DealerRater Review
- July 12, 2026
Left by Cookie
Superb service - They went way beyond and "got 'er done" for us. Well trained service processionals.
Cars.com Review
- July 12, 2026
Left by Cookie
Superb service - They went way beyond and "got 'er done" for us. Well trained service processionals.
Cars.com Review
- July 09, 2026
Left by Kimberly
We acquired our first Subaru this week, and the experience was truly exceptional. Working with Ed and Jeremy from the sales team, as well as Jason in financing, was a pleasure, as they were all highly knowledgeable and made us feel comfortable with the information they provided. We traveled from...
DealerRater Review
- July 04, 2026
Left by Billwauk
Accurate and helpful service. Was able to make a decision on my vehicle thanks to the communication with the service department.
Cars.com Review
- July 04, 2026
Left by Billwauk
Accurate and helpful service. Was able to make a decision on my vehicle thanks to the communication with the service department.
DealerRater Review
- July 02, 2026
Left by kvstorm22
Got my car in right away and finished ahead of time. And kept me informed.
Cars.com Review
- July 02, 2026
Left by kvstorm22
Got my car in right away and finished ahead of time. And kept me informed.
DealerRater Review
- June 26, 2026
Left by R.GEISS
Attentive, thorough, and available to answer questionsl Texting the status of the work order helps
Cars.com Review
- June 26, 2026
Left by R.GEISS
Attentive, thorough, and available to answer questionsl Texting the status of the work order helps
DealerRater Review
- May 17, 2026
Left by kjones262
Service Dept. was friendly and helpful. Price upfront was reasonable and the car was serviced quickly!
Cars.com Review
- May 17, 2026
Left by kjones262
Service Dept. was friendly and helpful. Price upfront was reasonable and the car was serviced quickly!
DealerRater Review
- May 01, 2026
Left by Lisa
It was very welcoming and clean, great people especially Jay our sales person was very patient with my husband
Cars.com Review
- May 01, 2026
Left by Lisa
It was very welcoming and clean, great people especially Jay our sales person was very patient with my husband
DealerRater Review
- April 14, 2026
Left by Andy
Since I purchased my 2024 Crosstrek Sport, every employee that I have dealt with, sales, financing and service have been outstanding. Brilliance Subaru has their level of service basically in their name......it is...Brilliant!!
Cars.com Review
- April 14, 2026
Left by Andy
Since I purchased my 2024 Crosstrek Sport, every employee that I have dealt with, sales, financing and service have been outstanding. Brilliance Subaru has their level of service basically in their name......it is...Brilliant!!
Cars.com Review
- April 09, 2026
Left by Per E Meling
First time purchasing a Subaru and the experience at Brilliance Subaru was great. Ed and Dan were absolutely great to work with, answering any questions/concerns we had with knowledge and professionalism. As a whole, everyone at the dealership was exceptional, making us feel welcome without adding...
DealerRater Review
- April 09, 2026
Left by TurkletntazPatty
The appointment was on time. Very happy with the work. Professional. Very polite. And happy with the service.
Cars.com Review
- April 09, 2026
Left by TurkletntazPatty
The appointment was on time. Very happy with the work. Professional. Very polite. And happy with the service.
DealerRater Review
- March 27, 2026
Left by msavio0057
We are extremely happy with our purchase. The dealership has a really nice group of people working there. This is our first Subaru and we think it was a good value.👍🏻
Cars.com Review
- March 27, 2026
Left by msavio0057
We are extremely happy with our purchase. The dealership has a really nice group of people working there. This is our first Subaru and we think it was a good value.👍🏻
DealerRater Review
- March 19, 2026
Left by bmunini16
Excellent service all around from financing-Jeff to our sales person-Ed! You are blessed to have such Amazing team members and Ed was so kind and caring and so supportive and helpful! He stayed late to show us the features of our new car and followed up to make sure we were completely happy and we...
Cars.com Review
- March 19, 2026
Left by bmunini16
Excellent service all around from financing-Jeff to our sales person-Ed! You are blessed to have such Amazing team members and Ed was so kind and caring and so supportive and helpful! He stayed late to show us the features of our new car and followed up to make sure we were completely happy and we...
Edmunds.com - Service Review
- March 18, 2026
Left by Sharon Lynch
Everyone I had contact with were pleasant and helpful including the finance guy who went above and beyond to verify my extended warranty coverage.
DealerRater Review
- March 09, 2026
Left by alittlegolf
Completed work and notified me of need work. Work completed in a reasonable amount of time at a competitive price.
Cars.com Review
- March 09, 2026
Left by alittlegolf
Completed work and notified me of need work. Work completed in a reasonable amount of time at a competitive price.
Edmunds.com - Sales Review
- March 06, 2026
Left by Sherri
Great experience! Team answered all my questions. Negotiation was swift and getting through final buying process, paperwork went fast. Friendly and trustworthy sales team.
DealerRater Review
- March 05, 2026
Left by Mtrester27
Experience was great. The salesman was not overly insistent like other dealerships that I have been to. I would definitely return to Brilliance Subaru in the future.
Cars.com Review
- March 05, 2026
Left by Mtrester27
Experience was great. The salesman was not overly insistent like other dealerships that I have been to. I would definitely return to Brilliance Subaru in the future.
DealerRater Review
- March 01, 2026
Left by TwoHappyPeople
As a well-prepared buyer, I did all of my prior research before setting foot in the showroom. My guard is always up when it comes to sales of any kind. After seeing several other dealerships, I could finally let my guard down after discovering the people at Brilliance Subaru. They are experienced in...
Cars.com Review
- March 01, 2026
Left by TwoHappyPeople
As a well-prepared buyer, I did all of my prior research before setting foot in the showroom. My guard is always up when it comes to sales of any kind. After seeing several other dealerships, I could finally let my guard down after discovering the people at Brilliance Subaru. They are experienced in...
Edmunds.com - Service Review
- February 23, 2026
Left by Jh
I always have a great experience here. Everyone is attentive. I don’t ever feel like there’s any surprises. I appreciate it really value of the fact that I never feel pressured into anything. I don’t feel like I’m always being sold something.
DealerRater Review
- February 06, 2026
Left by slickcreativity
Excellent experience as always, working with Derek and adam is always a pleasure. I won’t take my car anywhere else.
Cars.com Review
- February 06, 2026
Left by slickcreativity
Excellent experience as always, working with Derek and adam is always a pleasure. I won’t take my car anywhere else.
DealerRater Review
- January 31, 2026
Left by llrrlr
See vice rep resen tative cour teous prof fes sion al efficient know ledge able
Cars.com Review
- January 31, 2026
Left by llrrlr
See vice rep resen tative cour teous prof fes sion al efficient know ledge able
DealerRater Review
- January 29, 2026
Left by simple7008
Service was on time and well done.lower priced would earn 5 stars. Service writer Kim was exceptional.
Cars.com Review
- January 29, 2026
Left by simple7008
Service was on time and well done.lower priced would earn 5 stars. Service writer Kim was exceptional.
DealerRater Review
- January 25, 2026
Left by Rvricc
Pleasant place to get my car serviced. Brilliance Subaru is comfortable and the employees are pleasant and competent. I’ve been going to Brilliance Subaru for over 10 years. The quality of their work is exceptional! They’re quite thorough and get the job done right. Brilliance Subaru is the only...
Cars.com Review
- January 25, 2026
Left by Rvricc
Pleasant place to get my car serviced. Brilliance Subaru is comfortable and the employees are pleasant and competent. I’ve been going to Brilliance Subaru for over 10 years. The quality of their work is exceptional! They’re quite thorough and get the job done right. Brilliance Subaru is the only...
DealerRater Review
- January 24, 2026
Left by Bob
Good advice. Careful understanding of what I was looking for. Friendly and courteous. I recommend this dealership to all.
Cars.com Review
- January 24, 2026
Left by Bob
Good advice. Careful understanding of what I was looking for. Friendly and courteous. I recommend this dealership to all.
Edmunds.com - Service Review
- January 13, 2026
Left by Craig miller
I love this dealership, professional, friendly, dog friendly. I will tell anyone wanting a Subaru without any hesitation or reservation
DealerRater Review
- January 04, 2026
Left by aquaticstudent
For a friendly, honest and affordable car buying experience there is no better place than Brilliance Subaru.
Cars.com Review
- January 04, 2026
Left by aquaticstudent
For a friendly, honest and affordable car buying experience there is no better place than Brilliance Subaru.
DealerRater Review
- December 22, 2025
Left by ttanzalone
We had a really great experience at Brilliant Subaru of Elgin. Our salesperson, Jack G., was very attentive and had excellent product knowledge. He listened to what we were looking for, addressed our needs, answered all of our questions, and followed up without being pushy. Dan P. in finance was...