Google Review
- January 08, 2025
I highly recommend Quan. I was impressed with the friendliness. Quan is really nice, kind, enthusiastic, answered all my questions.
Response from the owner Replied: We are so happy to hear that your experience with Quan was such a positive one. Thanks for sharing. The Mercedes-Benz team appreciates you!
Google Review
- January 07, 2025
We had a great experience with Leonard. He was timely, responsive, and helped us get everything we needed done quickly. We will absolutely be back!
Response from the owner Replied: We are so happy to hear about your positive experience with Leonard. Thanks for sharing!
Google Review
- January 07, 2025
Leonard was the best salesperson to work with. He made everything a lot less painful.
Response from the owner Replied: Thanks for the 5 stars and the kind words. The Mercedes-Benz of Mobile team appreciates you!
Google Review
- January 06, 2025
I enjoyed working with Leonard. He was very professional and knowledgeable regarding my car: I would definitely recommend him to anyone who is interested in buying a Mercedes Benz:
Response from the owner Replied: Thanks for the 5 stars and the recommendation!
Google Review
- December 30, 2024
Leonard was extremely helpful when purchasing my vehicle. Exceptional customer service from both Leonard and Mark. I would definitely recommend Mercedes Benz of Mobile. I am so happy with my experience!
Response from the owner Replied: We are so happy to hear that your experience with us was so positive. Thanks for sharing! The Mercedes-Benz of Mobile family appreciates you!
Google Review
- December 29, 2024
Great experience!!!
Response from the owner Replied: Thanks for the 5 stars and the kind words!
Google Review
- December 19, 2024
Leonard was excellent! Very knowledgeable and responsive. Great experience.
Response from the owner Replied: We are so happy to hear that your experience with us was so positive. Thanks for sharing, we appreciate you!
Google Review
- December 16, 2024
Leonard was so easy to work with. Enjoyed our whole car buying experience at Mercedes Benz of Mobile!
Response from the owner Replied: Thanks for the 5 stars and the kind words. Welcome to the Mercedes-Benz of Mobile family! We appreciate you.
Google Review
- December 16, 2024
I have had my car worked on twice here and BOTH TIMES. They broke something else on it. First time they broke the sunroof while fixing a windshield and the second time they broke the ac while fixing our water pump. My sun roof worked RIGHT BEFORE. SAME with the AC . It worked perfectly fine until...
Response from the owner Replied: We are sorry to hear that your experience with us was not positive. Please reach out to us via phone to discuss further. (251) 472-2369
Google Review
- December 16, 2024
I had an exceptional experience working with Leonard when purchasing my Mercedes. From start to finish, he went above and beyond to make the entire process seamless and stress-free. What truly stood out was his attention to detail—he took care of everything, ensuring there were no loose ends and...
Response from the owner Replied: Thank you so much, Ashleigh, for sharing your positive experience with. Leonard and the entire Mercedes-Benz team appreciates you!
Google Review
- December 15, 2024
My family had the pleasure of working with Leonard Jean-Louis while purchasing a new vehicle. It was an absolute 5 star experience from the moment we first started with Mr. Jean-Louis. He is very kind, understanding and listened to every question. He treated us like a neighbor we’ve know for years....
Response from the owner Replied: We are so happy to hear that your experience with us was such a positive one. Thanks for sharing! We appreciate you.
Google Review
- December 14, 2024
Leonard was absolutely the best. Easy and quick to work with.
Response from the owner Replied: Thanks for the kind words and the 5 stars! We appreciate you.
Google Review
- December 11, 2024
We recently purchased a vehicle from out of state here. I was impressed with the friendliness immediately. Quan was so kind and answered all of my questions over the phone. He proactively sent me a video of the vehicle within 10 minutes of my first call, pointing out each of the features that I’d...
Response from the owner Replied: Great pictures. The Mercedes-Benz team appreciates you! Thank you for recommending Quan, he is awesome.
Google Review
- December 11, 2024
Buying a car from Mercedes of Mobile, with Mr Leonard has been a positively awesome experience. He disclosed information and explained facts and features with expert knowledge. There was no pressure and only professional assistance from test drive to purchase and delivery. Five stars.
Response from the owner Replied: Thanks Susan. We agree, Leonard is awesome! Thanks for sharing your positive experience. We appreciate you!
Google Review
- December 07, 2024
Response from the owner Replied: Thank you for the 4 stars!
Google Review
- December 05, 2024
Great service
Response from the owner Replied: Thank you for the kind words and the 5 stars but most of all, thank you for trusting us with your service needs. We appreciate you!
Google Review
- December 03, 2024
Five-Star ReviewI recently purchased a brand new 2025 GLE 350, and I couldn’t be happier with the experience! Quan, my car sales agent, was absolutely phenomenal. He was knowledgeable, straightforward, and made the entire process seamless. Quan understood exactly what I was looking for and helped me...
Response from the owner Replied: Great picture! We are so happy to hear that your experience with us was such a positive one. Thanks for sharing and welcome to the Mercedes-Benz of Mobile family!
Google Review
- December 03, 2024
Leonard is wonderful. He is so knowledgeable and patient with a car buyer. He has made my car buying experience very easy. I would recommend him wholeheartedly!!
Response from the owner Replied: We couldn't agree more, Leonard is truly wonderful! Thanks for the 5 stars and for sharing your positive experience. We appreciate you!
Google Review
- December 01, 2024
Buying our GLC300 from Mercedes-Benz of Mobile was the most pleasant experience ever, thanks to our salesman Leonard Jean-Louis. He was extremely knowledgeable and never once pressured us during the entire purchasing process. Anytime we had questions or concerns, Leonard always acted on our behalf...
Response from the owner Replied: Thank you for putting your trust in us. We are so happy to hear that your experience with us was such a positive one. Thanks for sharing!
Google Review
- November 30, 2024
Leonard. Was great and professional! First class
Response from the owner Replied: Thanks for the 5 stars and the kind words. We appreciate you!
Google Review
- November 29, 2024
I recently acquired an S63 Cab. from Heather and form the moment she responded to my call all the way through the process and even after car arrived, she delivered a FANTASTIC experience."THE BEST OR NOTHING"MBUSA & the senior management at the dealership should be proud.
Response from the owner Replied: We are so pleased to hear that your experience with us was so positive. Thanks for sharing. We appreciate you!
Google Review
- November 29, 2024
My car shopping experience at Mercedes Benz was very good. My salesman was Quan Bone. He went above and beyond to make my car shopping experience excellent.
Response from the owner Replied: We are so happy to hear that your experience with us was such a positive one. Thanks for sharing and have a great Thanksgiving!
Google Review
- November 22, 2024
Everyone at the dealership was so friendly and courteous. Vonn was absolutely wonderful. He was so helpful in locating our car and coordinatingits arrival. He made the whole transaction painless and it was truly a pleasure working with him!
Response from the owner Replied: Thank you for the 5 stars and the kind words. We are happy to hear that your experience with Vuong was so positive. The Mercedes-Benz of Mobile team appreciates you!
Google Review
- November 21, 2024
Leonard was absolutely wonderful! He made the experience quick and easy!
Response from the owner Replied: Thanks for sharing your positive experience. We appreciate you!
Google Review
- November 20, 2024
Leonard was amazing!!! I got a bottle of Belaire to celebrate 🎉
Response from the owner Replied: Congratulations. Thanks for sharing your positive experience. We appreciate you!
Google Review
- November 19, 2024
Very professional, patient, knowledgeable, timely, and friendly service. Stop by and see Leonard, you’ll be glad you did. Yes, I’m a satisfied, happy customer🙋🏽‍♀️!
Response from the owner Replied: We are so happy that your experience with Leonard was so positive. Thanks for sharing!
Google Review
- November 15, 2024
Leonard was a wonderful sales professional. He got me into the Car I wanted and because it was not on the lot here he found the one I wanted and had it shipped here to Mobile for Me. I would definitely recommend him to anyone looking for a New Car. He will do right by you.
Response from the owner Replied: We are so happy to hear that your experience with us was such a positive one! Thanks for sharing. The Mercedes-Benz of Mobile team appreciates you.
Google Review
- November 06, 2024
Leonard at MB of Mobile was absolutely amazing! He was very patient and professional. 10/10 service. I would recommend him for all your car needs. Thank you Leonard.
Response from the owner Replied: We are so happy to hear that your experience with Leonard was such a positive one. Thanks for sharing!
Google Review
- November 05, 2024
I worked with Leonard to buy a new C300. He worked with me over the phone and sent me an offer that showed the final price I would pay. I live an hour away so it was nice to have that before I made the trip. He also walked me through all the features of the car and was extremely helpful. They also...
Response from the owner Replied: We are so happy to hear that your experience with Leonard was such a positive one. Thanks for sharing! The Mercedes-Benz of Mobile team appreciates you!
Google Review
- November 04, 2024
Excellent experience, very helpful. Our Salesperson Leonard Jean-Louis went out of his way to help us and is extremely knowledgeable about Mercedes-Benz. Would highly recommend him and would definitely do business with him again. Thanks Leonard!
Response from the owner Replied: Thank you so much for the kind words and your loyalty. Leonard is a rockstar! Thanks for sharing your positive experience.
Google Review
- November 02, 2024
Wow! Mercedes of Mobile really does make the buying process easy. Leonard Jean-Louis was wonderful to work with. I went in looking at a different model of this vehicle and couldn’t resist test driving the AMG model and that was it. Now it’s mine!
Response from the owner Replied: We are so happy to hear that your experience with us was so positive. We hope you enjoy your awesome new ride!
Google Review
- November 01, 2024
Leonard was a pleasure to work with. He made sure I bought the vehicle that best suited my needs. I will definitely see Leonard again for any future vehicle purchase. Highly recommended!
Response from the owner Replied: Thank you for the kind words, the 5 stars and the recommendation. We appreciate you!
Google Review
- October 30, 2024
Leonard Jean-Loius sold a beautiful car to me in what had to be the most professional and pleasant car buying experience I’ve had. My subsequent interactions with Mark Bodet and Kevin Wickel to complete the sale were just as nice. I couldn’t be happier with the classy car or the classy people ...
Response from the owner Replied: We are so happy to hear that your experience with Leonard was so positive. Thanks for sharing!
Google Review
- October 30, 2024
I’ve been driving Mercedes for many years. This purchase with the Mobile dealership, and Quan Bone was as easy as it gets. Everything was done virtually and on Day 3 they delivered the new AMG GLE 53 to northern Florida. Thank you Quan for coming to the delivery and taking plenty of time to...
Response from the owner Replied: Great pictures! Thanks for the 5 stars and the kind words. The Mercedes-Benz of Mobile team appreciates you!
Google Review
- October 30, 2024
Sadly, I decided not to purchase a Mercedes. HOWEVER I had a wonderful experience with salesperson Quan! Quan is extremely knowledgeable about every single bell and whistle (of which there are MANY) on the vehicle I was considering. He explained the operation of the car clearly and concisely with...
Response from the owner Replied: Thanks for taking the time to let us know about your positive experience. We hope you consider a Mercedes-Benz from us in the future!
Google Review
- October 26, 2024
Absolutely the best car buying experience of my lifetime. Clarance Hall was amazing and had exceptional knowledge of the brand. He guided us through the process easily and with care. Since this was my wife’s car, he made certain she was front and center during the process. To round it out, the...
Response from the owner Replied: We are so happy to hear that your experience with Clarence was so positive. Thanks for sharing! The Mercedes-Benz of Mobile appreciates you!
Google Review
- October 26, 2024
Great experience buying a car with Leonard. He was very knowledgeable about the comparisons of different aspects of my former car compared to the new one and very efficient with the whole process.
Response from the owner Replied: Thanks for the 5 stars and the kind words. We appreciate you!
Google Review
- October 25, 2024
The WORST experience ever!I got rear ended by a fed-ex truck (!!!) in July 16th this year.Per insurance, McConnells fixed my car- however the rear sensors and coolant was damaged and out the two- rear sensors was not something they were able to fix so per insurance company, McConnells sent the car...
Response from the owner Replied: We are very sorry to hear that your experience with us was not a positive one. However, we do appreciate you taking the time to leave a review as we are always looking to improve our customer service. If there is anything that you would like to discuss further, please contact us at 251-472-2369.
Google Review
- October 23, 2024
Mercedes-Benz of Mobile provided my family and I with the best car buying experience imaginable. Initially I didn’t plan on purchasing a car until closer to the end of the year, but I’m so glad I changed my mind and purchased from MB last month. Huge thanks to Von Nguyen! 👏🏽 Von was so kind &...
Response from the owner Replied: We are so happy to hear that your experience with us was such a positive one. Thanks for taking the time to share! The Mercedes-Benz of Mobile team appreciates you!
Google Review
- October 23, 2024
We were traveling cross-country from Florida to California when our sprinter went into limp mode. Although they were jammed, Amanda was able to get the rig looked at and Ivo took us under his wing. We ended up needing a part that was 2 weeks out. While we were figuring out how to rent a car and...
Response from the owner Replied: Thank you for the 5 stars and the kind words. It was an honor for us to help you guys.
Google Review
- October 21, 2024
Leonard and the folks that work with him went above and beyond to ensure we were taken care of. Service was top notch in every way from securing the vehicle we required right up through delivery. They have earned our loyalty and we will continue to do all our service with them. Thanks so much!!
Response from the owner Replied: Thank you so much for the 5 stars and the kind words. The Mercedes-Benz of Mobile team appreciates you!
Google Review
- October 19, 2024
Leonard was very nice and helpful!I’d recommend him!
Response from the owner Replied: Thank you so much for the recommendation. Thanks for sharing!
Google Review
- October 19, 2024
Leonard and Mark made the purchase of my new Mercedes seamless and quick! Highly recommend Mercedes of Mobile and Leonard.
Response from the owner Replied: Thank you so much for the 5 stars, the kind words and the recommendation. The Mercedes-Benz of Mobile team appreciates you!
Google Review
- October 18, 2024
Amazing experience! So thankful for the kindness and thoughtfulness - thank you Jim and Leonard!Looking forward to many years to come……
Response from the owner Replied: We are so happy to hear that your experience with us was such a positive one. Thanks for sharing and welcome to the MB of Mobile family!
Google Review
- October 17, 2024
Heather is amazing she made this experience so easy and smooth I will be forever ever grateful thank you Heather for all your help your awesome!!!!!!
Response from the owner Replied: We are so pleased to hear that your experience with us was such a positive one. Thanks for sharing!
Google Review
- October 15, 2024
*****Exceptional Service at Mercedes-Benz of Mobile – Heather Lakin is the Best!**I had an outstanding experience at Mercedes-Benz of Mobile, and it's all thanks to Heather Lakin! From the moment I walked in, Heather went above and beyond to ensure that my car-buying process was smooth, efficient,...
Response from the owner Replied: Thank you so much for the 5 stars and the kind words. We are so happy to hear that your experience with Heather was such a positive one. Thanks for sharing!
Google Review
- October 15, 2024
I want to give a special shoutout and thank you to the awesome salesperson Mrs. Lakin. Mrs. Lakin was very professional and very courteous. What I liked most of all is that she took her time and showed me everything about my 1st purchase of a luxury sports car. The Mercedes Benz of Mobile was...
Response from the owner Replied: Thank you for sharing your positive experience. We are so happy to hear that it was so positive. Welcome to the Mercedes-Benz of Mobile family! We appreciate you!
Google Review
- October 15, 2024
My wife and I visited the dealership Saturday afternoon to test drive a particular Mercedes that failed to operate. The sales person promised to follow up with us Monday as soon as it was determined what the issue was so we could move forward with purchase. She texted this morning that the shop had...
Response from the owner Replied: We are sorry to hear that your experience with us was not a positive one. However, we would like to thank you for taking the time to leave a review, as we are always looking to improve our customer service!
Google Review
- October 12, 2024
Wonderful, wonderful experience! Leonard went above and beyond! Thank you, Mercedes of Mobile and Leonard, for the easiest and most seamless experience!
Response from the owner Replied: Thank you for the 5 stars and the kind words. The Mercedes-Benz of Mobile team appreciates you!
Google Review
- October 11, 2024
Had car trouble in mobile after driving from Houston. Tony was exceptional and Ivo. They knew I needed my car because I was here for a wedding and had to drive back to Houston on so they jumped into action immediatelyMuch better service than I have ever has in HoustonIn and out within a few...
Response from the owner Replied: We are so pleased to hear that your experience with us was so positive. Thank you for putting your trust in our team. We appreciate you!
Google Review
- October 10, 2024
Josh Kevin was Service in Agus White which my Well on the Internet Telcel mine I didn't see you echo of the former Phoenix Thank YouJosh Kevin fue Service en Agus White which mi Well en Internet Telcel mío no te vi eco de la ex Phoenix Thank You
Response from the owner Replied: Thank you for the 5 stars!
Google Review
- October 07, 2024
I AM ECSTATIC!! With the consistent help and patience of Leonard and Mark, I was able to successfully drive off the dealership with my new car! I have been trying for months to get something I like but Leonard made it so easily and had just what I wanted waiting for me. Leonard energy and...
Response from the owner Replied: Thank you so much for the 5 stars and the kind words. The MB of Mobile team appreciates you!
Google Review
- October 07, 2024
Leonard and Orlando in Sales were friendly and very knowledgeable. They made the purchase of our new Mercedes go seamless and treated us like family. The General Manager and Finance Director were both friendly, personable and went out of their way to ensure we got the best deal available. This is...
Response from the owner Replied: We are so happy to hear that your experience with Leonard and Orlando was so positive. Thank you for sharing!
Google Review
- October 04, 2024
Leonard Jean - Lois took great care of me. And I was able to get a great deal on a pre owned Honda.
Response from the owner Replied: Thank you for the 5 stars and the kind words. The Mercedes-Benz of Mobile appreciates you!
Google Review
- October 04, 2024
My wife and I recently purchased our first Mercedes from Leonard Jean-Louis of Mercedes-Benz Mobile. From the beginning of our search for the perfect vehicle, he was helpful, knowledgeable, and NOT PUSHY. During the purchase Leonard made sure we had an easy online document signing process (we don’t...
Response from the owner Replied: Thank you so much for taking the time to let us know about your experience at Mercedes-Benz of Mobile. We are so pleased to hear it was so positive. Thanks for sharing!
Google Review
- October 04, 2024
Amazing online buying experience
Response from the owner Replied: Fantastic! We are so pleased to hear that your experience so positive. Thanks for sharing!
Google Review
- September 27, 2024
I can not say it enough, Leonard is the best!!! He Absolutely gave the best service ever!! Leonard was super friendly, knowledgeable, and really went above and beyond to help me find exactly what I needed. It made my shopping experience so much more enjoyable! Outstanding experiences with great...
Response from the owner Replied: This is fantastic! We are so pleased to hear that your experience with Leonard was so positive. Thanks for sharing!
Google Review
- September 27, 2024
Great experience! Our associate Josh is fantastic! Very friendly and easy to talk to, making the buying experience comfortable and smooth. Highly recommend seeing Josh and his team at Mercedes Benz of Mobile!
Response from the owner Replied: Thank you for the 5 stars and the kind words. We appreciate you sharing!
Google Review
- September 27, 2024
I live 5!hours from Mobile and found a car on Autotrader that I was interested in. From the first phone call to inquire about a SUV, I was impressed. Quan answered my questions and then followed up with a text and video. The sales manager, Mark, called to give me additional information. When I...
Response from the owner Replied: Thank you so much for the kind words and the 5 stars. We appreciate you sharing your positive customer service experience. Welcome to the Mercedes-Benz of Mobile family.
Google Review
- September 20, 2024
Purchased a new car last month from Leonard Jean-Louis and it was a flawless experience. He kept me apprised of all updates during the ordering process and made the delivery pain free. I would recommend that anyone thinking of purchasing a vehicle to call him. You wont be dissapointed!
Response from the owner Replied: Leonard is a rock star!. Thanks for sharing your experience!
Google Review
- September 12, 2024
Response from the owner Replied: Thank you for the 5 stars! We appreciate you.
Google Review
- September 11, 2024
The easiest car transaction ever. Greatest sales guy ever. Thanks so much.
Response from the owner Replied: Welcome to the MB of Mobile family. We appreciate you.
Google Review
- September 11, 2024
Kevin Archer was my Service rep,he was super nice. Hats off to the technicians, got me taken care of in a reasonable amout of times. Lounge is very clean, and stacked with goodies. Service did not take long at all
Google Review
- September 11, 2024
Diagnostics took all day. Didn’t even wash car prior to pickup at 5 pm.
Google Review
- September 08, 2024
Google Review
- September 07, 2024
I had an exceptional experience purchasing my car at Mercedes-Benz. From start to finish, the team went above and beyond to ensure everything was perfect.Jim took care of every detail and made sure I was set up with the best financing options making the process seamless. Leonard, my dynamic and...
Google Review
- September 05, 2024
Thank you Leonard and Joshua for helping us find the perfect car for our growing family!
Google Review
- September 05, 2024
Google Review
- September 04, 2024
Leonard and the entire staff were super helpful and answered all my questions,,,,some multiple times as I acquainted myself with the car. I felt valued by all of them.Leonard in particular was patient, supportive and excited about helping me. He paid attention to me, as the owner/driver, not my...
Google Review
- September 04, 2024
Leonard Jean-Louis was a pleasure to work with! I typically drive through dealerships looking at cars I’m interested in, then leave when the sales people start circling. My interaction with Leonard was different. There he was on the curb using humor and hand gestures to draw me in. 24 hours...
Google Review
- August 31, 2024
Great experience. Leonard Jean-Louis is an excellent sales advisor. He and the entire staff are friendly, efficient and very professional.
Google Review
- August 30, 2024
Although we had not anticipated purchasing a car on the day we walked through this dealership, after finding a car that seemed perfect for us, we decided to buy. Leonard, salesman extraordinaire, was knowledgeable, not pushy, enthusiastic and humble at the same time. When we arrived to pick up the...
Google Review
- August 28, 2024
Leonard was AMAZING!!!! His friendly and caring approach made the process very easy for me. I'll definitely recommend his services to my family and friends.
Response from the owner Replied: Thank you so much for the 5 stars and the kind words. The MB of Mobile team appreciates you!
Google Review
- August 25, 2024
Everyone at Mercedes-Benz of Mobile we very helpful to me and my wife Sharon, Quan was our sales person and he was great 👍
Response from the owner Replied: Thank you for your feedback! We're delighted to hear that you and your wife had a great experience with Quan and the team at Mercedes-Benz of Mobile. We appreciate your support! 👍