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I have always supported buying local and this is actually my second brand new Sprinter Van purchase from Mercedes of Billings. However, when you read my story below you'll see why it doesn't matter to Mercedes of Billings, MT whether you're a "good customer" who supports local business. You're...

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Went in yesterday just to look around and get some ideas as to what exactly I wanted. I worked with Peter and he was the most genuine and kind person! He really listened to me, repeated back things I said and didn't pressure me at all. I ended up purchasing and actually had a really good time at the...

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Rimrock Auto is affiliated with Mercedes Benz of Billings and they are the biggest cheats in the state of Montana. They are pretty shading in their deals. They have family members involved that cover each other very well to the dissatisfaction and harassment of the customer. If you buy a vehicle...

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Thanks to Mitch, Mike, Peter, and all for service above expected. My friend was having a very bad day, gang at Mercedes took care of us both. I service my Benz with Billings and will continue to be a loyal customer! Rhoda Tate

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Knowledgeable and helpful sales person

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Professional and easy to work with. Made the buying process painless. Great customer service.

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Recently bought a car and am more than pleased with the transaction and would highly recommend Mercedes-Benz of Billings. After shopping many dealerships, Mitch found a car with the exact specifications I was looking for. I love it! I was treated with class, the dealership is beautiful and their...

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See Mike and Mitch Morgan at Mercedes of Billings and receive courteous, professional " Give it to you straight" business experience. (:

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Horrible customer service poor treatment of staff. I wouldn't recommend Rimrock auto or Mercedes for anything

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way 2 exspensive more my budget

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I'll call their customer service non existent. Still waiting for acall to be returned after two weeks... and I'm a customer who is ready to buy a vehicle! I'll be working with out of state dealer instead.

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I bought my last car from Mercedes of Billings from Mike Morgan and the service was excellent and the deal was the best in town the only place to buy a good new car or used thank you again for the Great Value on my new car !!

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Tried everything to give them our business. Didn't seem that important to them. From sales person to management, they all dropped the ball.

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Horrible is what I can say about my dealings with the sales at this place. Wife is happy with the car but not with the deal at all will not be going back again if you need a car go else where please. They are dishonest and arrogant.

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Best of the best in service

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Requested info on sprinter. Was told they would email info, and now 6 days later and not a word. Guess they are doing so well they can ignore potential customers, I mean never will be a customer. Its obvious Montana businesses have no clue about customer service.

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Great hospitality, and a high level of customer service. We will be back four more of that great service in the future.

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Tried to work a deal to purchase a new Mercedes recently with this dealer. The salesman waa very good and friendly. When it came to making the deal he offered one price and we countered. As normal he went for the sales manager who came to the table making an offer higher than what was initially...

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Even if you're in emergency they will make you wait 2-3 days. I was here for 1 hour labor maximum and they refused to take me in. Not the way MB should treat their customers.

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Robert and Jerrin were very helpful. They spent good time with my family and I. When we are ready to purchase our Sprinter van, we will definitely be coming here. Very impressed with their professionalism and patience. I would highly recommend going here and buying from them.Robert's knowledge of...

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I stopped into the Dealership for services questions and help. My car is stranded 250 miles away and I am looking for help. The importance of the service customers is severely lacking. I say this because I have worked in dealerships and highline at that. This is not a situation conducive to put...

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No one would answer the phone 15 minutes before they would close.

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On a family road trip and had trouble with our Mercedes sprinter. These guys were awesome...it's so refreshing to find people willing to work with you when you know they are busy with other autos. Shawn the service advisor and Bryan the tech were very helpful, super accommodating and just good...

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Currently replacing my most recent Mercedes, I really enjoyed working with Billings Mercedes Benz salesman Robert Walker. Unfortunately, his sales manager conducted himself so unprofessionally and arrogantly I've decided to purchase my next personal vehicle elsewhere.

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Currently replacing my most recent Mercedes, I really enjoyed working with Billings Mercedes Benz salesman Robert Walker. Unfortunately, his sales manager conducted himself so unprofessionally and arrogantly I've decided to purchase my next personal vehicle purchase elsewhere.

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Stem to Stern the service department is amazing. We were passing through town in a sprinter RV and had some mechanical issues. Not only did the team at Mercedes Billings get us in right away, they fixed all the issues and they were incredibly kind and responsive. Highly recommend.

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Mitch took such good care of me and my e350 on my stopover in Billings. Thank you for the tire balancing, the latte, and the car wash! Excellent service!

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At first my customer service was great then after i purchased a car 2 weeks later i noticed a leak so I took it to get looked at and the mechanic said that it has so many leaks that i can not even drive it he also told me that the leaks were there before i bought the car. So I have been with out a...

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Horrible service

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Great place!! Super good staff helpful clean cut the smile on their face. And super speedy too they get you in one door out the other

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Following a blowout miles from Billings, MT, and a quick call to Ryan Burt, Service Manager, we limped our way into the Mercedes dealership on King Ave West. We were greeted warmly, and offered water, coffee and a place to rest while Brian Rose, Mechanic, assessed our situation. We drive a SLK55 AMG...

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Great place!! Super good staff helpful clean cut the smile on their face. And super speedy too they get you in one door out the other

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At first my customer service was great then after i purchased a car 2 weeks later i noticed a leak so I took it to get looked at and the mechanic said that it has so many leaks that i can not even drive it he also told me that the leaks were there before i bought the car. So I have been with out a...

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Go check out the Morgan brothers for a great car buying experience.

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At first my customer service was great then after i purchased a car 2 weeks later i noticed a leak so I took it to get looked at and the mechanic said that it has so many leaks that i can not even drive it he also told me that the leaks were there before i bought the car. So I have been with out a...

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