Google Review
- July 16, 2019
Great experience, professional and I was in and out in record time. Good for me because I am a waiter.
DealerRater Review
- July 16, 2019
My wife was driving our BMW X6 from Santa Maria to L.A to pic me up from the Airport, on our way back smog and sign on the dash show radiator water level down. I stop at a gas station to check the engine and find out visual leak by the expansion tank. I continue driving on freeway 101 and found...
DealerRater Review
- July 16, 2019
Vitaly was wonderful and made the entire experience effortless for us. We got a great deal on a new car and we would definitely return to Rusnak in the future.
Google Review
- July 16, 2019
Left by Praveen S.
Daphne Lunn is an awesome person and kept me posted whats going on and great customer service, I want her to be my adviser now :)
Facebook - Web Review
- July 14, 2019
Amazing costumer service always!!!!
Cars.com Review
- July 13, 2019
very friendly staff and techs. Craig was very thorough with my M3. Tara was very helpful and made the process for us very easy.
Google Review
- July 13, 2019
Google Review
- July 12, 2019
Google Review
- July 12, 2019
Left by Cheryl R.
Everyone was super friendly and super helpful. Darren Evans was exceptional. He helped me find exactly what I wanted and was patient with me as I changed my mind a few times. I would recommend Rusnak and Darren Evans specifically for anyone looking to buy a BMW. There is a reason they are rated #1.
Cars.com Review
- July 12, 2019
As a family we been going to Rusnak BMW for years. Always receive great service! Definitely would recommend this dealership to anyone looking for a new BMW!
Google Review
- July 11, 2019
Left by Farshid K.
Daniel is service tech and Tara is service advisor I had the best experience with them
Google Review
- July 11, 2019
Left by Hoa L.
Google Review
- July 11, 2019
Left by Julian S.
Google Review
- July 11, 2019
Google Review
- July 11, 2019
Left by Nayeem A.
Cars.com Review
- July 11, 2019
I always get exceptional service at Rusnak. The reason is my service advisor, Art Simcox. Art has been servicing my cars for over 15 years, and I wouldnt trust my vehicle to any one else. He is so knowledgeable and kind. He always takes the time to explain what needs to be done, and my car is...
Edmunds.com - Service Review
- July 10, 2019
Efficient, friendly and professional service.
Google Review
- July 10, 2019
Left by Donna S.
Cars.com Review
- July 10, 2019
Robert Rosas knows how to treat a client. I follow him everywhere he goes. He has sold me over 8 cars. His service is impeccable. He goes above and beyond. I recommend him to ALL of my friends.
Google Review
- July 08, 2019
DealerRater Review
- July 05, 2019
Located the car I wanted online and requested a online quote. Darren responded in minutes with the requested info. We had a great online email exchange during the next few hours where no pressure was exerted, questions were accurately dealt with, and I ultimately made an appointment for the next...
Google Review
- July 04, 2019
Excellent service. Great team, really professional.
Cars.com Review
- July 03, 2019
Mark Weisberg was our salesperson. He was very attentive and really listened to what our needs were. We went in looking for a car that was for my 20 year old daughter. This was to be her first new car. Mark was very courteous and made us feel comfortable. He understood that we were somewhat...
DealerRater Review
- July 03, 2019
Left by Marci F.
From the service department to the sales department I had the best experience possible. The team at Rusnak worked hard to ensure that I was completely satisfied with my purchase. They are honest, they are knowledgeable, and they take the time necessary to answer all questions and explain all of the...
Edmunds.com - Sales Review
- July 03, 2019
Leila Veyseh was outstanding. Very responsive and attentive to our needs. Would not hesitate to recommend her and Rusnak BMW to our friends and family. Love our new X2!
Edmunds.com - Sales Review
- July 03, 2019
Roger Caroll helped us with our X5. Professional, courteous, no nonsense and best price. He has earned my first GoTo person for the next BMW.
Google Review
- July 02, 2019
Left by Jesse B.
Great buy experience at Rusnak BMW. Ask for Mark Weisberg, great saleman!!
Yelp Review
- June 28, 2019
I bought a beautiful Mercedes-Benz e350 from Mark Weisberg at BMW Rusnak yesterday and I can say, it great experience dealing with Mark. It was a smooth transaction and pressure- free from him and. He's professional with a great personality which made it easy and fun to buy. Customer service was...
Yelp Review
- June 24, 2019
I wanted to thank Adam Livingston for all your help And caring. He really went all out to work with us. We have gone back to him because he's amazing. Thanks again Adam.
Facebook - Web Review
- June 24, 2019
One billion times better than Bob Smith bmw. Excellent service ! Fast and friendly and they have a great coffee machine too! Car was done when they said it would be. This location still provides luxury service with a friendly smile and no snarky behavior. Thank you!!
Edmunds.com - Service Review
- June 23, 2019
Tara Roberts is an exemplary service advisor - honest, friendly and always willing to help. I would definitely recommend her to anyone looking to service their BMW in the area.
Yelp Review
- June 23, 2019
Rusnak BMW is NOT what I thought it would be.I thought I would get predatory-like salesman, simply based on other experiences with car dealerships, especially certain luxury car brands.However, Darren was an excellent sales person. He is the internet manager, and gave me a price on my BMW M240i...
Cars.com Review
- June 22, 2019
Greg is an exceptional salesman. He listens and tries to accommodate.
Google Review
- June 22, 2019
Edmunds.com - Service Review
- June 22, 2019
All service done, car cleaned perfectly and all within the estimated time. An incredibly beautiful dealership.
Google Review
- June 21, 2019
Google Review
- June 19, 2019
Left by Alison B.
Google Review
- June 19, 2019
Patrick was excellent. He helped me figure out options before I even got to the dealership in person, so the process was extremely smooth. Everything was efficient and transparent, the way a BMW purchase experience should be!
Yelp Review
- June 19, 2019
I had a great experience at Rusnak BMW! Having previously visited what felt like every BMW dealership in the Los Angeles area I was pleased to purchase my new vehicle from Rusnak. Claude provided excellent, quick and efficient service and I couldn't be happier with my new car! I'll definitely return...
Cars.com Review
- June 19, 2019
The dealership only selects the "mint" condition lease turn-in autos to sell. Roger Carrol is a straight shooter and extremely professional.
Cars.com Review
- June 17, 2019
Left by Henry S.
Salesperson was a pleasure to deal with and very professional and knowledgeable
Google Review
- June 17, 2019
Great service - professional and courteous assistance - work performed in time limit as promised - comfortable lounge area.Good job!
Cars.com Review
- June 17, 2019
Excellent customer service received by Zack. He kept me informed on the status of my vehicle. I especially liked the payment process with him...much more efficient to take care of everything at his desk. Thank you!
DealerRater Review
- June 17, 2019
Very pleased with my new car &also the great customer service from the salesman Vitaly to the finance manager to ever person that is working there !
Edmunds.com - Service Review
- June 16, 2019
Mike Powell was great as usual. He is the main reason we buy and service our family BMWs Fromm Rusnak BMW. From start of the process to finish, he was attentive and did his absolute best!
Facebook - Web Review
- June 15, 2019
Highly recommend Rusnak BMW, great service no bs. Pick up 2019 f82 m4cs. Darren is a good honest salesman, deliver on his quotes .
Yelp Review
- June 15, 2019
The process of buying a car is often dreadful, but Leila's (our incredible sales person) effort in providing excellent and honest service made for a smooth and enjoyable experience!We briefly spoke about what I was looking for and price range (Leila's optimistically realistic) Test drove and I was...
Cars.com Review
- June 14, 2019
Art was very helpful and curtitious. Always a good experinece
Cars.com Review
- June 14, 2019
Art Simcox has been my service manager for both my BMW's and they are still purring like new.
Google Review
- June 14, 2019
Left by Dianne K.
DealerRater Review
- June 14, 2019
Art was so helpful and friendly. I couldnt ask for better service. And my car was washed and vacuumed when l picked it up. Thank you!
Google Review
- June 14, 2019
Left by Paul F.
Edmunds.com - Service Review
- June 14, 2019
Josh was very nice and helpful Appreciate the service
Google Review
- June 13, 2019
Cars.com Review
- June 13, 2019
Art in the Service Center is great. Had my problem diagnosed quickly ,and it was repaired the same day and I am back enjoying my i3.
Google Review
- June 13, 2019
Thanks Art for the great service.
DealerRater Review
- June 13, 2019
I am very happy with the customer services and work done on my care with trust. Thank you very much to everyone in the BMW Service Department, especially thanks to Mike Powell and technicians.
DealerRater Review
- June 13, 2019
My lease was up on my 2016 BMW 535i and George Bonnaz really worked with me to find the perfect replacement. After a lot of searching ( I had to have some very specific bells and whistles) George was able to find me my dream car! I'm lovin it!
Yelp Review
- June 13, 2019
I had an amazing experience at Rusnak BMW, all thanks to Victor B!He made the process fun and worked hard to make sure I ended up with the exact car I was looking for. I will definitely be coming back when it's time for my next car and would recommend anyone visiting Rusnak BMW asks for Victor to...
Cars.com Review
- June 13, 2019
Left by Jeanne S.
Roger Carroll was a pleasure to work with. My experience was absolutely excellent.
Cars.com Review
- June 13, 2019
Left by Wendy V.
Friendly, quick, easy and convenient service. Josh Gates was amazing!
Yelp Review
- June 12, 2019
Great experience! Our salesman Victor was knowledgeable, friendly, and helped move the the process along without being pushy at all. We did not tell them this, but we had actually gone to the BMW dealership in Calabasas the day before and were completely turned off. The salesman at that dealership...
Google Review
- June 07, 2019
Left by Yariv A.
Great service from our service Advisor, Art Simcox, at Rusnak BMW.
DealerRater Review
- June 07, 2019
Brake fluid light stayed on even if we added fluid. So Mike was able to explain that the filter and the fluids needed to be replaced. Prompt and efficient.
DealerRater Review
- June 07, 2019
At the scheduled time of my appointment, the service rep that I was assigned to was still with another customer. Instead of making me wait, another service rep jumped in to start the process and apologized for the delay. My morning "scheduled maintenance" was completed by early afternoon.
Yelp Review
- June 07, 2019
Okay, there are a lot of annoying rules at this dealership (or al BMW dealerships?), because apparently there's quite a bit of fraud out there. So you have to run through some extra hoops. But, I suggest you deal with Claude & Leila. Leila is sweet, professional, and does it hurt that she's super...
Cars.com Review
- June 07, 2019
I've been in 'relationship' with this dealer for 6 years and have never had any issue or unpleasant experience with them. People who work there are very knowledgeble, personable, caring and efficient. They will go extra mile to to make you satisfied!
Facebook - Web Review
- June 07, 2019
Left by Matt R.
Great service and very helpful scheduling dent repair.
Cars.com Review
- June 06, 2019
I've owned a number of new cars in my life and have serviced them at the dealers. Rusnak BMW is the best of all the dealerships I've used. From sales, Jeff Kaltman, to service, Bob Martin, to the mechanic, Tim, and Larry Koh, who was the shop foreman, my experience couldn't have been better....
Google Review
- June 04, 2019
This is our second BMW and each experience has been top notch and enjoyable. The sales manager is Jeff Kaltman and he's the reason we will keep coming back. His candor, knowledge and professionalism is send to none.
DealerRater Review
- June 04, 2019
Service advisor Tara Roberts gave me more than I expected info when discussing the needed service. She even took the time to show me In I-drive how to access vehicle status of my car.She definitely provided customer satisfaction beyond my expectation!
Yelp Review
- June 04, 2019
This review is for Jeff at the parts department. I've been in a few times and he is always very personable. He will go out of his way and take a little extra time to help the customer and I really appreciate that. We actually have a BMW dealership closer to us but we drive a little farther because...
DealerRater Review
- June 03, 2019
This dealership has won my business for the past 10 years. The moment I drive up, the service staff is there to greet me and help with minor or major work that needs to be done on my car.
Google Review
- June 02, 2019
DealerRater Review
- June 02, 2019
Love coming here especially in comparison to my local BMW dealership. When advisor saw I was on time and waiting for her she tactfully and quickly got rid of a customer who was very early and was just talking and then explained that to me. Service was fast. Booking was easy and quick. Shuttle...
Google Review
- June 02, 2019
Left by Gerald B.
Reliable service and service as requested is met in a reasonable timely manner. Bob the service adviser is friendly and kept me updated every step of the way through text messages. I bought my second BMW in the dealership due to service quality and the workers being personable. I don't feel treated...
DealerRater Review
- June 01, 2019
Fast friendly and easy service . Roger was easy to work with.. highly recommended sales and service department. I will definitely return for my next service and my next purchase
Edmunds.com - Service Review
- June 01, 2019
Left by Clark B.
My service advisor is Mike Powell, what a pleasure it has been to have him as my advisor, excellent customer service and making feel like a valued customer. I only hope that my next service advisor in Colorado is as customer oriented.
Google Review
- June 01, 2019
Google Review
- June 01, 2019