Cars.com Review
- September 04, 2025
I took my car in for a auxiliary battery this past weekend As always the service and customer service was amazing Thank you guys Diana and Donald Mason
Cars.com Review
- August 31, 2025
Great experience with recent repair to my Mercedes. Avelino and staff were polite, professional, and the repair job was excellent. Definitely recommend Ed Hicks Dealership!
Cars.com Review
- August 28, 2025
Ms. Kate and Steven Lee helped make my car buying so comfortable and successful! Truly amazing
Cars.com Review
- August 24, 2025
The Service Dept at Ed Hicks Imports/Mercedes is phenomenal. They always take very good care of us and make great suggestions on the service to our vehicle. Avelino and the rest of the staff in the service department are amazing and always take care of business. We appreciate their hard work and...
Cars.com Review
- June 18, 2025
Respectful /staff is always respectful and Knowledgeable . Good Amenities. Show room and service very clean.
Cars.com Review
- June 08, 2025
I had my first service with them and it was just amazing. Gabriel with the service department was awesome! Thank you so much man! The experience was absolutely fantastic!
Cars.com Review
- June 03, 2025
Gabriel was able to get my dash warnings & codes sorted out & found that my 1 year old battery would not recharge properly & was able to replace the battery with a new battery, which solved all of my warnings & code problems. The battery was still under warranty, so there was no charge to me. All...
Cars.com Review
- May 27, 2025
Roy has been wonderful to work with. He has shown me how to perform all the functions, and is patient and understanding about how hard all this is for me. I highly recommend Ed Hicks and Roy Tovar.
Cars.com Review
- May 26, 2025
Ted Cooper helped me and was an awesome salesman. I am very pleased with the service professionalism and respect I received. Edd hicks and Ted Cooper will be highly recommended by me from now on.
Cars.com Review
- April 10, 2025
Had a great experience with the Ed Hicks service department. Very friendly staff. Quick and easy.
Cars.com Review
- March 16, 2025
I had the most wonderful experience with Mercedes and Hector. They made it so easy and I feel like I’ll have them as forever friends and visit them. The entire team at Ed Hicks Imports are incredible. Thank you for everything. Zandra DeBoard
Google Review
- January 13, 2025
Response from the owner Replied: Lito, thank you for choosing Ed Hicks Imports for your automotive needs! We are delighted you had a five-star worthy experience with us. We appreciate your support and look forward to welcoming you back in the future. Until then, safe travels!
Google Review
- January 13, 2025
My salesperson Mercedes Wilson was excellent in every aspect of my vehicle purchase. She kept me totally informed through each step of the process. She even remembered by nickname and addressed me by it, this showing attention to every word or comment I made. You will not go wrong if you go in to...
Response from the owner Replied: Peggie, congratulations on your latest vehicle purchase, and thank you for choosing Ed Hicks Imports! We're thrilled to receive your kind words and to hear that Mercedes provided you with an attentive, personalized experience. Our goal is always to build a real relationship built on trust and mutual respect -- and to ensure that folks find the perfect vehicle for their needs. We're truly delighted that Mercedes and the team were able to deliver on both counts for you! We sincerely appreciate your recommendation, and we hope you'll enjoy your new vehicle for miles to come. Please don't hesitate to get in touch should you have questions or auto concerns; our team is always here for you. Safe travels!
Google Review
- January 13, 2025
They performed the repairs above and beyond.
Response from the owner Replied: Eric, thank you for your kind words and five-star rating! We are delighted to hear that our team conducted your Mercedes-Benz repairs and exceeded your expectations. We strive to perform the best service possible, and we're so glad we could deliver for you. Thank you again and safe travels!
Google Review
- January 13, 2025
Wonderful service great technicians! Won't go anywhere else..
Response from the owner Replied: Deedee, thank you so much for choosing Ed Hicks Imports for your Mercedes-Benz service needs! We're thrilled to hear you are pleased with your service, and your loyalty means everything to us. We're always here for you! Safe travels!
Google Review
- January 13, 2025
Roy is absolutely amazing! Always the best customer service!
Response from the owner Replied: Rebecca, thank you for choosing Ed Hicks Imports! We're thrilled to hear that Roy continues to provide you with amazing customer service. It's our pleasure to help you maintain your Mercedes-Benz, and we're grateful for your trust. Safe travels!
Google Review
- January 13, 2025
Service advisor Zach, and the techs that worked on my car were all great. Took a few days to get in some parts, but overall they did a lot of quality work, swiftly.We’ve been treated incredibly well by everyone at Ed Hicks, since Roy sold us the car a few years ago through our most recent regular...
Response from the owner Replied: Jay, thank you for choosing Ed Hicks Imports for your Mercedes-Benz service needs! We are thrilled to hear that Zach and the team took care of your Mercedes-Benz service and repair swiftly and with care. It means so much to us to have your support and trust, and we appreciate your continued business! As always, we're here for your auto needs. Please don't hesitate to reach out with further questions or comments. Safe travels!
Google Review
- January 13, 2025
Ed Hicks Mercedes is great and we have 2 cars that we bought from them. Great service team led by Avelino Rodriquez. Getting ready to buy another Mercedes. Complete vehicle satisfaction.
Response from the owner Replied: Michael, thank you for choosing Ed Hicks Imports for your automotive needs! We're thrilled to hear that you are satisfied with your two vehicles from us and that Avelino and the team have supported you. We look forward to your next Mercedes-Benz purchase; our team is always here to support you! Safe travels, and thank you for your kind words!
Google Review
- January 10, 2025
The MOST Amazing service from the service department. Please go see Gabriel, such a uplifting wonderful man . He goes ubove and beyond to help his customers. Because of Gabriel, I will always be back to Ed Hicks Mercedes . Good Job Gabriel!
Response from the owner Replied: Gina, thank you so much for your kind words and for the five-star rating! We are thrilled to have earned your praise and recommendation; we'll be sure to pass your kudos on to Gabriel. Thank you for being a loyal Ed Hicks Imports customer. Your trust and support mean everything to us! We look forward to serving you again in the future. Don't forget: we're always here for you if you have comments or questions. Until then, safe travels!
Google Review
- January 08, 2025
The service was amazing and the Salesman Ernest Aguilar was the most knowledgeable Mercedes Salesman I have ever met. Go see Ernest Aguilar for the best experience you won’t be disappointed!!!!
Response from the owner Replied: Albert, thank you for your kind words and recommendation! We are thrilled to hear that Ernest provided you a knowledgeable, five-star worthy experience. We sincerely appreciate your trust. Please don't hesitate to get in touch with any questions or comments; we're always here for you!
Google Review
- January 08, 2025
Exceptional customer service, weather it’s Roy, or Zach, they ALWAYS go above and beyond no matter the reason I’m there ! It’s so nice to do business, and feel like family ! The auto service is always on point ! I feel safe knowing I’m in the right hands ! Thank yall for everything 🤗! Absolutely...
Response from the owner Replied: Rhea, thank you for your kind words! We are so delighted to have you as a loyal customer and to help care for your Mercedes Benz! We are truly touched and appreciate your trust and support - and we'll be sure to pass your kudos along to Roy and Zach! Thank YOU and safe travels!
Google Review
- January 04, 2025
My check engine light came on prior to my road trip. I had gotten gas and drove about 5 days before this occurrence. The service department worked me in and made the repair so I could go on my road trip.
Response from the owner Replied: Beverly, thank you for choosing Ed Hicks Imports for your service needs. We're thrilled to hear that our team was able to get you in and ensure that you were road-trip ready. We hope you enjoy this road trip in your Mercedes-Benz, and many more to come. We're always here for your service needs if you need us. Until then, safe travels!
Google Review
- January 04, 2025
Service department and Cashier are wonderful, attentive, helpful & very friendly Thry were awaiting my arrival and had my loaner vehicle waiting for me! Kept me updated on the progress of my vehicle and options on service needing to be done. Washed my vehicle beforeReturning it to me. A-1...
Response from the owner Replied: Rose, thank you so much for your kind words! We are delighted that you had a five-star experience with us and that our team was attentive, helpful, and friendly at your most recent service visit. We strive to ensure that folks aren't bogged down by their auto maintenance, and we're thrilled you were able to continue your day with a loaner. We are so thankful for the opportunity to care for you and your Mercedes-Benz, and we look forward to welcoming you back in the future. Until then, safe travels!
Google Review
- January 04, 2025
Response from the owner Replied: Ben, thank you for choosing Ed Hicks Imports! We're happy to hear you had a five-star-worthy experience with us. Don't hesitate to get in touch with further questions or comments, we're always here for you and your Mercedes-Benz needs. Safe travels!
Google Review
- January 02, 2025
Zack and Israel were outstanding!
Response from the owner Replied: Thank you for your kind words and five star review! We're delighted to hear that our team made your visit to Ed Hicks Imports outstanding. Please don't hesitate to get in touch with further questions or comments; we're always here to assist you with your Mercedes-Benz needs. Safe travels!
Google Review
- December 31, 2024
Roy Tovar with Ed Hicks Mercedes was incredible to work with!Everyone we had encountered was extremely friendly.
Response from the owner Replied: Adriana, thank you for your kind words and for choosing Ed Hicks Imports for your Mercedes-Benz needs! We are delighted that Roy made your experience incredible and that our staff made your visit five-star worthy. We strive to offer the best customer service possible, and we're so glad to hear you received exceptional care! Our team is always here to assist you -- please do not hesitate to reach out should any questions or comments arise. Safe travels!
Google Review
- December 30, 2024
Response from the owner Replied: Noe, thank you for choosing Ed Hicks Nissan! We appreciate your support and are glad you had a five-star-worthy experience with us. If you have any further comments or questions, please get in touch! We're always here to assist. Safe travels!
Google Review
- December 29, 2024
The service department was very friendly! Thank you . I think his name was Alex. Very professional.
Response from the owner Replied: Clare, thank you for choosing Ed Hicks Imports for your Mercedes-Benz service needs! We are delighted to receive your kind words and thanks, and we will be sure to pass your kudos along to Alex and the team. Please do not hesitate to get in touch should further questions, comments, or concerns arise; we're always here to keep your vehicle in tip-top shape! Safe travels!
Google Review
- December 27, 2024
Just purchased a beautiful GLE CLASS SUV !!I Definitely with confidence recommend Ed Hicks Imports for your next vehicle. I truly appreciated the level of professionalism and kindness from their sales representative, Mercedes, she was very helpful..,
Response from the owner Replied: Donna, congratulations on your new Mercedes-Benz GLE! We are delighted to hear that ou had a wonderful experience with us at Ed Hicks Imports, and we'll be sure to pass along your praise to Mercedes. We truly appreciate your trust and recommendation. Please do not hesitate to get in touch should any questions or comments arise in the future. We are always ready to assist with your automotive needs! Enjoy your new GLE and safe travels!
Google Review
- December 24, 2024
Beautiful showroom well maintained areas. Quiet and relaxing atmosphere that makes it easy to do business. Roy Tovar was especially thoughtful. No high pressure selling or up charging. Roy made sure he understood my purchase wish and delivered quality service and a vehicle I am pleased to own....
Response from the owner Replied: Thank you, Roseanne, for your kind words and for sharing your experience! We're thrilled to hear that Roy and Patricia made your car-buying process smooth and enjoyable. Providing a relaxing atmosphere and quality service is always our goal, and we're glad we could meet your expectations. Congratulations on your new vehicle—enjoy the ride! If you need anything in the future, don't hesitate to reach out.
Google Review
- December 21, 2024
Exceptional service!!
Response from the owner Replied: Oriana, thank you for choosing Ed Hicks Imports! We are delighted to hear you had exceptional service with us. We appreciate your trust and support and look forward to welcoming you back in the future! Safe travels!
Google Review
- December 19, 2024
Excellent customer service!!
Response from the owner Replied: Jorge, thank you for choosing Ed Hicks Imports! We are honored to hear that we provided you with excellent customer service -- as is always our goal. Please do not hesitate to reach out with further questions or comments, our team is always here for you and your auto needs! Safe travels!
Google Review
- December 19, 2024
Great service from Alek service man that helped me out !
Response from the owner Replied: Ginger, we are delighted to receive your kind words and five-star rating! We will be sure to pass your kudos along to Alek. Thank you for your trust and support, and don't hesitate to reach out with further comments or questions in the future. Our team at Ed Hicks Imports is always here for you and your auto needs! Safe travels!
Google Review
- December 19, 2024
For a busy professional like myself time is valuable. This was one of the easiest, simplest, no haggle, no stress or pressure luxury car purchase ever. Everyone at Ed Hicks Imports was very professional, attentive to my needs; from Marc the sales consultant, David the manager, and Patricia the...
Response from the owner Replied: Jorge, thank you for your kind words and five-star rating. We're delighted to hear that you had a great purchasing experience with us at Ed Hicks Imports and that we were able to provide you with an expedient, attentive experience. It's always our goal to simplify the process, and we're thrilled to hear we delivered for you. We greatly appreciate your support and recommendation and are always here for your automotive needs. Congratulations on your new-to-you Mercedes-Benz and safe travels!
Google Review
- December 18, 2024
Response from the owner Replied: Michael, thank you for choosing Ed Hicks Imports. We appreciate your support! We'd love to know more about your experience to ensure your next visit is five-star worthy. Please don't hesitate to reach out with further comments or questions. Safe travels!
Google Review
- December 18, 2024
Response from the owner Replied: Dora, thank you for choosing Ed Hicks imports! We're delighted to have earned your trust and support. Please don't hesitate to reach out if you have any further questions or comments. We're always here for you and your auto needs!
Google Review
- December 16, 2024
Wouldn’t go anywhere else!
Response from the owner Replied: David, thank you for your kind words! We are delighted to have earned your trust and to assist with your auto needs! Safe travels!
Google Review
- December 16, 2024
Response from the owner Replied: Rick, thank you for choosing Ed Hicks Imports! We're delighted to hear we've earned your five-star review. Please don't hesitate to get in touch with further questions or comments! Safe travels!
Google Review
- December 16, 2024
The employees are the nicest I have ever dealt with. Not just one but all of them. When I get ready to buy again, this is where I'm buying from Ed Hicks Mercedes.
Response from the owner Replied: Candy, thank you for your kind words! We are delighted to hear that you found our team to be kind. We strive to offer a genuine, caring environment founded on trust and mutual respect -- and we're delighted to hear you had a great experience with us! We truly appreciate your recommendation and trust. Please do not hesitate to reach out with further questions or comments should they arise; we're always here for you and your Mercedes-Benz needs! Safe travels!
Google Review
- December 13, 2024
Great service
Response from the owner Replied: Leah, thank you for choosing Ed Hicks Imports! We're thrilled you experienced five-star service with us. Please don't hesitate to get in touch with further questions or comments. We're always here for your auto needs. Safe travels!
Google Review
- December 10, 2024
I always have the best experience with Ed Hicks Imports they take care of you even after the sale, the service dept is just as pleasant as the sales team. Marc is always so helpful, prompt with any questions we have, Saturday we just purchased our 3rd Mercedes with Ed Hicks if you don’t live in the...
Response from the owner Replied: Jennifer, thank you so much for sharing your kind words with us, and congratulations on your latest purchase!We are thrilled to hear that you're well taken care of by us, whether in service or sales. We strive to provide the best customer service experience possible and are delighted to hear that we have delivered for you! We truly appreciate your support and recommendation. Please do not hesitate to reach out with any questions or concerns should they arise. We're always here for you and your Mercedes-Benz needs!Safe travels, and enjoy your new ride!
Google Review
- December 10, 2024
Mercedes Wilson and her team at Ed Hicks Imports are by THE BEST IN THE BIZ!!Truly at great experience! Thank u so much!!
Response from the owner Replied: Rig, thank you for choosing Ed Hicks Imports! We appreciate your kind words and are delighted to hear that Mercedes and the rest of the team provided you with a great experience! Thank YOU for your trust and support! We look forward to welcoming you back in the future. Safe travels!
Google Review
- December 09, 2024
Excellence above par from the entire team!
Response from the owner Replied: Sherezad, thank you for choosing Ed Hicks Imports for your auto needs! We are grateful for your kind words and support. Safe travels!
Google Review
- December 09, 2024
Roy was amazing. Best sales person I have dealt with in a long time. Made everything easy.
Response from the owner Replied: Thank you for your feedback! We are delighted to hear your experience with us at Ed Hicks Imports was amazing and that Roy made the process easy for you! We are in firm agreement -- he's awesome! We'll be sure to pass along your kudos. Safe travels and thank you again for choosing Ed Hicks Imports!
Google Review
- December 09, 2024
Service at Ed Hicks Mercedes is awesome. I arrived with a flat tire that had to be replaced. They sent me on my way with a loaner vehicle so I didn’t miss an appointment. The dealership is more expensive but worth it for the personal service they provide.
Response from the owner Replied: Linda, thank you for your kind words and five-star rating! We are thrilled that we were able to assist you with your tire replacement and that our loaner services ensured you didn't miss your appointment! Thank you for your support and trust. Safe travels!
Google Review
- December 09, 2024
Response from the owner Replied: Lisa, thank you for choosing Ed Hicks Imports! We're delighted to hear you had a five-star experience with us. Please do not hesitate to get in touch if further questions or comments arise. We're always here for you and your automotive needs! Safe travels!
Google Review
- December 09, 2024
This was the easiest and most smooth transition trading in one Mercedes and then purchasing another. All transactions were expedited in a proficient and timely manner! My beautiful Mercedes was a surprise! Roy was our salesman and he was absolutely amazing! Not only was he extremely knowledgeable,...
Response from the owner Replied: Thank you so much, Becky, for sharing your amazing experience! We’re thrilled to hear that your trade-in and purchase process at Ed Hicks Imports went so smoothly and that Roy made such a positive impression. Roy truly embodies the professionalism, knowledge, and enthusiasm we strive for at Ed Hicks Imports, and we’ll make sure to pass along your glowing compliments to him and the team.Congratulations on your beautiful new Mercedes! We're honored to have been part of this special surprise and look forward to serving you again in the future. Here's to many wonderful journeys ahead!
Cars.com Review
- December 09, 2024
I had the most awesome experience purchasing a Mercedes with Marc Bane at Ed Hicks Mercedes. Marc is knowledgeable, kind, respectful and most of all, down to earth. I highly recommend Marc. He made the car buying experience a delight!
Cars.com Review
- December 09, 2024
I had the most awesome experience purchasing a Mercedes with Marc Bane at Ed Hicks Mercedes. Marc is knowledgeable, kind, respectful and most of all, down to earth. I highly recommend Marc. He made the car buying experience a delight!
Cars.com Review
- December 07, 2024
Ed Hicks Imports has some of the most professional and welcoming staff to date, and Mr. Zach Ingram never fails to go above and beyond for all of my service needs! My husband and I don’t hesitate to think twice when it comes to us making a 2 1/2 hour drive to Ed Hicks Imports for any of our needs...
Cars.com Review
- December 07, 2024
Ed Hicks Imports has some of the most professional and welcoming staff to date, and Mr. Zach Ingram never fails to go above and beyond for all of my service needs! My husband and I don’t hesitate to think twice when it comes to us making a 2 1/2 hour drive to Ed Hicks Imports for any of our needs...
Google Review
- December 07, 2024
Me and my wife recently got a Mercedes Benz EQS from Ed Hicks Imports. We had an amazing experience. Mercedes is the name of the person that took care of us from the beginning to the end. Yes! Her name is also Mercedes.She was incredibly helpful, knowledgeable, and patient throughout the entire...
Response from the owner Replied: Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your wife had a positive time purchasing your Mercedes-Benz EQS. Mercedes (yes, the perfect name for the occasion!) truly exemplifies the dedication and professionalism we strive for, and we’re so glad she was able to guide you seamlessly through the process.We’ll also pass along your kind words to Steven, Pat, and our General Manager – they’ll be delighted to know they made an impact. Enjoy your new EQS, and thank you for recommending Ed Hicks Imports! If you ever need anything in the future, we're here for you. Safe travels!
Google Review
- December 04, 2024
Response from the owner Replied: Thank you for choosing Ed Hicks Imports, Pedro! We appreciate your support. Please feel free to reach out with further questions or comments should they arise. We're always here for you and your auto needs!
Google Review
- December 02, 2024
Very satisfied with the customer service!
Response from the owner Replied: Mike, thank you for your kind words and the five-star rating! We are delighted you have been satisfied with our customer service. We appreciate your trust and support, and look forward to welcoming you back to Ed Hicks Imports in the future! Safe travels, and please get in touch with questions or comments as they arise!
Google Review
- December 02, 2024
Response from the owner Replied: Paulin, thank you for choosing Ed Hicks INFINITI! We are delighted to hear you had a five-star-worthy experience with us.Please don't hesitate to reach out with further questions or comments as they arise. We're always here for you and your automotive needs! Safe travels and thank you again for your support!
Google Review
- November 30, 2024
Excellent service, with perfect customer service! The price was fair too! I highly recommend Ed Hicks!
Response from the owner Replied: Theresa, thank you for your kind words and your recommendation! We are so thrilled to hear that you received excellent service and customer service. We strive to provide the best service and pricing possible, and we're delighted we were able to deliver for you! Thank you again for your trust and support; we look forward to welcoming you back in the future. Until then, safe travels!
Google Review
- November 30, 2024
Response from the owner Replied: Renee, thank you for choosing Ed Hicks Imports! We are so glad to hear you had a five-star experience with us. Please feel free to get in touch with further questions or comments, we're always here for your automotive needs.Safe travels!
Google Review
- November 29, 2024
Would have been 3 stars. The first visit where the work was sub-par and resulted in additional damage. But when I discussed the problem with the Service Manager, he was quick to agree to "make it right".
Response from the owner Replied: Hi Bryan, thank you for sharing your feedback with us. We want to apologize for the initial issues you faced, but we're glad you gave our Service Manager the opportunity to address the situation and make it right for you. We strive to provide excellent service, and we hope to deliver a 5-star experience for you in the future.
Google Review
- November 28, 2024
Catered to my every need!
Response from the owner Replied: Joy, thank you for the five-star review and your kind words! We are so delighted to hear you were well taken care of during your visit to Ed Hicks Imports. We appreciate your support and look forward to welcoming you back in the future. Safe travels!
Google Review
- November 28, 2024
Outstanding sales staff and great customer service.
Response from the owner Replied: Richard, thank you for choosing Ed Hicks Imports! We strive to ensure that every experience is positive and that our team provides a no-pressure, informative, and fair sales experience. We are thrilled to hear that you found our sales staff to be outstanding and experienced great customer service with us. We appreciate your support and are always here for you and your Mercedes-Benz needs! Safe travels.
Google Review
- November 28, 2024
I wish there were more stars so I could give it to the people here at Ed Hicks . Our sales rep Mercedes , was just superb and amazing . She walked us through the whole lot till we found the one car that we loved . She is very professional and courteous. We will go back to Mercedes in future for...
Response from the owner Replied: Imtiaz, thank you for your kind words! We are so delighted to hear that Mercedes provided you with an exceptional experience during your visit at Ed Hicks Imports and helped you find your perfect fit. We'll be sure to pass along your kudos! Enjoy your new Mercedes, and we look forward to your return in the future! Until then, many thanks and safe travels!
Google Review
- November 28, 2024
My 18 year old E350 was doing some strange things electrically. The shop kept my car for 3 weeks to trouble shoot the problem and my car is running well now
Response from the owner Replied: Edgar, thank you for your kind words and for trusting us with your E350! We are delighted we were able to pinpoint the issue and get your Mercedes up and running again. Please feel free to reach out with further questions or comments; we're always here for you and your Mercedes-Benz! Safe travels!
Google Review
- November 24, 2024
Response from the owner Replied: Thank you for choosing Ed Hicks Imports, Becky! We're thrilled to hear you had a five star experience with us. Your input matters to us; please do not hesitate to contact us with further questions or comments should they arise. Safe travels and thank you again for your support!
Google Review
- November 24, 2024
Excellent customer service and follow through!
Response from the owner Replied: Laura, we are delighted to hear that you've received excellent customer service and follow through with us! Our team at Ed Hicks Imports strives to provide the best customer service possible, and we're delighted to hear you're satisfied.
Google Review
- November 24, 2024
I have been having issues with my GLS580But, a soon as I’m calling to get help, they are always ready to take care of my issue and let me use a loaner car or same as what I’m driving to take care of my GLS.I’m very happy with the service at Edhicks.No complaints!
Response from the owner Replied: Vienna, thank you for entrusting the care of your Mercedes GLS580 to the team at Ed Hicks Imports! We are thrilled to hear that you have continued to have great service with our team and have benefitted from our loaner cars while your Mercedes is in the shop. We appreciate your trust and support! Safe travels!
Google Review
- November 23, 2024
Very good serviceMuy buen servicio
Response from the owner Replied: Mario, thank you for choosing Ed Hicks Imports! We are so thankful for your kind words. We appreciate your support and look forward to welcoming you back in the future! Safe travels!
Google Review
- November 23, 2024
Great service, I recommend it to all
Response from the owner Replied: Eli, thank you for your kind words and your recommendation! We are delighted to hear that you've had great service with us here at Ed Hicks Imports, and we're honored to have earned your trust. Thank you for your support and safe travels!
Google Review
- November 22, 2024
Response from the owner Replied: Rebecca, thank you for choosing Ed Hicks Imports! We're delighted to hear you had a five-star experience with us. Please do not hesitate to reach out with further questions or comments. We're always here for you and your automotive needs! Safe travels!
Google Review
- November 21, 2024
Ed Hicks Mercedes Benz staff are always friendly and helpful. Service is good and always on tine. I trust the service advisors here and respect their recommendations.
Response from the owner Replied: Anita, thank you for choosing Ed Hicks Imports! We appreciate your kind words and are delighted to hear that our team is friendly and helpful and provides you with timely, quality service. We are honored to have earned your trust and to be a part of keeping your Mercedes-Benz in peak condition. Please don't hesitate to reach out with further questions or comments. We're always here for you. Safe travels!
Google Review
- November 21, 2024
Response from the owner Replied: Debra, thank you for choosing Ed Hicks Imports! We are so glad to hear you had a five-star experience with our dealership. We appreciate your support, and welcome any further comments or questions you may have in the future! Please feel free to get in touch. We're always here for you and your auto needs. Safe travels!
Google Review
- November 20, 2024
Response from the owner Replied: Martha, thank you for choosing Ed Hicks Imports! We are so happy to hear you had a five-star-worthy experience with our dealership. Please let us know if you have further questions or comments. We're always here to assist you with your auto needs. Safe travels!
Google Review
- November 19, 2024
Fast friendly service
Response from the owner Replied: Joe, thank you for your kind words! We are delighted to hear that you have received both fast and friendly service at Ed Hicks Imports. Our goal is always to ensure the best Mercedes service possible and to get you back on the road as quickly as we can. Thank you for your support, and please do not hesitate to reach out with further questions or comments! Safe travels!
Google Review
- November 18, 2024
Great experience altogether! Roy worked with me to get the best deal possible and I’m thrilled with the end result! I would recommend Ed Hicks to anyone looking for the best deal in the Coastal Bend!
Response from the owner Replied: Shane, thank you for sharing your experience with us! We are so delighted to hear that Roy worked with you to cultivate a great experience and to help you find the best deal possible. We strive to put folks in a vehicle that ticks all of their boxes and meets their budget, and we're thrilled to have delivered for you. Enjoy your new vehicle and please don't hesitate to get in touch with further questions or comments. We're always here for you and your automotive needs. Safe travels!
Google Review
- November 18, 2024
Great service, quick, easy
Response from the owner Replied: Juan, thank you for choosing Ed Hicks Imports for your Mercedes-Benz service needs! We are delighted that you had great service that was also both quick and easy. We strive to get folks back on the road as quickly as possible, and we're thrilled we could deliver for you! Safe travels!
Cars.com Review
- November 17, 2024
The most accommodating and professional service staff ever! They are the reason our family has purchased Mercedes Benz for nearly three decades Avelino and Gabriel are outstanding service team members
Cars.com Review
- November 17, 2024
The most accommodating and professional service staff ever! They are the reason our family has purchased Mercedes Benz for nearly three decades Avelino and Gabriel are outstanding service team members
Google Review
- November 16, 2024
Extremely great experience……..very smooth operation. Mrs. Mari Valant-Luna was very professional, helpful, and had a great personality.
Response from the owner Replied: David, thank you for the five-star rating and your kind words! We are delighted that Mari provided you with a professional, helpful experience. We strive to provide a great, smooth experience to all of our customers and are thrilled to hear we delivered for you. Please feel free to get in touch with further questions or comments as they arise. We appreciate your support and look forward to welcoming you back to Ed Hicks Imports in the future!
Cars.com Review
- November 16, 2024
Excellent service and highly professional staff! I highly recommend everyone to visit! Thank you Ed Hicks Imports!
Cars.com Review
- November 16, 2024
Excellent service and highly professional staff! I highly recommend everyone to visit! Thank you Ed Hicks Imports!
Google Review
- November 16, 2024
Response from the owner Replied: Bart, thank you for the five-star review! We strive to provide excellent experiences at Ed Hicks Imports and are thrilled to have delivered for you. Please feel free to get in touch with further questions or comments as they arise. We appreciate your support and look forward to welcoming you back to Ed Hicks Imports!
Google Review
- November 15, 2024
THE BEST DEAL WITH THE BEST EXPERIENCE!! Ernest and Julie were amazing working together to find me my perfect dream car. I’m wowed at the customer service, hospitality, and providing me with the BEST offer. I went to several other Mercedes dealerships prior and Ed Hicks Imports was all around 10/10...
Response from the owner Replied: Miraina, congratulations on your dream car and thank you so much for your kind words! We are delighted you found the best deal and had the best experience with us! We are honored to have been able to assist you with finding your perfect fit.Ernest and Julie exemplify the customer care we strive for at Ed Hicks Imports, and we will be sure to pass your kudos along. Our team is truly grateful for your trust and recommendation. We're always here for you and your automotive needs -- please don't hesitate to get in touch if questions or comments arise! Safe travels and enjoy!
Google Review
- November 12, 2024
This is the 3rd time I've had this car in. Gabriel is the guy I always talk to. He has always been very respectful and did not talk down to me. He calls my warranty company and works out all the details. They are very patient while I figured out my options, even if that means I keep the "Loaner" a...
Response from the owner Replied: Thank you so much for sharing your experience with us, Laura!We’re delighted to know that Gabriel and our service team have consistently provided the respect, patience, and clear communication you deserve. Taking the time to coordinate with your warranty company and make sure you’re fully informed about your options is all part of our commitment to exceptional service, and we’re glad to hear it’s made a positive impact.We appreciate the trust you’ve placed in us to help keep your daughter’s car running strong, and we're here whenever you need us. Please don’t hesitate to reach out with any more questions—Gabriel and the team are always happy to help!Safe travels!
Google Review
- November 10, 2024
Response from the owner Replied: Thank you for choosing Ed Hicks Imports! We're delighted that you had a five-star experience with us. Please feel free to reach out with any further comments or questions. We're always here for you and your auto needs! Safe travels, and thank you again for your support.
Google Review
- November 08, 2024
Response from the owner Replied: Roxanne, thank you for choosing Ed Hicks Imports! We are delighted to hear you had a five-star experience with us. We appreciate your trust and support and are always here for you and your automotive needs. Please don't hesitate to get in touch with further questions or comments. Safe travels!
Google Review
- November 07, 2024
Response from the owner Replied: Lisa, thank you for choosing Ed Hicks Nissan! We are thrilled to hear we've earned five-stars. We're always here for you and your Nissan needs, please do not hesitate to reach out with any questions or further feedback. Safe travels!
Google Review
- November 04, 2024
Provided discount. Completed work in a timely manner
Response from the owner Replied: Colin, thank you for taking the time to leave us a review. We are glad to hear your work was completed in a timely manner and that we were able to provide you a discount.We appreciate your business and trust. Please feel free to reach out to us with further comments or questions -- we'd love to ensure your next visit to Ed Hicks Imports is five-star worthy.
Google Review
- November 03, 2024
Excellent service in the part's department. They are very courteous, knowledgeable.
Response from the owner Replied: David, thank you for your kind words! We are thrilled to hear you had an excellent experience with our parts department and that our team demonstrated courtesy and automotive expertise while assisting you. Thank you for choosing Ed Hicks Imports for your Mercedes-Benz parts needs! We look forward to welcoming you back in the future!
Google Review
- November 02, 2024
Response from the owner Replied: Thank you for the 5-star rating, Jessica! We are glad you had a positive experience with us. If you have any feedback or suggestions for us, please feel free to share.
Google Review
- October 31, 2024
The guys worked late into the evening to get our Sprinter van fixed since it is our home away from home!
Response from the owner Replied: George, Thank you for sharing your experience with us! It was our pleasure to get your Mercedes Sprinter back on the road so you can continue traveling and exploring. We are so thankful for your trust and support and are always here for your automotive needs.Safe travels and enjoy your "home away from home"!
Google Review
- October 31, 2024
My service technician Eric S. was awesome! Amazing customer service and very knowledgeable. The service writing Alek was great too!!!
Response from the owner Replied: Thank you for sharing your experience with us and for choosing Ed Hicks Imports.We are delighted that Eric S. and Alek ensured your visit to Ed Hicks Imports was awesome, and we will be sure to pass your kudos along. Please do not hesitate to reach out with further questions or comments, we're always here for you and your automotive needs! Safe travels!
Google Review
- October 30, 2024
Great place
Response from the owner Replied: David, thank you for your kind words and the five-star review! We are grateful for your trust and support and look forward to welcoming you back to Ed Hicks Imports in the future. In the meantime, please do not hesitate to get in touch with any questions or comments. Safe travels!
Google Review
- October 30, 2024
Very good serviceMuy buen servicio
Response from the owner Replied: Carmen, thank you for taking the time to leave us a kind review! We are so happy to hear that you had very good service with us. We are grateful for your trust and support and hope to serve you again in the future! Please do not hesitate to give us a call with any questions. We're here for you! Safe travels!
Google Review
- October 30, 2024
Mari Valent, our salesperson and friend, was wonderful. Experience was great. People at Ed Hicks are super.
Response from the owner Replied: Claudia, thank you for your kind words! We are delighted that Mari took wonderful care of you and that you had a great experience with us at Ed Hicks Imports! Thank you for your support and trust. We look forward to serving you again in the future!
Google Review
- October 30, 2024
If you are looking to buy a car, I highly recommend you see Mari Valent at Ed Hicks Imports!!! She goes above and beyond to make sure you get exactly what you are looking for. She knows the business better than anyone in town!! 5 STARS!!!!
Response from the owner Replied: Celina, thank you for choosing Ed Hicks Imports for your latest vehicle purchase! We are so thrilled to hear that you're having fun driving your car, and that Marissa found you exactly what you needed. We appreciate your trust and kind words. Please do not hesitate to reach out with questions should they arise! Our team is always here for you and your auto needs. Safe travels and congratulations!
Google Review
- October 29, 2024
Very good service!
Response from the owner Replied: Patricia, thank you for your kind words!We are delighted to hear you had five-star worthy service with us at Ed Hicks Imports. We appreciate your trust and support and look forward to welcoming you back in the future! Please don't hesitate to reach out with further questions or comments. Safe travels!
Google Review
- October 26, 2024
I love the showroom. The sales people were awesome very polite very courteous very helpful. I would recommend Hicks imports to other people and family members.
Response from the owner Replied: Kathy, we are delighted to hear that you love our showroom and that we have earned your recommendation! We strive to provide a professional, welcoming experience, and we are delighted to hear that our team at Ed Hicks Imports has delivered. Thank you for choosing Ed Hicks Imports. We are grateful for your trust and support and look forward to welcoming you and your loved ones in the future. Safe travels!
Google Review
- October 24, 2024
Response from the owner Replied: Thank you so much, Joe, for the glowing review! We're thrilled to hear that you and your family have had such a positive experience with us, from sales to service. It's fantastic to know that Eddie, Chance, and Alek have been there to provide the top-notch service and support you deserve. We’re here whenever you need us, and we look forward to continuing to go above and beyond for you. Thank you again for being a valued member of our dealership family!
Google Review
- October 24, 2024
Excellent service in a relaxed environment.
Response from the owner Replied: Charles, thank you for taking the time to leave us a review!We are delighted to hear that you received excellent service and enjoyed a relaxed environment while at Ed Hicks Imports. It is our goal to ensure that our customers and their vehicles are well cared for, and our pleasure to serve you. We appreciate your trust and support and look forward to welcoming you back to Ed Hicks Imports in the future.
Google Review
- October 23, 2024
Alek was my advisor for this service I got and he was amazing! He kept me updated on all the details of my vehicle and made sure to give me heads up on wait times! The technicians are very knowledgeable and help their advisors explain everything to customers and keep them safe in their vehicles! I...
Response from the owner Replied: Thank you for your fantastic review, Elizabeth!We’re delighted to hear that you were provided such excellent service and were well-informed throughout your visit.Our team of technicians and advisors work hard to ensure everything is done thoroughly, so it’s great to know you left with peace of mind.We appreciate your trust and look forward to assisting you again in the future! Safe driving!
Google Review
- October 23, 2024
Everyone is friendly and knowledgeable.
Response from the owner Replied: Thank you for your review, Kenneth! We're happy to hear that you found our team friendly and knowledgeable. Providing great service is important to us, and we’re glad we could meet your expectations. We look forward to serving you again!
Google Review
- October 22, 2024
Fast and professional.
Response from the owner Replied: Mark, thank you for choosing Ed Hicks Imports! We are delighted that you had a fast and professional experience with us. We appreciate your trust and support.
Google Review
- October 21, 2024
Response from the owner Replied: Thank you for choosing Ed Hicks Imports, Anne! We are grateful for your five-star review and the opportunity to meet your automotive needs.Please do not hesitate to reach out with further questions or feedback.
Google Review
- October 18, 2024
Roy Tovar was an awesome salesman, told him what we wanted and he overshot the mark and we couldnt be happier with the new SUV. Thanks Roy and team.
Response from the owner Replied: Thank you for the kind words, Justin!We're thrilled to hear that Roy and the team exceeded your expectations in finding the perfect SUV for you. It’s always our goal to go above and beyond for our customers, and we’re so glad Roy delivered that experience. If you ever need anything or have any questions about your new SUV, don’t hesitate to reach out. We appreciate your trust in Ed Hicks Imports and look forward to serving you again in the future!
Google Review
- October 16, 2024
Had the part and got me in immediately to replace. They were phenomenal.
Response from the owner Replied: Thank you for your kind review, Julie! We are thrilled that we were able to quickly and efficiently assist you with your Mercedes-Benz repair. We appreciate your support and trust and hope to welcome you back to Ed Hicks Imports for your future automotive needs!
Google Review
- October 16, 2024
Response from the owner Replied: Thank you for the five-star rating, Sharlene! We are thrilled to hear you had an excellent experience with us. Please reach out if you have further feedback. Your experience is of the utmost importance to our team!
Google Review
- October 15, 2024
Ed Hicks Imports in Corpus Christi, TX are the best! They worked above and beyond the norm to successfully make our dreams come true!#HisAndHersPlusOne vehicles!!!!!!What a blessing! Thank you Ernest and David! You both are truly the BEST!We thank God for you!
Response from the owner Replied: Thank you for your kind words, Beverly! We are honored to have assisted you and your husband in achieving your automotive dreams and thrilled to hear we went above and beyond your expectations throughout the process! We will be sure to relay your kind words to Ernest and David! We appreciate your trust and support and look forward to welcoming you back in the future. The Ed Hicks Imports family is always here for you! Wishing you safe travels for the road ahead!
Google Review
- October 15, 2024
Large job needed to be done on my Mercedes and Gabriel helped me understand the problem and help with pricing as well. Ed hicks will always ask you before doing something to your vehicle. I will return to finish the rest of the process I started.
Response from the owner Replied: Thank you for sharing your experience with us, Brian! We appreciate your kind words, and above all, your trust. We are delighted that Gabriel ensured you understood your repair and worked through pricing with you. It's always our goal to ensure a transparent experience and to empower customers in caring for their Mercedes. We appreciate your support and look forward to getting your Mercedes back on the road!
Google Review
- October 12, 2024
Response from the owner Replied: Thank you for the five-star rating, Paola! We appreciate your support! Please let us know if you have further comments or questions. Thank you for choosing Ed Hicks Imports.
Google Review
- October 11, 2024
Response from the owner Replied: Thank you for the five-star rating, Mike! We are thrilled to hear you had a great experience with us at Ed Hicks Imports. Please feel free to reach out if you have further feedback. We appreciate your support!
Google Review
- October 10, 2024
My wife and I recently purchased a 2025 Mercedes-Benz GLC 300 W4 from Ed Hicks Imports in Corpus Christi, Texas. The experience overall was excellent. We negotiated a bit of a deal on our new car and got what I thought was a fair value on our trade-in. Mark Bane, our sales person, was not only fun...
Response from the owner Replied: Thank you for your five-star review and kind words, Nils! We are so thrilled to hear that your experience with purchasing your new 2025 Mercedes-Benz GLC 300 W4 was excellent and that Mark offered both a fun and knowledgeable shopping experience. We appreciate your recommendation and support! We hope you enjoy your new Mercedes for miles to come!
Google Review
- October 10, 2024
Response from the owner Replied: Thank you for the five-star rating, Randy! We appreciate your trust and support. Please reach out of you have further questions or comments. We're always here for you!
Google Review
- October 09, 2024
Response from the owner Replied: Thank you for the five-star review, Geanine! We appreciate your support and are thrilled to hear you had a great experience with us at Ed Hicks Imports. Please feel free to reach out with further comments or questions. We appreciate your trust!
Google Review
- October 09, 2024
Ms.Mercedes was exceptional !! 👌 Definitely will be coming back to her for my second vehicle when ready! She not only got me my dream car but she was able to give it to me in my price range.I am more than satisfied with my new purchase! ❤️
Response from the owner Replied: Thank you so much for sharing your experience with us, Mirna! We're thrilled to hear that Mercedes went above and beyond to help you get your dream car within your budget. We strive to help folks find a vehicle that fits your budget, needs, and wants, too -- and we're delighted to hear Mercedes delivered for you! We greatly appreciate your trust and look forward to welcoming you back when you're ready for your second vehicle. In the meantime, don't hesitate to reach out if you have any questions. We're always here for you. Enjoy your new ride, and thank you for choosing us! ❤️
Cars.com Review
- October 09, 2024
Great service great dealer Ted Cooper was a great person. Worked with me to find job and he selected what I needed and delivered. I appreciate his experience and friendship.
Cars.com Review
- October 09, 2024
Great service great dealer Ted Cooper was a great person. Worked with me to find job and he selected what I needed and delivered. I appreciate his experience and friendship.
Google Review
- October 07, 2024
Traded in for bigger and better with Roy. He made the buying experience so smooth and straight forward and went above and beyond. Will be back!
Response from the owner Replied: Thank you for sharing your experience with us, Rachel! We are thrilled to hear that Roy provided you with a smooth, straightforward buying experience. We strive to provide exceptional customer experiences and are thrilled that you received "above and beyond" service with Roy. We're grateful for your support and trust and look forward to welcoming you back to Ed Hicks Imports! Safe travels!
Google Review
- October 06, 2024
Excellent customer service. I would highly recommend this location. 😄
Response from the owner Replied: Thank you for the kind words and five-star rating, Antonia! We strive to offer top-notch customer service and are thrilled to hear about your experience with us. We greatly appreciate your recommendation and look forward to welcoming you back to Ed Hicks Imports in the future!
Google Review
- October 05, 2024
Amazing car, amazing Staff& amazing service! Ernest is a wonderful person to deal with. He had the car clean& in the showroom with a big red bow! I highly recommend Ed Hicks
Response from the owner Replied: Thank you for taking the time to leave us a review, Tracy -- and for the gorgeous beach shot of your Mercedes! We are thrilled that you had an amazing experience with us and are loving your new vehicle. We'll be sure to give Ernest your kudos! We greatly appreciate your trust and support and hope you'll enjoy your Mercedes for miles to come!
Google Review
- October 04, 2024
Walking into dealerships we were greeted and Roy immediately listened to our needs and wants for a vehicle. We came into the dealership looking for a certain vehicle and Mr. Tovar went above the call and helping us find the right fit. Thank you Mercedes Benz and Mr Tovar!
Response from the owner Replied: Thank you for your kind review! We are so thrilled to hear that your needs were both heard and met at Ed Hicks Imports. We strive to ensure that we find the right fit for folks, and are thrilled Mr. Tovar helped you find yours. Thank you for choosing Ed Hicks Imports, we're always here to assist you with your Mercedes Benz needs!