From my 2020 Forrester to my 2025 Forrester, everyone from sales to service has been helpful, professional, and personable.

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From my 2020 Forrester to my 2025 Forrester, everyone from sales to service has been helpful, professional, and personable.

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I brought our New Outback in for it's first service appointment and also our 2018 Forester for a battery and A/C problem. The service dept. was accommodating in handling both vehicles on one appointment. Their diagnosis of the Forester was thorough, and the repairs were quickly completed. My...

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I found this dealership only online, dont know what to expect about the service they have, when i first met one of the staff “Rome” it was a wonderful experienced the kind of approach he had to me as a customer, very approachable, calm in a way he will give you great option to choose without rushing...

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Routine oil change and tire rotation and safety inspection etc. Good communication and explanation of findings. They were ready for me when I arrived at prescheduled time and completed the job in a timely manner.

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First service in new Outback went very smoothly and was handled very professionally. I appreciate the friendly staff

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fast quality service

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I replaced all 4 tires on my vehicle. The price was good and the work is always exceptional My car is 10 yrs old and they keep it running perfectly.

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The staff in the service department are amazing. They explain everything in layman’s terms so you understand what is going on with your vehicle. They are all very knowledgeable, so you feel confident leaving your vehicle with them. They also seem genuinely happy to see you when you arrive, and in...

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The staff in the service department are amazing. They explain everything in layman’s terms so you understand what is going on with your vehicle. They are all very knowledgeable, so you feel confident leaving your vehicle with them. They also seem genuinely happy to see you when you arrive, and in...

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Went in for a morning appointment to service my vehicle, the staff took care of me very quickly and I was able to carry on with my day within the hour.

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Service at Brilliance Subaru was a pleasure. I was in a very comfortable surrounding with refreshments available. The people (Derek and Titi Lopez) were very knowledgeable and friendly.

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I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to...

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I had a great experience at Brilliance Subaru. Phill our salesman, made us feel like friends and family. The process was quick, easy, and no pressure. I’d highly recommend anyone looking for an honest car dealer to work with them. Thank you!

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Very pleasant staff and very thorough service check. A very good experience from start to finish

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Very pleasant staff and very thorough service check. A very good experience from start to finish

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Always greeted kindly and time taken to review service thoroughly before and after.

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I was greeted promptly, informed of the services to be performed and quoted a time of 45 minutes. The work was done in 30 minutes and the service writer went over all the things checked.

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They are always thorough. Everything is done right, I am quoted an accurate cost immediately and I can get my car serviced even if I didn't have an appointment

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They are always thorough. Everything is done right, I am quoted an accurate cost immediately and I can get my car serviced even if I didn't have an appointment

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Very exceptional service.. Emails kept me informed as to how the service was proceeding. Great business to deal with.

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Very exceptional service.. Emails kept me informed as to how the service was proceeding. Great business to deal with.

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I am very happy that I bought this car at Brilliance Subaru because this dealer has excellent service for their customers. I recommend this dealership for new customers because the salesman are very professionals ,nice and they have a lot of patients for new buyers.

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I was very satisfied with the service I received on Saturday 4/19/25 to my Subaru Forester. My advisor, Adam Manella explained everything, I understood the work to be done and the cost. He provided a loaner to me at no charge so I didn't have to wait at the shop. Helped me get all my errands...

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Clean, friendly, outstanding service. Employees are nice and answered all my questions about my car

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Clean, friendly, outstanding service. Employees are nice and answered all my questions about my car

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Richard is very easy to talk to. Didn’t felt hassled while dealing with him. Easy peasy transaction. 5 star.

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Derek was exceptional at communicating what services I needed and how much it cost. He took time to answer my questions in a way that helped me understand what needed to be done urgently and what could wait. I have an older Forester and want to hang on to it as long as I can because it is a...

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Derek was exceptional at communicating what services I needed and how much it cost. He took time to answer my questions in a way that helped me understand what needed to be done urgently and what could wait. I have an older Forester and want to hang on to it as long as I can because it is a...

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Thr Dealership is the best i have visited fast , they communicate , friendly, clean plenty of good coffee i can't think of any way to improve it.

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Thr Dealership is the best i have visited fast , they communicate , friendly, clean plenty of good coffee i can't think of any way to improve it.

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Very good service as always. Kept me posted through the entire process.

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The service writer was excellent. She kept me informed and summarized my vehicles service in a clear and concise manner. Her friendly and professional approach was great. Everyone else I encountered while waiting were genuinely friendly as well.

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The service writer was excellent. She kept me informed and summarized my vehicles service in a clear and concise manner. Her friendly and professional approach was great. Everyone else I encountered while waiting were genuinely friendly as well.

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I've had two fairly straightforward service visits that were both executed flawlessly. The Service Desk reps were both knowledgeable, friendly, and consultative. I moved out this way a year ago and needed a service center. I am very happy with my experience at Brilliance thus far and plan to...

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I've had two fairly straightforward service visits that were both executed flawlessly. The Service Desk reps were both knowledgeable, friendly, and consultative. I moved out this way a year ago and needed a service center. I am very happy with my experience at Brilliance thus far and plan to...

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Always friendly and professional. I called and they were able to schedule me the same day.

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Always friendly and professional. I called and they were able to schedule me the same day.

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When I brought my car in for a small windshield fix, I was treated as though they’d known me for years, when in fact this was the first time I had been in the Service bay.

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Process was pretty straightforward. The sales rep was very heplful.

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From the intake process with Adam, the text updates feature and the final wrap up everything was great. Adam explained everything, gave me a heads up on some pre-paid oil changes that expire later in the year and listened to some other minor issues that needed to be addressed and ensured they were...

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Service Depresentative Rep Kevin always very courteous and professional. Notify me with updates regarding the status of my car.

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Service Depresentative Rep Kevin always very courteous and professional. Notify me with updates regarding the status of my car.

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Pleasant staff, clean and comfortable waiting area, good tasting coffee and PUPPIES! I definitely recommend Brilliance Subaru!

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Pleasant staff, clean and comfortable waiting area, good tasting coffee and PUPPIES! I definitely recommend Brilliance Subaru!

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