Google Review
- May 03, 2024
Matt Sack and Bob Suko were very helpful and friendly and they made my first car buying experience so great and easy!
Response from the owner Replied: Thank you, Madi! We're glad to hear that everything went well. Hopefully we'll see you again!
Google Review
- April 30, 2024
Matthew was very nice and the process of approving the loan went quick.... Overall a very good experience
Response from the owner Replied: Thank you for taking the time to leave a review, Oluwatobi! We really appreciate it and hope you enjoy your new vehicle!
Google Review
- April 30, 2024
For months I have searched for the right car and thought I finally found it. CLA posted on the Feldmann website with decent miles and a sunroof. Perfect. I get there and want to get straight to business so I have them take all my info to get approved and get initial estimate of what my cost will be....
Google Review
- April 29, 2024
I've purchased several vehicles the past year and a half from Feldman Auto Imports and each time its been great. Thank you guys!
Response from the owner Replied: Thank you, Mike! We appreciate the review!!
Google Review
- April 29, 2024
Matt Sack is the guy to work with!!! This is my second vehicle I have purchased with him and could not be any happier!!! He knows what he is talking about, cares about his clients and is so great to work with! I will do all my vehicle business with him! And will refer family, friends and anyone...
Response from the owner Replied: We really appreciate it, Stacey! Thank you for your repeat business and let us know when you're ready for number 3!
Google Review
- April 24, 2024
Matt Sack provided us with exceptional courtesy and professionalism. We felt he worked hard to find the auto we were looking for and his follow up was remarkable. Highly recommend!!!!Paula
Response from the owner Replied: Thank you, Paula! It's great to hear that everything went well with Matt! We appreciate the review and hope to see you again!
Google Review
- April 22, 2024
Why have one person when you can have a team? I can’t say enough about the whole team at Feldmann. They are fine oiled machine! Everyone there was so nice, informative, fair and professional regarding every aspect of the buying process and it was such a great experience. From John Cadle to Michael...
Response from the owner Replied: That's very kind of you, Samantha! We definitely do whatever we can to provide our guests with an amazing experience. But it's great to see the effects it has on people. Thank you for sharing, thank you for your business and hopefully we'll see you again!
Google Review
- April 20, 2024
Great buying experience with Matthew Sack! Got the car a wanted at an unbelievable price. Matthew was very responsive to all my questions and concerns throughout the buying experience. There were no games throughout the process. Can't wait to come back for my next purchase.
Response from the owner Replied: Thank you for sharing your experience, Rishi! It's awesome to hear that Matthew was able to provide you with great service. We definitely look forward to seeing you again!
Google Review
- April 09, 2024
Matthew Sack at Feldmann's was outstanding assisting us with the purchase of a new Mercedes. He as very knowledgeable regarding the SUV's features and made the purchase process quick and easy.
Response from the owner Replied: Thank you for the review, Thomas! We appreciate it and hope we see you again in the future!
Google Review
- April 01, 2024
This is the third car we have gotten from Feldmann Imports, and Matt Sack did a wonderful job of walking us through our options and making the purchasing process seamless and easy!
Response from the owner Replied: We appreciate the continued business, Meghan! We know it takes a lot for someone to have that kind of trust in a car dealership and we definitely work hard to earn that trust. Thank you for the review and we look forward to seeing you again!
Google Review
- March 29, 2024
Worked with Devin and Ryan to purchase my preowned car. They were kind, honest, and knowledgeable.
Response from the owner Replied: Thank you for your review!! It's great to hear that our team was able to provide you with a great experience! Hopefully we see you again!
Google Review
- March 28, 2024
I love this dealership! I have purchased several Mercedes from Feldmann and I always walk away feeling happy and taken care of. Matt Sack in Sales is the real deal and provides outstanding service and follow through! Go check them out Minnesota!
Response from the owner Replied: Thank you, Aspen! We definitely appreciate the continued business and we're glad to hear that you had another great experience. Thank you for sharing!!
Google Review
- March 27, 2024
I purchased a used car at Feldmann’s 3 months ago, I was assured it was in great condition, which caused me to be surprised when I found that I had a massive oil leak due to bolts not being tightened during servicing at the dealership. Now at the 3 month mark I have $4000 worth of work that needs to...
Google Review
- March 22, 2024
It was a great experience. Matt Sack did a great job from start to finish. Professional, good communication, and was on top things every step of the way. I will be working with him again in the near future.
Response from the owner Replied: That truly means a lot to us, Mo! It's wonderful to hear that everything went well with Matt. Although, this doesn't surprise us as he's truly one of the best! Thank you for your support and for sharing your experience. We look forward to seeing you again!
Google Review
- March 19, 2024
Matt Sack is truly a phenomenal person and an exceptional sales professional. This is my third time around with Feldmann and what a fabulous experience he provided for my daughter.
Response from the owner Replied: The continued business speaks volumes in this industry! We love hearing that it wasn't a one-time thing and that our team consistently delivers the best experience possible. Thank you for the review, Evelyn! We look forward to number 4!
Google Review
- March 18, 2024
everything perfect. customer service. Excellent people and always willing to help you and give you the best options. I highly recommend Matt Sack, he helped us with everything.
Response from the owner Replied: Thank you, Sebastian! It's great to hear that everything went well with Matt! We hope to see you again!
Google Review
- March 17, 2024
I have enquired a vehicle a month ago. But i couldn’t get a chance to buy it. The amazing people in the Feldmann imports followed up for a month and found me the perfect vehicle which i really wished to buy for a very long time. Matthew Sack was the one who assisted on this. He was very much care...
Response from the owner Replied: We're so glad that everything worked out and you got the vehicle you really wanted. Matthew definitely is a great Sales Consultant to have on your side helping you out! Thank you for the review, Nirmal! We hope you're enjoying your new vehicle!
Google Review
- March 15, 2024
Devin Hannasch not truthful or honest.
Google Review
- March 07, 2024
MATT SACK, Feldman Imports is the BEST!! Just purchased a previously owned SUV from Matt - he made us very comfortable and answered all our questions which made for a quick transaction- thank you, Matt!
Response from the owner Replied: Thank you, Barbara! Matt certainly knows how to provide his customers with a great experience, and it shows! We appreciate you sharing your experience!
Google Review
- March 07, 2024
Very efficient and customer friendly dealership. I recently purchased my second car from them and they always delight. The sales team is extremely knowledgeable and responsive. They meticulously follow up on all questions/queries. Both the times, the purchase experience was made easy by Matt Sack...
Response from the owner Replied: Thank you so much, Prateek! We appreciate the review and the repeat business! Let us know when you're ready for number 3!
Google Review
- March 07, 2024
Buying a car is never an easy process. At least, that’s what we thought before we came to Feldmann! We were genuinely grateful to have had the opportunity to work with Feldmann’s top drawer associates Terry Ruffin and Devin Singh. An excellent listener, Terry not only thoughtfully curated a perfect...
Response from the owner Replied: Thank you, Michelle! That means a lot to us. We never take our customers for granted and do what we can to make sure each and every one leave with a lasting impression. We appreciate you sharing your experience and we hope we get the pleasure of dealing with you again in the future!
Google Review
- February 23, 2024
I purchased my first Mercedes Benz with the assistance of Jeremy, who I believe is the best salesman. He sold me a C300 2023. Unfortunately, the car had a loose door that was scratching the back door. I booked an appointment at the Mercedes Fargo dealership, which was a 3-hour drive, but they were...
Response from the owner Replied: Edric, we are very sorry for your unfortunate circumstance. We wish there was more we could do to help you. However, a lot of this is out of our hands as we are using a third party towing service as well as you being located so far away from our dealership. We can ensure you that we are doing our best to work with Mercedes-Benz and get this resolved as soon as possible.
Google Review
- February 20, 2024
Crystle was so pleasant and helpful! I called to get the lost radio code for my vehicle and she was able to retrieve that for me right away. She also sent me a pdf of the lost manual over email. Excellent customer service! Thank you!
Response from the owner Replied: Thank you for the review, Anna! We're glad that we could help you out and get you the information that you needed! Let us know if there's anything we can help you with in the future!
Google Review
- February 11, 2024
I recently went through Feldmann Imports to purchase a car and they made the whole process seamless! Their whole team was great and the manager, Mike Popp was the best. If you are considering purchasing a new car, look no further than Feldmann Imports!
Response from the owner Replied: Thank you, Brooke! We hope you enjoy your new vehicle and we hope to see you again!
Google Review
- February 08, 2024
I made an appointment with Matt Stack and found him to be wonderfully friendly and professional. He knew all about his product and when we went on a test drive he picked out roads that well suited my driving. He asked me repeatedly if there was anything else that I wanted to know about the car and...
Response from the owner Replied: We love hearing about these kinds of experiences from our customers! Thank you, Paul! And welcome to the Feldmann Imports family! We look forward to your next visit.
Google Review
- February 02, 2024
The best sales experience of any dealership in the state. Matt Sack is the best in the business. Would highly recommend this dealership if you’re looking for a new car.
Response from the owner Replied: Thank you, Robert! We appreciate the review!
Google Review
- January 30, 2024
Amazing Team here! Top notch service
Response from the owner Replied: Thank you, Sam!
Google Review
- January 30, 2024
I've had very hit and miss satisfactory levels of service at Feldmann Imports. My most recent was not satisfactory. I paid $99 (hundred bucks) to have my car diagnosed for a noise. It sounds like the tech just drove it around the parking lot and couldn't recreate. You think!? How about getting it up...
Response from the owner Replied: Thank you for your review, Aaron. We apologize for the added surcharge for credit cards. We do our best to make sure our customers are aware of this when they bring their vehicle in for service so there are no surprises. If there is anything else we can help address for you, please reach out to us at Feldmail@FeldmannImports.com.
Cars.com Review
- January 30, 2024
I've had very hit and miss satisfactory levels of service at Feldmann Imports. My most recent was not satisfactory. I paid $99 (hundred bucks) to have my car diagnosed for a noise. It sounds like the tech just drove it around the parking lot and couldn't recreate. You think!? How about getting it up...
Dealer Replied: Aaron, we are sorry to hear you were unsatisfied with your recent service. Unfortunately, there's not much we can do without knowing more about your particular situation. If you'd like, you can send us an email at Feldmail@FeldmannImports.com and we can look further into this. As far as the credit card surcharge, we try to do everything we can to make sure our customers are aware of this. Also, the wash was likely closed due to repairs or the temperature being too cold. We're sorry for the inconvenience and hope that you'll reconsider. Please reach out to us so we can look into this further.
Google Review
- January 26, 2024
I have purchased 5 cars from them and recently I had a very bad experience with them. no apology, no, nothing. I won't do business with them again.
Response from the owner Replied: Gary, we are very sorry to hear you were unsatisfied with your recent visit. We understand there was a mistake retrieving your keys after hours. However, you had left before we could solve the issue. We are very sorry this happened, but we were doing our best to help you before you departed.
Google Review
- January 23, 2024
Made an online purchase and the Feldmann customer experience was outstanding. I made an inquiry online and it was quickly responded to by Bob Suko. He provided stellar customer service and was prompt with e-mail replies. Once the price was agreed upon, the process was quick and straightforward. ...
Response from the owner Replied: We're glad to hear that everything went smooth with Bob and your transaction! Thank you for trusting us and for leaving a review about your experience. Enjoy your vehicle, Larry!
Google Review
- January 23, 2024
Matt Sack has sold us a few vehicles and always receive the best service from him. Makes the whole process easy, and fast! He is very honest and upfront with the whole process. Follows up, checks in couldn’t ask for anything more. Awesome job Matt!
Response from the owner Replied: Sani, it definitely says a lot when a client returns for multiple purchases from the same Sales Consultant! Thank you for your repeated business and for sharing your experience! We appreciate it!
Google Review
- January 23, 2024
Matt was super attentive and helpful throughout my shopping and lease buy out process. He walked me through my options, was personable and professional. At the end of it all he even put my tabs on my plates and that was just so kind. Thank you, Matt!
Response from the owner Replied: Matt definitely doesn't miss the small thngs, Raquel! We appreciate the review and hopefully we'll see you again!
Google Review
- January 21, 2024
My wife and recently had a fantastic experience at Feldmann Imports. My friend bought a car at Feldmann and I wanted to purchase his trade-in. We worked specifically with Devin Singh (sales) and Samantha Krebs (Finance). Devin made sure the trade-in was inspected and free of any trouble. Both...
Response from the owner Replied: Thank you for the review, Carl! It's great to hear that our team was able to provide you with a great experience! Thank you for the business and we look forward to seeing you again in the future!
Google Review
- January 19, 2024
Matt Sack recently assisted me with my purchase of a new GLS580. Matt quickly picked up on my likes and greatly helped me in selecting the various options I wanted. His communication skills were the best keeping me informed during the build time. I would certainly use Matt again
Response from the owner Replied: Thank you for the review, David! We're lucky to have someone like Matt on our team of Sales Consultants. Hopefully we'll see you again!
Google Review
- January 18, 2024
Mathew Sack assisted my wife and I being our new Mercedes. I checked out many local and online dealerships. Mathew was professionally aggressive and helpful in our decision-making process. I highly recommend Mathew
Response from the owner Replied: Thank you, Steve! We appreciate the review and it's wonderful to hear that Matthew was able to help you out! Enjoy your new Mercedes-Benz!
Google Review
- January 15, 2024
Such a great experience! I worked with Matthew Sack to purchased a used car that was not a Mercedes, and still got the red carpet treatment. Matthew, the finance department and the entire team were great. Matthew was so helpful and responsive. My vehicle was inspected, spotless, full tank and...
Response from the owner Replied: Matthew definitely provides an amazing experience to ALL of his clients, not just those purchasing a Mercedes-Benz. We hope you enjoy your new vehicle. Thank you for the review, Jayne!
Google Review
- January 12, 2024
The car didn’t have any reminder for maintenance since their last service in Mach 2022. The app for remote function didn’t work for most of the time since purchase in 2019, now it shows expired! Need to pay extra for new subscription. Tried to talk to their GM, never met a rude guy like him in...
Response from the owner Replied: Melody, we are very sorry to hear you were unsatisfied with your experience. We really wish we would have known about this issue you were having sooner. Please let us know if there is anything else we can help you with.
Google Review
- January 12, 2024
Had a great experience with Matthew purchase a 2024 G63 Everything was so quick and easy, I highly recommend to anyone in search of a great car buying experience!
Response from the owner Replied: We greatly appreciate the review, Kumar! It's wonderful to hear about your experience with Matthew. We hope to see you again when you're ready for your next vehicle!
Google Review
- January 08, 2024
We purchased our 1st Mercedes Benz from Feldman Imports and could not stop sharing the excellent customer service with upmost professionalism exhibited by Matt Sack.At every step Matt was with us and helping with excellent communication and clarity with customer 1st mindset which we were expecting...
Response from the owner Replied: Thank you very much for the review, Santosh! We're so glad to hear that you had a great experience with Matt Sack. He puts a lot of effort into taking care of each of his guests, and it shows! We appreciate you sharing your experience and we hope to see you again!
Google Review
- December 23, 2023
Took my Mercedes here after a small car accident back in may. I had the body done at another location and wanted to see if anything else needed to be done. I was handed $8,000 worth of more repairs and “video evidence” that didn’t seem quite right. I was told my car was too dangerous to be driven...
Response from the owner Replied: Alexandra, our technicians are factory-trained and only recommend repairs that are necessary. We're glad to hear that your vehicle is still operating. However, without more information we can't look up the vehicle data since we can't find your name in our system. If you can, please provide more information to Feldmail@FeldmannImports.com.
Google Review
- December 20, 2023
I had been car shopping for a few months. I encountered lots of great sales people and a few people that were not my favorite. I worked with Matt Sack at FI & he is top notch! Such a kind & helpful person. From the moment I met him until I drove away in my new suv, he was a fantastic partner in this...
Response from the owner Replied: Thank you for the kind review, Tara! Matt and the rest of our team will do whatever they can to make our guests feel comfortable and make sure they have the best experience possible! We hope you enjoy your new SUV and welcome to the Feldmann family!
Google Review
- December 19, 2023
Now I know when a person says do not go to the dealership to get your car serviced they will just betray you and don’t do you buy right I just had the terrible experience of getting my car serviced . I had gotten a quote from them about for my car about two months and then I had recently just came...
Response from the owner Replied: Zeeshan, we are very sorry to hear about this. Unfortunately, it is true that this was an error due to a software update. Someone from our service team will be reaching out to see if we can refund you the difference in cost. Again, we are very sorry that this happened and hopefully we can make it right.
Google Review
- December 19, 2023
Sales guy mathew was great. Everything else was not as i thought it would be, going right back to Maplewood Mercedes.
Response from the owner Replied: We are very sorry to hear that we will lose you, Abdulaziz. Unfortunately, we can't predict when a used car may malfunction after it is sold. The same issue could have easily happened at any other dealership. Again, we are sorry to hear that this happened. Unfortunately, there's not much else we can do for you in this instance.
Google Review
- December 17, 2023
I leased a vehicle from Feldman in 2020 and just recently bought out the lease for the same vehicle. Both times I worked with Mark Luthard and would be hard pressed to work with anyone else there. He is honest, down-to-earth, and focused on my needs — not there to push a sale. I highly recommend...
Response from the owner Replied: It's awesome to hear that Mark has taken care of you and provided you with an excellent experience both times! Mark is most certainly a top sales consultant and all of his clients enjoy working with him. But rest assured, a lot of others on our team will provide you with a similar experience! Thank you for the review, Stephanie! We really appreciate and hope to see you again!
Google Review
- December 16, 2023
Matthew Sack at Feldmann Imports, made the purchase of my Mercedes a fun, easy, fast experience. Truly, I filled out the forms on line, came in and was out the front door in 30 minutes. Matt, is friendly, efficient and smart. He gave me several options all based on my budget, and we came to a...
Response from the owner Replied: Thank you for the review, Wayne! We're glad everything went so well with Matthew and he was able to get you in and out in a timely manner. Enjoy your new Mercedes-Benz and we hope to see you again!
Google Review
- December 12, 2023
I inquired online about a used vehicle online. Feldman reached out within an hour and I was at the dealership test driving it the same day. Mark Leuthard was very knowledgeable and walked me through the whole process from the test drive to purchasing it. 5/5 would purchase another vehicle from here.
Response from the owner Replied: We're glad to hear everything went well with Mark! We appreciate the review and we hope to see you again! Thanks, Connor!!
Google Review
- December 09, 2023
5/5 experience. Matthew Sack did an outstanding job assisting me in finding the right car. He went above and beyond to make sure I was happy and my needs were met. Highly recommend working with him on your next vehicle purchase!
Response from the owner Replied: Thank you, Isaiah! It's great to hear that Matthew was able to help you out and get you the perfect car. Hopefully we will see you again!
Google Review
- December 04, 2023
My experience was not good! I was offered less than Market value on my truck and even test drove a vehicle with 11,000 miles on it. Finance came back with some odd numbers and it seemed as if they were trying to get over on me as I am a woman. The sells man brushed me off and said have a good day...
Response from the owner Replied: We are sorry to hear you were unhappy with your experience, Jasmine. Unfortunately, due to the condition of your vehicle, we weren't able to offer you full market value on it. However, we in no way treat our customers differently based on their gender. If you're able to get more for your vehicle elsewhere, we won't advise you to do otherwise. Please let us know if there is anything else we can do for you in the future!
Google Review
- December 03, 2023
I’ve just purchased a vehicle from Feldmann Imports and I am just fascinated on how well they operate things. I inquired about a car on their website, which is really helpful. We received a call from Feldmann and scheduled a time for us to come in and check out the SUV we had our eyes on. We were...
Response from the owner Replied: Viktor, thank you for taking the time to leave such a warm review. It really means a lot to us to hear you had such an amazing experience with both Matt and Bob. We hope you enjoy your new Mercedes-Benz and please let us know if there is anything at all we can help you with in the future!
Google Review
- December 03, 2023
Thank you Mathew Sack ! It was great experience doing business at Feldman Imports and specifically your help with our purchase of BMW 340 2019. Great salesmanship!
Response from the owner Replied: Thank you for the review, Javed! We hope you enjoy your BMW!
Google Review
- November 29, 2023
I bought a great pre owned (like new)ML350 from Matt Sack at Feldmanns just this past week..Totally a smooth,hassle free transaction..I'd definitely recommend Feldmanns.💥
Response from the owner Replied: Matt is certainly one of the best and he provides his clients with a fantastic experience! Thank you for the business and for taking the time to leave a review! We hope to see you again!
Google Review
- November 29, 2023
Excellent service, great customer service
Response from the owner Replied: Thank you, Cosme! It's great to hear that everything went well during your visit!
Google Review
- November 15, 2023
I recently purchased a used vehicle and had a great experience at Feldmann Imports. Matthew S was the salesman and was incredible to work with. He was fast in communicating and was clearly customer service centric. He went above and beyond to ensure a backordered part would be installed when it...
Response from the owner Replied: Thank you for the review, Jeremy! It's great to hear that you had a great experience with Matthew. Hopefully we'll see you again!
Google Review
- November 12, 2023
From the moment you walk in till you leave you are treated with amazing customer service. Make sure to see Matt Sack as he will take great care of you. We will be back to purchase other vehicles from Matt!
Response from the owner Replied: Thank you, Shelley! We look forward to seeing you again!
Google Review
- November 10, 2023
We have worked with Feldmann Imports for several years now and have always been extremely happy with the service and assistance. Would not go any place else. Our salesman Matt Sack is great to work with. Would highly recommend him to everyone! Feldmann's just knows how to treat its customers.
Response from the owner Replied: That means a lot to us, Thomas! Matt does whatever he needs to do in order to provide a great experience for his clients. Thank you for taking the time to leave a review and we look forward to your next visit!
Google Review
- November 08, 2023
What a nightmare bringing my vehicle to this location In Bloomington. Prior to bringing my truck there it was at 2 shops that didn’t know how to fix & screwed me out of 2K so of course I call the experts up & here they are performing like streets mechanics also. 3 diagnostics performed, $7,500 worth...
Response from the owner Replied: We are very sorry to hear you were unhappy with your experience. There was some internal communication that wasn't perfect on our end that we will use this to learn from. For that reason, we did our best to provide you with significant discounts to do what we could to offset your troubles. Unfortunately, all of the repairs that were done to your vehicle were necessary.
Google Review
- November 01, 2023
The entire experience from start to finish was excellent! Matthew Sack was the best sales consultant I have ever had the pleasure working with. He was attentive to every detail of the purchase and checked in frequently to make sure the process was going smoothly. I highly recommend Matthew and...
Response from the owner Replied: That's very kind of you, Matthew! It's so great to hear that everything went well with Matthew. He definitely goes out of his way to make sure his clients have the best possible experience. Thank you for taking the time to leave a review and we look forward to seeing you again!
Google Review
- October 30, 2023
Matthew Sack was great from beginning to end. Very impressive service, great dealership.
Response from the owner Replied: Thank you, Eliecer! We appreciate it and hope to see you again!
Google Review
- October 30, 2023
Drove into Feldmann with a car I liked and drove out with a car I love. Thank you Thomason and Benji for making this experience fun!!!
Response from the owner Replied: Thanks, Eric! It's awesome to hear stories like this and we're glad to hear our team could help you find the car that was right for you. We appreciate the review and hope to see you again in the future!
Yelp Review
- October 27, 2023
I found the perfect car that I was looking for and within my budget. I began working with Jeremy Mollman at the end of July 2023 until I bought my car from him 3 months later! Jeremy was caring, knowledgeable, patient, never pushy, an excellent communicator, and always kept me informed of new...
Google Review
- October 25, 2023
This was my second time purchasing a vehicle from Feldmann Imports and the experience was great again. I highly recommend working with Matthew Sack for his professionalism and outstanding customer service. Matt has high standards and understands what it means to purchase a Merecedes. He even goes...
Response from the owner Replied: It's great to hear that everything went well with Matthew! He does a wonderful job of looking after his clients and we expect nothing less from him. We appreciate the continued business and look forward to number 3! Thank you, Brian!
Google Review
- October 19, 2023
Great dealership. Matthew Sack was very knowledgeable and made the buying process so easy.
Response from the owner Replied: Thank you for the review, Michele! It's great to hear that everything went well with Matthew!
Google Review
- October 18, 2023
Matt Sack was amazing was there under 3 hours and left with car!! This dealership is the only one I will ever be going to .
Response from the owner Replied: That really means a lot to us, Saraya! Thank you for the business and we look forward to seeing you again!
Google Review
- October 17, 2023
I recently had my 2015 S class totaled in a hail storm.I am very selective on my used car and it's conditions, colors, and options. I had notified multiple dealerships of my need for a replacement. Natalie Green of Feldman followed up with me and found the perfect car.She also made the buying...
Response from the owner Replied: Thank you, Tom! Natalie will go out of her way to make sure she finds the perfect car for her clients. Hopefully we'll see you again!
Google Review
- October 13, 2023
Matt Sack was great to work with at Feldman. We were able to secure the options we wanted in the car and had a great customer service experience.
Response from the owner Replied: Thank you for the review, Jim! We're glad to hear that everything went well with Matt!
Google Review
- October 10, 2023
Thank you to Matt, Mike and Stephanie for making my experience amazing from start to finish! Highly recommend Feldmann and the team!
Response from the owner Replied: Thank you, Kristi! We're glad to hear that everything went well! We appreciate the review and hope to see you again!
Google Review
- October 08, 2023
The best dealership in Minnesota professional, perfect sales people very very professional company. Thank you for that. Some of us do appreciate it and I will always go to you.
Response from the owner Replied: Thank you, Bruce! That means a lot to us. We look forward to your next visit!
Google Review
- October 05, 2023
By far the best car buying experience from Michael Engelhart and Feldman Imports!! Thanks Michael! You set the bar and quality of service high👍👍
Response from the owner Replied: We are so glad to hear that everything went well with Michael! Thank you for the business and for taking the time to leave a review. We appreciate it, Lori!
Google Review
- October 04, 2023
I had a great experience at Feldman Imports and Matt Sack went above and beyond in providing detailed videos and pictures. He made this transaction very smooth. I flew from Austin, TX to pickup my Mercedes and felt welcomed. Overall very happy with Feldman Imports dealership.
Response from the owner Replied: We understand that it might be a difficult decision to purchase a vehicle from out of state. But Matt definitely treats each of his customers same and if they all live right down the street! Thank you for trusting us, Imran! We appreciate the review!
Google Review
- October 01, 2023
Our sales rep was knowledgeable, friendly and showed patience with no high pressure sales tactics.
Response from the owner Replied: Thanks for the review, Keith! We hope to see you again!
Google Review
- September 30, 2023
Matt is friendly and professional 👍🏼
Response from the owner Replied: Thank you for the review! We appreciate it!
Google Review
- September 30, 2023
Exceptional sale to delivery. Team approach, and I felt valued! Thanks
Response from the owner Replied: Thank you, Leo! We are glad to hear that you had a good experience. We appreciate the review!
Google Review
- September 28, 2023
I recently bought my MB C.300 and the service from everyone at Feldmann Imports was beyond awesome. I received special help and advice from Natalie, (my sales person) and Steph, (Finance). I am definetly coming back again for an upgrade.Thanks for the honesty and love❤️
Response from the owner Replied: Thank you for the review, Brian! It's awesome to hear that everything went well with your visit. We look forward to seeing you again!
Google Review
- September 27, 2023
My first time experience purchasing a Mercedes Benz CLA 250 in Feldmann Imports. Matthew Olson gave me a lot of times to go over what I am looking for. He is very nice guy and polite. He helped me to solve any issues and scheduling the service for me.
Response from the owner Replied: It's so great to hear that Matthew was able to help you out, Meng! We appreciate you giving us a chance to earn your business and hopefully we see you again in the future. Enjoy your CLA!
Google Review
- September 27, 2023
Over the course of my life, I have bought 6 cars from Feldman. Over the last 4 months, Ive had my car serviced 3 times and have had the most rude service advisors!! Ive tried to explain my transmission problem and they tell me I dont have one, unless it shows up in their diagnostic test. Both my...
Response from the owner Replied: Wow! That really says a lot, Eric. We don't know what to say, other than Thank You for your continued support!! We appreciate your business and look forward to number 7 as much as we did number 1!Thank you, Eric!!
Google Review
- September 26, 2023
Nick was very helpful and understood what we wanted and he found us the perfect GLE.
Response from the owner Replied: Thank you for the review, Danielle! We're glad to hear that everything went well with Nick!
Google Review
- September 26, 2023
A truly first rate experience from the time I walked in until the time that I made my purchase. Natalie was a wonder to work with. She answered all my questions with the car ( impressive since it wasn’t a MB) and made me feel like I was the most important person in the dealership.
Response from the owner Replied: It's so great to hear that your experience with Natalie went well! We do our best to provide the best information we can about all of our vehicles, whether they are a Mercedes-Benz or something else. If there's something we might not know, we'll find the answer! Thank you for taking the time to leave a review. We appreciate your business and hope to see you again in the future!
Google Review
- September 22, 2023
Devin sighn was very professional and went out his way to help me getting my dream car. He went out his way to make sure I get what I’m asking for as a customer, because of him I’ve my dream car but also Mercedes have them a life long valued customer. Thank you Devin for being the best sales man...
Response from the owner Replied: Thank you for the kind words, Yusupha! We really appreciate your review and hope to see you again in the future!
Google Review
- September 19, 2023
Great experience working with Matt Sack - very professional and helpful along the way.
Response from the owner Replied: Thank you for the review, Kyle! We're glad to hear that everything went well with Matt. We'd expect nothing less!
Google Review
- September 19, 2023
Don Harvey - a masterclass professional at an exceptional level.When I met Don Harvey at Feldmann Imports in the 90's, he really impressed me as a Sales Consultant who listens carefully, asks all the pertinent questions and sees that you're extremely satisfied with your new or certified vehicle with...
Response from the owner Replied: Don is definitely one of the elite Sales Consultants! We're so happy to hear about your experience and we appreciate your business over the years. Thank you for taking the time to share and as always, we look forward to seeing you again!
Google Review
- September 13, 2023
My wife and I recently made a vehicle purchase a Feldman Imports for the first time. We made an appointment and had Matt Sack to help guide us through the process. Matt was able to help us navigate the process with ease and find a very specific vehicle we were looking for. He was always available to...
Response from the owner Replied: It's great to hear that Matt was able to help you out and get you the perfect vehicle for you! Thank you for taking the time to leave a review and we hope to see you again!
Google Review
- September 12, 2023
Amazing experience at Feldmann! Matt Sack was professional and made the whole process quick and easy. Will definitely be buying our cars here in the future! Highly recommend 👍🏼
Response from the owner Replied: Thank you for sharing your experience! We really appreciate it and look forward to seeing you again in the future!
Google Review
- September 06, 2023
Devin Singh was extremely patient while I tried to decide which pre-owned Mercedes to buy. Many test drives and hours later I purchased a Certified 2020 GLE350. I could not be happier with the vehicle and the car buying experience.
Response from the owner Replied: It's great to hear that Devin was able to help you out and get you in the perfect vehicle for you! Thank you for the review, Sherry! We hope to see you again!
Google Review
- September 05, 2023
We just bought a GLC from Feldmann Imports and this is 3rd cars we leased/bought at this dealer. Matt Sack helped us throughout the process and answered us a lot of questions. He found the GLC from other dealer when we could not find one with color we like at Feldmann Imports. We appreciate his...
Response from the owner Replied: It's great to hear that Matt was able to help you out and find the vehicle you wanted! Thank you for taking the time to leave a review, Haitao! We really appreciate it!
Google Review
- September 04, 2023
Misdiagnosed my battery drain issue on my 2008 E63.
Response from the owner Replied: Jesse, if this indeed did happen we would take this very seriously and would like more information about the incident. If you could please reach out to us at Feldmail@FeldmannImports.com so we can get more information, that would be greatly appreciated.
Google Review
- August 31, 2023
I live 4hrs away and didn't want to run up there without having my trade considered or confirming the vehicles I wanted were available. Within the same day, Matt had my trade being reviewed, the two vehicles I wanted to see all ready to test drive and worked with us to get the pricing within our...
Response from the owner Replied: Jade, we are so glad you trusted us to provide you with a great experience in a timely manner. It definitely says a lot when a customer is willing to drive so far to do business with us. Thank you for the review and hopefully we'll see you again!
Google Review
- August 30, 2023
I took my GL450 in for service 3B, and there were so many recommendations by the technician that almost drove me nuts. Based on these recommendations, I decided to take my car to be seen by a different shop, asking the shop to recheck those recommendations from the Feldmann technician. I was blown...
Response from the owner Replied: Abdul, we are very sorry to hear that you were unsatisfied with your visit. We go to great lengths to ensure our customers vehicles are not only running properly, but that they will avoid any failures in the future. In doing so, we provide a video inspection of each vehicle we service for full transparency, and we provide all the information to the client along with that documentation for full accountability. We're making everyone aware of what's going on under their car and recommending based on what's going to keep the vehicle running at its best to keep the client rolling down the road without trouble. So while the recommendations we made are still currently working, that doesn't mean that they won't be an issue in the near future. For example, your battery is nearing the end of it's life cycle. Yes, it still has enough voltage to currently perform as it should. But that won't last much longer. Our customers typically appreciate this information and like to perform the necessary maintenance to make sure they don't run into issues down the road.
Google Review
- August 30, 2023
I recently brought my second Mercedes from Feldmann Imports and had the pleasure of working with Nathalie Green both times, she is knowledgeable and will help to get you exactly what you want. I love the fact that she listens and does not push a sale on you. Feldmann Imports has been great to me and...
Response from the owner Replied: Thank you, Michelle! We love hearing about your experience with Natalie. She really does do a fantastic job of taking care of her customers and providing them with a great experience. We appreciate the review and your continued business!
Google Review
- August 28, 2023
Who knew buying a car could be...kinda fun?Devin greeted me when I walked in the door for my scheduled test drive and didn't leave my side (in a good way) until I left for the day. When he brought the keys out, I decided to throw him a curve ball - "can we take this thing through the Starbucks drive...
Response from the owner Replied: Nicky, it really means a lot to us to hear about our customers having an amazing experience with our staff at our dealership! Thank you so much for taking the time to share and for giving us a chance to earn your business. We hope to see you again!
Google Review
- August 27, 2023
Very easy to work with. Got a good value to my trade in and Jolene made the transaction very smooth
Response from the owner Replied: Thank you for the review, Stephen! We hope to see you again!
Google Review
- August 23, 2023
Matt was very helpful and made the process much faster. Best experience I’ve ever had at car dealerships. Very highly recommended. Will definitely call him for my next purchase.
Response from the owner Replied: Thank you for taking the time to leave a review, Thanh! We really appreciate it and look forward to seeing you again!
Google Review
- August 23, 2023
My salesperson was great! Every person we worked with was helpful and knowledgeable. Great dealership.
Response from the owner Replied: We truly appreciate the review, Jill! And we're so happy to hear you had a great experience! Enjoy your new vehicle and we hope we see you again!
Google Review
- August 19, 2023
Scott Babcock was the sales person for my new used car. I was so satisfied with my experience at the dealership. He was very gentle and nice for the whole process, and I like my new car. Thank you!
Response from the owner Replied: Scott is definitely one of the best! It's great to hear that you were pleased with your experience. Thank you so much for taking the time to leave a review! We hope to see you again!
Google Review
- August 19, 2023
Jaden our sales associate at Feldman Imports was amazingly helpful, courteous and knowledgeable about the car he sold us. The buying experience there was easy and friendly, thank you for a great experience
Response from the owner Replied: Karen, we are glad to hear that Jaden was able to provide you with a great buying experience! Thank you for taking the time to leave a review and we hope to see you again!
Google Review
- August 19, 2023
I had an appointment at 8:30 am today with Tom to finance one of their cars and till now I’m standing in the showroom with no one to talk to ! No one answers the phone and no one responds to the text messages.
Response from the owner Replied: Youstina, we are very sorry that you weren't met properly at your scheduled time. However, Tom did call you to discuss this as well as sent you a text message. That said, we will definitely use this as something to learn from and better staff our morning shift so we are prepared to attend the meetings we agree to. Thank you for your review!
Google Review
- August 19, 2023
Natalie Green is the best! I would recommend her to you!
Response from the owner Replied: Thank you, Leslie! We appreciate the review and have to agree with you, Natalie is definitely one of the best!!
Google Review
- August 17, 2023
I had an excellent experience at Feldmann Imports. Devin helped us select every option we wanted on our new vehicle and was through and helpful along the way. I would 100% recommend going to Feldmann for any future car purchase.
Response from the owner Replied: Thank you for the review, Matt! It's wonderful to hear about how our staff has helped out our customers. We hope to see you again!
Google Review
- August 15, 2023
Natalie is sweet and the best!!
Response from the owner Replied: We have to agree with you, Lam! Natalie is certainly one of the best! Thank you for the review!
Google Review
- August 14, 2023
Love my new Mercedes. Jolene was great to work with, and made the whole process painless.
Response from the owner Replied: Thank you for taking the time to leave a review, Mary! We hope to see you again!
Google Review
- August 13, 2023
Worst experience ever . They should fire the sales guy.
Response from the owner Replied: Sampreet, we are very sorry you feel this way. We are constantly looking for ways to improve our customer service. If you could send us a message to Feldmail@FeldmannImports.com with more information, that would be very helpful. Thank you!
Google Review
- August 12, 2023
Got horrible customer service from service advisor Singh. Made me wait 1hr 45 min when I was told 45 minutes & still didn’t get stuff properly done, so now I have to waste more time and reschedule again. He gave me excuses but didn’t apologize once. Was very frustrated with his lack of understanding!
Response from the owner Replied: Marie, we are very sorry to hear you were unsatisfied with your experience. However, we do not have a service advisor by the name of Singh. If you could reach out to us directly so we can learn more about your situation, that would be greatly appreciated. You can send us a note to Feldmail@FeldmannImports.com. Thank you!
Google Review
- August 12, 2023
absolutely the best trade in experience! from the start to end, Matt sack was fantastic and his customer service was amazing ! He went above and beyond with communication even coming in his day off to work with my schedule.I was about to buy the car from sears imports but changed my mind after I...
Response from the owner Replied: Matt is definitely one of the best and will provide each of his customers with the best service possible! Thank you for choosing Feldmann Imports and we appreciate the review, Ahmed!
Google Review
- August 12, 2023
I had the pleasure of working with Matt Sack recently and I highly recommend him and his work. First, Matt was extremely responsive; he made himself available to schedule test drives and closings at times that worked for me, even after hours when necessary. He ensured that my experience from when I...
Response from the owner Replied: Not only do we appreciate the review, but you pretty much described Matt Sack to a "T"! It's so nice to be able to purchase a vehicle and truly enjoy the entire process. Matt definitely makes sure all of his clients feel this way. Thank you for the review, Christopher! We hope to see you again!
Google Review
- August 07, 2023
Just purchased another Mercedes from Feldmans over the weekend. As always a great experience and customer service. At this point they have probably earned a life long customer. My sales person Nick Inserra was awesome. I would definitely ask for him if you do not have a sales person. Very honest...
Response from the owner Replied: Thank you for the review, Jason! Nick does a fantastic job of providing his customers with an excellent experience. We appreciate the continued support and look forward to seeing you again!
Cars.com Review
- August 05, 2023
Service dept is a mess not one mechanic can fix a xxxx thing here. This dealership is about pure greed now. 32 year customer here. I will not buy or service here anymore. They are clueless and have no people skills. What a shame Iam. Sure Terry would not be happy with how Feldmann is ran today.
Google Review
- August 04, 2023
I really appreciated my excellent service experience with Feldman. The scheduling process was fast and very easy and service advisor John P. was super knowledgeable and efficient and communicated with me continually! My vehicle was completed quickly also .Will repeat !😀
Response from the owner Replied: That's great to hear and we appreciate the review! We look forward to seeing you again!
Yelp Review
- August 04, 2023
This dealer now charges customers an extra 3% on top of the invoice total if you want to pay by credit card.  I have never seen this at any other dealer or other businesses.  Disappointing that Feldmann Imports had given in to greed.  Does this policy discriminate against customers who can't afford...
Yelp Review
- August 04, 2023
This dealer now charges customers an extra 3% on top of the invoice total if you want to pay by credit card. I have never seen this at any other dealer or other businesses. Disappointing that Feldmann Imports had given in to greed. Does this policy discriminate against customers who can't afford...
Google Review
- August 02, 2023
Worked with Matt sack, great salesman! Experience was 10/10 from beginning to end .Made out of state deal seamless.Would highly recommend !
Response from the owner Replied: Thank you for the review, Brandon! It says a lot when you have a great purchasing experience even though you live in a different state. All of our staff will do whatever we can to provide all of our guests with the same experience, whether they live in Minnesota or any other state! Thank you for trusting us to provide you with a great experience!
Google Review
- August 02, 2023
Matt is the man! I was in the market for a birthday gift for my wife. Matt went above and beyond in helping me pick a car that fits my budget with the options I was looking for. He did an amazing job answering all my questions (and I had a ton ) and was also instrumental in putting together a...
Response from the owner Replied: It's great to hear that everything worked out with Matt! Happy Birthday to your wife and we hope to see you again! Thanks for the review!!
Google Review
- July 29, 2023
Just purchased a car here & it was an amazing experience! Jaden was a very helpful sales Rep & Stephanie was equally amazing on the financing side! Will be back for future vehicles
Response from the owner Replied: Thank you for the review, Tarek! We are glad to hear that everything went well with Jaden and Stephanie! We look forward to seeing you again!
Google Review
- July 28, 2023
Davin SInghVery easy to work with and comfortable no pressure experience.
Response from the owner Replied: It's wonderful to hear that everything went well with Devin. Thank you for the review, Ahsan!
Google Review
- July 24, 2023
Hello people , work with Matt Sack and you will not be disappointed. Matt is friendly , respectful and knows what he is doing. Got my dream car thanks to Matt S. Thanks again Matt . You are the best.
Response from the owner Replied: You're not wrong, Doreen! Matt is certainly one of the best (although we do have many fabulous Sales Consultants)! We're glad to hear that he was able to provide you with a great experience. Thank you for the review and hopefully we'll see you again!
Google Review
- July 23, 2023
Response from the owner Replied: Thank you for the 5-star rating, Ross! We appreciate it and hope to see you again!
Google Review
- July 21, 2023
I recently had a great experience and couldn't be more appreciative for Natalie. She goes above and beyond not only listening our needs and concerns, but also finding solutions! The whole process is so smooth and I got my dream car few months earlier! Also a huge thank you to Stephanie at the...
Response from the owner Replied: This is so great to hear, Sida! Thank you for taking the time to leave a review and we look forward to seeing you again!
Google Review
- July 20, 2023
It was my first time to purchase a car. Natalie was very helpful and patient, I had a great experience with her. I definitely will refer her to my friends and family.
Response from the owner Replied: Congratulations on your new vehicle, Xiaojia! It's great to hear that Natalie was able to help you out and everything went smoothly with her. She does a fabulous job of taking care of her clients and not rushing them to make a sale. Thank you for the review and we hope to see you again!
Google Review
- July 18, 2023
Matt Sack is one of the better salespersons I've ever worked with. It's the second time I bought a car from him. He listened carefully to what I wanted, he explained my options and guided me to the correct choice. He's honest. I recommend him.
Response from the owner Replied: Thank you for taking the time to leave a review, Fabian! It's wonderful to hear that Matt was able to provide you with a great sales experience. We hope to see you again in the future!
Google Review
- July 17, 2023
The service was amazing and Matt Sack did an amazing job with the pitch on getting me to buy my first car and I will be happy with getting another vehicle from Feldman Import in the future
Response from the owner Replied: That's awesome to hear, Joshua! Matt definitely does a wonderful job taking care of his customers. Congratulations on the new vehicle and we hope to see you again in the future!
Google Review
- July 14, 2023
My mom recently bought her very first Mercedes car and said Matthew Sack was AWESOME! She had a great car buying experience from the moment she arrived at Feldmann Imports. Matt was very patient, very knowledgeable, clearly explaining things to us and ensured the car was delivered within a few days...
Response from the owner Replied: That's very kind of you (and your mom), Luisa! It's great to hear that Matthew could help her out and provide her with an excellent experience! We appreciate you taking the time to leave the review!
Yelp Review
- July 14, 2023
Wish I would have read reviews before I contacted them. Terrible place to do business. Walk in to parts, man in front row "someone will be right with you" and goes back on his computer. Same in back row, man on computer. Finally a gal comes in sits at the computer and looks up. "Oh have you been...
Yelp Review
- July 14, 2023
Wish I would have read reviews before I contacted them. Terrible place to do business. Walk in to parts, man in front row "someone will be right with you" and goes back on his computer. Same in back row, man on computer. Finally a gal comes in sits at the computer and looks up. "Oh have you been...
Google Review
- July 11, 2023
Sale person realy gentleman and helping me Everything
Response from the owner Replied: It's wonderful to hear from you and we're so glad that you had a great experience! Thank you for the review and we hope to see you again!
Yelp Review
- July 03, 2023
I called the service Department & I was told I was being rude to this young lady right away I was being very professional while this lady was being rude trying to cause a problem with me over the phoneShe is Very Unprofessional and don't need to be scheduling any appointments for a Mercedes Benz...
Joe R. Replied: Jamaica, we are very sorry to hear about your experience. We have looked into this and are having a hard time locating the exact phone call so we can learn more about what happened. If you could send us a message with more information to Feldmail@FeldmannImports.com, that would be really helpful. Thank you, and again, we are very sorry to hear about this. Hopefully this is something we can learn from.
Google Review
- June 30, 2023
I was helped by Nick Inserra who was nice to answer all my questions in detail and helped in assuring all my concerns. Strongly recommend
Response from the owner Replied: Thank you for the review, Ade! We're glad to hear that Nick was able to help you out. Hopefully we'll see you again!
Google Review
- June 30, 2023
Service department is lacking. Unhelpful and uninformative. Had me standing around for 10 mins next to my car before I went up to them to ask what was going on.
Response from the owner Replied: We are very sorry for this mistake. This is definitely not the experience we like our guests to have. Our team is typically very prompt at greeting our customers. But we will surely use this as a learning experience. We appreciate you sharing.
Google Review
- June 27, 2023
Matt is the best! He was so helpful & attentive throughout the entire experience, absolutely love my new car!
Response from the owner Replied: Thank you for the kind review, Saya! It's great to hear that Matt was able to help you out! We hope you enjoy your new vehicle and hope to see you again!-
Google Review
- June 26, 2023
We are from Bismarck ND, and we drove to MN just to buy our first MERCEDES in Feldmann Imports. Our sales associate is JEREMY and he is the BEST EVER! Very knowledgeable, helpful and patient. Fast responsive in any of our questions and concerns(text/calls). We are so happy with our purchase...
Response from the owner Replied: Thank you for the kind review, Glady! It definitely says a LOT that you're not only willing to drive to our dealership from Bismarck, ND, but that you'd do it again...! It's great to hear that Jeremy was able to help you out and provide you with a great buying experience. Thank you for the business and we hope to see you again!
Google Review
- June 26, 2023
They have good customer service.Matthew Sack answer the question very quickly and professional.
Response from the owner Replied: It's wonderful to hear that Matthew was able to help you out. Thank you for the review!!
Google Review
- June 22, 2023
Another 5 star experience with Don Harvey at Feldmann!! I would give him 10stars if I could! He is the man to get the deal done! Thanks Don - you really are one of a kind world class 😎
Response from the owner Replied: Kimberly, thank you for the incredible 5-star review! We have to agree with you, Don Harvey truly is an amazing Sales Consultant! Your feedback made our day, and we'll make sure Don knows about the positive impact he had on your experience. We're here for you anytime you need anything. Hopefully we see you again soon!
Google Review
- June 21, 2023
I recently had the pleasure of working with Matt Sack during my car-buying process, and I cannot emphasize enough how impressed I was with his exceptional service. From start to finish, Matt went above and beyond to ensure that I found the perfect car without any unnecessary pressure. Here are a few...
Response from the owner Replied: Kailash... Wow! What a truly generous review. While we certainly appreciate your sentiments, we must say that we don't disagree with you! Matt is truly one of the best and as you know, does a fantastic job providing his clients with an exceptional experience! We appreciate you taking the time to share and look forward to seeing you again in the future!
Yelp Review
- June 21, 2023
Ask for Matt sack! He is the best. He helped me find my dream car and the whole process was actually fun!  buying a car can be exciting when you have the right salesman
Google Review
- June 21, 2023
You have to work with Matt sack! Wow ! Matt found me my dream car and made the whole process enjoyable.I did not feel rushed and was able to take my time to decide .Matt was very attentive and very knowledgeable. Matt was able to answer all my questions and work with my schedule. He even came in on...
Response from the owner Replied: Matt is one of the best! It's great to hear about your experience and we appreciate you sharing. We hope we see you again in the future. Thank you for the review, Bobby!
Google Review
- June 17, 2023
Matthew Sack was my salesperson from whom I purchased a 2023 GLC 300. He is a man on a mission to provide exceptional customer service while striving for excellence. Keep up the good work, Matt !!
Response from the owner Replied: Thank you for the kind words, Nirmalya! We appreciate it and your business!
Google Review
- June 10, 2023
After 20 years with two infinities we started shopping for Eclass.Matthew Sack was very helpful from the first day, and offered to test drive for the long weekend to get used to silver E350 and my wife liked fresh silver tone from the beginning and I got to like it , too. trade ins were taken care...
Response from the owner Replied: Thank you for giving us a chance! It's very important to us that we don't pressure our clients to make a decision they could regret later. It's a big decision to make and we want you to be comfortable and confident in your selection. Matthew does a fantastic job at providing this no-pressure environment. We hope you enjoy the new E350 and hopefully we'll see you again! Thank you for the the review!
Google Review
- June 08, 2023
Natalie is an outstanding sales associate and was very supportive throughout the whole process. She is extremely patient and helpful when finding the Mercedes that fits all of my preferences! I had great experiences with everyone I met at Feldmann.
Response from the owner Replied: Thank you for the kind review, Brittany! We're so glad to hear that everything went well and you had a great experience working with our dealership. Thank you for sharing and we hope to see you again!
Google Review
- June 07, 2023
I have been coming to Feldmann for 15 years. Matt helped us with our GLA 250 this year, and he was super helpful! Love the service at Feldmann. Came back to them after buying my previous C-300 at Maplewood Imports, and always go to them for all my services!!
Response from the owner Replied: We're glad you came back to us, Alka! And it's wonderful to hear that Matt was able to help you out! Thank you for your support and for taking the time to write a review!
Yelp Review
- June 07, 2023
Matthew Sacks was professional and extremely easy to work with. He gave me an incredible amount of time which required a lot of patience as well. Hoping now that we have purchased the vehicle we will be equally impressed with the service department.
Google Review
- June 07, 2023
We recently bought a car from Feldmann Imports. The service was impeccable, amazing staff--especially our sales person Matthew Sack--who was fast to follow up and answer our questions. Highly recommend.
Response from the owner Replied: Thank you, Colleen! Matthew definitely puts in a lot of effort to make sure his clients receive the best service possible. We appreciate the review and look forward to seeing you again!
Google Review
- June 04, 2023
Some of the staff here are extremely rude. I approached an employee simply asking where I can find water as I was thirsty, only to be completely ignored with him walking off in an extremely condescending manner. However, I should mention not all employees were like this as my personal consultant was...
Response from the owner Replied: Byan, we are very sorry to hear about your experience. This is definitely not how any of our staff should treat our customers and we will do our best to use this as something to learn from. It's not always the big things, but the simple requests from our customers that matter the most. If you could provide us with any further information about the interaction, that may be helpful. You can do so by sending an email to Feldmail@FeldmannImports.com. Thank you for sharing, Bryan. We always want to know about this sort of behavior so we can correct it as soon as possible.
Google Review
- May 31, 2023
I recently purchased a C300 from Feldmann Imports and I couldn't be happier with my experience! Nick Inserra was friendly and knowledgeable, making the buying process stress-free and enjoyable.
Response from the owner Replied: It's great to hear that Nick was able to help you out and provide you with a wonderful experience! Thank you for taking the time to leave a review, Alishba! We hope to see you again!
Google Review
- May 30, 2023
Started the process early with ordering a vehicle. All staff, from sales to finance, were so helpful. They truly listened to what I wanted and helped find a way to make it work.Would definitely recommend Feldmann for any vehicle needs!
Response from the owner Replied: We appreciate the review, Jared and are so glad to hear that everything went well ordering your new vehicle. Please let us know if there is ever anything else we can help with! Thank you!!
Google Review
- May 30, 2023
We had a extremely great experience at Feldmann Imports dealership, especially with Matt Sack. He went through with us for all available 2023 GLC300 even though for those being in production and on water. He provided us plenty of choices, and introduced each single option in details. After we locked...
Response from the owner Replied: Thank you for the kind review, Tamier! It's wonderful to hear that Matt was able to help you out and provide you with an amazing experience. We hope to see you again in the future!
Google Review
- May 27, 2023
I had a great experience at Feldmann Imports. They had an excellent selection of vehicles and the prices were fair. My salesman, Matthew Sack, went out of his way to make sure that I was well taken care of. Excellent selection, service and follow through.
Response from the owner Replied: It's great to hear that everything went well with Matthew! Thank you for the business and for taking the time to share your experience. We hope to see you again!
Google Review
- May 24, 2023
I worked with Matthew Sack for the second time. Both times he got me the best deal possible, communication was super quick, easy and transparent. All i had to do was showing up and sign the paperwork, that was already prepared. Outstanding service!
Response from the owner Replied: We're so glad to hear about your experience with Matthew! Thank you for taking the time to leave a review and for your repeat business. We appreciate you!!
Google Review
- May 21, 2023
Worst service ever! Poor customer service skills. Rich Barfknecht, General sales manager, is very unprofessional and lacks customer service skills. He is very rude and disrespectful. Did not even bother to provide his name. Both the salesperson, Matt Sack and Finance Advisor, John Cadle, are NOT as...
Response from the owner Replied: Thank you for the feedback, Lana! We're sorry your experience wasn't better and we continue to look for ways to improve our service.
Yelp Review
- May 21, 2023
Worst service ever! Poor customer service skills. Rich Barfknecht, General sales manager, is very unprofessional and lacks customer service skills. He is very rude and disrespectful. Did not even bother to provide his name. Both the salesperson, Matt Sack and Finance Advisor, John Cadle, are NOT as...
Google Review
- May 19, 2023
We recently traded in our 2016 Mercedes CLA 250 for a 2020 GLC 300 and had the pleasure of working with Jolene Brown. She was professional, knowledgeable and so friendly! We were treated like gold! I highly recommend her! I cannotnot say enough about all of the people we worked with at Feldman,...
Response from the owner Replied: Thank you for the kind review, Julie! We are so glad that everything went well with everyone on our team. We hope to see you again!
Google Review
- May 18, 2023
Just purchased a new vehicle with Matt Sack. Everything is just first class, smooth and well prepared on his part. Both my wife and I are very happy.
Response from the owner Replied: That's great to hear, Kevin! Thank you for the business and for taking the time to share your experience. We do appreciate it!
Google Review
- May 12, 2023
We had a great experience at Feldmann Imports dealership. Natalie was the best sales associate we have worked with. She was patient and an active listener to our needs. All the staff were friendly and the area was nice and clean. I would highly recommend Natalie if you ever want to buy from...
Response from the owner Replied: Thank you for taking the time to leave a review, Amir! We are so glad to hear that everything went well with Natalie! We look forward to seeing you again next time!
Google Review
- May 12, 2023
A GREAT experience from start to finish! Our recent purchase of a new MB from Feldmann’s Imports was one of the easiest vehicle transactions we’ve ever made. We were connected with Matthew (Matt) Sack as our sales consultant and he was absolutely fantastic! He matched us up with a vehicle they...
Response from the owner Replied: It's so great to hear that everything went so well during your purchase experience! Our team will always do their best to keep you informed, make sure you understand all of the features of your vehicle and be mindful of your time while you're here. Thank you for sharing, Scott! We appreciate your business and hope we see you again in the future!