CarGurus Review
- November 29, 2020
Courteous , informative , and professional
Google Review
- November 13, 2020
Execellent, excellent, excellent service!!
Google Review
- November 07, 2020
Always a great experience at Mercedes benz southampton. Knowledgeable, helpfull and a pleasure doing business.
Response from the owner Replied: Thank you for the 5-star review, it is truly appreciated!
Google Review
- October 23, 2020
Excellent service experience. They told me they squeeze me in and they did. They just built an inside drive-through which is nice. Staff is friendly and courteous. Highly recommended
Response from the owner Replied: Thank you Todd for the kind words, recommendation, and 5-star review! I am so happy to hear that our service team was able to provide you with such excellent assistance during your latest visit.
Google Review
- September 30, 2020
Response from the owner Replied: Thank you for the 5-star review, we appreciate it!
DealerRater Review
- September 03, 2020
This Dealers service Dept is terrific. And if you get Bryan Walsh, you will be in very good shape. He really delivers on time effective service. Great customer experience!
Google Review
- July 30, 2020
Response from the owner Replied: Thank you Tom for the 5-star review, we really appreciate it!
Google Review
- July 30, 2020
Response from the owner Replied: Thank you Michael for the 5-star review!
Google Review
- July 30, 2020
Response from the owner Replied: Thank you John for sharing your 5-star experience with us. I am pleased to hear that Eric and our team were able to take care of your service needs and get you and your Mercedes-Benz back on the road in such a timely fashion.
Google Review
- July 30, 2020
Very helpful and forthcoming. I waited for a part to come from Germany for over a month. When it finally came they squeezed me right in to do the job same day.
Response from the owner Replied: Thank you Adam for the 5-star review, we really appreciate it!
CarGurus Review
- July 16, 2020
Great customer service, experience, and vehicle. Highly recommended
Google Review
- May 30, 2020
Response from the owner Replied: Thank you so much for the 5-star review! It is greatly appreciated.
Google Review
- May 30, 2020
Response from the owner Replied: Thank you Taylor for the 5-star review, we really appreciate it.
Google Review
- May 30, 2020
Response from the owner Replied: Thank you very much Alan for the 5-star review!
Google Review
- May 30, 2020
Response from the owner Replied: Thank you Tom for the 5-star review, we really appreciate it!
Google Review
- May 30, 2020
Response from the owner Replied: Thank you Eliz for the 5-star review, it is truly appreciated!
Google Review
- May 30, 2020
Response from the owner Replied: Thank you David for the 5-star review, we truly appreciate it!
Google Review
- May 30, 2020
Bryan very helpful
Response from the owner Replied: Thank you Corinne for sharing your 5-star experience!
Google Review
- May 30, 2020
Excellent service and attitude throughout.True professionals. Mr. Andre Smith, the person in charge of my purchase delivered everything as promised and on time in the most effective manner one would hope for.
Response from the owner Replied: Thank you Marian for sharing your 5-star experience. I am very happy to hear that Andre was able to get you the perfect vehicle and was able to provide such outstanding service while doing so. Enjoy your new Mercedes-Benz!
Google Review
- May 30, 2020
My service rep was Erick Lockwood who was absolutely awesome. He kept me informed as to the status of my vehicle. I am totally pleased with his professionalism.
Response from the owner Replied: Thank you Shurlene for sharing your 5-star service experience with us! I am pleased to hear that Erick and our team were able to provide such outstanding assistance.
DealerRater Review
- May 19, 2020
I absolutely love this location. My husband and I regular salesperson is Shane Chesney, one of the awesone managers who asked Candece Davino to help me. She was so pleasant and personable.) I really enjoyed dealing with her, and would recommend her. Thank you Shane for always coming through for...
Google Review
- April 30, 2020
Google Review
- April 30, 2020
Bryan Walsh was fantastic. On a holiday weekend he got my car repaired and back to me in great time. He kept me updated and informed the whole time.
Response from the owner Replied: Thank you Eugene for sharing your 5-star service experience with us. I am so happy to hear that we were able to get your Mercedes-Benz back on the road in a timely fashion.
Google Review
- April 30, 2020
Response from the owner Replied: Thank you James for sharing your 5-star experience with us! I am happy to hear that Frank and our team were able to provide you with such excellent assistance.
Facebook - Web Review
- April 07, 2020
Let me start off by saying all of my 3 other Mercedes were from Rockville Centre Mercedes. When Shane Chensey went to Southampton from Rockville Centre my records stayed in Rockville Centre and naturally I was solicited by them.
Google Review
- March 30, 2020
Wonderful experience from start to finish. Linda and her managers were great!
Response from the owner Replied: Thank you Alice for taking the time to share your feedback. I am pleased to hear that Linda an our team were able to provide you with such outstanding assistance.
Google Review
- March 30, 2020
Response from the owner Replied: Thank you Rob for being a loyal Mercedes-Benz of Southampton guest and for the kind words. I am so happy to hear that our team was able to provide you with such an excellent experience and we look forward to working with you again...enjoy your new Mercedes!
DealerRater Review
- March 11, 2020
I would highly recommend this dealership for any repairs you may need! The facility is spotless and so easy to drop off your vehicle. My car was serviced to my satisfaction. The staff is wonderful, especially Bryan Walsh who went above and beyond his duties to help us. His customer service skills...
DealerRater Review
- March 11, 2020
The best and most courteous and efficient car dealership I have ever used. I have been using MB Southampton for the last 10 years and never been disappointed. This is part of the reason I am getting my fifth new car from them in the near future. Kenneth Meszkat
DealerRater Review
- March 04, 2020
Peter Rasmussen 5 stars. Excellent salesman. Addressed every email promptly. Worked with finance manager to get the right price. Happy with my 2020 GLC. Smooth transaction!
CarGurus Review
- March 01, 2020
I spoke with Candece, she was very helpful and answered all of my questions and addressed a few concerns I had. I ended up purchasing the vehicle. Very...
Google Review
- February 29, 2020
Response from the owner Replied: Thank you Julie for the 5-star review, it is greatly appreciated!
Google Review
- February 29, 2020
Response from the owner Replied: Thank you Gerard for the 5-star review, it's truly appreciated!
Google Review
- February 29, 2020
Response from the owner Replied: Thank you Lamar for the 5-star review!
Google Review
- February 29, 2020
Much better than the other dealers ,worth driving east
Response from the owner Replied: Thank you Russ for the review!
Google Review
- February 29, 2020
Great fix and Mercedes Southampton and Andy were the best--5 stars!!!
Response from the owner Replied: Thank you Roberta for sharing your 5-star experience with us. I am so happy to hear that Andy and our team were able to provide you with the exceptional service we strive to provide every guest.
Google Review
- February 29, 2020
Everyone was pleasant and accommodating. Ease of drop off was great - was able to leave and pick up at my convenience.
Response from the owner Replied: Thank you AnneMarie for taking the time to share your feedback, I am pleased to hear we were able to accommodate you and make it easy for you to drop off and pick up your vehicle.
DealerRater Review
- February 17, 2020
People were professional,friendly, and very efficient, great group, could not have made my experience any better. I was in a difficult situation, I was very grateful for how they handled my predicament.
Google Review
- January 30, 2020
Response from the owner Replied: Thank you Nicolas for taking the time to provide a review, it is greatly appreciated!
Google Review
- January 30, 2020
Excellent
Response from the owner Replied: Hi Edward, we appreciate you for taking the time to give us rating!
Google Review
- January 30, 2020
Always an easy and great experience. Candece is AWESOME! Super helpful and always has the best deals.
Response from the owner Replied: Good Morning Jamie, thank you so much for sharing your 5-star experience with us! I am pleased to hear that Candece was able to provide such excellent assistance during your visit.
Google Review
- January 30, 2020
Excellent buying experience, all taking place in one day - drove home in my new car. Thank you to Sal, Shane, and the sales team.
Response from the owner Replied: Hi Paul, thank you for taking the time to provide a review on your latest experience with our dealership. I'm pleased to hear that our team was able to get you behind the wheel of a new Mercedes-Benz vehicle and that you were able to take her home the same day!
Google Review
- January 30, 2020
I've been getting my cars from Mercedes Benz Southampton for many years and the service and attention to detail from the team is just fantastic. Every body that works there are very friendly and profesional. It is the only Mercedes dealer I will ever go.
Response from the owner Replied: Thank you Maria for the kind words and for being a loyal Mercedes-Benz of Southampton guest. I am so happy to hear that our team was able to provide you with a 5-star experience. Enjoy your new vehicle!
Google Review
- January 30, 2020
Outstanding service as always! They are efficient, courteous and they communicate early and often. Always a pleasure to deal with.
Response from the owner Replied: Thank you David for your kind words, 5-star review, and continued patronage!
Google Review
- December 30, 2019
Very nice, courteous staff
Response from the owner Replied: Thanks for the 5-star review, have a great new year!
Google Review
- December 30, 2019
Shane Chesney at Southampton Mercedes made the process of getting a new car a very pleasant experience. I felt that I was treated with fairness and honestly. Thanks Shane!
Response from the owner Replied: I am so glad to hear that Shane was able to make you feel welcome and provide you with a 5-star experience. Thank you for the kind words and for being a Mercedes-Benz of Southampton guest!
Google Review
- December 30, 2019
Response from the owner Replied: Hi Tyler, we're glad to hear that you stayed with the Mercedes-Benz brand and that you chose to get your new vehicle from our dealership. Shane and Candece are both great and we're happy to hear that they were able to provide you with a 5-star experience. Enjoy your new Mercedes-Benz and we hope to work with you again!
Edmunds.com - Sales Review
- December 15, 2019
From beginning to end. A great experience working with these professionals. I would recommend Mercedes of Southampton to anyone.
Edmunds.com - Sales Review
- December 12, 2019
I highly recommend this dealership. I had a wonderful experience. I switched over from another Mercedes dealer. I wasn't sure if I'd stay with the brand, I planned on looking elsewhere but glad I didn't. After meeting with Shane and Candece it was clear I was in good hands. They went above and...
DealerRater Review
- December 12, 2019
I highly recommend this dealership. I had a wonderful experience. I switched over from another Mercedes dealer. I wasn't sure if I'd stay with the brand, I planned on looking elsewhere but glad I didn't. After meeting with Shane and Candece it was clear I was in good hands. They went above and...