Google Review
- January 14, 2020
Yelp Review
- January 12, 2020
JD and Desiree were a pleasure to work with! There was no pressure and they made sure to answer any questions I had. Love my new ride. Thank you!
Google Review
- January 12, 2020
JD and Desiree were a pleasure to work with!
Response from the owner Replied: Thank you so very much, we think we are blessed to have Desiree too!
Google Review
- January 12, 2020
Yelp Review
- January 09, 2020
We have a place in MT and thought it was good idea to buy local. Here is a poor excuse for MBUSA. We have never bought a MB and given less than a 10 on the survey. This place deserves 0 all the way.
Google Review
- January 05, 2020
I just bought a used MLS from these guys, after being on the hunt for the one we wanted for about 3 months. The sales team was super helpful throughout the whole process, and made this the most enjoyable car buying experience I have ever been a part of.
Response from the owner Replied: Joe we really appreciate you too! Thanks again!
Yelp Review
- January 03, 2020
Owned by Rimrock so that should speak volumes of how they work customers. No part of my experience was positive. Could not communicate nor present a price to me with any explanation. Mercedes should be embarrassed to be associated with them. Went down the street where the price was clearly marked...
Google Review
- December 30, 2019
Google Review
- December 30, 2019
this place is such a poor representation of MB USA. They will sell a GLS 450 to a exporter before the public. I have been with BMW and MB for over 30 years . It's easy to see the GLS will fly out the doors to meet there sales quota . The problem is when the cars hit the port the vins will trace...
Response from the owner Replied: Rhik, we will take your post as constructive criticism. However whenever we see another competing MB dealer post a statement like this, it's true intention is just to promote his own business.
Google Review
- December 16, 2019
Google Review
- December 11, 2019
Google Review
- December 06, 2019
Google Review
- November 30, 2019
Yelp Review
- November 28, 2019
Our second Mercedes in a month, service is great from sale to parts to service. Everyone in both of transactions has been outstanding. Great people at Mercedes of Billings, thank you
Google Review
- November 24, 2019
I worked with Andrea to build my dream GLE. I worked with Rob on the closing of the deal and introduction to my new GLE and finally I worked with Desiree on the financing of the purchase. These three individuals are the "Dream Team" for Mercedes Benz of Billings. They took care of me from...
Google Review
- November 05, 2019
Desiree and Stephanie were extremely professional and knowledgeable. They helped us finding the vehicle my wife wanted, kept us updated through the entire delivery process. A great team to deal with at Mercedes of Billings.
Yelp Review
- November 05, 2019
Friendly , knowledgeable and timely with service. Thank you Mercedes Benz of Billings
Google Review
- October 31, 2019
I like to think everyone deserves a second chance. Since my previous review below I can honestly say that Mercedes Benz of Billings has changed for the better. Shortly after my last negative review the dealership owners did a overhaul of their operations and replaced the management team at MB...
Google Review
- October 18, 2019
Excellent service department
Google Review
- October 10, 2019
Google Review
- October 07, 2019
We got a check engine light on our GLE250d along with and DEF warning that started counting down the remaining ignition starts. Not a great thing when you're on vacation visiting from Canada! Shawn, the service manager, was able to accommodate our vehicle right away and was able to clear the fault...
Google Review
- October 07, 2019
We got a check engine light on our GLE250d along with and DEF warning that started counting down the remaining ignition starts. Not a great thing when you're on vacation visiting from Canada! Shawn, the service manager, was able to accommodate our vehicle right away and was able to clear the fault...
Google Review
- October 02, 2019
Desiree and Stephanie were extremely professional and knowledgeable. That helped us get into the vehicle we wanted within a day of talking over the phone. They went above and beyond and even gave our little one a Mercedes teddy which he loves! We would highly recommend them!
Google Review
- October 02, 2019
Stay away not worth your time. Looked at cars for half hr. and no could not even get a salesman to help. I will never shop at this dealership.
Google Review
- October 02, 2019
Desiree and Stephanie were extremely professional and knowledgeable. That helped us get into the vehicle we wanted within a day of talking over the phone. They went above and beyond and even gave our little one a Mercedes teddy which he loves! We would highly recommend them!
Google Review
- September 26, 2019
Stay away not worth your time. Looked at cars for half hr. and no could not even get a salesman to help. I will never shop at this dealership.
Google Review
- September 25, 2019
We had a service issue with our vehicle. We called Ryan Burt, the Service Manager with a brake issue as we were on vacation in the Billings area. He was kind and professional and was able to get a part which turned out to be a tire sensor the next day. He also scheduled it to be put on the next day...
Google Review
- September 21, 2019
We had a service issue with our vehicle. We called Ryan Burt, the Service Manager with a brake issue as we were on vacation in the Billings area. He was kind and professional and was able to get a part which turned out to be a tire sensor the next day. He also scheduled it to be put on the next day...
Google Review
- September 13, 2019
Google Review
- September 09, 2019
Very friendly sales managers. No pressure to buy, prompt service, and honest. I really recommend this dealer.
Google Review
- September 09, 2019
Cameron Swift is the man to see!
Yelp Review
- August 31, 2019
This dealership is not to be trusted! Please see other reviews on their business practices, ethical dealings with customers, and general caring about their customers. If business is so bad that they must deal the way they do with potential customers, Mercedes should revoke their ability to sell...
Google Review
- August 29, 2019
Google Review
- August 29, 2019
Cameron Swift is the man to see!
Google Review
- August 29, 2019
DO NOT DO BUSINESS WITH THESE PEOPLE! They are not honest and don't care about their customers. I would never purchase a car from them as they are NOT to be trusted!
Google Review
- August 20, 2019
Very friendly sales managers. No pressure to buy, prompt service, and honest. I really recommend this dealer.
Google Review
- August 09, 2019
Stephanie and all of the ladies at Mercedes were amazing. Zero pressure and they made the process simple and easy. Highly recommended them for buying a new car.
Google Review
- August 09, 2019
Both Stephanie and Desiree were very professional, kind, and most importantly not pushy. We were threaded very well, they gave us a fair trade, and the entire experience was just what youd hope for at a Mercedes dealership.
Google Review
- August 09, 2019
Someday maybe
Yelp Review
- August 07, 2019
I bought a used ML350 diesel from this dealership. Two months later, a fuel injector needed to be replaced. I talked to the manager with the hope that they would cover at least a portion of the repair. He refused, saying that the vehicle checked out when it was sold. I think an ethical dealership...
Google Review
- July 23, 2019
Someday maybe
Google Review
- July 22, 2019
Both Stephanie and Desiree were very professional, kind, and most importantly not pushy. We were threaded very well, they gave us a fair trade, and the entire experience was just what youd hope for at a Mercedes dealership.
Google Review
- July 22, 2019
Stephanie and all of the ladies at Mercedes were amazing. Zero pressure and they made the process simple and easy. Highly recommended them for buying a new car.
Yelp Review
- July 12, 2019
Excellent service-fast! After reading some reviews on Yelp, I was dubious of the professionalism I would encounter upon arriving at MB of Billings. After a 2 hour trip from Emigrant to replace my tires, I was professionally met, and then made a total fan of this dealership! It's beautiful, first of...
Google Review
- July 09, 2019
Spend 20 more seconds and drive to denny menholt location
Google Review
- July 01, 2019
Google Review
- June 29, 2019
Spend 20 more seconds and drive to denny menholt location
Google Review
- June 20, 2019
Google Review
- June 17, 2019
They're amazing! Very informational, they put in alot of time & effort to find me the perfect vehicle. I am soo happy I went through them! A huge Thank you to everyone that assisted me!
Google Review
- June 17, 2019
I recently had a very positive service experience at MB of Billings. Specifically I want to call out the excellent customer care I received from Ryan Burt and James McElroy.My wife and I own a 2017 4x4 Sprinter. We use the vehicle as a camper and, as expected, it performed perfectly for the first...
Yelp Review
- June 17, 2019
I recently had a very positive service experience at MB of Billings. Specifically I want to call out the excellent customer care I received from Ryan Burt and James McElroy.My wife and I own a 2017 4x4 Sprinter. We use the vehicle as a camper and, as expected, it performed perfectly for the first...
Google Review
- June 13, 2019
Google Review
- June 09, 2019
We have had our Sprinter van in twice for warranty service, once for a CEL and the second time for a software update for the ECU. Both encounters with service staff have been abysmal. One gets far better service buying a $2 hamburger at a fast food joint. The latest debacle saw the service manager...
Google Review
- June 09, 2019
It's Mercedes, so it's expensive. But good service.
Google Review
- June 09, 2019
We visited Mercedes-Benz Billings this past week. Extremely personal staff who answered all our questions and gave us top dollar on trade. We couldn't be happier with our experience. Thank you, Stephanie, Randy, Rob, and Desiree.
Google Review
- June 07, 2019
Google Review
- June 05, 2019
Google Review
- June 05, 2019
Google Review
- June 04, 2019
It's Mercedes, so it's expensive. But good service.
Google Review
- June 01, 2019
We visited Mercedes-Benz Billings this past week. Extremely personal staff who answered all our questions and gave us top dollar on trade. We couldn't be happier with our experience. Thank you, Stephanie, Randy, Rob, and Desiree.
Google Review
- May 24, 2019
We have had our Sprinter van in twice for warranty service, once for a CEL and the second time for a software update for the ECU. Both encounters with service staff have been abysmal. One gets far better service buying a $2 hamburger at a fast food joint. The latest debacle saw the service manager...
Google Review
- May 20, 2019
Google Review
- May 09, 2019
Traveling from Maryland to Alaska in a Sprinter Chassis RV. Sticky parking brake. Service Manager Ryan suggested just stopping in, no appt, for them to access issue so we directed our cross country itinerary accordingly. Within minutes of our arrival Ryan and Tech James were on it, diagnosed issue,...
Google Review
- May 09, 2019
Wanted to charge us for something we could've done, and did, at home.
Google Review
- May 09, 2019
Best service and friendly people
Google Review
- May 09, 2019
Sprinter van sales person was so rude just about simple questions that he just about hung up the phone. It certainly IS NOT the Mercedes treatment you might expect for someone buying a luxury car. Avoid at all costs
Google Review
- May 09, 2019
It twas a great experience!
Google Review
- May 09, 2019
Traveling from Maryland to Alaska in a Sprinter Chassis RV. Sticky parking brake. Service Manager Ryan suggested just stopping in, no appt, for them to access issue so we directed our cross country itinerary accordingly. Within minutes of our arrival Ryan and Tech James were on it, diagnosed issue,...
Google Review
- May 07, 2019
Best service and friendly people
Google Review
- May 01, 2019
Sprinter van sales person was so rude just about simple questions that he just about hung up the phone. It certainly IS NOT the Mercedes treatment you might expect for someone buying a luxury car. Avoid at all costs
Google Review
- April 29, 2019
Sprinter van sales person was so rude just about simple questions that he just about hung up the phone. It certainly IS NOT the Mercedes treatment you might expect for someone buying a luxury car. Avoid at all costs
Google Review
- April 17, 2019
Wanted to charge us for something we could've done, and did, at home.
Google Review
- April 15, 2019
It twas a great experience!
Google Review
- April 12, 2019
Google Review
- April 09, 2019
Mercedes Benz should not allow the current owner to keep this dealership. The list of problems I came across are endless. From the start of me getting my car there, they were dishonest and shady. They did not inform me that my brand new car (17 miles) had a car fax report and sold me a bill of...
Google Review
- March 30, 2019
Google Review
- March 25, 2019
Horrible absolutely horrible. They are so arrogant I ended up cussing them out and buying a new Benz from Seattle Mercedes Benz. For a much better price and nobody talked down to me or acted as if selling me a car was an inconvenience for them
Google Review
- March 22, 2019
Google Review
- March 12, 2019
Mercedes Benz should not allow the current owner to keep this dealership. The list of problems I came across are endless. From the start of me getting my car there, they were dishonest and shady. They did not inform me that my brand new car (17 miles) had a car fax report and sold me a bill of...
Google Review
- March 09, 2019
New Management staff as of September 2018. Great staff in both Sales and Service. Will treat customers right!
Google Review
- March 09, 2019
Horrible absolutely horrible. They are so arrogant I ended up cussing them out and buying a new Benz from Seattle Mercedes Benz. For a much better price and nobody talked down to me or acted as if selling me a car was an inconvenience for them
Google Review
- March 08, 2019
New Management staff as of September 2018. Great staff in both Sales and Service. Will treat customers right!
Google Review
- March 05, 2019
Horrible absolutely horrible. They are so arrogant I ended up cussing them out and buying a new Benz from Seattle Mercedes Benz. For a much better price and nobody talked down to me or acted as if selling me a car was an inconvenience for them
Google Review
- March 02, 2019
I was trying to purchase Mercedes-Benz that I picked out on TrueCar and I set up all the financing I drove from Illinois to Billings busted out my checkbook and tried to pay for the car is they kept giving me story after story about the price even though I had a printed out certificate saying this...
Google Review
- February 09, 2019
Wow. Just wow. Ive never had a better experience. Service manager Shawn Skelton is a consummate professional. I had multiple issues with my Sprinter van, it required two visits, and both times it was impressive. Knowledagble, courteous, and expeditious. The epitome of service, what a pleasure. Thank...
Google Review
- February 09, 2019
We love Mercedes-Benz of Billings! They treat us wonderfully everytime we walk through the door. They take incredible care of our 3 Mercedez and we always leave confident and satisfied with the service the mechanics do. Shawn Skelton is the best Service Manager my husband and I have ever...
Google Review
- February 01, 2019
Wow. Just wow. Ive never had a better experience. Service manager Shawn Skelton is a consummate professional. I had multiple issues with my Sprinter van, it required two visits, and both times it was impressive. Knowledagble, courteous, and expeditious. The epitome of service, what a pleasure. Thank...