I took my vehicle in for inspection and repair due to regular mechanic shop closed for the holidays. The customer service was good however the repair cost was overpriced and very discouraging to believe the practices were truthful. My vehicle ran hot one day. Car sat but took vehicle in a few weeks...

Response from the owner Replied: Latrell, Thank you for bringing this to my attention. I would like the chance to speak with you about your experience with our Service Team regarding the price for repairs done on your vehicle. Please send me an email with your contact information so we may discuss this further. Best regards, Emily Doveremily@critz.comCustomer Relations Manager

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Aski was very helpful through the whole process and ensured a quick and painless experience

Response from the owner Replied: We're glad to hear that our team made your experience smooth here at Critz Mercedes-Benz of Savannah. Your satisfaction is important to us.

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I was helped by Lucien. Just a very personable guy, but also the best experience I have ever had buying a car. Went the extra mile in every way possible. A great car, and he gave us a great deal on it. Couldn't be happier.

Response from the owner Replied: We appreciate your feedback and are pleased you enjoyed the experience at Critz Mercedes-Benz of Savannah. Our team takes pride in providing great service. Hope you enjoy your new car.

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