Google+ Review
- February 07, 2018
Google+ Review
- February 03, 2018
4th car I've leased though Dave Pecek since ~2000. First 2 were BMW's at another dealership, latest 2 Mercedes, both at Mercedes-Benz of Willoughby. Repeat customer, need I say more?
Google+ Review
- February 01, 2018
Ahmad Krayem, Burt and their team were helpful, responsive and treated me with respect. Their no pressure sales approach and transparency was very much appreciated. Best Mercedes dealership in Northeast Ohio for customer experience.
Response from the owner Replied: Hi Kelly- Thank you for your positive feedback, we truly apprecahite your business. Please do not hesitate to let us know if you need anything else. Enjoy your new vehicle!
Google+ Review
- February 01, 2018
Beautiful cars great deals
Response from the owner Replied: Thank for your feedback Ronald- we look forward to seeing you again soon!
Yelp Review
- February 01, 2018
Had a great experience working with Brian Rapoport at Leikin Motor Company in Willoughby. I had previously worked with the Volvo part of the dealership, but Brian from the Mercedes-Benz side helped me with purchasing one of their used cars. Knowledge and personable. Given the time and attention he...
Google+ Review
- January 16, 2018
Google+ Review
- January 14, 2018
HI i just want to say thank to Brett for helping me chose the right car and also Brett a very nice person he go over 300% and more to make things happen to by a car i will alway buy a car from Brett all the time.if anybody looking to buy a great car go Mercedes Benz of Willoughby they treat you...
Response from the owner Replied: Hi Thiren- We are so happy to hear you had an awesome car buying experience while working with Brett and our dealership team. Thank you for taking the time to provide your feedback.
Google+ Review
- January 08, 2018
I haul cars for a living and In the last two years I have been to Mercedes-Benz of Willoughby maybe 15 times. Each time I've been here they are great! The sales representative's are kind and more than willing to assist with our needs and just about everytime will direct me in the right direction of...
Google+ Review
- January 08, 2018
I had the best experience shopping for my new car here. I came in looking to upgrade to a luxury car and Brett Leikin made the experience very easy and hassle free. He explained everything in great detail and showed me all the options that were available to me. Brett did a great job in finding the...
Google+ Review
- January 08, 2018
Thanks for taking the time to show me all the great products from Mercedes. Marquee Montgomery was a great guide through all the products Mercedes has to offer. He answered every concern I had and then some. I will definitely be back to visit Mercedes Benz Of Willoughby and look forward to working...
Google+ Review
- January 08, 2018
My salesman Brett Leikin was great to work with - I am very pleased with his service and professionalism. I highly recommend working with Brett if you are shopping at this location. 5 Stars!
Google+ Review
- January 08, 2018
I am in the process of moving back to Cleveland and was back in town from New York for the holiday break. Only having a finite amount of time to conduct my research on cars and make a purchase before heading back to NY was a daunting task.Luckily, I had the opportunity to work with Brett Leikin at...
Google+ Review
- January 08, 2018
A boutique experience with big dealer service. Michael Leiken has taken a cue from his father making this dealership all about personalized service. The delivery of our new Mercedes by Brian Rapoport was very informative and made the entire experience a pleasure.
Google+ Review
- January 08, 2018
I love my new GLC300, Marquee is a wonderful salesman that truly makes the car buying process easy. I HIGHLY RECOMMEND THIS DEALERSHIP
Google+ Review
- January 08, 2018
Thank you Mercedes-Benz of Willoughby and specifically Brett Leiken! Brett was extremely helpful and thorough, what a great salesman! Thanks again for the outstanding service.s
Google+ Review
- December 14, 2017
After mr. Leikins personal phone call they are 5 star kinda guys. How's that?? I'm looking for a second sprinter and the wife is looking for her next benz.
Response from the owner Replied: Thanks David! Please know that your feedback is important to us and our management team.Our goal is to ensure that you have a 5-star car buying and service experience at our dealership.
Google+ Review
- December 08, 2017
Google+ Review
- December 06, 2017
After mr. Leikins personal phone call they are 5 star kinda guys. How's that
Response from the owner Replied: Thanks David! Please know that your feedback is important to us and our management team.Our goal is to ensure that you have a 5-star car buying and service experience at our dealership.
Google+ Review
- December 05, 2017
Ahmed Krayem helped me in the purchase of my new GLE450. He made the experience smooth and easy, and was extremely helpful throughout the process.
Google+ Review
- December 05, 2017
After mr. Leikins personal phone call they are 5 star kinda guys
Response from the owner Replied: Please know that your feedback is important to us and our management team.Our goal is to ensure that you have a 5-star car buying and service experience at our dealership.Someone from our senior management team will contact you today to discuss how we can make your experience better. We look forward to speaking with you soon.
Yelp Review
- December 05, 2017
Ahmed Krayem was very knowledgeable and helpful. I was impressed by his knowledge and demeanor. I will definitely talk to him again the next time I am in the market for a vehicle!
Google+ Review
- November 29, 2017
Cars.com Review
- November 24, 2017
Our salesman, Dave P., made the whole process easy. He delivered our new car to our home, picked up trade-in car, brought loaner car to our home to have new key paired with new car. Then picked up loaner. Ive never had such great service. I highly recommend this dealership. I highly recommend...
Google+ Review
- November 09, 2017
We just purchased a used car from Leikin Motor Companies. Our Sales Consultant, David Pecek, was really helpful. The price was fair. The process was more than simple. Both were really appreciated as I drove from Massillon, OH to purchase the car.
Cars.com Review
- November 06, 2017
Car buying experience has about 2% to do with actually buying the car and 98% with the service after the sale. In less than 4000 characters I need to describe the experience of dealing with this dealer... I've been dealing with Leikin for more than a decade and every experience has been better than...
Cars.com Review
- November 04, 2017
We lucked out and got a salesman named Dave P. from all the vehicles that we have purchased through the internet, this by far was the smoothest transition we had ever experienced . We had constant communication through text or by phone, never in the dark about anything. Even when we negotiated on...
Cars.com Review
- November 04, 2017
The sales staff was very professional and knowledgeable . They had a large inventory and worked seamlessly with us on making an agreeable deal. It was not a high pressure experience but was professional and comfortable. We were very impressed with the personalized explanation of all the systems...
Google+ Review
- October 30, 2017
They were great and very professional
Google+ Review
- October 24, 2017
Google+ Review
- October 04, 2017
I went in expecting to purchase a CPO used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Marquee Montgomery took the time to give me all of my options and was never pushy. I ended up getting a brand new car C300 that I LOVE. He even took the time to...
Google+ Review
- October 02, 2017
Brian and Michael were very helpful in my selection of a new Mercedes. I did not know what I wanted when I first walked in the door, but after speaking with them about my lifestyle and budget, we were able to narrow it down to a few choices. They always gave me the space I needed during the buying...
Response from the owner Replied: Adam-Thank you for taking the time to write a review about the ease of your car buying process at our dealership. Please do not hesitate to let us know if you need anything further. We look forward to seeing you again soon!
Google+ Review
- September 29, 2017
Mercedes-Benz wasn't even on my radar when it was time to purchase a new car, but decided as long as I was driving by to see what they had. I was fortunate to meet Brett Leikin who answered all my questions, helped me determine which vehicle would suit me, took me for a test drive and told me about...
Response from the owner Replied: Hi Debra! We are so pleased to hear you had a fantastic car buying experience working with Brett Leikin and our other dealership team members. Thank you for the opportunity to earn your business. Next time you are in the area, dont forget to stop by for a car wash : )
Google+ Review
- September 15, 2017
The staff was very helpful and had fair prices. We had a great experience and would buy from them again.
Response from the owner Replied: Brandon, thank you so much for the kind review! It was a pleasure meeting you and we appreciate the fact that you traveled a distance to do business with us. Enjoy your Certified C Class!
Cars.com Review
- September 15, 2017
Great experience and would highly recommend. Very knowledgeable staff
Google+ Review
- September 08, 2017
Cars.com Review
- September 05, 2017
Got a great deal on my Volvo XC90. Ken was very informative and knew about the best sales for me and knew about the Volvo product as well.
Google+ Review
- August 06, 2017
Google+ Review
- August 04, 2017
I recently purchased a Mercedes-Benz C300 through Leikin Motor Company in Willoughby, Ohio. Brian Rapoport was extremely helpful and professional throughout the entire process. I would highly recommend using this car dealership and requesting Brian as your service representative. It was a great...
Response from the owner Replied: Marie, thank you so much for the kind review! We are so happy that you love your new c300. We will see you soon for car washes!Sincerely,The MB Willoughby Team
Cars.com Review
- August 04, 2017
I recently purchased a Mercedes-Benz C300 through Leikin Motor Company in Willoughby, Ohio. Brian Rapoport was extremely helpful and professional throughout the entire process. I would highly recommend using this car dealership and requesting Brian as your service representative. It was a great...
Yelp Review
- August 04, 2017
I recently purchased a Mercedes-Benz C300 through Leikin Motor Company in Willoughby, Ohio. Brian Rapoport was extremely helpful and professional throughout the entire process. I would highly recommend using this car dealership and requesting Brian as your service representative. It was a great...
Google+ Review
- August 03, 2017
I recently bought a certified vehicle from the dealership and the whole experience was great. Overall value of money, ease in the process, and up to the mark professionalism and service. I worked with David Pecek for the deal and that interaction was professional and friendly. He went out of the way...
Cars.com Review
- August 03, 2017
I recently bought a certified vehicle from the dealership and the whole experience was great. Overall value of money, ease in the process, and up to the mark professionalism and service. I worked with David Pecek for the deal and that interaction was professional and friendly. He went out of the way...
Google+ Review
- August 01, 2017
My husband and I experienced exceptional service from our salesman Dave Pescek . Dave went above and beyond to locate a car for us that was not on his lot. It took a few attempts as other dealers did not have their inventory updated on the computer . Dave was persistent and located the car we...
Cars.com Review
- August 01, 2017
This is the 4th vehicle we purchased from Leikin Mercedes. Dave Pecek was wonderful to work with . He searched for the vehicle we were looking for and went above and beyond with his customer services . We have had exceptional service from Leikin Mercedes. We will continue to use them in the...
Google+ Review
- July 24, 2017
We decided to look at the Mercedes and went to Leikin after a very poor sales experience with Classic Lexus. The process could not have been more enjoyable. From the first encounter on the lot to the final stages of signing paperwork, every person in the process was so professional and helpful....
Google+ Review
- July 21, 2017
We decided to look at the Mercedes and went to Leikin after a very poor sales experience with Classic Lexus. The process could not have been more enjoyable. From the first encounter on the lot to the final stages of signing paperwork, every person in the process was so professional and helpful....
Google+ Review
- July 18, 2017
Very good customer service. Craig Thompson is amazing.
Google+ Review
- July 10, 2017
We decided to look at the Mercedes and went to Leikin after a very poor sales experience with Classic Lexus. The process could not have been more enjoyable. From the first encounter on the lot to the final stages of signing paperwork, every person in the process was so professional and helpful....
Google+ Review
- July 05, 2017
I don't think I could've imagined a smoother car buying experience if I tried. Brian Rapoport was extremely knowledgeable and professional throughout the whole process. Customer service is definitely a priority as shown through Brian's care and passion. He, along with the rest of the dealership,...
Yelp Review
- July 05, 2017
I don't think I could've imagined a smoother car buying experience if I tried. Brian Rapoport was extremely knowledgeable and professional throughout the whole process. Customer service is definitely a priority as shown through Brian's care and passion. He, along with the rest of the dealership,...
Google+ Review
- June 07, 2017
Google+ Review
- May 26, 2017
We had the BEST experience with Marquee! Communication and knowledge our new Mercedes was exceptional!! We love our Mercedes GLC 300!!! We also love our new Mercedes family!
Google+ Review
- May 19, 2017
Leikin Mercedes of Willoughby treated me exceptionally well before my sale...and customer service has not diminished afterwards. I was out of town but they worked with me over the phone to get the exact car I wanted transferred to their location for sale and pickup. And they still worked with me...
Cars.com Review
- May 11, 2017
Recently purchased a pre-owned car. Brian Rapoport and Burt Davidson did everything they could to make sure that I was satisfied with the car and the deal. I would strongly recommend this dealership.
Matt Morris Replied: We are so excited to hear you are enjoying your vehicle. Thank you for your positive feedback. Please let Brian or Burt know if you need anything else!
Google+ Review
- May 08, 2017
The purchase of my Pre-Owned vehicle was a smooth and easy transition. Brian Rapoport was very knowledgeable about the car. He provide me Education on the car and was super friendly. It only took about two hours from financing to out the door, Brian has made a few follow up calls to make sure I was...
Yelp Review
- May 06, 2017
Keep driving. Go elsewhere. We purchased a certified 2013 450GL. The car is fine: it's a Mercedes. Find another dealer though. The salesperson's description of the warranty has been wrong now twice. In addition, the salesman assured us that all four tires were brand new. After 8 thousand miles the...
Google+ Review
- May 01, 2017
Hands down best experience I've had buying a vehicle. Jordan Dengel is a great example of what a salesman should be. He was honest and that's hard to find anymore. The entire staff was very nice and professional. I would recommend this dealership to anyone!
Cars.com Review
- May 01, 2017
I have been to other Volvo dealerships before (which I did not enjoy) and my experience at Leikin provides me with a sense of security that my car is being cared for. I also truly enjoy interacting with David because he explains every detail and also tells great stories. I absolutely love my Volvo...
Matt Morris Replied: Thank you for your positive feedback! Please let us know if you need anything : )
Google+ Review
- April 21, 2017
Can't say enough about the good people at the Willoughby Mercedes dealership. They provide great service and great prices and you are treated in an HONEST and professional manner. I travel from Erie PA, rather than our local dealer, for these reasons. Call Dave Picek when you need a car!
Yelp Review
- April 18, 2017
The service dept under the management of Mike Bonitati did an excellent job of making my wife and I feel welcome during our visit, Mike answered all of our questions and by the time we left the dealership we felt we had made a friend, very rare experience in the service industry these days. We will...
Google+ Review
- April 09, 2017
Google+ Review
- April 06, 2017
Horrible service department. I'll never use again!
Response from the owner Replied:
Google+ Review
- March 30, 2017
Great buying experience with Dave Pecek. Got there at 1 PM, test drove the car, indicated that I wanted to buy it, went to the bank and lunch, drove away with the new car by 3 PM. No hassles, very knowledgeable. Worth driving to Willoughby from Ann Arbor, MI to get the better deal. Even the...
Cars.com Review
- March 30, 2017
I found this car on cars.com, and was amazed at the price relative to other cars I had seen, especially given the miles (less than 10,000). I contacted the dealer on Monday and drove home with the "new" car on Wednesday. Was literally at the dealer for less than an hour (left for lunch and to go...
Google+ Review
- March 28, 2017
I had a great experience here. The sales guy I had (Dave Pecek) was super knowledgable about their cars and able to give me clear answers to all my questions. He was also not pushy and did not insult my intelligence. Everything went smooth and of course the car I got is awesome!
Cars.com Review
- March 28, 2017
I had an awesome experience. The sales guy (Dave Pecek) was super knowledgable and not pushy. He gave me clear answers to all my questions and was not pushy at all. Overall, the process was very smooth and pleasant. Can't believe how easy it was. And my car is awesome!
Google+ Review
- March 24, 2017
While we not able to do a deal based on unreasonable pricing, the salesperson Brian Rappaport worked tiresly. His level of communication and quick response time made the experience a good one despite not resulting in a purchase.
Google+ Review
- March 09, 2017
Found a vehicle on Truecar, contacted the dealership and was put in-touch with salesman Brian Rapoport. Had an amazing experience, customer care was amazing, quality of cars were great, and overall experience with Leikin Motors was incredible.
Yelp Review
- March 08, 2017
Hello,My name is Victoria Martin. After my 2011 ML350 was recently totaled, I was not thrilled nor prepared to even begin looking for another vehicle. I initially located several ML350's on the internet and eventually narrowed my search down to 3 vehicles at different dealerships. The first...
Google+ Review
- February 23, 2017
Response from the owner Replied: Mr. Young, Please know that your feedback is important to us and our management team. Our goal is to ensure that you have a 5-star car buying and service experience at our dealership . Someone from our management team will reach out to you today to see if there is anything we can do to assist you further.