DealerRater Review
- April 24, 2018
Wonderful experience. Joe went above and beyond in accommodating my warranty repair. Car was fixed as promised and clean upon return. I will be back for future services for sure!
Edmunds.com - Sales Review
- April 24, 2018
This is my favorite Mercedes Dealership. PJ was very friendly and was able to help me find the exact car I wanted. He made the entire purchasing process very easy and enjoyable. I am extremely happy with my new E300.
Google+ Review
- April 22, 2018
Left by Yue P.
Edmunds.com - Service Review
- April 22, 2018
Everyone in the service department was very friendly and courteous. Would buy from them again.
Yelp Review
- April 21, 2018
Recently leased a new C350e from Mercedes-Benz of Arcadia. Would definitely recommend to anyone looking for a new Mercedes to come here; specifically Andy Lok. We have been leasing from Mercedes-Benz Arcadia since 2006 and have never been disappointed whenever Andy Lok took care of us. He always...
Edmunds.com - Sales Review
- April 19, 2018
I purchased a CPO from Rusnak Arcadia. The team was fantastic. Sylvia and Andrei are the best. They attended to my needs and helped me find the right car that was a perfect fit for me (a GLA 250). They made the process easy for me and treated me like family. Rusnak Arcadia made car buying a...
Google+ Review
- April 18, 2018
Edmunds.com - Sales Review
- April 18, 2018
I test drove a few cars and was given lots of details about each vehicle which told me that the salesman knew a lot of about each one. I was unsure of what I wanted so the details helped a lot. The overall process of buying the vehicle was easy and comfortable.
Facebook - Web Review
- April 18, 2018
Everything First Class with Benz. The car, service, and all great people like Alicia, William and Andy.
DealerRater Review
- April 18, 2018
Joe Yu did a great job of communicating through the entire process. A wonderful customer experience I would highly recommend Mercedes Benz of Arcadia to friends
DealerRater Review
- April 18, 2018
Left by Craig W.
Best car buying experience I have ever had in 40 years of buying cars!!!!!! Hats off to Vlcahe for doing what he said he was going to do!!!!!
DealerRater Review
- April 16, 2018
Very professional, friendly, and made the buying of my new car painless and the process was fast. My husband went with me, and he was so impressed with the total transaction that he wants to buy a new car. I am so happy with my new car,
Edmunds.com - Sales Review
- April 14, 2018
Excellent salesmanship. Very professional and friendly. It was the best experience I ever had in purchasing a car. My husband went with me, and he was so impressed that now he wants to buy a car. I am very happy with my car.
Google+ Review
- April 14, 2018
Google+ Review
- April 14, 2018
Left by Jan J.
DealerRater Review
- April 14, 2018
Left by Juan A.
Thank you for meeting my expectations. Courteous and thorough service were provided. Having a 25 word minimum reply to the survey could possibly deter some from providing feedback.
Google+ Review
- April 12, 2018
Google+ Review
- April 11, 2018
Google+ Review
- April 11, 2018
Facebook - Web Review
- April 11, 2018
Edmunds.com - Service Review
- April 10, 2018
Labor costs exceed cost of service/parts. You should also consider having 1-2 staff stagger start time to 7:45 am. Starting the work time at the same time as customers arrive caused delays & perceptions of disorganization as customer had appts but could not be taken in 5e order of their appts , &...
Google+ Review
- April 10, 2018
Left by Kate P.
Cars.com Review
- April 10, 2018
Very good experience to do the service at the Mercedes Benz Arcadia, the service is efficient, everything is good, except the price is higher than the other dealer and I never get the loaner car over there!!!!
DealerRater Review
- April 10, 2018
Left by James M.
Easy to get an appointment. Michael and staff were attentive to my needs and time. Work was done on time and the price was very fair.
Yelp Review
- April 09, 2018
Been to different MB dealerships and so far this is my fav. Shout out to my rep Scott, HE IS THE MAN! He helped me getting my first MB. Very patient and professional. Everything was done in a timely fashion. I couldn't be happier with my new baby.
Edmunds.com - Service Review
- April 09, 2018
Joe Yu was my Tech Advisorand he was friendly, happy, and such a professoonal. I bought my car here and have had it serviced here for the lifetime of the vehicle. I wouldnt go anywhere else!
Google+ Review
- April 08, 2018
Google+ Review
- April 08, 2018
Cars.com Review
- April 08, 2018
For some reason it was hard to reach my service manager, but once I did everything was great and very efficient!
DealerRater Review
- April 08, 2018
I went to Rusnak Mercedes-Benz of Arcadia last week knowing that I really wanted the GLE 350 I had reviewed. I had an appointment with Denise and she was amazing! She was friendly, very professional and was genuinely enthusiastic to show me all the features the GLE came with. I appreciated that she...
Edmunds.com - Service Review
- April 08, 2018
i love Stacy the service advisor and the service are reliable.
Edmunds.com - Service Review
- April 08, 2018
Excellent checkin and updates during the wait.
Google+ Review
- April 08, 2018
I went to Rusnak Mercedes-Benz of Arcadia last week knowing that I really wanted the GLE 350 I had reviewed. I had an appointment with Denise and she was amazing! She was friendly, very professional and was genuinely enthusiastic to show me all the features the GLE came with. I appreciated that she...
Google+ Review
- April 07, 2018
DealerRater Review
- April 07, 2018
I had a wonderful experience always with Philip Chow and Brian. I just leased my third C300. I could never go to another dealership. I always receive the best service
Google+ Review
- April 07, 2018
Left by Meng L.
DealerRater Review
- April 06, 2018
Left by Sergii S.
I ordered a custom build of 2018 GLC300 from Mercedes Benz of Arcadia after three other Mercedes dealerships (Ontario, Beverly Hills, and Santa Monica) had failed to offer reasonable deals and/or placing a factory order. Mercedes of Arcadia was a pleasure to work with from the very beginning. I...
Google+ Review
- April 06, 2018
Left by Sergii S.
I ordered a custom build of 2018 GLC300 from Mercedes Benz of Arcadia after three other Mercedes dealerships (Ontario, Beverly Hills, and Santa Monica) had failed to offer reasonable deals and/or placing a factory order. Mercedes of Arcadia was a pleasure to work with from the very beginning. I...
Cars.com Review
- April 05, 2018
Left by Anthony S.
Our service was absolutely excellent! I will refer your dealership to friends and family
DealerRater Review
- April 05, 2018
Went to Rusnak Mercedes-Benz of Arcadia last week to check on their 2018 GLC 350e 4matic Plug-in Hybrid. We were hoping to see Randy and luckily, he was there :) Randy immediately called Stephanie Santos to assist us. Upon meeting Stephanie, you'll immediately feel her warm, friendly, and...
Edmunds.com - Service Review
- April 05, 2018
I needed to have my E400 receive a Level B Service. Once again,I called Michael Tone regarding an appointment and he handled everything exceedingly well: Time (drop-off and pick-up, service provided, paperwork, and answers to my questions.) I was once again quite pleased with the entire process.
Google+ Review
- April 04, 2018
Google+ Review
- April 04, 2018
Google+ Review
- April 04, 2018
Left by Linda K.
Cars.com Review
- April 04, 2018
great service no complaints............I don't like being forced to leave a narrative on voluntary rating.....