Super helpful staff. Everyone there is very knowledgeable and helping. They made the entire experience super easy.

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Thank you to the whole team for the outstanding service in our new vehicle purchase. We already knew the service department was first rate, but process for buying was first rate, led by Frank Waite as our salesmen. He was knowledgeble, helpful, transparent and patient throughout the process. Every...

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Thank you to all who made our experience so great! We have used Leiken for many years for servicing our vehicles, and their customer service is outstanding. Buying a new vehicle turned out to be the same, with Frank Waite as our salesman. He and the others who worked with us were helpful,...

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Our first purchase here. We are very happy with their knowledge and friendly repore. Our salesman was Frank Waite. We generally do not like salesmen because of their persistance, but not Frank. He was like talking with an old friend. Thanks again

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Thank you to the entire Willoughby Mercedes-Benz team for a great experience. Everyone I interacted with was professional, helpful, and made the process smooth from start to finish. A special thank you to Mo, my salesman - you were fantastic to work with. I truly appreciated your patience,...

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Thank you to the entire Willoughby Mercedes-Benz team for a great experience. Everyone I interacted with was professional, helpful, and made the process smooth from start to finish. A special thank you to Mo, my salesman - you were fantastic to work with. I truly appreciated your patience,...

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Very attentive to my needs. The whole process was seamless. This was my forth Mercedes purchased at this dealership.

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I had an outstanding experience purchasing a 2024 Hyundai Santa Fe from Leiken Motors. Purchasing a used car is not always a great experience, but everything about this was top notch. I messaged through the website and promptly got a response from Alicia to set up an appointment. When I arrived for...

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Jacob Nehrer was a great sales rep and very helpful in finding me a Mercedes GLE 450e at a fair lease

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first time buying from Mercedes Benz of Willoughby but my experience was everything i expected from a Mercedes dealer . i have bought six Mercedes from Mercedes Benz of Sarasota in the past and Kevin Conant didn't disappoint me in my experience with Mercedes Benz of Willoughby being anything less....

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Frank (sales) and Brett (finance) MADE my experience, they were absolutely amazing to work with! Frank was extremely knowledgeable about the car I was looking to purchase (GLC350e) and Brett made magic to get the deal done. Overall an amazing experience at Leiken and highly recommend!

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Know Kevin personally and have been a customer for years. Service department is excellent. Would highly recommend Leikin Mercedes of Willoughby.

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Easy, straightforward, no hassles, no surprises. They were responsive. Took every question seriously. Spent time with me after purchase to make sure I knew all the gizmos. Great experience. Highly recommend.

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I recently had the pleasure of working with Frank Waite at Mercedes-Benz of Willoughby, and I can confidently say he made the entire car-buying experience exceptional from start to finish. Frank was knowledgeable, patient, and genuinely attentive to my needs and preferences. He took the time to...

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Looking for a luxury car? Do yourself a favor and see Frank Waite at Leikin Motors. Whether you are buying or leasing, his knowledge and expertise make the process seamlessly easy.

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Experience was actually with the Leikin Volvo side of the building, and my wife and I were pleasantly surprised and very satisfied with the level of service, the professionalism and the friendliness of all the staff. We were out of town buyers that drove a long way to get there, and when we did our...

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I bought a 2021 XC60 CPO it was a box of crap with a bow around it. Gave them a cherry trade in and lost 5 grand in the deal. The service manager was incompetent, the manager took the side of the service manager over the customer, wrong move. After 2 problems that went un-repaired the car developed...

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We recently purchased a GLE 350 from this dealership. It was the best new car buying experience that we have ever had. Kevin Conant was absolutely the greatest! He listened, he researched and he delivered with no hassle on his first attempt. There was no need for negotiation. We absolutely enjoyed...

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We had a great experience with this group, and the team that helped us was terrific - especially, Frank Waite. The team walked us through all the steps, made the paperwork a breeze, and gave us a thorough tutorial on all the vehicle features to make the most of our new purchase. Would highly...

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We had a great experience with this group, and the team that helped us was terrific - especially, Frank Waite. The team walked us through all the steps for our new GLC300, made the paperwork a breeze, and gave us a thorough tutorial on all the vehicle features to make the most of our new purchase....

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The team at Mercedes-Benz of Willoughby provided excellent customer service during the purchase of our new vehicle. Sales, finance, service and management worked together to ensure that the customer experience was tailored to our specific needs. The sales team listened and patiently allowed us to...

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The team at Mercedes-Benz of Willoughby provided excellent customer service during the purchase of our new vehicle. Sales, finance, service and management worked together to ensure that the customer experience was tailored to our specific needs. The sales team listened and patiently allowed us to...

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HIGHLY recommend working with Frank Waite for your next purchase or lease. This is the second vehicle I have leased with him. His product knowledge was extensive. His attention to detail and excellent follow up was impressive and appreciated. He was mindful of my schedule. Frank was easily...

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HIGHLY recommend working with Frank Waite for your next purchase or lease. This is the second vehicle I have leased with him. His product knowledge was extensive. His attention to detail and excellent follow up was impressive and appreciated. He was mindful of my schedule. Frank was easily...

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Awesome Dealership !!! Kevin was the salesman i done my dealing with and he was very up front and honest from the start. I purchased a 2013 Chevy Equinox from him. I am from Maryland and made this purchase site unseen and the vehicle was just a described by Kevin. I am more then 100% happy with my...

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Awesome Dealership !!! Kevin was the salesman i done my dealing with and he was very up front and honest from the start. I purchased a 2013 Chevy Equinox from him. I am from Maryland and made this purchase site unseen and the vehicle was just a described by Kevin. I am more then 100% happy with my...

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Frank, Ty and Gabe provided an experience nothing short of outstanding. The team at Leikin Mercedes-Benz provided exceptional service which made the process smooth and enjoyable from beginning to end! This is our 3rd Mercedes, and the service remains first class!

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Frank, Ty and Gabe provided an experience nothing short of outstanding. The team at Leikin Mercedes-Benz provided exceptional service which made the process smooth and enjoyable from beginning to end! This is our 3rd Mercedes, and the service remains first class!

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Recent purchase of a 2025 GLE 350 was a great experience. Frank Waite, our salesman, and Gabe Despres, sales manager, were excellent in helping us make the deal work.

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Kevin Conant took care of us from the second we walked in! What a super experience. He is so knowledgeable and the dealership is so great. I highly recommend if you are looking for a new or used car.

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It was a great experions. Quick help and quick paperwoork. Kelvin was very friendly and helpfull.

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My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...

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My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...

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My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...

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My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...

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Can't say enough about these guys. Great group, always willing to help any way they can.

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I am beyond grateful for Mike Liekin and his incredible team at Mercedes-Benz of Willoughby! After purchasing my Mercedes from another dealership and having an absolutely horrific experience, I almost regretted getting one altogether. Thankfully, I remembered an email exchange with Mike from about a...

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I purchased a car at Mercedes of Willoughby rather than my local Mercedes dealer because of the responsiveness and service that were provided. Action was taken immediately to find the car I wanted and communication was fantastic. Overall, the process was a wonderful experience.

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I purchased a car at Mercedes of Willoughby rather than my local Mercedes dealer because Willoughby was infinitely more responsive and helpful. Action was taken immediately to find the car I wanted and communication was fantastic. Overall, the process was a wonderful experience.

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The family of Mercedes is made up of a tightly-knit, dedicated team that truly stands out. During my recent visit, I had the pleasure of speaking with a young lady named Alison, who played a crucial role in making the entire process seamless and efficient. She was not only knowledgeable but also...

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I was never expecting to drive a Mercedes-Benz ever. My home is (was) loyal to a different car brand.When I was matched up with Mo as my salesperson my experience went above and beyond expectations! He was extremely nice and upbeat/knowledgeable regarding the vehicles/helped me to feel comfortable...

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I am a new customer of the dealership and the service department. I have brought my vehicle a couple of times for service during my 6 months of ownership. Raj, is very responsive and knowledgeable. He provides transparent and accurate assessments and great suggestions/recommendations. He is...

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The service received at Mercedes of Willoughby was top tier from the first interaction until the end. The internet specialist Alicia’s communication skills were excellent, as well as Charles and Ty. Everything was handled swiftly, and I felt very informed. I highly recommend this dealership.

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This is an absolute disappointment. After being a loyal customer of Mercedes-Benz of Willoughby, also known as Leikin Mercedes, for 25 years, I’m appalled by how the dealership has deteriorated under the new generation of management. What used to be a well-run, professional establishment under the...

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This is an absolute disappointment. After being a loyal customer of Mercedes-Benz of Willoughby, also known as Leikin Mercedes, for 25 years, I'm appalled by how the dealership has deteriorated under the new generation of management. What used to be a well-run, professional establishment under the...

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This is our second Mercedes from Leikin MB. Great family dealership. We loved working with Frank. He was very knowledgeable, responsive, but not at all pushy. Answered all our questions and found the exact car we wanted so we did not have to wait for a new build. Highly recommend!

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The whole process of discussing vehicle, test-driving, ordering, and delivering the car was very professional.

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I had a phenomenal car purchase experience. Kevin C. was very knowledgeable on the vehicle and real informative on everything else, it was a pleasure working with him. The entire staff was also very friendly. All of my future purchases will be from this location.

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Took my car in for Service A today. The service was fast, efficient and the staff were pleasant. In and out in about an hour. Thank you!

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Car purchase made simple by Sales Representative, Mo! I just purchased the car of my dreams with the help of Mo. After countless dealerships visit, I finally found myself at this dealership and Mo made the experience so simple and painless. He gave me the opportunity and space to make this big...

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Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...

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Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...

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Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...

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Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...

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I thought owning two Cadillacs in the past was exciting. Not anywhere near the exciting, special, professional, personable experience as with Mercedes-Benz of Willoughby. They are second to none.I am leasing a 2024 Mercedes CLE300C4. To say it is of superb quality and luxuriousness is an...

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I thought owning two Cadillacs in the past was exciting. Not anywhere near the exciting, special, professional, personable experience as with Mercedes-Benz of Willoughby. They are second to none. I am leasing a 2024 Mercedes CLE300C4. To say it is of superb quality and luxuriousness is an...

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I would like to thank Mo Soliman for a great experience in the purchase of my 2025 GLE. Mo was extremely knowledgeable and helpful in my decision to purchase , He help get me the best price possible. and he was patient and very friendly. thanks again Mo

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