Google Review
- October 19, 2019
Left by Mohan C.
great jaguar service experience; this is not any review or endorsement additionally of their jaguar sales experience as I found that to be horrendous when I attempted to buy my new car with them
CarGurus Review
- October 17, 2019
Hi - did a great job with communication.
Google Review
- October 10, 2019
Left by Jay B.
We leased a car from Richard and I felt like I was in good hands as he is a former mechanic who is now in sales. There was no hard sell and he was good at explaining options and differences in the models.
Google Review
- October 10, 2019
Google Review
- October 09, 2019
Good dealer making you feel Good and always making sure your satisfied on what your buying
Google Review
- October 03, 2019
Google Review
- October 03, 2019
Professional and courteous staff. Quick and easy .
Google Review
- October 02, 2019
Left by Richard M.
Google Review
- September 23, 2019
Google Review
- September 18, 2019
Left by Liza L.
Google Review
- September 18, 2019
Google Review
- September 17, 2019
Google Review
- August 27, 2019
Great service.
Google Review
- August 26, 2019
Google Review
- August 26, 2019
Professional and helpful. Eden Esparza was the one help us with the service and she also arranged a transportation service for us to go to old town to get breakfast while waiting for our car. I forgot the person's name that drove us but he was very nice too and friendly. Service was fast and my ...
Google Review
- August 20, 2019
Left by Christopher C.
Look you get what you pay for! Curtis! AMAZING, guys knows his stuff and doesn't BS you around. I've also have had the pleasure of buying from Mike! simple no nonsense. Good job team! I never leave unhappy !!
Google Review
- August 19, 2019
Google Review
- August 15, 2019
Google Review
- August 09, 2019
Look you get what you pay for! Curtis! AMAZING, guys knows his stuff and doesn't BS you around. I've also have had the pleasure of buying from Mike! simple no nonsense. Good job team! I never leave unhappy !!
Google Review
- August 07, 2019
It is a pleasure working with the staff at Rusnak/Pasadena Jaguar. Eden, is wonderful! I request her, each time. I would highly recommend Rusnak/Pasadena Jaguar :)
Google Review
- August 06, 2019
Google Review
- August 05, 2019
Great service as usual.
Yelp Review
- August 05, 2019
I have really touching experience from the service center. Especially Eden Esparza. All staffs of the center was so kind and thoughtful to me. I went there for getting annual check up of my F type. And their all impression from the enter the office, check things and helping was really nice. Even I...
Google Review
- August 01, 2019
CarGurus Review
- August 01, 2019
We have arranged to talk after my vacation
Google Review
- July 23, 2019
Left by George S.
Eden always takes good care of me when my car is in for maintenance. Keeps me informed and is always very amicable.
Google Review
- July 22, 2019
Left by Aung W.
Service Manager Eden Esperza was very professional, courteous and responsive (via text and voice) even on her day off in providing service for oue F-Pace. We hope to continue relationship in the future with Jaguar.
Google Review
- July 19, 2019
Google Review
- July 19, 2019
Left by Albert H.
Google Review
- July 18, 2019
Left by Alfred H.
Google Review
- July 12, 2019
Left by Haik O.
Google Review
- July 11, 2019
Google Review
- July 11, 2019
Google Review
- July 05, 2019
Google Review
- July 03, 2019
Left by Roxanne O.
Very polite and professional service! Timely and thorough, Raffe took really good care of me and my car!
Google Review
- July 03, 2019
Left by Frank R.
Google Review
- July 03, 2019
Based upon your extraordinary customer service support over the past decades we have bought four Jaguars as devoted Rusnak clients!Eden Esparza has distinguished herself by being the most effective, efficient and ever gracious Service Advisor we have ever experienced.Additionally we would like to...
Yelp Review
- June 25, 2019
I spent last Sunday at Pasadena's Rusnak Jaguar and had a very pleasant experience. I was interested in the all electric I-Pace and was helped by manager Dennis, salesman Eddie, and assistant Allfanso. They were so polite, courteous, and accommodating to me. I'm technically challenged and they took...
Google Review
- June 22, 2019
Google Review
- June 21, 2019
Left by Gloria M.
Google Review
- June 19, 2019
Left by Kelly B.
CarGurus Review
- June 17, 2019
I inquired about the 2 Jaguar XE 25t Premium models the dealership has for sale. Eduardo Bautista promptly reached out to me after my inquiry and answered...
Google Review
- June 16, 2019
(Translated by Google) Excellent quality(Original)Excelente calidad
Google Review
- June 14, 2019
Google Review
- June 13, 2019
Google Review
- June 04, 2019
Google Review
- June 01, 2019
Google Review
- May 31, 2019
Google Review
- May 31, 2019
Google Review
- May 30, 2019
Google Review
- May 30, 2019
Left by Arnold H.
Great customer service
Google Review
- May 22, 2019
Left by John R.
Google Review
- May 21, 2019
Google Review
- May 16, 2019
They have amazing service personnel.
Google Review
- May 15, 2019
Left by Kimberly R.
Raffi is a superhero!!! Best service advisor, thorough, punctual, helpful, kind and professional. The best!!!!
Google Review
- May 13, 2019
Google Review
- May 09, 2019
Google Review
- May 02, 2019
Google Review
- May 01, 2019
They welcomed me on ontime and with full courtesy! Coffee machine with all accessories! Raffia the service manager sharp and knowledgeable. Immediately assist me and arrange a loaner car... they gave me a beautiful brand new loaner ! Thank you for serving
Google Review
- April 30, 2019
Google Review
- April 27, 2019
Great selection, never thought of jaguar as a young persons car, but my daughter loves her f pace.
Google Review
- April 27, 2019
Google Review
- April 26, 2019
Left by Melanie H.
Google Review
- April 25, 2019
Google Review
- April 20, 2019
Left by Alan S.
I've been a Rusnak Jaguar customer for 31 years, for a reason: the quality of the customer service can't be beat! My service advisor of 20 years, Eden Esparza, takes care of every detail, and always makes sure all repairs are properly and promptly completed, and that the customer is totally...
Yelp Review
- April 20, 2019
I just leased my first car from Rusnak. Mona was my sales consultant and she was incredibly friendly and helpful. I really appreciated how she worked to meet my needs and found the perfect car for me. I would highly recommend both Rusnak and Mona.
Google Review
- April 20, 2019
The service manager and my SA (Eden Esparza) were fantastic for the service of my Jaguar XE. As a previous BMW owner for years, I always had exceptional positive service experience at BMW, I was apprehensive buying a Jaguar but the Rusnak service team provides knowledgable, professional service......
Google Review
- April 19, 2019
Left by Aung W.
Google Review
- April 19, 2019
Google Review
- April 14, 2019
Left by Byron B.
Awesome!
Google Review
- April 13, 2019
Left by Alina M.
Google Review
- April 12, 2019
Beautiful cars ! It was my first time looking at Jaguars in a long time. I highly recommend people who are in market for a new car, consider Jaguar as well. Nice dealership and the sales lady, Mona was very professional and knowledgeable.
Yelp Review
- April 12, 2019
Beautiful cars ! It was my first time looking at Jaguars in a long time. I highly recommend people who are in market for a new car, consider Jaguar as well. Nice dealership and the sales lady, Mona was very professional and knowledgeable. It was a pleasure talking to her.
Google Review
- April 10, 2019
Left by Mary C.
Yelp Review
- April 08, 2019
We purchased our 6th Jaguar from Rusnak today. The purchasing process of a new car is always a tiresome and lengthy affair.This time Mona made the experience effortless, pleasant and and extremely efficient. She negotiated the terms we proposed without "back and forth" tiresome gamesmanship.Mona...
Google Review
- April 08, 2019
Left by Francis B.
I can most definitely Give a high rating because of past experience with dealerships. Everyone at Rusnak Dealership is so kind and Courteous It allows business that you may have run smooth Without unnecessary problems!! Whatever your situation make call for They aim to please And that makes your...
Google Review
- April 03, 2019
Drove a long way from Orange County to Rusnak Pasadena last weekend to purchase a XF and it was worth it. The sale person Eduardo took us to a fun test drive and during the whole transaction he was very helpful and friendly. He explained everything to make us feel comfortable. The finance lady...
Google Review
- April 01, 2019
Beautiful cars ! It was my first time looking at Jaguars in a long time. I highly recommend people who are in market for a new car, consider Jaguar as well. Nice dealership and the sales lady, Mona was very professional and knowledgeable.
Google Review
- March 31, 2019
Left by Arnel F.
Google Review
- March 30, 2019
Left by Ford T.
Google Review
- March 30, 2019
After having a terrible experience at Mission Viejo Jaguar I decided to make the 120 mile round trip to Pasadena based on their good reviews just so I didnt ever have to deal with the staff of MVJ ever again! Eden in Pasadena was so gracious and caring she kept on top of things from begining to end,...
Google Review
- March 30, 2019
Eden Esparza provides exceptional customer service. I trust her expertise. I love my F-Pace, but Eden is truly the primary reason I stayed with Jaguar when I needed a new car.
Google Review
- March 29, 2019
Left by Ohannes O.
Good reliable service, very happy with the result.Thank You.
Google Review
- March 26, 2019
Left by Manuel M.
Fast in and out, professional service.
Google Review
- March 24, 2019
Left by Erin M.
Impressed with the ease of making service appointment, being met immediately upon arrival, shown to comfortable waiting room, service advisor was constantly in touch, and the speed with which the service was completed (about an hour for an annual service appointment). Car was washed and partially...
Google Review
- March 20, 2019
Great service and communication throughout the buying experience. I recommend the dealer to all my friends and family plus those reviewing my post
Google Review
- March 19, 2019
Google Review
- March 17, 2019
Left by Scott S.
Rusnak Jaguar and especially Abraham were great. They made the experience easy and gave us great financing. Go see them and enjoy.
Google Review
- March 16, 2019
Left by Di S.
Google Review
- March 16, 2019
Left by Joseph G.
Google Review
- March 13, 2019
Yelp Review
- March 11, 2019
I can't thank enough Abraham Kolandjian for working with me on my new F-pace SUV. There was no pressure at all during my visit there and he searched different packages that I like and works on my budget before I've finally made my decision to buy one. Great customer service! I live in Orange County...
Google Review
- March 09, 2019
Google Review
- March 08, 2019
Excellent service. A little expensive, but A+ in terms of diagnostic findings and getting your vehicle back to you in a somewhat timely manner.
Google Review
- March 06, 2019
Excellent experience buying a new Jaguar F-Pace. Mike did a fantastic job spending time to guide me through the controls and customising things like the seat, control preferences, GPS, phone app and radio.
Google Review
- March 03, 2019
Left by Art S.
Google Review
- March 03, 2019
Left by Marilyn L.
Google Review
- March 01, 2019
Left by Nabil R.
Google Review
- March 01, 2019
Left by Siran M.
Google Review
- February 28, 2019
Left by Philip C.
Have owned 4 jaguars and I really appreciate Eden, my service manage. She is the epitome of honesty, thoroughness and hand holding. Weve recently moved and commute 2 hours to each way to have Edens crew do the work in my car. Simply the best.
Google Review
- February 28, 2019
Google Review
- February 27, 2019
Eden Esparza is a terrific Rusnak agent. She makes me feel taken care of, is upbeat, and tells it like it is. You are lucky to have her.
Yelp Review
- February 24, 2019
Rusnak/Pasadena Jaguar Service Department is wonderful!A "warning light" came on, in my 2017 F-Pace. I made an appointment and was greeted by Eden. I did not have to wait, as she took me right at my appointment time. I explained the situation, and she immediately ordered a "loaner car." My car is...
Google Review
- February 24, 2019
5 STAR experience!
Google Review
- February 23, 2019
Google Review
- February 21, 2019
The service center at Rusnak Jaguar is excellent.Very detail oriented and professional service. Everything was done on time and my service agent kept me in the loop with updates and timelines.
Google Review
- February 16, 2019
I brought my car in for a Certified Pre-Owned {CPO) issue. My service advisor Raffe was very friendly and professional and assisted me with my claim. Rusnak made valid arguments to Jaguar USA about why they should honor their CPO commitment. Unfortunately they only honored it partially.Raffe also...
Google Review
- February 14, 2019
Left by John B.
Google Review
- February 10, 2019
Left by Kenny T.
Brandon our sales guy, Johanna in finance and the rest of Rusnak staff provided an outstanding service. They treated us like family and helped us get our stunning I Pace!
Google Review
- February 09, 2019
Google Review
- February 08, 2019
Left by Dawn D.
Eden, as always, takes great care of me and my Jaguar when I bring it in for service. Mike was amazing! getting me into my 2017 FPace and my new XE 20d. I love Rusnak Jaguar and have had Jaguars since my 1997 XJ6L shown here!
Google Review
- February 06, 2019
Left by Paul G.
Google Review
- February 01, 2019
Left by Michelle F.
Google Review
- February 01, 2019
Left by Christopher F.
Google Review
- January 30, 2019
Left by Micah B.
Google Review
- January 21, 2019
Very nice staff, great deal. I highly recommend. Just got my 3rd car in a row from them.
Google Review
- January 18, 2019
Left by Ivan A.
Google Review
- January 16, 2019
Google Review
- January 15, 2019
Google Review
- January 15, 2019
Left by Cynthia C.
Really appreciate the efficiency of the service department
Google Review
- January 15, 2019
Google Review
- January 12, 2019
Google Review
- January 11, 2019
Google Review
- January 08, 2019
Left by Adrien A.
Excellent and very professional service
Google Review
- January 07, 2019
Google Review
- January 04, 2019
Google Review
- December 29, 2018
Very nice staff, great deal. I highly recommend. Just got my 3rd car in a row from them.
Google Review
- December 27, 2018
Left by Marc F.
Google Review
- December 21, 2018
Google Review
- December 18, 2018
Left by Daniel C.
Google Review
- December 16, 2018
they were amazingly helpful and courteous. better than others for sure!!
Google Review
- December 15, 2018
Yelp Review
- December 15, 2018
Had a STELLAR experience here. Made a first sale for Dean - go Dean! And amazing deal facilitated by Hanibal, who was BY FAR the best manager I've ever worked with at a dealership - his knowledge, bedside manner and charm made the whole process painless, and actually, fun! THANK YOU!!! Will send...
Google Review
- December 14, 2018
Easy to drop off my car. Offered a ride home. Pleasant service rep. Finished when she said it would be.
Google Review
- December 13, 2018
Raffe is one of the friendliest, most professional people I've ever had the pleasure of working with. He made the Jaguar airbag recall process as painless as possible, with a great, helpful attitude and quick responses to all my concerns.
Google Review
- December 13, 2018
Had an amazing experience at rusnak/ pasadena jaguar, I highly recommend speaking with Hannibal and David Ventura. Both of them are amazing and honest people and will accommodate to your needs. David was able to help me lease a white Jaguar XE and was incredibly helpful and kind throughout the whole...
Google Review
- December 12, 2018
Left by Michael M.
Yelp Review
- December 12, 2018
It all started when after going to the LA Auto show, and mentioned how much I like the Jaguar SUVs/Crossover to my boyfriend Little did I know he'd reach out to Rusnak/Pasadena Jaguar to check out some cars for me. He reached out via email on Saturday and heard back from Mario the same day. By that...
Google Review
- December 06, 2018
Left by Silas W.
Google Review
- December 06, 2018
Left by Kenneth H.
Very helpful, courteous and knowledgeable.
Google Review
- December 01, 2018
Left by Kimberly R.
Raffi is the greatest!!!! Took care of all the needs of my car. Always communicates, always fulfills time commitments. Raffi Rocks! Rusnak Pasadena Jaguar
Google Review
- November 29, 2018
After searching many months for a car, I finally landed on purchasing a Jaguar. Mike in sales and the sales manager helped me put together a great purchase that I felt very comfortable with. The service team also reached out to me the day after buying my F-Pace and introduced themselves which made...
Google Review
- November 15, 2018
Left by Gita B.
Google Review
- November 10, 2018
Google Review
- November 08, 2018
Google Review
- October 31, 2018
Left by Sara K.
Google Review
- October 24, 2018
Google Review
- October 10, 2018
Left by Eric M.
An easy, fair and straight forward car buying experience. Service is great.
Google Review
- October 06, 2018
Left by Alex B.
Google Review
- October 04, 2018
Google Review
- September 27, 2018
Google Review
- September 21, 2018
Left by Sami Y.
Google Review
- September 20, 2018
Left by Joseph C.
Google Review
- September 18, 2018
Google Review
- September 15, 2018
Google Review
- September 10, 2018
Google Review
- September 10, 2018
Left by Connie L.
Google Review
- September 06, 2018
Left by Travis B.
Abraham was a great sales rep and made sure I got into the car I wanted. Id highly recommend Rusnak!
Google Review
- August 29, 2018
Left by Ubelia B.
Salesman Abraham Kolandjian was amazing. He went above and beyond very helpful. Thank you!!!!!
Yelp Review
- August 27, 2018
It was a great pleasure doing business with David and Sam.We have leased a 2018 jaguar for my wife, the entire process went smooth form the test drive to signing the lease agreement.We had a test drive on Saturday with David and the day after we decided proceeded with leasing Jaguar EX s.David was...
Google Review
- August 22, 2018
We had a really good experience ar Rusnak Jaguar. Staff were very friendly and helpful. David helped us choosing our favorite car and he was patient and helpful to give us a good offer! I highly recommend this place.
Google Review
- August 22, 2018
Google Review
- August 13, 2018
Left by Mark W.
Google Review
- August 06, 2018
Left by Moniquea C.
This is my 2nd Jaguar (9th car overall) from Rusnak Pasadena and both times have been a smooth transaction. Chris is the best GM I have ever dealt with at any car dealership. David Ventura is so patient, funny and made my car buying experience an enjoyable one.
Google Review
- August 02, 2018
Left by Yann D.
Always friendly and makes you feel like you're the most important client. My car is a 2011 Jaguar and I'm treated as if I had a 2018 Bentley. Getting a free, new like-vehicle loaner car is always a huge plus as well. :)
Google Review
- July 31, 2018
Left by Anna D.
Google Review
- July 29, 2018
Left by Karen K.
Google Review
- July 28, 2018
I took my vehicle in for a complimentary inspection and free wash. They found an issue that was covered under warranty, repaired it and returned my car ready for a summer road trip.
Google Review
- July 27, 2018
Left by Chozan B.
One of the best car buying experiences I've ever had! My salesman David was extraordinary!!
Google Review
- July 25, 2018
Left by Deanna T.
Great customer service. David quickly found the vechicle for a test drive after confirming what options I wanted. He was knowledgeable and efficient from the test drive through the purchase offer without any pressure. The purchase process was painless and quick with Johanna answering all questions...
Google Review
- July 25, 2018
Left by Fahad M.
Google Review
- July 24, 2018
Left by Cinthia C.
Google Review
- July 24, 2018
Google Review
- July 20, 2018
Google Review
- July 08, 2018
Parade.
Google Review
- July 07, 2018
Left by Justin N.
Google Review
- July 07, 2018
Facebook Review
- July 04, 2018
Google Review
- July 02, 2018
Awesome dealer with plenty of inventory & very friendly Staff. Very precise & to the point dealing , no hanky/panky stuff or beating around the bushes. .
Google Review
- June 22, 2018
Google Review
- June 14, 2018
Yelp Review
- June 14, 2018
Had a great car buying experience with Sylvester at Rusnak! Walked in with no intention of trading in my Lexus lease and walked out with an F-Type and a phone call to my girlfriend about how I can no longer fit the dogs in the backseat because there is no backseat! Overall very painless process,...
Google Review
- June 12, 2018
Left by Mazen A.
Very professional sales staff, no sales pressure, great car selection.
Facebook Review
- June 11, 2018
The service is by far unsurpassed. They go above and beyond to make sure you are completely satisfied.
Google Review
- June 05, 2018
Left by Sami D.
Facebook Review
- June 05, 2018
Great customer service
Yelp Review
- June 04, 2018
This review is for the service department. I was helped by Benjamin Gutierrez and let me just say he is what all Service Sales Advisors should strive for. He immediately listened to my concerns and gave me confidence him and his team could get the job done. I hope his superiors look at this review...
Yelp Review
- June 03, 2018
I can see clearly why Rusnak is the #1 Jaguar dealership in the nation..Spent some time shopping at a couple dealerships for the 2018 F-Type coupe. After much energy spent negotiating a good deal, Hornburg LA wouldn't help me get financed.. (even with an 800+ FICO.. lol) but the Rusnak team went...
Yelp Review
- June 03, 2018
I recently bought a brand new Jaguar F Pace S model at this dealership. Hands downs for Abraham Kolandjian! He took me for a test drive, but I didn't buy the car that day, came back next week to purchase the car and he bought my favorite Armenian pastries to congratulate me! I'm probably one of...
Yelp Review
- June 03, 2018
I recently bought a brand new Jaguar F Pace S model at this dealership. Hands downs for Abraham Kolandjian! He took me for a test drive, but I didn't buy the car that day, came back next week to purchase the car and he bought my favorite Armenian pastries to congratulate me! I'm probably one of...
Facebook Review
- May 23, 2018
Thanks for my life Facebook Twitter Instagram YouTube channel ID number
Yelp Review
- May 20, 2018
I just bought a Jaguar XE S from this dealership. The experience was extremely smooth thanks to David Yaghootian. He was very polite and pretty knowledgeable about the car. There was no sales pressure and was given a fair price on the spot. I was in and out in about 2 hours. Thanks David.
Yelp Review
- May 16, 2018
I've owned 2 Jaguars in my past and last weekend I spotted by to relive the glory days and get familiar with the current models and I had a very good in depth discussion with a salesperson named Raffi. He showed me around all the models and the pre-owed stock and offered sound advice and a test...
CarGurus Review
- May 15, 2018
What an amazing experience at Rusnak Pasadena Jaguar! Mr. Abraham Kolandjian was great, from email to person. Nice gentlemen at the Finance department too!...
Yelp Review
- May 15, 2018
I recently bought a brand new Jaguar F Pace S model at this dealership. Hands downs for Abraham Kolandjian! He took me for a test drive, but I didn't buy the car that day, came back next week to purchase the car and he bought my favorite Armenian pastries to congratulate me! I'm probably one of...
Yelp Review
- May 12, 2018
Had a great car buying experience with KingPeter (Awesome name!). We walked in to just look around but he gave us such a great deal that we walked out with the F-Pace. Special shout out to David (the manager) as well. Took great care of me and provided excellent service Would highly recommend both...
Yelp Review
- May 10, 2018
Many thanks to Rusnak Jaguar and especially to the internet salesman, David Yaghootian! David was informative about the vehicles, polite, up front and most importantly not the typical pushy car salesman.The process from arriving on lot to driving away was only 1.5 hours and enjoyable. I didn't...
Google Review
- May 09, 2018
Left by Debbie T.
Eden and her team at exceptional. Our appt was handled exactly as expected and they even took extra time to go through a few of th cars feature that I was having trouble with. We live Rusnak!
Yelp Review
- May 07, 2018
Rusnak/Pasadena Jaguar is awesome! This was the easiest car buying experience I have ever had! Jora was the best, took that extra step to get things done and made the process simple and fast. I was in and out in an hour! Thank you again!!Darlene
CarGurus Review
- April 25, 2018
Facebook Review
- April 23, 2018
I had my car serviced at Rusnak last week, service advisor named Benjamin Gutierr was very helpful as always. I am very pleased with the quality of service your company provides. Thank you for your excellent service.
Google Review
- April 18, 2018
Google Review
- April 16, 2018
Google Review
- April 14, 2018
Google Review
- April 14, 2018
Great experience with Rusnak ,Mr Abraham was very helpful !
Yelp Review
- April 12, 2018
One of the best dealerships I worked with. Professional, knowledgeble and amazing staff. I talked to Todd about getting an XJ. He was straight forward with me, no games, and by far the best deal on the market from one phone call away. When I arrived at the dealership the car was washed and ready....
Facebook Review
- April 10, 2018
Yelp Review
- April 09, 2018
Just got my new jag with the help of David Yaghootian, he was very professional and honest. I totally recommend him, he wasn't pushy like most of them and took his time explaining about the car. He made the whole transaction super speedy! Thank you David, for all your help:)
Yelp Review
- April 07, 2018
My experience at Rusnak Jaguar has so far been wonderful.Very professional and respectful team.Jora and Todd were superbly helpful in finding me the car I was looking for. It took us 4 months to locate the vehicle but they got me exactly what I asked for.Jora's friendly attitude and sincerity in...
Google Review
- April 04, 2018
Yelp Review
- March 31, 2018
A big thank you to Jora and Todd for hooking it up with my new Jag! They made it simple fast and gave me an awesome deal! Can't ask for anything more when buying a car.
Facebook Review
- March 31, 2018
This is my second car lease from Mike at Rusnak Pasadena Jaguar. Mike makes the entire experience seamless and put me at ease by taking the time in explaining the different cars' features so that I can make an informed decision. I enjoyed my Jaguar XF and it never gave me a problem, and I am Looking...
Yelp Review
- March 30, 2018
JORA! This guy was absolutely AMAZING ! He is sooo genuine and so professional and respectful. For the very first time in my car leasing experience, I didn't feel like I'm being ripped off or lied to. He is so honest and so patient. The process was smooth and stress free and just so pleasant. Also...
Google Review
- March 28, 2018
Google Review
- March 28, 2018
Facebook Review
- March 28, 2018
I have to compliment Jora on excellent customer service and follow up when I bought my F-Type last week. I am from out of town and he went out of his way to make sure my purchase experience was stellar.
Yelp Review
- March 26, 2018
I bought a new Jaguar F-Pace this weekend and I could not be happier!!! Sylvester and the manager Tony made my car buying experience painless. They were professional, knowledgable and kind! I recommend them to anyone buying a vehicle.
Facebook Review
- March 22, 2018
Left by Thryeris M.
I dropped my car off to address the airbag recall. As always Eden was attentive and my service was thorough. This dealership is all about building relationships, from purchasing to maintenance. If you ask, they will make it happen. You can't beat that with a stick!
Google Review
- March 18, 2018
Left by Ismael C.
Fantastic customer service from the sales team to the service team! Top notch!!
Yelp Review
- March 14, 2018
We just leased a brand new Jaguar XF from Rusnak Jaguar in Pasadena and from our initial telephone call to driving away in our brand new Jaguar, Rusnak of Pasadena, and our sales consultant Igor Babnic amazed us by being very professional, friendly, knowledgeable, very easy to work with, understood...
Google Review
- March 09, 2018
Google Review
- March 07, 2018
Left by Safeer H.
Yelp Review
- March 04, 2018
Just bought a beautiful Jaguar F Pace. Silvestre Sotelo was a patient and knowledgeable sales consultant and the sales manager Tony Silletti got us very close to our trade in deal and purchase price with very little back and forth. Very happy with our entire deal and would recommend these people and...
Google Review
- March 03, 2018
My car buying experience with Rusnak was A1. I initiated the deal online; a few hours later I received a call from Jora. After explaining what I was looking for, Joras professionalism kicked into high gear and the best car sales experience began. Jora was polite, knowledgeable and accommodating...
Yelp Review
- March 03, 2018
My car buying experience with Rusnak was A1. I initiated the deal online; a few hours later I received a call from Jora. After explaining what I was looking for, Jora's professionalism kicked into high gear and the best car sales experience began. Jora was polite, knowledgeable and accommodating...
Google Review
- February 08, 2018
Google Review
- February 06, 2018
Google Review
- February 01, 2018
Left by David K.
Excellent service as always. Have purchased two cars fro Rusnak and used them for service on both.
Google Review
- February 01, 2018
Google Review
- January 30, 2018
Went there to test drive an f-type. Great dealership. Jora, the sales person, spent an hour giving me all the information I was looking for. Great experience. Thank you.
Yelp Review
- January 29, 2018
I went on line & then received a call from David Yaghootian, he made the purchase of my new F-Type a pleasure, David was thorough in explaining all the features to me & I would recommend him to anyone looking for a Jaguar. The dealership was very nice & so was the entire staff.Thanks Mark E. Epstein !!
Google Review
- January 28, 2018
Google Review
- January 27, 2018
Left by Kenneth H.
Facebook Review
- January 24, 2018
Left by Jeffery J.
Google Review
- January 22, 2018
todd and sly are awesome!
Google Review
- January 21, 2018
Left by Manuel M.
Google Review
- January 20, 2018
Left by George G.
Google Review
- January 18, 2018
Left by Andrew S.
Yelp Review
- January 18, 2018
Just got a 2017 XF from Rusnak and could not be happier with the service. Everyone I spoke with was very friendly, knowledgeable and willing to go the extra mile to make the experience as smooth as possible. Shout out to salesmen Hiro, Igor and the sales manager Todd for being extremely professional...
Yelp Review
- January 18, 2018
I've been vehicle shopping for over a year and had narrowed down my selection to just a few vehicles. One of those vehicles was the Jaguar F-Pace S with specific options and color in mind I reached out on the website back in October. The vehicle was available and immediately got a text back saying a...
Facebook Review
- January 17, 2018
Left by Debbie T.
Everyone at Rusnak Jaguar was extremely helpful and pleasant. We especially loved working with Hiro. No "salesy" attitude. Just conversation. We felt we had time to think our decision over on our own time. We highly recommend Hiro and Rusnak Jaguar!
Yelp Review
- January 14, 2018
This is my first Jaguar. My last three cars were Lexus so this was a leap of faith. But after walking into the Jaguar dealership and meeting my salesman Hiro, I felt right at home. The service Hiro provided and with such elegance and patience, was like no other. There was no haggling--only...
Google Review
- January 11, 2018
We had a very pleasant experience with Rusnak getting our F-TYPE. Igor our sales consultant was very professional and courteous, he did his best to find us the car that met our needs the best and provided excellent service through the whole process, and Todd the manager was very friendly and...
Yelp Review
- January 06, 2018
I leased a Jaguar F-Pace R Sport Christmas EveI have to say I'm very pleased with the car & it really does excel in every area.Having been pretty specific in what I was looking for, the guys at Rusnakreally looked after us, spent time, talked us through the cars & broke down all the options...
CarGurus Review
- January 06, 2018
Google Review
- December 31, 2017
Whitney was an incredible saleswomen. She knew her stuff and was very friendly. She followed up with me afterwards. She is a keeper. Thank you
Facebook Review
- December 31, 2017
Google Review
- December 29, 2017
Left by Marta C.
Facebook Review
- December 29, 2017
Left by Pierre A.
Facebook Review
- December 24, 2017
I have been a long time customer. They have taken great care of my vehicle. Eden Esparza is the best!
Yelp Review
- December 24, 2017
Thank you Todd and Mike for their phenomenal customer service. Mike was honest and found me a car within my budget in no time and had me drive home within an hour and a half. My experience went smooth, quick and overall excellent and I don't think I would find a better deal anywhere else. I'm so...
Google Review
- December 19, 2017
We had an awesome experience purchasing our two new Jaguars! Silvester was amazing!
Yelp Review
- December 18, 2017
I was in the market to lease a new car, I usually go straight to a deal and haggle a good price. I found an add on instagram with an amazing deal on a Jaguar XF. I was like my search is over im getting this. I then realized why my wife would always say dont do business with brokers. This guy lied to...
Yelp Review
- December 18, 2017
After years of numerous and expensive repairs on our Mercedes SUV, my husband and I decided it might be time to trade it in and possibly lease. We came in the Rusnak/Pasadena Jaguar just to see what our options were, get a little info and we figured take another week or so to make a final decision....
CarGurus Review
- December 15, 2017
As always a very curtious staff call
Google Review
- December 13, 2017
Left by Steven G.
I had a great experience at Rusnak Jaguar. Both David Yaghootian and the Finance Manager Johanna Iniquez were very professional and answered all my questions. I got all the information I needed to make a decision without the hard sell. I'd definitely recommend Rusnak Jaguar to friends and family.
Google Review
- December 11, 2017
Left by Ohannes O.
Yelp Review
- December 10, 2017
I took a flight from Modesto to Pasadena to come to this hassle free dealership where my salesman Igor Babnic gave me the best lease deal on a jaguar anywhere around He was friendly and honest totally not what I expected. I recommend him to anyone that wants a great deal on a luxury vehicle. Thanks...
Facebook Review
- December 07, 2017
Left by Gary D.
I have owned my F-Type for two years. I purchased and get my car serviced by Rusnak/Pasadena Jaguar and their attention to customer satisfaction can't be beat! I was very pleased with my recent annual service appointment experience. I have only had to go in once a year but they treat me like someone...
Facebook Review
- December 06, 2017
Facebook Review
- December 06, 2017
Left by Justin D.
I have been working with Eden Esparza for years. She is very professional, thoughtful and makes the experience easy. It is great that Enterprise is right in the lot.
Google Review
- December 05, 2017
Left by Mike L.
While the dealership might not always have the best reputation the service guys are always stellar as with the car rental!
Google Review
- December 05, 2017
Left by Rose K.
Google Review
- November 30, 2017
Left by George B.
Facebook Review
- November 29, 2017
I have been going there for year ... The service if consistently excellent. They are also very nice people. highly recommend.
Yelp Review
- November 29, 2017
I hardly leave reviews but this one not only deserved a review, they deserved the absolute highest ranking possible. I started shopping and exploring cars online. I went to several dealers and was thoroughly unimpressed by the level of service I received so I never made a purchase. I came across...
Yelp Review
- November 29, 2017
Came here last year wanting a new car, Sylvestre, not only did he put me in a brand new jaguar XE, but he took in my old car which I still Owed money on and took care of it for me. I paid less than what I thought I needed to pay for a new car. My XE, now a year old, Sylvestre asked me to bring the...
Google Review
- November 28, 2017
Yelp Review
- November 28, 2017
I leased a Jaguar XE35T from David Yaghootian at Rusnak/Pasadena! Everyone I interacted with was very professional and a pleasure to work with! I got a special deal, I'm very happy with the XE and would highly recommend them to friends & family!
Google Review
- November 24, 2017
Yelp Review
- November 24, 2017
I highly recommend David Yaghootian and Mike Hamadani. Prior to stopping in at Rusnak Jaguar in Pasadena, I had gone to another Jaguar dealership and additionally put out multiple inquiries on pricing for the XE. The service I received at the first dealership was just horrible along with their...
Google Review
- November 17, 2017
Google Review
- November 16, 2017
Left by Rafael M.
Excellent service, total hassle and stress free experience. Appreciated the complementary detail as well. Rusnak has maintained their excellent service.
Yelp Review
- November 10, 2017
Unfortunately, after only a couple of months of having the XE, an accident totaled the vehicle. I have to say that this is a solid vehicle folks and we knew we had to get another. Jora and Todd offered an amazing deal for an upgrade to the larger model XF, that we just could not pass up. Once again,...
Google Review
- November 09, 2017
Google Review
- November 08, 2017
Yelp Review
- November 02, 2017
Rusnak Pasadena Jaguar is a great place to buy a car! I highly recommend working with Jora Keshish - his communication is great, he's incredibly patient and willing to go to bat for any request you have to close the deal. Rusnak has always been the best place to buy a car in Pasadena. PB
Google Review
- October 30, 2017
Google Review
- October 30, 2017
Google Review
- October 26, 2017
Yelp Review
- October 10, 2017
I had a great experience leasing a 2017 Jaguar with sales specialist Jora. Jora made the process smooth, minimal wait time, and was great at explaining my options for the lease. Jora also downloaded the Jaguar mobile app and set it up for me, which was a nice bonus! Overall I was very satisfied with...
Facebook Review
- October 04, 2017
Facebook Review
- September 30, 2017
Love this place. How many times have you ever felt that way about a car dealership? I've bought many high end cars over the years and drive away without even being sure of the sales persons name. At rusnak, I never felt pushed or rushed. Their sales people are wonderful as well as the service dept....
Yelp Review
- September 29, 2017
I had an extremely enjoyable car buying experience very cordially assisted by Sylvester Sotelo and his manager, Chris. My purchase of a beautiful Jag XK was made that much better dealing and buying it from these folks. "Class Act"Chell
Google Review
- September 23, 2017
I had a wonderful experience like no other. Igor and Todd certainly made it happen. Thank you very much.
Yelp Review
- September 22, 2017
David was a great salesman who accommodated to all of our needs. He even followed up with everything he promised to after the sale was finalized. If you want the job done with no bs, he's the man you should see. Thanks again David!
CarGurus Review
- September 20, 2017
Google Review
- September 19, 2017
Left by Peter A.
Brandon, was a great fun person to deal with. He was straight forward, and the entire process was quick and simple. Great service and perfect place to lease/buy a jag.
DealerRater Review
- September 19, 2017
Left by Peter A.
Brandon was a great salesman, super fun salesman and the entire sale was quick and enjoyable. Allowed us to test drive whichever car we wanted, and i can honestly say i was more then satisfied with the service and pricing i received.
Yelp Review
- September 19, 2017
Brandon was a great salesman, the entire sale was quick. Allowed us to test drive whichever car we wanted, and i can honestly say i was more then satisfied with the service and pricing i received.
Google Review
- September 16, 2017
Facebook Review
- September 16, 2017
Left by Mary G.
Went to several different dealership 's and got nothing but the run around. From the very first time I bought my first Jag till this time with my third they have been nothing but honest, no pressure, and gave me the best deals. I will not buy anything else other than a Jag because of its performance...
Yelp Review
- September 16, 2017
Todd Kazaraine and Igor Babnic treated me with the outmost respect. Hassle free, right to the point and the best deal in town made my purchase of a 2017 XF 35t a no brainer. These two men come highly recommend when looking for a premium car at a premium car buying experience.
Google Review
- September 14, 2017
Google Review
- September 12, 2017
Left by Larry J.
Great dealership to work with, Brandon our salesman was professional and efficient with our time. Also quickest I've ever been out of finance. Great experience over all.
Google Review
- September 09, 2017
Yelp Review
- September 08, 2017
After three months of trying to buy a Jaguar, with different sales staff, who all really couldn't care less, I decided to give it one last go rather than end up driving a German car. I met Heros, who really was quite the exception to the rule. Attentive, organised and interested in making a sale.The...
Google Review
- September 07, 2017
Left by Douglas W.
Facebook Review
- September 05, 2017
Left by Patrick D.
Whitney was awesome and I love my new Maserati!!!!! The entire experience was so easy and fun! I was in and out of there in less then two hours in my new wheels! Thank you so much Whitney!!!!!!!!!!!!
Google Review
- September 02, 2017
Google Review
- September 02, 2017
Google Review
- August 31, 2017
Left by David T.
Service is first class. Professional, courteous, accommodating, and thorough. There is no "dread" in having your car serviced here due to the usual inconveniences and annoyances experienced at other dealer's service shops.
Google Review
- August 29, 2017
Left by Armen M.
Google Review
- August 25, 2017
Left by Claudia C.
Google Review
- August 24, 2017
My favorite dealership in So. Cal. If you're looking into leasing or buying an upscale luxury car, this is the place to go. Very knowledgeable staff but not pushy at all.
Yelp Review
- August 13, 2017
Me and wifey came here after making appointment with Sylvester and told him what I was interested in (The XE) what I would put down and what I wanted my payment to be stretched through 5 years to be and to my surprise he pulled it off and took an extra 1000 dollars off ( after I asked if he could do...
Yelp Review
- August 13, 2017
Me and wifey came here after making appointment with Sylvester and told him what I was interested in (The XE) what I would put down and what I wanted my payment to be stretched through 5 years to be and to my surprise he pulled it off and took an extra 1000 dollars off ( after I asked if he could do...
Yelp Review
- August 10, 2017
We have been a part of the Rusnak "family" for the past seven years; however, this is our first time with Jaguar. We stopped by one evening and met Dennis (Massey). We shared what we were looking for but could not agree with the terms. A week or so later, Dennis worked with Todd (Finance Manager)...
Yelp Review
- August 10, 2017
highly recommend buying or leasing a car from this dealership. excellent customer service was provided. sales man jora did not play around. it only took him 5 minutes to get me the price i wanted. unbeatable deal was given by him and his manager. extremely satisfied.
Facebook Review
- August 09, 2017
Google Review
- August 08, 2017
Left by Iris D.
Yelp Review
- August 05, 2017
loved the service at rusnak Pasadena , jora keshishi (joe)our Sales guy greeted us right away Todd and khris were fast and made the buying a new car expreince fun and easy thank you guys. if you want the best service for all your car buying needs , and if your ever looking to buy a car and can't...
Yelp Review
- August 01, 2017
Igor Babnic was an incredible help with selecting a vehicle. He was patient, answered all of my questions, and provided additional information freely. He worked tirelessly to get the final numbers that worked for my family. Every one I met there was friendly and professional.
Google Review
- July 31, 2017
Left by Maurice A.
Great service and buying experience for a new car. Jora Keshishi guided me through the process and was helpful without being pushy. After I bought the car I went in a week later with a hand full of questions, and he took a lot of time to assist me in getting everything answered. So even after the...
Google Review
- July 31, 2017
Eden is wonderful!!
Yelp Review
- July 30, 2017
I don't normally leave reviews on yelp but being in the customer service industry, the level of service and patience provided to me was exceptional. Igor took me on a fun test drive and allowed me to go over all the features of the car with no time constraints. He was patient, very knowledgable and...
Yelp Review
- July 30, 2017
I don't normally leave reviews on yelp but being in the customer service industry, the level of service and patience provided to me was exceptional. Igor Babnic took me on a fun test drive and allowed me to go over all the features of the car with no time constraints. He was patient, very...
Yelp Review
- July 30, 2017
It was a pleasure working with Jora to get my first Jaguar. He provided great service and got me a great deal on a new XE lease. Rusnak has a nice selection of cars and the whole process was quick and efficient. Thank you Jora!
Yelp Review
- July 26, 2017
Buying a vehicle couldn't be easier. Sylvestri Sotello is an exceptional sales representative and treated me with world-class service. I've purchased three vehicles at jaguar Pasadena and two from Sylvestri if you're looking for exceptional service and someone who genuinely cares about your purchase...
Yelp Review
- July 25, 2017
I recently had the pleasure of driving out my Jaguar F-Type. It was great working with Rusnak, Jora and Heros answered every question I had, patently. This was my first time working with Rusnak but it will not be the last. Thank you for the great deal.
Google Review
- July 24, 2017
The receptionist is wonderful! Ice been there 2x a year between visits & she remembered me & what i was wearing on my first visit. Calm, no pressure atmosphere.
Google Review
- July 24, 2017
Excellent service! Thank you all.
Yelp Review
- July 24, 2017
i was looking for a jaguar f-type and worked with Denis who was very informative
Yelp Review
- July 22, 2017
I recently worked with Jora Keshishi on a 3 year lease for a Jaguar XE in Silver exterior with black interior. He was great to work with throughout the whole process. I had been looking much more at the Audi A4 and I let Jora know this. Even so he still gave a lot of his time to show me what the XE...
Yelp Review
- July 20, 2017
Worked with Todd and Jora Keshishi for my new F-Type. Called about the car and spoke to Todd about the details before coming in. I came at around 8:30ish and was immediately greeted by Todd and Jora. I ended signing the paperwork for my new car within 10 minutes of the test drive. Todd and Jora were...
Yelp Review
- July 17, 2017
We recently purchased our car from Rusnak and couldn't be happier! Brandon Dame, the Internet Sales Consultant was exceptional. He knows his product, has integrity and provided a fast turnaround. Brandon is extremely professional and so helpful. Johanna, the Finance Manager made for a seamless...
Cars.com Review
- July 04, 2017
After many years and many new cars I have to say that Rusnaks sales and services is head and shoulders above all
Facebook Review
- July 03, 2017
This has been my dealer for the last 29+ years; I'm on the 6th Jag. I've gotten thru Rusnak. Their service dept (as well as sales, etc.) has always excelled in delivering outstanding service, especially their senior service advisor, Eden Esparza, who's been helping me for more than a dozen years! I...
DealerRater Review
- July 01, 2017
Repairs are made easy, the service is great. Quick updates, attentive staff and friendly service. New location works well. Thanks for taking care of my ride.
Google Review
- June 28, 2017
Would you ever drive 70 miles away from home just to pickup a new car? Yes- that's what I did yesterday. I arrived at 9:00PM closing time and Todd K., the manager there, greeted with with a big heart and open arms. Call it a sales tactic if you will, and there are times when such a personality...
Google Review
- June 28, 2017
The receptionist is wonderful! Ice been there 2x a year between visits & she remembered me & what i was wearing on my first visit. Calm, no pressure atmosphere.
Yelp Review
- June 28, 2017
Todd helped me out to buy a Jaguar F-Type and it was a pleasure working with him!He was honest and sincere and very professional. Gave us a great deal and was very helpful.Overall had a good experience and I'm happy with my car!Thanks Todd and everyone else at Rusnak who helped me purchase my Jag!
CarGurus Review
- June 27, 2017
Amazing. They really do take care of you. Thanks
Yelp Review
- June 27, 2017
The most amazing FIVE STAR Jaguar dealership in town!! I'm closer to the Sunset/Beverly Hills location but I got my new Jaguar here at Rusnak Pasadena. Silvester, the sales agent I dealt with is fantastic. He got me out of there in record breaking time than any other car purchases I've ever made in...
DealerRater Review
- June 21, 2017
In at 7.30 offered loaner car but decided to wait told it would be ready within an hour and a half done dusted cleaned and returned with a few minutes to spare thank you Eden
Facebook Review
- June 17, 2017
Left by Rosanne M.
My service advisor, Eden, is superb!!! Great service and great gourmet coffee drinks in waiting area.
Yelp Review
- June 13, 2017
Hands down one of the most quality enterprises I have had the pleasure of working with. The attendants and advisors were prompt and professional, specifically Nicholas who was my amazing advisor. Nick was beyond helpful and made a what I thought would be an unpleasant trip to enterprise , a very...
Google Review
- June 12, 2017
Had a great experience at Rusnak. I were helped by Todd and Paul they set me up with a great deal on a new F Type S. Very Satisfied they still call to see how I like the car.
Google Review
- June 01, 2017
Google Review
- May 31, 2017
Dealing with Rusnak Jaguar Pasadena has been the best experience I have had when buying a new car. The receptionist was friendly and welcoming. I dealt with Jora and Brandon who were both very informative and extremely helpful. The price negotiation was very receptive and I didn't feel pushed at...
Google Review
- May 29, 2017
Good experience. Guys in parts and and service are terrific.
Yelp Review
- May 28, 2017
Two weeks ago I had an accident and my old Jaguar was not repairable but sturdy enough to protect me from being hurt. After 12 years of being superbly helped byEden at the service department, I wanted another Jaguar.Mike Hamadani was extremely helpful in looking for a car according to my...
Google Review
- May 26, 2017
Excellent . I had no wait and everyone was very nice and love their coffee machine!
Google Review
- May 22, 2017
Google Review
- May 21, 2017
Yelp Review
- May 17, 2017
I write to commend the exceptional work of Dennis Massey. I was in the market for an Audi, Mercedes, or possibly a BMW. After spending several hours test driving vehicles this past Sunday, I decided to drop by Rusnak Jaguar to take a look and was fortunate to meet Dennis. He introduced me to the...
CarGurus Review
- May 12, 2017
Very helpful
Yelp Review
- May 12, 2017
I loved being able to get a car for the day right there on the lot, very smooth and easy!Thank you!
Yelp Review
- May 10, 2017
Just picked up my new F type a few days ago. Go see Todd and Brandon, these guys will make it happen!Excellent customer service, professional, and courteous. Not much more you could ask for when buying a car. Thank you very much.
Google Review
- May 08, 2017
Great service thanks to Eden!
Google Review
- May 08, 2017
Facebook Review
- May 02, 2017
I bought my dream car a 2017 Jaguar XE from Rusnak Jaguar of Anaheim Hills from Chris! I got the best deal ever and he was the best car salesman I've ever met. He was kind, patient and very knowledgeable. He knows his stuff!
Cars.com Review
- April 30, 2017
4/28/2017 Yesterday, we purchased a new Jaguar for my dad. What a great experience we had! My dad lives on the Westside and planned on visiting a dealership there. Having purchased at least 8 cars over the years from Rusnak Volvo, Rusnak Audi, Rusnak Porsche and Rusnak Jaguar, I suggested that he...
Yelp Review
- April 16, 2017
My husband and I came in on a Sunday and was out of there within a couple of hours. Todd was straight up, gave me a fantastic deal and I drove out of there with the perfect car! I really don't like going to dealerships and having to the whole "dance" with pricing. So I appreciated that once I got...
Yelp Review
- April 16, 2017
Incredible service, knowledgeable staff, high quality service. I highly recommend and won't go anywhere other than Rusnak.
Yelp Review
- April 15, 2017
Not only is my XF my best car experience, dealing with Rusnak service completes the circle. DEC
Yelp Review
- April 14, 2017
Took care of my car in a timely manner. Drove me to work and picked me up from work on time. After I left there was a new sound. I called back and they fixed it the next day in five minutesThank you
CarGurus Review
- April 12, 2017
The F-Type S Coupe Jaw 380 HP that I purchased is the exact car that I wanted!! I could not have asked for a better deal and service... Abraham and...
Yelp Review
- April 12, 2017
Just leased a 2017 F-Pace premium through Igor. Had to be one of the smoothest transaction experience at a dealership. He had the exact car I wanted and delivered the exact deal that we agreed on over the phone. There were no bait and switch or up selling what so ever. Highly recommend Igor at this...
CarGurus Review
- April 12, 2017
The F-Type S Coupe Jaw 380 HP that I purchased is the exact car that I wanted!! I could not have asked for a better deal and service... Abraham and...
Yelp Review
- April 07, 2017
The facility was nice, the staff was attentive and the work was done promptly. I had a pleasant experience and will definitely return for service.
Yelp Review
- April 02, 2017
This dealer was amazing !! Very courteous and whiling to work a deal without making you feel guilty. Our salesman Mike and the staff deserve your business! Quick and easy!
Yelp Review
- April 02, 2017
Eden always delivers great service. Loaner car provided.
Yelp Review
- April 02, 2017
This dealer was amazing !! Very courteous and whiling to work a deal without making you feel guilty. Our salesman Mike and the staff deserve your business! Quick and easy!
Yelp Review
- March 31, 2017
Although I know it has been tough moving their service department into a new building the service that Rusnak Jaguar has provided, especially though Eden has not diminished. I am definitely happy and would recommend them to everyone. If service alone was all that it took, then Rusnak Jaguar is the...
Google Review
- March 30, 2017
Left by Denika K.
DealerRater Review
- March 27, 2017
Even though the drive is a bit longer for me now that they have moved the service department eastward, I gladly go the extra difference since Eden Esparza is my service advisor. She is so kind, competent, knowledgeable and helpful.
DealerRater Review
- March 26, 2017
Every time I go in Eden takes such good care of me! They can always get me in right away and services done promptly. They always go above and beyond to make it a great experience.
Yelp Review
- March 23, 2017
Best service ever, we have five different cars in the family, and always Rusnak Jaguar exceeds and excels , from the greeter to the service advisor to the technicians. Thanks again.
DealerRater Review
- March 23, 2017
I had a great experience, Igor and Todd were honest, quick, and made a great deal. This experience made leasing my car less stressful. I had a horrible experience with BMW and both Todd and Igor assured me with their friendliness, professionalism, and dedication in making sure this experience would...
Google Review
- March 16, 2017
Left by Yoav K.
Google Review
- March 13, 2017
Google Review
- March 09, 2017
Great experience!
Yelp Review
- March 09, 2017
I had dealt with 3 other dealerships looking for a 2017 Jaguar F Pace. One dealership made an offer but I had to haggle with them back and forth for 3 days and they were overly aggressive with the sale. I called Rusnak Jaguar in Pasadena at 8am, got a call from Abraham at 9:30, and made an...
Google Review
- March 06, 2017
Left by Hamlet B.
Great experience!
Cars.com Review
- March 04, 2017
Took my 2016 XF to new service facility for factory-related software update, annual service and inspection for annoying rattle. Larger service facility is hugh improvement. Service writer Benjamin was efficient and helpful. Took test ride with Craig who diagnosed and solved rattle issue. Nick at...
Facebook Review
- March 02, 2017
Left by Kevin M.
Eden took care of my software updates gave me a lift to work and because I was busy later that day she arranged to have my car dropped off to me Great service and excellent customer attention A big thank you to Eden and her team
Google Review
- February 28, 2017
Eden as always did an excellent job of takingcare of my Jaguar. All work was done just fine.
Google Review
- February 27, 2017
Left by Bhalchandra G.
Buying my jaguar XE at Rusnak jaguar was a very pleasant experience. Not only were the deals the best in a 100 mile radius, the people and the service was extraordinary. Igor Babnic was our contact salesperson and he followed up with us very nicely. He listened to all the requirements I was having...
Yelp Review
- February 26, 2017
We purchased a new F-PACE last week and had a great experience working with Kevin and the rest of the team!
Google Review
- February 23, 2017
They took care of everything, even the tiniest details. The price was fair and the loaner car was a Jaguar--can't beat that!! I'll be back for sure.
Google Review
- February 23, 2017
Google Review
- February 23, 2017
Google Review
- February 23, 2017
Left by Joel D.
Yelp Review
- February 23, 2017
Best Ever!!! I brought my Jag in for service and although they were really booked up.. they were so nice and courteous. Eden, my service gal, always called me back if she was busy and she handled all the numerous items that needed to be taken care of. Jaguar dealership at Rusnak/Pasadena welcomed me...
Yelp Review
- February 23, 2017
Just bought the new Jaguar F-Pace and had a great experience at Rusnak in Pasadena. No hassle, open to negotiations on price, friendly, and knowledgeable. Silvestre (my salesman) took us for several test drives and stayed in touch with us afterwards without being pushy. Got what I think is a very...
Yelp Review
- February 22, 2017
I had a very nice experience in buying a new Jaguar from Rusnak/Pasadena. I found the combination of features my wife wanted Rusnak's website and called them over the phone. I was directed to Silvestre Sotelo of the sales department. He gave me a very fair offer and we made the deal. I wanted the...
Yelp Review
- February 22, 2017
I just purchased my car from Egor and would like to say he provided us with the upmost customer service. He got me a great deal on a beautiful car. I would recommend him and the dealer to all my friends and family for any future auto sales or leasing.
Yelp Review
- February 22, 2017
Great Experience!!!!! I was looking for a Lexus IS250 and narrowed the selection down to 3. As it turned out Rusnak/ Pasadena Jaguar had one, but it was the furthest away. My wife and I was greeted by Igor Babnic right away. I have purchased a few cars and it is typical when you are browsing for a...
Yelp Review
- February 22, 2017
Mike and Aman are the best! Victoria and Paul Rusnak need to make sure those two stay with the company to keep my continued business.
Google Review
- February 21, 2017
They took care of everything, even the tiniest details. The price was fair and the loaner car was a Jaguar--can't beat that!! I'll be back for sure.
Facebook Review
- February 19, 2017
I did some research on new auto models and was considering visiting a few auto dealerships in order to decide if I should lease or buy a new vehicle. Rusnak Jaguar was my first and the last stop, as Ive never made it ty any other auto dealerships. The customers service was excellent and I found...
DealerRater Review
- February 18, 2017
Michael, Sylvester and David are great! This was the easiest, most convenient, honest and professional car buying experience. They even offered to deliver my new car to my office and do all the paperwork at my desk. I highly recommend this dealership the next time you are shopping for a new car!!
Google Review
- February 14, 2017
Would you ever drive 70 miles away from home just to pickup a new car? Yes- that's what I did yesterday. I arrived at 9:00PM closing time and Todd K., the manager there, greeted with with a big heart and open arms. Call it a sales tactic if you will, and there are times when such a personality...
CarGurus Review
- February 13, 2017
Fast transaction professional staff
DealerRater Review
- February 12, 2017
From the moment you walk in you are treated with such respect and they make you feel important. From Mike the salesperson to Khris Sales manager and finally Johanna the financial manager. Thank you to all the team I am enjoying my F-Type 2017
Google Review
- February 09, 2017
Google Review
- February 09, 2017
Benjamin at service was awesome!
Google Review
- February 09, 2017
serve person,Eden Esparza, was exceptional in helping me
Google Review
- February 09, 2017
He was very professional and he make me fill at home .thank you.
Google Review
- February 09, 2017
Excellent service!
Google Review
- February 09, 2017
Edna is the best!
Google Review
- February 09, 2017
Excellent!
Yelp Review
- February 02, 2017
Would you ever drive 70 miles away from home just to pickup a new car? Yes- that's what I did yesterday. I arrived at 9:00PM closing time and Todd K., the manager there, greeted with with a big heart and open arms. Call it a sales tactic if you will, and there are times when such a personality would...
Google Review
- January 28, 2017
RUDY WAS AMAZING! Everyone at the Jaguar Rusnak was helpful and welcoming. Happy to be apart of the family.
Google Review
- January 28, 2017
Everyone was very helpful, quick and nice. Enjoyed the whole experience.
Yelp Review
- January 28, 2017
I highly recommend working with Kevin M. !!! I personally did not buy a car but I came here over the weekend with my parents. We were just browsing and Kevin was very very helpful to us. I used to work at a car dealership so I know salesmen don't like their time being wasted but Kevin was nothing...
Cars.com Review
- January 26, 2017
Great car buying experience - no pressuring from the sales staff, let me drive several cars and they were extremely well versed on the features and differences in each model type. I ended up leasing an F-Pace R Sport and I love it so far.
Yelp Review
- January 23, 2017
I love it here!! Rudy was SO helpful and made the process very easily and enjoyable. It was my first time buying a car and it could not have been better. Rudy sold me the car that makes me so happy every single day. The entire staff there is great and amazing. Happy to be a part of the Jaguar Family...
DealerRater Review
- January 13, 2017
This is the second Jaguar we have purchased from Rusnak in the last 3 years, both experiences were great. My wife and I both would not hesitate to recommend Rusnak to our friends.
Yelp Review
- January 13, 2017
I bought a Porsche from Rusnack/Pasadena back in 2010 and had a good experience with them. This year, when I decided to buy a new car, I remembered them again. Although, I checked with another dealership, I felt more comfortable going back to Rusnak and buying my Jaguar from them. Kevin, Igor and...
Google Review
- January 11, 2017
Google Review
- January 09, 2017
Left by Kyle L.
Google Review
- January 09, 2017
Left by Brian M.
Yelp Review
- January 04, 2017
Kevin, the Internet Sales Manager, made buying a car so smooth and effortless. He was professional, entertaining, and easy to talk to during the entire process. I'll definitely be back for future car purchases.
DealerRater Review
- January 03, 2017
Great customer service. Eden is a pleasure to work with and always is attentive to customer needs. I wish everyone were as easy to deal with as her.
Yelp Review
- December 29, 2016
The best! I will purchase all my vehicles from Rusnak because of the great service they provide in each department. A Wonderful experience.
Google Review
- December 24, 2016
Left by Darrell B.
Google Review
- December 23, 2016
Benjamin at service was awesome!
Yelp Review
- December 22, 2016
Had a great experience working with Benjamin in service! He listened to all of my concerns and was super helpful!
Yelp Review
- December 22, 2016
Had a great experience working with Benjamin in service! He listened to all of my concerns and was super helpful!
Cars.com Review
- December 16, 2016
I had a great experience with Mike, the customer service representative.
DealerRater Review
- December 14, 2016
Left by Karen K.
Ben saw me promptly as I had a tire issue. They were very busy, but he didn't want me driving on it. It was ready for me immediately and the car wash is always a bonus. Ben gives 100% and I appreciate that! THANK YOU Karen Kiefaber
Google Review
- December 12, 2016
Google Review
- December 08, 2016
Google Review
- December 06, 2016
Words cannot express our sincere gratitude of the ultimate "service" experience we received from Eden Esparza, Service Sales Advisor, at Rusnak/Pasadena Jaguar. Eden is the epitome of exceptional professionalism, client-focus, can-do manner, going the extra mile, and she stands on her own merit...
Google Review
- December 04, 2016
Google Review
- November 23, 2016
I recently visited the Rusnak/Pasadena Jaguar dealership where I came in less than 15 minutes of closing time; where I was greeted by an extraordinary salesman, Paul. Though out the whole visit he answered all of my questions, showed me the exact car I wanted, and did many other things. In short,...
Google Review
- November 23, 2016
This was an amazing experience!! AND Kris THANK YOU so much for ALL of your help, I greatly appreciate it. You made my purchase a fun and pleasant experience *** Sylvester thank you as well - I love my XF Sport :)
Google Review
- November 23, 2016
Eli and Todd were marvelous. Eli was so very patient working with us as we made up our minds to purchase the F-Pace.We absolutely love our first Jag!
Google Review
- November 23, 2016
I have been completely satisfied with the service at Rusnak Jaguar. They have made great effort to accommodate my schedule, needs, loaner cars, etc.
Google Review
- November 23, 2016
Abraham Kolandjian made my car shopping experience so fun and easy that I drove overnight from San Francisco to LA to buy the car. I highly recommend him and look forward to doing that drive next time I'm in the market for a new car.
Google Review
- November 23, 2016
Purchased Jaguar XF-R Sport on 8/19/16. I must say that it was the best car buying experience that my wife and I have every had. What an outstanding team of sales and management, particularly Paul Kevorkian, Silvestre Sotelo, and Todd Kazariane. All were super knowledgable, motivated, and truly...
Google Review
- November 23, 2016
By far the best auto repair experience I've ever had. William at Rusnak took time to explain the repair process to me. My car was repaired beyond my satisfaction. Thank You William and Rusnak Jaguar
Google Review
- November 23, 2016
Excellent customer service. Fast, quick without compromise.
Yelp Review
- November 23, 2016
Sylvester went above and beyond to make sure that everything went good with my car. Very pleased with his service and professionalism. Definitely made my experience a memorable one!
Google Review
- November 19, 2016
Cars.com Review
- November 19, 2016
Top notch dealer for buying a car and for service. 100% chance of getting another Jaguar from Rusnak Pasadena Due to their amazing sales and service dept.
Google Review
- November 18, 2016
Left by Rafael M.
Excellent service, total hassle and stress free experience. Appreciated the complementary detail as well. Rusnak is the bee's knee's!
Google Review
- November 18, 2016
Left by Patrick C.
Yelp Review
- November 04, 2016
Abraham is fantastic Great salesman honest helpful and fun all at the same time THANKS
Google Review
- November 03, 2016
Benjamin did a great job.
Google Review
- November 02, 2016
This was an amazing experience!! AND Kris THANK YOU so much for ALL of your help, I greatly appreciate it. You made my purchase a fun and pleasant experience *** Sylvester thank you as well - I love my XF Sport :)
Google Review
- October 30, 2016
Excellent customer service. Fast, quick without compromise.
Cars.com Review
- October 29, 2016
Good service. Good sales personel. A lot of jaguar car to choose from. The area is clean. Good costumer service. Good financial services. 5 star overall rating.
Cars.com Review
- October 28, 2016
Eden Esparza is amazing. Always there to answer any questions or handle any problems.
DealerRater Review
- October 28, 2016
Good service. Good sales personel. A lot of jaguar car to choose from. The area is clean. Good costumer service. Good financial services. 5 star overall rating.
Google Review
- October 27, 2016
Excellent!
Google Review
- October 23, 2016
Abraham Kolandjian made my car shopping experience so fun and easy that I drove overnight from San Francisco to LA to buy the car. I highly recommend him and look forward to doing that drive next time I'm in the market for a new car.
Google Review
- October 22, 2016
Always a courteous and professional experience.
Facebook Review
- October 17, 2016
Just bought the F Type S - British Edition of the Convertible...Kevin McDonnagh Is an HONEST, exceptional Salesman who makes magic happen...I now have the greatest car i have ever driven in my entire life and I could not be happier... First class dealership would recommend them to anyone!!
Yelp Review
- October 17, 2016
Just bought the F Type S - British Edition of the Convertible...Kevin McDonnagh Is an HONEST, exceptional Salesman who makes magic happen...I now have the greatest car i have ever driven in my entire life and I could not be happier... First class dealership would recommend them to anyone!!
Yelp Review
- October 16, 2016
Went here today to pick up an F-type today, my sales associate, Rudy Sherbini made the process stress free and as fast as possible(none of the cheap salesmen bs). Definitely check him out, I would give these guys more than 5 stars if I could, but that's not possible. Keep up the great work guys!
Yelp Review
- October 10, 2016
So we came here to see Todd who we were referred to by a family friend. We have been leasing through Mercedes Benz for the past 10 years but we wanted to see what jaguar had to offer. Walked in just to see what they had, we really liked the XJL and asked him to give us an estimate. Without being a...
Yelp Review
- October 10, 2016
So we came here to see Todd who we were referred to by a family friend. We have been leasing through Mercedes Benz for the past 10 years but we wanted to see what jaguar had to offer. Walked in just to see what they had, we really liked the XJL and asked him to give us an estimate. Without being a...
Google Review
- October 07, 2016
Google Review
- October 05, 2016
This was an amazing experience!! AND Kris THANK YOU so much for ALL of your help, I greatly appreciate it. You made my purchase a fun and pleasant experience *** Sylvester thank you as well - I love my XF Sport :)
Yelp Review
- October 05, 2016
I've leased an Audi, a Benz, and a Lexus but none even came close to the service and friendliness that Rusnak Jaguar provided me. I went in 3 times to test drive the XE, and Rudy was amazing help each time, the service he provided me from start to finish was A+. I'd also like to thank the Finance...
Google Review
- October 02, 2016
Left by Bruce P.
Brandon and James were both great to work with. Enjoyed the process. Brandon very helpful when I ordered the car and also at delivery. James took care of all the financing paperwork very efficiently and friendly.
Google Review
- September 27, 2016
Left by Perry C.
Yelp Review
- September 26, 2016
Everyone did their job great. I found them online, and I dealt with the online manager for a while until we could agree on a car and price I wanted, without me having to go into the showroom. When I got there, I was helped by a salesman (Brandon) who was not pushy, easy to get along with, honest and...
Google Review
- September 20, 2016
By far the best auto repair experience I've ever had. William at Rusnak took time to explain the repair process to me. My car was repaired beyond my satisfaction. Thank You William and Rusnak Jaguar
Cars.com Review
- September 19, 2016
Excellent service from all the staff very easy going and hard working people trying to always getting the best deal.
Google Review
- September 15, 2016
Had a great experience at Rusnak. I were helped by Todd and Paul they set me up with a great deal on a new F Type S. Very Satisfied they still call to see how I like the car.
Yelp Review
- September 12, 2016
Just leased an F-Pace at Rusnak Pasadena Jaguar. Igor was incredibly communicative and up front with pricing and availability. He responded to text and calls usually within the hour and worked with me to find the right fit for me and my family. I highly recommend working with Igor if you are...
Google Review
- September 05, 2016
Great service and communication throughout the buying experience. I recommend the dealer to all my friends and family plus those reviewing my post
DealerRater Review
- September 04, 2016
I bought my Jaguar from Rusnak and have had it serviced there for the past three years. Yesterday was the third annual service and there was one glitch when I left. I turned around and drove back and everybody dropped what they were doing to fix the problem in about 10 minutes! Thanks to Eden...
Google Review
- September 02, 2016
Google Review
- September 02, 2016
Cars.com Review
- September 02, 2016
I bought my Jaguar from Rusnak and have had it serviced there for the past three years. Yesterday was the third annual service and there was one glitch when I left. I turned around and drove back and everybody dropped what they were doing to fix the problem in about 10 minutes! Thanks to Eden...
Cars.com Review
- September 02, 2016
Left by Lena B.
Eden is the best ! She took very good care of me .
Google Review
- August 28, 2016
Purchased Jaguar XF-R Sport on 8/19/16. I must say that it was the best car buying experience that my wife and I have every had. What an outstanding team of sales and management, particularly Paul Kevorkian, Silvestre Sotelo, and Todd Kazariane. All were super knowledgable, motivated, and truly...
Cars.com Review
- August 25, 2016
Igor Babnic, what a gentleman our sales consultant was, honest and upfront, all the interaction was pleasant and the process enjoyable. Definitely, the smoothest transaction we ever had. Thank you Igor for helping us getting to ride the new XE, a wonderful, fresh looking car. We are very satisfied...
Google Review
- August 09, 2016
Eli and Todd were marvelous. Eli was so very patient working with us as we made up our minds to purchase the F-Pace.We absolutely love our first Jag!
Cars.com Review
- August 06, 2016
Just made my third new car purchase from Rusnak Jaguar and the process gets easier and easier. Even though there are dealerships in closer proximity to my home, I continue to return to Rusnak Pasadena because of the long term, consistent and exemplary service I receive from Eden Esparza. She...
Google Review
- July 30, 2016
My service advisor named William is great. See him if you need service on your car!
Cars.com Review
- July 28, 2016
Eden always takes care of us, she is knowledgeable and personable. Our experience with this dealership is always pleasant, can't say enough good things about Eden and the team there.
Google Review
- July 09, 2016
Just got a XF S.Brandon and Abraham are the best sales consultants that I have ever met.I have discussed and met too many sales men however they are the best.They are very polite, helpful and best deal of course.I hope their manager knows how nice they are.I really hope to work with them later...
Cars.com Review
- June 30, 2016
Left by Nicholas B.
With the help of Brandon Dame, I just recently had a wonderful experience getting into a new XE. Brandon and I exchanged emails for about a week. He was responsive, professional and actually took the time to locate a model with the exterior/interior color(s) I was looking for. After a test drive,...
Google Review
- June 29, 2016
Great experience with the sales team at Rusnak Pasadena Jaguar. Thanks to Amy and Aaron on making the purchase of our new F-Type such a wonderful day.
Google Review
- June 28, 2016
Great service & car selection, professional salesmen, beware of the finance guy. One of the best dealers in and around L.A.
Cars.com Review
- June 20, 2016
I've been coming to Jaguar for 15 years, first I had Matt as a service writer then Eden. Both deserve an A+ . Eden A++. However I'm extremely disappointed that Jaguar is not backing the quality of their fine interiors. Case in point I purchase this 5th jaguar from Valencia Lexus and purchased ,for...
Cars.com Review
- May 06, 2016
I just purchased my fifth jaguar. I purchased the last three at Rusnak. I love the service and people there. While it does get busy in service, they do a very good job. Tony in service is great, I go in just to get it detailed since my jaguar doesn't service very often. Mike in sales is dedicated...
Cars.com Review
- April 28, 2016
Eden and Mig have taken care of servicing my Jaguar for the past 7 years and have done an excellent job. Eden is my service advisor and Mig is my technician. They are both very professional and knowledgeable. They go over and above to ensure my car is in top condition. For example, they let me know...
Google Review
- March 09, 2016
Left by Phyllis C.
Excellent experience as always. Eden is a doll and goes the extra mile. She's always concerned about the client. From ensuring a rental is ready to go when I arrive, to consistently communicating up-to-date info while my car is being serviced, I never have to wonder what's going on. Tony is also...
Google Review
- March 09, 2016
Unquestionably the caliber of support we consistently receive from both our Service Adviser Eden Esparza and Tony Lopez, Service Manager is what ensures we remain enthusiastic and devoted Rusnak customers.The effective and efficient manner they demonstrate in providing personalized service is a...
Google Review
- March 02, 2016
Left by Joe S.
Cars.com Review
- February 14, 2016
I purchased my Jaguar from Rusnak last year. I was very happy with the sales team. Thank you Todd & Sam. The service team has also gone out of there way to fulfill all of my service needs. Thank you Eden & Ralph from the service department.
Cars.com Review
- February 10, 2016
Eden Esparza has taken care of ALL my Jaguar needs for years! wouldn't have it any other way. Always friendly,professional, knowledgeable & honest. Always an excellent experience! Thanks Eden!
Google Review
- February 09, 2016
Excellent service advisor.
Cars.com Review
- February 08, 2016
I find the Jaguar service experience @ Rusnak/Pasadena is on par with the excellent, majestic, state of the art, luxury automobiles they sell. Eden walks you through the experience with professionalism, knowledge and a pleasant personality. Customer care at its finest. She makes you feel appreciated...
Cars.com Review
- January 13, 2016
Eden shows her enthusiastic of loving her job. Good expectation is the key to makes the client happy and makes the company proud of having Eden as part of this business. Thanks Eden!
Cars.com Review
- December 29, 2015
We have been bring our car in to Rusnak for service and maintenance for the last ten years. Eden has always be ready for our arrival and is very knowledgeable of the Jaguar car. She knows exactly what and when service is needed. We are always impressed with her care for her customers.
Cars.com Review
- December 19, 2015
Our Service Advisor (Eden) was ready for our arrival with all paperwork and a loaner car ready to go. On the return, our car was completed on time, cleaned and ready to depart.
Cars.com Review
- December 19, 2015
The service and sales are always a positive experience with Rusnak. Eden in service is extremely experienced in the Jaguar brand and it shows. As a previous mechanic, I know. I can work on my own vehicles, but I really don't have time. So I go where I trust-RUSNAK. My next Jaguar will be...
Cars.com Review
- December 19, 2015
Ms. Eden Esparza represents the best in the Service Department: she is cordial, very knowledgeable and professional. What an absolute jewel to do business with.
Cars.com Review
- December 02, 2015
This is the first time we used the Rusnak Dealership for any of their Models. This is really a terrific Dealership at the Jaguar Location. From Silvestor and AMy in Sales, to Aaron in Finance, they made it a great experience in buying my Jag XFR sport.
Cars.com Review
- November 20, 2015
I was referred to Rusnak and expecially to Eden by my cousin. Eden was very knowledable about the jaguar xjl. which is the car I brought in for service I highly recommend Eden and Rusnak Sincerely Andrew C
Cars.com Review
- November 14, 2015
Very please with how Jaguar handled servicing my leased Jaguar 2015 XF ... very professional and friendly personnel and I'm totally happy with the result
Cars.com Review
- November 13, 2015
DEALING WITH RUSNAK HAS BEEN AN ON GOING RELATIONSHIP IN MY LIFE. THEIR DESIRE IS TO BE OF SERVICE TO YOU IS THE VERY BEST MIKE H. AS MY SALES PERSON IN PASADENA DID ALL THAT WAS POSSIBLE TO WORK WITH ME. I LOVED HAVING MY CAR DELIVERED WITH RED ROSES AND THE GREAT HELP OF "LITTLE DAVE" IN...
Cars.com Review
- October 25, 2015
Eden Esparaza has been great! She is very professional and very knowledgeable. She takes time to explain and answer all the questions. In addition, Eden provides many helpful suggestion. My experience at Rusnak with Eden has been excellent! Thank you, Rusnak!
Cars.com Review
- October 02, 2015
My service representative, Eden, always lets me know in advance when the best time is to bring my car in to avoid delays. She always greets me with a smile and makes me feel like I'm her most important customer--although I'm certain she makes every customer feel the same way. Eden is exceptionally...
Cars.com Review
- September 11, 2015
My experience was top notch. Abe Kolandjian was fantastic. He called me immediately after sending an inquiry and showed me the car that met my exact preferences. He made sure that i was happy and repeatedly told me he was available at anytime for questions. Really great purchasing experience and...
Cars.com Review
- September 05, 2015
My service representative, Eden, is always courteous and professional. She always provide me with the best service and made sure everything checks out and responds to my inquiries promptly.
Cars.com Review
- August 22, 2015
The warranty work done on our Jaguar took a bit longer than anticipated...Rusnak did a wonderful job in all issues addressed, along with above and beyond phenomenal customer service by Eden Esparza and the whole staff! They gave us a free rental car, and when our work was done because we live a...
Cars.com Review
- August 20, 2015
Eden is so knowledgeable and always kind and courteous making sure my needs are met. There was a complex problem with the electrical system on my Jaguar and Eden made sure it was handled correctly and to my satisfaction.
Cars.com Review
- August 07, 2015
Easy to work with, fair, and friendly. Would highly recommend the dealership and salesmen. Worked hard to meet our requests and came to a fair compromise. Easy to work with. You won't be disappointed.
Cars.com Review
- August 01, 2015
Eden made sure I was able to secure an appointment for regularly scheduled service before the deadline of a special for 15% off. As usual, Eden was at work well before the 7:30 opening and arrange for a loaner car while mine was being serviced. She's the BEST!
Cars.com Review
- July 30, 2015
Great service from a legendary dealership. Although the service department was short handed, they made good on their promise. Eden and Steve were responsive and delivered my car on the appointed day.
Cars.com Review
- July 25, 2015
Once again, Eden and the Rusnak group made our "traffic tortured" trip to Pasadena well worth the time and effort! Once again Eden greeted us personally with a smile, warm welcome and efficiency.. Our warranty has reached its end and our options were explained and once again the maintenance for...
Cars.com Review
- July 18, 2015
I originally bought my car at Rusnak/Pasadena Jaguar. When I moved to Santa Monica, I started servicing my car at a closer location. After a couple of disastrous results, I decided from then on to travel the extra miles to go only to Rusnak. They've always done a solid job. But the last couple of...
Cars.com Review
- July 17, 2015
Great experience, they went out of their way to service and clean the car and get me on my way! Greeted and helped immediately, car spotless and all of the work done the first visit
Cars.com Review
- July 08, 2015
Was driving along, minding my own business when the displays in my 2007 Jaguar S Class started flashing inconsistent error messages. Based on past experience with Rusnak [we have bought 8 cars there over 30 years] immediately contacted Eden Esparza, our Rusnak service concierge. Brought it in and...
Cars.com Review
- July 08, 2015
On a 4th of July weekend my tire blew on the freeway. The experience was stressful. My Service Advisor Eden took my stress away. I called her first and she connected me with Jag Roadside assistance . She waited for me at the dealership and had a rental waiting for me. I am beyond gratitude in words...
Cars.com Review
- July 08, 2015
Eden is amazing! She if very professional, helpful and flexible. You could tell has a lot of experience. Excellent communication skills! Also, Tony, I believe he is the manager. He has a very nice and friendly personality. Overall, I have had a very nice experience with both of them.
Cars.com Review
- April 18, 2015
I recently had one my two Jaguar F-Types serviced at Rusnak Jag. From start to finish, the experience was outstanding. The entire Service Team was courteous, attentive, quick and meticulous when it came to providing complete first class service. I was beyond impressed.
Google Review
- March 09, 2015
I would like to thank Eden, Michael and the Service Team at Rusnak Jag for the recent service experience. I recently purchased a private party used 2003 S-Type (literally broke the bank with the purchase), so having to service any part of the vehicle would be a challenge. Of course, there are...
Cars.com Review
- November 07, 2014
I would like to thank Eden, Michael and the Service Team at Rusnak Jag for the recent excellent service experience . I recently purchased a private party used 2003 S-Type (literally broke the bank with the purchase), so having to service any part of the vehicle would be a challenge. Of course,...
Cars.com Review
- July 04, 2014
Buying an expensive car should be a delightful experience. This was that!! I went to Rusnak knowing exactly which car I wanted and left with it at the price I wanted.
CarGurus Review
- April 01, 2014
Stephen Rumph salesman was very professional and worked with me to make sure satisfaction with my 2009 Turbo Cab. Awesome Car.
CarGurus Review
- December 14, 2013
Todd was great to work with. Every member of team Rusnak that we dealt with was professional, non-pushy, and with a huge sigh of relief, very easy to work...
Cars.com Review
- April 24, 2013
I found Bill and then Sam to be very concerned about our needs and desires. They were very focused on getting us a new car without being overly foceful. I found the experience both informative and enjoyable.These are guys I'd like to get to know better. We leased an XF I4 and are very pleased with...
Google Review
- February 09, 2013
The new F-Type...
Google Review
- December 01, 2012
George Chen always make sure the work on my car is perfect. Every time I've dealt with him it has been a first class experience. He promptly returns phone calls, is always truthful, he never over-promises and he is always friendly. His customer service is the reason I'm going to buy my next car...
Cars.com Review
- June 20, 2012
Process to negotiate, test drive vehicle, complete and sign forms was pleasant and efficient. Dealing with such professional group at Rusnak Jaguar made me realize how easy it can be to purchase a vehicle. These guys are friendly, easy going, and helpful. No hassles at all! I do recommend Rusnak.
Cars.com Review
- June 18, 2012
Great personalized service where you are treated as an individual rather then a cash carrying mark ripe for a quick sale. No pressure atmosphere where personal service, including housecalls are included as part of customer service.
Cars.com Review
- June 16, 2012
These guys are awesome. Their competitor Gallon practically threw me out of their dealership citing it was too early to get me out of my lease into a new one. So i called the guys over at Rusnak, they brought me in, although the deal to be made was a bit challenging, they pulled it off thanks to...
Cars.com Review
- June 16, 2012
After 2 negative experiences a long time ago, I walked in to this dealer while waiting for my rep at another dealership, just to browse without a genuine interest in Jaguar. Onnig is the reason I chose Jaguar this time. His honest, committed, and consultative approach made me feel that he was truly...
Cars.com Review
- June 16, 2012
onig is the best! he even showed up for my service to help me with my needs at 8pm on a thur night on his day off,best sales person i would reccomend highly ,i wouldnt buy a car elsewhere!
Cars.com Review
- June 15, 2012
dealing with Mike is my greatest pleasure. he provided a SUPER professional; knowledge about the Jag that i purchased. make sure we are satisfied. also the after sale service (such as calling, greeting & follow up with anything if i need help for the car) make us love to keep purchase future cars...
Cars.com Review
- May 18, 2012
Great service team! A++++ Eden and Craig go the extra mile to make sure that my car is well taken care of! At other dealers that i tried previous to Rusnak, I would go in with one problem and left with 5! Not at Rusnak! Always leave with a smile and on time! :) Thank you!
Cars.com Review
- May 16, 2012
Eden Esparza is exceptional. She really goes out of her way to make sure the customer is 100% satisfied, and that everything gets done right and on time. I have a dealership 2 miles from my house, and tried to get service there once, and it was terrible. I drive 30 miles to get my car serviced...
Cars.com Review
- May 16, 2012
Great service team! A++++ Eden and Craig go the extra mile to make sure that my car is well taken care of! At other dealers that i tried previous to Rusnak, I would go in with one problem and left with 5! Not at Rusnak! Always leave with a smile! :) Thank you!
Cars.com Review
- May 15, 2012
I have been a loyal Jaguar Owner with 4 cars for more than 14 years. The Rusnak Service Department is a pleasure to deal with. The Service Manager, Tony Lopez continues to strive to give his Customers TOP SERVICE! He always goes the extra mile to problem solve and work out unknown issues with...
Cars.com Review
- May 14, 2012
Very friendly, courteous and knowledgeable by personnel like Kareema Mamdani. Good diagnosis by experts like Scott Swirles who explains the reason and cause of the problem if any making you feel comfortable. Good team!!
Cars.com Review
- May 01, 2012
I have been getting my cars serviced at Rusnak Pasadena for the last 9 years. I drive 60 miles round trip in traffic to get there yet I have another Jag dealer 2 mikes away. Must be a reason! The work is always performed correctly the first time and on time. I never feel like I am being sold...
Cars.com Review
- April 26, 2012
This is my Third car from this dealership. I have purchased 2 Jaguar's and 1 Audi; they're the best in service and sales. The General Manager is very pleasant and my service agent George Chen is the absolute best. His professionalism and knowledge of the car is amazing. Plus his spirit and...
Cars.com Review
- April 26, 2012
hi have been servicing with rusnak for many years. I have purchased 3 cars from Rusnak because of the quality of personal assistance i have received from eden and the entire service department. i have had many issues with all my cars and i continue to go back to rusnak because they are like...
Cars.com Review
- April 26, 2012
George Chen in service is great. He is very accommodating and always makes sure I am apprised of the status of my vehicle. My car is serviced in a timely manner, and there is always a rental available for me.
Cars.com Review
- April 26, 2012
George Chen always make sure the work on my car is perfect. Every time I've dealt with him it has been a first class experience. He promptly returns phone calls, is always truthful, he never over-promises and he is always friendly. His customer service is the reason I'm going to buy my next car...
Cars.com Review
- April 26, 2012
I never thought I would consider the quality of the dealership when buying a car. I always looked for a car that I liked. But after working with Geroge at Rusnak, I don't care where he works ... I will buy a car from them!
CarGurus Review
- November 13, 2011
My experience with Rusnak Jaguar was very professional. I dealt extensively with Mr. Jeff Assad. He was informative,not pushy,and went beyond professionalism...