RMiss Stephanie was very professional the whole staff was very helpful preciate them looking out for me and my family thank you very much I would recommend you to anybody mr. Baston and familyspecial thanks to stephanie
A big thank you to the LaFontaine Ford service team for getting me back on the road as soon as possible after my Flex had an issue with it's steering while my wife and I were on vacation in Frankenmuth. And thanks for the car wash.
My new Fusion Sport developed a software problem late in the day it was delivered; BUMMER. The audio went dead and the nav stopped working; WHAT? The dealership was very generous in that they not only delivered the car to me (65 mile trip ONE way), they insisted in sending a technician to get my...
I brought it in for an oil change and all the checks and services for 35,000 miles.
The only repair was fixing a black strip that was between the door and the vehicle.
My new Fusion Sport developed a software problem late in the day it was delivered; BUMMER. The audio went dead and the nav stopped working; WHAT? The dealership was very generous in that they not only delivered the car to me (65 mile trip ONE way), they insisted in sending a technician to get my...
I had some concerns about my car when I first purchased it. Andy Leitz was helpful and genuinely concerned about the issue at hand. He went above and beyond to make me feel comfortable in my vehicle. He did a great job.
A huge thank-you to Jim Atkinson, Stephanie Timmons & all the staff at LaFontaine Ford Birch Run, for putting us in the vehicle we wanted. Great Dealership, Great Service, Great People. We will be back.
The service writer was cute :) she had me in and out for my oil change in no time. The new dealership looks awesome. Thanks again, I will return in the future for any service or new vehicles.
A Great dealership to deal with.Mark in service goes the EXTRA mile to make sure you get the highest quality service work performed and informs you of what service you should consider in the future to keep your vehicle performing like new.Ryan in the sales dept. never forgets a person after the...
I just stopped in for a oil change and ended up getting my truck washedand tires rotated as well. Great service! Exceptional staff! The manager intraduced himself and was very friendly. The marketing girl was super nice and got us a shuttle to go eat while we waited. The service writer was dead...
My salesman Jordan Snyder was very easy to work with, my wife and I looked at a variety of cars (we LOVED the Edge -- but it was just outside our budget right now) and through it all Jordan never tried to pressure us. When we chose a Focus, Jordan and the Lafontaine staff found us a great deal on...
Love the new facility and staffing was welcoming.
This is asking me to provide more information, was my plain and simple choice of words not satisfactory
I can't give enough praise to this dealership and its sales and management team. They made the process of buying a new car a truly exceptional experience. Justin, the salesman, was not a hard sell type of guy. He presented me with my options and stated that he wanted me to be happy with my...
The Frankenmuth (now Birch Run) staff is excellent! We will definitely buy our next Ford from Jordan. We can always count on Mark from service to keep us updated on any repairs. We highly recommend LaFontaine!
Jeremy did a great job finding the exact car we were looking for - the turnaround was amazingly quick and easy! The gentleman who came out to deliver the car was very thorough in describing every single one of the features of the car. He did a great job without making it seem tedious.
Great Service experience. Everyone is nice and friendly to work with. The dealership staff go above and beyond to meet my needs. The waiting area is amazing! My Oil change seemed to wiz by!
Left by Mark got all the information he need for his trade in &lease
Great sales person The Lafontaine ford dealership in Birch Run MI was very friendly and clean. I like that everything was green. A great way to show you can recycle . Anyone looking for a
Car or truck we will diffently send your way.
It was my first time leasing a car and the entire team was fantastic. Bob was the salesman I worked with and he did everything in his power to make sure I was getting the best deal possible. I may be in school out in Montana but I'll be back to this dealership for my next car.
My salesman Jordan Snyder was very easy to work with, my wife and I looked at a variety of cars (we LOVED the Edge -- but it was just outside our budget right now) and through it all Jordan never tried to pressure us. When we chose a Focus, Jordan and the Lafontaine staff found us a great deal on...
Best car buying experience I've ever had. Thank you Jorden for your promptnace. I never felt pressured. Very relaxed throughout the purchase. Will definitely buy another car from them.
Andy and his team in the service center are amazing. I received impeccable customer service and the new facility is top notch! I implore you to go see these fine folks for all your vehicle needs, you won't be disappointed!
I love my new F150 and would like to thank John Camilleri and Gary Adkins for making my trip to Lafontaine a great experience.This is the second vehicle I have leased from a Lafontaine dealership in the past year and thanks to John and Gary I will definitely will be returning to them for all of our...
Let me tell you that Ryan was exceptional. In all my years of purchasing cars, hands down this was the most painless experience. I live inDearborn and will go back to Ryan for the rest of my car needs.
The whole sales team was a pleasure to work with. I have been back to the service department for some added accessories and they are just as nice. They have a very nice atmosphere throughout the whole organization.