Cars.com Review
- December 09, 2017
Neil jand staff very helpful in purchase of 1st Mercedes to j more business in future
Google+ Review
- December 08, 2017
Great customer service
Cars.com Review
- December 08, 2017
The Long family and Eric took excellent care of me and my husband. The new car I got has a ton of features and Eric was very patient as he walked me through them. I've still got a lot to learn but I know Eric will help me anytime I call. He's new but very charming and personable. Go see him! You...
Google+ Review
- December 06, 2017
Excellent service through the parts department.
Cars.com Review
- December 06, 2017
Professional service representative makes the difference, knowledgeable about the model. Great job Mary Beth.
Google+ Review
- December 05, 2017
This was my first experience at Long. My wife contacted them via phone and email and I in person. We found everyone especially helpful and polite. The service writer Josh was knowledgeable about the car and was not pushing the hard sell on recommended service items. I will be a returning customer
Google+ Review
- December 05, 2017
absoluty the best , l am retaired an have owned several brands of autos , but these people take the TOP OF THE LIST .They care about you , your car, and your comfort as you wait for the service . The service was everything they said an the car was washed an vacumed when it was returned to us ....
Google+ Review
- December 05, 2017
John helped my car buying process go by as smooth as possible! Thank you Long of Chattanooga!
Google+ Review
- December 03, 2017
Nice selection...Ok Pricing!
Cars.com Review
- November 30, 2017
Purchasing the New car from Long Mercedes was one of the best buying experience Ive ever seen. The salesmen James was very knowledgeable about all of the features of the car. They never pressured me and they built it just like I wanted. Very pleased
Cars.com Review
- November 28, 2017
Neil was the best salesmen i have ever had picked out a car and was very happy. Thank u sissi and long family
Cars.com Review
- November 24, 2017
Neil and staff always do it up first class wife very happy with car always will be i long family
Cars.com Review
- November 22, 2017
I went to the dealership just to look around and ran into one of the best salesman Ive ever had. James has so much knowledge about the Mercedes brand that made me want to buy one. He was very patient with us. I have recommended him to all my family and friends. Sissy was great also. Thanks Mercedes
Cars.com Review
- November 20, 2017
Neil has sold me my last 4 cars happy with neil and the long mercedes staff
Cars.com Review
- November 17, 2017
I have had a great experience with buying my car and with the help learning the technology.
Cars.com Review
- November 15, 2017
Neil and his group were very helpful and courteous. It was my first experience buying a Mercedes-Benz and hopefully not my last.
Google+ Review
- November 14, 2017
My Service experience was 1st Class!! My service advise, Josh, kept me informed throughout the day as to the status of my vehicle and it the work was completed in a timely manner. I would highly recommend Long Mercedes Benz for your Service needs
Cars.com Review
- November 13, 2017
Neil was the best . As we walked in Neil was so friendly and listened to what we were looking for in a car. Neil did not pressure us and was willing to get the color that we wanted . Neil took us to the car and explained all the features. Neil is the best !! I recommend him to anyone looking for a...
Google+ Review
- November 12, 2017
Google+ Review
- November 11, 2017
Great service and polite employees
Cars.com Review
- November 11, 2017
Neil was great the cla we purchased was to small neil got us out of the c la and got us in a new c car very happy with neil and phil
Cars.com Review
- November 10, 2017
Wonderful buying experience! James was excellent!
Cars.com Review
- November 10, 2017
This was the best experience Ive had purchasing a vehicle. The delivery was great and James was amazing. Thanks James
Google+ Review
- November 03, 2017
Service was adequate and they found the issue with my car. Everyone was courteous and professional
Google+ Review
- November 03, 2017
Don't listen
Cars.com Review
- November 03, 2017
I always enjoy buying a Mercedes from Long of Chattanooga!
Cars.com Review
- November 03, 2017
This dealer is always excellent in their work and attitude.
Google+ Review
- November 01, 2017
My husband Larry's experience with Long of Chattanooga was very positive. This review is from him. "In particular, my salesperson, Kelly Mahew, was one of the best, most professional and helpful salespeople with whom I have ever dealt. She is an asset to your dealership and made my recent...
Google+ Review
- October 31, 2017
Jeremy was very helpful getting me into my new car!
Cars.com Review
- October 30, 2017
Neil texted me at 9 oclock said he had a s600 i would like so next day came and bought the car neil always keep me informed of any cars that he thinks i would like . He is truly a great salesman
Cars.com Review
- October 28, 2017
Customer service was perfect as always. We always come back to long mercedes and working with neil sobel
Cars.com Review
- October 27, 2017
I've bought many Mercedes Benz cars and Neil Sobel has sold me several and taken care of me extremely well for years! He is a dedicated and great salesman!
Cars.com Review
- October 27, 2017
We was in for service and the repairs was going to be expensive. Drew in service introduced us to James. James showed us the car that we needed. The buying experience was easy . I will rBenecommedealership to all my family and friends. Also thanks to Ryan and Sissy.
Cars.com Review
- October 25, 2017
Sales reps James Odom did an outstanding job! We would buy from him again.
Cars.com Review
- October 25, 2017
Neil ordered car exactly how we wanted it car came in 3 weeks early thanks to neil and all the long staff
Cars.com Review
- October 24, 2017
Just purchased my 4th Mercedes. Salesman Neil Sobel is great to work with. He cares about his clients.
Google+ Review
- October 22, 2017
David Rhea and the team at Long Mercedes always take excellent care of me. David is great to thoroughly explain the service being provided and available to answer questions. Thank you Long Mercedes for all you do!!
Cars.com Review
- October 21, 2017
Great service., wouldn't ask for any other people to help me in getting a great car and great price .. If anyone needs a new car this is the place to go! Very understanding and explain everything . they tried very hard to get us in a New car ! Thank you
Cars.com Review
- October 18, 2017
This is my mercedes from neil i purchased one for my wife 4 years ago the service from mr sobel was great glad to be in mercedes family
Cars.com Review
- October 16, 2017
We went to several states looking for the right vehicle for my wife and came to Chattanooga Mercedes. The vehicle was exactly what she wanted. She has really enjoyed the GL. The customer service was great that we received from James. I would recommend him and the dealership to all my family.
Cars.com Review
- October 13, 2017
I had visited the dealership to look around and Eric took down my information. He knew what I was looking for and called me when the car I was looking for came to his dealership. We agreed on a price and Eric took his time setting me up and going over the tech in the car. He was a lot of help and...
Cars.com Review
- October 11, 2017
Went to dealership with mom neil said go show dad the car was a little over my price range but my dad loved the car neil was very fair and the staff was great
Google+ Review
- October 10, 2017
Because of this awesome receptionist.made our visit all the more wonderful
Google+ Review
- October 09, 2017
One of the things I tend to judge a business by is not that they don't make mistakes. If you don't make a few mistakes then you aren't doing enough. Instead, I prefer to see a company's reaction to the error.My wife and I had a horrid experience with a very condescending sales person and decided...
Google+ Review
- October 09, 2017
Just bought my 2nd car from Long Mercedes from Jerry and Phillip. As it was the first time, exceptional service all the way around. Wouldn't buy one anywhere else.
Cars.com Review
- October 09, 2017
Long Mercedes have made my experience the best ever,Neil Sobel has been my sale agent on my last 5 cars and has made it a simple process for me.Neil is the best at long.
Cars.com Review
- October 07, 2017
Was getting car serviced when i struck up conversation with neil sobel about 30 minutes latter i was driving home in my new car
Cars.com Review
- October 07, 2017
This has been one of the best buying experience I've had. The team there was great and very knowledgeable of the vehicle. James and Allan work well on getting me the best deal. This is where I will purchase my next car from.
Cars.com Review
- October 04, 2017
neil sobel has sold me 12 cars and i couldnt be happier he is the best salesmen i have ever had will always get my cars from neil
Google+ Review
- October 03, 2017
I had a great experience here. I went in for A service on my Mercedes and was very happy with staff and services provided.
Google+ Review
- October 01, 2017
Google+ Review
- September 29, 2017
Called for used S Class and got appointment but after 40 min I got scratched car + trash ( used tissues , dusty , ... ) inside of car with engine light ON Annoying sale assistant just wanted to get credit information
Cars.com Review
- September 29, 2017
Thanks Mercedes for going the extra mile for me to get the car that I wanted. The customer service I received from James and Sissy was amazing. I have recommended this dealership to all my family and friends.
Cars.com Review
- September 29, 2017
neil kept me informed of cars i was interested in purchasing finally he let me know about a 4 door c car that have all the options i wanted took test drive and loved the car there was no pressure ever to purchase any cars neil made the process very easy from start to finish been great dealing with...
Google+ Review
- September 28, 2017
Long Mercedes needs to be staffed more appropriately so that service advisors can answer the phone and provide information when they get "busy." Not being able to contact them on a regular basis, and for over 3-4 days without going in person is not "exceptional" service. It is management's fault,...
Google+ Review
- September 23, 2017
Cars.com Review
- September 23, 2017
No complaints, We had a intermediate issue with our 2014 E 350 . The service department took extra time to research the issue and perform software updates to try and stop the issue from returning. That shows they care about making it wright even though the issue didn't show up for them. Thanks,
Cars.com Review
- September 22, 2017
I was looking for the right car to fit all my needs and James and Allan showed me the C300 and I was sold on it. They were very knowledgeable and helpful and made the decision very easy. Thanks for your patience. I will recommend everyone to Long Mercedes.
Google+ Review
- September 21, 2017
I have never had a bad experience at Long of Chattanooga whenever I have my vehicle serviced. Mary Beth is my service rep and she does a wonderful job, she professional and very courteous. She keeps me informed about the servies my vehicles need, she is never pushy, she simpley explains what I need...
Cars.com Review
- September 21, 2017
He is very freindly and professional with lots of patience. Thank you so much James!
Google+ Review
- September 19, 2017
I am very impressed with the service I received with Long of Chattanooga. The level of courtesy and sincere concern for my needs during a stressful situation made everything so much easier. Drew, my service provider, and the manager, took excellent care of us! Thanks again for being so terrific!
Cars.com Review
- September 16, 2017
Every interaction I've had with each person I've dealt with has been positive. Knowledgeable, eager to help, timely service, friendly staff!
Google+ Review
- September 15, 2017
Long of Chattanooga was very helpful in getting our service completed. It was easy to make an appointment and an easy drop off.
Cars.com Review
- September 13, 2017
Jeremy did a great job! We are so please with the Jeep and the service we received throughout the entire buying process!
Cars.com Review
- September 11, 2017
This was one of the best buying experience I've had. Everything was smooth and easy. The management team great and my salesmen James Odom was very knowledgeable. I would recommend him and the dealership to all of my family and friends. Thanks Long Mercedes.
Cars.com Review
- September 09, 2017
Great experience! Got exactly what I was looking for! James Odom was great!
Cars.com Review
- September 09, 2017
What a great Experience I had at the dealership. They were very helpful and professional. The salesmen James Odom made the buying process very easy. I would recommend him and the dealership to all my family and friends.
Cars.com Review
- September 09, 2017
What a great Experience I had @ the dealership. They are the most helpful group of guys. The salesmen James answered There was outstanding. I will recommend him and the dealership to all me family and friends
Cars.com Review
- September 07, 2017
I came out and visited the dealership for 2 weeks trying to decide on what vehicle to get and the salesman James Odom made it easy . He was very patient. I would recommend James and the dealership to all my friends and family.
Cars.com Review
- September 05, 2017
I saw the picture of the car on Facebook and told my mom that I had to have it. We contacted James Odom and he made it happen. I would like to thank Long for all of their hard work for making my first experience very nice.
Cars.com Review
- September 05, 2017
Neal Sobel worked with us to purchase a 2018 MERCEDES-BENZ. Neal had an excellent knowledge of the product and walked us through the demo and purchase experience with ease. The staff was very friendly and the property was very clean and fresh. THANK YOU
Google+ Review
- September 04, 2017
David Rhea is sure the best employee of Mercedes Benz ever...
Cars.com Review
- August 31, 2017
We had such a great experience, from the moment we first came in ! Alan took very good care of from choosing process to purchasing , I was very picky and took me like 2 hours to make a decesion I never felt rushed or in a hurry and it was closing time when I finally made decision and they stayed...
Cars.com Review
- August 30, 2017
Professional, Friendly, Fast, Top Notch Service!!! Zero Complaints From Me, Thank You Long of Chattanooga!
Yelp Review
- August 30, 2017
Just purchased a new vehicle from this dealership. They were incredibly friendly during the process. My vehicle had to be ordered from the factory and it was late being delivered. The dealership sent me a very nice loaner to use until my car arrived. When it did they assigned a great specialist...
Cars.com Review
- August 28, 2017
Josh Smith is the main reason I take my car to Long of Chattanooga. Excellent customer service.
Google+ Review
- August 26, 2017
Google+ Review
- August 25, 2017
Great customer service Perry and Phil what professional people. Thank you Perry and Phil for service and your professional manner.
Cars.com Review
- August 25, 2017
This was my first time visiting Long Merecedes. I was there to have my car service, every one was very professional and friendly. I would recommend them to my family and friends. Great job Josh. Thanks Mrs. Curtis
Cars.com Review
- August 25, 2017
I came by the dealership several times before finding the right car. The salesman James Odom was very helpful and knowledgeable of the GLK that I purchased. I would recommend him and the dealership to all my family and friends. Thanks Long
Cars.com Review
- August 25, 2017
I came by the dealership several times before finding the car that I was looking for. The salesmen James Odom was very helpful and patient. He made the decision very easy. And I would recommend him and the dealership to all my family and friends. Thanks Long
Google+ Review
- August 24, 2017
Google+ Review
- August 24, 2017
James Odom is a very knowledgeable salesman....personal attention.
Cars.com Review
- August 22, 2017
Highly recommend Long of Chattanooga to anyone seeking a new or pre-owned car. Excellent customer service and helpfulness ! Perry is the BEST in sales! Very caring - and highly knowledgeable. We have purchased multiple automobiles, both SUV and Coupe from Perry and hope to purchase more in years...
Cars.com Review
- August 15, 2017
Great experience throughout the entire dealership. James Odom best sales rep I've ever had in product knowledge and listening to my needs. Start to finish best buying process ever.
Google+ Review
- August 11, 2017
Google+ Review
- August 10, 2017
My salesman is not someone that I would recommend to anyone.
Google+ Review
- August 04, 2017
We appreciate Perry Carr for his help in choosing the car we wanted. He is not pushy. He finds out what you want and helps you any way he can to be able to get it. Also, Sissi Henley was very courteous and helpful in the load process. We are enjoying our E350!
Google+ Review
- August 04, 2017
Google+ Review
- July 31, 2017
James was very informative about the Mercedes.
Cars.com Review
- July 31, 2017
I always take my Mercedes to Long of Chattanooga. I own 3 mercedes & have always got a fair deal when buying a car or having one serviced.
Cars.com Review
- July 31, 2017
Thank you Neil for your amazing customer service!!! Our transaction was smooth and Neil did everything in his power to meet our needs. I highly recommend Neil and Long of Chattanooga! You guys are GREAT!!!!
Cars.com Review
- July 29, 2017
Great service experience at Long yesterday. Drew was my service assistant and he is great to work with. Thanks Drew!
Cars.com Review
- July 26, 2017
It was easy from the moment we walked on the lot until we walked out the door with new keys in our hand. We never felt pressure from anyone during our visit - from our sales person, Perry, to the finance dept, Cissy. Everyone was friendly and helpful. It was the best experience we've had at any...
Cars.com Review
- July 25, 2017
Just had my B level service and everything was great! Thanks for the free loaner car and friendly service.
Google+ Review
- July 20, 2017
I had a flat tire and Matt Simmons came and put on the spare. He was so nice. I was very anxious about driving back to Chattanooga but Matt followed me all the way back to the dealership! Now that is service and I am so grateful. At the dealership I always ask for Ms Slasor always great service. She...
Google+ Review
- July 19, 2017
Great people, especially David Rhea service advisor. Always courteous and very knowledgeable. Technicians are well trained and know what they are doing. Great experience each and every time we have needed service.
Google+ Review
- July 19, 2017
Josiah he was an excellent salesman. Very polite and informative. Would recommend him.
Cars.com Review
- July 19, 2017
We came in on. Monday just to look and were surprised to be walking away on Wednesday with the perfect car for us. Josiah was very helpful and walked us through the whole process. Cissy the financial manager was also phenomenal. We will be spreading the word of the excellent experience we have had...
Google+ Review
- July 13, 2017
Josiah provided excellent customer service. I love this dealership and will be a customer forever. I recommend Long Mercedes and Josiah to meet the needs of Mercedes customers.
Google+ Review
- July 11, 2017
Josiah has been very helpful and wouldn't want to work with anyone else!!
Google+ Review
- July 10, 2017
Great Place!
Google+ Review
- July 08, 2017
Jeremy was very helpful getting me into my new car!
Google+ Review
- July 06, 2017
One of nicest salesman I have ever worked with. James was very professional and answered all my questions. I would recommend him and the dealership to all my friends and family.
Google+ Review
- July 06, 2017
Josiah was awesome. He made the experience worth the drive here from Cincinnati. Love the new car!
Google+ Review
- July 03, 2017
Great people. They really took care of me in the service department. I have dealt with a lot of dealerships and this one is definitely one of the more prompt and friendly I have come across. I had to leave the car (E350) there when they were not open in the service lane to get a transmission issue...
Cars.com Review
- July 03, 2017
Long made the process of purchasing a new vehicle painless. Excellent in every way
Google+ Review
- July 01, 2017
Dealt with Josiah and Phillip very professional and non pressuring have dealt with every dept at the dealership and it has always been a great experience. Will definitely continue to buy and service my cars here!
Google+ Review
- July 01, 2017
Josiah was friendly and thorough. He went great lengths to find exactly what we wanted.
Google+ Review
- July 01, 2017
Josiah was fantastic!!!! I did not feel pressured at all and he made it very easy and even brought my car to me! Thank you so much Josiah!
Google+ Review
- July 01, 2017
Having used three different MB dealerships for service over the past 20 years, we can make the qualified statement that the service department at Long of Chattanooga clearly stands out as the most friendly, accommodating, and qualified we have used. Our representative, Mary Beth, communicates with...
Google+ Review
- June 28, 2017
We have had only very positive experiences with all the staff at Long Mercedes. MaryBeth has bee our service manger for 2 years. She is always positive, available for questions and is a really nice person to work with. She solves every problem easily. Derrick is our salesperson and also a techie...
Google+ Review
- June 23, 2017
Google+ Review
- June 21, 2017
I am the co-owner of German Autohaus, a local European repair facility. We frequently purchase parts from Long Mercedes and every dealing has been no-hassle. The parts techs are extremely knowledgeable and always seem to have the required information on hand. A+ customer service.
Cars.com Review
- June 13, 2017
My salesman Travis was very patient, knowledgeable and helpful. He took the time to explain the new features and even helped me to start the process of using the apps. I upgraded from a 2015 to a 2017 so some of the features were more technical so I really appreciated the guidance.
Cars.com Review
- June 12, 2017
Zachariah was excellent from start to finish. I highly recommend going to see him for all your car needs.
Google+ Review
- June 10, 2017
Peter in the service department is the best I've EVER experienced in all my years of Mercedes ownership. He and his tech rescued us with a flat on I-75 after hours and made sure we had a brand new tire and safe to continue our drive to ATL! I am seriously thinking of driving to Chattanooga for...
Google+ Review
- June 08, 2017
Great staff, great dealership, great car buying experience! Buying a car from Perry was effortless. It was more like having a conversation with an old friend. Very easy yet professional enviroment. I appreciate you Perry!!!
Google+ Review
- June 07, 2017
I had an absolute perfect experience with Long of Chattanooga. The staff is great. The salesman Perry was a delight to work with and went out of his way to ensure we were satisfied with everything. The sales manager Phillip is also very great and was a blast to work with. Don't buy a Mercedes...
Google+ Review
- June 07, 2017
Perry was very accommodating and made my buying process enjoyable. I love my GLE! Thanks again for the wonderful experience
Cars.com Review
- June 07, 2017
Excellent service team with David, Drew and Peter (Manager). These guys take good care of you, explain everything and even though they're very busy, they keep you informed. I recommend.
Google+ Review
- June 05, 2017
I am the co-owner of German Autohaus, a local European repair facility. We frequently purchase parts from Long Mercedes and every dealing has been no-hassle. The parts techs are extremely knowledgeable and always seem to have the required information on hand. A+ customer service.
Google+ Review
- June 05, 2017
Google+ Review
- June 03, 2017
Neil and Josiah are wonderful salesmen!! I would definitely buy here again! As a previous BMW owner I would take this place over anyone else!!
Google+ Review
- June 02, 2017
Google+ Review
- May 31, 2017
So I screwed up and created something of an automotive emergency on Saturday. On top of that I had been hit hard with allergies and over the course of a frustrating 0500 start morning all the meds had worn off, leaving me irritable and with a serious headache. A project that was planned to take an...
Cars.com Review
- May 31, 2017
Great service, yet again something went wrong with my 2016 Volvo and yet once again there is a recall so I have to make another trip. Why can't you notify me of a recall? Great staff.
Cars.com Review
- May 30, 2017
MaryBeth at Long Mercedes is a model customer service representative. I have worked with her a few times now and she never wavers from excellent service. My seatbelt broke and when I went in to have it fixed she explained due to my mileage it was out of warranty. She knew I had just been in last...
Yelp Review
- May 28, 2017
I had an emergency of my own making and showed up on a Saturday. Every single person I dealt with went out of their way to be helpful. Drew was great, as well as the service guys in the back, 3 of whom pitched in on my car, and the parts guy gets a special shout out as well. Thanks Team!
Google+ Review
- May 25, 2017
We had an amazing experience with Long of Chattanooga. Our salesman, Josiah was wonderful & I'd highly recommend him for future purchases. All the contract information was taken care of quickly & efficiently. We will definitely be using them when we upgrade in the future.
Cars.com Review
- May 24, 2017
Josiah was very easy to work with and great with follow up. Thanks to him and Allan Long for making the transaction seem less.
Google+ Review
- May 23, 2017
Absolutely fantastic service!!! Neil Sobel was my salesman and he actually was the deciding factor for me to buy my car here. He was sincere and genuine in his search to help me find a car in my budget and in a safe condition for my daughter's first car. I have searched many other dealers for my...
Yelp Review
- May 21, 2017
I've had a couple of Mercedes and have always used private mechanics to work on them due to bad experiences at some dealers. I can tell you I would recommend this dealership without hesitation! From the ladies taking your call, to Drew as my service advisor, the mechanics including Jack that Lead...
Google+ Review
- May 13, 2017
Josiah was an awesome salesman him and Phillip helped us to get our GLE thank you!
Google+ Review
- May 08, 2017
Ask for Jerry Eddy...he was great... I love my car and their service was over the top.
Google+ Review
- April 26, 2017
Josiah spent time walking me through each car/SUV I was interested in seeing. He was very knowledgeable in the features and benefits of each of them. He was patient and low pressure. I would recommend him to anyone who is interested in buying a car . He is by far the best car sales person I have...
Google+ Review
- April 21, 2017
We had a wonderful experience at Mercedes-Benz Long of Chattanooga. After purchasing, I need a bit more direction on how to use it. Derrick Walters was really helpful. He was really familiar with the technology. He made using the advanced features on the car simple and easy. Thank you Derrick.
Google+ Review
- April 15, 2017
Josiah Sadek was an awesome salesman! He did a great job showing me all of my car options and features of each. He is very knowledgeable on the Mercedes fleet-new and old. Go by and look him up!Thanks.
Google+ Review
- April 12, 2017
Derrick Walters the Mercedes-Benz Product Concierge is a wonderful asset to the company. He was able to help me learn all of the features on my new car. Thank you very much.
Google+ Review
- April 08, 2017
In search mode for a replacement vehicle, not ready to buy. We told that to Demetrius and the Sales team up front and they still went out of their way to make sure we learned everything we needed. Demetrius was just fantastic, polite, helpful and what he didn't know off the top of his head he ...
Google+ Review
- April 06, 2017
Neil at Long Mercedes always treats my husband and I with great service! We are happy with everything he does and will continue to use Long and Neil!! He always greets us with friendly customer service and a satisfying experience. Thank you,Janey Cooke
Google+ Review
- April 06, 2017
I had the most pleasant experience today in purchasing a new GLC300 from Long's Mercedes. Just the right color inside/out (white with silk beige interior - beautiful!).Josiah, the sales rep was fantastic!! He was knowledgeable , personable & easy to explain things without feeling intimidated. He is...
Cars.com Review
- April 05, 2017
First car I've ever bought on my own and couldn't be happier. Jenny was excellent and one of the sweetest people I have ever met.
Google+ Review
- April 04, 2017
An excellent experience in buying a car. Josiah Sadek was very knowledable of the Mercedes line up and helped me find exactly what I wanted.He has been there to answer post perchase questions. A five star!
Google+ Review
- April 03, 2017
Josiah Sadek, great guy, had all the answers. J.T. Rutherford
Cars.com Review
- April 03, 2017
Demetrius and Allan long were patient with me! They were knowledgeable about the vehicle and made the decision easy for me and my wife. I love doing business with long of Chattanooga.
Cars.com Review
- April 03, 2017
My family has done business with Demetrius and we were referred to him. Demetrius treated us like family. We were very pleased with him and the experience.
Cars.com Review
- March 31, 2017
Neil Sobel is an outstanding sales person. He really know his cars and matches them to what the customer wants and needs. He is courteous and works hard to get the right deal for the customer. Hats off to Neil Soble and Long Mercedes of Chattanooga.
Cars.com Review
- March 30, 2017
I highly recommend this dealership James Odom and Phillip made this deal happen and I will shop with them first and always in the future. Thank you Long Chattanooga you guys are awesome. My financial lady that did our paperwork was also very informative about my credit report and some things to help...
Google+ Review
- March 29, 2017
Excellent service! Great team and our salesperson Jenny showed genuine care in providing a great experience in purchasing the car of choice.
Google+ Review
- March 25, 2017
Great experience! Josiah helped me through the process of buying my first car on my own. Very authentic and caring for such a large caliber decision for me. Really appreciate everyone who made my day such a great one.
Cars.com Review
- March 25, 2017
Demetrius and Phillip were great I love my car. Will definitely recommend!
Google+ Review
- March 24, 2017
Mr. Josiah was very helpful and a very good service rep. he help me into buy/leasing my first Mercedes Benz. Very helpful guy!!
Cars.com Review
- March 24, 2017
Bought a 2017 GLE 43 amg. Demetrius and Phillip were awesome they brought the deal together for me and my husband. I enjoyed doing business with long of Chattanooga.
Google+ Review
- March 23, 2017
We had a delightful experience at Mercedes-Benz Long of Chattanooga. After we purchased our car, I had more than a few questions on how to operate it. Derrick Walters was really helpful. He was patient as he took the time to teach me how to use the new features on my car. Thank you.
Cars.com Review
- March 23, 2017
Great Dealership. Helpful sales and support staff. Jerry (from Volvo) was a great help. He introduced me to the service team, and helped us through a unusual issue with our tradin.
Google+ Review
- March 20, 2017
Great place of business and staff. Josiah was nice, polite, and patient. Found the best deal for a sweet vehicle that fits my needs and budget. I would definitely recommend the service and sales at Long of Chattanooga . Thank you and great job.( josiah )
Google+ Review
- March 18, 2017
The entire team was very helpful. You could tell they were a team the way they all pitched in to answer different questions based on their expertise and interest. Jenny was very personable. I had an immediate connection and that helped me feel so much more comfortable and at ease. David Rhea in...
Google+ Review
- March 17, 2017
Billy was our salesperson and was very helpful. This was the first time ordering a car and he walked us all the way threw the process and kept us updated the whole time. Very professional. Would definitely recommend them.
Google+ Review
- March 16, 2017
Dealership is top notch. Drove up from Alabama to purchase my GLE and it was definitely worth it. My salesperson Billy was very helpful and got us a great deal. Thank you and I will be coming back for more.
Google+ Review
- March 16, 2017
Perry Carr is the best! With myself being new to Mercedes, Perry took the time to talk with me about the different models and I never felt rushed or pressured to buy a car. Everyone here is really friendly and they put their customers first. I love my car and the experience I had at Mercedes-Benz at...
Cars.com Review
- March 15, 2017
great customer service. phoned in prior to bringing car by, and my tech was helpful in diagnosing my issue and discussing the probable repair. will be back.
Google+ Review
- March 09, 2017
Billy was very easy to work and negotiate with. Would definitely come back and recommend to family and friends.
Google+ Review
- March 09, 2017
David went above & beyond to help me with my car this past week. Great experience.
Google+ Review
- March 09, 2017
I had to take my wife car into the service department to have the wheels checked for strip lugs, and maybe some damage to the wheel hub that was said by another tire company that could have been very, very costly if I had taken the car back to them, but thanks to Peter Gaich, catch this the service...
Cars.com Review
- March 04, 2017
This was the best dealership experience. Demetrius went above and beyond to make this deal work. I appreciate him so much. Can't wait to get my car.
Cars.com Review
- March 04, 2017
Just bought a CLA 250. Had it built and is really satisfied with the hospitality and excellence in service that Demetrius provided. The process was very easy and smooth.
Cars.com Review
- March 04, 2017
I have been looking for a Hyundai in my price range with all the features since last October and I really couldn't decide On what I wanted . Tim Hartley was so patient with me and my husband while trying to decide on the price range, features and color. I'm very pleased with the decision of my...
Google+ Review
- March 02, 2017
My contact person was Kelly MAyhew, I wouldn't call her a sale person because I felt like I could be frank with her and likewise. There was zero pressure, communication was fantastic. She responded to all my emails promptly and would send me pictures of whatever I wanted to see. The buying...
Google+ Review
- March 02, 2017
Billy was amazing and easy to work with and I love my new Mercedes.
Cars.com Review
- February 28, 2017
The work was completed in no time. My car was washed and cleaned after the service was done. GREAT JOB!!!!!!!
Cars.com Review
- February 26, 2017
Demtrius and Sissi were amazing. Highly recommend!
Cars.com Review
- February 26, 2017
Long of Chattanooga has been amazing, they've always taken care of me with my service. I've decided to purchase a new vehicle from Long because of that. I worked with Demetrius he was very understanding of my needs in a vehicle. He listened and payed attention to detail. We were able to get a great...
Cars.com Review
- February 23, 2017
The atmosphere Great and the staff pleasant. It took me about 2 hrs at the most and I was in and out with my purchase. I highly recommend Long of Chattanooga.
Google+ Review
- February 16, 2017
My salesman Billy was nice and very accommodating. He even drove down to Dalton to help me with the features after he sold me my car. Definitely ask for him.
Google+ Review
- February 16, 2017
David in service is #1!
Google+ Review
- February 16, 2017
My original post of Long Mercedes was not favorable. However, after elevating my concerns to Tommy the General Manager I am rescinding my first rating of 1 star to now a 4 star rating. I would given them a 5 star rating had this whole ordeal not cost us so much time, energy and resources. My wife...
Cars.com Review
- February 14, 2017
We're always pleased with Long of Chattanooga. They provide excellent service and treat us like family.
Cars.com Review
- February 11, 2017
Demetrius Bishop was very helpful in finding the vehicle i wanted. I felt so confident in closing the deal knowing that it was what i wanted at a really good price. Everything when really smooth and hassle free thanks to Demetrius Bishop and Phillip Ashmore. Enjoyable Excperience.
Cars.com Review
- February 09, 2017
My name is Karen Bournes. I purchased a glk 350 a couple months ago. Demetrius Bishop and Allen Long worked very hard to locate the vehicle for me. The experience was amazing. I'm in love with my car thanks to those two. Demetrius is not only the best salesman but he is also a great friend. I truly...
Cars.com Review
- February 06, 2017
I recently purchased a car from Demetrius Bishop. He was awesome and very knowledgeable. I Really enjoyed the experience. The whole sales team were all very helpful!
Google+ Review
- January 30, 2017
My original post of Long Mercedes was not favorable. However, after elevating my concerns to Tommy the General Manager I am rescinding my first rating of 1 star to now a 4 star rating. I would given them a 5 star rating had this whole ordeal not cost us so much time, energy and resources. My wife...
Cars.com Review
- January 28, 2017
I was talking to Demetrius Bishop on Friday afternoon on the certified 2014 E350. He was awesome! I will be back to buy the car soon.
Cars.com Review
- January 27, 2017
Good staff, car I would not recommend--has a lot of recalls
Cars.com Review
- January 07, 2017
Long was able to align my 2006 S500 correctly, having had another MB dealer and an independent garage try and fail. They took the time to diagnose the issue, it needed new eccentric bolts to bring it into alignment. The car drives better than it ever has. Long Mercedes is the place to go for...
Cars.com Review
- January 04, 2017
Purchase process was very pleasant. Everyone was helpful and accommodating. Highly recommend!!
Google+ Review
- December 16, 2016
I tried for hours to simply call the service department about my vehicle, and no one answered. You don't want our money? That's fine, Birmingham does..
Google+ Review
- December 16, 2016
Great dealership! Zack was outstanding in the sales process!