Google Review
- March 15, 2019
Response from the owner Replied: Hi Donna! Thank you for taking the time to leave Kempthorn Motors such a nice review! We appreciate your kindness. Have a great day!
Google Review
- February 09, 2019
The car was expertly detailed for pickup. Emily, our sales person, very knowledgeable and explained the car functions in easy to understand terms. Emily and all the staff we interacted with were professional and friendly. We were treated with respect and all our questions were answered. We give this...
Response from the owner Replied: Thank you so much for the review, Kathryn! Kempthorn Motors appreciates your business. Thank you for choosing our dealership for your car buying needs. Please contact us anytime with any questions or concerns. Enjoy your new Jaguar F-Pace! Have a fantastic day!
Google Review
- February 07, 2019
Response from the owner Replied: Thank you for the review, Tyrone! Kempthorn Motors appreciates you taking the time to let us know how we are doing. We value your business! Thank you for choosing Kempthorn Motors! Have a wonderful day!
Google Review
- January 23, 2019
Nah bruh.
Response from the owner Replied: Kempthorn Motors is sorry to hear that your experience with our dealership was not great. Please contact Mike Schuster, our sales manager at 330-580-4935. We would like to hear about your experience. Thank you in advance for your patience.
Google Review
- January 17, 2019
Great people
Response from the owner Replied: Thank you so much for the review! Kempthorn Motors appreciates you taking the time to let us know how we are doing. Have a great day and please drive safely!
Google Review
- January 11, 2019
Response from the owner Replied: Thank you so much for the review! Kempthorn Motors appreciates you taking the time to let us know how we are doing. Have a great day and please drive safely!
Google Review
- December 30, 2018
Response from the owner Replied: Thank you for the review, Faith! Kempthorn Motors appreciates you taking the time to let us know how we are doing. Have a great day and a Happy New Year!
Google Review
- December 24, 2018
Excellent. I will continue to have my Mercedes serviced here.
Response from the owner Replied: Thank you for the review, Nicki! Kempthorn Motors appreciates your business. Thank you for taking the time to let us know how we are doing. Have a wonderful day!
Google Review
- December 19, 2018
I love their service department. They are very honest and great to work with!!
Response from the owner Replied: Thank you so much for the review, Susan! Kempthorn Motors appreciates your business! Thank you for taking the time to let us know how we are doing. Have a wonderful day!
Google Review
- December 03, 2018
Response from the owner Replied: Thank you so much for the review, Louie! Kempthorn Motors appreciates you taking the time to let us know how we are doing. Have a fantastic day!
Google Review
- November 29, 2018
Response from the owner Replied: Response from the ownerHello Maria! Kempthorn Motors is sorry to hear that your experience with us was not satisfactory. Please contact our dealership at your earliest convenience. You can ask for Mike Schuster or Bruce Cureton. It is important to our managers to hear about your experience. We cannot correct the problem without an explanation and understanding of what went wrong. Thank you in advance for your patience. Kempthorn Motors would like to be given the opportunity to make this right. Have a great day!
Google Review
- November 27, 2018
Google Review
- November 10, 2018
Nice people at dealership
Response from the owner Replied: Thank you for the review, Greg. Kempthorn Motors appreciates you taking the time to let us know how we are doing. Please contact our dealership to let us know how we could of served you better. Have a great day and please drive safely!
Google Review
- October 31, 2018
Response from the owner Replied: Thank you so much for the review, Dianna! Kempthorn Motors appreciates your continued business. Please contact us anytime with any questions or concerns. Have a wonderful day!
Google Review
- October 05, 2018
Response from the owner Replied: Thank you for the review, Tim! Kempthorn Motors appreciates you taking the time to let us know how we are doing. We appreciates your business. Have a great day and please drive safely!
Google Review
- September 13, 2018
Parts department helpful in replacing fob batteries. Thanks!
Response from the owner Replied: Thank you for the review, Rick! Kempthorn Motors appreciates your business. Have a great day and please drive safely!
Cars.com Review
- September 06, 2018
We have had top notch & personalized service with every purchase. We are able to take our time & find the exact model & packages to suit our needs. We never felt pushed or rushed to take what was immediately available.
Google Review
- September 05, 2018
I made an appointment with kempthorne because of a recall on a certain part of my car. I have friends that have purchased their cars and had them serviced there. So I put my trust in them and they delivered. Not only fixing my car but the customer service was outstanding!!
Response from the owner Replied: Thank you for the review, Mrs. Bosnakovic! Kempthorn Motors appreciates you putting your trust in our dealership. Please contact us anytime with any questions or concerns. Have a great day and please drive safely!
Google Review
- August 25, 2018
Response from the owner Replied: Thank you for the review, Dean! Kempthorn Motors appreciates your business. Please feel free to contact us anytime with any questions or concerns. Have a great day and please drive safely.
Google Review
- August 23, 2018
Response from the owner Replied: Thank you for the review, Romeo! Kempthorn Motors appreciates your business. Please feel free to contact us anytime with any questions or concerns. Have a fantastic day and please drive safely!
Google Review
- August 21, 2018
Response from the owner Replied: Thank you for the review! Kempthorn Motors appreciates your business. Please feel free to contact us anytime with any questions or concerns. Thank you again and have a fantastic day!
Google Review
- August 20, 2018
Timely service and professional.Thanks
Response from the owner Replied: Thank you so much for the review, Robert! Kempthorn MercedesBenz appreciates your business. Have a fantastic day and please drive safely!
Google Review
- August 08, 2018
Response from the owner Replied: Thank you for the review, William! Kempthorn Motors appreciates you taking the time to let us know how we are doing. Please contact us anytime with any questions or concerns. Thank you again and have a great day!
Google Review
- August 07, 2018
The whole service department from the people out front who you work with, to the management back to the service techs... A+! Could not be happier with them time and time again.
Response from the owner Replied: Thank you for the review, Mike! Kempthorn Motors appreciates your business! Please contact us anytime with any questions or concerns. Thank you again and have a fantastic day!
Google Review
- August 06, 2018
Response from the owner Replied: Thank you for the review, Mike! Kempthorn Motors appreciates your business. Please feel free to contact us anytime with any questions or concerns. Have a great day and please drive safely!
Google Review
- July 30, 2018
I have had issues with the service department here in past years, but my most recent visits have been GREAT. I wont hesitate to continue to work with them.
Response from the owner Replied: Thank you for the review, Allie! Kempthorn Motors appreciates your continued business. Thank you for taking the time to let us know how we are doing. Please feel free to contact us anytime with any questions or concerns. Have a great day and please drive safely!
Google Review
- July 28, 2018
I am very satisfied with my experience with Kempthorn Motors. I would 100% recommend this dealership. I drove 3.5 hours and it was absolutely worth it.
Response from the owner Replied: Thank you for the review, Glenn! Kempthorn Motors appreciates your business. Thank you for taking the time to let us know how we are doing. Thank you again and have a great day!
Google Review
- July 26, 2018
Service manager didnt charge us for a problem that came up after diagnostics in the starter. He was more than fair. All staff were friendly, cordial and respective
Response from the owner Replied: Thank you so much for the review, Candy! Kempthorn MercedesBenz appreciates your business. Thank you for taking the time to let us know how we are doing. Have a great day and please drive safely!
Google Review
- July 21, 2018
Response from the owner Replied: Thank you for the review, Andrew! Kempthorn Motors appreciates you taking the time to let us know how we are doing. We value your business. Thank you again and have a great day!
Google Review
- July 20, 2018
Response from the owner Replied: Thank you for the review, Jim! Kempthorn Motors appreciates your business. Please contact us anytime with any questions or concerns. Thank you again and have a fantastic day!
Google Review
- June 29, 2018
Google Review
- June 27, 2018
Response from the owner Replied: Thank you for the review, Debby! The Kempthorn Motors family appreciates your business. Thank you for taking the time to let us know how we are doing. Please contact us anytime with any questions or concerns. Thank you again and have a wonderful day!
Google Review
- June 21, 2018
there service is excellent , Denny is friendly and very easy to make the sale go smooth. they are ready to take this extra mile that others doesn't with the customer. Charlie, from the financial side... he helped us a lot. thank you guys for your great service!
Response from the owner Replied: Thank you for the review, Elie! Kempthorn Motors appreciates you taking the time to let us know how we are doing. Please contact us anytime with any questions or concerns. We value your business! Thank you again and have a great day!
Google Review
- June 19, 2018
Recently visited Kempthorn for a recall on my Mercedes. Great customer service and care! Kathy- I hope I have the correct name- was very kind and accommodating from the moment I stepped in. Once leaving, Matt explained what services were completed. He was very kind too. All staff seemed...
Response from the owner Replied: Thank you for the review, DaNita! Kempthorn Motors appreciates your business. We thank you for taking the time to let us know how we are doing. Thank you again and have a wonderful day!
Cars.com Review
- June 13, 2018
They emailed about a SUV on cars.com but no follow thru. Haven't heard back. I sent them the requested information and never heard back. So I am moving forward.
Google Review
- June 03, 2018
Response from the owner Replied: Thank you for the review! Kempthorn Motors appreciates your business. Please feel free to contact us anytime with questions or concerns. Thank you again and have a great day!
Google Review
- May 30, 2018
Response from the owner Replied: Thank you so much for the review, Les! Kempthorn Motors appreciates your business. Thank you for taking the time to leave us a review. Have a wonderful day!
Google Review
- May 24, 2018
I purchased a new car from Kempthorns. After having repeated errors with the computer system the dealer gave me a great deal on a newer car. I was really pleased with the new car and the outcome. I would definitely recommend Kempthorn and Bob Maloy again
Google Review
- May 23, 2018
These people are very personable, professional, and the repair was done efficiently!
Cars.com Review
- May 20, 2018
The salesman responded fast to my interest in the car I purchased. Whatever small repairs needed they were done-hinges, tires, wheels. I'm very pleased. Thanks.
Google Review
- May 15, 2018
Response from the owner Replied: Thank you for the review! Kempthorn Motors appreciates your business. Please feel free to contact us anytime with questions or concerns. Thank you again and have a great day!
Google Review
- May 14, 2018
All people at this dealetship are professional and knowledgeable and courteous. Its always a pleasure doing business
Response from the owner Replied: Thank you so much for the review, Joseph! Kempthorn Motors appreciates your business! Please feel free to contact us anytime with questions or concerns. Thank you again and have a fantastic day!
Google Review
- May 14, 2018
Response from the owner Replied: Thank you for the review, John! Kempthorn Motors appreciates your business. Please feel free to contact us anytime with any questions or concerns. Thank you again and have a wonderful day!
Google Review
- April 30, 2018
Google Review
- April 21, 2018
Fast, courteous and received car back washed. Very impressed by the high level of professionalism and service
Google Review
- April 21, 2018