CarGurus Review
- July 16, 2025
Very cool people
CarGurus Review
- February 08, 2025
Very friendly professional sales team. Delivered on all promises
Google Review
- January 11, 2025
Bought a new suv from Vic today, total professional…highly recommended giving Mercedes of Wilmington and Vic a chance to accommodate your new car buying needs..great selection, no pressure to buy and top notch service department!! Thanks for an easy transaction.. Louis
Response from the owner Replied: The team at Mercedes-Benz of Wilmington is thrilled to hear of your professional and successful visit to our dealership. We aim to provide the best customer service and listen to all your car wants and needs, while making the process as seamless as possible. Thank you for the 5-star review! Enjoy the new car. We hope to see you again.
Google Review
- January 03, 2025
A MB customer who was traveling, my fuel tank cap suddenly couldn't be opened, which meant I couldn't refuel and continue to move forward. Fortunately, I searched for a nearby car dealership. Without an appointment, they quickly and efficiently replaced my fuel tank cap parts. Amazingly, the service...
Response from the owner Replied: Andy, we are glad to have been of service during your travels. Thank you for choosing Mercedes-Benz of Wilmington as your dealership. We want to make sure every customer is taken care of, and it is great to hear we did just that. Thank you for sharing your positive experience. We wish you safe travels. Take care!
Google Review
- December 05, 2024
Alice is the best sales person at Mercedes Benz of wilmington and the manager is very knowledgeable and very helpful our experience was great and I’m loving every moment of my 2025 GLS 450
Response from the owner Replied: Kimora, the team at Mercedes-Benz of Wilmington thanks you for your high rating. We appreciate the feedback and hope to see you again.
Google Review
- December 04, 2024
Cannot say enough about Vic and his professionalism and team. It was the best experience in buying a new car from a dealership I have ever experienced. 5+ stars.
Response from the owner Replied: Ian, we are thrilled to hear about your positive car buying experience. We aim to provide top notch service to every customer, and it is pleasing to hear we did just that. Thank you for the glowing review. We hope you enjoy the new car! Take care.
Google Review
- December 01, 2024
Amazing dealing with this dealership. I’ve been to many but our salesman was exceptional. Tom listened to what I wanted and delivered. We did a deal in 3-4 emails and spent an hour and a half at the dealer to pick up car. I’ve been purchasing Mercedez cars since 1985 and this by far was the best...
Response from the owner Replied: Thank you for the kind words David! We appreciate your feedback and are ecstatic to hear how great our team did. We hope to see you again. Enjoy the new car!
Google Review
- November 13, 2024
I recently took my car for service at mercedes Benz of Wilmington and the service was outstanding. Brad is exceptional, professional and very courteous! He had my car ready the next day and I got the use of a loaner; a 2024 E350! Thank you Brad! I recommend this service center without hesitation!
Response from the owner Replied: Nancy, we are thrilled to hear about your positive experience at Mercedes-Benz of Wilmington! We strive to provide each and every customer with outstanding service. It is great to hear we did just that. We hope to see you again. Take care and thank you!
Google Review
- October 30, 2024
Fantastic service department. Staff happy to help with all needs! Only place I’ll take my car!
Response from the owner Replied: Thank you for the glowing review Anthony. We appreciate your feedback and wish you the best. Take care!
Google Review
- October 27, 2024
I had a great experience with Adam at dealership where I felt like a valued customer for the past year and a half. Adam was taking care of my car all the time and he was friendly, knowledgeable, and genuinely committed to helping me find the right car without any pressure. The welcoming atmosphere...
Response from the owner Replied: Feraidon, thank you for sharing your pleasant experience with us. We strive to provide customers with the best service as possible, so it is rewarding to hear we did just that. We hope to see you again, and thank you for the glowing review.