Google Review
- October 21, 2019
Great service all around. Impressive site.
Google Review
- October 20, 2019
Google Review
- October 18, 2019
Yelp Review
- October 17, 2019
They are the worst! Do not go there. A few years ago, They said I needed new spark plugs at $1800+ and I later found out that the plugs were fine and did not need to be replaced for another 5 years... really! Recently, I had to go to the dealer to replace my recalled airbag and they replaced the...
Yelp Review
- October 17, 2019
Was approached by Walt, very friendly and respectful. I appreciated the way he took his time to understand what I was looking for and giving me time to decide on my options. He was straight forward but in a helping way, his personality and customer service was beyond expectations. I couldn't have...
Google Review
- October 14, 2019
Yelp Review
- October 14, 2019
I had an amazing experience , I been to many dealerships and this place was the most welcoming , my sales guy was very helpful great customer service I highly recommend , thank you so much Oscar
Yelp Review
- October 13, 2019
My experience was great and I am willing to recommend my friends and family to Long Beach Mercedes.Thanks Abana
Yelp Review
- October 11, 2019
Nick Ortiz was super helpful He was quick and offered my dog and myself waterHe was knowledgeable I appreciated Long Beach and nick
Google Review
- October 08, 2019
Good customer service
Response from the owner Replied: Sorry to read about your less than stellar experience... We still appreciate the honest feedback.
Google Review
- October 08, 2019
Great customer service!!!
Google Review
- October 08, 2019
Good customer service
Response from the owner Replied: Sorry to read about your less than stellar experience... We still appreciate the honest feedback.
Google Review
- October 08, 2019
Great customer service!!!
Google Review
- October 07, 2019
I couldn't say enough good things about this place they were so good to me even well before I bought the car from them I visited half a dozen different dealerships and I came back after they simply were better than best I was just treated as a customer but as a human being Issa from the long before...
Google Review
- October 03, 2019
Google Review
- October 02, 2019
Nice place! Nice car!
Google Review
- October 01, 2019
I know one thing for sure which is whenever I take my car to Mercedes for routine checkup or major repairs its going to get done right the first time. Yes its a bit more expensive but my car has always ran like new even though its a 2006 which is pretty old. I have confidence that whenever I get in...
Google Review
- October 01, 2019
Joel is great, he's not pushy at all and made the process a pleasant one.
Google Review
- October 01, 2019
I am very pleased with the expertise that Raymond Yambao displayed.Thank you!!
Google Review
- October 01, 2019
I know one thing for sure which is whenever I take my car to Mercedes for routine checkup or major repairs its going to get done right the first time. Yes its a bit more expensive but my car has always ran like new even though its a 2006 which is pretty old. I have confidence that whenever I get in...
Google Review
- October 01, 2019
Joel is great, he's not pushy at all and made the process a pleasant one.
Google Review
- October 01, 2019
Nick is helpful, professional. He provided me a very good care. Five stars for him
Yelp Review
- September 30, 2019
Amazing customer service, comfortable customer lounge, excellent sales staff and exceptional automobiles. I highly recommend this dealership. My sales associate Daniel Woo is the best!
Google Review
- September 29, 2019
I am very pleased with the expertise that Raymond Yambao displayed.Thank you!!
Yelp Review
- September 28, 2019
If you're looking for a great dealership with a top notch sales rep., Steve Sweis of Mercedes-Benz of Long Beach is your man. He treated us with extreme kindness, we was not pressured to purchase a car in anyway. He made himself available to aid in our journey, answered all of our questions and...
Google Review
- September 27, 2019
Yelp Review
- September 27, 2019
For Parts.... please DO NOT GO to this dealership for parts...or rather STEALERSHIP... they will gouge you. I think the people in the parts counter Oscar and Jose make up their own prices since they must be on commission.GO TO House of Imports MBenz instead 20-30% cheaper if you have to get the...
Google Review
- September 26, 2019
Yelp Review
- September 26, 2019
My car was taken in for its service checkup at Mercedes Benz of Long Beach and I have to say for the first time I had the most polite person in service ANTONIO CALDERON he explained everything I had a question on in detail and took his time. Every time I phoned he answered or returned my call in a...
Yelp Review
- September 26, 2019
Fantastic service from Anthony. I'm very picky when it comes to what I want and Anthony was very patient with my requests and refused to let me go without a deal. Both Anthony and David (the manager) got me the car I wanted at the price I wanted. I really appreciate their time and effort in making...
Google Review
- September 25, 2019
Google Review
- September 25, 2019
Yelp Review
- September 25, 2019
We went there last week for the first time met with Tommy and Mason. They were so amazing. Thank you for the great customer service !Highly recommend this place!
Google Review
- September 24, 2019
Amazing experience, friendly staff, comfortable customer lounge, prompt professional service and a great deal on a new c300!
Google Review
- September 24, 2019
I called to ask a question about a battery and the parts department respectfully said that the service department would know more about common issues about that. I said okay was transfered to service and all I heard when answering the phone was music blasting from there phone. And the lady asked...
Response from the owner Replied: Hello Brandon,First of all, thank you for your valuable feedback. I am very disappointed to learn about your experience, and will be looking into these phone conversations personally. We will not tolerate this type of behavior, and we will continue to improve our staff's customer service skills through ongoing monitoring and continuous training. We are committed to providing "The Best or Nothing" world class experience that our customers are accustomed to, and deserve.
Google Review
- September 24, 2019
Bad attention. Im a very unhappy costumer since I call to make an appointment for service and they says didnt can because they need in advance some special number. (VIN?) I think they could give me my appointment and check what ever they need from my Mercedes
Google Review
- September 24, 2019
I think my Daughter likes her car! Thank you John and Mercedes Benz Long Beach!
Google Review
- September 24, 2019
They seemed a little cranky when I dropped in with a check-engine light, but they resolved the fault in good time. I sped off in style.
Google Review
- September 23, 2019
Google Review
- September 23, 2019
Bad attention. Im a very unhappy costumer since I call to make an appointment for service and they says didnt can because they need in advance some special number. (VIN?) I think they could give me my appointment and check what ever they need from my Mercedes
Yelp Review
- September 23, 2019
These guys get it! Less than one hour between arrival and departure in new Mercedes. Amazing, efficient, no BS, great deal! Great people to deal with.
Google Review
- September 23, 2019
I think my Daughter likes her car! Thank you John and Mercedes Benz Long Beach!
Google Review
- September 22, 2019
Google Review
- September 20, 2019
Selene is the best!
Google Review
- September 20, 2019
Every time we take our clients Sprinter vans for service or diagnosis, Kevin in service is always very truthful and courteous about repairs needed to be done and we very much appreciate his prompt service.
Google Review
- September 19, 2019
I called to ask a question about a battery and the parts department respectfully said that the service department would know more about common issues about that. I said okay was transfered to service and all I heard when answering the phone was music blasting from there phone. And the lady asked...
Response from the owner Replied: Hello Brandon,First of all, thank you for your valuable feedback. I am very disappointed to learn about your experience, and will be looking into these phone conversations personally. We will not tolerate this type of behavior, and we will continue to improve our staff's customer service skills through ongoing monitoring and continuous training. We are committed to providing "The Best or Nothing" world class experience that our customers are accustomed to, and deserve.
Google Review
- September 18, 2019
Amazing experience, friendly staff, comfortable customer lounge, prompt professional service and a great deal on a new c300!
Google Review
- September 17, 2019
Always a pleasant experience
Google Review
- September 17, 2019
I just love the folks at LBMB; the service is so friendly and professional. The sales crew is so helpful, even 8 months later.
Google Review
- September 17, 2019
They were very professional, and I was in and out. There customer service was great. Thanks Mercedes-Benz of Long Beach.
Google Review
- September 17, 2019
Unfriendly salesman said no test drive on the weekend!?? Bad experience!!
Google Review
- September 17, 2019
I just love the folks at LBMB; the service is so friendly and professional. The sales crew is so helpful, even 8 months later.
Google Review
- September 17, 2019
They were very professional, and I was in and out. There customer service was great. Thanks Mercedes-Benz of Long Beach.
Google Review
- September 16, 2019
Google Review
- September 14, 2019
Google Review
- September 14, 2019
Google Review
- September 14, 2019
Google Review
- September 14, 2019
Google Review
- September 14, 2019
Always a pleasant experience
Google Review
- September 14, 2019
Unfriendly salesman said no test drive on the weekend!?? Bad experience!!
Google Review
- September 10, 2019
This is a place where I feed them free BBQ are my friends we all going to be there well
Google Review
- September 10, 2019
This is a place where I feed them free BBQ are my friends we all going to be there well
Google Review
- September 08, 2019
Excellent service completed right on time.
Google Review
- September 08, 2019
Great service, quick and easy
Response from the owner Replied: Thank you Monica! What can we do to make it a 5 star review?
Google Review
- September 08, 2019
So happy with Selene Torres our service advisor. She exceeded our expectations, we really appreciate her and will continue to own MB vehicles just to have the pleasure to deal with her! I wish I could give her 10 stars!! Very well deserved! Thank you so much for going above and beyond to help us!
Google Review
- September 08, 2019
A mistake may have been made on previous service work (install new transmission mounts). The hoses for the windshield washer were clogged or blocked. New appointment was made to fix and the service experience was excellent.
Google Review
- September 08, 2019
Excellent service, and my car was ready when promised! Everyone at Mercedes of Long Beach provides quality customer care! Thank you,Martha Herrera
Google Review
- September 08, 2019
Dez was easy to deal with and he deserved to sell me one. He's easy going, accountable, through and will be my go to seller for the next one.
Google Review
- September 08, 2019
If you have money the best if you buy parts nop order will call
Google Review
- September 08, 2019
Awesome service for 2nd time. John Blackledge took care of my family once again
Google Review
- September 08, 2019
Joel Turett is the guy to talk to. He is fair, honest, and works toward getting clients a fair deal on their next Mercedes.
Google Review
- September 08, 2019
This was my first experience with the Service Department at MB of Long Beach. I was referred to service advisor Christian Magana by another MB owner and Christian did not disappoint. Very professional, knowledgeable, and courteous. 5-stars. Thank you, Christian!
Google Review
- September 08, 2019
Mr. Jesse Lopez is always outstanding service!!!
Google Review
- September 08, 2019
Amazing staff very friendly
Google Review
- September 07, 2019
Excellent service completed right on time.
Google Review
- September 07, 2019
I couldn't say enough good things about this place they were so good to me even well before I bought the car from them I visited half a dozen different dealerships and I came back after they simply were better than best I was just treated as a customer but as a human being Issa from the long before...
Google Review
- September 05, 2019
Google Review
- September 05, 2019
I couldn't say enough good things about this place they were so good to me even well before I bought the car from them I visited half a dozen different dealerships and I came back after they simply were better than best I was just treated as a customer but as a human being Issa from the long before...
Google Review
- September 05, 2019
Yelp Review
- September 05, 2019
I couldn't say enough good things about this place they were so good to me even well before I bought the car from them I visited half a dozen different dealerships and I came back after they simply were better than best I was just treated as a customer but as a human being Issa from the long before...
Yelp Review
- September 05, 2019
I can not comprehend this Dealership. If the Germans ever experienced anything like I do, and repeatedly, with this service department, I bet Stuttgart would have a fit. So the inventor of the automobile has lowered itself to the caliber of a bad McDonalds. Let me mention that myself and family have...
Google Review
- September 04, 2019
Google Review
- September 01, 2019
Google Review
- August 30, 2019
Google Review
- August 30, 2019
Joel Turett is the guy to talk to. He is fair, honest, and works toward getting clients a fair deal on their next Mercedes.
Google Review
- August 28, 2019
Good customer service
Response from the owner Replied: Sorry to read about your less than stellar experience... We still appreciate the honest feedback.
Google Review
- August 27, 2019
Amazing staff very friendly
Google Review
- August 26, 2019
Great service, quick and easy
Response from the owner Replied: Thank you Monica! What can we do to make it a 5 star review?
Google Review
- August 21, 2019
Dez was easy to deal with and he deserved to sell me one. He's easy going, accountable, through and will be my go to seller for the next one.
Google Review
- August 21, 2019
Excellent service, and my car was ready when promised! Everyone at Mercedes of Long Beach provides quality customer care! Thank you,Martha Herrera
Google Review
- August 20, 2019
If you have money the best if you buy parts nop order will call
Google Review
- August 20, 2019
Google Review
- August 19, 2019
A mistake may have been made on previous service work (install new transmission mounts). The hoses for the windshield washer were clogged or blocked. New appointment was made to fix and the service experience was excellent.
Google Review
- August 18, 2019
Google Review
- August 17, 2019
Mr. Jesse Lopez is always outstanding service!!!
Google Review
- August 15, 2019
Awesome service for 2nd time. John Blackledge took care of my family once again
Yelp Review
- August 14, 2019
I love this place. Whenever you are ready for a new car ask for Issa. He is a professional that understands the business. He listens, educates and is patient. Never once did I feel that I was being pressured to purchase because he got me exactly what I asked for second car in a row. Thank you for...
Google Review
- August 13, 2019
Yelp Review
- August 13, 2019
I feel like I have to update my review, based on the horrific experience we had with Mercedes of Long Beach. The initial meeting was fine. Ali was friendly and knowledgeable. However, two days later when I went to get into the car to go to work at 6 am, it wouldn't start and required a new battery....
Google Review
- August 12, 2019
So happy with Selene Torres our service advisor. She exceeded our expectations, we really appreciate her and will continue to own MB vehicles just to have the pleasure to deal with her! I wish I could give her 10 stars!! Very well deserved! Thank you so much for going above and beyond to help us!
Google Review
- August 12, 2019
Google Review
- August 08, 2019
Google Review
- August 08, 2019
Good customer service.
Google Review
- August 08, 2019
5 star service
Google Review
- August 08, 2019
Great service!
Google Review
- August 08, 2019
Im extremely happy with the service that was provided by Nick Ortiz, not only did he help with fixing the issue with my seat, he was able to provide me a loaner vehicle to get around. He did all this in a timely professional manner, I did not have to wait at all. He followed up with me daily to give...
Google Review
- August 08, 2019
Excellent service completely transparent! Worked with John interned manager and will highly recommend business to him. He is very customer service oriented with a great ear in what you need. Thank you MB of Long Beach!
Google Review
- August 08, 2019
John Blackledge is top-notch! He is thorough, kind and works very hard to get each individual what they are looking for. I recommend John as he stands alone in professionalism at this dealership!!!!
Google Review
- August 08, 2019
Nick was fabulous! Everything from arrival to loaner car return was great. I am so pleased with my experience!
Google Review
- August 08, 2019
I dealt with Joel Turett, Internet Sales Manager, regarding an out-of-state purchase on a C43 AMG. Joel right off the back beat two dealerships quotes and didn't even know it. He didn't want to play games and was transparent and professional. Because of this I decided to not buy a car in my own...
Google Review
- August 08, 2019
Great customer service from MB Service department!! Nicholas Ortiz amazing service advisor and highly professional!!
Google Review
- August 08, 2019
Good so far just asking questions
Google Review
- August 08, 2019
Very nice people's
Yelp Review
- August 08, 2019
I purchased a Mercedes Benz from Mercedes Benz Long Beach. Issa the salesman was extremely efficient. He helped us find just the right model quickly assessed our interest and completed the sale in the blink of an eye. Never has the process been so easy. While we were arranging the payment, he even...
Google Review
- August 08, 2019
Very nice people's
Google Review
- August 07, 2019
I worked with Toshi. He was great to work with!! I contacted him from out of state and he was very helpful and available when I needed him. Even though we never meet in person I can tell he is professional and make sure clients receive top service. The dealership as a whole was great to work with...
Yelp Review
- August 07, 2019
I worked with Toshi and it was a pleasure. I contacted him from out of state and he still provided me with top notch service and got back to me very quickly with any questions or request. The rest of the people I encounter while shopping there were great to.
Google Review
- August 04, 2019
Great service!
Yelp Review
- August 03, 2019
Nael Issa is a great person to purchase a car from. He's kind, considerate and most importantly honest. I recommend him to purchase a car from. We made this purchase from Nael for our daughter. Thanks.
Google Review
- August 02, 2019
Excellent service completely transparent! Worked with John interned manager and will highly recommend business to him. He is very customer service oriented with a great ear in what you need. Thank you MB of Long Beach!
Google Review
- August 01, 2019
Im extremely happy with the service that was provided by Nick Ortiz, not only did he help with fixing the issue with my seat, he was able to provide me a loaner vehicle to get around. He did all this in a timely professional manner, I did not have to wait at all. He followed up with me daily to give...
Google Review
- July 31, 2019
Google Review
- July 29, 2019
Great customer service from MB Service department!! Nicholas Ortiz amazing service advisor and highly professional!!
Google Review
- July 29, 2019
Google Review
- July 28, 2019
Google Review
- July 27, 2019
Google Review
- July 26, 2019
Google Review
- July 25, 2019
Google Review
- July 24, 2019
Google Review
- July 24, 2019
Google Review
- July 24, 2019
Google Review
- July 23, 2019
Google Review
- July 22, 2019
I dealt with Joel Turett, Internet Sales Manager, regarding an out-of-state purchase on a C43 AMG. Joel right off the back beat two dealerships quotes and didn't even know it. He didn't want to play games and was transparent and professional. Because of this I decided to not buy a car in my own...
Yelp Review
- July 22, 2019
I dealt with Joel Turett, Internet Sales Manager, regarding an out-of-state purchase on a C43 AMG. Joel right off the back beat two dealerships quotes and didn't even know it. He didn't want to play games and was transparent and professional. Because of this I decided to not buy a car in my own...
Google Review
- July 22, 2019
Google Review
- July 21, 2019
Google Review
- July 20, 2019
Google Review
- July 20, 2019
Good customer service.
Yelp Review
- July 20, 2019
THANK YOU Nael Issa and Long Beach Mercedes for a wonderful experience in choosing my next car! We are huge fans of Mercedes in general, but Issa has made our experience even so much better. He gives a very professional yet warm approach in his customer service. I felt he truly gave us the best deal...
Google Review
- July 19, 2019
Good so far just asking questions
Google Review
- July 19, 2019
Nick was fabulous! Everything from arrival to loaner car return was great. I am so pleased with my experience!
Google Review
- July 18, 2019
Google Review
- July 17, 2019
Google Review
- July 15, 2019
John Blackledge is top-notch! He is thorough, kind and works very hard to get each individual what they are looking for. I recommend John as he stands alone in professionalism at this dealership!!!!
Google Review
- July 15, 2019
Google Review
- July 14, 2019
5 star service
Google Review
- July 13, 2019
Google Review
- July 12, 2019
Yelp Review
- July 12, 2019
Oscar Valencia, Mercedes benz long beach, was excellentin explaining the apple play feature to me. I had beento the dealership many times, but to no avail. Oscarthankfully came to my assistance and explained the feature. Cannot thank him enough for his patience andknowledge. Eileene Atwood
Google Review
- July 12, 2019
Google Review
- July 11, 2019
Yelp Review
- July 11, 2019
I've been been having problems with my 2018 C300 since December of 2018. It's been making a strange whistling sound almost everyday, even while the engine is completely off and not to mention, the car stalls while I take my foot off the brake to accelerate from a red light. I have video footage of...
Google Review
- July 10, 2019
Yelp Review
- July 09, 2019
My grandmother and I had an excellent experience at Mercedes-Benz of Long Beach with the help of Toshi Sato! He was very attentive to us when first arrived and accommodated us with our questions about the 2019 GLA 250. He provided greatly for us with the help of his wife who was very kind and...
Google Review
- July 08, 2019
great experience nice people
Google Review
- July 08, 2019
They take care of you at Long Beach Mercedes Benz
Google Review
- July 08, 2019
A wonderful experience overall. Joel offered a great deal from the start which saved a lot of negotiating time. Erin completed all of the paperwork very quickly. Both Joel and Erin are very pleasant to work with. I would be very happy to recommend this dealership to my friends.
Google Review
- July 08, 2019
I had a great experience leasing my vehicle at Mercedes-Benz Long Beach. I was in communication with John Blackledge all day before going in person and he was prompt with responding to all my questions before my visit. This made the process very easy when I got to the dealership . I had also...
Google Review
- July 08, 2019
I have purchased multiple cars from these guys. Professional and treat you like family. As always, Toshi and Lisa, took excellent care and went above and beyond. Thanks guys.
Google Review
- July 08, 2019
people at MB Long Beach were very kind and doing best jobs. especially, Toshi , the salesman. he was very helpful and and doing things quickly. so we did not wait long to finish our transaction
Google Review
- July 08, 2019
Great experience with all staff, especially Abel who works in internet sales. He was very upfront, no haggling, and worked with me to get the deal I felt most comfortable with.
Google Review
- July 08, 2019
Christian was my service specialist helping me out for the third time, and he's not only super helpful and efficient, but he's also a really great guy to talk to and a pleasure to encounter every time! 5 stars!!
Google Review
- July 08, 2019
It is obvious that employees are focused on customer satisfaction. Service agent provided a detailed explanation of work to be performed and an accurate estimate of how long it would take.
Google Review
- July 08, 2019
I was late for my scheduled appointment but no one said a word. Curtesy was given through out my time and a sweet cabriolet was a plus loaner... although my GLC is still my ride. Thank you Christian for the personal experience.
Google Review
- July 08, 2019
Recently baught a used car. After a day of driving I noticed the heated and cooled seats of my vehicle wasnt working. I contacted them and said they didnt check if they were working prior to selling the vehicle. And since my vehicle is not MB they said they dont have d tool to check. Really? A big...
Yelp Review
- July 07, 2019
Doug has provided me with a friendly and quality service. Thank you! Will go back surely
Google Review
- July 04, 2019
I was late for my scheduled appointment but no one said a word. Curtesy was given through out my time and a sweet cabriolet was a plus loaner... although my GLC is still my ride. Thank you Christian for the personal experience.
Google Review
- July 03, 2019
Google Review
- July 03, 2019
Yelp Review
- July 02, 2019
this review is for their service center. I pay the way overpriced service fees at the dealer because i feel like they are more trustworthy and have more knowledge on Mercedes because this is their car! wow, am I wrong. i had to have two tires replaced. i don't know nada about cars so i expected them...
Google Review
- July 01, 2019
Christian was my service specialist helping me out for the third time, and he's not only super helpful and efficient, but he's also a really great guy to talk to and a pleasure to encounter every time! 5 stars!!
Google Review
- June 30, 2019
Yelp Review
- June 30, 2019
I took my car in for service and a detail. Nick kept me informed of the progress every step of the way. Thank you for all your help.
Google Review
- June 29, 2019
I was late for my scheduled appointment but no one said a word. Curtesy was given through out my time and a sweet cabriolet was a plus loaner... although my GLC is still my ride. Thank you Christian for the personal experience.
Google Review
- June 29, 2019
Google Review
- June 29, 2019
It is obvious that employees are focused on customer satisfaction. Service agent provided a detailed explanation of work to be performed and an accurate estimate of how long it would take.
Google Review
- June 29, 2019
Google Review
- June 28, 2019
Google Review
- June 28, 2019
Google Review
- June 28, 2019
A wonderful experience overall. Joel offered a great deal from the start which saved a lot of negotiating time. Erin completed all of the paperwork very quickly. Both Joel and Erin are very pleasant to work with. I would be very happy to recommend this dealership to my friends.
Google Review
- June 27, 2019
Yelp Review
- June 27, 2019
Issa and his assistant are the best! He is very personable, very down to earth, non judgmental nor is he pushy! We went to the Acura dealer and they were so rude nor did they follow up with us! Not Issa! He was very patient and helped us get the car best for us! Thanks to him my husband and I had a...
Google Review
- June 26, 2019
Google Review
- June 25, 2019
Yelp Review
- June 23, 2019
Just leased a new 2019 C300 Convertible. Got an incredible deal. Jayson, Oscar, and April (Finance) were all absolute amazing. Hands down the best car purchasing/leasing experience I've ever had. Highly recommanded!!! Ask for Jayson and Oscar!! I am crazy thrilled with my new car and deal!!
Google Review
- June 23, 2019
people at MB Long Beach were very kind and doing best jobs. especially, Toshi , the salesman. he was very helpful and and doing things quickly. so we did not wait long to finish our transaction
Google Review
- June 22, 2019
Google Review
- June 22, 2019
Yelp Review
- June 22, 2019
I bought this used car last year and Juan Carlos the car sale man his very nice and help us a lot for if anyone wants to buy MB go to Long beach MB they will help you and look for Juan Carlos the sale person. and MB long beach are highly recommend it. if anyone to buy the new car.
Yelp Review
- June 21, 2019
I just recently bought my 2019 C300 from this location and I couldn't be any happier with my purchase. It's my first Mercedes and my first big purchase. I am glad that I was able to work with Rodney Payne who was patient, informational and a fantastic salesman! The process was smooth and I felt...
Yelp Review
- June 20, 2019
No type of customer service. They kind of just throw the ball at each other to see who can help you out. I had a good experience when I bought my car but I was very disappointed when I had an issue with my car.
David G. Replied: Dear Ceci,Thank you for taking the time to write reviews for us! We are very happy with the 5 Star review you wrote a few months ago, but of course we are more concerned with your recent experience. Even though we strive to exceed our customer's expectations, sometimes we fall short. We would love a chance to make it up to you and possibly redeem ourselves! Please expect one of our team members to reach out to you today!
Google Review
- June 19, 2019
Google Review
- June 19, 2019
Great experience with all staff, especially Abel who works in internet sales. He was very upfront, no haggling, and worked with me to get the deal I felt most comfortable with.
Yelp Review
- June 19, 2019
I'm still bragging about the my experience from Mercedes Benz of Long Beach. I've never been to a dealership with such professionals. The whole process was half the time at any other dealership I've done business with!!! Joel made the process stress free. I was just happy and excited during the...
Yelp Review
- June 19, 2019
Had a fantastic experience, traded in my Mercedes Benz coupe for a hybrid SUV. Arrived less than an hour before closing, and even though they were busy I was able to test drive a car right away then work through the details of a deal, and leave with the car late that night. The team stayed late to...
Yelp Review
- June 17, 2019
Nothing but praise for Mercedes Benz of Long Beach. With the helpfulness andoverall exceptional customer service from Danny C in sales and Anthony N inservice, our 2015 Sprinter is being repaired and almost ready for pick up. If you relyon reviews like I do and appreciate good honest service and...
Google Review
- June 15, 2019
They take care of you at Long Beach Mercedes Benz
Yelp Review
- June 13, 2019
The service was performed very timely while I waited in the waiting room. Complimentary coffee, hot chocolate and fresh danishes were available while you wait. Christian, the assigned advisor was great. Very polite and was responsive to my concerns.
Yelp Review
- June 13, 2019
I had a wonderful car dealer experience at Mercedes of Long Beach. Nail Issa went above and beyond to get me a great deal on my brand new car. He is extremely knowledgeable and experienced. The service was awesome! Definitely would recommend buying a car from him, he made me feel at home.
Google Review
- June 13, 2019
I had a great experience leasing my vehicle at Mercedes-Benz Long Beach. I was in communication with John Blackledge all day before going in person and he was prompt with responding to all my questions before my visit. This made the process very easy when I got to the dealership . I had also...
Google Review
- June 12, 2019
Google Review
- June 12, 2019
I have purchased multiple cars from these guys. Professional and treat you like family. As always, Toshi and Lisa, took excellent care and went above and beyond. Thanks guys.
Yelp Review
- June 12, 2019
I switched over to this dealership after 4 loyal years at Mercedes Benz of South Bay. (Due to moving) I had an issue with my car making noises and feeling a scraping sound! Well my service advisor Christian took good care of me and made sure that my problem was fixed as well as fixed some more...
Google Review
- June 12, 2019
Google Review
- June 11, 2019
Google Review
- June 11, 2019
Google Review
- June 10, 2019
great experience nice people
Google Review
- June 09, 2019
Recently baught a used car. After a day of driving I noticed the heated and cooled seats of my vehicle wasnt working. I contacted them and said they didnt check if they were working prior to selling the vehicle. And since my vehicle is not MB they said they dont have d tool to check. Really? A big...
Cars.com Review
- June 09, 2019
Recently baught a used car. After a day of driving I noticed the heated and cooled seats of my vehicle wasnt working. I contacted them and said they didnt check if they were working prior to selling the vehicle. And since my vehicle is not MB they said they dont have d tool to check. Really? A big...
Yelp Review
- June 09, 2019
Daniel Woo and Ahmad Malal provides first class service as we shopped for a new Mercedes. We came all the way down from Bakersfield to get see their large selection of cars and to get competitive pricing. We ending picking out a car we love!
Google Review
- June 08, 2019
Great customer service and very fast.
Google Review
- June 08, 2019
They are professional and a well run dealership
Google Review
- June 08, 2019
Looks cool from the outside
Google Review
- June 08, 2019
It's always a great experience when I deal with MB Long Beach. I was able to lease my new car smoothly and fast! Kristine is awesome! She made sure that all my questions, inquiries and request are taken care of. I will surely recommend MB of Long Beach and Kristine to my friends and colleagues.
Google Review
- June 08, 2019
I have had good experiences here in the past. But when I took my car in today for a service B I was kept waiting 30 minutes past my appointment time and then I was told they no longer match other dealerships specials. I explained to them that they were $120 over a local dealership for the service B...
Google Review
- June 08, 2019
Bad customer service. When you pull in to bring your car for service, no one speaks or acknowledges you. Not welcoming at all. This is the third time this has occurred to me. A male client pulled in 10 minutes after me, immediately after he opened his door he was greeted. I never purchase any of my...
Google Review
- June 08, 2019
My agent is Christian is very accommodating and he is very efficient. Am glad he is my agent. Service of my car is excellent and I will continue to use Long Beach Mercedes Benz for my service. Thank you.
Google Review
- June 08, 2019
Christian is awesome!!! He definitely deserves a raise!!! Thanks again for always taking excellent care of us when we come in.
Google Review
- June 08, 2019
This is my 7th vehicle Ive purchased from Issa the best salesman at Mercedes Benz of Long Beach. I Will be do business with him and this amazing dealer.
Google Review
- June 08, 2019
Giving this a 1 star simply cause the parts department was amazing. Not for them there would be no stars. Brought my vehicle in for service and come to find out the Service Advisor of our case left at for half the day. Spent 4 hrs on the phone trying to get ahold of someone so we could get our...
Google Review
- June 08, 2019
Colby Shaffer, our Service Advisor is the reason why we had our car serviced in this place. We used to go to Buena Park where he used to work because of him. He is very accomodating and very caring to all his customer. He treats us as if we were his family. Your company is very lucky to have him!...
Google Review
- June 08, 2019
Outside the dealership a Mercedes car was parked with two men with signs boycotting the place so I wasn't sure if I wanted to go in. Nevertheless I did go in to get some paint for a friend. The price for a really small bottle of touch up paint was almost $30.00. My Honda dealer had mine for $12.98....
Google Review
- June 08, 2019
On Friday night my 2011 E350 displayed an auxiliary battery malfunctioned message which resulted in me going online to schedule an appointment for Saturday. At 9:30 AM, Christian Magana approached me to gather information about my car. He diagnosed the problem and advised me how long it would take...
Response from the owner Replied: Thank you for the Excellent 5 STAR rating Michael!
Google Review
- June 08, 2019
I'll buy all my benz's from this dealership. Simple and seamless.
Google Review
- June 08, 2019
First time I use their service. It was fast, efficient, and friendly service.
Google Review
- June 08, 2019
Joel was great. Amazing service
Google Review
- June 08, 2019
Service Dept took good care of me
Google Review
- June 08, 2019
Bad customer service. When you pull in to bring your car for service, no one speaks or acknowledges you. Not welcoming at all. This is the third time this has occurred to me. A male client pulled in 10 minutes after me, immediately after he opened his door he was greeted. I never purchase any of my...
Yelp Review
- June 08, 2019
This review is an absolute must.... Toshi is the best!!!! He and Lisa (his wife) are a great team together as they were so helpful with our recent car purchase. They made the transaction so smooth, painless, and honest. And because of that they are stuck with us...Erin in the finance department was...
Google Review
- June 07, 2019
Google Review
- June 07, 2019
Giving this a 1 star simply cause the parts department was amazing. Not for them there would be no stars. Brought my vehicle in for service and come to find out the Service Advisor of our case left at for half the day. Spent 4 hrs on the phone trying to get ahold of someone so we could get our...
Yelp Review
- June 06, 2019
I've been been having problems with my 2018 C300 since December of 2018. It's been making a strange whistling sound almost everyday even while the engine is completely off! I have video footage of this and try to document it every time that it happens as proof of this issue. So far my car has been...
Google Review
- June 03, 2019
Outside the dealership a Mercedes car was parked with two men with signs boycotting the place so I wasn't sure if I wanted to go in. Nevertheless I did go in to get some paint for a friend. The price for a really small bottle of touch up paint was almost $30.00. My Honda dealer had mine for $12.98....
Google Review
- June 01, 2019
Looks cool from the outside
Google Review
- May 31, 2019
Great place. Came here for service parts. Every bit from the phone call to walking in and getting our stuff was spot on. Very friendly and quick. When we arrived to pick up our parts the guy working the desk was very kind and very knowledge about our vehicle. Definitely reccomend and will return.
Google Review
- May 30, 2019
Google Review
- May 30, 2019
Google Review
- May 30, 2019
Yelp Review
- May 30, 2019
I have been a loyal customer of Mercedes of Long Beach since 2007. Their dedication to my service needs, and vehicle purchases, exceed my expectations.
Google Review
- May 29, 2019
Joel was great. Amazing service
Yelp Review
- May 29, 2019
I wanted to publicly thank Mercedes-Benz of Long Beach for providing me exceptional service! I was assisted by Ali Mosavi and David Gonzalez who helped me build the exact vehicle I was looking for and within my price point! I love my new GLC350e with all of the bells and whistles that I was hoping...
Google Review
- May 28, 2019
My agent is Christian is very accommodating and he is very efficient. Am glad he is my agent. Service of my car is excellent and I will continue to use Long Beach Mercedes Benz for my service. Thank you.
Google Review
- May 28, 2019
Yelp Review
- May 28, 2019
First and foremost, Want to give a Big Thanks to Issa Nael! Amazing Human being, excellent customer service from start to finish, Issa went above and beyond on a sales purchase for my Son Khris, he purchased his first 2019 Mercedes A Class 220. It was his dream car and hearts desire. Issa spent...
Google Review
- May 25, 2019
Google Review
- May 25, 2019
Yelp Review
- May 25, 2019
I just had to let you know about the incredible customer service I received from Mercedes Benz of Long Beach Sales Executive Nael Issa.I am a single female determined to buy a car on my own, despite warnings from everyone never to do so! I finally connected to Nael. As this was my first car lease,...
Yelp Review
- May 25, 2019
I don't normally write reviews, but I received the best customer service at Mercedes-Benz of Long Beach, CA. Initially, I was just inquiring about the new GLC SUV and I was lucky enough to get transferred to Nael Issa. I've been with BMW for decades and didn't think I would actually switch over to...
Google Review
- May 23, 2019
Google Review
- May 23, 2019
Google Review
- May 23, 2019
This is my 7th vehicle Ive purchased from Issa the best salesman at Mercedes Benz of Long Beach. I Will be do business with him and this amazing dealer.
Google Review
- May 23, 2019
First time I use their service. It was fast, efficient, and friendly service.
Google Review
- May 23, 2019
Service Dept took good care of me
Google Review
- May 23, 2019
Google Review
- May 22, 2019
Google Review
- May 21, 2019
Christian is awesome!!! He definitely deserves a raise!!! Thanks again for always taking excellent care of us when we come in.
Google Review
- May 20, 2019
Yelp Review
- May 20, 2019
I have been there customer since 3 years, great work and compassion, highly recommend my sales person ALI and sales manager DAVID
Google Review
- May 19, 2019
Colby Shaffer, our Service Advisor is the reason why we had our car serviced in this place. We used to go to Buena Park where he used to work because of him. He is very accomodating and very caring to all his customer. He treats us as if we were his family. Your company is very lucky to have him!...
Yelp Review
- May 19, 2019
Provide quick and excellent service. Truly MB lives up to its motto "The best or nothing "
Yelp Review
- May 18, 2019
After looking for a new vehicle, Mercedes-Benz of Long Beach met the needs that our family was looking for. Thank you to Tommy Le General Sales Manager and Oscar Valencia for assisting us with an important purchase.
Google Review
- May 17, 2019
Google Review
- May 17, 2019
It's always a great experience when I deal with MB Long Beach. I was able to lease my new car smoothly and fast! Kristine is awesome! She made sure that all my questions, inquiries and request are taken care of. I will surely recommend MB of Long Beach and Kristine to my friends and colleagues.
Google Review
- May 17, 2019
Google Review
- May 16, 2019
They are professional and a well run dealership
Google Review
- May 16, 2019
I'll buy all my benz's from this dealership. Simple and seamless.
Google Review
- May 14, 2019
Google Review
- May 12, 2019
On Friday night my 2011 E350 displayed an auxiliary battery malfunctioned message which resulted in me going online to schedule an appointment for Saturday. At 9:30 AM, Christian Magana approached me to gather information about my car. He diagnosed the problem and advised me how long it would take...
Response from the owner Replied: Thank you for the Excellent 5 STAR rating Michael!
Google Review
- May 11, 2019
Great customer service and very fast.
Google Review
- May 10, 2019
Google Review
- May 10, 2019
Google Review
- May 10, 2019
Google Review
- May 10, 2019
Yelp Review
- May 10, 2019
Thank you dylan stewart 5* for dylan to helped me to buy a mercedes for my mom ! She really love it , dylan try hard to help me get the glc for mom ! I will come back for another car! Update ! I bring the car home and guest what, low tire pressor! And there was a window switch broken,i bring the car...
Google Review
- May 09, 2019
Google Review
- May 09, 2019
I have had good experiences here in the past. But when I took my car in today for a service B I was kept waiting 30 minutes past my appointment time and then I was told they no longer match other dealerships specials. I explained to them that they were $120 over a local dealership for the service B...
Google Review
- May 08, 2019
prompt excellent experience
Response from the owner Replied: Thank you Curtis!
Google Review
- May 08, 2019
(Translated by Google) Excellent service(Original)Ecelente servicio
Google Review
- May 08, 2019
Christian is the best!
Google Review
- May 08, 2019
Waiting too long.
Google Review
- May 08, 2019
Very courteous and helpful service from Nick!
Google Review
- May 08, 2019
Great service, would go back again.
Google Review
- May 08, 2019
very nice sercive and very kind took care of the problem right away
Google Review
- May 08, 2019
Christian Magana!!! Hes the best!!!
Google Review
- May 08, 2019
On Wednesday, May 1st, I went to Long Beach Mercedes Benz dealer. I needed an opinion regarding a hose who connect the MAP sensor for a Mercedes C240, 2003. I was directed to the parts department where I was attended by Giovanni. I explained what I need, even I send him some pictures. He didn't find...
Google Review
- May 08, 2019
Colby Shaffer was a great service advisor. Had my car serviced quickly while I waited and caught some updates that were due.
Google Review
- May 08, 2019
Rebecca Lee was my advisor and she made the whole experience so easy. I was already nervous about going to get my car serviced because Ive had bad experiences at another place but everyone was really nice and honest from the beginning. I will definitely come here from now on.
Google Review
- May 08, 2019
Joel provided us with excellent customer service and professionalism. He was very detail oriented and wanted to make sure we were 100% satisfied with everything. I would highly recommend MBZ LB and Joel Turett.
Google Review
- May 08, 2019
Debbie and Rebecca are the best!Always very helpful & a pleasure to work with. Thx
Google Review
- May 08, 2019
The staff was all very friendly and I was able to negotiate the deal I wanted for the car I wanted.
Google Review
- May 08, 2019
Just brought a 2002 ML320 BLK ON BLK IN BLK
Google Review
- May 08, 2019
You guys are the best! Thank you so much!!
Google Review
- May 08, 2019
Nick fast, efficient and very professional! Thank you for your excellent service Nick!
Google Review
- May 08, 2019
On Wednesday, May 1st, I went to Long Beach Mercedes Benz dealer. I needed an opinion regarding a hose who connect the MAP sensor for a Mercedes C240, 2003. I was directed to the parts department where I was attended by Giovanni. I explained what I need, even I send him some pictures. He didn't find...
Google Review
- May 08, 2019
Colby Shaffer was a great service advisor. Had my car serviced quickly while I waited and caught some updates that were due.
Google Review
- May 08, 2019
Christian Magana!!! Hes the best!!!
Yelp Review
- May 08, 2019
Thank you Mercedes Benz of Long Beach!!!!!My wife and I are extremely satisfied with our experience with our salesman Ali and with Erin in the finance department. I have dealt with different dealerships in the past and have never been able to say that I was completely satisfied with my experience....
Google Review
- May 07, 2019
Yelp Review
- May 07, 2019
Toshi, his wife Lisa and April in finance are an amazing team! We cannot thank them enough for making this such an easy process compared to all our other buying experiences. Toshi is not your normal salesman....his kindness and patience made us want to buy more than one vehicle and we would have if...
Google Review
- May 06, 2019
You guys are the best! Thank you so much!!
Google Review
- May 06, 2019
Debbie and Rebecca are the best!Always very helpful & a pleasure to work with. Thx
Google Review
- May 05, 2019
Google Review
- May 05, 2019
Google Review
- May 05, 2019
Google Review
- May 04, 2019
Google Review
- May 03, 2019
Google Review
- May 03, 2019
Google Review
- May 02, 2019
Very courteous and helpful service from Nick!
Google Review
- May 02, 2019
Google Review
- May 02, 2019
Yelp Review
- May 02, 2019
Dylan Stewart was amazing. He made my purchase fast and easy with his timely replies and good pricing. I will definitely refer my friends and families to him. Dylan rocks.
Yelp Review
- May 02, 2019
I would give this location 5 stars for my salesman Steve Sweis! He provided me the best car buying experience a few years ago. Every time I returned for a car service or anything, he always saw me in the lobby, and remembered my name! He sends emails or calls to follow up any issues and see how...
Google Review
- May 01, 2019
Joel provided us with excellent customer service and professionalism. He was very detail oriented and wanted to make sure we were 100% satisfied with everything. I would highly recommend MBZ LB and Joel Turett.
Google Review
- April 30, 2019
Yelp Review
- April 30, 2019
I was suppose to receive my A service from home, however, due to the 2018 Mercedes S560 Class the dealership in Anaheim informed me that they could not perform the A service at my home. I live in Gardena and did not want to drive to Anaheim to get the service. I called M-Benz of Long Beach and...
Yelp Review
- April 29, 2019
My experience at this location was wonderful. My current lease was up with my Nissan Altima, and after shopping around for days at multiple dealerships/haggling salesmen for gours, I ended up at Mercedes via a referral. I was hesitant because I was convinced that a luxury vehicle was not in my...
Google Review
- April 28, 2019
Google Review
- April 28, 2019
Google Review
- April 27, 2019
very nice sercive and very kind took care of the problem right away
Yelp Review
- April 27, 2019
I had a pleasure purchasing my dream car at Mercedes Benz of Long Beach. Nael Issa was my sale guy and he was awesome! He was very knowledgeable of the vehicles and very friendly. Not once did I feel that he was just trying to get a sale. He actually cares about selling you a car that is just right...
Google Review
- April 26, 2019
The staff was all very friendly and I was able to negotiate the deal I wanted for the car I wanted.
Google Review
- April 24, 2019
Rebecca Lee was my advisor and she made the whole experience so easy. I was already nervous about going to get my car serviced because Ive had bad experiences at another place but everyone was really nice and honest from the beginning. I will definitely come here from now on.
Google Review
- April 24, 2019
Christian is the best!
Yelp Review
- April 24, 2019
Excellence! From checking my vehicle in for maintenance to picking it up. Communication was superb
Yelp Review
- April 24, 2019
This is my second time getting a Mercedes. My original dealership was not able to offer the car I wanted so I emailed/called around. Even though Long Beach is an hour away with traffic, I'm so thankful I was able to find Dylan Stewart thanks to fellow yelper! From the first phone call to getting my...
Yelp Review
- April 24, 2019
Best experience because I usually don't have the best experience. But they really tried hard to get me into the right price. But Chris my sales rep made the experience really pleasant. I now call him my new uncle because that's how cool he was. Lol but overall I'll be back in 3 years and I give them...
Google Review
- April 23, 2019
Yelp Review
- April 23, 2019
Please everyone, do not go to this place for service!!!!! I bought my E63S in foothill ranch. Two months ago, I sent my car to this dealership for service. They crashed my car..............Cuz my car is under two years leasing contract, and also it is kind of experience. So I have been waiting for...
Google Review
- April 22, 2019
Google Review
- April 19, 2019
(Translated by Google) Excellent service(Original)Ecelente servicio
Google Review
- April 19, 2019
(Translated by Google) It was good(Original)Estuvo bien
Google Review
- April 19, 2019
Google Review
- April 19, 2019
Google Review
- April 18, 2019
Yelp Review
- April 16, 2019
My service advisor Selene - along with the rest of the service team were very attentive and provided exceptional customer service.
Google Review
- April 15, 2019
Just brought a 2002 ML320 BLK ON BLK IN BLK
Google Review
- April 15, 2019
Google Review
- April 14, 2019
Yelp Review
- April 14, 2019
Thank you dylan stewart for helped me to buy a mercedes for my mom ! She really love it , dylan try hard to help me get the glc for mom ! I will come back for another car and will call you again dylan
Google Review
- April 13, 2019
Google Review
- April 13, 2019
Google Review
- April 12, 2019
Google Review
- April 12, 2019
Great service, would go back again.
Google Review
- April 12, 2019
Yelp Review
- April 12, 2019
I came in yesterday to replace my airbag due to a recall and met with Colby Shaffer at the service department. He was awesome! He offered me a ride back and repacked my car key battery for free of charge! My car was so clean inside out when it was done! He definitely provided excellent customer...
Google Review
- April 12, 2019
Waiting too long.
Google Review
- April 11, 2019
Google Review
- April 11, 2019
Google Review
- April 09, 2019
Yelp Review
- April 09, 2019
I purchased a 2016 MBZ GLA from Mercedes-Benz of Long Beach this weekend. It turned out to be a late evening -- and everyone was kind and not rushing me -- throughout the whole experience. From the moment I stepped on the lot, the salesman, Issa (Nael Issa) made me feel comfortable and valued. I was...
Google Review
- April 08, 2019
Excellent Service and Quick too!!!
Google Review
- April 08, 2019
(Translated by Google) It was good(Original)Estuvo bien
Google Review
- April 08, 2019
Great service and Raymond Yambao is a great service advisor!
Google Review
- April 08, 2019
Professional, the perfect person to see is Jesse Lopez!
Google Review
- April 08, 2019
I have now leased my 2nd Mercedes here and I am so happy with the incredible service I've received! The staff at this location has been helpful, accommodating, courteous, and very professional throughout my leasing process. I especially want to give a shout out to the general manager Jose Hurtado...
Google Review
- April 08, 2019
I really appreciate the sincere customer service I receive every time I go to Mercedes Benz of Long Beach. I am never disappointed. My parents have been long time customers of MBLB and now I see why. Thank you MBLB!
Google Review
- April 08, 2019
Issa, Lephan and April were all kind and professional. I would highly recommend this Mercedes dealer. We drove from San Clemente to purchase our car at this location. Thank you!
Google Review
- April 08, 2019
Rude service advisors. I called to get some advice on my mercedes. When I asked if there was a way I can take care of the issue myself, the advisor hung up in my face. I did nothing to offend him or deserve such treatment. They will never get my business.
Response from the owner Replied: Hello Damon,Thank you for your sincere review. I am very sorry that you had this experience and would like an opportunity to make it up to you. Other than the call being disconnected, there is no reason for a phone call to end in this manner. If you are willing to call back in, we will give you the absolute best guidance, based on the information you can provide.
Google Review
- April 08, 2019
Took my vehicle for the first prepaid service which cost me almost 5k and I was told there is no room for me at 8:30 am .Can you believe this, I could have taken my vehicle to a private shop and get over with in a few hours. But now I am stuck with this poor service.
Google Review
- April 08, 2019
Excellent customer service means Excellent buying experience = BRING HOME THAT CAR!!!
Google Review
- April 08, 2019
EXELLENT DEALER AND TREAT CUSTOMER VERY NINETHKS
Google Review
- April 08, 2019
Google Review
- April 06, 2019
Issa, Lephan and April were all kind and professional. I would highly recommend this Mercedes dealer. We drove from San Clemente to purchase our car at this location. Thank you!
Google Review
- April 06, 2019
Google Review
- April 06, 2019
Google Review
- April 06, 2019
Yelp Review
- April 06, 2019
From 2008-2014 I've been treated great here and given great deals on 3 CPOs and a new R 250...they were... yes WERE my only MB dealer until recently. The last two visits dealing with Paul and then recently with Steve were less than satisfactory. Came in Oct 2015 and Steve was able to get me in a...
Google Review
- April 05, 2019
Google Review
- April 04, 2019
Yelp Review
- April 04, 2019
I have been using the services at Mercedes-Benz of Long Beach for long time. I really like and trust my service advise, Raymond Yambao. He is extremely knowledgeable, experienced and trustful person. I totally recommend Raymond if you need the services for your luxury Mercedes car at this dealer.
Yelp Review
- April 04, 2019
I would like to start off by saying Debbie in the Service Department is what Customer service is all about. I brought in my Metris to be checked and serviced and Debbie was there to assist despite being very busy she was very kind and accomodating. She was very knowledgable and went above and beyond...
Google Review
- April 04, 2019
Google Review
- April 03, 2019
Google Review
- April 03, 2019
Yelp Review
- April 03, 2019
Great dealer. Brought my Sprinter RV in for an airbag recall and while it was their decided to do my one year service. The service was very cost efficient. Cheaper than most RV mechanics. My RV was ready within a few hours. I assumed it would be their for a few days with the recall, but that was not...
Yelp Review
- April 03, 2019
We have been leasing Mercedes for over 15 years through several dealerships. With the exception of Mercedes Benz Long Beach every other dealership acts as if they were doing us a favor and had a bit of an attitude. Mercedes Benz Long Beach are very personable they drop what they're doing to help you...
Google Review
- April 02, 2019
Rude service advisors. I called to get some advice on my mercedes. When I asked if there was a way I can take care of the issue myself, the advisor hung up in my face. I did nothing to offend him or deserve such treatment. They will never get my business.
Response from the owner Replied: Hello Damon,Thank you for your sincere review. I am very sorry that you had this experience and would like an opportunity to make it up to you. Other than the call being disconnected, there is no reason for a phone call to end in this manner. If you are willing to call back in, we will give you the absolute best guidance, based on the information you can provide.
Yelp Review
- April 02, 2019
After searching for several months, I decided to purchase my dream car from Mercedes-Benz of Long Beach. I saw the car of my dreams here at this dealership back in January online and didn't realize how beautiful she was until I visited the dealership and saw and drove her. The price had lowered...
Yelp Review
- April 01, 2019
After a few weeks of searching for which car I really wanted.. I decided to come here. I got the 2019 Mercedes Benz A220. The technology in this car is beyond amazing! Toshi and his wife Lisa went above and beyond for me. Toshi even stayed past 9PM just to make sure everything was good to go. There...
Yelp Review
- April 01, 2019
I had a wonderful car dealer experience at Mercedes of Long Beach. Toshi Sato went above and beyond to get me a great deal on my dream car. He is extremely knowledgeable and experienced. The service was awesome!
Google Review
- April 01, 2019
Google Review
- April 01, 2019
Google Review
- March 31, 2019
EXELLENT DEALER AND TREAT CUSTOMER VERY NINETHKS
Google Review
- March 31, 2019
Google Review
- March 29, 2019
Professional, the perfect person to see is Jesse Lopez!
Google Review
- March 29, 2019
Google Review
- March 28, 2019
Google Review
- March 28, 2019
Google Review
- March 28, 2019
Google Review
- March 28, 2019
Took my vehicle for the first prepaid service which cost me almost 5k and I was told there is no room for me at 8:30 am .Can you believe this, I could have taken my vehicle to a private shop and get over with in a few hours. But now I am stuck with this poor service.
Google Review
- March 27, 2019
Google Review
- March 27, 2019
Yelp Review
- March 27, 2019
David takes care of me every time. I was told I had a leak when I had brakes done on my vehicle. I called just the day before and was able to get an appointment. David made sure the technicians checked my car thoroughly so I could be rest assured that my vehicle was safe for me to drive and made...
Yelp Review
- March 27, 2019
Had a great experience, Raymond took care of us and got me into a loaner so I was able to make my Son's appointment and they washed my car . Thank you guys !
Google Review
- March 26, 2019
Google Review
- March 26, 2019
Google Review
- March 24, 2019
Google Review
- March 23, 2019
Google Review
- March 23, 2019
Google Review
- March 23, 2019
I have now leased my 2nd Mercedes here and I am so happy with the incredible service I've received! The staff at this location has been helpful, accommodating, courteous, and very professional throughout my leasing process. I especially want to give a shout out to the general manager Jose Hurtado...
Google Review
- March 22, 2019
Google Review
- March 21, 2019
Professional, the perfect person to see is Jesse Lopez!
Yelp Review
- March 21, 2019
Mercedes- Benz Of Long Beach was a great experience for me, as soon as I got there I was greeted with great customer service from (Selene J Torres) she help me out with every question I had and was able to explain every detail clearly. If you ever have an interest in purchasing a Mercedes or just...
Yelp Review
- March 21, 2019
I drive past several MB dealerships to work with MB of Long Beach for the service and professionalism of the team. Christian explained the needs of my car, suggested packages to save me money and reviewed future service needs so there are no surprises down the line.Most of all I appreciate how...
Google Review
- March 20, 2019
Great service and Raymond Yambao is a great service advisor!
Google Review
- March 20, 2019
Google Review
- March 19, 2019
Google Review
- March 18, 2019
Google Review
- March 18, 2019
Google Review
- March 18, 2019
Yelp Review
- March 17, 2019
Excellent help from Steve Sweis. I am very happy with my purchase of my new GLC 300.
Google Review
- March 17, 2019
Excellent customer service means Excellent buying experience = BRING HOME THAT CAR!!!
Google Review
- March 16, 2019
Google Review
- March 16, 2019
Google Review
- March 16, 2019
Yelp Review
- March 16, 2019
Cholby was the best. I came in to get the axillary battery replaced. When I came to pick up my vehicle, he had also repair the chrome finish on the inside of the car! I wasn't expecting such a blessing!!
Yelp Review
- March 15, 2019
My car was taken to the shop for repairing the tire ( a small bolt was intruded in the middle of the back tire). My wife was advised that the tire needs to be changed ( $430 ) and she dropped the car. We received an email saying the car is ready to be picked up in the afternoon along with an invoice...
Yelp Review
- March 14, 2019
Great customer service!!! Thank you very much to Juan Carlos who was very nice and friendly with us since the moment we spoke on the phone till we walked out with the car Thank you very much. Happy with my c300 2016
Yelp Review
- March 14, 2019
Advised me of specials applicable to keep the costs down as much as feasible!
Yelp Review
- March 14, 2019
I recently wrote a review of Long Beach Mercedes Benz and said I would follow up. Things have been stalled off and excuses sought out to screw the little guy once again. the FULL story will follow as this is all coming to a head here in the next week or two. But be prepared for the nightmare of any...
Google Review
- March 13, 2019
Yelp Review
- March 11, 2019
I leased a C300 from here. I went to several dealers and this was the place that I liked the most. Very friendly sales staff, John Blackledge, who was very professional and made a good deal. Very pleasant and highly recommend.
Google Review
- March 10, 2019
I really appreciate the sincere customer service I receive every time I go to Mercedes Benz of Long Beach. I am never disappointed. My parents have been long time customers of MBLB and now I see why. Thank you MBLB!
Yelp Review
- March 10, 2019
What a great experience we had working with Toshi and Lisa for the purchase of our new Mercedes Benz. I found the car online and called very early on Saturday morning. The car was the ideal vehicle for us as it only had 9,000 miles on it and it's a 2016. We did everything via text as Toshi was so...
Yelp Review
- March 10, 2019
What a great experience we had working with Toshi and Lisa for the purchase of our new Mercedes Benz. I found the car online and called very early on Saturday morning. The car was the ideal vehicle for us as it only had 9,000 miles on it and it's a 2016. We did everything via text as Toshi was so...
Google Review
- March 10, 2019
Yelp Review
- March 09, 2019
I was there today for the first time and met with Nick at the service department.. i got my airbag replaced due for a recall.. thank you for the great customer service Nick! Highly recommend this place!
Yelp Review
- March 09, 2019
I can't express how thankful we are to Nick in service. My son (16) just purchased his used car from another dealer and within 3 weeks it started giving him problems. We brought it to Nick and he was so helpful, resourceful and such an honest straight forward guy. He saved us so much money and my...
Google Review
- March 08, 2019
Google Review
- March 08, 2019
The staff are always courteous, happy and very helpful.
Response from the owner Replied: Thank you so much William! We sincerely appreciate your perfect rating and your king words.
Google Review
- March 08, 2019
fast and professional
Google Review
- March 08, 2019
Favorite Mercedes dealership
Google Review
- March 08, 2019
RAYMOND did a fine job thank you once again
Google Review
- March 08, 2019
Near impossible to get someone from service on the phone. Even if you call that Frontline it's hard to get someone to answer or send you to the right person.
Google Review
- March 08, 2019
JESSI show all the super good customer service is about. 5 start is to short i give him a 10. Thanks
Google Review
- March 08, 2019
Always efficient, friendly, thorough.
Google Review
- March 08, 2019
I live an hour away, there are several Mercedes dealerships Closer to me, however I make the drive to Long Beach because this dealerships customer service is that great! When leasing my car Abel and Stevie delivered white glove service that was above and beyond. And Nick in the Service Department...
Google Review
- March 08, 2019
Great service since 2004! Thank you! I'm extremely happy with my fourth car from your Long Beach dealership. I plan to lease from you as long as I'm driving.
Google Review
- March 08, 2019
Service Advisor Nicholas Ortiz made me regain my trust in MB dealerships (and makes me even want to become one since I could learn a thing or 2 from his outstanding qualities) so much credit to his genuine approach and the tech who worked on my vehicle to fix coolant leaks since I was losing faith...
Google Review
- March 08, 2019
Colby was very helpful; he even arranged an uber for my ride to costco while waiting for my car to serviced, kudos to all of you, Mercedes of Long beach!
Google Review
- March 08, 2019
The service department is rockin! Raymond is A++ and worked hard to make my customer experience the best it could be! Thanks Raymond and LB Mercedes!
Google Review
- March 08, 2019
My experience was awesome the sales manager was so professional and very clear in explaing the business in Mercedes Benz we got a variety of drinks from coffee,campuchino to tea you name it you get except alcohol beverages I had to buy me my car because of the professionalism of Mr toshi sato who...
Google Review
- March 08, 2019
Awesome people and very helpful! They squeezed me in so I could get out the door before my lunch meeting!
Google Review
- March 08, 2019
Quick, efficient, and great customer service. I will be recommending Abel to others.
Google Review
- March 08, 2019
Great service. Great communication. Nick is the best!
Google Review
- March 08, 2019
Debbie is amazing! Quick and efficient service, would highly recommend!
Google Review
- March 08, 2019
Google Review
- March 07, 2019
Google Review
- March 07, 2019
The service department is rockin! Raymond is A++ and worked hard to make my customer experience the best it could be! Thanks Raymond and LB Mercedes!
Google Review
- March 07, 2019
Awesome people and very helpful! They squeezed me in so I could get out the door before my lunch meeting!
Yelp Review
- March 07, 2019
Christian is a great service provider and a major reason I always use this dealership for maintenance work.
Google Review
- March 07, 2019
My experience was awesome the sales manager was so professional and very clear in explaing the business in Mercedes Benz we got a variety of drinks from coffee,campuchino to tea you name it you get except alcohol beverages I had to buy me my car because of the professionalism of Mr toshi sato who...
Google Review
- March 06, 2019
Google Review
- March 06, 2019
Google Review
- March 05, 2019
Google Review
- March 04, 2019
Google Review
- March 04, 2019
Favorite Mercedes dealership
Google Review
- March 04, 2019
Google Review
- March 04, 2019
Google Review
- March 03, 2019
fast and professional
Yelp Review
- March 03, 2019
Bought my first Mercedes! Juan Carlos was the one who helped us out. Highly recommend Juan he was amazing and super helpful through our whole first Mercedes experience. Thank you again!
Google Review
- March 03, 2019
Google Review
- March 02, 2019
Google Review
- March 02, 2019
Colby was very helpful; he even arranged an uber for my ride to costco while waiting for my car to serviced, kudos to all of you, Mercedes of Long beach!
Google Review
- March 01, 2019
Google Review
- March 01, 2019
Always efficient, friendly, thorough.
Google Review
- March 01, 2019
Google Review
- February 28, 2019
Yelp Review
- February 28, 2019
I just bought my second Mercedes @ MBZ LB. I have to tell you..there is NO ONE like Neal Issa! He is an amazing guy, feels like part of the family and that's how he treats you. I came in on Monday, he was off. He was notified that I was there and made it a point to drive in to help me because he...
Google Review
- February 28, 2019
Yelp Review
- February 25, 2019
Toshi is the absolute BEST! He always takes care of us! He and his beautiful wife Lisa, make an amazing team! If you are in the market for a luxury Mercedes Benz, look no further, Toshi will be sure to get you the best deal ever!!! He is very knowledgeable and has the most experienced background!
Google Review
- February 24, 2019
Google Review
- February 24, 2019
Service Advisor Nicholas Ortiz made me regain my trust in MB dealerships (and makes me even want to become one since I could learn a thing or 2 from his outstanding qualities) so much credit to his genuine approach and the tech who worked on my vehicle to fix coolant leaks since I was losing faith...
Google Review
- February 23, 2019
Near impossible to get someone from service on the phone. Even if you call that Frontline it's hard to get someone to answer or send you to the right person.
Google Review
- February 22, 2019
Debbie is amazing! Quick and efficient service, would highly recommend!
Google Review
- February 22, 2019
Google Review
- February 21, 2019
Google Review
- February 21, 2019
Google Review
- February 20, 2019
Yelp Review
- February 20, 2019
Great staff, Sophany made it a wonderful experience, thank you. I could not be any happier.
Google Review
- February 19, 2019
I live an hour away, there are several Mercedes dealerships Closer to me, however I make the drive to Long Beach because this dealerships customer service is that great! When leasing my car Abel and Stevie delivered white glove service that was above and beyond. And Nick in the Service Department...
Yelp Review
- February 19, 2019
I live an hour away, there are several Mercedes dealerships Closer to me, however I make the drive to Long Beach because this dealerships customer service is that great! When leasing my car Abel and Stevie delivered white glove service that was above and beyond. And Nick in the Service Department...
Google Review
- February 18, 2019
Yelp Review
- February 18, 2019
My experience was awesome! John at Mercedes Long Beach was great! I recommend John to anyone who wants to buy a Mercedes. Come to Long Beach.
Yelp Review
- February 18, 2019
Lee was the warmest and friendliest car salesperson I have ever dealt with in decades of buying cars. This was my first MB, my most expensive car ever, and even though I bought a smaller and less expensive model car than the other Benz models, Lee treated me with utmost respect and courtesy and...
Google Review
- February 18, 2019
Google Review
- February 17, 2019
RAYMOND did a fine job thank you once again
Google Review
- February 17, 2019
Google Review
- February 17, 2019
Google Review
- February 16, 2019
Google Review
- February 16, 2019
Google Review
- February 16, 2019
Great service. Great communication. Nick is the best!
Google Review
- February 16, 2019
Google Review
- February 16, 2019
Google Review
- February 14, 2019
Colby Shaffer, our Service Advisor is the reason why we had our car serviced in this place. We used to go to Buena Park where he used to work because of him. He is very accomodating and very caring to all his customer. He treats us as if we were his family. Your company is very lucky to have him!...
Google Review
- February 13, 2019
Quick, efficient, and great customer service. I will be recommending Abel to others.
Google Review
- February 12, 2019
Mercedes of Long Beach is very professional. Rebecca Lee gave me fantastic service you, couldnt ask for better customer service.
Google Review
- February 10, 2019
Google Review
- February 09, 2019
Great service since 2004! Thank you! I'm extremely happy with my fourth car from your Long Beach dealership. I plan to lease from you as long as I'm driving.
Google Review
- February 08, 2019
great detailed service
Google Review
- February 08, 2019
Great Job Guys
Google Review
- February 08, 2019
Love this dealership!
Google Review
- February 08, 2019
I spoke to Dez Desbiens over the phone this morning around 11 AM, he invited me to visit their location and test drive some cars, I felt like a home at first 5 minutes I got there, I went to test drive S550, I love the car and I wanted to buy, Dez offered me the best price and he did all the...
Google Review
- February 08, 2019
Nick and the team is always fantastic. Would recommend.
Google Review
- February 08, 2019
If you're planning on being there for an hour they have just the biggest coffee machine you can dream up. It will make you anything
Google Review
- February 08, 2019
Best customer service for buying, leasing, and there service department is on point
Google Review
- February 08, 2019
Mercedes of Long Beach is very professional. Rebecca Lee gave me fantastic service you, couldnt ask for better customer service.
Google Review
- February 08, 2019
Excellent customer service from Debbie Auman
Google Review
- February 08, 2019
I feel like I have my very own concierge with Rebecca Lee whenever I get my car serviced. She is always friendly and extremely helpful. Great customer service!
Google Review
- February 08, 2019
Avoid this location at all costs.Rude and unprofessional people.Having just sold my 2015 Porsche GT3 to another Mercedes Dealership (House of Imports in Buena Park), I was interested in a Jagua F Type R that they currently have for sale for 53k (as of 1/19/19).I decided to drive from West LA, where...
Response from the owner Replied: Antonio,Thank you for the feedback, this has caused us to look at the systems we have in place and how they are being delivered to our guest. You should have been greeted with a smile and introduction by our sales person and sales manager. We will be reviewing how we handle our high horse power cars in the future. As hard as it is to hear your feedback it has forced us to re-examine our people and process.
Google Review
- February 08, 2019
Amazing customer service with Dez. Ordered exactly what I wanted, came in and picked it up, and then drove it away! Again, Dez, the Manager of Internet Sales kept me informed at every step of the process and is a true pleasure to work with. Ill be back for my next one!Hal D. Torrance
Google Review
- February 08, 2019
Debbie in service was very polite and gave me recommendations to I'm-prove the service to my Sprinter. will return to LB Mercedes for all my service needs and for my next purchase.
Google Review
- February 08, 2019
Oscar and david were great lets not forget the awesome finance manager thanks guys once again
Google Review
- February 08, 2019
Love MB of Long Beach. Helpful, efficient, and my car always comes back to me top notch.
Google Review
- February 07, 2019
Love this dealership!
Google Review
- February 07, 2019
Yelp Review
- February 07, 2019
At this time of writing I would have to say I have never been treated so nicely while getting totally stabbed in the back by a dealership. I and my family have been in the Mercedes family for over 30 years. I can't say there have been a few problems and some overcharging, but what I am experiencing...
Yelp Review
- February 07, 2019
Nick at service is fantastic!! He's always responsive (returns my calls, emails, texts), helpful and goes above and beyond to make sure I'm well taken care of. I have had to go back several times in the last 2 months due to some issues I had in my certified pre owned C300. Nick is well informed...
Google Review
- February 06, 2019
Google Review
- February 06, 2019
great detailed service
Yelp Review
- February 06, 2019
I put my car in there. They crashed my car. And no response until now. Don't put your car in their service department!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Yelp Review
- February 06, 2019
I brought in my car to be serviced and I had request for it to be done by that day due to me starting my first day of college the following morning. They specifically told me they can and will get it done for me. Taking their word for it i agreed to not get a loaner car. Having my car being bought...
Google Review
- February 05, 2019
By FAR our most pleasurable car buying experience to date. Ali walked us through the entire sales process, and April in finance made it all quick and painless. Theyve definitely earned our business for life. Dont forget to ask for Ali!Epic fail. Talk about dropping the ball on the back end. Very...
Google Review
- February 04, 2019
Google Review
- February 03, 2019
Yelp Review
- February 03, 2019
After looking around and coming to a decision on the right vehicle for my wife and I. Toshi was very helpful and friendly making our purchase a very pleasant one indeed. Thank you very much for helping us find our dream car. 100% percent recommended to anyone out there looking to buy at Mercedes...
Yelp Review
- February 02, 2019
Juan Carlos (JC) Thank you soo much. Went in there only to look because we knew it was going to be out of our price range. And JC worked his magic and worked out an amazing deal .... Ask for JC. Not pushy nothing g like a car salesman, he genuinely wanted to help and that is what sold us after...
Google Review
- February 02, 2019
Google Review
- February 01, 2019
Excellent customer service from Debbie Auman
Google Review
- February 01, 2019
Google Review
- February 01, 2019
Best customer service for buying, leasing, and there service department is on point
Google Review
- February 01, 2019
Google Review
- January 31, 2019
Google Review
- January 31, 2019
Yelp Review
- January 31, 2019
Nick took great care of myself and my car in a timely and efficient manner.
Yelp Review
- January 29, 2019
Wow...so where do I start? After a virtual slap in the face...here is my review for their Service Dept.I live in Long Beach and have lived in the Long Beach area all my life. My family and I are big MB fans and have always either own or lease a MB ever since I can remember. I leased my first MB when...
Yelp Review
- January 29, 2019
First of all let me say that this is where you need to go!!!! MAKE SURE YOU TALK TO STEVE cause he is tha BOMB.COM!!! I brought dad with me cause purchasing a new vehicle can be pretty overwhelming and let me tell you!!!! My Dad is no joke!!! He researched, researched, and did some more...
Yelp Review
- January 29, 2019
My Mercedes Representative was Rebecca, she was very nice and very helpful, went above and beyond to be sure we were satisfied.
Yelp Review
- January 28, 2019
Drove down from NorCal and had an all around wonderful experience buying a CPO car at this dealership. I had my 8 year old son with me so I was really worried about a long negotiation process. Nael, John and April were fantastic though. Whether it was getting FMV for my trade in or working within my...
Yelp Review
- January 28, 2019
Great Customer Services.Nice people and good water.
Google Review
- January 26, 2019
Google Review
- January 26, 2019
Google Review
- January 26, 2019
Google Review
- January 26, 2019
Nick fast, efficient and very professional! Thank you for your excellent service Nick!
Google Review
- January 24, 2019
Nick and the team is always fantastic. Would recommend.
Yelp Review
- January 24, 2019
Erin and Lee made this transaction as smooth as possible. Buying from out of state was a concern. We were unable to see the car but knew it was the one we wanted. Lee was very patient and took time sending us pictures from every angle and answering every question. The car arrived in perfect...
Yelp Review
- January 24, 2019
I went in for service A for my C300, this place gave me top of the line service, very attentive and knowledgeable. Thank you to Miles and Jesse for taking care of me.
Google Review
- January 24, 2019
Google Review
- January 23, 2019
Oscar and david were great lets not forget the awesome finance manager thanks guys once again
Google Review
- January 22, 2019
Google Review
- January 22, 2019
Great Job Guys
Yelp Review
- January 22, 2019
Sure, in the past I did respond to these surveys that we usually get after buying or servicing our cars... But I've never written any reviews being pushed by "my own will". My very positive experience of getting my car from Mercedes-Benz of Long Beach based on the communication with the Sale...
Google Review
- January 21, 2019
Love MB of Long Beach. Helpful, efficient, and my car always comes back to me top notch.
Google Review
- January 19, 2019
Google Review
- January 19, 2019
I feel like I have my very own concierge with Rebecca Lee whenever I get my car serviced. She is always friendly and extremely helpful. Great customer service!
Google Review
- January 19, 2019
Avoid this location at all costs.Rude and unprofessional people.Having just sold my 2015 Porsche GT3 to another Mercedes Dealership (House of Imports in Buena Park), I was interested in a Jagua F Type R that they currently have for sale for 53k (as of 1/19/19).I decided to drive from West LA, where...
Response from the owner Replied: Antonio,Thank you for the feedback, this has caused us to look at the systems we have in place and how they are being delivered to our guest. You should have been greeted with a smile and introduction by our sales person and sales manager. We will be reviewing how we handle our high horse power cars in the future. As hard as it is to hear your feedback it has forced us to re-examine our people and process.
Yelp Review
- January 19, 2019
Avoid this location at all costs.Rude and unprofessional people.Having just sold my 2015 Porsche GT3 to another Mercedes Dealership (House of Imports in Buena Park), I was interested in a Jagua F Type R that they currently have for sale for 53k (as of 1/19/19).I decided to drive from West LA, where...
David G. Replied: Antonio,Thank you for the feedback, this has caused us to look at the systems we have in place and how they are being delivered to our guest. You should have been greeted with a smile and introduction by our sales person and sales manager. We will be reviewing how we handle our high horse power cars in the future. As hard as it is to hear your feedback it has forced us to re-examine our people and process.Regards,
Google Review
- January 19, 2019
Google Review
- January 19, 2019
Google Review
- January 18, 2019
Mercedes of Long Beach is very professional. Rebecca Lee gave me fantastic service you, couldnt ask for better customer service.
Google Review
- January 18, 2019
Debbie in service was very polite and gave me recommendations to I'm-prove the service to my Sprinter. will return to LB Mercedes for all my service needs and for my next purchase.
Google Review
- January 17, 2019
This was my first experience with the Service Department at MB of Long Beach. I was referred to service advisor Christian Magana by another MB owner and Christian did not disappoint. Very professional, knowledgeable, and courteous. 5-stars. Thank you, Christian!
Google Review
- January 16, 2019
If you're planning on being there for an hour they have just the biggest coffee machine you can dream up. It will make you anything
Google Review
- January 16, 2019
Google Review
- January 16, 2019
I spoke to Dez Desbiens over the phone this morning around 11 AM, he invited me to visit their location and test drive some cars, I felt like a home at first 5 minutes I got there, I went to test drive S550, I love the car and I wanted to buy, Dez offered me the best price and he did all the...
Yelp Review
- January 16, 2019
Wow! My experience at MB of LB was amazing! I had texted and called Issa during the week and by Saturday at 1:00 pm, I was rolling in my 2019 C Class! Both Issa and Lupon were kind, helpful, and attentive. The person in Financing was professional and very fast. I have never had such a wonderful...
Yelp Review
- January 16, 2019
I was very happy with my visit at your dealership. I would recommend my friends and family that have Mercedes-Benz or who is looking to buy one. Thank you for taking care of my needs.
Google Review
- January 15, 2019
Google Review
- January 15, 2019
If you're planning on being there for an hour they have just the biggest coffee machine you can dream up. It will make you anything
Yelp Review
- January 15, 2019
The main reason I have my vehicles serviced at Mercedes Benz of Long Beach, is due to the ongoing relationship I have come to trust and enjoy while conducting business with them over the past 12 years. I rely on my service advisor, service technicians, loaner vehicle staff, etc, to personally...
Google Review
- January 14, 2019
I spoke to Dez Desbiens over the phone this morning around 11 AM, he invited me to visit their location and test drive some cars, I felt like home at first 5 minutes I got there, I went to test drive S550, I love the car and I wanted to buy, Dez offered me the best price and he did all the paperwork...
Google Review
- January 13, 2019
Google Review
- January 12, 2019
Google Review
- January 12, 2019
Google Review
- January 11, 2019
Google Review
- January 10, 2019
Amazing customer service with Dez. Ordered exactly what I wanted, came in and picked it up, and then drove it away! Again, Dez, the Manager of Internet Sales kept me informed at every step of the process and is a true pleasure to work with. Ill be back for my next one!Hal D. Torrance
Google Review
- January 10, 2019
Yelp Review
- January 09, 2019
I got in and got out! While waiting for my car to be serviced I watched tv, ate some goodies, drank capicchino & made a new friend. Rebecca is always my representative and I love her attitude, smile and friendliness.
Google Review
- January 08, 2019
Excellent service
Google Review
- January 08, 2019
Attention is good
Response from the owner Replied: Thank you for the Excellent 5 STAR rating Fermin!
Google Review
- January 08, 2019
Im a salesmen myself for cars, I did my shopping for 1 week you can call any dealership in the U.S.A no ones going to beat Long Beach Mercedes pricing, thanks to the team Lee, Stevie, and April happy holidays!!
Google Review
- January 08, 2019
Great service and very professional
Google Review
- January 08, 2019
Quality service...
Google Review
- January 08, 2019
They repeatedly tried to rip me off, suggesting fuel filter changes etc when my sprinter van was not due for that service. They did not know what one of my service lights meant and I had to look it up in my service manual while at the dealership and tell them what it meant. They don't return phone...
Google Review
- January 08, 2019
Great customer service treat everyone with respect my service rep Colby Shaffer I've dealt with him on a couple of occasions great guy trouble shoot on maintenance needed on the car priority first over if it really needs the other services at the time or not.
Google Review
- January 08, 2019
Excellent personal service by Dez...attentive, personable, knowledgeable, and frankly just a down to earth nice guy.
Google Review
- January 08, 2019
Juan Carlos went above and beyond to satisfy our needs. The car is for me, however, my dad is the one who worked with JC to close the deal. They spent nearly the entire day working through the logistics and such. He provided a comfortable trusting environment where we felt the genuineness of the...
Google Review
- January 08, 2019
Excellent sales experience working with Kristine!
Google Review
- January 08, 2019
Really nice cars to bad I don't have the money haha
Google Review
- January 08, 2019
This is my 3rd lease with Mercedes of Long Beach. Joel and Ahmed always make it easy and streamlined for me. They are very patient and understanding when it comes to any of my concerns. They deserve more than 5 stars.
Google Review
- January 08, 2019
Nick in the service dept. was very good. This is my second time working with him. Both times I was in for warranty repairs and both times his keeping me informed was also very good. It's nice to know there's a reliable dealer near my home.
Google Review
- January 08, 2019
Last week I purchased a Mercedes from Mercedes Benz Long Beach and I couldn't be more satisfied. The customer service at Mercedes-Benz Long Beach was excellent and ultimately lead me to the perfect vehicle. I was in and out in less then an hour. Ask for Dez, he's not pushy at all! I went to...
Google Review