Google Review
- December 30, 2024
Great service and wonderful cars!
Response from the owner Replied: Thank you for 5 stars!
Google Review
- December 20, 2024
Had a fantastic experience at Kempthorn Motors purchasing a 2014 Dodge Durango. Did part of the purchase over the phone. When we got to the dealership the vehicle was ready to go. Took a test drive, finished the purchase, and took the vehicle home. Haven't had it very long but so far it has been a...
Response from the owner Replied: Thanks so much for your 5 star review, David!
Google Review
- December 18, 2024
I have purchased two vehicles here very friendly easy to work with never pushy great experience
Response from the owner Replied: Thank you Adam for your review! We are pleased to hear that you have had 2 great experiences with us! Please let us know if you need anything else.
Google Review
- December 07, 2024
Ken Debos,This is my second car that Rod has sold me and he is VERY easy to work work with. I will always use use him to buy a car.
Response from the owner Replied: Thank you for 5-stars!
Google Review
- November 28, 2024
Ruth was great and helpful through the whole experience. Donnie and Jay played big parts in making everything speedy for Ruth and I’s sale.
Response from the owner Replied: Thank you for your 5 stars and we're so happy to hear of your positive experience!
Google Review
- November 28, 2024
Our sales consultant Jeff Sikora was truly the greatest. Our process was streamlined and so so easy. Everything was explained in depth Jeff answered any reservations or concerns we may have had. In general dealerships make me anxious, but we walked away from this dealership as the new owners of a...
Response from the owner Replied: Thank you for 5-stars, Nick! We're so glad to have you as customer!
Google Review
- November 15, 2024
I was not looking forward to buying a used car from a dealer. But Jeff Sikora made the process smooth, and went above and beyond to help me confirm that the car I wanted was a winner. I came prepared with a list of questions and requests. Jeff not only answered all those questions and fulfilled my...
Response from the owner Replied: Thank you for 5-stars, Peter! We think our staff is pretty great too and we're glad you agree. Thank you for being a Kempthorn Motors customer!
Google Review
- November 15, 2024
Response from the owner Replied: Thank you for 5-stars!
Google Review
- November 13, 2024
I'm so happy with our experience at Kempthorn today! From our first purchase in 2021 to now our 3rd, it has been a relaxing and easy experience every time. Jeff and Rod helped make sure this was the car for us and made sure it had a full tank of gas. Alisa had us in and out with financing in no...
Response from the owner Replied: Thanks for 5-stars, Rika!
Google Review
- November 02, 2024
My wife and I purchased a vehicle from this Dealership this weekend. I must say it was an awesome experience the car meet our expectation and the sales staff were totally professional. Not to mention we drove it back to Michigan.I will purchase from them again...Recommended!
Response from the owner Replied: We can't wait to see you again, Derrick! Thank you for 5-stars!
Google Review
- October 28, 2024
Very friendly great service
Response from the owner Replied: Thanks for being a Kempthorn Motors customer, Patricia!
Google Review
- October 20, 2024
Great service for my vehicle
Response from the owner Replied: Thank you for 5-stars!
Google Review
- October 05, 2024
Jeff really helped my husband and I upgrade our family car and made the entire process so smooth! He was super kind the entire time and communicated great. We were in and out with a clean beautiful car and a full tank of gas. We couldn't be more satisfied with the service at Kempthorn Motors! Thank...
Response from the owner Replied: Welcome to the Kempthorn Auto Campus family! We're so happy to hear about your positive experience and look forward to many more with you and your family!
Google Review
- October 05, 2024
We love our new Atlas!! Jay and Ruth were so professional and made the experience of buying my first brand new car so smooth and enjoyable. Will definitely be going back in the future!
Response from the owner Replied: We're so happy to hear about your positive experience at Kempthorn Auto Campus! Thank you for your review!
Google Review
- October 04, 2024
Had a great vehicle experience at Kempthorn Motors in Canton, Ohio. I love my new vehicle. Prices were lower than the same vehicles in other dealerships. Bob Maloy went the extra distance to pair my phone and walk me through all questions far beyond the sale date!We came back to Kempthorn because of...
Response from the owner Replied: Thank you for being a loyal customer and for your review, Constance!
Google Review
- October 01, 2024
"I recently purchased a Volkswagen Atlas from Kempthorn Motors in Canton, Ohio, and I couldn't be happier with the experience! Rod was wonderful throughout the entire process, making sure I found exactly what I was looking for. Donald helped with the financing, and he was super friendly and made...
Response from the owner Replied: Thank you for your review and for coming to Kempthorn Auto Campus! We're so happy to have you as a customer.
Google Review
- September 24, 2024
I am a repeat customer and there is a reason why! Jeff is always so incredibly helpful and thorough. The financing team always works with my needs and make the process easy. When we are ready for another car we will be back as usual!!
Response from the owner Replied: We're so happy to have you as a Kempthorn customer! Thank you for your review and continued business.
Google Review
- September 24, 2024
Response from the owner Replied: Thank you for 5 stars!
Google Review
- September 22, 2024
⭐️⭐️⭐️⭐️⭐️ Highly Recommend!I first met Bob Novak in 2020 when I was in the market for a new car and was referred to him. This was my first experience with Kempthorn Auto and my first Mazda. Bob made the buying process an absolute breeze—he was friendly, made me feel comfortable, and there was no...
Response from the owner Replied: Thank you so much for your review, Karen! And thank you for being such a loyal Kempthorn customer.
Google Review
- September 19, 2024
Experience was great! Jeff Sikora helped me through the entire process. Everyone there was very friendly and helpful, made the whole car buying experience easy
Response from the owner Replied: Thank you for 5 stars and for coming to Kempthorn Auto Campus!
Google Review
- September 17, 2024
The best car buying experience we have ever had! Quality of cars, professionalism, ability to listen and no hassles is why we we give Kempthorn 5 stars!
Response from the owner Replied: Thank you for being a Kempthorn customer!
Google Review
- September 13, 2024
Quality service .amazing salesmen in Jeff Sikora couldn’t have had better service than what we got…perfection
Response from the owner Replied: Thank you so much for coming to Kempthorn Auto Campus!
Google Review
- September 09, 2024
We really appreciated the honesty and attention to service and details that JR gave us. Everyone involved in our purchase was super helpful, patient, and professional. We love the van. Thanks 😊
Response from the owner Replied: We're so glad to hear of your positive experience! Thank you for coming to Kempthorn Auto Campus!
Google Review
- September 06, 2024
Rod was the man!!! In and out in 1.5 hours. Easiest, smoothest and friendliest car shopping experience over had.
Response from the owner Replied: Thank you for your review and for coming to Kempthorn Auto Campus!
Google Review
- September 04, 2024
I absolutely loved my experience at Kempthorn. The process was simple, quick and painless. My truck is perfect and Rod was amazing. Thanks again from a super happy and satisfied customer.
Response from the owner Replied: Thank you so much for coming to Kempthorn Motors!
Google Review
- September 04, 2024
Response from the owner Replied: Thanks for 5 stars, Cherie!
Google Review
- August 28, 2024
Lost a key to our sprinter for my husband's business. Came in to get a replacement key. We were told it would take up to 7 days. Came in today to pick up the key. Once we came home the key didn't work. We were asked to come back in. After arriving back, we were told that we needed to bring the...
Response from the owner Replied: Thank you for your review, Mel and thanks for allowing us to make things right for you and your Sprinter!
Google Review
- August 28, 2024
Dont trust these guys!!! I bought a 2018 Chevy Colorado a year ago from this dealer. They promised they could do any service I might need. A year later my truck is randomly shutting off and the service department says they can't help because they don't work on Chevys.
Response from the owner Replied: Tim, a manager will be reaching out to you to see what we can do to rectify this situation! Thank you for your feedback.
Google Review
- August 27, 2024
Great family-owned dealership. Best in the Cleveland area.
Response from the owner Replied: Thank you for your review, David and for being loyal to Kempthorn Motors!
Google Review
- August 25, 2024
We came from out of state for a specific car and Roger was great. Easy, organized and transparent process at this dealership.
Response from the owner Replied: Thank you for your review and for choosing Kempthorn Auto Campus for your new vehicle!
Google Review
- August 25, 2024
This was the easiest buying experience we’ve ever had. The staff is super helpful. Big thank you to Jeff and Alisa for helping us with our new GTI!
Response from the owner Replied: We're so glad you had a great experience here at Kempthorn Motors! Thank you for your review.
Google Review
- August 23, 2024
Response from the owner Replied: Thanks for 5 stars, Mike!
Google Review
- August 20, 2024
Jeff was wonderful and the staff was friendly and helpful! No pushing, no pressure. Great experience all around!!
Response from the owner Replied: Heather, thank you for your review. We love hearing feedback from our customers. We look forward to helping you with any future vehicle needs!
Google Review
- August 19, 2024
10/10 experience at kempthorn ! Jeff made the experience painless and was easy to work with! Highly recommend the dealership and Jeff ! Will return for our next car purchase !
Response from the owner Replied: Paula, thank you for your 5-star review and your kind words! It is always a pleasure to help our clients find the perfect car for them. We look forward to helping you with all future vehicle needs!
Google Review
- August 13, 2024
I'll start by saying, I hate car shopping, but Jeff was super easy to work with! I didn't feel rushed, he listened to everything I wanted and made some recommendations. We found exactly what I was looking for and I couldn't be happier!
Response from the owner Replied: Terri, thank you for your 5-star review and your kind words! We are so glad you chose us to helping you find the perfect vehicle for you. We look forward to helping you with all future vehicle needs!
Google Review
- August 11, 2024
Purchased a cpo vehicle from Kempthorn Motors. Great experience, vehicle was even better in person. Sales experience was very professional and quick. Would recommend them if you’re in the market for a new or used car.
Response from the owner Replied: Greg, thank you for your 5-star review. We are glad you found the perfect vehicle for your needs. We look forward to helping you, your family, and friends in the future!
Google Review
- August 01, 2024
We just purchased a used Volvo from Kempthorn and would highly recommend them. Everyone on staff was pleasant and helpful in answering our questions and making the buying experience stress and hassle free. Our salesman Rod, was very easy to work with and very laid back. Elise (sp?) In finance was...
Response from the owner Replied: Sharon, thank you for your glowing review! We look forward to helping you in the future for sure!
Google Review
- July 26, 2024
We bought a used vehicle from Kempthorn today. It was a great experience. When we came to look at it with our five young children they were so kind and accommodating. Jeff was our salesman and he was very low pressure. He helped us with everything we need. The price was great on a hard to find...
Response from the owner Replied: Dance Wild, thank you for your review! Purchasing a new vehicle is a whole family decision. We are proud that you chose us to help with it! Please let us know when you have any vehicle needs in the future. We look forward to helping your family again!
Google Review
- July 25, 2024
Very dishonest service department. I have worked on dealerships for 40 years and know the games. If you go there, it is a good chance you will be manipulated to buy work not needed and overpay for what is. The double talk is mind-blowing.
Response from the owner Replied: We apologize for your unsatisfactory experience. For over 85 years we have always worked hard to offer fair and honest pricing and treatment for all our customers. Unfortunately, we could not find your name in our computer system. We would love the opportunity to find out more about your experience and see what we can do to help. Please reach out to our service manager, Patricia Bailey, at 330-452-6511. We look forward to helping you.
Google Review
- July 20, 2024
Kempton was a great buying experience. Highly recommend Jeff as your salesman (he didn't act like we were bothering him when we called and was upfront about everything) and Donnie in the finance department was great as well. I absolutely love my new to me Cadillac!
Response from the owner Replied: Rhonda, thank you for taking the time to give us a review. We appreciate you and are very glad you love your new ride! Please let us know how we can help you in the future!
Google Review
- July 19, 2024
Best automotive deals during COVID 19! The Sales staff were low pressure and accommodating . Nice ride to Canton.
Response from the owner Replied: Dan, thank you for your kind words! We are proud to be part of Canton. Please let us know how we can help you with any future vehicle needs!
Google Review
- July 16, 2024
Rod and the crew at Kempthorn Motors went above and beyond to help me get into the vehicle I was after. I would recommend them to anyone and anyone that's looking for a fair deal and great service!
Response from the owner Replied: Anthony, thank you for your review and your kind words! It is our pleasure to help you with all your vehicle needs. We look forward to helping you in the future!
Google Review
- July 15, 2024
Response from the owner Replied: Isis, thank you for your review. We look forward to helping you again!
Google Review
- July 11, 2024
Great car buying experience! Quick seamless process. Rod was awesome to work with! THANKS!
Response from the owner Replied: Thank you for your 5-star review! We are proud of the service we provide our customers. Thank you for being part of the Kempthorn Motors family!
Google Review
- July 10, 2024
From beginning to end the entire experience was very pleasant. Our sales person, Bob Novak, was extremely knowledgeable and helpful. Our certified Tiguan was comparable to a new car. Our trade offer was very fair. Highly recommend….
Response from the owner Replied: Thank you for your review, Gilbert!
Google Review
- July 10, 2024
Best car shopping experience we ever had. Rod was awesome.
Response from the owner Replied: Thank you for your review!
Google Review
- July 10, 2024
I had a good experience shopping for a car at Kempthorn motors
Response from the owner Replied: Ernest, thank you for your 5-star review. We look forward to giving every customer a good experience.