I took my vehicle in for inspection and repair due to regular mechanic shop closed for the holidays. The customer service was good however the repair cost was overpriced and very discouraging to believe the practices were truthful. My vehicle ran hot one day. Car sat but took vehicle in a few weeks...

Response from the owner Replied: Latrell, Thank you for bringing this to my attention. I would like the chance to speak with you about your experience with our Service Team regarding the price for repairs done on your vehicle. Please send me an email with your contact information so we may discuss this further. Best regards, Emily Doveremily@critz.comCustomer Relations Manager

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Aski was very helpful through the whole process and ensured a quick and painless experience

Response from the owner Replied: We're glad to hear that our team made your experience smooth here at Critz Mercedes-Benz of Savannah. Your satisfaction is important to us.

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I was helped by Lucien. Just a very personable guy, but also the best experience I have ever had buying a car. Went the extra mile in every way possible. A great car, and he gave us a great deal on it. Couldn't be happier.

Response from the owner Replied: We appreciate your feedback and are pleased you enjoyed the experience at Critz Mercedes-Benz of Savannah. Our team takes pride in providing great service. Hope you enjoy your new car.

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Great dealership with friendly, helpful and knowledgable staff.

Response from the owner Replied: Thank you for your positive feedback on our team. We're pleased to have been able to assist you at Critz Mercedes-Benz of Savannah.

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Aski worked with us really well and took care of us! Definitely recommend.

Response from the owner Replied: Critz Mercedes-Benz of Savannah appreciates your recommendation. Our team is glad to hear about your positive experience.

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My partner called today around 3pm to ask about replacing my tires. The rep over the phone gave extremely poor customer service and DID NOT KNOW WHAT TIRES WENT ON MY CAR (AMG). This frustrated/shocked my partner who is a very understanding rarely gets going--because--not only did the employee not...

Response from the owner Replied: Hello Karisma,Your feedback is very important to us here. I would like the chance to speak with you about your partner's recent experience with our Service Department regarding the level of customer service that you encountered when inquiring about replacing the tires on your vehicle. If you would kindly email me with your best contact details at a time that works best for you, it would be greatly appreciated.Thank you,Emily Doveremily@critz.comCustomer Relations Manager

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If you’re in the market for a Mercedes CPO look elsewhere. Do not provide any personal information for a purchase using the Critz website it’s a scam. After going through the buy website process I was misled by Beth and Lucian, I’m sharing this review so others can avoid what I experienced.

Response from the owner Replied: Hi Travis, I apologize for any frustration or inconvenience. Unfortunately, the vehicle you were interested in was also being looked at by another customer and ended up being purchased while you and Lucien were discussing a deal. I’m sorry this happened! We’d be happy to help you find another vehicle similar to the GLS you were interested in. Best,Emily Dover

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I am very happy with the help I got from the staff here especially Edmund. Every was patient and not pushy. I was able to get a car I really like and the payments worked for me. Would definitely recommend to anyone.

Response from the owner Replied: It's great to hear you had a positive experience with our team at Critz Mercedes-Benz of Savannah. We're pleased that everything worked out for your car purchase and appreciate the recommendation.

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I recently had the pleasure of purchasing a 2024 Mercedes C300 from Ctritz Mercedes and I cannot recommend them highly enough. Edmund, the salesman who assisted me, was incredibly friendly, eager to help, and extremely knowledgeable in his field. The dealership boasts a gorgeous inventory with...

Response from the owner Replied: Thank you for sharing your positive experience at Critz Mercedes-Benz of Savannah. It's great to hear our team made the process smooth and informative. Enjoy your new 2024 Mercedes-Benz C300!

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Edmund Eastick was a great person to do deal with for our new car! Down to earth professional, helped us get the best deal possible without any problems!

Response from the owner Replied: Critz Mercedes-Benz of Savannah is happy to hear our team helped you with your new car. We appreciate the kind words and continue to aim for a smooth experience like yours for all customers.

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I had an exceptional experience at Critz Inc. Mercedes-Benz of Savannah! A special thanks to Grace Jacobs, my car sales associate, who made the process of purchasing a luxury car incredibly smooth and enjoyable. Grace was attentive to my needs, highly knowledgeable about the brand, and very...

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My experience with Critz was 5 star. I purchased a AMG E53 on Nov 15th and thank you Aski Baker for making the experience seamless. Aski was very courteous and professional. He answered all my questions and made the whole experience easy. Thank you Tiffany for sending Aski my way.

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Best selection of Benz in our area.

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Zoe’ was nothing short of amazing! From start to finish she made the process of purchasing a vehicle seamless! She listened to what I wanted, what I didn’t, and got me into the perfect vehicle for me! Zoe’ is knowledgeable about the products. She didn’t force or rush anything. Definitely a 10/10!!!!

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Aski was amazing service. VIP all the way. Fast and easy.

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Mike Burnette, Jacqueline Reddish, and Mark Arnold were absolutely exceptional in the purchase of our 2024 GLS450. My mother’s closest childhood friend owns a conglomerate of new car dealerships, and the way the team at Critz Mercedes treated us—from a mere connect via the internet—was as though we...

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Edmund is the best! Thanks so much for taking care of me!

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Rude and unhelpful!! The worst dealership I’ve dealt with.

Response from the owner Replied: Joyce, I'm sorry to hear that your experience wasn't satisfactory. We'd like the opportunity to learn more, if you'd be willing to share details. Please reach out to me directly at emily@critz.com or 912-629-7031. Best, Emily Dover

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I found every single aspect of purchasing my car through Critz to be fast, positive, and built towards our relationship in the future. They are car people, enthusiasts who love what they do. There are not many dealers left who have a heartfelt small business style of service. You definitely get...

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Great experience, love my car so much and thank you Lucien and Jacquelyn, for helping me with the car.

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Purchased new car at Critz. Sandy and Jacquelyn were outstanding and did a great job with the purchase.

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Iggy, TJ, and Jillian assisted in my purchase a few months ago and were absolutely fantastic! After a poor experience with a salesman they each stepped in and got the process started and were 100% on point throughout. Highly recommend them and the dealership in general. Mistakes happen and they...

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Great experience, couldn't be better. Sandy and Jacquelyn were great! The entire Critz team is amazing. Thank you for a wonderful experience.

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Lucien Mcleod and the entire team were very gracious and helpful through the entire process. Lucien helped us figure out what we were looking for exactly, kept us informed while we waited for our car to be made, made picking up the car very easy and straight forward, and helped answer questions even...

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Response from the owner Replied: Thank you for your high rating of Critz Mercedes-Benz of Savannah. We appreciate your support and hope you have a wonderful day.

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Response from the owner Replied: Thank you for the 5-star rating. Critz Mercedes-Benz of Savannah appreciates your feedback.

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Me and my family stopped in unexpectedly to look for a car for my son. We were greeted by Grace the sales associate who took her time with us, to explained all our options. We just moved to the area, and were so pleased with her service. Even though we didn't buy a car, that left a great impression...

Response from the owner Replied: Thank you for sharing your experience with Grace at Critz Mercedes-Benz of Savannah. It's great to know that her service made a lasting impression on your family. We look forward to assisting you again when the time comes.

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Just purchased E300 my first Mercedes. From the time I called until the paper work signed. Aski went above and beyond for me. I definitely will be back and sending referrals.

Response from the owner Replied: Thank you for choosing Critz Mercedes-Benz of Savannah for your E300 purchase. We truly appreciate your referrals and look forward to future visits. Feel free to reach out anytime with any questions or needs.

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Great experience

Response from the owner Replied: Critz Mercedes-Benz of Savannah appreciates your feedback. Thank you for sharing.

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Response from the owner Replied: Thank you for your excellent rating! We hope to see you again soon at Critz Mercedes-Benz of Savannah.

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Always great serviceThanks Tiffany

Response from the owner Replied: Critz Mercedes-Benz of Savannah is very happy to hear that you continue having great service. Our team appreciates the recognition. Wishing you many excellent journeys ahead with your vehicle!

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I have brought at least two cars from Critz Mercedes and BMW for the past couple of years. I believe in buying local but doesn't seem like sales person Lucien feels the same way. I have taken my family to the dealership and talked with Mark the new Manager at Mercedes. when I first meet him was when...

Response from the owner Replied: Kelsey, Thank you for taking the time to share your feedback with us. I would like to speak with you about the level of communication you received from our Sales Team. Please send me an email with your best method of contact so we may discuss this further. Sincerely, Emily Doveremily@critz.comCustomer Relations Manager

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Can I rate a dealership that cannot do a simple thing as tag and title transferred to a different state it’s been 62 days and I still have not got my tag or title paperwork done. I don’t know if it’s a lack of communication or miscommunication, but it is poor customer service.

Response from the owner Replied: Mr. Thomas, I do apologize. We've had some staff changes in our tag and title department. It is poor customer service for tag and title to take this long. I shared your feedback with our General Manager and was informed that your paperwork is processed and your registration should have arrived Tuesday via FedEx. Please email me directly at emily@critz.com if you still need further assistance.

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I had an excellent experience at Critz Inc. Mercedes-Benz of Savannah! From the moment I walked in, the team made me feel welcome and well taken care of. The staff is professional, knowledgeable, and truly committed to delivering top-tier customer service.The entire process was smooth, from...

Response from the owner Replied: Thank you for sharing your wonderful experience at Critz Mercedez-Benz of Savannah. We are glad our team delivered the high level of service that met your expectations. Enjoy your new vehicle, and see you again when it's time for those future services!

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Absolutely amazing experience. They were very patient with me and extremely helpful with helping me get a new car after mine had been totaled.Grace was phenomenal, attentive, answered all my concerns and kept a great line of communication with me.

Response from the owner Replied: We're pleased to hear you had such a positive experience at Critz Mercedes-Benz of Savannah. Our team always strives to be helpful and attentive in every situation.

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Exceptional Experience at Critz Inc.!I recently purchased a 2023 Mercedes-Benz from Critz Inc., and the entire process was smooth and enjoyable. The team was knowledgeable, patient, and took the time to answer all of my questions, making me feel comfortable and confident with my decision. They...

Response from the owner Replied: At Critz Mercedes-Benz of Savannah, we're glad to hear your appreciation for our team and services. Our goal is always a smooth and transparent process for all customers. We wish you many enjoyable miles in your new 2023 Mercedez-Benz.

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Bought 2 batteries for my S550 they did not last 2 years and they were out of warranty ; the previous one last me 9 years ; Be aware of this dealer using defective batteries! And do not assist customers !

Response from the owner Replied: Hello Enrique, We thank you for sharing your review with us. Our goal is for every customer to have a positive experience and I would like the opportunity to discuss your feedback regarding two batteries that you purchased for your Mercedes-Benz S 550 with our Parts Team. Please contact me at your earliest convenience, if you would like to further discuss. Thank you,Emily Doveremily@critz.comCustomer Relations Manager

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My car has been in the shop over a week and the coms have been non existent. I leave messages on some voice mail. I send text. I was supposed to get a loaner- crickets- car said collision avoidance- they say it’s something else and will look at that after- I work in urgent care- hurricane or not- a...

Response from the owner Replied: Pam, Thank you for sharing your feedback with us. We are glad you and our Service Manager, John Howell, were able to connect and discuss these concerns. We look forward to seeing you today. Please feel free to reach back out to me if you need further assistance. Best,Emily Doveremily@critz.comCustomer Relations Manager

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Terrible service, save yourself the trouble and go to Hilton Head

Response from the owner Replied: Hello Jacqueline,Our top priority here is customer satisfaction. I would like the chance to speak with you about your experience with our staff regarding the level of customer service that you were provided with. If you would kindly email me your preferred contact information at your earliest convenience, it would be greatly appreciated.Thank you,Emily Doveremily@critz.comCustomer Relations Manager

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Lucien Mcleod is an awesome sales person! He is a man of his word, patient, helpful, and all around good person!!! The entire staff is extremely nice, friendly, and made the car buying experience less stressful! I made the deal, Thanks Lucien!

Response from the owner Replied: Great to hear you had such a positive experience with our team at Critz Mercedes-Benz of Savannah. We hope you're enjoying your new vehicle. Have a fantastic day!

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I took my Mercedes Benz to get the Control Arm fixed on it they kept my car for over two weeks and when they called me and told me it was ready for pick I went to get out and it was doing the same thing they never touched it the.car was sitting in the same spot all that time. When I asked for my...

Response from the owner Replied: Hello Samuel,Customer satisfaction is our utmost priority. I would appreciate the chance to discuss your recent interactions with our Service Team regarding the repair of your vehicle's control arm, the wait time you experienced, and the availability of the part replaced. Please email me your preferred contact information at your earliest convenience.Thank you,Emily Doveremily@critz.comCustomer Relations Manager

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Response from the owner Replied: Thank you for the high rating. We wish you all the best from Critz Mercedes-Benz of Savannah.

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I blame both BMW and Critz. BMW cars are now poorly made. many Recalls and drive train fault light on/ car does not go into park. BRAND NEW X5 2025!!!! waited days for an appointment-bring it home-next day same light comes on again and I have to take it back. No loaner cars available. Have to wait...

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0 stars if I could.I've called and left voicemails about a supercharger oil change and just maintenance...our c230 is leaking fuel.We have no where to go...love owning a Mercedes but Jesus finding a Mercedes place much less one to call you back

Response from the owner Replied: Hello,Please know that I take your feedback seriously and would appreciate the chance to speak with you about your overall experience with our Service Department. If you would, please send me your best method of contact so we can discuss this matter in greater detail.Sincerely,Emily Doveremily@critz.comCustomer Relations Manager

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Response from the owner Replied: Thank you for the high rating. We're happy to hear that your experience with Critz Mercedes-Benz of Savannah was positive. Wishing you all the best!

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Great service as always at Critz

Response from the owner Replied: We appreciate your feedback and are glad you enjoyed our service. Thank you for choosing Critz Mercedes-Benz of Savannah.

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Excellent and always excellent customer service with Ms. Tiffany Frost Smalls

Response from the owner Replied: Thank you for your kind words. Our team is dedicated to providing excellent service at Critz Mercedes-Benz of Savannah. We appreciate your feedback and wish you well.

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Cedric Walton went above and beyond to ensure our satisfaction.

Response from the owner Replied: Thanks for sharing. We're pleased our team could assist so effectively at Critz Mercedes-Benz of Savannah.

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Awesome service and professionalism!

Response from the owner Replied: Great to hear you had a positive experience with Critz Mercedes-Benz of Savannah.

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Always professional. David and his team continue to provide excellent service!

Response from the owner Replied: Thank you for recognizing our team at Critz Mercedes-Benz of Savannah. We're glad to hear about your positive service experience.

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Tiffanny is outstanding!!! She’s so knowledgeable patient attentive!!! Always a great experience when I visit

Response from the owner Replied: Critz Mercedes-Benz of Savannah is glad to hear you had a great experience with our team. Thank you for the kind words!

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Response from the owner Replied: Thank you for your rating. We wish you all the best from Critz Mercedes-Benz of Savannah.

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Response from the owner Replied: Thank you for the 5-star rating. Wishing you all the best from Critz Mercedes-Benz of Savannah.

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The service was easy to schedule and done very timely.

Response from the owner Replied: Critz Mercedes-Benz of Savannah appreciates your review. Good to hear scheduling and timing met your expectations. All the best!

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While I am so far pleased with the vehicle purchased and the interaction with the salesperson, the process of me getting out the door is questionable to me. Sealing the deal took a turn when I was encouraged to use in house financing provided the APR was better than my approved NFCU vehicle loan....

Response from the owner Replied: Ronald, Your feedback is very important to us. I'm glad we were able to connect and confirm that your APR did not increase. We hope you enjoy your new vehicle!Sincerely, Emily Doveremily@critz.comCustomer Relations Manager

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Critz sent about 4 text messages and 3 emails asking for a review of my recent service. After I emailed the service manager and never heard back, and reached out to BMW corporate and received the generic "your concerns have been noted" response, I figured I would share my feedback publicly, as...

Response from the owner Replied: Hello Bobby,We take our customer feedback very seriously and would like the opportunity to learn more about your overall sevice experience and communication with our team. Can you please contact me at your earliest convenience?Emily Doveremily@critz.comCustomer Relations Manager

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Response from the owner Replied: Thank you for your review of Critz Mercedes-Benz of Savannah. We appreciate it and wish you well.

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great service, highly recommend

Response from the owner Replied: Thanks for your kind words. We're pleased you had a great experience with Critz Mercedes-Benz of Savannah.

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I have always experienced outstanding and courteous customer service! My appointment was scheduled for 9:00 a.m. and unfortunately there were two accidents on both routes to the dealership. I made a phone call and stated that I would be late. The customer service agent informed me that she would let...

Response from the owner Replied: Thanks for sharing your experience. At Critz Mercedes-Benz of Savannah, we take pride in providing accommodating service. Have a brilliant day!

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The Appointment was not long. Everyone was kind. This was my first time at CRITZ

Response from the owner Replied: Thanks for sharing your experience at Critz Mercedes-Benz of Savannah. We're glad to hear everything went smoothly and our team was kind.

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Knowledgeable, friendly

Response from the owner Replied: Thanks for your great feedback. We appreciate you choosing Critz Mercedes-Benz of Savannah.

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Response from the owner Replied: Thank you for the review. Have a wonderful day from everyone at Critz Mercedes-Benz of Savannah!

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Response from the owner Replied: Thank you for the 5-star rating. We appreciate your support and wish you all the best.

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Low-key professional

Response from the owner Replied: Critz Mercedes--Benz of Savannah appreciates your feedback.

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We had 2 problems that needed to be resolved. First, we had an intermittent low pressure alarm on our right rear tire. At first the Service Advisor told us that this was normal whenever there is More than a 10 degree change in ambient temperature which I don't believe is the case. The Service...

Response from the owner Replied: Hello Don, Customer satisfaction is important to us here at Critz Mercedes-Benz of Savannah. I appreciate you taking the time to share your review with us and would like the opportunity to address the feedback regarding your low-pressure alarm and passenger-side thigh support provided by our Service Team. Can you please reach out to me with your preferred contact information?Sincerely,Emily Doveremily@critz.comCustomer Relations Manager

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I recently purchased a certified pre-owned X3 from Critz BMW and the process was very easy and I will enjoy this car for several years.

Response from the owner Replied: Appreciate your feedback. Great to hear the purchase of your certified pre-owned X3 was easy. Enjoy driving it for years ahead from all of us at Critz Mercedes-Benz of Savannah!

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There was a recall on the car that initially had no remedy. After 9 months and many unreturned voice messages from Critz there was a remedy for the Vanos bolt recall. The car was displaying all the symptoms. The recall repair didn’t fix the problem. Then I was informed I had to pay $209 for...

Response from the owner Replied: Hello John,Thank you for leaving us a review. Here at Critz Mercedes-Benz of Savannah, our top priority is delivering 100% customer satisfaction. I would appreciate the chance to speak with you regarding the experience you had with our Service Team when bringing your vehicle in for a recall. Would you mind emailing your preferred contact information to me? I look forward to speaking with you.Best Regards,Emily Doveremily@critz.comCustomer Relations Manager

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Great service and service writer, Tiffany.

Response from the owner Replied: Thank you for your review. We're glad to hear that our team provided great service at Critz Mercedes-Benz of Savannah.

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Response from the owner Replied: Thank you for your rating of Critz Mercedes-Benz of Savannah. We appreciate it and wish you all the best.

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Response from the owner Replied: Thank you for your kind review. We wish you all the best from Critz Mercedez-Benz of Savannah.

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Service team greeted me at the door and were very friendly. Great experience. Thank you

Response from the owner Replied: Thank you for your kind words and rating. We're glad to hear about your great experience with our service team at Critz Mercedes-Benz of Savannah. Take care!

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Got a great car and (finally) at a decent price but did not appreciate getting a call that there was a $1000 error. Didn't buy into that and felt that the call should never have been made and it kind of felt like a scam. Other than that I love my 2018 Lincoln MKZ!

Response from the owner Replied: Happy to hear you're enjoying your 2018 Lincoln MKZ! We appreciate the feedback and invite you to contact us directly regarding the issue with pricing. Thank you for choosing Critz Mercedes-Benz of Savannah.

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Took longer than a simple oil change should take, especially with an appointment scheduled. When you can drive up and get an oil change in 15 minutes at other places without an appointment, it shouldn’t take 4 hours with an appointment. Otherwise everything was fine.

Response from the owner Replied: Thank you for your feedback. We're glad the rest of your experience was satisfactory, though we apologize that the oil change duration was not as expected. Please reach out to us so we can make this right for you in the future.

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The entire staff, including Store Manager Wess Asselin, once again, provided exceptional service, ensuring that all of my expectations were met. Trading my 2023 AT4X for a new 2024 AT4X AEV at Critz GMC was a smooth experience, thanks to Aaron Smith's professional assistance with my trade-in.

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Response from the owner Replied: Thanks for the great rating. Critz Mercedes-Benz of Savannah appreciates your support. Have a wonderful day!

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Response from the owner Replied: Thank you for the high rating. We appreciate your support and wish you all the best.

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Critz Mercedes has amazing customer service. Jacquelyn Reddish is amazing to work with and goes over and beyond to help in anyway.Everyone is very helpful.

Response from the owner Replied: Thank you for highlighting our team's efforts. At Critz Mercedes-Benz of Savannah, we aim to provide exceptional customer service. We appreciate your feedback.

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Sarah was very accommodating and made sure I got to my Doctor’s appointment. Even though my car wasn’t ready, she ordered an Uber and that worked out well

Response from the owner Replied: We’re glad to hear our team could assist you with an Uber while your car was being serviced. Thanks for sharing your experience at Critz Mercedes-Benz of Savannah—have a great day!

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I was a service advisor, and service manager for years. If my service dept were to be run like this I would have not only been embarrassed, but fired. I recently took ownership of an older yet pretty nice BMW. Per my Carfax it had open recalls. I promptly called Critz to get an appointment to have...

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Excellent customer service

Response from the owner Replied: Glad to hear you had a good experience with Critz Mercedes-Benz of Savannah. Take care.

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Great service. Friendly staff.

Response from the owner Replied: Thanks for your positive review. Critz Mercedes-Benz of Savannah appreciates your feedback.

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Response from the owner Replied: Thank you for your 5-star rating. We appreciate your support of Critz Mercedes-Benz of Savannah. Take care!

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This is my third vehicle purchase from Critz and my experience only gets better and better. From the time we arrived it was a welcoming environment and personable from all individuals including management.Sandy Pearle went above and beyond as my salesperson to assist my wife and I with a new vehicle...

Response from the owner Replied: Thank you for your continued trust in Critz Mercedes-Benz of Savannah. It's wonderful to hear that Sandy, Fiorella, Justin, and Mark made your vehicle purchase smooth and enjoyable again. We appreciate your feedback and wish you all the best with your new car.

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While driving to Savannah on a business trip, my car’s oil and coolant lights suddenly came on. After arriving at the hotel, I searched for a BMW dealer that could handle an emergency repair and found Critz BMW. They were able to schedule me in right away and quickly resolved the issue. Not only was...

Response from the owner Replied: We're pleased to hear that your emergency repair was handled promptly by our team at Critz Mercedes-Benz of Savannah. It's great to know you enjoyed the customer service and transportation assistance during your stay. Thank you for such a glowing recommendation, wishing you all the best on future travels!

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Response from the owner Replied: Thanks for the positive rating. We appreciate your feedback. Best wishes from Critz Mercedes-Benz of Savannah!

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I thank everyone for their service. The video was very helpful to see what the technician found. He explained it well. Mr Hodges was great at keeping me up to date on repairs. I'm thankful that you all have drivers to drive vehicles back to the customers.

Response from the owner Replied: Glad to hear that you found our video updates and repair explanations helpful. Gratitude for extending your appreciation to our team at Critz Mercedes-Benz of Savannah. Thank you and take care!

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Good service and communication.

Response from the owner Replied: Thank you for appreciating the service and communication. Enjoy your day from Critz Mercedes-Benz of Savannah.

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I am in my 18th year with Critz BMW service. Great people. Great cars. Great service. Highly recommend Critz and the Ultimate Driving Machine. 5 Stars across the board.

Response from the owner Replied: We appreciate your loyalty over the years and are glad to hear you're satisfied with our service. Critz Mercedes-Benz of Savannah values your business. Wishing you more enjoyable drives ahead.

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Response from the owner Replied: Thank you for your 5-star rating. We wish you all the best.

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Tiffany Small was awesome.

Response from the owner Replied: Thanks for the feedback. Glad to hear you had a great experience with our team at Critz Mercedes-Benz of Savannah.

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Response from the owner Replied: Thank you for the high rating. Best wishes from all of us at Critz Mercedes-Benz of Savannah

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I have issues with the extra charges for the use of a credit card when you only accept Two methods of payment. I requested to speak with administrator but yet to hear from anyone

Response from the owner Replied: Hello Arthur,Thank you for bringing this to my attention. We want every customer to have a positive experience and I would like the chance to address your feedback regarding our payment process here at Critz Mercedes-Benz of Savannah, as well as the level of communication that you have received. Can you please reach out to me with your preferred contact information?Sincerely,Emily Doveremily@critz.comCustomer Relations Manager

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Good service, but had a great deal of help from Katie Baker helping me understand some of the features and operation of the car; which I've had for 1 year and been frustrated at not knowing how to use many of the features. She was terrific. Also a good sale person.

Response from the owner Replied: Glad to hear you had a positive experience with our team. We hope you enjoy driving your Mercedes-Benz. Thanks for choosing Critz Mercedes-Benz of Savannah!

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Excellent service in Service Department

Response from the owner Replied: Thank you for your kind words. We appreciate it – Critz Mercedes-Benz of Savannah.

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Response from the owner Replied: Thanks for the 5-star rating. We appreciate your support of Critz Mercedes-Benz of Savannah—take care!

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Response from the owner Replied: Thank you for your review and 5-star rating. All the best from Critz Mercedes-Benz of Savannah!

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Response from the owner Replied: Thank you for the 5-star rating. We appreciate your support and wish you well.

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