Google Review
- May 17, 2019
Left by Troy
I love this dealership. The service is absolutely amazing there.
Response from the owner Replied: Hi Troy- Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 16, 2019
Left by Gabriel Vazquez
I grew up in Brooklyn NY and come from humble beginnings. Everything I've done in my life has been related to service. Service to my friends, service to my family, and service to my country. It's rare in life that I've made any decisions thinking about myself and what makes me happy because what has...
Response from the owner Replied: Hi Gabriel- Thanks for your 5 star review and welcome to our family at Mercedes-Benz of Arlington. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve from both Frank and Mike in our Sales department. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- May 16, 2019
Left by Michael
Went in to have the tires inflated and the car washed. Was told that the car wash didnt operate on Fridays but they brought it back to me washed.
Brian Ackman Replied: Hi Michael - Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 15, 2019
Left by Tu-Son N.
Response from the owner Replied: Hi Tu-Son- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 15, 2019
Left by Winnie Ho
Response from the owner Replied: Hi Winnie- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 15, 2019
Left by Hanibal Mahdi
Response from the owner Replied: Hi Mr. Mahdi- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 15, 2019
Left by Sheline Williams-White
Paul in Parts made it a great experience the rest of the staff seemed to busy trying to be important to really help the customer. This is Mercedes, I really expected better Service especially because its Mercedes. Love the car but the service at this location must catch up. The five stars are for...
Response from the owner Replied: Hi Ms. Williams-White- Thanks for your review and kind words toward Paul in our Parts department. I truly apologize for the experience you received in service and our service manager, Dave Smith would like you to contact him to discuss further so this does not happen again. We do appreciate your business and Dave may be reached at 703.284.2438. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 14, 2019
Left by Anne Collins
Response from the owner Replied: Hi Ms. Collins- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- May 12, 2019
Left by nikhil saxena
mercedez was in good condition some miles were on it and great used car it was a great experience and service was good very helpfull to me bought my first mercedez
Brian Ackman Replied: Hi Nikhil- Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 11, 2019
Left by Adrian Lund
Response from the owner Replied: Hi Adrian- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 11, 2019
Left by Stanley Foshee
Response from the owner Replied: Hi Mr. Foshee- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 11, 2019
Left by David Winkelmann
Response from the owner Replied: Hi Mr. Winkelmann- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 11, 2019
Left by Roger Jeanette Williams
One of the BEST car buying experiences ever. Have driven Lexus vehicles since 1990. Surprised yet THRILLED to get my first NEW MERCEDES ..HIGHLY RECOMMENDED!
Response from the owner Replied: Hi Roger- Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 11, 2019
Left by Ruma Begum
Johnnie was very personable and professional. He genuinely cares about the customer and the level of customer service, from marketing, sales, finance was excellent. The whole process was quick and I left as a very happy customer :)
Response from the owner Replied: Hi Ms. Begum- Thanks for your 5 star review and kind words toward Johnnie Turner in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 11, 2019
Left by Herbert Rutherford
This is the third request Ive received regarding my satisfaction on the recent service on my Car.I was totally satisfied, that willNot change.One request regarding my satisfaction or lack there of should be sufficient, dont you think!Herbert RUTHERFORD
Response from the owner Replied: Hi Mr. Rutherford- Thanks for your 5 star review. I truly apologize for the amount of requests and we do appreciate you taking the time to complete the review. We do appreciate your business and we are glad to hear that your recent service visit was exceptional. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- May 11, 2019
Left by A satisfied customer.
I very much value the consistent dedication and professionalism at this center.
Brian Ackman Replied: Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- May 07, 2019
Left by Patricia Stephenson
My salesman, James Spallo, went way above in his efforts to make this recent purchase, quite pleasant. His attitude was always pleasant, his attire was exquisite , and he made me at ease buying my new car. I came in anxiety, but left feeling quite pleased.
Brian Ackman Replied: Hi Ms. Stephenson- Thanks for your 5 star review and kind words toward James Spallo in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- May 05, 2019
Left by Hassan Abdullah
I really appreciate the advice and sincere concern of Mr. D. Moreau...in the servicing of my Mercedes! He always listen carefully whenever I bring my car in for service and try to explain to him what I think the problem is. I feel truely grateful to have the care and professionalism of Mr. Moreau!
Brian Ackman Replied: Hi Mr. Abdullah- Thanks for your 5 star review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Rick Houser
Response from the owner Replied: Hi Mr. Houser- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Nina Ngo
Response from the owner Replied: Hi Ms. Ngo- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Latricia Smith
Response from the owner Replied: Hi Ms. Smith- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Scott Wilson
Response from the owner Replied: Hi Mr. Wilson- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Denise Stewart
Response from the owner Replied: Hi Ms. Stewart- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Catherine Twimasi
Response from the owner Replied: Hi Ms. Twimasi- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Brett McMonagle
Response from the owner Replied: Hi Mr. McMonagle- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by John May
Response from the owner Replied: Hi Mr. May- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Brian Marriott
Response from the owner Replied: Hi Mr. Marriott- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Jacqueline Ortiz-Ramsay
Dave Bloom is fantastic, and I recommend this place because of his leadership and dedication to delivering great customer service. The shop is fairly fast with servicing cars, and they are typically well coordinated. I had one negative experience in my time here at the shop with one representative,...
Response from the owner Replied: Hi Ms. Ortiz-Tamsay- Thanks for your 5 star review and kind words toward our service lane manager, Dave Bloom. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Melanie Dugdale
Could not have felt more welcome and more taken care of when we purchased our new vehicle. All of our questions were answered and then some. Professional staff that goes over and beyond to make sure you have what you want. James and Clayton made sure that we had the vehicle we wanted and John in...
Response from the owner Replied: Hi Ms. Dugdale- Thanks for your 5 star review and kind words toward Clayton Garrett in our sales department as well as John Monro our Finance Manager. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Deborah Edwards
They are very professional and fast I love my new 2019 Mercedes Benz thank you Paul Tchong.
Response from the owner Replied: Hi Ms. Edwards- Thanks for your 5 star review and kind words toward Paul Tchong in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- May 04, 2019
Left by Millette Tillery
Service was profession and prompt. Staff was great to work with, knowledgeable and courteous.
Response from the owner Replied: Hi Millette- Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- May 04, 2019
Left by A satisfied customer
The buying experience was surprisingly short compared to my Couple of buying experiences at Mercedes. The amount of time spent with finance to purchase my vehicle was short. Less than half the required for past purchases
Brian Ackman Replied: Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Yelp Review
- May 01, 2019
Left by M N.
Superb customer service provided by Haz! Extremely patient, but precisely persistent for a "think on it some more" buyer as myself. Unmatched professionalism and dogged determination to build that golden bridge (buying experience, price point, incentives, and vehicle features) that I could not...
Brian A. Replied: Thanks for your review and kind words toward Haz Hashish in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 28, 2019
Left by DCM
Great service all around. Would not go anywhere ese.
Brian Ackman Replied: Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 28, 2019
Left by Jewel Chen
I bought my car at Mercedes-Benz of Arlington about 6 years ago. The service team has always been exceptional. The entire process from scheduling the service to picking up my car is fast and convenient. The staff is professional and helpful.
Brian Ackman Replied: Hi Jewel- Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 27, 2019
Left by Deniece Martin
Response from the owner Replied: Hi Ms. Martin- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 27, 2019
Left by Harry Nguyen
Response from the owner Replied: Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 27, 2019
Left by Sisy Kuo
Response from the owner Replied: Hi Sisy- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 27, 2019
Left by Michael Queen
Although the dealership is not that convenient to me since I live in Laurel, Md., I prefer to go there instead of the dealer in Silver Springs because of the service and price!
Response from the owner Replied: Hi Mr. Queen- Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 27, 2019
Left by K M
Great working with this dealership, great deal and one of the best salesmens I ever met and u like to mention his name ( Omar). Must call and ask for Omar. ThanksKamran
Response from the owner Replied: Hi Kamran -Thanks for your review and kind words toward Omar Kaker in our sales department as we are proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 27, 2019
Left by Katy J
Ralph and entire team are amazing. They took good care of me.
Response from the owner Replied: Hi Katy - Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 27, 2019
Left by Kelli Ware
JT and Carl are the Dynamic Duo at MB of Arlington CPO Sales division. Every Mercedes I have ever owned (there have been multiple) I have purchased from JT at MB of Arlington. Theres a reason for that.... hes a wonderful salesman but an even more amazing human! Every time I walk through the door I...
Response from the owner Replied: Hi Ms. Ware- Thanks for your review and kind words toward Jerome "JT" Tillery in our sales department as well as Carl Durham in finance. We are very proud to have them on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Yelp Review
- April 27, 2019
Left by Scott F.
Hazem Hashish was great to buy a car from. Most importantly, he does not forget about you after the sale is made. He makes sure to help you with any issues you may have.
Brian A. Replied: Hi Scott -Thanks for your review and kind words toward Hazem Hashish in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 26, 2019
Left by gary langbaum
Had a blow out and needed a replacement tire. When I called the service department, the receptionist was able to tell me that an appointment was not necessary but suggested talking to the parts department to make certain they had both the tire and wheel I might need. This was a great suggestion. ...
Brian Ackman Replied: Hi Mr. Langbaum -Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 25, 2019
Left by d honeywell
our service was fine. we've had the car for 14 years. it still runs fine The dealership provides good service. I do not like filling these surveys out - there is no problem. thank you
Brian Ackman Replied: Thanks for taking the time to complete this review, we do appreciate it as well as your patronage for 14 years. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 23, 2019
Left by Marsha Malone
The Service Team is outstanding! Their courteous and professional demeanor starts from the minute you pull up to the service bay to the moment they return your car to you.
Brian Ackman Replied: Hi Ms. Malone- Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 20, 2019
Left by Christine Brady
Response from the owner Replied: Hi Ms. Brady- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 20, 2019
Left by Tigger Ronneberg
Response from the owner Replied: Hi Tigger- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 20, 2019
Left by Thea Amr
Response from the owner Replied: Hi Ms. Amr- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 20, 2019
Left by Stephen Bates
Superb experience with Dan on my E350. Transparent communications, pricing, and time estimates. What's not to like?
Response from the owner Replied: Hi Mr. Bates- Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 20, 2019
Left by Julio Cornejo
The folks at the service Dept are the best that I have dealt with.
Brian Ackman Replied: Hi Mr. Cornejo- Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 20, 2019
Left by George
Great, efficient tire replacement by an experienced mechanic
Brian Ackman Replied: Hi George- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 20, 2019
Left by Richard Simms
On an cold night in March my car failed to start, I had to have it towed to the dealer , they found the problem and resolved it within a short time span ,
Brian Ackman Replied: Hi Mr. Simms- Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Kathy Trainor
Response from the owner Replied: Hi Ms. Trainor- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Leroy Butler
Response from the owner Replied: Hi Mr. Butler- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Nicole Kamila
Response from the owner Replied: Hi Ms. Kamila- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Rory Kay
Response from the owner Replied: Hi Mr. Kay- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Rakesh Radhakrishnan
Response from the owner Replied: Hi Rakesh- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Ann Petrick
Response from the owner Replied: Hi Ms. Petrick- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Maria C Higgins
Response from the owner Replied: Hi Ms. Higgins- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Anthony Persaud
Response from the owner Replied: Hi Mr. Persaud- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Shruthi Padala
Response from the owner Replied: Hi Shruthi- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Jason Mock
Response from the owner Replied: Hi Mr. Mock- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by James McManamon
Response from the owner Replied: Hi Mr. McManamon- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Joseph O'Brien
Response from the owner Replied: Hi Mr. O'Brien- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Paul Kelly
Response from the owner Replied: Hi Mr. Kelly- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Jay Halleck
Very friendly, professional dealer service department. None of the usual BS trying to pressure me to do unnecessary work. Honest, straightforward and reasonably priced (for a dealer).
Response from the owner Replied: Hi Mr. Halleck- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Leigh Hurley
I drove from NC to have my car serviced here. Ok, ok, I was coming up to see some friends but still! I needed a few things looked at so I waited until my trip back home. Since moving from Arlington I've taken our car to three Mercedes Benz stores and no one comes close to the professionalism,...
Response from the owner Replied: Hi Leigh- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by kristie carpenter
Ive been an owner of Mercedes a little over a year now and I love it ! Mercedes of Arlington was very friendly and straight to the point . They even offer you refreshments inside while you wait and the coolest part is watching your vehicle being worked on from the tv in lounge areaIt was cool
Response from the owner Replied: Hi Ms. Carpenter- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Faye Smith
Found my car on the mbusa website and was fortunate to connect with an outstanding salesperson - Jerome "JT" Tillery. He maintained communication with me through the entire process, coordinated shipment/delivery, and followed up post delivery. He was just the absolute best.
Response from the owner Replied: Hi Ms. Smith- Thanks for your review and kind words toward Jerome "JT" Tillery in our sales department as we are very proud to have him on our team.. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by David Workman
Best Mercedes dealer out there, have a great experience every visit!
Response from the owner Replied: Hi Mr. Workman- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- April 18, 2019
Left by Youngrok Park
Mr. Kit Cross always provides the best service.
Response from the owner Replied: Hi Youngrok- Thanks for your review and kind words toward Kit Cross. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 17, 2019
Left by Delores Barber
Kit takes good car of my car. Thanks Kit. I appreciate you looking out for me and vehicle.
Brian Ackman Replied: Hi Ms. Barber- Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 16, 2019
Left by benzbum
Routine service, state inspection, mount and balance tire.
Brian Ackman Replied: Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 12, 2019
Left by James N. Koshar
Had 100K mile service on my 2004 CLK 500 which I also purchased at the dealership 7 years ago. Had extensive work and car runs great. Unfortunately, when I called my service manager Rick the next day to tell him how pleased I was, he was not working there anymore? I hope everything is Ok...
Brian Ackman Replied: Hi Mr. Koshar- Thanks for your review and kind words toward our service department. Rick was a great guy, however he decided to move on to his new adventures and we wish him the best. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Yelp Review
- April 11, 2019
Left by Paul S.
I've bought MBs from MB Arlington, MB Tysons, MB Alexandria and EuroMotors. And I've also bought Range Rovers, Porsches, BMWs and Cadillacs over the years, among others. Looking forward to my first Ferrari Portofino and shopping for a new G63.The MB dealers are all good. The comments below belie the...
Yelp Review
- April 09, 2019
Left by Jodi V.
I went there on Thursday, April 4. My car engine light was on, they took the car right in and fixed the problem. It was a faulty thermostat. I now have the car and I'm happy with the outcome. I would recommend this dealership, the service advisor that handled my car was Gerry Burke. I give them...
Brian A. Replied: Hi Jodi - Thanks for your review and kind words toward Garry Burk and our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- April 02, 2019
Left by William Jones
They did a great job on detailing my car, however the last time they cleaned the top of the engine, but not this time. I asked, and was told that cost extra.....weird that it wasn't included. I think my next detail in the fall will be somewhere else.
Brian Ackman Replied: Hi Mr. Jones- Thanks for your review and I apologize that you not informed that the engine cleaning is an additional cost before you dropped off your vehicle. We would be happy to provide you a complimentary engine clean if you decide to have your vehicle detailed in the fall with us. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 31, 2019
Left by Carter Oates
Great experience with Hugh wgomgotnthe car and serviced on time without any delay.
Response from the owner Replied: Hi Mr. Oates- Thanks for your review and kind words toward Hugh McGuire in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 30, 2019
Left by Janice Ribbentrop
Response from the owner Replied: Hi Ms. Ribbentrop- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- March 30, 2019
Left by Robert Johnson
Hugh McGwire response and professional as always. Thanks to the professional techs for the great job.
Brian Ackman Replied: Hi Mr. Johnson- Thanks for your review and kind words toward Hugh McGuire in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- March 30, 2019
Left by Brad
Fantastic experience with both the service and my service advisor!
Brian Ackman Replied: Hi Brad- Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 29, 2019
Left by Christopher Guidi
Response from the owner Replied: Hi Mr. Guidi- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 29, 2019
Left by Sonia Galindo
Response from the owner Replied: Hi Ms. Galindo- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 29, 2019
Left by Lisa Rose
Response from the owner Replied: Hi Ms. Rose- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- March 29, 2019
Left by Donald
Max was great he actually worked with me on my trade and the carb to get me at a price I wanted, something I haven't seen in a long time. He let me choose the car instead of trying to push me into something. Carl in financing was also great, walked me through and talked about everything that I...
Brian Ackman Replied: Hi Donald- Thanks for your review and kind words toward Max Assefi in our sales department as well as our Finance Manager, Carl Durham. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 28, 2019
Left by Kimberly Pigford
Response from the owner Replied: Hi Ms. Pigford - Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 27, 2019
Left by Mark Spalding
Great service
Response from the owner Replied: Hi Mr. Spalding -Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 27, 2019
Left by Jerome Blanchard
Response from the owner Replied: Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- March 26, 2019
Left by Gia Saunders
Effective and Efficient Mercedes is always on point when I take my car
Brian Ackman Replied: Hi Ms. Saunders- Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 23, 2019
Left by Dennis McAuliffe
Response from the owner Replied: Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 23, 2019
Left by Sharron Waller
Response from the owner Replied: Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 22, 2019
Left by Shannon Bream
Response from the owner Replied: Hi Ms. Bream-Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 20, 2019
Left by Herb Hinch
Great
Response from the owner Replied: Hi Mr. Hinch -Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- March 19, 2019
Left by Carol Dolan
Dave has always been responsive to my requests. Calls with all information related to repair costs and always follows up to insure I am satisfied with the work performed.
Brian Ackman Replied: Hi Ms. Dolan - Thanks for your review and kind words toward Dave Smith as we are very proud to have him as our Service Manager. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 18, 2019
Left by Jasmine Karababa
Response from the owner Replied: Hi Gazi- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 15, 2019
Left by Ibrahim Waziri Jr.
Response from the owner Replied: Hi Mr. Waziri-Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- March 15, 2019
Left by C Joyner
Always exceptional service and best in the world cars!
Brian Ackman Replied: Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 14, 2019
Left by Korey Bissonnette
Response from the owner Replied: Hi Korey-Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- March 12, 2019
Left by Robert Ford
Great overall service and customer service as well. Would definitely recommend coming here for all of your service needs.
Brian Ackman Replied: Hi Mr. Ford-Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 09, 2019
Left by Marc Del
Response from the owner Replied: Hi Marc -Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- March 09, 2019
Left by Kimberly D Pigford
Initially, we brought our vehicle in for servicing and while there, decided to look at the pre-owned SUVs. Our service manager suggested we meet with Mr. Brown to help us review some of the SUVs available. Since it was late that evening, we scheduled an appointment to return and prior to meeting...
Brian Ackman Replied: Hi Ms. Pigford-Thanks for your review and kind words toward Elliott Brown in our sales department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 08, 2019
Left by Andrew Cho
Amazing service, very professional. Best Mercedes service in DMV. Free loaner if your service will take a while.
Response from the owner Replied: Hi Mr. Cho- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 07, 2019
Left by Tylen's Toy Time
Response from the owner Replied: Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Yelp Review
- March 07, 2019
Left by Hiwot Z.
Go see kit cross, if you want an honest adviser. Wondwossen at the valet service always greets me with a smile very kind person. Lobby is always clean sometimes have morning pastries yum!
Brian A. Replied: Hi Hiwot- Thanks for your review and kind words toward Kit Cross in our service department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 06, 2019
Left by Waldemar Wajszczuk
Response from the owner Replied: Hi Waldemar- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 06, 2019
Left by Julie Norton
Response from the owner Replied: Hi Ms. Norton- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- March 06, 2019
Left by Marya Myslinski
Hugh, as always, made this experience exemplary. Thank you!
Brian Ackman Replied: Hi Marya-Thanks for your review and kind words toward Hugh McGuire in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 05, 2019
Left by Luis Johnson
Great customer service
Response from the owner Replied: Hi Mr. Johnson- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 05, 2019
Left by Jeannette Ortiz
Avery was great.
Response from the owner Replied: Hi Ms. Ortiz- Thanks for your review and kind words toward Avery. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 03, 2019
Left by Peter Tannavong
Response from the owner Replied: Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 02, 2019
Left by Beverly Gerard
Response from the owner Replied: Hi Beverly- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 02, 2019
Left by Gazi Karababa
Response from the owner Replied: Hi Gazi- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 01, 2019
Left by Maria Jordan
Great service...both with repairs and customers. Wont take my car any where else!
Response from the owner Replied: Hi Ms. Jordan- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- March 01, 2019
Left by woolf gross
It was a simple problem of a stuck hood. The redoutable Dan Moreau diagnosed the problem in a jiffy, but the attendant defective hood tension spring retainer had to be ordered. Meanwhile, the hood now functions,
Response from the owner Replied: Hi Mr. Gross- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 28, 2019
Left by Mireille Estephan
Response from the owner Replied: Hi Mireille- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 28, 2019
Left by Henry Akinnuoye
On point with their work and advice..
Response from the owner Replied: Hi Mr. Akinnuoye- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 28, 2019
Left by Nancy Thomas
Excellent service from Dan Moreau, as always.
Response from the owner Replied: Hi Ms. Thomas- Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 28, 2019
Left by Chris Cook
Kevin was my service manager. He called me every single day to let me know status of the car and kept me informed 100% of all the things that were being done. I have had my car serviced at Arlington MB for a few years now, but I do have to say I have never been happier with how Kevin's and his...
Response from the owner Replied: Hi Chris- Thanks for your review and kind words toward Kevin Dean in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 27, 2019
Left by Myra Tullis
Response from the owner Replied: Hi Ms. Tullis- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 27, 2019
Left by Chris Cook
Response from the owner Replied: Hi Chris- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 27, 2019
Left by Morgan Gray
Response from the owner Replied: Hi Morgan- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 27, 2019
Left by Gina Allison
Response from the owner Replied: Hi Ms. Allison- Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 26, 2019
Left by Amy Weinberg
Response from the owner Replied: Hi Ms. Weinberg - Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 26, 2019
Left by P Tann
Response from the owner Replied: Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 25, 2019
Left by JOHN MONRO
I am bias however when asked a question, answer.
Response from the owner Replied: Hi Mr. Monro-Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 23, 2019
Left by A Al
Response from the owner Replied: Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 23, 2019
Left by Ewan Campbell
Response from the owner Replied: Hi Ewan-Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 23, 2019
Left by Gabe Im
Hugh made my experience very comfortable. He was straightforward with telling me the issue with the vehicle and also offering me some economical options with how to address the issue.
Response from the owner Replied: Hi Gabe-Thanks for your review and kind words toward Hugh McGuire in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 23, 2019
Left by Charlie Brookins
Response from the owner Replied: Hi Mr. Brookins-Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 22, 2019
Left by Mike Catalano
Honest service from my advisor Rick who didnt try to upsell services I didnt need. I know this because Im in the car industry. Highly recommend!
Response from the owner Replied: Hi Mr. Catalano-Thanks for your review and kind words toward Rick Savanh in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 22, 2019
Left by Susan Brown
Very happy with the service received from Mercedes Arlington.
Response from the owner Replied: Hi Ms. Brown-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- February 20, 2019
Left by Derek Li
High-quality service and super friendly sale team. Highly recommended.
Brian Ackman Replied: Hi Mr. Li- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 17, 2019
Left by Daphne Zweifel
Response from the owner Replied: Hi Ms. Zweifel -Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 17, 2019
Left by Sherry Mueller
Response from the owner Replied: Hi Ms. Mueller-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- February 17, 2019
Left by Abdiel A
I had a smooth transaction... James Spallo was an excellent sales person, he did everything possible to get me the best deal
Brian Ackman Replied: Hi Abdiel - Thanks for your review and kind words toward James Spallo in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 13, 2019
Left by F Reed
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 13, 2019
Left by Heather Green
Response from the owner Replied: Hi Ms. Green-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- February 13, 2019
Left by James Nguyen
Car buying had always been unpleasant and stressful experience for us, even when we go through Costco auto buying program. We came to expect this is how it is. Mercedes-Benz of Arlington was the third Mercedes dealership that we visited. The first Mercedes location we visited, no one even came...
Brian Ackman Replied: Hi Mr. Nguyen-Thanks for your review as well as the kind words toward our staff and especially Joe Popperwell,Mike Papadopoulos and Kit Cross during your purchase. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 12, 2019
Left by Sharon Quinn
My vehicle tire caught a flat, the Service Center sent a repairman to install the spare tire. I was able to drive the vehicle to American Service Center. To have my service manager greet me, offer me refreshments since I decided to stay and wait for my vehicle to be service. My Service Manager is...
Response from the owner Replied: Hi Ms. Quinn- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- February 12, 2019
Left by Cheryl Ann Borden
Excellent service!
Response from the owner Replied: Hi Ms. Borden-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 12, 2019
Left by Frank David Estevao Maia
Dan Moreau is a saint!Amazing service provided when my wife brought in our sedan for a TPMS issue. Quick and easy! I thought it would be expensive, but was pleasantly surprised it ended up cheaper than other wheel places.
Response from the owner Replied: Hi Mr. Esrevao Maia-Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- February 12, 2019
Left by Graham Smart
Efficient routine service. Garry Burke very attentive and helpful
Brian Ackman Replied: Hi Mr. Smart-Thanks for your review and kind words toward Garry Burk in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Yelp Review
- February 12, 2019
Left by James N.
I can't speak highly enough of how great of an experience it was for my wife and I. First Mercedes dealer we went to, no one even looked at us. Second dealer, was nice enough. Had us test drive, showed us the MSRP invoice, didn't even attempt to lower the price with us. Third time, we went through...
Brian A. Replied: Hi James-Thanks for your review and kind words toward our dealership as well as our staff that assisted you in the process of your purchase. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 12, 2019
Left by Kevin Dean
Response from the owner Replied: Hi Mr. Dean-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- February 12, 2019
Left by Margaret Kehler
Excellent service and friendly staff made the process effortless. Thank you.
Brian Ackman Replied: Hi Ms. Kehler-Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 10, 2019
Left by Fred Cranford
Response from the owner Replied: Hi Mr. Cranford-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 09, 2019
Left by Satish Lulla
These guys are great! I have been here few times and they are always very accommodating and helpful. Would highly recommend.
Response from the owner Replied: Hi Satish-Thanks for your review and kind words toward our dealership At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 09, 2019
Left by Parambir Gill
Great experience at MB of Arlington. Very responsive to phone calls and prompt actions taken.Derek is my go to person for my service needs!
Response from the owner Replied: Hi Parambir-Thanks for your review and kind words toward Derek Humelsine in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 08, 2019
Left by Natalia Svyryba
Response from the owner Replied: Hi Ms. Svyryba-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 07, 2019
Left by Russell Bruemmer
Always first rate for service
Response from the owner Replied: Hi Mr. Bruemmer-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- February 06, 2019
Left by TRICIA CAMPO
My service advisor was excellent. He kept me informed and was very accommodating considering I was a walk in for my service. I expect nothing but the best from Mercedes-Benz of Arlington as my buying experience was pretty awesome as well.
Brian Ackman Replied: Hi Ms. Campo-Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 06, 2019
Left by Sean Curtin
Response from the owner Replied: Hi Mr. Curtin-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 06, 2019
Left by Art 007autoTrans
fantastic timely service, seamless courtesy vehicle pickup & drop-off, expert level service advisor, top marks
Response from the owner Replied: Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- February 05, 2019
Left by Michelle L. F.
Great customer service and extremely professional!
Brian Ackman Replied: Hi Michelle-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 05, 2019
Left by David Levine
Response from the owner Replied: Hi Mr. Levine-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 05, 2019
Left by Olivia Nicola
Hazem was amazing! Really appreciate the time he took with me to find the perfect Mercedes for my lifestyle. Ill definitely be coming back to work with Hazem and Antonio. Thank you for providing outstanding gold standard customer support! Your Mercedes Arlington team are top notch. I rate them five...
Response from the owner Replied: Hi Ms. Nicola - Thanks for your review and kind words toward Hazem Hashish in our sales department as well as Antonio Cornacchia in finance. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 05, 2019
Left by Patrick Oliverio
Response from the owner Replied: Hi Mr. Oliverio-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 05, 2019
Left by Shannon Macatuno
Great experience!! Always friendly and great service!! Coffee & Pastries for early mornings are a plus!
Response from the owner Replied: Hi Ms. Macatuno-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 03, 2019
Left by Charlene Hogan
Response from the owner Replied: Hi Ms. Hogan-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 01, 2019
Left by William Stuart
Response from the owner Replied: Hi Mr. Stuart-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 01, 2019
Left by Marikia and Keith Hawkins
The experience was excellent, from the service and parts staff to the key delivery.
Response from the owner Replied: Hi Mr. and Mrs. Hawkins-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- February 01, 2019
Left by Ingrid Morroy
Response from the owner Replied: Hi Ms. Morroy-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 31, 2019
Left by Wes Stearns
Always reliable, On-time, trustworthy & professional!
Response from the owner Replied: Hi Mr. Stearns -Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 30, 2019
Left by Art 007autoTrans
fantastic timely service, seamless courtesy vehicle pickup & drop-off, expert level service adviser, top marks
Response from the owner Replied: Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 30, 2019
Left by Halil Atilgan
Luke was great and he helped me a lot to buy my first Mercedes. Great service. Thank you
Response from the owner Replied: Hi Halil-Thanks for your review and kind words toward Luke Berhanu in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 29, 2019
Left by Eugene Poole
Response from the owner Replied: Hi Mr. Poole-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 29, 2019
Left by Sid Evans
Satisfied customer for 17 years - 6 cars. Dan Moreau is my normal assistant service manager - he's always professional and gives me the straight scoop without upselling. Although customer service is always top notch and the work is done right, I've had similar excellent results from the other...
Response from the owner Replied: Hi Mr. Evans- Thanks for your review and kind words toward our dealership as well as Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 28, 2019
Left by Everett Yore
Response from the owner Replied: Hi Ms. Yore -Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 26, 2019
Left by Maria Carmen
Response from the owner Replied: Hi Ms. Carmen-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- January 26, 2019
Left by Susan Buck
I have dealt with the American service Center for years and wouldnt go anywhere else.
Brian Ackman Replied: Hi Ms. Buck-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 25, 2019
Left by Begum Cevirgen
Response from the owner Replied: Hi Begum -Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 25, 2019
Left by Mary Kealy
Response from the owner Replied: Hi Ms. Kealy-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 24, 2019
Left by Daniel Hwang
Response from the owner Replied: Hi Mr. Hwang -Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 22, 2019
Left by Pond Worasittikorn
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 21, 2019
Left by Howard Ho
I visited Mercedes Arlington for Geico damage inspection, which is the wrong place but folks here kindly told to wait in the visitor lounge regardless my purpose of visit. Superb customer service.
Response from the owner Replied: Hi Mr. Ho-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 21, 2019
Left by Donnie Brown
Response from the owner Replied: Hi Mr. Brown-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 19, 2019
Left by reza arefi
Response from the owner Replied: Hi Mr. Arefi-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 19, 2019
Left by Carol Bartholomew
Response from the owner Replied: Hi Ms. Bartholomew-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 19, 2019
Left by Sean Singh
Excellent service center, make sure you go see kit cross!
Response from the owner Replied: Hi Singh-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- January 19, 2019
Left by Morad Tavallali, M.D.
Response from the owner Replied: Hi Dr. Tavallali-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 18, 2019
Left by DrBLB1946 .
I've been a proud owner of an American Service Center Mercedes Benz since 1998. The customer service is EXCEPTIONAL! --from the Corporate Level down to my Service Representative Dan Moreau. When I had an accident a few years ago, Corporate called me to see if I was OK. And-- Dan Moreau has been...
Response from the owner Replied: Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- January 18, 2019
Left by T Banks
The dealership has the most professional service. I took my car in for body work and complained about a noise that I incurred upon the purchase of this vehicle. My representative Chris at the body shop test drove the car and immediately took it over to service to have it looked at, and within two...
Brian Ackman Replied: Thanks for your review and kind words toward Chris Quinn in our Collision Center as well as our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 18, 2019
Left by Ali S
Kit is great! Hes extremely helpful and always tries to save you a few dollars.
Response from the owner Replied: Hi Ali - Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- January 18, 2019
Left by C. Montgomery
Outstanding facility and personnel. Every time that I had to utilize them, everyone was extremely efficient.
Brian Ackman Replied: Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 17, 2019
Left by Jay me
Always the pinnacle of top notch sales and service commensurate with what one would expect from the best mass produced automobile in the World. Everyone on this team is dedicated to a perfect experience there and I always come away with a knowledge that every need of mine was anticipated and...
Response from the owner Replied: Hi Jay-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 17, 2019
Left by Roscoe Ferguson
Great service overall
Response from the owner Replied: Hi Mr. Ferguson-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 17, 2019
Left by Kwame Mensah
Beautiful dealership.
Response from the owner Replied: Hi Kwame-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- January 17, 2019
Left by Shelby reirden
Kit in the service department always gives excellent, and fast service when we need it!
Brian Ackman Replied: Hi Shelby-Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 16, 2019
Left by Sailendra Pattanayak
Response from the owner Replied: Hi Sailendra-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 15, 2019
Left by Parry Arvette
found damages on my bumper when I picked it up after repairs were done, service manager and staff took care of the damages without hesitation.
Response from the owner Replied: Hi Parry -Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 15, 2019
Left by Amber Torney
Customer service is great! The wait is a bit long even with an appointment. I would suggest dropping your vehicle off.
Response from the owner Replied: Hi Ms. Torney Thanks for your review and I apologize that your service took longer than expected. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional customer service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 14, 2019
Left by Susanne Joyner
Response from the owner Replied: Hi Ms. Joyner -Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 12, 2019
Left by Ivy Simmons
Response from the owner Replied: Hi Ms. Simmons -Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 12, 2019
Left by Dave Barber
Response from the owner Replied: Hi Mr. Barber -Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 12, 2019
Left by Michael Gatson
Response from the owner Replied: Hi Mr. Gatson-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 12, 2019
Left by Farrokh Kay
Response from the owner Replied: Hi Farrokh-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 12, 2019
Left by R Lee
I have been coming to American Service Center for the last eighteen years, with multiple cars, and always get excellent service. Dave Smith and the rest of the center take great care of me. Dave Smith always makes sure I know exactly what is going on with my car and updates me if there are any...
Response from the owner Replied: Thanks for your review and kind words toward Dave Smith our Service Manager as well as our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- January 12, 2019
Left by Sibel Sirakaya
Response from the owner Replied: Hi Sibel -Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 11, 2019
Left by A A
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- January 11, 2019
Left by Matt J
The staff at Arlington Mercedes Service have always treated me well. They are knowledgeable, prompt and cordial. Just needed a safety inspect this time and I was in and out. Can't say enough about the service at this location.
Brian Ackman Replied: Hi Matt -Thanks for your review and kind words toward our dealership staff. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 10, 2019
Left by Carl Brightharp
Best Mercedes dealership around. Great customer service. Highly recommend.
Response from the owner Replied: Hi Mr. Brightharp-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 10, 2019
Left by Connie
Response from the owner Replied: Hi Connie - Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- January 10, 2019
Left by Jean
The service has always been dependable and the staff courteous and knowledgeable. I am pleased I bought my car from this dealer.
Brian Ackman Replied: Hi Jean-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- January 10, 2019
Left by richard
Kit and team always do a great job on my C63; communication, workmanship and cleanliness are always good.
Brian Ackman Replied: Hi Richard -Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 08, 2019
Left by Peter Diaz, DMD,MS
I have been their customer for 16 years. I usually do not return to establishments if Im not happy with how they conduct business. They may not be perfect but they do strive to do their best. Fair enough for me... 16 years is a long time and should speak volumes. Thank you for taking care of us...
Response from the owner Replied: Hi Dr. Diaz-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 08, 2019
Left by Rushang Patel
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 08, 2019
Left by Dale Ellis
All of the service team and sales team, work seamlessly. They always exceed my expectations!
Response from the owner Replied: Hi Mr. Ellis-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 06, 2019
Left by Robert Jackson
Very efficient organization and outstanding staff/service. Mr. Hugh McGuire is a gem, the keystone to customer service. My good fortune to have maintenance performed at this location.
Response from the owner Replied: Hi Mr. Jackson-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- January 04, 2019
Left by Charles E James
Response from the owner Replied: Hi Mr. James-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 04, 2019
Left by Ryan Ellis
Response from the owner Replied: Hi Mr. Ellis-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 04, 2019
Left by Hetty Biederman
I am very happy with there services.
Response from the owner Replied: Hi Hetty- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 04, 2019
Left by LP
Hugh McGuire provides great service!
Response from the owner Replied: Thanks for your review and kind words toward Hugh McGuire in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 04, 2019
Left by Jay Rhee
I purchased GLE 2109 here. Sales and Finance team are very nice and professional. I strongly recommend this dealership.
Response from the owner Replied: Hi Mr. Rhee- Thanks for your review and kind words toward our Sales & Finance teams. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- January 04, 2019
Left by Patricia Boykins
I highly recommend Mercedes Benz of Arlington. My experience was great. I took my car to have it serviced for the first time. Kit was our service person. He was very experienced and helpful and made sure we got the best service. I definitely will be returning my car in the future. Pat
Brian Ackman Replied: Hi Ms. Boykins -Thanks for your review and kind words toward our dealership as well as Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- January 03, 2019
Left by Gerlande Kitt
This dealership has great customer service. I will continue to take my car there for service. Mercedes-Benz of Arlington staff really understand the importance of time. I am never waiting for service.
Brian Ackman Replied: Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 03, 2019
Left by Sloane Soffer
Response from the owner Replied: Hi Ms. Soffer-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- January 02, 2019
Left by Jackie Snowden
Response from the owner Replied: Hi Ms. Snowden-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- January 02, 2019
Left by Angela
My service appointment with Dan was great as usual. He always takes very good care of me.
Brian Ackman Replied: Hi Angela-Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- January 01, 2019
Left by Sanjay
Darek was excellent as usual!
Response from the owner Replied: Hi Sanjay-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- January 01, 2019
Left by Deanna Wormuth
Good service with responsive customer service people.
Brian Ackman Replied: Hi Ms. Wormuth-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- January 01, 2019
Left by Celia Donahue
Service and repair both were done professionally. Car was returned back to me at the time it was promised, on both service and repair call times. This is the only place I trust my car with.
Brian Ackman Replied: Hi Ms. Donahue -Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 31, 2018
Left by Dennis Tozser
Got good news on the replacement of our front windshield.
Response from the owner Replied: Hi Mr. Tozser- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 31, 2018
Left by Brandon Dennis
Response from the owner Replied: Hi Mr. Dennis- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 31, 2018
Left by Sanjay Matneja
Darek was excellent as usual!
Response from the owner Replied: Hi Sanjay-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 31, 2018
Left by Matt Hayden
Response from the owner Replied: Hi Mr. Hayden- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 31, 2018
Left by Glenna Downes
Response from the owner Replied: Hi Ms. Downes- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 31, 2018
Left by bernie mayflower
Response from the owner Replied: Hi Mr. Mayflower- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 31, 2018
Left by Jo
We go back two decades with this dealership, and have always had exceptional experiences. Our service advisor always takes great care of us, carefully explaining things we might need, helping us prioritize their importance, and then taking care to make sure we get good service. Years ago, when we...
Brian Ackman Replied: Hi Jo-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 31, 2018
Left by Terry Duvall
I have been using MB of Arlington for many years. Hugh McGuire is one of the main reasons as he gives exceptional service.
Brian Ackman Replied: Hi Terry-Thanks for your review and kind words toward Hugh McGuire in our service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 31, 2018
Left by Nakita Chambers
My service technician Dan Moreau is the best! My service was amazing.
Brian Ackman Replied: Hi Ms. Chambers-Thanks for your review and kind words toward Dan Moreau in our service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 31, 2018
Left by Susan
Excellent service for the state inspection. I will come back for any further services
Brian Ackman Replied: Hi Susan-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 31, 2018
Left by David
I bought my car here. Service is excellent. Very helpful staff both on sales and service. Great location near metro station allows me to leave car for servicing in morning and come back after work to pick it up.
Brian Ackman Replied: Hi David-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 31, 2018
Left by American Service Center
Service Manager Kit was very helpful and advising what my car needs.
Brian Ackman Replied: Thanks for your review and kind words toward Kit Cross in our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 30, 2018
Left by Chi-Yen Yang
Response from the owner Replied: Hi Mr. Yang-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 30, 2018
Left by Kim burgoon
Service experience is always great. Great customer service and easy to schedule/coordinate too.
Brian Ackman Replied: Hi Ms. Burgoon-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 30, 2018
Left by Brooks Lynne
Response from the owner Replied: Hi Brooks- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 30, 2018
Left by Lou Elias
Response from the owner Replied: Hi Lou- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 30, 2018
Left by Mary Harris
Response from the owner Replied: Hi Ms. Harris- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 30, 2018
Left by Catalina
Repair was done on time, very professional personnel.
Brian Ackman Replied: Hi Catalina-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 30, 2018
Left by Peter Cleveland
Excellent sales information & service, not overbearing.
Brian Ackman Replied: Hi Mr. Cleveland-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 30, 2018
Left by V Robinson
Excellent service over all, the pick up of my vehicle was a little disorganized but not enough to change my opinion about the quality of the dealership or the customer service.
Brian Ackman Replied: Thanks for your review and we appreciate your feedback as we are always trying to improve all areas of our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 29, 2018
Left by xd
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 29, 2018
Left by Nora Broadbent
Response from the owner Replied: Hi Ms. Broadbent- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 29, 2018
Left by Tae Kim
Response from the owner Replied: Hi Tae- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 29, 2018
Left by Allen Myers
Great service once again!
Response from the owner Replied: Hi Mr. Myers- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 29, 2018
Left by Lisa Galioto
Great efficient operation!Will always buy from American service center!
Response from the owner Replied: Hi Ms. Galioto- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 29, 2018
Left by Phyl Ger
Response from the owner Replied: Thanks for your 4 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 29, 2018
Left by Eden Abera
Response from the owner Replied: Hi Ms. Abera- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 29, 2018
Left by Hsidbury
The service was done with respect and kindness. From Everyone. Thanks
Brian Ackman Replied: Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 29, 2018
Left by Viresh Desai
Chris Quinn provides excellent service and took my headache away. He worked with towing company and insurance company to get my Mercedes repaired. Through the process, he kept me informed. The workmanship was top quality.
Brian Ackman Replied: Hi Viresh-Thanks for your review and kind words toward Chris Quinn in our Body Shop. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 29, 2018
Left by Paul DeFilippes
We were very happy that MB of Arlington replaced a center console lid for us at no extra charge
Brian Ackman Replied: Hi Mr. DeFilippes-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 29, 2018
Left by Jerry Craig
ALWAYS excellent service at M-B Arlington. Super Staff (Kit Cross) and exemplary service.
Brian Ackman Replied: Hi Mr. Craig-Thanks for your review and kind words toward our dealership as well as Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 28, 2018
Left by Donna Barkley
Response from the owner Replied: Hi Ms. Barkley- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 28, 2018
Left by Zahid Yousaf
This third software update was finally effective. Thank you Hugh. I would request to provide feedback to Mercedes to make these software updates available to customers at their own initiative than waiting for who complaints about a known to Mercedes issue. thanks again.
Response from the owner Replied: Hi Zahid-Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 28, 2018
Left by Manuel Angel Zarate
Mr. Willianm (Kit) Cross (Asst Service Mgr.): described to me what my car needed in order to be repaired. I accepted all of his recommendations and gave my go ahead. I picked up the vehicle the same day, and it ran like new! For all those reasons I feel very, very satisfied with the service,...
Brian Ackman Replied: Thanks for your review and kind words toward Kit Cross in our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 28, 2018
Left by dctopflyer
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 28, 2018
Left by bloomingdale list
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 28, 2018
Left by Wick Rogers
Response from the owner Replied: Hi Wick- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 28, 2018
Left by Dr. Carol Crawfordshel
I have been a customer at Mercedes Benz of Arlington since 2010 with INCREASED DELIGHT in all aspects of their products and service!! Kit Cross and the Service Center team are REMARKABLE!
Response from the owner Replied: Hi Dr. Crawfordshel-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 28, 2018
Left by DrBLB1946
I've been a proud owner of an American Service Center Mercedes Benz since 1998. The customer service is EXCEPTIONAL! --from the Corporate Level down to my Service Representative Dan Moreau. When I had an accident a few years ago, Corporate called me to see if I was OK. And-- Dan Moreau has been...
Response from the owner Replied: Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 28, 2018
Left by Abrahim Cespedes
Response from the owner Replied: Hi Mr. Cespedes- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 28, 2018
Left by Andrew McAllister
As always, great service, friendly staff, and a very clean facility. Nobody is better.
Brian Ackman Replied: Hi Mr. McAllister-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 28, 2018
Left by Glen Marsocci
Service is 5 star. The annoying survey bombardment afterward is just that
Response from the owner Replied: Hi Mr. Marsocci- Thanks for your review. We do apologize for any inconvenience for the after service follow up and we do appreciate you taking the time to provide your feedback. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 28, 2018
Left by Serawit Tegene
Can you possibly return my money Last time I paid for two time service $1032.00 this time I tread my car Mercedes-Benz I can't afford the service. It is possibly ? Please. Thanks.
Response from the owner Replied: Hi Serawit- Please contact our Service Manager, Dave Smith as he will be able to discuss your request. Dave may be reached at 703.284.2438. Thanks
Google Review
- December 28, 2018
Left by Pam R
Response from the owner Replied: Hi Pam- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 28, 2018
Left by Laura Biederman
Always such a smooth experience. Quick repair and great communication about when my car was ready. Thank you!
Response from the owner Replied: Hi Ms. Biederman- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 28, 2018
Left by Susan Galang
The best dealer services & always on timely manner when it comes to maintenance for car. Rated highly successfully
Response from the owner Replied: Hi Ms. Galang- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 28, 2018
Left by Gloria Williams
Good and timely service. The Service Rep was courteous and sympathetic to my needs. The wait time was at the time he stated at the beginning of the service. The facility was was well-maintained and the sitting area was comfortable and relaxing. I would recommend this dealership to all my known...
Brian Ackman Replied: Hi Ms. Williams-Thanks for your review and kind words toward our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 28, 2018
Left by Dianne
Weve been getting our cars here for over 10 years. We keep coming back because of the service & efforts to accommodate us is excellent. Weve never had any issues with the cars weve bought over the years we been dealing with them. Weve never been pressured when when looking to buy a new car. Over...
Brian Ackman Replied: Hi Dianne-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 28, 2018
Left by Mr. Pierre Lesperance
The body shop representative was superb. He was courteous, helpful and knowledgeable. He had answers to all of my questions and all my demands were met. He went above and beyond to please me as a customer. Currently, I am at the office. I wish I had his name in front of me as I complete this...
Brian Ackman Replied: Hi Mr. Lesperance-Thanks for your review and kind words toward our Body Shop. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 28, 2018
Left by Jennifer
The customer service is outstanding, what you would excpect from Mercedes!
Brian Ackman Replied: Hi Jennifer-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 28, 2018
Left by Judith D.
I'm always pleased with the service I receive from this dealership.
Brian Ackman Replied: Hi Nancy -Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 27, 2018
Left by Ciara Long
Everyone here was amazing! Great service and everyone was beyond friendly
Google Review
- December 27, 2018
Left by Hazel Brown
Response from the owner Replied: Hi Ms. Brown- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 27, 2018
Left by Gladys Sprenger
Response from the owner Replied: Hi Ms. Sprenger- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 27, 2018
Left by James Newton
Response from the owner Replied: Hi Mr. Newton-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 27, 2018
Left by Dr. Carol Crawfordshel
Response from the owner Replied: Hi Dr. Crawfordshel-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 27, 2018
Left by Ali Tavakolian
Response from the owner Replied: Hi Mr. Tavakolian -Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 27, 2018
Left by Nancy
Great dealership. Service department is wonderful. Dave Smith Service Manager is the best.
Brian Ackman Replied: Hi Nancy -Thanks for your review and kind words toward our dealership as well as our Service Manager, Dave Smith. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 27, 2018
Left by melvin smith
Response from the owner Replied: Hi Mr. Smith-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 27, 2018
Left by Cecil Doggette
Response from the owner Replied: Hi Mr. Doggette-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 27, 2018
Left by Debra Brown
Response from the owner Replied: Hi Ms. Brown-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 27, 2018
Left by B H
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 27, 2018
Left by Barbara Meyers
Response from the owner Replied: Hi Ms. Meyers-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 27, 2018
Left by CY Yang
Response from the owner Replied: Hi Mr. Yang-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 27, 2018
Left by Kelly Nicklin
Response from the owner Replied: Hi Ms. Nicklin-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 27, 2018
Left by Rich Galen
As always, service personnel were friendly, courteous, and cognizant of my time.
Response from the owner Replied: Hi Mr. Galen- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- December 27, 2018
Left by Ali
Great dealership for buying and for service. Very friendly sales people and professional service advisors
Brian Ackman Replied: Hi Ali-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 27, 2018
Left by Diana M
Amazing customer service and quality work, on time as promised. A great experience all around. Kit Cross gives great advice and keeps everything moving- a pleasure to deal with.
Brian Ackman Replied: Hi Diana-Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 27, 2018
Left by Michael Anthony Smith
exemplary customer as usual...keep up the good work. I am looking forward to my new car on January 2nd. Happy Holidays! Michael Anthony Smith
Brian Ackman Replied: Hi Mr. Smith -Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 27, 2018
Left by George
The only critique i have is with the receipt, it would be nice to have everything that was performed listed on the receipt so that i am not left feeling like i received a over $350 oil and filter change. If that is all i received for that price i would be greatly disappointed.
Brian Ackman Replied: Hi George -Thanks for your review. I apologize that your service advisor did not explain everything that happens during your service maintenance, because it is much more than an oil change. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 27, 2018
Left by C Nguyen
I am satisfied with the overall service. We brought our car in for service and we ended up buy the three year service contract.
Brian Ackman Replied: Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 27, 2018
Left by Deborah Lee-Urquhart
Excellent customer service, follow up and follow through.
Brian Ackman Replied: Hi Ms. Lee-Urquhart- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 26, 2018
Left by keydi ramirez
Response from the owner Replied: Hi Keydi- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 26, 2018
Left by Donald McNeil
My automobile and myself are always taken care of promptly, courteously, and professionally. l will continue to bring my vehicles to MB Arlington.
Response from the owner Replied: Hi Mr. McNeil-Thanks for your review and kind words toward our service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 25, 2018
Left by Jess Soto
Response from the owner Replied: Hi Jess-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 25, 2018
Left by Jeff Bogert
Great job!
Response from the owner Replied: Hi Mr. Bogert- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- December 25, 2018
Left by AHMED ELSOBKY
I have to say that the prices are definitely above average when it comes to cost of repairs or maintenance. However, the work gets done the right away and Im happy with the outcomes. If only the prices would be more reasonable I would bring my car here for everything else.
Response from the owner Replied: Hi Mr. Elsobky-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 23, 2018
Left by Claude Freeman
Response from the owner Replied: Hi Mr. Freeman-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 22, 2018
Left by Anthony Milavic
Give Hugh McGuire and Marvin Wentzel bonuses. I am especially grateful to the technician, Marvin Wentzel, for his patient, detailed, and professional analysis of my car's current condition and his prognosis on its future. That critique gave substance to the aura of excellence associated with...
Response from the owner Replied: Hi Mr. Milavic- Thanks for your review and kind words toward Hugh McGuire and Marvin Wentzel in our service team as we are proud to have them on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 21, 2018
Left by marcelo kuperschmit
Response from the owner Replied: Hi Mr. Kuperschmit-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 21, 2018
Left by Gavin Sethi
Response from the owner Replied: Hi Mr. Sethi-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 20, 2018
Left by Hanya Mamlouk
Perhaps the most important thing about getting a new car is the aftercare and service. At Mercedes Arlington that service is impeccable. This is what keeps everyone coming back.
Brian Ackman Replied: Hi Hanya- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 19, 2018
Left by Jeanpaul Cruze
Response from the owner Replied: Hi Mr. Cruz-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 19, 2018
Left by Warren
Dan Moreaux is THE reason I own a Mercedes and will probably buy another this year - even though I really want to buy a BMW! :)
Brian Ackman Replied: Hi Warren- Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 18, 2018
Left by Syl Hollman
Met my expectations for service. Thank you. Syl Hollman
Brian Ackman Replied: Hi Syl- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 17, 2018
Left by Dan Boor
Response from the owner Replied: Hi Mr. Boor- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 14, 2018
Left by John
Response from the owner Replied: Hi John- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 13, 2018
Left by Xaralampos Nikiforidis
Response from the owner Replied: Hi Xaralampos- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 12, 2018
Left by MIRIAM CASTANOS
Response from the owner Replied: Hi Ms. Castanos- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 12, 2018
Left by Alexi Nowell
Derek is great and the service department works hard to get it right the first time instead of having to come back again and again like some other places.
Response from the owner Replied: Hi Ms. Nowell- Thanks for your review and kind words toward Derek Humelsine in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 12, 2018
Left by leo garcia
Response from the owner Replied: Hi Mr. Garcia- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 11, 2018
Left by Paula Young
Derrick my Service Manager, very professional and resourceful.
Response from the owner Replied: Hi Ms. Young- Thanks for your review and kind words toward Derek Humelsine in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 11, 2018
Left by Mike Ghanem
Response from the owner Replied: Hi Mr. Ghanem- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 11, 2018
Left by samaiyah amani
Response from the owner Replied: Hi Ms. Amani- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 11, 2018
Left by Gloria Browner
Response from the owner Replied: Hi Ms. Browner- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 11, 2018
Left by Nakita Chambers
My service tech is excellent and always have been. My experience was great.
Brian Ackman Replied: Hi Ms. Chambers- Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 10, 2018
Left by Kelly Nicklin
Joe was so very helpful and knowledgeable. Thank you!
Response from the owner Replied: Hi Ms. Nicklin- Thanks for your review and kind words toward Joe Popperwell in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 10, 2018
Left by Bob Podzius
Response from the owner Replied: Hi Mr. Podzius- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- December 06, 2018
Left by Tyler Bolin
Malick has wonderful customer service and Carl made the finance side a breeze. I loathe buying new cars but these guys made the process easy and seamless. Highly recommend working with Malick and Carl.
Response from the owner Replied: Hi Ty- Thanks for your review and kind words toward Malick Faye in our sales department as well as Carl Durham in our finance department.. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Yelp Review
- December 06, 2018
Left by Douglas M.
I have been using this dealership for 18 years and bought two cars from them. Have only been treated with dignity each time I have been there. Kit Cross has been my service manager for several years now and there is none better. He looks after my E-class and my 2002 500SL Silver Arrow like they are...
Brian A. Replied: Hi Douglas-Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 04, 2018
Left by Robert Sanders
Great dealership, love the body shop! Frank Namin best salesperson--John Alcorta great body shop manager.
Brian Ackman Replied: Hi Mr. Sanders- Thanks for your review and kind words toward Frank Namin and John Alcorta as we are very proud to have them on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- December 02, 2018
Left by Rami
Had a great experience buying my new CPO C-class. Hollywood Henderson was very kind and patient. Carl Durham was extremely professional. I love the car! Thank you!
Brian Ackman Replied: Hi Rami -Thanks for your review and kind words toward James Henderson and Carl Durham in our Pre-Owned Sales Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- November 30, 2018
Left by Richard Miller
Dan Moreau is a gem. He's been our service agent for seven or eight years and is simply terrific.
Brian Ackman Replied: Hi Mr. Miller -Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 29, 2018
Left by Lois Delaney
Response from the owner Replied: Hi Ms. Delaney- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 29, 2018
Left by Corey Tang
Response from the owner Replied: Hi Corey- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 29, 2018
Left by Enrique Llerena
Response from the owner Replied: Hi Mr. Llerena- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 27, 2018
Left by daverick mayberry
Response from the owner Replied: Hi Daverick- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 27, 2018
Left by Phyllis Dyer
This where I get my car service
Response from the owner Replied: Hi Ms. Dyer- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 25, 2018
Left by Ty Bo
Malick has wonderful customer service and Carl made the finance side a breeze. I loathe buying new cars but these guys made the process easy and seamless. Highly recommend working with Malick and Carl.
Response from the owner Replied: Hi Ty- Thanks for your review and kind words toward Malick Faye in our sales department as well as Carl Durham in our finance department.. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 25, 2018
Left by Dylan Gracie
Always great service at this location. Appreciate it.
Response from the owner Replied: Hi Dylan-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- November 25, 2018
Left by Mike Melton
Always friendly and knowledgable customer service. Questions are thoroughly answered.
Response from the owner Replied: Hi Mr. Melton- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- November 21, 2018
Left by Derrick Joseph
Response from the owner Replied: Hi Mr. Joseph- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 21, 2018
Left by Lyric Hawkins
Mr James Henderson introduced me to the Mercedes lifestyle and I love it! From the convenience to the ease of this whole transaction, I loved it all! I would highly recommend Mr Henderson to all of my friends and family.... 5 Service!
Response from the owner Replied: Hi Ms. Hawkins- Thanks for your review and kind words to James Henderson in our Sales Department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 21, 2018
Left by Guillermo Castillo
Response from the owner Replied: Hi Guillermo- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 20, 2018
Left by Jeff Kramer
Response from the owner Replied: Hi Mr. Kramer- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 20, 2018
Left by Eric Lynch
Response from the owner Replied: Hi Mr. Lynch- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 20, 2018
Left by Rona Kennedy
Response from the owner Replied: Hi Ms. Kennedy- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 20, 2018
Left by Dave Terefe
Response from the owner Replied: Hi Mr. Terefe- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- November 20, 2018
Left by Satisfied Customer
My Benz performs very well after servicing with Mercedes-Benz of Arlington.
Brian Ackman Replied: Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 18, 2018
Left by Ttd1960X .
Overall, my experience from sales to financing to delivery of the new car was very positive. The sales team and management were professional, knowledgeable and customer focus driven. The negotiation process was above board as well - no games played. I would recommend this dealer if you are in the...
Response from the owner Replied: Thanks for your review and kind words toward our sales and finance team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 17, 2018
Left by Alejandra Aguilera
Response from the owner Replied: Hi Ms. Aguilera- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 17, 2018
Left by Ttd1960X
Overall, my experience from sales to financing to delivery of the new car was very positive. The sales team and management were professional, knowledgeable and customer focus driven. The negotiation process was above board as well - no games played. I would recommend this dealer if you are in the...
Response from the owner Replied: Thanks for your review and kind words toward our sales and finance team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 16, 2018
Left by Erica Johnson
Response from the owner Replied: Hi Ms. Johnson- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 14, 2018
Left by Ali Altahir
Great service as usual
Response from the owner Replied: Hi Mr. Altahir- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- November 10, 2018
Left by Rob F
The staff was very helpful and made sure i was aware of all of my options. I was made aware of special opportunities and given all options available to me. Very courteous and informative.
Brian Ackman Replied: Hi Rob -Thanks for your review and kind words toward our staff. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- November 09, 2018
Left by Kevin Cole
Response from the owner Replied: Hi Mr. Cole- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- October 31, 2018
Left by A Google User
Very courteous, much different from my experience at the Chantilly dealership. My service advisor was Kevin Dean.
Response from the owner Replied: Hi Ms. Camper- Thanks for your review and kind words toward our dealership as well as your service advisor, Kevin Dean. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 31, 2018
Left by John Merchant
Response from the owner Replied: Hi Mr. Merchant- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- October 29, 2018
Left by Tommy Renkes
Response from the owner Replied: Hi Mr. Renkes- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- October 27, 2018
Left by Nichole Devolites
I've owned a few luxury vehicles in my day, and each time, I am less than thrilled with not just the buying process, but the overall service. I've never been to a dealership that was so efficient, organized, professional, and personable. I see why they are one of the highest rated dealerships in...
Response from the owner Replied: Hi Ms. Devolites- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- October 26, 2018
Left by Ratila Chowdhury
Response from the owner Replied: Hi Ms. Chowdhury - Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- October 26, 2018
Left by Maricette Pina
Quick, thorough, excellent customer service!
Response from the owner Replied: Hi Maricette- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- October 26, 2018
Left by Sandi Cumberland
Friendly and considerate staff. Finance dept is top notch. They treat you like family.
Response from the owner Replied: Hi Ms. Cumberland- Thanks for your review and kind words toward our staff. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Cars.com Review
- October 22, 2018
Left by Carol G.
Roy in the parts department and Brent Crow in service did a great job for me. I now have a "spare tire" I can take with me on long highway trips. I feel more confident with the spare.
Brian Ackman Replied: Hi Carol - Thanks for your review and kind words toward Roy Carter as well as Brent Crow. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- October 21, 2018
Left by bruce bostjanick
Customer service was fantastic
Response from the owner Replied: Hi Mr. Bostjanick- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 21, 2018
Left by Robert Greenburg
Joe Popperwell was a very helpful salesperson; Marcus was involved as Sales Manager; Mr. Zetlin made the exchage for the car; Hugh McGuire gave me some input on future service needs; John Munro was very clear and helpful on financing.A great team!
Response from the owner Replied: Hi Mr. Greenburg- Thanks for your review and kind words toward everyone you encountered at our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 20, 2018
Left by Mohammed Seifeldin Abdalla
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 20, 2018
Left by Marc Martinez
Dan and the team always take care of me. I am not the easiest customer. But, they always seem to impress me.
Response from the owner Replied: Hi Mr. Martinez- Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- October 20, 2018
Left by DBL
I always receive excellent service on my Mercedes-Benz vehicles at Mercedes-Benz of Arlington, and this is from someone who has been a customer for over 20 years.. Dan Moreau is my service advisor and never fails to provide the best customer care possible.
Brian Ackman Replied: Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- October 18, 2018
Left by Kenneth Najiy
Edwin Cortez is excellent
Response from the owner Replied: Hi Mr. Najiy- Thanks for your review and kind words toward your service advisor, Edwin Cortez. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- October 16, 2018
Left by Traister Bob
Servuce manager rep did a great job satisfying my needs
Brian Ackman Replied: Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 15, 2018
Left by Phyllis Camper
Very courteous, much different from my experience at the Chantilly dealership. My service advisor was Kevin Dean.
Response from the owner Replied: Hi Ms. Camper- Thanks for your review and kind words toward our dealership as well as your service advisor, Kevin Dean. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 14, 2018
Left by Ebony Vauss
Response from the owner Replied: Hi Ms. Vauss- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 14, 2018
Left by Michelle Princeton
Response from the owner Replied: Hi Ms. Princeton- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- October 13, 2018
Left by Kurt
Overall a good experience. Quality vehicles, tough negotiators. You get what you pay for though. Service and repairs could be explained a bit more thoroughly, but done to high standards. Work can be slow at times.
Brian Ackman Replied: Hi Kurt- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- October 11, 2018
Left by Thomas
Customer service and body shop representative was awesome.
Brian Ackman Replied: Hi Thomas- Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 11, 2018
Left by Tiffany T
Response from the owner Replied: Hi Tiffany- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 10, 2018
Left by Rich Galen
Response from the owner Replied: Hi Mr. Galen- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 10, 2018
Left by Kenneth Dawkins
Response from the owner Replied: Hi Mr. Dawkins- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 10, 2018
Left by Janice Everett
Response from the owner Replied: Hi Ms. Everett- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 10, 2018
Left by Denise Hanna
Response from the owner Replied: Hi Ms. Hanna- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 09, 2018
Left by albert mack
Outstanding service...
Response from the owner Replied: Hi Mr. Mack-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 08, 2018
Left by Andrew Staude
Response from the owner Replied: Hi Mr. Staude-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 08, 2018
Left by JA P
The tech advisor Kit Cross, is always fair and honest. It is a fresh approach to car service.
Response from the owner Replied: Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 06, 2018
Left by Robert Jackson
Response from the owner Replied: Hi Mr. Jackson-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 06, 2018
Left by Benlll Kenn
Great service, knowledgeable advisors. Express service really is Express. Their service advisors are customer oriented, and are responsive to your concerns.
Response from the owner Replied: Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 05, 2018
Left by Sydney Church
Waited for me to arrive to pick up my car after business hours.
Response from the owner Replied: Hi Sydney-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- October 05, 2018
Left by Cox
Good service. Kit Cross is great. Tires were too expensive.
Brian Ackman Replied: Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 05, 2018
Left by Dan Colbert
Response from the owner Replied: Hi Mr. Colbert-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 05, 2018
Left by Ingrid Schneider
Response from the owner Replied: Hi Ms. Schneider-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 04, 2018
Left by Kimberly Quigley
Response from the owner Replied: Hi Ms. Quigley-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 03, 2018
Left by Elizabeth Bouchard
Response from the owner Replied: Hi Ms. Bouchard-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 03, 2018
Left by Toksie Nelson
Response from the owner Replied: Hi Toksie-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 03, 2018
Left by Mong Penella
Response from the owner Replied: Hi Mong-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 02, 2018
Left by Emma Brookshire
Response from the owner Replied: Hi Ms. Brookshire-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 02, 2018
Left by Kevin Reid
Response from the owner Replied: Hi Mr. Reid-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 02, 2018
Left by xinya zhang
Response from the owner Replied: Hi Ms. Zhang-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 02, 2018
Left by Jill Gruber
Response from the owner Replied: Hi Ms. Gruber-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 02, 2018
Left by American Bus Coach
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- October 02, 2018
Left by Angel Santa
Derrick is a great customer focused service manager
Response from the owner Replied: Hi Angel -Thanks for your review and kind words toward Derek Humelsine in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- October 02, 2018
Left by Earle Mundell
It took them a hour to provide me with my car after they told me it was ready.
Brian Ackman Replied: Hi Mr. Mundell - Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I do apologize for the length of time it took to provide you with your vehicle. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- September 30, 2018
Left by A Google User
The person with whom I dealt, Sheldon Dubraux, was outstanding.I will consult with him whenever I purchase or lease a new car.
Response from the owner Replied: Hi Mr. Farrell-Thanks for your review and kind words toward Shelton Debraux in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 30, 2018
Left by A Google User
The MB associate that helped us, Shelton, was especially knowledgeable and helpful. He assisted us determine the best time to order a new vehicle.
Response from the owner Replied: Hi Mr. Saunders-Thanks for your review and kind words toward Shelton Debraux in our Sales Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 26, 2018
Left by Deborah Hockaday
Response from the owner Replied: Hi Ms. Hockaday-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 26, 2018
Left by Bret Hartman
Response from the owner Replied: Hi Mr. Hartman-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 24, 2018
Left by Marquet Smith
Nice cars
Response from the owner Replied: Hi Marquet- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 22, 2018
Left by Rick Saunders
The MB associate that helped us, Shelton, was especially knowledgeable and helpful. He assisted us determine the best time to order a new vehicle.
Response from the owner Replied: Hi Mr. Saunders-Thanks for your review and kind words toward Shelton Debraux in our Sales Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- September 21, 2018
Left by Mattie R. Sharoless
I received excellent service from adviser Kitt Cross.
Brian Ackman Replied: Hi Mattie-Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 21, 2018
Left by Alan Hicks
Response from the owner Replied: Hi Mr. Hicks-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 20, 2018
Left by April Love
Response from the owner Replied: Hi Ms. Love-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 20, 2018
Left by Cornelia Baylock
Yes great customer service fast and efficient. They did a great job when the deer ran into my truck, I'm glad I had full coverage insurance.
Response from the owner Replied: Hi Ms. Baylock- Thanks for your review and kind words toward our Collision Center. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 17, 2018
Left by AHMED MUFTI
Response from the owner Replied: Hi Mr. Mufti-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 17, 2018
Left by Horace Holden
Response from the owner Replied: Hi Mr. Holden-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 17, 2018
Left by Rose Gregory
Response from the owner Replied: Hi Ms. Gregory-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 16, 2018
Left by shaye hardy
Response from the owner Replied: Hi Ms. Hardy-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 16, 2018
Left by Kayte Tannaccio
Response from the owner Replied: Hi Ms. Tannaccio-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 16, 2018
Left by Steve Hirsch
Response from the owner Replied: Hi Mr. Hirsch-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 15, 2018
Left by dfarrakh
I purchased my C300 Mercedes Benz from Arlington. Shortly after i noticed some issues with the car. I got in touch with the dealership and they advised me to bring the car in to the service center of Arlington. I listed the issues relating to the car. I must say that the service center of...
Response from the owner Replied: Hi Amara-Thanks for your review and kind words toward Hugh McGuire in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 15, 2018
Left by Greta Brendley
Response from the owner Replied: Hi Ms. Brendley-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 12, 2018
Left by amara dunkas
Response from the owner Replied: Hi Amara-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- September 10, 2018
Left by Robert Lehman
A worry free service stop. I was given a great loaner vehicle. The backup camera was replaced while under warranty.
Brian Ackman Replied: Hi Mr. Lehman-Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- September 07, 2018
Left by Mei Chen
Response from the owner Replied: Hi Mei-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 07, 2018
Left by marquise lucas
Response from the owner Replied: Hi Marquise-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 06, 2018
Left by Robert MacGregor
Response from the owner Replied: Hi Mr. MacGregor-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 06, 2018
Left by Michael Prather-Harold
Response from the owner Replied: Hi Michael -Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 05, 2018
Left by TAMJID AHMED
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 05, 2018
Left by harry thomas
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 05, 2018
Left by David Enevoldsen
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- September 04, 2018
Left by James Henry
The level of service was outstanding!! My service technician Kit was very professional and addressed every concern I had. Very pleased with the level of service.
Brian Ackman Replied: Hi Mr. Henry-Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- September 04, 2018
Left by MANUELLA DE CARVALHO
Very honest people who honor their commitments to customer satisfaction. Many thanks JT and pre-owned sales management team.
Brian Ackman Replied: Thanks for your review and kind words toward Jerome Tillery (JT) as well as our Pre-Owned department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 04, 2018
Left by Freddie Flakes
Great service
Response from the owner Replied: Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 03, 2018
Left by John Poulsen
Great experience and easy to deal with without the salesperson pressure you to sign.Can recommend this dealership
Response from the owner Replied: Thanks for your review and kind words toward our Sales Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- September 01, 2018
Left by Jason Isaacson
Response from the owner Replied: Hi Ms. Valentine - Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 31, 2018
Left by A Google User
I've used the collision center twice now (unfortunately) for fender-benders, and cannot say enough good things about the customer service received as well as the quality work! I hope I have no need to return, however if I do, I know I'll be in good hands!
Response from the owner Replied: Hi Ms. Lorio- Thanks for your review and kind words toward our Collision Center. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 31, 2018
Left by A Google User
Very courteous and 1st class customer service from the time you drop off your car, to the time you pick it up. The available courtesy vehicle was a definite plus and added convenience.
Response from the owner Replied: Hi Mr. Green-Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 31, 2018
Left by Penelope Dade
Response from the owner Replied: Hi Ms. Dade- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 31, 2018
Left by Kayode Ogunsola
Drop off and intake process was sleek and efficient. Diagnosis was promoted and I was presented with clear timescales for the fix. Repairs have held up and the car was steamed cleaned as well. Excellent service all round.
Response from the owner Replied: Hi Kayode- Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 27, 2018
Left by Jehangir Khan
Response from the owner Replied: Hi Jehangir- Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 26, 2018
Left by SANDRA THOMPSON
This was a great place for me to go to I work with the sales person named JT and an and he was the bomb. Talk about professionalism, honest and just had a great smile on his face when he greeted me. I definitely recommend coming here if you're looking for a Mercedes-Benz JT knows everything about...
Response from the owner Replied: Hi Ms. Thompson - Thanks for your review and kind words toward Jerome Tillery (JT) in our Sales Department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 25, 2018
Left by SBFT09
It was a pleasure doing business with Mr. Elliott Brown of Mercedes-Benz Arlington. He was very helpful and provided excellent service. I will certainly be recommending my friends and family!
Response from the owner Replied: Thanks for your review and kind words toward Elliott Brown in our Sales Department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 24, 2018
Left by denia woody
Response from the owner Replied: Hi Ms. Woody- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- August 22, 2018
Left by Larry Inouye
While I like the dealership very much, I will be selling my vehicle, as soon as possible, and will NOT be buying anything from MB ever again. I am having recurring problems with rodent damage to wiring and all efforts to stop this have failed (4 times in the past year or so). I found it disturbing...
Brian Ackman Replied: Hi Larry - I apologize for the recurring rodent issues you have incurred. If there is anything we may do, please contact our service manager, Dave Smith at 703.284.2438.
Google Review
- August 21, 2018
Left by Sharon Avant
Response from the owner Replied: Hi Ms. Avant- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 21, 2018
Left by oladapo wemida
Response from the owner Replied: Hi Mr. Oladapo- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 21, 2018
Left by Lakesha Mays
Response from the owner Replied: Hi Ms. Mays- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 20, 2018
Left by Valerie Randolph
This Mercedes-Benz dealership located on Glebe Rd, gave me A plus service. Everyone is so engaged with a smile on their face. Let me just also give a Shout Out !!!! to Hugh he kept me updated with repair information. I know my car is old when you have new models rolling in to be repaired, my 2003...
Response from the owner Replied: Hi Ms. Randolph- Thanks for your review and kind words toward Hugh McGuire in our Service Department as well as our dealership staff. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 18, 2018
Left by Nadine Valentine
Response from the owner Replied: Hi Ms. Valentine - Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- August 18, 2018
Left by Parind Raval
I always have a great experience with Mercedes Benz of Arlington service. Dave Smith keep up the excellent work!! Your staff is amazing!
Brian Ackman Replied: Hi Parind-Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- August 17, 2018
Left by Happy Mercedes Benz Owner
Excellent Service, professional staff, coffee, tea, water and refreshments available while waiting. Pleasant conditions.
Brian Ackman Replied: Hi Mr. Stein-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 16, 2018
Left by WesWithTheHomerun V
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 16, 2018
Left by Wang Chenyang
Response from the owner Replied: Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 16, 2018
Left by Gary Chique
White glove treatment from the time you pull into the garage to the time you drive out with your Mercedes. Awsome service. THe folk's from Fredericksburb must come up north to see how its done. Thank Arlington.
Response from the owner Replied: Hi Mr. Chique- Thanks for your review and kind words toward our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 15, 2018
Left by Amy Iorio
I've used the collision center twice now (unfortunately) for fender-benders, and cannot say enough good things about the customer service received as well as the quality work! I hope I have no need to return, however if I do, I know I'll be in good hands!
Response from the owner Replied: Hi Ms. Lorio- Thanks for your review and kind words toward our Collision Center. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 15, 2018
Left by Cindy Courville
Response from the owner Replied: Hi Ms. Courville- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 15, 2018
Left by Leigh Hurley
Response from the owner Replied: Hi Leigh- Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- August 14, 2018
Left by Omegaman
The salesman (Malik) was professional, knowledgeable, and courteous. Answered all my questions and made thoughtful suggestions along with the Business Manager. Seemed honest and exerted no sales pressure!
Brian Ackman Replied: Thanks for your review and kind words toward Malick Faye in our Sales Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 14, 2018
Left by Michael Geffert
Response from the owner Replied: Hi Mr. Geffert - Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 14, 2018
Left by Bassel Kateeb
Update (collision center) - 5 out of 5 starsI have a love-hate relationship with this dealership. Where as my experience has been mostly negative due to bad experiences with the service and parts department, my recent experience with the collision center has been nothing but positive. Recently had...
Response from the owner Replied: Hi Mr. Kateeb - I truly apologize for you experience at our Service Center. Please contact our Service Manager, Dave Smith at 703.284.2438 as he would love the opportunity to resolve your concerns. Thanks
Google Review
- August 14, 2018
Left by Aubrey Dubra
Response from the owner Replied: Hi Ms. Dubra-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- August 13, 2018
Left by Tim R
Great all around. Very glad I chose Arlington Mercedes.
Brian Ackman Replied: Hi Tim-Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Cars.com Review
- August 12, 2018
Left by Kay Harris
Staff is always professional, helpful, and courteous. They are knowledgeable about products and what needs to be serviced at all times.
Brian Ackman Replied: Hi Ms. Harris-Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 10, 2018
Left by Natalya Rachkovskaya
Response from the owner Replied: Hi Ms. Rachkovskaya-Thanks for your 5 star rating. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google Review
- August 10, 2018
Left by Ziad Kabbani
Dan Moreau all i can say you are the best, courthouses considered and over and over you go out of your way to make things happen for your client.You are 10 stars in my book.
Response from the owner Replied: Hi Ziad- Thanks for your review and kind words toward Dan Moreau in our service department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Google Review
- August 10, 2018
Left by First Last
Quality of work is top notch. Chris Quinn is a very experienced professional, and a pleasure to deal with. I'm even planning to have some work don on non-MB vehicles.
Response from the owner Replied: Thanks for your review and kind words toward Chris Quinn in our Collision Center. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.