Google Review
- January 14, 2025
By far, the BEST experience in buying a car was through Greig Larsen at Mercedes Benz of Clearwater! From his response to an email, to test drive, and his strong communication was absolutely perfect!
Google Review
- January 14, 2025
Extremely pleased with my recent purchase. Scott Wikert was an excellent salesman, not pushy at all. Very knowledgeable and easy to work with. Couldn’t recommend him enough. Gregory in finance helped close the deal and was easy to work with as well. We decided to have the car delivered which they...
Google Review
- January 14, 2025
I purchased another car here and had an amazing experience each time. Estaben and his Manager Dan was fantastic - he listened to my needs, answered all my questions, and worked really hard to get me the best deal possible. The entire process was smooth and transparent, and I never felt pressured....
Response from the owner Replied: Hi Gwen- We are thrilled to know that you had a good experience with us and really appreciate you taking the time to leave us such a wonderful review!
Google Review
- January 13, 2025
Went in on Thursday talked to Jeff sat down ran the numbers on the car did a credit app was putting 12k down got close to 5 that evening said he was going to call me in the morning been 2 days haven’t heard a thing back I’ve called 6 times trying to talk to Jeff or a manager talked to a lady on...
Response from the owner Replied: Hi Jesse- We apologize that we could not make it work and regret that we did not do a better job following up with you.
Google Review
- January 12, 2025
Probably one of the worst services I have ever had at a dealership. Wife wanted a higher end vehicle. Walk in and wait 10 minutes while half the staff is in one office never got my answers to any question I asked basically got told to look on line and let them know what we want before this we looked...
Response from the owner Replied: Hi Austin- Every customer and their experience with us matters greatly so I apologize that you did not enjoy your time with us. I would personally like to work with you so, at your convenience, please reach out to me so that I may assist you. Josh Guest, General Manager, jguest@drivesuperior.com
Google Review
- January 10, 2025
Esteban was our sales professional and he was outstanding. He was forthright, informative and worked hard to get us the best deal possible! Thank you Esteban!
Response from the owner Replied: Hi Mike- We're so happy our team made the difference in your experience! Come see us again!
Google Review
- January 08, 2025
My sales person was Scott Wikert. Great person to work with. I was interested in a GLE 350 4MATIC SUV and had a list of questions on the SUV which he answered. I recieved excellent service from Scott and the Mercedes staff, Greg Boone. Exellent service and buying experience. Higly recommend Dealship...
Response from the owner Replied: Hi Dalila- We appreciate you sharing your experience! Our team appreciates you and your business!
Google Review
- January 08, 2025
John Boraski was extremely professional and very knowledgeable. He made the purchase of my new Mercedes an absolute pleasure. I would highly recommend John for your next Mercedes Benz.
Response from the owner Replied: Hello David- Thank you for taking the time to leave us a review. It makes us happy to know you enjoyed your experience with us!
Google Review
- January 08, 2025
Outstanding Experience with Mercedes-Benz of Clearwater!I recently purchased a new car from Mercedes-Benz of Clearwater while being all the way in California, and I couldn’t be more impressed with the experience! From start to finish, John Boraski made the entire process smooth, effortless, and...
Response from the owner Replied: Hi Gold- It was our pleasure to assist you in finding the perfect new car! We enjoy making the buying experience a breeze for our customers. Thank you for leaving us a wonderful 5 star review!
Google Review
- January 08, 2025
Esteban was a breeze to work with and got me in and out of the dealership with my new GLC 300 in 2 hours! Highly recommend visiting Esteban at Mercedes!
Response from the owner Replied: Hi Kevin- What a fantastic choice! The Mercedes-Benz GLC 300 is so classy! Thanks for taking the time to leave us a review!
Google Review
- January 04, 2025
I’ve been to many Mercedes dealerships in several different states. This one here is hands-down the best. There’s never any hassle, they are always prompt and professional. My usual service tech, Eric, is a legend. Everyone does well here
Response from the owner Replied: Hi Costa- We're so excited to know we met your expectations and that you gave us a 5 star rating! We appreciate it! Come see us again!
Google Review
- January 03, 2025
Purchased a car and was not told it did not have a second key. (Replacement cost over $1000) . Was told another buyer was on the way and I should act if I wanted. The car. Very sneaky way to make a sale. Stay away from this dealership, they can not be trusted.
Response from the owner Replied: Hi Bob- We were glad to help! Thanks for working with us and for the 5 stars!
Google Review
- January 02, 2025
Anyone doing business with Mercedes Benz of Clearwater should be very aware of their business practices. They do not stand behind the product they sell. They blame the customer for any issues brought up with regard to a transaction. I purchased a used Certified Pre-owned (CPO) 2020 MB SL in 2022....
Response from the owner Replied: Hello dmr- While we have tried to empathize with you, demanding new wheels and tires 2 years after a vehicle purchase based on assertions that the dealership somehow surreptitiously swapped the wheels you purchased while at the dealership over 2 years ago is not something we can accommodate. Assertions that we "swapped the wheels out" during this purchase are false. Mercedes- Benz of Clearwater simply does not operate in that fashion. The CPO inspection from 11/2/2022 shows there are no indications of aftermarket wheels on the inspection. At no time while in the possession of Mercedes -Benz of Clearwater were the wheels "swapped in a parking lot". Based on the length of time that has passed (over 2 years), our dealership standard operating procedures, our CPO inspection process and the lack of any documentation outside of your assertions 2 years after the purchase that the wheels were somehow "swapped" while the vehicle was purchased, we will not offer assistance.
Google Review
- January 01, 2025
Great experience. Vilius was awesome. Helped me get the car I wanted. Going into a dealer, I am always skeptical and ready for a battle. This was not the case. Great experience.
Response from the owner Replied: Hi Brian- We're excited to know that you enjoyed your experience with us! Thank you for the 5 stars!
Google Review
- December 31, 2024
my experience with Scott and all of the other employees at Mercedes-Benz of Clearwater was excellent, and I felt that I was treated fairly kindly and with attention to detail. Everyone we encountered was friendly at a smile and greeted us kindly. This was an excellent car buying experience, which I...
Response from the owner Replied: Hi Jose- We just love your review and really appreciate you sharing your experience! Thank you so much for your business!
Google Review
- December 29, 2024
World class treatment by all I encountered.
Response from the owner Replied: Hi Lisa- Your review makes us so happy! It was our pleasure to assist you!
Google Review
- December 27, 2024
Response from the owner Replied: Hi Cleopatra- Your 5 stars makes us happy! We appreciate it!
Google Review
- December 25, 2024
Lexi and Dan were great. They worked with me ti give me top dollar for my old vehicle and turned a normally grueling experience if car shopping into an easy afternoon. I got the deal I wanted for a fair price. Would recommend these folks to anyone in the market for a new vehicle.
Response from the owner Replied: Hi Jimmy- Thank you for such a wonderful review! We take pride in making the car buying experience easy! Thank you for your business!
Google Review
- December 24, 2024
We had an amazing experience with Esteban Bello! We purchased the SUV 100% remote and had it shipped to us. Esteban was so kind to answer all of our questions and the vehicle was exactly as described. Wonderful experience!
Response from the owner Replied: Hi Julie- We are so happy we could work with you! Your experience matters to us so thank you for sharing it!
Google Review
- December 24, 2024
Nice experience.
Response from the owner Replied: Hi Iveta- We appreciate your feedback and hope to see you again!
Google Review
- December 23, 2024
Ask for Greg in pre owned. He will take good care of you
Response from the owner Replied: Hi Skip- Thanks for the perfect rating!
Google Review
- December 21, 2024
Response from the owner Replied: Hello jorge- Thank you for leaving us a 5 star rating!
Google Review
- December 21, 2024
One of the easiest transactions I've ever done. I had an exceptional sales rep (Aaron) and was very happy with every aspect of the purchase. Top of the list when I purchase another vehicle !!
Response from the owner Replied: Hello John- Thank you for being our customer and sharing your experience! We’re delighted to know you found it easy! We appreciate your business!
Google Review
- December 19, 2024
Extremely nice staff that respect your time. Highly recommend.
Response from the owner Replied: Hi Brian- Thank you for the wonderful review!
Google Review
- December 19, 2024
Purchased a vehicle, overall great experience. Every aspect of the shopping and purchase process was fast, simple, no pressure and everyone was very helpful. Special thanks Dan Rasp and his team, Greig Larsen and John Boraski.
Response from the owner Replied: Hi david- Thank you for leaving us a perfect rating. We are happy you enjoyed your experience with us. Enjoy your new ride!
Google Review
- December 18, 2024
Starting at the beginning of this experience, it was already off to a bad start, but they had a very specific vehicle I wanted, so I chalked it up to just bad customer service.Upon arrival there was no one to greet me or inquire as to why I was there, etc. - again, had they not had the vehicle I...
Response from the owner Replied: Hi Katlin- We were very transparent with you at the time of purchase to make sure you were aware of, and comfortable with, the modifications that we knew of on this vehicle. You mentioned you had taken the car to your trusted independent technician who had assured you the car was solid. Per previous conversations, we had advised that we would not be able to participate in any repairs and encouraged you to obtain a 2nd opinion on the O2 sensor quote you brought to us from somewhere else.
Google Review
- December 18, 2024
Response from the owner Replied: Hi Chris- Thanks for the 5 stars!
Google Review
- December 16, 2024
If you want amazing customer service, a seamless no hassle purchase, an experienced and knowledgeable sales associate then go no further Esteban Bello is your person! This is not my first Mercedes, but I felt like I was given the Royal treatment as if it was my first. The sale was effortless and...
Response from the owner Replied: Hi Terrie- Thanks for the 5 stars! It means a lot to us!
Google Review
- December 16, 2024
I was thrilled with the ease of my recent purchase and trade in at Mercedes Benz of Clearwater, I received a firm site unseen offer on my SUV which was higher than other offers I had received. On top of that, they discounted the advertised purchase price to make it a no brainer for me. All...
Response from the owner Replied: Hi Jayme- We’re excited to know you were pleased with your experience with us. We enjoyed working with you!
Google Review
- December 16, 2024
The easiest experience ever purchasing my new EQE SUV. Marc was an absolute pleasure to work with and I got a great deal without haggling. Carolyn made the paperwork so easy to complete since I am out of town and they are handling shipping the car to me. Cannot wait to get it but I know I will love...
Response from the owner Replied: Hi jade- Enjoy your EQE! We appreciate you and your business!
Google Review
- December 16, 2024
Purchasing my new SUV from Mercedes Benz of Clearwater was a complete pleasure from start to finish. My salesperson,Marc Sexton, made the whole process very comfortable. His product knowledge and honesty was truly impressive.I highly recommend anyone looking for a new Mercedes to ask for Marc...
Response from the owner Replied: Hi canjun- We’re so glad you enjoyed your experience with us! Congratulations on your new SUV!
Google Review
- December 15, 2024
I had a great experience with MB of Clearwater. My sales consultant, John Boraski, was very helpful. I as long distance and John went over the vehicle with me through video chat and put together the deal. The vehicle was properly prepared for delivery. Everyone was very professional, I flew in...
Response from the owner Replied: Hi Jeffrey- We are so happy you enjoyed you experience with us! It was our pleasure to make sure the delivery went smoothly for you! Thanks so much for your business!
Google Review
- December 14, 2024
We had a great experience at Mercedes-Benz of Clearwater. Our salesperson John Boraski was fantastic!! He was very knowledgeable and polite. If you are in the market to buy a car, I totally recommend him.
Response from the owner Replied: Hi Jack- Enjoy your new car! It was a pleasure to work with you!
Google Review
- December 14, 2024
MB of Clearwater is the best place to purchase a car I want.Paul brown is the best salesman I have ever met!
Response from the owner Replied: Hello M- We appreciate your review! Come see us again!
Google Review
- December 13, 2024
Purchasing a new car is never a pleasant experience, especially when unexpected. This is what happened to me and my wife, but fortunately we were referred to Jeff Lyall at Clearwater Mercedes. Jeff made all the difference in buying a car. He is the most personable, honest and professional salesman...
Response from the owner Replied: Hi John- We are glad our team could show you a better car buying experience! We appreciate the opportunity to earn your business! Thanks for the great 5 star review!
Google Review
- December 12, 2024
I can’t say enough great things about Jor! From start to finish, she went above and beyond to make our car buying experience incredible. Not only did she get me an amazing deal on my Mercedes, but her patience, humor, and dedication made the process enjoyable. She worked tirelessly, even after...
Response from the owner Replied: Hi Yaniv- We are so excited for you and your daughter and the new cars you now have! We enjoyed working with you and earning your business!
Google Review
- December 12, 2024
Best Customer Service From Tony Wyman.. She's Amazing!! Will continue to visit and purchase because of her.
Response from the owner Replied: Hi Okoye- We appreciate your business!
Yelp Review
- December 12, 2024
I can't say enough great things about Jor! From start to finish, she went above and beyond to make our car buying experience incredible. Not only did she get me an amazing deal on my Mercedes, but her patience, humor, and dedication made the process enjoyable. She worked tirelessly, even after...
Google Review
- December 11, 2024
Had the best experience, all around excellent service and surprisingly good price for an incredible car. Couldn’t be happier highly recommend Greig Larsen 10/10
Response from the owner Replied: Hi Jared- We're thrilled to know you are happy! Thanks so much for the review!
Google Review
- December 10, 2024
Had an amazing experience thanks to Tony Wyman!
Response from the owner Replied: Hi Alex- We are so happy you had an amazing experience! We appreciate you takin the time to leave us a 5 star rating!
Google Review
- December 09, 2024
I recently had the pleasure of working with Esteban to purchase a C-Class Benz for my fiancée and I, and I can’t recommend him enough! From start to finish, Esteban was knowledgeable, professional, and incredibly patient with all our questions. He truly went above and beyond to make the process...
Response from the owner Replied: Hello Uteme- We are so glad you enjoyed your experience with us! Thank you for the opportunity to work with you! We appreciate your business.
Google Review
- December 09, 2024
My experience was painless and easy. My salesman Jeff was aprofessional very courteous and patient. Communication was always prompt and candid. A highly recommend dealership and Jeff
Response from the owner Replied: Hi Alex- We really appreciate it! We're so excited to know you enjoyed your time with us!
Google Review
- December 09, 2024
My wife and I bought an E450 over the weekend and received a 1st class experience from all involved in the sales process. Dorothea Peck was our sales rep and she was amazingly helpful, knowledgeable, and friendly. Had it not been for her efforts, I may have not taken the time to spend more time on...
Response from the owner Replied: Hi Jim- It was our pleasure to work with you, again! We enjoy making the car buying process easy for our customers! Enjoy your gorgeous E 450!
Google Review
- December 07, 2024
I had a fantastic experience purchasing my first Mercedes Benz with Esteban Bello! Jeff was also instrumental with quick responses to my inquiries for the car of interest and setting up an appointment to test drive. My experience with Clearwater dealership took away the dread of buying a car. They...
Response from the owner Replied: Hi Juliet- It was our pleasure to make your experience a fantastic one! We appreciate the opportunity to earn your business! Enjoy your new EQE!
Google Review
- December 07, 2024
This is my 4th Mercedes with this dealership and the service and people are top notch! Toni and Brian are excellent service managers and Bax is the best!!!
Response from the owner Replied: Hi Toni- We really appreciate you returning to us for your next purhcase(s)! Thanks so much!
Google Review
- December 07, 2024
Had the opportunity to work with Big Al when purchasing my Mercedes! Big Al is the best!! He’s very polite, respectful, and great to work with when purchasing any vehicle!!
Response from the owner Replied: Hi Allison- Thanks for taking the time to leave us a 5 star review! We appreciate your business!
Google Review
- December 07, 2024
Snow bird car owner here. The service department is stellar and Allen was a great help. I wish we had this group in NY.
Response from the owner Replied: Hi Building Managment- Thanks for stopping by to see us! We value your experience with us!
Google Review
- December 07, 2024
We had an absolutely outstanding experience purchasing a preowned vehicle from Jeff Lyall. From the moment we walked in, Jeff made the process seamless and stress-free. His professionalism, knowledge, and genuine care for his customers is apparent. Jeff took the time to understand our needs and...
Response from the owner Replied: Hi Laura- We're so happy you enjoyed your experience at our dealership! Thanks for the 5 star review!
Google Review
- December 05, 2024
Response from the owner Replied: Hi Julia- We love the 5 stars you gave us! Thank you!
Google Review
- December 04, 2024
MB corporate could really save some money by disconnecting the phones at this dealership considering the fact that they never use them.
Response from the owner Replied: Hi Davi- We searched our phone records and do not show any missed calls from you. We appreciate your interest in our inventory.
Google Review
- December 02, 2024
Dan the sales manager reached out to me to ensure top notch customer service. He was very friendly and took the time to ensure my questions and inquires were addressed. I had some trouble getting info on a vehicle prior to him, so he ensured I was connected and the process was smooth.
Response from the owner Replied: Hi Tarek- Your experience with us really matters to our team. We appreciate you taking the time to speak to us!
Google Review
- November 30, 2024
Esteban was so helpful, friendly and thorough and showed me all of the features of the vehicle I was looking to buy and went above and beyond to help me purchase my vehicle as quickly and as seamlessly as possible despite the time constraints I had. This was a super smooth experience and I would...
Response from the owner Replied: Hi Rebecca- We're glad you enjoyed your experience with us! Thank you for leaving us a 5 star review!
Google Review
- November 28, 2024
I recently had the pleasure of working with the General Manager Josh Guest, Manager Dan Rasp and Jeffrey Lyall on the sales team at Mercedes Benz of Clearwater, and I am thoroughly impressed with their professionalism, knowledge, and dedication to customer satisfaction. From the moment I walked into...
Response from the owner Replied: Hi Jullie- We enjoyed working with you! It makes us happy to know you found your experience with us to be exceptional because that is exactly what our goal was with you, as well as with all of our customers! We appreciate you and your wonderful review!
Google Review
- November 26, 2024
“Had an exceptional experience leasing a car with Bill Ashe at Mercedes-Benz of Clearwater. From start to finish, Bill made the entire process smooth, transparent, and stress-free. He was incredibly knowledgeable, attentive, and genuinely cared about finding the perfect vehicle for my needs. Bill’s...
Response from the owner Replied: Hi Julissa- Our team appreciates your business and your review! We are so glad you enjoyed your experience with us!
Yelp Review
- November 24, 2024
My buying experience was near flawless and my sales guy Greig Larsonwas very understanding and made it all happen - even after the sale he made good on a few items that should have came with the car. The customer lounge area is very comfortable and it offers coffee drinks and snacks which is always...
Google Review
- November 23, 2024
Response from the owner Replied: Hi Richard- Thanks for the 5 stars!
Google Review
- November 21, 2024
I had a great experience and the staff was great when purchasing my A 35 AMG. Thank you Woodrow Cumby
Response from the owner Replied: Hi Woodrow- It was our pleasure to provide you great experience! Enjoy your new car!
Google Review
- November 17, 2024
Greig Larsen and the team at Mercedes-Benz Clearwater took extremely good care of us in purchasing our used car. There were a two minor items and one larger one that we wanted addressed with the vehicle as part of the purchase contract. We paid for the car and left it for the items to be done. ...
Response from the owner Replied: Hi Melody- We are glad you left satisfied with your experience with us! Enjoy your new car!
Google Review
- November 16, 2024
Brandon Halter should be promoted! He went above and beyond as he gave me a class on “How to operate” my Mercedes! Brandon sat in my car, very patiently walking me through the various functions of my car! His pleasantness, kindness and extreme knowledge is why I had to give him a 5 star review!...
Response from the owner Replied: Hello Esther- We appreciate your review! Thank you for allowing us the opportunity to earn your business and to show you how much we care about your experience!
Google Review
- November 15, 2024
VERY BAD EXPERIENCE WITH THE SELLER ESTEBAN, THIS SELLER ATTENDED US ON SATURDAY BECAUSE MY DAD WANTED A USED TRUCK WHICH WE HAD ALREADY SEEN THAT SAME DAY, WE WERE ALREADY DOING THE BUSINESS REGARDING THE NUMBERS AND WE MADE AN APPOINTMENT FOR TODAY, MONDAY, 21ST OCTOBER AT 4 PM TO CLOSE THE...
Response from the owner Replied: Hello- We appreciate your interest in our inventory and believe that our inventory is already priced fairly.
Google Review
- November 14, 2024
John and Ray were very helpful and friendly. Never felt like they were trying to upsell or be pretentious. Treated my son and I with the utmost care and respect. Thank you for the great customer service.
Response from the owner Replied: Hi Trish- It was our pleasure! Thanks for taking the time to leave us a review!
Google Review
- November 13, 2024
Great experience buying this car !!! Esteban (Bello) took a very good care of me. A real pleasure to have to deal with an authentic car passionate. Good knowledge, at the top ! The car is amazing, and looks like I could chose a dozen of them to buy. Thank you for making a "sometime" painful process...
Response from the owner Replied: Hi jc- We're thrilled you enjoyed your experience with us! We look foreard to see you the next time!
Google Review
- November 13, 2024
Recently purchased a 2024 c43 and Vilius was an excellent salesman, very attentive and patient helping us find the perfect car with his best knowledge and professionalism!
Response from the owner Replied: Hi Ila- We appreciate your business! Thanks for leaving us such a nice review!
Google Review
- November 13, 2024
I recently had a very unfortunate experience at Dealership Mercedes of Clearwater while purchasing my vehicle, and I feel compelled to share it to warn others. My interactions with the salesperson, Greig Larsen, were particularly troubling. He displayed aggressive and rude behavior throughout the...
Response from the owner Replied: Hi John- Gorgeous car! Enjoy! We appreciate your business!
Google Review
- November 12, 2024
Greig Larsen at Mercedes Benz of Clearwater was AMAZING to deal with. He not only took the time to answer his phone on his day off but sat with me for an hour looking online for the perfect car. The car ended up being right there in the showroom. He is professional, courteous, extremely...
Response from the owner Replied: Hi Penni- It’s exciting to know that you were satisfied with your experience with us! We appreciate you sharing it!
Google Review
- November 12, 2024
Truly a wonderful experience with the sales & Finance team I would send all my clients here and recommend everyone do the same!!!
Response from the owner Replied: Hi Francisco- We really appreciate it! It makes us happy to deliver a great car buying experience to our customers!
Google Review
- November 07, 2024
I highly recommend Vilius in the sales dept. He listens and gets things done. He is knowledgeable,polite and courteous. It was a pleasure to work with him.
Response from the owner Replied: Hi Peter- We enjoyed working with you as well! Thanks for your business!
Google Review
- November 06, 2024
After a few horrible service experiences in Tampa I considered selling my beloved car until my friend suggested I try Mercedes clearwater. I have had a completely different experience here. Outstanding customer service, knowledgeable and honest staff, great communication! Stephen King is the most...
Response from the owner Replied: Hi Tyler- It was our pleasure to work with you and to show you a better experience! We appreciate the opportunity to earn your business!
Google Review
- November 05, 2024
Mark was wonderful at Clearwater Mercedes! He was fantastic at knowing what we wanted and put us in a car that met our expectations and within our financial goals!
Response from the owner Replied: Hi Keith- Thanks for the opportunity to earn your business! We're excited to know you found a vehicle that met your needs!
Google Review
- November 02, 2024
I lost my car from the hurricane and dreaded having to deal with the car buying experience. I decided I wanted a Mercedes SUV, I'd owned Mercedes in the past and was always happy with them. When my husband and I walked into the pre-owned showroom, we were immediately greeted by Diaz and his million...
Response from the owner Replied: Hi Island Girl- It was our pleasure to work with you! Thank you for opportunity to earn your business!
Google Review
- November 02, 2024
Alexis was so helpful, polite and made the transaction a breeze!
Response from the owner Replied: Hello david- We enjoyed working with you!
Google Review
- November 02, 2024
Working through this transaction with Tony at Mercedes Clearwater was a truly refreshing experience
Response from the owner Replied: Hi Bruce- We’re so glad to hear this! We appreciate your business!
Google Review
- November 01, 2024
Very professional, experienced staff. Made what could have been a complicated situation straightforward and stress-free to resolve. Would highly recommend this dealership to anyone in the market for a new or used vehicle.
Response from the owner Replied: Hi Jack- We’re glad it was stress free! Come see us again!
Google Review
- November 01, 2024
Awesome everyone is so very friendly helpful, and very very knowledgeable.and on of the best experience I ever had. I will only do business with them. I will refer all to Mercedes Benz of Clearwater. Beyond happySincerelyAngelo Occhipinti
Response from the owner Replied: Hi Angelo- We love your review! and are so glad you’re happy! Thank you for your business!
Google Review
- November 01, 2024
Response from the owner Replied: Hi Jacklyn- We love the 5 stars- thank you!
Google Review
- October 31, 2024
I have never dealt with such a knowable ,efficient and charming person as Jor Cha.She was so on top of every detail in purchasing my car. As a widow, my knowledge of car purchasing was limited.Jor explained, patiently all my options.I would recommend purchasing a car from her. It’s truly an...
Response from the owner Replied: Hi Karen- We're so excited to know you enjoyed your experience with us! We appreciate your business!
Google Review
- October 30, 2024
Response from the owner Replied: Hi Matthew- Thanks for leaving us 5 stars!
Google Review
- October 30, 2024
Amazing transaction performed by Doretha! Thank you for making this experience memorable and pleasant.
Response from the owner Replied: Hi Angela- We're so glad you are happy! Stay in touch with us!
Google Review
- October 28, 2024
Over the past 6 years, my wife and friends had purchased their vehicles from Merecedes-Benz of Clearwater and after 5 years of driving my AMG E53, it was time to treat myself to a new car as well. Connected with Marc Sexton who was able to locate exactly what I wanted at another dealership a few...
Response from the owner Replied: Hi Mark- It was our pleasure to assist you! We're thrilled you left our dealership in the exact vehicle you wanted! Thanks for the opportunity to earn your business!
Google Review
- October 27, 2024
Purchased a used Land Rover Defender from the pre-owned side today. Normally I dislike the whole car dealership buying experience but Dorothea was very easy to work with and made the sale happen. I highly recommend asking for Dorothea if there’s a used vehicle there you’re interested in. Overall...
Response from the owner Replied: Hi Jeremy- We are so glad you enjoyed your experience at our dealership! We also love the choice you made! Thanks for your business!
Google Review
- October 23, 2024
Salesperson Esteban Bello is absolutely fantastic and is an asset to the dealership. I have not purchased a car yet, but when I do it’ll be from Esteban.
Response from the owner Replied: Hi Jeff- We appreciate your review! We will be here whenever you are ready!
Google Review
- October 22, 2024
We recently had the pleasure of leasing a new 2024 Mercedes C300, and I can confidently say that Joe Reviere made the entire experience exceptional from start to finish. Joe’s knowledge, professionalism, and genuine care for our needs were evident throughout the process. He wasn’t just focused on...
Response from the owner Replied: Hello Guy- It was our pleasure to assist you with your purchase! Our team understands how important customer service is! Thank you for the opportunity to earn your business!
Yelp Review
- October 22, 2024
We recently had the pleasure of leasing a new 2024 Mercedes C300, and I can confidently say that Joe Reviere made the entire experience exceptional from start to finish. Joe's knowledge, professionalism, and genuine care for our needs were evident throughout the process. He wasn't just focused on...
Google Review
- October 21, 2024
Jeff was such an easy going guy to work with
Response from the owner Replied: Hi Kathy- We appreciate your business!
Google Review
- October 21, 2024
Marc Sexton and the team at MB of Clearwater always go above and beyond to provide excellent service and value to us. Thanks Marc and team
Response from the owner Replied: Hi David- You are so welcome! We really appreciate your business!
Yelp Review
- October 21, 2024
Marc Sexton and the team at MB of Clearwater always go above and beyond to provide excellent service and value to us. Thanks Marc and team
Google Review
- October 19, 2024
My recent car buying experience at Mercedes Benz of Clearwater was exactly as it should have been, a pleasure.My interactions with my salesperson Lexi both on the phone and in person were professional and helpful.I flew into Clearwater to pick up the car and everything went great.I highly recommend...
Response from the owner Replied: Hello Erick- We’re thrilled that we met your expectations! We hope you enjoyed your ride back home!
Google Review
- October 19, 2024
Our salesman Jeff Lyall was awesome, despite being overwhelmed with customers who - like us - had lost vehicles in the Helene storm surge. Can't recommend Jeff highly enough. Ditto for the office staff.
Response from the owner Replied: Hi Ken- We’re so glad we could help you and appreciate your business!
Google Review
- October 19, 2024
Vilius was amazing, and the entire buying experience was wonderful. I told him my budget. I told him the car I wanted and within 24 hours he pulled all the things together and I was able to drive out in my beautiful new CLACouldn’t ask for a better customer experience!Thank you, Vilius and the...
Response from the owner Replied: Hi Steve- We know you’ll enjoy the CLA! Thank you for your business and the wonderful review!
Google Review
- October 18, 2024
Response from the owner Replied: Hi Joel- Thank you for the 5 stars!
Google Review
- October 18, 2024
I lost my vehicle to Helene and needed to replace it quickly. The used vehicle I was looking for was here, at Mercedes-Benz of Clearwater. I arrived close to closing time, and was greeted by Jeff. He was completely gracious and allowed me a test drive in spite of the time. I decided I wanted the...
Response from the owner Replied: Hi Scott- We are so happy we could assist you! We know the hurricane made for a challenging experience so we wanted to make sure the buying process went smoothly for you. We appreciate your business!
Google Review
- October 17, 2024
Esteban is a true professional! We had an amazing experience with him and his knowledge, patience and a no pressure approach made it a very positive experience. We love our new GLE350 and will continue to do business with Esteban and Mercedes of Clearwater! Thank you!
Response from the owner Replied: Hi Dena- You made a great choice with the GLE 350! Thank you for your business!
Google Review
- October 16, 2024
Buy many cars and normally loathe the process and trying to get a fair price without feeling like a game is being played and I am not even sure of the rules.I spoke with Bill on Saturday and signed the contract as soon as it was emailed to me.Drove 2.5 hours to get the car and it was worth the...
Response from the owner Replied: Hi Craig , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
Google Review
- October 15, 2024
I am very upset I could have went to any dealership except this one. I felt racially profiled by the used car manager as we watched me as he low balled my 2021 Porsche Cayenne when retail shows it $61k on True Cars, NADA & Blue Book he offered me $43k when I won’t take the offer no harm no foul no...
Google Review
- October 14, 2024
5 Stars for Pre-Owned Client Advisor Esteban Bello!, He was very professional andVery knowledgeable. Thank you, and see you in the future.
Response from the owner Replied: Hello Peter- Thanks for the 5 stars! We're so glad our team made the difference in your experience! See you next time!
Google Review
- October 14, 2024
Response from the owner Replied: Hi Yurelkys- We appreciate you!
Google Review
- October 11, 2024
I had an amazing experience purchasing my car from Mercedes-Benz of Clearwater! The entire process was incredibly smooth and transparent, making it a stress-free experience from start to finish. A huge shoutout to Esteban, who went above and beyond to guide me through every step. He was...
Response from the owner Replied: Hi Nikita- We're so glad you enjoyed your experience with us! Thanks for your business!
Yelp Review
- October 09, 2024
Excellent experience. Russel, our salesman was very knowledgeable, helpful and friendly. I couldn't be more pleased with this dealership.
Google Review
- October 08, 2024
Smooth transaction even though we were in different states. Will definitely be doing business with them again. Thank you
Response from the owner Replied: Hi Andres- We look forward to working with you again!
Google Review
- October 08, 2024
Response from the owner Replied: Hi Steven- Thanks for the 5 stars! Stay safe out there!
Google Review
- October 07, 2024
We have bought our cars and secured maintenance for over twenty years from Mercedes Benz of Clearwater. They always rate five stars from us. Bill Ashe provides great support during the car buy g process. He is patient and really helps us to understand the new technology
Response from the owner Replied: Hello Linda- Thanks for the 5 stars! We appreciate your repeat business and trust in our team!
Google Review
- October 06, 2024
Great experience today with the help of Esteban in purchasing a vehicle!
Response from the owner Replied: Hi vinder- Thanks for your business! We're glad you enjoyed your time with us!
Google Review
- October 05, 2024
A simple note of appreciation to Esteban and Daniel, who are absolutely first class. They are incredibly knowledgeable, client focused and committed. But above all else, they lead with integrity and made my recent acquisition a real pleasure.
Response from the owner Replied: Hello davide- Thank you for the great review and for your business! Our entire team appreciates you!
Google Review
- October 04, 2024
went looking to trade my glc300 for a newer year (loyal customer, no late payments, great credit), Salesman was Tyler (he's nice), however, the manager made it very clear he didn't want my business. I have a good idea why.****In the owner response below, you'll see the attempt to shift the blame...
Response from the owner Replied: Hi Imani- We have searched our customer database and do not show anyone with your name. Perhaps it was a different dealership you had visited?? We would like to earn your business if you are still wanting to trade your GLC 300. Please reach out to our Pre-Owned Manager, Dan Rasp. He would be happy to assist you! drasp@mbofclearwater.com, 727.374.2303 x 2802.
Google Review
- October 04, 2024
Esteban was great and we will purchase a car in the future from him.
Response from the owner Replied: Hello Gordon- We will be here when that time comes for you! Thanks so much for your business!
Google Review
- October 04, 2024
We went to 4 dealerships. Josh listened to our needs and request. He did NOT try to over sell us . The process was actually easy. Because the were super busy . We signed some paperwork, we left came back the next morning. Everything was ready as promised . We signed and got 2 new cars .Thank you...
Response from the owner Replied: Hi Bobbie- We're so glad we had the opportunity to earn your business! We enjoy making the car buying journey faster, simpler and more transparent. Thank you for your business!
Google Review
- October 02, 2024
I recently purchased a car at Mercedes-Benz of Clearwater, and my experience with Esteban Bello was positive overall. Esteban was extremely helpful, knowledgeable, and straight to the point. His energy and dedication were evident, and I appreciated his enthusiasm and hard work.My only constructive...
Response from the owner Replied: Hi Dave- We appreciate your business and feedback, as we never want anyone to feel rushed. We value everyone's time and experience with our team!
Google Review
- September 26, 2024
The experience was excellent. Esteban is very knowledgeable with a great demeanor. Very happy with the Mercedes and the customer service!
Response from the owner Replied: Hello Ali- Thank you for leaving us a review! We are happy that our team member made the difference in your experience with us!
Google Review
- September 25, 2024
Brian Collins is ⭐️⭐️⭐️⭐️⭐️!!
Response from the owner Replied: Hi J- Thanks a ton for the 5 stars!
Google Review
- September 25, 2024
Bill Ashe was a very great help, well experienced, knowledgeablehe was able to answer every question I have
Response from the owner Replied: Bahaa- We’re always glad to help! Thank you!
Google Review
- September 25, 2024
My wife and I worked with Joseph Cabusao. Joe was really helpful in navigating our decision to purchase our GLE 350 without any of the usual sales tactics you hear about online. He was professional, understanding, and patient. If you go to this dealer, ask for Joe, you won’t regret it.
Response from the owner Replied: Hello Joe- We are so glad you enjoyed your experience with us! We love the GLE 350 and know you will too!
Google Review
- September 22, 2024
Fantastic Mercedes buying experience. Vilius walked me through my vehicle options, answered all my questions, and made the final buying process easy. This should be your "go to" dealership if you're in the market!
Response from the owner Replied: Hi Mark- We are so happy you enjoyed your experience with us!
Google Review
- September 21, 2024
Very good buying experience. Every one was very helpful and professional!
Response from the owner Replied: Hello Craig- Thanks for the review! We enjoyed working with you!
Google Review
- September 21, 2024
Response from the owner Replied: Hello Kat- Thanks for the 5 stars!
Google Review
- September 20, 2024
Purchased a vehicle recently, and the experience was great, Bill Ashe was very helpful and made the process easy, smooth and efficient. Strongly recommend this dealership and Bill.
Response from the owner Replied: Hello Jeremy- It makes us happy to know you enjoyed your experience with us and that you also found it to be smooth and efficient! Come see us again!
Google Review
- September 20, 2024
This owner/employee in this dealership owned car was driving like an absolute manic… 65-70+ in a 35mph zone. Swerving around cars cutting people off. This guy could have seriously injured someone driving like that. He came within inches of taking off my front bumper swerving in and out between car...
Response from the owner Replied: Hello Gymbro60- We apologize for what you experienced and can assure you it was not a dealership owner or employee. We provide courtesy vehicles to customers who come in for service, and unfortunately sometimes that is taken advantage of and portrays us in a negative way. Please reach out to our GM at jguest@drivesuperior.com with more information so we can try to determine who was in the loaner vehicle when this occurred.
Google Review
- September 19, 2024
Vilius was my sales representative, and a consummate professional. He made the process painless and stress free. Highly recommended.
Response from the owner Replied: Hi Obi- We are so glad you found your experience with us to be stress-free! Come see us again!
Google Review
- September 19, 2024
Excellent experience at MB of clearwater. Antonio made the process so easy. I signed for the car over phone in 5 minutes on Tuesday and on Wednesday the car was delivered. Easy and simple purchase.
Response from the owner Replied: Hi Emmanuel- It was our pleasure to work with you! Thank you for your business!
Google Review
- September 18, 2024
Response from the owner Replied: Hi Stephen- We appreciate you leaving us 5 stars!
Google Review
- September 17, 2024
Had an appointment scheduled for 9am for service. Brother-in-law dropped off the car and called to tell me they could not find the appointment. 45 minutes later, the found the appointment and connected my name with the BIL. The BIL was told they would run diagnostic and would know in 2 hours, so...
Response from the owner Replied: Hi Dan- We certainly appreciate your business and understand how frustrating the lack of communication was. We carefully reviewed the service appointment and discovered the car was dropped off under another name and different phone number which caused confusion including sending the payment link to the wrong number. We are glad we could offer you a loaner vehicle until the service work was performed.
Google Review
- September 17, 2024
Lexi was very communicative and well informed on the vehicle through the process. She had all the paperwork ready to go and the purchase went very smoothly. Would recommend.
Response from the owner Replied: Hi Keith- We appreciate your business and the 5 star review! Enjoy your new ride!