Cars.com Review
- July 27, 2026
My G Wagen was their shop was in their shop in 2020 and over the years. They couldn't fix a simple hood latch MULTIPLE times over 3). They sent it out with the hood unlatched. Wild! Had coolant issues, and spent thousand and it was still leaking. They offered $500 in parts and accessories credit to...
Cars.com Review
- July 19, 2026
Kemal is the very best! He lets me know what to expect and is always accessible when needed. He spends the time needed to confirm you completely understand all things happening and takes the time to answer questions
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- July 18, 2026
It?s not often that I would give 5 stars to a car buying process nor call them honest and efficient!! Gillian was great at providing a lot of financial answers by phone. And they never deviated once we came into the shop. They only got better.
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- July 18, 2026
I had a flat tire after picking up a large screw in my passenger front tire. The tire needed to be replaced, because it?s a run flat. Mercedes does not provide a spare tire any longer, so the dealer provided a tow truck to pick up the car, they replaced the tire and I was able to get my vehicle back...
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- July 14, 2026
Left by Marco C.
Had a great experience working with Kemal on our G63 for various issues. Always timely response and updates and appreciated the video updates from the mechanics.
Dealer Replied: Marco, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Cars.com Review
- July 10, 2026
Everyone was so friendly and nice! I love the car! Everyone was knowledgeable and helpful and made it a great experience! Would definitely deal with them again!
Dealer Replied: Hello Patty, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- July 10, 2026
Past service related experiences with Mercedes-Benz of Westminster have not been very good, but recently (2025 - 2026) we have been working with Aaron Frankovich as our Sprinter Advisor, Aaron has given us a MUCH greater feeling of satisfaction by successfully addressing issues that we have had...
Dealer Replied: Hello Mikey, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- July 03, 2026
I would not recommend Mercedes-Benz of Westminster. My experience was very disappointing. Instead of trying to understand and resolve my concerns, the conversation began with, ?You have to remove your bad review.? That is not how customer service should work. Reviews are based on a customer?s...
Dealer Replied: Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact Andrew Eytcheson, Fixed Operations Director, at (303)-410-7803 to share more details about your visit so we can make things right.
Cars.com Review
- July 03, 2026
Always get great service from Tyler. Quality customer service. They are easy to work with and keep you updated on you car and its needs.
Dealer Replied: Hello Amy, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- July 02, 2026
Bought a new Sprinter for a new business venture. Came in on a Saturday and Steve Brown quoted a price that was very competitive. Gave me his cell number and was very communicative.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- June 29, 2026
Tyler was very prompt in communication and responsive to questions on my vehicles diagnosis Everything clearly explained and spelled out as to order of importance
Dealer Replied: Lee, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- June 27, 2026
Great service. I got my car back same day only after a few hours! The communication was exceptional and I felt very comfortable leaving my car.
Dealer Replied: Hi Katie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- June 24, 2026
Very professional, courteous, thorough and on time. Easy loaner arragement. Technician provided a video of the maintenance. Work was completed in reasonable amount of time.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- June 23, 2026
Service was great. Service was fast. Service was easy. Complimentary rides provided after drop off and for pick up. Have been coming here for years.
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- June 23, 2026
Error did not get fixed still getting the SOS inoperable. They did an update to software for gps and error. Tyler was great to work with and very helpful.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- June 19, 2026
Aidan did a great job! He was at our house right at the time he was scheduled to arrive. He worked non-stop and gave me a comprehensive report afterwards
Cars.com Review
- June 17, 2026
Hayden Roberts was an outstanding representative for the Mercedes dealership. He went above and beyond our expectations. Knew his product well and there wasn?t a question he couldn?t answer. We are very pleased with our purchase of a AMG.
Dealer Replied: Hi Suzanne, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- June 17, 2026
We had good communication before, during, and after our service. The service department got us right in, at our scheduled time, and our vehicle was ready when they said it would be.
Dealer Replied: Hi Robin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- June 15, 2026
You guys were amazing. Scheduling was easy and my service provider was awesome!!!! The convenience of them coming to you made it so easy! Highly Recommend!
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!
Cars.com Review
- June 07, 2026
Everything there was top notch and Tyler was as thorough and knowledgeable as any service concierge could be, nothing was left unexplained or undiscussed. Overall the experience was perfect
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- June 05, 2026
I got my own financing done by company I used before. My sales manager was great sales manager didn?t help as much as I thought he could have. I?m still working on a credit that Mercedes Benz of USA asked them to give me. And I have purchased a new car.
Dealer Replied: Hi Anthony, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (720) 420-1099.
Cars.com Review
- May 31, 2026
Great service. Love the loaner program. Reasonable price. Close to the office. Fast turnaround. Clean facilities. Washed my car after service. That is about it.
Dealer Replied: Hi Angela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- May 30, 2026
We are always treated with such respect and like we are valued at this dealership. While our vehicle is relatively new and needs very little in the way of service , when we do go in for regular maintenance we get treated so well.
Dealer Replied: Hi John, thank you for your kind words and this wonderful review. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- May 28, 2026
Mercedes of Westminster streamlined my entire experience. Aaron worked with me and my budget. He was responsive and efficient. I feel very confident in the work that was done.
Dealer Replied: Hi Mary, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- May 26, 2026
John Hoffman made our first experience so pleasurable that we went back and leased a second new car The facility is spotless and the eye candy undeniable.
Dealer Replied: Hi Geoffrey, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- May 24, 2026
We traveled from Oregon to Colorado to pick up our grandson for summer break. We have a 2011 Via Winnebago and it had a fuel filter leak, the diesel smell was terrible. NO one in Colorado Springs could help us, and Littleton was booked for 3-4 weeks out. Aaron Frankovich understanding our serious...
Dealer Replied: Hi Dale, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- May 18, 2026
Excellent service and good performance. The information about the service was very good.They provided free transportation, and sent videos of the car's condition along with suggestions to improve its performance and safety.
Dealer Replied: Hi Luis, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- May 15, 2026
This has been, without question, the worst experience I have ever had with a dealership. I purchased my vehicle from this dealership in 2025. Shortly afterward, I began experiencing issues with the A/C system revving up and down on its own. When I brought the vehicle in, I was told they could not...
Dealer Replied: Hi, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to Andrew Eytcheson, Fixed Operations Director, at (303)-410-7803 at your earliest convenience to discuss how we can turn this experience into a positive one.
Cars.com Review
- May 15, 2026
I had a recall notice for my cars computer and it was repaired right away with a mobile truck here at my home which was very convenient.
Dealer Replied: Hi Dianne, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Cars.com Review
- May 14, 2026
My vehicle showed surging RPM?s upon cold starts. Unfortunately, the problem did not duplicate at the dealership. The team did try to remedy through software updates, etc. It hasn?t occurred since, crossing my fingers.
Dealer Replied: Hello Paul, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- May 06, 2026
Professional , prompt, personal service! The best service I have ever had! Brought my Mercedes Sprinter there many times for service and every time I am amazed at the turn around time and the personal service I receive! I wouldn't go anywhere else.
Dealer Replied: Hi Laura, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Westminster we are always striving to do better than your last visit.
Cars.com Review
- May 05, 2026
Excellent attention of everyone, thanks to everyone for to be so polite, again thank to everyone for to be such polite type of people. I really
Dealer Replied: Hi Ruben, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- May 05, 2026
Awesome experience every time, they take great care of the customer. I must say Andre in service is great to work with and does an outstanding job.
Dealer Replied: Hi Paula, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Westminster! If you're ever in need of more help, please let us know!
Cars.com Review
- May 05, 2026
westminister services team are very respectful gentlemen and very helpful. they stay on top of their game by communicating with me throughout my repairs please ask for Tyler.
Dealer Replied: Hi Herman, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- May 02, 2026
Jesika is terrific. Great sales person. Thanks for all your service. The overall experience was great.
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- April 29, 2026
Tyler is terrific . He explained every step of the procedure.Chris who did the Valet was prompt and very helpful. All phone conversations were very professional.7
Dealer Replied: Hi Joanne, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- April 28, 2026
Kemal in service was fantastic. Super helpful and very communicative. A really pleasant experience and I would recommend this dealership. I will return in the future for all my services.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- April 25, 2026
I had a great time working with everyone at Mercedes of Westminster. I got the car I wanted and am so excited to enjoy the car. KB in finance is GREAT and definitely recommend working with him for any future financing needs.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Thanks for the recommendation, and have an amazing day!
Cars.com Review
- April 24, 2026
Left by Roy S.
Nate did a good job of telling me all of my options. I was kept abreast of status of my repair and notified when to pick up my automobile.
Dealer Replied: Hi Roy, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- April 22, 2026
Excellent service and follow up pickup and delivery prompt attention to service work would recommend to others will continue to use this dealership for all Mercedes needs
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 22, 2026
This was a good experience. Car buying for women can still be challenging. I was treated with courtesy and respect. Good selection of vehicles. Negotiation process was efficient.
Dealer Replied: Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 15, 2026
Left by Kennith S.
Excellent experience! Older car covered under warranty for the SPC breaking system. Very happy with Mercedes and with the Mercedes of Westminster these guys got it going on.
Dealer Replied: Hi Kennith, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Cars.com Review
- April 11, 2026
Left by Joyce B.
This dealership?s service has been improving a great deal over the last year or so. Phone calls, texts, and emails are returned promptly. Appointments are very prompt also. Nate Manzanares is a wonderful service advisor! Amazing management and communication skills, including often deftly handling...
Dealer Replied: Hi Joyce, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 10, 2026
Left me with an empty tank of gas. Fuel light on. It had gas when I dropped it off. I found that to be a bit ridiculous after spending the amount of money I did to fix the vehicle
Dealer Replied: Hi Wendy, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around. Thank you, Mercedes-Benz of Westminster Andrew Eytcheson, Fixed Operations Director, at (303)-410-7803
Cars.com Review
- April 09, 2026
Mercedes Benz of Winchester made the entire purchasing experience enjoyable. Everything from their fantastic facilities to their customer service was outstanding. I highly recommend them for any future vehicle purchase.
Dealer Replied: Hi John, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Westminster we are always striving to do better than your last visit.
Cars.com Review
- April 09, 2026
Great job, above and beyond! Thank for your service. Great job, above and beyond! Thank for your service. Great job, above and beyond! Thank for your service.
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- April 03, 2026
Tyler is my service advisor at Mercedes Benz of Westminster and he was amazing. He put me in a comfortable loaner as he had our convertible serviced and was able to have warranty cover the cost for repair. Next to have our other Mercedes serviced.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- April 02, 2026
Left by Matt C.
Have purchased 6 vehicles from this dealership. Very easy to work with and fair prices. Staff are very competent and not overly pushy at all. Highly recommend!
Dealer Replied: Hi Matt, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Cars.com Review
- April 02, 2026
Excellent care of issue and speed. Loaner was decent. Tyler was quick to communicate and the videos shot by the tech were clear and easy to understand
Dealer Replied: Hello Daniel, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- March 28, 2026
Kamal once again stepped up in helping me coordinate the service of my vehicles. He went out of his way to assist and support. Everything was perfect. Great service. Thank you.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- March 27, 2026
I have been a customer for many decades during which I have experienced several service advisors. In recent years, Nate has become my service advisor. I appreciate his attention to and understanding of my needs.
Dealer Replied: Nancy, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Westminster so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
Cars.com Review
- March 27, 2026
OK vehicle with service with a new windshield and soul to the dealership. That's all I have to say please That's enough let me out of here.
Dealer Replied: Hello Gordon, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- March 24, 2026
Excellent, except that I had to take new 2026 350 Hybrid in way too many times. I think we have the multiple problems worked out now. Very competent service manager!
Dealer Replied: Hi Kay, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- March 23, 2026
Having Nate Manzanares as my service advisor is the #1 reason to keep owning a Mercedes vehicle. He is attentive to the customer?s needs while facilitating the routine, recall and other maintenance issues. In contrast, the sales team did not succeed in making me a deal to trade in my 2020...
Dealer Replied: Nancy, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- March 10, 2026
Do not trust a word this location tells you this place is a fraud Jeff Blake you should be ashamed on how you conduct business. Anyone especially women please don’t let Jeff Blake take advantage of you they will screw your car up then lie and say it needs this and that. After confronting Jeff he...
Cars.com Review
- February 20, 2026
Thanks to Andrea who always takes good care of me and Trinity. He excels in his position and care of the car and customer .. bravo
Dealer Replied: Ann, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- February 10, 2026
Awesome and professional great communication with me and my son. Keep me updated on everything they were working on my car. On time with my car.
Dealer Replied: Hello Gilbert, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Cars.com Review
- February 07, 2026
Very professional and courteous. Communicated what needed to be done and time to do so. They did a video of the vehicle inspection that was sent to my phone. This was very insightful.
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- February 03, 2026
Kemal was fantastic, great communication, advice, & efficiency with everything involved in the service process. I certainly appreciated the loaner vehicle that was supplied during the service process as well. Everything was first class !!
Dealer Replied: Hello James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- January 30, 2026
I had a leaky sunroof when I go through a car wash. I took it in for service and also have a CPO warranty on the car. they kept the car for a day and after that they told me they cannot do anything to it, that it was designed with railings to catch any leaking water (the railing was not enough to...
Dealer Replied: Hi, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our Fixed Operations Director, Andrew Eytcheson, at (303)-410-7803 at your earliest convenience to discuss how we can turn this experience into a positive one.
Cars.com Review
- January 30, 2026
Great experience with Nate at this facility great customer support team they work with my warranty they fixed all issues and work with me on all my problems and concerns
Dealer Replied: Hi Alain, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- January 28, 2026
Left by Sheila S.
He was very patient and kind. . He was able to deliver what I asked for. I appreciate his efforts. I will call on him again when I need a new car
Dealer Replied: Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- January 19, 2026
Excellent overall experience. Gillian and KB were a pleasure to deal with. The process was hassle free and very customer friendly from start to finish.
Dealer Replied: Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- January 19, 2026
Waited at desk for 10 mins before anyone acknowledged me. Was told that my car was ready to go after driving for 15 minutes. Same problem occurred. I live two hours away. Had to get the car towed back to Mercedes-Benz.
Dealer Replied: Hi Jon, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (720) 420-1099 when you have a chance. Thank you, and we look forward to hearing from you.
Cars.com Review
- January 14, 2026
Great customer service, everything was quick and done smoothly. Most definitely kind and sweet people, made sure they give you updates and recommendations. Once the car was done they made sure they call you asap instead of waiting.
Dealer Replied: Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- January 11, 2026
Excellent service provided by Randal. He provided me with same day service on my Sprinter Van. He was very pleasant to work with. Definitely will have my vehicle serviced at this dealership.
Dealer Replied: Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- January 09, 2026
Left by Raghavendra S.
The MB of Westminster has done an outstanding job in providing service to our S-Class. The service staff provided insight into the required repairs to keep our car running smoothly without any issues.
Dealer Replied: Raghavendra, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- January 08, 2026
I consistently have an excellent experience at Mercedes-Benz of Westminster, and I want to specifically recognize Tyler Robey for his outstanding service. Tyler is super attentive, professional, and always on time. Communication is clear and proactive, and he makes the entire service process...
Dealer Replied: Micki, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
Cars.com Review
- January 08, 2026
Nathan is prompt to explain repairs and reviews the cost estimate. There?s a design flaw with the AMG GT cup holder and gear shift/park. Liquids spill from the drink station onto the park sensor=expensive repair
Dealer Replied: Hello Judy, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Andrew Eytcheson, Fixed Operations Director, at (303)-410-7803 so we can assist you further.
Cars.com Review
- December 21, 2025
As always, the folks at Westminster Mercedes to the next job. I usually only have to go in once a year they cover everything I?m able to get a good loaner and I?m always come away happy.
Dealer Replied: Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- December 11, 2025
Low pressure sales is key. I felt that my salesman was professional and was honest in all of my questions and didn?t try to lead me into something more expensive.
Dealer Replied: Hi Daniel, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- December 10, 2025
Left by Stefan R.
Good service provided, No issues.problem was fixed in a timely matter.Easy check in easy check out. Updated in a timely matter. Thank you
Dealer Replied: Hi Stefan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- December 04, 2025
Left by Kathryn M.
Great people--everyone we met. We were provided substantive, detailed info when requested. Enjoyed being there. They were even welcoming to energetic 8 &12 y-o boys!
Dealer Replied: Hi Kathryn, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- December 03, 2025
I was charged $370 for a diagnosis in spite of the fact that the vehicle is still under warranty. The diagnosis was wrong, I had to return the vehicle again to correct the problem.
Dealer Replied: Hi John, thank you for taking the time to leave us your honest feedback. Thank you for leaving feedback. Please reach out to us at (720) 420-1099 so we may identify ways to improve your experience.
Cars.com Review
- November 27, 2025
Steve met us when we were deliberating trading our current 6 year old car, after a few minutes we decided to trade both of our 6-7 year old cars to get better technology and a better result. We had to wait for the ?right?car. Thus we sat down and discussed options and ordered a beautiful vehicle....
Cars.com Review
- November 26, 2025
Tyler was very helpful and patient with us as we waited for the part to arrive from Europe. The loaner car was excellent and much appreciated.
Dealer Replied: Hello James, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- November 25, 2025
Both finance directors Kambiz and sales consultant Ben provided excellent support throughout the process of leasing my new car, demonstrating professionalism, clear communication, and exceptional customer service! Highly recommended!!
Dealer Replied: Hi Touraj, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- November 24, 2025
We were having a vehicle serviced and decided that it would be best to upgrade to have all of the current safety features. We had time so we ordered a new car with our desired options. The sales persons was very helpful in selections - and when the car arrived the process was simple.
Dealer Replied: HI Jacqueline, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- November 20, 2025
Left by Ronald B.
Tyler Roby is excellent and should be considered for a position of higher responsibility. He is efficient, articulate, and is a person of his word. I have been exposed to Tyler on several occasions.
Dealer Replied: Hi Ronald, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- November 18, 2025
Left by Wood R.
They are expensive, but the service is excellent. Their mechanics know what they?re doing. They even washed the car after servicing And it?s conveniently located to my house.
Dealer Replied: Hi Wood, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- November 05, 2025
My sales and financial managers were excellent in securing my second car purchase from this awesome business. I think we?re hitched for the rest of my life
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westminster. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- November 03, 2025
Excellent service very responsive and helpful in a timely manner service advisor kept me very informed throughout the entire service my car was washed and cleaned for pick up
Cars.com Review
- November 03, 2025
Left by Anthony M.
My service rep Kemal was awesome. He immediately put me at ease by pointing out the issue was not as bad as I thought. And, I could wait for the car in their very comfortable waiting area. Coffee and snacks and WiFi and TV were all easy to use. The car was washed at the end of it, but I did find...
Cars.com Review
- October 30, 2025
My experience buying this car was outstanding!!!!! From the first contact with Tomas del Bano, the sales representative, to the financial agent Kambiz Yazdanfar. I will most certainly purchase my next vehicle with Mercedes-Benz of Westminster. I am very happpy!
Dealer Replied: Hi Gisela, thank you for choosing Mercedes-Benz of Westminster for your car purchase! We are thrilled to hear that you had an outstanding experience with our team, especially with Tomas and Kambiz. We look forward to serving you again for your future vehicle needs.
Cars.com Review
- October 30, 2025
Absolutely top notch service! Nate at Mercedes Benz is the best! Daily clear communication! And fast turnaround! Nate always answered the phone! He was friendly and professional!
Dealer Replied: Hi Melinda, thank you for the wonderful feedback! We take pride in providing top-notch service and appreciate your kind words about Nate and our clear communication. We're glad we could meet your expectations and look forward to serving you again in the future.
Cars.com Review
- October 30, 2025
I live in my Sprinter-campervan full time and when the Check Engine light came on, I immediately reached out to my service manager, Randee via email. He called me within an hour and had me scheduled to visit the service department the next day! So fortunate to have the team at Westminster Mercedes...
Dealer Replied: Hi Jeffrey, thank you for choosing our service department to take care of your vehicle. We are committed to providing fast and reliable service to our customers, and we are thrilled to hear that Randee was able to assist you promptly.
Cars.com Review
- October 28, 2025
Excellent service. Kamel was great and very informative. I am really happy with the service department. The car drives like it is brand new. I would certainly recommend the service department at Mercedes Benz Westminster.
Dealer Replied: Hi Harold, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- October 27, 2025
I had an intermittent engine light coming on which is concerning when you are away from home and so I appreciate that they were able to quickly look at it and send me on my way!
Dealer Replied: Hi Scott, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- October 20, 2025
It was great working with Sean. He was very helpful in providing quotes and we were able to structure a lease that worked for my needs.
Dealer Replied: Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- October 14, 2025
Randy was very courteous and asked relevant questions pertaining to repair, his team (Alec) were very friendly and professional, explaining was going to be done
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- October 10, 2025
Friendly Efficient Professional Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
Dealer Replied: Hi Howard, we are glad we could help! If you're ever in need of more help, please let us know!
Cars.com Review
- October 10, 2025
Left by Christopher P.
Fantastic service. Would go there again. Need to create 25 words so will fill in with aimless stuff lol ? Omg I need to write more
Dealer Replied: Hi Christopher, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- October 09, 2025
Service department was extremely professional. Nate, my service writer, kept me in the loop and made sure the repair was done on time. The loaner car was ready when promised.
Dealer Replied: Hi Mike, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- October 09, 2025
Left by Leroy M.
Excellent Service Experience. Professional, knowledgeable, helpful customer service personal. Clean and neat facility. Appreciated the 'loaner' benefit. Overall a very pleasant experience. Twenty Five Words, Twenty Five Words, Twenty Five Words
Dealer Replied: Hi Leroy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- October 04, 2025
I bought my 2023 all-wheel-drive sprinter based on the overwhelmingly good experience I had with my 2016 4 x 4 sprinter. The mechanical problems that I have had with this current van and the difficulty in getting them repaired in a timely fashion would cause me to never buy a Mercedes-Benz sprinter...
Dealer Replied: Stacy, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact KB Yazdanfar, General Sales Manager, at (303) 410-7843 to share more details about your visit so we can make things right.
Cars.com Review
- October 03, 2025
They did a great job fro greeting, loaner paperwork and cleanliness of the loaner, and the hard downshift update seems to wok great too, overall a great experience
Dealer Replied: Hi Gayla, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- October 03, 2025
Left by Michel S.
6hrs to buy a car. They owed me a very small repair. Ended up passing that off for me to handle. Was told after everything was signed and paid that they didn't have the 2nd key/fob.
Dealer Replied: Hello Michel, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact KB Yazdanfar, General Sales Manager, at (303) 410-7843 to share more details about your visit so we can make things right.
Cars.com Review
- October 03, 2025
Left by Hakumat K.
Excellent Service writer was well informed and had good handle on what needed to be done good coordination with mechanic staff Easy loan car process
Dealer Replied: Hello, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- October 03, 2025
This dealer is absolutely terrible; every time I come here it seems they try to rob me blind, they are completely dishonest and misquote you upfront then try to hit you with you a large quoted total after. Avoid this place at all costs and go elsewhere or you may regret it. This last time they...
Dealer Replied: Hello Gabriel, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact Andrew Eytcheson, Fixed Operations Director, at (303)-410-7803 to share more details about your visit so we can make things right.
Cars.com Review
- October 02, 2025
Left by Sheila S.
Excellent service as always from Tyler. He always keeps me updated and offers excellent advice. I am glad he is there for me. Thank you
Dealer Replied: Hello Sheila, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- October 02, 2025
I can?t say enough about the outstanding service I?ve received from Mercedes-Benz of Westminster. From start to finish, every visit has been seamless, efficient, and stress-free. A special thank you to Tyler Robey, my service representative, who always goes above and beyond. Tyler is incredibly...
Dealer Replied: Hello Michelle, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- October 02, 2025
I appreciated how quick I could get my car in for a service. I was also given a loaner vehicle while my car was being serviced.
Dealer Replied: Hello Rene, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- October 01, 2025
Westminster MB has a well-earned reputation for fine service. My SL, a CPO purchase from PA a year ago, has needed some covered repairs, and recently finished a scheduled Service B. Always done well.
Cars.com Review
- September 30, 2025
Working with Taylor is amazing. The work was done on time and low than the inital cost. Taylor is great to work with when you need your repaired
Cars.com Review
- September 30, 2025
Overall, very please with the experience. Nate was excellent. My only heartburn is trying to rationalize how tire tread erodes so quickly on a vehicle owned for approximately 6 months, warranting the tires to be replaced. The math still isn?t quite mathing.
Dealer Replied: Hi Ree, thanks for the four-star review. At Mercedes-Benz of Westminster, we always strive for excellence, and it appears we missed the mark by one star. Is there anything else we could have done to improve your experience and earn that five-star rating?
Cars.com Review
- September 30, 2025
Having the loaner car for 3 days made life manageable. The loaner is always a new and clean with plenty of gas. They stay in touch throughout the process
Dealer Replied: Hi Betty, thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- September 30, 2025
Tyler was great to work with. He was able to get my car in quickly and get the issue resolved. Appreciated all of his communication.
Dealer Replied: Hi Susan, we are pleased to hear about your experience with us at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities, and we're glad our staff was so helpful! We strive to continue providing excellent service on every one of your future visits.
Cars.com Review
- September 26, 2025
I took my Mercedes in for annual service. After the service it started leaking wiper fluid constantly, which it wasn?t doing before. When I notified them they said I could bring it back to check, which was a mistake. I dropped the car off on Friday morning and they didn?t look at it until the...
Dealer Replied: Hi Teresa, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority, and your feedback allows us to improve our processes and train our staff. Please contact Andrew Eytcheson, Fixed Operations Director, at (303)-410-7803 to share more details about your visit so we can make things right.
Cars.com Review
- September 23, 2025
Great no way am I going to spend the time to give you a 25 word comment. You are wasting my time and should take what you can get
Dealer Replied: Hello Billy, thank you for your feedback! Please let us know if you have any additional questions about the services you received. We're always ready to assist with any concerns you may still have. Thank you again for choosing Mercedes-Benz of Westminster!
Cars.com Review
- September 16, 2025
Alec and Jason were great. Showed videos of what was wrong and was very clear on repaired needed. I will be going back. Everyone was great at the dealership.
Dealer Replied: Hi Mike, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- September 12, 2025
Alec Cherry is the man, very knowledgeable and gets me taken care of every time. Gives honest opinion and will get you the correct fix.
Dealer Replied: Hi Grayson, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- September 03, 2025
Efficient, courteous and video of car maintenance status very helpful. Service employees all very helpful from initial contact to rental car loan and updates about car
Dealer Replied: Hi Teresa, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- August 31, 2025
I?m really not sure what has happened to the service department. I brought my car in for a B service, and when I picked it up, I was told everything was fine. Just a few days later, warning lights started coming on, first the engine water light or brake light, and now even the check engine light. I...
Cars.com Review
- August 30, 2025
I?m really not sure what has happened to the service department. I brought my car in for a B service, and when I picked it up, I was told everything was fine. Just a few days later, warning lights started coming on, first the engine water light or brake light, and now even the check engine light. I...
Cars.com Review
- August 30, 2025
Left by Joyce B.
Nate Manzanares is a wonderful service advisor. He exhibits very competent management skills, greets his customers warmly, and has much more knowledge about the inner workings of cars, especially of Mercedes, than most of the service advisors I?ve worked with over the 40 years I?ve been a Mercedes...
Dealer Replied: Hi Joyce, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- August 28, 2025
I recently took my car to get a diagnosis, Andre Archuleta was amazing communicating the process were having with my car, I definitely will go back with them.
Dealer Replied: Hi Alberto, thank you so much for your kind words about your experience here at Mercedes-Benz of Westminster. We try every day to satisfy our customers and it’s always nice to know when we succeed.