Google Review
- May 06, 2024
I had a great experience working with Jessica and Frank. They were both easy to work with and very kind.
Google Review
- May 04, 2024
Google Review
- May 04, 2024
Shannon was absolutely terrific! She was clear explaining what needed to be done, followed through as promised, and was awesome!
Google Review
- May 04, 2024
Dealership was great. Frank and Jessica were really helpful with my purchase of my new GLC. Thank you!
Google Review
- May 04, 2024
The customer service at Mercedes Benz of Southampton was incredible. Our Sales Consultant Vince was amazing to work with. We will absolutely be working with Vince and the team at Mercedes Benz of Southampton again.
Google Review
- May 03, 2024
Jessica Daniell was excellent to work with ~ very efficient and patient! Highly recommended.
Google Review
- May 01, 2024
Awesome care and attention!
Google Review
- April 30, 2024
Very good service and follow up2nd car purchased at MB if Southampton
Google Review
- April 30, 2024
Thank you Andre for always being so helpful and professional , I will highly recommend you to anyone I know , amazing customer service experience
Google Review
- April 30, 2024
Ken and Anthony were very nice.
Google Review
- April 29, 2024
Christian was kind and knowledgeable. He collaborated w Rob to make the deal happpen. He answered phone calls and emails in a timely fashion.
Google Review
- April 25, 2024
Christian Demarco was my sales person. He was so informative and worked very hard to get my pre owned purchase delivered in pristine condition. In addition he took the time to really inform me about every detail of tge car.
Google Review
- April 24, 2024
Jessica was incredible and provided a great experience. I will be exclusively working with Mercedes Southampton and Jessica for years to come!
Google Review
- April 23, 2024
Candece was amazing through my car buying process. I was coming from a far to see a vehicle I saw on their website, and Candece made sure I had all the information I needed before taking the trip, and made sure the car was fully prepared to take home. The Dealership was also great to deal with....
Google Review
- April 23, 2024
Google Review
- April 15, 2024
Response from the owner Replied: Thank you for the 5-star rating Steven!
Google Review
- April 15, 2024
John the manager is Amazing!!!He always goes out of his way to be accommodating!!His customer service is far superior from any other Mercedes dealership!!He should be recognized for his courteous,friendly,mannerisms!!Thanks so much!! Very satisfied customer
Response from the owner Replied: Thank you for recognizing John's exceptional customer service! We truly appreciate your kind words and are thrilled to hear about your satisfaction!
Google Review
- April 13, 2024
Candece D’Avino was a gem to work with, Hand and hand every step of the way. Never any pressure to sign extra documents for more money or purchase the unnecessary from the finance manager Shane. Do yourself a favor and work with this lady, and dealership. Oh and No, I’m not local, I’m from Michigan...
Response from the owner Replied: Thank you for choosing to work with us all the way from Michigan, Jamarr! We appreciate your kind words and are glad to hear about your positive experience with Candece and our dealership.
Google Review
- April 13, 2024
Response from the owner Replied: Thank you for the 5-star rating, Andy! We appreciate your support.
Google Review
- April 12, 2024
Jessica has been amazing and so attentive. She has sold me my 3 Mercedes and never dissapoints.
Response from the owner Replied: Thank you for your loyalty, Rosa! It's been a pleasure assisting you with your Mercedes-Benz purchases.
Google Review
- April 10, 2024
Dina and Jessica are the best!! ☺️
Response from the owner Replied: Thank you for recognizing Dina and Jessica's exceptional service! ☺️
Google Review
- April 09, 2024
Response from the owner Replied: Thank you for the 5-star rating, Irina! We truly appreciate the support.
Google Review
- April 06, 2024
Frank and Jessica are the best. I will always come back to them to buy a car
Response from the owner Replied: We appreciate your kind words, Owen! Look forward to welcoming you back for your next car purchase!
Google Review
- April 04, 2024
The service department is always amazing! Shannon is always so efficient and helpful with resolving any issues or concerns! Highly recommend them! 5 star all the way!
Response from the owner Replied: Thank you for your kind words about our service department and Shannon! We appreciate your recommendation and are glad to hear about your positive experience!
Google Review
- March 29, 2024
Response from the owner Replied: Thank you for the 5-star rating, Douglas! We appreciate your support.
Google Review
- March 29, 2024
I’d like to highly recommend Shannon for her caring and making sure everything worked out perfectly. And it did.
Response from the owner Replied: Thank you for your recommendation Ed! We appreciate your kind words and are delighted that everything worked out perfectly.
Google Review
- March 29, 2024
Response from the owner Replied: Thank you for the 5-star rating, Rosalind! We appreciate your support!
Google Review
- March 28, 2024
ANDRE SMITHEXCEPTIONAL SERVICE. GETS THE WORK DONE BEST OF BEST
Response from the owner Replied: Thank you for your kind words! It was a pleasure working with you.
Google Review
- March 28, 2024
Candece was lovely to work with. Professional and knowledgeable. I look forward to future transactions with her. Thank you Candece.
Response from the owner Replied: Thank you for your kind words, MaryAnne! It was a pleasure assisting you. Looking forward to our future transactions together!
Google Review
- March 28, 2024
Mercedes in Southampton- Ken Jones, Rob, Frank, Shannon, Eric and Oscar are a PHENOMENAL team. Would go no where else !!!!!!
Response from the owner Replied: We're delighted to hear that you had such a great experience with our team Mary! Thank you for your kind words and for choosing Mercedes-Benz of Southampton as your go-to.
Google Review
- March 26, 2024
Candece is the best!
Response from the owner Replied: Thanks Fred, your kind words mean a lot to us!
Google Review
- March 26, 2024
Shannon Vargas,Andy Byers and everyone in service in Mercedes Benz in Southampton are simply wonderful!They are always very friendly and helpful,Everyone!.We go there very often because of the cars we get.AMG’s and cars with performance tires etc,that need service more than usual.I can say that...
Response from the owner Replied: Thank you so much, Milena! We're overjoyed to hear about your positive experiences with Shannon, Andy, and our service team at Mercedes-Benz of Southampton. Your commendation means the world to us. We look forward to continuing to meet your AMG and performance tire needs with exceptional, timely service.
Google Review
- March 25, 2024
Response from the owner Replied: Ilsa, your 5-star rating means the world to us. Thank you for your support!
Google Review
- March 23, 2024
Response from the owner Replied: Thank you, David Barnard, for your 5-star rating! We appreciate your support.
Google Review
- March 21, 2024
Ken was great!!
Response from the owner Replied: Thank you, Tom! We're so glad to hear you had a great experience with Ken. Your kind words are much appreciated!
Google Review
- March 21, 2024
Ken was very helpful, and Christian was so knowledgeable of the car. Both are assets to Mercedes Benz!
Response from the owner Replied: Thank you for your kind words, JJ! We're so glad to hear you found Ken and Christian helpful and knowledgeable. They'll be delighted to know they made your Mercedes-Benz experience a positive one.
Google Review
- March 21, 2024
Andre is the best in the business. Thank you!
Response from the owner Replied: We're so glad you had a positive experience with Andre! We appreciate your kind words and support!
Google Review
- March 18, 2024
WE LOVE CANDECE! Super professional, always a pleasure to work with. This is my sixth car thru her!
Response from the owner Replied: Thank you for your continued trust and support, Frank! We appreciate your loyalty and are here for you whenever you need us!
Google Review
- March 18, 2024
I recently had the pleasure of visiting Mercedes Benz of Southampton, I must say it was an outstanding experience. From the moment I arrived I was greeted with warmth and professionalism. The staff at this dealership go truly above and beyond customer satisfaction. Shannon provided top notch...
Response from the owner Replied: Thank you so much for recognizing our team's dedication to providing exceptional service! We truly appreciate your kind words and recommendation.
Google Review
- March 16, 2024
Response from the owner Replied: Thank you for the 5-star rating, Lisa! Your support means a lot to us!
Google Review
- March 16, 2024
Candece is a wonderful sales woman! Love her straight and forward. Please visit her, you will not be disappointed! Xo
Response from the owner Replied: Thank you for your kind words, Edie! So glad to hear you had a 5-star experience with Candece. We look forward to seeing you again soon!
Google Review
- March 15, 2024
Where do I start? This is probably the easiest car purchase I have ever made. From start to finish Bentley made this process so effortlessly simple. He had answers to all my questions, so professional and just an all around true gentleman. Thank you Bentley you have a forever customer!!
Response from the owner Replied: Thank you for sharing your experience, Falastien! We appreciate your kind words and are delighted to hear that Bentley provided exceptional service. We look forward to assisting you again in the future!
Google Review
- March 14, 2024
Awesome service! Shannon Vargas is my service advisor. Very professional and my vehicle was done in a timely manner.
Response from the owner Replied: Thank you for sharing your 5-star experience with Shannon! We appreciate your kind words and are glad to hear that you were satisfied with the service provided.
Google Review
- March 14, 2024
Response from the owner Replied: Thank you for the 5-star rating, Catherine! We appreciate your support!
Google Review
- March 12, 2024
Response from the owner Replied: Thank you for the 5-star rating, Perry!
Google Review
- March 12, 2024
Andre Smith is the best salesman in the whole universe!!! This is the 2nd Mercedes we have purchased with his assistance and it’s only been smooth and great experience.
Response from the owner Replied: Thank you so much for your continued trust in us, Patrycja! We're delighted to hear about your positive experiences with Andre.
Google Review
- March 11, 2024
Alex Fortunato gets it done. Dealership is friendly, efficient and happy for you not just themselves!
Response from the owner Replied: Thank you Melanie for taking the time to share your 5-star experience with us. We are so happy to hear that our team was able to provide you with such outstanding assistance!
Google Review
- March 11, 2024
Love my service department at the dealership! They go above and beyond to make sure we are worry free when our vehicle needs to go in for service!
Response from the owner Replied: We're delighted to hear that you love our service department and that we've been able to provide such excellent assistance during your vehicle's service visits!
Google Review
- March 10, 2024
Great service department who is always on top of their game! I am a long time customer that will not go anywhere else for servicing and repairs. Thank you John and Andy!
Response from the owner Replied: Thank you for your continued loyalty, Alvin! We appreciate your kind words and look forward to serving you again soon!
Google Review
- March 09, 2024
Wow! Couldn’t have had a better experience. I worked with Bentley who was a joy to interact with. He was warm, funny and made the process easy! Extremely trustworthy and I felt in very good hands. I love my new car! Thank you!
Response from the owner Replied: Thank you for your kind words, Lucia! It was a pleasure assisting you and I'm glad to hear you're enjoying your new Mercedes-Benz!
Google Review
- March 08, 2024
Response from the owner Replied: Thank you so much for the 5-star rating, Giacomo!
Google Review
- March 08, 2024
Response from the owner Replied: Thank you so much for the 5-star rating, Gaia!
Google Review
- March 08, 2024
Response from the owner Replied: Thank you very much for the 5-star review Eric, it is greatly appreciated!
Google Review
- March 08, 2024
Response from the owner Replied: Thank you for the 5-star rating Boris!
Google Review
- March 08, 2024
Candece is the best
Response from the owner Replied: Thank you so much for your kind words and 5-star review, Victor, they are truly appreciated!
Google Review
- March 07, 2024
Fabulous ! I knew that I was given a very good deal but more than that I knew my salesperson Candece was on my side all the way! Her pleasant manner and knowledge and her sincerity helped me decide that I wanted to do business with Mercedes Benz of Southampton. She is great and I have dealt with...
Response from the owner Replied: Thank you for recognizing Candace's exceptional service and expertise! We appreciate your kind words and look forward to serving you again at Mercedes-Benz of Southampton!
Google Review
- March 07, 2024
Amazing experience at Mercedes Benz of Southampton! Christian was a pleasure to work with and helped me find my dream car. Highly recommended!
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Southampton, Allison! It was a pleasure assisting you in finding your dream car with Christian. We appreciate your recommendation!
Google Review
- March 07, 2024
We bought a CPO vehicle that smelled like cigarette smoke. Today we picked up our smoke odor-free car and are very happy with the ultimate result.As soon as Frank, the GM, and Andy, Service Manager, smelled the car themselves, they realized we were right and something had to be done and treated us...
Response from the owner Replied: We're delighted we could address the smoke odor issue for you promptly and effectively Pablo. Thank you for sharing your experience!
Google Review
- March 07, 2024
Christian was a phenomenal salesman. He guided me through every step of the process and was able to get me into the exact C 300 I wanted for a great price. He’s extremely knowledgeable and responsive. I definitely plan to do business with him again.
Response from the owner Replied: Thank you so much for your kind words, Mohammad! I'm glad to hear that Christian could assist you in finding the perfect C 300 for you and that he delivered such excellent assistance while doing so.
Google Review
- March 07, 2024
Leah at the service desk was so helpful and professionalAndy is always a pleasure and Shannon in service is the most amazing best!! Such an asset to the Mercedes team -Candace in sales is priceless !!Thank you so much for everything going on 22 years with this dealership!- A true treasured family gem!
Response from the owner Replied: Thank you for your kind words and loyalty over the past 22 years! We truly appreciate your support and are grateful to have you as a long-time Mercedes-Benz of Southampton guest.
Google Review
- March 07, 2024
I had a great experience with Candace she made the process go very smooth and efficientI would use her again
Response from the owner Replied: Thank you for sharing your 5-star experience with Candace! We appreciate your feedback and look forward to assisting you again in the future.
Google Review
- March 01, 2024
Response from the owner Replied: Thank you Michael for the 5-star review, it truly is appreciated!
Google Review
- March 01, 2024
Response from the owner Replied: Thank you for the 5-star rating, James!
Google Review
- March 01, 2024
Response from the owner Replied: Thank you for the 5-star rating John, it is greatly appreciated!
Google Review
- March 01, 2024
Response from the owner Replied: Thank you Camryn for the 5-star review, we truly appreciate your support!
Google Review
- March 01, 2024
Response from the owner Replied: Thank you for the 5-star rating, Jose! We appreciate your feedback.
Google Review
- March 01, 2024
Response from the owner Replied: Thank you for the 5-star rating, Jon!
Google Review
- February 29, 2024
If you are looking for top notch service and professionalism , call Candeece!She made everything so easy and went above and beyond to make buying my truck a 5 star experience ! She has now gained a customer for life !!
Response from the owner Replied: Thank you for your kind words, Nicholas! It was a pleasure assisting you with your truck purchase. We look forward to serving you again in the future!
Google Review
- February 25, 2024
Anthony, Shane and Bently will go beyond excellent customer service to make your experience at Mercedes-Benz of Southampton a excellent one. I highly recommend......
Response from the owner Replied: Thank you for recognizing Anthony, Shane, and Bently's dedication to exceptional customer service at Mercedes-Benz of Southampton! We appreciate your recommendation.
Google Review
- February 25, 2024
Christian was very helpful and had great integrity.
Response from the owner Replied: Thank you very much Lawrence for the kind words about Christian and for the 5-star review, we truly appreciate it!
Google Review
- February 25, 2024
It was a smooth and beautiful experience. Candece and Shane were both excellent. I honestly have no complaints. 10/10.
Response from the owner Replied: Thank you for your kind words, Shantall! We're delighted to hear that you had a smooth and beautiful experience with Candece and Shane. Appreciate your feedback!
Google Review
- February 25, 2024
We had a great car buying experience with Bentley. We greatly appreciated his flexibility to accommodate our schedule and questions.
Response from the owner Replied: Thank you for sharing your positive experience with us, James! We're glad to hear that Bentley was able to provide you with excellent service tailored to your needs. Your satisfaction is our priority!
Google Review
- February 24, 2024
Mercedes Southhampton was by far the smoothest transaction I’ve had leasing a car. Big thank you to Anthony and Candece. Everyone there was amazing as well as Shane the finance manager. I would recommend using this dealership to my closest friends and family anytime.
Response from the owner Replied: We're delighted to hear about your positive experience at Mercedes-Benz of Southampton! Thank you for recommending us to your loved ones!
Google Review
- February 22, 2024
So easy to work with excellent customer service low pressure. Made me feel extremely comfortable
Response from the owner Replied: Thank you for your kind words! We're glad to hear that you had a comfortable experience with us.
Google Review
- February 20, 2024
Excellent service!!! ❤️
Response from the owner Replied: Thank you so much for your kind words, Sandra! ❤️
Google Review
- February 18, 2024
Bentley is the man! Knowledge, informative, and extremely pleasant to work with.
Response from the owner Replied: Thank you for recognizing Bentley's expertise and positive attitude! We appreciate your feedback.
Google Review
- February 17, 2024
Had an awesome experience! Candece is awesome.. great communication and pleasant to deal with ..
Response from the owner Replied: Thank you for your kind words, Catalina! It was a pleasure assisting you!
Google Review
- February 16, 2024
Transparent and accurate assessments. Service provider focused. Considerate and welcoming.
Response from the owner Replied: Thank you, Jan! We appreciate your kind words and are glad to hear that our assessments were transparent and accurate. Our team is committed to providing excellent service and creating a welcoming environment for our customers and we're happy to hear that you received just that!
Google Review
- February 16, 2024
Frank and Candece are the absolute best! Couldn’t be happier with the experience.
Response from the owner Replied: Thank you, Joseph! We're so grateful for your kind words and for choosing our team.
Google Review
- February 16, 2024
Andre is the best. Happy with new car!
Response from the owner Replied: Thank you, Arnon! We're so glad you had a great experience working with Andre and that you are loving your new Mercedes-Benz!
Google Review
- February 16, 2024
Andy is amazing! They are always very helpful and on point with all my concern.I’m always at ease after taking my car for service there.
Response from the owner Replied: Thank you, Sean! We appreciate your kind words and are glad to hear that we've been able to provide you and your Mercedes-Benz with excellent service.
Google Review
- February 14, 2024
Always a pleasure working with Candece and the staff at Mercedes of Southampton. We just began our 5th lease thanks to Candece doing the on line “shopping” for us and finding our dream vehicle. She was patient and extremely helpful. Highly recommend them and look forward to visiting there again.
Response from the owner Replied: Thank you so much, Bob! We're delighted you had a great experience with Candece and our team at Mercedes of Southampton. We appreciate your recommendation and can't wait to welcome you back!
Google Review
- February 12, 2024
Purchased my 2024 Maybach S680 with complete ease. Christian Demarco in sales was the utmost of help, 100% customer focused. I can’t recommend them enough.
Response from the owner Replied: Thank you, Monica! We appreciate your kind words and are so glad Christian provided exceptional service. We truly value your recommendation.
Google Review
- February 10, 2024
Response from the owner Replied: Thank you, David, for your 5-star rating! We appreciate your support.
Google Review
- February 10, 2024
Response from the owner Replied: Thank you for the 5-star rating, Larry! We appreciate your support.
Google Review
- February 09, 2024
Vince was very professional and personable. I am thrilled with my entire experience with him.
Response from the owner Replied: Thank you, Judi! We're so glad you had a great experience with Vince.
Yelp Review
- November 14, 2023
Since I walked in, to being helped with over the phone, till the day I went to go pick up my car, Oscar M. was the best! Very patient & kind & helped me with everything little thing my car needed. I wouldn't change or go to any other Mercedes. thank you
Google Review
- November 01, 2023
Andy was a pleasure to deal with and clear with resolving my service needs. Professional service dept. I come all the way from Nassau county to this dealership
Response from the owner Replied: Thank you, Anthony! We're delighted to have provided you with a pleasurable and professional service experience. We appreciate your continued loyalty and the effort you make to come to our dealership.
Google Review
- October 08, 2023
I had amazing experience in MB South Hampton. Service was excellent and staff very friendly. I will definitely come back.
Response from the owner Replied: Thank you for your kind words, Varunee! We're so glad to hear that you had an amazing experience while working with our team and we look forward to welcoming you back!
Google Review
- September 21, 2023
I could not be happier with the sales force at MB Southampton. I didn't plan on coming to the dealer nor buy a MB that day but since we wee in the area we went in to see the inventory. I was hoping for a Mojave Silver E class but they didn't have one, however they said not only could they get one...
Response from the owner Replied: Thank you so much for your kind words, Glenn! We're thrilled to hear that you had a great experience with our sales force at and that we could accommodate your preferences and provide you with a great deal. It was a pleasure working with you, and we appreciate your recommendation.
Google Review
- August 11, 2023
Having owned numerous Mercedes since 1985, and living in several states during that period, we can unequivocally say that Andy Beyers, is the BEST, most effective, cooperative, and knowledgable and concerned service person in the USA!! We've owned numerous other foreign cars as well, Andy shines...
Response from the owner Replied: Thank you so much, Richard! Your kind words mean the world to us. We truly appreciate your loyalty and are grateful for the opportunity to serve you.
Yelp Review
- July 29, 2023
Andy Byers who runs the service department is by far the most courteous, helpful, knowledgeable, person I've ever had the pleasure to deal with. Andy truly cares about his customers, and provides second to none service. I highly recommend anyone who owns a Mercedes Benz that needs service to go to...
Google Review
- July 21, 2023
The service team is always so helpful & looks to attempt to accommodate us regardless how busy they are. Andy routinely goes the extra yard & this time around Oscar made a point of getting a trunk issue rectified despite a full maintenance schedule. You’re in good hands with the team over at MB of SH👍
Response from the owner Replied: Thank you for your kind words, John! We truly appreciate your feedback and are glad to hear that our service team, especially Andy and Oscar, were able to go above and beyond to accommodate you. Your satisfaction is our top priority. We look forward to serving you again in the future!
Yelp Review
- July 11, 2023
Fourth of July weekend was spending some time in the Hamptons when I ended up with a flat tire on my C300. The service department had the tire and got me back on the road in a timely manner! Everyone was super helpful and courteous!
Yelp Review
- June 24, 2023
Best dealership I've been to out East. I brought my C300 here for some service here worrying I would be waiting around for hours but the people in the Service Department communicated well with me from the start. Everyone was very nice and I was out of there in 30 mins. If you got a Mercedes and live...
Abbas R. Replied: Thank you Diego for taking the time to share your 5-star service experience with us. I am very happy to hear that our team was able to complete the necessary services on your C 300 in such a timely fashion and that they provided such excellent assistance while doing so.
Google Review
- May 24, 2023
Thanks for the cpo on the e63s Vincent , frank , Anthony all very kind and helpful
Response from the owner Replied: Thank you David for the kind words and 5-star review, they truly are appreciated!
Cars.com Review
- May 22, 2023
I will Give this Mercedes Benz 5 stars thanks very much wade Turnbull and Chris walker good service keep up the good work many thanks Andy b cheers
Dealer Replied: Thank you Andy for the 5-star review, we truly appreciate it!
Google Review
- May 20, 2023
Shannon Vargas in service is amazing. I popped a tire and cracked the rim on our SL and she was able to seamlessly assist us. She got us a loaner and handled all the insurance information with Mercedes. Her follow-up skills were impeccable and we now plan to service and buy our future Mercedes from...
Response from the owner Replied: Thank you Joshua for taking the time to share your 5-star service experience with us. I am very happy to hear that Shannon was able to provide you with such excellent assistance while our team worked on your SL.