Google Review
- August 07, 2020
Google Review
- August 07, 2020
Google Review
- August 07, 2020
Google Review
- August 07, 2020
Yelp Review
- August 05, 2020
The cost to fix your car at Mercedes-Benz of Long Beach is lower than at other dealerships and yet their service is outstanding. I'm extremely happy getting my car fixed there today. The car definitely drives a lot nicer after the fixing. Colby, my repair advisor, is very knowledgeable, intelligent,...
Yelp Review
- August 03, 2020
Terrible experience! Received a recall notice from MBUSA. I made my appointment with Mercedes of Long Beach, verified that I did have a recall....dropped the car off and before I was in my front door 15 minutes later, I was informed my car was finished. Mercedes of Long Beach did not take the time...
Google Review
- August 02, 2020
Google Review
- August 02, 2020
Yelp Review
- July 29, 2020
I love my new car , toshi was great and did everything in his power to get me in my dream car ... so happy
Google Review
- July 27, 2020
Yelp Review
- July 27, 2020
Nick in the service department provided exceptional service for my car. He helped me out with a few warranty items and they all resolved.
Google Review
- July 23, 2020
Yelp Review
- July 21, 2020
My husband and I were in the market for a new (used) commuter car. Our previous commuter was ready for retirement so after an extensive search we found the car that we liked at Mercedes of LB. I was a bit hesitant to go there since the car we were looking at wasn't a Mercedes and I assumed they...
Google Review
- July 17, 2020
Google Review
- July 17, 2020
Very poor and bad experience not recommended, I paid 200$ to see whats wrong With my car After 6hrs they called said everything should be fine now your car is ready to go , I drove the car same problem again I called and brought it back then they comes up with different issues and if I need to fix...
Google Review
- July 17, 2020
Google Review
- July 16, 2020
Yelp Review
- July 16, 2020
I brought my G Ride in for oil change a simple service and this has happened multiple times. The oil light came on and it says reduce oil in car"- WTF?!? We just brought the car in and this has happened multiple times and I get the same issue. Come on people - this is your car so service it...
Yelp Review
- July 16, 2020
This review is for the service department. Brought my car in for an airbag recall. After 5 hours, I was sent a video of what the technician inspected in my car and was told the inside driver's door handle was broken. Long story short, the service advisor admitted the door handle was broken at their...
Yelp Review
- July 16, 2020
Special thanks to John Blackledge for helping my husband and I drive off in a 2020 Mercedes GLE350. He was attentive, respectful and very informative. The entire process went smooth and we couldn't be happier!
Google Review
- July 14, 2020
REGARDING : """Response from the owner:Trying to buy or sell a car on your own has become tough for many Americans during the coronavirus pandemic.The reason: The pandemic has forced Departments of Motor Vehicles and similar offices to close or reduce their capacity in many states, making...
Google Review
- July 14, 2020
Yelp Review
- July 14, 2020
Car dealers can be very intimidating, especially when you're doing everything on your own for the first time. It's unfortunate but in some cases at other dealerships you get the impression that people might not take you seriously because you look "young" etc. This was NOT the case with my visit...
Yelp Review
- July 14, 2020
I just came in to have a few recalls taken care of. The staff was courteous, quick, and took good care of my car. After having a TERRIBLE experience with the Mercedes Benz dealership on PCH in Torrance, working with the staff at the Long Beach location was breath of fresh air.
Google Review
- July 12, 2020
Unexpected huge disappointment with the Long Beach Mercedes dealership. I bought my Mercedes sprinter almost a month ago and still cannot register it what is simply unacceptable for me as a business owner.I was told that I am approved by the bank, I have paid $5000 deposit and received the...
Response from the owner Replied: Trying to buy or sell a car on your own has become tough for many Americans during the coronavirus pandemic.The reason: The pandemic has forced Departments of Motor Vehicles and similar offices to close or reduce their capacity in many states, making registering and signing a vehicle title more difficult.In some cases, the disruption will temporarily block some Americans from taking possession of cars and trucks while they navigate bureaucratic hurdles to get the necessary paperwork to complete their transactions.
Cars.com Review
- July 12, 2020
Unexpected huge disappointment with the Long Beach Mercedes dealership. I bought my Mercedes sprinter almost a month ago and still cannot register it what is simply unacceptable for me as a business owner. I was told that I am approved by the bank, I have paid $5000 deposit and received the...
Dealer response from DealerRater Replied: Trying to buy or sell a car on your own has become tough for many Americans during the coronavirus pandemic. The reason: The pandemic has forced Departments of Motor Vehicles and similar offices to close or reduce their capacity in many states, making registering and signing a vehicle title more difficult. In some cases, the disruption will temporarily block some Americans from taking possession of cars and trucks while they navigate bureaucratic hurdles to get the necessary paperwork to complete their transactions.
Google Review
- July 12, 2020
Google Review
- July 10, 2020
My representative Nick Ortiz was very attentive to what I needed and had taken extreme caution with regards to Covid-19. I felt extremely safe with the way the Dealership as well as the Service department handled all the things that can make an individual uneasy. Nick also left me with no questions...
Google Review
- July 07, 2020
Google Review
- July 03, 2020
Yelp Review
- July 03, 2020
Derek is very unprofessional!! The Customer service he gave me was the ugliest I have ever had!Don't waste your time and money on employees that don't put effort to sell.Had me waiting long period of time when I had an appointment.. He mentioned he was going to bring the car I was interested in, he...
Google Review
- July 02, 2020
Google Review
- July 02, 2020
Google Review
- July 01, 2020
Google Review
- July 01, 2020
Yelp Review
- July 01, 2020
I was in the market for a new Mercedes and I started calling dealerships in my local area and since the did not meet my needs, I then expanded my search. I called the Long Beach dealership and Kristine V. helped me. From our very first phone conversation she was extremely helpful and I told her...
Yelp Review
- June 29, 2020
Service advisor is great but service attendants when I pulled up seems less interested
Yelp Review
- June 28, 2020
Got my car serviced here for the recall. Helped by a Ray Y. Let's just say he's not very good at his job. No courtesy calls whatsoever...not even a call to let me know my vehicle was ready for pickup. Had to call myself only to find out that my car had been ready for pick the day before. Seems like...
Yelp Review
- June 27, 2020
Excellent service, great , quick and polite staff, fair price, would recommend
Google Review
- June 26, 2020
Google Review
- June 25, 2020
Google Review
- June 25, 2020
Response from the owner Replied: Thank you Gade for taking the time to write a review! I'll make sure Sophuny and Herb know that you are happy with them!
Yelp Review
- June 25, 2020
Excellent service and appreciated how MBZ communicated progress on work! White glove service and car looked pristine and drove well. No complaints and would recommend to others. Thanks!
Yelp Review
- June 25, 2020
If I could give 0 stars I would! Sales staff with John Blackledge is great. But the financial people are extremely shady. Purchased a 2019 AMG E53 with extended warranty from April Torres in April 2019. Paid with cashiers check and charged the Extended warranty and tire and wheel package which they...
David G. Replied: Brandon, thank you for your review. I have escalated this matter to the GM, therefore you can expect to receive immediate resolution. We are very sorry that you had to go through this.
Yelp Review
- June 23, 2020
Shout out to Derek for helping us out! Super patient he made sure he helped me find the perfect car ! Love my e class
Google Review
- June 21, 2020
Google Review
- June 20, 2020
Google Review
- June 20, 2020
Google Review
- June 19, 2020
Google Review
- June 18, 2020
Yelp Review
- June 17, 2020
Service Department Major Issues!My brother had to get some repairs done on his car and ask where do take my Mercedes for serviced.I told my brother he should to take his car to House of Imports. I always get great service there. But he took it to Long Beach Mercedes instead because it was...
Yelp Review
- June 17, 2020
Colby Shaffer is THE BEST here! I lived in LB when I started taking my car here and I have moved twice since and still drive out to LB for my service. Colby makes the difference for me, I have been to other MB dealerships in Orange County and none of them deliver the same customer service that Colby...
Google Review
- June 16, 2020
Bought a vehicle two weeks ago from MBZLBWonderful sales experience. But, I can never get any service writer to pick up their phone.Called half dozen times. Please pick up or atleast check message and call back. Very basic practice as Ive managed a dealership for twenty nice years. Customer service...
Yelp Review
- June 16, 2020
The service department at this location is absolutely inefficient, rude, and lacks customer service. I have never seen a customer service operation so poorly run in my entire life. They are late on everything, there is no organization, even the management is a lacking leader ship. If you have any...
David G. Replied: We apricate your feedback, under very strenuous conditions due to construction,COVID-19 we are doing all we can to accommodate our guests. Unfortunately we have to take care of our appointments first. Please let us know if we can help in the future.
Google Review
- June 11, 2020
Google Review
- June 09, 2020
Google Review
- June 09, 2020
Christian was excellent!
Google Review
- June 07, 2020
Google Review
- June 07, 2020
Nice service and very accesible,whend you asking reschedule they respond fast
Google Review
- June 07, 2020
Honest, friendly and sencire
Google Review
- June 06, 2020
Google Review
- June 06, 2020
Google Review
- June 05, 2020
Google Review
- June 04, 2020
Google Review
- June 04, 2020
Google Review
- June 04, 2020
Google Review
- June 04, 2020
Google Review
- June 04, 2020
Google Review
- June 03, 2020
Yelp Review
- June 03, 2020
Derek, was very polite and helpful. He assisted me with purchasing my Honda. Derek went above and beyond to make sure the process of buying my car went smooth and easy. I am very happy with my car purchase. Thank you Derek!
Google Review
- June 03, 2020
Bills Bills Bills
Google Review
- June 02, 2020
Google Review
- June 01, 2020
The only issue was getting the rental car, the system was trying to charge not only me but others that were there for service. That process to resolve took over 20 minutes and probably should have been tested before the customers came in.
Google Review
- May 31, 2020
Google Review
- May 30, 2020
Google Review
- May 30, 2020
Google Review
- May 29, 2020
Google Review
- May 29, 2020
Brought my c300 in for its major service. Nick was my service manger and he was outstanding. I knew from the start what to expect and that my beloved vehicle was in great hands. Thanks again Nick for the kind and professional conduct. I live in DTLA but will continue to bring my c300 to be serviced...
Google Review
- May 29, 2020
Great Service, my advisor Selene was knowledgable and with an appointment service was done quite quickly.
Google Review
- May 29, 2020
Working with Derek Nguyen was very pleasant. He found the vehicle with the options that I wanted and a great price as agreed, prior to coming down to the dealership. Very straight forward, no bs transaction. Wish more dealerships are like this
Yelp Review
- May 29, 2020
I came to visit on April 30, 2020 while the Coronavirus is still going strong. They followed the protocol of social distancing and every one is wearing a mask for protection. Our experience is superb and I cannot asked for anything better. From John, our sales guy, Stevie, the sales manager, and...
Yelp Review
- May 29, 2020
Fast and easy. I came in knowing exactly the car I wanted. They didn't have to sell me on anything. They gave me a good deal selling me the new car below MSRP, on zero interest, zero down, no payments for three months.
Yelp Review
- May 29, 2020
My service person Nick Ortiz is the best! Super fast, on top of things, very responsive and always incredibly helpful. Love getting my S550 serviced at MB of Long Beach.
Google Review
- May 25, 2020
So many fake reviews on here! Sales Department was incapable and sent me 50 miles to another dealership when they had the ability to activate my Me Connect. The gentleman at the front desk was very nice but the rude salesman at an adjacent desk sent me away so as not to be bothered with helping me....
Response from the owner Replied: We are very sorry to read about your bad experience. We would love to set up your Mercedes Me, but unfortunately only the originating dealership is able to. There is definitely No excuse for any of our employees being rude. I hope there aren't any fake reviews here, as we work very hard for our hundreds of 5 star reviews :)
Yelp Review
- May 23, 2020
We visited this dealership over the past week when my car had broken down beyond repair. Derek was our car dealer and made everything so simple and easy. He gave us a great deal on a Mercedes GLA 250. We highly recommend Derek and his team when buying a new car.
Yelp Review
- May 21, 2020
Oh my God where do I start? I've had the greatest experience in my history of purchasing cars. I sent an inquiry online and received a speedy response from Derek Nguyen and he asked if I would like to schedule to come in that day or the next day to take a look at the car I was inquiring about. I...
Yelp Review
- May 20, 2020
Loved the experience from start to finish with Derek and his team. Highly recommend these guys.
Google Review
- May 19, 2020
Great experience start to finish with Derek and his team. Highly recommend this dealer.
Yelp Review
- May 19, 2020
This is a review for the service/detail department. My dog had a little accident in my car and it did not smell good at all. Tried getting car fresheners from multiple Japanese supermarkets and yeah, those didn't work. Selene helped me out with my Service A last month so she's my go-to advisor. She...
Yelp Review
- May 17, 2020
I leased my first Mercedes Benz yesterday and very pleased to work with Derek Nguyen. He made entire process really smooth, clear, and fun. He listened to my needs, budget and other requirements and provided + guided me with the best options. Couldn't be more happier :)
Yelp Review
- May 16, 2020
John and Selene have both been Super sweet, great to work with and Excellent customer service.
Yelp Review
- May 16, 2020
Hey this dealer so awesome I just bought my car like last week ago and the guy really hooked me up mr. Derek nquyen everyone please get your car from him,very respectful person and always down to work with videos
Yelp Review
- May 15, 2020
Very nice location, good deals,good sales guys and process is pretty easy ,I like all the inventory I'm looking for suvs
Yelp Review
- May 10, 2020
Leased my first Mercedes yesterday. Derek Nguyen did an excellent job finding what I wanted and for the payment I was looking for!Was very impressed, not to mention that the paperwork was done quickly. I didn't expect to be out in that amount of time.Great experience and Very happy with my lease!If...
Google Review
- May 07, 2020
The Green Pastures 200 MILLION REPUBLICANS TRUMP SUPPORTERS
Google Review
- May 07, 2020
Derek is the man. I had called him a day before I went to Mercedes Of Long Beach and he was allot of help. I told him what I wanted and of course gave me an awesome deal on a Mercedes CLA. It was my first time doing a lease and David the sales manager explained to me in detail of how a lease works....
Yelp Review
- May 01, 2020
David Gonzalez provided the best car purchasing experience I've ever had. He truly went above and beyond and delivered exceptional customer service. He listened to what I wanted and did all that he could to make it happen. There was absolutely no pressure and it was the easiest process. I love my...
Yelp Review
- April 28, 2020
Soo. My Mother in law was looking for a jeep as her retirement gift to herself for working at Kaiser for 40 years. But I told her she deserved something Grown and Sexy so I took her to the Mercedes Dealership. She fell in love with the GLC I showed her. DEREK Nguyen was An amazing sales manager. He...
Yelp Review
- April 20, 2020
My Chevrolet vehicle lease was due and i wanted to get into a Mercedes Benz lease, I worked with Derek Nguyen throughout the transaction experience and he was very straight forward and able to show me numerous options which helped structure the best that fits my current situation. Very happy with my...
Yelp Review
- April 15, 2020
I had an amazing last two experiences with Oscar in sales. He was knowledgeable, courteous, and responsive to all my questions regarding my Mercedes acquisition. I felt like he really fought for me in trying to get the best price possible on my deal. I ended up with a beautiful black C class! Now I...
Google Review
- April 11, 2020
Google Review
- April 08, 2020
Go to the one in torrance
Yelp Review
- March 17, 2020
Bought a certified used car here and they are telling me that the tires were new , yet have had 3 shops tell me different, the sales manager Wally after hanging up on me the first time without giving me his name called me back saying they replaced the right side tires , Dylan Stewert the sales man...
Google Review
- March 14, 2020
Was a fantastic experience. I couldn't be happier to get the van on the road.Cheers Guys!Special Thanks to the sprinter department!Be Well.Oliver
Google Review
- March 14, 2020
Invisible Empire
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 09, 2020
Found a deal on a CPO car at this dealership. WIth all the right documentation at hand, I was in and out of there in a couple of hours. No hassle, no fuss. Great Sales Team all-around.
Google Review
- March 08, 2020
Google Review
- March 05, 2020
Google Review
- March 05, 2020
Yelp Review
- March 02, 2020
I'm not sure if this Mercedes location is under new management but they truly have went downhill! They are rude &nonchalant. My mom literally came in for a battery change.. we usually get a courtesy call that the car is ready NO. My mom had to check status on her car everyday that it was there 3...
Google Review
- March 02, 2020
Christian is like a best friend when you walk in the door. Feels like visiting family. I wouldnt ho anywhere else.
Google Review
- March 01, 2020
Good dealer.
Google Review
- February 28, 2020
Thank you for your inquiry regarding our most recent purchase at Mercedes Benz of Long Beach . Your Sales Representative Derek, from internet sales, was absolutely amazing. He made my Wife and myself feel as if We were important to your Bussiness, not an interruption to it. Derek answered all of our...
Google Review
- February 27, 2020
Dropped off my car with a flat tire 10 pm on a Friday night and put my key in their lockbox. The next morning at 0930 I received a call with a quote on tire cost and estimated pickup time. My car was ready by noon! Great service! Thanks MBZ Long Beach!
Google Review
- February 27, 2020
Yelp Review
- February 27, 2020
I just want to say Dylan is the man. This guy charisma is really good. Nothing, but positive energy from when I first got to meet Dylan he got me hooked up with my Mercrdes c 300 2016 appreciate this guy. If you come to this dealership ask for Dylan he's has good stories too. Thank you again and...
Yelp Review
- February 27, 2020
Signal Hill Mercedes Benz of Long Beach is a great place to purchase a car. I found the car that I wanted on and contacted the dealership. Abel Vargas was promoted at contacting me back and started my car buying process. Dylan Stewart was great at helping me get a fair deal, showing me what the car...
Yelp Review
- February 27, 2020
Mercedes Benz of Long Beach is a great place to purchase a car. I found the car that I wanted on and contacted the dealership. Abel Vargas was promoted at contacting me back and started my car buying process. Dylan Stewart was great at helping me get a fair deal, showing me what the car had to...
Yelp Review
- February 27, 2020
Mercedes Benz of Long Beach is a great place to purchase a car. I found the car that I wanted on Autotrader.com and contacted the dealership. Abel Vargas was promoted at contacting me back and started my car buying process. Dylan Stewart was great at helping me get a fair deal, showing me what the...
Google Review
- February 23, 2020
Mercedes Benz of Long Beach has always been my favorite dealership to work with! Toshi has the best customer service and treats me like a VIP even though Im not! From the point of reaching out about a certain car, to the financing part, it was a very enjoyable and smooth experience for my family and...
Google Review
- February 23, 2020
Dropped off my car with a flat tire 10 pm on a Friday night and put my key in their lockbox. The next morning at 0930 I received a call with a quote on tire cost and estimated pickup time. My car was ready by noon! Great service! Thanks MBZ Long Beach!
Google Review
- February 22, 2020
Google Review
- February 21, 2020
Joel T. has helped me purchase my second car from MB of Long Beach. Joel is excellent and very caring. He has provided me with excellent customer service and I will continue to come back and purchase every MB in the future from him.
Google Review
- February 18, 2020
Google Review
- February 18, 2020
Google Review
- February 17, 2020
Google Review
- February 17, 2020
Google Review
- February 16, 2020
Another great experience with this dealership! Kristine provided EXACTLY what I asked for.
Google Review
- February 14, 2020
Google Review
- February 13, 2020
Yelp Review
- February 12, 2020
Bought vehicle. It had 2700 miles on it. Asked if it was a rental. Answer: Only the dealer has owned it. But was it used as a loaner or ???. Answer: No, it was just owned by the dealer. You know how answers can be skirted in a conversation when you have your family at a dealership. It could have...
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Yelp Review
- February 11, 2020
Recently came to Mercedes Benz of LB to "look" at SUV's for myself. After taking the new 2020 GLB for a spin my husband was in love. Thank you to Daniel Woo how helped us make this purchase as painful as possible and for Erin Say in finance, they were both quick efficient and the whole process was...
Google Review
- February 10, 2020
I have been working with my service adviser Raymond Yambao for 6 years with 4 cars, and he has always provided me with his professional advises, speedy, friendly, and excellent services. Thank you Raymond!
Google Review
- February 09, 2020
Yelp Review
- February 08, 2020
I just brought in my vehicle for a b1 service. I received a very reasonable price, great service, no unnecessary recommended services. My service rep Colby is the best, i drive 40 minutes to this dealership just becasue i know colby will be honest, give me a fair price, treat me well, and send me...
Google Review
- February 07, 2020
Good mb dealership.
Google Review
- February 04, 2020
Google Review
- February 04, 2020
Google Review
- February 04, 2020
Yelp Review
- February 04, 2020
What a great car buying experience! I was referred to Mercedes-Benz of Long Beach through the Costco car program. After submitting my request, I was quickly contacted by Joel Turett, Internet Sales Manager. Joel was extremely professional and fully explained the benefits of the Costco program to me....
Google Review
- January 31, 2020
Yelp Review
- January 31, 2020
So let me begin with I have never met such a great incredible person! It was the very best experience I have ever had at a dealership and I've been to so many. ALI M I just want to say thank you so much and I am forever grateful for your amazing service, you know the real definition of keeping a...
Yelp Review
- January 30, 2020
I took my car in for a part recall replacement. While I was there figured I would get my car serviced as well. Afterwards, I was informed my car was leaking oil and it would be $200 just to inspect where the leak was coming from.My car was definitely not leaking oil before taking it in. I park on...
Google Review
- January 29, 2020
Good dealership
Google Review
- January 29, 2020
I like this dealer.
Google Review
- January 29, 2020
Google Review
- January 26, 2020
Google Review
- January 25, 2020
Yelp Review
- January 25, 2020
Nael Issa is my family's go to Dealer for Mercedes Buying my first Mercedes I didn't know what to expect his communication was excellent He answered all my questions he didn't pressure me I felt like I was part of his family He gave me an excellent deal on a Mercedes GLC 300 after test driving the...
Google Review
- January 24, 2020
Nicholas Ortiz is the best! Always super helpful, professional, and tolerant of all my questions and constant crazy schedule. MBLB for the win!
Google Review
- January 23, 2020
Yelp Review
- January 22, 2020
This review is for the SERVICE DEPARTMENT . I had prior issues with this place but do to management the issue was resolved and i was happy with the way Steve resolved my issue. For that reason i was comfortable taking my car back since this location is nearest to my house. But after further review...
Yelp Review
- January 19, 2020
If I could give a zerooooooooo I would . Let me start by saying this place could've cost me and my significant other our life! he took his Benz in for a brake service and while on our vacation driving to Vegas on the highway we had to make an emergency stop, turns out they left some screws loose ON...
Google Review
- January 18, 2020
I am always pleased with the good care you take of my Mercedes and me Donna Powell
Cars.com Review
- January 18, 2020
It was a great day when I chose to stop by Mercedes Benz in Long Beach. Ali helped me get into the car of my dreams. I truly enjoyed the car shopping experience because of his hassle free approach. I will definitely be back to pick out another vehicle for my husband.
Yelp Review
- January 17, 2020
I always receive get service from Mercedes-Benz of Long Beach. The customer service is great.The Employees are caring and attentive. Colby whom I have had as my advisor several times now is awesome. I always get to drive a beautiful new like courtesy vehicle while my car is getting fixed. When I get...
Google Review
- January 16, 2020
Ali is the best !! Easiest shopping experience and I didnt have to spend the entire day at the dealer . Thank you to the entire team at Mercedes BenZ of Long Beach !
Google Review
- January 16, 2020
I spoke to 15 different sales people from other dealerships online that day. Dylan in online sales was great! that morning I was approved in less than 5 min. He made it very easy and it was a smooth transaction. Thanks guys for everything! I love my truck!
Google Review
- January 16, 2020
Was in the market for a new luxury sedan and initially disappointed with my invisit at another Mercedes dealership that was closer to my home. Made the trip a few more miles down the road and it was well worth it. From my initial inquiry, to the test drive and the final handshake the staff in...
Google Review
- January 15, 2020
Toshi and Lisa were professional, helpful and very knowledgable. Top notch car buying experience. The place to go to buy a Mercedes-Benz; new or pre-owned.
Yelp Review
- January 14, 2020
My sister and brother-in-law graciously came car shopping with me and we ended up spending all of the Sunday afternoon into the evening with Toshi and his wife Lisa. Toshi immediately introduce himself when we arrived to the lot. He gave us some time to look around but came back to check on us. He...
Google Review
- January 11, 2020
Response from the owner Replied: Thank you Linda! We will do our best to earn a 5 STAR on your next visit!
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Yelp Review
- January 11, 2020
Raymond Yambao is the man! He is so helpful and accommodating to the things I need. As a younger Mercedes owner, sometimes people at dealerships undermine me, but Ray always shows me and my family such great respect. He is also always a call away and will work around the schedule that I provide for...
Yelp Review
- January 11, 2020
Dylan Stewart is a savvy sales person!He is trying to be on the top of everything when he is hosting with his customers and never let go!Before we visit the Long Beach Mercedes, we had gone to three different Dealership, and the experience was not so great! Dylan did a wonderful job and I will be...
Yelp Review
- January 09, 2020
Kudos go out to Toshi, the fleet manager and his wife Lisa, who sold me a 2019, A220 MB. They are knowledgeable and very professional. Toshi even drove me in the back meet Robert the head mechanic to review my new purchase. There were four guys working to detail my car so that I could drive it home...
Google Review
- January 08, 2020
Google Review
- January 08, 2020
Google Review
- January 08, 2020
Google Review
- January 07, 2020
Steve S. was wonderful throughout the entire experience.
Google Review
- January 06, 2020
Google Review
- January 05, 2020
Google Review
- January 05, 2020
Google Review
- January 05, 2020
Google Review
- January 04, 2020
Yelp Review
- January 03, 2020
thank you so much, guys fr great deal you gave on my 2020 C43 AMGi'll back in 3 years to you guys, your are great people and kind and helpfull, tnanx to Internet sales Mr. Dylan, Thank you Sales Manager Mr. David Gonzalezcheeeers
Google Review
- January 02, 2020
Ask for Nick for a service advisor. He has 15 years experience and knows these cars. He likes to be extra attentive to the girls. Super nice and tell him my 230 all says hi!
Response from the owner Replied: Thank you Linda! We will do our best to earn a 5 STAR on your next visit!
Google Review
- January 01, 2020
Google Review
- January 01, 2020
Google Review
- January 01, 2020
Dez is the best!
Google Review
- January 01, 2020
5 Stars for Toshi and the entire team at Mercedes Benz of Long Beach. Hands down the most pleasant car buying experience I've ever had. My wife had been dreaming about a Mercedes-Benz for a long time and before even stepping into the dealership she knew exactly what she wanted. Toshi was nothing but...
Yelp Review
- December 31, 2019
In the market to either lease or buy and I was helped by ALI MOUSAVI. He was kind enough to let me test drive a few different cars that had things I was looking for and gave me my options to fit in my price range. I have not made my final decision yet, however when I do, I'll be sure to come back to...
Yelp Review
- December 31, 2019
I'd like to give a huge Thank You to my AMG specialist Ali!He treats me like family and he always goes Above and Beyond for me!I've bought 5 AMG Mercedes-Benz from him(Below are a couple of them).If you are in the market for an AMG , and you want to be in good hands, call my favorite sales...
Yelp Review
- December 31, 2019
Ali Mousavi is great!! I've purchased two vehicles from him in the past 3 years and every time he has done everything he could to make the process easy and I know he will always get me the best deal there is. Ask for Ali he know what he's doing and is honest.
Yelp Review
- December 31, 2019
Great purchase and worth it!! I love the cleanser very much face feel fresh after wash. Thank you Alireza
Google Review
- December 30, 2019
Google Review
- December 30, 2019
Google Review
- December 30, 2019
Google Review
- December 30, 2019
Google Review
- December 30, 2019
Yelp Review
- December 30, 2019
By far the BEST car purchase I've EVER experience !! No thanks to Nael Issa ! Made me feel completely comfortable with my new Mercedes purchase. I will definitely refer him to ALL my family and friends!!!! Thank you again Issa!!!
Yelp Review
- December 29, 2019
He is fxxking funny and good salesman at Mercedes-Benz of LB.I bought a car from him ! Best day ever!!!Thank you Issa!!
Cars.com Review
- December 28, 2019
Excellent treatment I personally care so much about customer experience And I was not disappointed I came as a referral from a friend to buy my first Mercedes-Benz from Ali Mosavi and Im very pleased He was able to negotiate prices for me without any pressure, making sure I was comfortable with...
Yelp Review
- December 28, 2019
With the stereotype/reputation most dealerships and sales folks tend to have, I was truly dreading having to go through the process of getting a new car. However, to my pleasant surprise, Ali Mosavi made it an amazingly smooth process for me. I didn't even have to wait to be attended to as he was...
Yelp Review
- December 28, 2019
I don't have any pictures of my car but Issa got me my brand new 2020 250 CLA. It's yellow, I call her Goldie Locs and I'm in love! He's like a new family member to me. Treated the whole process w care and efficiency. Not once did I feel like I was being jipped or taken advantage of. Ask for Issa...
Yelp Review
- December 28, 2019
Issa is the best! If your looking to buy or lease a Mercedes go to him he always gets me the best deal possible on my cars. This is my second car from him and I couldn't be happier, he and his assistant are the best very friendly, professional, and attentive. When it's time to get another Benz I'll...
Yelp Review
- December 28, 2019
You Gotta come here best service anywhere I never liked any dealership but as awesome and kind and helpful as Issa was I just had to give him my business after shopping alll over I was not even ready to buy but Issa was so kool I just had too I love my new Benz. Thank you Issa and Lyphon I hope you...
Yelp Review
- December 28, 2019
This is the single best dealership I've ever been to. Daniel Woo and their sales manager Stevie Tu are the chillest guys and they literally provide the best service I've seen anywhere. You're guaranteed to get the best deal here because they straight up give you the best price without any of the bs....
Yelp Review
- December 27, 2019
Issa was amazing. He was very knowledgeable, friendly, and made me feel like family. I am definitely going to recommend him to my family and friends. If you walk in to Mercedes Benz of Long Beach, ask for Issa. Or call and make an appointment with him!
Yelp Review
- December 26, 2019
I had the best experience working with Issa he went above and beyond to make sure I got everything I wanted in a car. The process of purchasing the car was very smooth, and quick. I could not be happier with my experience. Issa has a great personality and if you are looking to buy a car he is your...
Yelp Review
- December 24, 2019
I can't begin to explain the amazing deal and service I got from client advisor Toshi Sato! He's got me the BEST price on my new 2019 GLA. He is so professional and has a great personality. He has won my business and the business of my family and friends for life. If your looking to buy or lease...
Yelp Review
- December 22, 2019
I went to this location to look at cars. ISSA made the experience the best! I ended up getting my first Mercedes and couldn't be happier I really liked ISSA's personality and demeanor. He treats everyone like they are part of the family and made me and my family feel welcomed. He really helped me...
Google Review
- December 21, 2019
The service was excellent except for the waiting room for the customers. It was cold and the seating was not very comfortable. I hope the new service area with the customer waiting area is better. Besides the waiting room acclamations, the service was excellent.
Yelp Review
- December 21, 2019
Extremely happy with my purchase this is my second vehicle from Mercedes-Benz of Long Beachbeautiful car, drives so smoothly, great features, more than what I can ask for Amazing service as well from everyone, starting from receptionist all the way to management, very courteous staff I would like to...
Google Review
- December 20, 2019
Google Review
- December 19, 2019
Very helpful staff when I purchased my GLC 300 4MATIC 2020. They allowed me to take time and look over all the documents to make sure everything was correct and nothing shady was going on. Would highly suggest them at long beach. Oh and they have the best prices out of all the Mercedes dealerships...
Yelp Review
- December 19, 2019
It's not bad, it's just not good. I will admit their sales and financing teams were pretty great, I told them I only had an hour and they closed the deal and processed all the paper work in a little over an hour. The rest is pretty comical. Here's a list:- I was accused of not returning a service...
Google Review
- December 17, 2019
Yelp Review
- December 16, 2019
Simply put, an excellent dealership. To be fair, I've only worked with one salesperson, but the experience has always been superb. I live in Los Angeles and there are numerous Mercedes dealerships much closer to me. But I always dread going to these dealerships because of the stereotypical car...
Yelp Review
- December 16, 2019
Colby took very good care of me. He patiently explained the tire pressure that is necessary for my car.
Cars.com Review
- December 15, 2019
I had the best and worry less experience with this dealership, it took only 2 hours since I stepped in till I left wit my brand new Mercedes Benz, Ali, the sales representative is wonderful, He is so welcoming and kindly found the exact car to my taste and an awesome test drive experience over the...
Yelp Review
- December 14, 2019
I had the best and worry less experience with this dealership, it took only 2 hours since I stepped in till I left wit my brand new Mercedes Benz,Ali, the sales representative is wonderful, He is so welcoming and kindly found the exact car to my taste and an awesome test drive experience over the...
Google Review
- December 13, 2019
Google Review
- December 13, 2019
I made an appointment for express service and my car was finished before scheduled time. With my car washed and vacuumed.
Google Review
- December 13, 2019
I had a 07:00 appointment time. Even with all the construction I was taken care of by service advisor Colby in a timely manner. I waited for my car. Colby kept me informed of the progress of the maintenance. The car was finished before the approximated time. My paperwork was completed. Advised...
Google Review
- December 11, 2019
Google Review
- December 11, 2019
Google Review
- December 11, 2019
Google Review
- December 11, 2019
Google Review
- December 10, 2019
Google Review
- December 09, 2019
10 out of 5 Stars!! Love there customer service and was very quick on getting me in and out with a loaner car. Highly recommend anyone who needs to service there Mercedes-Benz.
Google Review
- December 08, 2019
Google Review
- December 08, 2019
Excellent place everyone is very friendly and respectful...
Google Review
- December 07, 2019
Google Review
- December 04, 2019
The staff is very courteous and knowledgeable.
Yelp Review
- December 02, 2019
Sale, financial manager, sales manager they are so nice, I will buy car here again, also recommen to my friends
Google Review
- November 27, 2019
Yelp Review
- November 27, 2019
I recently purchased a Mercedes Benz c350e. Was an amazing choice with the help of Ivy Chieu. She was very kind and offered a lot of information about my car. She is a beautiful person inside and out as she stayed through the whole long process, helping any way she could and answering all questions...
Google Review
- November 24, 2019
Google Review
- November 23, 2019
Cars.com Review
- November 22, 2019
This is the third car I purchase from this dealership. Its always a pleasant experience and a great deal. Everyone is friendly and knowledgeable and not pushy like other places. I highly recommend this dealership!
Cars.com Review
- November 22, 2019
David Gonzalez was very nice and helpful during the process of trading in my Mercedes Benz for a new one. He got me a great deal and I am very happy overall with the experience. Ali showed me around the different cars and was excellent!
Google Review
- November 19, 2019
Yelp Review
- November 19, 2019
I would like to start by saying that I hate going to car dealerships. I had a wonderful experience at this dealership. I was there with my friend who was picking up her new car. My friend suggested many times that I work with Kristine Valencia, because she was "amazing." Boy was she right! To kill...
Yelp Review
- November 18, 2019
Issa is one of the most helpful car sales man you can get! He really cares about his customers and is straight forward with you. He will do anything to make you feel satisfied with your vehicle. I walked out with new Benz because Issa help me out with some awesome deals. I totally recommend in going...
Yelp Review
- November 18, 2019
Wonderful dealership! And best experience of leasing a car here. Ivy helps us a lot from beginning to the end. She has a great customer service. We enjoy this experience leading a car with her. I will definitely come back with friends who wants to lease or buy a car. Thank you
Yelp Review
- November 17, 2019
This has been our Mercedes dealership for our last 3 cars. Recently, for our 45th wedding anniversary we decided, on a whim, to get the new AMG GT 63, a magnificently beautiful 4 door coupe. Our salesman Issa, pulled the whole thing off via text, found the car and had it delivered to our house,...
Yelp Review
- November 17, 2019
Mercedes Benz of Long Beach was soo helpful in purchasing my new 2019 AMG GLE. Ali helped me find the exact car with the packages I wanted. He was patient and thorough. Also did the negotiations via phone/text decreasing the amount of time needed at the dealership. Ali got me the best deal and was...
Google Review
- November 16, 2019
Yelp Review
- November 14, 2019
The experience I received at MB of LB was 5 star! It's largely due to Jayson, Oscar and David. Their commitment to customer service was second to none. I will be recommending this store to anyone looking to get a new Mercedes. Thank you to the entire MB team!
Google Review
- November 13, 2019
Nice place
Google Review
- November 11, 2019
Google Review
- November 11, 2019
Google Review
- November 11, 2019
Yelp Review
- November 11, 2019
I can't recommend this amazing dealership enough and especially Kristine Valencia who went above and beyond for my wife and I when she recently leased her new GLC 300. In fact, we have had such a good experience at Mercedes-Benz of Long Beach that we're returning customers despite living 40 miles...
Yelp Review
- November 11, 2019
After a couple of interesting experiences to get the specific model I wanted at Fletcher Jones and at Steven's creek, I tried reqching out to the dealership at Long Beach after I found that they had the specific model I was interested in. Dez responded very quickly with the quote for the specific...
Yelp Review
- November 10, 2019
My wife and I received excellent friendly service from Ivy Chu when leasing a new car . There was no pressure and it was a pleasant experience. I highly recommend this dealership and especially Ivy. Thanks again to everyone involved with this purchase
Yelp Review
- November 05, 2019
Bought my car here. Good experience for the most part. Had my car serviced here for a few years, no complaints. But then, once I surpassed the 100k mile mark...and the check engine light came on...I get a huge price tag for repairs. I was flabbergasted! I got a second opinion from a local, well...
Yelp Review
- November 04, 2019
Ivy Chieu and Erin was great . Ivy help me find the car I wanted and got me a great deal .
Google Review
- November 01, 2019
Google Review
- November 01, 2019
Google Review
- November 01, 2019
Google Review
- November 01, 2019
Google Review
- October 31, 2019
Google Review
- October 31, 2019
Google Review
- October 30, 2019
Yelp Review
- October 29, 2019
My Dad has been getting his car serviced here ever since it was new. He has always had good service until yesterday and today when he was helped by Colby Shaffer. There was no communication on the progress of the car and my dad could not get a hold of him. I doubt they even did anything to the car....
Google Review
- October 27, 2019
Excellent service center
Google Review
- October 26, 2019
Great service! The best car buying experience we have had
Google Review
- October 26, 2019
Fast, Attentive Service Experience!
Google Review
- October 25, 2019
Google Review
- October 25, 2019
Google Review
- October 23, 2019
Google Review
- October 21, 2019
Great service all around. Impressive site.
Yelp Review
- October 21, 2019
Had the worst experience taking my car in for repair. The advisor was unfriendly. The cost was high, as expected in a dealer. What happened was they broke my steering wheel during the repair process. The wheel was clearly broken as it moves around, but the guy pulled up my car as if nothing is...
Google Review
- October 20, 2019
Yelp Review
- October 19, 2019
SERVICE DEPARTMENT - Nick Ortiz, advisorHaven't been here for a couple of years, I've always traveled further to this LB location because the service department and dealership in Torrance sucks! Nick Ortiz was my advisor, FAST, SWEET, SUPER EASY AND FUNNY (just like I like my men LOL JK!) so...
Yelp Review
- October 19, 2019
Woohoo! Oscar is the best if you want a fair and people-person approach when buying your car. We went to fix our old car but the cost was too expensive so we asked the person that was helping us to get us an easy-going dealer and we got Oscar. We told him what we can afford within our budget. He...
Google Review
- October 18, 2019
Yelp Review
- October 17, 2019
They are the worst! Do not go there. A few years ago, They said I needed new spark plugs at $1800+ and I later found out that the plugs were fine and did not need to be replaced for another 5 years... really! Recently, I had to go to the dealer to replace my recalled airbag and they replaced the...
Yelp Review
- October 17, 2019
Was approached by Walt, very friendly and respectful. I appreciated the way he took his time to understand what I was looking for and giving me time to decide on my options. He was straight forward but in a helping way, his personality and customer service was beyond expectations. I couldn't have...
Google Review
- October 14, 2019
Yelp Review
- October 14, 2019
I had an amazing experience , I been to many dealerships and this place was the most welcoming , my sales guy was very helpful great customer service I highly recommend , thank you so much Oscar
Yelp Review
- October 13, 2019
My experience was great and I am willing to recommend my friends and family to Long Beach Mercedes.Thanks Abana
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Response from the owner Replied: Sorry to read about your less than stellar experience... We still appreciate the honest feedback.
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Yelp Review
- October 11, 2019
Nick Ortiz was super helpful He was quick and offered my dog and myself waterHe was knowledgeable I appreciated Long Beach and nick
Google Review
- October 09, 2019
I couldn't say enough good things about this place they were so good to me even well before I bought the car from them I visited half a dozen different dealerships and I came back after they simply were better than best I was just treated as a customer but as a human being Issa from the long before...
Google Review
- October 08, 2019
Good customer service
Response from the owner Replied: Sorry to read about your less than stellar experience... We still appreciate the honest feedback.
Google Review
- October 08, 2019
Great customer service!!!
Google Review
- October 08, 2019
Good customer service
Google Review
- October 08, 2019
Great customer service!!!
Google Review
- October 07, 2019
I couldn't say enough good things about this place they were so good to me even well before I bought the car from them I visited half a dozen different dealerships and I came back after they simply were better than best I was just treated as a customer but as a human being Issa from the long before...
Google Review
- October 03, 2019
Google Review
- October 02, 2019
Nice place! Nice car!
Google Review
- October 01, 2019
I know one thing for sure which is whenever I take my car to Mercedes for routine checkup or major repairs its going to get done right the first time. Yes its a bit more expensive but my car has always ran like new even though its a 2006 which is pretty old. I have confidence that whenever I get in...
Google Review
- October 01, 2019
Joel is great, he's not pushy at all and made the process a pleasant one.
Google Review
- October 01, 2019
I am very pleased with the expertise that Raymond Yambao displayed.Thank you!!
Google Review
- October 01, 2019
I know one thing for sure which is whenever I take my car to Mercedes for routine checkup or major repairs its going to get done right the first time. Yes its a bit more expensive but my car has always ran like new even though its a 2006 which is pretty old. I have confidence that whenever I get in...
Google Review
- October 01, 2019
Joel is great, he's not pushy at all and made the process a pleasant one.
Google Review
- October 01, 2019
Nick is helpful, professional. He provided me a very good care. Five stars for him
Google Review
- September 30, 2019
Always a pleasant experience
Yelp Review
- September 30, 2019
Amazing customer service, comfortable customer lounge, excellent sales staff and exceptional automobiles. I highly recommend this dealership. My sales associate Daniel Woo is the best!
Google Review
- September 29, 2019
I am very pleased with the expertise that Raymond Yambao displayed.Thank you!!
Yelp Review
- September 28, 2019
If you're looking for a great dealership with a top notch sales rep., Steve Sweis of Mercedes-Benz of Long Beach is your man. He treated us with extreme kindness, we was not pressured to purchase a car in anyway. He made himself available to aid in our journey, answered all of our questions and...
Yelp Review
- September 28, 2019
If you're looking for a great dealership with a top notch sales rep., Steve Sweis of Mercedes-Benz of Long Beach is your man. He treated us with extreme kindness, we was not pressured to purchase a car in anyway. He made himself available to aid in our journey, answered all of our questions and...
Google Review
- September 27, 2019
Yelp Review
- September 27, 2019
For Parts.... please DO NOT GO to this dealership for parts...or rather STEALERSHIP... they will gouge you. I think the people in the parts counter Oscar and Jose make up their own prices since they must be on commission.GO TO House of Imports MBenz instead 20-30% cheaper if you have to get the...
Google Review
- September 26, 2019
Yelp Review
- September 26, 2019
My car was taken in for its service checkup at Mercedes Benz of Long Beach and I have to say for the first time I had the most polite person in service ANTONIO CALDERON he explained everything I had a question on in detail and took his time. Every time I phoned he answered or returned my call in a...
Yelp Review
- September 26, 2019
Fantastic service from Anthony. I'm very picky when it comes to what I want and Anthony was very patient with my requests and refused to let me go without a deal. Both Anthony and David (the manager) got me the car I wanted at the price I wanted. I really appreciate their time and effort in making...
Google Review
- September 25, 2019
Google Review
- September 25, 2019
Yelp Review
- September 25, 2019
We went there last week for the first time met with Tommy and Mason. They were so amazing. Thank you for the great customer service !Highly recommend this place!
Google Review
- September 24, 2019
Amazing experience, friendly staff, comfortable customer lounge, prompt professional service and a great deal on a new c300!
Google Review
- September 24, 2019
I called to ask a question about a battery and the parts department respectfully said that the service department would know more about common issues about that. I said okay was transfered to service and all I heard when answering the phone was music blasting from there phone. And the lady asked...
Google Review
- September 24, 2019
Bad attention. Im a very unhappy costumer since I call to make an appointment for service and they says didnt can because they need in advance some special number. (VIN?) I think they could give me my appointment and check what ever they need from my Mercedes
Google Review
- September 24, 2019
I think my Daughter likes her car! Thank you John and Mercedes Benz Long Beach!
Google Review
- September 24, 2019
They seemed a little cranky when I dropped in with a check-engine light, but they resolved the fault in good time. I sped off in style.
Google Review
- September 23, 2019
Google Review
- September 23, 2019
Bad attention. Im a very unhappy costumer since I call to make an appointment for service and they says didnt can because they need in advance some special number. (VIN?) I think they could give me my appointment and check what ever they need from my Mercedes
Yelp Review
- September 23, 2019
These guys get it! Less than one hour between arrival and departure in new Mercedes. Amazing, efficient, no BS, great deal! Great people to deal with.
Google Review
- September 23, 2019
I think my Daughter likes her car! Thank you John and Mercedes Benz Long Beach!
Google Review
- September 22, 2019
Google Review
- September 20, 2019
Selene is the best!
Google Review
- September 20, 2019
Every time we take our clients Sprinter vans for service or diagnosis, Kevin in service is always very truthful and courteous about repairs needed to be done and we very much appreciate his prompt service.
Google Review
- September 19, 2019
I called to ask a question about a battery and the parts department respectfully said that the service department would know more about common issues about that. I said okay was transfered to service and all I heard when answering the phone was music blasting from there phone. And the lady asked...
Response from the owner Replied: Hello Brandon,First of all, thank you for your valuable feedback. I am very disappointed to learn about your experience, and will be looking into these phone conversations personally. We will not tolerate this type of behavior, and we will continue to improve our staff's customer service skills through ongoing monitoring and continuous training. We are committed to providing "The Best or Nothing" world class experience that our customers are accustomed to, and deserve.
Google Review
- September 18, 2019
Amazing experience, friendly staff, comfortable customer lounge, prompt professional service and a great deal on a new c300!
Google Review
- September 17, 2019
Always a pleasant experience
Google Review
- September 17, 2019
I just love the folks at LBMB; the service is so friendly and professional. The sales crew is so helpful, even 8 months later.
Google Review
- September 17, 2019
They were very professional, and I was in and out. There customer service was great. Thanks Mercedes-Benz of Long Beach.
Google Review
- September 17, 2019
Unfriendly salesman said no test drive on the weekend!?? Bad experience!!
Google Review
- September 17, 2019
I just love the folks at LBMB; the service is so friendly and professional. The sales crew is so helpful, even 8 months later.
Google Review
- September 17, 2019
They were very professional, and I was in and out. There customer service was great. Thanks Mercedes-Benz of Long Beach.
Google Review
- September 16, 2019
Google Review
- September 14, 2019
Google Review
- September 14, 2019
Google Review
- September 14, 2019
Google Review
- September 14, 2019
Google Review
- September 14, 2019
Always a pleasant experience
Google Review
- September 14, 2019
Unfriendly salesman said no test drive on the weekend!?? Bad experience!!
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 10, 2019
This is a place where I feed them free BBQ are my friends we all going to be there well
Google Review
- September 10, 2019
This is a place where I feed them free BBQ are my friends we all going to be there well
Google Review
- September 08, 2019
Excellent service completed right on time.
Google Review
- September 08, 2019
Great service, quick and easy
Google Review
- September 08, 2019
So happy with Selene Torres our service advisor. She exceeded our expectations, we really appreciate her and will continue to own MB vehicles just to have the pleasure to deal with her! I wish I could give her 10 stars!! Very well deserved! Thank you so much for going above and beyond to help us!
Google Review
- September 08, 2019
A mistake may have been made on previous service work (install new transmission mounts). The hoses for the windshield washer were clogged or blocked. New appointment was made to fix and the service experience was excellent.
Google Review
- September 08, 2019
Excellent service, and my car was ready when promised! Everyone at Mercedes of Long Beach provides quality customer care! Thank you,Martha Herrera
Google Review
- September 08, 2019
Dez was easy to deal with and he deserved to sell me one. He's easy going, accountable, through and will be my go to seller for the next one.
Google Review
- September 08, 2019
If you have money the best if you buy parts nop order will call
Google Review
- September 08, 2019
Awesome service for 2nd time. John Blackledge took care of my family once again
Google Review
- September 08, 2019
Joel Turett is the guy to talk to. He is fair, honest, and works toward getting clients a fair deal on their next Mercedes.
Google Review
- September 08, 2019
This was my first experience with the Service Department at MB of Long Beach. I was referred to service advisor Christian Magana by another MB owner and Christian did not disappoint. Very professional, knowledgeable, and courteous. 5-stars. Thank you, Christian!
Google Review
- September 08, 2019
Mr. Jesse Lopez is always outstanding service!!!
Google Review
- September 08, 2019
Amazing staff very friendly
Google Review
- September 07, 2019
Excellent service completed right on time.
Google Review
- September 07, 2019
I couldn't say enough good things about this place they were so good to me even well before I bought the car from them I visited half a dozen different dealerships and I came back after they simply were better than best I was just treated as a customer but as a human being Issa from the long before...
Google Review
- September 05, 2019
Google Review
- September 05, 2019
I couldn't say enough good things about this place they were so good to me even well before I bought the car from them I visited half a dozen different dealerships and I came back after they simply were better than best I was just treated as a customer but as a human being Issa from the long before...
Google Review
- September 05, 2019
Yelp Review
- September 05, 2019
I couldn't say enough good things about this place they were so good to me even well before I bought the car from them I visited half a dozen different dealerships and I came back after they simply were better than best I was just treated as a customer but as a human being Issa from the long before...
Yelp Review
- September 05, 2019
I can not comprehend this Dealership. If the Germans ever experienced anything like I do, and repeatedly, with this service department, I bet Stuttgart would have a fit. So the inventor of the automobile has lowered itself to the caliber of a bad McDonalds. Let me mention that myself and family have...
Google Review
- September 04, 2019
Great service!
Google Review
- September 04, 2019
Google Review
- September 01, 2019
Google Review
- August 30, 2019
Google Review
- August 30, 2019
Joel Turett is the guy to talk to. He is fair, honest, and works toward getting clients a fair deal on their next Mercedes.
Google Review
- August 28, 2019
Good customer service
Google Review
- August 27, 2019
Amazing staff very friendly
Google Review
- August 26, 2019
Great service, quick and easy
Response from the owner Replied: Thank you Monica! What can we do to make it a 5 star review?
Google Review
- August 21, 2019
Dez was easy to deal with and he deserved to sell me one. He's easy going, accountable, through and will be my go to seller for the next one.
Google Review
- August 21, 2019
Excellent service, and my car was ready when promised! Everyone at Mercedes of Long Beach provides quality customer care! Thank you,Martha Herrera
Google Review
- August 20, 2019
If you have money the best if you buy parts nop order will call
Google Review
- August 20, 2019
Google Review
- August 19, 2019
A mistake may have been made on previous service work (install new transmission mounts). The hoses for the windshield washer were clogged or blocked. New appointment was made to fix and the service experience was excellent.
Google Review
- August 18, 2019
Google Review
- August 17, 2019
Mr. Jesse Lopez is always outstanding service!!!
Google Review
- August 15, 2019
Awesome service for 2nd time. John Blackledge took care of my family once again
Yelp Review
- August 14, 2019
I love this place. Whenever you are ready for a new car ask for Issa. He is a professional that understands the business. He listens, educates and is patient. Never once did I feel that I was being pressured to purchase because he got me exactly what I asked for second car in a row. Thank you for...
Google Review
- August 13, 2019
Yelp Review
- August 13, 2019
I feel like I have to update my review, based on the horrific experience we had with Mercedes of Long Beach. The initial meeting was fine. Ali was friendly and knowledgeable. However, two days later when I went to get into the car to go to work at 6 am, it wouldn't start and required a new battery....
Google Review
- August 12, 2019
So happy with Selene Torres our service advisor. She exceeded our expectations, we really appreciate her and will continue to own MB vehicles just to have the pleasure to deal with her! I wish I could give her 10 stars!! Very well deserved! Thank you so much for going above and beyond to help us!
Google Review
- August 12, 2019
Google Review
- August 11, 2019
Google Review
- August 11, 2019
Google Review
- August 11, 2019
Google Review
- August 11, 2019
Google Review
- August 11, 2019
Google Review
- August 11, 2019
Google Review
- August 11, 2019