The team I worked with at Mercedes Benz of Owings Milll, MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team is knowledgeable and very professional. Special recognition and appreciation to Mr. Elliott...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

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Andy is very personable which goes a long way for me. My experience was nothing short of professional, efficient and honestly enjoyable. This is my second time purchasing here and next time I purchase I’ll be asking for Andy

Dealer Replied: Hi, thank you so much for your feedback! Andy will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an outstanding experience with both the sales representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expectations. Mr. Bourne went over and above the call of duty — even coming in on his day off to ensure...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Elliott Bourne III, is a top professional. My wife and I purchased three Mercedes -Benz from Elliott, he is truly the best salesperson. He is knowledgeable, and attentive to all details. Elliott is extremely exceptional in what he does to please his customers.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Thank you to Dennis Epps! Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the product, personable, and professional at every step of the process. Big shot out to the entire Owings Mills team from the GM...

Dealer Replied: Hello Lisa, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This is my second time buying a car, I will say this experience was faster, better, and more enjoyable than my first car buying experience. Mr. Dennis is very knowledgeable about not only Mercedes, but he has an extensive knowledge about cars in general. I was able to purchase my car within 2 1/2...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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This is my first Mercedes purchase. Dennis took the time to explain to me the various models and which one would suit my needs. He is very professional and attentive to the small details which made the purchase go forward without any concerns. I am looking forward to working with Dennis when I...

Dealer Replied: Hi Karen, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!

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I advise Stephanie Smith. Very professional. She listens and gets the car ready to be safe on the road.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Lovely dealership! Nice service folks. Andy was great. Everybody treated me so nice! I didn’t expect to buy a car but it worked out so well.

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you have a great day!

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I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...

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He's exceptional at what he does, he’s the biggest reason I keep coming back to shop here.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Murphy Tederick very helpful l, got my service done with a loaner, in and out with ease!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Friendnly,professional, supportive,reputable,clean environment,exceptional service,dedicated,very helpful, knowledgeable about their vehicles

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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I find the atmosphere and environment at MBC to be consistently professional, the people always friendly, helpful, and service-oriented, and the attention to my automobile needs to be unmatched. Dennis Epps, in particular, is confident in, and enthusiastic and extremely knowledgeable about his...

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Stephanie Smith is an awesome service advisor. She took care of my car issue and very patient in explaining the issue.

Dealer Replied: Hi Nirosha, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I’ve been a customer of Dennis Epps since 2022, and every experience with him has been outstanding. Most recently, he helped me purchase another vehicle, and as always, the process was smooth, professional, and enjoyable. Dennis is knowledgeable, attentive, and genuinely committed to finding the...

Dealer Replied: Hi Efrain, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mercedes-Benz of Owings Mills worked with me for over a year. They were patient they weren’t pushy they more than satisfied my demands. I would return to them again and again. Eliott and the general manager were both very professional, very knowledgeable, and very accommodating.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I've had the pleasure of knowing John for over 22 years, and it's not just about the six Mercedes-Benz vehicles he's helped me with – it's about the incredible friendship we've developed. John's exceptional knowledge, education, and expertise in the automotive world are just the beginning. What...

Dealer Replied: Hello Mel, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This is my second purchase from Mercedes Benz of Owings Mills, coordinated by Elliott Bourne. In both instances, his devotion to customer satisfaction, beyond the purchase, has been exceptional. Because of my confidence in his steady and dependable customer relationship, I have recommended friends...

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

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I just purchased my third Mercedes from this dealership. There simply is no better Mercedes dealership for sales or service. The "icing on the cake" however, is Dennis Epps. Not only does he know more about the cars he sells than anyone, but he is able to put himself into the buyer's shoes and...

Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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Elliot is the best sales rep EVER!! His helpfulness and professionalism is unmatched!! He made the process of replacing my totaled vehicle super easy and stress-free. He listened to my request and found the perfect vehicle for me and my daughter. I can’t thank Elliot enough for all he’s done. ...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I want to thank Elliott for making my car leasing experience incredibly easy and efficient. From the first moment I reached out until the moment I drove away in my new car, Elliott went out of his way to make me feel like a valued customer. He worked diligently to make sure I was getting the best...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Elliott is a true professional who genuinely cares about his customers. From the moment I walked in, he made sure I felt comfortable and informed throughout the entire car-buying process. He paid close attention to every detail, patiently answering all my questions and making sure I understood my...

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Highly recommend Tim Deinlein, he worked patiently with me throughout the whole process and was able to answer everything for me. He was never pushy and always communicating with me to provide updates. It was very enjoyable working with Tim and I highly recommend him!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I don't usually visit the dealership for repairs on account of pricing anxiety. Stephanie did an amazing job of getting my car set up for service and scheduling a follow up plan and making sure I knew my car was getting the care it needed. The whole process felt very organized and attentive. Will be...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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I want to thank Lori Ludwig for accommodating my unscheduled visit today. The dealership has an open position that I am interested in, but I am not one to wait around for emails or hope for a phone call. I have spent all of my life betting on me. If the opportunity is within travel distance, I will...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Patricia Dasari was a very good service provider highly recommended!! Everyone at this facility was professional and polite. Overall happy and satisfied with the services provided.

Dealer Replied: Hi Vincent, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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