Cars.com Review
- April 02, 2026
Excellent care of issue and speed. Loaner was decent. Tyler was quick to communicate and the videos shot by the tech were clear and easy to understand
Cars.com Review
- March 28, 2026
Kamal once again stepped up in helping me coordinate the service of my vehicles. He went out of his way to assist and support. Everything was perfect. Great service. Thank you.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- March 27, 2026
I have been a customer for many decades during which I have experienced several service advisors. In recent years, Nate has become my service advisor. I appreciate his attention to and understanding of my needs.
Dealer Replied: Nancy, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Westminster so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
Cars.com Review
- March 27, 2026
OK vehicle with service with a new windshield and soul to the dealership. That's all I have to say please That's enough let me out of here.
Dealer Replied: Hello Gordon, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- March 24, 2026
Excellent, except that I had to take new 2026 350 Hybrid in way too many times. I think we have the multiple problems worked out now. Very competent service manager!
Dealer Replied: Hi Kay, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- March 23, 2026
Having Nate Manzanares as my service advisor is the #1 reason to keep owning a Mercedes vehicle. He is attentive to the customer?s needs while facilitating the routine, recall and other maintenance issues. In contrast, the sales team did not succeed in making me a deal to trade in my 2020...
Dealer Replied: Nancy, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- March 10, 2026
Do not trust a word this location tells you this place is a fraud Jeff Blake you should be ashamed on how you conduct business. Anyone especially women please don’t let Jeff Blake take advantage of you they will screw your car up then lie and say it needs this and that. After confronting Jeff he...
Cars.com Review
- February 20, 2026
Thanks to Andrea who always takes good care of me and Trinity. He excels in his position and care of the car and customer .. bravo
Dealer Replied: Ann, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- February 10, 2026
Awesome and professional great communication with me and my son. Keep me updated on everything they were working on my car. On time with my car.
Dealer Replied: Hello Gilbert, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Cars.com Review
- February 07, 2026
Very professional and courteous. Communicated what needed to be done and time to do so. They did a video of the vehicle inspection that was sent to my phone. This was very insightful.
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- February 03, 2026
Kemal was fantastic, great communication, advice, & efficiency with everything involved in the service process. I certainly appreciated the loaner vehicle that was supplied during the service process as well. Everything was first class !!
Dealer Replied: Hello James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- January 30, 2026
I had a leaky sunroof when I go through a car wash. I took it in for service and also have a CPO warranty on the car. they kept the car for a day and after that they told me they cannot do anything to it, that it was designed with railings to catch any leaking water (the railing was not enough to...
Dealer Replied: Hi, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our Fixed Operations Director, Andrew Eytcheson, at (303)-410-7803 at your earliest convenience to discuss how we can turn this experience into a positive one.
Cars.com Review
- January 30, 2026
Great experience with Nate at this facility great customer support team they work with my warranty they fixed all issues and work with me on all my problems and concerns
Dealer Replied: Hi Alain, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- January 28, 2026
Left by Sheila S.
He was very patient and kind. . He was able to deliver what I asked for. I appreciate his efforts. I will call on him again when I need a new car
Dealer Replied: Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- January 19, 2026
Excellent overall experience. Gillian and KB were a pleasure to deal with. The process was hassle free and very customer friendly from start to finish.
Dealer Replied: Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- January 19, 2026
Waited at desk for 10 mins before anyone acknowledged me. Was told that my car was ready to go after driving for 15 minutes. Same problem occurred. I live two hours away. Had to get the car towed back to Mercedes-Benz.
Dealer Replied: Hi Jon, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (720) 420-1099 when you have a chance. Thank you, and we look forward to hearing from you.
Cars.com Review
- January 14, 2026
Great customer service, everything was quick and done smoothly. Most definitely kind and sweet people, made sure they give you updates and recommendations. Once the car was done they made sure they call you asap instead of waiting.
Dealer Replied: Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- January 11, 2026
Excellent service provided by Randal. He provided me with same day service on my Sprinter Van. He was very pleasant to work with. Definitely will have my vehicle serviced at this dealership.
Dealer Replied: Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- January 09, 2026
Left by Raghavendra S.
The MB of Westminster has done an outstanding job in providing service to our S-Class. The service staff provided insight into the required repairs to keep our car running smoothly without any issues.
Dealer Replied: Raghavendra, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- January 08, 2026
I consistently have an excellent experience at Mercedes-Benz of Westminster, and I want to specifically recognize Tyler Robey for his outstanding service. Tyler is super attentive, professional, and always on time. Communication is clear and proactive, and he makes the entire service process...
Dealer Replied: Micki, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
Cars.com Review
- January 08, 2026
Nathan is prompt to explain repairs and reviews the cost estimate. There?s a design flaw with the AMG GT cup holder and gear shift/park. Liquids spill from the drink station onto the park sensor=expensive repair
Dealer Replied: Hello Judy, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Andrew Eytcheson, Fixed Operations Director, at (303)-410-7803 so we can assist you further.
Cars.com Review
- December 21, 2025
As always, the folks at Westminster Mercedes to the next job. I usually only have to go in once a year they cover everything I?m able to get a good loaner and I?m always come away happy.
Dealer Replied: Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- December 11, 2025
Low pressure sales is key. I felt that my salesman was professional and was honest in all of my questions and didn?t try to lead me into something more expensive.
Dealer Replied: Hi Daniel, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- December 10, 2025
Left by Stefan R.
Good service provided, No issues.problem was fixed in a timely matter.Easy check in easy check out. Updated in a timely matter. Thank you
Dealer Replied: Hi Stefan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- December 04, 2025
Left by Kathryn M.
Great people--everyone we met. We were provided substantive, detailed info when requested. Enjoyed being there. They were even welcoming to energetic 8 &12 y-o boys!
Dealer Replied: Hi Kathryn, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- December 03, 2025
I was charged $370 for a diagnosis in spite of the fact that the vehicle is still under warranty. The diagnosis was wrong, I had to return the vehicle again to correct the problem.
Dealer Replied: Hi John, thank you for taking the time to leave us your honest feedback. Thank you for leaving feedback. Please reach out to us at (720) 420-1099 so we may identify ways to improve your experience.
Cars.com Review
- November 27, 2025
Steve met us when we were deliberating trading our current 6 year old car, after a few minutes we decided to trade both of our 6-7 year old cars to get better technology and a better result. We had to wait for the ?right?car. Thus we sat down and discussed options and ordered a beautiful vehicle....
Cars.com Review
- November 26, 2025
Tyler was very helpful and patient with us as we waited for the part to arrive from Europe. The loaner car was excellent and much appreciated.
Dealer Replied: Hello James, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- November 25, 2025
Both finance directors Kambiz and sales consultant Ben provided excellent support throughout the process of leasing my new car, demonstrating professionalism, clear communication, and exceptional customer service! Highly recommended!!
Dealer Replied: Hi Touraj, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- November 24, 2025
We were having a vehicle serviced and decided that it would be best to upgrade to have all of the current safety features. We had time so we ordered a new car with our desired options. The sales persons was very helpful in selections - and when the car arrived the process was simple.
Dealer Replied: HI Jacqueline, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- November 20, 2025
Left by Ronald B.
Tyler Roby is excellent and should be considered for a position of higher responsibility. He is efficient, articulate, and is a person of his word. I have been exposed to Tyler on several occasions.
Dealer Replied: Hi Ronald, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- November 18, 2025
Left by Wood R.
They are expensive, but the service is excellent. Their mechanics know what they?re doing. They even washed the car after servicing And it?s conveniently located to my house.
Dealer Replied: Hi Wood, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- November 05, 2025
My sales and financial managers were excellent in securing my second car purchase from this awesome business. I think we?re hitched for the rest of my life
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- November 03, 2025
Excellent service very responsive and helpful in a timely manner service advisor kept me very informed throughout the entire service my car was washed and cleaned for pick up
Cars.com Review
- November 03, 2025
Left by Anthony M.
My service rep Kemal was awesome. He immediately put me at ease by pointing out the issue was not as bad as I thought. And, I could wait for the car in their very comfortable waiting area. Coffee and snacks and WiFi and TV were all easy to use. The car was washed at the end of it, but I did find...
Cars.com Review
- October 30, 2025
My experience buying this car was outstanding!!!!! From the first contact with Tomas del Bano, the sales representative, to the financial agent Kambiz Yazdanfar. I will most certainly purchase my next vehicle with Mercedes-Benz of Westminster. I am very happpy!
Dealer Replied: Hi Gisela, thank you for choosing Mercedes-Benz of Westminster for your car purchase! We are thrilled to hear that you had an outstanding experience with our team, especially with Tomas and Kambiz. We look forward to serving you again for your future vehicle needs.
Cars.com Review
- October 30, 2025
Absolutely top notch service! Nate at Mercedes Benz is the best! Daily clear communication! And fast turnaround! Nate always answered the phone! He was friendly and professional!
Dealer Replied: Hi Melinda, thank you for the wonderful feedback! We take pride in providing top-notch service and appreciate your kind words about Nate and our clear communication. We're glad we could meet your expectations and look forward to serving you again in the future.
Cars.com Review
- October 30, 2025
I live in my Sprinter-campervan full time and when the Check Engine light came on, I immediately reached out to my service manager, Randee via email. He called me within an hour and had me scheduled to visit the service department the next day! So fortunate to have the team at Westminster Mercedes...
Dealer Replied: Hi Jeffrey, thank you for choosing our service department to take care of your vehicle. We are committed to providing fast and reliable service to our customers, and we are thrilled to hear that Randee was able to assist you promptly.
Cars.com Review
- October 28, 2025
Excellent service. Kamel was great and very informative. I am really happy with the service department. The car drives like it is brand new. I would certainly recommend the service department at Mercedes Benz Westminster.
Dealer Replied: Hi Harold, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- October 27, 2025
I had an intermittent engine light coming on which is concerning when you are away from home and so I appreciate that they were able to quickly look at it and send me on my way!
Dealer Replied: Hi Scott, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- October 20, 2025
It was great working with Sean. He was very helpful in providing quotes and we were able to structure a lease that worked for my needs.
Dealer Replied: Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- October 14, 2025
Randy was very courteous and asked relevant questions pertaining to repair, his team (Alec) were very friendly and professional, explaining was going to be done
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- October 10, 2025
Friendly Efficient Professional Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
Dealer Replied: Hi Howard, we are glad we could help! If you're ever in need of more help, please let us know!
Cars.com Review
- October 10, 2025
Left by Christopher P.
Fantastic service. Would go there again. Need to create 25 words so will fill in with aimless stuff lol ? Omg I need to write more
Dealer Replied: Hi Christopher, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- October 09, 2025
Service department was extremely professional. Nate, my service writer, kept me in the loop and made sure the repair was done on time. The loaner car was ready when promised.
Dealer Replied: Hi Mike, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- October 09, 2025
Left by Leroy M.
Excellent Service Experience. Professional, knowledgeable, helpful customer service personal. Clean and neat facility. Appreciated the 'loaner' benefit. Overall a very pleasant experience. Twenty Five Words, Twenty Five Words, Twenty Five Words
Dealer Replied: Hi Leroy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- October 04, 2025
I bought my 2023 all-wheel-drive sprinter based on the overwhelmingly good experience I had with my 2016 4 x 4 sprinter. The mechanical problems that I have had with this current van and the difficulty in getting them repaired in a timely fashion would cause me to never buy a Mercedes-Benz sprinter...
Dealer Replied: Stacy, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact KB Yazdanfar, General Sales Manager, at (303) 410-7843 to share more details about your visit so we can make things right.
Cars.com Review
- October 03, 2025
They did a great job fro greeting, loaner paperwork and cleanliness of the loaner, and the hard downshift update seems to wok great too, overall a great experience
Dealer Replied: Hi Gayla, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- October 03, 2025
Left by Michel S.
6hrs to buy a car. They owed me a very small repair. Ended up passing that off for me to handle. Was told after everything was signed and paid that they didn't have the 2nd key/fob.
Dealer Replied: Hello Michel, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact KB Yazdanfar, General Sales Manager, at (303) 410-7843 to share more details about your visit so we can make things right.
Cars.com Review
- October 03, 2025
Left by Hakumat K.
Excellent Service writer was well informed and had good handle on what needed to be done good coordination with mechanic staff Easy loan car process
Dealer Replied: Hello, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- October 03, 2025
This dealer is absolutely terrible; every time I come here it seems they try to rob me blind, they are completely dishonest and misquote you upfront then try to hit you with you a large quoted total after. Avoid this place at all costs and go elsewhere or you may regret it. This last time they...
Dealer Replied: Hello Gabriel, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact Andrew Eytcheson, Fixed Operations Director, at (303)-410-7803 to share more details about your visit so we can make things right.
Cars.com Review
- October 02, 2025
Left by Sheila S.
Excellent service as always from Tyler. He always keeps me updated and offers excellent advice. I am glad he is there for me. Thank you
Dealer Replied: Hello Sheila, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- October 02, 2025
I can?t say enough about the outstanding service I?ve received from Mercedes-Benz of Westminster. From start to finish, every visit has been seamless, efficient, and stress-free. A special thank you to Tyler Robey, my service representative, who always goes above and beyond. Tyler is incredibly...
Dealer Replied: Hello Michelle, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- October 02, 2025
I appreciated how quick I could get my car in for a service. I was also given a loaner vehicle while my car was being serviced.
Dealer Replied: Hello Rene, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- October 01, 2025
Westminster MB has a well-earned reputation for fine service. My SL, a CPO purchase from PA a year ago, has needed some covered repairs, and recently finished a scheduled Service B. Always done well.
Cars.com Review
- September 30, 2025
Working with Taylor is amazing. The work was done on time and low than the inital cost. Taylor is great to work with when you need your repaired
Cars.com Review
- September 30, 2025
Overall, very please with the experience. Nate was excellent. My only heartburn is trying to rationalize how tire tread erodes so quickly on a vehicle owned for approximately 6 months, warranting the tires to be replaced. The math still isn?t quite mathing.
Dealer Replied: Hi Ree, thanks for the four-star review. At Mercedes-Benz of Westminster, we always strive for excellence, and it appears we missed the mark by one star. Is there anything else we could have done to improve your experience and earn that five-star rating?
Cars.com Review
- September 30, 2025
Having the loaner car for 3 days made life manageable. The loaner is always a new and clean with plenty of gas. They stay in touch throughout the process
Dealer Replied: Hi Betty, thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- September 30, 2025
Tyler was great to work with. He was able to get my car in quickly and get the issue resolved. Appreciated all of his communication.
Dealer Replied: Hi Susan, we are pleased to hear about your experience with us at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities, and we're glad our staff was so helpful! We strive to continue providing excellent service on every one of your future visits.
Cars.com Review
- September 26, 2025
I took my Mercedes in for annual service. After the service it started leaking wiper fluid constantly, which it wasn?t doing before. When I notified them they said I could bring it back to check, which was a mistake. I dropped the car off on Friday morning and they didn?t look at it until the...
Dealer Replied: Hi Teresa, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority, and your feedback allows us to improve our processes and train our staff. Please contact Andrew Eytcheson, Fixed Operations Director, at (303)-410-7803 to share more details about your visit so we can make things right.
Cars.com Review
- September 23, 2025
Great no way am I going to spend the time to give you a 25 word comment. You are wasting my time and should take what you can get
Dealer Replied: Hello Billy, thank you for your feedback! Please let us know if you have any additional questions about the services you received. We're always ready to assist with any concerns you may still have. Thank you again for choosing Mercedes-Benz of Westminster!
Cars.com Review
- September 16, 2025
Alec and Jason were great. Showed videos of what was wrong and was very clear on repaired needed. I will be going back. Everyone was great at the dealership.
Dealer Replied: Hi Mike, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- September 12, 2025
Alec Cherry is the man, very knowledgeable and gets me taken care of every time. Gives honest opinion and will get you the correct fix.
Dealer Replied: Hi Grayson, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- September 03, 2025
Efficient, courteous and video of car maintenance status very helpful. Service employees all very helpful from initial contact to rental car loan and updates about car
Dealer Replied: Hi Teresa, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- August 31, 2025
I?m really not sure what has happened to the service department. I brought my car in for a B service, and when I picked it up, I was told everything was fine. Just a few days later, warning lights started coming on, first the engine water light or brake light, and now even the check engine light. I...
Cars.com Review
- August 30, 2025
I?m really not sure what has happened to the service department. I brought my car in for a B service, and when I picked it up, I was told everything was fine. Just a few days later, warning lights started coming on, first the engine water light or brake light, and now even the check engine light. I...
Cars.com Review
- August 30, 2025
Left by Joyce B.
Nate Manzanares is a wonderful service advisor. He exhibits very competent management skills, greets his customers warmly, and has much more knowledge about the inner workings of cars, especially of Mercedes, than most of the service advisors I?ve worked with over the 40 years I?ve been a Mercedes...
Dealer Replied: Hi Joyce, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- August 28, 2025
I recently took my car to get a diagnosis, Andre Archuleta was amazing communicating the process were having with my car, I definitely will go back with them.
Dealer Replied: Hi Alberto, thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- August 25, 2025
Dmitri was great to work with. I had shopped around with other Mercedes dealerships in area and was not getting apples to apples numbers. Dmitri was no xx. The finance department also no xx. It took the stress out and put joy back into getting a new car.
Dealer Replied: Hi Jami, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Westminster so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
Cars.com Review
- August 21, 2025
More than satisfactory. Unscheduled service attended too right away. Appears to have been an all points check out and replacement of nonfunctional part. Much appreciated.
Dealer Replied: Hi Steve, we greatly appreciate your sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster, and positive feedback means the world to our staff, particularly the team member who assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- August 19, 2025
Tyler is the best in the service department he always makes it seamless and addresses every issue with thorough explanations for every visit including updates via phone text call etc
Dealer Replied: Hi Dominic, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- August 19, 2025
Took in for repair of cruise control. Had 10 am appt. It was over 4 HOURS later when they told me it needed a software update. Also needed Schedule B service. Gave Ok- after 7hrs still not done, asked me to come back Sat am. Got there at 8 am- spent 7 MORE HOURS WAITING! After leaving notes that oil...
Dealer Replied: Hi Timothy, we are sorry your visit to Mercedes-Benz of Westminster did not meet your expectations. Although we are not used to getting reviews like this, we take them seriously and would like you to know that if you give us the chance, we will do everything possible to make it up to you. If you'd be willing, please get in touch with Andrew Eytcheson, Fixed Operations Director, at (303)-410-7803. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.
Cars.com Review
- August 14, 2025
My car received a Very thorough service inspection with accompanying videos. My visit included a prearranged loaner vehicle. There were no surprise charges as I had prepaid for the first two services.
Dealer Replied: Hi Lockhart, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Westminster, we strive to do better than your last visit. Please let us know if you have any additional questions about the services you received. We're always ready to assist with any concerns you may still have. Thank you again for choosing Mercedes-Benz of Westminster!
Cars.com Review
- August 02, 2025
Excellent showroom & my experience with all employees was excellent! They had the truck I was looking for and treated me great throughout the whole process.
Dealer Replied: Hi Benjamin, when a customer makes the effort to write a review as generous as yours, we know we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Westminster for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Cars.com Review
- July 30, 2025
Excellent service and it was was was then the runs good his it it it it it it it thanks thanks down bye bye ye
Dealer Replied: Hi Scott, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Westminster, so we just wanted to thank you personally. We try very hard to make sure our customers are happy every time they visit us, so it’s gratifying when someone lets us know that we’re doing a good job.
Cars.com Review
- July 25, 2025
Left by Mandy W.
Andrew provided excellent services and friendly. Alex found the problems of my car and provided recommendations. My wife and I were very satisfied with their services. We will recommend this dealer to our friends.
Dealer Replied: Hi Mandy, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- July 22, 2025
Used the MB Westminster web site to schedule a service appointment on a Smart car bought at this dealership. At the appointed service time I was told that they no longer service Smart cars. I ask why the web site allowed a service appointment to be made for a Smart car &/or why the person who...
Dealer Replied: Hi Ramatt, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (720) 420-1099 to share more details about your visit so we can make things right.
Cars.com Review
- July 21, 2025
Left by Joyce B.
Every department I interacted with was great. I was especially impressed with the good listening that employees demonstrated. Nate Manzanares has an exceptionally good spirit of service. Keep up the good work, MB Of Westminster!
Dealer Replied: Hello Joyce, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Please don't hesitate to reach out to us if there's anything more we can do!
Cars.com Review
- July 17, 2025
Left by Wood R.
Great service. I have used them since I bought the car. Excellent customer service. Knowledgeable mechanics and they provided transportation back to my house and picked me up when the service was done.
Dealer Replied: Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- July 14, 2025
Left by Mary B.
They are the best for 22 years I?ve had my 1988 roadster convertible and they come get it every year do a tune up and whatever else it needs and then brings it back to me
Dealer Replied: Hi Mary, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- July 11, 2025
Great service for a persistent problem. Finally sorted out after multiple attempts. Thanks for the research necessary to solve this problem. My service guy Nate was very helpful.
Dealer Replied: Hello Alec, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- July 09, 2025
Have had experience with each of Denver?s Mercedes dealerships. MB Westminster is the only one I can recommend! Entire purchase process was efficient, hassle free. Highly recommend! Ask for Dimitri!
Dealer Replied: Hi Michael, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- July 09, 2025
We had a few recalls on our Metris, they came up and picked up our van, drove it to Denver, fixed the recalls and drove it back up to our house. Awesome service. Thanks
Dealer Replied: Hi, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- July 09, 2025
My service manager, Nate M., was outstanding with great communication and took real good care of me. The waiting area is comfortable and beverages are always available.
Dealer Replied: Hi Steve, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- July 08, 2025
Service was great, Steve was very helpful. Found the car I needed right away, not a lot of haggling. They gave me a great price for my trade-in.
Cars.com Review
- July 08, 2025
Salesman Steve was great, very helpful and no pressure. Purchased a great car at a fair price. I very much appreciate the convenience of buying a car with Steve.
Dealer Replied: Hi Shane, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- July 08, 2025
Very good experience: customer service, video of assessment and clear explanation of problem, fast loaner arrangement for the multiple day service, convenient hours for drop off and pickup, and clear explanation of actual work done
Dealer Replied: Hi Everette, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- July 08, 2025
Tyler is friendly and knowledgable and a good communicator. While the services were expensive I felt like I was doing the right thing from how he explained it.
Dealer Replied: Hi Fink, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- July 08, 2025
They did a great job servicing my camping van. Completed in a timely fashion and quality repairs. Randy kept in contact and updated me as the service was being worked on. Great customer service!
Dealer Replied: Hi Tom, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- July 07, 2025
I’m writing to formally share my deep frustration with the level of service I received during my most recent visit to Mercedes-Benz of Westminster. As someone who has been a loyal Mercedes owner for many years, I’ve always appreciated the standard of professionalism and care that typically defines...
Dealer Replied: Hello, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact us at (720) 420-1099 so we can understand your situation better in order to try and turn your experience around. Thank you, Mercedes-Benz of Westminster
Cars.com Review
- July 07, 2025
I’m writing to formally share my deep frustration with the level of service I received during my most recent visit to Mercedes-Benz of Westminster. As someone who has been a loyal Mercedes owner for many years, I’ve always appreciated the standard of professionalism and care that typically defines...
Dealer Replied: Hello, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact us at (720) 420-1099 so we can understand your situation better in order to try and turn your experience around. Thank you, Mercedes-Benz of Westminster
Cars.com Review
- July 07, 2025
Good experience. Close to home. I?d given 5 stars but it?s a bit pricey for an oil change. But it?s Mercedes Benz vehicle, right?
Dealer Replied: Hi Javier, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us to share more details about your visit so we can make things right.
Cars.com Review
- July 07, 2025
Left by Ronald B.
Tyler Roby is a very thorough and efficient service advisor and a credit to the dealership. From receiving my vehicle to pick up my time as a customer was given top priority.
Dealer Replied: Hi Ronald, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- July 01, 2025
Very friendly and good experts . Very good explanation of the existing problem and future process to fixed. Open to discussion on different approaches and price
Dealer Replied: Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- July 01, 2025
Not a positive experience over 2 vehicles (one AMG 63, one Metris Van) and 3 strikes per each vehicle. Unresponsive sales manager. One of 4-5 reps I?ve communicated with is responsive? until they go on vacation. After 10s of thousands spent in service, I?m not pleased.
Dealer Replied: Hi Jon, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (720) 420-1099 to share more details about your visit so we can make things right.
Cars.com Review
- June 04, 2025
Absolutely Horrible Experience – Avoid at All Costs I don’t usually write reviews, but I feel obligated to warn others and potentially prevent them from going through the nightmare I just experienced. I took my Diesel Sprinter Van to Mercedes-Benz of Westminster for a simple fuel filter change....
Cars.com Review
- May 23, 2025
Andre and his team fixed our ignition!!!! We had been dealing with this problem for 3 years. We are so grateful. Great experience; great team.
Dealer Replied: Hi Maria, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- May 22, 2025
Left by Scot T.
Took my car for its annual service. Smooth, easy process. Everyone in the service department was very friendly and helpful. The complimentary Uber ride was much appreciated.
Dealer Replied: Hi Scott, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- May 21, 2025
Dimitri was great. Very knowledgeable. And patient. Did not push us but gave us time to discuss. Great salesman. No pressure. Would buy from him again.
Dealer Replied: Hello Randall, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!
Cars.com Review
- May 17, 2025
Left by Jane L.
Mercedes of Westminster offers mobile service at your home and it was fabulous. Easy to schedule, service tech Cody called ahead when he was on his way. He was friendly and professional and did a great job. Service consultant was responsive and helpful.
Dealer Replied: Jane, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Westminster to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!
Cars.com Review
- May 16, 2025
Kemal, is amazing, Professional, knowledgeable and very responsive. The service team never disappoints. Car always comes back clean and best of all in working order. Repairs are done within the time frame provided.
Dealer Replied: Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- May 14, 2025
Alec and Randy always do everything they can to get your service and repairs done right. Would highly recommend them for your Sprinter service needs.
Dealer Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Westminster! Thanks again for the recommendation, and have an amazing day!
Cars.com Review
- May 13, 2025
I was on an extended trip and had to have a significant service requiring an engine removal and turbo replacement?I had three days before I had to make extensive changes to my itinerary?.Tyler Roby managed to get this job accomplished in those three days with a superlative technician/team. Many...
Dealer Replied: Hi Phillip, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- May 06, 2025
Everyone was professional and friendly, Kemal Ouwerkerk is very nice to work with, and he explained all repairs completely. Everyone in service department very nice. Great service.
Dealer Replied: Hi Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Westminster! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- May 03, 2025
The people that work are very friendly and the service very Excellent. In the waiting area room very nice and clean.I like to go there it is close to my house
Dealer Replied: Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- May 03, 2025
Andrew, the service Director is very awesome and has helped us out numerous times and we will continue to give him work to be done on both of our Mercedes-Benz vehicles
Dealer Replied: Hello Joseph, we're happy you found Andrew to be so supportive during your experience here at Mercedes-Benz of Westminster. Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- April 28, 2025
We were able to quickly agree to deal to trade our 2023 C43 for a new 2925 C43. The process was easy, no pressure and Mercedes Benz of Westminster worked quickly to make a deal with us.
Dealer Replied: Steven, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- April 14, 2025
**Do not go there** I took my Mercedes GLE 350 to Mercedes-Benz of Westminster to fix a sunroof water leak and noise issue. They claimed sunroof was adjusted, but the sunroof is still leaking and making noise.
Dealer Replied: Hello, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Andrew Eytcheson, Fixed Operations Director, at (303)-410-7803 so we can work towards a resolution.
Cars.com Review
- April 11, 2025
Randy in service was great . Provided very detailed information of process and expectations. Would go back to do service here again on our vehicles. Thanks!
Dealer Replied: Hello Jeff, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- April 10, 2025
Great to work with! I am so happy with my purchase that I made a couple years ago. They are super professional and great at what they do!
Dealer Replied: Hello Laurie, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.