Google Review
- November 30, 2020
Always have the best service at Mercedes Benz Manhattan! Jorge Ramos is the best service advisor, always makes sure his clients are treated at their best potential. Quick and great service, will always have my vehicles serviced at Mercedes Benz Manhattan!
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 30, 2020
Google Review
- November 30, 2020
Response from the owner Replied: Arun, thank you for the 5-Star rating!
Google Review
- November 30, 2020
Andrey was wonderful to work with! He helped us find exactly what we were looking for and made the entire process absolutely seamless. I highly recommend Mercedes of Manhattan, and ask for Andrey!
Response from the owner Replied: Lindsay, the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great 5-Star rating! Thank you!
Google Review
- November 30, 2020
Response from the owner Replied: Ronald, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 30, 2020
When you imagine what superior customer service looks like, just think of Katie at Mercedes Benz Manhattan. She is diligent, experienced, and a pleasure to deal with!
Response from the owner Replied: William, we're happy to see that you had a wonderful experience at our dealer! Thanks for sharing!
Google Review
- November 30, 2020
Response from the owner Replied: Heather, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 30, 2020
Deal was set and vehicle was ready by the time I came in. Anastasia was a pleasure to work with.
Response from the owner Replied: Emre, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 29, 2020
Response from the owner Replied: Amado, we're happy to see that you had a wonderful experience at our dealer! Thanks for sharing!
Google Review
- November 29, 2020
Victoria was so helpful and great! I wish I could give her 6 stars!
Response from the owner Replied: Alexandra, the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great rating! Thank you!
Google Review
- November 29, 2020
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- November 29, 2020
Response from the owner Replied: Samantha, thank you for the 5-Star rating!
Google Review
- November 29, 2020
Response from the owner Replied: Joel, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 29, 2020
Response from the owner Replied: We are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 29, 2020
Victoria was an absolute pleasure to work with. Amazing customer experience!! Thank you, Victoria!
Response from the owner Replied: The team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- November 29, 2020
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 29, 2020
Response from the owner Replied: Paris, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 29, 2020
Ion was absolutely incredible - every last detail of my car buying experience was comprehensive, easy and quick at Mercedes Benz Manhattan. I strongly recommend Ion as your next Mercedes partner - I promise you wont be disappointed. Thank you again, Ion, my year was officially made with my new car.
Response from the owner Replied: Rachel, we are happy to hear about your 5-Star experience with us! Looking forward to seeing you again in the future!
Google Review
- November 28, 2020
Response from the owner Replied: Frank, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 28, 2020
I worked with Victoria N and let me just say she was so amazing and delightful. 10 out of 10 would definitely recommend her to my other colleagues.
Response from the owner Replied: Thank you for taking the time to share this 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- November 28, 2020
Victoria was incredibly helpful!!
Response from the owner Replied: Lexi, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- November 28, 2020
Mercedes-Benz Manhattan is a sight to be seen! Amazing show room!! I have the most amazing sales person Ion and just drove out with a brand new MB GlA 250 4Matic 2021 The future is in this car!
Response from the owner Replied: Cheryll, thank you so much for this 5-Star review! We really appreciate you being a customer! Were here for you anytime!
Google Review
- November 28, 2020
Every aspect of leasing our new Mercedes was so easy and pleasant. All of the intiial information was done via email with no pressure. All staff was wonderful and helpful. We have purchased MB's since 1987 and this has been the best experience. Thank you!
Response from the owner Replied: Mary, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 27, 2020
Response from the owner Replied: Christian, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 27, 2020
Make sure you go see Angelo when you go there.
Response from the owner Replied: We are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 27, 2020
Response from the owner Replied: Reem, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 27, 2020
I always have such a great experience, its a great staff and my last experience was made even better by dealing with Victoria. 5 stars!
Response from the owner Replied: The team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating, thank you!
Google Review
- November 27, 2020
Service advisor Victoria was amazing. She was proficient and showed excellent customer service skills. She is a one of a kind employee and an all around great person. The top advisor Ive ever had take care of me. I will only go to Victoria and Victoria only.
Response from the owner Replied: Philip, seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- November 27, 2020
Response from the owner Replied: Thank you so much for your 5-Star review! We will share this with the Mercedes-Benz Manhattan team!
Google Review
- November 27, 2020
Response from the owner Replied: Aqil, are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 27, 2020
Victoria is always so helpful.
Response from the owner Replied: Robert, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 27, 2020
Response from the owner Replied: Diana, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- November 27, 2020
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 26, 2020
Response from the owner Replied: Jospeh, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 26, 2020
Response from the owner Replied: Victor, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 26, 2020
Victoria is the best employee in the service department!!!!
Response from the owner Replied: Gerard, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 26, 2020
Victoria is amazing!! She is so pleasant and helpful!!
Response from the owner Replied: We are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- November 26, 2020
Response from the owner Replied: Jose, thank you for the 5-Star rating!
Google Review
- November 25, 2020
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 25, 2020
Response from the owner Replied: We are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- November 25, 2020
Response from the owner Replied: Vincent, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 25, 2020
Response from the owner Replied: Dominic, thank you for the 5-Star rating!
Google Review
- November 25, 2020
Response from the owner Replied: Anthony, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- November 25, 2020
Angelo is very helpful each time I come in for service. I have a good experience with him.
Response from the owner Replied: Thank you so much for the 5-Star review! We really appreciate you being a customer! We are here for you anytime!
Google Review
- November 25, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 25, 2020
Awesome people fast service while you wait. Angelo Sanchez service advisor is the best. Thank you very much!!!P.s The best or nothing
Response from the owner Replied: Igor, thank you so much for the positive 5-Star rating! We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 25, 2020
Response from the owner Replied: Adriana, thank you for the 5-Star rating!
Google Review
- November 25, 2020
I had such a great experience! Victoria was so helpful and knowledgeable!
Response from the owner Replied: Maggie, the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great rating, thank you!
Google Review
- November 25, 2020
Excellent dealership .I am buying cars for 24 years .Its good to know the service advisors are very sincere and friendly. Best customer service all around. Thanks
Response from the owner Replied: Mihir, we're happy to see that you had a wonderful experience at our dealer! Thanks for sharing your 5-Star rating!
Google Review
- November 25, 2020
I love the Mercedes- Benz service in Manhattan, and the brand and car itself. In the sales department, James is always so kind and helpful and I appreciate everything is does.
Response from the owner Replied: Kevin, thank you so much for taking the time to share your experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- November 24, 2020
Response from the owner Replied: Ariel, thank you for the 5-Star rating!
Google Review
- November 24, 2020
Response from the owner Replied: Katherine, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 24, 2020
Response from the owner Replied: Alvin, thank you for the 5-Star rating!
Google Review
- November 24, 2020
Response from the owner Replied: Polonia, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 24, 2020
Response from the owner Replied: We are so grateful for your review! Thanks for sharing your 5-Star rating with us and the community!
Google Review
- November 24, 2020
Response from the owner Replied: Ricky, thank you for your 5-Star review! The entire team here really appreciates it!
Google Review
- November 24, 2020
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- November 24, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 24, 2020
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- November 24, 2020
Response from the owner Replied: Jennifer, we're happy to see that you had a wonderful 5-Star experience at our dealer! Thanks for sharing!
Google Review
- November 24, 2020
I dealt with Victoria Notte who was not only pleasant and friendly but helpful and knowledgeable! I would deal with her time and time again!!!!!!
Response from the owner Replied: Joanne, thank you so much for taking the time to provide feedback! We are so delighted that you rate our service so well! We strive to provide just that for all our customers! We Look forward to seeing you again soon! Best Wishes!
Google Review
- November 24, 2020
There is no one better than Victoria! She was kind, detailed and easy to talk to!
Response from the owner Replied: Lindsay, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 24, 2020
Victoria was so helpful! Will be returning solely because of her knowledge and amazing communication skills!
Response from the owner Replied: Lucy, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 24, 2020
Response from the owner Replied: Thank you!
Google Review
- November 24, 2020
Response from the owner Replied: Thank you, Carlos!
Google Review
- November 24, 2020
Response from the owner Replied: Thank you for the 5-Stars!
Google Review
- November 24, 2020
Response from the owner Replied: Thank you for the 5-Stars!
Google Review
- November 24, 2020
They are not knowledgeable about the different situation for people whose lives in the United States and they ask for crazy things like we dont ever Finance car in our life here ,, really I don't recommend them to anyone unless you want to lose your time here,, if I can give 0 stars it's better
Response from the owner Replied: Hello Hope 212. We regret to hear of your disappointment, but we do take your feedback seriously. Unfortunately, we cannot locate your account as we do not have your full name. We appreciate the time you have taken to share your concerns and we would like to opportunity to speak with you to discuss further. Please reach out to us privately to provide us with your contact information at mbmanhattan.com/contact-us or call us directly at 212-629-1600 to speak with one of our Managers.
Google Review
- November 23, 2020
Response from the owner Replied: Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.
Google Review
- November 23, 2020
Response from the owner Replied: Thanks so much for sharing your experience with us. We hope to see you again soon at Mercedes-Benz and Sprinter Manhattan.
Google Review
- November 23, 2020
Victoria made my entire experience so wonderful. She is professional, knowledgeable, and excellent in customer care. I highly recommend her and without a doubt, will contact her in the future.
Response from the owner Replied: Thank you for your review. We will share this with the store team to let them know how we are doing.
Google Review
- November 23, 2020
Response from the owner Replied: Thank you for your 5-Star review!
Google Review
- November 23, 2020
Response from the owner Replied: Tommy, the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great rating, thank you.
Google Review
- November 23, 2020
Victoria was the best to work with! Everything went so smoothly and she was such a pleasure. I hope to work with her every single time I come in!!
Response from the owner Replied: Thank you for your review. The entire team here really appreciates it.
Google Review
- November 23, 2020
I love working with Victoria in the service department. She is very knowledgeable and informative. Thank you Victoria, I look forward to seeing you on my next service.
Response from the owner Replied: Michelle, thank you so much for your positive rating for your recent visit.
Google Review
- November 23, 2020
Response from the owner Replied: Thank you, Christine!
Google Review
- November 23, 2020
Response from the owner Replied: Thank you for your review. We will share this with the store team to let them know how we are doing.
Google Review
- November 23, 2020
Response from the owner Replied: Thank you for the 5-Stars!
Google Review
- November 23, 2020
Response from the owner Replied: Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 23, 2020
Response from the owner Replied: Julio, the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great rating, thank you.
Google Review
- November 23, 2020
Response from the owner Replied: Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 23, 2020
Angelo el mejor
Response from the owner Replied: Yeuris, thank you so much for your positive rating for your recent visit.
Google Review
- November 23, 2020
Go see angelo he is good
Response from the owner Replied: Thank you for the great review! We cant wait to have you back at Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 23, 2020
Go see angelo in service
Response from the owner Replied: Thank you!
Google Review
- November 23, 2020
Go see angelo for all your service needs
Response from the owner Replied: Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.
Google Review
- November 23, 2020
Victoria has provided excellent service and is a pleasure to work with. She makes my experience so pleasant!
Response from the owner Replied: Thanks so much for sharing your experience with us. We hope to see you again soon at Mercedes-Benz and Sprinter Manhattan.
Google Review
- November 23, 2020
Response from the owner Replied: Thank you for the great review! We cant wait to have you back at Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 23, 2020
Giulia one best sale rep, anything you need for Sprinter or Metris. She got your back, I recommend going to this Dealership.
Response from the owner Replied: Thank you, Keron!
Google Review
- November 23, 2020
Response from the owner Replied: So happy your experience with us was 5-Star!
Google Review
- November 23, 2020
Response from the owner Replied: Thank you, Samantha!
Google Review
- November 23, 2020
Google Review
- November 23, 2020
Victoria is an excellent employee!
Response from the owner Replied: Thank you, Cassidy!
Google Review
- November 23, 2020
Victoria was great and helpful! I was a first time leaser and loved the service and friendly interaction i had. Thank you for helping me and being so great at what you do!
Response from the owner Replied: Thank you for the 5-Star review! We will be sure to share with Victoria!
Google Review
- November 23, 2020
Angelos one of the nicest people very helpful guy
Response from the owner Replied: So happy to hear about your experience with us! Looking forward to seeing you soon!
Google Review
- November 23, 2020
Response from the owner Replied: Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 23, 2020
Response from the owner Replied: Thank you for the 5-Stars, Kaitlyn!
Google Review
- November 23, 2020
Response from the owner Replied: Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.
Google Review
- November 23, 2020
Victoria was extremely helpful and nice!!
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review.
Google Review
- November 23, 2020
Victoria is an amazing and very helpful worker!
Response from the owner Replied: Thank you so much for your review! We will share this with Victoria and the Mercedes-Benz Manhattan team!
Google Review
- November 23, 2020
Response from the owner Replied: Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.
Google Review
- November 23, 2020
Response from the owner Replied: We are thrilled! Thank you for taking the time to leave us a review!
Google Review
- November 23, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 23, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 23, 2020
Victoria was so helpful and made it such an enjoyable experience!
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 23, 2020
Victoria is the best! She was super helpful and really enhanced my experience.
Response from the owner Replied: Thank you so much for this great review. We really appreciate your business and helping to share the word about Victoria and our dealership!
Google Review
- November 23, 2020
Victoria is a great employee, made my experience awesome!
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review.
Google Review
- November 23, 2020
Victoria was such a great and helpful employee!!
Response from the owner Replied: Thank you so much for this review. We really appreciate you being a customer. Were here for you anytime.
Google Review
- November 23, 2020
Mercedes Benz Manhattan had the car that I wanted. They made it super easy for me to get it. I was in and out in a couple hours. I received gifts on the way out and received follow up calls to assure everything was going well with my new car. Truly a great experience. Thank you Mercedes Manhattan,...
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 23, 2020
Response from the owner Replied: Maru, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- November 23, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review.
Google Review
- November 23, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 22, 2020
Response from the owner Replied: Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- November 22, 2020
George B. Is the best sales rep i have ever worked with, attentive, compassionate and patient when getting me exactly what i wanted.
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review.
Google Review
- November 22, 2020
Response from the owner Replied: Thank you so much for your review! We will share this with the Mercedes-Benz Manhattan team!
Google Review
- November 22, 2020
Response from the owner Replied: Thank you for the 5-Stars, Brittney!
Google Review
- November 22, 2020
Response from the owner Replied: Thanks so much for sharing your experience with us. We hope to see you again soon at Mercedes-Benz and Sprinter Manhattan.
Google Review
- November 22, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 22, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a rating.
Google Review
- November 22, 2020
Angelo is one the best salesmen and he is very nice & professional and his customer service is very welcoming!
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 22, 2020
Victoria was very kind, honet and patient with me. I will certainly make an appointment with her again.
Response from the owner Replied: Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- November 22, 2020
I had an amazing time purchasing a pre owned Mercedes E class. I saw the car on their website and came into the dealership and made a quick and easy deal. I am very satisfied with my purchase!
Response from the owner Replied: Thank you so much for this great review. We really appreciate your business and helping to share the word about our dealership!
Google Review
- November 22, 2020
Response from the owner Replied: We are thrilled! Thank you for taking the time to leave us a review!
Google Review
- November 22, 2020
Angelo has always been professional, honest and courteous in my service experience at Mercedes. Highly recommended if you ever need service!
Response from the owner Replied: Thank you so much for this great review. We really appreciate your business and helping to share the word about your 5-Star experience with our dealership!
Google Review
- November 21, 2020
Response from the owner Replied: Thank you so much for this review. We really appreciate you being a customer. Were here for you anytime.
Google Review
- November 21, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 21, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 21, 2020
Response from the owner Replied: Thank you so much for this review. We really appreciate you being a customer. Were here for you anytime.
Google Review
- November 21, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a rating.
Google Review
- November 21, 2020
Response from the owner Replied: Thanks, Syndey!
Google Review
- November 21, 2020
Response from the owner Replied: Thank you, Ashley!
Google Review
- November 21, 2020
I would like to thank angelo sanchez at mercedes for all the help and service he provided me with my c class thanks again
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 21, 2020
Such a great experience. Victoria is so kind and personable. Great representation of Mercedes-benz!
Response from the owner Replied: Thank you so much for this great review. We really appreciate your business and helping to share the word about Victoria and your 5-Star experience with our dealership!
Google Review
- November 21, 2020
Victoria was very helpful. I will definitely be back next time Im in need of something.
Response from the owner Replied: We are thrilled! Thank you for taking the time to leave us a review!
Google Review
- November 21, 2020
Victoria is an extremely helpful and thoughtful employee. She always puts the customer first and makes your experience with Mercedes unforgettable.
Response from the owner Replied: Thank you so much for taking the time to leave us a rating.
Google Review
- November 21, 2020
I have been servicing my cars here for years and every time Angelo has been excellent. He always goes above and beyond to make sure my cars are taken care of. I will definitely continue bringing my cars here
Response from the owner Replied: Thank you so much for this great review. We really appreciate your business and helping to share the word about your 5-Star experience with our dealership!
Google Review
- November 21, 2020
Angelos service is the best very professional
Response from the owner Replied: Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 21, 2020
Victoria was huge help. I will definitely be back in the future!
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 21, 2020
Victoria was a great help when visiting the store.
Response from the owner Replied: Thank you so much for your review! We will share this with the Mercedes-Benz Manhattan team!
Google Review
- November 21, 2020
Completely satisfied with the sales and service departments of Mercedes of Manhattan.Purchased a certified Mercedes in like new condition,when it is time for another vehicle,I will be a repeat customer.
Response from the owner Replied: Thanks so much for sharing your experience with us. We hope to see you again soon at Mercedes-Benz and Sprinter Manhattan.
Google Review
- November 21, 2020
Once again a great experience at Manhattan Mercedes. Salesman Marcus Brandon again helped me on my new lease, and as always was very helpful and professional. Thank you for your great service.
Response from the owner Replied: Thank you for the 5-Stars!
Google Review
- November 21, 2020
Really nice dealership! Diane was so helpful and sweet in the service dept. All the other staff were really attentive and helpful throughout.
Response from the owner Replied: Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- November 21, 2020
Response from the owner Replied: Thanks so much for sharing your experience with us. We hope to see you again soon at Mercedes-Benz and Sprinter Manhattan.
Google Review
- November 21, 2020
Great service! I was able to make all the financial arrangements to lease my new car at home, so I simply went to the dealer and drove it home!
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review.
Google Review
- November 21, 2020
Marco was great help and made everything go easy and smooth.
Response from the owner Replied: Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.
Google Review
- November 21, 2020
Its been an absolute pleasure working with Andrey, he knows how to find a best deal for you . I would totally recommend him.
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review.
Google Review
- November 20, 2020
Always fast always nice they do a amazing job
Response from the owner Replied: Thank you so much for this review. We really appreciate you being a customer. Were here for you anytime.
Google Review
- November 20, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 20, 2020
They really make you feel welcomed soon as you enter the establishment, great positive energy. I not only got the car I wanted but enjoyed the whole experience altogether.
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 20, 2020
Ion Cumpata was very professional and easy to talk to.
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 20, 2020
I had a great experience with Ion Cumpata. He is a top notch Sales Specialist.
Response from the owner Replied: Thank you so much for this review. We really appreciate you being a customer. Were here for you anytime.
Google Review
- November 20, 2020
Response from the owner Replied: Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 20, 2020
Great experience, seamless and quick. I was in and out in less than an hour. Highly recommended.
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 20, 2020
Response from the owner Replied: Thank you, Maria!
Google Review
- November 20, 2020
Excellent service and communication from Victoria Notte at Mercedes Benz Manhattan Service.
Response from the owner Replied: We are so grateful for your 5-Star rating of Victoria and of our dealer. Thanks for sharing your rating with us and the community.
Google Review
- November 20, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 20, 2020
Response from the owner Replied: Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.
Google Review
- November 20, 2020
Response from the owner Replied: Thank you for the 5-Stars!
Google Review
- November 20, 2020
Response from the owner Replied: Thank you for your review!
Google Review
- November 20, 2020
Response from the owner Replied: Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.
Google Review
- November 20, 2020
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review.
Yelp Review
- November 20, 2020
Lot of doom and gloom on here my experience wasnt the same .. They picked up and delivered my car no charge .. Had to replace a tire as well as change heater control valve which went bad a few days later .. which they picked up and delivered my car to me at my hotel a 2nd time !! :) .. Ask For...
Google Review
- November 20, 2020
Response from the owner Replied: So happy to hear about your experience with us! Looking forward to seeing you soon!
Google Review
- November 20, 2020
Response from the owner Replied: Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.
Google Review
- November 20, 2020
I have recently became a Mercedes customer and had the best sales and finance experience with Ian Cumpata. He knows his product, numbers and has a passion for the brand. Also, he is a very nice guy that makes everything feel easy.
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review.
Google Review
- November 20, 2020
Always fast always nice they do a amazing job
Response from the owner Replied: Thank you so much for this review. We really appreciate you being a customer. Were here for you anytime.
Google Review
- November 20, 2020
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- November 20, 2020
One of the main reasons I bought my Benz and not Audi is because how nice everyone at mercedes is and their excellent customer care service. I strongly recommend to anyone looking for a peace of mind. They are the best
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 20, 2020
As always, for more than 20 years now, MB Manhattan exceeds expectations. Always a pleasure, always a fair deal, and always professional people -- from sales people to service people.
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 20, 2020
Patrick Hering is an excellent salesperson!
Response from the owner Replied: Newton, we are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- November 20, 2020
Heather was an amazing sales associate that made me feel special, understood and taken care of. I would highly recommend working with her if youre interested in purchasing or leasing a Mercedes Benz. Outstanding client service and professionalism!!!
Response from the owner Replied: Adrienne, seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- November 20, 2020
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- November 20, 2020
Response from the owner Replied: Marie, are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 20, 2020
Response from the owner Replied: Luis, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 20, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 20, 2020
Response from the owner Replied: Thank you for your 5-Star review! We will share this with the store team to let them know how we are doing!
Google Review
- November 20, 2020
Response from the owner Replied: Michel, thank you for the 5-Star rating!
Google Review
- November 20, 2020
Superior vehicles...Exceptional service...First class treatment...Benz 4 life!!!
Response from the owner Replied: We are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 19, 2020
This dealership is AMAZING. I highly recommend this dealership and to see Patrick H for sales, he is the best!!!
Response from the owner Replied: April, thank you so much for the positive 5-Star rating! We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 19, 2020
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- November 19, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- November 19, 2020
Response from the owner Replied: Frank, we are happy to hear you had a positive experience at Mercedes-Benz and Sprinter Manhattan! Are you sure that you did not leave us less than 5-Stars by mistake? We value your input and encourage you to let us know more details about your experience with us. Thank you!
Google Review
- November 19, 2020
Response from the owner Replied: Kenneth, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- November 19, 2020
Response from the owner Replied: Alex, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 19, 2020
Response from the owner Replied: Ashish, thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 19, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 19, 2020
Response from the owner Replied: Mosa, we are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- November 19, 2020
Response from the owner Replied: Nicky, thank you for the 5-Star rating!
Google Review
- November 19, 2020
Response from the owner Replied: Glenn, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 19, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 19, 2020
Response from the owner Replied: Christy, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 19, 2020
Response from the owner Replied: Pamela, we are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- November 19, 2020
Response from the owner Replied: Glenn. tank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 19, 2020
Response from the owner Replied: Louis, thank you for the 5-Star rating!
Google Review
- November 19, 2020
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 19, 2020
Response from the owner Replied: Manish, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 19, 2020
Response from the owner Replied: Crosby, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 19, 2020
Response from the owner Replied: Ivan, sorry to hear your experience was less than 5-Stars. If youre open to discussing your experience further, please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600.
Google Review
- November 19, 2020
Response from the owner Replied: Glenn, thank you for your 5-Star review! We will share this with the store team to let them know how we are doing!
Google Review
- November 19, 2020
Response from the owner Replied: Thank you for your 5-Star review! The entire team here really appreciates it!
Google Review
- November 19, 2020
Response from the owner Replied: Thank you for the 5 star rating!
Google Review
- November 19, 2020
Response from the owner Replied: Vadim, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 19, 2020
Response from the owner Replied: Andre, thank you so much for leaving us a 5-Star review!
Google Review
- November 19, 2020
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- November 19, 2020
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 19, 2020
Response from the owner Replied: Abraham, we are incredibly grateful that you took the time to leave us a 5-Star review! Thank you!
Google Review
- November 19, 2020
Gregory and his sales team are the best! Two months after leasing a new Mercedes, had a flat tire and Franco and the service department had me in and out with a new tire in record time!Highly recommend Manhattan Mercedes!
Response from the owner Replied: Daniel, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 19, 2020
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 19, 2020
I had an amazing experience from start to finish. Everything was made so easy I give kudos the dealership and its staff. Thank you for among this process so easy.
Response from the owner Replied: Orlando, we are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- November 19, 2020
I was greeted with my name welcoming me, very nice touch. Excellent service from everyone.
Response from the owner Replied: Stephanie, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating! Thank you!
Google Review
- November 19, 2020
Response from the owner Replied: Francis, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- November 19, 2020
Response from the owner Replied: Christina, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 19, 2020
Even in a pandemic the team was able to provide impeccable service and convenient car buy experience.
Response from the owner Replied: Omar, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 19, 2020
Response from the owner Replied: Jason, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 19, 2020
Response from the owner Replied: Dan, thank you for the 5-Star rating!
Google Review
- November 19, 2020
Once again, mine was a completely satisfactory experience with my sales rep. Mr Pinkhasov.Will remain a reliable client
Response from the owner Replied: Alassane, we are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- November 19, 2020
These guys are the best! Worked with me as the customer and made things happen. A pleasure to deal with.
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 19, 2020
Best car buying experience ever! It was an absolute pleasure working with them. I love my car!
Response from the owner Replied: We are grateful that you took the time out to leave us a 5-Star review! Your feedback helps us to improve service for everyone!
Google Review
- November 19, 2020
Anastasia was a pleasure to work with. Patient. Precise. Not pushy. She has the right amount of knowledge about the vehicles and with her enthusiasm to help us find what we needed, we were done within 3 hours.Highly recommend working with her.
Response from the owner Replied: Vikram, we are so happy to hear about your 5-Star experience with us! Thank you for taking the time to share!
Google Review
- November 19, 2020
Great experience overall! The team here at Mercedes was fabulous. I just switched from BMW for the first tome in 20 years. So far so good! I love my GLC!
Response from the owner Replied: Paula, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 19, 2020
Fast and very efficient service . As always top notch customer service
Response from the owner Replied: Sean, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- November 19, 2020
Mercedes Benz Manhattan had the car that I wanted. They made it super easy for me to get it. I was in and out in a couple hours. I received gifts on the way out and received follow up calls to assure everything was going well with my new car. Truly a great experience. Thank you Mercedes Manhattan,...
Response from the owner Replied: Rudy, we're happy to see that you had a wonderful experience at our dealer! Thanks for sharing your 5-Star rating!
Google Review
- November 19, 2020
I had great experience purchasing my 2020 GLC coupe from Mercedes Benz Manhattan. Deal was set and vehicle was ready by the time I came in. My salesman Ian was pleasure to work with, also the finance manager. I will be sure to come back here and recommend others as well. 5 stars!
Response from the owner Replied: Rainier, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating! Thank you!
Google Review
- November 19, 2020
Best place to take your car to. great job. looking forward to take my car for next service. great people @ Manhattan location. Thanks.
Response from the owner Replied: Norman, thank you for your 5-Star review! We will share this with the store team to let them know how we are doing!
Google Review
- November 19, 2020
Response from the owner Replied: Sharon, seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan! We look forward to serving you for many years to come!
Google Review
- November 19, 2020
Top notch operation.Joe Melillo delivered as promised. Nice to come away with high expectations met.
Response from the owner Replied: Nick, we're happy to see that you had a wonderful experience at our dealer! Thanks for sharing!
Google Review
- November 19, 2020
Terry was hands down excellent he worked hard to get me in my car. Best experience I had purchasing a vehicle.
Response from the owner Replied: Jasmine, thank you so much for taking the time to leave an excellent 5-Star rating! We appreciate your business! Please let us know what we can do for you in the future!
Google Review
- November 19, 2020
Response from the owner Replied: Guseyn, thank you so much for this 5-Star review! We really appreciate you being a customer and helping to share the word about us! Were here for you anytime!
Google Review
- November 19, 2020
Great service!
Response from the owner Replied: Charles, thanks so much for sharing your 5-Star experience with us! We hope to see you again soon at Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 19, 2020
Excellent experience from start to finish. Staff is extremely professional and service is exemplary.
Response from the owner Replied: Jeff, we're happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- November 19, 2020
Amazing service. Timely and professional
Response from the owner Replied: Thank you for the kind rating, Yassine! Were so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- November 19, 2020
Excellent and friendly service
Response from the owner Replied: Brian, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Yelp Review
- November 19, 2020
If you need to get your car serviced, DON'T COME HERE. Dropped my car off on Friday morning. The rep told me he wouldn't be able to diagnosis it until tomorrow, which I was fine with. Saturday comes around no one contacts me. I figured they were busy and maybe Monday they'd reach out. Monday...
Google Review
- November 18, 2020
Response from the owner Replied: Ken, thank you for the 5-Star rating!
Google Review
- November 18, 2020
Response from the owner Replied: James, thank you for the 5-Star rating!
Google Review
- November 18, 2020
Response from the owner Replied: Gail, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 18, 2020
Response from the owner Replied: Lyn, thank you so much for the positive 5-Star rating! We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 18, 2020
We bought a E-class wagon in March just before the lockdown. We ended up using the car far more than we had anticipated. It is practical, comfortable, fast, and elegant. After six months we are very satisfied customers. The buying experience was excellent. We haven't tried the service yet.
Response from the owner Replied: We are very grateful for your review! Thank you for sharing your 5-Star rating with us and the community!
Google Review
- November 18, 2020
Terry was our sales person and he was incredible..He helped us get the color we wanted for our vehicle. My husband and i were very pleased with his professionalism.. I would recommend Mercedes and recommend Terry as the sales person..thank you Terry we love our 2017 Mercedes Benz GL450.
Response from the owner Replied: Luisa, we're happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- November 18, 2020
Diane in service was great! Super friendly and professional. Dealership is handling COVID situation with great care.
Response from the owner Replied: Thank you for the kind 5-Star rating, Christine! Were so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- November 18, 2020
I just got the GLS 450 and Terry helped me on the process and he was excellent on helping to get what I want .Hes the best go and see him at Mercedes-Benz Manhattan.
Google Review
- November 18, 2020
Having your vehicle hit is a terrible feeling but dealing with Katie Lowry was a such a delightful experience that it eased my sorrow. I highly recommend Katie to anyone for an easy, pain soothing experience.
Response from the owner Replied: Gus, we're happy to see that you had a wonderful 5-Star experience at our dealer! Thanks for sharing!
Google Review
- November 18, 2020
Response from the owner Replied: Mario, thanks for the 5-Star review! The team at Mercedes-Benz and Sprinter Manhattan is thrilled youre happy with your recent visit!
Google Review
- November 17, 2020
Anastasia Zbarskaya is the best!
Response from the owner Replied: Mark, thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 17, 2020
Anastasia is a very professional Sales Consultant!
Response from the owner Replied: Thank you for the 5 star rating!
Google Review
- November 17, 2020
Response from the owner Replied: The team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- November 17, 2020
Anastasia is very professional. She helped me get my first Mercedes
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 17, 2020
Anastasia is a true professional and a great car buying experience!
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 17, 2020
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 17, 2020
Response from the owner Replied: Rich, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 17, 2020
Response from the owner Replied: Michael, thank you for the 5 star rating!
Google Review
- November 17, 2020
I wouldnt let anyone other Katie Lowry touch my car ! She is amazing , honest and extremely fair. Send all your body work needs her way !
Response from the owner Replied: Thank you so much for your review! We will share this 5-Star rating with the Mercedes-Benz Manhattan team!
Google Review
- November 17, 2020
Angelo is an amazing service advisor!
Response from the owner Replied: Shawn, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 17, 2020
Katie Lowry helped me out with my GLK. Went over there with the car on a tow truck and looking like it wasnt going to make it. 2 doors later and my car was looking better than new. Thanks Katie.you lovely thing you.
Response from the owner Replied: Ronnie, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 17, 2020
My car was hit while parked and didn't know how to go about it. Katie Lowry helped me from the beginning to the end! She was extremely helpful and informative. I used to go to MB of Brooklyn but now I'm only going to MB of Manhattan!
Response from the owner Replied: Andy, we're happy to see that you had a wonderful 5-Star experience at our dealer! Thanks for sharing!
Google Review
- November 16, 2020
I have been buying cars and going to mercedes benz Manhattan for almost 10 years, The service it's always quick and smooth, guys done a fantastic job, special thanks to service rep Sebastian.
Response from the owner Replied: Thank you for your 5-Star review! The entire team here really appreciates it!
Google Review
- November 16, 2020
Spacious showroom to explore as many as youd like of Mercedes. Excellent service by sales here: they are very professional and they will work hard to get you the model you are looking for in a time urgent manner. Was lucky to get GT53 last year when it was just launched at this location at...
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 16, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 16, 2020
Response from the owner Replied: Terry, thank you for the 5-Star rating!
Google Review
- November 16, 2020
Response from the owner Replied: Bruno, we're happy to see that you had an excellent experience at Mercedes-Benz Manhattan! Thank you for the 5-Star review!
Google Review
- November 16, 2020
Amazing service all around
Response from the owner Replied: Olajide, thank you so much for taking the time to leave us a 5-star review!
Google Review
- November 16, 2020
Response from the owner Replied: Sonia, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 16, 2020
Response from the owner Replied: Ken, thank you so much for taking the time to leave us a 5-star review!
Google Review
- November 16, 2020
My service assistant, Diane, was terrific. She navigated me through the unscheduled process of an emergency tire change and made sure my vehicle was ready by end of day. Car was cleaned and vacuumed too!
Response from the owner Replied: Rosanne, thanks for the review! The team at Mercedes-Benz and Sprinter Manhattan is thrilled youre happy with your recent visit!
Google Review
- November 16, 2020
Terrific costume service. Patrick was very professional and friendly. He was knowledgeable about the subject. Ill definitely refer him to all my friends and family.
Response from the owner Replied: Thank you for the kind rating, Soleydi! Were so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- November 16, 2020
Nicole and the rest of the staff were awesome as always ! Thank you for being fast, friendly, and safe!
Response from the owner Replied: Jessica, we're happy to see that you had a wonderful 5-Star experience at our dealer! Thanks for sharing!
Google Review
- November 14, 2020
I love Angelo, I want hi to marry my niece. But he is taken
Response from the owner Replied: Evelyn, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 14, 2020
Angelo is the best
Response from the owner Replied: Thank you for the 5 star rating!
Google Review
- November 14, 2020
Angelo is the man
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review!
Google Review
- November 14, 2020
Louis provided great service.
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 14, 2020
Google Review
- November 14, 2020
Response from the owner Replied: Manny, thank you for the 5 star rating!
Google Review
- November 14, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating!
Yelp Review
- November 14, 2020
I have to share this cautionary tale about #MercedesBenz #mercedesbenzusa #mbmanhattan. I got a flat tire on the way home last night exiting the George Washington Bridge. We pulled off the Harlem River Drive, and called Mercedes-Benz Roadside Assistance.After waiting two hours for the driver, the...
Google Review
- November 14, 2020
Response from the owner Replied: We really appreciate you taking the time to share your 5-Star rating with us! We look forward to seeing you again soon!
Google Review
- November 14, 2020
Angelos the best. Always takes care of me
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- November 14, 2020
Response from the owner Replied: Thank you for the 5 star rating!
Google Review
- November 14, 2020
Response from the owner Replied: Richard, thank you so much for taking the time to leave us a 5-star review!
Google Review
- November 14, 2020
Response from the owner Replied: Thank you for the 5-Stars, Robert!
Google Review
- November 14, 2020
Response from the owner Replied: Vanessa, thank you so much for taking the time to leave us a 5-star review!
Google Review
- November 14, 2020
Response from the owner Replied: We are so grateful for your review. Thanks for sharing your rating with us and the community.
Google Review
- November 14, 2020
Response from the owner Replied: Sheryl, thank you for the 5 star rating!
Google Review
- November 14, 2020
Patrick was very professional, helpful and knowledgeable about the services required.
Response from the owner Replied: Alex, thanks for the review! The team at Mercedes-Benz and Sprinter Manhattan is thrilled youre happy with your recent visit!
Google Review
- November 14, 2020
Professional, caring, trustworthy service, provided efficiently across the board
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review!
Google Review
- November 14, 2020
Perfect service and great communication.
Response from the owner Replied: Jeffrey, we're happy to see that you had an excellent experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- November 14, 2020
Taran provided prompt, attentive service when we brought ourcar to the Danbury dealer for an emergency repair. The problem was resolved efficiently, and we left very satisfied with the service providedto us. I can recommend Taran without reservation.
Response from the owner Replied: We will share the positive feedback with Taran!
Google Review
- November 14, 2020
Angelo is the best hands down
Response from the owner Replied: Stanley, thank you so much for taking the time to leave us a 5-star review!
Google Review
- November 14, 2020
Response from the owner Replied: Jose, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 14, 2020
Patrick was extremely knowledgeable and helpful! Would recommend him highly to friends and family!
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 14, 2020
Response from the owner Replied: Our apologies Hass, it appears that you updated your review from three years ago and we still do not have a record of you doing business with us. We are confident that we provide a 5-Star experience to our clients. If you are a current client and your detailed history is under another name please call us directly at 212-629-1600 as we would like to discuss your experience further so we can address your concerns.
Google Review
- November 14, 2020
The service at Manhattan Mercedes is the best Ive been to. Efficient, professional, easy to communicate with and schedule appointments. Victoria made the experience even better!
Response from the owner Replied: Thank you so much for this 5-Star review! We really appreciate you being a customer! Were here for you anytime!
Google Review
- November 14, 2020
The service representative at Manhattan Mercedes, Taran, was completely professional, knowledgeable, and helpful. I could not have asked for better service.
Response from the owner Replied: Frederic, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating, thank you!
Google Review
- November 14, 2020
Patrick helped me out and he was great
Response from the owner Replied: Thank you for your review. The entire team here really appreciates it.
Google Review
- November 13, 2020
Excellent service , Inspite of my situation, With my bank, Thanks so much. You did not think it robbery than to show me completely REMARKABLE SERVICE! Also, Of course, My thanks goes to Patrick Hering, Thank you, I thank you both. God Bless!
Response from the owner Replied: Thank you for the 5-Stars, Tina!
Google Review
- November 12, 2020
Response from the owner Replied: John, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us! It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 12, 2020
Response from the owner Replied: Thank you for the 5-Stars!
Google Review
- November 12, 2020
Response from the owner Replied: Juana, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 12, 2020
Angelo in Service and Katie in the body shop always help me out in an amazing way. Top notch service !
Response from the owner Replied: Thank you for the 5 star rating!
Google Review
- November 12, 2020
George had a wonderful approach, definitely knows what hes talking about but most importantly knows how to find exactly what your looking for.
Response from the owner Replied: Brandon, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- November 12, 2020
Angelos service is superb! He goes above and beyond to make sure all concerns and service needed are performed beyond expectations! Exceptional customer service!
Google Review
- November 12, 2020
Response from the owner Replied: Thank you so much for this great review. We really appreciate your business and helping to share the word about our dealership!
Google Review
- November 12, 2020
Response from the owner Replied: Linnette, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 12, 2020
My service assistant was intelligent and helpful. Answered all my questions and had car ready on time
Response from the owner Replied: We're happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- November 12, 2020
Response from the owner Replied: Stifanii, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 12, 2020
Response from the owner Replied: Wilmer, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 12, 2020
Response from the owner Replied: Hi Kevin! We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 12, 2020
Louis DeMarco made our service and recall visit a pleasure. He was prompt and courteous and made sure the work was done correctly and in a timely manner. Our sincere thanks to him.
Response from the owner Replied: Phil, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating, thank you!
Google Review
- November 12, 2020
I know Judy Piperno for over 20 Years! The best In the business by far! If you are looking for A Benz call her today, excellent Salesperson!
Response from the owner Replied: Thank you, Martha!
Google Review
- November 12, 2020
Patrick Pires has been taking excellent care of my car for the past couple of years. Would highly recommend him.
Response from the owner Replied: Utku, thank you for your loyalty to us and to Patrick! We appreciate you and look forward to seeing you back at our dealership again soon!
Google Review
- November 12, 2020
Response from the owner Replied: Hi Gilit! We will share your positive feedback with Judy! Thank you for the 5-Stars!
Google Review
- November 12, 2020
Response from the owner Replied: Thank you for the 5-Stars, Tina!
Google Review
- November 12, 2020
Excellent experience. Angelo was amazing. He understood and listened to my concern and everything was resolved in a timely manner. BEST Benz dealer!!!
Response from the owner Replied: Joe, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- November 12, 2020
Response from the owner Replied: Charles, thank you for the 5 star rating!
Google Review
- November 12, 2020
Had a very pleasant experience servicing my Mercedes Sprinter here. Giulia Gagliano was very nice and welcoming (cute too) assuring me that minor recall repairs were all under warranty. The place was sparkling clean and had faster service then my local guy. 10 out of 10 would visit again.
Response from the owner Replied: Dmitriy, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 12, 2020
Response from the owner Replied: Marilyn, thank you for the 5-Star rating!
Google Review
- November 12, 2020
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 12, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star review!
Google Review
- November 12, 2020
Response from the owner Replied: Angie, thank you for your 5-Star review! The entire team here really appreciates it!
Google Review
- November 12, 2020
Angelo is the best service rep in Manhattan hands down. He takes every concern very serious and makes sure you are up to date and follows up even weeks after. Thanks Angelo!!!!!!!
Response from the owner Replied: Aline, we're happy to see that you had a fabulous experience at our dealer! Thanks for sharing!
Google Review
- November 12, 2020
Jorge, our service manager, has always given us the most expert and friendly service.
Response from the owner Replied: Mark, the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great rating, thank you!
Google Review
- November 11, 2020
I don't recommend go there for any service simple as that even with warranty on your car
Response from the owner Replied: Nahum, we regret to hear of your disappointment, but we do welcome your feedback and take it seriously. We would like to confirm that you are rating the correct establishment as it appears that you have not conducted business with us based on the information you have provided. Sorry to hear your experience was less than 5-stars. Please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600 as we would like to discuss your experience further.
Google Review
- November 11, 2020
Response from the owner Replied: Nicole, we are so grateful for your 5-Star review! Thanks for sharing your rating with us and the community!
Google Review
- November 11, 2020
I highly recommend asking for Patrick Pires, if you have an AMG. Couldnt be happier with the work that was done.
Response from the owner Replied: Gaurav, we are thrilled! Thank you for taking the time to leave us a review!
Google Review
- November 11, 2020
The Service Team at MB-Manhattan is top-notch, especially Patrick Pires, who is incredibly responsive to my requests and ensures a quick turnaround from drop-off to pick-up.
Response from the owner Replied: The team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- November 11, 2020
Amazing customer service! Angelo Sanchez is the man and always takes good care of me.
Response from the owner Replied: Thank you so much for this wonderful 5-Star review! We really appreciate your business and helping to share the word about our dealership!
Google Review
- November 11, 2020
I'm fortunate to know Angelo from the Service department. He was able to help me out , definitely went above and beyond his Department. Great service in a time of need.
Response from the owner Replied: Sergio, thank you so much for taking the time to leave an excellent 5-Star rating! We appreciate your business! Please let us know what we can do for you in the future!
Google Review
- November 11, 2020
Jorge Ramos , my Service Advisor was hands on with me from start to finish. Gave me expert advice and was very easy to communicate with. Definitely made my experience a smooth one.
Response from the owner Replied: Kenneth, we're happy to see that you had a wonderful experience at our dealer! Thanks for sharing your 5-Star rating!
Google Review
- November 11, 2020
Fast and friendly. Got the car I wanted with great communication and seamless process.
Response from the owner Replied: Thank you for the great 5-Star review! We cant wait to have you back at Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 11, 2020
Excellent help, quick response and great communication went above and beyond to get my sprinter fixed and turned around in a short time frame.
Response from the owner Replied: Thank you so much for taking the time to share your 5-Star experience at Mercedes-Benz and Sprinter Manhattan! We take pride in knowing our customers are happy with their store experience!
Google Review
- November 10, 2020
Response from the owner Replied: Tom, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 10, 2020
Angelo always delivers first class customer service and with the professionalism you expect from Mercedes-Benz!
Response from the owner Replied: Thank you, Steven! Looking forward to having you back at our dealer again soon!
Google Review
- November 09, 2020
Response from the owner Replied: Carlos, we are so grateful for your review! Thank you for sharing your rating with us and the community!
Google Review
- November 09, 2020
Response from the owner Replied: Thank you for the 5-Stars, Kathleen!
Google Review
- November 09, 2020
Patrick at repairs was excellent
Response from the owner Replied: Hi Basit! Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We appreciate the time you took to leave us a 5-Star review!
Google Review
- November 09, 2020
Great service! Jorge was amazing to work with!
Response from the owner Replied: Thank you!
Google Review
- November 09, 2020
Response from the owner Replied: Hi Hila! Thank you for the incredible review of our facility and staff. We will share your feedback with Sebastian in our Service Department.
Google Review
- November 09, 2020
Response from the owner Replied: Irving, we are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- November 09, 2020
Response from the owner Replied: Elizabeth, we are grateful that you took the time to leave us a 5-Star review! Your feedback helps us to improve service for everyone!
Google Review
- November 09, 2020
Response from the owner Replied: David, thank you so much for the 5-Star review! We really appreciate you being a customer and helping to share the word about us! Were here for you anytime!
Google Review
- November 09, 2020
Excellent service thank you Angelo
Google Review
- November 09, 2020
Mr. Angelo at the service department is very reliable.Highly recommend!
Response from the owner Replied: We really appreciate you taking the time to share your 5-Star rating with us! We look forward to seeing you again soon!
Google Review
- November 09, 2020
Completamente satisfecho con la compra de mi nuevo Mercedes pero lo que mas ayudo a que sea una muy muy buena experiencia es la magnifica ayuda y apoyo de Elaine velez . Muchas gracias elaine un placer haber contado con su ayuda. Con vendedores de esta categora todo es mucho mas fcil ....
Response from the owner Replied: Carlos, we are so grateful for your review! Thank you for sharing your rating with us and the community!
Google Review
- November 09, 2020
Response from the owner Replied: Jazmin, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!
Google Review
- November 09, 2020
Response from the owner Replied: Len, thank you so much for taking the time to leave us a 5-star review!
Google Review
- November 09, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating - it's much appreciated!
Google Review
- November 09, 2020
Best service Ive ever experienced in any dealership or service department. When you get there ask for Angelo, he always goes the extra mile!
Response from the owner Replied: Tony, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- November 07, 2020
Response from the owner Replied: Hi Heather, thank you for taking the time to provide a 5-Star rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers!
Google Review
- November 07, 2020
Marco is the best!!! Very understanding & tremendously helpful.
Response from the owner Replied: Tatiana, we're happy to see that you had a wonderful experience at our dealer! Thanks for sharing!
Google Review
- November 06, 2020
Marco took great care of me with getting our GL 450 serviced in a timely fashion. Great communication and very professional service. The complimentary ride home and having our vehicle delivered to our garage afterwards was extra special.
Response from the owner Replied: Thank you for the 5-Stars!
Google Review
- November 06, 2020
Response from the owner Replied: We appreciate the time you took to leave us a wonderful review! Looking forward to seeing you in the dealer again soon!
Google Review
- November 06, 2020
This dealership has a very good service, I strongly recommend, the service advisor Marcos Correa always give me a professional assistance.
Response from the owner Replied: Thank you, Wilson!
Google Review
- November 06, 2020
Response from the owner Replied: Xiaodong, thank you for taking the time to update your review! We are happy that we are on our way to making things right! We hope to provide you with an extraordinary experience each time you visit us in the future. We appreciate your loyalty to Mercedes-Benz Manhattan and hope to work with you for many years to come! Thanks again!
Google Review
- November 06, 2020
Response from the owner Replied: Alessandra, thank you for taking the time to share this positive rating! We are happy that you had a wonderful experience for your first Service A! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- November 06, 2020
Angelo from Mercedes Service is amazing and did a great job with our GLS and really took care of us. Would definitely be coming back to Mercedes Manhattan just for Angelo especially after my terrible service experience in other NYC Mercedes dealerships.
Response from the owner Replied: Calvin, we're happy to see that you had a wonderful 5-Star experience at our dealer! Thanks for sharing.
Google Review
- November 06, 2020
Response from the owner Replied: Deborah, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 06, 2020
I have been dealing with Patrick for last 6 years and this guy knows his stuff hes SA but hes very knowledgeable about MB cars and very honest I was sad when he left for about a year but thank God hes back I fully trust him hes the only SA I deal with. The other SA are good too but I rather deal...
Response from the owner Replied: Ed, thank you so much for your 5-Star review! We really appreciate you being a customer! Were here for you anytime!
Google Review
- November 06, 2020
Response from the owner Replied: Ayhan, thank you so much for the positive 5-Star rating. We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 06, 2020
Angelo is the best. He takes care of me and my family vehicles as it was his own.
Response from the owner Replied: Ramon, are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 06, 2020
Response from the owner Replied: Michael, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Google Review
- November 05, 2020
Jorge Ramos is responsible for providing excellent service and responsiveness. Even though there are a number of Mercedes service centers near my home, I choose to drive 60 miles to bring my two AMGs and one Bluetec SUV to Jorge and his team at Manhattan Mercedes to keep them in top condition.
Response from the owner Replied: Harold, thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- November 05, 2020
Louis and his team took care of our issue with no problems. Thanks again!
Response from the owner Replied: Thank you for the 5-Stars, Donna!
Google Review
- November 05, 2020
I had an amazing experience in this particular location, it had a very welcoming atmosphere & if you're trying to get A1 customers service i recommend asking for Giulia
Response from the owner Replied: Leo, thank you for the 5-Star review! We are so delighted that you rate our service so well! We strive to provide just that for all our customers. We Look forward to seeing you again soon! Best Wishes.
Google Review
- November 05, 2020
Response from the owner Replied: Jonas, seeing that you had a great experience is the best thing we could hope for! Your 5-Star review means a lot to us! Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- November 05, 2020
Louis demarco was very helpful..Great job!!!
Response from the owner Replied: Thank you for the kind rating, Jak! Were so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- November 04, 2020
Just had an amazing shopping experiance with Ian at Manhattan Mercedes Benz. Ian was very polite, friendly and knowledgeable. Made my shopping experiance super easy and super happy with my E 53 AMG!!! Thanks Ian!
Response from the owner Replied: Jason, we're happy to see that you had a wonderful experience at our dealer! Thanks for sharing your 5-Star rating!
Google Review
- November 04, 2020
The Manhattan dealership is the best for service. Cars are great but their service dept is the reason to buy a car here. They make it as fast and efficient as it can be.
Response from the owner Replied: Richard, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great 5-Star rating, thank you!
Google Review
- November 04, 2020
Response from the owner Replied: Michael, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 03, 2020
Great place and Victoria was very professional And did her job perfectly ! Highly recommend her
Response from the owner Replied: Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 03, 2020
Kaitlin my service advisor is AMAZING, always willing to help with great advise.She is the reason I purchased 2 cars from MB Manhatten.
Response from the owner Replied: Eli, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 03, 2020
Response from the owner Replied: Xiaodong, thank you for taking the time to update your review! We are happy that we are on our way to making things right! We hope to provide you with an extraordinary experience each time you visit us in the future. We appreciate your loyalty to Mercedes-Benz Manhattan and hope to work with you for many years to come! Thanks again!
Google Review
- November 03, 2020
Great service and attention by Victor Sa in Secaucus NJ M Benz repair center.
Response from the owner Replied: Johnmichael, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- November 03, 2020
I always get excellent service at Mercedes-Benz Manhattan. My Service Advisor is Lou DeMarco and he is great. Always thoughtful, competent, knowledgable and correct in his advice and time/price estimates. Lou is the best!Peter C. Krause
Response from the owner Replied: Peter, thank you so much for your positive 5-Star rating for your recent visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- November 03, 2020
Drop off your car and have it serviced by professionals.From the drop off to repairs all a pleasurable experience by the dealershipI always take car back to keep it runninglike new.
Response from the owner Replied: Peter, the team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating, thank you!
Google Review
- November 03, 2020
The service department is excellent. I am always welcomed cheerfully. The service adviser is informed and helpful. The car was delivered on time and I was advised via phone calls as to the status of the progress.Always a good experience.
Response from the owner Replied: We're happy to see that you had an excellent 5-Star experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- November 03, 2020
Response from the owner Replied: Manuel, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 03, 2020
Response from the owner Replied: Joe, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- November 03, 2020
Response from the owner Replied: Virgina, thank you for the 5 star rating! We appreciate it!
Google Review
- November 03, 2020
Response from the owner Replied: Steven, thank you for the 5 star rating!
Google Review
- November 03, 2020
Taran in Service is an absolute pleasure to deal with. He always takes car of all of my needs, provides my family with awesome loaner cars. Most importantly gets all the work done that i need in a professional prompt time frame. I would absolutely suggest you go see him in service for any of your...
Response from the owner Replied: Adel, thank you so much for this review! We really appreciate you being a customer! Were here for you anytime!
Google Review
- November 02, 2020
Response from the owner Replied: Margo, thank you so much for taking the time to leave us a 5-star review!
Google Review
- November 02, 2020
Response from the owner Replied: Gabriel, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- November 02, 2020
Response from the owner Replied: Daniel, thank you so much for taking the time to leave us a 5-star review!
Google Review
- November 02, 2020
Response from the owner Replied: Maru, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- November 02, 2020
Extraordinary experience with Victoria. She was incredibly knowledgeable, her follow up was flawless, she was honest with what I needed to get done, and got the work done in a very timely fashion for me. She is a credit to Mercedes-Benz. I am actually looking forward to next years service to get to...
Response from the owner Replied: Vincent, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- November 02, 2020
SoonAbout to purchase a car for my Dad here soon and I pray I get great service here. Can't wait!
Response from the owner Replied: Gifty the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great rating, thank you!
Google Review
- October 31, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 31, 2020
I worked with Patrick Pires and it was great! We communicated by text, which I far more convenient for me. He worked with me on the pricing to get me the best deal he could. Patrick also kept me in the loop of any issues that came up. I would definitely work with him again!
Response from the owner Replied: Thank you so much for the positive rating! We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 31, 2020
Response from the owner Replied: We regret to hear of your disappointment, but we do welcome your feedback and take it seriously. Unfortunately, I cannot locate your account as I do not have your full name. We appreciate the time you have taken to share your concerns and we would like to opportunity to speak with you to discuss further. Please reach out to us privately to provide us with your contact information at mbmanhattan.com/contact-us or call us directly at 212-629-1600 to speak with one of our Managers.
Google Review
- October 31, 2020
I came to MBM with a last minute. Taran the service advisor provided me with excellent customer service. He was kind, professional and helped me get on the road same day.
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- October 31, 2020
Had an issue with my tire and the service department could not have been more helpful. My service advisor Diane kept me updated by text message, and handled all of the warranty issues. Diane and the service department were first rate.
Response from the owner Replied: On behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience!
Google Review
- October 30, 2020
Response from the owner Replied: Thank you for the 5-Star review!
Google Review
- October 30, 2020
Response from the owner Replied: Daniel, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 30, 2020
I've been an MB Manhattan customer since 2005, and have always had excellent experience with everyone in sales and service for my previous E500 and now my ML350. Hats off to John A, Jorge R, Adam H and the entire team for always going above and beyond to exceed my customer service expectations by...
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 30, 2020
Response from the owner Replied: Thank you, Douglas! Looking forward to seeing you back at Mercedes-Benz and Sprinter Manhattan soon! We are grateful for your loyalty.
Google Review
- October 30, 2020
Excellent Customer Service! I worked with Giulia during the week through text and phone and everything was prepared and ready for me on the day she promised. She kept me informed about the status of the repair. I will look forward to continuing to come back to the dealership for our needs. Thank you!
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- October 29, 2020
Response from the owner Replied: Our apologies Jane, we cannot locate a record for you in regards to your history at our dealership. We would like to confirm that you are rating the correct establishment as it appears that you have not conducted business with us based on the information you have provided. Sorry to hear your experience was less than 5-stars. Please send us a private message by visiting mbmanhattan.com/contact-us or give us a call at 212-629-1600 as we would like to discuss your experience further.
Google Review
- October 29, 2020
The Best or nothing ? I think this is very true . I had best experience with Gulia ( service advisor ) , she took care of my car and answered all my questions . I highly recommend this dealer for their great hospitality and service .
Response from the owner Replied: Thank you for the 5-Stars, Erni!
Google Review
- October 29, 2020
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 28, 2020
Response from the owner Replied: Anthony, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- October 28, 2020
Great DealershipGreg Gazzola is a great salesperson and the service department is excellent
Response from the owner Replied: On behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great 5-Star review about our store! We are thrilled that you enjoyed your experience!
Google Review
- October 28, 2020
Response from the owner Replied: Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- October 28, 2020
Response from the owner Replied: Thank you for taking the time to share this positive 5-Star rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- October 28, 2020
Response from the owner Replied: Nickie, thanks for sharing your 5- Star rating with us and the community!
Google Review
- October 27, 2020
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review, thank you!
Google Review
- October 27, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 27, 2020
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 27, 2020
Very helpful. Answered all of my questions.
Response from the owner Replied: The team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating, thank you!
Google Review
- October 27, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 27, 2020
Response from the owner Replied: Thank you for the 5 star rating!
Google Review
- October 27, 2020
Response from the owner Replied: Kamal, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 27, 2020
Response from the owner Replied: Melanie, we're happy to see that you had a wonderful experience at our dealer! Thanks for sharing.
Google Review
- October 27, 2020
I had THE BEST car purchasing experience with Judy Piperno at Mercedes-benz Manhattan. She went above and beyond, had my best interest in mind and treated me like VIP every step of the way. I will never go elsewhere and couldnot recommend more highly.
Response from the owner Replied: Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- October 27, 2020
I got my second MB car from Lou Shapiro at Mercedes-Benz Manhattan! Lou and his team Robert both are super professional and very very helpful. I highly recommend any MB car lover to find them to work with.
Response from the owner Replied: Hi Julia, thank you for taking the time to provide a 5-Star rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers!
Google Review
- October 27, 2020
Response from the owner Replied: Thank you for the 5-Star review, LaTonya! Thank you for choosing us for the repair of your Electric smart battery! We look forward to having you in the dealership again!
Google Review
- October 27, 2020
Response from the owner Replied: Thanks so much for giving us your wonderful take on how we are doing! We are glad that you NYSI and B-Service were seamless! We are happy that customers like you are having a fabulous experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 27, 2020
Michelle Caravella was incredible! Such great customer service! Super helpful and patient. Michelle was very respectful and was very kind and thorough. Very happy with my service.
Response from the owner Replied: Thank you for the 5-Stars!
Google Review
- October 27, 2020
Response from the owner Replied: Joy, thank you for the 5 star rating!
Google Review
- October 27, 2020
Response from the owner Replied: Korey, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- October 27, 2020
Response from the owner Replied: Tammar, thank you so much for taking the time to leave us a rating!
Google Review
- October 27, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review!
Google Review
- October 27, 2020
Response from the owner Replied: George, thank you for the 5 star rating!
Google Review
- October 27, 2020
Response from the owner Replied: Olivia, thank you so much for taking the time to leave us a 5-star review!
Google Review
- October 27, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review!
Google Review
- October 27, 2020
Response from the owner Replied: Jai, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 27, 2020
I had such an amazing experience at Mercedes Benz Manhattan. George Baptiste made me feel so comfortable, George disclosed everything to me and addressed each question I had. You can tell that George is truly proficient and thinks about his clients. When you come to Mercedes Benz Manhattan ask for...
Response from the owner Replied: Thank you so much for your positive rating for your recent visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 27, 2020
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 27, 2020
Response from the owner Replied: Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- October 27, 2020
George is the best over here! His customer service skills and the vast amount of information he knows helped me so so much! He made me experience enjoyable and I will be recommending him to my associates!
Response from the owner Replied: Lexia, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone!
Google Review
- October 27, 2020
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Google Review
- October 27, 2020
George provided excellent customer service. As a first time buyer he made my process smooth and anxiety free. Im really happy with my purchase, he knew exactly what I was looking for. Thank you George!
Response from the owner Replied: Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 27, 2020
My experience at Mercedes of Manhattan is always stellar. Kareem was a pleasure to work with. Knowledgeable, quick, kind, informative and appreciative of my husbands service as a paramedic. I love my new truck and we will be back Thanks
Response from the owner Replied: Thank you so much for this 5-Star review! We really appreciate you being a customer. Were here for you anytime!
Google Review
- October 27, 2020
The service I experienced at Mercedes Benz Manhattan was the best. George Baptiste was courteous, informative and he ensured my entire purchase process was stress free. No matter how many questions I had. George never once pressured me or made me feel rushed. This was by far the best experience Ive...
Response from the owner Replied: The team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating, thank you!
Google Review
- October 27, 2020
Marcus was phenomenal
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 27, 2020
All employees are very friendlyEverything was goodI will recommend to all my friendsThank you
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 27, 2020
Great service and very easy to get in and out
Response from the owner Replied: Thank you so much for your 5-Star review! We will share this with the Mercedes-Benz Manhattan team!
Google Review
- October 27, 2020
George B was Accountable , had great responses and most importantly tremendous customer satisfaction , his dedication and work ethic is a formula of success, my wife was so thrilled the help we received
Response from the owner Replied: We're happy to see that you had an excellent experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- October 27, 2020
George provided a first class experience. He was very knowledgeable of Mercedes Benz products and service and made sure I was comfortable with no pressure.
Response from the owner Replied: Thank you so much for this great review. We really appreciate your business and helping to share the word about our dealership!
Google Review
- October 27, 2020
George Baptist was very helpful and have an amazing work ethic so far the best I have ever seen. I hope he keep up the outstanding work
Response from the owner Replied: Thank you so much for your 5-Star review! We will share this with the Mercedes-Benz Manhattan team!
Google Review
- October 27, 2020
Working with George was a pleasure...hes personable, patient and very intelligent!
Response from the owner Replied: Paul, thank you so much for taking the time to leave us a rating!
Google Review
- October 27, 2020
Response from the owner Replied: Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service so well! We strive to provide just that for all our customers. We Look forward to seeing you again soon! Best Wishes.
Google Review
- October 27, 2020
Response from the owner Replied: Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- October 26, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review!
Google Review
- October 26, 2020
Response from the owner Replied: Thank you for the 5 star rating!
Google Review
- October 26, 2020
Response from the owner Replied: Maria, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 26, 2020
Response from the owner Replied: Richard, thank you so much for taking the time to leave us a 5-star review!
Google Review
- October 26, 2020
Response from the owner Replied: Thank you for the 5 star rating!
Google Review
- October 26, 2020
Response from the owner Replied: Kelly, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 26, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 26, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review!
Google Review
- October 26, 2020
George Baptiste is a great salesman I was happy to work with him.
Response from the owner Replied: We really appreciate you taking the time to share your 5-Star rating with us. We look forward to seeing you again soon!
Google Review
- October 26, 2020
Victoria was very professional and very helpful, I highly recommend. Thanks again Victoria
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- October 26, 2020
George is a great salesman. He let me know key features of the vehicle that really helped my final decision on purchase. Excellent service.
Response from the owner Replied: We are thrilled! Thank you for taking the time to leave us a 5-Star review!
Google Review
- October 26, 2020
George was very professional and knowledgeable about the cars I was looking at. He is a great, hardworking employee and will be very successful in the near future.
Response from the owner Replied: We are so grateful for your review. Thanks for sharing your 5-Star rating with us and the community!
Google Review
- October 26, 2020
I had the pleasure to be helped out by George Baptiste & he was amazing. He went above and beyond to make sure I was happy and satisfied with my overall experience . He was attentive understanding and got me exactly what i had requested. Highly recommended!
Response from the owner Replied: Thank you so much for your positive rating for your recent visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 25, 2020
Response from the owner Replied: Kim, thank you so much for taking the time to leave us a 5-star review!
Google Review
- October 25, 2020
Response from the owner Replied: Kwame, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 25, 2020
Response from the owner Replied: John, thank you for the 5 star rating!
Google Review
- October 25, 2020
Response from the owner Replied: Kyle, thank you for the 5 star rating!
Google Review
- October 25, 2020
Response from the owner Replied: We are so grateful for your review. Thanks for sharing your rating with us and the community!
Google Review
- October 25, 2020
Response from the owner Replied: Muhammed, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 25, 2020
Response from the owner Replied: Margarita, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- October 25, 2020
Response from the owner Replied: Elizabeth, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- October 25, 2020
Response from the owner Replied: Marlong, thank you for the 5 star rating!
Google Review
- October 25, 2020
Michelle caravella is amazing!!!
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- October 25, 2020
GEORGE BAPTISTE #1 sales REP !
Response from the owner Replied: Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 25, 2020
George is A-1 he was very knowledgeable about everything I asked, great salesman
Response from the owner Replied: Kaashawn, thank you so much for your positive rating for your recent visit! We are so glad you had a wonderful experience!
Google Review
- October 25, 2020
Great place and Victoria was very professional Android her job perfectly ! Highly recommend her
Response from the owner Replied: Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 25, 2020
George is a great sales man, & has fabulous work ethic. He was very persistent & genuinely kind with his approach.
Response from the owner Replied: The team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating, thank you!
Google Review
- October 25, 2020
George was an absolute pleasure to work with and I could not be happier with the service he provided for me!
Response from the owner Replied: We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!
Google Review
- October 25, 2020
Response from the owner Replied: Mark, we're happy to see that you had a wonderful experience at our dealership! Thanks for sharing!
Google Review
- October 25, 2020
Always the best service for my Mercedes Benz at the Manhattan location. Franco Savo was excellent and Nicole was an amazing host.
Response from the owner Replied: Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 25, 2020
Michelle Caravella is very profesional , has a great personality and will utilize every single resource possible to satisfy clients needs. I highly Recommended her!!!!
Response from the owner Replied: Thank you so much for this review. We really appreciate you being a customer. Were here for you anytime!
Google Review
- October 25, 2020
Had a wonderful experience with Michelle Caravella! She was super nice and pleasant to work with. I am so glad I had her help me. She was extremely accommodating and answered all my questions clearly! I highly recommend Michelle to everyone and anyone.
Response from the owner Replied: Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- October 25, 2020
I was super impressed by George Baptiste when I came to the dealership. He was super informative , kind and caring . I couldnt believe how mature he was for his age. HE IS ONLY 23 YEARS OLD. I will definitely return again .
Response from the owner Replied: We're happy to see that you had an excellent experience at Mercedes-Benz Manhattan Thanks for sharing!
Google Review
- October 25, 2020
I have been servicing my Mereces Benz at MB Manhattan for many years now. I always request Jorge Ramos as my service advisor as he always makes sure I have a perfect service experience. It has always been seamless. My car is always returned impecable with all issues taken care off. Never have to worry.
Response from the owner Replied: Zeev, the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great rating, thank you!
Google Review
- October 25, 2020
I was really pleased with the service at this Mercedes Benz dealership and their staff. We had a young gentleman named George who help us through the process and found the car that suits us he told us information about the cars and showed us their capabilities. Would recommend to anyone to go there...
Response from the owner Replied: The team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating, thank you!
Google Review
- October 25, 2020
I had a wonderful experience here at Mercedes Benz Manhattan. They made me feel welcome and comfortable. Especially George Baptiste the man who sold me my C300. I got all the features I wanted plus more for a great price he is a wonderful asset. Thank you for wonderful service
Response from the owner Replied: We are so grateful for your review. Thanks for sharing your 5-Star rating with us and the community!
Google Review
- October 24, 2020
Response from the owner Replied: Thank you for the 5 star rating!
Google Review
- October 24, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 24, 2020
Response from the owner Replied: Raul, thank you for the 5 star rating!
Google Review
- October 24, 2020
Response from the owner Replied: We are incredibly grateful that you took the time out to leave us a 5-Star review!
Google Review
- October 24, 2020
Response from the owner Replied: Moena, thank you for the 5 star rating!
Google Review
- October 24, 2020
Response from the owner Replied: Matthew, thank you so much for taking the time to leave us a 5-Star rating!
Google Review
- October 24, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 24, 2020
Great people, great service, Anastasia was very helpful !
Response from the owner Replied: Thanks for the review. The team at Mercedes-Benz and Sprinter Manhattan is thrilled youre happy with your recent visit!
Google Review
- October 24, 2020
George Baptiste gives great customer service !!
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star rating!
Google Review
- October 24, 2020
Heather Evitts is exceptional!! Shes very knowledgeable, honest, personable and strives for a excellence!! Great experience!!
Response from the owner Replied: The team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating, thank you!
Google Review
- October 24, 2020
Ordered my new G63 with Anastasia, she was absolutely amazing, deff come see her !
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- October 24, 2020
We went in alittle nervous with a bunch of questions and Michelle Caravella took care of us. Michelle was very professional and easy to work with, she had the patience of a school teacher with all the questions we had. If youre shopping for a car go to Michelle Caravella!!
Response from the owner Replied: Thank you so much for this great review! We really appreciate your business and helping to share the word about Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 24, 2020
Fantastic dealershipNo games, great pricing, professional and extremely knowledgeable salesperson
Response from the owner Replied: Thank you for your review, but it seems we missed the mark. A 4-star experience is certainly not the experience we aim to provide our clients. Please contact us with your phone number, privately at 212-629-1600 or by visiting mbmanhattan.com/contact-us so that we may give you a call.
Google Review
- October 24, 2020
Being in automotive sales for the past 22 years I succeed knowing the most basic philosophy is to sincerely help my clients buy a vehicle they need or want without pressure in a warm welcoming environment. John Ademaj at Mercedes-Benz Manhattan
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star rating! We appreciate all of your years of excellent service!
Google Review
- October 24, 2020
Great customer service by George Baptiste. Very insightful.
Response from the owner Replied: Thank you for the 5-stars! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
Google Review
- October 24, 2020
Buying a car can always be a stressful situation, but Michelle Caravella made my experience great! Thanks so much girl for your help!
Response from the owner Replied: We are thrilled that you had a wonderful experience! Thank you for taking the time to leave us a review!
Google Review
- October 24, 2020
George is the best on staff!! He is very kind and intelligent.
Response from the owner Replied: Thank you for your review. The entire team here really appreciates it!
Google Review
- October 24, 2020
Lovely place, had the pleasure of meeting Heather who was very helpful, friendly, and welcoming to me.
Response from the owner Replied: We are so grateful for your review! Thanks for sharing your rating with us and the community.
Google Review
- October 24, 2020
Michelle Caravella is an absolute delight. She is so genuine and caring. I recommend her to everyone !! 5 stars for me!!
Response from the owner Replied: Thank you so much for the positive rating! We're happy that you're happy, and we're looking forward to your next visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 24, 2020
I could not be happier with my purchase at Mercedes. Nick was great he answered my questions whether I contacted him via phone, email or in person. I never felt pressured to purchase a vehicle . I had an outrageous customer experience and I will be back again .
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- October 24, 2020
Lydia, our sales representative, was professional, knowledgeable, and accommodating with our questions, requests, and process. Overall a great experience, would definitely recommend your next MB purchase at Mercedes Manhattan
Response from the owner Replied: On behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience!
Google Review
- October 24, 2020
George Baptist was very helpful in explaining the features of the new models of amg package vehicles. I am definitely going to purchase one soon!
Response from the owner Replied: Anthony, the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great rating, thank you!
Google Review
- October 24, 2020
George is a very slick salesman. But he is great at what he does. Keep Going Speede !
Response from the owner Replied: So happy to hear about your experience with us! Looking forward to seeing you soon!
Google Review
- October 24, 2020
Heather Evitts was fantastic when I came in, she was extremely knowledgable on each model and helped pick the perfect car for my lifestyle and personal needs. I would highly recommend her to all my family and friends when they head on over to Mercedes of Manhattan.
Response from the owner Replied: Thank you so much for your positive rating for your recent visit to Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 24, 2020
Anastasia gave us the best deal on the lease, and we had a great experience overall ! Will come again !
Response from the owner Replied: Thank you so much for taking the time to share your experience at Mercedes-Benz and Sprinter Manhattan. We take pride in knowing our customers are happy with their store experience!
Google Review
- October 24, 2020
Second experience leasing a vehicle with Mercedes Benz of Manhattan, and its all because of the outstanding customer service I received from Gregory Gazzola. From start to finish, Gregory Gazzola made the buying experience seamless.
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 24, 2020
Excellent attention to detail. Giulia is efficient, communicative and courteous!!!Highly recommended!
Response from the owner Replied: Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. Were here for you anytime!
Google Review
- October 24, 2020
I go to the dealer for maintenance on my Sprinter because they take care of everything, and I don't have to worry about the quality of their work. It's also nice to have a service manager who makes the process seamless - shout out to Giulia! Plus they offer pick-up and drop-off.
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 24, 2020
I usually dont write reviews but I had to for this experience And great customer service by Michelle Caravella!!! I never felt rushed or like I was being sold. Michelle is a true professional and works hard to make sure you are treated fairly and drive home with a terrific Mercedes Benz. I highly...
Response from the owner Replied: The team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating, thank you!
Google Review
- October 24, 2020
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- October 24, 2020
Michelle Caravella made my experience so much better!! Highly recommend her! Shes awesome and helped me with absolutely everything. She also gave me great pointers that I really wasnt aware about! Thank you so much!
Response from the owner Replied: Thank you for the kind rating, Daphne! Were so happy your visit at Mercedes-Benz and Sprinter Manhattan was fabulous!
Google Review
- October 24, 2020
Response from the owner Replied: Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- October 24, 2020
Where do you start! Besides getting me in my dream Car working with Michelle Caravella was nothing but perfect. Her professionalism, attention to customer needs/wants and ability to please is now the reason she will have a life long customer.
Response from the owner Replied: We are thrilled that you had such a wonderful experience! Thank you for taking the time to leave us a review!
Google Review
- October 24, 2020
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!
Google Review
- October 24, 2020
Response from the owner Replied: Joyce, the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great rating, thank you!
Google Review
- October 24, 2020
Had a great experience with Michelle Caravella. She was exceptional and really went above and beyond to help me. Extremely professional and knowledgeable!
Response from the owner Replied: Thank you Deborah! We are so grateful for your review. Thanks again for sharing your rating with us and the community!
Google Review
- October 24, 2020
Michelle Caravella is a very knowledgeable & very caring. She helped me with what I needed & on a timely matter. I highly suggest her to other people.
Response from the owner Replied: Thank you for the great review! We cant wait to have you back at Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 24, 2020
Response from the owner Replied: Shaw, ee are so grateful for your review. Thanks for sharing your rating with us and the community!
Google Review
- October 24, 2020
Response from the owner Replied: Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- October 24, 2020
Response from the owner Replied: Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- October 24, 2020
The service I experienced at Mercedes Benz Manhattan was second to none. Heather was courteous, informative and she ensured my entire purchase process was stress free. No matter how many models I switched between, Heather never once pressured me or made me feel rushed. This was by far the best...
Response from the owner Replied: Thank you for your review. The entire team here really appreciates it!
Google Review
- October 24, 2020
Response from the owner Replied: Meris, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 24, 2020
Working with Lidia the sales rep was an awesome experience, great customer service. She was so kind and patience. Was a great pleasure working with her. Will definitely recommend my friend and anyone looking to buying a car and will definitely be back. Thank you Lidia
Response from the owner Replied: We are thrilled! Thank you for taking the time to leave us a review!
Google Review
- October 23, 2020
Response from the owner Replied: Krys, thank you for the 5 star rating!
Google Review
- October 23, 2020
Response from the owner Replied: Sal, we are very grateful for your review! Thanks for sharing your rating with us and the community.
Google Review
- October 23, 2020
Response from the owner Replied: Thank you, Elizabeth!
Google Review
- October 23, 2020
Response from the owner Replied: Glenda, thank you for the 5 star rating!
Google Review
- October 23, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review!
Google Review
- October 23, 2020
Response from the owner Replied: Thank you for the 5-Stars!
Google Review
- October 23, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 23, 2020
George was very helpful!
Response from the owner Replied: Yaoyao, thank you so much for this great review! We really appreciate your business and helping to share the word about our dealership!
Google Review
- October 23, 2020
Very satisfying
Response from the owner Replied: Thank you for your review! We will share this with the store team to let them know how we are doing.
Google Review
- October 23, 2020
ONE OF THE BEST THEIR
Response from the owner Replied: We are happy to hear you had a positive experience at Mercedes-Benz and Sprinter Manhattan! Thank you for your rating! We value your input and encourage you to let us know more details about your experience with us.
Google Review
- October 23, 2020
Louis is prompt and quick to assist. Greatly appreciated his service!
Response from the owner Replied: Valentina, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone!
Google Review
- October 23, 2020
Michelle Caravellas vivacious personally created a tailored and distinctive buying experience! Will be referring my friends and family to her!!
Response from the owner Replied: Hi Megan! Thank you for the 5-Stars!
Google Review
- October 23, 2020
Michelle Caravella is great to work with! Very knowledgeable and get customer service!
Response from the owner Replied: Thank you for your review!
Google Review
- October 23, 2020
George was absolutely amazing. Great customer service!
Response from the owner Replied: Annette, thank you for the great review! We cant wait to have you back at Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 23, 2020
I went into Mercedes not knowing exactly what I wanted , and left with the car I never knew I needed ! Michelle Caravella made the process so effortless and really made me feel comfortable and confident in my decision. I was so stressed out and left so at ease !!! I cant recommend her enough!!!
Response from the owner Replied: Thank you so much for taking the time to share your experience at Mercedes-Benz and Sprinter Manhattan. We take pride in knowing our customers are happy with their store experience!
Google Review
- October 23, 2020
Thanks Louis for a reliable and fast service and customer experience as always.
Google Review
- October 23, 2020
I had a great experience at this dealer thanks to my sales representative, her name is Lidia...she was kind and very professional, she helped me a lot and thanks to her i got a good deal... i fully recommend you to ask for her if you guys are looking for transparency.
Response from the owner Replied: On behalf us all of us at Mercedes-Benz and Sprinter Manhattan, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience!
Google Review
- October 23, 2020
George was very informative and helpful. He guided me to make the right financial decision so I can drive me dream car.
Response from the owner Replied: Thank you for the kind rating, Richard! Were so happy your visit at Mercedes-Benz and Sprinter Manhattan went well!
Google Review
- October 23, 2020
Michelle Caravella was excellent in assisting me with the process. Thank you for providing a genuine experience!
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Google Review
- October 23, 2020
Michelle has great customer service. She take care of all my needs to the T . She was patient in dealing with me.
Response from the owner Replied: Hi Keith! Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service so well! We strive to provide just that for all our customers. We Look forward to seeing you again soon! Best Wishes.
Google Review
- October 23, 2020
I use the MB Manhattan service department all the time. This is the first time in the COVID-19 era. Their precautions were solid and their service, as always is quick and efficient. Marco was excellent and took care in explaining their recommendations. Great experience as always.
Response from the owner Replied: Hi Clark, thank you so much for your positive rating for your recent visit! We hope to service your vehicle for many years to come!
Google Review
- October 23, 2020
Michelle really made my first time experience buying a car feel so personalized. I had no idea where to even begin and she helped me through each feature to make sure I felt it was a perfect fit. Youre in great hands if you work with her!
Response from the owner Replied: Thank you for the 5-stars, Sharlene!
Google Review
- October 23, 2020
George is a fantastic salesman, incredibly responsive, personal and very knowledgeable. Wish all salesman could be like him, an absolute pleasure to deal with who goes above and beyond. He even got back to me on his day off. Trust in George!
Response from the owner Replied: Casey, we are happy to see that you had an excellent experience at Mercedes-Benz Manhattan! Thanks for sharing!
Google Review
- October 23, 2020
Im very excited to purchase my first Mercedes SUV. Michelle answered all of my questions and was genuinely interested in helping me choose the best car for my lifestyle. It was refreshing to work with someone who wasnt pushy or sales-y. Awesome experience!
Response from the owner Replied: We are so thrilled to hear! Thank you for sharing your positive feedback!
Google Review
- October 23, 2020
The team at Mercedes Benz of Manhattan lived up to their reputation. They were friendly, knowledgeable, responsive and honorable. Our Salesperson Lidia took excellent care of us and we are very happy with our car!
Response from the owner Replied: Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- October 23, 2020
I had such a great experience working with Michelle Caravella! She was kind and patient, answering all of my questions completely. It was great working with someone who took the time to make me feel comfortable and confident in the process.
Response from the owner Replied: Thank you, Deanna!
Google Review
- October 23, 2020
I received such great service as always from George Baptiste. Hes helpful , pleasant and accommodating. Thank you for providing me with my dream car and wonderful service.
Response from the owner Replied: The team here at Mercedes-Benz and Sprinter Manhattan are thrilled to receive such great rating, thank you!
Google Review
- October 23, 2020
Buying a car as a woman is no easy task, it is always so nerve racking. But the minute I met Michelle Caravella I know it was going to be an easy car buying experience. Something I thought Id never be able to say. I felt comfortable with no pressure. Highly recommend. Thank you.
Response from the owner Replied: We appreciate the time you took to leave us a 5-Star review!
Google Review
- October 23, 2020
George Baptiste is not your average salesman! He is honest, knowledgeable and very relatable! He took his time to explain all the details about the product. He answered all my questions. He definitely cares about his customers and goes above and beyond ! If you are looking for Mercedes Benz, ask for...
Response from the owner Replied: We are thrilled! Thank you for taking the time to leave us a review!
Google Review
- October 23, 2020
Great buying experience. George was very knowledgeable about cars and features. I would definitely go back for my next car.
Response from the owner Replied: So happy to hear about your experience with us! Looking forward to seeing you soon!
Google Review
- October 23, 2020
Response from the owner Replied: Hi Leon! Thank you for the great feedback! We will be sure to share this with Michelle!
Google Review
- October 23, 2020
One of the best experience Ive had. Thanks to Michelle Carevella great customer service and wonderful personality. Definitely look forward to coming back
Response from the owner Replied: Hi Luis! We appreciate the 5-Star rating!
Google Review
- October 23, 2020
George is a honest decent person. He cares about other people and treats them respectfully.It is with great pleasure I rate him 5 Stars.
Response from the owner Replied: Thank you so much for this review! We really appreciate you being a customer! Were here for you anytime.
Google Review
- October 23, 2020
Great service from Angelo in the service department. Always friendly, professional, and very well done. Best Mercedes service department I've dealt with!
Response from the owner Replied: Matt, thank you so much for this review! We really appreciate you being a customer and helping to share the word about us. Were here for you anytime.
Google Review
- October 23, 2020
I wasnt sure going into Mercedes Benz but then I got the best salesman George Baptiste. He made me feel so comfortable, explained everything to me and answered every question I had. You can tells he is very knowledgeable and cares about his customers. I will definitely recommend him to any and...
Response from the owner Replied: Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- October 23, 2020
Response from the owner Replied: Mac, we are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 22, 2020
Always easy to arrange service and Service Advisor Lou De Marco is a pro! Special shout-out to Jimmy for always doing a top-notch job picking up and delivering my car.
Response from the owner Replied: Cory, the team here at Mercedes-Benz and Sprinter Manhattan is thrilled to receive such great rating, thank you!
Google Review
- October 21, 2020
My experience with Mercedes Benz Manhattan Service Dept has been excellent. Marco and Manager Adam have been on point and have exceeded my expectations. Would always recommend.
Response from the owner Replied: Hi David! Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service so well! We strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
Google Review
- October 21, 2020
Response from the owner Replied: Peter, thank you for the 5 star rating!
Google Review
- October 21, 2020
Response from the owner Replied: Sam, thank you so much for taking the time to leave us an excellent rating!
Google Review
- October 21, 2020
Angelo Sanchez is the reason we will continued to always but Mercedes. Thank you!!!!
Response from the owner Replied: Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mercedes-Benz and Sprinter Manhattan. We look forward to serving you for many years to come!
Google Review
- October 21, 2020
Excellent experience, Patricks skills as a service advisor go above and beyond whats expected, from the beginning of the service to the end, Great communication and even better service. thank you Patrick and the rest of the service team.
Response from the owner Replied: Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Google Review
- October 21, 2020
Marco was great !
Response from the owner Replied: We really appreciate you taking the time to share your rating with us! We look forward to seeing you again soon.
Google Review
- October 21, 2020
Angelo Sanchez has been a class act rep for our needs throughout the years. We go the distance to make sure our vehicles go to his table before any other service departments.
Response from the owner Replied: Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 21, 2020
Very good service from Louis Demarco.
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review!
Google Review
- October 21, 2020
If they can't fix it, I don't know any other dealer in the east coast can do the job. They do it right the first time. Loyal customer since 1987.
Response from the owner Replied: Thank you, Thomas!
Google Review
- October 21, 2020
Julia Was a pleasure to work with, she kept in Constant contact with us and gave us frequent updates on our company vehicle while It was being serviced. Offered Delivery drop off after vehicle was done, very convenient. Thank you for outstanding professionalism.
Response from the owner Replied: Thank you for the 5-Stars, Maryann! looking forward to seeing you again at Mercedes-Benz and Sprinter Manhattan!
Google Review
- October 20, 2020
Response from the owner Replied: Thank you for the 5-Stars, Ellen!
Google Review
- October 20, 2020
Impeccable service and attention to detail. They are the best in the business.
Response from the owner Replied: Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Google Review
- October 20, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Google Review
- October 20, 2020
Response from the owner Replied: We are thrilled to have you as part of the Mercedes-Benz and Sprinter Manhattan family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Google Review
- October 19, 2020
Response from the owner Replied: We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Thank you!
Google Review
- October 19, 2020
Response from the owner Replied: Thank you so much for taking the time to leave us a 5-star review Karla!
Google Review
- October 19, 2020
Response from the owner Replied: Lawrence, thank you for the 5 star rating!
Google Review
- October 19, 2020
Response from the owner Replied: Thank you for the 5-Stars!
Google Review
- October 19, 2020
Response from the owner Replied: James, this is wonderful to hear! Thank you for sharing!
Google Review