Amazing service department! Natasha always got the right answer for me.

Response from the owner Replied: We're pleased to hear that you appreciate our service department at Mercedes-Benz of Lafayette. Our team values your feedback and look forward to continuing the great service!

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Big Thank you and a lot of gratitude to Duane Kerkhove...I hit a pothole and got 2 flat tires with a 4 yr old in the car..he got us in and out in 2.5 hrs without a meltdown..... much gratefulness from the Miller family..

Response from the owner Replied: We appreciate your gratitude towards our team at Mercedes-Benz of Lafayette. Your safety and satisfaction are paramount, especially when dealing with flat tires. Our team values feedback like yours from loyal customers such as the Miller family.

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Response from the owner Replied: We appreciate your five-star rating at Mercedes-Benz of Lafayette and wish you the best. Thanks for stopping by.

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Just bought a used Mercedes GLA250 from Robbie and was impressed how well we were treated and how quickly the deal came together and was done. highly recommend the dealership

Response from the owner Replied: It pleases us to hear of your positive experience here at Mercedes-Benz of Lafayette. We strive to keep transactions as seamless as possible, especially when purchasing models like the Mercedes GLA250. Your recommendation is greatly appreciated, thank you.

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I was helped by Brock Dimmitt on my purchase, I recommended highly, he was respectful, genuine, punctual and followed through with all expectations. I am very happy with the results. Thanks again Brock

Response from the owner Replied: We appreciate your positive feedback about our team at Mercedes-Benz of Lafayette. Knowing that we delivered exceptional service brings us satisfaction. We strive to provide such experiences for every customer interaction.

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Robbie H was awesome

Response from the owner Replied: We're glad to hear that our team made your experience positive. Your kind words about Mercedes-Benz of Lafayette are appreciated.

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Response from the owner Replied: Hello Chuanfu, Customer satisfaction is important to us here at Mercedes-Benz of Lafayette and I would like to learn more about your visit with us and the 2-star rating you have shared. Would you please provide me with your best method of contact so we can discuss any feedback you may have? I would appreciate it. Thank you, Derek HickmanGeneral Managerdhickman@fivestaronline.net

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Robbie Hattabaugh was amazing! He helped me through the whole process and answered all of my questions !

Response from the owner Replied: We're glad to hear your positive experience with our team at Mercedes-Benz of Lafayette. We pride ourselves on providing comprehensive assistance. Thank you for the review!

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Response from the owner Replied: Thank you for your rating. Mercedes-Benz of Lafayette appreciates it.

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Good

Response from the owner Replied: We appreciate your feedback. Glad to hear that you had a positive experience at Mercedes-Benz of Lafayette. Safe travels!

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Bought my new GL300 benz and love it! Heath was so knowledgeable and helped me thru every step of the process. No hassle went in and enjoyed some Starbucks with my 11 year old daughter while they took care of things for us.

Response from the owner Replied: We're pleased you're loving your new GL300 and had a smooth purchase experience. It's great to know that our team at Mercedes-Benz of Lafayette, including Heath, provided solid knowledge. We appreciate the positive feedback regarding your low-key visit with Starbucks in hand.

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Very smooth and fast process!

Response from the owner Replied: Hi Josue, we are so pleased to know that our team was able to make the overall process very smooth and quick during your visit. Thank you so much for the awesome review and 5 stars. We hope to see you at Mercedes-Benz of Lafayette again in the future, and please feel free to reach out to us if we can be of any assistance.

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Beautiful highway

Response from the owner Replied: Thank you for taking the time out of your day to share these praises, Devang. We take pride in offering 5-star experiences here at Mercedes-Benz of Lafayette and hope to work with you more in the future.

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Beyond pleased with the service department, and the rep Travis White. They fixed my E-class under warranty the next day, while Indianapolis Benz told me it would be a three-week wait.No thanks, Indy- Highly recommend Lafayette store!

Response from the owner Replied: Nem, thank you for this wonderful review of our Service Team. We are delighted to know you had such a quick and wonderful resolution in repairing your Mercedes-Benz E-Class. Do not hesitate to reach out to us here at Mercedes-Benz of Lafayette if there's anything else we can do for you.

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Robbie H was very helpful and professional. Great experience!

Response from the owner Replied: We're happy our team here at Mercedes-Benz of Lafayette could provide a helpful and professional experience, Mike. Thank you for the positive review.

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Robbie is very helpful and willing to answer any question we have in order to get what we want. He is friendly, kind and polite. We highly appreciate his services and highly recommend him.

Response from the owner Replied: Cynthia, thank you for your recommendation and the 5-star review of your experience with our friendly, kind, and polite team here at Mercedes-Benz of Lafayette. Your feedback is appreciated.

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Response from the owner Replied: Hello, and thank you for your exceptional 5-star rating. We invite you to visit Mercedes-Benz of Lafayette anytime.

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I just want to acknowledge Travis, with service department, who went out of his way to help me yesterday with a dead battery! He indeed is a great asset for the dealership.

Response from the owner Replied: Thank you for taking the time to leave a positive rating and review for us at Mercedes-Benz of Lafayette. We are happy our Service Team was able to assist you with replacing your battery. We thank you for your business.

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Robbie is very sincere, helpful and professional. He went above and beyond securing us a new car the other day. We are more than grateful and would definitely recommend coming to Robbie at Mercedes Lafayette.

Response from the owner Replied: Jasmine, in order to deliver the best customer service possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our Sales Team strives to deliver an excellent car-buying experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Mercedes-Benz of Lafayette.

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Robbie was great the place was professional. I would go back

Response from the owner Replied: Hello Valerie, thank you so much for your positive review. We are so glad that our staff was professional during your experience with Mercedes-Benz of Lafayette and it would be our pleasure to assist you with anything else.

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Very quick and smooth experience. Very friendly staff, Robbie was the salesman and he did a great job!! I bought exactly was I was looking for!! Love my Benz!

Response from the owner Replied: Hi, Gerardo. Positive five-star reviews like ours make what we do here at Mercedes-Benz of Lafayette so gratifying. We are proud that our Sales Team provided you with a very quick and smooth experience. We are also glad to read our team was very friendly and did a great job getting you exactly what you were looking for. Congratulations on your new vehicle and we appreciate your business.

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Warning Nothing but liars. They tell you one thing and its not true will never buy anything from this dealer ever again me and my family drove oneway 90 miles and they lied to our face Beware, they make you sign things that aren't accurate. They tell you it's something that it's not.

Response from the owner Replied: Hello Chasity, It would be great to have the chance of speaking with you regarding your experience with our Sales Team, as well as learn more about the paperwork you signed. Could you please send me your preferred contact information so that I can reach out to you? I hope to hear from you soon, Derek HickmanGeneral Managerdhickman@fivestaronline.net

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Response from the owner Replied: Thanks for taking the time to leave a great 5-star rating, Melissa. We are glad you're happy with our friendly customer service and hope to see you again at Mercedes-Benz of Lafayette.

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Response from the owner Replied: Thank you for this 5-star rating, Jacob. We appreciate you sharing this about our team at Mercedes-Benz of Lafayette!

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Response from the owner Replied: Patricia, we really appreciate your great rating. It's our hope that you continue to choose Mercedes-Benz of Lafayette for all of your automotive needs. Take care.

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Response from the owner Replied: We are happy to have earned your positive 5-star rating, Patrick. Come visit us again at Mercedes-Benz of Lafayette soon.

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I wish I could give 10 stars! I wanted an affordable, safe, reliable car for my daughter’s first car. After months of searching we checked out Mercedes-Benz of Lafayette. Robbie sent us a welcome video featuring the car we were interested in before we arrived, so awesome! Staff were kind and...

Response from the owner Replied: Thank you, Shari, for sharing your wonderful 5-star review. We are overjoyed to know our Sales Team was kind, patient, and knowledgeable ensuring you had a great experience purchasing your daughter's first vehicle. Please don't hesitate to contact us at Mercedes-Benz of Lafayette should you need any further assistance.

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I was extremely impressed with Jay Mason. He very professional and experienced. He answered questions that I hadn’t even asked yet.

Response from the owner Replied: Hi Michael, we are very happy to have provided you with such a positive experience here at Mercedes-Benz of Lafayette. We hope you continue to choose us for all your automotive needs. Take care.

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Response from the owner Replied: Thank you for making us a part of your day, Tuco. Your positive rating is much appreciated. Stop by and see us at Mercedes-Benz of Lafayette if you need anything else down the road.

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Sales staff is great but way too much paperwork considering I paid cash for vehicle.

Response from the owner Replied: Eric, thank you for your positive review regarding our Sales Team here at Mercedes-Benz of Lafayette. We welcome customer feedback as it allows us to improve our customer experience. Thank you for choosing us and we hope to assist you again.

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Rob did an amazing job helping us into our beautiful vehicle

Response from the owner Replied: Hello, and thank you for taking the time to share your wonderful review. It is great to read that our Sales Team here at Mercedes-Benz of Lafayette helped you find the right vehicle for you. Congratulations on your purchase, and take care.

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Duane and the entire service staff are the best around! Doesn’t matter if it’s a small repair, regular service or something big you are treated with swift/professional service with a smile.

Response from the owner Replied: Hi Kevin, thank you for your kind review of Mercedes-Benz of Lafayette. It is an honor to assist you and we are so glad our Service Team could help. Please let us know if there is anything else we can do for you.

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