Google Review
- May 17, 2019
Left by Ruby P.
I knew what I wanted, I had searched their inventory and I left exactly with what I went for, no upsell! Was a very satisfying experience !
Edmunds.com - Sales Review
- May 17, 2019
I was looking to purchase my first BMW and chose to go to Rusnak BMW. Scott Smith helped me order my X3. He was a pleasure to work with. He made the whole process easy and always answered my questions. If you need a BMW, see Scott.
Google Review
- May 16, 2019
Google Review
- May 16, 2019
Google Review
- May 16, 2019
Left by Garen S.
Google Review
- May 15, 2019
Arleta is # 1 ask for her she's awesome
DealerRater Review
- May 15, 2019
Appointment on time car was clean when returned, loaner was ready, easy to get in and out . Friendly staff someone met me right as I parked my car.
Edmunds.com - Sales Review
- May 14, 2019
We had a wonderful buying experience with Roger Carroll and his entire staff. Everyone was so friendly, helpful and knowledgeable. We were treated like Royalty throughout the entire process. Can't wait to buy our next BMW
Google Review
- May 14, 2019
We worked with Patrick in the purchase of a 2016 X3. Patrick was very helpful, efficient and friendly. He listened to what we were after and continued to let us know when they had something he thought would meet our needs. He made the purchase process easy and simple. He was also diligent in his...
Cars.com Review
- May 13, 2019
My only comment is when I went to pick up my vehicle, my service person was not available and I waited at the cashier for someone to help me. After waiting for some time, the person in the parts department told me that they no longer have a cashier and he proceeded to show me to another service...
Google Review
- May 13, 2019
Left by Dani S.
Very pleasant experience. Art was very attentive
Yelp Review
- May 11, 2019
Martik in my next Salsman , all about customer service , he take him time , I'm very happy , thanks
Cars.com Review
- May 10, 2019
I had wonderful experience in Rusnak Thousand oak.
Google Review
- May 09, 2019
Great and efficient service dept. Bob was great and kept me update on the status of my car by phone and texts. They offer a convenient free Shuttle service drop and pick up
Google Review
- May 09, 2019
Left by Andrew P.
As always the service department is fantastic. Everything went as promised.
Google Review
- May 09, 2019
Yelp Review
- May 09, 2019
We leased our car with the help from Claude Cantin. Claude was super straightforward and helpful during the process. The dealership was super busy because of the end of the month sale so we had to wait a while to sign the lease, but Claude stayed very late at night to get our car ready. Also, a...
Edmunds.com - Service Review
- May 09, 2019
Art is the consummate professional and is always on top of things when I arrive. And he made sure once again that my car was ready at the time promised. Thanks!
Google Review
- May 08, 2019
Art is always so helpful and the service is awesome!!!! Thanks
Yelp Review
- May 08, 2019
The team at Rusnak is fantastic! I recently leased a new car from here, and worked closely with Vitaly Sklar and Mehran Forutan. They were extremely professional, knowledgeable, and went out of their way to be helpful every chance they could. I would highly recommend working with Vitaly and Mehran...
Edmunds.com - Service Review
- May 07, 2019
These guys are always very professional!
Edmunds.com - Service Review
- May 06, 2019
Great overall visit, courtesy ride, oil change and car wash.
Google Review
- May 06, 2019
Very talented service consultants and highly motivated to help out
Edmunds.com - Service Review
- May 06, 2019
Tara is amazing! Ive dealt with service on so many cars over the years and Tara is by far the best service advisor Ive ever worked with! I will definitely be back to Rusnak BMW in Westlake for all of my future service and car buying needs!
Google Review
- May 05, 2019
Left by Saeed M.
Great job Micky! I had issues with my front bumper's paint peeling off after I purchased the car a year ago. The first time it was completed, Micky didn't like the paint job due to imperfections and had them do it again, that was so nice of you Micky and great eyes by the way! :) Micky is a great...
Cars.com Review
- May 04, 2019
Darren Evans was a fantastic pleasure to deal with
Yelp Review
- May 04, 2019
Claude was truly an amazing salesman, I have leased two cars from him in the past couple of years and he has truly treated me and my mother as if we were his own family. I have been super happy with my cars and their payments and will continue to get my cars from Rusnak BMW and especially Claude.
Edmunds.com - Service Review
- May 04, 2019
I had a flat tire & my car comes with no spare. Art recommends BMW roadside assistance which I had forgotten about since Ive never needed it in the 21yrs of BMW ownership. It worked out great they were quick & especially important to me, very careful with the car. In 2 days Art has me on my way w/...
Google Review
- May 03, 2019
Left by Jasna B.
Google Review
- May 03, 2019
I had an easy and stress free experience at Rusnak BMW. I received a great deal on my car and the process was seamless. Mark went above and beyond with his customer service. I would recommend this dealership to anyone looking to buy a BMW.
Edmunds.com - Service Review
- May 03, 2019
As a woman BMW owner and customer, I can't tell you how many times other dealerships have tried to extort me on service needs. This may sound harsh, but it is the truth! I called Rusnak BMW and dealt with service manager 'Mike'. He was 100% professional and upfront. Everyone in the dealership is...
DealerRater Review
- May 02, 2019
Darren was always prompt, and was more prepared in all things I could have asked for. I had compared shopped with 3 other dealers, Darren came up with the best deal, but he was also always the quickest to respond to my inquires. So even though the dealership was by far the most remote from my...
Edmunds.com - Service Review
- May 02, 2019
Renee was very friendly, professional, honest, and helpful!!! I was in and out in less than 30 minutes!
Google Review
- May 01, 2019
Google Review
- May 01, 2019
Mark Weisberg is truly the best! A funny great guy who looks out for you and your best interest. Highly recommend Mark, youll be in great hands!
Yelp Review
- May 01, 2019
My wife and I had a great experience purchasing our certified pre-owned i3 at Rusnak BMW. We got a great price and their team couldn't have been better. My wife even commented at how much more she liked working with Rusnak than the other BMW dealerships we'd visited on our hunt for the perfect car....
Edmunds.com - Sales Review
- May 01, 2019
I very much enjoyed my shopping experience. Good selection of cars and color options. David and Jeff (sales management) were excellent to work with and provided a no haggle experience.
Facebook - Web Review
- May 01, 2019
5 stars for the service dept. Thank you Tara and techs for always making it pleasant experience!
DealerRater Review
- April 30, 2019
Roger Carroll and the Rusnak team gave me a fantastic buying experience. From price to test drive and signing, everyone went above and beyond to help me through the process and deliver on every promise.
Google Review
- April 30, 2019
Left by Angela D.
Rene Norris is extremely knowledgeable about the services and costs of taking care of my car. I feel confident and I trust that I am receiving the appropriate service to ensure my car will run smoothly and efficiently for the long run and that I will be safe. Plus she is delightful and always...
Cars.com Review
- April 30, 2019
I've been looking for a 440 coupe and Claude sold me one a I love it. Dealing with him made my experience very non stressful. They where all very professional
Google Review
- April 30, 2019
I received exceptional service from Art at the service department. I would definitely recommend this dealership to purchase your vehicle. From the time I bought my car and til 3 years later still feel like a VIP. Thank you Rusnak for making me feel special each and every time I visit your location.
Facebook - Web Review
- April 30, 2019
Exceptional service received from the time I bought my car til now. I feel like a VIP each and every time I visit this amazing dealership. Thank you Rusnak for making me feel extra special.
Google Review
- April 29, 2019
Left by Elgin K.
It was a bit of a drive for me coming in from North OC but totally worth it considering that they had the car that met most of my requirements. The dealership is very spacious and nicely laid out with plenty of cars in the showroom. Sales - Mark Weisberg - was super efficient, helpful, friendly,...
Google Review
- April 29, 2019
Worked with Roger and Mehran - we had an initial unfortunately misunderstanding but only positive came from it. Roger went above and bone and ended up getting us an unfathomable deal on a new 7 series. This is the 5th car I've bought from these guys and going back without hesitation in a couple...
Yelp Review
- April 29, 2019
Worked with Roger and Mehran - we had an initial unfortunately misunderstanding but only positive came from it. Roger went above and bone and ended up getting us an unfathomable deal on a new 7 series. This is the 5th car I've bought from these guys and going back without hesitation in a couple...
Google Review
- April 29, 2019
Rusnak contacted me for service which I appreciated. In addition, I had the car back within the time estimate they provided.
Edmunds.com - Service Review
- April 29, 2019
This is my fist time to use Rusnak Service for my recently purchased Preowned BMW. Zach Sax was my Service Advisor. He explained to me what is needed and the car was done before the promised time. Car was washed and cleaned upon delivery. I was treated as if I just bought a brand new BMW. I am...
Google Review
- April 28, 2019
Left by Kevin C.
The staff was extremely professional and helpful. They serviced my vehicle in a timely manner and dealt with the issues at hand. I would highly recommend them.Kevin Clancy
Google Review
- April 27, 2019
Google Review
- April 27, 2019
Left by Greg L.
consistently great experience. I recently purchased my third BMW from Rusnak. Excellent inventory and no hassle pricing from internet sales department. Bob Martin, my service advisor, is always very knowledgeable and helpful.
DealerRater Review
- April 27, 2019
Feels like home every time I go there - Bob Martin is just like our family member by now. The ease of owning BMWs is as important for me as the quality of the car itself.
Google Review
- April 27, 2019
Left by Jordan R.
Cars.com Review
- April 27, 2019
Left by Bruce R.
This is the service one would expect when buying a luxury vehicle. These folks have service fine tuned.
Cars.com Review
- April 27, 2019
If youre leasing, buying, or having your BMW serviced, this is the place to go.
Cars.com Review
- April 26, 2019
Renee is awesome as Advisor. Always pleasant and helpful..
Cars.com Review
- April 26, 2019
The service staff has always been courteous and timely.
Google Review
- April 26, 2019
DealerRater Review
- April 26, 2019
Everything was smooth and correct. Quality was at the level one would expect from a BMW dealer. Keep up the good job. See you next time
DealerRater Review
- April 26, 2019
Excellent sales experience in acquiring my new X5! Talked to other dealers in the area, none compare!! Not pushy, very knowledgeable sales team. Help me find the right car for me.
Google Review
- April 26, 2019
Google Review
- April 25, 2019
Google Review
- April 25, 2019
Left by Niloofar H.
Google Review
- April 25, 2019
Google Review
- April 25, 2019
Left by Joanne N.
Google Review
- April 25, 2019
Edmunds.com - Service Review
- April 25, 2019
Art Simcox provided an excellent service as always. Drove in last minute before closing with flat tires, Art quickly got me going and had the car ready at the promised time. Much better pricing and customer service han local tire shops. Highly recommend.
Google Review
- April 24, 2019
Look no further...this is THE best BMW dealership in Southern California! Their customer service in all departments at the dealership (sales, service, finance, etc) is PHENOMENAL! Even though we live in LA about an hour away, my mom and I both got our BMW's from Rusnak in Thousand Oaks and only...
Cars.com Review
- April 24, 2019
I have been going to Rusnak BMW in Thousand Oaks for many years now. Michael Powell and his team are very friendly, on time and professional. I recommend them.
DealerRater Review
- April 24, 2019
On arrival I was greeted and escorted to Zach's desk while he was being paged. Art was working at his desk and when he finished and Zach hadn't return yet, Art asked for my key fob and started my service process. When does this happen any more? My experience these days is if you're seated at someone...
DealerRater Review
- April 24, 2019
Great experience with Art, as always. Really appreciate his support. He also went out of his way to get me a loaner when there may not have been one available.
Yelp Review
- April 24, 2019
The quality of service and professionalism at Rusnak BMW is truly remarkable and is unmatched by no other dealership I have every experienced when looking for a new car. The sales, service & finance departments specifically are one of a kind.Seriously, look no further...this is THE best BMW...
Google Review
- April 23, 2019
Cars.com Review
- April 23, 2019
Left by Edwin A.
just wanted to say thank you to ( Bob Martin ) he did a great job .
Google Review
- April 23, 2019
Google Review
- April 23, 2019
Left by Charles W.
Rusnak always take care of me. 5 stars fo sho
DealerRater Review
- April 23, 2019
The Rusnak BMW of T.O. provided very good service; Mike Powell, my service advisor, was very professional. He kept me informed of the status of my vehicle.
Yelp Review
- April 23, 2019
My husband and I have been to many dealers and experienced all levels of service, but nothing compares to the seamless and wonderful experience that is Rusnak BMW. We were fortunate enough to connect with Darren after inquiring online. We were instantly welcomed the moment we walked in the doors. We...
Edmunds.com - Service Review
- April 22, 2019
Great and personal services experience
Google Review
- April 21, 2019
Tara, our service rep, is very responsive. She takes charge, gets things done, and communicates clearly.