Yelp Review
- July 10, 20198
Left by Swathi N.
The give the best service. As I walk in they immediately call for the service. Very nicely decorated place. Morgan was my service consultant. She takes up job very seriously and gives her best. Very helpful and welcoming environment.
Edmunds.com - Sales Review
- August 03, 2020
Left by Dmo
Very professional and helpful
Google Review
- August 03, 2020
Left by Elena Peralta
Google Review
- August 03, 2020
Left by Perry Gibbs
Cars.com Review
- August 02, 2020
Left by Victor
A very pleasant experience, I felt no pressure and my sales person was pleasant and informative.
Facebook - Web Review
- August 02, 2020
Left by Jim Caz
Fair and attentive salesperson with Jose Velasquez.
Edmunds.com - Service Review
- August 02, 2020
Left by Marla
My 2 yr old Honda needed a new battery and I was out of state. I went in to Paul Miller Honda on a very busy day hoping they could squeeze me in and take care of it. They were very accommodating and I was out of there in an hour and back on the road.
Edmunds.com - Service Review
- August 02, 2020
Left by SC
I spoke daily with my service representative who gave me constant updates.
Google Review
- August 01, 2020
Left by Ruby Helms
Google Review
- August 01, 2020
Left by ESTHER PAGAN
DealerRater Review
- July 31, 2020
Left by Smarricone
Paul Miller Honda is an excellent dealership. Our salesman, Roman Fuchs was fantastic. He made our lease transaction very simple and quick. Roman was very knowledgeable about the vehicle we leased and made it a great experience. We will be coming to see Roman for all of our vehicle purchases or...
Edmunds.com - Service Review
- July 30, 2020
Left by Alyssa C
Took my Odessey in for recall and routine maintenance. I was informed when I came in that it may be time consuming, which I was prepared for. Also, one of the service items I needed would create a slight odor in the cabin, and I was asked if I had any respiratory issues as it may be irritated by...
Google Review
- July 27, 2020
Left by Leon Granovsky
Google Review
- July 26, 2020
Left by Betty Lopez
Google Review
- July 25, 2020
Left by Roxy Siguenza
This is the second car I buy from them. Jose Velasquez is the most accomodating salesman you will ever get. He sold me a car 2 years ago, and made my trade in smooth and quick this time. Nothing wrong with my Kia Sorento i just needed something smaller and better on gas. To think that i went there...
DealerRater Review
- July 25, 2020
Left by lurena1234
It was very good. No complaints. Service staff was very pleasant and all the work done was accurate. Would definitely recommend them to other Honda car owners.
Cars.com Review
- July 24, 2020
Left by Joseph J Barba
James Dodwell, your service consultant, did a great job getting my car serviced and explained everything i needed to do. Your technician Sanabria did an excellent job servicing the car and returning it clean.
DealerRater Review
- July 24, 2020
Left by nana
I am customer for almost 12 Years at Paul Miller Honda of west Caldwell and Every sales rep i had experience with is wonderful . This place truly has outstanding service. Thank you Paul Miller Honda family! love my new car !
Google Review
- July 23, 2020
Left by Escarlin Gonzalez
Edmunds.com - Service Review
- July 23, 2020
Left by Pat P
As always, service was performed quickly and efficiently and service advisor was helpful.
Google Review
- July 22, 2020
Left by Patricia Sellers
DealerRater Review
- July 22, 2020
Left by rcblfd
quality work in and out in very short time would bring car back again for service when necessary. Would have preferred if Honda Service could also perform state inspection
Facebook - Web Review
- July 21, 2020
Left by Martin Contzius
Service departmentis very professional. Work is done as requesed
Google Review
- July 20, 2020
Left by Robert Stephens
Edmunds.com - Service Review
- July 19, 2020
Left by JeffGL21
Every went as expected, Dominic my Service Advisor did a great job handling my service needs
Google Review
- July 17, 2020
Left by Ashley P
Google Review
- July 16, 2020
Left by George Brodie
Edmunds.com - Service Review
- July 16, 2020
Left by Christine P
The Sales and Service Departments at Paul Miller Honda are exceptional! Always Courteous, professional, and Helpful. Particular thanks to Rob Orrok in Sales, and Dominic and Morgan in Service. Thank you!
Google Review
- July 14, 2020
Left by Khalil Jones
DealerRater Review
- July 14, 2020
Left by jzmagrane
It was easy to make my appointment on line. My service advisor, James Dodwell was very efficient and personable. The waiting area was being cleaned and sanitized while customers were socially distant and well spaced. I was in and out in about 40 minutes!
Cars.com Review
- July 14, 2020
Left by J. Kofman
Needed repair to under carriage of car and had no idea of what to expect when I called for the service appointment, I was connected to Dominick, a service advisor who couldn't have been nicer. I explained the problem to him and he told me to come right in. Upon arrival, Dominick explained that...
Edmunds.com - Service Review
- July 14, 2020
Left by Constance McConville
James, who took care of me when I arrived wrote all my concerns with my car and suggested what service my car was due for. He explained everything and gave me a price for everything that would be done. I trust Honda service with my car.
Cars.com Review
- July 13, 2020
Left by Eileen Kelly-McGeever
The service here is exceptional. I used to go to another Honda dealer for service but they didn't have an appointment when I needed it so I tried Paul Miller Honda. I'm so glad I did! Everyone there is wonderful! I switched to Paul Miller permanently. Best customer service around!
CarGurus Review
- July 12, 2020
Left by Miggy2012
It was good
Edmunds.com - Service Review
- July 11, 2020
Left by 2020 CRV
4 weeks owned and needed the windshield replaced. wouldn't know it to look at it. No third party, only Honda original parts and workmanship.
DealerRater Review
- July 10, 2020
Left by BAS7994
This is my is my 3rd CRV and couldn't be happier; the employees were cordial and the ONLY person that helped from entry to exit (other than cashier) was James Dodwell. He greeted me immediately and performed the necessary paperwork. I was skeptical coming in for service, with the covid situation;...
Google Review
- July 08, 2020
Left by Christian Rodriguez
DealerRater Review
- July 08, 2020
Left by #Happy_Honda
Mr. Malcolm Moore was an EXEMPLARY Sales Consultant. His presence, professional, and transparency led to me ultimately purchasing my new vehicle. The Finance Manager was equally as courteous, transparent, and professional!
Google Review
- July 07, 2020
Left by Samantha Sharpe
This was the most satisfied dealer I have ever been to. My husband called the dealer and we worked with the sales rep SHA at 2:30pm. Amazing customer service. Helped with everything quickly and sufficiently. Everything was through email so going to the dealer would be easy because we knew what we...
Yelp Review
- July 06, 2020
Left by Samantha S.
This was the most satisfied dealer I have ever been to. My husband called the dealer and we worked with the sales rep SHA at 2:30pm. Amazing customer service. Helped with everything quickly and sufficiently. Everything was through email so going to the dealer would be easy because we knew what we...
Edmunds.com - Service Review
- July 06, 2020
Left by Johnny
10:30 appointment, in on time, out in under an hour... just as promised... Oil change and tire rotation.. will be my new dealer for service
Google Review
- July 05, 2020
Left by Raymond Reddick
Google Review
- July 04, 2020
Left by Ashley Torres
Google Review
- July 04, 2020
Left by Michael Dias
Google Review
- July 04, 2020
Left by Michael Andreola
Edmunds.com - Service Review
- July 04, 2020
Left by Pamela Manfro
The representatives at Honda were courteous, and thorough with the assessment of my Pilot.
Google Review
- July 02, 2020
Left by Michelle Bauer
Google Review
- July 01, 2020
Left by Performex Gutters
DealerRater Review
- July 01, 2020
Left by AP
I arrived at 7:45am for a 8am appointment. I was heading home at 8:30am. Couldn't ask for more. Happy to be in and out so quickly. Thanks.
Google Review
- June 29, 2020
Left by Emily Cullinan
Google Review
- June 29, 2020
Left by Evan Michelson
Google Review
- June 29, 2020
Left by Tom Mathias
Cars.com Review
- June 28, 2020
Left by Author
Morgan delivered excellent service. Very much appreciated her knowledge and positive attitude
Cars.com Review
- June 28, 2020
Left by Michele
My visit to the dealership was to release a Honda. My sales person Simon Curcio is the reason why I rated the dealership 5 star. He was knowledgeable, professional, not pushy and very patience. I would refer my friends to see him at Paul Miller Honda of West Caldwell.
Edmunds.com - Service Review
- June 28, 2020
Left by Joseph Bravaco
Job was done quickly and efficiently
Google Review
- June 27, 2020
Left by David Bahng
Google Review
- June 27, 2020
Left by sandra farro
Cars.com Review
- June 27, 2020
Left by George Howell
Jean Jacques was outstanding to work with. He was knowledgable, friendly and had an answer for all my questions. I'd recommend him to anyone buying a new car.
Google Review
- June 26, 2020
Left by Michael Jenkins
Google Review
- June 26, 2020
Left by Mark Pantalone
Google Review
- June 26, 2020
Left by David
Google Review
- June 26, 2020
Left by Richard Valleau
DealerRater Review
- June 26, 2020
Left by Poppop
I have had all my service work done at Paul Miller Honda since purchasing my accord September 2015. The work is top notch and the staff is very professional and courteous
DealerRater Review
- June 26, 2020
Left by Lee
I went through Consumer Reports to purchase a new Honda Accord and had 3 dealers contact me. Paul Miller had a person dedicated to online sales (Amanda Hennings) who contacted me promptly. She provided a detailed estimate of the cost via email, including the bottom line cost which was easy to...
DealerRater Review
- June 26, 2020
Left by pjchurch
We worked with Roman Fuchs to purchase a new 2020 Pilot. He did an excellent job helping us through the entire process and we were very happy with our experience and purchase. I also want to mention Cindy Ramos, who was the first person we contacted at your dealership and did a great job as well....
Edmunds.com - Service Review
- June 26, 2020
Left by LD
I was told that my service would 1 1/2 hours...you know how that goes...typically, they never keep their word. However, West Caldwell Honda DID keep their word...I had a big service and was out of there in 1 1/2 hours, as they said. Have never had an issue there...very, very happy.
Google Review
- June 25, 2020
Left by DAMALI RASHEED
Where should I start, as soon as I came in they guys ask me if I was being helped, if I needed something or if I was just looking. I already had an appointment and a pre-approval letter from a lender, so it was pretty straightforward from there I told the specialist what I was looking for (2020...
Google Review
- June 25, 2020
Left by Marcio Wong
Google Review
- June 23, 2020
Left by brett anderson
DealerRater Review
- June 23, 2020
Left by MSD
The service on my Honda Civic was performed in a professional manner. The customer service representative explained the service to be done and it was done to my satisfaction.
Google Review
- June 22, 2020
Left by Nicole Palmarozza
Google Review
- June 21, 2020
Left by Stanley Liang
Edmunds.com - Service Review
- June 21, 2020
Left by Joanne Arduin
Morgan was very responsive to my concerns and updated required maintenance . very efficient.
Facebook - Web Review
- June 21, 2020
Left by Robert Krimmel
Class act all around. Totally efficient and accommodating!
DealerRater Review
- June 21, 2020
Left by Sebastian
Excellent customer service, very courteous and professional. Great atmosphere and environment. Service was top notch and easy going. Friendly staff and great overall experience. Highly recommended
DealerRater Review
- June 21, 2020
Left by ronb52d
James was friendly, efficient and very helpful. He kept in touch with me to let me know about additional work that needed to be done.
Edmunds.com - Service Review
- June 21, 2020
Left by Happy Customer
I had a tire losing tire pressure and the mechanic took time to find it even though it was hard to find
Google Review
- June 20, 2020
Left by Look Family
Google Review
- June 20, 2020
Left by Lihui Chen
Cars.com Review
- June 20, 2020
Left by Giuseppe
dealer nearby, clean facilities, service as advertised.
Google Review
- June 20, 2020
Left by Gabriella Giordano
Google Review
- June 20, 2020
Left by beto Echevarria
Edmunds.com - Service Review
- June 20, 2020
Left by service appointment
valet came out to meet me was very nice - the service manager came out and I described the problem - they were very understanding about how I felt about not going into the service dept - left the car and they called me when it was ready - the valet and service manager were very courtesy and...
DealerRater Review
- June 19, 2020
Left by Dianna
James was good and helpful and work was completed effectively as promised everyones had mask on And the lounge area was very cleanest and comfortable.
Edmunds.com - Service Review
- June 19, 2020
Left by Harvey Topitz
Respectfull of my time and space
Google Review
- June 18, 2020
Left by belle silverlieb
Google Review
- June 18, 2020
Left by Raymond. S
Google Review
- June 18, 2020
Left by Andre Milciukas
Edmunds.com - Service Review
- June 18, 2020
Left by KB
The service requested was completed in a timely manner.
Google Review
- June 17, 2020
Left by Chenelle Manley
Google Review
- June 16, 2020
Left by Purushottam Pudasaini
Google Review
- June 15, 2020
Left by Amalia Bido
Google Review
- June 15, 2020
Left by Tutu montu
Google Review
- June 14, 2020
Left by John Hasbrouck
I recently purchased not one but 2 vehicles. Sha Arafat was my salesman. Throughout the entire process He was very laid back, not pushy, made me feel very comfortable. Not only that but he was also very quick to respond to any questions or concerns I may have had. He even came in on his day off toDo...
Google Review
- June 13, 2020
Left by Amit Goyal
Google Review
- June 13, 2020
Left by Karen Miller
Google Review
- June 13, 2020
Left by Darren Martin
CarGurus Review
- June 13, 2020
Left by dalip
Google Review
- June 13, 2020
Left by Jason Karpel
Google Review
- June 13, 2020
Left by Maryanne Russomanno
DealerRater Review
- June 13, 2020
Left by tziporah613
John Brock is a superb Service Associate. He is extremely professional & has given me excellent guidance over many years. He is a huge asset to Toyota of West Caldwell. He deserves a raise & a promotion.
Google Review
- June 13, 2020
Left by Carlos A
Google Review
- June 13, 2020
Left by Annessa Williams
Edmunds.com - Service Review
- June 13, 2020
Left by Paul Miller Honda
I phoned Paul Miller Honda just 1 hour ahead of arrival and they accommodated my service needs. When I told the service associate about a business meeting that I needed to get to within the hour I was provided a loaner vehicle.
Google Review
- June 12, 2020
Left by Heather Yates
Google Review
- June 12, 2020
Left by Jack Watson
Edmunds.com - Service Review
- June 12, 2020
Left by Shannon M
The service department was exceptional and not only fixed the issue that my car was brought in for but next additional problems I was not aware of. Dominic was super friendly and helpful
Google Review
- June 11, 2020
Left by Napalm F Picasso
Google Review
- June 11, 2020
Left by Dominique C
Google Review
- June 11, 2020
Left by Christopher Ochoa
Google Review
- June 11, 2020
Left by Kevin Macias
DealerRater Review
- June 11, 2020
Left by Jay Wecht
My son turns 17 next week, so we recently returned to Paul Miller Honda in West Caldwell to get him a Civic as his first car. It looks GREAT next to my CRV and my wife's Accord, both of which are also from Paul Miller Honda. Last week, I must have run over something because when I got to work, I...
DealerRater Review
- June 11, 2020
Left by Kristen
Morgan was super nice and helpful and work was completed effectively and on time. Everyone seemed to have on masks and observed safe distancing procedures.
Google Review
- June 11, 2020
Left by Jamie Rivera
Edmunds.com - Service Review
- June 11, 2020
Left by Rivka donenfeld
Great service, efficient, clean and fast
Google Review
- June 10, 2020
Left by Marilyn Perez-Gaetan
Great customer service was provided by Justin Hinton and Alejandro Estremera.
Google Review
- June 10, 2020
Left by Marilyn Perez-Gaetan
Google Review
- June 10, 2020
Left by Shihwei Liu
Google Review
- June 10, 2020
Left by Jess D
Google Review
- June 10, 2020
Left by Shihwei Liu
Great service, Thanks James!
Google Review
- June 10, 2020
Left by Gurleen Panesar
Cars.com Review
- June 10, 2020
Left by Dennis
I was taking great care of by the staff members, I would have like to pay less than I paid, but you cant short change quality.
Google Review
- June 08, 2020
Left by Carol Sanders
Google Review
- June 08, 2020
Left by Carol Sanders
Great experience and great sales person no bull and we bought a civic honda thanks again
Google Review
- June 07, 2020
Left by Ramesh Murali
Google Review
- June 07, 2020
Left by Caroline Courtney
Google Review
- June 07, 2020
Left by Ramesh Murali
Great Experience even during Covid-19 crisis.
Google Review
- June 07, 2020
Left by Anthony Caldwell
The service consultant James Dodwell was very well mannered and knowledgeable of my repairs and was 100% honest to me of what my car actually needed done
Google Review
- June 06, 2020
Left by Angel Gaetan
Google Review
- June 06, 2020
Left by Mark Delmonico
Google Review
- June 06, 2020
Left by florence brooks
Google Review
- June 06, 2020
Left by Maria Vasquez
Google Review
- June 06, 2020
Left by Angel Gaetan
Just bought my Crv Honda treatment was outstanding.
Google Review
- June 06, 2020
Left by Mark Delmonico
Young lady was very helpful and told me car would be done in 1 hour it turned out it was done before that. Plan on bringing my car there for all service and repairs. Its nice to know people really care about their customers.
Facebook - Web Review
- June 06, 2020
Left by Bruce Theall
always helpful, very easy to work with.
Google Review
- June 05, 2020
Left by Allan Wadsworth
Google Review
- June 04, 2020
Left by Nikki C
Google Review
- June 04, 2020
Left by john smith
Google Review
- June 04, 2020
Left by em&chlo Smith
Google Review
- June 04, 2020
Left by Kaley Wagner
Google Review
- June 04, 2020
Left by Akshi Patel
Google Review
- June 04, 2020
Left by john smith
Dominic from the Service Department was AWESOME. Made my experience swift and easy. Everything was covered under warranty and he also had my tire repaired. Keep up the good work
DealerRater Review
- June 03, 2020
Left by Kathy Detlet
Receptionist is always courteous and helpful. My salesman, Jose Velasquez, as well as financial person very helpful. I have been to Paul Miller several times.
Google Review
- June 03, 2020
Left by Kaley Wagner
Easy experience during the time of covid-19
Edmunds.com - Service Review
- June 02, 2020
Left by diane frazier
my mechanic was very nice and helpful with info I needed to know thank you
Google Review
- June 01, 2020
Left by Samuel Rottenberg
The service department is always very helpful and friendly
Cars.com Review
- June 01, 2020
Left by PATRICK Althema
Paul M is one of the best Auto sales in NJ very Good.
Google Review
- May 31, 2020
Left by Theodore Weaver
Google Review
- May 31, 2020
Left by Nikki C
Simon is the guy to go to when you are looking to buy a vehicle!
Google Review
- May 31, 2020
Left by em&chlo Smith
Great experience - Jose was very professional and went out of his way to ensure we went away happy!
Cars.com Review
- May 31, 2020
Left by Breanne Megna
They helped me get great financing for a wonderful used car. I felt even though they were short staffed they worked hard to get me what I wanted and needed.
Google Review
- May 30, 2020
Left by Jenn
Google Review
- May 30, 2020
Left by Supriya Mazumder
Google Review
- May 28, 2020
Left by Dan Parillo
Google Review
- May 28, 2020
Left by John Magdziak
Google Review
- May 28, 2020
Left by Robert Davidson
Google Review
- May 28, 2020
Left by Kerrie Johnson
Google Review
- May 28, 2020
Left by ab0mbb __
Cars.com Review
- May 27, 2020
Left by Nick
Dominick is an excellent advisor. Friendly and full of knowledge.
Google Review
- May 27, 2020
Left by Vesna Dimoska
Edmunds.com - Service Review
- May 27, 2020
Left by GiGi
Great Service. I was notified of what needed to be done and what I needed was taken care of.
Google Review
- May 26, 2020
Left by Paul Fitzsimmons
DealerRater Review
- May 26, 2020
Left by Tom
My service was a recall due to an airbag problem. I did not want to wait to long and told James this. He was able to get the car finished in an hour
Google Review
- May 25, 2020
Left by Jenni Perry
Google Review
- May 25, 2020
Left by Munir Rahbe
Google Review
- May 23, 2020
Left by John Magdziak
Was met by service and quickly accommodated service was efficient and quick. Great job.
Cars.com Review
- May 23, 2020
Left by Tiffany
They dont operate like those huge dealerships who treat you like a number
Facebook - Web Review
- May 23, 2020
Left by Jerry Meier
Service Dept. was excellent in all aspects - Scheduling, Work Performed and Pickup. Very pleased with experience.
Google Review
- May 22, 2020
Left by Bianca Brown
Google Review
- May 22, 2020
Left by Robert Stephens
Google Review
- May 22, 2020
Left by Dan Parillo
Good guidance, excellent service. Recommended.
Google Review
- May 22, 2020
Left by Robert Davidson
Customer care was exceptional. Car was clean and work was done to the T.
Cars.com Review
- May 22, 2020
Left by elizabeth connelly
Morgan, my service rep, was excellent. I was very surprised by the fact that the routine maintenance was not covered by the service contract I had purchased with the car. It had run out a month before. I had confused its terms with that of the extended warranty. I had not realized that for a...
Google Review
- May 21, 2020
Left by edward wu
Google Review
- May 21, 2020
Left by Cynthia Castellano
Cars.com Review
- May 20, 2020
Left by TONI A LAWSON
James was friendly and informative. Service was done in a timely manor.
Google Review
- May 19, 2020
Left by Cynthia Castellano
Excellent service! I could not be more pleased from the service writer to the technicion!
Cars.com Review
- May 19, 2020
Left by Edmund
Thank you service team of Paul Miller West Caldwell NJ you are the best.....
Google Review
- May 18, 2020
Left by edward wu
Always professional work.
Google Review
- May 17, 2020
Left by Caralyn Silver
Google Review
- May 14, 2020
Left by Nancy Ardis
Google Review
- May 14, 2020
Left by diane doherty
Google Review
- May 14, 2020
Left by Mark Newman
Edmunds.com - Service Review
- May 14, 2020
Left by John B
Paul Miller Honda in West Caldwell is the best. Fast service, friendly staff and a comprehensive report each and every time I have my car serviced. Any questions (silly or redundant) are answered clearly and professionally. I never had a bad experience in the past 2 years of owning a Honda...
Google Review
- May 13, 2020
Left by Merle Martin
Google Review
- May 13, 2020
Left by Shalon Harris
YES INDEED!!! Everyone here in this service department was exceptionally nice & helpful especially Domenic Tomasso a service advisor. I will always come back to this Honda service department when I need my car serviced. Domenic was very understanding, attentive to my needs, honest ,helpful & overall...
Google Review
- May 13, 2020
Left by Carla Ramirez
Google Review
- May 13, 2020
Left by P. Ramos
Cars.com Review
- May 13, 2020
Left by Joseph Assaly
My service advisor Morgan is an asset to your team she explained everything about my service and also about the multi point things that I need to do eventually.
Facebook - Web Review
- May 13, 2020
Left by Tia Montano
they say it will take 1hr, it was done.
Google Review
- May 13, 2020
Left by Mark Newman
This was honestly the easiest and most stress-free experience I ever encountered in buying a used vehicle. No pressure from the staff and the final price was as promised with no additional fees.
Google Review
- May 11, 2020
Left by Ryan McCrudden
Google Review
- May 11, 2020
Left by Rebecca Glass
Google Review
- May 11, 2020
Left by Yingfei Xue
Google Review
- May 11, 2020
Left by Samuel Matukonis
Google Review
- May 11, 2020
Left by Michael Casciari
Google Review
- May 11, 2020
Left by James Varbanov
Google Review
- May 10, 2020
Left by Chaya Schera Spalter
Cars.com Review
- May 10, 2020
Left by J. Varner
Great service. Always love coming here, customer care is excellent and my car is always taken care of and feeling brand new after service.
DealerRater Review
- May 10, 2020
Left by matt.smith
Very good service. Dealership has adapted well to the covid-19 pandemic. Service was completed in the time they said it would be and cost was reasonable
Google Review
- May 10, 2020
Left by Samuel Matukonis
It was very nice. Even with the plague. Everyone was very nice, joking around, family kind of environment. The staff made me feel at ease with air high fives and just being friendly and talking from a distance. Very nice and professional staff.
Google Review
- May 10, 2020
Left by hetvi
Cars.com Review
- May 09, 2020
Left by Gregory J Lance
Salesman was polite and very helpful, as was the Finance Person.
Google Review
- May 08, 2020
Left by Lisa Collucci
DealerRater Review
- May 08, 2020
Left by daryn
I've been taking my Honda S2000 for service here for over 7 or 8 years now. The service team has always been honest, friendly, and always willing to provide a discount of some kind. I wouldn't take it anywhere else. Would highly recommend their service department.
Google Review
- May 08, 2020
Left by Rebecca Glass
Friendly, courteous, prompt
Cars.com Review
- May 07, 2020
Left by Desiree
It was a pleasure to do business here. I was so happy that your establishment was open (under the circumstances) to do my repair. Morgan was so friendly, knowledgeable and her customer service was great! I was in and out and thats BIG points in my book! I will definitely consider this location when...
Google Review
- May 07, 2020
Left by Thomas DuBarry
The service was great, friendly and very efficient
Google Review
- May 07, 2020
Left by Michael Casciari
While the service took longer than anticipated they truly went above and beyond - I had a loner car instantly and all the service - besides the regular service check-up was covered through warranty.
Cars.com Review
- May 07, 2020
Left by ASHOK DOHALE
Service Agent Dominic was very polite and helpful. Service was Excelant
Cars.com Review
- May 06, 2020
Left by E Lynn kucher
Pleasant visit. Missed the coffee and bagels but realize it all is the struggle gn of the times. Appreciate that could put distance between me and other customers.
Google Review
- May 04, 2020
Left by Drizzle Squad
DealerRater Review
- May 04, 2020
Left by eller6
The service was excellent and took a reasonable amount of time. Everyone wore masks and was conscious of social distancing. I would come here again.
Google Review
- May 03, 2020
Left by James Varbanov
I paid $49.99 plus tax for an oil change, tire rotation, and a multi-point inspection. They honored their coupon and delivered upon the promised service.
DealerRater Review
- May 02, 2020
Left by Jbecker
Car broke down on highway and Morgan assisted me right away - she is always great! The repairs were timely and Covid precautions were much appreciated
Google Review
- May 02, 2020
Left by nel Mon
Google Review
- April 30, 2020
Left by Yingfei Xue
Complimentary pick up and delivery for cars need service. Very nice!
Edmunds.com - Service Review
- April 30, 2020
Left by Barbara
Had to have a 30 mileage check and thank god Paul Miller in Caldwell was up and doing business during this time they are great
Cars.com Review
- April 30, 2020
Left by Frank
Customer service was excellent. Morgan who talked to me over the phone explained how they would determine if the issue was covered under the warranty. She also gave me a call 24hrs before my appointment to confirm. As well as explained the process that would be taken with my car in regards to...
Google Review
- April 29, 2020
Left by Lauren Lauterhahn
Google Review
- April 29, 2020
Left by Balaji Venkataraman
Cars.com Review
- April 28, 2020
Left by Double K
Had basic maintenance and warranty work done at the same time. Car was done in 1 day. Service department is following safety measures. All work seems ok.
Google Review
- April 24, 2020
Left by kory Rosenberg
Google Review
- April 23, 2020
Left by Robert Go
Google Review
- April 23, 2020
Left by Luella Osuna
I went in for my scheduled maintenance. I signed the paperwork for the work to be done within a minute or two from walking in. The representative was cordial and a pleasure talking to.
Cars.com Review
- April 23, 2020
Left by Rebecca bouzite
I bought my car from this dealership, and I always service my car here , because of the outstanding customer service.
DealerRater Review
- April 22, 2020
Left by Joe
Service at its best Timely efficient, and truly a class act It's nice to be treated with honesty and respect I would trust my Ridgeline to no one else but Kirk Quinones at Paul Miller Honda
DealerRater Review
- April 22, 2020
Left by pgentile10
My experience in buying my Honda Civic with Peter Jarvis was very professional. My service experiences with James and Morgan have again been been very professional and friendly.
Edmunds.com - Service Review
- April 19, 2020
Left by Thanks
I'm so glad I could get my maintenance completed even with so many businesses shut down. Everyone was professional and competent. I felt safe in the waiting area as all precautions were taken. My car was finished well within the time estimated.
Google Review
- April 18, 2020
Left by Kristina Diminich
Google Review
- April 17, 2020
Left by SupaahSole
Google Review
- April 17, 2020
Left by Ryan McCrudden
Stellar service.
Google Review
- April 17, 2020
Left by Jan Yeu Yeh
Edmunds.com - Sales Review
- April 14, 2020
Left by Ashley
Great service, extremely please with the experience and love the car.
Cars.com Review
- April 14, 2020
Left by Ron Mullen
Morgan , Explained in detail the up front costs and also gave a very exact time when the car would be ready. Morgan checked in on me in the waiting room confirming that the approximate time was. On course. When done Morgan explained in detail the final costs to my satisfaction.
Edmunds.com - Service Review
- April 12, 2020
Left by GRG77
Paul Miller Honda provided a pick up and drop service which was greatly appreciated during this pandemic. They also were very thorough by telling me about a recall and executing that in addition to the requested service. They kept me up to date on timing and it really was seamless. Thanks Paul...
Google Review
- April 12, 2020
Left by Farrah Batca
Having car issues in the middle of all this quarantine stuff is definitely not ideal. Im so glad I brought my car in though. I dealt with Morgan throughout the whole process and she was so nice and understanding (I somehow managed to miss her call 4-5 times) I couldnt get everything I needed done...
Google Review
- April 11, 2020
Left by Rachel Culha
Google Review
- April 11, 2020
Left by Igor Mishin
Google Review
- April 11, 2020
Left by Robert Schiller
Google Review
- April 11, 2020
Left by Eric Hauser
Cars.com Review
- April 11, 2020
Left by Heather
The service department went above and beyond to take care of my needs. Very knowledgeable and helpful
Google Review
- April 11, 2020
Left by Danna Sanchez
Google Review
- April 11, 2020
Left by Igor Mishin
Thank you very much for everything!
Cars.com Review
- April 10, 2020
Left by M
Everything was great except for the scratch that appeared on my car door during the time the car was in you possession. And then no acknowledgement that it happened. You dropped the car in my driveway with no noticed that it had been delivered.
Google Review
- April 09, 2020
Left by Anthony Vitellaro
Google Review
- April 09, 2020
Left by Brian Leger
Google Review
- April 02, 2020
Left by Anand Desai
Google Review
- April 02, 2020
Left by Chris Joyce
Google Review
- April 02, 2020
Left by Robert Schiller
Morgan was awesome! The customer service she offered was amazing. She offered insight and had the keys made in a timely manner. I will continue to come to Paul Miller Honda for all of my service needs.
Google Review
- March 30, 2020
Left by Christian Crespo
Google Review
- March 30, 2020
Left by Barry Halloran
Google Review
- March 30, 2020
Left by Irving Dinner
Google Review
- March 30, 2020
Left by sudheesh vs
Google Review
- March 30, 2020
Left by Eric Hauser
Great service. Dominic the service adviser was very helpful and the work they did was as expected.
Google Review
- March 30, 2020
Left by Jessica Denoff
Cars.com Review
- March 30, 2020
Left by Anna MacFarlane
Dominic came through for me, a real Godsend, after contacting another Honda Dealership and being left on hold for a few days, I called Paul Miller Honda and told them of my dilemma. My car wouldnt start, I am alone and I need my car. Dominic asked me to have my car jump started and come in and he...
Cars.com Review
- March 28, 2020
Left by Jane
Morgan was amazing! She was friendly and thorough. She took her time explaining things to us. The cars (we had 2 serviced), were diagnosed and then fixed in a very timely manner. We are confident our cars are as safe as they can be. Thank You Morgan and Honda!
DealerRater Review
- March 24, 2020
Left by DIlavsky
Jose was a pleasure to work with again. It was my 2nd Honda in a row. The whole process was smooth and quick and painless. Thanks!!
Cars.com Review
- March 19, 2020
Left by Satisfied Customer
Very pleased with customer service, vehicle service work done
Cars.com Review
- March 18, 2020
Left by Rosemary Prizzi
Easy to make appointment at a convenient time. Everyone is professional and pleasant. I was told that my service could take up to 90 minutes and it was done before then. The customer waiting area is spacious and comfortable. All in all an excellent experience.
Google Review
- March 17, 2020
Left by Rachel Culha
Alejandro the Finance Mgr is exceptional!
Cars.com Review
- March 13, 2020
Left by Marie
Brian Puyren was excellent in assisting me with what services were needed for my car
DealerRater Review
- March 13, 2020
Left by Lrose1234
Great service. Very professional advisors. Highly recommended dealer. Ms. guido was very helpful and explained everything well. Very professional. Have been servicing my vehicle there for 5 years.
Google Review
- March 12, 2020
Left by MarcoPolo USA
Now you have 5 stars
Google Review
- March 11, 2020
Left by Alex Gagiu
Google Review
- March 11, 2020
Left by Edwin Vasquez
Google Review
- March 11, 2020
Left by Dottie Hiebing
Google Review
- March 11, 2020
Left by lee hands
Google Review
- March 11, 2020
Left by Michael Luftglass
Google Review
- March 11, 2020
Left by Nathaniel Palma
Google Review
- March 11, 2020
Left by GJT
Google Review
- March 11, 2020
Left by myra sumka
Google Review
- March 11, 2020
Left by Richard Koscielak
Google Review
- March 11, 2020
Left by roland becker
Google Review
- March 11, 2020
Left by allison hansen
Cars.com Review
- March 11, 2020
Left by Montville NJ
I love the people there. Everyone has a smile and a hello
Google Review
- March 10, 2020
Left by PABLO JOSE CORONEL MENDOZA
CarGurus Review
- March 09, 2020
Left by David
Replied very quickly to my inquire about a vehicle.
DealerRater Review
- March 09, 2020
Left by malaika
Service is always great at this car dealer. Have never had a bad experience as of yet and have been going there for years. Thanks.
CarGurus Review
- March 09, 2020
Left by GuruYHY5Q
Not right now until the numbers fit my retired pocketbook!
Google Review
- March 07, 2020
Left by myra sumka
I was very pleased with the service. It was my first time in Paul Miller's Service Department and Morgan Guido greeted me and took care of all my concerns.She was warm and welcoming . it was a very good experience.
Google Review
- March 07, 2020
Left by Dariusz Sienicki
Google Review
- March 07, 2020
Left by corey handler
Google Review
- March 07, 2020
Left by Joan Grevatt
Google Review
- March 07, 2020
Left by Aqueela Chaudhry
Cars.com Review
- March 04, 2020
Left by Alex Picatoste
Juan Bautista in sales did an amazing job getting me a brand new Civic Si. I had poor credit and zero down and he still managed to get me an awesome deal. Was in and out didnt take to long. Would recommend Paul Miller Honda and Juan to anyone looking for a new or used vehicle.
Google Review
- March 03, 2020
Left by Dottie Hiebing
Had a spur of the moment issue. Advisor Charles got me in and out pronto. I always can depend on attention to detail, explanations of service needed, and friendly service. This time was no different.
DealerRater Review
- March 03, 2020
Left by Diana.cahill
The sales person was knowledgeable and the total experience was pleasurable. I would recommend Paul Miller Honda to my friends and family in the future.
Edmunds.com - Service Review
- March 02, 2020
Left by Oberti2000
My service advisor, Morgan Guido, was very knowledgeable and provided me with exceptional service
Google Review
- March 01, 2020
Left by Michael Luftglass
Charles was great...knowledgeable and friendly.
Google Review
- February 29, 2020
Left by Jose Neyra
Google Review
- February 29, 2020
Left by marilyn giehl
Google Review
- February 29, 2020
Left by Andrew Gottesman
Cars.com Review
- February 28, 2020
Left by Cheryl
The guy was very nice. The service was done quickly.
Cars.com Review
- February 28, 2020
Left by John Martin
Enjoyed the quick service, warm hospitality, clear answers, fair dealing.
Edmunds.com - Service Review
- February 28, 2020
Left by Robert
Was in for B1 service which went well, however when service advisor informed me of 2 items needing service, one of them was very pricey.I told advisor thinking of getting another car do not like accords with turbochargers she said other options available not all models turbocharged.This is false,...
Edmunds.com - Sales Review
- February 27, 2020
Left by LHands
Went in just to window shop and walked out with new vehicle. Love my new HRV. Great shopping experience with no high level buying pressure tactics.
DealerRater Review
- February 27, 2020
Left by cherylb425
Bryan was great. He walked me through my options, followed up after my car was looked at and while it was being worked on. James was there when I dropped off and picked up my vehicle and was very nice and helpful. Definitely happy with the staff in the service department!
Google Review
- February 23, 2020
Left by mickey isabella
DealerRater Review
- February 23, 2020
Left by Brittw194
Charles in the service department was very efficient in explaining my options for services offered. Service was completed very quickly and the waiting area was very nice. Thank you Paul Miller Honda and Charles in service.
Cars.com Review
- February 22, 2020
Left by Willola Ashley
I had no appointment, waited less than 5 minutes to be checked in and was in and out in less than 2 hours.
Google Review
- February 22, 2020
Left by Dan Choi
Facebook - Web Review
- February 21, 2020
Left by Noreen Verderosa
The service was exceptional. After the issue was diagnosed, the service manager advised me that a part was needed and it might take 2 3 days. I was pleasantly surprised when the following morning just before 9AM I received a call that the part had been received and I made an appointment for 11AM...
Google Review
- February 21, 2020
Left by Nathaniel Palma
very accommodating, friendly and helpful. appreciate the help they did.
Google Review
- February 20, 2020
Left by nathaniel palma
very accommodating, friendly and helpful. appreciate the help they did.
Google Review
- February 20, 2020
Left by Jose Perez
Google Review
- February 19, 2020
Left by Judith Landgraf
Jose Velasquez. You owe me an apology. For lying, After trying to sell me a car, sight unseen, but I have to buy it in 24 hrs. Then later: " I did not try to sell you a car". Okay. Then what was that?
Google Review
- February 19, 2020
Left by Frank Firavanti
Google Review
- February 19, 2020
Left by sweet salt
very accommodating, friendly and helpful. appreciate the help they did.
Google Review
- February 18, 2020
Left by J K
Google Review
- February 18, 2020
Left by Rachelle Grossman
Google Review
- February 18, 2020
Left by Sarah Anderson
Google Review
- February 18, 2020
Left by mercedes gonzalez
Exceptional Service...
CarGurus Review
- February 18, 2020
Left by Jerome
They keep in contact is just I am so busy with work I have not have time to drive to New Jersey
Google Review
- February 17, 2020
Left by lee hands
Great car sdcc shopping experience.
Google Review
- February 17, 2020
Left by Michael Carbone
Google Review
- February 17, 2020
Left by Yanxin Wang
Google Review
- February 16, 2020
Left by roland becker
Great friendly staff! Great place to get a new Honda! Had such a good experience that my best friend bought a car here after!
Facebook - Web Review
- February 16, 2020
Left by Ann Marie Murphy
helpful thorough pleasant
Google Review
- February 15, 2020
Left by Laura MacMoyle
Cars.com Review
- February 14, 2020
Left by Joan Checca
James was attentive and gave skilled advice as to how to triage some expensive but necessary repairs. He facilitated value engineering in what must happen now and what could wait. Given that my odyssey has over 110,000 miles on it. Keeping it on the road with no car payments as long as this car...
Google Review
- February 14, 2020
Left by Richard Koscielak
Service Consultant, James Dodwell, was Polite & Attentive & Provided Exceptional Service. The car was serviced Very Quickly and I was on my way! Excellent experience! I would Recommend Paul Miller Honda Service to anyone!!
Google Review
- February 13, 2020
Left by Mychal Kelly
DealerRater Review
- February 13, 2020
Left by bonniesmiler
The staff, both indoors and out, was very helpful and friendly, there was no pressure, and I didn't have to wait too long for my car's routine service. Where I take issue is with Honda itself--the dashboard showed the service code, B-1 I think, and it was my second time for servicing. I was told...
Google Review
- February 13, 2020
Left by ALPESH SHAH
Google Review
- February 13, 2020
Left by Frank g
Google Review
- February 12, 2020
Left by Edwin Vasquez
Very helpful + attentive
Google Review
- February 12, 2020
Left by GJT
Excellent Service from the minute i walked in until the minute i left. Charles was a pleasure to deal with. Thank you
Edmunds.com - Service Review
- February 12, 2020
Left by Ellen
I was greeted quickly and cheerfully. Service was performed in the timeframe quoted which was reasonable for the amount of work to be done. Checkout was also pleasant.
Google Review
- February 11, 2020
Left by Arnold Nash
Google Review
- February 11, 2020
Left by tim guild
Google Review
- February 11, 2020
Left by Ponvel Shanmuganathan
Google Review
- February 11, 2020
Left by Angel Cabrera
Google Review
- February 11, 2020
Left by Beth LaRocco
Google Review
- February 11, 2020
Left by luis grados
Google Review
- February 11, 2020
Left by Steph Vargas
Google Review
- February 11, 2020
Left by Courtney Washington
Google Review
- February 11, 2020
Left by Jeannette Podgorski
Google Review
- February 11, 2020
Left by Halima El-Moslimany
Google Review
- February 11, 2020
Left by Samantha Myers
Google Review
- February 11, 2020
Left by Jen Bonnell
Edmunds.com - Service Review
- February 11, 2020
Left by Mike
There is a reason I have bought my last two cars and will buy my next car from Paul Miller Honda. I had a flawless, friendly service experience once again.
Google Review
- February 10, 2020
Left by Jose Raposo
Google Review
- February 09, 2020
Left by Reek MVC
Google Review
- February 09, 2020
Left by Naveen Kumar
Google Review
- February 07, 2020
Left by Steph Vargas
SHA ARAFAT IS THE BEST
Edmunds.com - Service Review
- February 07, 2020
Left by Toni
Quick and thorough service!
DealerRater Review
- February 06, 2020
Left by Leanne
I purchased my second car from this dealership last night and I will keep returning because of the excellent product as well as the level of service I receive consistently from the sales staff.
Cars.com Review
- February 06, 2020
Left by Florence DENNIS
I've been to this dealership many, many times because I've purchased several vehicles from it - back to when it was Honda of Essex. Many of the "good" service reps are gone and I've had ahuge problem with one of them just a year or two ago.. However, Morgan resolved that situation back 2 yeas...
Facebook - Web Review
- February 05, 2020
Left by Florence Dennis
Morgan was extremely helpful in servicing my CRV
Google Review
- February 05, 2020
Left by Jessica Minsky
This was my second lease from Paul Miller. I was able to do all the negotiations over the phone with Rob my salesman. He gave me good prices without the need for haggling. I filled out all the paperwork online for the initial financial portion. Made an appointment to pick up my car the next day and...
Google Review
- February 04, 2020
Left by Saravanan Alagappan
Google Review
- February 04, 2020
Left by Judy Hampson
DealerRater Review
- February 04, 2020
Left by George Booker
The salesman and his manager listened and didnt apply any pressure. We werent intending to buy but they made it a pleasant experience.
Google Review
- February 03, 2020
Left by Nardege Dauphin
Edmunds.com - Service Review
- February 02, 2020
Left by Olivia
I had my Civic towed in on Friday night after the service center was closed. I needed three things done on my car, and they were all completed by Saturday afternoon. I'm extremely pleased with the speed and professionalism from everyone at Paul Miller!
Google Review
- February 02, 2020
Left by Jennifer Keating
Google Review
- February 02, 2020
Left by Vladimiro Quesada
Google Review
- February 01, 2020
Left by Steve Feldman
Google Review
- January 31, 2020
Left by yatin Patel
Google Review
- January 31, 2020
Left by Ponvel Shanmuganathan
Awesome
Google Review
- January 30, 2020
Left by Richard Burguillos
Google Review
- January 30, 2020
Left by Kimberly Hernandez
I bought a car from here almost 2 years ago and was very unhappy with it and the person who sold it to me just wanted her commission I suppose but wont get into that as she no longer works there. But I received an offer in the mail very similar to the one I received 2 years ago and was very uneasy...
Google Review
- January 29, 2020
Left by Donna Delisiis
Cars.com Review
- January 28, 2020
Left by BRENDA LEE
GENE CHRISTIANO WAS EXCELLENT I TRUSTED HIM MADE IT EASY FOR ME TO UNDERSTAND EVERYTHING HE IS AN ASSETT TO YOUR COMPANY WOULD HOPE TO HAVE HIM HELP ME AGAIN. SINCERELY BRENDA LEE.
DealerRater Review
- January 28, 2020
Left by efontana5
This is my 2nd time going to this excellent dealership for service. I arrived there for my oil change the gentleman reviewed everything with me was very professional and knowledgeable. Once he finished reviewing the service he advised you can help yourself to bagels and coffee while we service your...
Google Review
- January 28, 2020
Left by Jacquelyn Graham
CarGurus Review
- January 27, 2020
Left by Lauren
Paul was very responsive
Google Review
- January 25, 2020
Left by John Jerger
Google Review
- January 24, 2020
Left by Justin Ottino
Google Review
- January 24, 2020
Left by Brandon Isaacson
Google Review
- January 24, 2020
Left by Halima El-Moslimany
Bryan, my service representative, took me in without an appointment. He found information and my maintenance contract. He had my car serviced quickly and efficiently. He went over the results with me. Everything was taken care of.I would definitely go back to Paul Miller Honda.
Edmunds.com - Service Review
- January 24, 2020
Left by 12345
Everything was straight forward and there was no pressure to have any service done.
DealerRater Review
- January 23, 2020
Left by John T
I bought a new Honda Accord in 2006 from this dealership. I recently (Dec 2019) brought it in for an airbag recall. We made the appointment, but when I showed up to drop off the car, there was some internal miscommunication and they sent me (and my ride) home, telling me they didn't have the part....
Edmunds.com - Service Review
- January 23, 2020
Left by YBW
I was able to have a get a same day appointment! The service agent as friendly. He listened to my concerns and addressed them. Service was done quickly and I've not had any issue with the vehicle so far.
Google Review
- January 22, 2020
Left by Denise Klein
Google Review
- January 22, 2020
Left by Marcelle Adams
DealerRater Review
- January 22, 2020
Left by nkp47
On time, good work, explain what is required to fix problem in old car, not pushed to do the said job Thanks Hot chocolate 👌good
Google Review
- January 21, 2020
Left by Zachary Sabatino
Google Review
- January 21, 2020
Left by luis grados
My mechanic is the best , good place
DealerRater Review
- January 21, 2020
Left by bonoj_19
Friendly Service; helped make the repair painless; completed quickly; worked with me; all staff friendly and helpful; offered the best service; offered suggestions. Thank you.
DealerRater Review
- January 21, 2020
Left by Skategerard
I would recommend this dealership sales and service to everyone! Kirk the service manager is the best and everyone working for him very professional. The deserve 5 stars!!!
Edmunds.com - Service Review
- January 21, 2020
Left by Aceccon
My servicing was easy to schedule and complete. The customer service was reliably superb and they helped me save more money than my coupon promised.
Google Review
- January 20, 2020
Left by J R M-M.
Google Review
- January 20, 2020
Left by GeeCee 96
Excellent customer service. James was really customer focused, friendly and ensured all of my requests were taken care of! Thank you.
Google Review
- January 20, 2020
Left by Angel Cabrera
great experience, dedicated professional staff
Google Review
- January 19, 2020
Left by Jack Pang
Google Review
- January 18, 2020
Left by Danny V.
DealerRater Review
- January 18, 2020
Left by honda
same as above plus A1 service quick and coffee and bagel delicious I don't have anything more to say but it seems that I have to say at least 25 words -----quite annoying
Google Review
- January 17, 2020
Left by Jeannette Podgorski
We had a great experience buying our new Honda Civic Hatchback from Adham.
Google Review
- January 17, 2020
Left by Chris Stark
Google Review
- January 17, 2020
Left by nauka menon
Google Review
- January 16, 2020
Left by jayant bhosle
DealerRater Review
- January 16, 2020
Left by rsmortier
Friendly service and efficient in their schedule. Was able to give information about work that will be needed later.Not forced to do it now.
Edmunds.com - Service Review
- January 15, 2020
Left by BDRVRBRKLIT_1_14_20
Morgan was wonderful. After repair was completed, she came over to inform me of it and to discuss what needs to be done in the near future to keep my vehicle running smoothly.
DealerRater Review
- January 15, 2020
Left by Jeep2017
I was able to get an appointment within 24 hours. They did not do a sell on any additional services. Gave a reasonable price on tires. Service was friendly and car was ready more or less when they said it would.
Google Review
- January 15, 2020
Left by Richard Hill
Friendly staff, fast service. I have recommended them to several people already.
Google Review
- January 15, 2020
Left by Samuel Rottenberg
Google Review
- January 15, 2020
Left by Jenny
We had a great experience buying our new Honda Civic Hatchback from Adham.
Google Review
- January 14, 2020
Left by Samantha Myers
Everyone here was so friendly and they offer very competitive pricing! Jose was fabulous to work with. Would definitely recommend to a friend!
Google Review
- January 14, 2020
Left by Sybil Rosenberg
DealerRater Review
- January 14, 2020
Left by imhank
Purchased my Honda and found that the salesman was not pushy, met my price range, and closed the transaction, explaining all the features. The service department was always courteous, fit me into my time frame for service and really took care of my car.
Google Review
- January 14, 2020
Left by Patima Ketkeaw
Edmunds.com - Service Review
- January 13, 2020
Left by Dixiecityjam
The service staff is always courteous, the waiting room always clean and inviting. Coffee and water are made available at all times. The seats and tables are comfortable and the procedure is always timely and efficient.
Google Review
- January 12, 2020
Left by Courtney Washington
Great service! Bryan Puyen and Kirk Quiones are knowledgeable, helpful, and courteous.
Google Review
- January 11, 2020
Left by Charles Feiner
Google Review
- January 11, 2020
Left by Robert Zebick
Google Review
- January 11, 2020
Left by Kazmierz Plichta
Google Review
- January 11, 2020
Left by Yaacov Y Goldman
Google Review
- January 11, 2020
Left by Chad Potenzone
Google Review
- January 11, 2020
Left by Adona Sager
Google Review
- January 11, 2020
Left by Albert Aguayo
Google Review
- January 11, 2020
Left by sandra corthell
Cars.com Review
- January 11, 2020
Left by mike river
Had a very smooth buying experience with Rob Orrok. Hes a top sales rep for a reason. Easy going, does not rush you, detail oriented, quick to respond. A few emails exchanges, reasonable in negotiation and a ten minute visit to sign paperwork and that was it! Best dealership experience Ive ever had.
Google Review
- January 11, 2020
Left by Charles Feiner
Excellent service
Google Review
- January 10, 2020
Left by Jamie Arroya
DealerRater Review
- January 10, 2020
Left by bella
everything about this dealership is totally top notch. won't go anywhere else. Dan Eller is out salesman. Total Professional. Morgan & James are in service are great
Edmunds.com - Service Review
- January 10, 2020
Left by CR-V
Done in timely manner.
Google Review
- January 09, 2020
Left by Kenny McNair
Google Review
- January 09, 2020
Left by Ruth Bolger
I appreciate the clear communication and quick service that I received yesterday. I also liked the on-line scheduling process that allowed me to make an appointment even when the dealership was closed. I will strongly consider returning to Paul Miller the next time my car needs service -...
Google Review
- January 09, 2020
Left by Julia Cho
The staff are so helpful and amazing at customer service. I highly recommend getting your maintenance at this Paul Miller Honda!
Edmunds.com - Service Review
- January 08, 2020
Left by Lexie
Oil change and tire rotation was done in less than an hour
Google Review
- January 07, 2020
Left by Joe Silvestri
DealerRater Review
- January 06, 2020
Left by AlRosen
Working with Roman was very pleasant, got a nice preowned 2007 Honda Accord. Car is clean, price was reasonable. This is the 4th car my family has bought from Paul Miller.
DealerRater Review
- January 06, 2020
Left by smstrat
I have always driven away from Paul Miller's Service Dept. knowing my Honda Civic was given the best care I could get. My service advisor addressed all of my questions with knowledge and concern. A truly awesome experience!
Google Review
- January 04, 2020
Left by Vivek Singh
Google Review
- January 04, 2020
Left by Jenny Pizzuti
Google Review
- January 04, 2020
Left by Arindam Roy
Google Review
- January 04, 2020
Left by Joshua Glatter
DealerRater Review
- January 04, 2020
Left by gpla3690
Always feel welcomed at this facility! Morgan is a doll. She made the experience pleasurable and worry free. I couldn't be happier with her, the dealership and my beautiful car.
Google Review
- January 03, 2020
Left by Kalpesh Kenia
Service center at Paul Miller Honda of West Caldwell is the best. The service manager Kirk and service advisor Morgan are very professional and have lots of patience. They listen to their clients and help resolve any issues with the vehicle. They kept me updated with service progress and had my...
Google Review
- January 03, 2020
Left by Hunter Massey
*Definitely a must read review. * Bought a 2012 Ram Longhorn from Paul Miller Honda with 70k miles on it and what seemed like a nightmare from the start which couldve been much worse was handled professionally by the used car manager George the ram needed a new engine without me even putting 1000...
Google Review
- January 03, 2020
Left by Sereena Williams
James is great, his customer service is incredible and consistent. I've been going here for service for about a year now and after my experiences here wouldn't go anywhere else.Thank you to the shop guys who keep my car running right!
Google Review
- January 03, 2020
Left by Jeffrey Miller
Cars.com Review
- January 03, 2020
Left by catherine colford
Robert Orrok is terrific. This is the third time I leased a car through him. Actually, I leased two cars.
Google Review
- January 02, 2020
Left by Lilly Porter-Bennett
Google Review
- January 01, 2020
Left by Adona Sager
Good customer service. Friendly staff. Good amount of waiting time when I did my recall appointment.
Google Review
- January 01, 2020
Left by Harneet Singh Pasricha
Google Review
- January 01, 2020
Left by Lana Marchese
Google Review
- January 01, 2020
Left by Lilly Webb
Google Review
- January 01, 2020
Left by Marryn Bennett
Google Review
- January 01, 2020
Left by Marc Spagnola
Google Review
- January 01, 2020
Left by Leslie Pais
Google Review
- January 01, 2020
Left by Jason Freda
Cars.com Review
- January 01, 2020
Left by Christopher Zaki
Great Experience. I had a significant amount of work that needed to get done before I could drive safely. I was honestly feeling overwhelmed about the cost and downtime, however all of my concerns were addressed and bottom line is the service department worked with me to make the cost affordable and...
Google Review
- December 31, 2019
Left by Chad Potenzone
Kirk was great! Very professional and upfront.
Cars.com Review
- December 31, 2019
Left by Wilson Gonzalez
No dealer was able to offer a better price. Sales team was great and provided a hassle free experience.
Google Review
- December 30, 2019
Left by Suehyun Lim
Very friendly and professional.
Google Review
- December 30, 2019
Left by Yaacov Y Goldman
Love the place. Been going there since 2009
Google Review
- December 30, 2019
Left by Ameen Kandil
I needed an oil change and maintenance on my 2019 Honda CR-V and decided to go to Paul Miller since I got my vehicle from there. First and foremost, Morgan, the service representative was outstanding! I had no issues with customer service at all.However, the reason why I cannot in good faith give...
Google Review
- December 30, 2019
Left by sandra corthell
My recent purchase experience was an excellent one! The staff was very friendly and applied great effort to finalize the deal. I think this dealership is fair and courteous. I have become a loyal customer!
Google Review
- December 30, 2019
Left by Albert Aguayo
Brought my first Subaru here. Got a good deal. Great dealer experience.
Cars.com Review
- December 28, 2019
Left by Runaway Wheel
Went in for an oil/filter change and tire rotation. Service agent was courteous and helpful. Waiting area was clean and spacious unlike some of the ones in the city.
DealerRater Review
- December 25, 2019
Left by patsarles
everyone was understanding and helpful and went out of their way to fix my problems and I to give me back my van on Christmas Eve! Thanks.
Google Review
- December 24, 2019
Left by Vincent Ferraro
Google Review
- December 23, 2019
Left by Kazmierz Plichta
Fast and excellent service
Edmunds.com - Service Review
- December 23, 2019
Left by EC
Appointment was On time. Thorough review of the car. Car was completed quickly.
Google Review
- December 22, 2019
Left by Patrick Sperger
Google Review
- December 22, 2019
Left by Laxman Kumar Munigala
Google Review
- December 22, 2019
Left by Melissa Vecchiarelli
Google Review
- December 22, 2019
Left by kenny mcnair
Google Review
- December 21, 2019
Left by Robert Zebick
Quick and Helpful.
Google Review
- December 20, 2019
Left by Hector hernandez
DealerRater Review
- December 20, 2019
Left by SandraJ123
Bryan Puyen was a great big help!! This was the quickest oil change Ive ever received from Honda. Also one of the best service since Ive been a Honda customer.
Google Review
- December 18, 2019
Left by Pasqual Ferraro
Google Review
- December 18, 2019
Left by MANAV PAREKH
Google Review
- December 18, 2019
Left by Felecia Williams-Ware
Google Review
- December 17, 2019
Left by Asif Pervaiz
Cars.com Review
- December 17, 2019
Left by CLSLOANE
Have leased 5 vehicles from Paul Miller. Sales and Service excellent
DealerRater Review
- December 16, 2019
Left by Acee3
Service department took care of my repair Im very pleased with them as always. Morgan took care of what repair I needed And Im very pleased.
Cars.com Review
- December 16, 2019
Left by David
As before, I had a seamless experience at this location.
Google Review
- December 15, 2019
Left by Ed Weiner
In and out in an hour for first service. Great work guys.
Edmunds.com - Service Review
- December 15, 2019
Left by 1
Ever since the first time I took the car there, Honda in Caldwell has been exceptional, their customer service and friendliness are truly rare these days. I am very happy and I completely trust them with our car!!!!!
Google Review
- December 14, 2019
Left by joseph torre
Cars.com Review
- December 14, 2019
Left by John
Sales were very friendly and makes everything runs smoothly.
Edmunds.com - Service Review
- December 14, 2019
Left by Great
The work and service were excellent. The employees are kind and my service writer gave me real time updates on the status of my vehicle. Excellent!
Facebook - Web Review
- December 13, 2019
Left by Shayne Kelly
Recently bought my 1st car at PMH. Jose was very friendly and made my car buying experience easy!
Google Review
- December 12, 2019
Left by Tri Hutabarat
Google Review
- December 11, 2019
Left by Amul 12
Google Review
- December 11, 2019
Left by Debbie Gaccione
Google Review
- December 11, 2019
Left by Heshy Gottdiener
Google Review
- December 11, 2019
Left by Carl Johnson
Google Review
- December 11, 2019
Left by Zein Maya
Google Review
- December 11, 2019
Left by Diana Joung
Google Review
- December 11, 2019
Left by Louis Patrone
Google Review
- December 11, 2019
Left by Gail Auriemma
Google Review
- December 11, 2019
Left by Holly Gionni
Google Review
- December 11, 2019
Left by Luis Sanchez
Google Review
- December 11, 2019
Left by Maryam Shaikh
Google Review
- December 11, 2019
Left by D B
Google Review
- December 11, 2019
Left by dan russoniello
Google Review
- December 11, 2019
Left by Mustapha Bahej
Google Review
- December 11, 2019
Left by Gail Auriemma
James was great!! He explained the finding of the inspection in detail. It was good.
Google Review
- December 10, 2019
Left by venkatesh sambandamoorthy
Google Review
- December 10, 2019
Left by Martha Gavidia
Edmunds.com - Service Review
- December 10, 2019
Left by Ron
Service representative was very concise and helpful.
Google Review
- December 09, 2019
Left by mukul chakravarthy
Google Review
- December 07, 2019
Left by Jeff Belanger
DealerRater Review
- December 06, 2019
Left by SN
Mr. Jose was able to cordially greet and showed patience in listening to the requirement of the customer Later, he nicely explained the process of obtaining the certified pre-owned vehicles and also showed us about the car history report and inventory of vehicles available so that we can easily to...
Google Review
- December 05, 2019
Left by Zein Maya
Professional, friendly, and time conscious.
DealerRater Review
- December 05, 2019
Left by ubongkobsy
Clean service waiting area, friendly and cordial staff, the service was quick and efficient. The waiting area was warm and kids friendly, exceptional service, appreciate it.
Cars.com Review
- December 05, 2019
Left by Joann Strenz
Service was prompt and done within the time stated. I was kept informed since I was waiting for my car. Service representative was courteous.
Google Review
- December 04, 2019
Left by David Halbert
Google Review
- December 04, 2019
Left by Laurie Lazorchak
Google Review
- December 03, 2019
Left by Alana Dundas
Google Review
- December 02, 2019
Left by Mark Stuhrmann
Google Review
- November 30, 2019
Left by stephen yeager
Google Review
- November 29, 2019
Left by Sehrash Bhatti
Google Review
- November 29, 2019
Left by Debbie Gaccione
Very personable !!!
Google Review
- November 29, 2019
Left by Louis Patrone
Dominic and his manager were great and very accommodating!
DealerRater Review
- November 29, 2019
Left by hollygionni
Excellent customer service and always very professional. Take the time to make sure I understand all my options, highlighting important safety issues so work is prioritized properly.
Google Review
- November 28, 2019
Left by Heshy Gottdiener
Great people
Google Review
- November 28, 2019
Left by Kwasi Wahtuse
Google Review
- November 28, 2019
Left by D B
Great experience!They always go the extra mile to take care of customers !!
Google Review
- November 27, 2019
Left by Luis Sanchez
Great customer service by Monique James and Alejandro. Highly will recommend this place.
DealerRater Review
- November 27, 2019
Left by LT
I worked with Peter on two occasions. I went back a third time, however, his manager would not give the price we were looking for and we wound up with another dealer, but it is my belief that this surely was not Peter's fault, I feel he was taking directions from above. He is an excellent and...
Google Review
- November 27, 2019
Left by G W
Google Review
- November 27, 2019
Left by Holly Gionni
Everything was explained to me in detail so I understood my options and their customer service was exceptional. Will definitely be returning.
Google Review
- November 27, 2019
Left by Jim Levey
Google Review
- November 26, 2019
Left by Carolyne Volpe Curley
Google Review
- November 26, 2019
Left by Maryam Shaikh
Bought our beautiful Lexus here! I absolutely love it! :)
Google Review
- November 24, 2019
Left by Morty Bernstein
DealerRater Review
- November 24, 2019
Left by geopas
Our purchase of our new Honda CR-V AWD EX-L was very quick and pleasant. Our salesman Adham Nasr was most accommodating and professional.
Google Review
- November 23, 2019
Left by Renata Simoes
Google Review
- November 23, 2019
Left by RAVI SWAMY
Google Review
- November 23, 2019
Left by Diana Joung
Awesome! Very attentive staff, excellent service!
Google Review
- November 23, 2019
Left by Carl Johnson
Great service
Facebook - Web Review
- November 23, 2019
Left by Luis Sanchez
Great service. Monique is an amazing sales rep no pressure easy to work with. No hassle
Edmunds.com - Service Review
- November 22, 2019
Left by Vetsta
Service was professional and friendly. I will return.
Google Review
- November 22, 2019
Left by Michael Testa
Google Review
- November 22, 2019
Left by Ian Antosek
Edmunds.com - Service Review
- November 22, 2019
Left by JFitz
Service was complete, professional and friendly
Google Review
- November 21, 2019
Left by Vincenzo Fasciani
Google Review
- November 20, 2019
Left by Anil Kumar
Facebook - Web Review
- November 20, 2019
Left by Roger Hendrickson
I dropped off for service and within minutes I was being shuttled back to my office. Seamless and painless.
Google Review
- November 18, 2019
Left by Jolisiase STFort
Google Review
- November 18, 2019
Left by dan russoniello
Easy and comfortable experience, especially working with Rob. Love my new car.
Google Review
- November 18, 2019
Left by Anjali Reddy
DealerRater Review
- November 17, 2019
Left by Kvone2kx
Jose is always upfront , the prices are right and the personnel always makes me feel at home, this is my fourth purchase from this paul miller and i believe ill come back for my fifth
Google Review
- November 17, 2019
Left by Kim A
Cars.com Review
- November 16, 2019
Left by NOREEN M VERDEROSA
I bought my vehicle, which I had purchased at Paul Miller Honda, for recall repairs. My service manager was prompt, professional and courteous. He inquired it was OK to have the repairs finished by 12 Noon and I said it was. To my surprise, my vehicle was ready in 1 hour.
Google Review
- November 15, 2019
Left by David Gould
Cars.com Review
- November 14, 2019
Left by Lynn Morton-Tandall
My Salesperson Monique was knowledgeable and courteous she was patient and thoughtful she presented options when I expressed a desire to purchase my car. When all was said and done her manager Alejandro and herself gave me a great deal explained everything clearly and had me walking out as a proud...
Google Review
- November 14, 2019
Left by Amul 12
Google Review
- November 12, 2019
Left by Old Mans Earlobe
Edmunds.com - Service Review
- November 12, 2019
Left by Kim
My experience with Paul Miller Honda has always been a good one even when actual repairs were needed requiring money. My confidence is that I quality and friendly service which keeps me coming back. Keep up the great job everyone!! You should add "not applicable" on all questions; it's not all...
Google Review
- November 12, 2019
Left by aalexk2000
Google Review
- November 11, 2019
Left by Suzanne Urban Ryan
Google Review
- November 11, 2019
Left by Tom Adinolfi
Google Review
- November 11, 2019
Left by Greg Lordo
Google Review
- November 11, 2019
Left by Wadjat Nafar Tum
Google Review
- November 11, 2019
Left by Guy Marthone
Google Review
- November 11, 2019
Left by Bryan Rivas
Google Review
- November 11, 2019
Left by Fabian Santiago
Google Review
- November 11, 2019
Left by Mara Friedman
Google Review
- November 11, 2019
Left by Joseph Kheir
Google Review
- November 11, 2019
Left by phil karnicki
Google Review
- November 11, 2019
Left by Kuttan R
DealerRater Review
- November 11, 2019
Left by xiomara.p829
Jose has very good customer service and he made sure that I walked out with a car that match my needs . Thanks to him I am a happy customer . I really appreciate his help and his Patience with me . Dont forget to ask for JOSE :) .
Facebook - Web Review
- November 10, 2019
Left by Debi Derkacs Neretich
Gene in the service department was wonderful. On my way there, I hit a deer, and Gene made sure the guys checked everything out with my car, and found that the steering was knocked out of alignment and was able to add that in with my other service I was getting done that day.
Yelp Review
- November 09, 2019
Left by Mayra G.
This review is to complement sales rep Jose M. Velasquez. He was professional and very patient with my family. He answered all my questions and went above and beyond for us. I was very pleased with the quality of today's service.
Google Review
- November 09, 2019
Left by Greg Lordo
Easy Check-in....friendly service personnel...great waiting area.
Google Review
- November 09, 2019
Left by Jae Kwon
Google Review
- November 07, 2019
Left by Josh Goldfarb
Google Review
- November 07, 2019
Left by Dominic Pontilena
Cars.com Review
- November 05, 2019
Left by Jalal B
I visited to do a recall for my 2018 , and I was pleased with my visit , thanks to Bryan purebreds for that .
Cars.com Review
- November 05, 2019
Left by James Shoop
Keep up the fine work. I am coming in tomorrow with my other car
Google Review
- November 05, 2019
Left by Bryan Rivas
Great Service, Was in and out. Very convenient. Dom was great!
Cars.com Review
- November 04, 2019
Left by Cheryl Beck
Excellent service and the wait time is acceptable My service advisor was excellent
Google Review
- November 04, 2019
Left by Amy R
Always prompt, friendly and professional. Quick service. Comfortable waiting area. Great cars - we have 2!
Google Review
- November 02, 2019
Left by Fabian Santiago
Yes sir. As typical, another flawless service experience. Good communication, speedy service, very well equipped loaner car, and a free cabin air filter!? Hot dog! Thanks guys and girls!
Google Review
- November 02, 2019
Left by Guy Marthone
The service scheduled was provided timely. Estimates were very accurate. Associate was very friendly and helpful.
Cars.com Review
- November 02, 2019
Left by Lorraine D
Was very please by how easy and nice it was to go for my car's service. Thank you.
Facebook - Web Review
- November 02, 2019
Left by Merle Magill Martin
Knowledgeable, listened to my needs and concerns, and not high pressure salespeople, resulting in a very pleasant experience.
Google Review
- November 01, 2019
Left by Abeer Aboushaar
Google Review
- November 01, 2019
Left by phil karnicki
Great service. Most of the time you'll hear that dealerships will "gouge" you on price. In my experience at Paul Miller Honda, that is absolutely NOT the case. Great communication on what is wrong with my car and terrific service all around. Thank you, Domenic!
Google Review
- October 31, 2019
Left by Mike Bellome
Cars.com Review
- October 31, 2019
Left by Rich K
Went to Paul Miller Honda after realizing that I was overdue for a service. The whole visit was under 90 minutes. Could not have been easier from start to finish.
CarGurus Review
- October 30, 2019
Left by Jheryl
response was really less than a day and info was sent to me
Google Review
- October 30, 2019
Left by Harold Garcia
My visit at Paul Miller Honda was nothing short of exceptional. I was very fortunate to have had the opportunity to have Domenic as my service advisor and can personally attest to his professionalism and care that he took with me and my issue with my 2016 Honda Civic. From the start, Dom was very...
Edmunds.com - Service Review
- October 30, 2019
Left by Harold
My visit at Paul Miller Honda was nothing short of exceptional. I was very fortunate to have had the opportunity to have Domenic as my service advisor and can personally attest to his professionalism and care that he took with me and my issue with my 2016 Honda Civic. From the start, Dom was very...
Google Review
- October 29, 2019
Left by Rita Roulhac
Google Review
- October 29, 2019
Left by Amianna Stovall
Google Review
- October 29, 2019
Left by serge goldobin
Google Review
- October 27, 2019
Left by Kloud Basuf
Worked with jose Valezque..he's an amazing Salesperson.. recommend to every buyer
Google Review
- October 27, 2019
Left by Susan Umile
Everyone is polite and very accommodating.
Google Review
- October 27, 2019
Left by Mara Friedman
very efficient service. there was an error on my bill and it was dealt with quickly and effectively. This is my 4th car from Paul Miller and I have been very happy with the all aspects of my purchase and service
DealerRater Review
- October 27, 2019
Left by Karenh
Could not have been easier in and out with a loaner in between staff was great the gentleman at the check in was so nice
Google Review
- October 27, 2019
Left by Lisa Reynolds
Edmunds.com - Service Review
- October 25, 2019
Left by Bilal
Good service. specially James Dodwell was very helpful.