DealerRater Review
- November 21, 2025
Left by Sue Schmitt
I have been pleased each time I have been there. They are very helpful and friendly.
Cars.com Review
- November 21, 2025
Left by Sue Schmitt
I have been pleased each time I have been there. They are very helpful and friendly.
DealerRater Review
- November 15, 2025
Left by Elm L
The service was beyond excellent. The video review of the walk around after service was an unexpected plus. The service advisor and mechanic rating A +++++
Cars.com Review
- November 15, 2025
Left by Elm L
The service was beyond excellent. The video review of the walk around after service was an unexpected plus. The service advisor and mechanic rating A +++++
DealerRater Review
- November 11, 2025
Left by mjmcmeins
Staff was friendly and informative. All aspects of the service were explained and all service points were addressed.
Cars.com Review
- November 11, 2025
Left by mjmcmeins
Staff was friendly and informative. All aspects of the service were explained and all service points were addressed.
DealerRater Review
- November 11, 2025
Left by KS
I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you.
Cars.com Review
- November 11, 2025
Left by KS
I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you.
DealerRater Review
- November 05, 2025
Left by Kmomax
Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out of the way.
Cars.com Review
- November 05, 2025
Left by Kmomax
Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out of the way.
DealerRater Review
- November 04, 2025
Left by Coococottage2020
Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around.
Cars.com Review
- November 04, 2025
Left by Coococottage2020
Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around.
DealerRater Review
- October 28, 2025
Left by Steve R.
The service to my 2016 Subaru Forester for trans fluid drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and coffee while service was being performed. I would not hesitate to return for future service, parts...
Cars.com Review
- October 28, 2025
Left by Steve R.
The service to my 2016 Subaru Forester for trans fluid drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and coffee while service was being performed. I would not hesitate to return for future service, parts...
Cars.com Review
- October 27, 2025
Left by lydias
Friendly, informative and very knowledgeable about the vehicles when asking questions. Very impressed how well maintained the waiting area.
DealerRater Review
- October 27, 2025
Left by lydias
Friendly, informative and very knowledgeable about the vehicles when asking questions. Very impressed how well maintained the waiting area.
DealerRater Review
- October 21, 2025
Left by turbo-subie
I drove extra distance to give Brilliance a try after another dealership botched a warranty job and instead fixing one oil leak, created three! Marcus had patience listening to my background story, and followed through with my request for pictures of the repair and detailed explaination along the...
Cars.com Review
- October 21, 2025
Left by turbo-subie
I drove extra distance to give Brilliance a try after another dealership botched a warranty job and instead fixing one oil leak, created three! Marcus had patience listening to my background story, and followed through with my request for pictures of the repair and detailed explaination along the...
DealerRater Review
- October 20, 2025
Left by Forester_driver
Easy to schedule. Car check in proceeded in timely manner. Service kept me informed of progress via text. Service completed as scheduled. Service manager reviewed service after finished.
Cars.com Review
- October 20, 2025
Left by Forester_driver
Easy to schedule. Car check in proceeded in timely manner. Service kept me informed of progress via text. Service completed as scheduled. Service manager reviewed service after finished.
DealerRater Review
- October 17, 2025
Left by nickcooper
I had the best experience yet bringing my car in for an oil change. They anticipated my need and quoted me for tire replacements as well. Great job everyone!
Cars.com Review
- October 17, 2025
Left by nickcooper
I had the best experience yet bringing my car in for an oil change. They anticipated my need and quoted me for tire replacements as well. Great job everyone!
DealerRater Review
- October 13, 2025
Left by Jhoneyj
Seldom anyone to greet a person as they walk in the door. A greeter is a first impression.
Cars.com Review
- October 13, 2025
Left by Jhoneyj
Seldom anyone to greet a person as they walk in the door. A greeter is a first impression.
DealerRater Review
- October 11, 2025
Left by thecuch
When I first called and said I had a serious problem, Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I was even shown a shot video of the damaged done. The part was not immediately available but was...
Cars.com Review
- October 11, 2025
Left by thecuch
When I first called and said I had a serious problem, Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I was even shown a shot video of the damaged done. The part was not immediately available but was...
Edmunds.com - Service Review
- October 05, 2025
Left by EV
Very professional and courteous personal.
Edmunds.com - Service Review
- October 05, 2025
Left by Charles
Derek and his team always do a fine job. Had a flat tire and they addressed immediately.
DealerRater Review
- October 01, 2025
Left by RPN
I appreciate the efficient service, the team is friendly, and the facility is clean. I like the visual-focused printouts.
Cars.com Review
- October 01, 2025
Left by RPN
I appreciate the efficient service, the team is friendly, and the facility is clean. I like the visual-focused printouts.
Edmunds.com - Service Review
- September 30, 2025
Left by Ed N
From Lisa's warm, personable check-in welcoming, to Kevin P.'s service updates and detailed explanations, it was a wonderful experience. Prompt, professional, great service... Only negative was the car wash left water spots all over my vehicle(windows and body). A better blow dry and/or wipe down...
CarGurus Review
- September 26, 2025
Left by Kristen
Good to work with. Has some bargaining initiatives. Wish car was. A little cleaner (dog hair) but still looked good.
Edmunds.com - Service Review
- September 26, 2025
Left by JT
Great experience. Was super easy to make an appointment online. The service team kept me up-to-date on any issues found. And they were able to resolve all problems quickly and at a reasonable price.
Edmunds.com - Sales Review
- September 19, 2025
Left by Anon
My Jeep was totaled in a crash (not my fault). Decided I wanted the safest vehicle I could find (I suffered an injury), that would accommodate my dogs and life style. Everything kept pointing to Subaru. Everyone I knew, who owned one, spoke very highly of them. Finally decided on the Outback model....
Edmunds.com - Service Review
- September 18, 2025
Left by JC
Clean facility and service is done in time indicated. Good customer service includes great communication and waiting lounge.
Edmunds.com - Sales Review
- September 16, 2025
Left by Purchased
Entire process of purchase was smooth. All personnel were engaging, informative and professional. The entire process was a much friendlier experience than car buy was as little as a decade ago.
Edmunds.com - Service Review
- September 12, 2025
Left by Jesse
I brought my 2021 Forester in because it had 2 tires that had constant slow leaks. They found two separate issues and it did not break the bank to have them repaired. Everyone was courteous and very helpful. I prefer to bring it to the dealer because they know their cars best and it gives me a...
DealerRater Review
- September 12, 2025
Left by bookwrm1959
Everyone there is so nice and professional! It's very clean, and they offer free bottles of water!
Cars.com Review
- September 12, 2025
Left by bookwrm1959
Everyone there is so nice and professional! It's very clean, and they offer free bottles of water!
Edmunds.com - Sales Review
- September 06, 2025
Left by Kim Murphy
I got my perfect car! I wanted a basic Legacy and through the hard work of Rome (the sales person not the place!) I was able to get a great deal and treat myself to a car with some extras. I also received an awesome offer on my trade. Overall the best car buying experience I've ever had.
Edmunds.com - Service Review
- September 02, 2025
Left by In out and back about
In five words, my experiences have been easy and pointed up some warrant help was needed. And access to the report detail on line. Very easy, and good.
DealerRater Review
- September 01, 2025
Left by bartfamily
I would highly recommend Brilliance Subaru. Friendly and professional staff. Keith and Dan were easy to work with and explained everything thoroughly.
Cars.com Review
- September 01, 2025
Left by bartfamily
I would highly recommend Brilliance Subaru. Friendly and professional staff. Keith and Dan were easy to work with and explained everything thoroughly.
Edmunds.com - Service Review
- August 23, 2025
Left by Kevin
Scheduled 6k Oil Change and Inspection appointment and was received on time. Upon inspection they found additional minor issue (Taken care of under warranty). I had a couple of questions about tire life, which I felt were answered honestly. Overall communication on progress and inspection results...
DealerRater Review
- August 22, 2025
Left by lopez.rafael193
Team was great and kept me up to date on progress throughout the progress and any maintenance required.