Response from the owner Replied: Hi Dan, You just made our day by sharing your feedback online and giving us 5 stars. We are glad we were able to assist you with your vehicle and thank you for your business.

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We were served at this place by Ginny Marshall. She made this car buying experience memorable because of her promptness, attention to detail and overall great attitude. This was a record for us in that we were in and out of the dealer in about an hour!

Response from the owner Replied: Anthony, Your feedback about your purchase experience with Ginny is just wonderful. Thanks so much for leaving this review and letting us and the world know how easy it can be to buy a car when you have a great sales consultant who looks out for the customer. We appreciate your business and hope you enjoy your car.

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Im am very please and happy with the service I received from Craig Kern. Costomer service was amazing I highly recommend him and have attached his info to the bottom so you guys can go to him and receive the amazing service I got.Craig KernCertified Sales and Leasing ConsultantEuroMotorcars...

Kris D. Replied: Hi Christopher, Your 5 stars are truly awesome and make our day. We are so happy that your experience with Craig Kern was so good that you would share this feedback online for other potential customers to see. We appreciate it. Hope to see you again soon.Kris

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One exceptional dealership with knowledgeable, courteous and customer-oriented sales associates. Eric, Pedro and Abdul were so understanding and went the extra mile to see to it that I was satisfied with my purchase, considering that I had quite some demands and goals to achieve with...

Response from the owner Replied: Clement, Your endorsement of our pre-owned sales team and the fact that you took the time to write about your experience is fantastic. Thank you for letting us know that we were able to make the purchase of your Mercedes-Benz so enjoyable and for being a loyal EuroMotorcars Germantown customer. We are glad you are part of our family. Let us know if there is anything else we can do to assist.

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They didnt mess around. I wanted what I wanted and they sold it to me. Didnt penalize me because I wanted something. Great experience, ask for Stewart!

Response from the owner Replied: Stacy, We are thrilled that you had a great experience with our dealership and that you recommend our team to others. Thanks so much for putting spreading the word. See you next time.

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Excellent dealing with this dealership. They were straightforward from the get go.

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Has many beautiful Benz and the staff was kindly serve with customer.

Response from the owner Replied: We are glad you enjoyed our display of Mercedes-Benz. We have about 200 new and pre-owned vehicles in our inventory. Let us know if there is one that you would like to test drive and we'd be happy to assist you with that. Thanks for leaving us a review after your visit.

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Response from the owner Replied: Hi Danielle, Thanks so much for your 5 stars. We appreciate it.

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Diogo my service writer takes care of my family cars at Euro Motors in Germantown. He's a great listener and very attentive. He's the reason I keep coming back for scheduled maintenanceSteve M

Response from the owner Replied: Thank you for your nice review, Steve. We are happy you have been able to foster such a great relationship with Diogo that you keep bringing your vehicles to us for service. We appreciate your loyalty and your business and will make sure to show Diogo your feedback. Thanks again for taking the time to share your experience.

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First of all I've never had a bad experience at a Mercedes dealership. I decided to buy thru Costco this time around and sales consultant was Ted Shepard. His approach is awesome he takes the time to help you decide what you need, he's extremely knowledgeable on all makes and models and absolutely...

Kris D. Replied: Jeff, Thanks so much for your kind words about Ted. He has been with EuroMotorcars Germantown for a long time and knows how to assist without pressure so that his customers can make their decision comfortably and drive off with a smile on their faces. It's quite amazing to read that you even bought two cars because you enjoyed your experience at our dealership so much. We thank you for taking the time to go online and share your purchase experience with others and welcome you to our Euro family. Please reach out to us any time whether you need service or have a question about your vehicles. Enjoy your new Mercedes-Benz.

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If you are in the market for a vehicle, look no further! Go to this dealership and ask for Gil Lee! Hands down the BEST and most professional salesperson we've ever encountered. No games and no gimmicks; just great and consistent customer service, all centered around making the customer happy and...

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Response from the owner Replied: Hi Nancy, Thank you so much for giving us 5 stars and sharing your experience with others online. We sincerely appreciate your business and loyalty to our dealership. I will share your positive feedback with our team because it makes everybody's day.

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My service advisor was great and the gentlemen who returned my car to me was also great

Response from the owner Replied: Thank you so much for posting a review about your experience with our service department and giving us 5 stars. Your loyalty to our dealership means a lot to us and we are glad you are part of our Euro family. Let us know if there is anything else we can do for you.

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Great experience with this dealership. Steve Roumeliotis was my sales associate. He was absolutely great. He kept me informed during each step of the ordering process. I would highly recommend.

Response from the owner Replied: Hi David, We are happy that Steve was such a great help to you when you were ordering a new Mercedes-Benz. Our team always tries to go the extra mile to do what they can to find the right car for you. If you have any questions about the features or need help with service appointments, please feel free to call us any time. We will make sure to let Steve know about your positive feedback and thank you for your 5 stars.

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Response from the owner Replied: Donovan, We appreciate the 5 stars you gave EuroMotorcars Germantown's team. We will make sure to share this feedback with everybody and thank you for letting us know that you enjoyed working with us.

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Great service! Love the card too.

Response from the owner Replied: Thanks for your 5 stars and for taking the time to share your experience with others. We appreciate it.

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Great offer and we bought the SUV quickly and easily. Very professional staff.

Euro Motorcars Germantown Replied: Antony, Thanks so much for your feedback and the 5 stars. Knowing that you were able to find a car and that we were able to make your experience so positive is just great. Our team is driven to make every deal easy and dedicate their time to assist you. Enjoy your new car.

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Perfect ,

Euro Motorcars Germantown Replied: We appreciate you taking the time to give us 5 stars. We strive to be better every day and your comment means a lot to us. Thank you!

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Response from the owner Replied: Your 5 stars made our day and we will make sure to share them with our team. It's amazing how motivating a good review is and how it boosts the smiles in every department. Thanks for taking the time to post it online.

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Very professional, informative, helpful. Expensive, as expected.

Response from the owner Replied: Thank you so much for leaving a review, Susan. It's great to hear that you found your interactions with our team to be professional and helpful. We appreciate your business.

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I love this place! Ginny in the used car department in the very BEST!

Response from the owner Replied: Gwen, your 5-star review makes our day. Ginny has been here for a while and many of her customers come back to see her because of the great experience they have working with her. We'll make sure she knows about your feedback. Thanks for sharing your opinion with the world and giving Ginny such a great review.

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Response from the owner Replied: John,Thanks so much for your 5-star review. Seeing that you were happy about your experience with our team in our service or sales department makes us work even harder. We appreciate your feedback and hope to see you again.

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Purchased the car

Euro Motorcars Germantown Replied: Thank you for purchasing a vehicle at our dealership. We hope you enjoy driving it and wish you safe travels.

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The sales department are extremely friendly and offer very good deals. They were a pleasure to work with, offered great follow-up, and were always quick to respond to communication.

Response from the owner Replied: Hi Kris, We are so happy that your experience with our sales department was so positive. Buying a car is often seen as a very difficult task and to hear that we were able to make it easy for you is great. Finding the right car and going through the paperwork is so much more relaxing when you feel comfortable with the people that assist you. We are glad to welcome you to our Euro family and are looking forward to help you with any questions you may have. Enjoy your new car!

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Good

Response from the owner Replied: Guillermo, Thanks for taking the time to leave feedback for us. Glad you had a good experience at our dealership. Let us know if we can assist with anything else.

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This morning I was leaving a meeting next door and had a flat tire on my GMC Yukon. I was able to get over to Euro Motorcars where they agreed to repair my tire on the spot. I was very impressed with the concern and attentiveness they showed to me, especially since I'm not a customer. They...

Response from the owner Replied: Hi Krista, We are so excited that we were able to get you back on the road quickly. Whether you are our customer or not, the Euro team will always try to help where we can. I remember seeing your vehicle on the road and our service team working on it. Glad we could help out and make your day a little better. Thanks for sharing your experience online.

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The easiest transaction ever. ;)

Euro Motorcars Germantown Replied: Hi Emily, Glad that you were able to find the right car for you and that it was so easy to do the deal. We appreciate your business. Please let us know if you have any questions about the features or need assistance with a service appointment. We are happy to help.

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I was impressed by the level of service provided at Euro Motorcars. Ginny assisted me. She, her manager and staff were exceptionally professional and guided us through the purchasing process of our SUV. Couldn't be more happy. Will be back for services and future business

Response from the owner Replied: Hi Keith, We hope you are enjoying your new Mercedes-Benz and thank you for the feedback about your purchase experience with Ginny. Our whole team is happy to help whenever you need something whether it's a question about your vehicle's features or maintenance. Just let us know. We wish you safe travels and thank you for your business. Welcome to the EuroMotorcars Germantown family.

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Pleasure to deal with .very good people .great interest rate .very cooperative. Will buy from.very soon

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Response from the owner Replied: Thank you so much for taking the time to leave feedback for us. Knowing that you had a good experience at EuroMotorcars Germantown is important to us and motivates us to strive to do our best every day. Let us know if there is anything else you need.

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Response from the owner Replied: Your 5 stars really start the week off with a bang. Thank you so much for leaving feedback for us.

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Ok, we splurged, yes bought my first Mercedes. I can tell you I hate pressure ad I sold cars an never was that person. Leaving Toyota to Mercedes is so far fantastic. Jon our sales person was great. Finally decided and Jon was off but his partner Larry helped even called Jon to enter sale under his...

Kris D. Replied: Hi Jeff, Congratulations on your first Mercedes-Benz and welcome to our EuroMotorcars Germantown family. We truly hope that you enjoy driving your new car. Thanks so much for your positive feedback about our team, especially Jon and Larry, who made the experience of purchasing your new car so easy. We'll be happy to welcome you back in our service department whenever you need to maintain your Mercedes-Benz. Just give us a quick call to make an appointment or book it online and the rest of the team will assist as well. We wish you safe travels. Your EuroMotorcars Germantown Team.

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We bought our first Mercedes here! the sales and staff are fantastic also the service department is first class

Response from the owner Replied: Thank you both so much for your feedback. We are so happy to read that you enjoyed your purchase experience and felt comfortable with our team. We wish you safe driving in your new Mercedes-Benz and thank you for your business. Let us know if you need anything or have any questions.

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Response from the owner Replied: Your 5 stars truly mean a lot to us, Foday and we appreciate that you took the time to share your message online. Thanks so much.

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I love this place

Response from the owner Replied: Thanks so much for leaving a 5-Star review for us. We absolutely love your statement and thank you for your business. We are more than excited that your experience here always seems to be truly exceptional.

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Ok, we splurged, yes bought my first Mercedes. I can tell you I hate pressure ad I sold cars an never was that person. Leaving Toyota to Mercedes is so far fantastic. Jon our sales person was great. Finally decided and Jon was off but his partner Larry helped even called Jon to enter sale under his...

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I have been bringing my vehicles here for service for a couple years now. Couldnt be happier. Zac in service is the best!

Response from the owner Replied: Hi Dominique, Thank you so much for sharing your experience with Zac and our dealership. There is nothing better than reading that you were happy with your visit and that you keep coming back. We really appreciate your business and thank you for your loyalty. Have a wonderful summer.

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Response from the owner Replied: Guillermo, Thanks for taking the time to leave feedback for us. Glad you had a good experience at our dealership. Let us know if we can assist with anything else.

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Euro Motorcars Germantown Replied: Hi Jose, thanks so much for your review and for your business. Glad your had a good experience at our dealership. Who did you work with?

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Wali helped us with our new car purchase. He made the whole process feel like a breeze. He treats you like a friend during the negotiation of the priceunlike other places where one could feel pushed and pressured. Pedro is excellent too. The staff at the dealer are highly professional, friendly, and...

Response from the owner Replied: Hi Jing, thanks for leaving a comment about Wali's and Pedro's professionalism. When we work with customers we hope to make friends so that they can feel at ease when they are looking at buying a car. It is so important to make sure you understand all the details and test drive the car because we want you to be happy with your buying decision. We are really glad that you felt the process was a breeze and negotiations were easy. Thanks so much for your business.

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Response from the owner Replied: Thanks for your 5 stars, Carmen. It means a lot to us!

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I have now bought 2 vehicles from EuroMotorcars, and have had several service appointments over the last few years. They continue to impress me with their professionalism and customer-first attitude. Mr. Matt Dolesh, Pedro Delgado and crew have always gone above and beyond to make sure my family is...

Response from the owner Replied: Sammy, your 5 stars and your feedback are a great testament that our EuroMotorcars Germantown team is aiming to delight every customer every time. The fact that you felt so comfortable with our sales team and bought your 2nd vehicle is motivation to us to do our best every day. Thanks for taking the time to let others know as well. We truly appreciate your business!

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Shahul and Steve helped my wife find a car that she didn't even consider when we first walked into their dealership. We visited them on Memorial Day with plans to buy a new E class. After a quick test drive, she felt that car was too big for her so Shahul suggested we try a C-43 AMG Cabriolet. I...

Response from the owner Replied: Hi Vik, thank you for taking the time to put your purchase experience online. We hope that your wife is enjoying her new AMG. Test driving a car is always the right way to go and with Steve's and Shahul's knowledge of Mercedes-Benz, especially AMG, you just can't go wrong. There is nothing better than finding the perfect match for customers and see them driving off with a smile. Let us know if you or your wife have any questions about the car or just come on by to hang out with your new Euro Family.

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Absolutely heart warming experience taking car buying experience to A whole different level. I used to dread it now I want to buy a Benz once a day! Not only a great high end product loaded with luxury feel and safety all over but the overall buying experience was straight forward and professional....

Response from the owner Replied: Peter, We are so excited to read that your experience with our dealership, especially with Matt and Jon, was so positive. Our goal is to make each purchase easy and not rush our customers so they can make a decision that makes them comfortable. Glad you were able to find what you were looking for and hopefully, a few friends along the way.

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So I have been fortunate enough to purchase 3 vehicles from this dealership. Everytime I have recieved nothing but the best service from Shahul Usman who is one of the Sales Managers and his staff. I cant recommend this dealership enough!!!! They truly are excellent!!!!!

Response from the owner Replied: What a wonderful message to start the day with. Thank you so much for sharing your experience with Shahul and the rest of our team and for being such a loyal customer to EuroMotorcars Germantown. We will make sure to share your praise with our team because your 5 stars mean a lot to us.

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Jeff Balkin in Customer Service is excellent!!

Response from the owner Replied: Hi Beth, thanks so much for your 5 stars. We are so happy that you enjoyed your visit with Jeff. Thanks for trusting us with the maintenance of your Mercedes-Benz. Let us know if you need anything else.

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Response from the owner Replied: Thanks for taking the time to post a review, Jamal. Hope you are enjoying your car.

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Amazing to work with and I got exactly what I paid for. Love, Love, Love my Smart Car!

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Very friendly no hassle shopping

Response from the owner Replied: Annie, We are thrilled to get 5 stars from you. Thank you for taking the time to post your review.

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Honestly the only place to get a Mercedes-Benz if you want professionalism and integrity.

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Response from the owner Replied: Your 5 stars mean a lot to us and we are happy to see that your visit to EuroMotorcars Germantown went so well. Thank you for your feedback and your business.

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Response from the owner Replied: We are delighted to see that your experience at our dealership went so well that you gave us 5 stars. Thank you so much.

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Friendly, helpful, explained everything in detail, professional from everyone from beginning of our experience there to the very end. Too many good people to name, because everyone was great to deal with. Thanks you Euro Motorcars for my beautiful new red Mercedes Benz.

Response from the owner Replied: Abbe, we really hope you are enjoying your new Mercedes-Benz and are more than happy to see that you had a great experience with our sales team. Let us know if you have any questions about your new car. One of our product concierges is always available to help if your sales consultant is not here. Thank you for your business and the 5 stars.

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Eric was a great associate...answered all my questions and not pushy at all. Will go back when I buy

Response from the owner Replied: Daniel, thank you so much for giving us 5 stars and your kind words about Eric. We appreciate your feedback and thank you for your business.

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Response from the owner Replied: Filippo, We are excited to see your 5 stars and will share it with our team. Thank you so much to let us know about your experience at our dealership.

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Response from the owner Replied: Edwin, your review means a lot to us. Thanks for taking the time to post it. Hope to see you again. Let us know if you need anything.

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BEST EXPERIENCE. I truly had a first class experience.

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Response from the owner Replied: We appreciate your 5 stars and thank you for being a customer at EuroMotorcars Germantown. See you next time.

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Easiest transaction Ive ever had. All done over the phone. Car was ready when promised and whole staff was fantastic, especially my salesman, A.C.! Loved the...

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A.C. was absolutely wonderful, worked very hard with me. Sorry to say i was the one that could not make up my mind,

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My salesperson, Josh Kabira, was super nice and accommodating. The dealership is beautiful and the woman at the front counter was very nice as well.

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Response from the owner Replied: Your 5 stars are such a motivator and our whole team at EuroMotorcars Germantown will hear about it. This is what drives us every day; a great experience for our customers. Thank you for your feedback.

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Best Service ever. I feel home!

Response from the owner Replied: Mohamed, We really appreciate your feedback and the 5 stars you gave us. Your feedback makes us better every day. Thank you so much and thank you for doing business with EuroMotorcars Germantown.

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Great staff

Response from the owner Replied: We are excited to see that your visit to our dealership sparked a review with 5 stars and that our team provided great service. Thanks for choosing EuroMotorcars Germantown. See you next time.

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Response from the owner Replied: Hi Rita. Thank you so much for taking the time to leave us a review online and for giving us 5 stars. We are driven to delight every day and to see that we did, makes everybody on the team smile when we tell them about your feedback.

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Bought the car based on the description, and it has been a great experince and choice, I was in and out the dealer in less than 2 hours...Thanks Ed Laserna!

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Response from the owner Replied: Hi Donovan, thanks so much for your feedback. We appreciate it greatly.

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Excellent service and response from this dealer.I want to say special thanks to Aref Saeydie.He is the best guy to talk with.I made a deal over the phone with this guy and finalized the deal even with out going for the showroom.I went to this showroom from another state.I and my friend signed for a...

Response from the owner Replied: Thank you so much for letting us know about your experience with Aref. We are glad he was able to find you the right Mercedes-Benz at a very good price even from far away. We are here to delight our customers with an excellent experience and it sounds like we made it happen for you. Thanks for your business. Have a great day.

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Response from the owner Replied: Thanks for your 5 stars, Don. We greatly appreciate you taking the time to leave this review.

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Great service, their technicians are the best.

Response from the owner Replied: Thanks for your trust in our technicians and our service department. We make training an important part of business so that everybody is in the know when it comes to your car. We appreciate your feedback and the 5 stars.

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Response from the owner Replied: You just made our day with giving us 5 stars. Thank you very much.

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Response from the owner Replied: Your 5 stars mean a lot to us because we strive to delight our customers every day and your feedback is what makes us better. Thank you.

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this dealership is wonderful . I worked with Ginny from start to finish and the process was so smooth i couldn't believe it. Everything was handled before i got there since i was out-of-state and all i had to do was literally "sign and drive" THANK YOU !!

Response from the owner Replied: Welcome to our Euro Family. We are so happy that you enjoyed your experience! Even though you are not right around the corner, please let us know if you need anything. Thank you for choosing us.

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Excellent food, we loved the Bison steak. Can be crowded on weekends but they dobtake reservations so call ahead to avoid waiting.

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this dealership is wonderful . I worked with Ginny from start to finish and the process was so smooth i couldn't believe it. Everything was handled before i got there since i was out-of-state and all i had to do was literally "sign and drive" THANK YOU !!

Kerstin D. Replied: Thanks for taking the time to leave feedback. 5 stars mean a lot to us! It's great that Ginny made everything so easy for you. If you have any questions about the vehicle or its maintenance, feel free to call us. Congratulations on your new car.

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this dealership is wonderful . I worked with Ginny from start to finish and the process was so smooth i couldn't believe it. Everything was handled before i got there since i was out-of-state and all i had to do was literally "sign and drive" THANK YOU !!

Kris D. Replied: Thanks for taking the time to leave feedback. 5 stars mean a lot to us! It's great that Ginny made everything so easy for you. If you have any questions about the vehicle or its maintenance, feel free to call us. Congratulations on your new car.

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Response from the owner Replied: Thanks for your 5 stars, Tish. We are here for you any time!

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Ask for Steve he hooked me up made everything super easy to understand got me the best deal and did it all QUICKLY definitely going back to this dealership!!!!

Kris D. Replied: Congratulations on your new vehicle and thank you for giving us 5 stars. Sounds like your purchase experience with Steve was exceptional and we made it pretty easy. Thanks for choosing our dealership for your business and welcome to the family.

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Great experience my service advisor Jeffrey Addressed all of my concerns he is a great adviser

Response from the owner Replied: Thanks for your 5 stars. We are delighted that your service visit with Jeffrey was such a great experience. Thank you for your business.

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Response from the owner Replied: Thanks so much for taking the time to give us 5 stars. Let us know if there is anything else we can do.

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They respond fast and he was a really polite,

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We don't have the newest or most expensive car, but the people is Euro always treat us like royalty. They are the most accommodating, honest, and pleasant people to deal with. From the guys at the parts counter to the service representative and sales people, they are always professional, pleasant,...

Response from the owner Replied: John, thank you so much for your loyalty to our dealership. Our goal has always been to delight our customers and make them part of our family no matter what department you are working with. Reading your feedback is what motivates us to do better every day and make the experience truly exceptional for everyone we come in contact with. Your 5 stars mean a lot to us. Thank you!

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Response from the owner Replied: Thanks so much for taking the time to give us 5 stars. Let us know if there is anything else we can do.

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Response from the owner Replied: We are working on improving the experience for our customers and friends daily and to get 5 stars motivates us even more to delight everyone we meet. Thank you for your feedback.

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Sales rep Gil Lee from Euromotor Germantown Mercedes was fantastic! He was attentive, genuine, and service was overall great. Would recommend him to anyone. He even reached out to me after the purchase to check in. Thank you!

EuroMotorcars Germantown Replied: You just made our day with your kind feedback of your experience with Gil here at the dealership. Enjoy your new Mercedes-Benz and feel free to reach out to any of us with any questions you may have. Welcome to the Euro Germantown family and thank you for your business!

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Response from the owner Replied: Sarah, you made our day with your 5-Star review. Thank you for your business whether it was a car purchase or a service visit; we appreciate your feedback and hope to see you again here at the dealership. If you need anything in the meantime, please reach out.

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Euro Motorcars Germantown Replied: Thank you for the 5 stars. We appreciate your loyalty and your feedback. Have a wonderful day.

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A.C. Latifi is your sales guy and Gordon is your guy in service!!!!! The customer service exhibited by these two gentlemen is, well....... Mercedes Benz class. Very informative and beyond courteous. A.C. is a true Consultant not a salesman and Gordon is the most practical, friendly and easy to work...

Response from the owner Replied: Royce, it is a joy reading your post. AC has been with us for a long time and many of his customers become friends and it's for the reasons you are writing here. It's great that your experience here was so exceptional and that you found such a great service advisor in Gordon. Welcome to the Euro Family. We are all here to assist no matter what you need.

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I bought my fourth Mercedes Benz from A.C. Latifi on January 8th. Excellent customer service, excellent cars. He will make it a breeze to buy a car. Showroom itself looks great after renovation. I drove all the way from Tysons Corner to buy my ML from AC. Thank you!

Response from the owner Replied: Thank you for taking the long trip from Virginia to buy your car from AC and EuroMotorcars Germantown. We know you have many options on the way and to read that you are coming back for your 4th Mercedes-Benz is truly a testament to AC's great attitude. Thank you very much for your loyalty and your feedback.

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Quick response. Great customer service. They make everything possible to meet your needs and ideal car. Make purchase process easy with straightforward price...

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Response from the owner Replied: Thanks so much for your review, George. We appreciate your business.

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The most helpful, nice, and informative service staff I've seen at any dealership. Rivals my local repair shop for care.

Response from the owner Replied: Greg, your 5-Star review is a great compliment at the end of the year. Thanks so much. Happy New Year.

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Response from the owner Replied: 5 Stars! Thank you. Your feedback is appreciated. See you in 2018.

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Friendly customer service and knowledgeable staff!

Response from the owner Replied: Rupinder, thanks so much for your review. Your 5 stars make our team's day.

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Highly recommend working with Gil Lee if youre looking for a new or used Mercedes. He was an absolute pleasure to work with from the beginning of our process to the end. Gil went above and beyond with communication and even followed up on his days off (Christmas Eve). Gil is a true class act!

EuroMotorcars Germantown Replied: Thank you so much for your 5-Star review for Gil. He truly takes care of the people he assists in finding their new car and it does not stop after you leave the dealership. He is there to stay and assist you during the ownership of your car. Let us know if you need anything else and we are happy to help.

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Great staff and great service for the last several years

Response from the owner Replied: Thanks for being part of our Euro Family and for your business. Glad you felt that you could give us 5 stars.

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