Cars.com Review
- August 12, 2025
first time buying from Mercedes Benz of Willoughby but my experience was everything i expected from a Mercedes dealer . i have bought six Mercedes from Mercedes Benz of Sarasota in the past and Kevin Conant didn't disappoint me in my experience with Mercedes Benz of Willoughby being anything less....
Cars.com Review
- August 12, 2025
Frank (sales) and Brett (finance) MADE my experience, they were absolutely amazing to work with! Frank was extremely knowledgeable about the car I was looking to purchase (GLC350e) and Brett made magic to get the deal done. Overall an amazing experience at Leiken and highly recommend!
Cars.com Review
- August 02, 2025
Know Kevin personally and have been a customer for years. Service department is excellent. Would highly recommend Leikin Mercedes of Willoughby.
Cars.com Review
- July 18, 2025
Easy, straightforward, no hassles, no surprises. They were responsive. Took every question seriously. Spent time with me after purchase to make sure I knew all the gizmos. Great experience. Highly recommend.
Cars.com Review
- July 08, 2025
I recently had the pleasure of working with Frank Waite at Mercedes-Benz of Willoughby, and I can confidently say he made the entire car-buying experience exceptional from start to finish. Frank was knowledgeable, patient, and genuinely attentive to my needs and preferences. He took the time to...
Cars.com Review
- June 11, 2025
Looking for a luxury car? Do yourself a favor and see Frank Waite at Leikin Motors. Whether you are buying or leasing, his knowledge and expertise make the process seamlessly easy.
Cars.com Review
- May 28, 2025
Experience was actually with the Leikin Volvo side of the building, and my wife and I were pleasantly surprised and very satisfied with the level of service, the professionalism and the friendliness of all the staff. We were out of town buyers that drove a long way to get there, and when we did our...
Cars.com Review
- May 26, 2025
I bought a 2021 XC60 CPO it was a box of crap with a bow around it. Gave them a cherry trade in and lost 5 grand in the deal. The service manager was incompetent, the manager took the side of the service manager over the customer, wrong move. After 2 problems that went un-repaired the car developed...
Cars.com Review
- May 06, 2025
We recently purchased a GLE 350 from this dealership. It was the best new car buying experience that we have ever had. Kevin Conant was absolutely the greatest! He listened, he researched and he delivered with no hassle on his first attempt. There was no need for negotiation. We absolutely enjoyed...
Cars.com Review
- May 04, 2025
We had a great experience with this group, and the team that helped us was terrific - especially, Frank Waite. The team walked us through all the steps, made the paperwork a breeze, and gave us a thorough tutorial on all the vehicle features to make the most of our new purchase. Would highly...
Cars.com Review
- May 04, 2025
We had a great experience with this group, and the team that helped us was terrific - especially, Frank Waite. The team walked us through all the steps for our new GLC300, made the paperwork a breeze, and gave us a thorough tutorial on all the vehicle features to make the most of our new purchase....
Cars.com Review
- April 20, 2025
The team at Mercedes-Benz of Willoughby provided excellent customer service during the purchase of our new vehicle. Sales, finance, service and management worked together to ensure that the customer experience was tailored to our specific needs. The sales team listened and patiently allowed us to...
Cars.com Review
- April 20, 2025
The team at Mercedes-Benz of Willoughby provided excellent customer service during the purchase of our new vehicle. Sales, finance, service and management worked together to ensure that the customer experience was tailored to our specific needs. The sales team listened and patiently allowed us to...
Cars.com Review
- April 18, 2025
HIGHLY recommend working with Frank Waite for your next purchase or lease. This is the second vehicle I have leased with him. His product knowledge was extensive. His attention to detail and excellent follow up was impressive and appreciated. He was mindful of my schedule. Frank was easily...
Cars.com Review
- April 18, 2025
HIGHLY recommend working with Frank Waite for your next purchase or lease. This is the second vehicle I have leased with him. His product knowledge was extensive. His attention to detail and excellent follow up was impressive and appreciated. He was mindful of my schedule. Frank was easily...
Cars.com Review
- April 03, 2025
Awesome Dealership !!! Kevin was the salesman i done my dealing with and he was very up front and honest from the start. I purchased a 2013 Chevy Equinox from him. I am from Maryland and made this purchase site unseen and the vehicle was just a described by Kevin. I am more then 100% happy with my...
Cars.com Review
- April 03, 2025
Awesome Dealership !!! Kevin was the salesman i done my dealing with and he was very up front and honest from the start. I purchased a 2013 Chevy Equinox from him. I am from Maryland and made this purchase site unseen and the vehicle was just a described by Kevin. I am more then 100% happy with my...
Cars.com Review
- March 23, 2025
Frank, Ty and Gabe provided an experience nothing short of outstanding. The team at Leikin Mercedes-Benz provided exceptional service which made the process smooth and enjoyable from beginning to end! This is our 3rd Mercedes, and the service remains first class!
Cars.com Review
- March 23, 2025
Frank, Ty and Gabe provided an experience nothing short of outstanding. The team at Leikin Mercedes-Benz provided exceptional service which made the process smooth and enjoyable from beginning to end! This is our 3rd Mercedes, and the service remains first class!
Cars.com Review
- March 14, 2025
Recent purchase of a 2025 GLE 350 was a great experience. Frank Waite, our salesman, and Gabe Despres, sales manager, were excellent in helping us make the deal work.
Cars.com Review
- February 13, 2025
Kevin Conant took care of us from the second we walked in! What a super experience. He is so knowledgeable and the dealership is so great. I highly recommend if you are looking for a new or used car.
Cars.com Review
- January 27, 2025
It was a great experions. Quick help and quick paperwoork. Kelvin was very friendly and helpfull.
Google Review
- January 12, 2025
My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...
Cars.com Review
- January 12, 2025
My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...
Cars.com Review
- January 12, 2025
My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...
Cars.com Review
- January 12, 2025
My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...
Google Review
- January 10, 2025
Can't say enough about these guys. Great group, always willing to help any way they can.
Google Review
- January 07, 2025
I am beyond grateful for Mike Liekin and his incredible team at Mercedes-Benz of Willoughby! After purchasing my Mercedes from another dealership and having an absolutely horrific experience, I almost regretted getting one altogether. Thankfully, I remembered an email exchange with Mike from about a...
Google Review
- December 23, 2024
I purchased a car at Mercedes of Willoughby rather than my local Mercedes dealer because of the responsiveness and service that were provided. Action was taken immediately to find the car I wanted and communication was fantastic. Overall, the process was a wonderful experience.
Cars.com Review
- December 23, 2024
I purchased a car at Mercedes of Willoughby rather than my local Mercedes dealer because Willoughby was infinitely more responsive and helpful. Action was taken immediately to find the car I wanted and communication was fantastic. Overall, the process was a wonderful experience.
Google Review
- December 23, 2024
The family of Mercedes is made up of a tightly-knit, dedicated team that truly stands out. During my recent visit, I had the pleasure of speaking with a young lady named Alison, who played a crucial role in making the entire process seamless and efficient. She was not only knowledgeable but also...
Google Review
- December 16, 2024
I was never expecting to drive a Mercedes-Benz ever. My home is (was) loyal to a different car brand.When I was matched up with Mo as my salesperson my experience went above and beyond expectations! He was extremely nice and upbeat/knowledgeable regarding the vehicles/helped me to feel comfortable...
Google Review
- December 16, 2024
Google Review
- December 13, 2024
I am a new customer of the dealership and the service department. I have brought my vehicle a couple of times for service during my 6 months of ownership. Raj, is very responsive and knowledgeable. He provides transparent and accurate assessments and great suggestions/recommendations. He is...
Google Review
- December 11, 2024
The service received at Mercedes of Willoughby was top tier from the first interaction until the end. The internet specialist Alicia’s communication skills were excellent, as well as Charles and Ty. Everything was handled swiftly, and I felt very informed. I highly recommend this dealership.
Google Review
- December 10, 2024
This is an absolute disappointment. After being a loyal customer of Mercedes-Benz of Willoughby, also known as Leikin Mercedes, for 25 years, I’m appalled by how the dealership has deteriorated under the new generation of management. What used to be a well-run, professional establishment under the...
Yelp Review
- December 10, 2024
This is an absolute disappointment. After being a loyal customer of Mercedes-Benz of Willoughby, also known as Leikin Mercedes, for 25 years, I'm appalled by how the dealership has deteriorated under the new generation of management. What used to be a well-run, professional establishment under the...
Google Review
- December 02, 2024
This is our second Mercedes from Leikin MB. Great family dealership. We loved working with Frank. He was very knowledgeable, responsive, but not at all pushy. Answered all our questions and found the exact car we wanted so we did not have to wait for a new build. Highly recommend!
Google Review
- December 01, 2024
The whole process of discussing vehicle, test-driving, ordering, and delivering the car was very professional.
Google Review
- November 30, 2024
I had a phenomenal car purchase experience. Kevin C. was very knowledgeable on the vehicle and real informative on everything else, it was a pleasure working with him. The entire staff was also very friendly. All of my future purchases will be from this location.
Google Review
- November 29, 2024
Took my car in for Service A today. The service was fast, efficient and the staff were pleasant. In and out in about an hour. Thank you!
Google Review
- November 29, 2024
Car purchase made simple by Sales Representative, Mo! I just purchased the car of my dreams with the help of Mo. After countless dealerships visit, I finally found myself at this dealership and Mo made the experience so simple and painless. He gave me the opportunity and space to make this big...
Google Review
- November 29, 2024
Google Review
- November 29, 2024
Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...
Cars.com Review
- November 26, 2024
Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...
Cars.com Review
- November 26, 2024
Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...
Cars.com Review
- November 26, 2024
Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...
Google Review
- November 21, 2024
I thought owning two Cadillacs in the past was exciting. Not anywhere near the exciting, special, professional, personable experience as with Mercedes-Benz of Willoughby. They are second to none.I am leasing a 2024 Mercedes CLE300C4. To say it is of superb quality and luxuriousness is an...
Cars.com Review
- November 21, 2024
I thought owning two Cadillacs in the past was exciting. Not anywhere near the exciting, special, professional, personable experience as with Mercedes-Benz of Willoughby. They are second to none. I am leasing a 2024 Mercedes CLE300C4. To say it is of superb quality and luxuriousness is an...
Google Review
- November 21, 2024
I would like to thank Mo Soliman for a great experience in the purchase of my 2025 GLE. Mo was extremely knowledgeable and helpful in my decision to purchase , He help get me the best price possible. and he was patient and very friendly. thanks again Mo
Google Review
- November 16, 2024
Google Review
- November 13, 2024
Google Review
- November 12, 2024
Google Review
- November 08, 2024
Amazing experience from start to finish. A family owned operation where the customer comes first in a non pressured non stressful environment. No hidden agenda straight forward from start to finish. Special thanks to Michael, Frank and Ty. Shout out to Kadence who reviewed the features of the car...
Response from the owner Replied: Thank for working with us, Peter! Enjoy your new Mercedes-Benz!
Cars.com Review
- November 08, 2024
Amazing experience from start to finish. A family owned operation where the customer comes first in a non pressured non stressful environment. No hidden agenda straight forward from start to finish. Special thanks to Michael, Frank and Ty. Shout out to Kadence who reviewed the features of the car...
Cars.com Review
- November 08, 2024
Amazing experience from start to finish. A family owned operation where the customer comes first in a non pressured non stressful environment. No hidden agenda straight forward from start to finish. Special thanks to Michael, Frank and Ty. Shout out to Kadence who reviewed the features of the car...
Google Review
- November 06, 2024
I had a wonderful experience at Mercedes-Benz of Willoughby. The entire staff was friendly, attentive, and knowledgeable. Most notably, Frank made did an excellent job of making me feel comfortable throughout the process. Being a young buyer I have often felt dismissed or treated differently at...
Cars.com Review
- November 06, 2024
I had a wonderful experience at Mercedes-Benz of Willoughby. The entire staff was friendly, attentive, and knowledgeable. Most notably, Frank made did an excellent job of making me feel comfortable throughout the process. Being a young buyer I have often felt dismissed or treated differently at...
Google Review
- November 03, 2024
Frank Waite is amazing , he help me in found the exact car that I wanted
Google Review
- November 02, 2024
Sales Mo was very helpful in helping us get into a vehicle we liked. He is very knowledgeable of all the vehicles and helped us make a decision. The features the vehicle has to offer are amazing. Also, noticed the people there were nice and welcoming and received answers to all my questions. Unlike...
Google Review
- October 31, 2024
Raj was exceptionally nice and informative over the phone, and very friendly when I brought my car in for n oil change.
Google Review
- October 31, 2024
So last month, My Wife was looking for a forerunner after moving back to Colorado, we’ve always been a diehard Toyota family. She wanted a voodoo blue or a Calvary blue TRD pro we had only found one Calvary blue but it had been in an accident. We found nine voodoo blues, 4Runners and after messaging...
Cars.com Review
- October 31, 2024
So last month, My Wife was looking for a forerunner after moving back to Colorado, we’ve always been a diehard Toyota family. She wanted a voodoo blue or a Calvary blue TRD pro we had only found one Calvary blue but it had been in an accident. We found nine voodoo blues, 4Runners and after messaging...
Cars.com Review
- October 31, 2024
So last month, My Wife was looking for a forerunner after moving back to Colorado, we’ve always been a diehard Toyota family. She wanted a voodoo blue or a Calvary blue TRD pro we had only found one Calvary blue but it had been in an accident. We found nine voodoo blues, 4Runners and after messaging...
Cars.com Review
- October 31, 2024
So last month, My Wife was looking for a forerunner after moving back to Colorado, we’ve always been a diehard Toyota family. She wanted a voodoo blue or a Calvary blue TRD pro we had only found one Calvary blue but it had been in an accident. We found nine voodoo blues, 4Runners and after messaging...
Google Review
- October 30, 2024
Google Review
- October 30, 2024
Google Review
- October 30, 2024
This was our second Mercedes purchase. Our first purchase was from Bedford which was not great so we were a little skeptical. We were greeted by Michael Leikin (owner) the moment we walked into the Leikin dealership. He introduced us to Kevin Conant. Kevin is amazing! He took his time to show us 3...
Google Review
- October 28, 2024
My company recently purchased a GLS 450 (which is a wonderful car) Mo and Bret both helped us along the way through the car buying process and made it very easy.
Google Review
- October 25, 2024
We recently purchased a vehicle from the Mercedes Benz of Willoughby and we couldn’t be happier with the experience. Michael Leikin went above and beyond to find the exact car we were looking for. He was very responsive, answered all of our questions, and made the entire purchase process a...
Cars.com Review
- October 25, 2024
We recently purchased a vehicle from the Mercedes Benz of Willoughby and we couldn’t be happier with the experience. Michael Leikin went above and beyond to find the exact car we were looking for. He was very responsive, answered all of our questions, and made the entire purchase process a...
Cars.com Review
- October 25, 2024
We recently purchased a vehicle from the Mercedes Benz of Willoughby and we couldn’t be happier with the experience. Michael Leikin went above and beyond to find the exact car we were looking for. He was very responsive, answered all of our questions, and made the entire purchase process a...
Google Review
- October 24, 2024
The service department here is exceptional. I’ve owned many vehicles over my years so I’ve been to a lot of dealerships and service departments and the service department and everything about this dealership is excellent! From purchasing to service ,outweighs any of the other ones that I’ve had to...
Google Review
- October 22, 2024
Mo at Leikin Motor Company was amazing to work with! He made my dream car a possibility. Everyone there was kind and knowledgeable and made our car buying experience an easy one. Mo was responsive to questions and concerns and genuinely just wanted to help.
Cars.com Review
- October 22, 2024
Mo at Mercedes-Benz of Willoughby was amazing to work with! He made my dream car a possibility. Everyone there was kind and knowledgeable and made our car buying experience an easy one. Mo was responsive to questions and concerns and genuinely just wanted to help.
Cars.com Review
- October 22, 2024
Mo at Mercedes-Benz of Willoughby was amazing to work with! He made my dream car a possibility. Everyone there was kind and knowledgeable and made our car buying experience an easy one. Mo was responsive to questions and concerns and genuinely just wanted to help.
Cars.com Review
- October 22, 2024
Mo at Mercedes-Benz of Willoughby was amazing to work with! He made my dream car a possibility. Everyone there was kind and knowledgeable and made our car buying experience an easy one. Mo was responsive to questions and concerns and genuinely just wanted to help.
Cars.com Review
- October 21, 2024
Frank Waite was really helpful, nice, personable, and not pushy at all. We hate car shopping more than anything, but Frank made it a tolerable experience!
Cars.com Review
- October 21, 2024
Frank Waite was really helpful, nice, personable, and not pushy at all. We hate car shopping more than anything, but Frank made it a tolerable experience!
Google Review
- October 14, 2024
Google Review
- October 14, 2024
My experience at Mecedes of Willoughby was one of the best. Mo Soliman is great Sales Consultant. He is very professional and made my experience very amazing. He located the vehicle that I wanted and in the my price range. Gabe the Sales Manager and Ty Finance Manager was also great!
Cars.com Review
- October 14, 2024
Worked with Mo and, he was the greatest!! Great dealerships. Will definitely be back again
Cars.com Review
- October 14, 2024
Worked with Mo and, he was the greatest!! Great dealerships. Will definitely be back again
Google Review
- September 21, 2024
The best car buying experience that my wife and I have had. Brett was super friendly and communicated wonderfully through the purchasing process. The car was beautiful and they made sure that it was topped with fuel and fully detailed before leaving. Frank was very helpful in explaining the car's...
Cars.com Review
- September 17, 2024
Mo is by far the greatest sales person we have worked with. He is very knowledgeable, patient and responsive. He made our experience buying our GLS stress free, and even fun! Mo, Brett and Francesco ensured an excellent buying experience!
Cars.com Review
- September 17, 2024
Mo is by far the greatest sales person we have worked with. He is very knowledgeable, patient and responsive. He made our experience buying our GLS stress free, and even fun! Mo, Brett and Francesco ensured an excellent buying experience!
Cars.com Review
- September 17, 2024
Mo is by far the greatest sales person we have worked with. He is very knowledgeable, patient and responsive. He made our experience buying our GLS stress free, and even fun! Mo, Brett and Francesco ensured an excellent buying experience!
Cars.com Review
- September 17, 2024
I had a great experience at Leikin Mercedes. My salesman, Frank Waite, was professional and patient . He spent at least 45 minutes with me in my new car explaining all the technology . I also had a great experience with Cadence and Ty.
Google Review
- August 31, 2024
We have now bought a few cars at Mercedes Benz of Willoughby and Mo has been amazing. We have come from other Mercedes dealers in the past as their service and prices have not been as good so we have continued to do business with Mercedes benz of Willoughby. Thanks!
Google Review
- August 31, 2024
Service Advisor Raj at Willoughby Mercedes Benz is a knowledgeable scholar and honest to the core.
Cars.com Review
- August 27, 2024
Just bought a new MB GLC300. Great experience at Leikin Motors. Really had one of the best car buying experiences that I could ever ask for. The salesman, Frank Waite was top notch. Highly recommend him.
Cars.com Review
- August 27, 2024
Just bought a new MB GLC300. Great experience at Leikin Motors. Really had one of the best car buying experiences that I could ever ask for. The salesman, Frank Waite was top notch. Highly recommend him.
Cars.com Review
- August 27, 2024
Just bought a new MB GLC300. Great experience at Leikin Motors. Really had one of the best car buying experiences that I could ever ask for. The salesman, Frank Waite was top notch. Highly recommend him.
Google Review
- August 19, 2024