Google+ Review
- April 21, 2018
Left by Brandon L.
Recently I leased a new car at Rusnak BMW, which was my first lease at this dealership. The service here was phenomenal, and has tons of options when it comes to choosing a new car. The building looks recently modernized, and has a very upscale and professional feel.Robert Rosas was my sales person,...
Google+ Review
- April 20, 2018
Google+ Review
- April 20, 2018
Left by Adrian N.
I had a great experience from the very beginning. I found a listing on a CPO on CarGuru and got in touch with the internet sales manager right away. He was very responsive and courteous right up until the sale and even followed up with me a few days after to see how things were going.
Cars.com Review
- April 19, 2018
Enjoyed our experience. No high pressure sales Everyone smiled, which is a good thing. You spelled Zarraonandia incorrectly on this form.
Google+ Review
- April 19, 2018
Bob was GREAT! Fast and efficient
DealerRater Review
- April 19, 2018
I have used Roger before and had a great experience. I was not sure which vehicle I wanted so I test drove several models and Roger was able to get the car with the options that I wanted.
DealerRater Review
- April 18, 2018
Roger Caroll is a pleasure to deal with. My only concern is that my SOS button was not connected If I was in an accident and could not reach my cell phone I would have been in severe jeopardy. The problem was promptly remedied but I had to travel from my home in Santa Monica back to the dealership.
Cars.com Review
- April 17, 2018
I have been an avid BMW purchaser. For me it is truly the best driving machine. I've had experience with several dealerships within BMW. None compare to the sales associate and the service department in Thousand Oaks. When I went to purchase my vehicle at another BMW dealership salesman was less...
Google+ Review
- April 16, 2018
Google+ Review
- April 15, 2018
Left by Kevin D.
Google+ Review
- April 15, 2018
Left by Liliana C.
excellent service! Thank you, Art.
Cars.com Review
- April 14, 2018
My service advisor went above and beyond to get things taken care of. My service advisor was Renee.
Google+ Review
- April 14, 2018
DealerRater Review
- April 14, 2018
Left by Gary F.
I don't have possession of the car any more. Lease was assumed through BMW Financial I still have an i3 which will continue to be serviced at Rusnak
Google+ Review
- April 13, 2018
Yelp Review
- April 13, 2018
My experience at Rusnak BMW was smooth and easy. Claude Cantin was so very helpful and patient with a great personality. He made sure I could leave with something I was happy with. The process was painless and I will definitely come back for my next car. Everyone including Richard who helped me go...
Google+ Review
- April 13, 2018
Left by Fabrizio B.
DealerRater Review
- April 12, 2018
Dropped off my car for service, they took me to the golf course and picked me up promptly when I finished playing. Always great service!
Google+ Review
- April 11, 2018
Left by Rongming C.
Facebook Review
- April 10, 2018
Left by Livia B.
5 star people, service, inventory, help and location!
Google+ Review
- April 10, 2018
DealerRater Review
- April 09, 2018
Arriving at Rusnak BMW in Thousand Oaks, I was promptly welcomed by Mickey Belt. Mickey listen to my needs, showed me various models, gave me his feedback based on my needs and made my car leasing experience very much painless. Thank you!
Cars.com Review
- April 08, 2018
Our Service Advisor, Tara Roberts, is the best! Professional, efficient, personable, and very informative!!!
DealerRater Review
- April 08, 2018
Renee really went out of her way to make this experience exceptional! She got me a loaner and kept me abreast of the situation with my vehicle. Not only was my problem resolved but the car was also serviced while it was there!
Facebook Review
- April 07, 2018
Left by William E.
Roger Carol was excellent. Quick, easy and fair transaction.
Cars.com Review
- April 06, 2018
Outstanding Service Center due to the great mechanics and service managers.
DealerRater Review
- April 06, 2018
George Bonnaz is a terrific sales man and the total experience of buying my car was made easy. He is knowledgeable and I really appreciated his professionalism.
Facebook Review
- April 05, 2018
Left by Stefan S.
Google+ Review
- April 05, 2018
A wonderful experience, start to finish.
DealerRater Review
- April 05, 2018
Greeted upon arrival, very professional! Also got escorted to my service advisor, how cool is that ... felt like royalty. Every time I come here it gets even better. If there was a 10+ I would give it. Makes me want to lease my next X3 from them :)
Edmunds.com - Sales Review
- April 05, 2018
Roger was outstanding. My wife and I were both involved in the purchase research and decision. To move to an electric car was a big step and I feel we made a well informed decision. Lauren, Roger's assistant, played a key role and helped me get comfortable with the technology.
Google+ Review
- April 04, 2018
Left by Roberta A.
Google+ Review
- April 04, 2018
Google+ Review
- April 04, 2018
Advisor Maps 5+ stars.Finally, I found a place for alignment. Thank you!
Google+ Review
- April 04, 2018
Google+ Review
- April 04, 2018
Left by David J.
Cars.com Review
- April 04, 2018
One of the best service I ever had at a BMW dealer.
Google+ Review
- April 04, 2018
Google+ Review
- April 04, 2018
Left by Heitor F.
Google+ Review
- April 04, 2018
Google+ Review
- April 04, 2018
Left by Carrie J.
So easy to work with!!
Google+ Review
- April 04, 2018
Cars.com Review
- April 04, 2018
Left by Christopher W.
Michael Powell is Top Notch. Amazing Customer Service
Cars.com Review
- April 04, 2018
My repair/ maintenance service process was timely and smooth
Facebook Review
- April 04, 2018
DealerRater Review
- April 04, 2018
Maps Watkins is hands down the BEST Service Advisor! He is always beyond friendly, kind, responsive, professional, informed and he genuinely listens and he goes above and beyond. We have been driving BMW cars for about 20 years, and Rusnak BMW is excellent!
Yelp Review
- April 03, 2018
We want to thank Claude Cantin, for the help he extended to us. He is very helpful and patient in showing us the cars that we are interested to try.He did his best to make things possible, in terms of getting the car we are looking for, according to our preferences. I will recommend him to my co...
Yelp Review
- April 01, 2018
This is the 3rd car we have leased from Rusnak and the 2nd from Roger Carroll. The experience is usually painless and quick! Roger is fast, efficient, and an all around really nice guy. You can tell he just wants to make sure you're getting the car you want, with no pressure at all. After emailing...
Facebook Review
- March 31, 2018
Left by Shane C.
This was literally the easiest car buying experience Ive ever had! George was pronominal and the deal was far better than expected. If I could give this place more than 5 stars I would. Thank you for helping me with my new BMW.
Facebook Review
- March 31, 2018
Left by Shane C.
This was literally the easiest car buying experience Ive ever had! George was phenomenal and the deal was far better than expected. If I could give this place more than 5 stars I would. Thank you for helping me with my new BMW.
DealerRater Review
- March 31, 2018
Thank you Rusnak BMW for helping me choose the perfect car for me . Professional , knowledgeable Experience , and family like feeling from Rusnak . Highly recommend Rusnak .
Google+ Review
- March 31, 2018
Left by Clay A.
Google+ Review
- March 31, 2018
Where should I even begin... My husband and I were looking for a car for over a month (baby on the way :) Both of our cars were over 10 years old, it was time for a change/upgrade. We hadnt decided on if we were going to buy or lease or even the type/model of car we wanted. We were kinda hoping...
Google+ Review
- March 30, 2018
Left by Saeed M.
Yelp Review
- March 30, 2018
Where should I even begin... My husband and I were looking for a car for over a month (baby on the way :) Both of our cars were over 10 years old, it was time for a change/upgrade. We hadn't decided on if we were going to buy or lease or even the type/model of car we wanted. We were kinda hoping for...
Google+ Review
- March 29, 2018
Facebook Review
- March 29, 2018
Google+ Review
- March 29, 2018
Left by Diane B.
Google+ Review
- March 29, 2018
Google+ Review
- March 29, 2018
Left by Sang L.
I would highly recommend this dealership to everyone. Purchased my first (435i) and second (M550i) BMW with Roger Carroll. He is patiently, knowledgeable, honest, and straight to the point. He got me in and out fairly quickly as he had everything prearranged. I would come back to this dealership...
Google+ Review
- March 29, 2018
Facebook Review
- March 29, 2018
Excellent service! 5 stars. Thanks Mike Powell!!!!
Cars.com Review
- March 29, 2018
LEYLA VEYSEH was amazing help, She took the time to explain all the features on the models I was looking at. She helped me to get the price range I needed. I highly recommend RUSNAK BMW and please ask for LEYLA VEYSEH
Google+ Review
- March 29, 2018
Left by Arman P.
Outstanding service! John "Maps" Watkins Is an amazing man and I enjoyed working with him (took my 528i for service)
DealerRater Review
- March 29, 2018
Left by Laurence K.
Shawn & Tara were exceptional to work with. I live 2 hours away, but having my car serviced at Rusnak BMW was defeinitely worth the drive. I tried local franchise dealerships, but theres no substituting the quality of Service you receive at the dealership you originally purchased your auto...
Yelp Review
- March 29, 2018
Forgot to check in, but I must say I had another great visit here! (And I drive from Woodland Hills because the customer service here is outstanding) I stopped in to get my remote battery changed and the parts guy was nice and helpful! Literally took 5 seconds! Also I figured whilst I was there to...
Yelp Review
- March 29, 2018
I had a great experience with Claude this past week... he made the whole process of getting into a new car simple from day one and was extremely friendly and helpful throughout. He was able to get us the best deal out of any BMW dealership in the area. Highly recommended.
Edmunds.com - Sales Review
- March 29, 2018
I had a great experience buying my car at Rusnak. Andrew helped me and was incredibly patient. He was knowledgeable about all aspects of the cars/models and made sure I was selecting a car that would meet my expectations.
DealerRater Review
- March 28, 2018
Renee is such a great help! I always ask for her. She is excellent with advice on what repair I need and the most affordable options.
Yelp Review
- March 28, 2018
We can only say great things about Rusnack BMW and specifically Claude Cantin. Our car buying process went very smooth and we were treated very well. Even with kids in tow, Claude and the staff were very kind and accommodating during our purchase decision and we left there feeling very happy....
Google+ Review
- March 27, 2018
This is my 3rd car... enjoy going there and the service is great. Thanks Vitaly
DealerRater Review
- March 26, 2018
Renee is an excellent Service Rep who is committed to customer service. Work evaluation was precise, and The service technician, Austin did a good job.
DealerRater Review
- March 25, 2018
Love my service advisor, Art. He is very efficient and knowledgeable. I have owed/leased BMW's for years and Art helps us with all our cars.
Google+ Review
- March 24, 2018
Left by Mark G.
Had a great experience with Claude and Richard! Will definitely recommend you guys. Thanks!
Facebook Review
- March 24, 2018
The ultimate driving machine. Designed for driving pleasure
Yelp Review
- March 24, 2018
Jordan Kingston who is a genius at Bmw Thousand Oaks proved to be one when he assisted me in setting up and and answering all my questions about my new X5...... I would highly recommend him if anyone else is in need of a Bmw genius......
Yelp Review
- March 24, 2018
Bob Martin has been my service advisor for 10+ years as we have navigated the journey of my 330ci. He has always been so helpful and knowledgeable. I bought my pre-owned car through the dealership and we have always had such a great relationship which has not been my experiences with other...
Edmunds.com - Sales Review
- March 23, 2018
Had a great experience with all the staff at Rusnak. Friendly, helpful, and enjoyable.
Google+ Review
- March 23, 2018
Left by Kenneth L.
T Roberts was great! Very knowledgable
Google+ Review
- March 23, 2018
Left by Stephen M.