Google Review
- March 22, 2019
Left by Lily S.
The best experience for buying car ever !
Google Review
- March 20, 2019
The best dealership! billy Kwan made my experience super fast and easy. Go to Rusnak for all your Mercedes needs.
Google Review
- March 18, 2019
Left by Aaron L.
Google Review
- March 17, 2019
Yelp Review
- March 17, 2019
Just bought a car from Andrei Kokhno the internet sales manager and it was an absolutely great experience. We found the car I told him the price I wanted and everything else was effortless after that. He was a great guy to talk to as well just an overall great experience. Definitely coming back to...
Edmunds.com - Service Review
- March 16, 2019
My service advisor , Yohan Chen , is the best there is. . He is courteous, knowledgeable, prompt and he explains everything in detail. I am very happy with this experience with Rusnak Arcadia.
DealerRater Review
- March 16, 2019
Mr pj nan is a very nice person with good patient, so helpful, definitely recommend this guy, thanks to him a lot, i would come back buy next car
Yelp Review
- March 16, 2019
This review is for maintenance service only. Since 2004, the MB dealerships I've tried on any regular basis are Laguna Niguel, Fletcher Jones (Newport), Downtown LA, and Beverly Hills. My personal favorite is Laguna Niguel. Service was mostly on time, my car worked great, and they gave me a loaner...
Edmunds.com - Service Review
- March 16, 2019
Ive had many service experiences here and usually it is fine but this last time I went in to get my airbags replaced due to a recall. They took me in quickly, gave me a loaner, let me know each day what was going on and when it would be ready. When I arrived, my advisor Joe took the time to talk to...
CarGurus Review
- March 15, 2019
Google Review
- March 14, 2019
Stacy and Joe are the best service providers ever I am very happy with my car care
Google Review
- March 14, 2019
Left by Sylvia T.
Friendly service!
Edmunds.com - Service Review
- March 14, 2019
Joe was really nice and explained everything perfectly. Really happy with the experience.
Google Review
- March 13, 2019
I just got a E63 AMG from billy, he was a great help, good pricing. I will send my friends and family. thanks Billy!
Cars.com Review
- March 13, 2019
I set up this recall check up through my service consultant Mr. Yu He is an excellent consultant And the service department is excellent , too Great Job!
DealerRater Review
- March 13, 2019
Today i went to the dealership to look for a new car, PG recommended something that fits my desire, i have two kids and want to drive sport car but also need to have enough space for the kids. So I got the GLC 300 4 Matic Coupe. It is a sport car SUV. Driven today and feels so comfortable lease...
Edmunds.com - Service Review
- March 13, 2019
The service experience I had encountered at Rusnak in Arcadia was great and professional job. The problem on my car had been taken care plus car wash were awesome! Sincerely,
Edmunds.com - Sales Review
- March 13, 2019
very pleased with the service I received in the purchase of my 2nd Mercedes. They worked as a team to satisfy my needs in this purchase. Joseph was exceptional.
Edmunds.com - Sales Review
- March 13, 2019
Awesome experience, great customer service. Sales was detailed and wonderful.
DealerRater Review
- March 12, 2019
Thank you Kat for assisting my Husband and I with the purchase of our 2014 E350 Sport with all the packages we wanted. We drove all the way from Long Beach and it was worth the drive. This dealership is gorgeous and the team is amazing. It was a late night deal but you have the best attitude and...
Yelp Review
- March 12, 2019
I would to say first off that I am very happy with my new car, GLC 350 e 4 matic, black on black! This experience was unlike many that I've had when I walk into any Mercedes dealerships, especially in comparison to the one in Van Nuys, which I may add is around the corner from where I live. I drove...
Edmunds.com - Service Review
- March 11, 2019
Stacey was so nice to work with, but she called me several hours after completion to inform me that the tech forgot to rotate my tires. She called at 3:30 on Saturday and I returned at 3:45 to have my tires rotated. I know I was a little frustrated, but I know Stacey was embarrassed. She's good.
Google Review
- March 10, 2019
Yelp Review
- March 10, 2019
Two names - Stephanie Santos. I tend to only write reviews on Yelp for experiences that I've genuinely enjoyed. I met Stephanie when I leased my first car in 2016. Not a Sales Agent at that time (or maybe she was just a baby agent) she showed me all of the features - I mean ALL of the features of my...
Google Review
- March 08, 2019
Google Review
- March 08, 2019
Google Review
- March 08, 2019
Left by Mary S.
Google Review
- March 08, 2019
Edmunds.com - Service Review
- March 07, 2019
Joseph Yu is the best advisor Ive met. He is very kind and works so hard everytime.
Google Review
- March 07, 2019
Yelp Review
- March 07, 2019
Fantastic car leasing experience ever. Spending lot of his time for us, Jack is such a friendly person with patience. Got a new car and a friend at a same time. Definitely come here next time.
Edmunds.com - Service Review
- March 07, 2019
From the moment I drove into the designated area, with an immediate welcome from an associate who knew my name and car, to my very efficient and attentive service representative. I couldn't ask for anything more, truly excellent.
Edmunds.com - Service Review
- March 07, 2019
Provided excellent service. Minimal wait, remained flexible for customer request.
Google Review
- March 06, 2019
Edmunds.com - Service Review
- March 05, 2019
I needed to get my Mercedes' ABS unit changed because it was still under warranty, so I called Brian, my service advisor. Brian was able to immediately have me come in and get the unit replaced. Super quick, super efficient, super friendly. Brian is the best!
DealerRater Review
- March 05, 2019
Ming made our car shopping pleasant. I did not feel pressured. Ming listened to our concerns and needs and was direct in addressing them. We got in and out quickly with our new car. Andy explained all the documents in detail and was quick about it. I would definitely come back again for my next MB.
Google Review
- March 03, 2019
Google Review
- March 03, 2019
Left by James J.
Rebecca was very friendly and honest. She provided an open line of communication which I felt my vehicle was in good hands.
Google Review
- March 02, 2019
Left by Lynette S.
Michael Liao was amazing! You need a car he is the man!
Google Review
- March 02, 2019
Google Review
- March 02, 2019
Left by Nichole S.
I had a wonderful experience buying a car at Mercedes Benz of Arcadia because of Denise. Denise was deeply knowledgeable about every car I inquired about. She was professional, easy to talk to, kind, courteous, modest and not pushy as some sales people can be. I genuinely felt she actively listened...
Cars.com Review
- March 02, 2019
Dealer showrooms are nice. My sales man Scott is knowledgeable and whole process was smooth.
Cars.com Review
- March 02, 2019
Great service. I was offered an Uber home. They fixed an issue with my Bluetooth. Im really satisfied with their level of service.
Edmunds.com - Service Review
- March 02, 2019
Perry is a great service advisor and is very accommodating and efficient.
Edmunds.com - Service Review
- March 01, 2019
Nice touch with uber