Google Review
- January 12, 2025
Left by Lindra David
I am so excited for my GLE 43 AMG!! Liam was amazing during this whole process. If you're planning on buying a Mercedes ask for Liam. Make your next purchase a fun experience!
Response from the owner Replied: Congratulations on your new GLE 43. What an awesome car! We are sure you'll enjoy your rides no matter where you go. Thank you for sharing your thoughts about the fun experience with Liam here at Euro Motorcars Germantown and for giving us the opportunity to work with you. If you have any questions about your new car or its maintenance , please feel free to reach out to Liam or any of our team members.
Google Review
- January 10, 2025
Left by khal1l
AC great sales guy even though we didn’t do a deal unfortunately, is very straight forward and a very nice guy I appreciated the service would recommend!
Google Review
- January 08, 2025
Left by Erin M
Liam was very helpful when I visited late on a Saturday in December to test drive a vehicle I’d seen online. Liam stayed after closing time to help me purchase my new vehicle. Liam was efficient and helpful throughout the sales process.
Response from the owner Replied: Hi Erin, Thank you for letting us know how much you appreciated Liam's assistance when you visited Euro Motorcars Germantown for a test drive in December. Happy to read that he was able to guide you through the purchase process efficiently and you were able to find the perfect car.
Google Review
- January 03, 2025
Left by VeneciaLyght
I had an amazing experience working with Liam at Euro Motorcars Germantown. From start to finish, he made the process so easy, painless, and comfortable. He was incredibly knowledgeable about the vehicle, answering all my questions with patience and expertise. His professionalism and attentiveness...
Response from the owner Replied: Thank you for your kind review about Liam's assistance when you visited Euro Motorcars Germantown. Knowing that his expertise and professionalism made you feel comfortable makes our day. Going above and beyond is truly his motto and he will keep doing it even after your purchase. We hope you enjoy your new car and welcome you to the Euro family.
Google Review
- January 03, 2025
Left by Yin Ip
The experience for buying a car was very easy and fun with the help by Liam Miller and all the other friendly staffs from Euro Motorcars. Thank you so much!
Response from the owner Replied: Hi Yin, Thank you for working with Liam and Euro Motorcars Germantown to find you a new Mercedes-Benz. Your review makes our day and we'll make sure to share it with our team as motivation and for acknowledgment of a great job. Let us know if there is anything else we can assist with.
Google Review
- January 03, 2025
Left by Muhammad Zulqurnain Saroya
I m impressed by the gentleman Liam Miller who helped me to buy the GLS 450 from their dealership.The process was smooth and quick. I would recommend this dealership to all my friends and family. Thank you for providing awesome service.
Response from the owner Replied: Muhammad, We are delighted to read your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that Liam was able to provide such great service for you when you purchased your GLS 450. Your recommendation to others is the biggest compliment. Thank you for choosing Euro Motorcars Germantown for your Mercedes-Benz purchase.
Google Review
- December 20, 2024
Left by Bruce Jin
I had the pleasure of working with Chris as my service advisor at Euro Motorcars Mercedes for my S560 in the past few years and I can honestly say it was an outstanding experience. From start to finish, Chris was professional, knowledgeable, and attentive to every detail. He took the time to explain...
Response from the owner Replied: Thank you for your loyalty to Chris and Euro Motorcars Germantown. Your review is a testament to his commitment for his customers and we appreciate your kind words about your service experiences. Merry Christmas to you and yours as well.
Google Review
- December 20, 2024
Left by Val Egbarin
Great place
Response from the owner Replied: Thanks for the 5 stars, Val. Much appreciated.
Google Review
- December 18, 2024
Left by Fatima H
I had a great experience purchasing my Mercedes from Vinay. He was incredibly helpful and knowledgeable. Always available to answer my questions, and made the entire process smooth and easy. Vinay took the time to understand my needs and ensured I was comfortable every step of the way. I highly...
Response from the owner Replied: Vinay truly knows how to listen to you to find out what fits your lifestyle and what you are looking for in a Mercedes-Benz. His knowledge is incredible and he gives you all the information you need to make the decision that's best for you. Thanks for giving him the opportunity to find you the right vehicle and thank you for recommending him to others.
Google Review
- December 13, 2024
Left by L Z
I recently purchased a new vehicle from here. Vinay was very knowledgeable about the vehicle, efficient, professional and diligent. Julia in the finance office was professional and knowledgeable as well. Vinay even answered my questions and addressed my concerns on his day off. He is definitely a...
Response from the owner Replied: Your review is a wonderful compliment to Vinay's professionalism and knowledge. We are excited to know that Julia made the financing process so smooth and that you feel like your experience is worth sharing. Thank you for working with our team. Welcome to our Euro Family.
Google Review
- December 12, 2024
Left by Claude Jael
"I recently purchased a GLC 300 4matic from Viney Verma and had an excellent experience. The car was exactly as described, and the seller was very knowledgeable and helpful. The transaction was smooth, and I felt confident in my purchase. I would highly recommend Viney to anyone looking for a...
Response from the owner Replied: Hello, Claude,We are so delighted to know that your purchase experience with Vinay went so smooth and that you felt confident to make the decision to buy the vehicle from Euro Motorcars Germantown. That speaks to the knowledge and trustworthiness of Vinay to give you all the information to choose what works for you. We truly appreciate your compliment and recommendation. Congratulations on your new car and welcome to the Euro family.
Google Review
- December 07, 2024
Left by leela prasad Gorrepati
I purchased a car from this Dealership and Vinay Verma assisted in my purchase process. He is a professional and an amazing person. Overall my experience is pleasureful and great.
Response from the owner Replied: Hi Leela, We are excited to read that you had such a wonderful experience while purchasing your vehicle here with Vinay. He truly takes good care of his customers and goes the extra mile. Congratulations on your new car and thank you for sharing your feedback with us.
Google Review
- December 04, 2024
Left by S D
I recently had a scheduled maintenance for my MB C300 sports coupe at Euromotors in Germantown, MD. ….my service manager was Kevin Pitamber. He is the best, kept me informed of the progress, occasionally checked on me, discussed issues while listening to my questions and responding respectfully...
Response from the owner Replied: Thank you for sharing your service experience with Euro Motorcars Germantown, but especially with Kevin. We are thrilled to read that he took such care of you and was so accommodating and polite. We'll make sure to share your wonderful review with him and thank you for giving us the opportunity to work with you.
DealerRater Review
- December 03, 2024
Left by mtnevins333
A.C. is the best salesperson I have ever dealt with. I purchased a vehicle from him 10 years ago and another from him yesterday. From the time I walked through the door, I was treated like royalty. The process was as easy as can be, and my Mom and I felt like family by the time we left. There is...
Dealer Replied: Thank you so much for this incredible review about your experience with AC at Euro Motorcars Germantown. We are delighted to read that you felt treated like royalty and that AC took such wonderful care of you and your mom. We truly appreciate you coming back to purchase another Mercedes-Benz from us. Enjoy your new car and thank you for being part of our Euro family!
Cars.com Review
- December 03, 2024
Left by mtnevins333
A.C. is the best salesperson I have ever dealt with. I purchased a vehicle from him 10 years ago and another from him yesterday. From the time I walked through the door, I was treated like royalty. The process was as easy as can be, and my Mom and I felt like family by the time we left. There is...
Dealer Replied: Thank you so much for this incredible review about your experience with AC at Euro Motorcars Germantown. We are delighted to read that you felt treated like royalty and that AC took such wonderful care of you and your mom. We truly appreciate you coming back to purchase another Mercedes-Benz from us. Enjoy your new car and thank you for being part of our Euro family!
Google Review
- November 29, 2024
Left by Karen Main
Response from the owner Replied: Hello, Karen, Thank you for taking the time to leave us a review about your experience with our team. Looks like you had a 5-Star visit at Euro Motorcars Germantown. Let us know if there is anything else we can do to assist.
CarGurus Review
- November 15, 2024
Left by Ray
The dealer responded to all my questions .
Euro Motorcars Germantown Replied: Hello, Ray, We are delighted that our team was able to answer all your questions. Let us know if there is anything else we can do for you. Thank you for taking the time to write this review.
Google Review
- November 14, 2024
Left by Yashanya Gaither
Response from the owner Replied: Thank you for taking the time to send us 5 stars. Much appreciated.
Google Review
- November 11, 2024
Left by Bharath Gadikota
Working with Vinay at Euro Motors Germantown was a fantastic experience! From the first interaction, he was professional, knowledgeable, and genuinely attentive to our needs. Vinay guided us through the process of purchasing our Mercedes-Benz with great care, answering all our questions and making...
Response from the owner Replied: Reading that you had a fantastic experience with Vinay during the purchase of your new Mercedes-Benz is just wonderful and your recommendation to work with him is very much appreciated. His professionalism and attention to your needs is what makes it possible for you to make the best choice and leave here with a smile. Congratulations on your new car. We hope you are enjoying the new ride.
Google Review
- October 22, 2024
Left by samir agte
Best sales and after sales service by Vinay. This is the best experience I ever had buying a new car.
Response from the owner Replied: Thank you for this wonderful compliment for Vinay's assistance with your purchase. We hope you are enjoying your new vehicle as much as you enjoyed your experience at Euro Motorcars Germantown.
Google Review
- October 21, 2024
Left by Kyle Koeppler
Great service and could only be done through a great coordinator. Dustin has been my service tech for 2 years, never misses a beat and always has the answers to my 1m questions.
Response from the owner Replied: We are so excited to read how much you enjoyed working with Dustin in our service department. Keep the questions coming; that's what we're here for. Thank you for trusting us with your Mercedes-Benz.
Google Review
- October 13, 2024
Left by Chris Miller
I recently purchased a vehicle from here. I’m not one to write reviews but my experience here was the best by far I have ever had at any car dealership. Liam was very knowledgeable about the vehicle, personable and helpful. He was the best!. Senayet in the finance office was awesome as well. They...
Response from the owner Replied: Thank you for your kinds words. Happy to read that you truly enjoyed your experience at Euro Motorcars Germantown with Liam's and Senayet's assistance. We are looking forward to keeping up our first class operation when we see you the next time.
Google Review
- September 28, 2024
Left by Olalekan Alo
The only dealership I trust with my Mercedes. Great service everytime I come for services. Car buying experience was cool too
Response from the owner Replied: Hello Olalekan, Thank you for sharing how much you trust us with your Mercedes-Benz when you need service. We truly appreciate the shout-out and the 5 stars.
Google Review
- September 10, 2024
Left by Ellis Kilo
My experience at Eurocars Germantown has been priceless. My Advisor Dustin C. does an amazing job, going above and beyond to ensure all my issues and concerns are taken good care of. His attention to detail and emphatic nature is unmatched. I always leave a very satisfied Customer every-time I take...
Response from the owner Replied: Happy to read that you enjoy coming to Euro Motorcars Germantown to work with your advisor Dustin. He truly enjoys taking care of his customers and making sure that everything goes smoothly. Thank you for sharing your experience with us and others.
Google Review
- August 27, 2024
Left by Dr. Renee Allen
Everything I visit this location for anything; LIAM, is always the same professional, kind and willing to assist me as well as everyone he encounters with a genuine smile. I've been a witness as I waited in the lobby. Please hire more people like Liam. I, and customers, appreciate it immensely!
Response from the owner Replied: Every day starts out great when you have somebody who has a genuine and positive smile on their face. Liam surely does and we are happy to read that you saw it, too while you were waiting. Thank you for sharing your experience with us and others.
Google Review
- August 26, 2024
Left by Kamiar Jamali
Liam Miller was the sales person who went out of his way in every respect. He was instrumental in convincing us to buy another Mercedes after having visited half a dozen showrooms. Kamiar Jamali
Response from the owner Replied: We are so delighted to read that Liam was able to provide you with the best service and finally found you the new car you were looking for. Thank you for giving him the opportunity to assist you and for trusting Euro Motorcars Germantown with your business. We hope you are enjoying your new car.
Google Review
- August 24, 2024
Left by ahmet dogan
Liam was very helpful with my questions and purchase, and I would definitely recommend him to anyone else that goes here.
Response from the owner Replied: Thanks for your 5 stars, Ahmet. We appreciate the kudos for the assistance that Liam provided to you during the purchase of your vehicle. Referrals based on having received great service mean a lot to all of us and we take them any day! Enjoy your new car!
Google Review
- August 23, 2024
Left by winnie sim
Liam and Julia helped me out to get my EXPECTED C300 which I never thought of buying it ❤️. I CRIED because the 1st car was SOLD! Once i tested drive, I FALLED IN LOVE. I have never been so EXCITED before after LIAM found me a NEW ONE. I can say The excitement I had, LOVE IT to the MOON and BACK...
Response from the owner Replied: Hello, Winnie, We are so happy that Liam was able to find you a new car that you love so much. Congratulations and always safe driving. We'll share your wonderful review with him and Julia.
Google Review
- August 21, 2024
Left by Hannah Peer
I partnered with Liam to buy my most recent Mercedes. He was so knowledgeable, patient, and helpful throughout the entire process. I highly recommend him to anyone looking for a new or used vehicle. In addition, the finance manager Senayet was also great to work with. Both Liam and Senayet made the...
Response from the owner Replied: Great to read that you were so happy with the assistance that you received from Liam and Senayet. A stress-free purchase experience sounds just perfect and we appreciate you sharing your feedback with us and others. Thank you for working with us to find you a new car. Enjoy your new ride!
Google Review
- August 21, 2024
Left by Kihu Okolo
When a luxury car is supported by luxury customer service, it’s a wonderful world! Thank you Kevin Pitamber for the world class customer service I received last Friday when I dropped off my car at Euro motors Germantown. Very professional yet personal! Thank you for keeping hope alive for the...
Response from the owner Replied: Hello, Kihu,Thank you very much for your feedback about your service visit with Kevin. Happy to read that you were so satisfied with your experience here.
Google Review
- August 16, 2024
Left by Malcah Caramia
The service was quick and with courtesy.
Response from the owner Replied: Hi Malcah, Thanks for the positive review. Happy to read that you enjoyed working with out service team and found them so courteous. We appreciate the compliment.
Google Review
- August 10, 2024
Left by Mauricie Jones
Just bought home a beautiful GEM/BMW x6, from Euro motorcars. Would not have been possible without the professionalism of Mr. AC, preowned sales advisor. He guided us through the process and was able to make me an offer I could NOT refuse. If you are in the market for a high quality vehicle see him...
Response from the owner Replied: Hello Mauricie, Congratulations on your new car and thank you for sharing your sales experience with us. We are delighted to read that AC was able to assist you and guide you through the purchase process. We truly appreciate your kind words and hope you are enjoying your new BMW.
Google Review
- August 07, 2024
Left by pedram Refaat
I received an exceptional service from Kevin P. who is in service department. He went above and beyond to resolve all of my car issues that I had. Very experienced and a polite gentleman. Thank you Kevin for everything, you ROCK!!!
Response from the owner Replied: Nothing better than starting the day off with a phenomenal review like yours. We are stoked to read that Kevin did such a wonderful job assisting you during your visit to our service department. Thank you for taking the time to give us feedback. We'll make sure to share it with Kevin and his team.
Google Review
- July 17, 2024
Left by Aaron “AyAyRon” S
Best technicians on the East coast
Response from the owner Replied: Hi Aaron, Thank you for your feedback and the 5 stars. Reading that our sales team delivered a superior car-buying experience truly makes our day and we'll share the great news with our sales team and managers as well as our GM so everybody can celebrate. Enjoy your new car and let us know if there is anything else we can assist with.
Google Review
- July 16, 2024
Left by Omid Man
I’ve had a wonderful experience working with Dustin for my service with my Mercedes. He has always been trustworthy and dependable. Overall Euromotorcars Germantown has been my favorite location for all things Mercedes related.
Response from the owner Replied: Hi Omid, Happy to read that you were satisfied with the assistance you received from Dustin. We'll continue to work hard to make every interaction with Euro Motorcars Germantown exceptional and memorable. We appreciate your loyalty to our team.
Google Review
- June 25, 2024
Left by Stacey S
My experience at euro motorcars in germantown was amazing. I was very fortunate enough to have been working with Kevin as he made the experience less stressful. I had to bring my car in for service and a quick repair with the engine and during the process, Kevin showed a great level of expertise,...
Response from the owner Replied: Wow! We are blown away by your review. Thank you for choosing Euro Motorcars Germantown and for taking the time to share your experience with us. We can’t wait to have you back and create more wonderful memories together.
Google Review
- June 12, 2024
Left by Sidra Khan
I recently had my car serviced and I couldn’t be more pleased with the experience with Kevin. From start to finish, Kevin demonstrated professionalism, expertise, and a genuine commitment to quality.Kevin quickly diagnosed the issues and provided clear explanations of the necessary repairs, ensuring...
Response from the owner Replied: Hello, Sidra, Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with Kevin. Your kind words mean a lot to our team and knowing that you were so impressed with his assistance that you recommend us online is just fantastic. Thank you for working with us!
Google Review
- June 11, 2024
Left by Anil Shahi
Response from the owner Replied: Thank you for letting us know that your experience was 5-star worthy.
Google Review
- June 04, 2024
Left by Van Free
Every time I come here, it’s a great experience. Everyone is friendly and helpful. Last few times I had to go to the Parts center and Adam did an amazing job at finding exactly what I needed. He understood the inventory and worked efficiently at getting me in and out in no time. Highly recommend...
Response from the owner Replied: Hello, Van, We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. Your review motivates us to keep pushing forward and set the tone for excellence in all that we do. Your recommendation means a lot and we're going to share your feedback with Adam and the rest of the parts department team. Thank you!
Google Review
- June 01, 2024
Left by Key Whiting (CarinaNebula)
I would highly recommend this Mercedes for any Smart Fortwo services. They have Smart Certified Technicians on staff, and have access to the Mercedes-Smart Car Parts Inventory.Speak to Kevin Pitamber, he is very knowledgeable and helpful. I have worked with him twice now and I will be returning for...
Response from the owner Replied: Hi Key,Thank you for your kind words and support. We’re grateful to have you as a valued customer and will make sure to share your kind feedback with Kevin. Don’t hesitate to reach out if there’s anything else we can assist you with.
Google Review
- May 27, 2024
Left by Drew Wilkerson
Response from the owner Replied: Thanks so much for your feedback and your kind words about our service team members, Zach and John. We appreciate the 5 stars for a job well done and the time you took to give us feedback. It means a lot to us.
Google Review
- May 22, 2024
Left by Naz Zijerdi
I am super happy with my experience at your branch! The service was amazing. Alexander was incredibly nice and helpful, and John did an outstanding job on my car. I had been hearing a rattling noise from my car that no dealership or Mercedes branch could diagnose. Your team was super helpful,...
Response from the owner Replied: Wonderful to read that we were able to diagnose the problem with your Mercedes-Benz and fix it to your satisfaction. Knowing that Alexander and the rest of the team made your service experience so positive means a lot to us. Thank you for sharing your feedback and for giving us the opportunity to work with you.
Google Review
- May 10, 2024
Left by Mike Razavi
Response from the owner Replied: Thanks for surprising us with 5 stars, Mike! Much appreciated.
CarGurus Review
- May 08, 2024
Left by Anita
i PURCHASED FROM ANOTHER DEALER
Google Review
- May 01, 2024
Left by Arman Khoshkhoo
Mr. Mohammad is a 5 stars service advisor!!
Response from the owner Replied: Thank you so much for your kind words about your service advisor, Mo. Happy to read that you enjoyed working with him.
CarGurus Review
- May 01, 2024
Left by QUI
excellent
Euro Motorcars Germantown Replied: Hello Qui, Thanks for sharing that your experience with our team was excellent. Please reach out if there is anything else we can do to assist.
Google Review
- April 11, 2024
Left by Jeanne Jones
I recently purchased a vehicle from Liam. From start to finish he was personable, friendly, professional, and made my car buy experience seamless. I highly recommend you stop by and ask for Liam if you are looking to purchase a vehicle!!!
Response from the owner Replied: Hello, Jeanne,Congrats on your new vehicle! Your recommendation to work with Liam is truly appreciated and means a lot to us. We're happy to know that you found him to be so personable and friendly during your interactions. Thank you for giving Euro Motorcars Germantown a try. Welcome to the family.
Google Review
- April 10, 2024
Left by Tweyla Morton
I recently bought a GLE 450 from this dealership and my experience was awesome! My salesperson was Liam Miller. He provided superior customer service from the very first time I talked to him on the phone right until I arrived at the dealership and drove the vehicle off the lot. He is genuinely...
Response from the owner Replied: Hi, Tweyla,Thanks for writing a review for Liam and sharing your experience here at the dealership. Superior customer service, professionalism and patience are surely Liam's strengths and we are delighted to read the same feedback from you. We can promise you, he'll make sure to check in with you as well in case you have any questions or need help with anything else. Enjoy your new car and thank you, again, for taking the time to give Liam 5 stars.
Google Review
- April 07, 2024
Left by Rubén Guevara
We got a lovely car from here and we love it. If you want to buy a car ask for Liam Miller he is amazing and is a great salesmen and really helped us a lot I really recommend him he is very honest and trustworthy he showed us the car we exactly wanted!! I am really happy with our new car and I...
Response from the owner Replied: Hello, Ruben, Thank you so much for sharing your experience with Liam Miller. It seems as if you really enjoyed working with him and are happy with the car you purchased. Enjoy your new car!
Google Review
- April 04, 2024
Left by Bao Huynh
Just picked up 2024 GLS from Euro Motorcars Germantown, BEST Service Ever.Big Thanks to Brian Granados and All his team found me the Beautiful Vehicle “WITH THE OPINIONS I Wanted “Brian, Thanks again Man
Response from the owner Replied: Congratulations on your new Mercedes-Benz GLS and thanks for your nice compliment for Brian and the rest of the team. Excited to read that you found exactly what you were looking for. Enjoy your new ride!
Google Review
- March 28, 2024
Left by Sonal Nayak
CarGurus Review
- March 28, 2024
Left by Douglas
Great experience with Liam. Bought the car remotely and the process went well.
Euro Motorcars Germantown Replied: Hello, Douglas! Congrats on the new car and thanks for sharing your experience at Euro Motorcars Germantown. Reading that your interactions with Liam were so positive and that you felt comfortable buying a vehicle remotely, is a great compliment to us. Hope you are enjoying your new ride! Let us know if you have any questions about the car.
Google Review
- March 27, 2024
Left by girish ramachandran
I recently bought a Mercedes C300 here and the process was incredibly seamless. I worked with Liam Miller at this dealership who was with me through the entire process of purchasing! He patiently showed me different cars until I was able to find what I wanted. The process of buying was really...
Response from the owner Replied: Thank you for taking the time to post this positive review of your recent interaction with Liam Miller! We are very happy to read that he took his time to assist you and that you appreciated his straightforward attitude. His patience and transparency are often mentioned by his customers and we are truly excited to have him on our team. We hope you are enjoying your new C-Class and welcome you to our Euro family!
Google Review
- March 26, 2024
Left by Thomas Dunlap
Always very helpful
Response from the owner Replied: Happy to read that you were satisfied with our services. Thanks for letting us know.
Google Review
- March 25, 2024
Left by Janay Hayes
If I were to describe how phenomenal my car experience was....you would not believe me! I have to give the BIGGEST thanks to Liam Miller (Sales and Leasing Consultant) who was deliberate with ensuring that my experience was unforgettable. He was patient, considerate and reverenced every inquiry I...
Response from the owner Replied: Janay, Thank you for your kind words about your purchase experience with Liam Miller. He truly knows how to assist you in the search of your dream car and has all the patience needed to let you make a thoughtful decision. Of course, we'll share your feedback with him and Al.
Google Review
- March 23, 2024
Left by Kyle Antel
I'd like to extend a heartfelt appreciation to Charlie, my salesman, and Senayet, the finance expert, for their exceptional service. As someone entrenched in the world of sales, I deeply value transparent communication, emotional intelligence, and a straightforward approach—qualities these two...
Response from the owner Replied: Kyle, Thank you for this amazing review of our team, especially Charlie and Senayet! We are delighted that your car buying experience was so wonderful and that you felt so welcomed by them. Patience, transparency, and going the extra mile are truly important so that you can feel comfortable in your decision to buy a car and it sounds like Charlie was able to do that and more. We will make sure to share your feedback with him. Knowing Charlie, he'll probably reach out to you soon to make sure you are enjoying your new GLE.
Cars.com Review
- March 23, 2024
Left by Kyle Antel
I'd like to extend a heartfelt appreciation to Charlie, my salesman, and Senayet, the finance expert, for their exceptional service. As someone entrenched in the world of sales, I deeply value transparent communication, emotional intelligence, and a straightforward approach—qualities these two...
Dealer Replied: Hello Kyle, Congratulations on your new Mercedes-Benz and thank you for taking the time to post this positive review for Charlie and Senayet. Knowing that they went above and beyond to assist you with your purchase, makes our day. We are truly happy to read that you mentioned their professionalism and camaraderie. Being a team and bringing you the best experience is important to us! Enjoy your new ride!
Cars.com Review
- March 23, 2024
Left by Kyle Antel
I'd like to extend a heartfelt appreciation to Charlie, my salesman, and Senayet, the finance expert, for their exceptional service. As someone entrenched in the world of sales, I deeply value transparent communication, emotional intelligence, and a straightforward approach—qualities these two...
Dealer Replied: Thank you for sharing your wonderful visit with Charlie at Euro Motorcars Germantown. Going above and beyond is what he does and it truly makes a difference. Knowing that you left our dealership with a positive feeling means the world to us and we hope that you enjoy driving your new GLE with just as much joy. We appreciate your review and the opportunity to assist you in finding a new car.
DealerRater Review
- March 23, 2024
Left by Kyle Antel
I'd like to extend a heartfelt appreciation to Charlie, my salesman, and Senayet, the finance expert, for their exceptional service. As someone entrenched in the world of sales, I deeply value transparent communication, emotional intelligence, and a straightforward approach—qualities these two...
Dealer Replied: Hello Kyle, Congratulations on your new Mercedes-Benz and thank you for taking the time to post this positive review for Charlie and Senayet. Knowing that they went above and beyond to assist you with your purchase, makes our day. We are truly happy to read that you mentioned their professionalism and camaraderie. Being a team and bringing you the best experience is important to us! Enjoy your new ride!
DealerRater Review
- March 23, 2024
Left by Jmoy
David was great to work with and beat any price I could find online. Very happy with my new car!
Dealer Replied: Thank you for sharing your experience with David at Euro Motorcars Germantown and congratulations on your new Mercedes-Benz. Happy to read that you are enjoying your new car and that you were happy with the price. Enjoy your new ride!
Cars.com Review
- March 23, 2024
Left by Jmoy
David was great to work with and beat any price I could find online. Very happy with my new car!
Dealer Replied: Thank you for sharing your experience with David at Euro Motorcars Germantown and congratulations on your new Mercedes-Benz. Happy to read that you are enjoying your new car and that you were happy with the price. Enjoy your new ride!
Google Review
- March 21, 2024
Left by Shiv Vachhani
I recently purchased a new EQE 350 from EuroMotorcars in Germantown and had a phenomenal experience from start to finish. I was an out of state buyer from New Jersey and our sales rep David made the process super smooth and easy. David was knowledgeable about the car, its options & features and was...
Response from the owner Replied: Congrats on the new EQE! It means a lot that you came all the way from New Jersey to work with David. We hope you are enjoying your new car and thank you for recommending Euro Motorcars Germantown because of your great experience.
DealerRater Review
- March 21, 2024
Left by Shiv
I recently purchased a new EQE 350 from EuroMotorcars in Germantown and had a phenomenal experience from start to finish. I was an out of state buyer from New Jersey and our sales rep David made the process super smooth and easy. David was knowledgeable about the car, its options & features and was...
Dealer Replied: Hello, Shiv, Congratulations on your new Mercedes-Benz and thank you very much for taking the time to let us know how satisfied you were with David's assistance for this out-of-state purchase. We truly appreciate you giving us the opportunity to work with you and hope that you'll come by the next time you are driving through Maryland. Welcome to the Euro family!
Cars.com Review
- March 21, 2024
Left by Shiv
I recently purchased a new EQE 350 from EuroMotorcars in Germantown and had a phenomenal experience from start to finish. I was an out of state buyer from New Jersey and our sales rep David made the process super smooth and easy. David was knowledgeable about the car, its options & features and was...
Dealer Replied: Hello, Shiv, Congratulations on your new Mercedes-Benz and thank you very much for taking the time to let us know how satisfied you were with David's assistance for this out-of-state purchase. We truly appreciate you giving us the opportunity to work with you and hope that you'll come by the next time you are driving through Maryland. Welcome to the Euro family!
Google Review
- March 18, 2024
Left by Sean Wooden
Had a wonderful experience purchasing my beautiful 2020 C300. Entire team was great, but Liam really stood out. He really listened and addressed all my questions with knowledge and empathy. His test drive route is awesome!
Response from the owner Replied: Hi Sean, Congratulations on your new Mercedes-Benz. Glad you enjoyed your test-drive and the assistance you received from Liam so much that you felt comfortable buying your new C-Class. Let us know if you need anything or have questions about your new car. Welcome to the Euro family.
Google Review
- March 14, 2024
Left by Aidas Jasilionis
I did bring in my car for a recall and all work was done well and quickly. Marko at the service desk was great help and very engaged. Thank you
Response from the owner Replied: Hi Aidas, appreciate you taking the time to share your thoughts about your experience here at Euro Motorcars Germantown with us. Great to read that our team was able to take care of your recall quite quickly and that Marko was so engaged. Thank you for choosing to work with us.
Google Review
- March 13, 2024
Left by Kokouvi Addeh-adodo
It's been at least 15 years since I purchased a vehicle from Euromotorcars Germantown. I have purchased and leased 3 vehicles with Eric Sofon at this dealership and his professionalism is just extraordinary. Eric knows his stuff. His calm, and welcoming demeanor make things less stressful and take...
Response from the owner Replied: Hello Kokouvi, Congratulations on your new car and thank you for this wonderful review about Eric Sofon. He truly goes above and beyond for his customers and makes sure to take care of every aspect of the Mercedes-Benz ownership experience from beginning to end. He makes service appointments for his clients, he checks up on everybody frequently in case there are questions and he is transparent in anything he does. It is great to know that you have been so loyal to him for so long. We appreciate your loyalty and you taking the time to share your feedback.
Google Review
- March 07, 2024
Left by Rosie Miller
Nice
Response from the owner Replied: Thank you for giving us 5 stars, Rosie. Glad you had a good experience with our team.
Google Review
- February 29, 2024
Left by Charles Davidson
Eric Sofon is the type of salesman you always wish you could have at other places but never find. Patient, kind and genuine and sold me my Mercedes. Last night, I had car trouble with the car I DID NOT BUY from Eric but I had the good fortune of breaking down outside Euro Motorcars. Knowing what...
Response from the owner Replied: Charles, Thank you for sharing your experience with Eric over the years and last night, when he assisted you with your car troubles. He truly is your guy when it comes to taking care of customers. His genuine concern and kindness is hard to match and he always goes the extra mile. Happy to read that he took such good care of you and that you were able to leave with the problem solved and most of all, knowing that Euro Motorcars Germantown cares.
Google Review
- February 29, 2024
Left by Mr. Campbell
Service center is amazing! My advisor Dustin was extremely helpful. They even provided me with a video of the work performed!! This is light years ahead of the experience I had at Ourisman Cadillac service center.
Response from the owner Replied: Mr. Campbell, Thank you so much for letting us know how well your service advisor, Dustin, took care of you during your visit. We strive to deliver a delightful and transparent experience every time and are glad that Dustin was able to do just that. We appreciate the kind review and the opportunity to work with you.
Google Review
- February 29, 2024
Left by Bruce Blackerby
Had a headlight replaced on my smart car under a third party warranty. I live in northern Virginia, but the Mercedes-Benz dealer in Tysons wouldn't work with the third party. Euro Motorcars would, and did. Polite and professional from start to finish. Even provided me with a new loaner Mercedes...
Response from the owner Replied: Bruce, We truly appreciate the shout-out for great service while your Mercedes-Benz was in our care. Glad we were able to facilitate the repair with your 3rd party and you felt that our team was polite and professional. Knowing that you enjoyed your day in the loaner vehicle makes our day.
DealerRater Review
- February 28, 2024
Left by Thuantt2007
I would like to referral to my fiend and all to my family as well
Consumer Replied: I 'm will refer him to ours friend
Cars.com Review
- February 28, 2024
Left by Thuantt2007
I would like to referral to my fiend and all to my family as well
Consumer Replied: I 'm will refer him to ours friend
DealerRater Review
- February 24, 2024
Left by JA
It was great working with Ramesh at Euro Motorcars Germantown. Honest, no-hassle, and transparent. My second vehicle purchased from this dealership!
Dealer Replied: Congratulations on your new Mercedes-Benz and thank you for coming back to see Ramesh for another vehicle purchase. Honesty and transparency are so important when making such a big purchase and knowing that Euro Motorcars Germantown did what you expected makes our day. Thanks for sharing your feedback with us!
Cars.com Review
- February 24, 2024
Left by JA
It was great working with Ramesh at Euro Motorcars Germantown. Honest, no-hassle, and transparent. My second vehicle purchased from this dealership!
Dealer Replied: Congratulations on your new Mercedes-Benz and thank you for coming back to see Ramesh for another vehicle purchase. Honesty and transparency are so important when making such a big purchase and knowing that Euro Motorcars Germantown did what you expected makes our day. Thanks for sharing your feedback with us!
Cars.com Review
- February 22, 2024
Left by carltonwills0109
I was impressed with the professional manner and good people to people communication and the politeness and saying the truth. I would recommend your dealership to anyone
Dealer Replied: Thanks so much for your kind words about your experience with Ramesh Kapoor and our team. Happy to read that you enjoyed your visit and felt well taken care of. Thank you for giving us the opportunity to work with you. Enjoy your new car.
DealerRater Review
- February 22, 2024
Left by carltonwills0109
I was impressed with the professional manner and good people to people communication and the politeness and saying the truth. I would recommend your dealership to anyone
Dealer Replied: Thanks so much for your kind words about your experience with Ramesh Kapoor and our team. Happy to read that you enjoyed your visit and felt well taken care of. Thank you for giving us the opportunity to work with you. Enjoy your new car.
Google Review
- February 15, 2024
Left by James Ingraham
Response from the owner Replied: Hi James, Thanks for letting us know that you were happy with your experience here. Hope to see you again at your next visit.
DealerRater Review
- February 13, 2024
Left by smirizzi
It was a very pleasant experience. They were patient and listened to me. When I told them I already had my financing done with my bank they didn't try to sell me on there's. The experience was quick, no games with sitting there for 30 minutes or anything. 10 out of 10 would recommend.
Dealer Replied: Delighted to read that you had such a great experience with Ramesh Kapoor when you were looking for a different car. Thanks for sharing your feedback on the simplicity of the purchase and the professionalism you encountered at our dealership. We hope you enjoy your new ride.
DealerRater Review
- February 13, 2024
Left by JC
It’s my pleasure and honor to write a review for Mr. Kwame Odum. He is an outstanding and very knowledgeable Sales Specialist. His honesty, confidence, and excellent communication skills really helped towards my decision to purchase my new vehicle under his direct recommendation. Mindfully...
Dealer Replied: Hi JC, Congratulations on your new Mercedes-Benz and thank you for taking the time to let us know how happy you were with Kwame. He truly knows how to be respectful of your time, how to make every purchase special and how to go the extra mile. Purchasing a vehicle is a big task but when you have a consultant like him, you should feel comfortable that you make the right decision when you progress to our finance office and Senayet explains the details. We will make sure to share your kind words with both of them and thank you for the opportunity to earn your business. Safe driving!
Cars.com Review
- February 13, 2024
Left by JC
It’s my pleasure and honor to write a review for Mr. Kwame Odum. He is an outstanding and very knowledgeable Sales Specialist. His honesty, confidence, and excellent communication skills really helped towards my decision to purchase my new vehicle under his direct recommendation. Mindfully...
Dealer Replied: Hi JC, Congratulations on your new Mercedes-Benz and thank you for taking the time to let us know how happy you were with Kwame. He truly knows how to be respectful of your time, how to make every purchase special and how to go the extra mile. Purchasing a vehicle is a big task but when you have a consultant like him, you should feel comfortable that you make the right decision when you progress to our finance office and Senayet explains the details. We will make sure to share your kind words with both of them and thank you for the opportunity to earn your business. Safe driving!
Cars.com Review
- February 13, 2024
Left by smirizzi
It was a very pleasant experience. They were patient and listened to me. When I told them I already had my financing done with my bank they didn't try to sell me on there's. The experience was quick, no games with sitting there for 30 minutes or anything. 10 out of 10 would recommend.
Dealer Replied: Delighted to read that you had such a great experience with Ramesh Kapoor when you were looking for a different car. Thanks for sharing your feedback on the simplicity of the purchase and the professionalism you encountered at our dealership. We hope you enjoy your new ride.
DealerRater Review
- February 08, 2024
Left by Yinette
Kwame Odum was by far the most articulate, honest, and genuine sales person o have ever come across. He has made me a MB exclusive driver for life. I appreciated his forthcoming and informative approach. He provided well class service and made me feel like I was the most valued customer ever. He...
Dealer Replied: Yinette, First of all "Congratulations on your new Mercedes-Benz". Secondly, thank you for the amazing review of your purchase experience with Kwame Odum. We are thrilled to read that you felt so well cared for and that you truly enjoyed working with him to find you the best car for your lifestyle. Kwame's patience, knowledge and transparent way of doing business, is surely the best way of helping a new customer through the process. We thank you for giving him the opportunity to assist you and hope you are enjoying your new ride!
Cars.com Review
- February 08, 2024
Left by Yinette
Kwame Odum was by far the most articulate, honest, and genuine sales person o have ever come across. He has made me a MB exclusive driver for life. I appreciated his forthcoming and informative approach. He provided well class service and made me feel like I was the most valued customer ever. He...
Dealer Replied: Yinette, First of all "Congratulations on your new Mercedes-Benz". Secondly, thank you for the amazing review of your purchase experience with Kwame Odum. We are thrilled to read that you felt so well cared for and that you truly enjoyed working with him to find you the best car for your lifestyle. Kwame's patience, knowledge and transparent way of doing business, is surely the best way of helping a new customer through the process. We thank you for giving him the opportunity to assist you and hope you are enjoying your new ride!
DealerRater Review
- February 06, 2024
Left by njalota
We have a great experience and the customer support was great. Thank you so much. Pleasure doing business with you.
Dealer Replied: Congratulations on your new Mercedes-Benz and thank you for sharing your experience at Euro Motorcars Germantown with us. We'll make sure to share this wonderful feedback with your sales consultant, Ramesh Kapoor. Enjoy your new car and welcome to the Euro family.
Cars.com Review
- February 06, 2024
Left by njalota
We have a great experience and the customer support was great. Thank you so much. Pleasure doing business with you.
Dealer Replied: Congratulations on your new Mercedes-Benz and thank you for sharing your experience at Euro Motorcars Germantown with us. We'll make sure to share this wonderful feedback with your sales consultant, Ramesh Kapoor. Enjoy your new car and welcome to the Euro family.
Google Review
- February 02, 2024
Left by Prashant Patel
Nice place to buy cars. Good amount of cars in color, types, and in quantity. Good knowledable sales personnel. Good service shop and parts.
Response from the owner Replied: Thank you for the kind review, Prashant. Nice to read that you enjoyed our extensive inventory options and speaking to our team. Let us know if you have any other questions. Always happy to help.
Google Review
- February 02, 2024
Left by Becky Jia
Good service
Response from the owner Replied: Hi Becky, Glad you were happy with the service you received at our dealership. Thank you for working with our team and for the review.
DealerRater Review
- January 25, 2024
Left by siddharthc12
Great overall end to end service! Would recommend this dealership for certified pre-owned models.
Dealer Replied: Happy to read that you felt well taken care of by our team, especially Ramesh Kapoor, while you were looking for your next Mercedes-Benz. We appreciate your feedback that you got great service from start to finish. If you have any other questions, please let us know. Thank you for choosing us for your new car.
Cars.com Review
- January 25, 2024
Left by siddharthc12
Great overall end to end service! Would recommend this dealership for certified pre-owned models.
Dealer Replied: Happy to read that you felt well taken care of by our team, especially Ramesh Kapoor, while you were looking for your next Mercedes-Benz. We appreciate your feedback that you got great service from start to finish. If you have any other questions, please let us know. Thank you for choosing us for your new car.
Cars.com Review
- January 23, 2024
Left by Vijay1285
As I entered the dealership I got positive vibes. Ambience was nice and receptionist welcomed me with a smile I met sales person Ramesh Kapoor with who got me the vehicle I wanted He was quote knowledgeable and explained me all the features I ended up buying the vehicle
Consumer Replied: Thanks Ramesh and thanks Euro Motors for getting me what I wanted. Happy to own a GLE
DealerRater Review
- January 23, 2024
Left by Vijay1285
As I entered the dealership I got positive vibes. Ambience was nice and receptionist welcomed me with a smile I met sales person Ramesh Kapoor with who got me the vehicle I wanted He was quote knowledgeable and explained me all the features I ended up buying the vehicle
Consumer Replied: Thanks Ramesh and thanks Euro Motors for getting me what I wanted. Happy to own a GLE
Yelp Review
- January 23, 2024
Left by Lori B.
I'm not at all sure why this establishment isn't a 5 star as they sure have been with me. They should actually be a 10 star!As a customer since I got my first mercedes in 2006, I have not ONCE been disappointed with their service, with the people, with the coffee machine!Dustin, my service advisor,...
Kris D. Replied: Lori, Thank you for your kind words about Dustin and our service team. Knowing that you drive an hour so that our team can take care of your vehicle is a huge compliment and so it your loyalty to us. We truly appreciate your feedback and the shoutout to the world online.
Google Review
- January 18, 2024
Left by AXIS Cleaning Services
Highly recommend this dealer. Chris was professional and his explanation was understandable. My dad’s Mercedes air conditioner wasn’t working and he briefly explained what needs to be done price wise. It was on the higher end but the technicians fixed the car likes it’s new. Once again if you are...
Response from the owner Replied: Thanks for letting us know that our service team was able to fix your dad's Mercedes-Benz's air condition and that you were happy with the service. We appreciate the opportunity to assist your family and thank you for the kind review. Please let us know if there is anything else we can help with.
DealerRater Review
- January 15, 2024
Left by Michdaps
Ramesh, was easy to work with. We enjoyed his honest and easy nature. The can do approach is a fresh change from other sales departments. He is a true professional. I recommend his with out hesitation.
Dealer Replied: It's wonderful to read that you found Ramesh's approach to finding you the best vehicle so refreshing. Truly appreciate your recommendation of his professionalism and his honest nature. Thank you for working with us. Enjoy your new Mercedes-Benz.
Cars.com Review
- January 15, 2024
Left by Michdaps
Ramesh, was easy to work with. We enjoyed his honest and easy nature. The can do approach is a fresh change from other sales departments. He is a true professional. I recommend his with out hesitation.
Dealer Replied: It's wonderful to read that you found Ramesh's approach to finding you the best vehicle so refreshing. Truly appreciate your recommendation of his professionalism and his honest nature. Thank you for working with us. Enjoy your new Mercedes-Benz.
Cars.com Review
- January 12, 2024
Left by Chrisleesdl
I highly recommend my sales person Ramesh Kapoor. He was highly professional and made my car buying experience there a breeze. His manager Abdul Razak on the other hand was rude and unprofessional. He should not be a manager!! I would have given him a big fat zero star, if possible.
Dealer Replied: We appreciate your feedback about your buying experience. Great to know that Ramesh made your car purchase such a breeze. Any feedback is an opportunity to work with, so we'll forward your feedback to our management team as well. Thank you for working with Euro Motorcars Germantown and giving Ramesh the time to assist you.
DealerRater Review
- January 12, 2024
Left by Chrisleesdl
I highly recommend my sales person Ramesh Kapoor. He was highly professional and made my car buying experience there a breeze. His manager Abdul Razak on the other hand was rude and unprofessional. He should not be a manager!! I would have given him a big fat zero star, if possible.
Dealer Replied: We appreciate your feedback about your buying experience. Great to know that Ramesh made your car purchase such a breeze. Any feedback is an opportunity to work with, so we'll forward your feedback to our management team as well. Thank you for working with Euro Motorcars Germantown and giving Ramesh the time to assist you.
DealerRater Review
- January 12, 2024
Left by Chriscondon0616
Very pleased with the car buying process from beginning to end with Ramesh Kapoor and EuroMotorcars
Dealer Replied: Thank you for sharing your experience online with us and letting us know that you were happy with your sales consultant, Ramesh, and our finance manager, Senayet. Visiting a dealership and looking for a car, should come with a sales consultant who listens to your needs and informs you about the best options for your end goal. We are delighted to read that your experience with us was great from the moment you entered.
Cars.com Review
- January 12, 2024
Left by Chriscondon0616
Very pleased with the car buying process from beginning to end with Ramesh Kapoor and EuroMotorcars
Dealer Replied: Thank you for sharing your experience online with us and letting us know that you were happy with your sales consultant, Ramesh, and our finance manager, Senayet. Visiting a dealership and looking for a car, should come with a sales consultant who listens to your needs and informs you about the best options for your end goal. We are delighted to read that your experience with us was great from the moment you entered.