Cars.com Review
- October 21, 2026
I went in with my mom to look for a car for her and left with with GLA 250 for her and for me. Im not sure how they made the numbers work but they did. Everyone there was very nice and Mark our sales guy was great. The dealership was clean and comfortable to be in. My only disappointment and this...
Dealer Replied: Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- October 13, 2026
I am very disappointed with this purchase experience\. Before we arrived, we specifically requested that the vehicle be thoroughly cleaned because the interior was filthy\. Despite confirming our arrival and spending several hours at the dealership, the vehicle was still not properly cleaned or...
Dealer Replied: Hello Jaclyn, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 406-1167 -- we hope to hear from you soon.
Cars.com Review
- October 11, 2026
everybody was super nice and professional and we’re very happy with our new car
Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Cars.com Review
- September 29, 2026
Purchasing a fully electric vehicle is totally different and it takes a great Team such as that of Mercedes Benz of Coconut Creek to make it all go smoothly.
Dealer Replied: Hi Jose, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Coconut Creek. We do hope we can be of assistance in the future. Take care!
Cars.com Review
- September 12, 2026
My favorite Mercedes Benz dealer (already have bought three cars here…) and the best service provided in a timely fashion with no recalls or turnarounds on my new Mercedes … Super Excellent customer service department leaded by Mrs. Berrios…!!!
Dealer Replied: Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Coconut Creek. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Cars.com Review
- September 12, 2026
Imaree was an excellent partner in matching me with the 2027 CLA 250+ that I was looking for. He took the time to help me with the color and trim and was definitely not a pressure sale. It was all on my time and Imaree worked with me to get the best result. It was worth the 60 mile drive. Will...
Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Cars.com Review
- September 10, 2026
Just completed my latest maintenance service with Kevin Alexis. He is very knowledgeable, helpful and always great. I am very satisfied and all exceeded my expectations
Dealer Replied: Hello Ellenimedina, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- August 31, 2026
I always have an excellent experience when working with this dealership. Every employee I encounter is always kind, professional, and helpful.
Dealer Replied: Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- August 31, 2026
Dealership is easy to work with. Service advisor Rick is outstanding and always concerned for your satisfaction
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- August 28, 2026
I had an absolutely amazing experience with Jeff at Mercedes Benz of Coconut Creek. From start to finish it was a wonderful decision. I am in love with my new car!
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- August 24, 2026
Had a great experience with Julius at Mercedes of Coconut Creek. Worked with me even tho it took a long time for me to make a decision. Appreciated his patience.
Dealer Replied: Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- August 14, 2026
I was so happy with my experience at MB Coconut Creek. I had great communication with Brittany Moreau prior to my visit and it was easy and quick to get everything done in one day. Very appreciative!
Dealer Replied: Hello Jeannina, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- August 14, 2026
Mercedes-Benz of Coconut Creek has a very good service department. We use Andrew Chisholm as our service advisor and always get very good service and attention from him. He provides good advice to keep our cars running properly. I would highly recommend this dealership.
Dealer Replied: Hello Tony, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Cars.com Review
- July 29, 2026
Had a horrendous experience getting my car serviced. I was told that my repair - not covered under warranty - would be covered under a "goodwill" program Mercedes has in place. I was told multiple times that this goodwill program is designed to help car owners with their repairs. Waited a week to be...
Dealer Replied: Hello Justin, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1167 to discuss what we can do to help.
Cars.com Review
- July 29, 2026
Very professional sales staff and there was little pressure in overselling additional options. Everything was to the point. The GLC purchased, although a retired loaner was in top condition and the price offered was extremely competitive. Drove all the way from south miami to purchase the vehicle.
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- July 15, 2026
Your representative made several attempts to defraud and rip me off. You need to take an inner look at your practices, because though your vehicles are good, I have a bitter taste in my mouth on returning to your service center for any need whatsoever. Genuine items that are generally found in the...
Dealer Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Coconut Creek. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Cars.com Review
- July 11, 2026
Beautiful dealership with a welcoming atmosphere, professional staff, excellent customer service, and a smooth, hassle-free buying experience.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. Please don't hesitate to reach out if there's anything additional we can do for you
Cars.com Review
- July 11, 2026
Worst ever con artist all! Attempted to charge me $7000 for a $180 repair. Told me my AC was leaking at the evaporator and they would have to remove the entire dashboard. The service manager Gonzalo confirmed this. I took my vehicle to a local mechanic who evacuated and recharged the refrigerant....
Dealer Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Coconut Creek. We'd like the opportunity to turn your experience around. Please reach out to us at (954) 406-1167 at your earliest convenience to discuss how we can turn this experience into a positive one.
Cars.com Review
- July 09, 2026
Terrible from start to finish …. Trying to get mercedes to buy back . Dealer no help and transaction was not smooth in any way . Car is a week old
Dealer Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Cars.com Review
- July 06, 2026
My salesman Melvin was very helpful and turned my visit which was to gather information into a sale. I love the vehicle i purchased and Melvin has done a great job in following up and making sure all is good.
Dealer Replied: Hello Dan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- July 03, 2026
Always have great service. Fast and efficient with easy in and out. My service provider is very responsive to my needs and makes it a pleasure to deal with Mercedes.
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- June 17, 2026
One key still missing Standard flat tire kit is missing Warranty document is not delivered yet
Dealer Replied: Hello Samir, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 406-1167 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Cars.com Review
- May 29, 2026
We were there for 5+ hours and I would have thought that the dealership would have snacks for purchase or gratis. We leased two autos so the time spent was extensive. For the most part, we were very satisfied.
Dealer Replied: Joyce, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Coconut Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- May 23, 2026
Rick Brown excellent in professionalism service Courteous on time very knowledge customer care thank you
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- May 10, 2026
Great dealership and experience. Traded in my car and purchased a new mercedes. I highly recommend Mimoh!
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- May 07, 2026
I went in for a B service on my 2022 E350, and found that my warranty is up next month. Kevin asked if I’d like to take a look at the new 2026 E class cars and I wound up buying one. What a great experience. Everyone at tge dealership is friendly and courteous and told me that I’m now “family”. It...
Dealer Replied: Hello Judy, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Cars.com Review
- May 02, 2026
I had a problem with the computerized dashboard! I called and was very lucky to end up on the phone with Makario Gibson! He told me not to worry and to bring in my New Car and he was so nice and made the experience painless! Of course they fixed my problem and off I went! Thank You Mercedes - Benz...
Dealer Replied: Hi Sherry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- May 02, 2026
My new car purchase was smooth, exciting, rewarding, and exceeded every expectation I had. Outstanding
Dealer Replied: Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 25, 2026
Melvin is an amazing person, not your topical car salesman, he truly provides an incredible experience!
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- April 15, 2026
I am not having a good experience with MB of Coconut Creek. I provide "facts" of that experience: 1) I live in Texas. I purchased a certified EQS 580 from MB of Coconut Creek (FL) sight unseen. I justified doing so being I previously had 3 positive purchases of Certified Pre-Owned (CPO) vehicles...
Cars.com Review
- April 05, 2026
I had an expensive issue with the car within one week after purchase. The warranty provided by the dealership did not cover it. Not a good experience
Dealer Replied: Hi Jerald, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Cars.com Review
- April 03, 2026
Shout out to Patrick Cadet for making the buying process less stressful! I felt that he was genuinely interested in accommodating my request and explained the whole process and ultimately all the vehicles high tech features. Very knowledgeable individual on everything Mercedes-Benz.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- March 28, 2026
Amazing car and Mercedes team I recommend them to everyone with closing eyes I love my AMG SUV
Dealer Replied: Hello Ziad, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- March 09, 2026
I went there just to have an idea how I could possibly purchase a car next time. People were so kind I instantly changed my mind , I ended up purchasing a new car. That was a great experience. Thank you.
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- March 04, 2026
Patric Cadet is a fantastic person and I will buy another car from him. He was efficient super friendly and above all he is a Marine like me. Mario Azevedo and Marisa Palacios
Dealer Replied: Hello Marisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- February 26, 2026
My experience with AutoNation was extremely disappointing. Honesty should be the number one priority when conducting business especially on a six-figure vehicle purchase. The vehicle I was interested in was listed online at $105,000. I requested and received a full out-the-door breakdown at that...
Dealer Replied: Hi, we regret to hear that you had this experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 406-1167 to discuss what we can do to help.
Cars.com Review
- February 25, 2026
Great customer service experience from beginning to end. They definitely go the extra mile to make sure you are comfortable even a few days after your purchase.
Dealer Replied: Hi Sandra, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- February 20, 2026
My purchase experience was made very easy and seamless. The sales agent handled all of the paperwork, and provided a thorough and professional explanation of the car mechanics and technical gadgets. I would definitely consider using this dealership in the future.
Dealer Replied: Hello Richard, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Cars.com Review
- January 26, 2026
I have purchased many cars over my lifetime. However, I have never had a worse experience than I had January 2026. I came in for an estimate on my Bentley as I was considering a new car purchase. This review is not pertaining to the car I did purchase but to the quality of the salesperson I dealt...
Dealer Replied: Hello, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 406-1167. We would appreciate the chance to turn your experience around.
Cars.com Review
- January 21, 2026
We were delighted with the customer service we received from Jordin Gomes. She went above and beyond to make our car buying experience seamless. She was smart, approachable, professional and a credit to this dealership. We will recommend Mercedes-Benz of Coconut Creek to all our friends.
Dealer Replied: Hello, Jordin is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Coconut Creek and we hope to be of service again in the future.
Cars.com Review
- December 29, 2025
Had a great experience buying my Mercedes C-Class at Mercedes-Benz of Coconut Creek. The process was smooth, the team was professional, and everything went very efficiently. Very happy with my purchase!
Dealer Replied: Hi Irina, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.
Cars.com Review
- December 25, 2025
EEasy to work with and they did not "oversell" like so many other dealers try to do to a customer. a very good experience for sure
Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- December 06, 2025
Mercedes Benz at coconut Creek offers very good service from the dealer's agent. He was well accommodating and understands my need. He never leave me and offer for me to test all the models until I was satisfied.
Dealer Replied: Hi Carol, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- December 05, 2025
MB of Coconut Creek responded to my online inquiry in a timely fashion. They provided me the information so requested. We met with Brittany on site who assisted us in finding a vehicle that met all of our wants. Te vehicle was at a sister dealership and was brought to MB of Coconut Creek. After a...
Dealer Replied: Hi Alan, thank you for taking the time to share your feedback with us. We do hope we can be of assistance in the future. Take care!
Cars.com Review
- November 20, 2025
excellent response time, happy with the price and LOVE the car. Sales girl very helpful. Had car flatbed to me in time for dinner.
Dealer Replied: Hi Mike, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- November 11, 2025
Kiara was great attending our service at Mercedes Benz. Totally understood our expectations and was so helpful with every step. Thanks
Dealer Replied: Hello, thank you for your kind review; we are happy to pass along your comments to Kiara here at Mercedes-Benz of Coconut Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- November 06, 2025
Louis was amazing he gave me excellent service and made my buying process easy quick and smooth
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Cars.com Review
- October 31, 2025
They corected all issues that I enountered with the vehicle . This was the second pirchase at this dealer and certainly return in the future.
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Detlounypd! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- October 28, 2025
Salesmen (Norman Zelaya) was very professional and knowledgeable able the cart and all the features, He was also great on following up and some issues with the car providing great customer service
Dealer Replied: Edy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!