DealerRater Review
- August 08, 2020
Left by J_henderson63
Chris Moss is an excellent sales person. 2nd car i have purchased from him and both have been a great experience. He cares about his customers.
Google Review
- August 07, 2020
Left by Shanikque Nappier
Cars.com Review
- August 07, 2020
Left by C. Warthen
Excellent service! Travis Melton is very friendly and helpful. He answers questions with patience and sincerity. Facilities is accommodating for the Covid 19 virus. I was given the option of sitting outside under a tent. Travis and other workers wore masks. I would recommend this location to a
Google Review
- August 07, 2020
Left by Crystal Wiley-Perry
After test driving other vehicles that I thought would be my next, I realized very quickly that they missed the mark. I took my husband's advice and agreed to check out the GLC 300 4matic Coupe! I'm glad I listened and acted. As we walked into the dealership to test drive the vehicle, we were met by...
Edmunds.com - Service Review
- August 07, 2020
Left by RoyJ
Great job and mitigating pandemic impact!
Google Review
- August 06, 2020
Left by Kris Burnette
I'm updating this from a 5 star review to 1 star, entirely because of the absolutely horrible service department. The sales department was great. Chris Moss was absolutely amazing to work with as a Sales Consultant. Service... Just lazy, negligent, incompetent. First service visit they managed to...
DealerRater Review
- August 06, 2020
Left by deedee_donald
I took my Mercedes in for it's first 10 thousand miles maintenance and inspection. Everything went well. I was even giving a loaner because I dropped my Mercedes the day before. Thank you.
Cars.com Review
- August 06, 2020
Left by Carolyn Washington
Mercedes Benz is a Quality HighTech Auto Company who aims to satisfy their customers from the time of scheduling a service appointment to completion of requested service. They are Classy And also at percent with COVID-19 personal protection prevention practices in effect. My level of confidence in...
Google Review
- August 06, 2020
Left by Melody Harris
Google Review
- August 05, 2020
Left by Joe Forbush
Google Review
- August 05, 2020
Left by Miles King
Edmunds.com - Sales Review
- August 04, 2020
Left by Sam
Sam was and awesome sells person and Will was very helpful In finance. Very knowledgeable in the cars they selling.
DealerRater Review
- August 02, 2020
Left by gregalkire
Jon Barker my rep was incredible. He was very knowledgeable and went out of his way to make sure I was comfortable with the vehicle
Edmunds.com - Service Review
- August 01, 2020
Left by Ben
Excellent service and attention to detail; service advisor was knowledgeable, professional, and friendly; comfortable waiting area with coffee, juice, and water.
Google Review
- July 31, 2020
Left by Chad Crawford
Cars.com Review
- July 31, 2020
Left by Randolph Reynolds
Tink is awesome! great experience great vehicle. Truly the best or nothing! Randy
Cars.com Review
- July 29, 2020
Left by Michelle Greenidge
I really do not enjoy going to this car dealership. Even after I posted about 2 or 3 years ago that a white employee was extremely rude and was very condescending nothing has changed. I received an apology from the manager and was assured that the employee was no longer there. I appreciated his...
Google Review
- July 24, 2020
Left by darsetta coleman
Google Review
- July 23, 2020
Left by Kathy Cantrell
Google Review
- July 22, 2020
Left by Merilyn Patterson
DealerRater Review
- July 22, 2020
Left by KJ
Went in for regular maintenance and Travis and his team noticed that my back tires needed to be replaced. Travis said for me to keep the loaner until the tires came in since rain was coming and he did not feel safe putting me back in my car. Thanks!
Cars.com Review
- July 21, 2020
Left by Lacy
My family has been dealing with McGeorge since the 1960s. With each encounter, we have found excellent maintenance service, professional advice, and awesome customer service. We would recommend highly the performance of the Mercedes-Benz and this dealership!
Google Review
- July 18, 2020
Left by Joseph Pekala
Google Review
- July 18, 2020
Left by Steve Bunn
Google Review
- July 16, 2020
Left by Ernie O'Boyle
Cars.com Review
- July 14, 2020
Left by Sunil Rajan
I worked with Bill Cochran of Mercedes of Milothian. He did a phenomenal job helping me and my wife purchase our new 2020 GLS 450. We could not be happier and Bill is an amazing salesman and person. Mercedes Benz of Midlothian has been an excellent Mercedes Dealership. My family and I have purchased...
Google Review
- July 14, 2020
Left by R Burrus
Cars.com Review
- July 14, 2020
Left by Nick
It was a pleasant car buying experience. They have no hesitation in showing us different options and offering multiple test rides. We entered the show room with an objective to buy a used car but ended up in buying a new one. The end signing process was also extremely seamless. Overall five star...
CarGurus Review
- July 14, 2020
Left by Harold
I really appreciate the salesman Chris Moss and the finance team. I begun the purchase process online and they made the transition into the dealership very...
DealerRater Review
- July 11, 2020
Left by smorton5601
Service was excellent as usual. Service advisor, Sean Freud kept me informed of what needed to done to get my car the service it needed. Thanks,Sean!
DealerRater Review
- July 08, 2020
Left by maybabyrc
It was a good day at Mercedes Benz dealership I relaxed while waiting and the mechanics did what they needed to do while I browse looking at those new Mercedes...good day
Google Review
- July 07, 2020
Left by Morris White
Google Review
- July 05, 2020
Left by Tom Green
Google Review
- July 03, 2020
Left by Anand Moroney
Google Review
- July 03, 2020
Left by Princewill Ntoh
Google Review
- July 02, 2020
Left by Suresh Kanna
Google Review
- June 30, 2020
Left by Nalini Jagnarain
My E class went in for Service B, state inspection and recall check, and I got a loaner during this time. My service advisor, Travis Melton, provided an excellent level of service. He updated me on the status, and sent me the invoice once completed. I returned the loaner and picked up my car. It...
DealerRater Review
- June 27, 2020
Left by Tanyad
Service is always good! Travis called to inform me of what needed to be done and notified me once completed. Appreciate having car washed and cleaned as well! Awesome service all around!
Google Review
- June 26, 2020
Left by nicholas hicks
Google Review
- June 26, 2020
Left by Kim Taylor
DealerRater Review
- June 26, 2020
Left by Randy C
Great dealership overall. I've switched from BMW to Mercedes because the cars are better, but along the way I discovered this dealership is much more professional to work with, too.
Cars.com Review
- June 20, 2020
Left by M.Chaudhri
I have been coming to MB of Midlothian regularly for over a decade. Always had a wonderful experience with them in regards to sales, service and repair.
Google Review
- June 19, 2020
Left by Michael Morris
Cars.com Review
- June 19, 2020
Left by Roslyn
My Service Representative Brian at Mercedes Benz of Midlothian kept me updated on the details concerning my vehicle and informed on additional items on the vehicle that I was not aware of which helped me fix a long time problem I had with the vehicle. He was very professional to include the entire...
Google Review
- June 19, 2020
Left by Steve Payne
DealerRater Review
- June 18, 2020
Left by Angel_s189
I took my vehicle for a service Travis at Mercedes Benz midlothian was very helpful. I will be bringing my vehicle back again. They made my visit very convenient
Google Review
- June 16, 2020
Left by jerry maitland
DealerRater Review
- June 14, 2020
Left by sblount25
I live in Maryland and was looking for the perfect car for a couple of months. After countless test drivers and conversations, I came across the vehicle I was looking for online one morning. At first, I was a little concerned about buying a car sight unseen in person. However, Christopher Moss was...
Google Review
- June 14, 2020
Left by Lawrence Davis
Google Review
- June 13, 2020
Left by Jacob Tyree
Google Review
- June 13, 2020
Left by WaltMary Malone
DealerRater Review
- June 13, 2020
Left by Dr. S
This dealership is THE BEST. Everyone is always so polite and professional. The showroom, lounge & other areas were very clean. I appreciated the coffee and other refreshments that were available.
Cars.com Review
- June 13, 2020
Left by RMI Capital LLC
Halfway through a 19-hour drive to Richmond, VA the AC in my M-Class went out. The day after arriving I called Mercedes-Benz of Midlothian and explained my situation. They scheduled an appointment for me the next morning. The facility was spotless and veryone in the service department wore masks...
DealerRater Review
- June 12, 2020
Left by mschiu33
Quick service, clean and spaced waiting room. Courtesy state inspection. Encountered service person was courteous. Answer my question quickly. Good service experience with this COVID19 pandemic, I felt safe while waiting. My anxiety relieved.
Google Review
- June 12, 2020
Left by willis jones
DealerRater Review
- June 11, 2020
Left by Narwhald
Clean organized facility. Greeters directed me to a waiting area. Very pleasant service advisor checked me in smoothly and obtained the loaner car I had requested. I received a timely notification when the service was done.
Google Review
- June 11, 2020
Left by Christine Diggs
Google Review
- June 10, 2020
Left by Yvonne Thompson
Google Review
- June 10, 2020
Left by SHAMEKA WHITE
DealerRater Review
- June 10, 2020
Left by Ebony Nicole
I really enjoyed my experience with this dealership. They kept me updated on the status of my vehicle and provided details on all charges. Alan was professional and Doug was welcoming.
DealerRater Review
- June 10, 2020
Left by phyllis_hannum
Returning from a longer than usual absence my car would not start. Required MB roadside service which was handled quickly and professionally. Once I drove to MB Midlothian, Brian Parker was waiting for me. I was on my way in no time. Thanks.
Google Review
- June 09, 2020
Left by Nate Yancey
Google Review
- June 09, 2020
Left by Robert Brizzolara
DO NOT BUY FROM HERE. Massive buyers remorse. I bought an over $100k AMG E 63S certified preowned and when I got home I realized that the front camera was scratched. I contact the CPO Sales Manager, Frank Costa, who told me he could replace it for $1000. After I just gave them over $100k. For a car...
Yelp Review
- June 09, 2020
Left by Rupert R.
DO NOT BUY FROM HERE. Massive buyers remorse. I bought an over $100k AMG E 63S certified preowned and when I got home I realized that the front camera was scratched. I contact the CPO Sales Manager, Frank Costa, who told me he could replace it for $1000. After I just gave them over $100k. For a car...
Facebook - Web Review
- June 09, 2020
Left by Robert Brizzolara
Stand behind the sale of their vehicles and provide support to their customers. The service at this place is abysmal and has negatively changed my view of the entire MB brand.
Google Review
- June 06, 2020
Left by Decardra Jackson
Google Review
- June 06, 2020
Left by Gail Tompkins
Cars.com Review
- June 06, 2020
Left by 2Sasse
Enjoyed the limited guests in the waiting area, but most importantly was my arrival and getting out of my vehicle to see someone dedicated to cleaning touched areas.
Google Review
- June 06, 2020
Left by Decardra Jackson
Excellent and efficient service. 100% satisfied.
Google Review
- June 06, 2020
Left by jo quinn
Edmunds.com - Service Review
- June 06, 2020
Left by Shawn
I took my Mercedes to MB of Midlothian, I was immediately served. Great service as usual, thank you.
Google Review
- June 06, 2020
Left by Gail Tompkins
My husband and I decided to buy a Mercedes while out running errands. Our sales person (Tink) was outstanding! She worked with us to assess our needs and put us in a beautiful car. She also helped to get us a fair deal on our trade-in. She really made the entire process smooth, efficient and a...
Google Review
- June 05, 2020
Left by Josephine Worrell
Google Review
- June 05, 2020
Left by Nora de Triquet
Cars.com Review
- June 05, 2020
Left by Myron
Our experience was for purchasing a new vehicle. Our sales reps were Bertie Allen and Jon Barker. Overall, I was truly impressed by their knowledge of the different models and the way they allowed us to observe the options, share their experiences and recommendations. The entire experience was...
Google Review
- June 05, 2020
Left by Sharita Stubbs
Cars.com Review
- June 05, 2020
Left by Sydney Menger
Everything was done well and as promised. Thank you all!
Google Review
- June 04, 2020
Left by Paul Kidd
Google Review
- June 04, 2020
Left by Janet Onieal
Google Review
- June 04, 2020
Left by Deja Romain
Google Review
- June 04, 2020
Left by Stephen Kocsi
Google Review
- June 04, 2020
Left by V.V. Brown
Google Review
- June 04, 2020
Left by Khalif Oliver
Google Review
- June 04, 2020
Left by James Browning
Google Review
- June 04, 2020
Left by Suncerae
Edmunds.com - Service Review
- June 04, 2020
Left by Digby49
Although they were not able to completely fix the running rich problem the car is better than when I bought it in and the cost was very reasonable.
Cars.com Review
- June 04, 2020
Left by Mark S
My service advisor Brian Parker is fantastic to work with. Very knowledgable and trustworthy. Thank you!
Google Review
- June 03, 2020
Left by Lil Lee
Will never take my car here again! Took C300 for diagnostic and was told I needed a fuel pump. Supposedly this was fixed. Got half mile down the street and noticed my radio would not come on. Took it straight back and after Alan fiddled with it, he informed me I needed to bring it back another day....
Google Review
- June 02, 2020
Left by STEPHEN KIRBY
Google Review
- June 02, 2020
Left by James Browning
Excellent response to questions. Nice people to deal with. Would do it again.
DealerRater Review
- June 01, 2020
Left by marcn
Brent made this transaction so easy for me. He was thorough and timely with all of my requests. This was the easiest truck/Van purchase I have ever made. I could not be more satisfied.
DealerRater Review
- June 01, 2020
Left by greg_peters1
What impressed me most was Alan Mansfield. He listened, and kept me informed through the process of the work being done and the costs. I would like him to be my permanent go-to guy for future service issues. Top notch... I'd give him 5 stars. Thanks again Alan.
Google Review
- May 31, 2020
Left by Janet Onieal
Wayne was the reason I can back to Mercedes after shopping other dealerships.
Google Review
- May 31, 2020
Left by Larry Rowe
Google Review
- May 30, 2020
Left by Tracy McConnell
Google Review
- May 30, 2020
Left by Stephen Kocsi
Very fast service for the amount of issues the car had (mostly required service and recalls). Loaner car was provided.
Google Review
- May 29, 2020
Left by Khalif Oliver
Chris Moss was great, explaining all the features of the vehicle and working with us on something that worked in terms of pricing and most importantly working with the rest of the team to get a great financing option/ rate.
Google Review
- May 29, 2020
Left by V.V. Brown
Wonderful customer experience! I visited with Brent... extremely knowledgeable regarding all things MB Sprinter..I can't wait to start my build and new adventure!
Google Review
- May 29, 2020
Left by Paul Kidd
Brian Parker and the service technicians serviced my car got me out the door, good job gentleman! Thank you Drew Bates.
Google Review
- May 29, 2020
Left by Deja Romain
Amazing service! Everyone we worked with went above and beyond for us. We are truly thankful and glad to be a part of the Mercedes Benz family!
Google Review
- May 29, 2020
Left by Michael Chiao
Google Review
- May 28, 2020
Left by Kermit Gresham
Google Review
- May 28, 2020
Left by Logan Brown
Google Review
- May 27, 2020
Left by Kermit Gresham
My experience with Mercedes Benz of Midlothian was amazing!! The internet sales team was great !! Thanks so much Sam Cates..
Google Review
- May 27, 2020
Left by Rob Joly
Cars.com Review
- May 26, 2020
Left by Barbara
Even after moving a town over I still take my vehicle to this Mercedes dealership for repairs. The facility is beautiful, clean and the team is very organized that takes of me and the vehicle. The repairs always discussed with me before they start them and they do make a good effort to see if my...
Google Review
- May 22, 2020
Left by Logan Brown
Smoothest car buying experience I've ever had. Highly recommend them.
Yelp Review
- May 22, 2020
Left by Mohammed A.
wouldn't have even given a one star for this location....(GL 450 2015) perfectly maintained single driver maintained car was running perfectly no issues no problems went for a OIL CHANGE ONLY took several hours even though it was (critical COVID Period) was April 16 around 2 pm they were some or may...
Google Review
- May 21, 2020
Left by Soultan Hadjiveliev
Google Review
- May 21, 2020
Left by Dennis O'Neill
Google Review
- May 21, 2020
Left by Nick Swann
Google Review
- May 21, 2020
Left by Charve Drew
Google Review
- May 20, 2020
Left by Dennis O'Neill
Very impressed with everything...I even commented at the dealership to the exception serviceDenny O'NEILL
Google Review
- May 19, 2020
Left by Charve Drew
Was not the best customer service this time. Some rude behaviors displayed from garage host. Wasn't greeted at all, simply made my may to pay for services and left this time.
Google Review
- May 19, 2020
Left by Soultan Hadjiveliev
Perfect service
DealerRater Review
- May 19, 2020
Left by Happy
I have been a customer of this dealership for many years. Outstanding customer service keeps me returning to this dealership. Travis Melton is my service rep and a great asset to this dealership. He is courteous, knowledgeable, and professional. I appreciated his progress updates as my services...
Cars.com Review
- May 19, 2020
Left by W Elliott
Great service with my vehicle being serviced, had to get inspection, service B Great customer service when I called to schedule my appointment was offered pickup service which I felt was outstanding Young man that came to my house for pickup was great made sure to inform me the loaner was...
Google Review
- May 18, 2020
Left by Diana Harris
Google Review
- May 16, 2020
Left by Ce-Drick Haynes
Google Review
- May 15, 2020
Left by Alex Yan
DealerRater Review
- May 15, 2020
Left by Memphis395
Sean was awesome Kept me on in the loop regarding the status my recall. Had a beautiful loaner, my car was returned to me immaculate
Google Review
- May 14, 2020
Left by bill toriello
Google Review
- May 14, 2020
Left by Yoon Hee Cawley
Google Review
- May 12, 2020
Left by Yoon Hee Cawley
The place is easy to find just off the main road. Great selection vehicles.
Google Review
- May 12, 2020
Left by Jeb Crooks
Google Review
- May 11, 2020
Left by Donald Houchins
Google Review
- May 11, 2020
Left by Lloyd S
Google Review
- May 11, 2020
Left by Keyvan Keyvanfar
Google Review
- May 11, 2020
Left by Andrew Stube
Google Review
- May 09, 2020
Left by Karen Barnes
DealerRater Review
- May 09, 2020
Left by Rachel Oppelt
Outstanding experience working with service for a tire issue. Was in and out in an hour. Thank you Robert, Doug, Sean and the techs!! Always a pleasure.
Google Review
- May 09, 2020
Left by sheila fleming
Cars.com Review
- May 07, 2020
Left by Jennie Huffman
Tink was great! Very knowledge of product and going the extra mile
Google Review
- May 07, 2020
Left by Andrew Stube
Excellent service. Good price and honest group. Very efficient with buying process.
Google Review
- May 06, 2020
Left by Greg Elstun
Cars.com Review
- May 05, 2020
Left by Author
I love the dealership and have bought several cars from them.
Cars.com Review
- May 05, 2020
Left by Mercedes Customer
I had a early morning appointment. It went well. Facility clean, good customer service.
Google Review
- May 02, 2020
Left by Keyvan Keyvanfar
I had a fantastic purchase experience while I was visiting the Midlothian Mercedes Benz. Specifically, I found Mr. Wayne Booth to be a wonderful person.
Google Review
- May 02, 2020
Left by Aneka Robertson
DealerRater Review
- May 01, 2020
Left by dagenais
The dealership does an ok job. I give my salesman the most credit for my satisfaction. This is mr Ralph Reynolds; who has helped me in the past. He has sold me 4 cars!!! Thanks jeanne waller
DealerRater Review
- April 30, 2020
Left by Jack B
Brian Parj Ker in the service department went the extra mile to help us resolve a brakes issue on a recently purchased vehicle but personally giving us advice how we could get him the car and pick it up during the coronavirus pandemic. We had the vehicle there prior for a brake issue but the issue...
DealerRater Review
- April 30, 2020
Left by Dr Tucker
As always Midlothian MB service is about assuring the customer issues are resolved. Thank you for your kind service. Continue forward serving well with greatness.
Google Review
- April 30, 2020
Left by Lloyd S
You won't find a better service staff than here. Brian and the service team are outstanding.
Google Review
- April 29, 2020
Left by Giovanni Gamez
Google Review
- April 28, 2020
Left by Nannette Shor
Thanks for taking care of us, once again!
DealerRater Review
- April 26, 2020
Left by Darien Grant
I had a great sales and finance experience. From the moment that I arrived on site, it was a great experience. Chris Moss was very professional, cordial and most important, knowledgeable. His understanding of the products was thorough and well stated. I appreciated his approach and professional. I...
Google Review
- April 25, 2020
Left by Kenneth Johnson
Google Review
- April 23, 2020
Left by Donna Moss
Google Review
- April 18, 2020
Left by Jessica Lambert
Cars.com Review
- April 18, 2020
Left by Barry I.
Travis Melton is extremely helpful, courteous, and professional. He does an excellent job and is very attentive to our needs. Overall experience w. Travis and the service team is exceptional.
Google Review
- April 16, 2020
Left by Sarah Prior
Cars.com Review
- April 16, 2020
Left by Bubbles
Everyone was very helpful, pleasant and professional and treated me as a person and not as a customer.
Google Review
- April 15, 2020
Left by Pat Tanguma
DealerRater Review
- April 15, 2020
Left by Rebecca Tafoya
Travis was accommodating and I was provided with a loaner vehicle, which made it easier to get my errands done throughout the day. Everyone was so kind and helpful from the moment I dropped off my car to the moment of getting my key back, thank you, everyone!
Google Review
- April 14, 2020
Left by Tiffany Helber
Edmunds.com - Sales Review
- April 14, 2020
Left by JaneF
After communicating with several salesmen across multiple dealerships and brands, my opinion of MB of Midlothian is 'AMAZING'. Every member of their team was instantly responsive answering my questions courteously and with knowledge. Each team member in turn never let the ball drop and from start...
Google Review
- April 11, 2020
Left by Thomas George
Google Review
- April 11, 2020
Left by B Jackson
Google Review
- April 11, 2020
Left by Kay Adams
Google Review
- April 11, 2020
Left by James
Google Review
- April 11, 2020
Left by David Moss
Cars.com Review
- April 11, 2020
Left by Scot
Great service by everyone. Sales person (tink). Sales manager was frank who was extremely helpful and very laid back . I was not pushed into a car or rushed. Service and staff was impeccable. I will definitely do business here again. The finance guy was very informative answering all my...
Google Review
- April 11, 2020
Left by Janice Powell
Google Review
- April 10, 2020
Left by James
Seven-year old GLK felt new after recall work as they also addressed a few nits without me asking.
DealerRater Review
- April 10, 2020
Left by jprswinn2
I had a slow leak in tire and MB of Midlothian took me in immediately with no appointment. I was in an out within and hour and a half with the tire repaired,, (small screw was in tire) Preston Winn
DealerRater Review
- April 10, 2020
Left by scott
Professioal team and Great service. Very nice loaner car. Completed the service sooner than I expected. Travis made it easy! I would recommend this dealer to anyone.
Google Review
- April 08, 2020
Left by Dee DeWitt
Google Review
- April 08, 2020
Left by Kerri Carter
Google Review
- April 08, 2020
Left by B Jackson
Great, courteous service with no surprises.
Cars.com Review
- April 04, 2020
Left by Mahrty Lehr
Every thing was Great!!! Brian Parker doe's a fantastic job!!!!!!!
DealerRater Review
- April 04, 2020
Left by Go for IT
They provided A Service for my GLK 2011; replaced my battery and a left low beam light. Brian keeps my car light new. Your mechanics they do an superb job. Amanda always cheerful as she collects the payment and tell me the location of my car.
DealerRater Review
- April 03, 2020
Left by Sully
Great timely service. I was attended to upon my arrival. Loaner car was available, clean in excellent condition. I picked up class after work. Nice and clean.
Google Review
- April 01, 2020
Left by Veronica H
Google Review
- April 01, 2020
Left by Yvette Johnson
Google Review
- April 01, 2020
Left by Sanjay Paul
Brian Parker has been doing an amazing job from the time I have moved to Virginia through the time of this posting! He, along with his service team and appropriate staff, have given me great treatment. He gave me an E-Class vehicle to drive around while mine was being serviced and was very...
Google Review
- April 01, 2020
Left by David Moss
Alan was a pleasure to work with for my service visit. He was very knowledgeable and stayed in touch throughout the process. He made sure that I was able to take advantage of all customer services available. Great job!
Google Review
- March 30, 2020
Left by Detrina Crawley
Google Review
- March 29, 2020
Left by Elizabeth Cronly
Google Review
- March 29, 2020
Left by D Worze
Google Review
- March 29, 2020
Left by Melissa Hill
Google Review
- March 29, 2020
Left by Jed Letchford
Google Review
- March 29, 2020
Left by Kay Adams
Outstanding, timely and friendly service! Thank you Travis, and all at Mercedes Midlothian. You make a positive difference!
Google Review
- March 27, 2020
Left by Kendell Taylor
Cars.com Review
- March 24, 2020
Left by Jakob Pribil
Excellent service, Brian my service advisor kept me informed and tried to get me out as soon as possibly. Overall facilities left a lot to be desired, TV was not functioning and selection of treats was low.
Edmunds.com - Service Review
- March 20, 2020
Left by dealertire
Great service, thank you for making the service a joy.
Yelp Review
- March 19, 2020
Yelp Review
- March 19, 2020
Yelp Review
- March 19, 2020
Yelp Review
- March 19, 2020
DealerRater Review
- March 19, 2020
Left by tpgnavy85
Outstanding service on warranty and audio issue. Response from Midlo team vastly better than Mercedes Richmond servicing department who wouldnt respond at all. Midlo Mercedes even went the extra mile when a small part of the earth fix wasnt completely fixed right, Cale to my place, swapped car with...
Cars.com Review
- March 18, 2020
Left by Chittering xxxxxx
I have had mixed results with the service at this dealership. This time they got it perfectly correct with no issues or complaints at all.
Cars.com Review
- March 17, 2020
Left by Scott
Great job. Travis worked very hard to keep us satisfied
Google Review
- March 16, 2020
Left by Abraham Endale
Cars.com Review
- March 14, 2020
Left by TB
Had some issues with getting parts in but as usual Brian Parker was on top of things and made the best of it.
DealerRater Review
- March 12, 2020
Left by Tom Hoof
Mercedes of Midlothian always treats their customers 1ST class. It's a nice and friendly experience. There is nothing more to say than what I have already stated. When you're good, you're good.
Google Review
- March 11, 2020
Left by Scotty Schafer
Google Review
- March 11, 2020
Left by Rocky Babb
Google Review
- March 11, 2020
Left by Brian Anderson
Google Review
- March 11, 2020
Left by Michael Jennings
Google Review
- March 11, 2020
Left by mike atiyat
Google Review
- March 11, 2020
Left by Angie Nix
Google Review
- March 11, 2020
Left by Margaret Malagisi
Google Review
- March 11, 2020
Left by Ryvers Wright
Google Review
- March 11, 2020
Left by Andrea Farinacci
Google Review
- March 11, 2020
Left by Andrea Farinacci
Best car-buying experience ever. Chris and Frank were simply outstanding and an absolute pleasure to work with throughout the entire process. I will be purchasing all future cars at MB of Midlothian. Thanks for a fabulous experience.
DealerRater Review
- March 11, 2020
Left by Matt
Highly recommend this dealership and you definitely want to talk to Wayne if youre looking for a new Sprinter- Super friendly dealership and great customer service- thanks again guys!
Cars.com Review
- March 11, 2020
Left by Shelia Hines
I received prompt service, but the estimate cost that was given to me for pulling down the front dash was unbelievable. I had to end up taking my car to be service somewhere else at a cheaper price.
Google Review
- March 10, 2020
Left by Angie Nix
Great customer service!
Google Review
- March 07, 2020
Left by Kendell Anderson
Google Review
- March 07, 2020
Left by Ruthie Bentley
Google Review
- March 07, 2020
Left by Dilmurod Yuldashev
Google Review
- March 06, 2020
Left by Marco Rhone
Google Review
- March 06, 2020
Left by Margaret Malagisi
Tink Doyle was wonderful to work with. She went above and beyond throughout the whole process. Did all the work behind the scenes minimizing the time I had to spend at the dealership which was so helpful. Highly recommend working with Tink!!!
Google Review
- March 06, 2020
Left by Joe Ruiz
I went to this dealership with my mind set on buying the new 2020 MB GLB 250 4MATIC. Since this car was introduced I fell in love with it. We test drove it on my wifes birthday so that she can also call in love with it. The objective of March 2nd, 2020 was to buy this car for her birthday as her...
Google Review
- March 03, 2020
Left by Sean Callahan
I love this dealer and the staff! Mr. Brian Parker, Doug and the other staff provide a first class experience and service at this location. The dealership is loaded with master mechanics and the free custom car detailing and other perks they provided me was top of the line. If you are looking for a...
DealerRater Review
- March 03, 2020
Left by hospitaldirectmedical
Mercedes Benz of Midlothian has done nothing but provide top of the line services for me with my car since I have been using them. Brian in services keeps me up to date on repairs, provide loaner options for cars, details and clean cars before pick up and other attention to detail. I highly...
Google Review
- March 03, 2020
Left by Tara Hill
I had a wonderful experience dealing with Mercedes Benz of Midlothian. The person who worked with me was extremely friendly, patient and was very knowledgeable on the vehicle I wanted to purchase. She was available each and every time I had questions or concerns even after I purchased the...
DealerRater Review
- March 02, 2020
Left by tabitha.dowtin
The dealership was nice. The receptionist was pleasant and nice while I was waiting to be seen. The employees that walked by checked on me to be sure I was fine and didn't need any water or any other thing. The dealership had a lot of car options.
Google Review
- February 29, 2020
Left by Benjamin DeMeo
Cars.com Review
- February 28, 2020
Left by Jan
Allen got us in and out of the repair situation efficiently considering we were there as an "emergency" and had no appointment that morning. He even listened attentively to our tales of woes....We were very pleased to be back on the road again in the midst of a move to Lynchburg. Beautiful...
Google Review
- February 27, 2020
Left by Paul Piques
Travis in Service does an outstanding job! He makes the experience a great one every time. Mercedes does a superb job servicing my vehicle!
Google Review
- February 27, 2020
Left by Rocky Babb
Fantastic service experience! Great people to work with
Google Review
- February 26, 2020
Left by szu-sung Yang
Google Review
- February 26, 2020
Left by Paul Piques
Travis in Service does an outstanding job! He makes the experience a great one everyone. Mercedes does a superb job servicing my vehicle.
Google Review
- February 25, 2020
Left by Jeff Wright
Google Review
- February 21, 2020
Left by Walter Styles
Google Review
- February 21, 2020
Left by Ryvers Wright
Great experience, and great people all the way around. Ralph was really wonderful to work with.
Google Review
- February 20, 2020
Left by Abaraham Endale
Google Review
- February 19, 2020
Left by Decardra Jackson
Google Review
- February 19, 2020
Left by Gerald Hagen
Great knowledge of the features of the car along with adding phone, M brace, Sirius radio transfer, etc.; Salesperson noted what needed to be replaced and it was done within 2 days. The transaction was done at Midlothian very timely and efficiently.
Google Review
- February 19, 2020
Left by Michael Jennings
Very pleasant experience. Chris Moss was outstanding
Google Review
- February 18, 2020
Left by Brian Anderson
Sam Cates and the entire team at Mercedes Benz of Midlothian were awesome during my vehicle search and eventual purchase of a 2020 GLE 350. I have never had such a pleasurable and stressful free automobile purchasing experience. And the GLE 350 is a fun and safe SUV.
CarGurus Review
- February 16, 2020
Left by Shanaye
Great Response
Google Review
- February 15, 2020
Left by Scotty Schafer
Courteous and professional handling of sale and delivery by Chris Moss, other personnel equally personable and efficient.
Google Review
- February 15, 2020
Left by Gerald Hagen
DealerRater Review
- February 14, 2020
Left by MBS sprinter
Excellent work and work was finished on time These folks make you feel important Brian our service advisor is top notch Would have no company work on my MB Maybe you can have the work done cheaper I do not believe you can have the work done better
Cars.com Review
- February 14, 2020
Left by Mosman
No Pressure from the sales persons , listened to us and replied factually, best experience buying a car--- same with service
Google Review
- February 13, 2020
Left by Paul Kidd
Brian Parker and the service technicians serviced my car got me out the door, good job gentleman!
Google Review
- February 12, 2020
Left by William Pitre
Google Review
- February 11, 2020
Left by Osama Ahmed
Google Review
- February 11, 2020
Left by Julia Groom
Google Review
- February 11, 2020
Left by Elly and Richard
Google Review
- February 11, 2020
Left by Linda Gilmore
Google Review
- February 11, 2020
Left by Matthew Mangas
Google Review
- February 11, 2020
Left by James Bailey
Google Review
- February 11, 2020
Left by Frank Gristina
Google Review
- February 11, 2020
Left by fred schneider
Response from the owner Replied: We're glad you enjoyed your visit. Thank you and we hope to see you soon!
Google Review
- February 11, 2020
Left by John Cowan
Google Review
- February 11, 2020
Left by Ebony Monae
Cars.com Review
- February 09, 2020
Left by Maurice E. Patterson Jr.
I took my 1990 300E in for repairs (high or fast idle) and was pleasantly surprised the technician was able to diagnose the problem, make repairs within hours of dropping off for service. The cost for repairs were much less than expected. Overall this was a very good experience. Thank...
Google Review
- February 09, 2020
Left by Lloyd S
You won't find a better service staff than here
Facebook - Web Review
- February 08, 2020
Left by Doreen Bonner
Took my car in for annual maintenance in December. Yesterday my check brake fluid light came on. Seems as if they must have missed checking that item. Of course the item cant be purchased from local auto store and I live 90 miles from dealership. Cant get service department to return my call...
Mercedes-Benz of Midlothian Replied: Hi Doreen, I am sorry this happened and we have not returned your call. I have notified our service manager and will make sure someone contacts you as soon as possible.
Google Review
- February 07, 2020
Left by Ebony Monae
5 STAR SERVICE! AMAZING QUALITY! SUPER PROFESSIONAL! It don't get ANY BETTER.. Midlothian Mercedes is tech savvy & poised to maximum every potential opportunity for success. Special S/O to Christopher Moss!!! Super nice and patient :)
Google Review
- February 07, 2020
Left by Elly and Richard
Travis was our service advisor this week. We were pleased with his knowledge and advice. We recommend him and plan to use his services in the future.
Google Review
- February 05, 2020
Left by Liz Keefer
Tink was AMAZING! My husband and I were beyond tired as this was the third (and final) dealership of the day. Tink found us just what we wanted, put up with our crazy personalities, and simply made it fun! Wil in financing was AWESOME as well! I couldn't have had a better overall experiance!
DealerRater Review
- February 02, 2020
Left by Bob314159
Very helpful in taking care of our vehicle's service needs. People are very friendly and knowledgeable. Would recommend them for both buying and servicing a vehicle.
Yelp Review
- February 02, 2020
Left by Joju S.
I had the BEST experience in car buying in the last 20 years at Mercedes Benz of Midlothian. Our sales representative Chris Moss was courteous, attentive, and mindful of our needs. He answered all the questions, agreed on a price, and connected me with Ryan Pulley, who help me to finalize the deal....
Google Review
- February 02, 2020
Left by lynette Kilgore
Google Review
- February 02, 2020
Left by Tq Monster
Google Review
- February 01, 2020
Left by Julia Groom
Above and beyond customer service. Thank you.
DealerRater Review
- January 30, 2020
Left by Jack B
Bryan went way beyond what was expected to make sure our car was repaired properly. He listened well to our issues and made a plan of action to make things right for us. He physically test drove the car before he let us know it was ready. Exceptional service!
Google Review
- January 29, 2020
Left by Matthew Mangas
Great experience, awesome sales and finance teams! I was on the road in no time and enjoying my new auto!
Google Review
- January 26, 2020
Left by James Bailey
Wants 935k for a 220-270k market value ferrari in the wrong color. The Meth checks out.
Google Review
- January 26, 2020
Left by Ellen Hughes
Google Review
- January 24, 2020
Left by Mary Dyson Johnson
Google Review
- January 24, 2020
Left by John Cowan
I had to bring my rv in for a passenger airbag recall. They had me in and out in an hour and a half. Very accommodating service and service advisor, Brian Parker, was great. Highly recommend this dealership when it comes to servicing your vehicles.
Google Review
- January 21, 2020
Left by Rayann Nasher
Google Review
- January 21, 2020
Left by fred schneider
The whole experience was very personable and professional. The whole process made us feel valued as customers. Tink Doyle went above and beyond expectations to make the experience comfortable.
Response from the owner Replied: We're glad you enjoyed your visit. Thank you and we hope to see you soon!
DealerRater Review
- January 21, 2020
Left by kim
I am a first time buyer of a Mercedes vehicle and I was VERY impressed with the knowledge and expertise the team had. Wayne Booth was a pleasure to work with, as was Will in finance!
Google Review
- January 21, 2020
Left by Frank Gristina
They fit me into the service schedule on a moments notice! Travis is great
DealerRater Review
- January 17, 2020
Left by clloyd5757
My car runs smoothy after the servicer. Need more details when they wash the cars. They also need more loaners available to Services. Finished with my service in good time.
Google Review
- January 16, 2020
Left by Linda Gilmore
Again it was a pleasure buying from MB of Midlothian. Thanks Chris for everything!! It was great seeing Doug who sold me my first Benz over 11 years ago!!
DealerRater Review
- January 14, 2020
Left by MLaronda
Bill Cochran is so accommodating and a pleasure to work with. He and Jenna made the process easy and pleasant. We travel from Williamsburg for service and will continue to do so!
DealerRater Review
- January 14, 2020
Left by bennettcstone
Everyone carried themselves with the utmost courtesy and professionalism in moving me from an older purchase to a newer model. For this, I am grateful
Edmunds.com - Sales Review
- January 14, 2020
Left by Valeri
Tink was just awesome to work with. She quickly greeted me upon arrival in the parking lot, introduced herself and listened to what I was searching for. Being a female she was relateable and made the purchase process easy. Not like most make salesmen she talked to me not my husband as I was the...
Google Review
- January 11, 2020
Left by Randy Harritan
Google Review
- January 11, 2020
Left by KAOTICBEATZ
Google Review
- January 11, 2020
Left by Edward Kalbach
Google Review
- January 11, 2020
Left by Pam Robbins
Google Review
- January 11, 2020
Left by Daniel Oliver
Google Review
- January 11, 2020
Left by rosebelle69
Google Review
- January 11, 2020
Left by Samantha Chetosky Say
Google Review
- January 11, 2020
Left by Yolanda Maupin
Edmunds.com - Service Review
- January 10, 2020
Left by Leigh
I could not imagine a better service experience. It was the easiest process possible, everyone was helpful and pleasant, and it was fast and efficient.
Google Review
- January 09, 2020
Left by Christopher Lange
Cars.com Review
- January 08, 2020
Left by Gwendolyn A. Reynolds
My Mercedes Benz experience on 12/31/2019 at Midlothian, Richmond- VA was SUPERB ! Our prior conversations about possible vehicles was acknowledged while upon arrival they were prepared to present choices I had asked about. Ryan Pulley and Sam Cates very respectful and courteous which is so...
DealerRater Review
- January 08, 2020
Left by Sbfarrar
Took car in for A service without an appointment and Travis worked us in. Got car back within a few hours and washed. Service employees were very helpful and friendly.
Google Review
- January 08, 2020
Left by Kaye Thomas
Excellent customer service. Work was done as scheduled and as quoted. I needed a second email and they were very accommodating to my request even though it was due my issue. I drive extra miles to use this dealership. Wouldnt go anywhere else.
Google Review
- January 07, 2020
Left by James Straub
Edmunds.com - Service Review
- January 07, 2020
Left by Rohrscheidt
very good service, all squaks were dealt with effectively
DealerRater Review
- January 06, 2020
Left by MT
Always exceptional service, and Bill Cochrane, who sold me my car, goes above and beyond to make it a wonderful experience every time. Ill be back again and again.
Google Review
- January 04, 2020
Left by Rudolph Randall
Google Review
- January 04, 2020
Left by Ruby Purifoy
Cars.com Review
- January 03, 2020
Left by Noza
Fantastic professional service, would recommend, and will definitely be back!!
Google Review
- January 02, 2020
Left by Christopher Lowe
Cars.com Review
- January 01, 2020
Left by WM
This was my first visit to the dealership and Bryan was very helpful and friendly.
Cars.com Review
- January 01, 2020
Left by Franklin
Chris was amazing and always very helpful and informative .
Google Review
- December 31, 2019
Left by Paul Carter II
Google Review
- December 31, 2019
Left by Devan Donaldson
Google Review
- December 31, 2019
Left by Tom Purcell
Chris Moss & Ron West are the best at helping me with my options and selecting the right vehicle for me. I drive all the way from Virginia Beach, VA because the the great customer service that Mercedes Benz of Midlothian provides. I'm going on my 3rd lease with them. It's like family when I show...
Google Review
- December 30, 2019
Left by Samantha Chetosky Say
Chris was very helpful with sending me information well before my actual visit to the dealership. He didnt mind taking me on multiple test drives and was always kind. The overall process was very quick, efficient and stress free. I did not feel judged despite driving in with a very old, beaten car.
Google Review
- December 30, 2019
Left by marvin edwards
Great service and very courteous.
DealerRater Review
- December 29, 2019
Left by cecil.broom
The scheduling of the service was quick and efficient. I was greeted very promptly upon arrival and Ryan provided me with a detailed list of exactly the work to completed and how long it would take to complete the work. The loaner vehicle was great and the service Ryan provided was exceptional.
Cars.com Review
- December 25, 2019
Left by Earmetta
Tink is by far the best sales person I have ever had. She will go out of her way to keep you happy. A service!! In all everyone that works at Midlothian Mercedes is knowledgeable and ready to help! Will definitely recommend and keep doing business with them!! Thank you Midlothian Mercedes-Benz!!
Google Review
- December 22, 2019
Left by Jeannette Cordor
Google Review
- December 22, 2019
Left by Yolanda Maupin
Love the new Saturday walk in service appointments! I normally cant get an appointment here and have to drive far out to the West Broad location. Was out in about 2.5 hours from when they opened which I dont mind since I didnt have appointment. Plus car was cleaned up nice too & sparkly clean!
Google Review
- December 19, 2019
Left by Edward Kalbach
Brian went above and beyond to to make my recent experience more than I would have expected. I felt like a family member by the care that was given when taking my car in for service.
DealerRater Review
- December 19, 2019
Left by Jack
The "check engine light" on our E350 came on. We learned there was a recall to fix this. We called and asked if we could bring the car in that day (the only day available to us before a long drive to spend Christmas with family). Travis Melton told us to bring the car in and they would take care...
Google Review
- December 19, 2019
Left by Dawn Blair
Google Review
- December 19, 2019
Left by Daniel Oliver
Dropped my truck off to a friendly and attentive staff, I was out with in minutes. Service was done sooner than I expected.
Google Review
- December 19, 2019
Left by Michael Simmons
Cars.com Review
- December 18, 2019
Left by karen mcgovern
Very satisfied with the service I had done. Had my car 2 years and love it. Got my car not at this dealership but they both are great places. I have no problems with it.
Google Review
- December 17, 2019
Left by Sapphyr Rain
Google Review
- December 17, 2019
Left by Nick Swann
Great service department. Attentive and communicative. Car was repaired in great fashion and completed sooner than I expected.
Google Review
- December 15, 2019
Left by Pam Robbins
Alan was great in making sure the service requests for our 2017 E class were addressed and in a timely manner. The service department at Midlothian is far better and more trustworthy than we experienced at Brown Mercedes in Charlottesville. Worth the two hour drive from our house!
Google Review
- December 14, 2019
Left by maybabyrc
Google Review
- December 14, 2019
Left by Rebecca Brayboy
Google Review
- December 14, 2019
Left by Cheryl Kalbach
I did not think I would be buying another car after 2 years. However, I must admit Im please with the decision my husband and I made to upgrade my car. The experience was so much different, Sam, Frank and Mr. Will ensured I got the best deal possible and I drove away with the second car of my...
Google Review
- December 12, 2019
Left by rosebelle69
Mercedes Benz gets 5 starts from me. My experience with them was the best.
Google Review
- December 11, 2019
Left by Sandra Bennett
Google Review
- December 11, 2019
Left by Bruce Fletcher
Google Review
- December 11, 2019
Left by John Mills-Hearne
Google Review
- December 11, 2019
Left by Connie Cypress
Google Review
- December 11, 2019
Left by D Bonner
Google Review
- December 10, 2019
Left by Connie Cypress
I had a great experience the representative was very nice and helped me right away.
Google Review
- December 06, 2019
Left by Bruce Fletcher
Service as planned. No surprises.
Google Review
- December 05, 2019
Left by D Bonner
Always first rate service. Very pleased with the time and attention when I come in to have my car serviced. Really like that they text me when my car is ready or needs additional work.
Google Review
- December 02, 2019
Left by Gary Mierenfeld
DealerRater Review
- December 02, 2019
Left by poggi_jk
Bryan Parker was great with our flat tire. Especially, on a busy day after Thanksgiving! Our SUV was cleaned perfectly too. Thanks for everything, Bryan.
Cars.com Review
- December 02, 2019
Left by Neil
Just had my car serviced at the Mercedes dealership in Midlothian, Va. The quality of service was excellent. Staff were very professional and timely with communications. I would highly recommend this dealership to others.
DealerRater Review
- November 30, 2019
Left by Ammar
Ryan has always been extremely professional and deliver on all promises. This is the second vehicle we have purchased new from him and will always buy all Mercedes Benz vehicles from him moving forward.
DealerRater Review
- November 30, 2019
Left by William M Pitts
I was informed of service needed and given the opportunity to address the matter. The automobile was serviced in a timely manner. The customer service and car attendant were very friendly .
DealerRater Review
- November 28, 2019
Left by Avitable
We were pleased with the service offered. Everyone was pleasant, professional and helpful. They researched the unusual recall on our vehicle and despite the pressure of numerous vehicles requiring service, especially before a holiday, our repair was completed on time.
Google Review
- November 27, 2019
Left by kan keen
Google Review
- November 26, 2019
Left by Stoni
Google Review
- November 26, 2019
Left by Linda Bell-Sinclair
Google Review
- November 26, 2019
Left by jamie poole
Just wanted to say we have only had the vehicle since 29 August 2019 and have had the ongoing issue with the vehicle from the beginning. That being said we purchased vehicle from Mercedes of Richmond who did not take the time or care that you all gave us. A perfect example of customer care and...
Google Review
- November 23, 2019
Left by John Mills-Hearne
First experience with this dealership. Scheduled prepurchase inspection on a local vehicle - I live 2hrs away. Travis provided me (via email) a full write up and explanation of discrepancies found and estimate costs. Answered follow up questions in a timely manner.
DealerRater Review
- November 22, 2019
Left by rastek03
First class dealership and very easy to deal with took their advice on a special order G Wagon and it came out better then I had hoped nice work...
DealerRater Review
- November 22, 2019
Left by rclark
Friendly staff and gets the work done in a timely fashion . I highly recommend this place I enjoy visiting the staff and will always do business with them
Google Review
- November 22, 2019
Left by Eric Cline
Google Review
- November 22, 2019
Left by Rachelle Richards
Travis in service is top notch! Wonderful customer service.
Google Review
- November 22, 2019
Left by Adam DeGraff
Mercedes vehicles have some problems, and MB corporate has some MAJOR problems, but if they took the time to learn from MB of Midlothian, theyd fix most of them. These folks really care about their customers. They communicated well with me about my vehicle, gave me honest answers, and most...
DealerRater Review
- November 21, 2019
Left by Katie
Shane was lovely to work with! He was also incredibly accommodating while making this purchase. He made everything about the buying experience go seamlessly. Thank you, shane!
Cars.com Review
- November 20, 2019
Left by Mike
Had a problem with our RV/Sprinter while far away from home. Brian squeezed us in and took care of us that morning. Could not be happier with the way we were treated
DealerRater Review
- November 19, 2019
Left by randi
Tink, Sam and Frank at Mercedes Benz Midlothian gave me a GREAT CAR BUYING EXPERIENCE!! When I started my journey to find my next car I didn't have my heart set on any one particular make or model. I test drove a whole bunch of vehicles over the course of a week. When it came down to it, Tink,...
DealerRater Review
- November 19, 2019
Left by debbiehpu
Went to purchase a new car. Chris Moss was well informed I will be sure to use him again, for our next car purchase. I rate him a 10!!!
Google Review
- November 16, 2019
Left by mike atiyat
I am very satisfied with Mercedes Benz in Midlothian great service and great people to deal with spicily MR Sean freund great guy and very professional.
Google Review
- November 15, 2019
Left by R S
Google Review
- November 14, 2019
Left by Jaime Proctor
Google Review
- November 14, 2019
Left by tyrone farmer
DealerRater Review
- November 12, 2019
Left by Wingate5s450
Extremely nice & exhilerating. Why use twenty five words to describe an experience that does not require any word padding at all? I could actually sum it up with one word... superb!
Google Review
- November 11, 2019
Left by Ron Explorer
Google Review
- November 11, 2019
Left by Dong Kim
Google Review
- November 11, 2019
Left by Marcus Daughtry
Google Review
- November 11, 2019
Left by Lanksford Hankins Jr,
Google Review
- November 11, 2019
Left by Lanksford Hankins Jr,
Excellent Service! Brian Parker was very helpful.
Google Review
- November 09, 2019
Left by Teasha W
Cars.com Review
- November 08, 2019
Left by Alice
Excellent service all around, from time I made appointment
Google Review
- November 08, 2019
Left by Laurence Comvalius
Alan was great. He kept me informed the entire day.
Google Review
- November 06, 2019
Left by Dong Kim
very good.
Edmunds.com - Service Review
- November 06, 2019
Left by Kyle
This was my first time visiting MB service. It was good. I did expect more since this is a luxury dealership but it was decent.
Google Review
- November 01, 2019
Left by tracey laidler
Cars.com Review
- November 01, 2019
Left by E Shelton
Mercedes on Midlothian has been honest w/ the sale and responsive and professional w/ the follow up service to the vehicle. I can not, however, say the same for the Mbrace system and service I purchased w/ the vehicle. Using my phone app to start the vehicle has been a sad joke. mbrace in my opinion...
Google Review
- October 31, 2019
Left by VAN AN IMPORT & EXPORT LLC
DealerRater Review
- October 31, 2019
Left by JLupe
Overall Excellence!!! Thank you Midlothian Mercedes for your excellent service and want to thank Travis Melton for making my annual service experience a great one. Thank you Travis!!!
Cars.com Review
- October 31, 2019
Left by tcb
As always Brian Parker took exceptional care of both mine and my wife's car this week.
Cars.com Review
- October 30, 2019
Left by J Spitzer
As always it was a pleasure to bring our car in for service and such an easy process with Brian. Attentive as always and listened to my concerns and made sure to cover each of those with me. My car is always cleaned for me and ready for pickup when promised. My only negative was the I side...
Cars.com Review
- October 26, 2019
Left by David B Lipscomb
Pleased with the overall service and pleasant personnel.Delighted to know first hand that Mercedes honors all its' products.
Google Review
- October 25, 2019
Left by dean richardson
Google Review
- October 24, 2019
Left by Billy Craig
Google Review
- October 24, 2019
Left by Marcus Daughtry
Thank you for working me into your schedule!
Google Review
- October 24, 2019
Left by Shannon Foley
I appreciate having the same service manager. Brian keeps me up to date on the status of my vehicle and even sent pics of an outstanding detail job by someone on the team. Totally pleased.
Cars.com Review
- October 22, 2019
Left by Amanda Thornton
Mr. Brian Parker has been our Service Advisor for many years. He is very courteous, welcoming and, dependable. He always has a positive and "We will do all we can to fix the problem." attitude. Mr. Brian Parker represents Mercedes Benz Of Midlothian in an exceptional manner.
Google Review
- October 20, 2019
Left by Shicociya Townsend
DealerRater Review
- October 18, 2019
Left by CHH
Service team is always reliable and courteous. Easy to work with and to schedule a loaner car for the day. Makes getting regular service easy.
Google Review
- October 17, 2019
Left by Vanessa Chavez
Google Review
- October 16, 2019
Left by The Pierce Group
Google Review
- October 15, 2019
Left by James Clark
I will make this short and simple. If you want an OUTSTANDING car buying experience, go to Mercedes-Benz of Midlothian! Chris Moss (Sales Consultant), Wil Turner (Finance), and the rest of their team were phenomenal! Their Customer Service is 100% top notch. My wife had been looking for a...
Google Review
- October 15, 2019
Left by Dahl Evartt
Cars.com Review
- October 15, 2019
Left by Tim Lillibridge
Great service, responsiveness and personal service. Bill Cochran is unmatched in my experience.
Cars.com Review
- October 15, 2019
Left by Mike Goodwin
Great Service department ... Knowledgeable, Professional and Courteous.
DealerRater Review
- October 14, 2019
Left by KBranch
Bill Cochran went above and beyond helping us find just the right GLS model. He explained all the features, was available for test drives and spent many hours with us as we made our decision. After the purchase our GLS was delivered to our home and Bill spent an hour going over all the controls as...
Cars.com Review
- October 13, 2019
Left by Melanie
Wonderful staff, great service, honest, prompt . The facilities are comfortable for waiting. The work is done with care and no unnecessary add ons.
Google Review
- October 11, 2019
Left by Michelle Honcho
Google Review
- October 11, 2019
Left by Mike Grady
Google Review
- October 11, 2019
Left by Charles Martin
Google Review
- October 11, 2019
Left by Donald Jones
Google Review
- October 11, 2019
Left by Susan Smith
Google Review
- October 11, 2019
Left by Wayne Anderson
Cars.com Review
- October 10, 2019
Left by Roger L. Taylor
Travis Melton is the best. He not only fixes my air conditioner. He watched and details my car. With A professional courteous and customer-oriented Team! I recommend these folks very highly! Thank You Roger L. Taylor
Google Review
- October 09, 2019
Left by Van Urquhart
Had appointment schedule on 10/01/19 for a SRS light on, plus a inspection, they also said vehicle was leaking transmission fluid, they fixed SRS light, said vehicle wouldn't pass inspection due to front tires, before I went to appointment, I went to discount tire to get a set, they said unless...
DealerRater Review
- October 08, 2019
Left by Winnebago View 2015
Pulled in about a half hour earlier than my scheduled appointment. Travis and his team went right to work. Waiting area was a little tight, but the coffee helped. 2 hours later, the work was completed and I was out the door! I was really happy with the service! 2015 Winnebago View J on the MB...
DealerRater Review
- October 08, 2019
Left by Pate
The service representative explain what had to be done and let me know how much time it would take to complete the job.Service was done in a timely manner.
DealerRater Review
- October 07, 2019
Left by rybovich
Tink was the very best -- as was Ron, Ryan and the rest of the team. Would strongly recommend the dealership, doesn't get any better.
Cars.com Review
- October 05, 2019
Left by Teresa wilcox
This was the third time I bought a Mercedes with Bill Cochrans help. We love him and Mercedes.
DealerRater Review
- October 05, 2019
Left by Jonesey
Had a GREAT lease renewal experience at Mercedes Benz of Midlothian. Chris Moss provided excellent customer service and followed up with phone calls, emails and texts. He and General Manager Ron West made it a smooth transition into a fantastic new C300.
Google Review
- October 03, 2019
Left by Gloria White
Google Review
- October 01, 2019
Left by James E. Jones, Jr
Edmunds.com - Service Review
- October 01, 2019
Left by JTT
The dealership provides great service. The service agent is helpful and attentive. My car always comes back shiny and clean.
Google Review
- October 01, 2019
Left by Eli Rich
This is my first "NEW" MB and I now know what "The Best Or Nothing" really means. Love the car! Love my GM, Ron West! Love Brian Parker in Service who goes to no end to satisfy my needs in keeping my car in 100% condition. All around great experience! Ty for such a great car and service to go along....
Google Review
- October 01, 2019
Left by Wilda Rodriguez
Google Review
- October 01, 2019
Left by George Gitchel
Google Review
- September 29, 2019
Left by Stephen Lee
Google Review
- September 28, 2019
Left by Charles Martin
Great service with Brian and the service team
Google Review
- September 26, 2019
Left by Donald Jones
Sam Cates was awesome to deal with.Love my new ride.
DealerRater Review
- September 24, 2019
Left by Carolina girl
MB of Midlothian made this process pain free. I contacted them by phone about a particular car I was searching for. I was able to fill out my application online which expedited my processing while I was driving from South Carolina to Virginia. The car was ready when we arrived and it took only a...
Cars.com Review
- September 23, 2019
Left by Gina Taylor
I love this dealership. Ron and Chris Moss are the best.
Cars.com Review
- September 23, 2019
Left by Cynthia Etheridge
Showroom is great - parking lot is crazy. Hard to get in and out and very, very crowded.
Google Review
- September 22, 2019
Left by Ray Williams
Cars.com Review
- September 22, 2019
Left by Tom B. of Midlothian
Whenever I visit this dealership, I feel welcomed by everyone. My Service Advisor, Brian P., is AWESOME. Anything I need gets taken care of right away. Everyone at this dealership ROCKS. My hats off to the G.M.!
Google Review
- September 21, 2019
Left by James Sawyer
Google Review
- September 21, 2019
Left by Rene Straub
Google Review
- September 19, 2019
Left by Morgan Keerans
Google Review
- September 19, 2019
Left by Mike Puryear
Google Review
- September 18, 2019
Left by rodolfo vazquez
Google Review
- September 18, 2019
Left by Alfred Shoniregun
Cars.com Review
- September 17, 2019
Left by Scott
Travis did an excellent job with two service appointments last week
Google Review
- September 16, 2019
Left by V Bates
Google Review
- September 16, 2019
Left by Curtis Pleasant
Google Review
- September 16, 2019
Left by Susan Smith
Mercedes-Benz of Midlothian is a Great Place to buy your next Mercedes! They have quality vehicles and treat you like a VIP! This is my 3rd purchase from them and I will continue to buy my future Mercedes from them!
Google Review
- September 13, 2019
Left by Mike Semko
Google Review
- September 13, 2019
Left by Wayne Anderson
Our salesman (Sam) was knowledgeable about the car. As this was our first Benz, he was very patient in answering our questions. No sales pressure and the sale process was quick and smooth.
Google Review
- September 13, 2019
Left by David Snipes
Excellent, professional interaction
Edmunds.com - Service Review
- September 12, 2019
Left by Randal
Brian Parker, my service associate, always takes care of my automobile needs. I never feel like I am just another customer but instead he treats me like a valued individual listening to my concerns working with me on my timelines and always making sure I am satisfied. Afterwards, I get a free car...
Google Review
- September 11, 2019
Left by David Snipes
Google Review
- September 11, 2019
Left by Cindy Wharton
Google Review
- September 11, 2019
Left by Leigh Nagosky
Google Review
- September 11, 2019
Left by Wallace Edwards
Google Review
- September 11, 2019
Left by la hill
Google Review
- September 11, 2019
Left by Shumaila Khan
DealerRater Review
- September 10, 2019
Left by Rebecca Tafoya
I had been looking for a new car for a while and a Mercedes was my dream car but I always thought it was out of my reach. I kept searching online for good deals and since then a sales consultant (Chris) reaches me through email asking how he could help me. After multiple times looking and Chris...
Google Review
- September 05, 2019
Left by Theresa Hunter
DealerRater Review
- August 28, 2019
Left by Jr
Great experience with purchasing a new vehicle. Our salesman was very knowledgeable as well as the finance manager and General manager. I would highly recommend this dealership.
Google Review
- August 27, 2019
Left by Hai ngo thanh
Google Review
- August 27, 2019
Left by Alexus Copeland
Google Review
- August 27, 2019
Left by Leigh Nagosky
Efficient, courteous, quality workmanship.
DealerRater Review
- August 27, 2019
Left by 74ranch
Bill Cochran is the best salesman, Ron West as the GM was excellent!. this was our 4th purchase and I will keep buying from this team Tom
DealerRater Review
- August 27, 2019
Left by Douglas 1943
I have an hearing impairment and this has not lessened my experience and vehicle servicing with this dealer. The help and service is outstanding and much appreciated.
Cars.com Review
- August 26, 2019
Left by Steve E
I have had my MB Sprinter serviced over the past 3 years These folks always make you feel that you are there only customer In addition my service manager Mike Moore is knowledgeable and very helpfuk
Google Review
- August 26, 2019
Left by Cindy Wharton
Great service!! Travis was able to answer my questions when I arrived to take care of a couple of my concerns right away! My car was serviced and made available to me in the time requested and promised. The service area is very clean and the staff is very friendly. Love the ability to pay online...
Google Review
- August 24, 2019
Left by Shumaila Khan
Mercedes Benz of Midlothian is great! They made buying a mercedes quick and easy. Sam Cates was a great help. He is very knowledgeable and friendly. I would definitely purchase another car from them.
Google Review
- August 23, 2019
Left by Eddie Osei
Google Review
- August 23, 2019
Left by Wallace Edwards
We received fast check in and received our rental car with in minutes. Travis Melton is a detailed and caring representative of the dealership. We have the upmost confidence in his recommendation.
Google Review
- August 22, 2019
Left by la hill
Great experience! My daughter brought a car from there and there service was exceptional. Great pricing, product, and customer service from Chris Moss.
Google Review
- August 21, 2019
Left by Doris Bey
DealerRater Review
- August 20, 2019
Left by mrzbrown2u
Chris Moss is the best. He assisted with all my needs and even still helps me over a month later! I would recommend going to Chris for all your Mercedes needs.
Cars.com Review
- August 20, 2019
Left by Dale Sykes
Sam Cates walked me through the entire process, and has handled each concern that I have had regarding the vehicle. He is an excellent sales person. Awesome service! Thank you.
Google Review
- August 11, 2019
Left by Edward Barnes
Google Review
- August 11, 2019
Left by J Woods-Spitzer
Google Review
- August 11, 2019
Left by Ghost
Google Review
- August 11, 2019
Left by Brian Puhr
Google Review
- August 11, 2019
Left by Robert Jackson