Google+ Review
- January 17, 2019
Left by Gibran L.
Google+ Review
- January 17, 2019
Left by Annie G.
Edmunds.com - Service Review
- January 17, 2019
Service was prompt and very professional. Zack is a great advisor who takes his job seriously and meets his commitments. All services were completed on time and my car was very clean.
Edmunds.com - Service Review
- January 17, 2019
Bought my car at rusnak, great experience and just had my first maintenance down there. It was as good as it could be!
Google+ Review
- January 16, 2019
Left by Courtney K.
Google+ Review
- January 16, 2019
Left by Albert S.
Tara took great care of me and my new X5. And the loaner car made the visit to the service department convenient. Tara kept me in loop on a daily basis and was very friendly and thorough. This is our first experience buying/owning a BMW and I'm blown away by the car and by the service of everyone...
DealerRater Review
- January 16, 2019
Tara took great care of me and my new X5. And the loaner car made the visit to the service department convenient. Tara kept me in loop on a daily basis and was very friendly and thorough. This is our first experience buying/owning a BMW and I'm blown away by the car and by the service of everyone...
Google+ Review
- January 15, 2019
I've bought a couple cars here after trying multiple other BMW dealerships in the area. If you want the best service and the best salespeople look no further.
Edmunds.com - Sales Review
- January 15, 2019
I was in the market for an i3 and figured Id try to get a deal on last years model. A friend recommended trying Rusnak. I inquired about BMWs current lease offers, and they were able to find a car that matched exactly what I was looking for. Huge shout out to Roger Carroll, their Internet Sales...
DealerRater Review
- January 14, 2019
Renee Norris is amazing! She consistently helps above and beyond to make car maintenance and repairs as painless as possible. My car had to stay at shop almost 3 days and Renee made sure I had a rental and is always so sweet and supportive.
Edmunds.com - Service Review
- January 13, 2019
My service engine soon light came on and my car was a little jerky. I was 130 miles away from home and wasnt familiar with the area. My GPS indicated that BMW Rusnak was 1.5 miles away. When I arrived, I was helped immediately. My service advisor, Robert Martin, drove my car and knew immediately...
Yelp Review
- January 12, 2019
After multiple visits I bought a 2018 X5 from this dealership. The car was a "service loaner" with 4000 miles on it. I was looking for a particular color combination and several ''must have'' options, all of which I found in this vehicle. As this was a service loaner and some additional negotiations...
Edmunds.com - Service Review
- January 11, 2019
everything done ok
Google+ Review
- January 11, 2019
Mike Powell was very professsional and helped me with the situation. He let me know that it was covered under the manufactierrs warranty but more importantly he really wanted to make sure the 550i would be performing as it should. He is the master of Under promise and over deliver. The turn...
Google+ Review
- January 11, 2019
Left by David S.
DealerRater Review
- January 11, 2019
Mike Powell was very professsional and helped me with the situation. He let me know that it was covered under the manufactierrs warranty but more importantly he really wanted to make sure the 550i would be performing as it should. He is the master of Under promise and over deliver. The turn...
DealerRater Review
- January 11, 2019
Darren was a pleasure to work with in buying our X4. No pressure, responsive, informative and just a pleasure to work with during from our first contact to the time we drove off in our new X4!
Edmunds.com - Sales Review
- January 10, 2019
This is the second X3 we are leasing from Rusnak BMW. It is also our second custom ordered X3. We previously had a 2016 MY and recently got a 2019 MY vehicle. Darren Evans helped us out once again and made it a very simple transaction. While there were a couple of logistical hangups on our side, we...
Edmunds.com - Service Review
- January 10, 2019
I had the misfortune of running over something that put a slash into one of my rear tires. Called BMW within 45 mins a flatbed arrived took my I3 to Rusnak, they had a new tire on the next day, and I was on my way. Rusnak are the best.
DealerRater Review
- January 10, 2019
Went in for an oil change and was quickly greeted by a friendly face. Service was great. In and out in just over an hour. Oh and they washed my car!!
Yelp Review
- January 10, 2019
Mona SVisiting rusk BMW was very pleasant and best experience for me .Mr Masoud Sheikhbahaei , was a real angel, helped me to find best car and best deal for me, after few months that I was looking for car.He send lots of time to finish a good deal fir me, I really enjoy my car and very pleased with...
Google+ Review
- January 10, 2019
Left by Evelyn M.
Mark is a good asset of your company very polite and courteous and the rest of the employee who helps us that day. More power
Google+ Review
- January 09, 2019
Left by Joel M.
Just bought a used 2015 528i still in warranty and though I live in Camarillo, I wanted to give Rusnak BMW a try. So glad I did! Very helpful customer service rep who listened to my concerns and in the end, truly exceeded my expectations. I had owned a 3 series previously with mixed results in...
Google+ Review
- January 09, 2019
Google+ Review
- January 09, 2019
Left by Daya C.
Google+ Review
- January 08, 2019
Left by Robert R.
Google+ Review
- January 07, 2019
Google+ Review
- January 06, 2019
Left by Jill F.
CarGurus Review
- January 05, 2019
Dealer responded promptly, but car was sold a day later.
Edmunds.com - Service Review
- January 05, 2019
My service advisor displayed the best possible professionalism, service, and care that I, as a customer, value most.
DealerRater Review
- January 05, 2019
Roger is the consummate professional with honor and ingegrity. He always takes care of his clients and is a joy to work with. We are customers of Rusnak for many years and will certainly come back for many years to come.
Google+ Review
- January 04, 2019
Google+ Review
- January 04, 2019
I have purchased 3 cars from Rusnak, and Art Simcox has been my Service Advisor for all of them. He thoroughly listens to all concerns, conveys all service matters in detail, and has been exceptionally accommodating when it comes to the timely completion of my service for now I have a new baby, and...
Google+ Review
- January 04, 2019
Left by David C.
Google+ Review
- January 04, 2019
Left by Victoria C.
Rusnak BMW Thousand Oaks works very hard to meet or exceed service expectations. Their sales department is excellent as well. I would recommend. As always Renee makes my service experience amazing!
DealerRater Review
- January 04, 2019
We love Victor! Hes always so helpful and a genuinely nice person. Hes very knowledgeable and always makes us happy 😊. We always ask for him when were are looking for a new BMW. All employees should be like Victor - always goes the extra mile with a great attitude and smile 😊. The employees in...
DealerRater Review
- January 04, 2019
My second car from this rusnak location. Excellent to work with, didnt waist any time. Roger was super efficient. Will be back for more :)
DealerRater Review
- January 04, 2019
My experience with the Sales and Service representatives were extremely rewarding. Will definitely recommend other friends and relatives to Rusnak BMW to purchase or lease a vehicle. Prices are great and the staff is great. Excellent customer service.
Google+ Review
- January 04, 2019
Left by Rafael G.
Google+ Review
- January 04, 2019
Left by Shawn W.
Google+ Review
- January 04, 2019
Left by Gracee A.
Zack is very helpful. Bob filled in for Zack who was off that day. He was fine.
CarGurus Review
- January 04, 2019
Sales advisor tried very hard to find a 530e but the pricing was out of reach.
Edmunds.com - Sales Review
- January 04, 2019
Both sales manager Amir Khansari and salesperson, Leila Veyseh were most helpful in smoothing out the bumps in the sales process. Made it an enjoyable experience!
Edmunds.com - Sales Review
- January 02, 2019
Due to a last minute change in gift, we went to Rusnak for a special deal and was greeted by a very friendly Max. He helped find the perfect car for our daughter. The maintenance fees not being in lease was a huge surprise but overall enjoyed experience.
Google+ Review
- January 02, 2019
Google+ Review
- December 31, 2018
DealerRater Review
- December 30, 2018
Always thorough and pleasant. Nice facilities with amenities and comfort. Car was washed and ready to go on time. Work performed on a timely basis.
Edmunds.com - Service Review
- December 30, 2018
Service was performed to expectations
Google+ Review
- December 29, 2018
Left by Halil H.
DealerRater Review
- December 29, 2018
Perfect example of customer service. Fast in and out. Detailed work summary. This is the kind of service one expects from BMW. Very happy customer here.
Google+ Review
- December 28, 2018
Left by Robert H.
Google+ Review
- December 28, 2018
Edmunds.com - Sales Review
- December 28, 2018
Very professional and helpful. Leila helped us with the sale and even stayed after closing hours to make sure it was finalized. Highly recommend!
Cars.com Review
- December 28, 2018
After glitch at check in was resolved, Tig took immediate and superior care of me. Suggest maybe a self check in option. I will continue to service my vehicle there with hopefully a new buy soon.
Cars.com Review
- December 28, 2018
We love our new BMW! This is the second time we leased from Rusnak BMW in TO, CA. Super fast process and our saleman was a total pro putting together the car we wanted that fit within our budget. The finance manager explained and presented options for extra coverages in an easy to understand manner...
Google+ Review
- December 27, 2018
Left by Jamal B.
Google+ Review
- December 27, 2018
Google+ Review
- December 27, 2018
Left by Tom T.
Google+ Review
- December 27, 2018
Google+ Review
- December 27, 2018
Second BMW from here, 6th bmw overall, Darren is great on communication and made this a super easy and painless custom order and lease turn in experience. Will continue to recommend Rusnak.
Cars.com Review
- December 27, 2018
Great service. It was done promptly and correctly. Thanks
Edmunds.com - Service Review
- December 26, 2018
Very helpful! Was looking for a new dealership after being disappointed with the one I had been using previously. Will definitely come back.
Cars.com Review
- December 26, 2018
Left by Michael S.
Great customer service ! Always a pleasure to visit Rusnak BMW.
Edmunds.com - Service Review
- December 25, 2018
I always take my 2015 BMW M4 back to its home at Rusnak for assured factory authorized care, regular service including oil and filter changes, and curteous customer treatment. They get me in and out on schedule with no delays, and bring my car to me washed and clean like new. I wouldn't go anywhere...
Google+ Review
- December 25, 2018
Great service
DealerRater Review
- December 25, 2018
Got my x3 serviced Christmas Eve. Renee worked with me on my schedule and found the best pricing for the service and parts. Highly recommend
Edmunds.com - Service Review
- December 25, 2018
Cars.com Review
- December 25, 2018
The service was performed promptly and I was advised of upcoming service needs.
Yelp Review
- December 23, 2018
I love my BMW. Absolutely delicious the best car ever! Nothing like riding in affordable luxury.
Google+ Review
- December 22, 2018
Left by Eric O.
Google+ Review
- December 22, 2018
Our original contact was with Roger who was not very helpful. Later we worked with Carol Umles who was wonderful. Once we purchased the vehicle, the tech genius, Jordan Kingston, was very knowledgeable and explained all of the gadgets that make the car work. Carol and Jordan made our car purchase a...
Cars.com Review
- December 22, 2018
Service Rep was extremely professional and detailed. Great overall experience and would definitely recommend Rusnak BMW to friends.
Cars.com Review
- December 22, 2018
Mickey Belt is a joy to work with, and should be considered a great asset to your dealership.
Google+ Review
- December 21, 2018
Left by Jeff C.
Google+ Review
- December 21, 2018
They always take great care of me and my car! I wish I bought my car off them. Next one for sure!
Edmunds.com - Service Review
- December 21, 2018
overall, the service was good. The only issue I have is I would appreciate more communication as to timing of services and when pickup will be available. I cannot always get a quick ride to the dealership and shuttles have not been readily available.
Google+ Review
- December 20, 2018
Left by Saghar B.
Google+ Review
- December 20, 2018
Google+ Review
- December 20, 2018
Great service and support. Would recommend this dealership to anyone. I enjoy my car buying experience.
Edmunds.com - Service Review
- December 17, 2018
I was very disappointed at the time I spent at the dealership compared to the last time I was in for service. While all employees that serviced my car were fantastic, the lack of communication between departments was horrible! I had planned on being there most of the day but 8-5? a bit too much!