Google Review
- April 22, 2024
Google Review
- April 19, 2024
Great experience and they fixed all issuesThank you
Google Review
- April 17, 2024
Worked with Tyler on a used 2021 Mercedes 250 and was very happy with the transaction.
Google Review
- April 15, 2024
Response from the owner Replied: Charla, thank you for the high star rating!
Google Review
- April 15, 2024
The serviceman I get, Mike, is always wonderful and very thorough. My car always comes back to me in perfect condition
Google Review
- April 15, 2024
Have trusted Mike Griffith and his expert guidance with all of our MB vehicles for years and this experience was no different: communicated service needs clearly, all work completed professionally. Will continue service needs with him and Smail.
Google Review
- April 13, 2024
Calogero Ponterio made our purchase of a BMW X3 this past week efficient and enjoyable. As we were out of state buyers, he facilitated an outside inspection and arranged for a kind and engaging driver (shout out to Matt) to pick me up from the airport. Every part of the transaction was well...
Google Review
- April 13, 2024
Scott S from smail highly recommended. 10/10
Google Review
- April 11, 2024
Google Review
- April 11, 2024
The service department, especially Mike G, does a great job at keeping the client aware of the car service and costs. Kudos to them
Google Review
- April 01, 2024
Bud Smail is always top notch with their professionalism and their service and sales team are top notch!
Google Review
- April 01, 2024
Google Review
- March 31, 2024
Excellent Service
Google Review
- March 23, 2024
Google Review
- March 22, 2024
Google Review
- March 22, 2024
Google Review
- March 20, 2024
Very easy and efficient sales experience. I purchased a CPO vehicle. The process was quick and with minimal dealer run-around. Professional sales people and nice dealership.
Google Review
- March 18, 2024
Fast, courteous, and efficient. I am very pleased with the service at this location
Google Review
- March 16, 2024
I just bought my first Mercedes-Bentz from here and my experience was wonderful! My dealer Calogero was extremely attentive and thoughtful through the entire process and I would 110% recommend to anyone purchasing a new vehicle, especially a Mercedes!
Google Review
- March 15, 2024
Google Review
- March 14, 2024
Best service dept
Google Review
- March 13, 2024
Great experience with the service department and the manager explaining everything in detail and very good labor pricing for my brake work.
Response from the owner Replied: Hello Edward, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
Google Review
- March 13, 2024
Needed four new tires; bought them through Mike Griffith in service. He is terrific and very attentive. Tires were not inexpensive, but the support was worth it. (Five days later hit a pothole and blew out one of the brand new tires! Because I got them from the dealer, there was a protection plan...
Response from the owner Replied: Ben , we are so pleased you enjoyed your visit to Bud Smail Motor Cars, LTD.! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- March 12, 2024
Response from the owner Replied: Kerri, thank you for the high star rating! We hope to see you soon!
Google Review
- March 12, 2024
Fast, done in one day. Did an inspection and my pre-paid maintenance. They also washed and vacuumed it.
Response from the owner Replied: Hi Joe! We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- March 07, 2024
Response from the owner Replied: Larry, we really appreciate your positive review! We look forward to your next visit! Take care!
Google Review
- March 07, 2024
Response from the owner Replied: Alan Podrasky, thank you for the high star rating! We hope to see you soon!
Google Review
- March 07, 2024
My vehicle is always taken back for service promptly, which is important when you plan to wait for it. And while you’re waiting, the entire staff is so friendly, and the facility is spotless. After my routine service was completed, they detailed my vehicle to where it looked better than it did the...
Response from the owner Replied: John, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- March 07, 2024
Response from the owner Replied: Michael, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- March 07, 2024
I bought my 2024 GLE 450 from Bud Smail in Greensburg. A rock hit my windshield in January. Bud Smail received my claim information on January 19th. Today is March 5th and Bud Smail still cannot provide me with a date for when they will have a new windshield. The communication from Bud Smail has...
Response from the owner Replied: Hi Melanie, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I have forwarded your review to the manager who will be contacting you soon! Thank you.
Google Review
- February 25, 2024
I bought my Mercedes 250 GLA from Scott Stinson, and his team. I live in Pittsburgh Proper, but still drove to Greensburg for this dealership and this car. I’m a prior Mercedes owner, single mother, discerning where I spend my $$. Respect to the dealership. Only criticism, no women sales persons.
Response from the owner Replied: Hello Pamela , we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bud Smail Motor Cars, LTD.!
Google Review
- February 22, 2024
Response from the owner Replied: Dr. Janis C Brooks, thank you for the high star rating! We hope to see you soon!
Google Review
- February 19, 2024
Response from the owner Replied: R Elosser, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- February 18, 2024
I showed up without an appointment but they graciously met my needs and even did a state inspection.
Response from the owner Replied: Richard , we are so happy to read such a great review about Bud Smail Motor Cars, LTD.! We look forward to your next visit! Take care!
Google Review
- February 17, 2024
Response from the owner Replied: Darren , thank you for the high star rating! We look forward to your next visit! Take care!
Google Review
- February 15, 2024
I brought my car in instead of using the complimentary pick up service due to my schedule needs. Check in was a breeze, great selection of beverages, and multiple seating options while I waited. I chose the high top table to log in and work while waiting. The mid- appointment update was helpful...
Response from the owner Replied: Hi M Fisher, thank you so much for your positive comments about Bud Smail Motor Cars, LTD.! We look forward to your next visit! Take care!
Google Review
- February 15, 2024
Very polite people,especially my salesperson, Scott S.
Response from the owner Replied: Joe, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Bud Smail Motor Cars, LTD.
Google Review
- February 14, 2024
I recently had my SUV serviced and inspected at Smail Mercedes. I was given a courtesy car that was delivered to my house, my SUV was picked up, serviced that day, and delivered to me that evening. The service staff called me to discuss my questions and concerns before the service began. My car...
Response from the owner Replied: Lillian, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bud Smail Motor Cars, LTD.. We look forward to your next visit! Take care!
Google Review
- February 09, 2024
Scott Stinson was absolutely amazing throughout my entire car buying process at Smail. Scott was patient with me throughout the entire buying process and I never felt pressured. Scott went above and beyond to make sure my vehicle was perfect before pick up and kept me apprised of the status of the...
Response from the owner Replied: Hi Ashley, thank you so much for your positive comments about Bud Smail Motor Cars, LTD.! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- February 07, 2024
The first thing was sales person never mentioned about the $150 active fee for remote start each year When we were going over the features by Tec he stated about the fee. To me this was import because we park our cars outside.I was shocked when I was told it is a anual fee. Going into the sales...
Response from the owner Replied: Hi Richard! We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- February 07, 2024
Beware!!Charged an electronic title fee and gave a pink slip (processed non electronically).They might be competitive on new car pricing but when your sitting there signing all the papers you see for the first time the astronomical fee’s and get pressured into buying a warranty. I told the guy 4...
Response from the owner Replied: Hi! We are disappointed to hear that you did not have a more positive experience with us at Bud Smail Motor Cars, LTD.. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (724) 798-0315 so we can work towards a resolution. We look forward to hearing from you.
Google Review
- February 05, 2024
Response from the owner Replied: Donna, thank you for the high star rating! We look forward to your next visit! Take care!
Google Review
- January 31, 2024
I called the dealership because they had a specific car we were looking for; AMG E53 all black. My call was directed to Paul Sarp. Paul was fantastic. He answered all our questions, great follow through on all open items, very professional, no high pressure sales tactics, very accommodating to...
Response from the owner Replied: Hi Rex, thank you for taking the time to leave a review for us at Bud Smail Motor Cars, LTD.. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- January 26, 2024
Best car buying experience I ever had. I've purchased plenty of cars but never had such a smooth experience getting one. The salesman C made it fast and simple to get what I wanted and get on the road. 11 out of 10 for this dealership and how C handled everything.
Response from the owner Replied: Jason, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bud Smail Motor Cars, LTD.. If you have any further questions, please give us a call. We're always happy to help!
Google Review
- January 22, 2024
You want to experience a nightmare. Buy a car from Bud Smail Motorsport. Incompetent from A-Z. Took them over a month for me to get my contract on a brand new car. Same with registration. The brakes were squeaking, front dash board shaking and brake lock all at slow speed. This is different times...
Response from the owner Replied: Sevan , we're disappointed to hear of the negative experience you had at our location. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. I have forwarded your review to the manager who will be contacting you soon.
Google Review
- January 15, 2024
Mike always provides outstanding service. He’sKnowledgeable and reliable… and always goes out of his way to make sure my service appointments go smoothly… and overall he’s a really nice guy!
Response from the owner Replied: Kathleen, we are so happy to read such a great review about Bud Smail Motor Cars, LTD.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 12, 2024
Response from the owner Replied: Mark , thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 08, 2024
This is our 8th car we Purchased from Smail, a used 2021 a220. Joe Sudo made sure that everything was perfect! If you are in the market for a great new or used car Smail is always my recommendation!
Response from the owner Replied: Hi Mike! We appreciate your positive review about your recent experience with us! We hope to see you soon!
Google Review
- January 07, 2024
My sister Trisha just recently purchased a new vehicle from Paul Sarp and she absolutely loves it! She raved about how helpful and knowledgeable Paul was and how pleasant the entire process was. I'm thinking maybe I'll look Paul up for my next vehicle, thanks for taking care of my sister Paul!
Response from the owner Replied: Cory, thank you for your kind review; we are happy to pass along your comments to the team here at Bud Smail Motor Cars, LTD.! We hope to be of service to you again in the future. Best wishes, Bud Smail Motor Cars, LTD.
Google Review
- January 03, 2024
Vehicle inspection in less than a hour.
Response from the owner Replied: Hi Harry! We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Google Review
- December 30, 2023
Great service, great people!
Response from the owner Replied: Hi Cory! We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Google Review
- December 21, 2023
First class service !!Effortless pick up and drop off in very timely fashion. Communication was great throughout the day. Will be happy to use service here again, anytime.Thanks DM
Response from the owner Replied: Darren, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bud Smail Motor Cars, LTD.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 21, 2023
Bryan Sciarrino and Joe Suto were wonderful to work with. Every one of my requests was met. What great service! Brian Witt was excellent and my deal was processed in no time. Thank you Smail!
Response from the owner Replied: Hi Cynthia, thank you so much for your positive comments about Bud Smail Motor Cars, LTD.! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- December 20, 2023
Very cool people are working over there 😎💪
Response from the owner Replied: Eric, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!
Google Review
- December 04, 2023
Great service. Professional and friendly staff.
Response from the owner Replied: Mary, thank you for your kind words and this wonderful review! We hope to see you soon!
Google Review
- December 02, 2023
Great service as always!
Response from the owner Replied: Hi Francisco ! We're so happy we were able to help you out! We look forward to your next visit! Take care!
Google Review
- November 17, 2023
Friendly customer service, knowledgeable people, excellent cars.
Response from the owner Replied: Julian , we are so happy to read such a great review about Bud Smail Motor Cars, LTD.! We look forward to your next visit! Take care!
Google Review
- November 09, 2023
Response from the owner Replied: Joseph, we are so happy to read such a great review about Bud Smail Motorcars! We look forward to your next visit! Take care!
Google Review
- November 07, 2023
My experience with Bud Smail Mercedes was very professional and the closing was efficient. My sales rep Scott Stinson was helpful and courteous throughout the process. We drove in from 3 hrs away and Scott was there to greet us at the door when we arrived. The vehicle was in excellent condition. I...
Response from the owner Replied: Hi Erik, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Cars.com Review
- November 04, 2023
Don't buy a Used Mercedes from them. They will rip you off. Motormounts were defective. Front Rotors Scored and needed replaced. Wanted to charge me for repairs after purchasing.
Dealer Replied: Dave, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (724) 798-0315 at your earliest convenience and we will do our best to resolve this with you.
Google Review
- November 01, 2023
Scott Powell the salesman was great got me just what I was looking for.
Google Review
- October 19, 2023
Car purchase was smooth and painless. We had made multiple visits and gone on multiple test drives with several different vehicles before finally deciding on the car we wanted. Colagero was patient and had all our questions answered and ensured car was ready to go when we arrived for pickup. Would...
Response from the owner Replied: Alexis, thank you for your kind review; we are happy to pass along your comments to the team here at Bud Smail Motor Cars, LTD.! We hope to see you soon!
Google Review
- October 17, 2023
Good service. Calogero was great to work with.
Response from the owner Replied: Hi Alex! We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Google Review
- October 14, 2023
I was dealing with Scott Stinson at the Smail Mercedes dealership. Very courteous. Took his time with me while I was making my purchase decision. Instead of making me wait another day or two to come back, he stayed past closing to finish out my purchase of a BMW M340i. Props to Brian, the finance...
Response from the owner Replied: Todd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bud Smail Motor Cars, LTD.. We look forward to your next visit! Take care!
Cars.com Review
- October 02, 2023
I've been a customer for 18 yrs. Experience has been average across the board. Arrived to have A-Service performed and had mentioned that the SRS light needed to be reset. After 3 1/2 hrs. it was never done. My service advisor 'Matthew' had no answers to any of my questions except a shrug of the...
Dealer Replied: Hi, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (724) 798-0315. We look forward to hearing from you.
Google Review
- September 30, 2023
We did a lease buyout on our Mercedes 2021 GLA. Anthony Polvinale provided excellent customer service. He performed the entire process as a true professional and exceeded our expectations. Wish we could give him six stars. Thanks Anthony.
Response from the owner Replied: Hi Ralph, thank you so much for your positive comments about Bud Smail Motor Cars, LTD.! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- September 28, 2023
Outstanding service as always.
Response from the owner Replied: Scott! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.Best wishes,Bud Smail Motor Cars, LTD.
Google Review
- September 27, 2023
My experience was exceptional. Tyler was my sales person and showed patience and gave me the time to look at all my options. I was looking at many different manufacturers and features and Tyler really knows his features, etc. He ended up showing me a car that I did not even have in my list of...
Response from the owner Replied: Dan, thank you for your kind review; we are happy to pass along your comments to the team here at Bud Smail Motor Cars, LTD.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- September 07, 2023
Response from the owner Replied: Steve , thank you for your kind review; we are happy to pass along your comments to the team here at Bud Smail Motor Cars, LTD.! We hope to see you soon!
Google Review
- August 25, 2023
Response from the owner Replied: Kayla,, thank you for the high star rating! We look forward to your next visit! Take care!
Google Review
- August 22, 2023
My wife and I recently bought a used vehicle from Tyler Sciarrino. My past experiences buying cars left me with a bad attitude toward car salesman. Tyler and his father changed that completely! Upfront, honest, and service to die for. Worth the two-hour drive to see these guys!
Response from the owner Replied: Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at Bud Smail Motor Cars, LTD.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- August 19, 2023
I’ve always had a pleasurable experience with the staff at Bud Smail Mercedes and Cadillac dealers in Greensburg. They are kind, professional and easy to work with. Matt has been very helpful at the Mercedes dealer at the most stressful times!
Response from the owner Replied: Jami, thank you for your kind review; we are happy to pass along your comments to the team here at Bud Smail Motor Cars, LTD.! We look forward to your next visit! Take care!
Google Review
- August 14, 2023
Great experience and C was a no pressure salesman. Still having issues with the garage door opener however.
Response from the owner Replied: John, we are so happy to read such a great review about Bud Smail Motor Cars, LTD.! We look forward to your next visit! Take care!
Google Review
- July 31, 2023
Excellent service, as usual, when I brought in my SLK in for state inspection.
Response from the owner Replied: Hi Raymond! We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Google Review
- July 31, 2023
Scott Stinson was amazing. Very patient with me and my husband. Very down to early. One of the best and easiest car buying experience we've had. Highly recommend Scott Stinson helping you buy your next vehicle!!!
Response from the owner Replied: Hi Danielle! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- July 27, 2023
Response from the owner Replied: Wayne , thank you for the high star rating! We hope to see you soon!
Google Review
- July 26, 2023
The hospitality was amazing. They not only took care of my car with 5 star service, I was given 5 star treatment. Bud Smail is simply marvelous
Response from the owner Replied: Hi Timothy, thank you so much for your positive comments about Bud Smail Motor Cars, LTD.! We look forward to your next visit! Take care!
Google Review
- July 20, 2023
Always receive excellent service!
Response from the owner Replied: Crystal, we are so happy to read such a great review about Bud Smail Motor Cars, LTD.! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- July 19, 2023
Great Service.
Google Review
- July 18, 2023
Great Service Personnel and very nice employees
Response from the owner Replied: Vincent! We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- July 12, 2023
Response from the owner Replied: Larry, thank you for the high star rating! We hope to see you soon!
Google Review
- July 10, 2023
Response from the owner Replied: Jawdat, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- July 08, 2023
This dealership takes care of me and my car. My service writer keeps me informed about my vehicle and it comes back to me cleaner than when I brought it in. Always five stars. Good job!
Response from the owner Replied: Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Bud Smail Motor Cars, LTD.! We look forward to your next visit! Take care!
Google Review
- July 04, 2023
I have had nothing but positive customer experiences with the staff of Bud Smail Auto. Two gentlemen came to pick up my car and returned it to my home. I sincerely appreciate this level of service. The car was repaired correctly and was returned clean. Mike, the service manager, kept me apprised...
Response from the owner Replied: Erika! We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Yelp Review
- June 26, 2023
The sales manager and people in the sales department are amazingly nice and genuinely wonderful people i have nothing but respect for them so for them it would be 5 STARS. This review pertains specifically to the repair center. To begin with I was under the impression that due to it still being...
Google Review
- June 22, 2023
Response from the owner Replied: Megan , thank you for the high star rating! We hope to see you soon!
Google Review
- June 21, 2023
Bought my used S550, my 3rd Mercedes, from another dealer in 2013 while under warranty. The cigarette lighter didn't work. Called Smail in Greensburg and they picked the car up and made the repair and returned it after washing it and filling the gas tank, which l appreciated. In January 2023 the...
Response from the owner Replied: Rick, it's upsetting to hear that you did not receive the top-notch service we strive to provide.. I have forwarded your review to the manager who will be contacting you soon. Thank you.
Google Review
- June 20, 2023
One of the best buying experiences I’ve ever had. I can’t thank Calogero, Bryan, Brian, and Tyler enough!
Response from the owner Replied: Jc, your satisfaction is our top priority. We can't wait to see you again, have a great day.
Google Review
- June 19, 2023
Absolutely satisfied. Great service department Mike was a pleasure to work with.
Response from the owner Replied: Marilyn, we are so happy to read such a great review about Bud Smail Motor Cars, LTD.! We hope to be of service to you again in the future. Best wishes, Bud Smail Motor Cars, LTD.
Google Review
- May 20, 2023
Response from the owner Replied: Beverly, thank you for the high star rating! We hope to see you soon!
Google Review
- May 18, 2023
They sold me a used Mercedes s550 knowing the motor mounts were worn out. They were given every opportunity to correct the problem.
Response from the owner Replied: David, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. I have forwarded your review to the manager and someone will be contacting you shortly. Thank you!
Google Review
- May 18, 2023
We had such a great and smooth experience in trading my vehicle for a new one at Smail motors. Scott Stinson was so fantastic and Knowledgeable! We are definitely customers for life!!
Response from the owner Replied: Julie , thank you for your kind review; we are happy to pass along your comments to the team here at Bud Smail Motor Cars, LTD.! We hope to see you soon!
Cars.com Review
- May 13, 2023
Do not buy a Used Vehicle from Them. Never been Screwed by a Dealership in My Life. They got Me. Very Unprofessional. Do not Deal with Them.
Cars.com Review
- May 13, 2023
Do not buy a Used Vehicle from Them. Never been Screwed by a Dealership in My Life. They got Me. Very Unprofessional. Do not Deal with Them.
Cars.com Review
- May 13, 2023
Do not buy a Used Vehicle from Them. Never been Screwed by a Dealership in My Life. They got Me. Very Unprofessional. Do not Deal with Them.
Dealer Replied: David, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (724) 798-0315. We look forward to hearing from you.
Google Review
- May 08, 2023
Best service experience ever! Thanks to Mike and Jason.
Response from the owner Replied: Mark, we are glad we could help! We look forward to your next visit! Take care!
Google Review
- April 30, 2023
Response from the owner Replied: Sandy, thank you for the high star rating! We hope to see you soon!