Google Review
- May 23, 2020
Left by Kamal Deol
Google Review
- May 12, 2020
Left by Arun Charan
Jeffrey Balkin has done a great job servicing both our cars, he is always upfront with service questions and concerns. He is the reason why my wife and I keep coming back to Euro Motorcars. Great employee and service advisor.
Response from the owner Replied: Arun, We are thankful for your continued business and happy that Jeff has been such a great service advisor to you and your wife. We will make sure to let him and the rest of the team know how delighted you are with his customer service.
CarGurus Review
- April 10, 2020
Left by JAMCDEN
Offered a fantastic deal on the vehicle I inquired about. Very responsive. No games.
Euro Motorcars Germantown Replied: We surely appreciate your kind review in regards to your inquiry with EuroMotorcars Germantown. Transparency is a must at our dealership and we try to answer any questions as quickly as we can. Thank you for working with our sales team. We hope you enjoy your new car.
Google Review
- March 29, 2020
Left by Mister Porter
I just wanted to thank Larry my sales guy for hooking me up everytime I stop by. Love the coffee!!! The loaner cars are always clean!
Response from the owner Replied: Mister Porter, Thanks so much for giving us the opportunity to work with you during this crazy time. Larry really knows how to make a purchase experience delightful and assist his customers to find the best vehicle. We appreciate your shout-out to our service team as well. Enjoy your new Mercedes-Benz.
CarGurus Review
- March 27, 2020
Left by Jeanette
ERic was great. I actually ended up buying a different car than I went to see. Great experience with EuroMotorcars Germantown.
Euro Motorcars Germantown Replied: Jeanette, Thanks so much for working with Eric Sofon in our Pre-owned department. Great to hear that you found a vehicle that met your needs and that your experience with EuroMotorcars Germantown was so positive. Thanks for giving us the opportunity to assist you with your purchase. Enjoy your new car!
CarGurus Review
- March 22, 2020
Left by Larry
Bought car. I great experience Would classify 5 stars.
Euro Motorcars Germantown Replied: Hello Larry, We are grateful that you decided to work with our team to find your new car. Thanks for your review. Enjoy your new car and stay safe.
Google Review
- March 19, 2020
Left by Steve Araya
I recently bought a 2016 Toyota Rav4 Hybrid from Euro Motorcars and I wanted to share what a smooth, efficient and overall great experience I had. Craig Kern was my salesman. He was funny, personable, and just a great people person. He did his best to answer all my questions, he was knowledgeable...
Response from the owner Replied: Hi Steve, Thanks so much for working with Craig Kern to find your a vehicle. He surely has a very friendly attitude and knows what he is doing. It's great to read that Pedro was also able to put you at ease and find you a favorable rate. We appreciate your review and sharing your experience. Enjoy your new Toyota Rav 4.
Google Review
- March 08, 2020
Left by Jorge Penaranda
Response from the owner Replied: Thanks for taking the time to leave us a review, Jorge. We appreciate the 5 stars you gave our team.
Yelp Review
- March 05, 2020
Left by Siduri D.
I had an 18 year old S430 and went to Euro to trade it in on a 2012 SLK350. The sales rep, Craig Kern was as professional and polished as you can get with regards to the transaction, it didn't take long at all. I have to give a shout out to my mechanic John Heflin who works at Euro. I live 2 miles...
Kris D. Replied: Siduri, Thanks for taking the time to share your Mercedes-Benz purchase experience with Craig Kern with others who might be looking for a car. It is wonderful to read that you are driving all the way to our dealership in Germantown when you live right next to another one. Craig's professionalism and friendliness is exceptional and we are happy he was able to find you the right car. We'll make sure to let John know about your kind words as well. Our team, from sales to service, appreciates you making the long drive to service with us and thanks you for your loyalty. Enjoy your new SLK and let us know if you have any questions.Chris
CarGurus Review
- March 03, 2020
Left by IrishJimmy
Timely response
Euro Motorcars Germantown Replied: Hi Jimmy, Thanks so much for giving us 5 stars. We appreciate the opportunity to work with you.
Google Review
- March 02, 2020
Left by Matt Burgener
I won't do business with any other Mercedes dealer. I trust Steve and Shahul with all of my AMG purchases. I bought a 2020 AMG GT R Pro from Steve (remote, from out of town) with ZERO issues. It was the easiest sales experience I've had in years. Steve is a straight shooter. No tricks, no...
Response from the owner Replied: Hi Matt, You bought one of the most exciting Mercedes-Benz vehicles and we truly hope that you are enjoying it every time you drive it. We are fortunate to have several customers from out of state, just like you, who trust us and send us their business even though they have not seen their future car. Thank you so much for giving us the opportunity to earn your trust and for your feedback about our sales department. We'll make sure to let Steve, Shahul and our management team know.
Google Review
- March 01, 2020
Left by farida ui
This will be my second time dealing with Euro Germantown Mercedes. I met Shahul Usman three years ago trying to get information about leasing a CLA250. Instead of pushing me with the sales pitch, he asked what I needed and helped me find a suitable car. I went to see him at 7pm that day and we...
Response from the owner Replied: Farida, Thank you for your loyalty to Euro Motorcars Germantown and giving us the opportunity to work with you again after your first purchase. We appreciate your 5 stars, the kind words about our team, especially our New Car Sales manager Shahul Usman. It is always great to see one of our customers leaving the showroom smiling and knowing that we were able to assist in finding the right car. Enjoy your new Mercedes-Benz.
Facebook - Web Review
- February 25, 2020
Left by Tyler Ellsworth Thomas
The sales team is friendly, they have a large inventory, and the vehicles are PRISTINE! Ask for Edward Jordan
Euro Motorcars of Germantown Replied: Hi Tyler, Great to know that Edward was able to help you with this awesome Ford Focus. We hope you are enjoying your new car. Any questions, feel free to reach out to us any time. Welcome to the Euro Motorcars Germantown Family!
Google Review
- February 22, 2020
Left by Rick Spruill
Excellent customer service. Everyone at the dealership was cordial and friendly. Wonderful experience overall. Looking forward to working with Larry.
Response from the owner Replied: Hi Rick, Thanks so much for your 5-Star review and your kind words about our team. I am sure Larry is able to find you the Mercedes-Benz you want and you will enjoy for a long time. He always takes his time to ensure his customers are happy. We appreciate the opportunity to work with you. Welcome to the EuroMotorcars Germantown family.
Google Review
- February 14, 2020
Left by Nichelle Hoyle
Looking at cars for sell
Response from the owner Replied: Hi Nichelle, Thanks so much for your review. It looks like you came to our showroom to look for a car. Let us know if you have any further questions or want to take a test drive. We are happy to help you find the car you are looking for. We appreciate the opportunity to earn your business!
Google Review
- February 12, 2020
Left by Sean Maddox
Response from the owner Replied: Thanks for your 5 stars, Sean. We appreciate your review. See you next time.
Google Review
- February 08, 2020
Left by Rodney Nelson
O.k. folks, I bought my last two German engineered cars closer to home at Mercedes Benz of Midlothian, but this time they failed me. I looked online and saw an exquisite GLC300W4 on the EuroMotorcars website. My wife and I drove over two hours from Richmond to go look at it and test drive it. That...
Response from the owner Replied: We are so excited to read that your visit with Moshe at Euro Motorcars Germantown was so positive and that he was able to find the right car for you. It means a lot that you drove all the way from Richmond to work with us and that you took the time to share your purchase experience with others online. We appreciate your kind words about our team and the opportunity to earn your business. If you have any questions about your new car, feel free to reach out. Welcome to the Euro Motorcars Germantown Family.
Facebook - Web Review
- February 05, 2020
Left by John Paul Chaplin
Excellent sales and service!
Euro Motorcars Germantown Replied: Thanks for your endorsement.
Google Review
- January 30, 2020
Left by Liam T
Response from the owner Replied: The 5 stars you gave us make our day. Thanks for taking the time to review EuroMotorcars Germantown. We appreciate your feedback, Liam!
Google Review
- January 25, 2020
Left by Arun Srini
Response from the owner Replied: Thanks for your review, Arun. We appreciate your feedback!
Google Review
- January 24, 2020
Left by Aaron S
Best technicians on the East coast
Response from the owner Replied: Hi Aaron, Thank you for your feedback and the 5 stars. We'll make sure to let our technician team know how highly you think of them. Let us know when you come in the next time so you can tell them yourself!
Google Review
- January 23, 2020
Left by Maureen Chambers
Response from the owner Replied: Thanks for your 5 stars, Maureen. We appreciate your review and your business.
Google Review
- January 14, 2020
Left by John C
Response from the owner Replied: Hi John, Great to start the week off with your 5-Star review. We appreciate your feedback and look forward to assisting you next time.
Google Review
- December 18, 2019
Left by Jimmy Hammond
Nice folks, very helpful.
Response from the owner Replied: Hi Jimmy, Thanks so much for leaving a review for our team. We appreciate you sharing your feedback online.
Google Review
- December 17, 2019
Left by DIESEL POWER
I must say that A. C. is the most kindest gentleman and professional salesman I've ever had the pleasure to do business with. I've always loved Mercedes and I had a ML500 that unfortunately got totaled. But I missed the smooth and comfortable ride of Mercedes Benz!! Got the exact vehicle I wanted...
Response from the owner Replied: We thank you for your kind feedback about your buying experience with AC here at EuroMotorcars Germantown. AC has worked with us for a long time and really know the meaning of customer service. We are so glad that he was able to find the perfect car for you. If you have any questions about your new Mercedes-Benz, feel free to reach out to any of us. Thank you for the opportunity to earn your business.
Google Review
- December 16, 2019
Left by The shyryuken
Great and reliable service
Response from the owner Replied: Your 5 stars mean a lot to us. Thanks for giving us the opportunity to work with you. Glad you were happy with your experience here at EuroMotorcars Germantown.
Google Review
- December 15, 2019
Left by Hamed Akhgar
Working with Daniel Vargas over the last few years has made it easier for me to get the parts I need. He does whatever he can to get the right parts and fix any order mishaps that may occur. In general a good person to work with.
Response from the owner Replied: Hi Hamed, Thanks so much for letting us know about your experience with our parts department. It's great to read that Daniel is making your parts purchases here at the dealership so easy and that you appreciate his efforts. We will make sure to let him know that you gave him a 5-star review. Thanks for working with us and taking the time to recognize Daniel.
Google Review
- December 12, 2019
Left by Mr Smith
Response from the owner Replied: Mr. Smith, it's a good morning when you come in the office and are greeted by a 5-Star review from one of your customers. Thanks so much for sharing your experience with others online.
Google Review
- December 05, 2019
Left by Taylor
Response from the owner Replied: Thanks so much for your 5 stars and sharing your opinion online. Let us know if there is anything else we can assist you with.
Google Review
- November 29, 2019
Left by Don Shokh
Response from the owner Replied: Thanks for your five-star review. We really appreciate the support, Don.
Google Review
- November 28, 2019
Left by Rodney Goodman
Response from the owner Replied: Hi Rodney, Thanks so much for sharing your feedback online by giving us 5 stars. We appreciate it.
Google Review
- November 16, 2019
Left by Lisa Caesar
Response from the owner Replied: Hi Ceasar, Thanks for the five-star review. We really appreciate your feedback.
CarGurus Review
- November 16, 2019
Left by Meek
The customer service was excellent.
Euro Motorcars Germantown Replied: Hi Meek, We appreciate you taking the time to go online and share your opinion with other potential customers. Let us know if there is anything else we can assist you with.
Google Review
- November 10, 2019
Left by Raj Kolluru
great store
Response from the owner Replied: Thanks a lot for giving us 5 stars, Raj. Reach out to anybody in our team if you have any other questions.
Google Review
- November 06, 2019
Left by sanjay chokshi
my name is sanjay chokshi & i have very good experince at euro motocars at germantown.me & my wife got warm welcome by shahul usman the sales manager & his sales associatates andrew.they help me out to select my new mercedes gls 450 with all features that we r looking,so i give them a full credit...
Response from the owner Replied: Sanjay, We are delighted that you enjoyed your purchase of a new Mercedes-Benz GLS at our dealership and felt that we made this an easy transaction for you and your wife. It's important for us to assist you in choosing the right vehicle so that you leave happy. Shahul and Andre did just that. Thank you for your kind words about them and sharing your feedback with us and others. We thank you for the opportunity to earn your business.
Facebook - Web Review
- October 31, 2019
Left by Jimmy Jimenez
Where I expect most of my time buying my cars live the place excelente service and nice people to deal whit
Euro Motorcars Germantown Replied: Mr. Jimenez,Thanks for such a nice recommendation. We are glad you enjoy working with us. We enjoy working with you, too! See you soon!
Google Review
- October 29, 2019
Left by Gil Lee
Leased a 2019 Mercedes GLC from Mr. Ted Sheperd, also worked with sales manager, Mr. Shahul Usman. It was an amazing experience from both gentlemen start to finish. It was the most easy car buying experience I ever experienced. The finance manager, Mr. Rambod Gharib, was also awesome!!! Bottom...
Google Review
- October 26, 2019
Left by Florence Obioha
It's a good place for one to go for car service. Mr Chris Coslow is really doing some good job. Even letting you know the available promos.
Response from the owner Replied: Thank you so much, Florence. We are so glad that Chris joined our team last year. He has been with Mercedes-Benz for a long time and knows how to take care of his customers. We appreciate the opportunity to assist you and thank you for leaving a review. Looking forward to working with you in the future.
Facebook - Web Review
- October 24, 2019
Left by Daniel Cranston
First time there, everything was super easy.
Euro Motorcars of Germantown Replied: Glad to hear you enjoyed your experience!
Google Review
- October 23, 2019
Left by Aydin Roozbeh
Response from the owner Replied: It's a great way to start of the day when we see a 5-star review, Aydin. Thanks so much for sharing your feedback about EuroMotorcars Germantown.
Google Review
- October 19, 2019
Left by Cyrus Mistry
I take my older AMG here for service, and have been very satisfied with the work provided. I find that the dealerships are usually worth every penny when it comes to complicated (high performance) cars. Diogo has been my service advisor and he is very friendly, prompt, and clear in his explanations....
Response from the owner Replied: Hi Cyrus, We appreciate your feedback in regards to our service of your AMG. Diogo Pereira and our technician team know what it means to drive an AMG and the care that comes with it. These high performance and complicated cars, as you say, are truly special and need to be worked on carefully. Glad your experience with our team has been so delightful that you recommend us to others. Thank you for your 5 stars and your loyalty.
Google Review
- October 08, 2019
Left by RobloxClump
Response from the owner Replied: Thank you for your five-star review. We appreciate it.
Google Review
- October 07, 2019
I had an amazing experience here! I have bought 3 Mercedes here, and I will keep returning! Richard Ricky Williams and his manager were so kind, patient, and listened to what I was looking for. After visiting other dealers in the area and experiencing pushy, snobby salesmen, it was a huge relief to...
Google Review
- October 07, 2019
Left by Maggie Meyer
I had an amazing experience here! I have bought 3 Mercedes here, and I will keep returning! Richard Ricky Williams and his manager were so kind, patient, and listened to what I was looking for. After visiting other dealers in the area and experiencing pushy, snobby salesmen, it was a huge relief to...
Response from the owner Replied: Hi Maggie! Your review really makes our day and we will make sure to let Ricky know how much you appreciated your experience here at EuroMotorcars Germantown with him. We believe in listening to our customers and making them part of our family so there should be respect and going above and beyond. Thank you for giving us the opportunity to earn your business. Enjoy your new Mercedes-Benz and let us know if there is anything else we can assist with.
Yelp Review
- September 18, 2019
Left by Heidi D.
I'd like to express my gratitude to Ted Shepard for his knowledge and patience while I test drove the GLE models to determine which model to order. The process wasn't stressful and actually pleasant. Ted is an honest straight shooter, which means a lot when purchasing a vehicle. I decided to order...
Kris D. Replied: Heidi, You just made our day by posting about your experience with our dealership and especially with Ted Shepherd who assisted you in finding your next Mercedes-Benz. We appreciate you taking the time and congratulate you on your new vehicle. We hope you'll enjoy your new ride and wish you safe travels. Let us know if you have any questions about the features in the vehicle or the maintenance of your GLE 450. Thank you for your business!
Google Review
- September 13, 2019
Left by Lisa Morelli
Response from the owner Replied: Hi Lisa, Thank you for the 5 star review. We appreciate your business and the time to share your experience online with those who might be looking for a good dealership to work with. It means a lot to us.
Google Review
- September 08, 2019
Excellent sales and service.
Google Review
- September 08, 2019
Service is always pleasant.
Google Review
- September 08, 2019
Ginny and Jessica are awesome. Felt like friends the minute I walled in the door. I finally have a smartfortwo and they were a huge help. In and out in less than 2 hours. Thank you ladies.
Google Review
- September 08, 2019
This is for all of you folks out there trying to find a service adviser that will go above and beyond for you and your vehicle! I got recommended to Alex Roomets in service by a friend and I truly could not be more appreciative. As a first time Mercedes owner I did not know how amazing the...
Google Review
- September 08, 2019
I really never write a review but I had to take the time out and do so for my experience the other day at Germantown Mercedes Benz ! I was highly satisfied with every aspect of my visit ! I was treated very well by staff and I had a young man help me named tomasi and he went above and beyond to...
Google Review
- September 08, 2019
We have been a customer of Euromotors Germantown since about 2005. Sales negotiations have been fair and pricing very competitive. I have found that their Service Advisors extremely helpful in using my vehicle history, usage to help determine the routine maintenance I need versus a pure time or...
Google Review
- August 31, 2019
Left by D Marie
I really never write a review but I had to take the time out and do so for my experience the other day at Germantown Mercedes Benz ! I was highly satisfied with every aspect of my visit ! I was treated very well by staff and I had a young man help me named tomasi and he went above and beyond to...
Response from the owner Replied: You just made our day! Thank you for this wonderful review and your kind words about our team. We are so happy that your visit here was so exceptional that you would take the time to post about your experience for the world to read. Tomasi really makes sure that our customers are well taken care of when they arrive in our service lane whether it is to drop of or pick up their Mercedes-Benz. We will make sure to let him and our management team know about your visit. Thank you for your business and choosing EuroMotorcars Germantown.
Google Review
- August 24, 2019
Left by Ray Swadley
Ginny and Jessica are awesome. Felt like friends the minute I walled in the door. I finally have a smartfortwo and they were a huge help. In and out in less than 2 hours. Thank you ladies.
Response from the owner Replied: Hi Ray, Congratulations on your new smart and thank you for giving us feedback about your purchase experience. It's exciting to read that everything went to well and that we were able to assist you without taking too much of your time. Welcome to our Euro Family; we are looking forward to assisting you going forward. Enjoy your new smart fortwo!
Google Review
- August 22, 2019
Left by Abhishek Beeram
Response from the owner Replied: Hi Abhishek, Glad you had a great experience at EuroMotorcars Germantown. Let us know if there is anything else we can assist you with. We appreciate the 5 star review.
Google Review
- August 20, 2019
Left by Joseph Rothenberg
We have been a customer of Euromotors Germantown since about 2005. Sales negotiations have been fair and pricing very competitive. I have found that their Service Advisors extremely helpful in using my vehicle history, usage to help determine the routine maintenance I need versus a pure time or...
Response from the owner Replied: Joseph, You must have been one of the first customers who walked through our doors after we opened in 2004. Thank you so much for working with us for the last 14 years and your loyalty to our team. Jon Charles has been with us since the beginning and Diogo didn't come too much later. We truly appreciate your business and the sharing of your history with us and everybody online. We are looking forward to assisting you for the next 14 years and will share your 5 stars with Diogo and Jon.
Google Review
- August 20, 2019
Left by Gary Jarian
This is for all of you folks out there trying to find a service adviser that will go above and beyond for you and your vehicle! I got recommended to Alex Roomets in service by a friend and I truly could not be more appreciative. As a first time Mercedes owner I did not know how amazing the...
Response from the owner Replied: Thank you so very much for your kind words, Gary. We are delighted to read your review about your experience with Alex. He has quickly found his place within our Euro family after he joined us about a year ago and we are thrilled to have him in our service department. Several customers have commented on his friendly smile and it's the greatest motivation for all of us when we hear about it. Thanks for being part of our Euro family, taking the time to give Alex 5 stars and sharing your feedback with the world. See you again soon.
Facebook - Web Review
- August 19, 2019
Left by Jorge Bermudez
Good service by Diogo Pereira.
Euro Motorcars of Germantown Replied: Thanks for your shout-out to Diogo Pereira, Jorge. We appreciate your business and your feedback. Have a great day!
Google Review
- August 16, 2019
Left by Daisy Adele
Service is always pleasant.
Response from the owner Replied: Hi Daisy, We love the fact that you were so happy with your experience that you took the time to go online and shared your feedback with us. Your 5 stars mean a lot to us and we will make sure to let Zach know that you were delighted with your service. Thank you for your business. See you next time.
Google Review
- August 15, 2019
Left by Jim McCormack
Excellent sales and service.
Response from the owner Replied: Jim, We are thrilled that you are writing a 5-Star review for us. Thanks so much for sharing your experience with our sales and service teams with the world. Looking forward to working with you again in the future.
CarGurus Review
- August 14, 2019
Left by GuruH3MQF
Only had telephone contact, however Omar was exceptionally helpful. Decided not to purchase vehicle at this time.
Euro Motorcars Germantown Replied: Thanks so much for sharing your feedback and giving us 5 stars. Let us know if you have any other questions we can assist you with. We appreciate your review.
Google Review
- August 08, 2019
Great customer service
Google Review
- August 08, 2019
We had a great experience with Jon Charles. He is very knowledgeable and was extremely patient helping my mom pick the right car. They really went out of their way for us.
Google Review
- August 08, 2019
Bought a new A220 recently. Nice car and excellent service. Thanks for Ted, Al and Pedro's help. They make the process very smooth. :)
Google Review
- August 08, 2019
As a single parent, its challenging to maintain family, work , and the day to day activities. So, I can attest also being a woman and having to take my car in for service and the challenges one could face with not being inclined to know the in's and out's of my car! And any fears of being...
Google Review
- August 08, 2019
I just wanted to share my experience than I had with Germantown Mercedes service department. I purchased my car in Arlington I tried to purchase from them but they didn't have a car that I wanted at the time. Something happened to my car on the beltway where my power steering just had some Issues....
Google Review
- August 08, 2019
Left by Tracey Martin
As a single parent, its challenging to maintain family, work , and the day to day activities. So, I can attest also being a woman and having to take my car in for service and the challenges one could face with not being inclined to know the in's and out's of my car! And any fears of being...
Response from the owner Replied: Tracey, Your feedback about your experience at EuroMotorcars Germantown is very much appreciated, especially since you have such a busy day. It is wonderful to read that Jeff Balkin was able to assist you with your vehicle and make you feel comfortable by explaining everything in detail. We will make sure to let him and the rest of them team know what an impact he had on your day. Thanks for choosing us for your business!
Google Review
- August 02, 2019
Left by Heather Roberts
We had a great experience with Jon Charles. He is very knowledgeable and was extremely patient helping my mom pick the right car. They really went out of their way for us.
Response from the owner Replied: Hi Heather, Thank you so very much for sharing your experience with Jon Charles and EuroMotorcars Germantown. Jon has been in this business and with our dealership for a long time and he truly knows how to listen to his customers to find the car that really fits their lifestyle. We are so happy to welcome you to our Euro family and hope that your mom drove off smiling in her new Mercedes-Benz. If she or you need anything else, we are here to assist both of you any time. Just reach out to any of us.
Google Review
- July 31, 2019
Left by Nana Osafo-Mensah
Response from the owner Replied: Hi Nana, We are so appreciative of you taking the time to post your review. Thanks so much for the 5 stars. Let us know if there is anything else we can assist with. Take care.
Google Review
- July 30, 2019
Left by happykitty135
Bought a new A220 recently. Nice car and excellent service. Thanks for Ted, Al and Pedro's help. They make the process very smooth. :)
Response from the owner Replied: Thank you so much for your kind feedback about your experience with our team. Looks like your experience with Ted in Sales, Al in the Finance Office and Pedro was so smooth that they found the perfect car for you. The new A 220 is absolutely awesome and we hope that you enjoy driving it. You surely get a lot of compliments from people. If you have any questions about the vehicle, just give us a call. Thanks for the opportunity to work with you and welcome to the Euro family.
Google Review
- July 22, 2019
Left by SANDRA THOMPSON
I just wanted to share my experience than I had with Germantown Mercedes service department. I purchased my car in Arlington I tried to purchase from them but they didn't have a car that I wanted at the time. Something happened to my car on the beltway where my power steering just had some Issues....
Response from the owner Replied: Thank you for your kind words about Chris Costlow and our dealership team. We are glad we could help you to get your Mercedes-Benz fixed. Thank you for sharing your feedback and for being part of our Euro family!
Google Review
- July 21, 2019
Left by R J
Great customer service
Response from the owner Replied: We appreciate your 5 stars. Thanks R J.
Yelp Review
- July 18, 2019
Left by Suzy B.
My husband just purchased an RFC but I'm not a huge fan of car shopping and dealerships because of past experiences. However, I was looking to lease a different car. I loved my Lexus but my whole outlook has changed after having my daughter. My 4 door Sports car just was not cutting it. I went into...
Kris D. Replied: Hi Suzy,We are so excited that your visit here went so well and that you found a Mercedes-Benz that fit your needs with Steve's help. There is nothing more important than listening to our customers because it's the only way to find the perfect car and to make sure they drive home with a smile on their face. Enjoy your new car and feel free to reach out if you have any questions. Steve will surely assist you but so will the rest of the team. Welcome to the Euro family.
Google Review
- July 18, 2019
Left by Rafeed Ullah
Response from the owner Replied: Thanks for leaving feedback online and telling everybody that you give us 5 stars. It means a lot.
CarGurus Review
- July 16, 2019
Left by Ramiro
Contacted me immediately and was very courteous.
Euro Motorcars Germantown Replied: Ramiro, You really made our day with your review. We appreciate you taking the time to go online and the 5 stars. Thanks for giving us the opportunity to assist you. See you next time.
Google Review
- June 21, 2019
Left by Amir Rashidian
Response from the owner Replied: Hi Amir, Thanks so much for giving us the opportunity to work with you and the 5 stars you posted here. This means a lot to us. Welcome to our EuroMotorcars Germantown family.
Google Review
- June 08, 2019
Fantastic customer experience, especially by Jeffery Balkin, who took extra care with my situation given my car is a Smart, and no one wants to work on it.Highly recommend this dealer.
Google Review
- June 08, 2019
I like the place and the vehicles. You only live once. I test drove a C63S. I smiled about a hundred times.
Google Review
- June 08, 2019
The customer service is great and the environment is super clean. They sell Mercedes parts too!!!
Google Review
- June 08, 2019
This was my first Benz experience and I could not be more pleased. Especially thanks to sales rep, Gil Lee, who took extra care with my situation. His hospitality and patience left me leaving more than satisfied with a brand new Mercedes A220 4-MATIC. He is truly the best!! Jessica in financing was...
Google Review
- June 08, 2019
This is the most honest review you will ever read as I did not purchase a car at Euro Motors. However, I felt compelled to share my positive experience with Ted Shepherd. He is extremely kind, friendly and has the warmest personality - not pushy at all! I highly recommend seeing Ted if you are ever...
CarGurus Review
- June 08, 2019
Left by Samantha
Although I did not purchase a car here, Sean was a gem to work with. They just did not have the car I wanted in their inventory.
Euro Motorcars Germantown Replied: We appreciate your 5 stars, Samantha, and thank you for working with Sean in the used car department. Sean will surely get in touch with you when the right vehicle arrives if you have not found one yet. Just because you did not find your vehicle the day you came in doesn't mean we will no longer assist you. Let us know if you need anything else or have any questions. Thanks again for the opportunity to work with you.
Google Review
- June 01, 2019
Left by Erica Lance
Response from the owner Replied: Erica, We thank you for taking the time to leave a review for us and letting Alex Roomets know that he made your visit a 5-Star experience. We appreciate your business and look forward to assisting you down the road.
DealerRater Review
- May 30, 2019
Left by annie
A great experience! Gil was persistent in reaching out to me in order to take a look at the new A class model. He was not pushy however was consistent throughout his service. He got me a reasonable trade-in deal given my circumstances and without hesitation I left with a car i never thought i'd get!...
EuroMotorcars Germantown Replied: Hi Annie, Welcome to our Euro family and thank you for working with us to find your new A 220. We are here to make the search for a new car easy and convenient and it sounds like Gil and Jessica answered all your questions along the way. Hopefully, you are enjoying your new ride and all your friends are commenting on your beautiful car. Congratulations!
Google Review
- May 29, 2019
Left by Grace Jung
This was my first Benz experience and I could not be more pleased. Especially thanks to sales rep, Gil Lee, who took extra care with my situation. His hospitality and patience left me leaving more than satisfied with a brand new Mercedes A220 4-MATIC. He is truly the best!! Jessica in financing was...
Response from the owner Replied: We welcome you to our Euro family and are so excited to read that you enjoyed doing business with us. Purchasing a vehicle can be intimidating and to know that Gil and Jessica were able to make your experience so positive is wonderful. Let us know if you have any other questions about your new Mercedes. We hope you enjoy your new ride!
DealerRater Review
- May 29, 2019
Left by Gjung6
Wow! This was my first with Mercedes, and this is one exceptional dealership with knowledgeable, genuine and customer-oriented sales associates. Gil and Jessica were so understanding and went the extra mile to that I was satisfied with my purchase, considering that I had quite some demands. The...
DealerRater Review
- May 29, 2019
Left by Gjung6
This was my first with Mercedes, and this is one exceptional dealership with knowledgeable, genuine and customer-oriented sales associates. Gil and Jessica were so understanding and went the extra mile to that I was satisfied with my purchase, considering my circumstances. The whole experience was...
EuroMotorcars Germantown Replied: We celebrate your new Mercedes-Benz A 220 with you and thank you for choosing us! It is wonderful to read that you enjoyed your purchase experience with Gil and Jessica. We always strive to make car buying a simple process for our customers in order for them to leave happy and with the feeling of having found the right car. It sounds like our team did just that. Thank you so much for your review and for your business.
Yelp Review
- May 24, 2019
Left by Erin S.
I didn't buy my smartcar here, but I take it here for service. I like this place so much that I actually drive past another Dealership which is only 15 minutes from my job to make my way out to Germantown from DC. That's how strongly I feel about them! It's nice to get my smartcar serviced...
Kris D. Replied: Thank you for sharing your experience, Erin. Reading that you are driving all the way from DC to come up to Germantown to work with Diogo is wonderful. We know that DC traffic is not the easiest and appreciate you making this trip so that we can take care of your smart car. Your car is in good hands with Diogo and we'll be happy to service it any time. We are glad you are part of our family.
Google Review
- May 23, 2019
Left by Ayomide Meletoyitan
This is the most honest review you will ever read as I did not purchase a car at Euro Motors. However, I felt compelled to share my positive experience with Ted Shepherd. He is extremely kind, friendly and has the warmest personality - not pushy at all! I highly recommend seeing Ted if you are ever...
Response from the owner Replied: Thank you so much for your friendly review, Ayomide. Ted has been with EuroMotorcars Germantown for quite a while and really takes care of his customers. Our customers are like our family and even if you did not purchase a car, we will make every effort to assist you in your search for a vehicle. Hopefully, you come back one day to find your dream car. We are sure Ted and Shahul would be excited to guide you through the journey. We are looking forward to your next visit even if it's just to hang out with your new friends.
DealerRater Review
- May 23, 2019
Left by Zee
This is my second Mercedes vehicle that I have bought from this dealership and the experience has been Great! Aref, our Salesman is amazing! He is very knowledgeable and very pleasant! I would recommend him and this dealership to anyone who would like great customer service!
EuroMotorcars Germantown Replied: Hi Zee, We really appreciate the trust you place in us and that you came back to buy your second Mercedes-Benz from Aref. Your 5 stars mean a lot to us and so does your recommendation to others who are looking on this site to find a customer friendly dealership. We can't thank you enough. Enjoy your new Mercedes-Benz and let us know if we can be of assistance to you.
Cars.com Review
- May 19, 2019
Left by Sammy Kang
My vehicle was delivered right to my doorstep. The Sales Manager accommodated all of my requests, and allowed me to offer a pleasant surprise for my wife on her birthday. Euro Motorcars Germantown is first class all the way. Thank you so much everyone!
Dealer response from DealerRater Replied: Seeing customers happy when they find the perfect vehicle is great. Being part of a birthday surprise is just amazing! Thank you for giving us the opportunity to make your wife's birthday special! We hope she is enjoying her new Mercedes-Benz. Congratulations!
Google Review
- May 18, 2019
Left by Adeyemi Sulaiman
The customer service is great and the environment is super clean. They sell Mercedes parts too!!!
Response from the owner Replied: You are right, we sell Mercedes-Benz parts and have a boutique will plenty of different Mercedes-Benz accessories, too. Thanks for stopping by and hanging out with us this weekend.
Google Review
- May 18, 2019
Left by Jim Witmer
I like the place and the vehicles. You only live once. I test drove a C63S. I smiled about a hundred times.
Response from the owner Replied: We fully agree that test driving a C 63 makes you smile before, during and after that experience! Let us know if you any further questions about this vehicle, Jim. See you again soon.
Google Review
- May 17, 2019
Left by barry adams
Fantastic customer experience, especially by Jeffery Balkin, who took extra care with my situation given my car is a Smart, and no one wants to work on it.Highly recommend this dealer.
Response from the owner Replied: Hi Barry, Thanks so much for your kind words about Jeffrey. We are so happy that he was able to help you with your concerns. We love our smart car customers and appreciate your business. Thanks for giving us the opportunity to work with you and for being part of our Euro family.
Facebook - Web Review
- May 15, 2019
Left by Wendy Mason Heuer
We have purchased two cars from this dealer in as many months. I cannot say enough good things about the people that work here. If you are in the market for a Mercedes, please go see A.C. is just the best. Hands down. You not find a kinder and honest sales professional anywhere. You will be happy...
Euro Motorcars Germantown Replied: Hi Wendy, We appreciate the opportunity to assist you in finding your new cars and the kind words about AC. He truly knows what it means to take care of a customer. Welcome to the Euro family. Let us know if you need anything else. Enjoy your new ride :-)
Google Review
- May 08, 2019
We have purchased a Mercedes Benz GLA 250, 2019 for my wife at EuroMotorCars in Germantown.It was a great buying experience, Shahul Osman and Ted Shephered were very professional and courtesy, very responsive and no pressure.They have answered all our questions and concerns throughout the buying...
Google Review
- May 08, 2019
I got a tremendous deal and had excellent customer service at Euro. In addition, the Sales Representative, Virginia Marshall was able to coordinate the transfer of the vehicle from MD to FL as I unexpectedly moved. I would recommend the dealership and Virginia to everyone. It was a very easy...
Google Review
- May 08, 2019
I have been leasing my personal vehicles from Euro Motorcars in Germantown for more than 16 years. The sales and service staff are first rate, always helpful and friendly, and they do everything they can to make the customer's experience a good one. Jon Charles has handled all of my leases and I...
Google Review
- May 08, 2019
This dealer is top notch from the moment you walk in the door. I have NEVER in my 50+ years had such a positive, low key car buying experience - and it was quick and painless! If you are shopping for a Mercedes this is your place. You have to promise me that you will ask for A.C. He was the most...
DealerRater Review
- May 07, 2019
Left by JamieGoewey
Virginia Marshall has sold me another amazing vehicle. The deal she was able to get me was within the parameters that I needed, had a low interest-rate and ultimately got me the car of my dreams. I highly recommend this dealership to anyone and everyone looking for a good deal, reliable dealership,...
EuroMotorcars Germantown Replied: Hi Jamie, We love your feedback. Thanks so much for your recommendation to other prospective customers who might be looking for a new Mercedes-Benz. We appreciate the shout-out and are excited that you came back to purchase another car.