Google Review
- September 20, 2023
Response from the owner Replied: Thank you for your rating, Patrick! We appreciate your business.
Google Review
- September 19, 2023
It was such an easy process to trade in my old car and get my new one. Everyone was so accommodating- Perry, Andrew and Matt all worked together to make everything as easy as possible.
Response from the owner Replied: Thank you for your review, and your business, Rebecca! Enjoy your brand new GLA!!!!
Google Review
- September 12, 2023
VEry bad Customer Service ever seen
Response from the owner Replied: Thank you for taking the time to review your experience with us. Client satisfaction is our number one priority. If you have time, please reach out to our General Manager, Mike Lombardi, at 717-691-3333 to discuss your experience in further detail. Thank you for your time.
Google Review
- August 19, 2023
Response from the owner Replied: Thank you for your rating, Annie! We appreciate your business.
Google Review
- August 16, 2023
Absolutely wonderful dealer to work with. So much so, we came from NY! I would recommend this dealer. We will be back for our next car! Tom was wonderful and thorough from the paperwork to the features of the vehicle. Highly, highly recommend!
Response from the owner Replied: Thank you so much for your business, and your review. We appreciate your business very much!
Google Review
- August 15, 2023
My go to for all of my MB needs.
Response from the owner Replied: Thank you for your review, Melissa! We appreciate your business
Google Review
- August 14, 2023
Probably the best Mercedes sales experience I’ve had. I got a great deal, with no hidden fees, and no pushy sales tactics to sell extras. Adam Mann was very responsive throughout the process, including handling most of the paperwork online, and making sure I received the right incentives. Tom...
Response from the owner Replied: Thank you for your review, and your business, Jon! We look forward to working with you in the future.
Google Review
- August 07, 2023
This dealership could not be more friendly, knowledgeable or attentive. From initial phone calls from our home 7 hours away to onsite meeting, test drive and subsequent questions with Adam Mann and Glenn Shirk, it is quite possibly the best car dealership experience we have ever had.
Response from the owner Replied: Thank you for your review, and your business, Debbie! It was an absolute pleasure working with you. Enjoy the GLS!!!
Google Review
- August 04, 2023
Excellent
Response from the owner Replied: Thank you for your review, Sam! We appreciate your kind words, and your business.
Google Review
- July 29, 2023
Response from the owner Replied: Thank you for your rating, and your business, Suk!
Google Review
- July 15, 2023
What can ya say it’s a Benz. Absolutely love our purchase from sun motor cars. It’s been a year now and can’t be more happier.!! The AMG is bad a**.
Response from the owner Replied: Thank you so much for your review! Agreed on the AMG! Thank you for your business.
Google Review
- June 26, 2023
The entire sale was so smooth! Thomas kept me informed throughout and prepared everything for the day of delivery. The documents were ready, the car was fully charged and ready to go. He was very patient and gave a detailed tutorial of the EQS.
Response from the owner Replied: Thank you for your review, and your business, Kiran! Enjoy your EQS!
Google Review
- June 22, 2023
Was totally impressed with the service department. Travis the service advisor knows his business and the techs did a wonderful job with my car! Reasonable pricing, professional high quality work. Will recommend them to everyone
Response from the owner Replied: Thank you for your review, Woody! We appreciate your business!
Google Review
- June 12, 2023
Response from the owner Replied: Thank you for your rating, Venkat! We appreciate your business.
Google Review
- June 03, 2023
I worked with Chris Boyles and Adam Mann who were fantastic. Truly one of the best and easiest experiences dealing with a car dealership that I ever had. They quoted me up front and low pricing very quickly via email. I couldn't believe the payments they were quoting and they were hundreds/mo less...
Response from the owner Replied: Thank you for your review, Ben! It was a pleasure working with you.
Google Review
- May 27, 2023
Amazing service and customer service, thank you, Jeremy!
Response from the owner Replied: Thank you for your review, and your business, Sheena!
Google Review
- May 26, 2023
Response from the owner Replied: Thank you for your rating, Maverick!
Google Review
- May 05, 2023
I had an amazing experience working with Adam and Tom! The process was quick and easy…I’m very happy with my purchase!
Response from the owner Replied: Thank you for your review, and your business, Chynna! Enjoy your Mercedes!
Google Review
- April 11, 2023
Try, just try, to get someone in Service to pick up their phone to schedule an appointment. Lancaster MB picks up everytime. It may not be the excellent service dept. workers' fault. I'm sure they are doing their very best in trying times. Understaffed? Overworked? Poor customer service dept....
Response from the owner Replied: Thanks for your updated review, David! We greatly appreciate your business.
Google Review
- April 11, 2023
Good customer service and got our lovely car 🚗
Response from the owner Replied: Thank you for your business, Bharath! Enjoy the GLC.
Google Review
- April 11, 2023
I cannot say enough great things about Sun Motor Mercedes! Adam Kell was absolutely superb and the reason that I will probably never buy a car from anywhere else. He made the entirely process so unbelievably easy and fun which was completely different than any experience I had buying cars from other...
Response from the owner Replied: Thank you for your review, and your business Jordan. Enjoy your GLE!
Google Review
- April 10, 2023
Response from the owner Replied: Thank you for your review, and for your business, Mahin!
Google Review
- April 10, 2023
Amazing customer service and support, seamless delivery !! I highly recommend this dealership !!
Response from the owner Replied: Thank you for your review, and your business, Jay! Enjoy the Mercedes!!!
Google Review
- March 30, 2023
I had the best experience purchasing my 3rd Mercedes from Sun Motors! This time it is EQS450! Jeremy from beginning to the end was above and beyond! He answered every email, every call even after hours or on his day off. Being my self in sales I know what the customer service supposed to be and...
Response from the owner Replied: Thank you for your review, Paul! We appreciate your business. Enjoy the EQS!!!
Google Review
- March 27, 2023
Adam Mann of Sun Motors did the entire sale via text and phone. I am in Illinois and this purchase was easier than me going into a local dealership. Adam has the best customer service, he is well versed in Mercedes, and he values the customer experience. I will tell everyone about Sun Motor cars and...
Response from the owner Replied: Thank you for your review, Samantha! Enjoy your new Mercedes-Benz!!!
Google Review
- March 15, 2023
Adam Mann has gone above and beyond to help me with a topic related to my "2018 Mercedes-Benz GLC 300 4matic".I truly appreciated the customer support that Adam has provided and I suggest to anyone to bring your business to here. Very satisfied.
Response from the owner Replied: Thank you for taking the time to review our dealership! We truly appreciate it. Enjoy the GLC!
Google Review
- March 10, 2023
I had an amazing experience working with Sun Motor Cars! Adam was extremely responsive and helpful throughout the entire car buying process, and he and Tom dropped the car off at my house and made signing all the paperwork as easy and painless as possible. I could not be happier with my new (to me)...
Response from the owner Replied: Thank you for your review, and your business, Emily! Enjoy the Beetle Convertible!
Google Review
- February 20, 2023
Very quick stellar service.
Response from the owner Replied: Thank you for your review, and your business, Amy!
Google Review
- February 17, 2023
Steve & Steve at Mercedes Service took 5 STAR care of my situation recently. So grateful for them and everyone @ SMC! I felt safe and could trust them every step of the way. I will go back again for service with them 100%! Thank you all so much!!!
Response from the owner Replied: Thank you for your review, Noreen! We appreciate your business!!
Google Review
- February 08, 2023
Adam and Matt make an exceptional team. I bought a 2020 GLE450 sight unseen and had it transported to NC. Their communication was outstanding and they made me feel confident about the car without seeing it or driving it first. I was kept informed throughout the entire process. They made it easy and...
Response from the owner Replied: Thank you for your review, Suzanne! Enjoy your STUNNING GLE 450!
Google Review
- February 07, 2023
Good place to deal. Great selection of new and used vehicles
Response from the owner Replied: Thank you for your review, Michael!
Google Review
- January 30, 2023
It was great my service guy Stephen was very help full since my appointment was little mishap but they still help me and honor my car service.I want to thank him for that.
Response from the owner Replied: Thank you for your review, and your business, Adil!
Google Review
- January 22, 2023
Response from the owner Replied: Thanks for your review, Allison!
Google Review
- January 05, 2023
Very friendly and helpful and explained the vehicle in depth.
Response from the owner Replied: Thank you for your review, and your business, Melissa! Enjoy your new Mercedes-Benz!!!
Google Review
- December 20, 2022
Response from the owner Replied: Thank you for your rating, Jane! Have a great day.
Google Review
- December 20, 2022
Response from the owner Replied: Thank you for your rating, James! We appreciate you taking the time to rate our dealership.
Google Review
- December 16, 2022
Spotless, good service
Response from the owner Replied: Thank you for you review, and your business, Carol! Have a great day!
Google Review
- December 13, 2022
Awesome bunch of people
Response from the owner Replied: Thank you for your review, David! We appreciate your kind words.
Google Review
- December 08, 2022
Our vehicle was serviced and the staff was attentive and knowledgeable.
Response from the owner Replied: Thank you for your review, and your business, Cheryl! Please let us know if you need anything else.
Google Review
- December 07, 2022
Great customer service
Response from the owner Replied: Thank you for your review, Charles!
Google Review
- November 30, 2022
Good!
Response from the owner Replied: Thank you for your review, and your business, Terence!
Google Review
- November 23, 2022
I wish I would have looked deeper into the reviews. I took my sprinter van to sun motor cars for repair after many recommendations. I emailed a description of the abs sensor fault that another mechanic couldn’t repair. They vanguarded their diagnostic costs and we’re sure to tell me the vehicle had...
Response from the owner Replied: Thank you for taking the time to review your experience with us. Client satisfaction is our number one priority. If you have time, please reach out to our General Manager, Mike Lombardi, at 717-691-3333 to discuss your experience in further detail. Thank you for your time.
Google Review
- October 27, 2022
Response from the owner Replied: Thanks for your review, Mike!
Google Review
- October 16, 2022
Sun Motors has ALWAYS provided quality service. As a current owner of a MB Sprinter, purchased here, i have made repeated trips for routine and repairative services.The team at Sun Motors, with special consideration to Brian Young, are outstanding in providing above and beyond service to customers....
Response from the owner Replied: Thank you for your review, and your business, Robert! We greatly appreciate it.
Google Review
- October 03, 2022
Response from the owner Replied: Thank you for your rating, Cheng! We appreciate your business.