I took my car for a check engine light. They quoted me $4900 to repair. I called another Mercedes dealership in Oklahoma and they quoted me $1640 for the same job. I will never use them for any service. Robbing people of there hard working money!

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2 hours for an oil change

Response from the owner Replied: Hi Jacky- We’re sorry you were not happy with your experience at our dealership. We worked as efficiently as we could proving the oil change, recall and free MPI. We do have Express and Mobile Service that might be a better and more convenient option for you. We appreciate your feedback and hope that we can earn 5 stars from a future visit from you.

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I had an experience with Mercedes-Benz of NWA that raised significant concerns. After purchasing a vehicle, I discovered it had been misrepresented—it was a vehicle I had previously rejected. I returned the vehicle, and the dealership agreed to unwind the contract and refund my down...

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Get in & Get Out. Very Helpful & Knowledgeable.

Response from the owner Replied: Hi John- Thank you for the feedback! We appreciate it!

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Response from the owner Replied: Hi Rick- We appreciate the perfect 5 star rating!

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Very professional and know their stuff!

Response from the owner Replied: Hi Karen- We appreciate your feedback!

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Buyer’s Beware: Northwest Arkansas Mercedes-Benz DealershipI’m sharing my experience with the Northwest Arkansas Mercedes-Benz dealership to warn potential buyers. When I originally purchased my vehicle, I had a clear set of criteria:• Price: Less than $30,000 including purchase of a three year...

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Buyer’s Beware: Northwest Arkansas Mercedes-Benz Dealership I’m sharing my experience with the Northwest Arkansas Mercedes-Benz dealership to warn potential buyers. When I originally purchased my vehicle, I had a clear set of criteria: • Price: Less than $30,000 including purchase of a three year...

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Response from the owner Replied: Hi Ede- We love the 5 stars- thank you!

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Made an appointment to test drive a car but it was Poor experience as the salesperson did not seem interested in selling us the car!

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I went to Mercedes Benz of NWA. Although I did not buy my vehicle from them I had some technical questions. I found all of the staff helpful. Specifically Zachary who went out of his way to call me and assist me using his own phone.In a time when customer service is a thing of the past he went...

Response from the owner Replied: Hi Lee- You are welcome! Come see us again!

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I am very pleased with my service experience at Mercedes Benz of Northwest Arkansas! When I made my Friday reservation to service my van, there was a misunderstanding. The scheduling person didn't realize that I live in my van and hence could not leave it over the weekend. My advisor Chris said...

Response from the owner Replied: Hi Andrew- We’re so happy you were pleased with the service you received! Thank you for taking the time to leave us a review!

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We had good intentions with this place, we drove from Kansas City to Bentonville to buy a certified GLE450 with 10k miles we arrived and looked at the car and noticed it had almost 25k more miles then advertised online and wasn’t even detailed. we were very turned off at the point, we also drove a...

Response from the owner Replied: Hi Caleb- I am sorry to hear about your experience visiting our dealership. We would like to hear more about your experience. We have attempted to reach out by phone and email. Please contact me at your earliest convenience. Sincere Regards, Jeff Tyson jtyson@drivesuperior.com

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Right in the heart of downtown Bentonville this could be a great venue but needs some investment. The upstairs could be cool and they must address the sound quality. Fun spot but feels high school

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Was in service department and witnessed a service advisor yelling at a customer threatening him he had better not leave him a bad review! Business will go elsewhere! Do not shop here!!

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Great customer service.

Response from the owner Replied: Hi JIM- We’re glad you enjoyed it! Thanks for the 5 star review!

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My salesman Cole Ingram was outstanding! I bought the car online and had it shipped to me in Florida. He made buying the G580 easy. He answered all of my questions and everything went incredibly smooth. Henry Gare Personal Injury Attorney

Response from the owner Replied: Hello Henry- We’re glad we had what you wanted and that we got it to you! We appreciate you business!

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