Google Review
- November 23, 2022
I wish I would have looked deeper into the reviews. I took my sprinter van to sun motor cars for repair after many recommendations. I emailed a description of the abs sensor fault that another mechanic couldn’t repair. They vanguarded their diagnostic costs and we’re sure to tell me the vehicle had...
Google Review
- October 27, 2022
Response from the owner Replied: Thanks for your review, Mike!
Google Review
- October 16, 2022
Sun Motors has ALWAYS provided quality service. As a current owner of a MB Sprinter, purchased here, i have made repeated trips for routine and repairative services.The team at Sun Motors, with special consideration to Brian Young, are outstanding in providing above and beyond service to customers....
Response from the owner Replied: Thank you for your review, and your business, Robert! We greatly appreciate it.
Google Review
- October 03, 2022
Response from the owner Replied: Thank you for your rating, Cheng! We appreciate your business.
Google Review
- September 20, 2022
I recently purchased my first Mercedes working with Adam Mann in the sales group and Tom Horvath as the product concierge specialist. They both made the process smooth and enjoyable (which isn’t always the case when you are buying a car!). I highly recommend this dealership for others looking for a...
Response from the owner Replied: Thank you for your review, and your business, Jen! Enjoy the GLC!!!
Google Review
- September 20, 2022
Response from the owner Replied: Thank you for your rating, Jeannie. Please let us know if we may be of any assistance to you. We appreciate your business.
Google Review
- September 10, 2022
Response from the owner Replied: Thank you for your rating, Matthew!
Google Review
- September 08, 2022
Driving from Atl to Mass. Stopped for tire pressure check and wiper blades. Kurt Henry the driver working in valet line took an immediately interest in us. Made sure tires were properly inflated and directed us to parts were we received GREAT service. Purchased wiper blades while Kurt connected with...
Response from the owner Replied: Thank you for your review, Carla! We appreciate you stopping in. Have a great trip.
Google Review
- September 06, 2022
Excellent customer service experience. Matt did a wonderful job of keeping us informed throughout the process and giving us realistic expectations as opposed to filling us up with fluff to get a quick sale, That’s a rare and appreciated occurrence in the car sales industry.Thanks
Response from the owner Replied: Thank you for your review, and your business, Jeff!
Google Review
- September 04, 2022
Bad machanics/technicians. In the middle of a road trip the A/C pulley in my R Class broke due to bearing failure (bearing and pulley fell off and the belt with it). Star Motors in Mechanicsburg said that the A/C compressor had lockedup causing the above faulure. They said I had to replace the...
Response from the owner Replied: Thank you for your review, Alfredo. Client satisfaction is our number one priority. If you have some time please give our General Manger, Mike Lombardi, a call at 717-691-3333. We would love the opportunity to discuss your experience further.
Google Review
- August 27, 2022
Great service
Response from the owner Replied: Thank you for your review! We appreciate your business.
Google Review
- August 25, 2022
I had another excellent car buying experience at Sun Motor Cars. This was the second car we've purchased from Adam Kell. I'm from Utah and it's been worth the trip on both occasions. He has always been super helpful, friendly, professional, and very easy to work with. Adam always has things ready...
Response from the owner Replied: Thank you for your business and loyalty, Gregg! We greatly appreciate it.
Google Review
- August 16, 2022
My go to for all of my MB needs.
Response from the owner Replied: Thank you for your review, Melissa! We appreciate your business
Google Review
- August 15, 2022
First time going here, I asked the guy at the desk in the service drive way where should I go as I was there for service for the first time, he seemed more focused on eating his sandwich and didn’t even respond, so I asked him if he was able to assist me or not, his response was “ you can talk to me...
Google Review
- July 04, 2022
Jeremy sold me a great car! He gave me a great deal on a luxury vehicle. He even took me out to dinner to seal the deal. I wasn’t sold quite yet so he took me out golfing. i love SUN MOTORS and JEREMY!!!!
Response from the owner Replied: Thank you for your review, Zach! We appreciate your business.
Google Review
- July 01, 2022
Love this place always does a great job on my car and the customer treatment is nothing but classy.
Response from the owner Replied: Thank you for your review, Stephanie! We appreciate your business.
Google Review
- June 21, 2022
Response from the owner Replied: Thank you for your review, and for your business, Mahin!
Google Review
- May 13, 2022
Try, just try, to get someone in Service to pick up their phone to schedule an appointment. Lancaster MB picks up everytime. It may not be the excellent service dept. workers' fault. I'm sure they are doing their very best in trying times. Understaffed? Overworked? Poor customer service dept....
Response from the owner Replied: Thanks for your updated review, David! We greatly appreciate your business.
Google Review
- April 29, 2022
I cannot say enough great things about Sun Motor Mercedes! Adam Kell was absolutely superb and the reason that I will probably never buy a car from anywhere else. He made the entirely process so unbelievably easy and fun which was completely different than any experience I had buying cars from other...
Response from the owner Replied: Thank you for your review, and your business Jordan. Enjoy your GLE!
Google Review
- April 22, 2022
Good customer service and got our lovely car 🚗
Response from the owner Replied: Thank you for your business, Bharath! Enjoy the GLC.
Google Review
- April 20, 2022
Received excellent customer service and was welcomed with a smile. Will definitely be bringing my vehicle back again. Thank you sun!
Response from the owner Replied: Thank you for your review, and your business, Lynn!
Google Review
- April 20, 2022
Heard about this dealership and it’s wonderful customer service so I got my dad to take his vehicle to get coolant done. We were impressed with the service and the help we received from Patti. She was very helpful and understanding, overall an awesome person with a great knowledge for these...
Response from the owner Replied: Thank you for your review, and your business, Alexander!
Google Review
- March 20, 2022
Waste of my time and gas, poor Communication. Go to Hagerstown Mercedes never have issues there.
Response from the owner Replied: Bryan, thank you for your review. Our service Director, Steve Barbaretta, will be in touch to better understand your experience as your satisfaction is very important to us.
Google Review
- March 20, 2022
Response from the owner Replied: Thank you for your rating, Ben! Have a great day.
Google Review
- February 20, 2022
Good good
Response from the owner Replied: Thank you for your review, Blanca!
Google Review
- February 20, 2022
Very friendly
Response from the owner Replied: Thank you for your review, Ray!
Google Review
- February 20, 2022
Quoted high on fixing a vehicle... But nice people.
Response from the owner Replied: Thank you for your review, Angie. If you'd like to discuss the quote further, please feel free to reach out to our General Manager, Mike Lombardi, at 717-691-3333.
Google Review
- January 10, 2022
I was in the market for an SUV specifically a GLS model for my wife and wanted to buy it before Christmas so I could surprise her and needed to move quickly as I started my search 12/1. I started my search online with many different car search platforms and settled on cargurus.com, because I reside...
Response from the owner Replied: Thank you for your review, Miguel! What an awesome surprise. Congratulations and we know your wife will enjoy the GLS 550!
Google Review
- January 04, 2022
Response from the owner Replied: Thank you for your rating, Virginia!
Google Review
- December 28, 2021
Outstanding service at SMC, please ask for Dan Comune ! Trust me, you'll not be disappointed. Just got delivery of my 2022 s580. Dan was a great help all the way and made the whole process painless. He patiently addressed the million+ questions I had about the vehicle. He was never in a hurry and...
Response from the owner Replied: Thank you for your review, and your business, Bree! Enjoy the S580!!!
Google Review
- December 14, 2021
Very clean and accommodating. Professional staff.
Response from the owner Replied: Thank you for your review, Phil! We appreciate your business.
Google Review
- December 06, 2021
Probably the best service departments of any car dealership out there. The entire crew, from Steve the service advisor, Jim and entire team including those who handle washing the car (very careful and excellent detailing) and the entire transport department with their loaners and drivers -...
Response from the owner Replied: Thank you for your review, and your business, Hassan!
Google Review
- November 30, 2021
My experience has been horrible the past few years. Not the service you would expect from Mercedes. They keep charging thousands for bogus maintenance. They have lost me as a customer and I just sold my dream car because of them. Please be careful when dealing with Sun Motors they are being very...
Response from the owner Replied: Mr. Brown, thank you for your review. Our service director reached out to you this morning via phone/email to discuss your review of your experience here with us. Client satisfaction is our number 1 priority. Please reach back out to us at your convenience.