Google Review
- July 27, 2021
Left by Dharma Teja Koneru
DealerRater Review
- July 26, 2021
Left by elliejcaday
Dante Kanki is an extra ordinary salesman. He is very friendly, respectful, polite and very helpful. He goes the extra mile to help me program my garage door opener. My son recommend me to him. He had the same experienced with him. I certainly recommend him to everybody.
elliejcaday Replied: I recommend Dante Kanki to everybody.
Edmunds.com - Sales Review
- July 23, 2021
Left by RobertB
I called Audi Fremont for availability of e-tron. Got a replay right away to see the models. Even though inventory was small, I was able to select the color I wanted and at the lease deal that Audi USA was offering. The sales person was very professional, friendly and accommodating. It was a very...
Google Review
- July 18, 2021
Left by monica Henderson
Staff is always friendly and helpful.
Response from the owner Replied: Hi Monica,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Best,Your Friends and Family at Audi Fremont
Google Review
- July 15, 2021
Left by Kim Phung
Always satisfied when having the car serviced in Audi Fremont. David is professional and extremely helpful.
Response from the owner Replied: Hi Kim,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Best,Your Friends and Family at Audi Fremont
Google Review
- July 15, 2021
Left by Rabi A
The Fremont Audi experience is so much better then the Dublin one . I dont mind going the extra miles cause of the great customer service they provide .Thanks
Response from the owner Replied: Hi Rabi,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Best,Your Friends and Family at Audi Fremont
Google Review
- July 13, 2021
Left by Sandy O'Gorman
Sales (David Stevens) and Finance were extraordinarily concerned that I got exactly what I wanted in my new Audi e-tron! Super helpful, efficient and no pressure!
Response from the owner Replied: Hello Sandy,Thank you for choosing Audi Fremont. Our team is thrilled to know David was at your side to ensure you had the ultimate car buying experience from beginning to end, along with out fantastic Finance team! Congratulations on your Audi e-tron! We're wishing you many miles of enjoyment!All the Best,Your Friends and Family at Audi Fremont
DealerRater Review
- July 13, 2021
Left by No Name
Was in to change the front tire. David was very helpful to answer my question and recommendation. Was in and out in a reasonable time.
Audi Fremont Replied: Hello, Thank you for choosing Audi Fremont. Our team appreciates your business and is delighted to hear you had a positive experience working with David De La Torre. We look forward to serving you again at your next scheduled service interval and hope you feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com
Cars.com Review
- July 12, 2021
Left by Ben
David was great as the appointment that I made and received confirmation via email was nit in the system. He was able to get me in.
Dealer Replied: Hello Ben Thank you for your business & the thoughtful rating for David! The team at Audi Fremont looks forward to assisting you with all of your Audi needs and thrilled to have you as a member of our Fletcher Jones family! Please feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com
DealerRater Review
- July 10, 2021
Left by Buk
Mr. Vera at the service department is very great and helpful. People are really friendly too. Definitely recommend this dealership to my friends and family.
Audi Fremont Replied: Hi Buk, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont
DealerRater Review
- July 09, 2021
Left by A4
Excellent service as always. I will keep coming back. On top of great service, they wash your car too, what a nice treat!! Recommend 100%
Audi Fremont Replied: Hello, Thank you for your business & the excellent rating! The team at Audi Fremont look forward to assisting you with all of your Audi needs! Best Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager Kim.camargo@fletcherjones.com
Cars.com Review
- July 08, 2021
Left by Yvonne
Justin Cho and Louis Garcia were absolutely amazing to work with. They made the process so simple. I have worked with other Audi Dealerships in the past and this is truly what I imagined the experience to be like.
Dealer Replied: Hi Yvonne, All of us at Audi Fremont are truly grateful to have the opportunity to assist you during your quest for a new Audi! Our team was pleased to read that you found your dealership experience be attended to with true VIP treatment while finding your dream vehicle. We all take great pride in serving our guest well, and thrilled to know Justin Cho and Louis Garcia were at your side to ensure you had the ultimate car buying experience from beginning to end. Congratulations on your purchase! Best, Your Friends and Family at Audi Fremont
DealerRater Review
- July 08, 2021
Left by eugene_f
Great honest and straight forward communication, very efficient processing, great service and experience all together! Highly recommend David Stevens - as a sales person he has provided exceptional support and help with setting everything up and and answering all follow up questions.
Audi Fremont Replied: Hello Eugene, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards Your Friends and Family at Audi Fremont
Google Review
- July 06, 2021
Left by Tony Nguyen
Did my 40k/4 year general inspection and David really took care of me. Really nice guy that walked me through everything very thoroughly.
Response from the owner Replied: Hi Tony,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We are happy to read that our entire service team treated you very well! We look forward to seeing you at your next scheduled visit.Best,Your Friends and Family at Audi Fremont
Edmunds.com - Sales Review
- July 05, 2021
Left by Logan Clevenger
Sales person (Alex) was warm and listened to what I was looking for. He did not push me to buy anything more than I wanted and helped me find the car that best suited my needs. I am very happy with the vehicle I purchased.
Replied: Hello Logan, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! Best, Your Friends and Family at Audi Fremont
Google Review
- July 04, 2021
Left by Rick Medress
Outstanding buying experience. My wife and I appreciated Sales Manager Samantha Song's no-nonsense straight forward no pressure selling approach. Finance Manager Louis Garcia handled the paperwork efficiently and pleasantly. Nico Chang did an outstanding job of patiently explaining all the car's...
Response from the owner Replied: Hi Rick,All of us at Audi Fremont are truly grateful to have the opportunity to assist you during your quest for a new Audi! Our team was pleased to read that you found your dealership experience be attended to with true VIP treatment while finding your dream vehicle. We all take great pride in serving our guest well, and thrilled to Samantha Song was at your side to ensure you had the ultimate car buying experience from beginning to end. Congratulations on your purchase!Best,Your Friends and Family at Audi Fremont
Google Review
- July 04, 2021
Left by Faith Protsman
I visited Audi of Fremont to have regular maintenance done. T"hey greeted me quickly, explained all the services to be performed, and had the loaner vehicle ready. They called me when the work was completed and the checkout process was quick and without surprises. The staff was knowledgeable,...
Response from the owner Replied: Hello Faith,All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- July 03, 2021
Left by S Mohanty
My Audi Buying experience at Fremont Audi was really exceptional and fantastic! Everyone included in the process was knowledgeable and friendly. I got a great deal on my purchase. I will definitely recommend my friends here.
Response from the owner Replied: Hello!We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy!Best,Your Friends and Family at Audi Fremont
Google Review
- July 02, 2021
Left by Jack Lin
TOP KNOTCH SERVICE!!!!! THANKS, AJ!Returning to the dealership Wednesday pm for 55k scheduled service appointment since I had a positive experience last time. When I got the shop, my service advisor AJ informed that there's no more loaner available unfortunately and rental car companies were out of...
Response from the owner Replied: Hello Jack,Thank you for choosing Fletcher Jones Motorcars. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future.Best,Your Friends and Family at Audi Fremont
Google Review
- July 01, 2021
Left by Amit Padalkar
Great dealership! Couldnt be happier
Response from the owner Replied: Hello Amit,Thank you for leaving us this amazing 5-stars rating! Our team of associates are looking forward to serving you for many years to come!Well wishes,Your Friends and Family at Audi Fremont
Cars.com Review
- July 01, 2021
Left by Tejal Kamdar
Great service and a beautiful find!
Dealer Replied: Hello Tejal, We greatly appreciate your positive review and thank you for the kind recommendations! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you and your husband for many years to come! Congratulations on your purchase! Enjoy! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com
Google Review
- June 30, 2021
Response from the owner Replied: Hello ,Thank you for taking the time to leave us your 5 star rating! Please don't hesitate to reach out to our team of experts should you have any questions or Audi needs!Take care,Your Friends and Family at Audi Fremont
Google Review
- June 29, 2021
Left by Harshad Patel
Response from the owner Replied: Hello Harshad,Thank you for sharing your 5-stars rating with us and the online community! Please feel free to let us know if we can be of any further assistance to you now or in the future.Take care,Your Friends and Family at Audi Fremont
Google Review
- June 28, 2021
Left by Taizhou Li
Response from the owner Replied: Hello Taizhou,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Take Care,Your Friends and Family at Audi Fremont
Google Review
- June 28, 2021
Left by XINGKUN CHEN
Response from the owner Replied: Hello Xingkun,Thank you for your 5 star review! Our goal is to provide the best experience possible. We are grateful to have earned your business!Take Care,Your Friends and Family at Audi Fremont
Google Review
- June 27, 2021
Left by John Archdeacon
Response from the owner Replied: Hello John,Thank you for your 5 star review! We are thrilled to know of your fantastic visit! Our goal is to provide the best experience possible.Best,Your Friends and Family at Audi Fremont
CarGurus Review
- June 26, 2021
Left by Maximo
I am very satisfied with my purchase.
Audi Fremont Replied: Hi Maximo, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Best, Your Friends and Family at Audi Fremont
Google Review
- June 26, 2021
Left by Aaron Jensen
Response from the owner Replied: Hi Aaron,Thank you for the opportunity to serve you! Our team of experts are looking forward to serving you for many more years to come and are here to help should you need us!Take Care,Your Friends and Family at Audi Fremont
Google Review
- June 26, 2021
Left by Jerry Fan
Response from the owner Replied: Hi Jerry,We greatly appreciate you taking the time to post your 5-stars review! Our team of associates are looking forward to seeing you again at your next scheduled interval.All the Best,Your Friends and Family at Audi Fremont
Google Review
- June 25, 2021
Left by Aditya Shyam
Exceptional experience and great team - David, Ruis and Luis .
Response from the owner Replied: Hello Aditys,Thank you for your 5 star review! We are thrilled to know of your fantastic visit! Our goal is to provide the best experience possible.Best,Your Friends and Family at Audi Fremont
Google Review
- June 25, 2021
Left by shweta puri
Response from the owner Replied: Hello Shweta,Thank you for your 5 star review! We are thrilled to know of your fantastic visit! Our goal is to provide the best experience possible.Best,Your Friends and Family at Audi Fremont
Google Review
- June 25, 2021
Left by Vincent Wang
Response from the owner Replied: Hello Vincent,Thank you for your 5 star review! Our goal is to provide the best experience possible. We are grateful to have earned your business!Take Care,Your Friends and Family at Audi Fremont
Edmunds.com - Service Review
- June 25, 2021
Left by Ian Wotherspoon
Had an oil change and an inspection found that the motor mounts were leaking oil.
Replied: Hi Ian, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont
Google Review
- June 25, 2021
Left by Michele Chen
Response from the owner Replied: Hi Michele,Thank you for choosing Audi Fremont! We thank you for your 5 star rating are and here for you should you have any questions.All the best,Your Friends and Family at Audi Fremont
Cars.com Review
- June 25, 2021
Left by Dan Yeggy
Great service
Dealer Replied: Hello Dan, Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Audi Fremont
Cars.com Review
- June 25, 2021
Left by Thomas
Sales personnel listened to my request and got me into the vehicle I was looking for at the price point I desired.
Dealer Replied: Hi Thomas, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Best, Your Friends and Family at Audi Fremont
Google Review
- June 24, 2021
Left by Xiangh (nkstnkst)
Contacted them for a vehicle recall. Scheduled service on the same day and provided me with rides home and back. Washed my car and did some regular checks for free. Excellent service for Audi owners.
Response from the owner Replied: Hi Xiangh,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Best,Your Friends and Family at Audi Fremont
DealerRater Review
- June 24, 2021
Left by Raj
Exceptional communication and outstanding service over all. The rental car was clean. My car was washed and vacuumed which was an icing on the cake
Audi Fremont Replied: Hi Raj, Thank you for your exceptional recommendations! Our goal is to provide the best experience possible. Please let us know if we can be of any further assistance in the future. Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com
DealerRater Review
- June 23, 2021
Left by svram
AJ was wonderful to interact with, had a good experience!
Audi Fremont Replied: Hi Svram, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont
DealerRater Review
- June 23, 2021
Left by arliu
The sales Kenneth was friendly and attentive and was fully aware of our needs.
Audi Fremont Replied: Hi Arliu, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Kenneth he is truly a star. We look forward to your next visit. Best, Your Friends and Family at Audi Fremont
DealerRater Review
- June 23, 2021
Left by rdeokar
Exceptional and trustworthy service from Dante Kanki. He was thorough and put customer interest as primary. Thanks Rahul
Audi Fremont Replied: Hello, Thank you for your business & amazing recommendations for Dante Kanki! The team at Audi Fremont looks forward to assisting your with all of your Audi needs! Best, Kimberlee Camargo Reputation and Brand Ambassador
DealerRater Review
- June 21, 2021
Left by Leo
Dante and Samantha has made car buying experience less a warzone, and more of a relaxing and pleasant experience. Dante has also provided excellent update throughout the ordering process, which took pretty long (not the fault of anyone), but happy that the delivery was at least 2 weeks faster than...
Audi Fremont Replied: Hello Leo, What a wonderful review! Thank you for taking the time to share and for the 5 star rating! We are thrilled to read that Dante & Samantha took great care of you throughout your entire purchasing journey! We absolutely appreciated your patience during the ordering process and are elated to know that Dante was transparent and communicative during the wait. We are truly grateful to have earned your business and we look forward to serving you for many years to come! Congratulations and enjoy every mile! Warmest regards, Your Friends and Family at Audi Fremont
DealerRater Review
- June 21, 2021
Left by waikin_lau
Great customer service. Thank you for taking care of my car!
Audi Fremont Replied: Hello Lau, Thank you for choosing Audi Fremont! We are honored to receive your 5 star rating! We look forward to serving you again at your next visit! Best, Your Friends and Family at Audi Fremont
Google Review
- June 18, 2021
Left by Lingfeng Huang
Response from the owner Replied: Hi Lingfeng,Wow! Our team is truly flattered to see your generous 5 star rating! Thank you for your business and the opportunity to serve you.All the best,Your Friends and Family at Audi Fremont
Google Review
- June 18, 2021
Left by Alex S
Response from the owner Replied: Hi Alex,Thank you for leaving us this amazing 5-stars rating! Our team of associates are looking forward to serving you for many years to come!Take care,Your Friends and Family at Audi Fremont
DealerRater Review
- June 18, 2021
Left by huanglf817
It was a great experience. Frank was very professional and the whole process was smooth and quick as well. I was able to get the car in 1.5 hr.
Audi Fremont Replied: Hello Huanglf817, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont
DealerRater Review
- June 18, 2021
Left by YThomas
The staff was friendly and efficient. My car was repaired and they kept in contact letting me what was to happen at every step. Thanks!
Audi Fremont Replied: Hello YThomas, Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Audi Fremont
Google Review
- June 17, 2021
Left by Tim Zartman
Always a pleasure to get my S4's regular services performed at Audi Fremont. The staff are polite and helpful. I've always felt like they go the extra mile to make my experience there super positive. They have really earned my loyalty!
Response from the owner Replied: Hello Tim,Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your polite and helpful service you had is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for for your business and the opportunity to serve you! Your S4 is looking sharp!Take care,Your Friend and Family at Audi Fremont
Google Review
- June 17, 2021
Left by Chely Plascencia
Frank was amazing! He was very helpful and friendly.
Response from the owner Replied: Hi Chely,It's really rewarding hearing that Frank was able to assist and provide you with amazing service throughout your most recent service visit with us. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many more years to come!Best Wishes,Your Friends and Family at Audi Fremont
DealerRater Review
- June 14, 2021
Left by Bell Maghanoy
David de la Torre took care of me from start to finish and took the time to explain recommended work. I was also offered a loaner, which made things more convenient for me.
Audi Fremont Replied: Hello, Our team at Audi Fremont is truly flattered to see your kind recommendations and appreciate your thoughtful compliments for David! With all of the automotive competition out there, it is wonderful to know that we delivered an outstanding service experience! Please feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com
Google Review
- June 11, 2021
Left by Poornima N
Response from the owner Replied: Hi Poornima,Thank for you for your 5 star rating! Our team strives to provide the best customer service experience possible for every guest.Thank you!Your Friends and Family at Audi Fremont
Google Review
- June 11, 2021
Left by Van Tomchalk
Response from the owner Replied: Hi Van,Thank you for choosing Audi Fremont! We thank you for your 5 star rating are and here for you should you have any questions.Best,Your Friends and Family at Audi Fremont
Google Review
- June 11, 2021
Left by Mitchell Podlaha
Response from the owner Replied: Hi Mitchell,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve youBest,Your Friends and Family at Audi Fremont
Google Review
- June 11, 2021
Left by Ramakrishnan Krishnan
Audi Fremont is the Best Car dealership ever. I have bought many cars over the years , Audi Fremont makes the experience absolutely delightful.A Team of professionals and they know how to respect the customer. This is the second car I have bought from Alex the GM in Audi Fremont. He puts customer...
Response from the owner Replied: Hello Ramakrishnan,What a great review! Thank you for taking the time to share and for your 5 star rating! Our team was thrilled to read that Alex was knowledgeable and with you every step of the way during your purchasing journey. We are incredibly grateful for your loyalty to Audi Fremont and we look forward to serving you for many more years to come! Also, thank you for your recommendations! Congratulations on your 2nd vehicle with us! Enjoy every mile!Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- June 11, 2021
Left by Maddie R
Response from the owner Replied: Hi Maddie,Thank you for leaving us this amazing 5-stars rating! Our team of associates are looking forward to serving you for many years to come!All the best,Your Friends and Family at Audi Fremont
Google Review
- June 11, 2021
Left by Soul gab
Response from the owner Replied: Hello,Thank you for choosing Audi Fremont! We thank you for your 5 star rating are and here for you should you have any questions.Take care,Your Friends and Family at Audi Fremont
DealerRater Review
- June 09, 2021
Left by VL
Friendly and top quality service at a reasonable price. Antonio was very helpful and attentive and made sure we were well taken care of. Highly recommended!
Audi Fremont Replied: Hello VL, Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Audi Fremont
Facebook - Web Review
- June 09, 2021
Left by Grace Borja
Kenneth Lee was amazing and really informative about the cars! Arnel was really cool and helpful! Thank you Audi Fremont for my new Audi Q7!
Yelp Review
- June 06, 2021
Left by Lynette K.
We came in on a Sunday just to check out audis, this was our first purchase. What started out as a horrible experience ended up being a fantastic experience thanks to our salesperson Alex Rostin. When we originally came in, there were some other customers in the showroom being assisted so we waited,...
Guest R. Replied: Hello Lynette,Thank you so much for your wonderful review and 5 star rating! Our goal is to provide all of our guests with excellent service and your comments from start to end are greatly appreciated. We are absolutely happy to hear that Alex was of great assistance during your car purchasing journey. We are truly grateful for your business and your patience as you waited for this vehicle and service! Thank you for the opportunity to serve you and we look forward to doing so for many years to come! Congratulations on your newly purchased vehicle! Enjoy!Kindest regards,Your Friends and Family at Audi Fremont
Google Review
- June 05, 2021
Left by Roland San Miguel
Great service
Response from the owner Replied: Hi Roland,Thank you for sharing your 5-stars review with us and the online community! Please feel free to let us know if we can be of any further assistance to you now or in the future.Kind regards,Your Friends and Family at Audi Fremont
Google Review
- June 05, 2021
Left by Elizabeth Aportela
The people is very friendly and fast service
Response from the owner Replied: Hi Elizabeth,Thank you for leaving us this amazing 5-stars rating! Our team of associates are looking forward to serving you for many years to come!Kind regards,Your Friends and Family at Audi Fremont
Google Review
- June 04, 2021
Left by Ryan Joven
Response from the owner Replied: Hello Ryan,Thank you for your 5 star review! We are thrilled to know of your fantastic visit! Our goal is to provide the best experience possible.Best,Your Friends and Family at Audi Fremont
Google Review
- June 04, 2021
Left by chengbin tan
Response from the owner Replied: Hello Chengbin,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Take Care,Your Friends and Family at Audi Fremont
Google Review
- June 02, 2021
Left by Joshua Wordlaw
To say Im happy with the service at Audi Fremont is a understatement! It was an absolute pleasure to do business with them!
Response from the owner Replied: Hi Joshua,Thank you for choosing Audi Fremont! We are honored to receive your amazing feedback and 5 star rating! Please don't hesitate to reach out to our team of experts should you have any questions or Audi needs!Take care,Your Friend and Family at Audi Fremont
Google Review
- June 01, 2021
Left by SK Beak
Excellent Customer Service!!Thanks to Frank Santos!!
Response from the owner Replied: Hi SK,Thank you for the opportunity to serve you! It's great hearing that Frank Santos was able to assist with getting your vehicle in tip-top shape and returned to you all within a timely manner! Our team of experts are looking forward to assisting you for many years to come!Take Care,Your Friends and Family at Audi Fremont
Google Review
- June 01, 2021
Left by Jayme Esperanza
Response from the owner Replied: Hi Jayme,Thank you for the opportunity to serve you! Our team of associates are looking forward to seeing you again at your next scheduled interval.Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- May 30, 2021
Left by Mark Joseph
Response from the owner Replied: Hi Mark,Wow! Our team is truly flattered to see your generous 5 star rating! Thank you for your business and the opportunity to serve you.Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- May 29, 2021
Left by Katie Volker
Response from the owner Replied: Hello Katie,Thank you for leaving us this amazing 5-stars rating! Our team of associates are looking forward to serving you for many years to come!Kind regards,Your Friends and Family at Audi Fremont
DealerRater Review
- May 29, 2021
Left by Successful62
Great service and communication , they were able to look in to my car and contact me to see wat I wanted to do about my sensors very helpful and respectful my advisor was Frank Santos
Audi Fremont Replied: Hello, Thank you for your business and 5 star review! It is wonderful to know of the prompt and accommodating service you received from Frank during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Audi needs! All the best, Your Friends and Family at Audi Fremont
Google Review
- May 29, 2021
Left by elias bulnes
Response from the owner Replied: Hi Elias,Thank you for choosing Audi Fremont! Please let us know if you have any questions or Audi needs!Kind regards,Your Friends and Family at Audi Fremont
Google Review
- May 27, 2021
Left by Matt
Always professional and get taken well care of here. I've gone to other dealers around the bay, and Fremont Audi is the best by a long shot.
Response from the owner Replied: Hello Matt,Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that our team took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you.All the best,Your Friends and Family at Audi Fremont
Google Review
- May 26, 2021
Left by Farzana Mohammed
Donte and Omar were awesome. My hubby and I love our new car!Everyone was very professional and welcoming.
Response from the owner Replied: Hi Farzana,Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit.Best,Your Friends and Family at Audi Fremont
Yelp Review
- May 26, 2021
Left by Michael Q.
I recently purchased a 2021 Audi e-tron from Oakland Audi. The software in this vehicle was not working properly. After two weeks of frustration and lack of respect from this dealership, I brought the vehicle to Fremont Audi. Dante Kanki at Fremont Audi diagnosed and solved the problem in quick...
Guest R. Replied: Hi Michael,Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Dante took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. We are here for you should you have any questions or Audi needs!Take care,Your Friends and Family at Audi Fremont
Google Review
- May 26, 2021
Left by Tim O'Connor
Response from the owner Replied: Hello Tim,Thank you for your 5 star review! Our goal is to provide the best experience possible. We are grateful to have earned your business!Take Care,Your Friends and Family at Audi Fremont
Google Review
- May 26, 2021
Left by Anthony Murch
Response from the owner Replied: Hi Anthony,All of us at Audi Fremont are so thrilled to have the opportunity to serve you! Our team was pleased to read that you found our dealership to be worthy of your recommendations. Please feel welcome to contact us anytime.Best Wishes,Kimberlee CamargoReputation and Brand Ambassadorkim.camargo@fletcherjones.com
Google Review
- May 26, 2021
Left by Jay Peir
Response from the owner Replied: Hello Jay,Thank you for your 5 star review! Our goal is to provide the best experience possible. We are grateful to have earned your business!Take Care,Your Friends and Family at Audi Fremont
Google Review
- May 26, 2021
Left by Tracie Frandsen
Response from the owner Replied: Hi Tracie,Thank you for choosing Audi Fremont. Our team is delighted to hear about your experience. We look forward to serving you again at your next scheduled service interval.Best,Your Friends and Family at Audi Fremont
Google Review
- May 25, 2021
Left by hector fabian hernandez macario
Response from the owner Replied: Hello Hector,Thank you for your 5 star review! We are thrilled to know of your fantastic visit! Our goal is to provide the best experience possible.Best,Your Friends and Family at Audi Fremont
Google Review
- May 25, 2021
Left by Yogesh Kuite
Response from the owner Replied: Hello Yogesh,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Take Care,Your Friends and Family at Audi Fremont
Google Review
- May 25, 2021
Left by Clay Aitken-Young
Response from the owner Replied: Hello Clay,Thank you for your 5 star review! Our goal is to provide the best experience possible. We are grateful to have earned your business!Take Care,Your Friends and Family at Audi Fremont
DealerRater Review
- May 23, 2021
Left by Brian Cheng
Courtesy and friendly staff, no longer time waiting for check in, comfortable waiting area, excellent service and return with nice and clean after the car service done.
Brian Cheng Replied: I love my Audi Q5, as long as I still own the car and definitely need your help to maintenance the car in good condition and Thank you all.
Yelp Review
- May 23, 2021
Left by Atulya A.
I just bought an Audi Q5 at Audi Fremont. Dante made the process seamless and was extremely helpful, both before and after vehicle pick-up. He's by far the best car dealer (and I've bought a number of cars!) I've ever worked with!
Guest R. Replied: Hi Atulya,Congratulations on your new Audi Q5! Our team is delighted to hear about your exceptional sales experience with Dante, we are truly lucky to have him on our team of experts. We look forward to your next visit.Best,Your Friends and Family at Audi Fremont
DealerRater Review
- May 22, 2021
Left by Charles Way
Joe and his staff are truly here to provide excellent service. Great job by everyone for taking care of my car and getting me in and out promptly
Audi Fremont Replied: Hi Charles, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont
Yelp Review
- May 21, 2021
Left by Joseph B.
Excellent 3X!!! Their service was on time. Very professional. It was super convinient. They picked-up my car from work and gave me a loaner car for a day. They even provided a complimentary carwash. Waiting for the Q4 E-tron , my next car after my lease ends so I can continue with their excellent...
Guest R. Replied: Hi Joseph, Thank you for choosing Audi Fremont. We are delighted to hear about your exceptional experience with our service team. We look forward to serving you again at your next scheduled service interval. Your recommendations are truly a gift. Best,Your Friends and Family at Audi Fremont
Google Review
- May 20, 2021
Left by Nicholas Fairey
Service was great and have been going to Audi Fremont since I purchased my car a few years ago. They always take care of me and return my car in a timely manner.
Response from the owner Replied: Hi Nicholas,Thank you for choosing Audi Fremont. Our team is delighted to hear about your experience. We look forward to serving you again at your next scheduled service interval.Best,Your Friends and Family at Audi Fremont
Yelp Review
- May 20, 2021
Left by Buchireddy A.
Antonio Vera helped me with the service, he was honest in giving options which saved money. They also very responsive, I could make the payment online and by the time I arrive car is ready for pickup, saved time. They also gave me detailed report and went over it, so I was able to understand when to...
Guest R. Replied: Hello Buchireddy, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! We are elated to hear about the level of service Antonio provided we are truly lucky to have him on our team. All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards.Best,Your Friends and Family at Audi Fremont
Google Review
- May 19, 2021
Left by Ting XIE
Response from the owner Replied: Hello Ting,Thank you for your 5 star review! We are thrilled to know of your fantastic visit! Our goal is to provide the best experience possible.Best,Your Friends and Family at Audi Fremont
Google Review
- May 19, 2021
Left by Amy Gill
Response from the owner Replied: Hello Amy,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Take Care,Your Friends and Family at Audi Fremont
Google Review
- May 19, 2021
Left by Tyrone Jomenez
Response from the owner Replied: Hello Tyrone,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Take Care,Your Friends and Family at Audi Fremont
Edmunds.com - Sales Review
- May 19, 2021
Left by nagw6
We had an excellent experience at Audi Fremont. Everyone we encountered in the process was professional, present and welcoming. There was no sales pressure at all. We look forward to working with them in the future. Special thanks to David and Carl.
Replied: Hello, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Best, Your Friends and Family at Audi Fremont
Google Review
- May 18, 2021
Left by Amy Gill
Response from the owner Replied: Hello Amy,Thank you for your 5 star review! Our goal is to provide the best experience possible. We are grateful to have earned your business!Take Care,Your Friends and Family at Audi Fremont
Google Review
- May 18, 2021
Left by Carolyn Fat
Annual maintenance: service was done promptly and correctly. In and out in 2 hours which included a car wash.
Response from the owner Replied: Hi Carolyn,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Best,Your Friends and Family at Audi Fremont
Yelp Review
- May 18, 2021
Left by Hoan N.
Had great experience from parts personnel. Professional, Informative and knowledgeable.
Guest R. Replied: Hi Hoan,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Best,Your Friends and Family at Audi Fremont
Google Review
- May 12, 2021
Left by Quyen Bach
Response from the owner Replied: Hello Quyen,Thank you for choosing Audi Fremont! We are happy to learn that your recent visit in our service drive was worthy of your 5 star rating. We look forward to serving you again at your next scheduled maintenance interval.Kind regards,Your Friends and Family at Audi Fremont
Google Review
- May 11, 2021
Left by Shuba Viswanathan
Always a great experience giving my car for service there. No complaints. Quick service if you have an appointment and stick to it.
Response from the owner Replied: Hi Shuba,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Best,Your Friends and Family at Audi Fremont
Google Review
- May 11, 2021
Left by Brian Cheng
No long waiting, courtesy service, all recall part and service, free car wash after repair and reasonable service charge in Fremont Branch.
Response from the owner Replied: Hello Brian,Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again!Best,Your Friends and Family at Audi Fremont
Google Review
- May 10, 2021
Left by Hogan Shy
David - the service rep was excellent. The service was truly exceptional. They greeted me kindly, shuttled me to my work and picked me up. Saved me time overall. Thank you for your help!
Response from the owner Replied: Hi Hogan,Thank you for your excellent 5 star review and rating! Our team is elated to hear that David provided you an exceptional customer service experience and that our amenities made your service experience seamless. We look forward to serving you again at your next scheduled maintenance interval.Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- May 10, 2021
Left by Palkesh Khandelwal
Highly professional and supportive sales team. They understood the requirement and worked towards earning the trust and business. Exceptional integrity and clarity in communication. Deal was closed within 2 hours and we left the place so satisfied and happy.
Response from the owner Replied: Hello Palkesh,We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy!Best,Your Friends and Family at Audi Fremont
DealerRater Review
- May 10, 2021
Left by bob.fennelly_ca
We have purchased a Q5 and Q3 from this dealership and are very happy with the service and dealing with everyone that works there. Everyone is very courteous and helpful. Frank Santos has been my service adviser several times and has done a excellent job every time I have brought my car in for...
Audi Fremont Replied: Hello Bob, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont
Google Review
- May 09, 2021
Left by Frances Padilla
They were very polite and professional. They had my car ready the same day.
Response from the owner Replied: Hello Frances,We absolutely value your business and so very grateful to see your 5 star recommendations! Thank you for the opportunity to serve you!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- May 08, 2021
Left by Emily Poirier
Probably the best car buying experience I've ever had! I inquired about a used vehicle through their website and was contacted immediately. I live in Oregon so the whole transaction was done over the phone. Every single person I talked to was friendly, knowledgeable, professional, and efficient....
Response from the owner Replied: Hello Emily,We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy!Best,Your Friends and Family at Audi Fremont
DealerRater Review
- May 07, 2021
Left by Ashleigh Michelle
When I bring my car in Alfreds customer service is always outstanding. Whenever I need service he gets me in right away and always make sure I have loaner available if I need it.
Audi Fremont Replied: Hi Ashleigh, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont
Yelp Review
- May 07, 2021
Left by Logan L.
Wow! I haven't bought yet but what an experience. Ben notated my questions and David followed through with all of the answers. Never felt like I was dealing with "the car salesman". David was upfront, listened to my questions, and provided me with all of the information I wanted/need. I moved to the...
Guest R. Replied: Hi Logan, Our team is excited to hear about your exceptional experience with Ben and David. We look forward to welcoming you back when you are well and ready to do so. Please do not hesitate to give our team a call if you have any further questions. Best,Your Friends and Family at Audi Fremont
Google Review
- May 04, 2021
Left by Santhosh Kumar
Response from the owner Replied: Hello Santhosh,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Take Care,Your Friends and Family at Audi Fremont
DealerRater Review
- May 03, 2021
Left by Cgburwell
Jay sold me a immaculate preowned 2018 S5. Jay was above and beyond professional and courteous. There was absolutely zero pressure. Best car buying experience ever
Audi Fremont Replied: Hello, We are so thrilled to be a part of your quest for a new Audi and loved reading about the professional, courteous and absolutely zero pressure sales experience you had working with Jay, Dante, and Samantha. Congratulations on you purchase and welcome to our Fletcher Jones family! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com
Google Review
- May 02, 2021
Left by Tutu Wan
Response from the owner Replied: Hello Tutu,We are honored to receive your raving review and appreciate you complementing our level of service. We look forward to welcoming you back in the near future!Best,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Binu Ravi
Response from the owner Replied: Hi Binu,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by karen lai
Response from the owner Replied: Hi Karen,Thank you for taking the time to leave us a 5 star rating! We look forward to serving you again at your next scheduled visit.Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by nona singh
Response from the owner Replied: Hello Nona,Thank you for your business & the 5 star rating! The team at Audi Fremont look forward to assisting your with all of your Audi needs!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Shay Powers
Response from the owner Replied: Hi Shay,Thanks so much for rating us. Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Maria Dincel
Response from the owner Replied: Hello Maria,Thank you for your 5 star review! Our goal is to provide the best experience possible. We are grateful to have earned your business!Take Care,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Beto Salgado
Response from the owner Replied: Hi Beto,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Best,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Heloisa Wade
Response from the owner Replied: Hello Heloisa,Thank you for your 5 star review! We are thrilled to know of your fantastic visit! Our goal is to provide the best experience possible.Best,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Ruchir Babbar
Response from the owner Replied: Hi Ruchir,Thank you for sharing your wonderful 5-stars review with us and the online community. We look forward to serving you for many years to come!All the Best,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Preston Anderson
Response from the owner Replied: Hi Preston,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Celestino Cabonce Jr
Response from the owner Replied: Hello Celestino,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Ankur Shah
Response from the owner Replied: Hello Ankur,Thank you for your 5 star review! Our goal is to provide the best experience possible. We are truly grateful for your business and recommendations.Regards,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Monica Ferreira
Response from the owner Replied: Hello Monica,Thank you for your business & the 5 star rating! The team at Audi Fremont look forward to assisting your with all of your Audi needs!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Sean Vo
Response from the owner Replied: Hello Sean,Thank you for your 5 star review! We are thrilled to know of your fantastic visit! Our goal is to provide the best experience possible.Best,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Carlos Jimenez
Response from the owner Replied: Hello Carlos,Thank you for sharing your wonderful 5-stars review with us and the online community. We look forward to serving you for many years to come!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Stephen Lo
Truly exceptional! Thank you!
Response from the owner Replied: Hi Stephen,Thank you for being a valued guest! Our goal is to provide the best service experience possible.We look forward to servicing you again.Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- May 02, 2021
Left by Ajeet Mirwani
Response from the owner Replied: Hello Ajeet,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- May 01, 2021
Left by Mike Elliott
Response from the owner Replied: Hi Mike,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- May 01, 2021
Left by Eric Delrio
Response from the owner Replied: Hi Eric,Thank you so much for your awesome review and 5 star rating! Your wonderful rating reflects our mission; delivering world-class guest experiences! We look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- May 01, 2021
Left by Phuong Nguyen
Response from the owner Replied: Hello Phuong,Thank you for your 5 star review! We are thrilled to know of your fantastic visit! Our goal is to provide the best experience possible.Best,Your Friends and Family at Audi Fremont
Google Review
- May 01, 2021
Left by Jerry Xu
Response from the owner Replied: Hello Jerry,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Take Care,Your Friends and Family at Audi Fremont
Google Review
- May 01, 2021
Left by Johnny Lin
Frank santos consistently stayed in contact and advised repair status.Highly recommended him as advisor for your service needs from Fletchers audi.
Response from the owner Replied: Hi Johnny,Thank you for your business and taking the time to share the true professionalism and prompt attention Frank provided during your maintenance! We couldn't be more grateful for your 5 star review and recommendations and look forward to welcoming you back!Warmest regards,Your Friend and Family at Audi Fremont
Google Review
- May 01, 2021
Left by John Nathaniel
This review is solely for AJ - he is exceptional service advisor and provided me an honest and outstanding customer service and out of all Audi dealership in the Bay Area Audi Fremont is by far the best when it comes to premium service.Audi Of Oakland does not provide the same service as Fremont.Id...
Response from the owner Replied: Hi John,Thank you for choosing Audi Fremont. Our team is delighted to hear about AJ and his outstanding customer service he provides day in and day out to our beloved guest. We look forward to serving you again at your next scheduled service interval.Best,Your Friends and Family at Audi Fremont
Cars.com Review
- April 29, 2021
Left by Tony
Dropped my Q5 for oil change and factory recall service. Frank Santos was friendly and explained very well about the inspection result. The dealership provided free car wash after service. Very satisfactory with visit.
Dealer response from DealerRater Replied: Hello Tony, We couldn't be more pleased to have earned your business and five star review! It was wonderful to read that your service experience with Frank was nothing short of extraordinary from beginning to end! Thank you and we look forward to serving you again at your next scheduled visit. Warmest regards, Your Friends and Family at Audi Fremont
DealerRater Review
- April 29, 2021
Left by rjha
I had a great experience dealing with Lawerence when I was closing my deal at Audi Fremont. Lawerence is an awesome guy to work with, very patient, well informed about the brand and he go out beyond his own boundary to help the customer and make sure you have great deal and super experience. I...
Audi Fremont Replied: Hello, All of us at Audi Fremont are truly grateful to have the opportunity to assist you during your quest for a new Audi! Our team was pleased to read that you found your dealership experience be attended to with true VIP treatment while finding your dream vehicle. We all take great pride in serving our guest well, and thrilled to know Lawrence was at your side to ensure you had the ultimate car buying experience from beginning to end. Congratulations on your purchase! Best, Your Friends and Family at Audi Fremont
Yelp Review
- April 29, 2021
Left by Stephen S.
Best dealer. Service was great, and prices were in the best interest of the customer. They have a very customer oriented approach.In particular, Dante and Samantha are very good at their job. They are not pushy and pressure filled. Instead, they are professional and affable. Louis was cool, too!In...
Guest R. Replied: Hello Stephan,What a wonderful review! Thank you for taking the time to share and for your 5 star rating! Our team was thrilled to read that Dante, Louis and Samantha were professional and helpful during your visit, therefore creating an amazing experience for you! We are truly grateful for the opportunity to serve you and we look forward to doing so for many years to come. Thank you for stopping by!All the best,Your Friends and Family at Audi Fremont
Yelp Review
- April 29, 2021
Left by Ramesh J.
we were in the market for a month or so for a new Audi and I had visited few dealers in the peninsula area before I went to Fremont Audi. One weekend we were in Fremont and did a quick visit here and based on our experience and conversation with Car (Sales Manager) and Lawrence (Brand Specialist) -...
Facebook - Web Review
- April 29, 2021
Left by Elrafa Ocho
After a few folks tore out their hair trying to figure out what it was that wasnt allowing the Auwi to start, after a little phone conference, it turned out that the Auwi was just being persnickety, didnt want the new relay from auto parts storeit wanted a Genuine Audi part lol Thank you Fremont...
Audi Fremont Replied: Hello Elrafa, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- April 28, 2021
Left by fion L
Good place, good service
Response from the owner Replied: Hello Fion,Our team is honored to receive your 5 star review and feedback regarding your recent visit. Should you have any questions or other Audi needs, please don't hesitate to reach out to us!Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- April 28, 2021
Left by fion L
Good service
Response from the owner Replied: Hello Fion,Thank you for choosing Audi Fremont! We are honored to receive your 5 star rating. Please don't hesitate to reach out to us should you have any questions or Audi needs.Warmest regards,Your Friends and Family at Audi Fremont
DealerRater Review
- April 27, 2021
Left by schataut
I bought a Q5 in 2019 and Dante was my sales rep. I have never had a good experience buying a car but that all changed after my last purchase. Dante is a very honest, knowledgable and caring man. I never felt any pressure during the entire buying process. Every time I go in the dealership to get my...
Audi Fremont Replied: Hello, Wow! What an awesome review! Thank you for taking the time to share about your recent experience at Audi Fremont and for your 5 star rating! Our team was extremely happy to read that Dante Kanki listened to your needs, was respectful, courteous and created a new perspective on customer service at Fletcher Jones for you! We are incredibly grateful for the opportunity to serve you and gain your loyalty and we thank you for your recommendations. We look forward to building a lifelong relationship with you! Congratulations on the purchase of your new Audi! Please feel welcome to contact us anytime! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com
Google Review
- April 26, 2021
Left by Karl D. Fahey
Fremont Audi is hands down the best. starting from the moment you are greeted . My service advisor is Frank Santos. Let me say he wonderful. Frank is courthouse, professional and his follow up for any updates or loose end questions is amazing giving me peace of mind knowing I'm in good hands.
Response from the owner Replied: Hello Karl,Thank you for your excellent 5 star rating of Audi Fremont.-Mike Bates, General Manager
Google Review
- April 26, 2021
Left by Jennifer Tran
Frank the service advisor is amazing! Service Manager Joe is also great! Highly recommend this service center!
Response from the owner Replied: Hello Jennifer,Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again!Best,Your Friends and Family at Audi Fremont
Google Review
- April 26, 2021
Left by Aaron Chen
Unfortunately I had some rat damage on my vehicle, so I brought my car in for an inspection, and repair at Audi Fremont. Frank was my service advisor and him and his team were very thorough with the job. 10/10 would come back for service.
Response from the owner Replied: Hello Aaron,All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found Frank and our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- April 26, 2021
Left by Jeff Revenaugh
Samantha was great...thanks!
Response from the owner Replied: Hello Jeff,Thank you for the 5 star rating and kind review! We are happy to read Samantha treated you very well! We are looking forward to serving you again!Best,Your Friends and Family at Audi Fremont
Google Review
- April 26, 2021
Left by Daniel Torales
This dealership is where I bought my A4 and they were very friendly and helpful. They helped me choose the car that I wanted. Happy with the results.
Response from the owner Replied: Hello Daniel,Congratulations on your recent purchase of the A4! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit.Happy Motoring,Your Friends and Family at Audi Fremont
Yelp Review
- April 26, 2021
Left by Natasha D.
I visited the service center for a software update and some annual checks and Frank Santos was simply amazing! From checking in if I needed additional support to offering to wash my car for me, the service was exceptional!
Guest R. Replied: Hi Natasha,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Best,Your Friends and Family at Audi Fremont
Google Review
- April 24, 2021
Left by Karl D. Fahey
Fremont Audi is hands down the best. starting from the moment you are greeted . My service advisor is Frank Santos. Let me say he wonderful. Frank is courthouse, professional and his follow up for any updates or loose end questions is amazing giving me peace of mind knowing I'm in good hands.
Response from the owner Replied: Hello Karl,Thank you for your excellent 5 star rating of Audi Fremont.-Mike Bates, General Manager
Google Review
- April 24, 2021
Left by Daniel Torales
This dealership is where I bought my A4 and they were very friendly and helpful. They helped me choose the car that I wanted. Happy with the results.
Response from the owner Replied: Hello Daniel,Congratulations on your recent purchase of the A4! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit.Happy Motoring,Your Friends and Family at Audi Fremont
Cars.com Review
- April 24, 2021
Left by Jack
Audi of Fremont is an exceptional place to buy a car! Never had a dealership that was comfortable and non-stressful in my buying experience. Carl Leung was very easy to work with along with Jay. If I ever need another car I will look here first!
Dealer response from DealerRater Replied: Hello Jack, Congratulations on your new vehicle! Our team is thrilled to read about your exceptional sales experience with Carl! Providing the best customer service experience is our top priority and our guests should always feel comfortable and at ease during the entire purchasing process. We look forward to your continued patronage and thank you for choosing Audi Fremont. Warmest regards, Your Friends and Family at Audi Fremont
DealerRater Review
- April 24, 2021
Left by ecouto
Audi service department was very helpful. Very happy with the results. Antonio Vera was my representative and he was very attentive to my concerns. He was very nice and knowledgeable. !
Audi Fremont Replied: Hi Ecouto, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont
DealerRater Review
- April 24, 2021
Left by jo1977
Jim, Laurence, and Wane treated me very well. good pleasant transaction and visit. patient people very knowledgeable about the audi. would recommend to anyone who is looking for an audi. thank u!
Audi Fremont Replied: Hello from our team here at Audi Fremont, We are honored to receive your 5 star rating and recommendations. We are also thrilled to hear that Jim, Lawrence, and Wane provided you an excellent experience during your visit. Our staff strive to provide the best experience and most up to date knowledge with our vehicles. Should you have any questions regarding our vehicles and services, please don't hesitate to reach out to us. Thank you! Warmest regards, Your Friends and Family at Audi Fremont
Cars.com Review
- April 24, 2021
Left by L Carter
Excellent customer service throughout process of buying car.
Dealer response from DealerRater Replied: Greetings from our team here at Audi Fremont, Congratulations on your purchase! We are ecstatic to hear that your sales experience was worthy of your 5 star rating. We hope you enjoy every mile out of your vehicle. Please reach out to us should you have any questions or Audi needs! Warmest regards, Your Friends and Family at Audi Fremont
DealerRater Review
- April 23, 2021
Left by Lu Wang
Good service. Nice vehicle And price. Came for buy used the car. The price and vehicle i do really satisfy. Would like to recommend to my friends
Audi Fremont Replied: Hello Lu, Thank you for taking the time to leave us your wonderful 5 star review and for sharing your experience with us. Guest satisfaction is our top priority and we are honored to receive your recommendations. Should you have any questions in the future, please don't hesitate to reach out to our team of experts! Warmest regards, Your Friends and Family at Audi Fremont
Yelp Review
- April 22, 2021
Left by Kai L.
*Update as of 4/22/21* - The service department were responsive and fixed my car, albeit delayed. However, I have come a subsequent time for a routine 10k inspection and had a seamless, fast experience. Service was courteous and friendly. Updated the rating to reflect that. *Update as of 10/5/20* -...
Guest R. Replied: Hello Kai,Thank you for feedback and being a valued part of our Audi Fremont family. We are try grateful to have the opportunity to work with you during your return visit and apologize for the slight delay you experienced. Guest satisfaction is our top priority and pleased to know of the teams friendly and courteous manner through out your visit. If I may be of any assistance, please contact me directly at Kim.camargo@fletcherjoneSincere Regards,Kimberlee Camargo Reputation and Brand Ambassador
Yelp Review
- April 22, 2021
Left by Brad M.
Great service. Frank santos took great care of me. He pushed thru my service and treated me with respect
Guest R. Replied: Hello Brad, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards,Your Friends and Family at Audi Fremont
Yelp Review
- April 22, 2021
Left by Lolita C.
Dante Kanki made my experience purchasing a vehicle from Fremont Audi the best ever! He is professional, very knowledgeable and very down to earth. I enjoyed our conversation and he made me feel at home at Audi. I will definitely choose Audi in the future. Excellent customer service!!
Guest R. Replied: Hello Lolita,Your future recommendations for Dante Kanki mean the world to us! Thank you for sharing your 5 star review! Going above and beyond is deep within our culture, and Dante is certainly a shining example of someone who cares about the experiences they deliver every single day. Congratulations on your new Audi! We wish you many happy miles ahead!All the best,Your Friends and Family at Audi Fremont
Google Review
- April 21, 2021
Left by Jennifer Tran
Frank the service advisor is amazing! Service Manager Joe is also great! Highly recommend this service center!
Response from the owner Replied: Hello Jennifer,Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again!Best,Your Friends and Family at Audi Fremont
Yelp Review
- April 21, 2021
Left by Jackie L.
Had the greatest experience buying a car from here! They gave us a no hassle price and everyone was super friendly and nice. Carl Leung and Jay Jacinto were amazing with the whole entire process. We did things over the phone and drove from Reno to pick up the car and it was a breeze. Super quick and...
Guest R. Replied: Hi Jackie, Thank you for choosing Audi Fremont. Our team is delighted to hear that Carl Leung and Jay Jacinto gave you the real VIP treatment as we strive to do with all of our guest. Guest satisfaction is very important to us and so is your feedback. We are grateful to have earned your business and we look forward to assisting you with all our your Audi needs! Most of all congratulations on your purchase! Best,Your Friends and Family at Audi Fremont
Google Review
- April 20, 2021
Left by Aaron Chen
Unfortunately I had some rat damage on my vehicle, so I brought my car in for an inspection, and repair at Audi Fremont. Frank was my service advisor and him and his team were very thorough with the job. 10/10 would come back for service.
Response from the owner Replied: Hello Aaron,All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found Frank and our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- April 20, 2021
Left by Jeff Revenaugh
Samantha was great...thanks!
Response from the owner Replied: Hello Jeff,Thank you for the 5 star rating and kind review! We are happy to read Samantha treated you very well! We are looking forward to serving you again!Best,Your Friends and Family at Audi Fremont
Google Review
- April 19, 2021
Left by EDMUND DELMUNDO
Service Advisor A.J was friendly, respectful and more importantly honest. Its hard to find people like him nowadays. Thanks to A.J and the team at Audi Fremont
Response from the owner Replied: Hello Edmund,Our team at Audi Fremont are truly flattered to read your generous 5 star review regarding your recent service visit with AJ! We take great pride in seeing that our guests are provided with a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations!Sincere Regards,Your Friends and Family at Audi Fremont
Google Review
- April 19, 2021
Left by Celestino Cabonce Jr
Hello, My experience with the first time at the Audi in Fremont I was treated with respect and friendliness. The work was performed very quickly and precisely in a timely manner. I'm very happy with my service rep Frank and I will bring my car back for all my repairs.
Response from the owner Replied: Hello Celestino,This review made our day! Having trues professional garner such an authentic working relationship during your first visit with us is priceless! We couldn't be more pleased to read of your excellent and friendly experience working with our team of experts! Thank you for your business and welcome to our Fletcher Jones family! We look forward to working with you for many years to come!Kind Wishes,Your Friends and Family at Audi Fremont
Edmunds.com - Sales Review
- April 19, 2021
Left by Warren
Kenneth Lee was very positive and responsible. I had my Q5 lease handle by him. The process was entirely online because I don't have time to come by for a driving test, and Kenneth answered all my questions via email and positively schedule time with me. We got the deal done online, and I was able...
Replied: Hello Warren, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! Best, Your Friends and Family at Audi Fremont
Google Review
- April 18, 2021
Left by EDMUND DELMUNDO
Service Advisor A.J was friendly, respectful and more importantly honest. Its hard to find people like him nowadays. Thanks to A.J and the team at Audi Fremont
Response from the owner Replied: Hello Edmund,Our team at Audi Fremont are truly flattered to read your generous 5 star review regarding your recent service visit with AJ! We take great pride in seeing that our guests are provided with a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations!Sincere Regards,Your Friends and Family at Audi Fremont
Google Review
- April 18, 2021
Left by EDMUND DELMUNDO
Professionalism,QualityService Advisor A.J was friendly, respectful and more importantly honest. Its hard to find people like him nowadays. Thanks to A.J and the team at Audi Fremont
Response from the owner Replied: Hello Edmund,Our team at Audi Fremont are truly flattered to read your generous 5 star review regarding your recent service visit with AJ! We take great pride in seeing that our guests are provided with a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations!Sincere Regards,Your Friends and Family at Audi Fremont
Edmunds.com - Sales Review
- April 18, 2021
Left by BobM
Team Fremont were super flexible and creative in ending my current lease and making my new one work for my situation. Easy to do business with.
Replied: Hi Bob, Thank you for choosing Audi Fremont! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear that our team of experts ensured you had a great time while searching for the perfect vehicle. Congratulations on your new vehicle! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fremont
CarGurus Review
- April 18, 2021
Left by Kristin
Very Nice Service. Thank You Very Much!
Audi Fremont Replied: Hello Kristin, Thank you for your business & the 5 star rating! The team at Audi Fremont look forward to assisting your with all of your Audi needs! Best, Your Friends and Family at Audi Fremont
Facebook - Web Review
- April 18, 2021
Left by Abigail C Chen
Friendly staff, good service
Audi Fremont Replied: Hi Abigail, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont
DealerRater Review
- April 17, 2021
Left by Rczeidan
Audi service department employees were all very helpful, and very nice. I was very happy with everyone there. My car was serviced in a very quick timeline. Thank you for the wonderful service and car wash.
Audi Fremont Replied: Hello, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont
DealerRater Review
- April 17, 2021
Left by Lin
Very pleasant and clean Everyone made you feel welcomed And important! Explained everything that was done on my car. Answers any questions I had. Very impressive
Audi Fremont Replied: Hello Lin, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont
Yelp Review
- April 16, 2021
Left by Janice P.
Dante helped me and my brother purchase our Q3. He's phenomenally the best sales agent I've ever met. He has a lot of experience and very knowledgeable. He made sure from the beginning of purchase until the end that i will receive the best care and leave 100% satisfied with my car. Surely, this is...
Guest R. Replied: Hi Janice, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Dante and that he was at your side to ensure you had the ultimate car buying experience from beginning to end. We look forward to welcoming you back. Best,Your Friends and Family at Audi Fremont
Yelp Review
- April 15, 2021
Left by Eric S.
This by far is not the closest service center to me, I actually live closer to two other service centers but I still drive up to Audi Fremont.My car is still in warranty and with last year's service plus this year's service, Audi Fremont was able to fix the three most common issues on my platform...
Guest R. Replied: Hello Eric,All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business yet again! We look forward to welcoming you back! Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- April 14, 2021
Left by Celestino Cabonce Jr
Hello, My experience with the first time at the Audi in Fremont I was treated with respect and friendliness. The work was performed very quickly and precisely in a timely manner. I'm very happy with my service rep Frank and I will bring my car back for all my repairs.
Response from the owner Replied: Hello Celestino,This review made our day! Having trues professional garner such an authentic working relationship during your first visit with us is priceless! We couldn't be more pleased to read of your excellent and friendly experience working with our team of experts! Thank you for your business and welcome to our Fletcher Jones family! We look forward to working with you for many years to come!Kind Wishes,Your Friends and Family at Audi Fremont
DealerRater Review
- April 14, 2021
Left by drborges
Alex Rostin was my representative and he was awesome. Alex was very attentive and thorough and caring about my purchase goals and my new car. Alex emailed, called, and texted me every step of the way keeping me informed of when an allocation was available for me, to when i picked up the vehicle at...
Audi Fremont Replied: Hello Dr. Borges, With all of the automotive competition out there, it is amazing to hear that Alex Rostin delivered a wonderful sales experience. Our team was pleased to read that you found our dealership team to be the best ever and are so pleased to know of the kind, compassionate and amazing dedication dedicated to you finding the perfect vehicle! Congratulations on the purchase of your RS6! It is our greatest hope to continue this excitement throughout your ownership experience and every interaction you have with us. Warm Wishes, Your Friends and Family at Audi Fremont
DealerRater Review
- April 13, 2021
Left by Puranham
Very organized, clean with professional people. Front desk person AJ was very nice, efficient and knowledgeable in his work . They finished work on time and I was able to pick up my car the same day
Audi Fremont Replied: Hello, Thank you for business and the opportunity to serve you! Our team at Audi Fremont cares greatly about the guest experience and is happy to hear of the amazing efforts AJ and our team put forth seeing that service needs were attended to with the utmost of care. It is our greatest hope to continue this amazing support and service throughout every interaction you have with us. Kind Wishes, Your Friends and Family at Audi Fremont
Google Review
- April 12, 2021
Left by Domino
In and out with a washed vehicle for oil change and software update.
Response from the owner Replied: Hello Domino,We appreciate the positive feedback. We look forward to serving you again soon!Best,Your Friends and Family at Audi Fremont
Google Review
- April 12, 2021
Left by David Fedele
Wow Is all I can say
Response from the owner Replied: Hi David,We are honored to receive your 5 star rating and we loved seeing review! The team at Audi Fremont appreciates you complementing our level of service and are grateful for your business!Best,Your Friends and Family at Audi Fremont
Google Review
- April 12, 2021
Left by Gordon Liang
David Stevens, our sales rep was great! Not pushy, informative, eager to help and resourceful. We changed our mind on what to get when we arrived. There were no vehicle available in the showroom that met our new criteria. David was able to look into the system and find the car in the back fresh...
Response from the owner Replied: Hello Gordon,Congratulations on your recent Audi purchase! Our team is excited to hear about your exceptional experience with David Stevens. We sincerely thank you for the recommendation.Happy Motoring,Your Friends and Family at Audi Fremont
Yelp Review
- April 12, 2021
Left by Shay P.
Aj was extremely helpful and very courteous when I arrived here at Audi Fremont. I went there because my air conditioning was acting up and he helped me by walking through every step of the process to fixing my problem and I knew exactly what I was being charged for and when. Brianna was also...
Edmunds.com - Service Review
- April 11, 2021
Left by PCohen
Great experience from the service reminder to picking up my car after service.
Replied: Hello, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont
Google Review
- April 09, 2021
Left by Gordon Liang
David Stevens, our sales rep was great! Not pushy, informative, eager to help and resourceful. We changed our mind on what to get when we arrived. There were no vehicle available in the showroom that met our new criteria. David was able to look into the system and find the car in the back fresh...
Response from the owner Replied: Hello Gordon,Congratulations on your recent Audi purchase! Our team is excited to hear about your exceptional experience with David Stevens. We sincerely thank you for the recommendation.Happy Motoring,Your Friends and Family at Audi Fremont
Google Review
- April 08, 2021
Left by Domino
In and out with a washed vehicle for oil change and software update.
Response from the owner Replied: Hello Domino,We appreciate the positive feedback. We look forward to serving you again soon!Best,Your Friends and Family at Audi Fremont
Google Review
- April 07, 2021
Left by David Fedele
Wow Is all I can say
Response from the owner Replied: Hi David,We are honored to receive your 5 star rating and we loved seeing review! The team at Audi Fremont appreciates you complementing our level of service and are grateful for your business!Best,Your Friends and Family at Audi Fremont
DealerRater Review
- April 06, 2021
Left by Reyqno
There are not enough superlatives to describe how great Dante , Samantha, and Omar treated me. I didnt come in with any intention or expectation to buy a car then and there much less buy one in 2 hours flat (trade in included)! In fact, this was my first stop before heading over to other dealerships...
Audi Fremont Replied: Hello, All of us at Audi Fremont loved hearing about your visit with Dante, Samantha, and Omar! We take great pride in assisting our guests to find not only the perfect vehicle to suit their needs but find their dream vehicle! It is wonderful to know after sitting arriving with no expectations your passion for the Audi brand ignited! Thank you for the opportunity to earn your business and the amazing recommendations for not only our team, but our stunning state of the art facility! Thanks again for the opportunity to earn your business & look forward to assisting your with all of your Audi needs for many years to come! Congratulations and welcome to our Fletcher Jones family! Best Wishes, Your Friends and Family at Audi Fremont
Cars.com Review
- April 06, 2021
Left by Rey
There are not enough superlatives to describe how great Dante , Samantha, and Omar treated me. I didnt come in with any intention or expectation to buy a car then and there much less buy one in 2 hours flat (trade in included)! In fact, this was my first stop before heading over to other dealerships...
Dealer response from DealerRater Replied: Hi Rey, All of us at Audi Fremont loved hearing about your visit with Dante, Samantha, and Omar! We take great pride in assisting our guests to find not only the perfect vehicle to suit their needs but find their dream vehicle! It is wonderful to know after sitting arriving with no expectations your passion for the Audi brand ignited! Thank you for the opportunity to earn your business and the amazing recommendations for not only our team, but our stunning state of the art facility! Thanks again for the opportunity to earn your business and look forward to assisting your with all of your Audi needs for many years to come! Congratulations and welcome to our Fletcher Jones family! Best Wishes, Your Friends and Family at Audi Fremont
Google Review
- April 05, 2021
Left by Aziza Rahman
good service
Response from the owner Replied: Hello Aziza,Thanks for the great review. We hope to see you again in the near future!Most Sincerely,Your Friends and Family at Audi Fremont
Google Review
- April 05, 2021
Left by Aziza Rahman
good service
Response from the owner Replied: Hello Aziza,Thanks for the great review. We hope to see you again in the near future!Most Sincerely,Your Friends and Family at Audi Fremont
Google Review
- April 05, 2021
Left by Gary Matuszak
Bought our new Audi Q5e at Audi Fremont through the Costco program. Worked with Alex Rostin who was fabulous. He explained both Costco program as well as additional price discounts, rebates, tax credits, etc. He also was very knowledgeable about Audi vehicles and specifically our Q5e. Would...
Response from the owner Replied: Hello Gary,Your future recommendations for our team mean the world to us! Thank you for sharing your 5 star review! Going above and beyond is deep within our culture, and certainly a shining example of the experiences we strive deliver every single day. Thank you for your kind sediments for Alex Rostin and sharing the thorough & transparent review of your purchase with the online community. We are truly grateful for your business and wish you many happy miles ahead! Congratulations on your purchase!Best Wishes,Your Friends and Family at Audi Fremont
Yelp Review
- April 05, 2021
Left by R A.
There are not enough superlatives to describe how great Dante , Samantha, and Omar treated me. I didn't come in with any intention or expectation to buy a car then and there much less buy one in 2 hours flat (trade in included)! In fact, this was my first stop before heading over to other...
Guest R. Replied: Hello RA,All of us at Audi Fremont loved hearing about your visit with Dante, Samantha, and Omar! We take great pride in assisting our guests to find not only the perfect vehicle to suit their needs but find their dream vehicle! It is wonderful to know after sitting arriving with no expectations your passion for the Audi brand ignited! Thank you for the opportunity to earn your business and the amazing recommendations for not only our team, but our stunning state of the art facility! Thanks again for the opportunity to earn your business & look forward to assisting your with all of your Audi needs for many years to come! Congratulations and welcome to our Fletcher Jones family!Best Wishes,Your Friends and Family at Audi Fremont
Yelp Review
- April 05, 2021
Left by aiesha l.
I want to shout out Antonio in the service department at Audi. He was extremely knowledgeable and was able to get my Audi Q7 up and running again. I highly recommend having service done at this location.
Guest R. Replied: Hello Aiesha,Our team at Audi Fremont is truly flattered to read your generous feedback regarding your visit with Antonio! We take great pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 04, 2021
Left by Gary Matuszak
Bought our new Audi Q5e at Audi Fremont through the Costco program. Worked with Alex Rostin who was fabulous. He explained both Costco program as well as additional price discounts, rebates, tax credits, etc. He also was very knowledgeable about Audi vehicles and specifically our Q5e. Would...
Response from the owner Replied: Hello Gary,Your future recommendations for our team mean the world to us! Thank you for sharing your 5 star review! Going above and beyond is deep within our culture, and certainly a shining example of the experiences we strive deliver every single day. Thank you for your kind sediments for Alex Rostin and sharing the thorough & transparent review of your purchase with the online community. We are truly grateful for your business and wish you many happy miles ahead! Congratulations on your purchase!Best Wishes,Your Friends and Family at Audi Fremont
DealerRater Review
- April 04, 2021
Left by Bruce.maxwell
Pleasure to work with Lawrence on our 2nd Audi. So happy with the choice we made. He made the process so comfortable and professionalism was top notch
Audi Fremont Replied: Hi Bruce, We are honored to receive your raving review and appreciate you complementing our level of service! The team at Audi Fremont is driven to ensure every new vehicle purchase is exciting and memorable and appreciate the opportunity to work with you during your quest for a 2nd Audi! Congratulations on your purchase! Enjoy! Best Wishes, Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by Masudur Khan
Excellent professional service! Got free loner car during my last regular maintenance service! Nice clean place to hang around as well!
Response from the owner Replied: Hello Masudur,Thank you for business and the opportunity to serve you! Our team at Audi Fremont cares greatly about the guest experience and is happy to hear of the amazing level of service you have experienced! It is our greatest hope to continue this amazing support and service throughout every interaction you have with us.Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by James Nganga
If you want your Vehicle on the right hands. Please take it to Audi of Fremont. I chose them because they are timely and they own everything they do 100%. Service advisors very professional and they get you in and out. Can not go wrong with Audi of Fremont.Thanks.JAYMO
Response from the owner Replied: Hello James,We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Your thoughtful recommendations mean the world to us and we couldn't be more pleased to have you as a valued part of our Fletcher Jones family! Thank you for your business, and please feel welcome to contact us anytime!Best,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by Simon Walker
Frank was outstanding, truly first rate.
Response from the owner Replied: Hello Simon,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by Sunil Bakhru
Very convenient to get my newer Audi serviced
Response from the owner Replied: Hello Sunil,Thanks for leaving us such a wonderful review! Our team of experts are looking forward to serving you for many more years to come!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by Matthew Cheung
Despite not having loaner vehicles available (even though I reserved one), the customer service (from Alfred) was above and beyond. I was driven home personally by Jackie, who was professional and kind. When my car was ready, I received a call and coordinated a pickup ride by Jackie. I received a...
Response from the owner Replied: Hello Matthew,Thank you for your business and the opportunity to serve you! It was a pleasure to speak with you today and again apologize for the situation as we truly strive to ensure our guests have a seamless experience each and every day! We are truly flattered to have you 5 star recommendations for Alfred and our team and grateful to have you as a valued part of our Fletcher Jones family! Please feel welcome to contact us anytime!Sincere Wishes,Kimberlee CamargoReputation and Brand Ambassadorkim.camargo@fletcherjones.com
Google Review
- April 03, 2021
Left by Nancy Boyd
The hardest part of the visit was finding the right place to enter. That's not unusual that dealerships of this size. With only one one street address "what's a girl to do" Once I was at the correct door, it was all smooth sailing. Bonus... I found out that as an official customer of Fremont...
Response from the owner Replied: Hello Nancy,Thank you for your thoughtful five star review and helpful insight. We are so pleased to read of your experience and thrilled to know you have a new best friend in Frank. Our team is thrilled to have your as a valued part of our Fletcher Jones family and look forward to working with you for many years to come!Best,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by centerfield13
Top notch sales experience. No/low pressure, friendly, professional, knowledgeable. It has been my best experience with a Bay Area Audi dealership.
Response from the owner Replied: Hello,Our team was elated to read of the top notch sales experience you had with our team and loved your insight regarding the friendly, knowledgeable, professional manner the team worked with in finding your the perfect Audi! We are incredibly grateful to be considered one of the best in the bay are and thrilled to have earned your business! Congratulations on your new Audi! Enjoy and welcome to the Fletcher Jones Family!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by Ajeet Mirwani
Always well taken care of. Great service that makes me glad I chose Audi.
Response from the owner Replied: Hello Ajeet,Thank you for your genuine 5 star review and allowing our talented service team the opportunity to serve you! We are grateful to be a part of the care and maintenance for your beautiful Audi!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by Chris Yun
Frank Santos is absolutely one of the most awesome people and service technicians I've had the pleasure to meet. He's an all-star who goes above and beyond for Audi, ensuring all customers are treated professionally and respectfully. Frank is super friendly and will do his best to keep you happy - I...
Response from the owner Replied: Hi Chris,Thank you for taking the time to post your 5 star review! We are static to read that you consider Frank Santos to be one of the most awesome advisors you have had the pleasure to meet and work with! Our entire team loved to hear of the wonderful respect, professionalism, and friendly manner Frank dedicated to see that you had the perfect service experience! We are truly grateful for your business and look forward to welcoming you back!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by Nicholas Niu
Great experience with Samantha Song & Lawrence! Great dealer for sales and having my first service - Frank S. is also amazing. Highly recommended!
Response from the owner Replied: Hi Nicholas,Thank you for allowing Samantha and Lawrence the opportunity to assist you during your quest for a new Audi! We could not be more thrilled to know about your excellent experience and look forward to assisting you with all of your Audi needs! Congratulations on your purchase and enjoy every mile!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by Louie Pennie
This was such a great experience and we walked out with an awesome new 2021 Q3. Kenneth and all the staff were so nice and very helpful. Just so we didn't have to wait the guy in finance came in from home on his night off. This was absolutely Top Tier quality service with a smile! Thank you Audi of...
Response from the owner Replied: Hi Louie,Our team of professionals is truly committed to see that our guest are attended to with the highest levels of care, and we so thrilled to know of the dedication Kenneth and the team executed to see that your visit was a seamless one! Thank you for your business and allowing us the opportunity to assist you in finding the perfect new Audi! Congratulations on your purchase!Warmest Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by Vinay Shirke
Dealership location was really convenient and had nice quiet environment. Sales staff was generous and they had great understanding of our requirements. Thanks Audi Fremont.
Response from the owner Replied: Hello Vinay,The team at Audi Fremont appreciates your business and feedback. Our team is committed to the safety of our team and our guests. Guest satisfaction is very important to us and so is your feedback. We are grateful to have earned your business and we look forward to assisting you with all our your Audi needs! Congratulations on your purchase! Enjoy!All the Best,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by Anish Walinjkar
Great Audi showroom, dealership and service center located at Fremont.
Response from the owner Replied: Hello Anish,Thank you for the 5 star rating and kind review! We are happy to read that our entire team in both sales and service has treated you very well! We are looking forward to serving you again!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 03, 2021
Left by A. Soner Balkir
David Stevens was our sales representative and we have had a truly astonishing experience with him. I generally don't like it when car dealerships keep calling me and aggressively push for a sale. David was extremely laid back, he replied all of my questions and assisted me at just the right level...
Response from the owner Replied: Hello,With all of the automotive competition out there, it is amazing to hear that David delivered a wonderful sales experience. Our team was pleased to read that you found our dealership to be truly astonishing andwe are so pleased to know of the perfect level of service David provided and manner our team of professionals dedicated to you finding the perfect vehicle! Congratulations on your purchase! It is our greatest hope to continue this excitement throughout your ownership experience and every interaction you have with us.Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by A. Soner Balkir
David Stevens was our sales representative and we have had a truly astonishing experience with him. I generally don't like it when car dealerships keep calling me and aggressively push for a sale. David was extremely laid back, he replied all of my questions and assisted me at just the right level...
Response from the owner Replied: Hello,With all of the automotive competition out there, it is amazing to hear that David delivered a wonderful sales experience. Our team was pleased to read that you found our dealership to be truly astonishing andwe are so pleased to know of the perfect level of service David provided and manner our team of professionals dedicated to you finding the perfect vehicle! Congratulations on your purchase! It is our greatest hope to continue this excitement throughout your ownership experience and every interaction you have with us.Best Wishes,Your Friends and Family at Audi Fremont
Yelp Review
- April 02, 2021
Left by S B.
David Stevens was our sales representative and we have had a truly astonishing experience with him. I generally don't like it when car dealerships keep calling me and aggressively push for a sale. David was extremely laid back, he replied all of my questions and assisted me at just the right level...
Guest R. Replied: Hi SB,Our team was elated to read that David Stevens took fantastic care of you by being knowledgeable, professional and turning what typically is a dreary process into one that was an astonishing experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Audi! Enjoy and welcome to the Fletcher Jones Family!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Richard Burgess
Response from the owner Replied: Hello Richard,Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Derick Love
Response from the owner Replied: Hi Derick,Wow! Thank you for your thought five star recommendations and allowing our team of professionals the opportunity to attend to your vehicles service needs! Please feel welcome to contact us anytime!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Cecilia Zhang
Response from the owner Replied: Hello Cecilia,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars.Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Mary Beth Uitti
Response from the owner Replied: Hello Mary,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that your recent service with us was worthy of such high recommendations! We look forward to providing you the same great service experience again at your next scheduled visit!Sincere Regards,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Sriram Nyshadham
Response from the owner Replied: Hello Sriram,We absolutely value your business and so very grateful to see your 5 star recommendations! Thank you for the opportunity to serve you!Kind WishesYour Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Shanya hill
Response from the owner Replied: Hello Shanya,Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by David Liang
Response from the owner Replied: Hi David,Thank you for sharing your wonderful 5-stars review with us and the online community. We look forward to serving you for many years to come!Best,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Tony Gomez
Response from the owner Replied: Hello Tony,Thanks for leaving us such a wonderful 5-star rating! Our team of experts are looking forward to welcoming you again soon!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Sai Tharun
Response from the owner Replied: Hello Sai,Thank you for your 5 star review! Our goal is to provide the best experience possibleBest,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Tony Ruiz
Response from the owner Replied: Hello Tony,We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is wonderful to hear that we delivered a outstanding service experience!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Jonathan Dass
Response from the owner Replied: Hello Jonathan,Thank you for your generous rating and taking the time to share this with the online community! Our team is truly grateful to have your wonderful recommendations and pleased to have earned your business!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Ching Chen
Response from the owner Replied: Hello Ching,Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Alex S
Response from the owner Replied: Hello Alex,We absolutely value your feedback and thank you for the 5 star rating! We look forward to providing you the same great service experience again at your next scheduled visit!Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Sunny Days
Response from the owner Replied: Hello Sunny,Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Ceciel Nues
Response from the owner Replied: Hi Ceciel,Thank you for your genuine 5 star review and allowing our talented service team the opportunity to serve you! We are grateful to be a part of the care and maintenance for your beautiful Audi!Best,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by pankaj garg
Response from the owner Replied: Hello Pankaj,Thank you for sharing your 5-stars review with us and the online community! Please feel free to let us know if we can be of any further assistance to you now or in the future.Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- April 02, 2021
Left by Richard Chen
Great.
Response from the owner Replied: Hello Richard,Thank you for your continued business and taking the time to post another wonderful 5 star rating regarding the great level of service you experience working with our talented service team!All the Best,Your Friends and Family at Audi Fremont
Google Review
- April 01, 2021
Left by Abhijeet Bhalerao
Response from the owner Replied: Hello Abhijeet,Thank you for your 5 star review! We are thrilled to know of your fantastic visit! Our goal is to provide the best experience possible.Best,Your Friends and Family at Audi Fremont
Google Review
- April 01, 2021
Left by Bernard Tom
Response from the owner Replied: Hello Bernard,Thank you for your genuine 5 star review and allowing our talented service team the opportunity to serve you! We are grateful to be a part of the care and maintenance for your beautiful Audi!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 01, 2021
Left by Cindy Imura
Response from the owner Replied: Hello Cindy,Thank you for your 5 star review! Our goal is to provide the best experience possible. We are grateful to have earned your business!Take Care,Your Friends and Family at Audi Fremont
Google Review
- April 01, 2021
Left by James H
Response from the owner Replied: Hello James,Thank you so much for your awesome review and 5 star rating! Your wonderful rating reflects our mission; delivering world-class experiences! We look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 01, 2021
Left by Isabella John
Response from the owner Replied: Hi Isabella,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- April 01, 2021
Left by Sai Tharun
Professionalism,Punctuality
Response from the owner Replied: Hello Sai,Thank you for your 5 star review! Our goal is to provide the best experience possibleBest,Your Friends and Family at Audi Fremont
Google Review
- April 01, 2021
Left by Cecilia Zhang
Professionalism
Response from the owner Replied: Hello Cecilia,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars.Kind Wishes,Your Friends and Family at Audi Fremont
DealerRater Review
- March 31, 2021
Left by MTorres
First and foremost I would like to thank David from the service department thank you. I had an excellent experience with the service department. The people there are very nice and experienced. Also the manager and the young lady who helped me with the loaner car while my car was being serviced....
Audi Fremont Replied: Hello, Thank you for your genuine 5 star review and allowing our talented service team the opportunity to serve you! We are grateful to be a part of the care and maintenance for your beautiful Audi and appreciate you taking the time to recognize David and our team for the dedication to providing the ultimate level of service! Best Wishes, Your Friends and Family at Audi Fremont
Google Review
- March 31, 2021
Left by Alex S
Professionalism,Punctuality,Quality,Value
Response from the owner Replied: Hello Alex,We absolutely value your feedback and thank you for the 5 star rating! We look forward to providing you the same great service experience again at your next scheduled visit!Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- March 29, 2021
Left by Anish Walinjkar
Great Audi showroom, dealership and service center located at Fremont.
Response from the owner Replied: Hello Anish,Thank you for the 5 star rating and kind review! We are happy to read that our entire team in both sales and service has treated you very well! We are looking forward to serving you again!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 28, 2021
Left by Shanya hill
Response from the owner Replied: Hello Shanya,Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that!Kind Regards,Your Friends and Family at Audi Fremont
Cars.com Review
- March 26, 2021
Left by Nikhil Bhat
David was fantastic and the entire process was flawless!
Dealer response from DealerRater Replied: Hello Nikhil, Thank you for your business and the 5 star rating! The team at Audi Fremont look forward to assisting your with all of your Audi needs! Best Wises, Your Friends and Family at Audi Fremont
Google Review
- March 24, 2021
Left by Vinay Shirke
Dealership location was really convenient and had nice quiet environment. Sales staff was generous and they had great understanding of our requirements. Thanks Audi Fremont.
Response from the owner Replied: Hello Vinay,The team at Audi Fremont appreciates your business and feedback. Our team is committed to the safety of our team and our guests. Guest satisfaction is very important to us and so is your feedback. We are grateful to have earned your business and we look forward to assisting you with all our your Audi needs! Congratulations on your purchase! Enjoy!All the Best,Your Friends and Family at Audi Fremont
Google Review
- March 24, 2021
Left by James H
Response from the owner Replied: Hello James,Thank you so much for your awesome review and 5 star rating! Your wonderful rating reflects our mission; delivering world-class experiences! We look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Audi Fremont
Yelp Review
- March 24, 2021
Left by Vinay S.
Dealership location was really convenient and had nice quiet environment. Sales staff was generous and they had great understanding of our requirements. Thanks Audi Fremont.
Guest R. Replied: Hello Vinay,Congratulations on your purchase and thank you for the 5 star rating! We take great pride in serving our guest well, and strive to provide all the needed information to help our guests find the perfect vehicle. It is truly wonderful to have your kind feedback regarding your professional, generous & friendly purchase experience with our talented team! We hope you enjoy every mile in your new Audi!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 22, 2021
Left by Charla Rich
Clean, professional, on time and they delivered as promised.
Response from the owner Replied: Hello Charla,It is wonderful to hear that your most recent visit with us is deserving of your 5-stars!We are grateful for your business!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- March 22, 2021
Left by Nancy Boyd
The hardest part of the visit was finding the right place to enter. That's not unusual that dealerships of this size. With only one one street address "what's a girl to do" Once I was at the correct door, it was all smooth sailing. Bonus... I found out that as an official customer of Fremont...
Response from the owner Replied: Hello Nancy,Thank you for your thoughtful five star review and helpful insight. We are so pleased to read of your experience and thrilled to know you have a new best friend in Frank. Our team is thrilled to have your as a valued part of our Fletcher Jones family and look forward to working with you for many years to come!Best,Your Friends and Family at Audi Fremont
Google Review
- March 22, 2021
Left by centerfield13
Top notch sales experience. No/low pressure, friendly, professional, knowledgeable. It has been my best experience with a Bay Area Audi dealership.
Response from the owner Replied: Hello,Our team was elated to read of the top notch sales experience you had with our team and loved your insight regarding the friendly, knowledgeable, professional manner the team worked with in finding your the perfect Audi! We are incredibly grateful to be considered one of the best in the bay are and thrilled to have earned your business! Congratulations on your new Audi! Enjoy and welcome to the Fletcher Jones Family!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 22, 2021
Left by Masudur Khan
Excellent professional service! Got free loner car during my last regular maintenance service! Nice clean place to hang around as well!
Response from the owner Replied: Hello Masudur,Thank you for business and the opportunity to serve you! Our team at Audi Fremont cares greatly about the guest experience and is happy to hear of the amazing level of service you have experienced! It is our greatest hope to continue this amazing support and service throughout every interaction you have with us.Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 22, 2021
Left by James Nganga
If you want your Vehicle on the right hands. Please take it to Audi of Fremont. I chose them because they are timely and they own everything they do 100%. Service advisors very professional and they get you in and out. Can not go wrong with Audi of Fremont.Thanks.JAYMO
Response from the owner Replied: Hello James,We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Your thoughtful recommendations mean the world to us and we couldn't be more pleased to have you as a valued part of our Fletcher Jones family! Thank you for your business, and please feel welcome to contact us anytime!Best,Your Friends and Family at Audi Fremont
Google Review
- March 22, 2021
Left by Aditya C
Whole experience was really great. Frank was outstanding in helping and explaining all things.
Response from the owner Replied: Hello Aditya,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Frank was able to assist you in a outstanding and communicative manner. We look forward to providing you the same great service experience again at your next scheduled visit!Warmest regards,Sincere Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 22, 2021
Left by Simon Walker
Frank was outstanding, truly first rate.
Response from the owner Replied: Hello Simon,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 22, 2021
Left by Sunil Bakhru
Very convenient to get my newer Audi serviced
Response from the owner Replied: Hello Sunil,Thanks for leaving us such a wonderful review! Our team of experts are looking forward to serving you for many more years to come!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 22, 2021
Left by Matthew Cheung
Despite not having loaner vehicles available (even though I reserved one), the customer service (from Alfred) was above and beyond. I was driven home personally by Jackie, who was professional and kind. When my car was ready, I received a call and coordinated a pickup ride by Jackie. I received a...
Response from the owner Replied: Hello Matthew,Thank you for your business and the opportunity to serve you! It was a pleasure to speak with you today and again apologize for the situation as we truly strive to ensure our guests have a seamless experience each and every day! We are truly flattered to have you 5 star recommendations for Alfred and our team and grateful to have you as a valued part of our Fletcher Jones family! Please feel welcome to contact us anytime!Sincere Wishes,Kimberlee CamargoReputation and Brand Ambassadorkim.camargo@fletcherjones.com
DealerRater Review
- March 22, 2021
Left by Alrc.sanchez
Lawrence provided great service and was super helpful in showing me several options when I told him my preferences. He answered all my questions in great detail and took the time to help me get the car that was best suited for me. Thanks to Carl and Arnel as well for helping me with the pricing /...
Audi Fremont Replied: Hello, Congratulations on your purchase and thank you for the 5 star rating! We take great pride in serving our guest well, and strive to provide all the needed information to help our guests find the perfect vehicle. It is truly wonderful to have your kind feedback regarding your professional & friendly purchase experience working with Lawrence, Carl, and Arnel! We hope you enjoy every mile in your new Audi! Best Wishes, Your Friends and Family at Audi Fremont
Yelp Review
- March 22, 2021
Left by Alec S.
I recently bought a car from Audi Fremont and the service was exceptional from start to finish. Carl, Lawrence and Arnel made sure I got everything I was looking for in a new car and I couldn't be happier with the purchase. From start to finish, they provided great customer service, detailed...
Guest R. Replied: Hello Alec,We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We all take great pride in serving our guest well, and thrilled to know Carl and Arnel were at your side to ensure you had the ultimate car buying experience from beginning to end. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! Best,Your Friends and Family at Audi Fremont
Google Review
- March 21, 2021
Left by James Nganga
Professionalism,Punctuality,Quality,ValueIf you want your Vehicle on the right hands. Please take it to Audi of Fremont. I chose them because they are timely and they own everything they do 100%. Service advisors very professional and they get you in and out. Can not go wrong with Audi of...
Response from the owner Replied: Hello James,We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Your thoughtful recommendations mean the world to us and we couldn't be more pleased to have you as a valued part of our Fletcher Jones family! Thank you for your business, and please feel welcome to contact us anytime!Best,Your Friends and Family at Audi Fremont
Google Review
- March 21, 2021
Left by Ching Chen
Professionalism,Punctuality,Quality,Value
Response from the owner Replied: Hello Ching,Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 21, 2021
Left by Tony Gomez
Professionalism,Punctuality
Response from the owner Replied: Hello Tony,Thanks for leaving us such a wonderful 5-star rating! Our team of experts are looking forward to welcoming you again soon!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 20, 2021
Left by Sriram Nyshadham
Quality
Response from the owner Replied: Hello Sriram,We absolutely value your business and so very grateful to see your 5 star recommendations! Thank you for the opportunity to serve you!Kind WishesYour Friends and Family at Audi Fremont
Google Review
- March 20, 2021
Left by pankaj garg
Professionalism,Quality
Response from the owner Replied: Hello Pankaj,Thank you for sharing your 5-stars review with us and the online community! Please feel free to let us know if we can be of any further assistance to you now or in the future.Warm Regards,Your Friends and Family at Audi Fremont
Facebook - Web Review
- March 20, 2021
Left by Enrique Robles
Thanks to Alfred Pearson ( Service Advisor ) @ Audi Fremont, This place is very nice and the employees are always very helpful, Thanks for all the help and taking care of me.
Audi Fremont Replied: Hi Enrique,Thank you for choosing Audi Fremont. Our team is delighted to hear about Alfred. We look forward to serving you again at your next scheduled service interval.
Google Review
- March 20, 2021
Left by Simon Walker
Professionalism,QualityFrank was outstanding, truly first rate.
Response from the owner Replied: Hello Simon,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 19, 2021
Left by Nancy Boyd
Professionalism,Punctuality,Quality,ValueThe hardest part of the visit was finding the right place to enter. That's not unusual that dealerships of this size. With only one one street address "what's a girl to do" Once I was at the correct door, it was all smooth sailing. Bonus... I found out...
Response from the owner Replied: Hello Nancy,Thank you for your thoughtful five star review and helpful insight. We are so pleased to read of your experience and thrilled to know you have a new best friend in Frank. Our team is thrilled to have your as a valued part of our Fletcher Jones family and look forward to working with you for many years to come!Best,Your Friends and Family at Audi Fremont
Google Review
- March 18, 2021
Left by centerfield13
Professionalism,QualityTop notch sales experience. No/low pressure, friendly, professional, knowledgeable. It has been my best experience with a Bay Area Audi dealership.
Response from the owner Replied: Hello,Our team was elated to read of the top notch sales experience you had with our team and loved your insight regarding the friendly, knowledgeable, professional manner the team worked with in finding your the perfect Audi! We are incredibly grateful to be considered one of the best in the bay are and thrilled to have earned your business! Congratulations on your new Audi! Enjoy and welcome to the Fletcher Jones Family!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 18, 2021
Left by Masudur Khan
Professionalism,Punctuality,Quality,ValueExcellent professional service! Got free loner car during my last regular maintenance service! Nice clean place to hang around as well!
Response from the owner Replied: Hello Masudur,Thank you for business and the opportunity to serve you! Our team at Audi Fremont cares greatly about the guest experience and is happy to hear of the amazing level of service you have experienced! It is our greatest hope to continue this amazing support and service throughout every interaction you have with us.Warm Wishes,Your Friends and Family at Audi Fremont
DealerRater Review
- March 18, 2021
Left by JD
Alfred was very courteous and helpful when I took my car in for the first service since I purchased it. He processed the service order quickly and had me in a loaner car in 10 minutes. I got updates via text and also a status report on the car once the service was done.
Audi Fremont Replied: Hi JD, Thank you for being a loyal guest to our team at Audi Fremont and sharing your wonderful 5 star recommendations! We are truly grateful to have earned your business and thrilled to know you had another wonderful experience working with Alfred at your first service visit! It is our greatest hope to continue this excitement throughout your ownership experience and every interaction you have with us. Kind Regards, Your Friends and Family at Audi Fremont
Yelp Review
- March 18, 2021
Left by Tyler W.
I would like to share my positive experience at Audi Fremont.Back in October I took a test drive with Audi Fremont, and they took all steps necessary to ensure it was COVID-safe. From the moment I walked into the dealership I felt welcomed by friendly yet professional staff. Alex Rostin was my Audi...
Guest R. Replied: Hi Tyler,This review made our day! We are beyond ecstatic to know we are your dealer of choice when it comes to all of your Audi needs and thrilled to have your genuine compliments for Alex and Samantha and their exceptional level of service. Please know the safety and satisfaction of our guests and team members is important to us and will continue to be one of our top priorities. The team couldn't be more grateful to have such heartfelt feedback and truly appreciate your commitment to drive the extra distance to come see us! Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Congratulations on your purchase as we hope you enjoy every mile!With Sincere Gratitude,Your Friends and Family at Audi Fremont
Google Review
- March 18, 2021
Left by Richard Burgess
Professionalism,Quality
Response from the owner Replied: Hello Richard,Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- March 18, 2021
Left by Matthew Cheung
Professionalism,Punctuality,QualityDespite not having loaner vehicles available (even though I reserved one), the customer service (from Alfred) was above and beyond. I was driven home personally by Jackie, who was professional and kind. When my car was ready, I received a call and coordinated a...
Response from the owner Replied: Hello Matthew,Thank you for your business and the opportunity to serve you! It was a pleasure to speak with you today and again apologize for the situation as we truly strive to ensure our guests have a seamless experience each and every day! We are truly flattered to have you 5 star recommendations for Alfred and our team and grateful to have you as a valued part of our Fletcher Jones family! Please feel welcome to contact us anytime!Sincere Wishes,Kimberlee CamargoReputation and Brand Ambassadorkim.camargo@fletcherjones.com
Google Review
- March 18, 2021
Left by Mary Beth Uitti
Professionalism
Response from the owner Replied: Hello Mary,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that your recent service with us was worthy of such high recommendations! We look forward to providing you the same great service experience again at your next scheduled visit!Sincere Regards,Your Friends and Family at Audi Fremont
Google Review
- March 17, 2021
Left by Tony Ruiz
Professionalism
Response from the owner Replied: Hello Tony,We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is wonderful to hear that we delivered a outstanding service experience!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 17, 2021
Left by Abhijeet Bhalerao
Response from the owner Replied: Hello Abhijeet,Thank you for your 5 star review! We are thrilled to know of your fantastic visit! Our goal is to provide the best experience possible.Best,Your Friends and Family at Audi Fremont
Google Review
- March 17, 2021
Left by Cindy Imura
Response from the owner Replied: Hello Cindy,Thank you for your 5 star review! Our goal is to provide the best experience possible. We are grateful to have earned your business!Take Care,Your Friends and Family at Audi Fremont
Facebook - Web Review
- March 15, 2021
Left by Lisa Rodriguez
David was very friendly and kept me informed regarding the status of my car. Great service!
Audi Fremont Replied: Hello Lisa, Thank you for Complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont
Edmunds.com - Service Review
- March 15, 2021
Left by AJ
The Audi Fremont Service center does a great job in ensuring that they provide you with the best customer experience, provide timely communication about your vehicle status, and when its ready for pickup ... keep up the great work!! PS - miss the great coffee from the coffee station; blame it on COVID
Replied: Hi Aj, Thank you for choosing Audi Fremont and thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont
Google Review
- March 14, 2021
Left by Sunny Days
Response from the owner Replied: Hello Sunny,Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that!Kind Wishes,Your Friends and Family at Audi Fremont
Facebook - Web Review
- March 14, 2021
Left by Vince W Ho
Exceptional service, great facility.
Audi Fremont Replied: Hello Vince,Thank you for your 5 star review! Our goal is to provide the best experience possible. We are grateful to have earned your business!
Google Review
- March 14, 2021
Left by Jonathan Dass
Professionalism,Punctuality,Quality,Value
Response from the owner Replied: Hello Jonathan,Thank you for your generous rating and taking the time to share this with the online community! Our team is truly grateful to have your wonderful recommendations and pleased to have earned your business!Best Wishes,Your Friends and Family at Audi Fremont
DealerRater Review
- March 13, 2021
Left by jimtam
An outstanding experience, from arrival through vehicle pick up after service completed. The service are was sparkling clean, neat, well lighted and very organized. Our service advisor, Frank Santos was excellent.......friendly and professional. Could not think of even one small item to improve!
Audi Fremont Replied: Hi, All of us at Audi Fremont are so thrilled to have the opportunity to be a part in assisting you with the care and keep of your vehicle. It is wonderful to know of the great support and detailed service you receive while working with Frank and how much you enjoyed our beautiful facility. We are grateful to have earned your business and recommendations! Kind Wishes, Your Friends and Family at Audi Fremont
Google Review
- March 11, 2021
Left by Louie Pennie
This was such a great experience and we walked out with an awesome new 2021 Q3. Kenneth and all the staff were so nice and very helpful. Just so we didn't have to wait the guy in finance came in from home on his night off. This was absolutely Top Tier quality service with a smile! Thank you Audi of...
Response from the owner Replied: Hi Louie,Our team of professionals is truly committed to see that our guest are attended to with the highest levels of care, and we so thrilled to know of the dedication Kenneth and the team executed to see that your visit was a seamless one! Thank you for your business and allowing us the opportunity to assist you in finding the perfect new Audi! Congratulations on your purchase!Warmest Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 11, 2021
Left by Derick Love
Response from the owner Replied: Hi Derick,Wow! Thank you for your thought five star recommendations and allowing our team of professionals the opportunity to attend to your vehicles service needs! Please feel welcome to contact us anytime!Warm Wishes,Your Friends and Family at Audi Fremont
DealerRater Review
- March 11, 2021
Left by Jill
Exceptional service from the time you drive up to pick up. Audi service reps are professional, prompt and reliable. I received an email with details of the service prior to pick up
Audi Fremont Replied: Hi Jill, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are truly grateful for your business and loved reading about the great efforts put forth by our service team! Best, Your Friends and Family at Audi Fremont
Yelp Review
- March 11, 2021
Left by Brandon L.
I was recently in the market for a used Honda and was surprised when I found a 2018 Accord EX-L for a great price from Audi Fremont. I contacted them, got a reply within the hour, and was able to come in on the same day for a test drive. Upon arriving, we met David Stevens who took care of us for...
Guest R. Replied: Hi Brandon,Thank you for choosing Audi Fremont! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear that our team of experts ensured you had a great time while searching for the perfect vehicle. Congratulations on your new vehicle! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!All the Best,Your Friends and Family at Audi Fremont
Google Review
- March 11, 2021
Left by Chris Yun
Frank Santos is absolutely one of the most awesome people and service technicians I've had the pleasure to meet. He's an all-star who goes above and beyond for Audi, ensuring all customers are treated professionally and respectfully. Frank is super friendly and will do his best to keep you happy - I...
Response from the owner Replied: Hi Chris,Thank you for taking the time to post your 5 star review! We are static to read that you consider Frank Santos to be one of the most awesome advisors you have had the pleasure to meet and work with! Our entire team loved to hear of the wonderful respect, professionalism, and friendly manner Frank dedicated to see that you had the perfect service experience! We are truly grateful for your business and look forward to welcoming you back!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 10, 2021
Left by Bernard Tom
Response from the owner Replied: Hello Bernard,Thank you for your genuine 5 star review and allowing our talented service team the opportunity to serve you! We are grateful to be a part of the care and maintenance for your beautiful Audi!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 09, 2021
Left by Isabella John
Response from the owner Replied: Hi Isabella,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you!Kind Wishes,Your Friends and Family at Audi Fremont
Cars.com Review
- March 09, 2021
Left by Eric L
Definitely my best car buying process. No surprises on negotiated prices. Exactly I feel like these guys just want to do right. Once decided on the car it was very easy to complete the deal, no extra things to sell. Also free car was for the life of the car is a nice touch.
Dealer Replied: Hi Eric, Our team is flattered to know that your dealership experience to be nothing short of extraordinary! It was wonderful to read about your recent purchase experience with our fine team of professionals! We are committed to be the best in the business and are dedicated to see that our guests receive an experience that is one of a kind when it comes to excellent service and so pleased to read of yours! Congratulations on you purchase! Warm Wishes, Your Friends and Family at Audi Fremont
Edmunds.com - Service Review
- March 09, 2021
Left by Li Li
Audi Fremont gives my husband and I excellent services, as always. Antonio was patient, knowledge, friendly, and pay attention to details. We really made a good choice purchased Audi two years ago. Even Dante, who the salesman who assisted us to get the car, he is the best. Sent a nice note to my...
Yelp Review
- March 08, 2021
Left by Chris Y.
This review is specifically for the Audi Fremont service department. Frank Santos is absolutely one of the most awesome people and service technicians I've had the pleasure to meet. He's an all-star who goes above and beyond for Audi, ensuring all customers are treated professionally and...
Guest R. Replied: Hi Chris, Wow! Thank you Chris! This review made our Day! Thank you so much for taking the time to share your genuine sediments with everyone! Such thoughtful feedback about Frank Santos truly show our dedication in providing world-class Audi service experiences, and the importance of keeping you updated and on schedule. We couldn't be more pleased to have you as a valued part of our Fletcher Jones family and looking forward to your next scheduled service visit with Frank!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 08, 2021
Left by David Liang
Response from the owner Replied: Hi David,Thank you for sharing your wonderful 5-stars review with us and the online community. We look forward to serving you for many years to come!Best,Your Friends and Family at Audi Fremont
Yelp Review
- March 07, 2021
Left by Jennifer T.
Samantha & Lawrence have been wonderful. Highly recommend this dealer! Service so far has also been amazing. Very polite!
Guest R. Replied: Hi Jennifer,Thank you for your 5 star recommendations for our team of professionals at Audi Fremont. We are truly pleased to know your dealership experience with Samantha & Lawrence has been nothing short of amazing! Please feel welcome to contact us anytime! Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 07, 2021
Left by Nicholas Niu
Great experience with Samantha Song & Lawrence! Great dealer for sales and having my first service - Frank S. is also amazing. Highly recommended!
Response from the owner Replied: Hi Nicholas,Thank you for allowing Samantha and Lawrence the opportunity to assist you during your quest for a new Audi! We could not be more thrilled to know about your excellent experience and look forward to assisting you with all of your Audi needs! Congratulations on your purchase and enjoy every mile!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 05, 2021
Left by Sunil Bakhru
ProfessionalismVery convenient to get my newer Audi serviced
Response from the owner Replied: Hello Sunil,Thanks for leaving us such a wonderful review! Our team of experts are looking forward to serving you for many more years to come!Best Wishes,Your Friends and Family at Audi Fremont
DealerRater Review
- March 05, 2021
Left by aditafolla
Excellent service good customer service antonio vera was very helpful he answered all our questions was very polite and helpful will definitely come again for servicing
Audi Fremont Replied: Hello, The team at Audi Fremont is truly honored to receive your 5 star rating and review of the excellent sales experience you had working with Antonio Vera!! We are grateful to have earned your business and want to wish you a big Congratulations on your purchase! We look forward to welcoming you back! All the Best, Your Friends and Family at Audi Fremont
Google Review
- March 05, 2021
Left by Ceciel Nues
Professionalism
Response from the owner Replied: Hi Ceciel,Thank you for your genuine 5 star review and allowing our talented service team the opportunity to serve you! We are grateful to be a part of the care and maintenance for your beautiful Audi!Best,Your Friends and Family at Audi Fremont
Google Review
- March 04, 2021
Left by Ajeet Mirwani
Always well taken care of. Great service that makes me glad I chose Audi.
Response from the owner Replied: Hello Ajeet,Thank you for your genuine 5 star review and allowing our talented service team the opportunity to serve you! We are grateful to be a part of the care and maintenance for your beautiful Audi!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 04, 2021
Left by MDG
Updated : I had initially given low stars as I was really frustrated due to fact my new car was broken down in between the trip that literally had spoiled all my plans. On top of it I didnt get the loaner car. But later I was impressed with the service, got the loaner car right at my door, serviced...
Response from the owner Replied: Hello,All of us at Audi Fremont put the guest experience above all else and truly disappointed to read your feedback. Please contact me directly at kim.camargo@fletcherjones.com so I can get more specific details as to what happened and hopefully work together towards a positive resolution.Most Sincerely,Kimberlee CamargoReputation and Brand Ambassador
Google Review
- March 04, 2021
Left by Amanda Shum
Professionalism,Quality
Response from the owner Replied: Hello Amanda,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that your recent service with us was worthy of such high recommendations! We look forward to providing you the same great service experience again at your next scheduled visit!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 04, 2021
Left by Aditya C
Professionalism,Quality,ValueWhole experience was really great. Frank was outstanding in helping and explaining all things.
Response from the owner Replied: Hello Aditya,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Frank was able to assist you in a outstanding and communicative manner. We look forward to providing you the same great service experience again at your next scheduled visit!Warmest regards,Sincere Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Charla Rich
Clean, professional, on time and they delivered as promised.
Response from the owner Replied: Hello Charla,It is wonderful to hear that your most recent visit with us is deserving of your 5-stars!We are grateful for your business!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Ayan Longi
Joe and Antonio took amazing care of me,I brought my A3 in for recall work, so I thought, because the same issue came again before the recall. I had explained to them, but they were going to charge me a diagnostic fee for my car. After some discussions Joe, and I settled on a price we seemed fair if...
Response from the owner Replied: Hello Ayan,Wow! What an awesome review! Thank you for taking the time to share about your recent experience at Audi Fremont and for posting your 5 star rating! Our team was extremely happy to read that both Joe and Antonio listened to your needs, were extremely respectful & courteous while identifying and addressing your vehicle concerns. We are incredibly grateful for the opportunity to serve you and gain your loyalty and we thank you for your genuine recommendations. We look forward to building a lifelong relationship with you!Best Regards,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by K Flood
As fast as can be while still being "safe" and clean in these COVID times. I was told it would take 90 min for the service and a wash (I asked for rims only and they were happy to comply) it came back in less time than estimated . They emailed me the details of my vehicle and all was well!
Response from the owner Replied: Hello Kyle,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts our service team put forth during your service visit and appreciate you complementing our level of service. We look forward to welcoming you back!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Aditya C
Whole experience was really great. Frank was outstanding in helping and explaining all things.
Response from the owner Replied: Hello Aditya,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Frank was able to assist you in a outstanding and communicative manner. We look forward to providing you the same great service experience again at your next scheduled visit!Warmest regards,Sincere Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Susana Castillo
I was not at the location but I love the pick up of my car and return of my car in my home.
Response from the owner Replied: Hello Susana,Your business and wonderful recommendations regarding our pick-up and delivery service mean the world to us and we couldn't be more pleased to know what a great compliment this was in attending to the service for your Audi. We look forward to seeing you again at your next scheduled visit!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Brandon Pyles
Went in for a general check up on a used Audi that I recently purchased. Scheduling the appointment and requesting a loaner car was easy. I worked with Antonio who was able to explain the process, history of the car, and possible things which would be needed in the future. The whole process was easy...
Response from the owner Replied: Hello Brandon,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Antonio was able to assist you and discuss your vehicles history and services that may be needed in the future. Our team works with the utmost of integrity to ensure our guests are well informed and have the needed support throughout your service with us. We look forward to providing you the same great service experience again at your next scheduled visit!Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Fernando Lopez
Great service. I left the car for two days. They gave me a loaner. Very straight forward process. While in the shop, the adviser keep me posted of the progress thought text.
Response from the owner Replied: Hello Fernando,On behalf of our entire team, we thank you for posting your 5 star review and mentioning great efforts of our service team! Thank you for business and taking the time to post such wonderful insight! We are thrilled to know the loaner option was a great compliment to ensuring your service experience was the best!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Tianpeng Dai
The sales are pretty nice.
Response from the owner Replied: Hello Tianpeng,Thank you for taking the time to post your 5 star recommendations and allowing us the opportunity to serve you! Cheers to many happy miles ahead and please feel welcome to contact us anytime!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Rosie Boyd
Customer service is amazing.
Response from the owner Replied: Hi Rosie,Thank you for sharing your wonderful 5-stars review with us and the online community. We look forward to serving you for many years to come!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Chris V
No better place to buy or lease an Audi.
Response from the owner Replied: Hi Chris,Thank you for your 5 star review! Our goal is to provide the best experience possible.Regards,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Henry Lachowicz
What a fantastic dealership. After getting the cold shoulder at Audi, Palo Alto, we were cautious about staying with Audi. I'm so glad we did because Carl, Dante, and the whole team couldn't have done a better job for us. From start to finish we were treated with respect and with customer service...
Response from the owner Replied: Hi Henry,Wow! Our team at Audi Fremont is truly flattered to read your generous sediments for Carl, Dante and and our wonderful team! We are so thrilled to know you were provided with such genuine professionalism, courtesy, and absolutely the best service throughout your purchase experience! Thank you for allowing us the opportunity to earn your business and garner such an authentic guest relationship. Congratulations on your purchase, we hope you are enjoying every mile!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Hilton Howard
I drive from Palo Alto as Audi Fremont has great customer service and they represent the Audi Brand well. This is my third Audi, the service department keeps my A6 in tip top driving condition. The service team provides detailed information on necessary services for the vehicle and provide...
Response from the owner Replied: Hi Hilton,This review made our day! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your Audi A6 and thrilled to have your genuine compliments for our team on their exceptional level of service! We are grateful to have such heartfelt feedback and truly appreciate your commitment to drive the extra distance to come and see us! Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by MDG
Updated : I had initially given low stars as I was really frustrated due to fact my new car was broken down in between the trip that literally had spoiled all my plans. On top of it I didnt get the loaner car. But later I was impressed with the service, got the loaner car right at my door, serviced...
Response from the owner Replied: Hello,All of us at Audi Fremont put the guest experience above all else and truly disappointed to read your feedback. Please contact me directly at kim.camargo@fletcherjones.com so I can get more specific details as to what happened and hopefully work together towards a positive resolution.Most Sincerely,Kimberlee CamargoReputation and Brand Ambassador
Google Review
- March 03, 2021
Left by MayaDawn
Aj was awesome.He was helpful and made sure we were Smiling
Response from the owner Replied: Hello Maya,We absolutely value your business and so very grateful to see your 5 star recommendations for AJ! Thank you for the opportunity to serve you!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Aps Reen (gt3)
Audi specialist, Alex Rostin went above and beyond and Manager, Ross Dudnik and Omar helped out through the whole process and purchasing the car was easier. I test drove the car and was interested in purchasing the car the same day and I had a trade in and i was out of Audi fremont in no time with...
Response from the owner Replied: Hi Aps,The team at Audi Fremont was pleased to know we were your dealership of choice during your journey to purchase a new vehicle! On behalf of our entire team, we thank you for posting your review and mentioning the amazing efforts of Alex Rostin, Ross Dudnik, and Omar put forth to see that your purchase experience was truly an amazing one! Congratulations on the purchase of your S3! We hope you enjoy every mile!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- March 03, 2021
Left by Andrew Sanchez
Wife and I have been in the market for an 2020-2021 etron for a long time. We researched the car since it was released in 2019 and decided to wait it out.We are longtime Audi owners. Currently have a 2015 SQ5 and a 2017 Q3. Both purchased at another Audi dealership.We use the same process every time...
Response from the owner Replied: Hi Andrew,Our team at Audi Fremont is pleased to read that you found your experience to be an impressive 11/10! Wow! Your genuine recommendations mean the world to us! Our mission is to provide our guests a world class guest experience by being helpful, informative, and truly listening to the needs and hopes of our guests, so we may assist our guests in finding their perfect dream vehicle. Thank you for allowing Carl and Alex the privilege to earn your business and work with you and your wife during your purchase journey for a new Etron! We couldn't be more thrilled to know you had the ultimate car buying experience before, during, and after your purchase. It is our greatest hope to continue this excitement & passion throughout your ownership experience in every interaction you have with us. Congratulations on your purchase! All of us at Audi Fremont are grateful to have you as a valued part of our Fletcher Jones family!Best Wishes,Your Friends and Family at Audi Fremont
Yelp Review
- March 03, 2021
Left by Tina H.
I love their service, Antonio and David are both service advisor has been very nice to me as well as cashier. I highly recommended this dealer.
Yelp Review
- March 03, 2021
Left by Anil P.
Good customer service and timely done.David was the service person who attended me. Very nice guy and treats respectful. Service and car wash done on time. Highly recommend this place.
Guest R. Replied: Hi Anil,Thank you for choosing Audi Fremont. Your feedback is greatly appreciated. Our team of associates were excited to read that David promptly assisted you and provided you outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 02, 2021
Left by Alvita DeBone
Response from the owner Replied: Hi Alvita,Your future recommendations for our team at Audi Fremont mean the world to us! Thank you for sharing your 5 star review! We are truly grateful for your business and look forward to working with you for many years to come!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 02, 2021
Left by VerdugoCLN
Response from the owner Replied: Hello,We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is wonderful to hear that we delivered a outstanding service experience.Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 02, 2021
Left by charlie wu
Response from the owner Replied: Hello Charlie,We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Our team is grateful to know of their exquisite service as we are truly honored to have earned your business & recommendations!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- March 02, 2021
Left by Jonathan Zhang
Response from the owner Replied: Hello Jonathan,Thank you for taking the time to post your 5 star recommendations! Our entire team loved seeing your thoughtful rating! We are truly thrilled to have you as a valued part of our Fletcher Jones family!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 02, 2021
Left by Rzwan Aziz
Response from the owner Replied: Hi Rzwan,Thank you for your business and 5 star recommendations! Your wonderful rating reflects our commitment to delivering world-class guest experiences! We are truly grateful to have you as a valued part of our Fletcher Jones family & look forward to working with you for many years to come!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 02, 2021
Left by Anup Nair
Response from the owner Replied: Hello Anup,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you! We look forward to welcoming you back for your next scheduled visit.Kind Regards,Your Friends and Family at Mercedes-Benz of Ontario
Google Review
- March 02, 2021
Left by Amanda Shum
Response from the owner Replied: Hello Amanda,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that your recent service with us was worthy of such high recommendations! We look forward to providing you the same great service experience again at your next scheduled visit!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 02, 2021
Left by Abilash Nj
Response from the owner Replied: Hi Abilash,All of us at Audi Fremont are truly grateful for your business and opportunity to serve you! We are truly grateful to have your 5 star recommendations and look forward to having you as a valued part of our Fletcher Jones family for many years to come!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 02, 2021
Left by JB Bilbao
Response from the owner Replied: Hi JB,We absolutely value your feedback and thank you for the 5 star rating! We are incredibly grateful to have earned your business and truly thrilled to have you as a valued part of our Fletcher Jones family!Best,Your Friends and Family at Audi Fremont
Google Review
- March 01, 2021
Left by Bong Chul Chu
Response from the owner Replied: Hello,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars.Best Regards,Your Friends and Family at Audi Fremont
Google Review
- March 01, 2021
Left by karthik murari
Response from the owner Replied: Hello Karthik,Thank you for your business & the 5 star rating! The team at Audi Fremont look forward to assisting your with all of your Audi needs!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- March 01, 2021
Left by Elizabeth Aportela
Response from the owner Replied: Hi Elizabeth,Thank you for sharing your wonderful 5-stars review with us and the online community. We look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- March 01, 2021
Left by Kantharaj Kabali
Response from the owner Replied: Hello Kantharaj,Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- March 01, 2021
Left by aditya pingle
Response from the owner Replied: Hello Aditya,We absolutely value your feedback and thank you for the 5 star rating! Our talented team look forward to providing you the same great service experience again at your next visit with us!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- March 01, 2021
Left by Fernando Lopez
Great service. I left the car for two days. They gave me a loaner. Very straight forward process. While in the shop, the adviser keep me posted of the progress thought text.
Response from the owner Replied: Hello Fernando,On behalf of our entire team, we thank you for posting your 5 star review and mentioning great efforts of our service team! Thank you for business and taking the time to post such wonderful insight! We are thrilled to know the loaner option was a great compliment to ensuring your service experience was the best!Kind Regards,Your Friends and Family at Audi Fremont
DealerRater Review
- March 01, 2021
Left by cmoore
The dealership is clean and has very welcoming fill. Employees are friendly and professional. They seem to go out of there way to make sure that your needs have been met.
Audi Fremont Replied: Hello, Our team was pleased to read that you found our dealership to be the most welcoming & professional! We take great pride in serving our guests well and we are grateful to have earned your business We look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Audi Fremont
Google Review
- February 28, 2021
Left by Bong Chul Chu
Response from the owner Replied: Hello,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars.Best Regards,Your Friends and Family at Audi Fremont
Edmunds.com - Service Review
- February 28, 2021
Left by MMODI
The Service Personnel went out ifvtheir way to to try abd ensure that everything turn well. The personnel personally engaged in making last minute cleaning to ensure the vehicle was returned to me with no grease stains near the drivers side. The whole process was professional and respectful and...
Replied: Hello, Thank you for your business and 5 star recommendations! Your wonderful rating reflects our commitment to delivering world-class guest experiences! We look forward to working with you for many years to come! All the Best, Your Friends and Family at Audi Fremont
Google Review
- February 28, 2021
Left by K Flood
As fast as can be while still being "safe" and clean in these COVID times. I was told it would take 90 min for the service and a wash (I asked for rims only and they were happy to comply) it came back in less time than estimated . They emailed me the details of my vehicle and all was well!
Response from the owner Replied: Hello Kyle,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts our service team put forth during your service visit and appreciate you complementing our level of service. We look forward to welcoming you back!Best Wishes,Your Friends and Family at Audi Fremont
Edmunds.com - Service Review
- February 27, 2021
Left by Patti H
AJ was so thorough and fun to work with. We absolutely love this dealership, everyone is so pleasant and helpful.
Replied: Hello Patti, Thank you for taking the time to post your 5 star review! Our entire team loved to hear how thorough and fun AJ made your visit! It is wonderful to know he took care of you and your Audi in such a helpful and pleasant manner. Cheers to many happy miles ahead! All of the best, Your Friends and Family at Audi Fremont
Google Review
- February 26, 2021
Left by Amanda Shum
,Quality
Response from the owner Replied: Hello Amanda,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that your recent service with us was worthy of such high recommendations! We look forward to providing you the same great service experience again at your next scheduled visit!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 26, 2021
Left by Charla Rich
PunctualityClean, professional, on time and they delivered as promised.
Response from the owner Replied: Hello Charla,It is wonderful to hear that your most recent visit with us is deserving of your 5-stars!We are grateful for your business!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- February 25, 2021
Left by Kantharaj Kabali
Response from the owner Replied: Hello Kantharaj,Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that!Kind Regards,Your Friends and Family at Audi Fremont
DealerRater Review
- February 25, 2021
Left by Dan
Very friendly service personnel... I felt they valued me as an Audi owner. They took the time to communicate the issue with my vehicle in a manner that was clear.
Audi Fremont Replied: Hello, We absolutely value your feedback and thank you for the 5 star rating for our talented service team! Our team take greats pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Warm Regards, Your Friends and Family at Audi Fremont
Yelp Review
- February 25, 2021
Left by Masheed A.
Frank Santos was extremely helpful and professional during my routine maintenance of my A3. He informed me of benefits I was unaware about being part of the Fletcher Jones family. He was accommodating and handled everything in a timely manner. High recommend Frank and Audi Fremont to anyone looking...
Guest R. Replied: Hello Masheed,Wow! Our team at Audi Fremont is truly flattered to read your generous sediments for Frank Santos and the service he provided for your A3! We take great pride in seeing that our guests are provided with thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! We are truly grateful to have you as a part of our Fletcher Jones family and delighted to read you are enjoying your Preferred Owners Benefits!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 25, 2021
Left by Aditya C
,,ValueWhole experience was really great. Frank was outstanding in helping and explaining all things.
Response from the owner Replied: Hello Aditya,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Frank was able to assist you in a outstanding and communicative manner. We look forward to providing you the same great service experience again at your next scheduled visit!Warmest regards,Sincere Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 25, 2021
Left by Aps Reen
Audi specialist, Alex Rostin went above and beyond and Manager, Ross Dudnik and Omar helped out through the whole process and purchasing the car was easier. I test drove the car and was interested in purchasing the car the same day and I had a trade in and i was out of Audi fremont in no time with...
Response from the owner Replied: Hi Aps,The team at Audi Fremont was pleased to know we were your dealership of choice during your journey to purchase a new vehicle! On behalf of our entire team, we thank you for posting your review and mentioning the amazing efforts of Alex Rostin, Ross Dudnik, and Omar put forth to see that your purchase experience was truly an amazing one! Congratulations on the purchase of your S3! We hope you enjoy every mile!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- February 25, 2021
Left by Elizabeth Aportela
Response from the owner Replied: Hi Elizabeth,Thank you for sharing your wonderful 5-stars review with us and the online community. We look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Audi Fremont
Facebook - Web Review
- February 24, 2021
Left by David Cooper
Alex was very professional and didnt try to upswell me or pressure me into anything. A good experience all around!
Audi Fremont Replied: Hi David,Our team at Audi Fremont is truly flattered to have earned your generous 5 star review for Alex and the level of service he provided! Your wonderful comments about your purchase truly reflect our mission; delivering world-class guest experiences, We are so pleased to know about yours! Thank you for your business and thoughtful recommendations!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 22, 2021
Left by Gita Avadhany
Audi Fremont has been incredible. The service department provided excellent service. I was given a loaner car for the time my car was in for maintenance. Alfred was super efficient and very professional. He estimated the time perfectly and I got my car looking squeaky clean too. Thanks to your team...
Response from the owner Replied: Hello Gita,Thank you so much for your wonderful review and 5 star rating! Our goal is to provide each guest with an amazing experience and your feedback is truly a gift! Our team was elated to read that Alfred & our entire team laid the foundation for an excellent service experience and had a loaner vehicle available for your use while your vehicle was being attended to. We are truly grateful for your business and look forward to welcoming you back!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 22, 2021
Left by Ayan Longi
Joe and Antonio took amazing care of me,I brought my A3 in for recall work, so I thought, because the same issue came again before the recall. I had explained to them, but they were going to charge me a diagnostic fee for my car. After some discussions Joe, and I settled on a price we seemed fair if...
Response from the owner Replied: Hello Ayan,Wow! What an awesome review! Thank you for taking the time to share about your recent experience at Audi Fremont and for posting your 5 star rating! Our team was extremely happy to read that both Joe and Antonio listened to your needs, were extremely respectful & courteous while identifying and addressing your vehicle concerns. We are incredibly grateful for the opportunity to serve you and gain your loyalty and we thank you for your genuine recommendations. We look forward to building a lifelong relationship with you!Best Regards,Your Friends and Family at Audi Fremont
Google Review
- February 22, 2021
Left by George Parada
Professional service advisors, easy process to make appointments and I was in and out in less than 24 hours from the moment I reached out to Audi Fremont! Thanks Service team!
Response from the owner Replied: Hi George,Thank you for such genuine compliments for our team and sharing the ease in scheduling your appointment, Professional and timely experience you had with your service advisor. We are beyond thrilled to have your 5 star recommendations and look forward to serving you for many years to come!All the Best,Your Friends and Family at Audi Fremont
Google Review
- February 22, 2021
Left by Mir Baqar
Excellent overall experience. Used their pick and delivery service when they came and picked up my car and dropped off a loaner and then returned my car once the service complete.
Response from the owner Replied: Hello Mir,Thank you for the opportunity to attend to the service needs for your Audi, and recognizing the fine efforts of our service team. Seeing that our guests receive the highest level of service and care are our top priority and we couldn't be more grateful to have earned your business! Thank you for rewarding our team with your 5 star recommendations!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 22, 2021
Left by Brandon Pyles
Went in for a general check up on a used Audi that I recently purchased. Scheduling the appointment and requesting a loaner car was easy. I worked with Antonio who was able to explain the process, history of the car, and possible things which would be needed in the future. The whole process was easy...
Response from the owner Replied: Hello Brandon,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Antonio was able to assist you and discuss your vehicles history and services that may be needed in the future. Our team works with the utmost of integrity to ensure our guests are well informed and have the needed support throughout your service with us. We look forward to providing you the same great service experience again at your next scheduled visit!Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- February 22, 2021
Left by Rosie Boyd
Customer service is amazing.
Response from the owner Replied: Hi Rosie,Thank you for sharing your wonderful 5-stars review with us and the online community. We look forward to serving you for many years to come!Kind Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 22, 2021
Left by karthik murari
Response from the owner Replied: Hello Karthik,Thank you for your business & the 5 star rating! The team at Audi Fremont look forward to assisting your with all of your Audi needs!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 22, 2021
Left by Chris V
No better place to buy or lease an Audi.
Response from the owner Replied: Hi Chris,Thank you for your 5 star review! Our goal is to provide the best experience possible.Regards,Your Friends and Family at Audi Fremont
Google Review
- February 21, 2021
Left by Tianpeng Dai
The sales are pretty nice.
Response from the owner Replied: Hello Tianpeng,Thank you for taking the time to post your 5 star recommendations and allowing us the opportunity to serve you! Cheers to many happy miles ahead and please feel welcome to contact us anytime!Kind Regards,Your Friends and Family at Audi Fremont
Yelp Review
- February 20, 2021
Left by Jeffrey G.
Everytime I'm in the market for a car I always look up Carl. Great customer service! Always goes above and beyond. Audi Palo Alto could learn a lot from him.
Guest R. Replied: Hi Jeffrey,This review made our day! Having a true professional garner such an authentic working relationship is priceless! We couldn't be more pleased to read of your excellent and friendly experiences working with Carl! Thank you for your business and the opportunity for our team and Carl to earn your continued business! We look forward to welcoming you back! Congratulations on another wonderful Audi purchase!Best Wishes,Your Friends and Family at Audi Fremont
Yelp Review
- February 20, 2021
Left by J B.
Frank and the Auto Repair team are fabulous. I stopped unannounced because a tire pressure warning light in my TTS. They were professional, responsive and provided immediate assistance. I would highly recommend the professionalism and expertise of Frank and his team. I will return to Audi Fremont.
Guest R. Replied: Hello JB,Thank you for business and the opportunity to serve you! Our team at Audi Fremont care greatly about the guest experience and is happy to hear of the amazing efforts Frank and our team put forth seeing that your tire concerns and service needs were attended to with the utmost of care. It is our greatest hope to continue this amazing support and service throughout every interaction you have with us.Best Regards,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Rzwan Aziz
Professionalism
Response from the owner Replied: Hi Rzwan,Thank you for your business and 5 star recommendations! Your wonderful rating reflects our commitment to delivering world-class guest experiences! We are truly grateful to have you as a valued part of our Fletcher Jones family & look forward to working with you for many years to come!Best Wishes,Your Friends and Family at Audi Fremont
Facebook - Web Review
- February 18, 2021
Left by David Stetson
They take cares their customer.
Google Review
- February 18, 2021
Left by Carlos Estrada
(Translated by Google) Excellent place, safe, nice clean, and very friendly employees and good prices (Original)Excelente lugar ,seguro,limpio nice,y los empleados muy amables y buenos precios
Response from the owner Replied: (Translated by Google) Hi Carlos,Thanks for the 5-star rating and kind review. We are pleased to read that you were treated very well by all our staff and had the most excellent experience! We look forward to serving you again!Best regards,Your friends and family at Mercedes-Benz of Ontario(Original)Hola Carlos,Gracias por la calificacin de cinco estrellas y la amable resea. Nos complace leer que todo nuestro personal lo trat muy bien y que tuvo la experiencia ms excelente! Esperamos poder servirle nuevamente!Saludos Cordiales,Sus amigos y familiares en Mercedes-Benz of Ontario
Google Review
- February 18, 2021
Left by Henry Lachowicz
What a fantastic dealership. After getting the cold shoulder at Audi, Palo Alto, we were cautious about staying with Audi. I'm so glad we did because Carl, Dante, and the whole team couldn't have done a better job for us. From start to finish we were treated with respect and with customer service...
Response from the owner Replied: Hi Henry,Wow! Our team at Audi Fremont is truly flattered to read your generous sediments for Carl, Dante and and our wonderful team! We are so thrilled to know you were provided with such genuine professionalism, courtesy, and absolutely the best service throughout your purchase experience! Thank you for allowing us the opportunity to earn your business and garner such an authentic guest relationship. Congratulations on your purchase, we hope you are enjoying every mile!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Hilton Howard
I drive from Palo Alto as Audi Fremont has great customer service and they represent the Audi Brand well. This is my third Audi, the service department keeps my A6 in tip top driving condition. The service team provides detailed information on necessary services for the vehicle and provide...
Response from the owner Replied: Hi Hilton,This review made our day! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your Audi A6 and thrilled to have your genuine compliments for our team on their exceptional level of service! We are grateful to have such heartfelt feedback and truly appreciate your commitment to drive the extra distance to come and see us! Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Saurabh Kumar
I didn't like the service since it took way too long which was quite frustrating. To avoid such a situation I had reserved a time slot to get a loaner vehicle but I was persuaded into not going for it saying that I will be done in an hour max. It took almost 4 hrs. I understand that during Covid,...
Response from the owner Replied: Hello Saurabh,Thank you for being a loyal guest and taking the time to share your valuable feedback. It was a pleasure to have the opportunity to speak with you and gain more specific details regarding your visit. Please accept our apologies that we fell short on exceeding your expectations and any miscommunications. We truly appreciate the distance you drive to come and see us and look forward to working with you for many years to come. Please feel welcome to contact me if I may be of any further assistance.Sincere Regards,Kimberlee CamargoReputation and Brand AmbassadorKim.camargo@fletcherjones.com
Google Review
- February 18, 2021
Left by Andrew Sanchez
Wife and I have been in the market for an 2020-2021 etron for a long time. We researched the car since it was released in 2019 and decided to wait it out.We are longtime Audi owners. Currently have a 2015 SQ5 and a 2017 Q3. Both purchased at another Audi dealership.We use the same process every time...
Response from the owner Replied: Hi Andrew,Our team at Audi Fremont is pleased to read that you found your experience to be an impressive 11/10! Wow! Your genuine recommendations mean the world to us! Our mission is to provide our guests a world class guest experience by being helpful, informative, and truly listening to the needs and hopes of our guests, so we may assist our guests in finding their perfect dream vehicle. Thank you for allowing Carl and Alex the privilege to earn your business and work with you and your wife during your purchase journey for a new Etron! We couldn't be more thrilled to know you had the ultimate car buying experience before, during, and after your purchase. It is our greatest hope to continue this excitement & passion throughout your ownership experience in every interaction you have with us. Congratulations on your purchase! All of us at Audi Fremont are grateful to have you as a valued part of our Fletcher Jones family!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Weiling Liao
Professionalism,Punctuality,Quality,Value
Response from the owner Replied: Hi Weiling,We are honored to receive your awesome rate for our service team and appreciate you complementing their level of service. We look forward to welcoming you back in the near future!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by charlie wu
Professionalism,Punctuality,Quality,Value
Response from the owner Replied: Hello Charlie,We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Our team is grateful to know of their exquisite service as we are truly honored to have earned your business & recommendations!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Jonathan Zhang
Professionalism,Quality
Response from the owner Replied: Hello Jonathan,Thank you for taking the time to post your 5 star recommendations! Our entire team loved seeing your thoughtful rating! We are truly thrilled to have you as a valued part of our Fletcher Jones family!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Frances Padilla
Professionalism,Punctuality,Quality,Value
Response from the owner Replied: Hello Frances,We absolutely value your business and so very grateful to see your 5 star recommendations! Thank you for the opportunity to serve you!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Zhou Fang
Professionalism,Punctuality,Quality,Value
Response from the owner Replied: Hello Zhou,Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to serve you!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Chris Lacey
Professionalism,Quality
Response from the owner Replied: Hello Chris,We are incredibly grateful to have earned your business and thank you for the 5 star rating! We take great pride in serving our guest well, and strive to provide the best experience possible. Please feel welcome to contact us anytime!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Anup Nair
Professionalism,Punctuality,Quality
Response from the owner Replied: Hello Anup,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you! We look forward to welcoming you back for your next scheduled visit.Kind Regards,Your Friends and Family at Mercedes-Benz of Ontario
Google Review
- February 18, 2021
Left by Ruben. Mauricio Rivas
Professionalism,Punctuality,Value
Response from the owner Replied: Hello Ruben,Going above and beyond is deep within our culture, and is certainly a shining example of the teams dedication and commitment to providing our guests a superb & outstanding guest experience every single day! Thank you for your business and taking the time to share your 5 star recommendations!With Sincere Gratitude,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Abilash Nj
Professionalism,Punctuality
Response from the owner Replied: Hi Abilash,All of us at Audi Fremont are truly grateful for your business and opportunity to serve you! We are truly grateful to have your 5 star recommendations and look forward to having you as a valued part of our Fletcher Jones family for many years to come!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by JB Bilbao
Professionalism,Punctuality,Quality
Response from the owner Replied: Hi JB,We absolutely value your feedback and thank you for the 5 star rating! We are incredibly grateful to have earned your business and truly thrilled to have you as a valued part of our Fletcher Jones family!Best,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Jane Park
ProfessionalismI had to get my oil changed here and the service and staff were friendly and great. It's also the cleanest my car has ever been after a service (I normally go to the Pasadena location) and felt like they did a really great job here. Communication was great as well and Frank took good...
Response from the owner Replied: Hi Jane,Thank you for the opportunity to attended to the service needs for your Audi, and rewarding the fine efforts of your service advisor Frank. Seeing that our guests receive the highest level of service and care are our top priority and we couldn't be more grateful to read about yours! Thank you for rewarding our team with your 5 star recommendations!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Ayan Longi
Professionalism,Punctuality,Quality,ValueJoe and Antonio took amazing care of me,I brought my A3 in for recall work, so I thought, because the same issue came again before the recall. I had explained to them, but they were going to charge me a diagnostic fee for my car. After some discussions Joe,...
Response from the owner Replied: Hello Ayan,Wow! What an awesome review! Thank you for taking the time to share about your recent experience at Audi Fremont and for posting your 5 star rating! Our team was extremely happy to read that both Joe and Antonio listened to your needs, were extremely respectful & courteous while identifying and addressing your vehicle concerns. We are incredibly grateful for the opportunity to serve you and gain your loyalty and we thank you for your genuine recommendations. We look forward to building a lifelong relationship with you!Best Regards,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Mir Baqar
Professionalism,Quality,ValueExcellent overall experience. Used their pick and delivery service when they came and picked up my car and dropped off a loaner and then returned my car once the service complete.
Response from the owner Replied: Hello Mir,Thank you for the opportunity to attend to the service needs for your Audi, and recognizing the fine efforts of our service team. Seeing that our guests receive the highest level of service and care are our top priority and we couldn't be more grateful to have earned your business! Thank you for rewarding our team with your 5 star recommendations!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by George Parada
Professionalism,PunctualityProfessional service advisors, easy process to make appointments and I was in and out in less than 24 hours from the moment I reached out to Audi Fremont! Thanks Service team!
Response from the owner Replied: Hi George,Thank you for such genuine compliments for our team and sharing the ease in scheduling your appointment, Professional and timely experience you had with your service advisor. We are beyond thrilled to have your 5 star recommendations and look forward to serving you for many years to come!All the Best,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Brandon Pyles
Professionalism,QualityWent in for a general check up on a used Audi that I recently purchased. Scheduling the appointment and requesting a loaner car was easy. I worked with Antonio who was able to explain the process, history of the car, and possible things which would be needed in the future. The...
Response from the owner Replied: Hello Brandon,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Antonio was able to assist you and discuss your vehicles history and services that may be needed in the future. Our team works with the utmost of integrity to ensure our guests are well informed and have the needed support throughout your service with us. We look forward to providing you the same great service experience again at your next scheduled visit!Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- February 18, 2021
Left by Gita Avadhany
Professionalism,Punctuality,Quality,ValueAudi Fremont has been incredible. The service department provided excellent service. I was given a loaner car for the time my car was in for maintenance. Alfred was super efficient and very professional. He estimated the time perfectly and I got my car...
Response from the owner Replied: Hello Gita,Thank you so much for your wonderful review and 5 star rating! Our goal is to provide each guest with an amazing experience and your feedback is truly a gift! Our team was elated to read that Alfred & our entire team laid the foundation for an excellent service experience and had a loaner vehicle available for your use while your vehicle was being attended to. We are truly grateful for your business and look forward to welcoming you back!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 17, 2021
Left by JB Bilbao
,,Quality
Response from the owner Replied: Hi JB,We absolutely value your feedback and thank you for the 5 star rating! We are incredibly grateful to have earned your business and truly thrilled to have you as a valued part of our Fletcher Jones family!Best,Your Friends and Family at Audi Fremont
Google Review
- February 17, 2021
Left by Alvita DeBone
Professionalism
Response from the owner Replied: Hi Alvita,Your future recommendations for our team at Audi Fremont mean the world to us! Thank you for sharing your 5 star review! We are truly grateful for your business and look forward to working with you for many years to come!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 17, 2021
Left by Jonathan Zhang
,Quality
Response from the owner Replied: Hello Jonathan,Thank you for taking the time to post your 5 star recommendations! Our entire team loved seeing your thoughtful rating! We are truly thrilled to have you as a valued part of our Fletcher Jones family!Warm Wishes,Your Friends and Family at Audi Fremont
Facebook - Web Review
- February 17, 2021
Left by Sardor Mirzaev
Awesome service, cool facility and truly Audi. Love this place.
Audi Fremont Replied: Hi Sardor,Your awesome 5 star review brought smiles to all of our faces! On behalf of our entire team, we thank you for posting your genuine feedback regarding our state of the art facility! We couldn't be more honored to know you love this place as
Yelp Review
- February 17, 2021
Left by Andrew S.
Wife and I have been in the market for an 2020-2021 etron for a long time. We researched the car since it was released in 2019 and decided to wait it out.We are longtime Audi owners. Currently have a 2015 SQ5 and a 2017 Q3. Both purchased at another Audi dealership.We use the same process every time...
Guest R. Replied: Hi Andrew,Our team at Audi Fremont is pleased to read that you found your experience to be an impressive 11/10! Wow! Your genuine recommendations mean the world to us! Our mission is to provide our guests a world class guest experience by being helpful, informative, and truly listening to the needs and hopes of our guests, so we may assist our guests in finding their perfect dream vehicle. Thank you for allowing Carl and Alex the privilege to earn your business and work with you and your wife during your purchase journey for a new Etron! We couldn't be more thrilled to know you had the ultimate car buying experience before, during, and after your purchase. It is our greatest hope to continue this excitement & passion throughout your ownership experience in every interaction you have with us. Congratulations on your purchase! All of us at Audi Fremont are grateful to have you as a valued part of our Fletcher Jones family! Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 17, 2021
Left by VerdugoCLN
Response from the owner Replied: Hello,We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is wonderful to hear that we delivered a outstanding service experience.Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 16, 2021
Left by Susana Castillo
I was not at the location but I love the pick up of my car and return of my car in my home.
Response from the owner Replied: Hello Susana,Your business and wonderful recommendations regarding our pick-up and delivery service mean the world to us and we couldn't be more pleased to know what a great compliment this was in attending to the service for your Audi. We look forward to seeing you again at your next scheduled visit!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 16, 2021
Left by Abilash Nj
,Punctuality
Response from the owner Replied: Hi Abilash,All of us at Audi Fremont are truly grateful for your business and opportunity to serve you! We are truly grateful to have your 5 star recommendations and look forward to having you as a valued part of our Fletcher Jones family for many years to come!Warm Wishes,Your Friends and Family at Audi Fremont
Yelp Review
- February 16, 2021
Left by Nancy M.
I had been searching closer to home, so my visit to Fremont Audi was totally unexpected. After a lot of research on-line another car dealership in San Jose had ended up ordering a car for me to test drive from another lot faraway. That same morning they told me it had arrived. I had to cancel...
Guest R. Replied: Hi Nancy,Thank you for taking the time to share about your recent experience at Audi Fremont and for such a thoughtful 5 star rating! Our team was extremely happy to read that Alex was very accommodating, helpful and truly listened to your needs! We are incredibly grateful for the opportunity to assist you in finding the perfect vehicle and at the perfect price and elated to have gained your loyalty through out the amazing efforts of our entire team! Again thank you for your 5 star recommendations. We look forward to building a lifelong relationship with you! Congratulations on your purchase!Kind Wishes,Your Friends and Family at Audi Fremont
Yelp Review
- February 16, 2021
Left by David D.
Terrific Service Department! Frank Santos always takes good care of me when my Q5 needs service.
Guest R. Replied: Hello David,Thank you for your business & the 5 star recommendations for Frank Santos! The team at Audi Fremont look forward to assisting your with all of your Audi needs! It is wonderful to know that we delivered an outstanding service experience and we look forward to seeing you at your next scheduled visit!Best Wishes,Your Friends and Family at Audi Fremont
Yelp Review
- February 15, 2021
Left by Steven W.
Donte from Audi Fremont is great! Donte help me set my Audi Connect.Great customer service!
Guest R. Replied: Hello Steven,Our team was elated to read that Dante took fantastic care of you by being knowledgeable, professional and navigating you through the set up for your Audi Connect! Thank you for your generous 5 star recommendations and please feel welcome to contact us anytime! We want to ensure you are enjoying all the amazing features on your beautiful Audi!Best Wishes,Your Friends and Family at Audi Fremont
Yelp Review
- February 13, 2021
Left by Winston N.
Had my Audi serviced here. My service advisor Frank was awesome! Very communicative and explained the issue with my car in a way I could understand. He kept me up to date via text which was helpful since I'm on zoom meetings all day. The loaner car receptionist (Hinna?) was amazing as well. They...
Guest R. Replied: Hello,We all take great pride in serving our guest well and are thrilled to know of the communicative and professional manner Frank worked with to ensure you had the perfect service experience from beginning to end! We truly appreciate you complimenting the efforts our dedicated team and we look forward to welcoming you back at your next scheduled visit!Warm wishes,Your Friends and Family at Audi Fremont
Yelp Review
- February 13, 2021
Left by Marina T.
My husband and I made an appointments to go see an A5 premium coupe 2.0 Quattro. Alex was a great help very knowledgeable and answered all our questions we are very happy with him and his team. I am LOVING my Audi
Guest R. Replied: Hello Marina,At Audi Fremont, our team is driven to ensure every new vehicle purchase is exciting and memorable. Each experience is custom tailored to fulfill all of our guests needs and so thrilled to know Alex provide you exactly that! We appreciate the opportunity to work with you during your vehicle search and so thrilled to know your are LOVING your new Audi A5! Congratulations!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 12, 2021
Left by Ayan Longi
,,,ValueJoe and Antonio took amazing care of me,I brought my A3 in for recall work, so I thought, because the same issue came Joe and Antonio took amazing care of me,I brought my A3 in for recall work, so I thought, because the same issue came again before the recall. I had explained to them, but...
Response from the owner Replied: Hello Ayan,Wow! What an awesome review! Thank you for taking the time to share about your recent experience at Audi Fremont and for posting your 5 star rating! Our team was extremely happy to read that both Joe and Antonio listened to your needs, were extremely respectful & courteous while identifying and addressing your vehicle concerns. We are incredibly grateful for the opportunity to serve you and gain your loyalty and we thank you for your genuine recommendations. We look forward to building a lifelong relationship with you!Best Regards,Your Friends and Family at Audi Fremont
Google Review
- February 12, 2021
Left by aditya pingle
Response from the owner Replied: Hello Aditya,We absolutely value your feedback and thank you for the 5 star rating! Our talented team look forward to providing you the same great service experience again at your next visit with us!Warm Regards,Your Friends and Family at Audi Fremont
Yelp Review
- February 12, 2021
Left by Hirsch P.
Had a really pleasant experience buying my first car at Audi Fremont with the help of Lawrence Anilao. He's even helped me get more familiar with the tech and any other questions that pop up when purchasing a car. My dad and I were both looking for cars for the last few months and this dealership...
Guest R. Replied: Hello Hirsch,Our team was pleased to read that you found our dealership and working with Lawrence Anilao to be the most pleasant experience! We take great pride in serving our guests well and thrilled to read of the thorough and helpful review of your new Audi that Lawrence offered, ensuring you were familiar with all of the amazing features! All of us at Audi Fremont are truly grateful to have earned your business and look forward to serving you for many years to come!Warm Wishes,Your Friends and Family at Audi Fremont
DealerRater Review
- February 11, 2021
Left by Rfroadman1
Your service advisor David De La Torre was outstanding knowledgeable very professional and respectful was a pleasure dealing with him. Will be back for service and to buy when I am ready to do that will recommend your dealership to friends thank you for the great service
Audi Fremont Replied: Hello, Our team was extremely happy to read that David De Le Torre listened to your needs, utilized the utmost professionalism, outstanding knowledge ensuring he delivered an outstanding service experience! We are incredibly grateful for the opportunity to serve you and thrilled to have your 5 star recommendations! Kind Regards, Your Friends and Family at Audi Fremont
Yelp Review
- February 11, 2021
Left by Sankalp P.
I recently bought the Audi Q7 Premium Plus from the Audi Dealership at Fremont, CA - Fletcher Jones. 3 years back, I had bought an Audi Q3 from the same dealership. The positive experience over the last 3 years with Fletcher Jones Service team and all employees was one of the key reasons to buy from...
Google Review
- February 09, 2021
Left by charlie wu
,,,Value
Response from the owner Replied: Hello Charlie,We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Our team is grateful to know of their exquisite service as we are truly honored to have earned your business & recommendations!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- February 09, 2021
Left by MayaDawn
Aj was awesome.He was helpful and made sure we were Smiling
Response from the owner Replied: Hello Maya,We absolutely value your business and so very grateful to see your 5 star recommendations for AJ! Thank you for the opportunity to serve you!Warm Regards,Your Friends and Family at Audi Fremont
CarGurus Review
- February 08, 2021
Left by Scott
Every aspect of the experience at Audi Fremont was professional. From our salesman, to the sales manager, to the finance manager who took our check... We...
Audi Fremont Replied: Hi Scott, Your future recommendations for our team mean the world to us! Thank you for sharing your 5 star review! Going above and beyond is deep within our culture, and the sales team is certainly a shining example of our teams commitment to the experiences they deliver every single day. We are grateful to have such heartfelt feedback and truly appreciate your commitment to drive the extra distance to come see us! Thank you for allowing us the privilege to earn your business and always feel welcome to contact us anytime! Best, Your Friends and Family at Audi Fremont
Google Review
- February 06, 2021
Left by Frances Padilla
,,,Value
Response from the owner Replied: Hello Frances,We absolutely value your business and so very grateful to see your 5 star recommendations! Thank you for the opportunity to serve you!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- February 06, 2021
Left by Brandon Pyles
,QualityWent in for a general check up on a used Audi that I recently purchased. Scheduling the appointment and requesting a loaner car was easy. I worked with Antonio who was able to explain the process, history of the car, and possible things Went in for a general check up on a used Audi that I...
Response from the owner Replied: Hello Brandon,We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Antonio was able to assist you and discuss your vehicles history and services that may be needed in the future. Our team works with the utmost of integrity to ensure our guests are well informed and have the needed support throughout your service with us. We look forward to providing you the same great service experience again at your next scheduled visit!Warmest regards,Your Friends and Family at Audi Fremont
Yelp Review
- February 06, 2021
Left by Brandon P.
Went in for a general check up on a used Audi that I recently purchased. Scheduling the appointment and requesting a loaner car was easy. I worked with Antonio who was able to explain the process, history of the car, and possible things which would be needed in the future. The whole process was easy...
Guest R. Replied: Hi Brandon,We are honored to receive your raving review and appreciate you complementing our level of service! The service team at Audi Fremont is driven to go above and beyond to ensure we provide our guests with an extraordinary experience! We are so pleased to know the Antonio & Joe delivered exactly that and truly appreciate the opportunity to earn your business! We look forward to welcoming you back!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 06, 2021
Left by Anup Nair
,,Quality
Response from the owner Replied: Hello Anup,It is a wonderful privilege to have your 5 star rating and recommendations. Thank you for your business and the opportunity to serve you! We look forward to welcoming you back for your next scheduled visit.Kind Regards,Your Friends and Family at Mercedes-Benz of Ontario
Edmunds.com - Service Review
- February 06, 2021
Left by janid
Got a flat tire and had my car towed to Audi Fremont. I didnt have an appointment but was taken care of quickly. Frank Santos was helpful and thorough. The customer service I received from him and others around was excellent.
Replied: Hello Janid, Thank you for choosing Audi Fremont. Our team appreciates your business and is delighted to hear you had a positive experience working with Frank Santos and pleased to know he was able to address your tire concern upon your vehicle being towed in. We are truly grateful for your feedback and we appreciate your kind recommendations! Best Wishes, Your Friends and Family at Audi Fremont
CarGurus Review
- February 05, 2021
Left by Alex
Good experience overall, although the car I wanted to test drive was already sold when I arrived at the dealership. They at least had me test drive a...
Audi Fremont Replied: Hi Alex, Thank you for the opportunity to assist you during your quest for a new vehicle. We are truly grateful to have your 5 star rating and appreciate you complimenting the efforts of the team. The guests experience is paramount to us and it is our greatest hope that we will have another opportunity to assist you in finding your dream vehicle! Please feel welcome to contact us anytime! Best, Your Friends and Family at Audi Fremont
Google Review
- February 03, 2021
Left by Lina Lin
very excellent service
Response from the owner Replied: Hello Lina,Thank you so much for your awesome 5 star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come!All the Best,Your Friends and Family at Audi Fremont
Google Review
- February 03, 2021
Left by Gary Houser
Audi Fremont has been incredible. There service department is on it. Gets you in and out in thorough, efficient and professional manner. Thanks Guys for all your hard work!!
Response from the owner Replied: Hi Gary,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- February 03, 2021
Left by George Parada
Professional service advisors, easy process to make appointments and I was in and out in less than 24 hours from the moment I reached out to Audi Fremont! Thanks Service team!
Response from the owner Replied: Hi George,Thank you for such genuine compliments for our team and sharing the ease in scheduling your appointment, Professional and timely experience you had with your service advisor. We are beyond thrilled to have your 5 star recommendations and look forward to serving you for many years to come!All the Best,Your Friends and Family at Audi Fremont
Google Review
- February 03, 2021
Left by Mir Baqar
Excellent overall experience. Used their pick and delivery service when they came and picked up my car and dropped off a loaner and then returned my car once the service complete.
Response from the owner Replied: Hello Mir,Thank you for the opportunity to attend to the service needs for your Audi, and recognizing the fine efforts of our service team. Seeing that our guests receive the highest level of service and care are our top priority and we couldn't be more grateful to have earned your business! Thank you for rewarding our team with your 5 star recommendations!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 03, 2021
Left by gabriel bersabe
Service manager has great customer service!
Response from the owner Replied: Hello Gabriel,Thank you for your 5 star review! On behalf of our entire team, we thank you for posting your review and mentioning the great efforts of your service Advisor! All of us at Audi Fremont look forward to your next scheduled service with us!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- February 03, 2021
Left by shwe Aj
We gave our Audi A6 for a first time service and they found a faulty passenger side air bag. They replaced it for free, in the mean time we were given Audi7 for 4 days.We had to go on a vacation and the replacement was under progress and we were asked to pick it in 2 days. But we were off for a...
Response from the owner Replied: Hello Shwetha,Your thoughtful recommendations for our service team mean the world to us! Thank you for sharing your 5 star review! Going above and beyond is deep within our culture, and we are so pleased to know of the accommodating nature the team attended to your A7 service with, and that you were able to return from vacation with all services addressed and your vehicle awaiting your pick up. We hope you had fabulous trip! Thank you for your business, as we wish you many happy miles ahead!All the best,Your Friends and Family at Audi Fremont
Google Review
- February 03, 2021
Left by Gita Avadhany
Audi Fremont has been incredible. The service department provided excellent service. I was given a loaner car for the time my car was in for maintenance. Alfred was super efficient and very professional. He estimated the time perfectly and I got my car looking squeaky clean too. Thanks to your team...
Response from the owner Replied: Hello Gita,Thank you so much for your wonderful review and 5 star rating! Our goal is to provide each guest with an amazing experience and your feedback is truly a gift! Our team was elated to read that Alfred & our entire team laid the foundation for an excellent service experience and had a loaner vehicle available for your use while your vehicle was being attended to. We are truly grateful for your business and look forward to welcoming you back!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 03, 2021
Left by Jane Park
I had to get my oil changed here and the service and staff were friendly and great. It's also the cleanest my car has ever been after a service (I normally go to the Pasadena location) and felt like they did a really great job here. Communication was great as well and Frank took good care of me....
Response from the owner Replied: Hi Jane,Thank you for the opportunity to attended to the service needs for your Audi, and rewarding the fine efforts of your service advisor Frank. Seeing that our guests receive the highest level of service and care are our top priority and we couldn't be more grateful to read about yours! Thank you for rewarding our team with your 5 star recommendations!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- February 03, 2021
Left by Apinun Rangsikul
I looked for different Audi dealerships to service my car for warranty repairs and Fremont location seemed to have the better reviews and a recommendation from someone. It is a bit further for me but so far the times I have been there the customer service is great from making appointments to...
Response from the owner Replied: Hello Apinun,Wow! This review made our day! We are so grateful to have earned your business and appreciate you driving the extra miles to allow our team of experts to attend to your vehicle needs. Our team was extremely happy to read that our loaner vehicles and helpful communication created a wonderful customer experience. We look forward to welcoming you back!Best,Your Friends and Family at Audi Fremont
Google Review
- February 03, 2021
Left by Saurabh Kumar
I didn't like the service since it took way too long which was quite frustrating. To avoid such a situation I had reserved a time slot to get a loaner vehicle but I was persuaded into not going for it saying that I will be done in an hour max. It took almost 4 hrs. I understand that during Covid,...
Response from the owner Replied: Hello Saurabh,Thank you for being a loyal guest and taking the time to share your valuable feedback. It was a pleasure to have the opportunity to speak with you and gain more specific details regarding your visit. Please accept our apologies that we fell short on exceeding your expectations and any miscommunications. We truly appreciate the distance you drive to come and see us and look forward to working with you for many years to come. Please feel welcome to contact me if I may be of any further assistance.Sincere Regards,Kimberlee CamargoReputation and Brand AmbassadorKim.camargo@fletcherjones.com
Google Review
- February 03, 2021
Left by Danielle Davis
My husband and I had a great experience with Carl, Jay and Omar at Audi of Fremont. The customer service was seamless and personable. No sale pitches, or the typical run around. Just solid service. I was impressed with their genuine customers first approach. This is the place if you want to lease or...
Response from the owner Replied: Hello Danielle,All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our level of service to be genuine and great! Our sales team thank you for allowing us the opportunity to earn your business and recommendations. Please feel free to reach out to us regarding any of your Audi needs. We hope you have a wonderful New Year!Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- February 03, 2021
Left by Judy Stanfield
Dante Kanki was extremely knowledgeable, helpful and patient in explaining all of the Audi's features and made the purchase of my Audi enjoyable.
Response from the owner Replied: Hi Judy,Our team was elated to read that Dante Kanki took fantastic care of you by being knowledgeable, professional and very helpful through out your purchase experience ! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your Audi! Enjoy and welcome to the Fletcher Jones Family!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by Weiling Liao
Response from the owner Replied: Hi Weiling,We are honored to receive your awesome rate for our service team and appreciate you complementing their level of service. We look forward to welcoming you back in the near future!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by gilbert palo
Response from the owner Replied: Hi Gilbert,Thank you for your business & the 5 star rating! The team at Audi Fremont look forward to assisting your with all of your Audi needs! Please feel welcome to contact us anytime!Best,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by Peter shin
Response from the owner Replied: HI Peter,All of us at Audi Fremont are truly flattered to have earned your business and feel privileged to have your excellent recommendations! Thank you for the opportunity to serve you!Warm wishes,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by Al Sullivan
Response from the owner Replied: Hello All,Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to serve you!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by ZHONGWEI Yan
Response from the owner Replied: HI Zhongwei,Our number one goal is to provide outstanding experiences for all of our guests! We are grateful to have your 5 star rating and recognizing our teams commitment to provide world class Audi service experiences! We look forward to seeing you at your next scheduled visit!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by Bala Jai
Response from the owner Replied: Hello Bala,The team at Audi Fremont is honored to receive your 5 star rating and review! We are grateful for your business and recommendations.All the Best,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by Nishant Patel
Response from the owner Replied: Hello Tishant,We absolutely value your feedback and thank you for the 5 star rating! Thank you for your business and thoughtful recommendations!Best,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by Zhou Fang
Response from the owner Replied: Hello Zhou,Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to serve you!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by David Martinez
Response from the owner Replied: Hi David,We absolutely value your feedback and thank you for the 5 star rating! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by Ant Nguyen
Response from the owner Replied: Hello Ant,Thank you for your business and 5 star recommendations! Your wonderful rating reflects our commitment to delivering world-class guest experiences! We look forward to working with you for many years to come!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by Chris Lacey
Response from the owner Replied: Hello Chris,We are incredibly grateful to have earned your business and thank you for the 5 star rating! We take great pride in serving our guest well, and strive to provide the best experience possible. Please feel welcome to contact us anytime!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by Ruben. Mauricio Rivas
Response from the owner Replied: Hello Ruben,Going above and beyond is deep within our culture, and is certainly a shining example of the teams dedication and commitment to providing our guests a superb & outstanding guest experience every single day! Thank you for your business and taking the time to share your 5 star recommendations!With Sincere Gratitude,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by Jawad Qureshi
Response from the owner Replied: Hello Jawad,Thank you for choosing Audi Fremont. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Mike BatesGeneral Manager
Google Review
- February 02, 2021
Left by Junjie Cheng
Response from the owner Replied: Hello Junjie,We absolutely value your feedback and thank you for the 5 star rating! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- February 02, 2021
Left by Shoichi Endo
Response from the owner Replied: Hello Shoichi,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars.Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- February 01, 2021
Left by Akshay Mallipeddi
Response from the owner Replied: Hello Akshay,The guest experience is very important to all of us at Audi Fremont and our team of dedicated professionals strives to exceed our guests expectations. We want all of our guests to have an exceptional experience and would welcome the opportunity to follow up and ensure your complete satisfaction. Please feel welcome to contact me at Kim.camargo@fletcherjones.comSincere Regards,Kimberlee CamargoReputation and Brand Ambassador
Google Review
- February 01, 2021
Left by starta
Response from the owner Replied: Hello Goose,Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to attend all of your Audi needs!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- February 01, 2021
Left by Tarun Singh
Response from the owner Replied: Hello Tarun,We are honored to receive your 5 star rating. We thank you for your patronage and hope you have a lovely New Year!Warmest regards,Your Friends and Family at Audi Fremont
Google Review
- February 01, 2021
Left by Jay Aniciete
Response from the owner Replied: Hello Jay,Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to serve you!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- February 01, 2021
Left by Carlos Estrada
(Translated by Google) Excellent place, safe, nice clean, and very friendly employees and good prices (Original)Excelente lugar ,seguro,limpio nice,y los empleados muy amables y buenos precios
Response from the owner Replied: (Translated by Google) Hi Carlos,Thanks for the 5-star rating and kind review. We are pleased to read that you were treated very well by all our staff and had the most excellent experience! We look forward to serving you again!Best regards,Your friends and family at Mercedes-Benz of Ontario(Original)Hola Carlos,Gracias por la calificacin de cinco estrellas y la amable resea. Nos complace leer que todo nuestro personal lo trat muy bien y que tuvo la experiencia ms excelente! Esperamos poder servirle nuevamente!Saludos Cordiales,Sus amigos y familiares en Mercedes-Benz of Ontario
Google Review
- February 01, 2021
Left by starta
Response from the owner Replied: Hello Goose,Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to attend all of your Audi needs!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- January 30, 2021
Left by Jayden Kim
Response from the owner Replied: Hello Goose,Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to attend all of your Audi needs!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- January 30, 2021
Left by Mir Baqar
,,ValueExcellent overall experience. Used their pick and delivery service when they came and picked up my car and dropped off a loaner and then returned my car once the service complete.
Response from the owner Replied: Hello Mir,Thank you for the opportunity to attend to the service needs for your Audi, and recognizing the fine efforts of our service team. Seeing that our guests receive the highest level of service and care are our top priority and we couldn't be more grateful to have earned your business! Thank you for rewarding our team with your 5 star recommendations!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- January 30, 2021
Left by Ruben. Mauricio Rivas
,,Value
Response from the owner Replied: Hello Ruben,Going above and beyond is deep within our culture, and is certainly a shining example of the teams dedication and commitment to providing our guests a superb & outstanding guest experience every single day! Thank you for your business and taking the time to share your 5 star recommendations!With Sincere Gratitude,Your Friends and Family at Audi Fremont
Google Review
- January 30, 2021
Left by George Parada
,PunctualityProfessional service advisors, easy process to make appointments and I was in and out in less than 24 hours from the moment I reached out to Audi Fremont! Thanks Service team!
Response from the owner Replied: Hi George,Thank you for such genuine compliments for our team and sharing the ease in scheduling your appointment, Professional and timely experience you had with your service advisor. We are beyond thrilled to have your 5 star recommendations and look forward to serving you for many years to come!All the Best,Your Friends and Family at Audi Fremont
Google Review
- January 30, 2021
Left by Goose
Response from the owner Replied: Hello Goose,Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to attend all of your Audi needs!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- January 29, 2021
Left by Jay Aniciete
Response from the owner Replied: Hello Jay,Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to serve you!Warm Regards,Your Friends and Family at Audi Fremont
Edmunds.com - Service Review
- January 29, 2021
Left by Manu
The experience with Frank at Audi Freemont was very good. I went in for a regular service and a battery replacement. Though the price quoted on the phone for the battery parts and labor was not what was quoted we went in to the dealership, Frank was kind enough to honor the quote on the phone. Very...
Replied: Hello Manu, Thank you for allowing us the opportunity to earn your business and sharing your valuable feedback. We are so pleased to know Frank was attentive and worked with you towards a positive resolution. Please know we will use your feedback to improve upon. Kind Regards, Your Friends and Family at Audi Fremont
CarGurus Review
- January 28, 2021
Left by Gehring91
Great dealership! Best car buying experience Ive ever had! If youre looking to buy a car, new or used, I would highly recommend this dealership. Customer...
Audi Fremont Replied: Hello, Our team is excited that we were able to work together and get you into a new Audi! Thank you for taking the time to share your 5 star recommendations! We truly appreciate your business and look forward to assisting you with all of your Audi needs. Best Wishes, Your Friends and Family at Audi Fremont
DealerRater Review
- January 28, 2021
Left by William Rivera
All of the staff we worked with were Polite, professional, and knowledgeable. The sales floor and service department were clean and modern. Exemplary team work.
Audi Fremont Replied: Hello William, Our team couldn't be more flattered to have earned your first class recommendations and we are beyond thrilled to read about the polite, professional, and knowledgeable attention you received during the purchase of you new vehicle ! We are so grateful to have earned your loyalty and business as it is a true pleasure to have the opportunity to assist you in our sales department! Thank you for rewarding us with such a thoughtful review and 5 star rating! Best Wishes, Your Friends and Family at Audi Fremont
Yelp Review
- January 28, 2021
Left by Josh G.
Amazing dealership! Hands down the best car buying experience I've ever had! I love my new SQ5! The customer service was top notch and everyone I interacted with was kind and knowledgeable. If you go there set up an appointment with Dante Kanki, he was very friendly and knew a lot about the Audi...
Guest R. Replied: Hi Josh,Our team couldn't be more flattered to have earned your first class recommendations and we are beyond thrilled to read that hands down you consider Audi Fremont to have provided you the best car buying experience ever! We are so grateful to have earned your loyalty and business as it was a true pleasure for Dante, Louis & Carl to assist you in finding the perfect SQ5! Thank you for rewarding us with such a thoughtful review and 5 star rating! Congratulations on your purchase! All of us at Audi Fremont look forward to assisting you with all of your Audi needs.Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- January 27, 2021
Left by Carlos Estrada
Excelente lugar ,seguro,limpio nice,y los empleados muy amables y buenos precios
Google Review
- January 26, 2021
Left by Zhou Fang
,,,Value
Response from the owner Replied: Hello Zhou,Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to serve you!Warm Regards,Your Friends and Family at Audi Fremont
Google Review
- January 25, 2021
Left by Al Sullivan
Response from the owner Replied: Hello All,Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to serve you!Warm Regards,Your Friends and Family at Audi Fremont
DealerRater Review
- January 24, 2021
Left by wilwy
Frank, my service advisor took excellent care. My car was availlable in less than 2 hours. I waited with coffee presented to me by him obtained from Starbucks.
Audi Fremont Replied: Hello, Your future recommendations for Frank mean the world to us! Thank you for sharing your 5 star review! Going above and beyond is deep within our culture, and Frank is certainly a shining example of someone who cares about the experiences they deliver every single day. We wish you many happy miles ahead! All the Best, Your Friends and Family at Audi Fremont
Google Review
- January 24, 2021
Left by Gita Avadhany
,,,ValueAudi Fremont has been incredible. The service department provided excellent service. I was given a loaner car for the time my car was in for maintenance. Alfred was super efficient and very professional. He estimated the time perfectly and I got my car looking squeaky clean too. Thanks to...
Response from the owner Replied: Hello Gita,Thank you so much for your wonderful review and 5 star rating! Our goal is to provide each guest with an amazing experience and your feedback is truly a gift! Our team was elated to read that Alfred & our entire team laid the foundation for an excellent service experience and had a loaner vehicle available for your use while your vehicle was being attended to. We are truly grateful for your business and look forward to welcoming you back!Warm Wishes,Your Friends and Family at Audi Fremont
Google Review
- January 23, 2021
Left by Weiling Liao
,,,Value
Response from the owner Replied: Hi Weiling,We are honored to receive your awesome rate for our service team and appreciate you complementing their level of service. We look forward to welcoming you back in the near future!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- January 23, 2021
Left by Chris Lacey
,Quality
Response from the owner Replied: Hello Chris,We are incredibly grateful to have earned your business and thank you for the 5 star rating! We take great pride in serving our guest well, and strive to provide the best experience possible. Please feel welcome to contact us anytime!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- January 23, 2021
Left by Junjie Cheng
Response from the owner Replied: Hello Junjie,We absolutely value your feedback and thank you for the 5 star rating! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- January 22, 2021
Left by Lina Lin
very excellent service
Response from the owner Replied: Hello Lina,Thank you so much for your awesome 5 star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come!All the Best,Your Friends and Family at Audi Fremont
Google Review
- January 22, 2021
Left by Jane Park
I had to get my oil changed here and the service and staff were friendly and great. It's also the cleanest my car has ever been after a service (I normally go to the Pasadena location) and felt like they did a really great job here. Communication was great as well and Frank took good care of me....
Response from the owner Replied: Hi Jane,Thank you for the opportunity to attended to the service needs for your Audi, and rewarding the fine efforts of your service advisor Frank. Seeing that our guests receive the highest level of service and care are our top priority and we couldn't be more grateful to read about yours! Thank you for rewarding our team with your 5 star recommendations!Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- January 22, 2021
Left by Apinun Rangsikul
I looked for different Audi dealerships to service my car for warranty repairs and Fremont location seemed to have the better reviews and a recommendation from someone. It is a bit further for me but so far the times I have been there the customer service is great from making appointments to...
Response from the owner Replied: Hello Apinun,Wow! This review made our day! We are so grateful to have earned your business and appreciate you driving the extra miles to allow our team of experts to attend to your vehicle needs. Our team was extremely happy to read that our loaner vehicles and helpful communication created a wonderful customer experience. We look forward to welcoming you back!Best,Your Friends and Family at Audi Fremont
Google Review
- January 22, 2021
Left by Gary Houser
Audi Fremont has been incredible. There service department is on it. Gets you in and out in thorough, efficient and professional manner. Thanks Guys for all your hard work!!
Response from the owner Replied: Hi Gary,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Audi Fremont
Google Review
- January 22, 2021
Left by Aaron Jensen
Service advisor David is always professional and does a good job of honestly updating me on the time expected to complete the work.
Response from the owner Replied: Hello Aaron,Your future recommendations for David mean the world to us! Thank you for sharing your 5 star review! Going above and beyond is deep within our culture, and David is certainly a shining example of someone who cares about the experiences they deliver every single day. We are truly grateful for your business!Best Wishes,Your Friends and Family at Audi Fremont
Google Review
- January 22, 2021
Left by shwe Aj
We gave our Audi A6 for a first time service and they found a faulty passenger side air bag. They replaced it for free, in the mean time we were given Audi7 for 4 days.We had to go on a vacation and the replacement was under progress and we were asked to pick it in 2 days. But we were off for a...
Response from the owner Replied: Hello Shwetha,Your thoughtful recommendations for our service team mean the world to us! Thank you for sharing your 5 star review! Going above and beyond is deep within our culture, and we are so pleased to know of the accommodating nature the team attended to your A7 service with, and that you were able to return from vacation with all services addressed and your vehicle awaiting your pick up. We hope you had fabulous trip! Thank you for your business, as we wish you many happy miles ahead!All the best,Your Friends and Family at Audi Fremont
Google Review
- January 21, 2021