DealerRater Review
- July 17, 2019
Darnell and Awara helped me with my fourth benz from this dealership. I recommend highly working with them, Al S in service and Grace if you ever have a customer service issue. I have had unpleasant experiences with some others, but overall a great dealership.
DealerRater Review
- July 17, 2019
Awara was helpful and knowledgeable made it easy. Absolute pleasure to work with. Will not hesitate to come back for future car purchases. Thank you
DealerRater Review
- July 16, 2019
Awara was fantastic in helping me obtain the vehicle I wanted. Extremely friendly, and went the extra mile to serve me with information and everything I requested. Couldnt be anymore pleased.
DealerRater Review
- July 11, 2019
Had a great experience at Flagship (again); upgraded my Mercedes. Sean did a great job and the sale was very easy. Justin also provided seamless customer service on all the finances. Spencer Petruzello was fantastic with the entire operation of the car. The last car we bought we were shown very...
DealerRater Review
- July 09, 2019
Thanks to Awara Osman & Darnell Caruso-Stewart I joined the Mercedes-Benz family. Osman heard my wants & Darnell made the calls. Im ecstatic, thanks!
DealerRater Review
- July 08, 2019
Great experience! Awara was very helpful, friendly, knowledgeable and courteous. I would not hesitate to recommend him and the dealership to anyone looking. Best commute of my life today!!
DealerRater Review
- July 07, 2019
Spencer Petruzello was very helpful in learning the dashboard workings for my husband and I. Also, showed the ease of using apple play . Julia Lisa is wonderful and has worked with us on the last 3 Mercedes.
DealerRater Review
- July 06, 2019
We asked and Awara delivered he went above and beyond to make sure we were pleased and happy, making the experience as easy as possible. Couldnt have chosen a better person to help us out. Even after we left with the car he made sure to follow up with us with anything we needed and questions. Thank...
DealerRater Review
- July 06, 2019
We asked and Awara delivered he made our experience easy & went above and beyond to make sure we were pleased and happy. Couldnt have chosen a better person to help us out. Even after we left with the car he made sure to follow up with us with anything we needed and questions. Thank you so much!!!
DealerRater Review
- July 06, 2019
Best experience purchasing our certified pre owner c300 from awara! He made our experience so easy & went above and beyond to make sure we were pleased and happy. Couldnt have chosen a better person to help us out. Even after we left with the car he made sure to follow up with us with anything we...
DealerRater Review
- June 28, 2019
Finding a trustful sales person may end up in a challenging path and/ or frustration for the customer as the goal is often just to sell cars. But not with Awara. I was so supportive all time, explained and showed everything before. During the sales process he was supportive as well. But it did not...
DealerRater Review
- June 26, 2019
Awara and his team were so helpful in my decision to lease a GLA, I couldnt be happier. Thank you so much for the excellent customer service. I highly recommend this dealership!
DealerRater Review
- June 25, 2019
I have been owned Lexus cars for almost 10 years. David B. made the transition to a new Mercedes easy. David approached me and answered all my questions with no sales pressure tactics and asked me everything I want in a car and delivered. Darnell made the paperwork signing easy with her great humor...
DealerRater Review
- June 21, 2019
Bother Steve and Spenser were highly professional, and very thorough in delivering the vehicle and go ping over how to use the many options and equipment.
DealerRater Review
- June 19, 2019
When he first assisted me, he gave me the impression that he did not want to assist me. He was rude and did not know much about some questions I had asked him about spare tire, rims, and the tires on my car. He kept on rushing me out of his office and told me bs to get me out of there. The guy had...
DealerRater Review
- June 17, 2019
Dan Fava was a very good salesman and he took good care of me. Spencer Petruzello my Product Concierge was fantastic. Flagship is lucky to have these young guys on their staff. I was an out of town buyer. Contacted them through the CarGurus site. Purchased a CPO Mercedes Benz. They responded quickly...
DealerRater Review
- June 14, 2019
Both Julialisa Papagno and Suada Kolenovic were exceptional in there efforts in the search to find my car reaching half across the country to make it happen. Both are very knowledgeable,helpful and fun to work with.
DealerRater Review
- June 13, 2019
Awara was beyond amazing throughout the entire process. Patient, Friendly & Kind! He was and still is available whenever I need anything from him. Im telling everyone, If youre considering buying or leasing, this is your guy! A million thanks! -E
DealerRater Review
- June 12, 2019
Knowledgeable, responsive and organized. The best car buying experience Ive had in purchasing many cars over the years. Was in and out of the showroom with our new car quickly. Highly recommended
DealerRater Review
- June 06, 2019
I recently bought my Mercedes from here and Phil was a great person, very sharp and helpful and he gave me and my husband the best service ever. I highly recommend this place . Also, i picked up the car from Spencer and he was very helpful and had lots of knowledge about the car too. Great place,...
DealerRater Review
- June 04, 2019
I went i looking for a car not wanting to buy one and I walked out with a Mercedes! Awara and Soncer were great! I told Awara what I was looking for in a vehicle and he delivered!
DealerRater Review
- May 22, 2019
I have never met such a passionate, dedicated and hardworking person as Awara. This guy is amazing! I highly recommend him!!! He not only does his job with passion, but he also goes beyond his work schedule to reach out and make sure I am satisfied, had everything checked to lease my first car(a...
DealerRater Review
- May 13, 2019
I visited the dealership to test drive an SUV. I wasnt sure which one I really wanted, I was overwhelmed with all the vehicle choices. I sat down with Sean and he helped me sort out some of my wants in a new vehicle. I was only going to test drive that night but loved the CPO that he showed me so I...
DealerRater Review
- May 12, 2019
Had a wonderful experience at Flagship Motorcars of Lynnfield. Franco helped us find exactly what we were looking for. He was super friendly and especially helpful.
DealerRater Review
- May 09, 2019
My husband and I have been going to this dealership for years. Weve bought, leased and have all our service done at flagship. We always are treated well but Julialisa and Spencer went above and beyond on our new lease! It was an out of state transfer but they made it effortless. Highly recommend...
DealerRater Review
- May 04, 2019
This is my 4th Mercedes lease in a row! Julia is my salesperson, and she is amazing. She is professional and yet adds warmth and personal attention. I was assisted by Spencer as well and he was great. Super knowledgeable and kind. I love the sales and service I receive from Flagship motored.
DealerRater Review
- May 02, 2019
This is the worst dealership I have had to deal with. They value money over all and will screw you over if it has the smallest bit of personal gain for them. I had the misfortune of dealing with Michael Ogakwu, and I must say he isn't just a bad salesman, he's dishonest too. I test drove the car and...
DealerRater Review
- April 30, 2019
Amazing service from start to finish! Steve treated us as old friends from the start. He quickly assessed our needs and showed us a car that matched us perfectly. He even gave us a ride home as we awaited the delivery of our car! Justin explained every financial detail carefully and checked in...
Cars.com Review
- April 28, 2019
Everyone was very professional, not to mentioned the smooth financing and paper work process with G. Otero. I highly recommend this dealership. Paige was very awesome to work with. She went thru all the things I need it to know about my new car! Paige once again thank you for all your help!
Cars.com Review
- April 26, 2019
The moment my husband and I walked in the door we were greeted with the biggest smile by Franco Cordano our product specialist/sales. Franco has gone out of his way to make sure we were comfortable and that we understood all the features on our pre owned certified C 300. Franco not only helped...
DealerRater Review
- April 23, 2019
It was a pleasure working with Phil, Gil and Spencer. Phil was easy to work with and transparent. He also made the process easy and stress free. Gil in Finance was also very personable, and explained every details of the add ins. Spencer took his time to explain everything about my new car, great...
DealerRater Review
- April 22, 2019
It was a pleasure working with Sean. He was easy to work with, transparent, and upfront. He made the buying process easy and stress free. The same goes for Gil in finance. All around, a great experience. That's why I choose Flagship over the many other Mercedes dealerships in the area. Also thank...
DealerRater Review
- April 21, 2019
The crew at flagship motorcars is awesome. I traded in my 16 Cla250 and upgraded to a new 19 c300 and who wouldve thought buying a car could be such a great experience. Steve is a funny guy and very serious and knowledgeable when it came down to business. The floor manager Nick treated me with...
DealerRater Review
- April 18, 2019
The moment my husband and I walked in the door we were greeted with the biggest smile by Franco Cordano our product specialist/sales. Franco has gone out of his way to make sure we were comfortable and that we understood all the features on our pre owned certified C 300. Franco not only helped...
DealerRater Review
- April 16, 2019
Buying cars is not always an easy endeavor. However, the gentlemen I worked with the past couple days made my experience stress-free and delightful. I feel elated to write a review about this dealership, hoping that others who had the same concerns as me see it and flock to Herb Chambers as well!
DealerRater Review
- April 15, 2019
Skip was our salesman and he was super helpful! Spencer introduced me to my new car. He explained everything so thoroughly. He was super helpful!
DealerRater Review
- April 12, 2019
I just purchased my fourth vehicle from Steve Schepici . I feel that he has a done an excellent job in representing Flagship Motorcars .His main goal was in seeing that all my needs were met in selecting my new vehicle . Spencer Petruzello did an excellent job in explaining and teaching me of all...
DealerRater Review
- April 09, 2019
Karl knows his product in every way and explains it perfectly!He also goes out of his way to make sure you have the best experience purchasing a car not pushy very serious about making sure you understand all the aspects of the car he knows his stuff!!! Thanks so much Karl for everything never lose...
DealerRater Review
- April 07, 2019
We've now purchased two autos from this dealership...mainly due to a wonderful salesperson whose assistance was invaluable, professional, personal and very thoughtful. Ms.Paige Babcock was the perfect individual to "guide" us to two great auto purchases. A thoughtful salesperson is indispensable to...
DealerRater Review
- March 31, 2019
I brought my 2012 E350 in for routine scheduled service. While waiting I thought I would start looking at a replacement. I sat down with Franco Cordano to review specific models and options. Franco listened and efficiently honed in on the available cars that met my desired needs. Franco was very...
DealerRater Review
- March 30, 2019
I recently purchased a Certified Pre-owned 2015 C-300 4matic from Flagship Motorcars. What a great experience. My salesman, Steve Schepici, did an outstanding job reviewing the car with me and setting me up with initial programming on the many luxury features. Still, it was all so new to me and a...
DealerRater Review
- March 27, 2019
Steve Schepici, who I have now purchased two vehicles from is an exceptional salesperson. During my first sale in 2016, he never pressured me and always told me I should buy what I want. He told me all my options and had me drive the car I was interested in. (He gave me a price that was far below...
Cars.com Review
- March 23, 2019
Had a great experience shopping for my first Mercedes. Salesman Franco Cordano was excellent to work with. He was friendly, accommodating and patient. Franco spent all the time I needed when I picked up my car going over everything about my new car.
Cars.com Review
- March 21, 2019
Best experience ever in buying a car. Paige who sold me my new 2019 CLA 250 was amazing and made the process so easy!!! I told her what I was looking for and she found my dream car for me!
DealerRater Review
- March 17, 2019
Great service and seamless process. I came back to James Estabrook because I trust him. And the helpful staff there was ready to tackle any issue in the process and made it easy to drive away with the new car. The onboarding staff Spencer Petruzello was great at teaching me the car and following up...
DealerRater Review
- March 17, 2019
This was my first car purchase from a dealership and I have to say that it was much easier and less stressful than I thought it would be. I was able to quickly test drive the car I wanted and Franco Cordano was an amazing salesman who answered all my questions and was super helpful with making sure...
Edmunds.com - Sales Review
- March 17, 2019
This was my first car purchase from a dealership and I have to say that it was much easier and less stressful than I thought it would be. I was able to quickly test drive the car I wanted and Franco Cordano was an amazing salesman who answered all my questions and was super helpful with making sure...
DealerRater Review
- March 16, 2019
Flagship Motors of Lynnfield has been in business for a long time, and it shows. An experienced and knowledgeable staff is available to guide you through the process of selecting a new car from a large inventory, and they spend time helping you make decisions without rushing you to sign on the...
DealerRater Review
- March 15, 2019
I consider myself fortunate to have Suada Kolenovc, Product Specialist, and Renan Marchet, Service Advisor of Flagship Motorcars of Lynnfield for their assistance during my time presently and in the past. Suada is currently assisting me in getting acquainted with my new 2019 C300. She is...
DealerRater Review
- March 08, 2019
I was in a position where it was no longer feasible for me to lease a vehicle so I decided to go with a certified pre-owned. I was referred to Lilly at Flagship Motors who was fabulous. I was under a time constraint in order to get in under the wire so that I could take advantage of the Mercedes...
DealerRater Review
- March 02, 2019
Getting a new car is exciting but can be stressful. I must say my experience with Julialisa Papagno and her assistant Suada Kolenovic was incredibley smooth and stress free.There were no glitches or bumps, just sincere salesmanship right to the end. There's also a special thank you to Suada who...
DealerRater Review
- March 02, 2019
I had one of the best purchase experiences at the Mercedes-Benz Flagship Motorcars of Lynnfield. Awara Osman was very friendly and patiently answered all my questions during the test-drives. I showed-up at the showroom to try a specific car but he asked the right questions and showed me the specs of...
DealerRater Review
- February 28, 2019
Everyone was very curtious and professional. Our salesman Awara Osman was very attentive. He spent a great deal of time with us and took the time to answer all our questions and concerns. It was truly a great experience to be treated so well by this young man. We highly recommend this dealership...
DealerRater Review
- February 23, 2019
From the minute we walked in Awara made us feel welcome by greeting us with a smile and asked f he could help us. And boy did he help us he let us drive every car my wife liked till she fell in love with the cla250 then he made sure we had coffee water and food made us feel like family he is awesome...
DealerRater Review
- February 20, 2019
Franco was an awesome to work with. He helped me buy my first car on my own and not only did he get me a great deal but he was also very understanding and down to earth. If you ever need to buy a car I recommend Franco he was extremely helpful in finding me what I want and he is a very nice guy!
DealerRater Review
- February 14, 2019
My car buying experience was second to none at Flagship Motorcars in Lynnfield. From the start to finish Julialisa Papagno and Suada Kolenovic were helpful and exceeded my expectations with their service. I would highly recommend both Julialisa , Suada to assist you in finding your perfect car.
DealerRater Review
- February 13, 2019
I have to say that from start to finish my experience with Paige in Lynnfield was fantastic! She was helpful and extremely accommodating at my every need and assisted me to find a lease that worked for me. I cannot tell you how happy I am because there are no words to describe it. Thank you to...
Cars.com Review
- February 12, 2019
I started buying from Flagship back in 2012 and have bought my last three vehicles there, in addition to recommending Flagship to anyone looking to purchase a vehicle. The quality and craftsmanship of the vehicles is only one reason for my continued purchases. The main reason is the staff and the...
Edmunds.com - Sales Review
- February 12, 2019
I started buying from Flagship back in 2012 and have bought my last three vehicles there, in addition to recommending Flagship to anyone looking to purchase a vehicle. The quality and craftsmanship of the vehicles is only one reason for my continued purchases. The main reason is the staff and the...
DealerRater Review
- February 12, 2019
I was ready for another vehicle (CPO) and I found the exact car online at Flagship. My prior salesman has left for another MB dealership and I was introduced to Awara. From the very start he was very friendly and very knowledgeable about every detail of the vehicle from service history to financing....
DealerRater Review
- February 12, 2019
I started buying from Flagship back in 2012 and have bought my last three vehicles there, in addition to recommending Flagship to anyone looking to purchase a vehicle. The quality and craftsmanship of the vehicles is only one reason for my continued purchases. The main reason is the staff and the...
DealerRater Review
- February 11, 2019
Awara osman helped and worked with us to find and purchase our ideal car from Mercedes flagship. He is very welcoming ,helpful, kind and respectful. I really strongly recommend him to any person who would like to find, choose and purchase his or her ideal car.
DealerRater Review
- February 07, 2019
Awara Osman provided a pretty unique experience. As I went through the entire purchase process (including dealing with an expected service call in the first month), I felt like I had a highly responsive advocate who was available pretty much 24x7. Didn't matter if he was officially 'on the clock'...
DealerRater Review
- January 31, 2019
The team at Flagship made it easy to find the perfect Mercedes-Benz. Great product knowledge, great attitude and easy going. Made sure I left with a great deal and a smile. Best car buying experience I have ever had. The entire team went above and beyond. Thanks Guys!
DealerRater Review
- January 26, 2019
Our relationship started off on the wrong foot mostly do to my impatience but Awara was very patient with me and my wife. We had a tricky situation with out of state deal but again Awara kept us in the loop constantly and even put us in a loaner till we got our car! We didnt really agree with the...
DealerRater Review
- January 25, 2019
Awara Osman Is very professional in all he did for us. From the time we walked to the final sale he was tremendously helpful. He went beyond our expectations. Would highly recommend him for all your services.
DealerRater Review
- January 24, 2019
My experience was amazing! Everyone was so welcoming and friendly! Awara was my Sales rep and helped us throughout the entire process. He was so friendly and even got us lunch one day! Overall GREAT costumer service!
DealerRater Review
- January 23, 2019
They go above and beyond to make sure youre happy with your vehicle. Service was great from pre sales to post sales. Awara kept us informed on everything that was happening in the back end throughout the process.
DealerRater Review
- January 18, 2019
Awara Osman and Darnell Steward were great! They provided me with great service, gave me a great deal, and I recommend them (five stars). Great overall experience .
Cars.com Review
- January 17, 2019
Fourth time coming here for my new lease. Great staff! Friendly, professional and courteous. The words " cannot do" are never spoken and not an option here. Always go above and beyond to make sure the customer is happy and satisfied with their purchase. Special kudos to sales specialist Paige...
Mackenzie Malloy Replied: Thank you for taking the time to share your experience with us. I'm happy to know that it was a positive one. Thank you for your business and look forward to assisting your automotive needs in the future! Best, Paul McDaniels, General Manager.
DealerRater Review
- January 17, 2019
This is the 4th time I have used this dealership for purchasing a lease. The staff here are top-notch! Manager Derek Munro is personable and always ready to make sure you leave there completely satisfied without exception. Nathan Haugh in service is always there to answer any questions I may have...
DealerRater Review
- January 17, 2019
Second car in 2 months took great care of me again from a c to an E 2019!! Go see Phil if you looking for a Mercedes benz great service above and beyond !!!!
Edmunds.com - Sales Review
- January 12, 2019
I have to praise Mrs Paige Babcock, a product specialist, for her excellence in working with me on this most recent lease. She is excellent! She worked very hard to make this happen, and if she was not in that role, I'd probably not get Mercedes this time. She was very persistent, but in a...
DealerRater Review
- January 12, 2019
I have to praise Mrs Paige Babcock, a product specialist, for her excellence in working with me on this most recent lease. She is excellent! She worked very hard to make this happen, and if she was not in that role, I'd probably not get Mercedes this time. She was very persistent, but in a...
Cars.com Review
- January 12, 2019
I have to praise Mrs Paige Babcock, a product specialist, for her excellence in working with me on this most recent lease. She is excellent! She worked very hard to make this happen, and if she was not in that role, I'd probably not get Mercedes this time. She was very persistent, but in a...
Mackenzie Malloy Replied: Thank you for taking the time to write such a great review. I am glad you had a great experience with Paige. She truly is a great member of our team, and is always striving to provide excellent customer service, and a positive experience for her clients. We thank you for your business. Best, Paul McDaniels, General Manager.
Cars.com Review
- January 09, 2019
This will be the 4th Mercedes we will have either purchased or leased from Flagship Motors and we continue to be extremely satisfied customers. Ibe Ogwu is always extremely professional, patient and pleasant to work with and we would highly recommend him. We also had the pleasure of working with ...
Mackenzie Malloy Replied: Thank you for your review and for your continued business! I'm pleased to know that we have provided you with 5-star service every time. We thank you for choosing us! Best, Paul McDaniels, General Manager.
DealerRater Review
- January 09, 2019
Very nice people and very helpful that answered all my questions that I had made sure that I was happy thinthe car that I got
Flagship Motorcars of Lynnfield Replied: Thank you for your 5-star review! -Paul McDaniels, General Manager.
DealerRater Review
- January 09, 2019
This will be the 4th Mercedes we will have either purchased or leased from Flagship Motors and we continue to be extremely satisfied customers. Ibe Ogwu is always extremely professional, patient and pleasant to work with and we would highly recommend him. We also had the pleasure of working with ...
Flagship Motorcars of Lynnfield Replied: Thank you for your review and for your continued business! I'm pleased to know that we have provided you with 5-star service every time. We thank you for choosing us! Best, Paul McDaniels, General Manager.
DealerRater Review
- January 03, 2019
From the moment I stepped into this dealership I immediately felt at home. Phil greeted me with a giant smile and made me feel as if I was meeting up with a long lost friend. Not only did Phil listen to my needs, he understood my budget and was not trying to push more on me than I could afford. What...
Cars.com Review
- January 03, 2019
Wish I never wrote a deposit check to them because I changed my mind before we did any paperwork but they cashed my $5,000 check anyway and told me I had to wait 10 days for a refund. I really like the sales rep I worked with and would of worked with him in the future when the timing was better for...
Cars.com Review
- January 03, 2019
From the moment I stepped into this dealership I immediately felt at home. Phil greeted me with a giant smile and made me feel as if I was meeting up with a long lost friend. Not only did Phil listen to my needs, he understood my budget and was not trying to push more on me than I could afford. What...
Mackenzie Malloy Replied: Franco, thank you for taking the time to write such a great review for us. I'm pleased to know that the team provided you with the 5-star service that you deserve. Thank you for choosing Flagship to purchase your vehicle, we wish you many happy miles! Best, Paul McDaniels, General Manager.
DealerRater Review
- January 02, 2019
Great experience with excellent service from Sean. Great guy selling a great product! Very happy with car delivery. I thought I was well informed about the car. Franco took the to show me things and has been easily available by phone to answer additional questions I have had. Would absolutely...
DealerRater Review
- January 02, 2019
If youre looking to buy a Mercedes Benz, Awara at Flagship is the one you want to go to! Awara made sure I got exactly what I wanted in terms of the car and payments. He also worked out a great deal to get me out of my lease early. Franco was exceptional at explaining all the features of the car and...
Cars.com Review
- January 02, 2019
If you’re looking to buy a Mercedes Benz, Awara at Flagship is the one you want to go to! Awara made sure I got exactly what I wanted in terms of the car and payments. He also worked out a great deal to get me out of my lease early. Franco was exceptional at explaining all the features of the car...
Edmunds.com - Sales Review
- January 02, 2019
Been driving Mercedes for 25 Years. Several purchases here at Flagship in Lynnfield but had an outstanding experience with Paige Babcock. Highly recommend you ask for Paige. Can't forget to Mention Franco for the great concierge work. They are a great team.
Cars.com Review
- January 02, 2019
Great, friendly competent service with Paige and Franco. Couldn't have been better. Been Driving Mercedes for 25 years, purchased many vehicles at Flagship. This was the best.
Mackenzie Malloy Replied: Thank you for your review and continued business. It is always great to have long term customers like you! Best, Paul McDaniels, General Manager.
DealerRater Review
- December 30, 2018
Once again, Sales Consultant, Sean Bresnahan used his expertise and product knowledge to help me purchase my newest Mercedes Benz. His due diligence, ability to listen, perseverance, and willingness to negotiate a sale that fit my needs financially through to fruition, are testaments to his...
DealerRater Review
- December 30, 2018
Fabulous experience with Phil hes very good and nice thank you thank you again will send friends and famiFabulous experience with Phil hes very good and nice thank you thank you again will send friends and familyly
Cars.com Review
- December 30, 2018
Fabulous experience with Phil thank you for your help new car from flagship Fabulous experience with Phil thank you for your help new car from flagship
DealerRater Review
- December 29, 2018
I was considering a RR as I have always wanted one, but have been an MB driver and customer at Flagship for 15 years. I had such a great experience this last visit, and felt that the personal attention and care was 5 star. Phil Saissi was outstanding, he truly went above and beyond to make sure I...
Edmunds.com - Sales Review
- December 29, 2018
I was considering a RR as I have always wanted one, but have been an MB driver and customer at Flagship for 15 years. I had such a great experience this last visit, and felt that the personal attention and care was 5 star. Phil Saissi was outstanding, he truly went above and beyond to make sure I...
Cars.com Review
- December 29, 2018
I was considering a RR as I have always wanted one, but have been an MB driver and customer at Flagship for 15 years. I had such a great experience this last visit, and felt that the personal attention and care was 5 star. Phil Saissi was outstanding, he truly went above and beyond to make sure I...
Cars.com Review
- December 28, 2018
I had a wonderful experience at the dealership yesterday. Skip Petersen, Justin Kloack and Franco Cordano were the personification of customer service and knowledge of their product. In this day where customer service seems to be less emphasized by most companies, it was a breath of fresh air to be...
Cars.com Review
- December 27, 2018
Thank you Phl Saissi for such a VIP treatment!! I had a wonderful experience shopping for my new GLE-350 at the Flagship Motorcars of Lynnfield, Mercedes Benz dealership. I was lucky to work with Mr. Saissi. He went above and beyond to help me find exactly what I was looking for and much more then I...
Mackenzie Malloy Replied: Thank you for taking the time to write this review for us. I'm so glad Phil provided you with great customer service, and you had an enjoyable car buying experience. That is exactly the kind of service, and experience, we want our customers to have. Happy Holidays! Best, Paul McDaniels, General Manager.
DealerRater Review
- December 27, 2018
Thank you Phl Saissi for such a VIP treatment!! I had a wonderful experience shopping for my new GLE-350 at the Flagship Motorcars of Lynnfield, Mercedes Benz dealership. I was lucky to work with Mr. Saissi. He went above and beyond to help me find exactly what I was looking for and much more then I...
DealerRater Review
- December 27, 2018
Sells person Awara Osman provided outstanding service from the time I walked in to dealership building unit the end .He helped me with everything eaven he delivered car to my house.He went above and beyond.And as well as consiarge person Franco I believe was his name did outstanding job explaining...
Cars.com Review
- December 27, 2018
My experience at flagship was great. Ms Paige Babcock went above and beyond to help me with the surprise for my wife on the gift for her chritsmas/ Birthday present. My wife was so happy and surprised at the same time. I'm glad I went to flagship to buy that car.
Cars.com Review
- December 26, 2018
I sow car online and I sent car information to Awara Osman.By the time I came there he had car ready for test drive.And from that moment he did outstanding job with sales and everything else we needed to close the deal.Then Justin did awesome job with finance the loan.Then Franco from consiarge did...
Mackenzie Malloy Replied: Glad Awara, Justin, and Franco took good care of you and provided you with the service we are always striving for. Hope you are enjoying your new purchase. Best, Paul McDaniels, General Manager.
DealerRater Review
- December 20, 2018
I needed another vehicle (preowned) and I found the car on line at Flagship. I contacted them via email and Maria Pena responded immediately with car information packets and setting up an appointment for me with Paige Babcock. Paige was excellent, when we arrived she was all prepared with the cars...
Cars.com Review
- December 20, 2018
I worked with this dealership for many years and always a top notch experience. I worked with Paige for the first time and had an excellent experience with her. She was so knowledgeable and accommodating, she made the entire buying process very fast and streamlined, just the way we like buying.....
Mackenzie Malloy Replied: Thank you for your review. Glad Paige has provided you with great customer service. I'll be sure to pass along your compliments to her, and tell her to keep up the good work. Happy Holidays! Best, Paul McDaniels, General Manager.
DealerRater Review
- December 18, 2018
If you are looking to purchase a car from Flagship Motors in Lynnfield make sure you ask for Awara. He is the best very straight forward and will try to get you the best deal. He went above and beyond and took care of everything i asked about my car. It was a pleasure working with Awara and I highly...
Cars.com Review
- December 18, 2018
If you are looking to purchase a car from Flagship Motors in Lynnfield make sure you ask for Awara. He is the best very straight forward and will try to get you the best deal. He went above and beyond and took care of everything i asked about my car. It was a pleasure working with Awara and I highly...
DealerRater Review
- December 16, 2018
Karl had been super super super helpful to find my 1st Mercedes! France's professional training was an extraordinary experience! Appreciate to both of you! Happy holidays!
Cars.com Review
- December 14, 2018
We all know buying a car really is not a process that we all enjoy. At Flagship Motors in Lynnfield that theory goes out the window. All and I mean all persons I came in contact with when I bought my CPO 2016 Mercedes C300 were delightful , informative, funny, and made our experience a joy. We are...
Edmunds.com - Sales Review
- December 14, 2018
I have given this dealership 5 stars and if they offered more stars as bonus, I would give them those too. I just bought a CPO 2016 E350 from Awara and while I was there I genuinely enjoyed the conversation and felt like it wasn't all about the sale. I have bought cars before and felt like it was a...
Cars.com Review
- December 13, 2018
Just went in to take a quick look and there it was. My perfect car. Paige made the entire process pleasant and knowledgeable. My husband had purchased a car from her and last year and now we are a 2 car Mercedes family.
Cars.com Review
- December 13, 2018
I have given this dealership 5 stars and if they offered more stars as bonus, I would give them those too. I just bought a CPO 2016 E350 from Awara and while I was there I genuinely enjoyed the conversation and felt like it wasn't all about the sale. I have bought cars before and felt like it was a...
Mackenzie Malloy Replied: Thank you so much for taking the time write such a wonderful review for us. I sincerely appreciate your feedback as I am happy to know that the team provided you with excellent customer service. We always want our customers to feel at ease when purchasing a vehicle, after all it should be exciting! I'll be sure to pass along your compliments and kind words to the team and encourage them to keep up the good work. We wish you many happy miles, and Happy Holidays! -Paul McDaniels, General Manager.
DealerRater Review
- December 12, 2018
I have given this dealership 5 stars and if they offered more stars as bonus, I would give them those too. I just bought a CPO 2016 E350 from Awara and while I was there I genuinely enjoyed the conversation and felt like it wasn't all about the sale. I have bought cars before and felt like it was a...
Flagship Motorcars of Lynnfield Replied: Thank you so much for taking the time write such a wonderful review for us. I sincerely appreciate your feedback as I am happy to know that the team provided you with excellent customer service. We always want our customers to feel at ease when purchasing a vehicle, after all it should be exciting! I'll be sure to pass along your compliments and kind words to the team and encourage them to keep up the good work. We wish you many happy miles, and Happy Holidays! Best, Paul McDaniels, General Manager.
DealerRater Review
- December 12, 2018
So what can I say. After several dealerships and phone calls an inquiries I finally am an owner of a 2016 CPO Mercedes because of Flagship Motors in Lynnfield. Lets start with Danielle Keyes. In formative, knowledgeable personable and persistent Talked to her through emails and phone conversations...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for taking the time to provide us with your feedback. I'm pleased to know that you had a 5-star experience with our team, and they were able to get you into the right Mercedes for you! We always want our customers to enjoy their time purchasing a vehicle with us, after all it should be fun and exciting! We hope you and your wife are enjoying your Mercedes, and we wish you many happy miles! Happy Holidays! Best, Paul McDaniels, General Manager.
Cars.com Review
- December 10, 2018
I have purchased a few cars here over the past several years and the experience has always been positive. If Ahmad Ali is there, drop by and talk with him. He may be new but his enthusiasm is difficult to beat.
Mackenzie Malloy Replied: Thank you for your review, and for your continued business. I am happy to know that we have provided you with positive experiences, and we hope to assist you for years to come. Best, Paul McDaniels, General Manager.
DealerRater Review
- December 06, 2018
I just leased another vehicle from Flagship Lynnfield. My experience is ALWAYS fantastic. I like that everyone works together to make it as quick and efficient as possible.
DealerRater Review
- December 06, 2018
I am disgusted with the level of service I received from Flagship motor cars of Lynnfield. I usually go to Burlington but decided to try Lynnfield since it was closer to my home (big mistake). My experience was with Nathan Haugh (service manager) and Grace (service coordinator).Here is what...
Edmunds.com - Sales Review
- December 06, 2018
I recently leased my car at Flagship in Lynnfield. the experience was fair, quick & stress-free. The team I dealt with were so helpful and are the reason I keep coming back. These guys include Nick Ioannidis, Gil Otero, Ibe Ogwu & Franco Cordano.
Cars.com Review
- December 06, 2018
I always have such a positive experience at Flagship/Lynnfield. With this current lease I worked with Nick Ioannidis, Gil Otero, Ibe Ogwu and Franco Cordano. They were all very knowledgable and made my experience top notch.
Mackenzie Malloy Replied: Thank you for taking the time to review us. Happy to know that you always have positive experiences with us! Thank you for your business. Best, Paul McDaniels, General Manager.
DealerRater Review
- December 04, 2018
No need to feel stressed or the need to bring support when purchasing a vehicle here. Exceptional customer service. I have purchased my first Mercedes with Steve and now my second. I returned back to Flagship because of the customer service. I never felt taken advantage of or pressured. Steve...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for taking the time to write such a great review. I'm happy to know that you received great customer service, which lead to your return. I'll be sure to pass along your review to the team! Hope you are enjoying your Birthday gift, group texts, and new gadgets! All best, Paul McDaniels, General Manager.
DealerRater Review
- December 04, 2018
Ken worked with skip in a cohesive way.they together made me feel that they were doing all that they could to make my experience the best that they could
Flagship Motorcars of Lynnfield Replied: Happy to know that Ken and Skip provided you with great customer service! Thank you for your review. Best, Paul McDaniels, General Manager.
DealerRater Review
- December 02, 2018
Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasnt the happiest with the original online and phone correspondence. Very quick off the phone, no...
Cars.com Review
- November 30, 2018
Awara...and Phil were both super nice & attentive to all of my questions/needs. Very friendly, and helpful....made the perfect deal happen for me!Awara...and Phil were both super nice & attentive to all of my questions/needs. Very friendly, and helpful....made the perfect deal happen for me!
Mackenzie Malloy Replied: Thank you for your feedback and compliments to Awara and Phil. I'll be sure to pass this along and tell them to keep up the good work. We appreciate your business and hope to see you soon. Best, Paul McDaniels, General Manager.
DealerRater Review
- November 30, 2018
This and other Herb Chambers dealerships correctly price CPO Mercedes so you do not have to go through the absurd haggling process as with other dealerships. This transaction with Karl was handled without any issues from the moment I walked in to the dealership through the delivery of vehicle to me...
DealerRater Review
- November 30, 2018
This is my third car from this dealership & my experience buying this car was the best! Phil made the entire process seamless for me & a very enjoyable experience. Once Phil took care of all my needs, Justin in Finance was great to work with too. Franco showed me all the upgrades in the car & set up...
DealerRater Review
- November 30, 2018
PAUL MC DANIELS IS ALWAYS VERY PLEASANT, EXTREMELY KNOWLEDGEABLE AND JUST AWSOME TO WORK WITH!!. DARNELL CARUSO-STEWART IS SO PLEASANT & SUPER INCREDIBLE IN ANYTHING AND EVERYTHING SHE DOES!! SEAN BRESNAHAN & FRANCO CORDANO ARE BOTH KNOWLEDGEABLE AND VERY PLEASANT!! WE HAVE BOUGHT 3 CARS IN FOUR...
Cars.com Review
- November 30, 2018
This is my third car from this dealership & my experience buying this car was the best! Phil made the entire process seamless for me & a very enjoyable experience. Once Phil took care of all my needs, Justin in Finance was great to work with too. Franco Cordano showed me all the upgrades in the car...
Mackenzie Malloy Replied: Thank you for your review and long term business. Happy to know that you had a 5-star experience with us. We hope to serve you for years to come. Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- November 30, 2018
This is my third car from this dealership & my experience buying this car was the best! Phil made the entire process seamless for me & a very enjoyable experience. Once Phil took care of all my needs, Justin in Finance was great to work with too. Franco Cordano showed me all the upgrades in the car...
Cars.com Review
- November 29, 2018
I can’t stress how amazing Awara Osman, Darnell Stewart and Paul McDaniel ! I wouldn’t go anywhere else. I strongly recommend the dealership. From day one These guys were amazing. I will send all my family and friends over .
Cars.com Review
- November 29, 2018
I had the pleasure and good fortune of working with Phil Saissi, Elder and Ahmad at Flagship Motors when purchasing my CLS400 recently. It was an emotional time for me as my dream car (CLS550) had recently been totalled, the insurance process was not easy, and so to find a team as helpful,...
DealerRater Review
- November 29, 2018
I cant stress how amazing Awara Osman, Darnell Stewart and Paul McDaniel ! I wouldnt go anywhere else. I strongly recommend the dealership. From day one These guys were amazing. I will send all my family and friends over .
DealerRater Review
- November 29, 2018
I had the pleasure and good fortune of working with Phil Saissi, Elder and Ahmad at Flagship Motors when purchasing my CLS400 recently. It was an emotional time for me as my dream car (CLS550) had recently been totalled, the insurance process was not easy, and so to find a team as helpful,...
Cars.com Review
- November 28, 2018
Best experience to buy a cpo car best customer service is at flagship with phil saissi he Knows how to take good care of his clients. Thank you for your help phil.
Cars.com Review
- November 28, 2018
Phil was terrific! Professional from start to finish. Worked hard to get me the best deal that could be had and followed up on every detail to then end.
Edmunds.com - Sales Review
- November 28, 2018
Best experience to buy a cpo car best customer service is at flagship with phil saissi he Knows how to take good care of his clients. Thank you for your help phil.
Edmunds.com - Sales Review
- November 28, 2018
Phil was terrific! Professional from start to finish. Worked hard to get me the best deal that could be had and followed up on every detail to then end.
Cars.com Review
- November 28, 2018
Could not be happier with the sales experience. Did not expect to purchase car on first visit. After talking to Phil S. we knew we made the right choice. He is knowledgeable and patient with our questions. Car is a blast!
DealerRater Review
- November 28, 2018
Best experience to buy a cpo car best customer service is at flagship with phil saissi he Knows how to take good care of his clients. Thank you for your help phil.
DealerRater Review
- November 28, 2018
Mike and Awara were wonderful. After having a bad accident I wanted a more substantial solid SUV. . We were pleased with our choice to purchase at Flagship. I love my new vehicle.
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Sorry to hear about your accident. Glad we were able to get you into an SUV of your choice and you are pleased with your experience. Best, Paul McDaniels, General Manager.
DealerRater Review
- November 28, 2018
Phil was terrific! Professional from start to finish. Worked hard to get me the best deal that could be had and followed up on every detail to then end.
Cars.com Review
- November 27, 2018
Phil was all around a great guy. He was able to recommend the perfect vehicle for my daily driving needs and concerns. On top of that, he’s amazing to work with and client focused. Stick with Phil and you’ll get the right deal!
Edmunds.com - Sales Review
- November 27, 2018
Phil was all around a great guy. He was able to recommend the perfect vehicle for my daily driving needs and concerns. On top of that, he's amazing to work with and client focused. Stick with Phil and you'll get the right deal!
DealerRater Review
- November 27, 2018
Phil was all around a great guy. He was able to recommend the perfect vehicle for my daily driving needs and concerns. On top of that, hes amazing to work with and client focused. Stick with Phil and youll get the right deal!
Cars.com Review
- November 25, 2018
I worked with Sean B and couldn't be happier with the service I received. I also worked with Jennifer G who showed me everything I needed to know about my new purchase. Every staff member I worked with was very helpful and knowledgable. All my questions were answered promptly, and I never felt...
Edmunds.com - Sales Review
- November 25, 2018
I worked with Sean B, he was very helpful and knowledgable, and took the time to go over everything with me in great detail. This type of service is what will keep me coming back for future purchases.
Cars.com Review
- November 25, 2018
Phil was so attentive to our inquiries and took care to check in regularly, but not intrusively, that we ended up buying a car sooner than expected! I appreciated that he did not pressure us at all, was patient to answer all our questions and gave us options to look at before making our final...
Cars.com Review
- November 25, 2018
Our process was easy and comfortable. Kate helped us out since day one and answer every question we had. We visited the dealer a few times as we were a little undecided and she was there for us at all times. After the purchase she also introduced us to Franco that explained every single bottom and...
DealerRater Review
- November 25, 2018
I had a great experience working with Sean B and Jennifer G. Sean was a wonderful sales rep and answered all my questions promptly. Jennifer showed me everything I needed to know about the car once I purchased it. I was in great hands the entire time and felt welcomed and catered to. I would...
DealerRater Review
- November 25, 2018
I highly recommend contacting Phil Saissi for your purchase. My husband and I had been looking to buy a pre-owned cars, but were in no real rush. Phil was so attentive to our inquiries and took care to check in regularly, but not intrusively, that we ended up buying a car sooner than expected! I...
DealerRater Review
- November 24, 2018
To start,Flagship has become my staple go to dealership for over 8yrs now. I have been dealing with the same service advisor for the majority of those years. Alfred Aloise goes above and beyond to make the service process quick and efficient. As cars come and go, its always great to know that the...
Cars.com Review
- November 21, 2018
Fantastic dealing with Phil he’s really a nice person straight to the point no games !!!above and beyond from start to finish and Jennifer the concierge knows a lot about the cars.
Cars.com Review
- November 21, 2018
Excellent experience with Phil at flagship Made it a very smooth no doubt !!!!!!!go see Phil honest business behavior. Excellent experience with Phil at flagship Made it a very smooth no doubt !!!!!!!go see Phil honest business behavior.
Edmunds.com - Sales Review
- November 21, 2018
Fantastic dealing with Phil he's really a nice person straight to the point no games !!!above and beyond from start to finish and Jennifer the concierge knows a lot about the cars.
Edmunds.com - Sales Review
- November 21, 2018
Excellent experience with Phil at flagship Made it a very smooth no doubt !!!!!!!go see Phil honest business behavior. Jen at concierge very knowledgeable
DealerRater Review
- November 21, 2018
Fantastic dealing with Phil hes really a nice person straight to the point no games !!!above and beyond from start to finish and Jennifer the concierge knows a lot about the cars.
DealerRater Review
- November 19, 2018
Extremely helpful in every way, to make the right decision. Had a lot of questions and each one of them was answered. I will be back when is time to change my car again
DealerRater Review
- November 17, 2018
I just purchased a car at Flagship Motorcars. I could not be happier. Julia Papagno and her assistants Suada Kolevic and Jennifer Gorman were attentive, thorough and you can tell that they are committed to provide the highest level of customer service
Flagship Motorcars of Lynnfield Replied: Thank you for taking the time to review us. Julia and her team work together so wonderfully, pleased to know that you enjoyed working with them. Best, Paul McDaniels, General Manager.
Cars.com Review
- November 16, 2018
I just purchased a car at Flagship Motorcars. I could not be happier. Julia Papagno and her assistants Suada Kolevic and Jennifer Gorman were attentive, thorough and you can tell that they are committed to provide the highest level of customer service
Cars.com Review
- November 16, 2018
a new vehicle is the second largest purchase many people make. Although not the best for practical investment, it is extremely passionate for personal reasons. The team at flagship, Julia, suada, justin, as well as others made this experience fun and seamless. It's truly wonderful to work with...
Cars.com Review
- November 15, 2018
The best experience buying a car at flagship with Phil is really the best or nothing !!!The best experience buying a car at flagship with Phil is really the best or nothing !!!
Cars.com Review
- November 11, 2018
I dealt with Awara Osman and Paul Mcdaniels. They were very helpful and i would recommend them and the whole team. I am going for this deal because of him.
DealerRater Review
- November 11, 2018
I dealt with Awara Osman and Paul Mcdaniels. They were very helpful and i would recommend them and the whole team. I am going for this deal because if him.
DealerRater Review
- November 09, 2018
I had been searching for a Certified Mercedes C300. Flagship Lynnfield had a great inventory, so we decided to take a ride and check them out. Paige was recommended to me by one of my colleagues. She was extremely helpful before I arrived and while I was there. The car I was interested in sold...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review! I'm sorry we were unable to find the right car for you, but we do hope to assist you in the near future! We appreciate your compliments! Best, Paul McDaniels, General Manager.
DealerRater Review
- November 09, 2018
Lilly Hughes and Franco Cordano were exceptional to deal with. Lilly was my sales associate and she made the whole buying experience stress free. Franco was the one to explain all the high tech gadgets in the car and he did a great job and was very patient with me. Great experience overall and...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review and compliments to Lilly and Franco. Glad you had a 5-star buying experience! Happy miles- Paul McDaniels, General Manager
Cars.com Review
- November 09, 2018
Julia lisa and Suada are terrific!! Great people to work with! They both made everything about my purchasing experience easy and fun! You two are the best! My 2019 E300 is AWESOME!
Edmunds.com - Sales Review
- November 09, 2018
I had the best experience purchasing my 2019 E300 from Flagship Motor Cars! Julialiisa and Suada made my experience effortless and fun! They are both caring and have great follow through! They made me feel very special! Such a rare thing these days! Thanks to the both of you! My car is a...
Cars.com Review
- November 08, 2018
Lilly Hughes and Franco Cordano were exceptional to deal with. Lilly was my sales associate and she made the whole buying experience stress free. Franco was the one to explain all the high tech gadgets in the car and he did a great job and was very patient with me. Great experience overall and...
DealerRater Review
- November 07, 2018
Flagship Motorcars of Lynnfield is a wonderful welcoming dealership. Noufel was fantastic to work with. He created a relaxed car buying experience. Ahmed delivered our car in the pouring rain & was so gracious. This is our second certified pre owned Mercedes from Herb Chambers! Mercedes of...
Flagship Motorcars of Lynnfield Replied: Thank you so much for this wonderful review. Happy to know that Ahmed delivered the car to you, and provided you with excellent customer service. We sincerely appreciate your business and look forward to your next visit! Best, Paul McDaniels, General Manager.
DealerRater Review
- November 06, 2018
Phil has shown himself tone an extremely professional yet personal salesperson. I will surely return for my next car!!!Phil has shown himself tone an extremely professional yet personal salesperson. I will surely return for my next car!!!
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review. Glad you had a 5-star experience with Phil. We look forward to your next visit. -Paul McDaniels, General Manager.
Cars.com Review
- November 02, 2018
Franco offered the best service and really took his time to go over everything with us. he was thoughtful and funny and really patient as well.
Cars.com Review
- November 01, 2018
Phil and Franco were awesome! They provided top-notch service and facilitated a very easy buying process. I would recommend anyone looking for a Mercedes to go to them.
Cars.com Review
- November 01, 2018
Thank you to Jennifer and to Karl for their great service. They delivered my new car to my residence and spent time explaining everything. I still have more questions and will be contacting them again. Excellent service from both.
DealerRater Review
- November 01, 2018
Phil was great, and easy to work with. Between choosing a vehicle, test driving and the standard purchase paperwork we were done in less than 3 hrs. I'd definitely recommend Phil to anyone wanting to purchase a Mercedes.
Flagship Motorcars of Lynnfield Replied: Thank you for taking the time to review us. Happy to know that you had a great experience working with Phil. Best, Paul McDaniels, General Manager
Cars.com Review
- October 31, 2018
Phil was supper helpful and a great salesman who could do the best for the client. Jen from the concierge was amazing explaining all the features of the car. great experience!!
Edmunds.com - Sales Review
- October 31, 2018
I worked with Phil and he was a great and extremely helpful from start to end of the process. the sales process was smooth and easy and i do appreciate his time and efforts. I do recommend him for anyone who is looking to buy or trade in his car or even lease. Special thanks for Jen she was amazing...
Cars.com Review
- October 31, 2018
I have to say this Flagship Motercars are one of the most trusted dealership arround. Noufel and his team help us to get a good car plus get up approved at incredible rate. They work hard till end to satisfy us so they deserve 5 star review for there excellent service!
Cars.com Review
- October 31, 2018
Phil Saissi is the best, super nice, super helpful, it was a pleasure to work with him he went above and beyond to help out
Cars.com Review
- October 31, 2018
Once again, Julialisa Papagno does not disappoint! She had the PERFECT car for me ready when I came in to make my new lease decision, and made the overall process incredibly easy, from start to finish. She takes the time to get to know her customer's needs and to help make the right decision with...
Mackenzie Malloy Replied: Karen, thank you for your wonderful review. This is great to read. Happy to know that Julialisa provided you with 5-star service, once again! I'll be sure to pass this along to Julialisa and Suada, as they do make a great team. We look forward to your next visit. Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- October 31, 2018
I have to say this Flagship Motercars are one of the most trusted dealership arround. Noufel and his team help us to get a good car plus get up approved at incredible rate. They work hard till end to satisfy us so they deserve 5 star review for there excellent service!
Edmunds.com - Sales Review
- October 31, 2018
Phil Saissi is the best, super nice, super helpful, it was a pleasure to work with him he went above and beyond to provide excellent service
DealerRater Review
- October 31, 2018
Phil was supper helpful and a great salesman who could do the best for the client. Jen from the concierge was amazing explaining all the features of the car. great experience!!
DealerRater Review
- October 31, 2018
I have to say this Flagship Motercars are one of the most trusted dealership arround. Noufel and his team help us to get a good car plus get up approved at incredible rate. They work hard till end to satisfy us so they deserve 5 star review for there excellent service!
DealerRater Review
- October 31, 2018
Phil Saissi is the best, super nice, super helpful, it was a pleasure to work with him he went above and beyond to provide excellent service
DealerRater Review
- October 31, 2018
As always, Julialisa Papagno delivers! She found the perfect vehicle for me and worked out the best deal. Julia is the reason I keep coming back to Flagship to lease - she takes the time to get to know what her customer is looking for and then customizes matches those specifications to the right...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review. I am happy to know that you enjoy working with Julialisa as she, and Suada, provide you with great customer service, and a 5-star experience. We appreciate your business and look forward to your next visit. Best, Paul McDaniels, General Manager
DealerRater Review
- October 31, 2018
I recently replaced my E 350 4 Matic 2016 with new Mercedes Benz E 300 4 Matic 2019 model from Flagship motors Lynnfield and it was a great experience. Throughout the whole experience I never felt being pressured or rushed to buy the car, they listen very carefully and very quick and clear...
DealerRater Review
- October 31, 2018
I was very lucky to have Phil Saissi as my sales representative. I can't say enough wonderful things about him I have been leasing Mercedes-Benz over 10 years and I know the car very well so I told Phil that I wanted to focus on the payment. He totally understood my concern and very patient with my...
Cars.com Review
- October 31, 2018
I was very lucky to have Phil Saissi as my sales representative. I can't say enough wonderful things about him I have been leasing Mercedes-Benz over 10 years and I know the car very well so I told Phil that I wanted to focus on the payment. He totally understood my concern and very patient with my...
Mackenzie Malloy Replied: Thank you for taking the time to write such a great review. I am pleased to know that you had a great experience leasing with Phil and Ahmed. They provided you with the customer service that we strive for day in and day out. Hope you are enjoying your new Mercedes. Best, Paul McDaniels, General Manager
Edmunds.com - Sales Review
- October 31, 2018
I was very lucky to have Phil Saissi as my sales representative. I can't say enough wonderful things about him I have been leasing Mercedes-Benz over 10 years and I know the car very well so I told Phil that I wanted to focus on the payment. He totally understood my concern and very patient with my...
Edmunds.com - Sales Review
- October 31, 2018
I recently replaced my E 350 4 Matic 2016 with new Mercedes Benz E 300 4 Matic 2019 model from Flagship motors Lynnfield and it was a great experience. Throughout the whole experience I never felt being pressured or rushed to buy the car, they listen very carefully and very quick and clear...
Cars.com Review
- October 30, 2018
Good experience with buying a car with Phil and conceouge Jen definitely recommend this place for any new cars and used cars.Good experience with buying a car with Phil and conceouge Jen definitely recommend this place for any new cars and used cars
Cars.com Review
- October 29, 2018
We just bought our first Mercedes and it was a great overall experience. We had the pleasure of working with Phil Saissi, Elder Perez and Justin Kloack. From the beginning, and throughout the entire purchasing process, Phil was genuine, responsive and seemed legitimately concerned about our auto...
Business Owner Replied: Thank you so much for your review. Glad your first time buying experience with us was a positive one and that the team provided you with the 5-star service that you deserve. We wish you many happy miles. Best, Paul McDaniels, General Manager
DealerRater Review
- October 29, 2018
We just bought our first Mercedes and it was a great overall experience. We had the pleasure of working with Phil Saissi, Elder Perez and Justin Kloack. From the beginning, and throughout the entire purchasing process, Phil was genuine, responsive and seemed legitimately concerned about our auto...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for your review. Glad you first time buying experience with us was a positive one and that the team provided you with the 5-star service that you deserve. We wish you many happy miles. Best, Paul McDaniels, General Manager
Cars.com Review
- October 28, 2018
Although I didn’t end up buying a vehicle from Flagship, I would highly recommend working with Awara as he is very professional and courteous. A pleasure to work with!
Cars.com Review
- October 27, 2018
10/26/18--just picked up my 6th benz from flagship motorcars in lynnfield mass. worked with Ibe and Franco (and Nick, sales manager). they are the best...friendly, knowledgeable, professional, and you always feel like you're getting a fair deal. That's why I keep coming back! Gary C. Ipswich, MA
DealerRater Review
- October 27, 2018
10/26/18--just picked up my 6th benz from flagship motorcars in lynnfield mass. worked with Ibe and Franco (and Nick, sales manager). they are the best...friendly, knowledgeable, professional, and you always feel like you're getting a fair deal. That's why I keep coming back! Gary C. Ipswich, MA
DealerRater Review
- October 27, 2018
We leased a 2019 GLC at Lynnfield Flagship with the amazing help of Phil Saissi in sales. He explained the benefits in detail and we test drove the car. Every step of the process he was geniuinly concerned about our needs and concerns. He was like an old friend that one brings along when making big...
Edmunds.com - Sales Review
- October 27, 2018
We leased a 2019 GLC at Lynnfield Flagship with the amazing help of Phil Saissi in sales. He explained the benefits in detail and we test drove the car. Every step of the process he was geniuinly concerned about our needs and concerns. He was like an old friend that one brings along when making big...
Cars.com Review
- October 27, 2018
We leased a 2019 GLC at Lynnfield Flagship with the amazing help of Phil Saissi in sales. He explained the benefits in detail and we test drove the car. Every step of the process he was geniuinly concerned about our needs and concerns. He was like an old friend that one brings along when making big...
Cars.com Review
- October 26, 2018
We would have no problem recommending, Mike Daly and Franco Cordano. They were prompt, courteous, and patient. Great pastries and coffee! Overall an enjoyable experience.
Cars.com Review
- October 25, 2018
I have never been disappointed whenever I visit Flagship Motor Cars. Whether it is for service or to buy a new car. Yesterday I had the pleasure of taking delivery of my new vehicle, This is my eighth vehicle purchase over many years. I must say that this experience was the best. From the leadership...
DealerRater Review
- October 25, 2018
I have never been disappointed whenever I visit Flagship Motor Cars. Whether it is for service or to buy a new car. Yesterday I had the pleasure of taking delivery of my new vehicle, This is my eighth vehicle purchase over many years. I must say that this experience was the best. From the leadership...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your review! It was a pleasure working with you and I'm glad you left our dealership happy. We appreciate your business and recommendation, and look forward to your next visit. Thank you, Paul McDaniels, General Manager
DealerRater Review
- October 25, 2018
I was very happy with the way I was treated at Flagship. My sales person, Paige Babcock, was attentive, without hovering, and very helpful. I had made several trips to this dealership, as I was undecided about what to buy. I would definitely recommend. I would agree with Herb Chambers statement...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for your feedback. I'm happy to know that Paige provided you with the exact customer service we strive for. We appreciate your business and recommendation! Best, Paul McDaniels, General Manager.
Cars.com Review
- October 23, 2018
I am very impressed with the professionalism of Dan Fava , your e-trade sales representative. Both the condition of the car we bought on line and the careful delivery need to be recommended with enthusiasm. Dan Fava is a credit to your operation. and your dealership needs to be recognised for truth...
DealerRater Review
- October 23, 2018
I am very impressed with the professionalism of Dan Fava , your e-trade sales representative. Both the condition of the car we bought on line and the careful delivery need to be recommended with enthusiasm. Dan Fava is a credit to your operation. and your dealership needs to be recognised for truth...
DealerRater Review
- October 23, 2018
I had to get my car serviced for something broken in the car. So I had called them and I had driven down 40 miles to the dealership to get my car fixed. The service consultant saw me and sent me back home because there was nobody to fix my car that day. He did not call me or contact me in any manner...
DealerRater Review
- October 22, 2018
I bought my first Mercedes from Flagship Motorcars when I lived in MA. Julialisa Papagano, my salesperson, was fabulous. She was knowledgeable, never pushy, very funny and caring. The servicing was always impeccable. Alfred Aloisi was my service rep and I highly recommend him. Everyone was always...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you for such a great review. Happy to know that you chose to get another vehicle from Julialisa and her team. We are lucky to have her as she is a great asset to our dealership. We appreciate your business and look forward to your next service visit. Best, Paul McDaniels, General Manager.
Cars.com Review
- October 20, 2018
I had the pleasure of working with Phil (Noufel) Saissi and Franco Cordano. I would like to express my appreciation and gratitude to Phil (Noufel) Saissi. We discussed all relevant info and Phil used his knowledge to work out a deal that went far beyond my expectations. Thank you so much to the...
Business Owner Replied: Thank you for taking the time to review us. Happy to know that you had a 5-star experience. Best, Paul McDaniels, General Manager.
Cars.com Review
- October 20, 2018
When I arrived at Flagship Motors, I was not even sure that I wanted a Mercedes. I had made an appointment to speak with a representative and was greeted promptly by Julia and Suada. These two lovely ladies work as a team and compliment each other very successfully. Patience and guidance were the...
Business Owner Replied: Thank you very much for this review. I am happy to know that you enjoyed working with Julia and Suada, as they provided you with the customer service you deserve. We wish you many happy miles. Best, Paul McDaniels, General Manager.
DealerRater Review
- October 19, 2018
Awara was excellent. I had a very specific budget and options in mind. He was willing to work with me to find a car that checked all my boxes and went the extra mile for me. I would wholeheartedly recommend him.
Cars.com Review
- October 18, 2018
Awara was excellent. I had a very specific budget and options in mind. He was willing to work with me to find a car that checked all my boxes and went the extra mile for me. I would wholeheartedly recommend him. Gil in finance was great to work with as well.
DealerRater Review
- October 18, 2018
Phil is considerate, professional and knowledgeable. A nice guy, no pressure in any way. Timely with delivering on promised items. Helpful with all aspects of the experience.
Cars.com Review
- October 17, 2018
Everyone that I interacted with at Flagship worked very hard and efficiently to make sure my process was as smooth as possible. They made sure I was informed every step of the way, from the moment I made my choice through to the moment I took possession of the car. The car itself is beautiful...
Business Owner Replied: Thank you Philip for taking the time to write us such a great review. I'm pleased to know that you enjoyed your experience with us and received the 5-star service you deserve. I'll be sure to pass your compliments on to the team. Best, Paul McDaniels, General Manager.
Cars.com Review
- October 14, 2018
We had a great experience working with Awara and ended up buying a car from him. He was helpful without being pushy and did everything he could to make the experience pleasant.
DealerRater Review
- October 14, 2018
We had a great experience working with Awara and ended up buying a car from him,. He was extremely helpful without being pushy and made the whole experience awesome.
Cars.com Review
- October 13, 2018
Phil Saissi was great to work with. He worked with my wife and me to make a trade-in work and allow us to get the GLC of our dreams. Phil is a seasoned professional who walks you through every step. Flagship Mercedes is tried and true!
Edmunds.com - Sales Review
- October 13, 2018
Phil Saissi was great to work with. He worked with my wife and me to make a trade-in work and allow us to get the GLC of our dreams. Phil is a seasoned professional who walks you through every step. Flagship Mercedes is tried and true!
DealerRater Review
- October 13, 2018
Phil Saissi was great to work with. He worked with my wife and me to make a trade-in work and allow us to get the GLC of our dreams. Phil is a seasoned professional who walks you through every step. Flagship Mercedes is tried and true and Phil is a great part of the team.
Cars.com Review
- October 13, 2018
Great Services, from David Barbosa and Franco Cordano they answer all my question and concerns, I will definitely recomend, David and Franco to anyone the I know, Thank you! All! JWV
DealerRater Review
- October 12, 2018
few days back i was looking for a certified Mercedes E350 and i came across Mercedes Benz of Lynnfield. i saw the car online and price-wise nobody was even close to the price they were offering. so i called the dealership and booked an appointment and the sales representative named Phill showed us...
Cars.com Review
- October 12, 2018
few days back i was looking for a certified Mercedes E350 and i came across Mercedes Benz of Lynnfield. i saw the car online and price-wise nobody was even close to the price they were offering. so i called the dealership and booked an appointment and the sales representative named Phill showed us...
Edmunds.com - Sales Review
- October 12, 2018
few days back i was looking for a certified Mercedes E350 and i came across Mercedes Benz of Lynnfield. i saw the car online and price-wise nobody was even close to the price they were offering. so i called the dealership and booked an appointment and the sales representative named Phill showed us...
DealerRater Review
- October 11, 2018
Blind spot monitor not working so I took my car in to get it fixed under warranty. The invoice clearly stated the problem was in the electronics associated with the monitor, which is covered under warranty, but Flagship refused to honor the warranty claiming that it was a problem with the glass in...
Cars.com Review
- October 10, 2018
Lost my pervious car (a BMW) in a flood and did a whirlwind tour of dealers in and around the Boston area. Had been leaning towards sticking with BMW, but Phil at Flagship was very convincing and wonderful to work with from start to finish. Cannot say enough about the great customer service,...
DealerRater Review
- October 10, 2018
Lost my pervious car (a BMW) in a flood and did a whirlwind tour of dealers in and around the Boston area. Had been leaning towards sticking with BMW, but Phil at Flagship was very convincing and wonderful to work with from start to finish. Cannot say enough about the great customer service,...
Mercedes-Benz Flagship Motorcars of Lynnfield / smart center Lynnfield Replied: Thank you so much for taking the time to write this review. Happy to know that Phil provided you with excellent customer service. We appreciate your business and wish you many happy miles. Best, Paul McDaniels, General Manager.
Edmunds.com - Sales Review
- October 10, 2018
Lost my pervious car (a BMW) in a flood and did a whirlwind tour of dealers in and around the Boston area. Had been leaning towards sticking with BMW, but Phil at Flagship was very convincing and wonderful to work with from start to finish. Cannot say enough about the great customer service,...
Cars.com Review
- October 09, 2018
Our sales rep made everything so easy. Great attitude very professional. Worked and listened to accommodate our needs and wants. Would highly recommend him based on his professionalism.
Cars.com Review
- October 09, 2018
Excellent Customer Service and would highly recommend working with Paige Babcock. She was very professional and knowledgeable. My previous car just wasn’t working for me and she listened to my reasons why and helped me pick out a car that was suited to my needs. All around great experience at ...
Cars.com Review
- October 09, 2018
Had a great experience buying a certified preowned SUV from Awara and Paul at Flagship Mercedes in Lynnfield. Both were very patient going over all of our options and made the buying experience very pleasant. They went above and beyond in helping with minor details such as fixing minor scratches...
DealerRater Review
- October 09, 2018
Excellent Customer Service and would highly recommend working with Paige Babcock. She was very professional and knowledgeable. My previous car just wasnt working for me and she listened to my reasons why and helped me pick out a car that was suited to my needs. All around great experience at ...
DealerRater Review
- October 09, 2018
Had a great experience buying a certified preowned SUV from Awara and Paul at Flagship Mercedes in Lynnfield. Both were very patient going over all of our options and made the buying experience very pleasant. They went above and beyond in helping with minor details such as fixing minor scratches...
DealerRater Review
- October 08, 2018
Our sales rep made everything so easy. Great attitude very professional. Worked and listened to accommodate our needs and wants. Would highly recommend him based on his professionalism.
DealerRater Review
- October 07, 2018
I recently worked with Joe Daroie to select and purchase my new GLC 300. Joe was extremely helpful and made sure I selected the car I really wanted. I also worked with Franco Cordano who helped me understand all of the technology features this car offers. Again, very helpful with a no pressure,...
Cars.com Review
- October 07, 2018
I recently worked with Joe Darole to select and purchase my new GLC 300. Joe was extremely helpful and made sure I selected the car I really wanted. I also worked with Franco Cordano who helped me understand all of the technology features this car offers. Again, very helpful with a no pressure,...
DealerRater Review
- October 05, 2018
We received excellent service from both Phil and Franco they were both very knowledgeable, helpful and pleasant to work with. I will recommend both of them to my family and friends.
Cars.com Review
- October 05, 2018
We received excellent service from both Phil and Franco during the process of buying our new car. They were both very knowledgeable, helpful and pleasant to work with I will recommend both of them to my family and friends .
DealerRater Review
- October 04, 2018
Thanks to the team who works with me yesterday ,all friendliness. Treat me very nice , explain everything to me . I am happy to be customer with this dealer and I will recommend the dealer to my friends. To get the best . 10/3/2018
DealerRater Review
- October 02, 2018
I was searching throughout the US for a very specific 2016 SL 550. I located the car at this dealership and right from the beginning, working with this dealership was a pleasure. They were very straight forward in their pricing and explained the process for me to purchase this vehicle. From start...
Cars.com Review
- October 02, 2018
Agree with another review that Awara was not pushy, but was attentive and timely in his responses to special requests for information and went beyond the call of duty to make a full evaluation of the vehicle possible despite the scheduling challenges of daily life.
Cars.com Review
- October 01, 2018
We have bought three Mercedes from Flagship Motorcars of Lynnfield and will never go anywhere else. Every time we have received exceptional service and this last time was no different. We worked with Awara Osman who went above and beyond to help us get the car we wanted and could not be happier with...
Cars.com Review
- September 30, 2018
Salesman Phil Saissi was excellent. He listened to what we wanted and facilitated getting the deal done. He was professional and friendly!! Phil is great!
Cars.com Review
- September 30, 2018
My first time purchasing a car - Awara was amazing!! Exceptional customer service and was very patient with me throughout the process. I never felt pressured and he made sure I loved the car I was buying. Darnell was also amazing! She made the process seemless and fast. I highly recommend this...
DealerRater Review
- September 30, 2018
Salesman Phil Saiisi is awesome. This is the second car we have purchased from him. He was honest and worked very hard to get us a great deal. Phil is great!
DealerRater Review
- September 30, 2018
My first time purchasing a car - Awara was amazing!! Exceptional customer service and was very patient with me throughout the process. I never felt pressured and he made sure I loved the car I was buying. Darnell was also amazing! She made the process seemless and fast. I highly recommend this...
DealerRater Review
- September 30, 2018
Phil Saissi would have my business again! Great communications, friendly service, energetic and out going personality. Worked to get me the car I wanted and made the process seamless.
Cars.com Review
- September 29, 2018
Phil Saissi would have my business again! Great communications, friendly service, energetic and out going personality. He helped me get the vehicle I wanted and made the process seamless.
Cars.com Review
- September 29, 2018
Purchase a MB GLE 350 from Karl with an assist from Franco. Both were professional, personable and thorough. Thanks for all your help throughout the process.
DealerRater Review
- September 29, 2018
I recently purchased a MB GLE350 from Karl with an assist from Franco. Both were professional, personable and thorough. Thanks for your help throughout the process.
DealerRater Review
- September 29, 2018
We are trying to buy at GLS 450 from them and no one calls u back. We asked to speak to the Sales Manager and both a sales woman and man said they would have the manager call back by the end of the day. That was two days ago and Boone wants to sell a car there. I guess the work ethic and...
Cars.com Review
- September 27, 2018
Had a great experience with awara who helped me on his day off ! Highly recommend him . He went above and beyond. Amazing service
DealerRater Review
- September 27, 2018
From the moment I walked into the beautiful show room Nicco was so attentive and walked me around the entire parking lot full of cars. We test drove the GLE I really wanted and I fell in love. Nicco and Justin helped me make my purchase fast and easy. What a great day I had buying my SUV. I will...
Cars.com Review
- September 27, 2018
This is my 2nd time buying a car at this dealership. Phil has gone about and beyond to help us with the purchase. I m giving him 5 starts for his customer service. Great job!
Cars.com Review
- September 25, 2018
Phil Saissi and Franco were extremely professional, knowledgeable, straight to the point and welcoming. They went above and beyond to personalize the experience for me. I can positively say that I am happy with my purchase and will be referring this location and Saissi to my friends and family in...
DealerRater Review
- September 25, 2018
Phil Saissi and Franco were extremely professional, knowledgeable, straight to the point and welcoming. They went above and beyond to personalize the experience for me. I can positively say that I am happy with my purchase and will be referring this location and Saissi to my friends and family in...
Cars.com Review
- September 24, 2018
We had an excellent experience at Flagship in Lynnfield and more specifically would highly recommend Paige Babcock. Paige did not come across as the dreaded car sales person but rather really cares about her customers and wants to make them happy. She is extremely professional, patient...
DealerRater Review
- September 24, 2018
We had an excellent experience at Flagship in Lynnfield and more specifically would highly recommend Paige Babcock! Paige truly cares about her customers and wants to ensure that they walk away happy. She is extremely professional, patient, knowledgeable and just a true pleasure to be around. We...
Edmunds.com - Sales Review
- September 24, 2018
We had an excellent experience at Flagship in Lynnfield and more specifically would highly recommend Paige Babcock. A few years ago we had a terrible experience at the Sommerville location and instead of leaving Mercedes and going to BMW we decided to give another dealership a shot and we are so...
Cars.com Review
- September 23, 2018
I had a wonderful experience at Flagship Motorcars of Lynnfield and highly recommend purchasing your next car there. Phil Saissi was amazing and listened to all of my needs to find the PERFECT pre-owned GLK for me. He was patient and took the time to answer all of my questions and I never felt...
Cars.com Review
- September 23, 2018
For me, buying a car is one of the most stressful experiences, but the team at Flagship made it so simple and (mostly) stress-free. Our sales representative Paige was so experienced and knowledgeable about all the vehicles- she was able to answer all our questions and make appropriate...
DealerRater Review
- September 23, 2018
For me, buying a car is one of the most stressful experiences, but the team at Flagship made it so simple and (mostly) stress-free. Our sales representative Paige was so experienced and knowledgeable about all the vehicles- she was able to answer all our questions and make appropriate...
DealerRater Review
- September 23, 2018
I had a wonderful experience at Flagship Motorcars of Lynnfield and highly recommend purchasing your next car there. Phil Saissi was amazing and listened to all of my needs to find the PERFECT pre-owned GLK for me. He was patient and took the time to answer all of my questions and I never felt...
DealerRater Review
- September 23, 2018
I was lucky enough to have worked with Awara for my first Mercedes purchase. Even though he was new to the dealership, his professionalism and attention to my needs was extraordinary.
DealerRater Review
- September 21, 2018
Excellent service very kind would highly recommend to friends and family to Phil Saissi very helpful and knowledgeable at flagship motors definitely coming back here
DealerRater Review
- September 21, 2018
I cant say enough great things about the Lynnfield Flagship . Everyone I worked with was amazing! I was on a time crunch and they made everything from my negotiations to the delivery of my vehicle seamless. Elder went above and beyond in assisting me with understanding the vehicles features and was...
Cars.com Review
- September 20, 2018
Had a wonderful time buying my GLE! Nicco my sales man and Justin my finance guy were so wonderful and made this a easy and pleasant. Thank you both
Cars.com Review
- September 19, 2018
I came in got Excellent Service Very Friendly to me helped me with everything I needed help with. I would highly recommend to my friends!
Cars.com Review
- September 18, 2018
Ken pointed me in the direction of Skip P. Test drove 3 cars until I found what I wanted. Knowledgeable and courteous in every way. Finally got me the number I was looking for and closed the deal.
Cars.com Review
- September 17, 2018
We have purchased vehicles from both Nick & Julia & highly recommended them to assist in your new vehicle purchase ..very knowledge, professional , experienced . Suada delivery excellent showing me the technical aspects of the car , took as much time I needed to explain things in detail We...
Cars.com Review
- September 14, 2018
Amazing. Bent over backwards for me! He worked with my budget and kept me close to my prior car payments, putting me in a bigger car that's better for my growing family.
DealerRater Review
- September 14, 2018
Amazing. Bent over backwards for me! He worked with my budget and kept me close to my prior car payments, putting me in a bigger car that's better for my growing family.
DealerRater Review
- September 13, 2018
Phil S., my salesman was excellent to work with. His extensive working knowledge of the product, politeness, and overall manner were impressive and therefore, noteworthy. Sales Managers, Nick I. and Ken J., as well as Business Mgr., Justin K. and Product Concierge, Franco C., were also a pleasure...
DealerRater Review
- September 11, 2018
Great experience, David Barbosa was my Sales Rep. He was very friendly, knowledgeable, and helped me through the whole process. I felt no pressure to buy or felt I needed to make quick decision. He was very patient and provided any info I needed. I would recommend this dealership and will be a...
Cars.com Review
- September 11, 2018
Great experience, David Barbosa was my Sales Rep. He was very friendly, knowledgeable, and helped me through the whole process. I felt no pressure to buy or felt I needed to make quick decision. He was very patient and provided any info I needed. I would recommend this dealership and will be a...
Cars.com Review
- September 11, 2018
It was a pleasure to work with Phil, I greatly appreciate his dedication and help. I would highly recommend Flagship as well, the experience overall was pleasant.
Cars.com Review
- September 10, 2018
Everyone at Flagship Motorcars was spectacular. My salesperson Phil and manager Gil both made everything a breeze. Marcos made sure I understood all the new features. Right down to Leo who delivered my car, everything was top notch.
DealerRater Review
- September 10, 2018
Suada Kolenovic and Julia Papagna each get 5 stars for total of 10! Friendly, knowledgable, helfpul, professional, made everything easy and convenient, thanks for all your help.
Cars.com Review
- September 09, 2018
I had the best experience working with the team at flagship. They worked with me to ensure I found the car I loved and helped me to make that dream a reality!
Cars.com Review
- September 07, 2018
We recently purchased a new vehicle and had a great experience working with Paul Cioffi and the rest of the team at Flagship. Paul was knowledgeable, helpful, and went out of his way to make things as smooth and efficient as possible. He also took the time to ensure my wife and I were comfortable...
DealerRater Review
- August 30, 2018
First experience buying from Herb and Mercedes. Ibe made the process start to finish seemless and enjoyable. Able to close the deal the day I came in for the test drive with the financing needed.
DealerRater Review
- August 28, 2018
It was a pleasure working with Jared and Franco C. They were knowledgeable, attentive and actively engaged throughout my purchase. I am very satisfied and would definitely recommend them to others. Thank you Jared K., Franco C., Nick L., and Darnell C. S. The A-Team !
DealerRater Review
- August 27, 2018
I worked with Phil to get a CPO car he was great and everything went smooth and the whole experience was a blast . Thanks Phil!
Cars.com Review
- August 27, 2018
I worked with Phil to get a CPO he was great and everything went smooth and the whole experience was a blast . Thanks Phil!
DealerRater Review
- August 25, 2018
Paige and Franco were knowledgeable, friendly and so helpful throughout my purchase. They both went out of their way to ensure that I received the best service possible. I highly recommend working with them at Flagship Motors!!
Edmunds.com - Sales Review
- August 25, 2018
Mike Daley from Flagship Motors Mercedes Benz is a real Professional. It was a gift working with him.Mike leading the team was a smooth process buying my car.
DealerRater Review
- August 23, 2018
Michael Daly was a top knotch salesperson, crafted a very fair deal and can be trusted as a man of his word. Ask for Mike!
DealerRater Review
- August 23, 2018
Steven spent a lot of time with me answering all my questions about the car. I had gone back 2x to look at the car and test drove it again . Both times he was professional and friendly . I picked up the car last Wednesday and Jennifer Rombodlii went over the functions of the car she was also...
Cars.com Review
- August 23, 2018
Steven was my salesperson he was friendly answered all my questions about the car he made me feel very comfortable . I test drove the car 2x and both interactions were positive. I had a great experience. When I picked up my car Steven was there to greet me and Jennifer Gorman went over the...
Cars.com Review
- August 22, 2018
Phil Saissi was great to work with. I purchased a second hand car, and he was helpful, professional and knowledgeable about the product. I would definitely work with Phil again.
Cars.com Review
- August 22, 2018
Phil Saissi and the team was a pleasure to work with with the exception of the finance department. I would strongly recommend getting your own loan approval from at least one bank. She quoted me 2.5% higher than what the exact same bank (Bank of America) quoted me directly and told me that was the...
DealerRater Review
- August 22, 2018
Phil Saissi and the team was a pleasure to work with with the exception of the finance department. I would strongly recommend getting your own loan approval from at least one bank. She quoted me 2.5% higher than what the exact same bank (Bank of America) quoted me directly and told me that was the...
Cars.com Review
- August 21, 2018
Picked up my new car yesterday. Salesman Phil Saissi and concierge Franco Cordano were a well-choreographed tag team. While Phil handled my return vehicle, Franco signed me up for various online services, then painstakingly, and with great patience, walked me through the new features and...
Cars.com Review
- August 21, 2018
Phil was awesome he and fellow staff listened and cayered to my every need very professional..will definatly be telling family and friends about flagship moturs
DealerRater Review
- August 21, 2018
Picked up my new car yesterday. Salesman Phil Saissi and concierge Franco Cordano were a well-choreographed tag team. While Phil handled my return vehicle, Franco signed me up for various online services, then painstakingly, and with great patience, walked me through the new features and...
DealerRater Review
- August 21, 2018
Phil and co. Were Super... The best thing of all was thier willingness to listen and get what suited customer the best for what they wetr asking. Very impressed with the way they do business. Very professional..would recommend buting from flagship to anyone
DealerRater Review
- August 21, 2018
I picked up my Chevy Colorado today, and even though its not a Chevy dealership, my salesperson Sean B was very knowledgeable and helpful. No pressure, fair price on the truck, fair price for my trade.
mikeinlowell Replied: Sean handled my oil change issue. Should have just called him first. He takes care of the customers...
Cars.com Review
- August 20, 2018
Purchasing a car can be a stressful experience; however, the staff at Flagship Motorcars actually makes the purchase a pleasant experience! Mike Daly is such a top-notch salesperson, and just an 'all around good guy'. He goes the extra mile for his customers. Thank you, Mike ... we have already...
DealerRater Review
- August 20, 2018
Purchasing a car can be such a stressful experience; however, the staff at Flagship Motorcars actually makes the purchase a pleasant experience! Mike Daly is such a top-notch salesperson, and just an 'all around good guy'. He goes the extra mile for his customers. Thank you, Mike, ... have...
DealerRater Review
- August 20, 2018
Super experience working with Sean Bresnahan at Flagship Mercedes Benz. Gave me the information I needed to allow me to sell myself the right car for me rather than pushing me to buy. Went the extra mile (literally) by offering to deliver the vehicle to my home. I came out of the process feeling...
Cars.com Review
- August 19, 2018
Phil Saissi was excellent four months ago when we bought my husbands SUV. We had such a great experience we went back in August to buy our second car from him!
DealerRater Review
- August 19, 2018
Phil Saissi was excellent four months ago when we bought my husbands SUV. We had such a great experience we went back in August to buy our second car from him!
Cars.com Review
- August 18, 2018
I’ve been a customer now for 15 years. I’m on my 7th Mercedes Benz and can’t think of a better car! Thank you Joe Daroui for taking care of me for 15 years now! You are the best! Thanks to Franco Cordano for your help teaching me all the new features in the E 300! Love, love , love my new car!
Cars.com Review
- August 18, 2018
Great dealer, nice sales people! Under a good management . I would recommend my friend to this dealership. The facility is excellent too! Plus, they have a large inventory.
DealerRater Review
- August 18, 2018
This is a great dealership, people are nice .Sales person in our party nice. They have a huge game and hurr sales person in our party nice. They have a huge inventory!
DealerRater Review
- August 18, 2018
Flagship made my car buying experience easy, got me the payment I was looking for, was extremely professional and went above and beyond to help me through the process. My Sales Person Paige Babcock was the best I have ever worked with and Ken, Elder and Darnell were all amazing as well. I will never...
Cars.com Review
- August 17, 2018
I had a great purchasing experience at Flagship Motors. Jared was knowledgeable and patient; not overbearing or pushy. This was especially important to me as a woman who has heard terrible dealership stories when trying to purchase alone (in the absence of a man). That wasn’t my experience or...
Cars.com Review
- August 14, 2018
We recently bought a new E 300 and worked with Suada at Flagship Motors. Suada was knowledgeable and helpful while genuinely trying to see what best fit our needs. She was also pro-active and very friendly. In fact everyone at Flagship were friendly and helpful. We highly recommend Flagship and...
DealerRater Review
- August 12, 2018
This is my 5th car with Flagship Motorcars of Lynnfield. I am extremely grateful to Joe Daroie who has been my sales person or shall I say Angel. At first I used to purchase my vehicles and then Joe mentioned I should try leasing and now there is no turning back. Joe is a true gentleman with a very...
Cars.com Review
- August 07, 2018
Phil Saissi is the greatest. He helped me with everything from start to finish. I resepect him very much..anything i need he did not hesitate to accommodate me in any way he could... Everyone at flagship was very pleasant and eager to help... Not to mention PROFESSIONAL. ...
Cars.com Review
- August 07, 2018
I have been dealing with this dealership for several years now, and it has always been a satisfying and rewarding experience. Yesterday was no exception as i completed my latest transaction. Sales Manager Nick Ioannidis is unmatched in his willingness to work with the customer to achieve an optimal...
DealerRater Review
- August 07, 2018
I have been dealing with this dealership for several years now, and it has always been a satisfying and rewarding experience. Yesterday was no exception as i completed my latest transaction. Sales Manager Nick Loannidis is unmatched in his willingness to work with the customer to achieve an optimal...
DealerRater Review
- August 07, 2018
If you go to flagship you gotta ask for Phil. .. Hes awesome. His professionalism kindness and attention to detail is second to none.. Everyone at flagship from top to bottom are extremely PROFESSIONAL and will do anything in thier power to accommodate yoyr needs...words cannot express how pleased...
DealerRater Review
- August 07, 2018
I have been working with this dealership for several years now, and it has always been a satisfying and rewarding experience. Yesterday was no exception as i completed my latest transaction. Sales Manager Nick Ioannidis is unmatched in his willingness to work with the customer to achieve an optimal...
DealerRater Review
- August 03, 2018
I had an amazing experience purchasing my first Mercedes at Flagship Motor Cars of Lynnfield. All involved in the process including Walter (Skip)Petersen and Darnell Caruso-Stewart made the experience seamless and all were professional and answered my questions and concerns and not once did I feel...
Cars.com Review
- August 02, 2018
We had the great pleasure of working with both Julia and Franco as we purchased our first Mercedes car today at the Lynnfield dealership! Julia helped us through each and every step as we tried to secure a specific car that wasn't easy to locate. She was patient, informative, and eager to help us...
DealerRater Review
- August 02, 2018
We had the great pleasure of working with both Julia and Franco as we purchased our first Mercedes car today at the Lynnfield dealership! Julia helped us through each and every step as we tried to secure a specific car that wasn't easy to locate. She was patient, informative, and eager to help us...
Flagship Motorcars of Lynnfield Replied: Thank you for taking the time to review us. It is always great to know that our customers truly had a good experience with us as we are always striving for excellent customer service. I'm happy to know that Julia and Franco did just that for you and we wish you many happy miles! Best, Paul McDaniels, General Manager.
DealerRater Review
- August 02, 2018
When we decided to buy a certified pre-owned E350, we were told to see Julialisa Papagno. When we met her we understood why she was highly recommended. She was very personable, made us feel comfortable, and she was quite knowledgeable about the E350s. She showed us a vehicle that we absolutely loved...
Flagship Motorcars of Lynnfield Replied: Thank you for taking the time to write this review! Julialisa and Franco will be thrilled to read this. Happy to know that they provided you with the 5-star service that you deserve and we wish you many happy miles. Best, Paul McDaniels, General Manager.
Cars.com Review
- August 01, 2018
Shopping for a "new" used car with a warranty can be tedious - but can also be interesting, informative and actually...FUN! Meeting and working with Paige Babcock and her well informed and courteous staff at the Flagship Mercedes dealership was a very good experience for us...and we bought a great...
Cars.com Review
- August 01, 2018
This was my second purchase with Paige and Flagship Motor Cars in 7 months. After my first purchase for my wife I was so happy with the vehicle I decided to my Mercedes--very pleased. Paige was great, she allowed me to look at many different vehicles and based on my preferences found a vehicle for...
Edmunds.com - Sales Review
- August 01, 2018
This was my second time purchasing a vehicle from Flagship Motor Cars in Lynnfield, MA and through the sales person Paige Babcock in 7 months. My experience the first time was so good I came back even after shopping around the best deal, largest inventory and greatest service I found through Paige...
DealerRater Review
- July 31, 2018
We had a great experience buying our car at Flagship Motorcars. Everyone involved in the process; Steve Schepisi, Jim Estabrook, Justin Kloack and our vehicle concierge, Franco Cordano were very professional and patiently answered all of our questions. This is the fourth vehicle that we have...
DealerRater Review
- July 31, 2018
I am disappointed with the leasing process due the final step of the leasing process. It involved a conversation with the finance woman who decided in bad faith to change the miles we agreed with the salesman, which were also advertised in your web page. The finance woman changed the miles in the...
Cars.com Review
- July 30, 2018
I recently purchased a Mercedes from Flagship Motors and it was a very positive experience. I worked with Paige who was very knowledgeable and helpful without being pushy. I feel I received a very fair price and everyone seemed genuinely happy to help with the process. I would highly recommend...
Cars.com Review
- July 30, 2018
The service was great from the moment i walked in, Phil Saissi was very knowledgeable throughout the whole process. Thank you for everything Phil, you’re awesome.
DealerRater Review
- July 30, 2018
The service was great from the moment i walked in, Phil Saissi was very knowledgeable throughout the whole process. I appreciate everything done for my daughter and I, thank you!
Cars.com Review
- July 30, 2018
Great experience from start to finish. Thanks to Steve and Jim in sales and Franco, who was very helpful in explaining to us how to use all of the car's features.
DealerRater Review
- July 29, 2018
Great service , knowledgeable sales person (Michael Daly ) friendly and casual - made me very comfortable in the process . Jennifer Gorman really helped me figure out the operation of the vehicle A to Z !
DealerRater Review
- July 28, 2018
Purchased an E350 4Matic recently. Worked with Phil and the entire process was enjoyable. He was extremely attentive and courteous, as was the rest of the team. Phil coordinated the transaction with the BM, concierge, and the vehicle prep team seamlessly. Treated us as though we were the only sale...
Cars.com Review
- July 27, 2018
Excellent service from everyone at flagship motorcars Phil and Franco to the top Paul the GM. super friendly and professional will definitely tell all the people I know.
Cars.com Review
- July 27, 2018
Great experience working with Skip Petersen and Franco Cordano. they were very knowledgeable and very pleasant to work with. I am sure I'll be back in four year for my next car.
DealerRater Review
- July 27, 2018
Excellent service from everyone at flagship motorcars from Phil Franco to the top Paul the GM.will tell all my friends about it,Thee place to buy new and used cars.
DealerRater Review
- July 26, 2018
Thank you Phil S. for helping me find my beautiful new GLE350! And going above and beyond to accommodate my busy schedule by having the car delivered to me at my office. And Franco C. thank you for taking the time to teach me how to use all of the amazing options!
Cars.com Review
- July 26, 2018
Thank you Phil S. for helping me find my beautiful new GLE350! And going above and beyond to accommodate my busy schedule by having the car delivered to me at my office. And Franco C. thank you for taking the time to teach me how to use all of the amazing options!
Cars.com Review
- July 25, 2018
My experience with Flagship Motorcars was exceptional. The Certified Pre-Owned Benz I inquired about was exactly as described on their website and the level of customer service received to test drive was exactly what you would hope for when considering purchasing a Mercedes Benz. My salesperson...
Edmunds.com - Sales Review
- July 25, 2018
My experience with Flagship Motorcars was exceptional. The Certified Pre-Owned Benz I inquired about was exactly as described on their website and the level of customer service received to test drive was exactly what you would hope for when considering purchasing a Mercedes Benz. My salesperson...
DealerRater Review
- July 25, 2018
Lilly, Thanks for taking care of my mom. It was great working with you. The process couldnt have been any smoother. Great experience all around.
DealerRater Review
- July 24, 2018
I went in to look at the Mercedes 350 and IBE at Flagship was a tremendous help-knowledgeable, patient and always client centric--always focused on ensuring I had chosen the right car for my needs; all the staff was extremely helpful and energetic; once I purchased the car, the concierge, Franco,...
Cars.com Review
- July 23, 2018
Brought my wife's 2011 ML in for routine service and while there decided it was time for new one. Went over to see Ken (sales manager) who had sold us her ML back in 2011 and he connected me to Sean. Sean was great and he and Ken put the deal together in all of 20 minutes. No fuss, no BS, no back...
Cars.com Review
- July 22, 2018
Phil was great through the whole process and even after the purchase was complete. I hope to work with him again for future car purchases.
DealerRater Review
- July 22, 2018
Phil was great through the whole process and even after the purchase was complete. I hope to work with him again for future car purchases.
DealerRater Review
- July 21, 2018
Joe is honest, knowledgeable about MB and a great guy to deal with. This is our second purchase from Joe and the 3rd from our family. We will be back again. He is a great ambassador for your dealership and the Herb Chambers family of dealerships, which is a top-notch firm! Franco Cordano was...
DealerRater Review
- July 20, 2018
Phil Saissi was great! Super customer service! We found a great vehicle, in beautiful condition and the price was reasonable. Phil was very accommodating to my husband and myself!
DealerRater Review
- July 20, 2018
My first time to buy a car from a dealer, I had the best experience at FLAGSHIP. The whole process was very professional and very satisfying. If anyone is looking to buy a car Steve Schepici is your man, Very friendly and extremely knowledgeable. Jennifer Gorman OMG she is the BESTTT, she walked...
Cars.com Review
- July 19, 2018
Phil Saissi was great! Super customer service! We found a great vehicle, in beautiful condition and the price was reasonable. Phil was very accommodating to my husband and myself!
Cars.com Review
- July 19, 2018
I worked with Phil and had a great experience. Professional and transparent which you don’t usually get when buying a car. Great service all around.
DealerRater Review
- July 19, 2018
Amazing experience with Phil. 100% excellence. We bought a CPO E350. From beginning to end we were happy with the process. Phil was a pleasure to work with and we left feeling like a valued customer.
Cars.com Review
- July 19, 2018
Amazing experience with Phil. 100% excellence. We bought a CPO E350. From beginning to end we were happy with the process. Phil was a pleasure to work with and we left feeling like a valued customer.