Response from the owner Replied: Hi Massimo- We appreciate the 5 stars!

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SERVICE COMPLAINTI made an appointment for routine maintainable for my sprinter at a time which was mutually agreed upon. Friday 3pm.This included an oil change, transmission flush and software update and one recall item. The female advisor who I booked the appointment with had to check with...

Response from the owner Replied: Hello Steve- Your business is very important to us. We apologize for the inconvenience and for neither meeting your expectations nor ours. Our service director, Philip Johnson, will reach out to you.

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Shout out to Mercedes-Benz of NW Arkansas! I thought I needed a new DEF cap on my RV’s DEF tank. Turns out there is a small blue key/tool that I needed. They ordered one and I picked it up 2 days later. Super helpful, friendly folks!

Response from the owner Replied: Hi Sarah- We’re glad to help! Thanks for the review!

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i went to Mercedes Benz with the intentions of buying a vehicle. i knew which car i wanted, which was in the lot. i walked around their lot for at least 15 minutes and no one approached me. i didn’t make it a big deal, went home, and planned to go again another day. i went back about 2-3 days later...

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Response from the owner Replied: Hello Rasagna- Thanks for the 4 stars! We appreciate it!

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|Very friendly.

Response from the owner Replied: Hi Randy- We really appreciate you taking the time to leave us a review!

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A big 5 star review for service advisor Chris Evangelista! We run 5 Sprinter vans 6 days a week in our business. When repairs or service are needed, Chris is so sensitive to our needs and down time. The benefit of having a long time, experienced Sprinter expert in NWA is so beneficial. Job well...

Response from the owner Replied: Hi Diane & Vernon- It's our pleasure to assist you and to get your Sprinter van(s) back to you in a timely manner! Thank you for taking the time to leave us a review!

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Service department is an absolute rip off, seems like a 1,900.00 repair one day turns into a 3,200.00 repair when you take it back to get it fixed. Unless you have unlimited money find a reputable / ethical place to take your Mercedes for repairs.

Response from the owner Replied: Bill, thank you for taking the time to discuss this matter with me. I am glad to see that once we discovered you would need additional work that we were able to stop the repairs so you did not have to pay the original $1900 but I agree it is frustrating to be told there are more repairs needed. As we discussed I would like to help get your vehicle fixed in a price range you believe is reasonable. Please reach back out to me as soon as you make a decision. - Philip Johnson Service Director

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I can’t say enough about how amazing this dealership is! I have been dealing with them on a car order that unfortunately, and no fault of theirs, that was delayed and did not become available. Emily took this situation and turned it around and got me a car that exceeded my expectations!!! Emily was...

Response from the owner Replied: Hi Janis- We appreciate your wonderful review and your understanding regarding the order. We're so happy our sales consultant was able to assist you with another option! It was our pleasure to work with you!

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Anthony has been so responsive and accomodating to our needs when a question has come up about service. We are thrilled that we purchasd our Mercedes at the NWA dealership with such great cusomer service!

Response from the owner Replied: Hi Linda- We enjoyed the experience! Thanks for the 5 stars! We are here when you need us!

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I've taken my Sprinter here twice for service. They have fast and friendly service that exceeds expectations.

Response from the owner Replied: Hi Derek- We appreciate your business! Thank you for the review!

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Great customer service!

Response from the owner Replied: Hello orderanalyst- We love the 5 stars! We're so glad we could earn a great rating!

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Nice selection of cars.

Response from the owner Replied: Hi Donna- We appreciate your interest in our inventory! Thanks for leaving us a review!

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Bought a car from these idiots and sent a driver to pick it up due to living out of state. My driver got there and no car to be found! They can’t locate it or tell him or me where it’s at! My driver waited hours and finally gave up… wasting 500$ of my money and lots and lots of time, I have no idea...

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The service department at Mercedes-Benz of NWA is, by far, the best I have ever had the pleasure of doing business with. I have had many cars throughout the years ranging from economy to luxury and this dealership never fails to impress me more and more with each visit.While I appreciate the level...

Response from the owner Replied: Hello Stefan- Thank you for leaving us a review! We appreciate the opportunity to earn your business. It's always nice to get feedback about our employees who make a difference with our customers experience! See you next time!

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Purchased a CPO vehicle from Brady today and don’t have enough great things to say about my experience .He was kind, courteous, and knowledgeable about the product. He even brought the new vehicle to my home! I workd with Eric in Finance and experienced the same service. Would absolutely come here...

Response from the owner Replied: Hi Tiffany- You are welcome! We appreciate your business and are glad that you found us and the experience to be awesome! Enjoy your CPO- great choice!

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What can one say about an iconic auto. cars that are still relevant a decade after you purchase it and the only legal autonomous ride on the market. I say, buy it.

Response from the owner Replied: Hi dan- We love the 5 star rating! Thank you!

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They worked with us as much as they could to get our van fixed.

Response from the owner Replied: Hi Sarah- We appreciate your review and the opportunity to help out!

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Excellent experience with this dealership and with Derek Oh in sales in particular. It was the best car buying experience I have ever had.He took the time to answer all of my questions, and I am very happy with the deal we made.

Response from the owner Replied: Hello Tom- It was our pleasure to make your car buying experience great! We appreciate your business!

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It was a tough day and I thought all hope was lost, but then I walked into the showroom and met Brit Rogers. If you ever need a car and you don’t come into see Brit, you are doing it wrong. Brit is a beacon of hope in an otherwise dark and bleak world.There are numerous dealerships in proximity, and...

Response from the owner Replied: Hi Mike , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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This was by far the best car buying experience I’ve ever had. Terry was extremely helpful and courteous throughout the entire process. Very fair prices on both the car purchased and traded. Thanks again Terry and team for making the experience easy and seamless!

Response from the owner Replied: Hello Geoffrey, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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The dealership went above and beyond. As did Adam, my sales rep, who made the whole experience super easy. Highly recommend !

Response from the owner Replied: Hi Rickey , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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I have taken vehicle here for seven years. The service used to be phenomenal. The service now is awful. I thought it was just me having a fluke experience until I talked to a random stranger who told me that she is having the exact same problems with the service department. The difference is that...

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Brady was top notch while trying to help me find the car that fit what I needed. 2+ months of looking and I finally drove that checked every box home. No hassles or gimmicks, and it was quick and easy. I’ll be back!

Response from the owner Replied: Hello Nathan, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Response from the owner Replied: Hi Johnny, Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. If you get a chance to update your review, please let us know!

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Brit worked me to talk about the fine details of the car I had in mind (GLC Coupe) and was at the ready via text, email or phone call. She never pressured me to buy and was incredibly patient and gracious. Although I decided on another vehicle that suited me best, she remained positive and...

Response from the owner Replied: Hi Robert , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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The reasoning for my 5 star review was the service and the product Chris Bruner, Pierson, & Jacob made this experience by far the best dealership experience I’ve ever had! Chris has stuck his neck out and went above and beyond to help us answer all our questions he showed us everything we asked for...

Response from the owner Replied: Hello Alicia, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Horrible experience. I brought in my CLS550 for service as the check engine light came on. I checked the light before I brought it in and it said cam adjuster sensor.The service tech Karol calls me and says sorry to tell you but you need a new engine, you have 90% leakage in 2 of your cylinders and...

Response from the owner Replied: Mr. Cessario, we are not fraudulent and we stand by our work. We are also human and can make mistakes. When you first contacted us to dispute our diagnosis we offered to reinspect the compression and cylinder leakage at no charge. We also offered to fully refund you if our diagnosis was wrong. Your review is not 100% accurate as you are leaving details out. We would love to keep you as a customer and correct any mistake we may have made but we need you to work with us when trying to solve this issue. If you would like to discuss, please feel free to contact me at any time. - Philip Johnson Service Director Mercedes-Benz of Northwest Arkansas

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Five stars all the way around! Adam was wonderful with all the help and took his time with us! Made sure all our needs were met! ⭐️⭐️⭐️⭐️⭐️

Response from the owner Replied: Hi Stacy , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Our experience at Mercedes Benz of NWA was VERY positive! Our sales rep John Eves was very helpful, polite, professional and courteous.Aleynah was our concierge. She is very knowledgeable, patient and professional. Even after our visit she made several impromptu follow up phone calls to us making...

Response from the owner Replied: Hi Kelly , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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I can not praise enough the employees (especially concierge Alaynah) of Mercedes Benz of NWA!!! They are so respectful and dependable. Alaynah is absolutely wonderful. She has promptly returned my calls, and she has solved any problems, questions or concerns I’ve ever had!! This is my 4th Mercedes...

Response from the owner Replied: Hello Karen, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Response from the owner Replied: Hi Amanda- We understand the frustration of having a warning message appear on your new Mercedes-Benz and we are sorry for any undue stress this caused. I did want to thank you for taking the time to talk to me and agreeing to have our Mobile Service Van sent to your location to inspect the vehicle to possibly save you a trip to the dealership. We will be back in touch and if you need any further assistance do not hesitate to contact us. - Philip Johnson Service Director Mercedes-Benz of NWA

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I can’t say enough about how awesome our experience was with Mercedes-Benz of Northwest Arkansas!!! We live in Little Rock but chose to purchase out car from this dealership! Love this place!! They went above and beyond to help us ! Especially our salesman, Clint and Aleynah!! They are absolutely...

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Got my GLA-250 at the end of June and I love it! ♥️ John Eves was the best to work with, he worked hard and got me the best deal! 🚗

Response from the owner Replied: Hi Amanda , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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We had a wonderful experience purchasing our Mercedes Benz C300 convertible. Scott was a pleasure to work with. Jason in financing was very patient and explained everything well. Aleynah did a fantastic job explaining all the features and teaching us how to maximize our experience driving our new...

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Beware of their policies.I was trying to get work done on a 2002 Mercedes, I needed a new key made. I contacted the dealership to ask about having a key made for the vehicle, and they told me that no dealership will make a key alone, and the work would have to be completed by the dealership itself....

Response from the owner Replied: Sorry for any confusion on ordering your key from our dealership. While we can order a key for the car, the Mercedes-Benz USA Theft-Related Parts Policy requires that we verify your identity and the vehicle before releasing the key to you. This would involve towing the car to our dealership and you being present to pick it up. We cannot control if other dealerships are not following that policy. Please feel free to reach out to me for further information or clarification. If you have not ordered the key already I can also help you start that process with our store. - Philip Johnson Service Director MB of NWA

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Mercedes used to be considered top of the line. Thats why I bought one. But is it too much to assume the dealerships would give top notch service, answer their phone, return calls and offer loaner car when service takes a day? I am considering this dealership because my local M dealership has...

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Excellent experience purchasing a Certified Pre-Owned vehicle from MB of NW Arkansas. I traveled from out of state after finding the car listed online. Brady was a very accommodating sales rep, his communication and fast correspondence made the process seamless, especially coming from outside of...

Response from the owner Replied: Hello Jacob, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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The best service, and support!! Elaynta and Scott all excellent support!!🤗

Response from the owner Replied: Hi Ron , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Amazing experience. They helped me surprise my wife with a new car for her birthday and they really went above and beyond. The look on my wife’s face when she walked into the showroom floor and saw her car with Happy Birthday on it with a big bow and balloons was something I’ll never forget....

Response from the owner Replied: Hello Lee, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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My boyfriend and I arrived at the dealership yesterday afternoon. We got out of our vehicle and walked around the lot looking at different vehicles for about 15 minutes or more. A salesperson never approached us to attempt to help us, even though there were a couple of them around. As we were...

Response from the owner Replied: Tasha- I am very sorry for your experience with us on Saturday. While we do try to give customers time to browse on the lot, we should have been more attentive to you visiting our dealership. We appreciate every opportunity. Please reach out at your convenience, I would like to hear more about your experience, and I would be happy to work with you personally. Sincere Regards, Jeff Tyson. Mercedes Benz of Northwest Arkansas jtyson@drivesuperior.com

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Response from the owner Replied: Hi Nina, Thank you for your rating! We hope to see you back soon.

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Hands down the best customer service there is. My car had a recall which they fixed. And instead of me having to drive 1:15 minutes to bring back my loaner car they brought my car to me? What? Couldn't ask for a better place to buy a vehicle. And I love and think my vehicle is amazing so glad I...

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thanks for the great service, transparent dialogue and commitment to customer satisfaction

Response from the owner Replied: Thank you Adam for your kind review. We strive for 100% satisfaction, and it's great to see that you had such a positive experience at Mercedes-Benz of Northwest Arkansas.

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Today I had a quick question about my Mercedes and ran into the most helpful and proactive employee that solved an issue that I thought would cost me hundreds of dollars. It took under a minute for him to figure it out. My family has been going here for years for their own cars, but I hadn’t had the...

Response from the owner Replied: Hi Maureen , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Went with my father for service. He was treated well and they went above and beyond trying to figure out his cars issues.

Response from the owner Replied: Hello Eldon, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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If I could give 10 stars I would! Huge shout out to John Eves in sales and Jacob Hostetler in Finance. This was my first time purchasing a car 700 miles away and doing everything by phone and internet. They made the process seamless, fast, and efficient! Very professional team to work with. I’m...

Response from the owner Replied: Hi Christina , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Excellent service, easy access. I recommend it.Excelente atención, facil acceso. Lo recomiendo.

Response from the owner Replied: Hello gimy, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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I had a great experience here when I got my car serviced, and the customer service is excellent!

Response from the owner Replied: Hi Haiden , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Anthony helped me throughout the service of my vehicle here and he was very professional in doing so, they treat you like family here

Response from the owner Replied: Hello 4eye, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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So far has been a good experience dealing with them.

Response from the owner Replied: Hello Adeel, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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My husband drove over fromTulsa to buy a GLS 450 and because we didn’t live in Arkansas, the salesman said we couldn’t buy from you. He was also extremely rude. Very disappointing.

Response from the owner Replied: As we shared with your husband on Saturday, the GLS has limited availability. Currently, we prioritize sales of this model to customers in our local market. You may be able to order the GLS with your local dealer. Thanks,Jeff TysonArea Manager - Bentonville

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Great people and facility. Made buying fun. Great cars as well by the way.

Response from the owner Replied: Hi Wayne , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Had such a great experience!! Clint & Piercen were absolutely amazing. Clint was so great, polite, and helpful with the sales process. Piercen is a product guru. Definitely recommend MBofNWA!!

Response from the owner Replied: Hello Shannon, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Response from the owner Replied: Hi mac, Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. If you get a chance to update your review, please let us know!

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John is the absolute best! He was extremely patient and his primary goal truly is customer satisfaction, not just making a sale! When I say he was patient, I mean six months worth of patience! We first met late 2022 & I listed out everything I wanted with my desired price range. We looked at a few...

Response from the owner Replied: Hi Kimberlea , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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We'd been looking for a GLE 350 in 4 different states when we saw that Mercedes Benz of NW Arkansas had several. We called Brit who told us what was available, so we decided to drive from Kansas to see for ourselves. Really great dealership, everyone was very friendly and helpful. Especially...

Response from the owner Replied: Hello Lyle, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Response from the owner Replied: Hi Cory, Thank you for your rating! We hope to see you back soon.

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I originally was helped by Zach at the dealership. It was his first or second week there but he already had tons of knowledge about the cars. Brit also helped get everything set up since she had been there longer. The teamwork at the dealership between the sales reps were great and they got me my...

Response from the owner Replied: Hi josh , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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The team at Mercedes Super-io is awesome. Britt was our sale person. She was patient, professional and very polite. We couldn’t ask for a better experience

Response from the owner Replied: Hello Laura, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Scott was zero pressure and very patient. He and Aleynah made the process stress free and I’m thrilled with my new GLE350!

Response from the owner Replied: Hi Jessica , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Just as you would expect from a quality Mercedes dealership, excellent customer service five stars all the way around clean, waiting room and always upfront with all communication about your vehicle.

Response from the owner Replied: Hello Eric, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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BUYERS BEWARE!!!!! Went to trade on a used car and didn't find out that it was in an accident until we asked for the service records. Sales person said he just found out once we started asking questions. 5 minutes before that he stated he took the vehicle on trade and it was standard that they...

Response from the owner Replied: Thank you for taking the time to speak with me this morning. I apologize again for the experience you and your mother had when you visited our dealership. Accurate information about this car should have been shared with you sooner. A Carfax report is available online, but I understand you had not seen the information and felt that the condition was misrepresented. All Certified Pre-Owned vehicles must meet Mercedes-Benz standards, including tires, brakes, and fluids, along with any cosmetic repairs. As I said when we spoke, we should have communicated sooner and more clearly about the exact repairs that had been made to the vehicle. I have emailed you my contact information. Please let me know how I can assist you further. Kind Regards, Jeff Tyson, Mercedes-Benz of Northwest Arkansas.

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Anthony in the service department has consistently gone above and beyond to make visits smooth and pleasant. Excellent.

Response from the owner Replied: Hi Brett , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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We had the most enjoyable experience with everyone during this transaction. Clint Redford treated us so well. Frank and Jacob were supportive and engaged. We couldn’t ask for a better car or experience!

Response from the owner Replied: Hello Stephanie, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Emily was by far the absolute best sales person we have EVER experienced. She made our time of shopping, test driving, and learning so easy. It was more like 3 friends getting together. I hope that MB appreciates this exceptional employee and does whatever it may be to keep her a happy employee. MB...

Response from the owner Replied: Hi Ty , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Response from the owner Replied: Hi Jagadesh, Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. If you get a chance to update your review, please let us know!

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Couldn’t have asked for a better experience and special thanks to Brit for ensuring all my wants/needs were met when purchasing my GLC! She went above and beyond to make sure I was completely satisfied with the deal!

Response from the owner Replied: Hi Stacie , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Amazing experience with Terry and Emily! Placed an order for a vehicle and they made sure to spec it to perfection. Delivery, communication, and updates were consistent and prompt, and any questions or roadbumps were quickly addressed. So appreciate those two, Jacob, and the rest of the MB of NWA...

Response from the owner Replied: Hello Chris, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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This store is immaculate. Their service department is extremely professional and they always under promise and over deliver. This is a great example of how amazing service makes all the difference. I don’t have the money to buy any of their vehicles but I can appreciate why people do.

Response from the owner Replied: Hi Blake , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Great dealership, wonderful personnel and Staff. I’ve done business with this dealership for years and is always great to work with.

Response from the owner Replied: Hi Sarah , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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My sales rep, John, was extremely diligent in ensuring all my requests were met. He also communicated very well throughout the buying process! Additionally, Aleynah made sure I had a good understanding of all the features of the infotainment system.

Response from the owner Replied: Hello richard, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Emily and Piercen were fantastic to work with. They were very professional, yet made the process of buying a new vehicle enjoyable. What a wonderful group of people to work with.

Response from the owner Replied: Hi William , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Last quarter of 2021 I was shopping for a C300. I found one at the Mercedes Benz Dealership in Bentonville. It seemed perfect. No touch screen. Great interior colors. Straight from a dealer so it must be ready to go. Unfortunately, that was not my experience. Immediately after purchase I...

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Last quarter of 2021 I was shopping for a C300. I found one at the Mercedes Benz Dealership in Bentonville. It seemed perfect. No touch screen. Great interior colors. Straight from a dealer so it must be ready to go.Unfortunately, that was not my experience. Immediately after purchase I...

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like always!! I want to brag about the service department, specially Mr. Anthony he made my appointment amazing from beginning to end, he made sure everything was handled professionally and expediently. I highly recommended them. Thank you for the great service!!

Response from the owner Replied: Hello Mildred, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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As a former technician, I found the service department very professional, courteous and knowledgeable. We were kept updated on our vehicle progress, every step of the way.

Response from the owner Replied: Hi Kevin , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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I love my new Mercedes! Great sales!

Response from the owner Replied: Hello Annette, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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This is a review for the sales team only, as I have not yet had experience with the service team. The sales agent, Clint, was pleasant and knowledgeable - we could not have been happier with him. I was prepared to not like the sales manager, Frank, but was happy to be proven wrong. I got a great...

Response from the owner Replied: Hi Mack , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Bertha - yes, I named my Sprinter van after the first woman driver, Bertha Benz - was telling me that it was time for service. I popped into this shop without an appointment but with plenty of free time. I let the service manager Chris know what I needed, asked if he could fit me and I told him that...

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Bertha - yes, I named my Sprinter van after the first woman driver, Bertha Benz - was telling me that it was time for service. I popped into this shop without an appointment but with plenty of free time. I let the service manager Chris know what I needed, asked if he could fit me and I told him that...

Response from the owner Replied: Hello Bruce, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Excellent customer service and extremely knowledgeable team.

Response from the owner Replied: Hi Greg , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Emily was absolutely wonderful! Funny, likeable and got me into my dream car at a dream price! Will definitely be back in a few years!

Response from the owner Replied: Hi Caitlyn , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Excellent experience. Emily actually helped me today with understanding some of the electronics of my Benz.

Response from the owner Replied: Hello Robert, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Response from the owner Replied: Hi Vicki, Thank you for your rating! We hope to see you back soon.

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Lobby is nice! Everyone is so matchy in their black uniforms and collared shirts. Fresh AF boiiiiii! Love that they provide complimentary snacks & WiFi. They are kind, but I am a little salty. I can’t help but feel a little ripped off. I’ve had my car for 8 months. It’s vibrating when I drive. They...

Response from the owner Replied: Hello Tabitha, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Response from the owner Replied: Hi Bob, Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. If you get a chance to update your review, please let us know!

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Clint was tremendously patient and helpful with finding me the perfect car with the perfect options! Highly recommend this dealership for going above and beyond. :)

Response from the owner Replied: Hello Melissa, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Response from the owner Replied: Hi Carl, Thank you for your rating! We hope to see you back soon.

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Was in Bentonville for the Bikefest and our company van needed some service. MBNWA got us in and out in a day and were great to work with. Chris, our Service Writer was in constant contact. He was a pleasure to deal with. Excellent service.

Response from the owner Replied: Hi John , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Great experience with Mercedes Benz I dropped my car off to be serviced and got a shuttle ride home, my driver Nathan was very professional and kind and I am very pleased with the professional service I received from getting my car serviced by Mercedes’ Benz of NWA I will definitely be returning.

Response from the owner Replied: Hi Premier , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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Very Polite and Professional Staff!

Response from the owner Replied: Thanks for the 5-star rating, Chelsea!

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I had the pleasure of dealing with sales rep Mr. John Eves at this dealership. Though I didn’t purchase the vehicle I was interested due to unrelated circumstances however I found Mr John to be a very honest and upfront salesperson, he was prompt in his communication, was respectful of my time....

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Very easy process to buy my dream car! John and his team answered all my questions and helped me get the best deal possible! 100% recommend this dealership.

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Emily and Aleynah are wonderful to work with! Emily helped me purchased my 2nd Mercedes Benz from MB of NWA and Aleynah helped go over the features of my new vehicle! If you are looking for a new vehicle go see them and they will help you!

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Amazing service (as always) from two rock stars Clint and Aleynah. Big thanks to both of them. Clint has now “been our guy” for several years. Would not buy car from anyone else.Thank you

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The experience was so simple and personal. I appreciate the care Jasper and Aleynah gave to me and continue to provide. I know I can always reach out to them.

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This is an amazing dealership with extremely professional staff. Derek on sales was very knowledgeable of the vehicle I wanted and all incentives. Jacob on finance was extremely helpful walking me through the whole lease process.Everything was done remotely with no pressure from anyone and it was...

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