Google Review
- December 02, 2020
Left by Karen Anne Johnson
Quick appointment to check my sun roof. Appreciate Mercedes being diligent with recalls and making time to check my car. My service provider, Travis Melton, and the guys who greet me are always welcoming and kind.
DealerRater Review
- December 02, 2020
Left by ajohnsonjr2
I came in to get a state inspection on my SLK 300. The service manager was not able to see me when I first arrived. However, he was very apologetic and took care of me. I felt good about the environment and will return for future service.
Edmunds.com - Service Review
- December 02, 2020
Left by Indrani Agarwal
Great all around service! Each time I visit the staff is well prepared and organized for my arrival leaving me with a loaner car while my car is being serviced. They send me text messages with updates on my car with quick responses if I have any questions. I was able to make payments easily through...
Google Review
- December 01, 2020
Left by butt55erfly
I went in for an oil change and inspection. Travis Melton is my service coordinator, I was taken in promptly at my appointment time. My service was Excellent as it always is.
DealerRater Review
- November 28, 2020
Left by Ronald H Barker
Excellent service and Excellent loaner so I wouldn't have to miss work waiting for the service. Due for a Service B on our 2014 E350. Tim was an excellent mechanic and made sure all scheduled checks and servicing was done. Brian is an outstanding service manager and made sure the car was serviced...
Google Review
- November 25, 2020
Left by Ursula Shands
The visit was awesome from the time we arrived.
Google Review
- November 24, 2020
Left by ian marcuse
Cars.com Review
- November 24, 2020
Left by M. Troy
No pressure sales department. Very pleasant experience. Highly recommended!
Google Review
- November 22, 2020
Left by Lucy Browne
Cars.com Review
- November 21, 2020
Left by Lewis Penn
My visit was due to a State inspection! However, while waiting I purchased a Cabin Filter and requested that it be installed.
Cars.com Review
- November 21, 2020
Left by James Harris
Outstanding customer service provided by Brian Parker, service adviser. Brian went the extra mile to get my car repaired. Brian deserves a big raise for the superior service that he provides to his customers. In the future I will always request Brian Parker to write-up my service order. He is...
Edmunds.com - Service Review
- November 21, 2020
Left by Ed S
Quick process in and out. Car delivered when promised. No issues. Great service.
DealerRater Review
- November 20, 2020
Left by rog109
I had a front end noise and was worried that it might be serious. Brian Parker worked me in to have a tech look at it. Found out it was tire noise from partially worn treads. Tech recommended tires be changed out at some point but vehicle was safe to drive. Service is always great. Brian treats...
Facebook - Web Review
- November 20, 2020
Left by Amy Pope Coles
Both my vehicles are Mercedes Benz so needless to say I love the vehicle. The service department does you right . Very professional and will never preform work that you dont need!!!
Google Review
- November 19, 2020
Left by heather lohrman
Google Review
- November 18, 2020
Left by Leola Barrolle
Google Review
- November 18, 2020
Left by Melody Harris
It was easy to schedule an appointment. It was nice to receive reminders of the appointment and the day of the appointment went smoothly.
Google Review
- November 16, 2020
Left by Daniel O'Reagan
Traveled from out of state to pick up my wifes new car. Sam made sure all paper work ready before my arrival. Fast service and everyone was friendly. Ill be checking back here for my next vehicle purchase for sure.
DealerRater Review
- November 16, 2020
Left by rodalton
The Saturday service option was great. I hope that Mercedes Benz of Midlothian will continue to offer this service option for their customers in the near future.
Google Review
- November 13, 2020
Left by Shakina Langhorn
Google Review
- November 12, 2020
Left by Ed Forcke
DealerRater Review
- November 11, 2020
Left by FargoFred
Worked me in to schedule on short notice. As usual everyone was polite, friendly and helpful. The best auto service I've experienced and that includes Lexus
Google Review
- November 10, 2020
Left by Tykia Harris
The best choice I could of made! My sales associate was Tink at the Midlothian location we spent about 5 hours together but it was well worth it her and another associate not sure of his name made sure we drove off the lot in our Gle thanks again for the time and patience
DealerRater Review
- November 10, 2020
Left by QueenP303
I always have a pleasant experience whenever visiting the Mercedes Dealership in Midlothian. Staff is so friendly have an exceptional service team and knowledgeable was very satisfied.
Google Review
- November 09, 2020
Left by Ronald Peck
DealerRater Review
- November 08, 2020
Left by Bob
I had a tire failure and I called my salesman and he was able to have me worked into service for a new tire right away. What great service as always from Mercedes-Benz of Midlothian.
Google Review
- November 08, 2020
Left by Septabra Lee
Cars.com Review
- November 05, 2020
Left by COL (Ret) Charles Robert Thornton
I am very satisfied with the Mercedes-Benz of Midlothian dealership. Brian Parker, one of your employees, has always been outstanding. He is very knowable, helpful, friendly, and professional.
DealerRater Review
- November 03, 2020
Left by teronb
Ive never had a complaint about Mercedes of Midlothian service at all. Brian Parker is the best!! Great service hands down. Thank you so much.
Cars.com Review
- November 03, 2020
Left by S
Scheduled services online. When I arrived, they didnt have my appointment but took me anyway without hesitation. Said they were having some issues with online scheduling. Made me feel welcome and valued!
Cars.com Review
- November 03, 2020
Left by Dessie Mills
Satisfied with the service received. Car was ready when expected. Friendly staff.
Cars.com Review
- October 31, 2020
Left by Anthony X. Hoyer
Purchased tires that I wanted - the great Michelin Pilot Sport. Received $150 rebate.
Google Review
- October 29, 2020
Left by Karen Atkins
Google Review
- October 28, 2020
Left by Sahib Brown
Google Review
- October 28, 2020
Left by Vickie Royster
Google Review
- October 26, 2020
Left by Ebonie Dawson
Google Review
- October 26, 2020
Left by Tabatha Evans
Cars.com Review
- October 26, 2020
Left by Marina Nittinger
Wayne Booth is OUTSTANDING sales associate! He made the entire negotiating process super easy! Frank and Wil did a great job, as well; and Ryan, the Sale's GM, is an absolute treasure to the company! He went Above and Beyond to smooth out an issue that come up during the transaction! Thank you,...
Google Review
- October 25, 2020
Left by T
DealerRater Review
- October 25, 2020
Left by Noza
Polite professional friendly service, I always have a good experience each time I visit the dealership, from the sales and service department. I would definitely recommend Mercedes Midlothian.
Google Review
- October 24, 2020
Left by Lawrence Butcher
Awesome love this place
Google Review
- October 23, 2020
Left by Jack Dove
Google Review
- October 23, 2020
Left by Linda Bell-Sinclair
Arrived for my appointment. I was greeted right away by a service professional wearing a mask. Yay. I waited in the lounge for my vehicle to be inspected. My car was washed and my key fob battery was replaced. Excellent service. Thank you so much.!
Google Review
- October 22, 2020
Left by Deborah Bridgeforth
Google Review
- October 22, 2020
Left by Wesley Crawley
DealerRater Review
- October 22, 2020
Left by jjonesba02
My experience with Mercedes Benz southside is always pleasant and professional I like the fact that during this COVIC time in our lives Brian Parker went out of his way to explain how effectively and efficiently the loaner cars are cleaned once a patron uses the car. I did appreciate that...
Cars.com Review
- October 20, 2020
Left by B. Ohai
Service was completed as scheduled in a timely manner. Brian showed exceptional customer service.
Cars.com Review
- October 20, 2020
Left by Mrs Sledd
Came in right day/wrong month and they took care of me!,,,,
CarGurus Review
- October 20, 2020
Left by Lou
Exchanged emails and spoke to the dealer. The car was on consignment and we could not agree to a price. The Dealer was very good.
DealerRater Review
- October 20, 2020
Left by Bill
Brian P. was able to diagnose the cause of my ABS/ESP warning, work me into his schedule and do safety and service as well
Google Review
- October 18, 2020
Left by Mike Love
Brent Trimmer is a great Sales Advisor. I will recommend him and M-B of Midlothian to all of my friends & co-workers.
Google Review
- October 16, 2020
Left by Lisa Gits
Google Review
- October 16, 2020
Left by Nieves Guzman
Brent Trimmer did a great job........He made it easy ....even delivered the van to our location......I really appreciated that.....
Google Review
- October 16, 2020
Left by Joe Winbush
Alan in the service department did an outstanding job!!!
DealerRater Review
- October 14, 2020
Left by Millsrdss2008
Allan the service advisor was excellent.The mechanic guys in the service department were awesome.Please give all of them a raise they deserve it for all there hard work.
Google Review
- October 14, 2020
Left by Mark Rich
Alan Mansfield did a great job: professional and friendly.
Edmunds.com - Sales Review
- October 13, 2020
Left by Shante Myers
I purchased my 1st Mercedes from the Midlothian VA McGeorge in 2000 and have purchased several vehicles from them throughout the years. Last week and 20 years later got my new 2020 Mercedes GLB. Why do I always return to them? Well they offer impeccable service.. I'm definitely a client for life!
Cars.com Review
- October 13, 2020
Left by KH
M-B is a well made car. You can see it and you can feel it. I am very happy with my purchase.
Google Review
- October 12, 2020
Left by Jesse Keenan
Nice cars
DealerRater Review
- October 11, 2020
Left by Josluirey
Mr. Martz was friendly and it only took a day to have the mechanical issue resolved. All was paid under the Mercedes Benz extended guarantee.
Google Review
- October 11, 2020
Left by erica alston
I would highly recommend this dealership to everyone. They were great to work with and not your typical service department. They are car people who truly care about their customers. Brian went above and beyond to assist me in selecting the best service options for my vehicle.
DealerRater Review
- October 10, 2020
Left by AMG
Excellent service as always, everyone from the general manager, assistant general manager, service manager, service advisors, to the techs are always willing to go above and beyond for me as well as other customers.
Google Review
- October 10, 2020
Left by Timothy Owens
Google Review
- October 09, 2020
Left by Dennis Moore
DealerRater Review
- October 09, 2020
Left by marty.kilgore
Love my new Mercedes! Such an amazing car! Everyone at the dealership provided a superior experience. So helpful and able to answer all of my questions.
Google Review
- October 08, 2020
Left by Marcey Vanderbeu
Just wanted to thank Sam again, he's a great help and went out of his way for me.
Google Review
- October 07, 2020
Left by Victoria Gebreyes
I took my ML350 here to get it serviced, Brian helped me so much. I was scared that I was going to be gouged, but they were very honest and helpful actually.
DealerRater Review
- October 06, 2020
Left by Loucarey
Great timely service always from Mercedes-Benz in Midlothian. I will continue to have my car serviced at this great dealership! Five Stars! Thanks, Lou Carey
Google Review
- October 04, 2020
Left by Tom Phillips
Entire experience was expedient and straightforward. We were treated quite well by Chris Moss who had done his homework and guided us right through the process.
Cars.com Review
- October 03, 2020
Left by Paul Tutwiler
Excellent buying experience. Sales person was very personable, professional and extremely knowledgea about the vehicle and its features. The entire process was efficient and personalized. The paperwork was completed very quickly. The sales person spent a lot of time going over all the...
Google Review
- October 02, 2020
Left by Deborah Shaw
Google Review
- October 02, 2020
Left by Dr. Z. Michelle Hughes
Google Review
- October 02, 2020
Left by J FL
Google Review
- October 02, 2020
Left by Dr. Z. Michelle Hughes
This was my first time I taking my vehicle here. Staff is very professional. Service Manager kept me abreast of repairs and what I was most impressed with is the free diagnostics done to let me know about repairs that will be needed in the not so distant future. No pressure or pushiness to get...
Google Review
- October 02, 2020
Left by J FL
Best MB service center for Sprinter. My check engine light came on in the middle of a 1100 mile trip and Brian Parker went out of his way to help me get going ASAP. Other MB dealers should take a lesson from Midlothian and live up to the Mercedes brand name. Just because you don't buy from them...
Google Review
- October 01, 2020
Left by Karen Oldenburg
DealerRater Review
- October 01, 2020
Left by CToppin78
Friendly and Quick Service. I appreciate Travis always providing a clear explanation of the work and the follow up communication on updates and completion. The text message communication of reminders is a great feature.
Google Review
- September 30, 2020
Left by Deborah Shaw
I would absolutely recommend Mercedes Benz of Midlothian for your next purchase. I bought a fantastic gently used car that met all of my criteria. The transaction was extremely fast and everyone was very friendly. The car I bought turned out to be more than what I thought. It has so many cool...
Google Review
- September 30, 2020
Left by Peter Guzman
The service is just plain good . Brian Parker the Service manager gets the job done every time with the service team, thank you all so much .
DealerRater Review
- September 30, 2020
Left by kevinar7
The service rep was very friendly and the dealership was clean. They got you in on time and explained what type of service they will be performing. They presented a clean car when I picked it up.
Cars.com Review
- September 29, 2020
Left by Willie R Lynch Sr.
This is my fourth purchase from this dealership and Jon is the best salesman I had.. I'll look for him when I make my next purchase.
Google Review
- September 29, 2020
Left by J FL
Best MB service center for Sprinter. My check engine light came on in the middle of a 1100 mile trip and Brian went out of his way to help me get going ASAP. Other MB dealers should take a lesson from Midlothian and live up to the Mercedes brand name. Just because you don't buy from them doesn't...
Google Review
- September 27, 2020
Left by Rebecca House
MB of Midlothian is a great dealership. They are so professional and treat me like a millionaire every time I visit. By bringing in my ML in for service they gave me a courtesy car. 2020 A 220. I loved that car. 2 weeks later I purchase a 2020 Mercedes A 220. Thanks Mercedes
Google Review
- September 26, 2020
Left by alan jones
Google Review
- September 25, 2020
Left by Mark Bowman
Google Review
- September 25, 2020
Left by Alvin Banks
Cars.com Review
- September 25, 2020
Left by Scott
Travis as always provides excellent customer service
DealerRater Review
- September 24, 2020
Left by kevin.dumville
The dealership took care of the job promptly at a fair price.. Kept me updated on my appointment before, during and, now, after the occasion.
DealerRater Review
- September 24, 2020
Left by Jim
My wife LOVES picking up the car after any kind of service is performed! Service dept is friendly, clean and everyone is professional. Easy to recommend to others.
Google Review
- September 24, 2020
Left by J FL
Best MB service center for Sprinter. My chexk engine light came on in the middle of a 1100 mile trip and Brian went out of his way to help me get going ASAP. Other MB dealers should take a lesson from Midlothian and live up to the Mercedes brand name. Just because you don't buy from them doesn't...
Google Review
- September 24, 2020
Left by Janice Clatterbuck
Alan was the best! He listened to my problem and made the impossible happen in order to get my car repaired in time for a long trip I was making. Thank You Alan!!
Google Review
- September 21, 2020
Left by Alvin Banks
Truly professionals! As a business owner,veteran of the United States Marines this is a company that you want to deal with! I bought my first Mercedes and I decided to bring it to this dealership to get the preventative maintenance done. I ran into a small hiccup in regards to needing a loaner...
Google Review
- September 21, 2020
Left by Mark Bowman
Mercedes Midlothian does not have the capacity to serve Sprinter Owners customer needs. Tried to make 2 appointments since July both times were a month out. So I'm forced to look elsewhere for my service. If anyone else reading this and knows of a good repair shop let me know. Taking my Sprinter to...
Google Review
- September 20, 2020
Left by Hidden
Google Review
- September 19, 2020
Left by Mithil Patel
Cars.com Review
- September 17, 2020
Left by Kathy
Sam is the best salesperson Ive ever encountered. Hes knowledgeable, patient and affable. I highly recommend anyone looking for a Mercedes go talk to him.
Google Review
- September 17, 2020
Left by Alvin Banks
Truly professionals! As a business owner,veteran of the United States Marines this is a company that you want to deal with! I bought my first Mercedes and I decided to bring it to this dealership to get the preventative maintenance done. I ran into a small hiccup in regards to needing a loaner...
Yelp Review
- September 17, 2020
Left by Gene B.
Truly professionals! As a business owner,veteran of the United States Marines this is a company that you want to deal with! I bought my first Mercedes and I decided to bring it to this dealership to get the preventative maintenance done. I ran into a small hiccup in regards to needing a loaner...
Google Review
- September 16, 2020
Left by Francisco Paulino
Google Review
- September 16, 2020
Left by Crystall Pinkston
Google Review
- September 16, 2020
Left by Francisco Paulino
(Translated by Google) Very good fast service I like it I recommend them to speak Spanish good(Original)Muy buen servicio rpidos me gusto los recomiendo a hablan espaol good
Google Review
- September 15, 2020
Left by Francisco Paulino
Muy buen servicio rpidos me gusto los recomiendo a hablan espaol good
Cars.com Review
- September 14, 2020
Left by Kyger Funeral Home
Working with Brent Trimmer was flawless - easy going, well informed, experienced in his trade and trustworthy. This was our second Metris purchase from MB Midlothian and we could not have asked for a better process; this was a top-notch purchasing experience.
Google Review
- September 13, 2020
Left by Ke_So Wavy
Google Review
- September 13, 2020
Left by Ace
CarGurus Review
- September 13, 2020
Left by Charlotte
The salesperson was friendly but did not make me feel that he was trying to offer options to sell me a vehicle.
DealerRater Review
- September 12, 2020
Left by Nancy
Bill Cochran was the main reason we chose to buy a Mercedes over several other options! He was so helpful and knowledgeable and patient with us
Cars.com Review
- September 11, 2020
Left by Ellen
My Service Manager provided knowledgeable, friendly service.
Google Review
- September 11, 2020
Left by Taniele Shields
Cars.com Review
- September 11, 2020
Left by Eric
Ron, Ryan, Chris and Will always goes above and beyond to help me. Thanks for all your help always!
Google Review
- September 09, 2020
Left by Marilyn Guntner
Google Review
- September 09, 2020
Left by Marilyn Guntner
The battery on our 2019 RV was not holding a charge. I called and they were able to fit us in within a few days. We were very pleased with their prompt service. They replaced the battery with no discussion under warranty and has us out the door in less than an hour! During these difficult times, it...
Google Review
- September 07, 2020
Left by James Holmes
I had an appointment, and was seen and taken care of right away! The recall issue was inspected and determined not to be problematic, so a replacement or repair was not needed. And as promised, this service was performed at no cost to me! Thank You!
Google Review
- September 05, 2020
Left by Tim Hoerichs
DealerRater Review
- September 04, 2020
Left by reyleyco
Ron West , Chris Moss and financing is easy to deal with in purchasing my 2020 GLC 300 . Its a pleasure to recommend this guys in buying a car from MB of Midlothian.
Google Review
- September 04, 2020
Left by Shakeema Boyd
Cars.com Review
- September 03, 2020
Left by MB
Roger Parker was very helpful snd professional. Text/email followup was fantastic. Everything was completed ahead of schedule.
Google Review
- August 30, 2020
Left by Sandy Tarant
Terrific service that truly exceeded my expectations. The dealership doesnt merely sercvice the car, they take care of their customers.I had a problem recently with my car. Words cannot express my gratitude for the extraordinary service I received, going way beyond anything a person would expect...
Yelp Review
- August 30, 2020
Left by Sara E.Elite '2020
Bought a car here recently. Not a Benz LOL that's a little out of my price range but a newer used car. Couldn't be more impressed with the set up. Super awesome with COVID precautions. They had someone wiping down all of the surfaces in a regular basis. All employees wore masks as did customers. I...
Google Review
- August 30, 2020
Left by Kris Burnette
I'm updating this from a 5 star review to 1 star, entirely because of the absolutely horrible service department. The sales department was great. Chris Moss was absolutely amazing to work with as a Sales Consultant. Service... Just lazy, negligent, incompetent. First service visit they managed to...
Edmunds.com - Service Review
- August 29, 2020
Left by Ann Deaton
Appreciated the loaner car that made my life easy
DealerRater Review
- August 28, 2020
Left by jpavia
GREAT SERVICE , GREAT PRICES AND MATT WEST IS VERY KNOWLEDGEABLE . PAT KROPP RUNS A GREAT SERVICE TEAM. I WOULD NOT GO ANY PLACE ELSE TO GET MY CAR SERVICED .
Cars.com Review
- August 27, 2020
Left by Dave Urban
I had a coupon for a free annual inspection. Normally a free annual inspection ends up costing at least something for a burned out light or windshield wipers or whatever minor repair can make up for the cost of the inspection. In this case, the integrity of the dealership and the service department...
DealerRater Review
- August 27, 2020
Left by Irvinscott
Everything was great I love my car. He did a great job getting me in my new car thanks so much. Plus it was a birthday gift to me
DealerRater Review
- August 27, 2020
Left by Ankur
I drive across town from Richmond because I am so satisfied with the quality of assistance I receive. Always top notch service and great communication. Thank you for all of your hard work!
Google Review
- August 26, 2020
Left by Sandy Tarant
Terrific service that truly exceeded my expectations. The dealership doesnt merely sercvice the car, they take care of their customers. I had a problem recently with my car. Words cannot express my gratitude for the extraordinary service I received, going way beyond anything a person would expect...
DealerRater Review
- August 25, 2020
Left by Charlesjraab
Chris was fantastic searching for our car and handling all the details getting it ready for us.The paperwork was easy and everything ran smoothly
Google Review
- August 24, 2020
Left by Paul Guthrie
DealerRater Review
- August 24, 2020
Left by Dee.hall
Took car in for state inspection. Not only was that accomplished, the service included a car wash and interior vacuumed. Looked like a new car. Thank you gentlemen. Dee Hall
Google Review
- August 21, 2020
Left by Ed Brenner
DealerRater Review
- August 21, 2020
Left by james.woods
We are very pleased with our service experience with Mercedes Benz Midlothian. From the first call to schedule the work through to the billing process. Two thumbs up!
DealerRater Review
- August 20, 2020
Left by Jimco5
Loaner car for service available as promised, invoice slightly lower than expected and completed earlier than anticipated. What else can I ask for?? Great jo and great people!
Cars.com Review
- August 20, 2020
Left by Valerie Harris
Brian Parker is my svc advisor. Always most helpful..
Edmunds.com - Service Review
- August 20, 2020
Left by Dan Murray
Was there for my 1st service on my sprinter motor home. They had it done just a little over an hour. Nice people nice place.
Google Review
- August 19, 2020
Left by So Wavy
Google Review
- August 19, 2020
Left by Robert Taylor
Google Review
- August 19, 2020
Left by Robert Hatcher
Cars.com Review
- August 18, 2020
Left by Jane F
Mercedes Benz of Midlothian exceeded my expectations in every way possible. I had an emergent need for replacement vehicle after my 4 month old MB was totaled. Within minutes of contacting my previous salesman, I had several comparable, available vehicles to choose among. Both the salesman and...
DealerRater Review
- August 18, 2020
Left by Ccheshire
Had an appointment for state inspection and Travis Melton took very good care of the process. Many thanks Travis! The service department is the best.
DealerRater Review
- August 18, 2020
Left by Intoknights
Professional courteous service. Alan was extremely helpful and kept me informed about the status of my vehicle. Upon my arrival to pick up my vehicle it was ready and parked out front. Service is A1.
Google Review
- August 17, 2020
Left by MrDkb718
Brought my car in under a recall
Google Review
- August 17, 2020
Left by G. Rice
This time was MUCH better than last. Last time I was there I had a 4 hour 4 wheel alignment, I was so angry that I swore I would never go back, fortunately I did and they were much better this time. Went in for a huge issue and they had it fixed in 1 day.
Google Review
- August 17, 2020
Left by G. Rice
Google Review
- August 16, 2020
Left by Kris Burnette
Google Review
- August 16, 2020
Left by Crystal Wiley-Perry
CarGurus Review
- August 15, 2020
Left by GuruNXC9X
Great team very responsive
Google Review
- August 15, 2020
Left by MrDkb718
Google Review
- August 14, 2020
Left by Chad Crawford
From out of town and acidity made an appointment at a different MB dealer. They still made sure to get me in for an inspection in a timely manner and everyone was very helpful and kind.
Google Review
- August 14, 2020
Left by Kathy Cantrell
Competent and thorough service. Thank you!
Google Review
- August 14, 2020
Left by Miles King
Courteous and efficient service
Google Review
- August 14, 2020
Left by Joseph Pekala
Great dealership! Always very satisfied with both the sales process and the service department. 10 of 10!
Edmunds.com - Sales Review
- August 14, 2020
Left by Alvin
Chris, You are a rockstar!!! Thank you very much for your outstanding customer service. Nothing but the BEST!!!! Muchas gracias!!
Cars.com Review
- August 14, 2020
Left by Robert Mcsweeny
Thanks for all of your help Sean! I have always been pleased with every contact I have had with Mercedes of Midlothian, VA. They are very friendly and professional.
Google Review
- August 14, 2020
Left by Monica Cooney
Cars.com Review
- August 12, 2020
Left by Lewis Penn
I brought my car in due to a manufacturing defect!
DealerRater Review
- August 08, 2020
Left by J_henderson63
Chris Moss is an excellent sales person. 2nd car i have purchased from him and both have been a great experience. He cares about his customers.
Google Review
- August 07, 2020
Left by Shanikque Nappier
Cars.com Review
- August 07, 2020
Left by C. Warthen
Excellent service! Travis Melton is very friendly and helpful. He answers questions with patience and sincerity. Facilities is accommodating for the Covid 19 virus. I was given the option of sitting outside under a tent. Travis and other workers wore masks. I would recommend this location to a
Google Review
- August 07, 2020
Left by Crystal Wiley-Perry
After test driving other vehicles that I thought would be my next, I realized very quickly that they missed the mark. I took my husband's advice and agreed to check out the GLC 300 4matic Coupe! I'm glad I listened and acted. As we walked into the dealership to test drive the vehicle, we were met by...
Edmunds.com - Service Review
- August 07, 2020
Left by RoyJ
Great job and mitigating pandemic impact!
Google Review
- August 06, 2020
Left by Kris Burnette
I'm updating this from a 5 star review to 1 star, entirely because of the absolutely horrible service department. The sales department was great. Chris Moss was absolutely amazing to work with as a Sales Consultant. Service... Just lazy, negligent, incompetent. First service visit they managed to...
DealerRater Review
- August 06, 2020
Left by deedee_donald
I took my Mercedes in for it's first 10 thousand miles maintenance and inspection. Everything went well. I was even giving a loaner because I dropped my Mercedes the day before. Thank you.
Cars.com Review
- August 06, 2020
Left by Carolyn Washington
Mercedes Benz is a Quality HighTech Auto Company who aims to satisfy their customers from the time of scheduling a service appointment to completion of requested service. They are Classy And also at percent with COVID-19 personal protection prevention practices in effect. My level of confidence in...
Google Review
- August 06, 2020
Left by Melody Harris
Google Review
- August 05, 2020
Left by Joe Forbush
Google Review
- August 05, 2020
Left by Miles King
Edmunds.com - Sales Review
- August 04, 2020
Left by Sam
Sam was and awesome sells person and Will was very helpful In finance. Very knowledgeable in the cars they selling.
DealerRater Review
- August 02, 2020
Left by gregalkire
Jon Barker my rep was incredible. He was very knowledgeable and went out of his way to make sure I was comfortable with the vehicle
Edmunds.com - Service Review
- August 01, 2020
Left by Ben
Excellent service and attention to detail; service advisor was knowledgeable, professional, and friendly; comfortable waiting area with coffee, juice, and water.
Google Review
- July 31, 2020
Left by Chad Crawford
Cars.com Review
- July 31, 2020
Left by Randolph Reynolds
Tink is awesome! great experience great vehicle. Truly the best or nothing! Randy
Cars.com Review
- July 29, 2020
Left by Michelle Greenidge
I really do not enjoy going to this car dealership. Even after I posted about 2 or 3 years ago that a white employee was extremely rude and was very condescending nothing has changed. I received an apology from the manager and was assured that the employee was no longer there. I appreciated his...
Google Review
- July 24, 2020
Left by darsetta coleman
Google Review
- July 23, 2020
Left by Kathy Cantrell
Google Review
- July 22, 2020
Left by Merilyn Patterson
DealerRater Review
- July 22, 2020
Left by KJ
Went in for regular maintenance and Travis and his team noticed that my back tires needed to be replaced. Travis said for me to keep the loaner until the tires came in since rain was coming and he did not feel safe putting me back in my car. Thanks!
Cars.com Review
- July 21, 2020
Left by Lacy
My family has been dealing with McGeorge since the 1960s. With each encounter, we have found excellent maintenance service, professional advice, and awesome customer service. We would recommend highly the performance of the Mercedes-Benz and this dealership!
Google Review
- July 18, 2020
Left by Joseph Pekala
Google Review
- July 18, 2020
Left by Steve Bunn
Google Review
- July 16, 2020
Left by Nalini Jagnarain
Google Review
- July 16, 2020
Left by Ernie O'Boyle
Google Review
- July 14, 2020
Left by Maria del Carmen Weaver
Best service! Bryan is EXCELLENT in offering a GREAT customer service EVER!Thank you Bryan Parker!
Google Review
- July 14, 2020
Left by Michael Morris
Chris Moss and the team McGeorge Mercedes Benz of Midlothian is the BEST. Chris, is a great listener and made the "buying a car " experience the smoothest yet. Also to the entire McGeorge team, this our THIRD Benz we have purchased form them, always EXCELLENT!
Google Review
- July 14, 2020
Left by jerry maitland
Always a pleasure to deal with this dealership. Never pressured into more than I want to buy and get the same class of service for my personal vehicles as well as my service vehicles
Google Review
- July 14, 2020
Left by Morris White
Everyone is also so very nice and extremely helpful. They are the epitome of the vehicle industry!
Google Review
- July 14, 2020
Left by darrell austin
Everybody at the dealership I came in contact with was excellent. They even called just to let me know that the job wouldn't be rushed so they finished the day after, which worked out great.Great place to take your Mercedes if you have any issues with it. They really do treat you like family there....
Google Review
- July 14, 2020
Left by Suresh Kanna
Always warm and welcoming! Amazing Service professionals! (Brian Parker) went above and beyond to get the best car service job done.
Google Review
- July 14, 2020
Left by Kim Taylor
Thank you Brent, and the other 2 gentlemen involved. Very professional and painless experience. Returned calls and responded to text in a timely manner. Kim Taylor
Google Review
- July 14, 2020
Left by R Burrus
Seamless, easy, pleasant. Chris Moss and Frank Costa were a pleasure to work with; we feel that we're got a great deal, and they were happy as well, so it's a 'win-win.'
Cars.com Review
- July 14, 2020
Left by Sunil Rajan
I worked with Bill Cochran of Mercedes of Milothian. He did a phenomenal job helping me and my wife purchase our new 2020 GLS 450. We could not be happier and Bill is an amazing salesman and person. Mercedes Benz of Midlothian has been an excellent Mercedes Dealership. My family and I have purchased...
Google Review
- July 14, 2020
Left by R Burrus
Cars.com Review
- July 14, 2020
Left by Nick
It was a pleasant car buying experience. They have no hesitation in showing us different options and offering multiple test rides. We entered the show room with an objective to buy a used car but ended up in buying a new one. The end signing process was also extremely seamless. Overall five star...
CarGurus Review
- July 14, 2020
Left by Harold
I really appreciate the salesman Chris Moss and the finance team. I begun the purchase process online and they made the transition into the dealership very...
DealerRater Review
- July 11, 2020
Left by smorton5601
Service was excellent as usual. Service advisor, Sean Freud kept me informed of what needed to done to get my car the service it needed. Thanks,Sean!
DealerRater Review
- July 08, 2020
Left by maybabyrc
It was a good day at Mercedes Benz dealership I relaxed while waiting and the mechanics did what they needed to do while I browse looking at those new Mercedes...good day
Google Review
- July 07, 2020
Left by Morris White
Google Review
- July 05, 2020
Left by Tom Green
Google Review
- July 03, 2020
Left by Anand Moroney
Google Review
- July 03, 2020
Left by Princewill Ntoh
Google Review
- July 02, 2020
Left by Suresh Kanna
Google Review
- June 30, 2020
Left by Nalini Jagnarain
My E class went in for Service B, state inspection and recall check, and I got a loaner during this time.My service advisor, Travis Melton, provided an excellent level of service. He updated me on the status, and sent me the invoice once completed. I returned the loaner and picked up my car. It...
Google Review
- June 30, 2020
Left by Nalini Jagnarain
My E class went in for Service B, state inspection and recall check, and I got a loaner during this time. My service advisor, Travis Melton, provided an excellent level of service. He updated me on the status, and sent me the invoice once completed. I returned the loaner and picked up my car. It...
DealerRater Review
- June 27, 2020
Left by Tanyad
Service is always good! Travis called to inform me of what needed to be done and notified me once completed. Appreciate having car washed and cleaned as well! Awesome service all around!
Google Review
- June 26, 2020
Left by nicholas hicks
Google Review
- June 26, 2020
Left by Kim Taylor
DealerRater Review
- June 26, 2020
Left by Randy C
Great dealership overall. I've switched from BMW to Mercedes because the cars are better, but along the way I discovered this dealership is much more professional to work with, too.
Cars.com Review
- June 20, 2020
Left by M.Chaudhri
I have been coming to MB of Midlothian regularly for over a decade. Always had a wonderful experience with them in regards to sales, service and repair.
Google Review
- June 19, 2020
Left by Michael Morris
Cars.com Review
- June 19, 2020
Left by Roslyn
My Service Representative Brian at Mercedes Benz of Midlothian kept me updated on the details concerning my vehicle and informed on additional items on the vehicle that I was not aware of which helped me fix a long time problem I had with the vehicle. He was very professional to include the entire...
Google Review
- June 19, 2020
Left by Steve Payne
DealerRater Review
- June 18, 2020
Left by Angel_s189
I took my vehicle for a service Travis at Mercedes Benz midlothian was very helpful. I will be bringing my vehicle back again. They made my visit very convenient
Google Review
- June 16, 2020
Left by Lil Lee
Google Review
- June 16, 2020
Left by Robert Brizzolara
Google Review
- June 16, 2020
Left by jerry maitland
DealerRater Review
- June 14, 2020
Left by sblount25
I live in Maryland and was looking for the perfect car for a couple of months. After countless test drivers and conversations, I came across the vehicle I was looking for online one morning. At first, I was a little concerned about buying a car sight unseen in person. However, Christopher Moss was...
Google Review
- June 14, 2020
Left by Lawrence Davis
Google Review
- June 13, 2020
Left by Jacob Tyree
Google Review
- June 13, 2020
Left by WaltMary Malone
DealerRater Review
- June 13, 2020
Left by Dr. S
This dealership is THE BEST. Everyone is always so polite and professional. The showroom, lounge & other areas were very clean. I appreciated the coffee and other refreshments that were available.
Cars.com Review
- June 13, 2020
Left by RMI Capital LLC
Halfway through a 19-hour drive to Richmond, VA the AC in my M-Class went out. The day after arriving I called Mercedes-Benz of Midlothian and explained my situation. They scheduled an appointment for me the next morning. The facility was spotless and veryone in the service department wore masks...
DealerRater Review
- June 12, 2020
Left by mschiu33
Quick service, clean and spaced waiting room. Courtesy state inspection. Encountered service person was courteous. Answer my question quickly. Good service experience with this COVID19 pandemic, I felt safe while waiting. My anxiety relieved.
Google Review
- June 12, 2020
Left by willis jones
DealerRater Review
- June 11, 2020
Left by Narwhald
Clean organized facility. Greeters directed me to a waiting area. Very pleasant service advisor checked me in smoothly and obtained the loaner car I had requested. I received a timely notification when the service was done.
Google Review
- June 11, 2020
Left by Christine Diggs
Google Review
- June 10, 2020
Left by Yvonne Thompson
Google Review
- June 10, 2020
Left by SHAMEKA WHITE
DealerRater Review
- June 10, 2020
Left by Ebony Nicole
I really enjoyed my experience with this dealership. They kept me updated on the status of my vehicle and provided details on all charges. Alan was professional and Doug was welcoming.
DealerRater Review
- June 10, 2020
Left by phyllis_hannum
Returning from a longer than usual absence my car would not start. Required MB roadside service which was handled quickly and professionally. Once I drove to MB Midlothian, Brian Parker was waiting for me. I was on my way in no time. Thanks.
Google Review
- June 09, 2020
Left by Nate Yancey
Google Review
- June 09, 2020
Left by Robert Brizzolara
DO NOT BUY FROM HERE. Massive buyers remorse. I bought an over $100k AMG E 63S certified preowned and when I got home I realized that the front camera was scratched. I contact the CPO Sales Manager, Frank Costa, who told me he could replace it for $1000. After I just gave them over $100k. For a car...
Yelp Review
- June 09, 2020
Left by Rupert R.
DO NOT BUY FROM HERE. Massive buyers remorse. I bought an over $100k AMG E 63S certified preowned and when I got home I realized that the front camera was scratched. I contact the CPO Sales Manager, Frank Costa, who told me he could replace it for $1000. After I just gave them over $100k. For a car...
Facebook - Web Review
- June 09, 2020
Left by Robert Brizzolara
Stand behind the sale of their vehicles and provide support to their customers. The service at this place is abysmal and has negatively changed my view of the entire MB brand.
Google Review
- June 06, 2020
Left by Decardra Jackson
Google Review
- June 06, 2020
Left by Gail Tompkins
Cars.com Review
- June 06, 2020
Left by 2Sasse
Enjoyed the limited guests in the waiting area, but most importantly was my arrival and getting out of my vehicle to see someone dedicated to cleaning touched areas.
Google Review
- June 06, 2020
Left by Decardra Jackson
Excellent and efficient service. 100% satisfied.
Google Review
- June 06, 2020
Left by jo quinn
Edmunds.com - Service Review
- June 06, 2020
Left by Shawn
I took my Mercedes to MB of Midlothian, I was immediately served. Great service as usual, thank you.
Google Review
- June 06, 2020
Left by Gail Tompkins
My husband and I decided to buy a Mercedes while out running errands. Our sales person (Tink) was outstanding! She worked with us to assess our needs and put us in a beautiful car. She also helped to get us a fair deal on our trade-in. She really made the entire process smooth, efficient and a...
Google Review
- June 05, 2020
Left by Josephine Worrell
Google Review
- June 05, 2020
Left by Nora de Triquet
Cars.com Review
- June 05, 2020
Left by Myron
Our experience was for purchasing a new vehicle. Our sales reps were Bertie Allen and Jon Barker. Overall, I was truly impressed by their knowledge of the different models and the way they allowed us to observe the options, share their experiences and recommendations. The entire experience was...
Google Review
- June 05, 2020
Left by Sharita Stubbs
Cars.com Review
- June 05, 2020
Left by Sydney Menger
Everything was done well and as promised. Thank you all!
Google Review
- June 04, 2020
Left by Paul Kidd
Google Review
- June 04, 2020
Left by Janet Onieal
Google Review
- June 04, 2020
Left by Deja Romain
Google Review
- June 04, 2020
Left by Stephen Kocsi
Google Review
- June 04, 2020
Left by V.V. Brown
Google Review
- June 04, 2020
Left by Khalif Oliver
Google Review
- June 04, 2020
Left by James Browning
Google Review
- June 04, 2020
Left by Suncerae
Edmunds.com - Service Review
- June 04, 2020
Left by Digby49
Although they were not able to completely fix the running rich problem the car is better than when I bought it in and the cost was very reasonable.
Cars.com Review
- June 04, 2020
Left by Mark S
My service advisor Brian Parker is fantastic to work with. Very knowledgable and trustworthy. Thank you!
Google Review
- June 03, 2020
Left by Lil Lee
Will never take my car here again! Took C300 for diagnostic and was told I needed a fuel pump. Supposedly this was fixed. Got half mile down the street and noticed my radio would not come on. Took it straight back and after Alan fiddled with it, he informed me I needed to bring it back another day....
Google Review
- June 02, 2020
Left by STEPHEN KIRBY
Google Review
- June 02, 2020
Left by James Browning
Excellent response to questions. Nice people to deal with. Would do it again.
DealerRater Review
- June 01, 2020
Left by marcn
Brent made this transaction so easy for me. He was thorough and timely with all of my requests. This was the easiest truck/Van purchase I have ever made. I could not be more satisfied.
DealerRater Review
- June 01, 2020
Left by greg_peters1
What impressed me most was Alan Mansfield. He listened, and kept me informed through the process of the work being done and the costs. I would like him to be my permanent go-to guy for future service issues. Top notch... I'd give him 5 stars. Thanks again Alan.
Google Review
- May 31, 2020
Left by Janet Onieal
Wayne was the reason I can back to Mercedes after shopping other dealerships.
Google Review
- May 31, 2020
Left by Larry Rowe
Google Review
- May 30, 2020
Left by Tracy McConnell
Google Review
- May 30, 2020
Left by Stephen Kocsi
Very fast service for the amount of issues the car had (mostly required service and recalls). Loaner car was provided.
Google Review
- May 29, 2020
Left by Khalif Oliver
Chris Moss was great, explaining all the features of the vehicle and working with us on something that worked in terms of pricing and most importantly working with the rest of the team to get a great financing option/ rate.
Google Review
- May 29, 2020
Left by V.V. Brown
Wonderful customer experience! I visited with Brent... extremely knowledgeable regarding all things MB Sprinter..I can't wait to start my build and new adventure!
Google Review
- May 29, 2020
Left by Paul Kidd
Brian Parker and the service technicians serviced my car got me out the door, good job gentleman! Thank you Drew Bates.
Google Review
- May 29, 2020
Left by Deja Romain
Amazing service! Everyone we worked with went above and beyond for us. We are truly thankful and glad to be a part of the Mercedes Benz family!
Google Review
- May 29, 2020
Left by Michael Chiao
Google Review
- May 28, 2020
Left by Kermit Gresham
Google Review
- May 28, 2020
Left by Logan Brown
Google Review
- May 27, 2020
Left by Kermit Gresham
My experience with Mercedes Benz of Midlothian was amazing!! The internet sales team was great !! Thanks so much Sam Cates..
Google Review
- May 27, 2020
Left by Rob Joly
Cars.com Review
- May 26, 2020
Left by Barbara
Even after moving a town over I still take my vehicle to this Mercedes dealership for repairs. The facility is beautiful, clean and the team is very organized that takes of me and the vehicle. The repairs always discussed with me before they start them and they do make a good effort to see if my...
Google Review
- May 22, 2020
Left by Logan Brown
Smoothest car buying experience I've ever had. Highly recommend them.
Yelp Review
- May 22, 2020
Left by Mohammed A.
wouldn't have even given a one star for this location....(GL 450 2015) perfectly maintained single driver maintained car was running perfectly no issues no problems went for a OIL CHANGE ONLY took several hours even though it was (critical COVID Period) was April 16 around 2 pm they were some or may...
Google Review
- May 21, 2020
Left by Soultan Hadjiveliev
Google Review
- May 21, 2020
Left by Dennis O'Neill
Google Review
- May 21, 2020
Left by Nick Swann
Google Review
- May 21, 2020
Left by Charve Drew
Google Review
- May 20, 2020
Left by Dennis O'Neill
Very impressed with everything...I even commented at the dealership to the exception serviceDenny O'NEILL
Google Review
- May 19, 2020
Left by Charve Drew
Was not the best customer service this time. Some rude behaviors displayed from garage host. Wasn't greeted at all, simply made my may to pay for services and left this time.
Google Review
- May 19, 2020
Left by Soultan Hadjiveliev
Perfect service
DealerRater Review
- May 19, 2020
Left by Happy
I have been a customer of this dealership for many years. Outstanding customer service keeps me returning to this dealership. Travis Melton is my service rep and a great asset to this dealership. He is courteous, knowledgeable, and professional. I appreciated his progress updates as my services...
Cars.com Review
- May 19, 2020
Left by W Elliott
Great service with my vehicle being serviced, had to get inspection, service B Great customer service when I called to schedule my appointment was offered pickup service which I felt was outstanding Young man that came to my house for pickup was great made sure to inform me the loaner was...
Google Review
- May 18, 2020
Left by Diana Harris
Google Review
- May 16, 2020
Left by Ce-Drick Haynes
Google Review
- May 15, 2020
Left by Alex Yan
DealerRater Review
- May 15, 2020
Left by Memphis395
Sean was awesome Kept me on in the loop regarding the status my recall. Had a beautiful loaner, my car was returned to me immaculate
Google Review
- May 14, 2020
Left by bill toriello
Google Review
- May 14, 2020
Left by Yoon Hee Cawley
Google Review
- May 12, 2020
Left by Yoon Hee Cawley
The place is easy to find just off the main road. Great selection vehicles.
Google Review
- May 12, 2020
Left by Jeb Crooks
Google Review
- May 11, 2020
Left by Donald Houchins
Google Review
- May 11, 2020
Left by Lloyd S
Google Review
- May 11, 2020
Left by Keyvan Keyvanfar
Google Review
- May 11, 2020
Left by Andrew Stube
Google Review
- May 09, 2020
Left by Karen Barnes
DealerRater Review
- May 09, 2020
Left by Rachel Oppelt
Outstanding experience working with service for a tire issue. Was in and out in an hour. Thank you Robert, Doug, Sean and the techs!! Always a pleasure.
Google Review
- May 09, 2020
Left by sheila fleming
Cars.com Review
- May 07, 2020
Left by Jennie Huffman
Tink was great! Very knowledge of product and going the extra mile
Google Review
- May 07, 2020
Left by Andrew Stube
Excellent service. Good price and honest group. Very efficient with buying process.
Google Review
- May 06, 2020
Left by Greg Elstun
Cars.com Review
- May 05, 2020
Left by Author
I love the dealership and have bought several cars from them.
Cars.com Review
- May 05, 2020
Left by Mercedes Customer
I had a early morning appointment. It went well. Facility clean, good customer service.
Google Review
- May 02, 2020
Left by Keyvan Keyvanfar
I had a fantastic purchase experience while I was visiting the Midlothian Mercedes Benz. Specifically, I found Mr. Wayne Booth to be a wonderful person.
Google Review
- May 02, 2020
Left by Aneka Robertson
DealerRater Review
- May 01, 2020
Left by dagenais
The dealership does an ok job. I give my salesman the most credit for my satisfaction. This is mr Ralph Reynolds; who has helped me in the past. He has sold me 4 cars!!! Thanks jeanne waller
DealerRater Review
- April 30, 2020
Left by Jack B
Brian Parj Ker in the service department went the extra mile to help us resolve a brakes issue on a recently purchased vehicle but personally giving us advice how we could get him the car and pick it up during the coronavirus pandemic. We had the vehicle there prior for a brake issue but the issue...
DealerRater Review
- April 30, 2020
Left by Dr Tucker
As always Midlothian MB service is about assuring the customer issues are resolved. Thank you for your kind service. Continue forward serving well with greatness.
Google Review
- April 30, 2020
Left by Lloyd S
You won't find a better service staff than here. Brian and the service team are outstanding.
Google Review
- April 29, 2020
Left by Giovanni Gamez
Google Review
- April 28, 2020
Left by Nannette Shor
Thanks for taking care of us, once again!
DealerRater Review
- April 26, 2020
Left by Darien Grant
I had a great sales and finance experience. From the moment that I arrived on site, it was a great experience. Chris Moss was very professional, cordial and most important, knowledgeable. His understanding of the products was thorough and well stated. I appreciated his approach and professional. I...
Google Review
- April 25, 2020
Left by Kenneth Johnson
Google Review
- April 23, 2020
Left by Donna Moss
Google Review
- April 18, 2020
Left by Jessica Lambert
Cars.com Review
- April 18, 2020
Left by Barry I.
Travis Melton is extremely helpful, courteous, and professional. He does an excellent job and is very attentive to our needs. Overall experience w. Travis and the service team is exceptional.
Google Review
- April 16, 2020
Left by Sanjay Paul
Google Review
- April 16, 2020
Left by Sarah Prior
Cars.com Review
- April 16, 2020
Left by Bubbles
Everyone was very helpful, pleasant and professional and treated me as a person and not as a customer.
Google Review
- April 15, 2020
Left by Pat Tanguma
DealerRater Review
- April 15, 2020
Left by Rebecca Tafoya
Travis was accommodating and I was provided with a loaner vehicle, which made it easier to get my errands done throughout the day. Everyone was so kind and helpful from the moment I dropped off my car to the moment of getting my key back, thank you, everyone!
Google Review
- April 14, 2020
Left by Tiffany Helber
Edmunds.com - Sales Review
- April 14, 2020
Left by JaneF
After communicating with several salesmen across multiple dealerships and brands, my opinion of MB of Midlothian is 'AMAZING'. Every member of their team was instantly responsive answering my questions courteously and with knowledge. Each team member in turn never let the ball drop and from start...
Google Review
- April 11, 2020
Left by Thomas George
Google Review
- April 11, 2020
Left by B Jackson
Google Review
- April 11, 2020
Left by Kay Adams
Google Review
- April 11, 2020
Left by James
Google Review
- April 11, 2020
Left by David Moss
Cars.com Review
- April 11, 2020
Left by Scot
Great service by everyone. Sales person (tink). Sales manager was frank who was extremely helpful and very laid back . I was not pushed into a car or rushed. Service and staff was impeccable. I will definitely do business here again. The finance guy was very informative answering all my...
Google Review
- April 11, 2020
Left by Janice Powell
Google Review
- April 10, 2020
Left by James
Seven-year old GLK felt new after recall work as they also addressed a few nits without me asking.
DealerRater Review
- April 10, 2020
Left by jprswinn2
I had a slow leak in tire and MB of Midlothian took me in immediately with no appointment. I was in an out within and hour and a half with the tire repaired,, (small screw was in tire) Preston Winn
DealerRater Review
- April 10, 2020
Left by scott
Professioal team and Great service. Very nice loaner car. Completed the service sooner than I expected. Travis made it easy! I would recommend this dealer to anyone.
Google Review
- April 08, 2020
Left by Dee DeWitt
Google Review
- April 08, 2020
Left by Kerri Carter
Google Review
- April 08, 2020
Left by B Jackson
Great, courteous service with no surprises.
Cars.com Review
- April 04, 2020
Left by Mahrty Lehr
Every thing was Great!!! Brian Parker doe's a fantastic job!!!!!!!
DealerRater Review
- April 04, 2020
Left by Go for IT
They provided A Service for my GLK 2011; replaced my battery and a left low beam light. Brian keeps my car light new. Your mechanics they do an superb job. Amanda always cheerful as she collects the payment and tell me the location of my car.
DealerRater Review
- April 03, 2020
Left by Sully
Great timely service. I was attended to upon my arrival. Loaner car was available, clean in excellent condition. I picked up class after work. Nice and clean.
Google Review
- April 01, 2020
Left by Veronica H
Google Review
- April 01, 2020
Left by Yvette Johnson
Google Review
- April 01, 2020
Left by Sanjay Paul
Brian Parker has been doing an amazing job from the time I have moved to Virginia through the time of this posting! He, along with his service team and appropriate staff, have given me great treatment. He gave me an E-Class vehicle to drive around while mine was being serviced and was very...
Google Review
- April 01, 2020
Left by David Moss
Alan was a pleasure to work with for my service visit. He was very knowledgeable and stayed in touch throughout the process. He made sure that I was able to take advantage of all customer services available. Great job!
Google Review
- March 30, 2020
Left by Detrina Crawley
Google Review
- March 29, 2020
Left by Elizabeth Cronly
Google Review
- March 29, 2020
Left by D Worze
Google Review
- March 29, 2020
Left by Melissa Hill
Google Review
- March 29, 2020
Left by Jed Letchford
Google Review
- March 29, 2020
Left by Kay Adams
Outstanding, timely and friendly service! Thank you Travis, and all at Mercedes Midlothian. You make a positive difference!
Google Review
- March 27, 2020
Left by Kendell Taylor
Cars.com Review
- March 24, 2020
Left by Jakob Pribil
Excellent service, Brian my service advisor kept me informed and tried to get me out as soon as possibly. Overall facilities left a lot to be desired, TV was not functioning and selection of treats was low.
Edmunds.com - Service Review
- March 20, 2020
Left by dealertire
Great service, thank you for making the service a joy.
Yelp Review
- March 19, 2020
Yelp Review
- March 19, 2020
Yelp Review
- March 19, 2020
Yelp Review
- March 19, 2020
DealerRater Review
- March 19, 2020
Left by tpgnavy85
Outstanding service on warranty and audio issue. Response from Midlo team vastly better than Mercedes Richmond servicing department who wouldnt respond at all. Midlo Mercedes even went the extra mile when a small part of the earth fix wasnt completely fixed right, Cale to my place, swapped car with...
Cars.com Review
- March 18, 2020
Left by Chittering xxxxxx
I have had mixed results with the service at this dealership. This time they got it perfectly correct with no issues or complaints at all.
Cars.com Review
- March 17, 2020
Left by Scott
Great job. Travis worked very hard to keep us satisfied
Google Review
- March 16, 2020
Left by Tara Hill
Google Review
- March 16, 2020
Left by Joe Ruiz
Google Review
- March 16, 2020
Left by Sean Callahan
Google Review
- March 16, 2020
Left by Abraham Endale
Cars.com Review
- March 14, 2020
Left by TB
Had some issues with getting parts in but as usual Brian Parker was on top of things and made the best of it.
DealerRater Review
- March 12, 2020
Left by Tom Hoof
Mercedes of Midlothian always treats their customers 1ST class. It's a nice and friendly experience. There is nothing more to say than what I have already stated. When you're good, you're good.
Google Review
- March 11, 2020
Left by Scotty Schafer
Google Review
- March 11, 2020
Left by Rocky Babb
Google Review
- March 11, 2020
Left by Brian Anderson
Google Review
- March 11, 2020
Left by Michael Jennings
Google Review
- March 11, 2020
Left by mike atiyat
Google Review
- March 11, 2020
Left by Angie Nix
Google Review
- March 11, 2020
Left by Margaret Malagisi
Google Review
- March 11, 2020
Left by Ryvers Wright
Google Review
- March 11, 2020
Left by Andrea Farinacci
Google Review
- March 11, 2020
Left by Andrea Farinacci
Best car-buying experience ever. Chris and Frank were simply outstanding and an absolute pleasure to work with throughout the entire process. I will be purchasing all future cars at MB of Midlothian. Thanks for a fabulous experience.
DealerRater Review
- March 11, 2020
Left by Matt
Highly recommend this dealership and you definitely want to talk to Wayne if youre looking for a new Sprinter- Super friendly dealership and great customer service- thanks again guys!
Cars.com Review
- March 11, 2020
Left by Shelia Hines
I received prompt service, but the estimate cost that was given to me for pulling down the front dash was unbelievable. I had to end up taking my car to be service somewhere else at a cheaper price.
Google Review
- March 10, 2020
Left by Angie Nix
Great customer service!
Google Review
- March 07, 2020
Left by Kendell Anderson
Google Review
- March 07, 2020
Left by Ruthie Bentley
Google Review
- March 07, 2020
Left by Dilmurod Yuldashev
Google Review
- March 06, 2020
Left by Marco Rhone
Google Review
- March 06, 2020
Left by Margaret Malagisi
Tink Doyle was wonderful to work with. She went above and beyond throughout the whole process. Did all the work behind the scenes minimizing the time I had to spend at the dealership which was so helpful. Highly recommend working with Tink!!!
Google Review
- March 06, 2020
Left by Joe Ruiz
I went to this dealership with my mind set on buying the new 2020 MB GLB 250 4MATIC. Since this car was introduced I fell in love with it. We test drove it on my wifes birthday so that she can also call in love with it. The objective of March 2nd, 2020 was to buy this car for her birthday as her...
Google Review
- March 03, 2020
Left by Sean Callahan
I love this dealer and the staff! Mr. Brian Parker, Doug and the other staff provide a first class experience and service at this location. The dealership is loaded with master mechanics and the free custom car detailing and other perks they provided me was top of the line. If you are looking for a...
DealerRater Review
- March 03, 2020
Left by hospitaldirectmedical
Mercedes Benz of Midlothian has done nothing but provide top of the line services for me with my car since I have been using them. Brian in services keeps me up to date on repairs, provide loaner options for cars, details and clean cars before pick up and other attention to detail. I highly...
Google Review
- March 03, 2020
Left by Tara Hill
I had a wonderful experience dealing with Mercedes Benz of Midlothian. The person who worked with me was extremely friendly, patient and was very knowledgeable on the vehicle I wanted to purchase. She was available each and every time I had questions or concerns even after I purchased the...
DealerRater Review
- March 02, 2020
Left by tabitha.dowtin
The dealership was nice. The receptionist was pleasant and nice while I was waiting to be seen. The employees that walked by checked on me to be sure I was fine and didn't need any water or any other thing. The dealership had a lot of car options.
Google Review
- February 29, 2020
Left by Benjamin DeMeo
Google Review
- February 29, 2020
Left by Liz Keefer
Tink was AMAZING! My husband and I were beyond tired as this was the third (and final) dealership of the day. Tink found us just what we wanted, put up with our crazy personalities, and simply made it fun!Wil in financing was AWESOME as well! I couldn't have had a better overall experiance!
Cars.com Review
- February 28, 2020
Left by Jan
Allen got us in and out of the repair situation efficiently considering we were there as an "emergency" and had no appointment that morning. He even listened attentively to our tales of woes....We were very pleased to be back on the road again in the midst of a move to Lynchburg. Beautiful...
Google Review
- February 27, 2020
Left by Paul Piques
Travis in Service does an outstanding job! He makes the experience a great one every time. Mercedes does a superb job servicing my vehicle!
Google Review
- February 27, 2020
Left by Rocky Babb
Fantastic service experience! Great people to work with
Google Review
- February 26, 2020
Left by szu-sung Yang
Google Review
- February 26, 2020
Left by Paul Piques
Travis in Service does an outstanding job! He makes the experience a great one everyone. Mercedes does a superb job servicing my vehicle.
Google Review
- February 25, 2020
Left by Jeff Wright
Google Review
- February 21, 2020
Left by Walter Styles
Google Review
- February 21, 2020
Left by Ryvers Wright
Great experience, and great people all the way around. Ralph was really wonderful to work with.
Google Review
- February 20, 2020
Left by Abaraham Endale
Google Review
- February 19, 2020
Left by Decardra Jackson
Google Review
- February 19, 2020
Left by Gerald Hagen
Great knowledge of the features of the car along with adding phone, M brace, Sirius radio transfer, etc.; Salesperson noted what needed to be replaced and it was done within 2 days. The transaction was done at Midlothian very timely and efficiently.
Google Review
- February 19, 2020
Left by Michael Jennings
Very pleasant experience. Chris Moss was outstanding
Google Review
- February 18, 2020
Left by Brian Anderson
Sam Cates and the entire team at Mercedes Benz of Midlothian were awesome during my vehicle search and eventual purchase of a 2020 GLE 350. I have never had such a pleasurable and stressful free automobile purchasing experience. And the GLE 350 is a fun and safe SUV.
Google Review
- February 16, 2020
Left by Liz Keefer
CarGurus Review
- February 16, 2020
Left by Shanaye
Great Response
Google Review
- February 15, 2020
Left by Scotty Schafer
Courteous and professional handling of sale and delivery by Chris Moss, other personnel equally personable and efficient.
Google Review
- February 15, 2020
Left by Gerald Hagen
DealerRater Review
- February 14, 2020
Left by MBS sprinter
Excellent work and work was finished on time These folks make you feel important Brian our service advisor is top notch Would have no company work on my MB Maybe you can have the work done cheaper I do not believe you can have the work done better
Cars.com Review
- February 14, 2020
Left by Mosman
No Pressure from the sales persons , listened to us and replied factually, best experience buying a car--- same with service
Google Review
- February 13, 2020
Left by Paul Kidd
Brian Parker and the service technicians serviced my car got me out the door, good job gentleman!
Google Review
- February 12, 2020
Left by William Pitre
Google Review
- February 11, 2020
Left by Osama Ahmed
Google Review
- February 11, 2020
Left by Julia Groom
Google Review
- February 11, 2020
Left by Elly and Richard
Google Review
- February 11, 2020
Left by Linda Gilmore
Google Review
- February 11, 2020
Left by Matthew Mangas
Google Review
- February 11, 2020
Left by James Bailey
Google Review
- February 11, 2020
Left by Frank Gristina
Google Review
- February 11, 2020
Left by fred schneider
Response from the owner Replied: We're glad you enjoyed your visit. Thank you and we hope to see you soon!
Google Review
- February 11, 2020
Left by John Cowan
Google Review
- February 11, 2020
Left by Ebony Monae
Cars.com Review
- February 09, 2020
Left by Maurice E. Patterson Jr.
I took my 1990 300E in for repairs (high or fast idle) and was pleasantly surprised the technician was able to diagnose the problem, make repairs within hours of dropping off for service. The cost for repairs were much less than expected. Overall this was a very good experience. Thank...
Google Review
- February 09, 2020
Left by Lloyd S
You won't find a better service staff than here
Facebook - Web Review
- February 08, 2020
Left by Doreen Bonner
Took my car in for annual maintenance in December. Yesterday my check brake fluid light came on. Seems as if they must have missed checking that item. Of course the item cant be purchased from local auto store and I live 90 miles from dealership. Cant get service department to return my call...
Mercedes-Benz of Midlothian Replied: Hi Doreen, I am sorry this happened and we have not returned your call. I have notified our service manager and will make sure someone contacts you as soon as possible.
Google Review
- February 07, 2020
Left by Ebony Monae
5 STAR SERVICE! AMAZING QUALITY! SUPER PROFESSIONAL! It don't get ANY BETTER.. Midlothian Mercedes is tech savvy & poised to maximum every potential opportunity for success. Special S/O to Christopher Moss!!! Super nice and patient :)
Google Review
- February 07, 2020
Left by Elly and Richard
Travis was our service advisor this week. We were pleased with his knowledge and advice. We recommend him and plan to use his services in the future.
Google Review
- February 05, 2020
Left by Liz Keefer
Tink was AMAZING! My husband and I were beyond tired as this was the third (and final) dealership of the day. Tink found us just what we wanted, put up with our crazy personalities, and simply made it fun! Wil in financing was AWESOME as well! I couldn't have had a better overall experiance!
DealerRater Review
- February 02, 2020
Left by Bob314159
Very helpful in taking care of our vehicle's service needs. People are very friendly and knowledgeable. Would recommend them for both buying and servicing a vehicle.
Yelp Review
- February 02, 2020
Left by Joju S.
I had the BEST experience in car buying in the last 20 years at Mercedes Benz of Midlothian. Our sales representative Chris Moss was courteous, attentive, and mindful of our needs. He answered all the questions, agreed on a price, and connected me with Ryan Pulley, who help me to finalize the deal....
Google Review
- February 02, 2020
Left by lynette Kilgore
Google Review
- February 02, 2020
Left by Tq Monster
Google Review
- February 01, 2020
Left by Julia Groom
Above and beyond customer service. Thank you.
Google Review
- January 30, 2020
Left by James Bailey
Wants 935k for a 220-270k market value ferrari in the wrong color.The Meth checks out.
DealerRater Review
- January 30, 2020
Left by Jack B
Bryan went way beyond what was expected to make sure our car was repaired properly. He listened well to our issues and made a plan of action to make things right for us. He physically test drove the car before he let us know it was ready. Exceptional service!
Google Review
- January 29, 2020
Left by Matthew Mangas
Great experience, awesome sales and finance teams! I was on the road in no time and enjoying my new auto!
Google Review
- January 26, 2020
Left by James Bailey
Wants 935k for a 220-270k market value ferrari in the wrong color. The Meth checks out.
Google Review
- January 26, 2020
Left by Ellen Hughes
Google Review
- January 24, 2020
Left by Mary Dyson Johnson
Google Review
- January 24, 2020
Left by John Cowan
I had to bring my rv in for a passenger airbag recall. They had me in and out in an hour and a half. Very accommodating service and service advisor, Brian Parker, was great. Highly recommend this dealership when it comes to servicing your vehicles.
Google Review
- January 21, 2020
Left by Rayann Nasher
Google Review
- January 21, 2020
Left by fred schneider
The whole experience was very personable and professional. The whole process made us feel valued as customers. Tink Doyle went above and beyond expectations to make the experience comfortable.
Response from the owner Replied: We're glad you enjoyed your visit. Thank you and we hope to see you soon!
DealerRater Review
- January 21, 2020
Left by kim
I am a first time buyer of a Mercedes vehicle and I was VERY impressed with the knowledge and expertise the team had. Wayne Booth was a pleasure to work with, as was Will in finance!
Google Review
- January 21, 2020
Left by Frank Gristina
They fit me into the service schedule on a moments notice! Travis is great
DealerRater Review
- January 17, 2020
Left by clloyd5757
My car runs smoothy after the servicer. Need more details when they wash the cars. They also need more loaners available to Services. Finished with my service in good time.
Google Review
- January 16, 2020
Left by Linda Gilmore
Again it was a pleasure buying from MB of Midlothian. Thanks Chris for everything!! It was great seeing Doug who sold me my first Benz over 11 years ago!!
DealerRater Review
- January 14, 2020
Left by MLaronda
Bill Cochran is so accommodating and a pleasure to work with. He and Jenna made the process easy and pleasant. We travel from Williamsburg for service and will continue to do so!
DealerRater Review
- January 14, 2020
Left by bennettcstone
Everyone carried themselves with the utmost courtesy and professionalism in moving me from an older purchase to a newer model. For this, I am grateful
Edmunds.com - Sales Review
- January 14, 2020
Left by Valeri
Tink was just awesome to work with. She quickly greeted me upon arrival in the parking lot, introduced herself and listened to what I was searching for. Being a female she was relateable and made the purchase process easy. Not like most make salesmen she talked to me not my husband as I was the...
Google Review
- January 11, 2020
Left by Randy Harritan
Google Review
- January 11, 2020
Left by KAOTICBEATZ
Google Review
- January 11, 2020
Left by Edward Kalbach
Google Review
- January 11, 2020
Left by Pam Robbins
Google Review
- January 11, 2020
Left by Daniel Oliver
Google Review
- January 11, 2020
Left by rosebelle69
Google Review
- January 11, 2020
Left by Samantha Chetosky Say
Google Review
- January 11, 2020
Left by Yolanda Maupin
Edmunds.com - Service Review
- January 10, 2020
Left by Leigh
I could not imagine a better service experience. It was the easiest process possible, everyone was helpful and pleasant, and it was fast and efficient.
Google Review
- January 09, 2020
Left by Christopher Lange
Cars.com Review
- January 08, 2020
Left by Gwendolyn A. Reynolds
My Mercedes Benz experience on 12/31/2019 at Midlothian, Richmond- VA was SUPERB ! Our prior conversations about possible vehicles was acknowledged while upon arrival they were prepared to present choices I had asked about. Ryan Pulley and Sam Cates very respectful and courteous which is so...
DealerRater Review
- January 08, 2020
Left by Sbfarrar
Took car in for A service without an appointment and Travis worked us in. Got car back within a few hours and washed. Service employees were very helpful and friendly.
Google Review
- January 08, 2020
Left by Kaye Thomas
Excellent customer service. Work was done as scheduled and as quoted. I needed a second email and they were very accommodating to my request even though it was due my issue. I drive extra miles to use this dealership. Wouldnt go anywhere else.
Google Review
- January 07, 2020
Left by James Straub
Edmunds.com - Service Review
- January 07, 2020
Left by Rohrscheidt
very good service, all squaks were dealt with effectively
DealerRater Review
- January 06, 2020
Left by MT
Always exceptional service, and Bill Cochrane, who sold me my car, goes above and beyond to make it a wonderful experience every time. Ill be back again and again.
Google Review
- January 04, 2020
Left by Rudolph Randall
Google Review
- January 04, 2020
Left by Ruby Purifoy
Cars.com Review
- January 03, 2020
Left by Noza
Fantastic professional service, would recommend, and will definitely be back!!
Google Review
- January 02, 2020
Left by Christopher Lowe
Cars.com Review
- January 01, 2020
Left by WM
This was my first visit to the dealership and Bryan was very helpful and friendly.
Cars.com Review
- January 01, 2020
Left by Franklin
Chris was amazing and always very helpful and informative .
Google Review
- December 31, 2019
Left by Paul Carter II
Google Review
- December 31, 2019
Left by Devan Donaldson
Google Review
- December 31, 2019
Left by Tom Purcell
Chris Moss & Ron West are the best at helping me with my options and selecting the right vehicle for me. I drive all the way from Virginia Beach, VA because the the great customer service that Mercedes Benz of Midlothian provides. I'm going on my 3rd lease with them. It's like family when I show...
Google Review
- December 30, 2019
Left by Samantha Chetosky Say
Chris was very helpful with sending me information well before my actual visit to the dealership. He didnt mind taking me on multiple test drives and was always kind. The overall process was very quick, efficient and stress free. I did not feel judged despite driving in with a very old, beaten car.
Google Review
- December 30, 2019
Left by marvin edwards
Great service and very courteous.
Google Review
- December 30, 2019
Left by Cheryl Kalbach
I did not think I would be buying another car after 2 years. However, I must admit Im please with the decision my husband and I made to upgrade my car.The experience was so much different, Sam, Frank and Mr. Will ensured I got the best deal possible and I drove away with the second car of my dreams....
DealerRater Review
- December 29, 2019
Left by cecil.broom
The scheduling of the service was quick and efficient. I was greeted very promptly upon arrival and Ryan provided me with a detailed list of exactly the work to completed and how long it would take to complete the work. The loaner vehicle was great and the service Ryan provided was exceptional.
Cars.com Review
- December 25, 2019
Left by Earmetta
Tink is by far the best sales person I have ever had. She will go out of her way to keep you happy. A service!! In all everyone that works at Midlothian Mercedes is knowledgeable and ready to help! Will definitely recommend and keep doing business with them!! Thank you Midlothian Mercedes-Benz!!
Google Review
- December 22, 2019
Left by Jeannette Cordor
Google Review
- December 22, 2019
Left by Yolanda Maupin
Love the new Saturday walk in service appointments! I normally cant get an appointment here and have to drive far out to the West Broad location. Was out in about 2.5 hours from when they opened which I dont mind since I didnt have appointment. Plus car was cleaned up nice too & sparkly clean!
Google Review
- December 19, 2019
Left by Edward Kalbach
Brian went above and beyond to to make my recent experience more than I would have expected. I felt like a family member by the care that was given when taking my car in for service.
DealerRater Review
- December 19, 2019
Left by Jack
The "check engine light" on our E350 came on. We learned there was a recall to fix this. We called and asked if we could bring the car in that day (the only day available to us before a long drive to spend Christmas with family). Travis Melton told us to bring the car in and they would take care...
Google Review
- December 19, 2019
Left by Dawn Blair
Google Review
- December 19, 2019
Left by Daniel Oliver
Dropped my truck off to a friendly and attentive staff, I was out with in minutes. Service was done sooner than I expected.
Google Review
- December 19, 2019
Left by Michael Simmons
Cars.com Review
- December 18, 2019
Left by karen mcgovern
Very satisfied with the service I had done. Had my car 2 years and love it. Got my car not at this dealership but they both are great places. I have no problems with it.
Google Review
- December 17, 2019
Left by Sapphyr Rain
Google Review
- December 17, 2019
Left by Nick Swann
Great service department. Attentive and communicative. Car was repaired in great fashion and completed sooner than I expected.
Google Review
- December 16, 2019
Left by Cheryl Kalbach
Google Review
- December 16, 2019
Left by jamie poole
Google Review
- December 16, 2019
Left by Adam DeGraff
Google Review
- December 16, 2019
Left by L V Hoover
Google Review
- December 15, 2019
Left by Pam Robbins
Alan was great in making sure the service requests for our 2017 E class were addressed and in a timely manner. The service department at Midlothian is far better and more trustworthy than we experienced at Brown Mercedes in Charlottesville. Worth the two hour drive from our house!
Google Review
- December 14, 2019
Left by maybabyrc
Google Review
- December 14, 2019
Left by Rebecca Brayboy
Google Review
- December 14, 2019
Left by Cheryl Kalbach
I did not think I would be buying another car after 2 years. However, I must admit Im please with the decision my husband and I made to upgrade my car. The experience was so much different, Sam, Frank and Mr. Will ensured I got the best deal possible and I drove away with the second car of my...
Google Review
- December 12, 2019
Left by rosebelle69
Mercedes Benz gets 5 starts from me. My experience with them was the best.
Google Review
- December 11, 2019
Left by Sandra Bennett
Google Review
- December 11, 2019
Left by Bruce Fletcher
Google Review
- December 11, 2019
Left by John Mills-Hearne
Google Review
- December 11, 2019
Left by Connie Cypress
Google Review
- December 11, 2019
Left by D Bonner
Google Review
- December 10, 2019
Left by Connie Cypress
I had a great experience the representative was very nice and helped me right away.
Google Review
- December 06, 2019
Left by Bruce Fletcher
Service as planned. No surprises.
Google Review
- December 05, 2019
Left by D Bonner
Always first rate service. Very pleased with the time and attention when I come in to have my car serviced. Really like that they text me when my car is ready or needs additional work.