I came here twice once earlier part of this week and today the first time I came, I was greeted by a guy, even though it was a very hot day. He offered me to test drive the car that I was looking at. I told him I will come back at the door a little research. I realize the car that I was at their lot...

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

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Since 2016, Alex always meets us with a smile and a handshake. Very personal and ensures we know what was done on our car and that we are satisfied with everything. He always makes the appointments a positive experience.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great experience with Mia! She was helpful from the phone to the showroom and got me the car I wanted quickly! She answered all of my questions about leasing.

Dealer Replied: Hi Ashlee, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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A very wonderful and 100% very professional experience! My Sales Representative (MIA) knows her automobiles very well from top to bottom. I found her to be very knowledgeable regarding all the car/suv capabilities.

Dealer Replied: Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Casey was a true professional, guiding us through the process of acquiring our first CPO Mercedes Benz. We could not have asked for a better associate to lead us through the process. We look forward to future purchases and thoroughly enjoy our new car.

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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A wonderful buying experience. Mia Castle was extremely helpful every step in the process, from ordering our GLE to the delivery experience. She smoothed out any bumps to get us the car we wanted at a very fair price.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I was assigned to Peter after purchasing a vehicle two months ago that began making unusual noises during acceleration. Unfortunately, from the very first interaction, the experience was unpleasant. Peter’s customer service skills left a lot to be desired. His communication came across as snide at...

Dealer Replied: Trinetta, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations and understand how frustrating this can be. We appreciate the opportunity to speak with you directly and address your concerns. Providing excellent service before, during, and after the sale is very important to us, and we regret that your experience did not reflect that commitment. If you would like to discuss anything further, please feel free to contact our General Sales Manager, Gabe Walman, directly at 443-875-0471 or gwalman@mileone.com.”

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Mia was excellent from the moment she answered the phone down til my last line of signing. I would definitely revisit her when buying another vehicle.

Dealer Replied: Hi Ally, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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JD was kind and courteous. He addressed my questions without being pushy. Unfortunately I was unable to make a purchase but when I can I will look to speak with him.

Dealer Replied: Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

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Mia was fantastic to work with. Fantastic job Mia . Attentive and easy going. Would work with her again and recommend her to a friend or relatives.

Dealer Replied: Hello Erika, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This was the easiest and fastest car buying experience in all my years of buying car. The Sales Consultant Mr Duffy was excellent and provided great service.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Best place to purchase a mercedes. Staff is knowledgeable about the different models, and will take the time to show you the buttons and gizmos. Our salesman, Wayne Discus, was very accommodating and met with us at a time that was best for us He extended the offer to provide additional assistance...

Dealer Replied: Hi Suzanne, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! f you have any additional needs or questions, we will be more than happy to assist you! Safe travels! g

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Went to compare the GLC and the GLE AMG 53 coupe. Casey at Mercedes-Benz Annapolis was very informative and knowledgeable about the difference of the vehicle. Before I left he showed me the GLE 450 Coupe. That?s what I went with.

Dealer Replied: Hi Demita, thank you so much for your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

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Very pleasant buying experience. We knew what we wanted. Ron Siegel did a fine job helping us through the process. Answered all our questions and was very knowledgeable. Except for problems with their computer system, it a smooth and painless experience. Would definitely go back.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

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Jose was such a patient salesman. Very informative and helpful with the process. They even stayed after hours to help complete my deal. I drove from 2 hours away

Dealer Replied: Hi Desire, thanks for your great review, and for giving our dealership such a high star rating. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

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Jose was great. Process was smooth. Very extensive test drive. Finance was great as well. Very extensive time spent with me to set up app and review it as well as reviewing every feature of the car.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Service was fantastic. They had us in and out super fast. Ask for Mia She is great to work with.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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The process was easy The staff was friendly and knew what they were doing. I highly recommend mercedes benz of Annapolis. We have been dealing with them for many years, and will.continue buying our cars from.MB of Annapolis

Dealer Replied: Hi Suzanne, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Karon set up an appointment to purchase a car. I was driving from NJ and live over 100 miles away, but they had the car I was looking for. As I was driving to the dealership, I received a phone call apologizing that the car was sold. I wish I was told the day before. I had already crossed the...

Dealer Replied: Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience, especially after traveling a long distance, and regret the frustration this has caused. We understand how upsetting it was to be on the way to the vehicle, only to learn it had been sold. This was the result of a breakdown in communication on our end, and we are truly sorry. Our General Sales Manager, Gabe Walman, is contacting you to further discuss your experience. Gabe can be reached at 443-875-0471 or gwalman@mileone.com if you would like to contact him directly. We hope to speak with you soon. Thank you.

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Karon was awesome. Patient. Knowledgeable. Courteous. Punctual. He researched the Lexus brand thoroughly. Walked me through the car and answered all my questions. A gentleman.

Dealer Replied: Hi Americus, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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I enjoy purchasing a car there everything was easy and simple I bought a used vehicle which was very clean. My sells lady was very informative.

Dealer Replied: Hi Keith, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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We had an amazing experience working with our David Wendkos. From the very beginning, he was incredibly patient, attentive, and truly committed to helping me find the car of my dreams. He went above and beyond to make sure I felt confident in my decision and worked hard to offer a fair and...

Dealer Replied: Trinetta, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations and understand how frustrating this can be. We appreciate the opportunity to speak with you directly and address your concerns. Providing excellent service before, during, and after the sale is very important to us, and we regret that your experience did not reflect that commitment. If you would like to discuss anything further, please feel free to contact our General Sales Manager, Gabe Walman, directly at 443-875-0471 or gwalman@mileone.com.”

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Casey at Mercedes Annapolis did a phenomenal job. He was patient, knowledgeable, and a great listener. We will definitely be returning in the future for another car.

Dealer Replied: Hello Kevin, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Really made my buying process easy and enjoyable and ome of the reasons why I decided to buy from this dealership so thank you

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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This is the 4th purchase from this dealership! I think that speaks to why I keep coming back!

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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Excellent service-5 Star rating I would recommend them to any customer looking to buy a new or used car. They were very helpful and professional. The entire process was seamless.

Dealer Replied: Hello Venkata, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My wife and I came thru the showroom looking to test drive the CLE amg line, Mercedes was discontinuing the E class coupe and the CLE the recommeded alternative. Unfortunately no CLE's were in stock, Ron also searched surrounding dealers for coupes with no luck, the only ones available at that time...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mia provided an exceptional car-buying experience from start to finish. She was professional, attentive, and highly knowledgeable throughout the entire process. What truly set her apart was her sincere commitment to understanding my needs and ensuring I felt confident and comfortable with my...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently purchased a 2024 C63S from Mia Castle, and the experience was exceptional from start to finish. Mia is the definition of a professional—she was incredibly easy to talk to and never made me feel pressured, even when dealing with such a high-performance vehicle. ​The negotiation process...

Dealer Replied: Hi Jaffer, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Casey Duffy was friendly and informative. Navigating us through the different model offerings, helping us to narrow our choice to the suv that we purchased.

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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The staff from top to bottom was amazing! Never felt pressured to buy. David the sale rep was great to work with! Would highly recommend

Dealer Replied: Hi Yaser, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Casey is very knowledgeable, pleasant and helpful… made the process painless and followed up after the sale to make sure I was happy

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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The car we inquired about was advertised as a certified pre owned both on the MB Annapolis website and subsequently on cars.com In fact, this car was not certified pre owned with the warranty. On two occasions - first after we had made a deal on the car - they admitted the CPO designation was not...

Dealer Replied: Eric Horst, Thank you for taking the time to share your feedback and for speaking with our General Sales Manager, Gabe Walman. We’re genuinely sorry for the frustration surrounding this experience and appreciate the opportunity to clarify a couple important details. As discussed, this vehicle does not qualify for Mercedes-Benz Certified Pre-Owned coverage due to its mileage, and our team did not advertise it as a Certified Vehicle in person, or on our website. We understand how reviewing multiple online listings may have contributed to some confusion. We later became aware that the same vehicle appeared on Cars.com as “Certified” due to a prior certification at a different location. Unfortunately, third-party platforms can occasionally retain outdated information that is outside of our direct control. That said, we understand how this could be misleading and regret any confusion it caused. Transparency is extremely important to us, and we take pride in providing accurate information at every step of the process. If you’d like to discuss this further, please don’t hesitate to reach out to Gabe directly at 443-875-0471 or gwalman@mileone.com.

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Ron, our sales consultant greeted us, was knowledgeable about the cars and all of their features. He was patient and not pushy! Allan, Mr. finance, was honest, personable and efficient!

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Casey was a referral and was absolutely excellent to work with. He gave me a great deal, communicated clearly, and made the entire process smooth and enjoyable. Highly recommend working with Casey!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Simply excellence at every level.. Rodd is as professional as it gets and so is Steve his assistant...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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From the very beginning of the process to the final steps, the Annapolis dealership consistently provided excellent treatment. The staff's hospitality made me feel welcome and valued as a customer. Additionally, their deep knowledge of Mercedes-Benz vehicles gave me great confidence in my...

Dealer Replied: Hi Charleen, thanks for your great review, and for giving our dealership such a five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mia was amazing to work with. Answered all questions so the process was smooth and enjoyable. She orchestrated my wife’s purchase earlier in the year , so naturally we knew her experience when I recently purchased also. An absolute joy to work with

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We’ve been buying cars from Wayne Discuss at Mercedes-Benz of Annapolis for years, and every experience has been exceptional. Wayne is the kind of salesperson you hope to find—patient, knowledgeable, and genuinely committed to helping you find the perfect car. No matter how many questions I throw...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Dennis was truly professional and courteous from the beginning when stepping foot into the delearship yesterday. He took his time w/ me and my lady to show the used vehicle I ended up purchasing from this delearship. Very knowledgable, friendly and courteous. Thank you!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mia did a FANTASTIC job finding the exact vehicle I wanted. I had very specific requirements for purchasing a previously owned certified Mercedes. Mia found the exact model, color and trim package that I wanted and the vehicle was in excellent condition and a great price! Mia did it all with...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a problem with the used car I bought, and they stepped up and had me take it too my local dealer and paid to have it fixed. Thanks, Kevin

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a problem with the used car I bought, and they stepped up and had me take it too my local dealer and paid to have it fixed. Thanks, Kevin

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I purchased the 2026 GLE 450 for my birthday. Brenden Fretz was my sales associate and he was so nice and helpful . Extremely knowledgeable and went over and beyond to show me all the vehicles I was interested in. He even drove to another lot to pick up the GLA 300 so I could look at it. My...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Dennis did such an amazing job handling my purchase yesterday. Literally inquired about the vehicle Friday around noon and was there at the dealership purchasing that evening. He made the transaction so smooth, never felt pressured at all. Prior to arriving, he had confirmed the vehicle was there by...

Dealer Replied: Hello Meggie, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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Waiting on their response with the warranty, they gave me for my used vehicle because the oil light came on because they didn’t fill the oil enough when they changed it so I had to take it to the Audi dealer here locally to get it fixed. Let’s see if they’ll pay for the expense.

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I just bought an E-class sedan from this dealership. It was one of the best experiences I have ever had in terms of buying a car. Dennis is incredibly helpful and knowledgeable on all the complicated new tech stuff. He is very patient with my ten thousand questions and helped me complete my trade-in...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I came 10 1/2 hours from out of town to pick up a car. Everything was ready and waiting. Everything was just perfect. They made the experience very pleasant.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I will always trust my car with Mercedes-Benz of Annapolis, in Annapolis, Maryland. My go-to car service.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

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Pleasure working with Jeff and the Annapolis team. They made the process smooth and painless. Jeff was thorough on all details- cosmetics, pricing, logistics. Would highly recommend Jeff and this team.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

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Mia was the best! She was so knowledgeable about the specs of the car and was able to land me in the car of my dreams. She was super honest about the ins and outs of such a large purchase but it made it all the more easy to trust her to be my car salesperson.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I enjoy coming to this dealership! The people here are about business and kind! I enjoyed working with the entire team

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Team were friendly and supportive and it is a very nice environment in the dealership.

Dealer Replied: Hello Asad, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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Very professional, attentive and accommodating. Made the purchasing experience personal and straightforward. Will be a lifelong customer.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

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Dennis was incredible to work with. I bought my car out of state and Dennis took the time to send me several detailed photos and videos inside and out. All information was provided for. He worked with me on the price with no hassle. It was such a smooth transaction! I highly recommend Dennis and his...

Dealer Replied: Hi Michelle, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great dealership. Ron Siegel was absolutely outstanding in working with us tirelessly, answering our many questions, and in finding just the right vehicle for us. This is the third car that we have bought from them. Service department and parts department are outstanding as well.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Dealership was outstanding. Pleasant and professional staff. Ron Siegel was awesome! I found him to be very dedicated and knowledgeable. He provided top notch service, and exceeded our expectations.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently purchased a 2025 Mercedes-Benz GLC 300, and I can confidently say that the entire experience was nothing short of exceptional – all thanks to Dennis! From the moment I walked into the dealership, Dennis made me feel welcomed and excited about the process. It was my first time buying a...

Dealer Replied: Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

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Mercedes of Annapolis makes the experience in automobile purchasing a pleasant experience. Casey was prepared and knowledgeable, and quickly worked to minimize my time purchasing my MB GLC.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Dennis was an wonderful sales rep, he was able to understand and fulfill what I was looking for in my new car. He was caring, patient, honest, helpful and knowledgeable. He did a wonderful job explaining and showing me the features on the car.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I would like to give a shout out to Dennis for being an amazing salesman. He was patient and professional from the moment I reached out to inquire about the vehicle to the time I stopped by the dealership to test drove the car. Dennis even reached out days after I bought the vehicle to ensure I have...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Dennis is the top sales guy. I would recommend working with him. He was professional from the beginning to the end. I greatly appreciated the service he provided and I had a wonderful experience.

Dealer Replied: Hello, Valencia. We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about the services you received, and thank you again for choosing Mercedes-Benz of Annapolis!

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