Poor service, unconcerned finance department, Logan finance guy gives wrong information, nobody follows up 2 cars in 2 years poor service, we had to call Mercedes Headquarters they told us all the correct info and said the GM has to do something about misinformation and if they dont Headquarters...

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Poor service, unconcerned finance department, Logan finance guy gives wrong information, nobody follows up 2 cars in 2 years poor service, we had to call Mercedes Headquarters they told us all the correct info and said the GM has to do something about misinformation and if they dont Headquarters...

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While one really wants to support a local business, GB motor Cars/Mercedes Benz of Grand Blanc seems to not realize dodgy behavior causes loss of trust and clientele. As business lost before it ever arrived at the door is invisible to them, I doubt they realize it. Several year ago they lost...

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While one really wants to support a local business, GB motor Cars/Mercedes Benz of Grand Blanc seems to not realize dodgy behavior causes loss of trust and clientele. As business lost before it ever arrived at the door is invisible to them, I doubt they realize it. Several year ago they lost...

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I’m very disappointed with the service at this dealership. One of my tires is losing air, and when I called to schedule a tire change, they told me the earliest available appointment is January 30th! Waiting nearly a month for such a basic issue is unacceptable. This level of service is frustrating...

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Got my oil changed again today. I get it changed here since I bought my car here a few years ago. Less than 3 years old but has 86,000+ miles. I know, I could get the oil changed at a million other places but I drive the 17 miles here because of the good service and the CAR WASH after every time you...

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We came across Randy Wise Toyota because they had a Sienna we were interested in. We were connected with Ryan McCaughna and he was absolutely fantastic from start to finish. He was friendly, knowledgeable, willing to answer all of our questions, and maintained a low-pressure environment. Grateful...

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My $150 Toyota part went bad under warranty. They charge $200 to inspect it to make sure it needs to be replaced. Furthermore if it does need to be replaced, they insist on doing the work in house at the rate of $200 per hour. I ordered the part elsewhere and did the work in my garage because sir...

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Unable to diagnose Blind Spot monitoring$747 to replace a module For my liftgateThese issues were Reported within a year. Told me warranty would not cover them.Now my maintenance required light is going on.Very disappointed. Do not recommend.

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Unfortunately all it took for me was a short phone call with a sales rep to realize this dealership wasn’t where I felt fit to do business. I have a unique situation & the gentleman I spoke to was less than understanding let alone willing to help. As someone who’s never leased a car or dealt with a...

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Randy Wise doesn't honor warranty on service part's without a diagnostic vehicle check.

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