Google+ Review
- September 18, 2018
Google+ Review
- September 17, 2018
Fast and very efficient service. The outside service attendants are AWESOME and so is my assigned service man Mike Powell !
Edmunds.com - Service Review
- September 16, 2018
Very friendly staff. Transparent practices
Google+ Review
- September 15, 2018
Google+ Review
- September 15, 2018
Edmunds.com - Service Review
- September 15, 2018
Different experience this time. While the service and maintenance on my BMW was great there are a couple of issues that make for a few frustrations. Firstly, online bookings - they don't always register at the actual location. Arrived and my appointment wasn't on their schedule. Apparently this...
Cars.com Review
- September 14, 2018
good people in every department would come back for next car
Cars.com Review
- September 14, 2018
quick & great BMW service, customer service stellar!
Google+ Review
- September 14, 2018
Left by Stephen M.
Tara in the service department has been one of the best individuals I've had the pleasure of working with. She is knowledgeable, friendly and customer service oriented. Rusnak is very fortunate to have such a great team member representing their brand.
DealerRater Review
- September 14, 2018
Did a great job. Always fast service and in and out fast. Very clean service room and nice to have coffee and pastry to eat while waiting.
Yelp Review
- September 14, 2018
Brought in the BMW for a Recall a couple weeks ago (sorry on the delayed review) and the Service Advisor Zach Sax was fantastic. Kept in touch with us to give us updates on the progress and when the vehicle would be ready for pick up. When we came in to pick up the vehicle, Zach had a list of...
Edmunds.com - Service Review
- September 14, 2018
I was really impressed with the service department and Zach in particular. We have owned BMW vehicles over the years and i must say not all dealerships are created equal. I will definately be using Rusnak again. Thank you again!
Edmunds.com - Service Review
- September 12, 2018
Airbag recall went without a hitch. Loner vehicle was a very desirable ride and second to none as how car dealerships go.
Edmunds.com - Service Review
- September 10, 2018
My car is no longer under warranty so I'm not accustomed to paying for services. Service tech gave me a price for filters but when I told him I had been given a much lower quote over the phone he then honored it.
Edmunds.com - Service Review
- September 09, 2018
very professional
Google+ Review
- September 09, 2018
Yelp Review
- September 09, 2018
I had a pleasure to lease a car at Rusnak BMW and I highly recommend everyone to go to Thousand Oaks and lease or own a car there. They are very nice with their customers and always want them to be happy with whatever car they choose from BMW. Leila helped us with all the paperwork and she tried to...
Edmunds.com - Service Review
- September 09, 2018
Took my BMW 328 in for 2 recall notices. Although the on-line message from BMW stated the dealerships did not have the parts yet, when I called Rusnak about the recalls they said they did have the necessary parts and asked if I wanted to schedule the service. I scheduled it within a few days to...
Google+ Review
- September 08, 2018
Google+ Review
- September 08, 2018
DealerRater Review
- September 08, 2018
Left by Carole H.
Everything went well until today (the day after service). My "oil" light came on after driving one hour and the oil light came on after the car has been turned off and key removed. Guess I'll need another service. Not happy.
Yelp Review
- September 07, 2018
We are very happy with our certified pre owned BMW 328d Sport Wagon! This is the first BMW we have ever owned and it feels great!We worked with 2 salesmen, Claude Cantin and Patrick Rodriguez, both were extremely professional, courteous and friendly. Claude introduced us to the car just before...
Google+ Review
- September 06, 2018
Left by Richard D.
Cars.com Review
- September 06, 2018
Thank you for assisting us in the purchase of our new BMW. It was very clean and straightforward. We would certainly refer our friends and family to you.
DealerRater Review
- September 06, 2018
Friendly staff. No pressure sales. First class treatment. Completed my car purchase, in and out the door, in under 2 hours. Process was quick and smooth. The sales staff were all friendly and professional.
Edmunds.com - Service Review
- September 06, 2018
Excellent service and great service rep in Mike Powell
Cars.com Review
- September 02, 2018
Left by Ann E.
Great service!! Very attentive and knowledgeable.
Google+ Review
- September 02, 2018
Left by Gary K.
Always great service at Rusnak BMW!
Edmunds.com - Service Review
- September 02, 2018
Maps is an incredible service advisor at Rusnak BMW. I like taking my Alpina B7 in to him, so that the wonderful crew at Rusnak can take care of my car responsibly.
Google+ Review
- September 01, 2018
Google+ Review
- September 01, 2018
Left by Marisa W.
DealerRater Review
- September 01, 2018
My BMW 328i had a failure where I couldnt roll up my windows or use the blinkers, with an error message saying to turn off the car because of an electrical error. I had the car towed to Rusnak BMW on a Sunday. The back windows would not roll up and the service dept. was closed so they let me park...
Edmunds.com - Service Review
- September 01, 2018
Thank you Tara for your great help.
Yelp Review
- August 31, 2018
I've been coming to Rusnak BMW for years and referred many people here. Jeff Kaltman, now Sales Manager, and Mehran Forutan, now General Sales Manager, were both my salesmen when I previously bought cars and took great care of me. I've stayed in touch over the years and am pleased to see that they...
Yelp Review
- August 31, 2018
Martik was very professional and friendly to introduce the cars for me, and explained everything.That was pretty good time to buy the car with him.
Google+ Review
- August 31, 2018
Left by Rachel R.
Mark is the best! I love my new BMW X1. The experience was easy - I adore my new car. Thank you, Mark!!!
Google+ Review
- August 30, 2018
Great and efficient service dept. Bob was great and kept me update on the status of my car by phone and texts
Google+ Review
- August 29, 2018
Much way better service than other bmw dealerships in the area (no names)!
Cars.com Review
- August 29, 2018
See Tig in service and Vatali in sales.. these guys are the best!
Facebook Review
- August 29, 2018
Ive been coming here for years and I always love the professional courtesy I receive from the staff. Friendly and knowledgeable people get me in and out quickly following quality service that is first rate.
Cars.com Review
- August 28, 2018
Love these guys! Thanks a bunch for the great service on my 335!
Cars.com Review
- August 28, 2018
Great service as always. Michael Powell takes care of everything.
Yelp Review
- August 28, 2018
Great Service was provided by Claude and Nancy over at Rusnak BMW. Me and my wife went and negotiated on a new BMW and it was quick and easy. I will definitely go back and buy another BMW from them.
Google+ Review
- August 27, 2018
I took my mom to look and ended up buying the car of her dreams. This was honesty such a great experience. No rush, no pressure. Adnan was helpful answering our questions and concerns. Highly recommend him if you want a positive experience buying a car. Thank you Rusnak BMW.
Yelp Review
- August 27, 2018
I leased a new 2018 BMW X1 yesterday with Mark Weisberg and it was the easiest car leasing experience - ever. It was no drama, straight to the point, and I got everything I wanted. I woke up this morning so happy about my new ultimate driving machine!!! Mark made my car dreams come true. THANK YOU...
Google+ Review
- August 25, 2018
Left by Jill R.
Edmunds.com - Sales Review
- August 25, 2018
The salesperson was very good. Very knowledge about all the BMW models. I didn't feel pressured to buy a particular car. He knew all the features. I really like the 530.
Edmunds.com - Service Review
- August 25, 2018
Always a great experience - Art and Maps have treated me and my car with great service every time.
Facebook Review
- August 24, 2018
Very nice customer service.
Google+ Review
- August 24, 2018
Left by Yvo B.
Yelp Review
- August 24, 2018
Saw a car on autotrader. Patrick Rodriguez took my call, and was ready when I arrived. There was some confusion on the CPO warranty, so I left. Shorty after, I received a call from Patrick with new info on the warranty that worked for me. The car was priced well, and they gave me a decent price on...
Cars.com Review
- August 22, 2018
During the recent visit at Rusnak, the service was impeccable. Our service agent, Art Simcox was the best as always. He had the car serviced and ready with no wait time. Thank you, Rich & Carol Norman
Google+ Review
- August 22, 2018
Awesome/excellent service!
Google+ Review
- August 22, 2018
Left by Mark C.
Cars.com Review
- August 22, 2018
Left by Anmin L.
Mr. Mike Powell is excellent. We have been bring all our BMW for service to Rusnak BMW and it has been a pleasure working with Mike. We look forward to see him whenever we go to Rusnak. He is truly the best and makes things so easy. Rusnak should never let him leave and this man truly deserves a...
Google+ Review
- August 22, 2018
Left by Shirin J.
DealerRater Review
- August 22, 2018
It was a quick service turnaround on a Saturday that met both my schedule and duration. Overall I thoroughly enjoyed the experience and was truly exceptional.
DealerRater Review
- August 22, 2018
Very happy with Mickey and the team at Rusnak. Best car buying experience Ive has across the many cars Ive purchased. Will return.
Edmunds.com - Service Review
- August 22, 2018
The staff is very friendly and helpful. Even had a quality person test drive with me. Found that I was expecting more from the A/C system than it can deliver as well as the auto adaptive speed control.
Edmunds.com - Service Review
- August 22, 2018
Edmunds.com - Service Review
- August 21, 2018
Quick appointment, got my brakes replaced quickly!
CarGurus Review
- August 20, 2018
Really nice folks and a nice responses.
Yelp Review
- August 20, 2018
Claude Cantin was one of the best sales people I have ever met. He was honest, through, and patient. Highly recommend him getting a promotion.
Google+ Review
- August 19, 2018
Love Love Love it!!!
Google+ Review
- August 19, 2018
Left by Gracee A.
Zack is very helpful
Google+ Review
- August 15, 2018
Left by Miles M.
Google+ Review
- August 14, 2018
Left by Arie Y.
Cars.com Review
- August 14, 2018
Just bought a CPO 2015 428i from Rusnak BMW. It was a great experience. I live in Northern California and found the car online. We were able to get most of the work done remotely before I flew down and picked up the car. Martik was awesome - he picked me up at the airport and made me feel like a...
Google+ Review
- August 14, 2018
Rusnak BMW takes care of their customers, you guys are awesome! Thank you !
Cars.com Review
- August 14, 2018
I made my service appointment online with my regular service writer and it turned out that she was on vacation. Tara Roberts took care of me in spite of no advance notice of an appointment, and I was on my way in record time. Excellent service!
DealerRater Review
- August 14, 2018
Best service dealership on the planet !! Not to mention conveniently located. And my service advisor, Bob Martin is Awesome !! He really follows through and calls you to let you know all is taken care of. Bob, youre the Best :)
DealerRater Review
- August 13, 2018
I have never had a bad experience, only great service and friendly people doing a superb job. Eighteen, nineteen, there are now twenty five words.
Yelp Review
- August 13, 2018
I was shopping around for a CPO BMW. Eventually I bought my BMW X3 from these guys. The car was in a great shape. They really take care their cars. Customer service wise, Claude helped me from the beginning to the end. REALLY satisfied with the service. Claude was REALLY nice and helpful. I went in...
Google+ Review
- August 12, 2018
Left by Vanavern Z.
The service at Rusnak BMW was Excellent from the receptionist ,To Art .
Google+ Review
- August 11, 2018
Great customer service! I don't mind driving one hour to buy and get our cars serviced. The Rusnak team go 110 % to give great customer satisfaction. When you need a new car ask for Vitaly, he will give you great quality customer service.
Yelp Review
- August 11, 2018
Just bought a CPO 2015 428i from Rusnak BMW. It was a great experience. I live in Northern California and found the car online. We were able to get most of the work done remotely before I flew down and picked up the car. Martik was awesome - he picked me up at the airport and made me feel like a...
Edmunds.com - Service Review
- August 10, 2018
The braking is now better but the gas tank still doesnt fill up.
DealerRater Review
- August 10, 2018
All my interactions with Rusnak starting with Scott Smith who sold me my X1 and now Renee in service have been extremely positive. I was provided a loaner vehicle, so all I really had to do was trade keys with Renee because we had everything booked ahead of time.
Google+ Review
- August 09, 2018
My service rep, Tig, is awesome!
Google+ Review
- August 08, 2018
Left by Anna G.