Cars.com Review
- May 06, 2025
We recently purchased a GLE 350 from this dealership. It was the best new car buying experience that we have ever had. Kevin Conant was absolutely the greatest! He listened, he researched and he delivered with no hassle on his first attempt. There was no need for negotiation. We absolutely enjoyed...
Cars.com Review
- May 04, 2025
We had a great experience with this group, and the team that helped us was terrific - especially, Frank Waite. The team walked us through all the steps, made the paperwork a breeze, and gave us a thorough tutorial on all the vehicle features to make the most of our new purchase. Would highly...
Cars.com Review
- May 04, 2025
We had a great experience with this group, and the team that helped us was terrific - especially, Frank Waite. The team walked us through all the steps for our new GLC300, made the paperwork a breeze, and gave us a thorough tutorial on all the vehicle features to make the most of our new purchase....
Cars.com Review
- April 20, 2025
The team at Mercedes-Benz of Willoughby provided excellent customer service during the purchase of our new vehicle. Sales, finance, service and management worked together to ensure that the customer experience was tailored to our specific needs. The sales team listened and patiently allowed us to...
Cars.com Review
- April 20, 2025
The team at Mercedes-Benz of Willoughby provided excellent customer service during the purchase of our new vehicle. Sales, finance, service and management worked together to ensure that the customer experience was tailored to our specific needs. The sales team listened and patiently allowed us to...
Cars.com Review
- April 18, 2025
HIGHLY recommend working with Frank Waite for your next purchase or lease. This is the second vehicle I have leased with him. His product knowledge was extensive. His attention to detail and excellent follow up was impressive and appreciated. He was mindful of my schedule. Frank was easily...
Cars.com Review
- April 18, 2025
HIGHLY recommend working with Frank Waite for your next purchase or lease. This is the second vehicle I have leased with him. His product knowledge was extensive. His attention to detail and excellent follow up was impressive and appreciated. He was mindful of my schedule. Frank was easily...
Cars.com Review
- April 03, 2025
Awesome Dealership !!! Kevin was the salesman i done my dealing with and he was very up front and honest from the start. I purchased a 2013 Chevy Equinox from him. I am from Maryland and made this purchase site unseen and the vehicle was just a described by Kevin. I am more then 100% happy with my...
Cars.com Review
- April 03, 2025
Awesome Dealership !!! Kevin was the salesman i done my dealing with and he was very up front and honest from the start. I purchased a 2013 Chevy Equinox from him. I am from Maryland and made this purchase site unseen and the vehicle was just a described by Kevin. I am more then 100% happy with my...
Cars.com Review
- March 23, 2025
Frank, Ty and Gabe provided an experience nothing short of outstanding. The team at Leikin Mercedes-Benz provided exceptional service which made the process smooth and enjoyable from beginning to end! This is our 3rd Mercedes, and the service remains first class!
Cars.com Review
- March 23, 2025
Frank, Ty and Gabe provided an experience nothing short of outstanding. The team at Leikin Mercedes-Benz provided exceptional service which made the process smooth and enjoyable from beginning to end! This is our 3rd Mercedes, and the service remains first class!
Cars.com Review
- March 14, 2025
Recent purchase of a 2025 GLE 350 was a great experience. Frank Waite, our salesman, and Gabe Despres, sales manager, were excellent in helping us make the deal work.
Cars.com Review
- February 13, 2025
Kevin Conant took care of us from the second we walked in! What a super experience. He is so knowledgeable and the dealership is so great. I highly recommend if you are looking for a new or used car.
Cars.com Review
- January 27, 2025
It was a great experions. Quick help and quick paperwoork. Kelvin was very friendly and helpfull.
Google Review
- January 12, 2025
My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...
Cars.com Review
- January 12, 2025
My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...
Cars.com Review
- January 12, 2025
My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...
Cars.com Review
- January 12, 2025
My salesman, Kevin Conant is very personable and did a great job. He understood what I was looking for and found multiple cars for me. When the one I wanted was unfortunately sold before he could get it - he immediately found another that matched it very closely, and ended up having some changes...
Google Review
- January 10, 2025
Can't say enough about these guys. Great group, always willing to help any way they can.
Google Review
- January 07, 2025
I am beyond grateful for Mike Liekin and his incredible team at Mercedes-Benz of Willoughby! After purchasing my Mercedes from another dealership and having an absolutely horrific experience, I almost regretted getting one altogether. Thankfully, I remembered an email exchange with Mike from about a...
Google Review
- December 23, 2024
I purchased a car at Mercedes of Willoughby rather than my local Mercedes dealer because of the responsiveness and service that were provided. Action was taken immediately to find the car I wanted and communication was fantastic. Overall, the process was a wonderful experience.
Cars.com Review
- December 23, 2024
I purchased a car at Mercedes of Willoughby rather than my local Mercedes dealer because Willoughby was infinitely more responsive and helpful. Action was taken immediately to find the car I wanted and communication was fantastic. Overall, the process was a wonderful experience.
Google Review
- December 23, 2024
The family of Mercedes is made up of a tightly-knit, dedicated team that truly stands out. During my recent visit, I had the pleasure of speaking with a young lady named Alison, who played a crucial role in making the entire process seamless and efficient. She was not only knowledgeable but also...
Google Review
- December 16, 2024
I was never expecting to drive a Mercedes-Benz ever. My home is (was) loyal to a different car brand.When I was matched up with Mo as my salesperson my experience went above and beyond expectations! He was extremely nice and upbeat/knowledgeable regarding the vehicles/helped me to feel comfortable...
Google Review
- December 16, 2024
Google Review
- December 13, 2024
I am a new customer of the dealership and the service department. I have brought my vehicle a couple of times for service during my 6 months of ownership. Raj, is very responsive and knowledgeable. He provides transparent and accurate assessments and great suggestions/recommendations. He is...
Google Review
- December 11, 2024
The service received at Mercedes of Willoughby was top tier from the first interaction until the end. The internet specialist Alicia’s communication skills were excellent, as well as Charles and Ty. Everything was handled swiftly, and I felt very informed. I highly recommend this dealership.
Google Review
- December 10, 2024
This is an absolute disappointment. After being a loyal customer of Mercedes-Benz of Willoughby, also known as Leikin Mercedes, for 25 years, I’m appalled by how the dealership has deteriorated under the new generation of management. What used to be a well-run, professional establishment under the...
Yelp Review
- December 10, 2024
This is an absolute disappointment. After being a loyal customer of Mercedes-Benz of Willoughby, also known as Leikin Mercedes, for 25 years, I'm appalled by how the dealership has deteriorated under the new generation of management. What used to be a well-run, professional establishment under the...
Google Review
- December 02, 2024
This is our second Mercedes from Leikin MB. Great family dealership. We loved working with Frank. He was very knowledgeable, responsive, but not at all pushy. Answered all our questions and found the exact car we wanted so we did not have to wait for a new build. Highly recommend!
Google Review
- December 01, 2024
The whole process of discussing vehicle, test-driving, ordering, and delivering the car was very professional.
Google Review
- November 30, 2024
I had a phenomenal car purchase experience. Kevin C. was very knowledgeable on the vehicle and real informative on everything else, it was a pleasure working with him. The entire staff was also very friendly. All of my future purchases will be from this location.
Google Review
- November 29, 2024
Took my car in for Service A today. The service was fast, efficient and the staff were pleasant. In and out in about an hour. Thank you!
Google Review
- November 29, 2024
Car purchase made simple by Sales Representative, Mo! I just purchased the car of my dreams with the help of Mo. After countless dealerships visit, I finally found myself at this dealership and Mo made the experience so simple and painless. He gave me the opportunity and space to make this big...
Google Review
- November 29, 2024
Google Review
- November 29, 2024
Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...
Cars.com Review
- November 26, 2024
Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...
Cars.com Review
- November 26, 2024
Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...
Cars.com Review
- November 26, 2024
Normally I don’t write reviews unless I have exceptional experience and this was one of them. I flew to this dealership all the way from Seattle, WA to buy a car that I was looking for 2 years(Mercedes GLS 63AMG)They picked me up from the airport. Car was clean, washed, detailed, all services were...
Google Review
- November 21, 2024
I thought owning two Cadillacs in the past was exciting. Not anywhere near the exciting, special, professional, personable experience as with Mercedes-Benz of Willoughby. They are second to none.I am leasing a 2024 Mercedes CLE300C4. To say it is of superb quality and luxuriousness is an...
Cars.com Review
- November 21, 2024
I thought owning two Cadillacs in the past was exciting. Not anywhere near the exciting, special, professional, personable experience as with Mercedes-Benz of Willoughby. They are second to none. I am leasing a 2024 Mercedes CLE300C4. To say it is of superb quality and luxuriousness is an...
Google Review
- November 21, 2024
I would like to thank Mo Soliman for a great experience in the purchase of my 2025 GLE. Mo was extremely knowledgeable and helpful in my decision to purchase , He help get me the best price possible. and he was patient and very friendly. thanks again Mo
Google Review
- November 16, 2024
Google Review
- November 13, 2024
Google Review
- November 12, 2024
Google Review
- November 08, 2024
Amazing experience from start to finish. A family owned operation where the customer comes first in a non pressured non stressful environment. No hidden agenda straight forward from start to finish. Special thanks to Michael, Frank and Ty. Shout out to Kadence who reviewed the features of the car...
Response from the owner Replied: Thank for working with us, Peter! Enjoy your new Mercedes-Benz!
Cars.com Review
- November 08, 2024
Amazing experience from start to finish. A family owned operation where the customer comes first in a non pressured non stressful environment. No hidden agenda straight forward from start to finish. Special thanks to Michael, Frank and Ty. Shout out to Kadence who reviewed the features of the car...
Cars.com Review
- November 08, 2024
Amazing experience from start to finish. A family owned operation where the customer comes first in a non pressured non stressful environment. No hidden agenda straight forward from start to finish. Special thanks to Michael, Frank and Ty. Shout out to Kadence who reviewed the features of the car...
Google Review
- November 06, 2024
I had a wonderful experience at Mercedes-Benz of Willoughby. The entire staff was friendly, attentive, and knowledgeable. Most notably, Frank made did an excellent job of making me feel comfortable throughout the process. Being a young buyer I have often felt dismissed or treated differently at...
Cars.com Review
- November 06, 2024
I had a wonderful experience at Mercedes-Benz of Willoughby. The entire staff was friendly, attentive, and knowledgeable. Most notably, Frank made did an excellent job of making me feel comfortable throughout the process. Being a young buyer I have often felt dismissed or treated differently at...
Google Review
- November 03, 2024
Frank Waite is amazing , he help me in found the exact car that I wanted
Google Review
- November 02, 2024
Sales Mo was very helpful in helping us get into a vehicle we liked. He is very knowledgeable of all the vehicles and helped us make a decision. The features the vehicle has to offer are amazing. Also, noticed the people there were nice and welcoming and received answers to all my questions. Unlike...
Google Review
- October 31, 2024
Raj was exceptionally nice and informative over the phone, and very friendly when I brought my car in for n oil change.
Google Review
- October 31, 2024
So last month, My Wife was looking for a forerunner after moving back to Colorado, we’ve always been a diehard Toyota family. She wanted a voodoo blue or a Calvary blue TRD pro we had only found one Calvary blue but it had been in an accident. We found nine voodoo blues, 4Runners and after messaging...
Cars.com Review
- October 31, 2024
So last month, My Wife was looking for a forerunner after moving back to Colorado, we’ve always been a diehard Toyota family. She wanted a voodoo blue or a Calvary blue TRD pro we had only found one Calvary blue but it had been in an accident. We found nine voodoo blues, 4Runners and after messaging...
Cars.com Review
- October 31, 2024
So last month, My Wife was looking for a forerunner after moving back to Colorado, we’ve always been a diehard Toyota family. She wanted a voodoo blue or a Calvary blue TRD pro we had only found one Calvary blue but it had been in an accident. We found nine voodoo blues, 4Runners and after messaging...
Cars.com Review
- October 31, 2024
So last month, My Wife was looking for a forerunner after moving back to Colorado, we’ve always been a diehard Toyota family. She wanted a voodoo blue or a Calvary blue TRD pro we had only found one Calvary blue but it had been in an accident. We found nine voodoo blues, 4Runners and after messaging...
Google Review
- October 30, 2024
Google Review
- October 30, 2024
Google Review
- October 30, 2024
This was our second Mercedes purchase. Our first purchase was from Bedford which was not great so we were a little skeptical. We were greeted by Michael Leikin (owner) the moment we walked into the Leikin dealership. He introduced us to Kevin Conant. Kevin is amazing! He took his time to show us 3...
Google Review
- October 28, 2024
My company recently purchased a GLS 450 (which is a wonderful car) Mo and Bret both helped us along the way through the car buying process and made it very easy.
Google Review
- October 25, 2024
We recently purchased a vehicle from the Mercedes Benz of Willoughby and we couldn’t be happier with the experience. Michael Leikin went above and beyond to find the exact car we were looking for. He was very responsive, answered all of our questions, and made the entire purchase process a...
Cars.com Review
- October 25, 2024
We recently purchased a vehicle from the Mercedes Benz of Willoughby and we couldn’t be happier with the experience. Michael Leikin went above and beyond to find the exact car we were looking for. He was very responsive, answered all of our questions, and made the entire purchase process a...
Cars.com Review
- October 25, 2024
We recently purchased a vehicle from the Mercedes Benz of Willoughby and we couldn’t be happier with the experience. Michael Leikin went above and beyond to find the exact car we were looking for. He was very responsive, answered all of our questions, and made the entire purchase process a...
Google Review
- October 24, 2024
The service department here is exceptional. I’ve owned many vehicles over my years so I’ve been to a lot of dealerships and service departments and the service department and everything about this dealership is excellent! From purchasing to service ,outweighs any of the other ones that I’ve had to...
Google Review
- October 22, 2024
Mo at Leikin Motor Company was amazing to work with! He made my dream car a possibility. Everyone there was kind and knowledgeable and made our car buying experience an easy one. Mo was responsive to questions and concerns and genuinely just wanted to help.
Cars.com Review
- October 22, 2024
Mo at Mercedes-Benz of Willoughby was amazing to work with! He made my dream car a possibility. Everyone there was kind and knowledgeable and made our car buying experience an easy one. Mo was responsive to questions and concerns and genuinely just wanted to help.
Cars.com Review
- October 22, 2024
Mo at Mercedes-Benz of Willoughby was amazing to work with! He made my dream car a possibility. Everyone there was kind and knowledgeable and made our car buying experience an easy one. Mo was responsive to questions and concerns and genuinely just wanted to help.
Cars.com Review
- October 22, 2024
Mo at Mercedes-Benz of Willoughby was amazing to work with! He made my dream car a possibility. Everyone there was kind and knowledgeable and made our car buying experience an easy one. Mo was responsive to questions and concerns and genuinely just wanted to help.
Cars.com Review
- October 21, 2024
Frank Waite was really helpful, nice, personable, and not pushy at all. We hate car shopping more than anything, but Frank made it a tolerable experience!
Cars.com Review
- October 21, 2024
Frank Waite was really helpful, nice, personable, and not pushy at all. We hate car shopping more than anything, but Frank made it a tolerable experience!
Google Review
- October 14, 2024
Google Review
- October 14, 2024
My experience at Mecedes of Willoughby was one of the best. Mo Soliman is great Sales Consultant. He is very professional and made my experience very amazing. He located the vehicle that I wanted and in the my price range. Gabe the Sales Manager and Ty Finance Manager was also great!
Cars.com Review
- October 14, 2024
Worked with Mo and, he was the greatest!! Great dealerships. Will definitely be back again
Cars.com Review
- October 14, 2024
Worked with Mo and, he was the greatest!! Great dealerships. Will definitely be back again
Google Review
- September 21, 2024
The best car buying experience that my wife and I have had. Brett was super friendly and communicated wonderfully through the purchasing process. The car was beautiful and they made sure that it was topped with fuel and fully detailed before leaving. Frank was very helpful in explaining the car's...
Cars.com Review
- September 17, 2024
Mo is by far the greatest sales person we have worked with. He is very knowledgeable, patient and responsive. He made our experience buying our GLS stress free, and even fun! Mo, Brett and Francesco ensured an excellent buying experience!
Cars.com Review
- September 17, 2024
Mo is by far the greatest sales person we have worked with. He is very knowledgeable, patient and responsive. He made our experience buying our GLS stress free, and even fun! Mo, Brett and Francesco ensured an excellent buying experience!
Cars.com Review
- September 17, 2024
Mo is by far the greatest sales person we have worked with. He is very knowledgeable, patient and responsive. He made our experience buying our GLS stress free, and even fun! Mo, Brett and Francesco ensured an excellent buying experience!
Cars.com Review
- September 17, 2024
I had a great experience at Leikin Mercedes. My salesman, Frank Waite, was professional and patient . He spent at least 45 minutes with me in my new car explaining all the technology . I also had a great experience with Cadence and Ty.
Google Review
- August 31, 2024
We have now bought a few cars at Mercedes Benz of Willoughby and Mo has been amazing. We have come from other Mercedes dealers in the past as their service and prices have not been as good so we have continued to do business with Mercedes benz of Willoughby. Thanks!
Google Review
- August 31, 2024
Service Advisor Raj at Willoughby Mercedes Benz is a knowledgeable scholar and honest to the core.
Cars.com Review
- August 27, 2024
Just bought a new MB GLC300. Great experience at Leikin Motors. Really had one of the best car buying experiences that I could ever ask for. The salesman, Frank Waite was top notch. Highly recommend him.
Cars.com Review
- August 27, 2024
Just bought a new MB GLC300. Great experience at Leikin Motors. Really had one of the best car buying experiences that I could ever ask for. The salesman, Frank Waite was top notch. Highly recommend him.
Cars.com Review
- August 27, 2024
Just bought a new MB GLC300. Great experience at Leikin Motors. Really had one of the best car buying experiences that I could ever ask for. The salesman, Frank Waite was top notch. Highly recommend him.
Google Review
- August 19, 2024
Google Review
- August 15, 2024
Service is excellent everytime I come in. Every single person excels in customer service. I love this dealership.
Response from the owner Replied: Hi Vickie,Thank you for your feedback regarding your experience with our team in the service department. We will be sure to pass along your positive review to them. Thank you for your continued business over the years!
Google Review
- August 15, 2024
Terrible Experience and Unacceptable ServiceI recently purchased a vehicle from this Mercedes Benz dealership on July 26, 2024, and paid $1,500 for what I expected to be a premium shipping service. Unfortunately, the entire experience was nothing short of a nightmare.First, there was zero proactive...
Response from the owner Replied: Hello Ms. Johnson, As you know our senior management team has been in direct communication with you, and are working very hard to go above and beyond to resolve your concerns. The comments you have provided are very uncharacteristic of the experience our team strives to provide to our clients. We look forward to continuing to assist you.
Google Review
- August 14, 2024
Very simple and easy process - thank you !
Response from the owner Replied: Hi Holly! Thank you for your positive feedback. We are so glad to hear you had a simple and easy process with our team.
Google Review
- August 14, 2024
I’m looking for a car for my wife. So I found one car that my wife likes on Mersedes in Willoughby website. So we did stop yesterday at dealer place. For 10 minutes we were walking around parking lot-nobody came out. Than we walked to office building. Now we were standing in the middle of office...
Response from the owner Replied: Hi Roman, We are sorry to hear you feel this way. Someone from our senior management team will will be contact with you to discuss these concerns. This feedback is very surprising to us; what you have described is uncharacteristic of any of our team members, or our goal as an organization. We look forward to speaking with you soon!
Google Review
- August 13, 2024
Had a great experience with Mo. Walk me through the car buying progress with ease.
Response from the owner Replied: Hi Dee! Thank you taking the time to post a review. Enjoy your new Mercedes-Benz!
Google Review
- August 13, 2024
Cars.com Review
- August 12, 2024
As a family we have just bought our fifth car from MB of Willoughby. The experience has always been nothing short of wonderful. Frank Waite is a wonderful salesperson to deal with along with Michael Leikin. They always have the best interests of the consumer in mind. They are straightforward and...
Google Review
- August 12, 2024
As a first time pre owned Mercedes Benz buyer, this dealership was a great experience. Frank Waite was my sales person and he went above and beyond accommodating my needs, especially being an out of state buyer. The dealership picked me up from the airport, the car was detailed and looked as good as...
Response from the owner Replied: Hi Arban,We are happy to hear you had a positive experience working with Frank and our team! Thank you for the business, and enjoy your new Mercedes-Benz!
Cars.com Review
- August 09, 2024
Mercedes-Benz of Willoughby is one of the most pleasurable car buying experience I ever had. Car buying is usually not a good experience unfortunately . from my initial contact with the Internet sales person Alicia Burton to Frank Waite the salesman to Brett Leikin the used car manager they were...
Cars.com Review
- August 09, 2024
Mercedes-Benz of Willoughby is one of the most pleasurable car buying experience I ever had. Car buying is usually not a good experience unfortunately . from my initial contact with the Internet sales person Alicia Burton to Frank Waite the salesman to Brett Leikin the used car manager they were...
Cars.com Review
- August 09, 2024
Mercedes-Benz of Willoughby is one of the most pleasurable car buying experience I ever had. Car buying is usually not a good experience unfortunately . from my initial contact with the Internet sales person to Frank the salesman to Brett the used car manager they were all absolutely amazing. We...
Google Review
- August 05, 2024
The friendliest employees!!! Fantastic service! Would definitely buy again and recommend others check Leikin before purchasing a new Mercedes or Volvo.
Google Review
- August 02, 2024
Kurtis was very professional and made this a pleasant buying experience.
Google Review
- August 02, 2024
we had a great experience! Kurtis went above and beyond for my daughter to have a memorable day and the entire staff was kind and attentive to all of us! Thank you for making us feel like valued customers
Cars.com Review
- July 29, 2024
This dealership was great from start to finish my sales person Frank was awesome. He provided a wonderful buying experience. Everyone was very kind and professional. They explained everything in detail about the vehicle in depth. Michael the manager was terrific as well.
Google Review
- July 29, 2024
I contacted Leiken Mercedes after a terrible experience with north Olmsted Mercedes. I was put in contact with Kurtis Borsi (sales expert) & his sales manager Gabe, they went above & beyond to find the vehicle I wanted. After a few mishaps non of which was their fault found the car! Kurtis was very...
Google Review
- July 28, 2024
I had the pleasure of working with Mo. He was very kind, helpful, knowledgeable, and got me to my payment goal on my 2024 GLC. I would definitely recommend asking for him!
Google Review
- July 24, 2024
had a wonderful experience with this dealership! Alicia and Kurtis were very quick to respond, friendly, and easy to work with. I was hesitant purchasing a used vehicle to begin with but the vehicle was well serviced and cleaned prior to my purchase. fully recommend buying a car from here!
Google Review
- July 19, 2024
Google Review
- July 10, 2024
Very helpful and friendly. Charles Porter was my salesman and did a great job answering all of my questions. There was a small hiccup in the paperwork process but they got in resolved promptly and professionally. Would definitely work with them again.
Google Review
- July 07, 2024
I was so excited to buy my first luxury vehicle and I’m so glad I chose Leiken. Kevin was so helpful and a joy to work with from the moment we met. He went out of his way to make the purchase a true experience! The car was wrapped with a bow after arriving to the dealership. I was so...
Response from the owner Replied: Congrats Lona, we hope you enjoy your new Mercedes-Benz!
Google Review
- July 04, 2024
I had a great experience at Mercedes-Benz of Willoughby. My Sales Representative, Sage, was very helpful and answered all of my questions.
Cars.com Review
- July 02, 2024
Had a great buying experience with Mo Solomon and Brett Leikin on a recent used car purchase at Leikin.
Google Review
- July 01, 2024
I recently purchased a pre-owned Porsche Cayenne from Mercedes-Benz of Willoughby dealership and had an exceptionally positive experience. From the moment I called, the staff was welcoming and professional. Since I was out-of-state (Florida) - they took the time to send me detailed videos and answer...
Google Review
- June 29, 2024
I've been monitoring 2 SUVs on their website for some time. Today, I finally decided to pull the trigger. Drove to the dealership with cash in hand for a down pmt and pre-approved through my bank. Upon exiting the car, walking the lot for 15 minutes or so, and then returning to my vehicle, not a...
Response from the owner Replied: Hi J B, We are sorry to hear you feel this way. What you have described is very uncharacteristic of our team and our organization, as our number one goal is to provide a premium car buying experience for all of our victors and clients. We have passed your feedback on to our entire team, and can ensure that your next visit will be different. We would love the opportunity to earn your business and work with you.
Google Review
- June 28, 2024
We worked with Mo Solomon at the dealership. Mo was a pleasure to work with us and provided us invaluable advice as we made our decisions on the model and option packages.We also worked with dealership financing team to evaluate both the purchase and leasing options for the vehicle.Overall a very...
Google Review
- June 27, 2024
Excellent experience. Gabe (sales mgr) and Curtis (sales professional) were extremely helpful and knowledgeable.Exactly what I would expect from a Mercedes Dealership.
Google Review
- June 26, 2024
Mohamed Soliman was one of the greatest sales men I've ever worked with. He was very knowledgeable and helpful. He made the whole experience flawless. It's even funnier that we share the same name. I highly recommend him along with the whole Mercedes Benz Willoughby team!
Cars.com Review
- June 26, 2024
Mohamed Soliman was one of the greatest sales men I've ever worked with. He was very knowledgeable and helpful. He made the whole experience flawless. It's even funnier that we share the same name. I highly recommend him along with the whole Mercedes Benz Willoughby team!
Cars.com Review
- June 26, 2024
Mohamed Soliman was one of the greatest sales men I've ever worked with. He was very knowledgeable and helpful. He made the whole experience flawless. It's even funnier that we share the same name. I highly recommend him along with the whole Mercedes Benz Willoughby team!
Cars.com Review
- June 26, 2024
Mohamed Soliman was one of the greatest sales men I've ever worked with. He was very knowledgeable and helpful. He made the whole experience flawless. It's even funnier that we share the same name. I highly recommend him along with the whole Mercedes Benz Willoughby team!
Google Review
- June 26, 2024
I Was called by one of the sales associates to ask if I wanted to turn my Mercedes lease in 6months early so I stated that I had been called by several people to turn my vehicle in early at Bedford Mercedes but I decided to keep my truck until the end of my lease so I wouldn't have any negative...
Response from the owner Replied: Hi Makeba, We are sorry to hear you you feel this way. What you have described in your comments is uncharacteristic of how we conduct business with our customers. That said, the need for additional funds due at signing is not somthing we control at the dealership level. This request was based on credit score, deal structure, and the lenders approval. The request for additional funds down was required by the lender not our organization. Someone from our senior management team will reach out to you today to learn more about your experience, we look forward to speaking with you.
Google Review
- June 21, 2024
Google Review
- June 11, 2024
Negotiating better price was tough but thanks to Mo's patience, we made a deal.
Google Review
- June 08, 2024
I purchased a CLE 450 from Leiken Mercedes. The whole team was fantastic. Our salesperson, Charles Porter, was so easy to work with and made the experience stress free.
Cars.com Review
- June 08, 2024
I purchased a CLE 450 from Leiken Mercedes. The whole team was fantastic. Our sales person, Charles Porter, was so easy to work with and made the experience stress free.
Cars.com Review
- June 08, 2024
I purchased a CLE 450 from Leiken Mercedes. The whole team was fantastic. Our sales person, Charles Porter, was so easy to work with and made the experience stress free.
Cars.com Review
- June 06, 2024
Nice people specialy Mr MO thanks for everything and hope se you again I love this car and hope is gono be ok
Cars.com Review
- June 06, 2024
Nice people specialy Mr MO thanks for everything and hope se you again I love this car and hope is gono be ok
Google Review
- June 06, 2024
Google Review
- June 03, 2024
Best Mercedes dealer around! The service dept is top-notch as is the sales dept. We are lifetime loyal to Leikin Motors!! Thanks guys!!
Google Review
- June 03, 2024
As the old adage goes ... "as crooked as a used car salesman" definitely does NOT apply here. I found a 2020 GLS 450 that my wife & I liked and sent a message which was answered within an hour, on a weekend. Traded phone calls a few times, completed the credit application, made a deposit and the...
Cars.com Review
- June 03, 2024
Purchased 2020 GLS 450 online and within a few days it was in our garage, from Cleveland OH to Dallas TX. The sales & finance staff were great!!
Cars.com Review
- June 03, 2024
Kevin Conant and Leiken Motors were exceptional in providing an educational and quality experience for my self and my wife with our new C300.
Google Review
- May 28, 2024
Excellent experience. Mo was easy to work with. Very attentive and great follow through. Love the new Benz.
Cars.com Review
- May 28, 2024
Looking to purchase a new Mercedes S680 with a very unique spec and the dealership was incredible. Very responsive, fast and considerate of my wants and needs. They quickly located and brought the vehicle to their dealer. Kevin made it super easy to obtain the exact vehicle I was after. Two thumbs...
Google Review
- May 21, 2024
Cars.com Review
- May 17, 2024
Hello, good morning to the Leikin Motor dealership family, I would like to say that my salesperson, Mr. Kevin Conant, was the best! He walked me through everything I needed to know about online purchase. I don't trust giving out my personal information due to a prior scam I experienced online....
Google Review
- May 15, 2024
Google Review
- May 15, 2024
We drove up from central Ohio to check out a car at the dealership. We worked with Mr Porter who was very helpful and pleasant to work with. The car was super and a good value. The rest of the staff was very friendly and efficient. I have no problem recommending this dealership.