Cars.com Review
- June 25, 2026
The staff at Mercedes-Benz of Willoughby was attentive and friendly. Kevin Conant certainly provided a positive experience.
Cars.com Review
- May 17, 2026
Frank Waite is a great salesman and was a pleasure to work with. I appreciate that he listened to my needs and wants. Thankful he encouraged me to take a look at a vehicle he thought would work for me. It’s perfect . Frank and Brett are very personable, thoughtful, and a true pleasure to work with....
Cars.com Review
- May 17, 2026
Frank Waite and Brett Leikin could not have made the experience any better. The best car buying experiences I’ve had are with Mercedes of Willoughby. They truly put the customer first and it’s actually a fun experience. I’ve purchased two Mercedes from this dealership even though there is a Mercedes...
Cars.com Review
- May 15, 2026
Kevin Conant was an exceptional salesperson giving me the most outstanding service and explanations. I would recommend Kevin with the highest regard. I love my SL43 and his explanation of the car was phenomenal.
Cars.com Review
- May 07, 2026
Saad and Jacob were spot on with my recent purchase of a used car from them. They were exceptional in taking care of all transactions including shipping my car out-of-state to me. I really appreciate their efforts in bringing me my dream car that I searched for 2.5 months. Thank you gentlemen! Ray R.
Cars.com Review
- May 01, 2026
Kevin Conant was very easy to work with and quickly and accurately responded to all questions and requests!
Cars.com Review
- April 19, 2026
The professionalism of the Dealership lead us to buy our vehicle with them because of their inventory we purchased the exact vehicle we wanted. Jacob Nehrer was extremely professional and an understanding car salesman. He was very patient and knowledgeable who provided me and my wife. The finance...
Cars.com Review
- February 23, 2026
They were super friendly, knowledgeable and accommodating. Frank Waite was a fantastic rep throughout the whole process and I am very happy with my purchase. This is a dealer you can truly trust.
Cars.com Review
- February 15, 2026
I had an amazing experience purchasing my car from this dealership. The whole process was so easy and smooth that I honestly didn’t even feel like I was buying a car — it felt more like grocery shopping! Everything was straightforward, stress-free, and well organized from start to finish. A special...
Cars.com Review
- February 15, 2026
I had an amazing experience purchasing my car from this dealership. The whole process was so easy and smooth that I honestly didn’t even feel like I was buying a car — it felt more like grocery shopping! Everything was straightforward, stress-free, and well organized from start to finish. A special...
Cars.com Review
- November 23, 2025
Frank Waite was my salesman and was great. He found me a great car and made leasing very easy.
Cars.com Review
- November 06, 2025
Super helpful staff. Everyone there is very knowledgeable and helping. They made the entire experience super easy.
Cars.com Review
- November 02, 2025
Thank you to the whole team for the outstanding service in our new vehicle purchase. We already knew the service department was first rate, but process for buying was first rate, led by Frank Waite as our salesmen. He was knowledgeble, helpful, transparent and patient throughout the process. Every...
Cars.com Review
- November 02, 2025
Thank you to all who made our experience so great! We have used Leiken for many years for servicing our vehicles, and their customer service is outstanding. Buying a new vehicle turned out to be the same, with Frank Waite as our salesman. He and the others who worked with us were helpful,...
Cars.com Review
- October 29, 2025
Our first purchase here. We are very happy with their knowledge and friendly repore. Our salesman was Frank Waite. We generally do not like salesmen because of their persistance, but not Frank. He was like talking with an old friend. Thanks again
Cars.com Review
- October 08, 2025
Thank you to the entire Willoughby Mercedes-Benz team for a great experience. Everyone I interacted with was professional, helpful, and made the process smooth from start to finish. A special thank you to Mo, my salesman - you were fantastic to work with. I truly appreciated your patience,...
Cars.com Review
- October 08, 2025
Thank you to the entire Willoughby Mercedes-Benz team for a great experience. Everyone I interacted with was professional, helpful, and made the process smooth from start to finish. A special thank you to Mo, my salesman - you were fantastic to work with. I truly appreciated your patience,...
Cars.com Review
- September 23, 2025
Very attentive to my needs. The whole process was seamless. This was my forth Mercedes purchased at this dealership.
Cars.com Review
- August 25, 2025
I had an outstanding experience purchasing a 2024 Hyundai Santa Fe from Leiken Motors. Purchasing a used car is not always a great experience, but everything about this was top notch. I messaged through the website and promptly got a response from Alicia to set up an appointment. When I arrived for...
Cars.com Review
- August 22, 2025
Jacob Nehrer was a great sales rep and very helpful in finding me a Mercedes GLE 450e at a fair lease
Cars.com Review
- August 12, 2025
first time buying from Mercedes Benz of Willoughby but my experience was everything i expected from a Mercedes dealer . i have bought six Mercedes from Mercedes Benz of Sarasota in the past and Kevin Conant didn't disappoint me in my experience with Mercedes Benz of Willoughby being anything less....
Cars.com Review
- August 12, 2025
Frank (sales) and Brett (finance) MADE my experience, they were absolutely amazing to work with! Frank was extremely knowledgeable about the car I was looking to purchase (GLC350e) and Brett made magic to get the deal done. Overall an amazing experience at Leiken and highly recommend!
Cars.com Review
- August 02, 2025
Know Kevin personally and have been a customer for years. Service department is excellent. Would highly recommend Leikin Mercedes of Willoughby.