No longer live near Tiffin, but always took my Wrangler there even tho I purchased elsewhere. Always been treated well, they keep me informed while service is being performed and updated. I live an hour south now, and always return for oil changes, other issues. They will treat you right!

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Response from the owner Replied: Thank you for the five stars, Tim!

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I have brought my 2012 Dodge Journey SXT in for warranty repairs, and they have always done an outstanding job of keeping me informed of what was actually wrong with my Dodge and did the covered repairs right the first time and did it in a very timely manner!

Response from the owner Replied: Thank you very much for taking the time to leave a review about your positive experience. We really appreciate it!

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Response from the owner Replied: Thank you very much for the five stars, Saraya!

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Response from the owner Replied: Christine, thank you for the five stars!

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I purchased a 2014 VW Touareg TDI from Coppus sight unseen in January 2023. I was told that their mechanics had fully inspected the vehicle and corrected all major issues. The purchase process went well and the car was delivered to me in South Carolina. Shortly after the car arrived I noticed oil...

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Response from the owner Replied: Thomas, we would like to hear more about the reason for your review, so we can address any issues that you had or work to improve. Please call our general manager, Tom Zirger at 419-447-8131 ext 113. Thank you.

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They were great to purchase a vehicle from, really no issues there, and a good & quick experience.. but we bought tires for that vehicle recently and we called Coppus to see about having them put on and were told they can't do that.. after calling two more places the third one was the winner.. and...

Response from the owner Replied: Nikki, we are glad to read that you had a great sales experience! You are correct in saying that we do not install tires that are not purchased through our parts department. The reason is because we cannot warranty parts that aren’t purchased here so there is no recourse or action that we can take if anything were to go wrong with the tires you purchased from somewhere else. Whereas we do warranty the parts we sell and install. We are a franchise dealer and have rules to follow. We apologize if we were not clear with our reasoning initially, but we will continue to improve!

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I'll never buy a vehicle from anyone except Joe!

Response from the owner Replied: Zack, thank you for taking the time to leave a review and recommendation for Joe! We certainly appreciate you and your families continued business and loyalty over the years. Thank you again!

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Response from the owner Replied: Thank you for the review, Jay. Don't hesitate to let us know what we can do to make your next visit even better!

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Response from the owner Replied: Doug, thank you very much for the five stars!

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Response from the owner Replied: Toby, we would like to hear more about the reason for your poor review so we can address any issues that you had and work to improve. Please call our general manager, Tom Zirger at 419-447-8131 ext 113. Thank you.

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I've been to this location a few where the salesman says they will call you back don't expect to hear back from them, an over priced cars, an dealing with the Manger on anything doesn't seem to get you far on anything, because he thinks he is right on everything to be his way. I avoid this place...

Response from the owner Replied: Mark, we are sorry to read that you did not receive proper follow-up from one of our salespeople but thank you for the kind words about the work of our technicians. We always want to continuously improve the customer experience, so please don't hesitate to call our general manager, Tom Zirger at 419-447-8131 ext 113 if you would like to provide more detail about your review. Thank you.

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Great customer service!

Response from the owner Replied: Jamie, thank you very much for the review about your experience!

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If you're new to buying a car through a dealership remember one thing, they DON'T care about YOU, their entire MOTTO is getting the most DOLLAR in their POCKET! I learned this the hard way, no thanks to LEE, KEVIN and KAREN. 3 different departments and 3 different reasons to stay away, rude,...

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If ya need a new vehicle...get a hold of Joe Hammer! He's an awesome salesman to work with!! Love Coppus Motors!

Response from the owner Replied: Jolene, thank you so much for your kind words and recommendation of Joe! We appreciate it!

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Response from the owner Replied: Thank you very much for the five star review, Dorothy!

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I tried to do business with this lot twice and each time they dropped the ball. They don't return calls, and the vehicle I was interested in the sales man was driving it with his car seat installed and still wanted same price for the vehicle. I took my business else where and left that day with a...

Response from the owner Replied: Jessica, we appreciate your feedback as we are always looking to improve the customer experience. Please give sales manager, Tom Zirger a call at 419-447-8131 ext 113 to provide more details of your experience so any mistakes can be addressed with the sales team. We also hope to make corrections to earn back your future business. We do appreciate your past purchases and will work to provide better experiences like those in the future! Thank you in advance for your call.

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Very hard to get a hold of the service department even on a weekday within minutes of them opening no one can answer the phone, wanted to get some work done on my 2019 dodge journey as it is our only vehicle as of right now I would need a loaner vehicle and because I didn’t purchase my vehicle...

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Very displeased with dealership. Bought a 2019 RAM 1500 last year. I took it in for service for engine light. Told them the problem and they checked it for less than a hour. And said they couldn't find anything. Next day engine lights on. All week it's been on. And now is not running well. I drove...

Response from the owner Replied: Thank you Marty for the review! We appreciate you taking the time to write about your experience and are glad to read your truck is now running great. Thanks again!

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Response from the owner Replied: Ken, thank you for the five stars!

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Response from the owner Replied: Thank you so much for the 5 stars, Jen!

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