Edmunds.com - Sales Review
- January 12, 2019
I have to praise Mrs Paige Babcock, a product specialist, for her excellence in working with me on this most recent lease. She is excellent! She worked very hard to make this happen, and if she was not in that role, I'd probably not get Mercedes this time. She was very persistent, but in a...
DealerRater Review
- January 12, 2019
I have to praise Mrs Paige Babcock, a product specialist, for her excellence in working with me on this most recent lease. She is excellent! She worked very hard to make this happen, and if she was not in that role, I'd probably not get Mercedes this time. She was very persistent, but in a...
Cars.com Review
- January 12, 2019
I have to praise Mrs Paige Babcock, a product specialist, for her excellence in working with me on this most recent lease. She is excellent! She worked very hard to make this happen, and if she was not in that role, I'd probably not get Mercedes this time. She was very persistent, but in a...
Mackenzie Malloy Replied: Thank you for taking the time to write such a great review. I am glad you had a great experience with Paige. She truly is a great member of our team, and is always striving to provide excellent customer service, and a positive experience for her clients. We thank you for your business. Best, Paul McDaniels, General Manager.
Cars.com Review
- January 09, 2019
This will be the 4th Mercedes we will have either purchased or leased from Flagship Motors and we continue to be extremely satisfied customers. Ibe Ogwu is always extremely professional, patient and pleasant to work with and we would highly recommend him. We also had the pleasure of working with ...
Mackenzie Malloy Replied: Thank you for your review and for your continued business! I'm pleased to know that we have provided you with 5-star service every time. We thank you for choosing us! Best, Paul McDaniels, General Manager.
DealerRater Review
- January 09, 2019
Very nice people and very helpful that answered all my questions that I had made sure that I was happy thinthe car that I got
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your 5-star review! -Paul McDaniels, General Manager.
DealerRater Review
- January 09, 2019
This will be the 4th Mercedes we will have either purchased or leased from Flagship Motors and we continue to be extremely satisfied customers. Ibe Ogwu is always extremely professional, patient and pleasant to work with and we would highly recommend him. We also had the pleasure of working with ...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review and for your continued business! I'm pleased to know that we have provided you with 5-star service every time. We thank you for choosing us! Best, Paul McDaniels, General Manager.
DealerRater Review
- January 03, 2019
From the moment I stepped into this dealership I immediately felt at home. Phil greeted me with a giant smile and made me feel as if I was meeting up with a long lost friend. Not only did Phil listen to my needs, he understood my budget and was not trying to push more on me than I could afford. What...
Cars.com Review
- January 03, 2019
Wish I never wrote a deposit check to them because I changed my mind before we did any paperwork but they cashed my $5,000 check anyway and told me I had to wait 10 days for a refund. I really like the sales rep I worked with and would of worked with him in the future when the timing was better for...
Cars.com Review
- January 03, 2019
From the moment I stepped into this dealership I immediately felt at home. Phil greeted me with a giant smile and made me feel as if I was meeting up with a long lost friend. Not only did Phil listen to my needs, he understood my budget and was not trying to push more on me than I could afford. What...
Mackenzie Malloy Replied: Franco, thank you for taking the time to write such a great review for us. I'm pleased to know that the team provided you with the 5-star service that you deserve. Thank you for choosing Flagship to purchase your vehicle, we wish you many happy miles! Best, Paul McDaniels, General Manager.
DealerRater Review
- January 02, 2019
Great experience with excellent service from Sean. Great guy selling a great product! Very happy with car delivery. I thought I was well informed about the car. Franco took the to show me things and has been easily available by phone to answer additional questions I have had. Would absolutely...
DealerRater Review
- January 02, 2019
If youre looking to buy a Mercedes Benz, Awara at Flagship is the one you want to go to! Awara made sure I got exactly what I wanted in terms of the car and payments. He also worked out a great deal to get me out of my lease early. Franco was exceptional at explaining all the features of the car and...
Cars.com Review
- January 02, 2019
If you’re looking to buy a Mercedes Benz, Awara at Flagship is the one you want to go to! Awara made sure I got exactly what I wanted in terms of the car and payments. He also worked out a great deal to get me out of my lease early. Franco was exceptional at explaining all the features of the car...
Edmunds.com - Sales Review
- January 02, 2019
Been driving Mercedes for 25 Years. Several purchases here at Flagship in Lynnfield but had an outstanding experience with Paige Babcock. Highly recommend you ask for Paige. Can't forget to Mention Franco for the great concierge work. They are a great team.
Cars.com Review
- January 02, 2019
Great, friendly competent service with Paige and Franco. Couldn't have been better. Been Driving Mercedes for 25 years, purchased many vehicles at Flagship. This was the best.
Mackenzie Malloy Replied: Thank you for your review and continued business. It is always great to have long term customers like you! Best, Paul McDaniels, General Manager.
DealerRater Review
- December 30, 2018
Once again, Sales Consultant, Sean Bresnahan used his expertise and product knowledge to help me purchase my newest Mercedes Benz. His due diligence, ability to listen, perseverance, and willingness to negotiate a sale that fit my needs financially through to fruition, are testaments to his...
DealerRater Review
- December 30, 2018
Fabulous experience with Phil hes very good and nice thank you thank you again will send friends and famiFabulous experience with Phil hes very good and nice thank you thank you again will send friends and familyly
Cars.com Review
- December 30, 2018
Fabulous experience with Phil thank you for your help new car from flagship Fabulous experience with Phil thank you for your help new car from flagship
DealerRater Review
- December 29, 2018
I was considering a RR as I have always wanted one, but have been an MB driver and customer at Flagship for 15 years. I had such a great experience this last visit, and felt that the personal attention and care was 5 star. Phil Saissi was outstanding, he truly went above and beyond to make sure I...
Edmunds.com - Sales Review
- December 29, 2018
I was considering a RR as I have always wanted one, but have been an MB driver and customer at Flagship for 15 years. I had such a great experience this last visit, and felt that the personal attention and care was 5 star. Phil Saissi was outstanding, he truly went above and beyond to make sure I...
Cars.com Review
- December 29, 2018
I was considering a RR as I have always wanted one, but have been an MB driver and customer at Flagship for 15 years. I had such a great experience this last visit, and felt that the personal attention and care was 5 star. Phil Saissi was outstanding, he truly went above and beyond to make sure I...
Cars.com Review
- December 28, 2018
I had a wonderful experience at the dealership yesterday. Skip Petersen, Justin Kloack and Franco Cordano were the personification of customer service and knowledge of their product. In this day where customer service seems to be less emphasized by most companies, it was a breath of fresh air to be...
Cars.com Review
- December 27, 2018
Thank you Phl Saissi for such a VIP treatment!! I had a wonderful experience shopping for my new GLE-350 at the Flagship Motorcars of Lynnfield, Mercedes Benz dealership. I was lucky to work with Mr. Saissi. He went above and beyond to help me find exactly what I was looking for and much more then I...
Mackenzie Malloy Replied: Thank you for taking the time to write this review for us. I'm so glad Phil provided you with great customer service, and you had an enjoyable car buying experience. That is exactly the kind of service, and experience, we want our customers to have. Happy Holidays! Best, Paul McDaniels, General Manager.
DealerRater Review
- December 27, 2018
Thank you Phl Saissi for such a VIP treatment!! I had a wonderful experience shopping for my new GLE-350 at the Flagship Motorcars of Lynnfield, Mercedes Benz dealership. I was lucky to work with Mr. Saissi. He went above and beyond to help me find exactly what I was looking for and much more then I...
DealerRater Review
- December 27, 2018
Sells person Awara Osman provided outstanding service from the time I walked in to dealership building unit the end .He helped me with everything eaven he delivered car to my house.He went above and beyond.And as well as consiarge person Franco I believe was his name did outstanding job explaining...
Cars.com Review
- December 27, 2018
My experience at flagship was great. Ms Paige Babcock went above and beyond to help me with the surprise for my wife on the gift for her chritsmas/ Birthday present. My wife was so happy and surprised at the same time. I'm glad I went to flagship to buy that car.
Cars.com Review
- December 26, 2018
I sow car online and I sent car information to Awara Osman.By the time I came there he had car ready for test drive.And from that moment he did outstanding job with sales and everything else we needed to close the deal.Then Justin did awesome job with finance the loan.Then Franco from consiarge did...
Mackenzie Malloy Replied: Glad Awara, Justin, and Franco took good care of you and provided you with the service we are always striving for. Hope you are enjoying your new purchase. Best, Paul McDaniels, General Manager.
DealerRater Review
- December 20, 2018
I needed another vehicle (preowned) and I found the car on line at Flagship. I contacted them via email and Maria Pena responded immediately with car information packets and setting up an appointment for me with Paige Babcock. Paige was excellent, when we arrived she was all prepared with the cars...
Cars.com Review
- December 20, 2018
I worked with this dealership for many years and always a top notch experience. I worked with Paige for the first time and had an excellent experience with her. She was so knowledgeable and accommodating, she made the entire buying process very fast and streamlined, just the way we like buying.....
Mackenzie Malloy Replied: Thank you for your review. Glad Paige has provided you with great customer service. I'll be sure to pass along your compliments to her, and tell her to keep up the good work. Happy Holidays! Best, Paul McDaniels, General Manager.
DealerRater Review
- December 18, 2018
If you are looking to purchase a car from Flagship Motors in Lynnfield make sure you ask for Awara. He is the best very straight forward and will try to get you the best deal. He went above and beyond and took care of everything i asked about my car. It was a pleasure working with Awara and I highly...
Cars.com Review
- December 18, 2018
If you are looking to purchase a car from Flagship Motors in Lynnfield make sure you ask for Awara. He is the best very straight forward and will try to get you the best deal. He went above and beyond and took care of everything i asked about my car. It was a pleasure working with Awara and I highly...
DealerRater Review
- December 16, 2018
Karl had been super super super helpful to find my 1st Mercedes! France's professional training was an extraordinary experience! Appreciate to both of you! Happy holidays!
Cars.com Review
- December 14, 2018
We all know buying a car really is not a process that we all enjoy. At Flagship Motors in Lynnfield that theory goes out the window. All and I mean all persons I came in contact with when I bought my CPO 2016 Mercedes C300 were delightful , informative, funny, and made our experience a joy. We are...
Edmunds.com - Sales Review
- December 14, 2018
I have given this dealership 5 stars and if they offered more stars as bonus, I would give them those too. I just bought a CPO 2016 E350 from Awara and while I was there I genuinely enjoyed the conversation and felt like it wasn't all about the sale. I have bought cars before and felt like it was a...
Cars.com Review
- December 13, 2018
Just went in to take a quick look and there it was. My perfect car. Paige made the entire process pleasant and knowledgeable. My husband had purchased a car from her and last year and now we are a 2 car Mercedes family.
Cars.com Review
- December 13, 2018
I have given this dealership 5 stars and if they offered more stars as bonus, I would give them those too. I just bought a CPO 2016 E350 from Awara and while I was there I genuinely enjoyed the conversation and felt like it wasn't all about the sale. I have bought cars before and felt like it was a...
Mackenzie Malloy Replied: Thank you so much for taking the time write such a wonderful review for us. I sincerely appreciate your feedback as I am happy to know that the team provided you with excellent customer service. We always want our customers to feel at ease when purchasing a vehicle, after all it should be exciting! I'll be sure to pass along your compliments and kind words to the team and encourage them to keep up the good work. We wish you many happy miles, and Happy Holidays! -Paul McDaniels, General Manager.
DealerRater Review
- December 12, 2018
I have given this dealership 5 stars and if they offered more stars as bonus, I would give them those too. I just bought a CPO 2016 E350 from Awara and while I was there I genuinely enjoyed the conversation and felt like it wasn't all about the sale. I have bought cars before and felt like it was a...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for taking the time write such a wonderful review for us. I sincerely appreciate your feedback as I am happy to know that the team provided you with excellent customer service. We always want our customers to feel at ease when purchasing a vehicle, after all it should be exciting! I'll be sure to pass along your compliments and kind words to the team and encourage them to keep up the good work. We wish you many happy miles, and Happy Holidays! Best, Paul McDaniels, General Manager.
DealerRater Review
- December 12, 2018
So what can I say. After several dealerships and phone calls an inquiries I finally am an owner of a 2016 CPO Mercedes because of Flagship Motors in Lynnfield. Lets start with Danielle Keyes. In formative, knowledgeable personable and persistent Talked to her through emails and phone conversations...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for taking the time to provide us with your feedback. I'm pleased to know that you had a 5-star experience with our team, and they were able to get you into the right Mercedes for you! We always want our customers to enjoy their time purchasing a vehicle with us, after all it should be fun and exciting! We hope you and your wife are enjoying your Mercedes, and we wish you many happy miles! Happy Holidays! Best, Paul McDaniels, General Manager.
Cars.com Review
- December 10, 2018
I have purchased a few cars here over the past several years and the experience has always been positive. If Ahmad Ali is there, drop by and talk with him. He may be new but his enthusiasm is difficult to beat.
Mackenzie Malloy Replied: Thank you for your review, and for your continued business. I am happy to know that we have provided you with positive experiences, and we hope to assist you for years to come. Best, Paul McDaniels, General Manager.
DealerRater Review
- December 06, 2018
I just leased another vehicle from Flagship Lynnfield. My experience is ALWAYS fantastic. I like that everyone works together to make it as quick and efficient as possible.
DealerRater Review
- December 06, 2018
I am disgusted with the level of service I received from Flagship motor cars of Lynnfield. I usually go to Burlington but decided to try Lynnfield since it was closer to my home (big mistake). My experience was with Nathan Haugh (service manager) and Grace (service coordinator).Here is what...
Edmunds.com - Sales Review
- December 06, 2018
I recently leased my car at Flagship in Lynnfield. the experience was fair, quick & stress-free. The team I dealt with were so helpful and are the reason I keep coming back. These guys include Nick Ioannidis, Gil Otero, Ibe Ogwu & Franco Cordano.
Cars.com Review
- December 06, 2018
I always have such a positive experience at Flagship/Lynnfield. With this current lease I worked with Nick Ioannidis, Gil Otero, Ibe Ogwu and Franco Cordano. They were all very knowledgable and made my experience top notch.
Mackenzie Malloy Replied: Thank you for taking the time to review us. Happy to know that you always have positive experiences with us! Thank you for your business. Best, Paul McDaniels, General Manager.
DealerRater Review
- December 04, 2018
No need to feel stressed or the need to bring support when purchasing a vehicle here. Exceptional customer service. I have purchased my first Mercedes with Steve and now my second. I returned back to Flagship because of the customer service. I never felt taken advantage of or pressured. Steve...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for taking the time to write such a great review. I'm happy to know that you received great customer service, which lead to your return. I'll be sure to pass along your review to the team! Hope you are enjoying your Birthday gift, group texts, and new gadgets! All best, Paul McDaniels, General Manager.
DealerRater Review
- December 04, 2018
Ken worked with skip in a cohesive way.they together made me feel that they were doing all that they could to make my experience the best that they could
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Happy to know that Ken and Skip provided you with great customer service! Thank you for your review. Best, Paul McDaniels, General Manager.
DealerRater Review
- December 02, 2018
Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasnt the happiest with the original online and phone correspondence. Very quick off the phone, no...
Cars.com Review
- November 30, 2018
Awara...and Phil were both super nice & attentive to all of my questions/needs. Very friendly, and helpful....made the perfect deal happen for me!Awara...and Phil were both super nice & attentive to all of my questions/needs. Very friendly, and helpful....made the perfect deal happen for me!
Mackenzie Malloy Replied: Thank you for your feedback and compliments to Awara and Phil. I'll be sure to pass this along and tell them to keep up the good work. We appreciate your business and hope to see you soon. Best, Paul McDaniels, General Manager.
DealerRater Review
- November 30, 2018
This and other Herb Chambers dealerships correctly price CPO Mercedes so you do not have to go through the absurd haggling process as with other dealerships. This transaction with Karl was handled without any issues from the moment I walked in to the dealership through the delivery of vehicle to me...
Cars.com Review
- November 30, 2018
This is my third car from this dealership & my experience buying this car was the best! Phil made the entire process seamless for me & a very enjoyable experience. Once Phil took care of all my needs, Justin in Finance was great to work with too. Franco Cordano showed me all the upgrades in the car...
Mackenzie Malloy Replied: Thank you for your review and long term business. Happy to know that you had a 5-star experience with us. We hope to serve you for years to come. Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- November 30, 2018
This is my third car from this dealership & my experience buying this car was the best! Phil made the entire process seamless for me & a very enjoyable experience. Once Phil took care of all my needs, Justin in Finance was great to work with too. Franco Cordano showed me all the upgrades in the car...
Cars.com Review
- November 29, 2018
I can’t stress how amazing Awara Osman, Darnell Stewart and Paul McDaniel ! I wouldn’t go anywhere else. I strongly recommend the dealership. From day one These guys were amazing. I will send all my family and friends over .
Cars.com Review
- November 29, 2018
I had the pleasure and good fortune of working with Phil Saissi, Elder and Ahmad at Flagship Motors when purchasing my CLS400 recently. It was an emotional time for me as my dream car (CLS550) had recently been totalled, the insurance process was not easy, and so to find a team as helpful,...
DealerRater Review
- November 29, 2018
I cant stress how amazing Awara Osman, Darnell Stewart and Paul McDaniel ! I wouldnt go anywhere else. I strongly recommend the dealership. From day one These guys were amazing. I will send all my family and friends over .
DealerRater Review
- November 29, 2018
I had the pleasure and good fortune of working with Phil Saissi, Elder and Ahmad at Flagship Motors when purchasing my CLS400 recently. It was an emotional time for me as my dream car (CLS550) had recently been totalled, the insurance process was not easy, and so to find a team as helpful,...
Cars.com Review
- November 28, 2018
Best experience to buy a cpo car best customer service is at flagship with phil saissi he Knows how to take good care of his clients. Thank you for your help phil.
Cars.com Review
- November 28, 2018
Phil was terrific! Professional from start to finish. Worked hard to get me the best deal that could be had and followed up on every detail to then end.
Edmunds.com - Sales Review
- November 28, 2018
Best experience to buy a cpo car best customer service is at flagship with phil saissi he Knows how to take good care of his clients. Thank you for your help phil.
Edmunds.com - Sales Review
- November 28, 2018
Phil was terrific! Professional from start to finish. Worked hard to get me the best deal that could be had and followed up on every detail to then end.
Cars.com Review
- November 28, 2018
Could not be happier with the sales experience. Did not expect to purchase car on first visit. After talking to Phil S. we knew we made the right choice. He is knowledgeable and patient with our questions. Car is a blast!
DealerRater Review
- November 28, 2018
Best experience to buy a cpo car best customer service is at flagship with phil saissi he Knows how to take good care of his clients. Thank you for your help phil.
DealerRater Review
- November 28, 2018
Mike and Awara were wonderful. After having a bad accident I wanted a more substantial solid SUV. . We were pleased with our choice to purchase at Flagship. I love my new vehicle.
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Sorry to hear about your accident. Glad we were able to get you into an SUV of your choice and you are pleased with your experience. Best, Paul McDaniels, General Manager.
DealerRater Review
- November 28, 2018
Phil was terrific! Professional from start to finish. Worked hard to get me the best deal that could be had and followed up on every detail to then end.
Cars.com Review
- November 27, 2018
Phil was all around a great guy. He was able to recommend the perfect vehicle for my daily driving needs and concerns. On top of that, he’s amazing to work with and client focused. Stick with Phil and you’ll get the right deal!
Edmunds.com - Sales Review
- November 27, 2018
Phil was all around a great guy. He was able to recommend the perfect vehicle for my daily driving needs and concerns. On top of that, he's amazing to work with and client focused. Stick with Phil and you'll get the right deal!
DealerRater Review
- November 27, 2018
Phil was all around a great guy. He was able to recommend the perfect vehicle for my daily driving needs and concerns. On top of that, hes amazing to work with and client focused. Stick with Phil and youll get the right deal!
Cars.com Review
- November 25, 2018
I worked with Sean B and couldn't be happier with the service I received. I also worked with Jennifer G who showed me everything I needed to know about my new purchase. Every staff member I worked with was very helpful and knowledgable. All my questions were answered promptly, and I never felt...
Edmunds.com - Sales Review
- November 25, 2018
I worked with Sean B, he was very helpful and knowledgable, and took the time to go over everything with me in great detail. This type of service is what will keep me coming back for future purchases.
Cars.com Review
- November 25, 2018
Phil was so attentive to our inquiries and took care to check in regularly, but not intrusively, that we ended up buying a car sooner than expected! I appreciated that he did not pressure us at all, was patient to answer all our questions and gave us options to look at before making our final...
Cars.com Review
- November 25, 2018
Our process was easy and comfortable. Kate helped us out since day one and answer every question we had. We visited the dealer a few times as we were a little undecided and she was there for us at all times. After the purchase she also introduced us to Franco that explained every single bottom and...
DealerRater Review
- November 25, 2018
I had a great experience working with Sean B and Jennifer G. Sean was a wonderful sales rep and answered all my questions promptly. Jennifer showed me everything I needed to know about the car once I purchased it. I was in great hands the entire time and felt welcomed and catered to. I would...
DealerRater Review
- November 25, 2018
I highly recommend contacting Phil Saissi for your purchase. My husband and I had been looking to buy a pre-owned cars, but were in no real rush. Phil was so attentive to our inquiries and took care to check in regularly, but not intrusively, that we ended up buying a car sooner than expected! I...
DealerRater Review
- November 24, 2018
To start,Flagship has become my staple go to dealership for over 8yrs now. I have been dealing with the same service advisor for the majority of those years. Alfred Aloise goes above and beyond to make the service process quick and efficient. As cars come and go, its always great to know that the...
Cars.com Review
- November 21, 2018
Fantastic dealing with Phil he’s really a nice person straight to the point no games !!!above and beyond from start to finish and Jennifer the concierge knows a lot about the cars.
Cars.com Review
- November 21, 2018
Excellent experience with Phil at flagship Made it a very smooth no doubt !!!!!!!go see Phil honest business behavior. Excellent experience with Phil at flagship Made it a very smooth no doubt !!!!!!!go see Phil honest business behavior.
Edmunds.com - Sales Review
- November 21, 2018
Fantastic dealing with Phil he's really a nice person straight to the point no games !!!above and beyond from start to finish and Jennifer the concierge knows a lot about the cars.
Edmunds.com - Sales Review
- November 21, 2018
Excellent experience with Phil at flagship Made it a very smooth no doubt !!!!!!!go see Phil honest business behavior. Jen at concierge very knowledgeable
DealerRater Review
- November 21, 2018
Fantastic dealing with Phil hes really a nice person straight to the point no games !!!above and beyond from start to finish and Jennifer the concierge knows a lot about the cars.
DealerRater Review
- November 19, 2018
Extremely helpful in every way, to make the right decision. Had a lot of questions and each one of them was answered. I will be back when is time to change my car again
DealerRater Review
- November 17, 2018
I just purchased a car at Flagship Motorcars. I could not be happier. Julia Papagno and her assistants Suada Kolevic and Jennifer Gorman were attentive, thorough and you can tell that they are committed to provide the highest level of customer service
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for taking the time to review us. Julia and her team work together so wonderfully, pleased to know that you enjoyed working with them. Best, Paul McDaniels, General Manager.
Cars.com Review
- November 16, 2018
I just purchased a car at Flagship Motorcars. I could not be happier. Julia Papagno and her assistants Suada Kolevic and Jennifer Gorman were attentive, thorough and you can tell that they are committed to provide the highest level of customer service
Cars.com Review
- November 16, 2018
a new vehicle is the second largest purchase many people make. Although not the best for practical investment, it is extremely passionate for personal reasons. The team at flagship, Julia, suada, justin, as well as others made this experience fun and seamless. It's truly wonderful to work with...
Cars.com Review
- November 15, 2018
The best experience buying a car at flagship with Phil is really the best or nothing !!!The best experience buying a car at flagship with Phil is really the best or nothing !!!
Cars.com Review
- November 11, 2018
I dealt with Awara Osman and Paul Mcdaniels. They were very helpful and i would recommend them and the whole team. I am going for this deal because of him.
DealerRater Review
- November 11, 2018
I dealt with Awara Osman and Paul Mcdaniels. They were very helpful and i would recommend them and the whole team. I am going for this deal because if him.
DealerRater Review
- November 09, 2018
I had been searching for a Certified Mercedes C300. Flagship Lynnfield had a great inventory, so we decided to take a ride and check them out. Paige was recommended to me by one of my colleagues. She was extremely helpful before I arrived and while I was there. The car I was interested in sold...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review! I'm sorry we were unable to find the right car for you, but we do hope to assist you in the near future! We appreciate your compliments! Best, Paul McDaniels, General Manager.
DealerRater Review
- November 09, 2018
Lilly Hughes and Franco Cordano were exceptional to deal with. Lilly was my sales associate and she made the whole buying experience stress free. Franco was the one to explain all the high tech gadgets in the car and he did a great job and was very patient with me. Great experience overall and...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review and compliments to Lilly and Franco. Glad you had a 5-star buying experience! Happy miles- Paul McDaniels, General Manager
Cars.com Review
- November 09, 2018
Julia lisa and Suada are terrific!! Great people to work with! They both made everything about my purchasing experience easy and fun! You two are the best! My 2019 E300 is AWESOME!
Edmunds.com - Sales Review
- November 09, 2018
I had the best experience purchasing my 2019 E300 from Flagship Motor Cars! Julialiisa and Suada made my experience effortless and fun! They are both caring and have great follow through! They made me feel very special! Such a rare thing these days! Thanks to the both of you! My car is a...
Cars.com Review
- November 08, 2018
Lilly Hughes and Franco Cordano were exceptional to deal with. Lilly was my sales associate and she made the whole buying experience stress free. Franco was the one to explain all the high tech gadgets in the car and he did a great job and was very patient with me. Great experience overall and...
DealerRater Review
- November 07, 2018
Flagship Motorcars of Lynnfield is a wonderful welcoming dealership. Noufel was fantastic to work with. He created a relaxed car buying experience. Ahmed delivered our car in the pouring rain & was so gracious. This is our second certified pre owned Mercedes from Herb Chambers! Mercedes of...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for this wonderful review. Happy to know that Ahmed delivered the car to you, and provided you with excellent customer service. We sincerely appreciate your business and look forward to your next visit! Best, Paul McDaniels, General Manager.
DealerRater Review
- November 06, 2018
Phil has shown himself tone an extremely professional yet personal salesperson. I will surely return for my next car!!!Phil has shown himself tone an extremely professional yet personal salesperson. I will surely return for my next car!!!
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review. Glad you had a 5-star experience with Phil. We look forward to your next visit. -Paul McDaniels, General Manager.
Cars.com Review
- November 02, 2018
Franco offered the best service and really took his time to go over everything with us. he was thoughtful and funny and really patient as well.
Cars.com Review
- November 01, 2018
Phil and Franco were awesome! They provided top-notch service and facilitated a very easy buying process. I would recommend anyone looking for a Mercedes to go to them.
Cars.com Review
- November 01, 2018
Thank you to Jennifer and to Karl for their great service. They delivered my new car to my residence and spent time explaining everything. I still have more questions and will be contacting them again. Excellent service from both.
DealerRater Review
- November 01, 2018
Phil was great, and easy to work with. Between choosing a vehicle, test driving and the standard purchase paperwork we were done in less than 3 hrs. I'd definitely recommend Phil to anyone wanting to purchase a Mercedes.
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for taking the time to review us. Happy to know that you had a great experience working with Phil. Best, Paul McDaniels, General Manager
Cars.com Review
- October 31, 2018
Phil was supper helpful and a great salesman who could do the best for the client. Jen from the concierge was amazing explaining all the features of the car. great experience!!
Edmunds.com - Sales Review
- October 31, 2018
I worked with Phil and he was a great and extremely helpful from start to end of the process. the sales process was smooth and easy and i do appreciate his time and efforts. I do recommend him for anyone who is looking to buy or trade in his car or even lease. Special thanks for Jen she was amazing...
Cars.com Review
- October 31, 2018
I have to say this Flagship Motercars are one of the most trusted dealership arround. Noufel and his team help us to get a good car plus get up approved at incredible rate. They work hard till end to satisfy us so they deserve 5 star review for there excellent service!
Cars.com Review
- October 31, 2018
Phil Saissi is the best, super nice, super helpful, it was a pleasure to work with him he went above and beyond to help out
Cars.com Review
- October 31, 2018
Once again, Julialisa Papagno does not disappoint! She had the PERFECT car for me ready when I came in to make my new lease decision, and made the overall process incredibly easy, from start to finish. She takes the time to get to know her customer's needs and to help make the right decision with...
Mackenzie Malloy Replied: Karen, thank you for your wonderful review. This is great to read. Happy to know that Julialisa provided you with 5-star service, once again! I'll be sure to pass this along to Julialisa and Suada, as they do make a great team. We look forward to your next visit. Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- October 31, 2018
I have to say this Flagship Motercars are one of the most trusted dealership arround. Noufel and his team help us to get a good car plus get up approved at incredible rate. They work hard till end to satisfy us so they deserve 5 star review for there excellent service!
Edmunds.com - Sales Review
- October 31, 2018
Phil Saissi is the best, super nice, super helpful, it was a pleasure to work with him he went above and beyond to provide excellent service
DealerRater Review
- October 31, 2018
Phil was supper helpful and a great salesman who could do the best for the client. Jen from the concierge was amazing explaining all the features of the car. great experience!!
DealerRater Review
- October 31, 2018
I have to say this Flagship Motercars are one of the most trusted dealership arround. Noufel and his team help us to get a good car plus get up approved at incredible rate. They work hard till end to satisfy us so they deserve 5 star review for there excellent service!
DealerRater Review
- October 31, 2018
Phil Saissi is the best, super nice, super helpful, it was a pleasure to work with him he went above and beyond to provide excellent service
DealerRater Review
- October 31, 2018
As always, Julialisa Papagno delivers! She found the perfect vehicle for me and worked out the best deal. Julia is the reason I keep coming back to Flagship to lease - she takes the time to get to know what her customer is looking for and then customizes matches those specifications to the right...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review. I am happy to know that you enjoy working with Julialisa as she, and Suada, provide you with great customer service, and a 5-star experience. We appreciate your business and look forward to your next visit. Best, Paul McDaniels, General Manager
DealerRater Review
- October 31, 2018
I recently replaced my E 350 4 Matic 2016 with new Mercedes Benz E 300 4 Matic 2019 model from Flagship motors Lynnfield and it was a great experience. Throughout the whole experience I never felt being pressured or rushed to buy the car, they listen very carefully and very quick and clear...
DealerRater Review
- October 31, 2018
I was very lucky to have Phil Saissi as my sales representative. I can't say enough wonderful things about him I have been leasing Mercedes-Benz over 10 years and I know the car very well so I told Phil that I wanted to focus on the payment. He totally understood my concern and very patient with my...
Cars.com Review
- October 31, 2018
I was very lucky to have Phil Saissi as my sales representative. I can't say enough wonderful things about him I have been leasing Mercedes-Benz over 10 years and I know the car very well so I told Phil that I wanted to focus on the payment. He totally understood my concern and very patient with my...
Mackenzie Malloy Replied: Thank you for taking the time to write such a great review. I am pleased to know that you had a great experience leasing with Phil and Ahmed. They provided you with the customer service that we strive for day in and day out. Hope you are enjoying your new Mercedes. Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- October 31, 2018
I was very lucky to have Phil Saissi as my sales representative. I can't say enough wonderful things about him I have been leasing Mercedes-Benz over 10 years and I know the car very well so I told Phil that I wanted to focus on the payment. He totally understood my concern and very patient with my...
Edmunds.com - Sales Review
- October 31, 2018
I recently replaced my E 350 4 Matic 2016 with new Mercedes Benz E 300 4 Matic 2019 model from Flagship motors Lynnfield and it was a great experience. Throughout the whole experience I never felt being pressured or rushed to buy the car, they listen very carefully and very quick and clear...
Cars.com Review
- October 30, 2018
Good experience with buying a car with Phil and conceouge Jen definitely recommend this place for any new cars and used cars.Good experience with buying a car with Phil and conceouge Jen definitely recommend this place for any new cars and used cars
Cars.com Review
- October 29, 2018
We just bought our first Mercedes and it was a great overall experience. We had the pleasure of working with Phil Saissi, Elder Perez and Justin Kloack. From the beginning, and throughout the entire purchasing process, Phil was genuine, responsive and seemed legitimately concerned about our auto...
Business Owner Replied: Thank you so much for your review. Glad your first time buying experience with us was a positive one and that the team provided you with the 5-star service that you deserve. We wish you many happy miles. Best, Paul McDaniels, General Manager
DealerRater Review
- October 29, 2018
We just bought our first Mercedes and it was a great overall experience. We had the pleasure of working with Phil Saissi, Elder Perez and Justin Kloack. From the beginning, and throughout the entire purchasing process, Phil was genuine, responsive and seemed legitimately concerned about our auto...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for your review. Glad you first time buying experience with us was a positive one and that the team provided you with the 5-star service that you deserve. We wish you many happy miles. Best, Paul McDaniels, General Manager
Cars.com Review
- October 28, 2018
Although I didn’t end up buying a vehicle from Flagship, I would highly recommend working with Awara as he is very professional and courteous. A pleasure to work with!
Cars.com Review
- October 27, 2018
10/26/18--just picked up my 6th benz from flagship motorcars in lynnfield mass. worked with Ibe and Franco (and Nick, sales manager). they are the best...friendly, knowledgeable, professional, and you always feel like you're getting a fair deal. That's why I keep coming back! Gary C. Ipswich, MA
DealerRater Review
- October 27, 2018
10/26/18--just picked up my 6th benz from flagship motorcars in lynnfield mass. worked with Ibe and Franco (and Nick, sales manager). they are the best...friendly, knowledgeable, professional, and you always feel like you're getting a fair deal. That's why I keep coming back! Gary C. Ipswich, MA
DealerRater Review
- October 27, 2018
We leased a 2019 GLC at Lynnfield Flagship with the amazing help of Phil Saissi in sales. He explained the benefits in detail and we test drove the car. Every step of the process he was geniuinly concerned about our needs and concerns. He was like an old friend that one brings along when making big...
Edmunds.com - Sales Review
- October 27, 2018
We leased a 2019 GLC at Lynnfield Flagship with the amazing help of Phil Saissi in sales. He explained the benefits in detail and we test drove the car. Every step of the process he was geniuinly concerned about our needs and concerns. He was like an old friend that one brings along when making big...
Cars.com Review
- October 27, 2018
We leased a 2019 GLC at Lynnfield Flagship with the amazing help of Phil Saissi in sales. He explained the benefits in detail and we test drove the car. Every step of the process he was geniuinly concerned about our needs and concerns. He was like an old friend that one brings along when making big...
Cars.com Review
- October 26, 2018
We would have no problem recommending, Mike Daly and Franco Cordano. They were prompt, courteous, and patient. Great pastries and coffee! Overall an enjoyable experience.
Cars.com Review
- October 25, 2018
I have never been disappointed whenever I visit Flagship Motor Cars. Whether it is for service or to buy a new car. Yesterday I had the pleasure of taking delivery of my new vehicle, This is my eighth vehicle purchase over many years. I must say that this experience was the best. From the leadership...
DealerRater Review
- October 25, 2018
I have never been disappointed whenever I visit Flagship Motor Cars. Whether it is for service or to buy a new car. Yesterday I had the pleasure of taking delivery of my new vehicle, This is my eighth vehicle purchase over many years. I must say that this experience was the best. From the leadership...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review! It was a pleasure working with you and I'm glad you left our dealership happy. We appreciate your business and recommendation, and look forward to your next visit. Thank you, Paul McDaniels, General Manager
DealerRater Review
- October 25, 2018
I was very happy with the way I was treated at Flagship. My sales person, Paige Babcock, was attentive, without hovering, and very helpful. I had made several trips to this dealership, as I was undecided about what to buy. I would definitely recommend. I would agree with Herb Chambers statement...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your feedback. I'm happy to know that Paige provided you with the exact customer service we strive for. We appreciate your business and recommendation! Best, Paul McDaniels, General Manager.
Cars.com Review
- October 23, 2018
I am very impressed with the professionalism of Dan Fava , your e-trade sales representative. Both the condition of the car we bought on line and the careful delivery need to be recommended with enthusiasm. Dan Fava is a credit to your operation. and your dealership needs to be recognised for truth...
DealerRater Review
- October 23, 2018
I am very impressed with the professionalism of Dan Fava , your e-trade sales representative. Both the condition of the car we bought on line and the careful delivery need to be recommended with enthusiasm. Dan Fava is a credit to your operation. and your dealership needs to be recognised for truth...
DealerRater Review
- October 23, 2018
I had to get my car serviced for something broken in the car. So I had called them and I had driven down 40 miles to the dealership to get my car fixed. The service consultant saw me and sent me back home because there was nobody to fix my car that day. He did not call me or contact me in any manner...
DealerRater Review
- October 22, 2018
I bought my first Mercedes from Flagship Motorcars when I lived in MA. Julialisa Papagano, my salesperson, was fabulous. She was knowledgeable, never pushy, very funny and caring. The servicing was always impeccable. Alfred Aloisi was my service rep and I highly recommend him. Everyone was always...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for such a great review. Happy to know that you chose to get another vehicle from Julialisa and her team. We are lucky to have her as she is a great asset to our dealership. We appreciate your business and look forward to your next service visit. Best, Paul McDaniels, General Manager.
Cars.com Review
- October 20, 2018
I had the pleasure of working with Phil (Noufel) Saissi and Franco Cordano. I would like to express my appreciation and gratitude to Phil (Noufel) Saissi. We discussed all relevant info and Phil used his knowledge to work out a deal that went far beyond my expectations. Thank you so much to the...
Business Owner Replied: Thank you for taking the time to review us. Happy to know that you had a 5-star experience. Best, Paul McDaniels, General Manager.
Cars.com Review
- October 20, 2018
When I arrived at Flagship Motors, I was not even sure that I wanted a Mercedes. I had made an appointment to speak with a representative and was greeted promptly by Julia and Suada. These two lovely ladies work as a team and compliment each other very successfully. Patience and guidance were the...
Business Owner Replied: Thank you very much for this review. I am happy to know that you enjoyed working with Julia and Suada, as they provided you with the customer service you deserve. We wish you many happy miles. Best, Paul McDaniels, General Manager.
DealerRater Review
- October 19, 2018
Awara was excellent. I had a very specific budget and options in mind. He was willing to work with me to find a car that checked all my boxes and went the extra mile for me. I would wholeheartedly recommend him.
Cars.com Review
- October 18, 2018
Awara was excellent. I had a very specific budget and options in mind. He was willing to work with me to find a car that checked all my boxes and went the extra mile for me. I would wholeheartedly recommend him. Gil in finance was great to work with as well.
DealerRater Review
- October 18, 2018
Phil is considerate, professional and knowledgeable. A nice guy, no pressure in any way. Timely with delivering on promised items. Helpful with all aspects of the experience.
Cars.com Review
- October 17, 2018
Everyone that I interacted with at Flagship worked very hard and efficiently to make sure my process was as smooth as possible. They made sure I was informed every step of the way, from the moment I made my choice through to the moment I took possession of the car. The car itself is beautiful...
Business Owner Replied: Thank you Philip for taking the time to write us such a great review. I'm pleased to know that you enjoyed your experience with us and received the 5-star service you deserve. I'll be sure to pass your compliments on to the team. Best, Paul McDaniels, General Manager.
Cars.com Review
- October 14, 2018
We had a great experience working with Awara and ended up buying a car from him. He was helpful without being pushy and did everything he could to make the experience pleasant.
DealerRater Review
- October 14, 2018
We had a great experience working with Awara and ended up buying a car from him,. He was extremely helpful without being pushy and made the whole experience awesome.
Cars.com Review
- October 13, 2018
Phil Saissi was great to work with. He worked with my wife and me to make a trade-in work and allow us to get the GLC of our dreams. Phil is a seasoned professional who walks you through every step. Flagship Mercedes is tried and true!
Edmunds.com - Sales Review
- October 13, 2018
Phil Saissi was great to work with. He worked with my wife and me to make a trade-in work and allow us to get the GLC of our dreams. Phil is a seasoned professional who walks you through every step. Flagship Mercedes is tried and true!
DealerRater Review
- October 13, 2018
Phil Saissi was great to work with. He worked with my wife and me to make a trade-in work and allow us to get the GLC of our dreams. Phil is a seasoned professional who walks you through every step. Flagship Mercedes is tried and true and Phil is a great part of the team.
Cars.com Review
- October 13, 2018
Great Services, from David Barbosa and Franco Cordano they answer all my question and concerns, I will definitely recomend, David and Franco to anyone the I know, Thank you! All! JWV
DealerRater Review
- October 12, 2018
few days back i was looking for a certified Mercedes E350 and i came across Mercedes Benz of Lynnfield. i saw the car online and price-wise nobody was even close to the price they were offering. so i called the dealership and booked an appointment and the sales representative named Phill showed us...
Cars.com Review
- October 12, 2018
few days back i was looking for a certified Mercedes E350 and i came across Mercedes Benz of Lynnfield. i saw the car online and price-wise nobody was even close to the price they were offering. so i called the dealership and booked an appointment and the sales representative named Phill showed us...
Edmunds.com - Sales Review
- October 12, 2018
few days back i was looking for a certified Mercedes E350 and i came across Mercedes Benz of Lynnfield. i saw the car online and price-wise nobody was even close to the price they were offering. so i called the dealership and booked an appointment and the sales representative named Phill showed us...
DealerRater Review
- October 11, 2018
Blind spot monitor not working so I took my car in to get it fixed under warranty. The invoice clearly stated the problem was in the electronics associated with the monitor, which is covered under warranty, but Flagship refused to honor the warranty claiming that it was a problem with the glass in...
Cars.com Review
- October 10, 2018
Lost my pervious car (a BMW) in a flood and did a whirlwind tour of dealers in and around the Boston area. Had been leaning towards sticking with BMW, but Phil at Flagship was very convincing and wonderful to work with from start to finish. Cannot say enough about the great customer service,...
DealerRater Review
- October 10, 2018
Lost my pervious car (a BMW) in a flood and did a whirlwind tour of dealers in and around the Boston area. Had been leaning towards sticking with BMW, but Phil at Flagship was very convincing and wonderful to work with from start to finish. Cannot say enough about the great customer service,...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for taking the time to write this review. Happy to know that Phil provided you with excellent customer service. We appreciate your business and wish you many happy miles. Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- October 10, 2018
Lost my pervious car (a BMW) in a flood and did a whirlwind tour of dealers in and around the Boston area. Had been leaning towards sticking with BMW, but Phil at Flagship was very convincing and wonderful to work with from start to finish. Cannot say enough about the great customer service,...
Cars.com Review
- October 09, 2018
Our sales rep made everything so easy. Great attitude very professional. Worked and listened to accommodate our needs and wants. Would highly recommend him based on his professionalism.
Cars.com Review
- October 09, 2018
Excellent Customer Service and would highly recommend working with Paige Babcock. She was very professional and knowledgeable. My previous car just wasn’t working for me and she listened to my reasons why and helped me pick out a car that was suited to my needs. All around great experience at ...
Cars.com Review
- October 09, 2018
Had a great experience buying a certified preowned SUV from Awara and Paul at Flagship Mercedes in Lynnfield. Both were very patient going over all of our options and made the buying experience very pleasant. They went above and beyond in helping with minor details such as fixing minor scratches...
DealerRater Review
- October 09, 2018
Excellent Customer Service and would highly recommend working with Paige Babcock. She was very professional and knowledgeable. My previous car just wasnt working for me and she listened to my reasons why and helped me pick out a car that was suited to my needs. All around great experience at ...
DealerRater Review
- October 09, 2018
Had a great experience buying a certified preowned SUV from Awara and Paul at Flagship Mercedes in Lynnfield. Both were very patient going over all of our options and made the buying experience very pleasant. They went above and beyond in helping with minor details such as fixing minor scratches...
DealerRater Review
- October 08, 2018
Our sales rep made everything so easy. Great attitude very professional. Worked and listened to accommodate our needs and wants. Would highly recommend him based on his professionalism.
DealerRater Review
- October 07, 2018
I recently worked with Joe Daroie to select and purchase my new GLC 300. Joe was extremely helpful and made sure I selected the car I really wanted. I also worked with Franco Cordano who helped me understand all of the technology features this car offers. Again, very helpful with a no pressure,...
Cars.com Review
- October 07, 2018
I recently worked with Joe Darole to select and purchase my new GLC 300. Joe was extremely helpful and made sure I selected the car I really wanted. I also worked with Franco Cordano who helped me understand all of the technology features this car offers. Again, very helpful with a no pressure,...
DealerRater Review
- October 05, 2018
We received excellent service from both Phil and Franco they were both very knowledgeable, helpful and pleasant to work with. I will recommend both of them to my family and friends.
Cars.com Review
- October 05, 2018
We received excellent service from both Phil and Franco during the process of buying our new car. They were both very knowledgeable, helpful and pleasant to work with I will recommend both of them to my family and friends .
DealerRater Review
- October 04, 2018
Thanks to the team who works with me yesterday ,all friendliness. Treat me very nice , explain everything to me . I am happy to be customer with this dealer and I will recommend the dealer to my friends. To get the best . 10/3/2018
DealerRater Review
- October 02, 2018
I was searching throughout the US for a very specific 2016 SL 550. I located the car at this dealership and right from the beginning, working with this dealership was a pleasure. They were very straight forward in their pricing and explained the process for me to purchase this vehicle. From start...
Cars.com Review
- October 02, 2018
Agree with another review that Awara was not pushy, but was attentive and timely in his responses to special requests for information and went beyond the call of duty to make a full evaluation of the vehicle possible despite the scheduling challenges of daily life.
Cars.com Review
- October 01, 2018
We have bought three Mercedes from Flagship Motorcars of Lynnfield and will never go anywhere else. Every time we have received exceptional service and this last time was no different. We worked with Awara Osman who went above and beyond to help us get the car we wanted and could not be happier with...
Cars.com Review
- September 30, 2018
Salesman Phil Saissi was excellent. He listened to what we wanted and facilitated getting the deal done. He was professional and friendly!! Phil is great!
Cars.com Review
- September 30, 2018
My first time purchasing a car - Awara was amazing!! Exceptional customer service and was very patient with me throughout the process. I never felt pressured and he made sure I loved the car I was buying. Darnell was also amazing! She made the process seemless and fast. I highly recommend this...
DealerRater Review
- September 30, 2018
Salesman Phil Saiisi is awesome. This is the second car we have purchased from him. He was honest and worked very hard to get us a great deal. Phil is great!
DealerRater Review
- September 30, 2018
My first time purchasing a car - Awara was amazing!! Exceptional customer service and was very patient with me throughout the process. I never felt pressured and he made sure I loved the car I was buying. Darnell was also amazing! She made the process seemless and fast. I highly recommend this...
DealerRater Review
- September 30, 2018
Phil Saissi would have my business again! Great communications, friendly service, energetic and out going personality. Worked to get me the car I wanted and made the process seamless.
Cars.com Review
- September 29, 2018
Phil Saissi would have my business again! Great communications, friendly service, energetic and out going personality. He helped me get the vehicle I wanted and made the process seamless.
Cars.com Review
- September 29, 2018
Purchase a MB GLE 350 from Karl with an assist from Franco. Both were professional, personable and thorough. Thanks for all your help throughout the process.
DealerRater Review
- September 29, 2018
I recently purchased a MB GLE350 from Karl with an assist from Franco. Both were professional, personable and thorough. Thanks for your help throughout the process.
DealerRater Review
- September 29, 2018
We are trying to buy at GLS 450 from them and no one calls u back. We asked to speak to the Sales Manager and both a sales woman and man said they would have the manager call back by the end of the day. That was two days ago and Boone wants to sell a car there. I guess the work ethic and...
Cars.com Review
- September 27, 2018
Had a great experience with awara who helped me on his day off ! Highly recommend him . He went above and beyond. Amazing service
DealerRater Review
- September 27, 2018
From the moment I walked into the beautiful show room Nicco was so attentive and walked me around the entire parking lot full of cars. We test drove the GLE I really wanted and I fell in love. Nicco and Justin helped me make my purchase fast and easy. What a great day I had buying my SUV. I will...
Cars.com Review
- September 27, 2018
This is my 2nd time buying a car at this dealership. Phil has gone about and beyond to help us with the purchase. I m giving him 5 starts for his customer service. Great job!
Cars.com Review
- September 25, 2018
Phil Saissi and Franco were extremely professional, knowledgeable, straight to the point and welcoming. They went above and beyond to personalize the experience for me. I can positively say that I am happy with my purchase and will be referring this location and Saissi to my friends and family in...
DealerRater Review
- September 25, 2018
Phil Saissi and Franco were extremely professional, knowledgeable, straight to the point and welcoming. They went above and beyond to personalize the experience for me. I can positively say that I am happy with my purchase and will be referring this location and Saissi to my friends and family in...
Cars.com Review
- September 24, 2018
We had an excellent experience at Flagship in Lynnfield and more specifically would highly recommend Paige Babcock. Paige did not come across as the dreaded car sales person but rather really cares about her customers and wants to make them happy. She is extremely professional, patient...
DealerRater Review
- September 24, 2018
We had an excellent experience at Flagship in Lynnfield and more specifically would highly recommend Paige Babcock! Paige truly cares about her customers and wants to ensure that they walk away happy. She is extremely professional, patient, knowledgeable and just a true pleasure to be around. We...
Edmunds.com - Sales Review
- September 24, 2018
We had an excellent experience at Flagship in Lynnfield and more specifically would highly recommend Paige Babcock. A few years ago we had a terrible experience at the Sommerville location and instead of leaving Mercedes and going to BMW we decided to give another dealership a shot and we are so...
Cars.com Review
- September 23, 2018
I had a wonderful experience at Flagship Motorcars of Lynnfield and highly recommend purchasing your next car there. Phil Saissi was amazing and listened to all of my needs to find the PERFECT pre-owned GLK for me. He was patient and took the time to answer all of my questions and I never felt...
Cars.com Review
- September 23, 2018
For me, buying a car is one of the most stressful experiences, but the team at Flagship made it so simple and (mostly) stress-free. Our sales representative Paige was so experienced and knowledgeable about all the vehicles- she was able to answer all our questions and make appropriate...
DealerRater Review
- September 23, 2018
For me, buying a car is one of the most stressful experiences, but the team at Flagship made it so simple and (mostly) stress-free. Our sales representative Paige was so experienced and knowledgeable about all the vehicles- she was able to answer all our questions and make appropriate...
DealerRater Review
- September 23, 2018
I had a wonderful experience at Flagship Motorcars of Lynnfield and highly recommend purchasing your next car there. Phil Saissi was amazing and listened to all of my needs to find the PERFECT pre-owned GLK for me. He was patient and took the time to answer all of my questions and I never felt...
DealerRater Review
- September 23, 2018
I was lucky enough to have worked with Awara for my first Mercedes purchase. Even though he was new to the dealership, his professionalism and attention to my needs was extraordinary.
DealerRater Review
- September 21, 2018
Excellent service very kind would highly recommend to friends and family to Phil Saissi very helpful and knowledgeable at flagship motors definitely coming back here
DealerRater Review
- September 21, 2018
I cant say enough great things about the Lynnfield Flagship . Everyone I worked with was amazing! I was on a time crunch and they made everything from my negotiations to the delivery of my vehicle seamless. Elder went above and beyond in assisting me with understanding the vehicles features and was...
Cars.com Review
- September 20, 2018
Had a wonderful time buying my GLE! Nicco my sales man and Justin my finance guy were so wonderful and made this a easy and pleasant. Thank you both
Cars.com Review
- September 19, 2018
I came in got Excellent Service Very Friendly to me helped me with everything I needed help with. I would highly recommend to my friends!
Cars.com Review
- September 18, 2018
Ken pointed me in the direction of Skip P. Test drove 3 cars until I found what I wanted. Knowledgeable and courteous in every way. Finally got me the number I was looking for and closed the deal.
Cars.com Review
- September 17, 2018
We have purchased vehicles from both Nick & Julia & highly recommended them to assist in your new vehicle purchase ..very knowledge, professional , experienced . Suada delivery excellent showing me the technical aspects of the car , took as much time I needed to explain things in detail We...
Cars.com Review
- September 14, 2018
Amazing. Bent over backwards for me! He worked with my budget and kept me close to my prior car payments, putting me in a bigger car that's better for my growing family.
DealerRater Review
- September 14, 2018
Amazing. Bent over backwards for me! He worked with my budget and kept me close to my prior car payments, putting me in a bigger car that's better for my growing family.
DealerRater Review
- September 13, 2018
Phil S., my salesman was excellent to work with. His extensive working knowledge of the product, politeness, and overall manner were impressive and therefore, noteworthy. Sales Managers, Nick I. and Ken J., as well as Business Mgr., Justin K. and Product Concierge, Franco C., were also a pleasure...
DealerRater Review
- September 11, 2018
Great experience, David Barbosa was my Sales Rep. He was very friendly, knowledgeable, and helped me through the whole process. I felt no pressure to buy or felt I needed to make quick decision. He was very patient and provided any info I needed. I would recommend this dealership and will be a...
Cars.com Review
- September 11, 2018
Great experience, David Barbosa was my Sales Rep. He was very friendly, knowledgeable, and helped me through the whole process. I felt no pressure to buy or felt I needed to make quick decision. He was very patient and provided any info I needed. I would recommend this dealership and will be a...
Cars.com Review
- September 11, 2018
It was a pleasure to work with Phil, I greatly appreciate his dedication and help. I would highly recommend Flagship as well, the experience overall was pleasant.
Cars.com Review
- September 10, 2018
Everyone at Flagship Motorcars was spectacular. My salesperson Phil and manager Gil both made everything a breeze. Marcos made sure I understood all the new features. Right down to Leo who delivered my car, everything was top notch.
DealerRater Review
- September 10, 2018
Suada Kolenovic and Julia Papagna each get 5 stars for total of 10! Friendly, knowledgable, helfpul, professional, made everything easy and convenient, thanks for all your help.
Cars.com Review
- September 09, 2018
I had the best experience working with the team at flagship. They worked with me to ensure I found the car I loved and helped me to make that dream a reality!
Cars.com Review
- September 07, 2018
We recently purchased a new vehicle and had a great experience working with Paul Cioffi and the rest of the team at Flagship. Paul was knowledgeable, helpful, and went out of his way to make things as smooth and efficient as possible. He also took the time to ensure my wife and I were comfortable...
DealerRater Review
- August 30, 2018
First experience buying from Herb and Mercedes. Ibe made the process start to finish seemless and enjoyable. Able to close the deal the day I came in for the test drive with the financing needed.
DealerRater Review
- August 28, 2018
It was a pleasure working with Jared and Franco C. They were knowledgeable, attentive and actively engaged throughout my purchase. I am very satisfied and would definitely recommend them to others. Thank you Jared K., Franco C., Nick L., and Darnell C. S. The A-Team !
DealerRater Review
- August 27, 2018
I worked with Phil to get a CPO car he was great and everything went smooth and the whole experience was a blast . Thanks Phil!
Cars.com Review
- August 27, 2018
I worked with Phil to get a CPO he was great and everything went smooth and the whole experience was a blast . Thanks Phil!
DealerRater Review
- August 25, 2018
Paige and Franco were knowledgeable, friendly and so helpful throughout my purchase. They both went out of their way to ensure that I received the best service possible. I highly recommend working with them at Flagship Motors!!
Edmunds.com - Sales Review
- August 25, 2018
Mike Daley from Flagship Motors Mercedes Benz is a real Professional. It was a gift working with him.Mike leading the team was a smooth process buying my car.
DealerRater Review
- August 23, 2018
Michael Daly was a top knotch salesperson, crafted a very fair deal and can be trusted as a man of his word. Ask for Mike!
DealerRater Review
- August 23, 2018
Steven spent a lot of time with me answering all my questions about the car. I had gone back 2x to look at the car and test drove it again . Both times he was professional and friendly . I picked up the car last Wednesday and Jennifer Rombodlii went over the functions of the car she was also...
Cars.com Review
- August 23, 2018
Steven was my salesperson he was friendly answered all my questions about the car he made me feel very comfortable . I test drove the car 2x and both interactions were positive. I had a great experience. When I picked up my car Steven was there to greet me and Jennifer Gorman went over the...
Cars.com Review
- August 22, 2018
Phil Saissi was great to work with. I purchased a second hand car, and he was helpful, professional and knowledgeable about the product. I would definitely work with Phil again.
Cars.com Review
- August 22, 2018
Phil Saissi and the team was a pleasure to work with with the exception of the finance department. I would strongly recommend getting your own loan approval from at least one bank. She quoted me 2.5% higher than what the exact same bank (Bank of America) quoted me directly and told me that was the...
DealerRater Review
- August 22, 2018
Phil Saissi and the team was a pleasure to work with with the exception of the finance department. I would strongly recommend getting your own loan approval from at least one bank. She quoted me 2.5% higher than what the exact same bank (Bank of America) quoted me directly and told me that was the...
Cars.com Review
- August 21, 2018
Picked up my new car yesterday. Salesman Phil Saissi and concierge Franco Cordano were a well-choreographed tag team. While Phil handled my return vehicle, Franco signed me up for various online services, then painstakingly, and with great patience, walked me through the new features and...
Cars.com Review
- August 21, 2018
Phil was awesome he and fellow staff listened and cayered to my every need very professional..will definatly be telling family and friends about flagship moturs
DealerRater Review
- August 21, 2018
Picked up my new car yesterday. Salesman Phil Saissi and concierge Franco Cordano were a well-choreographed tag team. While Phil handled my return vehicle, Franco signed me up for various online services, then painstakingly, and with great patience, walked me through the new features and...
DealerRater Review
- August 21, 2018
Phil and co. Were Super... The best thing of all was thier willingness to listen and get what suited customer the best for what they wetr asking. Very impressed with the way they do business. Very professional..would recommend buting from flagship to anyone
DealerRater Review
- August 21, 2018
I picked up my Chevy Colorado today, and even though its not a Chevy dealership, my salesperson Sean B was very knowledgeable and helpful. No pressure, fair price on the truck, fair price for my trade.
Cars.com Review
- August 20, 2018
Purchasing a car can be a stressful experience; however, the staff at Flagship Motorcars actually makes the purchase a pleasant experience! Mike Daly is such a top-notch salesperson, and just an 'all around good guy'. He goes the extra mile for his customers. Thank you, Mike ... we have already...
DealerRater Review
- August 20, 2018
Purchasing a car can be such a stressful experience; however, the staff at Flagship Motorcars actually makes the purchase a pleasant experience! Mike Daly is such a top-notch salesperson, and just an 'all around good guy'. He goes the extra mile for his customers. Thank you, Mike, ... have...
DealerRater Review
- August 20, 2018
Super experience working with Sean Bresnahan at Flagship Mercedes Benz. Gave me the information I needed to allow me to sell myself the right car for me rather than pushing me to buy. Went the extra mile (literally) by offering to deliver the vehicle to my home. I came out of the process feeling...
Cars.com Review
- August 19, 2018
Phil Saissi was excellent four months ago when we bought my husbands SUV. We had such a great experience we went back in August to buy our second car from him!
DealerRater Review
- August 19, 2018
Phil Saissi was excellent four months ago when we bought my husbands SUV. We had such a great experience we went back in August to buy our second car from him!
Cars.com Review
- August 18, 2018
I’ve been a customer now for 15 years. I’m on my 7th Mercedes Benz and can’t think of a better car! Thank you Joe Daroui for taking care of me for 15 years now! You are the best! Thanks to Franco Cordano for your help teaching me all the new features in the E 300! Love, love , love my new car!
Cars.com Review
- August 18, 2018
Great dealer, nice sales people! Under a good management . I would recommend my friend to this dealership. The facility is excellent too! Plus, they have a large inventory.
DealerRater Review
- August 18, 2018
This is a great dealership, people are nice .Sales person in our party nice. They have a huge game and hurr sales person in our party nice. They have a huge inventory!
DealerRater Review
- August 18, 2018
Flagship made my car buying experience easy, got me the payment I was looking for, was extremely professional and went above and beyond to help me through the process. My Sales Person Paige Babcock was the best I have ever worked with and Ken, Elder and Darnell were all amazing as well. I will never...
Cars.com Review
- August 17, 2018
I had a great purchasing experience at Flagship Motors. Jared was knowledgeable and patient; not overbearing or pushy. This was especially important to me as a woman who has heard terrible dealership stories when trying to purchase alone (in the absence of a man). That wasn’t my experience or...
Cars.com Review
- August 14, 2018
We recently bought a new E 300 and worked with Suada at Flagship Motors. Suada was knowledgeable and helpful while genuinely trying to see what best fit our needs. She was also pro-active and very friendly. In fact everyone at Flagship were friendly and helpful. We highly recommend Flagship and...
DealerRater Review
- August 12, 2018
This is my 5th car with Flagship Motorcars of Lynnfield. I am extremely grateful to Joe Daroie who has been my sales person or shall I say Angel. At first I used to purchase my vehicles and then Joe mentioned I should try leasing and now there is no turning back. Joe is a true gentleman with a very...
Cars.com Review
- August 07, 2018
Phil Saissi is the greatest. He helped me with everything from start to finish. I resepect him very much..anything i need he did not hesitate to accommodate me in any way he could... Everyone at flagship was very pleasant and eager to help... Not to mention PROFESSIONAL. ...
Cars.com Review
- August 07, 2018
I have been dealing with this dealership for several years now, and it has always been a satisfying and rewarding experience. Yesterday was no exception as i completed my latest transaction. Sales Manager Nick Ioannidis is unmatched in his willingness to work with the customer to achieve an optimal...
DealerRater Review
- August 07, 2018
I have been dealing with this dealership for several years now, and it has always been a satisfying and rewarding experience. Yesterday was no exception as i completed my latest transaction. Sales Manager Nick Loannidis is unmatched in his willingness to work with the customer to achieve an optimal...
DealerRater Review
- August 07, 2018
If you go to flagship you gotta ask for Phil. .. Hes awesome. His professionalism kindness and attention to detail is second to none.. Everyone at flagship from top to bottom are extremely PROFESSIONAL and will do anything in thier power to accommodate yoyr needs...words cannot express how pleased...
DealerRater Review
- August 07, 2018
I have been working with this dealership for several years now, and it has always been a satisfying and rewarding experience. Yesterday was no exception as i completed my latest transaction. Sales Manager Nick Ioannidis is unmatched in his willingness to work with the customer to achieve an optimal...
DealerRater Review
- August 03, 2018
I had an amazing experience purchasing my first Mercedes at Flagship Motor Cars of Lynnfield. All involved in the process including Walter (Skip)Petersen and Darnell Caruso-Stewart made the experience seamless and all were professional and answered my questions and concerns and not once did I feel...
Cars.com Review
- August 02, 2018
We had the great pleasure of working with both Julia and Franco as we purchased our first Mercedes car today at the Lynnfield dealership! Julia helped us through each and every step as we tried to secure a specific car that wasn't easy to locate. She was patient, informative, and eager to help us...
DealerRater Review
- August 02, 2018
We had the great pleasure of working with both Julia and Franco as we purchased our first Mercedes car today at the Lynnfield dealership! Julia helped us through each and every step as we tried to secure a specific car that wasn't easy to locate. She was patient, informative, and eager to help us...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for taking the time to review us. It is always great to know that our customers truly had a good experience with us as we are always striving for excellent customer service. I'm happy to know that Julia and Franco did just that for you and we wish you many happy miles! Best, Paul McDaniels, General Manager.
DealerRater Review
- August 02, 2018
When we decided to buy a certified pre-owned E350, we were told to see Julialisa Papagno. When we met her we understood why she was highly recommended. She was very personable, made us feel comfortable, and she was quite knowledgeable about the E350s. She showed us a vehicle that we absolutely loved...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for taking the time to write this review! Julialisa and Franco will be thrilled to read this. Happy to know that they provided you with the 5-star service that you deserve and we wish you many happy miles. Best, Paul McDaniels, General Manager.
Cars.com Review
- August 01, 2018
Shopping for a "new" used car with a warranty can be tedious - but can also be interesting, informative and actually...FUN! Meeting and working with Paige Babcock and her well informed and courteous staff at the Flagship Mercedes dealership was a very good experience for us...and we bought a great...
Cars.com Review
- August 01, 2018
This was my second purchase with Paige and Flagship Motor Cars in 7 months. After my first purchase for my wife I was so happy with the vehicle I decided to my Mercedes--very pleased. Paige was great, she allowed me to look at many different vehicles and based on my preferences found a vehicle for...
Edmunds.com - Sales Review
- August 01, 2018
This was my second time purchasing a vehicle from Flagship Motor Cars in Lynnfield, MA and through the sales person Paige Babcock in 7 months. My experience the first time was so good I came back even after shopping around the best deal, largest inventory and greatest service I found through Paige...
DealerRater Review
- July 31, 2018
We had a great experience buying our car at Flagship Motorcars. Everyone involved in the process; Steve Schepisi, Jim Estabrook, Justin Kloack and our vehicle concierge, Franco Cordano were very professional and patiently answered all of our questions. This is the fourth vehicle that we have...
DealerRater Review
- July 31, 2018
I am disappointed with the leasing process due the final step of the leasing process. It involved a conversation with the finance woman who decided in bad faith to change the miles we agreed with the salesman, which were also advertised in your web page. The finance woman changed the miles in the...
Cars.com Review
- July 30, 2018
I recently purchased a Mercedes from Flagship Motors and it was a very positive experience. I worked with Paige who was very knowledgeable and helpful without being pushy. I feel I received a very fair price and everyone seemed genuinely happy to help with the process. I would highly recommend...
Cars.com Review
- July 30, 2018
The service was great from the moment i walked in, Phil Saissi was very knowledgeable throughout the whole process. Thank you for everything Phil, you’re awesome.
DealerRater Review
- July 30, 2018
The service was great from the moment i walked in, Phil Saissi was very knowledgeable throughout the whole process. I appreciate everything done for my daughter and I, thank you!
Cars.com Review
- July 30, 2018
Great experience from start to finish. Thanks to Steve and Jim in sales and Franco, who was very helpful in explaining to us how to use all of the car's features.
DealerRater Review
- July 29, 2018
Great service , knowledgeable sales person (Michael Daly ) friendly and casual - made me very comfortable in the process . Jennifer Gorman really helped me figure out the operation of the vehicle A to Z !
DealerRater Review
- July 28, 2018
Purchased an E350 4Matic recently. Worked with Phil and the entire process was enjoyable. He was extremely attentive and courteous, as was the rest of the team. Phil coordinated the transaction with the BM, concierge, and the vehicle prep team seamlessly. Treated us as though we were the only sale...
Cars.com Review
- July 27, 2018
Excellent service from everyone at flagship motorcars Phil and Franco to the top Paul the GM. super friendly and professional will definitely tell all the people I know.
Cars.com Review
- July 27, 2018
Great experience working with Skip Petersen and Franco Cordano. they were very knowledgeable and very pleasant to work with. I am sure I'll be back in four year for my next car.
DealerRater Review
- July 27, 2018
Excellent service from everyone at flagship motorcars from Phil Franco to the top Paul the GM.will tell all my friends about it,Thee place to buy new and used cars.
DealerRater Review
- July 26, 2018
Thank you Phil S. for helping me find my beautiful new GLE350! And going above and beyond to accommodate my busy schedule by having the car delivered to me at my office. And Franco C. thank you for taking the time to teach me how to use all of the amazing options!
Cars.com Review
- July 26, 2018
Thank you Phil S. for helping me find my beautiful new GLE350! And going above and beyond to accommodate my busy schedule by having the car delivered to me at my office. And Franco C. thank you for taking the time to teach me how to use all of the amazing options!
Cars.com Review
- July 25, 2018
My experience with Flagship Motorcars was exceptional. The Certified Pre-Owned Benz I inquired about was exactly as described on their website and the level of customer service received to test drive was exactly what you would hope for when considering purchasing a Mercedes Benz. My salesperson...
Edmunds.com - Sales Review
- July 25, 2018
My experience with Flagship Motorcars was exceptional. The Certified Pre-Owned Benz I inquired about was exactly as described on their website and the level of customer service received to test drive was exactly what you would hope for when considering purchasing a Mercedes Benz. My salesperson...
DealerRater Review
- July 25, 2018
Lilly, Thanks for taking care of my mom. It was great working with you. The process couldnt have been any smoother. Great experience all around.
DealerRater Review
- July 24, 2018
I went in to look at the Mercedes 350 and IBE at Flagship was a tremendous help-knowledgeable, patient and always client centric--always focused on ensuring I had chosen the right car for my needs; all the staff was extremely helpful and energetic; once I purchased the car, the concierge, Franco,...
Cars.com Review
- July 23, 2018
Brought my wife's 2011 ML in for routine service and while there decided it was time for new one. Went over to see Ken (sales manager) who had sold us her ML back in 2011 and he connected me to Sean. Sean was great and he and Ken put the deal together in all of 20 minutes. No fuss, no BS, no back...
Cars.com Review
- July 22, 2018
Phil was great through the whole process and even after the purchase was complete. I hope to work with him again for future car purchases.
DealerRater Review
- July 22, 2018
Phil was great through the whole process and even after the purchase was complete. I hope to work with him again for future car purchases.
DealerRater Review
- July 21, 2018
Joe is honest, knowledgeable about MB and a great guy to deal with. This is our second purchase from Joe and the 3rd from our family. We will be back again. He is a great ambassador for your dealership and the Herb Chambers family of dealerships, which is a top-notch firm! Franco Cordano was...
DealerRater Review
- July 20, 2018
Phil Saissi was great! Super customer service! We found a great vehicle, in beautiful condition and the price was reasonable. Phil was very accommodating to my husband and myself!
DealerRater Review
- July 20, 2018
My first time to buy a car from a dealer, I had the best experience at FLAGSHIP. The whole process was very professional and very satisfying. If anyone is looking to buy a car Steve Schepici is your man, Very friendly and extremely knowledgeable. Jennifer Gorman OMG she is the BESTTT, she walked...
Cars.com Review
- July 19, 2018
Phil Saissi was great! Super customer service! We found a great vehicle, in beautiful condition and the price was reasonable. Phil was very accommodating to my husband and myself!
Cars.com Review
- July 19, 2018
I worked with Phil and had a great experience. Professional and transparent which you don’t usually get when buying a car. Great service all around.
DealerRater Review
- July 19, 2018
Amazing experience with Phil. 100% excellence. We bought a CPO E350. From beginning to end we were happy with the process. Phil was a pleasure to work with and we left feeling like a valued customer.
Cars.com Review
- July 19, 2018
Amazing experience with Phil. 100% excellence. We bought a CPO E350. From beginning to end we were happy with the process. Phil was a pleasure to work with and we left feeling like a valued customer.
DealerRater Review
- July 17, 2018
As always great service an experience. We came in on Sunday and our salesperson Phil Saissi was extremely helpful and polite. He helped us select a perfect for my son. We loot forward to continued service in the future with both Phil and the rest of the Flagship motor car team.
Cars.com Review
- July 16, 2018
Both Paige and Alfred are amazing. Paige takes care of the sales process and Alfred does an amazing job around servicing. Great people to work with
DealerRater Review
- July 15, 2018
Great overall experience, highly recommend, my salesperson Phil was very attentive, excellent teamwork. I am also a happy service customer of Flagship Mercedes, truly excellent place.
Cars.com Review
- July 14, 2018
I had a really great experience at flagship motorcars of Lynnfield. From the big selection of car to the wonderful staff, in particular Phil Saissi and Franco Cordano. Phil took his time listening to what I wanted and took care of all my needs big and small. Great personality and all around great...
Edmunds.com - Sales Review
- July 14, 2018
I had a really great experience at flagship motorcars of Lynnfield. From the big selection of car to the wonderful staff, in particular Phil and Franco. Phil took his time listening to what I wanted and took care of all my needs big and small. Great personality and all around great guy. As for...
DealerRater Review
- July 14, 2018
I had a really great experience at flagship motorcars of Lynnfield. From the big selection of car to the wonderful staff, in particular Phil Saissi and Franco Cordano. Phil took his time listening to what I wanted and took care of all my needs big and small. Great personality and all around great...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for taking the time to review us. Glad you had a great experience with Phil and Franco. I'll be sure to pass this along to them. We wish you many happy miles! Best, Paul McDaniels, General Manager.
Cars.com Review
- July 12, 2018
The service department is truly damaging the luxurious brand of Mercedes benz. I will not go for service there. In fact I can't wait until I return my lease and get my business somewhere else. I was screamed at by the service manager. He has zero respect for his customers. He treated me so badly and...
DealerRater Review
- July 12, 2018
If you really want to be treated like a Mercedes benz customer please go somewhere else. The service department is horrible. I have brought my car for regular maintenance few times. Last time my car was hit and my window shield was broken. Not only I didn't get an apology but also the service...
DealerRater Review
- July 07, 2018
Buying a used car used to be such a unpleasant experience, but my recent experience at Flagship was nothing of the sort. I just purchased a CPO S550 at a very good price compared to the half dozen other dealerships in our area. Phil, the salesman was professional, knowledgeable and friendly. He...
Cars.com Review
- July 06, 2018
Everyone at Flagship was so friendly and helpful! Especially Mike Andrews, Karl and Elder. They were extremely professional and knowledgable and made buying a car easy and stress-free! I'll be coming back here anytime I'm looking for a car!
DealerRater Review
- July 06, 2018
Suada is the best sales rep we've ever met, cheerful, thoughtful, sweet, great follow up, complete knowledge of all aspects of the vehicle, great service
Edmunds.com - Sales Review
- July 06, 2018
Everyone at Flagship was so friendly and helpful! Especially Mike Andrews, Karl and Elder. They were extremely professional and knowledgable and made buying a car easy and stress-free! I'll be coming back here anytime I'm looking for a car!
Cars.com Review
- July 05, 2018
From my first communication with Danielle Keyes to my sales experience with Paige Babcock and to my financing experience with Justin Kloack, the entire car buying experience at Flagship MotorCars was beyond my expectation. Paige was a breath of fresh air and she made the process so easy and fun. I...
Cars.com Review
- July 05, 2018
Paige made my car buying experience pain free and enjoyable. Elder went over every detail of the car when I picked it up. Enjoying my C300!
DealerRater Review
- July 05, 2018
Sean listened to our needs and we were able to come to a fair agreement for our latest Mercedes. Sean made our experience extremely pleasant.He is the best salesperson that we have ever dealt with when buying/leasing our cars.
Cars.com Review
- July 05, 2018
Paige is great. Buy your next Benz from her. She is very professional and knowledgeable. She explains the process. Explains the reasoning for the pricing. Goes through all the features.
DealerRater Review
- July 04, 2018
There's something special about this place. If you're looking to buy a MB, Paige Babcock is your person. Fun, knowledgeable, detailed, no-pressure.
Edmunds.com - Sales Review
- July 04, 2018
There's something special about this place. If you're looking to buy a MB, Paige Babcock is your person. Here's why: I knew I wanted to purchase the MB GLC350e.--a new offering in the US market. I visited two other Mercedes dealerships -- in Natick and Somerville -- and in neither place were they...
DealerRater Review
- July 01, 2018
What a Wonderful experience Thanks to Danielle Keyes, Paige Babcock and Justin Kloack. A reflection of why this is the third Mercedes I have bought from this dealership. All three went out of thier way to make it the best experience ever in car purchasing!
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for your review. Happy to know that you had a great experience with our team. -Paul McDaniels, General Manager.
Cars.com Review
- July 01, 2018
Great experience! A special Thanks to Danielle Keyes, Paige Babcock and Justin Kloack! All three made my experince seamless! When I did pick my car up, I was made to feel Queen for the day!
Edmunds.com - Sales Review
- June 29, 2018
Mike Daly, Paul Cioffi and Nick Ioannidis combined to make our car purchase the best Ive experienced in 40 years of buying cars. Professional, knowledgeable, flexible define their approach. They listened carefully to our needs and matched us up with the right vehicle.
Edmunds.com - Sales Review
- June 29, 2018
It was great and pleasant experience, Phil did a great job by being patient and informative while he was showing and explaining all what I need to know about my last purchase CLA. Also, The team in Flagship did great job too from online help till closing the deal. Indeed, I would recommend Phil and...
Cars.com Review
- June 26, 2018
Flagship is everything a car buyer wants. They listen, are fair and make buying a car an enjoyable experience. I bought a used MB and will be back in the future for more. Highly recommended!
Business Owner Replied: Thank you for your review Janet. Glad you had a great car buying experience with us. Best, Paul McDaniels, General Manager.
DealerRater Review
- June 26, 2018
Micheal was the main reason we found our buying experience so satisfactory. His whole approach while selling the car was masterful. He is a very customer focused professional and a wonderful human being. He went out his way to make sure we had a pleasant experience. Micheal is a credit to Flagship...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review. Happy to know that you enjoyed working with Michael, I'll be sure to pass this along to him. Thanks for the recommendation! -Paul McDaniels, General Manager.
Cars.com Review
- June 24, 2018
Jared Kagunda is an Excellent Car Sales guy, if you ever need to buy a new Merc - Consult Jared, Very please with the professionalism !
DealerRater Review
- June 22, 2018
I stopped in to Flagship Motors in Lynnfield on my way home to look at a GLE. The dealership was great but the salesperson was exceptional. Suada was able to show me how everything worked including all the safety and technology features. I purchased it that night and it was delivered the next day....
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review. Happy to know that you had a positive buying experience with us. -Paul McDaniels, General Manager.
Cars.com Review
- June 21, 2018
Words are inadequate to describe how happy i am about my new purchase. I would go through the process a million more times. Thanks again to Jared and Franco
Business Owner Replied: Thank you for your review Jared. Glad you had a great experience with us. -Paul McDaniels, General Manager.
DealerRater Review
- June 18, 2018
There was excellent service from my sales person, followed by excellent service from the concierge department. They first picked up my car and then delivered the new one. The person who delivered my car was a extremely knowledgeable and professional.
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review. Glad you received the 5-star service that you deserve. Happy miles- Paul McDaniels, General Manager.
Cars.com Review
- June 16, 2018
I recently purchased a certified pre owned 2014 GLK 350 and took it home basically a day after it was brought into the dealership by the original owner. A little bit of work needed to be done to it, which took some time due to out of stock items, but Mike Daley as my Salesman and Paul Cioffi as my...
Business Owner Replied: Thank you for your review. I am happy to know that both Mike and Paul made your experience with us a positive one. Happy miles! -Paul McDaniels, General Manager.
DealerRater Review
- June 16, 2018
I recently purchased a certified pre owned 2014 GLK 350 and took it home basically a day after it was brought into the dealership by the original owner. A little bit of work needed to be done to it, which took some time due to out of stock items, but Mike Daley as my Salesman and Paul Cioffi as my...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review. I am happy to know that both Mike and Paul made your experience with us a positive one. Happy miles! -Paul McDaniels, General Manager.
DealerRater Review
- June 13, 2018
My sales experience with Flagship was outstanding from start to finish. Paige Babcock is a true professional and she helped me every step of the way, from finding the exact vehicle that I wanted to getting me the best price and taking car of all of paperwork and delivery details. Paige's knowledge...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review. It is great to know that Paige provided you with excellent customer service! She will be thrilled to read this. We wish you many happy miles and look forward to your next visit! Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- June 13, 2018
My sales experience with Flagship was outstanding from start to finish. Paige Babcock is a true professional and she helped me every step of the way, from finding the exact vehicle that I wanted to getting me the best price and taking car of all of paperwork and delivery details. Paige's knowledge...
Cars.com Review
- June 07, 2018
Working with Paige Babcock was an absolute pleasure: Fun test drive, no high pressure or textbook sales technique that make shoppers uncomfortable or push them to buy. The delivery of the car was also exceptional, and Paige did everything she could to make it special. I visited 4 other dealerships...
Business Owner Replied: Happy to know that you had a great experience working with Paige. Purchasing a Mercedes is definitely a special occasion, and we try our absolute best to make sure it feels like one! We wish you many happy miles- Paul McDaniels, General Manager.
DealerRater Review
- June 07, 2018
Working with Paige Babcock was an absolute pleasure: Fun test drive, no high pressure or textbook sales technique that make shoppers uncomfortable or push them to buy. The delivery of the car was also exceptional, and Paige did everything she could to make it special. I visited 4 other dealerships...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Happy to know that you had a great experience working with Paige. Purchasing a Mercedes is definitely a special occasion, and we try our absolute best to make sure it feels like one! We wish you many happy miles- Paul McDaniels, General Manager.
Cars.com Review
- June 06, 2018
If you are searching for a dealership which embodies a positive, customer-centric approach and strives for a long term relationship, look no further than Flagship Motorcars of Lynnfield. I recently purchased a Mercedes from Steven Schepici and I can honestly say that in my many years of owning...
Business Owner Replied: Thank you Kristen for such a great review. I am so happy to know that Steven and Paul provided you with great customer service. They will be humbled to read this review, and will appreciated your recommendation. We look forward to working with you in the future! Best, Paul McDaniels, General Manager.
DealerRater Review
- June 06, 2018
If You want to feel like your not talking to a typical sales representative Mike Daly is the man. Hands down. Loved loved loved Mike. Very down the earth. My anxiety of speaking to someone was gone in seconds. Went above and beyond to make sure I was happy and comfortable. I am definitely...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for your feedback and compliments to Mike. He will be thrilled to read this! Happy to know that you were comfortable and enjoyed your time with us! Best, Paul McDaniels, General Manager.
DealerRater Review
- June 06, 2018
If you are searching for a dealership which embodies a positive, customer-centric approach and strives for a long term relationship, look no further than Flagship Motorcars of Lynnfield. I recently purchased a Mercedes from Steven Schepici and I can honestly say that in my many years of owning...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for taking the time to provide us with such great feedback. I am so happy to know that you enjoy working with our team and have had such great experiences with us. We certainly do hope for long term customers as we want everyone to feel like family when they walk in! See you at your next visit! Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- June 06, 2018
If you are searching for a dealership which embodies a positive, customer-centric approach and strives for a long term relationship, look no further than Flagship Motorcars of Lynnfield. I recently purchased a Mercedes from Steven Schepici and I can honestly say that in my many years of owning...
Cars.com Review
- June 04, 2018
Paige was a pleasure to work with and expedited the transaction as requested by me She had all my paperwork ready before I arrived and also suggested I use my CPA discount that I did not even know I had
Business Owner Replied: Thank you for your review. Happy to know that Paige provided you with great customer service! -Paul McDaniels, General Manager.
DealerRater Review
- June 04, 2018
Paige Babcock contacted me and in marathon fashion got everything done in two short visits and didn't make me wait at all When she found out I was a CPA she guided me to the AICPA discount that was available to me
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Glad Paige was so helpful! We thank you for your business. Best, Paul McDaniels, General Manager.
DealerRater Review
- June 03, 2018
I just bough my first Mercedes and I love it. Paige brought the car to my home for a test drive which was awesome. She found me the car I wanted - a GLA250 in white and I could not be happier. I would ask for Paige if you go to this dealer because she is fabulous! I also wanted to mention Elder...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Happy to know that Paige made the purchase of your first Mercedes a positive one! We wish you many happy miles, and congratulations! Best, Paul McDaniels, General Manager.
Cars.com Review
- June 03, 2018
I bought my first Mercedes from Flagship Motors. Paige was kind, knowledgeable, available and made the experience so wonderful. Best new car experience for me!
Business Owner Replied: Glad Paige made your buying experience so wonderful! Happy miles- Paul McDaniels, General Manager.
DealerRater Review
- June 01, 2018
I arrived at Flagship motors expecting an air-conditioning repair and left in a new Mercedes GLA, a magnificent birthday gift from my amazing son! I still can't believe it... After the happy shock, I was presented with a gorgeous bouquet of 'diamond' studded roses, along with the warmest, most...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: What an awesome gift! Glad you had such a wonderful surprise and that we got to be apart of it! We truly wish you many happy miles. Best, Paul McDaniels, General Manager
DealerRater Review
- May 31, 2018
Interaction was fine until it was time to present my offer to the sales manager. Very arrogant and insulting in his response to my very fair offer. Business must be good enough to disrespect potential customers. He didn't seem happy that his manipulative questions and statements weren't changing my...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: I sincerely apologize for the experience you had with us and the way you were treated. I will be consulting with my team on this and I thank you for bringing this to my attention. Again, my apologies, Paul McDaniels, General Manager.
DealerRater Review
- May 30, 2018
I recently purchased my very first Mercedes at Flagship Motorcars of Lynnfield. My experience was top notch! Suada Kolenovic, Darnell Caruso Stewart, Mike and Paul were amazing to worth with. I have always wanted a Mercedes since I was a little girl and I was finally able to make that happen with...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Happy to know that your first purchase of a Mercedes-Benz was with us! Glad you such a great experience with our team! We wish you many happy miles! Best, Paul McDaniels, General Manager.
DealerRater Review
- May 28, 2018
Was trying to buy used MB bus from this dealership. they send me e-sign paperwork, that i signed and returned immediately. I wired full amount and bought none-refundable air tickets. Suddenly i was told that someone is coming next night to look at the vehicle. That was extremely unexpected,...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: We appreciate your feedback. However, our details of the situation vary a little from yours. I have been in contact with the general manager, and he is consulting with his team over this. If you would like to contact him please feel free to email him- Paul McDaniels, General Manager- Pmcdaniels@herbchambers.com. Thank you.
Cars.com Review
- May 24, 2018
Had a great experience at Flagship buying a new Mercedes SUV. Paige my sales agent was awesome. She was very knowledge about the vehicles and a pleasure to work with. She made the car buying process stress-less and a great experience. Thanks Paige & Flagship! And I love my new car!
Business Owner Replied: Thanks for your review- happy to know that Paige helped to make the car buying experience a little more enjoyable. Happy miles! -Paul McDaniels, General Manager.
DealerRater Review
- May 24, 2018
Had a great experience at Flagship buying a new Mercedes SUV. Paige my sales agent was awesome. She was very knowledge about the vehicles and a pleasure to work with. She made the car buying process stress-less and a great experience. Thanks Paige & Flagship! And I love my new car!
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Happy to know that Paige made your experience hassle-free and enjoyable. She is always receiving great feedback, as she truly cares about our customers. We wish you many happy miles. Best, Paul McDaniels, General Manager.
DealerRater Review
- May 22, 2018
Working with Arthur was an absolute pleasure. He made me feel welcome right away without a hint of pretentiousness. Hes a genuine and down to earth guy. He took the time to listen to what I was looking for and then made suggestions to help me decide which car was right for me. We drove the car and...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review. Happy to hear that you enjoyed working with Arthur, and that he provided you with great customer service. We wish you many happy miles in your ride! Best, Paul McDaniels, General Manager.
Cars.com Review
- May 18, 2018
I would like to take the time to say I am so beyond thrilled and to share my experience I've had at Flagship Motors in Lynnfield! To start my sales guy Karl Becker was extremely approachable. I walked in just looking around, a little unsure of what I was looking for and I walked out positive I'd be...
Business Owner Replied: Thank you for such a great review. It is always great to hear from customers who truly had a great experience with us. Happy to know that we made you feel comfortable and confident in your decision, that is exactly the kind of customer service we strive for. We wish you many happy miles, it was pleasure working with you! Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- May 18, 2018
I would like to take the time to say I am so beyond thrilled and to share my experience I've had at Flagship Motors in Lynnfield! To start my sales guy Karl Becker was extremely approachable. I walked in just looking around, a little unsure of what I was looking for and I walked out positive I'd be...
DealerRater Review
- May 18, 2018
I would like to take the time to say I am so beyond thrilled and to share my experience I've had at Flagship Motors in Lynnfield! To start my sales guy Karl Becker was extremely approachable. I walked in just looking around, a little unsure of what I was looking for and I walked out positive I'd be...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for such a great review. I am so happy to know that you had such a great experience with our team! I'll be sure to pass this along to the guys, as they will be thrilled to read this! Happy miles! Best, Paul McDaniels, General Manager.
DealerRater Review
- May 18, 2018
Im Very satisfied with my purchase! Michael was very helpful and i will definitely recommend him to other people . Love my new GLC 300 😍
eliza.doherty Replied: Happy to know that Michael was so helpful and you are enjoying your GLC 300, great choice! Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- May 15, 2018
Just bought an E63S and couldn't have had a better experience. From my initial contact via telephone through the completion of the deal, the experience was very efficient and pleasant. I've bought a lot of cars and this was the best, most professional experience I've had. Thanks to Paige, Danielle,...
Replied: Thank you for your review! Great choice on the E63S! Happy to know that our team provided you with such great customer service! That is exactly what we strive for! Happy miles- Paul McDaniels, General Manager.
Cars.com Review
- May 07, 2018
It was a pleasure working with Paige and Elder this past week. They were both very helpful, courteous and professional. They went above and beyond for me. I will definitely be back to purchase a car from FLagship Motorcars of Lynnfield.
Business Owner Replied: Thank you for your review. Happy to know that the team went above and beyond for you. We are always striving for excellent customer service. We look forward to working with you in the future! Best, Paul McDaniels, General Manager.
DealerRater Review
- May 04, 2018
Michael is by far Flaghsip Motorcars of Lynnfield's greatest assets & definitely a client favorite! He was absolutely outstanding to work with. From the moment I stepped into the dealership he as very kind/ friendly, helpful, knowledgable, and truly wanted to pair me with a car that would suit me...
eliza.doherty Replied: Thank you for your review! Pleased to know that Michael provided you with great service and a positive experience with us! I'll be sure to tell Michael to keep up the good work! Happy miles- Paul McDaniels, General Manager.
DealerRater Review
- May 02, 2018
My transaction with Flagship was complicated. I knew very little about your dealership or Mercedes cars in general. Michael was a big help to me explaining the differences between the various choices and options. And he was patient as I weighed the various options. The pricing of the trade and...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your feedback! Happy to know that Michael was of great help in finding the right car and price for you. He is a great guy, always putting his customers first. I'll be sure to pass along your review to him. Enjoy your new car! Best, Paul McDaniels, General Manager.
DealerRater Review
- May 01, 2018
I highly recommend Michael Cangemi when purchasing your next vehicle. Michael is a professional, polite and trustworthy salesman. I did not feel rushed. Final price was exactly as negotiated. Very attentive - went above & beyond to exceed all my expectations. Michael is extremely knowledgeable...
Flagship Motorcars of Lynnfield Replied: Thank you so much for your review! Michael is a great member of our team, I am pleased to know that he went above and beyond to make your experience with us an enjoyable one! I will be sure to pass along your kind words! Thank you for your business and we wish you many happy miles! Best, Paul McDaniels, General Manager.
Cars.com Review
- April 26, 2018
After reading glowing descriptions of Product Specialist Paige Babcock in reviews like this one, I contacted her to set up an appointment to see a Certified Pre-Owned 2015 C 300 Mercedes. Paige was very helpful from the beginning of the process right through to the delivery. She has also checked in...
Business Owner Replied: Thank you for your review! Happy to know that Paige provided you with such great service, just like a lot of the reviews mention! She really is a great asset to our team. It is always great to read reviews like this, knowing that you enjoyed working with us! We appreciate your business and wish you many happy miles in your C 300! Best, Paul McDaniels, General Manager.
DealerRater Review
- April 26, 2018
After reading glowing descriptions of Product Specialist Paige Babcock in reviews like this one, I contacted her to set up an appointment to see a Certified Pre-Owned 2015 C 300 Mercedes. Paige was very helpful from the beginning of the process right through to the delivery. She has also checked in...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for taking the time to write such a wonderful review! Our team strives for excellent customer service and I'm pleased to know that they were able to provide you with just that! I'll be sure to pass along your kind review to everyone. Thank you for your business and enjoy many happy miles in your Mercedes C 300! Best, Paul McDaniels, General Manager.
DealerRater Review
- April 25, 2018
Paige Babcock distinguished herself as a person who looked to find us the car we wanted.... she found the exact model we wanted. She was an advocate for us and made sure that we were completely satisfied. Our Product Specialist, Suada, is an expert in every aspect of all the technology that came...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for such great feedback! I am pleased to know that both Paige and Suada were able to provide you with excellent customer service! They are great assets to our team and I'll be sure to pass along your review and kind words to them! We thank you for your business and wish you many happy miles! Best, Paul McDaniels, General Manager.
DealerRater Review
- April 24, 2018
I purchased a $ 46K C300 series Mercedes from Flagship a few years back. Sadly, when you spend this kind of money, it doesn't guarantee they will treat you right. First, I purchased a 4 yr maintenance program. Since they forgot to put it into their system, I had to ask for them to go look me up...
Cars.com Review
- April 23, 2018
Buying a car from this dealership was a wonderful experience from start to finish, truly first-class all the way. Lovette in Sales helped me purchase my car, and he was kind, patient, thorough, and truly went above and beyond in every way. He has had great follow up since the day he delivered the...
Business Owner Replied: Thank you for your review, Leslie! Pleased to know that you received the 5-star service that you deserve! Lovette is a great member of our team, striving for excellence in customer service always. Wishing you many happy miles with your new car! Best, Paul McDaniels, General Manager.
Cars.com Review
- April 22, 2018
Paige B, product specialist, very accommodating and flexible with her schedule!! I would highly suggest working with her for your next Mercedes! She will make sure you get exactly what you want!
Business Owner Replied: Thank you for your 5-star rating! Glad to know that Paige made your experience a positive one! Thanks for your business! Best, Paul McDaniels, General Manager.
DealerRater Review
- April 22, 2018
Paige B, product specialist, very accommodating and flexible with her schedule!! I would highly suggest working with her for your next Mercedes! She will make sure you get exactly what you want!
Flagship Motorcars of Lynnfield Replied: Thank you for your 5-star recommendation and kind words about Paige. She is a great example of the excellent customer service that we strive for here at Herb Chambers. Thanks for your business! Best, Paul McDaniels, General Manager.
DealerRater Review
- April 21, 2018
Terrific experience with Dan Smith as my service adviser. He kept me informed, he was conscious of my schedule, he was cheerful and upbeat throughout.
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you Doug for taking the time to give us your feedback on your positive experience with us! Best, Paul McDaniels, General Manager.
Cars.com Review
- April 18, 2018
Sean and Danielle were great. From the first time I went to Flagship until almost a month later when I purchased my CPO C450 I always felt like I was being treated fairly. They worked with me to give me what I wanted for my trade as well as completing the out of state registration for me since I am...
Business Owner Replied: Matt, thank you for writing such a great review! Happy to know that we were able to make the process hassle-free for you! Darnell is a great member of our team and I am pleased to know that she provided you with 5-star service! We wish you many happy miles, and thank you for your service, Matt. Best, Paul McDaniels, General Manger.
DealerRater Review
- April 18, 2018
Bought a GLE from Omar and it was a great experience. I highly recommend Omar and the team at flagship. Suada also did a fantastic job showing me all the features and remote start from my phone.
eliza.doherty Replied: Thank you for your review and compliments to our team! I am so happy to know that Omar was so helpful with your buying experience. Thank you again for your recommendation, and we hope you enjoy your new GLE! Best, Paul McDaniels, General Manager.
DealerRater Review
- April 17, 2018
This was the best car buying experience ever. Omar and Darnell were very helpful, and amazing to work with. I will definitely go back for my next car.
eliza.doherty Replied: Thank you for your recommendation! I'm thrilled to know that you had such a wonderful visit and that our team, specifically Omar and Darnell, provided you with excellent service. We hope to have the opportunity to assist you again in the future. Kind Regards, Paul McDaniels, General Manager.
Cars.com Review
- April 15, 2018
Leased a brand new GLE 350 Designo Series. Great vehicle. Superior service in sales and delivery from Flagship. Outstanding Management and Customer Service! We could not be happier with our experience at Flagship Motorcars!
Business Owner Replied: That is great, Caroline! Thank you for your feedback. I am so happy that you are pleased with the service you received from us, as your happiness is our number one priority. We wish you many happy miles in your GLE 350! Best, Paul McDaniels, General Manager.
Cars.com Review
- April 14, 2018
This dealership is 2nd to none. First things first ask for Arthur. He is very knowledgeable about the vehicles and truly cares on making sure you leave a satisfied customer. I cant thank Arthur enough for going above and beyond and making this buying experience an unforgettable one. Thanks Arthur
Business Owner Replied: Matt, thank you for your review! Arthur truly is a great asset to our team, I'll be sure to pass along your recommendation to him. I am pleased to know that he provided you with the 5-star service you deserve! Best, Paul McDaniels, General Manager.
Cars.com Review
- April 12, 2018
This was my first personal purchase of a Mercedes from Flagship in Lynnfield, although my family has bought vehicles from them for many years. Paige and Gil made the buying process a great overall experience. They were friendly yet professional and instilled a level of confidence but at the same...
Business Owner Replied: Congratulations on your first Mercedes! Pleased to know that Paige and Gill make your car buying experience a great one! We really do strive for excellent customer service so when we get feedback like this, I know my team is working hard to reach that goal! Wishing you many happy miles! Best, Paul McDaniels, General Manager.
DealerRater Review
- April 12, 2018
Arthur is amazing. Customer focus is number one and car knowledge is top notch. As soon as we walked into the door driving over 2 hours Arthur was there to greet us. Without any hesitation he offered beverages and just made the overall experience a refreshing one. Buying a car is not easy but if...
eliza.doherty Replied: Thank you for such a great review! I am pleased to know that our team was able to make the car buying process hassle-free and enjoyable! We strive to make our customers happy and I'm glad Arthur could do just that. Best, Paul McDaniels, General Manager.
DealerRater Review
- April 10, 2018
I feel very comfortable dealing with the staffs at this location, They are is amazing and trust wordy. I had a gear experience and I will return anytime in the future.
Flagship Motorcars of Lynnfield Replied: Thank you so much for your positive review! We look forward to assisting you with any automotive needs! Best, Paul McDaniels, General Manager.
Cars.com Review
- April 01, 2018
Knowledgeable staff to work with. Details oriented. Suada Kolenovic Product Concierge was knowledge for product and follows the inquiry to highest standards. James Estabrook was involved for short time with us but make us feel he knows us for years. No sales people have paid attentions to minor...
Business Owner Replied: Thank you for your 5-star review! That is great to know that you had a positive experience with us, and the members of our team! Our number one goal is to make sure every customer leaves happy. We thank you for your business and kind review! Best, Paul McDaniels, General Manager.
DealerRater Review
- March 31, 2018
The service in your dealership is absolutely amazing. I will always keep coming back, and would recommend buying a vehicle there to anyone. Nick and Joe far surpass any expectations that I have when going into a dealership. If it wasnt for them I would have never gotten a new car!!! Specially...
eliza.doherty Replied: Thank you! I'm so glad that Nick and Joe were able to assist you in your car buying process. They are such great assets to our team. I will be sure to pass along the wonderful review to them! Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- March 31, 2018
One month ago, I purchased a new vehicle from this location, my fourth so far. My experience from start to finish was a pleasure. Lovette was my salesman, and I can't say enough good things about him. Because he is a great listener, he found the exact vehicle that I described. There were no...
Cars.com Review
- March 29, 2018
There simply are now words that can explain the great experience we had. Working with Paige, Darnell and Suada was great. Their professionalism, product knowledge and customer service was excellent. Paige made the sales process so smooth and exciting, Suada's product knowledge was quite impressive....
Business Owner Replied: Thank you so much for your great review! I am so pleased to know that Paige, Darnell, and Suada were able to give you the 5-star experience you deserve! They are great members of our team and I'll be sure to pass along your review to them. We strive for excellent customer service here at Herb Chambers, happy to know that you received it! Best, Paul McDaniels, General Manger.
Edmunds.com - Sales Review
- March 29, 2018
There simply are now words that can explain the great experience we had. Working with Paige, Darnell and Suada was great. Their professionalism, product knowledge and customer service was excellent. Paige made the sales process so smooth and exciting, Suada's product knowledge was quite impressive....
DealerRater Review
- March 29, 2018
There simply are now words that can explain the great experience we had. Working with Paige, Darnell and Suada was great. Their professionalism, product knowledge and customer service was excellent. Paige made the sales process so smooth and exciting, Suada's product knowledge was quite impressive....
Flagship Motorcars of Lynnfield Replied: Thank you, Jonuz! Paige, Darnell and Suada always do an excellent job, time and time again they have proven that they'll go above and beyond to ensure our customers leave with a smile! I will be sure to let them know what a great job they are doing, and to keep it up! Thank you for your business! Best, Paul McDaniels, General Manager.
Cars.com Review
- March 27, 2018
Our car buying experience at Flagship Motors in Lynnfield was amazing. From sales to service, expect employees with poise, professionalism and knowledge of their cars and their company. It was a pleasure working with Ibe Ogwu in Sales Dept. and Suada Kolenovic in Concierge Dept. I was moved to...
Business Owner Replied: Thank you for writing such a wonderful review! I am so happy to know that you received that 5-star service you deserve, and that we strive for daily. I will be sure to pass along your kind words to the rest of the team. Enjoy your apple car play! Best, Paul McDaniels, General Manger.
Edmunds.com - Sales Review
- March 27, 2018
Our car buying experience at Flagship Motors in Lynnfield was amazing. From sales to service, expect employees with poise, professionalism and knowledge of their cars and their company. It was a pleasure working with Ibe Ogwu in Sales Dept. and Suada Kolenovic in Concierge Dept. I was moved to...
DealerRater Review
- March 27, 2018
Our car buying experience at Flagship Motors in Lynnfield was amazing. From sales to service, expect employees with poise, professionalism and knowledge of their cars and their company. It was a pleasure working with Ibe Ogwu in Sales Dept. and Suada Kolenovic in Concierge Dept. I was moved to...
Flagship Motorcars of Lynnfield Replied: That is just a wonderful review, thank you! So happy our team was able to assist you in the car buying process and make it a hassle-free, positive, memorable one! We hope you are enjoying you Apple Car Play! Best, Paul McDaniels, General Manager.
DealerRater Review
- March 25, 2018
I buy a new car every two years so Ive worked with many different dealerships and sales people. Ibe Ogwu was by far the best person Ive ever worked with. Was not pushy but very professional and helpful. He was one of the big reasons why I chose Flagship in Lynnfield MA. The day I go to pick up...
eliza.doherty Replied: Matt, thank you so much for taking the time to give us such positive feedback. We make every effort to provide the very best customer service. Learning from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs in the future if given the opportunity! Best, Paul McDaniels, General Manager.
Cars.com Review
- March 24, 2018
I was renewing my lease and Paige made the process so easy and quick, great service. Once I arrived I met with Darnel (great to see her again) and Suada and they were great as well. Excellent customer service from a great team!
Business Owner Replied: Thanks Lorraine for your feedback! Glad you are pleased with your experience and the service you received! Happy miles. Best, Paul McDaniels, General Manager.
Cars.com Review
- March 21, 2018
We hunted for the "right" car....Flagship had it - and made the deal quick and easy! Karl was excellent! Paul was our Concierge and was thorough and as excited about my new car as me!! Great experience start to finish.
Business Owner Replied: Trish, thank you for such great feedback! Glad our team was able to assist you in finding the right car for you. Happy miles! Best, Paul McDaniels, General Manager.
DealerRater Review
- March 21, 2018
We shopped a few weeks for the perfect car and found it at Flagship! KARL made the deal happen in an easy fashion!! Very, very pleased with the process and the product!!
eliza.doherty Replied: Thank you for your recommendation! Happy to know that you had a 5-star experience with us! Best, Paul McDaniels, General Manager.
Cars.com Review
- March 19, 2018
Great customer service. Franco provided exceptional service in getting me the car that I wanted without any salesman hassle tactics. He along with Deb and Darnell were terrific. Highly recommend if you are looking to purchase a Benz in the Mass. area.
Business Owner Replied: Pleased to learn that your experience with us was hassle-free, like it should be! I will be sure to pass along your review to the members of our team! Thank you for your business. Best, Paul McDaniels, General Manager.
Cars.com Review
- March 17, 2018
Our product specialist at Flagship Motors, Skip Petersen, made car shopping a very enjoyable experience. He never pressured or overwhelmed us with information, but presented the wonderful qualities and benefits of owning a Mercedes in an easy, understandable and enthusiastic way. The same can be...
Business Owner Replied: Thanks for your recommendation! Skip is a great member of our team, happy to know he provided you with the 5-star service we strive for. Enjoy your Mercedes! Best, Paul McDaniels, General Manager.
DealerRater Review
- March 17, 2018
Our product specialist at Flagship Motors, Skip Petersen, made car shopping a very enjoyable experience. He never pressured or overwhelmed us with information, but presented the wonderful qualities and benefits of owning a Mercedes in an easy, understandable and enthusiastic way. The same can be...
eliza.doherty Replied: Thank you for taking the time to share this 5-star recommendation! I'm so happy to know that Skip was able to provide you with such great customer service. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Enjoy! Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- March 17, 2018
Our product specialist at Flagship Motors, Skip Petersen, made car shopping a very enjoyable experience. He never pressured or overwhelmed us with info, but presented the wonderful qualities and benefits of owning a Mercedes in an easy, understandable and enthusiastic way. The same can be said for...
DealerRater Review
- March 12, 2018
Paige and Paul were absolutely amazing throughout this entire process. After our last car was totaled we needed a new car in a very short time frame and Paige and Paul helped us get into an amazing new car for a great price. They never pressured us to buy a more expensive care, if anything the...
eliza.doherty Replied: Thank you so much for writing such an excellent review! Pleased to know that Paige and Paul were able to make your car buying experience hassle-free! We thank you for your business and wish you many safe miles in your new car!
Edmunds.com - Sales Review
- March 12, 2018
Paige Babcock and Paul McDaniels were absolutely amazing throughout this entire process. After our last car was totaled we needed a new car in a very short time frame and Paige and Paul helped us get into an amazing new car for a great price. They never pressured us to buy a more expensive care, if...
Cars.com Review
- March 10, 2018
Purchased a CPO Mercedes C300. Excellent experience and the team (Mike Daly, Suada) were very helpful. I am pleased with the price I paid, and they have a really great inventory of CPO cars available. The process was pressure free, and they took the time to let me see the different inventory...
Business Owner Replied: Thank you Jim for your recommendation. Pleased to know that Mike, Daly and Suada were helpful and made your experience a positive one. They are great members of our team! Thank you for your business- Paul McDaniels, General Manager.
DealerRater Review
- March 10, 2018
If you are looking for a genuinely caring staff and professional service, I highly recommend Flagship Motorcars of Lynnfield, MA. They worked as a team to ensure that I had all the information and support I needed to make my purchase- without the sales pressure. Chea Kenyon was very responsive,...
eliza.doherty Replied: Vivan, thank you so much for taking the time to write such a great review! I am pleased to know that our team was able to provide you with such great customer service. Chea, Mike, and Suada are great members of our team and I'm pleased to know that you think so too! Thank you for your business and recommendation. Wishing you many happy miles in your new Van! Best, Paul McDaniels, General Manager.
Cars.com Review
- March 10, 2018
If you are looking for a genuinely caring staff and professional service, I highly recommend Flagship Motorcars of Lynnfield, MA. They worked as a team to ensure that I had all the information and support I needed to make my purchase- without the sales pressure. Chea Kenyon was very responsive,...
Business Owner Replied: Vivian, thank you for taking the time to write such a great review! Happy to know that you enjoyed working with us, and that our members of the team were able to provide you with such great service! We thank you for your business and wish you many happy miles in your new van! Adventures await! Best,Paul McDaniels, General Manger.
Cars.com Review
- March 08, 2018
The staff at Flagship Motorcars was fantastic. I was able to get the car I wanted with a deal that made sense for everyone. Their staff was courteous and helpful.
Business Owner Replied: Thanks for your review! Glad you are a satisfied customer, as that is our top priority! Happy miles- Paul McDaniels, General Manager.
DealerRater Review
- March 08, 2018
Everyone was great. The sales team listened to what I was looking for in a car and paired me with the perfect vehicle in no time. The finance department worked with me to get to the number I needed to hit. No pressure throughout the whole process. Highly recommended.
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for providing us with this great feedback! Paige and Justin are wholly devoted to the success of our guests experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Paul McDaniels, General Manager
DealerRater Review
- March 08, 2018
We came to Flagship Motorcars of Lynnfield to learn new Mercedes car. We ended up leasing brand new car there. We really enjoyed the service provided to us. They are friendly, details oriented, no pressure at all. Our sale rep Jim explained in details of functionalities of the car. Suada from...
Flagship Motorcars of Lynnfield Replied: Thank you for taking the time to write this review! Suada, Gil and James are such assets to our team, as they continuously focus on providing our guests with the best customer service. I know they will be pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Paul McDaniels, General Manager
Cars.com Review
- March 07, 2018
We came to Flagship Motorcars of Lynnfield to learn new Mercedes car. We ended up leasing brand new car there. We really enjoyed the service provided to us. They are friendly, details oriented, no pressure at all. Our sale rep Jim explained in details of functionalities of the car. Suada from...
Business Owner Replied: Thank you Ray for such wonderful feedback. I happy to know that you received the 5-star service you deserve. Thank you for your recommendation. We hope to assist you in the future with anything you may need. Best, Paul McDaniels, General Manager.
DealerRater Review
- March 06, 2018
I usually don't like to write reviews but this time I have to say I have great purchasing experience with Flagship. Sean is a very helpful person. He's patient to explain everything very detailed. I negotiated with him on the price for more than a week but he was very patient and willing to help...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for taking the time to write this review! I'm so pleased to know that Suada, Sean and Gil made your buying experience a positive one, and I'll be sure to pass along the kind words to them. Thank you for your business and we look forward to doing business with you again! Best, Paul McDaniels, General Manager
Cars.com Review
- March 06, 2018
I usually don't like to write reviews but this time I have to say I have great purchasing experience with Flagship. Sean is a very helpful person. He's patient to explain everything very detailed. I negotiated with him on the price for more than a week but he was very patient and willing to help...
Business Owner Replied: Thank you, Bruce! Until we have the opportunity to work with you again, take care! Best, Paul McDaniels, General Manager
Cars.com Review
- March 05, 2018
Came into Flagship with intentions on just browsing their inventory. I had an idea of what I was looking for, but never thought I could actually leave there in my dream car. Steve, and the team at Flagship were very helpful, and patient and worked with me. Darnell walked me through the finance...
Business Owner Replied: Thank you so much for the great feedback, Gianna! We really appreciate your business and I'll be certain to share your compliments with the team. Until we have the opportunity to work with you again, take care! Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- March 05, 2018
Came into Flagship with intentions on just browsing their inventory. I had an idea of what I was looking for, but never thought I could actually leave there in my dream car. Steve, and the team at Flagship were very helpful, and patient and worked with me. Darnell walked me through the finance...
Replied: Thank you, Gianna! I really appreciate your feedback on working with Suada, Darnell and Steve. We trust you are enjoying your new Mercedes-Benz GLC300 and look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Paul McDaniels, General Manager
DealerRater Review
- March 05, 2018
Came into Flagship with intentions on just browsing their inventory. I had an idea of what I was looking for, but never thought I could actually leave there in my dream car. Steve, and the team at Flagship were very helpful, and patient and worked with me. Darnell walked me through the finance...
Flagship Motorcars of Lynnfield Replied: Thank you, Gianna, so much for the wonderful review! Suada, Darnell and Steve are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Paul McDaniels, General Manager
Cars.com Review
- March 02, 2018
It was a pleasure working with Paige Babcock and Suada Kolenovic. They went above and beyond helping me to understand all the features of my C300.
Business Owner Replied: We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Paul McDaniels, General Manager
Cars.com Review
- February 24, 2018
I purchased a CPO Mercedes Benz from Flagship Motorcars of Lynn Ma. Thank you to Sean Bresnahan for making it a very easy process. Sean had the car I was interested in ready for a test drive when I arrived. He answered all my questions and concerns and made my purchase very easy. Darnell...
Business Owner Replied: Thank you for taking the time to share your experience with Suada, Darnell and Sean! I will be certain to let them know they are doing a wonderful job. Thank you again for your business and for choosing us for your automotive needs! Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- February 24, 2018
I purchased a CPO Mercedes Benz from Flagship Motorcars of Lynn Ma. Thank you to Sean Bresnahan for making it a very easy process. Sean had the car I was interested in ready for a test drive when I arrived. He answered all my questions and concerns and made my purchase very easy. Darnell...
Replied: Thank you so much for taking the time to share your experience! We are incredibly fortunate to have Suada, Darnell and Sean on our team and I'm so happy to know you enjoyed working with them. I will be sure to pass along your kind words, and please let us know if there is ever anything we can do for you. Best, Paul McDaniels, General Manager
DealerRater Review
- February 24, 2018
I have had excellent service from Al His judgement is trusted I have owned 6 Mercedes and will stay with Al and his service manager Mike Hannifin Ed Cloutier
Flagship Motorcars of Lynnfield Replied: Thank you, Ed, for your review and compliments to our team! Best, Paul McDaniels, General Manager
DealerRater Review
- February 24, 2018
I purchased a CPO Mercedes Benz from Flagship Motorcars of Lynn Ma. Thank you to Sean Bresnahan for making it a very easy process. Sean had the car I was interested in ready for a test drive when I arrived. He answered all my questions and concerns and made my purchase very easy. Darnell...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for taking the time to share your experience! We are incredibly fortunate to have Suada, Darnell and Sean on our team and I'm so happy to know you enjoyed working with them. I will be sure to pass along your kind words, and please let us know if there is ever anything we can do for you. Best, Paul McDaniels, General Manager
DealerRater Review
- February 21, 2018
Julia and Chris are awesome helped me tremendously when purchasing my new car I would recommend them to everyone so helpful and made the car buying experience so easy!
Flagship Motorcars of Lynnfield Replied: Thank you, Lyndsey, for sharing this great feedback! I'm so happy to know that Julialisa and Chris were able to assist you. Thank you for sharing your recommendation and enjoy your new E300! Best, Paul McDaniels, General Manager
Cars.com Review
- February 20, 2018
Julia and Chris are awesome helped me tremendously when purchasing my new car I would recommend them to everyone so helpful and made the car buying experience so easy!
Business Owner Replied: Thank you, Lyndsey, for your business and we look forward to assisting you in the future! Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- February 20, 2018
Julia and Chris are awesome helped me tremendously when purchasing my new car I would recommend them to everyone so helpful and made the car buying experience so easy!
Replied: Thank you for sharing this great feedback! I'm so happy to know that Julia and Chris were able to assist you. Thank you for sharing your recommendation and we look forward to providing you with 5-Star service again in the future! Best, Paul McDaniels, General Manager
DealerRater Review
- February 19, 2018
Paige is the star of this review but that is because Ken Julian made it happen. When speaking with Ken he immediately sensed I really wanted the car I bought. So he made it happen, Paige drove the car to my home the next day. She was very polite, easy to speak with and very competent. Flagship...
Flagship Motorcars of Lynnfield Replied: Thank you, Charles, for taking the time to share your experience with us online and post this wonderful review. I'm so happy that our team was able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! Paul McDaniels, General Manager
DealerRater Review
- February 17, 2018
Visited this dealer as it had a selection of several CPO cars of the model that I was looking for. I was ready to purchase and was not disappointed in the least. I had done my homework before I arrived about the specific cars and pricing. The transaction was a breeze on a rainy Sunday afternoon. ...
eliza.doherty Replied: Thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that Lovette was able to provide you with such exceptional service. Thank you again and congratulations on your new vehicle! Best, Paul McDaniels, General Manager
DealerRater Review
- February 16, 2018
Everything was going great until they said the vehicle was in high demand and they wanted $10,000 more than the sticker price ! Won't visit any Herb Chambers dealerships in the future.
eliza.doherty Replied: I'm disappointed to see this feedback. I'd like to speak with you in person to better understand what happened. At your convenience would you mind emailing me with your best contact information? My email is PMcDaniels@HerbChambers.com. I hope to hear from you. Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- February 15, 2018
Any car buying savvy people should just go straight to Paige Babcock. There are zero games, she just gets it and she wants to do right by you not whats right for her paycheck, you can tell its just in her DNA. Honestly, Ive been buying cars for years and she is by far the BEST and most honest...
Replied: Thanks so much for leaving us a review, Jodi! I'll be sure to tell Paige what a great job she is doing! Many thanks and happy driving! Best, Paul McDaniels, General Manager
Cars.com Review
- February 15, 2018
Michael Daly went above and beyond to ensure that I got the vehicle that I was looking for. From the moment we walked into Flagship Motorcars we looked at many vehicle options, test drove them, Mike explained all the features of each. When it came down to figuring out which vehicle was the best...
Business Owner Replied: Thank you, Greg! We love to hear from our guests that our team is ensuring that the process is enjoyable from start to finish. Suada and Mike are certainly a testament to that! Thank you for your business and we look forward to assisting you in the future. Best, Paul McDaniels, General Manager
DealerRater Review
- February 15, 2018
Finally a car sales person that isn't just in it for the pay check. I really mean this. Paige does what is right for YOU not for her wallet. She wants you to be happy and do the right thing for your situation. She is so low stress and low pressure, she is amazing at her job and such a breath of...
Flagship Motorcars of Lynnfield Replied: Thanks so much for leaving us a review, Jodi and Joe! I'll be sure to tell Paige what a great job she is doing! Many thanks and happy driving! Best, Paul McDaniels, General Manager
DealerRater Review
- February 15, 2018
Michael Daly went above and beyond to ensure that I got the vehicle that I was looking for. From the moment we walked into Flagship Motorcars we looked at many vehicle options, test drove them, Mike explained all the features of each. When it came down to figuring out which vehicle was the best...
Flagship Motorcars of Lynnfield Replied: Thank you! It is so kind of you to compliment Michael, Suada and Gil. I will be sure to tell them what a great job they are doing. We always strive for complete customer satisfaction, so your feedback is rewarding to read. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Paul McDaniels, General Manager
Cars.com Review
- February 14, 2018
I had an amazing experience buying a certified pre-owned vehicle at Flagship Motorcars. Ibe and Suada did everything to make my buying experience wonderful and easy. They advised and helped at every step. No sales pressure at all. I felt that they are representing me at the dealership. They...
Business Owner Replied: Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing us. We pride ourselves on providing our guests with top notch customer service and a stress-free experience, so I'm pleased to hear that Suada and Ibe were able to provide you with exactly that. We thank you for your continued business and look forward to serving you again in the future. Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- February 14, 2018
I had an amazing experience buying a certified pre-owned vehicle at Flagship Motorcars. Ibe and Suada did everything to make my buying experience wonderful and easy. They advised and helped at every step. No sales pressure at all. I felt that they are representing me at the dealership. They...
Replied: Thank you so much for your kind words! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Paul McDaniels, General Manager
DealerRater Review
- February 14, 2018
Last weekend I went with my family to Flagship Motorcars of Lynnfield to find out the vehicle I had in mind to buy, but there was not much to think because being served by Lovette Monteiro there was no time for indecision, their professionalism and kindness made our decision much faster and...
Flagship Motorcars of Lynnfield Replied: Thank you for your glowing review, Patricia! We strive to offer all of our guests exceptional service both before and after the sale. Employees like Lovette make that possible! If we may assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Paul McDaniels, General Manager
DealerRater Review
- February 14, 2018
I had an amazing experience buying a certified pre-owned vehicle at Flagship Motorcars. Ibe and Suada did everything to make my buying experience wonderful and easy. They advised and helped at every step. No sales pressure at all. I felt that they are representing me at the dealership. They...
eliza.doherty Replied: Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing us. We pride ourselves on providing our guests with top notch customer service and a stress-free experience, so I'm pleased to hear that Suada and Ibe were able to provide you with exactly that. We thank you for your continued business and look forward to serving you again in the future. Best, Paul McDaniels, General Manager
DealerRater Review
- February 13, 2018
My husband and I recently purchased a new Mercedes. Karl Becker was the best sales person I have ever worked with. He was extremely patient, knowledgeable, thoughtful, and has a relaxing way about him that made us feel at ease during our visit. He had absolutely everything ready for me today when...
eliza.doherty Replied: Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Karl and Paul were able to provide you and your husband with such great service. Should you need anything else, please do not hesitate to call. Best, Paul McDaniels, General Manager
DealerRater Review
- February 13, 2018
This was by far the best car buying experience I have ever had. My salesman Arthur took me through the entire process like a professional. Answered all my questions and set everything in the car up for me. Darnell in finance worked and got me the best rate available, just as she said she would. I...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Darnell and Arthur. We value your business and hope to see you again soon! Best, Paul McDaniels, General Manager
Cars.com Review
- February 10, 2018
From Lilly, to Skip, to Gil to Paul, each member of the sales team gave me accurate information, allowed me the freedom to make my decision without undue pressure, and paid attention to what I was saying. It was a refreshing experience and made me feel that they wanted to help me select the best...
Business Owner Replied: Thank you so much for the great feedback, Mike! We really appreciate your business and I'll be certain to share your compliments with Lily, Skip, Gil and the rest of the team. Until we have the opportunity to work with you again, take care! Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- February 10, 2018
Skip, Paul, Gil Lilly and the staff at Flagship Motor Cars were first class in every way. Lillys prompt responses and timely updates ade me feel that I was being listened to. That attitude continued on with Skip. He was pleasant, informed and gave me the space to make my decision. Gil handled...
Replied: Thank you so much for the great feedback, Mike! We really appreciate your business and I'll be certain to share your compliments with Lily, Gil, Skip and to the rest of the team. Until we have the opportunity to work with you again, take care! Best, Paul McDaniels, General Manager
DealerRater Review
- February 08, 2018
Lovett You were amazing and friendly and you took great care of me and my husband . We were so happy and I really appreciate that. I had excellent experience .
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you! I'm so glad that you and your husband had such an enjoyable visit with us. We appreciate your comments about Lovette and your five star rating. Thank you again and we look forward to seeing you in the future. Best, Paul McDaniels, General Manager
DealerRater Review
- February 01, 2018
From the moment I walked in to the moment I drove off in my car, Lovette took great care of me and catered to my every need. He kept in contact with me about documents he needed, my insurance, when I would pick it up, etc. In fact, he actually had the day off that I scheduled to pick up my car and...
Flagship Motorcars of Lynnfield Replied: Thank you for this terrific review! I'm so glad that Lovette and Darnell were able to assist you with your purchase. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Best, Paul McDaniels, General Manager
Cars.com Review
- February 01, 2018
From the moment I walked in to the moment I drove off in my car, Lovette took great care of me and catered to my every need. He kept in contact with me about documents he needed, my insurance, when I would pick it up, etc. In fact, he actually had the day off that I scheduled to pick up my car and...
Business Owner Replied: Thank you for this terrific review! I'm so glad that Lovette and Darnell were able to assist you with your purchase. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Best, Paul McDaniels, General Manager
DealerRater Review
- January 31, 2018
I can not be happier with my experience at Flagship motorcars of Lynnfield. Skip made the process so easy and enjoyable, he is truly a pro. His attention to detail, honesty and patience made the experience flawless. I would highly recommend Skip to friends and family. The next day when i picked up...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for sharing your review and congratulations on your purchase! I'm so pleased to learn that Suada and Skip made your visit so enjoyable. They are such assets to our team and will be grateful for your recommendation. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Paul McDaniels, General Manager
Cars.com Review
- January 30, 2018
I've been in the market for a new or close to new Mercedes Benz S550 for the past few months. I visited 2 other dealerships before finally going to Flagship Motorcars on January 28, which happened to be my birthday. I was in the parking lot and A gentleman by the name of Lovette approached me and...
Business Owner Replied: Happy belated birthday and thank you for sharing your experience with Suada and Lovette! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Paul McDaniels, General Manager
Cars.com Review
- January 30, 2018
I had an excellent experience purchasing my new S560 at Flagship. My product specialist (Franco Leonard) and product concierge (Suada Kolenovic) were both great (and patient!). Great job!
Business Owner Replied: Thank you, Marty! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Suada, Franco and Justin were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Paul McDaniels, General Manager
Cars.com Review
- January 30, 2018
Buying a new car is never an enjoyable experience, but Paige and Lily at Flagship make the process simple & easy. They were extremely responsive to all my questions and followed up in every step of the process. Make sure you ask for them when buying or leasing!!
Business Owner Replied: Thank you for your recommendation, John! I'm so pleased Paige and Lily were able to assist you with your new Mercedes-Benz. Thank you again and we look forward to working with you again in the future! Best, Paul McDaniels, General Manager
Cars.com Review
- January 30, 2018
This was the best car buying experience I have ever had. My salesman Lovette was the was the best he took care of everything and the finance manager Gill is the greatest he took care of everything for me. I will recommend this dealership to everyone.
Business Owner Replied: I'm so happy to read that your car-buying experience with Lovettte and Gil was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like they did just that! We appreciate your business and look forward to seeing you again. Best, Paul McDaniels, General Manager
DealerRater Review
- January 30, 2018
I had an excellent experience purchasing my new S560 at Flagship. My product specialist (Franco Leonard) and product concierge (Suada Kolenovic) were both awesome (and patient!). Great job!
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you, Marty! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Suada, Franco and Justin were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Paul McDaniels, General Manager
DealerRater Review
- January 30, 2018
This was the best car buying experience I have ever had. My salesman Lovette was the was the best he took care of everything and the finance manager Gil is the greatest he took care of everything for me. I will recommend this dealership to everyone.
eliza.doherty Replied: I'm so happy to read that your car-buying experience with Lovette and Gil was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like they did just that! We appreciate your business and look forward to seeing you again. Best, Paul McDaniels, General Manager
DealerRater Review
- January 30, 2018
This was my 8th Mercedes purchased at Flagship. One, has been my sales consult for about 5 of my cars. He's very attentive, personable, pleasant & knowledgeable. Concierge Suada Kolenovic was extremely pleasant, outgoing, well educated in Mercedes Benz automobiles and products. Highly recommend her...
Flagship Motorcars of Lynnfield Replied: Thank you, Jackie, for sharing your 8th experience with us! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your continued business and we look forward to helping with your automotive needs in the future! Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- January 30, 2018
I had an awesome experience acquiring my new S560 at Flagship. My product specialist (Franco Leonard) and product concierge (Suada Kolenovic) were both excellent (and patient!). Great job!
Replied: Thank you, Marty! We value your business and we look forward to helping with your automotive needs in the future! Best, Paul McDaniels, General Manager
Cars.com Review
- January 29, 2018
Suada Kolenovic and Jim Estabrook were great to work with . They made the experience painless. They also guided me through the process and made sure I understood how to use everything in my new car.
Business Owner Replied: Thank you, Angela, for taking the time to tell us about your experience. Hearing that Suada and Jim took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Paul McDaniels, General Manager
Cars.com Review
- January 28, 2018
This lines serve to express my sincere appreciation for the outstanding sales service and concierge service you have given me throughout my car purchase experience. The professional demeanor, attention to detail, and exceptional service I received from Ibe Ogwu and Suada Kolenovic is what will keep...
Business Owner Replied: Thank you for taking time out of your day to write this review. Suada and Ibe are valued members of the team and I'm so happy to know that they took such good care of you. Please let us know if there is anything else we can help with. Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- January 28, 2018
This lines serve to express my sincere appreciation for the outstanding sales service and concierge service you have given me throughout my car purchase experience. The professional demeanor, attention to detail, and exceptional service I received from Ibe Ogwu and Suada Kolenovic is what will keep...
Replied: Thank you for taking time out of your day to write this review! Both Suada and Ibe are valued members of the team and I'm so happy to know that they took such good care of you. Please let us know if there is anything else we can help with. Best, Paul McDaniels, General Manager
Cars.com Review
- January 28, 2018
Suada Kolenovic and Mike Doyle were great to work with . They made the experience fun and enjoyable. They also guided me through the process and made sure I unders how to use everything in my new car.
Business Owner Replied: Thank you, Michelle! We appreciate the kind words and are excited to have you as part of the Flagship Motorcars family! Please let Suada, Mike or myself know if there is anything else we can help with. Best, Paul McDaniels, General Manager
DealerRater Review
- January 28, 2018
We are living in a time where we can find out just about everything we need to know about a car BEFORE we get to the dealership. So, what makes the difference in a car buying experience is the service. The staff at Flagship Motors are top notch! After spending the weekend visiting many local...
eliza.doherty Replied: Thank you, Lisa, for taking time to write this review! I'm so happy to read that your car buying experience with Ibe and Suada was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Paul McDaniels, General Manager
DealerRater Review
- January 28, 2018
This lines serve to express my sincere appreciation for the outstanding sales service and concierge service you have given me throughout my car purchase experience. The professional demeanor, attention to detail, and exceptional service I received from Ibe Ogwu and Suada Kolenovic is what will keep...
Flagship Motorcars of Lynnfield Replied: Thank you for taking time to write this review. I'm so happy to read that your car buying experience with Suada and Ibe was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Paul McDaniels, General Manager
Cars.com Review
- January 28, 2018
We are living in a time where we can find out just about everything we need to know about a car BEFORE we get to the dealership. So, what makes the difference in a car buying experience is the service. The staff at Flagship Motors are top notch! After spending the weekend visiting many local...
Business Owner Replied: Thank you, Lisa, for the great feedback! We appreciate you kind words. Both Suada and Ibe are valued members of the team and I'm so happy to know that they took such good care of you. Please let us know if there is anything else we can help with. Best, Paul McDaniels, General Manager
Cars.com Review
- January 27, 2018
It started with no CAR FAX when I purchased a used car. Then when I did receive it via e-mail the mileage on the CAR FAX stated in two areas MILEAGE INCONSISTENCY which started this headache buying experience.
Business Owner Replied: Marie, We appreciate you taking the time to provide this feedback. We will share this with the General Manager, Paul McDaniels, and it will be addressed at once. We apologize for any inconvenience and hope to get this squared away.
DealerRater Review
- January 26, 2018
My fiance and I bought two vehicles from Flagship Motor Cars this past weekend and the experience could not have been more fulfilling and immersive. Our salesman, Jared Kagunda, his managers Nick Ioannidis & Ken Julian, the Finance Manager, Gil Otero and Concierge's Suada Kolenovic & Elder Perez...
Flagship Motorcars of Lynnfield Replied: Thank you for your 5-Star recommendation! I'm so happy to know you and your fiance are enjoying your new Mercedes-Benz's. On behalf of the entire team here, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Paul McDaniels, General Manager
Cars.com Review
- January 26, 2018
My fiance and I bought two vehicles from Flagship Motor Cars this past weekend and the experience could not have been more fulfilling and immersive. Our salesman, Jared, his managers Nick & Ken, the Finance Manager, Gil and Concierge's Suada & Elder made us truly feel like family from the moment we...
Business Owner Replied: Thank you for your 5-Star recommendation, William! I'm so happy to know that you and your fiance are enjoying your new vehicles. On behalf of the whole team here, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- January 26, 2018
My fiance and I bought two vehicles from Flagship Motor Cars this past weekend and the experience could not have been more fulfilling and immersive. Our salesman, Jared, his managers Nick & Ken, the Finance Manager, Gil and Concierge's Suada & Elder made us truly feel like family from the moment we...
Replied: Thank you for your 5-Star recommendation! I'm so happy to know you're both enjoying your new cars. On behalf of the team here, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Paul McDaniels, General Manager
Cars.com Review
- January 25, 2018
Sean bresnahan and suada were amazing our experience was quick informative and easy. Sean payed special attention to our wants and needs as well as our budget! Their vast inventory made choosing a new to us vehicle a breeze! We will be back in years to come for our future vehicle upgrade thanks...
Business Owner Replied: Thank you so much, Kate and Nathanael! I'm so happy to know you're enjoying your new car. On behalf of Suada, Sean and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Paul McDaniels, General Manager
Edmunds.com - Service Review
- January 25, 2018
I bought my first S class from Flagship in 1984 and have had 6 or 7 more over the years. A main factor in my purchase decisions has been the excellent level of vehicle servicing. In recent years Al Swirka in Service handled my car and has provided consistently outstanding service, attention to...
DealerRater Review
- January 24, 2018
After bad experiences at other dealers, I went looking to switch to Mercedes. I only had a short time to replace one car and I went to all the competitors in the span of a few days. Skip was so helpful and easy to work in a way that stood out from the rest. He was not pushy and acted like someone...
Flagship Motorcars of Lynnfield Replied: Thank you, Cory, for taking the time to share your experience with Skip and Suada! Im thrilled to hear how happy you are. We value our guests feedback and I know they will appreciate your encouraging words. On behalf of our entire team here in Lynnfield, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- January 23, 2018
I just leased a new 2018 Mercedes E400. I enjoyed a well coordinated team experience from my senior sales person JuliaLisa, their product expert Chris, and the finance guy Gil. The level of attention and contact felt exactly appropriate without being overdone and nothing superficial. They worked...
Replied: Thank you for taking the time to share this fantastic review! I'm thrilled to hear about your positive experience with Julia, Chris and Gil. We value your business and look forward to serving your automotive needs for many more years to come! Best, Paul McDaniels, General Manager
DealerRater Review
- January 22, 2018
Just purchased a 2018 E300 from Flagship Mercedes Benz. Had the best experience ever Kari B. Was amazing kept bringing me car after car until I got the one I really wanted. She found it from out of state. What topped her service off was when i came to sign the paperwork, I needed starbucks she...
Flagship Motorcars of Lynnfield Replied: It is great to know that Kari, Darnell and Suada were able to provide you with a positive experience. Our primary concern is delivering flawless customer service and Im happy to know that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Paul McDaniels, General Manager
DealerRater Review
- January 20, 2018
The best sales person I ever have had. Jared. I am really happy to meet him. Also I was very glad to see Joe Deruri. He is my old friend. My very first and best sales person. Gil and Nik both of this managers were absolutely amazing.
eliza.doherty Replied: Thank you for taking the time to share your encouraging words and kind recommendation of Gil, Nick, Jared and your old friend Joe. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Paul McDaniels, General Manager
DealerRater Review
- January 19, 2018
It was a pleasure as usual working with Julia. We have a longstanding relationship with her and would go nowhere else.This was our 5th Mercedes from Flagship. It was an excellent experience sitting down with her and designing our 2018 S560. Chris was amazing and patient going over all the new...
Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for sharing this! We're so glad that you both had such an enjoyable visit. We appreciate your comments about Julialisa and your five-star rating. Thank you again and we look forward to seeing you in the future. Best, Paul McDaniels, General Manager
DealerRater Review
- January 19, 2018
I am delighted to share that Ibe put me into a new car in less than 24 hours. What started as a get together to look at some models turned into me driving away with a new car. SO EASY!! He is the consummate professional. Then he introduced me to Suada who patiently went over all the marvelous...
eliza.doherty Replied: Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Suada, Ibe and to the rest of the team. Until we have the opportunity to work with you again, take care! Best, Paul McDaniels, General Manager