We have dealt with Viti for years and always had an excellent experience. Their service is 5 star and they communicate constantly regarding the status. They are the standard we compare other dealerships to.

Dealer Replied: Hi jrichie1, Thank you so much for taking the time to leave this 5-star review for us! We're very happy to hear that Bud and the rest of our team have always been able to provide such great experiences for all these years. Thank you for always choosing us! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

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We have dealt with Viti for years and always had an excellent experience. Their service is 5 star and they communicate constantly regarding the status. They are the standard we compare other dealerships to.

Dealer Replied: Hi jrichie1, Thank you so much for taking the time to leave this 5-star review for us! We're very happy to hear that Bud and the rest of our team have always been able to provide such great experiences for all these years. Thank you for always choosing us! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

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Service is outstanding been a client since 2003. If you choose to spend the money to purchase a Mercedes-Benz why not let the best sevice it. Can't say enough as to satisfied my wife and I are with Viti they set a standard no other dealership I have ever used even comes close to.

Dealer Replied: Hi D.P.G., Wow, thank you for leaving this amazing feedback for us! We sincerely appreciate your feedback as well as your continued business for all of these years! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

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Service is outstanding been a client since 2003. If you choose to spend the money to purchase a Mercedes-Benz why not let the best sevice it. Can't say enough as to satisfied my wife and I are with Viti they set a standard no other dealership I have ever used even comes close to.

Dealer Replied: Hi D.P.G., Wow, thank you for leaving this amazing feedback for us! We sincerely appreciate your feedback as well as your continued business for all of these years! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

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Bud in service is excellent...returns calls quickly, very easy to deal with. Car is always returned clean and working properly. Excellent service

Dealer Replied: Hi dwood082, Thank you for taking the time to leave this awesome feedback for us! We're thrilled to hear that Bud and the rest of our team are always able to provide such great servicing experiences for you. As always, if you ever have any questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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Bud in service is excellent...returns calls quickly, very easy to deal with. Car is always returned clean and working properly. Excellent service

Dealer Replied: Hi dwood082, Thank you for taking the time to leave this awesome feedback for us! We're thrilled to hear that Bud and the rest of our team are always able to provide such great servicing experiences for you. As always, if you ever have any questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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The car buying experience was wonderful at Viti. Mike and Araon were so knowledgeable about the car and I left feeling confident driving. Everyone took their time with us. As a past client I knew Viti would be the place to purchase my next car. The dealership is state of the art and the service is...

Dealer Replied: Hi Karenbleblanc59, Thank you so much for taking the time to leave this review for Mike, Aaron, and the rest of our team! We're thrilled to hear that they were able to take care of you and provide another wonderful purchasing experience. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.

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The car buying experience was wonderful at Viti. Mike and Araon were so knowledgeable about the car and I left feeling confident driving. Everyone took their time with us. As a past client I knew Viti would be the place to purchase my next car. The dealership is state of the art and the service is...

Dealer Replied: Hi Karenbleblanc59, Thank you so much for taking the time to leave this review for Mike, Aaron, and the rest of our team! We're thrilled to hear that they were able to take care of you and provide another wonderful purchasing experience. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.

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Exactly the buying experience I was hoping for. Mike as an excellent representative and made buying our new car easy and enjoyable. Fabulous staff.

Dealer Replied: Hi Kurtcarberry, Thank you for taking the time to leave this wonderful review for us! We're thrilled to hear that you had a great experience purchasing your new vehicle with Mike and the rest of our team. Congratulations on your purchase! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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Exactly the buying experience I was hoping for. Mike as an excellent representative and made buying our new car easy and enjoyable. Fabulous staff.

Dealer Replied: Hi Kurtcarberry, Thank you for taking the time to leave this wonderful review for us! We're thrilled to hear that you had a great experience purchasing your new vehicle with Mike and the rest of our team. Congratulations on your purchase! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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Start to finish the whole process was stress free. Viti worked with me without pressure and got me better financing than what I was shopping at. Got my dream car without stress, pressure and feeling like I didn’t get what I was looking for. Hands down, they made it easy and enjoyable.

Dealer Replied: Hi Dennis, Thank you for taking the time to leave this 5-star review for us! We're so glad to hear that Brian, Debra, and the rest of our team were able to provide such a wonderful purchasing experience for you. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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Viti Mercedes-Benz offers first class service. Everyone is very personable, knowledgeable and professional. I am amazed at the level of customer care they offer from pick up and drop off service to washing and vacuuming your car before they bring it back. My last service visit was for a nail in one...

Dealer Replied: Hi Lindacampion, Thank you so much for taking the time to leave this amazingly detailed review for us! We're thrilled to hear that Russ and the rest of our service team were able to provide such a memorable experience for you with such a high level of customer service. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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Viti Mercedes-Benz offers first class service. Everyone is very personable, knowledgeable and professional. I am amazed at the level of customer care they offer from pick up and drop off service to washing and vacuuming your car before they bring it back. My last service visit was for a nail in one...

Dealer Replied: Hi Lindacampion, Thank you so much for taking the time to leave this amazingly detailed review for us! We're thrilled to hear that Russ and the rest of our service team were able to provide such a memorable experience for you with such a high level of customer service. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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Once again, Viti comes through with a great service experience. From start to finish, everything went well. Been with Viti for over 15 years now and never had a problem with the service department. Susan Cummings, my service advisor for all that time, has been wonderful - pleasant, approachable...

Dealer Replied: Hi GP40MC1118, Thank you for taking the time to leave this amazing feedback for us! We sincerely appreciate you trusting us with all of your sales and servicing needs for all of these years. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you for many more years to come!

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Once again, Viti comes through with a great service experience. From start to finish, everything went well. Been with Viti for over 15 years now and never had a problem with the service department. Susan Cummings, my service advisor for all that time, has been wonderful - pleasant, approachable...

Dealer Replied: Hi GP40MC1118, Thank you for taking the time to leave this amazing feedback for us! We sincerely appreciate you trusting us with all of your sales and servicing needs for all of these years. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you for many more years to come!

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Always a great experience in the service department. Pleased with my services every time. Very happy to recommend to everyone I know .

Dealer Replied: Hi amedeiros0810, Thank you for taking the time to leave this 5-star review for us! We're thrilled to hear that you always have such a great experience working with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you again in the future!

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Always a great experience in the service department. Pleased with my services every time. Very happy to recommend to everyone I know .

Dealer Replied: Hi amedeiros0810, Thank you for taking the time to leave this 5-star review for us! We're thrilled to hear that you always have such a great experience working with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you again in the future!

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My 2024 E350 notified me that I was due for Service A. I called Viti and got an appointment for the service. They offered to pick up my car at home. I chose to drop it off as I would be driving by their location on that day. They took my car in and had a loaner car waiting for me. Later on that same...

Dealer Replied: Hi lordrp, Thank you for taking the time to leave this 5-star review for us! We're thrilled to hear that you had such a great experience working with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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My 2024 E350 notified me that I was due for Service A. I called Viti and got an appointment for the service. They offered to pick up my car at home. I chose to drop it off as I would be driving by their location on that day. They took my car in and had a loaner car waiting for me. Later on that same...

Dealer Replied: Hi lordrp, Thank you for taking the time to leave this 5-star review for us! We're thrilled to hear that you had such a great experience working with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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The sales team, service team, finance department, and the owners are all great. I have purchased 4 vehicles here in the past 3 years, and I would not go anywhere else. Even if I was not looking for a Mercedes, I would look at their used inventory of other models of vehicles, just to not have to go...

Dealer Replied: Hi 13cars, Thank you so much for taking the time to leave this amazing 5-star review for us! We sincerely appreciate your business for these past three years, and are thrilled to hear that you always have such a great experience working with our team! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

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The sales team, service team, finance department, and the owners are all great. I have purchased 4 vehicles here in the past 3 years, and I would not go anywhere else. Even if I was not looking for a Mercedes, I would look at their used inventory of other models of vehicles, just to not have to go...

Dealer Replied: Hi 13cars, Thank you so much for taking the time to leave this amazing 5-star review for us! We sincerely appreciate your business for these past three years, and are thrilled to hear that you always have such a great experience working with our team! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

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For initial encounter, I felt no pressure…actually best experience with car sales I have ever had. Did need to have a minor issue checked; which they picked up at my work, left another vehicle for me to use. Very profession

Dealer Replied: Hi lchaves5625, Thank you so much for taking the time to leave this wonderful review for us! We're thrilled to hear that you had a great experience working with our sales and service teams. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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For initial encounter, I felt no pressure…actually best experience with car sales I have ever had. Did need to have a minor issue checked; which they picked up at my work, left another vehicle for me to use. Very profession

Dealer Replied: Hi lchaves5625, Thank you so much for taking the time to leave this wonderful review for us! We're thrilled to hear that you had a great experience working with our sales and service teams. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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Outstanding service, friendly staff, excellent selection, smooth process, trustworthy, reliable, efficient, knowledgeable, accommodating, professional, courteous, supportive, helpful, welcoming, impressive.

Dealer Replied: Hi Adam_Gibeau, Thank you for taking the time to leave this 5-star review for us! We're very glad to hear that you had such a great experience with Andy and the rest of our team. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.

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Outstanding service, friendly staff, excellent selection, smooth process, trustworthy, reliable, efficient, knowledgeable, accommodating, professional, courteous, supportive, helpful, welcoming, impressive.

Dealer Replied: Hi Adam_Gibeau, Thank you for taking the time to leave this 5-star review for us! We're very glad to hear that you had such a great experience with Andy and the rest of our team. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.

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It has always been a pleasure dealing with this dealership. Ashley,service advisor, is detailed in her knowledge of mercedes. Sorry my sales person,Jim, is no longer there.

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It has always been a pleasure dealing with this dealership. Ashley,service advisor, is detailed in her knowledge of mercedes. Sorry my sales person,Jim, is no longer there.

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Wonderful experience all around! Great price, great sales experience and great service. I could not be happier with my new car!

Dealer Replied: Hi Jlehane55, Thank you for taking the time to leave these amazing reviews for us! We're absolutely thrilled to hear that you had such a great experience getting your pre-owned GLE 350. Congratulations on your new purchase! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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Wonderful experience all around! Great price, great sales experience and great service. I could not be happier with my new car!

Dealer Replied: Hi Jlehane55, Thank you for taking the time to leave these amazing reviews for us! We're absolutely thrilled to hear that you had such a great experience getting your pre-owned GLE 350. Congratulations on your new purchase! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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Unbelievably great experience. I was given a great deal on a beautiful used Mercedes GLE350. Like new. Jon my salesperson, and general manager Will and h their other colleagues made me feel so special and met my other need. Love my new car. Love this dealership.

Dealer Replied: Hi Jlehane55, Thank you for taking the time to leave these amazing reviews for us! We're absolutely thrilled to hear that you had such a great experience getting your pre-owned GLE 350. Congratulations on your new purchase! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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Unbelievably great experience. I was given a great deal on a beautiful used Mercedes GLE350. Like new. Jon my salesperson, and general manager Will and h their other colleagues made me feel so special and met my other need. Love my new car. Love this dealership.

Dealer Replied: Hi Jlehane55, Thank you for taking the time to leave these amazing reviews for us! We're absolutely thrilled to hear that you had such a great experience getting your pre-owned GLE 350. Congratulations on your new purchase! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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Debra & Chris worked on my behalf to make certain the car buying process was smooth. Both worked together to ensure all paperwork was complete and I was able to move forward with my new purchase. Really appreciate Debra & Chris for the extra mile they went for me. Thank you! Thank You!

Dealer Replied: Hi Jb, Thank you for taking the time to leave this review for us! We're very glad to hear that Debra and Chris were able to make your purchasing experience such a great one. If you ever have any other questions or concerns, please feel free to give us a call at any time.

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Debra & Chris worked on my behalf to make certain the car buying process was smooth. Both worked together to ensure all paperwork was complete and I was able to move forward with my new purchase. Really appreciate Debra & Chris for the extra mile they went for me. Thank you! Thank You!

Dealer Replied: Hi Jb, Thank you for taking the time to leave this review for us! We're very glad to hear that Debra and Chris were able to make your purchasing experience such a great one. If you ever have any other questions or concerns, please feel free to give us a call at any time.

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My Overall experience was Awesome!! Really made the buying experience a great one! I couldn't be more pleased with my purchase. Chris was very knowledgeable, friendly and answered all my questions/concerns I had with the GLE hybrid. The dealership helped me with the entire process. I simply can't...

Dealer Replied: Hi Jb, Thank you so much for this wonderful review! We're so glad to hear that you had such a great purchasing experience with Chris and the rest of our team. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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My Overall experience was Awesome!! Really made the buying experience a great one! I couldn't be more pleased with my purchase. Chris was very knowledgeable, friendly and answered all my questions/concerns I had with the GLE hybrid. The dealership helped me with the entire process. I simply can't...

Dealer Replied: Hi Jb, Thank you so much for this wonderful review! We're so glad to hear that you had such a great purchasing experience with Chris and the rest of our team. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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I had a wonderful experience at Viti Automotive Group in Tiverton, RI. My sales consultant, Mr. Jon Lehane, was absolutely fantastic—very knowledgeable, professional, and friendly. He explained everything clearly, took the time to set up all the options on my new Mercedes, and made the whole process...

Dealer Replied: Hi Shahram, Thank you for taking the time to leave this review for us! We're very glad to hear that you had such a great experience with Jon and the rest of our sales team. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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I had a wonderful experience at Viti Automotive Group in Tiverton, RI. My sales consultant, Mr. Jon Lehane, was absolutely fantastic—very knowledgeable, professional, and friendly. He explained everything clearly, took the time to set up all the options on my new Mercedes, and made the whole process...

Dealer Replied: Hi Shahram, Thank you for taking the time to leave this review for us! We're very glad to hear that you had such a great experience with Jon and the rest of our sales team. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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I have been a customer of Viti Mercedes since I purchase my first Benz. Although I moved away from Viti 20 years ago, I still go back to them for both purchase and service my cars. That alone should be a statement of trust and praise to the quality of services Viti offer. I recommend them to everyone.

Dealer Replied: Hi francescoinsolia, Wow, thank you for this amazing review! We sincerely appreciate you still coming to us for all of your Mercedes-Benz needs all these years later. We're very glad to hear that our team has been able to consistently provide such wonderful experiences for all of this time as well. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you for many more years to come!

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I have been a customer of Viti Mercedes since I purchase my first Benz. Although I moved away from Viti 20 years ago, I still go back to them for both purchase and service my cars. That alone should be a statement of trust and praise to the quality of services Viti offer. I recommend them to everyone.

Dealer Replied: Hi francescoinsolia, Wow, thank you for this amazing review! We sincerely appreciate you still coming to us for all of your Mercedes-Benz needs all these years later. We're very glad to hear that our team has been able to consistently provide such wonderful experiences for all of this time as well. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you for many more years to come!

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Was having electrical problems with my car. They diagnosed while I waited and found the problem fast. Had me back on the road in under 3 hours total! Ashley in customer service explained everything and the tech did a great job.

Dealer Replied: Hi Brian, Thank you for leaving this awesome feedback for us! We're so glad to hear that Ashley and the rest of our team were able to make your servicing experience a quick and great one. If you ever have any other questions or concerns, please feel free to give us a call at any time.

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Was having electrical problems with my car. They diagnosed while I waited and found the problem fast. Had me back on the road in under 3 hours total! Ashley in customer service explained everything and the tech did a great job.

Dealer Replied: Hi Brian, Thank you for leaving this awesome feedback for us! We're so glad to hear that Ashley and the rest of our team were able to make your servicing experience a quick and great one. If you ever have any other questions or concerns, please feel free to give us a call at any time.

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The service staff at Viti Mercedes are excellent! They do a fine job with routine service appointments, and this week they went above and beyond. The power steering failed on our SUV, two days before we are scheduled to drive our child to an out-of-state college. Ray in the service dept got our...

Dealer Replied: Hi andrewcain, Wow, thank you so much for taking the time to leave this amazing feedback for us! We're thrilled to hear that Ray, Joe, and the rest of our team were able to quickly turn what was surely a stressful situation around for you! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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The service staff at Viti Mercedes are excellent! They do a fine job with routine service appointments, and this week they went above and beyond. The power steering failed on our SUV, two days before we are scheduled to drive our child to an out-of-state college. Ray in the service dept got our...

Dealer Replied: Hi andrewcain, Wow, thank you so much for taking the time to leave this amazing feedback for us! We're thrilled to hear that Ray, Joe, and the rest of our team were able to quickly turn what was surely a stressful situation around for you! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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The Viti dealership has serviced my cars for many years - there's never been an issue with personnel or quality of work. Pricey? yes, but it's well worth it to keep my 2015 GLA 45 AMG in perfect running condition.

Dealer Replied: Hi dianneT, Thank you for taking the time to leave this wonderful review for us! We're very glad to hear that you always have such a great experience with our team. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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The Viti dealership has serviced my cars for many years - there's never been an issue with personnel or quality of work. Pricey? yes, but it's well worth it to keep my 2015 GLA 45 AMG in perfect running condition.

Dealer Replied: Hi dianneT, Thank you for taking the time to leave this wonderful review for us! We're very glad to hear that you always have such a great experience with our team. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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I have been a customer of Viti for years and I have to say they are clearly the best. I have had cars all over the USA and have been to many MB dealerships for sales and service. The Gray Brothers and their team have done a wonderful job taking this dealership to the next level. Russ in service is...

Dealer Replied: Hi richardctrue, Thank you for taking the time to leave this amazing review for us! We are thrilled to hear that you always have such great experiences while working with our team. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continuing servicing you for many more years to come!

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I have been a customer of Viti for years and I have to say they are clearly the best. I have had cars all over the USA and have been to many MB dealerships for sales and service. The Gray Brothers and their team have done a wonderful job taking this dealership to the next level. Russ in service is...

Dealer Replied: Hi richardctrue, Thank you for taking the time to leave this amazing review for us! We are thrilled to hear that you always have such great experiences while working with our team. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continuing servicing you for many more years to come!

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Buyer Beware of this organization. Purchased a CPO 2020 Mercedes Benz S63 from Viti and had the car shipped to me . When I received the vehicle I noticed it had a crack in the windshield ($6,000) and the ambient lighting in the vehicle was out ($2,000) and mismatched tires ($3,000) . Called the...

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Buyer Beware of this organization. Purchased a CPO 2020 Mercedes Benz S63 from Viti and had the car shipped to me . When I received the vehicle I noticed it had a crack in the windshield ($6,000) and the ambient lighting in the vehicle was out ($2,000) and mismatched tires ($3,000) . Called the...

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Courteous, straight shooters, no pressure and very supportive of my need for good info, also conveniently available for test drive or phone call.

Dealer Replied: Hi bobpurc27, Thank you for taking the time to leave this great review for us! We appreciate your feedback and are very glad to hear that you had such a wonderful purchasing experience with our team. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.

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Courteous, straight shooters, no pressure and very supportive of my need for good info, also conveniently available for test drive or phone call.

Dealer Replied: Hi bobpurc27, Thank you for taking the time to leave this great review for us! We appreciate your feedback and are very glad to hear that you had such a wonderful purchasing experience with our team. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.

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Purchased $100,000 CPO car. Received it with a cracked windshield. They replaced the tires but put the wrong tires on the car ( tires they put for a newer S class ) and the ambient lighting out on the passenger door not happy that I have about a $9000 bill here called the dealership, spoke to the GM...

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Purchased $100,000 CPO car. Received it with a cracked windshield. They replaced the tires but put the wrong tires on the car ( tires they put for a newer S class ) and the ambient lighting out on the passenger door not happy that I have about a $9000 bill here called the dealership, spoke to the GM...

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Great people, easy to work with and honest. Special callout to Brian Reidy who goes beyond expectations.

Dealer Replied: Hi Keeft, Thank you for taking the time to leave this wonderful review for us! We appreciate you taking the time to do so, and are very glad to hear that Brian was able to provide such a great purchasing experience for you. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.

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Great people, easy to work with and honest. Special callout to Brian Reidy who goes beyond expectations.

Dealer Replied: Hi Keeft, Thank you for taking the time to leave this wonderful review for us! We appreciate you taking the time to do so, and are very glad to hear that Brian was able to provide such a great purchasing experience for you. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.

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I have been doing business with Brian Reidy at Viti for years. Brian and the dealership have been a pleasure to deal with. Very professional and personal at the same time. All questions answered and exceptional customer service. And of course the cars are great.

Dealer Replied: Hi Tony, Thank you for leaving this amazing feedback for us! We are thrilled to hear that Brian has always been able to provide such great purchasing experiences for you! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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I have been doing business with Brian Reidy at Viti for years. Brian and the dealership have been a pleasure to deal with. Very professional and personal at the same time. All questions answered and exceptional customer service. And of course the cars are great.

Dealer Replied: Hi Tony, Thank you for leaving this amazing feedback for us! We are thrilled to hear that Brian has always been able to provide such great purchasing experiences for you! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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I decided to switch dealerships about a year or two ago because I needed to service my older Mercedes Benz. The other place was not very accommodating in what I needed, couldn’t fix the issue my car was experiencing, and seemed more interested in warranty work and servicing new cars. I don’t like...

Dealer Replied: Hi aalberthatten, Wow, thank you for this amazingly detailed review! We are thrilled to hear that Bud and the rest of our team has been able to provide such great servicing experiences for the past 2 years. Thank you for trusting us with your older vehicles, as well! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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I decided to switch dealerships about a year or two ago because I needed to service my older Mercedes Benz. The other place was not very accommodating in what I needed, couldn’t fix the issue my car was experiencing, and seemed more interested in warranty work and servicing new cars. I don’t like...

Dealer Replied: Hi aalberthatten, Wow, thank you for this amazingly detailed review! We are thrilled to hear that Bud and the rest of our team has been able to provide such great servicing experiences for the past 2 years. Thank you for trusting us with your older vehicles, as well! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

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Nick answered all my questions. He was responsive, however i don't think they had all the info i was looking for and lacked other info on a later question,...

Mercedes-Benz of Tiverton Replied: Hi GuruDCM7W8, Thank you for taking the time to leave this feedback for us! We are glad to hear that you had a great experience working with Nick, and we apologize for not having all the information you were looking for. If you ever have any other questions, please feel free to reach out at any time and we will do our best to find the answers for you!

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The dreaded engine check light came on over the weekend. A call Monday morning resulted in a quick appointment that week to resolve the problem. Even better was I was able to get my car back in the same day and covered under an extended warranty! Great communication from my Service Advisor Susan...

Dealer Replied: Hi GP40MC1118, Thank you for taking the time to leave this amazing 5-star review for us! We appreciate your feedback and are very glad to hear that Susan and the rest of our team were able to quickly resolve your check engine light concern and provide such a great experience! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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The dreaded engine check light came on over the weekend. A call Monday morning resulted in a quick appointment that week to resolve the problem. Even better was I was able to get my car back in the same day and covered under an extended warranty! Great communication from my Service Advisor Susan...

Dealer Replied: Hi GP40MC1118, Thank you for taking the time to leave this amazing 5-star review for us! We appreciate your feedback and are very glad to hear that Susan and the rest of our team were able to quickly resolve your check engine light concern and provide such a great experience! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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The point of contact got back to me quickly and I appreciate that. Mentioned that I would be in the area on May 24-31 to drive thge car if still available. I don't like buying sight unseen. The car looks beautiful.

Dealer Replied: Hi Scott, Thank you for taking the time to leave this review for us! We appreciate the feedback and are very glad to hear that you've had a good experience so far with our team! If you ever have any other questions or concerns, please feel free to reach out at any time. We're looking forward to seeing you later this month if everything works out!

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I purchased a 2020 E 450 sedan from Viti and I couldn’t be more pleased with the dealership . I’ve been in the automobile business for 40 years and know a good dealership when I see one, this is one of them I had a warranty issue, they picked up the car, solved the problem and delivered the car back...

Dealer Replied: Hi John 911, Thank you for taking the time to leave this amazing review for us! We are so glad to hear that Jon, Danny, and the rest of our team are able to provide such great experiences for you! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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I purchased a 2020 E 450 sedan from Viti and I couldn’t be more pleased with the dealership . I’ve been in the automobile business for 40 years and know a good dealership when I see one, this is one of them I had a warranty issue, they picked up the car, solved the problem and delivered the car back...

Dealer Replied: Hi John 911, Thank you for taking the time to leave this amazing review for us! We are so glad to hear that Jon, Danny, and the rest of our team are able to provide such great experiences for you! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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The BEST dealership to have your Mercedes serviced. Russell Machado is also the BEST service advisor there is. I highly recommend this dealer for their attention to detail and their professional and friendly approach to service!

Dealer Replied: Hi KMartitz, Thank you for this awesome review! We are thrilled to hear that you had such a great experience servicing your vehicle with Russell and the rest of our team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

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Viti is a 5 star dealership and there staff deserves a 10 star rating for excellence!

Dealer Replied: Hi Yellowlab101, Thank you for leaving this awesome review for us! We're thrilled to hear such wonderful feedback. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

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Viti is a 5 star dealership and there staff deserves a 10 star rating for excellence!

Dealer Replied: Hi Yellowlab101, Thank you for leaving this awesome review for us! We're thrilled to hear such wonderful feedback. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

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My service advisor Ashley provided exceptional service. She provided me with the phone number of Mercedes-Benz Roadside Assistance. My vehicle was towed from Hyannis, MA to Viti Mercedes-Benz in Tiverton, RI. The dealer provided me with a loaner vehicle. My vehicle was returned back to me two days...

Dealer Replied: Hi John, Thank you for taking the time to leave this 5-star review for us! We appreciate your feedback and are very glad to hear that Ashley and the rest of our team was able to provide such a seamless servicing experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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My service advisor Ashley provided exceptional service. She provided me with the phone number of Mercedes-Benz Roadside Assistance. My vehicle was towed from Hyannis, MA to Viti Mercedes-Benz in Tiverton, RI. The dealer provided me with a loaner vehicle. My vehicle was returned back to me two days...

Dealer Replied: Hi John, Thank you for taking the time to leave this 5-star review for us! We appreciate your feedback and are very glad to hear that Ashley and the rest of our team was able to provide such a seamless servicing experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

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Exceptional service : prompt and with exactitude my Mercedes issues were diagnosed with surgical skills And fixed with a software update. Outstanding team of service professionals

Dealer Replied: Hi mwmd, Thank you for this 5-star review! We appreciate you taking the time to leave your feedback and we're very happy to hear that Danny and the rest of our service team were able to provide such a great servicing experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time.

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Exceptional service : prompt and with exactitude my Mercedes issues were diagnosed with surgical skills And fixed with a software update. Outstanding team of service professionals

Dealer Replied: Hi mwmd, Thank you for this 5-star review! We appreciate you taking the time to leave your feedback and we're very happy to hear that Danny and the rest of our service team were able to provide such a great servicing experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time.

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