I have purchased many cars over my lifetime. However, I have never had a worse experience than I had January 2026. I came in for an estimate on my Bentley as I was considering a new car purchase. This review is not pertaining to the car I did purchase but to the quality of the salesperson I dealt...

Dealer Replied: Hello, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 406-1167. We would appreciate the chance to turn your experience around.

Read more

We were delighted with the customer service we received from Jordin Gomes. She went above and beyond to make our car buying experience seamless. She was smart, approachable, professional and a credit to this dealership. We will recommend Mercedes-Benz of Coconut Creek to all our friends.

Dealer Replied: Hello, Jordin is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Coconut Creek and we hope to be of service again in the future.

View on Cars.com

Had a great experience buying my Mercedes C-Class at Mercedes-Benz of Coconut Creek. The process was smooth, the team was professional, and everything went very efficiently. Very happy with my purchase!

Dealer Replied: Hi Irina, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

View on Cars.com

EEasy to work with and they did not "oversell" like so many other dealers try to do to a customer. a very good experience for sure

Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

View on Cars.com

Mercedes Benz at coconut Creek offers very good service from the dealer's agent. He was well accommodating and understands my need. He never leave me and offer for me to test all the models until I was satisfied.

Dealer Replied: Hi Carol, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

View on Cars.com

MB of Coconut Creek responded to my online inquiry in a timely fashion. They provided me the information so requested. We met with Brittany on site who assisted us in finding a vehicle that met all of our wants. Te vehicle was at a sister dealership and was brought to MB of Coconut Creek. After a...

Dealer Replied: Hi Alan, thank you for taking the time to share your feedback with us. We do hope we can be of assistance in the future. Take care!

Read more

excellent response time, happy with the price and LOVE the car. Sales girl very helpful. Had car flatbed to me in time for dinner.

Dealer Replied: Hi Mike, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

View on Cars.com

Kiara was great attending our service at Mercedes Benz. Totally understood our expectations and was so helpful with every step. Thanks

Dealer Replied: Hello, thank you for your kind review; we are happy to pass along your comments to Kiara here at Mercedes-Benz of Coconut Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

View on Cars.com

Louis was amazing he gave me excellent service and made my buying process easy quick and smooth

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

View on Cars.com

They corected all issues that I enountered with the vehicle . This was the second pirchase at this dealer and certainly return in the future.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Detlounypd! Don't hesitate to call us if you ever need anything. Be safe on the road!

View on Cars.com

Salesmen (Norman Zelaya) was very professional and knowledgeable able the cart and all the features, He was also great on following up and some issues with the car providing great customer service

Dealer Replied: Edy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

View on Cars.com

I was visiting my aunt in Ft Lauderdale. We stopped in to look! ?. I found my perfect car! Everyone was so nice, attentive, and helpful. I will plan my visits to my aunt so that I can have Coconut Creek Mercedes do any service work. Thank you for making a wonderful car purchase experience. I have...

Dealer Replied: Hi Judi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Read more

My salesman was very professional and knowledgeable. It was a very pleasurable car buying experience

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

View on Cars.com

salesperson was the best evtything else was no so good ad to wait for 2plus hr for the paperwork and it was Rong and on top of that the new car was not ready !!!!

Dealer Replied: Hi Patrick, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (954) 406-1167.

View on Cars.com

The service writer Keven kept on top of what was going on and kept me informed. I was finished in the time he stated up front.

Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

View on Cars.com

I had a really amazing buying experience for the first time ever at Mercedes Coconut Creek. I just leased the GLE 450 E plug-in hybrid 5 days ago, and I haven’t used any gas at all. I absolutely I’m in love with this car. It’s everything that I was told it would be and more. A huge thank you to the...

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Read more

My experience at Mercedes Benz of Coconut Creek was great! My sales associate, Jeff Boraks was the best!

Dealer Replied: Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

View on Cars.com

My advisor Rick Brown is great & always informative regarding my service reason, answers my questions.

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

View on Cars.com

This is my 5th purchase from automation and 2nd with this dealership. The new sales rep I have was difficult to deal with and I was not able to work with someone else but her Fabrizia

Dealer Replied: Hi Antonino, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 406-1167. We would appreciate the chance to turn your experience around.

View on Cars.com

I posted a review with dealership. Please utilize as my review as the basis for review here

Dealer Replied: Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

View on Cars.com

In 2017, my husband and I embarked on a journey to find my dream luxury car! We started at a BMW dealership, but the vibe there just didn't click. So, we decided to check out Mercedes-Benz of Coconut Creek, and wow, what a game changer! From the moment we stepped in, we were greeted with warmth and...

Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Coconut Creek. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Read more

We had an excellent experience with Norman. He was a pleasure to work with and he was personable, professional, and knowledgeable. We told him we were just looking and he did not apply the usual car salesman pressure but answered all our questions. When we decided on the car we wanted, Norman went...

Dealer Replied: Hi Barry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Read more

Exceptional service and support received by all staff. Julius was extraordinary, patient and professional. He recommended the right Mercedes for my personality and made me feel valued! I love my new GLS 300😇

Dealer Replied: Hi Movina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

View on Cars.com

When you walk in please make sure to ask for Julius. He will go above and beyond for you. I walked in just to look at a car and I walk out with my wife?s dream car.

Dealer Replied: Hi Michele, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Coconut Creek. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

View on Cars.com

This was our 4th vehicle purchased from Mercedes Benz Coconut Creek. I have never been impressed with the sales or customer service from this dealership, however, it's the closest one to me. I will definitely never purchase another vehicle from them. This has been the worst experience in sales/...

Dealer Replied: Hi Warren, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 406-1167 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Read more

Very pleased with the sales personnel and manner of conducting business Very relax atmosphere during the car purchase I recommend dealer for a future purchasers

Dealer Replied: Hi Edgard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Coconut Creek and we hope to be of service again in the future.

View on Cars.com

My experience was satisfactory. I was planning to buy a new car but they didn?t have the car with the color combination I was looking for so they sold me a loner car with 2.500 miles. After a week of driving we had issues with brakes and rear camera. As I am writing this review the car is in the shop.

Dealer Replied: Hi Berg, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

Read more

I was very pleased with the dealership, the sales man Julius was great and very helpful, he made sure to explain the vehicle to me in detail, he's also called me to ask how it's going, I must say I had a great experience over all and I am very happy with my new car, I went back the next day to ask...

Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Read more

the help was timely as it was an emergency and the work and cooperation was excellent. I will keep using the service department

Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

View on Cars.com

Excellent customer service. Attentive dealers. And clean. Smelled fresh, well taken care of dealership. Great selection of cars.

Dealer Replied: Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

View on Cars.com

My experience at Mercedes Benz of Coconut Creek was great! My sales associate, Norman Zelaya, was the best! He was knowledgeable, very professional and courteous. He was able to obtain the vehicle my wife wanted and this was very exciting for her. Norman made our experience most pleasurable. When...

Dealer Replied: Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

Read more

Sales staff very helpful when choosing a model. Steve Wilson was great from start to finish. Sales Manager Chris Brandt made sure my wife and I were happy with every step of the process. I am now a MB believer. Thanks

Dealer Replied: Hi Paul, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

View on Cars.com

I had a truly frustrating experience at AutoNation Mercedes-Benz of Coconut Creek that I feel others should be warned about. Salesperson David Gardner was very pushy, insisting I submit a credit application to hold a car--even though I clearly said I wouldn't unless the hold was guaranteed 100%. He...

Dealer Replied: Hi Halleem, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1167 to discuss what we can do to help.

Read more

I had a truly frustrating experience at AutoNation Mercedes-Benz of Coconut Creek that I feel others should be warned about. Salesperson David Gardner was very pushy, insisting I submit a credit application to hold a car--even though I clearly said I wouldn't unless the hold was guaranteed 100%. He...

Read more

Buying experience was straightforward and easy to complete. The salesperson Steve Wilson was very considerate and helpful without hesitation. Sales Manager Chris Brandt was a pleasure to meet and helpful with all my requests.

Dealer Replied: Hi Paul, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

View on Cars.com

Kyle, my sales rep, and Fabio in finance, made the experience easy and enjoyable. Kyle was friendly, knowledgeable, and patient. He was great. Fabio immediately made me feel like family. He made the entire financing process the easiest and most stress free I have ever experienced. In my 30 years of...

Dealer Replied: Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! Drive safe, and we'll see you on the road.

Read more

Years ago when I started business with MB I was always able to contact abperdon via phone, today unless I choose the SALES button I can never speak to anyone. Worst, the operators have no problem releasing g the calls then hanging up. Terrible.

Dealer Replied: Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

View on Cars.com

Everyone we interacted with was incredibly professional; from the salesperson to the finance agent. We truly had an amazing experience. They were extremely patient with us, and we highly recommend this location.

Dealer Replied: Hi Jessica, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

View on Cars.com

The Sales staff was friendly, courteous and professional. I was very impressed with Imaree, he was very knowledgeable, helpful and explained the functionality of the GLA.

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

View on Cars.com

Top top experience. Check out Marcos. Held the car for me until I flew in. Personally picked me up from the airport and brought me to the dealership.

Dealer Replied: Hello Keneil, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

View on Cars.com