Google Review
- July 14, 2019
Great coffee.
Google Review
- July 13, 2019
Cars.com Review
- July 13, 2019
We've bought 3 cars here and we always have outstanding service. From the sales man to the service advisor and great work. If you're buying or need service come to Long of Chattanooga
Google Review
- July 12, 2019
Always exceptional service at Long Mercedes Chattanooga!
Cars.com Review
- July 11, 2019
Very friendly and efficient. They used three mechanics to speed up the turnaround. I was provided with a nice new loaner and directions to a nice water front restaurant.
Google Review
- July 11, 2019
Cars.com Review
- July 09, 2019
Makayla at Long was amazing! She helped us find the exact car we wanted and made sure that we knew everything about the car. I would definitely recommend Long, and especially Makayla to anyone.
Cars.com Review
- July 09, 2019
We ran into a problem with service quotes 2 years in a row. I called and ask the price for the service I was having done. After the routine service the dealership charged more. I told him the price he gave me, he said well we add in shop supplies. These were not quoted in the price. My husband was...
Cars.com Review
- July 09, 2019
Thank you Zack for everything . The best place to shop !!! The financial dept . help get in the suv , where I was upside down . And my my payments where I want them .
Cars.com Review
- July 07, 2019
The Service Dept. for Longs Hyundai is outstanding . The treatment of each customer is, as if, you are the only customer. All of the people in the service department are very professional, knowledgeable and most of all patient and kind. We have mostly dealt with Brent and Chris both gentlemen...
Google Review
- July 05, 2019
Chad Gregory did a great job, very knowledgeable
Google Review
- July 04, 2019
The manager at this place is a real jerk. He needs to learn how to listen when people talk to him and not interrupt them as they are talking. Laughing at somebody is not Customer service related.
Google Review
- July 03, 2019
The usual GREAT experience at Long's of Chattanooga. Short notice issue, addressed immediately. Great experience...
Google Review
- July 02, 2019
I had considered getting a car at Long of chattanooga but not after my experience with their Sales Manager, Mike Nichols.
Google Review
- July 01, 2019
Just got my GLC Delivered delivered all the way to McDonough. Justin was amazing in getting to me with a smile on his face late at night! Love the amazing service Long of Chattanooga has to offer! 10/10 would recommend!!!
Google Review
- July 01, 2019
Justin Hendrick was very helpful, informative and made our experience enjoying overall.
Cars.com Review
- July 01, 2019
Chad was amazing the long family helped us get our GLC! I want to personally thank Chad and Josiah for the tremendous work and appreciation! :)
Cars.com Review
- June 29, 2019
Excellent, courteous customer service. Repairs were done timely and the team solved the problem completely. Peter the manager of the Service Department was very thoughtful and kind.
Google Review
- June 29, 2019
Honestly, I had considered getting my next car from long of Chattanooga, but after having to deal with their Sales manager Mike Nichols that wont ever happen and ill be sure to tell every single person I know about my unpleasant experience with him
Cars.com Review
- June 28, 2019
We have purchased several Hyundai products because we love the product but more importantly the service has always been great. Its why we keep going back to Long.
Cars.com Review
- June 27, 2019
Had no problems...everyone is so nice and caring. The waiting area is very nice and clean.if we choose to there is coffee ready for us.
Google Review
- June 26, 2019
Thanks James for all your help in me purchasing my new car.
Cars.com Review
- June 25, 2019
Josh was my service guy and he made sure my experience was exceptional. I had to get 4 new tires. Not only did he make me feel better about this expensive purchase, but he made sure I got a nice rental and was able to keep it for the weekend, free of charge. I am very happy with my Mercedes and even...
Google Review
- June 25, 2019
Chad Gregory could not have made the buying process any easier.
Google Review
- June 22, 2019
Chad was great!
Google Review
- June 22, 2019
Chad was great!
Cars.com Review
- June 15, 2019
This was one of the easiest buying experience Ive ever had. From the 1st phone call to the end of the process. Thank you James for everything.
Google Review
- June 14, 2019
Been buying from Neil for years always takes care of me. Just bought my c300 and love it thank you for spending time and caring for me Neil!
Google Review
- June 13, 2019
BEST CAR BUYING EXPERIENCE I HAVE EVER HAD IN MY 30 years of car buying. Justin told me he would help me get the car and financing I needed, and he did just that. I AM TRULY AMAZED AT HOW QUICK AND EASY IT WAS!!! Josiah and Jason made things happen thank you so much!! :)))
Google Review
- June 13, 2019
Great service, attention to detail. I was very satisfied.
Google Review
- June 13, 2019
Very good friendly service.
Cars.com Review
- June 13, 2019
I received excellent service at Long of Chattanooga. I have been using them for years and always have an outstanding experience. I would recommend them to anyone needing service of their Volvo.
Cars.com Review
- June 12, 2019
We were greeted by courteous salesman on our arrival. They made a rainy day sunny with their willingness to help. Our salesman James Odum was able to find us the vehicle that fit our needs within our price. He was professional, polite, courteous and patient. He made the experience enjoyable. I...
Cars.com Review
- June 11, 2019
Zak, Gary and Keith were great to work with and they helped to get the exact vehicle we wanted at the payment we needed! Love my 2019 Santa Fe!
Cars.com Review
- June 11, 2019
I took my Volvo XC90 in for its 40k servicing. Since they do not have a shuttle or loaner, they called me a Lyft both ways to and from my house at their expense. I really appreciated that. Also, the service price was less than what Toyota used to charge me for a major servicing! Very much...
Google Review
- June 10, 2019
Google Review
- June 10, 2019
NEVER have I EVER been treated so bad by someone Soooooo ignorant.I got an estimate for my car from an accident, the guy that gave me the estimate (who is the manager for the auto department) was very condescending to me, basically told me I didn't know what I was talking about.I know that I'll...
Cars.com Review
- June 07, 2019
Salesmen and customer personnel were very courteous and helpful. They were very thorough in explaining operation of the many features of the Mercedes-Benz GLC300. They have excellent support after the sale was completed,
Google Review
- June 06, 2019
Google Review
- June 06, 2019
Very awesome!!!!!!
Cars.com Review
- June 06, 2019
Excellent service at or below expected prices. The alignment was recommended after diagnostic testing and customer service was top notch. The tire repair and regular maintenance was completed efficiently.
Cars.com Review
- June 06, 2019
Staff friendly and informative. Kevin kept me informed of the progress. Two recalls taken care of and car serviced in a quick and professional manner.
Google Review
- June 05, 2019
Google Review
- June 02, 2019
Google Review
- May 31, 2019
Justin was amazing! I have never had a salesperson who knew his product and who was so easy to talk to! Would recommend him 100 million times over!!
Google Review
- May 31, 2019
Neil and Josiah took amazing care of me!! They both took so much time to make sure I was completely happy. Thanks again guys!!
Google Review
- May 31, 2019
Google Review
- May 31, 2019
Neil was amazing this is our 15th car from him!! Be sure to check him out!!
Google Review
- May 28, 2019
Alex did a great job helping my wife and I purchase a new Mercedes for our anniversary. I highly recommend you ask for him when you visit the dealership. He was very genuine and knowledgeable about the product.
Google Review
- May 17, 2019
Enjoyed working with Justin and the whole team. Justin was very knowledgeable about the vehicles and options and was extremely courteous and well spoken. He stayed in touch with us over a couple week period and helped us find the car we wanted at a great deal. I highly recommend if youre looking for...
Cars.com Review
- May 17, 2019
Very professional dealership. Very customer focused. Quality service delivered in a very efficient manner. I would highly recommend this dealership. The service involved a minor factory recall to the airbag indicator.
Google Review
- May 16, 2019
Went in and had the Best Experience buying a 2020 GLE for the Wife.The Mercedes Assistant (J.Odom) was the Best, with letting the GLE 350 win my Wife over, Believe A Happy Wife, A Happy Life and A Shout-out to Josiah and Allen who did their Thang, and made it Happen!!! Thanks
Google Review
- May 15, 2019
My service was excellent. IT was fast and efficient.
Cars.com Review
- May 14, 2019
Justin Hendrix did an excellent job in finding the perfect car for me. He is very knowledgeable about the cars they offer. Justin has a good attitude and great personality. Need a car? Go see Justin.
Google Review
- May 11, 2019
Enjoyed working with Justin and the whole team. Justin was very knowledgeable about the vehicles and options and was extremely courteous and well spoken. He stayed in touch with us over a couple week period and helped us find the car we wanted at a great deal. I highly recommend if youre looking for...
Google Review
- May 10, 2019
Alex Reavis did a outstanding job with the process of getting our 2019 GLC300 we love it. Also Josiah Sadek was very helpful in the paperwork. Great job Long of Chattanooga
Google Review
- May 10, 2019
4 years ago I bought my first Mercedes here. I took it back last friday for a oil change. A nice young gentleman came out to asked if we needed any help. We told him we bought our car in for service but would like to try out a suv. Long story short. The young guys name is Alex Reavis. He was so...
Cars.com Review
- May 09, 2019
Zakaria Ibnsliman made our buying a 2019 Hyundai Santa Fe a pleasure. This is the third new Hyundai that I have purchased at long Hyundai using this sales person. Excellent in all areas.
Google Review
- May 07, 2019
I would like to say I had a GREAT buying experience at Long dealership. My salesman James Odum has expertise and is very knowledgeable about the Mercedes brand. Explained everything in detail and demonstrated everything in my new to me GLC 300. I never thought I would trust any car salesmen EVER.But...
Cars.com Review
- May 06, 2019
First class service- they go above and beyond for you. I love my vehicle and appreciate the quality of the customer service. I recommend shopping there for your next car.
Google Review
- May 03, 2019
Justin did a great job and made the car buying experience very easy!
Google Review
- May 03, 2019
5 stars to Justin! Make sure and ask for him! Made my buying experience 100000 times better! Great guy!
Google Review
- April 26, 2019
We drove several hours to purchase a certified pre-owned 2016 Mercedes SLK 350. I contacted a salesperson ahead of time (Haley) and was very clear that I wanted to know whether the car had any blemishes or defects and to please send me photos of the defects. Her response was the car was "PERFECT not...
Cars.com Review
- April 26, 2019
I have purchased several new cars from Long Mercedes-Benz and they have serviced all of my vechicles for many years now. They are through and keep you totally informed on what needs to be repaired and let you make the decision on what you want done. The service is absolutely excellent and they...
Google Review
- April 24, 2019
We couldnt ask for a better buying experience! James our salesman was fantastic! We highly recommend him! Allen and Josiah were also great! We showed up at closing and even though they had no idea whether we were going to buy or not, everyone was so welcoming and eager to help! This is a first class...
Google Review
- April 24, 2019
We couldnt ask for a better buying experience! James our salesman was fantastic! We highly recommend him! Allen and Josiah were also great! We showed up at closing and even though they had no idea whether we were going to buy or not, everyone was so welcoming and eager to help! This is a first class...
Google Review
- April 24, 2019
I am so happy with my new purchase I think its the nicest car I ever purchased neil is the best salesmen I ever dealt with long Mercedes is the best dealership neil even took me to oasis tint to get my windows tinted and then took me to airport thank you again neil for all your help
Google Review
- April 23, 2019
Ive been buying from Mr. Sobel for years!! Hes always been a complete Gentleman and always give us a 5 star experience. Everyone made this process so care free and easy from Neil to Phillip and Josiah. Thank you Long Family!!
Google Review
- April 23, 2019
Neil was absolutely a blast to deal with!! Hes been taking care of us for years and hes like family to us! Love my new GLE :)
Google Review
- April 23, 2019
Mr James Odom did an excellent job with helping me find the right SUV. He was very helpful, courteous and knowledgeable about the vehicles. God bless you and thank you so much!!!
Google Review
- April 23, 2019
Recently purchased a vehicle from here and was able to work with Perry! He did great with helping us and we hope to always be customers.
Google Review
- April 23, 2019
Mr James Odom did an excellent job with helping me find the right SUV. He was very helpful, courteous and knowledgeable about the vehicles. God bless you and thank you so much!!!
Cars.com Review
- April 20, 2019
This was one of the best buying experience Ive ever had. The level of customer service that we received was outstanding. I will recommend to them to all my family and friends. Thanks again James for an amazing experience.
Google Review
- April 18, 2019
Recently purchased a vehicle from here and was able to work with Perry! He did great with helping us and we hope to always be customers.
Google Review
- April 17, 2019
Neil was absolutely a blast to deal with!! Hes been taking care of us for years and hes like family to us! Love my new GLE :)
Google Review
- April 17, 2019
Ive been buying from Mr. Sobel for years!! Hes always been a complete Gentleman and always give us a 5 star experience. Everyone made this process so care free and easy from Neil to Phillip and Josiah. Thank you Long Family!!
Google Review
- April 16, 2019
Super wonderful dealership and Mr. James Odom is absolutely the most amazing and knowledgeable salespeople I have ever dealt with over the years. His customer service is exceptional; always professional, kindhearted and no fluff or pushiness with him. I have purchased two cars from him and wouldn't...
Google Review
- April 16, 2019
Zak was the perfect salesman. The entire staff was awsome. They were all very helpful I would definitely recomend them.
Google Review
- April 16, 2019
Zak was the perfect salesman. The entire staff was awsome. They were all very helpful I would definitely recomend them.
Google Review
- April 16, 2019
Great service... Go see Perry
Google Review
- April 14, 2019
Mr Odom and the rest of the staff were very pleasant and made the process simple!
Google Review
- April 13, 2019
Superior service and friendly staff, was greeted at the door by Justin who welcomed you like family. Promptly returns your phone calls and ensures you are satisfied with your vehicle
Google Review
- April 12, 2019
My Salesman Zak was awesome!
Google Review
- April 12, 2019
Super wonderful dealership and Mr. James Odom is absolutely the most amazing and knowledgeable salespeople I have ever dealt with over the years. His customer service is exceptional; always professional, kindhearted and no fluff or pushiness with him. I have purchased two cars from him and wouldn't...
Cars.com Review
- April 12, 2019
nice, people to help you. The facilities are very clean and wait friendly. The service for my diesel has been great,, even for annoying little problems.
Google Review
- April 10, 2019
Google Review
- April 10, 2019
Google Review
- April 09, 2019
The service here is phenomenal!! They are super nice and helpful and they give you the information quick and simple. I would recommend anyone here! Thank you so much for helping me get my car!! Neil is who helped me and he was great, he answered all of our questions and was very knowledgeable.
Cars.com Review
- April 09, 2019
This was the easiest service appointment I have ever experienced. Everything went smoothly. The staff are delightful. I was greeted warmly at the door, kept updated with the progress of the service, and left with a clean car.
Google Review
- April 08, 2019
James is one of the best salesperson that I know.
Google Review
- April 06, 2019
Google Review
- April 06, 2019
The service here is phenomenal!! They are super nice and helpful and they give you the information quick and simple. I would recommend anyone here! Thank you so much for helping me get my car!! Neil is who helped me and he was great, he answered all of our questions and was very knowledgeable.
Google Review
- April 05, 2019
Very disappointed in Mercedes of Chattanooga. My husband and I bought a $28,000 Audi Q5 and 2 days later realized that the breaks and rotors had to be changed. We did get back with our salesman and ask did they not inspect and was told that they inspect all cars. We then told him that we could...
Google Review
- April 04, 2019
Im a dealer in Georgia, had some issues with my 500 Sl.. I had the pleasure to deal with Mary Beth in service as well as other service techs, and another service manager, Mary Beth knew my issue, before i told her, there also other MB techs in service, that were very professional, they were...
Google Review
- April 03, 2019
Worked with Justin and found me exactly what I was looking for. Price was great and service was better. Thank you Mercedes-Benz Long of Chattanooga!
Google Review
- April 02, 2019
My salesman was Justin and he was awesome. Very personable and easy to talk. Would Recommend! 10/10
Google Review
- April 02, 2019
I just love this place. Just purchase a beautiful Merc GLC300 at this place and had an incredibly positive experience with sales person, Justin Hendricks, who offered friendly and professional guidance throughout my vehicle selection. Thank you, Hendricks! Everyone is so friendly and they explain...
Google Review
- April 01, 2019
My salesman was Justin and he was awesome. Very personable and easy to talk. Would Recommend! 10/10
Google Review
- April 01, 2019
I just love this place. Just purchase a beautiful Merc GLC300 at this place and had an incredibly positive experience with sales person, Justin Hendricks, who offered friendly and professional guidance throughout my vehicle selection. Thank you, Hendricks! Everyone is so friendly and they explain...
Google Review
- March 30, 2019
Neil was great make sure to ask for him!!
Google Review
- March 30, 2019
I went in to take care of a recall and decided to get some other work done there since it was about that time. So the things that needed to be fixed totaled almost $1000. To my surprise they gave me 50% off because of some promotion. Pretty awesome service plus they cleaned my car.
Google Review
- March 30, 2019
I'm thoroughly disgusted in the uppity attitude towards us when we were passing through this town and needed help with our new Mercedes Sprinter. I understand not having the capability to service us due to height, but to turn us away & actually be put-out that his breakfast was interrupted, was...
Google Review
- March 30, 2019
Neil was great make sure to ask for him!!
Cars.com Review
- March 30, 2019
I always receive excellent service from Long Hyundai. The recent visit was no different. As a woman, I truly trust the service representatives and believe that they will treat me fairly. Therefore my stress level is minimized when I have to take my car in for service. Keep up the good work!
Google Review
- March 29, 2019
Google Review
- March 25, 2019
It was amazing they treated me well and with resprct
Google Review
- March 22, 2019
Simply top shelf. Customer service as it should be!
Google Review
- March 16, 2019
We just bought a GLC 300 from Perry Carr . We have worked with Perry for almost 10 years . He has always taken great care of us and helped us with our Mercedes Benz purchases. We will definitely buy another Mercedes from Long of Chattanooga and will always work with Perry Carr . He is always very...
Google Review
- March 13, 2019
James was excellent and helped us with purchase of the vehicle. Best buying experience!! Will buy from again!!
Google Review
- March 08, 2019
James was so thorough and informative. He treated me as if I was family. I highly recommend him and Long Mercedes.
Cars.com Review
- March 07, 2019
Perry found the car I wanted and provided excellent service! The whole transaction was very easy! I cant say enough about how hard he worked to make the experience go smoothly
Cars.com Review
- March 05, 2019
I continue to get the great same service that I always have at Long of Mercedes. You are treated like family. I appreciated. I get my car serviced, my car washed and loaner while this is happening so I don't have to wait. Absolutely the best.
Google Review
- March 04, 2019
Had great experience Justin was great salesman. Would recommend this dealership for all my car buying future needs.
Google Review
- March 04, 2019
I went in to take care of a recall and decided to get some other work done there since it was about that time. So the things that needed to be fixed totaled almost $1000. To my surprise they gave me 50% off because of some promotion. Pretty awesome service plus they cleaned my car.
Google Review
- March 01, 2019
I'm thoroughly disgusted in the uppity attitude towards us when we were passing through this town and needed help with our new Mercedes Sprinter. I understand not having the capability to service us due to height, but to turn us away & actually be put-out that his breakfast was interrupted, was...
Google Review
- February 28, 2019
We love Long, they greay you when you walk in and treat you like family. We just bought our 2nd car from them. We absolutely Love it. We couldn't make it there to see the car, so Mr. Odum drove it to us in a storm at 8:30 pm on a Thursday night. That's what I call excellent customer service. The...
Google Review
- February 28, 2019
James OdomWas fantastic. He is a true asset to your business. We will refer friends to him whenever possible.
Google Review
- February 28, 2019
Thanks for great service. I will be buying my next A Class from James.
Google Review
- February 28, 2019
James made our purchase smooth and easy. Josiah got us through the paperwork and Justin educated my wife on the features of the car.Thank you for a nice experience.
Google Review
- February 27, 2019
Google Review
- February 24, 2019
James is the best!
Google Review
- February 24, 2019
James made our purchase smooth and easy. Josiah got us through the paperwork and Justin educated my wife on the features of the car.Thank you for a nice experience.
Google Review
- February 24, 2019
Cars.com Review
- February 24, 2019
Zak our salesman was very kind and courteous and worked hard to make our used car buying experience a great one! We are very pleased with the purchase and would definitely return again.
Google Review
- February 23, 2019
James is the best!
Google Review
- February 08, 2019
James went above and beyond to make my car buying experience great! I would highly recommend if you're looking for a vehicle, stop by and see James!
Google Review
- February 06, 2019
Google Review
- February 06, 2019
My wife and I purchased a car from Long Mercedes and the customer service was outstanding. James, our salesmen called to make sure we are enjoying our vehicle. Thats customer service at its best. Thanks
Google Review
- February 06, 2019
Thanks for great service. I will be buying my next A Class from James.
Google Review
- February 02, 2019
James OdomWas fantastic. He is a true asset to your business. We will refer friends to him whenever possible.
Google Review
- February 02, 2019
We love Long, they greay you when you walk in and treat you like family. We just bought our 2nd car from them. We absolutely Love it. We couldn't make it there to see the car, so Mr. Odum drove it to us in a storm at 8:30 pm on a Thursday night. That's what I call excellent customer service. The...
Cars.com Review
- February 01, 2019
So pleased with this dealership and the work completed. Will recommend to others. we happy Satisfied that I was served promptly. They were professional and knowledgeable.
Google Review
- January 30, 2019
Josiah made the process stress free and even delivered it to me! Above and beyond exceptional service!!
Google Review
- January 30, 2019
My wife and I came by the dealership just looking around and ended up buying a C300. Our salesmen James was very patience with us and never rushed us about anything. Thanks for everything.
Google Review
- January 30, 2019
This has been my 2nd vehicle in three months and once again the customer service was outstanding. I will always recommend James and the dealership to all my family and friends. Thanks
Google Review
- January 30, 2019
Ive never purchased a car over the internet before but when I called, I was connected with James. He was professional and honest from the beginning. Thanks for everything.
Google Review
- January 30, 2019
The absolute worst dealership Ive ever encountered. I have experienced so many problems with this dealership its pathetic! Both the sales and service department are full of individuals who enjoy misleading customers. I have been refunded over and over again due to their lies & miscommunication.I...
Google Review
- January 30, 2019
Be sure to ask for Mr. Sobel!! Ive worked with him for years and hes a fantastic person to be around!
Google Review
- January 30, 2019
My husband and I purchased a vehicle several weeks ago and the level of customer service that we received was just outstanding. Since our purchase we have received numerous phone calls checking to see if we had any questions about our car. We really appreciate the follow up calls from James.
Google Review
- January 30, 2019
James Odom was fantastic helping me with purchasing my new car. I love it! He went above and beyond - excellent customer service. Would definitely recommend him and Long!
Google Review
- January 29, 2019
I am so excited to be in a new Mercedes!! Make sure you ask for Josiah. He really took the time to make sure we got the perfect car for my family!
Google Review
- January 29, 2019
Ive never purchased a car over the internet before but when I called, I was connected with James. He was professional and honest from the beginning. Thanks for everything.
Google Review
- January 25, 2019
Josiah made the process stress free and even delivered it to me! Above and beyond exceptional service!!
Cars.com Review
- January 21, 2019
As always I get very efficient and friendly service from Long Mercedes. I’ve had 4 Mercedes from them and never had a problem. My service consultant, Josh Smith, has always been so friendly and competent. I will always buy my car from this dealer.
Cars.com Review
- January 21, 2019
The service rep was experienced and explained the recommended service. Also made suggestions for prioritizing recommended maintenance. The repair was completed as promised and to my satifaction
Google Review
- January 18, 2019
Josiah was so so helpful with my new car! I love my new GLC he was very knowledgeable and very genuine. Thanks again!! :)
Cars.com Review
- January 17, 2019
We were greeted warmly at the front door and were taken care of immediately. We test drove the car that we were looking for and bought the car that night. Great attention to us and our needs. Thank you so much Perry for making us feel like family and for the follow up that you have done after...
Google Review
- January 16, 2019
Josiah was my salesman and was super patient with me! Got me what I needed! Very helpful staff! Everything went really smooth!
Google Review
- January 16, 2019
Be sure to ask for Mr. Sobel!! Ive worked with him for years and hes a fantastic person to be around!
Google Review
- January 16, 2019
Neal has been so helpful!! We decided to just purchase our lease because its been such a great car!! Mercedes Family for Life!!! :)
Google Review
- January 16, 2019
The absolute worst dealership Ive ever encountered. I have experienced so many problems with this dealership its pathetic! Both the sales and service department are full of individuals who enjoy misleading customers. I have been refunded over and over again due to their lies & miscommunication.I...
Cars.com Review
- January 15, 2019
The absolute worst dealership I’ve ever encountered. I have experienced so many problems with this dealership it’s pathetic! Both the sales and service department are full of individuals who enjoy misleading customers. I have been refunded over and over again due to their lies & miscommunication.I...
Google Review
- January 15, 2019
James Odom was fantastic helping me with purchasing my new car. I love it! He went above and beyond - excellent customer service. Would definitely recommend him and Long!
Google Review
- January 12, 2019
Josiah was tremendously helpful in buying my first car. I would highly recommend him to any new car buyer in Chattanooga.
Google Review
- January 12, 2019
James Odom was our salesman. He was professional, kind, and very efficient. I enjoyed my buying experience!
Google Review
- January 11, 2019
The long Family is very kind and patient. James even came by and went over the features again with us. Thanks
Google Review
- January 11, 2019
My wife and I came by the dealership just looking around and ended up buying a C300. Our salesmen James was very patience with us and never rushed us about anything. Thanks for everything.
Google Review
- January 11, 2019
This has been my 2nd vehicle in three months and once again the customer service was outstanding. I will always recommend James and the dealership to all my family and friends. Thanks
Google Review
- January 04, 2019
My husband and I purchased a vehicle several weeks ago and the level of customer service that we received was just outstanding. Since our purchase we have received numerous phone calls checking to see if we had any questions about our car. We really appreciate the follow up calls from James.
Cars.com Review
- January 04, 2019
Very professional; Fast in and out, very friendly, clean and very nice loaner car; they addressed issues found and not part of the regular, scheduled service. Definitely the place to have your Mercedes looked ofter if you live around Chattanooga!
Google Review
- December 30, 2018
Google Review
- December 30, 2018
Thanks for ordering my car so fast. James is one of the best salesman I've every met.
Google Review
- December 30, 2018
First class service. Thanks for taking the time with us. James was outstanding.
Google Review
- December 30, 2018
Outstanding service from the team at long. I called James and told him what I wanted and he found the right vehicle. Thanks James
Google Review
- December 30, 2018
Had a tremendous experience with Josiah from knowledge of vehicles to pricing to overall customer experience.
Google Review
- December 30, 2018
This is my 12th Mercedes-Benz from Neil Sobel!! One of the greatest friends and salesman you could ask for! He got me in a new AMG just before Christmas. I cant thank you enough for your hard work Neil. Merry Christmas to the Long family and a Happy New Year!!
Google Review
- December 30, 2018
Josiah was great and SO easy to work!! Would absolutely use him again no question!!
Google Review
- December 30, 2018
Neal the best!!!! We came in to buy Mercedes and Neal sold us... 10/10 We will always ask for Neal he is family.
Google Review
- December 30, 2018
Josiah,Great salesman. Highly recommend this guy.
Google Review
- December 30, 2018
Would like to thank the Long Mercedes staff! Great shopping experience and a great salesman! I highly recommend the dealership & if you can work with him Justin Porter. Hes a stand up guy who was extremely professional and really patient with me as we went back and forth. Loving my new Lexus!
Google Review
- December 30, 2018
Justin Porter was the most awesome salesperson I have ever had. He answered all our questions about the car we bought in detail and was very professional. He had very good product knowledge. He listened to everything we said and what we wanted in a car and applied it. Friendly and willing to work...
Google Review
- December 30, 2018
I am new to Mercedes Benz at Long of Chattanooga as I just moved here. I have been a Mercedes customer for several years now. I bought my Mercedes in Colorado, one of my main reasons for buying was their impeccable service. Since my relocation I have had the unfortunate luck of now becoming a...
Google Review
- December 30, 2018
Josiah What a wonderful experience my husband and I had today at Long Mercedes. My mind was made up to purchase another Luxury vehicle at a local competitor, but when we met You...well what can I say...we are walking out today with our new 2018 Mercedes. I could not be more pleased with you as our...
Google Review
- December 29, 2018
Josiah,Great salesman. Highly recommend this guy.
Google Review
- December 29, 2018
First class service. Thanks for taking the time with us. James was outstanding.
Google Review
- December 29, 2018
Thanks for ordering my car so fast. James is one of the best salesman I've every met.
Google Review
- December 29, 2018
Josiah What a wonderful experience my husband and I had today at Long Mercedes. My mind was made up to purchase another Luxury vehicle at a local competitor, but when we met You...well what can I say...we are walking out today with our new 2018 Mercedes. I could not be more pleased with you as our...
Google Review
- December 29, 2018
I am new to Mercedes Benz at Long of Chattanooga as I just moved here. I have been a Mercedes customer for several years now. I bought my Mercedes in Colorado, one of my main reasons for buying was their impeccable service. Since my relocation I have had the unfortunate luck of now becoming a...
Google Review
- December 28, 2018
Had a tremendous experience with Josiah from knowledge of vehicles to pricing to overall customer experience.
Google Review
- December 28, 2018
Very easy buying process. Thanks to the Long team for helping us get the right car. James is one of the best. We will purchase our next vehicle from the Long dealership.
Google Review
- December 26, 2018
This is my 12th Mercedes-Benz from Neil Sobel!! One of the greatest friends and salesman you could ask for! He got me in a new AMG just before Christmas. I cant thank you enough for your hard work Neil. Merry Christmas to the Long family and a Happy New Year!!
Google Review
- December 24, 2018
Cars.com Review
- December 24, 2018
I Couldn’t give more then 5 stars for Josh Smith at the service department , if I could I will, Jose have deliver the highest service care for me when ever I bring my vehicle in for service. Having Mercedes-Benz at Long as my primary auto care services just like visiting my family Doctor when I...
Google Review
- December 22, 2018
First class customer service. James was the best. This is my 2nd one in Two years. Thanks
Google Review
- December 22, 2018
1st Mercedes for my wife and Christmas presents. This was one of the easiest buying experience Ive ever had. I will purchase my next vehicle from Long Mercedes and James. Thanks and Happy Holidays.
Google Review
- December 21, 2018
Google Review
- December 21, 2018
Josiah Josiah was absolutely wonderful with assisting me with my purchase! Hands down the best! I highly recommend him! Please visit him at Long of Chattanooga; otherwise youre missing out!!
Google Review
- December 20, 2018
We were sad when we had a problem with our car, but we were extremely happy with the way you handled the problem. Thank you very much for all your help.Great people to work with. The people are real easy to work with.
Google Review
- December 20, 2018
Loved loved loved the customer service we received at the dealership. Justin Porter and Philip were a tremendous help in finding our S Class. Will be back for future business.
Google Review
- December 20, 2018
Neil was an incredible person to work with!! The last 4 Mercedes we had purchased in Florida and Neil was finally able to get us. Thank you again Neil.
Google Review
- December 20, 2018
Neal the best!!!! We came in to buy Mercedes and Neal sold us... 10/10 We will always ask for Neal he is family.
Google Review
- December 20, 2018
Salesman Neil Sobel is resourceful, honest and accommodating.
Google Review
- December 18, 2018
The Long dealership in Chattanooga is top notch. The customer service was amazing, from the phone call to the door was very professional. Our salesmen James is very knowledgeable about the product. I will purchase my next car from the dealership and James.
Google Review
- December 18, 2018
Josiah was absolutely one of the best salesmen Ive ever had throughout my 33 years of car purchasing eligibility. He went out of his way to make sure I test drove every car within my price point & that checked off all my Must Haves! The epitome of top level customer service! I am thrilled to drive...
Google Review
- December 18, 2018
Josiah is the best.. made an extra special Christmas present extra special. Great experience!!
Google Review
- December 16, 2018
This was one of the best and easiest buying experience Ive ever had. The level of customer service that we received was outstanding. I will recommend this dealership and James to all my family and friends.
Google Review
- December 14, 2018
Justin Porter was the most awesome salesperson I have ever had. He answered all our questions about the car we bought in detail and was very professional. He had very good product knowledge. He listened to everything we said and what we wanted in a car and applied it. Friendly and willing to work...
Google Review
- December 13, 2018
My wife and I was recommended by one of our friends to come to Long Mercedes when we were ready for a car and see a salesman named James. We were not disappointed by his knowledge and service. He listened to our needs and got us the right car. Thanks
Google Review
- December 13, 2018
Outstanding service from the team at long. I called James and told him what I wanted and he found the right vehicle. Thanks James
Cars.com Review
- December 12, 2018
Had a fantastic experience buying my suv and the salesman was very knowledgeable and knew all about the suv I bought.i think my salesman name is James
Google Review
- December 09, 2018
Would like to thank the Long Mercedes staff! Great shopping experience and a great salesman! I highly recommend the dealership & if you can work with him Justin Porter. Hes a stand up guy who was extremely professional and really patient with me as we went back and forth. Loving my new Lexus!
Google Review
- December 08, 2018
Wonderful experience again! Happy to be a repeat customer! Justin Porter was our salesman and he was terrific. All of the other staff were just as helpful and friendly! Will continue to do business with Long Mercedes!
Google Review
- December 08, 2018
Josiah was great, really knowledgeable with Mercedes product. Not satisfied til you are!
Google Review
- December 08, 2018
Josiah was great to work with. Very personable, professional, and knowledgeable about the vehicles. Top notch! Would definitely recommend Josiah and the team!
Google Review
- December 08, 2018
This is one of the most nicest places to purchase a car from. The entire staff was outstanding and professional. Very easy buying process with no hassle or pressure. Our salesmen James was outstanding and very knowledgeable about the products. Thanks
Google Review
- December 07, 2018
Josiah was great and SO easy to work!! Would absolutely use him again no question!!
Google Review
- December 05, 2018
Jack McKenley really took the best care that i have ever had at a Dealer. Outstanding service and follow up!
Cars.com Review
- December 03, 2018
Went to buy my 2nd car and I must say Cedric is a nice and great salesperson. He is polite and he knows what he is doing. I feel like they will have your best interest at heart and would not let you down by riding off in a junk car. I love these guys!
Cars.com Review
- December 03, 2018
Joss at the service department deliver excellent customer services and the service department have also done a great joy on my Vehicle, when picking up my vehicle it was also wash & vacuum. Always feel great & a peace of mind when I bring my vehicle to Mercedez-Benz at Long of Chattanooga.
Cars.com Review
- December 01, 2018
I was extended excellent service. And, I will always bring my car to this dealership for whom I trust to take pride in repairing my car.
Google Review
- December 01, 2018
Amazing buying experience from the Mercedes Benz dealership. They were very patient with me through the whole process. James is one of best Salesmen Ive ever seen. Thanks again for everything.
Google Review
- November 30, 2018
Justin Porter was extremely helpful. My buying experience was amazing. Already looking forward to my next opportunity to work with both him and Long Mercedes.
Google Review
- November 30, 2018
This was the easiest buying process I have ever had. Our salesman James was amazing. Thanks for everything.
Google Review
- November 30, 2018
Great experience with this dealership. I live out of town and the Justin Porter delivered the car directly to me. Way above expectations! Would highly recommend them!!!!
Google Review
- November 30, 2018
Josiah is awesome. Enjoyed working with him. He made the process very easy
Google Review
- November 30, 2018
My experience with Long of Chattanooga was excellent. I highly recommend visiting and purchasing with Long. Professional and Friendly! Thank you Long of Chattanooga!
Google Review
- November 30, 2018
Great experience with our purchase here! I would highly recommend dealing with Phil or Garret!
Google Review
- November 30, 2018
Josiah was A+++++!!! Takes his time with you and you can tell he really cares about not just his job but his customers as well! Thanks again!
Google Review
- November 30, 2018
Neil and the Family at Long of Chattanooga was amazing this is my 12th car from Neil!! Thanks again for the 5 star service.
Google Review
- November 30, 2018
Josiah was fantastic and very easy to deal with!! Will be back again :)
Google Review
- November 30, 2018
Easy buying experience with no hassle or pressure. I will purchase my next Mercedes from Long. Thank you James for meeting all of our needs.
Google Review
- November 30, 2018
Josiah was great. Very Pleased!
Google Review
- November 30, 2018
Fabulous purchase experience today! James is The Best!!!
Google Review
- November 30, 2018
This was by far one of the best car purchasing experiences I've ever had. Josiah was the absolute perfect representative of the dealership. He was very knowledgeable ,pleasant and non-threatening. I literally got out of my vehicle and told him I'm only here to look. Three hours later, we had my...
Google Review
- November 30, 2018
Justin Porter was extremely helpful. My buying experience was amazing. Already looking forward to my next opportunity to work with both him and Long Mercedes.
Google Review
- November 29, 2018
Google Review
- November 29, 2018
I have had my 2015 GLA 250 for less than a year. My first service visit could not have been better. Mary Beth was efficient and effective and I really appreciated her fully addressing all of my questions. I'm a new Long's Mercedes fan.
Google Review
- November 27, 2018
This was by far one of the best car purchasing experiences I've ever had. Josiah was the absolute perfect representative of the dealership. He was very knowledgeable ,pleasant and non-threatening. I literally got out of my vehicle and told him I'm only here to look. Three hours later, we had my...
Google Review
- November 26, 2018
Great experience. Sales associates very knowledgeable, and customer focused. The price on the vehicle is reasonable.
Google Review
- November 26, 2018
This was the easiest buying process I have ever had. Our salesman James was amazing. Thanks for everything.
Google Review
- November 26, 2018
Quick and easy process. James was able to answer every question. Thanks for the outstanding service.
Google Review
- November 23, 2018
Cars.com Review
- November 23, 2018
First class customer service. Thanks James and the Long Family. Very easy process.I will recommend this dealership to all my family and friends. Thanks again
Cars.com Review
- November 23, 2018
I recently relocated from the Pittsburgh, PA area to Chattanooga, TN and needed to have service on my Mercedes-Benz. The appointment process was very smooth, and the service was excellent. My service representative, Josh, was excellent, very friendly, informative, and on top of the service needs for...
Google Review
- November 21, 2018
Neal was amazing!!! He normally works at Mercedes but helped me get into my new Volvo and I just LOVE it! :) Thank you again Mr. Sobel for doing what you do best!
Google Review
- November 21, 2018
Great experience with this dealership. I live out of town and the Justin Porter delivered the car directly to me. Way above expectations! Would highly recommend them!!!!
Google Review
- November 20, 2018
Had a great experience at Long Mercedes! Josiah Sadek was terrific!
Google Review
- November 20, 2018
Neil and the Family at Long of Chattanooga was amazing this is my 12th car from Neil!! Thanks again for the 5 star service.
Cars.com Review
- November 20, 2018
Bought my first Volvo with the help of Neil!! Great person to work with for any of your needs. Thanks so much for your help!!
Google Review
- November 18, 2018
Google Review
- November 17, 2018
Perry and the Benz Long team have always been providing excellent service and no hassle buying! After 6 years i will continue to be a customer.
Google Review
- November 17, 2018
Josiah was A+++++!!! Takes his time with you and you can tell he really cares about not just his job but his customers as well! Thanks again!
Cars.com Review
- November 14, 2018
The level of customer service that we received from the time we ordered our vehicle and the time we picked it up was outstanding. Our salesmen James is the best.
Google Review
- November 14, 2018
Josiah was great. Very Pleased!
Google Review
- November 14, 2018
From the time that I ordered my car until I picked it up, the level of professionalism was amazing. James kept me informed during the process. I will always purchase from Long Mercedes.
Cars.com Review
- November 13, 2018
I called and get service the next day , service was done quick and on time , I am really appreciated and will come back , Thanks!
Google Review
- November 11, 2018
Google Review
- November 10, 2018
Josiah was amazing! Ask for him! We couldn't have asked for a better experience.
Google Review
- November 07, 2018
Fabulous purchase experience today! James is The Best!!!
Google Review
- November 07, 2018
Hosiah did an amazing job with my needs on purchasing my first Mercedes. He was really informative and had the answers to all the questions I asked. Really made myself comfortable as soon as he greeted me. The buying process was really easy and stress-free. Overall the entire buying experience was a...
Google Review
- November 06, 2018
Josiah was fantastic and very easy to deal with!! Will be back again :)
Cars.com Review
- November 05, 2018
Great family owned dealership with excellent customer focus. Very pleasant buying experience. Highly recommend James Odom, sales rep. Service department represent was helpful and informative. Purchase process was very efficient and pleasant.
Google Review
- November 05, 2018
Josiah is awesome. Enjoyed working with him. He made the process very easy
Google Review
- November 04, 2018
Google Review
- November 03, 2018
Easy buying experience with no hassle or pressure. I will purchase my next Mercedes from Long. Thank you James for meeting all of our needs.
Google Review
- November 02, 2018
My experience with Long of Chattanooga was excellent. I highly recommend visiting and purchasing with Long. Professional and Friendly! Thank you Long of Chattanooga!
Google Review
- November 02, 2018
Great experience with our purchase here! I would highly recommend dealing with Phil or Garret!
Google Review
- October 30, 2018
My review is for the service department. Courtesy, professionalism, great communication. Exceptional work. Yes, I do recommend them.
Google Review
- October 30, 2018
Never been a disapointing mount here . Great staff to help you with your service needs, great staff in the shop that know your car and how not only to take of it but to help you understand the why and hows the auto needs to be your trusted frind to get you where you need to go . Yes , this is a...
Google Review
- October 30, 2018
Brett was a great salesmen helpful and professional. Will buy all of my cars from him !!!!
Google Review
- October 30, 2018
Outstanding service from James and the Long Family.
Google Review
- October 26, 2018
Brett was a great salesmen helpful and professional. Will buy all of my cars from him !!!!
Google Review
- October 25, 2018
Outstanding service from James and the Long Family.
Google Review
- October 20, 2018
Google Review
- October 19, 2018
Josiah helped me get into a new CLA thanks again!! Be sure to ask for him!
Google Review
- October 19, 2018
Josiah was great to work with. He spent a great deal of time helping us find the right car with the options and color we wanted. The purchase and delivery went very smoothly. Highly recommend Josiah and Long Mercedes.
Google Review
- October 16, 2018
Google Review
- October 16, 2018
Perry is very knowledgeable, professional and courteous. We have worked with Perry several times and will continue to do so.
Google Review
- October 15, 2018
Google Review
- October 15, 2018
This was one of the easiest buying experience I've ever had. Our salesman James was amazing.
Cars.com Review
- October 11, 2018
Had a tire go bad on my wife's Mercedes. Called Josh at the service desk he ordered new tires, and took the car in that day. He also had them do the scheduled maintenance on the car. The car was ready the next day, they even offered me a vehicle to drive until mine was ready. Very satisfied as...
Google Review
- October 11, 2018
Google Review
- October 10, 2018
Never been a disapointing mount here . Great staff to help you with your service needs, great staff in the shop that know your car and how not only to take of it but to help you understand the why and hows the auto needs to be your trusted frind to get you where you need to go . Yes , this is a...
Google Review
- October 10, 2018
Horrible experience with the shop! I dropped it off on Friday for a warranty repair and never heard from them. I called on Tuesday morning and still could not get an answer, was told I would get a call back and I never did...finally called at 4:00 and had to demand to speak to someone. I guess...
Google Review
- October 06, 2018
Google Review
- October 06, 2018
Outstanding service from James and the Long Family.
Google Review
- October 04, 2018
My review is for the service department. Courtesy, professionalism, great communication. Exceptional work. Yes, I do recommend them.
Cars.com Review
- October 04, 2018
Perry Carr helped me with my trade for 2019 Mercedes E300 and did an outstanding job as always . I always recommend Perry Carr and Long Mercedes to all my friends .
Google Review
- October 02, 2018
Josiah is wonderful! I have never been in a car lot and spent less than half a day. We were in and out in no time and with everything we wanted and more! I highly recommend Josiah!
Google Review
- October 01, 2018
Google Review
- September 30, 2018
I haven't been there since the remodel but I went in looking like a glass installer and they helped nicely dressed customers before me when I was there to get my e55 serviced so I left. I took half day from work so i was in my work clothes and got ignored by most or was told someone would be with me...
Google Review
- September 30, 2018
James was amazing I cant wait to work with him again! Took the time to answer all of my questions and was very presentable. Thanks again!!
Google Review
- September 30, 2018
I found the used Mercedes sports car of my dream on line in Alabama. It is a 2008 Red SLK350. But now I had to find a local dealer to service it. I called Long of Chattanooga and ask them to check it out. They found several potential problems, and I ask them to fix them all. They were very...
Google Review
- September 30, 2018
Everything went very well. Josiah and Justin were both very helpful and pleasant. Answer ed all my questions and were very good to help with everything.
Google Review
- September 30, 2018
First class service from James and Phillip. They even delivered the car to my house. Thanks
Google Review
- September 30, 2018
James was fantastic and very easy going with my new purchase.
Google Review
- September 30, 2018
James was very easy going thanks again James.
Google Review
- September 29, 2018
First class service from James and Phillip. They even delivered the car to my house. Thanks
Google Review
- September 29, 2018
Bryan Brown at Long Mercedes in Chattanooga was outstanding! Very knowledgeable, excellent customer service and he went out of his way to help us find the perfect car for our mother. Could not have asked for a better car purchasing experience. Thank you so much, Bryan! We will be back the next...
Google Review
- September 28, 2018
Josiah was unbelievably helpful and knowledgeable! If your looking to buy any vehicle, not just a Mercedes, do yourself a favor and stop in and ask for Josiah! Youll be glad you did!
Cars.com Review
- September 26, 2018
Very fast & friendly! Easily got a convenient appointment & was in & out in no time! Will probably purchase my next vehicle from them
Google Review
- September 25, 2018
First class service from James and the Long dealership.
Google Review
- September 25, 2018
This was a great buying experience from our sales person Perry Carr he delivered the car to our house! I couldnt have asked for a better buying experience.
Google Review
- September 25, 2018
Google Review
- September 24, 2018
I found the used Mercedes sports car of my dream on line in Alabama. It is a 2008 Red SLK350. But now I had to find a local dealer to service it. I called Long of Chattanooga and ask them to check it out. They found several potential problems, and I ask them to fix them all. They were very...
Google Review
- September 23, 2018
James was great. He was there when I needed him. He answered all my questions and went far beyond the standard expectations.
Google Review
- September 21, 2018
James was fantastic and very easy going with my new purchase.
Google Review
- September 21, 2018
Google Review
- September 21, 2018
We came just looking around , and left with two cars . The attention we got from James was very good. We will recommend him to all our family and friends.
Google Review
- September 21, 2018
Amazing service we received from James. His knowledge of the product is outstanding . Thanks James
Google Review
- September 20, 2018
Google Review
- September 20, 2018
My salesman Josiah was great to work with. He was so quick with everything and made buying my car a pleasure. Not only was he quick to help me get the transaction complete he was very thorough and showing me everything about my car. Thank you Long of Chattanooga and Josiah for the great experience.
Google Review
- September 19, 2018
I haven't been there since the remodel but I went in looking like a glass installer and they helped nicely dressed customers before me when I was there to get my e55 serviced so I left. I took half day from work so i was in my work clothes and got ignored by most or was told someone would be with me...
Google Review
- September 17, 2018
Josiah was amazing in getting me my new Mercedes. Great personality! Thanks again!
Google Review
- September 15, 2018
Josiah was extremely helpful, very patient with our questions. We had a great experience and if we buy Mercedes again, well work with him.
Google Review
- September 14, 2018
James was very easy going thanks again James.
Google Review
- September 13, 2018
My contact person was Kelly MAyhew, I wouldn't call her a sale person because I felt like I could be frank with her and likewise. There was zero pressure, communication was fantastic. She responded to all my emails promptly and would send me pictures of whatever I wanted to see. The buying...
Google Review
- September 13, 2018
Google Review
- September 12, 2018
Everything went very well. Josiah and Justin were both very helpful and pleasant. Answer ed all my questions and were very good to help with everything.
Google Review
- September 11, 2018
Always a pleasure. Professional,cordial and through.
Google Review
- September 10, 2018
James is the man!!!! Ask for him next time you come in. Thanks again James!!!
Google Review
- September 10, 2018
James was amazing I cant wait to work with him again! Took the time to answer all of my questions and was very presentable. Thanks again!!
Cars.com Review
- September 08, 2018
I highly recommend this dealership for your car buying satisfaction. Neil treated us more like family than a business partner. We purchased a range rover from him and he made it seem like a quick trip to the grocery store.
Google Review
- September 06, 2018
We purchased 2 other Volvos from Long of Chattanooga and today we purchased our 3rd Volvo from salesman Jason Odom. It was a great experience! Got exactly what we needed. Will come back when we need another Volvo and hope we can purchase it from Jason!
Google Review
- September 05, 2018
Every time I am looking to buy a car always look at Long inventory. They are always been helpful not just for me but my relatives as well. We need a car this is the place we purchase from. This still a family owned business so you are not just a number,or a sale, you are a customer and will be...
Google Review
- September 05, 2018
Google Review
- September 04, 2018
Cars.com Review
- September 03, 2018
No complaints for Long of Chattanooga. We had a wonderful buying experience, very swift and efficient. Even had snacks while we waited. Tim Hartley, our salesman, was great. Getting us exactly what we wanted. Will definetly be a returning customer.
Google Review
- September 01, 2018
Greeted promptly and politely, service time length was as quoted
Google Review
- August 31, 2018
Google Review
- August 30, 2018
Google Review
- August 30, 2018
James Odom at Long of Chattanooga was great to work with. He helped us find the perfect car. He was extremely helpful and easy to work with. He did not pressure us and was very accommodating. We did not feel rushed to make a decision and he answered all of our questions. He is very knowledgeable...
Google Review
- August 30, 2018
By far the best experience Ive ever had at a dealership. Long Mercedes has definitely earned our loyalty for all our future car purchases. when you go ask for Garrett he is very knowledgeable and made the experience that much easier.
Google Review
- August 30, 2018
What an awesome dealership to work with. My sales person Garrett was able to make the whole process very simple and quick not to mention he also threw in TVs in the head rest for our kids. Highly recommend long Mercedes.
Google Review
- August 30, 2018
I purchased my GLE 350 today and I love it. Josiah was my sales rep and he was great.
Google Review
- August 30, 2018
One of the most pleasant buying experience from a great sales person. Perry was very patient and explained everything.
Google Review
- August 30, 2018
We moved to Chattanooga from Atlanta and have quickly built a very good relationship with Long Mercedes. Service is excellent! Thumbs up especially to Mary Beth S. and Jack McK., our Service Advisors.
Google Review
- August 30, 2018
Very happy with my purchase at long Mercedes my sales person Garrett was very informative and made the whole processes very easy.
Google Review
- August 30, 2018
Jack McKenley made my maintenance service fantastic. He quickly had my car analyzed, ordered the part, and scheduled the appt. The appt only took 30 minutes. I have always been impressed with the service at Long Mercedes of Chattanooga, honest and no BS.
Google Review
- August 30, 2018
Josiah made everything perfect for my new audi thanks again :) I highly suggest to ask for Josiah!!! Will be back soon!!
Google Review
- August 30, 2018
Josiah got me the car I wanted, Im so happy.
Google Review
- August 30, 2018
This was a great buying experience from our sales person Perry Carr he delivered the car to our house! I couldnt have asked for a better buying experience.
Google Review
- August 30, 2018
Steve Knight is the absolute best to buy a car from
Google Review
- August 30, 2018
First class service from James and the Long dealership.
Google Review
- August 30, 2018
Perry was awesome second car from him!
Google Review
- August 30, 2018
I took my car in for service B maintenance. Staff was courteous and very professional. Service was prompt and the dealer kept me in the know via texts and phone call
Google Review
- August 29, 2018
Very professional customer service. The salesman Garrett assisted me through the purchase of my newer E class. I highly recommend long Mercedes.
Google Review
- August 28, 2018
Josiah got me the car I wanted, Im so happy.
Google Review
- August 28, 2018
Google Review
- August 27, 2018
We moved to Chattanooga from Atlanta and have quickly built a very good relationship with Long Mercedes. Service is excellent! Thumbs up especially to Mary Beth S. and Jack McK., our Service Advisors.
Google Review
- August 27, 2018
This was a great buying experience from our sales person Perry Carr he delivered the car to our house! I couldnt have asked for a better buying experience.
Google Review
- August 27, 2018
First class service from James and the Long dealership.
Google Review
- August 27, 2018
One of the most pleasant buying experience from a great sales person. Perry was very patient and explained everything.
Google Review
- August 25, 2018
Kong's is the bomb. Fantastic people timely service competitive prices.
Google Review
- August 25, 2018
Steve Knight is the absolute best to buy a car from
Google Review
- August 25, 2018
Perry was awesome second car from him!
Google Review
- August 25, 2018
Josiah is very nice, he help me a lot. He taking his time to explain everything.
Google Review
- August 24, 2018
James was just simply amazing, very knowledgeable about the product. I would recommend him and long to all my friends and family.
Google Review
- August 23, 2018
I went to have my car serviced and was taken care of in a very timely manner. Josh was very professional and confident.
Google Review
- August 21, 2018
Josiah made everything perfect for my new audi thanks again :) I highly suggest to ask for Josiah!!! Will be back soon!!
Google Review
- August 20, 2018
Jack McKenley made my maintenance service fantastic. He quickly had my car analyzed, ordered the part, and scheduled the appt. The appt only took 30 minutes. I have always been impressed with the service at Long Mercedes of Chattanooga, honest and no BS.
Cars.com Review
- August 20, 2018
Had a problem, Jack attached it, order parts, and scheduled service. In and out in 30 minutes with a free car wash. Could not have been a better experience from the service professionals at Long Mercedes!
Google Review
- August 19, 2018
James Odom at Long Mercedes Benz is the one to ask for when purchasing a vehicle. Ultimate Professional Salesperson-Enough Said
Google Review
- August 19, 2018
What an awesome dealership to work with. My sales person Garrett was able to make the whole process very simple and quick not to mention he also threw in TVs in the head rest for our kids. Highly recommend long Mercedes.
Google Review
- August 19, 2018
Josiah was excellent today. Very patient. Showed us all the features explained everything. Left today with a CLA 250. Love it
Google Review
- August 19, 2018
This has been the best buying experience Ive ever had. Our salesman James was amazing. Thanks
Google Review
- August 18, 2018
I purchased my GLE 350 today and I love it. Josiah was my sales rep and he was great.
Google Review
- August 15, 2018
We had a great experience with James! He is extremely knowledgeable about their vehicles. He is really nice and not remotely pushy. He helped us find exactly what we wanted! He's a huge asset to the dealership.
Google Review
- August 15, 2018
Josiah was excellent and made this experience pain free!! Thank you again!
Google Review
- August 15, 2018
Perry was awesome second car from him!
Google Review
- August 13, 2018
By far the best experience Ive ever had at a dealership. Long Mercedes has definitely earned our loyalty for all our future car purchases. when you go ask for Garrett he is very knowledgeable and made the experience that much easier.
Google Review
- August 13, 2018
Kong's is the bomb. Fantastic people timely service competitive prices.
Google Review
- August 11, 2018
Such a great team! Fast and efficient with delivery! Josiah you made this so easy for us! Thanks so much!
Google Review
- August 11, 2018
Google Review
- August 10, 2018
Love Mercedes-Benz at Long of Chattanooga! All of the staff treat me and Mercedes like family!
Google Review
- August 08, 2018
James Odom at Long of Chattanooga was great to work with. He helped us find the perfect car. He was extremely helpful and easy to work with. He did not pressure us and was very accommodating. We did not feel rushed to make a decision and he answered all of our questions. He is very knowledgeable...
Google Review
- August 08, 2018
Steve Knight is the absolute best to buy a car from
Google Review
- August 07, 2018
Very happy with my purchase at long Mercedes my sales person Garrett was very informative and made the whole processes very easy.
Google Review
- August 06, 2018
Excellent client service offered by James Odom. Delivered the car to me personally. Thats fine, exceptional service
Cars.com Review
- August 06, 2018
Without doubt the finest car buying experience I have ever had. Knowledgeable staff, quick responses and they actually delivered the vehicle to me. If you are in the market for a Mercedes, I highly recommend Long’s of Chattanooga.
Google Review
- August 06, 2018
Google Review
- August 06, 2018
This is my second purchase at Long of Chattanooga. I could not ask for better experience. Josiah Sadek is a top notch salesman, and I sincerely appreciate his sincerity, and true interest in my vehicle purchase!
Google Review
- August 05, 2018
Google Review
- August 04, 2018
Josiah was very easy to work with and would recommend him to everyone!! Thanks again!!
Google Review
- August 04, 2018
Google Review
- August 01, 2018
Google Review
- August 01, 2018
Thank you James Odom for a wonderful buying experience
Cars.com Review
- August 01, 2018
Great customer service James did a great job walking me through the orientation process I was very pleased with my buying experience at Long of Chattanooga
Google Review
- July 31, 2018
We moved to Chattanooga from Atlanta and have quickly built a very good relationship with Long Mercedes. Service is excellent! Thumbs up especially to Mary Beth S. and Jack McK., our Service Advisors.
Google Review
- July 30, 2018
Perry C and the team at Long Mercedes always take excellent care of me. From Sales to Service they are great to thoroughly explain the service being provided and available to answer questions. Thank you Long Mercedes for all you do!! Look forward to another 10 years!!!
Google Review
- July 30, 2018
Love Mercedes-Benz at Long of Chattanooga! All of the staff treat me and Mercedes like family!
Google Review
- July 30, 2018
I couldnt be happier with my experience at long Mercedes. Garrett made the car buying experience easy and comfortable. Every question I had was answerd quickly and professionally. I highly recommend purchasing a car through long Mercedes.
Google Review
- July 30, 2018
Garrett was great and really helped as we purchased our GLC. He was knowledgeable, friendly and so good to work with. I want to also brag on Perry Carr as he spent a lot of time with us prior to today. They both represent Long Mercedes Benz very positively. Thank you!Wanda & Bob Perry
Google Review
- July 30, 2018
We had a great experience with James! He is extremely knowledgeable about their vehicles. He is really nice and not remotely pushy. He helped us find exactly what we wanted! He's a huge asset to the dealership.
Google Review
- July 30, 2018
James was very patient and nice. Really help with the lowest payments possible. I had a great experience at long Hyundai of Chattanooga.
Google Review
- July 30, 2018
Steve my sales specialist, and the entire staff at Long Mercedes in Chattanooga made my recent purchase of my new vehicle seamless and efficient! Steve was extremely knowledgeable and patient with me and would definitely recommend him to anyone interested in purchasing a Mercedes in the future!
Google Review
- July 30, 2018
Phillip the PreOwned manager went above and beyond to accommodate my request and needs. Fantastic experience !
Google Review
- July 29, 2018
Steve my sales specialist, and the entire staff at Long Mercedes in Chattanooga made my recent purchase of my new vehicle seamless and efficient! Steve was extremely knowledgeable and patient with me and would definitely recommend him to anyone interested in purchasing a Mercedes in the future!
Google Review
- July 26, 2018
Google Review
- July 26, 2018
Google Review
- July 26, 2018
Phillip the PreOwned manager went above and beyond to accommodate my request and needs. Fantastic experience !
Google Review
- July 26, 2018
Great experience at Longs and everything you would expect from a class operation!
Cars.com Review
- July 24, 2018
This was one of the best buying experience I’ve ever had. Our salesmen James was outstanding. I will recommend him to all my family and friends.
Google Review
- July 23, 2018
I couldnt be happier with my experience at long Mercedes. Garrett made the car buying experience easy and comfortable. Every question I had was answerd quickly and professionally. I highly recommend purchasing a car through long Mercedes.
Google Review
- July 21, 2018
Garrett was great and really helped as we purchased our GLC. He was knowledgeable, friendly and so good to work with. I want to also brag on Perry Carr as he spent a lot of time with us prior to today. They both represent Long Mercedes Benz very positively. Thank you!Wanda & Bob Perry
Google Review
- July 20, 2018
Love Mercedes-Benz at Long of Chattanooga! All of the staff treat me and Mercedes like family!