Mercedes-Benz of Northwest Arkansas delivered a genuinely premium experience on my AMG GT 53 purchase. Pricing and trade figures were presented clearly, the process was efficient, and I always felt treated as a long-term client rather than just a transaction. I’d especially like to recognize Rusty...

Read more

I took my car for a check engine light. They quoted me $4900 to repair. I called another Mercedes dealership in Oklahoma and they quoted me $1640 for the same job. I will never use them for any service. Robbing people of there hard working money!

View on Cars.com

2 hours for an oil change

Response from the owner Replied: Hi Jacky- We’re sorry you were not happy with your experience at our dealership. We worked as efficiently as we could proving the oil change, recall and free MPI. We do have Express and Mobile Service that might be a better and more convenient option for you. We appreciate your feedback and hope that we can earn 5 stars from a future visit from you.

View on Google

I had an experience with Mercedes-Benz of NWA that raised significant concerns. After purchasing a vehicle, I discovered it had been misrepresented—it was a vehicle I had previously rejected. I returned the vehicle, and the dealership agreed to unwind the contract and refund my down...

Read more