Edmunds.com - Sales Review
- August 17, 2017
I really enjoyed my car buying experience at Mercedes. Jason took the time to explain all the useful features of my new car and made sure to answer all my questions. Brian was excellent during the finance part. He went through all the line items and explained what each of them are for so there...
Edmunds.com - Service Review
- August 14, 2017
It is a good service experience. Service A is pretty fast and shuttle service is very convenient. I got text message after the service was done. It is very thoughtful and convenient. I will come back to have the service next time.
Google+ Review
- August 13, 2017
Nice people
Google+ Review
- August 12, 2017
Just got my new car from here and I got a GREAT deal
Google+ Review
- August 12, 2017
Google+ Review
- August 11, 2017
Google+ Review
- August 11, 2017
Left by Sandra R.
Google+ Review
- August 11, 2017
Facebook Review
- August 11, 2017
Mike Tone was great. Very nice customer service and satisfaction.
Facebook - Web Review
- August 11, 2017
Google+ Review
- August 10, 2017
Already got my 4th Mercedes Benz from Mercedes-Benz of Rusnak Arcadia. Very pleasant buying experience. Scott Hong was very helpful, friendly and he always offer us a very good deal on all of our Mercedes Benz. I have sent couple friends to get their Mercedes-Benz from Scott and got the good deal as...
Yelp Review
- August 09, 2017
We've been looking for Mercedes Benz since may 27th, until yesterday we had it, Because we found the best seller ever whose name is Kat. She fighting for me, working so hard for me, I love her!
Yelp Review
- August 07, 2017
My fianc just bought a white 2017 C300 here. The car was perfect and the showroom was grand and beautiful. And Alicia Arch helped us through the process. It was so nice. No stress. She made us feel like we were just doing lunch with a friend. The financing was a breeze... my fianc and Joanna...
Cars.com Review
- August 04, 2017
I always find the staff and team there at there best or even Great. Service is always excellent and I always feel right at home when I am there. My personal assistant was great at attending to my needs and answered all my questions. Over all Great service, Great team and of course a Great car...
DealerRater Review
- August 04, 2017
Excellent coustomed service by the sales agent. This my second car purchased st this dealership. The sales agent paid attention to all my needs and was able to order my car within 3 months.
DealerRater Review
- August 04, 2017
Peter was the Abslute best!! He was very accomdating !1 I will recommend all my friends and family to him!1 Thank you Peter Liew
DealerRater Review
- August 04, 2017
I recently bought a new GLC300 from Rusnak Arcadia and the experience from sales & sales manager to finance to instructional walk through and drive off was excellent. I referred a family member a week later and they took even better care of them to earn their business and trust. In all I was very...
Yelp Review
- August 04, 2017
I walked onto the ground's of the Rusnak Mercedes dealership in Arcadia along side my girlfriend in search of happiness in the form of a vehicle. It wasn't long before we heard the voice of what sounded like an angel behind us. As we turned around blocking the sun from our eyes we found ourselves...
Edmunds.com - Service Review
- August 04, 2017
Great job. My annual service work was completed in a few hours at a reasonable cost and I was very pleased with the way everything was handled by my Service Rep. Stacy Lee and her team.
Edmunds.com - Service Review
- August 04, 2017
Good Service. Joe is polite provide detail explanation and good service. He respond to my text immediately. Excellent! I definitely will recommend Arcadia MB dealership to my friends and family.
Google+ Review
- August 02, 2017
I got my new Mercedes from Rusnak Arcadia. Mr. Kalid Gawad got me the car I want at a good deal. He is very helpful and knowledgeable. I will defently recomend to everybody.
Edmunds.com - Service Review
- August 02, 2017
I have always had luxury cars and been to many different dealerships from Lexus to Infiniti. We leased our first Mercedes from Van Nuys not knowing about anything. Within the first month the car had issues and I took it in for service and a friendly advisor helped me. Within two weeks same problem...
Yelp Review
- August 02, 2017
I believe this was one of the most amazing car buying experiences. I called in and was transferred over to Debbie Pound. I spoke with Debbie very briefly while I was at work and she was absolutely amazing! I was sold before deciding on a vehicle. She let me know she will have the specific car that...
Google+ Review
- August 01, 2017
Left by Michelle C.
I was debating which new car to get among the different brands. Phillip Yang showed me all the options I have with my budget. He was very helpful and patient. He thoroughly explained the functions of the cars. He will definitely be my go to sale when I made my decision.
Google+ Review
- August 01, 2017
I got my new Mercedes from Rusnak Arcadia. Mr. Kalid Gawad got me the car I want at a good deal. He is very helpful and knowledgeable. I will defently recomend to everybody.
Cars.com Review
- August 01, 2017
Left by Tania D.
It was good experience overall the person who helped me his name is Mike he was very sweet and helpful they finished their service really quick. Very professional approach
Google+ Review
- July 31, 2017
Very good service and Kartrin Bassenger,Randy sales manager
Google+ Review
- July 31, 2017
Google+ Review
- July 31, 2017
Yelp Review
- July 31, 2017
To begin let's just say this dealership is huge and filled with cars and the choices you have are insane. Secondly, very representative at the dealership helped me out extremely. The place is clean and easy to find. Debbra and Kat were the ones to help me and I couldn't have asked for better people....
Yelp Review
- July 27, 2017
The service, time and attention I received from Debbra and Rebecca So was a stellar performance. I felt like I was more than just a customer, I felt like a VIP. These two were working in tandum and that saves time. Debbra was pacient and Rebecca was knowledgeable about processing the paperwork to...
Edmunds.com - Sales Review
- July 27, 2017
The car acquisition experience was positive on all fronts: interest in car, exploring the cars availability, negotiating the price of the car, the art of the deal, closing of the deal, the education and indoctrination process after purchase.
Yelp Review
- July 26, 2017
This is my first Yelp review. I am very pleased to write this review in acknowledgement of Alicia Arch, the Internet Sales Consultant. From her first response to my online inquiry, to the last moment of the sale, I was impressed by her enthusiasm, patience, willingness to provide information and her...
Facebook Review
- July 26, 2017
Left by Judie W.
Bruce, I got a referral from a friend of mine to Bruce Chang at Rusnak Mercedes-Benz in Arcadia. Bruce was very patient, friendly and professional. He made me feel like every single penny is well-spent to drive a Mercedes. He explained everything very detail, even some questions I might have...
Facebook - Web Review
- July 25, 2017
Left by Judie W.
Bruce, I got a referral from a friend of mine to Bruce Chang at Rusnak Mercedes-Benz in Arcadia. Bruce was very patient, friendly and professional. He made me feel like every single penny is well-spent to drive a Mercedes. He explained everything very detail, even some questions I might have...
Google+ Review
- July 24, 2017
Google+ Review
- July 24, 2017
Very Decent Service!
Edmunds.com - Service Review
- July 24, 2017
Car was serviced accordingly and was ready for the next day pick-up. I was also given a loaner service vehicle which help me worry about going to work the next day. Gus is a terrific service advisor.
Edmunds.com - Service Review
- July 23, 2017
Rusnak and its service department are beyond compare! And Mike Tone is excellent at his job as well. We wouldn't take our Mercedes anywhere else.
Edmunds.com - Service Review
- July 23, 2017
Ophelia is one of the best service reps! I always appreciate her for her honesty and hard work. From the minute I drop my car off to pick up everyone is always so professional and accommodating. I went to another dealer with previous car for years, but can truly say Rusnak Arcadia is one of the...
Edmunds.com - Service Review
- July 22, 2017
very very good. the service manager who helped me was really fantastic, very efficient, and very nice.
Yelp Review
- July 22, 2017
If you ever call in for service ask for jessica p to schedule you. She was super helpful and answered all my questions. I had to replace my tires and she was patient on the phone with me while I look for the model number of my tires. She help order my tires and scheduled me for the next best opening...
Cars.com Review
- July 21, 2017
I gave excellent to Michael Tone service advisor for his service dealing with the clients. He will do his to comfort his customer by looking for a looner car and also to make sure he can get or fix your car on time. In short, he is very helpful with no negative attifude.
Edmunds.com - Sales Review
- July 20, 2017
Everyone, but especially Joseph, made me feel comfortable making this decision. I had been researching different models for almost a year and he added to my knowledge! I ended up buying a CLA 250 based on the value of the car and it suiting my needs better. BTW The dealership is gorgeous! Just...
Yelp Review
- July 19, 2017
5 star VIP treatment, and I hope all Benz owners read this review. My wife and I were on a trip from SF to LA and had our mother-in-law with us. On Memorial Day (3 day weekend Monday) we stopped for a coffee before heading down to Disneyland. Starter went out on our Benz CLS 550 in the parking lot....