Cars.com Review
- May 15, 2022
Left by Jerry
Ed truly was the ideal salesman. He met me as I walked into the dealership asked me what he could help me with and did not try to overpower me. When I purchased the Ascent, he went out of his way to show me all about the vehicle that I needed to know.
Edmunds.com - Service Review
- May 15, 2022
Left by Angela
Service department (Kevin) was great and helpful. Although I noticed the prices went up, I was given a small discount. Thank you.
Edmunds.com - Service Review
- May 15, 2022
Left by Lisa
The service is always great and they are fair and honest cost! Will continue to go to Brillance Subaru.
Google Review
- May 14, 2022
Left by Jessica Burdloff
Love my new car, if you are in the need see Richard and the crew and they will help you out....thank you everyone
Cars.com Review
- May 14, 2022
Left by Bob
I used to do simple maintenance on my dad's trucks, so I know when things are done right I'm in my eighties, so I can't do my own work anymore.
Google Review
- May 12, 2022
Left by Martha Yochum
Cars.com Review
- May 12, 2022
Left by kw
always pleasantly surprised when I feel as though somebody is really listening and wants to deliver the service that should be the norm rather than the exception. Not only meets expectations, but exceeds them.
Cars.com Review
- May 11, 2022
Left by Quick Professional Competent Courteous
I had an oil change and tire rotation. I received a thorough checkup of my Forester’s vitals. It told me everything I needed to know about my vehicle’s health and the visit was worth every penny. The waiting facility was clean and comfortable too. Go there Subaru owners.
Cars.com Review
- May 11, 2022
Left by David Vidas
Service was excellent as always. Service department was professional and helpful. Purchased 2 cars from them and it was a great experience. Professional in every way.
Google Review
- May 11, 2022
Left by Janusz Mroz
Google Review
- May 11, 2022
Left by Jan Trueblood
They were quick, accurate, and polite. Fantastic department!
Google Review
- May 11, 2022
Left by Robert Kaniewski
Chad and Jason made getting my car super easy. Really friendly staff that is truly out there to help you a get the best deal on a car.
Google Review
- May 11, 2022
Left by Meredith Hill
Edmunds.com - Service Review
- May 11, 2022
Left by 2021 Forester Owner
As usual, it was convenient to have the service done, everything needed was taken care of and everything that was done was explained to me. The service staff are friendly, helpful, thorough and efficient.
Google Review
- May 07, 2022
Left by kayski3329
Edmunds.com - Service Review
- May 03, 2022
Left by Ben Taylor
See answers to questions below
Cars.com Review
- May 02, 2022
Left by Himanshu Trivedi
Couldn't be happier for my 2014 Suabaru 2.0 XT. Had CVT Rans service, Tune up, and Differential fluid service. Kevin (service advisor) was Really helpful and very professional. My gas per mile avg went from 20 to 27 within two days. They checked the entire car and gave me to do list. I wouldn't go...
Edmunds.com - Service Review
- May 01, 2022
Left by Annette
Everyone was nice and friendly
Google Review
- May 01, 2022
Left by Karen Oakes
Google Review
- April 30, 2022
Left by MyaKoda PotRoast Duran
I love my 2022 Outback Limited. Then because we are customers there is the fact that they let us use the dog park. Real animal lovers. They host an adoption event monthly. Free dog tags for for customers fur babies. AND if you donate an unopened box of treats or dog food you can get a free tee shirt.
Google Review
- April 30, 2022
Left by Cindy Dean
Cars.com Review
- April 29, 2022
Left by Michele Kruml
Richard and the staff were so professional and worked very well with my schedule. I will definitely lease and refer a friend to this dealership. Thank you.
Google Review
- April 29, 2022
Left by Geoff Ellingwood
Google Review
- April 28, 2022
Left by Jack Erlinger
Great service & also received a loaner car which was very nice.
Cars.com Review
- April 27, 2022
Left by Bob
Dropped in for an oil change and tire rotation. Turnaround in less than an hour. Our service writer thoroughly went over to the inspection and services performed. A-OK
Google Review
- April 27, 2022
Left by Bruce Skurkis
The Sales experience at Brilliance is exceptional. The overall process was low key and low stress.. Unlike many other Dealerships, Brilliance does not layer in surcharges. Much appreciated. Many thanks!
Cars.com Review
- April 26, 2022
Left by Doug
Friendly, polite, explained work to be done, Quick. Exceeded my expectations, so don't feel I need to drone on just to get more than 25 words. Told me to come back in either 6 months or 6000 miles, which ever comes first.
Google Review
- April 26, 2022
Left by Amanda McFadden
Staff is always pleasant and helpful.
Google Review
- April 25, 2022
Left by Janet Ward
Google Review
- April 23, 2022
Left by John Wolfram
Great service and honest. Don’t try to up sale on things you don’t need.
Edmunds.com - Service Review
- April 23, 2022
Left by b4327
all the folks are great at Brilliance Subaru. The service people explain things well & seem to really care. Even the checkout lady was so nice. I recommend this dealer every chance I get with friends & family. The coffee machine was a bit challenging. HA! Seriously, thanks for stellar service.
Google Review
- April 22, 2022
Left by Jill LaFerle
Google Review
- April 19, 2022
Left by Nanette Kastner
A+ experience, start to finish.
Google Review
- April 19, 2022
Left by Tony Fitz
Edmunds.com - Sales Review
- April 19, 2022
Left by Ed
Had a good experience buying the Crosstrek!
Google Review
- April 18, 2022
Left by Elizabeth Redeker
We just recently purchased a new Subaru Outback from Brilliance Subaru in Elgin. Our buying experience has been exceptional. Our salesman Ed Troike was very thorough in explaining all of the details of the vehicle,even coming to our home to complete the the training of how to operate the high tech...
Edmunds.com - Service Review
- April 18, 2022
Left by Outback2020
As always fast service with updates and explanations of service preformed
Google Review
- April 18, 2022
Left by karen konopka
Edmunds.com - Service Review
- April 18, 2022
Left by 2018Forester
Performed 6month service at cost and time as quoted by service advisor. Kept informed of progress. Also replaced wipers as suggested bu service advisor.
Google Review
- April 14, 2022
Left by Brett Ziemba
Google Review
- April 12, 2022
Left by Tina Schulz
Great service. Updated weekly regarding status of new car build. Spent an exceptional amount of time going over car and all of its features. Highly recommend
Google Review
- April 12, 2022
Left by Jenn Rynkiewicz
While we had to drive an hour out to Elgin from Chicago, it was so worth it. This dealership is not pushy and didn't give us the stereotypical salesy approach.Ed Troike could not have been nicer or more down-to-earth. I selected a car from searching inventory on-line and found the one I wanted. I...
Google Review
- April 12, 2022
Left by frank mole
Always professional and thorough
Edmunds.com - Service Review
- April 10, 2022
Left by jeff
Google Review
- April 08, 2022
Left by Steve Rice