Google Review
- December 12, 2019
Left by rosebelle69
Mercedes Benz gets 5 starts from me. My experience with them was the best.
Google Review
- December 10, 2019
Left by Connie Cypress
I had a great experience the representative was very nice and helped me right away.
Google Review
- December 06, 2019
Left by Bruce Fletcher
Service as planned. No surprises.
Google Review
- December 05, 2019
Left by D Bonner
Always first rate service. Very pleased with the time and attention when I come in to have my car serviced. Really like that they text me when my car is ready or needs additional work.
Google Review
- December 02, 2019
Left by Gary Mierenfeld
DealerRater Review
- December 02, 2019
Left by poggi_jk
Bryan Parker was great with our flat tire. Especially, on a busy day after Thanksgiving! Our SUV was cleaned perfectly too. Thanks for everything, Bryan.
Cars.com Review
- December 02, 2019
Left by Neil
Just had my car serviced at the Mercedes dealership in Midlothian, Va. The quality of service was excellent. Staff were very professional and timely with communications. I would highly recommend this dealership to others.
DealerRater Review
- November 30, 2019
Left by Ammar
Ryan has always been extremely professional and deliver on all promises. This is the second vehicle we have purchased new from him and will always buy all Mercedes Benz vehicles from him moving forward.
DealerRater Review
- November 30, 2019
Left by William M Pitts
I was informed of service needed and given the opportunity to address the matter. The automobile was serviced in a timely manner. The customer service and car attendant were very friendly .
DealerRater Review
- November 28, 2019
Left by Avitable
We were pleased with the service offered. Everyone was pleasant, professional and helpful. They researched the unusual recall on our vehicle and despite the pressure of numerous vehicles requiring service, especially before a holiday, our repair was completed on time.
Google Review
- November 27, 2019
Left by kan keen
Google Review
- November 26, 2019
Left by Stoni
Google Review
- November 26, 2019
Left by Linda Bell-Sinclair
Google Review
- November 26, 2019
Left by jamie poole
Just wanted to say we have only had the vehicle since 29 August 2019 and have had the ongoing issue with the vehicle from the beginning. That being said we purchased vehicle from Mercedes of Richmond who did not take the time or care that you all gave us. A perfect example of customer care and...
Google Review
- November 23, 2019
Left by John Mills-Hearne
First experience with this dealership. Scheduled prepurchase inspection on a local vehicle - I live 2hrs away. Travis provided me (via email) a full write up and explanation of discrepancies found and estimate costs. Answered follow up questions in a timely manner.
DealerRater Review
- November 22, 2019
Left by rastek03
First class dealership and very easy to deal with took their advice on a special order G Wagon and it came out better then I had hoped nice work...
DealerRater Review
- November 22, 2019
Left by rclark
Friendly staff and gets the work done in a timely fashion . I highly recommend this place I enjoy visiting the staff and will always do business with them
Google Review
- November 22, 2019
Left by Eric Cline
Google Review
- November 22, 2019
Left by Rachelle Richards
Travis in service is top notch! Wonderful customer service.
Google Review
- November 22, 2019
Left by Adam DeGraff
Mercedes vehicles have some problems, and MB corporate has some MAJOR problems, but if they took the time to learn from MB of Midlothian, theyd fix most of them. These folks really care about their customers. They communicated well with me about my vehicle, gave me honest answers, and most...
DealerRater Review
- November 21, 2019
Left by Katie
Shane was lovely to work with! He was also incredibly accommodating while making this purchase. He made everything about the buying experience go seamlessly. Thank you, shane!
Cars.com Review
- November 20, 2019
Left by Mike
Had a problem with our RV/Sprinter while far away from home. Brian squeezed us in and took care of us that morning. Could not be happier with the way we were treated
DealerRater Review
- November 19, 2019
Left by randi
Tink, Sam and Frank at Mercedes Benz Midlothian gave me a GREAT CAR BUYING EXPERIENCE!! When I started my journey to find my next car I didn't have my heart set on any one particular make or model. I test drove a whole bunch of vehicles over the course of a week. When it came down to it, Tink,...
DealerRater Review
- November 19, 2019
Left by debbiehpu
Went to purchase a new car. Chris Moss was well informed I will be sure to use him again, for our next car purchase. I rate him a 10!!!
Google Review
- November 16, 2019
Left by mike atiyat
I am very satisfied with Mercedes Benz in Midlothian great service and great people to deal with spicily MR Sean freund great guy and very professional.
Google Review
- November 15, 2019
Left by R S
Google Review
- November 14, 2019
Left by Jaime Proctor
Google Review
- November 14, 2019
Left by tyrone farmer
DealerRater Review
- November 12, 2019
Left by Wingate5s450
Extremely nice & exhilerating. Why use twenty five words to describe an experience that does not require any word padding at all? I could actually sum it up with one word... superb!
Google Review
- November 11, 2019
Left by Lanksford Hankins Jr,
Excellent Service! Brian Parker was very helpful.
Google Review
- November 09, 2019
Left by Teasha W
Cars.com Review
- November 08, 2019
Left by Alice
Excellent service all around, from time I made appointment
Google Review
- November 08, 2019
Left by Laurence Comvalius
Alan was great. He kept me informed the entire day.
Google Review
- November 06, 2019
Left by Dong Kim
very good.
Edmunds.com - Service Review
- November 06, 2019
Left by Kyle
This was my first time visiting MB service. It was good. I did expect more since this is a luxury dealership but it was decent.
Google Review
- November 01, 2019
Left by tracey laidler
Cars.com Review
- November 01, 2019
Left by E Shelton
Mercedes on Midlothian has been honest w/ the sale and responsive and professional w/ the follow up service to the vehicle. I can not, however, say the same for the Mbrace system and service I purchased w/ the vehicle. Using my phone app to start the vehicle has been a sad joke. mbrace in my opinion...
Google Review
- October 31, 2019
Left by VAN AN IMPORT & EXPORT LLC
DealerRater Review
- October 31, 2019
Left by JLupe
Overall Excellence!!! Thank you Midlothian Mercedes for your excellent service and want to thank Travis Melton for making my annual service experience a great one. Thank you Travis!!!
Cars.com Review
- October 31, 2019
Left by tcb
As always Brian Parker took exceptional care of both mine and my wife's car this week.
Cars.com Review
- October 30, 2019
Left by J Spitzer
As always it was a pleasure to bring our car in for service and such an easy process with Brian. Attentive as always and listened to my concerns and made sure to cover each of those with me. My car is always cleaned for me and ready for pickup when promised. My only negative was the I side...
Cars.com Review
- October 26, 2019
Left by David B Lipscomb
Pleased with the overall service and pleasant personnel.Delighted to know first hand that Mercedes honors all its' products.
Google Review
- October 25, 2019
Left by dean richardson
Google Review
- October 24, 2019
Left by Billy Craig
Google Review
- October 24, 2019
Left by Marcus Daughtry
Thank you for working me into your schedule!
Google Review
- October 24, 2019
Left by Shannon Foley
I appreciate having the same service manager. Brian keeps me up to date on the status of my vehicle and even sent pics of an outstanding detail job by someone on the team. Totally pleased.
Cars.com Review
- October 22, 2019
Left by Amanda Thornton
Mr. Brian Parker has been our Service Advisor for many years. He is very courteous, welcoming and, dependable. He always has a positive and "We will do all we can to fix the problem." attitude. Mr. Brian Parker represents Mercedes Benz Of Midlothian in an exceptional manner.
Google Review
- October 20, 2019
Left by Shicociya Townsend
DealerRater Review
- October 18, 2019
Left by CHH
Service team is always reliable and courteous. Easy to work with and to schedule a loaner car for the day. Makes getting regular service easy.
Google Review
- October 17, 2019
Left by Vanessa Chavez
Google Review
- October 16, 2019
Left by The Pierce Group
Google Review
- October 15, 2019
Left by James Clark
I will make this short and simple. If you want an OUTSTANDING car buying experience, go to Mercedes-Benz of Midlothian! Chris Moss (Sales Consultant), Wil Turner (Finance), and the rest of their team were phenomenal! Their Customer Service is 100% top notch. My wife had been looking for a...
Google Review
- October 15, 2019
Left by Dahl Evartt
Cars.com Review
- October 15, 2019
Left by Tim Lillibridge
Great service, responsiveness and personal service. Bill Cochran is unmatched in my experience.
Cars.com Review
- October 15, 2019
Left by Mike Goodwin
Great Service department ... Knowledgeable, Professional and Courteous.
DealerRater Review
- October 14, 2019
Left by KBranch
Bill Cochran went above and beyond helping us find just the right GLS model. He explained all the features, was available for test drives and spent many hours with us as we made our decision. After the purchase our GLS was delivered to our home and Bill spent an hour going over all the controls as...
Cars.com Review
- October 13, 2019
Left by Melanie
Wonderful staff, great service, honest, prompt . The facilities are comfortable for waiting. The work is done with care and no unnecessary add ons.
Cars.com Review
- October 10, 2019
Left by Roger L. Taylor
Travis Melton is the best. He not only fixes my air conditioner. He watched and details my car. With A professional courteous and customer-oriented Team! I recommend these folks very highly! Thank You Roger L. Taylor
Google Review
- October 09, 2019
Left by Van Urquhart
Had appointment schedule on 10/01/19 for a SRS light on, plus a inspection, they also said vehicle was leaking transmission fluid, they fixed SRS light, said vehicle wouldn't pass inspection due to front tires, before I went to appointment, I went to discount tire to get a set, they said unless...
DealerRater Review
- October 08, 2019
Left by Winnebago View 2015
Pulled in about a half hour earlier than my scheduled appointment. Travis and his team went right to work. Waiting area was a little tight, but the coffee helped. 2 hours later, the work was completed and I was out the door! I was really happy with the service! 2015 Winnebago View J on the MB...
DealerRater Review
- October 08, 2019
Left by Pate
The service representative explain what had to be done and let me know how much time it would take to complete the job.Service was done in a timely manner.
DealerRater Review
- October 07, 2019
Left by rybovich
Tink was the very best -- as was Ron, Ryan and the rest of the team. Would strongly recommend the dealership, doesn't get any better.
Cars.com Review
- October 05, 2019
Left by Teresa wilcox
This was the third time I bought a Mercedes with Bill Cochrans help. We love him and Mercedes.
DealerRater Review
- October 05, 2019
Left by Jonesey
Had a GREAT lease renewal experience at Mercedes Benz of Midlothian. Chris Moss provided excellent customer service and followed up with phone calls, emails and texts. He and General Manager Ron West made it a smooth transition into a fantastic new C300.
Google Review
- October 03, 2019
Left by Gloria White
Google Review
- October 01, 2019
Left by James E. Jones, Jr
Edmunds.com - Service Review
- October 01, 2019
Left by JTT
The dealership provides great service. The service agent is helpful and attentive. My car always comes back shiny and clean.
Google Review
- October 01, 2019
Left by Eli Rich
This is my first "NEW" MB and I now know what "The Best Or Nothing" really means. Love the car! Love my GM, Ron West! Love Brian Parker in Service who goes to no end to satisfy my needs in keeping my car in 100% condition. All around great experience! Ty for such a great car and service to go along....
Google Review
- October 01, 2019
Left by Wilda Rodriguez
Google Review
- October 01, 2019
Left by George Gitchel
Google Review
- September 29, 2019
Left by Stephen Lee
Google Review
- September 28, 2019
Left by Charles Martin
Great service with Brian and the service team
Google Review
- September 26, 2019
Left by Donald Jones
Sam Cates was awesome to deal with.Love my new ride.
DealerRater Review
- September 24, 2019
Left by Carolina girl
MB of Midlothian made this process pain free. I contacted them by phone about a particular car I was searching for. I was able to fill out my application online which expedited my processing while I was driving from South Carolina to Virginia. The car was ready when we arrived and it took only a...
Cars.com Review
- September 23, 2019
Left by Gina Taylor
I love this dealership. Ron and Chris Moss are the best.
Cars.com Review
- September 23, 2019
Left by Cynthia Etheridge
Showroom is great - parking lot is crazy. Hard to get in and out and very, very crowded.
Google Review
- September 22, 2019
Left by Ray Williams
Cars.com Review
- September 22, 2019
Left by Tom B. of Midlothian
Whenever I visit this dealership, I feel welcomed by everyone. My Service Advisor, Brian P., is AWESOME. Anything I need gets taken care of right away. Everyone at this dealership ROCKS. My hats off to the G.M.!
Google Review
- September 21, 2019
Left by James Sawyer
Google Review
- September 21, 2019
Left by Rene Straub
Google Review
- September 19, 2019
Left by Morgan Keerans
Google Review
- September 19, 2019
Left by Mike Puryear
Google Review
- September 18, 2019
Left by rodolfo vazquez
Google Review
- September 18, 2019
Left by Alfred Shoniregun
Cars.com Review
- September 17, 2019
Left by Scott
Travis did an excellent job with two service appointments last week
Google Review
- September 16, 2019
Left by V Bates
Google Review
- September 16, 2019
Left by Curtis Pleasant
Google Review
- September 16, 2019
Left by Susan Smith
Mercedes-Benz of Midlothian is a Great Place to buy your next Mercedes! They have quality vehicles and treat you like a VIP! This is my 3rd purchase from them and I will continue to buy my future Mercedes from them!
Google Review
- September 13, 2019
Left by Mike Semko
Google Review
- September 13, 2019
Left by Wayne Anderson
Our salesman (Sam) was knowledgeable about the car. As this was our first Benz, he was very patient in answering our questions. No sales pressure and the sale process was quick and smooth.
Google Review
- September 13, 2019
Left by David Snipes
Excellent, professional interaction
Edmunds.com - Service Review
- September 12, 2019
Left by Randal
Brian Parker, my service associate, always takes care of my automobile needs. I never feel like I am just another customer but instead he treats me like a valued individual listening to my concerns working with me on my timelines and always making sure I am satisfied. Afterwards, I get a free car...
DealerRater Review
- September 10, 2019
Left by Rebecca Tafoya
I had been looking for a new car for a while and a Mercedes was my dream car but I always thought it was out of my reach. I kept searching online for good deals and since then a sales consultant (Chris) reaches me through email asking how he could help me. After multiple times looking and Chris...
Google Review
- September 05, 2019
Left by Theresa Hunter
DealerRater Review
- August 28, 2019
Left by Jr
Great experience with purchasing a new vehicle. Our salesman was very knowledgeable as well as the finance manager and General manager. I would highly recommend this dealership.
Google Review
- August 27, 2019
Left by Hai ngo thanh
Google Review
- August 27, 2019
Left by Alexus Copeland
Google Review
- August 27, 2019
Left by Leigh Nagosky
Efficient, courteous, quality workmanship.
DealerRater Review
- August 27, 2019
Left by 74ranch
Bill Cochran is the best salesman, Ron West as the GM was excellent!. this was our 4th purchase and I will keep buying from this team Tom
DealerRater Review
- August 27, 2019
Left by Douglas 1943
I have an hearing impairment and this has not lessened my experience and vehicle servicing with this dealer. The help and service is outstanding and much appreciated.
Cars.com Review
- August 26, 2019
Left by Steve E
I have had my MB Sprinter serviced over the past 3 years These folks always make you feel that you are there only customer In addition my service manager Mike Moore is knowledgeable and very helpfuk
Google Review
- August 26, 2019
Left by Cindy Wharton
Great service!! Travis was able to answer my questions when I arrived to take care of a couple of my concerns right away! My car was serviced and made available to me in the time requested and promised. The service area is very clean and the staff is very friendly. Love the ability to pay online...
Google Review
- August 24, 2019
Left by Shumaila Khan
Mercedes Benz of Midlothian is great! They made buying a mercedes quick and easy. Sam Cates was a great help. He is very knowledgeable and friendly. I would definitely purchase another car from them.
Google Review
- August 23, 2019
Left by Eddie Osei
Google Review
- August 23, 2019
Left by Wallace Edwards
We received fast check in and received our rental car with in minutes. Travis Melton is a detailed and caring representative of the dealership. We have the upmost confidence in his recommendation.
Google Review
- August 22, 2019
Left by la hill
Great experience! My daughter brought a car from there and there service was exceptional. Great pricing, product, and customer service from Chris Moss.
Google Review
- August 21, 2019
Left by Doris Bey
DealerRater Review
- August 20, 2019
Left by mrzbrown2u
Chris Moss is the best. He assisted with all my needs and even still helps me over a month later! I would recommend going to Chris for all your Mercedes needs.
Cars.com Review
- August 20, 2019
Left by Dale Sykes
Sam Cates walked me through the entire process, and has handled each concern that I have had regarding the vehicle. He is an excellent sales person. Awesome service! Thank you.
Google Review
- August 10, 2019
Left by drew hardiman
DealerRater Review
- August 10, 2019
Left by Joelleonard
Chris Moss was amazing to work with. He was great at making sure we didn't feel pressured while also being attentive to our needs. The car itself is amazing: the build quality is top notch and the ride comfort is the best we experienced.
Google Review
- August 10, 2019
Left by Edward Barnes
VERY EFFICIENT
DealerRater Review
- August 09, 2019
Left by agemelli
Chris Moss and all the guys at the dealership are very courteous and attentive to your comfort, service is always professional and on time. Top notch team!
Cars.com Review
- August 07, 2019
Left by Laura Vaden
I needed a state inspection, my 40,000 mile check up, a new windshield, and new tires! Michael Moore kept me in the loop the entire process, and got me in touch with the best windshield service. They told me exactly how the process worked with insurance and came out to the dealership to replace my...
Google Review
- August 06, 2019
Left by Paul Piques
DealerRater Review
- August 06, 2019
Left by Toby
The purchase was great! Very professional and did not take 1/2 the day like it does at some dealerships. I would recommend MB of Midlothian to anyone looking for a new or used Mercedes.
DealerRater Review
- August 06, 2019
Left by crfitz21
I recently purchased 2019 E300 from Wayne Booth from Mercedes Benz Midlothian, VA location. In November 2012, I purchased a E350 so this is my second E class purchase from him. He even offered to pick me up from my house on the day I was going to pick up my new car. Thats customer service!
Google Review
- August 05, 2019
Left by Darin Bobby
DealerRater Review
- August 05, 2019
Left by Ronnie & Angela
I purchased my vehicle used from another dealer-ship, but they were able to find all the records on it. There was some minor issues that they found and was able to quickly correct the problem. the online portal to schedule a services was easy to navigate and to explain the issues that you were...
Google Review
- August 04, 2019
Left by A Google User
Great Sales and Service
DealerRater Review
- August 04, 2019
Left by BLindsaymd
This my third purchase of a Mercedes at the Midlothian dealership . As usual the process was highly professional, outstanding and effortless. My usual salesman Ralph was on leave, but he did refer me to Laurence who provided me with excellent assistance in the purchase of my new SUV. My experience...
Google Review
- August 03, 2019
Left by Tiunna M
Google Review
- August 02, 2019
Left by Lynne Kelly
Google Review
- August 02, 2019
Left by Robert Jackson
Great customer service from start to finish! The service department keep like auto like new!
Google Review
- August 01, 2019
Left by David Mccoy
Google Review
- August 01, 2019
Left by John Jones
DealerRater Review
- July 31, 2019
Left by Samabdel
Chris is one the best sales men at Mercedes hes helped me get the vehicle of my dream and I absolutely love it! Working with him is the greatest and easiest car buying experience!
Google Review
- July 30, 2019
Left by Jane Tarsovich
Google Review
- July 30, 2019
Left by J Woods-Spitzer
Great Sales and Service
Cars.com Review
- July 30, 2019
Left by Betty
This is a fine establishment and the service received is always top notched.
Edmunds.com - Sales Review
- July 30, 2019
Left by AntoinetteBrown
I went in to purchase 2019 GLC. Chris was patient, answered all my questions and responds to emails literally in minutes. I have not had any issues and I LOVE MY NEW CAR but any questions, he answered for me in a timely matter. He is the best!!!
Google Review
- July 27, 2019
Left by sheri harris
DealerRater Review
- July 27, 2019
Left by Baydawg
I received an appointed time of which was well within reasonable..Great communication from my Service Advisor and timely service at Fair price.. Highly recommend..
Cars.com Review
- July 26, 2019
Left by Eric
Exceptional customer service provided by the entire staff at Mercedes-Benz of Midlothian. We visited several dealerships and test drove a variety of vehicles and by far the level of service received at Mercedes-Benz of Midlothian ranked the best. At no point was there any pressure to purchase a...
Google Review
- July 26, 2019
Left by Megan Cox
I've had to use them for service on my Mercedes twice and the experience is horrific. My first experience was when my door handle broke loose and I told the Mercedes service department I had an extended warranty that would cover it. After calling the service department over and over and over to...
Facebook - Web Review
- July 26, 2019
Left by Megan Anne
I've had to use them for service on my Mercedes twice and the experience is horrific. My first experience was when my door handle broke loose and I told the Mercedes service department I had an extended warranty that would cover it. After calling the service department over and over and over to...
Google Review
- July 25, 2019
Left by Jarmel Randolph
Google Review
- July 24, 2019
Left by sulola adekoya
DealerRater Review
- July 24, 2019
Left by Babi24
I Would recommend anyone or my friends to come and experience the great customer service that Mercedes Benz dealership has to offer while you shop for your new vehicle they really treat you with respect .I just want to say I really appreciate it especially Micheal he was the one who assist me thank...
Google Review
- July 20, 2019
Left by Ghost
Salesperson was incredible (since retired) but dealership was shady on many levels. Love my Mercedes-Benz, but the onset of ownership was overwhelming disappointing.
Google Review
- July 20, 2019
Left by Co Cadd
DealerRater Review
- July 18, 2019
Left by agemelli
The team at the dealer was quick, professional, received my car, gave me a loaner for the day, and once all was ready I came to pick it up, it was all cleaned up inside and out, again courteous and speedy service. Definitely recommend it.
Google Review
- July 16, 2019
Left by Brian Puhr
Poor service we 300 miles ago was told come back when service light came on called multiple days to set appointment with no answer the went with service light on and was told that soonest they can get me in for an OIL CHANGE was in August its July 15th
Google Review
- July 15, 2019
Left by Angela Harris
Google Review
- July 14, 2019
Left by Gene Brown
Google Review
- July 13, 2019
Left by Paul Kidd
Michael Moore and the service technicians got my car fixed and out the door, good job gentleman!
DealerRater Review
- July 12, 2019
Left by John
Great all around service, great comfortable facilities. Michael Moore is great to deal with and he is very courteous and helpful. Location easy to find!
DealerRater Review
- July 12, 2019
Left by Randy C
The sales and service departments are simply stellar. This is my preferred dealership to work with, and I drive MB today because the dealer experience is as good as the cars!
Google Review
- July 11, 2019
Left by D. S.
Salesperson was incredible (since retired) but dealership was shady on many levels. Love my Mercedes-Benz, but the onset of ownership was overwhelming disappointing.
Google Review
- July 11, 2019
Left by Latonya Humphrey
Always quick and pleasant service.
DealerRater Review
- July 11, 2019
Left by Doug L
Chris Moss in sales was excellent to deal with. I found the GLE online and sent a message through Car Gurus. Chris responded immediately and gave me all the info on the car. I was out of state and purchased this car without seeing it in person, but felt totally comfortable with all the information...
Google Review
- July 11, 2019
Left by Jay Kim
DealerRater Review
- July 08, 2019
Left by TonyB
u was one of the best car sale I ever expirance thank to Sale representative he made sale very easy and stress free Mr Machael Smith is a true profesional
DealerRater Review
- July 08, 2019
Left by Glenn Glass
worst place I have ever dealt with hands down. $30,000 thrown at problems they never resolved on a common vehicle. Diesel Sprinter Van with less than average miles. We ended up trashing the vehicle and buying two Fords and an Isuzu as replacements. Truck looked great but would not stay running for...
Google Review
- July 05, 2019
Left by BJ Batchelor
Mercedes Benz of Midlothian truly rocks. Service is always impeccable.Thanks as always.
Google Review
- July 04, 2019
Left by wayne burkhart
Car was on showroom floor. Mike Smith(salesman) got car off floor so I could test drive the actual car I was interested in buying. Mike was very helpful throughout the entire process. The finance person worked with me in getting the loan approved. Looking foward to a long and pleasant relationship...
Google Review
- July 04, 2019
Left by Rodney Nelson
Hey all you people out there, stop what you are doing and go directly to Mercedes-Benz of Midlothian. Once there get Trevor or Will to sell you a driveway full of European engineering, you won't be sorry.... I guarantee it! This was hands down the easiest car buying process I have ever...
DealerRater Review
- July 04, 2019
Left by Coach1
Outstanding service was provided by Mike Moore. He took our vehicle in and provided us with a loaner while our vehicle was serviced. Service was performed, and our car was returned in a timely manner, as well as surprising us with a courtesy car wash. Thank you Mike!
Google Review
- July 04, 2019
Left by Charlene Phillips
I went in with a fan that wouldnt stop running and since i live in Williamsburg but work in Richmond I was in a bit of a tough spot wondering if I could get home that evening. They took care of my car and the rep...Michael I believe, was very responsive and pleasant. Im very grateful that they were...
Google Review
- July 03, 2019
Left by Robert Dotey
Professional and very helpful in the buying process. In fact, I live over 100 miles away, and we completed everything by; email, text, phone, and Fed Express. Yes, they delivered the car also. Highly recommend "The Team" at Mercedes-Benz of Midlothian.
DealerRater Review
- July 03, 2019
Left by MKG
Work accomplished: Air bag recall, replace #2 glow club and state inspection. Scheduled appointment arrived a little early they got us in and out in about 2 hours all work accomplished with no issues....Ain't that nice! Ask for Brian Parker....Great Service Mgr!
Google Review
- July 03, 2019
Left by Tom Purcell
Google Review
- July 01, 2019
Left by Shelia Brown
Google Review
- June 28, 2019
Left by cgdomenech .
They recently changed their policy of the car loaner, you have to call ahead to make sure that there's car availability. Come on people, we are in the year 2019, you guys are going back in technology, you should be able to manage this through the web. Changing service dealership.
Google Review
- June 23, 2019
Left by Charles Johnson
Christopher Moss was very professional.He answered all of questions and went over the fine details of my vehicle.
Google Review
- June 22, 2019
Left by Tiffany Evans
They are number1.. Best customer service ever!! They are very diverse people and able to adapt to each individual person.. I am an anxiety filled person and they are very patient with me... Thank you Larry, Frank and Michelle!! You all are AWESOME!!
Cars.com Review
- June 21, 2019
Left by Effie Robertson
Laurence Comvalius Was a wonderful salesman. I changed my mind several times but he was patient and very informative. Thank you
Cars.com Review
- June 20, 2019
Left by Butch
Lawrence was great and continues to be very helpful
Google Review
- June 18, 2019
Left by Joe Hill
Google Review
- June 16, 2019
Left by John Williams
Excellent customer service and really took the time to explain all the paper work. No hassle or price haggling. Definitely buying more cars from here.
DealerRater Review
- June 15, 2019
Left by Old Guy
Greeted promptly and service was done in a timely manner. Shuttle service to and from the dealer was provided. Additional items and status of vehicle were provided. I felt that I was involved and had control even if not present.
DealerRater Review
- June 15, 2019
Left by Tindat
Wonderful company for doing business with. Was greeted with a Genuine Smile by every employee I came on contact with and they all were willing to help. The business was very cleaned and organized with exceptional waiting areas which consisted of two floors. Travis Melton was my service advisor...
Google Review
- June 14, 2019
Left by Crystal Worsley
Google Review
- June 12, 2019
Left by Joanne Seidner
Cars.com Review
- June 12, 2019
Left by Steve Erdmann
This was one of the most pleasant car buying experiences I have ever conducted.
Google Review
- June 11, 2019
Left by L V Hoover
I'm a fan of this dealership. I'm a long-time customer and my experience has always been positive. It's easy to make an appointment (online or by phone), people are polite, good communication with your service advisor (phone or text), high-quality service, and work is always done on time. They also...
Google Review
- June 11, 2019
Left by Nannette Shor
CarGurus Review
- June 10, 2019
Left by Gmo
Very responsive
Cars.com Review
- June 08, 2019
Left by David Tindall
Really helped me out of a jam. Caught with a failed brake system halfway on our trip from SC to PA, we did not know what to do. Midlothian took care of the car right away and got us back on the road. Made it to our destination without a hitch. Thank you!
Google Review
- June 07, 2019
Left by Alan Sanfratella
DealerRater Review
- June 05, 2019
Left by Kim
Chris. What can I say. You dealt with my 100 questions and we were able to do an amazing deal. Thank you!!! I am so excited and love my new car. You worked tirelessly and I appreciated all your efforts.
Google Review
- June 05, 2019
Left by TONI HILL-LUCAS
Google Review
- June 02, 2019
Left by Heart N Sole
Great dealer. Ask for Tamycka shes the best!
DealerRater Review
- June 01, 2019
Left by AMG
Ive been visiting Mercedes of Richmond for several years. Everyone is always professional yet down to earth. The service is 2nd to none, I would recommend anyone to use this dealership for all their Mercedes vehicle needs.
DealerRater Review
- June 01, 2019
Left by Hurman1951
I have the best service adviser in Michael Moore. He has always done a great job for me. Its not very common that you receive the level of service that Michael Moore provides. He will stay in touch with you with updates on your vehicle and he delivers on his promises.
Google Review
- June 01, 2019
Left by Faisal Hosein
Super great Service got in and was immediately attended to and in less than 10 minutes all my questions were answered and loaner car was given and my vehicle was promptly attended to. All Associates in the Service were super nice and Professional. The best ever.
Yelp Review
- May 31, 2019
Left by Gabe O.
Great people in the service department. Checked our sprinter and got us back on the road within an hour at no charge! Lucky we are still under warranty and the warning light was something simple!
Google Review
- May 31, 2019
Left by william austin
Google Review
- May 29, 2019
Left by Alex Brown
Always a pleasure to visit!!!
Google Review
- May 28, 2019
Left by Michael Sharp
Must be a McGeorge thing. Had terrible experiences at the Glen Allen location being sold a bill of goods with the vehicle I was buying with their "Bumper to Bumper" warranty. Was told they would get scratches out of hood, stains of of dash and a number of other issues because it was certified. Well...
Google Review
- May 25, 2019
Left by Mike L
Google Review
- May 24, 2019
Left by Sandra Rodgers
Dear Mr Moore I am CT fiance. He has been inconvenienced sense bringing his car into Mercedes Benz of Midlothian SERVICE DEPARTMENT! He has had to catch the bus to work for several days ! How can a dealer such as Mercedes of Midlothian Yhat claims in their mission statement that "our mission is to...
Google Review
- May 23, 2019
Left by James Holmes
I did not have an appointment, but was seen and taken care of! And your representative Justin made sure that I had a drink and snack because I am diabetic.
Google Review
- May 23, 2019
Left by Danielle Satchell
Google Review
- May 20, 2019
Left by KAOTICBEATZ
They always do a good job explaining everything so I can understand whats going on with my car.
DealerRater Review
- May 20, 2019
Left by Walkman
I will recommend this dealer to others because, I the was great Mr. Moore did a great job with getting my car in and having it service in a speedy time.
Google Review
- May 17, 2019
Left by Leonard McCall
Google Review
- May 16, 2019
Left by Elly and Richard
M. Moore was our service advisor this week. We were pleased with his knowledge and advice. We recommend him and plan to use his services in the future.
DealerRater Review
- May 16, 2019
Left by Cynthia D.
I bring my car here for the scheduled maintenance visits. Staff is always friendly & service is prompt. I take advantage of the shuttle service so that I can get things done while waiting for my vehicle and they are very good about it.
Cars.com Review
- May 15, 2019
Left by Warrenell Spindle
My overall rating was Good. I took my car in for service and the work was completed to my satisfaction. Micheal was very helpful.
DealerRater Review
- May 14, 2019
Left by E350 Owner
Oil change was missed initially but dealership service department resolved the following day. Loaner vehicle was extended through the weekend to complete the service and overall a good experience. Repair estimate was $150 lower then final bill. Over all the experience has been excellent.
Google Review
- May 11, 2019
Left by mbdayz2 .
Definitely the best service and sales showroom in Richmond area
Google Review
- May 11, 2019
Left by A Google User
wonderful experience from beginning to end.
Google Review
- May 11, 2019
Left by CID Villegas
Google Review
- May 10, 2019
Left by Ivy Stewart
wonderful experience from beginning to end.
Cars.com Review
- May 10, 2019
Left by Olander Fleming
Great staff and service guys are just super they make sure that you're satisfied
Google Review
- May 10, 2019
Left by Sadeqa Johnson
Cars.com Review
- May 09, 2019
Left by Carol Robbins
Mike was wonderful and very knowledgeable, I would highly recommend him.
Google Review
- May 08, 2019
Left by Meg Woodruff
I love this place! I've purchased two cars from them in less than a year, and each time the transactions were seamless. Trevor Worsher, Frank Costa, and Jenna Devlin are so great to work with. I need to slow down on purchasing anymore cars, but when it's time to get my next one I will definitely...
Google Review
- May 07, 2019
Left by mbdayz2
Definitely the best service and sales showroom in Richmond area
Google Review
- May 07, 2019
Left by Kameron Melton
Couldn't ask for better service. Best dealership!
Google Review
- May 06, 2019
Left by Fred Edwards
Google Review
- May 06, 2019
Left by gail drake
Google Review
- May 04, 2019
Left by Eric Walton
Google Review
- May 04, 2019
Left by Jay Dee
Google Review
- May 03, 2019
Left by Janice Clatterbuck
Pulled in without an appointment.... Got a loaner car..... extended warranty covered my repairs!! Friendly service!
Google Review
- May 03, 2019
Left by Brendia Hood
Google Review
- May 03, 2019
Left by Kendall Maynard
Google Review
- May 03, 2019
Left by KAOTICBEATZ Broadcast
They always do a good job explaining everything so I can understand whats going on with my car.
Google Review
- May 01, 2019
Left by S Holt
Google Review
- May 01, 2019
Left by Brenda Smith
Google Review
- April 27, 2019
Left by A Google User
Love my C300, and pleased with service I received.
DealerRater Review
- April 27, 2019
Left by Mike C
Took my Sprinter in for an electronic problem it was diagnosed corrected and out of the door in leads than an hour. The waiting area was excellent with snacks, beverages, and other amenities.
Google Review
- April 27, 2019
Left by Ranny Robertson
DealerRater Review
- April 26, 2019
Left by Dalyce
Initially I was not pleased with the communication that I received about when my car would be ready. After talking with Lawrence (Larry) Demanovich the service manage, he listened and understood my concerns and made adjustments. My husband and were impressed that Larry helped us and we are...
DealerRater Review
- April 25, 2019
Left by Partizan Richmond FC
I cannot say enough good things about Michael Moore and the staff at Mercedes of Midlothian. They make you fell like family, yet treat you like a VIP. I highly recommend purchasing and having your car maintained by this dealership. Will never purchase anywhere else. Sales, Service and Ownership 5...
Google Review
- April 25, 2019
Left by Irv Finney
Google Review
- April 23, 2019
Left by Chong Doh
I would like to preface this by saying the actual work done to my car was exceptional. This is why I'm putting 2 stars instead of 1.I dropped of my car for the Takata airbag recall/repair at 8:45am (which I had an appointment time for). I told them I would be dropping off the car and that I would...
Edmunds.com - Service Review
- April 20, 2019
Left by eparker
Had a warranty claim on a tire, fixed it right away and was on my way!
DealerRater Review
- April 17, 2019
Left by Joanne
Service team was very friendly. I was most impressed by the fact they didn't try to get me to pay for services I really didn't need. I was in and out of the facility in no time. Great job!!!
Google Review
- April 14, 2019
Left by Ernie Johnson
Top notch Dealership.
DealerRater Review
- April 14, 2019
Left by dbakerpe
Micheal got the shop foreman to ride with me to diagnose a transient shifting issue in a used vehicle I just purchased. All were knowledgeable and professional.
Google Review
- April 14, 2019
Left by ravi kohli
Facebook - Web Review
- April 14, 2019
Left by Andrea Worland
I recommend them because they are the only ones near the RICHMOND area. That are owned by McGeorge and Company so I recommend that you actually go somewhere else and get your car and get your service done because my cars after 30 years of buying them from McGeorge, have all died and they havent They...
Google Review
- April 13, 2019
Left by Ravinder Kohli
Google Review
- April 12, 2019
Left by Kathryn Beutler
Made an appointment here because of a recall on the airbags in my 2008 c300. Staff was very friendly and pleasant, the waiting area was well-appointed, and the work was finished within the time frame predicted.
Google Review
- April 12, 2019
Left by Tyler Johnson
Google Review
- April 11, 2019
Left by A Google User
Brian Parker in the Service Dept. is accommodating, efficient, honest, and professional. This is the only place I will bring my Mercedes.
Google Review
- April 11, 2019
Left by Lee Dick
I was taken well care of by Joshua Garrett. Exceptional customer service. The maintenance was completed quickly and efficiently while I waited.
DealerRater Review
- April 08, 2019
Left by Bob
Our service person, Travis, got us in and fixed expeditiously even though there were many customers there for the same reason. It was greatly appreciated.
Cars.com Review
- April 03, 2019
Left by James Faris
Great service. Fast. They. Notified me all along the process. Will bring my MB here only.
DealerRater Review
- April 02, 2019
Left by GranD
Staff prompt, polite, knowledgeable, professional. I drive a lot and am confident in the staff as they provide regular service for my vehicle. Highly recommend!
Google Review
- April 02, 2019
Left by Annette Post
Cars.com Review
- April 01, 2019
Left by Jennifer Gentry
My car needed inspected, it was the end of the month, I had no appointment and they accommodated me any way. THANK YOU. In the future, I will make the necessary appointment but travel plans arose, and I had little option but to plead for help:)
Google Review
- March 31, 2019
Left by Vernon Powell
DealerRater Review
- March 28, 2019
Left by ANNGLC300
I don't know much yet about this dealership or other employees but I dealt with Chris and he is "AWESOME". Chris "LISTEN" to what I want and need. He "NEVER" push to make the sale. He's "PATIENCE" and "WORK" with me. Chris is not a "SALESMAN" trying to sell me the car but a "FRIEND" who help me buy...
Google Review
- March 27, 2019
Left by Peter Ginn
Trevor Worosher is a phenomenal sales associate. My experience as a first time car buyer was nothing other than exceptional. I would highly recommend MB of Midlothian to anyone considering purchasing a Mercedes-Benz. The car buying experience was definitely worth the trip!
Cars.com Review
- March 27, 2019
Left by Andarge
I appriciated the service adviser's knowladge and hospitality.
Google Review
- March 27, 2019
Left by Shell Fisher
Edmunds.com - Service Review
- March 24, 2019
Left by service
I'm completely satisfied with the excellent service
Google Review
- March 23, 2019
Left by Sherman Baker
Google Review
- March 23, 2019
Left by Nancy Hardy
Google Review
- March 22, 2019
Left by Nancy Hardy
Cars.com Review
- March 22, 2019
Left by John Parrish
The salesman, Will Turner, could not have been more helpful. All questions were answered and he assisted when talking to insurance company. The cars were detailed and presented on time. Everyone involved was polite and courteous. Would definitely recommend to anyone who is looking for a new car...
DealerRater Review
- March 22, 2019
Left by Mikefire
Went to dealership for oil change and sticker. While on way to dealership my engine light came on. Turned out to be an air sensor which they replaced. Also, the discovered there was a recall of the airbag which they also replaced. Nice that they did everything at once so only needed to do a...
Cars.com Review
- March 21, 2019
Left by Rev. Joseph W. "The Rev" Boothe
Every time I visit Mercedes-Benz of Midlothian I feel, and am treated, as a Valued Customer. I recommend them all the time to my family and friends that don't own a Mercedes, however, I say that no matter the car you own, they will service it superbly! I can't say enough good about my interactions...
Edmunds.com - Service Review
- March 21, 2019
Left by B.Brown
I don't bring my car in very often for services. This was by far the best service experience at the dealership. Travis is always professional and provided exceptional customer service.
Google Review
- March 20, 2019
Left by Josephine Worrell
Brain gave me good service with great attitudes. Thanks Brain.
Google Review
- March 20, 2019
Left by Abaraham Endale
Google Review
- March 20, 2019
Left by Kinch Waldrep
Trevor Worosher was an excellent, professional salesperson. He helped me through the entire buying process. I would strongly recommend Trevor and the Mercedes-Benz of Midlothian dealership to anyone.
Google Review
- March 18, 2019
Left by pj riv
CarGurus Review
- March 18, 2019
Left by John
I bought the car, Res Ipsa Loquitur.
Google Review
- March 16, 2019
Left by Carol Bailey
Trevor Worosher, our remarkable salesman, made every effort to find a GLC 300 that both met our wishes and our needs. In fact, he went out of his way to personalize the service by bringing the vehicle to our house and making the final delivery, all in one day! Based on this and our previous...
Google Review
- March 15, 2019
Left by Ronald wynne
DealerRater Review
- March 15, 2019
Left by ELH
The whole team from the sales person to the service technician works hand in hand together to meet the customer needs. Like a well oil machine.
Google Review
- March 15, 2019
Left by tiffany holt
Google Review
- March 14, 2019
Left by Eddie Payne
Google Review
- March 14, 2019
Left by Rich Pope
Google Review
- March 13, 2019
Left by Thomas Woods
Edmunds.com - Service Review
- March 13, 2019
Left by Melanie
Brian Parker is the BEST I have found to work with. Listens, and is very professional!
DealerRater Review
- March 12, 2019
Left by CustomerR
I appreciated the service technician and team reviewing my car and Brian Parker walking me through what was needed on my car. In particular, related to the brake pads and rotors and the recommendation on when to have these replaced. I will certainly be back as you have earned my trust!
Google Review
- March 12, 2019
Left by Mitchell Hillman
DealerRater Review
- March 09, 2019
Left by AnthonyM
I was told I couldnt get an appointment for almost 8 when my car had to be towed to Mercedes Benz Midlothian. I was pleasantly surprised when they contacted me the next day and had already diagnosed the issues and had my estimate. My car was ready in three days and runs like new. Their service...
Google Review
- March 08, 2019
Left by Dr. Bivas K. Ghosh
DealerRater Review
- March 08, 2019
Left by Ediyemmi
Which he love you all, in the future we will get newer version. Travis you are world class 💫💫💫💫💫 I love my mersenybenez my Simon said and you all are the best. You turn all my sadness from the people I bought the from into joy. Thank you from my heart. I will travel about 30 to 45 minutes to service...
Google Review
- March 08, 2019
Left by pamela rivera
Cars.com Review
- March 07, 2019
Left by Amber Lawhun
Great service throughout! Micheal Moore has been a wonderful service representative for us over the last year - very knowledgeable, always responsive and fantastic customer service. Well done!
DealerRater Review
- March 05, 2019
Left by Taketime
Over the years Brian Parker has provided excellent service. The few times I brought something to his attention he took care of it right away.
Google Review
- March 01, 2019
Left by A Google User
Knowledgeable staff who took time in making sure that I was completely satisfied. Travis thoroughly answered all of my questions.
Google Review
- February 28, 2019
Left by Rodney Nelson
Hey all you people out there, stop what you are doing and go directly to Mercedes-Benz of Midlothian. Once there get Trevor or Will to sell you a driveway full of European engineering, you won't be sorry.... I guarantee it! This was hands down the easiest car buying process I have ever...
Google Review
- February 28, 2019
Left by John Aune
Great Service -- exceeded expectations! Michael Moore sold me on Mercedes service!
Google Review
- February 27, 2019
Left by Harold Davis
Easiest new car buying experience I have ever had. The vehicle I leased was custom ordered. When it arrived it took less than 30 minutes to complete all the paperwork. Wil Turner spent nearly an hour with me explaining in detail all the controls and features - and there were a lot of them that...
Google Review
- February 27, 2019
Left by Jennifer O.
Chris made the purchasing process seamless and fun. How often can you say that about car shopping? We expect more from Mercedes and you all delivered above our expectations. Thank you!
Google Review
- February 27, 2019
Left by Lisa Ruzek
Google Review
- February 26, 2019
Left by Donna Curran
Cars.com Review
- February 26, 2019
Left by Eric
Purchasing a car here has never been so easy! Recommend to all my friends and family
Google Review
- February 23, 2019
Left by keith trent
Facebook - Web Review
- February 22, 2019
Left by Traci Manning Meade
Wil Turner is the bomb and so is MB of Midlothian. We purchased a C class for our daughter. Wil patiently compared cars with us to ensure we made the right choice. The dealership stayed open late for us and never made us feel rushed. We are a Mercedes family and will forever buy from MB Midlothian!...
Mercedes-Benz of Midlothian Replied: Thank you for sharing about your experience with us, Traci!
DealerRater Review
- February 22, 2019
Left by Sandra
Completely satisfied with work done by a friendly staff. waiting area was clean and well stocked. Loved being able to view my car while being serviced.
Google Review
- February 21, 2019
Left by jeremy robinson
I went in for a schedule a maintenance everything went as planned.
Google Review
- February 20, 2019
Left by Chris Dibble
Great, knowledgeable staff. Chris Moss took great care of us and helped match our needs with the right vehicle. ZERO pressure.
Google Review
- February 17, 2019
Left by Tom Elder
Google Review
- February 16, 2019
Left by Joyce Fowler
The service was awesome!
Google Review
- February 16, 2019
Left by Paula Duncan
DealerRater Review
- February 16, 2019
Left by Carguy
It was seamless and very professional. Timely, and was easy to work with. Arranged for a loaner due to my work requirements. All in all A+. Thank you.
DealerRater Review
- February 16, 2019
Left by Author
Needed a car to meet my unique requirements, and Midlothian MB configured and supplied what I requested. Everything was explained and they took the time to teach me how to operated the various options on the car.
Cars.com Review
- February 16, 2019
Left by Happy Customer
We are always satisfied with the quality of service we receive at Mercedes Midlothian. They are always very professional, wash my car after the service and explain every point of the service visit. I feel like I'm going home with a new car again after every service call.
Google Review
- February 16, 2019
Left by florence brown-white
Google Review
- February 15, 2019
Left by David Abernathy
DealerRater Review
- February 13, 2019
Left by Elizabeth2
Mr. Cochran never rushed me. He listened to my needs and answered all of my questions. He even took the time to introduce me to the staff - kept me posted on the arrival of my new car - has taken time to set my garage opener and show me the new features on the car.
Google Review
- February 13, 2019
Left by Laurence Comvalius
Google Review
- February 11, 2019
Left by A Google User
The team at Mercedes-Benz of Midlothian were very efficient in ensuring service to my vehicle was timely and effective.
Cars.com Review
- February 11, 2019
Left by Carolee Hudgins
My lease was up on my 2016 Mercedes and I went to my dealership to turn it in. A wonderful man, Chris Moss, helped me through the process of the return. And I decided to lease a 2019. Chris helped me, with absolutely no pressure, to decide which model and color, very important. He was so kind and...
Google Review
- February 08, 2019
Left by Top 10 Videos
I came to Mercedes Benz of Midlothian on 1/21/2018 on a freezing day.my GLA 250 was having problems, Joshua Garrett took care of my car, Im giving 5 star to the dealership and Joshua not because they fixed my car, because they always do a fantastic job. I am exceptionally happy and satisfied that...
Google Review
- February 08, 2019
Left by marvin edwards
Google Review
- February 06, 2019
Left by Sandy Tarant
Terrific service that truly exceeded my expectations. The dealership doesnt merely sercvice the car, they take care of their customers.
Google Review
- February 05, 2019
Left by Kaye Thomas
Google Review
- February 04, 2019
Left by Google User
Bought a used car from MB of Midlothian and I just wanted to say that Trevor W. was great! There was no pressure to buy he explained everything in detail and was very helpful. We got a great car for a great price! I will definitely recommend him and the dealership to others.
Cars.com Review
- February 04, 2019
Left by Miro
Bought a used car from MB of Midlothian and I just wanted to say that Trevor W. was great! There was no pressure to buy he explained everything in detail and was very helpful. We got a great car for a great price! I will definitely recommend him and the dealership to others.
DealerRater Review
- February 03, 2019
Left by Mike000
Trevor Worosher is a great person to work with he helped me from start and completed the sale of a great used car. My wife and I live 2 hours away and Trevor had the paperwork completed upom our arrival, so really all we had to do was sign on the doted line and we where off heading home. I have...
Cars.com Review
- February 02, 2019
Left by Jose Orellana
Excellence service... My representative Michael Moore was exceptional in all aspects of the service. Great job.
Google Review
- February 02, 2019
Left by Margaret Meara
Knowledgeable staff who took time in making sure that I was completely satisfied. Travis thoroughly answered all of my questions.
Google Review
- February 01, 2019
Left by Harold Davis
Easiest new car buying experience I have ever had. The vehicle I leased was custom ordered. When it arrived it took less than 30 minutes to complete all the paperwork. Wil Turner spent nearly an hour with me explaining in detail all the controls and features - and there were a lot of them that...
DealerRater Review
- February 01, 2019
Left by Samia1986
I had a great experience working with Chris Moss at Mercedes he was such a great help with guiding my decisions being that Im very indecisive and he truly loves what he does and hands down one of the best car sales man Ive ever worked him! And I met the GM he was also a pleasure speaking with and...
DealerRater Review
- February 01, 2019
Left by happy
Ralph Reynolds was my sales person. He was helpful and professional throughout the entire process. I felt like Ralph was honest and sincere. I am a PA resident and had some concerns about purchasing out of state, however, the service I have received has been amazing. Two weeks after I purchased my...
Facebook - Web Review
- February 01, 2019
Left by Yolanda Yogi Moore
Michael is awesome. Very professional and accommodating.
Google Review
- February 01, 2019
Left by Kris Burnette
This review is for the Sales department. Outstanding...there is no other word to describe the buying experience I had here. I've owned numerous other brands, but this is my first Mercedes, and a custom order. Chris Moss was absolutely amazing to work with as a Sales Consultant. He was patient,...
DealerRater Review
- January 31, 2019
Left by Danny55
The dealership was excellent especially Trevor. I basically bought the car on line and with my phone. Trevor was very responsive during all aspects of the purchase.
Edmunds.com - Service Review
- January 30, 2019
Left by Gl450
I have been going to Mercedes Benz of Midlothian for years and they are the best...Brian Parker is always great to work with and he goes out of his way to get it right
Cars.com Review
- January 30, 2019
Left by GENE BROWN
Brian Parker is an excellent service writer.He is a pleasure to work with .
Cars.com Review
- January 29, 2019
Left by Kathy S Sterchi
Reliaable, Fast, Efficient and Effective Service, great follow up too!
DealerRater Review
- January 29, 2019
Left by Mercedes buyer
I was interested in a Mercedes that I saw for sale on the internet. After sending a request for more information I was contacted by Wil Turner via email. Wil answered all my questions and provided the additional information without being aggressive or pushy. He bent over backwards to get the car...
DealerRater Review
- January 28, 2019
Left by jane
Made an appointment for service because I knew I would be in the area helping my daughter after surgery. I live in Yorktown and usually use Tysinger Motors.Car arrived on time for routine pre-paid service on Friday, January 18th.. No call by 4, called and was to get a call back. No call by 5, so...
Google Review
- January 25, 2019
Left by jack brannan
Google Review
- January 25, 2019
Left by Jason Vicente
The manufacturer sent me an extended warranty letter regarding my hydraulic brake system. I dropped my car off with Travis Melton. Great guy, attentive, squeezed me in last minute, and kept me in the loop on the process of checking out my car. They found that my brake system was fine. There was a...
Google Review
- January 24, 2019
Left by Joshua Herzog
Google Review
- January 23, 2019
Left by Tommy McDonnell
For Sprinter service I would not recommend here, ignored srs light upon return, waited all day for basic service. Prices for B maintenance service is doubled to actually do the recommended b services, other than the basic oil change and tire rotation and at a much higher rate than Georgetown Texas...
DealerRater Review
- January 23, 2019
Left by Grammarainee
I think if a sales person or rep is dealing with the public and are obviously ill that they should not be taking care of customers. Shaun was obviously sick and should not have been at work yesterday. He didn't know how to type, said the computer was giving him trouble, typed with one finger which...
DealerRater Review
- January 23, 2019
Left by AKEbbesen
A++ for the customer service I received from Ryan and Chris Moss. I was truly a pleasure to work with them both. The only thing that needs improving is the Mercedes Me App.
Google Review
- January 22, 2019
Left by Ruby Purifoy
Joshua Garrett is always helpful, polite, and courteous. My services on my vehicle are always done with the utmost satisfaction. The employees at Mercedes provide the best service. I would recommend the Mercedes of Midlothian location to friends.
Google Review
- January 21, 2019
Left by Behshad Taghizadeh
I came to Mercedes Benz of Midlothian on 1/21/2018 on a freezing day.my GLA 250 was having problems, Joshua Garrett took care of my car, Im giving 5 star to the dealership and Joshua not because they fixed my car, because they always do a fantastic job. I am exceptionally happy and satisfied that...
Google Review
- January 20, 2019
Left by Mike Grady
They have the most comprhensive service dept!! On a scale 1-10, I would give them 10+
Edmunds.com - Sales Review
- January 20, 2019
Left by Sprinter
I have purchased a used sprinter van from the dealer , Wayne was extraordinary helping me complete my purchase , the dealer was straight forward with all the pricing, no gimmicks no games , very pleasant surprise. I live in Georgia , i flew in to Richmond to get the vehicle and it could not have...
Google Review
- January 19, 2019
Left by Danny Mckinney
Trevor was excellent to work with over internet and phone. Very responsive to all inquiries and made the purchase very easy. This is an excellent dealership.
Google Review
- January 18, 2019
Left by Ramon Araujo
Michael Moore was excellent. He went out of his way with all my request. I also received exceptional service from the parts department every time I interact with them. Definitely recommend.
Cars.com Review
- January 17, 2019
Left by James Speese
Best Service Department in the Richmond area. From Doug who gave me ride home to Brian Parker who always has the customers best interest at heart. The team keeps you informed via text and phone calls keeping lines of communication open with the customer. Well done, Phenomenal performance!
DealerRater Review
- January 16, 2019
Left by AMG GLE43
Once again, I had another nail in my tire which could not be patched. Travis Melton got my car in, ordered tire and I was back on the road the next day! Always great, quick service with Midlo Merc!
Google Review
- January 15, 2019
Left by Jackie Bragg
Google Review
- January 15, 2019
Left by Rodney Martin
DealerRater Review
- January 14, 2019
Left by Stoner 1999
Service was great however my car called for service c and I got service A, cant really say which was necessary but I assumed I received what was best,thanks
Google Review
- January 12, 2019
Left by cgdomenech .
Google Review
- January 12, 2019
Left by douglas lambert
Google Review
- January 11, 2019
Left by A Google User
I made an appointment for a full evaluation, inspection, and all necessary service. The car was taken on time and I was notified by text and phone of all aspects of the review. Any time something was recommended, I was called for my approval with complete explanations of why a specific...
Google Review
- January 11, 2019
Left by A Google User
Id like to thank Wil Turner for providing outstanding customer service. He make the car buying experience easy.
Google Review
- January 11, 2019
Left by duc vo
took my wife's car in for state inspection....Michael Moore was very professional, helpful, and answered all my questions. He has helped me in the past and highly recommend him for his excellent customer service skills!!! :)
Google Review
- January 11, 2019
Left by R Coward
Brian was professional and provided excellent service!
Google Review
- January 11, 2019
Left by Franklin Nordblad
Cars.com Review
- January 11, 2019
Left by Michelle
I've owned 3 different vehicles and I have used this dealership for warranty/service work for years! I will not take my vehicle to anyone else!!!
Google Review
- January 11, 2019
Left by Edward Gordon
I made an appointment for a full evaluation, inspection, and all necessary service. The car was taken on time and I was notified by text and phone of all aspects of the review. Any time something was recommended, I was called for my approval with complete explanations of why a specific...
Google Review
- January 10, 2019
Left by Angie Loftis
Mike Collins continues to go above and beyond as my Sales Associate.
Edmunds.com - Service Review
- January 10, 2019
Left by Dave
excellent service from Brian
Cars.com Review
- January 10, 2019
Left by Dorothy Branch
This is one of the best places to buy a car in the Richmond Virginia area.I have owned my car for almost seven years and my car was taken for a tire repair .It was serviced promptly and was in and out. The service team was very professional,courteous and knowledgeable.I will not get my car serviced...
Google Review
- January 08, 2019
Left by Renata Mattox
Cars.com Review
- January 08, 2019
Left by Mohan Kosamia
I was completely satisfied by Mercedes- Benz Client Advisor Mr. Bill Cochran .He did excellent job by providing the explanation of the New C-300 Car.. Also he showed me all the operating details of the new car. I am very thankful to him..
DealerRater Review
- January 06, 2019
Left by R&B123
Purchasing our new car was extremely pleasant and the paperwork was streamlined. Mike Collins and Ryan Pulley set up our test drive quickly and answered all of our questions regarding the new tech and safety features. It was a great, stress-free day!
Cars.com Review
- January 05, 2019
Left by Nikki
Ralph Reynolds was professional and honest. I would buy from him again.
Ryan Pulley Replied: Thank you so much for the feedback Nikki!
Google Review
- January 04, 2019
Left by Marie Aiken
Great customer service
Google Review
- January 04, 2019
Left by A Google User
Unethical scam artists.
Google Review
- January 04, 2019
Left by Sequoya Moe-willis
I am treated like family! Trevor and Frank are AWESOME!!!!
Google Review
- January 04, 2019
Left by John Sereno
Google Review
- January 04, 2019
Left by Efrem Duff
Id like to thank Wil Turner for providing outstanding customer service. He make the car buying experience easy.
DealerRater Review
- January 04, 2019
Left by Morgan
I took my car in for a state inspection and I was on my way home in less than an hour. This dealership always takes great care of my car.
DealerRater Review
- January 04, 2019
Left by C. Causer
I receive quality service every time I go to the dealership. Michael Moore is excellent! He is courteous and explains everything in detail. He keeps me up to date on the status of my vehicle.
Google Review
- January 04, 2019
Left by chris damos
Cars.com Review
- January 04, 2019
Left by Brian Collins
The staff are always willing to work with me on getting my vehicle service. I live some distance from the dealer and my work schedule is complicated and doesn't allow me to work vehicle maintenance in but they are always able to help. The staff are always friendly and helpful. I appreciate them.
Cars.com Review
- January 04, 2019
Left by Nancy Shipman
Had my vehicle in for inspection and minor repair. Excellent service, and wonderful to deal with.
Cars.com Review
- January 03, 2019
Left by LNH
Everything went smoothly. I was given a loaner MB to drive for the day so no inconvenience. They called when finished, I picked up. No glitches. Very pleased.
Google Review
- December 31, 2018
Left by Jevon Moore
Going from having a E500 to buying a C250 I had a issues with the vehicle and its performance. I let the guys at Mercedes know how I felt about my Purchase and that I was unhappy. They took my problem and made it theres and I really appreciated that. The whole dealership made it there mission to...
Google Review
- December 31, 2018
Left by Patricia Zuniga
Cars.com Review
- December 29, 2018
Left by Alan Davis
I was returning from a dog show in Florida to Pa. Enroute my Dodge Sprinter van developed mechanical issues and I could not continue. I spoke with Brian Parker late afternoon on 17 Dec and told him about the issue an I needed assistance asap as I had three dogs in the van. The next morning I brought...
Ryan Pulley Replied: Thank you so much for your review! Your comments are much appreciated. Did you mean to leave 5 stars instead of 1?
DealerRater Review
- December 29, 2018
Left by University28
The customer service my family and I received from Trevor Worosher, Client Advisor and Frank P. Costa II, Sales Manager was exceptional!! The help me with my trade. We would definitely recommendation Mercedes-Benz of Midlothian to our family and friends. And we plan to purchase another vehicle in...
Google Review
- December 29, 2018
Left by Scott Laczynski
DealerRater Review
- December 28, 2018
Left by jean001
When we started our search for a new car, MB of Midlo was our second, and last stop. We knew if we chose a Mercedes, we would certainly buy from them. Quick, easy and enjoyable! Thanks guys!
Google Review
- December 28, 2018
Left by Nd Jones
Google Review
- December 28, 2018
Left by Paul Kidd
Got it done! Thank you Michael Moore and technicians.
Edmunds.com - Service Review
- December 24, 2018
Left by liveisgood
My routine svc advisor is fantastic. But recently I went in when my traction control system malfunctioned, leaving my car down. I took it to the dealership under warranty and the person I talked to (not my svc. advisor) said, "make an appointment"! Appointments were running 3 weeks out! M-B has...
Google Review
- December 22, 2018
Left by Dr. Lovelle Maxwell
Google Review
- December 21, 2018
Left by Gary Bennett
Cars.com Review
- December 20, 2018
Left by william Carter
Michael Moore and the staff did an excellent job for me. Thanks
Google Review
- December 19, 2018
Left by John S
Unethical scam artists.
Google Review
- December 19, 2018
Left by Roger Turner
Google Review
- December 19, 2018
Left by cgdomenech
Google Review
- December 18, 2018
Left by Miriam Regan
Google Review
- December 18, 2018
Left by Sarah Fox
Google Review
- December 17, 2018
Left by Rob Martin
DealerRater Review
- December 16, 2018
Left by satisfied customer
I have been satisfied from the purchase of my 2018 350 GLE.. Considerate, classy, professional customer service and a great product is a winning combination!