Mercedes Benz should not allow the current owner to keep this dealership. The list of problems I came across are endless. From the start of me getting my car there, they were dishonest and shady. They did not inform me that my brand new car (17 miles) had a car fax report and sold me a bill of...

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New Management staff as of September 2018. Great staff in both Sales and Service. Will treat customers right!

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Horrible absolutely horrible. They are so arrogant I ended up cussing them out and buying a new Benz from Seattle Mercedes Benz. For a much better price and nobody talked down to me or acted as if selling me a car was an inconvenience for them

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I was trying to purchase Mercedes-Benz that I picked out on TrueCar and I set up all the financing I drove from Illinois to Billings busted out my checkbook and tried to pay for the car is they kept giving me story after story about the price even though I had a printed out certificate saying this...

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Wow. Just wow. Ive never had a better experience. Service manager Shawn Skelton is a consummate professional. I had multiple issues with my Sprinter van, it required two visits, and both times it was impressive. Knowledagble, courteous, and expeditious. The epitome of service, what a pleasure. Thank...

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We love Mercedes-Benz of Billings! They treat us wonderfully everytime we walk through the door. They take incredible care of our 3 Mercedez and we always leave confident and satisfied with the service the mechanics do. Shawn Skelton is the best Service Manager my husband and I have ever...

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I was super happy, until I realized all the bad details of this transaction.They gave me a decent deal on an almost new Mercedes sedan, (slightly overpriced according to Kelly Bluebook, but not by much). The car is running strong and hasn't had any real issues aside from a bad tire.The following are...

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Ryan went to bat for me, and so did Shawn! I have nothing but good to say about these guys! Super cooperative and honest

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Just had a great buying experience with the fokes at Mercedes of Billings, Professional, Fair and friendly!!

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Okay I gotta say Ryan is the man! He has helped me out with my car in some pretty incredible ways. Mercedes Benz as a company is generally pretty cooperative to work with, but it helps to have people like Ryan on the ground to properly execute that!

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Just had some work performed on my ML 550. Terrific service - from the point of arrival to departure, including the loaner auto to accommodate me for the day. When the work was done, the details of the entire service was fully explained by Ryan and his team. Great experience. Keep up the good work.

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I recently had Mercedes Benz of Billings service my Sprinter van. The scheduling and drop off processes was simple and stream lined. The service was completed in full, and within the prearranged time period. Shawn Skelton and Ryan Burt were really easy to deal with and were very communicative...

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I recently had Mercedes Benz of Billings service my Sprinter van. The scheduling and drop off processes was simple and stream lined. The service was completed in full, and within the prearranged time period. Shawn Skelton and Ryan Burt were really easy to deal with and were very communicative during...

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Great dealership with friendly staff and family atmosphere! The new management is a solid team and if you go into Mercedes-Benz of Billings you won't be disappointed.

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Top Notch all the way. Great support for Veterans. Manager is Exceptional.

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Great experience!!

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The service department at Billings Mercedes has many great people. I've had my car since 2016 and Ryan Burt has consistently been my go-to person at the dealership. My questions get answered quickly and the service has been impressive. It's nice to have someone I can count on to always help me there...

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I have a Dodge Sprinter with a Mercedes engine and needed to have the glow plugs swapped out. Everyone told me not to go to the dealership as they told me they typically cost more. It did cost a little more than quotes I had received from other mechanics, but I'm so glad I paid the little extra to...

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The new management are friendly and very knowledgeable. No pressure what so ever. We loved the relaxed atmosphere. Definitely the best buying experience weve had. So happy we stopped in to check them out.

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For my 50th birthday, my husband totally surprised me by buying me a new car off the showroom floor. It is beautiful. We have had a couple complications, yet Ryan and Shawn have been over the top in serving us. They actually discovered the issue when another dealership could not. I highly recommend...

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Best service ever! Staff is amazing!

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Great experience with the service department.

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Ryan and the rest of the service team is awesome. Can shoot him a text with any issue and he always gets me in with a loaner within a reasonable amount of time. Has made the entire process seamless.

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If I could give this dealership a zero I would. Left our Mercedes RV there for service and while on their lot it was vandalized. Broken window, two TVs and most all our belongings taken. When they called to tell us the first thing they said was it wasnt their responsibility. They did nothing to help...

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If I could give this dealership a zero I would. Left our Mercedes RV here for service and while there and parked on their lot it was vandalized. Broken window two TV's and most all of our belongings taken. When they called to tell us the first thing they said was it wasn't their responsibility....

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Nice place but sales staff is not as informed as they should be on prices and sales goals. Certainly not pushy! Something needs to be done about the birds in the eves!

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Stay away. Dishonest. Be aware of hidden fees

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0mnk.8Mb

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FANTASTIC SERVICE,VEHICLE AND OVERALL EXPERIENCE. I drove in from Bozeman to check out MBB's selection and ended up getting a 2015 CLA250 4Matic. I worked primarily with Des (she is wonderful - honest, straightforward and knowledgeable) and Charles (10/10 extremely helpful). The other gentlemen...

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We purchased a GL450 in January 2018. Managers and Salesmen went over the top and we are extremely pleased with our purchase. Managers worked hard to meet us in our price point. Highly satisfied and we will be back to purchase another!

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Very bad experience with the sales staff

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I had a lousy experience here in July 2018 trying to buy a new GLA 250. The sales staff used the worst sort of pressure tactics (for example, claiming to have ordered me a vehicle from a dealer out of state and suggesting that I was now obligated to purchase that vehicle BEFORE we had negotiated...

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I had a lousy experience here in July 2018 trying to buy a new GLA 250. The sales staff used the worst sort of pressure tactics (for example, claiming to have ordered me a vehicle from out of state and suggesting that I was now obligated to purchase that vehicle BEFORE I had even had a chance to...

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It's owned by Rimrock Automotive. STAY AWAY. The salesman basically pressured me into signing. LOUSY DEALERSHIP.

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We Just bought a car from there today. We cannot express how easy the car buying experience was. We received exactly what we asked for. Peter sold us the car. I would recommend him to anyone when buying a car. He listened to what we wanted and we left the dealership extremely happy. He was friendly...

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I have always supported buying local and this is actually my second brand new Sprinter Van purchase from Mercedes of Billings. However, when you read my story below you'll see why it doesn't matter to Mercedes of Billings, MT whether you're a "good customer" who supports local business. You're...

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Went in yesterday just to look around and get some ideas as to what exactly I wanted. I worked with Peter and he was the most genuine and kind person! He really listened to me, repeated back things I said and didn't pressure me at all. I ended up purchasing and actually had a really good time at the...

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Rimrock Auto is affiliated with Mercedes Benz of Billings and they are the biggest cheats in the state of Montana. They are pretty shading in their deals. They have family members involved that cover each other very well to the dissatisfaction and harassment of the customer. If you buy a vehicle...

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Thanks to Mitch, Mike, Peter, and all for service above expected. My friend was having a very bad day, gang at Mercedes took care of us both. I service my Benz with Billings and will continue to be a loyal customer! Rhoda Tate

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Knowledgeable and helpful sales person

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Professional and easy to work with. Made the buying process painless. Great customer service.

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Recently bought a car and am more than pleased with the transaction and would highly recommend Mercedes-Benz of Billings. After shopping many dealerships, Mitch found a car with the exact specifications I was looking for. I love it! I was treated with class, the dealership is beautiful and their...

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