Very friendly professional sales team. Delivered on all promises

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Bought a new suv from Vic today, total professional…highly recommended giving Mercedes of Wilmington and Vic a chance to accommodate your new car buying needs..great selection, no pressure to buy and top notch service department!! Thanks for an easy transaction.. Louis

Response from the owner Replied: The team at Mercedes-Benz of Wilmington is thrilled to hear of your professional and successful visit to our dealership. We aim to provide the best customer service and listen to all your car wants and needs, while making the process as seamless as possible. Thank you for the 5-star review! Enjoy the new car. We hope to see you again.

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A MB customer who was traveling, my fuel tank cap suddenly couldn't be opened, which meant I couldn't refuel and continue to move forward. Fortunately, I searched for a nearby car dealership. Without an appointment, they quickly and efficiently replaced my fuel tank cap parts. Amazingly, the service...

Response from the owner Replied: Andy, we are glad to have been of service during your travels. Thank you for choosing Mercedes-Benz of Wilmington as your dealership. We want to make sure every customer is taken care of, and it is great to hear we did just that. Thank you for sharing your positive experience. We wish you safe travels. Take care!

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Alice is the best sales person at Mercedes Benz of wilmington and the manager is very knowledgeable and very helpful our experience was great and I’m loving every moment of my 2025 GLS 450

Response from the owner Replied: Kimora, the team at Mercedes-Benz of Wilmington thanks you for your high rating. We appreciate the feedback and hope to see you again.

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Cannot say enough about Vic and his professionalism and team. It was the best experience in buying a new car from a dealership I have ever experienced. 5+ stars.

Response from the owner Replied: Ian, we are thrilled to hear about your positive car buying experience. We aim to provide top notch service to every customer, and it is pleasing to hear we did just that. Thank you for the glowing review. We hope you enjoy the new car! Take care.

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Amazing dealing with this dealership. I’ve been to many but our salesman was exceptional. Tom listened to what I wanted and delivered. We did a deal in 3-4 emails and spent an hour and a half at the dealer to pick up car. I’ve been purchasing Mercedez cars since 1985 and this by far was the best...

Response from the owner Replied: Thank you for the kind words David! We appreciate your feedback and are ecstatic to hear how great our team did. We hope to see you again. Enjoy the new car!

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I recently took my car for service at mercedes Benz of Wilmington and the service was outstanding. Brad is exceptional, professional and very courteous! He had my car ready the next day and I got the use of a loaner; a 2024 E350! Thank you Brad! I recommend this service center without hesitation!

Response from the owner Replied: Nancy, we are thrilled to hear about your positive experience at Mercedes-Benz of Wilmington! We strive to provide each and every customer with outstanding service. It is great to hear we did just that. We hope to see you again. Take care and thank you!

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Fantastic service department. Staff happy to help with all needs! Only place I’ll take my car!

Response from the owner Replied: Thank you for the glowing review Anthony. We appreciate your feedback and wish you the best. Take care!

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I had a great experience with Adam at dealership where I felt like a valued customer for the past year and a half. Adam was taking care of my car all the time and he was friendly, knowledgeable, and genuinely committed to helping me find the right car without any pressure. The welcoming atmosphere...

Response from the owner Replied: Feraidon, thank you for sharing your pleasant experience with us. We strive to provide customers with the best service as possible, so it is rewarding to hear we did just that. We hope to see you again, and thank you for the glowing review.

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Big shout out Shelby that works in the sales department! Shelby did not rush us, we did not feel like we were being pushed to make a purchase we didn’t want, very knowledgeable great with communication. buying the GLS was a great experience, but Shelby made it a 10/10 experience! would highly...

Response from the owner Replied: We are pleased to hear about your positive experience at Mercedes-Benz of Wilmington. Thank you for the high rating! We wish you the best and hope to see you again.

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Mercedes Benz Mobile Service! 10/10! Highly recommend. Not only convenient because they came to me for an oil change, but, it was done in about 30 minutes! I live in Jersey and it was still a free service. Thank you Carl ! You were great.

Response from the owner Replied: We are pleased to know your experience with our dealership was pleasant. Thank you for the glowing review Sade. We hope to see you again.

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I recently purchased my Mercedes at the Wilmington DE location. My sales person Hafez is the best hands down. He made the whole purchasing experience enjoyable he kept his word on everything knows his cars & is a true professional. If you’re looking to purchase a Mercedes in the Wilmington DE area...

Response from the owner Replied: Gary, we are happy to hear your experience at Mercedes-Benz of Wilmington was an enjoyable experience. Hafez is a valued member of our team. Thank you for the five star review! We appreciate it and hope to see you again.

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Vic Magarov's Ultimate Car Buying ExperienceWhen I decided it was time for a new car, I had no idea that Vic Magarov would transform what could have been a tedious chore into one of the most exciting experiences of my life. From the moment I stepped into the dealership, I felt like I wasn’t just a...

Response from the owner Replied: Bryce, we are glad to hear your experience at our dealership was a memorable and enjoyable. We know that buying a car can have its downsides and we strive to provide our customers with the best service possible. Thank you for the glowing review! We appreciate it and hope to see you again.

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Had a great experience buying our 2021 c300 cpo. Vic was a great salesman and the entire staff was great to work with. Highly recommend

Response from the owner Replied: This is fantastic to hear Steve! We are glad to have been of assistance. We hope you are enjoying the new car. Thank you for the review!

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Mercedes Benz of Wilmington is a great place to find your car. The sales team is outstanding, and I had a great experience working with Shelby Donnelly. Shelby is an exceptional salesperson who focuses on building long-term customer relationships rather than just making a one-time sale. She is...

Response from the owner Replied: This is great to hear Yazen! We are happy Shelby provided excellent customer service and that she provided you with exactly what you needed. Thank you for the review and we look forward to seeing you again.

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