Google Review
- December 03, 2021
I was a first time member of the Mercedes Benz family two years ago and had such an amazing experience at Mercedes Benz Manhattan I was excited to work with the team again for my upgrade! Gregory G makes sure that you receive the full luxury car buying experience. Every member of the team from...
Response from the owner Replied: Sherrell, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- December 03, 2021
Seamless purchase and trade transaction managed by John Ademaj from MB Manhattan. I live in Connecticut, but John made the process feel like I was Next-door. The dealership experience was personable and prompt, and the facilities are second to none. This is the only place I will buy a MB from now...
Response from the owner Replied: Timothy, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- December 02, 2021
Patient, explained things well, attentive, responsive, helpful when we were deciding on options
Response from the owner Replied: Linda, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- December 02, 2021
Once again, a big THANK YOU to Cherlyn Miller at MB Manhattan for not only finding us a beautiful new car, but making the whole process seamless! A big hat's off to Cherlyn and the entire team!
Response from the owner Replied: Sebastian, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- December 01, 2021
To my Manhattan Mercedes Benz dealer and to the most honest, most humble, and professional sales consultant, Mr. James. The way he displayed his professionalism was something to behold. He made me feel comfortable, relax, and confident that as long as I leave it up to him that I will be in great...
Response from the owner Replied: Melvin, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- December 01, 2021
Our experience leasing and now buying has been first rate! Harald Adler has helped us through the entire process making sure that the car not only looks wonderful but that it has all the safety features that are so important as we grow older. It has been a difficult year for so many reasons and...
Response from the owner Replied: Ellen, thanks for the 5-Star review! The team at Mercedes-Benz and Sprinter Manhattan is thrilled youre happy with your recent visit!
Google Review
- December 01, 2021
Traded in my car for a pre-owned car in their inventory. Michael Giordano assisted me with the purchase. He was quickly responsive before I visited the showroom, very helpful and patient showing me the cars I expressed interest in, and willing to go to great lengths to answer even my most minute...
Response from the owner Replied: Timothy, on behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great 5-Star review about our store! We are thrilled that you enjoyed your experience!
Google Review
- December 01, 2021
Michael G was an absolute professional. No pressure and totally over delivered. Would recommend to all my family and friends without hesitation. Just a pleasure to deal with.
Response from the owner Replied: Robert, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 30, 2021
Ariel is one of the nicest and knowledgeable people you will ever encounter especially when everyone in the industry is just rude and money hungry!
Response from the owner Replied: Valentina, we are happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- November 30, 2021
Great service good customer support really help so
Response from the owner Replied: Jose, sorry to hear your experience was less than 5-Stars. If youre open to discussing your experience further, please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600.
Google Review
- November 30, 2021
We just purchased our second Mercedes from Cherlyn at Mercedes-Benz Manhattan. Words cannot express how easy Cherlyn and the rest of the team made our buying experience! We love how pleasurable the whole transaction was, and we highly recommend both Cherlyn and Mercedes-Benz of Manhattan. Thank...
Response from the owner Replied: Sarah, thank you so much for this 5-Star review! We really appreciate you being a customer! We are here for you anytime!
Google Review
- November 30, 2021
Manager, Patrick Hunter and Sales Rep, Jamali Howell are the absolute best there is! They will go above & beyond times & times again & are truly outstanding and exceptional!! They make the experience an absolute pleasure and we love working with them! We have been loyal customers and will continue...
Response from the owner Replied: Thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- November 30, 2021
I highly recommend Mercedes Benz Manhattan.Mr. James Park assisted me on building my 2022 GLE and made sure it arrived before Christmas. He made sure the truck had all of my requested features and was very patience during the sale.Thank you so much!!!
Response from the owner Replied: Thank you so much for the positive 5-Star rating! We are happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 30, 2021
Ariel is honestly the highlight of this place. She goes through the whole process with you, makes sure you understand and also goes through all the alternative options. You can tell that she genuinely cares about her clients. I would definitely recommend her to anyone !!!
Response from the owner Replied: Keyleen, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- November 30, 2021
I came in expecting to have the hardest time and Ariel made it so easy for me!! She was so nice and communicative, she had all the answers I was so impressed. I cant imagine the experience going any better!
Response from the owner Replied: Jessica, we are happy to see that you had a wonderful experience at our dealership! Thanks for sharing!
Google Review
- November 30, 2021
Judy Piperno is truly genuine and fantastic saleswoman. Im extremely happy with my purchase at MB Manhattan. She was so very helpful and knowledgeable making my purchase experience pleasant! Thank you Judy
Response from the owner Replied: Eva, thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- November 30, 2021
Judy Piperno made the process effortless. We have worked with her on several purchases over the years and were always satisfied. I would highly recommend her.
Response from the owner Replied: Jeffrey, thank you for the great 5-Star review! We cant wait to have you back at Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 30, 2021
Patrick Hunter and Jamali Howell are two of the best professionals I have the pleasure to deal with. I never know exactly what I am looking for but never worry because Patrick and Jamali have shown such a knack for putting me in the perfect car that always exceeds my expectations.Thank you so much...
Response from the owner Replied: Jeff, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 30, 2021
Where do I being? For starters Ariel is truly a pleasure! She never fails to provide the upmost hospitality during my visits at MBM. Wether its for service, a sales appointment, or any small inquiry I may have, Ariel always seems to give me peace of mind and clarity that my vehicle and I are in...
Response from the owner Replied: Bianca, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 30, 2021
Ariel was very profession and considerate she took the time to acknowledge my issue and resolve . Definitely great customer service will be going back there fursure
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 30, 2021
I was on the search for a car since my lease was up to my Mercedes, And the current car shortage did not help me. I had been to a couple of other Mercedes dealers and I have to say my experience at Mercedes Manhattan surpassed any other dealerships in the New York area. Judy Piperno was absolutely...
Response from the owner Replied: Diane, thanks so much for giving us your take on how we are doing! We are glad that customers like you are having a great experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 30, 2021
We enjoyed the service at Manhattan Mercedes.John A. is the best. He is very knowledgeable, efficient, polite. We never felt pressured to make a decision. The process was very smooth and fast. Thank you for such an excellent experience!!!
Response from the owner Replied: Regina, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- November 29, 2021
Evan is an incredible salesperson. He replaced my old salesperson at Mercedes, as this is my 6th lease. He is extremely professional, but very personable and really does go the extra mile to make sure everything is running well. I look forward to working with him in the future!
Response from the owner Replied: Jacqueline, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- November 27, 2021
My experience at Mercedes Benz of Manhattan was great. I have purchased two cars before at dealerships and I never felt so comfortable. Anastasia made everything hassle free and quick. My car wasnt supposed to arrive for 12 days after we closed the deal and I got a call from Anastasia that it was...
Response from the owner Replied: Teresa, we are happy to see that you had a wonderful experience at our dealership! Thanks for sharing!
Google Review
- November 27, 2021
The service department here goes above and beyond. Franco has been my guy from the beginning and I love that I talk to the same person every time I bring my car in because he gets to know the car over time. And they do everything they can to make it as seamless as possible, ride to work, drop the...
Response from the owner Replied: Matthew, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 27, 2021
My rep Taran Guinness saved my neckmy E400 blew a tire on a Sunday nighthe got my car serviced the next day even though the department was backed up. It made a big difference to my work week. I really appreciate it.
Response from the owner Replied: Thomas, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- November 26, 2021
Great, seamless experience. Highly recommend!
Response from the owner Replied: Andrea, thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store visit!
Google Review
- November 26, 2021
Marco always makes it happens ! Great service
Response from the owner Replied: Oneil, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- November 25, 2021
Google Review
- November 25, 2021
Nesto was very friendly, answered all of our questions, and catered to all of our needs. Excellent service.
Response from the owner Replied: Genesis, we are happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- November 25, 2021
Great overall experience with friendly and helpful staff. I enjoyed working with Robert, as he was very professional in assisting with closing the car deal. One improvement opportunity is creating a secure online DocuSign process. I had to fly out to NY to physically sign for my vehicle, which was...
Response from the owner Replied: Osbell, sorry to hear your experience was less than 5-Stars. We will definetely take your suggestion into consideration.
Google Review
- November 24, 2021
We have had an amazing experience with our salespersonGreg Gazzola who is the ultimate professional and outstanding in every way from our selection of our luxury vehicle to the advice about safety, comfort and analytics regarding the car, to assisting us in transitioning from our other vehicle to...
Response from the owner Replied: Mary, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 23, 2021
Robert Nowomiejski was absolutely brilliant in getting my favorite model during a time of scarcity. He has been my go to person for four years and has never disappointed.
Response from the owner Replied: Arun, on behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great 5-Star review about our store! We are thrilled that you enjoyed your experience!
Google Review
- November 22, 2021
Google Review
- November 21, 2021
Google Review
- November 20, 2021
Just purchased a GLE from this dealer. Ion was an absolute rockstar. He was extremely knowledgeable and helpful. The process was very smooth. Thank you!
Response from the owner Replied: Enrique, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- November 20, 2021
Google Review
- November 20, 2021
Google Review
- November 19, 2021
Great experience if you get the right person at Mercedes Manhattan to do the work.Franco has handled all my GT63 S AMG service since I bought it.I bought a brand new car offered by Mercedes and with a lot of new cars you can have many problems that arise when a newly-designed car is released to the...
Response from the owner Replied: Jeffrey, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 19, 2021
Response from the owner Replied: Marge, we are very grateful for your review! Thanks for sharing your 5-Star rating with us and the community!
Google Review
- November 19, 2021
Response from the owner Replied: Xavier, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 19, 2021
Response from the owner Replied: Tiffany, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 19, 2021
Response from the owner Replied: Lola, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 19, 2021
Response from the owner Replied: Joe, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 19, 2021
Response from the owner Replied: Joseph, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 19, 2021
Response from the owner Replied: Vikram, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 19, 2021
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- November 19, 2021
Response from the owner Replied: Jon, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 19, 2021
Wanted to say huge thanks to Jorge and entire Manhattan Mercedes guys,The difference between Manhattan Mercedes and other brand dealers is that these guys in Manhattan meet you right in the moment you walk in, no need to look for anyone and feel awkward,Jorge, Taran and Marco these are people who I...
Response from the owner Replied: Murgen, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- November 18, 2021
Michael Giordano was a very knowledgeable person .he was extremely helpful an courteous I will definitely recommend anyone to him it was a pleasure .
Response from the owner Replied: Nasmeen, we are happy to see that you had a wonderful experience at our dealer! Thanks for sharing!
Google Review
- November 18, 2021
My service advisor was Patrick Pires, l had my Mercedes Benz GL450 4W service for PPMS and other service and my vehicle was ready on time , Excellent Service and job will done.
Response from the owner Replied: Rodney, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- November 18, 2021
Great working with Ian and Patrick. Very smooth transaction.
Response from the owner Replied: Colin, thank you so much for the positive rating! We are happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 17, 2021
Service was over the time estimate but under the expected budget. They do a good job typically but definitely check the car over well when picking it up
Response from the owner Replied: Dayton, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 17, 2021
Mercedes of Manhattan has been nothing but incredible. The service manager Marco Correa has handled the 2 issues Ive had with my Mercedes with the utmost Professionalism. Walked me thru the process and even called after to make sure everything was perfect. Im 50yrs old and have never been happier or...
Response from the owner Replied: Joe, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 17, 2021
Michael Giordano @ MB Manhattan is the best! He was very patient and knowledgeable and made the buying process so easy. It was a seamless experience from start to finish. I highly recommend. 5 Star Service all around. Thank you!
Response from the owner Replied: Eleni, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 16, 2021
thank you for taking my car as a walk-in without an appointment. My transmission would have been damaged if I drove it any further.
Response from the owner Replied: Zachary, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 16, 2021
Always a seamless experience with leasing and servicing.. Thank you!!
Response from the owner Replied: Abhishek, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 16, 2021
Jamielynn Rosario was super knowledgeable and efficient with my complex repairs.
Response from the owner Replied: David, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- November 15, 2021
My family has been working with Angelo for over 3 years now and each time he does not seize to impress us. With his fast, efficient, detailed, and polite customer service. Angelo keeps us updated through out the time the car is being serviced and is conscious that we always need our vehicles back as...
Response from the owner Replied: Ramon, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 12, 2021
Response from the owner Replied: Dave, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 12, 2021
Response from the owner Replied: Maurice, thank you for the 5-Star rating!
Google Review
- November 12, 2021
Response from the owner Replied: Elvin, thank you for the 5-Star rating!
Google Review
- November 12, 2021
Response from the owner Replied: Chunguang, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 12, 2021
Response from the owner Replied: Susan, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 10, 2021
I recently had to take my car to Benz of Manhattan for collision repair. I thought it was gonna be a head ache but my specialist kathrine made the process short and painless . She handled everything with grace and made me feel like family. Katherine was very knowledgeable and also let me know where...
Response from the owner Replied: Larry, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- November 10, 2021
Michael Giordano of Mercedes-Benz Manhattan was a consummate professional during our search and purchase of a 2018 GLC 300. I cannot recommend Mike enough for all your car sales needs at MB Manhattan.
Response from the owner Replied: Agyenim, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- November 10, 2021
Harald was simply amazing!! I felt like royalty !He explained everything with kindness, has all the time in the world for you , just to emphasise that you walk out of MB like you should!!He is a pleasure to work with if I could give him a 10 star I would . I highly recommend him for your next...
Response from the owner Replied: Rebecca, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 10, 2021
Great customer service from Katie! Kept contact with me on a weekly basis while my car was going through body repairs for several months(yes, months-many parts were on backorder from the manufacturer).
Response from the owner Replied: Andrew, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- November 07, 2021
Bought my C class from this dealership. Had a great experience with Ian Cumpata. He took care of everything.
Response from the owner Replied: Galyna, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 07, 2021
Whenever I have to take my car to service, I choose MB Manhattan. This most recent trip reminded me why I love to go there. Long story short, a bigger issue surfaced and Patrick was patient and communicative - despite it being a very busy weekend. He also made sure I was able to get a ride home...
Response from the owner Replied: Afua, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 03, 2021
Working with DAVE was an absolute pleasure! Dave is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my C300 took about 2-days, all because Dave made me feel so confident in his...
Response from the owner Replied: Josette, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- November 03, 2021
We love the service at Manhattan Mercedes. We live in NJ and there is a closer Mercedes dealership but we always go to the location in Manhattan because there is no comparison to their quality of service both from the sales team and the service team. Greg is my sales rep and he is amazing. I...
Response from the owner Replied: Jin, thank you so much for taking the time to provide postive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- November 01, 2021
Response from the owner Replied: Sean, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 01, 2021
John was great. He walked me through the process of purchasing my car. If you need a loner, you might be out of luck here. Other than that, this experience was great.
Response from the owner Replied: Faith, we are happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- November 01, 2021
I am so happy with my purchase and even more happier with the service I received from Jamali Howell. He went above and beyond to get me the best vehicle that suited my needs. He walked me through the entire process and made me feel so secure in my decision. I usually dread the car buying process but...
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Yelp Review
- November 01, 2021
I love Mercedes Benz , not alone for there luxury vehicles but also for there lovely staff and warm welcome as soon as you walk in. They make the process easy with full explanation..
Google Review
- November 01, 2021
Jamali is super supportive and helpful. My dream car finally arrived.
Response from the owner Replied: Budy, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 01, 2021
Jamali was awesome! Quick, efficient and thorough! I had a rough time with past reps after my original dealer retired and spent 6 months trying to get into a new Benz! I almost switched to Audi until I spoke with Jamali. He got me what I needed and into my new vehicle within 48 hours!
Response from the owner Replied: Ashley, thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- October 31, 2021
Every time I have had service they have been second to none. I appreciate my service technician Taran he is amazing. He represents true customer service.
Response from the owner Replied: Matthew, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- October 31, 2021
Judy Piperno brings all her expertise to bear in her transactions. She is extremely knowledgeable & shares relevant information with her clients to support well informed decisions. She has enormous patience & offered me all the necessary comforts to make my desired choice of the my vehicle. She is...
Response from the owner Replied: Dove, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- October 30, 2021
Response from the owner Replied: Victoria, thank you for the 5-Star rating!
Google Review
- October 30, 2021
Response from the owner Replied: Akshay, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- October 29, 2021
Response from the owner Replied: Agim, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 29, 2021
Response from the owner Replied: Kastriot, thank you for the 5-Star rating!
Google Review
- October 29, 2021
Response from the owner Replied: Howard, we really appreciate you taking the time to share your 5-Star rating with us! We look forward to seeing you again soon!
Google Review
- October 29, 2021
Response from the owner Replied: Nirav, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 29, 2021
James Park with Mercedes Benz Manhattan is salesperson who you must buy your MB through. He was very helpful. What I like in him is his honesty. James Park and all the staff of MB Manhattan are professionals and you will never regret doing business with them. No additional fees, no hidden charges,...
Response from the owner Replied: Mixa, seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- October 29, 2021
Really great experience. I worked with Nesto Sibilla. He quickly understood my needs and provided me with the best solution. He explained to me the details of the car and pointed to relevant differences with other competitors. Very transparent and reliable. Thats what you need when buying a car. The...
Response from the owner Replied: Gerardo, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- October 29, 2021
I had some questions about my newly updated car and its features. The service manager i was assigned, Victoria, could not have been more patient and understanding. She and Irwin answered my queries.I have been a long time customer and Mercedes owner but my last few experiences in Manhattan have...
Response from the owner Replied: Lewis, on behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great 5-Star review about our store! We are thrilled that you enjoyed your experience!
Google Review
- October 29, 2021
I have known Judy for many years and she has been in the car dealership business for about 26 years. She is very professional and a very hard worker. Judy is very dependable and will help you in which ever way she can.
Response from the owner Replied: Antonella, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- October 29, 2021
My service associate Taran was knowledgeable about the issue and was able to get it looked at and taken care of within 30 minutes. I thought it was going to be a major repair but it turned out to be something the service team was able to solve in minutes!
Response from the owner Replied: Chaeri, thank you so much for taking the time to provide postive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- October 29, 2021
Response from the owner Replied: Esavia, thank you so much for the positive 5-Star rating! We are happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 28, 2021
Response from the owner Replied: Pinar, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 28, 2021
Response from the owner Replied: Susan, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 28, 2021
Response from the owner Replied: Samein, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- October 28, 2021
Response from the owner Replied: Paul, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 28, 2021
Please go see Angelo he is the best
Response from the owner Replied: Jeffrey, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- October 28, 2021
Response from the owner Replied: Michelle, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 28, 2021
Response from the owner Replied: Susan, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- October 28, 2021
Response from the owner Replied: Claudio, thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- October 28, 2021
Response from the owner Replied: Ivane, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- October 28, 2021
This is the third vehicle that I have leased from MB Manhattan. Overall,, The quality of their service is excellent. This time however I was surprised with a pre-delivery fault with the tailgate which did not get picked up prior to delivery. That said, Gregory did a great job in resolving the...
Response from the owner Replied: David, seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- October 28, 2021
Response from the owner Replied: Deborah, seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- October 28, 2021
There is absolutely no doubt if you are looking for the best (not one of the best, but THE BEST) experience buying a Mercedes Benz. You have to go and see Gregory Gazzola at MB of Manhattan. His service was impeccable and he delivered right on his promise of getting the car we wanted fast. Given...
Response from the owner Replied: Radiy, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- October 28, 2021
Response from the owner Replied: Kevin, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- October 27, 2021
Response from the owner Replied: Sarah, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- October 27, 2021
Response from the owner Replied: John, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- October 27, 2021
Response from the owner Replied: Brianna, we are grateful that you took the time out to leave us a 5-Star review! Your feedback helps us to improve service for everyone!
Google Review
- October 27, 2021
Mercedes of Manhattan is literally the best. I highly recommend using there service department. I wish I could give them 10 stars for their service, But since I cant I will just keep bringing them business. I couldnt be more happy with how they handled servicing my 2021 Sprinter Van. They went above...
Response from the owner Replied: Dave, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 27, 2021
I had to use their Service/Collison center due to my c300 was hit and it was the right choice. I didn't trust using any other body shop besides a Mercedes shop. I was setup with Matthew and he was extremely helpful throughout the entire process. He kept me updated on what was taking place and the...
Response from the owner Replied: On behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great 5-Star review about our store! We are thrilled that you enjoyed your experience!
Google Review
- October 26, 2021
Response from the owner Replied: Nelson, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 26, 2021
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- October 26, 2021
Response from the owner Replied: Adam, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- October 26, 2021
Response from the owner Replied: Thomas, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- October 26, 2021
Gregory is amazing!!! He retained a customer, he worked diligently to keep me in the Benz family!! Gregory was patient, thorough, and precise. When I couldnt find a car that was right for me he called me immediately when he had one. He knew what car would be a good fit for me because he listened to...
Response from the owner Replied: Keesha, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- October 26, 2021
Response from the owner Replied: Danny, we are so grateful for your 5-star review! Thanks for sharing your rating with us and the community!
Google Review
- October 26, 2021
Google Review
- October 26, 2021
Response from the owner Replied: Daniel, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 25, 2021
Response from the owner Replied: Patrick, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 25, 2021
Response from the owner Replied: Brayan, thank you for the 5-Star rating!
Google Review
- October 25, 2021
Response from the owner Replied: Soly, thank you so much for your 5-Star review! We will share this with the Mercedes-Benz Manhattan team!
Google Review
- October 25, 2021
Response from the owner Replied: Scott, thank you for the 5-Star rating!
Google Review
- October 25, 2021
Response from the owner Replied: Med, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 25, 2021
Response from the owner Replied: Shelly, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 25, 2021
Response from the owner Replied: Taylor, thank you for the 5-Star rating!
Google Review
- October 25, 2021
Response from the owner Replied: Rachel, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- October 25, 2021
Response from the owner Replied: John, we are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- October 25, 2021
Response from the owner Replied: Thomas, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- October 25, 2021
Response from the owner Replied: Juan, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- October 25, 2021
Response from the owner Replied: Andreas, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 25, 2021
Awesome service!
Response from the owner Replied: Idris, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 25, 2021
Best service!
Response from the owner Replied: Thank you so much for your 5-Star review! We will share this with the Mercedes-Benz Manhattan team!
Google Review
- October 25, 2021
Elaine and team are always great.
Response from the owner Replied: Oneida, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 25, 2021
Matthew B in service is the best! Thank you!
Response from the owner Replied: Don, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 25, 2021
Response from the owner Replied: Samantha, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 25, 2021
I brought two of my cars in for service over the past two months. GLC 300 and a MetrisMy service agent was Marco. Marco handled both services with exceptional professionalism. He kept me updated on my vehicle's services and products that needed to be ordered For my cars.
Response from the owner Replied: Steve, thank you so much for the positive 5-Star rating! We are happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 25, 2021
They make you feel special about being their customer and their brand. My wife worked with Robert and he treated her with respect even though its about cars. Appreciate it.
Response from the owner Replied: Tony, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 23, 2021
Response from the owner Replied: Charissa, seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- October 22, 2021
Response from the owner Replied: Ramon, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- October 22, 2021
Thank you so much Mercedes-Benz Manhattan! Mr. Wareham was an exceptional sales professional who made our experience not only smooth and easy but memorable and special. Evans gold standard customer service is second to none. We will be back soon and will be buying all of our future vehicles from...
Response from the owner Replied: Juliann, thank you so much for this 5-Star review! We really appreciate you being a customer! We are here for you anytime!
Google Review
- October 22, 2021
Response from the owner Replied: Eric, thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- October 21, 2021
I just leased my third GLA250 from MB Manhattan. All three transactions were handled by Elaine Velez. Elaine was courteous and professional throughout the entire sales process from order to delivery of the car; she kept me informed at every step. I was most impressed by Elaines dedication to...
Response from the owner Replied: Dieter, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- October 21, 2021
Response from the owner Replied: Jessica, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 21, 2021
My initial experience at this location was terrible. I received no one on one service or attention you expect to receive when you own such a luxury vehicle. I went in for a tire change and needed a loaner for a funeral and unfortunately they dealership didn't care to try and assist me with finding a...
Response from the owner Replied: Thank you for the kind rating, Krystal! We are so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- October 21, 2021
Response from the owner Replied: Michael, thank you so much for taking the time to leave an excellent 5-Star rating! We appreciate your business! Please let us know what we can do for you in the future!
Google Review
- October 21, 2021
This is to warn everyone about this dealership. My salesman wasHarald Adler. More to the point, Mr. Adler is a liar and I have the e-mails to prove it. He even acted like I was unexpected when we met today, despite confirmation e-mails that I was coming.. He previously confirmed with me in no...
Google Review
- October 20, 2021
How is this Benz ranked 4 stars, I will never understand.I have been leasing two vehicles, for over 6 years, and recently financed the last one - later to find out by one of their own salesmen what a typical mistake I made(!) - NEVER FINANCE THE CAR YOU LEASEDRegardless, the experience would have...
Response from the owner Replied: William, we are so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience and we can have your service advisor follow up with you. Please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600.
Google Review
- October 20, 2021
Response from the owner Replied: Don, we are happy to see that you had an excellent experience 5-Star at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- October 19, 2021
Response from the owner Replied: Jeff, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Yelp Review
- October 19, 2021
I took my car to install the tail light at the service center And they damaged the paint right below the light And plus they keep saying next month they will have loaners cars and they never do when I went thereI was told on June to come back in July or august and still kept saying we don't have...
Google Review
- October 18, 2021
Response from the owner Replied: Tali, thank you so much for this 5-Star review! We really appreciate you being a customer! We are here for you anytime!
Google Review
- October 18, 2021
Response from the owner Replied: Chris, sorry to hear your experience was less than 5-Stars. If youre open to discussing your experience further, please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600.
Google Review
- October 18, 2021
Response from the owner Replied: Pebels, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 18, 2021
Response from the owner Replied: Theo, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- October 18, 2021
Response from the owner Replied: Swen, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 18, 2021
Response from the owner Replied: John, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 18, 2021
Response from the owner Replied: Tim, we really appreciate you taking the time to share your 5-Star rating with us! We look forward to seeing you again soon!
Google Review
- October 18, 2021
Response from the owner Replied: Nelson, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 18, 2021
Response from the owner Replied: Ryan, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- October 18, 2021
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 18, 2021
Response from the owner Replied: Adrian, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- October 18, 2021
Response from the owner Replied: Bret, thank you so much for this 5-Star review! We really appreciate you being a customer! We are here for you anytime!
Google Review
- October 18, 2021
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- October 18, 2021
Response from the owner Replied: Ankit, thank you for your 5-Star review! We will share this with the store team to let them know how we are doing!
Google Review
- October 18, 2021
Five star service all around. Angelo took care of me every step of the way. I brought the car in for regular service and it was delivered back to me in Brooklyn the next day exactly on time. I needed to come back in shortly thereafter for a small detail and was ushered in with no wait, left the...
Response from the owner Replied: Liz, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- October 18, 2021
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- October 18, 2021
Response from the owner Replied: Will, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- October 18, 2021
Gregory was wonderful to work with and made the process of purchasing my new car incredibly seamless! He was very responsive when it came to answering any questions I had and made sure I had his full attention and support throughout every stage of the process. He is extremely knowledgeable and...
Response from the owner Replied: We are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 18, 2021
Had issues with back row seat locks. My first visit, the guy couldnt help me at all and told me to schedule another appointment which later on was booked 2 weeks later. Thats why 4 stars is given.However, When I called this location again, a staff named Romano helped me and I was able to solve the...
Response from the owner Replied: Sorry to hear your experience was less than 5-Stars. We cannot locate your history with our dealership via your username. If youre open to discussing your experience further, please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600.
Google Review
- October 18, 2021
Greg was amazing from start to end. Communicated with us the whole time and made us feel truly comfortable with the process. He made our car buying experience, which is always stressful relaxing and exciting !!! We will never go anywhere else for a mercedes and always deal with him. Thank you for...
Response from the owner Replied: James, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- October 15, 2021
Response from the owner Replied: Thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- October 15, 2021
I served my vehicle with Mercedes Benz of Manhattan twice and the second time appeared to be the worst service I ever experienced that messed up my GLS and hasnt fixed anything yet.First time I served my vehicle through service A, all went well. But the Second time I ordered Service B + HVAC...
Response from the owner Replied: Aleg, thank you for your review. This is never the experience we aim to provide our clients and we'd like to ensure that we have the opportunity to address your concerns. Please contact us with your phone number, privately, by visiting mbmanhattan.com/contact-us so that we may give you a call.
Google Review
- October 14, 2021
Response from the owner Replied: Yaneris, seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- October 14, 2021
Response from the owner Replied: Chanell, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 14, 2021
Can a person actually like handing over $$ for car maintenance? Well, I kinda do, because I know I am receiving value and protection for my car at Manhattan Mercedes-Benz. And thanks to the friendly and efficient service from my CSR, Victoria Notte, I drive away confident and happy.And with a...
Response from the owner Replied: Doug, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- October 13, 2021
Response from the owner Replied: Thank you for the kind rating, Samer! We are so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- October 13, 2021
Response from the owner Replied: Mchael, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- October 12, 2021
Mercedes Benz of Manhattan is by far the best dealership in the tristate area to service your MB. I have been going there for over six years now and every time they deliver an outstanding customer service. Special thank you to Victoria Notte for always going above and beyond, being attentive to all...
Response from the owner Replied: Yuriy, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 11, 2021
Response from the owner Replied: William, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- October 11, 2021
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- October 11, 2021
Response from the owner Replied: Nikiyama, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 11, 2021
Response from the owner Replied: Mark, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 11, 2021
Response from the owner Replied: Val, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- October 09, 2021
Response from the owner Replied: Hiral, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 07, 2021
Response from the owner Replied: Our apologies Kot, we cannot locate a record for you in regards to your history at our dealership. We would like to confirm that you are rating the correct establishment as it appears that you have not conducted business with us based on the information you have provided. Sorry to hear your experience was less than 5-Stars. Please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600 as we would like to discuss your experience further.
Yelp Review
- October 07, 2021
Tracking device on a GLC loaner car. No need for a tracking device. They have my car too.
Google Review
- October 06, 2021
Jamali Howell made my experience at Mercedes Benz Manhattan seamless and was helpful every step of the way. He made himself available to me not only during the purchase process but continued to be of assistance after the sale was completed when I had some additional questions.Furthermore he didnt...
Response from the owner Replied: Rachel, seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- October 04, 2021
Response from the owner Replied: Elizabeth, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- October 01, 2021
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- October 01, 2021
Response from the owner Replied: Michael, we are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- October 01, 2021
Response from the owner Replied: Paula, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- October 01, 2021
Response from the owner Replied: Patricia, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- October 01, 2021
Response from the owner Replied: Sam, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 01, 2021
Response from the owner Replied: Monica, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- October 01, 2021
Response from the owner Replied: Brittney, thank you so much for this 5-Star review! We really appreciate you being a customer! Were here for you anytime!
Google Review
- October 01, 2021
Response from the owner Replied: Magdalena, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- October 01, 2021
Response from the owner Replied: Richie, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 01, 2021
Response from the owner Replied: Saige, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 01, 2021
Response from the owner Replied: Christina, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- October 01, 2021
Response from the owner Replied: Jason, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- October 01, 2021
Response from the owner Replied: Nicholas, we are happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- September 30, 2021
Response from the owner Replied: Irtiza, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 30, 2021
Response from the owner Replied: Alaa, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- September 30, 2021
Response from the owner Replied: Alnardo, we really appreciate you taking the time to share your 5-Star rating with us! We look forward to seeing you again soon!
Google Review
- September 30, 2021
My overall experience with Mercedes Benz of Manhattan was great. My sales rep. Dave was straight forward and very knowledgeable of the vehicles. There were a few hiccups along the way but Dave was able to straighten them out. The staff was very friendly and professional. I would recommend anyone who...
Response from the owner Replied: Michael, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- September 30, 2021
Response from the owner Replied: Iqtidar, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- September 30, 2021
Mercedes Benz Manhattan is a fabulous location. I was initially disappointed when I did not have Patrick Pires as my Service Advisor. I learned that he has been promoted. I'm not surprised because he was outstanding in addressing the needs of the client. However, I was not disappointed. Diane...
Response from the owner Replied: Sharland, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- September 29, 2021
Response from the owner Replied: Abhishek, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 29, 2021
Response from the owner Replied: Courtney, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- September 29, 2021
Response from the owner Replied: Keith, thank you for the 5-Star rating!
Google Review
- September 29, 2021
Response from the owner Replied: Tolga, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- September 29, 2021
Response from the owner Replied: Christine, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 29, 2021
Response from the owner Replied: Allison, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- September 29, 2021
Define OUTSTANDING !!! excellent, marvelous, wonderful, exceptional, stellar, first class - best describes my experience at Mercedes Benz Manhattan from start to finish. Robert Nova, my salesman, is the consummate professional. He found me the perfect car (not an easy task...!) The entire team from...
Response from the owner Replied: Patricia, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- September 28, 2021
Response from the owner Replied: Michael, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- September 28, 2021
Response from the owner Replied: Felicia, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- September 28, 2021
James has been super efficient and helpful to help us get a car that we really wanted given our urgent need. He was responsive to answer all our questions and trying the best to meet our requests within a very short period of time. He is professional, knows the cars and mercedes inside out, and...
Response from the owner Replied: Deborah, seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- September 28, 2021
Response from the owner Replied: Ebone, thank you for the 5-Star rating!
Google Review
- September 28, 2021
Response from the owner Replied: Adam, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- September 27, 2021
Response from the owner Replied: Matthew, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 26, 2021
Response from the owner Replied: Mark, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- September 26, 2021
This is one of the best dealer in town. If you are thinking to get a new or pre owned car, this is a place you must visit. You wont be disappointed. Check out with Alan Melconian, a finest sales person who would happily assist you with all your needs. Definitely a great and an honest guy. I had many...
Response from the owner Replied: Abul, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- September 25, 2021
Response from the owner Replied: Taakibair, seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- September 25, 2021
I recently, as in one week ago, purchased the car of my dreams, a certified pre-owned Mercedes-Benz GLA 250 from Mercedes-Benz Manhattan. This purchase was a big expense for me and I am pleased with the customer service provided by Mercedes-Benz Manhattan. I was very fortunate to have an...
Response from the owner Replied: Deirdre, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 25, 2021
Response from the owner Replied: Keith, thank you for the 5-Star rating!
Google Review
- September 25, 2021
Response from the owner Replied: Jim, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 25, 2021
Response from the owner Replied: Kenneth, thank you for the 5-Star rating!
Google Review
- September 25, 2021
Response from the owner Replied: Michael, thank you for your review, but it seems we missed the mark. This is certainly not the experience we aim to provide our clients. Please contact us with your phone number, privately, by visiting mbmanhattan.com/contact-us so that we may give you a call.
Google Review
- September 25, 2021
Response from the owner Replied: Mark, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- September 25, 2021
Response from the owner Replied: Terry, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- September 25, 2021
Response from the owner Replied: Zhao, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 25, 2021
Response from the owner Replied: Reginald, sorry to hear your experience was less than 5-Stars. If youre open to discussing your experience further, please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600.
Google Review
- September 25, 2021
Response from the owner Replied: Barry, we really appreciate you taking the time to share your 5-Star ating with us! We look forward to seeing you again soon!
Google Review
- September 25, 2021
Response from the owner Replied: David, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- September 25, 2021
Response from the owner Replied: Anthony, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 25, 2021
Response from the owner Replied: Josh, thanks for the 5-Star review! The team at Mercedes-Benz and Sprinter Manhattan is thrilled youre happy with your recent visit!
Google Review
- September 24, 2021
Taran Guinness should have been a Pediatrician. He diagnoses and treats your Mercedes-Benz--your baby--like it's his own ailing child. When an ordinary mechanic threw his hands up and told me I needed a new engine, Taran took charge, got his team at Mercedes of Manhattan to re-charge my existing...
Response from the owner Replied: Doug, thank you so much for taking the time to provide postive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- September 24, 2021
Response from the owner Replied: Anna, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- September 24, 2021
Response from the owner Replied: Allen, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- September 24, 2021
Excellent, professional service by Taran Guinness, who coordinated our service appointment. While its easy to do a great job when all goes right Taran did a great job in getting things back to right after a misstep (that was not on his part, but highly problematic for us). He was conscientious,...
Response from the owner Replied: Thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- September 24, 2021
Response from the owner Replied: Steven, thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- September 23, 2021
I just got My GLS450 from here, I definitely very satisfied with the services that I get from Anastasia Zbarskaya and Susanna, they are very good patients to teaching me all the functions step by step for my car, they even call me for the next day and helping me to go through whatever I dont...
Response from the owner Replied: Lien, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- September 23, 2021
Response from the owner Replied: Tom, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 23, 2021
Response from the owner Replied: Marcee, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 23, 2021
My experience with MB Manhattan was incredible from the first inquiry to the day I was able to pick up my car at the dealership. Tom Shanley and Ian Cumpata were there to answer every question along the way and kept me updated on everything. The customer service and professionalism shown to me at...
Response from the owner Replied: Timothy, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- September 23, 2021
Response from the owner Replied: Ron, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- September 23, 2021
Response from the owner Replied: Thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- September 22, 2021
I feel for the supposedly high standards of the name and product of Mercedes Benz, this dealership is from that! I have requested to speak to the people/or person incharge of the dealership; i think its easier to sit with the Pope or president of USA. I have taken my car twice there with issues...
Response from the owner Replied: Orlando, thank you for your review. This is never the experience we aim to provide our clients and we'd like to ensure that we have the opportunity to address your concerns. Our service manager will reach out to you shortly.
Google Review
- September 22, 2021
Response from the owner Replied: George, thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- September 22, 2021
Response from the owner Replied: Vlad, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- September 20, 2021
Response from the owner Replied: Michael, we regret to hear of your disappointment, but we do welcome your feedback and take it seriously. We appreciate the time you have taken to share your concerns and we would like to opportunity to speak with you to discuss further. Please reach out to us privately to provide us with your contact information at mbmanhattan.com/contact-us or call us directly at 212-629-1600 to speak with one of our Managers.
Google Review
- September 20, 2021
Response from the owner Replied: Gaurav, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 20, 2021
The COVID-19 Pandemic changed a lot of things about car buying/lease for the worse.At M-B of Manhattan, I was duly prepared by my Sales Advisor (Stephen Ackerman) a year before the time of leasing my new 2021 GLE 450 [w/ almost everything I ordered]. He let me know lead times would be longer and...
Response from the owner Replied: Mahdy, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- September 20, 2021
Response from the owner Replied: Mariya, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- September 20, 2021
Response from the owner Replied: Michael, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 20, 2021
I purchased a CPO 2017 S550 last year from Mercedes-Benz of manhattan amador it was plagued with small issues from day one. Problem was I was given an appointment after the expiration of the CPO warranty 7 day trade in policy. Otherwise I would have taken advantage of that exchange policy. The...
Response from the owner Replied: Our apologies Ivan, we cannot locate a record for you in regards to your history at our dealership. This is never the experience we aim to provide our clients and we'd like to ensure that we have the opportunity to address your concerns. Please contact us with your phone number, privately, by visiting mbmanhattan.com/contact-us so that we may give you a call.
Google Review
- September 18, 2021
Response from the owner Replied: Anthony, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 18, 2021
Response from the owner Replied: Ronan, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 18, 2021
Response from the owner Replied: Evan, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- September 18, 2021
Response from the owner Replied: Michelle, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- September 18, 2021
Response from the owner Replied: Jorden, thank you for the 5-Star rating!
Google Review
- September 18, 2021
Response from the owner Replied: Sam, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- September 18, 2021
Response from the owner Replied: Thomas, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 17, 2021
From the moment we walked in the door we were impressed by the responsiveness of the staff. Within minutes we were assigned a sales representative Elaine Velez. We needed to quickly choose a new car and chose a model,color and interior that was immediately available . Elaine was super efficient...
Response from the owner Replied: Nancy, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- September 16, 2021
This is a time where everything is short, from cars to computers. Supply is low and demand is high. Cue the vultures. I was more than pleased to find out, that wasnt the case here at Mercedes-Benz of Manhattan. David Saitzyk was a down to earth and solid professional. He listened to what I needed...
Response from the owner Replied: Saleem, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- September 16, 2021
Response from the owner Replied: Sherokee, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- September 15, 2021
Response from the owner Replied: Christine, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- September 15, 2021
Had a blown tire in the Bronx, called MBUSA for roadside assistance on a Sunday, they were able to locate a tow company to store the car overnight and deliver to the Manhattan service center on Monday when the shop is open. Diane from the service department provided updates and follow ups throughout...
Response from the owner Replied: Ken, thank you so much for the positive 5-Star rating! We are happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- September 14, 2021
Response from the owner Replied: Sean, thank you so much for the positive 5-Star rating! We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- September 14, 2021
RUN! Unprofessional & Rude Con Artist.It felt like I was talking to criminals with an odd sense of entitlement, trying to set me up or something. They had no interest in helping just my money.Hung up on me after I told him to relax for yelling at me, because I was fed up by there attitudes by the...
Response from the owner Replied: Our apologies Michael, we cannot locate a record for you in regards to your history at our dealership. We would like to confirm that you are rating the correct establishment as it appears that you have not conducted business with us based on the information you have provided. Sorry to hear your experience was less than 5-Stars. Please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600 as we would like to discuss your experience further.
Google Review
- September 13, 2021
My salesperson @ Mercedes of Manhattan,Gregory Gazzola , and Sebastian the sales associate, were kind, knowledgeable, professional, and very patient . They both tried and were effective in helping me choose the most beneficial financing for my new car and introduced me to all of the new...
Response from the owner Replied: Marilyn, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- September 12, 2021
Response from the owner Replied: David, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- September 11, 2021
Response from the owner Replied: Ruth, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 11, 2021
I recently had a great experience at Mercedes Benz Manhattan with Mr. Taran Guinness. The service received was great and expedited. The place was clean and organized. They work like an orchestra. Mr. Guinness kept me informed and follow up with me to ensure my car was okay. I highly recommend Mr....
Response from the owner Replied: Nelson, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- September 11, 2021
Response from the owner Replied: Jojo, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you so much!
Google Review
- September 11, 2021
Response from the owner Replied: Linda, thank you so much for the positive 5-Star rating! We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- September 11, 2021
Response from the owner Replied: Zhanyu, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- September 11, 2021
Response from the owner Replied: Matt, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- September 11, 2021
Response from the owner Replied: Bob, thank you for the 5-Star rating!
Google Review
- September 11, 2021
Response from the owner Replied: Geoff, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- September 11, 2021
Response from the owner Replied: Carolyn, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 11, 2021
Response from the owner Replied: Gallal, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- September 10, 2021
Response from the owner Replied: Thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- September 10, 2021
Response from the owner Replied: Shahram, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 10, 2021
So heres the full story - my wife and I were in Miami for a couple days, we knew we wanted a new Mercedes and we knew Manhattan Mercedes would get us the best deal. On the way home we had an Uber driver take us to Manhattan Mercedes and by 7 oclock we drove out with an amazing GLC 300. It was...
Response from the owner Replied: Anthony, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- September 09, 2021
Response from the owner Replied: Negus, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 09, 2021
Response from the owner Replied: Richard, thank you so much for the positive 5-Star rating! We are happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- September 04, 2021
Response from the owner Replied: Salvik, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 04, 2021
Response from the owner Replied: Steve, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- September 04, 2021
Response from the owner Replied: Joseph, thank you so much for taking the time to leave us a 5-star rating!
Google Review
- September 03, 2021
Response from the owner Replied: Amy, thanks for the 5-Star review! The team at Mercedes-Benz and Sprinter Manhattan is thrilled you are happy with your recent visit!
Google Review
- September 03, 2021
Response from the owner Replied: Horace, thanks so much for giving us your take on how we are doing! We are glad that customers like you are having a great 5-Star experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- September 02, 2021
Response from the owner Replied: Cleyree, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 02, 2021
Response from the owner Replied: Beverly, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- September 02, 2021
Response from the owner Replied: Kevin, thank you for the 5-Star rating!
Google Review
- September 01, 2021
Response from the owner Replied: Bert, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 01, 2021
Response from the owner Replied: Andrew, thank you for the 5-Star rating!
Google Review
- September 01, 2021
Response from the owner Replied: Ru, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 01, 2021
Response from the owner Replied: Wendy, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- September 01, 2021
Response from the owner Replied: Eugene, we really appreciate you taking the time to share your 5-Star rating with us! We look forward to seeing you again soon!
Google Review
- September 01, 2021
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- September 01, 2021
Response from the owner Replied: Derek, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- September 01, 2021
Response from the owner Replied: Jeremiah, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- September 01, 2021
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- September 01, 2021
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- September 01, 2021
Response from the owner Replied: Tone, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- September 01, 2021
Response from the owner Replied: Thanks so much for giving us your take on how we are doing! We are glad that customers like you are having a great 5-Star experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- September 01, 2021
Response from the owner Replied: Dylan, we are happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- September 01, 2021
Response from the owner Replied: Kai, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- September 01, 2021
Response from the owner Replied: Drew, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- September 01, 2021
Response from the owner Replied: James, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- September 01, 2021
Response from the owner Replied: Thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- September 01, 2021
Response from the owner Replied: Thank you for the kind 5-Star rating! We are so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- September 01, 2021
Response from the owner Replied: Carol, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- September 01, 2021
Response from the owner Replied: John, thank you so much for this 5-Star review! We really appreciate you being a customer! We are here for you anytime!
Google Review
- September 01, 2021
Response from the owner Replied: Andrey, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Yelp Review
- August 31, 2021
Easiest car buying experience that I've ever had. Harald was wonderful, helped me find a car, and made the process seamless. It took less than 20 mins to sign the paperwork and I was out the door with my brand new C300. Huge thank you to everyone at MB Manhattan for being incredible and getting me...
Google Review
- August 31, 2021
Response from the owner Replied: Kevin, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- August 31, 2021
Response from the owner Replied: Jaret, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 31, 2021
Last week I bought my vehicle in for service at the Mercedes Benz on 11 ave in Manhattan, at first I was hesitant going to a dealership not knowing what was going to happen. I received a phone call from a gentleman name Tarzan Guinness, he explained every detail u needed to know about my vehicle...
Response from the owner Replied: Thank you for the kind 5-Star rating! We are so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- August 29, 2021
Response from the owner Replied: Jimin, on behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great 5-Star review about our store! We are thrilled that you enjoyed your experience!
Google Review
- August 29, 2021
I came here to have them look at my passenger rear tire for not holding air. The tire itself only had a few thousand miles on it, so I figured it was some form of puncture. A few hours later, they call me and told me it was a nail and that the tire would need replacement. Totally fine - I pay and...
Response from the owner Replied: Jason, thank you for your review, but it seems we missed the mark. This is certainly not the experience we aim to provide our clients. We cannot find your vehicle's recent history in our system. We would like to put you in direct contact with our service manager. Please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600 so we can connect you.
Google Review
- August 29, 2021
Response from the owner Replied: Ronny, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- August 29, 2021
Response from the owner Replied: Ahelah, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 29, 2021
Response from the owner Replied: Maya, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- August 29, 2021
Response from the owner Replied: Edman, thank you so much for your positive 5-Star rating for your recent visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- August 28, 2021
Harald is a great sales person very professional and welcoming. We had an amazing experience because of him and definitely enjoyed our experience in Manhattan location. Ask for HaraldThank you Harald
Response from the owner Replied: We are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 28, 2021
Response from the owner Replied: Sandra, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- August 28, 2021
Harald Adler at Mercedes Benz Manhattan was amazing to work with. He made switching over my lease extremely easy and understood my needs when looking for a vehicle. He walked me through the process step by step. Once I arrived, he greeted me within 5 minutes. He was very thorough in explaining all...
Response from the owner Replied: Leticia, thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- August 28, 2021
Response from the owner Replied: Sai, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 28, 2021
I just recently bought a certified preowned 2018 GLE with John and can say it was hands down the easiest and most first class service I have ever experienced at a car dealer. His follow up and well as customer service skills went above and beyond every expectation I had. I will continue to be a...
Response from the owner Replied: Emilie, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- August 28, 2021
Response from the owner Replied: Daniel, we are grateful that you took the time out to leave us a 5-Star review! Your feedback helps us to improve service for everyone!
Google Review
- August 28, 2021
Response from the owner Replied: Cheng, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 28, 2021
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- August 28, 2021
Response from the owner Replied: Vera, ee really appreciate you taking the time to share your 5-Star rating with us! We look forward to seeing you again soon!
Google Review
- August 27, 2021
Response from the owner Replied: Sandra, seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- August 27, 2021
Response from the owner Replied: Tracy, thanks so much for giving us your take on how we are doing! We are glad that customers like you are having a great experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- August 27, 2021
Response from the owner Replied: Agostinho, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- August 27, 2021
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 27, 2021
Response from the owner Replied: Michael, the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great 5-Star rating! Thank you!
Google Review
- August 27, 2021
I met James Park at this dealer, he is very professional and patient, he showed me all the details and options. Because my order is very special, it took a long time to complete the order, James kept me posted for all the updates. Its worth to wait a period to receive your dream car. I will...
Response from the owner Replied: Thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- August 27, 2021
Our car was damaged in a freak accident, hit by scaffolding, as we were trying to leave for the 4th of July weekend. The dealership was swamped with scheduled appointments but Matt accommodated and took our vehicle in. He remained on top of the repair and worked with the insurance company. The...
Response from the owner Replied: Natalie, thank you so much for the positive 5-Star rating! We are happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- August 27, 2021
Response from the owner Replied: Sandra, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- August 27, 2021
Response from the owner Replied: Steven, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 26, 2021
To call Katharine Lowry just my Collision Center Advisor would be an injustice. Her kindness, compassion and friendship, from the moment my son and I met her, made the horrible dent in my beautiful AMG C43 coupe almost bearable. 37 emails yes 37.Returned INSTANTLY! When I needed a pep-talk, she was...
Response from the owner Replied: Jacob, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- August 26, 2021
Response from the owner Replied: Rick, we are happy to see that you had a wonderful 5-Star experience at our dealer! Thanks for sharing!
Google Review
- August 26, 2021
Response from the owner Replied: Rowanne, thank you for the 5-Star rating!
Google Review
- August 26, 2021
Response from the owner Replied: Shay, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- August 26, 2021
Response from the owner Replied: Richard, we are grateful that you took the time to leave us a 5-Star review! Thank you!
Google Review
- August 26, 2021
Response from the owner Replied: Sabrina, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 26, 2021
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star review!
Google Review
- August 26, 2021
Response from the owner Replied: Thank you so much for your 5-Star review! We will share this with the Mercedes-Benz Manhattan team!
Google Review
- August 26, 2021
Response from the owner Replied: Malkit, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 26, 2021
Response from the owner Replied: Daniel, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 26, 2021
Response from the owner Replied: Stephen, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- August 26, 2021
Response from the owner Replied: Eileen, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- August 26, 2021
Response from the owner Replied: Christopher, thank you for the 5-Star rating!
Google Review
- August 26, 2021
Response from the owner Replied: Carol, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 26, 2021
Response from the owner Replied: Ruby, we are happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- August 25, 2021
Response from the owner Replied: Shizuka, thanks so much for giving us your take on how we are doing! We are glad that customers like you are having a great 5-Star experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- August 25, 2021
Cherllyn Miller is the reason why I continue to purchase the Mercedes Benzshe is attentive to my needs, knowledgeable, personable, informative and charismatic.she is an extraordinary/exceptional representative for Mercedes Benz ManhattanAlso Tom Shanley ( service dept )is why I did not purchase...
Response from the owner Replied: Wanling, seeing that you had a great 5-star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- August 25, 2021
Response from the owner Replied: Thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- August 25, 2021
Response from the owner Replied: Victor, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- August 25, 2021
Response from the owner Replied: Ron, on behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great 5-Star review about our store! We are thrilled that you enjoyed your experience!
Google Review
- August 24, 2021
We worked with Andrey yesterday to purchase our car. I dont even know where to start. He was amazing and his customer service was 100%. This is our first Mercedes and we didnt know much about the different features and packages. Andrey took his time to explain everything to us and didnt rush us or...
Response from the owner Replied: Arianna, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- August 24, 2021
If you're looking for a Benz or great service this is the place to go. I met with David my sales rep that set everything up for me , showed me around,looked at a few cars and decided on one , from the test drive to the financial part of things David was very knowledgeable, caring, easy going made...
Response from the owner Replied: Thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- August 24, 2021
I can tell you this that Judy at Mercedes Benz Manhattan is one of the best sales person Ive ever came across. She literally makes sure that whatever youre getting is what you want. She goes beyond to make me extremely happy and exceeds my expectations! Even though i was indecisive, she never got...
Response from the owner Replied: Regina, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- August 24, 2021
GregoryGazzola recently helped us lease a new vehicle and I would strongly recommend him to anyone in the market for a Mercedes. Gregory was personable, professional, and responsive and made the car buying experience as easy as possible. Our car delivery was delayed due to covid but Gregory was on...
Response from the owner Replied: Abbas, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- August 24, 2021
I would strongly recommend Gregory Gazzola to anyone looking to buy a Mercedes. Gregory was friendly and knowledgeable about the vehicle. We also felt that he was fair and worked with us quickly to get a good deal. Our car was not delivered in the expected time frame because of covid but Gregory...
Response from the owner Replied: Sylwia, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- August 24, 2021
Response from the owner Replied: Penny, we are happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- August 24, 2021
Response from the owner Replied: Grace, thank you for your 5-Star review! The entire team here really appreciates it!
Google Review
- August 24, 2021
Response from the owner Replied: Tal, thank you for taking the time to provide a 5-Star rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers!
Google Review
- August 24, 2021
Response from the owner Replied: Steven, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 23, 2021
Response from the owner Replied: Carlos, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- August 23, 2021
Response from the owner Replied: Mahboob, thank you so much for the positive 5-Star rating! We are happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- August 21, 2021
I look around for a car for about 2 months found one on line at Mercedes of Manhattan with VIN# WDDUG8GB0JA382468I was told by the sales representative that this car wouldnt be ready for another 2weeks due to maintenance and havent went through its multi inspection so he couldnt sell itI called the...
Response from the owner Replied: Deon, sorry to hear your experience was less than 5-Stars. You had the opportunity to leave a deposit on your vehicle of choice to assure that it would be held for you. We apologize for the the inconvenience as another client placed a deposit to reserve your vehicle of interest. We will make sure that your sales representative gets into contact with you in regards to some other options. Thank you.
Google Review
- August 21, 2021
I picked up what now is my 4th acquisition from MB Manhattan yesterday! I go back to MB Manhattan because of my amazing Sales Consultant, Cherlyn Miller! Cherlyn has been consistently professional, respectful, efficient, warm, and kind in her interactions! Cherlyn keeps me going back to MB Manhattan...
Response from the owner Replied: Sandra, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 20, 2021
Response from the owner Replied: Praeo, we are happy to see that you had a wonderful 5-Star xperience at our dealer! Thanks for sharing!
Google Review
- August 19, 2021
Patrick Hering along with Scott Malise from Mercedes Benz of Manhattan work with me to purchasing my S580. Excellent experience as they kept me updated on everything and made the process smooth working to get me in my new car. Great customer service. Want to thank them again and definitely say,...
Response from the owner Replied: Andre, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- August 19, 2021
Response from the owner Replied: Jacquelyn, seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- August 19, 2021
Response from the owner Replied: Todd, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 19, 2021
Response from the owner Replied: Tony, thank you for the 5-Star rating!
Google Review
- August 19, 2021
Response from the owner Replied: Takang, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 19, 2021
Response from the owner Replied: Janice, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- August 19, 2021
Response from the owner Replied: Billie, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- August 19, 2021
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- August 19, 2021
Response from the owner Replied: Stephen, thank you for your 5-Star review! The entire team here really appreciates it!
Google Review
- August 19, 2021
Response from the owner Replied: Justin, thank you for the 5-Star rating!
Google Review
- August 18, 2021
Response from the owner Replied: Olivia, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- August 18, 2021
Response from the owner Replied: Gary, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 18, 2021
Response from the owner Replied: Yu, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- August 18, 2021
Response from the owner Replied: Adam, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- August 17, 2021
Afraz from Mercedes Benz in Manhattan New York was extremely helpful with purchasing my C43 AMG. He is definitely the reason I thought about the car and also following through with it. He is very interesting and very intelligent. Any time I had any questions or concerns, I immediately went to him...
Response from the owner Replied: Matthew, seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- August 17, 2021
My salesperson Elaine Velez made the process so very easy and pleasant. Now, of course there is no way that buying a luxury car shouldnt be a lovely experience from end to end - but I havent found that to always be the case. Elaine stands out as knowledgable, efficient, attentive and just plain...
Response from the owner Replied: Sarah, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- August 15, 2021
I came in to get my 1st year service. I was attended to by service advisor Afraz Nabijan. He greeted me and walked me through the process, explained everything in detail. Gave me an estimated time that will require for the service. I was offered refreshments. Once the service was completed, I was...
Response from the owner Replied: Sheikh, thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- August 14, 2021
Response from the owner Replied: Daniel, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- August 13, 2021
Response from the owner Replied: Steven. thank you so much for the positive 5-Star rating! We are happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- August 12, 2021
I had the most fabulous experience leasing my new GLB 250. Nicole Nieves was amazing and totally professional. She kept me updated while I excitedly waited for my car to arrive . Nicole was patient and kind. She took her time explaining all of the features the car had . Ive leased many cars before,...
Response from the owner Replied: Pat, on behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great 5-Star review about our store! We are thrilled that you enjoyed your experience!
Google Review
- August 12, 2021
Response from the owner Replied: Thomas, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- August 12, 2021
Response from the owner Replied: Wendy, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- August 12, 2021
Response from the owner Replied: David, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- August 12, 2021
Response from the owner Replied: Leon, thanks so much for sharing your 5-Star experience with us! We hope to see you again soon at Mercedes-Benz and Sprinter Manhattan!
Google Review
- August 12, 2021
Response from the owner Replied: Jacob, we are happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- August 09, 2021
Response from the owner Replied: Sterling, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 07, 2021
Response from the owner Replied: Thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- August 06, 2021
Response from the owner Replied: Joshua, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- August 06, 2021
Response from the owner Replied: Selena, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- August 06, 2021
Response from the owner Replied: Diane, thanks so much for giving us your take on how we are doing! We are glad that customers like you are having a great 5-Star experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- August 06, 2021
Response from the owner Replied: Shuky, we are sorry to hear about your disappointment with us, and we would like to personally assist you with making things right. We'd like to get on a call and address this ASAP as we value your business. We will have our finance manager reach out to you shortly.
Google Review
- August 06, 2021
Afraz Nabijan was extremely professional from the moment he greeted me. Asked me how my morning was going and then asked how could he make it better. Afraz was quick to let me know what my issue with the car was and took action to get my car fixed asap. He also made sure I had a ride to get back to...
Response from the owner Replied: Christopher, seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- August 06, 2021
Response from the owner Replied: Harvey, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 06, 2021
My recent visit to Mercedes-Benz Manhattan was beyond my expectations. From the moment I walked in the building Jamali and everyone I interacted with were able to answer all of my questions and address any concerns. Jamali took his time to explain every detail of my new vehicle and also made my...
Response from the owner Replied: Leslie, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- August 06, 2021
Response from the owner Replied: Peter, thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- August 05, 2021
Response from the owner Replied: Ginu, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 05, 2021
Response from the owner Replied: Heather, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- August 05, 2021
Response from the owner Replied: Richard, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- August 05, 2021
Response from the owner Replied: Alex, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 05, 2021
Response from the owner Replied: Merry, thank you so much for your positive 5-Star rating of your recent visit!
Google Review
- August 04, 2021
Response from the owner Replied: Jeremy, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- August 02, 2021
Response from the owner Replied: Doru, thanks for the 5-Star review! The team at Mercedes-Benz and Sprinter Manhattan is thrilled youre happy with your recent visit!
Google Review
- August 02, 2021
Response from the owner Replied: Donald, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- August 02, 2021
Response from the owner Replied: Mamadou, sorry to hear your experience was less than 5-Stars. If youre open to discussing your experience further, please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600.
Google Review
- August 02, 2021
Response from the owner Replied: Cesar, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- August 02, 2021
Response from the owner Replied: Sam, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- August 02, 2021
Response from the owner Replied: Olivia, we are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- August 02, 2021
Response from the owner Replied: Jin, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- August 02, 2021
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 02, 2021
Response from the owner Replied: Patricia, thank you for the 5-Star rating!
Google Review
- August 02, 2021
Response from the owner Replied: Neel, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- August 02, 2021
Response from the owner Replied: Amanda, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 02, 2021
Response from the owner Replied: Yogesh, thank you for the 5-Star rating!
Google Review
- August 02, 2021
Response from the owner Replied: Andrew, thank you for the 5-Star rating!
Google Review
- August 02, 2021
Response from the owner Replied: Ryan, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 02, 2021
Response from the owner Replied: Humberto, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 02, 2021
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- August 02, 2021
Response from the owner Replied: Jaclyn, thank you for your 5-Star review! We will share this with the store team to let them know how we are doing!
Google Review
- August 02, 2021
Response from the owner Replied: Andrea, thank you for the 5-Star rating!
Google Review
- August 02, 2021
Response from the owner Replied: Tad, thank you for the 5-Star rating!
Google Review
- August 02, 2021
Response from the owner Replied: Gary, sorry to hear your experience was less than 5-Stars. If youre open to discussing your experience further, please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600.
Google Review
- August 02, 2021
Response from the owner Replied: Dani, we really appreciate you taking the time to share your 5-Star rating with us! We look forward to seeing you again soon!
Google Review
- August 02, 2021
Response from the owner Replied: Kara, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- August 02, 2021
Response from the owner Replied: We are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- August 02, 2021
Response from the owner Replied: Arnold, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- August 02, 2021
Response from the owner Replied: Angelo, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 02, 2021
Response from the owner Replied: Leroy, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 02, 2021
Response from the owner Replied: Eric, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- August 02, 2021
Response from the owner Replied: Thanks so much for sharing your experience with us. We hope to see you again soon at Mercedes-Benz and Sprinter Manhattan.
Google Review
- August 02, 2021
Response from the owner Replied: Steve, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 02, 2021
Response from the owner Replied: Thanks so much for sharing your experience with us. We hope to see you again soon at Mercedes-Benz and Sprinter Manhattan.
Google Review
- August 02, 2021
Response from the owner Replied: Joseph, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- August 02, 2021
Response from the owner Replied: Thank you so much for the positive 5-Star rating! We are happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- August 02, 2021
Response from the owner Replied: Charles, thank you for your 5-Star review! The entire team here really appreciates it!
Google Review
- August 02, 2021
Response from the owner Replied: Deborah, thanks so much for sharing your 5-Star experience with us! We hope to see you again soon at Mercedes-Benz and Sprinter Manhattan!
Google Review
- August 02, 2021
Response from the owner Replied: William, we are sorry to hear about your disappointment with us, and we would like to personally assist you with making things right. We would like to get on a call and address this ASAP as we value your business.We will have a service manager reach out to you shortly.
Google Review
- August 02, 2021
Response from the owner Replied: Beverly, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- August 02, 2021
Response from the owner Replied: Greg, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- August 01, 2021
Response from the owner Replied: We are happy to see that you had a wonderful experience at our dealership! Thanks for sharing!
Google Review
- August 01, 2021
Response from the owner Replied: Nicole, on behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great 5-Star review about our store! We are thrilled that you enjoyed your experience!
Google Review
- July 31, 2021
Response from the owner Replied: Christine, thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- July 31, 2021
Response from the owner Replied: Keith, we are happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- July 31, 2021
Response from the owner Replied: Ray, seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- July 31, 2021
Response from the owner Replied: Brenda, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- July 31, 2021
Response from the owner Replied: Eric, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- July 31, 2021
Service department alone deserves ZERO stars. Ive been dealing with this Mercedes Benz location for SEVERAL years. Do not bring your car here for servicing unless you dont mind being without a car for a minimum of a week. I brought my car in on Monday (7/26/21) for a regular tire replacement due to...
Response from the owner Replied: We regret to hear of your disappointment, but we do welcome your feedback and take it seriously. We appreciate the time you have taken to share your concerns and we would like to opportunity to speak with you to discuss further. Please reach out to us privately to provide us with your contact information at mbmanhattan.com/contact-us or call us directly at 212-629-1600 to speak with one of our Managers.
Google Review
- July 31, 2021
Response from the owner Replied: Chris, thank you so much for taking the time to provide positive feedback. We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- July 30, 2021
Response from the owner Replied: Victor, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- July 30, 2021
Response from the owner Replied: We are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- July 30, 2021
Response from the owner Replied: Robert, thanks so much for sharing your 5-Star experience with us! We hope to see you again soon at Mercedes-Benz and Sprinter Manhattan!
Google Review
- July 29, 2021
Response from the owner Replied: Kaydia, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- July 29, 2021
Response from the owner Replied: Bernie, thank you for taking the time to provide a 5-Star rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers!
Google Review
- July 29, 2021
I recently purchased a Mercedes E400 Coupe and had a wonderful, first class buying experience. Manny Kontonicolas and John Ademaj made the entire process effortless - from selection to financing to educating me on the cars cool features. They were both true professionals and couldnt have been nicer....
Response from the owner Replied: Karen, on behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great 5-Star review about our store! We are thrilled that you enjoyed your experience!
Google Review
- July 29, 2021
I went in Mercedes Benz of Manhattan looking for a vehicle big John assist me.Big John was very helpful, knowledgeable of the vehicle I was interested in,he made me very comfortable ,well spoken took his time assisting me and explaining to me the process and how the vehicle works.thank you big John...
Response from the owner Replied: Erik, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- July 29, 2021
Response from the owner Replied: John, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Yelp Review
- July 29, 2021
Mercedes driver Lewis Hamilton wrecked Max Verstappen, put him in the hospital, and cost RBR well over $1 million in damages in a season with a hard budget cap.
Google Review
- July 28, 2021
Response from the owner Replied: John, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- July 28, 2021
Stephen Ackerman has been our sales Rep. for many years. This year due to the pandemic/shortage of supply, it was extremely difficult to find a suitable car. But once again, thanks to the ingenuity & persistence of Mr. Ackerman we not only got a new car but also got a car beyond our imagination at...
Response from the owner Replied: Ronald, seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- July 28, 2021
This was the first time for me using this location and would definitely recommend to any and all parties in need of Mercedes Benz Services. Professionalism and Courtesy and Great Customer Service all the things I expect from the Mercedes Benz Family.Thanks Again for the Service
Response from the owner Replied: Micheal, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- July 27, 2021
Response from the owner Replied: Thank you for the kind rating, Kevin! We are so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- July 26, 2021
Response from the owner Replied: Brian, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- July 26, 2021
Do not go here for repairs. I took my car here because I had an issue with the airbag light staying on. They fixed it and a few days later the light came back on so I took my car back to them. They tried to tell me that this time it's a different issue causing the light to come on and wanted to...
Response from the owner Replied: Trevor, we understand your disappointment. Its important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Your service advisor will be following up with you. Thank you.
Google Review
- July 26, 2021
Mercedes Manhattan is the place to go to drive a luxury car. State of the art center meeting all your needs and expectations. I received an honest advice from Mr. Alan Melconian the sales person. He helped me to chose the model which sutes my needs. Mr. Richard the informatic enginear in serviced...
Response from the owner Replied: Hossam, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- July 26, 2021
Response from the owner Replied: Blyss, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- July 24, 2021
Jamali showed me an amazing buying experience. It was all done virtually and he made the process seamless and thorough. He was patient to explain each step of the process and he even took the time after I received the vehicle to go through all the cars options and function over the phone. I will be...
Response from the owner Replied: Aris, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- July 23, 2021
Horrendous experience with MB Manhattan.Spoke with a person from MB, they clearly lied over the phone to get our vehicle/ GLC 300 to their location, and once car was towed to dealership, creating a captive audience.Regarding your response @ MB Manhattan.Too late. Already sent a tow truck to bring...
Response from the owner Replied: Manjyot, sorry to hear that your experience was less than 5-Stars. This is never the experience we aim to provide our clients and we'd like to ensure that we have the opportunity to address your concerns. Please contact us with your phone number, privately, by visiting mbmanhattan.com/contact-us so that we may give you a call.
Google Review
- July 23, 2021
I asked about test drive a GLE 53 AMG on their website and a staff collected all my information before confirming whether they had one available for test drive. After I particularly asked her to check the inventory, she said "you're welcome to order it". Even if I do plan to put down my money with...
Response from the owner Replied: Yvonne, we regret to hear of your disappointment, but we do welcome your feedback and take it seriously. Our apologies, as our agent was awaiting the status of our current inventory. She was merely trying to situate a profile for you to notate details regarding your vehicle of interest. She gathered your information just in case you happened to disconnect via chat. We will certainly communicate this more clearly during our chat conversations going forward. Thank you.
Google Review
- July 23, 2021
If you want a good/fast/pleasant deal, ask for Robert Nowomiejski (Robert).After shopping around the Triborough area, I ended up at Manhattan Mercedes Benz Dealer, and I got fortunate when Mr. Robert took my case.He was courteous, complaisant, and knowledgeable and even found some discounts with the...
Response from the owner Replied: Ricardo, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- July 22, 2021
My company vehicle was serviced there for the first time on 7/17 and we experienced one of the worst service that day. We later learned that our vehicle was involve in a accident in the dealership and now as the consumer we are left to bare the consequences. Theres been no follow up, last thing we...
Response from the owner Replied: Theo, thank you for your review, but it seems we missed the mark. This is certainly not the experience we aim to provide our clients. Your advisor will reach out to you regarding your concerns.
Google Review
- July 22, 2021
"The Best Experience Ever" How should I start? Well, the service which was provided was done to my satisfaction 100+ %. Robert is such a personable individual, he went above and beyond to make my wish come through. The professionalism he displayed is incomparable. He was so helpful with the...
Response from the owner Replied: Rosie, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- July 22, 2021
Thank You Hazel as always for exceptional customer service at Mercedes Benz Manhattan. She takes care of her customers needs from her perky welcoming to accommodations with a courtesy Lyft.
Response from the owner Replied: Seeing that you had a great 5-Star experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- July 21, 2021
Unreal, steller, and patient professional service. I'm not an easy client but the treatment I received was so top notch I could not believe it. A huge shout out to Nicole. She is a pro and made the experience 100% positive.
Response from the owner Replied: Jason, thank you so much for the positive 5-Star rating! We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- July 21, 2021
Harald Adler was awesome. Purchasing this car was such an easy stress free experience. He was always responsive and accommodating every step of the way. I totally and whole heartedly recommend Harald and Manhattan Mercedes.
Response from the owner Replied: Donna, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- July 21, 2021
Every time Mercedes Benz Manhattan proves to be the best of the best. I have a fleet of 33 sprinters and Giulia is always on the top of her game. My business wouldn't run without the fleet support of my MBM team!
Response from the owner Replied: William, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- July 21, 2021
As a return customer from Mercedes-Benz Manhattan, we love thier service. Salesmen are professional. We are highly recommended.
Response from the owner Replied: Michael, we are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- July 20, 2021
Wanted to grab a bottle of washer fluid on my way to work. Politely asked the parts department to fetch one for me and was told to wait. Who would have thunk buying a bottle of water would take more than a half hour. Extremely inefficient.
Response from the owner Replied: Kuan, thank you for your review, but it seems we missed the mark. This is certainly not the experience we aim to provide our clients. Please contact us with your phone number, privately, by visiting mbmanhattan.com/contact-us so that we may give you a call.
Yelp Review
- July 20, 2021
Patrick Pires is the go to guy whenever you need your car serviced. Ask for him when contacting the service department. He helped with my windshield replacement and took care of my wheel alignment issue. Patrick made sure I was informed about the status throughout the experience and had a loaner for...
Google Review
- July 19, 2021
I would like to thank Kaitlin at MB Manhattan for her excellent customer service. MB Manhattan treat customers with respect and value their time and request. #Mercedes-Benz #thebest #Manhattan
Response from the owner Replied: Shahram, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- July 16, 2021
I cant say enough good things about MB Manhattan. There sales, service, selection of cars are all terrific. But the most important factor I find is the personal touch so to speak. By that I mean Elaine Velez their sales associate. Shes a pleasure: smart, professional and extremely helpful in the...
Response from the owner Replied: Thank you for the kind 5-Star rating, Marvin! We are so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- July 14, 2021
Gregory is extremely professional! Its easy to get what you want with his kindly help!
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- July 12, 2021
Great experience as usual at Mercedes Benz Manhattan, Marco made that experience even more enjoyable and was truly professional
Response from the owner Replied: Fred, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- July 10, 2021
Thanks a lot , highly recommended a personally Andrew as a professionals expert from Mercedes - Benz !
Google Review
- July 10, 2021
Marco provided exceptional all around service in every respect!!
Response from the owner Replied: Robert, we are thrilled that you had an excellent experience with us! Thank you for taking the time to leave us a 5-Star review!
Google Review
- July 09, 2021
Top notch customer service, fantastic group of people, and they make the process so simple and easy, 100% transparent!
Response from the owner Replied: Hank, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- July 08, 2021
George was superb in guiding us in the selection of our vehicle and in seeing the transaction all the way through. Rich devoted an exceptional amount of time and attention in familiarizing us with all of the wonderful features of the vehicle.
Response from the owner Replied: Jim, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- July 08, 2021
BY FAR, the best experience I have had purchasing a car. I went in after scheduling an appointment to check out a 2021 AMG C43. I test drove the car and I fell in love with it right away. I decided to purchase the car and Mike made the process super simple. I was out with the car within 2-3 hours...
Response from the owner Replied: Luis, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- July 08, 2021
I came into the dealership to inquire about buying a car, and put down a holding deposit for $500. I requested its return on 6/4/2021, but its been over a month. No matter how many times I call the dealership, Im transferred around or put on hold indefinitely. Its not possible for me to go back to...
Response from the owner Replied: Kitty, we are sorry to hear about your disappointment with us, and I would like to assure you that you that your deposit has been refunded. This is never the experience we aim to provide our clients and we would like to ensure that we have the opportunity to address any further concerns. Please contact us with your phone number, privately, by visiting mbmanhattan.com/contact-us so that we may give you a call.
Google Review
- July 07, 2021
Andrey P Pinpamkhsov is the very best. He is professional, informed, service oriented and very courteous. This is the second car we have bought from him. I would likely recommend him and buy a car again.
Response from the owner Replied: Amanda, we are grateful that you took the time out to leave us a 5-Star review! Your feedback helps us to improve service for everyone!
Google Review
- July 06, 2021
The staff is first class when it comes to greeting and service for its customers. I/we love our experience at Mercedes Benz Manhattan and look forward to every visit.
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review.
Google Review
- July 03, 2021
Andray is our salesman. He knows the kind of car I like from 2 former trades. Its been 4 years since our last previously owned station wagon. He called me when 2 very low mileage wagons 2018 & 2019 became previously owned. We are at our country house. Andray sent us pictures. One of us saw the car,...
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review.
Google Review
- July 03, 2021
I had a excellent experience at the Manhattan Mercedes Benz location. My sales guy Alan Melconian was extremely helpful and his willingness to assist me through the beginning of the process to the end where I received my keys to the GLA 250 2021 was phenomenal. He made the process seamless. I will...
Response from the owner Replied: Thank you for the 5-stars!
Google Review
- July 02, 2021
My family and I had a wonderful experience at Mercedes Benz Manhattan! Gregory was a wonderful person to work with. He made the process very easy and clear.
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review.
Google Review
- July 02, 2021
Marco Correa, Awesome Service Advisor.This is the first time I had to work with a different service advisor, and luckily Marco was the person who helped us.We dropped off our car first thing in the morning for services while we headed out to work. it felt like we were right next to the dealership...
Response from the owner Replied: Thank you for the 5-stars!
Yelp Review
- July 02, 2021
Mercedes dealership reportThanks for the "outstanding" service of this dealership, I am now without a car in the middle of dangerous heat wave and critical post-pandemic situation.Brief summary of this:Brought my Mercedes S430 for service on May 7th, diagnostic done and temperature sensor replaced,...
Yelp Review
- July 02, 2021
MBManhattan is not your typical dealership. My understanding is it's actually a factory owned location. That is, it's a direct arm of Mercedes Benz USA. Certainly MBManhattan has excellent inventory and is terrific at selling lovely cars. Unfortunately, the extreme, really surpassing lack of...
Google Review
- July 02, 2021
To anyone thinking of visiting this Mercedes dealership, please do not wait and make sure you ask to work with Nesto! If you have ever traveled in 1st class on a plane, this is even better!!!I came in looking to get a GLA, and was greeted like royalty!Nesto is the most professional, personable,...
Google Review
- July 02, 2021
Google Review
- July 01, 2021
Steve Ackerman, sales rep, was a pleasure to deal with.
Response from the owner Replied: Bonny, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- July 01, 2021
In a town that is extremely transactional relating to all things business we were pleasantly surprised with our experience when entering the doors of the Manhattan Mercedes dealership. From the way we were welcomed into the showroom and then introduced to Elaine Velez, an experienced Sales...
Response from the owner Replied: Ron, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- July 01, 2021
Had a very pleasant experience leasing with Gregory. He was extremely helpful and made us feel very confident in signing our first lease with them. He was very informative, transparent, and provided an excellent service overall. Very pleased with my experience and decision to lease here at...
Response from the owner Replied: Samantha, we are happy to see that you had an excellent 5-star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- July 01, 2021
I can't say enough great things about this business. They are professional, helpful, polite and warm. They are also accommodating, which is especially comforting during a pandemic. I'm happy every time I come here and every time I leave. Keep up the outstanding customer service Marco Correa,...
Response from the owner Replied: Francesca, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- July 01, 2021
Greg is the perfect salesman - not aggressive super friendly and accommodating to every need and request - plus he is an awesome person! Highly recommend. ps the car is great too.
Response from the owner Replied: Michael, seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- July 01, 2021
Elaine Velez is extremely professional, and pleasant to deal with. She took the time to explain all of my options and help narrow down and identify the car Im looking for. I was very impressed and pleased with my experience at this Mercedes dealership. Their staff, such as a Elaine have seriously...
Response from the owner Replied: Ernst, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- July 01, 2021
B service. Mobile service vehicle came to us! Smooth operation.
Response from the owner Replied: Ion, thank you for the 5-Star review! We are thrilled that you had an excellent experience at our dealership!
Google Review
- July 01, 2021
Response from the owner Replied: Hendrick, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- July 01, 2021
Response from the owner Replied: Steven, thank you for the 5-Star rating!
Google Review
- July 01, 2021
Response from the owner Replied: Barb, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- July 01, 2021
Response from the owner Replied: Rahul, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- July 01, 2021
Nesto Sibilla redefined my expectations for a car dealer. Knowledgeable, passionate and professional, he helped me clearly understand my options and found an unbeatable value on a gorgeous C300. Ive eagerly recommended him to friends of mine who all had equally positive experiences. Hes the real deal!
Response from the owner Replied: Andrew, we are happy to see that you had a wonderful 5-Star experience at our dealer! Thanks for sharing!
Google Review
- July 01, 2021
Ive purchased several cars from the other two major german brands (Bmw/Audi) around the globe and the head over heels service provided by Manhattan MB (Patrick Herring/Harold Alder) was impeccable. Ill be sure to come back / recommend to my friends and colleagues.
Response from the owner Replied: Todd, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- July 01, 2021
Purchased GLC 300 back in Dec 2019 from Judy. She has been very attentive and helpful throughout the whole process. However, the moment I handed over the check, thats where the service has ended . Finance manager Kareem just tried to push add-on services at the time of sale providing misleading...
Response from the owner Replied: Dimitry, thank you for your review, but it seems we missed the mark. This is certainly not the experience we aim to provide our clients. Please contact us with your phone number, privately, by visiting mbmanhattan.com/contact-us so that we may give you a call.
Google Review
- July 01, 2021
Truly an amazing experience!!
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- July 01, 2021
Five stars. So happy I ran into Nesto Sibillla at Mercedes-Benz Manhattan to assist me with my New car purchase. Right from the beginning he was very attentive, listening to what my needs and he was absolutely fantastic. I highly recommend him!
Response from the owner Replied: Pailin, we are happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- July 01, 2021
Robert was terrific he communicated constantly, was quick and detailed in all the services!
Response from the owner Replied: Colin, thanks for the 5-Star review! The team at Mercedes-Benz and Sprinter Manhattan is thrilled youre happy with your recent visit!
Google Review
- July 01, 2021
Response from the owner Replied: Roie, thank you so much for this 5-Star review!
Google Review
- July 01, 2021
Ms. Dinglers service is nothing short of phenomenal. Highly recommended.
Response from the owner Replied: We are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- June 30, 2021
Response from the owner Replied: Andres, thank you for the 5-Star rating!
Google Review
- June 30, 2021
Response from the owner Replied: Hardik, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- June 30, 2021
Response from the owner Replied: Thank you for your 5-Star review! The entire team here really appreciates it!
Google Review
- June 30, 2021
Response from the owner Replied: Eduardo, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- June 30, 2021
Excellent service!
Response from the owner Replied: Raoul, thank you so much for your positive 5-Star rating for your recent visit!
Google Review
- June 30, 2021
was professional quick and informative
Response from the owner Replied: Julian, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- June 30, 2021
Stephen Ackerman made everything easy!
Response from the owner Replied: Brian, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- June 30, 2021
Great service from Ian C. I'm in process getting a car from him.
Response from the owner Replied: Bill, thank you for your 5-Star review! The entire team here really appreciates it!
Google Review
- June 30, 2021
We had a wonderful experience in our second dealing with MB Manhattan. Robert Novomiejski our salesman, gave us excellent service. Whole process was very smooth, without any pressure in a relaxed atmosphere of the dealership. Patrick Hunter was very helpful too in negotiating my trade in of old...
Response from the owner Replied: Bharat, thank you so much for taking the time to provide positive feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We look forward to seeing you again soon!
Google Review
- June 30, 2021
If I could leave more than 5 stars I would. The customer service and attention to detail was perfectly executed by Anthony LaSpada and Ian Cumpata. The car was delivered to my house in NJ. I would recommend this dealership to anyone and everyone. I just can't give enough compliments for how...
Response from the owner Replied: Jonathan. thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- June 30, 2021
If anyone is looking for a car, go to Ion Cumpata. Months after working with me he called to check on how my car was doing. Excellent experience
Response from the owner Replied: Adam, thank you for taking the time to provide a 5-Star rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers!
Google Review
- June 30, 2021
Very friendly and efficient service. On time drop off and pick up, car was clean and spotless.
Response from the owner Replied: Richard, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- June 30, 2021
From a customer service standpoint, Mercedes-Benz in Manhattan is just above the rest. Thank you Ion for your wonderful service.
Response from the owner Replied: Velda, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- June 29, 2021
Response from the owner Replied: Thank you for your review. This is never the experience we aim to provide our clients and we'd like to ensure that we have the opportunity to address your concerns as we cannot locate your account in our system. Please contact us with your phone number, privately, by visiting mbmanhattan.com/contact-us so that we may give you a call.
Google Review
- June 29, 2021
Response from the owner Replied: James, we are grateful for your review! Thanks for sharing your 5-Star rating with us and the community!
Google Review
- June 29, 2021
awesome experience
Response from the owner Replied: Shreekarana, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- June 29, 2021
Very smooth transaction in terms of both trading-in my old car and buying a new one. Thanks.
Response from the owner Replied: Zheng, on behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great 5-Star review about our store! We are thrilled that you enjoyed your experience!
Google Review
- June 28, 2021
Its been almost a month since the purchase of my new vehicle at MB Manhattan.. and Im absolutely happy I decided to go with this branch . Prior to my purchase I was doing business with the branch in Rockville center (do no recommend ) . I was not pleased at all with the service and stumbled across...
Response from the owner Replied: Symone, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- June 28, 2021
Harold was very helpful with getting me into the car of my choice at the best price . He was nice and respectful. I highly recommend him.
Response from the owner Replied: Thank you for the kind 5-Star rating, Chemar! We are so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- June 28, 2021
Great and attentive service from salesperson Nicole
Response from the owner Replied: Mike, we are happy to see that you had a wonderful 5-Star experience at our dealership! Thanks for sharing!
Google Review
- June 27, 2021