Don Clayton was my guy and he?s zero pressure and knew his stuff. Made the whole process easy. Will always buy my Mercedes from this dealership.

Dealer Replied: Payne, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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On time appt, service performed as expected, oil change, cabin filters, Schedule A, and brake analysis completed. Personnel very friendly, courteous, knowledgeable, and provided insight to my questions.

Dealer Replied: Thank you! We hope to be of service to you again!

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The dealership is always accommodating a work done in a timely manner. The loaner program is very convenient too.

Dealer Replied: Hi, thank you for your review! Happy motoring!

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Exceptional customer service. Extremely friendly. Quick and efficient maintenance with the consumer in mind. Must try!

Dealer Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Bought my car there and just had it worked on last week. Lied to and deceived by service worker and still waiting on a call back from their service manager! Very much disappointed and such! Beware of their service!

Dealer Replied: Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the frustration caused by the lack of follow-up and communication. This is not the level of honesty or service we expect from our team. I would appreciate the opportunity to speak with you directly, review the situation, and work toward making things right. Please contact me at your convenience. Malcolm Gage, General Manager Mercedes-Benz of Chesterfield 314-919-8000

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Excellent Service!!!! I love this place! Will definitely recommend to more customers! My car is one of a kind and definitely is unique to my personality! Mercedes is definitely hands down the best luxury car choice! Go get yours today!

Dealer Replied: Hi, thanks so much for rating us so high! Be safe on the road!

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Amir, Roy and Chad all provided great costumer service. Awesome service and wonderful experience Happy!

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Personnel at this place were very courteous, spent good amount of time explaining service details. Service was completed efficiently. Deanne was excellent and answered questions I had, and kept updating periodically.

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I went in for battery replacement. The ease of scheduling appt was smooth. Deann was great to work with. I met Bryce in Service and was impressed with his knowledge of my vehicle. Total 5 stars across the board Keith Garrison

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The deal was great (financing, complimentary maintenance, discount). Willingness to find the right vehicle in another state. Friendly and professional experience. I would buy here again.

Dealer Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Routine visit for tires and Svc A - done well as always with appropriate suggestions for additional work after the multi-point check. Service advisors at MB Chesterfield are great to work with - highly refommended.

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I acquired a pre-owned Mercedes-Benz GLC 300 4Matic from a dealership located in Chesterfield, MO. Initially, the vehicle was delivered without a temporary number plate; however, I contacted Mr. Drew, and they promptly dispatched the temporary plates via FedEx overnight. In addition to providing the...

Dealer Replied: Asma Qureshi, we really appreciate this positive review! Thanks so much!

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Not a good dealership to deal with. They prioritize the deal over the customer. Every word they say is full of lies. Mercedes-Benz needs to take action against such a dealership that does not follow Mercedes-Benz?s policies.

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I recently purchased a Mercedes GLC 350e from Rob, and the entire experience was nothing short of exceptional. From the very beginning, Rob was professional, knowledgeable, and attentive to every detail. He took the time to answer all of my questions, explained the features of the vehicle...

Dealer Replied: We always appreciate positive reviews! Thank you, and happy motoring!

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I recently purchased a Mercedes GLC 350e from Rob, and the entire experience was nothing short of exceptional. From the very beginning, Rob was professional, knowledgeable, and attentive to every detail. He took the time to answer all of my questions, explained the features of the vehicle...

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My experience at this dealership was excellent. I was looking into purchasing a new car and I was very stressed but after coming to this dealership everything became so easy and simple. Everyone was so unbelievably kind and welcoming. I picked out a car and purchased it all within a span of 48...

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Recently, I needed to take my Mercedes-Benz E 500 4MATIC to Chesterfield Mercedes for repairs and servicing. From the moment I dropped my vehicle off, my personal service advisor, DEANN, kept me fully updated on the status of the work being done. The certified technician performed a thorough...

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Great people. Always helpful always pleasant. Thanks again for alll you do. TIL next time!

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Great customer service! We were coming from out of state and they made the process seamless and we felt at ease!

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My vehicle had returned from a trip just six weeks earlier. In that time, I had already completed several maintenance items: new brakes and rotors, a brake fluid change, an oil change, and replacement of both the cabin and engine air filters. During the dealership’s inspection, the service...

Dealer Replied: Thank you for your feedback. We’re sorry to hear you felt recommendations were unnecessary—our team strives to ensure all suggestions are based on safety and vehicle longevity. We'd appreciate the opportunity to review your visit in more detail and help clear up any confusion. Malcolm Gage, General Manager Mercedes-Benz of Chesterfield 314-919-8000

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