Best car buying experience Ive ever had. Ernest went above and beyond and the entire staff were so friendly and helpful

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Outstanding! The customer service is SUPERB! Excellent staff and extremely knowledgeable and helpful! I recommend Ed Hicks imports to everyone I know!

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Always professional and courteous. Spot on with their handling of issues, while consistently communicating what needs to be done. Highly recommended for anyone wanting a truly great experience.

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Needed a repair on a very short notice. Avelino, my service advisor, provided me instantly with a same day appointment , including an exceptional , positive attitude ! The minor repair was done right away, and he even test drove the vehicle along with me and let his lunch go cold! I felt bad but he...

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Ted was very knowledgeable and made me feel welcome. Never hassle me over the price and even made the price drop highly recommend thanks again ted

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I took my car in for a auxiliary battery this past weekend As always the service and customer service was amazing Thank you guys Diana and Donald Mason

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Great experience with recent repair to my Mercedes. Avelino and staff were polite, professional, and the repair job was excellent. Definitely recommend Ed Hicks Dealership!

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Ms. Kate and Steven Lee helped make my car buying so comfortable and successful! Truly amazing

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The Service Dept at Ed Hicks Imports/Mercedes is phenomenal. They always take very good care of us and make great suggestions on the service to our vehicle. Avelino and the rest of the staff in the service department are amazing and always take care of business. We appreciate their hard work and...

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Respectful /staff is always respectful and Knowledgeable . Good Amenities. Show room and service very clean.

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I had my first service with them and it was just amazing. Gabriel with the service department was awesome! Thank you so much man! The experience was absolutely fantastic!

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Gabriel was able to get my dash warnings & codes sorted out & found that my 1 year old battery would not recharge properly & was able to replace the battery with a new battery, which solved all of my warnings & code problems. The battery was still under warranty, so there was no charge to me. All...

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Roy has been wonderful to work with. He has shown me how to perform all the functions, and is patient and understanding about how hard all this is for me. I highly recommend Ed Hicks and Roy Tovar.

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Ted Cooper helped me and was an awesome salesman. I am very pleased with the service professionalism and respect I received. Edd hicks and Ted Cooper will be highly recommended by me from now on.

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Had a great experience with the Ed Hicks service department. Very friendly staff. Quick and easy.

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I had the most wonderful experience with Mercedes and Hector. They made it so easy and I feel like I’ll have them as forever friends and visit them. The entire team at Ed Hicks Imports are incredible. Thank you for everything. Zandra DeBoard

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Response from the owner Replied: Lito, thank you for choosing Ed Hicks Imports for your automotive needs! We are delighted you had a five-star worthy experience with us. We appreciate your support and look forward to welcoming you back in the future. Until then, safe travels!

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My salesperson Mercedes Wilson was excellent in every aspect of my vehicle purchase. She kept me totally informed through each step of the process. She even remembered by nickname and addressed me by it, this showing attention to every word or comment I made. You will not go wrong if you go in to...

Response from the owner Replied: Peggie, congratulations on your latest vehicle purchase, and thank you for choosing Ed Hicks Imports! We're thrilled to receive your kind words and to hear that Mercedes provided you with an attentive, personalized experience. Our goal is always to build a real relationship built on trust and mutual respect -- and to ensure that folks find the perfect vehicle for their needs. We're truly delighted that Mercedes and the team were able to deliver on both counts for you! We sincerely appreciate your recommendation, and we hope you'll enjoy your new vehicle for miles to come. Please don't hesitate to get in touch should you have questions or auto concerns; our team is always here for you. Safe travels!

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They performed the repairs above and beyond.

Response from the owner Replied: Eric, thank you for your kind words and five-star rating! We are delighted to hear that our team conducted your Mercedes-Benz repairs and exceeded your expectations. We strive to perform the best service possible, and we're so glad we could deliver for you. Thank you again and safe travels!

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Wonderful service great technicians! Won't go anywhere else..

Response from the owner Replied: Deedee, thank you so much for choosing Ed Hicks Imports for your Mercedes-Benz service needs! We're thrilled to hear you are pleased with your service, and your loyalty means everything to us. We're always here for you! Safe travels!

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Roy is absolutely amazing! Always the best customer service!

Response from the owner Replied: Rebecca, thank you for choosing Ed Hicks Imports! We're thrilled to hear that Roy continues to provide you with amazing customer service. It's our pleasure to help you maintain your Mercedes-Benz, and we're grateful for your trust. Safe travels!

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Service advisor Zach, and the techs that worked on my car were all great. Took a few days to get in some parts, but overall they did a lot of quality work, swiftly.We’ve been treated incredibly well by everyone at Ed Hicks, since Roy sold us the car a few years ago through our most recent regular...

Response from the owner Replied: Jay, thank you for choosing Ed Hicks Imports for your Mercedes-Benz service needs! We are thrilled to hear that Zach and the team took care of your Mercedes-Benz service and repair swiftly and with care. It means so much to us to have your support and trust, and we appreciate your continued business! As always, we're here for your auto needs. Please don't hesitate to reach out with further questions or comments. Safe travels!

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Ed Hicks Mercedes is great and we have 2 cars that we bought from them. Great service team led by Avelino Rodriquez. Getting ready to buy another Mercedes. Complete vehicle satisfaction.

Response from the owner Replied: Michael, thank you for choosing Ed Hicks Imports for your automotive needs! We're thrilled to hear that you are satisfied with your two vehicles from us and that Avelino and the team have supported you. We look forward to your next Mercedes-Benz purchase; our team is always here to support you! Safe travels, and thank you for your kind words!

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The MOST Amazing service from the service department. Please go see Gabriel, such a uplifting wonderful man . He goes ubove and beyond to help his customers. Because of Gabriel, I will always be back to Ed Hicks Mercedes . Good Job Gabriel!

Response from the owner Replied: Gina, thank you so much for your kind words and for the five-star rating! We are thrilled to have earned your praise and recommendation; we'll be sure to pass your kudos on to Gabriel. Thank you for being a loyal Ed Hicks Imports customer. Your trust and support mean everything to us! We look forward to serving you again in the future. Don't forget: we're always here for you if you have comments or questions. Until then, safe travels!

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The service was amazing and the Salesman Ernest Aguilar was the most knowledgeable Mercedes Salesman I have ever met. Go see Ernest Aguilar for the best experience you won’t be disappointed!!!!

Response from the owner Replied: Albert, thank you for your kind words and recommendation! We are thrilled to hear that Ernest provided you a knowledgeable, five-star worthy experience. We sincerely appreciate your trust. Please don't hesitate to get in touch with any questions or comments; we're always here for you!

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Exceptional customer service, weather it’s Roy, or Zach, they ALWAYS go above and beyond no matter the reason I’m there ! It’s so nice to do business, and feel like family ! The auto service is always on point ! I feel safe knowing I’m in the right hands ! Thank yall for everything 🤗! Absolutely...

Response from the owner Replied: Rhea, thank you for your kind words! We are so delighted to have you as a loyal customer and to help care for your Mercedes Benz! We are truly touched and appreciate your trust and support - and we'll be sure to pass your kudos along to Roy and Zach! Thank YOU and safe travels!

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My check engine light came on prior to my road trip. I had gotten gas and drove about 5 days before this occurrence. The service department worked me in and made the repair so I could go on my road trip.

Response from the owner Replied: Beverly, thank you for choosing Ed Hicks Imports for your service needs. We're thrilled to hear that our team was able to get you in and ensure that you were road-trip ready. We hope you enjoy this road trip in your Mercedes-Benz, and many more to come. We're always here for your service needs if you need us. Until then, safe travels!

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Service department and Cashier are wonderful, attentive, helpful & very friendly Thry were awaiting my arrival and had my loaner vehicle waiting for me! Kept me updated on the progress of my vehicle and options on service needing to be done. Washed my vehicle beforeReturning it to me. A-1...

Response from the owner Replied: Rose, thank you so much for your kind words! We are delighted that you had a five-star experience with us and that our team was attentive, helpful, and friendly at your most recent service visit. We strive to ensure that folks aren't bogged down by their auto maintenance, and we're thrilled you were able to continue your day with a loaner. We are so thankful for the opportunity to care for you and your Mercedes-Benz, and we look forward to welcoming you back in the future. Until then, safe travels!

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Response from the owner Replied: Ben, thank you for choosing Ed Hicks Imports! We're happy to hear you had a five-star-worthy experience with us. Don't hesitate to get in touch with further questions or comments, we're always here for you and your Mercedes-Benz needs. Safe travels!

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Zack and Israel were outstanding!

Response from the owner Replied: Thank you for your kind words and five star review! We're delighted to hear that our team made your visit to Ed Hicks Imports outstanding. Please don't hesitate to get in touch with further questions or comments; we're always here to assist you with your Mercedes-Benz needs. Safe travels!

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Roy Tovar with Ed Hicks Mercedes was incredible to work with!Everyone we had encountered was extremely friendly.

Response from the owner Replied: Adriana, thank you for your kind words and for choosing Ed Hicks Imports for your Mercedes-Benz needs! We are delighted that Roy made your experience incredible and that our staff made your visit five-star worthy. We strive to offer the best customer service possible, and we're so glad to hear you received exceptional care! Our team is always here to assist you -- please do not hesitate to reach out should any questions or comments arise. Safe travels!

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Response from the owner Replied: Noe, thank you for choosing Ed Hicks Nissan! We appreciate your support and are glad you had a five-star-worthy experience with us. If you have any further comments or questions, please get in touch! We're always here to assist. Safe travels!

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The service department was very friendly! Thank you . I think his name was Alex. Very professional.

Response from the owner Replied: Clare, thank you for choosing Ed Hicks Imports for your Mercedes-Benz service needs! We are delighted to receive your kind words and thanks, and we will be sure to pass your kudos along to Alex and the team. Please do not hesitate to get in touch should further questions, comments, or concerns arise; we're always here to keep your vehicle in tip-top shape! Safe travels!

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Just purchased a beautiful GLE CLASS SUV !!I Definitely with confidence recommend Ed Hicks Imports for your next vehicle. I truly appreciated the level of professionalism and kindness from their sales representative, Mercedes, she was very helpful..,

Response from the owner Replied: Donna, congratulations on your new Mercedes-Benz GLE! We are delighted to hear that ou had a wonderful experience with us at Ed Hicks Imports, and we'll be sure to pass along your praise to Mercedes. We truly appreciate your trust and recommendation. Please do not hesitate to get in touch should any questions or comments arise in the future. We are always ready to assist with your automotive needs! Enjoy your new GLE and safe travels!

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Beautiful showroom well maintained areas. Quiet and relaxing atmosphere that makes it easy to do business. Roy Tovar was especially thoughtful. No high pressure selling or up charging. Roy made sure he understood my purchase wish and delivered quality service and a vehicle I am pleased to own....

Response from the owner Replied: Thank you, Roseanne, for your kind words and for sharing your experience! We're thrilled to hear that Roy and Patricia made your car-buying process smooth and enjoyable. Providing a relaxing atmosphere and quality service is always our goal, and we're glad we could meet your expectations. Congratulations on your new vehicle—enjoy the ride! If you need anything in the future, don't hesitate to reach out.

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Exceptional service!!

Response from the owner Replied: Oriana, thank you for choosing Ed Hicks Imports! We are delighted to hear you had exceptional service with us. We appreciate your trust and support and look forward to welcoming you back in the future! Safe travels!

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Excellent customer service!!

Response from the owner Replied: Jorge, thank you for choosing Ed Hicks Imports! We are honored to hear that we provided you with excellent customer service -- as is always our goal. Please do not hesitate to reach out with further questions or comments, our team is always here for you and your auto needs! Safe travels!

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Great service from Alek service man that helped me out !

Response from the owner Replied: Ginger, we are delighted to receive your kind words and five-star rating! We will be sure to pass your kudos along to Alek. Thank you for your trust and support, and don't hesitate to reach out with further comments or questions in the future. Our team at Ed Hicks Imports is always here for you and your auto needs! Safe travels!

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For a busy professional like myself time is valuable. This was one of the easiest, simplest, no haggle, no stress or pressure luxury car purchase ever. Everyone at Ed Hicks Imports was very professional, attentive to my needs; from Marc the sales consultant, David the manager, and Patricia the...

Response from the owner Replied: Jorge, thank you for your kind words and five-star rating. We're delighted to hear that you had a great purchasing experience with us at Ed Hicks Imports and that we were able to provide you with an expedient, attentive experience. It's always our goal to simplify the process, and we're thrilled to hear we delivered for you. We greatly appreciate your support and recommendation and are always here for your automotive needs. Congratulations on your new-to-you Mercedes-Benz and safe travels!

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Response from the owner Replied: Michael, thank you for choosing Ed Hicks Imports. We appreciate your support! We'd love to know more about your experience to ensure your next visit is five-star worthy. Please don't hesitate to reach out with further comments or questions. Safe travels!

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Response from the owner Replied: Dora, thank you for choosing Ed Hicks imports! We're delighted to have earned your trust and support. Please don't hesitate to reach out if you have any further questions or comments. We're always here for you and your auto needs!

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Wouldn’t go anywhere else!

Response from the owner Replied: David, thank you for your kind words! We are delighted to have earned your trust and to assist with your auto needs! Safe travels!

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Response from the owner Replied: Rick, thank you for choosing Ed Hicks Imports! We're delighted to hear we've earned your five-star review. Please don't hesitate to get in touch with further questions or comments! Safe travels!

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The employees are the nicest I have ever dealt with. Not just one but all of them. When I get ready to buy again, this is where I'm buying from Ed Hicks Mercedes.

Response from the owner Replied: Candy, thank you for your kind words! We are delighted to hear that you found our team to be kind. We strive to offer a genuine, caring environment founded on trust and mutual respect -- and we're delighted to hear you had a great experience with us! We truly appreciate your recommendation and trust. Please do not hesitate to reach out with further questions or comments should they arise; we're always here for you and your Mercedes-Benz needs! Safe travels!

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Great service

Response from the owner Replied: Leah, thank you for choosing Ed Hicks Imports! We're thrilled you experienced five-star service with us. Please don't hesitate to get in touch with further questions or comments. We're always here for your auto needs. Safe travels!

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I always have the best experience with Ed Hicks Imports they take care of you even after the sale, the service dept is just as pleasant as the sales team. Marc is always so helpful, prompt with any questions we have, Saturday we just purchased our 3rd Mercedes with Ed Hicks if you don’t live in the...

Response from the owner Replied: Jennifer, thank you so much for sharing your kind words with us, and congratulations on your latest purchase!We are thrilled to hear that you're well taken care of by us, whether in service or sales. We strive to provide the best customer service experience possible and are delighted to hear that we have delivered for you! We truly appreciate your support and recommendation. Please do not hesitate to reach out with any questions or concerns should they arise. We're always here for you and your Mercedes-Benz needs!Safe travels, and enjoy your new ride!

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Mercedes Wilson and her team at Ed Hicks Imports are by THE BEST IN THE BIZ!!Truly at great experience! Thank u so much!!

Response from the owner Replied: Rig, thank you for choosing Ed Hicks Imports! We appreciate your kind words and are delighted to hear that Mercedes and the rest of the team provided you with a great experience! Thank YOU for your trust and support! We look forward to welcoming you back in the future. Safe travels!

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Excellence above par from the entire team!

Response from the owner Replied: Sherezad, thank you for choosing Ed Hicks Imports for your auto needs! We are grateful for your kind words and support. Safe travels!

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Roy was amazing. Best sales person I have dealt with in a long time. Made everything easy.

Response from the owner Replied: Thank you for your feedback! We are delighted to hear your experience with us at Ed Hicks Imports was amazing and that Roy made the process easy for you! We are in firm agreement -- he's awesome! We'll be sure to pass along your kudos. Safe travels and thank you again for choosing Ed Hicks Imports!

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Service at Ed Hicks Mercedes is awesome. I arrived with a flat tire that had to be replaced. They sent me on my way with a loaner vehicle so I didn’t miss an appointment. The dealership is more expensive but worth it for the personal service they provide.

Response from the owner Replied: Linda, thank you for your kind words and five-star rating! We are thrilled that we were able to assist you with your tire replacement and that our loaner services ensured you didn't miss your appointment! Thank you for your support and trust. Safe travels!

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Response from the owner Replied: Lisa, thank you for choosing Ed Hicks Imports! We're delighted to hear you had a five-star experience with us. Please do not hesitate to get in touch if further questions or comments arise. We're always here for you and your automotive needs! Safe travels!

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This was the easiest and most smooth transition trading in one Mercedes and then purchasing another. All transactions were expedited in a proficient and timely manner! My beautiful Mercedes was a surprise! Roy was our salesman and he was absolutely amazing! Not only was he extremely knowledgeable,...

Response from the owner Replied: Thank you so much, Becky, for sharing your amazing experience! We’re thrilled to hear that your trade-in and purchase process at Ed Hicks Imports went so smoothly and that Roy made such a positive impression. Roy truly embodies the professionalism, knowledge, and enthusiasm we strive for at Ed Hicks Imports, and we’ll make sure to pass along your glowing compliments to him and the team.Congratulations on your beautiful new Mercedes! We're honored to have been part of this special surprise and look forward to serving you again in the future. Here's to many wonderful journeys ahead!

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I had the most awesome experience purchasing a Mercedes with Marc Bane at Ed Hicks Mercedes. Marc is knowledgeable, kind, respectful and most of all, down to earth. I highly recommend Marc. He made the car buying experience a delight!

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I had the most awesome experience purchasing a Mercedes with Marc Bane at Ed Hicks Mercedes. Marc is knowledgeable, kind, respectful and most of all, down to earth. I highly recommend Marc. He made the car buying experience a delight!

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Ed Hicks Imports has some of the most professional and welcoming staff to date, and Mr. Zach Ingram never fails to go above and beyond for all of my service needs! My husband and I don’t hesitate to think twice when it comes to us making a 2 1/2 hour drive to Ed Hicks Imports for any of our needs...

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Ed Hicks Imports has some of the most professional and welcoming staff to date, and Mr. Zach Ingram never fails to go above and beyond for all of my service needs! My husband and I don’t hesitate to think twice when it comes to us making a 2 1/2 hour drive to Ed Hicks Imports for any of our needs...

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Me and my wife recently got a Mercedes Benz EQS from Ed Hicks Imports. We had an amazing experience. Mercedes is the name of the person that took care of us from the beginning to the end. Yes! Her name is also Mercedes.She was incredibly helpful, knowledgeable, and patient throughout the entire...

Response from the owner Replied: Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your wife had a positive time purchasing your Mercedes-Benz EQS. Mercedes (yes, the perfect name for the occasion!) truly exemplifies the dedication and professionalism we strive for, and we’re so glad she was able to guide you seamlessly through the process.We’ll also pass along your kind words to Steven, Pat, and our General Manager – they’ll be delighted to know they made an impact. Enjoy your new EQS, and thank you for recommending Ed Hicks Imports! If you ever need anything in the future, we're here for you. Safe travels!

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