Precise customer service

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Response from the owner Replied: Mr. Strickland, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to Mike Schuster, our GSM at 330-580-4935 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

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Response from the owner Replied: Hi Donna! Thank you for taking the time to leave Kempthorn Motors such a nice review! We appreciate your kindness. Have a great day!

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Response from the owner Replied: Hi Don! Thank you so much for sharing your great experience with Kempthorn Motors. We appreciate your business and kind words. Please contact us anytime with any questions. Have a great day!

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Service department had car 3 times to fix and the service man still didn't fix right .it's sad to have a jag and it still not right.

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Response from the owner Replied: Hi Donna! Thank you for taking the time to leave Kempthorn Motors such a nice review! We appreciate your kindness. Have a great day!

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The car was expertly detailed for pickup. Emily, our sales person, very knowledgeable and explained the car functions in easy to understand terms. Emily and all the staff we interacted with were professional and friendly. We were treated with respect and all our questions were answered. We give this...

Response from the owner Replied: Thank you so much for the review, Kathryn! Kempthorn Motors appreciates your business. Thank you for choosing our dealership for your car buying needs. Please contact us anytime with any questions or concerns. Enjoy your new Jaguar F-Pace! Have a fantastic day!

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Response from the owner Replied: Thank you for the review, Tyrone! Kempthorn Motors appreciates you taking the time to let us know how we are doing. We value your business! Thank you for choosing Kempthorn Motors! Have a wonderful day!

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Nah bruh.

Response from the owner Replied: Kempthorn Motors is sorry to hear that your experience with our dealership was not great. Please contact Mike Schuster, our sales manager at 330-580-4935. We would like to hear about your experience. Thank you in advance for your patience.

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Great people

Response from the owner Replied: Thank you so much for the review! Kempthorn Motors appreciates you taking the time to let us know how we are doing. Have a great day and please drive safely!

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Response from the owner Replied: Thank you so much for the review! Kempthorn Motors appreciates you taking the time to let us know how we are doing. Have a great day and please drive safely!

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Response from the owner Replied: Thank you for the review, Faith! Kempthorn Motors appreciates you taking the time to let us know how we are doing. Have a great day and a Happy New Year!

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Excellent. I will continue to have my Mercedes serviced here.

Response from the owner Replied: Thank you for the review, Nicki! Kempthorn Motors appreciates your business. Thank you for taking the time to let us know how we are doing. Have a wonderful day!

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I love their service department. They are very honest and great to work with!!

Response from the owner Replied: Thank you so much for the review, Susan! Kempthorn Motors appreciates your business! Thank you for taking the time to let us know how we are doing. Have a wonderful day!

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Response from the owner Replied: Thank you so much for the review, Louie! Kempthorn Motors appreciates you taking the time to let us know how we are doing. Have a fantastic day!

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Response from the owner Replied: Response from the ownerHello Maria! Kempthorn Motors is sorry to hear that your experience with us was not satisfactory. Please contact our dealership at your earliest convenience. You can ask for Mike Schuster or Bruce Cureton. It is important to our managers to hear about your experience. We cannot correct the problem without an explanation and understanding of what went wrong. Thank you in advance for your patience. Kempthorn Motors would like to be given the opportunity to make this right. Have a great day!

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Nice people at dealership

Response from the owner Replied: Thank you for the review, Greg. Kempthorn Motors appreciates you taking the time to let us know how we are doing. Please contact our dealership to let us know how we could of served you better. Have a great day and please drive safely!

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Response from the owner Replied: Thank you so much for the review, Dianna! Kempthorn Motors appreciates your continued business. Please contact us anytime with any questions or concerns. Have a wonderful day!

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Response from the owner Replied: Thank you for the review, Tim! Kempthorn Motors appreciates you taking the time to let us know how we are doing. We appreciates your business. Have a great day and please drive safely!

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Parts department helpful in replacing fob batteries. Thanks!

Response from the owner Replied: Thank you for the review, Rick! Kempthorn Motors appreciates your business. Have a great day and please drive safely!

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We have had top notch & personalized service with every purchase. We are able to take our time & find the exact model & packages to suit our needs. We never felt pushed or rushed to take what was immediately available.

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I made an appointment with kempthorne because of a recall on a certain part of my car. I have friends that have purchased their cars and had them serviced there. So I put my trust in them and they delivered. Not only fixing my car but the customer service was outstanding!!

Response from the owner Replied: Thank you for the review, Mrs. Bosnakovic! Kempthorn Motors appreciates you putting your trust in our dealership. Please contact us anytime with any questions or concerns. Have a great day and please drive safely!

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Response from the owner Replied: Thank you for the review, Dean! Kempthorn Motors appreciates your business. Please feel free to contact us anytime with any questions or concerns. Have a great day and please drive safely.

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Response from the owner Replied: Thank you for the review, Romeo! Kempthorn Motors appreciates your business. Please feel free to contact us anytime with any questions or concerns. Have a fantastic day and please drive safely!

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Response from the owner Replied: Thank you for the review! Kempthorn Motors appreciates your business. Please feel free to contact us anytime with any questions or concerns. Thank you again and have a fantastic day!

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Timely service and professional.Thanks

Response from the owner Replied: Thank you so much for the review, Robert! Kempthorn MercedesBenz appreciates your business. Have a fantastic day and please drive safely!

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Response from the owner Replied: Thank you for the review, William! Kempthorn Motors appreciates you taking the time to let us know how we are doing. Please contact us anytime with any questions or concerns. Thank you again and have a great day!

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The whole service department from the people out front who you work with, to the management back to the service techs... A+! Could not be happier with them time and time again.

Response from the owner Replied: Thank you for the review, Mike! Kempthorn Motors appreciates your business! Please contact us anytime with any questions or concerns. Thank you again and have a fantastic day!

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Response from the owner Replied: Thank you for the review, Mike! Kempthorn Motors appreciates your business. Please feel free to contact us anytime with any questions or concerns. Have a great day and please drive safely!

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I have had issues with the service department here in past years, but my most recent visits have been GREAT. I wont hesitate to continue to work with them.

Response from the owner Replied: Thank you for the review, Allie! Kempthorn Motors appreciates your continued business. Thank you for taking the time to let us know how we are doing. Please feel free to contact us anytime with any questions or concerns. Have a great day and please drive safely!

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I am very satisfied with my experience with Kempthorn Motors. I would 100% recommend this dealership. I drove 3.5 hours and it was absolutely worth it.

Response from the owner Replied: Thank you for the review, Glenn! Kempthorn Motors appreciates your business. Thank you for taking the time to let us know how we are doing. Thank you again and have a great day!

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Service manager didnt charge us for a problem that came up after diagnostics in the starter. He was more than fair. All staff were friendly, cordial and respective

Response from the owner Replied: Thank you so much for the review, Candy! Kempthorn MercedesBenz appreciates your business. Thank you for taking the time to let us know how we are doing. Have a great day and please drive safely!

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Response from the owner Replied: Thank you for the review, Andrew! Kempthorn Motors appreciates you taking the time to let us know how we are doing. We value your business. Thank you again and have a great day!

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Response from the owner Replied: Thank you for the review, Jim! Kempthorn Motors appreciates your business. Please contact us anytime with any questions or concerns. Thank you again and have a fantastic day!

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