Response from the owner Replied: Thank you for your review!

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Great communication, polite, and straight forward. Explained the issue thoroughly and what needed to be done. Kept me updated every step of the way. Thank you!

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Response from the owner Replied: Thank you for your review!

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I worked with Denis Hernandez and Allie to get an awesome deal on my Ford F150 Lightning. They were awesome and worked late to complete my sale. Thank you!

Response from the owner Replied: Thank you for your review! We're glad you had a great experience with the Fred Martin team! Enjoy your Lightning!!!

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It’s been nearly a year since we bought our truck from Fred Martin. As a first time car buyer, I had a particularly difficult case to deal with. My husband & I were living abroad in the UK and were relocating to the USA. We needed to secure a vehicle before arriving, and our salesman Nick Gonatas...

Response from the owner Replied: Thank you so much for your review and kind words for the Fred Martin team! We're happy to hear that you're loving your vehicle!!!

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Response from the owner Replied: Thank you for your review!

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My wife and I didn’t know what to do with our 2024 Mustang GT 5.0 since the past winter and this one coming has us always put the car away. We were getting a little overwhelmed making payments while the car while it sits in the garage for 4 or 5 months so we decided to go to Fred Martin and see our...

Response from the owner Replied: Thank you for your review! We hope you're enjoying your new EV!

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I have purchased a number of vehicles, "New" and "Used" from Fred Martin Ford and have always had a favorable experience. In my garage now is my wife's Ecosport, and my "New" Ford Bronco, both which I am pleased to own. All my vehicles, new or used are serviced at Fred Martin and I couldn't be more...

Response from the owner Replied: Thank you so much! We appreciate you choosing to work with us! We hope you're loving both of your vehicles!

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Honestly didn't want to write this review because of how great our experience was with Dennis the sales rep. Unfortunately I can only assume there are some bad apples at this dealership and I needed to post a buyer beware.Purchased a certified pre-owned explorer st with the so called "gold certified...

Response from the owner Replied: Thank you for your feedback. We take our customer feedback very seriously. If you would like to discuss this matter further, please contact our Sales Manager Bobby Cruse at (330)-793-2444 ext. 154 and we would be happy to assist you.

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I purchased two previous vehicles with Fred Martin since 2015. I was ready for a third. Called my previous Salesman who remembered me, pulled my info, asked what I was looking for, called me back with a vehicle to view that day. I couldn't make it in but they brought me the vehicle to examine I...

Response from the owner Replied: Thank you for your review! We appreciate you choosing to stick with the Fred Martin team! We hope you're loving your new ride!

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Great experience . Special thank you to Ben in the financial office and Denis our Salesman . They were both OUTSTANDING.

Response from the owner Replied: Thank you for your review! We hope you're enjoying your vehicle!

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Had a very excellent experience Mr curt Putnman was very good and very helpful I would recommend fred martin and Mr Curt Putnman saleman as you place to purchase your new or used vehicle

Response from the owner Replied: Thank you for your review! Enjoy your new ride!

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This is my second time buying from Fred Martin Ford. One person that stands outgor ne is Nikki. I have dealt with her for both purchase’s. She works so hard and never gives up on getting you the best of the best. Her and Meghan worked so hard to get me into a beautiful car. The end results were...

Response from the owner Replied: Thank you for your review! We're happy to hear that you had such a great experience with Nikki and Megan. Enjoy your new ride!!!

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Love my glb 250 my salesman was awesome plus I got to meet the owner big plus I'll be back to purchase another vehicle.

Response from the owner Replied: Thank you for your review! We appreciate you choosing to work with Fred Martin of Youngstown, and hope that you continue to enjoy your GLB!

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Response from the owner Replied: Thank you for your review!

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Response from the owner Replied: Thank you for your review!

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Salesperson (Denis) was excellent. No pressure, no sales pitch, just showed us the car and let my wife and I decide. She's extremely happy with the purchase! Thanks Denis!

Response from the owner Replied: Thank you for your review! We appreciate you choosing to work with Denis and the Fred Martin team! We hope you continue to enjoy your new ride!

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I appreciate everyone here so much! They did everything they could to get me my dream car!

Response from the owner Replied: Thank you for your review! We hope you're loving your Bronco!

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Heidi and Larry are awesome!!!Heidi will go above and beyond to research and they are both very knowledgeable…. It’s feels good knowing when you drop off your Mercedes you recognize who you are handing over your keys too.. Integrity, efficiency and consistency is important to me… This location is...

Response from the owner Replied: Thank you for your review and shouting out Hiedi and Larry! We appreciate you continuing to choose to work with the Fred Martin team!

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My husband and his family have been coming to Fred Martin for years. Curt goes above and beyond and exceeded my expectations. He wasn’t just a car salesmen, he treated us we care and compassion. He was incredibly patient with our son and made the whole experience amazing. Scott made paperwork swift...

Response from the owner Replied: Thank you for your review - We hope your enjoying your vehicle! We appreciate you choosing to work with Curt and the Fred Martin team!

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My wife and I have had excellent sales & service experience from both Fred Martin Ford and Mercedes-Benz dealerships. A special shout out to Marty Schaffer and Vincent Ungaro for going above and beyond.

Response from the owner Replied: Thank you for your review! We appreciate you choosing to work with Marty and the rest of the Fred Martin team!

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Fred Martin Ford on mahoning Ave sold a brand new ford focus to my mother which was a lemon it was brought in for service 9 times and they claim it was only 3 times so once it was out of warranty with 74k miles on it said it needed 3200 in transmission repairs which was never fixed during the...

Response from the owner Replied: Thank you for your feedback. We take our customer feedback very seriously. If you would like to discuss this matter further, please contact our Service Manager Jeff Bacho at (330)-793-2444 ext.120 and we would be happy to assist you.

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Response from the owner Replied: Thank you for your review! We appreciate your feedback!

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Response from the owner Replied: Thank you for five stars!

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You can’t do better than Fred Martin of Youngstown. Best deal anywhere and completely professional and pleasant to deal with. Love my F-150 more and more every day. It’s a total pleasure to drive. Super powerful and easy on fuel. Amazing progress!

Response from the owner Replied: Thank you so much! We're happy to hear that you enjoyed your experience with the Fred Martin team, and more importantly that you love your truck!

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Staff is courteous and does their best to handle your concerns efficiently and quickly.

Response from the owner Replied: Thank you for your review!!!

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Response from the owner Replied: Thank you for your review and for continuing to choose Fred Martin of Youngstown!

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My salesperson Curt was wonderful! He listened to what I wanted and asked all the right questions. I never felt pressured or dismissed. He made car buying enjoyable. I appreciated him taking the time to thoroughly answer any questions I asked. I highly recommend him, and the whole Fred Martin team,...

Response from the owner Replied: Thank you for your review!! We love hearing that you had a great experience with Curt and the Fred Martin Team!

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Response from the owner Replied: Thank you for your feedback!!

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Response from the owner Replied: Thank you for your feedback!

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Absolutely amazing staff from sales to service.Donny Murphy and his staff truly has a desire and dedication for customers and their needs to achieving an easy experience with the customers wants and needs in mind

Response from the owner Replied: Thank you for your review! We truly appreciate your feedback, and we're glad to hear that you had a great experience! Enjoy your new ride!!

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Just leased my second escape from there and couldn't be happier. Process is so easy. People are so ready to work with and go above and beyond to find you exactly what you need. Shout out to my sales person Curt Putnam!

Response from the owner Replied: Thank you for your review! We appreciate you!

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Response from the owner Replied: Thank you Larry!

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A great experience and they helped me get the vehicle I wanted. 2020 Escape is a beautiful car. Is very comfortable and quiet like an Edge, only better economy. Has plenty of power and towing ability with tow package. Definitely would recommend Fred Martin Ford, and the all new 2020 Ford Escape....

Response from the owner Replied: Thank you for your review and for continuing to choose Fred Martin Ford! We appreciate you!

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Nick Reuff is awesome ! He needs a raise don't be cheap guys hook him up !

Response from the owner Replied: Thank you for your review! We hope you're enjoying your vehicle!

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Response from the owner Replied: Thank you for your review!

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Had an oil change etc. done on my 2021 F250. Mohammad handled everything and was very pleasant and professional. My truck was taken care of in a timely manner. Much appreciated!

Response from the owner Replied: Thank you for your review! We're happy to hear you had a great experience with Mo and the rest of the Ford Service Department!

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Luxury experience without haggling or hidden fees. Also the car was detailed very well, surprisingly not the case with other luxury German car dealers in the area. Wonderful experience!

Response from the owner Replied: Thank you for your review!

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Terrible customer service from the SERVICE advisor. That’s your only job. I’ve been to multiple Mercedes dealers to purchase and service my vehicles for years and this is by far the least helpful. Advanced Auto parts gave me more time and effort than the service advisor today did. If I could give 0...

Response from the owner Replied: Thank you for your feedback. Your feedback and experience is very important to us, and we are very interested in getting the opportunity to speak with you on this matter, as this is not typical. If you would like to discuss this matter further, please reach out to our Operations Manager Jeff Bacho at (330)-793-2444 ext. 120 and he would be happy to assist you.

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Useless, lazy, typical trash car dealership mentality. This is a Ford dealer that has some Mercedes on the lot, that somehow is an "authorized" location. Nonetheless, it may as well be a "bad credit no credit no problem" with what you get from them. If you're looking for a Mercedes, go to Bobby...

Response from the owner Replied: Thank you for your feedback. Your feedback and experience is very important to us, and we are very interested in getting the opportunity to speak with you on this matter, as this is not typical. If you would like to discuss this matter further, please reach out to our Operations Manager Jeff Bacho at (330)-793-2444 ext. 120 and he would be happy to assist you.

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Everyone was great to deal with.

Response from the owner Replied: Thank you for your feedback! Enjoy your Bronco! :)

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Easy purchase of a new Bronco. Great sales guy Nick Reuff. Give him a call.

Response from the owner Replied: Thank you for your review! We hope you're enjoying your Bronco!

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Joshua Hanson our sales guy worked with us throughout the whole deal. And Nikki Conley truly one of a kind. Will return to them for further deals

Response from the owner Replied: Thank you for your feedback! We hope you're enjoying your vehicle!

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This was my first experience buying a used car via text messaging. Denis Hernandez worked with me and made the process easy.We reached what I think was a fair deal and it was far, far smoother than any other dealer experience I've ever had. Customer service excellent job preparing car and paperwork.

Response from the owner Replied: Thank you for your review! We're happy to hear that you had a great experience with Denis!

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Thank you, Jeff Jewell for not only selling us one vehicle, but a second one 3 months later. Your professionalism and genuine understanding was 5 stars. I’d give you 6 if I was allowed. Thank You, Sir for being a great person!!

Response from the owner Replied: Thank you for your feedback! We're happy to hear you had a great experience with Jeff! We hope you enjoy your new ride :)

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Response from the owner Replied: Thank you for your review!

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Great people and great service. Thank you all.

Response from the owner Replied: Thank you for your review! We appreciate your feedback!

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Everyone was very helpful and accommodating. They explained everything in a way that I could understand. The workers were very nice, and they help me find my new car.

Response from the owner Replied: Thank you for your review, we appreciate your feedback! Hope you're enjoying your Escape!

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Worst experience ever and they didn't care what you had to say.

Response from the owner Replied: Thank you for your feedback. We take our customer feedback very seriously. If you would like to discuss this matter further, please contact our Sales Manager Bobby Cruse at (330)-793-2444 ext.154 and we would be happy to assist you.

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What an awful place to buy a vehicle, horrible customer service and a service department you can never get a hold of. I bought 1 vehicles there and will never buy another, next time I'm going to #1 Cochran because they know how treat people and Jeff was supposed to call me this past Monday and did...

Response from the owner Replied: Thank you for your feedback. We take our customer feedback very seriously. If you would like to discuss this matter further, please contact our Service Manager Jeff Bacho at (330)-793-2444 ext.120 and we would be happy to assist you.

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Nick Gonatas is the salesman you want to deal with! He is cool, calm, collected and super easy to deal with. I bought a 2022 F150 XLT FX4 max towing package with the 3.73 axle and with the 5.O in it a hard truck to find it was a fair price. Overall experience was a smooth process from start to finish.

Response from the owner Replied: Thank you for your feedback! We're glad you had a great experience with Nick. Enjoy your F-150! :)

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Great customer service Vince Z and Dan K are exceptional service advisors have been a customer for many years and will continue as pricing is reasonable quality work and a dealership I can trust thank you

Response from the owner Replied: Thank you for your feedback!

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Bought a GMC Acadia last year and have been making double payments to pay it off quicker, it's a nice car and I was happy with my purchase until it came time to service the vehicle.Fred Martin Ford does not really service GMC vehicles. Every minor problem that I wanted taken care of before it turned...

Response from the owner Replied: Thank you for your feedback. We take our customer feedback very seriously. If you would like to discuss this matter further, please contact our Service Manager Jeff Bacho at (330)-793-2444 ext.120 and we would be happy to assist you.

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I had a great experience with the dealership.my wife has purchased cars there and I should of sooner.Denis Hernandez my salesman is a tireless, professional person.Between him and Don Murphy I got a great deal on a 2024 Bronco Sport.If people do not purchase their vehicles there,they do not know...

Response from the owner Replied: Thank you for your review! We appreciate your business, and hope that you're enjoying your Bronco Sport!!

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Very nice sales people willing to work with you. To help you get to payments that work for you

Response from the owner Replied: Thank you for your feedback! We hope you're enjoying your Bronco!

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Response from the owner Replied: Thank you for your feedback!!

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This place is amazing!!Highly recommend Jim Beeman. He was fantastic.Very happy with our suv!

Response from the owner Replied: Thank you for your review!!! Enjoy your new ride!

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Bought a Chevy equinox here. As soon as you walk thru the door every single employee is super helpful and friendly and not in a cringey sell you something type of way. I’ve bought a lot of cars thru the years and none have compared to here. The process was easy smooth sailing. Bought a car in and...

Response from the owner Replied: Thank you for your review! We greatly appreciate the opportunity to earn your business, and we hope you're loving your Equinox!

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Top notch people. Great experience and a pleasure to deal with.

Response from the owner Replied: Thank you for your review!!

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Response from the owner Replied: Thank you for your review!

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Response from the owner Replied: Thank you, Rami!

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Curt our salesman was very knowledgeable. Was able to help us find a car we were looking for. We will tell all our family and friends if they are looking for a car or Truck they should go to Fred Martin Ford and ask for Curt.

Response from the owner Replied: Thank you for your review! We hope you're enjoying your Escape!

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Response from the owner Replied: Thank you for your feedback!

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Great experience with taking my Benz in for service, Larry is such a friendly and accommodating person. Turn-around was fast and I cannot say enough about the staff here, very respectful and friendly/knowledgeable people. Thanks and I'll be back soon!

Response from the owner Replied: Thank you for your review! We're glad you had a great experience with Larry and the Mercedes-Benz Service Department. We look forward to having you back!

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Nick Gonatas and Bobby Cruse were informative, patient and fair. Allie Betras was helpful and clearly explained finances. They were all great to work with.

Response from the owner Replied: Thank you for your feedback! We hope you're enjoying your Escape!

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I just wanted to say Heidi in the service department is great and really cares about her customers. Definitely a service advisor you can trust

Response from the owner Replied: Thank you for your review and for shouting out our Mercedes-Benz Service Advisor Hiedi Burman!

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10/10 highly recommend. Jim Beeman and the team went above and beyond. I had a crazy experience and this team literally saved me! I was driving in from Columbus to view a vehicle with my mom. Honestly my expectations of buying that day were very low. But as fate would have it my daily driver broke...

Response from the owner Replied: We're so happy to have been able to help! Thank you for the opportunity to earn your business, and we hope you're enjoying your new car!

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Response from the owner Replied: Thank you for your review!!!

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They changed my oil & rotate my tires check all my fluid and they did it with respect and a smile 😃..

Response from the owner Replied: Thank you for your feedback!

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I had a rough start with this dealership after purchasing my Mercedes Benz, as there was a lack of communication on their end. However, when I went in to speak with the manager Douge, he completely turned my experience around. He listened to my concerns, addressed them promptly, and went above and...

Response from the owner Replied: Thank you for your feedback! We're happy to hear you had a good experience with Doug and the Fred Martin team, and we sincerely hope you're enjoying your vehicle!

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Not a great experience. Service department is very rude and slow to answer the phone. Brand new truck and it’s in the shop for the 2nd time due to no air conditioning. Called to check on it and the guy acted like I was wasting his time. Guess I’ll just wait for them to call me. 🤷‍♂️

Response from the owner Replied: Thank you for your feedback. We take our customer feedback very seriously. If you would like to discuss this matter further, please contact our Service Manager Jeff Bacho at (330)-793-2444 ext.120 and we would be happy to assist you.

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Response from the owner Replied: Thank you for your review!

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Andrew Kiser was Kellie Dunham were very nice and helpful. I’m very happy with my experience.

Response from the owner Replied: Thank you so much for your review!

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This had to be the best experience we ever had buying a car! Martin Shaffer was beyond amazing and so professional! He took his time with us from start to finish! I have had a terrible experience prior to this and this store forever has our business now! Everyone was so professional and treated you...

Response from the owner Replied: Thank you so much for your review! We really appreciate your business, and hope that you're enjoying your new ride!

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