Google Review
- March 15, 2019
Left by Justin B.
My wife and I have purchased 3 cars from what was Magerino Ford and recommenced 3 others. This week was the first time Ive had to deal with the new ownership, as my Explorer started acting her age. I was extremely satisfied with the service department, both guys at the desk were extremely friendly...
Google Review
- March 13, 2019
Left by Dennis B.
Excellent Service. Joe the manager and service advisor Roger are 2 of the best in the business.
Google Review
- March 13, 2019
Left by Salvatore M.
Google Review
- March 10, 2019
I purchased a new mustang gt today. The experience from start to finish was as perfect as it could be. My salesman Mike was great. He answered every question I had (Probly to many) with great knowledge and patience. The rest of the team was just as good. Really a great place. I was in and out in...
Google Review
- March 06, 2019
Google Review
- March 05, 2019
Reliable and quality service in a timely fashion. Appointments at a convenient time and friendly service advisors.
Google Review
- March 05, 2019
We had the best experience with Jim at Nielsen Ford! We were looking for something spacious enough for our family but still chic. He spent time test driving vehicle after vehicle until we decided that the Ford Flex was best for us. He knew a lot about each individual car on the lot and really had...
Google Review
- February 22, 2019
Left by Dennis S.
Google Review
- February 17, 2019
I had a major problem with my Ford Escape that I bought from another dealership owned by neilson Ford, Sussex Hyundai and together with Neilson they resoleved my problem within 24 hours of me reporting it to Hyundai, they got me a rental vehicle and solved my problem with the MyKey situation from...
Google Review
- February 15, 2019
I liked them,pretty fair pricing,lots of inventory to pick from,good sales team.
Patricia gives 4.0 star review at Nielsen Ford
- February 13, 2019
Left by Patricia M.
Google Review
- February 12, 2019
Left by Carl S.
Love my new truck. Frankie I. was great with sale. Did everything he could do to get the deal worked out for me and more. Rest of staff was pleasant, helpful, and also did whatever they could to prep the vehicle and instruct how to use everything inside it & out. Would recommend if in the...
Google Review
- February 02, 2019
I had a major problem with my Ford Escape that I bought from another dealership owned by neilson Ford, Sussex Hyundai and together with Neilson they resoleved my problem within 24 hours of me reporting it to Hyundai, they got me a rental vehicle and solved my problem with the MyKey situation from...
Cars.com Review
- January 23, 2019
Eddie Santana was an absolutely fantastic salesman.He was knowledgeable,courteous,very helpful,answered every question we had & was just an all around nice guy.Vinnie was also a great guy to deal with.He worked with my wife Kathy and I to get a deal that we all could live with.We also had a great...
Facebook - Web Review
- January 16, 2019
Bought my 2018 Ford Edge here back in August. Brought it in for its service today and was treated spectacularly. Service was quick and prompt. There was no stalling and no hiding. Everyone was extremely courteous towards me at all times and just felt super comfortable. They even asked how I liked...
Cars.com Review
- January 13, 2019
Recently, I brought my Ford Escape in for servicing at Nielsen Ford located in Sussex County. Everything was done in a timely and efficient matter. I received great customer service. Whenever I had any questions or concerns about anything everything was explained to me thoroughly and honestly. I was...
Cars.com Review
- January 04, 2019
Left by Marie A.
Salesperson Jim and the rest of the staff were very informative and friendly.
Cars.com Review
- December 15, 2018
Very happy with the service dept. They did a very nice timely job and i .got the surprise of being told to go pick out a wreath after the job was done.
Google Review
- December 04, 2018
Google Review
- November 28, 2018
Google Review
- November 28, 2018
Facebook - Web Review
- November 27, 2018
our salesman and service department
Google Review
- November 19, 2018
Great service and friendly people. Louis was an awesome sales rep. He listened to what I wanted and did not pressure me in buying a car. The deal was great and I did not want to turn it down.
Google Review
- November 17, 2018
Left by Jean C.
Best experience ever... They are friendly... They treat you like family... They go out of their to make sure you leave satisfied... Frankie and Mike best salesman ever... Thanks for making a painful purchase so easy...
DealerRater Review
- November 17, 2018
I give 5 stars to Neilson Ford... Best experience I have ever had purchasing a new vehicle that I went back a month later with my daughter... They treat you like family making a painful purchase so smooth and stress free... They make sure you leave with the biggest smile that you tell everyone...
DealerRater Review
- November 14, 2018
My husband and I traded in our older vehicles for newer ones a couple weeks apart. Our salesman Frankie Iadevaia and the finance manager Vito Carenza worked with us to get us the best vehicles and financing within our budgets. We were catered to and treated like family. My husband and I are very...
Facebook - Web Review
- November 14, 2018
Left by Hope M.
They show great customer service any time you walk through the door. I was very happy with the service I have received each time I go there and they make it very customer friendly.
Google Review
- November 06, 2018
Google Review
- November 03, 2018
Google Review
- October 27, 2018
Google Review
- October 27, 2018
I usually dont do reviews but my experience with the people from neilson ford treated me so well I felt like family and with that said I recommended to my best friend, and family members that if they ever wanted to feel like royalty they need to experience purchasing a new vehicle through franky I,...
Google Review
- October 25, 2018
Bought a second new car and everyone is always so helpful, knowledgeable, considerate, and friendly. When I take my cars in for service they are just as nice and helpful too in the service department.
Cars.com Review
- October 25, 2018
Was shown several cars/suv's. Sales rep listened and spoke professionally but humanly. It was my first time buying a ford and overall I was happy with the experience.
Google Review
- October 23, 2018
Google Review
- October 22, 2018
The service team at Nielsen Ford has been truly exceptional with every detail from first communication to completion. I put quite a few miles on my truck and bring it in for all its preventive maintenance and repairs. They always meet or exceed my expectations!
Google Review
- October 17, 2018
Cars.com Review
- October 12, 2018
Left by Glenn S.
Very convenient to make an appointment. Easy in and out service. The Wait room could be improved.
Google Review
- October 03, 2018
Friendly fast customer service
Google Review
- October 02, 2018
Left by Lou S.
Google Review
- October 02, 2018
DealerRater Review
- October 02, 2018
I had a great experience at this dealership,unlike other dealerships.The sales team was absolutely helpful,and accomodating,as It took me time to make descions and my kids were hungry they fed my family.The experience was so delightful 2 friends bought vehicles in the next week.Thank You Frankie...
Google Review
- September 28, 2018
Excellent service
Facebook - Web Review
- September 28, 2018
Google Review
- September 27, 2018
Left by Michael B.
Nielsen Ford took back a lease that was over mileage and worked with me to reduce teh costs and get me in a new Escape in 1 day; exceptional support of a long standing customer!
Google Review
- September 25, 2018