CarGurus Review
- November 29, 2018
Immediate and courteous response and assistance.
Google+ Review
- November 19, 2018
Left by Kyu K.
i dont really leave comments just an ordinary person. it was my 2nd time revisitting this place. had problem with my ghibli but 1st time they didnt fix and just told me everything was normal and also other mechanics didnt know what the problem was! i was cery disappointed and felt like waste of...
Yelp Review
- November 09, 2018
Ask for Christopher Lee!!!! I started shopping for a Levante S approximately 1 month ago and got in touch with several different Maserati Dealerships. I live in San Diego and, unfortunately, we could not come to terms for this purchase. They kept telling me one thing and then when it was time to...
Google+ Review
- November 02, 2018
CarGurus Review
- November 02, 2018
Great follow up, answered all my question promptly.
Yelp Review
- October 27, 2018
If you plan to get Maserati seriously, look for Chris. He straight forward to get you a BEST offer in town. Saving you a lot of time to get the best Maserati in California.
Google+ Review
- October 22, 2018
Google+ Review
- October 16, 2018
Look for rafi if you uve service at maserati pasadena his the best
Google+ Review
- October 16, 2018
Left by John K.
Google+ Review
- October 06, 2018
This review is for Raffe and the service department. My vehicle had a couple of issues that toook several days to repair. I received text messages and phone calls with updates on the status of my car. Anytime I called Raffe, he answered and gave me honest and realistic timelines on my vehicle...
Yelp Review
- October 03, 2018
Andrew was a great help, and kept me updated at all times. I've gone to other places and they left my problems unfixed but this location was on top of it. I highly recommend to bring your cars here :)) thank you Andrew :))
Google+ Review
- October 03, 2018
Our sales representative, Misha Basambekyan, was very professional and accommodating. He answered all of our questions thoroughly and as we waited for paperwork on our new lease, he showed us around the dealership. At no time during our visit did we feel any pressure or any of the usual salesmanship...
Google+ Review
- October 02, 2018
Google+ Review
- September 24, 2018
CarGurus Review
- September 20, 2018
Honest and forthright in our communications.
Google+ Review
- September 20, 2018
Left by Shannon E.
Drew Polenchar and his team (Whitney especially) are amazing, I recommend anyone in the market to shop no farther than Rusnak Maserati!
Google+ Review
- September 18, 2018
Left by Francisco C.
Google+ Review
- September 14, 2018
Left by Cyrus K.
Google+ Review
- September 05, 2018
Fantastic 2x customer. V is a rock star. Sonny did great on delivery!
Yelp Review
- August 27, 2018
Andrew at Rusnak Maserati of Pasadena service department, sure knows the meaning of great customer service! He goes above and beyond, making sure my experience is pleasant. Andrew takes into consideration of how sensitive my time is, arranged a loaner car with seamless process and assures my car is...
Edmunds.com - Service Review
- August 22, 2018
Raffe and Courtney at the Rusnak Maserati of Pasadena service department have been managing my 2010 Quattroporte for years and always deliver 5 Star Service. They are great communicators, and manage client expectations well, which I find inspires confidence.
Google+ Review
- August 04, 2018
Left by Walter L.
CarGurus Review
- August 04, 2018
grate customer service
Google+ Review
- July 27, 2018
Google+ Review
- July 26, 2018
Left by Joyce M.
Andrew is the BEST! He's always taking good care of me and my Maz!
Google+ Review
- July 15, 2018
Left by Victor P.
Google+ Review
- July 13, 2018
Google+ Review
- July 02, 2018
Yelp Review
- June 30, 2018
We recently purchased a slightly used 2015 Infinity Q70L (19k miles) from Whitney & Omega. We usually do not buy used from a dealer, but this car was on consignment and was almost exactly what we were looking for. After the purchase I noticed that there was a tracking issue on the freeway, and...
Google+ Review
- June 26, 2018
My experience at rusnak Maserati of Pasadena was great. I am very happy with my Maserati that I am now leasing. They have some excellent lease specials available that are very reasonably priced. If you have ever thought of owning and/or leasing a Maserati now is your chance! If you're in the...
Google+ Review
- June 14, 2018
Google+ Review
- June 05, 2018
Yelp Review
- June 01, 2018
UPDATE: I drove the ZR1 Corvette down on Saturday 5 hours and arrived and at the dealership before it opened and was greeted by Chris and showed him my ZR1 Corvette which he loved and was happy to see a great trade in car. Sasha was looking at it to drive or buy who say he owed a stingray but...
CarGurus Review
- May 22, 2018
Left by Eric K.
Great experience
Google+ Review
- May 16, 2018
Left by Patrick C.
Google+ Review
- May 09, 2018
CarGurus Review
- May 05, 2018
Great shopping experience at Alfa Rusnak of Pasadena for my 4C. Wonderful and friendly staff. If you are shopping for an Alfa, you must stop by and chat...
CarGurus Review
- May 05, 2018
Great shopping experience at Alfa Rusnak of Pasadena for my 4C. Wonderful and friendly staff. If you are shopping for an Alfa, you must stop by and chat ...
CarGurus Review
- April 26, 2018
Edmunds.com - Service Review
- April 22, 2018
Troubleshooting a drivetrain noise took several visits, but I was provided a courtesy loaner car each time at no cost. Malfunction was traced to a driveshaft component which was replaced, and my Maserati GT drives perfectly now. Thanks!
CarGurus Review
- April 18, 2018
Fast response
Yelp Review
- April 18, 2018
I just did service my maserati. It was maintenance for every 12000 miles. Andrew lascano , tge service manager was helping me . I highly recommend him to you. Very satisfied.
CarGurus Review
- April 06, 2018
Yelp Review
- March 27, 2018
Feel compelled to write Andrew another stellar review. As stated previously, the dealership I purchased the car from abruptly closed and all of a sudden my maintenance light came on only 6 months in and with only 2500 miles! Gave andrew a ring and stated I may need the light to be reset because...
Google+ Review
- March 26, 2018
Google+ Review
- March 01, 2018
Left by Muchun N.
Google+ Review
- February 24, 2018
Left by Allen G.
Rusnak Maserati Service went above and beyond in taking care of my Quattroporte. The team is professional, caring and well training!
Google+ Review
- February 22, 2018
Left by Bernard M.
Great attention to detail and quality service. Excellent customer service and very accommodating.
Google+ Review
- February 15, 2018
Left by Lawrence K.
Andrew from Maserati Service is awesome!
Edmunds.com - Service Review
- February 14, 2018
Raffle was very cordial in helping me get my Maserati serviced. I sat and chatted with him for awhile. The waiting room was comfortable and coffee was very good. I will be returning for any service and repairs my car needs. Thank you Rusnak of Pasadena.
Google+ Review
- February 10, 2018
Left by Tom H.
Google+ Review
- February 01, 2018
Yelp Review
- January 26, 2018
While this dealer specializes in high-end cars, I bought a beautiful Maserati. I dealt with Brittany and she was easy to work with and negotiated a fair price for the car quickly and without drama. This is my third vehicle purchased at Rusnak Maserati.Highly Recommend!!!
Google+ Review
- January 23, 2018
Google+ Review
- January 17, 2018
Left by Godfrey T.
Yelp Review
- January 05, 2018
This review is for the service center and in particular, Andrew. I originally bought my car from Rusnak south bay which unexpectedly closed down recently. I had an issue with my sun visor that was defective and luckily when I called Rusnak Pasadena, I got on the phone with Andrew and he was able to...
Google+ Review
- January 03, 2018
Google+ Review
- December 30, 2017
Yelp Review
- December 23, 2017
The Rusnak crew feels like family to us. We just bought our second car from here. Everyone from the secretary to the GM has made us feel right at home. Our sales lady Whitney is so down to earth. Omega, her manager, is just as laid back as she is and fair with pricing. Keti in financing is super...
Edmunds.com - Service Review
- December 20, 2017
Great job finding a problem no one else could find
Yelp Review
- December 18, 2017
Andrew is exceptionally efficient and Victoria Rusnak would be thrilled with the brand cohesion and representation at this location I wish I could give them ten more stars
CarGurus Review
- December 15, 2017
Very happy with responses! Thanks!
Yelp Review
- December 08, 2017
If you have any car issues go see Andrew in the Service Department! He helped me with all of my concerns on my Maserati. He was quick and helpful and we will only be returning to him with any issues!
Yelp Review
- December 06, 2017
Since I've got my Maserati Levante I have been taking my car to Rusnak Maserati of Pasadena. I have nothing but great things to say about this service center. Best customer service and always on top of their work. Andrew has been my service advisor since day one. He is an excellent service advisor...
Yelp Review
- November 30, 2017
I've been going to this Dearlership since they moved from the old one.. my experience there has been a great deal to me, and the reason being is they got great customer service and their very respectful and courteous.. I got to hand it to Andrew, he's a great service advisor and I think Rusnak needs...
Google+ Review
- November 24, 2017
Google+ Review
- November 24, 2017
Left by Natasha M.
My Alfa Romeo was due for its first service. My Advisor Andrew was efficient and kept me abreast of what needed to be done in a timely manner. We recently moved from VA where I purchased my car. Next time I am in the market for a car I will be purchasing it from Rusnak. Excellent service!
Google+ Review
- November 24, 2017
Left by Jack H.
Raffe was very friendly and helpful, one of the best service department experience I have had!
Yelp Review
- November 21, 2017
My service advisor Andrew is the best ever. He has always taken care of me and my family every time we needed help with our vehicle. He is superb and has never failed. We are so blessed to have such a great advisor with 5 star service. He know exactly what to do and when to do it. He even came to...
Yelp Review
- November 16, 2017
Service respond so fast, I prefer come to Pasadena Resnick instead of Beverly Hills .Andrew is the one I highly recommended you to call him. Great service!! I wouldn't have my Maserati services anywhere else!
Yelp Review
- November 07, 2017
i recently had my Maserati serviced here at Rusnak Pasadena and I had such a overall great expeirence my dealership is actually Beverly Hills but I would much rather more drive the further distance to come see Andrew at Rusnak. He made me feel so comfortable made everything on my vehicle a lot...
Google+ Review
- October 28, 2017
Google+ Review
- October 26, 2017
Yelp Review
- October 24, 2017
What a great experience. Andrew made sure all issues were takes care of and service was performed quickly. Best service ever.
Google+ Review
- October 07, 2017
Google+ Review
- September 25, 2017
Left by Anahid M.
Google+ Review
- September 22, 2017
Left by Alex Z.
New service facility is very organized, roomy and professionally managed.
Edmunds.com - Service Review
- September 02, 2017
Andrew Lascano is an excellent service representative. He is courteous and a pleasure to work with. He makes sure everything we discussed about the car is taken care of and let's me know the time it will entail. I'm grateful that Maerati has such an excellent trustworthy individual in its company.
Yelp Review
- August 22, 2017
bought an amazing Alfa Giulia from the Alfa team (Brian and Brittany).Brittany was a joy to work with.
Yelp Review
- August 16, 2017
I was skeptical about going to a big name dealership, but Brittany at Alfa Romeo/Maserati was amazing. Was very knowledgeable about the cars. She was extremely responsive to my questions and made the car buying experience not a pain, but a pleasure. She really took the time to help me select a car...
Yelp Review
- August 15, 2017
Clinton was the best salesman we ever met. He got us to pay cash after 4 hours in there. Amazing man! Please give this man a bonus!
Edmunds.com - Sales Review
- August 02, 2017
From my initial contact via the phone until I drove off, everything was smooth and easy. I flee in from out of town to get my car as they had exactly what I wanted in stock. The salesperson picked me up at the airport and we quickly finalized the sale. I feel I also got a very good price on my car....
Edmunds.com - Service Review
- July 22, 2017
I brought my Maserati, Ghibli in for a recall on the seat wiring harness. I was helped by Raffe Chamoun. He told me that it would take about an hour. I went into the waiting room and got myself a cup of coffee and sat down in one of the comfortable chairs. My car was ready and cleaned in the time...
Google+ Review
- July 06, 2017
Edmunds.com - Sales Review
- June 20, 2017
Thank you to Clinton for making this experience beyond amazing. He was wonderful and very professional. My past 3 experiences were disaster with Ruznak and Clinton made it happen for me to go back and get another car from Ruznak. So thank you and he was amazing along with the new Maserati general...
Yelp Review
- May 23, 2017
Long over due review! I use to go through Larry when it came to getting the Bentley serviced but Larry has left this dealership. Andrew has since taken over his position and he is doing great! I had to take the car in for part replacement and got the car back the same day. A week after I had to take...
Yelp Review
- May 12, 2017
I needed some help with some parts prices on quite a few Bentley parts. I had contacted another dealer & they implied that it was too much trouble. I called & spoke with Chad in the parts department. He was so helpful! He told me that it would take a little bit, but he would get me what I needed. He...
Yelp Review
- April 29, 2017
Love coming in the new service department for my Maserati i would highly recommend not just this place recommend Raffe and this place together he makes it worth it. This is my 2nd Maserati and working with this dealer.
Yelp Review
- April 29, 2017
I would like to say this was my 2nd time in for service in the past year Raffe C hands down best service advisorthat I have worked with. Raffe makes service fun and not painful. See you on my next service Raffe . Thank you
Yelp Review
- April 25, 2017
What started as a not so great morning was turned around when melody handled my tire issue without an appointment and a big smile. In and out in an hour and she even offered me a free car wash. Great service.
Edmunds.com - Service Review
- April 21, 2017
Andrew and Christian were extremely thorough and committed to ensuring I was satisfied with my experience! Thank you!
Google+ Review
- April 16, 2017
Yelp Review
- April 16, 2017
The highest quality service and the best product. I am so impressed by the knowledgeable staff and incredible service. They truly treat you like family at Rusnak.
Google+ Review
- March 17, 2017
Yelp Review
- March 10, 2017
Courtney, Raffe, and Christy always deliver on time for me. Congratulations to the Rusnak team on the new service area, it's fantastic and was long overdue.
Yelp Review
- February 20, 2017
Raffe in Maserati Service is the best! Recently got my 2017' Maserati which had a few problems but Raffe made sure it was all taken care of!
Google+ Review
- February 16, 2017
Google+ Review
- February 16, 2017
Yelp Review
- February 14, 2017
Raffi it's an amazing Guy. Knows what he is doing an a fair guy.great customer service.
Google+ Review
- February 06, 2017
Facebook Review
- January 27, 2017
Facebook Review
- January 26, 2017
Duane helped me out and was very professional and informative. I would definitely recommend him if you are in the market for luxury.
Yelp Review
- January 13, 2017
Raffe was great. Got me in the next morning and got me out the same day. Thanks for the great service.
DealerRater Review
- January 03, 2017
I did a nice work with Rusnak Maserati of Pasadena, which is a great dealer. Darren is a friendly seller, and he helped me a lot.
Yelp Review
- December 23, 2016
Deron and Drew did a great job. I am from the SF area and we brokered a great deal and even provided me a credit to fly down to pick up the car. It was shiny and ready to go. The attn to detail was great and I cannot express my thanks to the Rusnak team for being so friendly and focused. Just love...
Facebook Review
- December 20, 2016
Duane was simply wonderful. He went above and beyond to make it happen for us.
Facebook Review
- December 10, 2016
Left by Denis L.
Raffe has been amazing once more, spending a lot of time and energy to find out the obscure causes making my dear Cambio Corsa acting weird. I am very grateful.
Yelp Review
- December 07, 2016
Brought my wife's car in for brakes without an appointment. Service handled it quickly and the bill came out to under the estimate. I will definitely be back. These guys are efficient and honest.
Google+ Review
- December 04, 2016
Left by Shen C.
Google+ Review
- December 03, 2016
Left by Rickey F.
Facebook Review
- December 02, 2016
We leased a Maserati ghibli 2017 and Gene Miu who was the sales manager gave us a really great deal. She got us the car we wanted and even delivered it to our doorstep the next day. She was very helpful explaining how the car works(the car has so much new technology inside is almost crazy). Will...
Google+ Review
- December 01, 2016
Left by Jack H.
Raffe was very friendly, walk me though all the detail, and was very knowledgeable about all Maserati models. This is definitely the place to go for Maserati service.
Yelp Review
- November 23, 2016
Had my Ghibli in for scheduled maintenance. Raffi is and always has been the best! He is very friendly, helpful and professional. Makes bringing in my car actually enjoyable!
Facebook Review
- November 13, 2016
Me parece lo mximo es algo fuera de serie la calidad en cuatro ruedas
Google+ Review
- November 09, 2016
Left by George A.
Google+ Review
- October 17, 2016
Left by Jaclyn Z.
Google+ Review
- October 13, 2016
Left by Robert K.
Excellent service!
Google+ Review
- October 09, 2016
Classy!
Google+ Review
- October 08, 2016
Classy!
Google+ Review
- October 07, 2016
Left by Andre P.
Great quick service. Shuttle ride available to nearby locations. Rental car shop located on premises. Raffy was a fantastic service rep.
Facebook Review
- October 01, 2016
Google+ Review
- September 29, 2016
Effortless process , professional and friendly staff, and very fast service as well! Could not be more pleased with Rusnak.
Edmunds.com - Sales Review
- September 28, 2016
Simply the best!Rusnak translates to Class at its best! My sales person Duane could not have been more efficient, courteous , and accommodating. Ditto for the finance manager James.
Google+ Review
- September 27, 2016
Great quick service. Shuttle ride available to nearby locations. Rental car shop located on premises. Raffy was a fantastic service rep.
Facebook Review
- September 27, 2016
Google+ Review
- September 15, 2016
Left by Payal S.
CarGurus Review
- September 10, 2016
Great service. They contacted me same day.
Edmunds.com - Sales Review
- September 06, 2016
Simply the best!Rusnak translates to Class at its best! My sales person Duane could not have been more efficient, courteous , and accommodating. Ditto for the finance manager James.
Google+ Review
- September 01, 2016
CarGurus Review
- August 18, 2016
Excellent communication
DealerRater Review
- June 17, 2016
I recently took my wife's Ghibli in for routine service. I was kind of dreading bringing the car in the Rusnak Maserati because past experiences there have been horrible. This time things were quite different. The service rep Raffe was professional and courteous. He promised the car back same...
DealerRater Review
- May 05, 2016
I was treated professionally throughout the entire process from initial introductions to driving off of the lot with my Ghibli. The negotiation process was handled without stress and undue pressure as I traded in my old vehicle and acquired my new Masarati. I was particularly pleased with finding...
DealerRater Review
- April 25, 2016
He set an appointment, no waiting when we arrived, researched the part availability, provided a loaner car and delivered the Gran Turismo washed and repaired when he promised. It doesn't get better than that. We are very lucky to have Raffy.
DealerRater Review
- December 09, 2015
From getting my Ghibli to having it serviced, Rusnak Maserati, hands down provides the best customer service. The service department accommodated me immediately and had me back on the road after routine maintenance in less than 2 hours! Thank you Raffi!
DealerRater Review
- July 18, 2015
Everyone at Maserati was professional, courteous and made this an wonderful buying experience. Danika was simply amazing! She was knowledgeable, kind and I felt that she truly had my best interests at heart. Emory White