I had an excellent experience with the service I received at Mercedes-Benz. The staff was professional, courteous, and attentive throughout the entire process. They took the time to answer my questions, explain everything clearly, and make sure I felt comfortable and well taken care of. I truly...

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Ed Hicks Mercedes is the dealer for me. I have been a customer for the past 27 years and have purchased 8 or 9 cars. The primary reason I have remained a customer is because of the service department. My service advisor, Avelino Rodriguez, and his supervisor, Bruce Barber have taken the time to...

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Bought car, great sales lady, easy negotiation. They found that the windshield was cracked and agreed to replace it before I even noticed it.

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First and foremost, I want to thank my Lord and Savior Jesus Christ for ALWAYS making a way for me!!! 🙌✝️ Time and time again, He provides exactly when I need it most, and I’m so grateful for His faithfulness! I also want to thank the Ed Hicks Mercedes Service Department SO MUCH for making my...

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We have 2021 Mercedes C300. It was certified pre-owned when it was purchased from Ed Hicks in 2022. The car has 31k mikes and thankfully we had an extended warranty because the amount of work that had to be done over the last year & a half is ridiculous. Sadly, the last work we had completed was...

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The same great customer service that that I've experienced over a 10 year span. Ted, sales, and Alvelino, service, went above and beyond to ensure I my vehicle needs was taken care of with as less confusion as possible!

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Steve Young was very diligent to get my car on service, been a customer for 14 yrs non stop and the customer service always meet my expectations as well as the work been done on my vehicle .

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Service department is wonderful. They are very helpful and kept me updated on the status of my vehicle.

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Alek in the Service department was very knowledgeable and helpful as much as possible. I appreciate the staff and mechanics in their efforts for my auto. Such an amazing group of people.

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Experience with the dealership was awesome timely conversation was beautiful Gabriel was awesome and I will be back to see him again if anything ever goes wrong with my car thank you so much it was excellent

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Purchased my second Mercedes from Ed Hicks Imports. My experience with this dealership has been excellent. Their professional attitude and devotion to service is most impressive. All interactions with sales, service and financial are a pleasure. Highly recommend this dealer.

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We needed to have a B1 service done at our car. From the moment we walked into the dealership until we picked up the car, everything was flawless! Alek, who took care of us, was a fantastic host, very kind, but professional with great knowledge and willing to answer all the questions we had. Very...

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I recently took my Mercedes GLA 250 to Ed Hicks Mercedes for its Service B, and I had a great experience from start to finish. As soon as I arrived, I was greeted and immediately taken care of. The check-in process was quick and efficient, and I appreciated that they promptly covered my driver’s...

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First time experience purchasing a car from Ed Hicks! Ted was awesome to work with! Professional and so courteous! Highly recommend!

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This is my first experience with Ed Hicks Imports. It was a pleasure being helped by Angela Olmos. She has a great personality and professional. All the staff greeted us like family.

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I really recommend Ed Hicks imports to anyone everyone the staff is super friendly. Don’t make things complicated for you and I got a really good deal. Five stars all the way around.

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This is the third time I have used Ed Hicks for service on my Sprinter RV. I have had the good fortune to have had Gabriel Pena as my advisor the last two. He remembered me from over a year ago & greeted me like a friend. The service was quick & efficient. I drive down from Tennessee to come to Ed...

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Both Bruce and Avelino went above and beyond service expectations. They solidified my commitment to using Ed Hicks for my SL 63

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Very good experience while getting my car serviced… staff was attentive to all our needs!!

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I love Ed Hicks they have an awesome team they take care of you and go out of their way to make sure you receive quality service

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I recently bought a GLC 300 from Hicks Imports. I was very happy with the whole process. The staff were friendly and professional. My sales consultant was Ted Cooper, and he provided excellent, no pressure service.

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Ed Hicks has amazing customer service! Very professional and courteous staff. I highly recommend Ed Hicks Service Team.

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I have purchased seven cars over tge last eight years and all transactions have been seemless. Stay away from all other lical European dealers. The service at Hicks makes all the difference!

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Best car buying experience Ive ever had. Ernest went above and beyond and the entire staff were so friendly and helpful

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Outstanding! The customer service is SUPERB! Excellent staff and extremely knowledgeable and helpful! I recommend Ed Hicks imports to everyone I know!

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Always professional and courteous. Spot on with their handling of issues, while consistently communicating what needs to be done. Highly recommended for anyone wanting a truly great experience.

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