Cars.com Review
- September 07, 2025
The team I worked with at Mercedes Benz of Owings Milll, MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team is knowledgeable and very professional. Special recognition and appreciation to Mr. Elliott...
Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.
Cars.com Review
- September 05, 2025
Andy is very personable which goes a long way for me. My experience was nothing short of professional, efficient and honestly enjoyable. This is my second time purchasing here and next time I purchase I’ll be asking for Andy
Dealer Replied: Hi, thank you so much for your feedback! Andy will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- September 04, 2025
I had an outstanding experience with both the sales representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expectations. Mr. Bourne went over and above the call of duty — even coming in on his day off to ensure...
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- August 31, 2025
Elliott Bourne III, is a top professional. My wife and I purchased three Mercedes -Benz from Elliott, he is truly the best salesperson. He is knowledgeable, and attentive to all details. Elliott is extremely exceptional in what he does to please his customers.
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- August 30, 2025
Thank you to Dennis Epps! Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the product, personable, and professional at every step of the process. Big shot out to the entire Owings Mills team from the GM...
Dealer Replied: Hello Lisa, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- August 27, 2025
This is my second time buying a car, I will say this experience was faster, better, and more enjoyable than my first car buying experience. Mr. Dennis is very knowledgeable about not only Mercedes, but he has an extensive knowledge about cars in general. I was able to purchase my car within 2 1/2...
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- August 25, 2025
This is my first Mercedes purchase. Dennis took the time to explain to me the various models and which one would suit my needs. He is very professional and attentive to the small details which made the purchase go forward without any concerns. I am looking forward to working with Dennis when I...
Dealer Replied: Hi Karen, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!
Cars.com Review
- August 22, 2025
I advise Stephanie Smith. Very professional. She listens and gets the car ready to be safe on the road.
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- August 19, 2025
Lovely dealership! Nice service folks. Andy was great. Everybody treated me so nice! I didn’t expect to buy a car but it worked out so well.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you have a great day!
Cars.com Review
- August 18, 2025
I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- August 18, 2025
I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...
Cars.com Review
- August 18, 2025
He's exceptional at what he does, he’s the biggest reason I keep coming back to shop here.
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- August 18, 2025
I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- August 18, 2025
I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- August 18, 2025
I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- August 18, 2025
I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- August 18, 2025
I’ve called Owings Mills home for the past five years, and during that time I’ve owned three Benz vehicles—two of which I purchased with the help of Dennis. His warmth, kindness, and deep knowledge have always stood out. When it was time to upgrade, I knew exactly who to call. Dennis is exceptional...
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- August 04, 2025
Murphy Tederick very helpful l, got my service done with a loaner, in and out with ease!
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Cars.com Review
- August 04, 2025
Friendnly,professional, supportive,reputable,clean environment,exceptional service,dedicated,very helpful, knowledgeable about their vehicles
Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Cars.com Review
- July 31, 2025
I find the atmosphere and environment at MBC to be consistently professional, the people always friendly, helpful, and service-oriented, and the attention to my automobile needs to be unmatched. Dennis Epps, in particular, is confident in, and enthusiastic and extremely knowledgeable about his...
Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- July 26, 2025
Stephanie Smith is an awesome service advisor. She took care of my car issue and very patient in explaining the issue.
Dealer Replied: Hi Nirosha, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- July 26, 2025
I’ve been a customer of Dennis Epps since 2022, and every experience with him has been outstanding. Most recently, he helped me purchase another vehicle, and as always, the process was smooth, professional, and enjoyable. Dennis is knowledgeable, attentive, and genuinely committed to finding the...
Dealer Replied: Hi Efrain, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- July 26, 2025
Mercedes-Benz of Owings Mills worked with me for over a year. They were patient they weren’t pushy they more than satisfied my demands. I would return to them again and again. Eliott and the general manager were both very professional, very knowledgeable, and very accommodating.
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- July 25, 2025
I've had the pleasure of knowing John for over 22 years, and it's not just about the six Mercedes-Benz vehicles he's helped me with – it's about the incredible friendship we've developed. John's exceptional knowledge, education, and expertise in the automotive world are just the beginning. What...
Dealer Replied: Hello Mel, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- July 22, 2025
This is my second purchase from Mercedes Benz of Owings Mills, coordinated by Elliott Bourne. In both instances, his devotion to customer satisfaction, beyond the purchase, has been exceptional. Because of my confidence in his steady and dependable customer relationship, I have recommended friends...
Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!
Cars.com Review
- July 15, 2025
I just purchased my third Mercedes from this dealership. There simply is no better Mercedes dealership for sales or service. The "icing on the cake" however, is Dennis Epps. Not only does he know more about the cars he sells than anyone, but he is able to put himself into the buyer's shoes and...
Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- July 12, 2025
Elliot is the best sales rep EVER!! His helpfulness and professionalism is unmatched!! He made the process of replacing my totaled vehicle super easy and stress-free. He listened to my request and found the perfect vehicle for me and my daughter. I can’t thank Elliot enough for all he’s done. ...
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- July 12, 2025
I want to thank Elliott for making my car leasing experience incredibly easy and efficient. From the first moment I reached out until the moment I drove away in my new car, Elliott went out of his way to make me feel like a valued customer. He worked diligently to make sure I was getting the best...
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- July 11, 2025
Elliott is a true professional who genuinely cares about his customers. From the moment I walked in, he made sure I felt comfortable and informed throughout the entire car-buying process. He paid close attention to every detail, patiently answering all my questions and making sure I understood my...
Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- July 10, 2025
Highly recommend Tim Deinlein, he worked patiently with me throughout the whole process and was able to answer everything for me. He was never pushy and always communicating with me to provide updates. It was very enjoyable working with Tim and I highly recommend him!
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- July 10, 2025
I don't usually visit the dealership for repairs on account of pricing anxiety. Stephanie did an amazing job of getting my car set up for service and scheduling a follow up plan and making sure I knew my car was getting the care it needed. The whole process felt very organized and attentive. Will be...
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- July 07, 2025
I want to thank Lori Ludwig for accommodating my unscheduled visit today. The dealership has an open position that I am interested in, but I am not one to wait around for emails or hope for a phone call. I have spent all of my life betting on me. If the opportunity is within travel distance, I will...
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- July 07, 2025
Patricia Dasari was a very good service provider highly recommended!! Everyone at this facility was professional and polite. Overall happy and satisfied with the services provided.
Dealer Replied: Hi Vincent, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Cars.com Review
- July 03, 2025
Stellar experience. Everyone is exceptionally nice and very knowledgeable about Mercedes! Would highly recommend. Elliott went above and beyond!
Dealer Replied: Johnna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!
Cars.com Review
- July 02, 2025
I had a great experience at Mercedes Benz of Owings Mill. The entire team (especially Dennis) made the car-buying process smooth and stress-free from start to finish. Everyone was professional, welcoming, and respectful of my time. They worked efficiently while still making sure I was comfortable...
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- July 02, 2025
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Dealer Replied: Hi, thanks for your review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- June 30, 2025
Andy eas very helpful and patient throughout this entire process and was the very best. I am so happy
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- June 23, 2025
This is my 3rd family purchase from Mercedes in Owings Mills! Elliott Bourne is the best! I was on the verge of going with another vehicle make, but Elliott played a huge role in keeping my loyalty to Mercedes Benz. Thank you Elliott, Kolo, and Courtney for another smooth transaction! I love my new...
Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!
Cars.com Review
- June 21, 2025
Excellent dealership, Excellent business management and Excellent customer service and support as well car service
Consumer Replied: Thanks again for the outstanding customer service and professionalism of your staff and dealership. Mr & Mrs. Michael James & Terry Harris
Cars.com Review
- June 20, 2025
If I could zero stars I would. Horrible experience with Andy Ji. After harassing me to come out for a test drive, the car was not ready to go, Andy did not know how to operate it, he abruptly walked away to use the bathroom in the middle of a conversation and magically the car sold minutes after my...
Dealer Replied: MultiBMW, We sincerely regret that your recent experience with us did not meet your expectations. Your feedback is important, and we take it seriously. We understand your frustration with the outcome, especially after traveling to visit us. Based on our records, Andy had communicated with you over several days prior to your visit and shared that the vehicle was priced competitively, with limited room for negotiation, due to strong interest from multiple customers. That information was conveyed clearly and documented. Out of respect for your time and interest, we held off another serious buyer to give you the first opportunity to purchase the vehicle. You made an offer well below the asking price, which we declined. We did, however, counter with a $300 discount in good faith. After you chose not to proceed, you later texted Andy offering to buy the car for less than our discounted price, which we also respectfully declined. At that point, we honored our commitment to the next customer, who promptly came in and purchased the vehicle at the listed price. Once the transaction was completed, our manager Tony personally called to inform you, and he also listened to and acknowledged your concerns. Regarding the other aspects of your visit, such as the timing of vehicle readiness and the perceived lack of professionalism, we take full responsibility for any part of your experience that felt disjointed or unwelcoming. We are actively reviewing those details internally to ensure they are not repeated. While we understand this experience was disappointing, our team did act with transparency and fairness throughout the process. We’re truly sorry it ended in frustration and hope this helps clarify the sequence of events. If you would like to discuss this further, please feel free to reach out to our General Manager, Jonathan Logue. He can be reached at 410.559.5512 or lonathan.logue@mileone.com. We wish you all the best in your continued vehicle search and appreciate you considering us.
Cars.com Review
- June 19, 2025
It I could zero stars I would. Horrible experience with Andy Ji. After harassing me to come out for a test drive, the car was not ready to go, Andy did not know how to operate it, he abruptly walked away to use the bathroom in the middle of a conversation and magically the car sold minutes after my...
Dealer Replied: RR, We sincerely regret that your recent experience with us did not meet your expectations. Your feedback is important, and we take it seriously. We understand your frustration with the outcome, especially after traveling to visit us. Based on our records, Andy had communicated with you over several days prior to your visit and shared that the vehicle was priced competitively, with limited room for negotiation, due to strong interest from multiple customers. That information was conveyed clearly and documented. Out of respect for your time and interest, we held off another serious buyer to give you the first opportunity to purchase the vehicle. You made an offer well below the asking price, which we declined. We did, however, counter with a $300 discount in good faith. After you chose not to proceed, you later texted Andy offering to buy the car for less than our discounted price, which we also respectfully declined. At that point, we honored our commitment to the next customer, who promptly came in and purchased the vehicle at the listed price. Once the transaction was completed, our manager Tony personally called to inform you, and he also listened to and acknowledged your concerns. Regarding the other aspects of your visit, such as the timing of vehicle readiness and the perceived lack of professionalism, we take full responsibility for any part of your experience that felt disjointed or unwelcoming. We are actively reviewing those details internally to ensure they are not repeated. While we understand this experience was disappointing, our team did act with transparency and fairness throughout the process. We’re truly sorry it ended in frustration and hope this helps clarify the sequence of events. If you would like to discuss this further, please feel free to reach out to our General Manager, Jonathan Logue. He can be reached at 410.559.5512 or lonathan.logue@mileone.com. We wish you all the best in your continued vehicle search and appreciate you considering us.
Cars.com Review
- June 16, 2025
Andy was extremely helpful! I was navigating dealing with monthly payments that were far overpriced and heavily doubtful of how he may have been of assistance. Fortunately, Andy did the best that he could, and maintain a professional and welcoming tone throughout the entirety of the process. Andy is...
Dealer Replied: Hi Destiny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- June 09, 2025
I had a very pleasant buying experience with Elliott Bourne. He even stopped by my house a few days after the purchase to install the license plates.
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Cars.com Review
- June 04, 2025
My customer experience was phenomenal with Mr. Elliott Bourne,III, Mr. Kolo, and Ms. Courtney
Dealer Replied: Hello Kim, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Cars.com Review
- June 02, 2025
This is my third Mercedes from R&H Mercedes. Dennis Epps and His Team made my purchase seamless. Top Notch!
Dealer Replied: Hello Vic, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- May 30, 2025
Greatest customer service, attentive, caring and always willing to help. Andy made the experience of buying a car as easy as buying a coffee. Very welcoming person and funny. He deserves a raise for sure!!!!
Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- May 28, 2025
When I first came to Mercedes-Benz I knew nothing of the brand. Tony took the time to explain why a Mercedes is the best option. Dennis was incredibly helpful but also committed to ensuring that the car buying experience was as seamless and stress-free as possible.
Dealer Replied: Congratulations on your new vehicle, Carol! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Cars.com Review
- May 23, 2025
Stephanie Smith was my contact person.She was very personable,courteous and respectful of me as a longtime customer of Mile one.She made the experience very pleasurable.
Dealer Replied: Hello Kevin, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!
Cars.com Review
- May 21, 2025
Excellent service. Friendly, efficient and effective. Service representative Sean Bonner was very knowledgeable and quite helpful. Scheduling and obtaining a loaner was easy. Work was done well and on time, even though it was necessary to order parts.
Dealer Replied: Hi Jim, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Cars.com Review
- May 17, 2025
They were awesome very polite, great job they give u what u want, I will tell anyone about mercedes-Benz of Owens Mills. Would return when I want to trade in and get another Mercedes. Special thanks to Mr Epps. ❤️
Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!
Cars.com Review
- May 13, 2025
Always a warm and family environment. Every one of my purchase experiences has been a great one. Much appreciation for Jason (mgr.), Robb (mgr.-fly guy), Kolo (finance) Stephanie (serv.) and of course my sales consultant Dennis.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- May 10, 2025
Stephanie Smith was a great advisor during my visit. She was helpful and I will see her again.
Dealer Replied: Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- May 04, 2025
It was a great shopping experience with Stephanie. She is very welcoming, patient and helpful. Highly recommend her!
Dealer Replied: Hi Lin, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- April 29, 2025
Andy was very friendly and never was pushy as some car dealers are. Answered all my questions. Great car buying experience. Well done Andy.
Dealer Replied: Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!
Cars.com Review
- April 25, 2025
Elliot was very patient and helpful throughout the entire process. I would definitely use his service again and I recommend to prospective clients.
Dealer Replied: Hi Tim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- April 08, 2025
Dennis was very personable and well versed in his business. This purchasing experience was one of the best I’ve had. I am now owner of a Mercedes which I always wanted heading into retirement.
Dealer Replied: Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!
Cars.com Review
- April 05, 2025
I was looking for a new car and wanted to upgrade from a Honda to a luxury vehicle. I entered Mercedes dealership and ended up purchasing my car from this dealership. Lucy Yun was the sales representative who assisted me and she was excellent. She understood what I was looking, was very patient...
Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Cars.com Review
- April 02, 2025
I first met Dennis Epps back in 2019 when I was living in WV. At that time I reached out to him in my effort to purchase an E 450. My initial impression of Dennis was that he is not your average car salesman. He was honest, straightforward, and very knowledgeable about the Mercedes brand. He found...
Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team at Mercedes-Benz of Owings Mills so helpful in purchasing your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- March 30, 2025
Outstanding service, truly goes beyond for his customers and made the whole experience enjoyable and smooth.
Dealer Replied: Hi Cho, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- March 26, 2025
I recently purchased a vehicle from this dealership and I couldn’t be happier with the experience. Kyle Weiman was incredibly knowledgeable, patient, and attentive throughout the entire process. They took the time to understand my needs, answered all my questions, and never pressured me into making...
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- March 25, 2025
Thank you for taking care of my vehicle. Nice working with Stephanie Smith. I will return.
Dealer Replied: Hello, thanks for your review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- March 24, 2025
My experience with Dylan was top-flight. He was professional, available, charming and a pleasure to work with
Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.
Cars.com Review
- March 24, 2025
Dylan thank you for making this possible and your great service. This is my 5th Mercedes Benz from Dylan I highly recommend him.
Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle.
Cars.com Review
- March 24, 2025
He really knows his job and not only that he understands his customers needs well. He has customer relationship skills that are so unique. He’s a great asset to the Mercedes-Benz family.
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- March 23, 2025
Andy is an amazing salesman, very knowledgeable, very professional and very personable and passionate about his job!
Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- March 16, 2025
Elliot was extremely knowledgeable, professional and accommodating. He made the purchase experience painless and easy. I’ll be sure to come back for all of my car purchases.
Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Cars.com Review
- March 15, 2025
Elliott is fantastic. He makes the process so smooth and seamless. This is the second car I’ve bought from Elliott and this won’t be the last.
Dealer Replied: April, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
Cars.com Review
- March 11, 2025
I had a fantastic experience working with Dennis Hepp went above and beyond to help me secure my ideal car and ensure its highest quality. He kept me well informed throughout the process, updating me on timing and the next steps. It was a pleasure collaborating with him, and I would highly recommend...
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- March 11, 2025
It was so pleasant working with Stephanie. She is very helpful and being very honest. She answered all my questions and truly cared about my concerns. She definitely will be my only Mercedes sales consultant. I recommend her to my friends.
Dealer Replied: Hi Michelle, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!