Google Review
- November 17, 2019
Google Review
- November 16, 2019
Left by John P.
Very special attention to customer service. I am impressed and delighted.
Google Review
- November 16, 2019
Google Review
- November 16, 2019
Renee is always wonderful to work with and I would recommend her to everyone.
Google Review
- November 15, 2019
Hamid was great! No pressure at sales. He then took care of me and follow through with the issue i had with my certified pre-own. Sales, finance, and service department are all great! There is a BMW dealership near my home, but I drove 2 hours to Rusnak because of their reputation and i was not...
DealerRater Review
- November 15, 2019
The reason I go to this dealership is to work with Robert Rosas. He is always kind, efficient, and gets the very best deals. He is the best!
DealerRater Review
- November 15, 2019
I've owned 4 BMW's and have had all 4 serviced by you. Renee Norris is the best service advisor. I always feel totally taken care of when I come in for service. Great advisor...great service!
DealerRater Review
- November 15, 2019
GREAT DEALERSHIP AND CUSTOMER SERVICE ALWAYS AND SALES DEPARTMENT AND CAR INVENTORY AND MARK IS ALWAYS ON IT WHEN MY CAR IS UP FROM LEASE !!!
Google Review
- November 12, 2019
Left by Robert S.
Cars.com Review
- November 12, 2019
Left by Larry C.
Michael Powell is my Service Sales Advisor. He is the only one I've seen over the 3-4 years I've needed assistance for my 2006 X3 BMW. He's conscientious in helping me with my wants and needs for my vehicle, and providing me transportation to and from your dealership.
DealerRater Review
- November 12, 2019
Very easy transaction. Very happy with my new X5. Patrick and Amir took good care of me. It was worth the drive from Palos Verdes.
Cars.com Review
- November 12, 2019
Left by Inbar L.
Art was very helpful with setting everything up! I got the car back within the day and everything was fixed. I was very happy!
Edmunds.com - Service Review
- November 10, 2019
Art Simcox always handles my service needs with the highest degree of professionalism. He cares about the maintenance of my vehicle, and he cares about the car owner. Never met a better service manager.
DealerRater Review
- November 09, 2019
Its a great dealership. The service is excellent. Ive purchased a number of cars and Im very happy with the sales department and Im very pleased with the service department as well . They are attendant knowledgeable and extremely efficient in their work
Google Review
- November 09, 2019
Left by Lauren M.
Renee is a wonderful service advisor. She is extremely pleasant, informative and helpful. It makes servicing my car very easy. The work itself is always top notch.
Google Review
- November 09, 2019
Got great service from Art today. My car had multiple items done and overall was ready ahead of schedule. Can't beat that.
Google Review
- November 08, 2019
Left by Bahram M.
Nice sales (Mr. Martik Gharibian) and finance (Mrs. Veyseh) guys
Google Review
- November 08, 2019
Excellent service, Great quality work quickly. Mike is my service man. He is great to work with. Thank you. Allyson
Cars.com Review
- November 08, 2019
Purchased my vehicle from Rusnak even though its not the closest to my home. Ive had multiple bad experiences at the dealership in Calabasas therefore, I always make the extra drive to service my car at Rusnak as well. This week I booked my appointment in advance, showed up and was in and out...
Google Review
- November 07, 2019
I recently took my x5 for a software update and Art in the service department was exceptionally friendly and helpful. Thank you for a fantastic experience.
Google Review
- November 07, 2019
Left by Neshat M.
DealerRater Review
- November 07, 2019
Resonate did a great job on my car. It was ready when promised. Thank you Renee. I would definitely recommend Rusnak BMW. I always have a great experience.
Edmunds.com - Sales Review
- November 07, 2019
We came in looking to test drive a car. We did not like that car, but Kevin, our sales person found us a great car at a good price. Very positive experience overall.
Google Review
- November 05, 2019
DealerRater Review
- November 05, 2019
Well let me start by saying one word, CLAUDE! Enough said! This was my very first time purchasing from any RUSNAK dealership. I was in the market to upgrade my wife's 2017 3 Series. Our lease was coming up and I was interested in the 2020 530e, plug in hybrid. I began looking into different...
DealerRater Review
- November 05, 2019
Left by Alan N.
Just had another great service experience at Rusnak BMW. Unscheduled emergency and Renee Norris and her team came through again, with flying colors! Thanks much.😊
Yelp Review
- November 05, 2019
Well let me start by saying one word, CLAUDE! Enough said! This was my very first time purchasing from any RUSNAK dealership. I was in the market to upgrade my wife's 2017 3 Series. Our lease was coming up and I was interested in the 2020 530e, plug in hybrid. I began looking into different...
Edmunds.com - Sales Review
- November 04, 2019
An easy experience ordering and waiting for the car. Professional
Google Review
- November 03, 2019
Left by Mahsa N.
DealerRater Review
- November 02, 2019
Once again Darren Evans & Rusnak BMW have come through for me with a beautiful car. The level of service is world class, and the people are friendly! I will always work with Darren Evans!
Google Review
- November 01, 2019
Google Review
- November 01, 2019
Left by Ted O.
I used Rusnak for my service needs, and they were great! My service advisor was fun, truthful, helpful and worked hard to meet my needs. I recently moved away from the area, so will miss taking my BMWs to Rusnak for service. Id certainly buy a car from them if I still lived here.
Cars.com Review
- November 01, 2019
Left by Deana P.
I brought my car in for maintenance. Customer service person Josh, was helpful, fast, efficient, polite and pleasant. My car was ready for pick up in no time and I was in and out in a matter of minutes. I like the efficiency of this dealership and I would recommend this place to anyone looking for...
DealerRater Review
- November 01, 2019
Left by Paul R.
Good, prompt service.. easy to make an appointment and I was provided a nice loaner car. Work was done on time with easy pick up of my vehicle.
Google Review
- November 01, 2019
Left by Bachtung L.
Ask for Mike Powell and he will take care of you. The team at Rusnak was awesome.
Google Review
- October 31, 2019
Left by Paul T.
DealerRater Review
- October 31, 2019
Leilah was absolutely great. Calm, persistant, responsive and uniquely trustworthy. And the price flexibility Rusnak showed was also great. I ended up getting a new x7 which was delivered fast as well
Google Review
- October 30, 2019
Google Review
- October 29, 2019
Best BMW dealer around!!
Cars.com Review
- October 29, 2019
The experience of turning in my previous lease and trading in another vehicle for a new lease was smooth and painless. Pat made it simple. As with any transaction at a dealer its just the amount of time it takes that drains me. Its to no fault of their own, but I wish the process could be done a lot...
Cars.com Review
- October 29, 2019
Left by Jd W.
Chris Smith was great to deal with. He made the leasing experience as painless as possible. Adam in finance was also very good to work with.
Google Review
- October 29, 2019
Left by Daniel O.
DealerRater Review
- October 29, 2019
Came in for service. Was promptly attended to and directed to my service advisor. Bob Martin took good care of me and service was prompt. The visitor lounge was comfortable and coffee was good.
DealerRater Review
- October 29, 2019
I've been buying all my cars here for the last 15-20 years they are the best dealership They are very easy to work with Roger Carroll has gone out of his way to get me the right car at the right price He's wonderful to work with. I've gotten my last 3 cars from him. I wouldn't use any one...
Edmunds.com - Service Review
- October 26, 2019
My service advisor Mike went above and beyond to get my car fix on time. they found out the problem and had me back in the road in no time.
DealerRater Review
- October 25, 2019
Chris Smith was awesome in helping us. He is one of the main reasons we ended up buying a car here. I would give him 5 stars for service.
Yelp Review
- October 25, 2019
After visits to various BMW dealerships- Rusnak was the one who got my business. David Shiffman (Sales) Leo (Manager), and Adam (Finance) were great. Easy to work with and made a car buying experience very pleasant. I highly recommend this dealership!!!!
Yelp Review
- October 25, 2019
Recently I bought a BMW 2017 430i Gran coupe. I drove all the way from playa del Rey to Thousand Oaks because this place was recommended to me by a friend. Really great customer service, especially from Adam who helped me and made sure everything was taken care of on time.
Google Review
- October 24, 2019
Left by Meredith M.
Exceptional Service!
DealerRater Review
- October 24, 2019
easy to make appt.; prompt service; speedy for customer waiting; agent answers all questions in informative/professional manner; pleasant customer waiting area; great cookies and coffee.
DealerRater Review
- October 24, 2019
Renee at Rusnak always takes great care of me when I come in for servicing. Shes knowledgeable and gets me in and out as quickly as possible.
Yelp Review
- October 24, 2019
I had a great lease experience with Rusnak BMW on my recent X1 purchase. I was able to work with Martik who was great and we negotiated a deal that we were both happy with. Once we agreed on the price and details, he went above and beyond to make the finalization process as easy as possible. He even...
Google Review
- October 23, 2019
Left by Daniele C.
Mike Powell was extremely helpful and I have to say that this time was the best experience I have had since 2013. Next time I will make sure he is my guy for the service. Again, thank you for everything Mike. Daniele
Google Review
- October 23, 2019
Google Review
- October 23, 2019
Left by Fred U.
DealerRater Review
- October 23, 2019
I got a ride home by the BMW shuttle after dropping off my car in the morning. Two recall items were repaired and I also got an oil and filter service. After repairs were completed I was picked up by the BMW shuttle and taken back to the dealership.
Edmunds.com - Service Review
- October 23, 2019
Always an excellent experience. The service department works hard to make sure the customers leave happy.
Google Review
- October 22, 2019
Left by Andrea S.
DealerRater Review
- October 22, 2019
My experiences with BMW and Rusnak have always been fantastic. My experiences with BMW and Rusnak have always been fantastic.My experiences with BMW and Rusnak have always been fantastic.
Edmunds.com - Service Review
- October 21, 2019
Art has been my Service Adviser since I bought my i3. He and Rusnak have always given me the best and prompt service, and my experience has always been complete satisfaction.
Yelp Review
- October 20, 2019
I had to turn in my car and was dreading the lease end process. However, Fernando made it quick and simple and respected my time and had me in and out of there. Make sure you make an appointment to see him ahead of time so he knows to expect you. Thanks Fernando!
Google Review
- October 19, 2019
Left by David G.
Edmunds.com - Service Review
- October 19, 2019
Very friendly staff.
Google Review
- October 19, 2019
Google Review
- October 18, 2019
DealerRater Review
- October 17, 2019
5 star service, very friendly and made it easy.. I definitely would recommend you on buying from them. Thank you Martik your the best, referring my friends and family to you!
Google Review
- October 17, 2019
Left by John V.
Google Review
- October 16, 2019
George Bonnaz was amazing. Got us the best deal that no one could match. Great friendly service and full of knowledge. Thank you George.
Google Review
- October 16, 2019
I had to wait 1 1/2 hours for the shuttle to pick me up and take me back to the dealership. Why don't you use Uber or Lyft for your customers?
Yelp Review
- October 16, 2019
Both my parents have owned BMWs in the past, so yesterday I went to Rusnak to check out my options. My first stop was at Audi and although I love the look of their cars, the price was out of my budget and the woman I worked with was cold, rude, and because of her attitude, I felt more turned off to...
Edmunds.com - Sales Review
- October 16, 2019
I purchased a BMW Certified M4 Convertible. Overall experience was positive. The sales person (George) was very helpful and nice. The Finance Person was well organized, fast and very helpful; she even went out of her way to call BMW Corporate to help me get the BMW loyalty $500 rebate, which I...
Edmunds.com - Service Review
- October 16, 2019
Left by Diana C.
Thank you for completing the service needed as well as future service so I didn't need to come back in a month or so. I greatly appreciate it! And a huge Thank you to BOB!
Google Review
- October 15, 2019
Left by Christine A.
Google Review
- October 15, 2019
Excellent service
Cars.com Review
- October 13, 2019
I went in for a repair and my scheduled service. My experience with the dealership and service were excellent. My advisor, Art, went above and beyond with my needs. I've been raving about Rusnak BMW and they have been very good with me. Thank you!
Cars.com Review
- October 10, 2019
Very good service. The staff were very nice there. I had a problem where my appointment didnt go into the system but they still helped me out. Even the auto tech Sebastian was very polite. Will be coming back here even though it is far from where I live.
Google Review
- October 10, 2019
Google Review
- October 08, 2019
I couldn't be more pleased with the service at Rusnak BMW. Thank you Bob Martin. Amazing and excellent service.
Google Review
- October 08, 2019
Bob Martin and the service team have provided excellent service to our vehicles for the last decade or so. We continue to be impressed with the level of service and attention the team has provided.
Google Review
- October 07, 2019
Left by Kristen E.