Google Review
- January 14, 2025
By far, the BEST experience in buying a car was through Greig Larsen at Mercedes Benz of Clearwater! From his response to an email, to test drive, and his strong communication was absolutely perfect!
Google Review
- January 14, 2025
Extremely pleased with my recent purchase. Scott Wikert was an excellent salesman, not pushy at all. Very knowledgeable and easy to work with. Couldn’t recommend him enough. Gregory in finance helped close the deal and was easy to work with as well. We decided to have the car delivered which they...
Google Review
- January 14, 2025
I purchased another car here and had an amazing experience each time. Estaben and his Manager Dan was fantastic - he listened to my needs, answered all my questions, and worked really hard to get me the best deal possible. The entire process was smooth and transparent, and I never felt pressured....
Response from the owner Replied: Hi Gwen- We are thrilled to know that you had a good experience with us and really appreciate you taking the time to leave us such a wonderful review!
Google Review
- January 13, 2025
Went in on Thursday talked to Jeff sat down ran the numbers on the car did a credit app was putting 12k down got close to 5 that evening said he was going to call me in the morning been 2 days haven’t heard a thing back I’ve called 6 times trying to talk to Jeff or a manager talked to a lady on...
Response from the owner Replied: Hi Jesse- We apologize that we could not make it work and regret that we did not do a better job following up with you.
Google Review
- January 12, 2025
Probably one of the worst services I have ever had at a dealership. Wife wanted a higher end vehicle. Walk in and wait 10 minutes while half the staff is in one office never got my answers to any question I asked basically got told to look on line and let them know what we want before this we looked...
Response from the owner Replied: Hi Austin- Every customer and their experience with us matters greatly so I apologize that you did not enjoy your time with us. I would personally like to work with you so, at your convenience, please reach out to me so that I may assist you. Josh Guest, General Manager, jguest@drivesuperior.com
Google Review
- January 10, 2025
Esteban was our sales professional and he was outstanding. He was forthright, informative and worked hard to get us the best deal possible! Thank you Esteban!
Response from the owner Replied: Hi Mike- We're so happy our team made the difference in your experience! Come see us again!
Google Review
- January 08, 2025
My sales person was Scott Wikert. Great person to work with. I was interested in a GLE 350 4MATIC SUV and had a list of questions on the SUV which he answered. I recieved excellent service from Scott and the Mercedes staff, Greg Boone. Exellent service and buying experience. Higly recommend Dealship...
Response from the owner Replied: Hi Dalila- We appreciate you sharing your experience! Our team appreciates you and your business!
Google Review
- January 08, 2025
John Boraski was extremely professional and very knowledgeable. He made the purchase of my new Mercedes an absolute pleasure. I would highly recommend John for your next Mercedes Benz.
Response from the owner Replied: Hello David- Thank you for taking the time to leave us a review. It makes us happy to know you enjoyed your experience with us!
Google Review
- January 08, 2025
Outstanding Experience with Mercedes-Benz of Clearwater!I recently purchased a new car from Mercedes-Benz of Clearwater while being all the way in California, and I couldn’t be more impressed with the experience! From start to finish, John Boraski made the entire process smooth, effortless, and...
Response from the owner Replied: Hi Gold- It was our pleasure to assist you in finding the perfect new car! We enjoy making the buying experience a breeze for our customers. Thank you for leaving us a wonderful 5 star review!
Google Review
- January 08, 2025
Esteban was a breeze to work with and got me in and out of the dealership with my new GLC 300 in 2 hours! Highly recommend visiting Esteban at Mercedes!
Response from the owner Replied: Hi Kevin- What a fantastic choice! The Mercedes-Benz GLC 300 is so classy! Thanks for taking the time to leave us a review!
Google Review
- January 04, 2025
I’ve been to many Mercedes dealerships in several different states. This one here is hands-down the best. There’s never any hassle, they are always prompt and professional. My usual service tech, Eric, is a legend. Everyone does well here
Response from the owner Replied: Hi Costa- We're so excited to know we met your expectations and that you gave us a 5 star rating! We appreciate it! Come see us again!
Google Review
- January 03, 2025
Purchased a car and was not told it did not have a second key. (Replacement cost over $1000) . Was told another buyer was on the way and I should act if I wanted. The car. Very sneaky way to make a sale. Stay away from this dealership, they can not be trusted.
Response from the owner Replied: Hi Bob- We were glad to help! Thanks for working with us and for the 5 stars!
Google Review
- January 02, 2025
Anyone doing business with Mercedes Benz of Clearwater should be very aware of their business practices. They do not stand behind the product they sell. They blame the customer for any issues brought up with regard to a transaction. I purchased a used Certified Pre-owned (CPO) 2020 MB SL in 2022....
Response from the owner Replied: Hello dmr- While we have tried to empathize with you, demanding new wheels and tires 2 years after a vehicle purchase based on assertions that the dealership somehow surreptitiously swapped the wheels you purchased while at the dealership over 2 years ago is not something we can accommodate. Assertions that we "swapped the wheels out" during this purchase are false. Mercedes- Benz of Clearwater simply does not operate in that fashion. The CPO inspection from 11/2/2022 shows there are no indications of aftermarket wheels on the inspection. At no time while in the possession of Mercedes -Benz of Clearwater were the wheels "swapped in a parking lot". Based on the length of time that has passed (over 2 years), our dealership standard operating procedures, our CPO inspection process and the lack of any documentation outside of your assertions 2 years after the purchase that the wheels were somehow "swapped" while the vehicle was purchased, we will not offer assistance.
Google Review
- January 01, 2025
Great experience. Vilius was awesome. Helped me get the car I wanted. Going into a dealer, I am always skeptical and ready for a battle. This was not the case. Great experience.
Response from the owner Replied: Hi Brian- We're excited to know that you enjoyed your experience with us! Thank you for the 5 stars!
Google Review
- December 31, 2024
my experience with Scott and all of the other employees at Mercedes-Benz of Clearwater was excellent, and I felt that I was treated fairly kindly and with attention to detail. Everyone we encountered was friendly at a smile and greeted us kindly. This was an excellent car buying experience, which I...
Response from the owner Replied: Hi Jose- We just love your review and really appreciate you sharing your experience! Thank you so much for your business!
Google Review
- December 29, 2024
World class treatment by all I encountered.
Response from the owner Replied: Hi Lisa- Your review makes us so happy! It was our pleasure to assist you!
Google Review
- December 27, 2024
Response from the owner Replied: Hi Cleopatra- Your 5 stars makes us happy! We appreciate it!
Google Review
- December 25, 2024
Lexi and Dan were great. They worked with me ti give me top dollar for my old vehicle and turned a normally grueling experience if car shopping into an easy afternoon. I got the deal I wanted for a fair price. Would recommend these folks to anyone in the market for a new vehicle.
Response from the owner Replied: Hi Jimmy- Thank you for such a wonderful review! We take pride in making the car buying experience easy! Thank you for your business!
Google Review
- December 24, 2024
We had an amazing experience with Esteban Bello! We purchased the SUV 100% remote and had it shipped to us. Esteban was so kind to answer all of our questions and the vehicle was exactly as described. Wonderful experience!
Response from the owner Replied: Hi Julie- We are so happy we could work with you! Your experience matters to us so thank you for sharing it!
Google Review
- December 24, 2024
Nice experience.
Response from the owner Replied: Hi Iveta- We appreciate your feedback and hope to see you again!
Google Review
- December 23, 2024
Ask for Greg in pre owned. He will take good care of you
Response from the owner Replied: Hi Skip- Thanks for the perfect rating!