Google Review
- September 14, 2021
Google Review
- September 09, 2021
Response from the owner Replied: Hi Jodi, thank you for your review! We are delighted to hear of your experience with Alfredo! Let us know if there's anything else we can do for you. Have a great day!
Google Review
- August 27, 2021
I have had wonderful service experience at Ed Hicks. Recently, while on my way home from work - it was after 6 pm, my Tire Sensor immediately starting going down and was to a few lbs. of pressure. I was near the dealership, but knew that the service center closes at 6pm. So, I attempted to put...
Response from the owner Replied: Hi Anny, thank you for taking the time to write this review! We are so glad we were able to help you. We appreciate your business! Let us know if there's anything else you need. Have a great day!
Google Review
- August 22, 2021
Best car buying experience we've ever had.We had been searching for GLE for weeks across Texas with no luck. As we were met here we were told the GLEs on their website had been sold and they didn't have any on the lot. We got to talking to Ernest who mentioned we could stake a claim to one being...
Response from the owner Replied: Hi Isaac, we are so happy to hear of your experience with Ernest, and will pass along your kind words. Please let us know what else we can do for you!
Google Review
- August 11, 2021
Response from the owner Replied: Hi Marilyn, thank you for your review! We happy we were able to provide you with such great service. If you need anything else, please don't hesitate to reach out. Have a great day!
Google Review
- July 29, 2021
Response from the owner Replied: Hi Marcos, thank you for your review! We appreciate you and your business. Please reach out at anytime if you need anything at all. Have a great day!
Google Review
- July 26, 2021
Response from the owner Replied: Hi Nolan, thank you for your review! We are delighted to hear of your experience with our Parts Department. It was our pleasure to serve you. If you need anything else, please do not hesitate to reach out!
Google Review
- June 10, 2021
Response from the owner Replied: Hi Tyrone, thank you for your 5 star rating! We appreciate you and your business. Please let us know if you need anything else in the future! Have a great day!
Google Review
- May 28, 2021
Unbeatable customer service, even on a busy day.
Response from the owner Replied: Hi Clarissa, thank you for your review! It was our pleasure to serve you. Please let us know if we can do anything else for you! Have a great day!
Google Review
- May 18, 2021
Response from the owner Replied: Hi Joe, thank you for your 5 star rating! We appreciate you and your business! If you need anything else, please do not hesitate to reach out.
Facebook - Web Review
- May 14, 2021
the service at Ed Hicks Mercedes from the moment you drive in to the time you drive out is beyond exceptional! you're greeted immediately by name by either the concierge, Avelino, Randy or one of the others in the service department. they are always in touch with you about the status and progress...
Google Review
- April 19, 2021
Always top-notch service!
Response from the owner Replied: Hi Steve, thank you for taking the time to write a review! We are delighted to hear of your experience. If you need anything else in the future, please do not hesitate to reach out at any time. Thank you!
Google Review
- April 17, 2021
Always top-notch service!
Response from the owner Replied: Hi Steve, thank you for taking the time to write a review! We are delighted to hear of your experience. If you need anything else in the future, please do not hesitate to reach out at any time. Thank you!
Google Review
- March 03, 2021
This dealership and their employees are absolutely top of the line. From beginning to end they provide amazing service. They are transparent, incredibly friendly, ready and willing to work with you in order to get your vehicle serviced as quickly as possible. Randy is by far employee of the year! He...
Response from the owner Replied: Kate, thank you so much for your review and kind words. It was truly our pleasure to serve you. Let us know if there's anything you need in the future. Thank you for being an Ed Hicks customer!
DealerRater Review
- March 01, 2021
Mari Valent completed our new car sale with professionalism, friendliness and made us feel so at ease and comfortable from the beginning of the process to the end of the sale. We were looking for a Dealership who made our Purchase seamless and helping us to make the right choice....and they did!!...
Ed Hicks Imports Replied: Ernest & Eva, thank you for your review! We are delighted to hear of your experience with Mari and the Ed Hicks team! If you need anything more, please do not hesitate to reach out. Have a great day!
Google Review
- February 25, 2021
This dealership and their employees are absolutely top of the line. From beginning to end they provide amazing service. They are transparent, incredibly friendly, ready and willing to work with you in order to get your vehicle serviced as quickly as possible. Randy is by far employee of the year! He...
Response from the owner Replied: Kate, thank you so much for your review and kind words. It was truly our pleasure to serve you. Let us know if there's anything you need in the future. Thank you for being an Ed Hicks customer!
Yelp Review
- February 08, 2021
What a great experience!Worked with Marti tonight to get our new C43.We have been both loyal to the brand as well as to Ed Hicks, and decided to move from a GLE to a sedan. Marti got us both a fair price on our new vehicle, as well as giving us best value on our GLE. Sharp business person with kind...
Google Review
- February 03, 2021
Good quality parts and good service thank you
Response from the owner Replied: Good Morning, thank you for your review! We appreciate your business. Let us know if there's anything else we can do for you. Have a lovely day!
Google Review
- February 03, 2021
My wife and I were traveling to Port Aransas on New Year's Eve. We ran over something on the interstate in the dark that did some cosmetic damage to our Mercedes GLS 450. I was on the phone with Avelino Rodriguez in the service department as soon as they reopened on January 2nd. He had me come in...
Response from the owner Replied: Hi Bryan, thank you for taking the time to leave us a review! We are delighted to hear of your experience. We hope the rest of your travels were safe!
Google Review
- February 03, 2021
Awesome parts department , friendly staff great service .
Response from the owner Replied: Hi Rick, thank you for your review. We are delighted to hear of your experience with our Parts Department! Let us know if there's anything else you need.
Google Review
- February 01, 2021
Response from the owner Replied: Hi Priscilla, thank you for your review! We appreciate your business. Please let us know if there's anything else you need in the future.
Google Review
- February 01, 2021
Response from the owner Replied: Hi Priscilla, thank you for your review! We appreciate your business. Please let us know if there's anything else you need in the future.
Google Review
- January 23, 2021
Good quality parts and good service thank you
Response from the owner Replied: Good Morning, thank you for your review! We appreciate your business. Let us know if there's anything else we can do for you. Have a lovely day!
Google Review
- January 18, 2021
My wife and I were traveling to Port Aransas on New Year's Eve. We ran over something on the interstate in the dark that did some cosmetic damage to our Mercedes GLS 450. I was on the phone with Avelino Rodriguez in the service department as soon as they reopened on January 2nd. He had me come in...
Response from the owner Replied: Hi Bryan, thank you for taking the time to leave us a review! We are delighted to hear of your experience. We hope the rest of your travels were safe!
Google Review
- January 15, 2021
Awesome parts department , friendly staff great service .
Response from the owner Replied: Hi Rick, thank you for your review. We are delighted to hear of your experience with our Parts Department! Let us know if there's anything else you need.
Google Review
- January 03, 2021
Great company service by Ernest aguiar he is very nice very knowledgeable and thanks of this customer first everyone was real nice at the dealership definitely would recommend you to my friends Ernest is the best
Response from the owner Replied: Hi Nick, thank you for your review! We are delighted to hear of your experience. If you need anything at all, please don't hesitate to reach out!
Google Review
- January 03, 2021
My experience was good. The salesman showed me a vehicle that just came I'm and it's the only new Mercedes Benz SUV with 620HP in Corpus Christi for only $120,000! I hope my financial advisor Luis Prowse is on it and making it happen for me.
Response from the owner Replied: Hi Jesse, thank you for your review! We hope we can all make this happen for you! Let us know if you need anything at all.
Google Review
- December 18, 2020
Great company service by Ernest aguiar he is very nice very knowledgeable and thanks of this customer first everyone was real nice at the dealership definitely would recommend you to my friends Ernest is the best
Response from the owner Replied: Hi Nick, thank you for your review! We are delighted to hear of your experience. If you need anything at all, please don't hesitate to reach out!
Google Review
- December 12, 2020
My experience was good. The salesman showed me a vehicle that just came I'm and it's the only new Mercedes Benz SUV with 620HP in Corpus Christi for only $120,000! I hope my financial advisor Luis Prowse is on it and making it happen for me.
Response from the owner Replied: Hi Jesse, thank you for your review! We hope we can all make this happen for you! Let us know if you need anything at all.
Google Review
- December 03, 2020
Wonderf card
Response from the owner Replied: Hi Xuan, thank you for your review! We are delighted to hear of your experience. If you need anything else in the future, please don't hesitate to reach out.
Google Review
- December 03, 2020
They always provide grade A customer service! I'm a happy client
Response from the owner Replied: Hi Vanessa, thank you for taking the time to leave us a review! We appreciate you and your business!
Facebook - Web Review
- November 30, 2020
Last week I went into Ed Hicks to look at Altimas. I hadnt planned to buy one yet, but Jeremiah Guzman found me exactly what I wanted! He was helpful and friendly, but wasnt the least pushy! The car was fully loaded but a really good price! My fianc and I arent techies, so we went back and Rick...
Ed Hicks Imports Replied: Susan, thank you for taking the time to recommend us! We appreciate you and your business. Always feel free to reach out if you need anything.
Yelp Review
- November 17, 2020
A pathetic experience, waiting for more than an hour now for a battery issue that is under warrenty , upon asking how much longer they told me it will be a while , because they need to charge the battery for it to tell them its not working , asked for a loaner they denied a loaner said they dont...
Yelp Review
- November 17, 2020
A pathetic experience, waiting for more than an hour now for a battery issue that is under warrenty , upon asking how much longer they told me it will be a while , because they need to charge the battery for it to tell them its not working , asked for a loaner they denied a loaner said they dont...
Google Review
- November 14, 2020
They always provide grade A customer service! I'm a happy client
Response from the owner Replied: Hi Vanessa, thank you for taking the time to leave us a review! We appreciate you and your business!
DealerRater Review
- November 13, 2020
Mr.C.F. thank you very much for your time and was a pleasure to work with you and on our first Mercedes experience very professional and knowledgeable about your business from the beginning till the end. Once again thank you very much for your time and for your patience.
Ed Hicks Imports Replied: Hi Alfredo, thank you for taking the time to leave a review. We are delighted to hear of your experience! We look forward to working with you again.
Google Review
- November 10, 2020
Wonderf card
Response from the owner Replied: Hi Xuan, thank you for your review! We are delighted to hear of your experience. If you need anything else in the future, please don't hesitate to reach out.
Google Review
- November 03, 2020
Had a blowout and they got me right in and had tire in stock. Also washed the car even though I was a last-minute work-in.
Response from the owner Replied: Hi Elbert, thank you for your review! We are delighted to hear of your experience with our service department. It was our pleasure to serve you!
Google Review
- November 03, 2020
Great sales and service
Response from the owner Replied: Hi Jay, thank you for your review and kind words. We always love to hear from our clients! Please reach out if you need anything at all.Thank you.
DealerRater Review
- November 03, 2020
Very professional salesman. He was very helpful and attentive. Mr. Ebelt, gave us a good deal and our trade in excellent condition a great trade in deal.
Ed Hicks Imports Replied: Hi Sylvia, thank you for your review! We appreciate you and your business. Please don't hesitate to reach out if you need anything else.
Google Review
- November 01, 2020
Response from the owner Replied: Thank you for the rating, Joe! If you need anything at all, please let us know. We would be happy to serve you.
DealerRater Review
- October 28, 2020
CF Ebelt, hands down provided the absolute best customer service throughout the entire vehicle purchase experience. He took extra care to search for the best deal to fit my needs!! You will leave a satisfied customer with CF!
Ed Hicks Imports Replied: Hi Lynn, thank you for your review! We are delighted to hear of your experience. Please let us know if there's anything else we can do for you.
Google Review
- October 14, 2020
Great sales and service
Response from the owner Replied: Hi Jay, thank you for your review and kind words. We always love to hear from our clients! Please reach out if you need anything at all.Thank you.
Google Review
- October 12, 2020
Had a blowout and they got me right in and had tire in stock. Also washed the car even though I was a last-minute work-in.
Response from the owner Replied: Hi Elbert, thank you for your review! We are delighted to hear of your experience with our service department. It was our pleasure to serve you!
Google Review
- October 03, 2020
I brought my car in for service this morning, everything was done promptly and efficiently!! Very satisfied!! Customer service was a absolute 10/10!
Response from the owner Replied: Dominique, thank you for sharing your great experience with our Service Department! We are always happy to serve you!
Google Review
- October 03, 2020
Response from the owner Replied: Thank you for the rating, Joe! If you need anything at all, please let us know. We would be happy to serve you.
Google Review
- October 01, 2020
Response from the owner Replied: We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Ed Hicks Imports.
Yelp Review
- October 01, 2020
The upper management here is willing to work with customers regarding complaints. Keep it up!
Charlie H. Replied: Thank you for your review, Pinky! We strive to ensure all of our customers are taken care of to the best of our ability. If you need anything, please don't hesitate to reach out.
Yelp Review
- October 01, 2020
The upper management here is willing to work with customers regarding complaints. Keep it up!
Charlie H. Replied: Thank you for your review, Pinky! We strive to ensure all of our customers are taken care of to the best of our ability. If you need anything, please don't hesitate to reach out.
Google Review
- September 26, 2020
Response from the owner Replied: We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Ed Hicks Imports.