Don Clayton was my guy and he?s zero pressure and knew his stuff. Made the whole process easy. Will always buy my Mercedes from this dealership.

Dealer Replied: Payne, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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On time appt, service performed as expected, oil change, cabin filters, Schedule A, and brake analysis completed. Personnel very friendly, courteous, knowledgeable, and provided insight to my questions.

Dealer Replied: Thank you! We hope to be of service to you again!

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The dealership is always accommodating a work done in a timely manner. The loaner program is very convenient too.

Dealer Replied: Hi, thank you for your review! Happy motoring!

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Exceptional customer service. Extremely friendly. Quick and efficient maintenance with the consumer in mind. Must try!

Dealer Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Bought my car there and just had it worked on last week. Lied to and deceived by service worker and still waiting on a call back from their service manager! Very much disappointed and such! Beware of their service!

Dealer Replied: Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the frustration caused by the lack of follow-up and communication. This is not the level of honesty or service we expect from our team. I would appreciate the opportunity to speak with you directly, review the situation, and work toward making things right. Please contact me at your convenience. Malcolm Gage, General Manager Mercedes-Benz of Chesterfield 314-919-8000

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Excellent Service!!!! I love this place! Will definitely recommend to more customers! My car is one of a kind and definitely is unique to my personality! Mercedes is definitely hands down the best luxury car choice! Go get yours today!

Dealer Replied: Hi, thanks so much for rating us so high! Be safe on the road!

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Amir, Roy and Chad all provided great costumer service. Awesome service and wonderful experience Happy!

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Personnel at this place were very courteous, spent good amount of time explaining service details. Service was completed efficiently. Deanne was excellent and answered questions I had, and kept updating periodically.

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I went in for battery replacement. The ease of scheduling appt was smooth. Deann was great to work with. I met Bryce in Service and was impressed with his knowledge of my vehicle. Total 5 stars across the board Keith Garrison

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The deal was great (financing, complimentary maintenance, discount). Willingness to find the right vehicle in another state. Friendly and professional experience. I would buy here again.

Dealer Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Routine visit for tires and Svc A - done well as always with appropriate suggestions for additional work after the multi-point check. Service advisors at MB Chesterfield are great to work with - highly refommended.

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I acquired a pre-owned Mercedes-Benz GLC 300 4Matic from a dealership located in Chesterfield, MO. Initially, the vehicle was delivered without a temporary number plate; however, I contacted Mr. Drew, and they promptly dispatched the temporary plates via FedEx overnight. In addition to providing the...

Dealer Replied: Asma Qureshi, we really appreciate this positive review! Thanks so much!

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Not a good dealership to deal with. They prioritize the deal over the customer. Every word they say is full of lies. Mercedes-Benz needs to take action against such a dealership that does not follow Mercedes-Benz?s policies.

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I recently purchased a Mercedes GLC 350e from Rob, and the entire experience was nothing short of exceptional. From the very beginning, Rob was professional, knowledgeable, and attentive to every detail. He took the time to answer all of my questions, explained the features of the vehicle...

Dealer Replied: We always appreciate positive reviews! Thank you, and happy motoring!

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I recently purchased a Mercedes GLC 350e from Rob, and the entire experience was nothing short of exceptional. From the very beginning, Rob was professional, knowledgeable, and attentive to every detail. He took the time to answer all of my questions, explained the features of the vehicle...

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My experience at this dealership was excellent. I was looking into purchasing a new car and I was very stressed but after coming to this dealership everything became so easy and simple. Everyone was so unbelievably kind and welcoming. I picked out a car and purchased it all within a span of 48...

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Recently, I needed to take my Mercedes-Benz E 500 4MATIC to Chesterfield Mercedes for repairs and servicing. From the moment I dropped my vehicle off, my personal service advisor, DEANN, kept me fully updated on the status of the work being done. The certified technician performed a thorough...

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Great people. Always helpful always pleasant. Thanks again for alll you do. TIL next time!

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Great customer service! We were coming from out of state and they made the process seamless and we felt at ease!

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My vehicle had returned from a trip just six weeks earlier. In that time, I had already completed several maintenance items: new brakes and rotors, a brake fluid change, an oil change, and replacement of both the cabin and engine air filters. During the dealership’s inspection, the service...

Dealer Replied: Thank you for your feedback. We’re sorry to hear you felt recommendations were unnecessary—our team strives to ensure all suggestions are based on safety and vehicle longevity. We'd appreciate the opportunity to review your visit in more detail and help clear up any confusion. Malcolm Gage, General Manager Mercedes-Benz of Chesterfield 314-919-8000

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They are quick in their work and they have good customer service . They care about customers needs

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Professional and knowledgeable sales consultants. Very good inventory of vehicles. Easy to get an appointment. Was able to get a great deal on a new vehicle and reduce my monthly payment.

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Had a very good experience with the lease buyout. Marc was able to get it happen within minutes. Excellent support and I would recommend this dealership to my friends.

Dealer Replied: Sreenath J, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Service Manager (Adam) was outstanding. Brought my wife’s car in for service and everything well very smoothly during drop off, while I waited around, and when everything was wrapped up. The crew up there did an amazing job.

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1. I was told I would receive a call about the recommended service. No call. Contacted them at 3pm 2. Received a text at 3:40 stating my car was ready for pickup. Drove 25 minutes to dealership, then told car was in wash, and would be done in 15 minutes. Car actually was ready 40 minutes after...

Dealer Replied: Gary, I sincerely apologize for the miscommunication and delays you experienced during your visit. We understand how frustrating it must have been to return due to an oversight, and we regret the inconvenience this caused. Please reach out so we can make things right and ensure a smoother experience moving forward. AJ Calandro, Service Manager Mercedes-Benz of Chesterfield 636-300-2224

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First and last Mercedes. Service is the reason we will go back to buying BMW.

Dealer Replied: Thank you for your feedback. I’m truly sorry to hear that your service experience did not meet expectations. We value your business and would like the opportunity to better understand what went wrong and how we can make this right. Please reach out to me directly so we can discuss further. AJ Calandro, Service Manager Mercedes-Benz of Chesterfield 636-300-2224

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We had such a great experience with Mercedes Benz of chesterfield. Special thanks to our sales person for going above and beyond to help us along the process.

Dealer Replied: Hi, we are delighted to see this rating! Have a great day!

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Purchased a vehicle and had it shipped to my doorstep. In addition, the team obtains the license plates for you! Love being able to skip the registration process!

Dealer Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Purchased a vehicle and had it shipped to my doorstep. In addition, the team obtains the license plates for you! Love being able to skip the registration process!

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Amazing experience! Came to just look around and ended up purchasing a vehicle. Amir is excellent! He was in tune to what we were looking for and offered great insight!

Dealer Replied: Harmeeta Singh, we are delighted to see this rating! Have a great day!

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My Mercedes-Benz S-Class was damaged at the authorized service center—specifically, the front bumper. That was only the beginning. The transmission kept failing despite multiple visits to the service center. Eventually, they replaced it, but even after that, the vehicle broke down twice on the...

Dealer Replied: Thank you for your feedback. I understand your concerns and appreciate you taking the time to share your experience. I’m already in communication with you, and I encourage you to reach out to me directly at my office line so we can continue working toward a resolution. Malcolm Gage, General Manager Mercedes-Benz of Chesterfield 314-919-8000

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Deanne and the whole crew in Services are fantastic. A shout out to Tony, and the parts department.

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Professional and courteous service! Sales person and his manager helped us find the best option for us. Thanks!

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Representative was not very nice and communication was inadequate. She never introduced herself and seemed cold and unfriendly. They did do a good job with actual maintenance and repairs.

Dealer Replied: Ola, thank you for your review. While we're glad the maintenance met your expectations, we're sorry to hear about the lack of friendliness and communication. That’s not the warm, professional service we aim to deliver, and we’ll address this with our team. We appreciate your feedback and the opportunity to improve. AJ Calandro, Service Manager Mercedes-Benz of Chesterfield 636-300-2224

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My wife and I visited Mercedes of Chesterfield looking for a used luxury small SUV within a specific price range with certain features. Justin was quick to greet us and immediately began searching their stock and beyond to find us exactly what we were looking for. Everyone was extremely friendly,...

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They take care of their customers, they make sure you are totally satisfied. Never thought I could be purchasing a Mercedes cheaper than a Toyota or Honda SUV.

Dealer Replied: Teresa Brown, we are delighted to see this rating! Have a great day!

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The best car buying experience one could have definitely would recommend going there they really treat you like family.The sales staff all the way up to the finance manager were great made a dream come true for me.

Dealer Replied: Gregory Price, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Service was efficient although I came in for an emissions test and when I got to the DMV they said that because I have a 2020 vehicle it won?t necessary!

Dealer Replied: Hi Vincent Collins, thanks so much for rating us so high! Be safe on the road!

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Always reliable, reputable and great service. Thank you…! Will use this service department again if needed.

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We bought a used Mach E. Salesman Justin Vega was always professional, knew his stuff

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We are traveling in our RV Mercedes Spinter and the engine light come on. I pulled up a 7:00am without an appointment and they had me in the shop by 7:30. Diagnosed my problem had the part overnighted from Texas and we are now back on the road at 12:00 the following day. That is great service! K Braden

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Attentive to your needs and very informative on the issues your car is currently experiencing

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Sierra was great and the reason we bought our vehicle. She treated us like people and made us comfortable in the buying process. Definitely recommend her as a sales person

Dealer Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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I purchased my first Mercedes vehicle through Mercedes Benz of Chesterfield. Amir was our sales rep and he was absolutely wonderful to work with, from our test drive on a Saturday, to our purchase the following Tuesday. He answered any questions we had, and showed us things about the vehicle that we...

Dealer Replied: Lucy Li, thank you again for taking the time to let us know how we did!

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I purchased my first Mercedes vehicle through Mercedes Benz of Chesterfield. Amir was our sales rep and he was absolutely wonderful to work with, from our test drive on a Saturday, to our purchase the following Tuesday. He answered any questions we had, and showed us things about the vehicle that we...

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Amir my sales rep was the most attentive and caring salesperson I have ever dealt with. He answered all my questions and followed up with the answers he didn?t know on the spot. He listened to our concerns and took care of all of them without even asking. Would definitely buy again from Amir!! ...

Dealer Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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The dealership’s staff was awesome. The young man who assisted us in our purchase was very helpful. He allowed us to ask as many questions as we wanted to about the vehicle we were purchasing. We are loyal customers and will continue to do business with your dealership and your salesman, Justin.

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It was a perfect service with Sierra. Great explanations and advices . Recommend her to everybody

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Good overall experience at the dealership Reid and Amir were nice to work with. Appreciate the customer service and keeping me informed throughout the process

Dealer Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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Alignment. Easy scheduling, outstanding service rep. All that I could ask. 12,13,14 15,,16,17,18 19,20,2-,22,23 24,2)

Dealer Replied: Hi Hank, thanks so much for rating us so high! Be safe on the road!

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This dealership is awesome! I purchased my vehicle from another dealer, and from now on, I am only going to use this dealership. Anthony and Morgan are amazing. Anthony?s communication, professionalism, and respect for my concerns was outstanding. He respectfully listened to my concerns regarding...

Dealer Replied: Hi, thank you for taking the time to rate us! You really made our day today.

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