Cyndy was amazing with helping my husband and I find the perfect SUV. She has excellent customer service skills and really goes the extra mile for you. It was by far the most pleasant car buying experience we have ever had and I absolutely love my GLC 300. If you are going to be going into...

Response from the owner Replied: We're happy to hear you had such an excellent experience with us! Thank you for the great review!

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Response from the owner Replied: Thank you for your 5-Star rating!

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Abel was fantastic to work with on our recent purchase of a Mercedes GLE 350. Abel was friendly, professional and straight to business and my wife is thrilled with her new car.

Response from the owner Replied: We really appreciate you taking the time to leave us feedback on your visit!

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Response from the owner Replied: Thank you for the 5-Star rating!

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George was very helpful and courteous. Great follow up and not pushy. Everyone was pleasant and easy to work with. I feel I got a great car at a fair price. Excellent service overall. Thank you.

Response from the owner Replied: We are happy we could make your experience a positive one! Let us know what we can do for you in the future.

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John McDonald was amazing. He helped us locate a sprinter van in 2018 when none were available in Oregon that met our specifications. He spent the time and energy helping us knowing that we would be buying our van from a dealer in another state. We are so grateful for John's knowledge and expertise....

Response from the owner Replied: We are glad we could help. Safe Travels!

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Response from the owner Replied: Thank you for the 5-Star rating!

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Top notch service as expected from Mercedes Benz, without attitude attributed to auto purchases

Response from the owner Replied: Serena thank you for the positive review!

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Everyone is friendly and made my purchase as smooth as possible.

Response from the owner Replied: Cory we're happy we could provide that smooth purchase experience for you. Have a superb day!

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Response from the owner Replied: Jer thank you for the star rating!

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I had a great experience overall with the dealership. I purchased a car from them out of state and they were patient and accommodating. They even drove to my Hotel close to an hour away to pick me up. When I arrived the car had been put aside as I asked and didnt have any extra mileage out on it. It...

Response from the owner Replied: Thank you for sharing your positive experience! We value our customers and we look forward to seeing you on your next visit. Take care!

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George was very helpful and courteous. Great follow up and not pushy. Everyone was pleasant and easy to work with. I feel I got a great car at a fair price. Excellent service overall. Thank you.

Response from the owner Replied: We are happy we could make your experience a positive one! Let us know what we can do for you in the future.

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Very friendly parts salesman, and very helpful.

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They made good on their promise to replace the headlight on my car today! Great coffee too.

Response from the owner Replied: Thank you Bonnie!

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If you own a Mercedes, always go here! There staff is wonderful and make sure you're taken care of in every capacity.

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Purchasing my used 300 was my first good experience but having Gayle and Krause come to my home to set up my car garage door opener was icing on the cake. Great service from a great dealerships.

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Buying a car has always been something I dread: pushy sales staff, hidden charges, sneaky tactics.... All of that changed the moment I went into Mercedes-Benz of Salem. It was by far the most pleasant and even enjoyable car buying experience I have ever had. Ingrid is an OUTSTANDING sales person!...

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Buying a car has always been something I dread: pushy sales staff, hidden charges, sneaky tactics.... All of that changed the moment I went into Mercedes-Benz of Salem. It was by far the most pleasant and even enjoyable car buying experience I have ever had. Ingrid is an OUTSTANDING sales person!...

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Excellent customer service both in the sales department and service department. We traded in our Acura for a Mercedes and were given a lot of detail about the Mercedes with no high-pressure sales tactics. Any time we've had our vehicle serviced here, we've been provided a high end loner vehicle and...

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I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with...

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Goerge helped us buy a car. He is very nice and honest.

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I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with...

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I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with...

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I have just come from an appointment for my first "Service A" for my Sprinter RV. Both Mike Schmidt and Mike Leblanc were a pleasure to work with - They ensured I knew exactly what the scope of service was, and called me back (twice!) when there were other recommendations based on work under the...

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You pay the price.

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Response from the owner Replied: Thank you Sally!

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I recently took my car to have the transmission serviced at Mercedes-Benz of Salem and I could not be more impressed. When I called around for prices, Mercedes was by far the cheapest as surprising as that might be. I am younger and don't own a super fancy car, yet when I walked in I was treated...

Response from the owner Replied: Thank you Isaiah, young or not, you are always welcome here at Mercedes-Benz of Salem!

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They are very accommodating and take care of customers personally.

Response from the owner Replied: Thank you for the 5 Stars Joel!

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They are very helpful and regularly keep in touch to help with everything customer needs. Mike Gayle and Bernardo at this showroom are very friendly people who made my Buying process easier for a new acura rdx 2019.

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Ingrid Wik was fantastic. The CLS I purchased is more than I couldve dreamed itd be. Thank you all for letting me in to the family.

Response from the owner Replied: Thank you for choosing Mercedes-Benz of Salem Andrew!

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Very helpful

Response from the owner Replied: Thank you Lila!

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I have two Mercedes products, a Sprinter Van built out as a "class B" (van conversion) RV and a Metris passenger van, purchased from this dealer. My most recent experience was with my Sprinter van (a 2010 model) that had troubles with "glow plugs" (a device in the engine that pre-heats the cylinders...

Response from the owner Replied: Thanks for taking the time to write this wonderful review Pete!

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Response from the owner Replied: Thank you for the 5 Stars Joel!

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The staff was very friendly and genuinely seem to want to make us happy. There was no gimmicks or back and forth with pricing. Overall great experience.

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What can I say about Michael and Gayle other than theyre the best. I was rescued by Michael yesterday. I was only calling to make an appointment to return my Mercedes because the lease had ended. I was sad to see my car go but I had resigned myself to the fact I just couldnt afford another one. See,...

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What can I say about Michael and Gayle other than they're the best. I was rescued by Michael yesterday. I was only calling to make an appointment to return my Mercedes because the lease had ended. I was sad to see my car go but I had resigned myself to the fact I just couldn't afford another one....

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Outstanding service !!! From the beginning to the end the experience was extremely great. Mr. Donofrio helped us choose the car and kept us aware of it's progress. Once it arrive, Mr. Laetsch met us to explain the operation of the car. He was excellent , and very accommodating. And he explained...

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After less than an hour a super helpful salesman named Brian called me back and went through herculean efforts to make my experience better. I'm giving this company a second chance .

Response from the owner Replied: Thank you Erik!

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Quick, honest service on our Sprinter. Staff is friendly and thoroughly explains all work that was done. Comfortable waiting room.

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Fast oil sevice

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Great friendly service and just a great place to be when it has to do with the benzo

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Went there with 1000 dollars got my Acura that I wanted since 2004. And have 560 Dollar payments. Got hit my a big black truck and they recommended I take it to Ford for repairs. Now the rear of my car looks like the day I walked out and got in it the first time. I will always remember the first...

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Klause showed my wife all the cool things about her new E300, what she liked the most was his knowledge about all the safety features.

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Thank you Klaus, you were awesome helping me figure out my very first Mercedes!

Response from the owner Replied: Thank you Angela, enjoy your new E Class!

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I get my C300 serviced here and they are great.

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I got a very good price. Great service,friendly staff. Steve is a nice sales.When I decided to buy an A45, still will be chosen.

Response from the owner Replied: Thank you Wei Guo, we will be here for your next Mercedes-Benz!

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Courteous and professional.

Response from the owner Replied: Thank you Layne!

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Car buying made easy! The friendly, informative and professional staff couldnt have made the process any easier! My time is valuable and I appreciated their expertise and diligence on getting me in the car I wanted. The hassle free experience was very welcoming. Lisa could not have been more...

Response from the owner Replied: Thank you John!

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Courteous and professional.

Response from the owner Replied: Thank you Layne!

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