Google Review
- June 14, 2019
Google Review
- June 07, 2019
Always helpful happy staff.
Google Review
- June 06, 2019
Mantainace was helpful and courteous answered all questions
Response from the owner Replied: Thank you for working with us!
Google Review
- May 17, 2019
If you want a good rig come by Mercedes
Response from the owner Replied: Thank you Alex!
Google Review
- May 16, 2019
I will never go there again. They insulted me for the last time.
Response from the owner Replied: Larry we'd love to hear you on your frustrations. Shoot me at email as soon as you can. matthew@skylineforddirect.com
Google Review
- May 15, 2019
Great dealership that always has a really nice group of people working. I've been there for service and to just grab a part from the parts department and every time I've been there it's been a good experience.
Response from the owner Replied: Thank you for your kind words Pat!
Google Review
- April 29, 2019
Amazing experience buying a car. Helped me through everything and gave a deal I wouldnt have gotten anywhere else. Would highly recommend them to everyone who wants to buy a car of there dream.
Response from the owner Replied: We're happy to hear it Jay! Glad we could provide that experience for you. Thank you for your business.
Google Review
- April 20, 2019
The service department is awesome
Response from the owner Replied: We think you're awesome as well! Thank you for the 5-stars.
Google Review
- April 19, 2019
The service department is awesome
Response from the owner Replied: We think you're awesome as well! Thank you for the 5-stars.
Google Review
- April 19, 2019
Just purchased a Range Rover Sport HSE Dynamic from you. At one point I was ready to walk away from the deal because I thought the car was overpriced. But Cyndy wasn't taking no for an answer and provided me with the documentation I needed to convince me that the car was actually being offered at a...
Response from the owner Replied: We're grateful for your review and your business! Our staff works hard to go the extra-mile for our valued guests.
Google Review
- April 18, 2019
The service department is awesome
Response from the owner Replied: We think you're awesome as well! Thank you for the 5-stars.
Google Review
- April 16, 2019
The service department is awesome
Google Review
- April 16, 2019
The service department is awesome
Response from the owner Replied: We think you're awesome as well! Thank you for the 5-stars.
Yelp Review
- April 04, 2019
I can not speak highly enough about my experience at Mercedes-Benz of Salem. From the very first day I started looking for a new car, I never felt pressured by them in any way which I appreciate so much. Abel Cardona is who I worked with and he was so helpful, educated and professional throughout...
Google Review
- March 31, 2019
Response from the owner Replied: Thank you for the 5-star rating!
Google Review
- March 28, 2019
Response from the owner Replied: Catina we'd love to hear your thoughts on how we can improve. We're sorry to hear you didn't have that 5-Star experience. Shoot me an email, I'd love to hear from you: matthew@skylineforddirect.com
Cars.com Review
- March 26, 2019
George kirschner was great to work with! Will recommend him to friends and family. Found the car I wanted and made the buying process seamless. Thanks again
Dealer response from DealerRater Replied: Evan thank you for the great review! We hope to work with you again the next time around.
Cars.com Review
- March 21, 2019
It was fun experience, knowledgeable, easy and professional! Makes buying easy, it was in all a great experience , I enjoyed how they made you feel comfortable.
Dealer response from DealerRater Replied: Debra we are happy to have provided that easy and fun experience. Thank you for taking the time to leave a review!
Google Review
- March 13, 2019
Cyndy was amazing with helping my husband and I find the perfect SUV. She has excellent customer service skills and really goes the extra mile for you. It was by far the most pleasant car buying experience we have ever had and I absolutely love my GLC 300. If you are going to be going into...
Response from the owner Replied: We're happy to hear you had such an excellent experience with us! Thank you for the great review!
Google Review
- March 11, 2019
Response from the owner Replied: Thank you for your 5-Star rating!
Google Review
- March 04, 2019
Abel was fantastic to work with on our recent purchase of a Mercedes GLE 350. Abel was friendly, professional and straight to business and my wife is thrilled with her new car.
Response from the owner Replied: We really appreciate you taking the time to leave us feedback on your visit!
Google Review
- February 28, 2019
Top notch service as expected from Mercedes Benz, without attitude attributed to auto purchases
Response from the owner Replied: Serena thank you for the positive review!
Google Review
- February 28, 2019
Everyone is friendly and made my purchase as smooth as possible.
Response from the owner Replied: Cory we're happy we could provide that smooth purchase experience for you. Have a superb day!
Google Review
- February 20, 2019
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- February 20, 2019
George was very helpful and courteous. Great follow up and not pushy. Everyone was pleasant and easy to work with. I feel I got a great car at a fair price. Excellent service overall. Thank you.
Response from the owner Replied: We are happy we could make your experience a positive one! Let us know what we can do for you in the future.
Google Review
- February 15, 2019
John McDonald was amazing. He helped us locate a sprinter van in 2018 when none were available in Oregon that met our specifications. He spent the time and energy helping us knowing that we would be buying our van from a dealer in another state. We are so grateful for John's knowledge and expertise....
Response from the owner Replied: We are glad we could help. Safe Travels!
Google Review
- February 10, 2019
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- February 02, 2019
Top notch service as expected from Mercedes Benz, without attitude attributed to auto purchases
Response from the owner Replied: Serena thank you for the positive review!
Google Review
- February 01, 2019
Everyone is friendly and made my purchase as smooth as possible.
Response from the owner Replied: Cory we're happy we could provide that smooth purchase experience for you. Have a superb day!
Google Review
- February 01, 2019
Response from the owner Replied: Jer thank you for the star rating!
Google Review
- January 30, 2019
Google Review
- January 30, 2019
Very friendly parts salesman, and very helpful.
Google Review
- January 30, 2019
I had a great experience overall with the dealership. I purchased a car from them out of state and they were patient and accommodating. They even drove to my Hotel close to an hour away to pick me up. When I arrived the car had been put aside as I asked and didnt have any extra mileage out on it. It...
Response from the owner Replied: Thank you for sharing your positive experience! We value our customers and we look forward to seeing you on your next visit. Take care!
Google Review
- January 23, 2019
George was very helpful and courteous. Great follow up and not pushy. Everyone was pleasant and easy to work with. I feel I got a great car at a fair price. Excellent service overall. Thank you.
Response from the owner Replied: We are happy we could make your experience a positive one! Let us know what we can do for you in the future.
Google Review
- January 04, 2019
Very friendly parts salesman, and very helpful.
Google Review
- January 03, 2019
Google Review
- January 03, 2019
They made good on their promise to replace the headlight on my car today! Great coffee too.
Response from the owner Replied: Thank you Bonnie!
Google Review
- January 02, 2019
Google Review
- December 30, 2018
If you own a Mercedes, always go here! There staff is wonderful and make sure you're taken care of in every capacity.
Google Review
- December 30, 2018
Purchasing my used 300 was my first good experience but having Gayle and Krause come to my home to set up my car garage door opener was icing on the cake. Great service from a great dealerships.
Google Review
- December 28, 2018
Google Review
- December 27, 2018
Google Review
- December 26, 2018
If you own a Mercedes, always go here! There staff is wonderful and make sure you're taken care of in every capacity.
Google Review
- December 21, 2018
Google Review
- December 12, 2018
Purchasing my used 300 was my first good experience but having Gayle and Krause come to my home to set up my car garage door opener was icing on the cake. Great service from a great dealerships.
Google Review
- December 01, 2018
Buying a car has always been something I dread: pushy sales staff, hidden charges, sneaky tactics.... All of that changed the moment I went into Mercedes-Benz of Salem. It was by far the most pleasant and even enjoyable car buying experience I have ever had. Ingrid is an OUTSTANDING sales person!...
Yelp Review
- December 01, 2018
Buying a car has always been something I dread: pushy sales staff, hidden charges, sneaky tactics.... All of that changed the moment I went into Mercedes-Benz of Salem. It was by far the most pleasant and even enjoyable car buying experience I have ever had. Ingrid is an OUTSTANDING sales person!...
Google Review
- November 30, 2018
Excellent customer service both in the sales department and service department. We traded in our Acura for a Mercedes and were given a lot of detail about the Mercedes with no high-pressure sales tactics. Any time we've had our vehicle serviced here, we've been provided a high end loner vehicle and...
Google Review
- November 28, 2018
Excellent customer service both in the sales department and service department. We traded in our Acura for a Mercedes and were given a lot of detail about the Mercedes with no high-pressure sales tactics. Any time we've had our vehicle serviced here, we've been provided a high end loner vehicle and...
Google Review
- November 22, 2018
Google Review
- November 14, 2018
I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with...
Google Review
- November 13, 2018
Google Review
- November 10, 2018
Goerge helped us buy a car. He is very nice and honest.
Google Review
- November 03, 2018
Google Review
- October 30, 2018
I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with...
Google Review
- October 30, 2018
I have just come from an appointment for my first "Service A" for my Sprinter RV. Both Mike Schmidt and Mike Leblanc were a pleasure to work with - They ensured I knew exactly what the scope of service was, and called me back (twice!) when there were other recommendations based on work under the...
Google Review
- October 21, 2018
Google Review
- October 21, 2018
I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with...
Yelp Review
- October 20, 2018
I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with...
Google Review
- October 14, 2018
I have just come from an appointment for my first "Service A" for my Sprinter RV. Both Mike Schmidt and Mike Leblanc were a pleasure to work with - They ensured I knew exactly what the scope of service was, and called me back (twice!) when there were other recommendations based on work under the...
Google Review
- October 10, 2018
You pay the price.
Google Review
- October 10, 2018
Response from the owner Replied: Thank you Sally!
Google Review
- September 30, 2018
Google Review
- September 26, 2018
I recently took my car to have the transmission serviced at Mercedes-Benz of Salem and I could not be more impressed. When I called around for prices, Mercedes was by far the cheapest as surprising as that might be. I am younger and don't own a super fancy car, yet when I walked in I was treated...
Response from the owner Replied: Thank you Isaiah, young or not, you are always welcome here at Mercedes-Benz of Salem!
Google Review
- September 24, 2018
They are very accommodating and take care of customers personally.
Response from the owner Replied: Thank you for the 5 Stars Joel!
Google Review
- September 23, 2018
Google Review
- September 14, 2018
Google Review
- September 08, 2018
Cars.com Review
- September 08, 2018
They are very helpful and regularly keep in touch to help with everything customer needs. Mike Gayle and Bernardo at this showroom are very friendly people who made my Buying process easier for a new acura rdx 2019.
Google Review
- September 07, 2018
Google Review
- August 31, 2018
Google Review
- August 30, 2018
Google Review
- August 25, 2018
Ingrid Wik was fantastic. The CLS I purchased is more than I couldve dreamed itd be. Thank you all for letting me in to the family.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Salem Andrew!
Google Review
- August 11, 2018
Very helpful
Response from the owner Replied: Thank you Lila!
Google Review
- August 10, 2018
Google Review
- August 08, 2018
I have two Mercedes products, a Sprinter Van built out as a "class B" (van conversion) RV and a Metris passenger van, purchased from this dealer. My most recent experience was with my Sprinter van (a 2010 model) that had troubles with "glow plugs" (a device in the engine that pre-heats the cylinders...
Response from the owner Replied: Thanks for taking the time to write this wonderful review Pete!
Google Review
- August 06, 2018
Response from the owner Replied: Thank you for the 5 Stars Joel!
Cars.com Review
- July 28, 2018
The staff was very friendly and genuinely seem to want to make us happy. There was no gimmicks or back and forth with pricing. Overall great experience.
Google Review
- July 27, 2018
What can I say about Michael and Gayle other than theyre the best. I was rescued by Michael yesterday. I was only calling to make an appointment to return my Mercedes because the lease had ended. I was sad to see my car go but I had resigned myself to the fact I just couldnt afford another one. See,...
Yelp Review
- July 27, 2018
What can I say about Michael and Gayle other than they're the best. I was rescued by Michael yesterday. I was only calling to make an appointment to return my Mercedes because the lease had ended. I was sad to see my car go but I had resigned myself to the fact I just couldn't afford another one....
Google Review
- June 30, 2018
After less than an hour a super helpful salesman named Brian called me back and went through herculean efforts to make my experience better. I'm giving this company a second chance .
Response from the owner Replied: Thank you Erik!