Cars.com Review
- March 04, 2026
Joshual Brewer has been a great friend of the family and we have been buying vehicles from him for the last 15 years .Will highly recommend
Dealer Replied: It’s wonderful to hear that you’ve counted on us for 15 years and that you would recommend us. Thank you for choosing our team and enjoy your Mercedes-Benz!
Cars.com Review
- March 01, 2026
I worked with James Odom Jr. at Long Mercedes of Chattanooga and he was very professional, knowledgeable and patient with me. Because I had tons of questions and he answered every single one of them. I will definitely recommend my family and friends to go see him when looking to purchase an...
Dealer Replied: Thank you for sharing your positive experience with James. We’re glad he patiently answered all your questions and helped you with your used Mercedes-Benz GLE 350. It means a lot that you’d recommend him to your family and friends.
Cars.com Review
- March 01, 2026
I purchased a GLS 450 this past Saturday, and James Odom made the entire process a pleasure. James made my car buying experience seamless. His expertise and attention to detail are top-notch; he truly knows these vehicles inside and out. If you are in the market for a new vehicle, do yourself a...
Dealer Replied: Thank you for choosing a Mercedes-Benz GLS 450 and for sharing your experience with James. We’re glad his expertise and attention to detail made the buying process seamless and enjoyable. We look forward to assisting you again soon.
Cars.com Review
- March 01, 2026
This was a great buying experience. Our salesman James Odom was wonderful. We highly recommend him if you are in the market for a new vehicle.
Dealer Replied: Thank you for sharing your positive experience with James during your Mercedes-Benz GLA-Class purchase. We appreciate your recommendation and look forward to assisting you in the future.
Cars.com Review
- February 18, 2026
I had a great experience with Payton M when purchasing my car. He made the process fun and easy. I highly recommend going to Long Mercedes-Benz to purchase your car whether it's new or used.
Dealer Replied: Thank you, Kitty! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Payton met your expectations. Thank you again for choosing Mercedes-Benz at Long of Chattanooga. We look forward to having you as one of our valued customers for many more years to come!
Cars.com Review
- January 07, 2026
Great experience at the Long Mercedes Dealership. Thanks to our new Friend James Odom . A good sales guy to have.
Cars.com Review
- January 07, 2026
The staff here is so friendly and willing to help any way they can. Our salesmen James is outstanding.
Cars.com Review
- January 07, 2026
Joshual brewer was awesome 10/10 . Will be back and our kids also will be back to buy vehicles
Cars.com Review
- January 06, 2026
Great buying experience, Our salesman James done an amazing job, very professional and courtesy. Thank you.
Cars.com Review
- January 06, 2026
This was one of the easiest purchased from this dealership. James Odom was outstanding. I recommend to all. Thanks again
Cars.com Review
- December 17, 2025
I had a great experience with James Odom. I drove from atlanta, i can tell he took good care us when purchasing!
Cars.com Review
- December 08, 2025
I was traveling though Chattanooga and had an issue with my gas lid not opening (big issue, when I needed gas). I called the service Department on Saturday and spoke to Juan. If I could give him 10 Stars I would. He was extremely helpful and assured me they could resolve the issue to get me back on...
Cars.com Review
- December 03, 2025
Thank you James for your professionalism and patience. The experience was painless and easy. I highly recommend you to all my family and friends.
Cars.com Review
- November 08, 2025
This Delearship truly understands and displays Customer Service! No pushy sales staff, clean facilities, quality service department, and quick facilitations throughout the purchase process.
Cars.com Review
- November 03, 2025
Joshual Brewer was outstanding 100/100 . Great person all and all .We will buy more and send customers
Cars.com Review
- October 30, 2025
James Odom was very helpful evertime we purchase a car he's the Man I love Mercedes and mostly because of his professional touch, Friendly attitude.Thank You so much
Cars.com Review
- October 30, 2025
This was one of the easiest buying process ever. James Odom knew exactly what we wanted. He spent time going over everything. Thanks again for all your help.
Cars.com Review
- October 24, 2025
I had the experience my mother and myself working with James Odom and he took care of us he gave my mom a tutorial of the car .we knew what we wanted because we visited the day before they made it work James and his smile and patience with my mom was amazing! They worked a deal and my mom walked...
Consumer Replied: James Odom and he took care of us he gave my mom a tutorial of the car .we knew what we wanted because we visited the day before they made it work James and his smile and patience with my mom was amazing! They worked a deal and my mom walked away with her dream car and I wanna say thank you and my momma says thank you . James and Jalen I’ll be back my friends .
Cars.com Review
- October 01, 2025
This was my 2nd time buying from James and Josh. I highly recommend both of the when you are in search of a car. Thanks
Cars.com Review
- September 03, 2025
Joshual Brewer made this process easy .I have always been nervous about dealerships especially being a women , it can be intimidating . But Joshual made me feel at ease .So happy he was my sales person , i will definitely send customers his way 10/10 .
Cars.com Review
- September 03, 2025
WE drove 6hrs away and bought our dream car . Joshual Brewer was wonderful to deal with .We laugh and joked together , the easiest car buying experience ever. We will always buy our cars from him , from this point forward .
Cars.com Review
- September 02, 2025
Great customer service from James Odom. He is very professional. His honesty and truthfulness is what lead us to purchased. Thanks again James.
Cars.com Review
- September 02, 2025
Our experience was so great with James that we came back to buy another one. We asked him to look for one for our grandson and the next day we had one. Thanks James
Cars.com Review
- September 02, 2025
Thank you James Odom for your outstanding salesmanship. Mercedes of Chattanooga are very to have you on their team. I highly recommend. Thanks
Cars.com Review
- August 29, 2025
Mercedes-Benz at Long of Chattanooga were so helpful and have been exceptional to work with. James did an amazing job taking us through the journey process in finding our new vehicle. We are so thankful that he was able to help us with exactly what we needed. Thank you, James for doing such an...
Cars.com Review
- July 30, 2025
I came out just looking around and was greeted by James Odom. A very professional and courteous. He found the right vehicle for me. Thanks again James
Cars.com Review
- July 30, 2025
Purchased from James Odom , He was amazing to work with. He listen to all my needs. thanks again for all your hard work. I will always recommend you.
Cars.com Review
- July 19, 2025
1-Star Review for Long Hyundai My experience at Long Hyundai was nothing short of dreadful. The entire process was painfully slow and inefficient. Despite having a check in hand, I was forced to wait over an hour just to pay—and even after that, the car I purchased wasn’t ready. The lobby was...
Cars.com Review
- June 18, 2025
Parts dept stinks. Does not answer phone or return calls. Never can speak to parts manager. I recommend Clayton Volvo Parts, ask for Thomas the Parts Manager, he will answer phone and get parts correct and delivered on time. I am located 12 miles from Chattanooga dealer and can not get service.
Cars.com Review
- June 14, 2025
Ardis provides excellent customer service. His professionalism was only exceeded by his intentionality to serve well.
Cars.com Review
- June 04, 2025
James Odom was great to work with. He listened to all my need and wants and found the right vehicle. Thanks again to the dealership.
Cars.com Review
- May 19, 2025
Neil has been helping my family for 20 years. Very helpful and resourceful. Knowledgeable about MB.
Cars.com Review
- May 19, 2025
First time visiting the MB Dealership. The level of customer service was amazing. Our salesman James was amazing. We will return again to purchase another one.
Cars.com Review
- May 19, 2025
Outstanding service from James Odom. He was great from start to finish. Thanks again and I will recommend Him and the dealership to all my Friends.
Cars.com Review
- May 14, 2025
You are always with the same service representative. My representative, Joshua, takes good care of me, knows me, and always provides a car for me!
Cars.com Review
- May 07, 2025
I had a great experience with James Odom and the Long dealership. Time spent was good. Our salesman was very knowledgeable.
Cars.com Review
- May 07, 2025
Thank you janes for you great customer service. I will recommend you and the dealership to all my family and friends.
Cars.com Review
- May 02, 2025
Neil was great this is are 8 th car from him wouldn't buy from anybody else love long mercedes
Cars.com Review
- April 30, 2025
Neil and Roman we great. Always have dealt with Neil and will continue to with him best salesmen I have seen
Cars.com Review
- April 29, 2025
Great buying process. James our salesmen was very knowledgeable about the product. I will recommend him and the dealership to all.
Cars.com Review
- April 12, 2025
Aaron was awesome to work with again. I purchased my second car from him and the experience was amazing.
Cars.com Review
- April 10, 2025
Josh Brewer was one of the best salesman that I have ran into. He made everything easy and quick. Thanks again. I highly recommend him to all.
Cars.com Review
- April 08, 2025
James greeted us at the door and it seems like we became friends. We were looking for a vehicle for our son. He picked out the right car quickly. Thanks again James
Cars.com Review
- April 08, 2025
James Odom was very Professional and easy going. He went over every part of the car with me and my wife. The entire team was outstanding.