Review on Google
Review on DealerRater
DealerRater Review
- May 28, 2023
Left by Kitty
I was able to make a Great Trade, My Sales was Very Professional and attentive to my needs.
Review on Google
Google Review
- May 22, 2023
Left by Karen Wyatt
Horrible customer service from this dealership. No phone calls from Tim for almost 3 1/2 months despite our 7 calls to him for an appointment he said was necessary for a software update. Inexcusable lack of professionalism.
Review on Google
Review on DealerRater
DealerRater Review
- May 20, 2023
Left by Morgan
Tim Spaniol was professional, courteous, explained things well and kept me informed. When I had my car towed there he helped me straight away even though I did not have an appointment.
Review on Edmunds.com - Service
Edmunds.com - Service Review
- May 19, 2023
Left by Inspection
Got a state inspection at the dealership. Everything as done to my expectations.
Review on DealerRater
DealerRater Review
- May 17, 2023
Left by Cjshea
This was the best experience we have ever had buying a car! Over time we have probably owned not less than 30 or 40 cars, so we some experience in the realm of car dealerships. Our salesman, Frank Costa, was exceptional. He answered all our questions, and then went above and beyond to research...
Cjshea Replied: This was the best experience we have ever had buying a car! Over time we have probably owned not less than 30 or 40 cars, so we some experience in the realm of car dealerships. Our salesman, Frank Costa, was exceptional. He answered all our questions, and then went above and beyond to research our more detailed queries. He bent over backwards to make our purchase a reality. Thank you Frank and Midlothian MB!
Review on Google
Google Review
- May 15, 2023
Left by Charles Penn
I've always received first class service from MB of Midlothian. Scott Lambert is a consumate professional and always provides great feedback.
Response from the owner Replied: Thank you Charles!!
Review on Google
Google Review
- May 13, 2023
Left by William Johnson
Very friendly service department.
Review on Google
Google Review
- May 12, 2023
Left by T.S. Brumsey
Response from the owner Replied: Thank you!! Have a great weekend!
Review on Cars.com
Cars.com Review
- May 12, 2023
Left by Tonya
From ease of appointment scheduling through checkout--the experience was a pleasure. Communication was excellent. Scott was helpful and knowledgeable and made my service visit a breeze.
Review on Google
Google Review
- May 11, 2023
Left by Thomas McDonald
Would highly recommend dealing with Sam great guy made me a great deal and I love my Mercedes he got me
Review on Cars.com
Cars.com Review
- May 10, 2023
Left by Hot Girl Meg
Frank Costa is AMAZING. This is my second car that I’ve purchased from him, and my 3rd Benz from Midlothian all together. He seriously is the best. He always makes sure I walk away with what I want. His communication skills are unmatched. I had to wait for my car to make it off the boat, and he kept...
Review on Google
Review on Google
Review on DealerRater
DealerRater Review
- May 02, 2023
Left by dalaba1
Excellent service. Frank Costa even delivered the car to us---3 hours away from the dealership! Very pleased with the overall transaction!
Review on Google
Google Review
- May 02, 2023
Left by Ingrid Pettus
Brian parker and the team were great and took great care of my vehicle.
Review on Google
Review on Google
Google Review
- May 01, 2023
Left by Angie Beach
Always the best customer service, truly unmatched.
Response from the owner Replied: Thank you Angie! We appreciate you!!
Review on Google
Google Review
- May 01, 2023
Left by Zoe Spencer
Alan and the professionals at Mercedes Midlothian are everything. When I sold my sl400 after having taken it there for years, I was actually about to buy a Porsche. I went to the Porsche dealership to kind of interview them and the thought of leaving my service family scared me. It was probably...
Response from the owner Replied: Thank you so much for your comments and placing your trust in us!! We appreciate you!!
Review on Google
Google Review
- April 30, 2023
Left by Keith Dawkins
Wayne Booth the sale person was the best. He was very attentive.
Review on Google
Review on DealerRater
DealerRater Review
- April 26, 2023
Left by mdukat
Thank you very much Mr. Melton for your help and prompt response to my urgent request. Special thank you to the person who fixed it, the Tech 1110. Thank you to the entire team - the car was nice clean and pleasure to drive. THANK YOU!!!
Review on Google
Google Review
- April 25, 2023
Left by Giovonni Smith
Excellent service experience. Great communication throughout the visit.
Response from the owner Replied: Thank you so much for the feedback!
Review on DealerRater
DealerRater Review
- April 23, 2023
Left by Bob A
Friendly service department completed my recall work exactly as promised. Always a pleasure to deal with them!
Review on Google
Review on Google
Review on Cars.com
Cars.com Review
- April 19, 2023
Left by KarlH
I showed up shortly before service was closing with a nail in my run flat tire. I live an hour from dealership. They took me in and put on new tire even though it was a Saturday before closing.
Review on DealerRater
DealerRater Review
- April 19, 2023
Left by bsurider
Travis always takes care of my needs. He is very patient and listens and makes notes. He always is able to answer my questions. Spencer, the mechanic, has always worked on my cars for many years and I trust him completely. Your location is perfect and everyone is so pleasant and treats you like...
Review on Google
Review on Cars.com
Cars.com Review
- April 18, 2023
Left by Business van
Appreciate from scheduling to notification of completion the informative manner the dealership let me know step by step when to expect my work vehicle back.
Review on Edmunds.com - Sales
Edmunds.com - Sales Review
- April 13, 2023
Left by George Truesdail
Tink Doyle, our sales person, went way way beyond the call of duty to make sure everything was right with the car. It was a loaner car that I decided to buy after I had my car in for service. And I was so pleased with the entire process. This is my second Mercedes I bought from Midlothian.
Review on Google
Review on Google
Google Review
- April 09, 2023
Left by Alvin Basterfield
Great customer service with a smile and gave good details about what my car needed and fulfilled that need. The loaner was very nice 👌 and a joy to drive. Thanks for everything.
Response from the owner Replied: Thank you for the feedback and the opportunity Alvin! We appreciate you!
Review on Cars.com
Cars.com Review
- April 08, 2023
Left by Richard bk
My service rep is Tim.spaniel … he is absolutely terrific, caring , very polite and professional
My first time visit the dealership because of Tim I will recommend all my friends to make a visit to the dealership.
Review on Google
Review on Google
Google Review
- April 07, 2023
Left by Ray Daniels
Great customer service!
Response from the owner Replied: Thank you Ray!! We appreciate the opportunity to assist you!!
Review on Cars.com
Cars.com Review
- April 07, 2023
Left by Satisfied lady
Provided all I needed in an emergency situation- quick repair, customer reassurance, and timely updates. As a customer, I definitely felt that MB was totally concerned about my comfort . My
Review on Google
Google Review
- April 07, 2023
Left by Shanikque Nappier
Response from the owner Replied: Thank you Shanikque!! We appreciate you!
Review on Google
Google Review
- April 02, 2023
Left by Robert Meadows
Dylan Anderson is an excellent representative of MB of Midlothian and MB Corporate. He answered all of our questions fully & with complete candor. He responded to our requests in a timely manner & was overall very professional & helpful. The rest of the MB of Midlothian staff, including finance &...
Review on Google
Google Review
- April 01, 2023
Left by Ousphea Meth
I like shopping with Mercedes-Benz Midlothian , good service salesmen Frank is really helpful , friendly he is the best
Review on DealerRater
DealerRater Review
- April 01, 2023
Left by Email
Everyone was polite and offered us coffee or water, but long waits sitting in an office. Service could have been better with explanations of what was going on. I do not buy cars often, and do not have a strategy for avoiding these pain points. OK, but not great.
Review on Google
Google Review
- March 31, 2023
Left by Jane Neimand
The folks at Mercedes Benz of Midlothian were polite helpful hosts to us and our camper and our dog as we found ourselves camped out there while our sprinter was successfully repaired. We were very fortunate that our breakdown happened in their service area.
Response from the owner Replied: Thank you Jane! Glad we were able to assist!!
Review on DealerRater
DealerRater Review
- March 31, 2023
Left by Gsport3
I was please with the effort put to correct the issues with my sprinter.. thank u a lot
Review on Google
Review on Google
Review on Google
Google Review
- March 30, 2023
Left by Patluri Charan
This place has amazing hospitality and great service who help and guide you in every step in finding the right car.I have to mention Frank Costa who work here and he is an excellent guy to work with if you are looking to buy a car from them.I would definitely ask for Frank if I ever have to buy a...
Response from the owner Replied: Thank you for the feedback! We appreciate you!!
Review on Google
Google Review
- March 29, 2023
Left by jeffery smith
Everything looks great, thanks for loaner car.
Review on Google
Review on Google
Google Review
- March 27, 2023
Left by Kevin Savage
Drop off and loaner were great. Pick up was another story. I had to wait for a cashier, then was told to wait at the curb for my car to be brought out. 10 minutes later I go back into the cashier, she apologizes and says the phones are down (for the past X number of months) to the area that would be...
Response from the owner Replied: Sorry for the mixup Mr. Savage and thank you for the feedback. We will utilize this to make sure it doesn’t happen again.
Review on DealerRater
DealerRater Review
- March 26, 2023
Left by Mredbird96
Travis was wonderful kept me updated the wait was a little long but he took care of me very well
Review on Google
Google Review
- March 24, 2023
Left by Arthur Liptrot
The staff at the Midlothian Mercedes Benz dealership were all polite and very professional.
Review on Google
Google Review
- March 23, 2023
Left by Lisa Garner
The person who work on my vehicle was awesomeHe went above and beyondThank you !!!!!
Review on Google
Review on Google
Google Review
- March 21, 2023
Left by Janice Marshall
Absolutely fantastic service!!!! You are all gems in our books. On a recent trip from Canada to Florida , we needed new wiper blades. The service department were very quick to help us. As well, the customer service team generously and expediently forwarded our cell phone (left behind by...
Response from the owner Replied: Thank you for sharing your experience Janice! We appreciate you taking the time to do so and happy your cell phone made it in time!!
Review on Google
Google Review
- March 21, 2023
Left by Caron “King Bigggs” Goodwin
Response from the owner Replied: Thank you for allowing us to assist you!!
Review on DealerRater
DealerRater Review
- March 19, 2023
Left by Georgeyomi
Travis Melton is a great guy , worked with him twice now and super happy to spend my money with him.
Review on Google
Google Review
- March 18, 2023
Left by Ashlyn Norford
The check engine light came on in my car over the weekend. The following Monday I called my local dealerships service center, in Charlottesville, and I was given an appointment almost a month out but was reassured that my car was safe to drive. I called the Midlothian location and within 15 minutes,...
Response from the owner Replied: Thank you Ashlyn! We appreciate the opportunity and are glad you were taken care of!!
Review on Cars.com
Cars.com Review
- March 16, 2023
Left by Happy
I have been a customer of Mercedes Benz Midlothian for over 20 years. I have never had a complaint about the service of my vehicles, past or present. The employees are professionals that care about providing the best service and ensuring your vehicle is maintained at its best. Thank you for your...
Review on Google
Google Review
- March 16, 2023
Left by Kenneth Jackson
My service here was outstanding as usual, Travis Melton was friendly and greeted me promptly when I arrived. My service was quick and well done. I am extremely satisfied.
Review on Google
Review on Google
Review on Google
Review on DealerRater
DealerRater Review
- March 13, 2023
Left by Kathryn
Excellent location! Frank was great! He was very patient and has followed up with us several times after the sale.
Review on Google
Review on Google
Review on Google
Google Review
- March 11, 2023
Left by Kristina SB
Unprofessional. Not recommend to visit this location. Go to another dealership where you get some help when you want to buy a car for 90K
Response from the owner Replied: Kristina,I’m sorry you had a bad experience. When did you stop by our location?
Review on Google
Review on DealerRater
DealerRater Review
- March 11, 2023
Left by James Miller
Excellent service and communication. This was a warranty work for a battery that failed leaving us stranded at the airport. The vehicle had to be towed to the dealership.
Review on Google
Review on Cars.com
Cars.com Review
- March 11, 2023
Left by Victoria
The customer service was amazing , frank was great the process was smooth. John was also amazing they both had great energy and customer service.I am enjoying my brand new car.
Review on Google
Review on DealerRater
DealerRater Review
- March 09, 2023
Left by rvakayaker
First time Mercedes purchase and I had a very seamless experience with my very knowledgeable saleswoman, Tink. I think it's a very professional dealership and I'm looking forward to a few good years with my GLE350 !!!
Review on DealerRater
DealerRater Review
- March 09, 2023
Left by Robert B Perkins
The service was great, got my car back in the time frame promised, and everything looks good.
Review on Google
Google Review
- March 09, 2023
Left by Junai Young
Review on Google
Review on Google
Google Review
- March 09, 2023
Left by China Jackson
Everyone at Mercedes of Midlothian was awesome. Special shout out to Chris, Tink, Dylan and Frank. They were all so helpful and patient. Tink was an absolute pleasure to work with.
Response from the owner Replied: Thank you for the feedback Ms Jackson! Congratulations on your new vehicle!!
Review on Google
Google Review
- March 08, 2023
Left by Gerard Green
My wife n I Sabrina keyser always get the up most service from Travis,he's honest n fair,That's why we ask 4 him when it's time 2 bring our vehicle.He should B RECOGNIZE 4 THE Professional service he all ways give,keep up the good work
Response from the owner Replied: Thank you for the feedback! We will pass this along to Travis! We appreciate you and Sabrina.
Review on Cars.com
Cars.com Review
- March 08, 2023
Left by Ron
Very short wait and kept timey advised regarding status of service, convenient and most pleasant waiting area with refreshments. Service personnel very professional and knowledgeable.
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- March 06, 2023
Left by Family Auto & Trucking LLC
Dylan was so helpful!!!! He need a raise asap
Review on Google
Review on Google
Review on DealerRater
DealerRater Review
- March 03, 2023
Left by creadie84
I think having to pay $160 for a license bracket holder for the front of the car when a new car should have one furnished is a little much, but could have been misplaced by the dealer who delivered the car.
Review on Google
Review on Google
Google Review
- March 02, 2023
Left by John Kaiser
Every contact with the service department has been stellar! Timely, courteous and friendly, efficient and surprisingly affordable. I will keep coming back-
Review on Google
Google Review
- March 02, 2023
Left by Gireesh -
I wouldn’t take my Benz anywhere else. They do excellent work here
Review on Cars.com
Cars.com Review
- March 02, 2023
Left by George Penn
Travis was great to work with. He took care of me in an efficient and business like manner. My car was taken care of quickly.
Review on Google
Review on Google
Review on Cars.com
Cars.com Review
- February 23, 2023
Left by Judy Burns
It is always a pleasure to see and talk to Allan, my advisor. Competent, kind and always patient with me! Explains what will be done and if I have a problem , makes sure it is taken care of at Benz in Midlothian
Review on Cars.com
Cars.com Review
- February 23, 2023
Left by Judy Burns
It is always a pleasure to see and talk to Allan, my advisor. Competent, kind and always patient with me! Explains what will be done and if I have a problem , makes sure it is taken care of at Benz in Midlothian
Review on Google
Review on Google
Review on Google
Google Review
- February 22, 2023
Left by Kenny Holmes
Down rite good service and friendly people that work there keep up the good work
Review on Cars.com
Cars.com Review
- February 22, 2023
Left by BethyJ
I had a great experience with an awesome team for my first Mercedes purchase. From the front desk to the financing, everything about my experience put me at ease.
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- February 21, 2023
Left by Peter Golden
Great experience with amazing customer service.
Review on Google
Review on Cars.com
Cars.com Review
- February 21, 2023
Left by Kevin H
I brought my car to MB Midlothian for a recall. They took care of it on time. I have a 2005 C230 and I take care of maintenance and minor repairs myself.
Review on Google
Review on Google
Google Review
- February 16, 2023
Left by THE SMITH FAMILY OF 6
I highly recommend Mercedes-Benz of Midlothian and any other benz dealer. The building was super amazing and has the luxury vehicle service you are looking for! Very professionally organized. I love my GL-450
Review on Cars.com
Cars.com Review
- February 16, 2023
Left by Fofo9575
Mr. Scott Lambert was very professional. He was able to ask the right questions which help determined what was going wrong with vehicle. The issue was fixed and now i am back to riding in style.
Review on DealerRater
DealerRater Review
- February 16, 2023
Left by warrenjsmith42
They have first class service the Midlothian location was amazing. I highly recommend this location!
Review on Google
Review on Google
Review on Google
Google Review
- February 14, 2023
Left by Leona Baylor
The purchase went very well, I reached out to Dylan the sales rep. He was very professional and kept the lines of communication going. I love my 2023 GLB 250 fully loaded with everything I wanted.
Review on Google
Review on Cars.com
Cars.com Review
- February 11, 2023
Left by John Vivadelli
Alan Mansfield continues to provide excellent service for may GLS 550. Repairs where prompt and covered by warranty. I guess I need to add a few more words to get to the minimum of 25.
Review on Cars.com
Cars.com Review
- February 11, 2023
Left by John Vivadelli
Alan Mansfield continues to provide excellent service for may GLS 550. Repairs where prompt and covered by warranty. I guess I need to add a few more words to get to the minimum of 25.
Review on Google
Review on DealerRater
DealerRater Review
- February 11, 2023
Left by bob
The entire staff went above and beyond to find my wife the car she was looking for.
Review on Cars.com
Cars.com Review
- February 11, 2023
Left by Laverna
Above and beyond all dealerships should be like them. The whole entire staff at the excellent I strongly recommend the midlothian location. Keep up the the great work and thank you
Review on DealerRater
DealerRater Review
- February 10, 2023
Left by Brenda
This was my 1st annual inspection/oil change. The service was excellent. Everyone was extremely courteous. I would highly recommend this dealership!
Review on Cars.com
Cars.com Review
- February 08, 2023
Left by johnmooney
My wife and I recently came from out of state to purchase my car from this dealership. They rolled out the red carpet for our new car purchase. We worked with Will Turner and he was nothing short of amazing. He spent countless hours to make sure every detail of this experience was luxury for my wife...
Review on Google
Google Review
- February 05, 2023
Left by LORI LANGDON
My husband and I recently came from out of state to purchase my car from this dealership. They rolled out the red carpet for our new car purchase. We worked with Will Turner and he was nothing short of amazing. He spent countless hours to make sure every detail of this experience was luxury for my...
Review on DealerRater
DealerRater Review
- February 05, 2023
Left by mfletc1956
First purchase of a MB from this dealership. I was skeptical because there are few cars on the lot these days even though they may show 100 or so on the website. Most are "in-transit" or worse, sold.
The sales rep, Sam, though was upfront an honest about what was available. He kept us informed the...
Review on Google
Review on Google
Google Review
- February 03, 2023
Left by Diane Brown
The young man Timothy Sinoli Jr. was very helpful and professional assisting me when I came in to have my car inspected. Kudos to him. and Thank you
Review on Google
Review on DealerRater
DealerRater Review
- February 03, 2023
Left by Rva hauling
Dylan Anderson is a honest and great sales person. The Finance manager and Sales manager are also awesome and professional.
Review on Google
Google Review
- February 03, 2023
Left by Gene Corrigan
The service was performed much quicker than I expected it to, so I got my car back sooner than I thought I would. And the wash and vacuum was awesome. My 9-year-old E350 looked and smelled like new.
Review on Google
Google Review
- February 03, 2023
Left by Gene Banks
I wrote a pretty negative review a few weeks ago about sales team in this dealership. But everyone makes mistakes and you have to give everyone the ability to correct them. This Midlothian Mercedes-Benz dealership went above and beyond to fix what needed to be fixed! To the Sale manager Chris THANK...
Response from the owner Replied: Thank you Gene! We appreciate you!!
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- January 28, 2023
Left by Gene Banks
I’m so disappointed with the SALES of the Dealership! I own a 450GLS and my girlfriend who is from Jamaica wanted to purchase a luxury suv as well. So we couldn’t find a pre owed 450GLS but we found a Audi Q7 that she fell in love with. We started the paper and due to the fact that my girlfriend...
Review on CarGurus
CarGurus Review
- January 27, 2023
Left by Lisa Marie
The saleswoman was great. However, the battery had to be charged before I could test drive it. Not a good sign. So No.
Review on Google
Review on Google
Review on Cars.com
Cars.com Review
- January 27, 2023
Left by Dennis Lynch
We had a wonderful experience and I really enjoyed our sales lady tink and the general manager Ryan. Very professional, and easy to work with.. would recommend both!
Review on Google
Review on Google
Google Review
- January 24, 2023
Left by Ulysses Kelly
Alan thanks for your help with my warranty your services is highly appreciated...
Review on Google
Review on Google
Google Review
- January 20, 2023
Left by Neal Arutunian
Friendly staff enjoyable car buying experience
Review on Edmunds.com - Service
Edmunds.com - Service Review
- January 20, 2023
Left by SanFran
having my car serviced with MB of Midlothian is the best, they are honest with assessments and do quality work, always polite and on time. The Best!
Review on Google
Review on DealerRater
DealerRater Review
- January 19, 2023
Left by dtindall4
The dealer ship did an excellent job in servicing my vehicle. The scheduling processing on-line was excellent and easy to do. The dealership kept me informed on the status of my vehicle.
Review on Google
Review on Cars.com
Cars.com Review
- January 18, 2023
Left by BJ
Customer service is always above and beyond. Thank you
MB of Midlothian for providing great service on my vehicles.
MB of Midlothian made it quick and easy when I bought the new S-580.
Review on DealerRater
DealerRater Review
- January 18, 2023
Left by Gor_Cabot1
Took our car in for it's first scheduled service. Everyone was extremely courteous and helpful and the work was completed in a timely and efficient manner.
Review on Google
Review on Google
Google Review
- January 17, 2023
Left by Imani Beckwith
Great experience! I had a wonderful hassle free time at this dealership.
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Review on Google
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DealerRater Review
- January 11, 2023
Left by A Qwest
Awesome to work with would definitely recommend them. I’ll be making my next purchase with them as well.
Review on Google
Google Review
- January 11, 2023
Left by J Ramsay
My Mercedes had a recall and MB of Midlothian quickly inspected the car and had it turned around, I was treated with the utmost respect. Thank you for getting me in and out quickly and giving me the best dealership experience I have had!
Review on Google
Review on Google
Google Review
- January 09, 2023
Left by Christina Barber
Fast service fit me right in.
Review on Google
Review on Google
Google Review
- January 09, 2023
Left by Win Grant
Great car. Great experience with the purchase.
Review on Google
Review on Google
Google Review
- January 05, 2023
Left by Natasha Boston
The service department is an nightmare!! I sent my car in for A service which included All fluids to be checked and corrected. The day after I picked up my car my coolant and brake light came on. Checked the reservoirs and both were completely empty. Brought the car back to the dealership and all of...
Response from the owner Replied: Hi Natasha, sorry to hear of the difficulties you experienced after servicing with us. We do our best to make sure all issues are addressed when the vehicle is here, but these situations do happen, especially as vehicles age. If you have not done so already, please feel free to contact our Service Manager, Robert Harman, at (804) 419-9640 to see if there's anything we can do to help improve the situation.
Review on Google
Review on Google
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Google Review
- January 03, 2023
Left by Brisha Hicks
Chris Moss is the epitome of professional. He always kept me up to date with my build even when I didn’t ping him. He knew I was anxious about the car. Always professional, friendly and courteous. I would recommend him and the dealership in totality.
Review on Google
Google Review
- December 31, 2022
Left by mark kenny
Excellent work and service---Travis has been very helpful and honest as my service advisor. MB is expensive of course, but this group delivers great work. Also, my SUV was cleaned up nicely when I picked it up.
Review on Google
Review on Google
Review on Google
Review on CarGurus
CarGurus Review
- December 24, 2022
Left by Guru9F1QWX
Wonderful experience! Chris had the car cleaned and ready for me to drive when I arrived. The whole process there is smooth and easy. They are professional...
Review on Cars.com
Cars.com Review
- December 23, 2022
Left by Ron
Had a slow leak in a tire. Called for appointment and admin said it was considered emergency service and to just bring it in and leave it if I could. Turned out to be a nail in tire. It was safely repaired and this 350 E was back on the road.
Review on DealerRater
DealerRater Review
- December 22, 2022
Left by Morgan
Service reps are always courteous and helpful. They listen to your concerns, share them with the mechanics and offer helpful advice and/or solutions.
Review on Google
Google Review
- December 22, 2022
Left by Nelson Birchette
I have had warning error with marker lamp out. It happened randomly for years. Thought it might be the SAM module. After taking the car in, found it was the bulb socket and terminals on the bulb. Problem resolved!
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- December 18, 2022
Left by terrena wallace
Customer service is amazing. Everyone is always friendly professional and knowledgeable. Whenever My wife has any issue with her Mercedes we call them and they are always on point.
Review on Google
Review on Cars.com
Cars.com Review
- December 14, 2022
Left by Robert Bell
My A service was done and completed on time. However my windshield wipers were not replaced. I like this dealership and always recommend them to our friends.
Review on DealerRater
DealerRater Review
- December 13, 2022
Left by MR
I am really pleased with the service and the personal care I always receive from Midlothian MB. I want to thank Travis for his attention to servicing my wonderful 2003 SLK 230, I hope I can keep it on the road for many more years!
Review on DealerRater
DealerRater Review
- December 12, 2022
Left by Ellen Ray
I give four stars only because I find the phone system - where I call what I think is the dealership per the internet numbers given, and get someone somewhere else, or so it seems. Otherwise, I am pleased with the service I get and the time it takes them to do it.
Review on Google
Google Review
- December 10, 2022
Left by jorge flores
Josh took good care of me, very satisfied with the experience.
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Cars.com Review
- December 04, 2022
Left by Kenneth
The entire process was first class. They took care of my vehicle, good communication and easy pick up.
They even washed and vacuumed it out. Highly recommended!
Review on DealerRater
DealerRater Review
- December 02, 2022
Left by bernicewyche
Josh was great, provided the service I needed in minimum time.
Excellent personality and an asset to your company.
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Review on Google
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Google Review
- November 29, 2022
Left by Sherica W
I don’t even know where to begin! Anthony, the sales consultant, made my car buying experience quick and seamless at the Mercedes dealership in Midlothian, I was greeted with professionalism right from the start! The entire process was easy, quick and very warming! I had no issue talking to Anthony...
Review on Cars.com
Cars.com Review
- November 26, 2022
Left by JoAnn
The Mercedes dealership and the gentleman whom I look for to take care of my car are 100% great. Travis Melton treats his customers and their cars as if they were the only ones who came in that day. I can't ask for more than that, except a newer Mercedes, but I won't trade mine for anything!!
Review on DealerRater
DealerRater Review
- November 22, 2022
Left by Rick Hughes
MB Midlothian service is alway courteous and professional. Great service culture and I like interacting with staff.
Review on Google
Review on Cars.com
Cars.com Review
- November 19, 2022
Left by R. Coleman
Prompt, efficient service and personnel very professional and accommodating. Vehicle was ready at the stated time and had been washed. Extremely satisfied with customer and vehicle service.
Review on Google
Google Review
- November 18, 2022
Left by MS Muhammad
Thanks Josh for being an amazing advisor. From start to finish your communication was amazing. Not only did you keep me informed the entire time but u got the done right the first time. Wonderful personality and very professional at what you do. Mercedes should be happy to have u
Review on Google
Review on Google
Review on Google
Review on Cars.com
Cars.com Review
- November 13, 2022
Left by Renu Sharma
Really awesome place. I purchased my car here and come for service here. I had received excellent customer service upon my arrival I loved it. I needed replacement car so i can go back home. Allen the customer service person arranged it very quickly. These guys are knowledgeable and professional. I...
Review on Cars.com
Cars.com Review
- November 10, 2022
Left by Andrea Tucker
Awesome service and superb customer service!!! Mr. Fegans greeted me as soon as I arrived. His patience in answering all my questions helped me to make the right decision to purchase my vehicle.
Review on Google
Google Review
- November 08, 2022
Left by W Henley
No “problem visits”, only scheduled maintenance. Service Reps are friendly and helpful, genuinely interested in finding solutions to the occasional weird things cars do. Appointments are easy to schedule, and work has always been completed on time. Waiting areas are comfortable and a courtesy...
Review on Google
Review on Google
Review on Google
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DealerRater Review
- November 06, 2022
Left by ratkins
I enjoy the relationship with this dealer. They are kind and professional and the service addresses the issue at hand.
Review on Google
Review on Google
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Review on Google
Google Review
- November 05, 2022
Left by Valerie Doggett
The service team here is Awesome! Especially Scott! Fast, friendly and efficient service! My GLK 350 is 8 years young, and they treat you like the first day I bought it!!
Review on Google
Google Review
- November 05, 2022
Left by Merie Pitkin
Josh specifically was AMAZING throughout the entire time. He made sure everything was taken care of.
Review on DealerRater
DealerRater Review
- November 05, 2022
Left by Vinniewright
Always there to provide whatever is necessary! It starts at the top and goes all the way down the organization with exceptional customer service!
Review on DealerRater
DealerRater Review
- November 05, 2022
Left by goslow2012@yah
The staff from service to getting g car back was very satisfying. Thanks Mercedes-Benz
Review on DealerRater
DealerRater Review
- November 05, 2022
Left by CiCi
Everyone at the dealership from sales to service is friendly, efficient and professional. I bought my car there five years ago and have been treated like a valued customer ever since.
Review on CarGurus
Review on Google
Review on DealerRater
DealerRater Review
- October 31, 2022
Left by Susan F
Excellent customer service! They kept me informed of the status of my vehicle and made it convenient with my schedule.
Review on Google
Google Review
- October 31, 2022
Left by C
I will always use this location- bought a C-class in 2011, The customer service is attentive & you really feel their commitment to providing the best experience.
Review on Google
Google Review
- October 30, 2022
Left by Debbie Neubert
Best staff ever!! Always friendly and helpful!
Review on Edmunds.com - Service
Edmunds.com - Service Review
- October 27, 2022
Left by Jason
Josh helped me yesterday and was able to get my car fixed and inspected in one day. He was extremely professional and friendly. I really could not believe it was fixed in one day. Thank you!
Review on Edmunds.com - Service
Edmunds.com - Service Review
- October 25, 2022
Left by Sodivine
Travis is just an excellent guy down in the servicing department everyone is fast and to the point with everything . Custer service fantastic
Review on Google
Review on DealerRater
DealerRater Review
- October 22, 2022
Left by Tomdimulberry
Scott lambert does a good job! Mercedes of Midlothian listens to my concerns about my SUV
Review on Google
Review on Google
Google Review
- October 20, 2022
Left by Ismaeli Rodriguez
I walked in to the Mercedes-Benz of Midlothian to browse and research cars, since I was thinking of purchasing a new vehicle in the future. It was the first dealership I got to visit and ended up leaving with a new car.We were immediately greeted by Dylan Anderson and got tons of information on the...
Review on DealerRater
DealerRater Review
- October 20, 2022
Left by Ismaeli Rodriguez
I walked in to the Mercedes-Benz of Midlothian to browse and research cars, since I was thinking of purchasing a new vehicle in the future. It was the first dealership I got to visit and ended up leaving with a new car. We were immediately greeted by Dylan Anderson and got tons of information on the...
Review on Google
Google Review
- October 18, 2022
Left by L. Taylor
Wonderful team, and look forward to bringing in the car for future service.
Review on Google
Google Review
- October 18, 2022
Left by Mary Newton
I have an hour drive and so appreciate the quiet attractive spaces to read, the decent coffee and the fast response to getting my vehicle serviced.
Review on Google
Google Review
- October 18, 2022
Left by Jeff Moore
Everyone very professional, friendly and caring.
Review on Google
Review on Google
Google Review
- October 15, 2022
Left by Sue Allen
Highly recommend Mercedes-Benz of Midlothian. I worked with Dylan Anderson who was very knowledgeable about all the various SUVs and helped me match the perfect car. The process was fast, efficient and enjoyable!
Review on Google
Google Review
- October 14, 2022
Left by Richard Sobine
Scott Lambert the service writer was great! He lets you know about all details of the service to be performed. He is friendly, courteous and professional! Thanks Scott for another great service experience.
Review on DealerRater
DealerRater Review
- October 14, 2022
Left by aatucker63
Perfect. ♥️ Texting with service! They addressed all of my concerns and returned my vehicle in a timely manner.
Review on Google
Google Review
- October 14, 2022
Left by Don Salo
Extraordinary service experience. Scott, my Service Advisor, got me in and out of the dealership as promised. . This dealership takes prevention of the Coronavirus very seriously. All precautions and safety steps were taken and then some. Great service coupled with tremendous customer service. ...
Review on Google
Google Review
- October 13, 2022
Left by John Miles
Scott Lambert really knows and understands what it takes to take care of his customers.
Review on Cars.com
Cars.com Review
- October 13, 2022
Left by JJH
I just completed the purchase of a like new condition 2021 Mercedes Benz E450. MB of Midlothian was great. My sales pro, Dylan, was the best. He was there all the way from initial contact and final sale and stated he will be there to support my purchase after the sale.
Review on Cars.com
Cars.com Review
- October 13, 2022
Left by T. Cox
Mercedes Benz of Midlothian, Va by far has the best customer service. Josh Fogg took go care of me from start to finish. I had to have tires install and discovered my car had an open recall. He was able to get the recall taking care of also. Oh boy was I happy. So thumbs up for Mercedes Benz of...
Review on Google
Google Review
- October 11, 2022
Left by Andy Todd
Got my appointment in about 3 weeks (longer than hoped) but everything worked out great. Dropped off my car and got all recalls fixed and serviced very quickly. Thanks for your help.
Review on Google
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- October 05, 2022
Left by J
Had to get someone's attention for help as if I were invisible. Not friendly nor welcoming. Will find another MB dealership to service my vehicles.
Response from the owner Replied: Hi J, sorry to hear you weren't happy with the service you received during your recent visit. If you haven't already, please give our service manager, Robert Harman, a call at (804) 419-9640 so we can better understand what happened and see if there's anything we can do to improve the situation.
Review on Google
Review on Google
Google Review
- October 04, 2022
Left by D D
The service and technicians are always excellent!
Review on DealerRater
DealerRater Review
- October 02, 2022
Left by mielkejd
Easy to schedule. On time, courteous staff, comfortable waiting area and professional service overall. Maintenance made easy.
Review on DealerRater
DealerRater Review
- September 29, 2022
Left by Karlad5
Alon, my sales representative, is so professional and knowledgeable. He made the process very smooth and he followed up on everything he said he would.
Review on DealerRater
DealerRater Review
- September 29, 2022
Left by mlgulino
Alan Mansfield is the dealership to me and he is professional, experienced, knowledgeable and motivated to help me every time.
Review on Google
Google Review
- September 29, 2022
Left by Brian Jackson
Staff was great. I arrived thinking I was at the right dealership and I wasn't, but that didn't matter they got my car in serviced it and had me out in under an hour. TRUE PROFESSIONALS!
Review on Google
Google Review
- September 28, 2022
Left by Victor Baclagon
The tech Jakob was very courteous and friendly and addressed the issue right away
Review on DealerRater
DealerRater Review
- September 28, 2022
Left by erobinson2
I want to thank Forest, in the parts department, for his proactiveness, professionalism, support, and empathy. He expedited a new wheel for my vehicle to replace a cracked wheel, but most of all, he made the safety of my one-year-old daughter and me a priority. I can’t thank him enough.
Josh Fogg...
Review on Google
Google Review
- September 28, 2022
Left by Lissa Rob
I want to thank Forest, in the parts department, for his proactiveness, professionalism, support, and empathy. He expedited a new wheel for my vehicle to replace a cracked wheel, but most of all, he made the safety of my one-year-old daughter and me a priority. I can’t thank him enough.
Review on Cars.com
Cars.com Review
- September 28, 2022
Left by Rodney Barge
I was recently in the market for a new luxury dealer and I visited the Mercedes Benz lot. I worked with Chris Moss and he was outstanding. He provided me with an excellent buying experience.
Review on Cars.com
Cars.com Review
- September 28, 2022
Left by Jessica Martin
Chris was amazing and had the best customer service I’ve experienced in a long time! He made sure he found the car I wanted and his responses were quick whenever I contacted him about a concern. He made sure to keep me updated on what was happening with the car up until the day I picked it up. The...
Review on Google
Review on DealerRater
DealerRater Review
- September 22, 2022
Left by zena1424
The staff was very friendly, professional, and personable. The service was fast and they were able to accommodate an additional service request that was listed on my appointment. The waiting was very spacious.
Review on Google
Google Review
- September 22, 2022
Left by Ren Lacerda
Courteous, convenient, efficient and knowledgeable, making it a superb value. Best service and best new car buying experiences I’ve had, hands down.
Review on Google
Google Review
- September 20, 2022
Left by Eric Maione
Great experience from ordering vehicle to delivery
Review on Google
Google Review
- September 19, 2022
Left by Kevin Jasper
Parts manager Wilder and Kaycee went out of there way to assist
Review on Google
Review on Google
Review on Google
Review on Google
Review on Cars.com
Cars.com Review
- September 17, 2022
Left by Timothy McMahand
My review was titled personal service because that’s what I received each and every time I’ve had the pleasure of bringing my vehicle back to the point of origin. Sometimes I even return for the fellowship of visiting with my sales person and looking at the new vehicles. One day I will bless someone...
Review on Google
Google Review
- September 17, 2022
Left by Amy Alexander
Ryan and Ron were very helpful.
Review on Edmunds.com - Service
Edmunds.com - Service Review
- September 17, 2022
Left by Tony D
When you own a Benz there's a certain expectation you want to have on your vehicle as a reliable transport and on yourself as a discerning car owner with good taste and, ahem bragging rights (ahem... I am looking at my friends with Audi and BMW). I always have a great service and courtesy from all...
Review on DealerRater
DealerRater Review
- September 12, 2022
Left by bhall
Outstanding customer service!!!
I want to mention what a fantastic job Brent Trimmer did handling the sale.
Review on Cars.com
Cars.com Review
- September 11, 2022
Left by EV Newby
No pressure, detailed knowledge of the car and very thorough with test drive, systems overview, answering questions, etc. Purchase experience was a frictionless as possible - no market adjustment price, fair value on trade-in and very efficient closing process.
Review on Google
Google Review
- September 10, 2022
Left by Mabel McCorrison
Chris Moss was absolutely the BEST!He went the extra mile to get me the car I wanted! No hassles No problems! Everyone at the dealership was very nice! I highly recommend this dealership, if you’re shopping for a Mercedes!
Review on Cars.com
Cars.com Review
- September 10, 2022
Left by Changed my mind
My last experience in a Saturday when I tried to do a walk in(which is what Saturdays are for) I was not treated well(my concerns were dismissed and I had to drive away. I decided that I would not purchase another Mercedes. Anyway Mr Lambert was a breathe of fresh air. He took the time to listen to...
Review on DealerRater
DealerRater Review
- September 10, 2022
Left by jjgriffi501
As always, I experienced excellent customer service! I was checked in within a few minutes of my arrival. All work was completed within two hours and I was on my way. Thanks for a job well done!
Review on Google
Google Review
- September 09, 2022
Left by Lisa Granger
Excellent service and professional team!
Review on Google
Review on DealerRater
DealerRater Review
- September 08, 2022
Left by worklaw67
Very friendly and great service. My husband who has a BMW said how much better the service was at Mercedes.
Review on Google
Google Review
- September 06, 2022
Left by Caleb Brooks
Krystal was amazing! Love coming here!
Review on Google
Google Review
- September 03, 2022
Left by D Newton
My dream SUV was purchased at this prestige dealership that sits on top of a hill on the Turnpike.The SUV was delivered to my home and the process was quick and easy.Staff was friendly and the salesperson, A. Fegans, demonstrated all the features the SUV offered.I am very pleased!
Review on Cars.com
Cars.com Review
- September 01, 2022
Left by Satisfied customer
Excellent service , my service technician was so helpful and friendly, I had a loaner car waiting for me when I arrived, my car was ready and had been detailed when I came to retrieve it, service time was quicker than estimated
Review on Cars.com
Cars.com Review
- September 01, 2022
Left by Satisfied customer
Excellent service , my service technician was so helpful and friendly, I had a loaner car waiting for me when I arrived, my car was ready and had been detailed when I came to retrieve it, service time was quicker than estimated
Review on Google
Google Review
- September 01, 2022
Left by Daniel Palla
Alan was great! Everything went smoothly from start to finish including getting/returning the “loaner”. I couldn’t be happier
Review on Google
Review on Google
Review on DealerRater
DealerRater Review
- August 29, 2022
Left by dacthomp
The dealers performed my oil change in a timely manner. Also gave a good washing to my vehicle that i needed badly. Overall customer service was great!!!!!
Review on DealerRater
DealerRater Review
- August 29, 2022
Left by blanchemu
Sales person, Anthony was pleasant, polite and easy to work with. He answered all my concerns.
The dealership building was clean, receptionist was friendly and courteous, as was, the financial manager and used car manager.. .
Review on Google
Review on Google
Google Review
- August 27, 2022
Left by Suresh Dahal
Very friendly n Good people. Especially sales man Christopher was cool n best sales person
Review on Google
Review on Google
Google Review
- August 27, 2022
Left by Hunter Martin
Ron West and Chris Moss were great. The buying experience was phenomenal. McGeorge Mercedes Midlothian is the best!!
Review on Google
Google Review
- August 24, 2022
Left by Shante Myers
Alan in the service dept is the best! Thankful for all of staff at Mercedes of Midlothian. Excellent service as always!
Review on Google
Review on Google
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Review on Cars.com
Cars.com Review
- August 19, 2022
Left by SL service B
Great service - Fast and accurate! The dealership has a clean comfortable lounge where customers can wait while cars are being serviced. I bring my laptop work while my car is in service.
Review on Google
Google Review
- August 16, 2022
Left by Bruce Wissinger
What a great car buying experience! Although we purchased the car remotely, the entire process was seamless. On the day that we picked the car up, the staff knew that we had driven a distance and wanted to get back on the road so they worked diligently to get us back out of there as quickly as...
Review on DealerRater
DealerRater Review
- August 15, 2022
Left by trwilliams94
This dealership is exactly what I imagined it to be. It was what Mercedes Benz is known for and that's class and luxury.
Review on DealerRater
DealerRater Review
- August 12, 2022
Left by anewdayofexcellence
I experienced superb customer service! Many thanks to my service technician Scott. He made the total process as smooth as possible.
Review on Google
Google Review
- August 12, 2022
Left by Jassma Johnson
Scott was Great explained everything well to me was very pleased
Review on Google
Google Review
- August 12, 2022
Left by Alfred Johnson
I schedule a state inspection inspection, during the inspection the dealership took care of a recall issue, with speed.i was not pressured for upsale on anything. The service department was really courteous and respectful, in particular Travis Melton.
Review on Google
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DealerRater Review
- August 09, 2022
Left by jburnette
Very polite and always answered their phones when I called. I purchased a 2019 Camaro from out of state and they handled my transaction very professionally.
Review on Google
Review on Cars.com
Cars.com Review
- August 06, 2022
Left by Stefan Huba
Josh provided outstanding service. Brought my car in for service and it was completed when promised. One note of concern is that the service person said I needed new wiper blades. The curious thing is I just replaced them a few months ago. Josh explained that the service person recommended that they...
Review on Google
Review on DealerRater
DealerRater Review
- August 06, 2022
Left by KeuntayGonder
I Enjoy come here they do a great job on my truck and it never take a long time
Review on Edmunds.com - Service
Edmunds.com - Service Review
- August 05, 2022
Left by Tom B of Midlothian
Scott is my Service Advisor and he can't do enough to make things work out for the best. I called the dealership several times to make my service appointment, to double check that I had a loaner, etc. Every time I called, I got a very polite and understanding associate who made sure they got...
Review on DealerRater
DealerRater Review
- August 01, 2022
Left by Karenloewen
Was so thankful and surprised to have the state inspection completed at no cost! And they washed my car for me! I was so excited
Review on Google
Review on Google
Google Review
- July 29, 2022
Left by Sandy Ridout
excellent dealership - highly recommend them
Review on Cars.com
Cars.com Review
- July 28, 2022
Left by Return to MB New Car Ownership
In my opinion, salesman Alon G. was the best informed and most helpful individual I
have ever encountered at any car dealership in many years.
Review on Cars.com
Cars.com Review
- July 28, 2022
Left by Tish Perkins
Chris Moss was my online salesman and his service was superior! Carmax made me an offer for my Camaro SS but didn't have the vehicle I wanted. I was able to use my offer from a Carmax to purchase the Jeep I really wanted from Mercedes Benz.
Chris was quick to respond and he explained everything...
Review on Google
Review on Google
Review on Google
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Review on Google
Review on Google
Google Review
- July 27, 2022
Left by Pat Wong
The service rep was friendly and helpful. I didn’t know I needed to notify the person I would stay during my service when I made the appointment. So I waited for close to 3 hours at the dealership. I also inquired about added more maintenance service contract to my existing maintenance contract. The...
Review on Google
Review on Google
Google Review
- July 27, 2022
Left by Sorita DeJarnette
My concerns were put at ease. Most importantly, they washed and did a little detailing to my car free of charge ..Hallelujah
Review on Google
Google Review
- July 27, 2022
Left by jerry maitland
Always a pleasure to deal with this dealership. Never pressured into more than I want to buy and get the same class of service for my personal vehicles as well as my service vehicles
Review on Google
Google Review
- July 27, 2022
Left by Wallace Edwards
We received fast check in and received our rental car with in minutes. Travis Melton is a detailed and caring representative of the dealership. We have the upmost confidence in his recommendation.
Review on Google
Review on Google
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Review on Google
Google Review
- July 27, 2022
Left by Elsbeth Wyatt
Wonderful buying experience…Chris kept everything moving…Mercedes even brought the car to me and all paperwork was done electronically or submitted at time of delivery.
Review on DealerRater
DealerRater Review
- July 26, 2022
Left by MC Dippenaar
Sam Cates was great. He kept me up to date on the progress, very responsive, friendly, professional, and just generally easy to talk to. Would definitely recommend him to my friends.
Review on DealerRater
DealerRater Review
- July 24, 2022
Left by Gentilini4
I had excellent service! I have the greatest confidence in Midlothian Mercedes! Thank you everyone for all your help with my tire.
Mercedes-Benz of Midlothian Replied: Thank you for allowing us to assist you!! We appreciate you taking the time to submit your feedback!!
Review on Cars.com
Cars.com Review
- July 19, 2022
Left by NP
Alon- was very helpful and knowledgeable through this process. I was very happy with my purchase process. I will recommend this dealership/ salesman to friends and family.
Review on DealerRater
DealerRater Review
- July 12, 2022
Left by ciaralsw
Service work was done efficiently and professionally. Car returned to me nicely cleaned up. Nice job.
Review on Google
Review on Cars.com
Cars.com Review
- July 09, 2022
Left by lavellegainey
Would like better if the loaner was the same model and size of my car. But was happy that a loaner was provided for me
Review on DealerRater
DealerRater Review
- July 08, 2022
Left by dshep73696
Service advisor - Allen Mansfield is great. Kept me advised of my service request, did an estimate and helped provide a loaner. Great job!
Review on DealerRater
DealerRater Review
- July 03, 2022
Left by dbtimewilltell
Agent was ourteous, personable and professional. Work was professional completed in a reasonable amount of time. I was very satisfied.
Review on Google
Google Review
- June 27, 2022
Left by Elliot Parker
They know exactly how to work with the customer and get things done quickly! Outstanding Job!!!
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- June 27, 2022
Left by Frances Bell
Service rep was pleasant. Vehicle was ready the time he said it would. Rental vehicle was clean
Review on Google
Google Review
- June 27, 2022
Left by Paul Gosselin
MB changes wipers with 10,000 service. Very defective wipers were put on.Had to return and have them replaced. They replaced them but I had to make the trip back to the dealership to have that done. I didn't need the extra time and gas it took to fix.
Review on Google
Review on Google
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Review on Google
Review on Google
Google Review
- June 27, 2022
Left by Arianna Brown
Does it usually take a month to get a radiator fixed for sprinter vans at Mercedes or is that just this location?? That seems like a pretty hefty amount of time to me… it’s been sitting there since May 23rd and nothing has been done so far. Super disappointed that this is the level of service at...
Response from the owner Replied: Hi Arianna, we understand your frustration in dealing with this difficult situation. As our service advisor explained, due to the significant damage that occurred to the front of the vehicle, it will take much more than a radiator repair to return the vehicle to proper working order. It was recommended that the vehicle be taken to a body shop because they would be better equipped to resolve the many issues with the vehicle.We have acknowledged to our customers that wait times, especially on Sprinter repairs, are longer than anyone wants. We are doing everything we can to improve the situation, but everyone in our industry is struggling with the labor shortage and complex supply chain issues. All we can tell you is that we are doing everything we can to help as many customers as possible in a timely manner.
Review on Google
Review on Google
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Cars.com Review
- June 25, 2022
Left by Jay Denny
Very efficient and enjoyable service. Quick in and out. Use of loaner car. Easy check out. Would recommend to others. That's all I am writing
Review on DealerRater
DealerRater Review
- June 24, 2022
Left by Topspot101
Would have liked a little more instruction on car and operating system and system controls
Review on DealerRater
DealerRater Review
- June 18, 2022
Left by p5510c
I enjoyed the experience I had at the dealership. Everyone was courteous and professional in helping me locate my next vehicle.
Review on Google
Review on DealerRater
DealerRater Review
- June 17, 2022
Left by C.B.
I really appreciate the great customer service I receive every time I bring my car in for service. Thank you Travis and team!!
Review on DealerRater
DealerRater Review
- June 12, 2022
Left by King
Thank you to Travis and the team for a great experience! I appreciate you trying to buff out the scuffs in my windshield. Although, it couldn't be done there, thanks for calling me and giving me the details as well as providing a reference. I appreciate the team at Mercedes-Benz of Midlothian!
Review on DealerRater
DealerRater Review
- June 11, 2022
Left by Nicole P
Brent and Will were amazing!! I felt right at home and not like I was being taken advantage of. Will purchase here again!
Review on Yelp
Yelp Review
- June 07, 2022
Left by sandro p.
No wander this dealer has so many bad reviews never buying or servicing my cars here!! Took my car when I bought it to get serviced do to my keyless entry not working. Picked up the car once finished to end up having the same problem. Set up another appointment for the same problem called to see if...
Review on DealerRater
DealerRater Review
- June 05, 2022
Left by Brit
Professional, friendly, Willing to resolve issues when they come up. The customer service experience makes me forget how expensive it is to get service on the vehicle
Brit Replied: Too many steps to do these bleeding reviews(smiling)
Review on Cars.com
Cars.com Review
- June 03, 2022
Left by Jimco
Brought my car in for a replacement auxiliary battery at 9am. I was out by 10am!! Price was reasonable AND they fixed another problem at no additional charge!
Review on Edmunds.com - Service
Edmunds.com - Service Review
- June 01, 2022
Left by Patricia
Mercedes Benz in Midlothian VA has been servicing my car since I brought it new in 2011. They do excellent work.