Review on Google
Google Review
- June 17, 2019
They're amazing! Very informational, they put in alot of time & effort to find me the perfect vehicle. I am soo happy I went through them! A huge Thank you to everyone that assisted me!
Review on Google
Google Review
- June 17, 2019
I recently had a very positive service experience at MB of Billings. Specifically I want to call out the excellent customer care I received from Ryan Burt and James McElroy.My wife and I own a 2017 4x4 Sprinter. We use the vehicle as a camper and, as expected, it performed perfectly for the first...
Review on Yelp
Yelp Review
- June 17, 2019
I recently had a very positive service experience at MB of Billings. Specifically I want to call out the excellent customer care I received from Ryan Burt and James McElroy.My wife and I own a 2017 4x4 Sprinter. We use the vehicle as a camper and, as expected, it performed perfectly for the first...
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- June 01, 2019
We visited Mercedes-Benz Billings this past week. Extremely personal staff who answered all our questions and gave us top dollar on trade. We couldn't be happier with our experience. Thank you, Stephanie, Randy, Rob, and Desiree.
Review on Google
Google Review
- May 24, 2019
We have had our Sprinter van in twice for warranty service, once for a CEL and the second time for a software update for the ECU. Both encounters with service staff have been abysmal. One gets far better service buying a $2 hamburger at a fast food joint. The latest debacle saw the service manager...
Review on Google
Review on Google
Google Review
- May 09, 2019
Traveling from Maryland to Alaska in a Sprinter Chassis RV. Sticky parking brake. Service Manager Ryan suggested just stopping in, no appt, for them to access issue so we directed our cross country itinerary accordingly. Within minutes of our arrival Ryan and Tech James were on it, diagnosed issue,...
Review on Google
Review on Google
Google Review
- April 29, 2019
Sprinter van sales person was so rude just about simple questions that he just about hung up the phone. It certainly IS NOT the Mercedes treatment you might expect for someone buying a luxury car. Avoid at all costs
Review on Google
Google Review
- April 17, 2019
Wanted to charge us for something we could've done, and did, at home.
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Review on Google
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Google Review
- March 25, 2019
Horrible absolutely horrible. They are so arrogant I ended up cussing them out and buying a new Benz from Seattle Mercedes Benz. For a much better price and nobody talked down to me or acted as if selling me a car was an inconvenience for them
Review on Google
Review on Google
Google Review
- March 12, 2019
Mercedes Benz should not allow the current owner to keep this dealership. The list of problems I came across are endless. From the start of me getting my car there, they were dishonest and shady. They did not inform me that my brand new car (17 miles) had a car fax report and sold me a bill of...
Review on Google
Google Review
- March 08, 2019
New Management staff as of September 2018. Great staff in both Sales and Service. Will treat customers right!
Review on Google
Google Review
- March 05, 2019
Horrible absolutely horrible. They are so arrogant I ended up cussing them out and buying a new Benz from Seattle Mercedes Benz. For a much better price and nobody talked down to me or acted as if selling me a car was an inconvenience for them
Review on Google
Google Review
- March 02, 2019
I was trying to purchase Mercedes-Benz that I picked out on TrueCar and I set up all the financing I drove from Illinois to Billings busted out my checkbook and tried to pay for the car is they kept giving me story after story about the price even though I had a printed out certificate saying this...
Review on Google
Google Review
- February 01, 2019
Wow. Just wow. Ive never had a better experience. Service manager Shawn Skelton is a consummate professional. I had multiple issues with my Sprinter van, it required two visits, and both times it was impressive. Knowledagble, courteous, and expeditious. The epitome of service, what a pleasure. Thank...
Review on Google
Google Review
- January 11, 2019
We love Mercedes-Benz of Billings! They treat us wonderfully everytime we walk through the door. They take incredible care of our 3 Mercedez and we always leave confident and satisfied with the service the mechanics do. Shawn Skelton is the best Service Manager my husband and I have ever...
Review on Google
Google Review
- January 03, 2019
I was super happy, until I realized all the bad details of this transaction.They gave me a decent deal on an almost new Mercedes sedan, (slightly overpriced according to Kelly Bluebook, but not by much). The car is running strong and hasn't had any real issues aside from a bad tire.The following are...
Review on Google
Review on Google
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Review on Google
Google Review
- November 29, 2018
Ryan went to bat for me, and so did Shawn! I have nothing but good to say about these guys! Super cooperative and honest
Review on Google
Google Review
- November 28, 2018
Just had a great buying experience with the fokes at Mercedes of Billings, Professional, Fair and friendly!!
Review on Yelp
Yelp Review
- November 28, 2018
Okay I gotta say Ryan is the man! He has helped me out with my car in some pretty incredible ways. Mercedes Benz as a company is generally pretty cooperative to work with, but it helps to have people like Ryan on the ground to properly execute that!
Review on Google
Google Review
- November 27, 2018
Just had some work performed on my ML 550. Terrific service - from the point of arrival to departure, including the loaner auto to accommodate me for the day. When the work was done, the details of the entire service was fully explained by Ryan and his team. Great experience. Keep up the good work.
Review on Google
Google Review
- November 27, 2018
I recently had Mercedes Benz of Billings service my Sprinter van. The scheduling and drop off processes was simple and stream lined. The service was completed in full, and within the prearranged time period. Shawn Skelton and Ryan Burt were really easy to deal with and were very communicative...
Review on Yelp
Yelp Review
- November 27, 2018
I recently had Mercedes Benz of Billings service my Sprinter van. The scheduling and drop off processes was simple and stream lined. The service was completed in full, and within the prearranged time period. Shawn Skelton and Ryan Burt were really easy to deal with and were very communicative during...
Review on Yelp
Yelp Review
- November 27, 2018
Great dealership with friendly staff and family atmosphere! The new management is a solid team and if you go into Mercedes-Benz of Billings you won't be disappointed.
Review on Google
Google Review
- November 27, 2018
Top Notch all the way. Great support for Veterans. Manager is Exceptional.
Review on Google
Review on Yelp
Yelp Review
- November 16, 2018
The service department at Billings Mercedes has many great people. I've had my car since 2016 and Ryan Burt has consistently been my go-to person at the dealership. My questions get answered quickly and the service has been impressive. It's nice to have someone I can count on to always help me there...
Review on Google
Google Review
- November 14, 2018
I have a Dodge Sprinter with a Mercedes engine and needed to have the glow plugs swapped out. Everyone told me not to go to the dealership as they told me they typically cost more. It did cost a little more than quotes I had received from other mechanics, but I'm so glad I paid the little extra to...
Review on Google
Google Review
- November 14, 2018
The new management are friendly and very knowledgeable. No pressure what so ever. We loved the relaxed atmosphere. Definitely the best buying experience weve had. So happy we stopped in to check them out.
Review on Yelp
Yelp Review
- November 13, 2018
For my 50th birthday, my husband totally surprised me by buying me a new car off the showroom floor. It is beautiful. We have had a couple complications, yet Ryan and Shawn have been over the top in serving us. They actually discovered the issue when another dealership could not. I highly recommend...
Review on Google
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Google Review
- November 05, 2018
Ryan and the rest of the service team is awesome. Can shoot him a text with any issue and he always gets me in with a loaner within a reasonable amount of time. Has made the entire process seamless.
Review on Google
Review on Google
Review on Google
Google Review
- October 17, 2018
If I could give this dealership a zero I would. Left our Mercedes RV there for service and while on their lot it was vandalized. Broken window, two TVs and most all our belongings taken. When they called to tell us the first thing they said was it wasnt their responsibility. They did nothing to help...
Review on Yelp
Yelp Review
- October 17, 2018
If I could give this dealership a zero I would. Left our Mercedes RV here for service and while there and parked on their lot it was vandalized. Broken window two TV's and most all of our belongings taken. When they called to tell us the first thing they said was it wasn't their responsibility....
Review on Google
Google Review
- October 10, 2018
Nice place but sales staff is not as informed as they should be on prices and sales goals. Certainly not pushy! Something needs to be done about the birds in the eves!
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Google Review
- September 11, 2018
FANTASTIC SERVICE,VEHICLE AND OVERALL EXPERIENCE. I drove in from Bozeman to check out MBB's selection and ended up getting a 2015 CLA250 4Matic. I worked primarily with Des (she is wonderful - honest, straightforward and knowledgeable) and Charles (10/10 extremely helpful). The other gentlemen...
Review on Google
Google Review
- September 11, 2018
We purchased a GL450 in January 2018. Managers and Salesmen went over the top and we are extremely pleased with our purchase. Managers worked hard to meet us in our price point. Highly satisfied and we will be back to purchase another!
Review on Google
Review on Google
Google Review
- August 26, 2018
I had a lousy experience here in July 2018 trying to buy a new GLA 250. The sales staff used the worst sort of pressure tactics (for example, claiming to have ordered me a vehicle from a dealer out of state and suggesting that I was now obligated to purchase that vehicle BEFORE we had negotiated...
Review on Yelp
Yelp Review
- August 26, 2018
I had a lousy experience here in July 2018 trying to buy a new GLA 250. The sales staff used the worst sort of pressure tactics (for example, claiming to have ordered me a vehicle from out of state and suggesting that I was now obligated to purchase that vehicle BEFORE I had even had a chance to...
Review on Google
Review on Google
Review on Google
Review on Google
Google Review
- June 30, 2018
It's owned by Rimrock Automotive. STAY AWAY. The salesman basically pressured me into signing. LOUSY DEALERSHIP.