Samy was patient, informative, and honest with me about all the transaction details and went above and beyond to ensure my deal was fair and straightforward without any surprises. He and Harry stayed several hours past closing to help me finalize the deal and walk out with a new vehicle. I’m...

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Good service and good people:

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Thanks to the Sales Manager for asking Vic Magarov to assist me in my purchase of a New Sprinter van. It took days from start to finish. I usually drive off the lot with a new vehicle upon first contact. But due to my situation I needed help with picking out the right vehicle. After spec,ing out a...

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Thanks to Shelby Donnelly, I am now the proud owner of a beautiful Mercedes Benz!! She made the entire experience memorable and stress-free.I cannot recommend Shelby enough. If you are in the market for a car, I encourage you to visit Mercedes Benz of Wilmington and ask for her. She is an...

Response from the owner Replied: Lisa, we are delighted to hear that you had an amazing visit to Mercedes-Benz of Wilmington! We take pride in providing outstanding experiences for our clients, and we love to hear this was provided by Shelby! We look forward to serving you again, and we will ensure that everyone you recommend receives the same quality of service you have. Thank you once again for your kind words and we hope you enjoy your new Mercedes-Benz!

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Always a great experience working w Victor at MB of Wilmington. Thank You!

Response from the owner Replied: Thank you Charlie! We are glad to hear you had a great experience with Victor and it's our pleasure to assist you with your Mercedes-Benz needs!

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I had a great shopping experience with the sales rep Shelby. She made my transition into a mercedes very smooth and memorable. She's excellent to work with and gives the best customer service. 5 star experience

Response from the owner Replied: Thank you Rudegal! So glad to hear you had a great experience with Shelby, and we hope to continue providing you and your Mercedes-Benz with 5 star service!

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Shelby made trading my car in for another vehicle a quick and easy experience. Clean showroom, tons of inventory, very professional.

Response from the owner Replied: Thank you Zachary! We are glad to hear Shelby and our team made your recent experience such a pleasant one, we love to receive such wonderful feedback from our valued clients! Have a wonderful day and we are always here for you and your Mercedes-Benz!

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Mercedes-Benz of Wilmington provides exceptional service, and Brad's assistance was truly outstanding. From the moment I walked in, I was met with professionalism and expertise. His dedication to ensuring a smooth experience made my visit a pleasure. The overall service at Mercedes-Benz of...

Response from the owner Replied: Thank you Tobi! We are thrilled to hear our team has exceeded your expectations with our exceptional service, specifically Brad in our service department. It's a pleasure to have you as part of our dealership family, and we are here for anything more you may need!

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This dealership provided great service in a comfortable, no pressure environment. Hafiz Rosati, my consultant and I had a great time getting to know each other. He's a good guy before he's a sales rep.

Response from the owner Replied: Thank you and congratulations! We love to hear you had a great experience with our team, and we look forward to seeing you and your Mercedes-Benz again when it's time for your first service!

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This review is based solely off the sale alone. Hafiz was amazingly patient with us as we really didn’t know what we wanted. He never got frustrated and in the end we ended up leaving with a car that I love! There was 1 little hiccup but it wasn’t on him and still didn’t take away from the amazing...

Response from the owner Replied: Hello Jantaye, congratulations on your new Mercedes-Benz and thank you for choosing Mercedes-Benz of Wilmington! We're happy to hear you had such a positive experience with our team. Please let us know if there is anything else we can do for you, we are always happy to help!

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Brad Davis is the best adviser ever. His customer service etiquette is impeccable. I never have to worry about getting an appointment to have the car fixed. Brad always ensures that I understand what needs to be done with the car. Everyone at the dealership is courteous, kind and it’s just a joy...

Response from the owner Replied: Hi Marion! Thank you for taking the time to share your outstanding feedback about your experiences with Brad and our team, we appreciate you and look forward to your next visit!

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Had the pleasure of working with Brad at Wilmington. He is an extraordinary representative of MB of Wilmington’s Service department in the upmost professional regard. Very well spoken, informative, & knowledgeable MB representative that reflects the dealership’s values and overall professional...

Response from the owner Replied: Thank you David for sharing your recent experience with Brad, we are glad it was an excellent one! We appreciate you choosing our team at Mercedes-Benz of Wilmington, and we look forward to assisting you again in the future!

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Recently our car needed to be towed in for repair over the weekend. I worked with Brad Davis who was extremely busy due to the heavy rainstorm we had in the area and yet he was able to provide me with his undivided attention to get our car in and scheduled for service first thing Monday morning. ...

Response from the owner Replied: Hello Tom! On behalf of Brad and our team, we thank you for choosing Mercedes-Benz of Wilmington and appreciate all your kind words. Please do come and see us again if there's anything more we can do for you or your Mercedes-Benz!

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Excellent experience today! Steve and his team in parts provided speedy, friendly, awesome service. They never disappoint.

Response from the owner Replied: Jennie, we are glad to hear Steve and our team made your recent experience excellent! It's our pleasure to assist with keeping your Mercedes-Benz in first class condition, and we look forward to continue being of service!

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Shelby, Geoff and Druh, were great to work with during the entire process. I was able to reserve my vehicle and drive up from Richmond. It was quick and customer service driven from start to finish.

Response from the owner Replied: Congratulations on your new Mercedes-Benz and thank you for choosing Mercedes-Benz of Wilmington! We appreciate your review, and for taking the time to highlight members of our team who made your experience 5 star worthy. We hope you enjoy your new car, and look forward to seeing you again!

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I am not in the habit of writing reviews but this gentleman Geoffrey Townsend is very knowledgeable coupled with outstanding customer service. I highly recommend him because he understands what individuals needs are and gives you the tools necessary to achieve them all the while demonstrating top...

Response from the owner Replied: Thank you Trisha for taking the time to share your feedback! Your recommendation is the highest praise we could receive, and we look forward to providing your friends and family the same 5 star experience our team has provided for you!

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Geoff is the GOAT! His initial offer was better than every dealer i called after. One dealership even said "i don't believe that deal is real". He's the man to see and purchase a vehicle from.

Response from the owner Replied: Thank you BC for choosing Mercedes-Benz of Wilmington! We are glad to have assisted you through the purchasing process, and we hope you enjoy your new Mercedes-Benz. We are always here for anything additional you may need!

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I recently purchased an EQ from Mercedes-Benz of Wilmington, and I must say, the experience was nothing short of extraordinary. As someone deeply involved in the automotive industry, my standards for the buying and delivery process are quite high. Shelby and Sai not only met these expectations but...

Response from the owner Replied: Chris, thank you for the wonderful review of your recent experience with Shelby and Sai! We are proud to have provided you with a personalized and memorable 5 star experience. We hope you enjoy every drive in your new Mercedes-Benz, and we look forward to providing you with first-class service again on your next visit!-From all of us at Mercedes-Benz of Wilmington

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I have been having my cars serviced at MBofWilmington for many years. The service representative assigned to me, Brad Davis, has always provided friendly and professional assistance to me. Whether it’s a routine maintenance, a repair, or a recall, he is always there, sensitive to my need and...

Response from the owner Replied: Hi Reed, we are thrilled to hear Brad has made your experiences pleasant and personalized over the years! We appreciate your loyalty, kind words, and fantastic 5 star review. On behalf of our entire team, we're looking to seeing you and your Mercedes-Benz on your next visit!-The team at Mercedes-Benz of Wilmington

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I have an E450 Convertible I purchased from another dealer in PA. Since I live in Wilmington I've gone two times to help me with minor issues that I just needed to be educated on how to use. Both times I was fortunate enough to have Brad Davis as my service specialist. The guy is amazing....

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We just had my car serviced at MB Wilmington and was assigned Brad Davis. He gave us 5-Star service and help. Very efficient, timely and responsive. Highly recommend Brad and MB Wilmington.

Response from the owner Replied: Rob, we are glad that you had such a great experience with Brad and our team! It's a pleasure to be of service to you and your Mercedes-Benz. Your recommendation is the highest praise we could receive, and we hope we can be of assistance in the future!

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Brad was truly a professional to work with. He took his time and made the recommendations for my wife's vehicle while in for service. I will always seek his knowledge when it comes to my vehicles needs. Brad is a great asset to you organization. Thanks again buddy!

Response from the owner Replied: Damon, thank you for sharing your experience! We appreciate your positive feedback, and thank you for trusting our team at Mercedes-Benz of Wilmington to care for your Mercedes-Benz. It was our pleasure to make your experience 5 star worthy, and we look forward to assisting you again in the future!-The team at Mercedes-Benz of Wilmington

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Adam helped me out with a birthday surprise for my wife. Thank you Adam for helping me pull it off Job well done!

Response from the owner Replied: Thank you for the excellent 5 star rating! We appreciate you taking the time to leave your feedback, and are thrilled Adam made your purchase experience so positive! Congratulations to you and your family on your new Mercedes-Benz, and we look forward to being of service to you again in the future!-The team at Mercedes-Benz of Wilmington

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Giving my service advisor, Brad Davis, 5 out of 5! Brad has always provided excellent customer service and knowledgeable professional assistance. I have confidence that whatever my car needs, he will ensure gets addressed properly and most importantly, in a timely manner. His quality of work is...

Response from the owner Replied: Carolina, we appreciate you taking the time out to share your experiences with our service team! We are proud to provide professional, efficient, and exceptional service to our customers, and we are glad to hear this was your experience. We look forward to continue being there for you and your Mercedes-Benz!

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My experience at the Mercedes-Benz dealer in Wilmington Delaware off of Lancaster avenue have been really amazing dealing with Brad who have been very patient with me and always return my calls had quite a few issue with my Mercedes-Benz and it was very frustrated and he went the extra mile to help...

Response from the owner Replied: Hi Marvin, we appreciate your kind review and value your feedback! Brad is an important part of our team, and we are glad to hear he made your experience so positive. We appreciate you, and hope to continue being of service to you and your Mercedes-Benz!

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This is the third Mercedes that I have purchased from the Mercedes Benz’s of Wilmington establishment. I travel from Havre de Grace, Maryland to have all of my repairs and services completed. I enjoy the pleasant atmosphere and family greetings from staff when I arrive. Mr. Brad Davis actually makes...

Response from the owner Replied: Thank you James for your feedback, and congratulations on your new Mercedes-Benz! Your kind words and loyalty to our team, it's our pleasure to be there for you. We are thrilled Brad has made your experiences excellent. We hope you continue to love every drive in your Mercedes-Benz, and we are here for anything you may need along the way!

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Ask for Samy!! Samy has been amazing to work with. He will fight for you and get you the best deal. No pressure sales, he truly cares about matching you with your dream car. Samy stayed a few hours late with us and has been a pleasure to work with. 10/10 with Samy!

Response from the owner Replied: Jack, thank you for your kind review! We hope you love your new Mercedes-Benz, and are glad to hear Samy made your experience amazing! If there's anything more we can assist you with, please don't hesitate to reach out! We look forward to seeing you again!

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Samy was so helpful and knowledgeable! My husband and I walked in today and left with a brand new GLC 300! Samy was professional, polite, personable, and honest. He asked all the right questions and knew exactly when to give some space. Samy was not pushy and made us feel very comfortable which...

Response from the owner Replied: Hello and thank you for your kind review! We hope you and your family love your new GLC, and are glad to hear Samy made your experience a pleasure! It was our pleasure to assist you through this process, and we look forward to being there for you again in the future. If there's anything more we can assist you or your Mercedes-Benz with, please don't hesitate to reach out!

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I have a S550 Mercedes-Benz I had an issue with my car Brad at the Mercedes-Benz dealer on Lancaster avenue in Wilmington was very very helpful in assisting me I was really pleased of his services he went beyond to help me we need more people like him in the workplace thanks Brad

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I have had my Mercedes serviced here since I moved to Wilmington in 2021. On top of the normal services, I have had to use them twice when something went wrong. Both times, they fit me in immediately and went out of their way to help me through a difficult time. Brad Davis, my service advisor, is...

Response from the owner Replied: Hi Christine, thank you for sharing your experience with Brad and our team! We appreciate your recommendation, and value you as part of our dealership family. We hope you continue to enjoy your Mercedes-Benz, and we are here for anything you may need!-From all of us at Mercedes-Benz of Wilmington

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Thank you Anthony Puccio in the Service department for providing me such great service. I came in with an issue with my tire. You took the time to ensure that the servicing of my care was done in a timely matter. You informed me of the issue with my tire, provided instruction on how to resolve my...

Response from the owner Replied: Hello Crystal, we are happy to hear Anthony made your experience easy and personalized for you! We appreciate your kind words and wonderful review, and we can't wait to see you and your Mercedes-Benz again on your next visit!

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Very good experience working with Brad. He fixed all the issues I was experiencing. I would recommend MB of Wilmington for repairs and maintenance. Thanks

Response from the owner Replied: Hello Edward! We appreciate you taking the time to share your experience, and are glad to hear Brad made your recent experience excellent! Your recommendation is the highest from of praise we could receive. We wish you all the best with your Mercedes-Benz, and we look forward to providing you wit continued excellent service on your next visit!

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Response from the owner Replied: Hello Will, thank you for your outstanding 5 star rating from all of us here at Mercedes-Benz of Wilmington!

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Shelby is the best!

Response from the owner Replied: Awwwwww. Thank you for the business and we appreciate the stars Lauren :)

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My vehicle, an older model Mercedes CLK 320, had some minor key wear and tear replacement issues.Like anything in life, mistakes can happen. Damon Lewis, assistant service manager, not only eradicated whatever issues I felt were mishandled but he went out of his way to ensure that I did not pay my...

Response from the owner Replied: Hi Reginald, we sincerely thank you for sharing your 5 star experience with our team during your visit! We appreciate you providing us the opportunity to make the situation right, and we are thrilled to hear Damon was able to make your experience end on a positive note. We are here for anything you or your Mercedes-Benz need going forward!-The team at Mercedes-Benz of Wilmington

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Response from the owner Replied: Thank you for the stars!

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Requested for a test drive of a GLC300 on a Thursday. Vic reached out on Friday and the family did the test drive that same evening and bought the car Monday. And we got a good deal with the trade in too. One of the most pleasant and seamless car buying experience. 5 stars to Vic and team.

Response from the owner Replied: Congratulations Sivakumar on your new Mercedes-Benz! We sincerely appreciate your 5 star rating of Vic and our team, and we are here for anything you or your vehicle may need going forward!-From all of us at Mercedes-Benz of Wilmington

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Shelby is great and very patient! The entire purchase was quick, easy and efficient. Highly recommend.

Response from the owner Replied: Congratulations Hipple, we hope you love your new Mercedes-Benz! Shelby is a shining star on our Sales team, and we love to hear she was able to make your experience excellent! We look forward to providing you and your vehicle with the same quick, easy, and efficient service for years to come.-Your friends at Mercedes-Benz of Wilmington

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Prompt email response and was prepped for my test drive when I arrived. Fair negotiations with no pressure. Final transaction was quick and efficient.

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Got a beautiful car at a great price. Couldn’t have asked for a better salesman or experience. Thank you Samy

Response from the owner Replied: Thank you Chris for the 5 star review! Congratulations on your new Mercedes-Benz, and we hope to continue providing you with excellent service on your next visit!

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Great service,professional, attentive, repaired in a timely fashion and returned my car to my home since I had no transportation.

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I recently traded in my car for a cpo Mercedes here, and it was a great experience ! Maybe 2 hrs in and out the door! No nonsense at all. They gave me a great price on my trade and the new car. Shelby was pleasant and went above and beyond helping me empty my old car and text me the next day on her...

Response from the owner Replied: Thank you for the 5 star review K! Congratulations on your new Mercedes, and we look forward to continue providing you with outstanding service!

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Vic and his team were extremely helpful and great to work with in the process of purchasing a used vehicle. Vic was very patient and helpful, allowed me to take my time and ask questions in the decision, and ultimately give me a great deal. Great experience!!

Response from the owner Replied: Thank you for your 5 star review Meghan! Congratulations on your new vehicle, and we look forward to continue providing you with excellent service!

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I bought a 2020 Audi Q5 from this dealership and feel their service is unmatched. I was treated as if I was the most important customer and could see they treated all their customers with as much importance as I was receiving. My sales consultant was Vic Magarov and he did everything he could to...

Response from the owner Replied: Thank you for your 5 star review Tony! We appreciate your kind words and we love to hear about such a positive experience! Thank you for your loyalty and we look forward to providing you with excellent service on your next visit!

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I purchased a used 2020 Audi Q5 from this dealership approximately 5 days ago. The moment I walked into the dealership I was treated as if I was the most important customer in there. I also noticed that is how all the customers were being treated. My sales consultant was Vic Magarov and he went out...

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I literally love this Mercedes Benz location. The customer service is very on point. I’ve been to this location 3 times and each time I’ve been, I’ve received good customer service and good service on my car. My recent visit was for my battery and Scott took great care of me! He was really nice and...

Response from the owner Replied: Thank you for your 5 star review! We appreciate your loyalty, and hope to continue providing you with excellent service for your Mercedes-Benz!

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I worked with Shelby Donnelly at Mercedes Benz of Wilmington on many different purchases. She is hands down the best! Shelby is honest, helpful and always has her clients best interest!I love working with Shelby!

Response from the owner Replied: Thank you so much! SO great to hear Shelby took such good care of you. All of our employees appreciate your business' and your feedback as well. Thanks for the stars!

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Shelby is a rock star. In and out with a vehicle in less than few hours. She was courteous helpful and kind. Took the time for find the best options for our family and did everything she could to meet our needs.Highly recommend. All star player.

Response from the owner Replied: Thank you for your 5 star review Jay! Congratulations on your new vehicle and we look forward to providing you with continued excellent service!

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I can't speak highly enough of Shelby & Todd who assisted us with now 3 Mercedes over the years. Their attention to detail and their willingness to help my family is above and beyond! Thank you so much and we look forward to the next one!

Response from the owner Replied: So fantastic to hear this Joe! We appreciate you leaving comments and your business with us is much appreciated. It is always fantastic to hear when there's a connection with employees. Thanks for the stars!

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Worked with Shelby on purchasing a new car and it was a great experience. Her communication and kindness made the sales process so simple. Love her and love the new car. Thanks Shelby!- Alex

Response from the owner Replied: Communication and kindness. So fantastic to hear that your experience went like this. All of our employees thank you for your business and we all appreciate you giving us this fantastic feedback. Thank you for the stars and we wish you all our best!

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Shelby just got me a deal of my dreams. She was amazing. There were no any hiden costs. Overall, i am more than happy with my experience with Shelby and this Mercedes dealership.

Response from the owner Replied: So great to hear Darko! We value our employees very much and it is amazing to hear that you received that experience. We always try and it looks like we succeeded this time! Thank you for the stars :)

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I have to say dealing with Vik Magarov was a wonderful experience. My parents are up in age and he was very patient, knowledgeable and honest in getting the deal done. The manager, Todd, was also a huge help with meeting their needs. It was an effortless transaction. Vik even knew to have the...

Response from the owner Replied: What kind words Nicole! On behalf of all of our employees we appreciate your business and appreciate you writing this review. We always try and live up to this level and fortunately we did this time! Thank you so much and we hope you enjoy the new Mercedes :)

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I absolutely love this place. I have been to Fort Washington, Cherry Hill and Devon locations and although I never had a poor experience and any location, the experience at Wilmington is always top tier. I came in on a Saturday and had to bring my toddler. She was fed and accommodated by all the...

Response from the owner Replied: Awwwwwww. Thank you Ebony! You are correct, all dealerships do an appropriate job representing the brand but we are so happy we were able to make you feel special on your visit. Thank you for being a customer and talk soon :)

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