Review on Google+
Review on Google+
Review on Google+
Google+ Review
- January 03, 2019
They made good on their promise to replace the headlight on my car today! Great coffee too.
Response from the owner Replied: Thank you Bonnie!
Review on Google+
Review on Google+
Review on Google+
Review on Google+
Google+ Review
- December 26, 2018
If you own a Mercedes, always go here! There staff is wonderful and make sure you're taken care of in every capacity.
Review on Google+
Review on Google+
Google+ Review
- December 12, 2018
Purchasing my used 300 was my first good experience but having Gayle and Krause come to my home to set up my car garage door opener was icing on the cake. Great service from a great dealerships.
Review on Google+
Google+ Review
- December 01, 2018
Buying a car has always been something I dread: pushy sales staff, hidden charges, sneaky tactics.... All of that changed the moment I went into Mercedes-Benz of Salem. It was by far the most pleasant and even enjoyable car buying experience I have ever had. Ingrid is an OUTSTANDING sales person!...
Review on Yelp
Yelp Review
- December 01, 2018
Buying a car has always been something I dread: pushy sales staff, hidden charges, sneaky tactics.... All of that changed the moment I went into Mercedes-Benz of Salem. It was by far the most pleasant and even enjoyable car buying experience I have ever had. Ingrid is an OUTSTANDING sales person!...
Review on Google+
Google+ Review
- November 28, 2018
Excellent customer service both in the sales department and service department. We traded in our Acura for a Mercedes and were given a lot of detail about the Mercedes with no high-pressure sales tactics. Any time we've had our vehicle serviced here, we've been provided a high end loner vehicle and...
Review on Google+
Review on Google+
Review on Google+
Google+ Review
- November 10, 2018
Goerge helped us buy a car. He is very nice and honest.
Review on Google+
Review on Google+
Google+ Review
- October 21, 2018
I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with...
Review on Yelp
Yelp Review
- October 20, 2018
I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with...
Review on Google+
Google+ Review
- October 14, 2018
I have just come from an appointment for my first "Service A" for my Sprinter RV. Both Mike Schmidt and Mike Leblanc were a pleasure to work with - They ensured I knew exactly what the scope of service was, and called me back (twice!) when there were other recommendations based on work under the...
Review on Google+
Review on Google+
Review on Google+
Review on Google+
Google+ Review
- September 26, 2018
I recently took my car to have the transmission serviced at Mercedes-Benz of Salem and I could not be more impressed. When I called around for prices, Mercedes was by far the cheapest as surprising as that might be. I am younger and don't own a super fancy car, yet when I walked in I was treated...
Response from the owner Replied: Thank you Isaiah, young or not, you are always welcome here at Mercedes-Benz of Salem!
Review on Google+
Google+ Review
- September 24, 2018
They are very accommodating and take care of customers personally.
Response from the owner Replied: Thank you for the 5 Stars Joel!
Review on Google+
Review on Google+
Review on Google+
Review on Cars.com
Cars.com Review
- September 08, 2018
They are very helpful and regularly keep in touch to help with everything customer needs. Mike Gayle and Bernardo at this showroom are very friendly people who made my Buying process easier for a new acura rdx 2019.
Review on Google+
Review on Google+
Review on Google+
Google+ Review
- August 25, 2018
Ingrid Wik was fantastic. The CLS I purchased is more than I couldve dreamed itd be. Thank you all for letting me in to the family.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Salem Andrew!
Review on Google+
Google+ Review
- August 11, 2018
Review on Google+
Review on Google+
Google+ Review
- August 08, 2018
I have two Mercedes products, a Sprinter Van built out as a "class B" (van conversion) RV and a Metris passenger van, purchased from this dealer. My most recent experience was with my Sprinter van (a 2010 model) that had troubles with "glow plugs" (a device in the engine that pre-heats the cylinders...
Response from the owner Replied: Thanks for taking the time to write this wonderful review Pete!
Review on Google+
Google+ Review
- August 06, 2018
Response from the owner Replied: Thank you for the 5 Stars Joel!
Review on Cars.com
Cars.com Review
- July 28, 2018
The staff was very friendly and genuinely seem to want to make us happy. There was no gimmicks or back and forth with pricing. Overall great experience.
Review on Google+
Google+ Review
- July 27, 2018
What can I say about Michael and Gayle other than theyre the best. I was rescued by Michael yesterday. I was only calling to make an appointment to return my Mercedes because the lease had ended. I was sad to see my car go but I had resigned myself to the fact I just couldnt afford another one. See,...
Review on Yelp
Yelp Review
- July 27, 2018
What can I say about Michael and Gayle other than they're the best. I was rescued by Michael yesterday. I was only calling to make an appointment to return my Mercedes because the lease had ended. I was sad to see my car go but I had resigned myself to the fact I just couldn't afford another one....
Review on Yelp
Yelp Review
- June 25, 2018
Outstanding service !!! From the beginning to the end the experience was extremely great. Mr. Donofrio helped us choose the car and kept us aware of it's progress. Once it arrive, Mr. Laetsch met us to explain the operation of the car. He was excellent , and very accommodating. And he explained...
Review on Google+
Google+ Review
- June 15, 2018
After less than an hour a super helpful salesman named Brian called me back and went through herculean efforts to make my experience better. I'm giving this company a second chance .
Response from the owner Replied: Thank you Erik!
Review on Google+
Google+ Review
- June 12, 2018
Quick, honest service on our Sprinter. Staff is friendly and thoroughly explains all work that was done. Comfortable waiting room.
Review on Google+
Review on Google+
Review on Google+
Google+ Review
- May 17, 2018
Great friendly service and just a great place to be when it has to do with the benzo
Review on Google+
Google+ Review
- April 27, 2018
Went there with 1000 dollars got my Acura that I wanted since 2004. And have 560 Dollar payments. Got hit my a big black truck and they recommended I take it to Ford for repairs. Now the rear of my car looks like the day I walked out and got in it the first time. I will always remember the first...
Review on Google+
Google+ Review
- April 20, 2018
Klause showed my wife all the cool things about her new E300, what she liked the most was his knowledge about all the safety features.
Review on Google+
Google+ Review
- April 19, 2018
Thank you Klaus, you were awesome helping me figure out my very first Mercedes!
Response from the owner Replied: Thank you Angela, enjoy your new E Class!
Review on Google+
Review on Google+
Google+ Review
- April 16, 2018
I got a very good price. Great service,friendly staff. Steve is a nice sales.When I decided to buy an A45, still will be chosen.
Response from the owner Replied: Thank you Wei Guo, we will be here for your next Mercedes-Benz!
Review on Google+
Google+ Review
- April 07, 2018
Car buying made easy! The friendly, informative and professional staff couldnt have made the process any easier! My time is valuable and I appreciated their expertise and diligence on getting me in the car I wanted. The hassle free experience was very welcoming. Lisa could not have been more...
Response from the owner Replied: Thank you John!
Review on Google+
Google+ Review
- March 27, 2018
Review on Google+
Google+ Review
- March 12, 2018
Review on Google+
Google+ Review
- March 02, 2018
Went there with 1000 dollars got my Acura that I wanted since 2004. And have 560 Dollar payments. Got hit my a big black truck and they recommended I take it to Ford for repairs. Now the rear of my car looks like the day I walked out and got in it the first time. I will always remember the first...
Review on Google+
Google+ Review
- January 24, 2018
Went there with 3000 dollars got my Acura that I wanted since 2004. And have 200 Dollar payments. Got hit my a big black truck and they recommended I take it to Ford for repairs. Now the rear of my car looks like the day I walked out and got in it the first time. I will always remember the first...
Review on Google+
Google+ Review
- January 17, 2018
I really enjoyed purchasing my new Mercedes at Salem Valley Motors. Steve and Mike made my purchase an easy one and they were great to work with.