Cars.com Review
- December 17, 2025
I had a great experience with James Odom. I drove from atlanta, i can tell he took good care us when purchasing!
Cars.com Review
- December 08, 2025
I was traveling though Chattanooga and had an issue with my gas lid not opening (big issue, when I needed gas). I called the service Department on Saturday and spoke to Juan. If I could give him 10 Stars I would. He was extremely helpful and assured me they could resolve the issue to get me back on...
Cars.com Review
- December 03, 2025
Thank you James for your professionalism and patience. The experience was painless and easy. I highly recommend you to all my family and friends.
Cars.com Review
- November 08, 2025
This Delearship truly understands and displays Customer Service! No pushy sales staff, clean facilities, quality service department, and quick facilitations throughout the purchase process.
Cars.com Review
- November 03, 2025
Joshual Brewer was outstanding 100/100 . Great person all and all .We will buy more and send customers
Cars.com Review
- October 30, 2025
James Odom was very helpful evertime we purchase a car he's the Man I love Mercedes and mostly because of his professional touch, Friendly attitude.Thank You so much
Cars.com Review
- October 30, 2025
This was one of the easiest buying process ever. James Odom knew exactly what we wanted. He spent time going over everything. Thanks again for all your help.
Cars.com Review
- October 24, 2025
I had the experience my mother and myself working with James Odom and he took care of us he gave my mom a tutorial of the car .we knew what we wanted because we visited the day before they made it work James and his smile and patience with my mom was amazing! They worked a deal and my mom walked...
Consumer Replied: James Odom and he took care of us he gave my mom a tutorial of the car .we knew what we wanted because we visited the day before they made it work James and his smile and patience with my mom was amazing! They worked a deal and my mom walked away with her dream car and I wanna say thank you and my momma says thank you . James and Jalen I’ll be back my friends .
Cars.com Review
- October 01, 2025
This was my 2nd time buying from James and Josh. I highly recommend both of the when you are in search of a car. Thanks
Cars.com Review
- September 03, 2025
Joshual Brewer made this process easy .I have always been nervous about dealerships especially being a women , it can be intimidating . But Joshual made me feel at ease .So happy he was my sales person , i will definitely send customers his way 10/10 .
Cars.com Review
- September 03, 2025
WE drove 6hrs away and bought our dream car . Joshual Brewer was wonderful to deal with .We laugh and joked together , the easiest car buying experience ever. We will always buy our cars from him , from this point forward .
Cars.com Review
- September 02, 2025
Great customer service from James Odom. He is very professional. His honesty and truthfulness is what lead us to purchased. Thanks again James.
Cars.com Review
- September 02, 2025
Our experience was so great with James that we came back to buy another one. We asked him to look for one for our grandson and the next day we had one. Thanks James
Cars.com Review
- September 02, 2025
Thank you James Odom for your outstanding salesmanship. Mercedes of Chattanooga are very to have you on their team. I highly recommend. Thanks
Cars.com Review
- August 29, 2025
Mercedes-Benz at Long of Chattanooga were so helpful and have been exceptional to work with. James did an amazing job taking us through the journey process in finding our new vehicle. We are so thankful that he was able to help us with exactly what we needed. Thank you, James for doing such an...
Cars.com Review
- July 30, 2025
I came out just looking around and was greeted by James Odom. A very professional and courteous. He found the right vehicle for me. Thanks again James
Cars.com Review
- July 30, 2025
Purchased from James Odom , He was amazing to work with. He listen to all my needs. thanks again for all your hard work. I will always recommend you.
Cars.com Review
- July 19, 2025
1-Star Review for Long Hyundai My experience at Long Hyundai was nothing short of dreadful. The entire process was painfully slow and inefficient. Despite having a check in hand, I was forced to wait over an hour just to pay—and even after that, the car I purchased wasn’t ready. The lobby was...
Cars.com Review
- June 18, 2025
Parts dept stinks. Does not answer phone or return calls. Never can speak to parts manager. I recommend Clayton Volvo Parts, ask for Thomas the Parts Manager, he will answer phone and get parts correct and delivered on time. I am located 12 miles from Chattanooga dealer and can not get service.
Cars.com Review
- June 14, 2025
Ardis provides excellent customer service. His professionalism was only exceeded by his intentionality to serve well.
Cars.com Review
- June 04, 2025
James Odom was great to work with. He listened to all my need and wants and found the right vehicle. Thanks again to the dealership.
Cars.com Review
- May 19, 2025
Neil has been helping my family for 20 years. Very helpful and resourceful. Knowledgeable about MB.
Cars.com Review
- May 19, 2025
First time visiting the MB Dealership. The level of customer service was amazing. Our salesman James was amazing. We will return again to purchase another one.
Cars.com Review
- May 19, 2025
Outstanding service from James Odom. He was great from start to finish. Thanks again and I will recommend Him and the dealership to all my Friends.
Cars.com Review
- May 14, 2025
You are always with the same service representative. My representative, Joshua, takes good care of me, knows me, and always provides a car for me!
Cars.com Review
- May 07, 2025
I had a great experience with James Odom and the Long dealership. Time spent was good. Our salesman was very knowledgeable.
Cars.com Review
- May 07, 2025
Thank you janes for you great customer service. I will recommend you and the dealership to all my family and friends.
Cars.com Review
- May 02, 2025
Neil was great this is are 8 th car from him wouldn't buy from anybody else love long mercedes
Cars.com Review
- April 30, 2025
Neil and Roman we great. Always have dealt with Neil and will continue to with him best salesmen I have seen
Cars.com Review
- April 29, 2025
Great buying process. James our salesmen was very knowledgeable about the product. I will recommend him and the dealership to all.
Cars.com Review
- April 12, 2025
Aaron was awesome to work with again. I purchased my second car from him and the experience was amazing.
Cars.com Review
- April 10, 2025
Josh Brewer was one of the best salesman that I have ran into. He made everything easy and quick. Thanks again. I highly recommend him to all.
Cars.com Review
- April 08, 2025
James greeted us at the door and it seems like we became friends. We were looking for a vehicle for our son. He picked out the right car quickly. Thanks again James
Cars.com Review
- April 08, 2025
James Odom was very Professional and easy going. He went over every part of the car with me and my wife. The entire team was outstanding.
Cars.com Review
- April 01, 2025
Thank you James for all your help in purchasing my vehicle. This was smooth and easy. I will highly recommend you to all my friends.
Cars.com Review
- March 31, 2025
Been dealing with Neil for over 15 years. Love my new AMG. Will be back!
Cars.com Review
- March 31, 2025
Been dealing with Neil for over 15 years. He is the best. Love my new AMG.
Cars.com Review
- March 28, 2025
It's great working with Dan in service. He's always very accommodating, efficient and keeping me updated along the way as my service is being done. He deserves all the stars I gave!
Cars.com Review
- March 25, 2025
Very quick and easy buying process. The salesman James Odom did a great job. We have started recommending all of our friends to the Long Dealership.
Cars.com Review
- March 22, 2025
Aaron Schmitt was great to deal with. It was a great process and quick. Yeah.
Cars.com Review
- March 12, 2025
Neil was amazing he got the car that i wanted and he went way above and beyond to get me a good deal on the GLC SUV. I would recommend him for anyone wanting to get a car at Long Mercedes Benz. He is a delight to work with and just go for it!
Cars.com Review
- March 12, 2025
I saw the car on line and went to the wrong dealership and the Salesman directed me to the right one and walk up there and met us. Amazing service, Thanks James Odom
Cars.com Review
- March 12, 2025
Once again Long Mercedes has done it again. The level of customer service and Professionalism was outstanding. I will always recommend they. Thank you James Odom as always.
Cars.com Review
- February 28, 2025
Love my new GLC. Neil and Ryan were fantastic. Absolutely recommend them and Long to anyone interested in a Mercedes.
Cars.com Review
- February 27, 2025
Aaron Schmidtt was Wonderful to work with! Not pushy!!! Made the deal super easy and fast. Go see him!
Cars.com Review
- February 26, 2025
Great service and sale assistance from all the staff. Neil impressed me upon our meeting and I had told him when I’m ready to trade I’ll come see you. I’m very satisfied.
Cars.com Review
- February 22, 2025
Josh and James made the buying process very easy. The entire dealership was very nice and friendly. I highly recommend this dealership to all my family and friends.
Cars.com Review
- February 08, 2025
The easiest buying process ever. Thank you Josh for you patience and time spent. Thank you James for helping with Mercedes ME.
Cars.com Review
- February 03, 2025
This is a very professional team and satisfied our every request. Our special admiration goes to the salesperson named Aaron
Cars.com Review
- February 01, 2025
Neil and me two cars. Of course I returned for a third. He delivered in a magnificent way! He and his team made the process so easy, and we are grateful.
Cars.com Review
- January 31, 2025
Aaron smith did a professional job explaining all aspects of the vehicles. We will deal with him again
Cars.com Review
- January 29, 2025
I had an amazing experience with this dealership! James and John made me feel at home and spent a lot of time making sure I understood everything I needed to know about my new vehicle. I couldn’t recommend them enough!
Cars.com Review
- January 22, 2025
My husband purchased a car from James and my family needed a cheaper vehicle and James found on at the Athens store. Thanks
Cars.com Review
- January 22, 2025
This was the fastest buying process I have ever experienced. Our salesman James Odom was great. Thanks again for all you help.
Cars.com Review
- January 19, 2025
So I drove 8 hrs to this dealership to purchase 2 used vehicles cause they where the only ones I could find with decent deals and willing to work with me. I ended up buying the 2 vehicles cause the car fax reports looked good and the vehicles seemed reliable and lower miles. Even though the sales...
Cars.com Review
- January 15, 2025
Abel was very helpful when my car needed servicing. He managed to get me a loaner even when there were all out. He was very polite and efficient.
Google Review
- January 10, 2025
As always wonderful. Aaron Schmitt was easy to work with. Made this purchase smooth.
Response from the owner Replied: Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
Google Review
- January 09, 2025
This is my first Mercedes and Aaron made the experience a pleasure! He was very helpful explanining all the wonderful details of my new car!
Response from the owner Replied: Thank you for leaving us a 5-star review!
Google Review
- January 08, 2025
Josh Brewer and James Odom were a pleasure to work with. Got my girlfriend in the car of her dreams. Would work with again!
Response from the owner Replied: Thank you for leaving us a 5-star rating! Have a great day.
Google Review
- January 03, 2025
Jarod, our sales person went above my highest expectations. Due to my wife's illness, he offered to bring the car to Dalton for a test drive. After the sale, he met me half way between our home and the dealership and spent over an hour patiently teaching me the how to operate the electronics. Too...
Response from the owner Replied: Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
Google Review
- January 03, 2025
My husband and I bought a SUV from a very nice guy named Sean. If you are looking for a place to buy a car go here and ask for Sean. He will make sure you leave happy and with a good deal. Thanks SeanTabatha Allen
Response from the owner Replied: Thank you so much for your 5-star review!
Google Review
- January 03, 2025
Shout out to Sean Woodward who made purchasing my new car a fun and easy process! He worked with me both over the phone and in person, and he did a great job answering all my questions. He was very helpful and even helped me install my daughter’s car seat to make sure she was comfortable and liking...
Response from the owner Replied: Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
Google Review
- January 03, 2025
Sean was awesome Great experienceAlso, the service provided by this dealer is impeccable
Response from the owner Replied: We appreciate you taking the time to leave us a 5-star review!
Google Review
- January 03, 2025
Alecia (in financial department) is highly unprofessional, rude, and racist! Today I walked in to have my car detailed/painted as I just purchased an GLC. I was greeted kindly by Josh and Ryan! Those two are phenomenal. However Alecia rudely interrupted my conversation with Josh and shouted at me...
Cars.com Review
- January 02, 2025
We came and drove several vehicles and James our salesman was very patient with us. There were no pressure at all. Thanks again
Cars.com Review
- January 02, 2025
This is an outstanding dealership. The employees are so nice and friendly. If you are looking a Class A dealership, this is the one.
Cars.com Review
- January 02, 2025
Thank you James for Kind and Professionalism you displayed during the entire process. Highly recommend.
Google Review
- December 31, 2024
Response from the owner Replied: Thank you for leaving us a 5-star rating! Have a great day.
Google Review
- December 31, 2024
Roman B. Was absolutely amazing! Super insightful, transparent, and extremely helpful and customer oriented. I originally came in to browse a few options but thanks to my expedience with Roman, I walked away with a new car with a seamless purchasing process!!Please visit Mercedes Benz, Long...
Response from the owner Replied: We're happy to see that you had a 5-Star experience here at Mercedes-Benz at Long of Chattanooga! Thanks for sharing.
Google Review
- December 30, 2024
Roman and Aaron are great!
Response from the owner Replied: Thank you for leaving us a 5-star rating! Have a great day.
Google Review
- December 30, 2024
Ryan and Josh were amazing!! Loving my new GLC.
Response from the owner Replied: Thank you for the 5-star rating!
Google Review
- December 30, 2024
Ryan was helpful and very knowledgeable! He made sure I had all of my questions answered and I got exactly what I wanted. Highly recommend working with him and Long Mercedes!
Response from the owner Replied: Thank you for the 5-star review!
Cars.com Review
- December 30, 2024
Excellent teamwork on purchase of my new car. Test drive, vehicle comparisons, price negotiation all went well. My salesman, Ryan, not only pointed out details of vehicle dynamics during drive, but also was able to share how the car compares to offerings from competitors. And when it came time to...
Cars.com Review
- December 30, 2024
I love my new Hybrid GLE 450e. Ryan was a very pleasant, knowledgeable salesman. He was excellent at teaching me how to use all the new electronics/computer equipment!
Google Review
- December 29, 2024
Aaron Schmitt helped me get my first car
Response from the owner Replied: Thank you for the 5-star rating!
Cars.com Review
- December 27, 2024
Joshua Brewer, was so amazing he helped us so much, he was kind and considerate, he truly had the patience for listening
Cars.com Review
- December 27, 2024
Joshua Brewer, was so amazing he helped us so much, he was kind and considerate, he truly had the patience for listening
Cars.com Review
- December 27, 2024
Cedric Toney was very professional and very knowledgeable about the different types of Mercedes at the dealership. I would refer my friends and family to Long Mercedes Benz. The staff made me feel very comfortable Mr. Toney went way beyond the expectations of making sure l was satisfied.
Google Review
- December 26, 2024
Roman was wonderful to work with on buying my new 2025 E. Front start to finish he has been great.
Response from the owner Replied: Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
Cars.com Review
- December 26, 2024
This was a easy buying process. James is just amazing. If you are looking for a car, Go see him.