This was my first Mercedes purchase. I have started a new job, a new volunteer position, and am going back to school for an LL.M., so to say my time is limited and precious is an understatement. I did not want to spend hours in a dealership haggling over $25. Taylor Seagle and Amy (in financing)...

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Where to start... so many choices. I suppose the biggest thing is that they lie endlessly and sell you warranties that don't exist. But, when they do that, they will give you that non-existent warranty money back, once you report them to the State Attorney General. Skip trying to get it back from...

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Very professional. Enjoyed the process

Response from the owner Replied: Thank you for the 5 star review.

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The team made the entire experience easy and seamless. From the first point of contact to the after purchase follow up Sawyer made sure we had exactly what we wanted. We would recommend MB of Tuscaloosa to anyone looking to purchase a new vehicle.

Response from the owner Replied: Thank you for taking the time to leave us such an awesome review! We value your feedback and are so glad we could help make this a positive experience.

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Working with Keith Green on the purchase of our sixth Mercedes was a pleasure. He always has and did again, an outstanding job going out of his way and much of his time for us.

Response from the owner Replied: Thank you for this great review, Jim We're so glad you were pleased with your purchase experience with Keith. Please don't hesitate to reach out if there's anything else we can do for you. Congrats on your new vehicle!

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Response from the owner Replied: Thank you for the 5 star review.

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This dealership was amazing!! From the manager Andrew who reached out immediately, to the sales consultant John. They were knowledgeable and took care of all my needs. I was purchasing from out of town and they even had Bill pick me up from Birmingham. I was able to do financing and sign all the...

Response from the owner Replied: Thank you for this glowing review! We're so glad you were pleased with your purchase experience. Please don't hesitate to reach out if there's anything else we can do for you. Congrats on your new vehicle!

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Response from the owner Replied: Thank you for the 5 star review,

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My husband and I had a very good experience with this dealership. We bought our previous Mercedes in Birmingham and we will now use Tuscaloosa Mercedes, because of our Salesman Sawyer and overall great experience. Sawyer went beyond what was necessary and should be commended on a job well done.Gayle...

Response from the owner Replied: Thanks for the great review, Gayle! We'll pass along your kind words to Sawyer, and we hope to be there for you again next time.

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Very low key salespeople but very nice. It was a good experience

Response from the owner Replied: Thanks for the great review, Ansell! We love to let our actions speak for themselves!

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My daughter needed a recall performed on her car, so I emailed the service department. I called minutes later with a schedule that worked great for her. She was pleased with the service and their shuttle service to local shopping.

Response from the owner Replied: Thanks, Wade, for the great review! We're glad your family had a great experience with us!

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Response from the owner Replied: Thank you for the 5 star review.

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Response from the owner Replied: Thank you for the 5 stars.

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Response from the owner Replied: Thank you for the 5 star review!

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Everyone was super inviting! Chip was the one that approached us as soon as we entered the door and he made sure to show us all the cars we asked for. Amy the manager also worked with us to get better terms on everything. Overall I would say definitely go to this retailer and ask for Chip!

Response from the owner Replied: Thank you for your 5 star review, Dillon.

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Reese listened to my issues, provided transportation with Marlin while my issues were addressed by the service department, and had my car ready for me in record time. Cudos to Reese, Marlin and the service department!!!

Response from the owner Replied: Thank you for your great 5 star review.

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They were busy but were friendly and very through with a comprehensive check on many things besides just the oil change and tire alignment I requested.

Response from the owner Replied: Thank you for your 5 star review.

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Andrew was amazing- took care of everything start to finish. And my new vehicle is top notch. Thx All!

Response from the owner Replied: Thank you for your 5 star review, Alex.

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We appreciate the customer service at Mercedes Benz Tuscaloosa. Chip, Andrew and Peyton treated us with respect and answered our many questions. Thanks for your excellent products and customer service!

Response from the owner Replied: Thank you for taking the time to write us such a great review.

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great expirence

Response from the owner Replied: Thank you for the 5 stars, Ivy, We are glad to know you had a great experience.

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As always, excellent experience with the team at Mercedes in Tuscaloosa.

Response from the owner Replied: Thank you for the 5 star review.

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