I had the pleasure of working with Adam Kayarian at Audi Raleigh, and I must say he exceeded all of my expectations. Adam was incredibly knowledgeable about the different models and features of the cars, and he took the time to listen to my needs and preferences to help me find the perfect vehicle....
First time Audi owner here. Dropped my vehicle off for a repair. After the inspection Adrian sent a video of my car in the shop. In this detailed video inspection he pointed out what he found, how it would be repaired, and informed me the repair was covered under my factory warranty. Adrian was so...
We just bought a new car from John Bagwell and he was amazing. Very nice, courteous service, very efficient. Would definitely get another car from him!
I recently had a great experience during the purchase an Audi SQ5 from this dealership. The Sales Guy, John Bagwell did an amazing job and was extremely knowledgable on the vehicle I purchased. This seems to be very rare in the auto industry. Thanks John, great work!
Wonderful place! They worked feverishly to get the car ready for my daughter ! John Bagwell is outstanding ! Incredibly detail oriented, kind, patient , and on top of things !!! Thanks John !!!
Richard Kuhn was awesome. Great communication and kept us up to date on the entire process including making sure a tech came out to show us how to use options on our SQ5! Great service highly recommend….
This was a truly amazing experience. The customer service was outstanding and everything that was done to my vehicle was explained well with every question that i asked answered. Thank you Thomas
Excellent experience!! John Bagwell was an absolute pleasure to work with - he was knowledgeable, professional, efficient and could not have made our buying experience easier. He provided the peace of mind we needed buying a used car and we are thrilled with our purchase. Thank you John and the...
We visited Audi Raleigh in search of an Audi Q8 e-Tron and found exactly what we wanted! John Bagwell was our was our salesman and was quite personable, knowledgeable, and helpful. We would return and ask for John for help and would highly recommend him.
After leasing a Q5 from Audi Raleigh in 2021, I was so happy with the vehicle that I decided to buy it at the end of my lease. My salesperson, John Bagwell, made the process is easy as possible. I would recommend this dealership without hesitation to anyone considering an Audi.
Mariam was extremely helpful and listened to exactly what I was looking for and then was able to provide me with some options to choose from. I did not feel pressure from the sales team at all and they encouraged me to wait for a better option than the ones on the lot at that exact time as those...
It was one of the most professional experiences we have ever had. John our salesperson was kind and courteous and very informative about the car we purchased. We highly recommend Audi of Raleigh!
Outstanding service rendered by Steve Dutra. Steve understands customer satisfaction and conducts his duties with great professionalism. Steve is a genuine asset and solid representative for Leith Audi.
I came to NC a couple of weeks ago to visit family. My nephew and I decided to check out the Audi dealership. We were greeted by Ray Lewis. Mr. Lewis answered all our questions and was very knowledgeable, especially when it came to our questions concerning quality and financing.Mr. Lewis were...
Went with my sister to purchase a car, Sam was so helpful and had amazing service! I definitely recommend Sam at this dealership he’s super knowledgeable. He knew everything about every car we test drove and gave us great recommendations based on what she needed from a car. The process went smoothly...
Found my Lexus online that was located here at Audi Raleigh and got in contact with Miriam the same day. We started the process and it was completed in less than a week. Miriam made the process so easy after find my car. She’s just the sweetest. I would recommend her a million times if i could. I...
My experience with Audi Raleigh was exceptional! Mariam and Ty both were very professional, understanding and respectful of my situation! Thanks again for helping me drive off in my 2022 Lexus UX!!!!!
I recently purchased the Audi Q5, and it has truly exceeded my expectations in every way. As someone who values both luxury and functionality, the Q5 strikes an impeccable balance between high-end features, dynamic performance, and everyday practicality. Mr. Ray Lewis is an exceptional sales...
I had the most delightful experience today because my sales representative Mr. Ray Lewis went above and beyond to make sure that I am happy. He took the time to understand my needs and I never felt rushed or as if I’m just a number.Thank you again, I will definitely be back 🙏🏻
I cannot say enough good things about my experience with Ray Lewis and the team at Audi Raleigh. I love my new Q5 and appreciated Ray’s time from the initial test drive to the time he spent making sure I understood the bells and whistles prior to driving away from the lot. The team at the dealership...
Very friendly and fast service. Had an appointment for oil change and got my dates mixed up, went in a week earlier than the appt. Date. But they worked me in and still had me outta there in a decent time. Now that's what I call great service.
My parents and I worked with Sam Khalek and we had the best experience. Sam was very knowledgeable and patient helping us find my dad’s dream car, we walked in not knowing what model or color we wanted but we walked out with the most perfect car which was the 2025 sq5. Definitely coming back here if...
I was looking for a car for the past two months. But not just any car I was looking for a Lexus. My daughter came across one at Audi of Raleigh and called. with in a minute of her sending me the information, I got a text from Mariam with information about the car. She was friendly informative and...
I was looking for a car for the past two months. But not just any car I was looking for a Lexus. My daughter came across one at Audi of Raleigh and called. with in a minute of her sending me the information, I got a text from Mariam with information about the car. She was friendly informative and...
I came to get an oil change on a 2018 Q5 and test drive a couple of newer models that might be replacements. I really liked the SQ5 but was intending to test drive a couple of alternatives. The price and rebate incentives were so good that I wound up purchasing the SQ5, which I am enjoying.
We bought our Audi here from John Bagwell. He was incredibly professional, helpful, supportive, and focused on helping us achieve our goals. Will gladly buy from him and the Audi Raleigh team again, and will also refer friends here.
From the moment I walked in the door to the moment I drove off in my new car, I enjoyed my experience at Audi Raleigh. My sales representative, Gary, was attentive to my needs and questions and ensured I found the perfect match. If you're on the fence about checking out Audi Raleigh, I highly...
Great service from start to finish! The service techs made sure that I was aware of the service being performed on my Audi Q5. I received calls, pics and videos via text. Top notch service.
We primarily interacted with Jay Furca, who was absolutely amazing. Jay took the time to answer all our questions - not only during our walk around the lot and during the test drive, but also via phone and text as I test drove other makes/models during my car buying process. We also did a second...
I would like to acomadate Mr.Ron Farrow on his helping me in the purchase of my 2022 Audi S5 sports car. He helped make it an easy transition. I am experiencing being a proud owner of my Audi S5 sports car .Thank you for taking good care of me! Good luck in your future with Raliegh Audi.
Me and my husband just buy a new car atAudi Leith in Raleigh , John Bagwell help us he was very nice and he take time to explain the car feature answering All our question with great knowledge.We definitely recommend himThank you so much John Bagwell
Recently purchased a used Toyota from Audi Raleigh, that they had at a sister/brother dealership. Summer made the car buying process seamless. She picked up the car I was interested in and had it ready for test drive. She was patient and had great communication skills.
Great service (once you get in). Service techs are great and the process to drop/pu is smooth. They text but you can still call and talk to someone unlike some of the dealers.
I just want to thank Ray Lewis for his help with the purchase of my new last week. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends.
Mariam was incredibly knowledgeable and helpful throughout the process. She took the time to understand my needs and preferences, and she was able to answer all of my questions thoroughly. She never pressured me into anything and made sure I felt comfortable every step of the way.The dealership...
Had an appointment here last week with Tabitha. She was quick and efficient in getting me in and out. Friendly employees. They met me at my car without me having to sit there and wait for someone to approach. I’ve had an appt at other dealerships with previous autos I’ve owned and none have been as...
My wife and me were recently considering buying a car and had a great experience working with Mariam. She was thoughtful, patient and exceptionally well-prepared. Highly recommend!
The service department kept me updated throughout the time my vehicle was being serviced. Tabitha is an excellent service advisor and was very accommodating and made sure I understood what the tech was repairing and the timeline.
Tabitha and Ray Lewis were wonderful and ethically sound. I can’t thank them enough. I was very upset about a car I bought from another dealership…they gave me sound advice and I appreciate them. Outstanding customer service. Thank you for making a bad situation and putting me at ease. Priceless
I had a great experience purchasing my car from Audi Raleigh! I worked with John Bagwell who was very knowledgeable and helpful as I learned about the car and was walked through the purchasing process. He really ensured the process went very smoothly and I’m so happy with my purchase !
I recently had a great experience with John Bagwell at Audi Raleigh and left the lot with a new car. Highly recommend John Bagwell if you’re in the market for an Audi.
Worked with salesperson Ray Lewis on a used truck deal. Great experience overall - very nice. Process was smooth and fast - finance was efficient. Definitely recommend.
Great staff. Mariam was honest and provided great customer service. She was very informative about each vehicle i looked at. Im completely satisfied,no complaints here.
My boyfriend and I went into the Audi Raleigh dealership to view a Mazda 3. We were greeted by Ray Lewis. He informed us the car had been sold but he sold my boyfriend a Land Rover that he loves. He was attentive and professional. He answered all our questions and concerns. We were very pleased with...
I stopped by Audi Raleigh just to look at cars. I went inside and stated that I was only looking. So the salesperson that greeted me, Ray Lewis, understood that I wasn't there to buy. He even said, "That's fine. It will be an informational day." He patiently listened to all my questions and...
Tabitha went above and beyond for me when my Q8 had an error message that needed immediate attention (thankfully under warranty)- making sure my vehicle was seen and repaired as soon possible. After calling another Audi location, which was closer to me at the time, I followed up with service at Audi...
Tabitha did an exceptional job getting my service appointment scheduled and communicated with me effectively. I was very happy the service was completed far quicker than I thought was possible.
Had a great experience working with Mariam. She is what all sales people should be. Responsive, listens, isn’t pushy at all but is aggressive to find what you want and offers multiplesolutions. Would highly recommend Audi Raleigh and working with Mariam specifically!
My experience with Sam at Audi Raleigh was the best car buying experience I have ever had. Sam was able to find me exactly what I was looking for and worked with me to get a fair number for my trade. I love the car and will definitely be going back!
Becoming an Audi owner just recently, I thought other services received from dealerships was impressive. Several dealership employees could learn a lot from all staff to service and the sales personnel. My 13 y/o com.ented on the services he received as well. Tabitha & Steve ensured I was given that...
You all are awesome! I live in Charlotte and make the drive to Audi Raleigh mostly due to the high quality service I receive from everyone there. Everyone is so friendly and helpful
My opinion about Audi Raleigh has definitely changed and they’ve since made a customer for life! Most in part due to our salesmen, Sam Khalek, who was PHENOMENAL!! Not only did he make the car buying process easy and stress free, he went above and beyond to the point where we felt like family by...
By far the best car shopping experience. Ron always takes good care of us and took the time to come on a test drive.Mariam was truly exceptional fron beginning to start. Great personality and aptitude, but most importantly very competent. The best sales associates we have had over 20 years dealing...
I had the best car buying experience of my life. Sam Khalek was amazing! He explained the process well, and made sure I was taken care of every step of the way.
I recently had an excellent experience purchasing my new used q7 from Audi Raleigh, thanks to Mariam. From start to finish, she was incredibly helpful and knowledgeable about the vehicle. Mariam patiently answered all my questions and guided me through the entire process, making it smooth and...
We had a wonderful experience at Audi Raleigh. Specifically thanks to the great service from Mariam and Summer! I would highly recommend working with them if you are looking for a new car. Both my husband and I were able to find our dream cars thanks to their help! They communicated effectively...
Recently had a great experience car buying experience at Leith Audi, Raleigh. Special thanks to Summer Bowman in sales and Joseph Tumminelli for making the process fun and easy! Well deserved 5 stars. Thank you!!!
My whole experience purchasing a vehicle has been nothing but exceptional. From my Salesperson Summer helping me find the perfect car for me to the service of the vehicle. They focus more on finding the right vehicle that will satisfy you more than just worry about getting a sale, they truly care...
Summer is the person to see!!! We started with an online interest. The car we originally went to see was gone by the time we got there. We were notified by Summer before we got there that the car we wanted to see was unfortunately sold. We decided to go visit anyway since there were others...
I thought I was going to be someone who would avoid taking my car to a dealership for service, at all costs..but it was an amazing experience. Rich was very pleasant, courteous, and most importantly honest with me. I'm having some issues with my car that may be under warranty, unfortunately the...
**Outstanding Experience Purchasing Our Audi Q5 from Sam Khalek at Raleigh Audi**We recently had the pleasure of purchasing our Audi Q5 from Sam Khalek at Raleigh Audi, and the experience was nothing short of exceptional! From the moment we met on the dealership inventory lot, Sam made us feel...
If you’re in the market for a new vehicle, go see Mariam Mills at Audi Raleigh. Mariam’s customer service is top notch. She’s very patient, thorough, knowledgeable, and a true professional. Thank you again for the excellent customer service, and by the way, I love my new car. 🔥🔥
Rich is really great at communicating in a professional (calming) manner when there's additional work needed, he's direct and confident. I totally trust Audi and Rich when making decisions about my car.
I highly recommend doing business at the Raleigh location. The staff was very professional and helpful and focused on getting me what I wanted. Miriam and the rest of the team worked for two months looking for what fit my needs and were willing to answer any questions I had.
Sam Khalek in sales, Ty in finance, Thomas in service were amazing. I brought my car into be serviced and was interested in a new car. They were able to get me into a new S5 with lower monthly payments. Highly recommend this team to anyone looking for new or used car.
I recently worked with Summer and Mariam on the purchase of my 2021 Q5. Summer was so patient with me - taking me for an extended test drive with both a Q3 and Q5, and listening to what I wanted (which was pretty specific). I wasn’t in a rush, and she never applied any pressure to buy something they...
The Audi Raleigh Dealership was amazing. Specifically, Sam Khalek as he is a true professional and very supportive in the buying process! Best car buying experience, my wife and I have had.
I had a fantastic experience at Audi Raleigh upgrading my lease. The entire process was seamless, and the team made everything easy and enjoyable. A special shoutout to Sam, who went above and beyond to keep me informed and ensure everything was smooth. If you're in the market for an Audi, I highly...
One of the best experiences I’ve ever had buying a car. Mariam was so patient, helpful, honest, and awesome through the entire process. Because of how great she was, I decided to order a car from her and travel all the way from Utah to make the transaction happen. Thank you, Mariam, for making it so...
I had an exceptional experience with Audi Raleigh from buying with John to my first service appointment. Receiving video updates during service was very helpful and getting regular communication from Thomas was reassuring. I felt taken care of and valued from the very beginning. Thank you to the...
If you are looking for an Audi, go see Mariam in the Raleigh dealership. She is by far the best car salesperson we dealt with over 4 weeks of looking for a luxury SUV. Sincerely patient and thorough when it comes to her knowledge of Audis. Highly recommended!
The Audi dealership on Capital Blvd really provides superior service which promotes a positive experience. Recently we took the used Audi we had just purchased 3 months earlier to get new tires put on and asked them to change the oil, but the transmission fluid was drained in error. The car was...
I can't say enough about the staff at Audi Raleigh. So incredibly patient and helpful and ZERO pressure. They want YOU to be happy and have an excellent buying experience. Kurt Hallman, Jason and Sam Khalek were just fantastic and helpful during our Q5 purchase. About a week after our purchase, we...
I recently purchased a 2018 s5 and i’d like to say if it wasn’t for Sam Khalek, i might have explored my options. Not only is he extremely knowledgeable about all cars and the sale process of it all.. he is an Audi enthusiast. He has 2, his wife has 1, and he has the most knowledge and insight about...
Hands down, this was the best sales experience I have ever had since first buying vehicles over 30 years ago. John Marble was the first sales agent who didn't come off as just wanting the sale. John was patient at understanding what was important to me and what I didn't need. He did not try to...
A wonderful buying experience. They were very patient answering all my questions and explaining everything to me about the vehicle. Big thank you to Sam
Had a great experience at Audi Raleigh. I worked with Sam Khalek he went above and beyond what was expected to make sure I happy and informed about the automobile I was purchasing. His customer service is outstanding and he will go the extra mile. If you are looking to purchase an Audi go see Sam!
I had a fantastic experience at Audi Raleigh! Special thanks to Sam Khalek who assisted me with a test drive for a 2021 Audi A5 Sportback. He was incredibly knowledgeable about the car and answered all my questions thoroughly. Thanks to Sam, I felt confident and informed throughout the entire...
Recently purchased a certified 2023 A4 there and I have no complaints whatsoever. Ray was the salesman and he was very accommodating in my two visits to drive vehicles. I took the time to drive multiple vehicles and Ray made himself available through the whole process. He was always polite and...
I have been working with Sandy. We've been coordinating my needs from out of state. Sandy has been very proactive and helpful in getting my Audi RS3 scheduled for servicing while I'm in town on business.
Had a great experience buying two vehicles with Audi Raleigh. John Marble and Joseph Tumminelli were great at handling the whole transaction, top notch customer service. We came to Audi Raleigh after visiting several other dealerships and the level of care that went in to our buying process was...
Highly recommend Jabir and the Audi Raleigh team. Jabir was very patient and professional throughout the entire process. He took his time at the end to make sure we knew everything about the car and were comfortable with it before we left.
Highly recommend Jabir and the Audi Raleigh team. Jabir was very patient and professional throughout the entire process. He took his time at the end to make sure we knew everything about the car and were comfortable with it before we left.
Had a great experience at Audi Raleigh with the team helping me for my vehicle check up. Rich was super responsive as things came up throughout the inspection and helped me navigate decisions that made sense for my vehicle at the time. Really appreciate their 5-star level of customer service...
There was a mixup and my service appointment was not on the schedule. Rich resolved the situation quickly and I was able to still get my car serviced including a loaner car that same day. Everyone makes mistakes but the recovery from the mistake is what makes the difference. Service was performed...
The consistent communication, professionalism, and customer experience are notable and a few of the reasons why I bring my car to this dealership for service.
Our cars have been purchased at Audi Capitals hills Raleigh since 2010 onSam Khalek has exhibited the best customer service ever, he was knowledgeable, helpful, congenial & took all his time to get the process done as quickly as possible. All that with a big smile & attention to detail. He made my...
Sam Khalek was great to work with at Audi Raleigh. I’m a first time Audi buyer, which can be intimidating but Sam made it a great experience. Very knowledgeable about Audi and helped get the car set up once I bought it. I would recommend Sam to anyone that’s wants to buy an Audi.
Tabitha was wonderful. She’s so sweet and kind. She explained everything they were going to do. She also when out of her way to find parts for my car that I had ordered months ago. I would work with Tabitha any time. I drive 2.5 hours to get to Capital for the good service.
I don't like giving 5stars. but I will make an exception for Nic (parker?) He made everything easy and Painless. He was the best customer service rep I've had in a long time. Helpful, courteous and went above and beyond for us. Don't lose him.
I brought in my Q8 for a recall to Audi Raleigh. The level of service and attention to customer care were exceptional. They provided me a loaner car and performed the service ahead of schedule. The Q8 was washed and cleaned.
I would like to thank my salesman Mr. Sam Khalek for being so kind and professional during the purchase of my vehicle! Sir, thank you for everything! 06/04/24#TheBestSalesman
This place was amazing! From beginning to end, the staff is very friendly and knowledgeable. I felt right at home and would definitely purchase another car from here. Want to give a special shout out to Sam Khalid and Joseph Tumminelli!Definitely go see them if you need a car!
The staff and technicians are friendly and professional. In particular, Tabitha kept me updated regarding the progress of my service visit. Additionally, she took time to answer my questions without making me feel rushed.
Audi Raleigh was absolutely fantastic. The sales associate, Jerry Povolotsky, was wonderful to work with. Auto-buying can be rather stressful when you are on-site for several hours. For me, I was there for about an hour during this whole process. The team at Audi was absolutely wonderful, kind, and...
Nick did a good job with my service appointment - explained everything in detail and kept in contact via text messages on progress and recommendations for what was needed for my car. I did purchase tires for my vehicle - I was disappointed I had to replace tires after just 22K miles and tires had...
The service department at Raleigh Audi was excellent and working with Rich was very helpful as they were all pleasant and friendly. They made trading cars an easier process .Thanks for the help Tom Skidmore!
We recently purchased Audi RS3 and took us close to year and half to get the car. John Marbel did a phenomenal job on helping us through out the process to secure the car and constantly supporting us throughout the whole process. Even though we had a bit of challenges to finalize the purchase at the...
New to the area and in a bind with my first 10k service. I came in today and the amazing team which included Jay Furca and Tom Hing really stepped up and helped my situation. Thank you Audi team for helping your new neighbor and now new customer! I look forward to many more 10k services! Please...
I have purchased three vehicles here and have had a great experience each time! I work with Jay in sales and he always takes the time to answer questions and helps me find something that meets my ideal criteria. I highly recommend this dealership and Jay in sales!
Summer from Audi Raleigh is very professional and a pleasure to work with! I bought my car online so sometimes you never know what you will get but Summer made sure it was in awesome condition for pickup! Loved the long drive back home! Thank you Summer!
This was the fourth dealership we went to on our car search. And by far had the best experience on a test drive with a salesman. John Marble was great. I would definitely work with him again in the future!
I had factor recall warranty work done on my Audi Q7 and they did a great job! Tabitha was extremely helpful in identifying the the manufactorer warranty and saved me a bunch of money on the repair.
I had a great experience with Sam Khalek and Joseph Tummelil I can’t remember how to spell his last name. They helped me out so well!! And they helped me get a great car and helped me enjoy my first time buying a car ever.
I would like to thank Jabir for his very friendly and professional assistance with the registration of the Q4 car. Jabir did everything that could be conveyed to get acquainted with this new car for me very professionally and intelligibly.
I would like to thank Jabir for his very friendly and professional assistance with the registration of the Q4 car. Jabir did everything that could be conveyed to get acquainted with this new car for me very professionally and intelligibly.
Thanks to Jabir and team at Audi Raleigh, I was able to negotiate a trade in for 2 cars to buy my first Audi. This whole process was completed in a matter of hours, including going home for 2nd car. Great teamwork on their part. I'm very happy with the S5's comfort, performance, and looks!
Thanks to Jabir and team at Audi Raleigh, I was able to negotiate a trade in for 2 cars to buy my first Audi. This whole process was completed in a matter of hours, including going home for 2nd car. Great teamwork on their part. I'm very happy with the S5's comfort, performance, and looks!
Adam Kayarian recently helped me snag the exact Audi I was looking for. He was super helpful, easy to talk to, and best of all easy to reach before, during, and even AFTER the purchasing process. I think he may block me if I keep asking him so many stupid questions, so I've tried to figure things...
The service was great. Made me feel welcome and made sure everything I needed was taken care of. I definitely will be back in the future. My whole experience was everything I expected.
The service was great. Made me feel welcome and made sure everything I needed was taken care of. I definitely will be back in the future. My whole experience was everything I expected.
Great service, got me in last minute, very courteous and detailed explanations before work done. Work done well and car looking great. Highly satisfied customer since 2011!
My experience at the dealer was excellent. The personal was very kind and helpful.
Especially my salesman, Jabir Choudhry, he helped me get the car according to my requirements. Purchased a Q5.
My experience at the dealer was excellent. The personal was very kind and helpful.
Especially my salesman, Jabir Choudhry, he helped me get the car according to my requirements. Purchased a Q5.
20,000 mile service was a smooth and efficient process. I was provided a loaner car. During the service, I received two videos, and the service advisor reviewed information further at my request. I was provided info regarding my next two scheduled visits, and my questions were answered. My car...
20,000 mile service was a smooth and efficient process. I was provided a loaner car. During the service, I received two videos, and the service advisor reviewed information further at my request. I was provided info regarding my next two scheduled visits, and my questions were answered. My car...
Rich, my service advisor, was outstanding. The video provided by the service technician was extremely helpful, too. Great experience with Audi Raleigh. We will continue to use the dealership for future service needs.
Rich, my service advisor, was outstanding. The video provided by the service technician was extremely helpful, too. Great experience with Audi Raleigh. We will continue to use the dealership for future service needs.
My husband and I recently purchased our new Audi from John Marble and we had the most incredible experience. John was extremely professional and knowledgeable of the vehicle we were interested in and so friendly. We concluded the sale with David Washburn and overall we could not have asked for a...
Had a great and professional experience at Raleigh, NC Audi. 'Jabir' the Sales person was very helpful and helped the process of buying the car and all the detail's around it. Best experience buying a car and also the process with Loan etc.
Steve squeezed me in late on a Friday with a flat tire repair so I could work with my clients over the weekend! Love Audi Raleigh service department!!!
Joseph Tumminelli, you made the paperwork process so smooth from start to finish. Your diligence and attention to detail were truly impressive! My new Audi is fast, fun, and packed with features. You made the purchase process seamless so l could start enjoying this incredible ride.
I am a long time Audi owner and have been to Audi dealers around the US. This is my first experience with Audi Raleigh and service advisor Rich. I received top-notch service from Rich. He was courteous, respectful of my time, and most of all, he gave me a sens of confidence that my car was being...
I am a long time Audi owner and have been to Audi dealers around the US. This is my first experience with Audi Raleigh and service advisor Rich. I received top-notch service from Rich. He was courteous, respectful of my time, and most of all, he gave me a sens of confidence that my car was being...
Shopping here was a great experience. The staff was professional and the sales rep was great. I'll be back in a few years for my next vehicle. I highly recommend Audi Raleigh.
Shopping here was a great experience. The staff was professional and the sales rep was great. I'll be back in a few years for my next vehicle. I highly recommend Audi Raleigh.
Stopped by and worked with Jared Faircloth, 10/10 recommend. He is very professional and knowledgeable about all the products on the lot! He was great to work with, didn’t make me feel pressured and answered all of my questions!
Good service at the Audi Raleigh agency.In October 2023 I bought a 2010 Audi, which worked very well for a few days and then had some problems, to which the car could no longer work and the repair was very expensive.For which the Audi Raleigh agency very kindly contacted me, tried to solve the...
Audi Service has never disappointed me. As a long time customer, I have come to find their service department as one of the best. Always courteous, responsive and available - you can't ask for much more other than they keep my Audi looking good and running well.
Jared Faircloth was a very good salesperson . He new his product , was never pushy , and represented Audi very well . This was my second purchase with Jared and I will gladly refer others to him .
Rich was amazing! We were 7hrs from home for surgery in Raleigh. We had a flat and low oil. He was able in 1 day (also finding a loaner so we could get back and forth to hospital) to get 4 new tires on, oil change, alignment, and all our AudiCare service completed.Rich in service truly saved the...
I was pleased with service I received at Audi Raleigh. Thomas was very helpful when I called him after completing the Audi care package. He made an appointment for us, but we had to change it because we were at the service mileage sooner than expected. We arrived early, Thomas was with a customer,...
Mr. Jabir Choudhry was very helpful in procuring the right Audi Sports version. He got me a very competitive price and interest rate which helped me in my decision making. He is a thorough professional and handles his customers with patience.
Mr. Jabir Choudhry was very helpful in procuring the right Audi Sports version. He got me a very competitive price and interest rate which helped me in my decision making. He is a thorough professional and handles his customers with patience.
Rich and the Raleigh Audi Service Team did an outstanding job communicating with me about the repairs on my 2017 Audi S3. They fixed the issues and provided great detail about what was done to get my car back to me fully functional.
Rich and the Raleigh Audi Service Team did an outstanding job communicating with me about the repairs on my 2017 Audi S3. They fixed the issues and provided great detail about what was done to get my car back to me fully functional.
I had my car serviced and Nick was very helpful. They kept me enforced and the work was completed in a timely manner. I would highly recommend the service department.
I had my car serviced and Nick was very helpful. They kept me enforced and the work was completed in a timely manner. I would highly recommend the service department.
Thomas Eagleman is the best Audi Service Consultant I have encountered in any Audi dealership. Kudos to Leith Cars for such a great, practical and knowledgeable employee.
Always helpful, always transparent and accurate in estimating timeframes for repairs.Never cheap but I KNEW THAT when I purchased a high performance car there.
Although we didn’t end up coming to a deal, Jerry and the finance were above board, friendly, transparent and professional.. they price their vehicles well, their dealer fees are very reasonable and transparent.
I’ve had nothg but great experience with the service department since 2017 in which is how long I’ve had my Audi and I’ve experienced 5 star treatment and service every time and will continue nd recommend any of my friends or family for sure!
I’ve had nothg but great experience with the service department since 2017 in which is how long I’ve had my Audi and I’ve experienced 5 star treatment and service every time and will continue nd recommend any of my friends or family for sure!
From checking in to checking out,I had an excellent experience. This is not unusual though as it happens every time I have my car serviced.The whole Service Department was very courteous, caring and efficient.
Jabir is very accommodating and makes it easy to buy a new and luxury car. He exceeded my expectations at a car dealer, and I did not feel any pressure at all. He’s a go-to for buying a car in Audi Raleigh.
Jabir is very accommodating and makes it easy to buy a new and luxury car. He exceeded my expectations at a car dealer, and I did not feel any pressure at all. He’s a go-to for buying a car in Audi Raleigh.
It is always a great experience when visiting audi, Steve Dutra is like family now! Love all about audi Raleigh. Jay always has the best car options for us.
It is always a great experience when visiting audi, Steve Dutra is like family now! Love all about audi Raleigh. Jay always has the best car options for us.
I have bought three Audi's here since 2015. The sales experience for me has been top notch. No issues with the finance teams, but I typically lease and buy new. I am an Audi fan and have own six in my life. In general I mostly brought my cars in for scheduled or pre-paid maintenance and have...
Thomas and the Audi Raleigh team performed a service on my Q3. The level of customer service went above and beyond in keeping me informed at all times. Would highly recommend.
Thomas and the Audi Raleigh team performed a service on my Q3. The level of customer service went above and beyond in keeping me informed at all times. Would highly recommend.
Purchasing a new car can be stressful, but Audi Raleigh and Jabir made this process very smooth and pleasant. The price was very competitive and the best I could find anywhere.
Also their trade-in offer provided was excellent, which made my decision easier.
Strongly recommend this dealer.
Purchase experience was very smooth and pleasant. Excellent value for my trade and great customer service from Jabir. Definitely recommend Audi Raleigh and Jabir for your next purchase!Love my new Audi Q5!!!
Purchasing a new car can be stressful, but Audi Raleigh and Jabir made this process very smooth and pleasant. The price was very competitive and the best I could find anywhere.
Also their trade-in offer provided was excellent, which made my decision easier.
Strongly recommend this dealer.
Mr. Jabir Choudhry was my dealer. He was able to find exactly the spec I needed in short order. He was very patient with my requests. One of the best experiences I’ve ever had. I would recommend him to anyone.
Mr. Jabir Choudhry was my dealer. He was able to find exactly the spec I needed in short order. He was very patient with my requests. One of the best experiences I’ve ever had. I would recommend him to anyone.
It was fixed timely, however the loaner wasn’t available, so I was sent to a car rental, that had Audi’s available, BUT I WAS NOT ABLE TO RENT IT nor a car on the level of my A6 Prestige. That is not exceptional service, but it was fixed timely.
It was fixed timely, however the loaner wasn’t available, so I was sent to a car rental, that had Audi’s available, BUT I WAS NOT ABLE TO RENT IT nor a car on the level of my A6 Prestige. That is not exceptional service, but it was fixed timely.
My first time buying a new car at a dealership. Jacqueline at Audi in Raleigh shows exceptional customer service and guided me through all the steps to getting my new SQ5.
My wife and I were late in looking at a used car. .....traffic. The car was exactly as described and we decided to buy it with just a few minutes before dealership closing . The staff offered to stay late and finish the sale, as we drove over an hour to get there . There was a small cosmetic issue...
My sales associate, Jay Furca, went above and beyond to facilitate my vehicle purchase. He monitored the sales price and notified me when it dropped, giving me the opportunity to rapidly make the purchase. He picked me up at the airport and dropped me off at my hotel after I inspected the vehicle....
Patient, Professional & Priceless! Mr. Jabir Choudhry was a consummate professional at all times and a pleasure to work with. He was extremely patient while our family made a decision on whether to buy the car. Process was fast and simple. Customer Service personified at Raleigh Audi
As usual, Audi service knocked it out of the park with their professionalism, communication about service status, and willingness to work with my timing.
Patient, Professional & Priceless! Mr. Jabir Choudhry was a consummate professional at all times and a pleasure to work with. He was extremely patient while our family made a decision on whether to buy the car. Process was fast and simple. Customer Service personified at Raleigh Audi
The 10,000 mile service was great. The service person really seemed to have cared for my service. Everyone was great including the cashier. I really appreciate my experiences at Audi Raleigh.
The 10,000 mile service was great. The service person really seemed to have cared for my service. Everyone was great including the cashier. I really appreciate my experiences at Audi Raleigh.
The 10,000 mile service was great. The service person really seemed to have cared for my service. Everyone was great including the cashier. I really appreciate my experiences at Audi Raleigh.
The 10,000 mile service was great. The service person really seemed to have cared for my service. Everyone was great including the cashier. I really appreciate my experiences at Audi Raleigh.
I had a 9am appointment to get my Q5 serviced for the first time. I enjoyed how everyone was extremely friendly and helpful. They service team already the information for the most prepared. And the wait time was short, in comparison to other places I've been.
I had a 9am appointment to get my Q5 serviced for the first time. I enjoyed how everyone was extremely friendly and helpful. They service team already the information for the most prepared. And the wait time was short, in comparison to other places I've been.
Took my new used Audi in to get checked out. The team did a great job finding things missed by the non-Audi dealer I bought the car from. Thomas, my service advisor, was super helpful.
Took my new used Audi in to get checked out. The team did a great job finding things missed by the non-Audi dealer I bought the car from. Thomas, my service advisor, was super helpful.
Another exceptional service experience at Audi Raleigh. Had to replace the windshield, so used Audi Raleigh’s recommended vendor to schedule the repair. After the glass replacement, some of the safety systems on my vehicle required Audi to recalibrate, so the entire replacement was scheduled through...
Easy scheduling with great service, easy loaner process, and excellent follow-up. Thomas was excellent to work with and provided detailed communication throughout the entire process of the visit.
Easy scheduling with great service, easy loaner process, and excellent follow-up. Thomas was excellent to work with and provided detailed communication throughout the entire process of the visit.
The absolute best parts department that i have ever dealt with. Super friendly representatives and always helpful. Always a pleasure doing business with them.
Rich was my service advisor. He couldn’t have been better. He made sure i was kept in the loop at every step. The loaner vehicle process was seamless and easy. My A6 runs and feels like a new car.
Rich was my service advisor. He couldn’t have been better. He made sure i was kept in the loop at every step. The loaner vehicle process was seamless and easy. My A6 runs and feels like a new car.
Honestly, what a great service department. Had a not-so-great experience at another dealer and Audi Raleigh took us in and took care of our issue promptly and professionally. Shout out to Rich Kuhn and Chris (Tucci) for especially going out of their way to ensure our car was taken care of. Will be...
Had a great experience with Audi Raleigh! Very knowledgeable. I feel bad for the employees, the sun goes right into their eyes. They should at least tint it!
I initially reached out to Raleigh Audi Service on a Monday, two minutes before closing, 5:58 p.m., and Steve answered the phone.I apologized for calling so close to closing and thanked him for answering. I explained my problem with my A4 and he advised dropping it off and they would see what they...
I had an awesome experience with Audi Raleigh. I purchased a 2021 Audi Q5. My salesman Ray Lewis answered all my questions about the vehicle and the process wasn’t long at all.
Brought my car in for a warning that appeared on the dash. I was taken care of from the time my vehicle was towed in. My part expedited and a rental was paid for while it was in the shop.
Brought my car in for a warning that appeared on the dash. I was taken care of from the time my vehicle was towed in. My part expedited and a rental was paid for while it was in the shop.
I had a great experience w the Service Dept at Audi Raleigh this week. Rich was very professional and explained everything thoroughly. Emma even took me to my office after I dropped the car off, and Brendan picked me up and brought me back to the dealership to get the car at the end of the day. ...
I just had my car serviced at Audi of Raleigh. Thomas was very helpful and explained everything so that I could understand it. He kept me informed and up to date. I would highly recommend this service department.
I just had my car serviced at Audi of Raleigh. Thomas was very helpful and explained everything so that I could understand it. He kept me informed and up to date. I would highly recommend this service department.
The dealer work with our needs, oir salesperson Jabir give us all the right options and the finance department work us attentive. I would recommend this dealer they are professionals with excellent customer service.
The dealer work with our needs, oir salesperson Jabir give us all the right options and the finance department work us attentive. I would recommend this dealer they are professionals with excellent customer service.
Service was fast and efficient. They kept me updated on progress with video updates from service techs. I got two video calls showing me the work with explanation of what they found. Got the car back nice and clean.
Service was fast and efficient. They kept me updated on progress with video updates from service techs. I got two video calls showing me the work with explanation of what they found. Got the car back nice and clean.
I was not able to be present with my vehicle and Audi Raleigh helped me with the issue remotely. Outstanding service. Diagnosed and fixed my issue much faster than I anticipated.
Within hours of having a flat tire, Steve & Audi Raleigh hooked me up with the replacement tire needed, and got it mounted in time for me to head out of town for the weekend!
Thanks. Thanks thanks thanks thanks and more thanks. Always thankful. A great thanks. A very nice job. Very happy with service. Happy, happy, again thanks again for good work
Thanks. Thanks thanks thanks thanks and more thanks. Always thankful. A great thanks. A very nice job. Very happy with service. Happy, happy, again thanks again for good work
Mr Jabir was a great asset in our new car buying experience at the Audi Dealership. The sales manager and finance manager also went out their way to ensure we took delivery of our New Q7. I highly recommend this dealership and Mr Jabir!
Mr Jabir was a great asset in our new car buying experience at the Audi Dealership. The sales manager and finance manager also went out their way to ensure we took delivery of our New Q7. I highly recommend this dealership and Mr Jabir!
The staff promptly greeted us and explained the services that would be performed on our vehicle They were friendly, professional, and kept us updated about our vehicle status.
The staff promptly greeted us and explained the services that would be performed on our vehicle They were friendly, professional, and kept us updated about our vehicle status.
The staff promptly greeted us and explained the services that would be performed on our vehicle They were friendly, professional, and kept us updated about our vehicle status.
The staff promptly greeted us and explained the services that would be performed on our vehicle They were friendly, professional, and kept us updated about our vehicle status.
Rich Kuhn in the service department went above and beyond to be sure my issue was addressed as timely as possible. His communication with me throughout the process was so appreciated!
Visited Audi Raleigh this weekend for an oil change. (which was not needed, and pointed out by the staff) You have to love a staff that will not sale you a service that you don't need!! I have OFFICIALLY adopted Audi Raleigh as my service home! Great jobs guys (Mr. Mike Brookins) You've earned a...
The check- in was fast. I came earlier than my appointment, and I was treated with respect . Explanation of what they were going to do was understandable, especially for someone who doesn’t know much about cars. Excellent experience.
What an excellent car buying experience! In particular, Jabir was great. He was knowledgeable, informative, and smoothly navigated my wife and myself thru the purchase process. We highly recommend him and the dealership. Rick and Diane Vanek
What an excellent car buying experience! In particular, Jabir was great. He was knowledgeable, informative, and smoothly navigated my wife and myself thru the purchase process. We highly recommend him and the dealership. Rick and Diane Vanek
I had a great experience buying a previously owned A4. The salesperson was very helpful. A problem with bluetooth and voice command was found but fixed under warranty quickly. The service department was also very helpful and friendly.
Rich and the team at Audi Raleigh did a great job on my Q3 service. I had the 30k service package and tech did a great job.
Excellent advice and communication is terrific.
Rich and the team at Audi Raleigh did a great job on my Q3 service. I had the 30k service package and tech did a great job.
Excellent advice and communication is terrific.
I had an awesome experience with Audi of Raleigh. From the moment they received my vehicle until I picked it up they kept me informed of everything going on. It was never hard to reach Nick or get him to text and call me back they explained everything from service to pricing in great detail.They...
Mr. Jabir Choudhry helped me find the car that best met my requirements. He thoroughly explained every feature and made sure I knew everything I needed to know to be able to operate my new car. In addition, he called me to followup on how I liked my new vehicle and offered his assistance in the...
Even though this dealership was under renovation when I was looking at the available cars, everyone made sure we were comfortable and knew everything we needed to know about their cars and service.
Mr. Jabir Choudhry helped me find the car that best met my requirements. He thoroughly explained every feature and made sure I knew everything I needed to know to be able to operate my new car. In addition, he called me to followup on how I liked my new vehicle and offered his assistance in the...
Even though this dealership was under renovation when I was looking at the available cars, everyone made sure we were comfortable and knew everything we needed to know about their cars and service.
I recently bought my first Audi, a Q5, from Audi Raleigh, and it was an exceptional experience. Jaqueline and the entire team were patient, thorough, and ensured I knew everything about the vehicle before I drove it off the lot. Highly recommend!
Ryan in the service department was so wonderful to work with throughout the entire repair process. Audi also has a great feature with their service department where they send you a short little video explaining what they have identified as an issue and their recommendations for repair/replacement. I...
I had a great experience with Audi Raleigh! Mr. Ryan Harmer kept me up to date with my vehicle status and made sure everything was good to go with my car. It took about a month for all my repairs but it was worth it! As soon as my car was done, my technician sent videos of my car before I picked it...
Mr Jabir Choudhry did a great job helping me with my new Audi, He listened carefully to what I was looking for and helped me find the right one . Along the way, he explained what my choices were and made helpful suggestions that assisted me in making the best decision for me. I would highly...
Mr Jabir Choudhry did a great job helping me with my new Audi, He listened carefully to what I was looking for and helped me find the right one . Along the way, he explained what my choices were and made helpful suggestions that assisted me in making the best decision for me. I would highly...
I brought in my car at the scheduled time and I was taken care of immediately. A loaner car was ready for me. I had asked if they could possible finish the car by 3 pm - and it was done much earlier. This is the first service for this car (2023 A5 Sportback) and I couldn't be happier with the...
Car buying at Audi Raleigh is fun and easy! Great sales team. Adam is the best! It went the extra mile to help an out of town buyer purchase a vehicle smoothly,
The salesman were knowledgeable and compassionate, and I felt we were dealt with transparently. They were also very encouraging when it came to various options and adjustments for financing. The test-drive seemed a bit rushed, but overall I am glad we were able to pick up a vehicle here.
I am thankful for the service I received at this center. Everyone was helpful and personal, and made this visit a breeze.
My requests and needs were addressed to my satisfaction.
I am thankful for the service I received at this center. Everyone was helpful and personal, and made this visit a breeze.
My requests and needs were addressed to my satisfaction.
I am thankful for the service I received at this center. Everyone was helpful and personal, and made this visit a breeze.
My requests and needs were addressed to my satisfaction.
My wife and I had a wonderful time with our sales help Ms. J. PRATT and the team with her. All were very professional and very informative about the QS5 and that made it so very easy for us to bring it home. And about 7 months from now we're going to do it again. We sample love the staff and of...
A 20k service with a loaner. This was my second service in the last 12 months. I fully expect an Audi Dealership to deliver the bacon and so far, yes. Ryan answered every question I asked with succinct positive answers. It’s pretty easy to please a customer yet some dealerships fail miserably. Audi...
A 20k service with a loaner. This was my second service in the last 12 months. I fully expect an Audi Dealership to deliver the bacon and so far, yes. Ryan answered every question I asked with succinct positive answers. It’s pretty easy to please a customer yet some dealerships fail miserably. Audi...
Wow! Yes a 10 star WOW! These guys at Audi Raleigh are for the lack of a better term "wowmazing". Nick and Tom THANK YOU! Ron, thank you for listening and being the ambassador for us Audi owners. I 1000% recommend this team for everyone that owns an Audi. This experience alone guarantees that when I...
Thanks Charlie Hardy (sales) and Ryan in service! Engine light on way to airport, Charlie and Ryan went the extra mile to help get it serviced upon return! Love these guys!
Thanks Charlie Hardy (sales) and Ryan in service! Engine light on way to airport, Charlie and Ryan went the extra mile to help get it serviced upon return! Love these guys!
I appreciated the service that I received at Audi Raleigh. Rich kept me informed of the progress on my car's service and I was sent two different videos of the work being done on my car.
Very good progression from initial introduction of the automobile, gathering purchase data and finally sale. No pressure but everyone involved knowlegeable. It will be nice when the construction is completed.
Thanks Jabir Choudhry for helping me get the car that was best for us. your knowledge and communication with me made it simple. Thanks again to you and Audi Raleigh.
Thanks Jabir Choudhry for helping me get the car that was best for us. your knowledge and communication with me made it simple. Thanks again to you and Audi Raleigh.
This is our 4th experience buying new from Audi Raleigh. The Audi brand specialist are truly brilliant. We are very satisfied with our experience. Thank you John Marble for helping us with our new Q7.
Ryan provided exceptional customer service. He was courteous, informative and very accommodating. He took time to explain the scope of service and noted two recalls on my vehicle of which I was unaware.I could not imagine having a more positive and pleasant experience.Thank you for creating a great...
Best customer service ever, so professional.
The staff was extremely friendly. I received an oil change, state inspection and tires rotated/balanced.
I also received a complimentary car wash.
Love the videos!!!!
Nick and the technicians are the best.
Best customer service ever, so professional.
The staff was extremely friendly. I received an oil change, state inspection and tires rotated/balanced.
I also received a complimentary car wash.
Love the videos!!!!
Nick and the technicians are the best.
Everything went great! From a quick drop off with a loaner provided to how quickly everything was finished. Kept me informed on the whole process through text messages and calls.
Everything went great! From a quick drop off with a loaner provided to how quickly everything was finished. Kept me informed on the whole process through text messages and calls.
I will have to say that Audi Raleigh does what it takes to help the customers get the car they want and at the best price. They have your best interest in mind. Through Jabir’s persistence and steady yet respectful pressure, he was able to get me the exact car I was looking for while ensuring I...
I found the truck of my dreams here. Chris the salesman was very friendly and seem to understand my nervousness and having to bring my older children along to make sure everything was cool with the truck.
Awesome and professional staff, the car I purchased was super clean with a tank full of gas when I arrived before the deal was done and Jerry Povolotsky is an outstanding salesman.
Raleigh Audi did a fantastic job accommodating my needs. It all started with a flat and wound up with a 20,000 mile check-up.
Love the video check-ins.
Raleigh Audi did a fantastic job accommodating my needs. It all started with a flat and wound up with a 20,000 mile check-up.
Love the video check-ins.
Had a great experience buying my Audi ETron at Audi of Raleigh. Jared Faircloth was awesome. He was super patient and knowledgeable. Answered all my questions and then some. Would definitely buy again.
The dealership made my car buying experience very simple. I was pleased with the salesman and all employees that I encountered. I will definitely go back for another car buying experience.
My service at Audi Raleigh was outstanding . Rich Kuh was professional, knowledgeable and personable. He explained the procedure when I arrived and after the total service going over each item.Details such as Valet service and a clean washed car makes your service special.Thanks
The dealership made my car buying experience very simple. I was pleased with the salesman and all employees that I encountered. I will definitely go back for another car buying experience.
Thomas (service consultant) and Tom (Service Manager), corrected a MAJOR issue from another location of of state. Not once did they act as if it wasn't their issue! They jumped into action and quickly resolved the problem in BEYOND a timely manner! Thank you both for assisting this new Audi owner.
(Translated by Google) I had a great experience here, good products and enthusiastic service staff(Original)Tại đây tôi đã có trải nghiệm tuyệt vời, sản phẩm tốt và nhân viên phục vụ nhiệt tình
The highlight of purchasing my car was working with Mr. Jabir Chaudry. He was a true gentleman that was knowledgeable and engaging. His professionalism was superior to any other car salesman I’ve worked with.
The highlight of purchasing my car was working with Mr. Jabir Chaudry. He was a true gentleman that was knowledgeable and engaging. His professionalism was superior to any other car salesman I’ve worked with.
Worked with John Marble for a used car for my step-son heading into the Army. Found something he liked, but after we got it looked at by our personal mechanic, chose to go in a different direction. This was a car we purchased on Saturday. Today is Tuesday. John and his Sales Manager did not hesitate...
Rich is a first-class Audi service advisor that always makes the maintenance experience enjoyable. Then there’s Harvey, a first-class maintenance technician, who takes great care of my Q5. All topped off with a complimentary first-class exterior wash. Thank you Leith Audi!
Jason and Jay made my buying experience fast and easy from start to finish. They were very responsive and went the extra mile to make the whole process seamless. I highly recommend Audi Raleigh!
From the time I arrived till the time we picked up the car Ryan and the service team kept me informed and helped guide me to make the best decisions re: needed repairs. Ryan expedited delivery of parts required to complete the service and my car was ready as promised. I drove it 500 miles yesterday...
From the time I arrived till the time we picked up the car Ryan and the service team kept me informed and helped guide me to make the best decisions re: needed repairs. Ryan expedited delivery of parts required to complete the service and my car was ready as promised. I drove it 500 miles yesterday...
My first service visit to Audi Raleigh went very well! Rich, my Service Consultant greeted me when I arrived. He explained what the service to my car would entail and answered questions that I had. Overall, it was a stress-free, pleasant experience.
My first service visit to Audi Raleigh went very well! Rich, my Service Consultant greeted me when I arrived. He explained what the service to my car would entail and answered questions that I had. Overall, it was a stress-free, pleasant experience.
They were top-notch and helped me out when my local Audi dealer dropped the ball on my service appointment. Audi Raleigh is now my Audi dealership for everything going forward.
Changed my dead battery on the same day. Washed the car and got it done so I could make the long ride back to Chapel Hill. Thanks Nick! Please open an Audi dealership in Durham or Chapel Hill.
Ryan is great...always pleasant and welcoming. He explains everything fully. This was my second time working with him. I purchased my car from this dealership from Jerry P., who is equally as great.
Ryan is great...always pleasant and welcoming. He explains everything fully. This was my second time working with him. I purchased my car from this dealership from Jerry P., who is equally as great.
Audi Raleigh Servicing Capital Blvd has always provided excellent client service. Everyone in their department-starting with the person answering the phone, your service specialist (Ryan is mine) to their cashier are courteous professionals. After four years of being a client, I wouldn’t take my...
20,000 mile service done in one day including rotation alignment. Time critical for me as I would have been unable to collect the car for the next 3/4days as I explained to Ryan at check in.
20,000 mile service done in one day including rotation alignment. Time critical for me as I would have been unable to collect the car for the next 3/4days as I explained to Ryan at check in.
20,000 mile service done in one day including rotation alignment. Time critical for me as I would have been unable to collect the car for the next 3/4days as I explained to Ryan at check in.
20,000 mile service done in one day including rotation alignment. Time critical for me as I would have been unable to collect the car for the next 3/4days as I explained to Ryan at check in.
I bought a used vehicle through them and was very pleased with the whole interaction.They have a quick and streamlined process. The displayed price is the cost (plus taxes and fees). They offer a fair market price; so no time needs to be wasted bargaining. This is a huge bonus in my opinion.All the...
Although I did not purchase my car in Raleigh, I have it serviced at Audi of Raleigh. The team is amazing. They greet me at the door, send me videos of the service and have a wonderful office set up where I can work while my car is being serviced. I truly appreciate the professionalism of the...
Although I did not purchase my car in Raleigh, I have it serviced at Audi of Raleigh. The team is amazing. They greet me at the door, send me videos of the service and have a wonderful office set up where I can work while my car is being serviced. I truly appreciate the professionalism of the...
Although I did not purchase my car in Raleigh, I have it serviced at Audi of Raleigh. The team is amazing. They greet me at the door, send me videos of the service and have a wonderful office set up where I can work while my car is being serviced. I truly appreciate the professionalism of the...
Although I did not purchase my car in Raleigh, I have it serviced at Audi of Raleigh. The team is amazing. They greet me at the door, send me videos of the service and have a wonderful office set up where I can work while my car is being serviced. I truly appreciate the professionalism of the...
Jackie was wonderful and very patient while I made my decision. She was so kind and never pressured us but gave all the trim options and information on multiples different models to help us narrow down what worked best for us. She worked with us for 2 weeks and was so knowledgeable and patient....
Audi Raleigh is the absolute best! I believe this is our 4th or 5th transaction and I'm sure it will not be our last. Jason, John are amazing, prompt, efficient and most importantly kind!
Audi performed a 40K service on the scheduled date, gave me a loaner and kept me informed of status via text throughout the day. Service performed at no charge due to remaining maintenance from original purchase.
Audi performed a 40K service on the scheduled date, gave me a loaner and kept me informed of status via text throughout the day. Service performed at no charge due to remaining maintenance from original purchase.
I had an amazing experience working with Mr. Jabir Choudhry at this dealership. He was very helpful and knowledgeable salesperson and assisted me to purchase the car. I highly recommend this dealership in Raleigh
I had an amazing experience working with Mr. Jabir Choudhry at this dealership. He was very helpful and knowledgeable salesperson and assisted me to purchase the car. I highly recommend this dealership in Raleigh
Dropped my car on my way to the airport, and picked it up on my way back, repaired, inspected and cleaned. Couldn't have asked for better service. Thank you to Jason, Steven and Rich for making it happen.
After having two BMW’s, I decided to go back to an Audi. I visited the dealership on a rainy Saturday, and wondered if any sales people would venture out to assist me in the bad weather. A wonderful lady, Jacqueline Pratt, quickly approached me and jumped in to assist. She listened carefully to...
Yo Juan Betances vine al confecinario Audi me atendió el senor Nathan Perales el fue muy amable conmigo y me explicó muchos detalles de los vehículos y resultó en la compra de mi auto gracias
VERY SATISFIED WITH THE ENTIRE STAFF!!!Especially Jerry P. who was the BEST Salesman I've ever dealt with. I would highly recommend everyone to deal with Jerry P.
This is the excellent Audi dealership, the sales person Mr. Jabir has been very helpful and made decision easy for us, even after delivering the Audi Q7, they we’re continuing making sure I like the car and happy with it. Highly recommend to go this dealership at Capital Blvd for next Audi car!!
Nick, the service adviser was very professional, courteous, and welcoming. He made the experience very easy and reassuring that the Raleigh Audi service department is there to make the process of repairs and normal maintenance comfortable and worthwhile.
Nick, the service adviser was very professional, courteous, and welcoming. He made the experience very easy and reassuring that the Raleigh Audi service department is there to make the process of repairs and normal maintenance comfortable and worthwhile.
Disney could take lessons from this Audi dealership who did a phenomenal job of communicating throughout the repair of my wife’s Audi A6. These people, especially, Rich value their customers and treat them right. Loved the A8 loaner car… almost wanted to make a change… Bottom line; they treated us...
Disney could take lessons from this Audi dealership who did a phenomenal job of communicating throughout the repair of my wife’s Audi A6. These people, especially, Rich value their customers and treat them right. Loved the A8 loaner car… almost wanted to make a change… Bottom line; they treated us...
Had a chance to work with Ryan in the parts department. They were extremely professional and helpful. Even though the part was no longer available through Audi, they provided me some information in helping me find it another way. Great customer service!
Eric provided the best customer service in spite of the cold rain @8am. The service I received from beginning to end was exceptional. I want to than Audi for the experience, especially Eric for putting the sunny day on an otherwise wet day.
Eric provided the best customer service in spite of the cold rain @8am. The service I received from beginning to end was exceptional. I want to than Audi for the experience, especially Eric for putting the sunny day on an otherwise wet day.
This was an excellent experience. The drop-off and pick-up was seamless and prompt. The duration of the work was as planned. The representatives were courteous and professional.
This was an excellent experience. The drop-off and pick-up was seamless and prompt. The duration of the work was as planned. The representatives were courteous and professional.
Mark Krier is simply amazing as a service rep. He's courteous, explains things completely and in detail, and always keeps me informed throughout the process. He's awesome.
I love the service department here so much! They’re really awesome! Steve and Ryan are the two best service guys in the game. Always have such a wonderful experience with them!
We had a wonderful experience with our recent purchase at Audi Raleigh. John Marble was beyond helpful, provided solid information for our purchase and was beyond professional. He answered every question, discussed the process clearly with us from start to finish and showed a genuine interest to...
I have an amazing experience at this place. Jabir surely help me with what I need. I highly recommend shopping at the Audi Raleigh for your next vehicle.
I have an amazing experience at this place. Jabir surely help me with what I need. I highly recommend shopping at the Audi Raleigh for your next vehicle.
After having my 2018 Q5 totaled, I called several Audi dealerships looking for the best deal on a new 2023 Q5. Adam Kayarian was fabulous navigating me through this process. He promptly answered my phone calls and numerous text messages. Most of the paperwork was completed ahead of time. I was very...
Ryan was very helpful and kept me up to date on where things stood. I had to get my car back b/c my wife was going out of town and he made sure all the work got done on time.
Was coming down for a Volleyball tournament from Philadelphia when my engine malfunction light came on. Called and they got me in that day for car to be looked at to make sure it was safe to drive home. The found a broken wire and fixed it right then. They were fantastic. Ryan and your head mechanic...
The service dept at Audi Raleigh went above and beyond my expectations. They were able to service my car with minimal turnaround time and gave me a great loaner car. They have exceptional attention to detail and made sure I was well taken care. Mark kept me well informed of my car’s maintenance /...
I needed my state safety/emission inspection on my Audi and was told Audi Raleigh would do it without an appointment. I drove in Friday morning and was immediately taken care of. In less than an hour my car was done. Excellent friendly service as I have encountered every time I go there.
I needed my state safety/emission inspection on my Audi and was told Audi Raleigh would do it without an appointment. I drove in Friday morning and was immediately taken care of. In less than an hour my car was done. Excellent friendly service as I have encountered every time I go there.
I had an alignment concern with my S5 on Tuesday 14th March. My Service Advisor, Nick, gave me a walk in appointment the following morning and all was resolved. Great work from Nick & the Audi Raleigh team.
Jabir was very professional and helpful through the whole purchase process. We appreciate everyone working with us and being so kind at this dealership.
Jabir was very professional and helpful through the whole purchase process. We appreciate everyone working with us and being so kind at this dealership.
Adam was amazing and really worked with us to find the best car. The process was seamless and he was very professional. We would highly recommend this dealership and Adam!
Jay Furca was very responsive and knowledgeable from my first contact with him. On the day I picked up my car, he explained the process and took the time to teach me how to use the bells and whistles in the car. He also followed up a few days later to see how things were going and if I had any...
Very thorough 80,000 mile checkup on my car. Even drove me home while the car was being repaired! Very friendly and expert service. Will be glad to come back and I can certainly recommend this dealer.
Very thorough 80,000 mile checkup on my car. Even drove me home while the car was being repaired! Very friendly and expert service. Will be glad to come back and I can certainly recommend this dealer.
I had a custom 2023 Q7 order with a sales person (from August to February - it took 6 mos, as expected) but that person left and at that point I was concerned b/c they didn't tell me - I realized after no follow ups and bounced email. So I went to the dealership and was met by John Marble and he...
Always a pleasure working with the Audi staff, sales and service departments. Friendly, honest and helpful. Super easy process during the purchase of our car and our 1st service call was smooth and quick.
Always a pleasure working with the Audi staff, sales and service departments. Friendly, honest and helpful. Super easy process during the purchase of our car and our 1st service call was smooth and quick.
Always a pleasure working with the Audi staff, sales and service departments. Friendly, honest and helpful. Super easy process during the purchase of our car and our 1st service call was smooth and quick.
Always a pleasure working with the Audi staff, sales and service departments. Friendly, honest and helpful. Super easy process during the purchase of our car and our 1st service call was smooth and quick.
Mark was very helpful in facilitating the service. He also informed me of a prepaid routine service contract that will save me future expenses that goes with the car and is transferable.
Mark was very helpful in facilitating the service. He also informed me of a prepaid routine service contract that will save me future expenses that goes with the car and is transferable.
I had a problem with my car for over a year, that two other dealers could not correct. Audi Raleigh made my car awesome again! I would recommend their highly skilled team anytime.
I had a problem with my car for over a year, that two other dealers could not correct. Audi Raleigh made my car awesome again! I would recommend their highly skilled team anytime.
Scheduled an oil change and was informed that a part was in stock to take care of a prior leak that we were watching. Followed thru with the needed repairs with exellent results. Rich communicated at all points as repair progressed . My Audi is happy.
Scheduled an oil change and was informed that a part was in stock to take care of a prior leak that we were watching. Followed thru with the needed repairs with exellent results. Rich communicated at all points as repair progressed . My Audi is happy.
Charlie Hardy was my salesman...he provided an exceptional level of professionalism and expertise...he even personally delivered floor mats to my home after the dealership received them. Extra service!!
Bought my wife a 2022 Audi Q5. Love the car. The service at Audi Raleigh was incredible. I did the whole deal from my home. Didn't have to sit in the dealership all day. My salesman, Adam, kept me in the loop through the whole thing. Got a good deal on my trade and paid a fair price on the new car....
Awesome buying experience. John was the best sales guy I’ve ever experienced in a car dealership. Finance guy Eddy wasn’t super pushy with the extras so fantastic all around.
I bought my first Audi today and Raleigh Audi was a great experience. I was able to do most of the stuff online and Jerry was awesome and had the car pulled up and ready. He is so knowledgeable, friendly and trustworthy. I would highly recommend anyone to ask for him for your next Audi. 5 star all...
This was my second time going to Audi Raleigh, and the experience was seamless from start to finish. Friendly staff, communicative on time notifications, and the quality of service in general was top notch. I fully recommend them for your needs.
We came from Georgia, Nathan took care of us over the phone, all the paperwork. We went there and was out in an hour. The numbers were the same as discussed over the phone. Nathan was very good, I recommend him to anyone.
My sales man Adam K was exceptionally knowledgeable of the Audi product line and eager to make sure I was happy with the deal we struck for the car. Overall a great dealership.
Everyone in the service department is always professional, helpful and courteous. Every experience has been exceptional and I know that I’m a valued customer.
My MM1 screen software required an update, possibly a lengthy procedure. Advisor Ryan Harmer had a loaner ready and thoroughly explained the update process. 6 hours later I picked up my freshly washed car and left. All was simple and neat...as it should be. No surprises. I'm a recent transplant to...
My MM1 screen software required an update, possibly a lengthy procedure. Advisor Ryan Harmer had a loaner ready and thoroughly explained the update process. 6 hours later I picked up my freshly washed car and left. All was simple and neat...as it should be. No surprises. I'm a recent transplant to...
Great Dealership! Everyone is so helpful and nice! Highly recommend!! Very accommodating and made sure we were comfortable and taken care of! They also have great inventory!
Great Dealership! Everyone is so helpful and nice! Highly recommend!! Very accommodating and made sure we were comfortable and taken care of! They also have great inventory!
Excellent, friendly service!! Nick Price was the service consultant, and he was very informative and helpful. Assured me of the process and made the experience very smooth.
Excellent, friendly service!! Nick Price was the service consultant, and he was very informative and helpful. Assured me of the process and made the experience very smooth.
One salesman called to question me about my first review, which was odd. Otherwise my experience with them was.largely positive. Very pleased with my.vehicle and the staff were very friendly. Would recommend this dealer to a friend.
My experience was great. Nick Price made it easy and smooth. He went through each item explaining everything. I also got many videos one in particular by Chris was very informative. Thank you to all the team
My experience was great. Nick Price made it easy and smooth. He went through each item explaining everything. I also got many videos one in particular by Chris was very informative. Thank you to all the team
One salesman called to question me about my first review, which was odd. Otherwise my experience with them was.largely positive. Very pleased with my.vehicle and the staff were very friendly. Would recommend this dealer to a friend.
In and out in no time and great communication. Very professional. It took a while to get an appointment but everything was great. Go see John Marble if buying a new car.
In and out in no time and great communication. Very professional. It took a while to get an appointment but everything was great. Go see John Marble if buying a new car.
From scheduling, to the loaner car, to the promptness of repair and information flow, a very positive experience. I strongly recommend Leith Audi. There was nothing on which I think they could improve.
From scheduling, to the loaner car, to the promptness of repair and information flow, a very positive experience. I strongly recommend Leith Audi. There was nothing on which I think they could improve.
From scheduling, to the loaner car, to the promptness of repair and information flow, a very positive experience. I strongly recommend Leith Audi. There was nothing on which I think they could improve.
From scheduling, to the loaner car, to the promptness of repair and information flow, a very positive experience. I strongly recommend Leith Audi. There was nothing on which I think they could improve.
I brought my Q5 in for a tire problem. Ryan addressed that issue as well as a pending recall. Service was efficient and top-notch. This is an excellent dealership for service.
I brought my Q5 in for a tire problem. Ryan addressed that issue as well as a pending recall. Service was efficient and top-notch. This is an excellent dealership for service.
It always a pleasure to go back to this dealeship for Service. Steve Dutra has been taking care of my vehicle for years and he does an outstanding job.
It always a pleasure to go back to this dealeship for Service. Steve Dutra has been taking care of my vehicle for years and he does an outstanding job.
First time having my car serviced at Audi Raleigh. The experience was professional and seamless. Service advisor was very friendly and the job was completed quickly and to my satisfaction.
First time having my car serviced at Audi Raleigh. The experience was professional and seamless. Service advisor was very friendly and the job was completed quickly and to my satisfaction.
It took 6 weeks to get an appointment (for an oil change, tire rotation, state inspection). Once I got there, everything went fine. Got greeted, signed pre-prepared paperwork, got loaner vehicle (nice Q3) and was on my way. My car was ready in about 6 hours, and I was contacted to let me know it...
Service team worked with me to schedule my recall repair. Loaner lvehicle was waiting for me when I arrived, and the service coordinator was able to get me in and out in 15 minutes. Workedwas completed ahead of promised date, and so far everything seems to be functioning well.
Rich was an exceptional facilitator for my recall needs. He was very professional & knowledgeable of my car. His personable demeanor exceeded my expectations. He is to be commended for his job performance with customers.
I have had my current car for over 10 years and decided it was time to upgrade from my Kia so I Stoped by on a whim looking for a used car late one night. Sales associate Jay was exceptional kind and on point with all. I explained I was looking for a nice used car with low miles and in my $ range. ...
Rich was very professional and considerate. The Technician’s videos were informative and provided a connection to them. My first service experience at Audi of Raleigh was exceptional!
Service manager Ryan Harmer was friendly, attentive and professional. Walked me through all the services on my Q5 along with the cost of each. Ryan kept me up to date with where my Q5 was in the work process.
Service manager Ryan Harmer was friendly, attentive and professional. Walked me through all the services on my Q5 along with the cost of each. Ryan kept me up to date with where my Q5 was in the work process.
Took my 2021 A6 to Audi Raleigh for a recall related to a software update as well as a central locking issue. Ryan Harmer was the service consultant I worked with and he provided exceptional customer service. He kept me informed of progress and estimated time for completion of work. Upon collecting...
Took my 2021 A6 to Audi Raleigh for a recall related to a software update as well as a central locking issue. Ryan Harmer was the service consultant I worked with and he provided exceptional customer service. He kept me informed of progress and estimated time for completion of work. Upon collecting...
Great visit with Rich. Expeditated the whole process and was attentive to my requests. Service department was great - techs were competent and friendly. Thats all.
Great visit with Rich. Expeditated the whole process and was attentive to my requests. Service department was great - techs were competent and friendly. Thats all.
Nick Price took my phone call, got me in promptly for an emergency and got the car out the next day. Kudos to Nick and ownership for such a great staff. Thank you!
Nick Price took my phone call, got me in promptly for an emergency and got the car out the next day. Kudos to Nick and ownership for such a great staff. Thank you!
Mark K. always assists with car maintenance issues and regular check ups. This is my 3rd Audi with Raleigh (owned 3 others in Atlanta) and Mark has helped me maintain my vehicle throughout the past several years. He’s so awesome to work with…
Mark K. always assists with car maintenance issues and regular check ups. This is my 3rd Audi with Raleigh (owned 3 others in Atlanta) and Mark has helped me maintain my vehicle throughout the past several years. He’s so awesome to work with…
We had an exceptional experience with Jared. He was very easy to talk to and had the perfect suggestion for us. We ended up purchasing the very first car we test drove! Jared showed us everything we needed to know about our new car. The whole experience was very pleasant and Jared is hands down the...
My wife and I had a great experience at Audi of Raleigh. We were moving from NYC and needed to buy a new car quickly. Handling the paperwork while in the middle of an out of state move was complicated. However, Jerry and his team streamlined everything, accommodated our very limited schedule, and...
Jay was knew just what we were looking for and was so helpful in the purchase of our new Audi. He found the perfect car for us at the best price. He was our “tech advisor”; helped set up our phones, showed us how to operate CarPlay, etc. He even saved my favorite radio stations for me!!! He...
Enjoy working with Charley as he treats his customers with respect and truly cares for them. Everyone I’ve dealt with is extremely professional and knowledgeable. The store, service men and women, sales people, finance and front desk person answering calls and greeting people is very approachable...
Enjoy working with Charley as he treats his customers with respect and truly cares for them. Everyone I’ve dealt with is extremely professional and knowledgeable. The store, service men and women, sales people, finance and front desk person answering calls and greeting people is very approachable...
Was helped by Steve getting in and out of my yearly service fast and efficiently! Was helped right away and was brought in same day to get my car taken care of. Haven’t had an easier experience going to a dealership to get my car serviced. 5 star customer service!!!!
Was helped by Steve getting in and out of my yearly service fast and efficiently! Was helped right away and was brought in same day to get my car taken care of. Haven’t had an easier experience going to a dealership to get my car serviced. 5 star customer service!!!!
I brought in my car for it's 10,000 mile service and everything was handled well and professionally. It was all topped off by a courtesy car wash which was great. The staff at Audi Raleigh is excellent!
I brought in my car for it's 10,000 mile service and everything was handled well and professionally. It was all topped off by a courtesy car wash which was great. The staff at Audi Raleigh is excellent!
Mark Krier was so helpful and a pleasure to work with! If I could always work with him, I would be very pleased. He answered every question and took his time explaining everything.
Mark Krier was so helpful and a pleasure to work with! If I could always work with him, I would be very pleased. He answered every question and took his time explaining everything.
Great service and very professional . Kept me informed of progress during the repair process by sending messages and phone calls. When I picked up the car, they also assisted with helping me set up the audio and entry.
Great service and very professional . Kept me informed of progress during the repair process by sending messages and phone calls. When I picked up the car, they also assisted with helping me set up the audio and entry.
Jabir and staff were great with helping me find my car from start to finish! I came in on a Thursday evening 3 hrs before closing and we went on a test drive. Afterwards, I immediately knew this was the car for me! Jabir was patient and understanding. Next day we came back to make a down payment and...
Jabir and staff were great with helping me find my car from start to finish! I came in on a Thursday evening 3 hrs before closing and we went on a test drive. Afterwards, I immediately knew this was the car for me! Jabir was patient and understanding. Next day we came back to make a down payment and...
Kevyn Garnett sold us the 2022 Q8. Great guy! Very professional, answered all of my question (I had plenty), and he really tried to meet our needs.And it’s a fantastic car.
Thank you, Jabir! I appreciate the kindness and professionalism from the dealership staff. Jabir was my sales representative and he was top notch. We traveled three hours from Charlotte, NC to purchase the exact vehicle my spouse wanted. No worries, no issues and a very simple transaction in...
Everyone at the dealership were very helpful, and professional handling our purchase. We are still having problems understanding some of the controls. Larry and Miriam McMahon
I dropped my car off early morning on Saturday expecting to leave it for several days for my 60k service. I received my technician video at 10:30 am and the realignment video at noon. I picked it up the same day. Wonderful service.
Jabir was great in helping us getting the right car for my son. He was patient, meticulous, and relatable. It made all the difference on our car buying experience!
Jabir was great in helping us getting the right car for my son. He was patient, meticulous, and relatable. It made all the difference on our car buying experience!
Jabir was great in helping us getting the right car for my son. He was patient, meticulous, and relatable. It made all the difference on our car buying experience!
While traveling through RDU our Q7 had a flat tire warning. I called Mark at Audi Service who ask me to bring in asap . Took care in and the group checked and repaired tires quickly and we got back on the road. This is the 2nd time I have used Audi Raleigh and service has been exceptional. In this...
While traveling through RDU our Q7 had a flat tire warning. I called Mark at Audi Service who ask me to bring in asap . Took care in and the group checked and repaired tires quickly and we got back on the road. This is the 2nd time I have used Audi Raleigh and service has been exceptional. In this...
Service received was indeed exceptional and quite frankly, surpasses the service received at both LandRover dealerships/service centers as well as Rolls Royce of Raleigh. Well done.
Service received was indeed exceptional and quite frankly, surpasses the service received at both LandRover dealerships/service centers as well as Rolls Royce of Raleigh. Well done.
We had a great experience at Audi, Raleigh, NC. Bryant found the exact car he wanted with excellent customer service and attention-to-detail. I highly recommend this dealership. Our salesman, Jerry Povolotsky was very attentive and professional. Steve, in finance, rounded out our awesome...
We had a great experience at Audi, Raleigh, NC. Bryant found the exact car he wanted with excellent customer service and attention-to-detail. I highly recommend this dealership. Our salesman, Jerry Povolotsky was very attentive and professional. Steve, in finance, rounded out our awesome...
Steve always takes care of our vehicle needs with white glove service. The facilities are easy to access and very nice inside. Thanks for all your help.
Steve always takes care of our vehicle needs with white glove service. The facilities are easy to access and very nice inside. Thanks for all your help.
Ryan, my service representative, always kept in touch with the status of my car and was very professional and friendly. My car was clean and washed when I picked it up and they provided me with a great replacement vehicle so I didn't have to wait at the dealership. Overall a great, smooth process...
Ryan, my service representative, always kept in touch with the status of my car and was very professional and friendly. My car was clean and washed when I picked it up and they provided me with a great replacement vehicle so I didn't have to wait at the dealership. Overall a great, smooth process...
I had an excellent visit with Audi Raleigh and Steve Dutrow. The visit was complete, I was informed of all evaluations and charges and the car was great when I left. Steve kept me up to date time wise and this was most helpful as a loner car was not available. Will return in about 10,000 miles or...
I had an excellent visit with Audi Raleigh and Steve Dutrow. The visit was complete, I was informed of all evaluations and charges and the car was great when I left. Steve kept me up to date time wise and this was most helpful as a loner car was not available. Will return in about 10,000 miles or...
I had an excellent visit with Audi Raleigh and Steve Dutrow. The visit was complete, I was informed of all evaluations and charges and the car was great when I left. Steve kept me up to date time wise and this was most helpful as a loner car was not available. Will return in about 10,000 miles or...
I had an excellent visit with Audi Raleigh and Steve Dutrow. The visit was complete, I was informed of all evaluations and charges and the car was great when I left. Steve kept me up to date time wise and this was most helpful as a loner car was not available. Will return in about 10,000 miles or...
I was a million percent happy with all people and service especially Rich Kuhn the service consultant. Very very nice and helpful and kept me updated on progress of my car being serviced
I was a million percent happy with all people and service especially Rich Kuhn the service consultant. Very very nice and helpful and kept me updated on progress of my car being serviced
Jabir and the dealership were professional, polite and timely in the purchase of our new Audi. We traveled about three hours out of Charlotte to purchase our particular vehicle. Everybody was on time, there were no hidden surprises, and we left in a timely fashion. Overall, a great experience!...
Jabir and the dealership were professional, polite and timely in the purchase of our new Audi. We traveled about three hours out of Charlotte to purchase our particular vehicle. Everybody was on time, there were no hidden surprises, and we left in a timely fashion. Overall, a great experience!...
My family and I were looking for a smaller family vehicle to replace my wife’s Q5, we found a 2016 Audi Q3. Nathan answered the few questions I had at the time and I scheduled an appointment to test drive the vehicle. We liked it and started doing the paperwork for which Nathan our salesman never...
Jabir was a great salesperson to work with! As I approached the dealership, he was outside to welcome me. Jabir provided excellent service throughout the process.
Stopped into Audi just to take a look at a new SQ5. Nathan came out to help me as soon as I parked. Was very knowledgeable. Let us go on an extended test drive. He made all the numbers work and got me rolling out in no time at all. All in all a great experience!
As a whole, the service department has great systems to communicate the vehicle problems they have diagnosed, and to communicate a realistic time when the repair can be finished. I've got a 2014 Q5 TDI (that's the diesel) and I've had the good fortune of generally dealing with Rich Kuhn in the...
I was snooping by before going to the Mercedes dealership and came upon a Porsche Macan. Kevyn Garnett didn't hesitate to help me out with my spontaneous find of the Porsche and professionally helped me throughout the whole experience. One of the best experience I've ever had at a dealership....
This is my second car from Leith another good experience! Jerry was great, I called the dealership and he had the car I was interested in sitting up front ready to go. He made the purchase process go very smooth. I’d Highly recommend him and the dealership
I stopped in Audi Raleigh on a whim to see if I could pre order an RS3. As I was walking the lot I was apprehensive about what kind of salesman would come out to meet me, as let's face it, it's a total shot in the dark. I was greeted by Kevyn and I knew within 30 seconds it would be a fantastic...
Buying a car can be stressful but Jerry took all of that away! The car that I wanted was not on the lot but was to be delivered soon. Jerry made sure to update me and even sent me a picture of the car when it arrived, which was awesome; definitely above and beyond. Any questions or concerns I had...
These are great people to deal with, great atmosphere, they're willing to show you the vehicles, literature as well as test drive, iregardless of the price, I highly recommend them.
Great Experience from start to finish while buying my vehicle. Keyvn was easy to work with, professional, courteous, knowledgeable. I would definitely recommend this dealership to anyone wanting to buy an Audi!
Mark was very helpful since this was my first experience at your dealership. The mechanics were very thorough and informative as was Mark. I was also given a loaner vehicle to use to go to and from work which was convenient.
This is by far the best service department I've ever had the pleasure to use over my 49 years of driving. When a needed repair part was delayed for almost a month due to global supply chain issues, they were able to provide a loner in a relatively short period. I was able to use the loner for...
Great service. Done right the first time and done in a timely manner. I would recommend them for service on your Audi. Not sure why there is a 25 word minimum for the review. That's annoying.
It was truly a pleasure working with Jacqueline Pratt in the purchase of my Audi A8. She was totally professional, very knowledgeable and most of all very pleasant to work with. She stayed on task and stayed with me throughout the entire process, left no stones unturned. I felt very comfortable in...
Jabir was very helpful with helping me find the car I always wanted. I love my BMW 440i! He was knowledgeable about the car and let me ask all the questions I needed to. All the staff was friendly and helpful, highly recommend this dealership!
Steve Court
Jabir was very helpful with helping me find the car I always wanted. I love my BMW 440i! He was knowledgeable about the car and let me ask all the questions I needed to. All the staff was friendly and helpful, highly recommend this dealership!
Steve Court
Been a car owner since 1964 and this is the best place to trust with your vehicle. You are more than a number. Steve is the best advisor, bar none, and even Tutu likes to come in and get passed around We have been thru half a dozen or so of cars since we relocated to the area, but the Leith...
Been a car owner since 1964 and this is the best place to trust with your vehicle. You are more than a number. Steve is the best advisor, bar none, and even Tutu likes to come in and get passed around We have been thru half a dozen or so of cars since we relocated to the area, but the Leith...
I am very satisfied with the dealership experience. Jabir got me a very good deal with my trade in. I would highly recommend Jabir at Audi Raleigh for anyone who’s looking for a good deal on your new vehicles
I am very satisfied with the dealership experience. Jabir got me a very good deal with my trade in. I would highly recommend Jabir at Audi Raleigh for anyone who’s looking for a good deal on your new vehicles
My experience of buying Honda Civic with Jabir was exceptional. He is very professional, knowledgeable and Patient. It was great experience to work with you, Jabir. I would recommend Jabir to friends and families for a new or used cars.
My experience of buying Honda Civic with Jabir was exceptional. He is very professional, knowledgeable and Patient. It was great experience to work with you, Jabir. I would recommend Jabir to friends and families for a new or used cars.
Friendly, Knowledgeable, and Timeliness. Everyone at the service department is eager to help, comfortable accommodation while waiting. They make sure everyone leaves with satisfaction. I would recommend this dealership.
Friendly, Knowledgeable, and Timeliness. Everyone at the service department is eager to help, comfortable accommodation while waiting. They make sure everyone leaves with satisfaction. I would recommend this dealership.
Brought my car in for two recalls. The work was done quickly and without incident. I was provided a loaner vehicle which helped me keep my day going. A+ experience!
Brought my car in for two recalls. The work was done quickly and without incident. I was provided a loaner vehicle which helped me keep my day going. A+ experience!
Our salesperson was Nathan. He did an outstanding job accommodating us with all our requests to purchase our car. He was not pushy at all and we would highly recommend him.
I had been avoiding the service department at Audi after a bad experience. I had only been once and said I wouldn’t go back. Rich changed my mind. I had only gone in to ask a question and he was so helpful and true to his word that I decided to give them a second chance, and I’m so glad I did.
Purchased my 4th Q5 from Audi Raleigh and this time I got the Q5-e. Couldn’t be happier! Had a little delay in the car’s arrival that was no fault of the dealership and am delighted with the service I received from Jerry who was professional, easy to contact and provided good information about all...
I had a bad experience at Audi Cary trying to see a car was interested in. I called the Raleigh dealership and spoke with Nathan who was so nice and easy to work with! He has the car I was interested in ready to view the same day. He made the whole process of buying easy and was really helpful...
Great experience with JerryP! Purchased 2023 Q5 Jerry was Knowledgeable. Not pushy at all. Answered a barrage of questions. And followed up after the sale. BobG
I love love it here, and definitely would recommend everyone to come here. Jerry is the best. He was so patient and make sure I was happy with my purchase. I am super satisfied. Make sure to ask for Jerry when you come to get your new car.
While in Boone, NC, my Audi gave me a serious warning to find the nearest dealer. Not wanting to ruin my vacation with a 4 hour round-trip, I called Audi Raleigh -- my normal service center. Steve quickly gave me a safe solution to resolve the problem. Thanks so very much, Steve!
Kevyn Garnett was awesome and extremely knowledgeable. His customer service was fantastic and I’d highly recommend coming here! He certainly went above and beyond and that’s what creates a loyal customer!
We had a great experience buying a pre-owned Toyota 4runner from Audi Raleigh. Kevyn Garnett provided top notch service and was very helpful with the purchase.
I had a wonderful experience at Audi Raleigh. I worked with Nathan who was professional, patient, and personable. I ended up buying a Audi Q3, and the whole process was very informative. The Finance Officer was helpful and friendly. The facility was amazing and all the employees greeted you with a...
Had an amazing all-around experience! Jerry was awesome and made things very easy. He was very knowledgeable and had perfect communication. Couldn't have asked for someone better. I would definitely recommend Jerry and this location!
Although I didn't leave with a car the day I arrived at Audi, Jerry the salesman, was a HUGE help. Aside from being super knowledgeable on the inventory, realistic about numbers and insightful on the process, he guided me with genuine intent in what can be done in the months ahead to help! Jerry...
It was an absolute pleasure getting our E-Tron from Audi Raleigh. Jerry did a fantastic job of providing attentive, yet low-pressure service in making the best decision for our needs. He also followed through on securing assistance from a local electrician to install the necessary equipment for...
Had a great experience with Audi Raleigh from the moment I walked through the door "literately" greeted by Kevyn Garnett who was also walking in and immediately helped me with purchasing my A4. He was friendly and well versed with all the A-series that I was inquiring about. The entire staff...
Excellent. Kevyn G. made buying my Audi super fun and easy from start to finish. I mean, check out the bow! It was also nice to have someone walk me through all the tips and tricks. I absolutely love my new whip and am super happy with the experience.
It was really a nice experience to work with Jabir to buy my car. He is very professional and helpful to make it seamless the entire buying process. I would like to recommend my friends and family to work with Jabir for any future purchase.
It was really a nice experience to work with Jabir to buy my car. He is very professional and helpful to make it seamless the entire buying process. I would like to recommend my friends and family to work with Jabir for any future purchase.
Though this shop is highly busy with respect to schedule they were able to help me with urgent service need. Audi Raleigh is Highly professional, on time service, highly transparent, respectful, friendly service, and reliable.
Though this shop is highly busy with respect to schedule they were able to help me with urgent service need. Audi Raleigh is Highly professional, on time service, highly transparent, respectful, friendly service, and reliable.
Jabir Choudhry helped us find the right Audi for our family. We plan to go back to Audi Raleigh for our next car. He was very knowledgeable about different cars and attentive to our needs.
Jabir Choudhry helped us find the right Audi for our family. We plan to go back to Audi Raleigh for our next car. He was very knowledgeable about different cars and attentive to our needs.
Service advisor Rich was professional and highly responsive. He was respectful of my time and knowledgeable in answering my questions. He provided a loaner. Service was performed as requested.
Service advisor Rich was professional and highly responsive. He was respectful of my time and knowledgeable in answering my questions. He provided a loaner. Service was performed as requested.
Jabir provided outstanding customer service. He showed us a variety of vehicles until I was satisfied. After.the purchase, he also installed Audi connect and ensured that I was familiar with the technology inside the vehicle. I had an excellent experience with Audi Raleigh.
Jabir provided outstanding customer service. He showed us a variety of vehicles until I was satisfied. After.the purchase, he also installed Audi connect and ensured that I was familiar with the technology inside the vehicle. I had an excellent experience with Audi Raleigh.
Audi Raleigh is top notch. I say this after having dealt with a really bad Audi dealership in Ohio and a mediocre Audi dealership in Pennsylvania. When we called to make the appointment, as we've just moved to town, they offered us service for that very day. Wow, that's refreshing. When my husband...
Audi Raleigh is top notch. I say this after having dealt with a really bad Audi dealership in Ohio and a mediocre Audi dealership in Pennsylvania. When we called to make the appointment, as we've just moved to town, they offered us service for that very day. Wow, that's refreshing. When my husband...
Audi is Amazing! I went in for an oil change…and to start the service department was awesome! Went to look around while waiting and ended up trading my 2020 Audi for a 2022. Jacqueline is the Best! Went for a test drive while talking about the upgrades. Then spoke to David. Could not have...
Audi is Amazing! I went in for an oil change…and to start the service department was awesome! Went to look around while waiting and ended up trading my 2020 Audi for a 2022. Jacqueline is the Best! Went for a test drive while talking about the upgrades. Then spoke to David. Could not have...
Audi Raleigh’s service dept. is exceptional. They communicate constantly and make sure you understand all issues. They are the best auto service dealership I have ever used.
Audi Raleigh’s service dept. is exceptional. They communicate constantly and make sure you understand all issues. They are the best auto service dealership I have ever used.
I purchased a vehicle with Nathan. He was very helpful,accommodating, and friendly. He was very informative of the vehicles on the lot. Told him what I was looking for and he directed me to just what I needed. Very happy with my purchase.
Awesome buying experience with Audi Raleigh!Can’t say enough about the wealth of experience and knowledge of Salesperson, Jacqueline Pratt. Jacqueline was very friendly, professional and knowledgeable of the Audi line and comparable models. She made my wife and I very comfortable making our...
Had a great all around experience! Jerry was the man, called him pretty much when I was on the way to the dealership and he had the car I was interested in sitting up front ready to go for a test drive by the time I got there. He was super knowledgeable and made the purchase process go very smooth....
Great service here. Jacquline Pratt was wonderful. Hope she continues to have wonderful success here, and look forward to working with her in a few years. Thanks again
Mrs. Jacqueline Pratt is the best sales associate of all times. Not only did she provide excellent service but she gave great advice to my son. She made him feel confident in what he was doing. She was so kind to go over the features in the car and explain to him how those features worked. Her...
Jerry Povolotsky was the Audi specialist that help me find my new car. I preferred the Q5, Jerry was absolutely beyond patient helping me find the best one. He was extremely pleasant and knowledgeable; he made my experience so easy.
We had a great experience at Audi Raleigh. Jerry helped make a long awaited dream come true by finding us exactly what we wanted. We were ready to play hardball but he made us feel comfortable and confident in our purchase. Everyone was very genuine and professional.
Had a terrific experience this week with Jerry Povolotsky. Jerry was able to quickly (lighting fast) get a car to the Raleigh location for a test drive. Jerry handled everything with transparency, integrity and great service. Made purchasing a car a simple and easy experience. Highly recommend...
The team provided exceptional service. When I called, it was a busy day and they were short staffed. Rich made sure to return my call even though it was a full hour after they had closed. He scheduled a service for the next business to address a safety issue, recall and general maintenance. When...
I came in for a recall and the service manager was very friendly and knowledgeable. He walked me through the process and listened to my other concerns about my car. Everything was handled smoothly.
I had a great car buying experience at Audi Raleigh. Buying a car is often stressful but working with Jacqueline Pratt made it as seamless as possible. I really appreciated that she took the time to show me the features of multiple cars to make the best decision for me. I also had an issue due to a...
I had an absolutely amazing experience with Audi Raleigh thanks to Jaqueline Pratt! Not only was she great during the purchasing experience, but even after. She goes above and beyond for her customers, thank you Jaqueline!
Worked with Jerry on a used car purchase. He was great and answered all of my questions as well as went above and beyond. Was always available as well. Great buying experience with Jerry!
Audi Raleigh consistently meets or exceeds our expectations providing exceptional customer service and quality issue resolution! I would strongly recommend this group to continue to support our vehicle requirements.
Audi Raleigh consistently meets or exceeds our expectations providing exceptional customer service and quality issue resolution! I would strongly recommend this group to continue to support our vehicle requirements.
Service advisor and techs are great. We need more of these folks with these skill sets. I didn't have a service appointment and the service department was able to fit me in to address my issue.
Service advisor and techs are great. We need more of these folks with these skill sets. I didn't have a service appointment and the service department was able to fit me in to address my issue.
Follow up was good, sent video of car in the shop, texted alignment paperwork so I could review before authorizing this service, returned Q8 with clean interior & washed car.
Follow up was good, sent video of car in the shop, texted alignment paperwork so I could review before authorizing this service, returned Q8 with clean interior & washed car.
As a first time Audi buyer I brought my car to Audi of Raleigh and the experience could not have been better. The entire service department and especially Mark Krier, were super nice, and did a great job on my car. I will definitely be coming back in the future, and would recommend to anyone!
As a first time Audi buyer I brought my car to Audi of Raleigh and the experience could not have been better. The entire service department and especially Mark Krier, were super nice, and did a great job on my car. I will definitely be coming back in the future, and would recommend to anyone!
I brought in my car for service at the Raleigh facility and was well received. By the personnel there. I was afforded a comfortable waiting area was also given timely updates as to the progress being made.
I brought in my car for service at the Raleigh facility and was well received. By the personnel there. I was afforded a comfortable waiting area was also given timely updates as to the progress being made.
I am very please with the service I received each time I am in for maintenance. The staff is very professional, friendly and caring.
The waiting area very clean.
I am very please with the service I received each time I am in for maintenance. The staff is very professional, friendly and caring.
The waiting area very clean.
Check engine light went off, they fit me in (drop off) and it was ready to go the next day. Good job. Thank you
Check engine light went off, they fit me in (drop off) and it was ready to go the next day. Good job. Thank you
Check engine light went off, they fit me in (drop off) and it was ready to go the next day. Good job. Thank you
Check engine light went off, they fit me in (drop off) and it was ready to go the next day. Good job. Thank you
Everything about the service experience was first rate. I would highly recommend Audi Raleigh. All my questions were answered, no matter how bothersome. Mark was very helpful.
Everything about the service experience was first rate. I would highly recommend Audi Raleigh. All my questions were answered, no matter how bothersome. Mark was very helpful.
Very efficient, quick and complete. Everyone was very pleasant and courteous. Have been using their services for quite some time. I plan to continue to bring my car here.
Very efficient, quick and complete. Everyone was very pleasant and courteous. Have been using their services for quite some time. I plan to continue to bring my car here.
Rich went far and above the call of duty helping me with my issues! I showed up without any appointment and in a bit of a bind and Rich and the whole dealership delivered for me!
Rich went far and above the call of duty helping me with my issues! I showed up without any appointment and in a bit of a bind and Rich and the whole dealership delivered for me!
Great experience buying a new A4. Jabir was very helpful and knowledgeable in answering all of my questions. Highly recommend! Jabir went above and beyond to make everything go smoothly! I love my A4.
Great experience buying a new A4. Jabir was very helpful and knowledgeable in answering all of my questions. Highly recommend! Jabir went above and beyond to make everything go smoothly! I love my A4.
I had a great experience at Audi Raleigh with Jabir. It was well staffed and not overcrowded. I was given ample time to ask questions and to do test drives across multiple cars. Felt informed - and they were persistent and organized - but not overly pressured. David Washburn was also very pleasant...
I had a great experience at Audi Raleigh with Jabir. It was well staffed and not overcrowded. I was given ample time to ask questions and to do test drives across multiple cars. Felt informed - and they were persistent and organized - but not overly pressured. David Washburn was also very pleasant...
My family and I had a great experience at Audi Raleigh. Jabir and the rest of the team made the entire process of purchasing our vehicle as smoothly as possible in timely manner. Would definitely recommend this dealership to our friends and family.
Adam and Tommy were great. Went out and found the exact car I wanted and stayed in contact the whole way through. Zero pressure experience. Will buy my next car from a Leith deelership.
What a breath of fresh air. Recently I visited Audi of Raleigh to look at a Q7 & Q8. I was greeted with a warm welcome from their lovely receptionist and assigned a sales rep by the name of Jerry.From start to finish Jerry was extraordinary. He was very attentive to my needs, very knowledgeable of...
I highly recommend this dealership. Nathan, the sales guy was really helpful, he responded immediately by text and by phone, once he knew what we were looking for he do his best to find the right car for us, he keep us informed untill we get it. Once on the shop he was patient answering all our...
Nathan at Audi was nothing short of AH - MAZING!!! He was patient, kind and very informative! He wasn’t pushy and made sure that I understood everything that was being offered to me. He definitely made my car purchase experience a great one! I would recommend everyone to go see him!
We stopped by on a whim to check out the new inventory at Audi Raleigh. We were greeted by sales rep Jared Faircloth. Jared was personable and showed us what Audi had to offer. We were completely impressed and wound up writing up a purchase offer. Jared was thorough throughout the entire process...
Nathan Perales was my Audi Brand Specialist, and he made my car buying experience easy and smooth. I was at the dealership no longer than 2 hours, including the time that I spent looking on the lot and test driving a vehicle. He answered all questions that I had, and even called to follow up with me...
I have always had the worst car purchasing/leasing experiences, I just dread it. However, working with Jacqueline Pratt absolutely turned the whole process around for me! She is so knowledgeable, kind, helpful and considerate. She really cared to learn about my financial circumstances and car needs...
Awesome experience- Charlie is a great salesperson! Entire staff was friendly and focused on efficiency which was great.Bought our last car there as well and would absolutely do it again!
Hello, everyone, I would like to share my experience with the WORLD, I was at the very best dealership I've ever experienced, it is Audi of Raleigh everyone and I really mean everyone was so so amicable, and the Salesperson was (is) so very friendly and patient, she took the time to be sure I...
Hello, everyone, I would like to share my experience with the WORLD, I was at the very best dealership I've ever experienced, it is Audi of Raleigh everyone and I really mean everyone was so so amicable, and the Salesperson was (is) so very friendly and patient, she took the time to be sure I...
My first Audi and I am so excited. Thanks to Nathan Perales for all your help, all the phone calls, and all the texts to get everything done for us. It was a very pleasant experience. Thanks again to all!
Ryan was so helpful in leasing my new car. He spent a lot of time getting my technology set up - he is a great asset to Audi Raleigh! Of course, always love Jason too!!!
Nathan was extremely responsive. He communicated professionally and was able to get answers to all questions I had.He and the entire staff did everything they told me that they would do! Great follow up along the way and after the sale was complete.Recommend the dealership, they made everything...
I don't normally write reviews for anything, but given the positive experience from my recent purchase, and the current car buying economic climate I felt compelled. I searched online and requested a test drive. I received a call from sales rep Adam the next morning and scheduled a test drive the...
Thanks to Nathan at Leith Audi who assisted me with the recent purchase of my car. Nathan was personable, professional and extremely patient. Missing documents on my end delayed the purchasing process by a few weeks. During that time, Nathan called me several times to check in and provide me with...
We went to this Audi dealer recently. We met Jacqueline. She was our sales rep. I have worked with multiple sales reps before at different dealers but have never before experienced such humble and knowledgeable salesperson. She knew answers to all our questions about Audi. Also, she could on the...
I would like to thank Nathan Perales for the exceptional customer service he provided with my recent purchase of my Audi A5. He took the time and explained to me all of the details of the vehicle even as far as syncing my phone after purchase. He was very thorough and patient with all of my...
My salesperson was Jacqueline and not only was my experience informative it was fun, thank you Jacqueline for making me enjoy spending my money lol. I also want to thank Tommy and the rest of the staff for the help with my purchase, you guys really are the best.
My salesperson was Jacqueline and not only was my experience informative it was fun, thank you Jacqueline for making me enjoy spending my money lol. I also want to thank Tommy and the rest of the staff for the help with my purchase, you guys really are the best.
I was very satisfied with the customer service at Audi Raleigh during my recent purchase of a Q5. Jacqueline was extremely helpful and patient, and was able to find the exact vehicle to fit my needs.
I was very satisfied with the customer service at Audi Raleigh during my recent purchase of a Q5. Jacqueline was extremely helpful and patient, and was able to find the exact vehicle to fit my needs.
Ease of purchasing a vehicle. From the moment we walked into the showroom we were greeted by J. Povolosky. He offered his superb assistance and I never felt sized up or judged. I told him what I was looking for and he exceeded my expectations. Not once did he make assumptions and I chose the car I...
Ease of purchasing a vehicle. From the moment we walked into the showroom we were greeted by J. Povolosky. He offered his superb assistance and I never felt sized up or judged. I told him what I was looking for and he exceeded my expectations. Not once did he make assumptions and I chose the car I...
I purchased. 2022 Audi A4. The service & skills were excellent . My Audi sales consultant provided full details. And kept me informed with all process He followed up after sale many time to make sure I was satisfied with A4
This is my 6th Audi I've purchased. The cars are truly exceptional as are the staff at Leith Audi. My last two purchases have been handled by a very professional and involved sales person, Jay Fuqua making the purchase an all the more positive experience. The Service group is also very...
Salesperson Jabir Choudhry was easy to work with and extremely knowledgeable of all options, models and best fit for us. Tommy Desrosiers was also great and made everything quick and easy in the financing department was also incredible to work with.
Overall really great experience working with Jabir Choudhry on purchasing my new car. Made car purchasing very easy and straight forward and all my questions were answered very thoroughly. Jabir also provided very sound advice on certain things that were important to me. Highly recommended!
As always, Raleigh Audi treated me just right when it came to purchasing my leased car - even detailing it before handing it back to me. Professional, personal service with a smile!
I highly recommend Audi Raleigh, specifically Jacqueline Pratt, for your car purchasing needs. I was considering purchasing a new SUV for most of 2021. I live in northern Virginia, stopped by Audi Raleigh while on vacation in November last year, where I met Jacqueline. I was interested in the Q...
I purchased my first brand new Audi from this dealership. It was one of the best car-buying experiences I ever had. The sales associate, Nathan, contacted as soon as I made an inquiry over the internet. He was pleasant and patient the entire time, from start to finish.The finance manager made the...
We had a great experience at Leith Audi. Chris was our sales rep and he made the experience very easy. He was very knowledgeable, organized, and never came across as pushy like so many car salesman in the past have been when we’ve tried to buy cars. I had a meeting I needed to get home for before I...
Purchased a Q5 Audi from Carvana took to Audi Raleigh to do prepurchase inspection im really happy i did because there were issues that Carvana did not see in their 150 point inspection so now Audi is addressing these issue at Carvana expense and it was Quite a bill but they will make it like new...
What a great car buying experience! I had the pleasure of working with Adam Kayarian, who called me immediately upon submitting an online request for information. During the test drive he patiently explained all the features of car and answered all my questions. The entire process was very well...
I recently purchased my first Audi (Q3) and I couldn't be happier. Nathan Perales was nothing short of perfection. He made the buying process so easy and was wonderful to work with. Everyone at the dealership was amazing. If you are thinking about an Audi- go see Nathan!!
I highly recommend Audi Raleigh. They have great customer service and are easy to work with. You should check them out if you are in the market for a new automobile.
I highly recommend Audi Raleigh. They have great customer service and are easy to work with. You should check them out if you are in the market for a new automobile.
My salesman, Jerry Povolotskt, was very professional and knowledgeable. He kept me informed of progress of my Q5 purchase as the was being built, shipped, and transported. Excellent customer service.
My salesman, Jerry Povolotskt, was very professional and knowledgeable. He kept me informed of progress of my Q5 purchase as the was being built, shipped, and transported. Excellent customer service.
I highly recommend Audi Raleigh, specifically Jacqueline Pratt, for your car purchasing needs. I was considering purchasing a new SUV for most of 2021. I live in northern Virginia, stopped by Audi Raleigh while on vacation in November last year, where I met Jacqueline. I was interested in the Q...
I highly recommend Audi Raleigh, specifically Jacqueline Pratt, for your car purchasing needs. I was considering purchasing a new SUV for most of 2021. I live in northern Virginia, stopped by Audi Raleigh while on vacation in November last year, where I met Jacqueline. I was interested in the Q...
Great salesperson, very professional and patient. If you have a difficult customer, this is the sales person I would use.
I would come back and buy another car from Jacqueline
Great salesperson, very professional and patient. If you have a difficult customer, this is the sales person I would use.
I would come back and buy another car from Jacqueline
Jacqueline Pratt gave us excellent customer service, from phone to in person. She went above our expectations.
Give Jacqueline a call she’s the real deal
Jacqueline Pratt gave us excellent customer service, from phone to in person. She went above our expectations.
Give Jacqueline a call she’s the real deal
Jacqueline Pratt was extremely helpful and patient with me throughout my car buying experience. I would recommend anyone buying a car from this dealership. Thanks
Jacqueline Pratt was extremely helpful and patient with me throughout my car buying experience. I would recommend anyone buying a car from this dealership. Thanks
John Marble and Tommy made my car buying experience amazing! I could not recommend them enough! I absolutely love my new Q3 and am grateful to have worked with them!
Absolutely the easiest car buying experience Ive ever had. The entire staff was friendly and helpful. Jason Tremlett and John Marble did an awesome job in sales along with Tommy in finance. Great experience.
Visited Audi Raleigh for preventative maintenance. Rich, my service representative, was very communicative, kept me in the loop on my service at all times, and was very flexible in working around my schedule. Overall, a great experience at Audi Raleigh--I'll be back.
I contacted Audi Raleigh via their website regarding a 2020 used car. Jerry Povolotsky reached out to me via email with helpful information right away. He was up front and honest. Did not pressure about seeing the car but let me know he was available if I wanted to come check it out. Meeting in...
I recently bought a 2021 Audi Q5 at Raleigh Audi and I had the best service! My friend referred me to Jay Furca and I am so glad he did. Jay was on vacation when I contacted him about seriously buying the car. He quickly answered my text and put me in touch with John- another nice salesman at...
Fast and user-friendly service. Comfy waiting room and very helpful staff. They aim to please, save money where possible and earn your loyalty. Very satisfied.
Response from the owner Replied: Thank you! Aaron.
I recommend sales specialist Adam K if you are interested in a car at this location. He is patient, attentive, and very informative. He knows his stuff. It made for a nice car buying experience. Enjoying my new A4 S Line with Premium Plus package!!
Nice and clean dealership. Friendly and courteous staff. Stellar professionalism. Super sweet receptionist. Mark Krier is an amazing service advisor. Well worth a visit.
Response from the owner Replied: Thank you! Pam. Jewel and Mark truly appreciate your recognition of their efforts. Enjoy that Q7!
Charlie Hardy is amazing person to work with at Audi of Raleigh. Working with him I felt No-pressure & I didn't feel rushed at all. I felt like he was very attentive to all my needs and wants in a vehicle. Charlie is also very professional and knowledgeable on the Audi Brand and cars in general. He...
I moved from a different state where I received a high level of service for two years. I hoped to receive the same service with Audi Raleigh. I was greatly surprised at the level of care, even during the pandemic, that Audi Raleigh provided. They were very generous on the loaner model I received. I...
Chris Sutton was a pleasure to work with! He didnt pressure me to purchase a car, was incredibly knowledgeable, and worked hard to get answers for all my questions. He was also very responsive, he finished the paper work quickly, and he was sociable throughout the process. David Washburn was also...
I just moved from the New York City area for work and needed a car ASAP. Chris Sutton was absolutely awesome in helping me get into a brand new Audi (no small task at this point in time). He's super knowledgeable about the vehicles, had a super chill demeanor (which I greatly needed while strung...
Jacqueline Pratt is amazing! She worked with me to ensure my first car buying experience went as smooth and quick as possible! I definitely would recommend anyone who is looking for a car, new or used, to stop by Leith Audi on Capital Blvd!
John Marble provides customer service on a level that is making you feel like his own family. He listened to exactly what I wanted and what was important to me in my car buying experience with him. His knowledge, expertise and putting my needs first made him SO easy to work with! Trust him and run,...
I just got my 2018 Audi S4 from this dealership with the amazing help from Chris Sutton. The experience I have received from him was amazing . He never pressured me on the sale , communicating was awesome , he answered all the things I was looking for from performance wise , and technology!! That 6...
Chris was a excellent salesman and made the transition go smoothly. They also had the best prices. So good, we traveled over 350 miles from Delaware for my sons car. Thanks alot!
Very nice facility in North Raleigh. Everyone was very helpful and our associate Jerry did a great job. No pressure, no pushing us to buy something we didn't need. great experience overall. Thank you Jerry and Audi Raleigh!
Awesome place great sales people especially John marble. It was enjoyable and a learning experience. I would recommend them for all your automotive needs.
Chris Sutton was amazing to work with. If I could give 10 stars I would. Hands down the best car buying experience ever. I saw the most perfect car on the lot and was able to test drive it immediately. I had an errand to run before I could purchase it and Chris was so patient with me. It felt like...
Wow! What a great dealership. Top notch service, clean facilities, and a great staff. We had the pleasure of working with Charlie and he was great! He helped us find the exact car that we wanted (we live 2 hours from the dealership). I would definitely recommend!!
Charlie Hardy was a great help and an awesome conversation starter. He made the car buying experience fun and easy. Walked us through anything we asked and provided a lot of insight into the vehicle we were interested in.
Charlie was great throughout the entire process. He kept us up to date, was responsive to our questions and when it came time to purchase the car, made the process incredibly quick and easy. I would highly recommend Charlie and their team at Audi Raleigh.
I just got My audi from Raleigh and i was assisted by Mr Jabir Chodhry, who was very knowledgeable and helpful. Every paper work was completed by him, which is so very rare these days at the dealerships. Kind and hard working man. Highly recommended! Thankyou mr JC and audi raleigh for making the...
John Marble is absolutely fantastic! Haven’t had an experience buying a car that felt this smooth - ever. Tom in the financing department was also incredible to work with. Leith Audi is top notch!
I purchased a Audi S5 from Raleigh Audi and trust me the service and communication with Jared was amazing. Driving from Va. was every penny. Jared I appreciate you so much the three hours trip going back to Va. the Audi S5 was amazing and super fast. “...
I purchased a Audi S5 from Raleigh Audi and trust me the service and communication with Jared was amazing. Driving from Va. was every penny. Jared I appreciate you so much the three hours trip going back to Va. the Audi S5 was amazing and super fast. “...
I had a great experience working with Jacqueline Pratt leasing a 2022 Audi Allroad, a model that is not readily available particularly this year. After contacting other dealers closer to me without results I gave Audi of Raleigh a call. She went above and beyond expectation to obtain the exact...
I had a great experience working with Jacqueline Pratt leasing a 2022 Audi Allroad, a model that is not readily available particularly this year. After contacting other dealers closer to me without results I gave Audi of Raleigh a call. She went above and beyond expectation to obtain the exact...
I got my Audi A5 2022 from Audi Raleigh and I was assisted by Mr. Jabir Choudhry, who was very helpful and knowledge able. He knew every detail about the cars and helped us with his genuine opinions. The dealership it very professional and friendly.
I got my Audi A5 2022 from Audi Raleigh and I was assisted by Mr. Jabir Choudhry, who was very helpful and knowledge able. He knew every detail about the cars and helped us with his genuine opinions. The dealership it very professional and friendly.
I got my audi last week and i was assisted with Mr.Jabir, the most knowledgeable and humble guy with plenty of patience. He was of great help from booking a car to my insurance. Thankyou Audi Raleigh for the great experience.
I got my audi last week and i was assisted with Mr.Jabir, the most knowledgeable and humble guy with plenty of patience. He was of great help from booking a car to my insurance. Thankyou Audi Raleigh for the great experience.
I recently purchased a vehicle from Audi of Raleigh after visiting numerous dealerships in the Triangle and Triad areas. My Salesperson was Jabir Choudhry. Jabir saw me on site and quickly offered assistance. He was very knowledgeable about the vehicle I had in mind and he did a great job...
I recently purchased a vehicle from Audi of Raleigh after visiting numerous dealerships in the Triangle and Triad areas. My Salesperson was Jabir Choudhry. Jabir saw me on site and quickly offered assistance. He was very knowledgeable about the vehicle I had in mind and he did a great job...
Jabir and the Audi Raleigh Dealership were great. They were Very accommodating, efficient, and made the car buying process painless. I’ve never owned an Audi so really looking forward to it!
Jabir and the Audi Raleigh Dealership were great. They were Very accommodating, efficient, and made the car buying process painless. I’ve never owned an Audi so really looking forward to it!
I have been driving Audi's car for ten years and decided to update my old Audi A4. I made an order of a new 2022 Audi A4 in September and got it in December before Christmas day. It's such a long journey. Jabir Choudhry helped and assisted me in the process of trading an old car and buying a new car.
I have been driving Audi's car for ten years and decided to update my old Audi A4. I made an order of a new 2022 Audi A4 in September and got it in December before Christmas day. It's such a long journey. Jabir Choudhry helped and assisted me in the process of trading an old car and buying a new car.
The buying experience here is the best with Mr Jabir Choudhry. He made the process of buying a car a breeze. In Addition we noticed one of the tires was worn a bit more and they replaced all four and put new brake pads on. Im proud to be apart of the Audi family and would like to thank Mr. Choudhry...
The buying experience here is the best with Mr Jabir Choudhry. He made the process of buying a car a breeze. In Addition we noticed one of the tires was worn a bit more and they replaced all four and put new brake pads on. I’m proud to be apart of the Audi family and would like to thank Mr. Choudhry...
On the day that I purchased my vehicle I had visited three establishments. Hands-down, the experience at Audi Raleigh was superior. All of the staff was courteous and the showroom is gorgeous. Jabir Choudry was exceptional. I commend his professional and friendly manor, and recommend him highly.
On the day that I purchased my vehicle I had visited three establishments. Hands-down, the experience at Audi Raleigh was superior. All of the staff was courteous and the showroom is gorgeous. Jabir Choudry was exceptional. I commend his professional and friendly manor, and recommend him highly.
We had the best purchase experience! Purchasing a car is usually a long and tedious process but Jabir and his Management team made it a great experience. Jabir was amazing and went above and beyond to help us. We had a concern with one of the tires, instead of fixing it, he just replaced the 4 tires...
We had the best purchase experience! Purchasing a car is usually a long and tedious process but Jabir and his Management team made it a great experience. Jabir was amazing and went above and beyond to help us. We had a concern with one of the tires, instead of fixing it, he just replaced the 4 tires...
Jabir was excellent to work with from the beginning of the process. I didn't feel pressured at all and was able to choose the right option for me. I love my A5 coupe! He was informative and even after the process he stayed in touch to help set up the program in the car. Very satisfied!
Jabir was excellent to work with from the beginning of the process. I didn't feel pressured at all and was able to choose the right option for me. I love my A5 coupe! He was informative and even after the process he stayed in touch to help set up the program in the car. Very satisfied!
Great experience at Audi Raleigh. As soon as we entered the dealership, we were greeted by Jacqueline Pratt. Jacqueline was very helpful. This was my first car purchase and she made it easy and was very helpful in finding the right vehicle for me. I would recommend Audi Raleigh and Audi Brand...
Great experience at Audi Raleigh. As soon as we entered the dealership, we were greeted by Jacqueline Pratt. Jacqueline was very helpful. This was my first car purchase and she made it easy and was very helpful in finding the right vehicle for me. I would recommend Audi Raleigh and Audi Brand...
Jabir, very professional, from the beginning of the end of the buying process was awesome knowledgeable of the Audi products, and answer all questions highly recommended
Jabir, very professional, from the beginning of the end of the buying process was awesome knowledgeable of the Audi products, and answer all questions highly recommended
Dealing with difficult customers is a test for any business. Today, I was a difficult customer. The service team at Audi Raleigh tried to put me off for legitimate reasons. I continued to push for immediate attention. Through the entire interaction, the staff were polite and mindful of the needs of...
Jabir was absolutely excellent to work with during our sale/purchase transaction at Audi Raleigh. He is knowledgeable, helpful, and very kind. Highest regards Mr. Jabir.
Jabir was absolutely excellent to work with during our sale/purchase transaction at Audi Raleigh. He is knowledgeable, helpful, and very kind. Highest regards Mr. Jabir.
I had a superb experience working with John Marble (sales) and Tommy Desrosiers (finance). Both gentleman listened to what I was interested in, made helpful recommendations without being pushy or self-serving, and modeled the best customer service I have ever received in the car buying process. I...
Leased a brand new Audi from Mr. Jabir. He was very helpful in the process. He laid out all the options based on what I wanted. At the end of the day, he provided me the space to make my own decision and did not force anything upon me. I would do business with Audi Raleigh and Mr. Jabir again.
Leased a brand new Audi from Mr. Jabir. He was very helpful in the process. He laid out all the options based on what I wanted. At the end of the day, he provided me the space to make my own decision and did not force anything upon me. I would do business with Audi Raleigh and Mr. Jabir again.
Jabir was very helpful in the car buying process. He listened to what we were interested in and showed us all options that we had. He was very kind and not pushy at all during the whole process. Would recommend working with him. Thanks!
Jabir was very helpful in the car buying process. He listened to what we were interested in and showed us all options that we had. He was very kind and not pushy at all during the whole process. Would recommend working with him. Thanks!
Jabir was very responsive and professional. Thoroughly enjoyed the buying experience - by far the EASIEST purchase I've made in a long time. I'd highly recommend buying from them!
Jabir greeted us at the door. We were just there to see the district green in person. We test drove an A5 coupe. After talking to Jabir and due to my previous internet searches, I realized if I wanted the 2021 A5 in the beautiful district green it would be hard to find. Jabir got us a quote on the...
Jabir greeted us at the door. We were just there to see the district green in person. We test drove an A5 coupe. After talking to Jabir and due to my previous internet searches, I realized if I wanted the 2021 A5 in the beautiful district green it would be hard to find. Jabir got us a quote on the...
I've been a audi car owner for 7 years. I took my car for services all over the country. I think Audi Raleigh has great services and they are very responsive. I once found out that I got charged for the wrong service and they refunded me immediately. They also appreciate customers feedback. Great...
I was looking for a used BMW X5 and there was 1 on their lot. I contacted the dealership and was connected with Charlie Hardy. He was so helpful! He knew I was driving an hour and a half to Raleigh to look at a few cars. I got held up at the dealership right before I was on my way to Audi. I called...
I was looking for a used BMW X5 and there was 1 on their lot. I contacted the dealership and was connected with Charlie Hardy. He was so helpful! He knew I was driving an hour and a half to Raleigh to look at a few cars. I got held up at the dealership right before I was on my way to Audi. I called...
Purchased a car with Mr Jabir. Awesome guy. He was friendly, professional and knowledgeable.
Also appreciated his kindness with all my thousand questions.
Really awesome.
Purchased a car with Mr Jabir. Awesome guy. He was friendly, professional and knowledgeable.
Also appreciated his kindness with all my thousand questions.
Really awesome.
Working with Jabir was a pleasure and a breeze. Any questions or request he was able to answer or address in immediately. He also allowed me the time to make sure I was comfortable with my decision. It was the best experience I have had yet buying a car.
Working with Jabir was a pleasure and a breeze. Any questions or request he was able to answer or address in immediately. He also allowed me the time to make sure I was comfortable with my decision. It was the best experience I have had yet buying a car.
We just purchased another car from Jabir Choudhry. He is a friendly, knowledgeable, and professional sales person. This is the second time we purchased an Audi from Jabir and we are very pleased to have worked with him.
We just purchased another car from Jabir Choudhry. He is a friendly, knowledgeable, and professional sales person. This is the second time we purchased an Audi from Jabir and we are very pleased to have worked with him.
I just purchased an A5 from Jabir Choudhry. He was the best always communicated with me throughout the entire process. The whole team Jabir, David, and Jason provided excellent customer service and were available if I had any questions or concerns. I am so happy with my new car!
I just purchased an A5 from Jabir Choudhry. He was the best always communicated with me throughout the entire process. The whole team Jabir, David, and Jason provided excellent customer service and were available if I had any questions or concerns. I am so happy with my new car!
Appreciate the support and honesty I received from the dealership. Both Rich and Justin were great with their feedback and helped me prioritize based on the diagnostics that were performed. Thanks for a positive experience!
Quick service, I was in and out compared to the all day experience it takes with buying a vehicle typically. Everette was great, had a great experience with him as a Sales Representative, communicated well, wasn't pushy. This is my second time buying from Audi Raleigh, both times were the best...
Mark Krier has been my Outstanding go to person since buying my first Audi in 11. Now have an A7 and TT and enjoy them always.Found Audi Raleigh a great place for a car guy like me to lounge/hang out or window shop while waiting. Service is -always- satisfying, with accurate results.
Response from the owner Replied: Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.The Audi Raleigh Team
Response from the owner Replied: Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help.The Audi Raleigh Team
Jay F at Audi Raleigh made buying a car such an easy, non-stressful experience! I arrived at the dealership an hour before closing time and he gladly assisted me without feeling rushed. I knew what car I was looking for so he let me take two for a quick test drive and gave me his honest opinion on...
Our experience at the Audi Dealership in Raleigh was fantastic. David Blankenship welcomed us and showed us everything on the Audi Q7 we purchased he was patient and kind. He kept open communication and was readily available to assist us with any questions and concerns even on his day off he picked...
Angie and the service team were great. Flexible scheduling. They were able to get me my loaner vehicle no hassle. I loved the service technician video walking me through the process and their assessment.Keep up the great work service team!
I really enjoyed working with Everett. Everett was friendly, welcoming, and very knowledgeable. I was excited about my car. He helped increase that excitement, along with David. David was great also. He helped put together a warranty package specifically for me. I felt comfortable and at ease...
Ryan was extremely helpful and kept us updated on the delivery. Everyone at the dealership was friendly and knowledgeable and made us feel very comfortable. We ordered our 2021 Q5 and it arrived two weeks early...we are delighted.
Steve in service and Jay in sales are the best in the business. Having long term passionate employees that always make you feel welcome in a car dealership is amazing and, in my past experience, not the norm. Congrats to ownership and management for doing what it takes to keep these superstars...
Excellent and on time service for my Q5. I was given an excellent, nearly new loaner car by my Angie, my Service Advisor and it allowed me pursue a normal day and return in the afternoon to pick up my car. All service was completed skillfully and on time. Thanks.Joe Moore
I have had to take my Audi in three times now for service since I purchased it in July of last year. Twice for routine maintenance and this last time for warranty work. The first two times were flawless. This third time, I am pretty impressed. My check engine light came on Friday evening on my way...
I went in to Audi of a Raleigh to purchase a used vehicle they took on trade. I dealt with Ryan and he was courteous, friendly, and helpful during the entire process. He communicated with me and gave me advice on how to make the whole process a smooth transaction, he even allowed my 11year old to...
Steve in service is the man. I had an Audi R8 sent over from a Chevy dealer down the road to be PPI'd before purchasing it.I'm coming from NY to buy the car and needed it done by Saturday and he moved heaven and earth to squeeze the car into their already busy schedule. He also had no hesitation...
Mark Krier and team do a terrific job of keeping my Audi running in top form. Professionalism and craftsmanship abound. One of the best dealerships ever.
Response from the owner Replied: Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.The Audi Raleigh Team
Helpful, professional and friendly staff made my first new car experience in over 20+ years enjoyable and painless. Brand Specialist, Jabir Choudhry, was informative and a pleasure to work with while he answered all our questions and helped to find the perfect car to match my needs. Tommy...
Response from the owner Replied: Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.The Audi Raleigh Team
Audi of Raleigh set up an appointment for me to have RimGuard repair my 2015 Q7 rim that was mutilated after I had to get a leaking tire patched at a quick oil change place. After the terrible experience I suffered at the oil change place, it was amazing to receive such wonderful customer service...
My salesperson Ms. Pratt was fantastic! Mr. Roscoe the General Manager was equally kind and welcoming! This is my third Audi A6 bought from them and each time the experience is delightful! I recommend them to all!
Working with Jabir was a breeze. I emailed him to let him know Id like to test drive one of the vehicles on the lot. He had it ready to go by the time I arrived. I ended up purchasing the vehicle. He wasnt pushy and communicated with me in a timely manner from start to finish. Lastly, the finance...
Overall, everyone is so helpful and welcoming. Rich is my service advisor and he is great to work with every time I bring my Q5 in for service. It's helpful to know I have a dedicated advisor to speak with for all my service needs.
The AUDI service department is always very kind and efficient. They get to know their clients and make them feel like they are the most important people in the world. I love my Q5 and I love the Audi Raleigh Service Department.
Excellent out of town purchase experience, great price on car & trade in without haggling. Harry & Jay were men of their word what we agreed to verbally actually happened, no bait and switch. Price much better than Charlotte area Audi stores made it worth the drive
I worked with David Blankinship. He was professional, courteous, and helpful. I live 3.5 hours away and he was very good at maintaining communication and offered to take pictures and help in any way possible.
I had a great experience buying a pre-owned vehicle at Leith Audi Raleigh. Jacqueline Pratt and Tommy Desrosiers were both wonderful to work with, and frankly, just fun to shoot the breeze with. I stongly recommend buying a car at Leith Audi Raleigh.
My car required a warranty repair, and everything was handled seamlessly between Audi corporate and Audi service by my advisor, Angie! Customer service is always exceptional at Audi of Raleigh, and I will never take my car anywhere else.
Jacqueline Pratt is a knowledgeable, friendly and easy salesperson to work with at this location. She took the stress out of what can be a stressful purchase.
Services are performed accordingly. Im just disappointed with the car wash as my rims had a few brake dust residue that was quite visible after the wash. It might not be a big issue for the dealership, however, when I hand wash my car, I pay particular attention to making sure the rims are cleaned...
I had a great experience buying a pre-owned vehicle at Leith Audi Raleigh. Jacqueline Pratt and Tommy Desrosiers were both wonderful to work with, and frankly, just fun to shoot the breeze with. I stongly recommend buying a car at Leith Audi Raleigh.
My salesperson Ms. Pratt was fantastic! Mr. Roscoe the General Manager was equally kind and welcoming! This is my third Audi A6 bought from them and each time the experience is delightful! I recommend them to all!
My friend Jabir is a top of line salesmen. He is extremely knowledgeable about every aspect when it comes to the Audi car. I highly recommend contacting Jabir if you want top tier service and a deal that cant be beat.
My friend Jabir is a top of line salesmen. He is extremely knowledgeable about every aspect when it comes to the Audi car. I highly recommend contacting Jabir if you want top tier service and a deal that can’t be beat.
Jacqueline Pratt is a knowledgeable, friendly and easy salesperson to work with at this location. She took the stress out of what can be a stressful purchase.
Overall, everyone is so helpful and welcoming. Rich is my service advisor and he is great to work with every time I bring my Q5 in for service. It's helpful to know I have a dedicated advisor to speak with for all my service needs.
Jabir was very responsive and professional. Thoroughly enjoyed the buying experience - by far the EASIEST purchase I've made in a long time. I'd highly recommend buying from them!
Working with Jabir was a breeze. I emailed him to let him know Id like to test drive one of the vehicles on the lot. He had it ready to go by the time I arrived. I ended up purchasing the vehicle. He wasnt pushy and communicated with me in a timely manner from start to finish. Lastly, the finance...
Working with Jabir was fast, fun and exceeded my expectations. From the test drive to financing, the experience was quick and painless! I highly recommend.
Working with Jabir was fast, fun and exceeded my expectations. From the test drive to financing, the experience was quick and painless! I highly recommend.
I worked with David Blankinship. He was professional, courteous, and helpful. I live 3.5 hours away and he was very good at maintaining communication and offered to take pictures and help in any way possible.
My experience with Audi Raleigh was nothing short of amazing! Jabir Choudhry did a phenomenal job at answering all of my questions, making sure I was comfortable with the vehicle, and getting me a great deal. Additionally, he was a joy to work with. Highly recommend Jabir and Audi Raleigh for all of...
When I first walk-in til the time I left , Jabir made my first Audi purchase a welcoming experience. This gentleman was very personable, accommodating , and knowledgeable.
When I first walk-in til the time I left , Jabir made my first Audi purchase a welcoming experience. This gentleman was very personable, accommodating , and knowledgeable.
My experience with Audi Raleigh was nothing short of amazing! Jabir Choudhry did a phenomenal job at answering all of my questions, making sure I was comfortable with the vehicle, and getting me a great deal. Additionally, he was a joy to work with. Highly recommend Jabir and Audi Raleigh for all of...
My experience with Audi Raleigh was nothing short of amazing! Jabir Choudhry did a phenomenal job at answering all of my questions, making sure I was comfortable with the vehicle, and getting me a great deal. Additionally, he was a joy to work with. Highly recommend Jabir and Audi Raleigh for all of...
My experience with Audi Raleigh was nothing short of amazing! Jabir Choudhry did a phenomenal job at answering all of my questions, making sure I was comfortable with the vehicle, and getting me a great deal. Additionally, he was a joy to work with. Highly recommend Jabir and Audi Raleigh for all of...
The customer service is really great. Had a pleasant experience with both the salesperson, who delineated on the specs of the car (Jabir) as well as the manager (Tommy) who explained me the contracts and the nuances of various audi packages and helped me to choose the right ones.
Overall the...
The customer service is really great. Had a pleasant experience with both the salesperson, who delineated on the specs of the car (Jabir) as well as the manager (Tommy) who explained me the contracts and the nuances of various audi packages and helped me to choose the right ones.
Overall the...
The customer service is really great. Had a pleasant experience with both the salesperson, who delineated on the specs of the car (Jabir) as well as the manager (Tommy) who explained me the contracts and the nuances of various audi packages and helped me to choose the right ones.Overall the...
The AUDI service department is always very kind and efficient. They get to know their clients and make them feel like they are the most important people in the world. I love my Q5 and I love the Audi Raleigh Service Department.
I highly recommend Audi of Raleigh as they were very accommodating to me specifically Chris McCarthy and Christian McDonald . So if you all guys looking for Audi cars, please dont hesitate and they will make you feel comfortable and help you all the way.
The dealership was friendly and accommodating. The sales reps all were nice and helpful. Jabir was responsive and show ed my vehicle quickly. I knew what I wanted and he didn't waist time showing it to me.
The dealership was friendly and accommodating. The sales reps all were nice and helpful. Jabir was responsive and show ed my vehicle quickly. I knew what I wanted and he didn't waist time showing it to me.
David Blankenship was very helpful and explained everything in detail. Excellent to work with! He listened to our needs and requests while assisting us in making an educated decision.
David Blankenship was very helpful and explained everything in detail. Excellent to work with! He listened to our needs and requests while assisting us in making an educated decision.
Excellent out of town purchase experience, great price on car & trade in without haggling. Harry & Jay were men of their word what we agreed to verbally actually happened, no bait and switch. Price much better than Charlotte area Audi stores made it worth the drive
Services are performed accordingly. Im just disappointed with the car wash as my rims had a few brake dust residue that was quite visible after the wash. It might not be a big issue for the dealership, however, when I hand wash my car, I pay particular attention to making sure the rims are cleaned...
Jay F at Audi Raleigh made buying a car such an easy, non-stressful experience! I arrived at the dealership an hour before closing time and he gladly assisted me without feeling rushed. I knew what car I was looking for so he let me take two for a quick test drive and gave me his honest opinion on...
Excellent out of town purchase experience, great price on car & trade in without haggling. Harry then Jay were men of their word what we agreed to verbally happened. Price much better than Charlotte Audi stores.
My car required a warranty repair, and everything was handled seamlessly between Audi corporate and Audi service by my advisor, Angie! Customer service is always exceptional at Audi of Raleigh, and I will never take my car anywhere else.
Mr. Jabir Choudhry made buying a car a very pleasant experience and patiently helped me secure a great deal on my car. I will definitely be revisiting him for my car needs in the future and I 100% recommend him for anyone who is looking for a new/used car in Raleigh.
My sales person is Mr. Choudhry, he was very helpful and true to his word. He got us a great deal on a new A3 and we are very happy with the car and Mr. Choudhry.
I highly recommend Mr. Choudhry.
Mr. Jabir Choudhry made buying a car a very pleasant experience and patiently helped me secure a great deal on my car. I will definitely be revisiting him for my car needs in the future and I 100% recommend him for anyone who is looking for a new/used car in Raleigh.
My sales person is Mr. Choudhry, he was very helpful and true to his word. He got us a great deal on a new A3 and we are very happy with the car and Mr. Choudhry.
I highly recommend Mr. Choudhry.
Customer service was top notch! The vehicle we wanted was sold before we got a chance to see it(totally our fault with working). However, just the texts and...
I had a Great experience with Raleigh Audi and Mr. Choudhry. Would definitely buy from this dealership and salesperson. Again in the future. Good Luck!
I had a Great experience with Raleigh Audi and Mr. Choudhry. Would definitely buy from this dealership and salesperson. Again in the future. Good Luck!
Our experience at the Audi Dealership in Raleigh was fantastic. David Blankenship welcomed us and showed us everything on the Audi Q7 we purchased he was patient and kind. He kept open communication and was readily available to assist us with any questions and concerns even on his day off he picked...
Had a great experience here at Leith Audi. David Blankenship was very efficient at explaining the Audi features and at processing the car trade-in & final sale. He showed us all of the cars available & we picked the one we wanted after the test drive. All staff are very friendly & efficient. I feel...
Mr Choudhry is a kind and competent sales consultant. I appreciated his gracious demeanor and willingness to work with and for us in regards to our trade in and ultimate purchase. He broke the mold in our minds of your typical dealer representative. Thank you Jamir!
Had a great experience here at Leith Audi. David Blankenship was very efficient at explaining the Audi features and at processing the car trade-in & final sale. He showed us all of the cars available & we picked the one we wanted after the test drive. All staff are very friendly & efficient. I feel...
Mr Choudhry is a kind and competent sales consultant. I appreciated his gracious demeanor and willingness to work with and for us in regards to our trade in and ultimate purchase. He broke the mold in our minds of your typical dealer representative. Thank you Jamir!
I had a very good experience with Jabir Choudhry last week at Audi in Raleigh. So good, that I bought car in one visit. Hes been very responsive and his whole team made this purchase as easy as possible.
Tom B
I had a very good experience with Jabir Choudhry last week at Audi in Raleigh. So good, that I bought car in one visit. He’s been very responsive and his whole team made this purchase as easy as possible.
Tom B
Angie and the service team were great. Flexible scheduling. They were able to get me my loaner vehicle no hassle. I loved the service technician video walking me through the process and their assessment.Keep up the great work service team!
Excellent service and whole process went very smooth. Jabir is an excellent sales representative, very helpful and very professional. Highly recommended and looking forward to continue working with them.
Excellent service and whole process went very smooth. Jabir is an excellent sales representative, very helpful and very professional. Highly recommended and looking forward to continue working with them.
I really enjoyed working with Everett. Everett was friendly, welcoming, and very knowledgeable. I was excited about my car. He helped increase that excitement, along with David. David was great also. He helped put together a warranty package specifically for me. I felt comfortable and at ease...
Ryan was extremely helpful and kept us updated on the delivery. Everyone at the dealership was friendly and knowledgeable and made us feel very comfortable. We ordered our 2021 Q5 and it arrived two weeks early...we are delighted.
The sales staff is outstanding and knowledgeable. The service and parts folks are as well. Excellent place to purchase a vehicle, new or used, get your vehicle serviced, or find the parts you need. Highly recommended.
As the owner of an Audi this was my most pleasant car buying experience. The entire Sales Team including finance was very friendly, knowledgeable and professional. The Salesperson that I specifically worked with was Jacqueline Pratt, she was simply the best and provided excellent customer service...
As the owner of an Audi this was my most pleasant car buying experience. The entire Sales Team including finance was very friendly, knowledgeable and professional. The Salesperson that I specifically worked with was Jacqueline Pratt, she was simply the best and provided excellent customer service...
I am a long time owner of Audi's and having a great experience with a dealership is very important to me. This is a lasting relationship. Audi Raleigh has been very attentive to my needs and has gone out of their way to help me with all my needs. Customer service attitude is abundant throughout the...
I am a long time owner of Audi's and having a great experience with a dealership is very important to me. This is a lasting relationship. Audi Raleigh has been very attentive to my needs and has gone out of their way to help me with all my needs. Customer service attitude is abundant throughout the...
Excellent and on time service for my Q5. I was given an excellent, nearly new loaner car by my Angie, my Service Advisor and it allowed me pursue a normal day and return in the afternoon to pick up my car. All service was completed skillfully and on time. Thanks.Joe Moore
Jabir Choudhry helped me convert my lease into a purchase. He was very professional, attentive, and friendly. He kept me updated throughout the entire process of service and purchase.
Jabir Choudhry helped me convert my lease into a purchase. He was very professional, attentive, and friendly. He kept me updated throughout the entire process of service and purchase.
My experience with Audi Raleigh was easy and efficient. I would be happy to work with them again in the future. Their entire team was professional and friendly.
My experience with Audi Raleigh was easy and efficient. I would be happy to work with them again in the future. Their entire team was professional and friendly.
My experience with Audi Raleigh was easy and efficient. I would be happy to work with them again in the future. Their entire team was professional and friendly.
My experience with Audi Raleigh was easy and efficient. I would be happy to work with them again in the future. Their entire team was professional and friendly.
Jabir was incredibly helpful. We were looking for a car that was easier for elderly parents to get in and out of. We were able to take it home and let Mom & Dad try it out safely. We are very happy with the service and our new car.
Had a WONDERFUL experience at Audi of Raleigh. I purchased a vehicle with the help of Jabir; he is very friendly and professional in representing Audi. I was also very pleased with their customer service from Sales to the Finance Dept. (Tommy and Richard) Thank you all very much!!! You all...
Had a WONDERFUL experience at Audi of Raleigh. I purchased a vehicle with the help of Jabir; he is very friendly and professional in representing Audi. I was also very pleased with their customer service from Sales to the Finance Dept. (Tommy and Richard) Thank you all very much!!! You all...
Jabir was incredibly helpful. We were looking for a car that was easier for elderly parents to get in and out of. We were able to take it home and let Mom & Dad try it out safely. We are very happy with the service and our new car.
The Leith Audi dealership was a great car buying experience. Jabir was accommodating and considerate ensuring we knew that he was there specifically to help us! Dave was great and made sure the deal was exactly what we wanted.
We will be returning for our next purchase!
The Leith Audi dealership was a great car buying experience. Jabir was accommodating and considerate ensuring we knew that he was there specifically to help us! Dave was great and made sure the deal was exactly what we wanted.
We will be returning for our next purchase!
Steve in service and Jay in sales are the best in the business. Having long term passionate employees that always make you feel welcome in a car dealership is amazing and, in my past experience, not the norm. Congrats to ownership and management for doing what it takes to keep these superstars...
I went in to Audi of a Raleigh to purchase a used vehicle they took on trade. I dealt with Ryan and he was courteous, friendly, and helpful during the entire process. He communicated with me and gave me advice on how to make the whole process a smooth transaction, he even allowed my 11year old to...
What a great experience we had at Audi Raleigh. From the moment we set foot on the lot, Jabir was attentive and helpful in our car buying process. We were not able to land the first car we test drove, but Jabir went above and beyond to find us a great alternative that was ten times better than the...
What a great experience we had at Audi Raleigh. From the moment we set foot on the lot, Jabir was attentive and helpful in our car buying process. We were not able to land the first car we test drove, but Jabir went above and beyond to find us a great alternative that was ten times better than the...
We were so impressed with Garrett and the Audi Raleigh team. He knew so much about the vehicles! We enjoyed working with him and felt very confident in our purchase because of his knowledge and expertise.
I bought a CPO S3 from Jabir Choudhry, and he made my buying experience the most pleasurable of any I've had at any dealership. Everyone at Audi Raleigh was helpful and professional for that matter. I did the majority of my transaction online, and it was as simple as signing paperwork when I...
Jabir was very helpful and patient with me and got me in to a great car for my budget! It was easy to get leased and on my way. Everyone in the office was pleasant and gracious.
Jabir was very helpful and patient with me and got me in to a great car for my budget! It was easy to get leased and on my way. Everyone in the office was pleasant and gracious.
I bought a CPO S3 from Jabir Choudhry, and he made my buying experience the most pleasurable of any I've had at any dealership. Everyone at Audi Raleigh was helpful and professional for that matter. I did the majority of my transaction online, and it was as simple as signing paperwork when I...
I purchased my Audi from a non-Audi dealership, but I needed a part replaced. I was instructed to contact an Audi dealership. Jason was the first person I spoke to and saw at the dealership. He was very professional and genuine. We received fantastic customer service overall. We most likely will...
Steve in service is the man. I had an Audi R8 sent over from a Chevy dealer down the road to be PPI'd before purchasing it.I'm coming from NY to buy the car and needed it done by Saturday and he moved heaven and earth to squeeze the car into their already busy schedule. He also had no hesitation...
I had a great experience getting my first Audi - an A5 - and Jabir was super helpful in the process. He kept in contact and worked to get me a great deal. Overall great experience, and Im really happy with my new car!
I had a great experience getting my first Audi - an A5 - and Jabir was super helpful in the process. He kept in contact and worked to get me a great deal. Overall great experience, and I’m really happy with my new car!
Attentive customer rep from start to finish of appointment. Clear communication. Seemed like a pretty covid-safe environment. Well-maintained facility; spotless waiting area.
Response from the owner Replied: We appreciate your marvelous feedback, David. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again!The Audi Raleigh Team
I purchased my Audi from a non-Audi dealership, but I needed a part replaced. I was instructed to contact an Audi dealership. Jason was the first person I spoke to and saw at the dealership. He was very professional and genuine. We received fantastic customer service overall. We most likely will...
I have had to take my Audi in three times now for service since I purchased it in July of last year. Twice for routine maintenance and this last time for warranty work. The first two times were flawless. This third time, I am pretty impressed. My check engine light came on Friday evening on my way...
Mark Krier and team do a terrific job of keeping my Audi running in top form. Professionalism and craftsmanship abound. One of the best dealerships ever.
Response from the owner Replied: Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.The Audi Raleigh Team
Response from the owner Replied: Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.The Audi Raleigh Team
Jabir was excellent to work with, great experience! The entire transaction was smooth and hassle free. I definitely recommend Audi Raleigh to anyone looking for a great car.
Jabir was excellent to work with, great experience! The entire transaction was smooth and hassle free. I definitely recommend Audi Raleigh to anyone looking for a great car.
Mark Krier and team do a terrific job of keeping my Audi running in top form. Professionalism and craftsmanship abound. One of the best dealerships ever.
Response from the owner Replied: Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.The Audi Raleigh Team
Attentive customer rep from start to finish of appointment. Clear communication. Seemed like a pretty covid-safe environment. Well-maintained facility; spotless waiting area.
Response from the owner Replied: We appreciate your marvelous feedback, David. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again!The Audi Raleigh Team
Efficient, friendly and informative...great car buying experience! Our brand specialist, Jabir Choudhry, was patient and did an excellent job answering questions. Negotiations were straight forward and the Audi staff easily created a win-win. Weve driven Mercedes for 25 years and just made the...
Efficient, friendly and informative...great car buying experience! Our brand specialist, Jabir Choudhry, was patient and did an excellent job answering questions. Negotiations were straight forward and the Audi staff easily created a win-win. We’ve driven Mercedes for 25 years and just made the...
Helpful, professional and friendly staff made my first new car experience in over 20+ years enjoyable and painless. Brand Specialist, Jabir Choudhry, was informative and a pleasure to work with while he answered all our questions and helped to find the perfect car to match my needs. Tommy...
Response from the owner Replied: Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.The Audi Raleigh Team
Operator error was the result of my AC diagnostic. Cons: The check in process took way too long. I had an appointment but the service guy that was supposed to assist me was on the phone when I arrived. There were so many people standing around that I wasn't sure why they couldn't take the call. If...
Operator error was the result of my AC diagnostic. Cons: The check in process took way too long. I had an appointment but the service guy that was supposed to assist me was on the phone when I arrived. There were so many people standing around that I wasn't sure why they couldn't take the call. If...
Operator error was the result of my AC diagnostic. Cons: The check in process took way too long. I had an appointment but the service guy that was supposed to assist me was on the phone when I arrived. There were so many people standing around that I wasn't sure why they couldn't take the call. If...
Response from the owner Replied: Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.The Audi Raleigh Team
My husband and I bought a car from the Audi dealership and we worked with Jabir Choudhry and he was very helpful and gracious. The entire team was willing to help in any way possible. Great place to buy a car, we will be back.
My husband and I bought a car from the Audi dealership and we worked with Jabir Choudhry and he was very helpful and gracious. The entire team was willing to help in any way possible. Great place to buy a car, we will be back.
Response from the owner Replied: We appreciate your marvelous feedback, David. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again!The Audi Raleigh Team
I had a great experience at this dealership. I misses out on this car but my experience was so good I asked them to find me another one. They are located...
Response from the owner Replied: Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.The Audi Raleigh Team
Even though we werent able to purchase a car from them they still were incredibly friendly and did not put any pressure on us. John showed us cars and was...
Response from the owner Replied: Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help.The Audi Raleigh Team
Response from the owner Replied: Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help.The Audi Raleigh Team
Response from the owner Replied: Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.The Audi Raleigh Team
Mark Krier has been my Outstanding go to person since buying my first Audi in 11. Now have an A7 and TT and enjoy them always.Found Audi Raleigh a great place for a car guy like me to lounge/hang out or window shop while waiting. Service is -always- satisfying, with accurate results.
Response from the owner Replied: Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.The Audi Raleigh Team
Quick service, I was in and out compared to the all day experience it takes with buying a vehicle typically. Everette was great, had a great experience with him as a Sales Representative, communicated well, wasn't pushy. This is my second time buying from Audi Raleigh, both times were the best...
Appreciate the support and honesty I received from the dealership. Both Rich and Justin were great with their feedback and helped me prioritize based on the diagnostics that were performed. Thanks for a positive experience!
John was prompt, helpful and really went above and beyond. A very smooth buying experience! Would recommend Audi Raleigh to everyone!
Audi Raleigh Replied: Thank you so much for the nice review, Leslie! We really appreciate this feedback and we'll be certain to share your compliments with John and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure!Best regards, The Audi Raleigh Team
Excellent on all aspects of the sale/service process!/Personnel: Harry/Jayson/Tommy & David/Jay/Mark are the best!/I highly recommend Audi Raleigh - a quality team for a quality car!
Jason, Ryan, Tommy and David all did a fantastic job when it was time to trade up my Q3 for a Q5. Courteous, professional, warm and attentive, I could not have had a better experience. They all went above and beyond. I left extremely happy with my new car and the way that it was all handled. Thanks...
I had my 2017 Audi Q7 in for a malfunctioning adaptive cruise control and a check engine light. Garrett was excellent to work with, gave me timely updates and delivered my vehicle repaired under warranty as promised. Audi Raleigh is a great dealership and I highly recommend them,
Our purchasing experience with Jabir Choudhry was great. The whole staff is great. I would definitely purchase from them again. Great service. The McNeill family.
Our purchasing experience with Jabir Choudhry was great. The whole staff is great. I would definitely purchase from them again. Great service. The McNeill family.
I am grateful for the service I received at Audi Raleigh for two reasons: 1. My A7 is running as good as new; and 2. They went outside of their normal policy to accommodate me with an insurance discrepancy.Great service + a sensitivity to customers = quality.
The attentiveness to my frequent and specific requests. Will was willing to work quickly to get what I needed or wanted. The responsiveness was outstanding. The down to earth atmosphere was great. The team was very knowledgeable about the product both the car and technology with the car. ...
Service is incredible at this Audi location. Tom called me often to keep me informed and was very thorough. My car was returned to me like it was brand new (car wash, vacuum, gas). Incredible customer service and very professional staff both in the office and service department.
I bought a car here. The process was smooth and it actually felt like the salesman was trying to educate me about the car and let me choose what I needed rather than push it onto me. The staff is very polite and good natured. The car was prepped and clean right as I was finished doing paperwork so I...
Drew was my salesman. I had a good experience in the dealership with very attentive staff and a user friendly showroom. There was no pressure to buy and negotiations were flexible. Drew has been very responsive to all my followup issues/questions regarding the vehicle.
The salesman (John Marble) was very pleasant to deal with from start to finish. No pressure what so ever. The price that we negotiated was reasonable and he kept me informed about the delivery updates that he received on my new order.When I took delivery of my car I did not notice a minor blemish on...
We had a friendly and knowledgeable salesman that made our experience at Audi of Raleigh a positive one. We were made to feel comfortable through the entire process and were never made to feel unimportant. We were however informed AFTER we purchased the vehicle that the vehicle code was missing....
We worked with John Marble on the purchase of our vehicle this week. He was very friendly and helpful and made the car buying process quick and painless! Great job!
I appreciated the fact that Steve Duda was able to work my car into their regular maintenance schedule and accommodating a trip I had previously scheduled to drop family off at the airport. As always, Steve was very hospitable and set me up in the business room to do work while waiting for my car to...
Drew, Tommy, Harry, and Ron, made me feel important. I bought a gorgeous Porsche, I have already sold 2 homes using the car as my sales Vehicle for my clients.When I arrived Drew was very low pressure kind and natural.He was very respectful and treated me amazingly.I had a very specific need in my...
Warm Friendly staff! Mark and Garrett are so nice and the service is spot on and future recommendations made. I appreciate the cost analysis prior and post to my appointment.
Very pleased with Audi Raleigh. They took good care of me and my vehicle. Maggie, the service advisor, was really friendly and helpful as well as informative.
Best buying experience I've ever had. Got the car I wanted at the price I wanted and bought the thing over my lunch break. I HIGHLY recommend buying from Audi Raleigh and Michael Matyas.
Great experience with Audi Raleigh. Began as an online request and ended up working with Chris McCarthy throughout. Very knowledgeable on all the vehicles, test drove a few and ended up with an A7. Had one hiccup that Chris actually fixed. I had ordered a car as there were none in inventory at...
Ron in management, Michael in sales and Garrett in service have me sold to Audi. Not only as a nice vehicle but also to the Audi Experience. Superior service and hospitality has dealership the best I have ever visited.
Garrett was incredibly kind and patient when I came in to have my Audi a4 issues fixed. A bit frustrated, he was able to calm any worries I had about paying thousands of dollars on my brand new car. Of course, this is one of the biggest fears I think we all have when it comes to our vehicles,...
Service department was willing to work me in on short notice with no appointment. I had hit a pothole while traveling for the holidays and wanted to get alignment and balancing checked before putting too many more miles on the car. Steve was very helpful and kept me well informed throughout the...
My salesperson, Everett was one of the easiest people I've had the pleasure of working with. I came in without an appointment and was paired up with him on a new vehicle. One of the best car buying experiences I've had.Tommy in Finance was the absolute best person I've ever worked with from a...
These people are heaven sent!! I purchased my Audi from Atlanta a couple months ago only because Raleigh didn't have exactly what I was looking for. I've had to visit this dealership a couple times and they have treated me far better than the dealership I purchased my car from. I will purchase my...
I am grateful for the service I received at Audi Raleigh for two reasons: 1. My A7 is running as good as new; and 2. They went outside of their normal policy to accommodate me with an insurance discrepancy.Great service + a sensitivity to customers = quality.
I got my car serviced under warranty and Audi was great. They had my car for a few days so I got a loaner which was awesome. Maggie was so nice and very informative however when I returned for my car I WAS DISAPPOINTED THAT AUDI DID NOT WASH OR VACUUM MY AUDI. My husband has a Benz and at every...
The Service Department is TOP NOTCH!! While on vacation from Georgia my drivers side door was stuck in the locked position and the door would not shut. I contacted Audi directly and they were going to send a tow truck. I decided to call Audi in Raleigh as a last ditch effort, spoke to Maggie (who...
If you know me, then you know what I endorse and what my family drives. I bought a pair of S4's from these guys and never looked back. I have used Sales, Service and , use the Parts department on a weekly , sometimes daily basis. I repair and restore Audi's exclusively. I find the same...
Such a pleasant experience. The staff was so polite, prompt and treated me with the upmost respect. Car was well cared for. Completed changes the typical service experience.
Very Busy Dealership but they go out of their way to assist you. Mechanics are top notch. From the GM to the Service Manager they are personally engaged. Steve Dudra always gets it done.My Thanks
Visited the Audi Raleigh dealership yesterday and I received a helping hand from Mr. Jabir Choudhry. He went out his way to make sure everything I needed was set up before I left. Mr. Rich Levine was also able to show me how to operate certain functions of my new car. Greatly appreciate these...
The Service Advisor Steve Dutra did an amazing job representing your brand. He was extremely polite and professional and went out of his way to ensure I was informed and comfortable while I waited for the service to be done.
The salesman and staff were extremely helpful and accommodating to my needs. I was provided with prompt service and knowledgeable answers to my questions.
I recently bought a used Camry from Audi Raleigh. This was the best experience that I have had buying a car. Jabir Choudhry was very helpful and honest. All employees that I dealt with were very polite. I recommend buying from this dealership.
I know a lot of car salesman in the area but I always find myself going back to JC whenever its time to get a car because he ALWAYS gets me the best deal and I always leave feeling like I got the best value for my money. At the end of the day, what Im paying is the biggest deciding factor for me...
We have been shopping for a larger SUV for several months now to fit our growing family. After several visits to other dealerships, we purchased an Audi Q7 from Audi Raleigh 2 days after visiting. Our salesperson, Jabir, was very helpful in finding the perfect size, color, packages and price for us.
The issue was resolved, thank you to the Audi leadership. It was a shame it came to posting the story publicly, but I look forward to returning my business to Audi Raleigh.----What a HORRIBLE dealership. Full story below (they don't contest, just don't care about the customer, only their bottom...
We were treated like a friend from the initial phone call with Mr Ron Rascoe, to the greeting by Mr Everett Jones on arrival at the dealership. Mr. Tommy Desrosier also felt like a long lost friend. We did not feel pressured or rushed into a decision on buying the vehicle. We felt very comfortable...
Probably the most pleasurable buying experience I've had. Great sales staff, not pushy at all. Chris in sales did a great job of listening to what I wanted instead of assuming what I wanted. I felt he cared to understand my point of view on my buying experience. Finance team was great and sales...
Fast and user-friendly service. Comfy waiting room and very helpful staff. They aim to please, save money where possible and earn your loyalty. Very satisfied.
My sales experience with Audi Raleigh was fantastic. I choose the dealership because of searching for a particular color/equipment combination of CPO Q5. During the entire process everyone was extremely professional, polite, and considerate of my time. I initially dealt with Jay Furca over the phone...
Visited the Audi Raleigh dealership yesterday and I received a helping hand from Mr. Jabir Choudhry. He went out his way to make sure everything I needed was set up before I left. Mr. Rich Levine was also able to show me how to operate certain functions of my new car. Greatly appreciate these...
If you know me, then you know what I endorse and what my family drives. I bought a pair of S4's from these guys and never looked back. I have used Sales, Service and , use the Parts department on a weekly , sometimes daily basis. I repair and restore Audi's exclusively. I find the same...
Excellent on all aspects of the sale/service process!/Personnel: Harry/Jayson/Tommy & David/Jay/Mark are the best!/I highly recommend Audi Raleigh - a quality team for a quality car!
The Service Department is TOP NOTCH!! While on vacation from Georgia my drivers side door was stuck in the locked position and the door would not shut. I contacted Audi directly and they were going to send a tow truck. I decided to call Audi in Raleigh as a last ditch effort, spoke to Maggie (who...
My purchasing experience was great! The whole Audit Team worked to make as fast as possible, and they accomplished to make the whole
Buying process in less than 02 hours.
Special kudos to Mr, Jabir, who was impeccable and treat his customers with integrity and focused on their interests
My purchasing experience was great! The whole Audit Team worked to make as fast as possible, and they accomplished to make the whole
Buying process in less than 02 hours.
Special kudos to Mr, Jabir, who was impeccable and treat his customers with integrity and focused on their interests
The Service Advisor Steve Dutra did an amazing job representing your brand. He was extremely polite and professional and went out of his way to ensure I was informed and comfortable while I waited for the service to be done.
My salesperson, Everett was one of the easiest people I've had the pleasure of working with. I came in without an appointment and was paired up with him on a new vehicle. One of the best car buying experiences I've had.Tommy in Finance was the absolute best person I've ever worked with from a...
I got my car serviced under warranty and Audi was great. They had my car for a few days so I got a loaner which was awesome. Maggie was so nice and very informative however when I returned for my car I WAS DISAPPOINTED THAT AUDI DID NOT WASH OR VACUUM MY AUDI. My husband has a Benz and at every...
Visited Audi Raleigh this weekend for an oil change. (which was not needed, and pointed out by the staff) You have to love a staff that will not sale you a service that you don't need!! I have OFFICIALLY adopted Audi Raleigh as my service home! Great jobs guys (Mr. Mike Brookins) You've earned a...
I just bought a used Toyota Camry from Audi Raleigh. This was probably the easiest car buying experience that I have had. Jabir Choudhry was the salesman. He was very straightforward and honest. Mr. Choudhry was also very polite and was concerned about my needs while I was waiting on paperwork to be...
I just bought a used Toyota Camry from Audi Raleigh. This was probably the easiest car buying experience that I have had. Jabir Choudhry was the salesman. He was very straightforward and honest. Mr. Choudhry was also very polite and was concerned about my needs while I was waiting on paperwork to be...
I have bought dozens of cars in my lifetime, not only for myself but also for my company. I also shopped every other midsize SUV brand before I landed at Audi Raleigh and bought an Audi Q7. The experience was flawless! Jabir was more than helpful and patient listening to every request I had and...
I have bought dozens of cars in my lifetime, not only for myself but also for my company. I also shopped every other midsize SUV brand before I landed at Audi Raleigh and bought an Audi Q7. The experience was flawless! Jabir was more than helpful and patient listening to every request I had and...
I know a lot of car salesman in the area but I always find myself going back to JC whenever its time to get a car because he ALWAYS gets me the best deal and I always leave feeling like I got the best value for my money. At the end of the day, what Im paying is the biggest deciding factor for me...
I know a lot of car salesman in the area but I always find myself going back to JC whenever its time to get a car because he ALWAYS gets me the best deal and I always leave feeling like I got the best value for my money. At the end of the day, what Im paying is the biggest deciding factor for me...
I know a lot of car salesman in the area but I always find myself going back to JC whenever its time to get a car because he ALWAYS gets me the best deal and I always leave feeling like I got the best value for my money. At the end of the day, what Im paying is the biggest deciding factor for me...
I recently bought a used Camry from Audi Raleigh. This was the best experience that I have had buying a car. Jabir Choudhry was very helpful and honest. All employees that I dealt with were very polite. I recommend buying from this dealership.
My dream car is the Audi A8 and I finally got it. Mr. Jabir and the entire staff was great, even the receptionist was friendly. Mr. Jabir is very serious about his job so that made the experience more enjoyable, and not to speak on the fun we had with the financial gentleman. Im looking forward...
My dream car is the Audi A8 and I finally got it. Mr. Jabir and the entire staff was great, even the receptionist was friendly. Mr. Jabir is very serious about his job so that made the experience more enjoyable, and not to speak on the fun we had with the financial gentleman. Im looking forward...
Visited Audi Raleigh this weekend for an oil change. (which was not needed, and pointed out by the staff) You have to love a staff that will not sale you a service that you don't need!! I have OFFICIALLY adopted Audi Raleigh as my service home! Great jobs guys (Mr. Mike Brookins) You've earned a...
Service department was willing to work me in on short notice with no appointment. I had hit a pothole while traveling for the holidays and wanted to get alignment and balancing checked before putting too many more miles on the car. Steve was very helpful and kept me well informed throughout the...
The salesman and staff were extremely helpful and accommodating to my needs. I was provided with prompt service and knowledgeable answers to my questions.
My husband and I have been shopping around for a new SUV at several dealerships and the people at Audi Raleigh were very helpful. My husband is an engineer in the car business and had several technical questions and concerns. If our salesperson, Jabir, wasn't able to answer it, he found someone who...
The issue was resolved, thank you to the Audi leadership. It was a shame it came to posting the story publicly, but I look forward to returning my business to Audi Raleigh.
----
If you work with this dealer, you will eventually regret it. At the end of the day, they value their bottom line way more...
Made an early weekday appointment, was seen right on time, given tasty refreshments and a comparable loaner car. 40,000 mile service was completed by end of day and they even washed and vacuumed my car.
Friendly service; quick turnaround, great cars (etron and q7); Jason Tremlett is the best in the business and his teammates are equally impressive. Highly recommend.
The experience was made easy by having a personal contact at Audi Service. Rich Kuhn was excellent. He kept us informed about progress and made the experience personal - our experience with Rich was excellent.
As a person who prioritizes relationships, I am impressed with the excellent level of service I received. Mark Krier is fantastic and he is officially "my guy" in the service dept. He went above and beyond to accommodate me, consistently kept me updated, was knowledgable, friendly and wonderful. My...
As always, the service was thorough, the advisors explained everything well, and the technician offered some helpful insights into one issue that I had asked about.
Mike, the salesman, was professional, courteous and competent regarding Audi vehicles plus he put together a great deal that fit with our budget. Everyone at the dealership was friendly and courteous.
My sales team was relaxed, straight forward, and honest. I never felt unduly pressured.
We struck a fair price early on and that's all I needed to make the purchase.
John Marble was an outstanding salesperson. He listened to what I needed in a car, and found the right one for me. Tommy worked hard to find the best financing option for my situation.
I always love the customer service and personalized attention that I receive. Everyone is genuinely helpful and nice. This time around Steve was my service adviser and he was helpful and would keep me updated. I have to really commend Jonny, the mechanic who worked on my car's issue. He went...
Professional staff, clean environment. Everyone was really kind and help. The service we received from the staff was beyond excellent. We really enjoy coming here to get our car serviced.
Terrific service. Very friendly and co-operative to my needs. Experienced technicians. Great support to all my needs and questions. Would recommend to all my friends.
Rich was very helpful. You guys made sure to do my service and recalls right, which took a little extra time so the car needed to stay the weekend. The loaner was great but I had some difficulty finding time to take it back. Rich helped me tremendously by finding someone to drop my car off. ...
Staff were friendly, approachable, informative. Waiting area very comfortable, accommodating. Just wish my wait time had been somewhat shorter. A pleasure.
Very informative. The consultant Garret was extremely nice and professional. He explained what needed to be worked on and followed up over the phone to get me in the shop as quickly as possible!
I really appreciated al the help and assistance that Garret Edwards provided me with. The service was a great experience besides the one issue but with the help of a wonderful staff everything worked out.
Professional, timely updates, great loaner vehicle. Garrett is excellent to work with. I am very pleased with the service that I always get at Audi Raleigh.
I had my 2017 Audi Q7 in for a malfunctioning adaptive cruise control and a check engine light. Garrett was excellent to work with, gave me timely updates and delivered my vehicle repaired under warranty as promised. Audi Raleigh is a great dealership and I highly recommend them,
Everyone was friendly and professional. My salesperson, Chris was very knowledgeable and helpful during the entire buying process. This was not my 1st buying experience but was my 1st one of no pressure and being comfortable.
The service rep who helped me (I believe his name was Garrett) made my experience so fantastic. He was more than helpful, polite, sincere, and honest. That's hard to find in the car business!
Awesome car buying experience. The staff is very friendly. Jay Furca made my car buying experience painless. He made sure I was completely satisfied and follows up with you afterwards to ensure everything is going well with your car and ready to resolve any issue you may have if not satisfied.
Went to Leith Audi to look at preowned Lexus. Vehicle was in great shape! Spoke with John Marble and he had an answer for all my questions. He made it very easy to do business with him. Very easy going, did not try to push me into anything. Also spoke with Ron Rasco( General Mgr) who was also very...
Very streamlined from test drive to finalizing sale. No pressure tactics. John Marble is very knowledgeable about Audi cars and a great low pressure salesman. Bought my last Audi from him and expect to buy future Audis from him
John Marble took fantastic care of me from the first day I walked in to Audi Raleigh. I was very specific with my requests and he worked with me very closely to make sure I was getting the car of my dreams. I achieved my goal.
Top notch! Tommy, Jay, and Rich are the example of Excellent team work, straight forward. Highly recommend This location.
Also reviewed on google local
Working with Garrett is always a pleasure he is a great guy and is also detailed and descriptive as a service advisor I don't think there could be a better person for the job he's well knowledgeable and punctual with replies and giving information on the updates
Took care of the recall quickly. Comfortable place to wait. Good communications from service Advisor re recall and other questions with follow up as required.
Good service during the recall fix. The appointment was timely, the rental was good to go (but low on gas but I made do). Overall pleased with the experience. Steve Duttra did a great job overall.
My issues were all handled professionally and, thanks to the service plan and warranty, all without charge. The service adviser was professional and knowledgeable and delivered my car as promised.
Great service and interest in the customer having a good experience. Knowledgeable sales and service staff who always make the customer interaction enjoyable.
The mechanical work is consistently excellent and done in a timely manner; the service manager is knowledgeable and personable and I never feel like I am being pushed to do something that isn't really necessary
Mark Krier is always very helpful and makes sure I am scheduled in as soon as possible and always keeps me updated of the process of the service. Mark also makes sure that I have a loaner available as he knows I have commitments where I need to have a car available.
I love all the sales reps, service coordinators we have used, financial people are so easy to work with. Our entire lease processes have been simple and streamlined.
This was my first car buying experience. I had spent the previous day going around to various dealerships in Cary in the rain asking for information on the cars I was interested in and they were not able to provide me with any print outs on the models I was interested in nor did they try to schedule...
Timeliness of the process and the cleanliness of the facility. The refreshments served were a very nice touch, as well as the ability to have a high-speed WiFi service
Unparalleled availability and hospitality. Got my car in on the day I wanted, I was walked through what would be done and how long it would take, and the thorough car wash was a great touch at the end.
Cordial staff especially Steve and Mark. Excellent lounge waiting area. Great facility for drooling over new cars in the showroom.
Prompt service. Work completed as anticipated.
customer service skills evident and appreciated. efficient and treated as is VIP; service tech informed me every step of the way and my car got complimentary wash as well
Garret, my service advisor, is awesome! He took great care of me and kept me updated throughout the process. He thoroughly explained everything. He has a wealth of knowledge when it come to Audi’s and procedures for repairs.
Efficient, professional and courteous, Audi made the buying process very enjoyable and the final transaction was very quick for both the turn in and acquisition of the new vehicle.
Accessibile schedule, I was able to get in same day without an appointment, communication on progress from Steve, loaner car process was quick and easy
Buying - We have 2 dealerships in the area. Audi Raleigh is a clear winner in terms of customer relationship. Friendly and knowledgeable staff but did not oversell cars. Helped me make my decision
First maintenance: Superb customer experience from the moment I walked into the service area....
Garrett Edwards was an excellent technician. He explained all of the work being done on the recall and made sure all of my questions were answered. My Q5 was ready early.
Great. Proficient. Kept me updated on progress. Everyone was very nice, respectful and helpful, even towards my mother who was just there to give me a ride.
I was greeted as soon as I pulled into the service. The service team kept me up-to-date on the vehicle’s service. There was ample drinks and snacks in the waiting area. Customer service was great.
The sales person was very respectful in having to relay negative information regarding my credit. When I could not fine a suitable vehicle in house, he searched other dealerships and picked up the vehicle in a timely manner. Also, make sure I felt comfortable with the operation of the car before I...
Very profession, was pleased with the service, have no complaints, spoke with John marble and told him I was going to come back the first of the year and spend some time with him learning the navigation system
Since we were traveling 3 hours, the fact that they were ready to sevice yhe vehicle when we arrived and could accommodate additional issues while we were there...excellent!
Service department was courteous and competent. The loaner process was quick and easy. The technicians are great. If you have a discount coupon be sure to show it and make the cashier aware. Love Audi Raleigh. Thank you.
Quality of service and professionalism. Garrett ensured i was well taken care of. The facility is well kept with a variety of cars to browse and test drive if need be.
Steve Dutra was very professional and took time to answer all of my questions/concerns without me feeling rushed. He provided a very clean loaner car comprable to the my vehicle being serviced at that time.
Mark Krier is awesome. I actually had the date mixed up and came in a day earlier than I should have. He was most gracious and accommodated me, even providing a loan.
I liked how knowledgeable Jim was with the car as we test drove it. He was not pushy at all and was very laid back-made sure I understood everything. Every person at the dealership spoke spoke to us and was very nice and inviting.
Very professional and customer service oriented. Service Technician was very knowledgeable and kept me updated on the status of my vehicle. Love the car wash!
Due to lack of parts for recall, service personnel was extremely accommodating and helpful. He helped turn a very troubling recall into a positive outcome. Very appreciative of his efforts.
Very good treatment, warm and welcoming. It was very comfortable environment. The service adviser explained the service in detail which was much appreciated!
Garrett Edwards could not have been more pleasant, helpful and professional. We were visiting our daughter in Raleigh when the engine light on my A-8 came on. He got us in to the service dept on a Saturday afternoon to be sure we were safe to drive back to Cincinnati. He was great, you should clone...
The whole experience was good: communication with the service representative about the status of the service; loaner vehicle, and quality of the service.
Best Audi experience to date from the moment I drove up until I left the dealership. Will definitely share my experience with other Audi driver-friends!
Friendly staff, ease of making appointment and wait time was shorter than predicted. The waiting area was very comfortable and clean, and was well stocked with snacks, and coffee. Easy to connect to WiFi.
I really appreciate how kind and helpful everyone was while my car was being serviced. From opening doors for me to making sure I knew what was going on with my car the service was exceptional. Garrett is the BEST, he even went out of his way to call my dad in Florida to make sure he knew what was...
friendly,knowledgeable staff, clean facility,quality work,clean facility, service & sales department work together, always available to answer questions & schedule appointments
Sales and Service desk personnel were helpful, knowledgeable, competent, and very customer oriented. No games. Staff are oriented towards making the experience unique to the buyer and fair to all parties.
Salesman personal attention. Ernest was patient and worked really hard to get me the best deal. Ernest has kept in touch to make sure everything is going ok with the car.
I got stuck in a parking lot. They came out and jumped my car and I wasescorted back to the dealership. They drove me home and picked me up when my car was repaired.
Garrett in service was awesome. Walked me through everything in a lot of detail. Is really going above and beyond with me as I'm dealing with my insurance & body shop from a past issue.
They explained everything that they did. They are always courteous and helpful explaining things so all can understand. The waiting area and or courtesy vehicle and a great feature when you get servicing.
Made an appointment. I showed up and whole process was friction free! I was told It should take about an hour and it was done in less than an hour! The double shot of espresso was awesome!
Everything is easy plus a loaner car. Everyone is nice and professional and everything is explained in detail, even bringing the mechanic to explain if necessary.
Everything did not go as planned. All of the recall parts were not Aviliable. I have not received a call yet to advise when to bring car in for part twoof the recall. They gave me a loaner which was nice and cleaned my vehicle which was extremely nice.
The manager was very professional and honest. The manager presented his best offer first which was below another dealership. Great experience. Only area for improvement is more efficient trade in and purchasing process.
We just moved to the area, so there was some worry about changing dealerships. Everything went as well as the dealership we left behind. Looking forward to a lasting relationship.
Attentive and friendly staff. Came in for a service appt after being stationed in Germany for 3 years. Service dept kept us informed on needed maintenance and followed through on all service needs.
Jim was great to work with! We talked about what I was looking for, and he quickly arranged test drives with appropriate cars. He worked with us for several months to find the best used car that fit our needs.
Fast courteous service. Listened to what I needed to have done. I was met at the door and felt important. I liked the podium set up. Service done to my car was explained to me. Overall good experience.
What I liked about my experience was that I wasn't ignored and I wasn't pressured. I was not planning to actually buy a car when I went in. My daughter and I just stopped on our way to her soccer game to test drive an Audi. As a woman, I am used to being ignored or talked down to at car dealers,...
Garrett is the Man....He went out of his way to make sure things were done right with my A8, he was very knowledgeable and even had me wanting to spend more money on the Audi products via the gift shop, He made me feel like my car was the only car that Audi had to deal with....I actually look...
Staff was friendly. Waiting area comfortable. Work performed was excellent. Work took longer than expected, but partly due to a recall completed in addition to original service appointment.
Everything. Everyone I met was friendly and professional. I got immediate attention from the moment I drove in. No waiting. Was given a super nice car to drive. Jacob Poole called me multiple times throughout the day to provide status of the service and update me on findings. He was respectful...
John Marble did a great job, very personable and responsive during the sale process, but when I reported an issue with the floor mats the issue was not resolved
Every my auto was ready when I arrived the service manager had the paper work in and explained all that was done to service my auto on time with no surprises. Very satisfied.
Ernest was a very good representative and was knowledgeable about the car. All of the cars options were carefully explained.
All of the experience was great!
Very efficient. John was very knowledgeable and helpful. Excellent selection. Vehicle was clean and ready to go. Financial transaction was quick and simple.
This is a great place all around. The staff are polite, explain things clearly and thoroughly. clean waiting area, etc. It is always a positive experience here.
Helpful and friendly service. Kept me informed of progress and issues. Very fair with pricing and made sure services were covered by either audi care or warranty.
I liked the ease of scheduling an appointment with a rental car. My attendant, Garett had superb communication and used my preferred method of texting to give me updates when I wasn't able to speak by phone. Some parts were not in right away but because he communicated with me daily I didn't feel...
The customer service was great. The process was fast. The facility was clean and high energy atmosphere. Overall I was highly satisfied with my car service.
Steve Dutra was great at keeping me informed as to the progress and let me keep the loaner car when there was a delay getting the parts needed for my maintenance.
I've been impressed from the moment I walked in to make my purchase.
This was my first interaction with the service department and I was completely satisfied! The gentleman that I worked with was knowledgeable and courteous and also went above and beyond my expectations.
All my services were explained very well and taken care of in a timely fashion. The service advisor was very professional and very courteous and provided great customer service
Friendly staff, efficient service, reasonably priced (good snacks) :-) I also appreciated there was a cell phone charging station. They did a great job installing my hitch on our new Audi A5
Service Consultant, Garrett was very nice and knowledgeable. He made sure to keep me abreast of each step that was being taken and was upfront about the cost of the repairs. I really like Garrett's personality.
The service is always done promptly and correctly. The entire service department does an excellent job. Steve Dutra has been my service representative so several years and does an excellent job in all respects.
Staff is very professional and helpful
Explanations are clear especially for someone like me whose native language isn’t English
Customer service is perfect
Fast, courteous service. Shuttle service was a plus and the recall was done quickly. Facilities were clean and offered a lot of amenities to the customers
The personalized care and attention to our service request. The service technition was very helpful. They tried to solve problem that was present when car was purchased.
Timely and frequent communication from Service Representative painted a complete picture of the issues and necessary actions to remediate them. An excellent loaner vehicle kept me mobile while the process was completed.
Jason Tremlett, Sales Manager at Audi Raleigh, is a pleasure to work with! Very friendly, knowledgeable and quick to respond. You can tell he knows Audi's and their competitors, inside and out. I trust his ability to evaluate and explain the selling features of every model and package Audi offers. I...
The service was done on-time and I was provided professional and friendly service, the process was explained to me when I dropped my vehicle, the estimated cost was provided, and a loaner vehicle was ready when check-in was complete. Audi Raleigh made the entire process easy and streamlined.
Staff is very helpful & makes the process easy. The facility is super clean & accomidating if you should wait for service. Overall it’s a seamless experience.
Everything was great. Awesome experience, service ,people, environment. It was all good for me. Would like to get more information about my car, next time.
was a great experience sales staff and shopping environment were excellent.
I have purchased at this loaction before easy to deal with
I will continue to do businesss with them
First of all, I have worked with Jason Tremlett since 2004 and we've become friends over the years. He has helped me and my wife purchase/lease 5 vehicles. Harry and Ernest who I met on this visit were great too. I enjoyed the non pushy nature of the sales team. They allowed me to shop without...
Every person that I interacted with was helpful and friendly. I did not feel rushed or pressured and enjoyed the car buying experience very much. I worked with Rich Levine and he made the process particularly enjoyable. He spent a lot of time with me to ensure I was making the best decision on a...
Everyone was very friendly, courteous and professional. Work was done on time and waiting facilities are first class. I am new to Raleigh and will definitely be back!
I was very pleased with the speed, attention, helpful attitude of everyone who served me a Audi. The facilities were very clean and welcoming. I loved the coffee machine with unlimited options!
Awesome customer service ! Everyone was friendly and made sure I was take care of. They offered me snack and drink while I waited, and most places don’t have that available for you.
The service rep who helped me (I believe his name was Garrett) made my experience so fantastic. He was more than helpful, polite, sincere, and honest. That's hard to find in the car business!
Rich Levine made my car buying experience smooth and enjoyable. Took care of my every want and need. Told him what I was looking for and what Price point I was at and he got me in the exact car I wanted. He also walked me through all the features of the car and how to use them so I wasn’t clueless...
Having my Audi serviced At Audi Raleigh is always an exceptional experience. My air conditioning failed unexpectedly as we were leaving on a trip. Audi Raleigh completed repairs quickly and the trip continued flawlessly. Thanks
Service personnel is friendly and explains services that will be provided. Consulted with me prior to servicing problem not originally planned. Waiting area is clean and very comfortable.
I was visiting from out of state, and had an issue with my car. I called on a Saturday, and although I was told they were fully booked up. After I told them I was planning to leave on Tuesday for Ohio to go back home, the service manager said I could bring it in on Monday morning and he would fit...
I was extremely satisfied with my experience. My car had some issues that was brought to my attention very professionally and I appreciated the matter it was handled.
Courteous, professional,a d everyone seemed to be genuinely happy .they were thorough in there explanations of the work they did and amen to "check" on me while I waited.
Friendly service with thorough explanations. Frequent updates and comprehensive review of my check up and any repairs. Great loaner and clean facilities
The gentleman that take your car and pull up rental car are perfect gentlemen.
Purchased tires there a few months ago and had 2 already replace two. Another dealership suggested tires were defected but this dealer suggested it was more than regular wear and tear. Disappointed about product
Friendly, professional personnel, thorough discussion of expected service as well as timely updates while the service was being carried out. The loaner vehicle was fantastic. Jason was a pleasure to deal with.
This is our third vehicle that we've purchased from Leith Audi in Raleigh. We were looking for a safe and reliable used vehicle for our youngest son and once again we were thrilled with the service. We ended up getting exactly what we were looking for!
Very courteous service reps who keep you up to date on your service. We were stranded by a breakdown and they (Stephen and Mark) were great in getting us back on our vacation.
excellent explanations of what appears to be needed, the issue is corrected by people who know how to do it right, and the service expense is competitively priced. I feel like I am getting the best service and value possible for my vehicle.
We had an appointment to pick up our new Q7 on Saturday Morning. The entire process was well orchestrated and efficient that allowed us to complete the transaction in record time. We started working with Jason Tremlett over the phone and ended up finishing the deal with John Marble in person....
John Marble was fantastic in helping me purchase my 2018 Q7 from abroad as I was living in London. He walked me through every step of the way and even met me at the airport the day my new vehicle was ready for pickup. Superior customer service all around!
Professional and motivated to provide a positive experience I appreciate them explaining what the repairs entailed. They were ready for me when I arrived at the scheduled time.
welcoming and courteous staff, very friendly and extremely helpful. they explained the problem and promptly resolved it. i will be returning here for future servicing.
On 5 June, I arrived at Audi-Raleigh days ahead of an appointment I had scheduled the day before because my A3 was behaving as though the battery was weak or dying. When I walked in, Garrett Edwards greeted me with a smile and 'how are you?!' I told Garrett that I had an appointment for the next...
professional and curtesy attention to my Q5, however on a visit a few months ago on a tire pressure warning the same level of care was given to my car.
Audi service was courteous and professional, and had the process running smoothly.
However the number of service staff does not seem sufficient to handle demand. I know they have expanded their service department and hope they continue the expansion.
Great service really enjoyed the customer support!
Garrett was very professional and great to work with!
We will definitely be working with this location again !
Steve Dutra-always goes the extra mile to help out. Great guy, and a huge asset to Audi Raleigh. Great location, very knowledgeable team-only Audi store to "go to"
Excellent service even when they were very busy. The service writer evaluated my vehicle and had already documented everything I had given them on the phone when scheduling the appointment. All paperwork was on-line, including my loaner agreement and invoice. Excellent green approach.
Had enthusiastic but low-pressure involvement of entire staff - from salesman to business folks to GM to service/detail folks to parts counter. Got a fair deal on both the car and the trade. Glad to be sticking with these guys for another 4-5 years.
Garrett did a great job. He was put in a bad situation by a 3rd party warranty CO (Bought car through Carvana) and he had to dedicate a tremendous amount of time that he shouldn't have had to do to get things fixed. However, he did so professionally and got the job done though he had to jump...
Garrett is a great service tech. We asked for him after working with him at Hundai of Raleigh on my daughter’s car. He is very friendly, professional, reliable and helpful.
All aspects. Polite professional representatives, explanations of service performed, explanations of the multi-point check. Overall a positive experience and confidence that my car has been checked and will continue to perform well.
In and out on time, professional and courteous service! Comfortable waiting area as well, if you have to be inconvenienced with service may as well be treated nice and be comfortable.
Excellent service from Jay Furca, the sales rep. He listened to my comments and concerns, and responded to them. Lots of time to drive and evaluate the car.
The excellent customer service I received from Garrett was phenomenal!! He expedited my service and continually checked on me while I waited, offering me food and drink and asking if he could do anything to make my visit better. He was amazing!!
Steve returned all my calls and kept me informed on the progress. I currently work out of state and they allowed for my father to pick my vehicle up with my permission. I was pleased with all the great help!
Quick service, scheduling, and accommodation to my schedule. Steve continues to provide great service! He is one of the main reasons I continue to use this service department.
They are efficient and courteous. Very knowledgeable in all the work that they have done for me. I would highly recommend them for the quality of their work.
Service was prompt and updates were given in a timely manner. Repair was done for less than originally quoted because not all parts ordered were needed. Saved a couple hundred bucks
Very pleased with the service, Steve was a pleasure to work with.He had everything ready when I arrived and when work was complete he called to tell me it was ready ready for pick up. Awesome Job.
The service is great price was a little steep employees was awesome very supportive very helpful and what repairs was made and anything else that I can think of that may need to be chick or if possible go ahead and have it checked
Everything was easy - everyone was friendly - professional and buttoned up. Not one person slacking - team atmosphere - and truly service with a smile.
Mark and the other service desk advisors are wonderful. I am always able to get an appointment that works around my schedule. The loaner car process is very easy
When I mentioned I sometimes hear a strange sound from the steering column at slow speeds, a technician took the time to drive around the lot with me to see if the sound could be detected.
Garrett, a service rep, was very responsive to answering other questions. Jay Furca (our sales agent) was...
As always, the service team was extremely helpful, efficient, friendly and professional in getting my car checked in and providing me a loaner vehicle. The work was done on time, and Steve made it easy for me to come in after hours and retrieve my car. Leith Audi is the best!
The people are what makes your organization the Best! They understand the little things, they take time to listen and then take action on those things.
The overall customer service that I receive during each visit ensures my overall satisfaction. I always receive the utmost respect and courteous from the entire staff.
Extremely easy of a buying experience. Jason was great and made the purchase as simple as possible. Pick up went quick. The up-sell to their clear coat was annoying as it isn't on par with best in class.
Garrett is wonderful a breath of fresh air in a crowded stuffed day. Very helpful , prompt in calling easy to work with. Both drivers were quick and friendly for pick up and drop off.
My service consultant went above and beyond to provide exceptional care to me. Without an appointment I took my car in for a new tire and the consultant noticed I was due for service in 300 miles. He asked if I wanted to get that done also. Even though they were busy he found a way to fit me in. He...
The staff, the experience, and the fact that I honestly trust their service. Steve makes you feel that he genuinely cares about your concerns. All of the staff exhibit professionalism and greet you with a smile. I refuse to take my car anywhere else.
This service center is why you buy and Audi. Exceptional communication/service before, during, and follow up by Garrett. Able to work with me to get my car back to me while I was traveling. Quick repair.
I had an issue with my coolant pump that required immediate attention, and Steve got me in first thing the following morning, less than 24 hours, and the service department was VERY busy.
Mark is great and a very nice and dedicated advisor. We really enjoy working with him and he really tries to make our service experience as smooth as possible.
My husband took my car for service. He said the wait was short. He think you need to improve you snacks and offer some fresh fruits. The coffee and customer service was great! Mark has an humorous personality. Customers like that.
It?s always a wonderful experience working with Mark. He is very knowledgeable on Audi?s automobiles & service. He is always attentive to whatever needs we have. He always gets us a rental car to use while Audi has our car. Even when Mark is not there, everyone is just so nice. We live in the...
Loved everything about our purchase experience. Brett was a fantastic sales guy. Super knowledgeable about the vehicles and never made us feel rushed or pressured. The deal we were offered was so reasonable that we didn't even feel the need to negotiate! That has NEVER happened to us.
Customer Service Rep was courteous and friendly, they even helped to educate me on my vehicles service needs and why. Timing was flexible with my schedule (I can NEVER get into the Cary Dealership Service Department, closer since I come up from Fayetteville, but we choose Raleigh location). Waiting...
I made the appointment online about a month prior. The process of checking in and checking out was flawless. Mark was knowledgeable and listened to/answered my questions so that I could understand. Thank you for an excellent experience!
I called Jay Furca, Audi Brand Specialist, at Raleigh Audi, and provided specific type and color A4 I was looking for, and Jay provided several choices, and I selected two to be priced, and Jay through negotiation with his manager got me the price I was hoping for. He was very thorough going over...
Excellent customer service!!!!!!!Great dealership.Jay and Spurling were caring and a big help throughout the process.I appreciate all they did and will definitely be returning for my next vehicle purchase.
Earnest was great and showed more patience and perseverance than I did during this sale. Love the new car and look forward to my next Audi purchase in the future.
I contacted Steve at Raleigh Audi Service on the phone and Steve like always went through the process with me, booked a loaner for the appointment date, and upon arriving at service, Steve greeted me, ready with all paperwork
Very accommodating. By accident, I came in the day before my 10000 mile scheduled appointment. Garrett did a great job working me in.
He's very polite and helpful.
Amazing and efficient service! The customer service was warm and inviting. Didn?t feel as an advantage was been taken of me. I would take my vehicle back anytime.
The staff is very personable, and my service advisor went above and beyond to get my questions answered. I also feel like they don?t try to sell me on unnecessary services.
Garrett was great! He went above and beyond keeping me informed and provided excellent customer service.
Unfortunately, the engine light came back on a few days after I picked up the car, so I'll have to back.
Everything the entire team is awesome. The service department does excellent work and is far better than normal in communication and ensuring they perform the work in a manner befitting the brand.
Very quick and smooth this time. Easy! This is the fifth car I've bought at this place. They have recently made the process more streamlined. Nice improvement.
The experience was smooth, my business manager was awesome, and my new sales guy was zero pressure. Probably since I had special ordered the Q5 anyway.
My sales rep changed half-way through the process, I would have appreciated being contacted about the change instead of learning about it from a...
Everyone we worked with made the buying of a car a pleasant experience. Mark Holmes, did a great job working with us. He is new and will do a wonderful job representing Audi Raleigh.
Great customer service of ALL service agents. Mark is excellent!! As you pull up for service and get out of the car you are greeted and i?ve never had to wait to be attended to.
The sales experience was handled professionally making it a good experience. No pressure, just an effort to provide information for the questions asked. Pricing was a reasonable negotiation and no "mysterious" numbers. The process from sales through financial office was as it should be.
I began my shopping online and the experience was a little slow, and not as helpful as I would have liked. Yours was the only dealership that replied so that was the only bonus.
The salesman and financier were understanding as we shopped with a young child. Accommodated my wife's need to nurse...
Very professional right from the start and not too pushy on the sales side of things; much different that other dealerships where they are trying to get you to "wrap everything up today".
Excellent customer service, warm and inviting atmosphere, the ?customer matters? culture, you actually feel as if you are a part of the Audi family!! Love Audi Raliegh!!!
Audi Raleigh service is excellent!! Steve Dutra, my service coordinator always does a great job. Audi Raleigh always accommodates my schedule and they always do what they say they will do,
Friendliness of staff and impeccable customer service. Steve goes out of his way to make sure that his customers are well taken care of. I really appreciate the good communication.
From the time I walked in the door, everyone was very friendly. My test drive was extremely informative and fun. Jason and Jay worked very hard to find the exact car that I wanted and were able to answer any questions I had. When I came to get my car to take home, Jay took a lot of time to sit in...
Everyone was very knowledgeable, courteous and easy to work with. No pressure. Comfortable, clean waiting area, privacy for financial discussions, etc. A great car buying experience!
Always professional, efficient and very through explaination of service completed. Customer service staff are friendly, efficient and professional. Always a pleasure to bring my car to dealership.
When I called to set up an appointment the staff was very accommodating and professional. Once I arrived, I did not have to wait and they gave me an approximate time to return so I did not have to wait at the dealership. Far exceeded my expectations.
The caring and courteous treatment by the service department. Service after the sale is most important. Mark Krier in particular has always demonstrated the most professionalism as I am sure the other service advisors have too. I feel like they give sound advice as to Audi service needs.
Audi Raleigh always delivers! I bring my A7 to Audi Raleigh all the way from the Outer Banks for service because of the excellent care and courtesy received there. Special thanks to Steve Dutra!
Jay was very courteous, knowledgeable, and non pushy. He has called a couple of times to make sure everything is going well, and I?ve only had the car a week.
Audi Raleigh is very responsive to all customer needs. Mark Krier service rep is super!
Keeps us well informed and has a personal style that is real! Like this dealership very much.
The service counselor was an excellent communicator and kept me up to date as well as exceeded my expectations with scheduling and providing a loaner car.
Jim Fagan has excellent customer service skills! He easily took care of all the logistics so that I could enjoy my new A4 without hassle. Would definitely refer anyone to Jim and Audi Raleigh.
Salesman was knowledgeable about the cars, friendly, and not pushy. He took time to explain the benefits and differences, and was clearly enthusiastic about their products.
Stephan was a great communicator. I knew what needed to be done to my car, how long it would take, and all the necessary info. He was upbeat, courteous, and a pleasure to work with. I was glad to entrust my beloved Q5 to him and the Audi Ralieigh Team.
Our customer service contact is always mark and he is awesome and very attentive to our needs. He?s very friendly and engaging and one of the reasons we come to this dealership for service.
Very professional and informative staff made the purchasing
experience very pleasant. Would highly recommend for anyone
in the market for a great luxury vehicle.
Jim Fagan and everyone at the dealer were very courteous and friendly. Jim knows his stuff. He was very patient explaining all the features of the Q7. I loved the vehicle!
The coffee bar area is stocked up and very convenient. I enjoyed a double Dali every time I visited!
Everyone is always courteous, friendly and professional. First class operation run by first class professionals. I highly recommend this dealership and service department.
Jay Furca was pleasant and not pushy. We did not get inundated with phone calls after the initial visit which we appreciated. He was pleasant to talk to.
I really appreciated the expertise and helpfulness of all personel and friendliness, too. The sales team provided info on vechicle specs before purchase from affiliated dealership.
The entire experience from making the appointment to car pickup was handled with the utmost courtesy and professionalism. Garrett was personable and professional.
The friendly welcome to the quality of work and explanations of work done. Keep up the good job!!!!!! Garrett Edwards helped me this time. But all at Raleigh Audi are equally helpful.
Our Sales person, Ernest, was exceptional. He made sure all of our questions were answered and provided his personal cell number if we had any problems after we left.
Excellent customer service, communication, and quality of work. They go the extra mile with loaners, rides, car wash, and snacks/coffee/TV in shop waiting area.
Sales person Rich Levine is very friendly, honest and helpful person. I had very good experience with financial person too. I thought he was fair and treated me very well. However, now I have less trust in Audi's certification process about preowned cars. I found issues with brake soon after driving...
The staff are Very nice, helpful and professional. The customer service is really great and I appreciated the facilities. They gave me an other car while they worked on mine.
These people are great! This was my first visit to the service dept - just to get a spare key coded to the vehicle. Even though I did not have an appointment on a Saturday morning, Garrett Edwards worked me into the schedule right away and I was out within an hour. I will definitely return there...
These people are great! This was my first visit to the service dept - just to get a spare key coded to the vehicle. Even though I did not have an appointment on a Saturday morning, Garrett Edwards worked me into the schedule right away and I was out within an hour. I will definitely return there...
Being our first time purchasing an Audi, Jim was very informative and helpful through the entire process. He searched through inventory to find the car that met our exact specifications and was in constant communication answering all of our questions. We will not hesitate to reach out to him in the...
Prompt communication. loaner car. excellent facility. ability to speak to mechanic. frequent updates. Both to representatives were great deal with. No problems at all.
Garrett made the experience highly professional and highly personable. He is top-notch, a tremendous asset to Audi Raleigh. The facilities are very nice and the support staff are likewise very friendly and helpful.
Garrett Edwards took care of me and he was such a gentleman and explained everything in plain English instead of service jargon. From dropping the car off to picking up the loaner and eventually getting my car back, I have gotten top notch service.
It was over the New Years weekend and I was in Raleigh from Wilmington. Needed to have something checked out and called the service dept. They were so very nice and helpful. Never made my visit seem an imposition and completely took care of my car and explained everything. GREAT SERVICE DEPT
Steve was very accommodating I don?t have an appointment but he was able to help me start the process. Garret was also very helpful answer all my questions. I have complimentary car wash but inside car was not even vacuum other than this I have Great experience..f
We had a great experience from the moment I walked in the door. I worked with Rich Levine throughout the process, and he was incredibly accommodating and not pushy to make a decision. It always felt very comfortable and he allowed us to make the decision on our own.
I wish I could give more stars This place is top notch friendly efficient and excellent for the customers. Absolutely could not be more pleased with them
Showroom, service department and the last salesman we worked with. After the issue with the lost order was resolved, I was happy with the car I bought at the end. Ernest and his manager were a pleasure to work with.
Working with Garrett was definitely a positive experience. He was very attentive to my needs and his follow up was exceptional. He kept me informed with all that was being worked on my vehicle.
Friendly service. The employees who have been there a while recognize me and greet me, even if I'm not their customer that day.
Having drinks and snacks has always been a nice touch. More dealerships should do this.
Always extremely professional and friendly. My service representative Mark is great, very knowledgeable and always ensuring I understand all work being performed.
Quality of work was great. Facility is very nice. My only complaint is that I have to ask for communication. Not sure who I need to ask for what service.
The staff was very friendly and kept me fully informed while they worked on my car. The waiting lounge was comfortable and there was a complementary car wash at the end.
I was in and out quickly and provided a loaner (which is key) for my business. I live out of my car and it's difficult to be without. The employees are kind and helpful. The dealership is clean and it's nice to grab a cup of coffee or snack while waiting.
Salesman Guy Catoir and finance manager David Washburn were extremely helpful.Guy was very patient helping me understand how to operate the vehicle and maximize use of it's technology.David helped pushing through financing in a difficult situation caused by a my being the victim of financial...
The efficient why that Garrett Edwards handled the repair of my car. He was very professional and kept me in the loop as far as progress was concerned.
The staff at Audi Raleigh are always very friendly and professional, consistently doing their best to make the process easy and efficient; and succeeding.
Fantastic, very professional and customer focused! I was very pleased with the interaction, time Jay spent in explaining the vehicle controls and features.
Very knowledgeable sales staff, John was excellent. Great sales manager as well. And here are more words to make it to the minimum of twenty total words.
The service department was clean and comfortable with snacks and drinks while waiting for my vehicle (which unfortunately was about an hour). The outside of the car was clean but the handles on each side had black grease on them.
Overall experience was delightful. Always appreciate the efficiency and attention to detail. Working with the team here in Raleigh is a pleasure, from the moment I pull up and I am greeted to time I am greeted at the cashiers counter. Thank You all!
Joe was awesome and explained all service details for my recent battery change. Complete and through. Audi charges way too much for a battery r placement and coding however.
Loaner car and explanation of services performed are just a few of what you get. I love looking at the new cars in the showroom before heading out in a great Audi loaner.
The staff are knowledgeable and try to help with any questions. I appreciate the transportation while waiting. They have also improved the waiting area.
As usual fast and courteous serviceH, had me in and out in no time. Was even able to add on an extra service when I got to the dealership with no issues.
This is the second car we have purchased from Audi Raleigh. Justin Holmes was our salesperson and Harry is the sales manager. Both of them were very attentive to what we wanted and made our buying experience extremely pleasant. I would recommend both of them to friends who might be interested in...
I went in for my 25000 mile service.Everything was clearly explained and done on time and I was given a brand new 2018 Audi Q5 as a loaner. All of the service was done as promised and in time
Pleasant staff, efficient check in and checkout, work performed correctly the 1st time. Would not hesitate to recommend this dealership for sales and service.
The service department is thorough and they take time to see that all concerns are addressed and I am made aware of future service needed and they are pleasant and courteous and personable. They know me by name, especially Mark Krier he is one reason we bought a new A5. I like the improvements made...
Guy and Jim were professional and attentive from the moment I walked in the door. Much better customer service than received 3 years ago at the Cary location and the reason I took my business elsewhere. Addressed all questions, no hard sell techniques, which can make the buying experience...
The friendliness of the staff and overall quick service for the repair. This dealership has a very professional team and never leaves you in the dark on the issue.
Honest Knowledgeable informed friendly trustworthy involved interested 20 words is too many therefore this is filler yes yes yes yes too many thanks for the opportunity
Communication and great attention to detail. Always treat me like my issues are their issues if there are any. Since I?m coming from out of town they provide me a loaner so I can enjoy my day and always leave me with a clear explanation of the work that was done and a clean car.
From the phone call to the day I picked up my car I got nothing but professionalism.... Joe Croak was very helpful ,couldn't ask for a better service advisor .. kept me informed on everything that was going on with my car..... he is a great asset to the dealership ...can't say enough good things...
Friendly and professional. They catered the service to my personal needs. The rental vehicle was awesome. Always a great experience when I get my car serviced here.
Sales associate (Brandon Lucas) was extremely knowledgeable, patient, informative, and helpful when it came to our Audi purchase. In addition, he has a passion for driving, and for Audi. All that comes together to make a near perfect sales weapon, don't let him get away. In contrast, sales associate...
It was quick. It was warm and friendly. It was professional. Everyone worked as a team. When Ernest was busy two other team members helped me without being asked.
The service was efficient and friendly and the salesman, John Noble was helpful and not pushy. John helped me get familiar with the car before I drove off the lot.
The customer service was excellent. Each time I spoke with Mark the conversation was pleasant, informative, and sometimes funny. I am very pleased with the quality of work performed on my car. I will definitely return for all of my car needs.
the representative that assisted me was nice, helpful and made me feel at ease. He didn't haggle with me about what I wanted done nor did he try to convince me to get things done that I was not ready. He explained everything and allowed me to make my own decisions. I just didn't feel like I was...
The service was very efficient. Staff was very informative and personable. Service technician took the time to explain everything on the bill thoroughly to me.
Great team they welcome you look over your car. Help where they can and go to the moon and back to make sure all is good. Facilities are very clean. Diagnosis and Work performed outstanding.
Knowledgeable and curious staff. How was very helpful with everything.
And the maintenance package he told us about sounds like a great deal. We will be getting that before our 20000 mile service.
John Marble was great as well as the rest of the team. The process was easy and quick. John's review of the car and all the systems was thorough and very informative.
Great staff, service, location, and dealership
Great staff, service, location, and dealership
Great staff, service, location, and dealership
Great staff, service, location, and dealership
It was easy to check-in. I was offered a quiet room to work on my computer. Also, I was offered coffee or water. When my check-up was completed, the service rep went over everything that was done to my car. Very pleasant experience.
Garett at the service desk was very attentive and courteous, well done !! He made us to update me since this car is my main source of transportation to work .
Our car buying experience at Audi Raleigh was extremely easy and fun. Jay, our salesman, was very friendly and helpful in finding and getting the car we wanted (and at the price we were willing to pay).
The customer service, friendliness of staff, willingness to satisfy the customer, updates of the maintenance while the car was in the shop and when car would be ready. Having a loaner vehicle same as my vehicle
Everyone was very nice, welcoming. Every effort was made to answer questions and be available without pressuring me to buy (which I greatly appreciated!)
Went to this dealer to correct unresolved vibration issues with my A4. Checkin went very quickly and after replacing tires and balancing wheels slight movement could be seen on 1 of the wheels while spinning on balancing machine. The tech, Christian and advisor recommended repair but in the interim...
John Marble at Raleigh Audi was great to deal with. His knowledge and sales pitches were informative without appearing to be pressuring me to buy what I did not want or need. He is a credit to Audi and to the Raleigh Audi dealership and I know anytime I have a question I can call and ask him to tell...
Very professional and courteous. Great attention to detail. The only service department I've ever gone into smiling and came out smiling, even after paying the bill. Fun atmosphere.
Great personal attention from the personnel in both the salesand service departments
Dealership maintains an excellent inventory of new and used vehicles
Attentative - no pressure - beautiful cars - inviting show room - a fantastic salesman. Don't place a min limit on one's review. Quality matters more than quantity.
An excellent car buying experience! Everyone there was very helpful and friendly. Ernest was quick to reply to questions and found the exact car I was looking for. Would definitely recommend this beautiful showroom!
Your staff was very helpful in resolving a problem caused by a damaged tire while I was traveling through Raleigh. Garrett Edwards started the insurance filing at my Audi dealer in New Orleans and fit replacing the damaged tire into your work schedule.
I was given quick friendly, professional service while getting scheduled maintenance, tire rotation and addressing a recall issue and provided a car for my use while the work was being done.
The staff (I've only really worked directly with Steve & Joe) is always friendly, professional, and understanding. It makes spending the money on repairs and maintenance a little easier.
Also, Nate the technician has done great work thus far. Kudos to him!
And, when I've had to wait for the car,...
Everything was easy and hassle free, from scheduling the appointment to getting the car serviced. The repair choices were explained very professionally.
Awesome customer service and team effort (if one person is busy another person will check you in or out so not to waste your time). I really appreciate the detailed explanations of the work needed and/or if other issues are found while my vehicle is in service.
We were from out of town and had car trouble in Raleigh. We had never been to Audi of Raleigh, but Mark Krier was working late on the night of our trouble and took care of us after hours as if we had been long time customers. Great job, many thanks, Rick and Betty Gray.
I liked how responsive Brandon was to finding a car that suited my needs. He called to confirm my appointment and has called several times since the sale to check on the car and see if I have any questions.
The response in making the appointment was courteous and the the appointment was given with in a reasonable period. Mark my service consultant was thorough in explaining what to expect and called me back later on estimates for new tires. I was given a loaner and everybody was very helpfull in...
Friendly, clean, competent, confident, no pressure, genuine belief in products and customer concern. Test drive with Jay sold me. David seemed very thorough with finance.
I purchased a Used Car from Audi Raleigh. They advertised the best price on this make/model within a 100 mile range.
My salesman, Justin, was great and I never felt hassled throughout the car-buying experience. He was very knowledgeable and helpful.
After my purchase, I encountered a small...
Customer friendly, took the time to explain re-issues and the re-mediation path. Steve as always does a phenomenal job, and the gentleman in replacing him for Saturday was also very knowledgeable.
Salesman Ernest who sold me two cars. He was very personal and help me enjoy the process and second I shared with him
how I needed second car for my son and he found the car which tells me he was listening and created a solution.
No hassles in taking care of issues car was having, covered under extended fuel system warranty. It took a while to get all of the parts and do the repairs but we were provided a loaner vehicle and kept up to date on status.
Steve Dutra and Johnny Byelick are wonderful. They take great care of me and our current 3 Audis. It's easy to schedule appointments and discuss issues directly with the technicians.
My sales representative, John Marble was amazing! He was very responsive and tracked down the car I wanted. Every time I contacted him he would respond back very quickly and was always extremely helpful
Everyone that I met at your dealership was very professional, and knowledgeable. I had an enjoyable experience and would
recommend your dealership to anyone.
Justin was great, from start to finish. It took me about 6 months to purchase because I wanted to make sure I was getting what I wanted.
Justin stayed in touch and contacted me with information about cars he thought I'd be interested in.
Mark Krier totally took care of me. He explained the situation so that I could understand the issue and provided me with the information I needed to make a decision. He is the best!
I had a great overall experience - sales people were informative and not too pushy, I felt very comfortable. Clean showroom and a bunch of models to look at.
Jim Fagan was great to work with. He answered all of our questions and kept us apprised of the availability of Q7s without being pushy at all. I would buy another car from him with no reservations. The rest of the staff that we dealt with were excellent as well.
I felt welcomed the first time I walked through the door. This was my first visit and I wouldn't go anywhere else. Thank you Mark for walking me through everything and making me feel like I was your only customer.
Excellent. We visited John Marble, the salesperson, several times over several months (we are slow shoppers). Every time John treated us the same: polite, humorous, patient, informative.
It was quick, easy, and the employees were extremely friendly. I had a bad cell in my battery and took my A3 in without an appointment. The staff worked me into the schedule and replaced it very quickly. It was painless!
Everyone is always friendly! They explain everything and make sure you're comfortable. I have never had a bad experience there. I actually look forward to bringing my car in.
Customer service is outstanding.Facilities are accommondating. Location is easy to access from a number of destinationstudents. Calling for appointments are very quick and easy to obtain.
Friendly and honest salesman. Prompt delivery. I am looking forward to returning for the yearly service and attention given to me at the time of purchase.
Set an appointment with John Marble and met with him on time. He was very knowledgeable about the product and introduces us to our new Audi. Thanks for all the help in procuring our first Audi. Thanks John!
Loaner car provided. Services explained. This review should not require a minimum number of words. That is the worst part of the experience. Shame on cars.com.
Everything was great. The salesman, Brandon Lucas, was super. The financial people and service people were great. Sperling was very congenial when we signed the lease papers.
Mark and Steve are awesome! They make you feel like family and are very upfront and honest guiding decisions on my vehicle maintenance. I trust them completely.
Responsive customer service....quickly completed as promised! I feel better knowing the airbag inflator is new, while a full replacement is still unavailable.
Everyone at the Raleigh location is always extremely friendly and helpful. The associates are always prompt in greeting. There is an ample waiting area as well as business center if I want to do some work while waiting.
Thorough, professional, pragmatic and considerate. These folks have been cooperative way above the expectations from a dealer. Older cars (135K) inevitably need attention; the service personnel help you strike a balance between practical and perfection.
They kept in touch with me regarding my car and how long it will take to finish serving my vehicle. I like when I can get a loaner when I don't have the time to wait on vehicle. Mark is very knowledgeable about services related to my Audi. He always answerd my question intelligently.
Steve Dutra is very friendly, knowledgeable and delivers excellent customer service. My interaction with staff was excellent but I had concerns regarding the repair. The MAF sensor cable was repaired by splicing in an Audi "cable repair kit" rather than an OEM cable and connector.
My salesman -- Jay Furca Jr was easy to talk to and available when I needed him. He was the best part of the experience.
The paperwork after the sale was tedious and took too long. I didn't need the sales pitch for tires and service, etc.
I appreciated the efficient and professional service but I don't like the requirement that my feedback has to contain a certain number of words. Suggest deleting.
First time getting my service completed here. Last time I went to Cary. I'm so proud to be apart of valuable vehicle manufacturer. This dealer was very courteous, upon arrival and departure. I was given a loaner so that, I was able to get things done while being serviced. Steve was wonderful! I...
First time getting my service completed here. Last time I went to Cary. I'm so proud to be apart of valuable vehicle manufacturer. This dealer was very courteous, upon arrival and departure. I was given a loaner so that, I was able to get things done while being serviced. Steve was wonderful! I...
Very professional staff. Certainly kept me informed with the order process and did a good job with initial "training". Excellent facilities -- modern, clean and roomy.
Pleasant, no pressure experience.
Jim Fagan was a pleasure to deal with, Although I was purchasing a pre-owned vehicle Jim treated my wife and I as though we were purchasing the highest priced vehicle on the lot.
I watch how others are treated as well as myself and the customer service and professionalism of your staff is excellent. I also appreciate the follow up to check on my experience and to make sure that my questions were answered and that my car was taken care of. In a time when people think customer...
I found it extremely gratifying that they took a moment where I found myself both frazzled and worried about my vehicle and the specific task to be completed, the support team and technician calmly, capably, and deftly attended to both my concerns and I. The team here is bar none the best I have...
Everyone are so nice. STeve is incredible. I trust him to take care of my car and he has never let me down. The mechanics are great, they have taken care of the car since 2011 and it runs like a champ. I wouldn't go anywhere else.
Steve Dutra and his team deliver a perfect "10"; they make servicing your automobile a simple and expedient experience; the loaner car nsures your daily schedule is not negatively impacted.
Polite and professional staff. Everyone was personable assisting us without trying to pressure us. Charles Parker was highly knowledgeable in showing us the details of the car. Thank you!
Brandon was not pushy and was very knowledgable about the cars we looked at. We walked into Raleigh Audi just looking, and several hours later, walked out with a new Audi Q7.
Friendly reliable service. I work 3rd shift and it is always appreciated when Mike waits to call after 3pm to allow me to sleep. And if the service will be longer he just waits for me to call him. Thanks Mike. All the crew that work on my vehicle always relays there concerns so I can make my...
Prompt, friendly staff, quality service, clean facilities, honest and clear feedback, exceptional! Could not ask for a better dealership and service center.
Always prompt, friendly, and clear on what needs to be done and the costs. Mike Brookins was my Service Advisor this visit as Steve Dutra was on vacation. Mike provided the same excellent service that Steve does!! Great job!
Customer service is excellent . Steve is very friendly .. always give me a clear understanding of work and is timely in ensuring work is done in time.. offers loaner when he can...
My experience was just perfect! I was helped by Joe right away - he was able to determine the issue along with issues with recalls that I wasn't even aware of! He set me up with a loaner, scheduled an appointment for repairs & updated me the entire time. I never felt inconvenienced & it went...
Everyone tries to help you as best they can. I was disappointed the test has to be redone but it should still be worth it. I want to get it fixed before the warranty expires.
Mark and Joe truly went above and beyond to make my stressful experience rewarding and meaningful. I had s negative time at another Audi dealer. Raleigh Audi team are doing it for all the right reasons! Ty
Everyone was very helpful and it was great to see how the staff helped each other during the process from the service representative who explained a rebate to the other sales person who pitched in when our representative was busy.
Our salesperson had an extensive amount of knowledge about the product and also was very professional and personable. We would recommend to family and friends.
John Marble (Salesperson) at Audi Raleigh was spectacular! first he persevered with me for several years. He greeted me every time I was in the dealership for service on my old vehicle, made eye contact, asked me qualifying questions, made me feel welcome, and was very patient with me on the new...
Landy at Audi Raleigh recently assisted with my first Audi purchase (2017 A4). He was extremely patient & friendly (the dealership closed at 5, but worked with me until after 7) and overall great to work with! He was knowledgeable and professional, explaining the distinctive features for Audi &...
Landy at Audi Raleigh recently assisted with my first Audi purchase (2017 A4). He was extremely patient & friendly (the dealership closed at 5, but worked with me until after 7) and overall great to work with! He was knowledgeable and professional, explaining the distinctive features for Audi &...
Charles Parker has sold two cars to me. He is great! He doesn't push a car on you. He helps you come to the one you want. The Audis are fantastic cars! The over perform your every expectation. Go with the best - Charles and Audi!
John Marble played a huge part in my decision. I truly felt that he had my best interest at heart as he worked with me during the purchase process. He is very knowledgeable which is why I contacted him again. He sold me an A7 just three years ago. If he is around for my next purchase, I'll call on...
John Marble was truly awesome. He was extremely patient in guiding us through 3 different models: A3 A4 and S3 and letting me drive each of them. His knowledge of the product line is superb. He was a great teacher when we picked up the S3 that we ultimately purchased. He was also very transparent in...
It was a no pressure experience. Landy did a great job selling the vehicle and wasn't afraid to go to bat for my wants. Answered question after the deal was signed and follow up was on point.
I purchased a vehicle at Audi Raleigh on 8/5/16 and Justin Holmes was my salesperson. He did an excellent job taking care of us, was very knowledgable, and friendly. I would highly recommend this dealership, and Justin, to anyone looking for a quality car.
Superb customer service from the very start! I ended up buying an Audi at another location and this man still helped me out. Most "salesman" would've just ignored me but not him. This is why I'm writing this review.
I will be having my Audi serviced there. If you're looking for a professional...
I went to Audi Raleigh just looking at the options available and when I decided to purchase, Jay Furca, Salesperson was on point. He took his time with me and didn't try to rush or persuade me. He had my car cleaned and a personalized name tag hanging in the car for me. made me feel so special. ...
I recently purchased an A4 from Audi of Raleigh. I worked with Landy Tyler on the purchase. It was an absolute pleasure working with Landy. There was no pressure and none of the typical annoying questions that you get from a lot of automobile sales professionals at other dealerships. Landy was...
I was in and out at Audi of Raleigh made my car buying experience fun, fast and easy I highly recommended them and thank you to Landy Tyler for making this a great experience ..
We worked with Charles Parker to lease a new Audi Q3. We came in to just check out which vehicle best suited our needs. We were not rushed into buying or leasing a car, and Charles worked with us to come up with a lease plan that fit our needs and our budget. We were very happy with our...
?No one may read this but as a consumer I don't enjoy the process of buying a car. When I come to test drive a car, unlike some, I am ready to purchase and want the transaction to be quick and painless for both parties. I conveyed this to John and the Audi of Raleigh team was able to make this...
No one may read this but as a consumer I don't enjoy the process of buying a car. When I come to test drive a car, unlike some, I am ready to purchase and want the transaction to be quick and painless for both parties. I conveyed this to John and the Audi of Raleigh team was able to make this happen...
Justin Holmes made purchasing my A3 a pleasant experience. He really made me feel special by placing a gift tag and bow on my car!!!! I would definitely purchase from Justin again!!!
John Marble was fantastic to work with. He was very knowledgeable about the car and was very responsive and courteous when dealing with him. I would highly recommend Audi Raleigh, and John specifically, if you are searching for a new car.
Just bought a used vehicle and LOVE IT! The salesman-- John Marble-- was so professional, yet personal. Also had a pleasant experience with Stabley James. Go see John if you want a GREAT car buying experience!
I have had my Audi A4 serviced at this location for the last 2 years. From start to finish it has always been an excellent experience. I always get an appointment when needed and the staff is always so courteous. They always call to give me a quote before performing any additional work. I have...
It was the fastest deal and it all went very smoothly. When my daughter and I looked on the used car lot and saw our GLK, we were not thinking it was going to be in our price range. It was not only in our price range but no one had put a deposit on it. I immediately did my due diligence and our...
Worked with Charles Parker... outstanding.
This was our second purchase (last one was 2 years ago) and this was a second car.
Everyone at Audi Raleigh was fantastic.
Jim
John Marble was an amazing salesperson! He was patient, not overly aggressive (unlike other salespeople I dealt with while looking) and trustworthy. I hope to be a customer of his for many, many years to come! I definitely plan to recommend him to family & friends who are in the market for a new car.
John Marble was an amazing salesperson! He was patient, not overly aggressive (unlike other salespeople I dealt with while looking) and trustworthy. I hope to be a customer of his for many, many years to come! I definitely plan to recommend him to family & friends who are in the market for a new car.
Have owned 3 Audis and I will always come back to Audi Raleigh. They are very responsive and are willing to work with customers to make the deal the best it can be. Worked with Chris Sarbo on 2 purchases. He listens to his customer's needs and wants in a vehicle, and finds the right Audi for...
We have now purchased 3 Audis from Audi Raleigh and the knowledge of Chris Sarbo in sales and the support of Mark in the service department are why we keep coming back. Chris has outstanding knowledge, he follows up, and he supports his clients through the process. The last car we purchased was an...
I grew up in the Automotive Industry in Toledo Ohio and paid my way through college working at dealerships. This means, I've seen the good and the bad at dealerships. I must say, this experience was the best experience I've ever had. From being greeted at the front desk to test driving cars with...
I will buy my next car there. I had the best service when ever I needed them if for maintenance or buying a car. I am driving a new 2016 s6,and before I had an s5 both cars we're bought in this dealership from the,same person Chris. Iwill buy my next car there as well.
I grew up in the Automotive Industry in Toledo Ohio and paid my way through college working at dealerships. This means, I've seen the good and the bad at dealerships. I must say, this experience was the best experience I've ever had. From being greeted at the front desk to test driving cars with...
I wasn't sure if I wanted an Audi but the knowledge of the sales person and the service I experienced made the choice easy and I would buy this car again. It's the best vehicle I've ever owned and when I go for service it's outstanding. .
The sales process and the knowledge of the salesperson was and is so helpful. I would recommend Chris and this dealership and Audi ownership to anyone considering purchasing a luxury vehicle.
I recently researched a number of cars, and then made a decision to purchase a new Audi TTS from Audi Raleigh. My contact there, John Marble, was perhaps the most professional automobile sales consultant I have ever worked with, in over 40 years of car buying. The experience started for me with his...
I recently researched a number of cars, and then made a decision to purchase a new Audi TTS from Audi Raleigh. My contact there, John Marble, was perhaps the most professional automobile sales consultant I have ever worked with, in over 40 years of car buying. The experience started for me with his...
Chris Sarbo is the best salesperson I have ever had in almost 40 years of purchasing cars. He was extremely knowledgeable and enthusiastic and was creative in packaging a car which had all of the necessary options I wanted. He also allowed me to test drive different vehicles and educated me in the...
We got a new Q7 recently, we went to look and ended up buying one !! - Joe Najm and team were great helping us out through the process. Joe, Ron and Stanley stayed back until 11 PM to help me close the deal. They gave a great deal on the price as well. - Glad to have chosen Audi Raleigh !! I would...
The team of staff waited until 11 PM for me to close the deal. - Joe, Stanley and Ron were best and gave me a good deal as well. Id go back to but another one in the future.
My overall experience at Audi Raleigh, and my sales rep Joe Najm, is a whopping 10+ (5 stars!!!) I was test driving cars at 4 different dealerships and let this be known right away to Joe. No matter what question I asked Joe, he knew the answer. Not only Joe, but when I had a question when Joe was...
Bought a used Honda Pilot. Called first and the sales agent was very helpful. I made an appointment to test drive the car and it was ready and waiting when I arrived. While the original sales agent I spoke with on the phone had left for the day, he alerted another agent of my interests and he...
I have been looking at these cars for 1 year. I didn't want to get in over my head. It took me a year to finally come back and make my purchase (when I had cash in hand). Charles Parker was patient, accomodating, and made us a fare deal. He and his team executed to perfection. They made the car...
I worked with John Marble to lease my A3. He was extremely accommodating and helpful with what I was looking for and in the time I needed it. He even brought my car to me when it arrived since I couldn't slip out of work. The service level here is unsurpassed and I am thrilled with my new car. I...
I worked with John Marble to lease my A3. He was extremely accommodating and helpful with what I was looking for and in the time I needed it. He even brought my car to me when it arrived since I couldn't slip out of work. The service level here is unsurpassed and I am thrilled with my new car. I...
If you are in the market for a new or Audi certified vehicle, then look no further than Audi of Raleigh. Charles Parker is a very patient and knowledgeable sales professional. Without any pressure Charles and the entire staff was outstanding from start to finish. I highly recommend them for all your...
This was our first time out looking for an Audi. Shortly after arrival, Chris introduced himself and the afternoon started. A couple hours, (not six or eight) and one finance interview later, we drove away with a new Q3 which is exactly what we went in there for. We are going back for a companion...
We had a wonderful time buying my new car from Joe Najm at Audi Raleigh. Not only was Joe professional and courteous, but he was also fun and extremely helpful. He made buying a new car a great experience. He knows his products and all their features. With his honest help, we were able to determine...
From the beginning of our contact with John Marble we were very impressed, he was very nice, courteous and knowledgable. He didn't put any pressure on us and helped us to make an informed decision between the particular models we were considering. We were blown away at his level of service and his...
We had a great experience at Leith Audi - John Marble gave us personalized attention and worked hard to find exactly what we needed. I've compared prices and really believe we got the best deal possible with great service. We will be back. Thank you, John!
We had a great experience at Leith Audi - John Marble gave us personalized attention and worked hard to find exactly what we needed. I've compared prices and really believe we got the best deal possible with great service. We will be back. Thank you, John!
It has been a month since we moved with my family to the US due to a position I was offered and after exploring different alternatives and going through all the processes required in different dealerships for leasing I finally found what I was looking for at Audi Raleigh in terms of competitive...
The good folks at Audi Raleigh - are long on patience and great on customer service, in particular Charles Parker. Charles had seen my wife and I come in and out of the dealership for over a year and a half, test driving various cars and suv's. Charles never pressured us to buy or push us into a...
This is not your typical car buying experience. I have purchased over a dozen cars in the past 30 years and my most recent purchase at Audi Raleigh was far better than the rest. First class facilities, relaxed atmosphere, and great people made it happen. I highly recommend visiting Charles Parker in...
I usually don't expect many positives in the whole car buying experience...it's just something to endure. Audi Raleigh exceeded my expectations in many ways. I had done my homework on the car that I wanted...what others were paying, typical fees, etc...but before I could spout out my figures, we...
I bought an Audi A3 a few days ago. Usually the car buying expeierence is dreadful with as much time that is required at the dealership and haggling on price. My experience at Audi Raleigh is the first time I have ever had fun purchasing a vehicle. Not only was our salesman able to explain the cars...
I actually enjoyed purchasing my Audi SQ5. I walked into the dealership thinking I would test drive a Q7, but after LISTENING to me carefully and understanding my needs, Chris Sarbo suggested I test drive a SQ5. He understood that I am an atypical buyer. It was a great suggestion, because I ended up...
I recently purchased an Audi SQ5 from Audi Raleigh, and my experience was fabulous! Customer service is definitely a focus at this dealership. I walked in wanting to test drive a Q7, but after listening to my needs Chris Sarbo suggested I test drive a SQ5. He definitely understood what I wanted,...
I recently purchased an Audi SQ5 from Audi Raleigh, and my experience was fabulous! Customer service is definitely a focus at this dealership. I walked in wanting to test drive a Q7, but after listening to my needs Chris Sarbo suggested I test drive a SQ5. He definitely understood what I wanted,...
I bought a car here a few months ago and it was a great experience from start to finish. Every person I dealt with, especially John Marble, the salesperson, was friendly and extremely helpful. As a younger woman who had been shopping for cars alone I was used to getting a lot of pressure from...
I bought a car here a few months ago and it was a great experience from start to finish. Every person I dealt with, especially John Marble, the salesperson, was friendly and extremely helpful. The car I bought wasn't an Audi--it was a used Hyundai that they happened to have on the lot. In other...
I went to the dealership after doing some research online on their website. I met with Charles Parker who was enthusiastic as well as very meticulous in explaining the details of the Q7. I test drove a few and finally made a decision and bought my first Audi, a 2014 Q7. I have owned several...
Excellent dealership, easy to do business with and customer focused. People are professional, yet personable and concerned about meeting the needs of the customer and will be as flexible as possible to do just that. Good follow up after the sale to be sure you are happy and enjoying the vehicle....
I recently purchased an Audi A4 from Audi Raleigh. John Marble was my salesperson, and he was extremely knowledgeable about most of the questions I had (and there were many) about the vehicle. If John didn't have an answer, he let me know and proceeded to ask other personnel. That sold me. To make a...
I traded an A6 for a Q7 and Charles Parker was my salesman. He was a professional from start to finish and also very pleasant to deal with. Buying a luxury car should be fun and not a stressful experience and Charles and the rest of the folks at Audi Raleigh delivered!
We were looking for a new SUV for my wife. We done our research and Audi was last of two brands we were considering, this dealership experience with Chris Sarbo solidified our decision. The dealership was friendly and answered all our questions with no hassle. The best of five experience we had in...
In working with Chris Sarbo on my third Audi, it was a pleasant experience from start to finish. Both he and the Sale Manager (Harry) were easy to work with, and never "pushed' me into anything. I would recommend both Chris and the Dealership to anyone in the Raleigh / Cary area looking for a new or...
John Marble is an excellent sales associate! He is very polite, professional, and he is very knowlegeable about cars. He provided me a great customer service. The whole stuff was very welcoming and polite!!!
The person who wrote about that "bad experience" was probably not telling the truth....
I test drove a Q5 3.0t at Audi of Raleigh. I was greeted by my salesperson Joe. I was very upfront with him and let him know I am a struggling law student and would not be purchasing any time soon. Joe still provided me with a test drive and all the information I asked for. He was very professional...
We had a great car buying experience at Audi Raleigh. Joe Najm was helpful and knowledgeable. He made the negotiation part simple by being understanding of our position and expectation. In the end, it took less than an hour to reach a deal that we felt comfortable with and drove home in a new car in...
We bought a new Q5 from Audi Raleigh, and we are very happy with how fast and enjoyable the whole process was. We met Joe Najm when we were still trying to decided which package and color combo to buy. The ones we liked weren't available on the lot, Joe said he would be happy to search for them or...
Prior Audi was serviced at this dealer. Accurate, reliable and helpful. Trade in and new car negotiation was straightforward. They did better than Blue Book and Cars.com said I could do. New car is a dream to drive and the convertible is everything a convertible should be. I frequently receive...
Overall, I had a very good experience. I flew in from out of town, Jim picked me up In an very nice A8. Saw the car the car in person for the first time in person. It was everything Jim described.... I would recommend Raleigh Audi and Jim Najm to anyone!
my wife and I drove to Raleigh to buy a new A6.
Joe was very helpful knowledgeable and patient he help this review several models and price ranges we ended up picking the a6 supercharged fully loaded sports coupe and we couldn't be happier it is a wonderful vehicle I have a s*** eating grin...
My wife and I recently purchased an Audi A5 Convertible. John Marble guided us through the majority of the process. Anthony Cotellese represented the dealership through the financial portion of the purchase. In addition, the receptionist, service manager and several other sales representatives made...
My wife and I were both treated great, and our experience was the best I have had in a long time. I have bought and leased automobiles many times over my life time and this was the most pleasant an stress free I have ever experienced. Leith Audi should be pleased to have such a high caliper of...
Our car buying experience at Audi Raleigh was the best ever. John Marble, our salesperson, was great from the very first time we spoke by phone. He was courteous, helpful, sincere and very knowledgeable about the vehicle. He listened well and never made us feel pressured. He gave us all the time we...
We had the most pleasant car buying experience at Raleigh Audi. From the moment we walked into the dealership we were treated exceptionally by John Marble and the entire staff. By the way...we love our new A4. Thanks again John for your help and service! Steve
Ask for chris sarbo. One of the best salesman to weok with. Easy, short respectful and knowledgeable. I was good experince to work with him. Offer,negotiation, rejection were handled with due respect and professionalism.
I purchased a 2013 Audi A6 from the dealer and the entire experience was a very professional experience. I received top dollar on the trade in of my 2003 BMW M3 which made me feel that the company valued my business and wasn't there to try and rip me off. The salesman Craig Elstak worked with me...
Audi Raleigh and my saleman Mr. Elstak was great with helping me purchase a 2013 A8L. I ordered the car and it came in spot on per the order, and sooner than promised. I was very pleased with the process and love the car. I would certainly recommend others to consider an Audi at Audi Raleigh. They...
We had a wonderful, pain free car buying experience at Audi of Raleigh. Our salesperson, Craig was professional, accessible, and knowledgeable. We love our car and would recommend this dealership to anyone.
I recently purchased a new Audi A5 Convertible. During my search for the "perfect car", I met John Marble in Sales at Audi of Raleigh. He was patient, up front, honest, and knowledgeable about the cars I was looking at. Low presure, good deals, variety of stock, information, fun, and friendly staff...
We purchased a certified pre-owned Audi Q5 Quattro from Audi Raleigh last week and could not have been more pleased with the entire experience! From beginning to end we felt all our needs, questions, concerns were handled in the most professional way. John Marble our sales representative was...
We purchased a certified pre-owned Audi Q5 Quattro from Audi Raleigh last week and could not have been more pleased with the entire experience! From beginning to end we felt all our needs, questions, concerns were handled in the most professional way. John Marble our sales representative was...
I recently purchased a vehicle from this dealership and the experience was nothing short of amazing. My agent was Charles Parker and he was really great about answering all of my questions in person, over the phone, via email and by text. He was super accesible and helpful not only before I...
We recently purchased an 2013 Audi Q5 from Audi of Raleigh. We couldn't be happier with the service that we received while we were ordering the vehicle down to the day we picked up the vehicle from the lot. John Marble was an amazing sales man and really helped us with our purchase. I would highly...
I had been looking at the Audi A6 for some time stopped by Audi of Raleigh while at a meeting in Raleigh. Stanley stopped me as I was leaving as I was just looking. He didn't hassle me in the days to follow as some salesmen do. I returned a week later and we talked again. I decided to pursue in...
Best experience in the triangle area. I spent two months looking for a vehicle and meeting Stanley and working with Audi in Raleigh was worth the time spent. The price, vehicle and service were beyond expectations.
During my Car Buying experience I was impressed with John Marble's professionalism, courtesy, and dedication. I would definitely recommend asking for John when purchasing a vehicle from Audi of Raleigh.
Audi Raleigh made the trading in a of a vehicle and leasing a new car an excellent experience. There were no hassling for price, everything offered was extremely fair. I would definitely recommend them for any new car purchase!
I bought a 2009 A6 on line from this dealership. John Marble and company did a great job of accurately representing the vehicle and preparing it to be shipped across the country. No pressure or gimmicks, just down to earth service. A great place to do business with.
Audi of Raleigh and our salesperson John Marble made the purchase a pleasant experience. We were not familiar with Audi and he spent the time to show us the cars many advanced features. We are very pleased with Q5 in its first month of service. It was delivered in perfect condition and has run...
My experience having my 2010 audi serviced and leasinga a brand new 2013 audi was exceptional. From the service dept. , sales to the Financial people, the service and the friendliness ;that I experienced was truly great. I would recommend Audi of Raleigh to anyone looking for a great car buying,...
A pleasure to work with this dealership. I bought an A6 on-line and these folks accurately represented the vehicle. The price was very competitive, and I was shopping dealers across the whole country. They did a great job preparing the vehicle to be shipped across the country, and I would...
I couldn't have asked for a better car purchasing experience! They were friendly, efficient, and knowledgable. I left feeling satisfied and confident in my purchase! Audi of Raleigh is the best!
I couldn't have asked for a better car purchasing experience! They were friendly, efficient, and knowledgable. I left feeling satisfied and confident in my purchase! Audi of Raleigh is the best!
John is the reason why we purchased the vehicle. He is knowledgeable about the product yet not pushy. He made the process smooth and efficient for us. Did not know much about the Audi product prior to my visit. I will most likely buy another if the car is as good as the service. So far so good!
I purchased a used car form Audi of Raleigh. They did not play any games, gave me a great deal on the car and a very fair trade-in value for my car. I would go to them again.
If you are looking to step into the amazing world of German engineered luxury performance cars, you can't go wrong with Audi Raleigh. Ask for John Marble, salesman, and you will get a straight-shooter who knows the cars on his lot, is super down-to-earth, and very easy to work with. John's as honest...
After long searching I thought I found my car at Audi Raleigh, when I went to visit and see the car in person it was gone/sold. When I explained what I was looking for John helped me find another option that suited my needs. He was patient as I checked some other cars outside of the Leith family...
We bought our new Audi Q 5 from Raleigh Audi . They were very customer friendly, courteous and made us feel welcomed. Charles Parker, sales executive, was very helpful in taking us for test drives on several different models and helped us decide the one that fits our needs. We strongly believe that...
We bought our new Audi Q5 from Audi Raleigh dealership and we are extremely pleased with our vehicle and the service we received. Charles Parker was our sales executive and he was very helpful and courteous. He was very patient in explaining in detail about the vehicle and made the buying...
From the moment you walk in, you feel welcome and the sales associates, especially Charles Parker, is so helpful and willing to listen to what you are looking for and what you want in your vehicle without pressuring you to look at something your not interested in.
You cannot go wrong with this...
Great dealership with great employees. Charles and Stanley were wonderful to work with and incredibly helpful. Cannot go wrong with this dealership, very welcoming and friendly.
I have nothing but praise for this dealership the personnel, the atmosphere, and the service are all first rate. Met John Marble early June while still ust lookingto replace my 20 year old Saab 900 convertible he took note of what I was looking for and called only when he had vehicles that fit my...
I have nothing but praise for this dealership the personnel, the atmosphere, and the service are all first rate. Met John Marble early June while still “just looking” to replace my 20 year old Saab 900 convertible he took note of what I was looking for and called only when he had vehicles that fit...
I went to the Raleigh Audi dealer to buy a new S4. John Marble met me at the door and asked how he could help me. While I was disappointed to learn that there were no new S4's on the lot, John indicated that he had a few lightly used certified S4's on the lot. John was very knowledgeable, not pushy...
Overall good experience. Traded my Lexus RX for an Audi Q5. Salesman was very knowledgable and not pushy. They gave me a fair price for my trade and the process went smoothly. I would definitely recommend this dealership to anyone interested in a good car buying experience.
I was looking for a new SUV to replace my Lexus RX. Test drove the Audi Q5 and loved it. Very good handling. My product specialist ( John Marble) was very knowledgable and not pushy. They treated me well and offered me a fair price for my trade in. Very good experience. Recommend this dealership to...
Have had my A7 for 2 plus mo and find it absolutely fantastic. Buying the car was a smooth happening due to Brandon Kirby and the staff who expedited the whole process and made car buying a pleasant time. If future service is predictable based on my early experiences this could be the start of a...
This was my husband and my first trip to Audi. He decided to check out the A7, since his current lease is up this month. The new building is beautiful! We arrived on a Saturday afternoon around 3pm (they close at 5pm) and there weren't many sales people available. I only saw one with another...
This was my husband and my first trip to Audi. He decided to check out the A7, since his current lease is up this month. The new building is beautiful! We arrived on a Saturday afternoon around 3pm (they close at 5pm) and there weren't many sales people available. I only saw one with another...
Excellent Experience All Around. I didn't fly here, but I do live 50 miles from the dealership! I bought my used 2008 Audi a4 in December at Raleigh Audi from David Dowdy. David has provided excellent service, from helping us locate a car, purchase it, and answer questions that we had along the way...
Excellent Experience All Around. I didn't fly here, but I do live 50 miles from the dealership! I bought my used 2008 Audi a4 in December at Raleigh Audi from David Dowdy. David has provided excellent service, from helping us locate a car, purchase it, and answer questions that we had along the way...