Google Review
- February 23, 2020
I had the pleasure of having Ryan Saunders as my sales consultant and he was OUTSTANDING AND AMAZING! I walked into the dealership seeking to purchase a Jaguar F-Pace which was already sold by the time I got there but ended up walking out with a GLC300. Ryan spent a lot of time listening to my needs...
Google Review
- February 21, 2020
Google Review
- February 20, 2020
Awesome buying experience! The sales and leasing consultant Amel Memic really knows Mercedes-benz and will guide you to a great buy! Rudy Bocanegra did excellent showing me all the new features and how it works when I received my vehicle. Highly recommend both of them
Google Review
- February 20, 2020
I was seeking out a new 2020 Cla 250 and with the help of John I found my dream car. Thank you to Benz of Boston for such a great experience. I will be back again
Google Review
- February 19, 2020
I leased two (gas powered) smart cars from Mercedes Benz of Boston, and bought my second one at the end of the lease. My experience working with Rob Tinkham was a good one; he was able to make the purchasing process easy and found me an interest rate that was half of what I found myself. Overall...
Yelp Review
- February 19, 2020
I just moved from AZ and I went to fix the problem for my Mercedes Benz E500 because my battery was not working. The person who was dealing with us asking about the problem was so rude to my wife therefore I came without fixing it .
Google Review
- February 18, 2020
Google Review
- February 18, 2020
Ive always had a great experience buying and servicing my car at this dealership. They represent the vehicles they offer extremely well and theyre very good to their customers. My salesman, Chip McCarty, is excellent to work with. Chip has been in the business for a long time; he knows the vehicles...
Google Review
- February 18, 2020
The Dealer is not responsible enough about their cars.
Response from the owner Replied: Thank you very much for your recommendation! Best, Jeff Davis, General Manager
Google Review
- February 16, 2020
Google Review
- February 15, 2020
Google Review
- February 15, 2020
I want to write about my bad experience with this dealer. They were not helpful at all. They took from us all documents and processing fee but they did not even do for us the title and they give us the paper to go by our self to finish the document. I don't know why they took all this money from...
Response from the owner Replied: Areej, we apologize that you are having issues with the title to your vehicle. Unfortunately, we d not have control over a New York law. If this was something we could control or assist with, we absolutely would.
Google Review
- February 15, 2020
Amazing experience ! I have both leased and purchased vehicles at M-B of Boston. The service is top notch and process clear and smooth. Shout out to Rob Tinkham. I highly recommend requesting to work with him. Professional , honest, and invested in customer satisfaction.
Response from the owner Replied: Robin Morrow, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Boston.
Google Review
- February 14, 2020
I want to write about my bad experience with this dealer. They were not helpful at all. They took from us all documents and processing fee but they did not even do for us the title and they give us the paper to go by our self to finish the document. I don't know why they took all this money from us.
Google Review
- February 14, 2020
Max Wang will provide you some service before the deal was done. After the deal was done, he will not answer you lol. Rip
DealerRater Review
- February 14, 2020
Buying our new vehicle from Jesse Spartichino was a pleasure. He was pleasant and answered all of questions with ease. I would highly recommend Jesse to anyone looking for a Mercedes at Herb Chambers in Somerville. From our first handshake, through test drive, to completing the sale and vehicle...
Google Review
- February 13, 2020
Awesome place and awesome stuff!!!!!! Thanks to Ryan and Fred I love my new ride
Google Review
- February 11, 2020
So conscientous and efficient. Michael VoWas wonderful. Also Ron took very good care to detail. He is the reason I will bring in Mercedes for more service (when necessary)
Google Review
- February 10, 2020
Amazing experience ! Really impressed by the level of dedication of all the staff who supported me from testing the car, securing financing to fixing all paperwork on my behalf. This has never been so easy for me to buy a car. Before driving off, I got a very thorough explanations of all my car...
Google Review
- February 10, 2020
Max was very helpful and followed up on outstanding matters
Google Review
- February 09, 2020
Bought a wonderful C300 coupe from Mercedes-Benz of Boston. The experience through the entire sales process was great - smooth and fast. Thanks, Bertrand. They also suggested a 1.5 hour product tour with Fred which was very helpful as Ive got to know all different features that I would never knew of...
Google Review
- February 09, 2020
The best service anywhere
Google Review
- February 08, 2020
Google Review
- February 08, 2020
Thank you so much Jesse and Fred!!
Google Review
- February 08, 2020
great service, great people,ofcourse great caroutstanding sales rep Noah was awesome!
Response from the owner Replied: Thanks for the review! Happy to hear about your positive experience at Mercedes-Benz of Boston!
Google Review
- February 06, 2020
Ashmael Brun and AJ were extremely helpful throughout the whole process. Great sales rep, they kept in touch and made sure I got the best deal possible
Google Review
- February 06, 2020
Went to Mercedes Benz of boston for a purchase of a c class 300. I really wanted a white car and sales man Jonathan told me as soon as the white Mercedes was in stock and was able to make a sale and everything done in just hours, I also had work, they worked real hard trying to get everything done...
DealerRater Review
- February 06, 2020
Ashmael Brun and AJ were extremely helpful throughout the whole process. Great sales rep, they kept in touch and made sure I got the best deal possible
Google Review
- February 04, 2020
To: Chip McCarty & Chadi Chakar: A note of thanks to you for making the buying experience so seamless and a pleasure to work with you - you run a great operation! The experience was topped off with the great tutorial when we pick up the car from Fred who is a great 'face' of the dealership - he is...
Google Review
- February 04, 2020
My experience at Mercedes Benz in Somerville Mass was outstanding thanks to the patience, salesmanship and professionalism of Richie and his team. I wasnt the easiest customer to please and he stuck by me as we searched for the perfect match. The experience was tremendous and enjoyable and I am...
Google Review
- February 03, 2020
Leased my 4th Mercedes from Mercedes of Boston recently. Jesse my sales rep was beyond helpful and patient. Jesse was polite informative and most of all not pushy. I ended up leaving with a great car at a great price. Chad the sales manager was also a pleasure to work with again. If your...
Google Review
- February 02, 2020
Bertrand Plique was great! Excellent service and got everything done smoothly.
Response from the owner Replied: Thanks for the kind words, kenny zheng. We're glad you had such a positive experience with us!
Google Review
- February 01, 2020
Google Review
- January 31, 2020
I am very happy with the purchase experience from my SA - Max Wang. I also want to mention that the whole dealership is great. I learned new features that I never knew before. I love my new car more with all the complimentary services that I have available. Buy with confidence and you can trust Max.
Google Review
- January 31, 2020
I bought an AMG from Max at this dealership. Max is very knowledgeable about his products. He is very detailed. I felt comfortable the whole time. I recommend anyone who is interested in a Mercedes or especially an AMG, go see him.
Response from the owner Replied: Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- January 30, 2020
Steven was fantastic in selling me a 2015 S550 MB . He was on call to answer all my questions and to inform me of what was going on all the way through the process. Thanks SteveDarryl Allen (Waldorf Md)
Google Review
- January 26, 2020
I liked everything about my experience at MB of Boston and on top of them all the sales person who helped me getting to what I was looking for, thanks Jesse Spartichino!
Google Review
- January 26, 2020
Rob Tinkham is the best salesman in the planet, I recently purchased another vehicle from him.Total 3 vehicle sense 2014. All those transactions was very nice and smooth process. If I need a car, I know exactly where and to whom I should go. he spent all his time to help me make the right...
Response from the owner Replied: Hi Arkadiy Avanesov, we're so glad that we were able to go above and beyond your expectations!
DealerRater Review
- January 25, 2020
My experience with Mercedes Benz Boston was nothing but the best. I talked with manager AJ Rana over the phone to inquire and he made me feel so good and very courteous that I had to cancel an appointment with other dealer to come see them. At dealership he introduced me to Ash and he helped me to...
Google Review
- January 25, 2020
My experience with Mercedes Benz Boston was nothing but the best. I talked with manager AJ Rana over the phone to inquire and he made me feel so good and very courteous that I had to cancel an appointment with other dealer to come see them. At dealership he introduced me to Ash and he helped me to...
Response from the owner Replied: Hello Junior Pierre, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Boston.
Google Review
- January 24, 2020
I am not from Boston I'm from NJ I WAS very Satisfied until I found out that on my CPO vehicle that I purchased only the brake pads were replaced. I called an spoke to Carlos the service manager and was told that was all it needed. The problem with that is according to there own service advisors if...
Response from the owner Replied: Charles, thank you for your review and for your business. I am happy to know that Paolo provided you with great customer service. We hope you are enjoying your new vehicle. Best, Jeff Davis, General Manager.
Google Review
- January 24, 2020
I am thrilled with my new GLB! Ask for Amel when you go... he was incredibly helpful and a pleasure to work with and the training by Fred was stellar! Fred spent about 2 hrs going over the features and customizing the settings for me. I will definitely return to Herb Chambers of Somerville for my...
Response from the owner Replied: Hi Marcelle Belisle, thanks for the review! We're so glad you had such a great experience with us and we hope to see you again soon!
Google Review
- January 24, 2020
I recently purchased a vehicle from here but I came in doubting that I would actually buy from here being so loyal to Mercedes flagship Lynnfield location however I proved myself wrong purchasing a beautiful C450 AMG at Mercedes Benz of Boston. Not only was the car perfect but the salesman John...
Google Review
- January 23, 2020
My husband and I had found a car online in their pre owned section. We made an appointment & visited. We got there on a busy Saturday so there was a bit of a delay, when we were greeted AJ was worth the wait. We had to bring our active year and a half old daughter which we knew was going to be extra...
Response from the owner Replied: Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- January 22, 2020
I have had some services done at the dealership, which were ok... but when it's about online service they are doing really bad. I had a couple of simple questions for my Benz per mail and the only answer was: Please call us... After I followed up per mail, (my phone is not working at the moment) I...
Response from the owner Replied: Lukas, since we are having trouble contacting you can you please email our General Manager, Jeff @ JDavis@herbchambers.com. He would like to speak with you directly about this and work towards a resolution. Thank you
Yelp Review
- January 22, 2020
Sad to say I had the very worst service ever. All but 1 employee that had nothing to do with my Car Problem was the only one willing to help me. Everyone else just past me and my car problem over to someone else that never helped nor followed up or cared after my purchase. Word of advice when you...
Google Review
- January 21, 2020
Awesome service department. Really professional.
Google Review
- January 21, 2020
Great Dealership Excellent Staff will highly Recommend will be purchasing next vehicle again with them for sure Stephen was a patient salesmen took his whole day to help me get a car much appreciated Andell
Google Review
- January 20, 2020
I had the best experience purchasing my new car with Ash and AJs help I highly recommend asking for Ash when purchasing your new vehicle...they did an outstanding job, I am beyond satisfied. I would highly recommend them to any of my friends and family members.
Google Review
- January 19, 2020
Google Review
- January 17, 2020
A.J Rana and Ryan Saunders were extremely forward and honest in helping us go about finding the right vehicle for our family. On our first visit, we selected our car, were told that the vehicle was certified until july 2021 and that another year of certification was to be added courtesy of the...
Response from the owner Replied: We apologize that the vehicle was not cleaned thoroughly when you first came to pick it up. We did a full reconditioning of the vehicle and were under the impression you were satisfied with that cleaning. If you would like us to work on the paint again we would be happy to! Please feel free to reach out to me at your earliest convenience. Thank you, Jeff Davis, General Manager - JDavis@herbchambers.com
Google Review
- January 15, 2020
I love this place
Google Review
- January 15, 2020
Google Review
- January 15, 2020
Google Review
- January 15, 2020
Just bought mercedes-benz C300 and it was an awesome experience.First I met AJ and it was great, he treats customer really great then I met Jonathan Linares where the real deal started.He was great throughout the process and did all possible things to make me comfortable and reach a consensus on...
Google Review
- January 14, 2020
This dealership is awesome! Ash Brun and AJ Rana are extremely helpful, kind and professional. Ash was very patient and treated his customers very well. He always listens to your concerns and finds ways to address whatever questions/problems you have. He likes to say I am with you making you feel...
Google Review
- January 14, 2020
My experience with Mercedes-Benz of Boston was amazing!Once you are buying a car it may be really frustrating if the dealer does not know the customer's need. I was dragging my feet to delay buying a new car just because of that. However, Ash made buying the car extremely easy. SO easy that along...
DealerRater Review
- January 14, 2020
This dealership is awesome! Ash Brun and AJ Rana are extremely helpful, kind and professional. Ash was very patient and treated his customers very well. He always listens to your concerns and finds ways to address whatever questions/problems you have. He likes to say I am with you making you feel...
Google Review
- January 13, 2020
Some sale people are very informative and helpful. Some upper management is too pushy and pressuring. I feel bad for our awesome sale representative, he was awesome, but some of the managers where very pushy and trying to just get us to sign papers and leave. We ended up getting a Mercedes...
Google Review
- January 13, 2020
Some sale people are very informative and helpful. Some upper management is too pushy and pressuring. I feel bad for our awesome sale representative, he was awesome, but some of the managers where very pushy and trying to just get us to sign papers and leave. We ended up getting a Mercedes...
Google Review
- January 13, 2020
This is for Albert and Tony. Before i got few issues but they reached out to me and solved out all the issues i had. I am very satisfied with their service. You guys are awesome!!
DealerRater Review
- January 12, 2020
Worked with Chip McCarty on both sales. Good guy to work with. Does an excellent job representing his company as well as his customer. Never had the feeling of a high pressure sale on either vehicle.
Google Review
- January 12, 2020
My wife and I were here to get a used CPO and we were helped by Yue Zhao. We have been to many dealerships and I must say, this stood out as one of the best dealerships we have visited. Yue was very helpful throughout the whole process, explained all details and made sure we felt comfortable. At the...
Response from the owner Replied: Thanks for the kind words, Charlton Foo. We're glad you had such a positive experiencewith us!
Google Review
- January 11, 2020
Not for the location, that's for sure
Google Review
- January 11, 2020
Bought a new car recently from Herb Chambers Mercedes Benz of Boston. Used sales consultant Robert Tinkham. He was absolutely amazing. Very knowledgeable about the products. Great communication. Very good at corresponding and following up. Got me exactly what I wanted. Always gave constant...
Response from the owner Replied: Thanks for the review, Akira Murakami! Happy to hear about your positive experience at Mercedes-Benz of Boston!
Google Review
- January 10, 2020
Bertrand and A.J. are friendly dedicated and helpful
Google Review
- January 10, 2020
Google Review
- January 10, 2020
Google Review
- January 10, 2020
This is the worst service center i've ever seen. I gave my E-class for 1st (10,000 miles)service on monday 6/1 and also told to do interior detailing and got few concerns to look in to. Its been a week and i've been calling them for the updates since last two days and now they are saying it isn't...
DealerRater Review
- January 10, 2020
Todd Whitelaw is spectacular ,I was extremely pleased for his knowledge , kindness.I could buy car every day if I have person like him ,I love my car ,
Google Review
- January 09, 2020
Always Very happy with the service and professionalism of every one at this dealership. Went in on New Years Eve to pick my car up from service. Met AJ Rama(sales manager). He was very friendly. I was talking to him about trading in my car. I told him I didnt have a lot of time to stay at dealership...
Response from the owner Replied: Hi James gallo, we are so happy to read such a great review about Mercedes-Benz of Boston!
Google Review
- January 08, 2020
I'm not gonna lie, I've always been a beamer person and was kinda skeptical of Mercedes for my first SUV. Little did I know that walking into this dealership would give me one of the best car buying experiences that I've ever had. It completely changed my opinion and brought about this new found...
Response from the owner Replied: Thanks for the kind words, Praveen Francis! We're glad we were able to make your time here at Mercedes-Benz of Boston a memorable one!
Google Review
- January 07, 2020
Found a 2018 Nissan Armada they posted for sale. I contacted them and agreed to purchase it. After sending funding documentation they were aware I reserved a transport company to ship vehicle from Boston to Las Vegas. After a week they tell me they had to give the vehicle back to its original owner...
Response from the owner Replied: Andrea, you were informed that we sell cars on a first come first serve basis. Unfortunately, someone purchased the vehicle before you could make payment. We apologize for this situation, if there are any other vehicles you may be interested in we are happy to assist!
Google Review
- January 07, 2020
Best Mercedes dealer around. Chip helped us find our perfect glc 300 coupe. All the staff here are so knowledgeable this being our second Mercedes we thought we knew Mercedes inside and out but got shown some stuff we didnt know when we took delivery by Fred. If youre looking for a new Mercedes I...
DealerRater Review
- January 07, 2020
From the minute we met with Yue Zhao he was helpful, courteous and actually listed to us and what we were looking for with no pressure on us whatsoever. He was extremely accommodating, willing to get the cars we were interested in to look at or take a test drive. He gave us great advice, too! We...
DealerRater Review
- January 07, 2020
Ryan Saunders is AMAZING!!! He assisted me with my new car purchase and provided excellent customer service. He is very patient, polite and knowledgeable! I would highly recommend his services.
Google Review
- January 04, 2020
This is one of the best car dealers in Massachusetts. The service is excellent excellent and the staff is absolutely amazing. Very organized and efficient.
Google Review
- January 01, 2020
Richie was awesome and very professional.
Google Review
- December 31, 2019
Very professional!! Ash was great salesman. Thank you Chad and Aj for your hospitality.
Google Review
- December 31, 2019
Wonderful experience at Mercedes Benz of Boston - working with Paolo, Richie, AJ & Rudy. Highly recommend this dealer ...smooth transaction all around! I love my GLC300 !
Google Review
- December 31, 2019
Just bought mercedes-benz C300 and it was an awesome experience.First I met AJ and it was great, he treats customer really great then I met Jonathan where the real deal started.He was great throughout the process and did all possible things to make me comfortable and reach a consensus on the...
Yelp Review
- December 31, 2019
Excellent experience purchasing new car from Jhonathan Linares at Mercedes-Benz of Boston. Knowledgeable and efficient sales consultant. All staff pleasant and helpful. Will be definitely be returning for service and future cars!
Google Review
- December 30, 2019
Great experience through the entire process - thanks Jhonathan!
Google Review
- December 30, 2019
Bertrand and A.J. are friendly dedicated and helpful
Google Review
- December 30, 2019
I want to give exceptional high praises to my sales person Max Wang. He took great care of me the whole process, from start to finish. I am very satisfied! And pleased. I will return for more. I recommend him and the dealership to anyone. You can trust me and he will not disappoint
Google Review
- December 30, 2019
I have done business with Chamber Motors Cars for 15 years, ever since I migrated from another MB dealership. Chip McCarty has done a wonderful job fitting me the vehicle that just right for me. I highly recommend them to anyone and everyone.
Google Review
- December 30, 2019
Jonathan,AJ and Chad were wonderful to us. They patiently answered all our queries and set us up with a vehicle which was perfect for us. We just renewed our lease with Mercedes and look forward to another 3 years of great service :)
Google Review
- December 30, 2019
I had a great experience with Mercedes Benz of Boston. It was my second time leasing a new Mercedes from them. The Sales team of Jhonathan, AJ and Chad were amazing. They patiently listened to my requirements for the new vehicle and worked with me to test and select the car i liked. The leasing...
Google Review
- December 30, 2019
I bought a brand new 2020 GLS450 from Max Wang. I am very happy with everything! I am buying another car from Max next month. He works so hard.
Google Review
- December 30, 2019
It's not as "fancy" as the one in Burlington because this dealership is in the city, but the staff here are great. The technician who did my road test was very knowledgeable and I felt like I can trust his judgment.
Yelp Review
- December 27, 2019
Recently did service at this dealer for my GLC 300, here are the issues I have.1. They charged $99 dollars on labor and $85 dollar for parts for changing air filter, which literally cost nothing for labor (maybe 5mins?) and $15 for the filter itself? That is a huge overcharge item.2. I told them to...
Google Review
- December 23, 2019
Top notch experience from first contact to to pick up of a 2019 Sprinter for my business. Fast follow up and fair price allowed me make the purchase I wanted without having to take time away from my business. Thanks to Todd Whitelaw for his professional approach and efficiency through out the whole...
Google Review
- December 21, 2019
Found a 2018 Nissan Armada they posted for sale. I contacted them and agreed to purchase it. After sending funding documentation they were aware I reserved a transport company to ship vehicle from Boston to Las Vegas. After a week they tell me they had to give the vehicle back to its original owner...
Response from the owner Replied: Andrea, you were informed that we sell cars on a first come first serve basis. Unfortunately, someone purchased the vehicle before you could make payment. We apologize for this situation, if there are any other vehicles you may be interested in we are happy to assist!
DealerRater Review
- December 21, 2019
When I bought the brand new Mercedes, they told me they didn't have the spare key in stock, and they were going to mail the second key to me. I trusted them. However, I never received the spare key. They told me they have already mailed it out but when I asked for a tracking number they never...
Google Review
- December 19, 2019
I want to thank Stephen, and Fred for their great customer service. Stephen is my sales contact, he is very easy going and does not pressure you into any decisions. After looking at different cars, I was able to narrow down the options to 1 car that I test drove. Stephan came on the test drive with...
Response from the owner Replied: Thanks for the review, Nicholas Thomas! Happy to hear about your positive experience staying at Mercedes-Benz of Boston!
Google Review
- December 18, 2019
Totally a scam! They charge me ridiculously on service, I am preparing to file complain on them.
Response from the owner Replied: If there is something you would like to discuss with us, we are happy to help you and make your experience here a positive one. Please feel free to reach out to JDavis@herbchambers.com - Thank You, Jeff Davis, General Manager
Google Review
- December 18, 2019
I just want to say if you are coming here Ash is the guy to see . He was the only person that came up to me initially when I was interested in a vehicle. It took a little bit to get my car and they put me in a brand new 2020 CLA and Ash made sure that I was taken care of until I received it....
Google Review
- December 17, 2019
Omgggggggg go to Stephen Leung sales rep!!!! He is the bestttt! Got a great deal! I will always come back to him. Very informational and helpful. Love my NEW MERCEDES-BENZ!!!! He takes it the stress away, super easy to shop for my car. SALES REP: Stephen LeungThanks you!!!!
Google Review
- December 17, 2019
Stepen Leung was such a great help, helped make Indecisive decisions. He said I promise Ill do my best and sure enough he did his best and made my experience nice. Might I add there chocolate milk along with the snack choices were amazing.
Google Review
- December 17, 2019
Google Review
- December 16, 2019
Google Review
- December 14, 2019
Google Review
- December 13, 2019
We just took delivery on a special order GLC 300 Coupe and could not have been happier with our experience At MB of Boston. We live in New Hampshire and we were disappointed with our experience with MB in Manchester in arranging a special order vehicle. Our trip to Boston was well worth our time. ...
Response from the owner Replied: Hi Chaiwut Chittkusol, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boston!
Yelp Review
- December 13, 2019
Mercedes Benz of Somerville is far & away the best Benz dealership in the area. Jhonathan Linares, Fred Abban, and Kris Ricupero were a pleasure to work with.Jhonathan is the epitome of a hustler. He is personable, hard working, and the type of salesman that gets things done without wasting anyone's...
Google Review
- December 12, 2019
I called up to ask if they had a new model that I wanted to inspect, as I was keen to order one back in my home country, but it has not been released there yet. Even though there was no possibility of a sale, they happily gave us access to the vehicle. Keep up the great international customer...
Google Review
- December 11, 2019
I strongly recommend the sales team here, especially Bertrand Plique. He is very patient, and knowledgeable about all models, and give us good recommendations. At time of picking up our car, Fred gave me a 2 hr orientation class which is very impressive too. Fred went on a 5 courses for me to master...
Response from the owner Replied: Hi Jenny Chang, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boston!
Google Review
- December 11, 2019
My experience at the Mercedes Benz in Somerville was amazing I have been here twice this month to help my fianc get her car and now my brother and both times the experience was over the top. I was helped by Carlos Soriano who showed me the cars and Noah Jones helped me out with the finance. They did...
Response from the owner Replied: Hi jordani valenzuela, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boston.
Google Review
- December 09, 2019
Amel is the best!
Google Review
- December 09, 2019
Amel is wonderful! He was so helpful.
Google Review
- December 09, 2019
Wow what an experience!!Amel is not your regular car salesman, he is a customer service manager. Focused on the best fit for all your needs. Fred the Mercedes first experience is now o only knowledgeable but also very great personality. Paolo is a greet and focused financial person that has all the...
Response from the owner Replied: We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Boston!
Google Review
- December 09, 2019
Google Review
- December 06, 2019
Ordered a new GLE450 from this dealership. Ryan gave me a fair deal, especially considering that the inventory of these was extremely low world-wide (due to manufacturer production/supply issues) and the delivery/tutorial process was extremely helpful, thanks to Fred. There is a lot of tech in these...
Google Review
- December 06, 2019
Smooth professional experience. Would highly recommend the dealership and would buy here again.
Response from the owner Replied: Hi don Silberman, thank you so much for your high rating!
Google Review
- December 06, 2019
Bought a pre owned 2016 CLA 250 8 months ago. Never had a good experience at that dealership. I Regret buying a Mercedes there because of their service in general. They look professional but is just for show. $250 Versace glasses got stolen off my vehicle while car was in service. Didnt notice but...
Google Review
- December 05, 2019
My experience at Herb Chambers Mercedes was amazing. I am so impressed with all of the people at this dealership. My sales representative Stephen Leung was the reason I bought my GLC300. His passion, knowledge and patience surpassed every salesperson I encountered at five dealerships. He knows the...
Response from the owner Replied: Hi Melissa Paul, reviews like this give us motivation and help us ensure we provide high-quality care.
Google Review
- December 05, 2019
My husband and I just got a new GLC recently and we could not be happier. We were torn between the GLC and X3 but went with the GLC ultimately and got a great deal. Our sales rep, Ryan, was very knowledgeable and a pleasure to work with. He was available every step of the way and was so...
Google Review
- December 05, 2019
Very happy with my experience at Mercedes-Benz of Boston. Ryan Saunders was very easy to work with and provided attentive and personalized service.
Google Review
- December 03, 2019
Robert Tinkham was very accommodating, very pleasant, knowledgeable and always made himself available to answer any of my questions or concerns, from ordering my vehicle to the delivery day and beyond after that.
DealerRater Review
- December 03, 2019
Rob Tinkham was awesome during the entire process of buying my 350 GLE He presented himself in a genuine, professional and highly knowledgeable manner. Thank you!
Google Review
- December 03, 2019
My heart was set on Merecedes-Benz and with Amel Memic's guidance I was able to choose among few models and bought my dream car.
Google Review
- December 02, 2019
Google Review
- December 02, 2019
Bertrand & his manger Chad were superb! Great customer service !
Google Review
- December 02, 2019
Google Review
- December 02, 2019
This is one of the best dealerships place . I am a customer since 8 years and i had great experience with them and always satisfied. Carlos Romero was handling my purchase in the sale department. He was very professional and helpful. He so kind and you will enjoy his assistance. Carlos...
Google Review
- December 01, 2019
The dealer is amazing, and Richie was able to answer everything and helped buying my wifes car.Very professional, very responsive and honest. Million stars for you guys.
Google Review
- November 30, 2019
We just bought a car and had the opportunity to work with AJ Rana sales manager and Johnathan Linares the sales consultant They were very professional and caring and we felt very comfortable going thru the process of buying The car They made it easy and stress free Highly recommend them !
Response from the owner Replied: Thanks for the kind words, Fay M. We're glad you had such a positive experience during your stay with us!
Google Review
- November 29, 2019
I bought a used car from Max Wang. I am very happy. I recommend him and MB of Boston to everyone ! Go see Max
Google Review
- November 29, 2019
I recommend this place and Max. Please go here and see Max
Google Review
- November 29, 2019
My husband and I had the best service at this location. Chip McCarty was super helpful and very attentive to our needs and Fred Abban showed and explained everything about our new vehicle understandably. Exceptional service throughout our experience.
Yelp Review
- November 29, 2019
#Mercedes #HerbChambers #MercedesofBoston #TireInsurance buyers be aware! When you buy a Mercedes at Herb Chambers, they sell you 'MB' tire insurance. Guess what? It is NOT MB taking care of it. I brought the car as soon as the service department was open (7AM). I was told by a service advisor that...
Google Review
- November 29, 2019
Ricardo was amazing and very professional in showing us the vehicles. I never felt pressured by him and was very polite with lots of information to digest. Keep up with good work and honesty. I will always come back to you for all our vehicles. Thanks again.
Google Review
- November 27, 2019
I was surprised and attracted by the good reviews here and came to find out and I am right to follow the reviews. This store is a beautiful place. I am especially happy with my salesperson Noah Jones. He is warm, sincere, and trustworthy. He did not play any tricks on me and made the whole process...
Google Review
- November 26, 2019
So very happy I purchased from Mercedes-Benz of Boston. Excellent experience. The service has been wonderful, and everyone I dealt with a pleasure to work with. Jhonathan and Chadi are great!! And Fred is super passionate about the brand! Highly recommend, and I will stick with this dealer!
Google Review
- November 25, 2019
I had an amazing experience at Mercedes-Benz of Boston. NOAH JONES was my sales representative and he was extremely knowledgeable and helped me to find the right car. I would highly recommend him and this dealership to anyone who are interested getting a Mercedes. Rudy Bocanegra was very helpful as...
Google Review
- November 25, 2019
First have to say that Noah Jones is probably the best/most attentive salesperson I've ever worked with in ANY industry. From walking in without appointment on a busy Saturday morning to picking up our new vehicle 4 days later, this was the best dealership experience I've ever had, and Noah was...
Google Review
- November 25, 2019
Ordered a new GLE450 from this dealership. Ryan gave me a fair deal, especially considering that the inventory of these was extremely low world-wide (due to manufacturer production/supply issues) and the delivery/tutorial process was extremely helpful, thanks to Fred. There is a lot of tech in these...
Google Review
- November 22, 2019
Excellent service customer service
Google Review
- November 20, 2019
Carlos and Fred are so great! Carlos made the purchase of my first Mercedes such an enjoyable experience. I had a specific car in mind and he was able to find exactly what I wanted. Fred was so friendly and very informative. He taught me everything I need to know about my new car!
Google Review
- November 20, 2019
Noah and Fred were amazing and so helpful through the entire process! Great experience & I love my new car! Highly recommend! :)
DealerRater Review
- November 20, 2019
I just purchased a new vehicle from Yue and he was a JOY to work with! Super polite and did not put any pressure on us while we were test driving. Then surprised us with such a fun presentation of our new car! Also, Fred gave us a complete education on how to use our new vehicle. Very...
Google Review
- November 19, 2019
Best dealership hands down! Jeff Davis is the best GM period. Rob, Chip and Fred all class acts! Well appreciated, thank you.
Google Review
- November 18, 2019
Definitely recommend! I made my first new Mercedes car purchase from Yue Zhao. Yue was very professional, knowledgeable, and easy to work with. Jeff made us a great deal. Also when dealing with financing with Paolo it was smooth. No matter who I met. Everything went just right. To top it all off...
Response from the owner Replied: Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please don't hesitate to reach out!
Google Review
- November 18, 2019
I just recently bought a Mercedes GLA. Ash and Fred helped me learn all the features of my new car. They were very professional and my overall experience was very good I would recommend this dealership if you are looking to buy a car.
Response from the owner Replied: Hi Micayla Flashner, we are so happy to read such a great review about Mercedes-Benz of Boston!
Google Review
- November 17, 2019
My husband and I bought our first Mercedes SUV(glc300) and we were very happy with the purchasing experience. Carlos was the best dealer we could ask for and helped us kindly for over 3+ hours while we were at the store. Fred, the engineer, was very knowledgeable and friendly and told us everything...
Google Review
- November 15, 2019
Ashmael Brun and manager Chris! The best car dealers I met after having 8 different cars in my life and dealing with many dealers.
Google Review
- November 14, 2019
I recommend this dealership to anyone planning to purchase a Mercedes-Benz. Noah Jones was the sales person who helped me, I really appreciate your help.
Google Review
- November 13, 2019
We cannot say enough about our Sales Consultant, Carlos Romero. He made purchasing our vehicle a truly wonderful experience. He is very personable and trustworthy.I highly recommend seeking his guidance and expertise when looking to purchase a vehicle.Carlos also arranged for Fred to educate us...
Google Review
- November 11, 2019
We had a wonderful car buying experience with Mercedes-Benz of Boston, start to finish. I cannot say enough good things about Rob Tinkham, my knowledgeable, responsive and always helpful sales associate, who was exceptional throughout the entire process.
DealerRater Review
- November 11, 2019
I have been purchasing Mercedes Benz automobiles from Chip McCarty at Herb Chamber of Boston for over 20 years. He is the best by Far!
Google Review
- November 10, 2019
I bought my first Mercedes from Mercedes Benz of Boston. Bertrand Plique was my salesperson and he was awesome. I had a great experience. He took care of all the details and was very responsive. Thank you Bertrand.
DealerRater Review
- November 10, 2019
Chat was super rude!He spoke to me as if I were a 10-year-old. Im not sure how he gets anyone to purchase a car. I feel bad for his Frontline sales person because I was here by a car
Google Review
- November 10, 2019
Great business and people. I purchased a new car here recently as was extremely impressed. Staff very helpful, fair, attentive. Never in the least felt any pressure which I have never said before when buying a car. Worked with me on a few issues I had as a new Bostonian. Bertrand, my sales...
Response from the owner Replied: Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit! We appreciate you taking the time to share your feedback and we look forward to assisting you for many years to come! Welcome to Boston- Jeff Davis, General Manager
Google Review
- November 07, 2019
Thank you Todd Whitelaw for helping me in ordering my perfect Sprinter Van. Todd has a gift of patience and knowledge as he took my ideas and budget in placing a build order for my new Van.Todd handled last minute important changes quickly that I had just before the build date started to make a...
Google Review
- November 07, 2019
Ryan and Umar literally made my experience. My mom has spent years trying to get me into a Mercedes, and I cant see myself ever going back. Thank you Ryan especially for being so helpful & accommodating!!!
Google Review
- November 06, 2019
Michael VO was very professional and helpful! Great service. Service time was as quoted (I waited). Car wash bonus could have been a little better.
Response from the owner Replied: Hi Khatchik Ohannessian, we really appreciate your positive review!
DealerRater Review
- November 05, 2019
Very good experience with Jalal and Bertrand Thank you for helping me with my purchase. They helped me to go through all the details and options of a new GLE.
Google Review
- November 04, 2019
Great great experience with Rob from the Sales team, he was extremely knowledgeable with AMGs and a car enthusiast overall. Very responsive and helped me to find the right car with great patience. Comfortable relaxed atmosphere during the entire process to make the decision alot easier and...
Google Review
- November 04, 2019
John and Fred are amazing! So helpful and sweet. Live our new car :)
Google Review
- November 01, 2019
yue zhao is the best introducter I have ever seen. He took me to walk around and showed everything.
Google Review
- November 01, 2019
Google Review
- November 01, 2019
I bought my first car in this store. I did faced some challenges, but Zhao Yue helped me fixed all those problems, he also answered all my questions. I will recommend this store to friends.
Google Review
- October 31, 2019
Bought my 2016 E350 from Jhonathan and it was the most easiest and best experience ever! From the moment I walked in to the moment I drove off with the car I couldnt believe how easy and smooth the transaction was!Thanks so much to Jhonathan Linares and the team at Mercedes Benz of Boston.
Google Review
- October 31, 2019
Great service from Richie helped my friend find the perfect car. Great service, great attitude, amazing experience with Richie over all!
Google Review
- October 31, 2019
Comfortable relaxed atmosphere with loads of information for Mercedes Benz owner to enjoy. Sales consultant Stephen Leung was amazing with his product knowledge and professionalism. He has single handed made this a pleasant buying experience. Thank you Stephen.
Edmunds.com - Service Review
- October 31, 2019
Jeff , I want to thank you for assisting us in replacing the blood stained seatbelt in our car . I had the replacement done at MB Natick today as a result of your intervention in taking care of this problem . I took a look at the multiple e mails I exchanged with your colleagues at MB Natick as...
Google Review
- October 31, 2019
Big thank you to Bertrand for a great service. He helped us find a beautiful E53 AMG and Chad helped us get a amazing deal on the car. Would recommend this dealership anytime.
Google Review
- October 31, 2019
Amazing service. Sales Rep Richi has been outstanding. He is very precise and diligent!
Google Review
- October 31, 2019
I recently leased my dream car 2019 Jupiter red Mercedes GLA 250 it was such an amazing experience I dint think it was going to be so easy but I had the pleasure of working with such a great sales man jhonothan Linares he made my experience with Mercedes so easy and smooth . He helped me decide...
Response from the owner Replied: Thanks for the review, Daniela Rojas! Happy to hear about your positive experience staying at Mercedes-Benz of Boston!
Google Review
- October 31, 2019
Stephen Leung and team were very responsive to my needs and found the perfect car for me so very quickly. I am confident in their care and service and look forward to a great relationship with the team and my new car.
Response from the owner Replied: Thanks for the kind words, Colleen Miller. We're glad you had such a positive experience during your stay with us!
Google Review
- October 30, 2019
I had an amazing experience here at Mercedes-Benz of Boston. Max Wang was my sales representative and he was extremely knowledgeable and helped me to find the right car. Thanks again Max for the great service from start to finish. I would highly recommend him and this dealership to anyone who are...
Response from the owner Replied: We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Boston!
Google Review
- October 30, 2019
Amazing experience at Mercedes Benz of Boston. I was helped out by Carlos. Carlos is an extremely professional sales person who was very detail oriented and really made the buying process easy for me. Fred is one of the most brilliant car engineers I have ever met and was extremely knowledgable of...
Google Review
- October 29, 2019
Amazing service from start to finish. I was very lucky to have Max Wang as my sales representative. He was extremely professional and excellent in communicating with me every step of the way. Thanks again Max for the great experience and I highly recommend him and this dealership to anyone.
Google Review
- October 29, 2019
I had an excellent buying experience with Charles Scrymgeour when purchasing my first Mercedes. He helped me weigh my options and ultimately helped find the perfect car for me. He is extremely knowledgeable and has lots of personal experience with the Mercedes brand. Charles spoke extensively about...
Response from the owner Replied: Thanks for the kind words, Meagan Gilday. We're glad you had such a positive experience during your stay with us! Glad you were okay after that accident! We wish you many happy miles. Best, Jeff Davis, General Manager
Google Review
- October 28, 2019
Fred was ABSOLUTELY AMAZING. His knowledge of the S560 was incredible!! Chip the salesman was also very helpful and gave us a great price and great experience.
Response from the owner Replied: Hello Socrates Delacruz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Boston.
Google Review
- October 26, 2019
Incredible customer service. Chip was a pleasure to deal with-very professional. Chip made the whole process very easy. Fred explained all the features of the car incredibly. I have never felt like I understood all the aspects of a car as well as I did after sitting with Fred. I highly recommend...
Google Review
- October 23, 2019
Thanks to these guys here at Mercedes Benz in Somerville. These guys Ashmael, Fred, and Chris all made sure i got what i wanted out of my vist. They found the car i wanted and also worked with me to get the car off the lot. Great vibes. Awesome guys. And they know what they are talking about when it...
DealerRater Review
- October 23, 2019
Just buy a new 2020 GLE 350 from this dealer. Thank you for all your help, Steve! We have a really wonderful purchase experience. Steve is very professional, responsive and patient. Go with him, if you want to buy a car!!!
Google Review
- October 23, 2019
We had wonderful experience with Mercedes Boston. I would strongly recommend Rob Tinkham. He is very kind and easy to talk and work with. He is very professional and thoughtful to answer our questions/concerns and bring out his thoughts.
Google Review
- October 17, 2019
I have never had a more pleasant experience! From the minute we walked in the door, it was 30 seconds before we were assisted by our salesman Amel. He was excellent, knowledgeable and very pleasant! Amel quickly located the car we were looking for (Brand new GLC 300) and we quickly went over numbers...
DealerRater Review
- October 17, 2019
Thank you for all your help, JB! He was so knowledgeable and answered all my questions. JB helped me get the used car I wanted; all I had to do was come in and sign papers. Everything went great, thanks again!
Google Review
- October 17, 2019
The entire staff a Mercedes of Boston made the whole buying process outstanding! Very professional! I would definitely buy my next Mercedes from them again.
Response from the owner Replied: William Chalifoux, thanks for your praise and kind comments about our team. We appreciate your feedback and business. Best, Jeff Davis, General Manager
DealerRater Review
- October 16, 2019
Thank you Kris, really thankful of helping us get the approved of the bank. Really helped us with the financial problem. Thanks again, you are so nice
DealerRater Review
- October 16, 2019
Thank you for Ryans helping. He worked so hard and helped us to get what we wanted. He worked with us for 4 full days, and finally help us to get our dream car-the 2020 AMG GT. He is professional, nice, friendly, helpful salesman. thanks again
Google Review
- October 14, 2019
I am extremely pleased with the service offered at Mercedes Benz of Boston! I was assisted with a phenomenal crew who supported my wife and I's decision every step of the way. Specifically, two outstanding car sale assosciates, Fred and Alexandra Smith who helped make our experience the best it...
Google Review
- October 13, 2019
Thanks Yue Zhao! Great sales service! Great follow up after sale to make sure everything ok with vehicle purchased!
Response from the owner Replied: Neil Cadigan, it's experiences like yours that really keep us motivated! -Jeff Davis, General Manager
Google Review
- October 13, 2019
I brought my car here and when I got it back it made a lot more noise. Gramted i didn't repair all 12 recommendations but i did the top 4.When they do something called a 'diagnostic' that might just mean the make loose everything vulnerable and see if it shakes off over time.
Google Review
- October 11, 2019
Just got my second car from Rob at Mercedes Benz of Boston. He made the whole process extremely easy and I will be going through him every time I need a new car. I couldn't be happier with the car, the dealership, and especially Rob.
Google Review
- October 11, 2019
The best buying car experience ever. I purchased a 2020 C-300. The salesperson Noah and Fred took their time and patience to answer all mY questions. I would definitely recommend this dealership to anyone looking to buy or lease a Mercedes. Thank you guys for all your help!!
Response from the owner Replied: We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Boston! Best, Jeff Davis, General Manager
Google Review
- October 10, 2019
YUE is a good dealer. Appreciate his serve and support.
Google Review
- October 10, 2019
Ash is the best, trust me
Google Review
- October 08, 2019
Super nice service from Max Wang. He helped me with every step of the process. Thank you very much. I will be back
Google Review
- October 08, 2019
I bought a car from Max and I had a brake pads problem. Max Wang helped me. It was nice and great service.
Google Review
- October 08, 2019
Great business and people. I purchased a new car here recently as was extremely impressed. Staff very helpful, fair, attentive. Never in the least felt any pressure which I have never said before when buying a car. Worked with me on a few issues I had as a new Bostonian. Bertrand, my sales...
Google Review
- October 07, 2019
My second time ever purchasing a car from a dealership in almost 10 years and the process was seamless (First time was horrible and sketchy through Gallery BMW). Amel had assisted us through the entire process, excellent communication and follow up. Definitely a white glove service experience.We...
Google Review
- October 06, 2019
I brought my car here and when I got it back it made a lot more noise. Gramted i didn't repair all 12 recommendations but i did the top 4.When they do something called a 'diagnostic' that might just mean the make loose everything vulnerable and see if it shakes off over time.
Google Review
- October 05, 2019
I cant explain how happy I am over choosing to buy my SUV from Allie at Mercedes-Benz of Boston.She was honestly a breath of fresh air compared to anyone Ive dealt with in purchasing a vehicle in the past. In addition to Allie being wonderful the GM Jeff Davis was fantastic and great to deal...
Response from the owner Replied: Thanks for the kind words, Deanne Lombardi. We're glad you had such a positive experience during your stay with us! I'll be sure to pass this along to Allie and encourage her to keep up the great work. Best, Jeff Davis, General Manager
Google Review
- October 02, 2019
Alexandra took wonderful care of us through the entire process. She was always attentive and kind. Meeting Fred was wonderful and he had incredibleproduct knowledge. Thanks to the two of them the entire process went very smoothly.
Google Review
- September 30, 2019
Highest praise to Paolo Castro and Chadi Chakar for a great customer experience!
Google Review
- September 30, 2019
Recommend this dealer to people who is looking to buy a Mercedes. Great Services from Sales Specialist Stephen Leung.
DealerRater Review
- September 30, 2019
Robert Tinkham was the best!!! The service and speed with which he found a great rate on financing and best deal for my car, AWESOME!
Google Review
- September 30, 2019
Max was an excellent salesman. He works very hard and pays attention to all the details.
Response from the owner Replied: Thank you!
Google Review
- September 29, 2019
My experience with Mercedes Boston was exceptional. I own that all for Max. He was efficient personable and most important direct. I described the car I wanted and he was able to deliver exactly what i wanted. The transaction was easy and quick. Thank you Max!
Google Review
- September 29, 2019
I used to want to buy a car here. With the help of the salesman Max Wang, I finally bought the car I wanted. And I got very good treatment when I went back. He treat me as a friend and try to help me so that I can save a lot of trouble. He is very reliable.
Google Review
- September 29, 2019
I had a break pads problem. Max Wang helped me. It was nice and great service.
Google Review
- September 28, 2019
Award Staff
Google Review
- September 28, 2019
Carlos and Fred were fantastic - we had a great experience and are thrilled with our new Mercedes! Highly recommend.
Google Review
- September 28, 2019
I was well taken care of by Ryan S. & Fred! Nice doing business with you both!
Google Review
- September 28, 2019
Just completed my third lease with Chip McCarty. Also just purchased a car from Chip. Chip has been a delight to work with over the years. Making life easy for your customers is his mantra and am so thankful for all the help and advice he has provided over the years. A true professional!
Response from the owner Replied: Allen Collins, we're thrilled you had such a great experience at Mercedes-Benz of Boston! We thank you for your continued business. Best, Jeff Davis, General Manager
Google Review
- September 28, 2019
Outstanding experience overall with Chip and Fred
Google Review
- September 27, 2019
DealerRater Review
- September 27, 2019
I recently leased a 2019 GLC300 from Mercedes-Benz of Boston. My sales person was Jhonathan Linares. He was very easy to work with and overall he is an excellent sales professional. He took a lot of time to explain the car to us and made sure the purchase was to our satisfaction. I also dealt with...
Google Review
- September 27, 2019
I recently leased a 2019 GLC300 from Mercedes-Benz of Boston. My sales person was Jhonathan Linares. He was very easy to work with and overall he is an excellent sales professional. He took a lot of time to explain the car to us and made sure the purchase was to our satisfaction. I also dealt with...
Response from the owner Replied: Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Jeff Davis, General Manager
Cars.com Review
- September 27, 2019
I recently leased a 2019 GLC300 from Mercedes-Benz of Boston. My sales person was Jhonathan Linares. He was very easy to work with and overall he is an excellent sales professional. He took a lot of time to explain the car to us and made sure the purchase was to our satisfaction. I also dealt with...
Google Review
- September 26, 2019
I bought a BMW from Max, Im very happy, appreciate it:)
Google Review
- September 26, 2019
I have worked with Rob Tinkham for many years on my purchases and he has always been the best!I continue to work with Rob Tinkham and again had a 5-star . He did everything right from the initial order to updates to receiving my new E-350 yesterday. Fred, the person who explained the operations of...
Response from the owner Replied: Thank you for 5-star review and continued business. It is always great to hear form long term clients. We look forward to your next visit Martin. Best, Jeff Davis, General Manager
DealerRater Review
- September 25, 2019
Our salesman Yue Zhao was very friendly -helpful and informative. He answered all of our questions and was a great salesman. He went out of his way to ease the process of buying a car. We would certainly recommend him to our friends and family. Paolo Castro helped us with the financing and...
Google Review
- September 24, 2019
I just purchased a GLC 300 from Rob Tinkham and the service was amazing. I was so surprised at that the level of detail and time they took to make sure that I was totally comfortable with the vehicle, it was the best experience I have encountered. I am a "a hard to please" person and I am a very...
DealerRater Review
- September 24, 2019
This was my first Mercedes and I was very impressed by the knowledgeable staff. Steve and Fred walked me through the process of my purchase and all the functions of my vehicle. They were great and I will be back when it's time for a new vehicle! Thank you, JoAnn Noon
Google Review
- September 23, 2019
Great experience with Carlos
Google Review
- September 21, 2019
DealerRater Review
- September 15, 2019
i did not by a benz from this place, but youd never no it from the way theyve treated me. all around good experience. thanks!
DealerRater Review
- September 15, 2019
Email and phone calls returned promptly. Was greeted as soon as I walked into the showroom, and the car was ready and waiting for me. Great experience!
Google Review
- September 14, 2019
DealerRater Review
- September 14, 2019
I genuinely enjoy coming here. Everyone is always super friendly. Assistance is prompt and courteous. I feel like I'm part of the family! I will definitely be back!
Google Review
- September 13, 2019
I just purchased my new 2020 GLE 350 from Mercedes Benz of Boston. My old car was ready to be retired, and after consultation with Albert Berisha, I was ready to look for a new car. Albert's long-time experience and extensive knowledge in Mercedes cars is absolutely priceless and extremely...
Google Review
- September 07, 2019
I started my search for the perfect preowned Mercedes at Mercedes-Benz of Boston. I was lucky to bump into Fred Abban while looking around the indoor show room who stopped what he was doing and introduced me to a C300 and Sales Consultant Ashmael Brun. Fred and Ashmael by far were a huge help in...
Google Review
- September 04, 2019
I had great experince with Jhonathan Linares.Thanks.
Google Review
- September 03, 2019
I'd like to commend Carlos Romero for the excellent job he did for us in the purchase of our Certified Mercedes. He was well informed about the car and very responsive to our questions.
Google Review
- September 01, 2019
One of the best place to get ur car!
Google Review
- September 01, 2019
One of the best place to get ur car!
Google Review
- August 31, 2019
High recommend Steve! Knows the product very well and always responds promptly!
Google Review
- August 31, 2019
I want to thank my salesperson Max Wang for this pleasant purchase experience. I traveled from NY to buy a car from him. He did not disappoint! My new GLC43 looks so pretty. I am very happy
Google Review
- August 30, 2019
I bought my third suv from them today and they went above and beyond to get me in a new car in four hours! Yue was a pleasure making sure everything was perfect for the test drive, Chadi got me the best price and Umer figured out a way with Chadi to get the car on the road in just a few hours before...
Google Review
- August 30, 2019
Richie such a good sales person and was able to help and give us a good service with my wife . Well recommended .
Google Review
- August 29, 2019
Richie made my experience of purchasing a new car smooth and efficient. He was very honest and I would highly recommend doing business with him!
Google Review
- August 29, 2019
My wife and I leased our 5th consecutive Mercedes, the new 2020 GLE, once again dealing with sales manager Chadi Chakar. First time tho with sales associate Chip McCarty, who was smooth, knowledgable, and on top of everything from test drives to delivery. A true gentleman and professional, our...
Response from the owner Replied: Thank you for your review, and continued business. It is always great to hear from long term customers. I'm pleased to know that you and your wife had yet another great experience with us. We appreciate your compliments and your business. We look forward to your next visit. Best, Jeff Davis, General Manager
Google Review
- August 28, 2019
Just had the best car buying experience ever with Steve Leung at Mercedes-Benz of Boston. I was dreading getting a new car and had put it off for a while but from the second i was introduced to Steve i could tell it was going to be different. Not only is Steve knowledgeable but patient and helpful...
Google Review
- August 26, 2019
Excellent overall experience. Shout out to Bertrand, who was an excellent/incredibly nice sales person. Fred gave a very informative tour of the new car once we bought it, which was very helpful! Thanks Mercedes Benz of Boston!Highly recommend
Google Review
- August 26, 2019
Umer and yue were great and were very helpful during the buying process. Fred was very knowledgeable and helped getting everything started
Google Review
- August 23, 2019
Google Review
- August 20, 2019
Just picked up my AMG E63s! I work with Todd Whitelaw on all of my company purchases for Metris Vans. But this time I wanted something different so my man Todd found me this really sweet AMG. Have to say it has so many options I will need a month to figure it all out! Good news that they have Fred!...
Google Review
- August 19, 2019
Amel and Fred did a great job I got the car I wanted they made it easy for me
Google Review
- August 18, 2019
Chip McCarty was wonderful between his wonderful customer service and his knowledge of all Mercedes products. We went through our purchase without a hitch all because of Chip. Definitely an asset to Mercedes. I also have to mention Fred Abban who was the product expert. My car was presented to me...
Cars.com Review
- August 15, 2019
Drove over 100 miles to pick up car with appointment times in place. Communicated via email in morning before driving.....arrived and told us the car was sold. This exact situation happened to my husband 10 years ago!
Google Review
- August 15, 2019
A huge thank you to Rob Tinkham for helping us purchase our new GLE350. Rob's service and personal attention were outstanding. Rob was prompt in responding to every call and message. He made our purchase experience seamless and hassle-free every step of the way. Kudos as well to the entire staff...
Response from the owner Replied: Thank you for your 5-star review! We are pleased to know you had a great experience with us, and we thank you for sharing it! Happy Miles- Jeff Davis, General Manager
Google Review
- August 14, 2019
Rob and Fred did a great job introducing me to my first AMG! Loving it already. Thanks guys!
Google Review
- August 14, 2019
Fred and John gave me excellent customer experience for my purchase.
Google Review
- August 14, 2019
I just leased my first Mercedes (GLA) from MB Boston. Allie Smith, my dealer, was excellent, she really understands the cars and took the time to understand exactly what I was looking for. Allie helped me every step of the way, collecting the car was a 'Wow' experience and she took the time to make...
Google Review
- August 12, 2019
Google Review
- August 07, 2019
I called MB and when I got there I was greeted by Ashmail (Ash). Ash was great. He was mature and polite and quite respectful. No pressure. I got my first Mercedes, a certified E350. This wont be the last. When I got back to receive my car, I was treated with surprise... won't tell the surprise... :)
Yelp Review
- August 05, 2019
Been coming to this dealership for service going on 8 years now... never had a issue with service but for the last year now it just been horrible. New service adviser sucks and clearly doesn't care to provided quality service.. just wants you to spend as much as he can get out of you. I have a 2011...
Google Review
- August 04, 2019
Great staff! Todd Whitelaw in sales is the reason to keep coming back. He is knowledgable and easy to talk to. He will answer all your questions and find solutions to your problems. No pressure just great help and guidance. He makes you want to come back again and again.
Google Review
- August 02, 2019
Rob Tinkham of Herb Chambers Mercedes in Boston is the best sales representative I have ever had the pleasure to deal with. He is honest,forthright, knowledgable and his vehicle delivery is expedient! His explanation of the car and its capabilities and functions is very very good and his evaluation...
Google Review
- August 02, 2019
I just bought my first Mercedes and it was the best experience I could of imagined. I worked with Ash who was excellent. He was very accommodating. He didnt try to just make a sale, he listened to what I wanted and tried to find the best fit for me. He went above and beyond making my first mercedes...
Yelp Review
- August 02, 2019
Jalal Beri was a great help in getting me through some questions I needed to know concerning a new lease.Although have gone to a different MB dealer, because I found out a friend works there.I also live on So Shore so Natick is better the Somerville for me.
Google Review
- August 01, 2019
I just leased a brand new C300 from Mercedes Benz of Boston and couldn't be happier. Carlos Soriano first helped roll my 2012 C300 into a new car which I didn't know I could do. He was extremely patient and helpful in terms of my budget and finding the perfect car for me. I lead a very busy life so...
Google Review
- August 01, 2019
Bought that new GLE thru Jhonathan, great guy. Fred took me around and showed me all the gadgets. Great car and even better service
Google Review
- July 31, 2019
My lease has come to an end and decided to lease a new vehicle. I went to see Rob Tinkham again... and it was another easy, informative process... everyone was extremely friendly and help and made what could generally be stressful... so easy.Overall I had a great experience at Mercedes -...
Response from the owner Replied: Thank you so much for your positive feedback and we hope to have the opportunity to serve your automotive needs for many more years to come!Happy Holidays!Jeff Davis, General Manager
Google Review
- July 31, 2019
I bought a certified used Mercedes from Max. I enjoyed the purchase experience. The no haggle smart pricing made everything easier and transparent. Max demonstrated his knowledge about cars and about the brand. I am truly impressed. He steered me away from buying a BMW. I will come back again to him...
Google Review
- July 30, 2019
Mercedes Benz Of Boston stewarded by Sales and Leasing Consultant Rob Tinkham was a 5 Star Experience. Rob thoughtfully shared his knowledge about why a Mercedes G Wagon was the right truck for me. I have been in a Range Rover for 20 years and choosing a Mercedes was a difficult decision. Rob took...
Google Review
- July 30, 2019
Max Wang, our sales advisor went above and beyond to ensure we are well taken care of buying my Glc. This is a dealership excellent customer service and works continually to improve on it. Id definitely recommend this dealership to everyone.
Google Review
- July 30, 2019
Max Wang is my sales person. He is the best. He helps me with my car buying and also helps me with servicing. He is quick to responding and deliver what he promises. He is honest and trust worthy. I feel very comfortable when I deal with him.
DealerRater Review
- July 28, 2019
I arrived to this dealership after I had experienced a complete incompetence and horrible customer service at Mercedes of Hanover. Once I arrived to Herb Chambers Mercedes of Boston in Somerville, I was blown away by their customer service, knowledge and treatment of their customers. From the valet...
DealerRater Review
- July 28, 2019
I have visited many different dealerships prior to coming to Mercedes Boston. I am not only happy with my car but my experience with Mercedes-Benz of Boston. I did not have to wait for long before being greeted. Ryan was not only great at assisting me with my purchase but also amazing in terms of...
Google Review
- July 28, 2019
horrible...PLACEthey make it look like a nice place BUT IT S NOT>>>dont be fooled by their LITTLE water bottles and apples at the counter...service issues do not get addressed as they should...under extended warranty...took them 77 days to fix engine problem...however; still having engine knocking...
Google Review
- July 27, 2019
Steve was Great! Highly Recommend!!!!!!
Google Review
- July 26, 2019
If youre seeking a pleasant, knowledgeable salesman that puts your interests first and provides exceptional service on a regular basis go see Chip McCarty. Hes been taking care of my family for well over a decade. Thanks again Chip!
Google Review
- July 26, 2019
Carlos and Fred were great!
Google Review
- July 22, 2019
Nice experience picking up my car with Fred and Steven
Google Review
- July 22, 2019
I recently just leased my first Mercedes-Benz. Kaitlyn and Fred made my experience absolutely phenomenal. They were both so informative and helpful. I am so impressed by the car itself but also by the amazing staff members I got to work with. This is my first Mercedes-Benz and definitely won't be my...
Google Review
- July 22, 2019
Not a good location.
Response from the owner Replied: I'm sorry to see this review. If there is anything I can do to make your experience better, please feel free to email me- JDavis@herbchambers.com. Thank you, Jeff Davis, General Manager
Google Review
- July 20, 2019
Google Review
- July 18, 2019
*****DO NOT SERVICE YOUR CAR HERE****I got the service A done on my 2016 Mercedes c300 on July 9, 2019 . I was not happy at all with the service they provided in regards to my vehicle. This service costs 299.99. They said they checked the car completely and topped off all fluids. The windshield...
Response from the owner Replied: Mr. Nieves,We are very sorry for you negative experience. We have some data that we would like to share with you. Additionally, we would like to find a way to make things right. Please call our General Manager, Jeff Davis at 617-666-4100. Thank you
Google Review
- July 17, 2019
Google Review
- July 16, 2019
This was an excellent dealership. Everyone was extremely friendly. JB was able to answer all my questions and help me find exactly what I was looking for. JB was very kind and knowledgeable.
Google Review
- July 16, 2019
This was an excellent dealership. Everyone was extremely friendly. JB was able to answer all my questions and help me find exactly what I was looking for. JB was very kind and knowledgeable.
Google Review
- July 15, 2019
Wonderful experience I have been with them for several years and I intend to remain a faithful customer
Google Review
- July 13, 2019
Google Review
- July 13, 2019
My husband bought a sedan from here for me, and its brilliant. We thank Jalal for all the information.
Google Review
- July 13, 2019
Google Review
- July 11, 2019
Worst car buying experience of my life.Leased a 2020 GLE 350 on 6/29. The experience getting to the lease was OK. As soon as I signed it went downhill.Right after signing, the sales rep said the car wasn't on site and would arrive for me by 7/3. Fine. I had some time off. Not a big deal.7/3...
Cars.com Review
- July 11, 2019
Worst car buying experience of my life. Leased a 2020 GLE 350 on 6/29. The experience getting to the lease was OK. As soon as I signed it went downhill. Right after signing, the sales rep said the car wasn't on site and would arrive for me by 7/3. Fine. I had some time off. Not a big...
Yelp Review
- July 11, 2019
Worst car buying experience of my life.Leased a 2020 GLE 350 on 6/29. The experience getting to the lease was OK. As soon as I signed it went downhill.Right after signing, the sales rep said the car wasn't on site and would arrive for me by 7/3. Fine. I had some time off. Not a big deal.7/3 rolls...
DealerRater Review
- July 11, 2019
I actually drove from Philadelphia to Boston to test drive the car that I ultimately purchased. The Sales person, Rob Tinkham, was very knowledgeable about the car and worked with me to get the car delivered to my residence. Overall I had a very nice experience with Mercedes Benz of Boston. I would...
Google Review
- July 08, 2019
Google Review
- July 08, 2019
Always a great experience. Fred is outstanding. My second car from here and will only shop here in the future.
Google Review
- July 06, 2019
The demo and explanation process of the car was without equal! Brad was amazing. Knowledgeable and professional.
Google Review
- July 05, 2019
Outstanding experience from sales (Chip) to tutorial (Fred). Highly recommend.
Google Review
- July 02, 2019
Fred and Bertrand were instrumental in my decision to purchase a Mercedes. Customer care here is admirable and top of the line. Will recommend anyone to this dealership.
Google Review
- July 02, 2019
Tony in service is the rudest, when I asked for his supervisor he simply said he was on the phone or in a meeting. Wouldnt give me his name and told me to call back and ask for a manager. Will never do work with this place. Ever.
Google Review
- June 30, 2019
Chip McCarty gets it done He's a genial fellow, completely trustworthy and helpful. He has made himself available for the sale before the sale, and has been right there after the sale. He's given me a great price on a second car, answering all my questions forthrightly. Chip has excellent...
Google Review
- June 29, 2019
Ash was a pleasure to work with! Fred who was my specialist, was extremely knowledgeable and took his time to show me all the features of my new car. These guys take pride in what they do and love helping customers. Highly recommend!
Cars.com Review
- June 28, 2019
Brought car in for trade but did not find what I wanted. Kaitlyn kept in touch and really wished I could have bought a car from her.
Google Review
- June 27, 2019
Worked with Steve, process easy from start to finish and was on track the whole time. Thanks!
Google Review
- June 26, 2019
This is the first time leasing a Mercedes having leased BMW's in the past. Chip McCarty was refered to us by a friend and We were extreemley pleased. I don't often write reviews but the service was exceptional , we felt well taken care of . now one year later and I need to say the service has...
Response from the owner Replied: Thank you, Harry! We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Chip was able to provide this to you. We thank you for your business and look forward to serving you in the future. Best, Jeff Davis, General Manager
Google Review
- June 25, 2019
Chip McCarty gets it done He's a genial fellow, completely trustworthy and helpful. He has made himself available for the sale before the sale, and has been right there after the sale. He's given me a great price on a second car, answering all my questions forthrightly. Chip has excellent...
Google Review
- June 24, 2019
Outstanding customer service.
Google Review
- June 24, 2019
Google Review
- June 22, 2019
Got grear service from Steve. Highly recommended.
Google Review
- June 20, 2019
I am very happy with the Smart car I leased, especially because of the excellent quality of service I received from Todd Whitelaw who handles the Smart car leases and sales. He has gone out of his way to help me make the adjustment to driving an all electric vehicle, even going so far as to...
Google Review
- June 19, 2019
I recently bought a Benzo at MBUSA in Somerville. Buying a car is a process and mine mainly involved Ash, Fred, and Erick all employees of MBUSA.ASHHe was responsible for handling the actual selling of the Benzo to me. He was very flexible and accommodating and -- in my opinion -- put my interests...
Google Review
- June 19, 2019
I purchased a used vehicle here. Richie Bautista was great. Easy to work with from beginning to end. He was able to answer some questions I had. I had some issues with the vehicle after the sale and he took action very quickly with no questions asked. I would recommend Richie for future vehicle...
Yelp Review
- June 19, 2019
Service center of Mercedes in Somerville gave my mother and I the black experience with servicing the Mercedes Benz E320. My service tag was 9992. Had the car towed to their service center due to rising temperature issue on our 2000 Mercedes Benz E320 sedan, in which rising temperature became a...
Google Review
- June 18, 2019
Super friendly and helpful, I was able to get my new car without any stress whatsoever. The staff was super attentive and made everything so easy for me especially since I was there getting over a cold and didnt feel so good. Richie made sure all my questions were answered and was very patient...
Google Review
- June 17, 2019
I was in a bind and called to make a last minute appointment for Service. Patrick Titshaw was able to assist me and everything worked out better than I had hoped! I just want to thank Patrick and Herb Chambers MB, and let them know their efforts are greatly appreciated!
Google Review
- June 17, 2019
I had a great experience with Sales consultant Stephen L. and Business Manager Paolo. The process was easy and painless. they both demonstrated great customer service and I actually felt like the entire staff cared. This is my 2nd Mercedes and I will be getting a 3rd!!!
Google Review
- June 17, 2019
Google Review
- June 17, 2019
I had a great experience with Sales consultant Stephen L. and Business Manager Paolo. The process was easy and painless. they both demonstrated great customer service and I actually felt like the entire staff cared. This is my 2nd Mercedes and I will be getting a 3rd!!!
Google Review
- June 17, 2019
The entire staff is very friendly and communicates at a great frequency to follow up on things. Carlos is an excellent salesperson to work with on site as well. The entire process, from going over options to financing to learning about the new features, was seamless, fun, and efficient.
Response from the owner Replied: Thank you for your review Dave. We are happy to know that you had a 5-star experience with our team. Best, Jeff Davis, General Manager
DealerRater Review
- June 17, 2019
Amazing experience! Chip McCarty was great and really did a phenomenal job showing me the best car for me at a reasonable price. Couldn't of asked for more.
Google Review
- June 15, 2019
Kaitlyn was great! Extremely attentive and professional! She was a pleasure to work with!
Google Review
- June 14, 2019
I cant speak highly enough of the service here. Bertrand helped me pick out my car. He was really genuine and very caring! I appreciated everything he has done for me. Fred is incredibly knowledgeable and my experience with him was fantastic! Cant recommend this dealership enough!
Google Review
- June 14, 2019
We leased cars from all major Benz dealers in the Boston area, Ryan and Dana are definitely the best team to work with. If you need to get a new car or to renew a lease, just ask for those two and you won't be disappointed.
DealerRater Review
- June 13, 2019
Recently I bought a MB 250 GLA, and dealt with Mr. Bertrand Plique. Mr. Plique is a young gentleman, I was surprised by his knowledge of the car, answered all my questions and explained all the functions, he was in no worry to sell, but make sure that I would understand It was a very...
DealerRater Review
- June 13, 2019
I never thought buying a car would be so easy and pleasant. All my questions were answer and sometimes there was no need to ask anything because all the topics were crystal clear. I had an awful experience before and I was a bit skeptical but I am so happy with the outcome. Thanks to Rob and the...
Google Review
- June 12, 2019
I was in a bind and called to make a last minute appointment for Service. Patrick Titshaw was able to assist me and everything worked out better than I had hoped! I just want to thank Patrick and Herb Chambers MB, and let them know their efforts are greatly appreciated!
Cars.com Review
- June 12, 2019
My experience as a first time Mercedes buyer was not a 10...it was a 12 as both Anthony Dinardi and Bertrand Plique made the entire process both enjoyable and efficient. This might be my 20th car purchase and nothing even came close to the exceptional service I received from these 2 Gentlemen. I...
Google Review
- June 11, 2019
Great sales room. Highly recommend asking for Richie, he will take care of you properly. Service department could improve on some things
Google Review
- June 11, 2019
Very good purchasing experience! Ryan is a very honest and gentle salesman and Fred is also being very helpful when I picking up my car.
Google Review
- June 10, 2019
My experience was I bought my car in 2015 at Autobahn USA.The service non efficient and very bad.I recommendation dont buy car here it was terrible.I decided to find new place to service my car.I found MB Boston.The service was great and efficient.Matthew Stoddard at service was warm ,quick and...
Google Review
- June 08, 2019
Google Review
- June 06, 2019
I have a wonderful experience buying my car here, I never felt any type of pressure and things were crystal clear in terms of pricing, what to expect, and every single step was quite detailed. I received an amazing support from Rob Tinkham who was so patient and helpful in our decision-making...
Google Review
- June 05, 2019
Outstanding customer service.
Google Review
- June 05, 2019
My salesperson Carlos at Mercedes-Benz of Boston was great. Carlos' easy demeanor made the buying process less stressful. He answered all my questions, and concerns. He took care of all the details of buying a new car easy for me. I would definitely recommend Carlos, and Mercedes-Benz of Boston team...
Google Review
- June 04, 2019
Had a very good experience with purchasing a car recently. Ritchie Bautista, our sales consultant, was great and went out of his way to make the process as easy as possible. Fred was very thorough and patient in explaining all the operational features of the vehicle. From top to bottom, the staff...
Google Review
- June 04, 2019
Jhonathan was exceptional! He was professional, attentive, extremely informative, and very kind. It was a pleasure working with him. I will, without a doubt, recommend Mercedes-Benz of Boston. Thank you very much for a 'top-notch' experience.
Google Review
- June 03, 2019
Today I took delivery of my first Mercedes. I have had 2 BMWs before from Herb Chambers so I am accustomed to good service.I have to say that the sales and orientation experience was exceptional.Jhonathan Linares (sales) and Fred Abban (orientation) took there time to be sure I was getting the...
Google Review
- June 02, 2019
The service at Mercedes Benz of Boston was excellent. When we arrived we were greeted right away and our salesperson, Bertrand Plique, also greeted us right away. Bertrand assisted us with the purchase of the vehicle we had decided on and provided very professional and courteous customer service. He...
Response from the owner Replied: Thank you for taking the time to provide this great feedback. I'm pleased to know you had a 5-star experience at our dealership. We appreciate your recommendation and look forward to seeing you again soon. Best, Jeff Davis, General Manager
Google Review
- June 01, 2019
I had the easiest experience ever buying a car. It was easy, no haggling, laid back and no pressure. My salesman , Carlos was awesome to work with and made this a pleasant experience. The product concierge, Rudy is amazing. Any question I had he was able to answer. even after I left the lit the...
Cars.com Review
- June 01, 2019
I had the easiest experience ever buying a car. It was easy, no haggling, laid back and no pressure. My salesman , Carlos was awesome to work with and made this a pleasant experience. The product concierge, Rudy is amazing. Any question I had he was able to answer. even after I left the lit the...
DealerRater Review
- June 01, 2019
I had the easiest experience ever buying a car. It was easy, no haggling, laid back and no pressure. My salesman , Carlos was awesome to work with and made this a pleasant experience. The product concierge, Rudy is amazing. Any question I had he was able to answer. even after I left the lit the...
Google Review
- June 01, 2019
Google Review
- May 31, 2019
My salesperson is Jhonathan and he did a great job. I got my car of dreams and was very well impressed with Jhonathan's work and his knowledge in doing customized car. I've visited other places in boston but none was like this. Everybody was knowledgeable and respectful. I appreciate all of you...
Google Review
- May 31, 2019
So happy with my purchase!!!! Jonathan and Fred were amazing!!!!! Love the car, love the experience, love the presentation. You guys are amazing, thank you.
Google Review
- May 29, 2019
The allways provide the best service to takecare of your concerns.
DealerRater Review
- May 29, 2019
I bought a used car from this store and spent a long time reviewing on the website. When I came to the store, Stephen was extremely helpful and showed me two different cars. He accompanied with me for a test driving and explained the functions as well as services patiently. I picked up the car three...
Google Review
- May 21, 2019
Todd Whitelaw at Mercedes-Benz of Boston was a pleasure. He helped guide us through the leasing of two wonderful Smart for Two electric cars.
DealerRater Review
- May 20, 2019
Within the last few years it appears that Mercedes has attempted to produce an affordable wheelchair accessible van. I found the sales literature provided was inadequate in my search. Your Metris literature was aimed primarily at cargo vehicle customers. You need proper literature specificity...
Google Review
- May 18, 2019
Nice place and very kind crew!.Stephen was so great!
Cars.com Review
- May 17, 2019
I had a great experience, they got everything ready for me and I explained everything about the vehicle. I love my car and it was easy!
Google Review
- May 17, 2019
Awesome experience at Mercedes in Boston with Chip MCarty.Got the car of my dreams at a great price! I LOVE my newMercedes. Will never go anywhere else for sales or service.Shout out to Matt Stoddard! You are awesome!
Google Review
- May 16, 2019
Max Wang was Awesome. 1st Mercedes and he did his best to surprise you!!! you will enjoy his experience. !!!
Response from the owner Replied: Thanks for the review. Congrats on your first Mercedes, hope you are enjoying it! -Jeff Davis, General Manager
Google Review
- May 16, 2019
Great sevice by Ryan Saunders...i only went to see a vehicle and purchase it the same day thanks to Ryan Saunders and the great service provided.
Google Review
- May 15, 2019
I was very happy to be back with MB of Boston!! It had been a very long 3 years and unhappy service with another dealer. Carlos Romero felt like family when I returned. He allow me to let him know what I wanted and what I expected. Carlos delivered with no pressure. Thank you!!
Google Review
- May 14, 2019
Google Review
- May 14, 2019
Everyone at Mercedes-Benz Boston were professional and very helpful. They were able to answer all my questions and followed through guiding us all the way. Friendly at all times.
Google Review
- May 07, 2019
Bought a used vehicle from Mercedes Benz of Boston. Bertrand was the name of the salesman that assisted me he was very professional, polite and informative. My interactions with the rest of the crew was similar and I would highly recommend this dealership. It was truly a great experience, Bertrand...
Cars.com Review
- May 07, 2019
Drove up from Providence to see a car I was interested in. Bertrand was very professional, polite, informative and was not pushy at all. I was there to buy a used car but still treated me as if I was buying a brand new car. The experience was great and I would highly recommend him and the dealership
Google Review
- May 06, 2019
*****Revised Review***** please read in its Entirety!!! Changing from 1 to 5 Stars. Night and day difference.I took a visit there 4/7/19, I was looking to buy a car and maybe trade my current car in. I sat with sales man and explained that. He asked me what I wanted for my trade in and I stated I...
Google Review
- May 05, 2019
I would like to give Benz five stars, not only because it's Benz, but more importantly, I met a great sales manager named Max Wang. Max did such an amazing job on helping me find my dream car! He wasn't like other sales, just trying to finish their jobs on selling a car, who hide important...
Cars.com Review
- May 05, 2019
I would like to give Benz five stars, not only because it's Benz, but more importantly, I met a great sales manager named Max Wang. Max did such an amazing job on helping me find my dream car! He wasn't like other sales, just trying to finish their jobs on selling a car, who hide important...
DealerRater Review
- May 05, 2019
I would like to give Benz five stars, not only because it's Benz, but more importantly, I met a great sales manager named Max Wang. Max did such an amazing job on helping me find my dream car! He wasn't like other sales, just trying to finish their jobs on selling a car, who hide important...
Google Review
- May 05, 2019
Google Review
- May 04, 2019
Todd W. is an excellent sales rep for the SMART car.
Google Review
- May 04, 2019
Excellent service. An entire team works on the sale and helps in every way needed to finish the deal. Rob Tinkham was the lead for my purchase and he did an excellent job.
Google Review
- May 02, 2019
I just bought a new Mercedes from Rob Tinkham and cannot be more pleased. He and his team are completely knowledgeable about the cars. Rob sold me my first Mercedes nearly 20 years ago, and he is among the best in the business. He patiently helped me select the model I wanted, took a number of test...
Google Review
- April 30, 2019
My experience at Mercedes Benz of Boston was amazing, thanks to Jhonathan Linares and the gang! Love my new car! Thanks so much!
Google Review
- April 30, 2019
Ryan Saunders is a great salesman
Google Review
- April 30, 2019
My experience at Mercedes Benz of Boston was amazing, thanks to Jhonathan Linares and the gang! Love my new car! Thanks so much!
Cars.com Review
- April 29, 2019
I am a very satisfied, longtime, return customer. I was, indeed, very happy and pleased to see and work with Sales Associate, Rob Tinkham, again. He was, as I remember him, a very warm, professional, and accommodating person during the purchasing process of my 2015, S 550, 4 Matic 4 door, sedan. ...
Google Review
- April 29, 2019
Google Review
- April 28, 2019
Since my first phone call with Mercedez Benz they were kind and helped me fast when I needed it, Rob Tinkham helped me find the car I had In mind and I couldnt have had better help than him great work lovin my new car!
Response from the owner Replied: Thank you for your review, Jared! Happy to know you had a great experience with us. Glad you are loving your car. Best, Jeff Davis, General Manager.
Yelp Review
- April 28, 2019
Went to this dealership to go look at the new GLE350 test drove it and sat down to finalize the numbers for the car. To begin not once did this sales rep have a smileOn his face from beginning to the end. He went and spoke to the manger in regards to the car and came back with no discount what's so...
Google Review
- April 27, 2019
5 stars for Chip! My husband and I are now proud owners of a beautiful CFPO Mercedes Benz. We could not have asked for better service. Thank you, Chip!
Google Review
- April 27, 2019
Rob Tinkham was bay far the best sales person I have ever dealt with when buying a new Mercedes. I'm so happy with my experience with Rob and the whole environment of Mercedes Benz of Boston and I look forward to purchasing from them again in the future.
Response from the owner Replied: Thank you for your review, Nicholas. I'm pleased to know you had a 5-star experience with us and we look forward to your next visit. Best, Jeff Davis, General Manager.
Google Review
- April 26, 2019
My wife and I worked with Chip and it was an extremely easy car buying process. From start to finish our needs were heard and our expectations were surpassed. He's the best at what he does, and it shows.
Google Review
- April 23, 2019
Stephen took really good care of me. He helped me purchase my vehicle, and made sure I was updated on the steps taken behind the scenes. Thank you!
Google Review
- April 23, 2019
The second I stopped into Mercedes benz of boston, I knew this was the right place. I met Steve in sales and he made the buying process really quick and painless!! Thanks for all the help Steve!!
Google Review
- April 23, 2019
I took a visit there 4/7/19, I was looking to buy a car and maybe trade my current car in. I sat with sales man and explained that. He asked me what I wanted for my trade in and I stated I will let you the professionals tell me what its worth. He then proceeded to ask me several more times. I...
Google Review
- April 22, 2019
My husband and I went to Mercedes Benz of Boston on a Sunday just looking to test drive and all we said was that we wanted 3 things. Within an hour, we had driven and fallen in love with both the car and the customer service. We left that Sunday feeling great about our car and by noon the next day,...
Response from the owner Replied: Thank you so much for your review, Julian! I'm very pleased to know that you were provided with the exact customer service we strive to provide our clients with. We thank you for your business, and kind words. We wish you many happy miles. Best, Jeff Davis, General Manager
Google Review
- April 18, 2019
Stephen took really good care of me. He helped me purchase my vehicle, and made sure I was updated on the steps taken behind the scenes. Thank you!
Google Review
- April 17, 2019
I took a visit there 4/7/19, I was looking to buy a car and maybe trade my current car in. I sat with sales man and explained that. He asked me what I wanted for my trade in and I stated I will let you the professionals tell me what its worth. He then proceeded to ask me several more times. I...
Google Review
- April 12, 2019
I have bought a few cars from Max. Every time it is very pleasant. He exceeds my expectations every time. I am very happy! I will keep coming back
Google Review
- April 11, 2019
Google Review
- April 10, 2019
Everyone was super amazing and helpful! I had no headaches getting a new car, everyone extremely friendly.
Google Review
- April 09, 2019
Google Review
- April 06, 2019
My wife I and I had the pleasure of working with Carlos Romero, Sale and Leasing Consultant, on a recent purchase. He treated us like family and went over and above to help make the entire process smooth. We'll go back to Carlos and don't say it lightly when we recommend him to you. Thanks for...
Response from the owner Replied: Thank you for your review, Timothy. I'm pleased to know that both you and your wife had a 5-star experience with us. I'll be sure to share this with Carolos. Thank you, Jeff Davis, General Manager.
Google Review
- April 06, 2019
Google Review
- April 06, 2019
Carlos was extremely helpful, he was extremely flexible and got everything done in a timely manner. I would highly recommend!
Google Review
- April 04, 2019
Google Review
- April 02, 2019
Max Wang will definitely provide you the best service. He can get what you want. If you have questions, he will answer your questions right away.
Google Review
- April 02, 2019
Ryan Saunders is a great salesman
Google Review
- April 02, 2019
Wife and I bought a new car from Carlos Romero, from the moment we walked in Carlos made the process very comfortable and easy. He went through all the vehicle features to make sure this was the car for us. Weve purchase many cars in other placea and I must say this was by far the best experience...
Google Review
- April 02, 2019
Ryan Saunders is a great salesman
Google Review
- April 02, 2019
Out buying experience at Merecedes Benz of Boston exceeded our expectations. Carlos Romero was our sales representative and he provided us with a layed-back, no pressure experience. We feel as though we got a very fair deal on our GL550 and, even though we have a local Mercedes Benz dealership, we...
Google Review
- April 02, 2019
We recently purchased a 2016 GLC300 from Herb Chambers MB in Boston. The kind of attention, care, and the treatment we received from Herb Chambers, especially Carlos Romero, I would have expected it to be reserved to someone that was buying a new car in the six figure range. We are so pleased that...
Google Review
- March 31, 2019
Max Wang is my salesperson. I bought a 2013 BMW from Max. The whole process I was treated with respect and transparency. I felt comfortable the whole process. Everything was agreeable and made sense. I am very happy! It was worth the drive for me to visit the store
Google Review
- March 31, 2019
I bought a car from Max a long time ago. Anytime I need something in service, Max always make sure that I get taken care of. This is truly professional and keep building our long term relationship
Google Review
- March 30, 2019
It was a very pleasant experience working with Paolo. He is very knowledgeable about the car. He went over everything with me. I've bought 10 ML350s and this is very different. He should be in management. Well done!
Google Review
- March 30, 2019
carlos and steve from sales are good help. highly recommend
Google Review
- March 30, 2019
Bertrand was great!
Google Review
- March 30, 2019
Fred and George were the best!
Google Review
- March 30, 2019
They have great customer service here. My sales rep, Stephen, was willing to stay after hours with the manager to help me with my recent purchase. They send emails afterwards to check on you. This is the kind of effort I expect from Mercedez' reps.
Google Review
- March 30, 2019
I helped my parents buy a new Mercedes this week , the sales rep was Chip McCarthy , Absolutely Outstanding , Superb Service by Chip. And the dealership is Excellent , Very Happy Great Job Chip !!!!!!!!!!!
Google Review
- March 30, 2019
If you are looking into receiving great customer service and assistance, you need to look no further than Jasper Abreu. From exceptional customer service as I pondered on my next vehicle, to the ultimate consideration he gave me when it came to working with my budget. Jasper was phenomal and...
Google Review
- March 30, 2019
Carlos Romero was professional and easy to work with. He made the entire experience enjoyable.
Google Review
- March 30, 2019
Top quality experience at Mercedes Benz! Service was was accommodating, tailored to my excact needs, consice and not to mention all the hard work that went into giving me the best experience possible! Making the right choice in vehicles has never been easier thanks to Jhonathan Lineares!
Google Review
- March 29, 2019
I helped my parents buy a new Mercedes this week , the sales rep was Chip McCarthy , Absolutely Outstanding , Superb Service by Chip. And the dealership is Excellent , Very Happy Great Job Chip !!!!!!!!!!!
Response from the owner Replied: Thank you for your review and your business. I'm glad you, and your parents, had a 5-star experience purchasing with Chip. Best, Jeff Davis, General Manager.
Google Review
- March 27, 2019
Amazing experience all around. Seamless. Most knowledgeable sales staff of their product that Ive come across in any industry.
Google Review
- March 26, 2019
Great purchasing experience with my salesman Jasper. I'm from NJ & decided to research else where & purchased from Mercedes Benz of Boston because of the pricing and overall customer service experience. This is my 4th leased car (first time with Mercedes though) and the most painless and easy...
Google Review
- March 26, 2019
I helped my parents buy a new Mercedes this week , the sales rep was Chip McCarthy , Absolutely Outstanding , Superb Service by Chip. And the dealership is Excellent , Very Happy Great Job Chip !!!!!!!!!!!
Google Review
- March 25, 2019
Google Review
- March 25, 2019
It had been almost 20 years since i have purchased a new vehicle and needless to say this was a big deal for me. Bertrand was was my Sales Consultant and he was amazing working with me on finding the perfect Vehicle for me. Once we picked out the vehicle Chad the Sales Manger took care of the rest...
DealerRater Review
- March 21, 2019
In the process I dealt with both George K and Chip McCarty- both professionals. Chip delivered my new car to Cape Cod and returned to the dealership with my trade-in. Chip gave me thorough instructions on the new vehicle and encouraged me to call with any follow-up questions or issues. A long time...
DealerRater Review
- March 20, 2019
In the process I dealt with both George K and Chip McCarty-both professionals. Chip delivered my new car to Cape Cod and returned to the dealer ship with my trade in. Chip gave me thorough instructions on the new vehicle and encouraged me to call with any follow-up questions or issues. A long time...
Google Review
- March 19, 2019
Google Review
- March 19, 2019
Paolo was great; he even threw in the winter mats complimentary. Also the Tech was very helpful as he gave us a hands on demo of the many features.
Response from the owner Replied: Thank you for your 5-star review Charles! Best, Jeff Davis, General Manager.
Google Review
- March 17, 2019
I am not from Boston I'm from NJ and I took a trip to Mercedes Benz of Boston because of the pricing and my salesman Paolo who went out of his way to make sure everything was handled properly to the point of even sending and Uber to pick us up when we got there and bring my wife and I to the...
Google Review
- March 17, 2019
Long story short, my experience with Sales Consultant Ricardo Belizaire and the management team restored my faith in the Mercedes. I owned an ML350 2012, 63k miles, that unfortunately had a catastrophic engine crack. I planned to walk away from Benz. Commuting 80 miles daily for work, not having...
Response from the owner Replied: Nick, thank you for taking the time to review us. I'm glad you had such a great experience with us, and that Ricardo provided you with great customer service. We look forward to your next visit! Best, Jeff Davis, General Manager.
Google Review
- March 15, 2019
They have great customer service here. My sales rep, Stephen, was willing to stay after hours with the manager to help me with my recent purchase. They send emails afterwards to check on you. This is the kind of effort I expect from Mercedez' reps.
Response from the owner Replied: Thank you for your review Jenny. Glad your buying experience was a positive one, and we look forward to seeing you at your next visit. Best, Jeff Davis, General Manager.
Google Review
- March 14, 2019
carlos and steve from sales are good help. highly recommend
Response from the owner Replied: I'm disappointed that we weren't able to deliver you the 5-star service you deserve. I'm always available if you'd like to discuss this further. Best, Jeff Davis, General Manager JDavis@HerbChambers.com
Cars.com Review
- March 14, 2019
We have worked with Rob Tinkham since the 90s. No nonsense , and a pleasure to work with . We want a fair price with no haggling and thats what we get when we sit down to purchase . Thank you Rob for always taking care of our car needs and I love my new Mercedes suv!
Google Review
- March 13, 2019
I shopped for a Mercedes for about 3 months before I caught my eye on a few at Mercedes Somerville. When I went in I was greeted by Ricardo who walked me through the whole process. He helped me choose the right car and helped me get the best value on my trade in. All in all I had an excellent...
DealerRater Review
- March 11, 2019
I needed to purchase a Spinter Van for our business. I worked with Todd Whitelaw who did a great job understanding our needs and finding the right van for our conpany. Very good experience, a fair price, and great treatment received from the dealership.
Google Review
- March 10, 2019
Great place ... specially Omar at reception
Google Review
- March 09, 2019
White glove service from beginning to end, Highly recommend this dealership! My sales rep Johnathan was very attentive, and patient with all of my questions.
Google Review
- March 08, 2019
Bertrand was great!
Google Review
- March 07, 2019
Top quality experience at Mercedes Benz! Service was was accommodating, tailored to my excact needs, consice and not to mention all the hard work that went into giving me the best experience possible! Making the right choice in vehicles has never been easier thanks to Jhonathan Lineares!
Google Review
- March 06, 2019
Google Review
- March 06, 2019
If you are looking into receiving great customer service and assistance, you need to look no further than Jasper Abreu. From exceptional customer service as I pondered on my next vehicle, to the ultimate consideration he gave me when it came to working with my budget. Jasper was phenomal and...
Google Review
- March 06, 2019
Mercedes Benz of Boston is an great example of what a car buying/leasing experience should be. I worked with Rob Tinkham (again) and he is a knowledgeable and professional consultant who made my decision easy. I highly recommend Rob and this Chambers location for concierge sales and service
Google Review
- March 06, 2019
Google Review
- March 06, 2019
Fred and George were the best!
Google Review
- March 04, 2019
Carlos Romero was professional and easy to work with. He made the entire experience enjoyable.
Google Review
- March 03, 2019
The least stressful car-buying experience I have ever had! My sales rep, Ryan Saunders, made sure the whole process went quickly and seamlessly, and I was able to drive my new car home the next day. Fred, who assisted with the delivery was also super patient, informative and has an encyclopedic...
Google Review
- March 01, 2019
We had such a great experience with Mercedes-Benz of Boston. Our salesman, Max, was such a pleasure to work with. Knowledgeable, friendly and fast! Everyone at the dealership was friendly and professional, and the hands on training/demonstration we got was awesome (think driving through Somerville...
Google Review
- March 01, 2019
Google Review
- February 28, 2019
Excellent, personalized attention. Paolo Castro has gone out of his way time and again to make my experience smoother. Definitely Mercedes Benz worthy treatment.
Google Review
- February 28, 2019
I would like to thank rob t for the wonderful service and knowledge when purchasing my vehicle. Rob went above and beyond. Great experience all around!
Google Review
- February 28, 2019
I had an awesome experience buying a used car from Carlos Romero at Mercedes-Benz of Boston. I highly recommend checking out the dealership for competitive pricing and top notch service.
Google Review
- February 28, 2019
Went in to see Stephen he was very helpful. I would highly recommend him due to his vast knowledge of the brand!!
Google Review
- February 28, 2019
Great experience at Mercedes Benz of Boston. Jhonathan Linares is very knowledgeable when it comes to his product. Thank you for all the information & help!
Google Review
- February 28, 2019
I have recently purchased GLA 250 4Matic at MB(Somerville), I would like to give 5 star rating to Ricardo. He was very patient, honest and helpful, and helped me with all my questions and 5 Start to Fred(If I remembered his name correctly) , he explained me in detail about all the features and that...
Google Review
- February 28, 2019
Best car buying experience. Carlos was remarkable
Google Review
- February 28, 2019
Love my new car and my salesman was great! Ask for Bertrand
Google Review
- February 28, 2019
Steve Leung is awesome. The best Mercedes Benz dealership around. If you have a Benz, and youre not coming here for your automotive needs, youre doing it wrong. Would 100% recommend this dealership to anyone looking for the 5 star experience they deserve.
Google Review
- February 28, 2019
Went in to see Stephen he was very helpful. I would highly recommend him due to his vast knowledge of the brand!!
Google Review
- February 28, 2019
Steven Leung is awesome helped me with all my questions I needed to know about the Mercedes E65
Google Review
- February 27, 2019
Great experience at Mercedes Benz of Boston. Jhonathan Linares is very knowledgeable when it comes to his product. Thank you for all the information & help!
Google Review
- February 27, 2019
I have recently purchased GLA 250 4Matic at MB(Somerville), I would like to give 5 star rating to Ricardo. He was very patient, honest and helpful, and helped me with all my questions and 5 Start to Fred(If I remembered his name correctly) , he explained me in detail about all the features and that...
Google Review
- February 27, 2019
We worked with Ricardo Belizaire at Mercedes of Boston to purchase our "new" used Mercedes Benz. It was a quick and painless experience, and Ricardo bent over backward to make it easy for us, even driving the car to our home so we could review it. He also picked up our trade in from my office so...
Cars.com Review
- February 27, 2019
We worked with Ricardo Belizaire at Mercedes of Boston to purchase our "new" used Mercedes Benz. It was a quick and painless experience, and Ricardo bent over backward to make it easy for us, even driving the car to our home so we could review it. He also picked up our trade in from my office so...
Google Review
- February 26, 2019
Best car buying experience. Carlos was remarkable
Cars.com Review
- February 24, 2019
I wanted to buy a car quickly and with little hassle and I got that with Ricardo and Herb Chambers. I needed a car I could take on a trip at the end of the week. I told Ricardo what I was looking for, he brought me a car to test drive, we talked price and details, and deal done. The next day he had...