DealerRater Review
- December 14, 2018
Left by Elizabeta0205
I was very happy buying my new Jaguar XJ a couple weeks ago, but after my meeting with Mr Tyler Mastaglio and the great conversation with him I feel much more happier now. He is an amazing, kind, positive and very prepared young man who explained to me all great possibilities of my car. I feel as a...
DealerRater Review
- December 12, 2018
Left by JetSet19
I had an amazing purchase experience at this dealership. All of the staff were so friendly and knowledgeable. Torrey was so helpful and patient. She took a lot of time showing me various vehicles and helping me to decide which one would work best for our family.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you so much for this kind review. Torrey is definitely an amazing asset to our team and she really knows her stuff. We are really pleased to hear that she was so helpful and that you had an overall great experience, as this is what we strive for. We invite you to come back in anytime you may need any assistance for anything in the future. Respectfully, Jaguar Land Rover Naples
DealerRater Review
- December 10, 2018
Left by rob123
I purchased an I-Pace from Austin without having to visit the dealership beforehand. Austin has excellent follow up and is very knowledgeable about this vehicle. Highly recommend.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We greatly appreciate your thoughtful review. We agree that Austin is super knowledgeable and a great asset! We hope you enjoy your new I-PACE for several years to come! Please do not hesitate to reach out to us should you ever need anything in the future, Respectfully, Jaguar Land Rover Naples
DealerRater Review
- December 01, 2018
Left by LISA G
Austin was incredibly knowledgable of the vehicles. He was professional, considerate and personable. We came in looking to build a new Rover, but fell in love with a barely used one. Impressed by the attention to detail to prepare this vehicle for us, in such as short time.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi Lisa! We are so glad that Austin was so professional and personable! We agree that he is a great guy, and it seems as if he was able to exemplify our goal of 100% customer satisfaction to you guys. We hope you enjoy your new Rover for many years to come! If you find yourself ever needing anything, please do not hesitate to reach out to us! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- December 01, 2018
Left by Baggins1
My son and I visited this dealership as my lease on a Mercedes 300 was up. We were very impressed with Jeremiah,s professional, mannerly and low key approach to our needs.. My first visit with Eric Rodes was very helpful. I plan to return at a later date.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We thank you for this kind review. We agree that Jeremiah is great and very professional! We are so glad that you had a positive experience with him and Eric. We invite you back in at any time and look forward to seeing you at a later date! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 29, 2018
Left by Ringog
Both Tyler and Dean were very helpful. I would recommend to anyone to visit the Jaguar. And Land Rover dealership in Naples. Very good experience Ron Granato
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hi Ron, Thank you so much for this amazing review! We definitely agree with you that Tyler and Dean are excellent, and we are so glad that you got to have such a great experience with them! We appreciate that you will recommend anyone to visit our dealership, as that is what we strive for! We hope you enjoy your new vehicle for many years to come. Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 28, 2018
Left by oldjagguy
My Jaguar XL's problem was quickly diagnosed and the repair for same was performed in a timely and highly professional manner. No reoccurrence since that time.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We thank you for this great service review. We strive for 100% customer satisfaction and want to diagnose your problem right the first time, every time! Should you ever need anything in the future, please do not hesitate to reach out. Enjoy your Jaguar! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 20, 2018
Left by NaplesBuckeye
Dean Dubbin is the consummate professional. He is there to assist you not sell you a vehicle. I have purchased many vehicles and working with Dean and Jaguar Naples was by far my most pleasurable experience. I was unsure of buying a vehicle but between the website, the reception and most...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you so much for this amazing review! We agree that Dean certainly is great and very professional. We are absolutely pleased to hear that this was by far your most pleasurable experience- this is what we strive for! We welcome you back anytime you may ever need anything at all! Go Bucks! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 18, 2018
Left by satifiedcustomer
Buying my new Range Rover Sport was one of my best experiences of buying a new car. Austin was very helpful and made my decision easy. Tyler was also very helpful and knowledgeable and helping me to understand all the features of my Range Rover, this extra concierge service was a very helpful to...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! Thank you for this pleasant review. We are definitely pleased to hear that buying your new Sport was one of your best car buying experiences! We agree with you that Austin and Tyler both are extremely knowledgeable, and we are so glad they could help you and exemplify our goal of 100% customer satisfaction. We hope you enjoy your Range Rover Sport for many years to come, and invite you back to the dealership to visit us anytime! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 12, 2018
Left by PatPattyAna
The salesman was knowledgeable & friendly; the financier was quick and painless. We drove our first Land Rover home that night! Weeks later their Encore specialist followed up to make sure we were making the ultimate use of the vehickes amazing features.
DealerRater Review
- November 08, 2018
Left by MarcS
I came to the dealership knowing what I wanted and how I wanted the deal to be made. Jacob ensured that everything was smooth and easy.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review, Marc! We are pleased that you had a great experience with Jacob and that everything went smooth and easy! We hope that you enjoy your new Land Rover for many years to come. We also welcome you to come back and see us for any and all needs you may have in the future! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 07, 2018
Left by JenniferD
From my very first phone call inquiring about when the dealership expected to have an I-Pace to see in person, Jacob was great. He kept me updated and informed every step of the way. He called me immediately when they were scheduling the first round of test drives and having attended the training...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow Jennifer, thank you so much for this excellent review! We are beyond pleased that Jacob was able to meet and exceed your expectations when it came to inquiring about the new Jaguar I-Pace. We would like to congratulate you on being the first I-Pace on the road in Naples! The car truly is amazing, and you are very lucky to be driving the first one! If you ever need anything in the future, please do not hesitate to reach out to us. We are always here to serve our customers! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 04, 2018
Left by Saminflorida
Easy, quick and painless transaction while feeling comfortable and important. The beginning to the end was a good experience. I would highly recommend this salesman and dealership.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for this kind review. We are overjoyed that Jason and Jacob were able to help meet your needs and make you feel comfortable and important, as that is what we strive to do with every customer! Thank you for the recommendation, and we hope to see you back in the future with any and all needs you may have. Respectfully, Jaguar Land Rover Naples
DealerRater Review
- November 04, 2018
Left by Joe
At no point did I ever feel pressured to buy this car. Jacob's excitement, passion, and knowledge of the Jaguar brand made it easy. I'm excited about driving, I take the long way home, and I volunteer to run errands. Any excuse to get behind the wheel. Jacob put me in the right car, and I can't...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello Joe! We thank you so much for your kind review. We are extremely pleased that Jacob was able to put you in the right vehicle and did not pressure you into buying this car. We strive for 100% customer satisfaction, and it seems as if Jacob and Jonathan exemplified that for you! We hope you enjoy your new Jaguar for many years to come, and we welcome you back to see us anytime you may need something! Respectfully, Jaguar Land Rover Naples
Cars.com Review
- November 03, 2018
Left by Jerry Oreluk
I was shopping for a Bentley GTC in Tiffany Blue as a gift for my daughter. Seeing two vehicles meeting my specs on line at the same time and at the same dealer was fortuitous. Filling out a request for additional information, Tom at Naples Bently promptly contacted me the next day. After dropping...
DealerRater Review
- November 03, 2018
Left by Saradeleo
This is a 5 Plus Star Dealership. My experience was Exceptional, from their customer service, expertise and overall attention to every detail. They went above and beyond to attend to my every need. They took the time to listen to what I was after and deliver it with perfection, including a Big Red...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Sara, we are so pleased you had such a great experience and thank you for this kind review! We agree that Austin is fantastic, and we are overjoyed that he paid great attention to detail and satisfied all of your needs. We hope you enjoy your new Rover for many years to come! We also welcome you back to the dealership should you ever need anything else. Respectfully, Jaguar Land Rover Naples
CarGurus Review
- October 28, 2018
Left by Aronoffchiro
Excellent...nice salespeople. Excellent experience
DealerRater Review
- October 25, 2018
Left by Dean92018
Because mr Mastaglio was a perfect gentleman and very knowable. It was excellent the way he explain everything. He is an asset to the company
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for your review! We agree that Tyler is very knowledgeable and is a great asset to the company. We are glad he was able to explain everything to you in detail! Please do not hesitate to contact us should you ever need anything in the future. Respectfully, Jaguar Land Rover Naples
DealerRater Review
- October 25, 2018
Left by Jag&roverowner
Torrey Shoplack is professional and knowledgeable! Torrey goes the extra miles (plural) for her customers! Tyler provided an excellent overview of my new Discovery/Land Rover. He is a car aficionado and loves to teach and share the unique features of the vehicle!! This is the second car purchased...
DealerRater Review
- October 19, 2018
Left by LR2016
When I first brought my Land Rover in for service I was assigned to Michael. I found him to be very personable and helpful. He made sure I was taken care of and he made the experience very pleasant one. He gave me his business card and he was available for any questions should I have any. When I...
DealerRater Review
- October 16, 2018
Left by Lcancel
A beautiful dealership with a warm inviting ambience. We felt very welcomed.... From the time we made 1st contact on the website, Marcus made this buying experience an absolute joy. His personality was very pleasant and upbeat. He is very knowledgeable and eagerly answered all of our...
DealerRater Review
- October 16, 2018
Left by SherryYu
We started shopping for a new Discovery ten days ago and visited the Sarasota Land Rover first. Unfortuantely, their cars were packaged with too many packages that are not suitable for our needs. For example, why would we need a cold climate package in Florida? Some of the packages were too...
DealerRater Review
- October 13, 2018
Left by Dispatch28
Before I found this dealership I tried two other dealership and was not treated well but these guys get A+ great customer service. They really do Care about you. Will be buying many more cars from them. Austin first class salesman great personality.
DealerRater Review
- October 13, 2018
Left by Wayne2018
I was looking for the Jaguar 25t XE model on a Friday afternoon, I was greeted by Dean at the door he was very polite. I explained to Dean what I was looking for and wanted to learn about my options. Dean immediately knew his inventory and before you know it I was outside without wasting any time...
DealerRater Review
- October 12, 2018
Left by Linda
Torrey assisted me in the purchase of my Range Rover Velar. She was very knowledgeable in the operation of the vehicle and was very helpful in showing me how to operate the sophisticated controls of the vehicle. She is very personable and made the buying experience a pleasure.
DealerRater Review
- October 11, 2018
Left by Harvey
Torrey and Chris helped me with the purchase of my new car. Torrey was very through and not pushy. I was comfortable asking to drive a variety of vehicles before I decided. Lets hope service is that good.
DealerRater Review
- October 11, 2018
Left by Harvey
Tyler Was on time, very through and patient. Im sure Iwill have back to further continue my education on my new car. Thank you
DealerRater Review
- October 08, 2018
Left by Simba
Very pleasant, informative, non pressure buying experience. Were casually considering getting an XF Prestige and ended up deciding on an XF Portfolio. Although Jacob is only 6 months with the dealership he answered most of our questions immediately and was always ready to getting more experienced...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow, thank you so much for this kind review! We are absolutely pleased to hear that Jacob provided a great, low-pressure purchasing experience for you. Customer service is our number one priority, so we are glad Jacob was able to exemplify that. Please enjoy your new XJ for many years to come! We invite you to come back in and visit us should you ever have any questions or need anything. Thank you for your business, Jaguar Land Rover Naples
DealerRater Review
- October 06, 2018
Left by jag
Was very easy and I have good experience- I would recommend Marcus Veiga is the best, what amazing experience EVERYONE-TOP I am so happy
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this great review. We are so glad that you had such a tremendous experience with Marcus and with our dealership personnel. We hope you continue to enjoy your Jaguar for several years to come- please come back in and see us should you ever need anything sales or service related! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- October 03, 2018
Left by Jacky
Helpful, honest, eager to please. Austin was great. Tyler came to my house to explain and answer all of my questions about the many features of my new car. This dealership goes out of their way to make sure their customers are happy.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for this excellent review! Our number one goal is to make sure our customers are extremely satisfied - we are so glad that Austin and Tyler were able to exemplify our goals and satisfy your needs. We hope you enjoy your new vehicle for many years to come, and if you should ever need anything we welcome you to stop in! Warm Regards, Jaguar Land Rover Naples
CarGurus Review
- October 02, 2018
Left by dan
Nice experience
DealerRater Review
- September 29, 2018
Left by BeachBum
Torrey Shoplack was fantastic in making my transition from my 2012 XF to my new 2018 F-Pace as smooth and seamless as possible. A true professional in every sense. Another name to call out is David Ross, my service rep. Since moving to Naples 1 1/2 yrs ago, David has taken excellent care of my...
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you so much for this excellent review! We definitely agree that Torrey & David are both great at what they do. We are pleased that you were provided with such great customer service, and a seamless transition. We hope that you enjoy your new F-Pace for many years to come! Please stop by and see us any time you may need anything. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 29, 2018
Left by Elabra
I have received an outstanding customer service. Marcus made me feel very comfortable, he answered all my questions, he is the best. Love the experience
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello, thank you very much for this kind review! We are so glad that Marcus was able to provide you with such a great experience and make you feel comfortable. We teach our employees that customer service should always be their number one priority. We appreciate your business and hope you enjoy your new vehicle! We welcome you to stop by and visit us should you ever need anything. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 29, 2018
Left by Ptclinic
Land Rover Naples made it simple to purchase my new vehicle. The customer service and attentiveness was high quality. I am very pleased with my experience.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this amazing review! We agree that Jacob has been a great asset to the team - we are pleased he was able to make your experience so simple and pleasant. We hope you love and enjoy your new Land Rover for many years to come, and we invite you to come back and visit us anytime you may need something. Warm Regards, Jaguar Land Rover Naples
CarGurus Review
- September 26, 2018
Left by ahalyaa
DealerRater Review
- September 21, 2018
Left by Francois35
After a rocky start Marcus came through everything he promise me he did very happy with the outcome. Will recommend this dealer. Thank you Marcus
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: We are glad that Marcus was able to come through for you and provide everything that he told you he would, he is definitely a great asset to our team. We hope you love your new Velar and welcome you to come pop in anytime you may need something. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 20, 2018
Left by WendyV
The dealership was very informative low pressure and very pleasant to work with! The dealership has many luxury brands to choose from and the staff is very accommodating. Marcus was one of the most low pressure salesman Ive ever dealt with. The total antithesis of the typical car salesman!!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow! Thank you so much for this amazing review. We agree that Marcus is a tremendous asset to the team - and are so grateful that he was informative and low pressure, which is so important! We hope you love your new Jaguar, please come back and see us if you ever need anything. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 18, 2018
Left by Naples Resident
The Land Rover dealership is top notch, and so are the employees. Tyler M. came out to give us our encore demonstration and he was very knowledgeable and polite. He really knows his stuff and was very helpful in teaching us how to operate all the fun features of our new Range Rover Sport!
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this great review about our dealership! We are pleased to hear that Tyler made your experience that much better - and that you've received great customer service from everyone! Great customer service is what we strive for here. We invite you to come back in anytime you may need anything at all! Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 15, 2018
Left by Mccandbr
This is the second car we have purchased from Land Rover in Naples. We have been very happy with the dealership. Austin was very accommodating and made the experience as easy as possible.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: We would like to thank you for being a wonderful, loyal customer. We agree that Austin is an amazing employee - and we are pleased to hear that he provided you with great service and made your experience so easy. We hope you enjoy your new Land Rover, and we invite you to come back and see us should you ever need anything else. Thank you! Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 15, 2018
Left by Filutek76
I came to look for an specific car, Marcus (sales) was extremely helpful. He listened to what I wanted, asked the right questions and provided excellent service. Overall experience was great, and will come back gor my future car needs.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow, thank you for this great review and we are so pleased that you had a great experience! Marcus has definitely been a great asset to the team, and we love that he provided you such great customer service. We hope you enjoy your new vehicle for many years to come, and yes, please feel free to come back and see us should you ever need anything at all! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- September 15, 2018
Left by Ecostone 1
Good woork and good experice , i well recomende to my frends and family , marcus is frenly and make the experice easiest way for business tks
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review. We are pleased to hear that Marcus made your experience easy and provided you with great customer service, which is very important to us. We hope you enjoy your new vehicle for many years to come! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- September 14, 2018
Left by chauffeur
Tyler came out to our home and patiently explained a lot of things we did not understand about our Land Rover Sport. He was very patient and very helpful.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you for this kind review. We agree that Tyler does a great job and truly helps customers understand everything they need to know about their vehicles. We are pleased that he was able to exemplify the importance of great customer service! We hope you enjoy your Land Rover Sport for many years to come and invite you back to the dealership anytime you would like to pop in. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 11, 2018
Left by Bcmorris3
We dealt with Frank when purchasing our new car and his professionalism and attention to detail was amazing. He was patient and definitely not pushy. Just gave us all the information we needed and then some....would definitely recommend both Frank Orsini and Jaguar of Naples.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Thank you, we are pleased to hear that you had such a pleasant experience with Frank! We love to hear that he was patient and not pushy- that is very important, and we agree that he does a fine job with his customers! We hope you enjoy your new vehicle and welcome you back to see us if you find yourself ever needing anything. Warm Regards, Jaguar Land Rover Naples
DealerRater Review
- September 11, 2018
Left by Crani123
Great dealership. Quick response. Austin our sales agent was fantastic. Paperwork was quick. The entire process was hassle free, relaxing. Would definitely recommend Austin and your dealership to family and friends.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Wow! Thank you so much for this great review. We love to hear that your experience was relaxing and hassle free, as we try our best to provide this to our customers. We agree that Austin is awesome, and we are so glad he took great care of you. Please enjoy your Jaguar for many years to come and feel free to stop by anytime you may need something! Respectfully, Jaguar Land Rover Naples
DealerRater Review
- September 10, 2018
Left by ryculopti
Very helpful and friendly service. Want their customers to be happy. Love my new Discovery--lots of storage. Let me try car for more than just a spin around the block.
Jaguar - Land Rover Naples - Naples Luxury Imports Replied: Hello! We thank you for this excellent review. We try our best to satisfy our customers, as that is our number one priority here. We are so glad you love your new discovery, and we hope you continue to enjoy it for years to come. Please come back in to see us should you ever need anything. Respectfully, Jaguar Land Rover Naples