Google+ Review
- October 14, 2017
Google+ Review
- October 12, 2017
DealerRater Review
- October 10, 2017
Quick, efficient and thorough service! My advisor Robert Hull was very thorough and compassionate about my BMW recall and gave me the reassurance that everything would be fixed to perfection
Yelp Review
- October 10, 2017
This review relates specifically to the service department at Rusnak BMW.I had the good fortune to have Robert Hull as my service advisor.I have a 2013 X3 - factory warranty expired Feb 2017. I opted for an extended warranty when I purchased my car (yeah, I know the common wisdom says not to buy the...
CarGurus Review
- October 07, 2017
Good response
Yelp Review
- October 06, 2017
Leila was very easy to work with, professional and always returned calls within the hour. I highly recommend using Leila as your sales rep at Rusnak BMW in TO.
Yelp Review
- October 05, 2017
Great sales experience. George took great care of us. The vehicle was damaged in transit (through no fault of the dealer) - they were great in helping sort that out. Would buy from Rusnak in the future.
DealerRater Review
- October 05, 2017
I had a great service advisor and he delivered as he promised, very professional and called couple of times during such day and updated me about the status of my car.
Cars.com Review
- October 03, 2017
I leased my car and decided to purchase it when the term was up. I was offered a fair price after shopping ALL OVER Ventura County. The process was easy and personable. My experience with the other dealerships (Mercedes, Audi) was contrived and disingenuous. I was very pleased that my experience was...
Cars.com Review
- October 03, 2017
I worked with Mark Weisberg and his team. Mark is an absolute professional. He and his team are pleasant and they made the process simple and fun. Once we finished doing a little back and forth Mark led me to finance. I was amazed that the signing process was so smooth and quick. I was asked about a...
Google+ Review
- October 02, 2017
Facebook Review
- September 28, 2017
Service Manager Robert Hull is awesome. Good experience. On his game. Thank you.
Edmunds.com - Service Review
- September 27, 2017
My service advisor Tara was amazing. she was kind enough to take in my car on a rush as i didn't have a apt. she also found me a loaner. Each step pf the process i was updated with phone calls and emails. all my options were explained and the concerns she had with my tires starting to wear. she...
Facebook Review
- September 23, 2017
Vitale at Rusnak BMW is like family. Bought my second car from him last week and loving it. Right car, right deal, right decision. Great experience. :)
Google+ Review
- September 22, 2017
Edmunds.com - Service Review
- September 21, 2017
I would like to give a huge shout out to Art. He made a what could have been a tough day, easy and with no stress at all. Thank you so much.
Google+ Review
- September 20, 2017
Left by Laila A.
They have great services...helpful team.. big respect
Google+ Review
- September 16, 2017
Cars.com Review
- September 15, 2017
Left by Lu B.
Mike is very helpful. This form is too strict and need to be improved
DealerRater Review
- September 14, 2017
I love very far from Rusnak, but I am willing to take the drive because they are honest and always go out of their way to help as much as they can. Mike was my advisor and he was very helpful. I highly recommend both the location and advisor.
Cars.com Review
- September 12, 2017
Renee Noris is an excellent adviser. She is kind and professional.
Yelp Review
- September 12, 2017
Easy transaction. Accurate, friendly, did what they said they would do. No fuss no muss. Jeff Kartman was great.
Google+ Review
- September 11, 2017
Great people in parts dept. Had part I need and even shipped free.
Facebook Review
- September 11, 2017
Left by Paul G.
I approached Roger Carroll, Rusnak's Internet Sales Manager, online, looking for a new BMW (my lease was ending). I also communicated with 4 other BMW dealers internet sales people. Roger was the most responsive and gave me the specific answers to my questions and quoted actual prices. The...
Yelp Review
- September 08, 2017
Even though I am having an ongoing, unresolved issue with my new 2017 BMW X5 40e, after Westlake BMW performed a BMWNA required engine software update (before the update though, I had near 6 months of flawless ownership)...I am still impressed with Rusnak BMW Westlake in terms of the way they care...
Facebook Review
- September 07, 2017
Left by Ahriz D.
DealerRater Review
- September 07, 2017
I had a great experience, very olive and knowledgeable and would highly recommend Rusnak BMW Westlake Village, thank you for taking great care of my car!
DealerRater Review
- September 06, 2017
Great customer service- best service department and Arthur is a great service Advisor. Art is a great man. I really like to work with him. He is very understanding and helpful. I would definitely recommend him to friend and family.
Google+ Review
- September 05, 2017
CarGurus Review
- September 04, 2017
Claude texted me and we exchanged several messages. He was polite and funny and had or found all the information I needed. It couldn't have gone better.
Facebook Review
- September 03, 2017
Left by Nitin C.
Cars.com Review
- September 02, 2017
Art Simcox is my service representative and has been outstanding during every visit. My 335 recently needed a water pump after being towed after a break down on the freeway. As unpleasant as the situation was Art assisted me from the time of the break down to the timely repair of the vehicle the...
Cars.com Review
- September 01, 2017
Left by Glenn K.
We leased our third car and the experience was smoother than ever. Mark Weisberg, the primo salesman with charisma, honesty and a refreshingly direct and friendly manner sealed our deal. Recommend him to all.
Facebook Review
- September 01, 2017
Left by Adam J.
Wow, what a great experience. Maps Watkins in Service got me in so quickly, provided me with a beautiful new BMW loan vehicle and did my repair the same day! Friendly, helpful and stayed in contact with me via text and phone calls. Highly recommended!!
Google+ Review
- August 31, 2017
DealerRater Review
- August 31, 2017
I have a 2017 BMW that was experiencing technical issues. I did not have an appointment but stopped in the service department because I was concerned. Bob was great! He had me in and out within 15 minutes. The car was fixed within 2 hours and received a bath as well. I would definitely recommend...
Edmunds.com - Sales Review
- August 29, 2017
Mr. Mickey Belt assisted us to lease our 2017 BMWi3. This was the second time we leased from Rusnak BMW an i3. Mickey was courteous, respectful, patient, understanding and very professional. We enjoyed and appreciated his service and work.
DealerRater Review
- August 29, 2017
both victor and vitaly where friendly and good advisor. I will recommend this dealer as they care about customers need as much as selling cars francois
Yelp Review
- August 29, 2017
I Have been to so many dealerships I have to say that the experience i had with this dealership was by far hands down the best experience in buying a car! Our car salesman Hamid made it so easy! He made my husband and i feel so welcome ..not pushy like the others..he got me in the car I wanted with...
Facebook Review
- August 27, 2017
The service is OUTSTANDING. Thank you so much. And the next car, I will come back here to get one.
Google+ Review
- August 26, 2017
Left by Nancy N.
I was Treated like a princess. Thanx
Yelp Review
- August 25, 2017
This is a long overdue review on an excellent car-buying experience at Rusnak BMW. I was passing through the area on Saturday June 18th and was interested in browsing the inventory and test driving a few vehicles. However, Google Maps informed me that I would arrive twenty minutes past closing time....
Yelp Review
- August 25, 2017
From the minute I walked in the door and took delivery of a BMW 328i for my daughter from Mickie, I knew I had made the right choice with this dealer. Tonight was the icing on the cake. Now 3 years later I had to turn the leased car back in. Fernando is the lease return specialist and he is...
Google+ Review
- August 24, 2017
Cars.com Review
- August 22, 2017
Left by Ida W.
Excellent experience and repeat customer of Rusnak.
Yelp Review
- August 21, 2017
We went to I pick out my car last month and the service was superb. Our salesman was knowledgeable on all the cars in the lot. Our transaction went extremely well. We can again for another car and the service was just as great. Our salesman was professional and personable. We enjoyed doing business...
Yelp Review
- August 21, 2017
I live in Northern California and called all over the country to find the Audi that I was looking for. Ivan the salesman at Reznick was helpful and patient as I searched and refine my decision he helped me get the exact car I wanted and gave me the best deal in California. I know when my son...
Cars.com Review
- August 19, 2017
After the service the wait time to get my vehicle was extremely long ( 20 minutes ). Many other customers also waiting a long time.
Edmunds.com - Sales Review
- August 18, 2017
This is the second time at Rusnak BMW. Mark Weisberg hands down has been the best for us, again. He listens to your needs and wants and works feverishly until you are satisfied. Everyone else is in sync. From sales, to finance (thanks, Reggie), to the handoff of the new car (excellent...
Cars.com Review
- August 18, 2017
Very good service. Nice place to get service and sales.
DealerRater Review
- August 18, 2017
Michael Powell in the customer service department is fantastic!!!!!!!!! Always answers calls or messages expediently, set up appointment and got me checked in and texted when completed. Few people do what they actually say in this world anymore. Thank You to Michael Powell and BMW for respecting...
DealerRater Review
- August 16, 2017
Robert Hull is always courteous, professional and attentive. I was there for an oil and filter change. I waited for the service to be completed. My service was completed in a very timely manner. After the service Robert informed me that the service technician had found inappropriate wear on the...
DealerRater Review
- August 16, 2017
Robert Hull is always knowledgeable & professional. Dealing with Rusnak BMW employees is always a pleasure. The "Your review" section, however, is quite annoying. Your 25 word minimum for the review annoys me.
DealerRater Review
- August 16, 2017
Robert Hull is always knowledgeable & professional. Dealing with Rusnak BMW employees is always a pleasure. I like the great service I receive at Rusnak BMW, Westlake Village, CA.
Google+ Review
- August 13, 2017
Left by John M.
Google+ Review
- August 13, 2017
DealerRater Review
- August 13, 2017
Left by Janeen H.
The care and consideration given me by Renee Norris was above and beyond. She spent a great deal of time working with me and resolving my concerns. Rusnak needs to be aware of the exemplary employee that they have In Renee and treat her with great appreciation, the way she treats Bmw...
Google+ Review
- August 11, 2017
Google+ Review
- August 10, 2017
Haven't bought a car from them but had a great sales guy let me drive a few but I just couldn't get the numbers right for me. No biggie it happens. If I get a BMW in the future it will be from Rusnak
Google+ Review
- August 10, 2017
Google+ Review
- August 10, 2017
Left by Hudie A.
Edmunds.com - Service Review
- August 09, 2017
Thank you Renee and Tim... very happy with the service as usual... always a pleasure stopping in even just I say Hello. I will rest easy now knowing the air bag is safe after the lengthy recall... kind regards, Tim Stratton
Google+ Review
- August 07, 2017
Cars.com Review
- August 07, 2017
Mark my sales Rep was a pleasure to deal with and worked hard to get the right deal done for me I will most definitely bring more business here as my wife's car is due for an upgrade.... Thanks again
Google+ Review
- August 06, 2017
Left by Stanley K.
Google+ Review
- August 05, 2017
Cars.com Review
- August 05, 2017
Maps took care of me The guys in service are always great to work with
Google+ Review
- August 04, 2017
Left by Dino B.
The experience with Rusnak BMW is always perfect. Their customer service is fantastic and the quality of their work cannot be matched. I drive almost 35 miles passing several BMW dealerships on my way to Rusnak and the extra time and mileage are more than worth it. From the moment you arrive on the...
Google+ Review
- August 04, 2017
Robert Hull is nothing short of amazing - personable, focused, efficient, knowledgeable, and honest! Given that the dealership is about a 20 minute drive from home, Robert always respects my time & gets me in & out ASAP. The process is effortless - the technicians, from the person who greets you...
DealerRater Review
- August 04, 2017
Mike in the service department is great! He listened to all my concerns and set me up with a loaner. I received a text when my car was ready to be picked up. The process was very efficient.
DealerRater Review
- August 04, 2017
Robert Hull is nothing short of amazing - personable, focused, efficient, knowledgeable, and honest! Given that the dealership is about a 20 minute drive from home, Robert always respects my time & gets me in & out ASAP. The process is effortless - the technicians, from the person who greets you...
Google+ Review
- August 03, 2017
Left by Simon S.
Excellent experience with the sales team. very straightforward. They treated me with respect and didn't try to waste my time playing games with pricing. The entire process was fast and transparent, and the equipment and color choices they had on the lot were better than any other dealer I visited.
Google+ Review
- August 03, 2017
Yelp Review
- August 03, 2017
I don't post on yelp much but I feel compelled to give props to this dealership for outstanding service. They treated me with respect and were straightforward throughout the purchasing process. George and Roger were patient and let me spend all the time I needed driving the cars to decide on which...
Yelp Review
- August 02, 2017
I would highly recommend Jeff Kaltman for anyone looking to purchase or lease a BMW. I contacted him a few weeks back when I was car shopping and he relentlessly looked for the best deals for what I was searching for. He even responded to my emails outside of working hours to ensure I was taken care...
Google+ Review
- August 01, 2017
Left by Nik S.
great experience. Mike Powell is very helpful and attentive.
Google+ Review
- August 01, 2017
Google+ Review
- August 01, 2017
Left by Peter V.
Edmunds.com - Sales Review
- August 01, 2017
I just bought a new BMW 640i and could not be happier, not only with the car, but with the whole sales process. My sales person was excellent, took his time, worked out an excellent deal for me and then their specialist spent collectively about 2 hours with me in the car between testing it and...
Yelp Review
- August 01, 2017
Roger Carroll was excellent. He made the process very easy. 5*'s for Roger thanks again.