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Google Review
- May 24, 2020
Amazing how easy the process was from the minute I was interested in the truck to getting the deal done! We found the perfect F-250 that I was looking for and couldnt be happier with the sales team there. Especially Rob Droege and Donny Murphy! Thanks again.
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Google Review
- May 21, 2020
Great sales experience. I can't complain at all on that. Have purchased 6 cars from Fred Martin in the past few years. The service department experience, not so much. Took my new Fusion in for its first oil change and tire rotation. I'll spare the details, just know that the service manager...
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Google Review
- May 15, 2020
This would have been a 5 Rating, but Quality control is needed. Lets begin bought a Cadillac CTS 4 from sales rep Mr. Wayne. Drove in to pick up my Mercedes that had brake line issues, I have been coming here for 3years now since I left San Diego. When I seen this Cadillac at a glance I knew I...
Review on Google
Google Review
- May 15, 2020
Great experience with Fred Martin Ford from sales through finance.Pat V. was very helpful and courteous.
Review on Google
Google Review
- May 15, 2020
They were very professional and I was able to get in and out in a reasonable amount of time. Being that I had recently lost a sister to Covid-19 and I suffer from Asthma, I was concerned about whether anybody would be wearing masks. As it turned out, many of the staff were also wearing masks so that...
Review on Google
Google Review
- May 13, 2020
We purchased a new vehicle from Jeff at Fred Martin Ford. We located the vehicle we were interested in, took it for a test drive to make our decision. Once back at the dealership Jeff worked with us getting us the best deal and the amount we thought was fair and a fair price for our trade in . We...
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Google Review
- May 12, 2020
How many others have you lied to about financing? You offer poor advice and never follow theough.
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Google Review
- May 03, 2020
Very pleased with their service and attention. The salesman went above and beyond to hemp ensure that I was making the correct purchase. I couldnt be happier in my dealings with fred martin ford
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Google Review
- April 29, 2020
This would have been a 5 Rating, but Quality control is needed. Lets begin bought a Cadillac CTS 4 from sales rep Mr. Wayne. Drove in to pick up my Mercedes that had brake line issues, I have been coming here for 3years now since I left San Diego. When I seen this Cadillac at a glance I knew I...
Review on Google
Google Review
- April 18, 2020
I highly recommend Fred Martin Ford of Austintown. They are experts in helping you getting in the right vehicle affordable for you! Being there for you in every way possible ensuring that you have a great experience. It is almost guaranteed that you walk out satisfied with your purchase without a...
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Google Review
- March 17, 2020
My middle daughter bought a car how they treated very well we were very happy with the deal we got the new car she purchase 2015 Ford focus very nice I recommend these folks and I will be purchasing the new mustang the first of the week is soon as my man get back from vacation
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Google Review
- March 16, 2020
I was treated very well. I was waiting for m car to be serviced, when a salesman approached me. He was very nice and I told him I can't afford a new car. He proceeded to show me that maybe I could. I did, and I love my new car and my salesman was and has been, wonderful. Thank you, Marcus Gilliland!...
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Google Review
- March 12, 2020
I have to say Rob Droege is one of the best I've ever dealt with. He has went above my expectations and is truly a great guy. Dan Killa in service was also very helpful.
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Google Review
- March 11, 2020
Pat was an excellent salesperson. We communicated by phone and text prior to my visit to the showroom. With many things already worked out, I was able to come in, tie the bow, and leave with a brand new vehicle. Flawless. Kudos to Pat.
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Google Review
- March 02, 2020
oh the good people at Fred Martin Ford.. I think them so much for helping me get my vehicle that I love.. and starting my credit on the right path.. I want to throw out there thinking very much.... Donnie Murphy..ROB DROEGE... and Nikki in financing.. their personalities there is so vibrant and...
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Google Review
- February 27, 2020
Had my Honda towed in at 4pm and had an estimate before 6.very quick response.Was done before noon the next day.
Review on Cars.com
Cars.com Review
- February 22, 2020
I spoke to Nick Reuff a salesperson regarding a BMW SUV it was advertised at approximately $9500 so I call to test drive and price was now $10500 and Nick Reuff said prices fluctuate from month to month. What BS he knew I was interested in it for my wife and jacked the price. I still have the email...
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Google Review
- February 21, 2020
A great experience and they helped me get the vehicle I wanted. 2020 Escape is a beautiful car. Is very comfortable and quiet like an Edge, only better economy. Has plenty of power and towing ability with tow package. Definitely would recommend Fred Martin Ford, and the all new 2020 Ford Escape....
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Google Review
- February 20, 2020
We love our 2014 Chevy Traverse. We also LOVE Fred Martin Ford. Our experience far exceeded our hopes. They went out of their way to make this the best experience ever. We highly recommend them to everyone.
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Google Review
- February 09, 2020
Had to hire an attorney and sue Fred Martin/Ford and won thank the Lord. Purchased a car from them and had alot of transmission issues, sales management did nothing to give me a good trade in value to trade for another car or truck and service never fixed issue. Would not buy here.
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Google Review
- February 07, 2020
I can't say enough to describe how Alex Barone worked with me to make the purchase of my F150 possible. Everyone at Fred Martin Ford has been friendly and helpful. I highly recommend Fred Martin Ford.
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Google Review
- February 03, 2020
Kellie was great! She listened to what I said and helped me find just what I was looking for. There was no pressure it was like talking to a friend. Nikki was great also. She made me feel comfortable through the entire process!
Review on Cars.com
Cars.com Review
- January 20, 2020
Great customer service at Fred Martin from sales staff to finance to service dept...they always take time to answer questions and be sure we are happy with our purchase or service done. Highly recommend!!
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Google Review
- January 11, 2020
Service department is nice. Good place to bring my mustang in for work.
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Google Review
- January 08, 2020
Have purchased 6 vehicles over the years because of their excellent service and quality service and employees. Carl Buckery sr
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Google Review
- December 30, 2019
Great salesman, good experience. Second time we have bought from them. Always no issues.
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Google Review
- December 17, 2019
Just dont do it! Bought 2 cars from here. Both were a mistake. Salesmen are pushy and are willing to tell you anything you want to hear. Had my credit checked by multiple banks after I told them my bank will approve my loan. Can't properly diagnose your vehicle. Service is NOT good. To keep it short...
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Google Review
- December 04, 2019
Worked with Curt trading in previous lease F-150 for a new one. Process was stress free and was able to completed same day.
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Google Review
- December 02, 2019
The process was fast and easy. They had everything ready for me when I got there. Really love my Mustang GT. It was definitely worth the hour and 20 minute drive thank you to Wayne and the rest of the crew!!
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Google Review
- November 27, 2019
I was put on hold for almost one hour just to get clarification on service for a Mercedes Benz . Wow great receptionist service . Not !!!!
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Google Review
- November 18, 2019
Stan was so helpful when other car dealerships were not. He didn't stop till he found me something. Everyone there is amazing
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Google Review
- November 18, 2019
I was in the process of buying a 06 Ml500 and was in talks with the dealer for about 2 weeks told him how interested I was and I felt like they never shared the excitement and treated me like i was just cashing out at wegmans not making a big purchase like a car! when i first talked to them they...
Review on Yelp
Yelp Review
- November 18, 2019
I was in the process of buying a 06 Ml500 and was in talks with the dealer for about 2 weeks told him how interested I was and I felt like they never shared the excitement and treated me like i was just cashing out at wegmans not making a big purchase like a car! when i first talked to them they...
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Google Review
- November 09, 2019
Curt Putnam will get you a car! Bad credit didn't stop them from helping me get a car. They have all makes and models not just ford! Stop in and see what they can do
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Google Review
- November 08, 2019
Illegally Ran my credit. Promised it would be removed from my credit report however it was never done. Someone with a similar name was trying to buy a car and my information was used. Cant trust this company. I have A+ credit and this now has a negative impact. I can not trust this brand. Beware of...
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Google Review
- October 27, 2019
Kids had fun at Trunk or Treat and everyone was super nice at dealership. Will definitely be back to see Rob to purchase a vehicle!
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Google Review
- October 26, 2019
The general manager Donny was great to work with, no frills, no lies, did what he could to help me make the best decision I could in the situation I was in. Love my new Explorer, Ford strong!
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Google Review
- October 05, 2019
The staff is friendly, took care of the problem of my church friends car, place is clean, very efficient, professional, and was out of the place on the way home in no time.
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Google Review
- September 30, 2019
Stan is the man. Heard what I was looking for and the price range. And he found a vehicle that was the perfect fit for me.
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Google Review
- September 28, 2019
Do not buy Ford products. The cars look good. However, they put out warranties and recalls on cars then refuse to fix the car because it wasn't manufactured at the right time. Their warranties are sad as they do not cover anything unless you pay for more. If you are reading this review I recommend...
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Review on Yelp
Yelp Review
- September 11, 2019
Never will I ever recommend this Mercedes Benz dealership or moreover salesman Alec Barone to ANYONE. I called this man, told him I was from Cleveland, and that I was really interested in a particular vehicle in their lot. He sent me the specs, along with a credit app to start the process. He NEVER...
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Google Review
- September 09, 2019
Excellent dealership and outstanding salesperson. Curt did an outstanding job from start to finish during the process. I would highly recommend him based on his integrity and professionalism.
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Google Review
- September 09, 2019
Made a deal fine with them approving that they would make the repairs we agreed upon. They drop the vehicle off at our house and my wife sees that they did not perform any of the repairs we agreed on, so I call and now they want me to drop the vehicle off to them and leave it for service Really! I...
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Google Review
- September 03, 2019
The communication leading up to the sale was good. They drove the vehicle to us so we didn't have to make the long drive to test drive and purchase the vehicle. HOWEVER... after only having the vehicle for 2 weeks, there have been a plethora of issues that were not disclosed to us and there's no...
Review on Google
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Google Review
- September 01, 2019
I went to Fred Martin expecting to be denied...but in desperate need of a good running vehicle. Our sales rep Rob Droege treated us like family. All the staff was wonderful! Not only did they get us in the best vehicle I have ever owned , my battery died and they was able to help me immediately. I...
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Cars.com Review
- August 29, 2019
I will never return to this dealership. I was completely embarrassed by the staff and was passed around from person to person even though I had a appointment with a specific salesman. Just to be let down because I wasn't flashing 10,000 around. Not everyone has that kind of money laying around. Very...
Review on Google
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Google Review
- August 23, 2019
Stan and Nikki made the entire process enjoyable, fast, and easy! If you need help getting financing, call Nikki today! She is a miracle worker and can get you into a vehicle you want and can afford and Stan can help you find that vehicle!
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Google Review
- August 17, 2019
Went in on lunch break, drove out in new car. Stan and Nicky were awesome to work with. Couldn't ask for a better experience.
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Google Review
- August 16, 2019
Wayne was great, very personable and courteous. Very professional. Service was AWSOME. Will recommened to family and friends. Thanks Wayne
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Google Review
- August 13, 2019
Great staff(Stan) great help in finding a solid car with mediocre credit.
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Google Review
- July 31, 2019
OK place, pushy salesman not a ton of inventory and the Owner is annoying . Prices are high.
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Google Review
- July 30, 2019
One bad experience after another. Don't fall for the "warranty", nothing is covered!
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Google Review
- July 30, 2019
Worst experience! Completely incompetent! Cant even properly diagnosed their own vehicles! Told me my car was drivable even with sensor issue and now it wont start now! Instead of being understanding and listening to my concerns the manager Jeff B was extremely rude and told me to take my vehicle...
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Google Review
- July 28, 2019
I was hit by a hit and run driver while on the way to work. My car was totalled. I was so upset because my car was the perfect color and model for me. I looked on all of the websites to see if another car was out there to purchase and I found one on Fred Martin Ford in Ohio. I do not live in Ohio,...
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Google Review
- July 13, 2019
Good dealer good service service writer very through and polite. They k ew what they were talking about
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Google Review
- July 12, 2019
First off, Alec was a very helpful salesman, the best that works there. I would reccomend him to anyone. He is the only one there that i would deal with. At first i was told by another salesman that the dent that was put in the truck by the dealership would be fixed at the dealership. Then just...
Review on Google
Google Review
- July 09, 2019
Great. All the people out there nice.
Response from the owner Replied: Thank you, John for the five star rating! We appreciate your positive feedback!
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Google Review
- July 02, 2019
Brian and Rob were both very knowledgeable and helped me out tremendously! Thank you both so much for getting me into my new vehicle!
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Google Review
- June 29, 2019
Wayne the agent got the job done... Linda feeling good.
Response from the owner Replied: Thank you, John for the 5-star rating! We're happy to hear about your great experience with Wayne! We truly appreciate you and your business!
Review on Google
Google Review
- June 26, 2019
Response from the owner Replied: Thank you, James for the 5-star rating! We truly appreciate it!
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Google Review
- June 25, 2019
Very courteous. Service department works with your schedule. Awesome service. Thanks.
Response from the owner Replied: Thank you, Harriet for the 4-star rating! We're glad to hear about your excellent experience with our service department and appreciate you and your business!
Review on Google
Google Review
- June 24, 2019
I love my F-150 and i like the way everyone involved in selling it to me bent over backwards to make me happy a 5 ***** dealership!!!!
Response from the owner Replied: Thank you, Larry for the 5-star rating and your kind words! We truly appreciate you and your business!
Review on Google
Google Review
- June 23, 2019
This was a great experience for me, the way I was treated, the respect I was shown, the no BS way that they listened to me and endeavored to see that I got what I wanted. No double talk, no 'gotta run over and see what my manager says' to come back and tell me they need my first born and ten grand...
Response from the owner Replied: Thank you, Timothy for the 5-star rating. We are so pleased to hear about your great experience here at Fred Martin of Youngstown and how happy you are with your new vehicle purchase. We look forward to working with you in the future. Thank you for your business!
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Google Review
- June 21, 2019
Awesome place cant wait to get my next car.
Response from the owner Replied: Thank you, Brian for the 5-star rating! We truly appreciate it! We look forward to working with you in the future!
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Google Review
- June 21, 2019
Really good buying experience. I had a fantastic salesman and the financial rep did an awesome job with working well with my financial needs.
Response from the owner Replied: Thank you, Karen for the 5-star rating and your kind words! We're happy to hear how great your experience was here at Fred Martin of Youngstown! We truly appreciate your business!
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Google Review
- June 18, 2019
They are a great dealership, Ive gone there for my oilchanges almost a year and a half now, and theyve always helped me and taken care of my car. However they recently charged me over 600$ for a ignition housing and ignition. One afternoon of labor.
Response from the owner Replied: Thank you, Sarah for the 2-star rating and your kind words about our dealership and your experience here. We appreciate all of our customers' feedback and we try to remain competitive on all services that we provide. Thank you for your continued business.
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Google Review
- June 18, 2019
Quick service and very professional. Fair prices too!
Response from the owner Replied: Thank you, Ryan for the 5-star rating and kind words. We truly appreciate you and your business.
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Google Review
- June 11, 2019
Response from the owner Replied: Thank you, Beth for the 5-star rating! We truly appreciate it!
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Google Review
- June 11, 2019
I had a great experience at Fred Martin Ford when purchasing my 2018 f-150. Our salesman was very professional and knowledgeable and made sure we were completely satisfied with the entire process. I would definitely recommend this dealership to my family and friends.
Response from the owner Replied: Thank you, Gary for the 5-star rating! We are so happy that your experience here at Fred Martin of Youngstown was a great one and we truly appreciate all of your kind words! Thank you got allowing us to earn your business and we look forward to working with you in the future!
Review on Google
Google Review
- June 08, 2019
For all your service needs in your Ford parts go see him
Response from the owner Replied: Thank you, Jason for the 5-star rating and the referral. We truly appreciate it!
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Google Review
- June 06, 2019
Jeff Jewell was super help full in helping me and my girlfriend pick out a car. One the most friendly and nice people to talk to. We love our 09 Mercedes Benz C300 that began all with a phone call. Since I live about hour and a half away I didn't want to make a pointless drive. So happy with the...
Response from the owner Replied: Thank you, Ricky for the 5-star rating and your kind words! We're so glad to hear about your positive experience here at Fred Martin of Youngstown! We look forward to working with you again in the future! We truly appreciate you and your business! Welcome to the Fred Martin family!
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Google Review
- June 05, 2019
Response from the owner Replied: Thank you, Graeme for the 5-Star rating! We truly appreciate it!
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Google Review
- June 03, 2019
Very friendly people, as well as, helpful. I loved it.
Response from the owner Replied: Thank you, Sherry for the 5-star rating and your kind words! We truly appreciate you and your business!
Review on Google
Google Review
- June 02, 2019
Awesome experience. Very professional, hard-working, knowledgeable, and friendly staff. We not only felt like a human being, but family. Thank you so much for such an amazing experience again. We will only do business with this amazing dealer, especially Curt Putnam who has sold us our third...
Response from the owner Replied: Thank you, Brian for the 5-star rating and your kind words about Curt, Nikki and the Fred Martin staff! We are grateful to have you are part of the Fred Martin family and for your continued business! Congratulations on your 3rd vehicle purchase! We truly appreciate you and your business!
Review on Google
Google Review
- May 30, 2019
Response from the owner Replied: Thank you, Cary for the 5-star rating! We truly appreciate it!