Google Review
- February 11, 2023
Very helpful & nice guy that took time out to help me thank you
Response from the owner Replied: Thank you Shane! We strive to deliver excellent service and appreciate your trust in our care.
Google Review
- December 24, 2022
Google Review
- October 11, 2022
Mr. J. Green, Service Advisor, was very friendly and focused to resolve the “engine light” issue with my GLC300 4M. And, as promised it was completed in a timely manner. He also explained what was causing the issue and the corrective action they did. It was worth the trip for a professional work....
Yelp Review
- September 22, 2022
I am seriously disappointed in this dealership. I got a notice of factory recall in October. I contacted this dealership in November and was promised a call back. They didn't. I encountered a road hazard in December and contacted them again. The car lost power and I was told that it was either due...
Cars.com Review
- August 26, 2022
Great Dealership. We are Seniors shopping to find a specific car which we found at Mercedes-Benz of Marion. They were super nice to deal with in every way. They were kind & patient with our many questions. It was well worth the 2 hour trip. The car was even better than expected. Our most...
Yelp Review
- August 26, 2022
We are seniors who have been searching for a particular car and found it at Mercedes-Benz of Marion.  They were super to deal with in every way.  Prompt to respond to our many questions, always so kind & courteous.  They went above and beyond to make this car buying experience a pleasant one.  We...
Yelp Review
- July 21, 2022
I had appointment to have a alignment done on my e500 Mercedes at 1:00. I was in their waiting area for the return of my car for 3hrs . I also ask if they could trouble shoot the ABS light that was illuminated. I received the car back ,I test drove the car, same issue I brought the car in for. In...
Google Review
- July 18, 2022
Very shady. Multiple customers I've talked to have had their cars just sitting for months with no indication of when it will be looked at or serviced. When I brought up that my car has been sitting for a long time they laughed and said "this car has been here even longer" definitely don't suggest...
Response from the owner Replied: Automotive parts availability and staffing issues have caused issues for several consumers, across many vehicle brands. I am confident that we are completing repairs as quickly as possible considering the above factors, after all we don't get paid until we are done with the repair or maintenance service. I am empathetic though and frankly pray for the return to normal soon.
Google Review
- June 21, 2022
Google Review
- June 21, 2022
Response from the owner Replied: Thank you. Keep enjoying the American open roads!
Google Review
- June 19, 2022
Google Review
- June 01, 2022
Going on more than 3 months with no calls, feedback, diagnosis or anything at all. This dealership could care less about their customers. My vehicle has been sitting in their lot for over 3 months and they refuse to contact me or explain a reason on why they wont work on my car. They just smile to...