DealerRater Review
- July 12, 2026
Left by Mksaute
Thanks for great service wish all car dealerships stop charging customers 3percent for using credit cards specially when entertainment companies restaurants movie theaters even hospitals don’t do it
Cars.com Review
- July 12, 2026
Left by Mksaute
Thanks for great service wish all car dealerships stop charging customers 3percent for using credit cards specially when entertainment companies restaurants movie theaters even hospitals don’t do it
DealerRater Review
- June 30, 2026
Left by Wayne Gauthier
My service manager David was exceptional in communicating and meeting my concerns while getting the work required dine under the warranty.
Cars.com Review
- June 30, 2026
Left by Wayne Gauthier
My service manager David was exceptional in communicating and meeting my concerns while getting the work required dine under the warranty.
DealerRater Review
- June 28, 2026
Left by mahnaz
Impeccable customer service from the moment I drove into the service bay. Very well organized operation - I was in and out within 15 min (including a loaner for the day). I also asked them to have a look at some scratches all along the passenger side and see what their person could do to buff...
Cars.com Review
- June 28, 2026
Left by mahnaz
Impeccable customer service from the moment I drove into the service bay. Very well organized operation - I was in and out within 15 min (including a loaner for the day). I also asked them to have a look at some scratches all along the passenger side and see what their person could do to buff...
Cars.com Review
- June 23, 2026
Left by jcardea1940
Started on time. Explained everything well. I was out in reasonable time. First time I have used service with new owners
DealerRater Review
- June 23, 2026
Left by jcardea1940
Started on time. Explained everything well. I was out in reasonable time. First time I have used service with new owners
DealerRater Review
- June 09, 2026
Left by Melinda Snow
We’ve always been satisfied with the quality of mechanical service we’ve received. knowing that Mercedes stands by its work. We also were pleased to have Ragina Fitz as our customer service representative. She’s extremely knowledgeable & professional! Truly an asset to Mercedes!
Cars.com Review
- June 09, 2026
Left by Melinda Snow
We’ve always been satisfied with the quality of mechanical service we’ve received. knowing that Mercedes stands by its work. We also were pleased to have Ragina Fitz as our customer service representative. She’s extremely knowledgeable & professional! Truly an asset to Mercedes!
DealerRater Review
- April 27, 2026
Left by uduaka
They were attentive, hard working and fair. Will purchase from them again soon. Very good experience.
Cars.com Review
- April 27, 2026
Left by uduaka
They were attentive, hard working and fair. Will purchase from them again soon. Very good experience.
DealerRater Review
- April 23, 2026
Left by craig12golf
They were very Busy but fit me in withing a Week since I needed a Loaner. Car was kept clean and everything fixed. Thanks Regina
Cars.com Review
- April 23, 2026
Left by craig12golf
They were very Busy but fit me in withing a Week since I needed a Loaner. Car was kept clean and everything fixed. Thanks Regina
DealerRater Review
- April 06, 2026
Left by tcb308
Regina as always was outstanding, things went a little slower because of the need to source old parts. We did come up with a plan that was very accommodating.
Cars.com Review
- April 06, 2026
Left by tcb308
Regina as always was outstanding, things went a little slower because of the need to source old parts. We did come up with a plan that was very accommodating.
DealerRater Review
- April 04, 2026
Left by DanGiang
They’re awesome, specially Michael Sharper. He’s helped me through out the process. Thank you
Cars.com Review
- April 04, 2026
Left by DanGiang
They’re awesome, specially Michael Sharper. He’s helped me through out the process. Thank you
DealerRater Review
- March 21, 2026
Left by abcdefg
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Cars.com Review
- March 21, 2026
Left by abcdefg
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DealerRater Review
- March 21, 2026
Left by lefitrer
Exceptional experience! Nicole was great to work with and Ryan Pulley was amazing. I always have a good experience working with you all.
Cars.com Review
- March 21, 2026
Left by lefitrer
Exceptional experience! Nicole was great to work with and Ryan Pulley was amazing. I always have a good experience working with you all.
DealerRater Review
- March 20, 2026
Left by Ben
Salesman (Mike) had the cars I wanted to see ready for viewing and test drive when I arrived. Process was very straight forward with very little back and forth on pricing. Experience I have come to expect from Mercedes. This was my fifth Mercedes purchase.
Cars.com Review
- March 20, 2026
Left by Ben
Salesman (Mike) had the cars I wanted to see ready for viewing and test drive when I arrived. Process was very straight forward with very little back and forth on pricing. Experience I have come to expect from Mercedes. This was my fifth Mercedes purchase.
DealerRater Review
- March 12, 2026
Left by ekdevlin
Excellent customer service from the beginning and wonderful follow up. A truly positive caring experience.
Cars.com Review
- March 12, 2026
Left by ekdevlin
Excellent customer service from the beginning and wonderful follow up. A truly positive caring experience.
DealerRater Review
- February 27, 2026
Left by Bluntsaved
The service I received was truly outstanding. I was only there to pick up a key fob and to get a programmed, but I am very impressed with the professionalism. Thanks for making my visit very positive.
Cars.com Review
- February 27, 2026
Left by Bluntsaved
The service I received was truly outstanding. I was only there to pick up a key fob and to get a programmed, but I am very impressed with the professionalism. Thanks for making my visit very positive.
DealerRater Review
- February 23, 2026
Left by skderm
Our entire experience at Midlothian MB was fantastic. Viktoriya and Martin were knowledgeable, thorough and very friendly. Best car buying experience we have ever had.
Cars.com Review
- February 23, 2026
Left by skderm
Our entire experience at Midlothian MB was fantastic. Viktoriya and Martin were knowledgeable, thorough and very friendly. Best car buying experience we have ever had.
DealerRater Review
- February 11, 2026
Left by gingrkennedy
The purchasing process was easy and efficient. Frank made sure we were well taken care of at all times!
Cars.com Review
- February 11, 2026
Left by gingrkennedy
The purchasing process was easy and efficient. Frank made sure we were well taken care of at all times!
DealerRater Review
- February 08, 2026
Left by turkeyfarm
Extremely friendly people. Very responsive and clearly explained everything. In addition, they got me in and out in a hurry which was important to me. Overall, a great experience.
Cars.com Review
- February 08, 2026
Left by turkeyfarm
Extremely friendly people. Very responsive and clearly explained everything. In addition, they got me in and out in a hurry which was important to me. Overall, a great experience.
DealerRater Review
- February 06, 2026
Left by Mtoddpitts
All personnel are professional and timely and always greet me with a smile make me feel welcome
Cars.com Review
- February 06, 2026
Left by Mtoddpitts
All personnel are professional and timely and always greet me with a smile make me feel welcome
DealerRater Review
- February 04, 2026
Left by Goodman.ae
They made everything so easy and were great to work with. Lots of patience and attention to detail. Also I felt safe to take time to make my decision. A really great experience.
Cars.com Review
- February 04, 2026
Left by Goodman.ae
They made everything so easy and were great to work with. Lots of patience and attention to detail. Also I felt safe to take time to make my decision. A really great experience.
DealerRater Review
- February 04, 2026
Left by Belle
Great dealership attentive to the customer needs and Frank Costa was very thorough in helping us find the vehicle that fit our preferences we were absolutely thrilled with the experience
Cars.com Review
- February 04, 2026
Left by Belle
Great dealership attentive to the customer needs and Frank Costa was very thorough in helping us find the vehicle that fit our preferences we were absolutely thrilled with the experience
DealerRater Review
- January 27, 2026
Left by tbrightwell
I drove my vehicle in unexpectedly because of battery issues. I did not have to wait, and the service department processed my car for repair and I left it there to be picked up after the service was completed.
Cars.com Review
- January 27, 2026
Left by tbrightwell
I drove my vehicle in unexpectedly because of battery issues. I did not have to wait, and the service department processed my car for repair and I left it there to be picked up after the service was completed.
DealerRater Review
- December 25, 2025
Left by ronnieramos
It was a great buying experience and I will return for the next one. Merry Christmas
Cars.com Review
- December 25, 2025
Left by ronnieramos
It was a great buying experience and I will return for the next one. Merry Christmas
DealerRater Review
- December 18, 2025
Left by robert_bloxom
Nicole was terrific to work with on my repair. I always receive excellent service from MB of Midlothian.
Cars.com Review
- December 18, 2025
Left by robert_bloxom
Nicole was terrific to work with on my repair. I always receive excellent service from MB of Midlothian.
DealerRater Review
- December 13, 2025
Left by bryan.mueller
Tyler Whitley, came by at the perfect time. I was in the need of a new work van. I normally wouldn’t have looked at the Mercedes vans. I had him quote me and was pleasantly surprised that he had competitive pricing. After some back and forth to get the correct options we made a deal. I’m looking...
Cars.com Review
- December 13, 2025
Left by bryan.mueller
Tyler Whitley, came by at the perfect time. I was in the need of a new work van. I normally wouldn’t have looked at the Mercedes vans. I had him quote me and was pleasantly surprised that he had competitive pricing. After some back and forth to get the correct options we made a deal. I’m looking...
DealerRater Review
- December 08, 2025
Left by jmoore
Dallas and Adam were great. Thanks for the professional help. why a five word minimum?
Cars.com Review
- December 08, 2025
Left by jmoore
Dallas and Adam were great. Thanks for the professional help. why a five word minimum?
DealerRater Review
- November 28, 2025
Left by vsnowgregory
After six months of being frustrated ! Adam was was very helpful getting Hermes Module Repaired.
Consumer Replied: Thanks Adam for being helpful.
Cars.com Review
- November 28, 2025
Left by vsnowgregory
After six months of being frustrated ! Adam was was very helpful getting Hermes Module Repaired.
Consumer Replied: Thanks Adam for being helpful.
DealerRater Review
- November 21, 2025
Left by toyplaneguy
All the Staff at your dealership was very helpful and well as kind with both me and my wife.Just a great experiance all around.
Cars.com Review
- November 21, 2025
Left by toyplaneguy
All the Staff at your dealership was very helpful and well as kind with both me and my wife.Just a great experiance all around.
DealerRater Review
- November 21, 2025
Left by dmorgan2208
This is my second purchase from Mercedes-Benz Midlothoan. Both times were pleasant experiences. Tarek is the best, very easy to work with and looks out for the customer.
Cars.com Review
- November 21, 2025
Left by dmorgan2208
This is my second purchase from Mercedes-Benz Midlothoan. Both times were pleasant experiences. Tarek is the best, very easy to work with and looks out for the customer.
DealerRater Review
- November 05, 2025
Left by Beverly Vaughan
Everyone is very professional and extremely friendly. Love the video you receive while service is being performed
Cars.com Review
- November 05, 2025
Left by Beverly Vaughan
Everyone is very professional and extremely friendly. Love the video you receive while service is being performed
CarGurus Review
- October 31, 2025
Left by Tom
It appears that I was too late for the vehicle I was interested in, but Vik was extremely responsive and very helpful in his efforts to work with me. I...
DealerRater Review
- October 26, 2025
Left by wilkinsm65
So far so good service! The issue was fixed that I brought it in for.
Cars.com Review
- October 26, 2025
Left by wilkinsm65
So far so good service! The issue was fixed that I brought it in for.
DealerRater Review
- October 19, 2025
Left by dtribblesr
Excellent service representative in Scott Lambert. He does a wonderful job of scheduling and delivering on his promises!
Cars.com Review
- October 19, 2025
Left by dtribblesr
Excellent service representative in Scott Lambert. He does a wonderful job of scheduling and delivering on his promises!
DealerRater Review
- October 18, 2025
Left by w-gleason
The service was excellent. The customer waiting area is very comfortable. I was kept informed of the progress on my vehicle's service.
Cars.com Review
- October 18, 2025
Left by w-gleason
The service was excellent. The customer waiting area is very comfortable. I was kept informed of the progress on my vehicle's service.
DealerRater Review
- October 11, 2025
Left by AMG
I received great service and a welcoming response from Ryan Pulley (general manager), Scott Lambert in service Tim Lyons (master technician ) as well as other staff.
Cars.com Review
- October 11, 2025
Left by AMG
I received great service and a welcoming response from Ryan Pulley (general manager), Scott Lambert in service Tim Lyons (master technician ) as well as other staff.
DealerRater Review
- October 06, 2025
Left by tjen6459
Frank is a great communicator, which made purchasing a car quick and simple. Frank was wonderful to work with!
Cars.com Review
- October 06, 2025
Left by tjen6459
Frank is a great communicator, which made purchasing a car quick and simple. Frank was wonderful to work with!
DealerRater Review
- October 04, 2025
Left by tking
Thanks to Austin, Will and Martin. Very happy with the experience. Would highly recommend! Was in and out in 30 minutes
Cars.com Review
- October 04, 2025
Left by tking
Thanks to Austin, Will and Martin. Very happy with the experience. Would highly recommend! Was in and out in 30 minutes
DealerRater Review
- September 30, 2025
Left by JamieM.
I visited Mercedes-Benz of Midlothian yesterday to have a spare key made, and I was very pleased with the service. My key came pre-programmed, so I didn’t have to pay the additional programming fee—which was a pleasant surprise since Mercedes services can already be quite expensive. I currently own...
Cars.com Review
- September 30, 2025
Left by JamieM.
I visited Mercedes-Benz of Midlothian yesterday to have a spare key made, and I was very pleased with the service. My key came pre-programmed, so I didn’t have to pay the additional programming fee—which was a pleasant surprise since Mercedes services can already be quite expensive. I currently own...
Edmunds.com - Service Review
- September 23, 2025
Left by Victoria Bloxom
An urgent, unscheduled issue surfaced with my vehicle that required immediate attention to ensure safe driving. The service manager responded with exceptional professionalism and care—she arranged a loaner vehicle on the spot and accepted my car without delay. The loaner was a class above my own,...
DealerRater Review
- September 18, 2025
Left by Chetai
Excellent dealership and service center. Scott Lambert is a wonderful service manager. Ryan is an amazing dealership manager!
Cars.com Review
- September 18, 2025
Left by Chetai
Excellent dealership and service center. Scott Lambert is a wonderful service manager. Ryan is an amazing dealership manager!
DealerRater Review
- September 15, 2025
Left by Tommy
Great customer service and very knowledgeable technicians. I experience was enjoyable and would highly recommend!
Cars.com Review
- September 15, 2025
Left by Tommy
Great customer service and very knowledgeable technicians. I experience was enjoyable and would highly recommend!
DealerRater Review
- September 14, 2025
Left by dharti87
I’m very disappointed with Mercedes service. My car has been in for over a week on three different occasions, and each time the loaner car was dirty and restricted to only 75 miles. If a repair takes more than a week, there should not be such a mileage limit.
Dealer Replied: Good afternoon. We apologize for the dirty loaner car. The mileage limit of 75 miles is per day, not for the duration of the loaner agreement. We are sorry for any confusion there.
Cars.com Review
- September 14, 2025
Left by dharti87
I’m very disappointed with Mercedes service. My car has been in for over a week on three different occasions, and each time the loaner car was dirty and restricted to only 75 miles. If a repair takes more than a week, there should not be such a mileage limit.
Dealer Replied: Good afternoon. We apologize for the dirty loaner car. The mileage limit of 75 miles is per day, not for the duration of the loaner agreement. We are sorry for any confusion there.
DealerRater Review
- September 14, 2025
Left by EWARE108
Very clean. Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments
Cars.com Review
- September 14, 2025
Left by EWARE108
Very clean. Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments
DealerRater Review
- September 13, 2025
Left by MOHAMEDGARAWI
The best customer service and they are very helpful and answered all questions thank you
Cars.com Review
- September 13, 2025
Left by MOHAMEDGARAWI
The best customer service and they are very helpful and answered all questions thank you
DealerRater Review
- September 12, 2025
Left by Eleni
Isaiah treated me well & showed me all the features of my purchase. He’s an asset to anyone buying a vehicle.
Cars.com Review
- September 12, 2025
Left by Eleni
Isaiah treated me well & showed me all the features of my purchase. He’s an asset to anyone buying a vehicle.
DealerRater Review
- September 11, 2025
Left by wilttp101
Scott L. was Awesome! I was able to text him with my issue and he advised to bring my car. He was able to review my car with the team and determine the issue. He is just a professional at his job.
Cars.com Review
- September 11, 2025
Left by wilttp101
Scott L. was Awesome! I was able to text him with my issue and he advised to bring my car. He was able to review my car with the team and determine the issue. He is just a professional at his job.
DealerRater Review
- September 10, 2025
Left by jjgriffi501
I am super happy with the service for my GLE350. Nicole was fabulous and took care what needed was taken care of. I really appreciate her attention to detail. Great job!!
Cars.com Review
- September 10, 2025
Left by jjgriffi501
I am super happy with the service for my GLE350. Nicole was fabulous and took care what needed was taken care of. I really appreciate her attention to detail. Great job!!
DealerRater Review
- September 10, 2025
Left by shane62
I have been to the dealership for service on several occasions and have always had a top tier experience. Staff members are consistently professional, courteous and accommodating.
Cars.com Review
- September 10, 2025
Left by shane62
I have been to the dealership for service on several occasions and have always had a top tier experience. Staff members are consistently professional, courteous and accommodating.
DealerRater Review
- September 10, 2025
Left by Ewashin
Excellent comication about the level of maintenance needed for my 2023 Mercedes Sprinter 2500. Ms Frtz explained everything in detail.
Cars.com Review
- September 10, 2025
Left by Ewashin
Excellent comication about the level of maintenance needed for my 2023 Mercedes Sprinter 2500. Ms Frtz explained everything in detail.
DealerRater Review
- September 09, 2025
Left by DBROTHERTON2
From start to finish, everything was well done.i have been this dealer successfully for years
Cars.com Review
- September 09, 2025
Left by DBROTHERTON2
From start to finish, everything was well done.i have been this dealer successfully for years
DealerRater Review
- September 08, 2025
Left by doreg3
My experience was not good, my service advisor was not attentive too updating me nor , did the person present themselves at the pickup of my vehicle which had been at the dealer for over 2 months . My car was not washed nor did the scope of the problem went over with me or explained.Just here’s your...
Cars.com Review
- September 08, 2025
Left by doreg3
My experience was not good, my service advisor was not attentive too updating me nor , did the person present themselves at the pickup of my vehicle which had been at the dealer for over 2 months . My car was not washed nor did the scope of the problem went over with me or explained.Just here’s your...
DealerRater Review
- September 07, 2025
Left by KAYLEENLAWRENCE1
The process was smooth and efficient. The salesman went out of his way to help me at every step.
Cars.com Review
- September 07, 2025
Left by KAYLEENLAWRENCE1
The process was smooth and efficient. The salesman went out of his way to help me at every step.
DealerRater Review
- September 07, 2025
Left by MAITLANDSERVICE
When buying a car or having one serviced the people at Mercedes of Midlothian are always prompt and courteous
Cars.com Review
- September 07, 2025
Left by MAITLANDSERVICE
When buying a car or having one serviced the people at Mercedes of Midlothian are always prompt and courteous
Cars.com Review
- September 06, 2025
Left by Andrew
Attentive, thoughtful, and personable. Austin was surprisingly intuitive and found the perfect car for me. He was knowledgeable and thorough, He and Martin made a good team to welcome me to the MB family.
DealerRater Review
- September 06, 2025
Left by Andrew
Attentive, thoughtful, and personable. Austin was surprisingly intuitive and found the perfect car for me. He was knowledgeable and thorough, He and Martin made a good team to welcome me to the MB family.
DealerRater Review
- September 06, 2025
Left by Slkahl2
I have never had any trouble getting service. I usually see Scott who is friendly and very helpful.
Cars.com Review
- September 06, 2025
Left by Slkahl2
I have never had any trouble getting service. I usually see Scott who is friendly and very helpful.
DealerRater Review
- September 06, 2025
Left by JWEHR002
The staff here is beyond accommodating and helpful. They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank you.
Cars.com Review
- September 06, 2025
Left by JWEHR002
The staff here is beyond accommodating and helpful. They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank you.
DealerRater Review
- September 06, 2025
Left by mzzchill2012
Excellent service. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received.
Cars.com Review
- September 06, 2025
Left by mzzchill2012
Excellent service. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received.
DealerRater Review
- September 06, 2025
Left by KIM.PATE1064
Scott is the best of my service. He’s always on top of my maintenance.
Cars.com Review
- September 06, 2025
Left by KIM.PATE1064
Scott is the best of my service. He’s always on top of my maintenance.
DealerRater Review
- September 06, 2025
Left by KST1179
Nicole is such a great service advisor, she has always gone the extra mile for us when we drop off our suv. Any problems we may experience, she is sure to check out and solve along with great communication throughout.
Cars.com Review
- September 06, 2025
Left by KST1179
Nicole is such a great service advisor, she has always gone the extra mile for us when we drop off our suv. Any problems we may experience, she is sure to check out and solve along with great communication throughout.
Cars.com Review
- September 05, 2025
Left by melvagreen97
The people was pleasant and very helpful the dealership atmosphere w very calm the service was excellent I enjoyed having my vehicle service there
DealerRater Review
- September 05, 2025
Left by melvagreen97
The people was pleasant and very helpful the dealership atmosphere w very calm the service was excellent I enjoyed having my vehicle service there
DealerRater Review
- September 03, 2025
Left by RIORLANO
Scott and Tink took great care to make certain they knew everything I needed and that I was satisfied with their service. Very professional and courteous.
Cars.com Review
- September 03, 2025
Left by RIORLANO
Scott and Tink took great care to make certain they knew everything I needed and that I was satisfied with their service. Very professional and courteous.
DealerRater Review
- September 02, 2025
Left by Collins
Excellent service. Professional workers. Easy to get appointment. Needed work completed satisfactorily. Suggestions made for future service.
Cars.com Review
- September 02, 2025
Left by Collins
Excellent service. Professional workers. Easy to get appointment. Needed work completed satisfactorily. Suggestions made for future service.
DealerRater Review
- September 01, 2025
Left by JLPOWELL0051
Shane was very helpful. He explained what my options were to make the most of my service appointment.
Cars.com Review
- September 01, 2025
Left by JLPOWELL0051
Shane was very helpful. He explained what my options were to make the most of my service appointment.
DealerRater Review
- August 31, 2025
Left by INOLEN
Charles made the process very smooth and was very helpful and knowledgeable about the vehicle. He made the experience worth our while.
Cars.com Review
- August 31, 2025
Left by INOLEN
Charles made the process very smooth and was very helpful and knowledgeable about the vehicle. He made the experience worth our while.
DealerRater Review
- August 30, 2025
Left by HCMCINNIS1
Nicole was personable and very helpful with the process of servicing my vehicle. Thank you!
Cars.com Review
- August 30, 2025
Left by HCMCINNIS1
Nicole was personable and very helpful with the process of servicing my vehicle. Thank you!
DealerRater Review
- August 30, 2025
Left by ANTOINETTESTITH
Very professional, courteous, great amenities to assist working, Ragina was very assessable and kept me informed
Cars.com Review
- August 30, 2025
Left by ANTOINETTESTITH
Very professional, courteous, great amenities to assist working, Ragina was very assessable and kept me informed
DealerRater Review
- August 29, 2025
Left by CONNIEALPHIN
Im always impressed their customer service. It is top notch for sure. They also keep you informed of progress & very transparent of cost.
Cars.com Review
- August 29, 2025
Left by CONNIEALPHIN
Im always impressed their customer service. It is top notch for sure. They also keep you informed of progress & very transparent of cost.
DealerRater Review
- August 29, 2025
Left by EHILL92
Fast response time and excellent service and a somewhat reasonable price. Would recommend them to everyone.
Cars.com Review
- August 29, 2025
Left by EHILL92
Fast response time and excellent service and a somewhat reasonable price. Would recommend them to everyone.
DealerRater Review
- August 29, 2025
Left by BRYAN.ABRISZ
I had a great experience as always. I really did, I did, I really did
Cars.com Review
- August 29, 2025
Left by BRYAN.ABRISZ
I had a great experience as always. I really did, I did, I really did
DealerRater Review
- August 29, 2025
Left by Rahandsha
Very professional and tended to my needs!.I would recommend to family and friends..And I was satisfied.
Cars.com Review
- August 29, 2025
Left by Rahandsha
Very professional and tended to my needs!.I would recommend to family and friends..And I was satisfied.
DealerRater Review
- August 28, 2025
Left by JARRINGTON1
All involved were great ! Car runs and drives like new even with 120k on it.
Cars.com Review
- August 28, 2025
Left by JARRINGTON1
All involved were great ! Car runs and drives like new even with 120k on it.
DealerRater Review
- August 28, 2025
Left by JOSEPH.HANCE
I have been very happy with the Midlothian service department. They always get the issue fixed.
Cars.com Review
- August 28, 2025
Left by JOSEPH.HANCE
I have been very happy with the Midlothian service department. They always get the issue fixed.
DealerRater Review
- August 28, 2025
Left by CEOSBORNE68
So very disappointed in the service work. They charged $275 to diagnose issue. We had supplied information that the roof hydraulic was good. They then said it would be an extra cost to fix and remove head liner. We have seen it done prior and takes only 15 minutes. No parts were needed only adjust...
Cars.com Review
- August 28, 2025
Left by CEOSBORNE68
So very disappointed in the service work. They charged $275 to diagnose issue. We had supplied information that the roof hydraulic was good. They then said it would be an extra cost to fix and remove head liner. We have seen it done prior and takes only 15 minutes. No parts were needed only adjust...
DealerRater Review
- August 27, 2025
Left by THEGRIFFITHS0314
Very courteous and efficient, pleasant to speak with, and knowledgeable.providing information on next procedure that’s recommended for my vehicle.
Cars.com Review
- August 27, 2025
Left by THEGRIFFITHS0314
Very courteous and efficient, pleasant to speak with, and knowledgeable.providing information on next procedure that’s recommended for my vehicle.
DealerRater Review
- August 26, 2025
Left by Dparnell01
All went well. I was satisfied with my service and getting car back at time I was as told.
Cars.com Review
- August 26, 2025
Left by Dparnell01
All went well. I was satisfied with my service and getting car back at time I was as told.
DealerRater Review
- August 26, 2025
Left by Lynda Lofton
Awesome service’I was scheduled at a different location and they happily accommodated me at Midlothian! Thanks again❤️
Cars.com Review
- August 26, 2025
Left by Lynda Lofton
Awesome service’I was scheduled at a different location and they happily accommodated me at Midlothian! Thanks again❤️
DealerRater Review
- August 26, 2025
Left by COLENIY
On Multiple occasion’s I have taken my vehicle here for service and brought my vehicle home with a problem that was not there before I took it in. Unfortunately, I took my truck to have a recall completed last week. After picking up my truck and getting home I noticed my fan was running Which it had...
Cars.com Review
- August 26, 2025
Left by COLENIY
On Multiple occasion’s I have taken my vehicle here for service and brought my vehicle home with a problem that was not there before I took it in. Unfortunately, I took my truck to have a recall completed last week. After picking up my truck and getting home I noticed my fan was running Which it had...
Cars.com Review
- August 25, 2025
Left by H3HASKINS
Great customer service. The dealer was very knowledgeable about SUV. I would recommend family and friends to this dealership.
DealerRater Review
- August 25, 2025
Left by H3HASKINS
Great customer service. The dealer was very knowledgeable about SUV. I would recommend family and friends to this dealership.
DealerRater Review
- August 25, 2025
Left by Kloperl
They were helpful, they communicated through the whole process and they worked with me. They also were very honest with me. They didn’t just try to sell me anything, they sold me a vehicle that fit my needs.
Cars.com Review
- August 25, 2025
Left by Kloperl
They were helpful, they communicated through the whole process and they worked with me. They also were very honest with me. They didn’t just try to sell me anything, they sold me a vehicle that fit my needs.
DealerRater Review
- August 25, 2025
Left by JOANNKEMPISTY
I am very happy with my car, the sashes staff and the customer service staff. However, my problem has not been resolved.
Cars.com Review
- August 25, 2025
Left by JOANNKEMPISTY
I am very happy with my car, the sashes staff and the customer service staff. However, my problem has not been resolved.
DealerRater Review
- August 24, 2025
Left by lewis.cable
Our service representative Scott was helpful and has always provided us good service.He provides good advice on the services we need.
Cars.com Review
- August 24, 2025
Left by lewis.cable
Our service representative Scott was helpful and has always provided us good service.He provides good advice on the services we need.
DealerRater Review
- August 24, 2025
Left by Goldenfamilyinva
Pricing increase was ridiculous. $282 for an oil change! It’s gone up ~$100! I will seek alternative service providers.
Cars.com Review
- August 24, 2025
Left by Goldenfamilyinva
Pricing increase was ridiculous. $282 for an oil change! It’s gone up ~$100! I will seek alternative service providers.
DealerRater Review
- August 24, 2025
Left by DST1486
this dealership is concerned about your car and making you happy. I like that my representative Nicole was great. I genuinely felt like she cared about what I cared about when it came to my car and the condition it’s in.
Cars.com Review
- August 24, 2025
Left by DST1486
this dealership is concerned about your car and making you happy. I like that my representative Nicole was great. I genuinely felt like she cared about what I cared about when it came to my car and the condition it’s in.
DealerRater Review
- August 23, 2025
Left by ebuckner
Scott is awesome. Truly outstanding customer service. He kept me informed each day during my recent service (it took several days, but I was expecting that).
Cars.com Review
- August 23, 2025
Left by ebuckner
Scott is awesome. Truly outstanding customer service. He kept me informed each day during my recent service (it took several days, but I was expecting that).
DealerRater Review
- August 23, 2025
Left by HEROWE72
Very polite and friendly service team, everyone is welcoming and was to work with at this location
Cars.com Review
- August 23, 2025
Left by HEROWE72
Very polite and friendly service team, everyone is welcoming and was to work with at this location
DealerRater Review
- August 23, 2025
Left by LUISB1967
MB Midlothian used to have a loaner service but now it is a rental service by the mile. We own MB for the last 18 years and bought 3 from this dealer but i guess loyalty doesn’t mean much these days. The same service that cost $815 in January now costed me $1050. Not sure what’s going on but this is...
Cars.com Review
- August 23, 2025
Left by LUISB1967
MB Midlothian used to have a loaner service but now it is a rental service by the mile. We own MB for the last 18 years and bought 3 from this dealer but i guess loyalty doesn’t mean much these days. The same service that cost $815 in January now costed me $1050. Not sure what’s going on but this is...
DealerRater Review
- August 23, 2025
Left by Khart0907
Scott Lambert provides excellent service! He is professional and courteous. Answered all my questions thoroughly.
Cars.com Review
- August 23, 2025
Left by Khart0907
Scott Lambert provides excellent service! He is professional and courteous. Answered all my questions thoroughly.
DealerRater Review
- August 22, 2025
Left by Jjgriffi501
The service was for a recall. Everything was taken care of and I had my car back in approximately 2 1/2 hours as promised.
Cars.com Review
- August 22, 2025
Left by Jjgriffi501
The service was for a recall. Everything was taken care of and I had my car back in approximately 2 1/2 hours as promised.
DealerRater Review
- August 22, 2025
Left by mmquinn1
Scott provided excellent customer service. Seeing the video and getting a message was the technician was helpful!
Cars.com Review
- August 22, 2025
Left by mmquinn1
Scott provided excellent customer service. Seeing the video and getting a message was the technician was helpful!
DealerRater Review
- August 22, 2025
Left by JTHOMAS14506
Very professional Friendly staff Quality service Vehicle Service promised on time I would highly recommend
Cars.com Review
- August 22, 2025
Left by JTHOMAS14506
Very professional Friendly staff Quality service Vehicle Service promised on time I would highly recommend
DealerRater Review
- August 22, 2025
Left by AD
Good service, Amanda in accounting was very helpful. I had an appointment and the vehicle was a little late getting finished so she made sure I could pick it up. Very good attitude. Regina, was helpful also.
Cars.com Review
- August 22, 2025
Left by AD
Good service, Amanda in accounting was very helpful. I had an appointment and the vehicle was a little late getting finished so she made sure I could pick it up. Very good attitude. Regina, was helpful also.
DealerRater Review
- August 21, 2025
Left by Brenda
Nicole is always very professional, a great listener, very knowledgeable and kindly provides exemplary customer service.
Cars.com Review
- August 21, 2025
Left by Brenda
Nicole is always very professional, a great listener, very knowledgeable and kindly provides exemplary customer service.
DealerRater Review
- August 21, 2025
Left by scottkrow
Service agent Scott was very helpful and responsive helping me get back on the road
Cars.com Review
- August 21, 2025
Left by scottkrow
Service agent Scott was very helpful and responsive helping me get back on the road
DealerRater Review
- August 21, 2025
Left by jrdenny
Nothing to add for this block. I think my answers are sufficient for your purpose
Cars.com Review
- August 21, 2025
Left by jrdenny
Nothing to add for this block. I think my answers are sufficient for your purpose
DealerRater Review
- August 21, 2025
Left by markbeshitti1
Scott is a great service advisor. He took care of the issue I had in a timely fashion.
Cars.com Review
- August 21, 2025
Left by markbeshitti1
Scott is a great service advisor. He took care of the issue I had in a timely fashion.
DealerRater Review
- August 20, 2025
Left by Two4thekeys
Sales rep was great. Process was quick and easy He explained as much as I could handle. Followed up for additional questions I had.
Cars.com Review
- August 20, 2025
Left by Two4thekeys
Sales rep was great. Process was quick and easy He explained as much as I could handle. Followed up for additional questions I had.
DealerRater Review
- August 20, 2025
Left by randal2
Excellent service at the Midlothian dealership. I won’t go any where else in the near future.
Cars.com Review
- August 20, 2025
Left by randal2
Excellent service at the Midlothian dealership. I won’t go any where else in the near future.
DealerRater Review
- August 19, 2025
Left by pmauskapf
Setting up appointment; drop off, and pick up were seamless. Work was excellent. Communications was great
Cars.com Review
- August 19, 2025
Left by pmauskapf
Setting up appointment; drop off, and pick up were seamless. Work was excellent. Communications was great
DealerRater Review
- August 18, 2025
Left by EAD
They are not customer focused anymore. There’s nothing exclusive about my experience at this dealership. I might as well own a Toyota at this point.
Cars.com Review
- August 18, 2025
Left by EAD
They are not customer focused anymore. There’s nothing exclusive about my experience at this dealership. I might as well own a Toyota at this point.
DealerRater Review
- August 18, 2025
Left by jorge1610
Maintenance representative is courteous, listens to our needs in what is wrong with my car. She provided a rental car since it was going to take longer than usual and gave me a call to explain my tire situation and whether I wanted to replace them and the price.
Cars.com Review
- August 18, 2025
Left by jorge1610
Maintenance representative is courteous, listens to our needs in what is wrong with my car. She provided a rental car since it was going to take longer than usual and gave me a call to explain my tire situation and whether I wanted to replace them and the price.
DealerRater Review
- August 17, 2025
Left by JMRANSOME
From the time I pulled into the bay, until departure after my completed service, the MB-Midlothian Team was top notch! Very welcoming, knowledgeable, and accommodating! Thank you Scott L. and crew! -Dr. Jaraun Ransome
Cars.com Review
- August 17, 2025
Left by JMRANSOME
From the time I pulled into the bay, until departure after my completed service, the MB-Midlothian Team was top notch! Very welcoming, knowledgeable, and accommodating! Thank you Scott L. and crew! -Dr. Jaraun Ransome
Cars.com Review
- August 16, 2025
Left by MARYJANEYEATTES
Very professional and accommodating. I love my Mercedes. The dealership knows how to take good care of their customers.
DealerRater Review
- August 16, 2025
Left by MARYJANEYEATTES
Very professional and accommodating. I love my Mercedes. The dealership knows how to take good care of their customers.
DealerRater Review
- August 16, 2025
Left by APOIS
Well informed and communicative. Nothing more to say. What more can be said. Need to end this
Cars.com Review
- August 16, 2025
Left by APOIS
Well informed and communicative. Nothing more to say. What more can be said. Need to end this
DealerRater Review
- August 16, 2025
Left by CBPATEL46
Completely disappointed for the fact that after bringing the car for six times, the problem with the engine light still keeps on popping up every now and then.
Cars.com Review
- August 16, 2025
Left by CBPATEL46
Completely disappointed for the fact that after bringing the car for six times, the problem with the engine light still keeps on popping up every now and then.
DealerRater Review
- August 16, 2025
Left by Ronin
It’s always a pleasure working with Nichole at MB of Midlothian. It’s not just her, she is just the first point of contact when I schedule maintenance. The whole team is people who love cars. My CLK is older so maintenance is our relationship. The new cars are very impressive and one day I will...
Cars.com Review
- August 16, 2025
Left by Ronin
It’s always a pleasure working with Nichole at MB of Midlothian. It’s not just her, she is just the first point of contact when I schedule maintenance. The whole team is people who love cars. My CLK is older so maintenance is our relationship. The new cars are very impressive and one day I will...
DealerRater Review
- August 16, 2025
Left by STRIPER122333
The car is not working. Still broke PROBLEM NOT CORRECTED EXTREMELY UPSET AWFUL SERVICE AWFUL
Cars.com Review
- August 16, 2025
Left by STRIPER122333
The car is not working. Still broke PROBLEM NOT CORRECTED EXTREMELY UPSET AWFUL SERVICE AWFUL