The process was easy The staff was friendly and knew what they were doing. I highly recommend mercedes benz of Annapolis. We have been dealing with them for many years, and will.continue buying our cars from.MB of Annapolis

Dealer Replied: Hi Suzanne, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Karon set up an appointment to purchase a car. I was driving from NJ and live over 100 miles away, but they had the car I was looking for. As I was driving to the dealership, I received a phone call apologizing that the car was sold. I wish I was told the day before. I had already crossed the...

Dealer Replied: Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience, especially after traveling a long distance, and regret the frustration this has caused. We understand how upsetting it was to be on the way to the vehicle, only to learn it had been sold. This was the result of a breakdown in communication on our end, and we are truly sorry. Our General Sales Manager, Gabe Walman, is contacting you to further discuss your experience. Gabe can be reached at 443-875-0471 or gwalman@mileone.com if you would like to contact him directly. We hope to speak with you soon. Thank you.

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Karon was awesome. Patient. Knowledgeable. Courteous. Punctual. He researched the Lexus brand thoroughly. Walked me through the car and answered all my questions. A gentleman.

Dealer Replied: Hi Americus, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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I enjoy purchasing a car there everything was easy and simple I bought a used vehicle which was very clean. My sells lady was very informative.

Dealer Replied: Hi Keith, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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We had an amazing experience working with our David Wendkos. From the very beginning, he was incredibly patient, attentive, and truly committed to helping me find the car of my dreams. He went above and beyond to make sure I felt confident in my decision and worked hard to offer a fair and...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Casey at Mercedes Annapolis did a phenomenal job. He was patient, knowledgeable, and a great listener. We will definitely be returning in the future for another car.

Dealer Replied: Hello Kevin, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Really made my buying process easy and enjoyable and ome of the reasons why I decided to buy from this dealership so thank you

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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This is the 4th purchase from this dealership! I think that speaks to why I keep coming back!

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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Excellent service-5 Star rating I would recommend them to any customer looking to buy a new or used car. They were very helpful and professional. The entire process was seamless.

Dealer Replied: Hello Venkata, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My wife and I came thru the showroom looking to test drive the CLE amg line, Mercedes was discontinuing the E class coupe and the CLE the recommeded alternative. Unfortunately no CLE's were in stock, Ron also searched surrounding dealers for coupes with no luck, the only ones available at that time...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mia provided an exceptional car-buying experience from start to finish. She was professional, attentive, and highly knowledgeable throughout the entire process. What truly set her apart was her sincere commitment to understanding my needs and ensuring I felt confident and comfortable with my...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently purchased a 2024 C63S from Mia Castle, and the experience was exceptional from start to finish. Mia is the definition of a professional—she was incredibly easy to talk to and never made me feel pressured, even when dealing with such a high-performance vehicle. ​The negotiation process...

Dealer Replied: Hi Jaffer, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Casey Duffy was friendly and informative. Navigating us through the different model offerings, helping us to narrow our choice to the suv that we purchased.

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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The staff from top to bottom was amazing! Never felt pressured to buy. David the sale rep was great to work with! Would highly recommend

Dealer Replied: Hi Yaser, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Casey is very knowledgeable, pleasant and helpful… made the process painless and followed up after the sale to make sure I was happy

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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The car we inquired about was advertised as a certified pre owned both on the MB Annapolis website and subsequently on cars.com In fact, this car was not certified pre owned with the warranty. On two occasions - first after we had made a deal on the car - they admitted the CPO designation was not...

Dealer Replied: Eric Horst, Thank you for taking the time to share your feedback and for speaking with our General Sales Manager, Gabe Walman. We’re genuinely sorry for the frustration surrounding this experience and appreciate the opportunity to clarify a couple important details. As discussed, this vehicle does not qualify for Mercedes-Benz Certified Pre-Owned coverage due to its mileage, and our team did not advertise it as a Certified Vehicle in person, or on our website. We understand how reviewing multiple online listings may have contributed to some confusion. We later became aware that the same vehicle appeared on Cars.com as “Certified” due to a prior certification at a different location. Unfortunately, third-party platforms can occasionally retain outdated information that is outside of our direct control. That said, we understand how this could be misleading and regret any confusion it caused. Transparency is extremely important to us, and we take pride in providing accurate information at every step of the process. If you’d like to discuss this further, please don’t hesitate to reach out to Gabe directly at 443-875-0471 or gwalman@mileone.com.

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Ron, our sales consultant greeted us, was knowledgeable about the cars and all of their features. He was patient and not pushy! Allan, Mr. finance, was honest, personable and efficient!

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Casey was a referral and was absolutely excellent to work with. He gave me a great deal, communicated clearly, and made the entire process smooth and enjoyable. Highly recommend working with Casey!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Simply excellence at every level.. Rodd is as professional as it gets and so is Steve his assistant...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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From the very beginning of the process to the final steps, the Annapolis dealership consistently provided excellent treatment. The staff's hospitality made me feel welcome and valued as a customer. Additionally, their deep knowledge of Mercedes-Benz vehicles gave me great confidence in my...

Dealer Replied: Hi Charleen, thanks for your great review, and for giving our dealership such a five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mia was amazing to work with. Answered all questions so the process was smooth and enjoyable. She orchestrated my wife’s purchase earlier in the year , so naturally we knew her experience when I recently purchased also. An absolute joy to work with

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We’ve been buying cars from Wayne Discuss at Mercedes-Benz of Annapolis for years, and every experience has been exceptional. Wayne is the kind of salesperson you hope to find—patient, knowledgeable, and genuinely committed to helping you find the perfect car. No matter how many questions I throw...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Dennis was truly professional and courteous from the beginning when stepping foot into the delearship yesterday. He took his time w/ me and my lady to show the used vehicle I ended up purchasing from this delearship. Very knowledgable, friendly and courteous. Thank you!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mia did a FANTASTIC job finding the exact vehicle I wanted. I had very specific requirements for purchasing a previously owned certified Mercedes. Mia found the exact model, color and trim package that I wanted and the vehicle was in excellent condition and a great price! Mia did it all with...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a problem with the used car I bought, and they stepped up and had me take it too my local dealer and paid to have it fixed. Thanks, Kevin

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a problem with the used car I bought, and they stepped up and had me take it too my local dealer and paid to have it fixed. Thanks, Kevin

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I purchased the 2026 GLE 450 for my birthday. Brenden Fretz was my sales associate and he was so nice and helpful . Extremely knowledgeable and went over and beyond to show me all the vehicles I was interested in. He even drove to another lot to pick up the GLA 300 so I could look at it. My...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Dennis did such an amazing job handling my purchase yesterday. Literally inquired about the vehicle Friday around noon and was there at the dealership purchasing that evening. He made the transaction so smooth, never felt pressured at all. Prior to arriving, he had confirmed the vehicle was there by...

Dealer Replied: Hello Meggie, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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Waiting on their response with the warranty, they gave me for my used vehicle because the oil light came on because they didn’t fill the oil enough when they changed it so I had to take it to the Audi dealer here locally to get it fixed. Let’s see if they’ll pay for the expense.

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I just bought an E-class sedan from this dealership. It was one of the best experiences I have ever had in terms of buying a car. Dennis is incredibly helpful and knowledgeable on all the complicated new tech stuff. He is very patient with my ten thousand questions and helped me complete my trade-in...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I came 10 1/2 hours from out of town to pick up a car. Everything was ready and waiting. Everything was just perfect. They made the experience very pleasant.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I will always trust my car with Mercedes-Benz of Annapolis, in Annapolis, Maryland. My go-to car service.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

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Pleasure working with Jeff and the Annapolis team. They made the process smooth and painless. Jeff was thorough on all details- cosmetics, pricing, logistics. Would highly recommend Jeff and this team.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

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Mia was the best! She was so knowledgeable about the specs of the car and was able to land me in the car of my dreams. She was super honest about the ins and outs of such a large purchase but it made it all the more easy to trust her to be my car salesperson.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I enjoy coming to this dealership! The people here are about business and kind! I enjoyed working with the entire team

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Team were friendly and supportive and it is a very nice environment in the dealership.

Dealer Replied: Hello Asad, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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Very professional, attentive and accommodating. Made the purchasing experience personal and straightforward. Will be a lifelong customer.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

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Dennis was incredible to work with. I bought my car out of state and Dennis took the time to send me several detailed photos and videos inside and out. All information was provided for. He worked with me on the price with no hassle. It was such a smooth transaction! I highly recommend Dennis and his...

Dealer Replied: Hi Michelle, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great dealership. Ron Siegel was absolutely outstanding in working with us tirelessly, answering our many questions, and in finding just the right vehicle for us. This is the third car that we have bought from them. Service department and parts department are outstanding as well.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Dealership was outstanding. Pleasant and professional staff. Ron Siegel was awesome! I found him to be very dedicated and knowledgeable. He provided top notch service, and exceeded our expectations.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently purchased a 2025 Mercedes-Benz GLC 300, and I can confidently say that the entire experience was nothing short of exceptional – all thanks to Dennis! From the moment I walked into the dealership, Dennis made me feel welcomed and excited about the process. It was my first time buying a...

Dealer Replied: Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

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Mercedes of Annapolis makes the experience in automobile purchasing a pleasant experience. Casey was prepared and knowledgeable, and quickly worked to minimize my time purchasing my MB GLC.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Dennis was an wonderful sales rep, he was able to understand and fulfill what I was looking for in my new car. He was caring, patient, honest, helpful and knowledgeable. He did a wonderful job explaining and showing me the features on the car.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I would like to give a shout out to Dennis for being an amazing salesman. He was patient and professional from the moment I reached out to inquire about the vehicle to the time I stopped by the dealership to test drove the car. Dennis even reached out days after I bought the vehicle to ensure I have...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Dennis is the top sales guy. I would recommend working with him. He was professional from the beginning to the end. I greatly appreciated the service he provided and I had a wonderful experience.

Dealer Replied: Hello, Valencia. We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about the services you received, and thank you again for choosing Mercedes-Benz of Annapolis!

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I can honestly said Mia Castle is the best sales person that I have ever worked with in purchasing or leasing a car. She listens and figures out a way to make things happen. She makes you feel like you are her only client! I have been purchasing and leasing Mercedes Benz for over 30 years and she...

Dealer Replied: Hi Regina, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I left the dealership feeling confused and weary . Larry was not honest or clear about the extra #Warranty I was financing! Very disappointed in my first car financing experience with him! The rest of the staff was absolutely wonderful

Consumer Replied: I will say after reaching out , Larry Cash stuck to his word and rewrote my contract and stood good to his word. I went back Saturday and sat down with him and feel much better about the entire experience and appreciate the time and consideration.. I appreciate everyone that helped me achieve my goals, but I will say this if you are planning on paying cash for a vehicle stick to your plan! Do not let anyone talk you into financing if you don't have to!

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Wayne was a great listener. I purchased the model that fits my needs; with his help. Allen Belcher, made me relax while dealing with the options and financials. They are both extremely professional and I enjoyed working with them. I beleive going forward they both have my back.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis - Service Center so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Chris, Thanks for working with us on this sale. Donna is very happy with the 2024 Land Cruiser as I knew she would be. I am too. Very nice from all the 4Runners in our past. It was a seamless transaction and we appreciate that. I also wanted to thank everyone else. Kevin, Larry, Jeff and Kim. It's...

Dealer Replied: Hi Dean, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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The dealership personnel were friendly, professional and worked with me to get the best rate.

Dealer Replied: Hi Taunji, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Arinta was an absolute joy to work with! She was professional, knowledgeable, and incredibly pleasant. She was well versed on the car I had my eyes on—and ultimately helped me with my final decision. I highly recommend working with her and the team at Annapolis Mercedes. Truly could keep raving...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Alex is the consummate professional. I highly recommend MB Annapolis Service & Sales Centers. Wayne Discus (sales) and Allen Belcher (F&I) surpassed all expectations as well.

Dealer Replied: Hi Nyman, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Arnita was super helpful with our recent vehicle purchase. From locating a vehicle that met our needs through purchase and turning over the keys, she was knowledgeable and wonderful to work with. I highly recommend her if you’re in the market for a vehicle.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis - Service Center so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great customer service and very helpful. Mr. Wood assisted me the moment I walked into the door and answered all my questions

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

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Alex was my service advisor and everything went smoothly. He also twice said once last year helped me with 2 horrific tire situations which he got taken care of both times immediately and made a bad situation wonderful!!⭐️⭐️⭐️⭐️⭐️

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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⭐️⭐️⭐️⭐️⭐️ – Shoutout to Casey! Amazing experience at Mercedes-Benz of Annapolis! Huge shoutout to Casey for going above and beyond he stayed late, knowledgeable, patient, explained everything clearly, and made sure I was completely satisfied. Allen in finance and Asher the manager were also...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Wayne was phenomenal to work with. I appreciate his experience, knowledge, patience, and access accessibility. Very prompt with follow up correspondence and very accommodating. I look forward to working with him again in the future

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mia worked tirelessly to find me the perfect car! Great communication and Service! Even after I purchased she followed up with me to make sure I was happy!

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis - Service Center so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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Arnita was very friendly and professional, she took her time to guide me about the functions of my car. She was extra patient. I had a great experience. Thank you.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mia is the best. Was extremely helpful and really exemplifies the quality of service that one would expect from a Mercedes dealer. Furthermore everyone at the dealership was exceptionally nice!

Dealer Replied: Hi Bobby, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Best and smoothest deal ever! Mia was always able to communicate when needed, kept all details transparent and her charisma is unmatched! ⭐️⭐️⭐️⭐️⭐️

Dealer Replied: Hi Christopher, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Safe travels!

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Arellano was great. However, it was disappointing not to have the charger for the car which will not be available until Tuesday or Wednesday. There are no superchargers near my location which has caused me to leave the car parked in my garage until we can get the charger.

Dealer Replied: Hi, thank you so much for your feedback! If you would like to discuss your experience in more detail, please give us a call at your earliest convenience. We always look for opportunities to improve, so we hope to hear from you. You can reach us at (888) 261-7620

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Highly professional from top to bottom. My second interaction with them and they keep getting better. Mia handled my purchase of a car with more bells and whistles than I could count—and she quickly and easily explained them all. No high pressure, no ‘what does it take for you to buy the car...

Dealer Replied: Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!

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What an amazing experience! Both with the dealer and our fabulous sales executive, Arella Burger! Cannot say enough about Arella! She is knowledgeable, professional, and incredibly personable! She went out of her way to answer all of our questions and was more than patient through the buying and...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Friendly people, great service, solid inventory. Can't go wrong here. Buy from Arnita. She will take great care of you.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

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