Google Review
- March 29, 2017
Left by Parker Pasco
Google Review
- March 29, 2017
Left by Justin Rutkowski
DealerRater Review
- March 29, 2017
Left by ray
It was different so many times I sign my name. B ut they explain every thing they were doing that help. at one point I was signing my life away.
Google Review
- March 23, 2017
Left by Charles Baston
RMiss Stephanie was very professional the whole staff was very helpful preciate them looking out for me and my family thank you very much I would recommend you to anybody mr. Baston and familyspecial thanks to stephanie
Google Review
- March 23, 2017
Left by Nicole Hutson
Google Review
- March 22, 2017
Left by Randy Marshall
Google Review
- March 22, 2017
Left by Dennis Hodges
Google Review
- March 18, 2017
Left by Breanna Michael
Google Review
- March 18, 2017
Left by ninth ninja
Cars.com Review
- March 17, 2017
Left by Bill
Service was completed on time, truck was washed and returned as promised
Google Review
- March 16, 2017
Left by Richard Doerr
Cars.com Review
- March 16, 2017
Left by Eric Swisher
Excellent at everything they do. Very satisfied with my service. Top notch facility.
DealerRater Review
- March 04, 2017
Left by Dustyd
Salesman went above and beyond to help get me the price I needed. Answered all my questions to help me understand my new truck. Service department were great as well.
DealerRater Review
- March 03, 2017
Left by Adrian B.
Stephanie and the team made the process very easy and enjoyable. The facility was very nice and clean and there was complimentary coffee and donuts! Every employee that I came across was very nice and greeted me. They also were able to work with me to get the vehicle that I was looking at, at a...
Cars.com Review
- March 01, 2017
Left by Ian
A big thank you to the LaFontaine Ford service team for getting me back on the road as soon as possible after my Flex had an issue with it's steering while my wife and I were on vacation in Frankenmuth. And thanks for the car wash.
Google Review
- February 28, 2017
Left by Ian Sershall
They helped me get back on the road in the middle of a vacation.
Google Review
- February 23, 2017
Left by James craig
Google Review
- February 23, 2017
Left by Julie Harrow
Cars.com Review
- February 21, 2017
Left by Dan P Cutting
Good work courteous personal information have already recommendEd this dealer to a friend
Cars.com Review
- February 17, 2017
Left by Mike Boisvert
Love the show room and having something to do while we waited made the time go by and everyone was so nice
Cars.com Review
- February 17, 2017
Left by Wilfred Swartz
Very professional and efficient staff. Satisfied with service provided
DealerRater Review
- February 17, 2017
Left by Jgarrett
I woke up to find my Ex repossessed my car. A friend gave me Darrin's number and said ....just give him a call. Darrin and the entire team work seamlessly to get me into a car, the same day. Who would have thought that could happen ? It turned my nightmare experience into something positive. ...
Google Review
- February 16, 2017
Left by David Wyman
Cars.com Review
- February 15, 2017
Left by Mary Burnham
First visit = exceptional! Thank you Dan Pierce, for suggesting your new location!
Google Review
- February 14, 2017
Left by derek smith
Darrin was very professional selling my mom a car! Will only come to LaFontaine dealers!!
Cars.com Review
- February 13, 2017
Left by BETTY VANDERMEULEN
DIDN'T GET MUCH FURTHER THAN CUSTOMER SERVICE FOR AND OIL CHANGE, BUT STAFF WAS VERY FRIENDLY
Cars.com Review
- February 13, 2017
Left by Becky
Thanks, Dan, for the quick oil change and the bonus car wash!
Google Review
- February 09, 2017
Left by Tyler Baker
Google Review
- February 09, 2017
Left by Rob Rosborough
Google Review
- February 07, 2017
Left by Elizabeth Briggs
Very happy! The service team is fantastic!
Response from the owner Replied: Elizabeth: Thanks for the perfect rating!
Google Review
- February 06, 2017
Left by Michael Goldstein
My new Fusion Sport developed a software problem late in the day it was delivered; BUMMER. The audio went dead and the nav stopped working; WHAT? The dealership was very generous in that they not only delivered the car to me (65 mile trip ONE way), they insisted in sending a technician to get my...
Cars.com Review
- February 06, 2017
Left by Jane Olivier
Very pleased with attentiveness of everyone I encountered!
Cars.com Review
- February 01, 2017
Left by Jennifer Taylor
I brought it in for an oil change and all the checks and services for 35,000 miles. The only repair was fixing a black strip that was between the door and the vehicle.
Google Review
- February 01, 2017
Left by Michael Goldstein
My new Fusion Sport developed a software problem late in the day it was delivered; BUMMER. The audio went dead and the nav stopped working; WHAT? The dealership was very generous in that they not only delivered the car to me (65 mile trip ONE way), they insisted in sending a technician to get my...
DealerRater Review
- January 31, 2017
Left by Mapleroadfreddy
Person I worked with in service was very friendly. New dealership very nice. Location for me is better than Frankenmuth. Easy access off of Birch Run Rd.
Google Review
- January 26, 2017
Left by Sydney Estronza
I had some concerns about my car when I first purchased it. Andy Leitz was helpful and genuinely concerned about the issue at hand. He went above and beyond to make me feel comfortable in my vehicle. He did a great job.
Google Review
- January 26, 2017
Left by Gilbert Radick
A huge thank-you to Jim Atkinson, Stephanie Timmons & all the staff at LaFontaine Ford Birch Run, for putting us in the vehicle we wanted. Great Dealership, Great Service, Great People. We will be back.
Cars.com Review
- January 20, 2017
Left by Ben
The service writer was cute :) she had me in and out for my oil change in no time. The new dealership looks awesome. Thanks again, I will return in the future for any service or new vehicles.
Google Review
- January 16, 2017
Left by Doug Happy Man
Very Professional and helpful.
Cars.com Review
- January 16, 2017
Left by glen steele II
A Great dealership to deal with.Mark in service goes the EXTRA mile to make sure you get the highest quality service work performed and informs you of what service you should consider in the future to keep your vehicle performing like new.Ryan in the sales dept. never forgets a person after the...
Google Review
- January 14, 2017
Left by Jonathon Anter
Google Review
- January 13, 2017
Left by Michael Donegan
Brand new store with a huge selection. Employees here are very nice and friendly.
Google Review
- January 13, 2017
Left by Krista Paschket
Google Review
- January 12, 2017
Left by harvey mathews
Excellent and professional service! Very nice staff and facility!
Cars.com Review
- January 11, 2017
Left by Linda
Recall and remote start were repaired and what a nice, clean area to wait in.
Cars.com Review
- January 11, 2017
Left by Joe W
I just stopped in for a oil change and ended up getting my truck washedand tires rotated as well. Great service! Exceptional staff! The manager intraduced himself and was very friendly. The marketing girl was super nice and got us a shuttle to go eat while we waited. The service writer was dead...
Google Review
- January 06, 2017
Left by Dennis Lowe
My salesman Jordan Snyder was very easy to work with, my wife and I looked at a variety of cars (we LOVED the Edge -- but it was just outside our budget right now) and through it all Jordan never tried to pressure us. When we chose a Focus, Jordan and the Lafontaine staff found us a great deal on...
Cars.com Review
- January 06, 2017
Left by Buyer
Love the new facility and staffing was welcoming. This is asking me to provide more information, was my plain and simple choice of words not satisfactory
Google Review
- January 05, 2017
Left by Bill Cataline
Cars.com Review
- January 05, 2017
Left by Jenny
My oil change guy was very knowledgeable and very friendly and let me know what issue I needed to fix on my vehicle
Cars.com Review
- January 04, 2017
Left by Susan
I can't give enough praise to this dealership and its sales and management team. They made the process of buying a new car a truly exceptional experience. Justin, the salesman, was not a hard sell type of guy. He presented me with my options and stated that he wanted me to be happy with my...
Cars.com Review
- January 04, 2017
Left by Carol Maurer
The Frankenmuth (now Birch Run) staff is excellent! We will definitely buy our next Ford from Jordan. We can always count on Mark from service to keep us updated on any repairs. We highly recommend LaFontaine!
Cars.com Review
- January 03, 2017
Left by Paul Primel
Service took care of 2 issues and worked with my schedule to get these completed in timely manner.
Cars.com Review
- January 03, 2017
Left by Dawn masters
Charlie was an amazing sales man. I've given out his name to several co workers and friends!
Cars.com Review
- January 03, 2017
Left by Rob H
My service was quick and thorough. The service writer was very honest with me about the work done and what needed to be done. I will be beck for sure.
Google Review
- December 28, 2016
Left by Terri Grady
Jeremy did a great job finding the exact car we were looking for - the turnaround was amazingly quick and easy! The gentleman who came out to deliver the car was very thorough in describing every single one of the features of the car. He did a great job without making it seem tedious.
Google Review
- December 27, 2016
Left by Mary Szagesh
Google Review
- December 24, 2016
Left by ryan vandevenne
Great Service experience. Everyone is nice and friendly to work with. The dealership staff go above and beyond to meet my needs. The waiting area is amazing! My Oil change seemed to wiz by!
Cars.com Review
- December 24, 2016
Left by Mark got all the information he need for his trade in &lease
Great sales person The Lafontaine ford dealership in Birch Run MI was very friendly and clean. I like that everything was green. A great way to show you can recycle . Anyone looking for a Car or truck we will diffently send your way.
Stefan Kogler Replied: Thank you for choosing LaFontaine Ford of Birch Run! I'm so glad you experienced our outstanding customer service. We truly appreciate that you are recommending us to your family and friends. Thank you for noticing our green efforts, also!
Google Review
- December 23, 2016
Left by Dustin Kidd
It was my first time leasing a car and the entire team was fantastic. Bob was the salesman I worked with and he did everything in his power to make sure I was getting the best deal possible. I may be in school out in Montana but I'll be back to this dealership for my next car.
DealerRater Review
- December 22, 2016
Left by Rudyred
Friendly service, i was given a tour by Mark Meyer and he checked on me a couple of times as i waited. very friendly staff and an all around great service experience!
Cars.com Review
- December 20, 2016
Left by Nelson Dake
Very happy, Took my truck the morning I called and was ready for me to pick up that day.
Stefan Kogler Replied: Thank you for choosing LaFontaine Ford! The LaFontaine Family Deal; it's not just what you get, it's how you feel!
DealerRater Review
- December 20, 2016
Left by marie
I was waited on almost immediately and the service was prompt! also the work seemed to be well done. I was very satisfied with the outcome.
Google Review
- December 19, 2016
Left by Dennis Lowe
My salesman Jordan Snyder was very easy to work with, my wife and I looked at a variety of cars (we LOVED the Edge -- but it was just outside our budget right now) and through it all Jordan never tried to pressure us. When we chose a Focus, Jordan and the Lafontaine staff found us a great deal on...
Google Review
- December 19, 2016
Left by Pat Monroe
Best car buying experience I've ever had. Thank you Jorden for your promptnace. I never felt pressured. Very relaxed throughout the purchase. Will definitely buy another car from them.
Google Review
- December 19, 2016
Left by Eric Wuestenberg
Andy and his team in the service center are amazing. I received impeccable customer service and the new facility is top notch! I implore you to go see these fine folks for all your vehicle needs, you won't be disappointed!
DealerRater Review
- December 18, 2016
Left by m
nice people at the service area - somewhat unorganized - the shop place the dealership in reese was wonderful-very friendly and great service will use again
DealerRater Review
- December 18, 2016
Left by cizaleodiva
I brought my car in this past summer to get a part on the transmission fixed and LaFontaine was the only dealership that could fit me in so that I could go out of town for the holiday. There was an additional part that needed to be repaired and I brought the car back last month and they gave me a...
Cars.com Review
- December 17, 2016
Left by Ford Lover
I used to have a Chevrolet Impala. Now I have a Ford Fusion and love it.
Stefan Kogler Replied: Thank you for choosing LaFontaine Ford of Birch Run! Thank you for the 5-star review!
Google Review
- December 13, 2016
Left by Jeniffer Pocza
DealerRater Review
- December 09, 2016
Left by parrotjulie
Many thanks to Bob with helping us with our new car,this is our second Ford always bought GM .the whole car buying process was the best and the new dealership is really nice.
Google Review
- December 07, 2016
Left by Todd Shonts
Good deal on oil change
Cars.com Review
- December 03, 2016
Left by S. Piatt
Great service by the folks there. Looking forward to their new store opening!
Stefan Kogler Replied: Thank you for choosing LaFontaine Ford! I hope you enjoy our new, state-of-the-art store at Birch Run!
Cars.com Review
- November 26, 2016
Left by Sydney
Thank you for helping me with the issues my car was having.
Stefan Kogler Replied: So glad to have been able to be of service! Thank you for choosing LaFontaine Ford of Frankenmuth!
Google Review
- November 17, 2016
Left by Shianne Krauseneck
Response from the owner Replied: Thank you!