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To whom it may concern: I am usually a very easy going person and never write reviews, However I think this needs to be brought to attention. I had on order a new Mercedes G wagon and had placed a deposit months ago waiting for it to arrive. The vehicle arrives and I pull my credit and submit my...

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Got my first Benz here very professional people/ help from everyone

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Very prompt and pleasant

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As a Veteran USN-RET, and Fed-Ret it is inconceivable that the culture racism exists. When I walk into a dealership, I do not expect to be treated in a biased manner or potentially overcharged...

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wish I could give 0 stars now that I know the owner of this dealership is a racist

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Hello, I was recently asked by my V.P. if I would like to transfer to our Lafayette office by Christmas. One name, Jeffrey Turner.

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Hello, I was recently asked by my V.P. if I would like to transfer to our Lafayette office by Christmas. One name, Jeffrey Turner.

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Hello, I was recently asked by my V.P. if I would like to transfer to our Lafayette office by Christmas. One name, Jeffrey Turner.

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Dealership does not follow up with concerns/issues after purchase. They have to be hounded to get any answers. Support departments (detail shop) have much to be desired.

Response from the owner Replied: Thanks for the 5-star rating! We hope to have the opportunity to work with you again in the future!

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This place is a disaster. Told me for two months my car was onorder. Then 3 weeks before build date said it would be at least another 4 months. Don't believe anything they say.

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I would buy a car from here if they had Ford truck

Response from the owner Replied: Cheryl, thank you for your feedback. We, at Mercedes-Benz of Lafayette, strive to provide both quality products and services and we believe that our pricing is reflective of that. Our team would like to speak with you to you to discuss any additional questions or concerns you may have. Please give us a call at 765-447-0808 at your convenience.

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Love the staff. Wes was accommodating. With his help, I was able to find the perfect car at a reasonable price.

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Love this place, great service and very helpful. Found the perfect car.

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Wes is a great sales representative who is very professional, knowledgeable and personal as well. We had great experience working with him.

Response from the owner Replied: Thanks for the 5 star review and positive feedback! We pride ourselves on our knowledgeable and helpful staff members so we are happy to hear Wes provided you with a great experience. Thanks for choosing us!

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Response from the owner Replied: Jacob, thank you for your review. We're disappointed that you had a poor experience at our dealership and we'd like to speak with you to discuss your concerns in further detail. At your convenience, please give us a call at 765-447-0808.

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Love the staff. Great place. Reasonable prices.

Response from the owner Replied: Thanks for the 5-star review! Your business means a lot to us and we look forward to working with you again in the future.

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Staff is fantastic to work with! Always a positive place to walk into. Everyone has a smile and greets you first thing! Keep it up Mercedes-Benz

Response from the owner Replied: Thank you so much for your kind words, Kassandra! Please don't hesitate to reach out if we can be of any assistance. We hope you have a wonderful Memorial Day.

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Response from the owner Replied: Jose, thank you for your feedback. We are sorry that you had a negative experience at our store, but would like to hear more. Please contact our Sales Manager, Derek Hickman, at 765-447-0808 to discuss your concerns in further detail.

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Can't buy anything from them.to expensive

Response from the owner Replied: Cheryl, thank you for your feedback. We, at Mercedes-Benz of Lafayette, strive to provide both quality products and services and we believe that our pricing is reflective of that. Our team would like to speak with you to you to discuss any additional questions or concerns you may have. Please give us a call at 765-447-0808 at your convenience.

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Response from the owner Replied: We appreciate your five star rating, Matt! Come back and see us again soon!

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Response from the owner Replied: Thanks for the review, Joshua!

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Don't buy anything from them it's to expensive

Response from the owner Replied: Cheryl, thank you for your feedback. We, at Mercedes-Benz of Lafayette, strive to provide both quality products and services and we believe that our pricing is reflective of that. Our team would like to speak with you to you to discuss any additional questions or concerns you may have. Please give us a call at 765-447-0808 at your convenience.

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Great people to deal with.

Response from the owner Replied: Thanks for the 5-star rating! We hope to have the opportunity to work with you again in the future!

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Response from the owner Replied: Thank you for giving us 5 stars, Khaled! If you ever need anything else, please just let us know!

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Good experience........and quick . Comfortable waiting room and very clean with friendly employees

Mike Raisor Buick GMC (116040-1148) Replied: It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Mike Raisor Buick GMC and we hope to see you again.

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I am a CarHolic and last year decided to buy 2 new 2019 Mercedes Benz, a GLS550 Designo and an E450 Designo. I live in Florida and also near Charlotte, NC and a friend said I should try the Mike Raisor Automotive Group since he is a Mercedes Benz dealer. I called and spoke to Brandon Williams and...

Response from the owner Replied: James, thank you so much for your time taken to leave such a kind review for us! We are absolutely thrilled to hear how satisfied you were with your experience with Brandon and the rest of our team! We're glad we could help out. If there's anything else we can do for you, or if you're ever in the area, let us know! It's a pleasure to work with you.

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I was on my way to Chicago. I lost a polly, thank God was able to drive to the dealership. Met Mark (Manager) and Duane (Service consultat) two of the best people you can meet. Customer focussed and professional. Got me on my way in couple of hours. THANK YOU GUYS.

Response from the owner Replied: Homayoun, we are glad to hear that Mark and Duane we able to help you out! Please let us know if you ever have any questions!

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Response from the owner Replied: Jared, thank you for taking the time to review our dealership. Please let us know if there is anything we can do to make your next visit a 5-star one!

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Employees regularly endanger community members to save themselves 5 minutes and 120 feet when walking from their car in the auxiliary lot to the dealership's main lot. I am not a stickler for jaywalking and believe it can be done reasonably, so that is not what I am talking about. My issue is with...

Response from the owner Replied: Thanks for taking the time to share your concerns with us, Jordan. We're disappointed to hear that you have such a negative opinion of our dealership. Rest assured, safety is always a top priority for us, but we'll certainly look into your claim. If you'd like to talk about this in further detail, feel free to give our Sales Manager, Derek Hickman, a call at (765)448-4582. Please let us know if we can be of any assistance in the future.

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Very respectful staff. Brand loyalty is their first item on the list, and THIS is the meaning of that! They diagnosed the issue with my C240 as a complimentary service. So... Although it might sound like a bit expensive at the first place (compared with other brands,) you will benefit from their...

Response from the owner Replied: Al, we're happy we could help out! We had a great time working with you, and it seems you felt the same. We would love to see you back again, and if you're ever looking to upgrade, we'll be happy to help!

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Great guys and gals!! I had my vehicle serviced and they took a video of the inspection and emailed it to me, which is pretty cool.

Mike Raisor Buick GMC (116040-1148) Replied: It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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Great Dealership & People they were very helpful, honest and prompt. I would definitely recommend anyone shopping for a car or truck to check them out!!

Mike Raisor Buick GMC (116040-1148) Replied: Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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