Eddie was a warm and respectful service advisor who went above and beyond to explain all of the details of my service. Wonderful man!

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Always a great experience. Although I try to purchase all of my Mercedes-Benz vehicles through Keeler, there was a specialty vehicle I had been searching for that I was only able to locate in California. Unfortunately, during transport, the vehicle arrived with some dirt and marks both inside and...

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Problem solved quickly. Service was excellent. Johnathan and Pat Dowd input concerning the situation was exceptional.

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My husband and I just left the dealership very happy!! We were not sure exactly what we wanted and Nick Williams was very very patient and kind to us. He showed us several different vehicles and discussed different financing options. No pressure or hard selling!! If service dept. is as good as the...

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The employees were amazing and extremely helpful to me. Their names are Bill Fitzpatrick and Charlie Testo.

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The service team at Mercedes Benz of Latham is excellent! I have owned many Mercedes vehicles over the years. The service professionals have helped me with minor, routine maintenance issues as well as some more significant issues. No matter what kind of service is being done, each service...

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Service Was So Very Disappointing. This is my 4th MB car & service continues to rapidly decline. Jonathan H was polite, professional, courteous and accommodating. My car was in for the yearly service maintenance including oil change/inspection having only 3100 miles. I expected that some of the...

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Excellent job!! On a Mercedes 250cla 2024, deliver included, Highly recommend!! Thanks everybody from HT!

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I recently purchased a 2026 GLC 300 SUV. I have dealing with Keeler for around 18 years and needless to save I have well satisfied with all of my dealings with them. The last 3 vehicles that we bought were with the excellent help from salesman Dominique Cadet. He has been instrumental as to why we...

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I worked with Chris and the team. I had a smooth and easy process. Communication was seamless. This is my second time buying a car through this dealership. Will be back and highly recommend.

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I give a 5 star for the professionalism of Eddie the Service Advisor and staff that l have had contact with at Keeler. However a new GLA 2025 with the same issues + some within a year of purchase; having to return 3 times within months is very discouraging on a $56,000 vehicle, but knowing that the...

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We have 3 Keeler vehicles in our family, one BMW and two Mercedes. We had two annual maintenance appointments within two weeks of each other and both times, service rep Matt Pagani provided amazing service. Going in for an appointment can be unnerving when you face the unknown of what work will be...

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Absolutely horrible. My 4 month old cat became not drivable due to a known issue with the car. No one alerted me that I might have an issue and when my car became disabled they treated me like I called in for an oil change. They said it was fixed yet driving off the lot I had another issue. The...

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Excellent service. .Fast and reliable. Will recommend to friends and family. Keep it up. Thx

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Bought 2 Mercedes last year and can only say good things about everyone I came in contact with. Maybe these people with bad reviews had legitimate issues or maybe they are competing dealerships just badmouthing, don't know, BUT I can only say it was a good experience buying cars from them. I also...

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First time using this dealer for service after moving to the Berkshire’s. Used previous dealer for service for over 20 years with 4 different Benz vehicles. Latham is a very professional dealership and is terrific with communicating service status and recommendations.

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Wonderful dealership!! You walk in there someone is always ready to assist your needs. I highly recommend this dealership if you want an easy buying experience and want to be treated like family with open arms!

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