Google+ Review
- June 22, 2017
Left by Joseph A
great service , definitely recommended
Response from the owner Replied: Hi Joseph- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 21, 2017
Left by Kristin Allstadt
Derick was great, kept me updated, checked in, and provided the info I requested. thank you!
Response from the owner Replied: Hi Ms. Allstadt - Thanks for your review. I am glad to hear that Derek Humelsine was able to make your service experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 21, 2017
Left by Alice Lockett
The service provided to me for my B service to my car was as always professional, friendly and detailed.
Response from the owner Replied: Hi Ms. Lockett - Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 21, 2017
Left by Erika Watlington
Professional and pleasant
Response from the owner Replied: Hi Ms. Watlington- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 21, 2017
Left by Howard Hensley
Excellent
Response from the owner Replied: Hi Mr. Hensley - Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Dr. Jawara Lumumba
- June 21, 2017
Left by Dr. Jawara K. Lumumba
I took my car in for B service. It was done expertly and expeditiously. Mr. Burk the dealer representative was very attentive and professional in our interactions. I am appreciative of the consummate customer service that I continue to receive at the dealership
Brian Ackman Replied: Hi Dr. Lumumba- Thanks for your review and kind words toward Garry Burk in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 20, 2017
Left by Michelle Wilson
Response from the owner Replied: Hi Ms. Wilson- At Mercedes-Benz of Arlington we always take care of our customers first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 18, 2017
Left by George Akins, Jr.
Elliotte Brown is simply exceptional!
Response from the owner Replied: Hi Ms. Akins - Thanks for your review and kind words toward Elliott Brown in our Sales Department.. At Mercedes-Benz of Arlington our customers always come first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 16, 2017
Left by Joe Kessler
Great people who guide you through every phase of buying and ownership.
Response from the owner Replied: Hi Mr. Kessler- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and I'm glad to hear that you received the exceptional service that you deserved during your purchase of a new Mercedes-Benz. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 16, 2017
Left by Gerald Sievers
Response from the owner Replied: Hi Mr. Sievers- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 16, 2017
Left by Donya Madison-Thompson
Kitt Cross takes very good care of me.
Response from the owner Replied: Hi Ms. Madison-Thompson - Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and I'm glad to hear that you received the exceptional service that you deserve from Kit Cross. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 16, 2017
Left by James Legg
Wonderful family run dealership!
Response from the owner Replied: Hi Mr. Legg- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and I'm glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 16, 2017
Left by Angie Hammond
Response from the owner Replied: Hi Ms. Hammond- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 14, 2017
Left by Diane Hayes
I ove team and services. That i got.
Response from the owner Replied: Hi Ms. Hayes - Thanks for your review and kind words toward our service team at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 14, 2017
Left by Lariena Matthews
Great and quick service.
Response from the owner Replied: Hi Ms. Matthews- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and I'm glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 14, 2017
Left by John Williams
Response from the owner Replied: Hi Mr. Williams - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Visit review
- June 14, 2017
Left by Owen
Always Great, especially Garry Burke! very responsive,knowledgable
Brian Ackman Replied: Hi Owen- Thanks for your review and kind words toward Garry Burk in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 13, 2017
Left by Alfred Victor
Response from the owner Replied: Hi Mr. Victor - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 12, 2017
Left by A Google User
Thanks for fixing my car. Everything went smooth, my husband took in the car, and he was pleasedand so was I.Thanks again,E Paal
Response from the owner Replied: Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 12, 2017
Left by Kendra Carey
Response from the owner Replied: Hi Ms. Carey- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Last Service Appointment A+
- June 12, 2017
Left by Bruce Cofer
I was extremely pleased with the work and the service I received from my service advisor Mr. Edwin Cortez and Line Service Manager Mr David Bloom. I brought the car in with 2 issues and both were resolved to my satisfaction. Both managers were profesional, helpfull and Nice! This is my 3rd...
Brian Ackman Replied: Hi Mr. Cofer - Thanks for your review and kind words toward Edwin Cortez and David Bloom in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Impressive Service
- June 11, 2017
Left by Matthew Herbert
Service A for my GLC300. My first experience with service at this dealership and it was impressive.
Brian Ackman Replied: Hi Mr. Herbert- Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 11, 2017
Left by Mary Ann Woodson
My recent experience purchasing a 2017 C 300 coupe can be summed up in one word - Perfect! Frank Namin, our salesperson, couldn't have been more helpful, or patient. He showed me a wide selection of MBs, explaining their various options. He worked hard to find a car that was perfect for me. I...
Response from the owner Replied: Hi Ms. Woodson- Thanks for your review and kind words toward Frank Namin as we are proud to have him on our Sales team at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 11, 2017
Left by Rich Rico
Response from the owner Replied: Hi Mr. Rico - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
car owner
- June 10, 2017
Left by CTK
As always, great service from Gary Burke. Definitely recommend!
Brian Ackman Replied: Thanks for your review and kind words toward Garry Burk in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 09, 2017
Left by Rashan Broadnax
Expeditious and easy purchase of my second Benz. Camron, Assistant Retail Manager, is an awesome and well informed liaison with great customer service, followup and attention to detail. I informed him what I wanted, wanted to pay and he worked hard to get me what I wanted. Carl, Senior Business...
Response from the owner Replied: Hi Rashan- Thanks for your review and kind words toward Camron and Carl as we are proud to have them on our Sales team at Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 09, 2017
Left by Khalid Siraj
Excellent service.
Response from the owner Replied: At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 09, 2017
Left by Liz Getachew
Response from the owner Replied: Hi Ms. Getachew- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Service at MB Dealer
- June 09, 2017
Left by Richard Naab
Garry Burk is the best Maint. rep you have in the system !
Brian Ackman Replied: Hi Mr. Naab- Thanks for your review and kind words toward Garry Burk in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 08, 2017
Left by Barbara Kearney
Great!!
Response from the owner Replied: Hi Ms. Kearney- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Excellent overall service
- June 07, 2017
Left by Christine Bradbury
American Service Center in Arlington VA is a top notch dealership. I bought my automobile at this location and have had a 15 year relationship faithfully getting my 2002 MBSW serviced at this facility. Dave Smith was my service advisor for 12 years and then due to a promotion, Donald McNeely is now...
Brian Ackman Replied: Hi Ms. Bradbury- Thanks for your review and kind words toward Dave Smith and Donald McNeely in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 06, 2017
Left by E PAAL
Thanks for fixing my car. Everything went smooth, my husband took in the car, and he was pleasedand so was I.Thanks again,E Paal
Response from the owner Replied: Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 06, 2017
Left by ERICH WILLIAMS
Response from the owner Replied: Hi Mr, Williams - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 06, 2017
Left by Linda Cook
Response from the owner Replied: Hi Ms. Cook - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mr. Carpenter
- June 06, 2017
Left by Darnell Carpenter
The facilities were great and clean. My advisor was kind and responsive. The waiting area had good food and drink. It was a pleasant experience once again.
Brian Ackman Replied: Hi Mr. Carpenter- Thanks for your review and kind words toward Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
3x's A Charm
- June 05, 2017
Left by Mrs Wilson
I Love my New Ride! Thanks Shelton, Mike, Marcus & Eduardo :) I've already given your cards to Family & Friends :) This is my 3rd Purchase with Mr Debraux, so he's now apart of my Family :) I'll see you soon to have my Star installed. Ron
Brian Ackman Replied: Thanks for your review and kind words toward Shelton, Mike, Marcus & Eduardo in our Sales Department as we are proud to have each of them on our team. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 05, 2017
Left by Iris Crenshaw
Very efficient and fast service, especially on a Saturday. Even got a complimentary car wash.Very pleasant and professional staff.
Response from the owner Replied: Hi Ms. Crenshaw- Thanks for your review and kind words toward our staff in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 05, 2017
Left by ramzy logan
Response from the owner Replied: Hi Ramzy- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- June 03, 2017
Left by Valeria Shelia
Truly pleasant experience! Superb customer Service! The sales rep Mr. Gafurov went through every detail quickly without any protraction. The whole crew worked well as a team. And those delicious chocolates and the atmosphere! While we were winding up with one step of purchase, the other step was all...
Response from the owner Replied: Hi Ms. Shelia - Thanks for your review and kind words toward Tim Gafurov as we are proud to have him on our Sales team at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Excellent Car Buying Experience!
- June 02, 2017
Left by Patricia Landis
This is my 2nd purchase from Mercedes Benz of Arlington, it's been a wonderful experience as the first time I purchase was great as well! I just love the way the staff treat you from the time you enter the door of the sells floor, to the time you enter the service center and the special events...
Brian Ackman Replied: Hi Ms. Landis- Thanks for your review and kind words toward our Sales team at Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 31, 2017
Left by Vicky Cox
I was very satisfied with my service at Mercedes-Benz of Arlington. I was in and out in a timely manner and my Service Tech explained clearly what additional services were recommended and required to ensure optimal performance for my vehicle.
Response from the owner Replied: Hi Ms. Cox - Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 31, 2017
Left by chunjing li
Response from the owner Replied: Hi Chunjing- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 31, 2017
Left by jiang ye
Response from the owner Replied: Hi Jiang - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 31, 2017
Left by Betsy Piscopo
Response from the owner Replied: Hi Ms. Piscopo- Thanks for your rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Spring clinic
- May 30, 2017
Left by Mary
Attentive service, easy check in, everyone with a pleasant attitude
Brian Ackman Replied: Hi Mary- Thanks for your review and kind words toward our Service staff. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 29, 2017
Left by A Google User
I read a lot of reviews that said Omar Siddiq was a great salesman. I have to say thank you to those that gave the reviews because he was awesome! He made the process so easy and went above and beyond to help me. He took his time to teach me about the car since I was using an older model car for...
Response from the owner Replied: Hi Ms. Kwarteng- Thanks for your review and kind words toward Omar Siddiq as we are proud to have him on our Sales team at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 29, 2017
Left by A Google User
First let me say that this dealership is out of the way for me but is worth the extra time to drive out to for one reason; customer service! Whenever I'm there for parts or service, I'm dealing with professionals who show only gratitude and appreciation toward every customer that walks in.Is that...
Response from the owner Replied: Hi Sigue - Thanks for your review and kind words toward our dealership, Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 28, 2017
Left by Juliet Kwarteng
I read a lot of reviews that said Omar Siddiq was a great salesman. I have to say thank you to those that gave the reviews because he was awesome! He made the process so easy and went above and beyond to help me. He took his time to teach me about the car since I was using an older model car for...
Response from the owner Replied: Hi Ms. Kwarteng- Thanks for your review and kind words toward Omar Siddiq as we are proud to have him on our Sales team at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 28, 2017
Left by sigue sputnik
First let me say that this dealership is out of the way for me but is worth the extra time to drive out to for one reason; customer service! Whenever I'm there for parts or service, I'm dealing with professionals who show only gratitude and appreciation toward every customer that walks in.Is that...
Response from the owner Replied: Hi Sigue - Thanks for your review and kind words toward our dealership, Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Repair
- May 28, 2017
Left by GARY SPIVACK
Excellent rapair of emergency breakdown. Did great job
Brian Ackman Replied: Hi Mr. Spivack- Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Engineer
- May 27, 2017
Left by Laith Alchalabi
Very good service, i appreciate the attitude of all the staff in easing my time and effort. Famtastic company and could recommend gor all my friends in future purchased
Brian Ackman Replied: Thanks for your review and kind words toward our staff at Mercedes-Benz of Arlington. We are glad to hear that your service experience was exceptional at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 27, 2017
Left by Sam Hashem
Dealt with the same service adviser for the past 13 years, and he's been knowledgeable, reasonable, prompt and accommodating. The quality of the service work is generally good, and at times has been excellent. There were a couple of times when I had to take the car in for repeated issues, for...
Response from the owner Replied: Hi Mr. Hashem- Thanks for your review. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 25, 2017
Left by Jim White
Response from the owner Replied: Hi Mr. White- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Minister
- May 24, 2017
Left by Rev. T. Boyd
My visit was to their collision center. I was very impressed by the entire process starting with David Hoai who was very helpful and easy to work with and he found ways to make my experience there faster and more efficient than I have ever encountered anywhere else. The quality of their work was...
Brian Ackman Replied: Thanks for your review and kind words toward David Hoai as well as our staff in the Collision Center. We are glad to hear that your experience was exceptional at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 23, 2017
Left by Terrika Hendricks
Response from the owner Replied: Hi Ms. Hendricks- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 23, 2017
Left by Sherlita Boyd
Response from the owner Replied: Hi Ms. Boyd - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 23, 2017
Left by ion spac
Response from the owner Replied: Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 23, 2017
Left by Sergio Reyes
Response from the owner Replied: Hi Mr. Reyes- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Maintenance for my E500
- May 23, 2017
Left by Al Harris
After two consecutive weeks of towing my vehicle into your shop we finally got it right. All appears to be good so far.
Brian Ackman Replied: Thanks for your review. If there are any further issues, please feel free to contact us. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 23, 2017
Left by Donald Johnson
Always pleasant and professional Tim and Michael really went above and beyond to make my experience buying the 300 coupe. So I would recommend anyone that wants to buy a Mercedes they should go to Arlington of Virginia to make they purchase.
Response from the owner Replied: Hi Mr. Johnson- Thanks for your review and kind words toward Tim and Michael in our Sales and Finance Departments. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington when purchasing a new Mercedes-Benz. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 23, 2017
Left by Jacqueline Morra
The Service Department did a great job! Their professionalism is unmatched!
Response from the owner Replied: Hi Ms. Morra- Thanks for your review and kind words toward our Service Department. We are glad to hear that your service experience was exceptional at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 22, 2017
Left by A Google User
The Service Department did a great job! Their professionalism is unmatched!
Response from the owner Replied: Hi Ms. Morra- Thanks for your review and kind words toward our Service Department. We are glad to hear that your service experience was exceptional at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 21, 2017
Left by David Jensen
The drop off on Saturday morning went quickly and smoothly. My service adviser kept me informed of the car's status through the day. My car was scheduled for a regular service as well as a couple of larger repairs. All work was completed by 2:00 pm. My car was waiting in the service lane when I...
Response from the owner Replied: Hi Mr. Jenson- Thanks for your review and kind words toward our Service Department. We are glad to hear that your service experience was exceptional from the beginning to the end at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 21, 2017
Left by Ralph Savarese
I was 100% satisfied. I arrived without an appointment and at every step of the way I received prompt attentive and effective and efficient service. I don't know how it could be improved. Kit Cross is superlative. Triple A+
Response from the owner Replied: Hi Mr. Savarese- Thanks for your review and kind words toward Kit in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 19, 2017
Left by Tony Durham
Response from the owner Replied: Hi Mr. Durham- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 18, 2017
Left by Steven Corley
Best service I've ever had in 47 years of having cars serviced!!#
Response from the owner Replied: Hi Mr. Corley- Thanks for your review. I am glad to hear that your service experience was exceptional at Mercedes-Benz of Arlington. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 18, 2017
Left by Joshua Erlich
Great experience.
Response from the owner Replied: Hi Mr. Erlich- Thanks for your review. I am glad to hear that your service experience was exceptional at Mercedes-Benz of Arlington. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 18, 2017
Left by Caitlin Carey
Response from the owner Replied: Hi Ms. Carey - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 18, 2017
Left by Lil Ayye
Response from the owner Replied: Thanks for your 4 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 18, 2017
Left by Linda McDowell
Response from the owner Replied: Hi Ms. McDowell - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 18, 2017
Left by joseph anderson
Response from the owner Replied: Hi Mr. Anderson - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 18, 2017
Left by Rich Dorvil
Response from the owner Replied: Hi Mr. Dorvil - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
2015 MB SL 500
- May 18, 2017
Left by Hopewell
I recently had my MB SL serviced at American Service Center. The service was top of the line. I felt like a valued customer.
Brian Ackman Replied: Thanks for your review and kind words toward our Service Department. We are glad to hear that your service experience was exceptional at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Unknown
- May 17, 2017
Left by Garry Burk
All of the employees of Mercedes Benz of Arlington are kind and polite to the customer, no matter what department they work in.
Brian Ackman Replied: Thanks for your review and kind words toward our employees at Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Repair Service
- May 16, 2017
Left by BillB
Service Advisor did a great job. Car correctly diadnosed and repaired first time.
Brian Ackman Replied: Hi Bill - Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Car purchase
- May 16, 2017
Left by Larry carver
I bought my leased car. They made it very easy. The process was handled very professional and I was made to feel comfortable during the process
Brian Ackman Replied: Hi Mr. Carver -Thanks for your review and kind words toward our Sales and Finance team at Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
om chhabra
- May 15, 2017
Left by om chhabra
great experience i have bought cars previously from this dealership. the whole process was easy. the sales person was great. service in the past has been excellent
Brian Ackman Replied: Thanks for your review and kind words toward our Sales and Service departments at Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
service
- May 15, 2017
Left by russell katz
Dan Moreau is great to work with. Lender car easy as ever. Thanks for the great service.
Brian Ackman Replied: Hi Mr. Katz- Thanks for your review and kind words toward Dan Moreau in our service department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
review
- May 14, 2017
Left by Maria Pascoe
Nice job. Nice people. Happy. Hope this is enough.
Brian Ackman Replied: Hi Ms. Pascoe- Thanks for your review and kind words toward our staff at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Services
- May 13, 2017
Left by Houida
I am satisfied with the service I got in this dealer as usual , they are the best
Brian Ackman Replied: Thanks for your review and kind words toward our dealership. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Excellent service department
- May 13, 2017
Left by ST of VA
Fantastic dealership/service department. They have handled three of my cars perfectly. My service adviser, Dan Moreau, is kind, conscientious, and on top of my car issues.
Brian Ackman Replied: Thanks for your review and kind words toward our dealership as well as Dan Moreau in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 12, 2017
Left by A Google User
Dan Moreau is an excellent customer service representative who communicates and delivers outstanding service. In fact I have a service invoice for my car serviced by Dan from 2003. My opinion of him today is the same as 2003. He is a professional who repesents the best of what I have expected from...
Response from the owner Replied: Hi Mr. Burton- Thanks for your review and kind words toward Dan Moreau as we are very proud to have him on our Mercedes-Benz of Arlington team. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Recent service to repair power window...
- May 12, 2017
Left by Michael Grenn
Hugh McGuire did a great job managing the repair and working with my extended warranty provider Continental to cover the repair cost. I really appreciate the quality of service.
Brian Ackman Replied: Hi Mr. Grenn- Thanks for your review and kind words toward Hugh McGuire in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 11, 2017
Left by Paul Piscopo
Response from the owner Replied: Hi Mr. Piscopo- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 11, 2017
Left by Amy
This was my first time with you and I will be coming back. The service was outstanding. Edwin was incredibly helpful, knowledgeable and all around awesome. My rental was convenient and a great way to test out a newer model of the c300.
Response from the owner Replied: Hi Amy - Thanks for your review. I am glad to hear that Edwin was able to make your service experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
S550 Scheduled Maintenance
- May 11, 2017
Left by Paul Piscopo
Mercedes Benz of Arlington did an excellent job...as usual!!
Brian Ackman Replied: Hi Mr. Piscopo- Thanks for your review and kind words toward our dealership. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
manager
- May 09, 2017
Left by mr. x
excellent. This the 3rd time you have asked me for a review by email and phone. This is last one I will answer; future requests will be deleted.
Brian Ackman Replied: We really appreciate you taking the time to complete the review. I'm glad everything was excellent. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Don't understand
- May 09, 2017
Left by Robert Feldgarden
The work was done promptly, and everything is now working well. Absolutely very well satisfied and no complaints
Brian Ackman Replied: Hi Mr. Feldgarden- Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
2014 350E Cabriolet
- May 09, 2017
Left by Joel Zeilerq
Dealing with Omar was a great buying experience. He was totally dedicated to making my experience a great one. The whole process was nice and smooth, from the minute I inquired about the vehicle online to the minute I said goodbye at the dealership and drove my new beauty home.
Brian Ackman Replied: Hi Joel- Thanks for your review and kind words toward Omar Kaker in our Pre-Owned Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
American Service Center- Arlington, VA
- May 06, 2017
Left by Mei-Mei Watts Venners
I will only service my car at American Service Center. Dan Morreau and his team have always been wonderful to work with. Honest, professional, consistent and always keep me informed. You should give him a raise!
Brian Ackman Replied: Thanks for your review and kind words toward our dealership as well as Dan Moreau in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Recent car repairs
- May 05, 2017
Left by Robert
servive was outstanding. Staff is outstanding all work was done and done on time. I am always satisfied with the dealers hip and their professionalism..
Brian Ackman Replied: Hi Robert- Thanks for your review and kind words toward our staff at Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Service at Mercedes-Benz of Arlington
- May 05, 2017
Left by Coleman Bean
Mercedes Benz of Arlington is the best. Have been buying cars and having them serviced here for several decades. Also, Hugh McGuire is the best service rep I have ever had.
Brian Ackman Replied: Hi Mr. Bean- Thanks for your review and kind words toward our dealership as well as Hugh McGuire in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- May 04, 2017
Left by oscar vincent
Response from the owner Replied: Hi Mr. Vincent - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Buying a Car
- May 04, 2017
Left by Joy Yancey
Luke was excellent, very informative and knowledgeable about the car I purchased. He was patient with me and my indecisiveness. One of the best car buying experience I had. The finance manager Mr. Durham was a pleasure to work with. I had a great experience with the dealership.
Brian Ackman Replied: Hi Ms. Yancey - Thanks for your review and kind words toward Luke Berhanu as well as Carl Durham in our Pre-Owned Sales Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
sale rep
- May 04, 2017
Left by Vernon Henderson
Transaction went smooth in purchasing the car. Sale person was great and very knowledge of the vehicle.
Brian Ackman Replied: Hi Mr. Henderson - Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
air bag repair
- May 03, 2017
Left by martin white
Donald is awesome. He always takes great care of me.
Brian Ackman Replied: Hi Mr. White - Thanks for your review and kind words toward Donald McNeely in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
E350 Service
- May 01, 2017
Left by E. Schneiderman
Always a good experience and attention to detail by my Advisor Dan Moreau
Brian Ackman Replied: Thanks for your review and kind words toward Dan Moreau in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
My latest visit.
- April 30, 2017
Left by Susan Flynn
Love the service department. They are always very helpful and explain everything concerning my service.
Brian Ackman Replied: Hi Ms. Flynn -Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
SLK 350 Anti-Theft Warning
- April 29, 2017
Left by Owner of SLK 350
Great job by Hugh McGuire and the American Service Center Team.
Brian Ackman Replied: Thanks for your review and kind words toward Hugh McGuire and our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Mrs. Justine Kingham
- April 28, 2017
Left by JMK
This is the third survey for the same service. The service was very good, but the surveys are becoming intrusive.
Brian Ackman Replied: We do appreciate your feedback and apologize as they do become very intrusive at times. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Yelp Review
- April 27, 2017
Left by Skip C.
I have a great service adviser! Always on top of things, calls or texts me with questions. Recommend this dealership to everyone
Brian A. Replied: Thanks for your review and kind words toward Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great Service
- April 27, 2017
Left by Tamara
David and the rest of the staff are awesome.. great service!
Brian Ackman Replied: Hi Tamara-Thanks for your review and kind words toward David and our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
80,000 mile service visit on GLK350
- April 26, 2017
Left by James Reddig
Always a great experience with Hugh and your service team!
Brian Ackman Replied: Hi Mr. Reddig -Thanks for your review and kind words toward Hugh McGuire in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Solid Job
- April 26, 2017
Left by Daniel
Solid job at repairing my seat and identifying an issue with a tire plus another issue that was under warranty.
Brian Ackman Replied: Hi Daniel - Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Review
- April 25, 2017
Left by Mike Zeigler
Had a great experience with this dealership. I have been going there since 2008 and they always do a great job.
Brian Ackman Replied: Hi Mr. Zeigler- Thanks for your review and kind words toward our dealership. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 24, 2017
Left by Robert Johnson
I decided to lease the Mercedes GLC 300 SUV after leasing 5 Lexus vehicles since 2000. I am ALWAYS very hesitant to go through this process and usually stay as far away from car dealer salespersons as I can. Fortunately, I was AMAZINGLY SURPRISED and PLEASED with my experience at this dealership. ...
Mary James
- April 23, 2017
Left by Mary James
Billy Ray Robinson was my salesman, really great guy easy to talk to. Billy explained everything clearly , very pleasant I would highly recommend my friends to him.
Brian Ackman Replied: Hi Ms. James -Thanks for your review and kind words toward Billy Ray Robinson in our Sales Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 21, 2017
Left by Keith R. Marley
Great place, friendly sales people and outstanding service people
Response from the owner Replied: Hi Mr. Marley - Thanks for your review and kind words toward our Service and Sales Departments. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
great quality, great servoce
- April 21, 2017
Left by JDukes
Always great customer service! Work is done at the time promised and with superb quality. If there is an issue, they communicate respectfully letting the customer what they need to know to make an informed decision.
Brian Ackman Replied: Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 20, 2017
Left by Kim Smith
Service Manager McNeely was very knowledgable, professional & helpful.
Response from the owner Replied: Thanks for your review. I am glad to hear that Donald was able to make your service experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 20, 2017
Left by Peter Kauer
Response from the owner Replied: Hi Mr. Kauer-Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 18, 2017
Left by Johnny Burton
Dan Moreau is an excellent customer service representative who communicates and delivers outstanding service. In fact I have a service invoice for my car serviced by Dan from 2003. My opinion of him today is the same as 2003. He is a professional who repesents the best of what I have expected from...
Response from the owner Replied: Hi Mr. Burton- Thanks for your review and kind words toward Dan Moreau as we are very proud to have him on our Mercedes-Benz of Arlington team. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 18, 2017
Left by Margie
FAST, THOROUGH SERVICE, AND FRIENDLY SERVICEPERSONS
Response from the owner Replied: Hi Margie -Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington our customers always come first and I'm glad to hear you received the exceptional service you deserve at our dealership. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Good experience with Mercedes-Benz of Arlington
- April 18, 2017
Left by Chateau Mangaroo
I had a good experience with Mercedes-Benz. Mr. Geoff Smith was very helpful.
Brian Ackman Replied: Hi Chateau-Thanks for your review and kind words toward Geoff Smith in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
MB E320 (1943)
- April 18, 2017
Left by Manuel Angel Zarate
I requested over the telephone an Appointment to prepare my vehicle for Spring. I made a list mentioning some parts to be checked and verified through the test: Four Wheel Alignment Special; 10,000 Mile Interval Service; multi-Point Vehicle Inspection; Spring Heating & Air Conditioning Special;...
Brian Ackman Replied: Hi Manuel-Thanks for your review and kind words toward Kit Cross as well as Ricardo Badani in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great Service, as always!
- April 17, 2017
Left by Julio Cornejo
Dave Smith and his team are top notch. Would recommend buying and the wonderful service Dept to anyone I know.
Brian Ackman Replied: Hi Mr. Cornejo- Thanks for your review and kind words toward Dave Smith and his service team. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
New front brakes
- April 16, 2017
Left by Kirk
I had to bring my car in to be serviced and had the brakes fixed. I was pleased with the work.
Brian Ackman Replied: Hi Kirk- Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 15, 2017
Left by Wayne Bovier
Response from the owner Replied: Hi Mr. Bovier -Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 15, 2017
Left by Ryan Sturms
Response from the owner Replied: Hi Mr. Sturms -Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Yelp Review
- April 14, 2017
Left by Jessica D.
Thank you thank you and thank you. I wish I would have just came here instead of trying to deal with the Alexandria location. That dealership could take a lesson from they way you all deal with customers and their concerns. Even thought the dealership was booked sold until Monday they were able to...
Brian A. Replied: Hi Jessica -Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 08, 2017
Left by Russ Katz
About 8 weeks ago I walked in to Mercedes of Arlington. As a long time BMW owner this was my first time to a Mercedes dealer. The outside seems a little cramped and cluttered with cars on racks stacked a few high but being in the middle of Arlington and all the construction that didn't bother me....
Response from the owner Replied: Hi Mr. Katz- Thanks for your review and kind words toward Omar Siddiq as we are proud to have him on our Sales team at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 08, 2017
Left by Your PlusOne
Response from the owner Replied: Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Preety Happy with Buying Process (for E43AMG)
- April 06, 2017
Left by SB
I recently bought my 2nd Benz from this dealership and the whole process was quite simple and satisfactory. My special Thanks to J J Car's salesman and Mr Mike the accounts manager who worked with me to give me the best deal .
Brian Ackman Replied: Thanks for your review and kind words toward JJ and Mike. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 05, 2017
Left by Nikki M
Like many others here, Omar Siddiq was wonderful and I would highly recommend him. In my experience, Omar made sure I was able to get the car I wanted, even when it wasn't already on the lot. He understood what was important to me, in terms of options and features, and he made sure to find the...
Response from the owner Replied: Hi Nikki- Thanks for your review and kind words toward Omar Siddiq as we are proud to have him on our Sales team at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 04, 2017
Left by Thilak Gowda
We have had a great experience with Arlington Benz so far. Mr.OMAR SIDDIQ helped us throughout the sales process and also did constant post sales followup to see if we were having good time with new car and everything was fine. This dealership is great place for shopping with good inventory. Staff...
Response from the owner Replied: Hi Thilak- Thanks for your review and kind words toward Omar Siddiq as we are proud to have him on our Sales team at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 04, 2017
Left by Mary Wykle
Excellent service as always. Garry Burk is our outstanding manager.
Response from the owner Replied: Hi Ms. Wykle -Thanks for your review and kind words toward Garry Burk in our service department. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 04, 2017
Left by Emil Mladenov
Response from the owner Replied: Hi Mr. Mladenov-Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 03, 2017
Left by Cecilia Blue
My experience in purchasing my car from Mercedes Benz of Arlington was exceptional from start to finish. Omar Siddiq was my salesman and I would highly recommend him. From the onset he was very knowledgeable about the vehicle I was interested in. I had visited a number dealerships before making...
Response from the owner Replied: Hi Ms. Blue- Thanks for your review and kind words toward Omar Siddiq as we are proud to have him on our Sales team at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 01, 2017
Left by Donna Davis
Can be busy
Response from the owner Replied: Hi Ms . Davis-Thanks for your review. I apologize that we were busy during your visit at Mercedes-Benz of Arlington as our customers always come first. We always try to accommodate our clients with a loaner vehicle as well as set expectations for when your vehicle will be completed. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- April 01, 2017
Left by Mark Sakran
Response from the owner Replied: Hi Mr. Sakran-Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 31, 2017
Left by Al Tyson
Response from the owner Replied: Hi Mr. Tyson-Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Superb Service
- March 31, 2017
Left by Brian Y.
I'm always pleased with MB of Arlington and have been for over 15 years. GREAT service!
Brian Ackman Replied: Hi Brian - Thanks for your review and kind words toward Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Oil change
- March 31, 2017
Left by Morgan
The staff made me feel welcomed. Everyone was polite and courteous.
Brian Ackman Replied: Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 30, 2017
Left by Gail Nittle
Excellent from beginning to end! I've been going to Mercedes-Benz of Arlington for 10 years and haven't been disappointed yet!
Response from the owner Replied: Hi Ms. Nittle- Thanks for your review and kind words towards Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Tom Bogle
- March 30, 2017
Left by Thomas Bogle
Very good service and high quality repair. Like this dealership
Brian Ackman Replied: Hi Mr. Bogle - Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great servce! As usual.
- March 30, 2017
Left by Ish
Great service and good communication from the service advisor.
Brian Ackman Replied: Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 29, 2017
Left by Dania Jolley
Response from the owner Replied: Hi Dania - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 28, 2017
Left by Xie Rainie
Response from the owner Replied: Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Service at Mercedes Benz of Arlington
- March 28, 2017
Left by Wayne Ferguson
I always have my car service at Mercedes Benz of Arlington and my service advisor is Hugh McGuire. He provides first class customer service and very professional. Hugh valuable member and a great asset to Mercedes Benz of Arlington.
Brian Ackman Replied: Hi Mr. Ferguson - Thanks for your review and kind words toward Hugh McGuire in our service department as he is a great asset at Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Customer
- March 28, 2017
Left by MARY E. Chambers
My service agent explain my service needs fully and concise. There were no surprises in the work to be performed as well as the expected costs. My overall experience was very satisfactorily and pleasing. The service area was very clean and orderly. Upon my arrival I was greeted and escorted to...
Brian Ackman Replied: Thanks for your review and kind words toward our service department at Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 27, 2017
Left by Kristina Cook
My husband and I were in the market for a new car, and so we followed up with Omar Siddiq at Mercedes-Benz of Arlington. Omar had sold us five new cars over the past 24 years, and at this point we wouldn't buy a new car without checking with him first. Omar takes the time to learn what you're...
Response from the owner Replied: Hi Ms. Cook- Thanks for your review and kind words toward Omar Siddiq as we are proud to have him on our Sales team at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 25, 2017
Left by The Marshalls
Response from the owner Replied: Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 22, 2017
Left by Lester T Fraser
Response from the owner Replied: Hi Mr. Fraser -Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 22, 2017
Left by Steven Thornton
Response from the owner Replied: Hi Mr. Thornton -Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 20, 2017
Left by Tony Pham
Donald who is my account rep had continuously out performance the service level to the customer
Response from the owner Replied: Hi Mr. Pham- Thanks for your review and kind words toward Donald McNeely in our service department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 20, 2017
Left by stacey bates
My favorite car shop. The service here is B+
Response from the owner Replied: Hi Ms. bates- Thanks for your review and 5 Star rating. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received the excellent service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 18, 2017
Left by The Ninja I Gaming
Response from the owner Replied: Hi Ms. Abendschein- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 18, 2017
Left by Antoine Abisamra
I have always had outstanding experiences with Mercedes of Arlington. Staff are very nice and professional, particularly Dan Morreau. This time the service was way and beyond anyone's expectations. The professionalism, kindness, smile, and support from this team is really exceptional. I told Dan I...
Response from the owner Replied: Hi Mr. Abisamra- Thanks for your review and kind words toward Dan Moreau and our staff at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 18, 2017
Left by Daniel N. Jones
Everything was Excellent. Marvelous Job.
Response from the owner Replied: Hi Mr. Jones- Thanks for your review and 5 Star rating. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received the excellent service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 18, 2017
Left by World wide137
Top Notch Personal Service
Response from the owner Replied: Thanks for your review and 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 18, 2017
Left by Due Tran
Response from the owner Replied: Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Yelp Review
- March 18, 2017
Left by Bill S.
Just went in for an annual safety inspection and went off to the gym nearby. the car was ready and WASHED before I got back, an hour later !
Brian A. Replied: Hi Bill- Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 16, 2017
Left by Stephanie Gast
Response from the owner Replied: Hi Ms. Gast- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes Benz Collision Center Arlington
- March 16, 2017
Left by MacArthur DeShazer
Chris Quinn is one of the best advisors I've encountered during my nearly 40 years of doing business with Mercedes Benz. In handling my recent repairs he was focused, patient, attentive, thorough and very professional. I appreciated very much doing business with him and the collision center overall!!
Brian Ackman Replied: Hi Mr. DeShazer- Thanks for your review and kind words toward Chris Quinn in our Collision Center. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Recent Service Visit
- March 16, 2017
Left by Paula
Their staff is fantastic! Dan Moreau the service Manager is great! He is always very professional, personable and always has a smile. The service techs are always very polite and considerate. Great customer service.
Brian Ackman Replied: Hi Paula- Thanks for your review and kind words toward Dan Moreau and our staff at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 15, 2017
Left by Ahmed Abdelrahim
I love this place and it's the best experience I've had so far in VA. There is no words that will describe how professional the staff is in that dealer. From the leadership to the techs, all go above and beyond all the time. I highly recommend it.
Response from the owner Replied: Hi Mr. Abdelrahim- Thanks for your review and kind words toward our dealership as well as our staff at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 15, 2017
Left by Phil Soucy
I have never had an other-than-excellent experience with the support, maintenance, and repair folks at MB of Arlington. Friendly, professional, correct, efficient and timely. And no, I don't work for them :):)
Response from the owner Replied: Hi Mr. Soucy- Thanks for your review and kind words toward our dealership as well as our staff at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 15, 2017
Left by Calvin Gilreath
Response from the owner Replied: Hi Calvin- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 14, 2017
Left by Alecia Lane
Response from the owner Replied: Hi Ms. Lane - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Battery & Alternator Repair 2017
- March 14, 2017
Left by (Noel) Renee
I have continued to have my vehicle serviced at ASC since the purchase in 2003 (14 Loyal years). Mr. Garry Burk has been my service advisor and has always shown excellent customer service skills. His courteous and professional disposition has made my experiences there worthwhile. I really...
Brian Ackman Replied: Hi Noel-Thanks for your review and kind words toward Garry Burk in our service department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Always Delivers Customer Satisfaction!
- March 14, 2017
Left by Kimberley McGee
I've been coming to MB of Arlington for over 15 years and I've always received excellent customer service. The staff members are always friendly and personable. Donald McNealy is my service advisor and he always keeps it straight with me when comes to the needed repairs for my car. Donald has a...
Brian Ackman Replied: Hi Ms. McGee-Thanks for your review and kind words toward Donald McNeely as well as our staff at Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 13, 2017
Left by Jim Gianforte
I have been a customer since 1974 and am very satisfied.
Response from the owner Replied: Hi Mr. Gianforte- Thanks for your review. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 13, 2017
Left by Mary Sepucha
Response from the owner Replied: Hi Ms. Sepucha- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 12, 2017
Left by Jean Smith
This dealership is a real pleasure to go to! The staff is very efficient and personable!
Response from the owner Replied: Hi Ms. Smith- Thanks for your review and kind words toward our dealership as well as our staff at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 12, 2017
Left by Marcelo Ruiz
Response from the owner Replied: Hi Marcelo- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 12, 2017
Left by A Google User
Most visits to car dealers provoke anxiety. Quite the opposite in this case. Larry Haney is pleasant, easy-going and acts both as an advocate for the buyer & the dealer. he's likeable & understands the car & technology so he explains it well. Marcus obviously worked to provide the best deal...
Response from the owner Replied: Hi Mr. Bernstein - Thanks for your review and kind words toward our Sales and Finance departments at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 12, 2017
Left by A Google User
Dan Monroe and Marvin Wetzel are both outstanding people to work with at your dealership. Having worked with them for many years,I have found them to be a credit to your service and repair departments. I feel fortunate to have ASC to service my Mercedes.
Response from the owner Replied: Hi Mr. Hainke- Thanks for your review and kind words toward Dan Moreau and Marvin Wentzel in our service department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
My visit with Mercedes Benz of Arlington
- March 12, 2017
Left by Timmy Haynes
I was totally satisfied with the service. My service advisor Mr. Donald McNeely is the best.
Brian Ackman Replied: Hi Mr. Haynes -Thanks for your review and kind words toward Donald McNeely in our service department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Awesome environment
- March 12, 2017
Left by Vincent
Great and pleasant environment. Very helpful staff.
Brian Ackman Replied: Hi Vincent -Thanks for your review and kind words toward our staff at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 11, 2017
Left by Nakita Everette
Stellar! As always.....
Response from the owner Replied: Hi Ms. Everette- Thanks for your review and kind words toward our dealership. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 11, 2017
Left by Matt D
Response from the owner Replied: Hi Matt- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
The best in town!
- March 11, 2017
Left by Siripon
The best in town. I've been coming here for more than 12 years.
Brian Ackman Replied: Thanks for your review and kind words toward our dealership. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 10, 2017
Left by Edgardo Cruz
Response from the owner Replied: Hi Edgardo- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 10, 2017
Left by Dana Foster
Response from the owner Replied: Hi Dana- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 10, 2017
Left by Yohannes Woldemariam
Let me start off by saying that I visited two Mercedes service centers for my E350 before I went to Arlington for a simple oil change. The first one was in Alexandria,Va and the moment I got out of my car I walked by a customer who was speaking with an employee explaining that their service was...
Response from the owner Replied: Hi Yohannes- Thanks for your review and kind words toward Diandra in our service department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington and we appreciate you recommending us to others. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 10, 2017
Left by Mildred Bailey
Mr. Donald McNeely provided excellent customer service. As promised, my car was completed on time. Mr. McNeely updated me often regarding my car. As always, thank you Mr. McNeely and Mercedes.
Response from the owner Replied: Hi Ms. Bailey- Thanks for your review and kind words toward Donald McNeely in our service department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
E350BTC Service
- March 10, 2017
Left by dc32017
Kit and MB Arlington are the best! Always the personal touch. Always prompt and reliable. Let me know early about a recommended procedure and were able to get it done for me without needing a return visit. Worked with me and advocated on my behalf to resolve an issue that wasn't a dealership...
Brian Ackman Replied: Thanks for your review and kind words toward Kit Cross in our service department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great Service
- March 09, 2017
Left by GT
This was a state safety inspection and car wash.... Concierge service...Excellent!
Brian Ackman Replied: Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes tire replacement
- March 09, 2017
Left by Mary Ellen Rotondo
Very professional and thorough. Good customer service. The quality of the experience at the Arlington Service department is far better than other service departments in the area.
Brian Ackman Replied: Hi Ms. Rotondo- Thanks for your review and kind words toward our service department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Service
- March 08, 2017
Left by Vivian McCloud
My Service Adviser was Dan Monreau .He is very knowledgeable and courteous. He took time to research my car records and explain to me the upcomming service . my overall experience was good.
Brian Ackman Replied: Hi Ms. McCloud- Thanks for your review and kind words toward Dan Moreau in our service department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 07, 2017
Left by Richard Shields
Best of Class Dealer for Best of Industry Vehicle. 13 cars purchased here. Love em.
Response from the owner Replied: Hi Richard- Thanks for your review and kind words towards Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Ann from Arlington
- March 07, 2017
Left by Ann
American Service Center always takes great care of my car
Brian Ackman Replied: Hi Ann- Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 06, 2017
Left by Sharon Quinn
My vehicle tire caught a fat and had to be tod to the dealership for service
Response from the owner Replied: Hi Ms. Quinn- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 06, 2017
Left by Dan Hunt
Response from the owner Replied: Hi Dan- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 06, 2017
Left by Glenn de Graaf
Response from the owner Replied: Hi Glenn- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 06, 2017
Left by Michael Barnes
Response from the owner Replied: Hi Mr. Barnes- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 06, 2017
Left by LaShawn Wilkerson
Response from the owner Replied: Hi LaShawn- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Service Experience
- March 05, 2017
Left by Robert J
Very customer focused experience with service adviser Hugh McGwire/
Brian Ackman Replied: Hi Robert - Thanks for your review and kind words toward Hugh McGuire in our service department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Mr. W. Bruce Jennings
- March 03, 2017
Left by W. Bruce Jennings
Excellent Salesman. I would recommend Greg Smoak to anyone.
Brian Ackman Replied: Hi Mr. Jennings- Thanks for your review and kind words toward Greg Smoak in our sales department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 02, 2017
Left by Lucas Blanchard
Response from the owner Replied: Hi Mr. Blanchard - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 02, 2017
Left by Rachel Walker
Response from the owner Replied: Hi Ms. Walker- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 02, 2017
Left by ACHU MARTIN KOSHY
Response from the owner Replied: Hi Achu - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 02, 2017
Left by Stephen Paul Mahinka
Excellent, thorough, and courteous service.
Response from the owner Replied: Hi Mr. Mahinka -. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 02, 2017
Left by Jamel Coates
Fast, friendly and professional ....EDWIN CORTEZ knows first class customer service!!! Shelton DeBreaux always takes good care of me and my wife we love the sales and service team at this dealership- first class !!!
Response from the owner Replied: Hi Jamel- Thanks for your review and kind words toward Edwin Cortez in our Service Department as well as Shelton Debraux in our Sales Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 01, 2017
Left by Nana Yankah
Response from the owner Replied: Hi Ms. Yankah - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
outstanding service provided
- March 01, 2017
Left by Sandy
Our service writer made this recall so easy and completed the work in a very timely manner. Excellent job!
Brian Ackman Replied: Hi Sandy- Thanks for your review. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great Customer Service
- February 28, 2017
Left by Nana
I took my car for servicing and Geoff Smith was very helpful.
Brian Ackman Replied: Hi Nana - Thanks for your review and kind words toward Geoff Smith in our service department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 27, 2017
Left by Shelly Solomon Art
Nice helpful/friendly staff, beautiful building and location. Great parking and very nice waiting area for customers.
Response from the owner Replied: Hi Shelly- Thanks for your review and kind words toward our dealership at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
MB of Arlington
- February 26, 2017
Left by Myer XO
They are the best in the business, second to none!
Brian Ackman Replied: Thanks for your review. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Top Notch Service
- February 25, 2017
Left by Michelle L. F.
Great customer service! My representative is very professional and attentive. Timely service and responsive to inquiries!
Brian Ackman Replied: Hi Michelle- Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Service Department experience
- February 24, 2017
Left by Marilyn Maria
I was impressed with their service. There is somebody to greet you when you arrive and help you immediately. My loaner car was waiting for me. My service manager always treats me in a special way and I leave very satisfied.
Brian Ackman Replied: Hi Marilyn- Thanks for your review and kind words toward our service department at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Ms. Maria C. Higgins
- February 23, 2017
Left by Maria C. Higgins
Dan Moreau was responsive to my concerns and my car was returned to me "like new."
Brian Ackman Replied: Hi Ms. Higgins- Thanks for your review and kind words toward Dan Moreau in our Service Department. Dan is a great asset to our service team and we are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Best Mercedes Dealership on the East Coast
- February 23, 2017
Left by Hazel Barret
Mr. Mcneely is truly the best. He is the reason I take my car for service at this location. I was originally going to Silver Spring. I find the entire service staff to be very kind and knowledgeable.
Brian Ackman Replied: Hi Ms. Barret - Thanks for your review and kind words toward Donald McNeely in our Service Department. Donald is a great asset to our service team and we are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 21, 2017
Left by Jonathan Bank
Really excellent. Great service. Kathy Walker went the extra mile to ensure my satisfaction.
Response from the owner Replied: Hi Mr. Bank- Thanks for your review and kind words toward Kathy Walker in our Pre-Owned Department. Kathy is a great asset to our sales team and we are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Awesome experience
- February 19, 2017
Left by Globetrotter Jon
I recently bought a very slightly used Mercedes GLA250 from Mercedes Benz of Arlington and had a super experience. Kathy Walker was knowledgeable, friendly and not even slightly pushy. She let the car sell itself and answered very question I asked. She also was able to admit when she didn't know...
Brian Ackman Replied: Hi Jon - Thanks for your review and kind words toward Kathy walker in our Pre-Owned Department. Kathy is a great asset to our sales team and we are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 16, 2017
Left by Xiao Zhou
Response from the owner Replied: Hi Xiao - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 16, 2017
Left by Ted Kemp
Response from the owner Replied: Hi Mr. Kemp - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 16, 2017
Left by Nicholas Meshew
Response from the owner Replied: Hi Mr. Meshew- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 16, 2017
Left by Karen Harrison
Response from the owner Replied: Hi Ms. Harrison - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 16, 2017
Left by Wanda Walker
Response from the owner Replied: Hi Ms. Walker - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 16, 2017
Left by Ted Card
Edwin Cortez is a great service manager
Response from the owner Replied: Hi Mr. Card - Thanks for your review and kind words toward Edwin Cortez. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Service at American Service Center
- February 16, 2017
Left by Duane Moses
Work done in a timely manner. Good dudes in service department. Looking forward to seeing them next service.
Brian Ackman Replied: Hi Mr. Moses - Thanks for your review and kind words toward our service department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
GLE43 Purchase
- February 16, 2017
Left by Victor Sellier
Excellent ordering, selection, buying, and delivery experience.
Brian Ackman Replied: Hi Mr. Sellier- Thanks for your review and we are glad to hear that you received the exceptional service that you deserve when ordering a new Mercedes-Benz. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
I drive an hour just to get my car serviced here!
- February 15, 2017
Left by SHG
Great service! Geoff and Ann are fantastic and are always eager and available to provide top notch service! I make sure when I need my car serviced that I choose Arlington Mercedes Benz to handle my needs!
Brian Ackman Replied: Thanks for your review and kind words toward Geoff and Ann in our service department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great service
- February 15, 2017
Left by Jermaine johnson
I had a great experience at the service department. Dan took great care of my car and surprised me when he didn't change me for the service to my vehicle. My factory warranty had ran out last year 2016 but I still had extended coverage. To my surprise he didn't even ask about it. He said sense the...
Brian Ackman Replied: Hi Mr. Johnson- Thanks for your review and kind words toward Dan Moreau and our service department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Manager
- February 15, 2017
Left by Dorthea (Dottie) Brown
When visiting the Mercedes Dealership of Arlington, I was treated with dignity, respect, and the utmost customer service from all staff and especially by the Service Manager Mr. Dan Moreau. Mr. Moreau checked to see about service warranties to apply to my repair bill. He understood my needs as a...
Brian Ackman Replied: Hi Ms. Brown- Thanks for your review and kind words toward Dan Moreau and our staff at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes
- February 13, 2017
Left by Rick
Fantastic dealership. Would definitely recommend over other Mercedes dealerships I've dealt with in the area.
Brian Ackman Replied: Hi Rick- Thanks for your review and kind words toward Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great deal at Mercedes Benz of Arlington
- February 12, 2017
Left by Ray Smith
Great dealership and friendly people that work hard to get you a great deal. Hats off to Joe and Mike in finance for finding me a great deal!
Brian Ackman Replied: Hi Mr. Smith - Thanks for your review and kind words toward Joe and Mike in our sales department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Dealer service here is streamlined
- February 11, 2017
Left by Robert S.
I have been buying from this firm and having vehicles services there for 20 years now. They continue to pleasantly surprise me with their streamlined processes.
Brian Ackman Replied: Hi Robert- Thanks for your review. We are glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Car Service
- February 11, 2017
Left by Richard Cummings
The service was excellent. The car is running like new.
Brian Ackman Replied: Hi Mr. Cummings- Thanks for your review. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by victoria palmer
Response from the owner Replied: Hi Ms. Palmer- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by Valasie August
Response from the owner Replied: Hi Ms. August- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by Henry Fadojutimi
Response from the owner Replied: Hi Mr. Fadojutimi- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by Ray Santana
Response from the owner Replied: Hi Mr. Santana - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by Charles Atakora
Response from the owner Replied: Hi Mr. Atakora- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by Karen Meyers
Response from the owner Replied: Hi Ms. Meyers- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by Cheryl Atkinson
Response from the owner Replied: Hi Ms. Atkinson- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by Dennis Martin
Response from the owner Replied: Hi Mr. Martin - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by Delano Smith
Response from the owner Replied: Hi Delano- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by Marti Burk
Response from the owner Replied: Hi Ms. Burk- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by Michael Charles
Response from the owner Replied: Hi Mr. Charles- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by David DeVerteuil
Response from the owner Replied: Hi David - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by Kia T. A.
Response from the owner Replied: Hi Kia - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 09, 2017
Left by darryl watson
Awesome Service
Response from the owner Replied: Hi Mr. Watson - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that your service experience was awesome. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 08, 2017
Left by Karl Boykin
The new car was prepped and ready for pick-up at the prescribed time.
Response from the owner Replied: Hi Mr. Boykin - Thanks for your review. I'm glad to hear that your expectations were met through our Service Department as our clients experience is very important to us. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 07, 2017
Left by Ronald Fizer
Excellent and prompt service. Derek Humelsine is an outstanding representative and very professional.
Response from the owner Replied: Hi Mr. Fizer- Thanks for your review and kind words toward Derek Humelsine in our Service Department as we are very proud to have him on our Mercedes-Benz of Arlington team. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 06, 2017
Left by Bai Dumbuya
My experience with Mercedes of Arlington has also been delightful. The professionalism of the staff particularly Donald McNeely whom I have continue to work with since the first time I had been at the dealership, is remarkable he is very professional with an in-depth knowledge of whatever issue I...
Response from the owner Replied: Hi Bai- Thanks for your review and kind words toward Donald McNeely and our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Car repair service
- February 03, 2017
Left by Makaveli Warner
Keep up the good work... excellent and honest staff
Brian Ackman Replied: Hi Makaveli - Thanks for your review and kind words toward our staff at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Service
- February 03, 2017
Left by Richard
Car was in forState inspection and check of tires.
Brian Ackman Replied: Hi Richard - Thanks for your 5 star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 02, 2017
Left by lori thomas
Bought my first Mercedes from Arlington Mercedes. The process was great! Friendly staff and very knowledgeable. I'm so happy with my purchase and my purchasing experience.
Response from the owner Replied: Hi Ms. Thomas - Thanks for your review and kind words toward our Sales and Finance departments. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great experience
- February 02, 2017
Left by Andrew
Buying experience was very easy- especially given that I live over an hour alway from the dealership. My sales person and the business manager were great to work with. I would buy additional cars from this dealership, and my salesperson.
Brian Ackman Replied: Thanks for your review and kind words toward our Sales and Finance departments. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
"PAIN FREE" BUYING EXPERIENCE
- February 01, 2017
Left by DAVID
NOT ONLY WAS THE PURCHASE OF THE VEHICLE PAINLESS, BUT THE LEVEL OF CUSTOMER SERVICE WAS FLAWLESS FROM THE FINANCE DEPARTMENT TO THE SALESMAN WHO MADE THE DELIVERY AND EXPLAINED THE VEHICLE IN GREAT DETAIL.
Brian Ackman Replied: Thanks for your review and kind words toward our Sales and Finance departments. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Service
- February 01, 2017
Left by Graham Smart
It was a scheduled maintenance but as always the process and outcome was first class. I value Garry's attention to making this as easy as possible
Brian Ackman Replied: Thanks for your review and kind words toward Garry Burk. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 31, 2017
Left by Dick Goodwin
Superb. We have had our cars serviced here for over 10 years and were so satisfied with the service we bought a car. EXCEPTIONAL service.
Response from the owner Replied: Hi Mr. Goodwin - Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Car service
- January 28, 2017
Left by Susanne Joyner
Great service department and service manager This is an imposition to be asked to writer 50 letters Who ever made that dicition must have a athorotaria problem .
Brian Ackman Replied: Thanks for your review and kind words toward our Service Department. We do appreciate your business and taking the time to write a review. Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes-Benz of Arlington
- January 28, 2017
Left by T Shepherd
As usual, I had a fantastic experience with the service I received at my dealership. The employees are warm, professional, and extremely knowledgeable.
Brian Ackman Replied: Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Ms Judith Barnes
- January 28, 2017
Left by Judy Barnes
Always good service from the rep I have been dealing with for over ten years, Dan Moreau. I trust him to tell me what's needed.
Brian Ackman Replied: Hi Ms. Barnes- Thanks for your review and kind words toward Dan Moreau. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Best place to buy Mercedes
- January 28, 2017
Left by Mo
Love servicing my vehicles here. Bought my Mercedes here after shopping around. No pressure
Brian Ackman Replied: Hi Mo- Thanks for your review and kind words toward our Service and Sales Departments. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 28, 2017
Left by Eugene Silva
Prompt service at a fair price
Response from the owner Replied: Hi Mr. Silva- Thanks for your review. We are glad to hear that you received the exceptional service that you deserved. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 26, 2017
Left by Bassam Bohsali
What a fantastic experience purchasing a vehicle from this dealership. We were treated extremely well. Omar Siddiq gave us great service. He let us take our time and helped us select the perfect car for our needs. Mike the sales manager was also very courteous and professional. This is our first MB...
Response from the owner Replied: Hi Bassam- Thanks for your review and your kind words toward Omar and Mike. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service during your purchase experience. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 21, 2017
Left by Steven Jumper
Response from the owner Replied: Hi Mr. Jumper - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 21, 2017
Left by Lauren Morrow
Response from the owner Replied: Hi Ms. Morrow - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 21, 2017
Left by Jomeka Dyer
Response from the owner Replied: Hi Jomeka- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 19, 2017
Left by Bai Dumbuya
My experience with Mercedes of Arlington has also been delightful. The professionalism of the staff particularly Donald McNeely whom I have continue to work with since the first time I had been at the dealership, is remarkable he is very professional with an in-depth knowledge of whatever issue I...
Response from the owner Replied: Hi Bai- Thanks for your review and kind words toward Donald McNeely and our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
New satisfied customer
- January 19, 2017
Left by Davis
Dian was great. She should be considered an assest for your service department.
Brian Ackman Replied: Thanks for your review and kind words toward Diandra in our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Mr robinson
- January 15, 2017
Left by Kent
Donald is my service adviser and he is awesome I would easily buy from this dealer again and refer friends and family in the future
Brian Ackman Replied: Hi Kent- Thanks for your review and kind words toward Donald. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us.! Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 14, 2017
Left by Ainslie Rose
Great service department, I've owned other auto brands and Mercedes is top notch!
Response from the owner Replied: Hi Ainslie- Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us.! Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 14, 2017
Left by Tiffanie Massey
Response from the owner Replied: Hi Ms. Massey - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Arlington Mercedes Benz service
- January 13, 2017
Left by Christoforos Dimitriou
Great people great service great facilities. Can't be more satisfied and happy when you deal with Them. If you are a Mercedes owner don't look elsewhere That's the place you should go.
Brian Ackman Replied: Thanks for your review and kind words toward our Service team. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 12, 2017
Left by Chris Hollingshead
Response from the owner Replied: Hi Chris - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 12, 2017
Left by Samrang Kchao
Response from the owner Replied: Hi Samrang- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes benz of Arlington
- January 11, 2017
Left by Nizjoin Howard
My vist is always pleasant and I'm always pleased with service and my service advisor. My service advisor is wonderful . He makes every visit perfect for me.
Brian Ackman Replied: Hi Nizjoin -Thanks for your review. We are glad to hear that your service advisor was able to provide you the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great Buying Experience
- January 10, 2017
Left by RM
My wife and I had a terrific experience at Mercedes Benz of Arlington. The representative who helped us select our new car was Omar Siddiq. He was excellent. Omar was knowledgeable, helpful, and never pushy. In part, he was one of the reasons we decided to purchase our new car from there. Mike...
Brian Ackman Replied: Thanks for your review and kind words toward Omar in our Sales Department, Mike in Finance as well as our service department. We are glad to hear that your received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 09, 2017
Left by Mark Koppersmith
Response from the owner Replied: Hi Mr. Koppersmith - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 09, 2017
Left by Alan Reyes
Response from the owner Replied: Hi Mr. Reyes - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mister
- January 07, 2017
Left by Jerald P Cohen
Service advisor was first rate. Could not have been a more satisfactory experience.
Brian Ackman Replied: Hi Mr. Cohen -Thanks for your review. We are glad to hear that your service Advisor was able to provide you the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 05, 2017
Left by Jan Vincent Lopez
Response from the owner Replied: Hi Jan- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Heater not Working
- January 04, 2017
Left by RJJ
I was pleased with the service. The car repairs were covered by the extended warranty which I had bought from Mercedes. This, of course, was good. The car does not seem to heat up as fast as it used to, but it does heat up.
Brian Ackman Replied: Thanks for your review. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 03, 2017
Left by Jo Jo
Response from the owner Replied: Hi Jo Jo- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Very satisfied with repair!
- January 03, 2017
Left by Matthew Gaglione
Chris Quinn and David Hoai were just outstanding to work with. The repair was completed as scheduled and work was perfect. Thank you.
Brian Ackman Replied: Hi Mr. Gaglione -Thanks for your review and kind words toward Chris Quinn and David Hoai in our Collision Center. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Best of the Best
- January 03, 2017
Left by Steve I.
Dan Moreau and Marv Wentzel are the best "pit" team in the region - at very least. With their expertise, you can drive your Mercedes with total confidence.
Brian Ackman Replied: Hi Steve -Thanks for your review and kind words toward Dan Moreau and Marvin Wentzel. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
review
- January 03, 2017
Left by j tilelli
Prompt ,efficient and courteous. Facility is professional and well organized ;rental loaner option run professionally.
Brian Ackman Replied: Thanks for your review and kind words toward our service department. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 02, 2017
Left by LP
Response from the owner Replied: Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 01, 2017
Left by Michael Achurra
Response from the owner Replied: Hi Mr. Achurra - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
SERVICE REPAIRS
- January 01, 2017
Left by MARY L. PRICE
THE SERVICE WAS EXCELLANT, I WOULD RECOMMEND YOU TO OTHER PEOPLE. I WAS NOT IN THE PROCESS OF BUYING A NEW OR USED VEHICLE AT THIS TIME.
Brian Ackman Replied: Hi Ms. Price - Thanks for your review and we are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Good customer service
- January 01, 2017
Left by Juio Tan
Overall good service. Car washed and buffed after repair completed. Smelt like new! Satisfied customer.
Brian Ackman Replied: Hi Juio- Thanks for your review and we are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 30, 2016
Left by Lorelle
Response from the owner Replied: Hi Lorelle- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Dec 2016
- December 30, 2016
Left by Dowlen
Donald McNeely is very professional and helpful. Donald makes insightful suggestions.
Brian Ackman Replied: Hi Dowlen- Thanks for your review and kind words toward Donald McNeely. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
A++ great dealership and repair service
- December 30, 2016
Left by SV
Fantastic service. Highly recommend! Kudos to Frank Namin, Dan Moreau and team.
Brian Ackman Replied: Thanks for your review and kind words toward Frank Namin and Dan Moreau. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 29, 2016
Left by Yuncong Yang
Response from the owner Replied: Hi Yuncong- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 29, 2016
Left by Angel Delgado
As always, it is refreshing to know you will be taken care of by Hugh Mcguire.
Response from the owner Replied: Hi Mr. Delgado- Thanks for your review and kind words toward Hugh McGuire. At Mercedes-Benz of Arlington our customers always come first and we are glad to here that your service experience was outstanding. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 29, 2016
Left by Trina Shiffman
Always efficient and professional.
Response from the owner Replied: Hi Ms. Shiffman - Thanks for your review and kind words toward Mercedes-Benz of Arlington as our customers always come first and we are glad to here that your experience was outstanding. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 29, 2016
Left by Ysabel Afzelius
Response from the owner Replied: Hi Ysabel- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Owner
- December 29, 2016
Left by Rodolfo Granados
I am very satisfied with the service of ASC and my service adviser, Garry Burke.
Brian Ackman Replied: Hi Mr. Granados- Thanks for your review and kind words toward Garry Burke. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Yelp Review
- December 29, 2016
Left by Susan M.
I had a great experience purchasing my Mercedes from Mercedes-Benz of Arlington, and a great experience both times I've been in for service. I agree the drop-off can be confusing, but I think I'm getting the hang of it. Thanks!
Google+ Review
- December 26, 2016
Left by Lisa Junior
I love MB of Arlington Service is always 100%
Response from the owner Replied: Thanks for your review and kind words toward our service department. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
GARRY BURK
- December 23, 2016
Left by KEVIN RICHMOND
Great professional work and customer service! Merry Christmas....
Brian Ackman Replied: Hi Jerry- Thanks for your review and kind words toward our service department. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Yelp Review
- December 21, 2016
Left by M C.
First timer: Great service "night" & "day" compared to SilverSpring MB dealer. Stay away from Silver Spring MB dealer service department!!! As for Arlington MB dealer service department, Don McNeely (Service Advisor) was great. He addressed every concern I had with my prior experience at another...
Brian A. Replied: Thanks for your review and kind words toward Donald McNeely. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 20, 2016
Left by Myesha Howard
Response from the owner Replied: Hi Mysha- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 19, 2016
Left by Victor Hugo
Dave Scott and Hugh McGuire continue to provide outstanding service.
Response from the owner Replied: Hi Mr. Hugo- Thanks for your review and kind words toward Scott and Hugh. At Mercedes-Benz of Arlington our customers always come first and we are glad to here that your service experience was outstanding. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 19, 2016
good
Response from the owner Replied: At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 19, 2016
Left by Mysha Howard
Response from the owner Replied: Hi Mysha- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 18, 2016
Left by Dr. James Ridley
Response from the owner Replied: Hi Mr. Ridley- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes Benz Arlington
- December 16, 2016
Left by Jerry C
Excellent Service Department. I have used MB ARLINGTON for about 18 years for 4 different MBs. Great service and great folks. No issues. Thanks.
Brian Ackman Replied: Hi Jerry- Thanks for your review and kind words toward our service department. We are glad to hear that you continue to receive the excellent service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
SUPERB Service department and Service Person!!
- December 15, 2016
Left by Warren
Dan Moreau is THE best thing your dealership has going for it by FAR! A TRUE professional - always honest, up-front, realistic and just a really good asset to your company. He's the reason I haven't bought a BMW yet...
Brian Ackman Replied: Hi Warren-Thanks for your review and kind words toward Dan Moreau. I am glad to hear that your service experiences are always exceptional with Dan as we are proud to have him on our Mercedes-Benz of Arlington's team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Thank Yoy!
- December 15, 2016
Left by Elizabeth in DC
I have always given Mercedes of Arlington excellent ratings, and this time is no exception. While recalibrating my cameras due to a windshield replacement, the Service Center noticed that I had regular maintenance due in two weeks and went ahead and took care of the service, so I didn't have to...
Brian Ackman Replied: Hi Elizabeth- Thanks for your review and kind words toward our dealership and Dan Moreau. We are glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes-Benz repair
- December 15, 2016
Left by BP
My repair was handled quickly while I waited at the body shop. A glass cover over a light on the right front fender had gotten broken. The gentleman got the part from the body shop and installed in while I waited.
Brian Ackman Replied: Thanks for your review. I am glad to hear that your Body Shop experience was exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 14, 2016
Left by Anna-Maria Eftimiadis Mula
Response from the owner Replied: Hi Anna-Maria - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 14, 2016
Left by Matthew Goldstein
Response from the owner Replied: Hi Mr. Goldstein- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Ms. Angela Brown
- December 14, 2016
Left by Angela Brown
The only matter that I have not succeeded is having availability for pick-up upon my return.
Brian Ackman Replied: Hi Ms. Brown -Thanks for your review. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Work done professionally and timely
- December 14, 2016
Left by Ishk Ismael
Work was done as promised in a timely manner. The staff is cordial and took the time to explain the work that need to be done.
Brian Ackman Replied: Hi Ishk-Thanks for your review. I am glad to hear that your service experience was exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Little Things
- December 14, 2016
Left by Matthew Jennings
The service and attention to details is always excellent. Most of all Dan Moreau is always on top of things, familiarity with my vehicle, returns my calls, courteous, knowledgable.
Brian Ackman Replied: Hi Mr. Jennings-Thanks for your review. I am glad to hear that Dan was able to make your service experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 13, 2016
Left by LB Kyle
Efficient and effective, as usual.
Response from the owner Replied: Thanks for your review. We are glad to hear that your experience was exceptional at Mercedes-Benz of Arlington as our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 13, 2016
Left by Adil Alaoui
Response from the owner Replied: Hi Adil- Thanks for your 5 STAR rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Jacqueline Snowden
- December 13, 2016
Left by JACQUELINE SNOWDEN
Care given to provide prepaid service. Was done in a prompt manner. When carpet spots pointed out special care was taken to clean.
Brian Ackman Replied: Hi Ms. Snowden- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 12, 2016
Left by A Google User
What a great dealer... seriously.Every employee at this dealership is friendly, professional, and generally cares about meeting the needs of their clients, or soon-to-be clients. Especially David & Diandra, (Service Manager & Asst Service Manager) - who were both extremely understanding of my...
Response from the owner Replied: Hi Mr. Adams- Thanks for your review and the kind words towards David and Diandra who we are very proud to have on our team. At Mercedes-Benz of Arlington our customers always come first and as a family owned business lead by our GM Ralph we are glad to have you as part of our Mercedes-Benz of Arlington's family. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 09, 2016
Left by William Deegan
Response from the owner Replied: Hi Mr. Deegan- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 09, 2016
Left by Richard Sheffield
Nothing can compare to this dealership!IT IS THE BEST!
Response from the owner Replied: Hi Mr. Sheffield- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Always Appreciative of Excellent Service
- December 08, 2016
Left by Vinson
Great experience...very professional, timely and friendly
Brian Ackman Replied: Hi Vinson- Thanks for your review and kind words toward our staff. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes-Benz of Arlington--A Class Act
- December 08, 2016
Left by Ron O
This dealership does a great job, and the customer service is excellent. Importantly, I don't feel like I get "nickel and dimed" to death--quite the opposite. I feel like I often get a very good deal with their service.
Brian Ackman Replied: Hi Ron- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Not understood
- December 08, 2016
Left by Charles W. Foulke
Excellent in every way. Superior service under guildence of Kit Cross.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Kit was able to make your service experience excellent and exceptional as we are proud to have him on our Mercedes-Benz of Arlington's team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Damage car repair
- December 07, 2016
Left by Gwendolyn Quan
Natalie did a good job informing me about my car. She explain what needed to be done to the car and how long it would take to fix it.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Natalie was able to make your experience exceptional as we are proud to have her on our Mercedes-Benz of Arlington's team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Purchase Experience
- December 06, 2016
Left by D. Stone
I was very satisfied with the service received at the Mercedes-Benz of Arlington dealership.
Brian Ackman Replied: Thanks for your review. We appreciate your business and are glad to hear that everything went well during your purchase experience at Mercedes-Benz of Arlington. Please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 06, 2016
Left by Henry Randle
Response from the owner Replied: Hi Mr. Randle- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 06, 2016
Left by Barry Adams
What a great dealer... seriously.Every employee at this dealership is friendly, professional, and generally cares about meeting the needs of their clients, or soon-to-be clients. Especially David & Diandra, (Service Manager & Asst Service Manager) - who were both extremely understanding of my...
Response from the owner Replied: Hi Mr. Adams- Thanks for your review and the kind words towards David and Diandra who we are very proud to have on our team. At Mercedes-Benz of Arlington our customers always come first and as a family owned business lead by our GM Ralph we are glad to have you as part of our Mercedes-Benz of Arlington's family. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 06, 2016
Left by Edna Horton
Love my Mercedes Benz! i am just trying to do all by myself. I will call and let you know if I don't get it all together soon.Edna Horton Jacobs
Response from the owner Replied: Hi Ms. Horton- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 06, 2016
Left by Rosa Meira-Penna
Top notch service!Billy Ray was very knowledgeable & kind with me.I have been leasing from Mercedes Benz of Tysons since 2000,and was very pleased with the Mercedes Benz of Arlington's Customer Service.
Response from the owner Replied: Thanks for your review. I'm glad to hear that your sales experience with Billy Ray was exceptional as our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Yelp Review
- December 06, 2016
Left by Monica R.
They are fair, helpful and go above and beyond. Wouldn't go anywhere else. Love the free car washes!
Google+ Review
- December 04, 2016
Left by James Ridley
Response from the owner Replied: Hi Mr. Ridley- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 04, 2016
Left by Oz
Response from the owner Replied: Hi Oz- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 04, 2016
Left by Xavier Prens
Response from the owner Replied: Hi Xavier- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes-Benz of Arlington Service Experience
- December 04, 2016
Left by Kirill S.
Have been using this dealership since 2010... and I am still with them!
Brian Ackman Replied: Hi Kirill- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
MB Arlington
- December 04, 2016
Left by Anonymous
Good experience. Not high pressure which was nice.
Brian Ackman Replied: Thanks for your review and the kind words toward our staff. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 03, 2016
Left by Bruce Miller
Very easy and comfortable process. Our sales person was personable, professional and completely focused on our needs. The transaction was fair, low pressure and fast, exactly what I was looking for.
Response from the owner Replied: Hi Mr. Miller- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service during your purchase. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 03, 2016
Left by Vitaly Sahno
Friendly stuff and convenient hours of operation
Response from the owner Replied: Hi Mr. Sahno- Thanks for the kind words toward our staff at Mercedes-Benz of Arlington as our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 03, 2016
Left by Linda Fei
Dan is always there to help. Great service!
Response from the owner Replied: Hi Ms. Fei- Thanks for your review. I am glad to hear that Dan and our Mercedes-Benz of Arlington's team have provided you exceptional service that you deserve. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Repair of E350 Bluetec
- December 03, 2016
Left by R. Gabel
Excellent service, kept me informed about what was wrong with the car, cost of repair, and time it would take to do the work--and they were good to their word!
Brian Ackman Replied: Thanks for your review and kind words toward our service team. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 02, 2016
Left by Raj N
Response from the owner Replied: Hi Raj- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 02, 2016
Left by Iraj Talai
Prompt and perfect service by competent and caring staff was what i experienced. Thank you, especially to Edwin.
Response from the owner Replied: Hi Iraj- Thanks for your review. I am glad to hear that Edwin and our Mercedes-Benz of Arlington's team have provided you exceptional service that you deserve. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 01, 2016
Left by yaritza lorenzo
Response from the owner Replied: Hi Ms. Lorenzo- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
flat tire
- December 01, 2016
Left by Pat M
The service man was quickly there, he exchanged my flat with my spare. When I went to a DC service station the next day to get repaired, he told me that the service man should have told me that the tire needed to be replaced. I had asked the service guy and he just showed me a nail, so I assumed...
Brian Ackman Replied: Thanks for your review. I'm glad to hear that our Roadside technician was able to take care of your flat tire in a timely matter. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Happy Fort Washington GL owner
- December 01, 2016
Left by Milton Hilliard Jr
Kit has been an asset to my car experience. I feel like he wants to deliver superior service ALL the time.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Kit was able to make your service experience amazing and exceptional as we are proud to have him on our Mercedes-Benz of Arlington's team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 30, 2016
Left by Barry Adams
What a great dealer... seriously. Every employee at this dealership is friendly, professional, and generally cares about meeting the needs of their clients, or soon-to-be clients. Especially David & Diandra, (Service Manager & Asst Service Manager) - who were both extremely understanding of my...
Response from the owner Replied: Hi Mr. Adams- Thanks for your review and the kind words towards David and Diandra who we are very proud to have on our team. At Mercedes-Benz of Arlington our customers always come first and as a family owned business lead by our GM Ralph we are glad to have you as part of our Mercedes-Benz of Arlington's family. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 30, 2016
Left by Elena Iliassov
Mercedes in Arlington provides a great service. It is a pleasure to wait for a service in great atmosphere with a cup of coffee and magazine. Quick service and nice people. Thank you.
Response from the owner Replied: Hi Elena- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Minister
- November 30, 2016
Left by Kenneth Jones
Service Representative was courteous, and knowledgeable. Repairs were made appropriately and estimate of time of completion was accurate. Automobile was clean and orderly at completion. Loaner Automobile was made available in a timely manner. Thanks
Brian Ackman Replied: Hi Mr. Jones -Thanks for your review. I am glad to hear that our Service Team was able to make your experience exceptional as our customers always come first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Yelp Review
- November 30, 2016
Left by Barry A.
What a great dealer... seriously.Every employee at this dealership is friendly, professional, and generally cares about meeting the needs of their clients, or soon-to-be clients. Especially David & Diandra, (Service Manager & Asst Service Manager) - who were both extremely understanding of my...
My first visit for service
- November 30, 2016
Left by James T Rorke
My first visit was to add a device to my newly purchased E class vehicle. The entire service process was very well handled and coordinated.
Brian Ackman Replied: Hi Mr. Rorke-Thanks for your review. I am glad to hear that your service experience was exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 29, 2016
Left by Woodrow Washington
Response from the owner Replied: Hi Mr. Washington- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Richard H. Riley- Repair Service for my 2004 ML500
- November 29, 2016
Left by Richard H. Riley
I was very pleased to work with Mr. Edwin Cortez for my recent repairs to my 2004 ML 500 SUV. Edwin was very responsive and helpful. He returned my calls or texts quickly and provided helpful insight into the needed repairs. I felt very confident that the items that Edwin explained to me that...
Brian Ackman Replied: Hi Mr. Riley -Thanks for your review. I am glad to hear that Edwin was able to make your service experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 27, 2016
Left by Richard Perez
Completely professional, fast and convenient. Delivered as promised on time.
Response from the owner Replied: Hi Mr. Perez - Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
The usual on a periodic service visit
- November 27, 2016
Left by JR
I even interacted with the Parts guys for the first time.
Brian Ackman Replied: Hi JR-Thanks for your review. I am glad to hear that our Service and Parts team were able to make your experience exceptional at Mercedes-Benz of Arlington as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Happy
- November 26, 2016
Left by Matt519
We were very happy with the dealership's willingness to work with us to come up with a price that was acceptable on a vehicle with all of the equipment we desired. Krista was kind, understanding and worked to ensure that we were taken care of fully. The process was smooth and hassle free. We will...
Mercedes-Benz of Arlington an American Service Center Company Replied: Thanks for your review. I am glad to hear that Krista was able to make your purchase experience exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Geoff Smith
- November 25, 2016
Left by Curtis Jones
Mr. Geoff Smith really took good care of me, I came in without an appointment and he took me right in. Kept letting me know how long it was going to take for my car to be done. I will be back. Thanks, Curtis
Brian Ackman Replied: Hi Curtis-Thanks for your review. I am glad to hear that Kit was able to make your service experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
MB E550 4MATIC service
- November 24, 2016
Left by B Baker
As a proud first-time MB 2014 E550 4MATIC buyer, I'm happy to feel a part of the MB family, especially Greg Smoak, my salesman and buddy, and Kit Cross, my service guy. Greg invited me to a Navy vs Tulsa football game in Annapolis recently, using tickets from another happy customer, a retired navy...
Brian Ackman Replied: Thanks for your review. We are very proud to have an Admiral as part of our Mercedes-Benz of Arlington's family. I'm glad to hear that Greg and Kit have provided you exceptional service that you deserve. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 23, 2016
Left by Mustafa Kutlu
Response from the owner Replied: Hi Mr. Kutlu - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 23, 2016
Left by Miguel Buddle
Response from the owner Replied: At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 23, 2016
Left by Hilary Barbour
I have always had a positive experience when I've taken my Benz in for servicing. They go the extra mile, so to speak.
Response from the owner Replied: Hi Ms. Barbour- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Service Quality
- November 23, 2016
Left by M. Y. Kenneally
Personable and professional, customer focused with top quality service results.
Brian Ackman Replied: Thanks for your review. I am glad to hear that our service department was able to make your experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 17, 2016
Left by Warren Price
Hugh McGuire has been my service rep for approximately 30 years and that fact alone should speak to how pleased I am with his service. Even during his absences, the other service reps take great care of us. I wouldn't consider going anywhere else.
Response from the owner Replied: Hi Mr. Price -Thanks for your review. I am glad to hear that Hugh has been providing you exceptional service for the past 30 years as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 17, 2016
Left by Donny Scanlon
Great staff and great service. Put on my roof rack for free.
Response from the owner Replied: Hi Mr. Scanlon - Thanks for your review. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 16, 2016
Left by Ben Lek
Edwin is amazing and always ensures my car is taken care of perfectly and quickly!
Response from the owner Replied: Hi Mr. Lek - Thanks for your review. I am glad to hear that Edwin was able to make your service experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 16, 2016
Left by Adnan Mohamed
Response from the owner Replied: At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Excellent Mercedes-Benz service
- November 16, 2016
Left by Cynthia
This was the first time that I met Gary and his customer service was exceptional..
Brian Ackman Replied: Hi Cynthia -Thanks for your review. I am glad to hear that Garry was able to make your service experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 15, 2016
Left by Habib Prince
Response from the owner Replied: At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 15, 2016
Left by Ashley Harding
I love this Mercedes Benz, it is the best in the DMV
Response from the owner Replied: Hi Ms. Harding - Thanks for your review. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 15, 2016
Left by Khalid Siraj
Response from the owner Replied: At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Amazing Customer Service
- November 15, 2016
Left by PJR
My Service advisor Mr. Donald McNeely is a the best advisor in the business. He attention to detail, extremely courteous, and amazing attitude! Great Job Donald! Your are truly amazing!
Brian Ackman Replied: Thanks for your review. I am glad to hear that Donald was able to make your service experience amazing and exceptional as we are proud to have him on our Mercedes-Benz of Arlington's team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
80,000 miles service
- November 15, 2016
Left by J. Ho
Edwin, the person who accepted my order has provided excellent services, not only respond my email promptly, also kept his promise within my timeframe. Car was clean and work properly after a service. Facilities is very comfortable and quite.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Edwin was able to make your service experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Great Experience
- November 15, 2016
Left by Barrett Beaty
Great Experience with Mercedes-Benz of Arlington. Great dealer and customer service is wonderful.
Brian Ackman Replied: Thanks for your review. I am glad to hear that your experience was wonderful at Mercedes-Benz of Arlington as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
SUV owner
- November 14, 2016
Left by Victoria Stack
My representative was extremely accommodating to me regarding schedule. The repair was speedy and I was completely satisfied.
Brian Ackman Replied: Hi Ms. Stack - Thanks for your review. I am glad to hear that our service team was able to make your experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 13, 2016
Left by Paul Rogers
Response from the owner Replied: Hi Mr. Rogers- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 11, 2016
Left by Benjamin Cheshire
Best place in Northern Virginia to purchase your Mercedes, buy and support, American Service Center is the place to go.
Response from the owner Replied: Hi Mr. CHeshire- Thanks for your review. I'm glad to hear that your sales experience at Mercedes-Benz of Arlington (American Service Center) was exceptional as our customers always come first! We appreciate your business as well as your kind words toward our staff. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 11, 2016
Left by Nader Loghmani
Response from the owner Replied: Hi Mr. Loghmani- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
MB of Arlington
- November 11, 2016
Left by Yvonne
Satisfied with customer service and work performed.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was exceptional as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
US Senate Doorkeeper and Author
- November 11, 2016
Left by James Jordan
Hugh Mcquire is my service rep. He and all of the troops on the line have delivered nothing but outstanding service.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Hugh and his team was able to make your service experience outstanding. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 10, 2016
Left by Yoonmee Chang
Response from the owner Replied: Hi Yoonmee - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Feedback
- November 10, 2016
Left by Lenny
Outstanding service. Special praise for Shelton Debraux
Brian Ackman Replied: Hi Lenny- Thanks for your review. I am glad to hear that Shelton was able to make your sales experience outstanding. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 09, 2016
Left by Dorothea Winston
I received exceptional service from a team of professional and service driven staff. I highly recommend Mercedes-Benz of Arlington.
Response from the owner Replied: Hi Ms. Winston - Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was exceptional as our customers always come first! We appreciate your business as well as your kind words toward our staff at Mercedes-Benz of Arlington. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 09, 2016
Left by Tran Nguyen
Response from the owner Replied: Hi Mr. Nguyen- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 08, 2016
Left by antonio owens
Response from the owner Replied: Hi Mr. Owens - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 08, 2016
Left by Nicole Matthews
Response from the owner Replied: Hi Ms. Matthews- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 07, 2016
Left by Rosa Meira-Penna
Top notch service! Billy Ray was very knowledgeable & kind with me. I have been leasing from Mercedes Benz of Tysons since 2000, and was very pleased with the Mercedes Benz of Arlington's Customer Service.
Response from the owner Replied: Thanks for your review. I'm glad to hear that your sales experience with Billy Ray was exceptional as our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 01, 2016
Left by Jacquie Demenezes
Excellent sales consultant Clayton and finance director John
Response from the owner Replied: Thanks for your review. I'm glad to hear that your sales experience with Clayton was exceptional as well as your finance experience with John! We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 01, 2016
Left by Liz Klass
Car was ready when we got there. Easy business tansaction. Informative drive to hear about features. A lot for one time. Will return for refresher course.
Response from the owner Replied: Thanks for your review. I'm glad to hear that your sales experience with Greg was exceptional as our customers always come first! We appreciate your business and when you need that refresher course, Greg will be happy to assist you. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
replaced tires
- October 31, 2016
Left by Ann Belyea
at the Mercedes dealer in Arlington, I always get great service. My service advisor is the best.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was great as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 29, 2016
Left by Ray J
Awesome Dealership, Very friendly and helpful employees. Make an appointment and visit this place, that will make the time in the Dealership very quick. Mechanics are very awesome and full of knowledge. Prices are very fair with quick service turn around.Rental facility is also great. I would...
Response from the owner Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was exceptional as our customers always come first! We appreciate your business as well as your kind words toward our staff at Mercedes-Benz of Arlington. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 29, 2016
Left by Jeffrey
Response from the owner Replied: Hi Jeff - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 23, 2016
Left by Brad Altshuler
Thank you for exceptional service over the life of my 1995 C280. I just purchased a 2011 C300 Sport 4Matic and I know you will keep it running like new! Thank you! I will miss the '95 car!
Response from the owner Replied: Hi Mr. Altshuler -Thanks for your review. It was our pleasure to take care of your 1995 C280 and we look forward to maintaining your 2011 C300 4Matic ! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Car towed into service
- October 22, 2016
Left by DY Wilson
Quick great service , always use them despite moving.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was quick and great as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Satisfied Customer
- October 22, 2016
Left by Dave
Garry Burke provided great customer service and assistance to me!
Brian Ackman Replied: Hi Dave- Thanks for your review. I am glad to hear that Garry was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Exceptional Service Experience-First TimeCustomer
- October 20, 2016
Left by Wanda E. Gill, Ed.D.
As a first time service department customer, I was thrilled to get an appointment quickly and very happy the extensive repairs could be made in one day. The personnel were exceptional in every way and the mechanic went to extra effort to advise me of the faulty tires which I'm replacing on Monday. I...
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was exceptional as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Excellent Service
- October 20, 2016
Left by Philip
Not only was the service completed to perfection, but it also was done very quickly, half a day quicker than promised. As a last item, I asked for interior and exterior detailing. The car, which is 17 years old, looked absolutely new, even under the hood. Unbelievable. And the customer service was...
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was superb and that Hugh and Dave were able to exceed your expectations as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mr. NW
- October 19, 2016
Left by NW
My very first visit to Mercedes Benz of Arlington was indeed a good experience. Everyone was so professional and at the same time personable. Mr. Garry Burk was my service representative and I could not have asked for a more kind, thoughtful professional.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was wonderful as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 18, 2016
Left by Drew Dyer
I dropped the car off for B Service and a rattle and the glove box. While the wait was a bit excessive (nearly 3 hours), both issues were addressed and there were no surprises with the bill.
Response from the owner Replied: Hi Mr. Dyer-Thanks for your review. I'm glad our service team was able to take care of your needs. I apologize that it took longer than expected, for your next visit if needed, we will provide you a loaner vehicle for the day as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 18, 2016
Left by Gilbert Mendoza
Response from the owner Replied: Hi Mr. Mendoza - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 18, 2016
Left by Team Sharp
Response from the owner Replied: Hi Team Sharp - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Transparent
- October 18, 2016
Left by Andrew D
I dropped the car off for B Service and a rattle and the glove box. While the wait was a bit excessive (nearly 3 hours), both issues were addressed and there were no surprises with the bill.
Mercedes-Benz of Arlington an American Service Center Company Replied: Hi Andrew -Thanks for your review. I'm glad our service team was able to take care of your needs. I apologize that it took longer than expected, for your next visit if needed, we will provide you a loaner vehicle for the day as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes Benz Arlington
- October 18, 2016
Left by Carolyn W. Falb
This was my first visit to the dealership to purchase a new tire. All was wonderful - very happy!
Brian Ackman Replied: Hi Ms. Falb-Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was wonderful as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mr. MSN
- October 16, 2016
Left by MSN
Dan my service representative has been great and the service was done in timely manner.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Dan was able to make your service experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 15, 2016
Left by Lonnie Davis
Response from the owner Replied: Hi Lonnie - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Service
- October 15, 2016
Left by Saqib Munir
Jeffrey Balkin is a fantastic person to deal with.
Brian Ackman Replied: Hi Saqib-Thanks for your review. I'm glad to hear that Jeffrey was able to make your service experience at Mercedes-Benz of Arlington outstanding. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 14, 2016
Left by Christopher Eiswerth
Response from the owner Replied: Hi Mr. Eiswerth- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Car Repair
- October 14, 2016
Left by Clay Porter
As always my visit was pleasant and the service was impeccable.
Brian Ackman Replied: Hi Clay-Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was outstanding as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Car Driver
- October 12, 2016
Left by Diane
Excellent! Will recommend to others if someone is interested in having their vehicle serviced.
Brian Ackman Replied: Hi Diane -Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was outstanding as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 11, 2016
Left by Susan Symington
Love MB of Arlington! Best service in the area!
Response from the owner Replied: Thanks for your review. I am glad to hear that our Service team was able to make your service experience exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 11, 2016
Left by kelli Jones
Response from the owner Replied: Hi Ms. Jones- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 11, 2016
Left by Edward Charity, Jr
Response from the owner Replied: Hi Mr. Charity- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 08, 2016
Left by Hamad Alsulayem
Response from the owner Replied: Hi Mr. Alsulayem- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 08, 2016
Left by Dianna Smith
Very pleased with the customer service I experienced.
Response from the owner Replied: Thanks for your review. I am glad to hear that our Service team was able to make your service experience exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 08, 2016
Left by David Ratliff
Response from the owner Replied: Hi Mr. Ratliff - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Outstanding service and trustworthy personnel
- October 08, 2016
Left by Milko Obradovich
Mercedes Benz of Arlington is a real Benz dealer. Outstanding service and trustworthy personnel. No gimmicks.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your experience at Mercedes-Benz of Arlington was outstanding as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 07, 2016
Left by Isiah Pearson
Great experience. Go see Greg Smoke
Response from the owner Replied: Thanks for your review. I am glad to hear that Greg made your purchase experience outstanding. Greg is a great asset to our company and we are pleased to have him on our team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 07, 2016
Left by steven flynn
The Service at Mercedes of Arlington is the best in Northern VA. Highly recommended... I have been to other Mercedes dealerships for service and they do not come close to the level of care Mercedes of Arlington provides. Dave the service manager is first class AAA+++.
Response from the owner Replied: Thanks for your review. I am glad to hear that our Service team was able to make your service experience exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 07, 2016
Left by J S
I have been to a lot of dealerships. This place it top notch. The staff treats you like family. Very professional, knowledgeable, genuine and respectful of your time. Merdeces-Benz should be proud.
Response from the owner Replied: Hi Mr. McGlaughlin- Thanks for your review. We always strive to take care of our clients first and I'm glad to hear our Mercedes-Benz of Arlington staff was able to exceed your expectations. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 06, 2016
Left by Joseph Catanzano
Response from the owner Replied: Hi Mr. Catanzano- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 06, 2016
Left by Geraldine Strickland
Response from the owner Replied: Hi Ms. Strickland- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 06, 2016
Left by Nakita Everette
As always, exceptional service and attentiveness to my needs and my vehicle. Special thanks to Donald McNeely for always going the extra mile in providing outstanding Customer Service! His flexibility and prompt service compliments my busy lifestyle. Thank you Mercedes-Benz of Arlington.
Response from the owner Replied: Hi Ms. Everette- Thanks for your review. I am glad to hear that Donald was able to make your service experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Paul Tchong exemplifies the professionalism of ASC
- October 06, 2016
Left by TK
Sales Rep Paul Tchong and Mark Zetlin continue to exemplify the excellence and professionalism of M-B of Arlington, as does Service Advisor Hugh McGuire.
Mercedes-Benz of Arlington an American Service Center Company Replied: Thanks for your review. I am glad to hear that Paul and Mark were able to make your purchase experience exceptional as we always strive to take care of our customers first. Hugh is a great asset to our service team and he will continue to take care of your service needs. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 05, 2016
Left by Georgina Antakly
Response from the owner Replied: Hi Ms. Antakly- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
American Service Center Service
- October 05, 2016
Left by Brent E.
American Service Center and my service adviser Hugh M. are very,knowledgeable, efficient and helpful. Service was prompt and the car was returned very clean.
Brian Ackman Replied: Hi Brent- Thanks for your review. I am glad to hear that Hugh was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 04, 2016
Left by alex dean
Response from the owner Replied: Hi Mr. Dean- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Excellent Dealership
- October 04, 2016
Left by Alexandria Benz
Excellent service. Only the best. Will recommend to anyone.
Brian Ackman Replied: Thanks for your review. I am glad to hear that our service team was able to make your experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Deal visit
- October 04, 2016
Left by Cris Curtis
Very nice service department, not sure that I would purchase a car though, I asked if someone could help w/ me the "driver assist parking": feature during my past 2 visits, the service person could not answer, I went to sales person, the should know since they sell them. (I was given a demo in...
Brian Ackman Replied: Thanks for your review. I apologize that you were not explained the Driver Assist feature on your vehicle. If you are in the area and would like to have a tutorial of the feature, please see our Service Manager Dave Smith or our Sales Manager Marcus Mignogna as they will have one of our specialists go over that with you. If you would like to speak with them ahead of time, Dave may be reached at 703.284.2438 and Marcus at 703.284.2473. We always want to take care of our clients first. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
SUPERB BUYING EXPERIENCE
- October 03, 2016
Left by Jeff Arrington
Excellent dealership with very knowledgeable and friendly sales staff. Finance Department are equally impressive. This is the 3rd new vehicle I have purchased from this dealership and the experience is always remarkable each time.
Brian Ackman Replied: Hi Mr. Arrington- Thanks for your review. I am glad to hear that our sales and finance team were able to make your purchase experience exceptional. We appreciate your business and continued loyalty to Mercedes-Benz of Arlington. Please feel free to contact us if you have any questions at all. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 02, 2016
Left by Margarita Raygada
Best!
Response from the owner Replied: Hi Ms. Raygada- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 02, 2016
Left by Jeff
Response from the owner Replied: Hi Jeff - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
A Wonderful and Friendly Place to By a Car
- October 02, 2016
Left by Elizabeth Porter
I always travel 30+ miles to come to this dealership. The people are so kind and very informative of the things that they may need to fix or replace on my car. If my car needs to stay another day to complete the service on it, then they supply me with another "loaner" Mercedes to get home. My...
Brian Ackman Replied: Hi Ms. Porter- Thanks for your review. I am glad to hear that Garry continues to provide you the exceptional service that you deserve. We appreciate your business and loyalty to Mercedes-Benz of Arlington. Please feel free to contact us if you have any questions at all. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 01, 2016
Left by Michael Lewis
The service staff at MC of Arlington are always professional and attentive. It is a pleasure doing business there.
Response from the owner Replied: Thanks for your review. I am glad to hear that our Service team was able to make your service experience exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Air Conditioning repair
- October 01, 2016
Left by David Reed
They did great, Hugh Mcguire always takes good care of me.
Brian Ackman Replied: Hi Mr. Reed- Thanks for your review. I am glad to hear that Hugh was able to make your service experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 30, 2016
Left by Tyler McGlaughlin
I have been to a lot of dealerships. This place it top notch. The staff treats you like family. Very professional, knowledgeable, genuine and respectful of your time. Merdeces-Benz should be proud.
Response from the owner Replied: Hi Mr. McGlaughlin- Thanks for your review. We always strive to take care of our clients first and I'm glad to hear our Mercedes-Benz of Arlington staff was able to exceed your expectations. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 30, 2016
Left by Lynne Brooks
Google+ Review
- September 30, 2016
Left by Ernest Witherspoon
My salesman, JT, was awesome! He went above what a salesman normally does regarding how the used vehicles are prepared and the details taken to see that they attain CPO status. You have a valued asset in him; and I love the car!
Response from the owner Replied: Hi Mr. Witherspoon- Thanks for your review. I am glad to hear that JT was able to make your purchase experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 30, 2016
Left by Kim Smith
Service Manager McNeely was very knowledgable, professional & helpful.
Response from the owner Replied: Thanks for your review. I am glad to hear that Donald was able to make your service experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 30, 2016
Left by Tina Itemere
Google+ Review
- September 29, 2016
Left by Dean Adkins
Great dealership
- September 29, 2016
Left by A D Mundy
Great dealership! My service contact is courteous and on the ball. Good communication about progress on my maintenance progress.
Brian Ackman Replied: Hi Mr. Baker- Thanks for your review. Our service team always strives to take care of our clients first and I'm glad to hear they were able to meet your expectations. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 28, 2016
Left by Nakita Everette
As always, exceptional service and attentiveness to my needs and my vehicle. Special thanks to Donald McNeely for always going the extra mile in providing outstanding Customer Service! His flexibility and prompt service compliments my busy lifestyle. Thank you Mercedes-Benz of Arlington.
Response from the owner Replied: Hi Ms. Everette- Thanks for your review. I am glad to hear that Donald was able to make your service experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 28, 2016
Left by Ken Heise
Experience was fine. I do not understand why there have been five follow up inquiries about my experience.
Response from the owner Replied: Thanks for your review and I'm glad that your service was fine. I truly apologize for the numerous follow up calls as our service management team is looking to prevent that from happening in the future. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Service
- September 28, 2016
Left by Author
Really fast service. I was impressed with how quickly I got a loaner and when I returned how quickly it was for me to check-out. Both efficient and effective.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that our Service Team had made your service experience quick and convenient as our main goal is to take care of the customer first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 27, 2016
Left by Michel Russell
Google+ Review
- September 27, 2016
Left by Laura Zaimi
Everyone at Mercedes-Benz of Arlington is professional, caring and ensures every detail of their repairs are performed perfectly and returned to the customer in a timely manner.
Response from the owner Replied: Hi Ms. Zaimi- Thanks for your review. I'm glad to hear that your expectations were met through our Service Department as our clients experience is very important to us. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Great Dealership!
- September 27, 2016
Left by Carl Cecil
Excellent service. I have had my car for a little over a year and the service rep is always trying to provide excellent service.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that our Service Team had made your experience excellent as our main goal is to take care of the customer first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
MB Arlington , Service visit
- September 27, 2016
Left by Pratheep Selvarajah
I had been using tge services of MB Arlington for some time. Amazing Service, great friendly staff, no issues after service, great price and car runs like a brand new. I would be glad to refer to any one. HAPPY CUSTOMER..
Brian Ackman Replied: Thanks for your review. I'm glad to hear that our Service Team had made your experience excellent as our main goal is to take care of the customer first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 26, 2016
Left by Camille Webster
Yelp Review
- September 26, 2016
Left by Lester P.
I brought my 2016 Mercedes GLE 350 from Silver Springs Mercedes, as I did my 2011 ML 350. Let me start by saying the service at Silver Springs sucks so bad. It's always we can't take u now or can u bring it in a few days from now and we are pack and we just can't help u. Not to mention sometimes the...
Excellent service from Dan! Keep it up!
- September 25, 2016
Left by Ridvan Haka
My service advisor is Dan Monreau. He provides excellent customer service and follows up regularly!
Brian Ackman Replied: Hi Ridvan - Thanks for your review. I am glad to hear that Dan was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
My Most Recent Engagement at ASC
- September 25, 2016
Left by Karen Farmer
Dan M is a breathe of fresh air !!! His professionalism rates in a class all by itself and he's a well informed Associate - whose influence impacts your decision to never even consider taking your vehicle anywhere else. Kudos to Dan M - he's the bomb.com !!!
Brian Ackman Replied: Hi Ms. Farmer- Thanks for your review. I am glad to hear that Dan was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 24, 2016
Left by Willie Faconer
Kit Cross is my advisor he always makes my experience a pleasure goes the extra mile to keep a smile on my face and for that reason alone I will always drive a Mercedes Benz.
Response from the owner Replied: Hi Mr. Faconer- Thanks for your review. I am glad to hear that Kit was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Wayne Cyron
- September 24, 2016
Left by Wayne Cyron
The repairs were fine. Took longer than I had hoped but everything was fine.
Brian Ackman Replied: Hi Mr. Cyron- Thanks for your review. I apologize that your service took longer than expected, but I'm glad to hear everything is now working fine. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Sale and Service
- September 24, 2016
Left by Matt Chatell
MercedesBenz of Arlington is a first class operation from sale to service, have purchased 3 vehicles from them and will continue to do so. I always use their service department and would go no where else!
Brian Ackman Replied: Hi Mr. Chatell- Thanks for your review. Our clients experience is very important to us and I'm glad to hear that your vehicle purchases and services have met and exceeded your expectations. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 23, 2016
Left by Lisa L
Kit is a great serviceman I have to great experience with him after Max and Dave left. I has been with Mercedes of Arlington for 12 years now and have many serviceman throughout the years but still Max (former employee) was the best he know my expectation are high. Kit is great person and know...
Response from the owner Replied: Hi Ms. Lieu- Thanks for your review. I am glad to hear that Kit was able to continue your great experience and expectations that you have received through the years at Mercedes-Benz of Arlington. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 19, 2016
Left by Luu Liu
Kit is a great serviceman I have to great experience with him after Max and Dave left. I has been with Mercedes of Arlington for 12 years now and have many serviceman throughout the years but still Max (former employee) was the best he know my expectation are high. Kit is great person and know...
Response from the owner Replied: Hi Ms. Lieu- Thanks for your review. I am glad to hear that Kit was able to continue your great experience and expectations that you have received through the years at Mercedes-Benz of Arlington. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Car Repair at Mercedes-Benz Arlington
- September 18, 2016
Left by Roger Facklam
Always the best service and Free Benz loaner if needed or shuttle to Metro!
Brian Ackman Replied: Hi Mr. Facklam - Thanks for your review. I'm glad to hear that your visit was excellent as our clients experience is very important to us. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 18, 2016
Left by Michael A Monroe, Sr
Gary Burk, He knows how to treat a customer. It was so hassle free, I had to make sure I was still in the DMV.
Response from the owner Replied: Hi Mr. Monoe- Thanks for your review. I am glad to hear that Garry was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Purchase of my 2017 Mercedes e300
- September 17, 2016
Left by Kevin Jackson Jr.
Jerome Tillery's expertise, patience, and overall knowledge of every vehicle at Mercedes is simply unmatched! He showed us multiple automobile options for our desired price range, and saw us all the way through to our ultimate decision! The experience will always be unforgettable for my family and I!
Brian Ackman Replied: Hi Mr. Jackson - Jerome Tillery is a great asset to our Mercedes-Benz of Arlington Sales Team and I'm glad to hear that he was able to make your purchase experience memorable for you and your family. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 14, 2016
Left by Karl Boykin
All work done on time and within prescribed timeframe.
Response from the owner Replied: Hi Mr. Boykin - Thanks for your review. I'm glad to hear that your expectations were met through our Service Department as our clients experience is very important to us. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 14, 2016
Left by Tianze Wu
Google+ Review
- September 14, 2016
Left by Melissa Williams
I love my service provider Hugh! The entire staff at Arlington provide first class service every time I take my car. Great Job guys
Response from the owner Replied: Hi Ms. Williams- Thanks for your review. I am glad to hear that Hugh was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 14, 2016
Left by Randy Napiza
Google+ Review
- September 13, 2016
Left by Ian Cruz
Google+ Review
- September 12, 2016
Left by Lisa Lieu
Kit is a great serviceman I have to great experience with him after Max and Dave left. I has been with Mercedes of Arlington for 12 years now and have many serviceman throughout the years but still Max (former employee) was the best he know my expectation are high. Kit is great person and know...
Response from the owner Replied: Hi Ms. Lieu- Thanks for your review. I am glad to hear that Kit was able to continue your great experience and expectations that you have received through the years at Mercedes-Benz of Arlington. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 12, 2016
Left by Carlos Davila
I agree the dealership is good to me and my car
Response from the owner Replied: Hi Mr. Davila - Thanks for your review. I'm glad to hear that your service visit was excellent as our clients experience is very important to us. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 12, 2016
Left by Shaddy Abdelaal
Hugh McGuire- Personofies Excellence
- September 12, 2016
Left by Florine Evans
Hugh McGuire is the best service advisor we have ever had period. He listens, answers, and addresses all of our concerns and requests and lets us know what is or isn't needed for service to our vehicle. Superior service advisor.
Brian Ackman Replied: Hi Ms. Evans- Thanks for your review. I am glad to hear that Hugh was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
LaDarrell Willis car service
- September 11, 2016
Left by LaDarrell Willis
After I had my car serviced here my car started making a clicking noise when I start it up.
Excellent
- September 11, 2016
Left by Kennedy E350
I was very pleased with the service I received. My service representive is simply outstanding. The customer service provided by Mr. McNeely was absolutely wonderful. I notice the excellent customer service he displayed to his client before me. When he waited on me he provided the same service making...
Mercedes-Benz of Arlington an American Service Center Company Replied: Thanks for your review. I am glad to hear that Donald McNeely was able to make your service experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 10, 2016
Left by Papa Seye
McGuire
- September 10, 2016
Left by PW
Service was excellent as are the waiting facilites
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your visit was excellent as our clients experience is very important to us. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 09, 2016
Left by Zlatica Kraljevic
From the moment I arrived until I picked up the car the service was superb - from my account manager to the person that drove my car to the exit door, and the car looked impeccable. Congrats and keep up the good work!Anonymous
Response from the owner Replied: Hi Ms. Kraljevic- Thanks for your review. I am glad to hear that our service team was able to make your experience a great one as we always strive to take care of our customers first!. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 09, 2016
Left by William Proctor
My most recent service experience at Mercedes Benz of Arlington was very enjoyable. My service adviser was very helpful, kind and courteous as usual. Mr. McGuire was attentive and made sure my many questions were answered and all my concerns were addressed completely.My car was ready as promised,...
Response from the owner Replied: Hi Mr. Proctor - Thanks for your review. I am glad to hear that Hugh McGuire was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
First-class service
- September 09, 2016
Left by PS
Took the car in for a rattle that had developed suddenly where the convertible hardtop met the windshield. They quickly found the offending loose component and tightened it. Problem solved.
Mercedes-Benz of Arlington an American Service Center Company Replied: Thanks for your review. Our clients experience is very important to us and I'm glad to hear that our Service Department was able to resolve your issue immediately. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 08, 2016
Left by Nina Howard
Best Customer Service every
Response from the owner Replied: Hi Ms. Howard- I'm glad to hear you experience with Mercedes-Benz of Arlington went well as we always strive to take care of our clients. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 08, 2016
Left by Kalib Moore
Jim Mahon
- September 08, 2016
Left by James Mahon
Outstanding all around experience! Sales personel and the finance professionals were all excellent and easy to work with. Highly recommend the dealership to anyone looking to purchase a vehicle.
Brian Ackman Replied: Thanks for your review. At Mercedes-Benz of Arlington our clients always come first. I am glad to hear that our Sales Team was able to make your experience memorable. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
OUR 2017 GLA250
- September 08, 2016
Left by Lauretta Ysais
We traded in a 1997 Acura, and it was time to get a more comfortable car. After shopping there was no doubt about it; the MERCEDES GLA250 was the car for my husband ne me!! We had decided to order one with the features we wanted, and when the choice was to go with a 2017, that's what we did. The...
Brian Ackman Replied: Hi Ms. Ysais -Thanks for your review. At Mercedes-Benz of Arlington our clients always come first and I am glad to hear that we were able to make your experience a great one. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Happy Customer
- September 08, 2016
Left by MG
My salesman Paul was very knowledgeable about the 2017 E300. He explained the various options for leasing and did not drag-out the process of working through the details with his manager. My interactions were with my Salesman, the Sales Manager and the Finance Manager. All were pleasant, helpful and...
Brian Ackman Replied: Thanks for your review. At Mercedes-Benz of Arlington our clients always come first. I am glad to hear that Paul and our finance manager were able to make your experience a great one. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Best service adviser in the business
- September 07, 2016
Left by Jake Secor
I get my cars serviced here principally because my service adviser, Hugh McGuire, is one of the most honest and trustworthy service advisers in the business. While the costs of servicing my cars here may not be the lowest available, I sincerely believe that the quality (and reliability) of the...
Brian Ackman Replied: Hi Mr. Secor- Thanks for your review. I am glad to hear that Hugh was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 06, 2016
Left by luyen tran
Google+ Review
- September 06, 2016
Left by Ziad Kabbani
Google+ Review
- September 06, 2016
Left by Cailin West
Chander
- September 06, 2016
Left by Chander
We have been coming here for years and the service is always great.
Brian Ackman Replied: Hi Chandler - Thanks for your review. I'm glad to hear that our Service Team was able to take care of you and that you received the service you deserve when coming to Mercedes-Benz of Arlington. Thanks for your business. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 06, 2016
Left by lynchae mccray
I don't know why it is posting as my daughter but anyway. My experience at Mercedes-Benz of Arlington with Don McNeely as my service advisor is EXCELLENT! He explains everything in details as service, pricing, timing of my car being completed & also resolved a issue I had too. Love the service!...
Response from the owner Replied: Hi Ms. McCray- Thanks for your review. I am glad to hear that Donald was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Not ready to purchase at the present time
- September 06, 2016
Left by Ms Jay Walker
This is the most efficient and up to date dealership that I have ever visit for service in this area . I will always be a client at this dealer ship! I love the service .
Brian Ackman Replied: Hi Ms. Walker- Thanks for your kind words toward our Service Team. We always strive to take care of the customer first here at Mercedes-Benz of Arlington. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 04, 2016
Left by Moe Anthony
Google+ Review
- September 04, 2016
Left by Brian Bell
I take my S500 4 Matic to ASC all the time and I have not had any problems with ASC. Jeffery is by service advisor and he keeps my car running efficiently. My customer experience with ASC has been excellent. Im always telling friends and people that I meet with MBz about my experience with ASC.
Response from the owner Replied: Hi Mr. Bell- Thanks for your review. I am glad to hear that Jeffrey was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 04, 2016
Left by Reham Said
Google+ Review
- September 03, 2016
Left by A Google User
Great service in and out with Dan Moreau!
Response from the owner Replied: Hi Ms. Craig-Henderson - Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that Dan was able to take care of you during your service visit. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
MERCEDES E350 4MATIC
- September 03, 2016
Left by MARY C BIRDWELL
OUTSTANDING PERFORMANCE ON ALL THE WORK THAT WERE PERFORMED ON MY E350 MERCEDES, AND WILL CONTINUE BRINGING MY CAR IN FOR YEARLY MAINTENANCE SERVICE THANKS MRS. MARY C. BIRDWELL
Brian Ackman Replied: Hi Mrs. Birdwell- Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that our Mercedes-Benz of Arlington Team was able to make your visit easy and enjoyable. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 02, 2016
Left by Alfredo Yumping
Great and friendly service!
Google+ Review
- September 02, 2016
Left by Kellina Craig-Henderson
Great service in and out with Dan Moreau!
Response from the owner Replied: Hi Ms. Craig-Henderson - Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that Dan was able to take care of you during your service visit. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Customer service
- September 01, 2016
Left by Sheila
Only issue I have is I was told all the fluids would be topped of however they were not
Brian Ackman Replied: Hi Sheila- Thanks for your review. I apologize that your fluids were not topped off. Please feel free to stop by our service department during business hours and they will be sure to take care of that. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Review of service
- September 01, 2016
Left by Massie
Awesome! I was given a loaner! The technician addressed the problem and there was no out of pocket cost to me! He explained the way that "run Flat" tires worked and the tire was replaced
Brian Ackman Replied: Hi Massie- Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that our Mercedes-Benz of Arlington Team was able to make your visit easy and educational. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Outstanding service
- September 01, 2016
Left by Thomas Utegaard
The visit was perfect. Back-up camera issue was resolved by reloading the software and another problem was handled expertly. Car was cleaner than when we brought it in. Service rep was exceptionally polite, attentive and responsive.
Brian Ackman Replied: Hi Mr. Utegaard- Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that our Mercedes-Benz of Arlington Team was able to make your visit enjoyable and memorable. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 31, 2016
Left by Trap Lord
Google+ Review
- August 31, 2016
Left by Ravel Johnson
Google+ Review
- August 31, 2016
Left by Johanna Arenaza
Maintenance check-up
- August 31, 2016
Left by Harold Hayes Jr
Your maintenance department did an Awesome job! I Love the attention to detail to include the warm and friendly service! Thank you Diandra
Brian Ackman Replied: Hi Mr. Hayes- Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that Diandra was able to make your visit enjoyable and memorable. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Excellent
- August 31, 2016
Left by Charles P
Purchased me vehicle from here and continue to bring it in for service. They do an excellent job from sales to service. JJ is an excellent salesman very professional. Gary Burke excellent in service
Brian Ackman Replied: Hi Charles- Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that JJ and Garry were able to make that happen for you. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mr. McCarthy Council
- August 30, 2016
Left by McCarthy Council
I give this establishment 5 stars because it was one of the most professional & fun places I've dealt with in a long time.... I will be back for sure... Huge Mcquire, is the BEST service advisor I've come across. He contacted me and let me know of everything that was happening with my vehicle....
Brian Ackman Replied: Hi Mr. Council- I'm glad to hear that Hugh was able to make your visit enjoyable as he is a true asset to our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 30, 2016
Left by Yodit Tewelde
Exceptional as always
- August 28, 2016
Left by DCMRider
Great people, wonderful facility and service that never ceases to amaze. Simply the best. Kit Cross is extraordinary and makes service visits stress free and easy.
Mercedes-Benz of Arlington an American Service Center Company Replied: Thanks for your review. Kit is a great asset to our team and I'm glad he was able to provide the excellent service you deserve when you come to Mercedes-Benz of Arlington. If you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553
Google+ Review
- August 27, 2016
Left by Lola Beggs
Google+ Review
- August 27, 2016
Left by Ta-Tanisha Wallace
Google+ Review
- August 26, 2016
Left by Marcia Katz
Ms. S. Bond
- August 25, 2016
Left by S Bond
I always enjoy going 2 this dealership. Everyone is always pleasant even in the morning!
Brian Ackman Replied: Hi Ms. Bond- Thanks for your review. We always make sure our clients are taken care of and I'm glad to hear that our Mercedes-Benz of Arlington Team was able to make your visit enjoyable. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.