Awesome experience
- February 19, 2017
Left by Globetrotter Jon
I recently bought a very slightly used Mercedes GLA250 from Mercedes Benz of Arlington and had a super experience. Kathy Walker was knowledgeable, friendly and not even slightly pushy. She let the car sell itself and answered very question I asked. She also was able to admit when she didn't know...
Brian Ackman Replied: Hi Jon - Thanks for your review and kind words toward Kathy walker in our Pre-Owned Department. Kathy is a great asset to our sales team and we are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Service at American Service Center
- February 16, 2017
Left by Duane Moses
Work done in a timely manner. Good dudes in service department. Looking forward to seeing them next service.
Brian Ackman Replied: Hi Mr. Moses - Thanks for your review and kind words toward our service department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
GLE43 Purchase
- February 16, 2017
Left by Victor Sellier
Excellent ordering, selection, buying, and delivery experience.
Brian Ackman Replied: Hi Mr. Sellier- Thanks for your review and we are glad to hear that you received the exceptional service that you deserve when ordering a new Mercedes-Benz. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
I drive an hour just to get my car serviced here!
- February 15, 2017
Left by SHG
Great service! Geoff and Ann are fantastic and are always eager and available to provide top notch service! I make sure when I need my car serviced that I choose Arlington Mercedes Benz to handle my needs!
Brian Ackman Replied: Thanks for your review and kind words toward Geoff and Ann in our service department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great service
- February 15, 2017
Left by Jermaine johnson
I had a great experience at the service department. Dan took great care of my car and surprised me when he didn't change me for the service to my vehicle. My factory warranty had ran out last year 2016 but I still had extended coverage. To my surprise he didn't even ask about it. He said sense the...
Brian Ackman Replied: Hi Mr. Johnson- Thanks for your review and kind words toward Dan Moreau and our service department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Manager
- February 15, 2017
Left by Dorthea (Dottie) Brown
When visiting the Mercedes Dealership of Arlington, I was treated with dignity, respect, and the utmost customer service from all staff and especially by the Service Manager Mr. Dan Moreau. Mr. Moreau checked to see about service warranties to apply to my repair bill. He understood my needs as a...
Brian Ackman Replied: Hi Ms. Brown- Thanks for your review and kind words toward Dan Moreau and our staff at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes
- February 13, 2017
Left by Rick
Fantastic dealership. Would definitely recommend over other Mercedes dealerships I've dealt with in the area.
Brian Ackman Replied: Hi Rick- Thanks for your review and kind words toward Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great deal at Mercedes Benz of Arlington
- February 12, 2017
Left by Ray Smith
Great dealership and friendly people that work hard to get you a great deal. Hats off to Joe and Mike in finance for finding me a great deal!
Brian Ackman Replied: Hi Mr. Smith - Thanks for your review and kind words toward Joe and Mike in our sales department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Dealer service here is streamlined
- February 11, 2017
Left by Robert S.
I have been buying from this firm and having vehicles services there for 20 years now. They continue to pleasantly surprise me with their streamlined processes.
Brian Ackman Replied: Hi Robert- Thanks for your review. We are glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Car Service
- February 11, 2017
Left by Richard Cummings
The service was excellent. The car is running like new.
Brian Ackman Replied: Hi Mr. Cummings- Thanks for your review. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Car repair service
- February 03, 2017
Left by Makaveli Warner
Keep up the good work... excellent and honest staff
Brian Ackman Replied: Hi Makaveli - Thanks for your review and kind words toward our staff at Mercedes-Benz of Arlington. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Service
- February 03, 2017
Left by Richard
Car was in forState inspection and check of tires.
Brian Ackman Replied: Hi Richard - Thanks for your 5 star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- February 02, 2017
Left by lori thomas
Bought my first Mercedes from Arlington Mercedes. The process was great! Friendly staff and very knowledgeable. I'm so happy with my purchase and my purchasing experience.
Response from the owner Replied: Hi Ms. Thomas - Thanks for your review and kind words toward our Sales and Finance departments. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great experience
- February 02, 2017
Left by Andrew
Buying experience was very easy- especially given that I live over an hour alway from the dealership. My sales person and the business manager were great to work with. I would buy additional cars from this dealership, and my salesperson.
Brian Ackman Replied: Thanks for your review and kind words toward our Sales and Finance departments. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
"PAIN FREE" BUYING EXPERIENCE
- February 01, 2017
Left by DAVID
NOT ONLY WAS THE PURCHASE OF THE VEHICLE PAINLESS, BUT THE LEVEL OF CUSTOMER SERVICE WAS FLAWLESS FROM THE FINANCE DEPARTMENT TO THE SALESMAN WHO MADE THE DELIVERY AND EXPLAINED THE VEHICLE IN GREAT DETAIL.
Brian Ackman Replied: Thanks for your review and kind words toward our Sales and Finance departments. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Service
- February 01, 2017
Left by Graham Smart
It was a scheduled maintenance but as always the process and outcome was first class. I value Garry's attention to making this as easy as possible
Brian Ackman Replied: Thanks for your review and kind words toward Garry Burk. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 31, 2017
Left by Dick Goodwin
Superb. We have had our cars serviced here for over 10 years and were so satisfied with the service we bought a car. EXCEPTIONAL service.
Response from the owner Replied: Hi Mr. Goodwin - Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Car service
- January 28, 2017
Left by Susanne Joyner
Great service department and service manager This is an imposition to be asked to writer 50 letters Who ever made that dicition must have a athorotaria problem .
Brian Ackman Replied: Thanks for your review and kind words toward our Service Department. We do appreciate your business and taking the time to write a review. Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes-Benz of Arlington
- January 28, 2017
Left by T Shepherd
As usual, I had a fantastic experience with the service I received at my dealership. The employees are warm, professional, and extremely knowledgeable.
Brian Ackman Replied: Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Ms Judith Barnes
- January 28, 2017
Left by Judy Barnes
Always good service from the rep I have been dealing with for over ten years, Dan Moreau. I trust him to tell me what's needed.
Brian Ackman Replied: Hi Ms. Barnes- Thanks for your review and kind words toward Dan Moreau. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Best place to buy Mercedes
- January 28, 2017
Left by Mo
Love servicing my vehicles here. Bought my Mercedes here after shopping around. No pressure
Brian Ackman Replied: Hi Mo- Thanks for your review and kind words toward our Service and Sales Departments. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 28, 2017
Left by Eugene Silva
Prompt service at a fair price
Google+ Review
- January 26, 2017
Left by Bassam Bohsali
What a fantastic experience purchasing a vehicle from this dealership. We were treated extremely well. Omar Siddiq gave us great service. He let us take our time and helped us select the perfect car for our needs. Mike the sales manager was also very courteous and professional. This is our first MB...
Response from the owner Replied: Hi Bassam- Thanks for your review and your kind words toward Omar and Mike. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service during your purchase experience. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 21, 2017
Left by Steven Jumper
Response from the owner Replied: Hi Mr. Jumper - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 21, 2017
Left by Lauren Morrow
Response from the owner Replied: Hi Ms. Morrow - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 21, 2017
Left by Jomeka Dyer
Response from the owner Replied: Hi Jomeka- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 19, 2017
Left by Bai Dumbuya
My experience with Mercedes of Arlington has also been delightful. The professionalism of the staff particularly Donald McNeely whom I have continue to work with since the first time I had been at the dealership, is remarkable he is very professional with an in-depth knowledge of whatever issue I...
Response from the owner Replied: Hi Bai- Thanks for your review and kind words toward Donald McNeely and our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
New satisfied customer
- January 19, 2017
Left by Davis
Dian was great. She should be considered an assest for your service department.
Brian Ackman Replied: Thanks for your review and kind words toward Diandra in our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Mr robinson
- January 15, 2017
Left by Kent
Donald is my service adviser and he is awesome I would easily buy from this dealer again and refer friends and family in the future
Brian Ackman Replied: Hi Kent- Thanks for your review and kind words toward Donald. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us.! Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 14, 2017
Left by Ainslie Rose
Great service department, I've owned other auto brands and Mercedes is top notch!
Response from the owner Replied: Hi Ainslie- Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us.! Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 14, 2017
Left by Tiffanie Massey
Response from the owner Replied: Hi Ms. Massey - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Arlington Mercedes Benz service
- January 13, 2017
Left by Christoforos Dimitriou
Great people great service great facilities. Can't be more satisfied and happy when you deal with Them. If you are a Mercedes owner don't look elsewhere That's the place you should go.
Brian Ackman Replied: Thanks for your review and kind words toward our Service team. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 12, 2017
Left by Chris Hollingshead
Response from the owner Replied: Hi Chris - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 12, 2017
Left by Samrang Kchao
Response from the owner Replied: Hi Samrang- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes benz of Arlington
- January 11, 2017
Left by Nizjoin Howard
My vist is always pleasant and I'm always pleased with service and my service advisor. My service advisor is wonderful . He makes every visit perfect for me.
Brian Ackman Replied: Hi Nizjoin -Thanks for your review. We are glad to hear that your service advisor was able to provide you the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Great Buying Experience
- January 10, 2017
Left by RM
My wife and I had a terrific experience at Mercedes Benz of Arlington. The representative who helped us select our new car was Omar Siddiq. He was excellent. Omar was knowledgeable, helpful, and never pushy. In part, he was one of the reasons we decided to purchase our new car from there. Mike...
Brian Ackman Replied: Thanks for your review and kind words toward Omar in our Sales Department, Mike in Finance as well as our service department. We are glad to hear that your received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 09, 2017
Left by Mark Koppersmith
Response from the owner Replied: Hi Mr. Koppersmith - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 09, 2017
Left by Alan Reyes
Response from the owner Replied: Hi Mr. Reyes - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mister
- January 07, 2017
Left by Jerald P Cohen
Service advisor was first rate. Could not have been a more satisfactory experience.
Brian Ackman Replied: Hi Mr. Cohen -Thanks for your review. We are glad to hear that your service Advisor was able to provide you the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 05, 2017
Left by Jan Vincent Lopez
Response from the owner Replied: Hi Jan- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Heater not Working
- January 04, 2017
Left by RJJ
I was pleased with the service. The car repairs were covered by the extended warranty which I had bought from Mercedes. This, of course, was good. The car does not seem to heat up as fast as it used to, but it does heat up.
Brian Ackman Replied: Thanks for your review. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 03, 2017
Left by Jo Jo
Response from the owner Replied: Hi Jo Jo- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Very satisfied with repair!
- January 03, 2017
Left by Matthew Gaglione
Chris Quinn and David Hoai were just outstanding to work with. The repair was completed as scheduled and work was perfect. Thank you.
Brian Ackman Replied: Hi Mr. Gaglione -Thanks for your review and kind words toward Chris Quinn and David Hoai in our Collision Center. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Best of the Best
- January 03, 2017
Left by Steve I.
Dan Moreau and Marv Wentzel are the best "pit" team in the region - at very least. With their expertise, you can drive your Mercedes with total confidence.
Brian Ackman Replied: Hi Steve -Thanks for your review and kind words toward Dan Moreau and Marvin Wentzel. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
review
- January 03, 2017
Left by j tilelli
Prompt ,efficient and courteous. Facility is professional and well organized ;rental loaner option run professionally.
Brian Ackman Replied: Thanks for your review and kind words toward our service department. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 02, 2017
Left by LP
Response from the owner Replied: Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- January 01, 2017
Left by Michael Achurra
Response from the owner Replied: Hi Mr. Achurra - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
SERVICE REPAIRS
- January 01, 2017
Left by MARY L. PRICE
THE SERVICE WAS EXCELLANT, I WOULD RECOMMEND YOU TO OTHER PEOPLE. I WAS NOT IN THE PROCESS OF BUYING A NEW OR USED VEHICLE AT THIS TIME.
Brian Ackman Replied: Hi Ms. Price - Thanks for your review and we are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Good customer service
- January 01, 2017
Left by Juio Tan
Overall good service. Car washed and buffed after repair completed. Smelt like new! Satisfied customer.
Brian Ackman Replied: Hi Juio- Thanks for your review and we are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 30, 2016
Left by Lorelle
Response from the owner Replied: Hi Lorelle- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Dec 2016
- December 30, 2016
Left by Dowlen
Donald McNeely is very professional and helpful. Donald makes insightful suggestions.
Brian Ackman Replied: Hi Dowlen- Thanks for your review and kind words toward Donald McNeely. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
A++ great dealership and repair service
- December 30, 2016
Left by SV
Fantastic service. Highly recommend! Kudos to Frank Namin, Dan Moreau and team.
Brian Ackman Replied: Thanks for your review and kind words toward Frank Namin and Dan Moreau. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 29, 2016
Left by Yuncong Yang
Response from the owner Replied: Hi Yuncong- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 29, 2016
Left by Angel Delgado
As always, it is refreshing to know you will be taken care of by Hugh Mcguire.
Response from the owner Replied: Hi Mr. Delgado- Thanks for your review and kind words toward Hugh McGuire. At Mercedes-Benz of Arlington our customers always come first and we are glad to here that your service experience was outstanding. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 29, 2016
Left by Trina Shiffman
Always efficient and professional.
Response from the owner Replied: Hi Ms. Shiffman - Thanks for your review and kind words toward Mercedes-Benz of Arlington as our customers always come first and we are glad to here that your experience was outstanding. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 29, 2016
Left by Ysabel Afzelius
Response from the owner Replied: Hi Ysabel- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Owner
- December 29, 2016
Left by Rodolfo Granados
I am very satisfied with the service of ASC and my service adviser, Garry Burke.
Brian Ackman Replied: Hi Mr. Granados- Thanks for your review and kind words toward Garry Burke. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Yelp Review
- December 29, 2016
Left by Susan M.
I had a great experience purchasing my Mercedes from Mercedes-Benz of Arlington, and a great experience both times I've been in for service. I agree the drop-off can be confusing, but I think I'm getting the hang of it. Thanks!
Google+ Review
- December 26, 2016
Left by Lisa Junior
I love MB of Arlington Service is always 100%
Response from the owner Replied: Thanks for your review and kind words toward our service department. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
GARRY BURK
- December 23, 2016
Left by KEVIN RICHMOND
Great professional work and customer service! Merry Christmas....
Brian Ackman Replied: Hi Jerry- Thanks for your review and kind words toward our service department. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Happy Holidays! Brian Ackman Business Development Center, Manager (703) 284.2553.
Yelp Review
- December 21, 2016
Left by M C.
First timer: Great service "night" & "day" compared to SilverSpring MB dealer. Stay away from Silver Spring MB dealer service department!!! As for Arlington MB dealer service department, Don McNeely (Service Advisor) was great. He addressed every concern I had with my prior experience at another...
Brian A. Replied: Thanks for your review and kind words toward Donald McNeely. We are glad to hear that you have received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 20, 2016
Left by Myesha Howard
Response from the owner Replied: Hi Mysha- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 19, 2016
Left by Victor Hugo
Dave Scott and Hugh McGuire continue to provide outstanding service.
Response from the owner Replied: Hi Mr. Hugo- Thanks for your review and kind words toward Scott and Hugh. At Mercedes-Benz of Arlington our customers always come first and we are glad to here that your service experience was outstanding. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 19, 2016
good
Response from the owner Replied: At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 19, 2016
Left by Mysha Howard
Response from the owner Replied: Hi Mysha- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes Benz Arlington
- December 16, 2016
Left by Jerry C
Excellent Service Department. I have used MB ARLINGTON for about 18 years for 4 different MBs. Great service and great folks. No issues. Thanks.
Brian Ackman Replied: Hi Jerry- Thanks for your review and kind words toward our service department. We are glad to hear that you continue to receive the excellent service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
SUPERB Service department and Service Person!!
- December 15, 2016
Left by Warren
Dan Moreau is THE best thing your dealership has going for it by FAR! A TRUE professional - always honest, up-front, realistic and just a really good asset to your company. He's the reason I haven't bought a BMW yet...
Brian Ackman Replied: Hi Warren-Thanks for your review and kind words toward Dan Moreau. I am glad to hear that your service experiences are always exceptional with Dan as we are proud to have him on our Mercedes-Benz of Arlington's team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Thank Yoy!
- December 15, 2016
Left by Elizabeth in DC
I have always given Mercedes of Arlington excellent ratings, and this time is no exception. While recalibrating my cameras due to a windshield replacement, the Service Center noticed that I had regular maintenance due in two weeks and went ahead and took care of the service, so I didn't have to...
Brian Ackman Replied: Hi Elizabeth- Thanks for your review and kind words toward our dealership and Dan Moreau. We are glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes-Benz repair
- December 15, 2016
Left by BP
My repair was handled quickly while I waited at the body shop. A glass cover over a light on the right front fender had gotten broken. The gentleman got the part from the body shop and installed in while I waited.
Brian Ackman Replied: Thanks for your review. I am glad to hear that your Body Shop experience was exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 14, 2016
Left by Anna-Maria Eftimiadis Mula
Response from the owner Replied: Hi Anna-Maria - Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 14, 2016
Left by Matthew Goldstein
Response from the owner Replied: Hi Mr. Goldstein- Thanks for your 5 Star rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Ms. Angela Brown
- December 14, 2016
Left by Angela Brown
The only matter that I have not succeeded is having availability for pick-up upon my return.
Brian Ackman Replied: Hi Ms. Brown -Thanks for your review. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Work done professionally and timely
- December 14, 2016
Left by Ishk Ismael
Work was done as promised in a timely manner. The staff is cordial and took the time to explain the work that need to be done.
Brian Ackman Replied: Hi Ishk-Thanks for your review. I am glad to hear that your service experience was exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Little Things
- December 14, 2016
Left by Matthew Jennings
The service and attention to details is always excellent. Most of all Dan Moreau is always on top of things, familiarity with my vehicle, returns my calls, courteous, knowledgable.
Brian Ackman Replied: Hi Mr. Jennings-Thanks for your review. I am glad to hear that Dan was able to make your service experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 13, 2016
Left by LB Kyle
Efficient and effective, as usual.
Response from the owner Replied: Thanks for your review. We are glad to hear that your experience was exceptional at Mercedes-Benz of Arlington as our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 13, 2016
Left by Adil Alaoui
Response from the owner Replied: Hi Adil- Thanks for your 5 STAR rating. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Jacqueline Snowden
- December 13, 2016
Left by JACQUELINE SNOWDEN
Care given to provide prepaid service. Was done in a prompt manner. When carpet spots pointed out special care was taken to clean.
Brian Ackman Replied: Hi Ms. Snowden- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 09, 2016
Left by William Deegan
Response from the owner Replied: Hi Mr. Deegan- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Always Appreciative of Excellent Service
- December 08, 2016
Left by Vinson
Great experience...very professional, timely and friendly
Brian Ackman Replied: Hi Vinson- Thanks for your review and kind words toward our staff. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes-Benz of Arlington--A Class Act
- December 08, 2016
Left by Ron O
This dealership does a great job, and the customer service is excellent. Importantly, I don't feel like I get "nickel and dimed" to death--quite the opposite. I feel like I often get a very good deal with their service.
Brian Ackman Replied: Hi Ron- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Not understood
- December 08, 2016
Left by Charles W. Foulke
Excellent in every way. Superior service under guildence of Kit Cross.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Kit was able to make your service experience excellent and exceptional as we are proud to have him on our Mercedes-Benz of Arlington's team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Damage car repair
- December 07, 2016
Left by Gwendolyn Quan
Natalie did a good job informing me about my car. She explain what needed to be done to the car and how long it would take to fix it.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Natalie was able to make your experience exceptional as we are proud to have her on our Mercedes-Benz of Arlington's team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Purchase Experience
- December 06, 2016
Left by D. Stone
I was very satisfied with the service received at the Mercedes-Benz of Arlington dealership.
Brian Ackman Replied: Thanks for your review. We appreciate your business and are glad to hear that everything went well during your purchase experience at Mercedes-Benz of Arlington. Please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 06, 2016
Left by Henry Randle
Response from the owner Replied: Hi Mr. Randle- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Yelp Review
- December 06, 2016
Left by Monica R.
They are fair, helpful and go above and beyond. Wouldn't go anywhere else. Love the free car washes!
Google+ Review
- December 04, 2016
Left by James Ridley
Response from the owner Replied: Hi Mr. Ridley- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 04, 2016
Left by Oz
Response from the owner Replied: Hi Oz- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 04, 2016
Left by Xavier Prens
Response from the owner Replied: Hi Xavier- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes-Benz of Arlington Service Experience
- December 04, 2016
Left by Kirill S.
Have been using this dealership since 2010... and I am still with them!
Brian Ackman Replied: Hi Kirill- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
MB Arlington
- December 04, 2016
Left by Anonymous
Good experience. Not high pressure which was nice.
Brian Ackman Replied: Thanks for your review and the kind words toward our staff. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 03, 2016
Left by Bruce Miller
Very easy and comfortable process. Our sales person was personable, professional and completely focused on our needs. The transaction was fair, low pressure and fast, exactly what I was looking for.
Response from the owner Replied: Hi Mr. Miller- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service during your purchase. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 03, 2016
Left by Vitaly Sahno
Friendly stuff and convenient hours of operation
Response from the owner Replied: Hi Mr. Sahno- Thanks for the kind words toward our staff at Mercedes-Benz of Arlington as our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 03, 2016
Left by Linda Fei
Dan is always there to help. Great service!
Response from the owner Replied: Hi Ms. Fei- Thanks for your review. I am glad to hear that Dan and our Mercedes-Benz of Arlington's team have provided you exceptional service that you deserve. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Repair of E350 Bluetec
- December 03, 2016
Left by R. Gabel
Excellent service, kept me informed about what was wrong with the car, cost of repair, and time it would take to do the work--and they were good to their word!
Brian Ackman Replied: Thanks for your review and kind words toward our service team. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 02, 2016
Left by Raj N
Response from the owner Replied: Hi Raj- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 02, 2016
Left by Iraj Talai
Prompt and perfect service by competent and caring staff was what i experienced. Thank you, especially to Edwin.
Response from the owner Replied: Hi Iraj- Thanks for your review. I am glad to hear that Edwin and our Mercedes-Benz of Arlington's team have provided you exceptional service that you deserve. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- December 01, 2016
Left by yaritza lorenzo
Response from the owner Replied: Hi Ms. Lorenzo- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
flat tire
- December 01, 2016
Left by Pat M
The service man was quickly there, he exchanged my flat with my spare. When I went to a DC service station the next day to get repaired, he told me that the service man should have told me that the tire needed to be replaced. I had asked the service guy and he just showed me a nail, so I assumed...
Brian Ackman Replied: Thanks for your review. I'm glad to hear that our Roadside technician was able to take care of your flat tire in a timely matter. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Happy Fort Washington GL owner
- December 01, 2016
Left by Milton Hilliard Jr
Kit has been an asset to my car experience. I feel like he wants to deliver superior service ALL the time.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Kit was able to make your service experience amazing and exceptional as we are proud to have him on our Mercedes-Benz of Arlington's team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 30, 2016
Left by Barry Adams
What a great dealer... seriously. Every employee at this dealership is friendly, professional, and generally cares about meeting the needs of their clients, or soon-to-be clients. Especially David & Diandra, (Service Manager & Asst Service Manager) - who were both extremely understanding of my...
Response from the owner Replied: Hi Mr. Adams- Thanks for your review and the kind words towards David and Diandra who we are very proud to have on our team. At Mercedes-Benz of Arlington our customers always come first and as a family owned business lead by our GM Ralph we are glad to have you as part of our Mercedes-Benz of Arlington's family. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 30, 2016
Left by Elena Iliassov
Mercedes in Arlington provides a great service. It is a pleasure to wait for a service in great atmosphere with a cup of coffee and magazine. Quick service and nice people. Thank you.
Response from the owner Replied: Hi Elena- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Minister
- November 30, 2016
Left by Kenneth Jones
Service Representative was courteous, and knowledgeable. Repairs were made appropriately and estimate of time of completion was accurate. Automobile was clean and orderly at completion. Loaner Automobile was made available in a timely manner. Thanks
Brian Ackman Replied: Hi Mr. Jones -Thanks for your review. I am glad to hear that our Service Team was able to make your experience exceptional as our customers always come first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
My first visit for service
- November 30, 2016
Left by James T Rorke
My first visit was to add a device to my newly purchased E class vehicle. The entire service process was very well handled and coordinated.
Brian Ackman Replied: Hi Mr. Rorke-Thanks for your review. I am glad to hear that your service experience was exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 29, 2016
Left by Woodrow Washington
Response from the owner Replied: Hi Mr. Washington- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Richard H. Riley- Repair Service for my 2004 ML500
- November 29, 2016
Left by Richard H. Riley
I was very pleased to work with Mr. Edwin Cortez for my recent repairs to my 2004 ML 500 SUV. Edwin was very responsive and helpful. He returned my calls or texts quickly and provided helpful insight into the needed repairs. I felt very confident that the items that Edwin explained to me that...
Brian Ackman Replied: Hi Mr. Riley -Thanks for your review. I am glad to hear that Edwin was able to make your service experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 27, 2016
Left by Richard Perez
Completely professional, fast and convenient. Delivered as promised on time.
Response from the owner Replied: Hi Mr. Perez - Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
The usual on a periodic service visit
- November 27, 2016
Left by JR
I even interacted with the Parts guys for the first time.
Brian Ackman Replied: Hi JR-Thanks for your review. I am glad to hear that our Service and Parts team were able to make your experience exceptional at Mercedes-Benz of Arlington as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Happy
- November 26, 2016
Left by Matt519
We were very happy with the dealership's willingness to work with us to come up with a price that was acceptable on a vehicle with all of the equipment we desired. Krista was kind, understanding and worked to ensure that we were taken care of fully. The process was smooth and hassle free. We will...
Mercedes-Benz of Arlington an American Service Center Company Replied: Thanks for your review. I am glad to hear that Krista was able to make your purchase experience exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Geoff Smith
- November 25, 2016
Left by Curtis Jones
Mr. Geoff Smith really took good care of me, I came in without an appointment and he took me right in. Kept letting me know how long it was going to take for my car to be done. I will be back. Thanks, Curtis
Brian Ackman Replied: Hi Curtis-Thanks for your review. I am glad to hear that Kit was able to make your service experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
MB E550 4MATIC service
- November 24, 2016
Left by B Baker
As a proud first-time MB 2014 E550 4MATIC buyer, I'm happy to feel a part of the MB family, especially Greg Smoak, my salesman and buddy, and Kit Cross, my service guy. Greg invited me to a Navy vs Tulsa football game in Annapolis recently, using tickets from another happy customer, a retired navy...
Brian Ackman Replied: Thanks for your review. We are very proud to have an Admiral as part of our Mercedes-Benz of Arlington's family. I'm glad to hear that Greg and Kit have provided you exceptional service that you deserve. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 23, 2016
Left by Mustafa Kutlu
Response from the owner Replied: Hi Mr. Kutlu - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 23, 2016
Left by Miguel Buddle
Response from the owner Replied: At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 23, 2016
Left by Hilary Barbour
I have always had a positive experience when I've taken my Benz in for servicing. They go the extra mile, so to speak.
Response from the owner Replied: Hi Ms. Barbour- Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Service Quality
- November 23, 2016
Left by M. Y. Kenneally
Personable and professional, customer focused with top quality service results.
Brian Ackman Replied: Thanks for your review. I am glad to hear that our service department was able to make your experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 17, 2016
Left by Warren Price
Hugh McGuire has been my service rep for approximately 30 years and that fact alone should speak to how pleased I am with his service. Even during his absences, the other service reps take great care of us. I wouldn't consider going anywhere else.
Response from the owner Replied: Hi Mr. Price -Thanks for your review. I am glad to hear that Hugh has been providing you exceptional service for the past 30 years as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 17, 2016
Left by Donny Scanlon
Great staff and great service. Put on my roof rack for free.
Response from the owner Replied: Hi Mr. Scanlon - Thanks for your review. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 16, 2016
Left by Ben Lek
Edwin is amazing and always ensures my car is taken care of perfectly and quickly!
Response from the owner Replied: Hi Mr. Lek - Thanks for your review. I am glad to hear that Edwin was able to make your service experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 16, 2016
Left by Adnan Mohamed
Response from the owner Replied: At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Excellent Mercedes-Benz service
- November 16, 2016
Left by Cynthia
This was the first time that I met Gary and his customer service was exceptional..
Brian Ackman Replied: Hi Cynthia -Thanks for your review. I am glad to hear that Garry was able to make your service experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 15, 2016
Left by Habib Prince
Response from the owner Replied: At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 15, 2016
Left by Ashley Harding
I love this Mercedes Benz, it is the best in the DMV
Response from the owner Replied: Hi Ms. Harding - Thanks for your review. At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 15, 2016
Left by Khalid Siraj
Response from the owner Replied: At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Amazing Customer Service
- November 15, 2016
Left by PJR
My Service advisor Mr. Donald McNeely is a the best advisor in the business. He attention to detail, extremely courteous, and amazing attitude! Great Job Donald! Your are truly amazing!
Brian Ackman Replied: Thanks for your review. I am glad to hear that Donald was able to make your service experience amazing and exceptional as we are proud to have him on our Mercedes-Benz of Arlington's team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
80,000 miles service
- November 15, 2016
Left by J. Ho
Edwin, the person who accepted my order has provided excellent services, not only respond my email promptly, also kept his promise within my timeframe. Car was clean and work properly after a service. Facilities is very comfortable and quite.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Edwin was able to make your service experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Great Experience
- November 15, 2016
Left by Barrett Beaty
Great Experience with Mercedes-Benz of Arlington. Great dealer and customer service is wonderful.
Brian Ackman Replied: Thanks for your review. I am glad to hear that your experience was wonderful at Mercedes-Benz of Arlington as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
SUV owner
- November 14, 2016
Left by Victoria Stack
My representative was extremely accommodating to me regarding schedule. The repair was speedy and I was completely satisfied.
Brian Ackman Replied: Hi Ms. Stack - Thanks for your review. I am glad to hear that our service team was able to make your experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 13, 2016
Left by Paul Rogers
Response from the owner Replied: Hi Mr. Rogers- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 11, 2016
Left by Benjamin Cheshire
Best place in Northern Virginia to purchase your Mercedes, buy and support, American Service Center is the place to go.
Response from the owner Replied: Hi Mr. CHeshire- Thanks for your review. I'm glad to hear that your sales experience at Mercedes-Benz of Arlington (American Service Center) was exceptional as our customers always come first! We appreciate your business as well as your kind words toward our staff. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 11, 2016
Left by Nader Loghmani
Response from the owner Replied: Hi Mr. Loghmani- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
MB of Arlington
- November 11, 2016
Left by Yvonne
Satisfied with customer service and work performed.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was exceptional as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
US Senate Doorkeeper and Author
- November 11, 2016
Left by James Jordan
Hugh Mcquire is my service rep. He and all of the troops on the line have delivered nothing but outstanding service.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Hugh and his team was able to make your service experience outstanding. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 10, 2016
Left by Yoonmee Chang
Response from the owner Replied: Hi Yoonmee - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Feedback
- November 10, 2016
Left by Lenny
Outstanding service. Special praise for Shelton Debraux
Brian Ackman Replied: Hi Lenny- Thanks for your review. I am glad to hear that Shelton was able to make your sales experience outstanding. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 09, 2016
Left by Dorothea Winston
I received exceptional service from a team of professional and service driven staff. I highly recommend Mercedes-Benz of Arlington.
Response from the owner Replied: Hi Ms. Winston - Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was exceptional as our customers always come first! We appreciate your business as well as your kind words toward our staff at Mercedes-Benz of Arlington. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 09, 2016
Left by Tran Nguyen
Response from the owner Replied: Hi Mr. Nguyen- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 08, 2016
Left by antonio owens
Response from the owner Replied: Hi Mr. Owens - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 08, 2016
Left by Nicole Matthews
Response from the owner Replied: Hi Ms. Matthews- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 07, 2016
Left by Rosa Meira-Penna
Top notch service! Billy Ray was very knowledgeable & kind with me. I have been leasing from Mercedes Benz of Tysons since 2000, and was very pleased with the Mercedes Benz of Arlington's Customer Service.
Response from the owner Replied: Thanks for your review. I'm glad to hear that your sales experience with Billy Ray was exceptional as our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 01, 2016
Left by Jacquie Demenezes
Excellent sales consultant Clayton and finance director John
Response from the owner Replied: Thanks for your review. I'm glad to hear that your sales experience with Clayton was exceptional as well as your finance experience with John! We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- November 01, 2016
Left by Liz Klass
Car was ready when we got there. Easy business tansaction. Informative drive to hear about features. A lot for one time. Will return for refresher course.
Response from the owner Replied: Thanks for your review. I'm glad to hear that your sales experience with Greg was exceptional as our customers always come first! We appreciate your business and when you need that refresher course, Greg will be happy to assist you. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
replaced tires
- October 31, 2016
Left by Ann Belyea
at the Mercedes dealer in Arlington, I always get great service. My service advisor is the best.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was great as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 29, 2016
Left by Ray J
Awesome Dealership, Very friendly and helpful employees. Make an appointment and visit this place, that will make the time in the Dealership very quick. Mechanics are very awesome and full of knowledge. Prices are very fair with quick service turn around.Rental facility is also great. I would...
Response from the owner Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was exceptional as our customers always come first! We appreciate your business as well as your kind words toward our staff at Mercedes-Benz of Arlington. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 29, 2016
Left by Jeffrey
Response from the owner Replied: Hi Jeff - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 23, 2016
Left by Brad Altshuler
Thank you for exceptional service over the life of my 1995 C280. I just purchased a 2011 C300 Sport 4Matic and I know you will keep it running like new! Thank you! I will miss the '95 car!
Response from the owner Replied: Hi Mr. Altshuler -Thanks for your review. It was our pleasure to take care of your 1995 C280 and we look forward to maintaining your 2011 C300 4Matic ! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Car towed into service
- October 22, 2016
Left by DY Wilson
Quick great service , always use them despite moving.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was quick and great as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Satisfied Customer
- October 22, 2016
Left by Dave
Garry Burke provided great customer service and assistance to me!
Brian Ackman Replied: Hi Dave- Thanks for your review. I am glad to hear that Garry was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Exceptional Service Experience-First TimeCustomer
- October 20, 2016
Left by Wanda E. Gill, Ed.D.
As a first time service department customer, I was thrilled to get an appointment quickly and very happy the extensive repairs could be made in one day. The personnel were exceptional in every way and the mechanic went to extra effort to advise me of the faulty tires which I'm replacing on Monday. I...
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was exceptional as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Excellent Service
- October 20, 2016
Left by Philip
Not only was the service completed to perfection, but it also was done very quickly, half a day quicker than promised. As a last item, I asked for interior and exterior detailing. The car, which is 17 years old, looked absolutely new, even under the hood. Unbelievable. And the customer service was...
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was superb and that Hugh and Dave were able to exceed your expectations as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mr. NW
- October 19, 2016
Left by NW
My very first visit to Mercedes Benz of Arlington was indeed a good experience. Everyone was so professional and at the same time personable. Mr. Garry Burk was my service representative and I could not have asked for a more kind, thoughtful professional.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was wonderful as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 18, 2016
Left by Drew Dyer
I dropped the car off for B Service and a rattle and the glove box. While the wait was a bit excessive (nearly 3 hours), both issues were addressed and there were no surprises with the bill.
Response from the owner Replied: Hi Mr. Dyer-Thanks for your review. I'm glad our service team was able to take care of your needs. I apologize that it took longer than expected, for your next visit if needed, we will provide you a loaner vehicle for the day as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 18, 2016
Left by Gilbert Mendoza
Response from the owner Replied: Hi Mr. Mendoza - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 18, 2016
Left by Team Sharp
Response from the owner Replied: Hi Team Sharp - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Transparent
- October 18, 2016
Left by Andrew D
I dropped the car off for B Service and a rattle and the glove box. While the wait was a bit excessive (nearly 3 hours), both issues were addressed and there were no surprises with the bill.
Mercedes-Benz of Arlington an American Service Center Company Replied: Hi Andrew -Thanks for your review. I'm glad our service team was able to take care of your needs. I apologize that it took longer than expected, for your next visit if needed, we will provide you a loaner vehicle for the day as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes Benz Arlington
- October 18, 2016
Left by Carolyn W. Falb
This was my first visit to the dealership to purchase a new tire. All was wonderful - very happy!
Brian Ackman Replied: Hi Ms. Falb-Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was wonderful as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mr. MSN
- October 16, 2016
Left by MSN
Dan my service representative has been great and the service was done in timely manner.
Brian Ackman Replied: Thanks for your review. I am glad to hear that Dan was able to make your service experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 15, 2016
Left by Lonnie Davis
Response from the owner Replied: Hi Lonnie - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Service
- October 15, 2016
Left by Saqib Munir
Jeffrey Balkin is a fantastic person to deal with.
Brian Ackman Replied: Hi Saqib-Thanks for your review. I'm glad to hear that Jeffrey was able to make your service experience at Mercedes-Benz of Arlington outstanding. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 14, 2016
Left by Christopher Eiswerth
Response from the owner Replied: Hi Mr. Eiswerth- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Car Repair
- October 14, 2016
Left by Clay Porter
As always my visit was pleasant and the service was impeccable.
Brian Ackman Replied: Hi Clay-Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was outstanding as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Car Driver
- October 12, 2016
Left by Diane
Excellent! Will recommend to others if someone is interested in having their vehicle serviced.
Brian Ackman Replied: Hi Diane -Thanks for your review. I'm glad to hear that your service experience at Mercedes-Benz of Arlington was outstanding as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 11, 2016
Left by Susan Symington
Love MB of Arlington! Best service in the area!
Response from the owner Replied: Thanks for your review. I am glad to hear that our Service team was able to make your service experience exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 11, 2016
Left by kelli Jones
Response from the owner Replied: Hi Ms. Jones- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 11, 2016
Left by Edward Charity, Jr
Response from the owner Replied: Hi Mr. Charity- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 08, 2016
Left by Hamad Alsulayem
Response from the owner Replied: Hi Mr. Alsulayem- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 08, 2016
Left by Dianna Smith
Very pleased with the customer service I experienced.
Response from the owner Replied: Thanks for your review. I am glad to hear that our Service team was able to make your service experience exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 08, 2016
Left by David Ratliff
Response from the owner Replied: Hi Mr. Ratliff - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Outstanding service and trustworthy personnel
- October 08, 2016
Left by Milko Obradovich
Mercedes Benz of Arlington is a real Benz dealer. Outstanding service and trustworthy personnel. No gimmicks.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your experience at Mercedes-Benz of Arlington was outstanding as our customers always come first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 07, 2016
Left by Isiah Pearson
Great experience. Go see Greg Smoke
Response from the owner Replied: Thanks for your review. I am glad to hear that Greg made your purchase experience outstanding. Greg is a great asset to our company and we are pleased to have him on our team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 07, 2016
Left by steven flynn
The Service at Mercedes of Arlington is the best in Northern VA. Highly recommended... I have been to other Mercedes dealerships for service and they do not come close to the level of care Mercedes of Arlington provides. Dave the service manager is first class AAA+++.
Response from the owner Replied: Thanks for your review. I am glad to hear that our Service team was able to make your service experience exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 06, 2016
Left by Joseph Catanzano
Response from the owner Replied: Hi Mr. Catanzano- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 06, 2016
Left by Geraldine Strickland
Response from the owner Replied: Hi Ms. Strickland- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Paul Tchong exemplifies the professionalism of ASC
- October 06, 2016
Left by TK
Sales Rep Paul Tchong and Mark Zetlin continue to exemplify the excellence and professionalism of M-B of Arlington, as does Service Advisor Hugh McGuire.
Mercedes-Benz of Arlington an American Service Center Company Replied: Thanks for your review. I am glad to hear that Paul and Mark were able to make your purchase experience exceptional as we always strive to take care of our customers first. Hugh is a great asset to our service team and he will continue to take care of your service needs. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 05, 2016
Left by Georgina Antakly
Response from the owner Replied: Hi Ms. Antakly- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
American Service Center Service
- October 05, 2016
Left by Brent E.
American Service Center and my service adviser Hugh M. are very,knowledgeable, efficient and helpful. Service was prompt and the car was returned very clean.
Brian Ackman Replied: Hi Brent- Thanks for your review. I am glad to hear that Hugh was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 04, 2016
Left by alex dean
Response from the owner Replied: Hi Mr. Dean- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Excellent Dealership
- October 04, 2016
Left by Alexandria Benz
Excellent service. Only the best. Will recommend to anyone.
Brian Ackman Replied: Thanks for your review. I am glad to hear that our service team was able to make your experience exceptional as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Deal visit
- October 04, 2016
Left by Cris Curtis
Very nice service department, not sure that I would purchase a car though, I asked if someone could help w/ me the "driver assist parking": feature during my past 2 visits, the service person could not answer, I went to sales person, the should know since they sell them. (I was given a demo in...
Brian Ackman Replied: Thanks for your review. I apologize that you were not explained the Driver Assist feature on your vehicle. If you are in the area and would like to have a tutorial of the feature, please see our Service Manager Dave Smith or our Sales Manager Marcus Mignogna as they will have one of our specialists go over that with you. If you would like to speak with them ahead of time, Dave may be reached at 703.284.2438 and Marcus at 703.284.2473. We always want to take care of our clients first. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
SUPERB BUYING EXPERIENCE
- October 03, 2016
Left by Jeff Arrington
Excellent dealership with very knowledgeable and friendly sales staff. Finance Department are equally impressive. This is the 3rd new vehicle I have purchased from this dealership and the experience is always remarkable each time.
Brian Ackman Replied: Hi Mr. Arrington- Thanks for your review. I am glad to hear that our sales and finance team were able to make your purchase experience exceptional. We appreciate your business and continued loyalty to Mercedes-Benz of Arlington. Please feel free to contact us if you have any questions at all. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 02, 2016
Left by Margarita Raygada
Best!
Response from the owner Replied: Hi Ms. Raygada- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 02, 2016
Left by Jeff
Response from the owner Replied: Hi Jeff - At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
A Wonderful and Friendly Place to By a Car
- October 02, 2016
Left by Elizabeth Porter
I always travel 30+ miles to come to this dealership. The people are so kind and very informative of the things that they may need to fix or replace on my car. If my car needs to stay another day to complete the service on it, then they supply me with another "loaner" Mercedes to get home. My...
Brian Ackman Replied: Hi Ms. Porter- Thanks for your review. I am glad to hear that Garry continues to provide you the exceptional service that you deserve. We appreciate your business and loyalty to Mercedes-Benz of Arlington. Please feel free to contact us if you have any questions at all. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- October 01, 2016
Left by Michael Lewis
The service staff at MC of Arlington are always professional and attentive. It is a pleasure doing business there.
Response from the owner Replied: Thanks for your review. I am glad to hear that our Service team was able to make your service experience exceptional as we always strive to take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Air Conditioning repair
- October 01, 2016
Left by David Reed
They did great, Hugh Mcguire always takes good care of me.
Brian Ackman Replied: Hi Mr. Reed- Thanks for your review. I am glad to hear that Hugh was able to make your service experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 30, 2016
Left by Tyler McGlaughlin
I have been to a lot of dealerships. This place it top notch. The staff treats you like family. Very professional, knowledgeable, genuine and respectful of your time. Merdeces-Benz should be proud.
Response from the owner Replied: Hi Mr. McGlaughlin- Thanks for your review. We always strive to take care of our clients first and I'm glad to hear our Mercedes-Benz of Arlington staff was able to exceed your expectations. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 30, 2016
Left by Lynne Brooks
Google+ Review
- September 30, 2016
Left by Ernest Witherspoon
My salesman, JT, was awesome! He went above what a salesman normally does regarding how the used vehicles are prepared and the details taken to see that they attain CPO status. You have a valued asset in him; and I love the car!
Response from the owner Replied: Hi Mr. Witherspoon- Thanks for your review. I am glad to hear that JT was able to make your purchase experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 30, 2016
Left by Kim Smith
Service Manager McNeely was very knowledgable, professional & helpful.
Response from the owner Replied: Thanks for your review. I am glad to hear that Donald was able to make your service experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 30, 2016
Left by Tina Itemere
Google+ Review
- September 29, 2016
Left by Dean Adkins
Great dealership
- September 29, 2016
Left by A D Mundy
Great dealership! My service contact is courteous and on the ball. Good communication about progress on my maintenance progress.
Brian Ackman Replied: Hi Mr. Baker- Thanks for your review. Our service team always strives to take care of our clients first and I'm glad to hear they were able to meet your expectations. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 28, 2016
Left by Nakita Everette
As always, exceptional service and attentiveness to my needs and my vehicle. Special thanks to Donald McNeely for always going the extra mile in providing outstanding Customer Service! His flexibility and prompt service compliments my busy lifestyle. Thank you Mercedes-Benz of Arlington.
Response from the owner Replied: Hi Ms. Everette- Thanks for your review. I am glad to hear that Donald was able to make your service experience exceptional as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 28, 2016
Left by Ken Heise
Experience was fine. I do not understand why there have been five follow up inquiries about my experience.
Response from the owner Replied: Thanks for your review and I'm glad that your service was fine. I truly apologize for the numerous follow up calls as our service management team is looking to prevent that from happening in the future. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Service
- September 28, 2016
Left by Author
Really fast service. I was impressed with how quickly I got a loaner and when I returned how quickly it was for me to check-out. Both efficient and effective.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that our Service Team had made your service experience quick and convenient as our main goal is to take care of the customer first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 27, 2016
Left by Michel Russell
Google+ Review
- September 27, 2016
Left by Laura Zaimi
Everyone at Mercedes-Benz of Arlington is professional, caring and ensures every detail of their repairs are performed perfectly and returned to the customer in a timely manner.
Response from the owner Replied: Hi Ms. Zaimi- Thanks for your review. I'm glad to hear that your expectations were met through our Service Department as our clients experience is very important to us. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Great Dealership!
- September 27, 2016
Left by Carl Cecil
Excellent service. I have had my car for a little over a year and the service rep is always trying to provide excellent service.
Brian Ackman Replied: Thanks for your review. I'm glad to hear that our Service Team had made your experience excellent as our main goal is to take care of the customer first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
MB Arlington , Service visit
- September 27, 2016
Left by Pratheep Selvarajah
I had been using tge services of MB Arlington for some time. Amazing Service, great friendly staff, no issues after service, great price and car runs like a brand new. I would be glad to refer to any one. HAPPY CUSTOMER..
Brian Ackman Replied: Thanks for your review. I'm glad to hear that our Service Team had made your experience excellent as our main goal is to take care of the customer first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 26, 2016
Left by Camille Webster
Yelp Review
- September 26, 2016
Left by Lester P.
I brought my 2016 Mercedes GLE 350 from Silver Springs Mercedes, as I did my 2011 ML 350. Let me start by saying the service at Silver Springs sucks so bad. It's always we can't take u now or can u bring it in a few days from now and we are pack and we just can't help u. Not to mention sometimes the...
Excellent service from Dan! Keep it up!
- September 25, 2016
Left by Ridvan Haka
My service advisor is Dan Monreau. He provides excellent customer service and follows up regularly!
Brian Ackman Replied: Hi Ridvan - Thanks for your review. I am glad to hear that Dan was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
My Most Recent Engagement at ASC
- September 25, 2016
Left by Karen Farmer
Dan M is a breathe of fresh air !!! His professionalism rates in a class all by itself and he's a well informed Associate - whose influence impacts your decision to never even consider taking your vehicle anywhere else. Kudos to Dan M - he's the bomb.com !!!
Brian Ackman Replied: Hi Ms. Farmer- Thanks for your review. I am glad to hear that Dan was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 24, 2016
Left by Willie Faconer
Kit Cross is my advisor he always makes my experience a pleasure goes the extra mile to keep a smile on my face and for that reason alone I will always drive a Mercedes Benz.
Response from the owner Replied: Hi Mr. Faconer- Thanks for your review. I am glad to hear that Kit was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Wayne Cyron
- September 24, 2016
Left by Wayne Cyron
The repairs were fine. Took longer than I had hoped but everything was fine.
Brian Ackman Replied: Hi Mr. Cyron- Thanks for your review. I apologize that your service took longer than expected, but I'm glad to hear everything is now working fine. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Sale and Service
- September 24, 2016
Left by Matt Chatell
MercedesBenz of Arlington is a first class operation from sale to service, have purchased 3 vehicles from them and will continue to do so. I always use their service department and would go no where else!
Brian Ackman Replied: Hi Mr. Chatell- Thanks for your review. Our clients experience is very important to us and I'm glad to hear that your vehicle purchases and services have met and exceeded your expectations. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 23, 2016
Left by Lisa L
Kit is a great serviceman I have to great experience with him after Max and Dave left. I has been with Mercedes of Arlington for 12 years now and have many serviceman throughout the years but still Max (former employee) was the best he know my expectation are high. Kit is great person and know...
Response from the owner Replied: Hi Ms. Lieu- Thanks for your review. I am glad to hear that Kit was able to continue your great experience and expectations that you have received through the years at Mercedes-Benz of Arlington. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 19, 2016
Left by Luu Liu
Kit is a great serviceman I have to great experience with him after Max and Dave left. I has been with Mercedes of Arlington for 12 years now and have many serviceman throughout the years but still Max (former employee) was the best he know my expectation are high. Kit is great person and know...
Response from the owner Replied: Hi Ms. Lieu- Thanks for your review. I am glad to hear that Kit was able to continue your great experience and expectations that you have received through the years at Mercedes-Benz of Arlington. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Car Repair at Mercedes-Benz Arlington
- September 18, 2016
Left by Roger Facklam
Always the best service and Free Benz loaner if needed or shuttle to Metro!
Brian Ackman Replied: Hi Mr. Facklam - Thanks for your review. I'm glad to hear that your visit was excellent as our clients experience is very important to us. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Purchase of my 2017 Mercedes e300
- September 17, 2016
Left by Kevin Jackson Jr.
Jerome Tillery's expertise, patience, and overall knowledge of every vehicle at Mercedes is simply unmatched! He showed us multiple automobile options for our desired price range, and saw us all the way through to our ultimate decision! The experience will always be unforgettable for my family and I!
Brian Ackman Replied: Hi Mr. Jackson - Jerome Tillery is a great asset to our Mercedes-Benz of Arlington Sales Team and I'm glad to hear that he was able to make your purchase experience memorable for you and your family. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 14, 2016
Left by Karl Boykin
All work done on time and within prescribed timeframe.
Response from the owner Replied: Hi Mr. Boykin - Thanks for your review. I'm glad to hear that your expectations were met through our Service Department as our clients experience is very important to us. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 14, 2016
Left by Tianze Wu
Google+ Review
- September 14, 2016
Left by Melissa Williams
I love my service provider Hugh! The entire staff at Arlington provide first class service every time I take my car. Great Job guys
Response from the owner Replied: Hi Ms. Williams- Thanks for your review. I am glad to hear that Hugh was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 14, 2016
Left by Randy Napiza
Google+ Review
- September 13, 2016
Left by Ian Cruz
Google+ Review
- September 12, 2016
Left by Lisa Lieu
Kit is a great serviceman I have to great experience with him after Max and Dave left. I has been with Mercedes of Arlington for 12 years now and have many serviceman throughout the years but still Max (former employee) was the best he know my expectation are high. Kit is great person and know...
Response from the owner Replied: Hi Ms. Lieu- Thanks for your review. I am glad to hear that Kit was able to continue your great experience and expectations that you have received through the years at Mercedes-Benz of Arlington. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 12, 2016
Left by Carlos Davila
I agree the dealership is good to me and my car
Response from the owner Replied: Hi Mr. Davila - Thanks for your review. I'm glad to hear that your service visit was excellent as our clients experience is very important to us. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 12, 2016
Left by Shaddy Abdelaal
Hugh McGuire- Personofies Excellence
- September 12, 2016
Left by Florine Evans
Hugh McGuire is the best service advisor we have ever had period. He listens, answers, and addresses all of our concerns and requests and lets us know what is or isn't needed for service to our vehicle. Superior service advisor.
Brian Ackman Replied: Hi Ms. Evans- Thanks for your review. I am glad to hear that Hugh was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
LaDarrell Willis car service
- September 11, 2016
Left by LaDarrell Willis
After I had my car serviced here my car started making a clicking noise when I start it up.
Excellent
- September 11, 2016
Left by Kennedy E350
I was very pleased with the service I received. My service representive is simply outstanding. The customer service provided by Mr. McNeely was absolutely wonderful. I notice the excellent customer service he displayed to his client before me. When he waited on me he provided the same service making...
Mercedes-Benz of Arlington an American Service Center Company Replied: Thanks for your review. I am glad to hear that Donald McNeely was able to make your service experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 10, 2016
Left by Papa Seye
McGuire
- September 10, 2016
Left by PW
Service was excellent as are the waiting facilites
Brian Ackman Replied: Thanks for your review. I'm glad to hear that your visit was excellent as our clients experience is very important to us. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
First-class service
- September 09, 2016
Left by PS
Took the car in for a rattle that had developed suddenly where the convertible hardtop met the windshield. They quickly found the offending loose component and tightened it. Problem solved.
Mercedes-Benz of Arlington an American Service Center Company Replied: Thanks for your review. Our clients experience is very important to us and I'm glad to hear that our Service Department was able to resolve your issue immediately. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 08, 2016
Left by Nina Howard
Best Customer Service every
Response from the owner Replied: Hi Ms. Howard- I'm glad to hear you experience with Mercedes-Benz of Arlington went well as we always strive to take care of our clients. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 08, 2016
Left by Kalib Moore
Jim Mahon
- September 08, 2016
Left by James Mahon
Outstanding all around experience! Sales personel and the finance professionals were all excellent and easy to work with. Highly recommend the dealership to anyone looking to purchase a vehicle.
Brian Ackman Replied: Thanks for your review. At Mercedes-Benz of Arlington our clients always come first. I am glad to hear that our Sales Team was able to make your experience memorable. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
OUR 2017 GLA250
- September 08, 2016
Left by Lauretta Ysais
We traded in a 1997 Acura, and it was time to get a more comfortable car. After shopping there was no doubt about it; the MERCEDES GLA250 was the car for my husband ne me!! We had decided to order one with the features we wanted, and when the choice was to go with a 2017, that's what we did. The...
Brian Ackman Replied: Hi Ms. Ysais -Thanks for your review. At Mercedes-Benz of Arlington our clients always come first and I am glad to hear that we were able to make your experience a great one. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Happy Customer
- September 08, 2016
Left by MG
My salesman Paul was very knowledgeable about the 2017 E300. He explained the various options for leasing and did not drag-out the process of working through the details with his manager. My interactions were with my Salesman, the Sales Manager and the Finance Manager. All were pleasant, helpful and...
Brian Ackman Replied: Thanks for your review. At Mercedes-Benz of Arlington our clients always come first. I am glad to hear that Paul and our finance manager were able to make your experience a great one. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Best service adviser in the business
- September 07, 2016
Left by Jake Secor
I get my cars serviced here principally because my service adviser, Hugh McGuire, is one of the most honest and trustworthy service advisers in the business. While the costs of servicing my cars here may not be the lowest available, I sincerely believe that the quality (and reliability) of the...
Brian Ackman Replied: Hi Mr. Secor- Thanks for your review. I am glad to hear that Hugh was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 06, 2016
Left by luyen tran
Google+ Review
- September 06, 2016
Left by Ziad Kabbani
Google+ Review
- September 06, 2016
Left by Cailin West
Chander
- September 06, 2016
Left by Chander
We have been coming here for years and the service is always great.
Brian Ackman Replied: Hi Chandler - Thanks for your review. I'm glad to hear that our Service Team was able to take care of you and that you received the service you deserve when coming to Mercedes-Benz of Arlington. Thanks for your business. Brian Ackman Business Development Center, Manager (703) 284.2553.
Not ready to purchase at the present time
- September 06, 2016
Left by Ms Jay Walker
This is the most efficient and up to date dealership that I have ever visit for service in this area . I will always be a client at this dealer ship! I love the service .
Brian Ackman Replied: Hi Ms. Walker- Thanks for your kind words toward our Service Team. We always strive to take care of the customer first here at Mercedes-Benz of Arlington. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 04, 2016
Left by Moe Anthony
Google+ Review
- September 04, 2016
Left by Brian Bell
I take my S500 4 Matic to ASC all the time and I have not had any problems with ASC. Jeffery is by service advisor and he keeps my car running efficiently. My customer experience with ASC has been excellent. Im always telling friends and people that I meet with MBz about my experience with ASC.
Response from the owner Replied: Hi Mr. Bell- Thanks for your review. I am glad to hear that Jeffrey was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 04, 2016
Left by Reham Said
Google+ Review
- September 03, 2016
Left by A Google User
Great service in and out with Dan Moreau!
Response from the owner Replied: Hi Ms. Craig-Henderson - Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that Dan was able to take care of you during your service visit. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
MERCEDES E350 4MATIC
- September 03, 2016
Left by MARY C BIRDWELL
OUTSTANDING PERFORMANCE ON ALL THE WORK THAT WERE PERFORMED ON MY E350 MERCEDES, AND WILL CONTINUE BRINGING MY CAR IN FOR YEARLY MAINTENANCE SERVICE THANKS MRS. MARY C. BIRDWELL
Brian Ackman Replied: Hi Mrs. Birdwell- Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that our Mercedes-Benz of Arlington Team was able to make your visit easy and enjoyable. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- September 02, 2016
Left by Alfredo Yumping
Great and friendly service!
Google+ Review
- September 02, 2016
Left by Kellina Craig-Henderson
Great service in and out with Dan Moreau!
Response from the owner Replied: Hi Ms. Craig-Henderson - Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that Dan was able to take care of you during your service visit. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Customer service
- September 01, 2016
Left by Sheila
Only issue I have is I was told all the fluids would be topped of however they were not
Brian Ackman Replied: Hi Sheila- Thanks for your review. I apologize that your fluids were not topped off. Please feel free to stop by our service department during business hours and they will be sure to take care of that. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Review of service
- September 01, 2016
Left by Massie
Awesome! I was given a loaner! The technician addressed the problem and there was no out of pocket cost to me! He explained the way that "run Flat" tires worked and the tire was replaced
Brian Ackman Replied: Hi Massie- Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that our Mercedes-Benz of Arlington Team was able to make your visit easy and educational. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Outstanding service
- September 01, 2016
Left by Thomas Utegaard
The visit was perfect. Back-up camera issue was resolved by reloading the software and another problem was handled expertly. Car was cleaner than when we brought it in. Service rep was exceptionally polite, attentive and responsive.
Brian Ackman Replied: Hi Mr. Utegaard- Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that our Mercedes-Benz of Arlington Team was able to make your visit enjoyable and memorable. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 31, 2016
Left by Trap Lord
Google+ Review
- August 31, 2016
Left by Ravel Johnson
Google+ Review
- August 31, 2016
Left by Johanna Arenaza
Maintenance check-up
- August 31, 2016
Left by Harold Hayes Jr
Your maintenance department did an Awesome job! I Love the attention to detail to include the warm and friendly service! Thank you Diandra
Brian Ackman Replied: Hi Mr. Hayes- Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that Diandra was able to make your visit enjoyable and memorable. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Excellent
- August 31, 2016
Left by Charles P
Purchased me vehicle from here and continue to bring it in for service. They do an excellent job from sales to service. JJ is an excellent salesman very professional. Gary Burke excellent in service
Brian Ackman Replied: Hi Charles- Thanks for your review. We always make sure our clients are taken care of first and I'm glad to hear that JJ and Garry were able to make that happen for you. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mr. McCarthy Council
- August 30, 2016
Left by McCarthy Council
I give this establishment 5 stars because it was one of the most professional & fun places I've dealt with in a long time.... I will be back for sure... Huge Mcquire, is the BEST service advisor I've come across. He contacted me and let me know of everything that was happening with my vehicle....
Brian Ackman Replied: Hi Mr. Council- I'm glad to hear that Hugh was able to make your visit enjoyable as he is a true asset to our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 30, 2016
Left by Yodit Tewelde
Exceptional as always
- August 28, 2016
Left by DCMRider
Great people, wonderful facility and service that never ceases to amaze. Simply the best. Kit Cross is extraordinary and makes service visits stress free and easy.
Mercedes-Benz of Arlington an American Service Center Company Replied: Thanks for your review. Kit is a great asset to our team and I'm glad he was able to provide the excellent service you deserve when you come to Mercedes-Benz of Arlington. If you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553
Google+ Review
- August 27, 2016
Left by Lola Beggs
Google+ Review
- August 27, 2016
Left by Ta-Tanisha Wallace
Google+ Review
- August 26, 2016
Left by Marcia Katz
Ms. S. Bond
- August 25, 2016
Left by S Bond
I always enjoy going 2 this dealership. Everyone is always pleasant even in the morning!
Brian Ackman Replied: Hi Ms. Bond- Thanks for your review. We always make sure our clients are taken care of and I'm glad to hear that our Mercedes-Benz of Arlington Team was able to make your visit enjoyable. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Review of Recent Service Received
- August 24, 2016
Left by Donald Edwards
My recent service visit to Mercedes Benz of Arlington was as usual,outstanding. My service advisor, Dan Moreau, provided me with the very best customer service that is possible. All of my concerns weretaken care of in a most satisfying and professional manner. On a scale of 1 - 10, I would rate my...
Brian Ackman Replied: Hi Mr. Edwards- Thanks for your review. I am glad to hear that Dan was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
My first service experience
- August 22, 2016
Left by bevstanley
My appointment was right on time the representative was knowledgeable and very helpful. He assisted me with the purchase of an prepaid maintenance program and my car was finished right when he said it would be.
Mercedes-Benz of Arlington an American Service Center Company Replied: Hi Mr. Grant- Thanks for your review. I am glad to hear that Donald was able to make your experience a great one as we always strive to take care of our customers first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Service Experience
- August 22, 2016
Left by M. Ashraf Jan
Mr. Garry Burk my contact is very efficient and courteous person and enjoy working with him. Also, appreciate your policy of performing oil and filter change service very efficiently and conveniently. The washing and cleaning the car after the service is a plus. Thanks
Brian Ackman Replied: Thanks for your review. I am glad to hear that Garry Burk was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
R Fairbank
- August 22, 2016
Left by Richard Fairbank
As always, excellent service department. Dan and Joel are very professional and thorough when I vist.
Brian Ackman Replied: Hi Mr. Fairbank- Thanks for your review. I am glad to hear that Dan and Joel was able to make your experience a great one as we are very proud to have them on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
my scheduled service appointment and repairs/loaner were an
- August 21, 2016
Left by Marcy
I was scheduled to have Service A done to my car, along with a tire replacement and my mirror repaired. My experience with Derrick was wonderful. He took great care of me and my car!
Mercedes-Benz of Arlington an American Service Center Company Replied: Hi Marcy- Thanks for your review. I am glad to hear that Derek was able to make your experience a great one as we always strive to take care of our customers first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 19, 2016
Left by Paulette Lassiter
Great Service
- August 19, 2016
Left by Warren Gant
Great shop and Great service. Do yourself a favor and speak with Garry Burke, great service writer.
Brian Ackman Replied: Hi Mr. Grant- Thanks for your review. I am glad to hear that Garry was able to make your experience a great one as we always strive to take care of our customers first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 17, 2016
Left by Danny Mokbel
Thank you MB of Arlington
- August 16, 2016
Left by Janice K.
The buying process was very smooth and Kathy was very helpful. I'm happy with my purchase!
Brian Ackman Replied: Hi Janice - Thanks for your review. Kathy is a great asset to our team and it's great to hear that she made your purchase experience smooth and easy. Please feel free to contact us if you have any questions. Thanks again. Brian Ackman Business Development Center, Manager (703) 284.2553
Google+ Review
- August 16, 2016
Left by Constantine Kotzev
Google+ Review
- August 16, 2016
Left by Zlatica Kraljevic
From the moment I arrived until I picked up the car the service was superb - from my account manager to the person that drove my car to the exit door, and the car looked impeccable. Congrats and keep up the good work! Anonymous
Response from the owner Replied: Hi Ms. Kraljevic- Thanks for your review. I am glad to hear that our service team was able to make your experience a great one as we always strive to take care of our customers first!. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 16, 2016
Left by Nussiki L
Google+ Review
- August 13, 2016
Left by Abdullah Almatar
Was good
Response from the owner Replied: Hi Mr. Toth- Thanks for your review. Our goal is always to take care of our clients first and to make sure your visit was memorable. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 13, 2016
Left by Michelle Williams
Great Service on all counts !!!!
- August 12, 2016
Left by Dr.Reginald Picache
Kit Cross and the Service Manager are all top notch !!!!!
Brian Ackman Replied: Hi Dr. Picache- Thanks for your review. I am glad to hear that Kit and Dave were able to make your experience a great one as we always strive to take care of our customers first! We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 12, 2016
Left by Ying Wang
Google+ Review
- August 12, 2016
Left by lynchae mccray
I don't know why it is posting as my daughter but anyway. My experience at Mercedes-Benz of Arlington with Don McNeely as my service advisor is EXCELLENT! He explains everything in details as service, pricing, timing of my car being completed & also resolved a issue I had too. Love the service!...
Response from the owner Replied: Hi Ms. McCray- Thanks for your review. I am glad to hear that Donald was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 12, 2016
Left by Ryan Baker
Service was fast and adviser was great
Response from the owner Replied: Hi Mr. Baker- Thanks for your review. Our service team always strives to take care of our clients and needs in a timely fashion. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 12, 2016
Left by Timoll Lynch
Love This Place!
- August 10, 2016
Left by MCP777
Kit always takes great care of me! He is an awesome advisor and they keep me coming back! Best Service around town, pay them a visit!
Google+ Review
- August 09, 2016
Left by Donnamyte 3
Service Department
- August 09, 2016
Left by Earnestine Hill
My overall experience was outstanding. My car was serviced to my satisfaction and in a reasonable timeframe.
Brian Ackman Replied: Hi Ms. Hill- Thanks for your review. I'm glad your service experience was outstanding as we always strive to take care of our clients. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Mercedes Benz of Arlington
- August 09, 2016
Left by Richard Lash
Dropped my 2016 GLE 300 off two weeks ago when service light went on. Excellent, timely service, even though I showed up without an appointment. Loaner car available immediately, nice touch that Kit called me ten minutes after I returned loaner to say he found my wallet in it. Highly recommend
Brian Ackman Replied: Hi Mr. Lash- Thanks for your review. I am glad to hear that Kit was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- August 07, 2016
Left by Daniel P. Ahn
The service was prompt and excellent.
Response from the owner Replied: Hi Mr. Ahn - Thanks for your review and we appreciate your comments regarding our Great service department. We appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again. Brian Ackman Business Development Center, Manager 703.284.2553.
Google+ Review
- August 07, 2016
Left by Larry Samuel
I have been coming there for service for more than 15 years and the service has been second to none Dave and Donald have been great to work with they are among the reasons I come there.
Response from the owner Replied: Hi Mr. Samuel- Thanks for the great comments regarding Dave and Donald in our Service Department, they are a true asset to our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again. Brian Ackman Business Development Center, Manager 703.284.2553.
Google+ Review
- August 07, 2016
Left by shaun murphy
HUGE help and very much appreciated, thank you !
Response from the owner Replied: Hi Mr. Murphy- Thanks for your review and I'm glad we were able to take care of your needs. We appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again. Brian Ackman Business Development Center, Manager 703.284.2553.
Service Required on Vehicle at 110,000 miles
- August 06, 2016
Left by Stephen Toth
Service Advisor, Kit Cross can be depended upon to offer sound advice on needed service.
Brian Ackman Replied: Hi Mr. Toth- Thanks for your review. I am glad to hear that Kit was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Sales Associate
- August 06, 2016
Left by Elliot Brown
Mr Elliot explained the details about the car and even compared it with other cars. He provided all what was needed and follows up. He is very experience and has good customer service.
Google+ Review
- August 05, 2016
Left by Robert Carr
Dan Moreau is a super service manager and I appreciate all he does for me.Vernon is also av\ great guy and I enjoy his visits when he picks up and returns my cars. My car was beautiful and looked brand new when it was returned on Wednesday. Thank you.
Response from the owner Replied: Hi Mr. Carr - Thanks for the great comments regarding Dan and Vernon, as they are a true asset to our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again. Brian Ackman Business Development Center, Manager 703.284.2553.
Google+ Review
- August 05, 2016
Left by Sherie Lou Santos
Google+ Review
- August 05, 2016
Left by Ashlyn Taylor
I own several luxury cars in my life time such as Lexus & Jaguars, two years ago I purchase my first Mercedes Benz E-550 Cabriolet for its style and distinctive looks. Of all my cars I enjoy driving this one the most. I'm very impressed with the facility, my Service Advisor and all of the staff...
Response from the owner Replied: Hi Ms. Taylor - Thank you for your review and kind words toward Mercedes-Benz of Arlington. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again Brian Ackman Business Development Center, Manager 703.284.2553
Bruce
- August 05, 2016
Left by Bruce
Good fix to a nagging issue. Another dealer misdiagnosed problem and wanted over $4000 to fix it. Your repair was 1/4 of that.
Brian Ackman Replied: Hi Bruce- Thanks for your review. I am glad to hear that we were able to diagnose and correct the issue on your Mercedes-Benz. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Repair
- August 05, 2016
Left by Steve Pflasterer
Work done satisfactorily. Dan M always is professional.
Brian Ackman Replied: Hi Steve- Thanks for your review. I am glad to hear that Dan was able to take care of your service needs as we are very proud to have him on our Mercedes-Benz of Arlington team. Please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Robert
- August 05, 2016
Left by Rob
Customer service by Derick was superb. Initial attempt to fix a SOS warning light was not actually fixed when I picked up the car, requiring another appt to fix it. Understand this can happen and the superb customer service by Derick almost eliminated inconvenience to me - thanks Derick!
Brian Ackman Replied: Hi Rob - Thanks for your review. I am glad to hear that Derek was able to make your experience a great one as we are very proud to have him on our Mercedes-Benz of Arlington team. Please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Best service around!
- August 05, 2016
Left by Stephanie
Fantastic service at a great facility with the best staff in the industry.
Brian Ackman Replied: Hi Stephanie- Thanks for your review and kind words toward our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again. Brian Ackman Business Development Center, Manager 703.284.2553.
Outstanding service
- August 04, 2016
Left by Romaine Wilkins
Hugh McGuire is the best service person. He always lets me know what's gong on with my car and the best options regarding my service requirements. He is always courteous, friendly and promptly responds to my inquiries.
Brian Ackman Replied: Hi Romaine- Thanks for your review and kind words toward Hugh who is a great asset to our team. We appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again. Brian Ackman Business Development Center, Manager 703.284.2553.
Impressed!!!
- August 04, 2016
Left by London
Great experience they made me feel welcome buying my first Mercedes Benz I'm happy and loving My new vehicle. Thank you!
Brian Ackman Replied: Welcome to the Mercedes-Benz of Arlington Family! We appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again. Brian Ackman Business Development Center, Manager 703.284.2553.
Service appointment for a warranty repair
- August 04, 2016
Left by Shelley Vereen
My service advisor, Dan Moreau is great! He's very likable, approachable and helpful.
Brian Ackman Replied: Hi Ms. Vereen- Thanks for your review and kind words toward Dan who is a great asset to our team. We appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again. Brian Ackman Business Development Center, Manager 703.284.2553.
My Review C63S Buying Export
- August 04, 2016
Left by Leon Bacon
Couldn't have been better. This was my third new AMG I've bought from Mercedes of Arlington and it won't be my last. My sales person Joe kept in touch with me for over a year until the time was right. He found the right car and we came to terms pretty cleanly. All good.
Brian Ackman Replied: Hi Mr. Bacon- Thanks for your review and I'm glad Joe was able to find the perfect vehicle for you. We appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again. Brian Ackman Business Development Center, Manager 703.284.2553.
Yelp Review
- August 04, 2016
Left by Noura F.
This is my 2nd purchase from here. Outstanding customer service! Both times Tim helped us to pick the car and made sure we got the best deal. He went above and beyond to make sure we are comfortable and happy with our purchase. Stop by and ask for Tim, you won't regret.
Yelp Review
- August 04, 2016
Left by Julio C.
Excellent experience! The sales and service team are the reason why I keep buying cars from them. David Smith has an excellent service department, main reason to buy and service my cars along with my families cars there.
Google+ Review
- August 03, 2016
Left by Eui Lee
Excellent!!
Response from the owner Replied: Hi Eui - Thank you for your review, as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again Brian Ackman Business Development Center, Manager 703.284.2553
Roadside Assistance: Mercedes-Benz of Arlington
- August 03, 2016
Left by Bryan
Requested roadside assistance. Henry, the technician, provided courteous and professional service to get me back on the road.
Brian Ackman Replied: Hi Bryan - Thanks for your review and we are glad to hear that Henry was able to take care of your needs in a profession manner that you deserve. Please contact us if you need anything at all. Thanks again. Brian Ackman Business Development Center, Manager 703.284.2553
Google+ Review
- August 01, 2016
Left by Arjun Atienza
Great phone receptionist. Great Garry Burk. Great cashier.
Response from the owner Replied: Hi Arjun-Thank you for your review, as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again Brian Ackman Business Development Center, Manager 703.284.2553
I Would recommend Mercedes Benz of Arlington
- July 31, 2016
Left by Commissioner M
I have used this dealership for the past 16 years to service my three (3) MB's and the staff has always gone the extra mile to ensure my vehicle is repaired and diagnosed correctly If a problem arises, which has been near zero, in these years the service managers (Mr. Little, and now, Mr. Smith...
Brian Ackman Replied: Thank you for your review, as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again Brian Ackman Business Development Center, Manager 703.284.2553
Great Service!
- July 30, 2016
Left by Manny
Always superb service. Top notch maintenance service and personalized service as you walk into the service department. You are greeted and treated professionally by everyone. A pleasure to be going there for your MB needs.
Brian Ackman Replied: Hi Manny-Thank you for your review, as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again Brian Ackman Business Development Center, Manager 703.284.2553
Ratings
- July 30, 2016
Left by David Chappell
I have no issues I commend this dealership they are great!
Brian Ackman Replied: Hi David- Thank you for your review, as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again Brian Ackman Business Development Center, Manager 703.284.2553
Google+ Review
- July 27, 2016
Left by Don Suber Sr.
Google+ Review
- July 24, 2016
Left by Anietie Udofia
Google+ Review
- July 24, 2016
Left by A Google User
The Team at Mercedes-Benz of Arlington always deliver fine service. Kit Cross is one of the best!
Google+ Review
- July 24, 2016
Left by A Google User
I wanna thank John for making my experience more than satisfied, there were a few things that weren't major but John made everything great for me and my Wife.
Response from the owner Replied: Hi Tony -Thank you for your review as we always strive to take care of our customers first. I'm glad John was able to take care of everything for you and your wife. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
If you have an older BENZ, take it to ASC
- July 24, 2016
Left by Denise S. Wood
Reliable good people. I have two fabulous diesels because of Dan Moreau and Marvin Winsel. Best Rep, and the top Benz mechanic in the country.
Brian Ackman Replied: Hi Denise -Thank you for your review and kind words towards Dan and Marvin as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again Brian Ackman Business Development Center, Manager 703.284.2553
Gerald Sugak
- July 23, 2016
Left by Gerald Sigal
Took care of the the ASAPAlways make sure it's right Dan Monore is excellent
Brian Ackman Replied: Hi Gerald -Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again Brian Ackman Business Development Center, Manager 703.284.2553
Google+ Review
- July 22, 2016
Left by Tony Lalande
I wanna thank John for making my experience more than satisfied, there were a few things that weren't major but John made everything great for me and my Wife.
Response from the owner Replied: Hi Tony -Thank you for your review as we always strive to take care of our customers first. I'm glad John was able to take care of everything for you and your wife. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Google+ Review
- July 22, 2016
Left by Ernest DelBuono
Had a check engine light come on late at night. Dropped in the service area without an appointment as they opened the next morning. My regular terrific service advisor Dan Moreau was on vacation so Kit stepped in and did a great job in getting me set up with a loaner. I was out the door in 10...
Response from the owner Replied: Hi Ernest -Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Professor
- July 22, 2016
Left by Omnia El-Hakim
I am impressed with the quality of the service. Excellent work and professional people!
Brian Ackman Replied: Hi Omnia - Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again Brian Ackman Business Development Center, Manager 703.284.2553
Won't even look anyplace else for a car!
- July 22, 2016
Left by CAinDC
This dealership has earned my loyalty through its service from the sales process to the service center. I have now taken three cars to them for service and leased my last two cars from them. Frankly, while I was tempted to look at other brands of cars, I like this dealership so much that I decided...
Brian Ackman Replied: Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again Brian Ackman Business Development Center, Manager 703.284.2553
lease car
- July 20, 2016
Left by Ricky D Houser
My hole situation with the dealership was great. I have know complaints.
Brian Ackman Replied: Hi Ricky - Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Google+ Review
- July 18, 2016
Left by Victoria Caycho
Google+ Review
- July 18, 2016
Left by N.O M
Google+ Review
- July 16, 2016
Left by Samer Kasm
Stellar customer service!
Response from the owner Replied: Hi Mr. Kasm- Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Google+ Review
- July 16, 2016
Left by Bob Sengupta
Google+ Review
- July 16, 2016
Left by A Google User
I was referred by a MBUSA employee to do my car purchase through MB of Arlington a few years ago and I did not make a mistake. No matter when I drop my car off for a quick check up, service or regular inspection (with or without a scheduled appointment), I receive a tremendous service. My service...
Response from the owner Replied: Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Jean Mullan
- July 15, 2016
Left by Jean Mullan
I always have wonderful service and outstanding personal service from Dan Moreau, my service coordinator, and Rubin Moses who picks up and delivers my car back to me. A very happy GL450 and CLK 320 owner, Jean Mullan.
Brian Ackman Replied: Hi Jean - Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Owner of car
- July 15, 2016
Left by Pamela wiggins
Excellent service. Have always been satisfied. Will continue to use for service.
Brian Ackman Replied: Hi Ms. Wiggins - Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Google+ Review
- July 15, 2016
Left by Steve Lee
Google+ Review
- July 15, 2016
Left by Dyan Z. Smith
Hugh McGuire is the best service manager. Hugh is always pleasant, helpful and easy to work with. Everyone at the dealership is nice and helpful. It is clean, the waiting area is comfortable. If you are in the market to purchase a new car I would recommend this dealership.
Response from the owner Replied: Hi Dyan -Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Superb
- July 15, 2016
Left by N Amarchih
Service here is convenient and the associates are very personable
Brian Ackman Replied: Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Best Service
- July 13, 2016
Left by EAL20001
Fast and fair service. Dropped car off and it was ready on few hours. Customer service was great as my car was returned to me immediately.
Mercedes-Benz of Arlington an American Service Center Company Replied: Thank you for your review towards Kit Cross, as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
New Brakes, general checkup
- July 13, 2016
Left by Kathy S.
Efficient service, free rental car, easy Arlington location
Brian Ackman Replied: Hi Kathy - Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Car Maintenance Service
- July 12, 2016
Left by P. Nunez
It's always easy to reach the dealer to make an appointment, the staff is extremely courteous and responsive to the customers. They were flexible to accommodate my schedule and the quality of service was outstanding.
Brian Ackman Replied: Thank you for your review as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Mercedes Benz Collision Center, Arlington Va
- July 12, 2016
Left by Rob
Very satisfied with body work performed after accident
Car service and Hugh Maguire team service
- July 12, 2016
Left by Gaynell M. Sanford
Hugh Maguire, service advisor, is awesome! Very professional and caring. Hugh addresses all my concerns. He is always mindful of financial hardship regarding repairs.and always prioritizes repaires. Hugh will alert me to safety issues immediately. When necessary, I am accommodated with alternative...
Google+ Review
- July 10, 2016
Left by Adam Emshwiller
great service, and great deals! highly recommended!
Response from the owner Replied: Hi Mr. Emshwiller- Thanks for your review and I'm glad your purchase was memorable. We appreciate your business and feel free to contact us if you have any questions at all.
Google+ Review
- July 10, 2016
Left by sreejith menon
Google+ Review
- July 10, 2016
Left by Jaf G
I'm normally the one family and friends call to go with them to dealerships. In the past 2 years I've either purchased or helped purchase about 9 vehicles. This is by far the most pleasant, pressure free car buying experience I've participated in. James was laid back yet professional, he played...
Response from the owner Replied: Hi Jaf- Thanks for your kind words regarding James and I'm glad he made your purchase memorable. We appreciate your business and feel free to contact us if you have any questions at all. Thanks again
Google+ Review
- July 10, 2016
Left by Ji Eun Lee
Service
- July 10, 2016
Left by Arnold Newkirk
Thank you our next visit would they please clean the engine as well thank you.
Thank you
- July 09, 2016
Left by Sue
A pleased experience with the sale and dealership.Very helpful !
Brian Ackman Replied: Hi Sue- Thanks for your review and we appreciate your business. Please feel free to contact us if you have any questions at all.
Mercedes Benz in Arlington, Virginia
- July 09, 2016
Left by Gene C.
Thanks to Clayton for being patient while I worked through what model works best for me and my family. I could not be happier with the 2017 E300 !
Brian Ackman Replied: Hi Gene - Thanks for your kind words regarding your sales consultant, Clayton. We appreciate your business and feel free to contact us if you have any questions at all.
Google+ Review
- July 08, 2016
Left by Diana Escobar
Edwin always takes care of me.
Response from the owner Replied: Hi Ms. Escobar, Thanks for your review and we appreciate your business. Please feel free to contact us if you have any questions or need anything at all.
Google+ Review
- July 08, 2016
Left by Maureen Johnson
Chris Quinn kept me informed on when the Car would be ready and certified by Geico Insurance.
Response from the owner Replied: Hi Ms. Johnson, Thanks for your review and we appreciate your business. Please feel free to contact us if you have any questions or need anything at all.
Google+ Review
- July 08, 2016
Left by Marla Morales
Mercedes Maintenance June 2016
- July 08, 2016
Left by George Sawabini
Car was taken in service line and info about service appointment validated. POC was available right away. loaner rental was a quick process and no issues when returned. Service and inspection done quickly and efficiently.
Brian Ackman Replied: Hi Mr. Sawabini, Thanks for your review and we appreciate your business. Please feel free to contact us if you have any questions or need anything at all.
Google+ Review
- July 07, 2016
Left by A Google User
Exceptional service as usual. Derek was very diligent in meeting our needs.
Google+ Review
- July 07, 2016
Left by Anil Karmel
Love MB of Arlington
- July 06, 2016
Left by Vivian Campbell
I love taking my car in for service or repairs at MB of Arlington and everyone is just great! It's convenient, timely and they keep me up to date on when my car is ready. I also love getting nice new loaners - LOL
Best car care & customer service experience ever!
- July 06, 2016
Left by MGreene
I could not believe the superior level of customer service given that I leased my car from another dealer. So purchasing my next Mercedes from Mercedes Arlington!
May2016check-up
- July 03, 2016
Left by yuujin
Hugh McGuire, our Assistant Service Manager, listened to what we need for our car and provided everything we requested. He kept us abreast of what is going on. He is very professional.
Google+ Review
- July 03, 2016
Left by Doug W. Ro
Excellent experience and all repairs completely performed with utmost satisfaction!
Google+ Review
- July 03, 2016
Left by Nikki Powers
20,000 mile service
- July 03, 2016
Left by Jerry
Excellent maintenance service. In addition, when I purchased my Mercedes in June of 2015 it was a very good experience
SUV Serviced
- July 02, 2016
Left by Unknown
The service was excellent during my most recent visit! I have no problem recommending them to others.
Schedule A
- July 02, 2016
Left by Patty
Overall I was happy with the service and the customer service. But when I took the car in I asked the girl that checked me in to ckevk to see if it wasnt running kind of loud. She said that the Gla250 runs a little loud but they would check it out. There were a few other issues like my windshield...
Mercedes ML 350
- July 02, 2016
Left by Lasheeco
Smooth process from beginning to end. Courteous employees throughout. Very attentive, professional and knowledgeable about the vehicles. Did not feel pressured
GLC 300 CAR
- July 01, 2016
Left by Earle Mundell
Great buying experience. I enjoyed my time with Sheltion DeBraux the car salesmen he provided me with good information and worked with me to make sure I had the car I wanted at the price I wanted to pay.
Car service
- July 01, 2016
Left by Dowlen
Deanna was very helpful. Mercedes Arlington is a good company.
Google+ Review
- July 01, 2016
Left by Stephanie Cangialosi
I recently visited this dealership for service and overall I had a very positive experience. The service reps were great. They took the time to explain everything to me and gave me honest feedback. I plan to return for continued service and would recommend this dealership to others.
Google+ Review
- July 01, 2016
Left by adnardo Garcia
Exceptional service, friendly and helpful. Will definitely return for service and car needs!
Google+ Review
- July 01, 2016
Left by Elizabeth Jackson Hodges
Google+ Review
- July 01, 2016
Left by Joe Judge
Arlington Mercedes is by far the best in the Buisness!
Service
- July 01, 2016
Left by CL350 Convertible
The service was great and they gave me a loaner so I wouldn't be inconvenienced.
car service and new tires
- June 30, 2016
Left by Cameron
Great service, communication, and honest evaluation of what my car needed now and will need soon. Easy and convenient.
Great service.
- June 29, 2016
Left by Long-time customer
Efficient, excellent service; outstanding service advisor.
cls500 repair
- June 29, 2016
Left by j stall
excellent service. effortless check in and check out. advisor, dan marou was outstanding
Service
- June 29, 2016
Left by Kenneth kohut
Just minor adjustments. Dan has been taking care of us for some years now, and this instance was like all the others -- prompt, friendly and competent.
Love These Guys!
- June 29, 2016
Left by Henry
Had a great experience leasing my new E400 coupe. Buying a new car can be a painful experience but Juan and Nelson in the Sales and Financing departments were fabulous. I feel totally spoiled rotten driving my Mercedes-Benz but thank my lucky stars every day. Thank you Mercedes-Benz of Arlington!
Purchase of 2015 Mercedes C Class300 4MATIC
- June 28, 2016
Left by Mary D. Doering
Mercedes Benz of Arlington, VA did a wonderful job selling me a C Class 300 4MATIC 2015 sedan. I had the pleasure of working with Kathleen Walker, who was highly knowledgeable, professional and helpful in a non pressuring type of way. As a customer I was treated with integrity and courtesy....
I always get excellent service when I go to American Service
- June 27, 2016
Left by carman2016
My service manager is Hugh and he is always professional and explains everything in detail. I always get a phone call or text letting me know that my car is ready.
Google+ Review
- June 25, 2016
Left by Shirley Thompson
My service provider, Dan Moreau, was outstanding and of course I will return
Service visit
- June 25, 2016
Left by John Fehrenbach
Dan Moreau is excellent to deal with. And always is.
Mercedes Benz of Arlington
- June 25, 2016
Left by Michael B.
Excellent service, representative Dan Moreau is professional, courteous and always pleasant. He follows up on service throughout the day and always makes sure your expectations are met.
Car repair/service
- June 24, 2016
Left by Malcom
I was very satisfied with the service I received. The facility was clean and the service advisor was very courteous. I really enjoy bring my vehicle for service at this dealership. I feel I could drive my car forever with the time and effort they put into my vehicle. I would recommend this...
Minister
- June 24, 2016
Left by Kenneth Jones
Brought my car in for D Service. Service was quick and complete.
Principal
- June 24, 2016
Left by Mary Moore Hamrick
Great service, facilities, personnel and fantastic Mercedes Benz quality service. Would recommend this dealership highly.
Rating of last Service
- June 24, 2016
Left by Fred Stahl
Hugh McQuire is a terrific service advisor and has been for the many years I have been bringing my Mercedes to this dealership. He is knowledgeable, helpful, responsive. His top priority is always perfect maintenance outcome and the satisfaction of the customer.
Google+ Review
- June 23, 2016
Left by Isabella Pinto
Google+ Review
- June 23, 2016
Left by Tony Sarver
Outstanding service! In fact, the Mercedes representative who assisted me (Derek Humelsine) showed me that it was free for me, because I had just bought the car a few months ago - and that the next major service will be free also. I was impressed with his integrity.
Google+ Review
- June 23, 2016
Left by adrian prather
Google+ Review
- June 23, 2016
Left by Shahzad Chaudry
Response from the owner Replied: Hi Mr. Chaudry- At Mercedes-Benz of Arlington our customers always come first. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Great experience as always!
- June 23, 2016
Left by Jasmine Rounaghi
Never had a bad experience here in all the times I've brought my car in for its scheduled maintenance. Staff is very friendly and helpful. Thank you so much!
Service
- June 23, 2016
Left by JC
It was a regular service, which was fine. You ask for too much information for a survey. I would have given it 5 stars, but this is annoying so dropping to 4 stars.
Customer
- June 23, 2016
Left by Alice F. Lockett
The MB of Arlington provides professional car service beyond all others. They always explain what the issues with your car and discuss with you how that problem can be resolved. I always feel confident that they care about me as a customer. I am pleased with the current service.
10K service
- June 23, 2016
Left by Mark
10K service was fine and had no issues outside of a tire replacement. Unfortunately this is the 2nd tire that had to be replaced in 1 year. I have the 1st tire and the service rep said I can bring it by to have it disposed of.
Service Review
- June 22, 2016
Left by Paula Rolo
My service manager Dan Moreau is fantastic! Always very professional.
Fantastic Service -1st time Mercedes Benz owner
- June 22, 2016
Left by Wes Stearns
love this place! 1st time MB owner and they have exceeded my BMW service levels by far!
Car Repair
- June 22, 2016
Left by Laura Smith
Service was exemplary, as always - Received a rental car for the day and car repairs were completed on time!
Mrs Raynir Petrides
- June 22, 2016
Left by Raynor Petrides
Greg Smoke was wonderful to work with. Thanks you.
Diane Ford
- June 22, 2016
Left by Diane Ford
I love Gary Burk... He is the reason I have been with you for almost 20 years!
Google+ Review
- June 21, 2016
Left by Rianne R.
Curtis Rustin. is an excellent tech and his advisor Donald is always more than kind and accommodating. I highly recommend asking for them specifically when going into Mercedes of Arlington!
Yelp Review
- June 21, 2016
Left by Tanya L.
Brought my car in for 50k checkup. Service was friendly and prompt. They reminded me of an additional service needed. My loaner car was ready and quick. Was very pleased with this check up.
Professional Staff
- June 21, 2016
Left by Calvin
Mercedes-Benz of Arlington is a very professional location. This location has a nice waiting room, and it is very clean as well. They also offer free coffee, bottled water, fruit, and patries.
Google+ Review
- June 20, 2016
Left by Emmanuel Opare
Excellent Service As Always
- June 19, 2016
Left by Linda Gallick
Since December 2003, I have always experienced excellent service at Mercedes-Benz of Arlington. When repairs are required, they are done right the first time.
Review
- June 18, 2016
Left by Paul Danziger
Excellent service from everyone at the dealership!
Great
- June 18, 2016
Left by Wei Dong
I really like this S class and I may buy another car in the future ( another series)
Excellent experience as always
- June 18, 2016
Left by Julio Cornejo
Great experience with Greg, David from service and the team members.
Google+ Review
- June 17, 2016
Left by Rod Fontecilla
Excellent
Google+ Review
- June 17, 2016
Left by Michael Stewart
Exceptional service as usual. Derek was very diligent in meeting our needs.
Google+ Review
- June 17, 2016
Left by Tom Ly
2014 Mercedes Benz C-300 4-matic
- June 17, 2016
Left by Paul Joyce
Overall, excellent customer service from the dealer. The only part of the transaction that I wish could be avoided is being asked to make decisions on the spot regarding extra warranty, prepaid services, etc. Once an appropriate price is reached it would be helpful to have a day or two to decide...
Mr Li mei
- June 17, 2016
Left by Mei li
Thanks to Mr Gary everything was great. I am not a good writer I will just go see him every time I need some done on my car.
Excellent customer friendly service
- June 17, 2016
Left by Loyal happy customer
Lost my fuel pump and had to be towed to the dealer over Memorial Day weekend. Very prompt and effective service with great service manager who kept me fully informed. Very professional place. Thanks.
Google+ Review
- June 15, 2016
Left by Hugo Juan-Ramon
I am a very satisfied customer. The advice, guidance and kindness of Mr. Juan Burgos was superb; I am grateful to him. Also, all other MB personnel I interacted during the process of deciding and buying the vehicle were helpful and ready to answer my questions. V. Hugo Juan-Ramon
Google+ Review
- June 15, 2016
Left by Patricia Couto
Awesome As Always
- June 15, 2016
Left by Noah Body
Always an awesome job. Great folks and wonderful service.
Service Comments
- June 15, 2016
Left by Derald Emory
Overall a nice experience. Dan Moreau, my service manager, is always friendly and helpful. Service is very good. Would recommend the dealership to new customers.
Review of Mercedes-Benz of Arlington
- June 14, 2016
Left by Mrs. Perkinson
I was very pleased with the overall buying experience at Mercedes-Benz of Arlington. My salesman and the entire staff were professional, courteous and fair throughout the transaction. The facility is modern and inviting.
Yelp Review
- June 14, 2016
Left by Rhea S.
Came here for a VA State Safety and Emissions inspection on my Ford, on a Monday around 10 am. They gladly took me in, and were very friendly! WiFi in the waiting area was open and reliable, so I was able to work while I waited. I felt like it took a while for a simple inspection, but there were...
Quick and easy maintenance appt.
- June 13, 2016
Left by LR
Overall, a quick and easy repair experience. Detailed explanation of problems. No upselling or overcharging. Highly recommend.
Edwin Cortez provided great service
- June 11, 2016
Left by Paul DeFilippes
Edwin Cortez was very efficient and responsive to everything we needed.
mrs michael houston
- June 10, 2016
Left by michael houston
Excellent, as it always has been for many years, since 1993.
Arlington Va Mercedes dealership-repairs & service
- June 10, 2016
Left by L. Campbell
Top notch repair and servicing. Only problem is the price. But hey, you don't buy a Mercedes because you're going to worry about money! (but apparently I do-worry about money) And I'm not picking on my local Mercedes dealer...the prices appear to be pretty uniform across most dealerships (maybe a...
Recent Service
- June 09, 2016
Left by Cheryl Harris
Excellent service. HughMcGuire, my service advisor, was professional & courteous. I would definitely recommend ASC to my family & friends who are in the market for a new car. A++
Repair air handling
- June 09, 2016
Left by J R Adams
Handled my warranty claim in good order. Car was ready when promised.
Service rating
- June 09, 2016
Left by SC
Dan is always very professional and responsible in his customer service.
Customer Service
- June 09, 2016
Left by S Cullina
Dan is always very professional and responsible in the his customer service.
Service at Euro Motors
- June 08, 2016
Left by Tenisha H.
I had my car serviced at Euro Motors and my rep, Mike Lang was excellent. My sales rep Brian Butler was also very helpful in this process. I greatly appreciate the service from both!
car service
- June 08, 2016
Left by Alexis
Overall, good quality service. People are friendly and willing to help you. For some reason my car didn't have any car history listed when I needed to get it serviced. This caused a slight issue that was ultimately taken care of.
5 star
- June 07, 2016
Left by john harold
Only place to go and Hugh McGuire is always outstanding.
car repair
- June 06, 2016
Left by daniel peterson
They were unable find any thing wrong. They test drove car but unable to get it to cut off. i was told to bring it back if happens again.
Excellent
- June 06, 2016
Left by Christian
Great dealership. Much better than in MD. This is the only official Mercedes shop I would visit in DC area.
Diesel
- June 04, 2016
Left by Riding In Style
Outstanding customer service performance over the weekend. I would recommend Arlington Mercedes-Benze to all those expect professionalism and high quality service. I will continue to have my car serviced here.
CAR SERVICING
- June 04, 2016
Left by SANDRA STEWART
SERVICING APPOINTMENT WAS VERY EASY TO MAKE. LOANER VEHICLE IS A BIG PLUS. CAR WAS WASHED BEFORE BEING RETURNED..
Unexpected
- June 03, 2016
Left by L.C. Carter
With less than 2,000 miles on my car, the engine light came on. Called Dan Moreau before leaving my drive & he said just bring it in. Being just a little "weepy" over having to make a service call in less than 4 months of buying the new car, Dan walked me through the steps of getting a loner car...
Excellent Review
- June 03, 2016
Left by E Grey
Garry Burke did a wonderful job taking my car in for an emergency repair and then communicating w me re timing of getting the needed part. He also said a portion of the repairs were covered by my Continental warranty which was great news.
Service
- June 03, 2016
Left by Kamran Afzal
You guys were great. Very professional staff and both Dave and John Alcorta were outstanding in their approach with us.
Fantastic service at this Glebe Rd dealership
- June 02, 2016
Left by Davd Winkelmann
Hugh McGuire is a fantastic service adviser! He is always friendly, honest, and works with you to determine what repairs are most important if you do not want to get everything done at once. He actually makes it enjoyable to take the care for service!
On time, on budget.
- June 01, 2016
Left by Thallassa
The dealer provides a comfortable customer lounge for those who wait for the service to be completed. I miss the popcorn machine. The service hours are convenient to my schedule.
Service
- May 28, 2016
Left by Bob Cook
Service was done in a timely and professional manner and car was delivered back washed and clean.
Project Manager
- May 27, 2016
Left by David Handon
Love coming to you shop Employees are friendly and smart.
50,000 Mile Service
- May 26, 2016
Left by John Prevar
We have the Mercedes Benz recommended maintenance service accomplished on both our vehicles, a 2005 CLK 320 and a 2012 GLK 350, at Mercedes Benz of Arlington because they know us and our vehicles. We trust our Service Manager, Hugh McGuire, to provide us with expert advice and know that he will do...
retired foreign service officer in economics
- May 25, 2016
Left by William Darkins
I bought cars from this dealership and maintained and repairs my cars here since 1995. I like the quality of their service and excellent car maintenance and repair.
Satisfied Customer
- May 24, 2016
Left by Satisfied Customer
High quality dealership that puts customers first. Highly recommend them.
Mercedes Bemz of Arlington review
- May 20, 2016
Left by Drink the MB Kool Aid!
MB of Arlington has been in business for decades, operating under the name of American Service Center for decades before rebadging itself as MB of Arlington. The new car sales department is to be avoided by anyone who is serious about being treated fairly and with respect as they overprice all their...
Best Benz store
- May 20, 2016
Left by Roger
Best service! Free Benz Loaner I drove a GLA and C300! Wow! Very good personal service great waiting area. Great made to order coffee Easy in/out with express options. None better in US!
Very Pleased
- May 19, 2016
Left by Suru
. Look forward to having my other MB serviced at this dealership. Edwin Cortez is a superb service advisor. And I was very very pleased with the service I recently received at this dealership.
Review Of Mercees-Benz of Arlington dealership
- May 18, 2016
Left by Mary
My experience was incredibly pleasant and efficient and I love my new car. Everyone, from our salesperson to folks handling paperwork went out of their way to meet our needs, provide the information we asked for and -- they were cheerful, skilled and very very easy to work with. I would highly...
Car repair
- May 18, 2016
Left by Steven
So much better than my last two visit at the dealer in Alexandria. They operate like Kia. K-Cross rocks!!
E350 Sport 4Matic
- May 18, 2016
Left by Amanda
It was a very good experience the. The dealer representative was very customer oriented and treated us with respect and courtesy. He was knowledgeable.
Great service, and superb attention to detail!
- May 17, 2016
Left by Tim
Great service, and superb attention to detail! Thank you very much for making our recent service an easy and smooth process. your attention to our needs and the speed at which you processed us both in and out of the service area was excellent. Thank you again!
Service Review
- May 17, 2016
Left by Ernest J. Fields
Mr. David Smith who is the Service Manager has also provided me and my family top notch service and I will always come back to this dealership for service on my vehicles. Mr. Donald McNeely is my service and he also has provided outstanding service.
Service for 2003 E class, bought New from ASC.
- May 15, 2016
Left by A. O. Rogers
Very Professional! Convenient car provided while work be done as well.
Needed car repair
- May 15, 2016
Left by R Miller
Good, friendly, efficient customer service at competitive cost; I get most repair work done at this facility and the repairs are done right the first time.
Great loaner service
- May 15, 2016
Left by Benzi??o
Very professional and friendly, if you are in a hurry, they provide you with a loaner in no time, I got a curtesy call once my vehicle was ready
Consistent Excellence
- May 14, 2016
Left by Virginia Quinn
My Mercedes is now 19 years old and has always had excellent service. Gary Burke has been a delight to work with through all these years.
Mercedes service
- May 14, 2016
Left by Cathy
Best service center in Virginia bar none. Great service.
Yelp Review
- May 14, 2016
Left by Sean F.
I love this dealership! I've bought 5 Benzes now and all have come from Arington Mercedes. The service department is great here always having your best interest at heart is important for them. They are very understanding and take time to build relationships with their clients and that's important in...
Mercedes-Benz of Arlington
- May 13, 2016
Left by John Merchant
The facility was very neat and clean the complimentary items were good the work was performed admirably and the customer service was unbelievable
pegah esfahani
- May 13, 2016
Left by pegah esfahani
i am very happy with Edwin Cortez. He always takes care of me kindly and respectively.
Mercedes-Benz of Arlington
- May 13, 2016
Left by Patricia
I have been with Mercedes Benz of Arlington since 2010. The experience buying there went very well and my sales person at that time was (Zeke). I have been carrying my car back for service every since. My service experience has always been very good. If I had any concerns after the service,...
Google+ Review
- May 12, 2016
Left by Ronald Anguas
Greg Smoak was first rate in helping us purchase a new vehicle. Would definitely recommend to a friend or family member.
Luj Maria Nasser
- May 12, 2016
Left by Ljuzmaria Nasser
As usual the service was great. Gary Burke has always been courteous and explains what has to be done. I do not remember ever being disappointed along the several years I have been trusted my car to him.
Vehicle Service
- May 12, 2016
Left by J V J
This dealership always provides Great Service! Service representative very knowledgeable and courteous.
Romay Forney
- May 11, 2016
Left by Romay Forney
The service was great I was there for a reasonable time given update
verygood
- May 11, 2016
Left by bingtuanyin
My purchase process is very happy, especially with the discourse of personnel service, very patiently answered all the questions. And also it provides a lot of other related information, but also for me to find the right insurance agent, and you can feel free to contact paul phone
Google+ Review
- May 11, 2016
Left by Antanea Mitchell
When I went to the dealership I knew exactly what I wanted and knew how much I wanted my payments to be. Luke was fantastic and went above and beyond and gave me the most for my trade in. I drove off with a 2014 MB C Class 300 with a very low interest rate. The finance manager, Betty got me the best...
My experience at American Motors
- May 11, 2016
Left by Pauline B. Scott
Edwin was fantastic. He follow-up with ne by e-mail and text to not only let me know that my car was ready but also to make sure that I was happy with the service I received from American Motors. I don't remember the young man who assisted me with getting a loaner but he was wonderful. He was...
RNMoore
- May 07, 2016
Left by RNMoore
Mr. Burke is made for his job. He has worked with my cars for about twenty years. He takes the time to explain to be what is outstandingly necessary, realizing I am now in my seventies and my salary is not as great as it was when I was working. Having a car for many many years, I still only know how...
car owner
- May 06, 2016
Left by vincent mathis
Great customer service and great service personnel.
MBASC
- April 29, 2016
Left by JNO
My tech, Peter Cerruti is The Best!! Great diognostics....work done quickly an Right...
Doctor
- April 29, 2016
Left by J O
Car in for routine work. My advisor, Hugh McQuire is excellent!
Overall service
- April 29, 2016
Left by char0608
They made my car buying experience enjoyable and answered all my questions. Staff was very helpful and worked with me with on my terms and availability.
Christine Bolognese
- April 29, 2016
Left by Christine Bolognese
I enjoy working with Kit Cross .Service was fine plus the rental car
E350 Benz
- April 28, 2016
Left by Avisha Kassit
Great Service thank you well done Arlington Benz! I will always come back
One of the best dealerships
- April 28, 2016
Left by Charles M.
My wife and I brought our vehicle at this dealership. Each time we have returned for the routine maintenance work to be done, it has been an efficient and non time consuming experience. Keep up the good work. I would definitely recommend this dealership to anyone looking for a Mercedes.
Restaurant owner and operator
- April 28, 2016
Left by Dean Trakas
Mercedes-Benz of Arlington is without a doubt the only dealership I've ever experienced where they go above and beyond I've dealt with them for 40+ years my wife and I are very happy and I've always been pleased.
Purchase of Benz
- April 28, 2016
Left by Sarah
The service and professionalism of the staff at MB Arlington was fantastic. Joe did a great job and I would highly recommend him to friends and family.
Great body shop!
- April 27, 2016
Left by Kathi F
They did an amazing job making my bumper look brand new after a fender bender. Mark Williams was very helpful as well.
Still On Top
- April 27, 2016
Left by J. Matthews
For the past few years that I have been getting my vehicle attended to at this dealership's service center, I have been completely satisfied and sometime amazed at the good that has been done.
Love my dealership
- April 27, 2016
Left by Cheri Manning
I always have my car serviced at the dealership (Mercedes-Benz of Arlington). Service is fast and professional. If it's something that can be taken care of in a couple of hours, I'll usually wait because the customer lounge is so nice -- fast wifi, coffee and pastries, fruit (!).
Car Buyer
- April 24, 2016
Left by Isaac W. Jackson
Sales person provided professional service! Met all of my buyers needs!
Owner
- April 23, 2016
Left by Jackson
Repair and wash were to my standards. My brakes were inspected and replaced. If and when I encounter more issues this will be my choice location for repair.
These guys are awesome!
- April 23, 2016
Left by danejaques
We just bought our third new Mercedes from this dealer. Each experience was outstanding. Greg Smoak is a consummate professional and the best sales rep I have ever dealt with. The service department is also first rate. The Fysons dealership is much closer for me, but does not compare to these guys.
Service
- April 22, 2016
Left by Renee Rutkowski
Fabulous, as always. I never go anywhere else. My service manager, Hugh McGuire, is attentive, kind and funny!
Great Service and responsvive
- April 22, 2016
Left by Mel
The services team is very responsive and professional.
Who's title?
- April 21, 2016
Left by E Paal
Thanks for doing such a great work! Perfect! Will take in my car whenever is needed. Thanks, EP
Buyer.
- April 21, 2016
Left by I
Prompt offered alternatives . Excellent communication.
Mercedes
- April 21, 2016
Left by Stephany Pierce
I wrote a separate review as well stating that Kitt is the only reason I continue to drive a Mercedes. You should never loose him and give him a raise! I've been coming to him for over 7 years and he is always 200% fantastic!!!! Please thank him for me and know that if it wasn't for him I would...
Service for faulty pump
- April 20, 2016
Left by MB c300 2015
Greg provided excellent service and kept me up to date on the status of the car. He followed up as well as their customer care group.
Stress free experience
- April 20, 2016
Left by SherryW
My buying experience was great. Everyone was friendly, professional and considerate. I was provided with the car I asked for and they worked with me to get the options and price range that I was comfortable with.
Customer Services
- April 19, 2016
Left by Doreen Upshur Adair
I received outstanding customer services. My vehicle was serviced in less than 90 minutes.
car repair
- April 19, 2016
Left by e350 owner
Friendly staff. Good taxi service to and from. Like the free.car wash.
A Great Team over the Years
- April 19, 2016
Left by Steve I.
It's hard to beat the combination of integrity and skill embodied by the Dan Moreau/Marv Wentzal team. They're just the best - hand's down - mix of counsel, friendliness and expertise that can reassure a MB Arlington customer that they are getting the best this dealership can offer.
client customer
- April 19, 2016
Left by Victoria L. Hernandez
Very much satisfied with the recent service I had w/ my car and the courtesy accorded to me by Mr Gary Burk. Thank you Victoria Hernandez .
Survey of visit to Mercedes Benz of Arlington
- April 18, 2016
Left by Mark Brereton
ASC/MBA is the finest Mercedes service experience in Northern Virginia. Managed in the same cordial, and candid manner for many years, this business gives all their customers the best possible service and accommodation, from a wait issue to major work. Further, their entire staff of technicians and...
Bill B
- April 15, 2016
Left by Bill Booher
Service Rep, Derek, and GM were great to solve an issue with my recently purchased certified pre owned SL 550. Really pleased with the entire experience.
Review of Recent Service Received
- April 15, 2016
Left by Donald Edwards
The service that I received was excellent in every aspect. My service representative as always provided the utmost in professionalism, knowledge, and courtesy. I have been a customer of Mercedes Benz of Arlington for more than 20 years. I have and will continue to recommend this dealership to...
Mercedes GLC300 2016
- April 13, 2016
Left by Steve Mahinka
Excellent dealership. Sales person and all others we dealt with throughout the process were professional, courteous and responsive. Negotiation was straightforward, and updates were received regarding progress and timing of delivery. Explanation of vehicle features on delivery was thorough. ...
Buying new car and repair my second car
- April 13, 2016
Left by Assaf
Spacial thanks for Mr Shelton R Debraux and Mr John S Monro for all the help and support to get my new SLK spacial thanks to the service adviser Mr William cross for his perfect work and service & for his help and his recommendation for good salesperson to help me buy new car
car owner
- April 12, 2016
Left by robert traister
delivered as promised. kept me informed. car continues to operate smoothly
Good Services
- April 08, 2016
Left by James Thaiq
Check in for services is quite simple. My advisor seems knowledgeable and has all of my car repair history in hands before making recommendations. Definitely recommend this place to buy and service!
Google+ Review
- April 07, 2016
Left by A Google User
We bought our MB used from Alex and have it only serviced at ASC. The car drives like new thanks to Kit Cross our service rep who keeps our MB like new and maintenance free. No worries in Kits hands.
Google+ Review
- April 07, 2016
Left by A Google User
Dan was incredible. I showed up early for an appointment during Dan's lunch break, and he postponed his lunch to take care of me. Great service.
Google+ Review
- April 07, 2016
Left by Suresh Shenoy
Yelp Review
- April 07, 2016
Left by Sibel C.
I do not own a Mercedes but took my car to get the emissions done here for the 1st time and it was the best experience! Everyone was so friendly and nice and they even gave washed my car after my emissions and I appreciated it!
Service and repair
- April 05, 2016
Left by Big Al
The process went very smoothly and nothing was delayed. The car loaner went just as smooth. I was in and out round trip. I love to see a well coordinated and professional process. I was very pleased with the results.
Excellent Customer Service
- April 05, 2016
Left by Simone Boone
Dan's customer service was excellent. He kept me informed. And most importantly.... He was very professional.
Google+ Review
- April 04, 2016
Left by A Google User
Every time I visit the center, I walk away bragging. They give the BEST CUSTOMER SERVICE. From the time you drive in the bay someone is greeting you. The drop off with getting a rental car takes lest than 30 minutes. Once you drive off you receive a text message with your tech's contact...
Ms. Kesha Copeland
- April 04, 2016
Left by Kesha Copeland
My Service Manager was Gary Burk. He paid close attention to the service and repair that I was requesting and recommended additional services. He was consistent with his communication from the time of drop off to pick up. I paid online and received a confirmation text promptly after payment. I...
Best Service Around
- April 04, 2016
Left by Lester T Fraser
A satisfied service customer of MB of Arlington (ASC) for 10 years!
Great experience
- April 04, 2016
Left by Harold
I enjoyed purchasing my vehicle. My first preventive maintenance check was a Great experience. And my first payment via customer service was pleasant.
Excellent service
- April 04, 2016
Left by Julio Cornejo
Best in class when it comes to Service. Thank you.
Jos Tomas Perez car owner
- April 01, 2016
Left by Jos perez
Very efficent service and a well trained group of technicians
Clayton Garrett is a wonderful salesperson
- March 31, 2016
Left by Very satisfied customer
Clayton Garrett is an amazingly wonderful and helpful salesperson.
Google+ Review
- March 31, 2016
Left by Emily Woods
Google+ Review
- March 31, 2016
Left by Tatiana Abendschein
Google+ Review
- March 31, 2016
Left by 100yak2011
Kit Cross is a good adviser, keeps you updated on the status of your vehicle through every stage. Had couple issues with my previous visits, but improvement was made at every stage.
Google+ Review
- March 31, 2016
Left by Daisy Hjalmar
Easy and pleasant!
Google+ Review
- March 31, 2016
Left by Hans Ravesteijn
Google+ Review
- March 31, 2016
Left by Kyeong Seon Yoo
Google+ Review
- March 31, 2016
Left by David Cordingley
My 2006 CLK 500 just made 100K miles. I gave Dan Moreau the task of going over the entire vehicle and determining anything that needed to or should be done to drive another 100K. He did a great job guiding the shop through my request, communication the findings and coordinating the work. I have...
Google+ Review
- March 31, 2016
Left by Greg Bahou
I recently purchased a new vehicle at Mercedes-Benz of Arlington and it will not be my last. This dealership exceeded my expectations for customer service care. The moment I walked in until the moment I drove off with my new Mercedes, every person I dealt with was professional, patient, caring,...
Google+ Review
- March 31, 2016
Left by Tom Feldhausen
I was met shortly after I arrived by JT. Very friendly, knowledgeable and helpful. After a test drive we got down to business and very quickly agreed on a great price and value for my trade-in. Closing was fast and efficient and within a couple of hours I was in my new car. Let's see...a great...
Google+ Review
- March 31, 2016
Left by Jacqwan Walker
Very friendly, and professional staff!
Google+ Review
- March 31, 2016
Left by sang lee
Google+ Review
- March 31, 2016
Left by Tania Grooms
Service was awesome! Edwin Cortez and the team were a huge help in making my 10,000 mile checkup quick and convenient. Glad I can rely on such a good team with my safety and making sure my car is in top shape.
Google+ Review
- March 31, 2016
Left by Donald Russell
As always, Gary Burt did a fantastic job of handling and explaining the servicing. I recommend him all the time!
A great car buying experience
- March 30, 2016
Left by Eric Utegaard
We bought a Mercedes C300 luxury sedan. The sales representative, Greg Smoak, was outstanding. He knew every feature of the car and explained clearly the differences between the sport and luxury model. He was patient and instructive during the road test. He was not pushy at all. He asked if...
Attentiveness
- March 29, 2016
Left by screen name
The Mercedes-Benz of Arlington is a open armed family. They seek to do their best in meeting the needs of their customers. It's an enjoyable experience everytime I go to the dealership and I don't mind waiting if necessary. The decor and environment makes it inviting and comfortable.
Google+ Review
- March 28, 2016
Left by Adrianne Daisy Hjalmar
Easy and pleasant!
Mercedes Service
- March 26, 2016
Left by RW
Great service. Service representatives are consummate professionals.
Carpenter
- March 25, 2016
Left by Carpenter
Luke and Michael made my buying experience one which I will pass forward to others . Buying a car should not take all day and you should never feel like your time is not valued ... Mercedes Benz of Alexandria Awesome job
Google+ Review
- March 24, 2016
Left by A Google User
My service representative went above and beyond to assist me with my issue. Thank you.
Mr. Me
- March 24, 2016
Left by Mr. Me
I am happy they did good work in a timely manner. They were helpful throughout the process.
New GLC purchase
- March 24, 2016
Left by Hal
My salesman, Clayton Garrett, was on the lookout for a particular set of options on a GLC300 W4 and when he found them he notified me. What great service from a salesperson! I was happy with the deal and the trade in and I bought the GLC as soon as I saw it.
Satisfying experience at Mercedes Benz of Arlingto
- March 24, 2016
Left by Melissa Azzam
Shelton Debraux provided expert and professional sales service from beginning to end..
R/J V
- March 24, 2016
Left by Renee/John Vinson
We had a very good experience with Robert Luu and Betty. They were very professional in helping us with purchasing our Mercedes. We would definitely recommend Mercedes- of Arlington to our family and friends. Thanks Renee/John Vinson
Google+ Review
- March 24, 2016
Left by Courtney Christman
Google+ Review
- March 24, 2016
Left by JCRESP CRESP
Google+ Review
- March 24, 2016
Left by Ardreanna Ruiz
Dan was incredible. I showed up early for an appointment during Dan's lunch break, and he postponed his lunch to take care of me. Great service.
Google+ Review
- March 24, 2016
Left by mike christian
Google+ Review
- March 24, 2016
Left by Robert Hagemann
Google+ Review
- March 24, 2016
Left by Michelle Dacus Carr
My service rep, Kit Cross, takes very good care of me and my car. He prioritizes service items, so I'm able to budget for repairs and avoid stress. I've worked with him and the rest of the team for years now, and I feel like part of the ASC family!
Google+ Review
- March 24, 2016
Left by khurram mughal
As always the best service.
Google+ Review
- March 24, 2016
Left by Vanessa Faulkner
This was my first service call with Mercedes Benz. And I must say that Mercedes Benz of Arlington has set the benchmark for customer service. From the initial contact, they exemplified a desire to take care of my needs. They not only completed the service but noted minor inconsistencies that needed...
Google+ Review
- March 24, 2016
Left by Darrell Cooper
I have purchased and serviced two new vehicles from this dealership. I enjoy the high level of customer service provided by the service center. The experience is always pleasant and the work has always been performed to the level of my satisfaction.
Google+ Review
- March 24, 2016
Left by Psyche Lewis
I was in and out in a short time and was provided with transportation, since my truck is my sole means of my mom and dance mom job. It was a great experience.
Mercedes Benz Arlington Service is Top Rate
- March 23, 2016
Left by M.Polt
My service experience at MB Arlington has been first rate consistently! Especially our Service Advisor Kitt Cross, who is truly the best. Instant attention, even without an appointment. Fixing things right the first time, along with very pleasant customer interaction -- again due to Kitt's...
2006 ML-350
- March 19, 2016
Left by Hollister Cantus
Home service arrived quickly and repaired car efficiently and completely. Experienced maintenance personnel were quick and courteous.
Why I have no need to go elsewhere for my automobile needs.
- March 17, 2016
Left by BP
American Service Center in Arlington is very accessible and conveniently located near my home. I purchased my car nearly eight years ago and am pleased Dan Moreau has always been my service coordinator. All contacts with him have been exceptionally well managed and pleasant. Wondy, also in the...
Mr. Mountain
- March 17, 2016
Left by Whiz
When the "top brass" come out of their office just to greet you, you know you're dealing with a five star outfit.
Mr John Harrison
- March 17, 2016
Left by John Harrison
The service wtiter Tom was a very nice person to talk with and very helpful !! Professional
Google+ Review
- March 17, 2016
Left by Ruffin Tyler
It was fine
Google+ Review
- March 17, 2016
Left by Bernie Mayflower
I had a great buying experience with my sales rep Frank Azimi and his assistant Jessica. I'd highly recommend both of them along with Mercedes Benz of Arlington to anyone looking for a car.
Google+ Review
- March 17, 2016
Left by Carl Weaver
Great service and wonderful staff. I highly recommend this dealership!
Google+ Review
- March 17, 2016
Left by Gabriele Tyler
Kit provided outstanding customer service...
Response from the owner Replied: Hi Ms. Tyler - Thank you for your review towards Kit, as we always strive to take care of our customers first. We do appreciate your business and please feel free to contact us if you have any questions or concerns. Thanks again
Google+ Review
- March 17, 2016
Left by Ken Persel
Exceptional service with a smile.
Response from the owner Replied: Hi Mr. Persel - Thanks for your review. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that you received exceptional service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 17, 2016
Left by Charlie
We bought our MB used from Alex and have it only serviced at ASC. The car drives like new thanks to Kit Cross our service rep who keeps our MB like new and maintenance free. No worries in Kits hands.
Google+ Review
- March 17, 2016
Left by New Beginning
Excellent. Paul was very professional and knowledgeable about my car and the entire process.
Google+ Review
- March 17, 2016
Left by Freddie Anderson
By far the best dealership!
Response from the owner Replied: Hi Mr. Anderson- Thanks for your review. I am glad to hear that your experience was exceptional at Mercedes-Benz of Arlington as we always take care of our customers first. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.
Google+ Review
- March 17, 2016
Left by Natalie Boyd
The staff was great. Good follow up and courtesy. Edwin Cortez as well as the manager took good care of me. Thanks so much for the excellent service. Dr. Natalie Boyd
Google+ Review
- March 17, 2016
Left by Sara Cope
My service representative went above and beyond to assist me with my issue. Thank you.
Roadside Assistance
- March 16, 2016
Left by B Caulk
Roadside assistance. Technician was prompt polite and effective.
ROAD SIDE ASSISTANCE
- March 16, 2016
Left by S.T
HENRY WAS AWESOME GET PROFESSIONAL...HE CAME TO WHERE MY CAR WAS STALLED AND WAS CALM AND PROFESSIONAL.
Total Satisfaction.
- March 16, 2016
Left by Spencer Pogue
American Service Center really drives for your 100% satisfaction. I've never experience customer service that really values my opinion and complete satisfaction like Mercecedes-Benz and ASC.
Firfst Service visit on my 2015 Mercedes Benz
- March 15, 2016
Left by Guerry G. Gordon
My service man is Kit Cross. I always ask for Kit because he is most courteous and always answers all of my questions. I had a Mercedes prior to my 2015-350. Kit has serviced my two Mercedes. I have never been disappointed in the results. I will continue in the future to always ask for Kit Cross...
Great Service
- March 15, 2016
Left by Still
Excellent service experience was easy,rental car on the spot,and service provider was very he2
Vehicle Repair
- March 14, 2016
Left by Leroy Sampson
Tom was oustanding. I was provided a loaner car whilex my vehicle was being repaired. Complimentary of Mercedes-Benz of Arlington. Thisx made life much easier for me.
Google+ Review
- March 14, 2016
Left by Samantha Remley
Google+ Review
- March 14, 2016
Left by Donald Plush
Google+ Review
- March 14, 2016
Left by George Phillips
Google+ Review
- March 14, 2016
Left by Galen Barbour
On time and resulted in a very clean car.
Google+ Review
- March 14, 2016
Left by Florin Blideran
Great Experience, the customer service exceeded my expectations. The service adviser (Kit) made sure my car was taking care of in the timely manner and he was very professional during the entire process.
Google+ Review
- March 14, 2016
Left by Paul Almanza
Great service, as always. There's a reason I've been going there for fifteen years.
Google+ Review
- March 14, 2016
Left by Neelma Kashif
Gary Is a Great Service Advisor
Google+ Review
- March 14, 2016
Left by alex dean
Google+ Review
- March 14, 2016
Left by eric white
Google+ Review
- March 14, 2016
Left by Sherry Loveless
Google+ Review
- March 14, 2016
Left by Nicole Broadus Offutt
Google+ Review
- March 14, 2016
Left by Larry Butler
Super fast trouble shooting for a tiny but important issue - thermostat that needed swapping out. Thank you, MBofArl!