DealerRater Review
- October 16, 2018
Left by Lcancel
A beautiful dealership with a warm inviting ambience. We felt very welcomed.... From the time we made 1st contact on the website, Marcus made this buying experience an absolute joy. His personality was very pleasant and upbeat. He is very knowledgeable and eagerly answered all of our...
DealerRater Review
- October 16, 2018
Left by SherryYu
We started shopping for a new Discovery ten days ago and visited the Sarasota Land Rover first. Unfortuantely, their cars were packaged with too many packages that are not suitable for our needs. For example, why would we need a cold climate package in Florida? Some of the packages were too...
DealerRater Review
- October 13, 2018
Left by Dispatch28
Before I found this dealership I tried two other dealership and was not treated well but these guys get A+ great customer service. They really do Care about you. Will be buying many more cars from them. Austin first class salesman great personality.
DealerRater Review
- October 13, 2018
Left by Wayne2018
I was looking for the Jaguar 25t XE model on a Friday afternoon, I was greeted by Dean at the door he was very polite. I explained to Dean what I was looking for and wanted to learn about my options. Dean immediately knew his inventory and before you know it I was outside without wasting any time...
DealerRater Review
- October 12, 2018
Left by Linda
Torrey assisted me in the purchase of my Range Rover Velar. She was very knowledgeable in the operation of the vehicle and was very helpful in showing me how to operate the sophisticated controls of the vehicle. She is very personable and made the buying experience a pleasure.
DealerRater Review
- October 11, 2018
Left by Harvey
Torrey and Chris helped me with the purchase of my new car. Torrey was very through and not pushy. I was comfortable asking to drive a variety of vehicles before I decided. Lets hope service is that good.
DealerRater Review
- October 11, 2018
Left by Harvey
Tyler Was on time, very through and patient. Im sure Iwill have back to further continue my education on my new car. Thank you
DealerRater Review
- October 08, 2018
Left by Simba
Very pleasant, informative, non pressure buying experience. Were casually considering getting an XF Prestige and ended up deciding on an XF Portfolio. Although Jacob is only 6 months with the dealership he answered most of our questions immediately and was always ready to getting more experienced...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow, thank you so much for this kind review! We are absolutely pleased to hear that Jacob provided a great, low-pressure purchasing experience for you. Customer service is our number one priority, so we are glad Jacob was able to exemplify that. Please enjoy your new XJ for many years to come! We invite you to come back in and visit us should you ever have any questions or need anything. Thank you for your business, Jaguar Land Rover Naples
DealerRater Review
- October 06, 2018
Left by jag
Was very easy and I have good experience- I would recommend Marcus Veiga is the best, what amazing experience EVERYONE-TOP I am so happy
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this great review. We are so glad that you had such a tremendous experience with Marcus and with our dealership personnel. We hope you continue to enjoy your Jaguar for several years to come- please come back in and see us should you ever need anything sales or service related! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- October 03, 2018
Left by Jacky
Helpful, honest, eager to please. Austin was great. Tyler came to my house to explain and answer all of my questions about the many features of my new car. This dealership goes out of their way to make sure their customers are happy.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for this excellent review! Our number one goal is to make sure our customers are extremely satisfied - we are so glad that Austin and Tyler were able to exemplify our goals and satisfy your needs. We hope you enjoy your new vehicle for many years to come, and if you should ever need anything we welcome you to stop in! Warm Regards, Jaguar Land Rover Naples
CarGurus Review
- October 02, 2018
Left by dan
Nice experience
DealerRater Review
- September 29, 2018
Left by BeachBum
Torrey Shoplack was fantastic in making my transition from my 2012 XF to my new 2018 F-Pace as smooth and seamless as possible. A true professional in every sense. Another name to call out is David Ross, my service rep. Since moving to Naples 1 1/2 yrs ago, David has taken excellent care of my...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for this excellent review! We definitely agree that Torrey & David are both great at what they do. We are pleased that you were provided with such great customer service, and a seamless transition. We hope that you enjoy your new F-Pace for many years to come! Please stop by and see us any time you may need anything. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 29, 2018
Left by Elabra
I have received an outstanding customer service. Marcus made me feel very comfortable, he answered all my questions, he is the best. Love the experience
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello, thank you very much for this kind review! We are so glad that Marcus was able to provide you with such a great experience and make you feel comfortable. We teach our employees that customer service should always be their number one priority. We appreciate your business and hope you enjoy your new vehicle! We welcome you to stop by and visit us should you ever need anything. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 29, 2018
Left by Ptclinic
Land Rover Naples made it simple to purchase my new vehicle. The customer service and attentiveness was high quality. I am very pleased with my experience.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this amazing review! We agree that Jacob has been a great asset to the team - we are pleased he was able to make your experience so simple and pleasant. We hope you love and enjoy your new Land Rover for many years to come, and we invite you to come back and visit us anytime you may need something. Warm Regards, Jaguar Land Rover Naples
CarGurus Review
- September 26, 2018
Left by ahalyaa
DealerRater Review
- September 21, 2018
Left by Francois35
After a rocky start Marcus came through everything he promise me he did very happy with the outcome. Will recommend this dealer. Thank you Marcus
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: We are glad that Marcus was able to come through for you and provide everything that he told you he would, he is definitely a great asset to our team. We hope you love your new Velar and welcome you to come pop in anytime you may need something. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 20, 2018
Left by WendyV
The dealership was very informative low pressure and very pleasant to work with! The dealership has many luxury brands to choose from and the staff is very accommodating. Marcus was one of the most low pressure salesman Ive ever dealt with. The total antithesis of the typical car salesman!!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow! Thank you so much for this amazing review. We agree that Marcus is a tremendous asset to the team - and are so grateful that he was informative and low pressure, which is so important! We hope you love your new Jaguar, please come back and see us if you ever need anything. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 18, 2018
Left by Naples Resident
The Land Rover dealership is top notch, and so are the employees. Tyler M. came out to give us our encore demonstration and he was very knowledgeable and polite. He really knows his stuff and was very helpful in teaching us how to operate all the fun features of our new Range Rover Sport!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this great review about our dealership! We are pleased to hear that Tyler made your experience that much better - and that you've received great customer service from everyone! Great customer service is what we strive for here. We invite you to come back in anytime you may need anything at all! Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 15, 2018
Left by Mccandbr
This is the second car we have purchased from Land Rover in Naples. We have been very happy with the dealership. Austin was very accommodating and made the experience as easy as possible.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: We would like to thank you for being a wonderful, loyal customer. We agree that Austin is an amazing employee - and we are pleased to hear that he provided you with great service and made your experience so easy. We hope you enjoy your new Land Rover, and we invite you to come back and see us should you ever need anything else. Thank you! Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 15, 2018
Left by Filutek76
I came to look for an specific car, Marcus (sales) was extremely helpful. He listened to what I wanted, asked the right questions and provided excellent service. Overall experience was great, and will come back gor my future car needs.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow, thank you for this great review and we are so pleased that you had a great experience! Marcus has definitely been a great asset to the team, and we love that he provided you such great customer service. We hope you enjoy your new vehicle for many years to come, and yes, please feel free to come back and see us should you ever need anything at all! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- September 15, 2018
Left by Ecostone 1
Good woork and good experice , i well recomende to my frends and family , marcus is frenly and make the experice easiest way for business tks
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review. We are pleased to hear that Marcus made your experience easy and provided you with great customer service, which is very important to us. We hope you enjoy your new vehicle for many years to come! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- September 14, 2018
Left by chauffeur
Tyler came out to our home and patiently explained a lot of things we did not understand about our Land Rover Sport. He was very patient and very helpful.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review. We agree that Tyler does a great job and truly helps customers understand everything they need to know about their vehicles. We are pleased that he was able to exemplify the importance of great customer service! We hope you enjoy your Land Rover Sport for many years to come and invite you back to the dealership anytime you would like to pop in. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 11, 2018
Left by Bcmorris3
We dealt with Frank when purchasing our new car and his professionalism and attention to detail was amazing. He was patient and definitely not pushy. Just gave us all the information we needed and then some....would definitely recommend both Frank Orsini and Jaguar of Naples.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you, we are pleased to hear that you had such a pleasant experience with Frank! We love to hear that he was patient and not pushy- that is very important, and we agree that he does a fine job with his customers! We hope you enjoy your new vehicle and welcome you back to see us if you find yourself ever needing anything. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 11, 2018
Left by Crani123
Great dealership. Quick response. Austin our sales agent was fantastic. Paperwork was quick. The entire process was hassle free, relaxing. Would definitely recommend Austin and your dealership to family and friends.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow! Thank you so much for this great review. We love to hear that your experience was relaxing and hassle free, as we try our best to provide this to our customers. We agree that Austin is awesome, and we are so glad he took great care of you. Please enjoy your Jaguar for many years to come and feel free to stop by anytime you may need something! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- September 10, 2018
Left by ryculopti
Very helpful and friendly service. Want their customers to be happy. Love my new Discovery--lots of storage. Let me try car for more than just a spin around the block.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We thank you for this excellent review. We try our best to satisfy our customers, as that is our number one priority here. We are so glad you love your new discovery, and we hope you continue to enjoy it for years to come. Please come back in to see us should you ever need anything. Respectfully, Jaguar Land Rover Naples
DealerRater Review
- September 09, 2018
Left by JanetsJag
Take the time to meet with the sales team at Naples Luxury Imports - I'm glad we took the drive from Fort Myers! Kathy Jello went out of her way to help me get into the Jag I wanted - she was courteous and professional - from the first hand shake to closing the deal.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Janet, we greatly appreciate this kind review! We agree- Kathy is very professional, and we are so pleased that you made the trip from Fort Myers to work with us. We truly hope that you enjoy your new Jaguar for many years to come, please come back to see us for any and all of your needs that you may have! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- September 06, 2018
Left by bekimr
well, we were extremely satisfied with the team at the dealership, salesperson, Frank Orsini went beyond of being great, honest and took excellent care, the service Rasty, great guy, and in the end the admin tech guy Tyler did a fantastic job, whenever u had a question he was right there. I would...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this pleasant review! We agree that Frank, Rasti, and Tyler are all excellent! We are pleased they all provided you with such amazing customer service- that is what we strive for here. Respectfully, Jaguar Land Rover Naples
CarGurus Review
- September 03, 2018
Left by Ken
I had questions regardiing cost of ownership of a Maserati and the salesman was a great help.
DealerRater Review
- September 01, 2018
Left by Business
Our salesperson was highly professional; That is the service we as customers expect. He took care of our questions and he was extremely kind. Very good service!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for this review! We are so pleased that Marcus was able to provide you such great customer service and was so professional. Customer service is our main priority here, and it seems as if Marcus exemplified that for you! Please enjoy your new vehicle- we invite you back in for any and all future sales or service needs! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- September 01, 2018
Left by Alfredo
Outstanding customer Service and quality. Pricing was also competitive. Markus went out of his way to make sure we had the best experience at this dealership
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Alfredo, We thank you so much for this excellent review. Marcus has definitely been an excellent addition to our team! We are pleased that you mentioned our competitive pricing and outstanding customer service, as this is what we strive to do for each and every customer that walks in the door! Please enjoy your new vehicle and do not hesitate to stop by the dealership if you ever need anything at all!
DealerRater Review
- August 30, 2018
Left by KDA
Austin and Tyler were very knowledgeable and informative. Austin sold us the perfect vehicle in the Evoque and Tyler came out to show us how all the incar systems worked! Both of them were very professional, polite and considerate! A credit to Jaguar - Land Rover Naples.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for this great review! We would have to agree with you, Tyler and Austin definitely know their stuff! We are thrilled that you had such a good experience and that Austin was able to find you your perfect vehicle. Please enjoy your Evoque and we invite you back in for and and all future needs! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 29, 2018
Left by Joan Cameron
Awesome experience on leasing a new SUV. Could not be happier. I highly recommend this dealership as a must stop when anyone is looking to buy or lease a new vehicle.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi Joan, Thank you so much for this kind review and recommendation! We are thrilled that you had such a great experience with us. Please enjoy your awesome new SUV, and we invite you back in to see us for any and all future sales or service needs! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 29, 2018
Left by ranger rover sport
Our knowledgeable Sales Rep., Kathy Jello was excellent!!! We would highly recommend Kathy and the dealership to everyone. They definitely went the extra mile for us! Thank you for the pleasurable experience! Frank & Terri
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello Frank and Terri, thank you so much for your pleasant review! We would have to agree that Kathy is excellent- so glad you had such a great experience with her! Please enjoy your new Range Rover Sport and feel free to stop back and see us whenever you may need! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 29, 2018
Left by Suzyq275
Been a ford owner for ever and have never been treated with the care and service from this dealership that I have received Tyler Mastaglio came to my house and went over everything with me. I would buy from this dealership again
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow, thank you so much for this kind review! We are absolutely thrilled that you mentioned this was the best service you have ever received from a car dealer. Customer service is our number one priority, and it seems as if Tyler and Austin did a great job of exemplifying that for you! We hope you love your new vehicle, and we invite you back in for any and all future sales or service needs! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 29, 2018
Left by silviaabood
Super helpful in learning about the tech features of my new Range Rover! Thank you, Tyler, my car is now so much more fun to drive.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review, Silvia! We agree that Tyler is excellent and definitely knows his stuff! We are so glad your car is now so much more fun to drive- please enjoy for many years to come! Come back and see us for any and all future needs :) Sincerely, Jaguar Land Rover Naples
DealerRater Review
- August 28, 2018
Left by Barb & Barry Martino
We made our first visit to Naples Jaguar and fell in love with the SUV. The dealer employees made the leasing process easy and pleasurable. We highly recommend this dealership. Marcus was outstanding.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review! We are thrilled that your first experience at our dealership was such a good one, and we agree that Marcus is outstanding! Please enjoy your new Jaguar SUV for many years to come, and come back and see us for any future needs you may have! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 24, 2018
Left by Cathy M.
In Naples, FL, there is construction everywhere I drive, and inevitably I get a carpenter's long screw or nail in a tire. Naples Luxury Imports was able to save my tire this time, so I didn't have to get a new one. Thank you!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind service review! We are so glad we were able to save your tire, and hope that you do not get anymore screws or nails in your tires! We look forward to doing business with you again in the future. Sincerely, Jaguar Land Rover Naples
DealerRater Review
- August 22, 2018
Left by Cdh34119
This is the 2nd vehicle that I have purchased here in the last 6 weeks. Kiah was wonderful in both instances. He was very familiar with the vehicles, explaining the options in a clear way. He made the process smooth and easy. I can't imagine buying a vehicle anywhere else.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow, thank you so much for this kind review! We agree that Kiah is wonderful, and are so glad that he was able to make the process smooth and easy. We always want the process to be like this, as we know when you are shopping for cars that is not always the case! We hope to see you again in the future for any and all sales or service needs! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 14, 2018
Left by Lessparks
We can not say enough about the wonderful buying experience that we had purchasing our new Jaguar. From the moment we walked in through the door we were greeted by Tyler who helped us find our salesperson Kathy Jello. She made everything so quick and easy. She has been a complete joy to work...
bchambers0 Replied: Les, we thank you for this thoughtful review! We are so glad Kathy exemplified our number one goal of excellent customer service and made your experience so seamless. We are also thrilled that you had a great overall experience with Tyler and Eric as well. Thank you for purchasing from Jaguar Land Rover Naples and we hope you enjoy your new Jaguar! We invite you to come back for any and all future sales and service needs. Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 10, 2018
Left by Melsjag
I have been looking for a car for about 4 months. I have been to every new car dealership in the area. This Jaguar dealership had everything I wanted. Beautiful cars, priced much lower than I thought, and the service was excellent. I have bought cars before and have had the miserable all day...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: We truly appreciate this kind review! We are thrilled that we were able to earn your business through our excellent customer service and unique vehicle choices. We are so glad that you are enjoying your new Jaguar XJL - please come back and see us should you ever need anything in the future! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- August 05, 2018
Left by Tom
Just wanted to let everyone know that Adrian is just one the best salesman I have had the pleasure of dealing with. From the start to the finish he was there answering my questions. Drove from Riverview Fl down to Naples to finish the deal, what a wonderful experience
Facebook - Web Review
- August 03, 2018
Left by Igor Maas
Rasti did an awesome job ! Under promise & over deliver ! He did just that ! Well done !
Naples Luxury Imports Replied: Igor, thank you for this thoughtful review! We always tell our associates to under-promise and over-deliver, so I am so glad that Rasti was able to do just that and help another satisfied customer! We thank you for your business and are thrilled you had a positive experience.
Facebook - Web Review
- July 30, 2018
Left by Bill Cole
I purchased my new Jaguar F type R on line on a Saturday and the car was delivered to my house on the following Wednesday 1500 miles away. My sales associate Jacob Agin could not have made this transaction easier. Great Job and thank you very much. I love my new Jag.
Naples Luxury Imports Replied: Thank you for this kind response, Bill! We are so thrilled that Jacob was able to make your transaction so seamless and convenient! We strive to provide the best customer satisfaction, and work to be a step above all other dealers. Thank you for purchasing from us and we hope you continue to enjoy your new F-Type!
DealerRater Review
- July 27, 2018
Left by Kathy123
We did everything via phone and email. We arrived at the dealer, car was ready and is what I wanted with all the options I was looking for. We spent 15 minutes with the finance manager to review and sign the contact and we were done.
DealerRater Review
- July 20, 2018
Left by Rover123
ASK for Austin!! He is awesome! Even on his day off he was willing to work on our deal. We drove from Fort Myers to Naples and upon our arrival Austin had all our paper work ready and our New car extra clean. Austin was very professional and was great to work with. Best service ever!