Google Review
- January 14, 2025
This was my first Mercedes purchase. I have started a new job, a new volunteer position, and am going back to school for an LL.M., so to say my time is limited and precious is an understatement. I did not want to spend hours in a dealership haggling over $25. Taylor Seagle and Amy (in financing)...
Google Review
- January 11, 2025
Where to start... so many choices. I suppose the biggest thing is that they lie endlessly and sell you warranties that don't exist. But, when they do that, they will give you that non-existent warranty money back, once you report them to the State Attorney General. Skip trying to get it back from...
Google Review
- January 08, 2025
Very professional. Enjoyed the process
Response from the owner Replied: Thank you for the 5 star review.
Google Review
- January 05, 2025
The team made the entire experience easy and seamless. From the first point of contact to the after purchase follow up Sawyer made sure we had exactly what we wanted. We would recommend MB of Tuscaloosa to anyone looking to purchase a new vehicle.
Response from the owner Replied: Thank you for taking the time to leave us such an awesome review! We value your feedback and are so glad we could help make this a positive experience.
Google Review
- January 02, 2025
Working with Keith Green on the purchase of our sixth Mercedes was a pleasure. He always has and did again, an outstanding job going out of his way and much of his time for us.
Response from the owner Replied: Thank you for this great review, Jim We're so glad you were pleased with your purchase experience with Keith. Please don't hesitate to reach out if there's anything else we can do for you. Congrats on your new vehicle!
Google Review
- January 01, 2025
Response from the owner Replied: Thank you for the 5 star review.
Google Review
- December 28, 2024
This dealership was amazing!! From the manager Andrew who reached out immediately, to the sales consultant John. They were knowledgeable and took care of all my needs. I was purchasing from out of town and they even had Bill pick me up from Birmingham. I was able to do financing and sign all the...
Response from the owner Replied: Thank you for this glowing review! We're so glad you were pleased with your purchase experience. Please don't hesitate to reach out if there's anything else we can do for you. Congrats on your new vehicle!
Google Review
- December 27, 2024
Response from the owner Replied: Thank you for the 5 star review,
Google Review
- December 26, 2024
My husband and I had a very good experience with this dealership. We bought our previous Mercedes in Birmingham and we will now use Tuscaloosa Mercedes, because of our Salesman Sawyer and overall great experience. Sawyer went beyond what was necessary and should be commended on a job well done.Gayle...
Response from the owner Replied: Thanks for the great review, Gayle! We'll pass along your kind words to Sawyer, and we hope to be there for you again next time.
Google Review
- December 18, 2024
Very low key salespeople but very nice. It was a good experience
Response from the owner Replied: Thanks for the great review, Ansell! We love to let our actions speak for themselves!
Google Review
- December 16, 2024
My daughter needed a recall performed on her car, so I emailed the service department. I called minutes later with a schedule that worked great for her. She was pleased with the service and their shuttle service to local shopping.
Response from the owner Replied: Thanks, Wade, for the great review! We're glad your family had a great experience with us!
Google Review
- December 09, 2024
Response from the owner Replied: Thank you for the 5 star review.
Google Review
- December 07, 2024
Response from the owner Replied: Thank you for the 5 stars.
Google Review
- December 06, 2024
Response from the owner Replied: Thank you for the 5 star review!
Google Review
- December 03, 2024
Everyone was super inviting! Chip was the one that approached us as soon as we entered the door and he made sure to show us all the cars we asked for. Amy the manager also worked with us to get better terms on everything. Overall I would say definitely go to this retailer and ask for Chip!
Response from the owner Replied: Thank you for your 5 star review, Dillon.
Google Review
- December 03, 2024
Reese listened to my issues, provided transportation with Marlin while my issues were addressed by the service department, and had my car ready for me in record time. Cudos to Reese, Marlin and the service department!!!
Response from the owner Replied: Thank you for your great 5 star review.
Google Review
- November 24, 2024
They were busy but were friendly and very through with a comprehensive check on many things besides just the oil change and tire alignment I requested.
Response from the owner Replied: Thank you for your 5 star review.
Google Review
- November 24, 2024
Andrew was amazing- took care of everything start to finish. And my new vehicle is top notch. Thx All!
Response from the owner Replied: Thank you for your 5 star review, Alex.
Google Review
- November 14, 2024
We appreciate the customer service at Mercedes Benz Tuscaloosa. Chip, Andrew and Peyton treated us with respect and answered our many questions. Thanks for your excellent products and customer service!
Response from the owner Replied: Thank you for taking the time to write us such a great review.
Google Review
- November 10, 2024
great expirence
Response from the owner Replied: Thank you for the 5 stars, Ivy, We are glad to know you had a great experience.
Google Review
- November 04, 2024
As always, excellent experience with the team at Mercedes in Tuscaloosa.
Response from the owner Replied: Thank you for the 5 star review.
Google Review
- October 31, 2024
Good experience with the dealership! Found the vehicle we wanted and brought it to the dealership! Great service !
Response from the owner Replied: Thank you for taking the time to give us a 5 star review. We are glad we could find what you were looking for.
Google Review
- October 31, 2024
Best car purchasing experience in have ever had! šŸ˜
Response from the owner Replied: Thank you for your review.
Google Review
- October 31, 2024
I had the absolute best experience here!! Dwayne was so knowledgeable and made the entire process so easy! Everyone was so nice and helpful and made me feel well taken care of! I canā€™t recommend this place enough!
Response from the owner Replied: Thank you for your 5 star review. We are glad we could make this a nice and easy experience for you.
Google Review
- October 31, 2024
We are very happy with our purchasing experience at Mercedes Benz of Tuscaloosa. Everybody we dealt with was extremely pleasant and knowledgeable, especially our sales consultant Keith Green. Everything was low key with none of the usual pressure of purchasing a car. Keith gave a great orientation...
Response from the owner Replied: Thank you for your review. We are glad to hear about your experience with us.
Google Review
- October 30, 2024
Good product. Good people.
Response from the owner Replied: Thank you for your review!
Google Review
- October 23, 2024
Outstanding, courteous and professional service by the great team at Tuscaloosa Mercedes.
Response from the owner Replied: Thank you for your kind review.
Google Review
- October 04, 2024
The people at Mercedes are very professional. They try to get you in for service and out as quickly as possible. They make sure you are comfortable while you are waiting. Their snack bar is nice. I have to say the prices for service on the vehicles are very expensive. So, if you buy a Mercedes make...
Response from the owner Replied: Thank you, Annie! We're so glad you had a great experience.
Google Review
- September 27, 2024
Everyone there was friendly and helpful. Service was done on time and I was offered a ride home and back to pick up my car. I live in Florida and this was my 2nd time having my car serviced at Mercedes of Tuscaloosa. Very consistent.
Response from the owner Replied: Thank you, David, for taking the time to leave us such a great review. We hope to continue to provide you with the best service.
Google Review
- September 27, 2024
Everyone I met was terrific and friendly. Pate was very patient and very helpful. Lindsey was also very attentive and very helpful. They listened and helped to locate the perfect vehicle for me! Would highly recommend the dealership
Response from the owner Replied: Thank you so much for the great review, Karen! We'll pass along your kind words to Pate and Lindsey!
Google Review
- September 27, 2024
Great Mercedes-Benz Dealership and Andrew Stronge made an outstanding job.
Response from the owner Replied: Thanks for the great review, Heike! We really appreciate you taking the time.
Google Review
- September 23, 2024
What an awesome experience working with the service department of Mercedes of Tuscaloosa, they truly satisfied all of my requirements, and a special thanks to Reese for his countless efforts of ensuring great customer service, in addition to a rapid response to all of my calls! I will definitely be...
Response from the owner Replied: We are so glad to hear this, Quenton! We are so glad we could deliver an awesome experience!
Google Review
- September 21, 2024
Very friendly staff. I will ask next time for a list of scheduled services before maintenance so I know what to expect.
Response from the owner Replied: We appreciate you taking the time to leave a good review, Lori.
Google Review
- September 20, 2024
Very smooth and seamless transaction. Pate worked with us and made it happen. Highly recommend
Response from the owner Replied: Thanks for the review, Saad! We'll pass along your kind words to Pate.
Google Review
- September 20, 2024
Great service department!!
Response from the owner Replied: Thanks for the review, Curtis! We're glad you had a great experience with our service department.
Google Review
- September 19, 2024
John Singley was great to deal with
Response from the owner Replied: Thank you, Casey! We think John is great, too. We'll let them know you have a great experience.
Google Review
- September 19, 2024
Owen Hankinson was spectacular. Problem solved
Response from the owner Replied: Thanks for taking the time to leave the great review, Phil! We'll pass along your words to Owen, we think they're pretty great too!
Google Review
- September 18, 2024
My experience with Mercedes-Benz of Tuscaloosa was the ABSOLUTE BEST!!! I got exactly what I wanted with a great price. Please see Willie Davis and Lindsey Herd for your AMAZING shopping experience!!!!!
Response from the owner Replied: We are so glad to hear this, Trijuan! Thank you for your feedback! We look forward to seeing you in the future!
Cars.com Review
- September 18, 2024
I recently bought a vehicle from this dealership and the service was AMAZING!!! In less than two hours I purchased exactly what I went there for with a great PRICE!!! Willie and Lindsey were the absolute BEST!!!
Cars.com Review
- September 18, 2024
I recently bought a vehicle from this dealership and the service was AMAZING!!! In less than two hours I purchased exactly what I went there for with a great PRICE!!! Willie and Lindsey were the absolute BEST!!!
Google Review
- September 18, 2024
Very nice and friendly staff .Taylor made our buying experience easy and fast.
Response from the owner Replied: We appreciate your feedback! We are so glad we could help get you into your ideal car. Thanks for sharing the awesome photo!
Google Review
- September 18, 2024
Willie Davis was great
Response from the owner Replied: We are so glad to hear it, Belinda! Thanks for leaving us a review!
Google Review
- September 16, 2024
Great experience. They made the process really easy and got me a really good price for the car.
Response from the owner Replied: Thank you for taking the time to leave us a review, Nelson! We are so glad we could give you a great experience!
Google Review
- September 15, 2024
I had a fantastic experience. Taylor answered all my questions and was very patient. They delivered my vehicle to me and were very prompt. Lindsey was very professional in the finance department. They made me feel welcome at the dealership, even though my purchase was a pre-owned vehicle. I will be...
Response from the owner Replied: We appreciate the opportunity to help you with your purchase. Will be sure to pass along your kind words to Taylor and Lindsey. Thank you again.
Google Review
- September 14, 2024
Great experience! Keith Charles specifically was a great salesman! Very knowledgeable and patient. Highly recommend!
Response from the owner Replied: Thank you Madeline! We appreciate the opportunity and will be sure to pass along your compliments to Keith.
Google Review
- September 14, 2024
Very professional personnel with pleasant personalities. Car was exactly as explained. Very knowledgeable answers and direction with all my questions.Delightful experience.
Response from the owner Replied: Love the way you described your experience with us! Thank you for the opportunity and thank you for taking time to leave us a review.
Google Review
- September 13, 2024
Great customer service is such a rare thing these days but Daniel Stronge and his staff have achieved excellence. I was so impressed today at my service appointment. This group is friendly, organized, and so professional. I will definitely refer all my friends.
Response from the owner Replied: Thank you Vicky! We do try to be all of those things you described and appreciate you noticing. Hope to see you soon.
Google Review
- September 13, 2024
Great service
Response from the owner Replied: Thank you Robert! We appreciate you.
Google Review
- September 09, 2024
I live in Florida but wanted a SLC Mercedes. I found my dream car at MB Tuscaloosa. I worked with THE best sales personā€¦Andrew Stronge! Smooth sailing and even had my car delivered to me in Florida. The best experience! I totally recommend Andrew!
Response from the owner Replied: Looking good in your driveway!! We are sure you will enjoy it and appreciate the opportunity to help you find your dream car.
Google Review
- September 09, 2024
Response from the owner Replied: Thank you for the 5 stars!
Google Review
- September 09, 2024
Exceptional Service from Start to Finish!I had the absolute pleasure of working with Andrew Stronge in sales and Lindsey Herd in finance at the Mercedes dealership in Tuscaloosa, Alabama, and I can't say enough good things about the experience! Even though I'm based in Miami, they made the entire...
Response from the owner Replied: That GLE looks great in your driveway! Thank you for sharing. Most importantly thank you for the opportunity to assist you in getting the one you were looking for. Hope to see you soon.
Google Review
- September 07, 2024
Response from the owner Replied: Thank you for this review.
Google Review
- September 06, 2024
Came in to look at a car for my wife and left with the perfect one!! Pate and Lindsey took great care of us!!
Response from the owner Replied: So glad we were able to help you find what you were looking for. Thank you for the opportunity to be of service.
Google Review
- September 05, 2024
Weā€™re grateful for the experience I experienced at Mercedes Benz go see Lindsey Herd (sales consultant) and Willie Davis (salesman)!!
Response from the owner Replied: Thank you for allowing us to serve you! We are grateful for Lindsey and Willie, as well.
Google Review
- August 31, 2024
Lindsey and Willie the best at the dealership I love how Lindsey treated me
Response from the owner Replied: We agree! They are both fantastic at what they do.
Google Review
- August 31, 2024
Mercedes-Benz of Tuscaloosa delivers an outstanding customer experience. The staff was incredibly welcoming and attentive, making the entire car-buying process seamless and enjoyable. They provided detailed information, answered all my questions, and ensured I was comfortable with my decision. The...
Response from the owner Replied: Wow, Mason! What kind words! We appreciate you taking time out of your day to leave us such a glowing review. Most importantly we appreciate you and the opportunity to be of service to you. See you soon.
Google Review
- August 29, 2024
Response from the owner Replied: Mr. Melvin, Thank you for this kind review and for allowing us to serve you!
Google Review
- August 29, 2024
Weā€™ve bought a lot of vehicles over the years and this dealership experience, by far, was the best we have ever had. The purchase was my oldest daughterā€™s first big purchase. They helped her buy the vehicle all by herself with the first time buyerā€™s program. Everyone went out of their way to be nice...
Google Review
- August 28, 2024
GREAT EXPERIENCE!!!! LINDSEY was AMAZING!! Taylor was great as well!!! If you in Alabama I highly suggest you go to Mercedes-Benz of Tuscaloosa to get you a car!! You wonā€™t be disappointed.
Google Review
- August 28, 2024
Response from the owner Replied: Thank you for the 5 stars!
Google Review
- August 28, 2024
Mark , Reese, Amber was amazing, thanks for the help
Google Review
- August 28, 2024
Fast , friendly and comve.LaDon is real nice, the best.
Google Review
- August 28, 2024
My husband and I have purchased 5 Mercedes throughout the years all from Mercedes-Benz of Tuscaloosa. We had the pleasure of working with Andrew Strong during the purchase of our last vehicle. Andrew is personable, professional and extremely knowledgeable of the product he sells. He treats everyone...
Response from the owner Replied: Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Google Review
- August 28, 2024
I purchased a car not to long ago and had an outstanding experience, thanks to my salesman, Chip Tyler. From start to finish, the process was smooth and enjoyable. Chip was incredibly easy to work with, always attentive to my needs and preferences. He made the entire experience stress-free and even...
Google Review
- August 28, 2024
I had the best experience with my salesman, Andrew Stronge! Explained in depth all of the features of my GLA-which I lovešŸ˜Š Dealership was very friendly and waiting area was very accommodating!
Response from the owner Replied: Donna, Thank you for this review. Please contact Andrew if he can serve you in the future.
Google Review
- August 28, 2024
My recent experience at Mercedes was top notch and one of the smoothest processes from beginning to end. More specifically, have to give big praise to my salesman John Singley. He was genuine and a true professional. He went above and beyond to make this an easy process. Would highly recommend him...
Response from the owner Replied: Thank you for your business. John Singley is an asset to the team here at Mercedes-Benz of Tuscaloosa.
Google Review
- August 28, 2024
Andrew Stronge is the BEST!
Response from the owner Replied: Thank you, Kansas.
Google Review
- August 27, 2024
During the past 30 years of owning/leasing Mercedes-Benz vehicles, my experience with MB has been made even more enjoyable by dealing with Mercedes-Benz of Tuscaloosa. From the initial leasing process with Andrew Stonge and especially with the Service Team, Mercedes-Benz ownership and driving has...
Response from the owner Replied: Anthony, Over all these years you have become family here at Mercedes-Benz of Tuscaloosa. We are here to serve you. Thank you for the MANY years of business!!!
Google Review
- August 27, 2024
This is a fabulous dealership with excellent customer service. I recently had a flat on the interstate and not only did they immediately have my car towed to the dealership but they stayed open late so I could have a loaner car.Their service department is second to none - Owen Hankinson, Ron Cooper...
Response from the owner Replied: Thank you. Our Service and Sales team does deserve 10 STARS but they are blessed to be able to serve you and others.
Google Review
- August 27, 2024
Great Service and very accommodating!
Response from the owner Replied: We aim to provide great service and thank you for the opportunity.
Google Review
- August 27, 2024
Had the best experience here! They treat you with respect and kindness. Specially, Reese was so helpful. He called me multiple times with the status of my vehicle and arranged shuttle rides to and from the dealership for me. The shuttle driver, Marlin, was great as well. Super nice people that just...
Response from the owner Replied: Thank you for allowing our team to serve you. Reese, Marlin, and the whole team are thankful for you.
Google Review
- August 27, 2024
Chip Tyler is awesome! He dedicated time and effort to helping me find a new car for my family and he makes the process so easy!
Response from the owner Replied: Victoria, We agree that Chip is awesome. Thank you for your business and this kind review.
Google Review
- August 27, 2024
Good people to do business with. They genuinely show there interest in making the customer number one!
Response from the owner Replied: Thank you very much the five stars and taking time to let us know how we did. We appreciate it!
Google Review
- August 27, 2024
Response from the owner Replied: Thank you!
Google Review
- August 27, 2024
Pate Oakley was my sales Rep. He is a genuine person who was knowledgeable of his job and the procedures required to close the deal, despite me being in another state.
Response from the owner Replied: Thank you for your awesome review, Tony! We appreciate your feedback, and are so glad we could give you a great experience!
Google Review
- August 27, 2024
Keith Green and Reese were great help when I purchased my new GLC!
Response from the owner Replied: Thank you for your review, Kaye! Congrats on your new GLC!
Google Review
- August 27, 2024
The staff here is highly skilled. I was completely impressed with the quality of service that we received. Their professionalism is remarkable! Everyone my husband and I dealt with was extremely knowledgeable and thorough. I would like to specifically mention Amber Avery, (Cashier) She was very...
Response from the owner Replied: We love to hear this, Amanda! We appreciate your feedback!
Google Review
- August 27, 2024
Response from the owner Replied: Thank you for your five-star review, Clinton!
Google Review
- August 27, 2024
The best place in Tuscaloosa to buy a vehicle! Taylor makes the stressful process such a breeze! Highly recommend! Go see Taylor Seagle.
Response from the owner Replied: Thank you so much, Mahaley! Thank you for your review!
Google Review
- August 27, 2024
Amber is the absolute BEST ! She truly goes above and beyond to make sure that everyone has the best experience possible !
Response from the owner Replied: Thank you so much, Haleigh! We appreciate your feedback!
Google Review
- August 27, 2024
Andrew was so helpful in purchasing my GLS. Love my car and he was honest, responsive and continues to be hopeful as needed. Thatā€™s how you build repeat customers and Iā€™ll be back.
Response from the owner Replied: Thank you for your review, Alex! Congrats on your new GLS!
Google Review
- August 27, 2024
I had my vehicle service done. LaDon is so helpful and trustworthy. They do a great job.
Response from the owner Replied: Thank you, Tina! We hope to see you again in the future!
Google Review
- August 27, 2024
Andrew Stronge is always there to answer all our questions. Service Department is Amazing and respectful
Response from the owner Replied: We are so glad we could help, Lorie! Thank you for your review!
Google Review
- August 26, 2024
MB of Tuscaloosa is a clean, friendly and welcoming place with well-knowledgeable employees.
Response from the owner Replied: Thank you for your awesome review, Mike! We are so glad we love your vehicle!
Google Review
- August 26, 2024
Outstanding people!
Response from the owner Replied: Thanks for your awesome review, Greg!!!
Google Review
- August 26, 2024
Love the customer service at Mercedes Benz of Tuscaloosa. I especially enjoy the service of Amber Avery she is top notch.
Response from the owner Replied: We are so happy to hear this, Sam! We look forward to serving you again in the future!
Google Review
- August 26, 2024
Andrew Stronge is fantastic. He is efficient, helpful, knowledgeable and his client servicing skills are unmatched.
Response from the owner Replied: We are glad you had a great experience with us, Beau! Thanks for taking the time to let us know how we did!
Google Review
- August 26, 2024
Andrew Stronge is amazing! If you need a new/used car give him a call at the Tuscaloosa Mercedes location.***Kristi McGee***
Response from the owner Replied: Thank you so much for your review, Kristi!!
Google Review
- August 26, 2024
The customer service @ Mercedes of Tuscaloosa, Al has always been an A PLUS. Amber Avery has always made our service & time there very pleasureable.
Response from the owner Replied: Thank you so much for your feedback, Rhonda! We are so glad you consistently have a great experience with us!
Google Review
- August 26, 2024
Great staff! Taylor was extremely helpful and knowledgeable.
Response from the owner Replied: We love to hear this, Christine! Thanks for taking the time to let us know how we did!
Google Review
- August 26, 2024
Every time I come in for service the staff, especially Dixie Mordecai are fantastic. They are always attentive and extremely helpful! I would return because of this great service!
Response from the owner Replied: Thank you so much, Omar! We are so glad we could give you a great experience!
Google Review
- August 26, 2024
Taylor made the car buying process a breeze! Everyone at Mercedes Benz of Tuscaloosa was great. Highly recommend.
Response from the owner Replied: Thank you so much, Kaley! We appreciate your business!
Google Review
- August 26, 2024
Had an excellent buying experience with Pate Oakley. Seamless and easy. In and out like car buying should be!
Response from the owner Replied: Thank you for your review and for this amazing picture! We look forward to seeing you again in the future!
Google Review
- August 26, 2024
My service people have always taken care of me. Owen H. as my advisor and Amber J. is always so kind when sheā€™s checking me out for my completed services. The both of them always work with me and work with my schedule. Thanks you guys.
Response from the owner Replied: Thank you so much for your awesome feedback, Derren! We appreciate your business!
Google Review
- August 26, 2024
Mercedes-Benz of Tuscaloosa has a wonderful dealership! We have been purchasing cars from Mercedes-Benz of Tuscaloosa for more that 20 years. They have a world class service department and their Cars SUV's and Sports cars are the best with all the state of the art equipment on them . Everyone at...
Response from the owner Replied: We appreciate your continued business, Jane! Thank you so much for your review!
Google Review
- August 26, 2024
Andrew Strong, great agent for Mercedes Benz of Tuscaloosa.
Response from the owner Replied: Thank you for your great review, Mark!
Google Review
- August 26, 2024
Was a really smooth transition! Great staff!
Response from the owner Replied: Thank you for your kind words, Justin!
Google Review
- August 26, 2024
My mom & I purchased a car from Pate Oakley! Great customer service, very fast process! Will be purchasing from again. Call Mercedes Tuscaloosa and ask for Pate Oakley!
Response from the owner Replied: Thanks for the great review, Kathryn! We appreciate your feedback!
Google Review
- August 26, 2024
Salesman Andrew Stronge with the Tuscaloosa dealership is top notch in personalized customer service and knowledge of vehicles. We love our GLE 450.
Response from the owner Replied: Thank you for your awesome review, Adeline! We are so glad you love your GLE!
Google Review
- August 26, 2024
I always have the quickest and easiest encounters with this place and the staff. What I love the most is the quick checkout process. I want to say the young ladies name is Amber if Iā€™m not mistaken. She always so polite to my family and I when were there.
Response from the owner Replied: We are so glad to hear this, Jeffery! Thank you for your review!
Google Review
- August 26, 2024
I was needing some help a while back and this lady named Dixie helped me out and that was the best customer service I could have asked for. If she knew anything about HVAC I would hire her in a heartbeat.
Response from the owner Replied: Thank you for your great review, Peyton!
Google Review
- August 26, 2024
Love TaylorGreat help!
Response from the owner Replied: Thank you so much for your review, Lois!
Google Review
- August 26, 2024
Absolute professionals! Service and sales are outstanding. Our salesman Andrew is always professional and gave us the best deal possible. Most notable is his after the sale follow ups as well as his accessibility and service when we needed him. I highly recommend Andrew if you're searching for a...
Response from the owner Replied: Thank you so much for your feedback, James!
Google Review
- August 26, 2024
Purchased a 2023 GLS450 from Pate Oakley and it was a great experience. Pate made the whole process very easy and would definitely buy from him again.
Response from the owner Replied: Thanks for the awesome review and picture, Cole! We are so glad you love your GLS!
Google Review
- August 26, 2024
I have bought 3 cars and love all . Lindsey herd is FABULOUS šŸ‘Œ the best ever ā¤ļø Love her wouldn't wanna deal with no one but Lindsey . GREAT TOP OF THE LINE STAFF
Response from the owner Replied: Thank you so much for this awesome review, Jennifer! We appreciate your business!
Google Review
- August 26, 2024
Had my truck serviced and Dixie was so great.
Response from the owner Replied: We are so glad to hear this, Lance! Thank you for your review!
Google Review
- August 26, 2024
Pate Oakley is the best salesman Iā€™ve ever worked it. Will do business again.
Response from the owner Replied: Thank you so much for this awesome review, Garrett!
Google Review
- August 26, 2024
We purchased have three Mercedes SUVā€™s from Lindsey Herd at Tuscaloosa Mercedes. She is wonderful to work with, very honest, always looking out for your best interests as a customer. I would recommend to anyone that is looking for a new or used Mercedes, go see Lindsey! You will be very happy that...
Response from the owner Replied: We appreciate your business, Gwen! Thank you so much for your kind review!
Google Review
- August 26, 2024
Very friendly atmosphere! Great place to buy a car! Taylor was an amazing sells rep who helped me get a Rav4 that i absolutely loved! The process was quick and i left the same day with the car! I fully recommend buying a car here!
Response from the owner Replied: Congrats on your RAV4, Megan! Thank you for your awesome feedback!
Google Review
- August 26, 2024
We have bought my last 4 vehicles from Andrew Stronge at Mercedes Benz Tuscaloosa. Andrew is always professional, knowledgeable and great to work with. We are happy to be a long standing customer of Mercedes Benz Tuscaloosa.
Response from the owner Replied: We are so grateful for your business, Jules! Thanks for taking the time to leave us a review!
Google Review
- August 26, 2024
Very nice and friendly.
Response from the owner Replied: Thank you for your awesome review, Gene! We appreciate your feedback!
Google Review
- August 26, 2024
I choose to exclusively work with Mercedes Benz of Tuscaloosa even though I live in Birmingham.
Response from the owner Replied: Thank you for making the trip to see us, Margaret! We appreciate your business!
Google Review
- August 26, 2024
Taylor was very professional, highly recommend!
Response from the owner Replied: We are so glad to hear this, Alyssa! Thank you for your review!
Google Review
- August 26, 2024
Great customer service!
Response from the owner Replied: Thank you for your great review, Courtney!
Google Review
- August 26, 2024
MB of Tuscaloosa has been a pleasure to deal with. Andrew Stronge is always fair and informed about all Mercedes has to offer. He is never pushy and is a straight shooter. I will and have recommended Andrew to anyone interested in a mercedes benz.Charles W
Response from the owner Replied: We are so glad we could give you a comfortable and productive experience, Chad! Thank you for taking the time to let us know how we did!
Google Review
- August 26, 2024
Mr. Willie really made my experience amazing. Every question I asked he answered & explained his answer. I wasn't sure I would make the purchase but expertise guided me in my purchase. He treats you like family from the minute he comes in contact with you. He is definitely an asset to Mercedes-Benz...
Response from the owner Replied: We are so glad we could help, Kitty! Thank you for your awesome review!
Google Review
- August 26, 2024
Mercedes-Benz of Tuscaloosa employees go above and beyond for their customers! John Singley ensured the process of buying a car went smoothly and quickly and he always had great customer service. They also have a wide variety of used cars! Iā€™ve had my Acura RDX for a year and have nothing but good...
Response from the owner Replied: We are so glad we could help you find your ideal vehicle, Grace. Thank you for your review!
Google Review
- August 26, 2024
Highly Recommend purchasing from here and letting Willie Davis get you in a vehicle. Willie Davis was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept me well informed along the way about timing and next steps. It was a pleasure...
Response from the owner Replied: Thank you for your awesome review, Tiffany! We appreciate your business!
Google Review
- August 26, 2024
Great service and honest people !!
Response from the owner Replied: Thank you so much, Brad! We appreciate you letting us know how we did!
Google Review
- August 26, 2024
Mr. Davis is the best salesman I have ever worked with. He is so professional and knowledgeable. He gives all the information needed to make a sound decision on your purchase. I will only work with Mr. Davis.
Response from the owner Replied: We appreciate your feedback, Cindy! Thank you so much for this awesome review!
Google Review
- August 26, 2024
Shout out to Willie Davis! His customer service was awesome! Made you as if you were talking with a family member! Great experience and the atmosphere there is awesome!
Response from the owner Replied: We appreciate your awesome review!! Thank you so much!
Google Review
- August 26, 2024
Andrew was great and very detailed !
Response from the owner Replied: We appreciate your feedback, Juan! Thank you so much for your business!
Google Review
- August 26, 2024
Andre Stringe at Tuscaloosa Mercedes Benz is bar none the very best salesperson we have ever had. We have purchased four cars from him. Every single time he has made the experience very pleasurable. He is there to guide you through the entire process seemlessly. We would never consider using anyone...
Response from the owner Replied: Thank you for taking the time to leave us this awesome review, Michelle! We appreciate your feedback!
Google Review
- August 26, 2024
Shopping for cars and wanted to buy local
Response from the owner Replied: Thank you for your awesome review, Susan!
Google Review
- August 26, 2024
Mr. Willie Davis very professional and polite. ! Thank you for your service.
Response from the owner Replied: We appreciate your feedback, Bettie! Thank you so much!
Google Review
- August 26, 2024
Friendly atmosphere. Taylor Seagle was extremely knowledgeable and made the process easy. They didn't have what I wanted on the lot but Taylor went out of his way to locate the right one for me.
Response from the owner Replied: Thank you for your great review, Holly! We are so glad we could help you find your perfect car!
Google Review
- August 26, 2024
Ask for Amber A. She was very helpful & patient with me when asking about parts and looking to put me on the schedule! Would definitely be calling her directly in the future for all my car needs!!
Response from the owner Replied: Thank you so much, Samantha! We look forward to serving you in the future!
Google Review
- August 26, 2024
I purchased a Mercedes SL 63 from Mercedes of Tuscaloosa a while back. I have nothing bad to say everybody was helpful, nice knowledgeable, and attentive to my needs. I would recommend this dealership if you were in the market for a Mercedes..
Response from the owner Replied: Thank you so much for your review and for sharing this awesome picture!!
Google Review
- August 26, 2024
We had an effortless experience with this dealership! Pate Oakley was so knowledgeable and attentive to our needs and wants. He educated us on our choices and made it easy to decide on a vehicle. We will call on them again for future purchases.
Response from the owner Replied: We are so happy to hear this, Stacy! Thank you for your feedback!
Google Review
- August 26, 2024
Iā€™ve purchased two cars already from MB of Tuscaloosa. Shout out especially to Andrew who has made both transactions before, during and after very pleasant.
Response from the owner Replied: Thank you for your continued feedback, Lisa! We look forward to seeing you again in the future!
Google Review
- August 26, 2024
This is a great dealership to do business with. The staff are all very helpful and friendly. We have purchased several vehicles from Andrew Stronge. He is the best!
Response from the owner Replied: Thank you Wendy for the kind words and for taking time to leave us a review. We appreciate you.
Google Review
- August 26, 2024
I had a great experience with Mercedes Tuscaloosa and Andrew Stronge. He made the process of buying a car so simple and hassle free. I have also had a great experience with their service department.
Response from the owner Replied: Thank you for your awesome feedback, DeAnn! We appreciate your business!
Cars.com Review
- August 26, 2024
Had my truck serviced with Mercedes of Tuscaloosa. Dixie was all customer service. Go Dixie
Cars.com Review
- August 26, 2024
Had my truck serviced with Mercedes of Tuscaloosa. Dixie was all customer service. Go Dixie
Google Review
- August 25, 2024
Awesome experience at Mercedes- Benz of Tuscaloosa. The atmosphere was great. Andrew Stronge is the young man who sold me my car. He was very patient, knowledgeable, and just an overall wonderful person, and great car salesman. I just love my new ride. Thanks again Mercedes-Benz of Tuscaloosa.
Response from the owner Replied: Thank you for this awesome feedback, Regina! We are glad you love your new ride!
Google Review
- August 24, 2024
The buying experience was pretty goodā€¦I bought a certified used vehicle with 19,000 miles on it. Three months later, I somehow need new front brakes and rotors. I have put about 7,000 miles on the vehicle, nearly all interstate so should not have impacted the brakes. Part of the certified vehicle...
Response from the owner Replied: Please contact our General Manager Daniel Stronge, at the dealership during business hours at 205.556.1111.
Google Review
- August 23, 2024
I live a few miles from Mercedes Benz Birmingham the local MB dealership but choose to travel 31 miles to Mercedes Benz Tuscaloosa. My family has purchased several cars from MB Tuscaloosa and every purchase has been outstanding. Currently our 3 Mercedes are all serviced with exceptional service. ...
Response from the owner Replied: We appreciate you making the drive, and for taking the time to write such a thoughtful review, Zak! We are so glad we can continue to give you an exceptional experience!
Google Review
- August 23, 2024
They were all so nice and so fast. Also a great price!
Response from the owner Replied: Bree, Thank you for this nice review and for allowing us to serve you.
Google Review
- August 22, 2024
Very friendly staff. Wanted to make sure we had the best deal on my wife's car. Made us feel like family. Would not had over the keys till she was happy with our deal. Andrew Stronge sold us the car. He has even call my wife just.to make sure is still loving the car and if see had any questions...
Response from the owner Replied: Thank you so much for sharing your experience with us! And thank you for taking the short drive to Mercedes-Benz of Tuscaloosa from the Birmingham area!!! We're thrilled to hear that Andrew and our team made you feel like family and went the extra mile to ensure your wife was happy with her new vehicle. We understand that new technology can be a bit daunting, and we're glad Andrew was able to explain everything clearly. Your kind words mean a lot to us. We look forward to welcoming you back to Tuscaloosa for any future vehicle needs!
Google Review
- August 22, 2024
Wonderful buying experience. Pate, Wayne and Taylor provided excellent customer service.
Response from the owner Replied: Thank you, Angela. We are here to serve you!
Google Review
- August 10, 2024
Pate Oakley was excellent at making the car buying process very simple and accommodating to our busy schedule! We purchased aGLE 53 AMG and absolutely love it! Thanks again to Pate and the amazing people at mercedes of tuscaloosa! We will be back!
Response from the owner Replied: We love to hear this, Cristian! We are so glad we could help you find your ideal vehicle, and we look forward to seeing you in the future!
Google Review
- August 10, 2024
My husband and I purchased a vehicle from this place with a promise for a second key and remote. Well itā€™s been 3 weeks and every time we call we get the run around or we donā€™t receive a call back. I donā€™t recommend taking their word for it get everything done before leaving the dealership!!!
Response from the owner Replied: Hello, My name is Daniel Stronge. I am the general manager. Thank you for your business. I will be happy to check on the status of the extra key. Please call me next week. 205-556-1111
Google Review
- August 08, 2024
Bout used car came with almost $4000 in repairs
Google Review
- July 28, 2024
I brought my car in to have a tire replaced. My rim was scratched up badly during the tire change. I called Owen and voiced my concerns. I also sent Owen pictures of what my rim looked like prior to me bringing my car in. I did not hear back from Owen on any possible solutions. To be ignored, was...
Response from the owner Replied: Annie,Owen may have been out last week. If you do not hear from him by mid week, please feel free to reach out to our GM Daniel Stronge. He can be reached at the dealership at 205.556.1111.
Google Review
- July 19, 2024
Very great customer and vehicle service!If you want to keep your vehicle not just in an ok shape but well maintained, you have to come here.Iā€™m vehicle engineer and well experienced, this MB service is doing really a very good job in analyzing the problem and finding the root cause without creating...
Response from the owner Replied: We appreciate your continued business, Mustafa! Thank you so much for your feedback. We look forward to seeing you again in the future!
Google Review
- July 17, 2024
Response from the owner Replied: Thank you for the 5 stars Paulo! We appreciate you taking time to leave a review.
Google Review
- July 08, 2024
Andrew and Taylor make the buying process beyond easy. Going on my second lease with these folks. Highly recommend them to everyone!
Response from the owner Replied: Thank you Jesse for being a repeat customer. We appreciate you and are thankful for the opportunity. Will be sure to share your kind words with Andrew and Taylor.