Facebook Review
- April 26, 2017
My 2017 E 300 first service with Mike Tone was pleasant. Mr. Tone is the best~~~ Thanks for a wonderful services.
Great Service
- April 23, 2017
Made the appointment and service was completed in a timely manner. Thanks to Mercedes Benz of Arcadia.
Outstanding service at Rusnak!
- April 23, 2017
My sales person was extremely helpful and went out of his way to make sure I selected the exact car that would make me feel comfortable. I couldn't make up my mind between two colors and he patiently waited and gave me time to make my decision. He also helped my family select a 2nd car for my...
Always excellent especially with all the cars in the bay...
- April 20, 2017
appt was on time and car was ready earlier than expected....and washed! Nice salespeople to talk to about new models and can't beat the free coffee
N. Cal customer
- April 14, 2017
Thank you Mike Tone for assisting in getting my tire replaced under warranty. It's not the way I saw spending my day but it was quick and painless. Great job!
Facebook Review
- April 14, 2017
EXCELLENT SERVICE, QUICK PAPER, QUICK SERVICE, FRIENDLY ATTITUDE
Friendly staff
- April 13, 2017
I had a great experience at this dealship. People are friendly and helped me right away.
Yelp Review
- April 13, 2017
Rusnak Arcadia Mercedes-Benz has great service. I had Gus Navarro help me out. He was very professional, friendly and helpful. This is the second time I've taken my car in and everything comes out great, and a timely manner. Gus keeps me up-to-date on the status. I would recommend Rusnak Arcadia and...
Yelp Review
- April 13, 2017
I took my car here for service because of Gus Navarro. As long as I have owned a Benz I followed him wherever he we t because of his knowledge, professionalism, and honesty in regards to my car. Im always please with the service he gives and how he handles any given situation. I highly recommend him.
Yelp Review
- April 13, 2017
I have had the pleasure to have my cars serviced here over a number of years. The service dept as a whole and Mike Marsh have been nothing but upstanding, honest and have communicated exceptionally well throughout my trips into the service bay. When I need a shuttle, no problem. If I need a loaner...
Yelp Review
- April 13, 2017
Had to take my car in for service and was helped by Gus Navarro. This guy knew everything about every part of my Mercedes inside and out. He was professional and knowledgeable... which is a nice change of pace from the usual customer service you get at The average car service spot. If you come by...
10k Service on C450
- April 13, 2017
Gus was an amazing service rep and provided all the details of the work done on my car. My car was completed in a timely manner and service was great. Will definitely be coming back for future services.
Google+ Review
- April 12, 2017
Left by Steve M.
Yelp Review
- April 12, 2017
Thank you for Scott Hong to help me got the car for my wife... she so love it...and he really have good service..thank you again
Yelp Review
- April 12, 2017
Mike Marsh, Service and Parts Director provides the best service and exceptional customer service. He is very helpful and pleasant. Excellent experience in this location. He took care of my card.
Repair air conditioning
- April 10, 2017
Fixed the problem as expected
Google+ Review
- April 08, 2017
The service was both prompt and professional. While minor, I would recommend that they eliminate all of the "Rusnak advertising" decals from their courtesy cars. I am a working professional and the comments from clients and other professionals throughout the day was constant, "Gee, let me guess,...
Google+ Review
- April 08, 2017
Great experience. Very happy with our 2015 preowned certified E350. Best salesperson, Khaled.
Service Review
- April 08, 2017
Manager and valets are hard working. The person assigned to check me in did not honor the time of my appointment. I had to wait past appointment time. I felt like he didn't want to be bothered with my concerns. I will request that I not have him next time. The manager made everything right. The...
Excellent Service from my dealer, Mike
- April 08, 2017
My dealer was Mike. He was very informative, professional and went his way to help me with the service of my vehicle. I had a problem with my AC unit and told me to contact my auto insurance for coverage of my vehicle. The insurance pay a portion of the cost. I thankful for Mike's knowledge and...
Google+ Review
- April 07, 2017
Left by Omneya E.
Thank you Stacy!
Google+ Review
- April 07, 2017
Left by Zhongkang X.
best service
- April 07, 2017
I have been taking our family vehicles to rusnak arcadia for years. Mr Brian Edwards always takes care of me with prompt scheduling and loaner cars and prompt service turn around time. they are the best.
Google+ Review
- April 03, 2017
Excellent sales representative Tyler Baldwin. Excellent sales manager Willie Chia. The only Mercedez dealership within 100 miles that had what we were looking for. They answered all the concerns and questions thatwe had. Did not spend too much time as usual as when you were buying a car. And the...
Google+ Review
- April 03, 2017
Left by George P.
Google+ Review
- April 03, 2017
Google+ Review
- April 03, 2017
Facebook Review
- April 02, 2017
Left by Quy thien T.
Google+ Review
- April 02, 2017
Left by Seii T.
Google+ Review
- April 01, 2017
Left by Diane H.
I found Mercedes-Benz of Arcadia easy to get to, the service was reasonably fast, and my service sales adviser, Mike Tone, knowledgeable and personable. I will definitely return, whether to have my car serviced, or to look for a new vehicle.
Google+ Review
- April 01, 2017
Left by David M.
Google+ Review
- April 01, 2017
Google+ Review
- April 01, 2017
Mercedes review
- April 01, 2017
Great customer service! We purchased a used vehicle for my dad, and the customer service, follow up and response was excellent.
Google+ Review
- March 31, 2017
Great experience!
My sales is my superstar! Best deal!
- March 31, 2017
My sales Katrin Bassenger got me the deal I wanted and better! She didn't keep going back and forth to negotiate. And thank goodness it didn't take half a day in the dealer to get it all done. I was a happy customer driving home with the new car.
Excellent service
- March 31, 2017
I have had my Mercedes Benz serviced at Rusnak for almost five years with two vehicles both purchase at Rusnak. I have never experienced better service and more caring associates than I have with Rusnak. Always fast and efficient as promised, and always designed for my conveniency- will always...
Yelp Review
- March 31, 2017
I would like to thank Jason Kung for making my trip to the dealership nice and swift. He provided a great amount of helpful information and demonstrated the traits of an excellent salesman. Thanks again!
Another great experience at Rusnak
- March 30, 2017
I just picked up a new C300 from Rusnak. Always reliable, Peter Liew helped me find the next car I needed without a hassle and was very relatable. One of the fastest and easiest dealer experience. Rusnak will remain my go-to auto dealer.
Yelp Review
- March 28, 2017
It was time to trade in the M350 4matic and get an upgrade. Asked for Jon Montgomery again, go see Jon, @JonMBZ if you don't want to waste time and know what you want. I walked out of there with a new AMG GLE43 and once again it took longer for the paperwork and car prep and detailing than it did to...
Yelp Review
- March 28, 2017
My girlfriend and I were looking for a used SLK and came across a listing from Rusnak in Arcadia. Debbra Pound, the Internet Sales Manager, quickly reached out to answer some questions I had. They gave us an amazing deal on the car. We received a better interest rate than we thought we would get. We...
Google+ Review
- March 26, 2017
Just bought a new car in Rusnak Arcadia. They rebuilt/expanded the location with a large and glamorous show room. Got the best customer experience from Phillip Yang. He is a nice, energetic, knowledgeable guy. He helped me to choose a vehicle and negotiated with the manager patiently. Will...
Brakes & mis
- March 26, 2017
My service writer Gus was great.. Gus & Mike Marsh were kind, polite & professional Nothing was left out..
PJ Nan
- March 26, 2017
We like to deal with PJ Nan he is very effecient and thoughtful we will continue to purchase with him.
Facebook Review
- March 25, 2017