We had a great experience buying our new car from Andy Fox! He was very knowledgeable and made the process super easy and efficient. I definitely recommend working with Andy!

Dealer Replied: Brooke, thank you for sharing your feedback about Andy and our team! We hope you enjoy your new ride, and we look forward to seeing you again at Mercedes-Benz of Lancaster!

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Andy fox, wow, great job trying to sell me a car. I wish I lived closer to your dealership. Excellent communication

Dealer Replied: Thank you for the glowing review of Andy and the team! We wish you lived closer too, but distance won’t keep us down! Thanks from all of us at Mercedes-Benz of Lancaster!

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My salesman is Joshua Mentzer, he’s very Knowledgeable and professional. He not pushy he really care about his clients he takes the time to answer questions and to make you comfortable while you’re waiting. Keep up the good work.

Dealer Replied: Linda, thank you for sharing your experience with Joshua! We will pass along your kind words, and we are grateful for your business! See you next time at Mercedes-Benz of Lancaster!

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Outstanding as always! Jeremy and the Service team met my every expectation! Thank you for evetything

Dealer Replied: Jonathan, we are so glad to hear that Jeremy and the rest of our team met your expectations. Thank you for trusting Mercedes-Benz of Lancaster with your business. See you next time!

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Very pleasant sales experience, immaculate vehicle and terrific sales associate Andy Fox. Would highly recommend.

Dealer Replied: Newton, thank you for recommending Andy at Mercedes-Benz of Lancaster! We hope you enjoy your new vehicle and wish you safe travels.

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Overall experience since I bought my 2022 Forrester has been great! Would recommend this place and auto !

Dealer Replied: Bob, thank you for your continued support of the Mercedes-Benz of Lancaster team! We look forward to your next visit!

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Troy is always very attentive and helpful with all my services. He’s definitely one of the best there!

Dealer Replied: Davon, we are grateful for your kind words about Troy! Thank you for choosing Mercedes-Benz of Lancaster. See you next time!

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Excellent experience. Came in thinking my Forester had a problem. As it turned out, Josh the service advisor explained to me it was actually a feature that I was unaware of. But this experience is not unusual. I am a 7-year loyal customer and every service visit was excellent.

Dealer Replied: Thank you for your loyal business and the stellar review, Sam! We’ll pass along your excellent feedback to Josh and the rest of our team! See you next time at Mercedes-Benz of Lancaster.

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Just when I think Jeremey and the team are at the peak of service, they exceed my highest expectations . I have never had a dealership make me happier.

Dealer Replied: Hi Christopher! Hearing this feedback about Jeremy and our team made our day! Thank you for choosing Mercedes-Benz of Lancaster and for sharing your support. We look forward to serving you next time!

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Good diagnosis and work done promptly and done well. However, mechanics forgot to replace hubcaps which I found sitting on passenger seat later in the evening.

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The service from Mercedes Benz of Lancaster is top notch at all levels. Would highly recommend.

Dealer Replied: Thank you for the kind review! We're grateful for your support and look forward to seeing you next time here at Mercedes-Benz of Lancaster!

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Tim provided excellent service. He made my experience purchasing my new vehicle a great one. Overall the customer service provided should be more than 5 stars

Dealer Replied: Congrats on your new vehicle, Lee! We're glad Tim provided such an excellent experience. Thank you for choosing Mercedes-Benz of Lancaster and for the five-star review!

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It Was Amazing Jaylen Was Great I Am Over Satisfied With Everything And I Want To Thank Him

Dealer Replied: Reviews like this one make our day, Kenneth! Thanks from the Mercedes-Benz of Lancaster team.

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Great service. Always goes over any repairs or service needs. Doesn’t try and force things on you.

Dealer Replied: Susan, thank you for trusting Mercedes-Benz of Lancaster with your business!

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⭐ 5/5 (Deserves more than 5) – Outstanding Experience with Tim Smith at Mercedes-Benz of Lancaster, PA ⭐ My wife and I had an amazing experience purchasing our first Mercedes-Benz from Tim Smith at Mercedes-Benz of Lancaster, PA. - Exceptional first-Mercedes experience – Tim made the entire...

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⭐ 5/5 (Deserves more than 5) – Outstanding Experience with Tim Smith at Mercedes-Benz of Lancaster, PA ⭐ My wife and I had an amazing experience purchasing our first Mercedes-Benz from Tim Smith at Mercedes-Benz of Lancaster, PA. - Exceptional first-Mercedes experience – Tim made the entire...

Dealer Replied: Rohan, it sounds like you and your wife had a top-notch experience with Tim! Thank you so much for sharing your feedback. Your kind words mean the world to us, and we are so grateful for your business. See you next time at Mercedes-Benz of Lancaster!

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As always the service experience was fantastic from beginning to end Jeremy and the service crew are fantastic. Wouldn’t take my car anywhere else.

Dealer Replied: We are grateful for your business and recommendation! Thank you for choosing Mercedes-Benz of Lancaster and for sharing your experience with Jeremy and his team. We look forward to serving you again!

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Excellent service. Troy was very professional. Also sue the driver very nice 👍 car is running very well

Dealer Replied: Frances, thank you for sharing your positive feedback about Troy and the rest of the team! We are so glad we could assist you here at Mercedes-Benz of Lancaster. See you next time!

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To whom it may concern: I was very pleased with the pleasant staff, courtesy loaner car and car service at my very first visit with Mercedes Benz of Lancaster. I wish my tire weights concern could have been addressed, but other than that I had an excellent experience. “THANK YOU” for doing things...

Dealer Replied: Thank you for giving our team your confidence on your first visit! We are happy to hear you had a great experience overall, and we hope you come to us for all of your future Mercedes service needs. Have a wonderful day! -Mercedes-Benz of Lancaster

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Very happy with the service I have received. Bought my car here (3 cars previously) and disappointed with being at Lancaster Mercedes. Thanks!

Dealer Replied: Hi Leon, thank you for sharing your feedback about your buying experience with our team! We’re proud to have your repeat business. Here’s to many miles in your Mercedes-Benz! - Mercedes-Benz of Lancaster

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I want to thank Brandon for assisting in my newest purchase. He was very friendly and knowledgeable making my purchasing experience that much more enjoyable. I would definitely recommend for others.

Dealer Replied: Griselda, congratulation on your new purchase! We’re so glad Brandon made the process smooth and enjoyable. Thank you for choosing Mercedes-Benz of Lancaster!

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I have nothing negative to say. They did what I asked and kept me updated on the progress. Everyone I spoke to was extremely nice and professional. They also gave a free loaner while my work was being done. New Mercedes…. Massage chairs as seats!!!!! I lied there is one negative. I don’t like my...

Dealer Replied: Hi Timothy, we're happy to hear our team kept you informed and comfortable throughout the process at Mercedes-Benz of Lancaster. It's always great to hear from satisfied customers! We look forward to helping you with that new Mercedes when you're ready.

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Jeremey & his crew did a great job resolving an issue I had with a warning message from the MB app regarding the battery. He was able to squeeze me in, provide a loaner & get the car serviced all in one afternoon. Great job, folks!

Dealer Replied: We are so glad Jeremey and the team resolved your concerns smoothly! Thank you for choosing us and for sharing your support of our team at Mercedes-Benz of Lancaster. We are here if you need anything else!

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We always receive top-notch service from this dealership!! I’ve been to many others in this one far, exceeds our expectations every time!

Dealer Replied: Thank you for sharing your positive feedback about our service team! We are grateful for your business and hope to see you again at Mercedes-Benz of Lancaster. Drive safely!

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Bought a Sprinter from Mercedes-Benz of Lancaster Van Center. Dakota was the very knowledgeable sales person. Highly recommend this dealership. Very professional. Dakota was very thorough and answered all my questions.

Dealer Replied: Hi Rich, we're glad Dakota provided thorough and professional help. Thank you for choosing Mercedes-Benz of Lancaster Van Center!

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Always a great experience at MB of Lancaster. Jeremy is great to work with. Quick service.

Dealer Replied: Hi Alex! Thank you for leaving us this five-star review and for your kind words about Jeremy from our service team at Mercedes-Benz of Lancaster ! We'll see you next time!

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Nick and the entire staff of Mercedes Lancaster made our first time at a Mercedes dealership a pleasant experience. The level of service was excellent and the leasing process was very smooth and organized. We were pleased with their quality of work and service!

Dealer Replied: Hi Francisca, it's fantastic to hear how well you were treated by Nick and our team! Thank you for choosing Mercedes-Benz of Lancaster and for sharing your support here.

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Tim Was awesome to deal with! The whole process was smooth. The used car was as described. Bought over the phone from another state. Thank you

Dealer Replied: Ken, we're glad everything went smoothly for you despite the distance! Thank you for choosing Mercedes-Benz of Lancaster and for highlighting Tim's help. Safe travels in your new car!

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Andy Fox was my salesman and he went over and above for my car purchase! Best purchase thus far after 20+ years. Andy is honest & trustworthy Mercedes Benz of Lancaster has a real Gem!

Dealer Replied: Carol, thank you for choosing Mercedes-Benz of Lancaster and for sharing your glowing review about Andy! We are thrilled to hear that you had a positive and trustworthy experience with him. Safe travels ahead!

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Very customer friendly. The whole staff is prepared to help with whatever you need. They supply a loaner vehicle when needed. Repairs are done in a timely manner and the car gets a fresh cleaning before pick up.

Dealer Replied: Lin, we are pleased to hear our helpful, friendly team delivered such a seamless experience. Thank you for choosing Mercedes-Benz of Lancaster!

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There was a question regarding the service...Mercedes Benz and I had scheduled an appointment a few weeks prior to service. They put me down for a "Service B," and the car was "yelling" for a "Service A1." Brandon called me the morning of the Service to let me know that the driver was ready to...

Dealer Replied: Bonnie, we’re excited to hear you were well taken care of by Brandon and our team! Thank you for choosing Mercedes-Benz of Lancaster and for sharing your experience. We wish you and your car many safe and happy miles down the road!

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Joshua Mentzer is the real deal. From the minute my daughter and I showed up to test drive a used VW Jetta, Josh treated us as though we were there to purchase the top-of-the-line Benz. He took us on an extensive test drive, that thoroughly put the Jetta through its paces. He made us feel as...

Dealer Replied: Rick, we are pleased to hear that Josh provided a top-notch experience for both you and your daughter at Mercedes-Benz of Lancaster. Thank you for choosing us and for sharing your review. We will be sure to pass along your feedback. Safe travels!

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We had a great experience with Tim Smith at Mercedes Benz in Lancaster. Tim provided knowledge and expertise in a relaxed environment.

Dealer Replied: We are grateful for your kind words about Tim! Thank you for choosing Mercedes-Benz of Lancaster and for sharing your feedback with us. Take care!

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My advisor let me know what’s going with my vehicle and also explained options. They tried to accommodate base on the needs of my vehicle as well as my schedule.

Dealer Replied: Hi Jane, thank you for sharing your kind review of our Service Team! Please let us know if there's anything else we can do for you here at Mercedes-Benz of Lancaster! Safe travels!

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Pulled in without appointment for low coolant and Brandon said no problem we can take care of you and you did. Very happy experience. Thank you

Dealer Replied: Patricia, this feedback is music to our ears! We are thrilled that Brandon and the team instantly addressed your automotive concerns and made your day at Mercedes-Benz of Lancaster such a positive one. Thank you!

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Work was done like they said. They had a loaner vehicle for me. No problems.

Dealer Replied: Jay, Thank you for your review! We look forward to seeing you again! - Mercedes-Benz of Lancaster

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Excellent service. They have the personal touch! Always happy with their prompt and accurate service.

Dealer Replied: Your confidence in our work is greatly appreciated! Thank you for choosing Mercedes-Benz of Lancaster and for sharing your support.

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Professional and personalized service. Always keep me well informed about issues and or progress for my cars.

Dealer Replied: Bob, we're delighted to hear that you appreciate the professional and personalized service at Mercedes-Benz of Lancaster. Keeping our customers informed is a top priority for us!

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Mercedes Benz of Lancaster has provided truly exceptional customer service and work quality over the past 10 years and for three vehicles I’ve had serviced with them. Brandon Lutz, Ryan Sweitzer, and Angie Ecenrode are who I work with when having my car serviced and they make the process very...

Dealer Replied: Chad, thank you for sharing your experience with us! We're delighted to hear that Brandon, Ryan, and Angie have consistently provided exceptional service at Mercedes-Benz of Lancaster. We appreciate your loyalty over the years and are glad we could help keep your Mercedes-Benz C43 AMG in top shape. Safe travels ahead!

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My Sales Consultant was Andrew Fox who was outstanding! When I arrived my vehicle was fully prepared, and Andrew reviewed the many features of the E450 with me. I was extremely pleased with Mr Fox and my experience with Mercedes-Benz at Lancaster and will highly recommend both to my friends and...

Dealer Replied: Bill, we're delighted to hear that Andrew provided you with an outstanding experience at Mercedes-Benz of Lancaster! Thank you for recommending us, and enjoy your new Mercedes-Benz E450.

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Service was excellent and the personnel was very courteous and helpful. Jeremy is my contact and he always takes very good care of me.

Dealer Replied: Jackie, it's wonderful to hear that Jeremy and our team at Mercedes-Benz of Lancaster provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future!

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Very satisfying service, I have never received this from many other dealers I have done business with.

Dealer Replied: Noer, we're delighted to hear that you had a satisfying experience with us at Mercedes-Benz of Lancaster. Thank you for choosing our dealership!

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I have always had a very good experience when I go to Lancaster Mercedes for service. My service associate, Troy E. Is a gentleman and a scholar. He is a good listener, in allowing me to explain my concerns. I really like the technology that the dealership use, upon the completion of the work, you...

Dealer Replied: Stan, we're delighted to hear that Troy and the team at Mercedes-Benz of Lancaster provided you with such a positive service experience. It's great to know you appreciate our technology features as well! Thank you for your kind words and support.

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I have been working with mercedes benz of lancaster pa ,seems like forever ,great service 👏

Dealer Replied: Ralph, We truly appreciate your top-notch rating! Hope to see you again soon! - Mercedes-Benz of Lancaster

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I’ve had my car serviced there for over 8 years and I’ve never been disappointed. My service advisor Jeremy is fantastic and the service experience from start to finish is always great.

Dealer Replied: Glenn, thank you for your loyalty over the years and for highlighting Jeremy's fantastic service at Mercedes-Benz of Lancaster. We're delighted to know that each visit has been a great experience!

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Excellent customer service! Thank you Josh for doing everything you could on your end to help me out.

Dealer Replied: Arlette, we're delighted to hear that Josh provided excellent service at Mercedes-Benz of Lancaster. Thank you for sharing your experience with us!

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I had a wonderful and completely relaxing experience working with Jalen at the Mercedes Benz of Lancaster. Purchased a car the suited my needs with a staff that exceeded my expectations.

Dealer Replied: We're delighted to hear that Jalen and the team at Mercedes-Benz of Lancaster provided a relaxing experience for you. Thank you for choosing us, and we hope you're enjoying your new car!

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Excellent Customer Service & Car Care As Always! Thank You Jeremy & Mark of Lancaster Mercedes Benz!

Dealer Replied: Robert, thank you for the kind words! We're delighted to hear that Jeremy and Mark provided excellent service at Mercedes-Benz of Lancaster. We appreciate your support!

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