DealerRater Review
- December 10, 2017
I purchased my new BMW740i through the internet. The experience was very professional without any sales pressure. All the paper work was completed either on-line or quickly at Rusnark BMW without waiting prolonged hours. MY new car was waiting for me and ready to go. The review of the new items was...
Google+ Review
- December 09, 2017
Left by Roger D.
Best service, pricing and attitude I have experienced.
Google+ Review
- December 09, 2017
DealerRater Review
- December 09, 2017
Service is always fast and efficient. Went in for air bag replacement and was out in under an hour. Mike Powell is my service advisor and it is always a pleasure to work with him.
Google+ Review
- December 08, 2017
Google+ Review
- December 08, 2017
Left by Elenita S.
DealerRater Review
- December 08, 2017
They did a quick and complete service. Gave me a ride to work and texted me when my car was ready. They washed my car too.
Facebook Review
- December 07, 2017
Rusnak service was excellent! They had my car in and out by noon. I could even pay online while their driver was in route to pick me up from work. Easy!
Cars.com Review
- December 07, 2017
I always enjoying bringing my BMW back to Rusnak BMW for all my Regular Scheduled, and any Maintenance and Parts needs. The staff is wonderful to work with, they wash and clean my car after servicing, and even provide me a complimentary loaner car if needed.
Google+ Review
- December 06, 2017
Best car buying experience of my life.
DealerRater Review
- December 06, 2017
Have received nothing but helpful and timely service from Rusnak! Robert Hall is fantastic and as he happened to be out sick the day of this service, the rest of the service team took care of everything. Ivan in parts is also fantastic.
Edmunds.com - Sales Review
- December 06, 2017
Everything was fantastic. My car came early!!! Claude Cantin is amazing, professional, helpful and provides excellent service
Google+ Review
- December 05, 2017
Left by Joseph S.
Courteous and straightforward approach, fair prices for high quality vehicles.
Google+ Review
- December 05, 2017
Edmunds.com - Service Review
- December 05, 2017
They do great work but there labor costs are to high!
DealerRater Review
- December 05, 2017
George Bonazz was very coureous and helpful. It was a pleasure to deal with him. This is the third BMW we have bought from you and Our son David Valdez and our daughter and huband Marc and Bianca Hammons have also bought their BMW's from you. So it is a family affair. Thank you for your good...
Google+ Review
- December 03, 2017
Left by Danelle S.
Yelp Review
- December 03, 2017
Excellent experience with Claude Cantin at Rusnak BMW in Thousand Oaks in purchasing a certified 328d wagon. Very easy to work with, answered all our questions and paperwork went smoothly.
Google+ Review
- December 02, 2017
Left by Victor P.
Prompt efficient professional pleasant and surprisingly competitive in parts (tire) pricing
Google+ Review
- December 02, 2017
Left by Theodore S.
DealerRater Review
- December 02, 2017
We are so happy with the service we received at Rusnak and Roger Carroll, our service advisor was excellent in providing us all the information we needed!
DealerRater Review
- December 01, 2017
Always fast and friendly service, car was extra clean when I picked it up for maintenance. Ashley is the best at getting the car back to me fast and completed correctly. Thank you!
DealerRater Review
- December 01, 2017
Robert Hull, my Service Advisor, is knowledgable and so are the BMW mechanics who perform services on my car are all EXCELLENT!! I am very pleased with Rusnak BMW!!
Google+ Review
- November 30, 2017
Left by Jiovonni M.
This experience was wonderful. I was very intrigued how my service advisor Art Simcox reached out to me and my family the service was beyond expectation. Thank you Rusnak BMW for taking care of my 2011 BMW 535I Grand Terismo.
Google+ Review
- November 30, 2017
Facebook Review
- November 30, 2017
Left by Steve W.
First class service and special mention must go to Robert Hull who is a total asset in my opinion. I own 2 BMW's and will be using your service department for all of my service needs. Thanks
Yelp Review
- November 30, 2017
I like the service here. They are taking care of your car good and fixing all issues you told. They are really willing to diagnose the issues you mentioned.
Yelp Review
- November 30, 2017
Claude at Rusnak BMW was very professional in his communications and did exactly what he said he would. That's all I ever ask for when someone wants to sell me a product. I have owned many BMW's and the 2015 428i convertible I bought for my wife was a one owner, lease return vehicle that was...
Yelp Review
- November 30, 2017
My friend and I had a great experience working with Claude Cantin. I was able to arrange for a very reasonable deal for a BMW X5 40e. Clyde was professional, kind, fair and very quick to respond. This is my first BMW and I hope not my last. Thank you Clyde for bringing me into the BMW family.
Yelp Review
- November 30, 2017
Very friendly and knowledgeable staff. Claude, my sales manager was helpful in getting all my paperwork squared away, and Nancy, the finance person, explained all the options very well.
DealerRater Review
- November 30, 2017
There was a group of us waiting for our cars to be returned. I had received the text saying it was ready and when I came a couple of hours later i sat outside for almost 30 minutes waiting for my car. A very nice lady waited longer without saying anything. I had to pick up my son so I was a bit more...
DealerRater Review
- November 30, 2017
Left by Millie D.
Friendly and knowledgeable sales agent, listened to my needs and wants, got me a good deal, happy with my new BMW, thank you Mor Milo.
Google+ Review
- November 29, 2017
Facebook Review
- November 29, 2017
Rusnaks service department is top notch. Bob Martin, our service rep for the last seven years, is the best. He has always been honest and accurate with service and repair estimates and makes us feel like a valued customer. I actually look forward to our visits with him at service times. We...
Cars.com Review
- November 29, 2017
Left by Robyn N.
Can't go wrong with Rusnak BMW. Maps took great care of me, had the car in and out quickly, met and addressed al of my needs and far surpassed the (much closer) BMW dealerships to me. Thank you for your excellent care. Cheers, Robyn
DealerRater Review
- November 29, 2017
Left by Michael O.
Great, pleasant, helpful, experienced personnel at all levels of sales and service. I'm updated re: my vehicle service at all times, either by email or text. Vehicle is ready when promised.
DealerRater Review
- November 29, 2017
Left by Jennifer K.
Scott Smith is so nice!!! He makes the process very easy. I just wish that there was more time to go over all of the features (not just technology). It was the end of the day so I felt a little rushed.
Yelp Review
- November 29, 2017
Rusnak BMW is by far one of the best dealerships I have placed foot in! After shopping for cars for about 2 weeks I wasn't sure if I wanted to lease another car from bmw due to my past experience with another BMW dealership. After meeting Claude he not only made the decision making MUCH easier but...
Yelp Review
- November 29, 2017
If you go here, please only ask for Roger. Talked to him over the phone for my desired price and we came to conclusion on the price we both can agree on. Went to the dealership to check out the car and picked it up. Before I talked to Roger, I was speaking with Claud however it wasn't a pleasant...
Google+ Review
- November 28, 2017
Left by Arsen A.
Google+ Review
- November 28, 2017
Cars.com Review
- November 28, 2017
Absolutely top notch Jeff & Darren r awesome love the new ca trade in went great
DealerRater Review
- November 28, 2017
I recently leased a new X5 at this dealership Mr. Mehran Forutan oversaw our entire experience in a very pleasant and professional manner. George Bonnaz, our salesman. was attentive to our every request. Nancy Lazar made the contract signing experience easy and friendly. I would highly recommend...
DealerRater Review
- November 28, 2017
Bob Martin took great care of my car. kept me informed.My car was ready on time, clean and up front. great service. Thank you, Bob.
Yelp Review
- November 27, 2017
We recently leased a 530e from Claude Cantin at Rusnak and had an excellent experience. Claude offered the best price on the BMW and was honest and up front about everything. We drove 2 hours to get the car from Rusnak instead of a local dealer not only because he offered the best deal but also...
Cars.com Review
- November 26, 2017
Left by Susan P.
Renee Norris in the service department is kind, informed and professional. She is the only one I take my car to whenever it needs service because I know that I will receive the same consistent quality of care and that she will understand my specific needs. The facility is always clean and...
Facebook Review
- November 25, 2017
I worked with Scott on the sales team & could not recommend him enough. His thorough knowledge of all BMW was so impressive & he also helped me get what I believe is a very fair price for an amazing Certifed Preowned BMW X1!
Yelp Review
- November 25, 2017
Had a wonderful experience buying my new car at Rusnak BMW. Mor Milo was my client advisor and after looking for the specific color and options I wanted, I wasn't able to find it in their inventory. We decided to factory order. He walked me through the process and I ended up with a beautiful 530e...
Cars.com Review
- November 23, 2017
Mickey is knowledgeable and listens to the customer. Not your typical pushy car salesman using all the gimmicks to induce you to by. He uses a bottom line needs based approach to sales so customers feel like he will put them in a car they want.
DealerRater Review
- November 23, 2017
Left by Dave L.
Bob Martin my service adviser is prompt, courteous and thorough. I like the new text feature keeping me updated on the status of my car. Thumbs up to the new Saturday service option as well.
Cars.com Review
- November 22, 2017
Darren Evans is just great to work with! Inventory had what we wanted.
Cars.com Review
- November 22, 2017
Left by Dale S.
Service writer very friendly and responsive. All service requested was performed to our satisfaction
DealerRater Review
- November 22, 2017
Maps Watkins provided me with what I would describe as friendly, professional, courtesy service. He communicated with me as promised and clearly and the issue was resolved.
Yelp Review
- November 22, 2017
Bought my car here and bring it here for service. They are great people. Had to chase after them to finally get airbag fixed. Surprised they no longer have a person to greet you. Now you look at computer screen and find advisor's name and then get to hunt them down at there desk.
Google+ Review
- November 21, 2017
Left by Ravish R.
DealerRater Review
- November 21, 2017
I Always feel well taken care of at Rusnak. Robert Hull keeps me informed by text every step of the way so there is no surprises. Professionalism at its best! Thank You!
DealerRater Review
- November 20, 2017
Left by Tracy B.
Service was done quickly and notified by text/voicemail. I was able to use coupons, car was delivered washed within 5 minutes of paying for service.
Facebook Review
- November 20, 2017
Art is a great service advisor. Always takes care of everything.
Yelp Review
- November 19, 2017
Summary: Highly recommend working with Jeffrey Kaltman and Darren Evans!Our lease on a 2015 BMW was coming due and Jeff helped us select a vehicle for our next lease. We loved our previously leased 2015 BMW X4 xDrive 35i but it was discontinued in 2017. Jeff helped us evaluate a couple of other...
Cars.com Review
- November 17, 2017
As always very pleasant staff that makes you feel at home. Tremendous service. I recently referred a friend that leased a 740i M sports package on 11/15, both husband and wife were very pleased with their experience with Mark Weisberg.
CarGurus Review
- November 17, 2017
Drove to the dealer and had a very good experience. Very professional with no hard sale. I was kind of disappointed in the value they gave me for my trade in and that caused me to hesitate before making the purchase. I would recommend this dealer to others and would give them a 4.5 stars if half...
Cars.com Review
- November 17, 2017
Great service by our Service Rep. Robert Hull. He explained what was wrong with my car. And my options.
Cars.com Review
- November 16, 2017
Vitaly and Victor took good care of me made shipping for a used car a piece of cake
DealerRater Review
- November 16, 2017
This is the second car Ive bought at Rusnak. The sales rep was not pushy, but very courteous and polite. The car gadgets were explained in detail. The Finance rep was also very professional, not pushy, but explained all the optionsl extras.
DealerRater Review
- November 16, 2017
My new car was up for its first maintenance check. Robert did a great job explaining the process and getting me in and out quickly!
DealerRater Review
- November 16, 2017
Everything done on time and fast. Excellent service, super job, and pleasant people to deal with. Very happy with Rusnack and will always be their customer.
DealerRater Review
- November 16, 2017
Left by Phil Z.
Excellent and smooth experience. Maps Watkins was pleasant and knowledgeable. Thank you for a terrific experience. The facility is very nice. Thank you again. Phil
Google+ Review
- November 14, 2017
Left by Jack R.
Great service!!!
Google+ Review
- November 14, 2017
DealerRater Review
- November 14, 2017
Left by Jack R.
Maps was very good. Very friendly and very efficient. The time there was minimal and the service was great! Super job don't change a thing. Gina was very helpful.
Yelp Review
- November 14, 2017
Great service, prompt and efficient. Maps was great, got me in and out quickly. Gina was also very helpful.
Yelp Review
- November 14, 2017
I had a great experience from the first moment I stepped into this dealership, to the moment my son drove off with his new first bmw! Looking forward in purchasing my next car from them. Leila is the person to deal with, upon going to this dealership. Not that anyone else was negative but I couldn't...
Facebook Review
- November 14, 2017
Another satisfying service experience at Rusnak, thanks to Service Consultant Robert Hull. Also appreciate the loaner cars very much. Each time I get a 3-series for the day, I'm essentially doing a test drive that will help me narrow down my choices for my next purchase.
Cars.com Review
- November 13, 2017
I was extremely pleased with the entire staff that was involved in my car purchase. My wife and I felt at home the entire time. Everything was made very clear. Mr. Roger Carroll handled the transaction and made things very easy. It was my first BMW purchase and probably not my last. Thank you for...
Cars.com Review
- November 12, 2017
Came here for my oil change. I had to make a same day appointment within 2 hours because the wait at my other dealer was 2 days due to a huge backlog. They were able to bring me in in the morning despite having a ton of vehicles to work on. My service advisor got me started right away and the...
DealerRater Review
- November 12, 2017
The replacement of the air bag that was on recall was done in a very short time The service rep. was in getting the work preformed and the car washed in less than one hour.
Cars.com Review
- November 10, 2017
We loved working with Hamid and would highly recommend him. We felt he was honest and would buy from him again
DealerRater Review
- November 10, 2017
Very friendly and very efficient. The time there was minimal and the service was great! Super job don't change a thing. Looking forward to my next visit. .
Yelp Review
- November 10, 2017
I started going to the BMW dealership in Calabasas it was the worst experience ever so I called the Thousand Oaks BMW dealership and I needed my car serviced and I had Tara the Service advisor take care of me she was very helpful very nice made me feel comfortable with the decisions I made I highly...
Facebook Review
- November 08, 2017