Purchased my third new car. Sales and service are outstanding. Very responsive to all our needs

Dealer Replied: Thank you for choosing us again for your third new Mercedes-Benz. We’re pleased our sales and service teams could respond quickly to your needs. Your loyalty means a lot and we look forward to supporting you down the road.

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Very Clean.......I was Greeted quickly, the accommodation of my needs Met! My salesman Cedric was very kind and Professional. I would and will recommend my Family and Friends to Long. I was walked through the process. Which took approx. 3 days, but was well worth the wait! My salesman told me if I ...

Dealer Replied: We’re thrilled you felt welcomed and that our team met your needs during the purchase of your used Mercedes-Benz GLC 300. It was our pleasure to guide you through the three-day process and stay available after delivery. Thank you for recommending us to your family and friends.

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Had the best experience with Neil Sobel. Undeniably the best person who works with the whole team to make sure things go smoothly. Not once did I feel as though I was taken advantage of. Not once did I feel as though as my questions were silly. Found a stunning red GLC purchased with the help of a...

Dealer Replied: Congratulations on your new red Mercedes-Benz GLC-Class and thank you for your long-term loyalty. We’re delighted to hear our team made the purchase and trade-in process feel fair and transparent while treating you like family. We look forward to supporting you and your loved ones in the years ahead.

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Joshual Brewer has been a great friend of the family and we have been buying vehicles from him for the last 15 years .Will highly recommend

Dealer Replied: It’s wonderful to hear that you’ve counted on us for 15 years and that you would recommend us. Thank you for choosing our team and enjoy your Mercedes-Benz!

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I worked with James Odom Jr. at Long Mercedes of Chattanooga and he was very professional, knowledgeable and patient with me. Because I had tons of questions and he answered every single one of them. I will definitely recommend my family and friends to go see him when looking to purchase an...

Dealer Replied: Thank you for sharing your positive experience with James. We’re glad he patiently answered all your questions and helped you with your used Mercedes-Benz GLE 350. It means a lot that you’d recommend him to your family and friends.

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I purchased a GLS 450 this past Saturday, and James Odom made the entire process a pleasure. James made my car buying experience seamless. His expertise and attention to detail are top-notch; he truly knows these vehicles inside and out. If you are in the market for a new vehicle, do yourself a...

Dealer Replied: Thank you for choosing a Mercedes-Benz GLS 450 and for sharing your experience with James. We’re glad his expertise and attention to detail made the buying process seamless and enjoyable. We look forward to assisting you again soon.

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This was a great buying experience. Our salesman James Odom was wonderful. We highly recommend him if you are in the market for a new vehicle.

Dealer Replied: Thank you for sharing your positive experience with James during your Mercedes-Benz GLA-Class purchase. We appreciate your recommendation and look forward to assisting you in the future.

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I had a great experience with Payton M when purchasing my car. He made the process fun and easy. I highly recommend going to Long Mercedes-Benz to purchase your car whether it's new or used.

Dealer Replied: Thank you, Kitty! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Payton met your expectations. Thank you again for choosing Mercedes-Benz at Long of Chattanooga. We look forward to having you as one of our valued customers for many more years to come!

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Great experience at the Long Mercedes Dealership. Thanks to our new Friend James Odom . A good sales guy to have.

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The staff here is so friendly and willing to help any way they can. Our salesmen James is outstanding.

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Joshual brewer was awesome 10/10 . Will be back and our kids also will be back to buy vehicles

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Great buying experience, Our salesman James done an amazing job, very professional and courtesy. Thank you.

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This was one of the easiest purchased from this dealership. James Odom was outstanding. I recommend to all. Thanks again

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I had a great experience with James Odom. I drove from atlanta, i can tell he took good care us when purchasing!

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I was traveling though Chattanooga and had an issue with my gas lid not opening (big issue, when I needed gas). I called the service Department on Saturday and spoke to Juan. If I could give him 10 Stars I would. He was extremely helpful and assured me they could resolve the issue to get me back on...

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Thank you James for your professionalism and patience. The experience was painless and easy. I highly recommend you to all my family and friends.

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This Delearship truly understands and displays Customer Service! No pushy sales staff, clean facilities, quality service department, and quick facilitations throughout the purchase process.

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Joshual Brewer was outstanding 100/100 . Great person all and all .We will buy more and send customers

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James Odom was very helpful evertime we purchase a car he's the Man I love Mercedes and mostly because of his professional touch, Friendly attitude.Thank You so much

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This was one of the easiest buying process ever. James Odom knew exactly what we wanted. He spent time going over everything. Thanks again for all your help.

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I had the experience my mother and myself working with James Odom and he took care of us he gave my mom a tutorial of the car .we knew what we wanted because we visited the day before they made it work James and his smile and patience with my mom was amazing! They worked a deal and my mom walked...

Consumer Replied: James Odom and he took care of us he gave my mom a tutorial of the car .we knew what we wanted because we visited the day before they made it work James and his smile and patience with my mom was amazing! They worked a deal and my mom walked away with her dream car and I wanna say thank you and my momma says thank you . James and Jalen I’ll be back my friends .

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This was my 2nd time buying from James and Josh. I highly recommend both of the when you are in search of a car. Thanks

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Joshual Brewer made this process easy .I have always been nervous about dealerships especially being a women , it can be intimidating . But Joshual made me feel at ease .So happy he was my sales person , i will definitely send customers his way 10/10 .

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WE drove 6hrs away and bought our dream car . Joshual Brewer was wonderful to deal with .We laugh and joked together , the easiest car buying experience ever. We will always buy our cars from him , from this point forward .

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Great customer service from James Odom. He is very professional. His honesty and truthfulness is what lead us to purchased. Thanks again James.

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Our experience was so great with James that we came back to buy another one. We asked him to look for one for our grandson and the next day we had one. Thanks James

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Thank you James Odom for your outstanding salesmanship. Mercedes of Chattanooga are very to have you on their team. I highly recommend. Thanks

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Mercedes-Benz at Long of Chattanooga were so helpful and have been exceptional to work with. James did an amazing job taking us through the journey process in finding our new vehicle. We are so thankful that he was able to help us with exactly what we needed. Thank you, James for doing such an...

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I came out just looking around and was greeted by James Odom. A very professional and courteous. He found the right vehicle for me. Thanks again James

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Purchased from James Odom , He was amazing to work with. He listen to all my needs. thanks again for all your hard work. I will always recommend you.

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1-Star Review for Long Hyundai My experience at Long Hyundai was nothing short of dreadful. The entire process was painfully slow and inefficient. Despite having a check in hand, I was forced to wait over an hour just to pay—and even after that, the car I purchased wasn’t ready. The lobby was...

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Parts dept stinks. Does not answer phone or return calls. Never can speak to parts manager. I recommend Clayton Volvo Parts, ask for Thomas the Parts Manager, he will answer phone and get parts correct and delivered on time. I am located 12 miles from Chattanooga dealer and can not get service.

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Ardis provides excellent customer service. His professionalism was only exceeded by his intentionality to serve well.

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James Odom was great to work with. He listened to all my need and wants and found the right vehicle. Thanks again to the dealership.

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