Review on Google
Google Review
- May 14, 2022
I worked with Cody Murray, Laura and a few others through out the buying process of my 2019 Ford Edge, everyone was phenomenal and treated me so well. Cody went above and beyond to help me get this safe car for my family.He was very professional and accomidating! This is the 2nd car we bought from...
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Google Review
- May 11, 2022
Great customer service from the first time I spoke to the dealership on the phone. They treated me like a customer without speaking to me face to face.When I got to the dealership they talked to me about the vehicle I was interested in without asking if “I was ready to buy today?” or “hows my credit...
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Google Review
- May 07, 2022
I want to thank everyone at Fred Martin Ford for everything they did for me and my wife Alec went above and beyond for us to get a truck that I wanted unlike the other places we went to even when I thought that we weren’t gonna be able to get a newer truck Alec called a week or so later telling us...
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Google Review
- May 02, 2022
Professional, courteous friendly sales and service was rendered.
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Google Review
- April 27, 2022
I recently purchased a SUV from them and while I was there they were extremely nice and helpful……. 3 days later the transmission goes out and you can’t get service to to call you back. The receptionist that answered the phone was rude no one has answers to any of my questions. Now a week has...
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Google Review
- April 21, 2022
Good dealer good service service writer very through and polite. They k ew what they were talking about
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Google Review
- April 20, 2022
Thank you Patrick Valicenti awesome salesman great experience! I will be coming back! Any friends out there looking for a new or used vehicle come to Fred Martin of Youngstown and ask for Patrick!
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Google Review
- April 11, 2022
We've bought many cars here and have always been treated well.
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Google Review
- April 11, 2022
Rob got me in a vehicle I was in love with! They went above and beyond to get me out of my lease and into another vehicle! I’m obsessed with my new explorer!
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Google Review
- April 10, 2022
The salesman Tyler Roth was patient and helpful with my needs for a newer truck !.
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Google Review
- April 10, 2022
What a great experience. From the moment I walked in I was welcomed with great customer service. My sales rep Laura was beyond amazing. We sat down and she asked me what I wanted, my budget, my monthly payment amount. She explained everything in full detail from lease to own options to purchase...
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Review on Cars.com
Cars.com Review
- April 08, 2022
Just purchased 5th car from this dealer. Will be back when new lease is up
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Google Review
- March 30, 2022
I had been searching for several months within a 300 mile radius for a specific F150. I found what appeared to be what I was looking for at Fred Martin Ford. I called and talked to John who is one of the managers and within a few minutes he emailed me all the information on the truck including a...
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Google Review
- March 30, 2022
Fred Martin has been a blessing to me and my family, got me in a car with affordable payments and no money down, then a week after picking up our new used Volkswagen, it started having problems and they fixed everything no charge. Great place to buy a vehicle new or used.
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Google Review
- March 24, 2022
Great Dealership, Friendly, Went Out Of There Way Above And Beyond For Us. Hats Of To Tyler Roth And Nikki Also.
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Review on Cars.com
Cars.com Review
- March 14, 2022
Everything delivered as promised. Excellent communication to us as a long distance out of state purchase Alec very knowledgeable about E 450 Coupe Infotainment. Very patient while walking us through the menus as I'm not as tech savvy as most. Nice private owned dealership that I wish I lived close to.
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Google Review
- March 12, 2022
We ordered a full size Ford bronco and chose Fred Martin Ford as the dealer to receive the order. Brian Reese was very helpful throughout the ordering and purchase process. I would recommend Fred Martin to anyone
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Google Review
- March 08, 2022
I have worked with Fred Martin Ford for almost 10 years purchasing and maintaining my Ford vehicles. The dealership has always been prompt, courteous and professional throughout. I will continue to take care of and purchase my vehicles through Fred Martin Ford!
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Google Review
- March 03, 2022
Fred Martin Ford is so easy to work with and not pushy. Our salesman Rob is wonderful and when I am ready for my next vehicle I will ask for him!
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Google Review
- March 01, 2022
3 phone calls and 6 emails to confirm a service appointment and every effort possible to upsale. I will NEVER utilize this dealership. I will drive the extra 40 miles to Akron to utilize another dealership
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Google Review
- February 26, 2022
great respectful dealings and helpful after the sale too!
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Google Review
- February 18, 2022
Absolutely worst experience and treatment. Questioned outside about personal money things in the cold before would show me a car. I turned around and left. Excuse me for not saying I could pay cash and already talked to credit union. Went to Jeep store down the road left in a used 2019 grand...
Response from the owner Replied: We would like to verify that you were at Fred Martin Ford at 4701 Mahoning Avenue in Austintown, Ohio. Please call (330)793-2444 and ask for our General Manager, Brian.
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Google Review
- February 11, 2022
We have worked with Denis H. and he is amazing! Friendly, knowledgeable and extremely helpful. I highly recommend him for any Mercedes Benz needs!
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Google Review
- January 30, 2022
Went in for a recall on my truck. It turned out to be three recalls. They were 20min + late finishing my recalls and service. The next day I had to return to Ford for a disturbing noise coming from under the hood. First words from the technician mouth were "I wasn't under the hood" having said this...
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Google Review
- January 29, 2022
Cody went above and beyond to get me exactly what I wanted!! He worked a couple days and dealt with me along with the the finance team to make the deal happen!
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Google Review
- January 26, 2022
Unprofessional sales tactics used and then not willing to correct.
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Google Review
- January 24, 2022
My wife and I could not be happier with our purchase. Nick was more than accommodating when it came to our wants and budget, especially in todays current market. He went far past expectations. The whole process was simplified and low pressure. In fact this the third vehicle I have bought from...
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Review on Google
Google Review
- January 12, 2022
Everything was smooth from the start. I told Brian what I was looking for, what my budget was, and he took over from there. He found me a car that I love with a ton of space inside. I got a more than fair trade on my SUV which kept my options open. I will certainly do business with Fred Martin Ford...
Review on Cars.com
Cars.com Review
- January 11, 2022
Unprofessional sales tactics and then not willing to correct the situation as they said they would so we will not return as customers. Other dealers out there.
Review on Google
Google Review
- January 10, 2022
Alec Barone is a solid professional. I used Autotrader to find a specific model/year of a car, and Alec was great from the first call. He quickly checked some details for me, and he was prompt in all of his communication. I had some scheduling challenges getting to Fred Martin of Youngstown and...
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Google Review
- January 10, 2022
Didnt even buy my Mercedes from this dealership took it in to get serviced the gentleman who talked to me at the front desk when you pull into service was probably the nicest person Ive talked to at a dealership very knowledgeable about the car when I asked question and the overall atmosphere in...
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Google Review
- January 04, 2022
Dropped off my truck to have a recall done on Frozen door latches I don't think they did anything in my truck 2 Days later the door just froze again all the doors nothing was resolved
Response from the owner Replied: Thank you for your feedback. We apologize that the recall did not fix your concern. We would like an opportunity to reinspect the vehicle to determine what the issue is. Our service manager has already reached out to you and would love to discuss this further. (330)793-2444 ext 120.
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Google Review
- January 01, 2022
Just purchased my 2021 C300 coupe there. Great staff!
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Google Review
- December 29, 2021
I have NEVER been able to be financed for a vehicle before and I thought I never would be due to my husband's and I's self employment but Cody Murray was great and was able to work with Anthony in finance and get us an AMAZING deal on a beautiful used Dodge Dart. It had a few issues that needed...
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Google Review
- December 20, 2021
I had an excellent experience with Dennis when buying my Mercedes GLB. I was pretty specific with what I wanted and none of my local (Pittsburgh) dealerships cared to look or follow up with me. Dennis did. He followed up regularly, sent all the quotes and details I requested and found the exact...
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Google Review
- December 10, 2021
Very friendly staff in service... super clean, and professional. Even though the truck was only there for a recall and oil change, they treated me like I was the most important guy on site.
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Google Review
- December 09, 2021
Fred Martin Ford Rules and has my business indefinitely. Donny Murphy is "The Man" and he knows how to treat people. I will be back next time I need a truck or car.
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Google Review
- November 30, 2021
Good buying experience, horrible service department! Sold a vehicle as CPO and fully serviced however a month after buying the vehicle and only 300 miles the brakes had a horrible grinding noise. Took to an independent repair shop since I was out of town for work and they told me all rotors were a...
Response from the owner Replied: We do apologize for any inconvenience. We are willing to start the process to get you reimbursed from Ford since the vehicle is still under manufacturer's warranty and should have been brought to any Ford certified dealer for inspection. We sold you the vehicle, unfortunately we are at a disadvantage as the vehicle was not brought back here. We are willing to help. Please contact us at your earliest convenience. Jeff Bacho (330)793-2444
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Google Review
- November 28, 2021
I don't have a Toyota Tacoma pickup. That vehicle was my trade-in for the 2019 Ford Edge SUV I got from you. Love the Edge, though!
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Google Review
- November 23, 2021
They all where great people helped me get the truck i wanted.
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Google Review
- November 19, 2021
Great experience. Was able to not only find me the Bronco I wanted, but even found me a great deal! Thanks to Rob and everyone else at Fred Martin for the best experience!
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Google Review
- November 07, 2021
They were very friendly and they helped us get into to car's. We appreciate all they did.
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Google Review
- October 30, 2021
Service Department is always top notch. They take care of their customers, been going there for the last 6 years.
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Google Review
- October 29, 2021
Awesome experience, Cody Murray hung around late on a Friday to get us into our 2018 Chevy Equinox! We live in PA and it needed tires for PA inspection and they put new tires on no questions asked! Also great experience with the service department, Dan Killa was excellent to deal with, and went out...
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Google Review
- October 22, 2021
This is the second time I've had Alec as a salesman. He is awesome. Friendly, informative, and made the process both times so easy and fast. Dennis assisted also and was just as kind and knowledgeable. I am extremely happy with the service and my new Bronco Sport. Would highly recommend to anyone!
Review on Google
Google Review
- October 16, 2021
I initially wrote a review saying I would give the service department zero stars if possible due the fact that I had an very dissatisfying expirence. I can now say that they are truly understanding, realistic and customer satisfaction is important to them. After voicing my concerns and feeling...
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Google Review
- September 10, 2021
Great and enthusiastic service in terms of taking care of the customer. Was in a time crunch to get a car and they were able to get me in one after a few days. The car I purchased was being serviced for the braking system and get told when I pick up the car that they wouldnt replace the parking...
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Google Review
- August 10, 2021
I just bought a 2019 expedition max and I love it! I live in Montana but it was worth it to buy from Fred Martin. Laura made the process super simple and Im so thankful I got such a great deal!! Highly recommend Fred Martin Ford.
Review on Google
Google Review
- August 10, 2021
(Translated by Google) I went for an engine oil change and the staff were very friendly.(Original) .
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Review on Yelp
Yelp Review
- July 12, 2021
They are the car sales equivalent of getting Bedbugs. Awful service, they sold me a lemon, The worst. Gutless and amoral.
Review on Google
Google Review
- July 10, 2021
I took my car into get fixed on Friday. The next day my check engine light came on and the car was acting the same as before I got it fixed. Its an issue related to my TCM so I can only get it repaired at a Ford dealership. I called back Monday and they told me I would have to wait a week unless I...
Review on Google
Google Review
- July 08, 2021
I was contacted by one of the sales reps on Facebook marketplace inquiring about a car I had for sale. I just closed all information and set up a time for the car to be looked at at the dealership. When I arrived at the dealership I had once again given all of the information regarding the car just...
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Google Review
- July 07, 2021
I have always felt comfortable dealing with Fred Martin Ford. I think their prices are fair and service is always good.
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Google Review
- July 07, 2021
Great people and very professional. I would do business with this dealership as well as work here.
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Google Review
- July 07, 2021
I so love this place! 10 years ago I walked in feeling I was wasting my time. Curt and Nikki had me in a brand new fusion within an hour. I just brought my son to get his first new car and they totally rocked it! I will never go anywhere else to look for a car!
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Google Review
- July 07, 2021
Great place to buy a car. Thank you Anthony for not being a high pressure sales person.
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Google Review
- July 02, 2021
I appreciate a Ford dealership taking my parents Chevy Captiva to analyze it for the issue/noise it was experiencing. They did diagnose the issue and it gave my parents some relief to know what the issue is. Thank you, BB
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Google Review
- June 07, 2021
Took my car for recalls they only had the car for about two hours very courteous to customers. Gave me a loaner car. Very good service
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Review on Yelp
Yelp Review
- June 04, 2021
purchased a used car on the last day of the month. this was an auction car and I did not want the safety inspection rushed but they wanted me to take it on the last day of the month. I wanted the curbed rims fixed and some dents and they were ok with it. when I dropped off the car for the repairs I...
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Google Review
- May 30, 2021
Brianna was very pleasant and a joy to work with. Highly recommend working with her
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Google Review
- May 30, 2021
I love all the people that work there . From the time you walk in all the help from the salespeople and throughout financing its like your with family they are all so helpful and make you feel like your their family i got the ford explorer and i love it pricing was great its the only dealership i...
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Google Review
- May 30, 2021
(Translated by Google) Dan is great(Original)Dan is great
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