Cars.com Review
- April 10, 2025
Had a great experience with the Ed Hicks service department. Very friendly staff. Quick and easy.
Cars.com Review
- March 16, 2025
I had the most wonderful experience with Mercedes and Hector. They made it so easy and I feel like I’ll have them as forever friends and visit them. The entire team at Ed Hicks Imports are incredible. Thank you for everything. Zandra DeBoard
Google Review
- January 13, 2025
Response from the owner Replied: Lito, thank you for choosing Ed Hicks Imports for your automotive needs! We are delighted you had a five-star worthy experience with us. We appreciate your support and look forward to welcoming you back in the future. Until then, safe travels!
Google Review
- January 13, 2025
My salesperson Mercedes Wilson was excellent in every aspect of my vehicle purchase. She kept me totally informed through each step of the process. She even remembered by nickname and addressed me by it, this showing attention to every word or comment I made. You will not go wrong if you go in to...
Response from the owner Replied: Peggie, congratulations on your latest vehicle purchase, and thank you for choosing Ed Hicks Imports! We're thrilled to receive your kind words and to hear that Mercedes provided you with an attentive, personalized experience. Our goal is always to build a real relationship built on trust and mutual respect -- and to ensure that folks find the perfect vehicle for their needs. We're truly delighted that Mercedes and the team were able to deliver on both counts for you! We sincerely appreciate your recommendation, and we hope you'll enjoy your new vehicle for miles to come. Please don't hesitate to get in touch should you have questions or auto concerns; our team is always here for you. Safe travels!
Google Review
- January 13, 2025
They performed the repairs above and beyond.
Response from the owner Replied: Eric, thank you for your kind words and five-star rating! We are delighted to hear that our team conducted your Mercedes-Benz repairs and exceeded your expectations. We strive to perform the best service possible, and we're so glad we could deliver for you. Thank you again and safe travels!
Google Review
- January 13, 2025
Wonderful service great technicians! Won't go anywhere else..
Response from the owner Replied: Deedee, thank you so much for choosing Ed Hicks Imports for your Mercedes-Benz service needs! We're thrilled to hear you are pleased with your service, and your loyalty means everything to us. We're always here for you! Safe travels!
Google Review
- January 13, 2025
Roy is absolutely amazing! Always the best customer service!
Response from the owner Replied: Rebecca, thank you for choosing Ed Hicks Imports! We're thrilled to hear that Roy continues to provide you with amazing customer service. It's our pleasure to help you maintain your Mercedes-Benz, and we're grateful for your trust. Safe travels!
Google Review
- January 13, 2025
Service advisor Zach, and the techs that worked on my car were all great. Took a few days to get in some parts, but overall they did a lot of quality work, swiftly.We’ve been treated incredibly well by everyone at Ed Hicks, since Roy sold us the car a few years ago through our most recent regular...
Response from the owner Replied: Jay, thank you for choosing Ed Hicks Imports for your Mercedes-Benz service needs! We are thrilled to hear that Zach and the team took care of your Mercedes-Benz service and repair swiftly and with care. It means so much to us to have your support and trust, and we appreciate your continued business! As always, we're here for your auto needs. Please don't hesitate to reach out with further questions or comments. Safe travels!
Google Review
- January 13, 2025
Ed Hicks Mercedes is great and we have 2 cars that we bought from them. Great service team led by Avelino Rodriquez. Getting ready to buy another Mercedes. Complete vehicle satisfaction.
Response from the owner Replied: Michael, thank you for choosing Ed Hicks Imports for your automotive needs! We're thrilled to hear that you are satisfied with your two vehicles from us and that Avelino and the team have supported you. We look forward to your next Mercedes-Benz purchase; our team is always here to support you! Safe travels, and thank you for your kind words!
Google Review
- January 10, 2025
The MOST Amazing service from the service department. Please go see Gabriel, such a uplifting wonderful man . He goes ubove and beyond to help his customers. Because of Gabriel, I will always be back to Ed Hicks Mercedes . Good Job Gabriel!
Response from the owner Replied: Gina, thank you so much for your kind words and for the five-star rating! We are thrilled to have earned your praise and recommendation; we'll be sure to pass your kudos on to Gabriel. Thank you for being a loyal Ed Hicks Imports customer. Your trust and support mean everything to us! We look forward to serving you again in the future. Don't forget: we're always here for you if you have comments or questions. Until then, safe travels!
Google Review
- January 08, 2025
The service was amazing and the Salesman Ernest Aguilar was the most knowledgeable Mercedes Salesman I have ever met. Go see Ernest Aguilar for the best experience you won’t be disappointed!!!!
Response from the owner Replied: Albert, thank you for your kind words and recommendation! We are thrilled to hear that Ernest provided you a knowledgeable, five-star worthy experience. We sincerely appreciate your trust. Please don't hesitate to get in touch with any questions or comments; we're always here for you!
Google Review
- January 08, 2025
Exceptional customer service, weather it’s Roy, or Zach, they ALWAYS go above and beyond no matter the reason I’m there ! It’s so nice to do business, and feel like family ! The auto service is always on point ! I feel safe knowing I’m in the right hands ! Thank yall for everything 🤗! Absolutely...
Response from the owner Replied: Rhea, thank you for your kind words! We are so delighted to have you as a loyal customer and to help care for your Mercedes Benz! We are truly touched and appreciate your trust and support - and we'll be sure to pass your kudos along to Roy and Zach! Thank YOU and safe travels!
Google Review
- January 04, 2025
My check engine light came on prior to my road trip. I had gotten gas and drove about 5 days before this occurrence. The service department worked me in and made the repair so I could go on my road trip.
Response from the owner Replied: Beverly, thank you for choosing Ed Hicks Imports for your service needs. We're thrilled to hear that our team was able to get you in and ensure that you were road-trip ready. We hope you enjoy this road trip in your Mercedes-Benz, and many more to come. We're always here for your service needs if you need us. Until then, safe travels!
Google Review
- January 04, 2025
Service department and Cashier are wonderful, attentive, helpful & very friendly Thry were awaiting my arrival and had my loaner vehicle waiting for me! Kept me updated on the progress of my vehicle and options on service needing to be done. Washed my vehicle beforeReturning it to me. A-1...
Response from the owner Replied: Rose, thank you so much for your kind words! We are delighted that you had a five-star experience with us and that our team was attentive, helpful, and friendly at your most recent service visit. We strive to ensure that folks aren't bogged down by their auto maintenance, and we're thrilled you were able to continue your day with a loaner. We are so thankful for the opportunity to care for you and your Mercedes-Benz, and we look forward to welcoming you back in the future. Until then, safe travels!
Google Review
- January 04, 2025
Response from the owner Replied: Ben, thank you for choosing Ed Hicks Imports! We're happy to hear you had a five-star-worthy experience with us. Don't hesitate to get in touch with further questions or comments, we're always here for you and your Mercedes-Benz needs. Safe travels!
Google Review
- January 02, 2025
Zack and Israel were outstanding!
Response from the owner Replied: Thank you for your kind words and five star review! We're delighted to hear that our team made your visit to Ed Hicks Imports outstanding. Please don't hesitate to get in touch with further questions or comments; we're always here to assist you with your Mercedes-Benz needs. Safe travels!
Google Review
- December 31, 2024
Roy Tovar with Ed Hicks Mercedes was incredible to work with!Everyone we had encountered was extremely friendly.
Response from the owner Replied: Adriana, thank you for your kind words and for choosing Ed Hicks Imports for your Mercedes-Benz needs! We are delighted that Roy made your experience incredible and that our staff made your visit five-star worthy. We strive to offer the best customer service possible, and we're so glad to hear you received exceptional care! Our team is always here to assist you -- please do not hesitate to reach out should any questions or comments arise. Safe travels!
Google Review
- December 30, 2024
Response from the owner Replied: Noe, thank you for choosing Ed Hicks Nissan! We appreciate your support and are glad you had a five-star-worthy experience with us. If you have any further comments or questions, please get in touch! We're always here to assist. Safe travels!
Google Review
- December 29, 2024
The service department was very friendly! Thank you . I think his name was Alex. Very professional.
Response from the owner Replied: Clare, thank you for choosing Ed Hicks Imports for your Mercedes-Benz service needs! We are delighted to receive your kind words and thanks, and we will be sure to pass your kudos along to Alex and the team. Please do not hesitate to get in touch should further questions, comments, or concerns arise; we're always here to keep your vehicle in tip-top shape! Safe travels!
Google Review
- December 27, 2024
Just purchased a beautiful GLE CLASS SUV !!I Definitely with confidence recommend Ed Hicks Imports for your next vehicle. I truly appreciated the level of professionalism and kindness from their sales representative, Mercedes, she was very helpful..,
Response from the owner Replied: Donna, congratulations on your new Mercedes-Benz GLE! We are delighted to hear that ou had a wonderful experience with us at Ed Hicks Imports, and we'll be sure to pass along your praise to Mercedes. We truly appreciate your trust and recommendation. Please do not hesitate to get in touch should any questions or comments arise in the future. We are always ready to assist with your automotive needs! Enjoy your new GLE and safe travels!
Google Review
- December 24, 2024
Beautiful showroom well maintained areas. Quiet and relaxing atmosphere that makes it easy to do business. Roy Tovar was especially thoughtful. No high pressure selling or up charging. Roy made sure he understood my purchase wish and delivered quality service and a vehicle I am pleased to own....
Response from the owner Replied: Thank you, Roseanne, for your kind words and for sharing your experience! We're thrilled to hear that Roy and Patricia made your car-buying process smooth and enjoyable. Providing a relaxing atmosphere and quality service is always our goal, and we're glad we could meet your expectations. Congratulations on your new vehicle—enjoy the ride! If you need anything in the future, don't hesitate to reach out.
Google Review
- December 21, 2024
Exceptional service!!
Response from the owner Replied: Oriana, thank you for choosing Ed Hicks Imports! We are delighted to hear you had exceptional service with us. We appreciate your trust and support and look forward to welcoming you back in the future! Safe travels!
Google Review
- December 19, 2024
Excellent customer service!!
Response from the owner Replied: Jorge, thank you for choosing Ed Hicks Imports! We are honored to hear that we provided you with excellent customer service -- as is always our goal. Please do not hesitate to reach out with further questions or comments, our team is always here for you and your auto needs! Safe travels!
Google Review
- December 19, 2024
Great service from Alek service man that helped me out !
Response from the owner Replied: Ginger, we are delighted to receive your kind words and five-star rating! We will be sure to pass your kudos along to Alek. Thank you for your trust and support, and don't hesitate to reach out with further comments or questions in the future. Our team at Ed Hicks Imports is always here for you and your auto needs! Safe travels!
Google Review
- December 19, 2024
For a busy professional like myself time is valuable. This was one of the easiest, simplest, no haggle, no stress or pressure luxury car purchase ever. Everyone at Ed Hicks Imports was very professional, attentive to my needs; from Marc the sales consultant, David the manager, and Patricia the...
Response from the owner Replied: Jorge, thank you for your kind words and five-star rating. We're delighted to hear that you had a great purchasing experience with us at Ed Hicks Imports and that we were able to provide you with an expedient, attentive experience. It's always our goal to simplify the process, and we're thrilled to hear we delivered for you. We greatly appreciate your support and recommendation and are always here for your automotive needs. Congratulations on your new-to-you Mercedes-Benz and safe travels!
Google Review
- December 18, 2024
Response from the owner Replied: Michael, thank you for choosing Ed Hicks Imports. We appreciate your support! We'd love to know more about your experience to ensure your next visit is five-star worthy. Please don't hesitate to reach out with further comments or questions. Safe travels!
Google Review
- December 18, 2024
Response from the owner Replied: Dora, thank you for choosing Ed Hicks imports! We're delighted to have earned your trust and support. Please don't hesitate to reach out if you have any further questions or comments. We're always here for you and your auto needs!
Google Review
- December 16, 2024
Wouldn’t go anywhere else!
Response from the owner Replied: David, thank you for your kind words! We are delighted to have earned your trust and to assist with your auto needs! Safe travels!
Google Review
- December 16, 2024
Response from the owner Replied: Rick, thank you for choosing Ed Hicks Imports! We're delighted to hear we've earned your five-star review. Please don't hesitate to get in touch with further questions or comments! Safe travels!
Google Review
- December 16, 2024
The employees are the nicest I have ever dealt with. Not just one but all of them. When I get ready to buy again, this is where I'm buying from Ed Hicks Mercedes.
Response from the owner Replied: Candy, thank you for your kind words! We are delighted to hear that you found our team to be kind. We strive to offer a genuine, caring environment founded on trust and mutual respect -- and we're delighted to hear you had a great experience with us! We truly appreciate your recommendation and trust. Please do not hesitate to reach out with further questions or comments should they arise; we're always here for you and your Mercedes-Benz needs! Safe travels!
Google Review
- December 13, 2024
Great service
Response from the owner Replied: Leah, thank you for choosing Ed Hicks Imports! We're thrilled you experienced five-star service with us. Please don't hesitate to get in touch with further questions or comments. We're always here for your auto needs. Safe travels!
Google Review
- December 10, 2024
I always have the best experience with Ed Hicks Imports they take care of you even after the sale, the service dept is just as pleasant as the sales team. Marc is always so helpful, prompt with any questions we have, Saturday we just purchased our 3rd Mercedes with Ed Hicks if you don’t live in the...
Response from the owner Replied: Jennifer, thank you so much for sharing your kind words with us, and congratulations on your latest purchase!We are thrilled to hear that you're well taken care of by us, whether in service or sales. We strive to provide the best customer service experience possible and are delighted to hear that we have delivered for you! We truly appreciate your support and recommendation. Please do not hesitate to reach out with any questions or concerns should they arise. We're always here for you and your Mercedes-Benz needs!Safe travels, and enjoy your new ride!
Google Review
- December 10, 2024
Mercedes Wilson and her team at Ed Hicks Imports are by THE BEST IN THE BIZ!!Truly at great experience! Thank u so much!!
Response from the owner Replied: Rig, thank you for choosing Ed Hicks Imports! We appreciate your kind words and are delighted to hear that Mercedes and the rest of the team provided you with a great experience! Thank YOU for your trust and support! We look forward to welcoming you back in the future. Safe travels!
Google Review
- December 09, 2024
Excellence above par from the entire team!
Response from the owner Replied: Sherezad, thank you for choosing Ed Hicks Imports for your auto needs! We are grateful for your kind words and support. Safe travels!
Google Review
- December 09, 2024
Roy was amazing. Best sales person I have dealt with in a long time. Made everything easy.
Response from the owner Replied: Thank you for your feedback! We are delighted to hear your experience with us at Ed Hicks Imports was amazing and that Roy made the process easy for you! We are in firm agreement -- he's awesome! We'll be sure to pass along your kudos. Safe travels and thank you again for choosing Ed Hicks Imports!
Google Review
- December 09, 2024
Service at Ed Hicks Mercedes is awesome. I arrived with a flat tire that had to be replaced. They sent me on my way with a loaner vehicle so I didn’t miss an appointment. The dealership is more expensive but worth it for the personal service they provide.
Response from the owner Replied: Linda, thank you for your kind words and five-star rating! We are thrilled that we were able to assist you with your tire replacement and that our loaner services ensured you didn't miss your appointment! Thank you for your support and trust. Safe travels!
Google Review
- December 09, 2024
Response from the owner Replied: Lisa, thank you for choosing Ed Hicks Imports! We're delighted to hear you had a five-star experience with us. Please do not hesitate to get in touch if further questions or comments arise. We're always here for you and your automotive needs! Safe travels!
Google Review
- December 09, 2024
This was the easiest and most smooth transition trading in one Mercedes and then purchasing another. All transactions were expedited in a proficient and timely manner! My beautiful Mercedes was a surprise! Roy was our salesman and he was absolutely amazing! Not only was he extremely knowledgeable,...
Response from the owner Replied: Thank you so much, Becky, for sharing your amazing experience! We’re thrilled to hear that your trade-in and purchase process at Ed Hicks Imports went so smoothly and that Roy made such a positive impression. Roy truly embodies the professionalism, knowledge, and enthusiasm we strive for at Ed Hicks Imports, and we’ll make sure to pass along your glowing compliments to him and the team.Congratulations on your beautiful new Mercedes! We're honored to have been part of this special surprise and look forward to serving you again in the future. Here's to many wonderful journeys ahead!
Cars.com Review
- December 09, 2024
I had the most awesome experience purchasing a Mercedes with Marc Bane at Ed Hicks Mercedes. Marc is knowledgeable, kind, respectful and most of all, down to earth. I highly recommend Marc. He made the car buying experience a delight!
Cars.com Review
- December 09, 2024
I had the most awesome experience purchasing a Mercedes with Marc Bane at Ed Hicks Mercedes. Marc is knowledgeable, kind, respectful and most of all, down to earth. I highly recommend Marc. He made the car buying experience a delight!
Cars.com Review
- December 07, 2024
Ed Hicks Imports has some of the most professional and welcoming staff to date, and Mr. Zach Ingram never fails to go above and beyond for all of my service needs! My husband and I don’t hesitate to think twice when it comes to us making a 2 1/2 hour drive to Ed Hicks Imports for any of our needs...
Cars.com Review
- December 07, 2024
Ed Hicks Imports has some of the most professional and welcoming staff to date, and Mr. Zach Ingram never fails to go above and beyond for all of my service needs! My husband and I don’t hesitate to think twice when it comes to us making a 2 1/2 hour drive to Ed Hicks Imports for any of our needs...
Google Review
- December 07, 2024
Me and my wife recently got a Mercedes Benz EQS from Ed Hicks Imports. We had an amazing experience. Mercedes is the name of the person that took care of us from the beginning to the end. Yes! Her name is also Mercedes.She was incredibly helpful, knowledgeable, and patient throughout the entire...
Response from the owner Replied: Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your wife had a positive time purchasing your Mercedes-Benz EQS. Mercedes (yes, the perfect name for the occasion!) truly exemplifies the dedication and professionalism we strive for, and we’re so glad she was able to guide you seamlessly through the process.We’ll also pass along your kind words to Steven, Pat, and our General Manager – they’ll be delighted to know they made an impact. Enjoy your new EQS, and thank you for recommending Ed Hicks Imports! If you ever need anything in the future, we're here for you. Safe travels!
Google Review
- December 04, 2024
Response from the owner Replied: Thank you for choosing Ed Hicks Imports, Pedro! We appreciate your support. Please feel free to reach out with further questions or comments should they arise. We're always here for you and your auto needs!
Google Review
- December 02, 2024
Very satisfied with the customer service!
Response from the owner Replied: Mike, thank you for your kind words and the five-star rating! We are delighted you have been satisfied with our customer service. We appreciate your trust and support, and look forward to welcoming you back to Ed Hicks Imports in the future! Safe travels, and please get in touch with questions or comments as they arise!
Google Review
- December 02, 2024
Response from the owner Replied: Paulin, thank you for choosing Ed Hicks INFINITI! We are delighted to hear you had a five-star-worthy experience with us.Please don't hesitate to reach out with further questions or comments as they arise. We're always here for you and your automotive needs! Safe travels and thank you again for your support!
Google Review
- November 30, 2024
Excellent service, with perfect customer service! The price was fair too! I highly recommend Ed Hicks!
Response from the owner Replied: Theresa, thank you for your kind words and your recommendation! We are so thrilled to hear that you received excellent service and customer service. We strive to provide the best service and pricing possible, and we're delighted we were able to deliver for you! Thank you again for your trust and support; we look forward to welcoming you back in the future. Until then, safe travels!
Google Review
- November 30, 2024
Response from the owner Replied: Renee, thank you for choosing Ed Hicks Imports! We are so glad to hear you had a five-star experience with us. Please feel free to get in touch with further questions or comments, we're always here for your automotive needs.Safe travels!
Google Review
- November 29, 2024
Would have been 3 stars. The first visit where the work was sub-par and resulted in additional damage. But when I discussed the problem with the Service Manager, he was quick to agree to "make it right".
Response from the owner Replied: Hi Bryan, thank you for sharing your feedback with us. We want to apologize for the initial issues you faced, but we're glad you gave our Service Manager the opportunity to address the situation and make it right for you. We strive to provide excellent service, and we hope to deliver a 5-star experience for you in the future.
Google Review
- November 28, 2024
Catered to my every need!
Response from the owner Replied: Joy, thank you for the five-star review and your kind words! We are so delighted to hear you were well taken care of during your visit to Ed Hicks Imports. We appreciate your support and look forward to welcoming you back in the future. Safe travels!
Google Review
- November 28, 2024
Outstanding sales staff and great customer service.
Response from the owner Replied: Richard, thank you for choosing Ed Hicks Imports! We strive to ensure that every experience is positive and that our team provides a no-pressure, informative, and fair sales experience. We are thrilled to hear that you found our sales staff to be outstanding and experienced great customer service with us. We appreciate your support and are always here for you and your Mercedes-Benz needs! Safe travels.
Google Review
- November 28, 2024
I wish there were more stars so I could give it to the people here at Ed Hicks . Our sales rep Mercedes , was just superb and amazing . She walked us through the whole lot till we found the one car that we loved . She is very professional and courteous. We will go back to Mercedes in future for...
Response from the owner Replied: Imtiaz, thank you for your kind words! We are so delighted to hear that Mercedes provided you with an exceptional experience during your visit at Ed Hicks Imports and helped you find your perfect fit. We'll be sure to pass along your kudos! Enjoy your new Mercedes, and we look forward to your return in the future! Until then, many thanks and safe travels!
Google Review
- November 28, 2024
My 18 year old E350 was doing some strange things electrically. The shop kept my car for 3 weeks to trouble shoot the problem and my car is running well now
Response from the owner Replied: Edgar, thank you for your kind words and for trusting us with your E350! We are delighted we were able to pinpoint the issue and get your Mercedes up and running again. Please feel free to reach out with further questions or comments; we're always here for you and your Mercedes-Benz! Safe travels!
Google Review
- November 24, 2024
Response from the owner Replied: Thank you for choosing Ed Hicks Imports, Becky! We're thrilled to hear you had a five star experience with us. Your input matters to us; please do not hesitate to contact us with further questions or comments should they arise. Safe travels and thank you again for your support!
Google Review
- November 24, 2024
Excellent customer service and follow through!
Response from the owner Replied: Laura, we are delighted to hear that you've received excellent customer service and follow through with us! Our team at Ed Hicks Imports strives to provide the best customer service possible, and we're delighted to hear you're satisfied.
Google Review
- November 24, 2024
I have been having issues with my GLS580But, a soon as I’m calling to get help, they are always ready to take care of my issue and let me use a loaner car or same as what I’m driving to take care of my GLS.I’m very happy with the service at Edhicks.No complaints!
Response from the owner Replied: Vienna, thank you for entrusting the care of your Mercedes GLS580 to the team at Ed Hicks Imports! We are thrilled to hear that you have continued to have great service with our team and have benefitted from our loaner cars while your Mercedes is in the shop. We appreciate your trust and support! Safe travels!
Google Review
- November 23, 2024
Very good serviceMuy buen servicio
Response from the owner Replied: Mario, thank you for choosing Ed Hicks Imports! We are so thankful for your kind words. We appreciate your support and look forward to welcoming you back in the future! Safe travels!
Google Review
- November 23, 2024
Great service, I recommend it to all
Response from the owner Replied: Eli, thank you for your kind words and your recommendation! We are delighted to hear that you've had great service with us here at Ed Hicks Imports, and we're honored to have earned your trust. Thank you for your support and safe travels!
Google Review
- November 22, 2024
Response from the owner Replied: Rebecca, thank you for choosing Ed Hicks Imports! We're delighted to hear you had a five-star experience with us. Please do not hesitate to reach out with further questions or comments. We're always here for you and your automotive needs! Safe travels!
Google Review
- November 21, 2024
Ed Hicks Mercedes Benz staff are always friendly and helpful. Service is good and always on tine. I trust the service advisors here and respect their recommendations.
Response from the owner Replied: Anita, thank you for choosing Ed Hicks Imports! We appreciate your kind words and are delighted to hear that our team is friendly and helpful and provides you with timely, quality service. We are honored to have earned your trust and to be a part of keeping your Mercedes-Benz in peak condition. Please don't hesitate to reach out with further questions or comments. We're always here for you. Safe travels!
Google Review
- November 21, 2024
Response from the owner Replied: Debra, thank you for choosing Ed Hicks Imports! We are so glad to hear you had a five-star experience with our dealership. We appreciate your support, and welcome any further comments or questions you may have in the future! Please feel free to get in touch. We're always here for you and your auto needs. Safe travels!
Google Review
- November 20, 2024
Response from the owner Replied: Martha, thank you for choosing Ed Hicks Imports! We are so happy to hear you had a five-star-worthy experience with our dealership. Please let us know if you have further questions or comments. We're always here to assist you with your auto needs. Safe travels!
Google Review
- November 19, 2024
Fast friendly service
Response from the owner Replied: Joe, thank you for your kind words! We are delighted to hear that you have received both fast and friendly service at Ed Hicks Imports. Our goal is always to ensure the best Mercedes service possible and to get you back on the road as quickly as we can. Thank you for your support, and please do not hesitate to reach out with further questions or comments! Safe travels!
Google Review
- November 18, 2024
Great experience altogether! Roy worked with me to get the best deal possible and I’m thrilled with the end result! I would recommend Ed Hicks to anyone looking for the best deal in the Coastal Bend!
Response from the owner Replied: Shane, thank you for sharing your experience with us! We are so delighted to hear that Roy worked with you to cultivate a great experience and to help you find the best deal possible. We strive to put folks in a vehicle that ticks all of their boxes and meets their budget, and we're thrilled to have delivered for you. Enjoy your new vehicle and please don't hesitate to get in touch with further questions or comments. We're always here for you and your automotive needs. Safe travels!
Google Review
- November 18, 2024
Great service, quick, easy
Response from the owner Replied: Juan, thank you for choosing Ed Hicks Imports for your Mercedes-Benz service needs! We are delighted that you had great service that was also both quick and easy. We strive to get folks back on the road as quickly as possible, and we're thrilled we could deliver for you! Safe travels!
Cars.com Review
- November 17, 2024
The most accommodating and professional service staff ever! They are the reason our family has purchased Mercedes Benz for nearly three decades Avelino and Gabriel are outstanding service team members
Cars.com Review
- November 17, 2024
The most accommodating and professional service staff ever! They are the reason our family has purchased Mercedes Benz for nearly three decades Avelino and Gabriel are outstanding service team members
Google Review
- November 16, 2024
Extremely great experience……..very smooth operation. Mrs. Mari Valant-Luna was very professional, helpful, and had a great personality.
Response from the owner Replied: David, thank you for the five-star rating and your kind words! We are delighted that Mari provided you with a professional, helpful experience. We strive to provide a great, smooth experience to all of our customers and are thrilled to hear we delivered for you. Please feel free to get in touch with further questions or comments as they arise. We appreciate your support and look forward to welcoming you back to Ed Hicks Imports in the future!
Cars.com Review
- November 16, 2024
Excellent service and highly professional staff! I highly recommend everyone to visit! Thank you Ed Hicks Imports!
Cars.com Review
- November 16, 2024
Excellent service and highly professional staff! I highly recommend everyone to visit! Thank you Ed Hicks Imports!
Google Review
- November 16, 2024
Response from the owner Replied: Bart, thank you for the five-star review! We strive to provide excellent experiences at Ed Hicks Imports and are thrilled to have delivered for you. Please feel free to get in touch with further questions or comments as they arise. We appreciate your support and look forward to welcoming you back to Ed Hicks Imports!
Google Review
- November 15, 2024
THE BEST DEAL WITH THE BEST EXPERIENCE!! Ernest and Julie were amazing working together to find me my perfect dream car. I’m wowed at the customer service, hospitality, and providing me with the BEST offer. I went to several other Mercedes dealerships prior and Ed Hicks Imports was all around 10/10...
Response from the owner Replied: Miraina, congratulations on your dream car and thank you so much for your kind words! We are delighted you found the best deal and had the best experience with us! We are honored to have been able to assist you with finding your perfect fit.Ernest and Julie exemplify the customer care we strive for at Ed Hicks Imports, and we will be sure to pass your kudos along. Our team is truly grateful for your trust and recommendation. We're always here for you and your automotive needs -- please don't hesitate to get in touch if questions or comments arise! Safe travels and enjoy!
Google Review
- November 12, 2024
This is the 3rd time I've had this car in. Gabriel is the guy I always talk to. He has always been very respectful and did not talk down to me. He calls my warranty company and works out all the details. They are very patient while I figured out my options, even if that means I keep the "Loaner" a...
Response from the owner Replied: Thank you so much for sharing your experience with us, Laura!We’re delighted to know that Gabriel and our service team have consistently provided the respect, patience, and clear communication you deserve. Taking the time to coordinate with your warranty company and make sure you’re fully informed about your options is all part of our commitment to exceptional service, and we’re glad to hear it’s made a positive impact.We appreciate the trust you’ve placed in us to help keep your daughter’s car running strong, and we're here whenever you need us. Please don’t hesitate to reach out with any more questions—Gabriel and the team are always happy to help!Safe travels!
Google Review
- November 10, 2024
Response from the owner Replied: Thank you for choosing Ed Hicks Imports! We're delighted that you had a five-star experience with us. Please feel free to reach out with any further comments or questions. We're always here for you and your auto needs! Safe travels, and thank you again for your support.
Google Review
- November 08, 2024
Response from the owner Replied: Roxanne, thank you for choosing Ed Hicks Imports! We are delighted to hear you had a five-star experience with us. We appreciate your trust and support and are always here for you and your automotive needs. Please don't hesitate to get in touch with further questions or comments. Safe travels!
Google Review
- November 07, 2024
Response from the owner Replied: Lisa, thank you for choosing Ed Hicks Nissan! We are thrilled to hear we've earned five-stars. We're always here for you and your Nissan needs, please do not hesitate to reach out with any questions or further feedback. Safe travels!
Google Review
- November 04, 2024
Provided discount. Completed work in a timely manner
Response from the owner Replied: Colin, thank you for taking the time to leave us a review. We are glad to hear your work was completed in a timely manner and that we were able to provide you a discount.We appreciate your business and trust. Please feel free to reach out to us with further comments or questions -- we'd love to ensure your next visit to Ed Hicks Imports is five-star worthy.
Google Review
- November 03, 2024
Excellent service in the part's department. They are very courteous, knowledgeable.
Response from the owner Replied: David, thank you for your kind words! We are thrilled to hear you had an excellent experience with our parts department and that our team demonstrated courtesy and automotive expertise while assisting you. Thank you for choosing Ed Hicks Imports for your Mercedes-Benz parts needs! We look forward to welcoming you back in the future!
Google Review
- November 02, 2024
Response from the owner Replied: Thank you for the 5-star rating, Jessica! We are glad you had a positive experience with us. If you have any feedback or suggestions for us, please feel free to share.
Google Review
- October 31, 2024
The guys worked late into the evening to get our Sprinter van fixed since it is our home away from home!
Response from the owner Replied: George, Thank you for sharing your experience with us! It was our pleasure to get your Mercedes Sprinter back on the road so you can continue traveling and exploring. We are so thankful for your trust and support and are always here for your automotive needs.Safe travels and enjoy your "home away from home"!
Google Review
- October 31, 2024
My service technician Eric S. was awesome! Amazing customer service and very knowledgeable. The service writing Alek was great too!!!
Response from the owner Replied: Thank you for sharing your experience with us and for choosing Ed Hicks Imports.We are delighted that Eric S. and Alek ensured your visit to Ed Hicks Imports was awesome, and we will be sure to pass your kudos along. Please do not hesitate to reach out with further questions or comments, we're always here for you and your automotive needs! Safe travels!
Google Review
- October 30, 2024
Great place
Response from the owner Replied: David, thank you for your kind words and the five-star review! We are grateful for your trust and support and look forward to welcoming you back to Ed Hicks Imports in the future. In the meantime, please do not hesitate to get in touch with any questions or comments. Safe travels!
Google Review
- October 30, 2024
Very good serviceMuy buen servicio
Response from the owner Replied: Carmen, thank you for taking the time to leave us a kind review! We are so happy to hear that you had very good service with us. We are grateful for your trust and support and hope to serve you again in the future! Please do not hesitate to give us a call with any questions. We're here for you! Safe travels!
Google Review
- October 30, 2024
Mari Valent, our salesperson and friend, was wonderful. Experience was great. People at Ed Hicks are super.
Response from the owner Replied: Claudia, thank you for your kind words! We are delighted that Mari took wonderful care of you and that you had a great experience with us at Ed Hicks Imports! Thank you for your support and trust. We look forward to serving you again in the future!
Google Review
- October 30, 2024
If you are looking to buy a car, I highly recommend you see Mari Valent at Ed Hicks Imports!!! She goes above and beyond to make sure you get exactly what you are looking for. She knows the business better than anyone in town!! 5 STARS!!!!
Response from the owner Replied: Celina, thank you for choosing Ed Hicks Imports for your latest vehicle purchase! We are so thrilled to hear that you're having fun driving your car, and that Marissa found you exactly what you needed. We appreciate your trust and kind words. Please do not hesitate to reach out with questions should they arise! Our team is always here for you and your auto needs. Safe travels and congratulations!
Google Review
- October 29, 2024
Very good service!
Response from the owner Replied: Patricia, thank you for your kind words!We are delighted to hear you had five-star worthy service with us at Ed Hicks Imports. We appreciate your trust and support and look forward to welcoming you back in the future! Please don't hesitate to reach out with further questions or comments. Safe travels!
Google Review
- October 26, 2024
I love the showroom. The sales people were awesome very polite very courteous very helpful. I would recommend Hicks imports to other people and family members.
Response from the owner Replied: Kathy, we are delighted to hear that you love our showroom and that we have earned your recommendation! We strive to provide a professional, welcoming experience, and we are delighted to hear that our team at Ed Hicks Imports has delivered. Thank you for choosing Ed Hicks Imports. We are grateful for your trust and support and look forward to welcoming you and your loved ones in the future. Safe travels!
Google Review
- October 24, 2024
Response from the owner Replied: Thank you so much, Joe, for the glowing review! We're thrilled to hear that you and your family have had such a positive experience with us, from sales to service. It's fantastic to know that Eddie, Chance, and Alek have been there to provide the top-notch service and support you deserve. We’re here whenever you need us, and we look forward to continuing to go above and beyond for you. Thank you again for being a valued member of our dealership family!
Google Review
- October 24, 2024
Excellent service in a relaxed environment.
Response from the owner Replied: Charles, thank you for taking the time to leave us a review!We are delighted to hear that you received excellent service and enjoyed a relaxed environment while at Ed Hicks Imports. It is our goal to ensure that our customers and their vehicles are well cared for, and our pleasure to serve you. We appreciate your trust and support and look forward to welcoming you back to Ed Hicks Imports in the future.
Google Review
- October 23, 2024
Alek was my advisor for this service I got and he was amazing! He kept me updated on all the details of my vehicle and made sure to give me heads up on wait times! The technicians are very knowledgeable and help their advisors explain everything to customers and keep them safe in their vehicles! I...
Response from the owner Replied: Thank you for your fantastic review, Elizabeth!We’re delighted to hear that you were provided such excellent service and were well-informed throughout your visit.Our team of technicians and advisors work hard to ensure everything is done thoroughly, so it’s great to know you left with peace of mind.We appreciate your trust and look forward to assisting you again in the future! Safe driving!
Google Review
- October 23, 2024
Everyone is friendly and knowledgeable.
Response from the owner Replied: Thank you for your review, Kenneth! We're happy to hear that you found our team friendly and knowledgeable. Providing great service is important to us, and we’re glad we could meet your expectations. We look forward to serving you again!
Google Review
- October 22, 2024
Fast and professional.
Response from the owner Replied: Mark, thank you for choosing Ed Hicks Imports! We are delighted that you had a fast and professional experience with us. We appreciate your trust and support.
Google Review
- October 21, 2024
Response from the owner Replied: Thank you for choosing Ed Hicks Imports, Anne! We are grateful for your five-star review and the opportunity to meet your automotive needs.Please do not hesitate to reach out with further questions or feedback.
Google Review
- October 18, 2024
Roy Tovar was an awesome salesman, told him what we wanted and he overshot the mark and we couldnt be happier with the new SUV. Thanks Roy and team.
Response from the owner Replied: Thank you for the kind words, Justin!We're thrilled to hear that Roy and the team exceeded your expectations in finding the perfect SUV for you. It’s always our goal to go above and beyond for our customers, and we’re so glad Roy delivered that experience. If you ever need anything or have any questions about your new SUV, don’t hesitate to reach out. We appreciate your trust in Ed Hicks Imports and look forward to serving you again in the future!
Google Review
- October 16, 2024
Had the part and got me in immediately to replace. They were phenomenal.
Response from the owner Replied: Thank you for your kind review, Julie! We are thrilled that we were able to quickly and efficiently assist you with your Mercedes-Benz repair. We appreciate your support and trust and hope to welcome you back to Ed Hicks Imports for your future automotive needs!
Google Review
- October 16, 2024
Response from the owner Replied: Thank you for the five-star rating, Sharlene! We are thrilled to hear you had an excellent experience with us. Please reach out if you have further feedback. Your experience is of the utmost importance to our team!
Google Review
- October 15, 2024
Ed Hicks Imports in Corpus Christi, TX are the best! They worked above and beyond the norm to successfully make our dreams come true!#HisAndHersPlusOne vehicles!!!!!!What a blessing! Thank you Ernest and David! You both are truly the BEST!We thank God for you!
Response from the owner Replied: Thank you for your kind words, Beverly! We are honored to have assisted you and your husband in achieving your automotive dreams and thrilled to hear we went above and beyond your expectations throughout the process! We will be sure to relay your kind words to Ernest and David! We appreciate your trust and support and look forward to welcoming you back in the future. The Ed Hicks Imports family is always here for you! Wishing you safe travels for the road ahead!
Google Review
- October 15, 2024
Large job needed to be done on my Mercedes and Gabriel helped me understand the problem and help with pricing as well. Ed hicks will always ask you before doing something to your vehicle. I will return to finish the rest of the process I started.
Response from the owner Replied: Thank you for sharing your experience with us, Brian! We appreciate your kind words, and above all, your trust. We are delighted that Gabriel ensured you understood your repair and worked through pricing with you. It's always our goal to ensure a transparent experience and to empower customers in caring for their Mercedes. We appreciate your support and look forward to getting your Mercedes back on the road!
Google Review
- October 12, 2024
Response from the owner Replied: Thank you for the five-star rating, Paola! We appreciate your support! Please let us know if you have further comments or questions. Thank you for choosing Ed Hicks Imports.
Google Review
- October 11, 2024
Response from the owner Replied: Thank you for the five-star rating, Mike! We are thrilled to hear you had a great experience with us at Ed Hicks Imports. Please feel free to reach out if you have further feedback. We appreciate your support!
Google Review
- October 10, 2024
My wife and I recently purchased a 2025 Mercedes-Benz GLC 300 W4 from Ed Hicks Imports in Corpus Christi, Texas. The experience overall was excellent. We negotiated a bit of a deal on our new car and got what I thought was a fair value on our trade-in. Mark Bane, our sales person, was not only fun...
Response from the owner Replied: Thank you for your five-star review and kind words, Nils! We are so thrilled to hear that your experience with purchasing your new 2025 Mercedes-Benz GLC 300 W4 was excellent and that Mark offered both a fun and knowledgeable shopping experience. We appreciate your recommendation and support! We hope you enjoy your new Mercedes for miles to come!
Google Review
- October 10, 2024
Response from the owner Replied: Thank you for the five-star rating, Randy! We appreciate your trust and support. Please reach out of you have further questions or comments. We're always here for you!
Google Review
- October 09, 2024
Response from the owner Replied: Thank you for the five-star review, Geanine! We appreciate your support and are thrilled to hear you had a great experience with us at Ed Hicks Imports. Please feel free to reach out with further comments or questions. We appreciate your trust!
Google Review
- October 09, 2024
Ms.Mercedes was exceptional !! 👌 Definitely will be coming back to her for my second vehicle when ready! She not only got me my dream car but she was able to give it to me in my price range.I am more than satisfied with my new purchase! ❤️
Response from the owner Replied: Thank you so much for sharing your experience with us, Mirna! We're thrilled to hear that Mercedes went above and beyond to help you get your dream car within your budget. We strive to help folks find a vehicle that fits your budget, needs, and wants, too -- and we're delighted to hear Mercedes delivered for you! We greatly appreciate your trust and look forward to welcoming you back when you're ready for your second vehicle. In the meantime, don't hesitate to reach out if you have any questions. We're always here for you. Enjoy your new ride, and thank you for choosing us! ❤️
Cars.com Review
- October 09, 2024
Great service great dealer Ted Cooper was a great person. Worked with me to find job and he selected what I needed and delivered. I appreciate his experience and friendship.
Cars.com Review
- October 09, 2024
Great service great dealer Ted Cooper was a great person. Worked with me to find job and he selected what I needed and delivered. I appreciate his experience and friendship.
Google Review
- October 07, 2024
Traded in for bigger and better with Roy. He made the buying experience so smooth and straight forward and went above and beyond. Will be back!
Response from the owner Replied: Thank you for sharing your experience with us, Rachel! We are thrilled to hear that Roy provided you with a smooth, straightforward buying experience. We strive to provide exceptional customer experiences and are thrilled that you received "above and beyond" service with Roy. We're grateful for your support and trust and look forward to welcoming you back to Ed Hicks Imports! Safe travels!
Google Review
- October 06, 2024
Excellent customer service. I would highly recommend this location. 😄
Response from the owner Replied: Thank you for the kind words and five-star rating, Antonia! We strive to offer top-notch customer service and are thrilled to hear about your experience with us. We greatly appreciate your recommendation and look forward to welcoming you back to Ed Hicks Imports in the future!
Google Review
- October 05, 2024
Amazing car, amazing Staff& amazing service! Ernest is a wonderful person to deal with. He had the car clean& in the showroom with a big red bow! I highly recommend Ed Hicks
Response from the owner Replied: Thank you for taking the time to leave us a review, Tracy -- and for the gorgeous beach shot of your Mercedes! We are thrilled that you had an amazing experience with us and are loving your new vehicle. We'll be sure to give Ernest your kudos! We greatly appreciate your trust and support and hope you'll enjoy your Mercedes for miles to come!
Google Review
- October 04, 2024
Walking into dealerships we were greeted and Roy immediately listened to our needs and wants for a vehicle. We came into the dealership looking for a certain vehicle and Mr. Tovar went above the call and helping us find the right fit. Thank you Mercedes Benz and Mr Tovar!
Response from the owner Replied: Thank you for your kind review! We are so thrilled to hear that your needs were both heard and met at Ed Hicks Imports. We strive to ensure that we find the right fit for folks, and are thrilled Mr. Tovar helped you find yours. Thank you for choosing Ed Hicks Imports, we're always here to assist you with your Mercedes Benz needs!
Cars.com Review
- September 30, 2024
Excellent and clean dealership. Personal is friendly and helpful of all Mercedes inventory. If looking for a Mercedes automobile or SUV, go to Ed hicks Import in Corpus Christie,TX.
Cars.com Review
- September 30, 2024
Excellent and clean dealership. Personal is friendly and helpful of all Mercedes inventory. If looking for a Mercedes automobile or SUV, go to Ed hicks Import in Corpus Christie,TX.
Google Review
- September 30, 2024
Professional and courteous
Response from the owner Replied: Thank you for the kind words, Russel! We are thrilled to hear that you had a professional and courteous experience with us. We appreciate your support and look forward to welcoming you back to Ed Hicks Imports!
Cars.com Review
- September 30, 2024
Very professional, friendly and knowledgeable staff and service representative. Loaner car really helped! Thank you!
Cars.com Review
- September 30, 2024
Very professional, friendly and knowledgeable staff and service representative. Loaner car really helped! Thank you!
Google Review
- September 30, 2024
Ernest was great and patient. Dealership went above and beyond to earn our business.
Response from the owner Replied: Thank you for the kind words, Fernando! We are delighted to hear that Ernest provided you with great and patient service. Our team is dedicated to going above and beyond for our valued customers; we're not happy unless you are. We appreciate your business and hope to see you again soon at Ed Hicks Imports.
Google Review
- September 28, 2024
Always A+ service (with a smile) everytime I have a appointment.
Response from the owner Replied: Thank you for the kind words and five-star review, S. Winfrey! We appreciate your trust and loyalty. Our team strives to perform the best Mercedes service possible and to provide a welcoming, kind environment -- and we're thrilled to hear we've delivered.We look forward to welcoming you back to Ed Hicks Imports!
Google Review
- September 28, 2024
Response from the owner Replied: Thank you for sharing your experience with us, Arieka! We are delighted to hear you had a five-star experience with us. We appreciate your trust and hope to welcome you back to Ed Hicks Imports in the future for all of your Mercedes Benz needs.
Google Review
- September 28, 2024
Response from the owner Replied: Thank you for the five-star review, Betty! We're so glad you had an excellent experience with us. We appreciate your trust and are always here for your Mercedes needs.
Google Review
- September 27, 2024
Friendly staff. Always a great experience. Thank you to Mrs. Hicks for her continued generous support of the Art Museum of South Texas.
Response from the owner Replied: Thank you for the kind words, Gerald! We're so glad to hear you had a five-star-worthy experience at Ed Hicks Imports and that our team continues to provide friendly, great service. Community is everything to us -- and we're so grateful to be able to support community initiatives like the Art Museum of South Texas. We'll be sure to pass along your thanks to Mrs. Hicks! Thank you again for your trust and loyalty.
Cars.com Review
- September 27, 2024
I bought a 2019 C300 with 33000mi it now has 48000mi it started running rough I took it in to Ed Hicks service turned out it needed a new cylinder #4 they had it ready in 4 business days. I was impressed. But not impressed with Mercedes Benz USA executive referral manager. I requested support...
Cars.com Review
- September 27, 2024
I bought a 2019 C300 with 33000mi it now has 48000mi it started running rough I took it in to Ed Hicks service turned out it needed a new cylinder #4 they had it ready in 4 business days. I was impressed. But not impressed with Mercedes Benz USA executive referral manager. I requested support...
Google Review
- September 25, 2024
Response from the owner Replied: Thank you for the 5-star rating, Roland! We are thrilled to hear about your positive experience with us. Your feedback is greatly appreciated!
Google Review
- September 21, 2024
Response from the owner Replied: Thank you for the 5-star rating, Wil! We are glad to hear that you had a positive experience with us. If you have any feedback or suggestions for us, feel free to share. We look forward to serving you again in the future!
Google Review
- September 21, 2024
Marc Bane was a great salesman. He is courteous, friendly and worked with his quite well
Response from the owner Replied: Thank you for the kind words, Brenda! We are glad to hear that Marc provided you with excellent service. We strive to ensure all our customers have a positive experience at every visit. We appreciate your feedback and hope to see you again soon at Ed Hicks Imports!
Google Review
- September 20, 2024
Response from the owner Replied: Thank you for the 5-star rating, Sal! We are thrilled to hear that you had a positive experience with us. If you have any further feedback or questions, feel free to reach out. We hope to see you again soon!
Google Review
- September 18, 2024
Very pleasant and helpful great dealership
Response from the owner Replied: Thank you for your kind words, Ben! We're delighted to hear that you found our dealership to be very pleasant and helpful. We appreciate your feedback and hope to see you again soon at Ed Hicks Imports!
Google Review
- September 18, 2024
I can't thank Ed Hicks Imports enough for helping me find my dream car for the second time! This is my second experience purchasing a vehicle with them, and I continue to be amazed by how seamless they make the process. It truly is the easiest car-buying experience I've ever had.Mercedes, my...
Response from the owner Replied: Thank you so much for your kind words, Daisy! We are thrilled to hear that you had another great experience with us at Ed Hicks Imports. We appreciate your continued trust in us and we are delighted that Mercedes could assist you in finding your dream car once again. We will always strive to provide you with the best car-buying experience possible. Thank you for choosing Ed Hicks Imports!
Google Review
- September 16, 2024
From the time you arrive, your treated like a client. Every curtesy is extended and the quality of work is whats to be expected. I only go there for my Mercedes needs.
Response from the owner Replied: Thank you for your kind words, Sean! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and quality work for all our clients, and we're glad to hear we hit the mark with you. We are so grateful for your trust and look forward to serving you again for your Mercedes needs.
Google Review
- September 13, 2024
I have worked with Ed Hicks on my last 2 car purchases. They are very service oriented and took good care of me. I love the Mercedes i purchased there too!
Response from the owner Replied: Thank you for choosing Ed Hicks Imports for your car purchases! We are thrilled to hear that you enjoyed the service and that you love your Mercedes. We look forward to serving you again in the future!
Google Review
- September 13, 2024
I highly recommend Ed Hicks Imports. The customer service is Second to none. “The vehicle quality is consistently outstanding, exceeding my expectations every time.” I was completely impressed with my Sales person, Marc Bane, whose professionalism and knowledge was well received. I’m over the...
Response from the owner Replied: Thank you so much for your kind words, Julie! We are thrilled to hear about your positive experience at Ed Hicks Imports. We take pride in providing top-notch customer service and high-quality vehicles that exceed expectations. We will make sure to pass along your compliments to Marc. Enjoy your 2025 GLC to the fullest!
Google Review
- September 09, 2024
We always feel like we are part of the family at Ed Hicks. We have a pre owned GLK that we didn’t even buy from Ed Hicks, but when I go in for service we receive top notch service every time.
Response from the owner Replied: Thank you for your kind words, Matthew! We are thrilled to hear that you feel like part of the family at Ed Hicks Imports. Providing top-notch service is our priority, and we are glad to have the opportunity to take care of your GLK. We look forward to your next visit!
Google Review
- September 08, 2024
Response from the owner Replied: Thank you so much for rating us 5 stars, Jade! We're thrilled to hear that you had a great experience with us at Ed Hicks Imports. If you have any suggestions on how we can further improve, feel free to share. We look forward to serving you again in the future!
Google Review
- September 04, 2024
Great service in a timely manner 👍🏽
Response from the owner Replied: Thank you for the kind words, Ovie! We are thrilled to hear that you had a great experience with our service. We look forward to serving you again in the future at Ed Hicks Imports!
Google Review
- September 04, 2024
Response from the owner Replied: Thank you for your 5-star rating, Ilnah! We are thrilled to hear that you had a great experience at our dealership. We look forward to seeing you again at Ed Hicks Imports.
Google Review
- September 02, 2024
Excellent customer service been dealing with the Hicks auto group for years this is my third purchase
Response from the owner Replied: Thank you for your continued support, Alan! We are thrilled to hear that you have had a great experiences with our customer service team. We truly appreciate your loyalty to Ed Hicks Imports and look forward to assisting you with any future automotive needs.
Google Review
- September 01, 2024
Excellent care and attention to detail and concerns of the customer! Gabriel was great!
Response from the owner Replied: Thank you for your kind words, Judith! We are delighted to hear that you had an excellent experience at our dealership. Our team, including Gabriel, always strives to provide top-notch care and attention to all our customers. We look forward to serving you again in the future!
Google Review
- August 31, 2024
Response from the owner Replied: Thank you for your positive rating, Jeffrey! We are glad to hear that you had a great experience with us. If you have any suggestions on how we can further improve, feel free to let us know.
Google Review
- August 30, 2024
Response from the owner Replied: Thank you for the 5-star rating, Jae Kim! We are delighted to hear about your positive experience with us at Ed Hicks Imports. We appreciate your support and hope to see you again soon.
Google Review
- August 29, 2024
Easy in for scheduled maintenance, knowledgeable/courteous advisor, timely completion. Thank you
Response from the owner Replied: Thank you for the kind words, Charlie! We are delighted to hear that you had a positive experience with us. We look forward to serving you again in the future at Ed Hicks Imports!
Google Review
- August 29, 2024
Friendly, Excellent ServiceAmables,Excelente Servicio
Response from the owner Replied: Thank you for your kind words! We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future, Diana!
Google Review
- August 28, 2024
Response from the owner Replied: Thank you for the 5-star rating! We are thrilled to hear that you had a great experience at our dealership. We appreciate your feedback and look forward to seeing you again soon.
Cars.com Review
- August 28, 2024
Excellent services by the friendly sales group. Not pushing on making a sale happen. We received and excellent deal for my family.
Cars.com Review
- August 28, 2024
Excellent services by the friendly sales group. Not pushing on making a sale happen. We received and excellent deal for my family.
Google Review
- August 27, 2024
Response from the owner Replied: Thank you for the 5-star rating, Lawrence! We are delighted you had a positive experience at our dealership. Your satisfaction is our top priority and we look forward to assisting you again in the future at Ed Hicks Imports.
Google Review
- August 25, 2024
The Ed Hicks staff is always courteous and professional. An estimate of time and cost is forwarded providing a time frame and an amount for which I can prepare.I love using one of their loaner cars.
Response from the owner Replied: Thank you for your kind words, Alexis! We're delighted to hear that you had a great experience with staff. We strive to provide transparent service with clear time and cost estimates to make your visit as seamless as possible, and we're so glad that was your experience with us! Looking forward to serving you again at Ed Hicks Imports!
Google Review
- August 24, 2024
Excellent serviceHighly recommendedCustomer service great!Need service they will provide you best service you can get!
Response from the owner Replied: Thank you for your kind words, Jacob! We are delighted to hear that you had an excellent experience with us. Our team always strives to provide the best customer service possible. We look forward to serving you again in the future!
Google Review
- August 24, 2024
Response from the owner Replied: Thank you for the 5-star rating, Teresa! We are thrilled to hear that you had a great experience with us. We look forward to welcoming you back to Ed Hicks Imports soon!
Google Review
- August 24, 2024
Response from the owner Replied: Thank you for the 5-star rating, Stephanie! We are delighted to hear that you had a great experience with us at Ed Hicks Imports. We appreciate your support and hope to see you again soon!
Google Review
- August 22, 2024
Negotiating was handled adequatley and fast.
Response from the owner Replied: Thank you for your kind words! We are glad to hear that your car buying process was handled quickly and met your expectations! We always strive to ensure that we find folks a great deal and ensure a positive experience, and we're delighted that was the case with your visit to Ed Hicks Imports. We appreciate your feedback and hope to see you again soon.
Google Review
- August 22, 2024
Very good service
Response from the owner Replied: Thank you for your kind words, Juergen! We are delighted to hear that you had a great experience with our services. We appreciate your support and hope to see you again soon at Ed Hicks Imports!
Google Review
- August 21, 2024
We went in they had the vehicle ready to Go just do a little paper work and out the door with , a Big smile 😃 and enjoy my new ride Thank you to all the staff for such a smooth purchase it truly am so happy and special thanks to Mr Roy Tovar for going far and beyond for all he did for us ,,
Response from the owner Replied: Thank you for choosing Ed Hicks Imports for your new ride, Toni! We are delighted to hear that you had such a smooth purchase experience with us. Our team is dedicated to providing excellent service to all our customers. We'll pass along your thanks to Roy! We hope you enjoy your new vehicle to the fullest and hope to see you again in the future!
Google Review
- August 21, 2024
Response from the owner Replied: Thank you for the 5-star rating, Randy! We appreciate your support and hope to see you again soon.
Google Review
- August 19, 2024
Response from the owner Replied: Thank you for the 5-star rating, Tyler! We are glad to hear that you had a great experience with us. If you have any feedback or suggestions, feel free to share. We look forward to welcoming you back to Ed Hicks Imports soon!
Google Review
- August 19, 2024
Abelino and his team always provide great service.
Response from the owner Replied: Thank you for your kind words, Richard! We are thrilled to hear that you always receive great service from Abelino and our team. We appreciate your support and look forward to serving you again in the future!
Google Review
- August 18, 2024
The staff are all professionals. You can tell they want 100% satisfaction!
Response from the owner Replied: Thank you for your kind words, Sam! We are thrilled to hear about your positive experience with our staff. Customer satisfaction is definitely our top priority at Ed Hicks Imports, and we're so glad that was apparent during your visit with us! We appreciate your trust and we're always here for your automotive needs!
Google Review
- August 18, 2024
Great customer service. Prompt service.
Response from the owner Replied: Thank you for the wonderful feedback, Arnette! We are delighted to hear that you had a great experience with our customer service and that you received prompt service. We appreciate your support and look forward to serving you again in the future!
Cars.com Review
- August 16, 2024
Excellent representatives, techs and service. I had an appointment and everything went well including courtesy shuttle.
Cars.com Review
- August 16, 2024
Excellent representatives, techs and service. I had an appointment and everything went well including courtesy shuttle.
Google Review
- August 16, 2024
Response from the owner Replied: Thank you for the 5-star rating, Michelle! Apologies for our late response. We are ecstatic to hear that you had a great experience at Ed Hicks Imports. We hope to see you again soon!
Google Review
- August 16, 2024
Found my problem that a different dealer did not find. Car is working great! Friendly, timely service.
Response from the owner Replied: Thank you for choosing Ed Hicks Imports for your car service needs. We are delighted to hear that we could help resolve the issue that another dealer missed. Your satisfaction and the performance of your car are our top priority. We appreciate your kind words and look forward to serving you again in the future.
Google Review
- August 16, 2024
Response from the owner Replied: Thank you for visiting Ed Hicks Imports and for the 5-star rating, Minga! We are glad to hear that you had a great experience with us. If you have any questions or need assistance in the future, feel free to reach out.
Google Review
- August 14, 2024
Highly recommend Ed Hicks Imports! I knew exactly what car I wanted and Ernest updated us as soon as they received the car! I absolutely love my new Mercedes- Benz! Thank you to the whole team!
Response from the owner Replied: Thank you for the glowing review, Mercede! We're delighted to hear that Ernest provided you with excellent service and that you are enjoying your new Mercedes-Benz. We appreciate your recommendation and look forward to serving you again in the future!
Google Review
- August 14, 2024
Drove 2.5 hours to go see a car at Hicks in Corpus Christi. Unfortunately the car did not meet my expectations. The sales person, Mercedes was very helpful and understanding. She made sure I didn’t leave without me being completely satisfied. Mercedes went above and beyond to find me a car. Thank...
Response from the owner Replied: Thank you for making the trip to visit us at Hicks Imports in Corpus Christ, Joey! We're glad to hear that Mercedes was able to assist you even though the initial car you were interested in didn't meet your expectations. We strive to ensure all our customers leave completely satisfied when they leave our lot, and are so glad that was your experience with us. Thank you for your kind words and for giving us the opportunity to assist you. We're grateful for your business and trust!
Google Review
- August 14, 2024
Thank-you Marc Bane at Mercedes Ed Hicks imports for making our car shopping experience a pleasant one! You were so very helpful and kind to us! You weren't speaking like a salesman but like a friend helping us make the right choice in the vehicle we were looking for! Thanks again! We really...
Response from the owner Replied: Thank you for your kind words, Eloisa! We are thrilled to hear about your positive experience with us at Ed Hicks Imports. We are committed to providing a friendly and helpful environment for all our customers. We appreciate your recommendation and are so glad we could assist you in finding the perfect vehicle. Thank you for choosing Ed Hicks Imports!
Google Review
- August 14, 2024
Mercedes Benz out of Corpus service was excellent. Abilene is a great service advisor. They have always given me great service.
Response from the owner Replied: Thank you for sharing your experience with us, Carmen! We are thrilled to hear that you received excellent service for your Mercedes Benz with us. Our team at Ed Hicks Imports always strives to provide top-notch service to our customers. We look forward to serving you again in the future!
Google Review
- August 12, 2024
Response from the owner Replied: Thank you for the 5-star rating, Rachna! We're delighted to hear that you had a great experience with us. We look forward to serving you again in the future!
Google Review
- August 12, 2024
Service is good
Response from the owner Replied: Thank you for your kind words, Elda! We are glad to hear that you enjoyed our service at Ed Hicks Imports. Thank you for choosing us!
Google Review
- August 11, 2024
Response from the owner Replied: Thank you for the 5-star rating, Nancy! We are glad to hear that you had a great experience with us. We look forward to welcoming you back to Ed Hicks Imports in the future!
Google Review
- August 09, 2024
Mercedes was absolutely amazing, went out of her way to do everything she could to help me and the transaction was seamless!
Response from the owner Replied: Thank you for the wonderful review, Kristi! We are thrilled to hear that Mercedes provided you with amazing service and a seamless transaction experience. We appreciate your kind words and hope to see you again soon at Ed Hicks Imports!
Google Review
- August 09, 2024
Great customer service shown in the service department. Friendly, fast, and efficient. And loaner car was the cherry on top. Thank you, Zach!
Response from the owner Replied: Thank you for your kind words, Judy! We are thrilled to hear that you had a great experience with our service department. Our team works hard to provide friendly, fast, and efficient service to all our customers. We're glad the loaner car added to your satisfaction. We appreciate your feedback!
Google Review
- August 08, 2024
Mr. Peña really helped me get in and out of the service department quickly and was “on the job”. Thank you!
Response from the owner Replied: Thank you for your kind words, Lauren! We're delighted to hear that you had a five-star experience with our service department! We appreciate your feedback and are always here to help you out.
Google Review
- August 08, 2024
Response from the owner Replied: Thank you for your five-star review, Bill! We appreciate your support and hope to see you back at Ed Hicks Imports in the future.
Google Review
- August 07, 2024
Gabriel in parts in service was so awesome he assisted us with our car and made sure to help us out anyway he could he was very understanding and quick to get us back our vehicle definitely need more employees like him around!
Response from the owner Replied: Thank you for your kind words, Duda! We are thrilled to hear that Gabriel in parts and service provided you with awesome assistance. We truly appreciate your feedback and look forward to serving you again in the future.
Google Review
- August 07, 2024
Response from the owner Replied: Thank you for taking the time to leave us a review! We are glad to hear that you had a great experience with us. We're always here for your automotive needs! If you have any suggestions on how we can improve our services, please feel free to let us know.
Google Review
- August 07, 2024
Great service!!!
Response from the owner Replied: Thank you for the positive feedback, Frank! We are glad to hear that you had a great experience with our service. If you need any assistance in the future, feel free to reach out to us.
Google Review
- August 07, 2024
Response from the owner Replied: Thank you for your 5-star rating! We are glad to hear that you had a great experience with us. If you have any suggestions for how we can improve, please feel free to share.
Google Review
- August 05, 2024
Response from the owner Replied: Thank you for your 5-star rating, Aaron! We appreciate your feedback, it means a lot to our team. Thank you for your trust! We hope to see you again soon at Ed Hicks Imports!
Google Review
- August 04, 2024
Everyone is really helpful and nice !
Response from the owner Replied: Thank you for your kind words, Kathya! We are thrilled to hear that our team was able to provide you with helpful and friendly service. We hope to see you again at Ed Hicks Imports soon!
Google Review
- August 04, 2024
Response from the owner Replied: Thank you for the 4-star rating, Lilia! We appreciate your feedback and are glad to hear you had a positive experience with us. Let us know if there's anything we can do next time to ensure you have a five-star experience at Ed Hicks Imports!
Google Review
- August 03, 2024
Response from the owner Replied: Thank you so much for the 5-star rating, Bill! We are glad to hear that you had a positive experience with us at Ed Hicks Imports. Your satisfaction is our top priority and we look forward to welcoming you back in the future! Please don't hesitate to reach out if you have further feedback!
Google Review
- August 03, 2024
Response from the owner Replied: Thank you for your 4-star rating, Harold! We're glad you had a positive experience with us at Ed Hicks Imports. If you have any feedback or suggestions for us, please feel free to share. We'd love to ensure your next visit is 5-star worthy!
Google Review
- August 02, 2024
The service provided was quick and efficient for the warranty work done on my vehicle. Alek did a great job keeping me up to date throughout the process. Would definitely recommend to all my friends and family.
Response from the owner Replied: Thank you for sharing your experience, Steven! We're thrilled to hear that Alek provided you with efficient service and excellent communication throughout the warranty work on your vehicle. We appreciate your recommendation and look forward to assisting you, your friends, and family in the future. Thank you for trusting Ed Hicks Imports with your service needs!
Google Review
- July 31, 2024
Response from the owner Replied: Thank you for the kind 5-star rating, Mabel! We are glad to hear that you had a positive experience with us at Ed Hicks Imports. We look forward to serving you again in the future!
Google Review
- July 31, 2024
Response from the owner Replied: Thank you for the 5-star rating! We are thrilled to hear that you had a positive experience with us. If you have any feedback or suggestions for how we can improve, please feel free to let us know.
Google Review
- July 28, 2024
The service department at Ed Hicks Mercedes has been very helpful, professional and friendly every time I’ve needed them. The waiting space is comfortable and there is shuttle service . Will be back even if out of warranty work is needed
Response from the owner Replied: Thank you for your kind words and five-star rating! We're delighted to hear that our service department at Ed Hicks Imports has consistently provided you with helpful, professional, and friendly service. We look forward to welcoming you back in the future!
Google Review
- July 28, 2024
Mari, jack, made the experience of buying a new car seamless…
Response from the owner Replied: Thank you for the wonderful feedback, Nora! We are delighted to hear that Mari and Jack made your car buying experience seamless. We appreciate your kind words and look forward to assisting you in the future at Ed Hicks Imports!
Google Review
- July 28, 2024
They had my car back in business in less than 48 hours, granted it was just a malfunctioning sunroof, but it's was in & out. It only took longer than a day because of warranty stuff. The people were very nice & treated my wife & I very well. Would definitely recommend them & will take my MB back...
Response from the owner Replied: Thank you for sharing your experience with us, Robert! We are glad to hear that we could quickly address the issue with your car and that you were happy with our service. We appreciate your recommendation and look forward to assisting you with any future needs. Thank you for choosing us!
Google Review
- July 26, 2024
Planned Service
Response from the owner Replied: Thank you for choosing Ed Hicks Imports for your service needs, Will! We are glad to hear that you had a great experience with us. Let us know if there is anything else we can assist you with in the future.
Google Review
- July 25, 2024
Ernest was such a great help with finding our vehicle! I would definitely recommend him to anyone that is looking for a vehicle. He was patient and kind with us the whole time. Thank you Ed Hicks and Ernest for all your help!
Response from the owner Replied: Thank you for your kind words, Sandra! We are thrilled to hear that Ernest provided you with great service and helped you find the perfect vehicle. We appreciate your recommendation and look forward to assisting you in the future. Thank you for choosing Ed Hicks Imports!
Google Review
- July 23, 2024
Made a visit yesterday (22jul24) bc of parts; so the gentleman working in the Parts Dep. that was there was surprisingly very helpful, genuine, professional, & passionate; basically all the above! I was so pleased with my experience after that I will def. come back.
Response from the owner Replied: Joel, thank you for your wonderful review! We are thrilled to hear that you had a great experience at our Parts Department. We strive to provide helpful, genuine, professional, and passionate service to all our customers and are so glad we could help you find what you need. We look forward to welcoming you back to Ed Hicks Imports in the future!
Yelp Review
- June 25, 2024
Service assistant was very helpful in getting my 550SL in, in a timely.He and a technician went over my issues relative to getting the hard top Convertible operating correctly.Took 9 days to get parts in and get it fixed, which was ok for me as I was going on vacation and the provided me with a nice...
Google Review
- June 21, 2024
Response from the owner Replied: Thank you for your 5-star rating, Patricia! We appreciate your support and look forward to serving you again soon.
Google Review
- June 20, 2024
Avelino takes care of everything!
Response from the owner Replied: Thank you for the kind words, William! We are glad to hear that Avelino took care of everything for you and look forward to serving you again in the future at Ed Hicks Imports.
Google Review
- June 19, 2024
Response from the owner Replied: Thank you for your positive rating, Juan! Apologies for our late response to your review. We are glad to hear that you enjoyed your experience with us. We look forward to welcoming you back to Ed Hicks Imports soon!
Yelp Review
- June 19, 2024
This place is clean. I've called to get assist on a repair. I was given appointment within seven days. I was given a loaner. The crew is very helpful. This was my second visit.
Cars.com Review
- June 18, 2024
Zach and his team took great care of myself and my car. Personal people who will do the job right. Thanks!
Cars.com Review
- June 18, 2024
Zach and his team took great care of myself and my car. Personal people who will do the job right. Thanks!
Google Review
- June 17, 2024
Thank you Mark for our new Mercedes. You took all the worry away from us and made our experience very happy. Thank you for making us very excited in our purchase:
Response from the owner Replied: Thank you for your kind words, Delia! We are thrilled to hear that Mark was able to provide you with a worry-free experience. Enjoy your new Mercedes for miles to come, and thank you for choosing Ed Hicks Imports!
Google Review
- June 17, 2024
Response from the owner Replied: Thank you for your 5-star rating, Betty! We are glad to hear that you had a great experience with us at Ed Hicks Imports. If you have any feedback or suggestions for us, feel free to share.
Google Review
- June 17, 2024
Excellent service
Response from the owner Replied: Yazdan, thank you for the kind words! We are thrilled to hear that you had an excellent experience with us. We look forward to welcoming you back to Ed Hicks Imports in the future!
Google Review
- June 16, 2024
This is my fifth vehicle I've gotten from Mari Valent.Always a pleasure working with her
Response from the owner Replied: Thank you for your kind words! We are thrilled to hear that Mari continues to provide you with excellent service. We appreciate your loyalty and trust in Ed Hicks Imports and look forward to serving you again in the future!
Google Review
- June 15, 2024
So thankful the service department helped me in an emergency with my Sprinter! They were so nice to get me in right away at the end of the day when the sliding door came off the rails and I am here from out of town. The door would not shut and I was scared the whole thing would fall off if we hit...
Response from the owner Replied: Thank you for sharing your experience with us, Dawn! We are delighted to hear that our service department was able to assist you quickly and effectively with your Sprinter emergency. Safety and satisfaction are always our top priorities, and we're glad we were able to fix your door and get you back on the road. We so appreciate your kind words. We hope you enjoy your Sprinter travels for many miles to come!
Google Review
- June 14, 2024
Response from the owner Replied: Thank you for the 5-star rating, Shirley! We are glad to hear that you had a positive experience with us at Ed Hicks Imports. We hope to see you again in the future!
Google Review
- June 14, 2024
Best service experience with a MB dealer in 10 years. Alec was on top of my issue, kept me well informed through process and replied timely to my calls. ++ when I came to pick up my van it was in the service lane ready to go. Alec's a professional. Top-shelf Service Advisor!
Response from the owner Replied: Thank you for your kind words and for choosing Ed Hicks Imports for your Mercedes-Benz needs. We are thrilled to hear about your positive experience with Alec and the top-notch service you received! We look forward to helping you again in the future, Carl!
Google Review
- June 14, 2024
Very friendly sellers Mary is the bestVendedores muy amables Mary es la mejor
Response from the owner Replied: Thank you for your kind words! We are glad to hear that Mary provided you with excellent service. We hope to see you again soon at Ed Hicks Imports!
Google Review
- June 14, 2024
Zach Ingram provided great service with minimal down time.
Response from the owner Replied: Thank you for the positive feedback! We're glad to hear that Zach was able to provide you with great service. We hope to see you again in the future, Nelda!
Google Review
- June 12, 2024
Avelino was great as well as the rest of the staff
Response from the owner Replied: Thank you for sharing your experience, Estella! We're delighted to hear that Avelino and the rest of our staff provided you with great service. We appreciate your kind words and hope to see you again soon at Ed Hicks Imports!
Google Review
- June 12, 2024
Response from the owner Replied: Thank you for the 5-star rating, David! We're glad to hear that you had a great experience with us at Ed Hicks Imports.
Google Review
- June 12, 2024
Always satisfied with the service department! Great people and great dealership
Response from the owner Replied: Dinestein, we appreciate your kind words. We're thrilled to hear that you are always satisfied with our service department! Thank you for your continued support. The Ed Hicks Imports team looks forward to serving you again in the future.
Google Review
- June 12, 2024
Fast service
Response from the owner Replied: Thank you for the kind words, Mark! We are glad to hear that you appreciated our fast service. We look forward to serving you again at Ed Hicks Imports in the future!
Google Review
- June 11, 2024
Avelino, in service, goes the extra effort to help customers!
Response from the owner Replied: Thank you for your positive feedback, Bob! We truly appreciate your kind words about Avelino and appreciate your 5 star rating! The Ed Hicks Imports team looks forward to helping you out again in the future.
Google Review
- June 11, 2024
Excellent
Response from the owner Replied: Thank you for your review, Camille! We are glad to hear that you had an excellent experience with us. We look forward to serving you again in the future at Ed Hicks Imports.
Google Review
- June 10, 2024
Hit up Mercedes Wilson we bought a Mercedes Benz and went back a month later and bought a infinity they experience was smooth she doesn’t try to talk you into anything but follows your request she’s knowledgeable and helps you with financing I would recommend her don’t tell yourself you deserve...
Response from the owner Replied: Thank you for your kind words, Dorothy! We are thrilled to hear about your positive experience with our team when buying your new INFINITI. Your satisfaction is our top priority, and we are delighted to have been able to provide you with a smooth and knowledgeable car-buying experience. We appreciate your recommendation and the Ed Hicks Imports team looks forward to serving you again in the future!
Google Review
- June 07, 2024
Response from the owner Replied: Thank you for the 5-star rating, Montell A! We appreciate your support.
Google Review
- June 07, 2024
Abelino Rodriguez is a true professional pleasure to deal with him. He's been taking care of our car since 2008.
Response from the owner Replied: Thank you for your kind words, Dora! We appreciate your loyalty and look forward to serving you at Ed Hicks Imports for many more years to come!
Google Review
- June 06, 2024
Ernest has definitely helpful with electric vehicle knowledge! Explained intricate details of how the Mercedes cars are built. Go see him for a ev!
Response from the owner Replied: Thank you, Eric! We're glad to hear that Ernest was able to assist you with your electric vehicle knowledge and explain details about Mercedes vehicles. We appreciate your recommendation and look forward to seeing you again soon!
Google Review
- June 06, 2024
Zach Ingram was the person who helped me with my car and he was very helpful and very friendly and very attentive. He always kept me updated with my car and always answered right away if I had any questions.
Response from the owner Replied: Thank you for the kind words, Brittany! We'll relay your kudos to Zach. We are dedicated to providing excellent service to our customers, and we are delighted to hear that Zach was able to assist you with your car. We appreciate your feedback and look forward to serving you again in the future.
Google Review
- June 05, 2024
Called to see about getting a state inspection on my baby Ben, a 1999 Mercedes ml320, late on a Friday and no problem, they immediately took it in to do the inspection. Took like 20 minutes, didn't even get a chance to look around the lot before it was done. I was worried about the inspection but...
Response from the owner Replied: Thank you for sharing your experience with us, Arlan! We are delighted to hear that you had a positive experience with getting your state inspection done on your 1999 Mercedes ml320. We take pride in providing top-notch service to all our customers, regardless of the vehicle they bring in. We appreciate your feedback and look forward to assisting you with any future repairs Ben may need. Thank you for choosing Ed Hicks Imports!
Google Review
- June 05, 2024
Great customer service. They were able to get me an appointment within 48 hours of first call. They efficiently serviced the car and communicated effectively. I recommend them to everyone in the area.
Response from the owner Replied: Thank you for sharing your experience with us, Christopher! We are delighted to hear that you found our customer service great and efficient. We so appreciate your recommendations and look forward to serving your vehicle again in the future.
Google Review
- June 05, 2024
Ted and everyone at Ed Hicks are the best! They have gone above and beyond each time I need them. Will definitely continue to do business with Ed Hicks.
Response from the owner Replied: Thank you so much for your kind words, Andrea! We are thrilled to hear that you had a great experience with us. We're always happy to help. Looking forward to doing more business with you at Ed Hicks Imports!
Google Review
- June 04, 2024
Prompt service.
Response from the owner Replied: Thank you for your kind words, Cindy! We are delighted to hear that you had a great experience with our prompt service. We look forward to serving you again in the future.
Cars.com Review
- June 03, 2024
Mercedes was wonderful to work with. She is knowledgeable and patient and worked to find something that fit my budget and my needs. She took the stress out of the paperwork as well. I highly recommend her as your go-to sales person.
Cars.com Review
- June 03, 2024
Mercedes was wonderful to work with. She is knowledgeable and patient and worked to find something that fit my budget and my needs. She took the stress out of the paperwork as well. I highly recommend her as your go-to sales person.
Google Review
- June 03, 2024
Response from the owner Replied: Thank you for the 5-star rating, Gisla! We are glad to hear that you had a positive experience at Ed Hicks Imports. If you have any suggestions for how we can further improve, please feel free to share.
Google Review
- June 03, 2024
Response from the owner Replied: Thank you for the 5-star rating, Blanca! We appreciate your support and hope to see you again soon!
Cars.com Review
- June 02, 2024
I reached out to Ed Hicks concerning a specific car on the lot. Salesman, Marc B. did a great job explaining the details of the application process. He presented it to the finance manager and he quickly came up with a finance plan after I explained my price point. This is my third car to purchase...
Cars.com Review
- June 02, 2024
I reached out to Ed Hicks concerning a specific car on the lot. Salesman, Marc B. did a great job explaining the details of the application process. He presented it to the finance manager and he quickly came up with a finance plan after I explained my price point. This is my third car to purchase...
Google Review
- June 01, 2024
Arrived at 7:30 for an oil change left two hours later with a clean car vacuumed and dried and a new oilI’m
Response from the owner Replied: Thank you so much for choosing Ed Hicks Imports for your oil change! We are thrilled to hear that you had a positive experience with us. Our team always strives to provide efficient service and leaves your car feeling like new. We look forward to serving you again in the future!
Cars.com Review
- June 01, 2024
Service was completed in a timely and professional manner. I was very happy and satisfied.
Cars.com Review
- June 01, 2024
Service was completed in a timely and professional manner. I was very happy and satisfied.
Cars.com Review
- May 30, 2024
Friendly, professional, accommodating, knowledgeable. We will be back in the future for service and mechanical issues. Thank you Zach and Eric
Cars.com Review
- May 30, 2024
Friendly, professional, accommodating, knowledgeable. We will be back in the future for service and mechanical issues. Thank you Zach and Eric
Google Review
- May 29, 2024
Great customer service!
Response from the owner Replied: Thank you for your kind words, Tammy! We're thrilled to hear that you had a great experience with our customer service. We appreciate your feedback!
Google Review
- May 29, 2024
Great experience buying a car from them. Ernest was my sales rep. And did an excellent job.
Response from the owner Replied: Hi David! Thank you for the wonderful review and acknowledgement of Ernest. We appreciate you choosing Ed Hicks Imports, and hope you enjoy your new car for years to come. Please don't hesitate to reach out if there's anything we can do to improve your future experiences with us. Enjoy your new car, David!
Google Review
- May 28, 2024
Ed Hicks Imports salesman, Marc Bane, was just great! He has a great sense of humor & very profession. He helped guide me to get exactly what I wanted in a new Mercedes. Thank you
Response from the owner Replied: Thank you for sharing your experience with us, Carolyn! We're delighted to hear that Marc provided you with exceptional service. We're glad he was able to assist you in finding the perfect Mercedes to meet your needs. Thank you for choosing Ed Hicks Imports. We appreciate your trust!
Google Review
- May 28, 2024
Response from the owner Replied: Thank you for the 5-star rating, Larry! We are glad you had a great experience at Ed Hicks Imports. Please let us know if you need anything!
Google Review
- May 27, 2024
Response from the owner Replied: Thank you for the 5-star rating, Jose! We appreciate your support and hope to see you again soon.
Google Review
- May 26, 2024
Great job on my “B” Service for my E350. They also accomplished the executive detailing service the same day and my car was ready exactly as planned.
Response from the owner Replied: Thank you for sharing your positive experience, Richard! We are delighted to hear that you were pleased with the “B” Service and executive detailing for your E350. Our team at Ed Hicks Imports always strives to provide excellent service and we are glad to hear that your car was ready exactly as planned.
Google Review
- May 25, 2024
Excellent customer service. Very professional here at ed hicks imports
Response from the owner Replied: We are glad to hear that you had an excellent experience with our customer service team at Ed Hicks Imports, Taylor. Please let us know if there's anything we can do to improve your experience even more in the future. We appreciate you!
Google Review
- May 24, 2024
Everything went well as usual. Great experience!
Response from the owner Replied: Thank you for your kind words, Jeff! Please excuse our late response to your review. We are delighted to hear about your exceptional experience with Steven and Roy. We are thrilled to have you as a loyal customer and are grateful for your continued support. We hope you continue to enjoy your new Mercedes for miles to come. Looking forward to serving you again in the future at Ed Hicks Imports!
Google Review
- May 24, 2024
Everyone involved was most helpful and worked quickly to complete their work
Response from the owner Replied: Thank you for the kind words! We are glad to hear that our team was able to assist you quickly and efficiently.
Google Review
- May 23, 2024
My advisor Alek, the technician and other staff have been courteous and accommodating. They took care of the recall issues on a timely manner for me.Thank you!
Response from the owner Replied: Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Alek, the technician, and our staff provided you with excellent service and took care of the recall issues promptly. We appreciate your kind words and look forward to serving you again in the future.
Google Review
- May 23, 2024
Response from the owner Replied: Your 5-star review means so much to us, Marisa! We strive to provide professional and courteous service to all our customers. We look forward to serving you again in the future.
Google Review
- May 23, 2024
It’s always such a great experience dealing with Ed Hicks! From the sales department (Mari) to the service department! Thank you all for help and your efficiency is on point!!!
Response from the owner Replied: Thank you for taking the time to leave a 5-star review for the Ed Hicks team, Michelle. We appreciate you trusting our sales and service department and look forward to serving you again in the future. We pride ourselves on clear communication, transparency, and efficiency! Please let us know if there is anything we can do in the future to improve your experience even more.
Google Review
- May 22, 2024
Finally, an exceptional car buying experience! I was shopping around for a GLE 450e in the DFW area and was tired of the games my previously dealer’s salespeople were playing.The Ed Hicks dealership and Ernst, our salesperson, have a no pressure environment with the strong desire to help you find...
Response from the owner Replied: Thank you so much for trusting Ed Hicks Imports with your vehicle purchase! We know the decision to buy a new car isn't one that's taken lightly, and we appreciate your confidence, time, and trust. We'll be sure to pass along your kind words to Ernst, and genuinely look forward to serving you in the future. Please let us know if there's anything else we can do to ensure you have the best car buying (and driving!) experience from Ed Hicks Imports! Enjoy your new SUV!
Yelp Review
- May 22, 2024
Amazing experience and customer service!! Went in for broken AC with no appointment and they were happy to squeeze me in during their fully booked out morning. Service department was efficient and transparent and I paid significantly under what I thought it would be! I also test drive some vehicles...
Google Review
- May 21, 2024
I want to Thank Mercedes, and David and all the staff that made this possible for me! Everyone went above and beyond to get me into a car that I love! Thank you so much!
Response from the owner Replied: Thank you so much for your kind words, Michelle! We are delighted to hear that David and our staff provided exceptional service to help you find a car you love. We appreciate your recognition and look forward to serving you again in the future.
Google Review
- May 20, 2024
Customer service can't be beat. I'm a tired anxiety riden mother of two kids in college. I hate car shopping but do it for the love of my kids. When you have to you have to. Ed Hicks employees will make sure that they take the hard work out if it and because of their expertise it's alot less...
Response from the owner Replied: Thank you for sharing your experience with us! We are thrilled to hear that our customer service made your car shopping experience a lot less stressful. Our team at Ed Hicks Imports is dedicated to providing expert assistance and making the process easier for our customers. We appreciate your kind words and are here to help anytime you need us. Thank you for choosing Ed Hicks Imports!
Google Review
- May 18, 2024
Made the sale really quick and easy. Repeat customers for sure. Marc Bane
Response from the owner Replied: Thank you for the wonderful feedback! We are thrilled to hear that your experience with us was both quick and easy. We look forward to welcoming you back!
Google Review
- May 17, 2024
Professional, courteous and helpful
Response from the owner Replied: Thank you for your kind words, Larken! We are delighted to hear that you had a positive experience with Ed Hicks Imports. We strive to provide professional and courteous service to all our customers. We look forward to serving you again in the future.
Google Review
- May 17, 2024
Everyone at the Service depot are always very on top of things and with great Customer service, I’ve been a customer of them for at least 16 years, they always have helped me to resolve any issues with my cars!
Response from the owner Replied: Thank you for the glowing review, Jose! We're thrilled to hear about your positive experiences with our Service depot team over the past 16 years. We're dedicated to providing top-notch customer service and resolving any issues you may encounter with your cars. We truly appreciate your loyalty and support!
Google Review
- May 15, 2024
Great staff. Keeps me update on fixes that may need to be to be addressed. Feel very comfortable taking my vehicle to them.
Response from the owner Replied: Thank you for your kind words, Pamela! We're thrilled to hear that you had a great experience with our staff and felt comfortable bringing your vehicle to us. Keeping our customers informed and providing top-notch service is always our priority. We look forward to serving you again in the future.
Google Review
- May 14, 2024
Took my car in for service and Roy got me into another vehicle quickly and even gave me a new pink cover for my keys. Service from Roy is always a pleasure. Ask for him whenever you’re buying a Mercedes from Ed Hicks in Corpus Christi Texas!
Response from the owner Replied: Thank you for sharing your experience with us, Stephanie! We are thrilled to hear that Roy provided you with excellent service and made your car buying experience a pleasant one. We truly appreciate your recommendation and look forward to assisting you again in the future.
Cars.com Review
- May 13, 2024
Ed Hicks Imports is by far the best dealership I have ever dealt with when buying a vehicle. From Ted who worked tirelessly to find the vehicle we wanted to Jack Powers who helped the whole process to Mr. Hicks himself. Everyone at Ed Hicks is professional, knowledgeable and polite. Great dealership...
Cars.com Review
- May 13, 2024
Ed Hicks Imports is by far the best dealership I have ever dealt with when buying a vehicle. From Ted who worked tirelessly to find the vehicle we wanted to Jack Powers who helped the whole process to Mr. Hicks himself. Everyone at Ed Hicks is professional, knowledgeable and polite. Great dealership...