Christian was great helping us with our new purchase of our 2026 CLE 300 we will be back for sure!

Dealer Replied: We’re glad you felt well supported throughout the purchase of your new Mercedes-Benz CLE 300. Hearing that you’ll be back means a lot to our team.

View on Cars.com

We worked both Sean T and Roman as our sales team during the recent purchase of a new vehicle and they were very professional. They were helpful in responding to all our questions and needs during the process. They likewise continued to follow up after the sell as well.

Dealer Replied: Your mention of our team’s professionalism and continued follow-up highlights how we care for you from purchase onward. Enjoy every moment with your new Mercedes-Benz GLE 350.

View on Cars.com

Sean T and Roman were the sales people we worked with on our recent purchase of a new vehicle at Long Mercedes. They both were very helpful and professional during the purchase of our new car. They have diligently followed up after the sell as well. They are great team to work and we highly...

Dealer Replied: Thank you, Phil, for sharing your experience with us! We're happy to hear it went well with Sean and Roman. We truly appreciate your feedback.

Read more

Joshual Brewer was outstanding, it's our second vehicle buying from Josh and will always buy from him .

Dealer Replied: It’s fantastic to hear that your second experience with us went so smoothly. We’re delighted you’re enjoying your Mercedes-Benz AMG GLS 63 and appreciate your continued trust. We look forward to assisting you again when you’re ready for your next vehicle.

View on Cars.com

I can not say enough about James Odom and the Long Dealership. The level of customer service is amazing. I highly recommend them to anyone who is looking for a vehicle.

Dealer Replied: We’re thrilled James provided such outstanding service during your purchase. It’s wonderful to know buying your used Volkswagen Jetta was a great experience. Thank you for recommending us.

View on Cars.com

It is rare to find a finance manager who actually understands and listens to the customer. Furthermore, it is rare to find a General Manager who is open, personable and going the extra mile. Kudos to David Hensley who made my transaction seamless and comfortable. As they say in the NFL - he is the...

Dealer Replied: We’re delighted to hear our finance and general managers guided you smoothly through your Cadillac CTS purchase. They listened closely and went the extra mile to ensure a comfortable process. Thank you for spreading the word about your experience.

Read more

My experience was amazing!! I had Roman and he was incredibly helpful and reliable with amazing communication skills. While buying my car the financial department was extremely helpful in making sure I was getting the best and at amazing rates. Thank you Mercedes!!

Dealer Replied: It’s fantastic to learn about your experience with your new Mercedes-Benz GLB 250. We’re pleased our team delivered clear communication and dependable support through every step, and our finance team helped secure great financing terms. Enjoy your GLB 250, and thank you for choosing us.

View on Cars.com

Neil and David did it again, they came through big time. 5 out of 5. 2022 AMG SL63, 3800 miles. We were looking for our dream car and they found it. This is our 4th car with Neil over the last 12 years. We appreciate all you do.

Dealer Replied: It’s great to welcome you back and help secure your dream 2022 Mercedes-Benz AMG SL63. Serving you for a fourth purchase over the last 12 years and seeing you enjoy that model with just 3,800 miles on it is incredibly rewarding. We appreciate your loyalty and look forward to assisting you again.

View on Cars.com

Roman Bagley was thoroughly professional and knowledgeable. We had an excellent experience in selecting our new car. We are very happy and would certainly come to Long Mercedes again.

Dealer Replied: Thank you for highlighting the professional and knowledgeable service you experienced while choosing your new Mercedes-Benz. We’re thrilled to hear you’re pleased and look forward to welcoming you back.

View on Cars.com

I purchaced a GLB 250 from Mercedes Benz at Long of Chattanooga. David Harman was helpful.

Dealer Replied: We’re delighted you chose a Mercedes-Benz GLB 250 and found our team helpful. Thank you for the five-star rating. We hope you enjoy your new vehicle and look forward to your next visit.

View on Cars.com

Neil has been our favorite has been our salesperson for years. I highly recommend him to all my friends and family

Dealer Replied: We appreciate your loyalty over the years and your recommendations to friends and family. Congratulations on your new Mercedes-Benz GLE 350, and we look forward to serving you again.

View on Cars.com

James was so helpful with all the technical issues with the new car. Highly recommend

Dealer Replied: Thank you for sharing your experience. We’re delighted James could assist with the technical aspects of your new Mercedes-Benz GLE 350. We appreciate your recommendation and hope you enjoy every drive.

View on Cars.com

I recently purchased a new GLC from Sean. The whole process was smooth and everyone at Long treated me with respect and made sure my experience was excellent! I highly recommend Mercedes Benz Chattanooga!

Dealer Replied: It’s wonderful to hear that your purchase of the new Mercedes-Benz GLC 300 was smooth. Our team is pleased to have provided respectful service and we appreciate your recommendation. Enjoy every moment behind the wheel of your new vehicle.

View on Cars.com

Another outstanding job from the Long Mercedes Dealership. James Odom was our Salesperson. I highly recommend this.

Dealer Replied: Thank you for recommending us after your Mercedes-Benz SL 550 purchase. We’re glad James guided you through the process so smoothly. Enjoy your SL 550 and we look forward to helping you again.

View on Cars.com

David did well. Five stars five stars five stars. Thank you so much. Recommend long

Dealer Replied: Thank you for the five-star review and for recommending us. We’re glad everything went smoothly for you. We look forward to serving you again.

View on Cars.com

Purchased my third new car. Sales and service are outstanding. Very responsive to all our needs

Dealer Replied: Thank you for choosing us again for your third new Mercedes-Benz. We’re pleased our sales and service teams could respond quickly to your needs. Your loyalty means a lot and we look forward to supporting you down the road.

View on Cars.com

Very Clean.......I was Greeted quickly, the accommodation of my needs Met! My salesman Cedric was very kind and Professional. I would and will recommend my Family and Friends to Long. I was walked through the process. Which took approx. 3 days, but was well worth the wait! My salesman told me if I ...

Dealer Replied: We’re thrilled you felt welcomed and that our team met your needs during the purchase of your used Mercedes-Benz GLC 300. It was our pleasure to guide you through the three-day process and stay available after delivery. Thank you for recommending us to your family and friends.

Read more

Had the best experience with Neil Sobel. Undeniably the best person who works with the whole team to make sure things go smoothly. Not once did I feel as though I was taken advantage of. Not once did I feel as though as my questions were silly. Found a stunning red GLC purchased with the help of a...

Dealer Replied: Congratulations on your new red Mercedes-Benz GLC-Class and thank you for your long-term loyalty. We’re delighted to hear our team made the purchase and trade-in process feel fair and transparent while treating you like family. We look forward to supporting you and your loved ones in the years ahead.

Read more

Joshual Brewer has been a great friend of the family and we have been buying vehicles from him for the last 15 years .Will highly recommend

Dealer Replied: It’s wonderful to hear that you’ve counted on us for 15 years and that you would recommend us. Thank you for choosing our team and enjoy your Mercedes-Benz!

View on Cars.com

I worked with James Odom Jr. at Long Mercedes of Chattanooga and he was very professional, knowledgeable and patient with me. Because I had tons of questions and he answered every single one of them. I will definitely recommend my family and friends to go see him when looking to purchase an...

Dealer Replied: Thank you for sharing your positive experience with James. We’re glad he patiently answered all your questions and helped you with your used Mercedes-Benz GLE 350. It means a lot that you’d recommend him to your family and friends.

Read more

I purchased a GLS 450 this past Saturday, and James Odom made the entire process a pleasure. James made my car buying experience seamless. His expertise and attention to detail are top-notch; he truly knows these vehicles inside and out. If you are in the market for a new vehicle, do yourself a...

Dealer Replied: Thank you for choosing a Mercedes-Benz GLS 450 and for sharing your experience with James. We’re glad his expertise and attention to detail made the buying process seamless and enjoyable. We look forward to assisting you again soon.

Read more

This was a great buying experience. Our salesman James Odom was wonderful. We highly recommend him if you are in the market for a new vehicle.

Dealer Replied: Thank you for sharing your positive experience with James during your Mercedes-Benz GLA-Class purchase. We appreciate your recommendation and look forward to assisting you in the future.

View on Cars.com

I had a great experience with Payton M when purchasing my car. He made the process fun and easy. I highly recommend going to Long Mercedes-Benz to purchase your car whether it's new or used.

Dealer Replied: Thank you, Kitty! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Payton met your expectations. Thank you again for choosing Mercedes-Benz at Long of Chattanooga. We look forward to having you as one of our valued customers for many more years to come!

View on Cars.com

Great experience at the Long Mercedes Dealership. Thanks to our new Friend James Odom . A good sales guy to have.

View on Cars.com

The staff here is so friendly and willing to help any way they can. Our salesmen James is outstanding.

View on Cars.com

Joshual brewer was awesome 10/10 . Will be back and our kids also will be back to buy vehicles

View on Cars.com

Great buying experience, Our salesman James done an amazing job, very professional and courtesy. Thank you.

View on Cars.com

This was one of the easiest purchased from this dealership. James Odom was outstanding. I recommend to all. Thanks again

View on Cars.com

I had a great experience with James Odom. I drove from atlanta, i can tell he took good care us when purchasing!

View on Cars.com

I was traveling though Chattanooga and had an issue with my gas lid not opening (big issue, when I needed gas). I called the service Department on Saturday and spoke to Juan. If I could give him 10 Stars I would. He was extremely helpful and assured me they could resolve the issue to get me back on...

Read more

Thank you James for your professionalism and patience. The experience was painless and easy. I highly recommend you to all my family and friends.

View on Cars.com

This Delearship truly understands and displays Customer Service! No pushy sales staff, clean facilities, quality service department, and quick facilitations throughout the purchase process.

View on Cars.com

Joshual Brewer was outstanding 100/100 . Great person all and all .We will buy more and send customers

View on Cars.com

James Odom was very helpful evertime we purchase a car he's the Man I love Mercedes and mostly because of his professional touch, Friendly attitude.Thank You so much

View on Cars.com

This was one of the easiest buying process ever. James Odom knew exactly what we wanted. He spent time going over everything. Thanks again for all your help.

View on Cars.com

I had the experience my mother and myself working with James Odom and he took care of us he gave my mom a tutorial of the car .we knew what we wanted because we visited the day before they made it work James and his smile and patience with my mom was amazing! They worked a deal and my mom walked...

Consumer Replied: James Odom and he took care of us he gave my mom a tutorial of the car .we knew what we wanted because we visited the day before they made it work James and his smile and patience with my mom was amazing! They worked a deal and my mom walked away with her dream car and I wanna say thank you and my momma says thank you . James and Jalen I’ll be back my friends .

Read more

This was my 2nd time buying from James and Josh. I highly recommend both of the when you are in search of a car. Thanks

View on Cars.com

Joshual Brewer made this process easy .I have always been nervous about dealerships especially being a women , it can be intimidating . But Joshual made me feel at ease .So happy he was my sales person , i will definitely send customers his way 10/10 .

View on Cars.com

WE drove 6hrs away and bought our dream car . Joshual Brewer was wonderful to deal with .We laugh and joked together , the easiest car buying experience ever. We will always buy our cars from him , from this point forward .

View on Cars.com

Great customer service from James Odom. He is very professional. His honesty and truthfulness is what lead us to purchased. Thanks again James.

View on Cars.com

Our experience was so great with James that we came back to buy another one. We asked him to look for one for our grandson and the next day we had one. Thanks James

View on Cars.com

Thank you James Odom for your outstanding salesmanship. Mercedes of Chattanooga are very to have you on their team. I highly recommend. Thanks

View on Cars.com

Mercedes-Benz at Long of Chattanooga were so helpful and have been exceptional to work with. James did an amazing job taking us through the journey process in finding our new vehicle. We are so thankful that he was able to help us with exactly what we needed. Thank you, James for doing such an...

Read more