Google Review
- February 10, 2024
Google Review
- February 02, 2024
drove down from Detroit to purchase a used car and received 5 Star service from Brett, Alicia and Mo. Highly recommend buying a new or used car there. The car was in amazing condition- ken
Google Review
- January 29, 2024
I am so pleased with my experience here. I had the pleasure to work with Frank Waite who guided me through the process of buying my first Mercedes so seamlessly. He was so helpful, kind, and professional and never was pushy with anything. All of the employees were so nice; everyone always had a...
Google Review
- January 26, 2024
I have been buying cars for thirty years from eight different car companys to over 25 cars and buying a Mercedes GLE 350 from Willoughby Mercedes and salesman Frank Waite has to be the best car buying experience Ive ever had. Professionalism at its finest.
Google Review
- January 24, 2024
I just wanted to add that these folks went out of their way to help me. I drove in from Pittsburgh car was ready, perfectly cleaned as promised, very helpful and Kevin is extremely knowledgeable. I would highly recommend purchasing a car from these folks and will be doing so again . .
Google Review
- January 22, 2024
Google Review
- January 21, 2024
Alicia has helped me tremendously!! She let me kno what was going on every step of the way and was very polite. Even tho it took days for my final results, she was patient and expressed nothing but kindness thru texts. Hope to run into more people like her in this industry. Oh, btw she’s new and...
Google Review
- January 19, 2024
I have bought 2 cars from Mercedes Benz of WilloughbyAnd always get great service and vehicles! Very nice and professional staff with knowledge on every vehicle they sell! I’m actually going back to buy another vehicle.My Mercedes GLC43 AMG is AWESOME
Google Review
- January 14, 2024
Kevin Conant is an excellent salesmen and advisor for the purchase of my vehicle. I recommend him if you intend on purchasing a vehicle here. He has 40 years of experience in the industry and can point you in the right direction for the purchase you want to make.
Google Review
- January 12, 2024
I had a wonderful car buying experience here at Mercedes-Benz of Willoughby. I purchased a GLC 300 Coupe and I love it! The entire staff was very professional and friendly. My sales consultant Frank Waite is amazing... He was very knowledgeable and helpful thoughout the entire process. It was a...
Google Review
- January 10, 2024
I had a wonderful car buying experience here at Mercedes-Benz of Willoughby. I purchased a GLC 300 Coupe and I love it! The entire staff was very professional and friendly. My sales consultant Frank Waite is amazing... He was very knowledgeable and helpful thoughout the entire process. It was a...
Google Review
- January 09, 2024
I was given an electric loaner while my car was being serviced. I received thorough instructions on how to operate and drive it. This was very welcome as I had never driven one before.
Google Review
- January 06, 2024
Kevin sold me my first Benz. He is knowledgeable and very thorough in his process. Highly recommend this dealership and Kevin for your next luxury car purchase.
Google Review
- December 30, 2023
We had a fantastic experience today leasing a Mercedes from this dealership. Kevin Conant and Michael Leikin were great to work with. They made the process easy for us, were very attentive and honored the quote they gave us before we visited. We are super excited about our new GLB 250!
Response from the owner Replied: Thank you for your business, and positive review! This will help future customers learn about the experience they can expect to have when working with us. Enjoy your new Mercedes-Benz!!
Google Review
- December 28, 2023
Had my smoothest and most professional car buying experience with Kevin Conant, Sales Manager for Mercedes-Benz of Willoughby, part of Leikin Motor Companies. He streamlined the paperwork process and provided a thorough and concise vehicle familiarization. Kevin artfully condensed a complicated 500...
Cars.com Review
- December 27, 2023
Had my smoothest and most professional car buying experience with Kevin Conant, Sales Manager for Mercedes-Benz of Willoughby, part of Leikin Motor Companies. He streamlined the paperwork process and provided a thorough and concise vehicle familiarization. Kevin artfully condensed a complicated 500...
Google Review
- December 17, 2023
Excellent experience. Very friendly , knowledgeable staff.Shout out to our sales consultant Gene Hauck who was phenomenal. He was able to understand our needs, budget, timeline and able to come up with suitable purchase /model options. Highly recommended.
Google Review
- December 12, 2023
From the moment I stepped foot into their showroom, I was greeted with warmth and professionalism. (Mo) and the entire staff at Mercedes-Benz of Willoughby is second to none. You have a customer for life and I adore my GL450e!! Thank you!!
Google Review
- December 12, 2023
Everyone at this place is amazing; Mo and team did exceptionally well with showing me the car and making it a perfect gift for my wife!Mo was excellent and an asset to the company- Service Team is also A ++This is my second car purchase with them and as my wife said their will be a third!
Google Review
- December 10, 2023
We had a wonderful experience. Everyone was friendly, kind and accommodating to our family. Gene went above and beyond, staying late to show me the features of my new vehicle.
Google Review
- December 08, 2023
I have been taking our GL450 to Leikin Mercedes Benz of Willoughby for service for the five years since we have bought it. The service team of Deb, Mike and Greg are consistently exceptional at customer service. I have never had an experience that was less than 5 star. They are professional,...
Google Review
- December 07, 2023
Thank you a lot service on my GLC 300 was excellent! Costumer service was prompt and knowledgeable in addressing all my concerns. Highly recommend Willughby dealership for all services.
Response from the owner Replied: Thank you for your business and the positive feedback about your experience working with us. We look forward to seeing you soon!
Google Review
- December 07, 2023
When my wife and I came to purchase the vehicle, there were significant scratches and finish issues. Gene was our salesperson. They tried explaining that this was normal wear and tear and assured us it wasn’t an issue. After the Michael inspected the car he agreed with us and was going to take...
Response from the owner Replied: Hi Ryan, We are sorry to hear you feel this way. Someone from leadership team will will be contact with you to discuss these concerns. This feedback is very surprising to us; what you have described is uncharacteristic of any of our team members or our mission statement as an organization. It is our goal to provide an easy & premium car buying experience. We look forward to speaking with you soon, thank you for your time.
Google Review
- November 30, 2023
Working with Frank and Brett was a fantastic experience. Purchased a CPO GLS and vehicle is in immaculate condition. Very professional group and seamless car-buying experience.
Response from the owner Replied: Hello Chris! Thank you for the business, and taking the time to write this positive review about your experience working with Frank & Brett. Enjoy your new vehicle, and happy holidays!
Google Review
- November 28, 2023
Response from the owner Replied: Hi Rick, Thank you for providing your positive feedback, and your years of loyalty as a client. Please send Cynthia our warm regards. Thanks again, and Happy Holidays!
Google Review
- November 27, 2023
Great experience! I had the opportunity to work with salesman Mo. He was awesome! Finding my car was not easy but he was so diligent. Thank you for all the hardwork and being so kind and friendly throughout the entire process.If you go to Mercedes in Willoughby ask for Mo.
Google Review
- November 21, 2023
We had a great car buying experience from the team at Mercedes Benz of willoughby! Thanks to our salesman Kevin and finance manager Shelly for making this such a fun, easy, and positive experience from start to finish. We recommend them very highly.
Response from the owner Replied: Thank you for your positive feedback! Enjoy your new vehicle, and thank you for your business. We look forward to seeing you soon!
Cars.com Review
- November 19, 2023
My wife and I both traded in our vehicles in the same day and purchased 1 used and 1 new vehicle from Leikin. With that being said we were at the dealership for quite a long time test driving, dealing, detailing and financing. but from our salesman Mo Solimon to Ty Whiting (sales manager) and Kate...
Google Review
- November 17, 2023
Bought a Mercedes ML350 as-is, and was assured it was looked over great and any repairs were completed. Well, the engine locked up 30 days & 300 miles later. Spoke to owners son and was offered no assistance. Only asked for small financial assistance. Poor customer support.
Response from the owner Replied: Hello Ben, We see in our system that you purchased this vehicle close to nine months ago. Upon this transaction you acknowledged in writing you were purchasing the 2015 ML with over 100,000 miles as-is with no additional warranty or conditions, and declined to purchase any additional coverages that might have been available at that time (March 2023). We have passed your feedback on to senior management & ownership. Someone from our team will get in contact with you to discuss your concerns further.
Google Review
- November 16, 2023
Leiken is the best. Service department is top rate. Will always recommend them!
Google Review
- November 15, 2023
Response from the owner Replied: Hello Harmeet, we are sorry to hear you you feel this way. Please know that your feedback is important our management team. As a family owned & operated business for over 55 years our goal is to provide an exceptional experience to all of our clients. You may have noticed our 4.8 star rating and hundreds of 5-star reviews, we do our very best to go above and beyond in providing a premium experience. Someone from our senior management team will reach out to you today to learn more about your experience, we look forward to speaking with you. Thank you for your business.
Google Review
- November 13, 2023
I had a great experience at the Mercedes-bens last of Willoughby. Mo was very professional and did a great job on finding the right car for our family . Everyone was nice and friendly
Google Review
- November 13, 2023
My salesman, Mo Soliman, was awesome. Very knowledgeable about the car, no pressure to buy, and super flexible in his schedule. He even came in on his day off to complete my sale. Brett Leiken, the sales manager was also awesome to work with. Highly recommend purchasing a car from their dealership.
Google Review
- November 11, 2023
Got a beautiful C300 a couple days ago and the experience was amazing! Gene was great, he made everything super easy and was very professional.He was quick at responding and efficient with his work. Loved doing business with these guys!
Google Review
- November 08, 2023
Kevin Conant was an amazing sales manager to work with! He made the process quick, simple, and efficient! Would be happy to purchase another car from him!
Cars.com Review
- November 07, 2023
Kevin Conant was an amazing sales manager to work with! He made the process quick, simple, and efficient! Would be happy to purchase another car from him!
Google Review
- November 03, 2023
The experience at Mercedes-Benz of Willoughby was highly professional and the way that business should be conducted. Gene was as professional as can be, and one who delivered the product in a reputable way with integrity. As one who conducts a great deal of business in various states, it was...
Google Review
- October 26, 2023
Just had routine scheduled service and asked them to look at a headlight with a crack in it. They were wonderful and did not try to push replacing the headlight because the part was quite expensive. Decided to replace just to take care of it now and very pleased with the service!
Google Review
- October 25, 2023
My sales person was Mo and he was extremely helpful and personable. He made sure that the Car I chose fit me perfectly.
Google Review
- October 17, 2023
Hope and Matt made our car buying experience easy. They went above and beyond to make sure I got the car I wanted at a really fair deal! I would recommend them to everyone!
Response from the owner Replied: Thank you for your positive feedback! Enjoy your new Mercedes-Benz, let us know if you need anything else!
Google Review
- October 12, 2023
Google Review
- October 11, 2023
I have dealt with Leikin Motors and Mercedes-Benz of Willoughby for years and it is an excellent company with an exceptional staff.
Google Review
- October 08, 2023
Google Review
- September 29, 2023
I have consistently had great service for my Mercedes at Mercedes-Benz of Willoughby. This time it was with the Body Shop and again - great service! Thank you!
Google Review
- September 27, 2023
I’ve dealt with the Leikin Motor Co for the last 10 years, through 3 cars, and have nothing but superlatives to say about them. Gene Hauck has been my go-to guy for everything, and services from maintenance to purchase been exceptional. The Leikin family is very actively involved, and the...
Google Review
- September 26, 2023
My wife and I recently purchased a Chrysler Pacifica from Kevin.We are located 5 hours away in PA, so the purchase was remote. The entire transaction was flawless, Kevin kept in constant contact with us through the process.The purchase could not have gone smoother. Thank you Kevin and the Mercedes...
Google Review
- September 24, 2023
Just purchase a car from Kevin C at Leiken Mercedes. He was an absolute pleasure to deal with. Very Knowledgeable about the car and what incentives and financing options were available. I would recommend him to anyone looking for a car.
Google Review
- September 22, 2023
My husband and I had the best experience buying a car! Gene Hauck did an excellent job helping us and had A LOT of Mercedes knowledge!
Google Review
- September 20, 2023
I took my GLA 250 in for the 60,000 servicing. There were no issues with my car, but regular servicing is important to me for keeping my car issue free. Michael, my service adviser, was very approachable, and answered all of my questions. I requested a loaner, and was able to return home to do...
Google Review
- September 18, 2023
Kevin Conant, the sales manager, was wonderful and made our purchase really easy. Outstanding service and a great team. The best Mercedes dealer of the greater Cleveland !
Google Review
- September 08, 2023
Really bad customer service. I have been contacting them three days but still couldn't get through a HUMAN agent. Only virtual assistant and couldn't understand anything!
Response from the owner Replied: Hi Alex, we do not have record of ever conducting business with you. We also noticed that you left this exact same review on another Mercedes-Benz retailer’s Google Business page. If this feedback was intended for another Mercedes-Benz retailer, please kindly delete your review from our business. Thank you.
Google Review
- September 08, 2023
My husband and I recently purchased a vehicle and our experience with Frank and Brett was outstanding. They were understanding of our needs and exemplified genuine class through the entire sales process. I highly recommend this dealership!
Cars.com Review
- September 08, 2023
Buying experience from beginning to end was painless. Hope Intihar is highly knowledgable and was a pleasure to work with. Sales Manager Ty was also very helpful.
Google Review
- August 29, 2023
5 Star effort for my wife and I's sales representative Frank and all of the staff at Mercedes Benz of Willoughby. Genuine courtesy and care that can best be described as exemplary. Our SUV is a perfect fit and Franks insight was spot on. Great job and thank you so very much!
Cars.com Review
- August 28, 2023
Everyone at this dealership is professional, kind, and patient. I’ve been to many dealerships shopping and there was NO pressure sales here. I love my new GMC terrain!
Google Review
- August 19, 2023
Absolutely above and beyond experience. Searched for my perfect car online for months and found it at M-B of Willoughby. Gene Hauck was by far the best sales rep I have ever met. Courteous, detail oriented, extremely thorough and friendly. My car arrived today and anyone would be hard pressed to...
Google Review
- August 15, 2023
Kevin Conant was my salesman and he was wonderful. I literally trusted him to test drive a vehicle that I purchased with out driving myself first! The process was seamless and I felt very welcomed from beginning to end!
Google Review
- August 02, 2023
They are extremely accommodating and fair- excellent service!
Google Review
- July 28, 2023
Our salesman, Frank Waite, was very knowledgeable and professional in all our dealings, from initial contact through price negotiation to vehicle delivery.
Google Review
- July 21, 2023
As always, an excellent routine service appointment that was easily arranged and confirmed online.
Google Review
- July 19, 2023
Leikin Motor Company, is a fabulous dealership. Staffed with very knowledgeable, courteous, respectful product specialists.I want to thank Hope Intihar, and her supporting work mates for a truly satisfying and pleasurable experience in my purchase of a SL63 AMG.Their knowledge, experience, attention...
Cars.com Review
- July 19, 2023
My experience with Leikin Motor Company was an opportunity to work with Hope Intihar and a few of her supporting members of the sales team. Courteous, knowledgeable, responsive with information about the vehicle. So very happy to have this wonderful opportunity. Purchased a great vehicle, will...
Google Review
- July 15, 2023
Very friendly atmosphere, the sales specialist, Mo, was particularly very kind and helpful along with both general managers Ty and Mike. The finance director, Francesco, was also quite straight forward and great….. I hope I didn’t forget to mention someone in the process, this was a very good...
Google Review
- June 29, 2023
Hope and Matt were great to work with. I highly recommend. They both made the process seamless and easy.
Cars.com Review
- June 25, 2023
My salesman Mo Soliman made this experience great! The overall purchase was easy and Mo took great care of us. The entire team at this location is fantastic and I recommend them for your next Mercedes!
Google Review
- June 25, 2023
My salesman Mo Soliman made this experience great! The overall purchase was easy and Mo took great care of us. The entire team at this location is fantastic and I recommend them for your next Mercedes!
Google Review
- June 21, 2023
Leiken Mercedes were exceptional and went beyond what is expected by offering to replace a part on my vehicle that was unknowingly damaged. When I asked whether it was damaged when the car was in service several days before I noticed it, they checked their video recordings and could not confirm that...
Google Review
- June 16, 2023
Recently bought a used vehicle from Frank Waite at Leiken.Very pleased with ever aspect of the transaction. They were fair with the offer on my trade in. Were accommodating with requests and addressed the few concerns I had quickly and made the entire process simple, fast and easy.Would have no...
Google Review
- June 13, 2023
Great experience and friendly staff.
Google Review
- June 09, 2023
First time service customer, and my experience with Raj in service, and Greg with my loaner was exceptional.
Google Review
- June 07, 2023
Exceptional service
Google Review
- June 02, 2023
Mercedes of Willoughby goes above and beyond for your vehicle! Staff are all friendly and very professional.
Response from the owner Replied: Hi Tim, Thank you for trusting us with your automotive needs and your positive feedback! Please let us know if you need anything else.
Google Review
- May 26, 2023
I can see why they have so many 2022’s still on the lot—can’t get anyone to sell them! Walked around outside and inside for quite some time, passed at least 2 salesmen who couldn’t be bothered to help.
Response from the owner Replied: Hello Laurel, Thank you for providing this feedback to us. We have shared these comments with our sales team. As you might have noticed from the hundreds of positive reviews, and our 4.8 star rating this feedback is very surprising to us! We strive to ensure everyone who visits our location is greeted immediately and provided with an above and beyond premium experience. We would like to discuss your experience further with you, please give us a call and ask for our General Manager.
Google Review
- May 26, 2023
I guess we look to poor or something??? No one wanted to help us lol…. Guess I’ll spend my money elsewhere.
Response from the owner Replied: Hello Travis, Thank you for providing this feedback to us. We have shared these comments with our sales team. As you might have noticed from the hundreds of positive reviews, and our 4.8 star rating this feedback is very surprising to us! We strive to ensure everyone who visits our location is greeted immediately and provided with an above and beyond premium experience. We would like to discuss your experience further with you, please give us a call and ask for our General Manager.
Cars.com Review
- May 24, 2023
I had a great experience with all of the staff members. I would recommend visiting this dealership if you are in the market for a Mercedes Benz.
Google Review
- May 22, 2023
I recently visited Mercedes-Benz of Willoughby to consult my possible future purchase of Mercedes. My sales specialist was Mo Soliman, and he was just fantastic!Not only does he show his professionalism regarding sales and knowledge of cars, but he also cares for his customers and is willing to take...
Response from the owner Replied: Hi Sung, Thank you for taking the time to provide your positive feedback! We will be sure to pass your comments onto Mo and our management team. Enjoy your new vehicle!
Google Review
- May 19, 2023
Raj provided exceptional customer service. Vehicle was available when promised, with an excellent car wash too!!
Response from the owner Replied: Thank you for taking the time to provide your positive feedback on your service experience with Raj in our service department. Please let us know if you need anything else. Enjoy your summer!
Google Review
- May 13, 2023
Mo Soliman was absolutely great to work with when buying my new C300. Incredibly happy with the service and how I was treated as a customer, would absolutely recommend looking here
Response from the owner Replied: Thank you for your positive feedback! Enjoy your new Mercedes-Benz!
Google Review
- May 11, 2023
Raj in the service department is always so pleasant to work with. He always goes above and beyond when I have a question or if my car needs to be serviced. He is a lifesaver! Thank you Raj!!
Google Review
- May 05, 2023
Great experience working with Mo' Soliman and Ty Whitting. They were very friendly, knowledgeable, professional and I would highly recommend working with these gentlemen on your next Mercedes purchase.
Google Review
- April 29, 2023
Mike the owner is a great guy super helpful, professional and diligent. Mo is extremely thoughtful and caring and helpful. Entire experience exceeded my expectations customer for life.
Google Review
- April 28, 2023
Just purchased my second Mercedes Benz from Leikin and as before Gene Hauck is a joy to work with!!!
Cars.com Review
- April 24, 2023
Frank Waite did an outstanding job helping me through the process of purchasing my Mercedes. Made the process simple and easy! He was wonderful to work with and I highly recommend him and the dealership.
Google Review
- April 22, 2023
Outstanding experience working with Bob Alponat! Highly recommend if you’re looking for a new vehicle to ask for Bob!!
Google Review
- April 21, 2023
I have leased and/or purchased Mercedes from Leiken for 40 years. I have always found the Sales process to be more than fair and the service outstanding. Working with Kevin Courant is always a pleasure.
Cars.com Review
- April 19, 2023
LOOKED AT MY PAPER WORK AND THEY CHARGED ME $85,000 FOR A S560. WHEN THE PRICE WAS $77,000 WATCH THESE PEOPLE THEY ARE CROOKS DON'TRUST THEM AT ALL KEEP YOUR EYE ON THEM
Google Review
- April 19, 2023
The customer service is superior!!!! From the time you walk in the building til the time you are finished with transaction someone is taking care of you. This is my second Lease with Leiken Motors and lets just say we have a forever kind of love. Hope helped me find the car that she knew I...
Google Review
- April 18, 2023
I had the best experience with Gene and Michael at this dealership in Willoughby! it was amazing customer service ..my car is beautiful... and the follow up with all my special needs and custom details were handled perfectly
Cars.com Review
- April 18, 2023
awesome experience and I love my car! had excellent customer service and a seamless experience getting my new car! I love it .the way the team handled my purchase and custom work ii had done was amazing highly recommend
Google Review
- April 17, 2023
My business partner and I have been a devoted customers of Leiken Mercedes since the 1980's. Ronnie Leiken and his son are not just dealers, but friends. I always feel like part of the family anytime I need something from Leiken Mercedes.
Response from the owner Replied: Hi John, thank you for your kind words, and for your decades of loyalty and friendship!
Google Review
- April 17, 2023
Scheduled a service for my Sprinter Van online that showed availability a week from. Was called the next day and told they can't service me until end of May. Absolutely unacceptable timelines for a Mercedes.
Google Review
- April 12, 2023
This was the third car we have purchased from them this last one was used 2020 Nissan Rogue. I went in to talk to the sales person for my mom. We came to an agreement then I called my mom to come in. I had left she arrived an hour later. They treated her amazingly and did not try upsell or add on...
Google Review
- April 11, 2023
Google Review
- April 11, 2023
Great experience at this dealership. The entire staff was so nice and welcoming. They took the time to answer my questions. Frank Waite was my salesman and was wonderful to work with. He kept me informed on the progress as my vehicle was being built. I appreciated the time he took to explain options...
Google Review
- April 11, 2023
A tenured history. Imagine not being there in 35 years,you walk in the door to an older, but familiar face.
Google Review
- April 11, 2023
Google Review
- April 11, 2023
Frank was incredibly helpful in picking and learning about the features in my new MB. Easy and relaxed experience, no hard sell. Was a pleasure and I’ll be back next time around for sure.
Google Review
- April 11, 2023
Kevin and Gene are super nice. They are very helpful in finding your dream cars and provide great services for test drive, trade in, and car purchases. The whole process is smooth and really enjoyable!
Google Review
- April 11, 2023
Mike Leikin and his staff go above and beyond in customer service and customer experience. I have purchased several MB from Mike and I'm extremely satisfied with all aspects of my experience. I highly recommend Mercedes-Benz of Willoughby.Edwin KingKings Gym
Cars.com Review
- April 11, 2023
Coming from Pennsylvania, I set up a Lexus LS 500 test drive online. When I arrived the car was out front, ready to go. I was greeted by Hope Intihar, who went over some of the basics before the drive. After the test drive we then sat down to discuss a possible purchase. Hope was knowledgeable,...
Google Review
- April 10, 2023
My car was picked up and returned to my office. Scheduling was great and the drivers were friendly and courteous.
Google Review
- April 10, 2023
My car was missing chips due to supply chain problems. The service department installed them as soon as they became available.
Google Review
- April 10, 2023
I Purchased a car from Mo! The experience was hassle free and easy! Mo helped me find a new ride that was best for me. I will be purchasing cars from here again in the future! Great staff and great inventory.
Google Review
- April 10, 2023
Just got our 4th car from Leikin Mercedes and I’ll definitely be getting the 5th from them as well. They always go out of their way to make sure I’m satisfied. Brett really looked out for me and made sure we got into what we wanted!! Thanks Brett & Gene!!
Google Review
- April 10, 2023
Great service.
Google Review
- April 10, 2023
Great buying experience!
Google Review
- April 10, 2023
Mo Soliman was extremely helpful in showing us the various features of the cars we looked at. He also did a great job of following up and keeping us informed regarding the delivery of our vehicle.
Google Review
- April 10, 2023
Google Review
- April 07, 2023
Not everyone shows up to a Mercedes dealership to buy a Jeep. When we came in, Bob got right to work. He was straight forward from the get go. We came 2.5 hours to buy the car, and knew with it being the weekend that there might be a little wait. They were so accommodating, kind, and top of the...
Google Review
- April 05, 2023
Excellent service and service writers. Mike, service writer is great!
Google Review
- April 04, 2023
Google Review
- March 30, 2023
I've always been happy with the service, and general "quality" throughout the dealership. Sales staff, service people, physical appearance of the premises, car loaner program, etc.---they are all top notch. Dr. Stephen Young
Google Review
- March 28, 2023
Exceptional service- All problems solved!!! Thank you! Howard Danzinger
Google Review
- March 28, 2023
Cars.com Review
- March 26, 2023
Working with Hope Intihar on our used Regal Tourx purchase was a GREAT experience! We drove from Michigan to Cleveland, Ohio and it was worth every mile. Hope had the car ready for us to test drive as soon as we arrived at the dealership and made the purchase process quick and easy.
Google Review
- March 22, 2023
Thanks to Hope Intihar for helping me get the car of my choice! The best or nothing!
Google Review
- March 20, 2023
Great experience! Sammy picked me up from the airport to take me to the dealership. Mo took the time to explain everything on my new car and how it all worked. Everyone that I came in contact with at the dealership was extremely helpful and gracious. It was such a great experience all around!
Cars.com Review
- March 20, 2023
They picked me up from the airport! The whole experience was fast and efficient. The people I came in contact with (Mo, Sammy & Bret) were extremely helpful and gracious!
Google Review
- March 13, 2023
Took my car in for Service A today. The service was fast, efficient and the staff were pleasant. In and out in about an hour. Thank you!
Google Review
- March 07, 2023
Yelp Review
- March 07, 2023
I had a very good experience at Mercedes Benz of Willougby. I went in looking for a SUV and ended up leasing one the same day. My salesman Mo Soliman was very kind and understanding of the things i wanted and made the deal happen. Everyone there is ready to help in anything you need.
Google Review
- March 06, 2023
Cars.com Review
- March 02, 2023
I ordered a Mercedes Benz from Kevin Conant. He was excellent from start to finish. The manufacture took a while for us to receive it, but he kept me abreast of the time and waiting period. When it arrived, he made it a special experience for my wife and me. Kevin and Leikin Mercedes has excellent...
Google Review
- March 02, 2023
Frank's service was absolutely on point, Because he took the time to make sure I knew everything I needed to know about My Mercedes 2022
Google Review
- February 27, 2023
Amazing service, as always!The whole team is remarkable - especially Mike & Raj in the Service team!
Google Review
- February 24, 2023
Shout out to Mo, Michael and Bruno for taking care of me! From the time I walked in the door to the time that the keys to my new whip were put in my hands I knew that I was a part of the Leikin family! If any of you are looking for a personal touch with no gimmicks and hassle…..this is the place!...
Google Review
- February 23, 2023
I came in on a Thursday to inquire and was in my new car by Saturday! Kevin Conant was so helpful and made the leasing experience so pleasant and easy! I'm loving my new car!
Google Review
- February 23, 2023
Thank you Mercedes-Benz of Willoughby so so much for you patience and willingness and understanding with me…. I absolutely love my E300.. Thank you Frank your an amazing person keep up the awesome work….
Google Review
- February 21, 2023
We worked with Mo Solomon at the dealership. Mo was a pleasure to work with us and provided us invaluable advice as we made our decisions on the model and option packages.We also worked with dealership financing team to evaluate both the purchase and leasing options for the vehicle.Overall a very...