Google Review
- April 24, 2024
Visiting Chattanooga for a few days and got a flat tire. Filled it at the local gas station and it went flat again. Ready to drive home, but did not want to drive on a bad tire, so I searched for the local Mercedes dealership. It was about 20 min. away so I called as I was driving over to expedite....
Google Review
- April 15, 2024
Had a great time with the gang at Long Mercedes with Neil, Adam, Ryan and Chad. Looking forward to my new car!
Google Review
- April 10, 2024
Great service! Josh went above and beyond for us. Long is not the closest dealership to us but the service is well worth the drive.
Google Review
- April 04, 2024
Google Review
- March 25, 2024
Google Review
- March 22, 2024
I received excellent service from Cedric Toney .
Google Review
- March 21, 2024
My wife dropped off her 2022 GLC 300 for the 20k mile service. After standard service and inspection she received a link sent to her phone to confirm and approve charges for new tires, tire balancing, and alignment accompanied by the first attached image. Notice in the image there is no VIN or photo...
Google Review
- March 20, 2024
Buying a car can be difficult at times but Cedric was very helpful, down to earth, and kept up great communication throughout the whole process.
Google Review
- March 15, 2024
Google Review
- March 13, 2024
I have had the worst service experience at this dealer. They charged me $1,300 to change the gas pump in my car and the car was at the dealer for two days and came out with the same problem. When I went back to the dealer they told me it was another one. problem and it kept doing the same thing so I...
Google Review
- February 28, 2024
Everyone If you are in the market for a Mercedes Benz please have Neil Sobel and Ryan Conner service you these guys are the Best in the business. No pressure they are amazing men !!!! They are real honest and help me when I needed to make theMost important decisions in my life !Thanks Neil & Ryan !!
Google Review
- February 17, 2024
I just purchased a used 2014 GLK 250 from Zach.The process was smooth, courteous, and quick. Honestly, one of the fastest car buying experiences I have ever had. Zach's questions were direct and polite. I would recommend him and this dealership to anyone!
Google Review
- February 04, 2024
Josh in the service department is absolutely awesome! Even though I had the terrible luck of needing two new tires and a new windshield in a month, each time he had me in and out quickly. If you are looking for quick, excellent service give Josh a call!
Google Review
- January 27, 2024
Maddie at Mercedes is Awesome ! She made my buying process easy and simple! Not to mention she went over and beyond for me when it came down to my numbers and Etc. ASK FOR MADDIE YOU WILL NOT REGRET IT.
Google Review
- January 26, 2024
Ardis & Cedric really took good care of me with my car buying experience
Google Review
- January 24, 2024
I had a great (service) experience at Mercedes-Benz at Long of Chattanooga on January 12th. I was on a trip from Knoxville to Atlanta to see my sick mother when my car went into "limp mode". Dan Hawkins was very professional and helpful. He quickly diagnosed the problem and tested my car so that I...
Google Review
- January 23, 2024
Poor experience with new car sales manager, definitely had a we don’t need your business attitude. Sales person Jeff was amazing and wish we could have made the purchase for his sake. We ended up going with a Lexus as they treated us as if we mattered and in the end got a better value. Thanks for...
Yelp Review
- January 20, 2024
Joshua West is a fantastic service advisor. Super helpful and great attitude. Highly recommended seeing him for your services. Thanks Josh
Google Review
- January 13, 2024
Google Review
- January 02, 2024
Google Review
- December 27, 2023
Jay was very helpful and went out of his way to accommodate us, we will definitely come back and buy from him again.
Google Review
- December 26, 2023
James is the bestI REALLY APPRECIATE HIS HELP
Google Review
- December 13, 2023
Neil and James both are great salesmen and made our latest purchase experience very enjoyable! Great guys & Great Dealership!
Google Review
- December 11, 2023
Cedric was amazing. Car of my dreams!
Google Review
- November 24, 2023
Best Buying experience!
Google Review
- November 22, 2023
Cedric was a wonderful and friendly salesman that was very easy to talk to. Thank you for all your help!
Google Review
- November 20, 2023
I brought my car in for a repair and had Hannah Wilson as my service rep. I couldn’t be happier. She was more than accommodating and made sure all of my needs were met. She got me on the schedule the day I called! We have a few dealerships to choose from, but we’ll always have Long as our...
Google Review
- November 18, 2023
Cedric was amazing to work with! Drove there from Atlanta and highly recommend!!
Google Review
- November 16, 2023
In late September/early October 2023, we purchased a used honda CRV from the Hyundia dealership and have not received our license plate 6 weeks later. I called the office that should be handling the paperwork in early November and was told that they were working on the issue. Today, November 15, I...
Yelp Review
- November 09, 2023
Be aware of the scam, they proposed a deal for me on a 2024 G63 AMG at +10k above MSRP via email , and once I was interested they pulled the rug out of my feet and said if I don't pay + 50k on top of MSRP. I would not be getting the car. EVERY Mercedes dealer I have talked to is doing $15k , and...
Google Review
- November 01, 2023
Cedric was amazing to work with. He had the vehicles ready when we arrived for a test drive and was very knowledgeable about the details of the model differences. We wound up buying a new GLE after taking a drive in it. He was very helpful in getting us financed and even introduced us to...
Google Review
- October 30, 2023
This is the best Mercedes dealership in the South! All managers have been thoughtful and extremely kind and helpful! They go out of their way to be personable and work with your budget.
Google Review
- October 28, 2023
To all the customer thinking about buying a Mercades Benz. You should because they are amazing luxury vehicles.But be vigilant if u do buy one here at Mercades of Chattanooga.The finance manager Chad Gregory is easily triggered and has anger issues and he has a tendency to not let u speak. So don’t...
Google Review
- October 14, 2023
Excellent service! Knowledgeable and extremely professional! Go see Cedric to be taken care of right.
Google Review
- September 25, 2023
Wonderful experience! Cedric took great care of me.
Google Review
- September 25, 2023
I traded in a paid off 2017 Suburban and bought a 2019 GLS through Long Mercedes. I expressed how uncomfortable I was buying a vehicle from a dealership due to history of lack of trust with sales in general. Within 2 weeks, the GLS was in the shop for a brake issue. I was asked to bring the car in...
Google Review
- September 23, 2023
Cedric is amazing! 🤩 Great experience buying a car!
Google Review
- September 22, 2023
This is a great dealership!! Thanks Mr. Long and staff
Google Review
- September 21, 2023
A great bunch of professionals, showed me all the features and left with a great vehicle!
Google Review
- September 17, 2023
Had a great car buying experience at Long. James Odom could not have been more helpful and knowledgeable about the vehicles. Very pleasant experience and did not feel pressured to make a decision. Highly recommend.
Google Review
- September 16, 2023
Ask for Jay, he is the best! He went above and beyond for me and tried to help as much as possible. I was impressed with his knowledge about the vehicles I was interested in, and made the entire process go really smooth.
Google Review
- September 14, 2023
After finding out my car had a dead battery they were able to send two technicians to my home within thirty minutes. Jumped me off and there was no charge. What a great team.
Google Review
- September 13, 2023
Jay Bosha did a great job of getting us into our special order vehicle!
Google Review
- September 05, 2023
We stopped in at long HyundaiWe ended up purchasing a Santa Fe our salesman Don Sutphin was great I would recommend getting with himHis no pressure approach was very nice
Google Review
- September 04, 2023
We have customers for over 15 years and we are very pleased with the service we received from Neil and James. We will continue buying from the Long Dealership. Thanks again Neil and James
Google Review
- August 31, 2023
Jay was absolutely the best. We came all the way from Florida and he made the process seamless.
Google Review
- August 17, 2023
Google Review
- August 14, 2023
I had to bring my vehicle in for service. I had the pleasure of being assisted by Hannah in the service department and I can’t even express my gratitude with her outstanding service!!! She was absolutely fantastic. She kept me informed on the ongoings with my vehicle along the way, and she went...
Google Review
- July 28, 2023
I took my Mercedes GLE 350 to the service center to have the rear drivers side tire changed because it was flat. I talked with the young lady they assigned as the person to assist me, I told her about the tire on the rear drivers side but I also told her if there was any other tires that needed...
Google Review
- July 28, 2023
Very Unprofessional, I have a CLS 400 that was suppose to be done this week is what I was told. They have not been returning my calls, I don't know if they have finished the work on my car or not. The part was only 250 dollars and they charged me 1,000 dollars total for their services which is...
Google Review
- July 21, 2023
JD Cowart helped me thru my whole process start to finish buying my 2022 Mercedes glb 250. He was very knowledgeable and easy to work with. He definitely made my car buying experience incredible. He even called to check on me the next day to make sure everything was going ok with the car I purchased.
Google Review
- July 13, 2023
Jay was amazing!! Highly recommend him at Mercedes!
Google Review
- July 13, 2023
I just moved to Chattanooga and my run flat tires on my GLC300 picked up a screw. I called the Service Dept and so fortunate that Trevor Evett answered and he told me to swing by as he thought they could patch it vs replace it. No appt needed and I dropped by and Trevor had me patched and out the...
Google Review
- July 08, 2023
Cedric was awesome and so professional. He made my Mercedes dreams come true! He was very communicative and kept me informed with everything that was going on. Sure enough I drove off the lot in my new car!
Google Review
- June 29, 2023
Alex made our car buying experience awesome! He was easy to work with and very informative and helpful when we were learning about our new car. I would highly recommend him.
Google Review
- June 22, 2023
My experience was seamless. It is all due to Trevor. He handled everything with knowledge, and kindness. He is the nicest guy there!
Google Review
- June 10, 2023
JAY was very friendly and went out of his way to find us our new Mercedes. Thank you
Google Review
- June 07, 2023
I am very happy with my experience.
Google Review
- June 02, 2023
We had a great experience at Long of Chattanooga purchasing our first Mercedes.Joey and Jay were knowledgable, helpful, and we were able to make a deal. Chad in the finance department helped complete all the necessary paperwork needed very quickly and handled everything.We will definitely be...
Google Review
- May 30, 2023
Don was AMAZING!! So down to earth, fatherly, and just everything you could ask for in a salesman! He wasn’t your stereotypical car salesman. He wasn’t pushy or overwhelming. He worked For Us and helped us get exactly what we needed! He even watched our kids, so we could go for a test drive and not...
Google Review
- May 29, 2023
great and friendly😊
Google Review
- May 20, 2023
Google Review
- May 18, 2023
Thank you Jay Boccia for making my dream of owning a G-Wagon come true. You went above and beyond to make this happen !!!I could not be happier with the entire process. I received first class service from the time I pulled into the parking lot until I signed my name on the dotted line. The entire...
Cars.com Review
- May 17, 2023
Brought Hyundai Sonata in for service. When my wife got home I reviewed the $970.00 bill and saw we were charged $110 for to wiper blades. We never ask for that, nor would we as I can go to pep boys and change them myself for about $30. I spoke with the service guy that helped us on the phone and he...
Google Review
- May 15, 2023
Jay did a fantastic job explaining the details of each model. The communication from the dealership was excellent as we waited for the GLS we ordered. Highly recommend them and we will certainly use them for future vehicles!
Yelp Review
- May 15, 2023
BUYER BEWARE: (Cedric Tony) is a crook.... Scandalous.. he'd steal from a free hotdog stand..
Google Review
- May 13, 2023
Joey Cutrer was fantastic to work with.Alan Long we appreciate the level of service that you guys provide.
Google Review
- May 05, 2023
Jayden Boccia was a great salesman. Great experience
Google Review
- May 02, 2023
Joey was the most helpful salesperson I have ever had when purchasing a car. He was very helpful and showed me all the attention I needed while purchasing out my lease.
Google Review
- May 01, 2023
I want an e-mail to communicate with you
Google Review
- April 29, 2023
We had a great experience at Long of Chattanooga today. Our salesman Joey was very nice and helped us make a deal. He took good care of us. We also met Don the used car manager. He was also very nice and made us feel welcomed. Chad in the finance department went through all the paperwork and helped...
Google Review
- April 28, 2023
Underwhelming. Vehicle needed gas just for a test drive. Salesman was immature. Not a premium experience.