I give a 5 star for the professionalism of Eddie the Service Advisor and staff that l have had contact with at Keeler. However a new GLA 2025 with the same issues + some within a year of purchase; having to return 3 times within months is very discouraging on a $56,000 vehicle, but knowing that the...

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We have 3 Keeler vehicles in our family, one BMW and two Mercedes. We had two annual maintenance appointments within two weeks of each other and both times, service rep Matt Pagani provided amazing service. Going in for an appointment can be unnerving when you face the unknown of what work will be...

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Absolutely horrible. My 4 month old cat became not drivable due to a known issue with the car. No one alerted me that I might have an issue and when my car became disabled they treated me like I called in for an oil change. They said it was fixed yet driving off the lot I had another issue. The...

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Excellent service. .Fast and reliable. Will recommend to friends and family. Keep it up. Thx

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Bought 2 Mercedes last year and can only say good things about everyone I came in contact with. Maybe these people with bad reviews had legitimate issues or maybe they are competing dealerships just badmouthing, don't know, BUT I can only say it was a good experience buying cars from them. I also...

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First time using this dealer for service after moving to the Berkshire’s. Used previous dealer for service for over 20 years with 4 different Benz vehicles. Latham is a very professional dealership and is terrific with communicating service status and recommendations.

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Wonderful dealership!! You walk in there someone is always ready to assist your needs. I highly recommend this dealership if you want an easy buying experience and want to be treated like family with open arms!

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Be wary of these folks. I put my truck on cars.com and they came back with an instant offer. I will say I'm quite disappointed by the whole process. They sent me an offer based on the information and pictures I sent them. I called and had an appt with Vince for 10 AM at preowned. I got there and...

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Keeler Service Dept was second to none. I brought my car in and picked it up 2.5 hours later. Issue resolved plus it has more pep and energy. I am impressed with the service crew and Eddie Olarinde who processed me through and was courteous and professional

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Having done business with Keeler for numerous years, have always found their service to be what is expected of a luxury brand. The latest visit(s) were less so. Took in for a 40k service. They did everything but in the process created a tire issue. These tires were vertually brand knew ~ 200miles....

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