Google Review
- November 26, 2022
Left by Michelle Lorsung
I’ve always had a great experience and relationship with Audi fletchers Jones . We have leased and bought here. I chose to follow to each one of their facilities as they have moved and expanded . It has all been for the greater good . I highly recommend Mike Quezada for sales . David D. For our...
DealerRater Review
- November 25, 2022
Left by Sandra
I just had my car serviced and was very happy with their customer service. Hayden was very helpful with providing transportation and kept me updated.
Google Review
- November 20, 2022
Left by Giannis Stath
Response from the owner Replied: Hi Giannis,The team at Audi Fletcher Jones appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. Please let us know if we can be of any further assistance in the future. Feel free to contact me directly at Kim.camargo@fletcherjones.comRegards,Kimberlee CamargoReputation and Brand Loyalty Manager
CarGurus Review
- November 13, 2022
Left by Mike
Calling back frequently trying to help with out of state sale. My fault on being to slow.
Audi Fletcher Jones Replied: Hi Mike, Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future. Kind Regards, Your Friends and Family at Audi Fletcher Jones
Google Review
- November 13, 2022
Left by Ray Eche
Response from the owner Replied: Hello Ray Eche,Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful for your business. We look forward to welcoming you again soon!Take Care, Your Friends and Family at Audi Fletcher Jones
Google Review
- November 12, 2022
Left by Josh Taylor
Yasser was great.
Response from the owner Replied: Hello Josh Taylor,Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Yasser ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. We are truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! We're wishing you many miles of enjoyment!Take Care,Your Friends and Family at Audi Fletcher Jones
CarGurus Review
- November 08, 2022
Left by Guru96CFPN
Quick response super friendly, and unsterstanding tomorrow circumstances.
Audi Fletcher Jones Replied: Hi Michelle, Our team of experts were pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. We're looking forward to welcoming you again soon! All the Best, Your Friends and Family at Audi Fletcher Jones
Google Review
- October 29, 2022
Left by Ian Galang
Was greeted immediately upon arrival by the General Manager who put me in touch with Yasser the salesman. Came in looking at the RS3 which was being marked up too much because of its rarity and popularity. Yasser recommended the S4 which they had just received. I was pretty impressed with car and...
Response from the owner Replied: Hello Ian Galang,Congratulations on your gorgeous Audi S4! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Yasser has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!All the Best, Your Friends and Family at Audi Fletcher Jones
Google Review
- October 26, 2022
Left by Tania Nunez
Knowledgeable, courteous, accommodating sales staff. Cesar Zavala was great at creating a no pressure sales environment that facilitated a friendly, smooth sales transaction, and overall great experience. Would highly recommend!
Response from the owner Replied: Hi Tania,It’s really rewarding hearing that Cesar was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Audi Fletcher Jones
Google Review
- October 23, 2022
Left by James Birch
Response from the owner Replied: Hi James,Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future.Kind Regards,Your Friends and Family at Audi Fletcher Jones
CarGurus Review
- October 20, 2022
Left by Rito
Dealership went above and beyond we just couldn't meet on terms and deliver but I would recommend based on their excellent customer service.
Audi Fletcher Jones Replied: Hello Rito, Thank you for your genuine 5review and allowing our talented service team the opportunity to serve you! We are grateful to be a part of your your journey for a new Audi! Best Wishes, Kimberlee Camargo Reputation and Brand Manager
DealerRater Review
- October 17, 2022
Left by celsoestrada2
Just picked up a A4 from yasser and the process is made simple and easy. Yasser made sure I understand and answered all my questions all through out the process. Will definitely recommend car shopping here in the future!
Audi Fletcher Jones Replied: Hi Celso, Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Yasser ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 17, 2022
Left by Huaglao
I went to a few dealers to sell my car but no one wanted to really help me but yesterday I met with Yasser he took care of me if you go in to Audi Fletcher Jones Ask for Yasser he's truly the best
Audi Fletcher Jones Replied: Hi Huaglao, Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Yasser the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 17, 2022
Left by SultanS5
Thank you Yasser you were amazing in helping me sell my car I bought my car enjoyed it well but I have to move so I need to sell it and Yasser helped through the whole experience !!
Audi Fletcher Jones Replied: Hi Sultan, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Yasser delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fletcher Jones
CarGurus Review
- October 15, 2022
Left by MichelePirie
Great customer service did not buy this vehicle but purchased another one
Audi Fletcher Jones Replied: Hi Michele, Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future. Kind Regards, Your Friends and Family at Audi Fletcher Jones
Google Review
- October 07, 2022
Left by S S
Response from the owner Replied: Hi S S,Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future.Kind Regards,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- September 23, 2022
Left by Philip
Had a great experience working with Andi. She was very knowledgeable and helpful. I can tell she is very passionate about helping others find their dream car!
Audi Fletcher Jones Replied: Hi Philip, The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Andi has always been helpful and knowledgeable. We are grateful for your business and recommendations and look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Audi Fletcher Jones
CarGurus Review
- September 18, 2022
Left by Tiger
Got replied to quickly
Audi Fletcher Jones Replied: Hello Tiger, Thank you for your business & the kind rating! The team at Audi Fletcher Jones look forward to assisting your with all of your Audi needs! Please always feel welcome to contact us. Best Wishes, Kimberlee Camargo Reputation and Brand Manager
Google Review
- September 10, 2022
Left by Ayanna Pantallion
Response from the owner Replied: Hi Ayanna Pantallion,Thanks again for being a loyal guest and leaving us this 5-stars review! Our team of experts are looking forward to welcoming you again soon!Best Wishes,Your Friends and Family at Audi Fletcher Jones
Google Review
- September 05, 2022
Left by neil harrington
Cesar was great in and out with in an hour
Response from the owner Replied: Hello Neil Harrington,Congratulations on your gorgeous Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Cesar has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We are grateful for your business and we look forward to welcoming you again soon! We're wishing you many miles of enjoyment!Take Care,Your Friends and Family at Audi Fletcher Jones
Google Review
- September 04, 2022
Left by Dennis Lopez
Stopped by for some quick service. Jose is always great and can quickly diagnose my car.
Response from the owner Replied: Hello Dennis,Thank you for allowing our team at Audi Fletcher Jones the opportunity to earn your business! We couldn't be more pleased to have such genuine five star feedback for Jose and are here for you should you have any questions or Audi needs.Best regards,Your Friends and Family at Audi Fletcher Jones
Google Review
- August 31, 2022
Left by Tina Tan
I’ve been going to Audi services for a few years now. David Derebenskiy has helped me the last few times and he’s been very quick to respond. I’m glad they have live texting available, it makes it so much easier to communicate then having to call in. I’m writing this review because just 1 months ago...
Response from the owner Replied: Hello Tina,Thank you for choosing Audi Fletcher Jones. Our team is delighted to hear about the great experience with David Derebensky. We look forward to serving you again at your next scheduled service interval.Best,Your Friends and Family at Audi Fletcher Jones
Google Review
- August 26, 2022
Left by Terry Patterson
Response from the owner Replied: Hi Terry,Thank you for taking the time to share your feedback and 5-star rating. We’d love to learn more about what we did to earn it!All the best,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- August 26, 2022
Left by kevinvu13
Andi made the whole process so smooth. It was my first time ever leasing a car and she was very helpful, friendly, and honest throughout the whole time. Would definitely recommend her to others looking into buying an Audi at Fletcher Jones!
Audi Fletcher Jones Replied: Hello Kevinvu13, Congratulations on your gorgeous Audi purchase! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Andi the privilege to earn your business and attend to your needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- August 26, 2022
Left by Nick
I got a car in two days. Great experience overall and would recommend to others
Audi Fletcher Jones Replied: Hello Nick, Congratulations on your recent Audi purchase! Thank you for choosing Audi Fletcher Jones! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- August 26, 2022
Left by Freddy553322
Jose Magana has given me excellent service for the past nine years! It's one of the reasons I've had four A6s!
Audi Fletcher Jones Replied: Hello Freddy553322, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Jose Magana and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- August 24, 2022
Left by Freddy553322
Jose Magana has taken excellent care of me for nine years! This is my fourth Audi A6!
Audi Fletcher Jones Replied: Hi Freddy, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Jose has been delivering an exceptional sales experience for the past few years! Thank you for allowing us the opportunity to earn your business and congratulations on your new Audi A6! Kind Regards, Your Friends and Family at Audi Fletcher Jones
CarGurus Review
- August 19, 2022
Left by Gabeutley
Great response time
Audi Fletcher Jones Replied: Hi Gabeutley, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We're looking forward to serving you for many years to come! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- August 18, 2022
Left by Jenniferp661
I was in the market for used car and had several bad experiences, then I found Fletcher Jones. The car was better then advertised. How many times can you say that about a used car? This dealership takes pride in what they put on their lot the car had brand new tires, brakes and all scheduled...
Audi Fletcher Jones Replied: Hi Jennifer, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Audi Fletcher Jones
Google Review
- August 17, 2022
Left by Donna Howe
Scott was great! Very good experience 👌
Response from the owner Replied: Hi Donna,It’s really rewarding hearing that Scott was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Audi Fletcher Jones
Google Review
- August 15, 2022
Left by Austin T
Michaela Watkins is a superb SalesWoman and went above and beyond to help and make sure my experience at Audi Fletcher Jones was top notch. I’m happy with my purchase and look forward to my next car in a few years again through them.
Response from the owner Replied: Hi Austin,Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Michaela ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle.Kind Regards,Your Friends and Family at Audi Fletcher Jones
CarGurus Review
- August 07, 2022
Left by RickB21
Our salesman Derek Chaves was very helpful and friendly and help us getting our vehicle. Our finance guy Khalid explained everything to us regarding our...
Audi Fletcher Jones Replied: Hi Rick, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. Regards, Your Friends and Family at Audi Fletcher Jones
Google Review
- July 27, 2022
Left by Luis Esteban
I visited Audi Fletcher Jones of in Costa Mesa after visiting two other dealerships.The experience overall was great. I came in looking for a paticular used car and was able to acquire it. (2014 Toyota Corolla)The staff for the most part seemed friendly. The front desk host was cool. The woman who...
Response from the owner Replied: Hi Luis,It’s really rewarding hearing that Vanessa was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Regards,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- July 21, 2022
Left by olga12
love x3 yasser showed me great car if you go in ask for this guy his service is the best
Audi Fletcher Jones Replied: Hi Olga, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. All the best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- July 21, 2022
Left by Marcus.B
Yasser was great came for q8 was looking for something more affordable showed me there selection picked up a fully Q7 loved the experience and the car :)
Audi Fletcher Jones Replied: Hi Marcus, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Yasser delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new Q7! All the best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- July 21, 2022
Left by katiaagulair
Yasser and the team took care of me love my A4 thank you for not playing games Yasser is the best I recommend him and the staff
Audi Fletcher Jones Replied: Hi Katia, It’s really rewarding hearing that Yasser was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Regards, Your Friends and Family at Audi Fletcher Jones
Google Review
- July 16, 2022
Left by Tracy Hill
Nice people,very professional.
Response from the owner Replied: Hi Tracy,Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business.All the best,Your Friends and Family at Audi Fletcher Jones
Google Review
- July 15, 2022
Left by shelby de Leon
Zaid was amazing throughout the sales process. He showed me every detail of the car and walked me through the extensive features. He was genuinely happy for me and was equally excited. The financing also went great, worked with Khalid who did an amazing job, researched all possible funding options...
Response from the owner Replied: Hi Shelby de Leon,Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Zaid ensured you had a great time while searching for the perfect vehicle. Also, we are delighted to hear that Khalid went above and beyond in his expertise and ensured we met your expectations. It was our pleasure to help you get to know every aspect of your vehicle.All the best,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- July 14, 2022
Left by Savannah Pierini
Andi was nothing short of an amazing sales woman & had my best interest at Audi. She was patient & helped me choose the right car for me throughout our week of consulting. I left a happy customer, got to trade in my old car, & left with a beautiful A5 sports back all thanks to miss Andi 😍. Highly...
Audi Fletcher Jones Replied: Hi Savannah, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Andi delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new A5! All the best, Your Friends and Family at Audi Fletcher Jones
Google Review
- July 11, 2022
Left by Sarah Estes
My family has bought several luxury cars used & new & this is BY FAR the best experience we have ever had purchasing a car. I am moving here to soCal from GA & was looking for a car & we stumbled upon Fletcher Jones and I saw a gorgeous Audi Q5; however, it was a little out of my price range. Andi,...
Response from the owner Replied: Hi Sarah,·We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Andi and Steve delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your Q5!Regards,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- July 08, 2022
Left by Larssss..
Met with Yasser and zaid these guys are really good came to my home got me in to a e tron really liked working with them:)
Audi Fletcher Jones Replied: Hi Lars, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your first visit with us. With that, it is a delight to hear Yasser and Zaid delivered an exceptional sales experience! We are grateful for your business and congratulations on your Etron! All the best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- July 08, 2022
Left by Adilene.g
Got my dream Audi switched from a Honda to a foreign I felt amazing Yasser was the best he helped us
Audi Fletcher Jones Replied: Hi Adilene, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- July 08, 2022
Left by mokhan
Yasser Leo Collin and Monica were the best I never felt this special buying a car Yasser got me from the airport helped me with the processes loved the drive of the Porsche and experience I had with these guys
Audi Fletcher Jones Replied: Hi Mokhan, Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Yasser, Leo, Collin, and Monica ensured you had a great time while searching for the perfect vehicle. We are truly flattered to have your thoughtful compliments and look forward to serving you in the near future. All the best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- July 08, 2022
Left by gawad
I walked in didn't think I was going to get a car then I met Yasser showed me the corvette we drove it and had a good time he treated me really vip I bought the car and met Zaid his brother they both are amazing and this was a great purchase
Audi Fletcher Jones Replied: Hi Gawad, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Yasser delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new corvette! All the best, Your Friends and Family at Audi Fletcher Jones
Google Review
- June 29, 2022
Left by Elizabeth Mota
UPDATE: less than 24 hr later and Finance Manager Nicole called me with news of a Lower APR and lower monthly payment. I’m very glad I decided to come to Audi Fletcher Jones. Thank you so much Nicole, you’re the best of the best!______I submitted a form around 4pm after being haggled by a different...
Response from the owner Replied: Hi Elizabeth,The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Leo and Nicole were quick and knowledgeable to help you with the sales process. We look forward to serving you for many years to come and congratulations on your new Q3!All the Best,Your Friends and Family at Audi Fletcher Jones
CarGurus Review
- June 22, 2022
Left by Breadblin
Very helpful
Audi Fletcher Jones Replied: Hi Breadblin, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Regards, Your Friends and Family at Audi Fletcher Jones
Google Review
- June 21, 2022
Left by Manuel Moe Garcia
Response from the owner Replied: Hi Manuel,Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!Regards,Your Friends and Family at Audi Fletcher Jones
CarGurus Review
- June 21, 2022
Left by Kevin
Car sold before I could grab it. Very helpful however.
Audi Fletcher Jones Replied: Hi Kevin, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments. Regards, Your Friends and Family at Audi Fletcher Jones
CarGurus Review
- June 16, 2022
Left by William
They were responsive and answered all my questions. The process was quick and easy!
Audi Fletcher Jones Replied: Hi William, Our team was pleased to read that you found our dealership to be responsive and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- May 24, 2022
Left by Suzanne
Shane was incredibly knowledgeable and professional during the entire process. He reviewed all of the features of the vehicle and made the purchasing experience very enjoyable. I highly recommend Shane!
Audi Fletcher Jones Replied: Hi Suzanne, Congratulations on your gorgeous Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team was beyond happy to read that Shane has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
CarGurus Review
- May 23, 2022
Left by Racit4u
They were great. I’m just not ready
Audi Fletcher Jones Replied: Hello, Thank you for your business and the opportunity to have your kind recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that! It is our greatest hope that we will have the opportunity to assist you in finding your dream vehicle! Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager Kim.camargo@fletcherjones.com
Google Review
- May 23, 2022
Left by Brian Truong
I'm usually wary of dealerships due to really bad experience in the past, but the folks over at Audi Fletcher Jones are world class. I worked with Yasser and Zaid, and they were absolutely amazing to work with. My non-negotiable when making large purchases, is to work with someone that makes you...
Response from the owner Replied: Hello Brian,We’re so happy to hear you had a good experience. Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Yasser and Zaid the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come!Kindly,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- May 15, 2022
Left by hermz
Garrett is definitely above and beyond kind of brand experience guy (our first and certainly not last Audi). Straight forward, not pushy, knowledgable but (felt mostly) honest when wasn't sure on certain details, unafraid to look for more info for your question, and has excellent follow up. Thank...
Audi Fletcher Jones Replied: Hi Hermz, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Garrett, Yasser and Khalid delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new Audi! Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- May 13, 2022
Left by Jenjen_422
Abel Ou helped me obtain the perfect 2022 Q7 when most dealers didn’t even have the car in stock. I am so happy with my purchase. Abel is very attentive and cares for your needs in a car. I will definitely buy my next car from him and refer him to friends and family.
Audi Fletcher Jones Replied: Hi Jen, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Abel delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new Q7! Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- May 11, 2022
Left by Nicolai
Abel from Audi Fletcher Jones is very professional and guided us through the purchase process. He is patient, and always puts our needs and interest at first place. It’s a very smooth purchase process, and we have all the information we need about the car. If I am buying another car in the future, I...
Audi Fletcher Jones Replied: Hi Nicolai, It’s really rewarding hearing that Abel was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- May 06, 2022
Left by Stephan.Y
Love my car thanks to Yasser and Zaid if you need a Audi these guys are the best!
Audi Fletcher Jones Replied: Hello Stephan.Y, Congratulations on your gorgeous Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Yasser and Zaid both ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. Our team is truly flattered to have your thoughtful compliments and recommendations. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- May 06, 2022
Left by Stephan.Y
I got my Q5e for my daughter from these guys and they really took care of us if you need help Yasser&zaid are your guys!
Audi Fletcher Jones Replied: Hello Stephan.Y, Congratulations on your beautiful Audi Q5e! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with both Yasser and Zaid. We'll be sure to relay over the kind words expressed on your behalf. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- May 06, 2022
Left by Pham.Rian
Best Experience with Yasser and Marco got my Q7 I'm in love best family car and service from these guys Yasser really took care of us If you ever come in ask for Yasser he is Amazing help thank you once again!
Audi Fletcher Jones Replied: Hi Pham.Rian, Congratulations on your beautiful Audi Q7! We are so appreciative of your loyalty and feedback about your experience with both Yasser and Marco. Our team is very happy to hear that Yasser and Marco were able to deliver such exceptional service and help you find the perfect vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- May 06, 2022
Left by Bianca.T
Really Was the best car buying experience with Zaid and Yasser This purchase was smooth and easy they worked hard to help me on this car Thank you Zaid Yasser And Audi you guys are the best!!
DealerRater Review
- May 06, 2022
Left by Irene.A
Me and my husband loved working with Yasser Khaled and the staff they were amazing with this process if you want real help ask for Yasser he will take care of you thank you Yasser and Audi for this Q3
DealerRater Review
- May 05, 2022
Left by Majed Murad
Leo was very informative of the Audi lineup and found me the most beautiful Audi A4 ever. Test drove it and fell in love. Very quick and attentive and answered all questions I had to make things work. Great dealership great dealer. Will definitely recommend Audi to my friends and family.
Audi Fletcher Jones Replied: Hi Majed, It’s really rewarding hearing that Leo was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- May 02, 2022
Left by Llmiller4114
Professional, respectful and didn’t try to pressure us into anything we didn’t need. Worked very hard to accommodate our schedule. Highly recommend!
Audi Fletcher Jones Replied: Hi Llmiller4114, Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 30, 2022
Left by jeff_bryan99
My wife and I had the pleasure of working with Leo Cerrillo here at Audi Fletcher Jones. Where can we start, right from the start Leo greeted us with such good energy. Leo was very attentive and very knowledgeable. This is our first time buying an Audi and Leo made the experience so much easier. He...
Audi Fletcher Jones Replied: Hi Jeff, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 30, 2022
Left by capceo
I’m very satisfied with my car purchase at FJ & thanks to Ashley O for her excellent presentation, expertise and communication. It was the best overall car purchase experience I’ve had in 40 years !
Audi Fletcher Jones Replied: Hi capceo, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. With that, it is a delight to hear that Ashley ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Kindly, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 25, 2022
Left by Rumi
This is actually the second time I’m getting a car from Abel, and I think this already explains how good of a sale specialist he is. Abel is really professional, friendly and reliable. He is eager to answer any car related questions for you and would go above and beyond to meet your needs and...
Audi Fletcher Jones Replied: Hi Rumi, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! It’s really rewarding hearing that Abel was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 23, 2022
Left by bldirosario
Zaid Alzubaidi, helped me tremendously with selling my Audi S3. A+ communication and timeliness, was a pleasure to do business with in person and through email/text. I would work with Zaid again anytime.
Audi Fletcher Jones Replied: Hello bldirosario, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. It is our top priority to give guests an outstanding experience and look forward to assisting you in the future. Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 23, 2022
Left by rpdawson10
Michaela was awesome to deal with. Experience was painless and professional. I would recommend her to others
Audi Fletcher Jones Replied: Hello rpdawson10, The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Michaela was helpful, knowledgeable, and assisted you the best pricing to care for your Audi. We are grateful for your business and we look forward to serving you for many years to come! Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 21, 2022
Left by Lfunk
Got my car From Yasser was amazing service came to my home to drop the car off to surprise my wife came back to show her how everything worked thank you Yasser & Alex you guys are amazing !also thank you Zaid for helping out with my questions about the car after the fact!
Audi Fletcher Jones Replied: Hello Lfunk, It’s really rewarding hearing that Yasser, Alex, and Zaid were able to assist and provide you with outstanding service throughout your purchase. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are grateful for your business and look forward to serving you for many years to come! Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 21, 2022
Left by Il.mit12
Got my A4 from Yasser he was amazing late at night made it happen for me love the car and Zaid was amazing showing me features also replace the bat on my key he was super nice and helpful I recommend getting a car from these guys!!!!
Audi Fletcher Jones Replied: Hello ll.mit12, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. With all of the automotive competition out there, it’s wonderful to hear that Zaid delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 21, 2022
Left by kendell.r
Bought my Q5 from Yasser really love it great service with the purchase Zaid helped me with the features really recommend Yasser & Zaid
Audi Fletcher Jones Replied: Hi Kendall, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Regards, Your Friends and Family at Audi Fletcher Jones
Google Review
- April 20, 2022
Left by Matthew Winer
Response from the owner Replied: Hello Matthew Winer,Our team of experts are excited to hear that you were assisted promptly and provided with outstanding service throughout your recent visit with us.Take Care,Your Friends and Family at Audi Fletcher Jones
Google Review
- April 20, 2022
Left by Proper Exclusive
I didn't buy a car here but I got to admit they had some wonderful friendly employees. I experienced the buying process with my buddy and it was a pleasure to be there. Keep it up + #loveandHUNDREDS
Response from the owner Replied: Hello Proper Exclusive,The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon!All the Best,Your Friends and Family at Audi Fletcher Jones
Google Review
- April 17, 2022
Left by S T
Nice facility. Shout out to my sales person Kennedy Emesibe.
Response from the owner Replied: Hello ST,Thank you for being a valued member of our Fletcher Jones family! We were thrilled to read how much you enjoyed our state of the art facility and thoughtful recommendations for Kennedy Emesibe too! Please always feel welcome to contact us!Kind wishes,Kimberlee CamargoReputation and Brand Loyalty ManagerKim.camargo@fletcherjones.com
Google Review
- April 12, 2022
Left by Harsh Shah
This is an amazing dealership and has some of the best sales people. I worked with Cesar Zavala and Tyler Dawson. Both of them were extremely respectful and mindful of the tough decisions we had to make and did not try to push us when we were not ready. They did their best to help us and made any...
Response from the owner Replied: Hi Harsh,Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! With all of the automotive competition out there, it’s wonderful to hear that Cesar and Tyler delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new Q5!Kind Regards,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 12, 2022
Left by CLMIS200
Getting my Is200 with amazing with Yasser and thank you Zaid for showing me features about the car overall amazing experience for my first car I really recommend these guys they made some magic work!
Audi Fletcher Jones Replied: Hi CLMLS200, Thank you for choosing Audi Fletcher Jones ! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Yasser and Zaid ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 12, 2022
Left by Anne12
Yasser and Josh were amazing Yasser on the phone josh at store helping so much I love my Q5 thanks Guys!
Audi Fletcher Jones Replied: Hi Anne, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and congratulations on your new Q5! Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 12, 2022
Left by Chinguyen
I love my Q7 from Yasser and Zaid they were so helpful got the car for my brother that he wanted they made the process smooth and easy Thank you Yasser and Zaid for your help!
Audi Fletcher Jones Replied: Hi Chinguyen, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! It’s really rewarding hearing that Yasser and Zaid were able to assist and provide you with outstanding service throughout your visit with us. Thank you for allowing us the opportunity to earn your business and congratulations on your new Q7! Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 12, 2022
Left by Sandesh111
Best dealership in California Yasser and Zaid helped me get my dad into a Cadillac from his Sentra I'm super happy with their service we came from LA and they made sure to not waste our time also Paul helped out so much thank you Audi FJ and the team for your service!!
Audi Fletcher Jones Replied: Hi Sandesh, Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Yasser, Zaid, and Paul ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle and congratulations! Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 12, 2022
Left by Kendell
Work with Yasser and Zaid they helped me so much on my Q5 shopped from bh Audi to here but Yasser helped me get the car I wanted their service was amazing really recommend these guys if you're looking for a Audi Yasser even dropped the car off at my house thank you Audi Fletcher Jones
Audi Fletcher Jones Replied: Hi Kendell, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 11, 2022
Left by tzarzur
Best Audi dealership in SoCal. Pleasure doing business with, easy to negociate with quickly decisions. As a new client, I was considered as an old one. Amazing experience.
Audi Fletcher Jones Replied: Hi tzarzur, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 10, 2022
Left by Yojan
They were very kind and profesional, and the attention was very friendly with Kennedy the guy was helping me
Audi Fletcher Jones Replied: Hi Yojan, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Kennedy delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business. Regards, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- April 09, 2022
Left by Kevin
Nothing like Audi Fletcher Jones, best experience! Everyone was professional and kind, highly recommended it. Ask for Karim Jalanbo and you won’t regret it.
Dealer Replied: Hello Kevin, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 09, 2022
Left by pbraunnj
I brought in my TTRS for service and was very happy with my interactions I had with both David and Henry. 2 excellent employees and I felt like my car was in good hands. I look forward to using them in the future.
Audi Fletcher Jones Replied: Hi pbraunnj, Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear David and Henry ensured you your vehicle was in great hands during service. It's wonderful reviews like yours that truly represent what we strive for everyday! ! Thank you for allowing us the opportunity to earn your business. Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 09, 2022
Left by elisefs.es
Working with Arly made leasing a car a painless transaction. She was knowledgeable about the vehicles and obviously loves what she does. Customer care was super.
Cars.com Review
- April 07, 2022
Left by Geoff Johansen
From step one in the process until the signing of the paperwork, the car buying experience at Audi Fletcher Jones was second to none. Every representative of the dealership present that day was kind, courteous, and very professional. I would highly recommend this dealership for purchasing an...
Dealer Replied: Hello Geoff Johansen, Congratulations on your gorgeous Audi purchase! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing our team the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
Google Review
- April 07, 2022
Left by Nicolas Munoz
Response from the owner Replied: Hello Nicolas,Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!Regards,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 07, 2022
Left by Debra
Leo was great to work with on my purchase of an Audi from Fletcher Jones. He is knowledgeable, personable and proactive. It was a pleasure to work with him and I would recommend him to anyone looking to purchase a car at Audi Fletcher Jones.
Audi Fletcher Jones Replied: Hi Debra, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. With that, , it is a delight to hear Leo ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and we look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Audi Fletcher Jones
Google Review
- April 05, 2022
Left by zhu ye
Sales person Abel understand what I need and make it happen. He provided high level customer service so my overall experience is pretty good. By the way, Abel can also speak Mandarin.
Response from the owner Replied: Hi Zhu Ye,The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Abel has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. Thank you for allowing us the opportunity to earn your business and congratulations on your gorgeous Audi purchase! We are truly flattered to have your thoughtful compliments and recommendations and look forward to welcoming you again soon!Take Care,Your Friends and Family at Audi Fletcher Jones
Google Review
- April 04, 2022
Left by chris ware
Response from the owner Replied: Hello Chris Ware,Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. We're looking forward to welcoming you again soon!Take Care,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 03, 2022
Left by Marielena Aldana
They were very attentive and most of all it was a fast service; in and out.
Audi Fletcher Jones Replied: Hi Mariaelena Aldana, The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- April 01, 2022
Left by Freddy👍🏽
Crew there is Amazing! The dynamic duo that helped us out was “Mike Reyes , Chris & Monica! Thanks to them we had an amazing experience and highly recommend looking for them!
Audi Fletcher Jones Replied: Hello Freddy, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. With that being said, it’s wonderful to hear that Mike, Chris and Monica delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business. Your friend and family at Audi Fletcher Jones
CarGurus Review
- April 01, 2022
Left by Guru9K5YZ4
I had the best experience buy a car, all the team is amazing, the service and the selection of cars is wonderful. 5 stars for my Salesman Garret Poole, he...
Audi Fletcher Jones Replied: Hello, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Garret and Khalid delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business. Kind Regards, Your friends and family at Audi Fletcher Jones
Google Review
- March 31, 2022
Left by Kannan Muthuraman
Response from the owner Replied: Hi Kannan,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars.Best,Your Friends and Family at Audi Fletcher Jones
Google Review
- March 31, 2022
Left by Karla Berzanez
Wonderful buying experience overall the whole staff is amazing and especially a big thanks to Nicholas Smith. Excellent service, everything was so quick and organized. Definitely recommend coming in and asking for him to have the best experience.
Response from the owner Replied: Hi Karla,We are honored to receive your raving review and appreciate you complementing our level of service. We look forward to welcoming you back in the near future.Sincerely,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 31, 2022
Left by shaun
Ashley Oviedo at Fletcher Jones was OUTSTANDING to work with. This was my first Audi and she truly turned me into a convert of Audi's for the rest of my life. Her knowledge, attentiveness and customer service is second to none. Kudos to Marco Saines in finance, as well. He made it work for us and my...
Audi Fletcher Jones Replied: Hi Shaun, We absolutely value your feedback and thank you for the 5 star rating for both Marco & Ashley! ! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 31, 2022
Left by cpsandoval
Huge thank you to Zaid and Mike Reyes for helping us find and buy the Audi we needed!! Great customer service skills and very honest. They went above and beyond for us. They both stayed till late (after closing) to show us all the awesome things that come with our Audi. Thanks again Zaid, Mike...
Audi Fletcher Jones Replied: Hi cpsandoval, Thank you for sharing your 5-stars review with us and the online community! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! Kind regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 31, 2022
Left by jeffrey oh
Derek is one of the best salesman I've met at a car dealership. He really seems to care about your experience there. He will help you with whatever you need and truly cares about his customers. 10/10 for me.
Audi Fletcher Jones Replied: Hi Jeffery, We are so pleased to hear about your recent sales visit with Derek! Thank you for your 5 star review! Our goal is to provide the best experience possible. Congratulations on your purchase! Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 31, 2022
Left by Vishwas
Derek made the entire process so easy! He was helpful, knowledgeable, responsive and a pleasure to work with!
Audi Fletcher Jones Replied: Derek, Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Regards, Your Friends and Family at Audi Fletcher Jones
Google Review
- March 31, 2022
Left by Mark Olson
New to Audi, I had some learning to do and Garrett was a pleasure to meet with. The whole dealership has a very inviting and modern feel and the experience represents the Audi brand perfectly. Great communication and easy to text him back and forth via text with any questions I've had about my new...
Response from the owner Replied: Hi Mark,Thank you so much for taking the time to share your amazing review with everyone! Your kind comments about Garrett show our dedication in providing world-class Audi experiences! Congratulations on your purchase and welcome to our Fletcher Jones family!Best,Your Friends and Family at Audi Fletcher Jones
Google Review
- March 30, 2022
Left by Dzmitry Mik
Good service with excellent customer care attitude. Probably the best in South California. Recommend
Response from the owner Replied: Hello Dzmitry Mik ,Thank you for your business & kind recommendations! The team at Audi Fletcher Jones look forward to assisting your with all of your Audi needs! Please always feel welcome to contact us if we may be of assistance now or in the future.Best,Kimberlee CamargoReputation and Brand AmbassadorKim.camargo@fletcherjones.com
NITIN gives 4.0 star review at Audi Fletcher Jones
- March 30, 2022
Left by Nitin G.
It was good but can be better.
Cars.com Review
- March 30, 2022
Left by Jeany
I was thoroughly explained the options for decision with the purchase. In addition, the sale Rep spent time to explain the operation and features as I am not familiar with
Dealer Replied: Hi Jeany, Thank you for the 5 star rating and kind review! We are happy to read that our entire staff treated you very well! We are looking forward to serving you again! Kind Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- March 29, 2022
Left by Erick Bahena
Mike was great! The staff was also great and welcomed me with big smiles. Over all i had an amazing experience at Audi fletcher Jones. I would definitely recommend this dealership to friends & family.
Dealer Replied: Hi Erick, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding Mike and so thrilled to know of your amazing experience. Please feel welcome to stop in and see us anytime! Congratulations! Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 28, 2022
Left by Ruben Salgado
This has been the best experience while getting a car, everyone is amazing but my salesman Garrett is the best ever.
Audi Fletcher Jones Replied: Hi Ruben, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! All the Best, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- March 28, 2022
Left by Beatrice
The staff, in particular our salesman Garrett, went above and beyond during our process of shopping for a Q5e. The market for the specific model was slim, and luckily Audi Fletcher Jones found the exact car I was looking for! They also worked with me on comparing models to make sure the car was...
Dealer Replied: Hi Beatrice, Thank you so much for your awesome review and 5 star rating for Garrett! Your wonderful rating reflects our mission; delivering world-class sales experiences! We look forward to serving you for many years to come! Congratulations on your new Q5e! Kind wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 27, 2022
Left by Mkaracay
Staff was very knowledgeable and treated me very respectfully. Thanks to Holly and Steve left there with a new A4.
Audi Fletcher Jones Replied: Hi, Thanks for being a loyal guest and leaving us this amazing 5-stars review! We look forward to serving you for many more years to come! Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 27, 2022
Left by Jackson's Mom
After visiting many dealers in LA and Orange County, we found the perfect first car for our son at Fletcher Jones. The service was excellent, something we hadn't experienced at other dealers, and we were treated with respect - like FJ was really happy we were there, really wanted to help us buy...
Audi Fletcher Jones Replied: Hi Jackson's Mom, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 26, 2022
Left by Nicholas.hellmer
David did a great job in keeping me updated on the day to day status of the vehicle service. Any questions asked, he responded quickly. If you end up at Audi Fletcher Jones then I suggest you request David to help take care of your needs.
Audi Fletcher Jones Replied: Hi Nicholas, We are truly grateful for your business and appreciate your 5 star rating! The team at Audi Beverly Hills is truly honored to share your love and passion for the amazing Audi brand and certainly enjoyed the opportunity to assist you! Your genuine feedback and recommendations are a wonderful gift! Congratulations on your purchase! Enjoy! Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 26, 2022
Left by DWhitt2369
Very clean location and friendly staff. Was able to deal with an excellent sales representative, Marcus. I would highly recommend this dealership to anyone looking to enjoy the Audi experience.
Audi Fletcher Jones Replied: Hello, We are truly flattered to have your thoughtful complements and recommendations for Marcus! Our team is truly grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 25, 2022
Left by Sunshine
Robert made the entire process so easy! He was helpful, knowledgeable, responsive and a pleasure to work with! Every person I came in contact with was great. It's a beautiful dealership which makes for a nice environment.
Audi Fletcher Jones Replied: Hello Sunshine, Thank you for the 5 star rating and kind review! We are happy to read that our entire staff treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 25, 2022
Left by sqdcar
Great dealer and great salespeople on the floor. The building is nice and they had more selection than expected (given the chip/coivd/production/Ukraine situation). Worth a visit if you're looking for an Audi!
Audi Fletcher Jones Replied: Hi sqdcar, Thank you for your 5 star review! We are grateful for your business and recommendations! Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 24, 2022
Left by alexistap1
Working with Yasser and Nicholas was amazing I recommend them and this store i love my new Mazda I owe it to these guys !
Audi Fletcher Jones Replied: Hi Alexistap1, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! All the best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 24, 2022
Left by suiQ3
Yasser and Zaid really one the best at this stores i came in for a Q4 and walked away with Q3 because of delay cant wait to trade this in future for Q4 for sure coming back to these guys! If you come in for a car go to Yasser !
Audi Fletcher Jones Replied: Hi suiQ3, At Audi Fletcher Jones , our team is driven to ensure every new vehicle purchase is exciting and memorable. Each experience is custom tailored to fulfill all of our guests needs. We appreciate the opportunity to work with you during your vehicle search. Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 24, 2022
Left by Christyd1
Was a fletcher jones experience with Yasser he helped me so much on this BMW I love it upgrading from a Honda to a Beamer he took care of me and got the car to me in Texas I really recommend him if you call in or go to the store go straight to Yasser he is so helpful and knowledgably on cars...
Audi Fletcher Jones Replied: Hi Christy, The Team at Audi Fletcher Jones is a dedicated group of professionals that strive to provide a sales experience that is exciting and memorable for all of our guests. Building lasting business relationships is paramount to us and we are thrilled to know of the confidence you had working with Yasser! We are truly flattered to have your thoughtful complements and recommendations. Congratulations on your purchase! Enjoy! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 24, 2022
Left by elsie122
Working with Yasser and Zaid they helped me so much on this A3 I love it upgrading from a lexus to a Audi they took care of me I really loved working with them taking all my friends and family to Yasser and Zaid these guys are legit @ Audi FJ If you ever call or stop by please read this and go to...
Audi Fletcher Jones Replied: Hi Elsie122, Our team at Audi Fletcher Jones are truly flattered to read your generous feedback regarding your visit with Yasser & Zaid! We take great pride in seeing that our guests are provided with a thorough knowledge and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Congratulations on your A3! Warm Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 24, 2022
Left by BrianB29
It was a great experience overall. Mike Q. was extremely helpful, knowledgeable, and a pleasure to work with.
Audi Fletcher Jones Replied: Hi BrianB29 Thank you for your business & the 5 star rating! The team at Fletcher Jones Audi look forward to assisting your with all of your Audi needs! All the best, Your Friends and Family at Audi Fletcher Jones
Google Review
- March 23, 2022
Left by Claudia Rose Corzan
Amazing experience! Im so happy with my new Q3. I've never had such an easy and enjoyable experience buying a car. If you can, ask for Bita! Bita worked so hard on getting us the best possible price and was so helpful through the whole process until I drove off the lot.
Response from the owner Replied: Hi Claudia Rose,Our team was elated to read that Bita took fantastic care of you by being knowledgeable, professional and working with you the best possible price! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Audi Q3! Enjoy and welcome to the Fletcher Jones Family!Kind Regards,Your Friends and Family at Audi Fletcher Jones
Google Review
- March 23, 2022
Left by Nate Steffens
Great service and quick sales experience. I would definitely consider them in the future for both new and used cars.
Response from the owner Replied: Hi Nate,It is wonderful to hear that your sales visit with us is deserving of your 5-stars! We look forward to welcoming you back and assisting you to find your dream car!Best,Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- March 23, 2022
Left by Lauren
Garrett Poole was amazing and so great to work with in buying my first car! I HIGHLY recommend! He has been so helpful. 12/10 customer service!
Dealer Replied: Hi Lauren, Wow! this review made our day! Thank you for the opportunity to serve you and your 5 star review! Our goal is to provide the best experience possible. Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 23, 2022
Left by terrypatterson
Joshua and Colin were great. Very friendly and helpful making our car buying experience a good one.
Audi Fletcher Jones Replied: Hi Terry, It is wonderful to hear that your sales visit with Joshua & Collin is deserving of your 5-stars! We are grateful for your business! Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 23, 2022
Left by rmcdaniel
It was a pleasant experience. I will purchase another vehicle from FJ Audi. Good experience
Audi Fletcher Jones Replied: Hello RMcdaniel, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Audi Fletcher Jones.
CarGurus Review
- March 23, 2022
Left by _1TUNANOCRUST
An absolute pleasure to deal with, by far the best experience I've had buying a car.
Audi Fletcher Jones Replied: Hello, We absolutely value your feedback and thank you for the 5 star rating! ! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Best Wishes, Your Friends and Family at Audi Fletcher Jones
Google Review
- March 22, 2022
Left by Harpyar Wasu
We just purchased a new vehicle from Audi Fletcher Jones and were exceptionally satisfied with their professionalism and service. The exceptional service came from a few individuals including Steve, Alex and Andy - all of which worked diligently and efficiently to get us a great deal. We couldn't be...
Response from the owner Replied: Hi Harpyar,We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Steve, Alex, and Andy delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new E-tron!Take Care, Your Friends and Family at Audi Fletcher Jones.
Google Review
- March 22, 2022
Left by Sergei Mutovkin
Response from the owner Replied: Hello Sergei Mutovkin,Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. We are grateful for your business and recommendations and look forward to working with you for many years to come!Take Care,Your Friends and Family at Audi Fletcher Jones
Google Review
- March 21, 2022
Left by Alexis Tapia
The staff at Audi Fletcher Jones is AMAZING! As a first time buyer I was very nervous as to what options I had when it came down to the cars. Nicholas Smith was who I worked with and I highly recommend him if you are going to be going to Audi FJ for your new car needs. Also, Nicole in Finance was...
Response from the owner Replied: Hi Alexis,The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!
Google Review
- March 21, 2022
Left by Arlene Simonds
Very professional... Easy and quick curbside drop off.
Response from the owner Replied: Hi Arlene Simonds,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to serving you for many years to come and are here to help should you need us.Best Wishes,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 20, 2022
Left by pjr311
Michael Quezada delivered in a BIG WAY again. 2nd car we've gotten with his help. He's the best.
Audi Fletcher Jones Replied: Hi pjr311, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Michael Quezada ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 20, 2022
Left by zoya.varela
Seriously the best experience ever. Abel was professional, very attentive, great listener. Normally you don’t expect this kind of experience from a car dealer. No games, very straightforward. It was truly exceptional and took me by surprise. And the manager Steve also blew us away. I felt very taken...
Audi Fletcher Jones Replied: Hi Zoya.Varela, Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with Abel and Steve. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 20, 2022
Left by colleenpern
Leo was very friendly, knowledgable, and efficient in helping me purchase a new car. Straightforward and hassle-free.
Audi Fletcher Jones Replied: Hi Colleenpern, We greatly appreciate you taking the time to post your 5-stars review! With all of the automotive competition out there, it's wonderful to hear that Leo delivered an exceptional sales experience! We'll be sure to pass along the kind words expressed on your behalf. Thank you for allowing us the opportunity to earn your business and congratulations on your gorgeous Audi! We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 20, 2022
Left by Jason S.
My buying experience was straightforward and hassle free. I highly recommend buying from this dealership.
Audi Fletcher Jones Replied: Hello Jason S, Congratulations on your recent purchase! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Ontario take great pride in serving our guests well and we are grateful to have earned your business. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 19, 2022
Left by Zara Tutundjian
Stacy Gordon has made my experience at the dealership an easy and seamless transaction. He was extremely knowledgeable and very professional.
Audi Fletcher Jones Replied: Hi Zara Tutundjian, Congratulations on your gorgeous Benz! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Stacy Gordon the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 19, 2022
Left by Jimmy
I am from Nevada and I was looking for an Audi. I called Leo about one that I found online. He was very straight forward about everything ( telling me about any imperfections). So I purchased the car on his word about the car. And the online experience was painless. The car was shipped to me, and...
Audi Fletcher Jones Replied: Hello Jimmy, Congratulations on your new beautiful Audi! We are so appreciative of your loyalty and feedback about your experience with Leo. We are very happy to hear that Leo was able to deliver such exceptional service and help you find the perfect vehicle. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 18, 2022
Left by thanhdang71
Very exceptional and affable sale person with nice showroom and amenities along with relax and easy negotiation process
Audi Fletcher Jones Replied: Hello Thanhdang, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations
DealerRater Review
- March 18, 2022
Left by Thomas
Great service from Alex Ball, would definitely work with him again and also recommend him to friends and family. Top stars to the young man
Audi Fletcher Jones Replied: Hello Thomas, It’s really rewarding hearing that Alex was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!
DealerRater Review
- March 17, 2022
Left by Felipe
Zaid and his brother Yasser were extremely helpful during my stay at this dealer, they provided information on options and were incredibly welcoming.
Audi Fletcher Jones Replied: Hello Felipe, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Yasser and Zaid delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations!
DealerRater Review
- March 16, 2022
Left by viv0Eric9
Garret made the experience easy and pleasant, Monica made the paperwork a breeze. Overall an awesome experience, will definitely purchase another vehicle in the future from the dealership
Audi Fletcher Jones Replied: Hi Viv0Eric9, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Garrett and Monica have always been helpful, knowledgeable, and assisted you the best pricing to care for your Audi. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 16, 2022
Left by yibarra4489
Best sales person ever! Kennedy Emesible was phenomenal, he was attentive, understanding and friendly. He help us look for the best car for my family and was able to hook up us with a discount. he made the process run fast and smooth. Highly recommend him if you are trying to buy a car! thank you!
Audi Fletcher Jones Replied: Hi Yibarra4489, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Kennedy Emesible ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. It brings us so much joy hearing that Kennedy went above and beyond with reaching the best pricing to care for the vehicle of your choice. We are grateful for your business and we look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- March 16, 2022
Left by Marcos Hernandez
Karim Jalanbo at Fletcher Jones Audi made finding the right electric vehicle for us an easy and delightful experience. He took the time to understand what we were in the market for.
Dealer Replied: Hello Marcos, Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Karim ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle.
Cars.com Review
- March 16, 2022
Left by Rich
Very helpful and knowledgeable staff. Pleasant to work with! Answered all my questions, and were cooperative in getting the right deal for me! I would definitely buy here again.
Dealer Replied: Hello Rich, Our team was pleased to read that you found our dealership to be the knowledgeable and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business.
DealerRater Review
- March 15, 2022
Left by Dimalone
David was awesome to work with. Very professional, knowledgeable and kept me updated on my car progress. I’ll definitely will be back as well as refer this dealership to my friends and family.
Audi Fletcher Jones Replied: Hi Dimalone, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It's wonderful hearing that David went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- March 14, 2022
Left by Chris Guadagno
Great service and polite. Great salespeople and finance people. I would buy another car from them in the future. Awesome to work with. Look forward to purchasing a new car in the future. Thank You
Dealer Replied: Hello Chris Guadagno, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 13, 2022
Left by Tran
Mike made process very easy. Very pleasant. Looking forward to the next car with Fletcher and Mile.
Audi Fletcher Jones Replied: Hello Tran, Congratulations on your new beautiful Audi purchase! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Mike the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
Google Review
- March 11, 2022
Left by Richard T
Response from the owner Replied: Hi Richard,We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is wonderful to hear that we delivered a outstanding experience!Best Wishes,Kimberlee Camargo Reputation and Brand Loyalty Manager
DealerRater Review
- March 11, 2022
Left by Grant E
Leo is the man to go to at Audi Fletcher Jones if your in the market for a car. He was very helpful in the selection process and knew every detail about all the cars. He was a fast responder, had an enthusiastic personality, and never once made me feel forced to buy a car. Leo even came into work on...
Audi Fletcher Jones Replied: Hello Grant E, Congratulations on your gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with Leo. Guest satisfaction is our highest priority and we are thankful for your kind feedback. I am very happy to hear that Leo was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs! We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 11, 2022
Left by ydo
Exceptional service great staff and no pressure environment. Great facility and amenities. Happy to hear about Audi preferred with airport shuttle and parking as well as free car wash
Audi Fletcher Jones Replied: Hello Ydo, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 09, 2022
Left by Rachelle Rey
Never had a more fun experience in purchasing a vehicle than with Kennedy! He was funny, personable, knowledgable, never pushy, responsive... all the things! The purchase was made all on-line/on the phone and he made the process easier than a normal purchase. He even did us the favor of having the...
Audi Fletcher Jones Replied: Hi Rachelle Rey, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. With that being said, it is a delight to hear Kennedy ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. It brings us so much joy hearing that Kennedy went above and beyond with getting you the best pricing for you and your husband. Our team is grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- March 09, 2022
Left by Shaylene Trainor
Robert Randall went above and beyond, great guy, great service all around from Audi Fletcher Jones!
Audi Fletcher Jones Replied: Hi Shaylene Trainor, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with Robert Randall. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
JOSE gives 5.0 star review at Audi Fletcher Jones
- March 08, 2022
Left by Jose R.
I arrived and was promptly assisted. I felt no pressure and very comfortable.
DealerRater Review
- March 06, 2022
Left by Bjordis Collaku
Exceptional Experience with Audi Fletcher Jones. Abel is an excellent Audi Brand Specialist. He walked me through every single step: from describing what each car has to offer, to test driving, and analyzing particular aspects after the test drive, and certainly decide on the best option possible....
Audi Fletcher Jones Replied: Hello Bjordis Collaku, Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Abel ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your new vehicle.
Cars.com Review
- March 05, 2022
Left by RG
5 star service, Fletcher Jones is the best Audi dealer in OC. Excellent facilities, communication and process. Highly recommend, would buy again from FJ Audi.
Dealer Replied: Hi RG, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!
DealerRater Review
- March 04, 2022
Left by karlwseckel
Michael Rizk was our sales consultant and was very personable, polite, knowledgeable, and helpful to purchasing an Audi A6. I only intended on looking and I drove away in a "new" used car. There was no pressure, and I can say that it was the best car buying experience of my life (I am age 67)....
Audi Fletcher Jones Replied: Hello Karl Seckel, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Michael delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new Audi A6!
DealerRater Review
- March 03, 2022
Left by Greg G.
Professional, responsive and helpful. It was appreciated with this being an out of state purchase.
Audi Fletcher Jones Replied: Hello Greg, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business.
Cars.com Review
- March 03, 2022
Left by Nickolette Ford
The customer service and our sales rep, Michael, made this entire experience easy, pleasant, and rewarding. I felt such a feeling of honesty and sincerity from Michael in helping us through the purchase process. He had a genuine desire to want to make this happen. And our underwriter was as...
Dealer Replied: Hello Nickolette, It’s really rewarding hearing that Michael was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!
DealerRater Review
- March 02, 2022
Left by bavand
Great staff, great service. They provided Competitive prices and great trade in value on a lease return.
Audi Fletcher Jones Replied: Hello Bavand, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!
DealerRater Review
- March 02, 2022
Left by adrianlatosquin
Very professional, helpful, informative, and overall enjoyable experience! Makes you feel you are being truly taken care of well as a customer
Audi Fletcher Jones Replied: Hello Adrian Latosquin, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments.
DealerRater Review
- March 02, 2022
Left by traci_cowen
Everyone was so kind and helpful, made my experience easy and less stressful. Would definitely recommend.
Audi Fletcher Jones Replied: Hello Traci Cowen, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendation.
DealerRater Review
- March 02, 2022
Left by JasdeepAulakh
Spoke to Mike on the phone was really wonderful and professional. Then we drove to the dealership and he showed us the car and we test drove the car and loved it. Was a pleasure working with Mike he is really and great gentleman. Would highly recommend Mike and the dealership. Thank you.
Audi Fletcher Jones Replied: Hello Jasdeep Aulakh, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!
Cars.com Review
- March 01, 2022
Left by Bavand
I went to the dealership for a repair and came out with a brand new Audi A4. The price was right and they offered a great trade in value that was hard to match.
Dealer Replied: Hello Bavand, Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing us the privilege to get you in a new Audi A4 and to attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come!
Cars.com Review
- March 01, 2022
Left by Lucyann Carlton
Cesar was very knowledgeable, professional, friendly and helpful. He listened to what I needed to get into a new all electric Audi and he was able to deliver. His follow through service helping me adjust to a new car was also above and beyond.
Dealer Replied: Hi Lucyann Carlton, It is rewarding to hear that Cesar was able to assist you and get you into a new all electric Audi and provide you with outstanding service throughout your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and look forward to serving you for many years to come!
DealerRater Review
- February 28, 2022
Left by John
Mike Reyes was extremely helpful and knowledgeable about the car. We are very happy with our new car. Thanks.
Audi Fletcher Jones Replied: Hello John, Congratulations on your beautiful Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Mike Reyes ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and we look forward to serving you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 28, 2022
Left by Jeffrey P
Quick and easy, I would highly recommended to friends and family. Thank you have a great day
Audi Fletcher Jones Replied: Hello Jeffrey P, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. All the Best, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- February 28, 2022
Left by Melanie
Peter Kiani was wonderful. Very friendly while still being professional and extremely knowledgeable about the inventory in general and the features on the specific cars we were looking at. Even given the current limited inventory he was able to find the car that covered what I was looking for....
Dealer Replied: Hi Melanie, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear that both Peter Kiani and Collin ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have your thoughtful compliments and recommendations. Our team is looking forward to welcoming you again soon! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- February 28, 2022
Left by Clay Swain
The easiest and most friendly experience I have ever had purchasing a new car. The staff is great and the new building is beautiful. My salesperson Derek and the Finance Manager, Collin were both super nice and easy to work with.
Dealer Replied: Hello Clay Swain, Congratulations on your recent beautiful Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing both Derek and Collin the privilege to earn your business and attend to your needs! We'll be sure to relay over the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
Google Review
- February 27, 2022
Left by David Schenker
Knowledgeable, professional and first-class experience from start to finish. Highly recommend working with Garrett Poole, who handled our transaction with care.
Response from the owner Replied: Hello David Schenker,Congratulations on your gorgeous Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Garrett Poole has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. It was our pleasure to help you get to know every aspect of your vehicle. We are truly flattered to have your thoughtful compliments and recommendations. We're looking forward to welcoming you again soon!Take Care,Your Friends and Family at Audi Fletcher Jones
OLIVER gives 4.0 star review at Audi Fletcher Jones
- February 26, 2022
Left by Oliver F.
DealerRater Review
- February 26, 2022
Left by rbmoore
I have told several friends already that Audi Fletcher Jones was by far the best car buying experience I have ever had. Cesar Zavala was my specialists and he did an awesome job. Audi Fletcher Jones didn't waste time, we got everything done really quick. Thank you all to the team that helped get...
Audi Fletcher Jones Replied: Hi Rbmoore, Congratulations on your beautiful Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Cesar Zavala the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We'll be sure to relay over the kind words expressed on your behalf. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- February 26, 2022
Left by martyrobertson
Peter was friendly, helpful and easy to work with and made the experience as quick and simple. Both providing me with all the info and dealing with paperwork even before I came into the dealership.
Dealer Replied: Hi Martyrobertson, Congratulations on your gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with Peter. I am very happy to hear that Peter was able to deliver such exceptional service and help you find the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- February 26, 2022
Left by Bridget
I enjoyed designing my dream car with Shane. It was a pleasure from the ordering process to driving away. Shane made the experience a delight. Thank you!
Dealer Replied: Hi Bridget, Congratulations on your beautiful Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Shane ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team is looking forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 25, 2022
Left by Corona
Garrett was a great help along the way and communicated well with us with no pressure. We finally made decision in making purchase and process was fast and easy.
Audi Fletcher Jones Replied: Hi Corona, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Garrett ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 25, 2022
Left by liza
Super impressed with everyone I worked with during my buy out! Scott went above and beyond to get my needs met. Much appreciated!
Audi Fletcher Jones Replied: Hi Liza, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Scott has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your needs! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for allowing us the opportunity to earn your business and we're looking forward to welcoming you again soon! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 25, 2022
Left by JZ
Robert was great. We handled most details via email so when I came in it was just a matter of signing. Monica made that part of the process painless. All good.
Audi Fletcher Jones Replied: Hello JZ, Congratulations on your gorgeous Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Robert and Monica the privilege to earn your business and attend to your needs! We'll be sure to relay over the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 25, 2022
Left by Brandon
Great staff , very friendly, i was waiting on my car to be ready and every single staff member acknowledged me and made me feel valued.
Audi Fletcher Jones Replied: Hello Brandon, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are thrilled to know of the great efforts put forth during your service and appreciate you complimenting our level of professionalism. We're looking forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 24, 2022
Left by homer5050
Garrett and staff were very nice and helpful. It was great to not be pressured and just have the facts to make a good decision.
Audi Fletcher Jones Replied: Hello Homer5050, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with Garrett and appreciate you complimenting our level of professionalism. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team is truly flattered to have your thoughtful compliments and recommendations. We're looking forward to working with you for many years to come! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 24, 2022
Left by Premiumsnacks2002
I want to personally thank Mike and Tyler for helping us with the purchase of our new Jeep. Mike and his team helped make the buying process extremely smooth and efficient, with even having our new car personally delivered to home. Amazing!!!! With my buying experience from Fletcher Jones it’s...
Audi Fletcher Jones Replied: Hi Premiumsnacks2002, Congratulations on your gorgeous Jeep purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with both Mike and Tyler. Thank you for allowing Mike and Tyler the privilege to earn your business and attend to your needs! It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 23, 2022
Left by PM
Mike was very helpful from the beginning. Appreciate his help in trying to get us into a new Q5.
Audi Fletcher Jones Replied: Hello PM, Congratulations on your beautiful new Audi Q5! We are so appreciative of your loyalty and feedback about your experience with Mike. I am very happy to hear that Mike was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs! With that being said, it is a delight to hear Mike ensured you had a great time while reaching the best pricing to care for the vehicle of your choice. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 23, 2022
Left by LXS
What a great experience we had with Alex and the entire Fletcher Jones staff! It was super easy to pick the car we wanted and trade in our car with no hassles or upselling! The whole environment, from the staff to the building atmosphere were exceptional.
Audi Fletcher Jones Replied: Hi LXS, Congratulations on your beautiful Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. With that being said, it is a delight to hear Alex ensured you had a great time while searching for the perfect vehicle that best suits your needs. It bring us so much joy hearing that Alex went above and beyond with reaching the best pricing to care for the vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- February 22, 2022
Left by Jen
I just bought my brand new 2022 Audi Q7 from Abel. He was nice, attentive and most importantly he knew every feature that was on the car. He also taught me how to use all the functions while I was test driving the car. If your going to buy an Audi, I highly recommend Abel for his exceptional service...
Dealer Replied: Hi Jen, Congratulations on your gorgeous 2022 Audi Q7 purchase! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Abel the privilege to earn your business and attend to your needs! It's wonderful reviews like yours that truly represent what we strive for everyday! We are truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 22, 2022
Left by alondraa11
Garrett and the Audi Fletcher Jones staff are truly awesome! They were very informative and accommodating throughout the whole purchase process!
Audi Fletcher Jones Replied: Hi Alondraa11, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Garrett has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
Google Review
- February 21, 2022
Left by George R
My service rep Jose Magana was great and I’ll continue coming back, always a good experience.Love my Audi
Response from the owner Replied: Hello George R,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Jose Magana and appreciate you complimenting our level of professionalism. It brings us so much joy hearing that Jose went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us.Take Care,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 21, 2022
Left by wspruill
Good experience all round. Love our new Q5! Beautiful dealership. Thank you Nicholas for all your help.
Audi Fletcher Jones Replied: Hello, Thank you so much for your awesome review and 5-star rating! We are so thrilled to hear that you found an amazing vehicle that fits all your needs and wants. It's really rewarding hearing that Nicholas was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Congratulations on your new Q5! Kind regards, Your Friends and Family at Audi Fletcher Jones
Google Review
- February 20, 2022
Left by HMFIC David
Audi Fletcher Jones was the 3rd Audi dealership my wife and I visited in the last 2 days. I have to say that the this experience was the best by far. No one irritating me by trying to sell or lie to me and they took our online order without any trouble. Now we wait but that's fine with us. Also,...
Response from the owner Replied: Hi David,Thank you kindly for your 5-star rating and feedback! With all the automotive competition out there, it's wonderful to hear that we could provide the best experience in comparison! The team at Audi Fletcher Jones strives to provide each guest with an exceptional sales experience that is smooth, hassle free and above all honest! We look forward to assisting you for many years to come and are here to help should you need us!Kind regards,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 20, 2022
Left by abbies
Traded in my rogue for a used a X3 .super happy with Yasser best sales men to work really a pro took care of me im bringing all of my friends and family to him! Yasser thank you I love my X3!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Audi Fletcher Jones Replied: Hello Abbies, Thank you so much for your 5-star review! Our team was pleased to read that we could be so helpful in the trade in process and get you into a new vehicle that you love even more than your original vehicle! We are so thrilled to hear that Yasser was able to assist and help every step of the way. Thank you for your recommendations and feedback! Congratulations on your new X3! We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Warm wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 20, 2022
Left by Meagan Grimaldo
Garrett Poole was incredible! I flew in from Vegas to get this car after seeing it online. He made sure everything was taken care of before I arrived, and generously offered to pick me up at the airport. Upon arriving at the dealership, I continued to receive superior customer service from the...
Audi Fletcher Jones Replied: Hello Meagan, Thank you for your 5-star rating and kind feedback! We are so thrilled to hear how Garrett went above and beyond to provide the best sales experience for you. To fly from Vegas to Costa Mesa can be such the trek but we are so happy that you chose us to work with and get you into the car of your dreams! All of us at Audi Fletcher Jones take great pride in serving our guests well and keeping it a hassle free and quick process. We are grateful for your business and we look forward to serving you for many years to come! Warm wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 20, 2022
Left by Adrian
Had an excellent experience with Mike Burns and the folks here at Fletcher Jones. Mike was very friendly and informative from start. He then helped us find and reserve our perfect vehicle and kept up informed throughout the process. When we took delivery, it was smooth and hassle free.
Audi Fletcher Jones Replied: Hello Adrian, Thank you for the kind 5-star rating and feedback! We strive to do the best possible job and provide the most exceptional experience possible. It's incredibly rewarding to hear that Mike and the team at Audi Fletcher Jones were able to assist from start to finish, and were able to keep you informed throughout the entire process. Congratulations on your new vehicle! We are very happy to hear that our team was so helpful and we look forward to assisting you for many years to come! Kind regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 19, 2022
Left by ghammer0
Great setting to feel like your making a luxury purchase. Good people to do a deal with too
Audi Fletcher Jones Replied: Hello, Thank you so much for your 5-star review! Our team was pleased to read that you found our dealership to be the most friendly and helpful. We strive to provide a great setting for our guests while we help you find the most perfect car for your most important wants and needs! We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your new vehicle! Warm wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 19, 2022
Left by oliviero
Yasser Did a great job. Best experience in buying a car. G g g g g
Audi Fletcher Jones Replied: Hello Oliviero, Congratulations on your gorgeous Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Yasser ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- February 18, 2022
Left by Leo and Jayne Vigil
We purchased a car from Yasser and it was a great experience. All the staff were very helpful and extremely friendly. Thank you for a great buying experience.
Dealer Replied: Hello Leo and Jayne Vigil, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team was beyond happy to read that Yasser has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your needs! We are truly flattered to have your thoughtful compliments and recommendations and look forward to welcoming you again soon! We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- February 18, 2022
Left by Xianbin
I bought a car from Abel, he is wonderful, and he is really care about his customers, and please ask for Abel if you want to buy a car from Audi Fletcher Jones.
Dealer Replied: Hi Xianbin, We greatly appreciate you taking the time to post your 5-stars review! With all of the automotive competition out there, it's wonderful to hear that Abel delivered an exceptional sales experience! It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for allowing us the opportunity to earn your business and congratulations on your new Audi! We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. We're looking forward to welcoming you again soon! All the Best, Your Friends and Family at Audi Fletcher Jones
Google Review
- February 17, 2022
Left by Vannak Payabyab
Excellent service from beginning to end! Garrett gets 5 gold stars. He was kind, polite, straightforward, never pushy, and everything you wouldn't expect of a typical car sales person. From the front desk to the managers - everyone I came in contact with was pleasant. I also love that the...
Response from the owner Replied: Hello Vannak,Thank you so much for your awesome review and 5-star rating! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience from start to finish. Our team was beyond happy to read that Garrett was so kind, polite and straightforward during your visit with us. We love to show our wonderful guests how much they mean to us and what better way than to offer complimentary car washes and airport shuttle services! We truly hope you take the opportunity to use those amazing services! Congratulations on your new vehicle and thank you for your kind recommendations!Warm wishes,Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- February 17, 2022
Left by mblanchart
Mike made the entire process enjoyable, from ordering to the delivery. I was kept informed while waiting for the car and final delivery was the simplest ever.
Dealer Replied: Hello, Thank you so much for sharing your feedback and 5-star rating! We are so thrilled to hear that Mike could support and assist you step by step in the car buying process. We strive to make the process as smooth and hassle free as possible! Congratulations on your new vehicle! We are grateful for your business and look forward to serving you for many years to come! Warm wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 16, 2022
Left by mblanchart
Mike provided great service and kept us informed through the entire process. Had to be the easiest experience purchasing a car.
Audi Fletcher Jones Replied: Hello, Thank you so much for the kind 5-star review! We are so thrilled to hear that Mike was able to provide such great service during the sales process. We strive to make the car buying process a smooth one so that our wonderful guests are able to walk away happy and with the car of their dreams! Congratulations on your new vehicle! We wish you many miles of enjoyment! Kind Regards, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- February 16, 2022
Left by Geoff Johnson
My wife and I walked in expecting to visit a number of dealerships in the day to compare and contrast. We started at Audi which we were the most excited about. We toured the lot with Garrett as he educated us on the electric vehicle specifics we wanted to know. All of our questions were answered and...
Dealer Replied: Hello Geoff, Thank you so much for your kind 5-star review! Our team at Audi Fletcher Jones is ecstatic to hear that your first experience with us went so well! It's really rewarding to hear that Garrett and our finance team were able to meet your needs and wants when it came to finding the car of your dreams. We strive to provide the best vehicles with the most fair pricing. We are so grateful for your kind words. Congratulations on your new vehicle! We hope to continue providing you the best experience possible when you visit us. Warm wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- February 16, 2022
Left by Geoff Johnson
My wife and I walked in expecting to visit a number of dealerships in the day to compare and contrast. We started at Audi which we were the most excited about. We toured the lot with Garrett as he educated us on the electric vehicle specifics we wanted to know. All of our questions were answered and...
Dealer Replied: Hello Geoff, Thank you so much for your kind 5-star rating and feedback! We are so thrilled to hear that Garrett could be a source of insight during your car buying process. We strive to keep the process smooth and hassle free so that our guests receive the best experience possible! Congratulations on your new vehicle! We wish you many miles of enjoyment! Warm wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 15, 2022
Left by SharonaP1@hotmail.com
Sales staff is very easy to work with. The facility is beautiful. It was a nice and easy transaction.
Audi Fletcher Jones Replied: Hello, We greatly appreciate you taking the time to post your 5-star review and share your kind words! Our team at Audi Fletcher Jones was thrilled to hear that we could provide you with a smooth and easy sales experience and get you into the vehicle of your dreams. We are grateful for your business and recommendations and look forward to serving you for many years to come! Congratulations on your new vehicle! Warm wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 15, 2022
Left by Nick
I have had 2 new leases in the past year. I traded my Audi in about a year ago and have been kicking myself ever since. I had done my research and understand that going to a third lease would be difficult and costly. But to my surprise that wasn’t the case. I met with Katie and Steve at Audi FJ and...
Nick Replied: It was my pleasure and I also look forward to many miles and years of great service!
DealerRater Review
- February 15, 2022
Left by Gv
Great experience and Alex Ball was very helpful through the process.. thanks for maligning it easy
Audi Fletcher Jones Replied: Hello, Thank you so much for your 5-star rating and feedback! We are so thrilled to hear that Alex was able to assist you throughout the sales process and getting you into the car of your dreams. Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle! Warm wishes, Your Friends and Family at Audi Fletcher Jones
Google Review
- February 14, 2022
Left by Emily Merrick
Response from the owner Replied: Hi Emily,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Audi Fletcher Jones
DealerRater Review
- February 13, 2022
Left by bap727
Stacy Gordon was amazing. Friendly, helpful, and very positive throughout the process. He made it easy to buy a car and there was never any pressure, which I appreciated. Wonderful environment as well. Overall had a great experience buying through this dealership and would recommend it to anyone!...
Audi Fletcher Jones Replied: Hello, We greatly appreciate you taking the time to post your 5-star review! We are so thrilled to hear that Stacy was able to assist from start to finish in the car buying process. Making the experience easy, smooth and enjoyable is what we strive for every day! Thank you for your recommendations. We look forward to continuing to serve you. Congratulations on your new Audi! Warm wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- February 13, 2022
Left by Trevor
Go see Yasser he is the best and helped me and my wife find the cars of our dreams! Thank you so much Audi fletcher jones!
Dealer Replied: Hello Trevor, Thank you so much for your 5-star rating and kind feedback! We strive to be the best dealership out there and provide the greatest selection as well as fair pricing. It brings us great joy hearing that Yasser was able to help you and your wife find the car of your dreams! Congratulations on your new vehicle! Wishing you many miles of enjoyment. Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 12, 2022
Left by Santhi
I loved working with Yasser got my dream e tron through him cool dude really helped me through a-z yasser is your guy come in ask for him he will take care of you !
Audi Fletcher Jones Replied: Hello Santhi, Thank you so much for your kind words and 5-star rating. It brings us great joy hearing that we could provide you with such an amazing experience. It's wonderful to know that Yasser could support you throughout the buying process and get you into the vehicle of your dreams! Congratulations on your new E-Tron! We hope to continue providing you with the best experience possible when you visit us. Kind Regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 11, 2022
Left by Vindeepbhandari
Mike Burns was fantastic. He was quick, communicative, and kind. I look forward to working with him again in the future
Audi Fletcher Jones Replied: Hello Vindeepbhandari, Thank you for coming in and working with Mike. We are pleased to hear you had such a great experience. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- February 09, 2022
Left by williamscm95
Professional staff. Low pressure sales and determined to understand why I chose to come in. Clean and professional environment and inventory. I came in for a specific used car and and it was ready, as far as functioning properly, clean, and staged.
Audi Fletcher Jones Replied: Hello Williamscm95, Congratulations on your beautiful new Audi. Thank you for coming in and working with Holly and the team. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- February 08, 2022
Left by Wesley Herr
Had a phenomenal experience from start to finish. Came to the showroom not expecting to make a purchase and ended up purchasing a gently used Q5. We showed up without appointment and were quickly accommodated by the staff with no issues. We worked with Stacy who showed us around and really helped...
Response from the owner Replied: Hi Wesley,Congratulations on your beautiful Q5! We're pleased to hear your experience with Stacy and the team went well. We look forward to working with you again.Best,Your friends and family at Audi Fletcher Jones
DealerRater Review
- February 08, 2022
Left by Sblakely94
Very nice and friendly staff. Had a lot of help the entire process. Yassir was an amazing salesman and helped me get the perfect car.
Audi Fletcher Jones Replied: Hello Sblakely94, Congratulations on your beautiful new Audi! Thank you for coming in and working with Yasser and the team. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- February 08, 2022
Left by alkergin
Everyone at this dealership went above and beyond to help me. Such a positive and welcoming visit and car purchasing experience!!!!
Audi Fletcher Jones Replied: Hello Alkergin, Thank you for coming in and working with Andi and Collin! We're pleased to hear you had such a great experience and look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- February 06, 2022
Left by azouzmalik
Garrett took great care of me. I appreciate his full transparency with me; was very consultative
Audi Fletcher Jones Replied: Hello Azouzmalik, Thank you for coming in and working with Garrett, we are pleased to hear you had a great experience. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- February 05, 2022
Left by Pete Aguirre
Excellent Customer Service! Nick as well as the tire Fletcher Jones staff was top from start to finish
Response from the owner Replied: Hello Pete,Thank you for coming in. We are pleased to hear your experience with Nick went well.Best,Your friends and family at Audi Fletcher Jones
DealerRater Review
- February 05, 2022
Left by YJURDI
I was shocked by the $ 10,000.00 addendum tacked on to the MSRP price which was revealed to me only after I said I wanted to purchase the car. Cesar Zavala smoothed the way to reach a more realistic and fair price close to the MSRP that made this deal possible. Cezar was a great salesman and...
Audi Fletcher Jones Replied: Hello, Thank you so much for your 5-star review and feedback! We are so thrilled to hear that Cesar was so helpful and supportive in reaching a realistic and fair price that worked for you. Audi Fletcher Jones strives to be the best dealership out there and provide the greatest selection with the most insightful sales team members. Congratulations on your new vehicle! We wish you many miles of enjoyment! Warm wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- February 04, 2022
Left by Fre
I was fortunate enough to work with Yasser. What started as a casual browse at Flecher Jones ended up in my purchase of my car because of Yasser. He was patient, knowledgeable and very professional and the best salesperson I can wish for. He did a good job checking up with us following the sale to...
Audi Fletcher Jones Replied: Hello Fre! Congratulations on your beautiful new car! Thank you for coming in and working with Yasser. We're pleased to hear you had such a great experience and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- February 03, 2022
Left by philip_k_so
My wife and I had the good fortune of having Derek Chaves to help with our purchase of a new Audi A4. Derek was most helpful, friendly, patient and professional during our meeting. He did a good job checking up with us following the sale to make sure that there were no issues with the new car and...
Audi Fletcher Jones Replied: Hello Philip, Congratulations on your beautiful new Audi A4! Thank you for coming in and working with Derek. We look forward to working with you again next time. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- February 03, 2022
Left by tanbui
Ashley and Paul is excellent and helpful. They working with me throughout the process. I will come back for Q5e for my son.
Audi Fletcher Jones Replied: Hello Tanbui, Thank you for coming in and working with Ashley and Paul. We are so pleased to hear you had a great experience and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- February 03, 2022
Left by Chrisflores713
A phenomenal experience. Shane Murphy rolled out the red carpet in his service. Would highly recommend!
Audi Fletcher Jones Replied: Hello Chris, Congratulations on your beautiful new Audi! We are so pleased to hear that Shane was able to offer you the best experience! We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- February 02, 2022
Left by Lisa D!
from intake, to sales, to finance I was taken care of from A to Z. Cesar, Nia & Chris pulled out all the stops for me and came through. This is my second Fletcher vehicle and won't be my last. A+++
Dealer Replied: Hello Lisa! Congratulations on your beautiful new vehicle! We're pleased to hear that Cesar, Nia and Chris were amazing to work with and we look forward to seeing you again in the future! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- February 02, 2022
Left by Josh R.
Working with Abel and Steve on the sale was easy an painless. The follow up has been exceptional. It feels like they really want to make sure I'm happy with my purchase.
Audi Fletcher Jones Replied: Hello Josh, Thank you for coming in and working with Steve and Abel! We're pleased to hear that your experience was amazing. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- February 02, 2022
Left by ChrisCragnotti
They provided friendly and efficient service Cesar my sales rep was communicative and knowledgeable. Thanks
Audi Fletcher Jones Replied: Hello Chris! Thank you for coming in and working with Cesar! We are pleased to hear of your amazing experience and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- February 02, 2022
Left by Brian
Drove 45 minutes to get the vehicle we wanted. The buying process was pleasant and straightforward. The facility was beautiful and our salesperson was very knowledgeable.
Dealer Replied: Hello Brian, Congratulations on your beautiful new car! We are so pleased to hear that you had such an amazing experience. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 31, 2022
Left by VK
Great experiences with Holli S and the entire team at Audi Fletcher Jones. Got there late in the afternoon on a Wednesday, and Holli and crew stayed well past closing time to make sure I got everything done, all the items from my old car transferred, etc.
Dealer Replied: Hello VK, Thank you for coming in and working with Holli and the team. We're pleased to hear you had a great experience. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 31, 2022
Left by Raúl Pina
Great experience front start to finish, very happy with my new car and Kennedy was great! I will keep going to Fletcher Jones for future purchases and tell my friends and family about going there.
Dealer Replied: Hello Raúl, Congratulations on your beautiful new Audi Q5! We are pleased to hear of your amazing experience and we look forward to working with you, your friends and family in the future! Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 31, 2022
Left by Jake
I completed my buy out process and Robert was fantastic. Everything was clear and upfront from the beginning. Nia was also great to work with, making everything as efficient and simple as possible. If you are looking to buy or lease a car, Audi Fletcher Jones in Costa Mesa is the place to go to.
Dealer Replied: Hi Jake! Thank you for coming in and working with Robert and the team. We are pleased to hear that your buy out was super simple. We look forward to working with you again next time. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 30, 2022
Left by SaraAlzu
Yasser was amazing help ! He helped me choose the perfect vehicle for myself. He was very professional and kind. Definitely recommending my family and friends to him. Im obsessed with my new car thanks to him!
Audi Fletcher Jones Replied: Hi Sara, Congratulations on your new vehicle! We could not be more pleased to hear about the pleasant experience you had working with Yasser. Thank you for your recommendations and kind compliments! We hope you enjoy every mile with your new car and we look forward to welcoming you back soon! Take care, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 30, 2022
Left by Carrie
Yasser was so kind and so sweet he helped me pick out the perfect car and did not stop until I was 100% satisfied! He took me on multiple test drives, until I found my car. I love my car! He also stayed with me through the whole process of all the finance and was getting me coffee and water, just...
Audi Fletcher Jones Replied: Hi Carrie, We are so glad to hear about how Yasser has helped you pick out the perfect vehicle. Thank you for taking the time to share your experience with us. We truly appreciate your business and we wish you many miles of enjoyment with your new car. Please don't hesitate to contact us should you have questions or concerns! Take care, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 30, 2022
Left by Andy.w
2nd car from this store Yasser has been amazing help me upgrade A4 to a loaded Q5 from my base A4 its been great working with Yasser 10/10 service !!! next car has to be with these guys
Audi Fletcher Jones Replied: Hi Andy! Congratulations on your new Q5! Thank you for choosing Fletcher Jones; we truly value your business and we are so excited to hear about your recent experience working with Yasser. We hope to welcome you back again soon should you be in the market for a new car! Take care, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 30, 2022
Left by Tino
Yasser was amazing come from Anaheim and got my nissan he played no games was straight forward haven't bought a car in 19 yrs ended getting a loaded car Audi fletcher jones has clean used car I really recommend Yasser and Marco
Audi Fletcher Jones Replied: Hi Tino! Congratulations on your new vehicle! Thank you for choosing Fletcher Jones, we truly appreciate your business and we are even more pleased to hear about your experience working with Tino. We will be sure to pass along the kind compliments! Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 29, 2022
Left by balbirbhatti
They are very helpful and we love their service and we will recommend all our friends also.
Audi Fletcher Jones Replied: Hi there, Thank you so much for leaving us your feedback, we are so pleased to hear about your recent visit. Thank you again for your business and recommendations, we hope to welcome you back soon! Take care, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 28, 2022
Left by rdbaily
Derek and the Audi Fletcher Jones team got us a hard-to-find plug-in hybrid that is perfect for us. In addition to having a beautiful Audi, we're looking forward to the benefits of being in the FJ family.
Audi Fletcher Jones Replied: Hi Rdbaily! Congratulations on your new car! We are so pleased to hear that Derek was able to get you into a perfect car for you. We look forward to working with you again! Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 26, 2022
Left by Deepak Mehra
Yasser at the Audi was exceptional. Honest, truthful and upfront. He was a pleasure to work with. We discussed everything prior to arriving at the dealership and it was delivered flawlessly.
Dealer Replied: Hello Deepak! Thank you for coming in and working with Yasser and the team! We are so happy to hear that your experience went well and everything went so smoothly. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 26, 2022
Left by nancy32
Fletcher Jones came thru for me which is why this is our families 5th Audi. I gave up my Tesla for the e-tron GT. Very excited
Audi Fletcher Jones Replied: Hello Nancy! Congratulations on your beautiful new Audi E-Tron GT! We are pleased to hear that your experience with us was amazing and you've had 5 Audis with us! We look forward to working with you again in the future. Best, Your friends and family at Audi Fletcher Jones
TRACY gives 5.0 star review at Audi Fletcher Jones
- January 25, 2022
Left by Tracy L.
Bought my Audi E-Tron and first Audi ever here at Fletcher Jones. Truly exceptional experience, Shane & Mike worked with me to ensure I was taken care of and made it possible to get my E-Tron. Cannot thank the entire team enough for everything!
DealerRater Review
- January 25, 2022
Left by Najlaa
Yasser was amazing through the whole process showed us new and used cars found a car that fit my budget and he made it I recommend Yasser also Nicole helped out so much great team at AUDI FJ
Audi Fletcher Jones Replied: Hello Najlaa! Congratulations on your new Audi! We're pleased to hear your experience with Yasser and the team gave you a great experience and you found your perfect car! We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 25, 2022
Left by Super Mario
From the 1st step to the last step, Mike Burns kept everything easy and smooth!
Audi Fletcher Jones Replied: Hi Super Mario! Congratulations on your beautiful new Audi! We are so happy to hear your experience with Mike and the team was amazing. We'll see you next time! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 25, 2022
Left by tracyslei
The entire team at Audi Fletcher Jones was awesome, from the front desk to the sales team to the managers and even finance. Super easy to work with, I felt like Shane and Mike really listened to what I had to say and worked with me in regards to my budget and needs. They got me the exact DREAM car I...
Audi Fletcher Jones Replied: Hello Tracy! Congratulations on your beautiful new Audi! We are so pleased to hear your experience with Shane, Mike and the team went so smoothly and you were able to find your dream car! We strive to be the best and it sounds like we were able to meet that expectation for you! We look forward to working with you again in the future. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 25, 2022
Left by pasillasdiego65
Mike and everyone at Audi Fletcher Jones made it so easy to buy a new car!
Audi Fletcher Jones Replied: Hello! Congratulations on your beautiful new Audi! We are so happy to hear your experience with Mike and the team was amazing. We'll see you next time! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 25, 2022
Left by Chris Skawinski
Once again Mike Burns has done the impossible and put me into a dream car that I didnt think I could qualify to purchase. The first time was three years ago when he put me into my lease. He goes above and beyond every time to provide the highest service and as always I left knowing that the only...
Audi Fletcher Jones Replied: Hello Chris! Congratulations on your beautiful new Audi! Thank you so much for coming in and working with Mike and the team. We are so pleased to hear you had such an amazing experience with him. We strive to always be the best in every case and it sounds like we were able to live up to that standard. We look forward to working with you next time! Best, Your friends and family at Audi Fletcher Jones
Google Review
- January 25, 2022
Left by Juan Pablo Caceres Vasquez
I bought an Audi e-tron from Fletcher Jones and the experience was superb.Stacy Gordon was the sales representative and he was on top of things and prepared! This has been by far the smoothest transaction at a dealership that I have ever had.
Response from the owner Replied: Hello Juan!Congratulations on your beautiful new Audi E-Tron! We are so pleased to hear that your experience with Stacy went well. We look forward to working with you again.Best,Audi Fletcher Jones
Google Review
- January 25, 2022
Left by Deepak Mehra
Amazing experience of purchasing the vehicle made possible by Yasser. He is a true professional, courteous, honest and cares about his clients. I made contact with him over the phone and he delivered in his promise. I would recommend Yasser and Fletcher Jones Audi Costa Mesa to everyone. By the way...
Response from the owner Replied: Hello Deepak!Thank you for coming in and working with Yasser and the team! We are pleased to hear you had an amazing experience and we look forward to being able to work with you again.Best,Audi Fletcher Jones
Cars.com Review
- January 24, 2022
Left by May
I was always kept up to date with the available inventory. Shane is so prompt with his responses even when he was sick. He is exceptional..
Dealer Replied: Hello May! Congratulations on your beautiful new Audi Q5E! We are so pleased to hear that your visit with Shane went well. We look forward to seeing you in again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 24, 2022
Left by shawndee
We had the pleasure of working with Kennedy Emesibe. Not only did he work with us to be at the price point we needed, he was extremely kind and informative! We would go back to Audi just to see him!
Audi Fletcher Jones Replied: Hello Shawndee! Congratulations on your beautiful new Audi! We are pleased to hear Kennedy gave such a great experience. We look forward to seeing you in again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 24, 2022
Left by Dee
Awesome! We had the best experience at Audi FJ. Yasser was fantastic. He treated our entire family with so much respect really recommend Yasser !!
Audi Fletcher Jones Replied: Hello Dee! Thank you for coming in and congratulations on your beautiful new Audi! We are pleased to hear your visit with Yasser was amazing and we look forward to having you in again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 24, 2022
Left by Cognito57
Very calm setting. All the sales reps were professional. Our salesman Garrett Poole handled the transaction smoothly.
Audi Fletcher Jones Replied: Hello! Thank you for coming in for sales and working with Garrett and his team! We are pleased to hear you had such a good experience and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 24, 2022
Left by JulieA
Excellent service at Fletcher Jones Audi in Costa Mesa, the purchase process was easy and very fast. I would recommend this location to purchase a vehicle.
Dealer Replied: Hello Julie! Thank you so much for coming in and congratulations on your new purchase! We're so happy that you had a great experience here and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- January 23, 2022
Left by Shaz Umer
I was shopping around a different AUDI dealerships, and Audi fletcher at costa mesa will not only take care of you, they will go as far as they can to fetch you the best deal out there. I highly recommend speaking to Nicholas Smith, a young guy with ambition, who is honest and will lay everything on...
Response from the owner Replied: Hello Shaz!Thank you so much for your amazing review and coming in and working with our team. We are so pleased to hear you had an amazing experience with Nicholas. We look forward to working with you again in the future!Best,Audi Fletcher Jones
DealerRater Review
- January 21, 2022
Left by khorashadik
Very courteous, friendly, caring about customer. Patiently going through finance papers & explaining available service and maintapenance options.
Audi Fletcher Jones Replied: Hello! Thank you so much for coming in and working with our team! We are pleased to hear you had such an amazing experience here and we are looking forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 20, 2022
Left by L
Excellent experience. Would recommend talking to Alex Ball if you are interested in looking at vehicles. Professional, knowledgeable, and efficient. Overall pleasant experience and happy with the level of service provided by Alex and team.
Dealer Replied: Hello! Thank you for coming in and working with Alex and the team! We are pleased to hear you had such an amazing experience here with us. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 20, 2022
Left by Richard Gentry
My wife and I had never been to the Audi/Fletcher dealership. We were welcomed by Derek our sales representative. He was very engaging and pleasant and from get go we felt very comfortable, traits that are often missed at other dealers. We had seen a ad for a 2015 A7 in which we were not familiar...
Dealer Replied: Hello Richard and Caron! Congratulations on your beautiful new Audi A7! We are thrilled to hear of the amazing experience Derek and the team were able to give you both. We strive for excellence here and it sounds like we hit that goal with your review! We always want you to be in the best car and something you'd love. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 19, 2022
Left by spiro0
Derek was good and on point and answered all my questions, made the sale easy
Audi Fletcher Jones Replied: Hello there! Thank you for coming in and working with Derek! We are so pleased to hear of your wonderful experience and we can't wait to work with you again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- January 18, 2022
Left by Vincent Zhao
Very good
Response from the owner Replied: Hi!Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Audi Fletcher Jones
Google Review
- January 18, 2022
Left by Kaitlin Tornatore
I had a great experience getting a new car at Audi Fletcher Jones! Everyone was very helpful and made my car shopping process a memorable one
Response from the owner Replied: Hello Kaitlin!Congratulations on your beautiful new car! We are so pleased to hear of your amazing experience and we look forward to working with you again!Best,Audi Fletcher Jones
Cars.com Review
- January 18, 2022
Left by JM
My husband and I had a great experience. Top notch all the way through. Both the salesman and the manager worked hard to get us the best fit for our needs.
Dealer Replied: Hello JM! Congratulations on your beautiful new Audi Q5! We are pleased to hear you had an amazing experience here and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 18, 2022
Left by alex.pop.hrs
Derek was extremely knowledgeable of the Audi brand. He was friendly, forthcoming and considerate and assisted us with our purchase of the Audi A5 Sportsback.
Audi Fletcher Jones Replied: Hello Alex! Congratulations on your beautiful new Audi A5! Thank you for coming in and working with Derek and his team! We are looking forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 18, 2022
Left by leilanimartin
Awesome! We had the best experience at Audi FJ. Derek was fantastic. He treated our entire family with so much respect. He really was so kind to my daughter and everyone that came in with us. My daughter LOVES her new car. LOVES it. Thank you
Audi Fletcher Jones Replied: Hello! Congratulations on your daughter's beautiful new car! We are so pleased to hear your visit with Derek was amazing. We strive for excellence here and it sounds like we hit that goal! We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 18, 2022
Left by howardmiller13
I had a great experience at Audi FJ. I enjoyed working with everyone on the team, Derek was great and Collin made the financing very easy. I'd highly recommend this dealership and great team.
Audi Fletcher Jones Replied: Hello Howard! Thank you for coming in and working with us! We are so pleased to hear of your amazing experience with Derek and Collin! We hope to see you next time. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 17, 2022
Left by Jennifer
Great experience from start to finish! Steve and Andi were both amazing to work with..
Audi Fletcher Jones Replied: Hello Jennifer! Thank you for coming in and working with Steve and Andi! We are so happy to hear of your experience and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- January 16, 2022
Left by O 8
Response from the owner Replied: Hello!Thank you for your 5 star review! We look forward to working with you again.Best,Audi Fletcher Jones
DealerRater Review
- January 16, 2022
Left by Veenamahendru
The dealership experience for me was truly about my experience with Robert. He was patient, responsive and made the process very painless. Everyone I met was nice, friendly and responsive
Audi Fletcher Jones Replied: Hello there! Thank you for coming in and working with Robert and his team. We are pleased to hear you had such an amazing experience here with us and we look forward to seeing you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 14, 2022
Left by NNe
Whole team is amazing loved working with Yasser for the RSQ8 I have on its way the way they work is so smooth really recommend this store ask for Yasser Alzubaidi if you go in.
Audi Fletcher Jones Replied: Hello! Congratulations on your beautiful new RS Q8! We are so pelased to hear you had such an amazing experience with Yasser. We look forward to working with you again soon. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 13, 2022
Left by Samngreen2
Andi is an incredible salesperson and made the buying process super easy! Couldnt have asked for better help with my new A3. She was very knowledgeable about the car and made the process feel as if I was buying from a friend. Overall awesome experience at Audi Fletcher Jones!
Audi Fletcher Jones Replied: Hello! Congratulations on your beautiful new Audi A3! Thank you for coming in and working with Andi and her team, we are pleased to hear of your amazing experience and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 12, 2022
Left by Christopher
Beautiful facility and excellent service all around. If you're looking for any type of Audi, Fletcher Jones is a must place to shop. Ask for Shyla when you get there. She is great and knowledgeable.
Dealer Replied: Hello Christopher! Thank you for coming in and working with Shyla and the team! We are pleased to hear of your amazing experience, we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- January 10, 2022
Left by Brandon Soule
The BST car buying experience I have ever had, hands down. This is a no "BS" dealership and its been the only time I have ever felt like a truly respected customer from start to finish. Garrett was great to work with in every way, he is a truly talented sales person because of the customer relations...
Response from the owner Replied: Hello Brandon,Congratulations on your beautiful new 2022 Audi E-Tron! Thank you for coming in and working with Garrett and his team. We are so pleased to hear you had an amazing experience and we look forward to having you again!Best,Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 10, 2022
Left by didi.kovacs
Mike was very helpful in finding me the exact Audi I wanted, even in a "car shortage". I knew exactly what I needed and I was able to drive home in my car the same day. I didn't feel pushed into anything and appreciate the straightforward discussion. Thanks for the help! I would highly recommend.
Audi Fletcher Jones Replied: Hello! Thank you for coming in and working with Mike! We're pleased to hear you had a great experience and that you were able to find the car you wanted! We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 10, 2022
Left by Jen Van Voorst
Mike was professional and great to work with. He gave great insight and had amazing customer service.
Audi Fletcher Jones Replied: Hello Jen! Thank you for coming in and working with Mike! We are pleased to hear you had an amazing experience and look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 10, 2022
Left by Dave Harvey
Very good and easy experience Stacy was very straightforward knowledgeable and honest Good to work with Would do it again for sure not to mention we love the car
Dealer Replied: Hello Dave! Congratulations on your beautiful new car! Thank you for coming in and working with Stacy and the team! We are pleased to hear of your amazing experience and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Yelp Review
- January 08, 2022
Left by Anthony R.
Cesar Zavala over at Fletcher Jones Audi was very responsive, and honest.I was in the market to sell my Audi as I am away for work and won't be able to enjoy it.They made me a fair offer and the process was fast and straight forward.I look forward to buy a replacement Audi thru Cesar!Thank you!
Guest R. Replied: Hello Anthony!Thank you for coming in and working with Cesar and his team! We are pleased to hear we were able to assist you and look forward to assisting you again in the future. Best,Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 07, 2022
Left by Nick
It's been a long time since I have been to a dealership that hasn't always used intense sales tactic that makes you feel super uncomfortable. Fletcher Jones Audi was willing to work with us by asking and really listening to what we want instead of going back and forth for 3+ hours
Dealer Replied: Hi Nick! Thank you for coming in for sales and working with our team! Thank you for your amazing review, too! We Look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 07, 2022
Left by Nick B
Great service! Welcoming, kind, friendly, looking out for my best interest..I will certainly recommend Audi Fletcher Jones and Peter to anyone in the market.
Audi Fletcher Jones Replied: Hello Nick! Congratulations on your beautiful new Audi! Thank you for coming in and working with Peter, Nia and the team. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- January 05, 2022
Left by Caius G. (Apex Golf Carts)
Response from the owner Replied: Hi Caius,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Audi Fletcher Jones
Google Review
- January 05, 2022
Left by Wenli Lee
I had a great experience with Audi Fletcher Jones dealership. The transaction was made very easy and smooth. I trade in my car MB C350Sportback for 2022 A4 sedan. Mike and his boss worked well together to complete the deal.
Response from the owner Replied: Hi Wenli,Thank you for coming in and working with Mike and his team! We are so pleased to hear you had a great experience and look forward to working with you again.Best,Audi Fletcher Jones
DealerRater Review
- January 04, 2022
Left by Cooper
I have purchased or leased a lot of cars over the past 40 years and I can truly say this was the most pleasant car buying experiences ever. Kennedy and the rest of the team at Audi Fletcher Jones are great. They made me feel as if I had been a long time customer. After completing my transaction I...
Audi Fletcher Jones Replied: Hi Cooper! Thank you for coming in and working with Kennedy, Collin and the team! We are so pleased to hear you had such a great experience with us. We always want you to feel like family and that you're welcomed. We hope to stay up to these amazing standards you're holding and to keep making every experience even better! We look forward to seeing you next time. Best, Your friends and family at Audi Fletcher Jones
Google Review
- January 03, 2022
Left by Ashraf Ibrahim
I am on my second Audi from Fletcher Jones. The team (Abel, Steve and Monica) was truly expectational, transparent and easy to deal with. I would not hesitate to go back again.
Response from the owner Replied: Hi Ashraf,Thank you for coming in and working with Abel, Steve and Monica! We are pleased to hear of your experience and we look forward to having you for your third Audi!Best,Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 03, 2022
Left by Happy Customer
David Song was excellent to work with, answered all our questions, got us a great deal on the car we wanted on the road in no time. Monica in finance was awesome!
Dealer Replied: Hi there! Thank you for coming in and working with David and Monica! We are so pleased to hear of your amazing experience and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 03, 2022
Left by Shandelly
Mike was so friendly and easy to work with. He listened to what I wanted, and did exactly that! Such a great experience!
Audi Fletcher Jones Replied: Hi Shandelly, Thank you for coming in and working with Mike! We are so happy to hear you had a great experience with him and we look forward to working with you again! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- January 03, 2022
Left by nlarson01
Mike Burns was awesome and made my car buying experience extremely easy. Ill definitely recommend him to my friends and family.
Audi Fletcher Jones Replied: Hi Nlarson01, Thank you for coming in and working with Mike and his team! We are so excited to hear of your experience here and look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- January 02, 2022
Left by Jaqueline Moreno
By far the best customer experience I have had at a dealership. Stacey Gordon ensures that all needs and information is covered. I will definitely return for future vehicle purchases.
Dealer Replied: Hello Jaqueline! Congratulations on your new vehicle! Thank you for coming in and working with Stacy. We look forward to having you in again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- January 02, 2022
Left by Elina Tounsley
Truly a seamless transaction! They gave us top dollar for our trade in. Robert was very professional and a pleasure to work with. Highly recommend!
Response from the owner Replied: Hi Elina,Thank you for coming in and working with Robert and the team. We are pleased to hear you had such a great experience. We look forward to working with you again.Best,Your friends and family at Audi Fletcher Jones
Google Review
- January 01, 2022
Left by janet wolensky
Great experience! Management stepped up to right a wrong. Peter, our salesman, was very helpful and especially knowledgable. Monica in finance was super speedy to accomodate us. Best experience ever had!
Response from the owner Replied: Hi Janet,Congratulations on your beautiful new car! Thank you for coming in and working with Peter and Monica. We are so pleased to hear you had a great experience and we look forward to assisting you again.Best,Your friends and family at Audi Fletcher Jones
Google Review
- December 31, 2021
Left by richard contreras
Was a great experience especially Nicole very nice and informative woman.
Response from the owner Replied: Hello Richard,Thank you for the 5-star rating! Our team is delighted to hear about your exceptional experience with Nicole! We look forward to your next visit.Warm wishes,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- December 30, 2021
Left by stgotmail
It was my first time at this particular Audi dealership. My first impression was how immaculate it was, and the incredibly professional and friendly staff. Everything ran like clockwork and I would not hesitate to visit this dealership again for any future Audi purchases.
Audi Fletcher Jones Replied: Hi Stgotmail! Congratulations on your beautiful new Audi! We are so pleased to hear you had an amazing experience with us and the team! We are looking forward to being able to assist you again in the future. Best, Your friends and family at Audi Fletcher Jones
Google Review
- December 27, 2021
Left by Kristen Gioscia
I could not have had a more positive experience at Audi Fletcher Jones. Shyla, Chris and Tyler were incredibly transparent, easy to work with and I felt they genuinely wanted to make the deal happen for me. They valued my current car higher than any other site and made the trade in process so...
Response from the owner Replied: Hi Kristen,Congratulations on your beautiful new vehicle! Thank you for coming in and working with Shyla, Chris and Tyler! We are so glad you had such an amazing experience with them and also Monica in finance. We look forward to working with you again.Best,Your friends and family at Audi Fletcher Jones
Cars.com Review
- December 27, 2021
Left by Michele Floriani
We enjoyed our calm, professional, and relatable salesperson. Andrea (aka: Andi) was great to work with and Colin made the paperwork easy for us and turn key.
Dealer Replied: Hello Michele, Congratulations on your beautiful new vehicle! We are so pleased to hear your experience with Andi and Collin went well. We look forward to working with you again in the future. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 26, 2021
Left by evelyne
It was an exceptional experience. Enjoyed the process. So happy with my new car yes
Audi Fletcher Jones Replied: Hi Evelyne, Congratulations on your beautiful new vehicle! Thank you for coming in and working with Karim and Nia. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- December 25, 2021
Left by Miguel Ángel Espinosa
Great experience , please ask for Kennedy Emesibe. Great asset for Audi, great job assisting me and helping to purchase my car and attention to details with the best attitude and customer focus .
Dealer Replied: Hi Miguel! Thank you for coming in and working with Kennedy and the team and congratulations on your new vehicle! We are so happy to hear of your amazing experience here and we look forward to working with you again! Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- December 25, 2021
Left by Miguel Ángel Espinosa
Great experience , please ask for Kennedy Emesibe. Great asset for Audi, great job assisting me and helping to purchase my car and attention to details with the best attitude and customer focus .
Dealer Replied: Hi Miguel! Thank you for coming in and working with Kennedy and the team and congratulations on your new vehicle! We are so happy to hear of your amazing experience here and we look forward to working with you again! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 23, 2021
Left by Kelly
This was such a smooth process and everybody at Audi worked with me and worked with him I budget and I will definitely refer Audi Costa Mesa to friends and family
Audi Fletcher Jones Replied: Hello Kelly! Congratulations on your beautiful new Audi! Thank you for coming in and working with the team. We are so pleased to hear of your amazing experience and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- December 21, 2021
Left by Herman
Fletcher Jones Audi provided me with outstanding service while me and my wife were looking at purchasing a car. Their knowledge of their product and patience with their customers is incredible.
Dealer Replied: Hi Herman! Thank you for coming in for sales and congratulations on your new vehicle! We are so glad that our team was able to deliver excellent service for you and your wife. We hope to see you soon! Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- December 21, 2021
Left by Howarddrfish
Mike Quezada wonderful salesman. Finance guy very efficient and knowledgeable . Overall seamless process . Dont know what else to say. Why I had to buy my own car and fill out all the paperwork again
Dealer Replied: Hello! Thank you for coming in and working with Mike and his team. We are pleased to hear of your amazing experience and we look forward to seeing you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- December 21, 2021
Left by Happy customer
Our salesperson, Peter Kiani was knowledgeable and informative. He along with Chris Mills worked with us to fairly to put together a transaction. A win-win. Overall very positive experience.
Dealer Replied: Hello there! Congratulations on your beautiful new vehicle! We are so happy to hear that your visit with Peter and Chris went well. We look forward to having you in again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 21, 2021
Left by aram
Stacy and Monica went to bat for me on my vehicle purchase. Took patience from all parties involved and I'm thankful to them for making it happen.
Audi Fletcher Jones Replied: Hello Aram! Thank you for coming in and working with Stacy and Monica! We are so glad your visit was easy and seamless. We look forward to working with you again! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 21, 2021
Left by Mel
Andi was extremely professional and knowledgeable and a pleasure to work with. All Staff was warm and welcoming and very inviting Dealership.
Audi Fletcher Jones Replied: Hello Mel! Thank you for coming in and working with Andi and the team! We are pleased to hear about your great experience and look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Yelp Review
- December 20, 2021
Left by Daniel H.
Traded in my S5 for an RS7 and I couldn't be happier. Ali was my salesperson and she helped out so much. This is my second car I've purchased from these guys and it's always a great experience. 10/10 would recommend purchasing from this dealership!
Guest R. Replied: Hi Daniel! Congratulations on your beautiful new Audi RS7! Our team is pleased to hear of your amazing experience with Ali. Courteousness, integrity and professionalism is what we strive for, and I hope we met that for you! Knowing how important your vehicle is to us, we hope to see you soon!Best wishes,Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 19, 2021
Left by Gmruggeri89
We had an amazing experience at Fletcher Jones. Everything was seamless and the customer service we had from Kyle and Mike was incredible! Car buying can be extremely stressful, but we actually had a lot of fun and got exactly what we wanted thanks to the people at fletcher Jones!
Audi Fletcher Jones Replied: Hello there! Thank you for coming in and congratulations on your beautiful new Land Rover! We are so glad to hear that Mike and Kyle made it fun and easy for you. We look forward to working with you again in the future! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 19, 2021
Left by Kat
My experience with Josh Gonzalez was excellent. He was helpful in the transaction and explained everything in detail. I will be back for more!
Audi Fletcher Jones Replied: Hello Kat! Congratulations on your beautiful new vehicle! We are so glad to hear that Josh was so amazing! We look forward to having you in again in the future. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 18, 2021
Left by Alex Serrano
I cannot say enough great things about my experience at Audi Fletcher Jone My customer experience was superb. Starting with the sales staff all the way to the finance department. Every part of my experience with Fletcher Jones was excellent. I especially want to thank Nicole for her excellent work...
Audi Fletcher Jones Replied: Hello Alex! Congratulations on your beautiful new vehicle! We are so happy to hear that your experience with Mike, Nichole and Aaron went well! We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 17, 2021
Left by ryan.e.makowski
They were very attentive and flexible. They made the whole process very easy and painless. It was a overall great experience.
Audi Fletcher Jones Replied: Hello Ryan! Congratulations on your beautiful new vehicle! We are so pleased to hear that your experience with Mike, Marco and Aaron went well. We look forward to having you in again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- December 15, 2021
Left by Michelle
Great service . One of a kind promptness , highly recommend this Dealership! Always genuine and friendly salespeople. We have come back as repeat customers for years now .
Dealer Replied: Hello Michelle! Thank you for coming in for service and working with our team. We are so glad to hear that our team has been serving you for years and that we are able to provide you with excellent service every time. We look forward to working with you again for your next visit! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 14, 2021
Left by carterdg
It was my first time purchasing an Audi so didnt know much. Kennedy was super helpful in answering all my questions and made the whole process easy. I would highly recommend his services.
Audi Fletcher Jones Replied: Hello CarterDG! Thank you so much for coming in and working with Kennedy and congratulations on your first Audi! We are so glad Kennedy was able to fully explain everything well and get you all the information you needed. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 13, 2021
Left by jedag38
Stacy was very helpful and he made time well spent. The finance dept were quick in transactions.
Audi Fletcher Jones Replied: Hello! Thank you for coming in for service and working with Stacy! We are so pleased to hear of your quick and easy visit and we look forward to having you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 12, 2021
Left by Jim Farley
Talk about a 5-Star experience! We had it with Kennedy Emesibe! My wife and I came to the dealership to get her a lease on an Audi Q5. We met with Kennedy and he was most knowledgeable and congenial. Kennedy took us for a brief test drive so my wife could see if the Audi was going to be...
Audi Fletcher Jones Replied: Hi Jim! Congratulations on your beautiful new Audi Q5! We are so pleased to hear that Kennedy and his team went above and beyond for you and your wife. It's so great to hear that Kennedy stuck with his follow up to make sure you both knew everything you needed to about your car. We always want to make sure you know everything and that nothing is left in the dark! We strive for efficiency, honesty, friendliness, professionalism and more, and it definitely sounds like we were able to meet those standards for you! We look forward to working with you again! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 12, 2021
Left by madido1656
Derek was friendly conscious of time and how I wanted to do the transaction! Very easy process and I would definitely purchase another vehicle from Derek and Audi Fletcher Jones . Thanks Team. Michael A DiDomenico
Audi Fletcher Jones Replied: Hi Michael DiDomenico! Congratulations on your beautiful new vehicle! We are pleased to hear of your amazing experience with Derek and his team. We look forward to assisting you again in the future. Take care, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 12, 2021
Left by brent
Mike Burns is a really good salesman! We keep coming back to him for honest deals on new cars!
Audi Fletcher Jones Replied: Hello Brent! Congratulations on your new car! We are so glad to hear of your amazing experience with Mike and the team. We look forward to assisting you again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- December 10, 2021
Left by Teresa Tat
David Song and Nia Marcos are the best! Thank you for helping me with my lease. By far the best customer service Ive experienced at a dealership. David went above and beyond!
Response from the owner Replied: Hi Teresa,Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with David and Nia. We look forward to your next visit.Kind Regards,Audi Fletcher Jones
DealerRater Review
- December 10, 2021
Left by michellelorsung
He is your go - to guy . Mike is very genuine in his sales . More than professional. And will get the job done of your wants and needs . I have been a repeat customer of Fletcher Jones and never been disappointed. Their customer service is what draws you in and the welcoming makes you feel at home ....
Audi Fletcher Jones Replied: Hello! Thank you for coming in and working with Mike! We are so pleased to hear about your amazing experience. We strive for excellent customer service, professionalism and efficiency! We are so pleased to hear that you're a returning guest and we hope to keep that going. We look forward to serving you again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- December 09, 2021
Left by Jane Quinn
DealerRater Review
- December 09, 2021
Left by Robert
Mike Rizk was so pleasent and helpful, couldn't ask for a better sales specialist on the day of our purchase. His team is truly committed to the customer and Mike also went the extra mile to make our purchase feel a little extra special. The Audi family kept us comfortable though the whole process...
Audi Fletcher Jones Replied: Hi Robert! Congratulations on your beautiful new car! Thank you so much for coming in and working with Michael and his team, we are pleased to hear of your amazing experience. We strive for honesty, kindness, professionalism and so much more to make sure you always get the best experience when you visit! We look forward to having you again in the future. Best, Your friends and family at Audi Fletcher Jones
Yelp Review
- December 09, 2021
Left by Michelle L.
Mike Quezada ! He's Your go-to Guy ! We have known him for years now . We have purchased several cars through Fletcher Jones . We keep coming back , and are loyal customers due to their quality on site , and their customer service . I have always been 100% satisfied . They take care of Your needs...
Guest R. Replied: Hello Michelle!Congratulations on your beautiful new car! We are so pleased to hear that Michael has been so great to you for so many years! We value integrity, honesty, kindness and so much more when it comes to our team and you. We are so happy to have the pleasure of continuing to work with you!Best wishes,Your friends and family at Audi Fletcher Jones
Cars.com Review
- December 08, 2021
Left by Please buy from them! They are simply amazing.
First off, Steve Milrot is 100% a man of his word. He worked hard to get me the deal that I wanted and gave me a "virtual handshake" on it. When we got to the dealership, it was 100% accurate down to the penny. There were no gimmicks and they treated us with the utmost respect. We felt like we were...
Dealer Replied: Hello! Congratulations on your beautiful new vehicle! We are pleased to hear you had such an amazing experience with Steve and the team! We strive for honesty and efficiency to make sure we can give you the best experience. We look forward to serving you again and eventually getting you into a new car! King regards, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 08, 2021
Left by laurenmc
Michael Rizk was wonderfully helpful throughout the process of buying our son a used Audi. We appreciated his friendly and knowledgeable demeanor. The whole process felt calm and honest and helpful. And the new dealership building is full of light and just lovely.
Audi Fletcher Jones Replied: Hello! Thank you so much for coming in and working with Michael and the team! We are so pleased to hear of your amazing experience. We strive for efficiency, honesty, and friendliness to make sure you always have the best experience when here. We look forward to having you again! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 08, 2021
Left by Bee Bohannon
Very Pleasant Experience And Outstanding Customer Service. Stacy Made The Purchasing Process Easy And Efficient. He Is Very Knowledgeable On Vehicles & He Takes Time To Help You Find The Perfect Selection Based On Your Personal Needs. I Will Definitely Recommend This Dealership To My Family And...
Audi Fletcher Jones Replied: Hello! Thank you for coming in and working with Stacy. We strive to be efficient, knowledgeable, professional and kind! We always want to make sure you find the perfect vehicle so we never want to rush you. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- December 06, 2021
Left by George Chala
Response from the owner Replied: Hello George Chala,Congratulations on your gorgeous Audi! Thank you for this wonderful 5-stars rating! Our team is looking forward to welcoming you again soon!Take Care,Your Friends and Family at Audi Fletcher Jones
Google Review
- December 05, 2021
Left by Filiberto Maldonado
Response from the owner Replied: Hi Filiberto,Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit.Kind Regards,Audi Fletcher Jones
Google Review
- December 05, 2021
Left by Jason Galardi
The Manager Steve Milrot and his team of Mike and Andi went above and beyond for us today. Steve delivered and he was a man of his word. It was an absolute pleasure doing business with him, his team and with Fletcher Jones once again. I can't say enough great things about them.
Response from the owner Replied: Hi Jason,Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit.Kind Regards,Audi Fletcher Jones
CarGurus Review
- December 05, 2021
Left by Bob
Fletcher Jones, and in particular Cesar, were excellent to deal with. An excellent example of the vehicle I wanted to purchase, professionally addressed...
Audi Fletcher Jones Replied: Hi Bob! Thank you for coming in and working with Cesar! We are so happy to hear your experience went well. We look forward to having you in again. Best, Audi Fletcher Jones
DealerRater Review
- December 04, 2021
Left by ChristieT33
Purchasing my Audi from Fletcher Jones Audi was an absolutely wonderful and seamless experience. Mike Burns went above and beyond to help me get into the vehicle of my dreams and even delivered it to my door with keys in a fancy box. I would absolutely recommend this dealership and especially Mike...
Audi Fletcher Jones Replied: Hi Christie! Congratulations on your beautiful new vehicle! We are so pleased to hear of your amazing experience with Mike and is team. We strive to offer the best service and aim for efficiency, professionalism and kindness. We look forward to having you again in the future. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 01, 2021
Left by haley.gilliland
Derek was awesome! I had a great experience overall. I actually had fun buying my car!
Audi Fletcher Jones Replied: Hello Haley! Thank you so much for coming in and working with Derek and his team! We're so glad they were able to make the experience so fun for you. We look forward to having you in again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- December 01, 2021
Left by ctrylesinski
Kyle was very helpful. The transaction was in a very short time . Thank you so much
Audi Fletcher Jones Replied: Hello! Thank you for coming in and working with Kyle and the team! We're so happy to hear of your amazing experience. We look forward to serving you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- December 01, 2021
Left by Veronica Martinez
Audi Fletcher Jones worked with me in order to get the car I wanted. Shyla was instrumental in being able to get me the best deal possible. Even when it was unrealistic, she presented it to her sales manager and was very transparent with me. Shyla is your go to person at Audi Fletcher Jones!
Dealer Replied: Hi Veronica! Congratulations on your beautiful new car! We're so pleased we were able to get you an amazing deal that works for you. We know Shyla and her team were so happy to work with you. We all look forward to serving you again! Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 30, 2021
Left by Pepe Mercado
It was all very easy and pleasant. Stacy Gordon and Marcos were great. Car was deliver clean. Facilities were top notch. We were out of there in less than 2 hours. Which can be consider a record.
Dealer Replied: Hello Pepe! Congratulations on your beautiful new vehicle! Thank you for coming in and working with Stacy and Marcos. We're pleased to hear of your amazing experience. We are also happy you were able to take full advantage of our services and amenities. We look forward to assisting you again in the future. We'll also put that purchase time in our record book! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 30, 2021
Left by Meghanbambach
Andi helped me with the purchase of my Q3 and she was awesome, a 5/5! I will recommend her to all of my friends, family & co workers!
Audi Fletcher Jones Replied: Hi there! Congratulations on your beautiful new Audi Q3! Thank you for coming in and working with Andi, we are so pleased to hear your experience went well and we look forward to having you in again! Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 30, 2021
Left by Jonelle
Shyla was wonderful. Really liked her straightforward approach. She was easy to work with and provided great service. Thanks for a great experience. Very happy I bought an Audi.
Dealer Replied: Hello Jonelle! Thank you for coming in and working with Shyla and her team! We are pleased to hear of your amazing experience and look forward to assisting you again in the future. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 29, 2021
Left by lulukikisim808
Derek Chaves of Audi Fletcher Jones Costa Mesa, California; is and was the most phenomenal person! He was so patient with me in test driving all the cars, I had been considering. He helped me settle into the car that best suited my needs, as well as my budget. Derek and the entire staff made my...
Audi Fletcher Jones Replied: Hello! Congratulations on your BEAUTIFUL new Audi! We are so happy that Derek and the team was so amazing and helpful! We strive for efficiency, integrity and professionalism. We're also pleased to hear you were able to test drive all the cars you were thinking of, you definitely need to get a feel for the one YOU want. We are so pleased to work with you again in the future. Best wishes, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 29, 2021
Left by mackenzieexx4
Great experience from beginning to end. Scott made the process extremely simple and worry free.
Audi Fletcher Jones Replied: Hello Mackenzie! Thank you for coming in and working with Scott and Monica! We are so happy to hear of your amazing review and we look forward to serving you again in the future. King regards, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 29, 2021
Left by droakley
My car buying experience at Fletcher Jones Audi was outstanding. My salesperson Mike Burns was incredibly personable and very knowledgeable about the vehicle I purchased. Collin in the finance department was equally personable and made the paperwork process stress free. I never once during the...
Audi Fletcher Jones Replied: Hello! Congratulations on your beautiful new Audi! We are so pleased to hear of your amazing experience you had with Mike, Collin and the team! We love for all our our amazing sales team members to be fully knowledgeable to ensure you know everything Audi's have to offer. We strive to be efficient, professional, knowledgeable and full of integrity. We are so pleased to have set the bar high and set some amazing standards. We look forward to assisting you when you're in next! King regards, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 28, 2021
Left by valiantanalytics
This dealership shows integrity and accountability in regards to thier clients. i had an issue after buying, and it was fixed and handled. Highly recomended. Upper tier service is a rarity.
Audi Fletcher Jones Replied: Hello! Thank you so much for coming in and working with our team. We are so pleased to hear of your review. We strive for professionalism, honesty and integrity. We are happy to hear we met those goals with you. We look forward to having you in again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 27, 2021
Left by k.vu6263
The best place to buy a car! Dealership is beautiful and clean! Derek and Collin the best of the best. Very professional, friendly and fun to deal with. I highly recommend buying a car here. Thank you Derek and Collin.. you guys made it easy, fun and enjoyable buying a car! Great experience! Anyone...
Audi Fletcher Jones Replied: Hello! Congratulations on your beautiful new vehicle! Thank you for coming in and working with Derek and Collin! We are pleased to hear of your amazing experience. We strive to be the best when it comes to professionalism, honesty and friendliness. We are so happy to hear that we made your experience so enjoyable. We look forward to working with you again! Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 26, 2021
Left by Karisma M
It is always a pleasure at Audi Fletcher Jones, had a pleasant experience. The process was easy & smooth. Will definitely come back in the near future!
Dealer Replied: Hello Karisma! Thank you for coming in! We're so glad to hear of your amazing experience and look forward to having you in again! Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 26, 2021
Left by Isaac
Shane made the process super easy. He even dropped the car off at my house so I didnt have to go to the dealership.
Dealer Replied: Hello Isaac, Thank you for coming in and working with Shane! We're so glad we were able to accommodate you and make the process super easy! We look forward to serving you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 25, 2021
Left by KathyT
Went to dealership not expecting to be happy with limited inventory. Left extremely happy with a new lease. Dealership was very comfortable and clean. Was treated well and enjoyed the staff.
Dealer Replied: Hi Kathy, Congratulations on your new car! Thank you for coming in and we're so glad we had something for you that you love. We look forward to having you again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- November 24, 2021
Left by Fabio Neves
Response from the owner Replied: Hi Fabio,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Audi Fletcher Jones
Cars.com Review
- November 22, 2021
Left by Michael Noakes
Totally satisfied with purchase of a new vehicle. Peter and Nia facilitated a smooth process in a fabulous facility. Hope to continue as a repeat customer
Dealer Replied: Hello Michael! Congratulations on your beautiful new vehicle! We're so glad you had an amazing experience with Peter and Nia. We look forward to assisting you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 22, 2021
Left by ryan
scott is not a sales person hes a hospitality guide that is always available to assist
Audi Fletcher Jones Replied: Hi Ryan! Thank you so much for coming in and working with Scott! Congratulations on your beautiful new vehicle. We're so glad to hear of your amazing experience and we look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 21, 2021
Left by pcpappano
We had two great experiences with Derek Chaves at Audi Fletcher Jones. Derek is very thorough and knowledgeable. He delivered the car to our home after it was sanitized. Derek just called today to check if my new key is working correctly. He always gets back to me quickly. He's a no pressure and...
Audi Fletcher Jones Replied: Hello! Thank you so much for your amazing review and coming in to work with Derek! We are so glad to hear of your amazing experience and can't wait to have more with you. We strive for efficiency, honesty and reliability here. We look forward to having you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 21, 2021
Left by Kyle11
Great experience, love the car. David and Holly did a phenomenal job to make it a fun experience.
Audi Fletcher Jones Replied: Hi Kyle, Thank you so much for coming in and working with David and Holly! We're so glad to hear you had such an amazing experience and look forward to working with you again! Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 20, 2021
Left by Howard Herzog
Excellent professional care and concern for my needs from start through finish. Through polite explanation throughout the entire process. I highly recommend the staff and Audi FJ.
Dealer Replied: Hello Howard! Thank you so much for coming in and working with our team. We're so glad to hear of the high standards we accomplished for you. We value honesty and reliability to make sure our guests always get the best and to know exactly what they're getting. We look forward to hosting you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 18, 2021
Left by FREDHOKE
I WAS SURPRISED HOW FRIENDLY EVERYONE WAS.. AND PETER KAINI WAS SUPER. I WILL TELL MY FRIENDS TO MAKE AN APPOINTMENT WITH PETER.
Audi Fletcher Jones Replied: Hi Fredhoke, Thank you for taking the time to come in. We're pleased to hear about your visit with Peter. We look forward to seeing you again! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 17, 2021
Left by brubke
Robert was experienced, thoughtful, and incredibly supportive during the car buying process - he helped us navigate a new car purchase during the pandemic, chip shortage, and with very few 2021 models remaining. Thank you for your wisdom, Robert (and for dropping the car off, too!)
Audi Fletcher Jones Replied: Hello, We are thrilled to have the opportunity to assist you during your quest for a new vehicle. All of us at Fletcher Jones Audi loved reading about the thoughtful and incredible support Robert provided through out your purchase experience. We are grateful to have you as a member of our Fletcher Jones family and wish you many happy miles ahead in your new Audi. Congratulations on your purchase and please always feel welcome to contact us! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com
Cars.com Review
- November 14, 2021
Left by T. Tamburro
Cesar was awesome helping me pick out a fabulous car. I wasn't exactly sure what I wanted, but I found the perfect match. Couldn't be happier.
Dealer Replied: Hi T. Tamburro, Thank you for coming in and working with Cesar. We're so glad to hear about your amazing experience. We look forward to serving you again soon! Best, Your friends and family at Audi Fletcher Jones
Yelp Review
- November 14, 2021
Left by Willer C.
Incredible customer experience! We came in and shared the number we needed to meet in order for us to walk out with a car. 5 minutes later, we had that number right in front of us. Less than 2 hours later, we drove off the lot with the car. Even more, with a number lower than what we initially...
Guest R. Replied: Hi Willer,Congratulations on your beautiful new vehicle! Thank you for coming in and taking the time to work with Cesar. We're so glad to hear of your amazing experience. We look forward to assisting you in the future.Best,Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 11, 2021
Left by Buy at Fletcher Jones!
Michael (Salesperson) and Michelle (Sales Manager) were awesome!! Not a lot of negotiations, honest, fair and upfront. I was in and out of there within an hour. Monica was amazing too! Seamless. Painless. Dont shop anywhere else. Go to Fletcher and ask for Michael or Michelle. Highly recommend!
Dealer Replied: Hello! Thank you for taking the time to come in and work with Michael, Michelle and Monica! Congratulations on your beautiful new car, and we're so glad to hear your experience was quick, easy, and honest! We strive for efficiency and honesty to make sure all our guests have the best experience. We look forward to serving you again in the future. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 11, 2021
Left by Michael Mills
Scott Maurizi made the experience of buying out our current lease easy and hassle free. Could not recommend enough buying an Audi from Scott. True professional.
Dealer Replied: Hi Michael, Thank you for coming in and working with Scott. We're so glad to hear of your amazing experience and cant wait to assist you in the future again. Best, Your friends and family at Audi Fletcher Jones
Google Review
- November 10, 2021
Left by Donnetta Hines
Response from the owner Replied: Hi Donnetta Hines,Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Shyla has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to welcoming you again soon! We're wishing you many miles of enjoyment!All the Best,Your Friends and Family at Audi Fletcher Jones
Google Review
- November 10, 2021
Left by Archie Macalma
Professional and quick in the closing process. From my 1st interaction with Abel my sales consultant I know right then I have arrived at the right dealership. Having shopped 3 others prior Abel understood my needs/wants and streamlined the process. Hes an asset to your company and I applaud him for...
Response from the owner Replied: Hi Archie Macalma,Congratulations on your beautiful Audi purchase! We are so appreciative of your loyalty and feedback about your experience with Abel and Monica. I am very happy to hear that both Abel and Monica went above and beyond with reaching the best pricing to care for your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!Best Wishes,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- November 10, 2021
Left by alanhorowitz49
This was a most outstanding experience. Holly was extremely helpful, knowledgable and courteous, making the entire experience the most pleasurable I have ever had either buying or leasing a vehicle. Tyler also made the process void of the stereotypical stress one has when dealing with vehicle sales...
Audi Fletcher Jones Replied: Hello! Thank you for coming in and congratulations on your beautiful new car! We're so glad your visit with Holly, Tyler and Nichole was great. We strive to have a stress-free, professional and honest visit with all our guests. We look forward to serving you again in the future. Best. Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 10, 2021
Left by msbrackett1
We had a great experience with Audi Fletcher Jones. We searched everywhere within a hundred mile radius for a certain vehicle and found it online at Fletcher Jones. I called the dealer and told them we would be driving up and requested them to start the paperwork. When we arrived after driving an...
Audi Fletcher Jones Replied: Hello! Congratulations on your beautiful new Audi! Thank you for coming in and working with Steve, Garrett, Monica and the rest of the team. we strive for professionalism, honesty and kindness when working with our guests. We're so pleased to hear of your excellent experience. We look forward to serving you again for your next Audi needs. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 09, 2021
Left by Oleg Ivanov
Bought a pre-owned vehicle. Anyone that is looking to purchase new or pre-owned vehicle, should not look any further. Audi Fletcher Jones is great dealership. Great employees. Had pleasure working with Cesar, very smooth transaction. Even got picked up from the airport, which was very helpful. Thank...
Dealer Replied: Hello Oleg! Thank you for coming in and congratulations on the new purchase! We're thrilled to hear of your amazing experience with Cesar. We look forward to assisting you again! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 09, 2021
Left by justin
Amazing service and knowledge of the vehicles. More inventory than any other dealerships in the area and the ability to work a much better deal
Audi Fletcher Jones Replied: Hello Justin, Thank you for coming in and working with Peter. We're so glad to hear of your experience and we look forward to serving you again in he future. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 08, 2021
Left by Thuta84
I love it, very helpful and very good customer service. Very friendly Will recommend for my friends whoever I know
Audi Fletcher Jones Replied: Hello! Thank you for coming in and working with our team. We're so glad to hear of your amazing review. We look forward to serving you again in the future. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 08, 2021
Left by buyer 1
one two three four five six seven eight nine ten ten ten ten ten ten
Audi Fletcher Jones Replied: Hello! Thank you for the 5 star rating! We look forward to assisting you in the future. Best, Audi Fletcher Jones
DealerRater Review
- November 08, 2021
Left by Jennifer_degner
Jimmy was very helpful with my service visit today. I would definitely recommend Audi Of Costa Mesa
Audi Fletcher Jones Replied: Hello Jennifer, Thank you for coming in and working with Jimmy. We're pleased to hear about your great experience. We look forward to serving you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 08, 2021
Left by HappyCustomer
Fabulous Service and Quick and Easy Purchase. Went to just look and came home with a new car
Audi Fletcher Jones Replied: Hello! Congratulations on your beautiful new car! We're so glad you had such a quick and easy experience. We look forward to seeing you again. Your friends and family at Audi Fletcher Jones
WALTER gives 5.0 star review at Audi Fletcher Jones
- November 07, 2021
Left by Walter J.
I won’t to sale my audi
DealerRater Review
- November 07, 2021
Left by TKandris
Jimmy was great, made sure I got a loaner and found a discount coupon for me I am very happy with the service he provided
Audi Fletcher Jones Replied: Hello! Thank you for coming in and taking the time to meet with Jimmy. We're so glad to hear that you had a great experience and even got a discount coupon! We look forward to serving you again. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 06, 2021
Left by Mike Mullen
Henry Chang did a great job of communicating with me about the progress of the service and how to operate the car after I picked it up
Dealer Replied: Hello Mike, Thank you for coming in. We're so pleased to hear about your experience with Henry went smoothly. We look forward to assisting you again in the future. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 06, 2021
Left by frank.marini
Excellent response time and details. Made buying very easy. Shane was great and kept in touch every step of the way.
Audi Fletcher Jones Replied: Hi Frank! Congratulations on your new car! Thank you for taking the time to come in and work with Shane. We look forward to assisting you again in the future. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 06, 2021
Left by Amayes77
I am incredibly impressed by the entire process of leasing my car at Audi Fletcher Jones. Kennedy in particular was patient, knowledgeable, and understanding of my needs. He stayed late with me as I was indecisive, before he helped me find a perfect fit. After leasing, I returned to the dealership...
Audi Fletcher Jones Replied: Hello! Thank you for coming in and working with Kennedy. We're so glad to hear you had such an amazing experience with us. We always make sure our guests know everything they need to and more! We want everyone to love what they have, and it sounds like you do. We look forward to assisting you again in the future. Best, Your friends and family at Audi Fletcher Jones
Yelp Review
- November 06, 2021
Left by Victor N.
I am incredibly impressed by the entire process of leasing my car at Audi Fletcher Jones. I was a Mercedes' driver before coming to Audi, but they sold me on a gorgeous Q5. Kennedy in particular was patient, knowledgeable, and understanding of my needs. He stayed late with me as I was indecisive,...
Guest R. Replied: Hello Victor!Congratulations on your beautiful new Audi Q5! Thank you for coming in and working with Kennedy. We're so pleased to hear that your visit went well. We look forward to assisting you again in the future.Best,Your friends and family at Audi Fletcher Jones
Google Review
- November 06, 2021
Left by Mark Tomaszewski
Garrett and Steve are top notch. Great service, felt no pressure whatsoever, and they worked to make sure the numbers were within my comfort zone. Easy, fast, friendly. Highly recommend Audi FJ
Response from the owner Replied: Hi Mark,Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Garrett and Steve. We look forward to your next visit.Kind Regards,Audi Fletcher Jones
Cars.com Review
- November 05, 2021
Left by APRIL KULPINSKI
I reached out on availability of the Audi Etrons on Monday evening. Within minutes I had someone responding to my inquiry. I appreciate their quick response! When I want something I want it now lol! The transaction was complete by the following day! The transaction was super smooth and super fast!...
Dealer Replied: Hello April! Thank you for taking the time to come in. We value every guest and want to make sure you always receive the best service. We strive for honesty, efficiency and professionalism. We are so pleased to hear of your amazing experience and look forward to working with you again in the future. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 05, 2021
Left by Connie
They were extremely helpful and knowledgeable. They made buying a car actually an enjoyable experience.
Audi Fletcher Jones Replied: Hello Connie! Thank you for taking the time to come in and meet with David. We look forward to assisting you in the future. Best, Your friends and family at Audi Fletcher Jones
JEFFREY gives 4.0 star review at Audi Fletcher Jones
- November 05, 2021
Left by Jeffrey P.
MARIA gives 5.0 star review at Audi Fletcher Jones
- November 05, 2021
Left by Maria M.
Google Review
- November 04, 2021
Left by Linda Setian
Had a super, highly knowledgeable, sales person, Derek Chaves. I really was just looking around last Saturday. Derek was there to answer all my questions and gave great advice, I loved the fact that there was no hard sell, Derek respected that I wanted to think things over, even when I was pretty...
Response from the owner Replied: Hi Linda,Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Derek. We look forward to your next visit.Kind Regards,Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 04, 2021
Left by Donna Townsend
I was called to bring my car in for a recall; everything went excellent. The person who called worked very well with me as to when I could bring in and get a loaner car. When I dropped off my car; the process was very fast and efficient!
Dealer Replied: Hello Donna, Thank you for coming in! We're glad that your reservation went smooth and efficiently. We strive to make every guests experience enjoyable and easy. We look forward to assisting you again. Best, Audi Fletcher Jones
DealerRater Review
- November 04, 2021
Left by rdg
We had a nice experience at Fletcher Jones and Cesar made sure we were comfortable while we waited to finalize the purchase.
Audi Fletcher Jones Replied: Hello, Thank you for coming in and working with Cesar. We look forward to assisting you again in the future! Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 04, 2021
Left by Susan
I am always so happy with the level of service I receive at Fletcher Jones Audi. The service Department is always very organized and efficient.
Dealer Replied: Hello Susan! Thank you for coming in and letting us work on your car. We strive to make every visit efficient and easy! We look forward to assisting you again. Best, Audi Fletcher Jones
DIANA gives 4.0 star review at Audi Fletcher Jones
- November 03, 2021
Left by Diana D.
I’m missing my tire lock from my case. I need to come by and pick it up
DealerRater Review
- November 03, 2021
Left by Jaclyncuda
The dealership was clean and the customers service was impeccable. Everyone was friendly and Peter did such a great job leading the sale!
Audi Fletcher Jones Replied: Hello Jaclyncuda! Thank you for coming in and taking the time to meet with Peter and congratulations on your beautiful new car! We're so glad to hear about your amazing experience with us. We look forward to assisting you again in the future. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 03, 2021
Left by suz.goldi
This was my first time bringing my car to Fletcher Jones. I was bringing it to Audi South Coast but no more. The service was superb, Jimmy took such great care of me and everyone who I interacted with was amazing
Audi Fletcher Jones Replied: Hello Suz.Goldi! Thank you for coming in and taking the time to meet with Jimmy. We're so pleased to hear your experience here went well, we thrive to be efficient, quick and professional. We look forward to assisting you again in the future. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- November 01, 2021
Left by Danielle/Michael Anderson
Our salesperson was Kennedy. Can I start off by saying he came in on his day off! Kennedy has great energy and lots of knowledge. He made us feel so welcomed we forgot we were buying a car. From beginning to end of our visit we encountered excellent service. We would definitely visit and recommend...
Dealer Replied: Hello Danielle and Michael! Thank you for coming in and congratulations on your new car! We're so glad you had a great experience with Kennedy and that you felt so welcome. We strive for efficiency, honesty and kindness. We look forward to assisting you again. Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- November 01, 2021
Left by evirrey
Garret Poole and Steve Milrot made the purchase smooth. Great dealership. Professional and customer driven.
Audi Fletcher Jones Replied: Hello Evirrey! Thank you for coming in and taking the time to meet with Garret and Steve. We look forward to assisting you in the future. Best, Your friends and family at Audi Fletcher Jones
Cars.com Review
- October 31, 2021
Left by Arkady L
Thank you very much. We like our new car. The purchasing experience was very smooth. The process went as well as expected. The final price was negotiated and agreed upon within my expectation.
Dealer Replied: Hi Arkady L, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 30, 2021
Left by Joan Dornbach
My recent experience with Audi Fletcher Jones was a seamless transaction across all areas of the process. Beginning with the sales team through delivery of my new Audi Q5, each step was easy and efficient. I loved the friendly and helpful service and special treatment. Mike, Collin and Jim could...
Dealer Replied: Hello Joan! Thank you for taking the time to work with us. Congratulations on your beautiful new Audi Q5! We strive to have every experience efficient, easy and helpful as we can for our guests! We're so glad that Mike, Collin and Jim were so helpful. We can't wait to assist you in the future. Best, Audi Fletcher Jones
Cars.com Review
- October 30, 2021
Left by Porfirio
When looking for a Audi this dealership has help me through the process of buying a car. This is the first time buying a car online and its safe to say that it has gone through smoothly.
Dealer Replied: Hello Porfirio! Thank you for taking the time to come in and congratulations on your new car! We're pleased you had a good experience and can't wait to assist you in the future. Best, Audi Fletcher Jones
DealerRater Review
- October 30, 2021
Left by OC Pete
Everyone involved in my purchase of a 2022 Audi A5 were friendly and helpful. A good dealership to buy a car from.
Audi Fletcher Jones Replied: Hello Pete! Thank you for coming in and congratulations on your beautiful new Audi A5! We're so glad your experience with Abel and Collin was great. We strive to always be helpful and efficient. Can't wait to see you next time! Best, Your friends and family at Audi Fletcher Jones
Google Review
- October 30, 2021
Left by Thaissa T
Response from the owner Replied: Hi Thaissa!Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Audi Fletcher Jones
DealerRater Review
- October 29, 2021
Left by Aquisquis
This dealership is great. The staff was super friendly knowledgeable and very inviting. The overall car buy experience was a wonderful one
Audi Fletcher Jones Replied: Hello Aquisquis! Thank you for coming in today. We're so glad to hear that you had a good experience with Yih, Shyla and Collin! We strive to be the best and make sure that every visit our guests have is easy and efficient! Can't wait to see you next time! Best, Your friends and family at Audi Fletcher Jones
DealerRater Review
- October 28, 2021
Left by btinglehart
Very professional dealership. Zero pressure salespersons. I would recommend anyone looking to buy an Audi to contact this dealership.
Audi Fletcher Jones Replied: Hi Btinglehart, Congratulations on your beautiful Audi purchase! It's wonderful reviews like yours that truly represent what we strive for everyday! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are grateful for your business and recommendations and look forward to welcoming you again soon! We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 27, 2021
Left by Leslycoria
Had no appointment when I took my car to get serviced and it was super quick we got a loaner car and my vehicle was ready within 3 hours.
Audi Fletcher Jones Replied: Hi Leslycoria, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Providing a loaner vehicle is one of the many perks we offer to our guests. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 25, 2021
Left by KevinHardie1970
Very helpful and answered all of my questions. Give thus guy a huge raise immediately!!!!!
Audi Fletcher Jones Replied: Hello KevinHardie1970, Thank you for the opportunity to serve you! Your wonderful rating reflects our mission; delivering world-class service experiences! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of experts are looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 25, 2021
Left by theironchef
Stacy was great to work with. Audi Fletcher Jones worked hard to win my business
Audi Fletcher Jones Replied: Hello Theironchef, Congratulations on your gorgeous Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Stacy has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 25, 2021
Left by Luke.staubitz
Mike was awesome. He got my deal done with minimal back and forth. Process was very fast. Collin killed it.
Audi Fletcher Jones Replied: Hi Luke.Staubitz, Congratulations on your gorgeous Audi! We are so appreciate of your loyalty and feedback about your experience with Mike and Collin. I am very happy to hear that both Mike and Collin went above and beyond with getting you the best pricing to care for your vehicle. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 25, 2021
Left by joandornbach
Professional and swift service from first contact through delivery and training. Mike was awesome. He is very knowledgeable and supportive. It was impressive how he, Collin and the team worked seamlessly from start to finish. Excellent!
Audi Fletcher Jones Replied: Hi Joandornbach, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Mike and Collin. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We'll be sure to relay over the kind words expressed on your behalf. Our team of associates are looking forward to working with you for many years to come! Enjoy! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 24, 2021
Left by Fred Lerner
I've had four Audi A6s all serviced by Fletcher Jones, (and their predecessor companies), and the service keeps on getting better and better! My service advisor Jose Magana is, and has always been exceptional. Keep up the good work!
Dealer Replied: Hello Fred Lerner, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that Jose Magana went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion! We look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 24, 2021
Left by archmacalma
Professional and quick in the closing process. From my 1st interaction with Abel my sales consultant I know right then I have arrived at the right dealership. Having shopped 3 others prior Abel understood my needs/wants and streamlined the process. Hes an asset to your company and I applaud him for...
Audi Fletcher Jones Replied: Hi Archmacalma, Congratulations on your gorgeous Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Abel and Monica ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team is grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 23, 2021
Left by goren_eran
Great service and no hassling. The team were very knowledgeable about the cars and competitors,
Audi Fletcher Jones Replied: Hi Goren_eran, Congratulations on your Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that our team has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
Google Review
- October 22, 2021
Left by Marlon Pinson
Response from the owner Replied: Hi Marlon Pinson,Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. We put customer experince and satisfaction as our priority, your review reaffirms the hard work we put in everyday! With that being said, it is a delight to hear Joshua Gonzalez, Chris Childs, and Nia Marcos all ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. Our team is grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!All the Best,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 22, 2021
Left by Zeeshan
It was my first visit and experience was great. Environment was very welcoming and service took less than expected time
Audi Fletcher Jones Replied: Hi Zeeshan, It's really rewarding hearing that our team was able to assist and provide you with outstanding service throughout your very first visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to working with you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 22, 2021
Left by S
great very professional xxxxxxx xxxx xxxx xxxxx xxx x x x x x x x
Audi Fletcher Jones Replied: Hi S, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to serving you for many years to come! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 22, 2021
Left by Barrycwe
Ryan was great. The turnaround was fast and the loaner was nice. Oh, and the car wash was amazing.
Audi Fletcher Jones Replied: Hi Barrycwe, It's really rewarding hearing that Ryan went above and beyond with getting your vehicle repaired and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Providing a loaner vehicle is one of the many perks we offer to our guests. Our team is looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 21, 2021
Left by Sooren Shahinian
It is an exceptional location. I would recommend this place to my friends. The person, Jose Magana, was very professional and educated. Robert Randal was very helpful as well.
Dealer Replied: Hi Sooren Shahinian, Thank you for allowing Jose Magana the privilege to earn your business and attend to your service needs! Guest satisfaction is our highest priority and we are thankful for your kind feedback. We are truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come. Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 21, 2021
Left by James
I was extremely pleased with the level of service I received. Thank you Mike and the entire team.
Audi Fletcher Jones Replied: Hello James, Congratulations on your gorgeous Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Mike has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to welcoming you again soon! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 21, 2021
Left by Muryllo Santos
The dealership is very nice. A great store and great professionals. Just one thing happened. I bought a used car, at the store the car was amazing without scratches, everything okay. They use a lot of wax to protect the car but also to hide that parts are scratched. Used cars they dont give you...
Audi Fletcher Jones Replied: Hello, Thank you for the opportunity to assist you during your quest for a new vehicle. Our team takes great pride in the guest experience and offers our guests the highest quality of pre-owned vehicles with value based pricing. The common manufacturer warranty for most vehicles is a period of 4 years/50,000 miles, and unfortunately has expired due to time or mileage. We do offer extended warranties and many other packages to compliment vehicle ownership. We would be happy to review and discuss any of these options with you. All of us at Audi Fletcher Jones wish you a "big congratulations" on the purchase of your new BMW! Please feel welcome to contact us if we may assist you. Best Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- October 20, 2021
Left by Natalee Hoff
I had an outstanding experience at this location. The new building is very impressive, clean, modern, and well appointed. Everyone here was welcoming and very helpful. Frank was friendly, courteous, attentive, and very enjoyable to do business with. I would highly recommend anyone interested in...
Response from the owner Replied: Hi Natalee Hoff,Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing sales experience. It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for allowing Frank the privilege to earn your business and attend to your needs!It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team is truly grateful to have earned your business and we're looking forward to welcoming you again soon! We're wsihing you many miles of enjoyment!Best Wishes,Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 20, 2021
Left by Audi Q7 Guy
Jose is the best! He squeezed me in with a loaner on a Saturday!! Fixed my car perfectly and gave it back to me clean!
Dealer Replied: Hi Audi Q7 Guy, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Jose and appreciate you complimenting our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. Our team is looking forward to seeing you again at your next scheduled interval. Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 20, 2021
Left by Barela
I was greeted by Issel and then checked my car in quickly. She has always been very helpful and informative when I get my car serviced.
Audi Fletcher Jones Replied: Hi Barela, It's wonderful hearing that Issel went above and beyond with getting your vehicle repaired and returned to you all within a timely manner! We'll be sure to pass along the kind words expressed on your behalf. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team is looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones
Google Review
- October 19, 2021
Left by Jeremy Epstein
Response from the owner Replied: Hello Jeremy Epstein,Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! It's wonderful hearing that Garrett and Nia both ensured you had a wonderful time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team is looking forward to welcoming you again soon! We're wishing you many miles of enjoyment!All the Best,Your Friends and Family at Audi Fletcher Jones
Yelp Review
- October 19, 2021
Left by Fatima J.
I had an appointment at this dealership after work and even though I arrived almost 30 minutes late and almost closing time Cesar Zavala was still able to see me. I went alone with my two kids and he went over the top to help keep them preoccupied while we handled business. Test drive was great and...
Guest R. Replied: Hi Fatima J, Congratulations on your recent beautiful purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Cesar Zavala. It's wonderful reviews like yours that truly represent what we strive for everyday! It brings us so much joy hearing that Cesar went above and beyond with getting you the best pricing to care for the vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment!All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 19, 2021
Left by Marciah
1st class service! They went the extra mile to make sure I was happy ! I LOVE MY AUDI!
Audi Fletcher Jones Replied: Hi Marciah, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 19, 2021
Left by Marlene
Paul is very efficient and a attentive to detail. He explained my service contract and was exceptionally helpful! My only drawback was that there was some white residue on leather seat after the car wash they performed.
Dealer Replied: Hi Marlene, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Paul and appreciate you complimenting our level of professionalism. It's wonderful reviews like yours that truly represent what we strive for everyday! Our team is looking forward to seeing you again at your next scheduled interval. Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 17, 2021
Left by Astrid
Check in was easy and the associate was helpful in explaining what I needed to do. Process was seamless and I have communication updates several times during the day. Perfect!
Audi Fletcher Jones Replied: Hi Astrid, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 17, 2021
Left by Dan.medina
Stacy Gordon at Fletcher Jones Audi was super helpful and informative. Helped me pick the right car for me. Great overall experience.
Audi Fletcher Jones Replied: Hi Dan.Medina, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Stacy Gordon. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to welcoming you again soon! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 17, 2021
Left by Mark.jen
Shane was very knowledgeable and personable to work with. Very honest and up front . Thanks
Audi Fletcher Jones Replied: Hello Mark.Jen, Congratulations on your gorgeous new Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Shane has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It brings us so much joy hearing that Shane went above and beyond with getting you into your desired choice of your vehicle. Our team is looking forward to working with you for many years to come and are here to help should you need us. Enjoy! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 16, 2021
Left by elliotlaurance
Super Clean Dealership - Mike Burns is the absolute best to work with, he made the entire processes completely seamless and got us a fantastic deal. We will be sending all of our friends and family his way!!
Audi Fletcher Jones Replied: Hi ElliotLaurance, Congratulations on your beautiful new Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Mike Burns. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to pass along the kind words expressed on your behalf. Our team is truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 16, 2021
Left by cassieblakely17
BEST experience ever! Mike was incredible from the first time I talked to him. He made everything so easy, fast and super knowledgeable. I cant believe how amazing he was and LOVE my new Audi.
Audi Fletcher Jones Replied: Hi CassieBlakely17, Congratulations on your gorgeous new Audi purchase! Thank you for choosing Audi Fletcher Jones! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Mike ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll make sure to pass along the kind words expressed on your behalf. Our team is grateful for your business and we look forward to working with you for many years to come! We wish you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
Google Review
- October 15, 2021
Left by Pablo Pappano
Response from the owner Replied: Hello Pablo Pappano,Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Derek Chaves ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team is looking forward to welcoming you again soon! We're wishing you many miles of enjoyment!Take Care,Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 15, 2021
Left by Khanh T
My Sales Advisor was David Song, great guy and helped me get a brand new Audi E-Tron, my first Electric Vehicle. Due to the chip shortage there have been few Audi E-Trons available anywhere. Called 5 nearby dealership and none available, except Fletcher Jones Newport. Drove over to the dealer and...
Dealer Replied: Hi Khanh T, Congratulations on your new gorgeous Audi E-Tron! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing David Song the privilege to earn your business and attend to your needs! It brings us so much joy hearing that David went above and beyond with reaching the best pricing to care for your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 15, 2021
Left by None
Ryan is a great customer service agent. He is helpful and knowledgeable. I have used him for the last four years. I would not go anywhere else.
Audi Fletcher Jones Replied: Hello, Thank you for your genuine rating and amazing feedback regarding your experience with Ryan. We take great pride in serving our guests well and building lasting relationships with our guests. All of us at Audi Fletcher Jones is thrilled to know of the great confidence and trust you have experienced over the last four years working with our service team. We hope you always feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager Kim.camargo@fletcherjones.com
DealerRater Review
- October 15, 2021
Left by Spencer1
Working with Jose is always a pleasure. Friendly, responsive and great communication is always provided.
Audi Fletcher Jones Replied: Hello Spencer1, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Jose and appreciate you complimenting our level of professionalism. Thank you for allowing Jose the privilege to earn your business and attend to your service needs! Our team is looking forward to serving you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 15, 2021
Left by Murphyduehring
Excellent follow up from the first day I expressed interest in a vehicle coming in. Great, streamlined process with Mike B once I made the decision to lease my gorgeous new Audi.
Audi Fletcher Jones Replied: Hello Murphyduehring, Congratulations on your gorgeous new Audi lease! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. Guest experience is our highest priority and we are thankful for your kind feedback. With that being said, it is a delight to hear Mike Burns ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect. Thank you for allowing us the opportunity to earn your business and our team is looking forward to welcoming you again soon! Enjoy! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 15, 2021
Left by Scott@blueoakspa.com
Mike is a professional is every manner. His easy going, no pressure style put us at peace throughout the entire endeavor of looking at a new car, the test drive, explanation of the cars features, the application process and up to the financing department part of the transaction. I'd buy a car again...
Audi Fletcher Jones Replied: Hello Scott@blueoakspa.com, Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Mike. It's wonderful reviews like yours that truly represent what we strive for everyday! It brings us so much joy hearing that Mike went above and beyond with reaching the best pricing to care for your vehicle. We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team is grateful for your business and recommendations and look forward to working with you for many years to come! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 15, 2021
Left by JuliaJenkins810
Made us feel at ease, didnt place any pressure at all. Very nice and accommodating!
Audi Fletcher Jones Replied: Hi JuliaJenkins810, Congratulations on your recent beautiful Audi purchase! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. Enjoy! Best Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 15, 2021
Left by Brent
Henry is awesome. Love Fletcher Jones and all their service. Bought many cars from them and will always go back. So since this review requires 25 words I will keep typing till it tells me to stop. :)
Dealer Replied: Hello Brent, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Henry and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We're looking forward to assisting you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 14, 2021
Left by Bruna Silva
Derek is Very professional, polite, helpful and communicative. Great dealer, I would easily recommend him. I wasnt planning to buy but he ended up convincing me.
Dealer Replied: Hi Bruna Silva, Congratulations on your gorgeous Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team was beyond happy to read that Derek has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 14, 2021
Left by Kysha
My service advisor Issel Herrera was awesome. This was my first time at this location. Issel was very helpful with my situation and helped through it. Im definitely recommend this Audi dealership for your service and car buying needs.
Dealer Replied: Hi Kysha, We greatly appreciate you leaving us this amazing 5-stars review! It's really rewarding hearing that Issel Herrera assisted with getting your vehicle repaired and returned to you all within a timely fashion! We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 13, 2021
Left by dannyquintal10
Abel is a wonderful gentleman who got all our information and paper work in no hurry !
Audi Fletcher Jones Replied: Hi Dannyquintal10, Congratulations on your gorgeous purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests a wonderful experience. With that being said, it is a delight to hear Abel went above and beyond with reaching the best pricing to care for your vehicle. We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 12, 2021
Left by Gerrette van der Graaf Bitetti
If you are looking for professionalism, knowledge and experience in buying or leasing a car, Audi Fletcher Jones is the place to go. Aside of the fact that Audi's are excellent cars, the Fletcher Jones dealership matches Audi's outstanding reputation on all levels. Garrett Poole is extremely...
Dealer Replied: Hi Gerrette Van Der Graaf Bitetti, Congratulations on your beautiful Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Garrett Poole ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. We are truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! Best Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 12, 2021
Left by Gerrette Bitetti
Don't waste your time shopping at other dealerships. Audi Fletcher Jones is the place to go when looking for not just an exceptional vehicle but a professional team to support your every need. Fletcher Jones sets the bar high in terms of service, professionalism, customer care and vehicle...
Dealer Replied: Hi Gerrette Bitetti, Congratulations on your gorgeous Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Garrett Poole has always been helpful, knowledgeable, and assisted you the best pricing to care for your Audi. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! It was our pleasure to help you get to know every aspect of your vehicle. Our team is grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 12, 2021
Left by jose
Mike made the transition from my car to a new car highly recommend shopping with mike
Audi Fletcher Jones Replied: Hello Jose, Congratulations on your gorgeous Audi purchase! We are so appreciative of your loyalty and feedback about your experience with Mike. I am very happy to hear that Mike was able to deliver such exceptional service and help you find the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 12, 2021
Left by kristin
Shane & Audi Fletcher Jones were amazing to collaborate with. Their manner is efficient, understanding and honest.
Audi Fletcher Jones Replied: Hi Kristin, Congratulations on your beautiful Audi purchase! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Shane the privilege to earn your business and attend to your needs! It brings us so much joy hearing that Shane went above and beyond with getting you the best pricing to care for your Audi. Our team is truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 12, 2021
Left by urbangrayhome
Absolutely exceptional experience! Kennedy in sales is amazing, he made sure every need was met!
Audi Fletcher Jones Replied: Hi Urbangrayhome, Congratulations on your gorgeous Audi purchase! We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that Kennedy delivered an exceptional sales experience! We'll be sure to relay over the kind words expressed on your behalf. Thank you for allowing us the opportunity to earn your business and we're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 12, 2021
Left by Etron ❤️
David @ Audi Fletcher Jones kept me up to date on the status of my repair & provided me with a great loaner while my car was at service.
Dealer Replied: Hello, It's really rewarding hearing that David was able to assist and provide you with wonderful service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Providing a loaner vehicle is one of the many perks we offer to our guests. Our team of associates are looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones
Google Review
- October 12, 2021
Left by Jay jay
Response from the owner Replied: Hello Jay Jay,Thank you for leaving us such an amazing 5-stars rating! Our team is looking forward to working with you for many years to come and are here to help should you need us.All the Best,Your Friends and Family at Audi Fletcher Jones
Google Review
- October 10, 2021
Left by Jorge Ojeda
Response from the owner Replied: Hi Jorge,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional experience.Best,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 10, 2021
Left by kali
I bought 6 cars in the past 6 years in California. Audi Fletcher jones gave me THE best experience as a buyer. Ive never seen someone called after selling vehicle and offered help about car/dealership. Nobody pushed to buy car in my first visit. Derek just spent more than a hour in car explaining...
Audi Fletcher Jones Replied: Hi Kali, Congratulations on your gorgeous Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Derek the privilege to earn your business and attend to your needs! It brings us so much joy hearing that you've been a loyal guest with us over the past 6 years and counting. We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 10, 2021
Left by Shanatsai
Mike is very friendly and professional and provided great service. We will definitely come back for our next car purchase.
Audi Fletcher Jones Replied: Hi Shanatsai, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Mike has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 10, 2021
Left by Bonnie C Gordon
Stacy Gordon was pleasant, professional, and very knowledgeable. He understood what we wanted, kept us informed, and found the perfect car for us. We highly recommend him!
Dealer Replied: Hi Bonnie C Gordon, Congratulations on your beautiful Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Stacy Gordon ensured you had a great time while searching for the perfect vehicle that best suits your needs! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 09, 2021
Left by Jebowerbank
It was a very nice and efficient experience. I liked the classy no pressure style.
Audi Fletcher Jones Replied: Hi Jebowerbank, Congratulations on your gorgeous Audi purchase! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle. We look forward to assisting you for many more years to come are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
Nancy gives 4.0 star review at Audi Fletcher Jones
- October 09, 2021
Left by Nancy P.
Our issue was when I made the recall appt I asked how long the service would take and was told a few hours. When we arrived for 11am appt we were informed any appts after 10am meant car wouldn’t be ready until the end of the day. We weren’t available to pick-up the car at the end of the day so we...
CHRISTI gives 4.0 star review at Audi Fletcher Jones
- October 07, 2021
Left by Christi B.
Google Review
- October 07, 2021
Left by David Buynak
Response from the owner Replied: Hello David,Congratulations on your gorgeous Audi purchases! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! With that being said, it is a delight to hear Scott ensured you had a great time while searching for the perfect vehicles that best suit your needs! We'll be sure to relay over the kind words expressed on your behalf. It brings us so much joy hearing that Scott went above and beyond with reaching the best pricing to care for both of your vehicles. Our team is grateful for your business and we're looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!All the Best,Your Friends and Family at Audi Fletcher Jones
Yelp Review
- October 07, 2021
Left by Bella D.
This is an updated review. My 2021 Audi A3 got totaled in a car accident June 2021 and I needed to get a new one. I went back to Audi in Costa Mesa because they had the most inventory following the china virus detrimental economic effects. I suppose all I needed was better people to handle my...
Guest R. Replied: Hi Bella D, Congratulations on your Audi purchase! We are so appreciative of your loyalty and feedback about your experience with Stacy Gordon! We put customer experience and satisfaction as our highest priority, your review reaffirms the hard work we put in everyday! With that being said, it is a delight to hear Stacy Gordon ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 06, 2021
Left by huynh_jimmy
Very helpful and cheering staffs throughout the entire process. Thank you specifically to Kennedy and Derek from Sales.
Audi Fletcher Jones Replied: Hi Huynh_jimmy, Congratulations on your gorgeous Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that both Kennedy and Derek have always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 06, 2021
Left by fjt711
Prompt, thorough, friendly - from technicians to waiting area personnel, always looking to please customers most appreciated
Audi Fletcher Jones Replied: Hi Fjt711, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 05, 2021
Left by Kiet
Excellent customer service from initial walk-up, to test drive, to sale and finance process. The new facility is state of the art with nice 2nd-story views of the John Wayne air traffic. I would definitely recommend Audi Fletcher Jones to my friends.
Audi Fletcher Jones Replied: Hello Kiet, Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 04, 2021
Left by Vladislav Ruza
Very friendly, clean, modern dealership . Thank you Jose Magana for Absolutely great service. Everything done right on the first time.Thank you Fletcher Jones.
Audi Fletcher Jones Replied: Hello Vladislav Ruza, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Jose Magana. We'll be sure to pass along the kind words expressed on your behalf. It's wonderful reviews like yours that truly represent what we strive for everyday! We are truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 04, 2021
Left by Thang.duong45
Thank you Peter and Nia and Tyler for a great experience today. You guy made my day. My wife and I appreciated your hospitality. I have you guy a 5 stars.
Audi Fletcher Jones Replied: Hi Thang.Duong45, Congratulations on your gorgeous Audi purchase! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that that Peter, Nia, and Tyler were able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 04, 2021
Left by drboblmft
What I liked most about working with Derek is that he allowed me to work through my buying process without undue pressure.
Audi Fletcher Jones Replied: Hi Drboblmft, Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Derek has always been helpful, knowledgeable, and assisted you the best pricing to care for your Audi. We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team is looking forward to welcoming you again soon! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 03, 2021
Left by Morris_mag
It was refreshing to be a part of a sales process that was led with emotional intelligence. Thank you for recognizing the person comes first before the process.
Audi Fletcher Jones Replied: Hi Morris_mag, Congratulations on your beautiful Audi! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. Take Care, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 02, 2021
Left by Katrina
People are very friendly and professional! Kennedy is the best! He listened to my specifics about what i wanted and very professionally considered everything we wanted. Excellent job Kennedy.. i am very happy with my purchase!
Dealer Replied: Hi Katrina, Congratulations on your beautiful Audi! Thank you for choosing Audi Fletcher! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Kennedy ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Enjoy! All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 02, 2021
Left by Julee Ferguson
I came in for service for my sons A3 and ended up buying and Audi Q5 from Kyle Johnson! My experience was superb. I purchased my Audi A3 from Mission Viejo Audi, and my experience from service to the purchase was great! Although I live closer to Mission Viejo Audi, it is worth the drive to Fletcher...
Audi Fletcher Jones Replied: Hi Julee Ferguson, Congratulations on your gorgeous Audi Q5! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Kyle Johnson the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 02, 2021
Left by ylwflag12
Wow! What a wonderful experience with Audi Fletcher Jones. I owned a 2015 Audi A3, and was looking to upgrade my Audi. Decided to visit Audi Fletcher Jones in Costa Mesa, and boy was it one of the best decisions Ive made. I was met by Derek Chaves, and the beautiful experience was on its way! From...
Audi Fletcher Jones Replied: Hello Ylwflag12, Congratulations on your gorgeous Audi S4! We are so appreciative of your loyalty and feedback about your experience with Derek Chaves! It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for allowing Derek the privilege to earn your business and attend to your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team is truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 02, 2021
Left by Elvira0227
Efficient sales and always good communication!..Stacy took the time to program my car prior to departure and called with a follow up..great overall experience
Audi Fletcher Jones Replied: Hi Elvira0227, Congratulations on your beautiful Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an exceptional experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. With that being said, it is a delight to hear Stacy ensured you had a great time while searching for the perfect vehicle that best suits your needs! We are grateful for your business and recommendations and look forward to welcoming you again soon! Our team is wishing you many miles of enjoyment! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Audi Fletcher Jones
Google Review
- October 02, 2021
Left by Fawad Haider
Response from the owner Replied: Hello Fawad,Thank you for leaving us such an amazing 5-stars rating! Our team is looking forward to serving you for many years to come and are here to help should you need us.Take Care,Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- October 02, 2021
Left by Bullhead Wes
Came in for a very minor warranty issue with our 2021 Q8. The Costa Mesa team handled it with ease. So thankful we chose to purchase from a Fletcher Jones dealer! The staff here has such an outstanding reputation for service after the sale. Keep up the great work Costa Mesa. Comfy waiting area...
Dealer Replied: Hello Bullhead Wes, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that our team was able to assist with getting your 2021 Audi Q8 in tip-top shape and returned to you all within a timely fashion! Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 01, 2021
Left by Stosh
This is our second purchase and there was a reason we came back. The process is quick (in finance) and the purchase process went smoothly.
Audi Fletcher Jones Replied: Hello Stosh, Congratulations on your beautiful Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. Our team was beyond happy to read that our team has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle that best suits your needs! We are grateful for your business and we're looking forward to welcoming you back again soon! We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 01, 2021
Left by IB
As always Jose Magana was amazing! very helpful, knowledgeable and very kind. He makes the trip to Audi FJ worth it! And thats why for the last 8 years we keep coming back to the Audi Newport Beach! Thank you
Audi Fletcher Jones Replied: Hello IB, It's really rewarding hearing that Jose Magana was able to assist and provide you with outstanding service throughout your visit with us. We'll be sure to relay over the kind words expressed on your behalf. It brings us so much joy seeing that you've been a loyal guest over the past 8 years. Our team is looking forward to serving you for many more years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- October 01, 2021
Left by Eric lee
Beautiful facility. Great service. Own Most stocks in Los angeles and Orange county Mike Burns was very kind and provided amazing service
Audi Fletcher Jones Replied: Hello Eric Lee, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! Our team of experts are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Enjoy! All the Best, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- September 30, 2021
Left by Julee Ferguson
I am so glad I switched from Audi Mission Viejo to Fletcher Jones Aud. I had my son's A3 in for service and it was exceptional! They were able to get me for an oil change in one day, whereas at Mission Viejo I was told I couldn't get in till November 1st. Mission Viejo was where I bought my Audi...
Dealer Replied: Hi Julee, Congratulations on your gorgeous Audi Q5! We are so appreciative of your loyalty and feedback about your experience with Kyle Johnson. I am very happy to hear that Kyle went above and beyond with reaching the best pricing to care for the vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
LINH gives 4.0 star review at Audi Fletcher Jones
- September 30, 2021
Left by Linh D.
Sunroof squeaking, engine weather stripped not properly glued down, door weatherstrips need to be checked
DealerRater Review
- September 30, 2021
Left by Asuka
We came back to him and he did great again! We will see you in a few years😊
Audi Fletcher Jones Replied: Hi Asuka, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- September 30, 2021
Left by dwcabinetry
David Song was very helpful. He was courteous and friendly and assisted in our transaction tremendously. Thanks again.
Audi Fletcher Jones Replied: Hi Dwcabinetry, Congratulations on your beautiful Audi! With all of the automotive competition out there, it's wonderful to hear that David Song has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Thank you for allowing us the opportunity to earn your business and we're looking forward to welcoming you again soon! Warm Wishes, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- September 30, 2021
Left by Ali
Great service. On time pick up and delivery. Rep was very informative and great communication.
Audi Fletcher Jones Replied: Hi Ali, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- September 30, 2021
Left by Eddie M.
I just purchased my new Audi S4, and not only do I love my car, I loved the entire car buying experience. From the moment I stepped on the Audi Fletcher Jones lot and was greeted by salesman Derek Chaves....the wonderful experience began. I was treated and respected....and felt like family. Not once...
Dealer Replied: Hello Eddie, Congratulations on your gorgeous Audi S4! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Derek Chaves ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and we look forward to working with you for many years to come! Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones
Cars.com Review
- September 30, 2021
Left by R Mangrobang
Stacy and team handled me well for an out of state transaction. Appreciated the prior phone support and dialog. Would work with Stacy and team again.
Dealer Replied: Hello R Mangrobang, Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Stacy has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to welcoming you again soon! We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones
Google Review
- September 29, 2021
Left by gul advani
We went in to browse cars and wound up purchasing an SUV the same day. This was a testament to the persuasive powers of the sales person Joshua Gonzales - his knowledge, politeness and great attitude overall. He took the time to explain all the features after we took possession and gave us...
Response from the owner Replied: Hello Gul,Congratulations on your gorgeous Audi SUV! We are so appreciative of your loyalty and feedback about your experience with Joshua Gonzalez. I am very happy to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs! It's wonderful reviews like yours that truly represent what we strive for everyday! We're thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Enjoy!All the Best,Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- September 29, 2021
Left by NBartelt
From 1st contact at the desk to working with Kyle on purchasing my car to the financing process -- the entire team was great to work with. I chose Audi Fletcher Jones because of my 10-year relationship with Fletcher Jones Mercedes Benz Newport Beach. The team met & exceeded my expectations... even...
Audi Fletcher Jones Replied: Hello there, Thank you so much for your wonderful review and 5 star rating! Our goal is to provide all of our guests with excellent service and your comments are greatly appreciated. Our team was delighted to read that Kyle took great care of you during your car purchasing journey! We appreciate your loyalty to Fletcher Jones as we look forward to serving you for many years to come! Congratulations to your newly purchased vehicle! Enjoy! Happy Driving! Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- September 29, 2021
Left by Josh
The whole team at Audi Fletcher Jones was a pleasure to work with. I truly felt they were working on my behalf, rather than against me, to get me and my wife into our dream cars. We got 2 new cars and felt really happy with our decision.
Audi Fletcher Jones Replied: Hi Josh, Thank you so much for your kind and thoughtful review! Also, for your 5 star rating! Our team was extremely pleased to read that Tyler, Peter, and Collin worked with you during your car purchasing journey! We are truly grateful to have earned your business and we look forward to building a lifelong relationship with you! Congratulations on your 2 new vehicles! Enjoy and welcome to the Fletcher Jones Family! Best regards, Your Friends and Family at Audi Fletcher Jones
DealerRater Review
- September