Cars.com Review
- August 25, 2025
Staff was very friendly and accommodating. Would recommend to others. Very happy with my service.
Dealer Replied: Hi Laura, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- August 10, 2025
Brian was very easy to deal with. No pressure buying the vehicle. I highly recommend contacting Brian!
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Cars.com Review
- August 09, 2025
We had another great car buying experience working with Brian for the second time! He helped us find the right car for our family. He provided professional and friendly service with no pressure.
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- August 05, 2025
This was the best buying experience we have had in a long time. We will definitely be back!
Dealer Replied: Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!
Cars.com Review
- July 24, 2025
Brian made my transaction quick and seamless. I came in and we got straight to business. Highly recommended!
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- July 23, 2025
Brian was absolutely great, friendly, and helped us get our vehicle in a fast timely manner!
Dealer Replied: Hi Jerome, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- July 21, 2025
I recently purchased a pre-owned vehicle and Dave was my sale person! He was such a delight to work with very personable! I didn’t even feel like I was buying a car! If you need a car go see Dave!
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- July 21, 2025
I came in expecting to wait for an hour. Within 5 minutes, Dave came in and greeted me with a handshake and a smile. I saw that he was salesperson of the month, but yet… I wasn’t expecting a perfect experience. Coming from NYC, I am used to getting really lazy, dare I say… bad customer service. But,...
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- July 17, 2025
Frank Bella is the person you want to help you get into the perfect car for you. I called from out of state, didn't really know what to expect - got immediately helped by Frank who was professional and welcoming from the start. I asked him if he could send some detailed videos and he sent me more...
Dealer Replied: Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing MotorWorld Pre-Owned!
Cars.com Review
- July 10, 2025
Dave gave me an incredible car buying experience from the moment I walked in. He was incredibly personable and worked hard to get me a payment plan within my budget. If I could rate him 6 stars, I would!
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- July 07, 2025
Great guy was very informative with every detail Ty for helping with our purchase will definitely use Brian again on future purchases !
Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing MotorWorld Pre-Owned!
Cars.com Review
- July 05, 2025
Frank Bella was amazing to work with, he made us feel comfortable from the minute we walked in the door. Would highly recommend him 100%.
Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!
Cars.com Review
- July 03, 2025
Excellent experience here staff was very helpful and friendly. They got me in my new car and out the door quickly.
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- July 01, 2025
Thank you Frankie for over the top service. You went above and beyond. Thanks for making me smile!!!! ❤️
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Cars.com Review
- July 01, 2025
Motorworld was very helpful and put the customer first! The staff went above and beyond, they even filled the truck with its gas after the purchase! May not seem like much but I’ve never bought a vehicle anywhere that’s done that for me.
Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- June 28, 2025
He was a delight!!! What a fast easy amazing experience. Absolutely will send everyone his way. Left as very happy customers.
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- June 28, 2025
They were professional and friendly. Transparent and honest with their products. Overall a positive experience.
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a four star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- June 27, 2025
BUYER BEWARE !!!!! I purchased a beautiful Honda CRV .......couldn't understand why it wasn't Honda Certified. Stupid me. After a year it started having all kinds of problems. Recently a mechanic put a scanner on the vehicle and the computer shows 303,000 miles......yet the odometer on the dash only...
Dealer Replied: Thank you for your feedback about MotorWorld Pre-Owned.. We take every review seriously and would like to respond directly to you. Unfortunately, we cannot locate your information in our system. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at 570.820.6962 or Spuzzetti@MotorWorldGroup.com to discuss your experience. Thank you.
Cars.com Review
- June 27, 2025
shawn was great, motor world warranty was terrible. refused to reimburse us for cost of brake failure repair after owning car for 4 days even though we purchased the extended warranty because repair work was not done by motor world even though we could not drive the car without brakes and motor...
Dealer Replied: We appreciate your feedback about MotorWorld Pre-Owned and take every review seriously. Thank you for taking the time to speak with our Customer Relations Manager, Shelley Puzzetti. We hope she was able to address all your concerns. Please continue to contact Shelley with any additional questions or concerns moving forward at 570.820.6962 or Spuzzetti@MotorWorldGroup.com. Thank you.
Cars.com Review
- June 25, 2025
Great place, great cars, workers are friendly , helpful. They really work with you at getting the car you want.
Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Cars.com Review
- June 25, 2025
I had a great experience buying my car. Brian was very professional, friendly, and wonderful to work with. Highly recommended if you’re looking for a fantastic deal on a preowned vehicle go to MotorWorld and ask for Brian!
Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- June 24, 2025
I’m traveling and had an overheating issue with my vehicle. Stoped in the service department on 6/23 and was treated extremely rude by the service advisor. I have purchased the lifetime warranty for my vehicle have used it 4 times since purchase. Service advisor refused to even help . Said they...
Consumer Replied: Of course they fell to mention there the way they spoke.to me . Attitude goes a long way this staff apparently don’t like there job by the way they treat people. I sure how they jumped for guy that came in after me with a new escalade. Huh Funny how that works. Never received from mopar that annoying Ervay that they want you to take wonder why that is
Cars.com Review
- June 20, 2025
We reached out to Dave after he sold my parents their last car. They had such a nice experience with him and we thought it was time for us to trade in our vehicle for a newer one. I messaged his cell and he responded immediately and came in on his day off to accommodate us the same day. As soon as I...
Dealer Replied: Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
Cars.com Review
- June 20, 2025
I had a great experience when vehicle shopping and I would definitely go back again
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- June 18, 2025
Tried to talk to Justin in sales but he ignores the calls. Dosent care about what you need. Leads you on with lies. The cars are a joke. Rust on the undercarriage.
Dealer Replied: We apologize for your experience with our Sales Department. Our Sales Manager, Ray Novak, has been in contact with you regarding your experience and has scheduled a time for you to come into dealership. Please continue to contact Ray at 570.820.6855 or rnovak@MotorWorldGroup.com, with any questions moving forward. Thank you.
Cars.com Review
- June 14, 2025
Very helpful with everything from the time I arrived till the time I drove off the lot with my new vehicle.
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- June 14, 2025
Always a pleasure visiting motorworld anytime I need a new vehicle I know exactly where im going
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- June 03, 2025
Brian was phenomenal and took almost the whole day helping me. He was extremely knowledgeable, patient and gave me an opportunity I didn’t think I’d be able to get. Highly recommend Brian and motorworld pre-owned !!!
Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- June 01, 2025
Good service, friendly and polite. Was happy to see something in my price range with great miles and ready to drive off the lot.
Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Cars.com Review
- May 31, 2025
Not good. Because the guy tells me that the car was ready for sale. And when I got there nothing like that. I was so upset 😡
Dealer Replied: We appreciate your feedback about MotorWorld Pre-Owned and take every review seriously. Our Sales Manager, Rich Moore, would like to get in contact with you regarding your experience. Please contact Rich at 570.821.3708 or rmoore@motorworldgroup.com so he can address your concerns.Thank you.
Cars.com Review
- May 27, 2025
I emailed them on one car instead of telling me it was gone they kept putting me off wasting my time my business is done with them even before it got started
Dealer Replied: We appreciate your feedback about MotorWorld Pre-Owned and take every review seriously. We would like to respond directly to you. Unfortunately, we cannot locate your information in our system. We ask that you please contact our Sales Manager, Rich Moore, at 570.821.3708 or rmoore@motorworldgroup.com so he may address your concerns. Thank you.
Cars.com Review
- May 27, 2025
Ronnie was AMAZING!! One of the best car buying experiences I’ve ever had! Thank you!! I LOVE my new 4Runner TRDPro. Definitely will recommend him!
Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership!
Cars.com Review
- May 26, 2025
Malek welcomed us at the dealership as we were walking to the front door. He was very knowledgeable and helpful throughout the whole process of buying a car.
Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.
Cars.com Review
- May 19, 2025
My wife and I have purchased quite a few vehickes from a variety of dealers over the years, and we can say that this was by far the smoothest transaction we have ever had. Malek had the truck ready for our inspection when we arrived and answered all of our questions thoroughly. Additional staff,...
Cars.com Review
- May 19, 2025
Normally shopping for a new car is such a hassle. Not w/ them. They made it SO easy. Found a car that was perfect for that me!
Cars.com Review
- May 17, 2025
After searching and searching, and going through sales agents through sales agents, Brian made my purchase decision great and exciting! I cant say enough about Brian's knowledge and stress free manner! I would recommend Brian and MotorWorld Toyota any day of the year! Thanks Brian!
Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing MotorWorld Pre-Owned!
Cars.com Review
- May 16, 2025
Efficient - low-pressure - empathetic - we had been car-searching for hours - Brian realized this and made us as comfortable as possible
Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- May 14, 2025
Very help and considerate. Made the buying experience easy and stress free. Answered all the questions we had.
Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.
Cars.com Review
- May 10, 2025
This was the worst dealership experience ever! I simply asked Sales Consultant Jack Flynn to provide an Out The Door price before i drove 4.5 hours to your dealership and he refused to send it to me. Will NEVER engage in any business dealings with this dealership again!
Dealer Replied: Thank you for your feedback about MotorWorld Pre-Owned. We take every review seriously and would like to respond directly to you. Unfortunately, we cannot locate your information in our system. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at 570.820.6962 or Spuzzetti@MotorWorldGroup.com to discuss your experience. Thank you
Cars.com Review
- May 09, 2025
Great and easy to talk to employees that do care about getting you a car for that’s fits your needs
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Cars.com Review
- May 09, 2025
Brian was both knowledgeable and patient and made my car buying experience much better than I had anticipated.
Dealer Replied: Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!
Cars.com Review
- May 07, 2025
Dave Bell is awesome! He helped out so much making sure I get the best deal for me. They didn’t have what I wanted at first, but I still left satisfied. He has great customer service and will guide you in the right direction! If there’s any issues, he has a great response time and gets back to you...
Dealer Replied: Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- May 01, 2025
Brian walked me through the car buying process all while having my children with me. He was patient, kind and helpful. The overall experience with Brian was amazing and glad I was able to connect with him to purchase my new vehicle!
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- April 30, 2025
Brian Loftus was well prepared and knowledgeable about deal that he presented to me. No high pressure. A true professional.
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Cars.com Review
- April 29, 2025
I have bought 3 cars from Motorworld and will continue to purchase vehicles in the future here. Brian was awesome and gave us a great experience!
Dealer Replied: Hi Scott, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- April 29, 2025
This is our 3rd car with Brian, he is the best and he truly helps us and works to make us leave confident with our purchases.
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Cars.com Review
- April 25, 2025
Frankie was so pleasant and wonderful to work with. He answered all of our questions and was able to get us into the perfect car for our needs. Can’t recommend him and morotworld enough!
Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- April 23, 2025
Great experience purchasing my pre-owned, Lexus certified LC500 from MotorWorld as advertised on Cars.com.
Cars.com Review
- April 23, 2025
All MotorWorld personnel, especially Ken Hoats in Sales, and Laura Muzzy, Business Mgr, were very knowledgeable, cooperative, helpful, and spontaneous to reply to all of my questions during the whole process of purchasing my new Lexus LC500.
Dealer Replied: Hi Ash, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Cars.com Review
- April 23, 2025
Francesco Bellia was very helpful when it when it came to us finding our new car ! He is very knowledgeable about several of the vehicles offered . Very patient and kind! I would recommend him for sure to anyone shopping for their dream car ! I found mine ! Thanks so much !
Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- April 23, 2025
For very friendly helped me as soon as I walked in the door explained every everything for me to get my new awesome Jeep Gladiator, Thanks Ron
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- April 12, 2025
I had a great experience with motor world everyone was really nice pretty fast thank you I love my car
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- April 08, 2025
K K was kind helpful understanding pleasant and affable. I bought my car because of her.
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- April 05, 2025
It has been a pleasure to work with Brian. No pressure. No lies. He told us everything up front. Pleasant, kind, understanding of my situation.
Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- April 04, 2025
Kk is an amazing person to work with on getting a vehicle she goes above and beyond
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Cars.com Review
- April 04, 2025
Absolutely amazing. Very straight forward, honest, and helped me get a new vehicle. After being dragged around at Performance Kia for hours it was a breath of fresh air working with Brian and the Motorworld team!
Dealer Replied: Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Cars.com Review
- April 02, 2025
Brian was very compassionate and professional. He worked with me and helped me pick a beautiful reliable vehicle. AWESOME dealer to work with ❤️
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- March 28, 2025
This salesman Dave was fantastic! He was super helpful and really knew his stuff. I felt valued as a customer, and he made the whole process easy and enjoyable. Highly recommend!
Dealer Replied: Hi Arianna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- March 27, 2025
It was an absolute pleasure to do business with Brian Loftus at MotorWorld. Very knowledgeable and friendly. The next time I?m in the market for another vehicle, Brian is my guy.
Dealer Replied: Hi Chris, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!
Cars.com Review
- March 24, 2025
This was our first time buying a car at Motor World and it was a wonderful experience. Our sales associate was Brian and he was knowledgeable, patient, and not pushy. We definitely would recommend you going to Motor World and asking for Brian!
Dealer Replied: Hi Kendyl, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- March 22, 2025
I recently had the pleasure of working with Malek Mahmoud at Motorworld , and I cannot recommend him enough! From the moment I walked into the dealership, Malek Mahmoud was friendly, professional, and genuinely interested in helping me find the perfect car to fit my needs and budget. He took the...
Dealer Replied: Hello Tom, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- March 16, 2025
Very helpful staff, Kaaminie stood out as she helped with my decision making and she had a sparkling attitude. Kaaminie is definitely an amazing saleswoman!
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- March 14, 2025
Great and friendly service. KK was such a pleasure to work with. Highly recommend her!
Dealer Replied: Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- March 06, 2025
Just Bought a New Used Chevy Silverado, Brian is honestly an Amazing "non pushy"salesman that really had our interest at heart..This is also Thee best Dealership you can go to, Great Vibe Everyone is Super Nice Here .Highly recommend
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- March 06, 2025
Frankie was an absolute gem! My friend and I spent legit the entire day with him and both walked away with new cars! He kept us laughing and in good spirits the entire time!
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- March 04, 2025
Honestly the best dealership I have ever worked with. The hospitality alone sold me. Very fast, easy, respectful, and honest. They went above and beyond and then some for me. Kristine Hoff was the dealer I worked with. She was absolutely amazing. She put a lot of work in to make sure I left with the...
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- March 01, 2025
If you don't live next door, don't waste your time. They will not hold a car till you arrive. We stuck a deal to buy over the phone. I was on my way there and they called and said they "might" sell the car to someone else. I live 2.5 hours away and they said they will not hold a vehicle. So...
Dealer Replied: Thank you for your feedback about MotorWorld Pre-Owned. We take every review seriously and would like to respond directly to you. Unfortunately, we cannot locate your information in our system. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at 570.820.6962 or Spuzzetti@MotorWorldGroup.com to discuss your experience. Thank you.
Cars.com Review
- March 01, 2025
Kaaminie was very welcoming and friendly. I loved that she took the time to answer all of my questions and made sure I was comfortable with my purchase. She’s the best!!
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- February 27, 2025
As a first time car buyer, I could not have asked for a better experience. Mark was incredible from the jump. I could tell he truly cared about getting me the car of my dreams for the best price possible and that’s exactly what he did. His dedication to provide amazing customer service really shined...
Dealer Replied: Hello Jaycee, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- February 26, 2025
Mr. David is very friendly and Patiently when he Answered my question that I had.
Dealer Replied: Hi Penny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- February 25, 2025
Everyone here is very helpful and amazing. I was able to find what I wanted.
Dealer Replied: Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- February 21, 2025
Our sales consultant Malek is fantastic he helped us with a purchase of a preowned certifided pre-owned luxury sedan that is absolutely beautiful in excellent condition with low mikes. Malek is very professional knowledgeable and a very nice young man who really helped us purchase our dream car....
Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- February 05, 2025
Dave was absolutely awesome. Definitely telling my friends to see him for their next vehicle.
Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- February 03, 2025
I had a fantastic experience purchasing my pre-owned car from Dave Bell at Motorworld. From the start, he was professional, knowledgeable, and, most importantly, never pushy. He made me feel completely comfortable throughout the process, allowing me to test all of my interests and make my decision...
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- February 03, 2025
Brian was very patient and helpful during the purchasing process. I would highly recommend him for your next vehicle purchase!
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- January 26, 2025
Dave was an amazing help! He made the car buying experience very comfortable. I have purchased a variety of cars from multiple sales people and Dave is at the top of that list. I highly recommend talking to Dave when looking to buy your next car!
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- January 25, 2025
Brian Loftus was a pleasure to work with. He was knowledgeable and honest. Fair price and easy process.
Dealer Replied: Hi Abby, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- January 24, 2025
Malek was a great. He was quick with the buying process and knowledgeable. Got the job done. I appreciate his honesty. I would recommend him if you are looking to buy a car at MotorWorld.
Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- January 24, 2025
Great dealing ship very organized and got me approved quickly and on the road ! Dave my sales guy was absolutely fantastic!
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Cars.com Review
- January 24, 2025
We had a great experience at this dealership, we drove 2.5 hours to get there and it was worth it! The test drive and purchase process combined took 1 hour. Malek was so helpful and made the process extremely smooth for us. Very happy we came here to purchase our car!
Dealer Replied: Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
Cars.com Review
- January 23, 2025
Great service, quick, concise and no hassle or pressure from the sales staff. Great experience all around.
Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- January 23, 2025
Excellent service and its pre owned vehicles are like new. i love it!! Thank you!!
Dealer Replied: Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!
Cars.com Review
- January 22, 2025
Amazing service, super friendly and knowledgeable. Would suggest Dave Bell and the team to anyone looking to purchase a car!
Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- January 21, 2025
Very friendly fast and professional I overall had the best buying a truck experience here thanks to David bell! Thanks again.
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Cars.com Review
- January 21, 2025
Bought a car 3 years ago and ever since I’ve had problems . Engine problems I won’t go into detail but I’m exhausted and tired of trying to figure out my next move . I’ve brung the car to shops more then I can remember and motorsworld just wants to add more in my plate knowing that I am homeless and...
Dealer Replied: Thank you for your feedback about MotorWorld Pre-Owned. We take every review seriously. Our records show you have not brought your vehicle into the dealership since your last visit in June 2023. We do not have any other record of you bringing your vehicle in for additional services. If you would like to discuss further, please contact our Customer Relations Manager, Shelley Puzzetti, at 570.820.6962 or Spuzzetti@MotorWorldGroup.com to discuss your experience. Thank you.
Cars.com Review
- January 13, 2025
Stopped in to MotorWorld, very friendly and willing to help as you walk-in. Had the pleasure to work with Dave Bell. Dave was absolutely fantastic, worked with me and answered all my questions. Walked out a happy customer. Will definitely be back again!!!
Dealer Replied: Hi Adam, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- January 08, 2025
Salesman Brian was friendly, helpful and efficient. He worked with us and understood our needs. Excellent job!
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- January 07, 2025
Our rep, Brian, responded quickly to my questions and provided a sales experience that was low pressure, easy, and efficient. The entire team worked well to put us in a vehicle and it was just what we were looking for!
Dealer Replied: Hi Scott, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- January 04, 2025
Friendly and professional took the time to explain every detail of the car buying experience
Dealer Replied: Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- January 01, 2025
Ron is genuine and a first class person. He was very thorough and extremely patient with us as we explored all car buying possibilities. He is detailed and tries his best to make the car buying process smooth and stress free. I highly recommend him!
Dealer Replied: Hi Chris, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Google Review
- December 31, 2024
We showed up via tow truck at 4:02 pm on New Year’s Eve when the shop was getting ready to close for the holiday. A half dozen people worked like a pit crew to attend to the needs of the car and its owners. We felt welcomed and so well cared for. Exceeds expectations. Definitely recommend. Thank...
Response from the owner Replied: Hi Dory, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Google Review
- December 28, 2024
I bought a certified pre-owned Mercedes GLE 350 and it came with an "Unlimited 1 year warranty." The car ran perfectly for the first three months, but on the first cold day, the battery died, and I had to have it towed to a shop. The shop confirmed the battery was faulty.I contacted the Mercedes...
Response from the owner Replied: Thank you for bringing this to our attention. We take every review seriously. While the team was diagnosing your vehicle, the battery passed the test and it was not recommended to replace. If the battery passes the diagnostic test, the warranty does not cover the cost. If you have any further questions or concerns, please contact our Service Manager, Mark Paisley, at 570.821.3742 or mpaisley@motorworldgroup.com. Thank you.
Cars.com Review
- December 23, 2024
Dave is very knowledgeable and really helped ease my anxiety in the car buying process!
Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. Safe travels!
Cars.com Review
- December 23, 2024
Frankie was amazing he helped me every step of the way and was very transparent about everything as well as kept in touch to make sure everything was going to plan
Dealer Replied: Hi Koel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- December 21, 2024
My sales rep Brian was great. I took my time really looking over the car and making sure it was what I wanted. He didn't mind how much time I took. He answered all of my questions and seemed like a genuinely nice guy. I was happy to buy a car off him. The GM Rich was a little bit pushy trying to get...
Cars.com Review
- December 18, 2024
They answered all my questions. Were prompt with the transaction and very friendly to everyone .
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- December 13, 2024
Frank answered all my questions very polite and curtious would definitely recommend him and the dealership to anyone
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- December 11, 2024
Motor World has amazing customer service. They have a great inventory and excellent sales people.
Dealer Replied: Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Google Review
- December 09, 2024
Response from the owner Replied: Hi, thank you for the high star rating! Until the next time we meet, take care!
Cars.com Review
- December 04, 2024
I was recommended to Emmanuel by a good friend of mine and I'm so glad he did! My experience was nothing short of exceptional from start to finish. I described what I was looking for in my new vehicle, realistically expecting that it may not be possible to check every box in my price range. But...
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- November 27, 2024
Manny was awesome. He found the car that I wanted for a great price. He was so patient and respectful.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. Our team is available should you require any extra help.
Cars.com Review
- November 26, 2024
Worked with Brian Bell he was very patient and kind. Made sure I left with the car I wanted. I very much appreciated working with him.
Dealer Replied: Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Cars.com Review
- November 25, 2024
Dave Bell was very knowledgeable, very friendly, we didn’t feel pressured at all, definitely do business with him again.
Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!
Cars.com Review
- November 18, 2024
Brian was very professional and courteous helping our family get into our 2nd vehicle. Highly recommend! Thank you, Brian!
Dealer Replied: Hello Santana, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!
Cars.com Review
- November 18, 2024
Dave my sales guy was knowledgeable, patient and answered my concerns .He was timely in getting back to me on Sunday his day off
Dealer Replied: Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- November 16, 2024
Tracy was great, helped my mother get out of her old jeep and into a Chevy trax. Very helpful the entire time and not to bas too look at while your waiting for all the paperwork to go through
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Google Review
- November 16, 2024
Excellent servers.Excelente servidores.
Response from the owner Replied: Hi Nicolas, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- November 15, 2024
Worst Ever I was looking to finance a Toyota Tacoma pick-up truck. I came across their profile and gave them a call this week Tuesday (11/12/2024) around 3:00 pm and talked to sales person Francesco Belia. I asked them if they do the financing for poor credit scores and if I will be able to drive...
Dealer Replied: Thank you for sharing feedback about your recent experience with MotorWorld Pre-Owned. Unfortunately, due to the high demand for vehicles, we do not hold vehicles for any customer. Vehicles are sold on a first come first serve basis. If you have any other questions or concerns, please contact the Sales Manager, Rich Moore, directly at 570.821.3708 or rmoore@motorworldgroup.com. Thank you.
Google Review
- November 13, 2024
This dealership places excessive marketing calls after you purchase a vehicle. I had called and opted out of these calls last month only to receive another call tonight. I called tonight and asked for the sales manager. I got “Drew,” whose sighs, curt and snippy responses, lack of empathy and...
Response from the owner Replied: Thank you for your feeback about Mercedes-Benz of Wilkes-Barre. Our goal is to provide an exceptional experience to each and every one of our customers and we sincerely apologize if that did not happen. We take great pride in providing clear and consistent communication, and are very sorry you felt our communication was overwhelming, as this is never our intention. We respect your privacy and have opted you out of all communication moving forward. If you have any other concerns, please contact our Customer Relations Manager, Shelley Puzzetti, at 570.820.6962 or spuzzetti@motorworldgroup.com. Thank you.
Cars.com Review
- November 11, 2024
This dealership is by far the best one i have ever been too and everyone is super nice and very helpful with everything!
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- November 07, 2024
Very helpful, not pushy at all and easy to work with.. I’ve been at many dealerships over the last few months but have gotten bad prices and deals. I heard from a few people motorworld was excellent.. would say the same! Great people great place!
Dealer Replied: Hi Aaliyah, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- November 07, 2024
Frankie is THE BEST, would recommend him to anyone interested in a used auto. He was perfect
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Cars.com Review
- November 04, 2024
Brian Loftus was fantastic. From beginning to the end. Very knowledgeable & patient. Excellent service. Bought 2 Lexus.
Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Google Review
- November 02, 2024
Response from the owner Replied: Hello, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- November 01, 2024
Dave contacted me right away and was friendly and knowledgeable. Bought the car in a day. Thanks, Motorworld!
Dealer Replied: Hi Dominique, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. Our team is available should you require any extra help.
Google Review
- October 26, 2024
Good serviceNo extra pushJust show you price and test drive if you don’t want it just u can leave no push to buy
Response from the owner Replied: Hello, thank you so much for your feedback! Our team is available should you require any extra help.
Cars.com Review
- October 25, 2024
Very pleased with my experience at motor world today. I would highly recommend doing business there. Enmanuel was super chill to work with hit him up. 💯
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- October 23, 2024
I was taken care of by Frankie and what a wonderful experience honestly. Made everything simple, was upfront about everything and made sure he did everything he can to make sure I left the dealer with the car I wanted and I did. If you ever looking to buy a car at motor world ask for Frankie you...
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing MotorWorld Pre-Owned!
Cars.com Review
- October 22, 2024
It a very friendly place. Always greeted at the door. All the associates are very helpful. Makes you feel good and that your just nota number walking in the door.
Consumer Replied: Your welcome and I will see you in the future !!!
Cars.com Review
- October 19, 2024
Very efficient dealership! All the salespeople, especially Frankie really care about their customers and standards.
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Cars.com Review
- October 19, 2024
I walked into Motor World just to see where I stood with my credit, and what options I had. Was not expecting to drive a car off the lot that night! Manny went absolutely above and beyond for me, and even got me into a car I never expected to be driving. He was more than patient with me during the...
Dealer Replied: Hi Karli, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- October 18, 2024
Frank did an amazing job helping me choose my next car. He went above and beyond to get us the best deal possible with the budget I had in mind. I highly recommend making your next deal with him!
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- October 18, 2024
Great professional service, very impressed Worked at trying to get me the best deal Possible!
Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Cars.com Review
- October 18, 2024
They were very helpful and supportive of my issue. I would recommend them any time
Dealer Replied: Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- October 17, 2024
We purchased a vehicle from out of state, Frankie and all of MotorWorld were very responsive and helpful along the way. The sales process went very smoothly and Brian Spinner was very helpful with the financing. My calls were responded to quickly, despite wing 2 time zones away. There were a few...
Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Pre-Owned so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Cars.com Review
- October 16, 2024
Made me car buying experience easy, everyone is very kind and genuine. After visiting their website they didn't hound me with the calls from their dealers like other car lots that I've experienced. And the guy i delt with frankie was a doll ! My boyfriend is going in a couple months to buy a vehicle...
Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- October 15, 2024
Brian L was excellent to work with. While I wasn’t sure what I wanted, he was patient in helping me find the right vehicle for me. Thanks!
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- October 09, 2024
Stop in and talk to Brian Loftus. I knew what truck I wanted to look at. But wasn't looking forward to going to a dealer to buy. From past experience and now being disabled. Brian wasn't pushy like salesman I've dealt with in past. Truck was worth the hour drive to save $$$.
Dealer Replied: Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- October 09, 2024
awesome work fast and straight to the point exactly the price we was looking for.
Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- October 07, 2024
Absolutely amazing!!! I'm beyond thankful for Emmanuel for helping us😊 It's hard affording your first car but helped us find the most perfect one for me!
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- October 07, 2024
Frankie was professional & helpful. I look forward to doing business with Motorworld Pre-Owned again!
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Cars.com Review
- October 05, 2024
Dave Bell and the dealer were really great to work with and made the process of buying my new car so simple! Dave was kind and greeted my mom and I with some water since he knew our trip was long and even bought us some chips from the vending machine!
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- October 04, 2024
This salesman was excellent and trustworthy. Purchased a very nice Acura at a great price. Would be pleased to recommend him for your next automobile Purchase.
Dealer Replied: Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- October 04, 2024
Frankie (Francesco Bella) was a pleasure to work with and always contacted us when new options came in. He’s thorough and worked hard to meet our price. I would definitely do business with him again.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. Our team is available should you require any extra help.
Cars.com Review
- October 02, 2024
Recommend the used car lot. Brian and the manager were the BEST helping me out.
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Cars.com Review
- September 29, 2024
I had a very good expirence - Franco was very helpful. Rick the sales manager came through for me after experiencing a concern with vehicle, Motorworld stood by the sale.
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- September 29, 2024
Excellent Service from Mr. Brian Loftus and also the gentleman who did my financial paperwork
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Google Review
- September 27, 2024
Terrible customer service. My sales person Micheal said he would call me back and never did. It’s been a week of waiting. This place is biased, if you’re not a perfect customer they don’t even want to do the leg work to help you. Don’t waste your time or money. They are so “busy” they don’t have...
Response from the owner Replied: We appreciate your feedback about Mercedes-Benz of Wilkes-Barre and take every review seriously. Our Sales team has been in contact with you multiple times discussing the sale and as discussed on the calls, we are unable to do the deal. If you have any additional questions, please contact our Sales Manager, Justin Partington, at 570.820.6890 or jpartington@motorworldgroup.com. Thank you.
Google Review
- September 27, 2024
Response from the owner Replied: Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help.
Cars.com Review
- September 26, 2024
Great experience with our salesmen Brian! Would recommend him to others. Good experience overall. Would return.
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
Cars.com Review
- September 23, 2024
Spoke with Dave Bell he really took time to make sure I was taken care of and got me a vehicle le that met all my needs. Very personalble.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. Our team is available should you require any extra help.
Cars.com Review
- September 23, 2024
Andy and Frankie have helped me so much!! I am so happy! Ryan is a great guy helps every way he can and whoever comes here will have an amazing experience!
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. Our team is available should you require any extra help.
Cars.com Review
- September 22, 2024
Traded my car in over four weeks ago. Now I’m getting harassed by my previous dealership because Motorworld still has yet to pay my car off. My previous dealership has threatened my credit when it’s not my fault. Motorworld needs to get it together. 0/10 do not recommend.
Dealer Replied: We appreciate your feedback about MotorWorld Pre-Owned and take every review seriously. We apologize for the inconvenience. Thank you for talking to our Sales Manager, Rich Moore, and we are glad he was able to address your concerns. If you have any additional questions, please continue to contact Rich at 570.821.3708 or rmoore@motorworldgroup.com. Thank you.
Cars.com Review
- September 21, 2024
Fair pricing, attentive staff. Best to make an appointment to ensure you have someone to help. They get busy! I drove off with the vehicle I wanted, and had a pleasant experience.
Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- September 20, 2024
Service was top notch and got me in an amazing vehicle. Thank you so much KK!
Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- September 20, 2024
Excellent and very good attention and quick the staff are very attentive I loved it.
Dealer Replied: Iris, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- September 19, 2024
HIGHLY recommend Enmanuel! He was personable, incredibly helpful and so patient and kind from the start. I had a ton of questions throughout the buying process and he was extremely patient with me the several times I was at MW searching for my next car. I definitely didn’t make it easy but his...
Dealer Replied: Hi Sarah, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Google Review
- September 18, 2024
Had an issue with my sprinter and needed the van back for a trip that we planned. They got me in super fast and diagnosed the problem. Since my issue was emissions related I had a 10 start countdown before it would lock it into limp mode. They were able to get the part in and had me scheduled for...
Response from the owner Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- September 18, 2024
Easy and fast experience, Came in to buy a vehicle for my mother, quick test drive and smooth process, David Bell is the best!!
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- September 17, 2024
Salesperson was knowledgeable and friendly. No pressure. I love the Jeep! It’s in immaculate condition and the price was fair.
Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!
Cars.com Review
- September 17, 2024
Brian was my sales rep and he was wonderful! He made the process so simple and easy and was very nice to talk too. Would recommended him to anyone looking to get a car!
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Google Review
- September 13, 2024
Response from the owner Replied: Hello Maria, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help.
Cars.com Review
- September 13, 2024
Frankie is fantastic and helped us get our SUV without any stress at all. The entire time, he was super friendly, helpful, and answered all of our questions. Honestly, we tried going through Carvana a month ago and it was nothing but a hassle so we thought all dealers were the same but when we got...
Dealer Replied: Matt, thank you so much for your feedback! Frankie will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- September 08, 2024
Frankie was amazing and helped with all my questions, he was able to let me take on test drive and come the following morning to finalize the number. Only issue was the time it took for finance as I was waiting 3 hours for them to call me back.
Dealer Replied: Hi Tonith, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- September 07, 2024
Great service and a wonderful saleman and would highly recommend anyone looking to buy a vehicle to go there.
Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!