Very helpful & nice guy that took time out to help me thank you

Response from the owner Replied: Thank you Shane! We strive to deliver excellent service and appreciate your trust in our care.

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Mr. J. Green, Service Advisor, was very friendly and focused to resolve the “engine light” issue with my GLC300 4M. And, as promised it was completed in a timely manner. He also explained what was causing the issue and the corrective action they did. It was worth the trip for a professional work....

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I am seriously disappointed in this dealership. I got a notice of factory recall in October. I contacted this dealership in November and was promised a call back. They didn't. I encountered a road hazard in December and contacted them again. The car lost power and I was told that it was either due...

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Great Dealership. We are Seniors shopping to find a specific car which we found at Mercedes-Benz of Marion. They were super nice to deal with in every way. They were kind & patient with our many questions. It was well worth the 2 hour trip. The car was even better than expected. Our most...

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We are seniors who have been searching for a particular car and found it at Mercedes-Benz of Marion.  They were super to deal with in every way.  Prompt to respond to our many questions, always so kind & courteous.  They went above and beyond to make this car buying experience a pleasant one.  We...

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I had appointment to have a alignment done on my e500 Mercedes at 1:00. I was in their waiting area for the return of my car for 3hrs . I also ask if they could trouble shoot the ABS light that was illuminated. I received the car back ,I test drove the car, same issue I brought the car in for. In...

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Very shady. Multiple customers I've talked to have had their cars just sitting for months with no indication of when it will be looked at or serviced. When I brought up that my car has been sitting for a long time they laughed and said "this car has been here even longer" definitely don't suggest...

Response from the owner Replied: Automotive parts availability and staffing issues have caused issues for several consumers, across many vehicle brands. I am confident that we are completing repairs as quickly as possible considering the above factors, after all we don't get paid until we are done with the repair or maintenance service. I am empathetic though and frankly pray for the return to normal soon.

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Response from the owner Replied: Thank you. Keep enjoying the American open roads!

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Going on more than 3 months with no calls, feedback, diagnosis or anything at all. This dealership could care less about their customers. My vehicle has been sitting in their lot for over 3 months and they refuse to contact me or explain a reason on why they wont work on my car. They just smile to...

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