I have been pleased each time I have been there. They are very helpful and friendly.

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I have been pleased each time I have been there. They are very helpful and friendly.

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The service was beyond excellent. The video review of the walk around after service was an unexpected plus. The service advisor and mechanic rating A +++++

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The service was beyond excellent. The video review of the walk around after service was an unexpected plus. The service advisor and mechanic rating A +++++

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Staff was friendly and informative. All aspects of the service were explained and all service points were addressed.

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Staff was friendly and informative. All aspects of the service were explained and all service points were addressed.

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I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you.

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I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you.

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Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out of the way.

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Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out of the way.

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Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around.

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Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around.

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The service to my 2016 Subaru Forester for trans fluid drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and coffee while service was being performed. I would not hesitate to return for future service, parts...

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The service to my 2016 Subaru Forester for trans fluid drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and coffee while service was being performed. I would not hesitate to return for future service, parts...

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Friendly, informative and very knowledgeable about the vehicles when asking questions. Very impressed how well maintained the waiting area.

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Friendly, informative and very knowledgeable about the vehicles when asking questions. Very impressed how well maintained the waiting area.

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I drove extra distance to give Brilliance a try after another dealership botched a warranty job and instead fixing one oil leak, created three! Marcus had patience listening to my background story, and followed through with my request for pictures of the repair and detailed explaination along the...

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I drove extra distance to give Brilliance a try after another dealership botched a warranty job and instead fixing one oil leak, created three! Marcus had patience listening to my background story, and followed through with my request for pictures of the repair and detailed explaination along the...

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Easy to schedule. Car check in proceeded in timely manner. Service kept me informed of progress via text. Service completed as scheduled. Service manager reviewed service after finished.

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Easy to schedule. Car check in proceeded in timely manner. Service kept me informed of progress via text. Service completed as scheduled. Service manager reviewed service after finished.

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I had the best experience yet bringing my car in for an oil change. They anticipated my need and quoted me for tire replacements as well. Great job everyone!

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I had the best experience yet bringing my car in for an oil change. They anticipated my need and quoted me for tire replacements as well. Great job everyone!

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Seldom anyone to greet a person as they walk in the door. A greeter is a first impression.

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Seldom anyone to greet a person as they walk in the door. A greeter is a first impression.

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When I first called and said I had a serious problem, Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I was even shown a shot video of the damaged done. The part was not immediately available but was...

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When I first called and said I had a serious problem, Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I was even shown a shot video of the damaged done. The part was not immediately available but was...

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Very professional and courteous personal.

View on Edmunds.com - Service

Derek and his team always do a fine job. Had a flat tire and they addressed immediately.

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I appreciate the efficient service, the team is friendly, and the facility is clean. I like the visual-focused printouts.

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I appreciate the efficient service, the team is friendly, and the facility is clean. I like the visual-focused printouts.

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From Lisa's warm, personable check-in welcoming, to Kevin P.'s service updates and detailed explanations, it was a wonderful experience. Prompt, professional, great service... Only negative was the car wash left water spots all over my vehicle(windows and body). A better blow dry and/or wipe down...

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Good to work with. Has some bargaining initiatives. Wish car was. A little cleaner (dog hair) but still looked good.

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Great experience. Was super easy to make an appointment online. The service team kept me up-to-date on any issues found. And they were able to resolve all problems quickly and at a reasonable price.

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My Jeep was totaled in a crash (not my fault). Decided I wanted the safest vehicle I could find (I suffered an injury), that would accommodate my dogs and life style. Everything kept pointing to Subaru. Everyone I knew, who owned one, spoke very highly of them. Finally decided on the Outback model....

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Clean facility and service is done in time indicated. Good customer service includes great communication and waiting lounge.

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Entire process of purchase was smooth. All personnel were engaging, informative and professional. The entire process was a much friendlier experience than car buy was as little as a decade ago.

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I brought my 2021 Forester in because it had 2 tires that had constant slow leaks. They found two separate issues and it did not break the bank to have them repaired. Everyone was courteous and very helpful. I prefer to bring it to the dealer because they know their cars best and it gives me a...

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Everyone there is so nice and professional! It's very clean, and they offer free bottles of water!

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Everyone there is so nice and professional! It's very clean, and they offer free bottles of water!

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I got my perfect car! I wanted a basic Legacy and through the hard work of Rome (the sales person not the place!) I was able to get a great deal and treat myself to a car with some extras. I also received an awesome offer on my trade. Overall the best car buying experience I've ever had.

View on Edmunds.com - Sales

In five words, my experiences have been easy and pointed up some warrant help was needed. And access to the report detail on line. Very easy, and good.

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I would highly recommend Brilliance Subaru. Friendly and professional staff. Keith and Dan were easy to work with and explained everything thoroughly.

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I would highly recommend Brilliance Subaru. Friendly and professional staff. Keith and Dan were easy to work with and explained everything thoroughly.

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Scheduled 6k Oil Change and Inspection appointment and was received on time. Upon inspection they found additional minor issue (Taken care of under warranty). I had a couple of questions about tire life, which I felt were answered honestly. Overall communication on progress and inspection results...

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Team was great and kept me up to date on progress throughout the progress and any maintenance required.

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