DealerRater Review
- October 21, 2019
Left by Jag19
The hole experience was very pleasant.Torrey was wonderful.Tyler was very informative also.Beautiful vehicle.Thank you.we look forward to dealing with the dealer ship again.
DealerRater Review
- October 21, 2019
Left by pgh
Jacob did an absolutely outstanding job !!! His professionalism, attention to details in making the purchasing process efficient and respectful of my scheduling challenges not only earned him the business, but has laid the foundation for a great ongoing relationship regarding vehicle purchases. It...
DealerRater Review
- October 14, 2019
Left by BillB
Excellent overall experience; drop off of vehicle, service write up, loaner car process and dealership ambiance were 5 star. Torrey Shoplack followed up on my 1 year ownership to make sure all was well.
DealerRater Review
- October 09, 2019
Left by AVogl
Service was excellent! Was given a beautiful car for they day, work was done timely and everyone was very kind. I will be glad to go back for the next service check!
Cars.com Review
- October 08, 2019
Left by Paul Demkovich
Assistant Service Manager Michael was as surprised as I was that my contact information was no longer in the dealership's computer database, even though I purchased my car at the dealership two years ago and have been there for service in the past. He was very diligent in correcting the record...
DealerRater Review
- September 30, 2019
Left by gcapello
Tyler Mastaglio took an hour with me this morning, to explain my new 2020 Land Rover Sport, to me. He was very professional, as well as knowledgeable, and unlike many new cars I've purchased in the past, I left the dealership actually knowing how to work the electronics in my car. He should be...
DealerRater Review
- September 30, 2019
Left by gcapello
Both my salesman, Chris Prince, and my Encore specialist, Tyler Mastaglio were both professional, and super helpful, during the whole buying process. Even the finance person was efficient. I couldn't be more happy with my entire experience.
DealerRater Review
- September 27, 2019
Left by jeepstergirl1
We are repeat customers of both the dealership, the sales person and the encore specialist. They are all first class, seem to have ethical practices and, other than the brand of vehicle, are what bring us back.
CarGurus Review
- September 26, 2019
Left by GuruD4ZZH
Stayed in touch. Always appreciated
Cars.com Review
- September 25, 2019
Left by jim bokor
you people are really great. we live 200 miles away and appreciate your service dept
Google Review
- September 21, 2019
Left by Max Fuller
DealerRater Review
- September 19, 2019
Left by MStone
Frank Orsini provided an exceptional buying experience from our first telephone conversation to the day I drove my new to me XJL home to Ocala! Dave Ross followed up with exceptional service experience to address a slight flaw I noticed within a few days after purchase. This is my fifth Jaguar but...
DealerRater Review
- September 17, 2019
Left by Jeff99
Jennifer Mickey is my new sales manager. She is excellent to work with. Takes the time to explain issues. Very prompt and responsive to concerns.
DealerRater Review
- September 16, 2019
Left by JUntig5
Thorough, transparent, and extremely easy to do business with...how I would describe Naples Luxury Imports. After two new purchases with them and several experiences over the years, I would never hesitate to refer them as the partner of choice for friends and family.
DealerRater Review
- September 14, 2019
Left by Melsjag
I purchased my car a year ago. The dealership, the service Dept and staff are exceptional. The level of professionalism and courtesy are why I continue to recommend the dealership to anyone I know that is looking to purchase a new or used car.
Google Review
- September 09, 2019
Excellent service
Google Review
- September 09, 2019
They do a great job for a car dealer.
Google Review
- September 09, 2019
Wonderful group at Bentley Naples. Through Craig Lumia, Service Director for Bentley Naples, arrangements were made for me to tour the Bentley Factory in Crewe England. What an awesome experience. Thank you Craig
Response from the owner Replied: Richard, thank you so much for this kind review! We are thrilled that Craig was able to get you set up to tour the factory in Crewe England. It is definitely a site to see and I hope you enjoyed!Sincerely,Bentley Naples
Google Review
- September 09, 2019
One again everything went great- Michael kept me updated on what needed to be done, and got it done. Florian pick up and delivery to Sarasota was great!
DealerRater Review
- September 09, 2019
Left by Golfnutjtl
I recently purchased a Certified Pre-Owned Jaguar XKR from this dealership. Austin Bending and Greg Davison were very helpful and made for a smooth and easy transaction. The car was in fabulous condition as advertised online.
Google Review
- September 06, 2019
Left by Spencer W
Google Review
- September 04, 2019
Left by bruce taher
Excellent service
DealerRater Review
- September 03, 2019
Left by KS
We have purchased vehicles here in the past. We are repeat customers because we are very happy with Jamie , Jacob and the team. We always recommend this dealership and their products.
DealerRater Review
- August 25, 2019
Left by Walter C
Friendly and professional service. Michael Cabrera is a pleasure to deal with. Michael had my car serviced right away. I was very happy with the quality of the service and how quickly the work was completed.
DealerRater Review
- August 25, 2019
Left by World's child
\ David Ross has given me exceptional patience, and detail as to the individual costs, prior to consenting for the procedures/costs. I so appreciate him. In 2017 (?) About 2 years ago when purchasing my Jaguar, Lynn Henkle handled my financing and I had just one more question. I left two messages...
Google Review
- August 21, 2019
Left by Beth Roth
One again everything went great- Michael kept me updated on what needed to be done, and got it done. Florian pick up and delivery to Sarasota was great!
DealerRater Review
- August 21, 2019
Left by Wax
It was a pleasure and a memorable experience purchasing a new car from Anna @ Naples Jaguar. From the second I pulled into the lot, all eyes and attention were on my needs. I would strongly recommend Anna as a great sales person.
Cars.com Review
- August 20, 2019
Left by Chuck Dempsey
Jennifer Mickey was extremely efficient in co-ordinating my service appointment, repair and loaner vehicle
DealerRater Review
- August 15, 2019
Left by rlnaples
I am very grateful to Jacob Agin for making my vehicle purchase of a new Range Rover sport as easy as possible. He was able to provide me with the information I needed over the phone prior to visiting the dealership so that I was able to test drive and purchase the vehicle in one visit. He...
Cars.com Review
- August 13, 2019
Left by Peter LaPointe
Torrey is simply the best. Could not have been easier. Pay her more.
Google Review
- August 09, 2019
Great service. Enjoy bring my car in!
DealerRater Review
- August 09, 2019
Left by Cathy M.
The work done on my Jag was top-notch as always. The gentlemen who worked on my car were very thorough. Exceptional is the word for Jaguar Naples!
DealerRater Review
- August 07, 2019
Left by Polsambol
It was a exceptional experience and Hiro was outstanding with the service he provided from giving me different vehicle options and no rush service. Definitely highly rate Hiro and the Naples Jaguar. After sales experience was great too.
Cars.com Review
- August 03, 2019
Left by Diane B
Jennifer Mickey in service always makes things super easy and smooth to have my car in for service. Pick up and delivery are a breeze and she brings a nice loaner vehicle always if the repair will take longer than expected. Thanks to Chris Prince for introducing me to Jennifer. This dealership and...
Dealer response from DealerRater Replied: Hello Diane, We agree that Jennifer is super awesome! Thank you so much for your kind review. I am glad you were able to take advantage of our free pick up and delivery service, which is always helpful for clients that are super busy! We hope to see you back again in the future! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- July 30, 2019
Left by Samcondomina1
It was a great super easy purchase. No games played if they could have not done the transaction they were at least honest about it
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello, Thank you very much for your kind review! Our main goal is to make it easy for our customers and make sure they are totally satisfied. I want you to know that we never intend to play any games and are always fair and truthful to our customers, transparency is key! Thank you for trusting us and I hope you love and enjoy your new Range Rover for many years to come! You are always welcome back if you ever have any questions or need anything at all. Respectfully, Jaguar Land Rover Naples
Cars.com Review
- July 23, 2019
Left by Jocelyn Tatasciore
The dealership is nice, it is tight quarters though, everyone was very professional, the lack of real estate does pose some problems with dropping and retrieving a vehicle. Its the price paid for a great location.
Dealer response from DealerRater Replied: Hi Jocelyn, Thank you very much for your feedback. We do agree that space can be tight at times, we have grown so much over the years! It helps that we now have Bentley in a separate building and also have an off-site storage facility with many of our vehicles. Please know that pick-up and delivery of your vehicle is always an option and we are always more than happy to come to you if it makes it easier. We hope to see you back again in the future! Respectfully, Jaguar Land Rover Naples
Google Review
- July 23, 2019
Left by Robert Turner
Great service. Enjoy bring my car in!
DealerRater Review
- July 09, 2019
Left by DrK
Jennifer my Service Rep was excellent. She was new to me, very friendly, knowledgeable and helpful. Worked out perfect. I would bring my car back here for service and request her. I had taken my Jag to Fort Myers dealership before, and the service wasn't nearly as good as here. ( ie Naples )
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello, Thank you for your kind review of Jennifer. We agree that she is a great asset to the team and we are lucky to have her. Please know that we offer pick-up and delivery for service as well so if you are closer to Fort Myers we will always go out of the way to make it convenient for you to service with us! We look forward to having you back in the future. Enjoy your Jaguar! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- July 05, 2019
Left by Happy
Austin Bending did an excellent job of ordering and delivery of my beautiful 1920 F-Type Jaguar. Also the handling of the lease was very professionally handled.
DealerRater Review
- July 01, 2019
Left by Rubino114
This is my second Jaguar lease from Naples Jaguar. Austin Bending is extremely knowledable about Jaguar cars and very professional. I would strongly recommend this dealership for sales and repairs.
DealerRater Review
- June 10, 2019
Left by Seekhisfaceuf
We walked in and were immediately, but politely, met by Jerry Scotto. We walked around and looked at some cars, but Jerry quickly focused in on what we were looking for. He took us right to the perfect car and then proceeded to work hard to get a deal done efficiently. Communication was great and...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello, Thank you so much for taking the time to write a 5-star review! We are so happy to hear that Jerry, although new, was attentive and able to find the perfect car for you! We hope that you enjoy your Range Rover for several years to come. We would also like to let you know that if you ever have any questions or need anything at all in the future - we are always here to help. Thank you for being a loyal customer. Respectfully, Jaguar Land Rover Naples
DealerRater Review
- June 10, 2019
Left by LBotto
We had a great experience buying our new Land Rover Discovery! Jacob was very knowledgeable and patient. He helped us decide on which vehicle was the best fit for our family. The finance process was quick and easy. A week later we received the most beautiful flower arrangement!! Very thoughtful. I...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you very much for your kind review. We are pleased to hear that your experience with Jacob was positive and that he was knowledgeable and patient! It is also exciting to hear that he assisted you in choosing the best car that fit your needs. We are lucky to have him as part of our team! Please enjoy your new vehicle for many years to come and do not hesitate to reach out or stop by if you ever need anything at all in the future. Respectfully, Jaguar Land Rover Naples
Google Review
- June 09, 2019
Had an issue with my key after it was reprogrammed. They had the car towed in and fixed right away
DealerRater Review
- June 01, 2019
Left by Loyal XF owner
Craig Lumia and his team made our service experience nothing short of perfect. Cannot say enough about their attention to detail. Best dealership weve ever visited by far.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you very much for your review. We are pleased to hear you had a great experience with our service department. We would have to agree that Craig and his team truly go above and beyond! We appreciate your kind comments and welcome you back anytime you have any questions or need anything in the future. We are always here to help! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- May 25, 2019
Left by Norma Garcia 55
I went in for coolant and they went ahead and did my tune up, and washed my car.. awesome , very happy customer 😃 I was even able to get a rental right away, they too were great
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi Norma, Thank you so much for this review! We are so glad that you had a pleasant experience with us, we always strive to have everything in the service department run as smoothly as possible! Enjoy your vehicle and do not hesitate to reach out should you ever need anything in the future. Respectfully, Jaguar Land Rover Naples