Very professional sales staff and there was little pressure in overselling additional options. Everything was to the point. The GLC purchased, although a retired loaner was in top condition and the price offered was extremely competitive. Drove all the way from south miami to purchase the vehicle.

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Your representative made several attempts to defraud and rip me off. You need to take an inner look at your practices, because though your vehicles are good, I have a bitter taste in my mouth on returning to your service center for any need whatsoever. Genuine items that are generally found in the...

Dealer Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Coconut Creek. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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Beautiful dealership with a welcoming atmosphere, professional staff, excellent customer service, and a smooth, hassle-free buying experience.

Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. Please don't hesitate to reach out if there's anything additional we can do for you

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Worst ever con artist all! Attempted to charge me $7000 for a $180 repair. Told me my AC was leaking at the evaporator and they would have to remove the entire dashboard. The service manager Gonzalo confirmed this. I took my vehicle to a local mechanic who evacuated and recharged the refrigerant....

Dealer Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Coconut Creek. We'd like the opportunity to turn your experience around. Please reach out to us at (954) 406-1167 at your earliest convenience to discuss how we can turn this experience into a positive one.

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Terrible from start to finish …. Trying to get mercedes to buy back . Dealer no help and transaction was not smooth in any way . Car is a week old

Dealer Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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My salesman Melvin was very helpful and turned my visit which was to gather information into a sale. I love the vehicle i purchased and Melvin has done a great job in following up and making sure all is good.

Dealer Replied: Hello Dan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Always have great service. Fast and efficient with easy in and out. My service provider is very responsive to my needs and makes it a pleasure to deal with Mercedes.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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One key still missing Standard flat tire kit is missing Warranty document is not delivered yet

Dealer Replied: Hello Samir, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 406-1167 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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We were there for 5+ hours and I would have thought that the dealership would have snacks for purchase or gratis. We leased two autos so the time spent was extensive. For the most part, we were very satisfied.

Dealer Replied: Joyce, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Coconut Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Rick Brown excellent in professionalism service Courteous on time very knowledge customer care thank you

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Great dealership and experience. Traded in my car and purchased a new mercedes. I highly recommend Mimoh!

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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I went in for a B service on my 2022 E350, and found that my warranty is up next month. Kevin asked if I’d like to take a look at the new 2026 E class cars and I wound up buying one. What a great experience. Everyone at tge dealership is friendly and courteous and told me that I’m now “family”. It...

Dealer Replied: Hello Judy, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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I had a problem with the computerized dashboard! I called and was very lucky to end up on the phone with Makario Gibson! He told me not to worry and to bring in my New Car and he was so nice and made the experience painless! Of course they fixed my problem and off I went! Thank You Mercedes - Benz...

Dealer Replied: Hi Sherry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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My new car purchase was smooth, exciting, rewarding, and exceeded every expectation I had. Outstanding

Dealer Replied: Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Melvin is an amazing person, not your topical car salesman, he truly provides an incredible experience!

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. If you ever need help, just give us a call. Happy motoring!

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I am not having a good experience with MB of Coconut Creek. I provide "facts" of that experience: 1) I live in Texas. I purchased a certified EQS 580 from MB of Coconut Creek (FL) sight unseen. I justified doing so being I previously had 3 positive purchases of Certified Pre-Owned (CPO) vehicles...

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I had an expensive issue with the car within one week after purchase. The warranty provided by the dealership did not cover it. Not a good experience

Dealer Replied: Hi Jerald, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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Shout out to Patrick Cadet for making the buying process less stressful! I felt that he was genuinely interested in accommodating my request and explained the whole process and ultimately all the vehicles high tech features. Very knowledgeable individual on everything Mercedes-Benz.

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Amazing car and Mercedes team I recommend them to everyone with closing eyes I love my AMG SUV

Dealer Replied: Hello Ziad, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I went there just to have an idea how I could possibly purchase a car next time. People were so kind I instantly changed my mind , I ended up purchasing a new car. That was a great experience. Thank you.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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Patric Cadet is a fantastic person and I will buy another car from him. He was efficient super friendly and above all he is a Marine like me. Mario Azevedo and Marisa Palacios

Dealer Replied: Hello Marisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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My experience with AutoNation was extremely disappointing. Honesty should be the number one priority when conducting business especially on a six-figure vehicle purchase. The vehicle I was interested in was listed online at $105,000. I requested and received a full out-the-door breakdown at that...

Dealer Replied: Hi, we regret to hear that you had this experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 406-1167 to discuss what we can do to help.

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Great customer service experience from beginning to end. They definitely go the extra mile to make sure you are comfortable even a few days after your purchase.

Dealer Replied: Hi Sandra, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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My purchase experience was made very easy and seamless. The sales agent handled all of the paperwork, and provided a thorough and professional explanation of the car mechanics and technical gadgets. I would definitely consider using this dealership in the future.

Dealer Replied: Hello Richard, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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I have purchased many cars over my lifetime. However, I have never had a worse experience than I had January 2026. I came in for an estimate on my Bentley as I was considering a new car purchase. This review is not pertaining to the car I did purchase but to the quality of the salesperson I dealt...

Dealer Replied: Hello, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 406-1167. We would appreciate the chance to turn your experience around.

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We were delighted with the customer service we received from Jordin Gomes. She went above and beyond to make our car buying experience seamless. She was smart, approachable, professional and a credit to this dealership. We will recommend Mercedes-Benz of Coconut Creek to all our friends.

Dealer Replied: Hello, Jordin is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Coconut Creek and we hope to be of service again in the future.

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Had a great experience buying my Mercedes C-Class at Mercedes-Benz of Coconut Creek. The process was smooth, the team was professional, and everything went very efficiently. Very happy with my purchase!

Dealer Replied: Hi Irina, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

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EEasy to work with and they did not "oversell" like so many other dealers try to do to a customer. a very good experience for sure

Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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Mercedes Benz at coconut Creek offers very good service from the dealer's agent. He was well accommodating and understands my need. He never leave me and offer for me to test all the models until I was satisfied.

Dealer Replied: Hi Carol, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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MB of Coconut Creek responded to my online inquiry in a timely fashion. They provided me the information so requested. We met with Brittany on site who assisted us in finding a vehicle that met all of our wants. Te vehicle was at a sister dealership and was brought to MB of Coconut Creek. After a...

Dealer Replied: Hi Alan, thank you for taking the time to share your feedback with us. We do hope we can be of assistance in the future. Take care!

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excellent response time, happy with the price and LOVE the car. Sales girl very helpful. Had car flatbed to me in time for dinner.

Dealer Replied: Hi Mike, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Kiara was great attending our service at Mercedes Benz. Totally understood our expectations and was so helpful with every step. Thanks

Dealer Replied: Hello, thank you for your kind review; we are happy to pass along your comments to Kiara here at Mercedes-Benz of Coconut Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Louis was amazing he gave me excellent service and made my buying process easy quick and smooth

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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They corected all issues that I enountered with the vehicle . This was the second pirchase at this dealer and certainly return in the future.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Detlounypd! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Salesmen (Norman Zelaya) was very professional and knowledgeable able the cart and all the features, He was also great on following up and some issues with the car providing great customer service

Dealer Replied: Edy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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I was visiting my aunt in Ft Lauderdale. We stopped in to look! ?. I found my perfect car! Everyone was so nice, attentive, and helpful. I will plan my visits to my aunt so that I can have Coconut Creek Mercedes do any service work. Thank you for making a wonderful car purchase experience. I have...

Dealer Replied: Hi Judi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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My salesman was very professional and knowledgeable. It was a very pleasurable car buying experience

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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salesperson was the best evtything else was no so good ad to wait for 2plus hr for the paperwork and it was Rong and on top of that the new car was not ready !!!!

Dealer Replied: Hi Patrick, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (954) 406-1167.

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The service writer Keven kept on top of what was going on and kept me informed. I was finished in the time he stated up front.

Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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I had a really amazing buying experience for the first time ever at Mercedes Coconut Creek. I just leased the GLE 450 E plug-in hybrid 5 days ago, and I haven’t used any gas at all. I absolutely I’m in love with this car. It’s everything that I was told it would be and more. A huge thank you to the...

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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My experience at Mercedes Benz of Coconut Creek was great! My sales associate, Jeff Boraks was the best!

Dealer Replied: Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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My advisor Rick Brown is great & always informative regarding my service reason, answers my questions.

Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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This is my 5th purchase from automation and 2nd with this dealership. The new sales rep I have was difficult to deal with and I was not able to work with someone else but her Fabrizia

Dealer Replied: Hi Antonino, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 406-1167. We would appreciate the chance to turn your experience around.

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I posted a review with dealership. Please utilize as my review as the basis for review here

Dealer Replied: Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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In 2017, my husband and I embarked on a journey to find my dream luxury car! We started at a BMW dealership, but the vibe there just didn't click. So, we decided to check out Mercedes-Benz of Coconut Creek, and wow, what a game changer! From the moment we stepped in, we were greeted with warmth and...

Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Coconut Creek. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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We had an excellent experience with Norman. He was a pleasure to work with and he was personable, professional, and knowledgeable. We told him we were just looking and he did not apply the usual car salesman pressure but answered all our questions. When we decided on the car we wanted, Norman went...

Dealer Replied: Hi Barry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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