Once again Service Manager Rich and his team did a fantastic job on my brake job and oil change. Consumer costs are crazy but yet they gave me a fair price! They are extremely knowledgeable and very customer oriented. I bought this 2018 Forester because of past experiences with awesome team.
Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge
I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.
I came in for a simple Oil Change/Rotation, along with a previously-recommended rear brake service. As usual, the service was performed in no time at all and clearly explained beforehand. Thanks for all you do!
The staff was very helpful and friendly. The best experience I’ve had in purchasing a new car. Honest and not pushy. I highly recommend this dealership
Great personal attention to my concerns. Quick service, explained what was needed without embellishing or adding things not needed. After experience with other dealer service companies I would definitely recommend Brilliance Subaru.
Routine oil change and tire rotation, then some software recall updates to be made. It was going to take over an hour so I offered a free loaner car that I accepted. Service to car fell within promised time, returned the loaner and drove away happy.
Ed Troike is a kind and honest. We will be referring him to all our friends and family.This is the second car we have purchased from him and Brilliance Subaru this year.
Always professional. However I came in for a oil change and was given $10 off when I checked in. However, I turns out I needed a battery and bulbs. The bill was over 400 dollars. According to the wildcard coupon I should have gotten 35 dollars off.
All the service advisors are great. Everything is explained, and just as important as selling you what you need, they don't try to oversell you. I trust them to let me know what I need, to get the services done right, and to buy only what is needed.
Simple, direct, clear, no sales hype or games.
If your looking for a Subaru...this is an outstanding dealership.
Very helpful, friendly and professional staff.
We had an amazing experience with Ed and Jason at Brilliance Subaru!! Ed sold us the car and Jason helped with the financing. I live in Delaware and was recently in an accident, and they both made our car buying experience painless and stress free. Being so far away, it is unusual for me to feel...
First class dealership. Salesman 'Dan' kept me informed of the progress of my new car order. Picking up the car was seamless and informative. All technical functions were reviewed accordingly by the salesman.
As always, Danny in the service department clearly identified a minor issue and provided his expert opinion to repair the issue with minimal time and cost. Thank you to Danny!