Google+ Review
- April 21, 2017
Can't say enough about the good people at the Willoughby Mercedes dealership. They provide great service and great prices and you are treated in an HONEST and professional manner. I travel from Erie PA, rather than our local dealer, for these reasons. Call Dave Picek when you need a car!
Yelp Review
- April 18, 2017
The service dept under the management of Mike Bonitati did an excellent job of making my wife and I feel welcome during our visit, Mike answered all of our questions and by the time we left the dealership we felt we had made a friend, very rare experience in the service industry these days. We will...
Google+ Review
- April 09, 2017
Google+ Review
- April 06, 2017
Horrible service department. I'll never use again!
Response from the owner Replied: DeAndre, please know that your feedback is very important to us and our management team. Our goal is to ensure that you have a 5-star service experience at our dealership. Someone from our management team will reach out to you today to see if there is anything we can do to assist you further. We look forward to speaking with you soon, and apologize that you feel you did not have an outstanding experience.
Google+ Review
- March 30, 2017
Great buying experience with Dave Pecek. Got there at 1 PM, test drove the car, indicated that I wanted to buy it, went to the bank and lunch, drove away with the new car by 3 PM. No hassles, very knowledgeable. Worth driving to Willoughby from Ann Arbor, MI to get the better deal. Even the...
Great car buying experience with Dave Pecek
- March 30, 2017
I found this car on cars.com, and was amazed at the price relative to other cars I had seen, especially given the miles (less than 10,000). I contacted the dealer on Monday and drove home with the "new" car on Wednesday. Was literally at the dealer for less than an hour (left for lunch and to go...
Google+ Review
- March 28, 2017
I had a great experience here. The sales guy I had (Dave Pecek) was super knowledgable about their cars and able to give me clear answers to all my questions. He was also not pushy and did not insult my intelligence. Everything went smooth and of course the car I got is awesome!
Awesome experience
- March 28, 2017
I had an awesome experience. The sales guy (Dave Pecek) was super knowledgable and not pushy. He gave me clear answers to all my questions and was not pushy at all. Overall, the process was very smooth and pleasant. Can't believe how easy it was. And my car is awesome!
Google+ Review
- March 24, 2017
While we not able to do a deal based on unreasonable pricing, the salesperson Brian Rappaport worked tiresly. His level of communication and quick response time made the experience a good one despite not resulting in a purchase.
Google+ Review
- March 09, 2017
Found a vehicle on Truecar, contacted the dealership and was put in-touch with salesman Brian Rapoport. Had an amazing experience, customer care was amazing, quality of cars were great, and overall experience with Leikin Motors was incredible.
Yelp Review
- March 08, 2017
Hello,My name is Victoria Martin. After my 2011 ML350 was recently totaled, I was not thrilled nor prepared to even begin looking for another vehicle. I initially located several ML350's on the internet and eventually narrowed my search down to 3 vehicles at different dealerships. The first...
Google+ Review
- February 23, 2017
Response from the owner Replied: Mr. Young, Please know that your feedback is important to us and our management team. Our goal is to ensure that you have a 5-star car buying and service experience at our dealership . Someone from our management team will reach out to you today to see if there is anything we can do to assist you further.
Great Buying Experience!
- February 07, 2017
Recently purchased a Certified Pre-Owned Mercedes Benz ML350 at Mercedes-Benz of Willoughby and had a great experience. Brian Rapoport, the Sales Consultant I worked with, was friendly, knowledgeable, and provided me exceptional customer service. I would highly recommend you visit this dealer if...
Yelp Review
- February 07, 2017
Recently purchased a Certified Pre-Owned Mercedes Benz ML350 at Mercedes-Benz of Willoughby and had a great experience. Brian Rapoport, the Sales Consultant I worked with, was friendly, knowledgeable, and provided me exceptional customer service. This is the first time I had purchased from this...
Google+ Review
- January 23, 2017
Wonderful service and very responsible dealership. Sales representative Brian at this location is a phenomenal individual who is very dedicated to his job and customers. Very kind and generous attitude with exceptional knowledge. We had a fantastic experience with this place. Highly recommended!
Google+ Review
- January 23, 2017
Great Experince
- December 31, 2016
I worked with Brian on a used ML350 deal. Brian was professional, curteous and very helpful. Brian spent an hour walking us through all the features of the vehicle in detail so we can get the most use out of its capabilities.
Google+ Review
- December 23, 2016
Just bought a car. This dealership is great. I initially called a larger Mercedes dealership and did not get good service. . I then called this branch and was connected to Dave Pecek. He demonstrated great interpersonal skills and gave great service. Really top notch!
Response from the owner Replied: Hi Troy!Thank you for taking the time to provide your feedback. We are glad to hear that you had an exceptional car buying experience with Dave and our sales team! Please let us know if you need anything else. Enjoy your new car!
Google+ Review
- December 23, 2016
Brian Rapoport and the Leikin team truly "get it " when it comes to selling and providing a excellent experience for customers in search of a not only premium car , but premium service as well. Brian is extremely knowledgeable when it comes to the cars he is selling, but also scores high on...
Google+ Review
- December 23, 2016
Wow.....where do I begin? First off I saw my dream car online It was perfectly priced and the right color so I hopped on the road and drove 200 miles to test drive it! Secondly upon arriving I was greeted with a huge smile by a guy named Steve Johnson "THE BOW TIE GUY"who told us it was his first...
Yelp Review
- December 01, 2016
Just bought a car. This dealership is great. I initially called a larger Mercedes dealership and did not get good service. . I then called this branch and was connected to Dave Pecek. He demonstrated great interpersonal skills and gave great service. Really top notch!
Google+ Review
- November 23, 2016
"Exceptional Service" Marquee was the sales rep who made our first Mercedes experience well worth it, he was patient and very informed on what the vehicle of my Queen and I choice was. We appreciated his expertise and knowledge of Mercedes vehicles, Marquee didn't force any extras on us we believe...
2016 Volvo XC 90 T8
- September 14, 2016
Both Larry and Steve went overboard to ensure my satisfaction and understanding of the T8
Howard j. Donahue
- August 27, 2016
This is the third Mercedes that I have purchased from Leikin Mercedes. The greatest reason was the salesman, Mr Dave Pecek. He made it easy from start to finish He made the buying process easy and uncomplicated. I would recommend family and friends go to Leikin for a smooth uncomplicated buying...
Yelp Review
- August 26, 2016
I decided it was time to buy a Mecedes-Benz. 3 of my buddies bought new Benz so I thought why not.Went to MB of Willoughby, the town I grew up in and the dealership that has been there since my Dad bought his new 1970 Oldsmobile there. Owned still by the Leikin family.Met with my excellent sales...
Yelp Review
- August 10, 2016
Very pleased with my experience here. After a lengthy process of comparison shopping cars, then dealers, we got the best price and excellent service from Brian Rapoport. We found his attention to detail and product knowledge to be second to none.Couldn't be happier with the experience and our new car!
great experience with a special order
- August 10, 2016
Worked with Brian Rapoport to special order a 2017 GLC and could not be happier. His attention to detail was excellent during the whole process -- shopping, ordering, the sales agreement, keeping us informed about production and shipping, and finally delivery. Very happy with Brian and the Leikin...
Google+ Review
- July 23, 2016
Recently visited this dealership in hopes of finding my perfectly ideal Mercedes. I worked with a young gentlemen by the name of Marquee. He was awesome. He was very easy to work with, he worked with helping me find the right car, very easy going. one of the best and smoothest experiences
Yelp Review
- July 18, 2016
In the past, shopping for cars has proved to be a daunting and unpleasant process. We previously purchased an E350 from Leikin Motors in Willoughby and found their professionalism and service to be exemplary - not to mention we loved that car! Recently we decided to downsize to one automobile and...
Yelp Review
- July 01, 2016
I'm not one to typically write reviews but after getting into my third lease at Leikin and having a phenomenal experience time and time again I feel this is overdue and well deserved. They have consistently shown why they are superior . They make the process so quick and easy and really provide top...
Google+ Review
- June 23, 2016
Worked with Marquee Monteomery, very helpful and made the process very smooth. Always scared to buy cars because of sales process. Marquee made it very easy for me.
Google+ Review
- June 23, 2016
Marquee was very professional and simple with not pushing anything on me but helping and answered everything perfect. Very professional and my C300 was an amazing choice.
Google+ Review
- May 23, 2016
Great sales and support staff at Mercedes-Benz of Willoughby.They worked hard to find exactly what I was looking for and made the whole process pain free and easy.
Wonderful experience
- May 14, 2016
First time Mercedes buyer, Dave Pecek made the process smooth and easy. Dave and Michael Leiken were knowledgable and excellent to deal with. This was by far mt best car buying experience.
Yelp Review
- May 12, 2016
I can not say enough about this dealership! Leikin Motor Company in Willoughby respected that I was a buyer who had done my research. I emailed Brian Rappaport with what car (GLA 45) I was looking for, and what I could afford, and he worked with me to make it happen. Brian found different ways to...