Google Review
- May 23, 2020
Chad was amazing. Was looking at a wack Q5 and got me a great GLK350 instead
Google Review
- May 23, 2020
We had a fantastic experience buying our new Mercedes at Long of Chattanooga. Paul Rawiszer went the extra mile, finding us exactly what we were looking for. We could not be happier with our purchase.
Google Review
- May 23, 2020
I had a very pleasant comfortable experience here. The customer service is excellent .. James my salesperson treated me like family n made sure I was happy. Thank y'all so much
Google Review
- May 23, 2020
Google Review
- May 23, 2020
Zak has been my salesman for years. I just purchased my 8th car with Long of Chattanooga and would recommend it to anyone. Zak is THE MAN!!!
Google Review
- May 22, 2020
Thanks for all your help. James and Jason are the best.
Google Review
- May 21, 2020
Bryce Young was wonderful!!Very professional. It was the perfect car buying experience!
Cars.com Review
- May 21, 2020
They had very good service. They fixed my car very fast and also gave me a rental car so I would have to wait. They have very good customer service and care about you.
Google Review
- May 20, 2020
Thanks to zack for being a big help
Cars.com Review
- May 20, 2020
Service was excellent. Jason took his time educating me about all of the features on my vehicle. I was greeted with a smile by everyone...total professionalism ! I would definitely recommend this dealership and send them to Jason !! Thanks !
Google Review
- May 19, 2020
Tate Smith in the service department was absolutely incredible. He went beyond and above what I needed. He was professional and so polite and pleasant.
Google Review
- May 19, 2020
Google Review
- May 18, 2020
Zac was a great salesperson and helped us a lot to get our vehicle. Price was very good for a brand new Palisade compared to a lot of places around here.
Google Review
- May 17, 2020
I turned the key in the ignition of my 2012 SLK-250 and heard only silence. I called Mercedes Embrace from the car, and was advised they would contact Long Mercedes for roadside assistance. I also spoke with my service advisor, Mary Beth Slasor, who always takes great care of us. Within an hour...
Google Review
- May 15, 2020
We just moved to the Chattanooga area in January and stopped in to just look at cars on a Sunday (everyone was closed). During the quarantine, we had nothing better to do one day, so we went to look at the new 2020 vehicles and stopped in at Long of Chattanooga - Genesis.I must say from the very...
Google Review
- May 15, 2020
Bryce Young is an awesome salesman! Go see him!!
Google Review
- May 13, 2020
Bryce at long was wonderful to work with . highly reccomended.Great staff and experience.
Google Review
- May 12, 2020
James is the best sales guy I know!!
Cars.com Review
- May 11, 2020
This is by far the best place I have ever bought a car from. Torrie was exceptional with her knowledge of the vehicles and asking the right questions to make sure I was getting the car that I was looking for and met my needs!! All of the people were friendly and professional and I would recommend...
Google Review
- May 11, 2020
Chad has been great to work with. I highly recommend him! He made everything easy!
Google Review
- May 11, 2020
James was great. Thanks
Google Review
- May 09, 2020
Google Review
- May 09, 2020
James was the best!! I highly recommend him, Im in love with my Jeep Wrangler !!
Google Review
- May 09, 2020
LOGAN WAS AWESOME!! He allowed us to take our time and drive several cars before making our decision. Thank you Logan for working with us. I would recommend Logan to anyone!
Google Review
- May 08, 2020
Chad was excellent! This was my first stop and I wanted a Lexus. He talked me into a Mercedes. I love it and so happy.
Google Review
- May 07, 2020
Zak, Mike and randy were amazing to work with . I would recommend them to anyone
Google Review
- May 06, 2020
Reliable
Google Review
- May 06, 2020
Went to Long Hyundai had an easy time looking at the cars. Zakaria Ibnsliman was great and sent time making sure we got the car we wanted.
Google Review
- May 06, 2020
Google Review
- May 05, 2020
Justin was a great salesman. He was very informative on all of our questions and answered them very precisely. A++
Google Review
- May 02, 2020
Justin was a great salesman. He was very informative on all of our questions and answered them very precisely. A++
Google Review
- May 01, 2020
Google Review
- May 01, 2020
Google Review
- May 01, 2020
I had a unique situation that in some instances could have been an insurmountable hurdle for completing the process. The Long Mercedes team marshaled the resources necessary to complete the process in a timely fashion.My lead sales person was Justin Hendricks who understood why I wanted the vehicle...
Google Review
- May 01, 2020
Bryce was a great sales man I REALLY enjoyed working to him
Google Review
- April 28, 2020
Zack and Randy are awesome! Thanks guys!
Google Review
- April 28, 2020
I have been searching for over 3 months for a new vehicle and have met with Zak the first time 3 months ago and we didn't get into anything at that time. But today I met with Zak again and I am leaving with a 2018 Hyundai Elantra. What a pleasant experience. He is a pleasure to work with.
Google Review
- April 28, 2020
Chad was down to earth, energetic, and informed! Didnt rush the deal, and was professional!
Google Review
- April 26, 2020
Another great service experience with Zak! He always makes it worth the drive from Nashville to purchase from him. His customer service throughout the years has made this guy more like family. If youre looking for a great vehicle & great service see Zak @ Long of Chatt!
Google Review
- April 23, 2020
Enjoyed working with Bryce. Ive bought previously from Long and will again!! Great Dealership!!
Google Review
- April 23, 2020
Zak and the entire Hyundai Family were such a pleasure to work with!
Google Review
- April 22, 2020
I just purchased my (first!) Mercedes from Long of Chattanooga and the experience could not have been more perfect. The car I purchased was a used 2017 CLS 550. I have been looking for this model (with the right color interior) and options/upgrades for months, so I was really excited to find it on...
Google Review
- April 20, 2020
I always come to Long and see Mike and Zack. The best combination,great team!!
Google Review
- April 13, 2020
Long of Chattanooga was excellent in my car buying experience. I could not have asked for a better Concierge than James Odom. His knowledge and customer experience is par-none.
Response from the owner Replied: Thank you for allowing us to earn your business, Michael. Be sure to ask James about our referral program!
Google Review
- April 11, 2020
Must say it was a pleasure working with James and Alan down at Long Mercedes. James did a great / low pressure job of showing us what we were interested in and Alan helped layout out the options when it came time to close. Thanks!
Google Review
- April 11, 2020
Professional service! Always trying hard to accommodate my schedule when servicing my MB.
Google Review
- April 11, 2020
Found the car I was interested in online. Chad called me within minutes of submitting my information and set up an appointment to see it. Everyone on site was welcoming and friendly. Chad was extremely knowledgeable about the car. We had a stress-free negotiation that ultimately led to getting the...
Response from the owner Replied: We are driven to delight, Adam and honored that you chose us. Welcome to the Long of Chattanooga family.
Google Review
- April 11, 2020
James was excellent & extremely knowledgeable . Could not have asked for anyone better
Response from the owner Replied: Thank you for allowing us to serve your automotive needs, Amanda. We appreciate you.
Google Review
- April 08, 2020
Google Review
- March 29, 2020
Google Review
- March 29, 2020
Google Review
- March 19, 2020
Cedric was great to work with....very informed
Response from the owner Replied: Thank you for your 5 star rating, Ric. Be sure to ask Cedric about our referral program.
Google Review
- March 18, 2020
Logan was great in helping me purchase my GLB!!
Response from the owner Replied: Thank you for choosing Long of Chattanooga, Mikayla!
Google Review
- March 18, 2020
Rude people. Didn't even tell us we were at the wrong place for delivery.
Google Review
- March 14, 2020
We drove up all the way from Calhoun to purchase this wonderful 2014 E-Class. Couldn't have asked for a better sales consultant than Perry. Long of Chattanooga was the best experience!
Response from the owner Replied: Thank you for trusting us to serve your automotive needs! We are pleased that we could earn your business!
Google Review
- March 14, 2020
Perry was The Man in my purchase of a BRAND NEW 2018 GLE 350.Couldn't recommend him, the brand, and Long of Chattanooga enough!!!A long drive is a better drive!
Response from the owner Replied: Can we use that quote, Joel? Thank you for choosing us!
Google Review
- March 14, 2020
Nice service and Josh is great
Response from the owner Replied: Thank you for your rating, Dale. We'll see you next time.
Google Review
- March 13, 2020
We drove up all the way from Calhoun to purchase this wonderful 2014 E-Class. Couldn't have asked for a better sales consultant than Perry. Long of Chattanooga was the best experience!
Google Review
- March 13, 2020
We drove up all the way from Calhoun to purchase this wonderful 2014 E-Class. Couldn't have asked for a better sales consultant than Perry. Long of Chattanooga was the best experience!
Google Review
- March 12, 2020
I would like to compliment Bryce young of long Mercedes Benz and Chattanooga he is very professional very courteous and one of the brightest young man we have ever met and we are a long time loyal Mercedes customers I compliment him and given the highest rating I possibly can
Response from the owner Replied: What a wonderful rating, Beverly. Thank you! Be sure to ask Bryce about our referral program.
Google Review
- March 11, 2020
Perry was The Man in my purchase of a BRAND NEW 2018 GLE 350.Couldn't recommend him, the brand, and Long of Chattanooga enough!!!A long drive is a better drive!
Google Review
- March 11, 2020
Go to long of Chattanooga like I always do you will own a beautiful car and a life time friends like a family See ZAK and MIKE...
Response from the owner Replied: Thank you for being part of the Long of Chattanooga family, Patty! We appreciate you.
Google Review
- March 11, 2020
Chad was great in the Purchase of my C250. Picked me up at the airport and couldn't ask for better customer service. Long of Chattanooga is where you need to buy your cars!!!
Google Review
- March 09, 2020
Perry was The Man in my purchase of a BRAND NEW 2018 GLE 350.Couldn't recommend him, the brand, and Long of Chattanooga enough!!!A long drive is a better drive!
Google Review
- March 09, 2020
Perry did a amazing job with the GLC-300!!
Response from the owner Replied: Thank you, Julian for your rating. We hope you are enjoying your GLC!
Google Review
- March 07, 2020
Response from the owner Replied: Thank you for your rating, Zachary. We appreciate you.
Google Review
- March 07, 2020
Logan is a great salesperson. He's very patient. Great experience!
Google Review
- March 07, 2020
Jordan was knowledgeable and helpful. He took time to make sure we were perfectly comfortable with our new car choice. We will ask for him again next time!
Response from the owner Replied: Thank you Jana!
Yelp Review
- March 06, 2020
Yelp Review
- March 06, 2020
Google Review
- March 06, 2020
I've taken my 2005 C230 Kompressor to Long every year since I bought it from them in 2004. Always get car right in and a loaner car is available if I want one. I'm told what needs to be done and know the cost up front. Highly recommend service and sales.
Response from the owner Replied: Thank you for your rating, Patti. See you next time!
Google Review
- March 05, 2020
Chad was great in the Purchase of my new GLC 300. Finally have the vehicle I've been wanting for quite awhile. Answered all my questions and the team at Long was exceptional.
Google Review
- March 04, 2020
I recently had the opportunity to purchase a used vehicle and could not be more pleased with the service that I received during the process. I had a unique situation that in some instances could have been an insurmountable hurdle for completing the process. The Mercedes Benz team marshaled the...
Response from the owner Replied: We are so pleased that we could offer you such a wonderful experience, Jerry. We strive for this each time. Thank you for choosing us.
Google Review
- March 04, 2020
Logan was great with the jetta, and really helpful with information on the vehicle
Response from the owner Replied: Thank you for choosing Long of Chattanooga, Maurice. We appreciate you.
Google Review
- March 03, 2020
Paul was fantastic to work with, he listed to what I actually needed and could afford in place of trying to up sell and talk over me. I really enjoyed working with him!
Response from the owner Replied: Thank you so much! Be sure to ask Paul about our referral program.
Google Review
- March 03, 2020
Paul was exceptional, nice, helpful, efficient and intuitive. I highly recommend him to anyone looking to purchase. In fact, the entire experience at Long MB was, and always is so very pleasant. Thank you!
Response from the owner Replied: Thank you, JZ! We are honored to serve your vehicle needs.
Google Review
- March 02, 2020
We bought our first Mercedes this weekend and Paul was so quick to respond to me and show us to our car and test drive! It was very intimidating to go to Mercedes and from time we got there to time we left they was so great and so not judgmental at all! They worked so hard to get us in our car that...
Response from the owner Replied: Thank YOU for choosing us, Toria! We are honored to have you as part of the Long of Chattanooga family.
Google Review
- February 29, 2020
James was the best!! Awesome to work with! Got me the car of my dreams. Go see James!!
Response from the owner Replied: Thank you for allowing us to earn your business, Sherry!
Google Review
- February 29, 2020
This is our second from long Hyundai and Zak We are treated with dignity and respect We love dealing with them if you looking for Hyundai cars look for the best two Long Hyundai and zak
Response from the owner Replied: Thank you for the 5 star rating, Debbie!
Google Review
- February 29, 2020
Neil and Bryce were very thorough and helpful in this lease process. Neil is very knowledgeable on sales and leases and Bryce is super on all the tech systems of the vehicle.
Response from the owner Replied: Thank you for choosing Long of Chattanooga, Mr. Leary. We appreciate you.
Google Review
- February 27, 2020
Chadwick Gregory is amazing!! Made the whole car buying process painless. You can tell he truly has a passion for what he does. He was very knowledgeable and did not make me feel like I was rushing in to making a decision. I would recommend him to anyone looking for a car!
Response from the owner Replied: This is what we strive for, Rebekah! Thank you for trusting us with your vehicle needs.
Google Review
- February 27, 2020
I networked this deal with Chad from NC. He was very knowledgeable and forthright with me and my wife the entire way. Dale also assisted and has excellent customer courtesy. I could not recommend Long of Chattanooga both locally and for others like myself, any where in the country!
Google Review
- February 27, 2020
Great service!!!! Paul was a super salesman!Very happy customer!
Response from the owner Replied: Thank you, William! We value your business! Ask Paul about the referral program.
Google Review
- February 22, 2020
I have been working with Chad for over a month getting my new G wagon. Helped me every step of the way. Even picked me up at the airport! Long of Chattanooga was Awesome!!!
Response from the owner Replied: Thank you so much, Asher! We strive for reviews just like this. Please visit us again for any of your future automotive needs! Welcome to the Long of Chattanooga family.
Google Review
- February 22, 2020
Google Review
- February 22, 2020
Zach was outstanding. Great customer service all the way to the end. He is why we just bought our third Hyundai
Google Review
- February 21, 2020
Perry was great!
Google Review
- February 21, 2020
I have been working with Chad for over a month getting my new G wagon. Helped me every step of the way. Even picked me up at the airport! Long of Chattanooga was Awesome!!!
Response from the owner Replied: Thank you so much, Asher! We strive for reviews just like this. Please visit us again for any of your future automotive needs! Welcome to the Long of Chattanooga family.
Google Review
- February 20, 2020
I got the car that I was looking for! I am totally satisfied. James, the salesman, was very helpful and courteous! I would highly recommend Mercedes Long of Chattanooga to anyone.
Cars.com Review
- February 19, 2020
On 02/14/2020 I took my 2016 CLA 250 for service. Problem#1- I made an appointment 1 week prior to my arrival. Upon arrival I was advised that they had no idea I was going to have my vehicle serviced. They advised me that they did not have me scheduled to have service done. Problem#2- I advised...
Google Review
- February 18, 2020
The Body Shop is a good group to work with. Friendly, courteous and professional. DO NOT trust the sales department! Double check everything. I was lucky to catch them in a lie early. Flippant and unapologetic. Get your work done here buy elsewhere.Update: Even the response here is flippant and...
Response from the owner Replied: Mr. Caraway,We apologize for what you felt was information conveyed dishonestly. Theoriginal price of the vehicle, which was clearly marked on the windshield,is the number that we originally worked from. When we presented the figuresand you advised that your budget was X dollars per month, a discount wasapplied and our team worked relentlessly, structuring the numbers severaldifferent ways, to try to achieve what you advised was your max monthlybudget. We were, apologetically, unable to reach your specified amount onthis particular Mercedes-Benz GLA. When I reached out to you to deliverand explain this information, I offered to find another GLA that would fityour budget. This offer was followed by silence on your end of the line. Idialed you again, assuming that the call was dropped or lost, to be informedby yourself, that no, you in fact hung up on me. I am happy to offer andprovide a solution to your budget restrictions and do wish that you wouldcontact me personally to further discuss those options. Thank you.
Google Review
- February 18, 2020
Fantastic experience with Zak and everyone at Long Hyundai. Five stars!
Response from the owner Replied: We are delighted that we were able to earn your business and provide you with a 5 star experience! Thanks, Timothy!
Google Review
- February 17, 2020
Response from the owner Replied: Thank you, Neil! Please visit us again soon.
Google Review
- February 15, 2020
Awsome experience
Response from the owner Replied: We are #driventodelight, Carrie. So pleased to hear that you enjoyed your experience with Mercedes-Benz at Long of Chattanooga.
Google Review
- February 13, 2020
I called about a GLA and Chad was very helpful with all of my questions. I then asked about an A220 and this car is a dream come true. I'm very happy I picked up the phone and Called Long of Chattanooga!!!
Response from the owner Replied: Thank you so much, Asher! We strive for reviews just like this. Please visit us again for any of your future automotive needs! Welcome to the Long of Chattanooga family.
Google Review
- February 12, 2020
Logan was fantastic at all his help and really appreciated with the C-300.
Google Review
- February 12, 2020
Logan was fantastic at all his help and really appreciated with the C-300.
Google Review
- February 12, 2020
Logan did a great job with the GLC.
Response from the owner Replied: The GLC is a great choice, Marilyn. Thank you for allowing us to earn your business.
Cars.com Review
- February 12, 2020
Tate was my service advisor, he kept me informed on what was going on with the repair, answered my questions and always thanked me. He is one of the best.
Google Review
- February 11, 2020
Justin Hendrick was very courteous and professional. Everything was explained in detail and he answered all of my questions.
Response from the owner Replied: Thank you for choosing Mercedes-Benz at Long of Chattanooga, Geraldine. We are thrilled to hear that you enjoyed your experience.
Google Review
- February 11, 2020
James and Justin had excellent customer service and amazing sales men and took very good care of us
Response from the owner Replied: A fantastic customer experience is highly important to us, Somer. We are pleased that we were able to offer this to you. Thank you for allowing our team to serve your vehicle needs.
Google Review
- February 10, 2020
I called about a GLA and Chad was very helpful with all of my questions. I then asked about an A220 and this car is a dream come true. I'm very happy I picked up the phone and Called Long of Chattanooga!!!
Response from the owner Replied: Thank you so much, Asher! We strive for reviews just like this. Please visit us again for any of your future automotive needs! Welcome to the Long of Chattanooga family.
Google Review
- February 10, 2020
Very thorough and helpful. Car runs new now, noticed by my spouse
Response from the owner Replied: Thank you, Glen! We hope to serve your family again for any future automotive needs.
Google Review
- February 09, 2020
Courteous people. Had to order key
Response from the owner Replied: Thank you for the kind words, Bob. Please let us know what we can do to be of service in the future.
Google Review
- February 08, 2020
I called about a GLA and Chad was very helpful with all of my questions. I then asked about an A220 and this car is a dream come true. I'm very happy I picked up the phone and Called Long of Chattanooga!!!
Google Review
- February 08, 2020
Justin is an awesome car salesman. I wouldnt go anywhere else. He was very helpful with all my questions and concerns.
Response from the owner Replied: Thank you, Sherry. Our guests are pretty awesome, too! Thank you for allowing us to earn your business.
Google Review
- February 08, 2020
I called about a GLA and Chad was very helpful with all of my questions. I then asked about an A220 and this car is a dream come true. I'm very happy I picked up the phone and Called Long of Chattanooga!!!
Google Review
- February 04, 2020
I walked in up with no appointment and they got worked me in. I've worked in the automotive service industry before, so I now what a PITA that is. Glad I went there.
Response from the owner Replied: Fabulous, Michael! So happy we were able to help with your service needs. We hope to serve you again in the future!
Google Review
- February 03, 2020
This was our second automobile purchase here. Our experience at Long Mercedes was again nothing short of exceptional! Truly second to none! Paul and Jason were very professional, knowledgeable and treated us with respect and courtesy. We feel like we truly matter to Long Mercedes. Not just another...
Response from the owner Replied: This is delightful! Thank you for your repeat business and for trusting us to serve your vehicle needs. We will be here when you are ready for number three. At Long of Chattanooga, you do matter!
Google Review
- February 01, 2020
Bryce did a wonderful job...very straightforward and informative. Great salesman and great dealership!
Response from the owner Replied: Thank you for allowing Mercedes-Benz at Long of Chattanooga to earn your trust and business, Brandon. Please come to us for any of your future needs.
Yelp Review
- February 01, 2020
A vehicle of mine will NEVER cross the sidewalk into this sorry excuse of a used car lot ever again. I have owned 4 Mercedes Benz vehicles, one which was purchased from here. Never again. Their service department is useless at best, and their sales team is deceptive. Josh the service advisor is an...
Google Review
- January 31, 2020
Ardis toney wad great
Response from the owner Replied: Customer service is our top priority, Dannie. Thank you for shopping Long of Chattanooga!
Google Review
- January 31, 2020
Zak is the salesman and he is the man to see for all your automobile buying experience I did you should too
Response from the owner Replied: Thank you for allowing us to earn your business, Mark. Send your friends and family to see us. We will take great care of them, too!
Google Review
- January 30, 2020
Jordan Ankney very professional, courteous & helpful. Would definitely do business again with them.
Response from the owner Replied: Great, Glenda! We appreciate your review. Please do visit us again for any future needs.
Google Review
- January 28, 2020
Response from the owner Replied: Thank you for choosing Long of Chattanooga, Bill. We appreciate you.
Google Review
- January 28, 2020
Just purchased our second vehicle from Long Mercedes in Chattanooga. Weve always had a great experience from the service department to the very professional sales people. In particular, I highly recommend our salesman, Paul Rawiszer. He was knowledgeable, extremely courteous and professional. He...
Response from the owner Replied: Thank you so much for choosing us again, Shannon! We are delighted to have you as part of the Long of Chattanooga family. See you again when you're ready for number three!
Google Review
- January 28, 2020
I traded my SLK in to Mr. Chad on a new to me GLA. Love the car. Love the Dealership. Love the 1.99%!!!
Google Review
- January 27, 2020
I walked into Long Mercedes in the middle of a thunderstorm, soaking wet and on a very tight deadline,. Brice got on board to sort out what l needed (and when) right away with the intrepid spirit of a terrier. He allowed me to ask lots questions and helped me find answers when he didn't know them....
Response from the owner Replied: We are delighted with your review, Andy. We strive for a fantastic guest experience with every customer. Every time. Please do send your friends and family over for a fantastic experience as well. Ask Byice about our referral program!
Google Review
- January 25, 2020
Logan was a joy to work with. I am loving my new GLB
Response from the owner Replied: The GLB is a great choice, Tera. Welcome to the Long of Chattanooga family. We look forward to a long lasting relationship with you and your GLB!
Google Review
- January 25, 2020
Neal was great with my gel. Very happy
Response from the owner Replied: Thank you for allowing us to earn your business, Perry. We look forward to serving your future automotive needs!
Google Review
- January 24, 2020
Long of Chattanooga purchase a c gle 350 from perry love my new car
Response from the owner Replied: Thank you for the excellent rating, Rene. Please visit us again for your future needs.
Google Review
- January 23, 2020
Response from the owner Replied: Thank you, Crista. We appreciate you choosing Long of Chattanooga.
Google Review
- January 22, 2020
James was really fantastic
Response from the owner Replied: Our guests are pretty fantastic, too, T. Thank you for choosing us.
Google Review
- January 22, 2020
Great experience with Logan. He helped us purchase an awesome car and took excellent care of us thanks!
Response from the owner Replied: We are delighted that we were able to serve your vehicle needs, Suzanne. We appreciate you choosing Long of Chattanooga.
Google Review
- January 22, 2020
My 5 star experience with Long Mercedes was EXCELLENT!Paul handled the process from our first conversation over the phone until the pick up of the Mercedes..I traveled from Atlanta GA to their dealership in TENNESSEE and everything went well. I like to thank Paul and the rest of the staff for...
Response from the owner Replied: Such kind words, Robert! We strive for greatness from A-Z and are glad we could share these values with you. Welcome to the Long of Chattanooga family!
Google Review
- January 21, 2020
My husband and I worked with Paul to get the gle i wanted and he made it smooth and easy for us. Goodbye lexus!
Response from the owner Replied: Hello Mercedes! Thank you for allowing us to earn your business, Beverly!
Google Review
- January 21, 2020
Paul helped us out and we had to work for it but we ended up getting a great deal. Go see Paul in Chattanoooga
Google Review
- January 21, 2020
I purchased several cars in the past years from long Hyundai and all from zak the best salesman I ever met and as far as I am concerned he is the best in Tennessee
Response from the owner Replied: Thanks, Ryan! We value you as part of the Long of Chattanooga family. See you again soon!
Google Review
- January 17, 2020
Zak is the man at long Hyundai if you make it to long and to see zak you lost
Response from the owner Replied: Thank you for choosing Long of Chattanooga, Jamal. Send your friends and family our way. Be sure to ask Zak about our referral program!
Google Review
- January 16, 2020
My wife worked with Chad and Dale to get this GLE. Service was amazing as well as this dealerships transparency throughout the process. Everyone, no matter how far, should use Long of Chattanooga!!!
Google Review
- January 13, 2020
Zack is wonderful!!!! I would recommend him to everyone!!
Response from the owner Replied: Thank you, Cara! Send your friends and family to see us, also. Be sure to ask Zak how you can participate in our referral program.
Google Review
- January 12, 2020
We were looking at a car here.
Response from the owner Replied: Thank you for this excellent rating, Johnny!
Google Review
- January 10, 2020
Met James Odom today and same day bought my daughter a beautiful E 350 from their used inventory. The most professional and courteous salesman and staff i have ever dealt with. Highly recommended! Service staff as well.
Response from the owner Replied: Thank you, Dustin! We strive for exceptional excellence. Please do visit us again for any of your future needs! Welcome to the Long of Chattanooga family.
Google Review
- January 10, 2020
James and Cedric was great to work with.
Response from the owner Replied: The pleasure was ours, Vince! Thank you for allowing us to earn your business!
Google Review
- January 10, 2020
amazing customer service . James and Logan were the primary reason i bought the C300. I am very happy with my purchase, but these gentlemen sealed the deal. Hands down the nicest dealership in Chattanooga.
Response from the owner Replied: Amazing guests like yourself make this possible, Nancy! Thank you for allowing us to earn your business.
Google Review
- January 09, 2020
Mr. Zak was very sweet and help me so much with getting my new vehicle. I definitely recommend you going to him as your salesman!!
Response from the owner Replied: Thank you, Kaleigh. Make sure to ask Zak how you can participate in our referral program.
Google Review
- January 08, 2020
Logan was awesome to work with on the GLC purchase
Response from the owner Replied: Thank you for allowing us to earn your business, Claire. We are happy to have you as part of the Long of Chattanooga family!
Google Review
- January 04, 2020
I had a great time here. They were very helpful and the taught us how to use the car. James was very helpful
Response from the owner Replied: Purchasing a vehicle is fun at Long of Chattanooga! Thank you. Cameron. We are so pleased that you enjoyed your experience with us.
Google Review
- January 04, 2020
Zak was very helpful, friendly, nice, and knowledgeable. We will refer others to him.
Response from the owner Replied: Great news, Chantele! Be sure to ask Zak how to participate in our referral program.
Google Review
- January 04, 2020
I came in with my family Friday and bought from Chad Saturday. Great experience during a tough circumstance. Couldn't suggest Long of Chattanooga more!!!
Google Review
- January 03, 2020
Response from the owner Replied: Thank you for your rating, Muna.
Google Review
- January 03, 2020
Excellent Service Dept and the people in the dealership make you feel welcome. The owner came into the break room for a cup of coffee and struck up a conversation with me. Where does that happen anymore? Love this dealership.
Response from the owner Replied: Thank you, John! We are a family here and are happy to include you as part of that. We look forward to your next visit.
Google Review
- January 02, 2020
Zak was extremely helpful and thorough thru every step of the purchase of our 2019 Tucson. Looking forward to enjoying this 3rd vehicle from Long Hyundai.
Response from the owner Replied: We are happy to hear that you keep coming to us, Susan! We will be here for number. also. Thank you for choosing Long of Chattanooga again and again.
Google Review
- January 02, 2020
I have purchased two vehicles from Long of Chattanooga and used the service department on several occasions when I needed service on my vehicles. My experiences with the sales team and service department have always been excellent. The service team is consistently prompt, professional and...
Response from the owner Replied: We are honored to have you as part of the Long of Chattanooga family, Barry and look forward to continuing our relationship with you for years to come. Thank you for choosing us.
Cars.com Review
- January 02, 2020
Long Mercedes of Chattnoogas service department is top notch. We live in Varnell Ga, and Josh, my service advisor always makes it possible for my car to be picked up either at our house or my wifes office in Dalton Ga. This time it was our home. Once my CLA was received and check, since I have...
Google Review
- December 30, 2019
Zak is truly a good sales personInformative and kindWill come back for another car in the future
Response from the owner Replied: We look forward to it, Brenda! Be sure to ask Zak about our referral program.
Google Review
- December 30, 2019
Bryce helped me get my new vehicle and was so great to work with. If youre looking for a new Mercedes, ask for him!!!
Response from the owner Replied: Thank you, Ashley! We appreciate your rating and value you as part of the Long of Chattanooga family.
Google Review
- December 30, 2019
Paul and Justin were great
Response from the owner Replied: Thank you for allowing us to earn your business, Mr. Pippenger. We are delighted that you chose us.
Google Review
- December 23, 2019
I worked with Neil today in purchasing a great 2016 E - Class sedan. Between him and my neighbor Danny, they got me a great deal that I didn't believe possible. THANK YOU SO MUCH LONG OF CHATTANOOGA!!!!!!!!
Google Review
- December 21, 2019
We purchased our vehicle from James! He was very patient with us the entire time. He was kind to us. We love Mercedes!
Response from the owner Replied: Kindness is one of our favorite things, Prescott. Thank you for choosing Long of Chattanooga.
Google Review
- December 20, 2019
We purchased our vehicle several weeks ago and are still enjoying it. Our salesmen did a great job. Thanks for following up with us James Odom
Response from the owner Replied: Thank you for allowing us to earn your business, Dee. We look forward to serving your vehicle needs in the future.
Google Review
- December 19, 2019
James has taken care of us through purchasing two different cars. Even if it might be wanted to sell a new car, he lays out all the options and we can honestly tell them our budget and they dont push us on anything. Hes always so knowledgeable and its so refreshing to work with such a genuine...
Response from the owner Replied: Our guests are our best asset, Monica. We appreciate you trusting us with your vehicle needs and look forward to a long lasting relationship with you! Thank you for choosing Long of Chattanooga.
Google Review
- December 19, 2019
Fantastic experience! In and out so quickly AND the best deal around. Ask for Stacy Pressnell and Randy Fransisco - theyre the best! Great selection and really make the process a smooth one without being pushy
Response from the owner Replied: Thank you, Lauren! We are honored that you allowed us to earn your business!
Google Review
- December 18, 2019
Logan was excellent with helping me buy my GLS!
Response from the owner Replied: The GLS is a fabulous choice, Annamma. Thank you for allowing us to earn your business.
Google Review
- December 17, 2019
Chad was very helpful, kind and professional!
Response from the owner Replied: We strive for all of these things. Thank you, Jonnie. Welcome to the Long of Chattanooga family!
Google Review
- December 17, 2019
Ipurchased several cars from zak at long if Chattanooga and every time he treated us exceptionally well like the times before wiithout any doubt he is the oeoples man and the best salesman i ever came in contact with and dealt with Zak is the one
Response from the owner Replied: Hi Cedric! Thank you for allowing us to serve you again and again!
Google Review
- December 13, 2019
In all the years Ive dealt with Long Mercedes. Ive yet to have a bad experience. Service is quick and thorough and I talked to Bryce about something new to buy. Hes a great salesman. Personable and knowledgeable. Easy and pleasant to work with.
Response from the owner Replied: Thank you, Steaven! We are honored that you chose Long of Chattanooga.
Google Review
- December 09, 2019
Very professional. A real pleasure to have my vehicle serviced here. I was traveling over the Thanksgiving holiday and my vehicle developed an issue that needed to be addressed. They were able to get everything taken care of quickly. I will do business with again when in the area.
Response from the owner Replied: We are delighted that we were able to service your vehicle needs and get you back on the road. Please do visit us again if you are in the area.
Google Review
- December 09, 2019
Came to Mercedes Benz of Chattanooga just to look at cars. Justin approached me and answered all my questions with ease! He made buying a car truly easy and was in and out! Everybody come and ask for him!
Response from the owner Replied: Thank you for allowing us to earn your business, Gary! Be sure to ask Justin about our referral program.
Google Review
- December 04, 2019
Zak helped us every time we came to long Hyundai and we purchase only from long Hyundai and zak we feel treated very well and listen to our needs then tailor the right car for our needs we are now like we have been a team for life time
Response from the owner Replied: Thanks, Danna! We are delighted to have you as part of the Long of Chattanooga family and look forward to continuing our relationship with you for years to come!
Google Review
- December 03, 2019
Great job James Odom
Google Review
- December 03, 2019
I am very happy with service it was quick and efficient , we were taken care of after someone made a mistake on our repair and thankfully they made it right
Google Review
- December 02, 2019
Google Review
- December 02, 2019
Bryce is a wonderful salesman!!! Such a great and positive experience. Customer service at its best!
Google Review
- November 30, 2019
Zac helped me find my new ride! Great service!
Google Review
- November 30, 2019
Bryce was wonderful. Very patient and kind!!!
Google Review
- November 30, 2019
Google Review
- November 30, 2019
We took our c280 in for service,it cost 1700.00 and when we got it back the shifter was broken from the floor.also payed to have brake light replaced and trunk was not put back together.we made an appointment and was bumped for another customer.would not recommend to anyone.
Google Review
- November 29, 2019
Chad was very easy to work with. Highly recommend
Google Review
- November 29, 2019
James did an amazing job finding my car!
Google Review
- November 27, 2019
Google Review
- November 26, 2019
My experience with Justin Hendrick was AWESOME!! He was professional, courteous, and efficient. Great customer service!
Google Review
- November 26, 2019
I have had my Mercedes serviced at Long for several years due to great customer care and competent, thorough technicians. Josh, my service advisor, and John, the shop foreman, are always eager to help and very down to earth people. I cant recommend Long enough
Google Review
- November 25, 2019
Chad great to work with and really knows his stuff!!
Google Review
- November 24, 2019
Google Review
- November 23, 2019
Excellent staff, and excellent service! If you're looking for a car go see Chad! You won't regret it!
Google Review
- November 23, 2019
Friendly and very knowledgeable staff. Chad Gregory was able to answer all our questions,and get us in the car we wanted. The financing process was fast and very organized. Definitely recommend Long of Chattanooga.
Google Review
- November 22, 2019
Excellent staff, and excellent service!
Google Review
- November 21, 2019
I had a great experience here, the staff was very friendly and inviting. My salesman Chad went above and beyond to make the process smooth and easy. I would highly recommend anyone give Long a visit. Ask for Chad.
Google Review
- November 21, 2019
Fixed my breaks
Google Review
- November 20, 2019
The Best Dealership in Chattanooga, TN by far! Bryce is awesome and so is all the staff. Buying a car has never been so easy, and the service department is great as well.
Google Review
- November 19, 2019
Bryce was a pleasure to work with. He made the whole process a breeze as he layed everything out for us. He wad very knowledgeable about the cars and we got the perfect one. Thanks for the great buying experience!
Google Review
- November 19, 2019
I had a great experience here, the staff was very friendly and inviting. My salesman Chad went above and beyond to make the process smooth and easy. I would highly recommend anyone give Long a visit. Ask for Chad.
Google Review
- November 19, 2019
Google Review
- November 18, 2019
Google Review
- November 18, 2019
Bryce was excellent in communicating the details and we had a very smooth transaction. We would highly recommend him for your next car purchase!
Google Review
- November 16, 2019
Google Review
- November 15, 2019
Bryce the salesman was fantastic. He was very informative and helpful in our decision making process. We just intended to look and maybe test drive a vehicle, but after talking to Bryce we brought home a perfect GLC 300. We have and will continue to highly recommend this dealership.
Google Review
- November 14, 2019
Justin was most helpful in my quest to find the right option for me. My decision was buy vs lease. I am leaving truly knowing that the lease option is for me.Much appreciation to Justin and others here at Long Mercedes Benz if Chattanooga.Stephina
Google Review
- November 13, 2019
Had the most pleasant experience getting my new C300. It is the cutest car and is so me! Justin Made the process so easy even with my parents coming from the Nashville Area. Thank you Justin and Long of Chattanooga!
Google Review
- November 13, 2019
This was my first car buying experience and I could not be even more delighted! Zak helped me to find a car I love at a price I love! I couldnt be more thankful for Long of Chattanooga and the car I drove off the lot!
Google Review
- November 12, 2019
Ardus helped us get a nice car at long Hyundai and we appreciate all their efforts .long Hyundai is the place to go for your auto needs
Google Review
- November 12, 2019
I wet to long Hyundai and I had a very good deal on a very good looking and driving car zak helped me and I am happy
Google Review
- November 11, 2019
Chad Gregory did a fatastic job of taking my needs into account while matching them to what the Dealership offered. Also, he is very personable. Thx, Chad!
Google Review
- November 09, 2019
I had a great experience here, the staff was very friendly and inviting. My salesman Chad went above and beyond to make the process smooth and easy. I would highly recommend anyone give Long a visit. Ask for Chad.
Google Review
- November 09, 2019
I had a great experience here, the staff was very friendly and inviting. My salesman Chad went above and beyond to make the process smooth and easy. I would highly recommend anyone give Long a visit. Ask for Chad.
Google Review
- November 09, 2019
Cedric was fantastic!! Made car buying easy! Highly recommend Cedric as a salesperson. Go see him today!!
Google Review
- November 09, 2019
Justin was Kind and patient and he catered to pretty much every need I had. Looked at a car 3 months ago and came back and bought that exact car. Would recommend 10/10. Make sure you come and ask for Justin !!!!
Google Review
- November 06, 2019
By far one of the BEST dealerships in Chattanooga.And Perry Carr is by far one of the BEST salesman!! He was my salesman over 10yrs ago and will continue to be whenever we are shopping for a new vehicle. Perry is very professional and knowledgeable. He made sure we had the perfect car this time...
Google Review
- November 06, 2019
Google Review
- November 05, 2019
James and Cedric are amazing. Treated me like a customer should be treated. Thank you for putting me in my dream car a new 2020 GLE. I can't stop smiling. You guys are the best. Thanks to them we came back Monday and my husband bought a new 2020 CLA for himself. They were patient and were especially...
Google Review
- November 04, 2019
James and Cedric are amazing. Treated me like a customer should be treated. Thank you for putting me in my dream car 2020 GLE. I can't stop smiling. You guys are the best. Thanks tonthem we came back Monday and my husband bought a 2020 CLA for himself. Dale was great and worked till after close to...
Google Review
- November 04, 2019
This is my wife and I's second purchase. Cedric was our salesman and he was very tentative, assertive, and very kind. We was greeted promptly and treated like family. We will definitely do business again and would highly recommend this dealership. This dealership should be training others how to...
Google Review
- November 03, 2019
Google Review
- November 02, 2019
One of the best buying experiences I have had in a long time. Cedric and James was just amazing..
Google Review
- November 02, 2019
James and Cedric are amazing. Treated me like a customer should be treated. Thank you for putting me in my dream car. I can't stop smiling. You guys are the best.
Google Review
- November 02, 2019
Zack did a great job in helping my grandson looking for a car. We have bought four of our six cars from Zach, and any new ones we will get from him
Google Review
- November 01, 2019
They make me happy with my new palisade ~~~ thanks Mr. Zakaria
Google Review
- October 31, 2019
We had a wonderful experience with Chadwick in sales, it was an easy and comfortable process, we highly recommend him.
Google Review
- October 31, 2019
Just bought another fabulous Mercedes from Mercedes Long of Chattanooga. I buys my cars from the one and only Neil. Best sale personal and dealership on the planet!
Google Review
- October 30, 2019
Cars.com Review
- October 30, 2019
When leaving the dealership after service, the TPS system showed low air pressure on all 4 tires. The tires had been rotated. There was grease on the seat and mud on the floor mat.
Google Review
- October 28, 2019
James was amazing, and Jason and Dale was wonderful. Thanks James
Google Review
- October 28, 2019
Me and my son were helped by Chad this past Saturday. Through his knowledge and ability; I actually returned later in the day with my husband and Purchased my brand new 2020 GLE. Thank you so much LONG OF CHATTANOOGA!
Google Review
- October 26, 2019
The group here worked hard to make sure I went home happy. James Odom did a great job with Service and went the extra mile.
Google Review
- October 26, 2019
Great service as always!
Google Review
- October 26, 2019
They make me happy with my new palisade ~~~ thanks Mr. Zakaria
Google Review
- October 25, 2019
They make me happy with my new palisade ~~~ thanks Mr. Zakaria
Google Review
- October 25, 2019
Thank you James for all your help and service. We will recommend you to all our friends and family.
Google Review
- October 24, 2019
Our experience with Jason, Chad and Neal was one of professionalism, humor and integrity! They served us well, met our desired vehicle choice, and we will always do our return business with this group! Amazing bunch of guys.
Google Review
- October 21, 2019
Google Review
- October 19, 2019
Great salesman...James treated me very well and did not use any pressure. 10/10 would recommend! Come to for all your Mercedes needs!I purchased a C250 for my daughter on 10/15/19, the entire staff was awesome especially my salesman James Odem. I talked with him about looking at SUVs and he took his...
Google Review
- October 18, 2019
Chad was possibly the most knowledgeable salesperson I have ever seen. He and Jason were very considerate and helpful so I could purchase a car easily with my very busy schedule! We all know buying a car at some places is a very long arduous process. The whole staff at Long made buying this vehicle...
Google Review
- October 18, 2019
Chad was very helpful with our E car purchase. Would highly recommend when thinking about buying a vehicle.
Google Review
- October 15, 2019
We purchased a GLC 300 at this dealership. We drove two hours from our home to test drive the car since they had the right color and combination of features that we had been searching for. Justin Hendrick greeted us at the door and helped us with our purchase. He was very knowledgeable about the car...
Google Review
- October 14, 2019
Had a great experience here at Long. James Odom was very knowledgeable and was able to find me a good deal on a C300. Service was fast and friendly.
Google Review
- October 11, 2019
Google Review
- October 11, 2019
They make me happy with my new palisade ~~~ thanks Mr. Zakaria
Google Review
- October 10, 2019
Chad was great, very helpful and professional. Lucky to have him help me!
Google Review
- October 09, 2019
Google Review
- October 09, 2019
Google Review
- October 09, 2019
Took my car to have my Service B check. Got my car home the low coolant indicator came on. I check my coolant was low no one top my coolant off.
Google Review
- October 07, 2019
Took my car in for repair. Great place. Great customer service
Google Review
- October 05, 2019
Paul was awesome! He has exceptional customer service skills and he answered all of my questions! It was a pleasure working with him! I would definitely recommend Long of Chattanooga to all my friends and family!
Google Review
- October 04, 2019
Can't say enough about this painless and enjoyable experience. Justin H. Was friendly and genuine. He was informative yet didn't oversell. The car was waiting up front when I arrived. They were completely fair on the new car as well asy trade value. Jason Williams was polite and transparent which is...
Google Review
- October 01, 2019
Another amazing deal from my super salesman Neil Sobel. This is my third Mercedes purchased from him and definitely won't be my last. It's always a great and easy experience.
Google Review
- September 30, 2019
Google Review
- September 30, 2019
Chad was my wonderful sales person and would highly recommend
Google Review
- September 29, 2019
Google Review
- September 27, 2019
Another amazing deal from my super salesman Neil Sobel. This is my third Mercedes purchased from him and definitely won't be my last. It's always a great and easy experience.
Google Review
- September 26, 2019
My experience at Long of Chattanooga with Chad was nothing less than great. He was very patient and understanding with explaining the trade in process. And got me into the car I wanted at the price that worked best for me.
Google Review
- September 26, 2019
Google Review
- September 24, 2019
Thanks for all your service. JAMES ODOM
Cars.com Review
- September 24, 2019
The service advisor was very professional and courteous. Good service. The appointment was on time and the waiting time was very reasonable. The diagnose was clear and the repair recommendation was appropriate.
Google Review
- September 20, 2019
My experience with the folks at Long Mercedes was exceptional. I was treated with respect and professionalism. The process from sales to finance went well. The vehicle was flawless. Thanks to everyone who made this a great experience!
Google Review
- September 18, 2019
I purchased the car from Switzerland and all the team were outstanding from Leanna to start with getting me the best car and price. Then Dale was exceptional in working me remotely through the financing and options. Duke and Jason were super in seeing everything went smoothly. When I arrived to get...
Google Review
- September 17, 2019
James is wonderful to work with!!! He found me my car iv been searching for!! Great service!!
Google Review
- September 17, 2019
Chad offered exceptional service!!
Google Review
- September 16, 2019
Great customer service and well pleased. Thanks James.
Google Review
- September 14, 2019
Great experience at the dealership. Very professional and knowledgeable sales reps!
Cars.com Review
- September 13, 2019
The customer service was outstanding and our salesmen James did a amazing job. We will recommend him and the dealership to all of our family and friends.
Google Review
- September 05, 2019
Justin was great and very trustworthy. He definitely got the job done in a timely manner and the results were great!! I'm a super happy customer right now and LOVE my new car!!!!
Google Review
- September 05, 2019
Perry Carr helped me and my boyfriend and I couldnt ask for anyone better. He was very helpful and understood what we wanted and helped us with that choice. So I recommend him 100%! Thanks Perry
Google Review
- September 02, 2019
Perry Carr has always been the associate that has assisted my husband and me for years, and for very good reason. We trust him implicitly, and he always makes the car buying experience amazing. I just purchased my new Mercedes a few days ago and received such top notch treatment. I highly...
Google Review
- August 31, 2019
Typical
Cars.com Review
- August 30, 2019
Zak is a awesome salesman. A lot of character and works very hard! I would recommend letting Zak work with you to find your next vehicle.
Google Review
- August 29, 2019
I had help from Zak. He was fast and efficient and was able to get me in the car I need.
Google Review
- August 28, 2019
Chad Gregory helped my husband and me today to test drive a new Mercedes. His personable approach was so admirable. His knowledge.... unsurpassed!! We wish we could retain all he so beautifully explained. He is an asset to this company, knows his product., and he will go far in this profession...
Cars.com Review
- August 27, 2019
I worked with a couple of salesmen Derek and Jon Mays and both were excellent. They answered all of my questions and helped me narrow down exactly which model and features I wanted. Randy, then did an awesome job of locating me a vehicle and arranging deliver. This was a very smooth transaction and...
Google Review
- August 27, 2019
Nice place.
Google Review
- August 26, 2019
Justin was GREAT! We had an even better experience working with him then we had ever had with Mercedes. Ask for Justin!
Google Review
- August 24, 2019
Chad is great to work with at Mercedes Long of Chattanooga! He was very professional and very helpful in my car buying process. He went above and beyond to make sure all my questions were answered. I highly recommend him! Everyone at the dealership were extremely friendly and there was no wait....
Google Review
- August 23, 2019
Google Review
- August 21, 2019
Google Review
- August 21, 2019
Excellent customer service from James and the whole dealership. I will recommend him and the dealership to all my family and friends. Thanks for the professionalism.
Google Review
- August 20, 2019
From Sales to Finance, I would highly recommend Long of Chattanooga to all of my friends! Eric and Kristi S.
Google Review
- August 20, 2019
Chad was amazing! DUKE AND JASON WERE LOVELY!
Google Review
- August 20, 2019
Great people...great service...really show they care in service area...
Google Review
- August 20, 2019
The whole dealership exudes professionalism! Cedric is my salesperson. I recommend Long Mercedes-Benz without reservation
Google Review
- August 19, 2019
Google Review
- August 17, 2019
Fantastic!!! Chad made buying from Long an extremely easy and enjoyable experience. Plan to buy my cars here from now on.
Google Review
- August 17, 2019
Just bought a Mercedes C300! Best experience buying a car Ive ever had. My salesman was James Odom and couldnt ask for a better person! Highly recommended!
Google Review
- August 15, 2019
Zack is very knowledgeable, personable and professional. Long Hyundai was very easy to work with and the buying process very smooth. Thank you Zak & Long!!
Google Review
- August 12, 2019
From Sales to Finance, I would highly recommend Long of Chattanooga to all of my friends! Eric and Kristi S.
Google Review
- August 10, 2019
Justin is Fantastic and made leasing my new SUV easy.
Google Review
- August 10, 2019
I took my car in for B-1 service this week and was very pleased with my experience. Josh Smith was in charge of my repair service and he was quick, efficient and accommodating...
Google Review
- August 09, 2019
Great experience with Chad and Justin.
Google Review
- August 07, 2019
I have purchased 6 cars from Long and this has been the best customer service experience Ive had. Thanks to James our salesman.
Google Review
- August 07, 2019
Thanks for the outstanding customer service from Mercedes and James. We really appreciate the time you spent with us.
Google Review
- August 04, 2019
People are really nice here
Google Review
- August 03, 2019
Neil Sobel and Jason Williams went above and beyond for our car buying experience. After going to dozens of dealerships and having to haggle everywhere. There were no high pressure sales, they gave us the best price the first time we discussed pricing- had the car ready and cooled off for our test...
Google Review
- August 02, 2019
My Dad came in about a month ago to purchase a new vehicle and the time wasnt right. Then he came back and purchased the car he wanted. His salesmen James was very patient with him and never pressured him. He was very pleased with the process.
Google Review
- August 01, 2019
Exceptional Service with Mercedes Benz at Long of Chattanooga.. Dale was a joy to work with on routine service of my ML-350.. From purchase to Service you cant go wrong with Perry Carr and Dale Reese top notch professionals
Google Review
- August 01, 2019
Google Review
- July 31, 2019
Recently Bought a SL 550, Chad Gregory was extremely helpful. Would recommend.
Google Review
- July 30, 2019
Came all the way from Jasper, Tennessee to look at the Midsized SUVs. Walking out with today with my Brand New GLC thanks to Makayla and Justin! They were fun and efficient, even in the rain!!! Come see these two. They make car buying easy and fun!
Google Review
- July 30, 2019
My wife purchased a car several weeks ago and she is enjoying it very much. She said that she had the perfect salesmen. James who spent time with her showing her all about her car. Thanks
Google Review
- July 30, 2019
Appreciate this place since buying my bar in 2013. Josh has been very helpful and informative along the way to service my husbands and my car. Thank you Long of Chattanooga.
Cars.com Review
- July 29, 2019
Windshield was replaced at a cost of $2,671. No questions about my insurance before installing it. Insurance (State Farm) was livid at such an extraordinary cost. Needless to say, they paid. State Farm was not happy, nor I. I left my auto at the dealership for two days for scheduled maintenance....
Google Review
- July 29, 2019
Google Review
- July 29, 2019
Neil did not even have the car. Talked to him on Tues got my car in from Florida and picked up Sat AWESOME After my last experience at RBM I thought I would never buy another Mercedes, Long has restored my faith in Mercedes and at least one of its dealers. THANKS NEIL
Google Review
- July 25, 2019
Chad was transparent through the whole sales process & each member of staff, including finance managers took the time to answer all of our questions and help us understand the deal thoroughly. Looking forward to doing business again. Thank you for making our purchase easy, we love our new car and...
Google Review
- July 23, 2019
Justin Hendrick was amazing and his patience and knowledge on his vehicles was accurate, his presence was welcoming! He made me feel extremely comfortable in making my purchase.
Google Review
- July 23, 2019
Chadwick is awesome
Google Review
- July 22, 2019
Chadwick, an amazing salesperson .
Google Review
- July 21, 2019
Worked with Perry Carr and had a great time. Totally transparent and honest, Dale in Finance explained everything and got me a great rate. I look forward to working with them in the future.
Google Review
- July 20, 2019
Justin was excellent. So friendly and helpful. He made buying a new car a good experience.
Google Review
- July 20, 2019
Chadwick Gregory was a great representative, helpful and supportive. Thank you
Google Review
- July 19, 2019
My wife purchased a car from Long Mercedes Benz and she said that it was the easiest buying experience ever. Her salesmen James did an amazing job on explaining the features to her. Thanks again for making it easy.
Google Review
- July 19, 2019
Chad was great! Thanks
Google Review
- July 19, 2019
Best car buying experience ever! I love my GLA! Perry Carr at the Mercedes Benz dealership made us feel very comfortable, was not pushy, and answered all of my questions without making me feel like my questions were unnecessary, and he made me feel very secure in my decision! I would recommend him...
Google Review
- July 19, 2019
My wife purchased a car from Long Mercedes Benz and she said that it was the easiest buying experience ever. Her salesmen James did an amazing job on explaining the features to her. Thanks again for making it easy.
Google Review
- July 18, 2019
Justin was very helpful and friendly during our car buying process!! Great experience!!! He was very knowledgeable about the cars and features!!
Google Review
- July 14, 2019
Great coffee.
Google Review
- July 13, 2019
Cars.com Review
- July 13, 2019
We've bought 3 cars here and we always have outstanding service. From the sales man to the service advisor and great work. If you're buying or need service come to Long of Chattanooga
Google Review
- July 12, 2019
Always exceptional service at Long Mercedes Chattanooga!
Cars.com Review
- July 11, 2019
Very friendly and efficient. They used three mechanics to speed up the turnaround. I was provided with a nice new loaner and directions to a nice water front restaurant.
Google Review
- July 11, 2019
Cars.com Review
- July 09, 2019
Makayla at Long was amazing! She helped us find the exact car we wanted and made sure that we knew everything about the car. I would definitely recommend Long, and especially Makayla to anyone.
Cars.com Review
- July 09, 2019
We ran into a problem with service quotes 2 years in a row. I called and ask the price for the service I was having done. After the routine service the dealership charged more. I told him the price he gave me, he said well we add in shop supplies. These were not quoted in the price. My husband was...
Cars.com Review
- July 09, 2019
Thank you Zack for everything . The best place to shop !!! The financial dept . help get in the suv , where I was upside down . And my my payments where I want them .
Cars.com Review
- July 07, 2019
The Service Dept. for Longs Hyundai is outstanding . The treatment of each customer is, as if, you are the only customer. All of the people in the service department are very professional, knowledgeable and most of all patient and kind. We have mostly dealt with Brent and Chris both gentlemen...
Google Review
- July 05, 2019
Chad Gregory did a great job, very knowledgeable
Google Review
- July 04, 2019
The manager at this place is a real jerk. He needs to learn how to listen when people talk to him and not interrupt them as they are talking. Laughing at somebody is not Customer service related.
Google Review
- July 03, 2019
The usual GREAT experience at Long's of Chattanooga. Short notice issue, addressed immediately. Great experience...
Google Review
- July 02, 2019
I had considered getting a car at Long of chattanooga but not after my experience with their Sales Manager, Mike Nichols.
Google Review
- July 01, 2019
Just got my GLC Delivered delivered all the way to McDonough. Justin was amazing in getting to me with a smile on his face late at night! Love the amazing service Long of Chattanooga has to offer! 10/10 would recommend!!!
Google Review
- July 01, 2019
Justin Hendrick was very helpful, informative and made our experience enjoying overall.
Cars.com Review
- July 01, 2019
Chad was amazing the long family helped us get our GLC! I want to personally thank Chad and Josiah for the tremendous work and appreciation! :)
Cars.com Review
- June 29, 2019
Excellent, courteous customer service. Repairs were done timely and the team solved the problem completely. Peter the manager of the Service Department was very thoughtful and kind.
Google Review
- June 29, 2019
Honestly, I had considered getting my next car from long of Chattanooga, but after having to deal with their Sales manager Mike Nichols that wont ever happen and ill be sure to tell every single person I know about my unpleasant experience with him
Cars.com Review
- June 28, 2019
We have purchased several Hyundai products because we love the product but more importantly the service has always been great. Its why we keep going back to Long.
Cars.com Review
- June 27, 2019
Had no problems...everyone is so nice and caring. The waiting area is very nice and clean.if we choose to there is coffee ready for us.
Google Review
- June 26, 2019
Thanks James for all your help in me purchasing my new car.
Cars.com Review
- June 25, 2019
Josh was my service guy and he made sure my experience was exceptional. I had to get 4 new tires. Not only did he make me feel better about this expensive purchase, but he made sure I got a nice rental and was able to keep it for the weekend, free of charge. I am very happy with my Mercedes and even...
Google Review
- June 25, 2019
Chad Gregory could not have made the buying process any easier.
Google Review
- June 22, 2019
Chad was great!
Google Review
- June 22, 2019
Chad was great!
Cars.com Review
- June 15, 2019
This was one of the easiest buying experience Ive ever had. From the 1st phone call to the end of the process. Thank you James for everything.
Google Review
- June 14, 2019
Been buying from Neil for years always takes care of me. Just bought my c300 and love it thank you for spending time and caring for me Neil!
Google Review
- June 13, 2019
BEST CAR BUYING EXPERIENCE I HAVE EVER HAD IN MY 30 years of car buying. Justin told me he would help me get the car and financing I needed, and he did just that. I AM TRULY AMAZED AT HOW QUICK AND EASY IT WAS!!! Josiah and Jason made things happen thank you so much!! :)))
Google Review
- June 13, 2019
Great service, attention to detail. I was very satisfied.
Google Review
- June 13, 2019
Very good friendly service.
Cars.com Review
- June 13, 2019
I received excellent service at Long of Chattanooga. I have been using them for years and always have an outstanding experience. I would recommend them to anyone needing service of their Volvo.
Cars.com Review
- June 12, 2019
We were greeted by courteous salesman on our arrival. They made a rainy day sunny with their willingness to help. Our salesman James Odum was able to find us the vehicle that fit our needs within our price. He was professional, polite, courteous and patient. He made the experience enjoyable. I...
Cars.com Review
- June 11, 2019
Zak, Gary and Keith were great to work with and they helped to get the exact vehicle we wanted at the payment we needed! Love my 2019 Santa Fe!
Cars.com Review
- June 11, 2019
I took my Volvo XC90 in for its 40k servicing. Since they do not have a shuttle or loaner, they called me a Lyft both ways to and from my house at their expense. I really appreciated that. Also, the service price was less than what Toyota used to charge me for a major servicing! Very much...
Google Review
- June 10, 2019
Google Review
- June 10, 2019
NEVER have I EVER been treated so bad by someone Soooooo ignorant.I got an estimate for my car from an accident, the guy that gave me the estimate (who is the manager for the auto department) was very condescending to me, basically told me I didn't know what I was talking about.I know that I'll...
Google Review
- June 07, 2019
Enjoyed working with Justin and the whole team. Justin was very knowledgeable about the vehicles and options and was extremely courteous and well spoken. He stayed in touch with us over a couple week period and helped us find the car we wanted at a great deal. I highly recommend if youre looking for...
Cars.com Review
- June 07, 2019
Salesmen and customer personnel were very courteous and helpful. They were very thorough in explaining operation of the many features of the Mercedes-Benz GLC300. They have excellent support after the sale was completed,
Google Review
- June 06, 2019
Google Review
- June 06, 2019
Very awesome!!!!!!
Cars.com Review
- June 06, 2019
Excellent service at or below expected prices. The alignment was recommended after diagnostic testing and customer service was top notch. The tire repair and regular maintenance was completed efficiently.
Cars.com Review
- June 06, 2019
Staff friendly and informative. Kevin kept me informed of the progress. Two recalls taken care of and car serviced in a quick and professional manner.
Google Review
- June 05, 2019
Google Review
- June 03, 2019
Google Review
- June 02, 2019
Google Review
- May 31, 2019
Went in and had the Best Experience buying a 2020 GLE for the Wife.The Mercedes Assistant (J.Odom) was the Best, with letting the GLE 350 win my Wife over, BelieveA Happy Wife, A Happy Life and A Shout-out to Josiah and Allen who did their Thang, and made it Happen!!! Thanks
Google Review
- May 31, 2019
Justin was amazing! I have never had a salesperson who knew his product and who was so easy to talk to! Would recommend him 100 million times over!!
Google Review
- May 31, 2019
Neil and Josiah took amazing care of me!! They both took so much time to make sure I was completely happy. Thanks again guys!!
Google Review
- May 31, 2019
Google Review
- May 31, 2019
Neil was amazing this is our 15th car from him!! Be sure to check him out!!
Google Review
- May 28, 2019
Alex did a great job helping my wife and I purchase a new Mercedes for our anniversary. I highly recommend you ask for him when you visit the dealership. He was very genuine and knowledgeable about the product.