Google Review
- April 12, 2024
I bought a Maverick from here, so far after a few weeks I can say it’s my favorite vehicle I’ve ever owned. Andrew was a very easy to work with salesman and worked around my schedule to help get paperwork done. I’m happy with the entire experience.
Google Review
- April 11, 2024
Was givin excellent care in the process of purchasing a new car. Jeff and Nikki were very patient with me. Love my new car.
Google Review
- April 10, 2024
An absolutely great dealership brian handled everything very professionally an explained all the details well.
Google Review
- April 04, 2024
Fred Martin Ford has helped us with our last 4 vehicle purchases. They have made the process simple, transparent, and fair. I didn’t feel like I was getting the run around at any time during my four purchases from them, and have always walked away feeling as though I got a good deal on a major...
Google Review
- April 04, 2024
Google Review
- April 04, 2024
Google Review
- April 04, 2024
Google Review
- March 29, 2024
Jeff Jewell was a great salesman to work with.
Google Review
- March 26, 2024
Google Review
- March 19, 2024
Best auto buying experience I've ever had.
Google Review
- March 18, 2024
Google Review
- March 12, 2024
Recently got a new car and the experience couldn’t of been better!
Response from the owner Replied: Thank you for your review and for choosing Fred Martin of Youngstown! We hope you're enjoying your Mach-E!!!
Google Review
- March 07, 2024
Google Review
- March 07, 2024
I recently made the transition from Honda & Toyota to purchasing a Mercedes at Fred Martin, and I must say, the experience was nothing short of amazing. A special shoutout to Denis Hernandez for making this journey so nice. Coming into this, I was quite apprehensive about switching brands, but...
Response from the owner Replied: Thank you for your very kind review! We appreciate the opportunity to work with you, and sincerely hope you're enjoying your vehicle!
Google Review
- March 07, 2024
I worked with Curt getting a new car, he was super friendly and handled the whole process very well and professional. Would definitely recommend coming here to my family and friends.
Response from the owner Replied: Thank you so much for your review! We hope you're enjoying your Audi!!!
Google Review
- March 07, 2024
Tried making a deal, living 8 hours away they wanted me there same day otherwise they wouldn’t sell it to me. Attempted to leave a deposit and do a buyers order and pick up 2 days later. Told that doesn’t work for them. Knowing I live 8 hours away as it was previously discussed and they tell you it...
Response from the owner Replied: Thank you for your feedback. We take our customer feedback very seriously. If you would like to discuss this matter further, please contact Donny Murphy at (330)-793-2444 ext. 375 and he would be happy to assist you.
Google Review
- February 22, 2024
Took our 2020 ford explorer in to service due to 4wd warning lights on the dash. Got it diagnosed as a 4wd module needed replaced. We explained to the service dept that we could smell transmission fluid burning slightly and that it seemed like maybe there was more going on. They assured us that it...
Response from the owner Replied: We take our customers feedback very seriously, and we see that the vehicle has not been here since December. Could you please reach out to our Assistant Service Manager Dan Kill at (330)-793-2444 ext. 167.
Google Review
- February 19, 2024
Google Review
- February 18, 2024
My experience here was amazing!!! I wanted the perfect suv for me and Justin helped me with no problems. Anthony worked magic, he was able to lower my monthly payment almost $100. Then Andrew was there for the kill to show me everything about EV’s. Thank you so much gentleman!! The best car purchase...
Response from the owner Replied: Thank you so much for your review!!! We appreciate the opportunity to earn your business, and hope you're loving your Mach-E!!
Google Review
- February 17, 2024
Great service and friendly
Response from the owner Replied: Thank you, Edwin for the 5-star rating and your kind words! We truly appreciate you and your business!
Google Review
- February 16, 2024
Fantastic and easy. Jimmy, Donny and finance team are absolutely great!!
Response from the owner Replied: Thank you for your review!!
Google Review
- February 16, 2024
Very out going and friendly sales people. They had Mercedes Benz there and they are absolutely gorgeous vehicles.......
Response from the owner Replied: Thank you for your review! We're thrilled to hear you enjoyed your experience!
Google Review
- February 10, 2024
Response from the owner Replied: Thank you for your review!!!
Google Review
- February 10, 2024
Response from the owner Replied: Thank you for your review!!
Google Review
- February 10, 2024
Google Review
- February 06, 2024
This Auto Shop goes above and beyond for their clients. I accidentally arrived for service one week early and the shop accommodated my mistake by taking me in. On another occasion they provided a ride home while my vehicle was serviced. On top of that, they delivered my finished vehicle. Superb...
Response from the owner Replied: Thank you for your review, and for choosing to work with Fred Martin of Youngstown! We love hearing about your experiences!
Google Review
- January 29, 2024
Would not recommend if you value costumer service or honesty. Was told by a salesman interest rate was guaranteed at 1.9% but when I came in, it jumped to 11%. I know the interest is based on ones credit score. My credit union offered 8%. Of course they didn’t tell me the payments would be $900...
Response from the owner Replied: Thank you for your feedback. We take our customer feedback very seriously. If you would like to discuss this matter further, please contact our Special Finance Manager Nikki Conley at (330)-793-2444 ext. 145 and we would be happy to assist you.
Google Review
- January 29, 2024
Response from the owner Replied: Thank you for your review!
Google Review
- January 26, 2024
I was hoping this review did not need to be written, but multiple people at this dealership let me down.I purchased a vehicle from Alec Barone at Fred Martin Ford in early November 2023, sight unseen and planned to have it shipped to where I live. I found the vehicle I wanted, and through him, was...
Yelp Review
- January 25, 2024
I was hoping this review did not need to be written, but multiple people at this dealership let me down.I purchased a vehicle from Alec Barone at Fred Martin Ford in early November 2023, sight unseen and planned to have it shipped to where I live. I found the vehicle I wanted, and through him, was...
Google Review
- January 17, 2024
Google Review
- January 17, 2024
Response from the owner Replied: Thank you for your review!
Google Review
- January 17, 2024
Fred Martin Ford has done right by us every time.Don Murphy, Rob and Justin helped with our purchases. All great guys. Go there for a good deal and nice people.
Response from the owner Replied: Thank you for your review and for continuing to choose Fred Martin Ford!
Google Review
- January 05, 2024
Response from the owner Replied: Thank you for your review!!
Google Review
- January 01, 2024
good dealership. easy to deal with, friendly staff. would recommend.
Response from the owner Replied: Thank you for your review, and Happy New Year!!!
Google Review
- December 31, 2023
Very professional and satisfying vehicle purchase experience. Top notch salespeople. Anthony Thompson was great to deal with..
Response from the owner Replied: Thank you for your review! We're happy that you had a great experience with Anthony!!
Google Review
- December 30, 2023
I was very appreciative of the service department at the Mercedes dealership. They were very accommodating when I had an emergency repair for a flat tire, very polite and professional. I highly recommend this Benz dealership
Google Review
- December 28, 2023
It really hard to put into words how happy i was with this entire experience! I was looking for a truck, not in a hurry to buy, plus my credit score is not the greatest. I was driving down Mahoning ave and stopped here on a whim, long story short Marty Shaffer greeted us at the door and and a few...
Response from the owner Replied: Thank you so much for your review!!! We are so happy to hear about your experience with Marty!
Google Review
- December 28, 2023
I recently bought a Ford Bronco off of Kurt up here and it was the best experience in buying a vehicle I've had. He was very attentive in my needs and what I wanted in a vehicle. Highly recommend Kurt Putnam when buying it next vehicle.
Response from the owner Replied: Thank you for your review!! We hope you're enjoying your Bronco!
Google Review
- December 28, 2023
Here’s the good, I got the car I wanted at a good price and the process of going to the dealership was fairly painless.I live in Florida and found the Mach-E I would later buy at Fred Martin.One reason I purchased the vehicle was because it was certified pre-owned. I didn’t want to have to inspect...
Response from the owner Replied: Thank you for your review. Your satisfaction matters to us. If there is anything we can assist you with, please call our General Manager Brian McCormick at (330)-793-2444 ext. 374 and we would be happy to assist you.
Google Review
- December 22, 2023
my wife and i were treated with resepct and very relaxing best experience i ever had i will be returning in the future thanks
Response from the owner Replied: Thank you for your review!! We hope you have a happy holiday!!
Google Review
- December 19, 2023
Love my new little Ford Escape!!
Response from the owner Replied: Thank you for your review!! We hope you're enjoying your Escape!
Google Review
- December 19, 2023
I’m still speechless, Thank you Lord! Thank you Rob and Nikki, y’all went above and beyond for me and I can’t thank y’all enough and I’m forever grateful. Thank you again, and thank you to the entire Ford Family they are welcoming and amazing. God Bless!
Response from the owner Replied: Thank you so much for your review!! We are so happy we could help, and hope that you're enjoying your new ride!
Google Review
- December 06, 2023
Response from the owner Replied: Thank you for your review!!
Google Review
- November 29, 2023
Great service department, great deal on tires and alignment.
Response from the owner Replied: Thank you for your review!
Google Review
- November 15, 2023
BUYER BEWARE.I bought a 2019 Ford Ranger with 62,000. I was provided with a passing 172 point inspection. A few weeks after the purchase, I took it to Ken Ganley Ford in Westpark and they found several mechanical issues with the truck not to mention needing to replace one of the axels. #smh
Response from the owner Replied: Lee my name is Kellie and I work in customer relations here at Fred Martin of Youngstown. I tried to call you and also emailed you!
Google Review
- November 07, 2023
The purchase was relatively straightforward. It took longer than I would've liked because they tried to upsell us a more expensive car several times but that's their job. Otherwise the car I got runs well. My check engine light did come on a few days after I left but otherwise it runs good.
Response from the owner Replied: Thank you for your review! Your satisfaction matters to us. If there is anything we can assist you with, please call our General Manager Brian McCormick at (330)-793-2444 ext. 374 and we would be happy to assist you.
Google Review
- November 05, 2023
With the way you people treated my friend that bought a car there, i wouldn't recommend a dog buy anything from your business!! You DO NOT BULLY customers period!!
Response from the owner Replied: Your satisfaction matters to us. We apologize for any inconveniences. If you would like to discuss this further, please contact our General Manager Brian McCormick at (330)-793-2444 ext. 347.
Google Review
- November 01, 2023
Fred, Martin, Ford truly takes care of their customers! I’ve seen other dealerships and the situations their customers deal with. At Fred, Martin, Ford, their cars have warranties and professional service technicians along with sales professionals who make the experience tremendous. I highly...
Response from the owner Replied: Thank you for your review!!
Google Review
- October 31, 2023
Lovely place to buy a new or used vehicle. Lots of smiling faces and helpful staff make it a wonderful experience. I enjoyed a very trouble free deal prepared by Jeff Jewell, that met or exceeded all of my expectations. There's no doubt in my mind that we will be making the easy drive to...
Response from the owner Replied: Thank you for your review!! We hope you're enjoying your vehicle, and we look forward to doing future business with you!!
Google Review
- October 27, 2023
Rob Droege was absolutely amazing. The whole staff there was wonderful. I’d recommend them to anyone.
Response from the owner Replied: Thank you for your review!! We hope you're enjoying your vehicle!!!
Google Review
- October 27, 2023
It was amazing. I came in looking to either refinance or trade in my truck. And when the receptionist called for somebody to come work with me. Two guys came running. And Robert Droege was the one who showed up the fastest.. we shook hands and it was amazing. I got treated like a king. And keep in...
Response from the owner Replied: Thank you so much for your review! We're happy to have been able to help you get into the right vehicle! We appreciate the opportunity to work with you!!!
Google Review
- October 26, 2023
I had a flat tire and Vince helped me get my donut put on. I was out the door in less than ten minutes. Vince is a good service advisor
Response from the owner Replied: Thank you for your review!! We're always happy to help!
Google Review
- October 22, 2023
Thank you to our sales associate Andrew for helping us getting the help and SUV that we need. If you need a new or used car head to Ford Fred Martin dealership and look for Andrew.
Response from the owner Replied: Thank you for your review! We're so glad to hear that you had a great experience with Andrew!
Google Review
- October 21, 2023
Response from the owner Replied: Thank you for your review!
Google Review
- October 20, 2023
Fantastic buying experience.
Response from the owner Replied: Thank you for your review!! We hope you're enjoying your vehicle!
Google Review
- October 19, 2023
Work was done on time and completed quickly and accurately. Excellent all in pricing, no surprise service etc. charges. Great dealership!
Response from the owner Replied: Thank you so much for your review!!
Google Review
- October 12, 2023
Response from the owner Replied: Thank you for your review!
Google Review
- October 07, 2023
I had such a great experience buying my new car with Rob Droege! Thank you again to everyone at Fred Martin Ford.
Response from the owner Replied: Thank you for your review and your business! We hope you're enjoying your new ride!
Google Review
- September 25, 2023
Great service team. Friendly, knowledgeable and accomodating.
Response from the owner Replied: Thank you for your review!! We're happy to hear you had a great experience with our service department!
Google Review
- September 23, 2023
Didn't expect to leave with a new vehicle, but am very happy with my purchase.
Response from the owner Replied: Thank you for your review and for choosing to work with the Fred Martin team!! We hope you're enjoying your vehicle!
Google Review
- September 23, 2023
My purchase experience was excellent.. thank you Justin
Response from the owner Replied: Thank you for your review! We're thrilled to hear that you had a great experience with Justin!!
Google Review
- September 21, 2023
Been a very good place to do business with. Have bought 5 cars here and never had any problems. Also get serviced here. They are all super friendly too! I highly recommend working with Donny, an older gentleman, to buy your carAnd Mo who handles the service for your car is friendly and great!
Response from the owner Replied: Thank you for your review, and for shouting out our team members Donny and Mo!! We're happy to hear that you had a great experience with us!
Google Review
- September 20, 2023
Hands down the best experience I have ever had buying a vehicle thanks to Jim Beeman and Donny Murphy. I live in PA and no one would give me the time of day because if my situation having gone through a divorce and having a trade in with negative equity. I decided to branch out farther and see if i...
Response from the owner Replied: Thank you for such a wonderful review and for choosing to work with us! We appreciate your business and hope you're enjoying your Edge ST!!
Google Review
- September 18, 2023
Friendly and accommodating.
Response from the owner Replied: Thank you for your review!!!
Google Review
- September 14, 2023
A great place to purchase a vehicle, and the sales personnel there are very professional!!!!
Response from the owner Replied: Thank you for your review!! We hope you're enjoying your F-150!!
Google Review
- September 12, 2023
Mohammad and Dan were exceptional while helping me service my car. The excellent service i received from them alone is enough for me to always trust my car with Fred Martin Ford.
Response from the owner Replied: Thank you for your review!! We're happy to hear that you had a great experience with our Service Department!
Google Review
- September 10, 2023
My husband and I had the best experience here with purchasing our new car! The customer service was top notch from beginning to end. Thank you Denis and Ben!
Response from the owner Replied: Thank you for your review!! We're thrilled to hear that you had a great experience with the Fred Martin Team!!
Google Review
- September 10, 2023
I know everyone has to make money but dawm
Response from the owner Replied: Thank you for your review. Your satisfaction matters to us. If you would like to discuss anything further, please call our General Manager Brian McCormick at (330)-793-2444 ext. 374 and we would be happy to assist you.
Google Review
- September 09, 2023
I had the pleasure of working with Andrew Kiser during my recent car purchase, and I couldn't be more satisfied with the exceptional service he provided. Andrew's knowledge about the Ford Ranger was truly impressive, and he answered all my questions with patience and expertise. What sets Andrew...
Response from the owner Replied: Thank you for leaving such a thoughtful review! We appreciate the opportunity to do business with you, and we hope you're enjoying your new Ranger!!!
Google Review
- September 08, 2023
Great place to buy a new or used car. Alec Barone is a knowledgeable and friendly sales rep. Who will do what it takes to earn your business.
Response from the owner Replied: Thank you for your review and for choosing Fred Martin of Youngstown. We're so happy to hear that you had a great experience with Alec!
Google Review
- September 05, 2023
Curt was great to work with! He's very responsive, helpful, and knowledgeable. I went from inquiring about the car to having it in my driveway in under a week. Scott did a great job of finding me a reasonable used car loan as well. I'll definitely think of this dealership the next time I need to...
Response from the owner Replied: Thank you so much for your review and for choosing Fred Martin of Youngstown! We're happy to hear that you had a great experience with our team!!
Google Review
- September 03, 2023
Great place to buy a vehicle. Very friendly, zero pressure, very informative and very personal. I have never been treated with as much respect when buying a vehicle. Justin went over and above to help us. He even answered his phone when he was home with the family. I will go back when I need another...
Response from the owner Replied: Thank you so much for your review! We're so happy to hear about your experience with Justin!! Thank you for your business, and we hope you're enjoying your new ride!!
Google Review
- August 31, 2023
Third service to Fred Martin Mercedes - I can not say enough good things about the team there. Larry and Heidi go above and beyond to make sure my vehicle is exactly as it needs to be - the "inform" me - not sell - what else they would recommend. Prices are fair and the service is fast. I would...
Response from the owner Replied: Thank you so much for you review! We're thrilled to hear that you had a great experience with the Fred Martin Mercedes-Benz Service team!
Google Review
- August 29, 2023
Laura was the best. Anthony also. I will always buy from Fred Martin Ford.
Response from the owner Replied: Thank you for a great review and for choosing Fred Martin of Youngstown! We appreciate your business!!
Google Review
- August 29, 2023
Great place to do business. Friendly and courteous staff, very customer focused. Used their service department and (Nate Cramer) was always helpful.Just purchased a new vehicle (Curt Putnam in sales, was wonderful) this month and couldn't be happier. Thanks Curt.In my opinion Fred Martin Ford is...
Response from the owner Replied: Thank you so much for your thoughtful review!! We're happy to hear that you had a great experience working with the Fred Martin team!
Google Review
- August 25, 2023
The purchasing experience itself was great, salesman Rob and Nikki ( finance) were great. However...the sunroof visor locked in place and was dangling obstructing my view and they won't honor a repair although it was only 10 days in..and outsourced it w/o offering to paying for repair. I've...
Response from the owner Replied: Your satisfaction matters to us, and we apologize for any inconvenience. If you would like to discuss the matter further, please call our General Sales Manager Bill Grimwood at (330)-793-2444 ext. 376 and we would be happy to assist you.
Google Review
- August 19, 2023
This is the second vehicle I have purchased from Fred Martin Ford. My salesman Rob sold me both cars and I could not recommend Fred Martin and Rob More. They truly seem to care about their customers and work very well with them. It has always been a pleasant experience and they will always have my...
Response from the owner Replied: Thank you so much for your review!! We truly appreciate your business! :)
Google Review
- August 14, 2023
Jeff Jewell was great! Finance and sales management did a great job and made the whole process seem effortless. Thank you so much for all of your efforts!
Response from the owner Replied: Thank you for your review and great feedback!! :)
Google Review
- August 14, 2023
Response from the owner Replied: Thank you for leaving a review!! We hope you're enjoying your Escape! :)
Google Review
- August 13, 2023
Totally positive experience from the moment we arrived at dealership. Jim Beeman was very nice to work with and he did a great job.
Response from the owner Replied: Thank you so much for your review! We hope you're enjoying your Bronco!! :)
Google Review
- August 11, 2023
Ask for Laura! She will get you into the vehicle you want at the price you want to be at.If I can give her more stars I would. Great experience.
Response from the owner Replied: Thank you for your review and kind words about our salesperson Laura! We greatly appreciate your business! :)
Google Review
- August 04, 2023
Response from the owner Replied: Thank you for your review!!!
Google Review
- August 02, 2023
Response from the owner Replied: Thank you for your review!! :)
Google Review
- August 02, 2023
I was contacted via email to come in to look at a vehicle because they would “make it worth my while.” Sat for an hour and a half before I was even talked to even though I talked to someone on the phone prior to give them a heads up. Had a trade it that was valued at $6,500 they dropped the price 2k...
Response from the owner Replied: We're sorry for any inconvenience. If you would like to discuss this matter further, please contact General Manager Brian McCormick at (330)-793-2444 ext. 374 and he would be happy to assist you.
Google Review
- July 26, 2023
They were able to help me trade in my old car. The service and professionalism is amazing! Thank you so much!
Response from the owner Replied: We're so glad to hear you had a great experience! Thank you for your kind review and your business!!
Cars.com Review
- July 23, 2023
The team was completely professional and friendly. Nick the salesman was knowledgeable and honest and not pushy at all. We love the truck!
Dealer Replied: Thank you so much for your business!! We're happy to hear that you love your truck!!
Cars.com Review
- July 22, 2023
As usual, a very pleasant experience. No pressure. Marty and Ben were great, to keep me informed as to my options, as we went through the whole buying [leasing} process I do like my Ranger, a lot.
Dealer Replied: Thank you for choosing Fred Martin of Youngstown! We appreciate your review and your business!!!
Google Review
- July 22, 2023
Brian and Anthony big thanks guys. Great dealership wish id went there years ago. Buying a car, these guys deserve a look.
Response from the owner Replied: Thank you for choosing Fred Martin of Youngstown and for your great review!! We hope you're enjoying your CX-5!! :)
Google Review
- July 22, 2023
Great service! John Navarro and his team went above and beyond to get my daughter in a quality, dependable car at a reasonable price. They worked with us every way they could and we were doing it all from out of state. Thank you so much!
Response from the owner Replied: Thank you for choosing Fred Martin of Youngstown!! We appreciate your business and hope to have the opportunity to work with you again in the future!!
Google Review
- July 21, 2023
Great sales person and really love working with Rob has helped my family out alot and definitely will be back when it’s time for a new car
Response from the owner Replied: Thank you for your review!! We're happy to hear you had a great experience with Rob and we look forward to doing business with you in the future!!
Google Review
- July 18, 2023
My salesman Alec was terrific. I've bought 4 cars off him in 2 years and the finance manager Alley (I hope I spelled her name correctly) was super. Very refreshing to go and just buy a vehicle without any hassles. I would highly recommend this place.
Response from the owner Replied: Thank you so much for your review and your business!! We hope you're enjoying your Mustang!!!
Cars.com Review
- July 14, 2023
This is a lease for my wife. She loves it. It?s a 2 year lease and at the end she plans to buy it outright.
Dealer Replied: We're happy to hear that she loves her Escape!! Thank you for your business!!
Cars.com Review
- July 09, 2023
We had a wonderful experience. Tyler and John did a great and professional job finding us the truck we wanted
Dealer Replied: Thank you for your kind review and your business! We hope you're loving your new Maverick!!!
Google Review
- July 08, 2023
Curt Putnam is awesome, as well as the great people at Fred Martin
Response from the owner Replied: Thank you, Rosita!! We hope you're enjoying your new Escape, and we look forward to doing business with you in the future!!!
Google Review
- July 03, 2023
I just recently bought my own vehicle here and I’m blown away by how easy the experience was and by how helpful everybody was. I was not disappointed by a single interaction I had on my date of purchase, and Curt did an amazing job. I think he could be Special-Finance Girl’s sidekick… because he’s...
Response from the owner Replied: Thank you so much for your feedback!! We appreciate your kind review and your business!!
Google Review
- June 28, 2023
Order a Bronco 2 years ago, was promised MSRP at time of order. 5 month prior to delivery, was informed I have to pay above MSRP but below the market rate. I said sure, no problem. When the car came they wanted above market adjustment, because my car was ordered prior to 3 MSRP increases, they said...
Response from the owner Replied: Hello! My name is Lizzy, I work in customer relations here and I would like to look into this for you. Would you be able to provide your first and last name so we can find the information pertaining to your order? If you would like to discuss this further, please give us a call at (330)-793-2444.
Cars.com Review
- June 27, 2023
Awesome Dealer! The staff was very helpful snd friendly
Google Review
- June 24, 2023
Great service every time I walk through the doors
Google Review
- June 22, 2023
They harassed me for two weeks straight to come and speak with them about trading my pristine condition vehicle so after researching for myself my car’s value I went in to entertain it. First off immediately they undervalued my vehicle $6k less than my research and verified after my departure, just...
Response from the owner Replied: We apologize for any inconveniences. If you would like to discuss this further, please contact our General Manager Brian McCormick at (330)-793-2444 ext. 347.
Cars.com Review
- June 22, 2023
Patrick V. was very helpful over the last five years that I leased Ford Escapes. This year he found me a great offer to purchase a 2022 Cyber Orange Ford Bronco. I plan to keep this one for ten years or more.
Dealer Replied: Thank you for the kind review and your continued business!! We love hearing about your experiences with us at Fred Martin of Youngstown!!
Cars.com Review
- June 22, 2023
Jeff was wonderful. He had everything ready for me when I arrived
Google Review
- June 19, 2023
The service I received was good. I was greeted promptly and got checked in. The only issue I have is most times I've had work done, it takes considerably longer than I'm told it will take.
Response from the owner Replied: Thank you for your feedback! We look forward to providing even better service on your next visit.
Google Review
- June 19, 2023
Fred Martin Ford gave me great service in buying a new car I drove from one state to another to pick up my car Thank You Patrick Valicenti for the love you showed me as a customer if you want great customer service Fred Martin Ford Mercedes-Benz is the place to go.
Response from the owner Replied: We hope you love your vehicle!! Thank you so much for your business and your review!!!
Google Review
- June 17, 2023
I stopped here on my car shopping adventure and though I did not pick the car I was interested in from this location, I absolutely felt it necessary to take the time to leave them a good review. Everyone was very nice and helpful. I worked with Martin and he was phenomenal. He was so pleasant, ...
Response from the owner Replied: Thank you for your kind words Kristina! We look forward to seeing you here at the dealership again soon!
Google Review
- June 16, 2023
Cars.com Review
- June 16, 2023
Bought a new Maverick. Love it. Curt Putnam is fantastic. Anyone looking to buy, I highly recommend Fred Martin Ford and Curt!! My last several cars have all been from here and I always deal with Curt.
Dealer Replied: Thank you for your review! We truly appreciate your feedback and continued business with Curt and the Fred Martin team!
Google Review
- June 15, 2023
Couldn’t have asked for a better experience buying my car. Hands down 5/5. Recommend to everyone. Brian went well above and beyond to ensure my satisfaction. I will be back when it’s time and will point anyone I know in their direction.
Response from the owner Replied: Thank you for your kind words, Amanda! We loved to have you here and look forward to doing business with you in the future!
Google Review
- June 08, 2023
I had such a great experience with Dennis Hernandez. He was knowledgeable, helpful, friendly and offered everything that anyone could want during the process of searching for a new vehicle. A+ in every way.
Response from the owner Replied: Thank you for your business and your review! We love to hear that you had a great experience with Denis!!
Google Review
- June 07, 2023
Not a fan! Went in to discuss ordering a raptor but was met with the new car manager who apparently was mad about the deal I turned down last time. He was a total jerkoff! Terrible way to handle yourself and would never buy another vehicle at this place! Learn to sell and swallow your pride.
Response from the owner Replied: We apologize for any inconveniences. If you would like to discuss this further, please contact our General Manager Brian McCormick at (330)-793-2444 ext. 374.
Google Review
- June 05, 2023
Matt was a great salesperson. Found the mini van I was looking for and was able to get me good financing. Good communicator. Dean did great job getting my van ready and serviced. Thanks for great service.
Google Review
- June 02, 2023
New tires hum at 70 they told me it was normal,,It isnt.Prormised floor mats 2 weeks ago ,,none yet
Response from the owner Replied: Our records indicate that your floormats have been delivered. If you have any concerns that you wish to discuss further, please contact our Service Manager Jeff Bacho at (330)-793-2444 ext. 120.
Google Review
- May 27, 2023
Manager John Navarro, Sales Associate Laura Baytos and Parts Manager Ed Winterbauer went above and beyond what was expected of them to make my order and purchase of a new Ford F150 Platinum an incredible experience. I sincerely thank each one of them for their hard work and patience with me. I...
Response from the owner Replied: Thank you so much for your business and your review!!
Google Review
- May 24, 2023
Jeff will tell any lies he can to make a sale. His superiors will do anything to defend his lies as long as they can profit from them. The sales team here are people without any morals. The worst that I've ever seen. Not to be trusted in the least.
Google Review
- May 12, 2023
Very helpful sales team. It is great to have a good dealer in the greater Youngstown area.Mr. Schaffer is a great sales team member and answered all my questions.
Response from the owner Replied: So glad you had a great experience! We look forward to seeing you here at the dealership again soon!
Yelp Review
- May 10, 2023
Picked it up today.  Once home I gave it the once over to see how it turned out.  I got a strong smell of fuel in the cabin when I started it and antifreeze popping out of everywhere.   This was similar to my last experience with the same vehicle at Fred Martin Ford of Boardman.  It will be my last....
Google Review
- May 09, 2023
Brought 4 different Mercedes here over the past 10 or 12 years. Brought a 2003 clk 430 (ultra low miles) to have a standard transmission flush and fill done. When driving it back home I smelled transmission fluid and it was stuck in low gear. I brought it right back they kept it overnight said they...
Response from the owner Replied: Our records indicate that this vehicle hasn't been here in over a year. However, if you do have any concerns regarding your transmission, please reach out to our Operations Manager at (330)-793-2444 ext. 120 and we'd be happy to assist you.
Google Review
- May 09, 2023
Brought my 2019c300 in for a recall. Everyone was very pleasant. A Salesman assisted me with me connect. Great!
Google Review
- May 04, 2023
I’ve been shopping at Fred Martin Ford for years and have always had great experiences. There was something about this last one that reminded me why I always come back. I worked with Rob Droege and he went above and beyond in every aspect. We explored pretty much every option and took many test...
Response from the owner Replied: Thank you, R.J.! Always great to have you here at the dealership. We appreciate you!
Google Review
- May 03, 2023
Fred Martin has a very professional and knowledgeable sales team and the dealership’s service department is by far the best I have ever encountered!
Google Review
- May 03, 2023
Great experience for him and I. He bought his first motocycle, and the transaction was easy and friendly.
Google Review
- May 02, 2023
was able to help me buy my first car, had some bumps in the road but they made sure everything was fixed and easy going for me.
Cars.com Review
- May 02, 2023
Curt made the buying process very easy. I will definitely work with him again in the future!
Cars.com Review
- May 02, 2023
Jim Beeman was an awesome salesman. He not only worked to get us exactly what we wanted, he also took the time during our test drive to teach my fiance how to drive manual. A definite 10 out of 10
Google Review
- April 29, 2023
Response from the owner Replied: Thank you SO much for your business and kind review!!